The investigation of personality states and situational characteristics in customer service jobs

In Collections: Electronic Theses & Dissertations

Copyright Status: In Copyright

Material Type: Theses

Authors: Huang, Lei

Date: 2009

Subjects: Personality and occupation
Psychology, Industrial
Customer services

Program of Study: Psychology

Degree Level: Masters

Language: English

Pages: vii, 152 pages

Permalink: https://doi.org/doi:10.25335/0cg8-ht68