2010 This is to certify that the thesis entitled After Closing the Rural Broadband Gap: The case of Korean Information Network Village presented by Kyujin Shim has been accepted towards fulfillment of the requirements for the Master of Arts degree in Telecommunication, Information Studies & Media HZ 7:v1- Yak/i, F Major P'rofessor’s Signature 4/? 1' I .731] L 3L .féx } / Date MSU is an Affirmative Action/Equal Opportunity Employer PLACE IN RETURN BOX to remove this checkout from your record. To AVOID FINES return on or before date due. MAY BE RECALLED with earlier due date if requested. DATE DUE DATE DUE DATE DUE 5108 K;IProj/Acc&Pres/CIRCIDateDue.indd AFTER CLOSING THE RURAL BROADBAND GAP: THE CASE OF KOREAN INFORMATION NETWORK VILLAGE By Kqu in Shim A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Telecommunication, Information Studies & Media 2010 ABSTRACT WHAT HAPPENS AFTER THE RURAL BROADBAND GAP IS CLOSED? THE CASE OF KOREAN INFORMATION NETWORK VILLAGE By Kqu in Shim Having reached 98% coverage in rural areas in Korea, the Information Network Village (INVIL) project focused on not only constructing broadband infrastructure but also building online social networks. The current study examined the impact of public investment in information communication technology on online interaction and social capital in rural areas after broadband infrastructure was saturated. The findings indicated that public investment served a key role for the sustainable development of rural area through increasing community attachment and reducing migration intention. To Min ACKNOWLEDGEMENTS First and foremost I offer my sincerest gratitude to my committee chair, Dr. Robert LaRose. His guidance with scholarly rigorousness and expertise has opened up my world to academic beauty; a world loomed with sensible words and coherent logics. Were it not for his encouragement and support, this thesis would not have been completed. I gratefully acknowledge my committee members, Dr. Steve Wildman and Dr. Cliff Lampe, for their truly constructive advice and valuable feedback. Words cannot express my appreciation to my husband for his dedication and persistent confidence in me. His unconditional love and sacrifice have brought me to the US, and to the world-renowned graduate program at Michigan State. My son, Youn has been and will always be the source of my delight, future, and hope. Also, I truly appreciate my parents and parents in law who always stand by me. Without their constant care and support, I would not be able to concentrate on my masters’ work in the US. Seungcheol Austin Lee is the one who should have the most credit for my thesis. He contributed to data analysis and his efforts have been integrated into all parts of this paper. I really appreciate his collaboration and admire his strong commitment to academics, which has disciplined and matured me. Last but not least, I would like to extend my special gratitude to my colleagues and friends, SeungYun, Allison, Angela, Lily and Shawn to name a few, who have significantly contributed to this thesis by ceaselessly reviewing my work and challenging my academic motivation and execution. Thanks to them, my stay at Michigan State University could not be happier and more fruitful. TABLE OF CONTENTS LIST OF TABLES ................................................................................................. vi INTRODUCTION .................................................................................................. 1 OVERVIEW OF INVIL ......................................................................................... 4 LITERATURE REVIEW ....................................................................................... 6 Closing the digital divide and INVIL ......................................................... 6 Internet Self-Efficacy and Outcome Expectations ...................................... 7 Social Capital and INVIL ........................................................................... 9 Online interaction and Community attachment .......................................... 9 Community Satisfaction and Intention to stay .......................................... 11 METHOD ............................................................................................................. 14 Participants ................................................................................................ 14 Procedure .................................................................................................. 14 Measurement ............................................................................................. 15 Data Analysis ............................................................................................ 17 RESULTS ............................................................................................................. 18 Demographic Differences ......................................................................... 1.8 Correlation Analysis ................................................................................. 18 DISCUSSION ....................................................................................................... 22 LIMITATIONS AND FUTURE RESEARCH ..................................................... 26 CONCLUSION ..................................................................................................... 28 APPENDIX ........................................................................................................... 29 Research Participant Information and Consent Form ............................... 29 Questionnaire (English) ............................................................................ 31 Questionnaire (Korean) ............................................................................. 41 LIST OF TABLES Table 1. Correlation Matrix of Variables Controlling for Demographics ............ 20 Table 2. t-Test Analysis ........................................................................................ 21 vi INTRODUCTION Public investment in lnforrnation Communication Technology (ICT) and its effect on rural development is becoming a global issue as niral outmigration and an economic downturn are threatening the sustainability of rural society. Efforts in telecommunication infrastructure investment had a significant impact on social and economic development in rural and developing regions (Hudson, 1995). Reducing the rural-urban broadband gap is also a critical issue even to developed countries like the United States. It was shown that government investment in rural broadband had significant relationships to rural employment and economic viability (Gillett, Lehr, & Sirbu, 2006; Katz & Suter, 2009). However, it is unknown whether public investment in ICT is still effective after broadband adoption reaches high penetration levels nationally (i.e., “saturated”, Katz & Suter, 2009, p. 2). To address this question, it is worth noting the Korean case of INVIL (Information Network Village), which is a govemment-driven project that aims to build broadband infrastructure in rural areas and online communities of local residents. While many parts of the world are still implementing public investment in infrastructure, Korea has already achieved 98% broadband coverage even in small cities as well as rural areas (Kim & Santiago, 2005) and high broadband penetration rate (75%) across the country (Ministry of Public Administrations and Security [MOPAS], 2009). Still, government support continues to provide the training and maintenance of online social networks in rural communities. Thus, the Korean case of INVIL provides a unique opportunity to examine what happens after the rural broadband gap is addressed systematically. Since infrastructure penetration in Korea reached maturity, closing the rural- urban broadband adoption rate is no longer a primary issue (Korea Local Information Research & Development Institute [KLID], 2008). The new question becomes: how is public investment in ICT used to enhance the viability of rural areas? This question is worth noting since Korean rural areas are suffering from economic decline and rural exodus (Kim, 2003), which is similar to how American rural areas are suffering (Galston & Baehler, 1995). Social capital is a significant determinant of sustainability of rural development initiatives, and ICT serves an important role in enhancing social capital of communities (Simpson, 2005). Yet, the social benefits of the INVIL project are as yet unknown (KLID, 2008). Thus, the current study explored the impact of government support of utilization of ICT infrastructure in rural communities. What is the impact of the INVIL project on social capital of rural areas? Why a public investment is still needed, when ICT infrastructure is saturated? In what manner, can INVIL help preserve the fabric of rural communities? The current study examined the social impacts of the INVIL project from three perspectives. First, from the perspective of social cognitive theory (Bandura, 1986), the study examined the influence of INVIL on Internet self-efficacy and outcome expectations, which are major indicators in overcoming the digital divide through sustainable broadband adoption (Hoffman & Novak, 1998; LaRose, Gregg, Strover, Straubhaar, & Carpenter, 2007). Second, as INVIL has emphasized online social networks of local residents, its effect on social capital was investigated. Specifically, its effects on online interaction and real-life community attachment were examined. Finally, the impact of IN VIL on community satisfaction and intention to stay which are regarded as crucial for sustainability of rural areas were investigated. As rural areas are suffering from the economical decline and rural exodus, this question is closely related with viability of local community. By examining the three aspects of social impacts, the current study aims to examine implications for a future public investment in closing the digital divide. OVERVIEW OF INVIL Since its implementation in 2001, the INVIL project has aimed to 1) construct broadband infrastructure in inforrnationally disadvantaged areas, 2) build content-rich local websites, 3) encourage community members to use information technology in their daily lives, and 4) increase the long term viability of local communities through building an online community and improving the local economy (MOPAS, 2009). At the early stage of the IN VIL project, the government mainly focused on the former two objectives to close the infrastructure gap between rural and urban areas. Fiber optic backbone networks connected each village and 10M bps asymmetric digital subscriber lines (ADSL) linked each household. As a result, the Internet penetration rate for participating communities (65%) was significantly higher than that of non- participating communities (40%) (Korea Association of Local Informatization [KALI], 2006). As of January 2008, the INVIL project completed building local websites for a total of 358 participating villages. In order for a rural village to benefit from the INVIL project, the village has to apply to be considered as participant village, clarifying their aims and plans to build the community’s ties and boom the economy through the network infrastructure and village websites. The cases of fulfilling the criteria index formed by government body in charge at competing level are likely to be accepted. According to main bodies in charge, the village selection criterion is the following. Farming and fishing villages has yet to develop Internet and informatization infrastructure. Villages should be able to generate income by making use of local specialties and experience tourism. Finally, village residents must present strong will to conduct self-operation volition to carry on following construction (MOPAS, 2009). Currently, the INVIL project focuses on the latter two goals. To increase local residents’ involvement, the government employed program managers for each village, who not only manage local websites and teach computer skills to local residents but also organize online communities. With the effort of local program managers, the number of memberships on the INVIL website (http://www.invilorg) increased by 64% from 2005 to 2007. At the same time, the number of forums and posts increased by 88% and 38%, respectively (KALI, 2006). Along with this active online participation, the e-commerce system on the INVIL website contributed to local economies. From 2005 to 2007, the sales record of specialty goods and tour programs increased by 900% and 90%, respectively (KALI, 2006). Considering positive collateral effects such as online promotions of local specialties and tourism, the IN VIL project has significantly contributed to enhanced economic viability of participating villages. The results of the INVIL project have been promising. According to a survey conducted by MOPAS, 74.1% of the participants responded that the project was helpful in resolving the digital divide issue and 62.4% agreed that it had enhanced the viability of their local community. Two-thirds of participants (65.7%) agreed that the INVIL project was conducive to local economic growth. Regarding the outlook of e-commerce, 62.8% thought that revenue would increase in the near future (KALI, 2006). Along with these positive results, the INVIL project was acknowledged by the 2006 World e-Gov Forum as a notable case of closing the digital divide. LITERATURE REVIEW Closing the digital divide and IN VIL The digital divide refers to “the gap between those who have access to digital technologies and those who do not” (Hargittai, 2003, p. 2). In terms of the access and usage of ICT, the digital divide has diverse dimensions such as “quality of equipment, autonomy of use, the presence of social support networks, experience and online skill” among the different segments of the populace (Hargittai, 2003, p. 3). The digital divide research has focused on the relationship between demographics and the digital divide. Demographics are reported to have a greater influence on broadband adoption than the service availability by public investment (Horrigan, 2009; Government Accounting Office [GAO], 2006). Seeking answers to the question “is demography destiny?” (LaRose, Gregg, Strover, Straubhaar, & Inagaki, 2008, p. 5), empirical studies examined mediating factors such as education and ethnicity. By comparing different ethnic groups in the US, Hoffman and Novak (1998) found that education had helped to transform Internet access into usage. Also, Hargittai (2003) suggested that proper policy should be put into effect to strengthen the users’ benefits not only by improving access to ICT but also by investing in training. Moreover, broadband adoption was found to be enhanced by external stimuli such as government’s investment in broadband service and public education efforts aimed at perceptions of broadband service (LaRose et al., 2010). The INVIL project was originally aimed to close the digital divide between rural and urban areas in terms of Internet accessibility. However, with the saturation of broadband, the IN VIL project is now turning its focus to the creation of user benefits, such as improving economic viability and strengthening online social networks. Regarding this, in terms of the digital divide, the current study examined “what happened after broadband saturation.” Internet Self-Efficacy and Outcome Expectations On the premise that demographic characteristics do not necessarily lead to significant differences in user behavior, social cognitive variables have received attention as indicators in overcoming the digital divide (Eastin & Larose, 2000). Social cognitive theory (SCT) has explained the possible factors of information technology adoption in rural areas (LaRose et al., 2008). Social cognitive variables were viewed as factors to overcome the Internet paradox (Kraut, Patterson, Kiesler, Mukhopadhyay & Scherlis, 1998) which addressed the negative effect of Internet on social involvement and psychological well-being (LaRose, Eastin & Gregg, 2001). LaRose et a1. (2008) claimed that Internet self-efficacy enabled individual users with few social ties to seek social support online. Social cognitive theory (Bandura, 1986) proposes that self-efficacy and outcome expectations are associated with human behavior. Self-efficacy refers to “people’s judgments of their capabilities to organize and execute courses of action required to achieve designated types of performances” (Bandura, 1986, p. 391). Individuals cognitively process information concerning their ability and regulate their choice behavior and exert effort accordingly (Bandura, 1977). Internet self-efficacy can be constructed as the belief in one's capabilities to organize and execute courses of Internet actions needed to produce given attainments (Eastin & LaRose, 2000). Internet self-efficacy has strong ties with other relevant factors such as prior Internet experience, outcome expectancies, and Internet use (Eastin & LaRose, 2000). Previous studies found that the level of cognitive outcome expectations is an antecedent factor to achieve a successful outcome. Expected outcomes of Internet usage predict Internet use (LaRose et al., 2001). Outcome expectations are deemed as indicators to close the digital divide between rural and urban areas (Eastin & LaRose, 2000). Expected outcomes of broadband usage were explored as factors to increase broadband adoption intentions (LaRose et al., 2007), to encourage purchases online (Vijayasarathy, 2004), try new e-services (Hsu & Chiu, 2004), and to motivate engagement in web-based instruction (Joo, Bong & Choi, 2006). The findings indicated that strong Internet self-efficacy was related to high levels of outcome expectations, thus, mediating the behavioral intention. Prior experience encouraged by behavioral intentions in turn would incur higher expected outcomes, recurrently affecting Internet self-efficacy. Considering that INVIL supports diverse programs to motivate rural residents’ Internet usage the current study aimed to investigate impact of the IN VIL project on rural residents’ Internet-self efficacy and the expected social outcomes. Training programs and maintenance of village websites are also provided in order to maximize the utilization of infrastructure. Further attention is paid to promoting village websites to achieve community viability through active online interaction. Taken together, from the social cognitive perspective, it is likely that the IN VIL project has contributed to rural residents’ usage, Internet self-efficacy and expected social outcomes. This leads to the following questions: RQla: What is the relationship of the INVIL project with the degree of rural residents’ Internet self-efficacy? Rle: What is the relationship of the INVIL project with the degree of rural residents’ expected social outcome? Social Capital and IN VIL To examine the social benefit of the INVIL project, social capital framework is employed as one of the major theoretical frameworks for this study. Social capital framework claims that social networks have value (Jacobs, 1960). Social capital can be formed from various aspects of social engagement and result in enhancing community ties and bonds. Putnam (2000) claimed that social capital contributes to the entire society by enabling political and social participation to flourish. Besides the altruistic dimension of social capital in which Putnam coined the term, social capital can be termed as pertaining to a “shared interest” within economically engaged circles (Salisbury, 1969) such as membership in social networks (Portes, 1998). At the individual level, social capital should be distinguished from an altruistic dimension of community involvement. For example, people who appear to be friendly neighbors could be business partners or stake-holders within the same economic community as demonstrated in the INVIL project. This means social capital can involve a self-serving dimension of community members’ attachment that is associated with the desire for high quality of one’s living condition. In this regard, the current study focused on the social networks and shared interest aimed by the IN VIL project and its relationship with the degree of online interaction and real-life community attachment of rural residents. Online interaction and Community attachment Online interaction refers to social use of the Internet. Recent study about facebook (Ellison, Lampe & Steinfield, 2007) indicated that online social networking might be linked both to increases and decreases in social capital. Through online interaction, rural residents can be connected with their friends or relatives beyond their local community and link their online and offline relationship together. Furthermore, online interaction can mediate real-life community attachment through online interaction. In this sense, online interaction means community-oriented-online engagement as opposed to the mere accumulated time spent online. That is, the more time given to online activity does not necessarily bring about online interaction and community ties. In this respect, it was found that the Internet has no effect on social capital as online interaction is combined with the real life activities (Wellman, Haase, Witte, & Hampton, 2001) However, in general, recent attention has turned towards the positive role of online social networking. In this regard, the current study explored the interplay between social networking based on online interaction and community attachment. Community attachment was constructed by employing the concept of bonding and bridging social capital. According to Putnam (2000), bonding capital means a social connection within common groups whereas bridging capital means a social linkage across diverse characters of groups, which have an incremental effect to each other. The long term effect of online interaction was found to be positive on social involvement and psychological well-being in contrast to the negative effect previously found, also known as the “Internet paradox” (Kraut et al., 2002). Also, it was found that online interaction has a significant effect on increased social contact, community 10 attachment and participation (Kavanaugh, Carroll, Rosson, Zin, & Reese, 2005). In a way, online interaction facilitates community attachment and psychological well-being, facilitating alternative access to a community (Ellison et al., 2007). This benefit may be given especially to those with low self-esteem and low life satisfaction (Ellison et al., 2007), also to those who lack interaction with friends and neighbors (Bargh & McKenna, 2004). Moreover, it is noted that certain aspects of online interaction provide optimal conditions to motivate self-disclosure more than face-to-face communication (Bargh, McKenna, & Fitzsimons, 2002). Thus, the degree to which online interaction through INVIL was related to real-life community attachment came into focus in this study. RQ2a: What is the relationship of the INVIL project with the degree of rural residents’ online interaction? RQ2b: What is the relationship of the IN VIL project with the degree of rural residents’ community attachment? Community Satisfaction and Intention to stay Rural exodus is a critical issue across the globe. American rural areas are suffering from an economical decline and a rural exodus (Galston & Baehler, 1995). This is likely the case for Korean society as well. To be specific, the 10-30 year old age group, which is considered to be the “effective labor forces of society,” is dramatically decreasing in rural areas (Kim, 2003) , which defines the rural exodus. However, there have been consistent findings about the promising factors for rural economic viability and the influx of new residents, among one of which Information Technology counts (Galston & Baehler, 1995; Parker, 2000). 11 Previous studies have focused on both the intention to stay and psychological attachment. Putnam (2000) viewed outmigration in an attempt to gain job opportunities may explain the decreased social capital in the US. Psychological attachment is reflected in the degree of satisfaction that comes with community involvement, helping to reduce the gap between rural and urban areas in terms of overall life quality. The relationship between Internet usage and migration intentions remains arguable. It has been found that the Internet eases the burden of looking for better living conditions (Wellman et al., 2001 ). Also, heavy use of the Internet decreases community commitment (Wellman et al., 2001). For example, computers placed in rural libraries (Egan, 2002) were reported as the possible causes for outmigration, helping library patrons gain city jobs online. Also, online communication with users outside of the community would downgrade the quality of the services and goods provided by rural suppliers and employers, which is detrimental to the sustainability of the rural communities (Rowley & Porterfield, 1993). In another light, online interactions result in social integration, one of the dimensions of social well-being (Smith, Krannich, & Hunter, 2001). As an indicator of social well-being, community satisfaction may be subject to the availability of entertainment, education, and public services (Smith et al., 2001); also, rural community self-development efforts might lead to increased social capital (Flora, Sharp, Newlong & Flora, 1997). In a longitudinal study conducted in rural American communities, social uses of the Internet were found to be community satisfaction and attachment, leading to less intention to relocate from their rural communities (LaRose et al., 2008). Thus, it is plausible that a government sponsored project, such as INVIL that promoted social 12 networking could be a predictor of enhanced community attachment. Community attachment, community satisfaction and intention to stay were constructed as major variables affecting relocation, because enhanced satisfaction and intention to stay may lead to extended residency. Thus, the research questions are as follows: RQ3a: What is the relationship of the INVIL project on the degree of rural residents’ community satisfaction? RQ3b: What is the relationship of the INVIL project on the degree of rural residents’ intention to stay? 13 METHOD Participants Two hundred and nine participants were recruited from 14 randomly selected rural towns listed on the INVIL website in Korea. Among participants, 63.2% lived in villages designated as IN VIL, while 36.8% lived in non-information villages. The sample consisted of almost identical numbers of male (N = 99) and female (N = 100) participants. Participant’s average age was 44.71 (SD = 12.50). On average, participants had been living in their town for 25.38 years (SD = 2.85), working as farmers (24.29%) or housewives (23.72%). More than half of participants did not have college education (21.2% some high school, 38.4% high school graduates). Most participants had family income of US$ 8,500-17,000 (27.6%) or USS l7,000-30,000 (22.9%). Procedure The current study used a cluster sampling method for participant recruitment. The INVIL website (http://www.invil.org/) provided a list of 358 rural villages participating in the IN VIL project and supported diverse forms of online social clubs of rural residents. The researchers randomly selected 14 sample villages among 358 villages listed on the INVIL website. INVIL residents were recruited from the 14 selected villages. Non- INVIL residents were recruited by drawing IN VIL site members who reside in the same administrative district with the selected 14 villages. Since INVIL website is a kind of meta site, aggregating all the INVIL websites as well as providing online social clubs for ordinary rural Korean residents. Thus, both INVIL and Non-INVIL residents in rural areas are included as members of each websites in INVIL sites. Even if non-INVIL and 14 IN VIL residents belong to the same administrative district they are separate from each other according to whether they are the members of INVIL participant villages which call certain areas in the selected administrative district. The INVIL site also provided each village/club members’ contact information. Thus, researchers drew 400 contact information from the selected villages. Emails were sent to the drawn addresses, describing the purpose of the study to the community organizers, church members, and social club members listed on the website of sample villages. If participants’ phone numbers were available on the website, the researchers encouraged their participation. Once they have agreed to participate in the survey by replying to the researcher’s email, participants would be notified of the time and location at which the survey will be conducted. The researcher then visited the selected communities and conducted the survey one-site, at the appointed place. Participants had done so by a self—reported written survey. Participants signed the consent form prior to taking the survey, and were thanked upon the completion for their input. In this way, 14 villages succeed in covering each and every province of Korea and all the participants are recruited through IN VIL sites. It turned out 209 out of 400 actually participated in the survey which showed a 52% participation rate Measurement Among demographical questionnaire age and whether or not INVIL residents were coded into nominal scale. Age and income used ratio scale. Degree of education was responded by 5-point ordinal scales. 15 The questionnaire used S-point scales ranging from strongly agree (scored 5) to strongly disagree (scored 1) and negatively worded items were reflected. The responses to multi-item indices were averaged across the number of items. Questionnaires were originally written in English, and were carefully translated into Korean by a bilingual researcher. Each scale showed evidence of a good fit for a one-factor model and satisfactory reliability. Internet Self-Eflicacy. Seven items were drawn from Eastin & LaRose (2000). With a maximum-likelihood estimation procedure, a one factor model showed an acceptable fit, NF I (normed fit index) = .92; IFI (incremental fit index) = .94; CFI (comparative fit index) = .94; SRMR (standardized root mean residual) = .05. The reliability (Cronbach’s alpha) was a = .92. Social Outcome Expectations of Internet Use. Five items were selected from LaRose et al. (2007). A one-factor solution yielded a good fit, NFI = .94; IF I = .95; CF I = .95; SRMR = .04. The reliability was a = .88. Online Interaction. Five items were drawn from LaRose et al.’s survey questionnaire on socializing online (2008). A one-factor solution yielded a good fit, NFI = .98; IFI = .98; CFI = .98; SRMR = .03. The reliability was a = .92. Community Attachment. Seven items were adopted from LaRose et al. (2008). A one factor model showed a good fit, NFI = .94; IFI = .95; CFI = .95; SRMR = .04. The reliability was a = .92. Intention to Stay. Five items were adopted from LaRose et al. (2008). A one factor model showed a good fit, NF I = .97; IFI = .98; CFI = .98; SRMR = .04. The reliability was a = .86. 16 Community Satisfaction. Six items were scale adopted from LaRose et al. (2008). A one factor model yielded a good fit, NFI = .94; IFI = .95; CFI = .95; SRMR = .04. The reliability was a = .88. Data Analysis Independent sample t-tests, Pearson product-moment correlations, and point~ biserial correlations were analyzed using SPSS, Inc. (2007) version 16.0. A confirmatory factor analysis was conducted using the AMOS-package (Arbuckle, 2006). Prior to the analysis, outliers were eliminated and missing data were imputed using maximum likelihood estimates. 17 RESULTS Demographic Differences Prior to test the effect of the INVIL project, the demographic differences between INVIL residents and non-INVIL residents were examined. The results showed a significant difference in age, I (194) = 4.82, p < .001. INVIL residents (M = 47.72, SD = 11.95) were older than non-INVIL residents (M = 39.19, SD = 11.64). In terms of the length of residency, INV IL residents (M = 29.16 years, SD = 17.37) had lived in their villages longer than non-INVIL residents (M = 18.43, SD = 14.24), t (194) = 4.39, p < .001. The differences were not significant for income, t (190) = 1.32, p = .19, or education, t (196) = 0.67, p = .50. Correlation Analysis Table 1 shows the correlations among variables after controlling for demographic variables (gender, age, family income, education, and the length of residency). Table 2 shows a groups statistics about variables examined among INVIL and non-INVIL participants and Table 3 demonstrated t-test analysis. INVIL was not correlated with Internet usage, r = -.03, p = .75. There was no significant difference between the residents in IN VIL (M = 3.31 hours per day, SD = 2.78) and non-INVIL residents (M = 3.41, SD = 2.26). For social cognitive variables (RQla and Rle), INVIL was not associated with Internet self-efficacy (r = .06, p = .44). Internet self-efficacy of INVIL residents (M = 2.61 , SD = 0.95) was not different from that of non-INVIL residents (M = 2.66, SD = 0.96); t(l79)=-.495, p = .621. In contrast, INVIL was significantly and positively related with social outcome expectations of Internet use (r = .39, p < .001). INVIL residents (M 18 = 3.05, SD = 0.88) reported higher social outcome expectations than non-INVIL residents (M= 2.12, SD = 0.77); t (182)=6.532,p < .001. For social capital variables (RQZa and RQ2b), INVIL was associated both with online interaction (r = .21, p = .005) and community attachment (r = .28, p < .001). Online interaction was higher for INVIL residents (M = 3.14, SD = 1.03) than non-INVIL residents (M = 2.75, SD = 0.99); t (178)=2.31,p < .05. Community attachment was also higher for INVIL residents (M = 3.60, SD = 0.89) than for non-INVIL residents (M = 2.82, SD = 0.87); t (201)=5.98,p < .001. For community satisfaction and intention to stay (RQ3a and RQ3b), INVIL was significantly associated with intention to stay, r = .28, p < .001. INVIL residents (M = 3.80, SD = 0.92) reported higher intention to stay than non-INVIL residents (M = 3.05, SD = 0.77); t(200)=.80, p =.43. INVIL was not significantly correlated with community satisfaction (r = .02, p = .81). There was no significant difference in the degree of community satisfaction between INVIL residents (M = 2.42, SD = 0.83) and non-INVIL residents (M= 2.33, SD = 0.72); t (l78)=2.3l, p < .05 19 Table 1. Correlation Matrix of Variables Controlling for Demographics Variable 1 2 3 4 5 6 7 8 M SD 1.INVIL 1.00 0.66 0.47 2. Internet .02 1.00 3.36 2.63 usage 3.Internet .06 .32** .92 2.63 0.97 self-efficacy 4'50“” .39** .26** .54** .88 2.75 0.98 outcome expectations 5.0nline .21** .26** .73** .62** .92 3.04 1.03 interaction 6. Community .28** .13 .21** .57** .37** .92 3.37 0.96 attachment 7. Intention .29** .07 .10 .38** .30** .60** .86 3.58 0.92 tostay 8. Community . . .02 .01 .27** .18” .12 .18* .11 .88 2.41 0.80 satisfaction **. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed). 20 Table 2. t-Test Analysis Internet use per day Internet self- efficacy Social outcome expectations Online interaction Community attachment Intention to stay Community satisfaction INVIL Non-INVIL Statistics n M SD n M SD t P 126 3.33 2.84 53 3.51 2.70 0.39 .70 122 2.60 0.98 59 2.68 1.09 0.50 .62 126 3.06 0.90 58 2.14 0.86 -6.53 .00 121 3.15 1.07 59 2.75 1.19 -2.31 .22 130 3.60 0.90 73 2.82 0.89 -5.98 .00 129 3.08 0.93 73 3.04 0.79 -5.89 .00 129 2.42 0.83 73 2.33 0.73 -0.80 .43 21 DISCUSSION The current study investigated the impact of the INVIL project on 1) social cognitive variables, 2) social capital, and 3) community attachment. The effect of Internet usage was tested prior to the main analyses. The results showed that INVIL was not correlated with Internet usage. This finding diverged from previous studies conducted in the United States (e.g., LaRose et al., 2008) which showed a significant increase in Internet usage following public investment. The difference may arise from that broadband infrastructure construction already completed in rural areas in Korea. Non- INVIL residents were also well-connected to the Internet, thus, the difference in usage would not be significant. Rather than closing the infrastructure gap, the INVIL project has had a more significant effect on the phase of rural residents Internet usage, specifically, in terms of social networking online given that its function mainly has centered on providing online community features. Thus, examining social cognitive variables is a critical point of the current study. The results showed that INVIL was significantly associated with social outcome expectations. It is possible that online community activities of IN VIL over a long period of time have contributed to higher social outcome expectations of local residents. This implication also can be supported by a previous study of Eastin & LaRose (2000) that claimed formation of positive outcome expectations in social cognitive terms needs enough time after self-efficacy beliefs are established. However, the correlation between INVIL and Internet self-efficacy was not significant. The reason for the low correlation between INVIL and Internet self—efficacy 22 might be explained in a way that low correlation between INVIL and Internet usage can be accounted. That is, with diverse phase and purposes of Internet usage of rural residents, the online social networking supported by the government grants does not necessarily create Internet self-efficacy that might be established from all sorts of Internet usage. Internet self—efficacy and social outcome expectations were correlated to each other, consistent with the prediction of social cognitive theory. Outcome expectations were partly determined by self-efficacy beliefs; the outcomes individuals expect depend on their judgments of how well they will be able to perform in given situations (Bandura, 1986). For example, individuals apprehensive of their computer skills might expect disappointment as the outcome of their usage, while individuals competent in computer skills might anticipate convenience. Hence, social outcome expectations depend on the adequacy of individuals’ performances to some extent. This emphasizes the need to improve Internet self-efficacy of local residents through more effective computer training. In terms of social capital variables, the current results showed that INVIL was positively associated with online interaction and community attachment. This finding indicated the use of INVIL as a social network and was consistent with previous studies that showed the positive effect of online interaction on community involvement and social capital (Hampton & Wellman, 2003; Kavanaugh et al., 2005). At the same time, online interaction and community attachment were positively associated. This finding was consistent with Hampton et al.’s (2003) study that suggested that the Internet did not weaken community by disengaging people away from the 23 neighborhood, or transform community by creating new forms of online relationship. Instead, INVIL enhanced existing relationships by adding a new means of extending relationships with neighbors. It might be explained that the online community supported by a government grant is a geographically-based one. Moreover, direct government support given to the personnel in charge of the INVIL website management enables online communities to function as a venue for viable online-offline communication among village residents. These features distinguish the INVIL project from other conventional social networking sites. INVIL may provide more effective online tools to strengthen “the fabric of real-life community.” In terms of community attachment, the results indicated that INVIL was positively related with residents’ intention to stay. The finding suggested that intention to stay might be predicted by the intensive online social networking. Interestingly enough, community satisfaction was neither related with INVIL nor intention to stay. One of the possible explanations is that the functions offered by INVIL merely focus on online social networking. Considering that there are diverse purposes of Internet usage might have effect on life quality of rural residents, online social networking does not necessarily bring about enhanced satisfaction with community life. Also, it should be noted that INVIL does not provide any other available online resources such as entertainment resources and health/education services connected to life in rural community, which might be indicators to community satisfaction. It is notable that online interaction was positively associated with both community satisfaction and the intention to stay. This finding is inconsistent with LaRose et al.’s (2008) study that showed a positive relationship between social capital and relocation 24 intention. It appeared that exposure to the outside world on the Internet and creating new social ties online stimulated outmigration from rural communities (LaRose et al., 2008). The difference might arise from the characteristic of social networks created by INVIL. INVIL has unique features in that it combines online market place and online social networking which is based on same geographic area and real-life community. Through those features the INVIL project helped in creating “shared interest” among village members which might increase the intention to stay, instead of stimulating outmigration intention. In this sense, INV IL has a potential to encourage local residents to act on their common interests and concerns in a systematic and sustainable manner, and to actively cope with economical decline and rural exodus. 25 LIMITATIONS AND FUTURE RESEARCH Internet usage had been explored as a significant factor in determining social cognitive variables such as Internet self-efficacy, social outcome expectations, online interaction (LaRose et. al, 2001). Also, the current study indicates that Internet usage and Internet self-efficacy have a causal relationship with online interaction and community attachment. However, INVIL residents did not show higher degree of Internet usage and Internet self-efficacy than non-INVIL residents. So, one may not be able to jump to the conclusion that INVIL might have encouraged more Internet usage, and thus, led to more social networking among rural residents. In this regards, the future research should explore which of the attributes that IN VIL offers the participants village to create social capital such as high degree of online interaction and community attachment. As long as this question remains, it is arguable that the benefits of INVIL would come from the online social networking. That is, it could be something else such as simply strong ties of participant villages irrelevant to the online community that the INVIL project supports. Other possibility is that INVIL residents may have strong ties and be encouraged to bond online, which hinge on the economic benefits of selling their commodities and specialties online. To address the limitation of this study further study should be conducted to examine in what way INVIL help increase social capital in rural areas. To be specific, further research should explore whether the factor of high degree of social capital shown in the IN VIL participants comes from e-commerce initiative or social networking initiative. In that way it could be expected to examine and embody the source and the 26 phase of social capital induced by government driven project in rural areas in a more specific manner. 27 CONCLUSION Current study implicated the online social network services supported by rural ICT policy is related to social capital. This result might provide an answer to the question that whether or not ICT investment in rural areas should be continued even when access does not matter. Since INVIL residents demonstrated high community attachment and intention to stay it is implicated that community attachment might be predicted by geographically based online social networking. In this regards, it is proposed that government investment in ICT should focus on the utilization of existing infrastructure, pertaining to social capital in rural areas. Even after the access and the adoption gap is closed continuous public investment is still needed to be instituted for community development in rural areas. The current study also provides insight to the global society which suffers from a rural exodus in a similar phase. As access and adoption became more available in rural and developing areas, the INVIL case demonstrated a portrait about what should be sought and done after broadband adoption with regards to ICT policy. 28 APPENDIX Research Participant Information and Consent Form STUDY TITLE: Rural Life in the Information age I am doing a study to verify the correlation among the intensity of intemet use and the degree of community involvement and life satisfaction in rural areas as an independent study this semester. The purpose of the survey is to know how your intemet use and government support of Internet technology and education in your community affects your family and your community. This study need will benefit your community in that it would help to make appropriate and right government policy of investing in internet infra to better off rural places. This study would also be beneficial in finding out how a business is able to communicate with their clients via the web and what can the community/city do to help the business owners. To verify the hypothesis of this study by measuring how rural population use Internet and feel about their life, research on rural residents should be involved. If you are at least 18 years old, you are eligible to participate in the survey. The survey involves answering some general demographics questions and some questions about your opinions toward your local community. The survey takes about 15 minutes or so to complete. Your responses will be completely anonymous. The data I collect will be analyzed at the group level only. You do not have to answer any question you’d rather not answer. If you agree to complete the survey, please do NOT write your name on it. After you finish filling it out, please put the survey sheets in the box. By filling out the survey you are consenting to participate. The risks associated with your participation are minimal and are limited to the release of private information you supply in completing the survey. Your privacy will be protected to the maximum extent allowable by law. Your answers are completely confidential and your name will not be linked to the data in any way. Your participation is completely voluntary, 29 you may choose not to participate at all, or you may refuse to answer certain questions or discontinue your participation at any time without consequence. The researcher of this study, Kqu in Shim can answer questions about your rights as a volunteer participant in this project. She can be reached at 81-10-9998-1565, 1-517-899-8976. Primary investigator of this study is Dr. Robert Larose, who is a professor in Michigan State University, you can reach him through email larose@msu.edu. If you have any questions or concerns about your role and rights as a research participant, would like to obtain information or offer input, or would like to register a complaint about this research study, you may contact, anonymously if you wish, Michigan State University Human Research Protection Program at 1-517-355-2180, FAX l-517-432—4503, or e-mail irb@msu.edu, or regular mail at: 202 Olds Hall, MSU, East Lansing, MI 48824, United States of America. If you agree to participate in this study please reply me by email at shimkyuj@msu.edu, m cell phone number is 81-10-9998-1565. The results of my project will be available after August 22, 2009. If you would like a copy of the results of my project or have any questions, please contact me. (82-10-9998-1565, 1-517-899-8976) Please keep this for your records. Thank you for your participation. I HAVE READ THE INFORMATION PROVIDED ABOVE (OR HAVE HAD IT READ TO ME) AND HAD MY QUESTIONS ANSWERED TO MY SATISFACTION. I VOLUNTARILY AGREE TO PARTICIPATE IN THIS STUDY. SIGN HERE DATE 3O Questionnaire (English) 1. Is your community receiving benefits from government policy of investment in computer use in rural communities? Yes No Don’t know 2. Is your business or job connected to the Internet? Yes No Don’t know 3. Does your business or company or producers’ cooperative have a web site? Yes No Don’t know 4. Is your company’s or business’ web site equipped to process purchases of your products and service? Yes No 5. Do you have a computer at home? Yes No 6. Does your village have an Information Center in which anyone can receive computer skills training program? Yes No Don’t know 7. Have you ever participated in computer skills training program provided by information center? Yes => IF YES How many times? times No 31 8. Do you have basic skills to use computer? _ Yes (which ones? Please list the programs and applications you can use via computer, e.g., e-mail, messenger, intemet, Word, PowerPoint, Excel etc.) ) _ No 9. Do you currently use the Internet? Yes (Continue to Question 10) No (Skip to Question 20) 10. About how much time do you spend at home on the intemet in the typical weekday? (ENTER 0 IF NONE) HOURS MINUTES 11.About how much time do you spend at home on the intemet in the typical weekend day? HOURS MINUTES 12.The following are things people have told us they do on the Internet. How frequently do you use the Internet to... No. Item 5:52)] or Neutral fiezjgttly 1 Bank online 1 2 3 4 5 2 Purchase products 1 2 3 4 5 3 Read news 1 2 3 4 5 4 Work on my own blog or site 1 2 3 4 5 5 Sgglsépefsonnation on government 1 2 3 4 5 6 Seek information about health 1 2 3 4 5 13. Please tell us how much you agree or disagree with the following statements about the Internet in your life. 32 Strongly Neutral Strongly No. Item . disagree agree 1 I feel confident using the Internet to gather data. 1 2 3 4 5 2 I feel confident explaining why a task will not run on the lntemet.* I feel confident I know how to learn advanced skills related to the Intemet.* I feel confident understanding terms/words relating to lntemet software.* I know how to make new friends on the Internet.* I use the lntemet so much it interferes with other activities.* 7 I get strong urges to be on the lntemet. 1 2 3 4 5 8 I know how to get help with my personal problems through the Intemet.* I have to struggle with myself to limit my time online. I am confident I can find social support on 10 the Intemet.* * Items used in the analysis for the lntemet self-efficacy dimension 14.1ncluding email, instant messaging and social networking sites like Café or C yworld, how often do you contact people from inside your local community online? _Never contact them ____Less than once a month __At least once a month but less than weekly ___At least once a week but less than daily __One or more times a day 15.Including email, instant messaging and social networking sites like C afé or C yworld, how often do you contact people from outside your local community online? _Never contact them 33 __Less than once a month _At least once a month but less than weekly _At least once a week but less than daily ______One or more times a day 16.Including family and friends, how many people from your local community have you been in contact with online in the past month? [ENTER 0 IF NONE] TOTAL ONLINE CONTACTS WITH LOCAL PEOPLE 17.How many of those are local people who run their own businesses [ENTER 0 IF NONE] CONTACTS WITH LOCAL BUSINESS OWNERS 18. How much do you agree or disagree with the following statement about the people online? No. Item Strongly Neutral Strongly disagree agree Interacting with people online makes me 1 interested in things that happen outside of 1 2 3 4 5 my town.* Interacting with people online makes me want to try new things.* Interacting with people online makes me feel connected to the bigger picture.* There is someone online I can turn to for 4 advice about making very important 1 2 3 4 5 decisions.* The people I interact with online would put their reputation on the line for me.* If I needed an emergency loan of 500,000 Won, I know someone online I can turn to. * Items used in the analysis for the social outcome expectations dimension 34 19.Thinking of your use of e-mail, instant messaging, village website or social networking site (such as Café and C yworld) to what extent No. Item Not at all Neutral A great deal 1 Does your participation make you feel a part 1 2 3 4 5 of a commumty?* 2 Do you communicate with friends from your 1 2 3 4 5 local communrty?* 3 Do you communicate with friends in other 1 2 3 4 5 communities?* Do you communicate with family from your local community?“ Do you communicate with family in other communities?* * Items used in the analysis for the online interaction dimension 20.Please answer these questions even if you don’t use the lntemet so we can learn why some people use it while others don’t. If you can’t answer one, just skip to the next one. Using the lntemet I will... No. Item Strongly Neutral Strongly disagree agree Improve my future prospects in life 1 2 3 4 5 2 Have my credit card number stolen 1 2 3 4 5 3 Find people like myself 1 2 3 4 5 4 Find cool new Web pages 1 2 3 4 5 5 Have fun 1 2 3 4 5 6 Find a way to pass the time 1 2 3 4 5 7 Spend money on things I don’t need 1 2 3 4 5 8 Save time shopping 1 2 3 4 5 9 Provide help to others 1 2 3 4 5 10 Get support from others 1 2 3 4 5 3S 11 Get up to date with new technology 1 3 5 12 Maintain a relationship I value 1 3 5 13 Find information about my local community 1 3 5 14 Find products I can’t get locally 1 3 5 15 Find a job in another area 1 3 5 16 Start a home business 1 3 5 17 Make a new friend in the local community 1 3 5 18 Make a new friend in another community 1 3 5 21.How many voluntary associations, such as clubs, churches, youth programs, and any other community associations are you a member of? ENTER NUMBER OF ORGANIZATIONS, (ENTER 0 IF NONE) 22. Now think about issues in your community. How active are you in resolving community problems? Over the past month, have you No Item Yes No Spoken with a local politician Talked to a person or group causing a problem in the 2 neighborhood 3 Attended a meeting of a neighborhood group about a problem 4 Talked with a local religious leader 5 Gotten together with neighbors to do something about a problem in the neighborhood 36 [Community attachment and intention to stay] 23.How much do you agree or disagree with each statement about your community? No. Item Strongly Neutral Strongly disagree agree 1 Ifeel I ampart ofit.* 1 2 3 4 5 I spend a lot of time participating in activities there.* I come into contact with new people all the time.* I am willing to spend time to support 4 . . . * actrvrtles there. I can count on my neighbors to run errands for me."‘ 6 The longer I live in this town, the more I feel that I belong.* It makes no difference to me whether my 7 job or business is here or in another 1 2 3 4 5 community. If I was in trouble, most people in this 8 community would go out of their way to 1 2 3 4 5 help me.* 9 I would never consider leaving here.** 1 2 3 4 5 If I had to move away from this community 10 for some reason, I would be very sorry to 1 2 3 4 5 leave.” I would really like to leave this community 11 if I had the opportunity. 12 Our community has seen better days.M 1 2 3 4 S Our community has a lot of future 13 potential.* * 37 Our community’s future depends on the 14 . . efforts of Its resrdents.“ The solutions to our community’s problems 15 will have to come from outside. * Items used in the analysis for the community attachment dimension “Items used in the analysis for the intention to stay dimension [Community satisfaction] 24. Please keep your community in mind and circle a number between 1 (Very dissatisfied) and 5 (Very satisfied) in each row. How satisfied or dissatisfied are you with. .. Very Very No. Item dissatisfied Neutral satisfied 1 Living in my community. 1 2 3 4 5 2 My opportunities for further education. I 2 3 4 5 3 The recreatronal servrces and opportunrtres 1 2 3 4 5 avarlable.* 4 The quality of streets and roads.* 1 2 3 4 5 5 The availability of lntemet services.* 1 2 3 4 5 6 The medical services. 1 2 3 4 5 7 The shopping facilities in my community.* 1 2 3 4 5 8 My employment opportunities.* 1 2 3 4 5 9 My opportunities to partlcrpate 1n the local 1 2 3 4 5 government. 10 The programs for youth in my community.* 1 2 3 4 5 38 11 My cultural opportunities. 12 Educational opportunities for young people.* *ltems used in the analysis 25.The following are possibilities you may be considering. How likely is each one next year? If you are doing it or planning it already, consider how likely or unlikely you are to carry through on it in the next year. In the next year I will. . .. No. Item :53;er Neutral Very likely 1 Move out of village 1 3 5 2 Move to another home in urban area 1 3 5 3 Start a small business 1 3 5 4 Work from home using the lntemet 1 3 5 5 Run a business from my home 1 3 5 6 Look for employment in another area 1 3 S 7 Complete a degree or training program 1 3 5 8 Have a member of my family move away 1 3 5 9 Install a wireless computer network at home 1 3 5 39 [Personal income and other information] 26.What is your sex? Male Female 27. What year were you born? 19 28. What is your family’s total annual household income before taxes? _Under 10,000,000 Won __10,000,000 to 19,999,000 Won _20,000,000 to 34,999,000 Won __35,000,000 to 49,999,000 Won _50,000,000 to 74,999,000 Won ____75,000,000 to 99,999,000 Won _100,000,000 Won or more 29. What is the highest level of education you have completed? __ Less than high school degree _ High school degree __ Some college _ College graduate __ Advanced graduate degree 30. How long have you lived in this area? YEARS MONTHS 31.What is your job and job title? 32.Do you have any children enrolled in local high schools? Yes No 33. Did you attend high school in the local community yourself? Yes No Thank you. 40 Questionnaire (Korean) 1 {NH s11 91% XIQiOI °|EiLiUll 73“Ei Al‘s-Oil 332* ’53—?- Sx—IEI 54l“-—*l% till (Rial—WI" _ Lil _Oll—IQ 7.32% 2- 21W "75301141 °|E111MRO| mggqm? _ Lil O|-I_|2 s s filo OldEi'i' gn1|0|x|7i O'SI—IUI? 4. sniioms %3H x .181 s71 EH7I ussuvi? _ Lil _Oll-IE _§E% 5. J.3011 AH3513]— ‘21 I'll' "éiwanPl 213M771? _ Lil _OH—Isa _sss 6. exit Ar:— suiou asst Aisss visa—as ms 8517i Cit-sum? _ Lil _Oll—IE _§E% 7. asst Arse salon {51016113 ’SiOI Ola—Lint? _ Lil (919$ Sir-IE) i IIEII i301 ital—I771? 41 10. 11. 12. E". 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NO- Item DHE ERIE EE UH—‘R— PJE 1 qggmgmn 1 2 3 4 5 2 EunqggmM 1 2 3 4 5 3 7110._| 41g 48%} 1 2 3 4 5 4 9.151512% 1H511 EE 1 2 3 4 5 5 3151912; 21115111131 739:1 1 2 3 4 5 6 GE IIQIOIIH CNIP—I 3115M 1 2 3 4 5 7 5.151% 11171 1.1::L 03:13; 01... 1 2 3 4 5 8 71EE5J EOI EIE-I-E 30W 1 2 3 4 5 9 73019—41 flEi'i'Exl 1 2 3 4 5 49 I7H°._' ’82] ?19 h |_ 27. E21; 95. Ir 0.— olfi ._0 WE mi 11 I.— ma .nfl flu H .1._ I ma E01! I3H5H B5H¥E M2- AT 2.. m CHE _ EHJEH a2 1 El 0|5I _E E I. .Ao EOI _ c1141 7HE so. 017115101171 E 2. I_. me I... 21E XII-171 (21314771? _LII 011.1g _ LII 011.12 7:141:11 L1 1:1 . 50 REFERENCES Arbuckle, J. L. (2006). Amos (Version 7.0) [Computer Program]. Chicago: SPSS. Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191—21 5. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall, Inc. Bandura, A. (1997). Self-eflicacy: The exercise of control. 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