- '7. v—— —————_—— —_—,,——_7, 7 v . a~ - T .. . . . , V E. .. . .. 7‘ ..,.‘.. . .wu ,. --s .nuu-u. .‘ .m...“ ~.*mufimrntm-.~h,q USES OF THE MEDIA AND MEDIA IMPACT: NEWS RECALL RECONSIDERED Dissertation for the Degree of Ph. D. MICHIGAN STATE UNIVERSITY WALTER GANTZ 1975 IIIHII/IHIIIIII I .. w BRAKE! 3 1293 00011 2064 u hiidfigai’l State Universuy This is ‘0 certify that the thesis entitled USES OF THE MEDIA AND MEDIA IMPACT: NEWS RECALL RECONSIDERED presented by ".781 te r1 Gantz has been accepted towards fulfillment of the requirements for Ph. D. Aegeain Communication W T O War prof§+r I 1! Date August 21, 1975 07630 G‘bv : HDA & 50”? T 803K BINDERY WC. LIBRARY BINDERS . weerontjlclml a f I LY”. t: i V‘.‘ " . ' ~ . MSU «’94, RETURNING MATERIALS: Place In book drop to uaaAmgs remove this checkout from —c—. your record. FINES will - be charged if book is returned after the date stamped beTow. we,“ Rm; 5' I" b . a f ‘- ’!’9l‘a‘"a\K-b ‘ u ' ‘IIV *- pf; f... ‘ i3 vent 3- , T. J" #___I -— ABSTRACT USES OF THE MEDIA AND MEDIA IMPACT: NEWS RECALL RECONSIDERED BY Walter Gantz This study investigated the utility and validity of the "uses and gratifications" approach to the learning of news events from televised news programs. Assuming media use to be goal-oriented, the uses and gratifications approach examines the interrelationships among antecedent conditions, gratifications sought, media exposure patterns, content exposure, and the intended and unintended consequences of such exposure. Falling betWeen the "hypo- dermic" and "limited effects" models of media impact, this approach (1) views media effects as a blend of what is on the media and what is brought to the media by the individual, and (2) predicts that one learns best when one is motivated to learn. Predictions were based on a division of the universe of motivations into those relating to information-acquisition and those relating to recreation/diversion. Analysis of responses to the motivation items indicated that such a division adequately reflected the underlying dimensions of news viewing motivations. Walter Gantz Thirteen hypotheses were offered. The first hypothesis examined the relationship between exposure to the newscast and news recall. Hypotheses 2 through 6 centered on the interplay between strength and type of gratifications (in- formation-acquisition and recreation/diversion) sought and the number of news items recalled. The remaining seven hy- potheses focused on the interrelationships among the com- ponents of the uses and gratifications model. The design and procedures used in the study were based on the supposition that viewers can assess their own reasons for watching the national news. It also was anticipated that respondents would have difficulty verbalizing extensive lists of motivations and would tend to state the most obvious and socially desirable motivations. As such, two waves of data collection compared researcheramdrespondent-generated motivations for watching the news. A third wave pretested elements in the final instrument. The fourth wave included items measuring motivation states and news recall and served as the data base for the tests of the hypotheses. Respond- ents were 543 adults residing in the Lansing, Michigan area. All respondents were interviewed on the telephone. Six of the hypotheses were confirmed. (1) Viewers recalled more news items than non-viewers. (2) Highly in- formation-acquisition motivated viewers recalled more news items than those less motivated by that group of motivations. Walter Gantz (3) Those turning to the news primarily because of informa- tion-acquisition motivations recalled more news items than those turning to the news primarily because of recreation/ diversion motivations. (4) Those more frequently engaging in discussions about national and international news turned to televised newscasts with stronger information-acquisition motivations than those less frequently engaging in such discussions. (5) Those heavily dependent on television for news about the nation and the world turned to televised news- casts with stronger information-acquisition motivations than their less dependent counterparts. (6) Those turning to televised newscasts primarily for information-acquisition gratifications more frequently engaged in newscast stimulated information-seeking than those less motivated by information- acquisition motivations. The remaining seven hypotheses were not supported. The following conclusions were offered: (1) Televised newscasts are effective conveyors of current events information. (2) The uses and gratifications approach represents a significant addition to the investigation of media impact, although motivation variables alone were not powerful predictors of recall. (3) The underlying premise "one learns best when one is motivated to learn" should be modified to "one Walter Gantz learns best when motivated by information- acquisition motivations." (4) The direct assessment of motivations repre- sents a valid technique of measuring motivations. USES OF THE MEDIA AND MEDIA IMPACT: NEWS RECALL RECONSIDERED BY Walter Gantz A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Communication 1975 Accepted by the faculty of the Department of Communication, College of Communication Arts, Michigan State University, in partial fulfillment of the require- ments for the Doctor of PhilOSOphy degree. Oirector Q35 The31s Guidance Committee: {:Za/]::§1{L7//l , Chairman g/Vtx 211 7242:“ fitCtQ/l 41/2221], (”A/H I g 11 4/x, J H” 3' ii To my family. iii ACKNOWLEDGMENTS I am fortunate in having many people to thank for their assistance in my growth as a doctoral student at Michigan State. For their counsel, trust, and continual support, I express my appreciation to all members of my guidance committee, Drs. Joseph Woelfel, Donald Cushman, Bradley Greenberg, Gerald Miller, and Everett Rogers. Each not only contributed to the development of this paper but also to my growth as a student of the communication process. Special thanks are due to Dr. Woelfel, who as chairman of the committee, guided my work, and Dr. Greenberg, whose interest, availability, Openness, and purposeful demands significantly improved the quality of this effort as well as my graduate education. Dr. Charles Atkin functioned as the sixth, albeit unofficial, member of my committee. His help during this study, as well as his assistance and friendship throughout my sojourn at this university have been invaluable. Credit and recognition are due to my graduate student colleagues on the fifth floor of South Kedzie Hall; the interchange of ideas, research experiences, and support made my graduate experience more profitable and meaningful. Special acknowledgment of Robert Craig and David Seibold iv is merited. Both listened and reacted to my ideas during those long days and late nights at the office. For their consideration, suggestions, encouragement, and friendship, I am deeply grateful. During the execution of the surveys, Lynn Seeber and James Phillips were of tremendous help. Without their assistance in some time-consuming and some very meaningful tasks, my job would have been much more difficult. For her deciphering, typing, and editing skills and efforts, Mrs. Ruth Langenbacher is thanked. Her services were professional and friendly, despite the immediacy of the deadlines I imposed on her. My deepest gratitude and love are extended to my family. My parents and sister have been supportive of me throughout my education; their impact on my desire and ability to persue such dreams as the "Ph.D." has been profound. My wife, Jane, constantly offered patience, understanding, encouragement, and love during the months when my hours at work were very long and my patience sometimes short. To my baby daughter, Rachel, I offer my astonishment at her ability to remember who I was during those demanding dissertation months. To Jane and Rachel, I can now offer my time and the promise that I will not always either be going to, or at, "the office." The study was funded by a research grant provided by the National Association of Broadcasters. V TABLE OF CONTENTS Chapter Page I INTRODUCTION . . . . . . . . . 1 THE NEWS RECALL STUDIES . . . . . 2 The Empirical Findings . . . . 4 Critique of the Available Data . . 7 THE USES AND GRATIFICATIONS APPROACH TO MEDIA EFFECTS . . . . . . . l7 Assumptions . . . . . . . 19 Focus . . . . . . . . 20 Methodology . . . . . . . 21 Findings . . . . . . . . 22 USES AND GRATIFICATIONS AND THE NATIONAL NEWS . O C O O O I O O 2 4 SUMMARY . . . . . . . . . 34 II METHODOLOGY . . . . . . . . . 37 RATIONALE . . . . . . . . 37 Wave 1 . . . . . . . . 39 Wave 2 . . . . . . . . 50 Selection of Motivations for the Final Test Instrument . . . 56 Wave 3 . . . . . . . . 65 Wave 4 . . . . . . 66 The Test Instrument . . . . 69 Additions; News Recall . . . 70 Modifications: (l) Combining of Items . . . . . . 71 Modifications: (2) Measurement of Respondent Motivations . . 73 Modifications: (3) Use of Ratio Scale Response Categories .- . 74 vi Chapter II (cont'd.) Index Construction Information-Acquisition and Recreation/Diversion . . Purposive Motivations . . Dominance of Information- Acquisition Motivations . Perceived Informedness . . Frequency of News Discussions Total Recall Interviewers . III RESULTS . . . . . Preliminary Descriptive Statistics . Hypothesis 1 . Hypothesis 2a—e . Hypothesis 3a-c . Hypothesis 4 . Hypothesis Sa-b . Hypothesis 6 IV SUMMARY AND DISCUSSION OF THE SUMMARY . . . . DISCUSSION . . . News Recall . . Utility of the Uses and Grati- fications Approach in Predicting Recall Validity of the Motivation Approach to Learning . Validity of the Direct Assignment Method of Measuring Motivations vii Page 75 76 78 78 79 79 79 80 83 83 88 92-98 101-104 106 108 109 111 111 116 116 119 126 130 Table 2.1. 2.9. 2.10. 3.1. LIST OF TABLES Motivations for Watching the News: Respondent Reactions to the Researcher- Generated List . . . . . . Respondent-Generated Reasons for Watching the News I O O O O O O Respondent-Generated Reasons for Watching that Evening's Newscast . . . . Motivations Influencing Why One Usually Watches the News: Respondent Reactions to the Respondent and Researcher- Generated List . . . . . . Correlation Between the Measurement of Motivation on an In General and Tonight Basis . . . . . . Varimax Factors for Watching the News: Wave 1 . . . . . . . . Varimax Factors for Watching the News: Have 2 . . . Items Removed from Clusters in Waves 1 and 2 . . . . . . Final Composition of the Clusters for Waves 1 and 2 . . . . . Varimax Factors for Watching the News: Wave 4 . . . . . . Means, Standard Deviations, and Obtained Ranges for Variables Used in the Analyses . . . . . . viii Page 44 46 47 52 55 58 59 62 63 76 85 Table 3.2. 3.3. 3.4. 3.6. 3.8. Comparison between Viewers and Non- Viewers; Number of News Items Recalled Viewer Number of Items Recalled by Time of Interview . . . . . Viewer Number of Items Recalled by Day of Interview . . . . . Correlation between Frequency of Interpersonal Discussions about the "National News and Strength of Infor— mation—Acquisition Motivations for Watching the News . . . . . Correlations Among Perceived Knowledge Levels Vis-a-Vis Friends and Colleagues and Strength of Information-Acquisition Motivations for Watching the News . Correlations Among Dependence on Tele- vision for News about the Nation and the World and Strength of Infor- mational-Acquisition Motivations . Correlations Among Purposive Motivations and Frequency of Viewing the National News . . . . . . . . ix Page 90 91 92 101 103 105 107 2.3. 2.4. 3.1. 3.2. 3.3. LIST OF FIGURES A Uses and Gratifications Model of Media Utilization and Impact . . Types of Viewers of National Newcasts . Rate of News Recall Based on Type and Strength of News-viewing Motivations . Variables and Hypothesized Relationships to be Investigated . . . . . Researcher-Generated List of Motivations Classified by Researcher Prediction of Factor Composition . . . . . Respondent-Generated Reasons Accepted for Inclusion in the Second Wave of Data Collection Classified by Researcher Prediction of Factor Composition . . Motivations Accepted for Inclusion in the Final Instrument Classified by Researcher Prediction of Factor Composition . . . . . . . Wave 4: Final Composition of the Clusters . . . . . . . . Median Split on Information-Acquisition Motivations . . . . . . . Median Split on Recreation/Diversion Motivations . . . . . . . Breakdown of Viewers Based on Domin- ance of Information-Acquisition Motivations . . . . . . . X Page 18 26 27 36 42 48 64 77 93 95 97 Figure 3.4. Breakdown of Viewers into High and Low Motivation Groups . . . . 4.1. Expected Levels of News Recall Based on Viewer Type/Type and Strength of News Viewing Motivations . . . . 4.2. Actual Levels of News Recall Based on Viewer Type/Type and Strength of News Viewing Motivations . . . . xi Page 100 127 127 CHAPTER I INTRODUCTION The impact of the media increasingly has been both a source of general concern as well as an area of empirical inquiry. While many studies and reviews prior to the 1970's appear to demonstrate that the media speak loudly but carry a small stick, a revitalized approach to the issue suggests that when motivations for media usage are taken into account, media effects are more substantial. This dissertation represents an attempt to demonstrate how the "uses and gratifications"perspective can serve to uncover effects muted by the more traditional, exposure- effects paradigm of media research. Focusing on the ability of television news programs to impart knowledge about events covered on the newscasts, this effort examines the relation- ship between gratifications sought from exposure to national newcasts and news recall. Chapter I sets the stage for the empirical inquiry con- ducted. In doing so, it will (1) inspect the findings of the Small series of news recall studies, (2) outline the uses and gratifications approach, and (3) derive hypotheses link- ing the two, testing the utility of this paradigm for this 1 particular content area. THE NEWS RECALL STUDIES Viewers are a prerequisite for any direct media effect. While some critics have echoed the call of television's fare as a ”vast wasteland," at least several hours of each broad- casting day are devoted to news, with millions of adults viewing at least one of the local or national newscasts offered. For example, in Lansing, Michigan, one can watch almost five hours a day of local and national news on VHF channels.1 While it is extremely doubtful that many Americans watch the 7 a.m. national news on C.B.S., a late (e.g., 2 a.m.) newscast presented by a local station and all of the 5, 10, 20, and 30 minute newscasts in between, on an average weekday, about 25% of the adult population in America watches one net- work's national news programs. Further, 20% appear to be "regular" news viewers, watching Cronkite, Chancellor or Reasoner at least every other weekday2 (Robinson, 1971). Not only do Americans watch the news on television, they also view thegmedium as credible andthe source of most of their_new§maboutthe world. Roper (1974) reports that 51% -..—m:- 1This includes the amount of time devoted to the news (on the hour and half hour) on the NBC program, Today. News- casts aired at the same time were not summed together. 20n the other hand, Robinson also reports that slightly over half of his sample failed to watch any national news- casts during the two week sampling period. I I‘ 3. RE ’I no " ‘ “fated! news am 110; $7‘ 0111 ‘1“ «I: 3U: in T A)» ..,a 3 of those studied would believe television when faced with conflicting reports about a news story from radio, tele- vision, newspapers and magazines. He also reports that 65% of his respondents cited TV as the source where they usually get most of their news "about what's going on in the world today," with 36% mentioning television only.3 (The utility and perceived credibility of the medium vis- TJé-vis news ought to facilitate the transfer of news informa- ‘2' T tion and the resultant viewer ability to recall news events Tléired/viewed shortly beforehand. Before looking at the data T/though, one more stimulant of the effect needs to be men- ktioned--the program itself. Epstein (1974) suggests that news proqrams are geared to producing a final product (the news story) that is both understandable and interesting; he argues that producers act on the assumption that viewers have no prior knowledge about a subject, thus requiring stories to be self-contained "in the sense that no outside information on the part of the audience is necessary to understanding them" (p. 241). Further, given the networks' concern with "audience flows," Epstein argues that stories are reorganized in order to stimulate viewer attention and buttress against channel changing. Thus, producers "cast each event, which in 3Comparing these data with Robinson's, we find more people saying they use television as their source of news than actually watch any of the national news programs aired. 4 itself might not be immediately relevant to the lives of most of those watching, into conflict stories that presum- ably have universal appeal" (Epstein, 1974, p. 241). In short, we have a situation in which people watch and are dependent on a credible medium for news with the medium, in turn, tailoring itself to meet the viewers' intellectual and informational abilities, levels and interests. The Empirical Findings 3 Only a handful of studies have examined the ability of respondents to recollect news items transmitted to the pub- lic on the mass media.4 While the populations studied and methodologies utilized differ considerably, one generaliza- ///V tion emerges from the data: most news events seen, read or heard on the media are not recalled. What follows is an exam- ination of the survey and experimental research conducted in this area. 4Fitzsimmons and Osburn (1968) examined 5 social issues and public affairs documentaries and found that "exposure led to significant gains in information level, irrespective of the tOpic" (p. 386). However, because they were concerned primarily with the attitudinal and behavioral impact of these programs, only a scant amount of additional information about this cognitive effect was provided. Given this, it is impos- sible to assess (l) the significance of the "significant" in- formation gains, and (2) the relative amount of information acquired when contrasted to what was presented. This lack of data was one factor influencing the omission of the Fitzsim- mons and Osburn study in the text of this section. Addition— ally, this researcher perceives of news programs and documentaries as conceptually and pragmatically distinct (e.g., in terms of audiences and program purposes). As such, the cognitive effects of documentaries would only be of peripheral interest in this analysis. 5 Nordenstreng (1970) reports that even with aided recall, 48% of those who watched an evening news program could not remember anything about the news when interviewed on the telephone immediately after the program. He feels that this figure is an underestimation, with correct answers to some of the questions a function of respondent prior awareness of the event, the process or the participants. This finding is of particular interest in that an overwhelming majority of the Finnish population from which the sample was drawn (1) follow at least one news broadcast each day, (2) watch the most important news broadcasts with "concentration," (3) rate television and radio news as reliable, and (4) are sat- isfied with the news programs. Stern (1971) and Atkin5 uncovered similar findings in America. Stern focused on the impact of education, interest, and exposure patterns on recall of news items. When asked "Can you recall any of the news stories on the network news this evening? Do any details come to mind?", 51% of those adults telephoned within 2 1/2 hours after the newscast could not remember one news item. While these programs aired an aver- age of 19.8 stories, an average of only 1.2 stories were mentioned in the unaided recall situation. Respondents were able to recall details of an additional 4.4 stories when 5Unpublished; analysis of the data is still in progress. 6 given the story headlines by the interviewers. Stern con- cluded that the independent variables were relatively in- effective in explaining the variance in respondent recall. Atkin telephoned adults in Detroit, Michigan, ascertain- ing the extent to which viewers of news broadcasts remembered, and were influenced by what they saw on the 6-7 p.m. local and network news broadcasts. Those who reported watching a national newscast that evening (n=108, 29% of the sample) were asked to list "what are some of the news stories you can remember watching . . . what tOpics were covered in the news program?" Viewers were able to recall an average of 1.75 news items. Booth (1970) looked at the effects of structure, loca- tion, and frequency of news items on recall. Respondents were adults who reported media use and were willing to go to the study site under the guise of discussing what they watch, read, listen to, and think about the mass media. The 63 respondents who came to the test site were then told that the study would focus solely on "hard" news and were asked to describe "all of the news items you can recall hearing, reading, or seeing today." A content analysis of the media revealed that over the five day period, there were 2183 news items available in the media. Of these, 297 different items I (14%) were recalled. The number of items recalled ranged from 1-9 with a mean of 4.7. 7 Finally, Atkin6 conducted an experiment manipulating exposure to an "In the News" spot on a 15 minute videotape.7 Subjects were second through fifth graders in the Lansing, Michigan area. When questioned about the topic of the stim- ulus news item, viewers averaged 3.54 correct responses (maximum was 6); the control group averaged 2.55. (Atkin also tested the effects of repeated exposure to the news item on knowledge; those who saw the stimulus twice averaged 3.90). Critique of the Available Data While the results appear to be fairly consistent, in- terpretation of this collection of data is tempered by meth- odological differences among the studies as well as failures to control potentially significant intervening variables. These discrepancies and deficiencies are enumerated below. (1) Interaction between question format and recall. To what extent does the format of the interview schedule stim- ulate memory of the newscast? This researcher suspects that when reSpondents are provided with a specific frame of refer- ence (e.g., Where did President Ford travel to today?), they will recall more news items than when told "Tell me what was 6Unpublished; analysis of the data is still in prog- ress. Atkin hypothesized that repetition will increase knowl- edge acquisition in response to exposure to newscasts. 7”In the News" is a specially designed news broadcast for child audiences aired on CBS for two minutes every half- hour on Saturday mornings. 8 on the news tonight." The Stern data provide support for this hypothesis; respondents said that they remembered an additional 8.7 news stories when the interviewer read a list of the events covered on that evening's newscast. (2) Interaction between assessment of recall and re— call. How much information must a respondent provide in order to be evaluated as having successfully recalled a news item? The stringency of the criteria used varied across the studies examined. In the Booth study, news items reported by the respondents were compared with those items monitored by the researchers. Only if the respondent report correspond- ed on at least two of the following information areas was the report considered recall: (1) role or name identification of the participants involved, (2) the place where the event occurred, (3) the action that took place, and (4) the outcome- of the event. Somewhat less stringent is Atkin's written in- struction to his survey interviewers: "PROBE: MAKE SURE THEY AREN'T FAKING." This was operationalized as requiring respond- ents to provide at least some specificity about an event or person they reported to have seen on the program—~e.g., saying that there was a story about Vietnam or President Ford without going into any details would not be considered recall. In Atkin's experiment with children, subjects only had to circle what they perceived was the correct answer of the three choices provided. While this method probably inflated the scores, it is doubtful that youngsters 8 years old would be 9 able to sufficiently verbalize what they saw and retained without any prompting to meet the criteria specified by others such as Booth. Stern's study provides a data base for the analysis of this interaction. Half of the news items presented were "re- called" when recall was defined as minimally involving respon- dent acknowledgment of item headlines provided by the inter- viewers. However, when defined as respondent ability to provide details to item headlines, recall rates dropped from 9.9 items recalled to 5.5. (3) Interaction between type of news event and recall. Are hard news, soft news and commentaries perceived as inter- changeable in value or do people differentially retain and recall these items? For his experimental stimulus, Atkin selected an "In the News" segment which focused on the strug- gle between then President Nixon and Congress over the White House tapes and transcripts--a political, "hard" news item. Booth's analysis also focused on hard news; at the study site, respondents were told that the study would exclude "all garden, sports and weather news" items. While Atkin and Gantz' survey data (1974) yielded almost identical partial correlations between a child's exposure to "In the News" programs and knowledge of political and "pepular" news, Stern found that recall rates ranged from 64% for stories about the weather to 34% for the commentaries offered by Eric Severaid and Harry Reasoner, with most national and international 10 news hovering at 50%. (4) Interaction between retention curves and recall. To what extent is the lack of recall a function of the amount of time between the exposure and recall periods? Booth made no attempt to control for this factor even though his respon- dents might have just read a newspaper on the way to the test site or not read/seen/heard the news for a number of hours. While Nordenstreng, Stern and Atkin interviewed respondents "immediately" after a news program, (1) most respondents were not reached as soon as the news program ended and (2) even for those who were reached within a short period of time, there was a minimum of 30 minutes--and 10 to 20 other news items-- between their viewing of the first news item and the telephone interviews. Stern's respondents were contacted up to 2 1/2 hours after the newscast. While Stern found no changes in recall rates over time (average rates of recall for each suc- ceeding half hour period were 51%, 50%, 48%, 51% and 50%), Atkin's survey data indicated that the amount of time between newscast and interview was a variable influencing recall: whereas those interviewed within one hour after the newscast recalled an average of 1.82 items, those interviewed between one and two hours after the program only were able to recall an average of 1.59 items. (5) Interaction between repeated exposure and recall. To what extent does prior and/or subsequent exposure to a news item influence one's ability to recall the item? As 11 stated earlier, children exposed to Atkin's experimental "In the News" segment twice fared better on the test items than those who saw the stimulus once. While most adults are unlikely to encounter such complete redundancy (unless recall was measured after the late evening newscasts), considerable overlap is possible. The Atkin, Booth, and Nordenstreng sur- veys made no mention of controlling for this. Stern did, and found those exposed to early evening newspapers scored mar- ginally higher on the recall items. (6) Interaction between attention and recall. To what {extent are the recall scores deflated because of respondent inability or unwillingness to pay close attention to the newscasts? The early evening news programs are often come peting for the viewer's attention with all of the distrac- tions of the home environment-~spouse, children, dinner and the paper. With children not in bed, the spouse interested in a report of the day's activities, and food being passed around the table, this researcher suspects that many are un- able to be as fully attentive to these news programs as they would like to be, or at least as attentive as they are to prime time programs when the paper has been read, food di- gested, the spouse satisfied with the day's report, and the kids either in bed or absorbed in their own activities. Four studies provide data related to this issue. All indicate a positive relationship between attentiveness to the newscast and number of news items recalled. 12 (a) In an unpublished experiment conducted by this re- searcher, subjects viewed a local 6 p.m. news broadcast either in a classroom or at home. Those who viewed the newscast in the controlled classroom environment re- called an average of 4.7 of the 10 items under consider- ation: home viewers averaged 2.8. While the number of subjects in each cell was small, the results were in the hypothesized direction. (b) When asked whether they were able to watch all, most, or just some of the stories on the national news program they viewed that evening, only 27% of Atkin's respon- dents reported that they were able to watch all of the stories; 40% said they only were able to watch some. The relationship between this Operationalization of attention and recall was positive. Those who watched "some" of the news stories recalled an average of 1.21 items; for those who watched "most" and "all" of the stories, the mean rates of recall were 1.91 and 2.31 respectively. (c) In Atkin's experiment, subjects were asked how much of the story at the end of the cartoon they watched. Children who reported low levels of attention to the story were significantly less knowledgeable about Nixon's transcripts than those who paid greater attention to the segment. (d) Finally, Stern looked at the differences in recall between those who watched the entire newscast without 13 disruptions, those who watched the entire newscast with some disruptions, and those who watched part of the pro- gram.with major disruptions. Whereas the former two groups were able to recall slightly under 60% of all the stories (using Stern's lenient criterion of recall), only one out of every three stories was recalled by those who reported major interruptions during the pro- gram. (However, those data are somewhat misleading in that the group which recalled only 36% of the stories aired, by definition, did not see all of the stories. Thus, their low recall rate appears to be an artifact of the Operationalization of the dependent variable.) (7) Interaction between reasons for reading/viewing/ hearing the news and recall. To what extent is this cognitive effect mediated by why one turns to the news? Atkin asked his respondents why they watched the national news programs and then divided his sample into those who stated that they watched for information or non-information—acquisition rea— sons. Those who watched for information-acquisition recalled more news items although the difference was not significant (mean recall rates were 1.78 and 1.64 respectively). How- ever, Berelson (1949) demonstrated that information-acquisi- tion is perceived as a socially desirable response and hence used by a number of respondents for whom the news serves other functions. Had Atkin's interviewers probed and tapped these less frequently mentioned reasons, differences between 14 the groups might have been more substantial. While Stern was not prepared to conclude that motives for watching the news influenced recall rates, he did find sizeable differences between those who watched the news to "keep informed" and those who watched for relaxation; the former recalled an average of 57% of the items while the latter recalled only 42%. Other researchers did not examine the relationship be- tween reasons for viewing and recall. However, they did dis- cuss the role that television news appears to serve for the peOple studied. Allen (1968) ascertained patterns of media and effects of the mass mediafor ghetto residents in Pittsburgh. He suggested that his respondents fared poorly on current af- fairs items despite their regular news viewing habits because they did not view the news for information acquisition; in- stead, they viewed the news because it was on. As one respon- dent related, "We just watch whatever they want to show us" (p. 526). Nordenstreng lamented that "for many Finns, fol— lowing the news is a mere ritual, a way of dividing up the daily rhythm. . . "(p. 7). (8) Lack of a theoretical perspective accounting for the results. Why is it that many people can't recall any news items? Why is it that some people recall more items than others? The research efforts just discussed provide us with a base of descriptive data. If the data are valid and gener- alizable, predictions to other samples and populations on an 15 aggregate level are possible. However, on an individual level, the data have much less predictive utility because no perspective has been offered to account for the variance in recall scores. While Nordenstreng and Allen offered post hoc analyses and Stern examined some potentially sig— nificant intervening variables, the research in this area seems to be empirically rather than theoretically generated. One could, for instance, (1) focus on demographic vari- ables and see if the predicted cognitive effects hold for certain subgroups within the population, (2) control situ- ational variables and determine if information is trans- mitted under ideal viewing conditions, (3) control for at— tention and ascertain differences in recall based on differential attentiveness, or (4) examine interest in the news and look at the recall rates for those "interested" and "not interested." In short, one could focus on demo- graphic, situational, exposure, and motivation variables in an attempt to account for the findings. Locator variables can predict and describe but in and of themselves, they cannot explain. Knowing that the edu- cated, for example, pick up more information might have some practical, policy implications but it does not provide theo- rists with any rationale as to why the information provided is 16 differentially recalled.8 Even with these predictors, we still would need to find out what it is about these groups (e.g., differential learning abilities) that makes them re- act in distinctly different patterns than others. Given the amount of activity in the home during the early evening hours, it seems plausible that viewers are too busy attending to other matters to come away with much infor- mation about the day's events. Thus, researchers might try to ascertain the number of activities competing with the pro- gram and then partial them out in subsequent correlational analyses. While this approach is reasonable, the Stern data indicate that this would be less than adequate as the primary explanation for the no effects finding. Gantz' unpublished data further provide support for this position; even when viewing the newscast under conditions unlikely to be matched in any environment outside of an experiment room, subjects were unable to provide the correct answers to over 50% of the questions. Attention is seen as another determinant of retention and recall. However, this researcher is still left wondering what are the more deeply rooted explanations and/or ante- cedent conditions which lead to the amount of attentiveness 8While Hazard [1962] found education to be a predictor of information gains from experimental television newscasts, Stern reported no significant differences in recall based on education. 17 reported. (e.g., Why is it that some are attentive to the news and others aren't?) When we turn to motivations, we are confronted with an antecedent of the exposure-effect relationship. Here, we have a predictor and explanation of the process. Consequent- ly, this researcher recommends an approach to media effects that emphasizes motivations. What follows is one such approach. THE USES AND GRATIFICATIONS APPROACH TO MEDIA EFFECTS9 One way of describing the uses and gratifications model of media effects is to view it in relation to two other per- spectives. On one hand, the hypodermic model of the media assumes an all-powerful media and a vulnerable, spongelike, absorbent audience. From this stance, there is only one step in the flow of information and influence--from the media to the user--with the resultant changes in the viewers con- sistent with the intentions of the source. The other position is summarized by Klapper (1960) and represented by Bauer's "obstinate audience" (Bauer, 1964). Here the effects of the media are seen as limited by an extremely active and protec- tive viewer who selectively exposes, perceives and retains 9For the purposes of this dissertation, uses are defined as reasons why one turns to a content area, a medium or the media (or, stated in another way, what one hopes to get from the content area . . .); gratifications or functions are seen as consequences of usage. 18 information consistent with his or her predispositions. In short, one approach posits that "content equals effect," the other that "audience intention equals effect." Falling in between these polar viewpoints (but toward the Klapper and Bauer position) is the uses and gratifications model; ef- fects are seen as a blend of what is on the media and what is brought to the media by the individual. Thus, the media are perceived as effective, although the type and amount of ef- fect is seen as varying across viewers in relation to rea— sons for their exposure. Figure1.lpresents a more complete picture of the perspective taken by this approach. Antecedent + Gratifi- + Patterns + Media effects: conditions cations of gratifications sought exposure obtained, other consequences Figure 1.1. A Uses and Gratifications Model of Media Utilization and Impact Whether the dependent variable/effect be recall, atti- tudes toward violence or sex role satisfaction, all involve some aspect of learning. The uses and gratifications ap- proach tackles the question "Under what conditions does one best learn?" and posits that one best learns when one actively seeks some particular information.10 Thus, underlying the 10This does not rule out incidental learning. For ex- ample, Stern found that those who turned to the news in order to relax still were able to recall (with aid) 41.9% of the items broadcast. The issue is not an "all or nothing" 19 uses and gratifications position is the motivational approach to learning. While there are a number of theories of learn- ing (e.g. the drive-reduction model which seems to fit this perspective well), it has been argued (e.g., Anderson [1959]) that all assume motivations to be an essential component in the learning process.11 As with any other corpus of research literature, the uses and gratifications approach (1) makes certain crucial assumptions about the process studied, (2) focuses on partic- ular aspects of it, (3) utilizes alternative methodologies, and (4) has data testing the validity of the assumptions and value of the approach. Assumptions (1) The audience is conceived of as active, with much mass media use goal-oriented. Whether usage is premeditated on the conscious level or reflective of a relatively uncon- scious planning process, researchersin this area View the aggiencemasdpgrposive_users of the media, turning to.a one. Rather, the question revolves around the amount of in— formation acquired. The uses and gratifications approach posits that those who turn to the media to learn ought to learn more than those seeking other gratifications. 11While other traditions in the mass media research area have not focused on the impact of motivations on knowl- edge, there have been both theoretical and empirical linkages (e.g., Greenberg, Brinton and Farr [1965], Fitzsimmons and Osburn [1969], Johnson [1973], and Genova [1974]) between interest and knowledge of public affairs. This researcher sees 1nterest and motivations as closely related. 20 ' particular medium or content area for satisfaction of certain needs or desires. (2) Media and program contributions to audience satis- factions are multifunctional. There is no single, specific function that any program or medium serves; needs filled and gratifications sought and obtained are dependent on the re- spondent. For example, Greenberg (1974) uncovered 7 factors emerging as reasons why children watch television: for learn- ing, as a habit, for arousal, for companionship, to relax, to forget, and to pass time. Blumler and McQuail (1970) found four clusters of reasons why respondents watched one particu- 1ar type of program--party election broadcasts: to help to strengthen party allegience, help in the voting decision, find out who will probably win the election, and to become involved in the excitment of the election races. Other assumptions about the process have been offered-- e.g., the mass media serve as a functional alternative for the satisfaction of needs (Rosengren and Windahl, 1972). However, only the two assumptions mentioned above are seen as immediately relevant to the question of recall; the uses and gratifications approach would have no predictive utility un- less viewers purposively turned to the news for the satisfac- tion of various needs. Focus As Figure 1.1 indicated (p. 18), this approach encom- passes antecedents as well as consequents of viewing. While 21 theorists such as Rosengren (1974) have discussed the rela- tionships among all of the components in this process, most of the research has started from, and emphasized, different stages. Thus, while some researchers (e.g., Katz and Foulkes [1962], McLeod, Ward and Tancill [1965-66], Blumler, Brown and McQuail [1970]) have focused on social origins of needs and related them to media use patterns, others (e.g., Herzog [1944], Lasswell [1948], Berelson [1949], Schramm, Lyle and Parker [1961], McQuail, Blumler and Brown [1972], Robinson [1972], Katz, Gurevitch and Haas [1973], and Greenberg [1974]) have looked at and developed typologies of content/media functions, or consequences of media usage. Methodology A third assumption made by some researchers in this area deals with the ability of individual audience members to grasp and transmit the reasons why they turn to the media. It is assumed that "people are sufficiently self-aware to be able to report their interests and motives in particular cases, or at least to recognize them when confronted with them in an intelligible and familiar verbal formation" (Katz, Blumler and Gurevitch, 1974, p. 22). For those who take this position, respondents are questioned directly about their perceived wants and the media or programs that best satisfy those needs. Greenberg's approach (1974) illustrates this method: respondents were given a list of reasons "that other 22 people gave us for watching TV":uui asked to mark down how much each of those reasons (originally generated by a similar sample of respondents) was like the respondent. Not every researcher in the area has been willing to make that assumption. On the grounds that sources of bias in the self-report might mitigate the validity of the lists gen: erated, Kline, Miller, and Morrison (1974)used indirectmeas- ~n£g§1in1§§33£33ifliflgln§§§“States. Instead of directly asking respondents what uses they made of the media, these researchers measured respondents' perceived information congruence with their peers about family planning and predicted that "persons in these different conditions of congruency or incongruency would tend to perceive messages in the mass media differently and to obtain different types of information therefrom" (p. 116).12 Thus, while this data collection approach would involve measures tapping media use patterns and the dependent variable (effect) under consideration, the researcher would have to infer reasons for media usage on the basis of other data gathered in the questionnaire schedule. Findings Some of the data gathered deals with confirmation of the assumptions made in this approach. For example, Peled and 12They also based their predictions on respondent bio- logical and chronological maturation; these were seen as indirect measures of need states. o 1m. «\N 23 Katz' conclusion (1974) that Israelis sought from the media relief from anxiety and BEES the media for participation in national grief supports the assumption that the media are used by an active, goal-oriented public. The same study also demonstrates that gratifications (both type and amount) were differentially distributed across Israelis who used the media during the Six Days War, thus providing evidence of the valid- ity of the second assumption. Other research in the area is more descriptive, providing empirically derived lists of motivations for use of a medium and functions the media serve. Given the validation of assumptions and development of typologies of media-related needs and functions, what is of concern now, from an empirical point of view, is the testing of the mode1--a;e_media_eff§gtsfimediatedlbyaaudiencenuseswof thelmedia?__The—avaiiab1erevidencewappears~to:supportwthis premise. For example, McLeod, Becker and Byrnes (1974) demon- strated that respondents who read political news in order to make voting decisions or keep abreast of campaign activities were less likely to have their public agenda coincide with the agenda set down by their newspaper than were those not simi- larly motivated. In that study, the gratifications sought from the media served to blunt media content effects. In ianother study, McLeod and Becker (1974) concluded that the ireasons why political materials were used (e.g., "to judge Twhat political leaders are like") and avoided ("because I'm N not interested in politics") accounted for more of the variance "ao- 24 in political effects such as campaign issue accuracy and interest than did exposure variables. Finally, Atkin and Heald (1975) found the correlations between exposure to polit- ical advertisements and knowledge of the candidates was stronger for those respondents who reported viewing the spot announcements for information than for those who viewed the ads because the ads were on or entertaining. In short, the uses and gratifications approach appears to be a viable paradigm for the examination of effects in that (1) it appears to meet its assumptions, and (2) its basic premise has some empirical support. USES AND GRATIFICATIONS AND THE NATIONAL NEWS When applied to news programming, the uses and gratifi- cations approach would posit that recall is a function of the gratifications sought from exposure to the newscast; those using the program for certain purposes will recall more news items than those viewing for others. Data by Berelson (1949), Cannell and Sharp (1958), Kimball (1959), Mindak and Hursh (1965), Schramm (1965), Stern (1971),Peled and Katz (1974) and Atkin (in progress) indicate that there are a variety of reasons why people use information content on the media. In examining the relation- ship between motivations for watching the news and news re- call, the researcher is confronted with the following issue: Should the focus be on individual reasons for news viewing or :2 gr oJYQI DIDU‘ . di '31- ~11 25 on groups of similar motivations? In the dual interest of parsimony and predictive utility, this researcher chose to move up a level of abstraction and focus on the dimensions underlying larger subsets of reasons why people watch tele- vision newscasts. Given this position, a second issue had to be faced: What set of clusters of motivations should be used in the predictions to be empirically tested? Schramm, Lyle and Parker (1961), Stephenson (1967), and Atkin (in progress) dichotomized media uses into fantasy or reality, work or play,.and information or non-information motivations. Given (1) the premise underlying the motiva- tional approach to learning, (2) the focus on information gain as the criterion variable, and (3) the_u§e~gf informa- etionMggntentflggfltheflmedia.for.recreation and diversion as Ewellaagginfggmgtion purposes, this researcher decided to divide the universe of viewer motivations into those relat- ing to information-acquisition and those relating to recrea- tion/diversion. With the former set of motivations, the user is seen as interested in the content for information storage purposes; with the latter, the user is seen as interested in the content only as it serves to pleasantly distract and refresh the user from his or her tasks at hand. Thus, the first cluster of reasons is akin to Atkin's "infor- mation" conceptualization/terminology. However, unlike Atkin, whose second cluster implies non-purposive viewing behaviors, the second cluster in this category scheme 26 acknowledges that non-information-acquisition motivations are equally valid reasons for viewing the news (if not equally predictive determinants of exposure). The dichotomy created does not rule out the coexistence of these two dimensions of motivations. It also does not negate the possibility of neither being an important influ- ence on one's viewing of the news--some viewing is haphazard and unmotivated (e.g., "we have confronted the image of the beery, house-slippered casual viewer of television with the notion of a more 'active' audience--knowing that both images are true," [Katz, Blumler, and Gurevitch, 1974, p. 301). Thus, we have four types of viewers as Figure 1.2 indicates. RECREATION/DIVERSION HI ’ LO INFORMATION- HI 1 the information/ the information ACQUISITION recreation seeker seeker LO I the recreation the casual T seeker viewer T I J Figure 1.2. Types of Viewers of National Newcasts Which type of viewer will recall the most news? Operat- ing under the principle that one learns best when one is motivated to learn, strength of information-acquisition moti- vations ought to be the best predictor of recall. Given this, the information and the information/recreation seekers will recall more than those seeking only recreation or 5v unlu LL 27 viewing with no particular information-acquisition or recrea- tion/diversion purpose in mind. Going a step further, the information seeker will recall more than the information/rec- reation seeker. This proposition is based on the belief that the former will be satisfied only if information is acquired, whereas the gratification of the latter's needs is not solely dependent on the information content of the newscast or the amount of news acquired. The recreation seeker and the casual viewer will recall more than non-viewers. One serendipitous outcome of their viewing is the "incidental learning" of some news items. How- ever, the creation seeker, viewing the program in order to ob- tain some gratifications, ought to be somewhat more attentive to the newscast than the casual viewer. Hence, the recreation seeker should fare better on recall tests. Four levels of viewer recall have been predicted. Figure 1.3 summarizes these predictions. RECREATION/DIVERSION HI L0 INFORMATION-ACQUISITION HI 2 1 L0 3 4 Figure 1.3. Rate of News Recall Based on Type and Strength of News-viewing Motivations* * 1 represents greatest recall The first six hypotheses, derived from the perspective just offered, focus on levels of news recall. Hypothesis 1 deals with the relationship between exposure to the newscast nib: U IAl-'a :v‘ an 28 and news recall. Hypotheses 2a through 2e center on the interplay between strength and type of gratifications sought and news recall. 1. H2a: 2b: 2c: 2d: 2e: Newscast viewers will recall more news items than non-viewers. The greater the strength of information- acquisition motivations for viewing the news, the greater the number of news items recalled. The greater the strength of recreation/ diversion motivations for viewing the news, the greater the number of news items recalled. Strength of information-acquisition motiva- tions for viewing national newscasts is a better predictor/will account for more vari- ance in news recall than strength of recreation/diversion motivations. The greater the dominance of information- acquisition motivations for viewing the news, the greater the number of news items recalled. Viewers motivated by information-acquisition and/or recreation/diversion motivations will recall more news items than viewers not motivated by either dimension of motivations. In Hypothesis 2d, the term dominance is equated with exclusivity; the greater the dominance of information-acqui- sition motivations for viewing the news, the greater the extent to which an individual turns to the news exclusively because of those motivations. This is in contrast with strength, a term focusing on importance without implying ex- clusivity. In addition to testing the relationship between gratifi— cations sought and news recall, the research conducted 29 provided a testing ground for empirical examinations of (l) the interrelationships among the other elements in the uses and gratifications model, and (2) the validity of the direct assessment of motivations. The sequential ordering of the remaining hypotheses is based on the sequence of relationships suggested by the model. Thus, we turn first to the interdependence on antecedent conditions and gratifi- cations sought from exposure to national newscasts. Gratifications sought from the news are viewed as re- flective of, and dependent on, environmental forces impinging on the individual as well as the individual's cognitive make- up and patterns of news consumption. Illustrative of these influences are the individual's (1) communication environment (e.g., amount of interpersonal discussions about news events), (2) perceived level of knowledge vis-a-vis friends and col- leagues about national and world news events, and (3) depend- ence on television newscasts for information about national and world events. While there are undoubtedly a host of other antecedents, these were selected in that they can also function as indirect measures of internal need states.13 13Given the question about the validity and utility of the direct measurement of respondent motivations, an examin- ation of the relationship between these antecedents and re- spondent motivations serves two functions. First, measurement of the correlation between these two sets of variables can be viewed as a test of the construct validity of motivations as- sessed using direct measurement techniques. If the correla- tions were high, then one is more certain of the validity of the direct measurement approach. Second, the measures can be percei be vie If an iiscu: senal EIQH f‘alf Pitt Mac the 30 Gratifications are conceptualized as satisfiers of needs; when pe0ple turn to the media seeking particular gratifications, they are searching for fulfillment of those perceived need states. Each of these three antecedents can be viewed in relation to the perceived needs of an individual. If an individual's communication environment includes regular discussion of news events or in some other way demands per- sonal knowledge about the news, it is predicted that the individual will perceive a need for information about the news and hence, when turning to the news, seek the acquisition of information. Similarly, those who perceive themselves as uninformed when contrasted with friends or colleagues ought to be more interested in the content of the newscast than those who perceive themselves as (relatively) informed. Finally, those who get most or all of their news about the nation and the world from television ought to turn to the national newscasts because of strong information-acquisition needs. Those making more extensive use of other news sources ought to be less motivated by the need to acquire information from televised news-~a greater proportion of those needs are fulfilled elsewhere. pitted against each other in a multiple regression equation predicting recall. Here, if the initial correlations are high, this test should suggest which approach is more useful in predicting media effects. If the correlations were low, the results of the regression equation should also point to the more valid indicator of the motivation construct. 31 In all three cases, it is predicted that antecedents affect internal need states and the gratifications sought from this particular program/content area. The following hypotheses are offered for testing the suggested positive relationship between strength of perceived information needs and strength of information-acquisition motivations: H3a: The greater the frequency of interpersonal discussions about national and international news, the greater the strength of informa- tion-acquisition motivations for watching the national news. :The less the perceived knowledge vis-a-vis friends and colleagues about national and world news, the greater the strength of in- formation-acquisition motivations for watch- ing the national news. 3b: H3c: The greater the dependence on televised news for information about the nation and the world, the greater the strength of informa- tion-acquisition motivations for viewing the national news. The next group of hypotheses focuses on the relation- ship between gratifications sought from the national news and the frequency and quality of exposure to these newscasts. We will examine frequency of exposure first. The crucial assumption underlying the uses and grati- fications model is that continued exposure to a particular medium/content area is a deliberate process; it represents non—random behaviors based on personal needs that are being fulfilled. "Learning theory's fundamental law of effect [posits] that repetition does not stamp in a response unless there is reinforcement; without reinforcement, repeated m ea 6. CE 32 exposure would have the Opposite effect of extinguishing the habit" (McGuire, 1974, pp. 168-9). Extending this position suggests that strength of purposive motivations is directly related to frequency of viewing.14 Quality of exposure can be divided into two components: (1) attentiveness to the newscast, and (2) amount of distrac- tions from viewing the newscast. For these two quality of exposure components, information-acquisition and recreation/ diversion functions are not expected to have equal impact. Instead, it is anticipated that those watching the news for information-acquisition purposes (1) will be more attentive to the newscast, and (2) be less likely to succumb to the numerous distractions confronting the viewer during this early evening- and often supper-hour. The rationale for this prediction is similar to the one offered for the recall hypotheses. Those who view the news for recreation/diver- sknlfunctions can have those needs fulfilled without paying careful attention to every news item, reporter, or newsmaker. Further, other objects, peOple, and activities surrounding the viewer offer competing (and perhaps less demanding) vehicles for similar gratifications. Given this, the casual 14The term "purposive" was purposely selected; while recreation-diversion functions are conceptually distinct from information-acquisition functions, they both represent intentions, or gratifications sought prior to exposure. When held constant qualitatively, the prediction is that both categories of reasons will lead to equal frequencies of exposure. 33 viewer, the recreation-seeker, and to some extent, the information/recreation seeker are likely to stray from the news broadcast. On the other hand, many news items are complex and interrelated, requiring a substantial amount of concentration on behalf of the viewer. Given the single important motivation of the information-seeker, it is assumed that (s)he is compelled to be more attentive to the news in order to satisfy this dominant motivation. Moreover, there are no equally attractive alternatives to distract this viewer during the newscast--at best, the day's news- paper reports about the morning news events. Stated as hypotheses, this researcher posits the following relationships: H4: The stronger the purposive motivations for v1eW1ng the nat1onal news, the more frequent the viewing of the national news. HSa: The greater the dominance of information- acquis1tion reasons for v1ew1ng the news, the greater the attentiveness to the newscast. H The greater the dominance of information- acquisition reasons for viewing the news, the fewer the number of distractions from the news. 5b: The final hypothesis to be tested relates gratifications sought to a behavioral effect of the media, the stimulation of information-seeking. While information-seeking is often thought of as a determinant of media news exposure (e.g., Atkin [1972, 1973]) it also can be seen as a consequence of such exposure; news viewing can stimulate interest in addi- tional information about an item aired on the news. While 34 all news viewers can be so stimulated, it is hypothesized that those who are primarily motivated to watch the news for information-acquisition purposes will be most likely to use the newscast as a springboard in the acquisition of additional knowledge. Thus: H6: The greater the dominance of information- acquisition mot1vat1ons for watching the news, the more frequent the rate of news- cast stimulated information-seeking be- haviors. SUMMARY Data from a small series of studies tapping the recall of television news indicates that television newscasts are relatively unsuccessful in imparting significant amounts of information to the public. These results appear to be con- sistent with the "limited effects" model of the mass media. However, it was argued that (l) methodological differences across the studies made one hesitant to generalize from the findings, and (2) no theoretical perspective had been offered to account for either the mean rate of recall or its vari- ance. The uses and gratifications approach to media effects was introduced, its position being that media effects are modified by viewer motivations for exposure. This approach, demonstrated as meeting its assumptions and having predic- tive utility, was suggested as a fruitful method of account- ing for the rates of recall ascertained. Finally, hypotheses were offered testing the utility of this paradigm for this A 9 km» 35 particular content area. The relationships in the model to be investigated are presented in Figure 1.4. 36 m3oc anc0wumcuoucw can Hmcoflumc usonm mcofimmsomwo mo wocmsooum u flax mosmmoaaoo can mocoflum mH>IMImH> mao>oa omooa3ocx om>flmouom u oax pauos one new coflumc map usoom mzms How coflmw>oamu so mocoocomoo u mx mcofium>wuoe Acoflmuo>flo\coflummuoou pom cofluflmwstMIcoHumEHOMCHV o>flmomusm mo numcmuum u mx mcowum>wuoe cofluflmflooUMIcofluoEuomca mo mocmcwEoo u hx mcoHum>fluoE cowuwmfisoUMIcoHumEu0mcH mo numcouum n ox mcoflum>fluoe sonHo>flo\coHumonoon mo numcmuum u mx ousmomxm mo mocosooum u «x Amcowuomnumwo ocm mmocm>wucmupmv onsmomxm mo muHHmso u mx mcwxommIGOAHmEHOMGA n mx ooummwumo>cH Hamoou m3o: u x on on mmflnmcoHumamm omNflmmnuomwm paw mmaomaum> .v.a madman mx x Rx N . X r») lle H T x T. x \$\ T.» m CHAPTER II METHODOLOGY This chapter will focus on the methodology used in the study, beginning with a rationale for the multiple data col- lection approach taken and then proceeding with a description of the instrumentation and administration of each of the sur- veys conducted. Subsequent to that, we will discuss the inter- viewers used in the study. RATIONALE Motivations are the focal point of the uses and gratifi- cations paradigm. However, while this concept is common to theoretical and empirical treatises in this area, there is a schism in the methodology employed and designs utilized to measure and relate it to other variables. This split is based on the evaluation of respondent abilities to accurately as- sess their own internal motivation states. Researchers un- willing to make this assumption use indirect measures of viewer/respondent motivations; those willing to assume such capabilities utilize direct measures. For those who assume that viewers can assess their own motives, a second critical decision must be made. Here, the 37 38 issue revolves around how the list of motivations should be generated. There are three options available. The researcher can (1) generate the motivations him/herself, (2) rely on re- spondents to generate the motivations, or (3) construct a list of motivations based on self and respondent contributions. Those choosing the first route only need one stage of data collection to examine the relationships they're interested in. However, those relying on self-generated lists of moti- vations face two risks. The first involves having a list that does not include some 3 number of motivations which lead to respondent exposure patterns. The second vulnerable point in this approach rests in the researcher's (in)ability to couch the motivations he or she generatesixllanguage compatible with respondent linguistic codes and patterns.. Those who pursue either of the remaining options are forced to engage in at least two stages of data collection-- the first to generate the reasons and the second to incorpo- rate them in the testing instrument. Researchers dependent on respondent generated motivations do not have to be con- cerned with the wording of the motivation items. However, because the task demanded of the respondents is a difficult one (e.g., "We'd like you to think for a minute and then tell us what are the reasons why you watch these national news programs."), researchers taking this approach run the risk of ending up with a list that is incomplete. Option 3 re- quires the most amount of work. Here, the researcher not only 39 contacts viewers and asks them in both open-and close-ended fashion why they expose themselves to a particular medium or program but also empirically assessesvdijxa second sample, in close-ended fashion, the applicability of the combined re- searcher and respondent generated list of motivations. While this approach requires an additional amount of researcher time and energies, it minimizes the risks of an incomplete and/or unrecognizable (from the respondent's perspective) set of motivations. The design and procedures used in this study are based on the supposition that viewers can deal with the reasons why they, in this case, watch the national news. It is antici- pated that respondents will have some difficulty verbalizing lists of motivations and will tend to state the most obvious and socially desirable "for information" motivation. As such, the final testing instrument contains a list of motivations that were researcher and respondent generated in the first wave of data collection and then assessed in the second wave by a different sample of respondents. Wave 1 The first wave of data collection served to (l) deve10p a comprehensive list of reasons why people watch the early evening national news, and (2) check on the adequacy of the test instrument. (See Appendix A for a copy of the instru- ment used in each wave of data collection.) 40 Because items on this questionnaire did not vary from day to day, interviewers were given large stacks of surveys, long lists of telephone numbers, and told that they could call respondents from their own homes, dormitory rooms, or offices in this department. None of the interviewers opted to conduct their interviews in department offices. Interviewers were instructed to interview respondents who were at least 18 years old; even those who reported that they never watched the national news were asked a few ques— tions. This researcher was concerned with attaining as close to a 50:50 male-female respondent ratio as possible. Assum- ing that more females would answer the telephone than males, the following directions were given to all interviewers: Ask to speak to (l) the man, or (2) the woman of the house. Do this alternatively. However, should you get four women in a row, ask for four men in a row after that. When the desired interviewee was not available, the person who answered the telephone was requested to serve as inter- viewee and made to feel that his or her answers were just as important to us as those of the person we couldn't reach. Finally, interviewers were told to make at least three at- tempts to reach each number. Interviews were conducted on weeknights between 7 and 10 p.m., May 15-27, 1975. A total of 376 numbers were sel- ected from the 1975 Lansing Area Telephone Directory.1 lFour systematic probability samples were drawn from the 1975 Lansing Area Telephone Directory, one for each of the “so . I Isis Au v 41 Two hundred interviews (53%) were completed. There was no response for 88 numbers (23%). Additionally, 17 members (5%) were disconnected or business establishments. Interviewers encountered either insurmountable language problems or no adequate respondents available with 13 numbers (3%). Fifty- eight people (15%) refused to be interviewed. Interviewers reported that they were unable to make callbacks on approx- imately 20% of the numbers they were given--they were still calling untried phone numbers on the last night of data col- lection. This is seen as a reasonable explanation for the relatively low completion rate recorded. Respondents were predominantly female (61.4%), educated (64.7% with at least some college education), and young (60.1% younger than 40). (Appendix B supplies a more detailed demo- graphic description of the respondents in each wave of data collection.) Finally, a total of 32 respondents (16%) indi- cated that they never watched the national news; these pe0p1e were not asked any questions (e.g., motivations) that related to viewing these newscasts. Motivations for the researcher-generated list were de- rived from research in related areas (e.g., Berelson [1949] "What 'Missing' the Newspaper Means") and discussions with colleagues and friends centering on the reasons why they four waves of data collection. The size of each sample selected was determined by the desired number of completions for that wave. It was possible for a telephone number to be selected for use in more than one wave of data collection. Watched the news. Final selection of the items was based on this researcher's perception of their utility in this in- vestigation--e.g., whether they would be regarded as an im- portant factor influencing exposure to the news by at least 10% of the sample. as related to information—acquisition. Of the 18 reasons selected,7 were seen The remaining 11 were conceived of as measures of recreation/diversion motiva- tions. Figure 2.1 lists these 18 motivations according to the factors this researcher predicted they would be compon- ents of. Infometion—Acquisitim thivations tolm£p143widievau3 hicmher comnzies botmdprmaphmiahami toluwe4smmmhhx;inbuxstnxgto taDcabmnzwiulnyzhflemxsor :fimfily tolqnpig)wiU1poLuficiLevens inwidithelkuest eazmndcrmws tn:&xahaw1?lllxeafflxnedlnrtMe dayfisevafis thecxmnenhnfiesafi:theemd<fifthe pnxnamlrflr>me1ntbmshmxiwhatfis gohxgon FhfimeiLl. R2cnxuiomfifixersnxithiwnjons flarekntafunraluudckw IIUke1x>saatheshuenafifing iifingsthatrmppamtozxmpha baaneIEhawanoflfingeflse1x>do kecammacxherlxxmdezhithelxxse auexwunhhxgit ‘ tseamxalienymzseehxythnxfisthat Iwwelummenedtxflby so.Iwifl1thelkmest itksenfinidhfing b grmws became flmaTvas<31amdthe 1x>get1nn£2infimmethwlabmn: rmms:flfllomaianoflmn'pnxnem an event I heard about earlier someone in the house just watched :Hfls acmfickamtleasyVEw'to getinfimmed tolm£p14>wiu1cmrkefl>upvdthupme11evauxsin (fiber<:MIN1ies 3 7 44 44 to help ne plan ahead 23 28 35 12 haaeeunane'flum.ewaythhx; in'UuaworkiisgnetQ( mudh the same 31 36 26 6 list. Reactions were similar to those recorded in wave 1; information-acquisition items were evaluated as important, recreation and diversion motives as relatively unimportant. This pattern was discernible in the respondent-generated items as well as in those items develOped by the researcher. Those who watched that evening's newscast (n=56, 26.8% of the entire sample) received a double dose of the motiva- tion items; immediately after providing an answer to each motive, these respondents were asked, "And how important was that reason for you when you watched the news tonight?" As can be imagined, the task of asking or answering each 54 motivation twice was by no means an easy one. Motivations for viewing the news on any one particular evening did not appear to dramatically differ from the rea- sons generally motivating respondents to engage in this media behavior. As Table 2.5 indicates, the correlations of moti- vations with themselves when assessed on an in general and that evening basis are extremely high. The magnitude of the relationship might raise some doubts about the validity of the responses provided--e.g., perhaps respondents failed to grasp the distinction between why they usually watched the news and why they watched the news that evening. Anticipating this possibility, interviewers were instructed to repeat and/ or clarify instructions to those who gave identical impor- tance scores to the in general and tonight portions of the first few motivations. Interviewers indicated that respon- dents were aware of the distinction; when asked, a number of respondents mentioned that their answers were identical be- cause they watched the news that evening for the same reason(s) they usually watched the news. Given these findings, this researcher's concern about assessing atypical motivation states was considerably diminished. As such, it was decided that the final instrument would assess the gratifications sought from that evening's newscast. 55 Table 2. 5. Correlation between the Measurement of Motivation in an In General and Tonight Basis Correlation Reason Coefficient to have something to talk about with my friends or family .76 because it's a habit .81 because the conmentaries at the end of the program help me understand what's going on .92 because I enjoy seeing things that have happened today .84 to see l'nw I'll be affected by the day's events .83 to keep up with political events in our country .71 because when the newscasters talk, it's like listening to a friend .92 it's my only source of news for the day .86 it's nore informative than the local papers or stations . 98 finding out what's happening adds sate excitment to my life .90 because my friends watch .98 to keep up with the latest breaking news .90 it's something to listen to while I eat or do other things around the house . .87 to get more information about an event I heard about earlier .66 because I like to watch television and there's nothing else on .82 to keep up with the latest eoonanic news .94 it's entertaining .95 so I can forget about my problems for awhile .99 it's a quick and easy way to get informed .95 because I have nothing else to do .92 to keep up with our country's relations with other countries .94 to relax after a hard day .90 I like to see interesting things that happen to people .80 because other people in the house are watching .85 because the 'IV was on and the news followed another program saneone in the house just watched .61 56 Tabk22.5 kpntNL) I feel a little better knowing others are even.worse off than me .99 to keep up with events in other countries . 86 to help me plan ahead .96 to assure me that everything in the world is pretty mudh thesime .94 Selection of Motivations for the Final Test Instrument - Cluster analyses were performed on the researcher-generated motivations measured in wave 1 and the in general assessment of motivations measured in wave 2. (Similar analyses were not performed on the respondent-generated motivations in wave 1 and the tonight assessment of motivations in wave 2; there were not enough responses/respondents in either situa— tion to make the procedure meaningful.)g The cluster analysis routine employed in this study was succinctly described by Roloff (1975): l. A principal component's factor analysis is done using each variable's largest correlation as its communality and Kaiser's criterion of eigenvalue being greater than 1.00 for determining the number of factors. 2. A varimax factor analysis is done and the items reordered on each factor by their highest factor loading on all factors and within each factor in descending order by factor loading. 3. A correlation matrix is printed using as clusters the variables with their highest factor loadings on a given factor. 4. The correlations are examined for inter- correlations among cluster items and cluster true scores (highest correlation corrected for attenuation) and correlations between cluster items and other cluster true scores (pp. 43-44). 57 Two factors emerged from the varimax factor solutions of the wave 1 data, accounting for 29% of the variance. (See Table 2.6) The standard score coefficient alphas were high (.75 and .71). On the basis of the factor loadings, the first factor appeared to center around recreational and diversionary gratifications associated with the news. The second factor clearly related to information-acquisition motivations. This two factor information-acquisition recreation/diversion solution was as anticipated. Three factors emerged from the varimax factor solutions of the wave 2 data, accounting for 32% of the variance. (See Table 2.7) The standard score coefficient alphas were high (.73, .80, .77). The second factor clearly dealt with the acquisition of information. Given the factor solution of the wave 1 data, this researcher was surprised to find two additional factors. However, it appears that instead of one factor encompassing both recreation and diversion motivations, two factors emerged, one (factor 1) primarily dealing with recreation motives, the other (factor 3) embracing diversion motivations. The final procedure in a cluster analysis involves the reduction of the clusters to those making the most empirical, theoretic, and intuitive sense. There are no formal rules for the researcher to follow when finalizing the clusters. Final clusters for the data in wave 1 and for the data in wave 2 were determined on the basis of researcher judgment 58 Table 2 .6 . Varimax Factors for Watching the News: Wave 1* Factor 1 Factor 2 Recreation/ Information Item Diversion Acquisition so I can forget about my problerrs for awhile .68** .16 because when the newscasters talk, it's like listemn' g to a friend .54** .29 became I like to watch television and there's nothing else on .53** -.29 I feel a little better knowm' 9 that others are even worse off than Ire .53* * -.24 because my friends watch .51* * .06 finding out mat's happening adds sone excitamt to try life .48* * .17 I like to see interesting tth' gs that happm . to peOple .46* * .24 to help ne plan ahead .45* * .36 became I have nothing else to do .41* * -.23 to relax after a hard day .37* * .25 because other people in the house are watching it .23* * .10 to keep up with the latest economic news .02 .65** to keep up with events in other countries -.09 .57** to keep up with political events in our country -.04 .52** to see how I'll be affected by the day's events .28 .52** to have sonething to talk about with my friends or family .18 .48** the connentaries at the end of the program help ne understand what's going on .33 .39** became I enjoy seeing things that have happened today .27 .34** PrOportion of Variance .16 .13 Standard Coefficient Alpha .75 .71 * Based m respaxses to the researcher-generated list of activations ** Highest facmr loading 59 Table 2.7. Varitrax Factors for Watching the News: Wave 2* Factor 1 Factor 2 Factor 3 Information Item Recreation Acqui sition Diversion finding out what's happening adds sone excitement to my life .62** .08 .19 because when the newscasters talk, it's like listening to a friend .62** .11 -.01 it's my only source of news for the day .51** -.15 .01 I like to see interesting things happen to people .49** .22 .14 because the camentaries at the end of the program help me understand what's going on .47** .18 .05 to relax after a hard day .47** -.05 .15 I feel a little better knowing others are worse off than me .44** .07 .30 to assure me that everything in the world is pretty much the same .44** .03 .28 to have sanething to talk about with friends or family .41** .37 .21 it's a quick and easy my to get infonred .40** .18 -.02 because I enjoy seeing things that have happened today .38** .20 -.11 to see how I'll be affected by the day's events .37** .34 .05 it's nore informative than the local papers or stations .34** .09 -.16 it's entertaining .33** -.02 .10 because it's a habit .31** .08 .25 tokeepupwith events inother countries . 01 . 77** - . 14 to keep up with our country's relations with other countries .11 .68** -.16 to keep up with political events in our country ' -.ll .61** -.20 to keep up with the latest economic news .12 .55** 0 to keep up with the latest breaking news .25 .48** -.21 to help me plan ahead .28 .39** .24 to get nore infonnation about an event I heard about earlier .02 .26** .02 because I have nothing else to do .04 -.27 .66** because the 'IV was on and the news followed another program someone in the house just watched -.02 -.12 .64** 60 Table 2.7 (cont'd.) beamseIIliketx>wanxTVamd there's nothing else on .21 -.12 .61** bemusecfihergxophain'Uxahomea are watching -. l4 . 06 . 56** soitcen:fingetatoutrmrpniflems for awhile .31 —.13 .52** it$ssamfiifing'u3lisUaltowflfile Iewmupvfith'dxalanefi:bnafldng IEMS togx¢Lmonainfinmetflxxabmmzan event I heard about earlier Phonfiuionbtmiwmjons tolmnm:emmthKJtoizflkaflxmtvdth my friends or family bexnseIEenyy'eaflngifldngsthat havelwppaeflmuxhw tr»eaahow2fllllxaaffixiedlnzthe (Eye'seammts :Hfls acnfickemmlewazwaytx>be infinmed itfismomainfimmetiwathanthekaal jgmxmscnfsumjons itwsenUniahfing beane:Hflsiatmbit Dhmushxmefiyatkms bexmBeImrfrhxob‘mHCh was a component in the final recreation/diversion cluster in wave 1 and the diversion cluster in wave 2, vary very much on the basis of and (5) did not method of assessment (the cor- relation between the in general and that evening assessments was .92). 63 Table 2.9. Final Composition of the Clusters for Waves land2 wave 1 wave 2 InfinmatflxrAcnfisithlMmjvadmms ‘u>keq>upiflhh‘flxalau§m ecmxmdcxxme bolmep14>wifl1evefis hncmher cmnnzies tolex$>upwd1thduxicaleammts inmyInie bexueeIthawanoflfingeflse1x>do InformationrAcquisiticn.Motivations tolex¥>upvdth‘3ualanefizecmxmdc rmws tolmep1q>wiU1€wemusincfiher countries tolexm»qpvdthlxflitnxfl.eweus hiourcpuuxy tolmepthWiulourcomnzyHSre- lations with other countries Ebenenjonltfiivatkme beomxxethecxmnenUBdesafl2themetroenazmd whatwsgohxjon lxxeueawhaithermweummenstang it's like listening to a friend jfindnxyoutvmatwshqxenhxgadds sxmeeamiflamnttx>mylife it's Hy only source of news fOr the day tozuflaxanieraihaniéhy I lfleatosxx:inanxstnxgthnxfi; thatrmppeItogxnpka I fixfl.aifiithatetUnrkmwdngtiet (then;eue:ema1woneacif‘Ufiu1me ‘u)assunane flmn:eveqnidng:h1the wonuiisgnetq{nudnthesfime Dhmmshmiubtrwnjons bexueeIIhawanoufingeflseix>do lxmamx:flmaTvaB<11amithermms fblhwed(anthergnognmnsomxme in‘Uxahomaajustanxhed rename:Ilikeix>wau31tekadshx1 and there's nothing else on 64 Table 2.9 (cont'd.) tecamxeodxu'paxfle bathe homxaanawaUflfing soiIcan2finpetaflxmmrmr Lnobkms:flxredfile it's sonething to listen to while I eat or do other things aromxithelxmse Figure 2.3 lists the items that were selected for inclusion in the final instrument. 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OONIo mh.mm 0N.mm I E = = : 00mlo MH . mHH mm . ¢NH I 0mm mum3mH> mm meow oovlo mm.mm 5.0.th I OMcH OHIO SUN mmé OHIO mm.N :omNo OHIO 3.34 HEN HMOwHuDH. OONIo mmdm mm.mMH OONIo mH.mm mm.mMH QONIo mmHv NdeH 5m NHIo Nv.m mm.m NHIo Hv.m >06 NHIo Ne.m mm.m MHNUDH. .30.."qu Afibcoov H.m anmB 87 mung 3. 48ch chHugHuQ: coHuHmfiaooISHuQD0mcH mo 828p u 855.er women." mcoflmewflg m>HmomH5m n #955 $5 cowmumfiqsgmmuomu u com x85 BananIEUnfiomfi u 85 8.383 §H§cmo§cux§§§u§g x85 manganese @388 u fin x85 mconmcomHo new: no baseman u x38. 7.03903 H.m mHQmB 88 The third set of comparisons revolved around how in- formed respondents perceived themselves to be about national and world events. Viewers perceived themselves as usually more informed than non-viewers. When asked how informed they perceived themselves to be about national and inter- national events, viewers averaged 73.5 (100 equals fully informed); non-viewers averaged 59.2. Additionally, viewers perceived themselves as slightly more informed about national and world news than their friends or colleagues. Where zero equals much less informed and 100 equals much more informed, viewers averaged 68.9 vis a vis their friends and 68.5 vis a vis their colleagues. Non-viewers averaged 64.4 when compared with friends and 64.0 when compared with colleagues. Finally, viewers perceived themselves as more informed about that day's national and international news; whereas viewers averaged 63.9 (100 equals fully informed), non-viewers averaged only 49.7. Hypothesis 1 tests the accuracy of this last perception. Hypothesis 1 Newscast viewers will recall more news items than non-viewers. The early evening national newscast is not the only source providing information about the day's national and international events; regularly scheduled newscasts and Special bulletins on radio and television, interpersonal sources, and to some extent newspapers diffuse the day's 89 news to the public. As such, even non-viewers were expected to recall seeing or hearing about a few of the items on each evening's news recall test. Viewers recalled an average of 6.280 of the 10 news items selected for each day's news recall segment of the test instrument. Non-viewers were able to recall 2.641 news items. (See Table 3.2) The difference between viewer and non-viewer recall scores was statistically significant (t=15.60, p<.01). Viewers reported having been previously exposfied to 1.358 news items that they recalled seeing or hearing on the newscast. (For viewers, the correlation be- tween prior exposure and number of items recalled was .2679, p<.01). Even when subtracting this figure from the total number of items recalled, viewers recalled an average of 4.921 news items from the newscast.l 1No formal predictions were offered about the rela- tionship between viewer demographic attributes and the number of news items recalled. However, this researcher anticipated that males and the more educated would recall more than their counterparts, thus potentially confounding the rela- tionship between reasons for viewing the news and number of news items recalled. Recall scores were not significantly different on the basis of education. (Men did recall signifi- cantly more news items than women. Men recalled an average of 6.606 news items; women recalled an average of 5.976 [t=2.06, t<.05].) However, differences in recall on the basis of sex of the respondent did not meaningfully alter the data assessed in the examination of the hypotheses in this study. This researcher did not anticipate significant differences in recall based on respondent age or race and they did not exist in the data. 90 Table 3.2. Comparison between Viewers and Non—Viewers; Number of News Items Recalled Non-Viewers Viewers Type of Recall (n=221) (n=243) Unaided recall a 1.246 Aided with details provided by the respondent 0.184 1.742 Aided without details provided by the respondent 2.456 3.292 Total number of items recalled 2.641 6.280* anot assessed * t=15.60, p<.01 (one-tailed) Several additional points about the recall scores are worthy of notation. (1) Of the 6.280 items viewers recalled, only 1.246 (2) items were recalled in the unaided recall situ- ation. This is consistent with the data provided by Stern (1971); without aid, his respondents recalled an average of 1.2 news items. Viewers were able to provide significantly more additional accurate details about news stories whose headlines were provided to them than non- viewers (t=ll.12, p<.01). Viewers were able to provide additional details for 20% of the news stories they were originally unable to recollect without aid. For non-viewers, the figure was less than 2%. (3) (4) 91 In the aided recall without additional details provided situation, viewers recalled signifi- cantly more items than non-viewers (t=4.55; p<.01). Thus, while non-viewers were only able to recall 31% of the news items available in this type of recall situation (those items that they did not already recall), viewers were able to recall 47% of those items available. Time of interview did not appear to influence re- call; recall rates for viewers hovered around 60% throughout each evening's 1 3/4 hours inter- viewing sessions. (See Table 3.3) However, there was more variance in recall rates across day of interview. (See Table 3.4) Table 3.3 Viewer Number of Items Recalled by Time of Intervrew i Number of Items Recalled Time (maximum possible = 10) 7:15-7:30 (n=13) 6.2 7:30-8:00 (n=43) 6.3 8:00-8:30 (n=56) 5.9 8:30-9:00 (n=7l) 6.3 9:00-9:30 (n=57) 6.6 92 Table 3.4. Viewer Number of Items Recalled by Day of Interview X Number of Items Recalled Day Number (maximum possible = 10) l (n=25) 6.68 2 (n=26 6.62 3 (n=29) 6.31 4 (n=27) 7.50 5 (n=29) 5.79 6 (n=44) 5.84 7 (n=36) 5.81 8 (n=26) 6.24 Hypothesis 2a The greater the strength of information- acquisition motivations for viewing the news, the greater the number of news items recalled. Stated simply, this hypothesis predicts that the more one turns to the news for information, the more information he or she will retain from the newscast. The Pearson product-moment correlation coefficient between strength of information-acquisition motivations and number of news items recalled was .1117 (p<.05). Informa- tion-acquisition and recreation/diversion motivation indices were related to each other (.2194, p<.01). When recreation/ diversion motivations were controlled, the first order par- tial correlation between information—acquisition motivations and number of items recalled was .1563 (p<.01). 93 In addition to the correlational measures just pro- vided, a t-test was used to examine differences in recall scores based on a median split on the independent variable (median=287.8). (See Figure 3.1) Group 1 HI i information-acquisition motivation score = 352.7 Information- (n=1l9) Acquisition Motivations Group 2_ L0 X information-acquisition motivation score = 202.0 (n=ll6) Figure 3.1 Median Split on Information- Acquisition Motivations Those falling above the median recalled an average of 6.487 news items. Those below the median averaged 6.096. The differences in scores was not statistically significant (t=l.29). The t-test for differences in recall scores based on the median split was seen as a conservative assessment of the relationship being tested. The correlation examination appeared to provide a better (and more liberal) indication of the strength of the relationship tested. Given the sta- tistical significance of the correlation and the direction of the recall rates based on the median split, this hy- pothesis appears to be supported. 94 Hypothesis 2b The greater the strength of recreation/ diversion motivations for viewing the news, the greater the number of news items recalled. Recreation/diversion motivations were not expected to be as strongly related to recall as information-acquisition motivations (see Hypothesis 2c). Nonetheless, this re- searcher expected that the more one turned to the news for recreation or diversionary purposes, the more information he or she would retain from the newscast. The Pearson product-moment correlation coefficient be— tween strength of recreation/diversion motivations and re- call was -.l749 (p<.01). When information-acquisition motivations were controlled, the first order partial cor- relation between strength of recreation/diversion motivations and number of news items recalled was -.2057 (p<.01). Thus, while the relationship was statistically significant, it was in the direction opposite to that predicted. A median split on the independent variable (median = 101.1) provided another view of the unanticipated negative relationship. (See Figure 3.2) Those falling above the median average 5.982 news items. Those falling below the median averaged 6.587. The difference in scores was sta- tistically significant (t=2.00, p<.05). 95 Recreation/Diversion Motivations HI LO Group 1 Group 2 HI 2 recreation/ i recreation/ diversion diversion score=223.7 score=44.0 LO (n=113) (n=122) Figure 3.2 Median Split on Recreation/Diversion Motivations Based on the negative relationship between strength of recreation/diversion motivations and recall, Hypothesis 2b was not supported. Hypothesis 2c Strength of information-acquisition motiva- tions is a stronger predictor/will account for more of the variance in news recall than strength of recreation/diversion motivations. This hypothesis addresses itself to the issue of pre- dictive utility; the position taken is that knowledge of an individual's strength of information-acquisition motiva- tions will enable one to better predict that individual's recall score than knowledge of the strength of his/her recreation/diversion motivations for watching the same newscast. Both indices were entered into a multiple regression equation predicting the number of news items recalled. The simple correlation between strength of recreation-diversion 96 motivations and the number of items recalled was -.l749 (p<.01); the corresponding beta weight was -.2095 (p<.01). The simple correlation between strength of information- acquisition motivations and the number of items recalled was .1117 (p<.05); its corresponding beta weight was .1577 (p<.05). Thus, while both sets of correlations and beta ‘weights were small but statistically significant, strength of recreation/diversion motivations was a better predictor of an individual's number of news items recalled. Based on the correlation and correSponding beta weights, Hypothesis 2c was not supported. Hypothesis 2d The greater the dominance of information- acquisition motivations for viewing the news, the greater the number of news index recalled. Those seeking predominantly information-acquisition gratifications from the national newscasts were expected to recall a greater number of news items broadcast than those who were equally motivated by information-acquisition and recreation/diversion motivations or those primarily moti- vated by the latter group of motivations. To test this hypothesis, dominance of information- acquisition motivations (defined as the ratio of the indi- vidual's average score on the information-acquisition items to the sum of his/her average scores on the information- acquisition and recreation/diversion indices) was correlated with number of news items recalled. relation coefficient was .2010 (p<.01). 97 The resulting cor- In addition to the correlation analysis, this research— er examined the mean rates of recall for 3 of the 4 groups created by median splits on the information-acquisition and . . . . . 2 recreatron/d1versron indices. HI Information- Acquisition Motivations LO Figure 3.3. (See Figure 3.3) Recreation/Diversion Motivations HI LO Group 2: Group 1: the information the information and recreation seekers seekers (3:67) (nesz) X dominance X dominance score = .676 score = .908 Group 3: the recreation seekers (g=46) I X dominance 2 score = .548 Breakdown of Viewers Based on Dominance of Information-Acquisition Motivations 2The casual viewer was excluded from this analysis; (based on the median splits, there was no way of predicting the extent to which these peOple depended on information- acquisition motivations. 98 The information seekers, by definition those most dependent on information-acquisition gratifications, were expected to recall more news items than either of the other two groups: with the information and recreation seekers expected to re— call more than the recreation seekers. Respondents in group 1 (the information seekers) re- called an average of 6.769 news items. Those in group 2 (the information and recreation seekers), and 3 (the recre- ation seekers) recalled 6.269 and 5.556 items respectively. The difference among these mean scores was significant (F=3.53, p<.05). Based on the two tests of the data, Hypothesis 2d appears to have empirical support. Hypothesis 23 Viewers motivated by information-acqui- sition and/or recreation/diversion moti- vations will recall more news items than viewers not motivated by either dimension of motivations. Previous hypotheses focused on the relationships among particular sets of motivations and news recall. This hy- pothesis focuses on the relationship between strength of all measured motivations and the number of news items recalled. ‘TwO tests of the hypothesis were conducted. The first test of the relationship involved the compu- tation of a Pearson product-moment correlation coefficient. IPhe correlation between strength of purposive motivations ‘and number of news items recalled was —.0396. The correlation 99 was in the wrong direction but not significant. Given the positive relationship between strength of information-acqui- sition motivations and recall and the slightly stronger negative relationship between strength of recreation/diver- sion motivations and recall, the strength and direction of this correlation makes intuitive as well as empirical sense. Recall that the median information-acquisition score was 287.8 and the median recreation/diversion score was 101.1. In the information-acquisition-recreation/diversion paradigm, 3 of the 4 groups of viewers (the information seekers, the information and recreation seekers, and the recreation seekers) ranked above the median on at least one of the two underlying motivation clusters. For the second test of this hypothesis, these three sets of viewers were combined to form the highly motivated group of viewers (mean purposive motivation score = 112.5)3; their counterparts were the casual viewers (mean purposive motivation score = 55.9). (See Figure 3.4) The highly motivated group recalled an average of 6.232 news items. The low motivation viewers recalled an average of 6.449. Strength of purposive motivations and news recall appear to function almost entirely independently of each other. 3 . . . . . The reader 18 reminded that purp031ve motivation scores were operationalized as an individual's average information- acquisition score plus his/her average recreation/diversion score. Informa- tion- Acqui- sition Motiva- tions 100 Recreation/Diversion Motivations HI LO HI High Motivation Group (n=165) X purposive motivation score = 112.5 Low Motivation Group LO (n=70) X purposive motivation score = 55.9 Figure 3.4. Breakdown of Viewers into High and Low Motivation Groups As such, Hypothesis 2e was not confirmed. To summarize, these are the results of the tests of the hypotheses dealing with recall: (1) (2) (3) (4) Viewers recalled an average of 63% of the news items selected from each evening's newscast for each evening's news recall test. Non-viewers were aware of 26% of the news items selected. Strength of recreation/diversion motiva- tions explained more of the variance in news recall than strength of information- acquisition motivations, although the relationship between strength of recre— ation/diversion motivations and recall was negative, and the relationship between strength of information-acquisition moti- vations and recall was positive. Dominance of information-acquisition motivations was positively related to the number of news items recalled; those turning to the national news primarily because of information-acquisition moti- vations recalled more news items than those equally motivated by both clusters of motivations or primarily motivated by the recreation/diversion cluster. Strength of purposive motivations (both in- formation—acquisition and recreation/di— version) and news recall were unrelated. 101 Hypothesis 3a The greater the frequency of interpersonal discussions about national and world news, the greater the strength of information-acqui- sition motivations for watching the news. It was anticipated that frequency of discussions about national and world events and strength of information-acqui- sition motivations for turning to the national news would vary directly with each other. The Pearson product-moment correlation coefficient between the frequency of discussion index and the information-acquisition index was positive, and while small, statistically significant (.1131, p<.05). Table 3.5 indicates that the correlation between the fre- quency of discussion index and each of the components of the dependent measure varied considerably. Table 3.5. Correlation between Frequency of Interpersonal Discussions about the National News and Strength of Information-Acquisition Motivations for Watching the News Information-Acquisition Correlation Motivation Coefficient to keep up with our country's relations with other countries .0383 to keep up with political events in our country .l707** to keep up with events in other countries .0975* to keep up with the latest economic news .0689 * p<.05 * * p<.01 102 Correlation coefficients also were computed for the relationship between each of the components of the frequency of discussion index and the dependent measure. While fre- quency of discussion with friends fluctuated almost inde- pendently of strength of information-acquisition motivations (.0684), the relationship between frequency of family dis- cussions about national and international events with strength of information-acquisition motivations was statis- tically significant (.1414, p<.05). Additionally, this hypothesis was examined in light of median splits on the independent variables. The median score on the frequency of discussion index was 6.01 (scores ranged from 0 to 12: mean score was 6.07). Respondents scoring above the median scored an average of 296.0 on the informa- tion-acquisition index. Those falling below the median averaged 265.3 on the dependent measure. This difference was in the hypothesized direction and statistically significant (t=2.65, p<.01). In short, the statistical significance of the correla- tion and the t-test suggests support of this hypothesis. Hypothesis 3b The less the perceived knowledge vis-a-vis friends and colleagues about national and world news, the greater the strength of information-acquisition motivations for watching the news. Viewers who perceived themselves as less informed than their friends and colleagues were expected to use the national 103 newscasts as a modus Operandi for improving their relative level of knowledge. As such, these two variables were hy- pothesized as varying inversely with each other. However, when respondents were divided into those who perceived they knew less than, about the same amount as, and more than their friends and colleagues, the average information-acqui- sition motivation scores were 238.4, 290.3, and 286.0 re- spectively. The Pearson product-moment correlation coef- ficient between the independent and dependent variables reflected these figures--+.3858 (p<.01). Table 3.6 indicates that the correlation between the independent variable and each of the components of the dependent measure was positive and statistically significant. Table 3.6. Correlations Among Perceived Knowledge Levels Vis-a-Vis Friends and Colleagues and Strength of Information—Acquisition Motivations for Watching the News Information-Acquisition Correlation Motivation Coefficient to keep up with our country's relations with other countries .3299* to keep up with political events in our country .3428* to keep up with events in other countries .3518* to keep up with the latest economic news .2795* * p<.01 104 Correlation coefficients also were computed for the relationship between each of the two components of the in- dependent variable and strength of information-acquisition motivations. The correlation between perceived knowledge level vis-a-vis friends and strength of information-acqui- sition motivations was .3323 (p<.01); the correlation be- tween perceived knowledge level vis-a-vis colleagues and the dependent variable was .4332 (p<.01). It appears as if those already in the know turn to the news in order to retain their lofty relative knowledge levels. As such, Hypothesis 3b was not supported. Hypothesis 3c The greater the dependence on televised news for information about the nation and the world, the greater the strength of information-acqui- sition motivations for viewing the national news. It was predicted that those heavily dependent on tele- vision for national and international news would turn to the newscasts more strongly motivated by information-acquisition reasons than those less dependent on television for such information. A Pearson product—moment correlation coeffici- ent was computed to ascertain the existence of the posited relationship; the coefficient, .3045 (p<.01), indicated a strong relationship between these two variables. Table 3.7 Specifies the relationships among dependence on television for national and international news and each of the four components in the information-acquisition index. 105 Table 3.7. Correlations Among Dependence on Television for News about the Nation and the World and Strength of Information-Acquisition Motivations Information-Acquisition Correlation Motivation Coefficient to keep up with our country's relations with other countries .3446* to keep up with political events in our country .2109* to keep up with events in other countries .2057* to keep up with the latest economic news .2768* * p<.01 The relationship between the independent and dependent variables is more graphically depicted when average scores on the dependent variable are compared on the basis of a median split on the independent variable. Television was the pri- mary source of national and international news for most re- Spondents; where 0 equaled not at all dependent on television for such news and 100 equaled total dependence on it, the mean response was 62.4 and the median was 59.7. Those fall- ing below the median (those less dependent on television for national and international news) placed a value of 251.8 (maximum = 400) on information-acquisition motivations. Their counterparts, heavily dependent on television for news, averaged 298.2. The difference in the scores was significant (t=4.16, p<.01). 106 Hypothesis BC was supported. Before examining the next hypothesis however, it should be noted that dependence on television for national and international news was equally related to strength of recreation/diversion motivations-- .2936. Thus, it appears that the more dependent one is on television for news, the greater the strength of both these motivations for watching the newscast. Hypothesis 4 The stronger the purposive motivations for viewing the national news, the more frequent the viewing of the national news. As results relating to the previous hypothesis indicated, strength of information-acquisition motivations was positive- ly related to a (conceptually) antecedent cognitive variable, dependence on television for national and international news. Here, the focus is on the relationship between strength of purposive motivations and a (conceptually) subsequent be- havior--frequency of exposure to the national news. The Pearson product-moment correlation coefficient be— tween strength of purposive motivations and frequency of national news viewing was low but statistically significant (.1462, p<.01). The correlation between strength of infor- mation-acquisition motivations and the criterian variable was .1878 (p<.01). However, the correlation between strength of recreation/diversion motivations and frequency of viewing the national news was .0350. Table 3.8 provides the relationships 107 among each of the items in the purposive motivation index and the dependent measure. Hypothesis 4 posited a positive relationship between both motivation indices and frequency of national news viewing. The tabled data indicate that the entire relation- ship is located within the information-acquisition motiva- tions. As such, Hypothesis 4 was not supported. Table 3.8. Correlations Among Purposive Motivations and Frequency of Viewing the National News Correlation Purposive Motivation Coefficient Information-Acquisition Index .1878** to keep up with our country's relations with other countries .2195** to keep up with political events in our country .l924** to keep up with events in other countries .1143* to keep up with the latest economic news .0949 Recreation/Diversion Index .0350 to relax after a hard day .0809 because you like to watch television and there's nothing else on -.0038 because when the newscasters talk, it's like listening to a friend .0590 because you have nothing else to do -.0214 finding out what's happening adds some excitement to your life .0425 * p<.05 * p<.01 * 108 Hypothesis 5a The greater the dominance of information- acquisition reasons for viewing the news, the greater the attentiveness to the news- cast. Those turning to the news primarily for information- acquisition purposes were expected to be more attentive to the newscast than those whose information and recreation/ diversion motivations were more balanced. The Pearson pro- duct-moment correlation coefficient computed to test this hypothesis indicated a relationship between these two vari— ables but in the direction Opposite to what was predicted. The correlation coefficient was -.l975 (p<.01). Taken at face value, the correlation suggests that the more reliant on information-acquisition motivations, the less attentive one is to the newscast. Hypothesis 5a was not supported. Hypothesis 5b The greater the dominance of information- acquisition reasons for viewing the news, the fewer the number of distractions from the news. It was predicted that the more exclusively one watched the news seeking information-acquisition gratifications, the less frequently he or she would be interrupted from viewing that evening's newscast. While respondents reported missing an average of almost one half of the newscast (X'= 43.8 where 0 equaled not missing any of the newscast and 100 equaled missing all of it), the Pearson product—moment 109 correlation coefficient (-.0356) indicated that those who watched primarily for information-acquisition purposes were no less likely to be distracted. The minuteness of the cor- relation suggested that the hypothesis be dropped as ill- conceived without any additional analyses undertaken. Hypothesis 5b was not supported. Hypothesis 6 The greater the dominance of information- acquisition motivations for watching the news, the more frequent the rate of news- cast stimulated information-seeking behaviors. Those turning to the news primarily for information- acquisition purposes were seen as most likely to engage in information-seeking behaviors stimulated by the newscast. To test this hypothesis, a Pearson product-moment correla- tion coefficient was computed. While the correlation was significant (p<.05) and in the predicted direction, its strength (.1203) indicated a marginal relationship between these variables. In a second test of this relationship, respondent scores on the criterion variable were compared based on a median split on the predictor variable. The median dom- inance of information-acquisition motivations score was .775. Viewers scoring above the median reported that they were stimulated to seek additional information 2.36 times per week. Viewers scoring below the median reported newscast 110 stimulated information seeking 2.10 times per week. This difference approached statistical difference (t=l.50). On the basis of both tests, Hypothesis 6 appeared to be supported. To summarize, these are the results of the tests of the hypotheses dealing with selected interrelationships among the components of the uses and gratifications model: (1) (2) (3) (4) (5) (6) Frequency of interpersonal discussions about national and international events was positively related to strength of information—acquisition motivations for watching the national news. Perceived level of knowledge about national and international news vis-a-vis friends and col- leagues was positively related to strength of information-acquisition motivations for watching the national news. Dependence on television for information about national and international news events was positively related to strength of information- acquisition motivations for watching the national news. Strength of information-acquisition motivations was positively related to frequency of exposure to national news; strength of recreation/diversion motivations and frequency of exposure were un- related. Dominance of information-acquisition motiva- tions for watching the news was negatively related to attentiveness to the newscast and unrelated to the amount of the newscast missed because of distractions from it. Dominance of information-acquisition motiva- tions was positively related to newscast stimulated information-seeking. CHAPTER IV SUMMARY AND DISCUSSION OF THE STUDY This chapter is divided into two sections. In the first section, results relating to each hypothesis will be summarized. The second section will consist of discussions on the recall of televised news and the utility/validity of the uses and gratifications approach to this particular media effect. In that section, post hoc explanations will be offered for the recall hypotheses that were not supported. SUMMARY Each of the hypotheses tested is listed below. Accom- panying each hypothesis is a statement condensing the empirical evidence relating to it. H1: Newscast viewers will recall more news items than non-viewers. Viewers recalled an average of 63% of the news items selected for each day's news recall test; non-viewers were able to recall only 26% of these news items. Even when con- trolling for viewer prior exposure to the news items, viewers recalled substantially more items than non-viewers. The hy- pothesis was supported. lll 112 Hza: The greater the strength of information- acquisition motivations for viewing the news, the greater the number of news items recalled. Highly information-acquisition motivated viewers re- called approximately one-half news item more than those less motivated by that cluster of motivations. This difference approached significance. The correlation between the two variables was statistically significant. The hypothesis was supported. H2b: The greater the strength of recreation/di— version motivations for viewing the news, the greater the number of news items recalled. Highly recreation/diversion motivated viewers recalled approximately one-half news item less than those less moti- vated by recreation/diversion motivations. This difference was statistically significant, as was the negative correla- tion between the two variables. The hypothesis was not supported. H2 : Strength of information-acquisition moti- c . . . . vations is a stronger predictor/will account for more of the variance in news recall than strength of recreation/ diversion motivations. Strength of information-acquisition motivations was positively related to number of news items recalled; strength of recreation/diversion motivations was negatively related to the dependent measure. The stronger of these two rela- tionships was the one between strength of recreation/di- version motivations and recall. The hypothesis was not supported. 113 The greater the dominance of infor- mation-acquisition motivations for viewing the news, the greater the number of news items recalled. 2d: The correlation between dominance of information- acquisitidn motivations and number of news items recalled was positive and statistically significant. Those turning to the news primarily because of information-acquisition motivations recalled approximately 1 1/2 more items than the group of respondents turning to the news primarily be- cause of recreation/diversion motivations. The hypothesis was supported. H2 : Viewers motivated by information- ' e acquisition and/or recreation/d1versron motivations will recall more news items than viewers not motivated by either dimension of motivations. There was virtually no difference in recall scores be- tween high and low motivated groups of viewers. The hy- pothesis was not supported. H3a: The greater the frequency of inter- personal discussions about national and international news, the greater the strength of information-acquisition motivations for watching the news. Viewers reporting at least three interpersonal discus- sions per week about national and international news scored an average of 296.0 on the information-acquisition index (maximum = 400). Viewers reporting less than three inter- personal discussions per week about the news scored signifi- cantly less--265.3. The difference between these scores was significant, as was the correlation between the two variables. 114 The hypothesis was supported. H The less the perceived knowledge vis-a-vis friends and colleagues about national and world news, the greater the strength of infor- mation-acquisition motivations for watching the news. 3b: The correlation coefficient between these two variables was significant but in the opposite direction. Viewers who perceived themselves as more knowledgeable than their friends and colleagues were more strongly motivated by in- formation-acquisition reasons than those who perceived themselves as less knowledgeable. The hypothesis was not supported. H3c: The greater the dependence on television news for information about the nation and the world, the greater the strength of information-acquisition motivations for viewing the news. The average viewer perceived him/herself as fairly de- pendent on television for national and international news. The group more heavily dependent on television news reported greater strength of information-acquisition motivations than their counterparts. The correlation between the variables was significant. The hypothesis was supported. H4: The stronger the purposive motivations for viewing the national news, the more fre- quent the viewing of the national news. The correlation coefficient between the two variables was positive and statistically significant. However, while strength of information—acquisition motivations was 115 positively related to frequency of national news viewing, strength of recreation/diversion motivations and the cri- terion variable functioned independently of each other. The hypothesis was not supported. HSa: The greater the dominance of information— acquiSition motivations for View1ng the news, the greater the attentiveness to the newscast. The empirical evidence indicated a significant rela- tionship opposite to what was predicted; those less reliant on information-acquisition motivations were more attentive to the newscast. The hypothesis was not supported. H The greater the dominance of information- acquisition reasons for viewing the news, the fewer the number of distractions from the news. 5b: Viewers reported missing almost half of each evening's newscast. The correlation between the two variables indi- cated that those turning to the news primarily because of information-acquisition motivations would be no less likely to be distracted than their counterparts. The hypothesis was not supported. H6: The greater the dominance of information- acquisition motivations for watching the news, the more frequent the rate of news- cast stimulated information-seeking be- haviors. Viewers scoring above the median dominance of informa- tion-acquisition motivations score reported slightly more frequent newscast stimulated information-seeking behaviors. The correlation between the variables was statistically sig- nificant. The hypothesis was supported. 116 In short, 13 hypotheses were tested. Six received empirical support; seven were not supported. DISCUSSION This section is divided into four parts. First, we will discuss the ability of television newscasts to transmit current events information to the viewing public. Subse- quent to that, we will focus on the utility and validity of the theoretical perspective taken and methodology employed in this study. News Recall In trying to assess the ability of televised national newscasts to transmit current events information to the view- ing public, it was suggested that the number of news items recalled was a function not only of exposure to the newscast but also of (1) the question format used, (2) the method of assessing recall, (3) the type of news event to be recalled, (4) the amount of time between exposure to the newscast and measurement of recall, (5) exposure to the news items prior to the newscast, (6) level of attentiveness to the newscast, and (7) the motivations stimulating exposure to the newscast. The interaction between type of news event and recall was not investigated in this study. Of those investigated, the only interaction that was ESE significant was (4)—-the amount of time between exposure to the newscast and measurement of recall. A brief review of three of the significant 117 interactions will be instructive for the ensuing point on the impact of these newscasts. Interaction between question format and recall: When asked, "What stories can you recall from tonight's national newscast?", viewers were able to recall an average of only 1.246 news items, or 12% of the news items covered on the recall test. When viewer memories were refreshed by the interviewer (e.g., "Do you recall the story about the 4 Spanish Air Force jets that collided with each other over the Mediterranian Sea today?"), viewers were able to provide meaningful details for an additional 1.742 items. Thus, viewers were able to recall almost 30% of the items covered. Interaction between assessment of recall and recall: In the unaided and aided with additional details provided levels of recall, reSpondents were required to provide some information about an event before they would be credited with recall. Using this criterion, viewers were able to re- call an average of 2.988 news items. However, with a more liberal operationalization (respondent acknowledgement that he or she saw/heard on the newscast the item mentioned by the interviewer), recall jumped to 6.28. Interaction between attention and recall: The correla- tion between attention to the newscast and number of news items recalled was .2606 (p<.01); the more attentive one was to the newscast, the greater the number of news items re- called. The correlation between the amount of the newscast 118 missed because of distractions and the number of items re- called was -.2551 (p<.01); the greater the proportion of the newscast missed, the fewer the number of news items recalled. Given the three interactions just discussed, it is clear that an evaluation of the ability of televised news- casts to transmit news/current events information to the viewing public is left to the methodologies and whims of media researchers, analysts, and critics. Is television news an effective conduit of current events information? The answer depends on the type of recall questions asked, the criteria used by the researcher to assess recall, and taking into consideration the fact that viewers aren't/ are unable to be fully attentive to all of the newscast. When stringent criteria are applied, recall scores suggest that national newscasts are relatively ineffective vehicles of information transmission. When more liberal criteria are applied, recall scores suggest that these newscasts are potent purveyors of news information. This researcher is in favor of using liberal standards to evaluate the role of televised newscasts as transmitters of information. Two arguments are offered in support of this position. First, without the provision of a frame of reference (defined as news item headline read to the re- spondent), recall is seen as more a test of mental agility than amount of information stored. Second, this researcher 119 posits that one presents a biased indicator of newscast information transmission abilities when one does not dis- close that the number of news items recalled is a function of the number of news items originally seen or heard on the broadcast. Given this researcher's bias, television newscasts are seen as effective conveyors of current events information to the viewing public; viewers apparently can remember (with aid) almost every news item they hear and/or see on the early evening national newscasts. Utilityiof the Uses and Gratifications Approach in Pre— dicting Recall When examined from an absolutist perspective, the data indicate that the predictive utility of the approach is marginal; the beta weights for the information-acquisition and recreation/diversion indices were .1577 (p<.05) and -.2095 (p<.01). Combined, these indices accounted for only 5.4% of the variance in recall scores. Given such data, a researcher doing bivariate analysis might well conclude that the uses and gratifications approach is just another, if not more difficult, method of assessing a small proportion of the variance in some criterion variable. Such is one per- spective. This researcher would like to offer another. In this age of multivariate analysis, the value of a variable is determined not only by its unique contribution to another variable but also by the extent of its 120 contribution in comparison to and in conjunction with other predictor variables. This researcher posits that when moti- vations are evaluated by these contrast and combination criteria, the uses and gratifications approach takes on more value. Aside from measuring motivations, the final test instru- ment included measures of the following (alternative) pre- dictors of recall: demographic indicators, patterns of exposure to the national news, dependence on television for news about the nation and the world, comparative perceived informedness about national and international events, and the frequency of interpersonal discussions about such news. To test the relative value of the uses and gratifications approach, its unique contribution will be compared with the unique contributions of these other independent variables. Then, the combined contributions of the motivation and non- motivation predictors will be examined. Four demographic indicators were measured-~respondent age, sex, level of education, and race. The multiple cor- relation between these variables and number of items re- called was .2503; combined, these variables accounted for 6.3% of the variance in recall scores. Sex was the best demographic predictor, having a standardized beta weight of -.l780 (p<.01). While the beta weight of age also was significant (.1732, p<.05), the betas for level of education and race were not. 121 The degree of attentiveness to the newscast and the amount of the newscast missed because of distractions were better predictors of recall than respondent demographic characteristics. The multiple R between attentiveness, dis- tractions and number of news items recalled was .3458; these variables accounted for 12% of the variance. The beta weights for both exposure variables were significant at the .01 level; the beta for attentiveness was .2773 and for dis— tractions -.2257. While dependence on television for information about the nation and the world was strongly related to information- acquisition motivations for viewing the national news (.3045, [p<.01]), it was virtually independent of the number of news items recalled--its Pearson product-moment correlation co- efficient with recall was -.0291. As such, it was of al- most no value in predicting recall. For the purposes of this analysis, the two items com- prising the perceived informedness index were entered into the multiple regression procedure as individual items. The beta weight for perceived informedness vis-a-vis friends was -.07l9. The beta weight for perceived informedness vis- a-vis colleagues was .0320. The multiple correlation be- tween these two variables and recall accounted for less than 1% of the variance. Finally, while both frequency of discussion items were entered into the multiple regression procedure, only the 122 relationship between frequency of news discussions with one's family and recall was assessed; the other item (fre— quency of news discussions with one's friends) failed to meet the minimum statistical criteria for inclusion in the final regression equation. The resulting correlation be- between frequency of news discussions with one's family and news recall was .1288 (p<.05). (The beta weight for this variable was the same as its correlation coefficient with recall.) In short, when the amount of variance accounted for by other predictors is examined, the 5.4% of the variance ac— counted for by motivations is not all that low. While two sets of variables accounted for somewhat more variance than the motivation items, neither packed the theoretic punch that the motivation items carried. Thus, in comparison to other predictor variables, the motivation items fared rela- tively well. I Predictor variables don't exist in a vacuum. Instead they Operate among and through a nexus of other variables influencing each other's effect on the criterion variable. The independent impact of each of six sets of predictors of news recall has just been examined. Now we will describe the influence of each of the non-motivation predictors when coupled with the motivation indices. The multiple correlation of locator and motivation vari- ables with number of news items recalled was .3640 (p<.01). 123 Together, these variables account for 13.2% of the variance in recall sources, a figure substantially higher than the variance accounted for by either one of these groups of vari- ables individually. The best three predictors of recall were sex, age, and recreation/diversion motivations, their beta weights being -.2180, .2195, and -.2190 (all significant at the .01 level). Information-acquisition motivations were significant at the .05 level (beta = .1625). The betas for level of education and race were not significant. The multiple correlation of the patterns of exposure and motivation variables with recall was .4069. These vari- ables accounted for 16.6% of the variance in recall. The beta weights for attentiveness, distraction, and the recreation/diversion variables were significant at the .01 level, -.2307, -.2116, and -.l998 respectively. The beta for the information-acquisition index was .1368 (p<.05). R values were .2292 for the combined dependence on television news and motivation variables, .2527 for the per- ceived informedness and motivation variables, and .2440 (p<.01) for the news discussion and motivation variables. In short, the joint impact of motivations and each of the non-motivation variables was greater than either separately. While motivation and non-motivation variables shared common variance, each accounted for unique portions of the variance in recall. 124 . One final comparison is offered. When all five sets of non-motivation variables were thrown into a multiple re- gression equation predicting recall, their multiple R was .5858 (p<.01). When the information-acquisition and recrea- tion/diversion indices were added, the multiple correlation increased to .6131 (p<.01). While the beta weight for the information-acquisition index was not significant (.0751 [fiiY05]), the beta weight for the recreation/diversion index was (—.1979 [p<.05]). (See Table 4.1) Predictive utility was the issue that prompted the in- vestigation and reporting of these multiple correlations and regression beta weights. Based on the data provided, it appears that alone, motivations are not powerful pre- dictors of recall. On the other hand, neither was any other independent variable analyzed. More importantly, when the motivation and non-motivation variables were combined, a meaningful amount of the variance in the criterion measure was accounted for. Finally, no attempt was made to examine the relationship between (1) indices of motivations and type of news story (e.g., to correlate strength of recreation/ diversion motivations with recall of human interest or "soft news" stories), or (2) individual motivation items and par- ticular news stories (e.g., to correlatestrength of the "to keep up with the latest economic news" motivation with recall of economic news items). This researcher suspects that tests of those relationships would (1) indicate a 125 Table 4.1. Contributions of Motivation and Non-Motivation Variables in Predicting Recall Variab1e* Standardized Beta Multiple R R Square atention .4182 .39793 .15835 rec -.l979 .47687 .22740 sex -.2409 .52319 .27373 age .1914 .55194 .30464 finform -.2032 .56743 .32198 famtalk .1571 .58448 .34161 ed .0842 .59354 .35229 distract -.ll80 .59883 .35860 depend -.1159 .60577 .36695 info .0751 .61043 .37262 race -.0456 .61182 .37433 winform .0552 .61286 .37559 frdtalk -.0169 .61306 .37585 * where: atention = attentiveness to that evening's national newscast rec = recreation/diversion index sex = respondent sex age = respondent age finform - perceived informedness vis-a-vis friends famtalk frequency of discussions about national and international news with one's family ed = respondent level of education distract amount of newscast missed because of distractions from the newscast depend = dependency on television for news about what's going on in the country and the world information-acquisition index respondent race perceived informedness vis-a-vis col- leagues frequency of discussions about national and international news with one's friends info race winform frdtalk stronger (2) sugge a signifi relationship between motivations and recall, and st that the measurement of motivations represents cant addition in the investigation of media impact. 126 Validity of the Motivation Approach to Learning In the preceding subsection, it was posited that the uses and gratifications approach was useful in accounting for additional amountscnfvariance in the dependent media effect, news recall. In this subsection, we will focus on the validity of the premise which underlies the approach and served as the guideline in the development of the hypotheses tested. This researcher suggested that at the core of the uses and gratifications approach was the position, "one learns best when one is motivated to learn." Based on this premise, a two by two paradigm of viewers and rates of recall was de- veloped. The paradigm itself was never formally tested. Instead, empirical tests were conducted on hypotheses derived from it. Several of these hypotheses received support, several others did not. At this point, an examination of the entire paradigm will be helpful in (l) accounting for the findings vis-a-vis Hypotheses 2a—2e, and (2) evaluating the accuracy/utility of the learning theory taken by the uses and gratifications approach. Four types of viewers were delineated and four levels of viewer recall were predicted. Figure 4.1 summarizes those positions. It was anticipated that strength of information-acqui- sition motivations and strength of recreation/diversion moti- vations both would be positively related to the number of news 127 IExmeathyTfivenflrm HI 10 HI the:hurmmath1and ‘Uxainfimmmmion Informatione recreation seeker seeker Acquisition 2 l hrmiwmfions LO the recreation the casual seamx' vkner 3 4 Figure 4.1 Expected Levels of News Recall Based on Viewer Type/Type and Strength of News Viewing Motivations items recalled. However, while strength of information-ac- quisition motivations was positively correlated with recall, its counterpart was even more strongly negatively correlated with the criterion variable. As such, the order of the rela- tionships among viewer types was changed. Figure 4.2 pre- sents the empirically determined order of viewers on the basis of number of news items recalled. Recreation/Diversion HI ID 'Uxeinflnmatn31and 'Uxainfonmnjon HI recreation seeker (n=67) seeker (n=52) )(nmflxm'ofrmws:flxms Xinudxnrofrmmszflxms Informationr recalled = 6.269 recalled = 6.769 Acmfisidkm. 3 1 thrwfinons the mxxeatflmismeker thecxmmalxdewer IO _(_n=46) 1n=70) )(nuflxnrofrrms imam; )(nmflxu'ofrxms flame recalled = 5.556 recalled = 6.449 4 2 Figure 4.2. Actual Levels of News Recall Based on Viewer Type/Type and Strength of News Viewing Motivations 128 Three of the four types of viewers (the information seekers, the information and recreation seekers, and the recreation seekers) were ordered as predicted. However, while the casual viewer was expected to recall the least, that viewer type recalled more than those scoring above the median on both the information-acquisition and recreation/ diversion indices (the information and recreation seekers) and those scoring above the median only on the recreation/ diversion index (the recreation seekers).l The ordering of viewers on the basis of number of items recalled was interpreted as indicating that recrea- tion/diversion motivations interfere with the acquisition of information. This interpretation would account for the information and recreation seekers recalling less than the information seekers,yet more than the recreation seekers. The information and recreation seekers were more distracted by recreation motivations than the information seekers. 1The 4 viewer types recalled differential numbers of news items which they heard about prior to the newscast. The information and recreation seekers recalled 1.54 news items which they had previously heard; the corresponding number for the recreation seekers was 1.08. Between these extremes were the information seekers and the casual viewers who recalled 1.39 and 1.43 previously heard news items re- spectively. However, even when subtracting these figures from their recall scores,the order of viewers on the basis of recall remained unchanged. The information seekers still recalled the most number of news items (5.38), followed by the casual viewers (5.02), the information and recreation seekers (4.73) and the recreation seekers (4.48L in that order. 129 On the other hand, while the information and recreation seekers and the recreation seekers had equal amounts of recreation/diversion motivations, the information seekers were able to recall more because of the effects of their stronger information—acquisition motivations. Finally, this interpretation would account for the casual viewer's recall score by positing that while their strength of information- acquisition motivations was low, strength of the counter- acting recreation/diversion motivations also was low. In essence, the casual viewer turns to the newscast more re- ceptive to more kinds of stimuli and gratifications than those who turn to the news because of strong recreation/ diversion motivations. This interpretation provides a theoretic rationale for the positive relationship between dominance of information- acquisition motivations and recall (H2d) and for the rejec- tion of the predicted positive relationship between strength of all purposive motivations and news recall (H2e). Additionally, this interference or "blinders" interpretation might have some heuristic value in the examination of the effects of media entertainment programming; viewers primarily interested in recreation/diversion gratifications will be less likely to pick up information (be it how to act on a date, how to fight, or how to vote) because they "turn off" and "tune out" those frequencies from the spectrum of mes- sages provided by the program. 130 In summary, research hypotheses involving recall were derived from the premise,"one learns best when one is moti- vated to learn." Based on the data gathered, the following modification is offered: One learns best when one is moti- vated by information—acquisition motivations. Validity of the Direct Assessment Method of Measuring Motivations Given the inability of the researcher to "get inside the respondent's head," the validity of the direct assessment of motivations (whereby respondents react to a list of moti— vations presented to them) is subject to some speculation. Based on the study undertaken, this researcher evaluates the direct assessment approach as functional although the extent of its validity is unclear. Four arguments are offered in support of this position. (1) Empirical tests provided support for a number of the conceptualized/hypothesized linkages with motivations for viewing the news. For example, strength of information- acquisition motivations was conceptualized as positively re- lated to an antecedent condition, frequency of interpersonal discussions about national and international news, and to a consequent of exposure to the national newscasts, news recall. Both relationships were supported by the data. (2) Rejection of several hypotheses was more a reflec- tion of poor intuitive guesses by the researcher than a con- demnation of the motivation approach/method of assessing 131 motivations. For instance, this researcher predicted an inverse relationship between perceived level of knowledge vis-d-vis friends and colleagues about national and inter- national news and strength of information-acquisition moti- vations for watching the national news. Those who perceived themselves as less knowledgeable were perceived as turning to the news in an effort to achieve congruence of information levels with their friends and colleagues. While that conjecture made intuitive sense, the finding of a positive relationship between perceived knowledge level and strength of information-acquisition motivations is equally appealing; those ahead are ahead because they turn to information content seeking the acquisition of information. (3) Yigy§£§0Q§SplaygdWCQE§iStencywiniresponsesmto the motivation items. Respondents who evaluated a motivation -Hii~_,iw M“ i”,_uw “_-,M“. a , -_.'-—s.-\. asrimportantmtended to evaluateuthe other motivations with- in thewcluster asequally_important (and vice-versa). This “77“ was evidenced by the high standard score coefficient alphas for each of the empirically derived clusters. Recall that such consistency was not a function of response sets,as the motivation_items were randomly ordered within the section of the questionnaire devoted to motivations. Additionally, while it could be argued that the high alphas were simply the result of the factor and cluster analysis procedures, the composition of the clusters that emerged was predicted and made conceptual sense. 132 (4) Finally, the alternatives to the method of assess— ing motivations used were (1) less informative, and (2) less useful in predicting recall. For example, when re- spondents were asked to tell the interviewer (in open-ended fashion) why they watched the news, responses were predict- able, terse, and not illuminating (e.g., "to be informed"). While these four arguments were viewed as compelling some doubts about the validity of the measurement technique remain. (1) It is possible that while respondents demonstrated consistency in responses, their responses need not be a re- flection of the (strength of) motivations which influenced their exposure to the news earlier that evening. Thus, re- spondents might simply be reacting to motivations which make sense at the time of the interview but may have never entered their cognitions when the decision to watch the news was made. (2) At least in the case of news/educational programs is the issue of the impact of respondent perception of the relative social desirability of certain responses. Viewers rated information-acquisition motivations for watching the news as important and recreation/diversion motivations as not important. Given the content on the newscast, it makes sense for viewers to turn to the news for the acquisition of information. On the other hand, television in America is primarily entertainment oriented. This orientation is 133 reflected in the format and style of an increasing number of newscasts produced across the nation. It is assumed that viewers who watch these more intimate/jovial/relaxed newscasts are motivated by recreation/diversion reasons as well as those relating to information-acquisition. Finally, viewers were interviewed by young adults who sounded edu- cated and who stated that they were calling from Michigan State University. This researcher suspects that some re— spondents reacted in two ways to each of the motivations read to them--they tried to fit the motivation to their use of the program,and they tried to emphasize the motivations they thought would fit the interviewer. In short, this researcher has some nagging doubts about the validity of the direct, reactions to a list, assessment of motivations. However, given the predictive utility of the measure used, this researcher is willing to (l) assume that respondent scores reflected respondent motivations, and (2) suggest the use of this approach in examining the impact of exposure to other types of content on the media. APPENDIX A The Questionnaires 134 Questionnaire: Wave 1 135 Hello, my name is and I'm calling from the Department of Communication at Michigan State University. We're calling people in the Lansing area to ask their Opinions about television news programs, and we have a few questions we'd like to ask you (the man/woman of the house). This will only take about 5 minutes and we'd be very grate- ful for your help. 1. First, do you ever watch the national news programs that are shown each evening at 6:30? 1 yes 2 no (GO TO 10) About how Often do you watch one of these national news— casts? less than once a week once or twice a week three or four times a week almost every day We'd like you to think for a moment and then tell us what are the reasons why you watch these national news programs. Probe: Probe: Probe: Probe: Now I'm going to read you a list of reasons other people gave us for watching the national news programs. For each reason, I'd like you to tell me how important that is when you watch the news. (NOT IMPORTANT AT ALL = 1) (NOT VERY IMPORTANT = 2) (SOMEWHAT IMPORTANT = 3) (VERY IMPORTANT = 4) to relax after a hard day. . . . . . . . . . . . to keep up with events in other countries. . . . to help me plan ahead. . . . . . . . . . . to have something to talk about with my friends or family . . . . . . . . . . . . . . . . . I like to see interesting things that happen to people . . . . . . . . . . . . . . . . . . . because I have nothing else to do. . . . . . . . to keep up with political events in our country. because other people in the house are watching it . . . . . . . . . . . . . . . . . . . . . . because I enjoy seeing things that have happened today . . . . . . . . . . . . . . . . lllll I III (IF 6 I IF 136 to keep up with the latest economic news . . . . so I can forget about my problems for awhile . . to see how I'll be affected by the day's events. because my friends watch . . . . . . . . . . . . the commentaries at the end of the program help me understand what's going on. . . . . . . . . finding out what's happening adds some excite— ment to my life. . . . . . . . . . . . . . . because when the newscasters talk, it's like listening to a friend. . . . . . . . . . . . . I feel a little better knowing that others are even worse off than me . . . . . . . . . . . . because I like to watch television and there's nothing else on. . . . . . . . . . . . . . . . Did you get a chance to watch the national news this evening? 1 yes 2 no YES) _ ’— What were the reasons why you watched tonight's news- cast? Probe: Probe: Probe: Probe: How much attention do you usually pay to the national news when you do watch it? Would you say that you're not attentive at all not very attentive somewhat attentive very attentive Sometimes, something on the news will make some people want to find out more information about the news item. Has this ever happened to you? 1 yes 2 no YES) — _— About how often do you find yourself going to other media or friends to get more information about something you saw on the news? less than once a week about once a week a few times a week almost every day every day 137 10. Where do you usually get most of your news about what's going on in the world today- from the newspapers, radio, television, magazines or talking to other peOple? l newspapers :2: radio _3_ television _4__magazines 5 other people Just a few more questions. 11. What is your age? Are you in your 20's, 30's, 40's, 50's, or older? _2_ 20's _3_ 30's _4_ 40's‘_5_ 50's _6_ Older 12. What was the last year of schooling you completed? _1_ less than 8th grade _2_ some high school _3_ high school degree _4_ some college 5 college degree(s) Thank you very much for your time and COOperation. 13. Sex 1 male 2 female ___— 138 Questionnaire: Wave 2 139 Hello, my name is and I'm calling from the Department of Communication at Michigan State University. We're calling people in the Lansing area to ask their opinions about television news programs, and we have a few questions we'd like to ask you (the man/woman of the house). This will only take about 5 minutes and we'd be very grate- ful for your help. 1. First, do you ever watch the national news programs that are shown each evening at 6:30? 1 yes 2 no (GO TO 5) About how often do you watch one Of these national news- casts? (READ CHOICES) _1_ less than once a week _2_ once or twice a week _3_ three or four times a week_4_ almost every day (_8_ DK) Did you get a chance to watch the national news this evening? 1 yes 2 no Now I'm going to read you a list of reasons other people gave us for watching the national news programs. For each reason, I'd like you to tell me how important that is when you watch the news. (FOR THOSE WHO WATCHED TONIGHT'S NEWSCAST. AFTER THEY RESPOND TO EACH REASON, ASK: And how important was that reason for you when you watched the news tonight?) (NOT IMPORTANT AT ALL = 1) (NOT VERY IMPORTANT = 2) (SOMEWHAT IMPORTANT = 3) (VERY IMPORTANT = 4) USUALLY TONIGHT to have something to talk about with my friends or family. . . . . . . . . because it's a habit. . . . . . . . . . because the commentaries at the end of the program help me understand what's going on. . . . . . . . . . . . . . . because I enjoy seeing things that have happened today. . . . . . . . to see how I'll be affected by the day's events. . . . . . . . . . . . . . . . to keep up with political events in our country . . . . . . . . . . . . . . . because when the newscasters talk, it's like listening to a friend. . . . . . it's my only source of news for the day . . . . . . . . . . . . . . . . it' s more informative than the local papers or stations. . . . . . . . . . finding out what's happening adds some excitment to my life. . . . . . . . . 140 because my friends watch. . . . . . . . to keep up with the latest breaking news. . . . . . . . . . . . . . . . . it's something to listen to while I eat or do other things around the house . to get more information about an event I heard about earlier . . . . . . . . because I like to watch television & there's nothing else on . . . . . . . to keep up with the latest economic news. . . . . . . . . . . . . . . . . it's entertaining . . . . . . . . . . . so I can forget about my problems for awhile. . . . . . . . . . . . . . . . it's a quick and easy way to get informed. . . . . . . . . . . . . because I have nothing else to do . . . to keep up with our country's relations with other countries . . . . . . . . to relax after a hard day . . . . . . . I like to see interesting things that happen to people. . . . . . . . . . . because other peOple in the house are watching. . . . . . . . . . . . . . . because the TV was on and the news followed another program someone in the house just watched. . . . . . . . I feel a little better knowing that others are even worse off than me . . to keep up with events in other countries . . . . . . . . . . . . . . to help me plan ahead . . . . . . . . . to assure me that everything in the world is pretty much the same . . ... Just a few more questions. 5. Thank you very much for your time and COOperation. 7. What is your age? Are you in your 20's, or older? 2 20's 3 30's 4 40's 5 :RE 30's, 50's 40's, 50's _§_ older What was the last year of schooling you completed? 1 less than 8th grade 2 some high school school degree 4 some college 5 college degree(s) 8 RE Sex 1 male 2 female 3 high 141 Questionnaire: Wave 3 142 Hello, my name is and I'm calling from the Dept. of Communication at Michigan State University. We're calling adults in the Lansing area asking their Opinions about tele- vision news programs, and we have a few questions we'd like to ask you (the man/woman of the house). This will only take 5 minutes and we'd be very grateful for your help. 1. First, do you ever watch the national news programs that are shown each evening at 6:30? yes no (GO TO 5, SKIP 8 AND 9) About how Often do you get to watch one of these national newscasts? Would you say less than once a week, once, twice, three, or four times a week, or just about every day? If zero equals not at all attentive and 100 equals completely attentive, how much attention are you usually able to pay to the national news when you watch it? If zero equals not at all dependent on television and 100 equals totally dependent on it, how much would you say you depend on television for news about what's going on in the country and the world today? About how informed would you say you generally are about what's going on in our country and the world today, zero equalling not at all informed and 100 equalling fully informed? Compared with your friends and those you work with--if you work outside the house--how informed would you say you generally are? How informed would you say you are about what's taken place today in our country and the world? There are a lot of reasons why people watch the news, with no one reason better than any others. I'm going to read you a short list of reasons other people gave us for watching the news and I'd like you to tell me how important each of these reasons usually is when ygg watch the news. Here, zero will equal not at all important and 100 will equal very important. to relax after a hard day. . . . . . . . . . . to keep up with the latest economic news . . . to keep up with our country's relations with other countries. . . . . . . . . . . . . . . so I can forget about my problems for awhile . (IF 10. 11. 12. 13. 143 it's something to listen to while I eat or do other things around the house. . . . . to keep up with events in other countries . . finding out what's happening adds some excitement to my life. . . . . . . . . . . . because I have nothing else to do. . . . . . . because I like to watch television and there's nothing else on. . . . . . . . . . . . . . . Sometimes, something in the news on TV will make some people want to find out more information about that news item. Has this ever happened to you? yes no YES) About how Often do you find yourself going to other media or friends to get more information about something you saw on the national news? Would you say less than once a week, once, twice, three, or four times a week, or just about every day? How often do you find yourself talking about American and world news events with your family? Less than once a week, once, twice, three, four or five times a week, or just about every day? How often do you find yourself talking about American and world news events with your friends? How about with those people you work with, if you work outside the home? If zero equals not at all important and 100 equals very important, how important do you think your friends think it is to be informed about American and world news events? Just a few more questions. 14. 15. 16. 17. What is your age? Are you in your 20's, 30's, 40's, 50's or Older? How many years of school have you completed? What is your occupation? Finally, what is your race? Thank you very much for your time and cooperation. 18. Sex male female 144 Questionnaire: Wave 4 145 Hello, my name is and I'm calling from the De- partment of Communication at Michigan State University. We're calling adults in the Lansing area asking their opinions about television news programs. We have some questions we'd like to ask you (the man/woman of the house). This will take only 10 minutes and we'd be very grateful for your help. 1. (IF 5. About how often do you get a chance to watch one of the national news programs that are shown each evening at 6:30? Would you say less than once a week, once, twice, three, or four times a week, or just about every day? less than once a week (IF NO, ONLY READ QUESTIONS once WITH * BEFORE THEM.) twice three four just about every day dk If zero equals not at all attentive and 100 equals completely attentive, how much attention are you usually able to give to the national news when you watch it? How much would you say you depend on television for news about what's going on in the country and the world? Here, zero equals not at all dependent on TV for news and 100 equals totally dependent on it. Did you get a chance to watch the national news this evening? 1 yes 0 no YES) Which newscast did you watch, the one on CBS, NBC or ABC? 1 CBS 2 NBC 3 ABC 8 dk How much attention were you able to pay to tonight's newscast? (0=not at all attentive and 100=comp1ete1y attentive) People often report that they are distracted from watching the news because they also may be reading the newspaper, eating, talking to others or working around the house. How much of tonight's newscast did you miss because of distractions such as these? Here, zero equals not missing 146 any of the newscast and 100 equals missing all of it. *8. About how informed would you say you usually are about what's going on in our country and the world, zero equalling not at all informed and 100 equalling fully informed? *9. Compared with your friends, how informed would you say you usually are? (zero equalling much less informed and 100 equalling much more informed) *10.Compared with those you work with, if you work outside the home? *ll.How informed would you say you are about whatever's taken place today in our country and the world? average perceived informedness 12. There are a lot of reasons why people watch the news, with no one reason better or worse than any others. I'm going to read you a list of reasons other people gave us for watching the news. I'd like you to tell me how impor- tant each of these reasons was when you watched the news tonight. Here, zero equals not at all important and 100 equals very important. to relax after a hard day. . . . . . . . . . . because you like to watch television and there's nothing else on. . . . . . . . . . . . . . . to keep up with our country's relations with other countries. . . . . . . . . . . . . . . to keep up with political events in our country. . . . . . . . . . . . . . . . . . . because when the newscasters talk, it's like listening to a friend. . . . . . . . . . . . because you have nothing else to do. . . . . . to keep up with events in other countries. . . because you like to see interesting things that happen to people. . . . . . . . . . . . to keep up with the latest economic news . . . finding out what's happening adds some excitement to your life. . . . . . . . . . . 147 *INSTRUCTIONS FOR THE NEWS RECALL ITEMS FOR THOSE WHO WATCHED THE CBS NEWS: One of the other things we're interested in is what people can recall from watching the 6:30 national news. Often, people can only remember a few stories. What stories can you recall from tonight's national newscast? CHECK OFF STORIES LISTED. ADD TO LIST THOSE STORIES RECALLED BUT NOT ON LIST. FOR THOSE STORIES REMEMBERED, ASK: Do any details about it come to mind? THEN ASK: Did you hear about this story before the newscast? AFTER THE RESPONDENT APPEARS TO HAVE FINISHED RECALLING STORIES, ASK: Do you recall any other stories? IF YES: DO any details about it come to mind? Did you hear about this story before the news- cast? IF NO: Now I'm going to read you a list of the (other) stories on tonight. For each story, tell me if you remember seeing or hearing it on tonight's program. FOR THOSE STORIES REMEMBERED:DO any details about it come to mind? Did you hear about this story before the newscast? FOR THOSE WHO DID NOT WATCH THE CBS NEWS: I'm going to read you a list of some the stories making today's news. For each story, tell me if you remember hearing about it today. FOR THOSE STORIES REMEMBERED:DO any details about it come to mind? 13. Stories (Monday, July 7, 1975) recall hear earlier President Ford today asked Congress to make changes in the way gasoline taxes are used hl: 1 yes w/o aid _1_ yes details: _I_ yes w aid _0_ no _9_no Kennedy, speaking at the con- ference of mayors in Boston accused Ford of being in- sensitive to the needs of the cities hl: 1 yes w/o aid _I_ yes details: —I— yes w aid _Q__no _9_no 148 recall hear earlier Dow Jones average fell 10 3/4 points today which was the biggest drop in nearly a month. hl: _1_ yes w/o aid _1_ yes details: 1 yes w aid _0_ no _0__.no The race horse Ruffian will be buried at the Belmont race track. hl: 1 yes w/o aid _1_ yes details: _I— yes w aid _0_ no L110 United Farm Workers picketed in Mexico today to protest alien workers from crossing the border to the U.S. hl: _l_ yes w/o aid _1_ yes details: 1 yes w aid _0_ no _9__no Israel retaliated against Lebanon, killing 13 peOple there today. hl: _1_ yes w/o aid _1_ yes details: 1 yes w aid _0_ no __o__no That the recent fighting in Lebanon was between the Christians and Moslems there. hl: 1 yes w/o aid _1_ yes details: —I_ yes w aid _0_ no _9_no That a general strike in Argentina began today. hl: ‘_1_ yes w/o aid _1__yes details: 1 yes w aid _0_ no _0_no Alligators are now so numerous that they might soon be taken off the en- dangered species list. hl: 1 yes w/o aid _1_ yes details: ”I” yes w aid _0_ no Lno 149 recall hear earlier The quarter, half dollar, and dollar are being revised in honor of the Bicentennial. hl: _1_ yes w/o aid _1_ yes details: 1 yes w aid _0_ no _0_ no additional stories remembered hear earlier 1. 1 yes _0_ 2. 1 yes _0_ 3. 1 yes _2_ 4. 1 yes _0_ 5. 1 yes _0_ sum of additional stories no I10 no no no 14. About how often do you find yourself going to the media friends to get more information about something you saw on the national news? Would you say less than once a week, once, twice, three, or four times a week, or just about every day? less than once a week once twice three four just about every day dk or *15.How often do you find yourself talking about American and world events with your family? Less than once a week, once, twice, three, four, or five times a week, or just about every day? less than once a week 8 dk once *‘~ twice three four five justabout every day *16.How Often do you find yourself talking about American and world events with your friends? _0_ less than once a week once twice three 150 _4_ four 5 five :5: just about every day _8_ dk Sum *17.If zero equals not at all important and 100 equals very important,how important do you think your friends thiflk it is to be informed about America and world events? Just a few more questions. *18.What is your age? *19.How many years of school have you completed? 8th grade or less some high school high school degree some college college degree(s) refused *20.Finally, what is your race? white black Mexican-American American Indian other refused Thank you very much for your time and cooperation. *21.Sex: 1 male 2 female APPENDIX B Respondent Demographic Characteristics 151 APPENDIX B Respondent Demographic Characteristics Wave 1 Wave 2 Wave 4 (n=200) (n=209) (n=514) Sex Male 38.6% 45.9% 40.9% Female 61.4% 54.1% 59.1% Education Less than 8th grade 3.9% 3.3% 3.9% Some high school 9.5% 5.7% 6.8% High school degree 22.2% 27.8% 27.7% Some college 28.3% 27.3% 30.7% College degree(s) 36.4% 35.9% 30.7% Age 18-29 34.8% 35.8% 40.4% 30-39 25.3% 19.6% 12.7% 40-49 14.1% 13.9% 13.9% 50-59 12.6% 13.4% 10.9% Older 13.1% 17.2% 22.1% Race White - — 91.4% Black - - 6.5% Other - - 2.0% APPENDIX C Correlation Matrices for Motivations for Viewing the News Wave 1 Variable 1 DOOM 16 17 18 501 502 152 APPENDIX C Correlation Matrices for Motivations for Viewing the News II II II II Key to relax after a hard day to keep up with events in other countries to help me plan ahead to have something to talk about with my friends or family I like to see interesting things that happen to people because I have nothing else to do to keep up with political events in our country because other people in the house are watching it because I enjoy seeing things that have happened today to keep up with the latest economic news so I can forget about my problems for awhile to see how I'll be affected by the day's events because my friends watch the commentaries at the end of the program help me understand what's going on finding out what's happening adds some excitement to my life because when the newscasters talk, its like listening to a friend I feel a little better knowing that others are even worse off than me because I like to watch television and there's nothing else on recreation/discussion cluster sum information-acquisition cluster sum 153 OOH we we OOH NO HO OO OO vv ON OO OO VO O OO N OO OH OH ON HO OO OHI «O OO Ow OO we ON Ow HN Ow OI Ov OHI Ov Nv HO vO ON NOO HOO NO ov we OO VO Ov OO HO OO ON OO O N OH OH NH HN ON OH NH ON NH OH OH OO ON O HO HN OH OH ON OH NN OO ON vO vN OO ON ON OO OH ON OH ON ON OO HO NH O NN ON OO ON NO ON HO OO OO Hv NO Ov N O OH NH OH NI N ON ON OO HH H OH OH OI v OI OI NI OHI OI OH NO OO NO O OH NO OO «O ON NO H O NH ON OH O NN NH OH O OH NH OH NH O HI O HH O O O OHI ONI OHI O O HHI v OI OHI OHI OH VO vO ON NH N NH HN ON NH OO O HH O O OH O NH N N OH H