Imamwummnwwwwn 1|!!an 1,. ,‘ Bumbmafi CHM new Hutu CLLZ-ikr PLACE ll RETURN BOX to remove this chockwt from your mood. TO AVOD FINES return on or batons date duo. DATE DUE DATE DUE DATE DUE ___J| LJ -__:1 |__|—,l ’——1r——* MSU Is An Afirmdlva Action/Equal Opponunity Institution cmmd NETWORK ANALYSIS AS AN INVESTIGATIVE TOOL FOR ORGANIZATIONAL COMMUNICATION BY Thomas J. Larkin A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Department of Communication 1978 Accepted by the faculty of the Department of Communication, College of Communication Arts, Michigan State University, in partial fulfillment of the requirements for the Master of Arts degree. “xv -\ r Director of Thesis / Guidance Committee: ,Chairman 3 specifies distanCes between points according to the reci- rocal attern of relationshi s f n in t e dat .5 « -,» . P P my} WWW (a w ording to the Proctor and Loomis scheme A and B would be located closest together when both A chooses B, and B chooses A; A and B would be somewhat less close together if A chooses ( ..,, ‘ . r. \/ wit—324' In» " ‘ B, and B does not choosfifiejAK A and B would be even less close if neither A or B choose each other; and, in turn, A and B would be furthest apart if A rejects B, and B rejects A) A similar attempt at standardizing the sociogram has been made by Northway.6 The Northway technique results in a "target sociogram" where those persons mentioned most often, as contacts, are located in the center of several concentric circles. As one moves away from this center, individuals are placed on the appropriate circle according to how frequently they are mentioned as contacts, with Isolates (those with no contacts) located on the outermost circle. Standardizing the sociogram usually involves attempts at formalizing the distances between points on the graph according to some rule. However, in the standardization techniques mentioned (Proctor and Loomis and Northway), tWMWWfiw—fle datmarierbiuwwmigéyf - The techniques mentioned do not establish a metric space, but instead several ordinal points (determined by the num- ber of reciprocal relationship types or concentric circles) and the intervals between these points are left to the discretion of the investigator. In order for there to be 14. a one to one correspondence between a given set of socio- metric choices and a given sociogram (in the absence of distances specified according to convention or fiat); it would be necessary to transfer the lists of respondent choices into a distance or spacial model. If one chooses to do a spacial analysis of the sociometric choices, atten- tion must be directed toward the dimensionality of the space, finding and naming the principal dimensions, and determining the configuration of points in the space.7 If however, one chooses to do a network analysis of the sociometric_choige§, attention must be dinested_12watd_anma_nrieri_seimcquxiter- ;a_uhich~whenmsatisfiedlconstitutewaqlingkwang_£he rimitive units-inntheuanalysiswarehthose-peoplewwhomargflgonnggtggwbx flamligxgmangmthgsempeople who.arelnntg, The problem being considered -- the infinite number of sociograms which can emerge from any single set of sociometric choices -- seems to lead to at least two possible responses: 1) transform the set of sociometric choices into a spacial configuration (spacial analysis) or 2) treat each of the points, nr nes- pandanxs._as_either.lia£ealerlae£_liake9 according to some v "aw-fiCQM W PrEVEBBEljaas飑.£sea~sryeaiallnetmnk.anaixgi§) - Before proceeding with an examination of the two types of analysis (spacial and network) several key theoretic dis- tinctions need to be specified.8 The Meaning of awgero In a metric space (a metric space being one which per- mits a measurement of distance) a zero distance between two points means that they are the same point. While in a 5 network analysis,(a zero merely implies the lack of a link between the respective points and does not entail an iden- tity. The Symmetry of Measurement In a metric space, the distance from A to B must equal the distance from B to A. A network analysis. however does not always assume that a link from A to B necessarily implies a link from B to A. For example, the case where B can re— ceive messages from A, but does not have the ability to send messages in return. The Rule of Triangular Inequality In a metric space, some rule for triangular inequality must be held such that the distance from A to B plus the distance from B to C must be greater than or equal to the distance from A to C. In addition, if the sociometric choice list is to be represented in a Euclidean space, the distances must conform to the more stringent rule that the distance from A to C = (A2 + B2)l. Network analysis also carries with it an assumption that if A is connected to B, and B is connected to C; A is connected to C by a two-step linkage. This assumption becomes of central importance when the topic of matrix exponentiation as a tool for group struc- ture investigation is discussed. The Role of Motiqn In a metric space, the motion that interests the inves- tigators is that of the points located in the space. Motion, in this metric space, should conform to some general rules 6 such as if a single point in the space is moved, the dis- tance between that point and all other points in the space should change; while the distance between any unmoved points should remain constant.9 On the other hand, in a network analysis, the investigator may be most interested not in the movements of points or linkages, but in the movement of a third variable along the linkage between two points. What is dynamic in a network model is not the movement of points or linkages (which would have no meaning in this nonspacial analysis), but the movement of messages along the respective linkages. The discussion above is intended to explicate some of the basic assumptions which may distinguish two types of analysis performed on a sociometric choice list. It is now necessary to look at the procedures involved in both the network and spacial analysis. In*a network analysis, the most primary item of inform- ation_isflwheth§r or not_two individuals are linked. This information may benparsimoniously stated in a matrix repre- SEEEEEEEE_3£~£§E“g§ta' When“ ' ' , 'ce li 's conxanied_inln_matrix form, themmgtrix i : 1) square; a matrix of order NxN, where N equals the number of respondents, 2) binary; the elements of the matrix are made up of zeros and ones, where zero signifies no link, and one signifies a link, 3) conditional; the matrix N is conditional meaning that the element in the ith row, jth column, n(i,j) does not necessarily equal the element in the jth row, ith column, n(j,i). If this condition were true the matrix would be symmetric, n(i,j) = n(j,i). 7 One approach to exposing the subgroup formation within 10 A matrix this matrix was developed by Forsyth and Katz. was constructed so that each respondent had a number (1 to N) which was listed across the top of the matrix (designating columns) and along the side of the matrix (designating rows). If, for example, respondent 16 reported a linkage with res- pondent 2A, a one would be placed in the matrix cell located in the 163g row, 24th column. By moving pairs of rows and columns (the order of columns must always remain identical to that of the rows) it is possible to get the ones in the mat- rix to cluster around the diagonal. It can be easily shown, for example, that if respondents 13, 14, 15, and 16, of matrix N, all report linkages with each other, ones will tend to cluster around the cells n(13,13), n (14,1u), n(15,15), n(16,16) or along the diagonal. By moving people who report similar linkages close to each other (in terms of rows and columns) ones will cluster along the diagonal and subgroups can be extracted. Weiss and Jacobson further identified the structural components which can be specified once the clus- ters are formed. Weiss and Jacobson identified a:11 1) Work Group (later to be called just a group) as members who have linkages more with each other and not with members of other groups. 2) Liaison, as an individual who had links with at least two other individuals who were members of groups other than his own; and, 3) Contact between groups (later referred to as a bridge) as a single linkage between members of work groups who would otherwise be classified as totally separate groups. 8 One the rows and columns of the matrix have been suffi- ciently manipulated that the "ones" (reports of contact) cluster around the diagonal, the extraction of structural components, subgroups, liaisons, and bridges may begin. However, the manipulation of matrix rows and columns may be an extremely time-consuming and difficult task, and as a result, numerous algorithms have been developed to facilitate the process. Two least squares techniques will be discussed here, one developed by Katz and one by Beum and Brundage. It should be remembered that any simultaneous reorder- ing of rows and columns does not change the meaning of the matrix, (only element positions) and thus the desired state of the matrix (position of rows and columns) is one of maxi- mized concentration of contacts around the diagonal. Katz has developed a least squares equation which, when minimized, designates this optimum ordering of rows and columns. Assum- ing that the distance between any adjacent row or column is one, the square of the distance of the element in the ith row and jth column from the main diagonal is equal to %(i-j)2.(:En order then to get the binary matrix into a form where contacts are concentrated along the diagonal, it only becomes necessary to minimizE) ei j (i-j)2, where ei j is ’ ’ the element (one or zero) in the ith row and jth column, and 12 the constant factor (é) is dropped. It can be easily seen that the least squares equation will minimize as the (i-j)2 terms become smaller for each whole number entry. In turn, the (i-j)2 terms will become smallest when the whole numbered elements locate themselves around the diagonal. It should be 8 noted however, that while the least squares equation above serves as an indicator of preferred form, it does not provide much insight on the most efficient method for achieving this form. The technique developed by Beum and Brundage not only results with contacts being clustered around the diagonal, but contains, within its procedures, suggestions for the next possible re-ordering of rows and columns to achieve this form.13 The rules for the Beum and Brundage technique are given below: 1) 2) 3) 4) 5) 6) column sums are obtained: beginning with the bottom row, weights are assigned to the rows of the matrix: each column element is multiplied by its respective weight and then summed: the weighted sums are divided by column sums: divided sums are ranked (one for the largest to N for the smallest): the column then with the highest rank (1) is moved to the extreme left, and then corresponding row to the top. -The next ranking column and row are then placed next to the first and so on for the N rows and columns. An example matrix can be shown below: Wts. A B C D E 5 A o 1 1 1 o A B 1 O 1 1 1 3 C O O O O O 2 D O O 1 O O 1 E 1 O 1 O 0 col. sums 2 1 4 2 1 prod. sums 5 5 12 9 4 div. of sums 2.5 5 3 4.5 4 rank 5 1 4 2 3 Original Matrix 10 Revised Matrix (rows and columns re-ordered) B D E C A B O 1 1 1 1 D O O O 1 O E O O O 1 l C O O O O O A 1 1 O 1 O The Beum and Brundage algorithm needs to be successive- ly repeated on the matrix until 1) further iterations do not cause a change in row or column position or 2) further itera- tions result in an alternating pattern of row and column orderings. When either of these conditions are met, the squared distance of the contacts away from the diagonal will be minimized. Once the contacts become clustered around the diagonal, it becomes necessary to locate the structural components. This location of structural components can be accomplished by visual inspection or computation according to some criter- ia. Regardless of which technique is used, initial subgroup formation is usually tentative and subject to further tests of "groupness." One common test of groupness in the sociometric litera- ture involves the percent of ingroup communication. This percentage is found by dividing the number of ingroup links (links to other tentative group members) by the total number of links for that respondent times 100. The investigator may then require that each legitimate group member have at least a certain percentage of his total communication with 11 other group members. Sociometricians have frequently set this percentage criterion to 51.0% because 1) this figure requires a substantial portion of one's communication to be with other group members, and 2) this figure does not allow any individual to be in more than one subgroup. A second standard frequently used as a test of group— ness is a maximum step linkage between members. It is possi- ble to represent, in matrix formq6" j?__ a this contact? tact and answer the questions 3., ,. f} *3; 2::- 33 >~ to the right. 3,;‘3 '3 °,§: 5,20 33:3 Names of board members ‘1? _Q_ 11‘} V3; ‘11‘_ 1‘72 or other officers 4 5 1 gamglc -. 2’0: _ I/., .__ _ _ .Z U lllllllfi Names of other actives whom you contact. Names of other provisionals, transfers or sustainers whom you contact. - o - *Conversations where your own personal feelings about league activities are discussed (e.g., enjoyment, satisfaction, disappointment, etc.) **Conversations where others' expectations, family, friend, neighbors, about your league activities are discussed. ***Conversations where the requirements of league activities are discussed (e.g., difficulty of activity, time spent working, effort, responsibility, etc.) IMPORTANCE OF CONVERSATI CNS 8 UBJE CT MATTE R Personal Social Situational Issues* Issues** Issues*** Other tn Utmost : Great on Some to Little ta None Illlll "1111111111?