Background and Significance: Patient satisfaction and outcomes are affected by the quality of sleep in the hospital. Noise, light, routine assessment, diagnostic and laboratory tests, and room transfers are among the factors causing reduced or disrupted sleep in the hospital. This project prioritizes the reduction of sleep disturbances for hospitalized medical-surgical patients to increase patient satisfaction scores. Purpose: This project aims to improve patient satisfaction scores by using a sleep protocol designating quiet hours at night to reduce sleep disturbances in medical-surgical patients. Methods: This project was implemented in a midwestern acute care medical-surgical unit. All medical-surgical patients were included for sleep protocol use. Evaluation: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and inpatient patient satisfaction survey will measure pre- and post-sleep protocol patient satisfaction scores.
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