chips %puns OFFICIAL PUBLICATION OF THE Founded in POCONO TURFGRASS ASSOCIATION 1936 TURFGRASS V O L 7, NO. ? January 2002 ASSOCIATION OUTSMART A KILLER Lynn A. Smaha, M.D., Ph.D. Cardiovascular diseases are the nation’s Links for Life encourages the use of No. 1 killer, with nearly a million lives lost automated external defibrillators (AEDs) by annually. One event, cardiac arrest, claims making them accessible to those suffering 250,000 lives annually, usually within one cardiac arrest. Unlike their larger hour of symptoms and before its victims predecessors on television medical dramas, ever reach the new AEDs are hospital. Chances smaller, with highly "Every minute that cardiac arrest victims a u t o m a t e d are some of your golfers have some go without defibrillation decreases their functionality. New t y p e of chances o f survival by 10 percent.” c o m p u te r c h ip c a r d io v a s c u la r technology enables disease. Is your AEDs to accurately golf facility prepared should one of your measure and analyze the heart rhythm and golfers suffer a cardiac arrest on your make an appropriate recommendation course? about whether to administer a shock. AEDs The American Heart Association is are about the size of a laptop computer committed to increasing the survival rate and are batter-powered, making them from cardiovascular diseases through a com pact, transportable and convenient for number of initiatives, including the GCSAA- trained lay rescuers to use. supported Links for Life, a joint program with We encourage you to participate in Links Golf Digest designed to help prevent death for Life, so you'll be ready if one of your on golf courses from cardiac emergencies. golfers suffers a cardiac arrest The top public locations where cardiac Tips for implementing Links for Life at your arrest occurs include golf courses, airports, club: shopping malls, and sports stadiums. The Am erican Heart Association When a person suffers cardiac arrest, they recommends that AEDs be placed as part of suddenly lose consciousness, stop a comprehensive program including breathing and lose their pulse. In most medical oversight, CPR, and AED training, cardiac arrest victims, the heart goes into (Continued on page 3) an uncontrolled quiver, called ventricular fibrillation, and cannot effectively pump f'px blood through the body. Defibrillation, or electric heart shock, is the recommended » C o m m o n Resume Blunders treatment for ventricular fibrillation. Every minute that cardiac arrest victims go • E ffective C onstructive without defibrillation decreases their Criticism chances of survival by 10 percent. A • M e lt Ice & Snow variety of factors cause cardiac arrest, but when it occurs, survival depends on successful and timely defibrillation. President’s Message Officers & Directors 2002 TURFGRASS Happy New Year! It looks like another year of m any changes fo r the ASSOCIATION Pocono Turfgrass Association. W hile some of our brothers have m oved to greener pastures, we w elcom e some new members. PRESIDENT Gene Huelster, Pocono Farms C.C. 570-894-8055 I’ve set m any personal, professional goals fo r m yself, as w ell as goals fo r turfman@ezaccess.net m y last year as president of the Pocono Turfgrass Association. A couple of those goals are: VICE PRESIDENT SECRETARY/TREASURER 1. C ontinue to develop a strong, consistent Board of Directors. Mark Eisele, CGCS, C. C. at W oodloch Springs 2. W ork tow ards our goal of a self-sustaining scholarship. 570-685-2980 eiselemk@itis.net 3. G enerating m ore interest in m onthly m eetings. DIRECTORS W hile these are only a few goals, these are a few that I have “earm arked” Jason J. Barndt, Berwick Goff Club 570-759-6480 fo r m e to w ork w ith the current board to get accom plished. grassman72@hotmail.com In closing, we have a position open on the board and anyone who is Steven Chirip, Egypt Farms, Inc. 570-894-3131 interested, please contact me at 201-262-3365 fo r further inform ation. John Downer, ElkviewC.C. 570-222-9247 Joseph Henry, Hideaway Hills G.C. 610-681-6000 jrcmhenry@earthlink.net Gene Huelster Eric Reed, Valley C.C. 570-788-4277 barley5@aol.com Duane Schell, Blue Ridge Trail G. C. 570-868-8113 djschell@epix.net Past President Ron Garrison, CGCS, Fox Hill C.C. 570-655-2383 rgarrison@golfsat.net From the Editor’s Desk, CHIPS & PUHS STAFF EDITOR Eric Reed I would like to welcom e everyone into a new year o f Chips & Putts. The ideas and suggestions fo r upcom ing issues are rolling in, but I was Managing Editor Mefinda Wisnosky hoping to receive some from people other than m yself. Don’t worry. I Editorial Committee exhaled at some point in December. This m onth’s article topic concerns the Jason Barndt use o f Autom ated External D efibrillators on g olf courses. It is the Am erican Jeff Koch Heart A ssociation’s goal to eventually see these units supplied as com m only Jim MacLaren as fire extinguishers. If your facility is not currently equipped w ith one, I predict this w ill be a topic of discussion at your club w ithin the next year or PTGA O ffice two. RR 1, Box 219 Harding, PA 19643 Phone/Fax: (570) 388-2167 Eric Reed Any opinions expressed in this publication are those of the author a n d /o r person quoted, and may not represent the position of PTGA. Information contained in this publication may be used freely, in whole or in part, without special permission as long as the true context is maintained. W e would appreciate a credit line. ^0 7 (Continued from page 1) properly maintained equipment and integration with your local Jo h n Deere Emergency Medical Services (EMS) system. Your program should LAN D SC APES also include a communications system that allows both 911 and the Featuring Hunter Golf Irrigation Systems emergency response team on your course. Trained rescuers should Pump Stations • Fountains • Landscape Lighting be available whenever golfers are on the course, and a vehicle Controller Board Repairs and More ready at all times for fast transportation to the site of the emergency. Before implementing a program on your course, consult with your 800-642-3706 local EMS personnel to get their input and to help you integrate your program with their system. Encourage your members to learn CPR. CPR pumps blood through the body, temporarily circulating oxygen to vital organs like the Bayer lungs, heart and brain. This buys a few minufes until you can use a A griculture Division defibrillator to shock the heart. The combination of early notification John W. Wiblishauser Garden & Professional Care of EMS, bystander CPR, early defibrillation and early advanced care Field Sales Representative Bayer Corporation by EMS is proven to save lives from cardiac arrest. 318 E. Glenside Avenue Glendside, PA 19308 For more information about the Golf American Heart Phone: 215-887-8936 Fax: 215-887-0971 Association Links for Life program, call the Links for Life hofline af 800- Voicemail: 888 242-4200, ext. 3605 438-0489 or fhe American Heart Association at 800-AHA-USA1. Golf Course Management March 2000 “Should my membership be concerned about any legal liabilities resulting from the use of AEDs at my course?" TORO President Clinton signed into law the Cardiac Arrest Survival Act (HR2498) in November 2000. The law directs the placing of AEDs in TURF EQUIPMENT federal buildings and provides nationwide Good Samaritan M ATT BR O W N T E LE P H O N E : 215-340 -5401 protection that exempts from liability anyone who renders P AG ER : 8 8 8 -8 9 6 -5 0 9 4 emergency treatment with a defibrillator to save someone’s life. IRRIGATION “Does the State of Pennsylvania offer anything further?" G EO RG E SKAW SKI T E LE P H O N E : 2 1 5 -3 4 0 -5 4 5 0 The State of Pennsylvania (HB1897) provides immunity for a trained PAG ER : 8 8 8 -3 7 6 -2 0 7 4 rescuer (untrained rescuer is covered if acting in good faith). The E M A IL: g .s k a w s k i@ p h ily tu rf.c o m AED acquirer must:• • Notify EMS upon use of AED or ensure that rescuers know to do so. • Ensure that the AED operators are properly trained. • Ensure that device maintenance is carried out according to manufacturer guidelines. • Make AED data available to EMS and other health officials as required. Providing Effective Constructive Criticism By G eoff Brunner One of the most challenging aspects of any supervi­ make sure you protect sory role is that of delivering constructive criticism. A su­ your employee's pride and pervisor must strive to provide criticism that enhances social standing with his an employee’s performance as well as maintains a fa­ peers. vorable supervisor-employee relationship. A 1984 study 4) Do not criticize when of 92 performances improvement discussions revealed angry.3 Remember that that employees reacted defensively to criticism 54% of you are primarily teaching the time.) Certainly, that percentage has not de­ and secondarily scolding. creased in the past 16 years of increasing individualism Subtily let the employee know that while you are in society. Thus, the human resource efforts of the super­ doing both, your interest are in the betterment oif intendent and assistant superintendent must be fo­ the course. cused on achieving the greatest the greatest produc­ 5) Listen to what the employee has to say.3 Allowing tion from each employee without creating resentment the employee to “save face” by explaining which detracts from this primary goal. The following themselves facilitates effective communication. paragraphs will describe the most important parame­ Indiacte that you have heard them. ters to delivering effective constructive criticism. Initially, it is important to let the employees know that Criticism should always be directed at the task, not positive and negative criticism will be integral aspects the person. Constructive criticism builds and instructs; of the job .2 New employees should have this it does not tear down. Always remember that it should communicated to them in the interview and again on be direct at employees who have the ability and their first day on the job. Let them know that you will potential to do better; do not waste time criticizing a point out both their successes and mistakes—then person whose performance is hopeless. Look for make sure you do it. another job for that person. When the time comes to provide negative constructive criticism, abiding by the following rules will make the criticism more effective: 1Haynes, Marion E. 1984, Managing Performance. Crisp Publica­ tions, Inc., Los Altos CA, p. 232. 2Milligan, Robert A. and Maloney, Thomas R, 1996. Human Re­ 1) Criticize both early in the day and early in the source Management for Golf Course Superintendents, Ann week.3 By following this rule you give yourself the Arbor Press, Inc., Chelsea, Ml, p. 96. opportunity to approach the employee later in the 3Davidson, Jeffrey P. 1999, Giving and Receiving Criticism, Grounds Maintenance, July 1999, p. C-4. day on a more casual basis in a more relaxed manner assuring them that everything is OK. If you hit them at the end of the day, they carry any negative feelings home with them, possibly allowing the thoughts to come more negative. In addition, you may not be at your best at the end of the day and any frustrations may enter into your message which are not intended for the individual who PlantStar Fertigation .Solutions to Grow On! .. you are criticizing. 2) Criticize as swiftly as possible.3 Make your message clear and Looking For T he A nsw er To concise. Spoon-Feeding Your G olf Course? v * n ,s X> 3) ALWAYS criticize in private.3 PlantStar Fertigation Has The Solution... ^ ^ m. A Whether it is in your office or on W ith over 15 years experience, we know we can help. Give us a call for your buggy out on the course. more details on how fertigation can change the way you grow your turf! ^07 To learn more about PlantStar and our services, call us at: 8 0 0 • 2 7 7 • ST A R ww w.plantstar.com COMMON RESUME BLUNDERS By Kim A c M, CPRW, NCRW Isa Make sure your resume is top-notch by avoiding the top 10 resume blunders: 1. Too Focused on Job Duties Your resume should not be a boring listing of job duties and responsibilities. Go beyond showing what was re­ quired and demonstrate how you made a difference at each company, providing specific examples. When de­ veloping your achievements, ask yourself: • How did you perform the job better than others? • What were the problems or challenges faced? How did you overcome them? What were the results? How did the company benefit from your performance? • Did you receive any awards, special recognition or promotions as a result? 2. Flowery or General Objective Statement Many candidates lose their readers in the beginning. Statements like “A challenging position enabling me to contribute to organizational goals while offering an opportunity for growth and advancement” are overused, too general and waste valuable space. If you're on a career track, replace the objective with a tagline stating what you do or your expertise. 3. Too Short or Too Long Many people try to squeeze their experiences onto one page, because they’ve heard resumes shouldn't be longer. By doing this, job seekers may delete impressive achievements. There are also candidates who ramble on about irrelevant or redundant experiences. There is no rule about appropriate resume length. When writing your resume, ask yourself, "Will this statement help me land an interview?" Every word should sell you, so only in­ clude information that elicits a “yes." 4. Using Personal Pronouns and Articles A resume is a form of business communication, so it should be concise and written in a telegraphic style. There should be no mentions of “ I" or "me,” and only minimal use of articles. For example: I developed a new product that added $2 million In sales and increased the market segment’s gross margin by 12 percent. should be changed to: Developed new product that added $2 million in sales and increased market segment’s gross margin by 12 percent. 5. Listing Irrelevant Information Many people include their interests, but they should only include those relating to the job. For example, if a candidate is applying for a position as a ski instructor, he should list cross-country skiing as a hobby. (Continued on page 7) Want to Melt Ice & Snow? Upcoming Events Product Effective Temperature January 29-30 Magnesium Chloride Minus 25 degrees Maryland Turfgrass Conference & Trade Calcium Chloride Minus 25 degrees Show Sodium Chloride (Rock Salt) Plus 8 degrees 301-345-4199 Urea Plus 10 degrees Potassium Chloride Plus 10 degrees February 3-10 GCSAA International Conference & Show To get better melting for your money, look for pre-mixes such as 800-472-7878 a combination of calcium chloride and other products such as rock salt. The lower melting temperature of the calcium chloride March 7 will begin the melting process causing heat, then the other prod- Split Rock Lodge, Simplot Partners Customer uct will continue the process. Winter Meeting The calcium chloride should be at least 10%. 570-443-7154 " HOSPITALITY ROOM 2002 The Allied will be hosting a Hospitality Suite at the 73rd GCSAA Conference and Trade Show in Orlando, Florida on Thursday, February 7,2002. It will be held at the Rosen Centre Hotel, Orlando, from 7:00 P.M. to 10:00 P.M. John Fowler Nothing Runs Like A Deere Syngenta Professional Products EartHUUorks ^ 4 ,^ Syngenta Crop Protection, Inc. Natural Organic Products TOM BRAGO DALE ANDREW S yn genia * 325MmPondLane Oxford, PA 19363 Tel. 610-998-2896 Joel Sim m ons Fax 610-998-2987 www.syngenta.com PO. Box 278K www.soilfirst.com FINCH TURF EQUIPMENT, INC. (215) 661-0390 6574 S. Delaware Drive Fax: 610-250-7840 419 Industrial Drive (800) 875-TURF Martins Creek, PA 18063 Phone: 610-250-9560 j ohn. fo w 1er @ syngenta. com North Wales, PA 19454 FAX: (215) 661-9161 Web Site: www.finchlnc.com PARTS: (800) 78-DEERE 800-732-TURF VERTI-DRAIN & 570-602-3054 JO H N M. B O D O C K ROTADAl RON 800-554-4863 DEALERS & CONTRACTORS FAX 5 7 0 6 0 2 -3 0 5 3 Lawn and Golf Supply Co., Inc. E S M G olf S upply C o . S pec ialists In Eq u ipm en t A nd S u pplies For Main t e n a n c e Of T urf A DIVISION OF H.V. INC. 950 SATHERS DRIVE, PITTSTON TOWNSHIP, PA 186 40 S u p e r io r P r o d u c ts f o r t h e T u r f a n d H o r tic u ltu r a l P r o f e s s i o n a l SPECIALIST IN DEEP TINE AERATION P H O N E : (610) 9335801 M ark R e e d ( 610 ) 282-2381 fax ( 610 ) 282-2392 (800) 362-5650 647 N U T T RD. P.O. B O X 447 F A X : (610) 933-8890 P H O E N IX V IL L E , P A 19460 STEPHEN MICHAEL 237 Ea st K in g St. M a lve rn PA 19355 PH. 1-800-262-2127 FAX (6 1 0 ) 644-7791 w w w .fish eran d son .co m • Layout and Design • Typesetting I t ’s e v e ry p la y e r ’s r e s p o n s ib ilit y ... • Mac/IBM desktop publishing interface Ä , • Laser color separations ■ Repair ball marks 31 Hill Street, P.O. Box 507 Wilkes-Barre, PA 18703-0507 570-822-8181 • Scitex® electronic photo retouching • Full electronic prepress services • Foil stamping, embossing • Complete bindery including ■ Replace or fill divots ■ Rake bunkers IÎ5I FAX: 570-823-3579 saddlestitch and perfect binding A message fro m yo u r g o lf course superintendent a n d G C SA A (Continued from page 5) Personal information, such as date of birth, marital status, height and weight, normally should not be on the resume unless you’re an entertainment professional or a job seeker outside the U.S. 6. Using a Functional Resume When You Have a Good Career History It is irksome for hiring managers not to see the career progression and the impact made at each position. Unless you have an emergency situation, such as virtually no work history or excessive job-hopping, avoid the functional format. The modified chronological format is often the most effective. Here’s the basic layout: • Header (name, address, email address, phone number) • Lead with a strong profile section detailing the scope of your experience and areas of proficiency. • Reverse chronological employment history emphasizing achievements in the past 10 to 15 years. • Education (New grads may put this at the top.) 7. Not Including a Summary Section that Makes an Initial Hard Sell This is one of the job seeker’s greatest tools. Candidates who have done their homework will know the skills and competencies important to the position. The summary should demonstrate the skill level and experiences directly related to the position being sought. To create a high-impact summary statement, peruse job openings to determine w hat’s important to employ­ ers. Next, write a list of your matching skills, experience and education. Incorporate these points into your sum­ mary. 8. Where Are the Keywords? With so many companies using technology to store resumes, the only hope a job seeker has of being found is to include relevant keywords sprinkled throughout the resume. Determine keywords by reading job descriptions that interest you and include them in your resume. 9. References Available Employers know you have professional references. Only use this statement to signal the end of a long resume or to round out the design. 10. Typos One typo can land your resume in the garbage. Proofread and show your resume to several friends to have them proofread it as well. This document is a reflection of you and should be perfect. TurfSafes & Consuftation Shaun M. B a rry Sales R epresentative CHIPCO P rofessional Products TURF KING PRODUCTS & Aventis Environmental Science CONTRACTED SERUICES 1133 Rt. #27 Somerset, NJ 08873 JOHN VOJICK Tel. (732) 846-8173 VOICE/FAX 1.888.887.3770 EXTN 671 CELLULAR 1.607.768.0575 2 M ILL S TR E E T Fax (732) 846-8113 RESIDENCE, VOICE/FAX 570.222.TURF MONTROSE, PA 18801 emaihShaun. Barry@aventis.com POCONO R O U N D U P NEWS AND VIEWS FROM THE POCONO TURFGRASS ASSOCIATION Congratulations! Welcome! Congratulations to Andy and Jennifer Dumas on the Welcome to Greg Armstrong, the new December 20 birth of their daughter Lauren Ann. Superintendent at the Country Club of Scranton. Greg was formerly superintendent at Merion G.C. in Ardmore. Congratulations also go out to Eric and Becky Reed on the birth of their son Bryce Christopher on Decem­ Also Welcome Rich Sweeney as the new Superintendent ber 14. at Glen Oak Country Club. Rich was formerly superintendent at Bonnie View C.C. in Maryland. THREE DAY SHORT COURSE SEMINAR A course on Electrohydraulic Applications for Agricul­ Wednesday, February 20, 2002 tural & Turfgrass Equipment will be held at Penn State Lesco Customer Winter Meeting at Green Pond C.C. Campus, University Park. The date will be February Featuring Dr. Keith Karnok, University of Georgia. Call 19-21,2002. For more information, please call Doug Bob Seltzer at 610-704-4756. Pesticide credits will be Schaufler or Aaron Yoder at 814-863-8124. awarded. P O C O N O T U R F G R A S S A S S O C IA T IO N c /o M E L IN D A W IS N O S K Y PO STAG E R .R . 1, B O X 2 1 9 H A R D IN G , PA 1 8 6 4 3 TURFGRASS ASSOCIATION NAM E & ADDRESS A D D R E S S C O R R E C T IO N R E Q U E S T E D .