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A STUDY OF THE RELATIONSHIP BETWEEN TEACHERS’ PERCEPTIONS
OF THE CHANGE-FACILITATOR STYLE OF THEIR PRINCIPALS
AND THE EXTENT TO WHICH THE CHARACTERISTICS OF
EFFECTIVE SCHOOLS ARE PRESENT IN THEIR SCHOOLS
By
Keith E. Mino, Jr.
A DISSERTATION
Submitted to
Michigan State University
in partiai fulfillment of the requirements
for the degree of
DOCTOR OF PHILOSOPHY
Department of Educational Administration
1990
ABSTRACT
A STUDY OF THE RELATIONSHIP BETWEEN TEACHERS’ PERCEPTIONS
OF THE CHANGE-FACILITATOR STYLE OF THEIR PRINCIPALS
AND THE EXTENT TO HHICH THE CHARACTERISTICS OF
EFFECTIVE SCHOOLS ARE PRESENT IN THEIR SCHOOLS
By
Keith E. Mino, Jr.
This study focused on ‘the relationship that exists between
teachers’ perceptions of the change-facilitator style of their
principals and the extent to which the characteristics of effective
schools are present in the school. One hundred seventy-seven
teachers from 13 elementary schools in Michigan were involved in the
study. Schools were selected to participate in the study only if
they had already completed at least two years of school improvement
using the Effective Schools model.
Three questionnaires were administered to participating
teachers. The Change Facilitator Style Questionnaire was used to
determine teachers’ perceptions of the change-facilitator style
demonstrated by ‘their principals. The Connecticut School
Effectiveness Questionnaire was used to determine the extent to
which teachers perceived the characteristics of effective schools to
be present in their schools. liith the data from these two
questionnaires, a significant relationship was found between
Keith E. Mino, Jr.
the teacher’s perception of the principal’s change-facilitator style
and the extent to which the characteristics were present in the
school for the majority of the characteristics.
The third questionnaire used in the study was the Staff
Perception of Change Survey, which examined the teachers’
perceptions of the extent to which the characteristics of effective
schools had changed in their schools since the school entered into
its school improvement process. The data gathered with this survey
were analyzed for low and high perception of change and to determine
whether a relationship existed between the extent of change
perceived by the teacher and the perceived change-facilitator style
of the principal. It was determined that a significant relationship
existed.
Copyright by
KEITH E. MINO, JR.
1990
DEDICATION
Throughout the time I have spent in the doctoral program at
Michigan State University, I have been able to count on my wife,
Nancy, to supply moral support, encouragement, love, and
understanding. Sometimes the demands of the program required
individual and family sacrifice. During those times, Nancy
demonstrated patience and unselfishness above and beyond the call of
duty. There were many times when she would have preferred to be
doing something other than sitting alone in one area of our home
while I worked on this dissertation in another. There were times
when the costs of tuition and this research project made it
difficult to respond adequately to other obligations. Nancy always
managed to find the necessary finances and never complained.
Without question, Nancy is the best thing that ever happened to
me, and without her it would have been impossible to complete this
degree. As a small measure of my gratitude to Nancy for being there
when I needed her, I dedicate this dissertation to my loving wife,
Nancy Thayer Nino. Nancy, I truly owe you one! Thank you for being
so wonderful to me.
ACKNOWLEDGMENTS
Several very special people need to be acknowledged for the
help they gave me during this dissertation project. ‘RJ begin, I
would like to thank Dr. Samuel Moore II, my doctoral committee
chairperson. Dr. Moore was there when I needed him to supply advice
and encouragement. As the project approached completion, he must
have come to expect my daily telephone call to make sure I was still
on track. Thank you, Dr. Moore, for being there throughout my
dissertation writing and for being a friend. After everyone else
had grown thoroughly tired of hearing about the project, you were
still patient and always supplied me with the direction I needed to
continue.
I would also like to acknowledge the remaining members of my
committee: Drs. Doug Campbell, Richard Gardner, Louis Romano, and
Daniel Kruger. Without their direction and guidance, this research
project would not have been possible.
Dr. Gene Hall of the University of Northern Colorado and Dr.
Roland Vandenberghe created the Change Facilitator Style
Questionnaire. By allowing me to use that questionnaire, they made
the project possible.
Dr. Joan Schumaker of the Connecticut State Department of
Education shared ideas about the research design and allowed me to
vi
use the revised Connecticut School Effectiveness Questionnaire in
the project. That instrument was of utmost importance to this
research.
Dr. Archie George of the University of Idaho served as a
research design and statistical consultant throughout the project.
His help was critical, and he was always there to provide needed
encouragement.
vii
TABLE OF CONTENTS
LIST OF TABLES .......................
Chapter
I. INTRODUCTION ....................
Statement of the Problem .............
How the Characteristics of Effective Schools
Were Identified .................
The Weber Study .................
The New York Office of Education Performance
Review Study .................
The Madden, Lawson, and Sweet Study .......
The Brookover and Lezotte Study .........
The Connecticut School Effectiveness Project .
The Connecticut School Effectiveness Question-
naire .....................
Connecticut Summary Profile ..........
The Change-Facilitator Style of the Principal . . .
The Work of Hall, Rutherford, Hard, and Huling .
The Thomas Study ................
Research by Hall, Rutherford, and Griffin . . . .
The Change Facilitator Style Questionnaire . .
Staff Perceptieon of Change Survey ........
How This Study Will Benefit Participating Schools
and Principals .................
Importance of the Study ..............
General Hypotheses ................
Assumptions and Clarification ...........
11. REVIEW OF LITERATURE ................
School Culture ..................
“Culture and School Performance” ........
“Good Seeds Grow in Strong Cultures" ......
”Leadership and Excellence in Schooling .....
Summary .....................
School Improvement ................
“In the Aftermath of Excellence" ........
viii
Page
Page
”Sisyphus and School Improvement” ........ 44
"The Vision of an Insider: A Practitioner’s
View" ..................... 45
“On School Improvement in Pittsburgh: A
Conversation With Richard Wallace" ...... 46
'Ramrodding Reform in Texas” .......... 49
"Common Sense" ................. 50
Effective Schools ................. 51
”Effective Schools for the Urban Poor" ..... Sl
"Growing Use of the Effective Schools Model for
School Improvement" .............. 57
"Ingredients of a Successful School Effective-
ness Project” ................. 59
"New Evidence on Effective Elementary Schools” . 65
"Using Effective Schools Studies to Create
Effective Schools: No Recipe Yet" ....... 68
Effective School Principals ............ 70
"Effects of Three Principal Styles on School
Improvement” ................. 70
”Principal Leadership and Student Achievement” . 72
Summary ...................... 74
III. RESEARCH DESIGN AND METHODOLOGY ........... 7S
Hypotheses .................... 75
Sample Selection ................. 78
Data Collection .................. 80
Instrumentation .................. 8l
The Connecticut School Effectiveness Question-
naire ..................... 8l
The Change Facilitator Style Questionnaire . . . 82
The Staff Perception of Change Survey ...... 9l
Data Analysis ................... 93
IV. FINDINGS ...................... 95
Results From the Connecticut School Effectiveness
Questionnaire .................. 95
Findings From the Change Facilitator Style
Questionnaire .................. 98
Examining the Null Hypotheses ........... lOO
Safe and Orderly Environment .......... 103
Clear School Mission .............. l07
Instructional Leadership ............ 109
High Expectations ................ ll2
Opportunity to Learn and Time on Task ...... llS
Frequent Monitoring of Student Progress ..... ll8
Home-School Relations .............. 121
ix
Page
Findings From the Staff Perception of Change
Survey ..................... 124
Summary ...................... 134
V. SUMMARY AND CONCLUSIONS, RECOMMENDATIONS, AND
REFLECTIONS .................... 135
Summary and Conclusions .............. 135
Summary of Findings Regarding the Null
Hypotheses .................. 135
Summary of Findings Regarding the Staff
Perception of Change Survey .......... 153
Recommended Research ............... 157
Reflections .................... 158
APPENDICES
A. QUESTIONNAIRE PACKAGE ADMINISTERED TO PARTICIPATING
TEACHERS ..................... 159
B. CONNECTICUT SCHOOL EFFECTIVENESS QUESTIONNAIRE
PROFILE FOR AN INDIVIDUAL SCHOOL ......... 174
C. LETTERS GRANTING PERMISSION TO USE THE CONNECTICUT
SCHOOL EFFECTIVENESS QUESTIONNAIRE AND THE
CHANGE FACILITATOR STYLE QUESTIONNAIRE ...... 183
D. LETTER FROM UNIVERSITY COMMITTEE ON RESEARCH
INVOLVING HUMAN SUBJECTS GRANTING APPROVAL
TO CONDUCT THE RESEARCH .............. 185
BIBLIOGRAPHY ........................ 187
LIST OF TABLES
Patterns of Scores on Each Scale of The Change
Facilitator Style Questionnaire ..........
Hypothetical Patterns of Teachers’ Scores on the
Change Facilitator Style Questionnaire .......
Mean and Median Teacher Scores on the Connecticut
School Effectiveness Questionnaire .........
Overall Means on the Six Scales of the Change
Facilitator Style Questionnaire ..........
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Safe and Orderly Environment
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Clear School Mission ........
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Instructional Leadership ......
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of High Expectations ..........
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Opportunity to Learn and Time
on Task ......................
Chi—Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Frequent Monitoring of Student
Progress ......................
Chi-Square Results for the Relationship Between
Change-Facilitator Style and Perceived Extent
of Presence of Home-School Relations ........
xi
Page
90
98
101
104
107
110
113
116
119
122
4.10
4.11
4.12
4.13
5.1
Teachers’ Perceptions of the Extent to Which the
Effective Schools Characteristics Were Present
at the Beginning of the School Improvement
Program ......................
Teachers’ Perceptions of the Extent to Which the
Effective Schools Characteristics Had Changed
From the Beginning of the School Improvement
Program to the Time of the Survey .........
Chi-Square Results for Staff Perception of Initial
Extent of Prsence of the Characteristics of
Effective Schools .................
Chi-Square Results for Staff Perception of Change
Summary of Null Hypotheses Retained and Not Retained,
Based on Teachers’ Perceptions of Principals’
Change-Facilitator Styles and Extent of Presence
of the Characteristics of Effective Schools
xii
Page
128
130
133
148
CHAPTER I
INTRODUCTION
In recent. years, it has become increasingly apparent that
public education in America is in need of significant improvement.
Many other countries appear to be achieving a greater degree of
success in educating their young people than the United States. One
country that is often referred to as a country that seems to be
doing an outstanding job of educating its young is Japan. In that
country, organizational improvement has been a primary focus since
World War II. The war essentially devastated the Japanese economy
and all of the organizational structures that had been in place and
in the process of evolving for centuries. Something good, however,
did come out of the devastation. With their entire country in
shambles, the Japanese had no alternative but to rebuild from the
ground up. Rather than recreating all of the organizational
structures that had been destroyed, the Japanese elected to examine
closely all aspects of the society that needed to be replaced and to
recreate only those aspects of the former society that had been
effective. It was decided that aspects of the society that had been
ineffective before the war should be improved before they were
reinstituted. As a result of this concentrated focus on the
strengths and weaknesses of the prewar society, the Japanese were
able not only to rebuild their society, but also to emerge as a
world leader in several categories, including industry and
education.
The Japanese took a crucial step in the direction of improving
their society' when they admitted that weaknesses existed. By
identifying strengths and weaknesses, the Japanese provided
themselves with a blueprint for improving their entire society. It
is next to impossible to repair something until one is willing to
admit that it is broken. After that important step is taken, it is
imperative that a thorough assessment take place to determine
precisely where the strengths and weaknesses lie and how the
strengths can be enhanced and the weaknesses eliminated.
The present study focuses on school improvement. Several
models of school improvement are available to school districts
working to improve their educational programs. This researcher
focused specifically on the Effective Schools model of school
improvement created by Ron Edmonds and Larry Lezotte. The Effective
Schools model identifies several characteristics of effective
schools and provides school districts with strategies for increasing
the presence of these characteristics in their schools. To
understand and appreciate the model, it is first necessary to
explain how the characteristics that are the basis of the Effective
Schools model were identified and the important role they play in
the school improvement process. Later, the researcher will identify
specific change-facilitator styles of building principals.
W
The major emphasis in this study was to determine whether there
is a relationship between teachers’ perceptions of the change-
facilitator style of the building principal and the extent to which
teachers perceive the characteristics of effective schools are
present in the principal’s school. If a significant relationship is
found to exist, educators can begin to focus on methods of modifying
the change-facilitator style of the building principal to enhance
the effectiveness of schools and the achievement level of students.
If’ a significant relationship does exist and educators fail to
recognize it, they' might miss an important opportunity to make
schools more effective. The problem is first to determine whether
or not a significant relationship does, in fact, exist between how
teachers perceive the change-facilitator style of the building
principal and the extent to which they feel the characteristics of
effective schools are present in the principal’s school. This study
was undertaken to answer that question.
Ho he h r ri t 've
W
W
Although it was apparent for several years that improvements
needed to be made in America’s system of public education, very
little research was performed to determine the strengths and
weaknesses of the existing system. In 1971, Weber conducted a study
of four inner-city schools in which children from all socioeconomic
and ethnic categories were achieving well on nationally normed
standardized tests. Weber’s purpose in performing the research was
to provide an alternative to the research by Coleman (1966), Jensen
(1969), and other researchers, who had established that the low
achievement of poor children was principally a result of the fact
that poor people, in general, suffer from inherent disabilities that
characterize the poor. Weber believed that if poor children in the
four schools he was studying were achieving well academically,
similar children in other schools could also achieve good results.
Before he could make that case, however, it was necessary to
determine why the poor children in the four schools involved in the
study were achieving those results.
Through his research, Weber identified several characteristics
that distinguished the schools he was studying from schools in
general. All feur schools had strong leadership, 'hi that their
principal was instrumental in setting the tone of the school,
helping decide on instructional strategies, and organizing and
distributing the schools’ resources. Personnel in all four schools
had "high expectations" for all of their students. Weber was
careful to point out that high expectations are not sufficient for
school success, but they are certainly necessary. Teachers in all
four schools strongly emphasized pupils’ acquisition of reading
skills and reinforced that emphasis by careful and frequent
evaluation of pupils’ progress.
According to Edmonds (1979), the characteristics discovered by
Weber became the focus of several other researchers who were also
attempting to identify characteristics that typify effective schools
and separate them from schools that are not doing as well. Weber’s
findings clearly illustrated that student achievement is influenced
by the school. Before Weber’s research, the consensus seemed to be
that factors outside the school had a greater effect on student
achievement than did factors inside the school. If factors under
the control of the school that positively influenced student
achievement could be isolated and identified, they could be applied
in any school to enhance student achievement. Several researchers
and agencies attempted to identify the characteristics of effective
schools shortly after Weber published the results of his research.
[he New York Office of Education
Performance Review Study
In 1974, the State of New York’s Office of Education
Performance Review published the results of a study that confirmed
several of Weber’s findings regarding the school’s role in student
learning. The study involved two inner-city schools. In one of the
schools, students were achieving well; in the other, students were
achieving poorly. Both schools were studied to identify specific
differences that seemed most responsible for the variations in
achievement. The following findings were reported:
1. The differences in student performance in the two schools
seemed to be attributable to factors under the schools’ control.
2. Administrative' behavior, policies, and practices in the
schools appeared to have a significant effect on school effective-
ness.
3. The more effective school was led by an administrative team
who provided a good balance between management and instructional
skills.
4. The administrative team in the more effective school had
developed a plan for' dealing with the reading problem and had
implemented the plan throughout the school.
5. Classroom reading instruction did not appear to differ
between the two schools. Teachers in both schools had problems in
teaching reading and assessing pupils’ reading skills.
6. Many professional personnel in the less effective school
attributed children’s reading problems to nonschool factors and were
pessimistic about their ability to have an influence, creating an
environment in which children failed because they were not expected
to succeed. However, in the more effective school, teachers were
less skeptical about their ability to have an effect on children.
7. Children responded predictably' to unstimulating learning
experiences; they were apathetic, disruptive, or absent.
The findings of 'the New York study indicated that student
achievement is based on school practices and not on influences
outside the school. In essence, the findings reaffirmed Weber’s
conclusion that the characteristics of effective schools could be
used to enhance student achievement in any school.
dd w on t d
Edmonds (1979) described the results of a 1976 study by Madden,
Lawson, and Sweet, which also focused on the characteristics of
effective schools. In that study, 21 pairs of elementary schools in
California were matched on the basis of pupil characteristics; they
differed only in terms of pupil performance on standardized
achievement measures. Madden et al. sought to identify the
institutional characteristics of higher- and lower-achieving
schools. They found that, in comparison to lower-achieving schools:
1. Teachers at higher-achieving schools reported that their
principals provided them with greater support.
2. Teachers in higher-achieving schools were more task
oriented in their classroom approach and applied more apprOpriate
principles of learning.
3. There was more evidence of student monitoring, student
effort, happier children, and an atmosphere conductive to learning
in classrooms in higher-achieving schools.
4. Teachers at higher-achieving schools reported that they
spent relatively more time ("I social studies, less time on
mathematics and physical education/health, and about the same amount
of time on reading/language development and science.
5. Teachers at higher-achieving schools reported (a) more
adult volunteers in nuthematics classes, (b) fewer paid aides in
reading, and (c) more likelihood of using teacher aides for
nonteaching tasks, such as classroom paperwork, watching children on
the playground, and maintaining classroom discipline.
6. Teachers at higher-achieving schools reported greater
access to "outside the classroom" materials.
7. Teachers at higher-achieving schools believed their
faculty, on the whole, had less influence on educational decisions.
8. Teachers at higher-achieving schools rated district
administration higher on support services.
9. In the higher-achieving schools, classrooms were divided
into fewer groups for instructional purposes.
10. Teachers in higher-achieving schools reported being more
satisfied with various aspects of their work.
According to Edmonds, the major importance of Madden et al.’s
study was the reinforcement of leadership, expectations, atmosphere,
and instructional emphasis as essential institutional determinants
of pupil performance. Beginning with Weber, the same
characteristics began to emerge in research designed to identify the
qualities of effective schools. In subsequent studies of effective
schools, the characteristics began to assume a more precise
definition. Of importance in the present research is the fact that
the same essential characteristics, with minor variations, were
identified in each study. Those characteristics are of major
importance in the current study.
r e o S d
In 1977, Brookover and Lezotte published a report of their
study, entitled Changes in Seheel Cheraeterjstice Cejnejdent Wth
Chengee jg §tgdent Aehjevement. Since the early 19705, the Michigan
State Department of Education has mandated the annual testing of
students throughout the state to ascertain whether they are
achieving specific educational objectives identified as being
critical in a quality educational experience. This testing is
called the Michigan Educational Assessment Program (MEAP). The MEAP
test battery is a criterion-referenced battery of standardized
measures of pupil performance in basic school skills.
Based on MEAP test scores gathered over an extended period of
time, the Michigan State Department of Education was able to
identify certain elementary schools in the state that had
educational programs that were either improving or declining.
Brookover and Lezotte chose eight of these schools to be part of
their study. Six of the schools were identified as improving, and
two were identified as declining. Trained interviewers visited each
of the schools to identify differences between improving and
declining schools and to discover which differences seemed to be
important to variations in pupil performance between the two sets of
schools. The findings were as follows:
1. The improving schools differed from the declining schools
in the emphasis staff members placed on accomplishment of basic
reading and mathematics objectives. In the improving schools, these
goals and objectives were accepted and emphasized; in declining
schools, much less emphasis was given to such goals, and they were
not specified as fundamental.
2. Teachers’ and principals’ evaluations of students differed
in the improving and declining schools. Staff members in the
improving schools tended to believe that all of their students could
master the basic objectives; furthermore, the teachers perceived
10
that the principal shared this belief. They tended to report higher
and increasing levels of student ability. In the declining schools,
teachers believed that students’ ability levels were low and that
they could not master even the basic objectives.
3. Staff members in the improving schools held higher and
apparently increasing levels of expectations with regard to their
students’ educational accomplishments. In contrast, staff members
in the declining schools were much less likely to believe their
students would complete high school and/or college.
4. Teachers and principals in the improving schools were much
more likely to assume responsibility for teaching basic reading and
math skills and were much more committed to doing so. Staff members
in the declining schools thought there was not much that teachers
could do to influence their students’ achievement. They tended to
place the responsibility for learning these skills on the parents or
the students themselves.
5. Because teachers in the declining schools believed there
was little they could do to influence the learning of basic skills,
they spent less time in direct reading instruction than did teachers
in the improving schools. The staffs in improving schools devoted
much more time to achieving reading and math objectives.
6. There seemed to be a clear difference between the improving
and declining schools with regard to the principal’s role. In the
improving schools, the principal was more likely to be an
instructional leader, was more assertive in his/her institutional
ll
leadership role, was more of a disciplinarian, and assumed
responsibility for evaluating students’ achievement of basic
objectives. Principals in the declining schools appeared to be
permissive and to emphasize informal and collegial relationships
with teachers. They put more emphasis on general public relations
and less emphasis on evaluation of the school’s effectiveness in
providing students with a basic education.
7. Staff members in the improving schools evidenced more
acceptance of the concept of accountability and were further along
in developing an accountability model. They accepted the MEAP tests
as one indication of their effectiveness to a much greater extent
than did the staff of declining schools. The latter tended to
reject the relevance of the MEAP tests and made little use of these
assessment devices as a reflection of their instruction.
8. In general, teachers in the improving schools were less
satisfied than the staffs in the declining schools. The higher
levels of reported staff satisfaction and morale in the declining
schools seemed to reflect a pattern of complacency and satisfaction
with the current levels of educational attainment. Conversely,
staff members in the improving schools appeared more likely to
experience some tension and dissatisfaction with existing
conditions.
9. Differences between improving and declining schools with
regard to parent involvement were not clear-cut. There was less
overall parent involvement in the improving schools; however, the
12
staffs of these schools indicated their schools had higher levels of
parent-initiated involvement.
10. The compensatory education program data suggested
differences between improving and declining schools, but these
differences might have been distorted by the fact that one of the
declining schools had just initiated a compensatory education
program. In general, the improving schools were not characterized
by an emphasis on paraprofessional staff or heavy involvement of the
regular teachers in selecting students to be placed in compensatory
education programs. The declining schools had a greater number of
different staff involved in reading instruction and more teacher
involvement in identifying students to be placed in compensatory
education programs. The regular classroom teachers in the declining
schools reported spending more time planning for noncompensatory
education reading activities, as well as greater emphasis on
programmed instruction.
W. In Brookover and Lezotte’s study, several of the
characteristics of effective schools that had been identified in
earlier studies were again specified. As a result, these
characteristics came to be generally accepted as the critical
characteristics that distinguished between improving and declining
schools. The next problem researchers faced was designing a tool
to measure the extent to which the identified characteristics of
effective schools were, in fact, present in schools.
13
n ' h l ff 'v -
Meet
In an effort to enhance the effectiveness of schools in the
state, Connecticut Department of Education staff created an
instrument with which to measure school effectiveness. Using a
theoretical model created by Gauthier in 1983, department staff
began to design a research-based measurement tool that would enable
school personnel to measure the extent to which identified
characteristics of effective schools were present in their
respective schools. Gauthier had proposed that certain research—
based characteristics of school and classroom effectiveness can be
influenced by school personnel to facilitate students’ growth toward
mastery of basic skills. Gauthier’s model assumes that all students
are capable of achieving grade-appropriate levels of skill mastery
and that schools can make a measurable difference in helping
students achieve such mastery.
In the Connecticut School Effectiveness Project, an
instructionally effective school was defined as follows:
A school in which the proportion of low-income children
performing below minimum (acceptable) levels of basic skill
proficiency is not greater than the proportion of other
children in the school who perform below such levels; and
children as a total group are performing at acceptable levels
of basic skill proficiency as determined by the application of
a generally accepted standard. (Connecticut State Department of
Education, l989, p. 2)
In the Connecticut Project, school effectiveness was defined as
directly relating to the presence of identifiable school-level
characteristics that can be influenced by school personnel. The
same definition was used in the present study. Employing the
14
research referred to earlier in this chapter, Connecticut Project
staff identified the following characteristics of effective schools
as those having the greatest effect on student achievement. The
present researcher also focused on these characteristics.
Characteristics of Effective Schools
1. Sefe and ereerlv environml. There is an orderly, pur-
poseful atmosphere that is free from the threat of physical harm.
The atmosphere is not oppressive and is conducive to teaching and
learning.
2. gleer school mission. The school has a clearly articulated
mission through which the staff shares an understanding of and a
commitment, to instructional goals, priorities, assessment proce-
dures, and accountability.
3. Instrgctionel leedership. The principal acts as the
instructional leader who effectively communicates the school mission
to the staff, parents, and students. The principal understands and
applies the characteristics of instructional effectiveness in
managing the instructional program of the school.
4. fligh_expee1e11en§. The school climate is one of expecta-
tion; the staff believes and demonstrates that students can attain
mastery of basic skills and that teachers can help students achieve
such mastery.
5. i 0 nd . Teachers
allocate a significant amount of classroom time to instruction in
15
basic skills. For much of that time, students are engaged in
planned learning activities.
6. Ereggent monjtorjng ef stgdeet pregress. Teachers fre-
quently obtain feedback on students’ academic progress. Multiple
assessment methods, such as teacher-made tests, samples of student
work, skill-mastery checklists, and criterion-referenced tests, are
used. Test results are used to improve individual student
performance and to enhance the instructional program.
7. flome-echool relations. Parents understand and support the
basic mission of the school and are assured they have an important
role in achieving that mission.
The Connectieut School Effeerivenese Questienneire
Connecticut State Department of Education personnel created the
Connecticut School Effectiveness Questionnaire to measure the extent
to which the characteristics of effective schools are present in
schools involved in the state’s school improvement and school effec-
tiveness program. This questionnaire was designed to be adminis-
tered to staff’ members in the participating schools. It was
intended to measure staff members’ perceptions of the extent to
which the characteristics of effective schools are present in their
particular school.
The questionnaire contains 97 questions, which are grouped
under the seven characteristics of effective schools listed above.
Teachers’ responses to these questions are analyzed, and a summary
profile for each participating school is created. The information
16
contained in the profile is discussed more fully in Chapter III.
The following paragraphs contain an explanation of how the data
collected with the Connecticut School Effectiveness Questionnaire
will be reported in this study.
onne ti mmar Pr
The Summary Profile, which will be created for each
participating school, will depict scale data showing aggregate
responses across all items for each of the seven characteristics.
The response frequencies for each point on the five-point scale will
also be converted to percentages for each participating school. An
Integrated Item Profile will be created for each of the seven
characteristics. The distribution of response frequencies will be
expressed in percentages for each item on the questionnaire. This
profile will provide detailed information for each item, including
its contribution to general response patterns found in the Summary
Profile.
Information gathered with the Connecticut School Effectiveness
Questionnaire will provide important and relevant data for this
study. That information will also give the participating schools an
idea of the extent to which the characteristics of effective schools
are present in their schools and thus serve as a guideline for
eliminating weaknesses and enhancing strengths in the overall school
program.
17
The researcher relied heavily on information gathered through
use of this questionnaire. Several Michigan elementary schools that
had been involved for at least two years in a school improvement
program employing the Effective Schools model created by Edmonds and
Lezotte were invited to participate in the study. As a result, 13
schools representing several school districts in Michigan
volunteered to participate.
Responses to the Connecticut School Effectiveness Questionnaire
constitute only one segment of the study. All participating schools
were asked to have their teachers complete the questionnaire. When
those data were compiled, the extent to which the characteristics of
effective schools were perceived by teachers to be present in their
schools was known. It was then necessary to use those data as a
foundation from which other information could be gathered, to help
schools involved in school improvement enhance their effectiveness.
T e Chan -Faci 'tat r 1e f th P 'n i a1
School improvement is not an event; it is an ongoing process.
As a process, school improvement is constantly being implemented.
As it is implemented, it is a change or an innovation, in relation
to what is already in place in the school. Implementing change is
difficult and time consuming. According to several researchers
whose work is discussed later, the success or failure of the
implementation phase of any innovation in a school depends on the
change-facilitator style of the building principal.
18
This theory was investigated in the present study. The
researcher focused on the extent to which the characteristics of
effective schools, measured with the Connecticut School
Effectiveness Questionnaire, are perceived to be present in the
participating schools. Next, the researcher' measured teachers’
perceptions of the change-facilitator style of the building
principal. The writer’s overall purpose in the study was to
determine whether a relationship existed between teachers’
perceptions of the principal’s change-facilitator style and the
extent to which the characteristics of effective schools were
perceived by teachers to be present in the school. At this point it
is necessary to review research that has been conducted on the
building principal as a change facilitator.
During the 19805, several important studies were conducted to
establish an understanding of the building principal’s role in
relation to school effectiveness, student achievement, and teacher
success in implementing educational innovations. Because the
findings from these studies were remarkably similar, several
characteristics of building principals’ change-facilitator style
have come to be accepted as valid depictions of the building
principal as a change facilitator. The specific kinds and
combinations of behaviors that principals should exhibit to bring
about improvement in schools have been identified in a number of
studies. Researchers have. maintained that if ‘the role of ‘the
building principal is critical in effecting change in schools, that
role needs to be defined as precisely as possible, in order to apply
19
identified strengths and eliminate identified weaknesses in the
principal’s role.
W
W
According to Hall, Rutherford, Hard, and Huling (1984), most
recent research on the building principal has focused specifically
on the principal’s role as a change facilitator. Previous
researchers attempted to consider all aspects of the principal’s
responsibility in the school and, as a consequence, the studies were
too broad to be of assistance in establishing a cause-and-effect
relationship between the behaviors of the building principal and
success or failure in implementing particular innovations in the
school. By focusing on the principal as a change facilitator,
researchers have identified certain critical principal behaviors
that have a direct and measurable effect on the change-facilitation
process .
W
Over the years, by studying the behaviors of building
principals, researchers have been able to identify specific
principal styles that can be used to categorize these
administrators. In 1978, Thomas conducted a study involving more
than 60 schools. She focused on the role of principals in managing
diverse educational programs. Thomas identified three patterns or
classifications of principal behavior related to the facilitation of
alternative programs: director, administrator, and facilitator.
20
According to Thomas, principals who were directors maintained
an active interest in all aspects of the school, from curriculum and
teaching to budgeting and scheduling. They also retained final
decision-making authority ‘Hl the school, although teachers
contributed to decisions affecting the classroom. Administrators
made decisions in areas affecting the school as a whole, leaving
teachers with much autonomy in their own classrooms. These
principals tended to identify with district management rather than
with their own faculties. Facilitators, on the other hand, thought
of themselves as colleagues of the faculty. They perceived their
primary role to be supporting and assisting teachers in their work.
One way they did this was to involve teachers in the decision-making
process.
Thomas concluded that, although many factors influenced the
success or failure of the implementation of an alternative program,
the principal’s leadership style appeared to be one of the most
important factors. Schools with a directive or facilitative
principal had greater implementation of alternative programs than
did schools headed by an administrative principal. In schools that
had a single alternative program (versus multiple-building
programs), when strong leadership was lacking, program offerings
tended to drift toward something different from what was originally
intended, and teachers in the program tended to follow disparate
classroom practices. Thomas also found that directive principals
had more difficulty managing multi-building alternative programs
than did administrators and facilitators.
21
Researeh by Hall, Rutherforg,
eng erffin
In their' work at the Research and Development Center for
Teacher Education in Austin, Texas, Hall, Rutherford, and Griffin
(1982) identified three change-facilitator styles demonstrated by
building principals. These styles were very similar to those
identified by Thomas and were the focus of the present study. Hall
et al. identified those three change-facilitator styles as
responder, manager, and initiator. The operational description of
each style is given below.
1. Responders place heavy emphasis on allowing teachers and
others the opportunity to take the lead. They believe their primary
role is to maintain a smoothly running school by focusing on
traditional administrative tasks, keeping teachers content and
treating students well. They view teachers as strong professionals
who are able to carry out instruction with little guidance.
Responders emphasize the personal side of their relationships with
teachers and others. Before making decisions, they often give
everyone an opportunity to have input so as to weigh their feelings
or to allow others to make the decision. A related characteristic
is the tendency to make decisions in terms of immediate
circumstances rather than in terms of longer-range instructional or
school goals. This perhaps is due to their desire to please others
and their more limited vision of how the school and staff should
change.
22
2. Managers demonstrate responsive behaviors in answer to
situations or people; they also initiate actions in support of the
change effort. Variations in their behavior seem to be linked to
their rapport with teachers and central office staff, as well as to
how well they understand and accept a particular change effort.
Managers work without fanfare to provide basic support to facilitate
teachers’ use of an innovation. They keep teachers informed about
decisions and are sensitive to teachers’ needs. 'They will defend
their teachers from demands they perceive to be excessive. When
they learn that the central office wants something to happen in
their school, they become involved with their teachers in making it
happen. Yet they do not typically initiate attempts to move beyond
the basics of what is imposed.
3. Initiators have clear, decisive long-range policies and
goals that transcend but include implementation of current
innovations. They tend to have strong beliefs about what good
schools and teaching should be like and work intensely to attain
that vision. Decisions are made in relation to their goals for the
school and what they believe to be best for students, based on
current knowledge of classroom practice. Initiators have strong
expectations for teachers, students, and themselves. They convey
and monitor these expectations through frequent contacts with
teachers and clear explication of how the school is to operate and
how teachers are to teach. When they believe it is in the best
interest of the school, particularly the students, initiators will
seek changes in district programs or policies, or they will
23
reinterpret them to suit the needs of the school. Initiators are
adamant but not unkind; they solicit input from staff and then make
decisions in terms of school goals.
1 ‘ 1 ' n i
In a paper presented at the annual meeting of the American
Educational Research Association, Hall and George (1988) described
the process of developing a tool to measure the change-facilitator
style of building principals. The first decision that needed to be
made was with regard to who should complete the questionnaire.
After' much deliberation, the researchers decided that the most
logical people to respond to the instrument were teachers who taught
in the buildings whose principals’ change-facilitator styles were to
be assessed. The reasons for this decision included the fact that
with teachers there would be multiple sources of information about
the principal’s facilitator style. Second, teachers are daily in a
position to observe and experience the principal’s facilitator
style. Also, any other assessors, such as district office
personnel, would not be in a position to appraise the daily emphasis
of principals across a number of schools. Some individuals might
have valid images, but in other districts attempting to identify the
"right” person would be expensive and often impossible.
Once the design decision was made, Hall and Vandenberghe worked
for 12 months to develop an item pool. The items were drawn from
field notes of descriptions of principal interventions, interviews
with teachers, the intervention data collected in the original
24
Principal-Teacher Interaction Study, and subsequent replication
studies in Australia, the United States, and Belgium.
Item development began in April 1986 and continued through
April 1987, at which time Hall and Vandenberghe pooled their sets of
items and individually rated each item as to which dimension and
pole it reflected. They then compared their individual ratings.
Through this sorting process, the wording of items was refined and a
consensus rating for each item was determined.
In developing the items and preparing the questionnaire,
careful attention was given to selecting items that would fit
standard questionnaire practice. Typical errors (such as including
the word "not" in an item, which would result in a double negative)
were eliminated. In addition, several of Hall’s colleagues,
graduate students, and others completed the prototype questionnaire
to check for meaning and points of confusion in the items, the
directions, and response options.
It was decided that a six-point Likert-type scale (1 - Never or
Not True, 2 . Rarely, 3 - Seldom, 4 - Sometimes, 5 - Often, 6 -
Always or Very True) would be used to indicate teachers’ assessment
of each item.
In the present study, the Change Facilitator Style
Questionnaire was included in the survey package that was sent to
every participating school, to be completed by teachers in the
school. A copy of that questionnaire and the other two surveys
included in the survey package may be found in the Appendix.
25
af Per e ' n rv
Because this study' was administered only once in the
participating schools, a third survey was included in the package
for the teachers to complete. This instrument, the Staff Perception
of Change Survey, was designed to stand in lieu of a pre- and post-
administration of the entire survey package. The Staff Perception
of Change Survey measured the extent to which teachers perceived the
characteristics of effective schools to be present in the school
when the school entered into its school improvement program and the
extent to which the teachers perceived the characteristics to be
present in the school at the time of the survey. The Staff
Perception of Change Survey was intended to provide a portrayal of
teachers’ perceptions of whether there had been a change in the
extent to which the characteristics of effective schools were
present in the school at the time the school was involved in its
school improvement program.
flenghis Study Will Benefit Eariieipeting
Schools and Principals
This study was designed to enable participating schools to use
the data that are compiled regarding their school, to enhance their
progress in the area of school improvement. By using the data
collected with the Connecticut School Effectiveness Questionnaire,
schools *will be able to use the currently perceived levels of
effective school characteristics to set goals and make adjustments
in their educational programs. Many schools involved in a school
26
improvement effort target goals in each of the effective school
characteristic areas and then monitor’ progress toward attaining
those goals.
By using data collected with the Change Facilitator Style
Survey, principals from the participating schools will learn which
change-facilitator style their teachers perceive them to be
demonstrating in the school. With that knowledge, those principals
can take the necessary steps to make adjustments in their change-
facilitator style if they so desire.
The Staff Perception of Change Survey can also be helpful to
participating schools. With the results from that survey, schools
should be able to determine whether there has been a change in the
extent to which the characteristics of effective schools are present
in the school. This is important because it is possible for the
staff of a school involved in a school improvement program to spend
much time discussing school improvement and never accomplish
anything. If teachers who completed the survey accurately recorded
their perceptions of the amount of change that has occurred, school
personnel will know whether their efforts in the area of school
improvement have been successful.
m n o
This study is important for several reasons. Over the years,
educators have used methods in the classroom that seem to work most
effectively for them. The methods they have employed might not have
been the most effective ones available. Herein lies the problem.
27
Teachers historically have used methods that are comfortable for
them in the classroom. This strategy essentially focuses on
teaching solely as an art. Based on the fact that thousands of
researchers, employing the most sophisticated research techniques,
have been focusing on what works most effectively in the classroom
and in the school setting, and based on the fact that these research
findings are available to teachers and other educators, it is
imperative that educators begin to view teaching as both an art and
a science. Educators must learn what is working and what is not
working to improve student achievement. One of the reasons this
study is important is that it focuses on the factors researchers
have identified as critical in improving the quality of educational
programs. The effective schools research is important, and the
characteristics that have been identified as components of effective
schools can help schools improve their programs if they are
incorporated into a school improvement effort.
This researcher focused on the change-facilitator style of
building principals as well as the characteristics of effective
schools. According to Hall (1988), leadership for change in schools
is important everywhere. The principal’s change-facilitator style
makes a difference in teachers’ success in implementation and, as a
result, student success. Being able to describe and conceptualize
differences in change-facilitator styles will enable educators to
help principals and their schools develop even more successful
approaches to continuing school improvement.
28
This study was designed to determine whether there is a
relationship between teachers’ perceptions of the change-facilitator
style of the building principal and the extent to which the
characteristics of effective schools are perceived by teachers to be
present in the school. This information is relevant to all
educators and is critical to the school improvement effort.
n r H t 5
Based on the literature on the areas under consideration in
this study and the experiences the researcher has had during 19
years as an educator, some general hypotheses regarding the project
were formulated. The three change-facilitator styles identified by
Hall and his associates were listed and described above. To
elaborate on the hypotheses underlying this study, it is necessary
to return to those three change-facilitator styles now.
Hall explained that responders place heavy emphasis on allowing
teachers and others the opportunity to take the lead. They believe
their primary role is to maintain a smoothly running school by
focusing on traditional administrative tasks, keeping teachers
content and treating students well. They view teachers as strong
professionals who are able to carry out instruction with little
guidance. According to Hall, responders emphasize the personal side
of their relationships with teachers and others. Before they make
decisions, they often give everyone an opportunity to have input so
as to weigh their feelings or to allow others to make the decision.
A related characteristic the responder demonstrates is the tendency
29
to make decisions in terms of immediate circumstances rather than
longer-range instructional or school goals. This seems to be due,
in part, to their desire to please others and in part to their
limited vision of how their school and staff should change in the
future.
Hall and his associates said that managers represent a broad
range of behaviors. They demonstrate both responsive behaviors in
answer to situations or people and also initiate actions in support
of the change effort. Variations in their behavior seem to be
linked to their rapport with teachers and central office staff, as
well as how well they understand and accept a particular change
effort. Managers tend to work without fanfare to provide basic
support to facilitate teachers’ use of an innovation. They keep
teachers informed about decisions and are sensitive to teachers’
needs. They will defend their teachers from what are perceived as
excessive demands. When they learn that the central office wants
something to happen in their school, they become involved with
teachers in making it happen. Yet they do not typically initiate
attempts to move beyond the basics of what is imposed.
Hall explained that initiators have clear, decisive long-range
policies and goals that transcend but include implementation of
current innovations. They tend to have strong beliefs about what
good schools and teaching should be like and work intensely to
attain this vision. Hall said that initiators’ decisions are made
in relation to their goals for the school and in terms of what they
30
believe to be best for students, which is based on current knowledge
of classroom practice. Initiators have strong expectations for
students, teachers, and themselves. They convey and monitor these
expectations through frequent contacts with teachers and clear
explication of how the school is to operate and how teachers are to
teach. When they believe it is in the best interest of their
school, and particularly the students, initiators will seek changes
in district programs or policies, or they will reinterpret them to
suit the needs of the school. According to Hall, initiators are
adamant but not unkind; they solicit input from staff and then make
decisions in terms of school goals.
With these definitions in mind, the first general hypothesis of
the study is that principals who are perceived by teachers as
responders will administer schools in which teachers perceive a
lower extent of presence of the characteristics of effective schools
than in schools where teachers perceive principals to be either
managers. or initiators. The second general hypothesis is that
schools in which teachers perceive principals to be managers will
have a higher perceived extent of presence of the characteristics of
effective schools than schools with responders as principals, but a
smaller perceived extent of presence of the characteristics than
schools with initiators as principals. The third general hypothesis
is that schools in which the principal is perceived by teachers to
be an initiator will have the highest perceived extent of presence
of the characteristics of effective schools.
31
These general hypotheses were tested during the course of this
study, employing 21 null hypotheses focusing on every change-
facilitator style and also on every characteristic of effective
schools. The findings of this project will be based on a comparison
of the perceived change-facilitator style of the building principal
and the extent to which the characteristics of effective schools are
perceived to be present in the school.
Aseumptione and Clarificatien
The researcher assumed that teachers involved in this study
were familiar with the characteristics of effective schools. ‘This
assumption was made, based on the fact that all 13 schools included
in the study had been involved in the Effective Schools model school
improvement process for at least two years.
This study was based entirely on teacher perceptions. It needs
to be pointed out that perception is not necessarily reality. It
also needs to be mentioned that if the perceptions of other persons
in the 13 schools involved in the study had been solicited, the
findings might not have been the same. For instance, principals
might have perceived themselves to be demonstrating a different
change-facilitator style than teachers perceived them to be
demonstrating.
In addition, the change-facilitator style of principals might,
to a certain extent, be situational. That is, a particular
principal might demonstrate any or all of the three change-
32
facilitator styles when faced with situations that require varying
administrative responses.
Two of the questionnaires used in this study have been
validated and are recognized as credible survey tools. They are the
Connecticut School Effectiveness Questionnaire and the Change
Facilitator Style Questionnaire. The third questionnaire, the Staff
Perception of Change Survey, was designed specifically for this
study and, as a consequence, was not previously validated.
In this study, the researcher focused on teachers’ perceptions
of the change-facilitator style of the principal and teachers’
perceptions of the extent to which the characteristics of effective
schools were present in the school. The writer did not focus on
student outcomes, which are the ultimate~ measure of a school’s
effectiveness. The researcher recognizes that student outcomes are
critical to the school-improvement process. When the school
improves, student outcomes will improve. Without improved student
outcomes, a school’s school-improvement efforts have failed.
Student outcomes were not included as a focus of this study, simply
because the scope was already comprehensive enough. In the
recomended-research section of Chapter V, additional research on
student outcomes is recommended.
In the following chapter, literature relevant to the study is
reviewed.
CHAPTER II
REVIEW OF LITERATURE
The body of literature on school improvement is extensive and
growing. Hundreds of articles and books on the broad topic of
school improvement and on many more specific subjects encompassed
within school improvement are available for consideration. To place
the current study in proper perspective in relation to other
available literature, several articles and books were reviewed for
discussion in this chapter. The literature that proved to be most
relevant to the study was published primarily in Egueetienel
W. The four major topics examined in this chapter are
school culture, school improvement, effective schools, and effective
school principals.
School Culture
"Cglture and School Performanee"
In ”Culture and School Performance,” Deal and Kennedy (1983)
examined characteristics that lead to organizational effectiveness.
Before focusing on the culture of schools, the authors examined
successful companies to determine which characteristics specifically
contributed to their organizational success.
33
34
To provide the reader with a framework in which to place the
identified characteristics, Deal and Kennedy defined culture. They
indicated that culture is "an informal understanding of the ’way we
do things around here’ or what keeps the herd moving roughly west."
They went on to explain that "the elements of culture are shared
values and beliefs, heroes and heroines, rituals and ceremonies, and
an informal network of priests and priestesses, storytellers, spies,
and gossips” (p. 14).
Deal and Kennedy identified shared values and beliefs as the
most important aspect of culture. They cited several successful
companies to illustrate the importance of culture in an
organization. In focusing on International Business Machines (IBM),
the authors pointed out that service is the value around which IBM’s
immense success was established. The IBM motto, "Our Business Is
Service," is the value that serves as a motivational force at all
levels of the corporate structure, from the ”corporate suite to the
sales force or shop floor" (Deal & Kennedy, 1983, p. 14).
In the companies Deal and Kennedy used as examples, visionaries
within the company structure created the values around which
everything else revolves. These people, like Tom Watson of IBM and
Ray Kroc of McDonalds, became the heroes and heroines of their
respective companies. The beliefs and values they demonstrate
become ‘the beliefs and values that are ultimately emulated and
reinforced by others in the company. When employees demonstrate
these values, successful companies celebrate the accomplishment and
reinforce it in award ceremonies attended by other employees.
35
Deal and Kennedy cited several successful organizations that
have created cultures that provide "direction, motivation, and
support in human institutions” (p. 15). According to the authors,
Caterpillar, McDonalds, IBM, Proctor and Gamble, Tandem, General
Electric, Johnson and Johnson, and Minnesota Mining and
Manufacturing have one common characteristic: ”They have strong
cultures, which include shared values, heroes and heroines, rituals
and ceremonies and a vibrant informal network" (p. 15).
Deal and Kennedy also discussed the importance of culture to
the school improvement, process. 'They viewed the importance of
culture from two perspectives: internal and external.
Considering the importance of culture from an internal
perspective, the authors pointed out that unless a culture is
established that relates specifically to the beliefs and values of
the school, there will be confusion. Teachers and students need to
know what is expected of them and how their individual efforts
relate to schoolwide endeavors. Without a strong culture in place
to give direction, various subcultures will develop which focus on
parochial considerations. In essence, people may end up pulling in
different directions. In such a circumstance, according to Deal and
Kennedy, beliefs, standards, motivation, effort, consistency, and
other essential ingredients of teaching and learning will be
negatively affected.
From an external perspective, the authors pointed out that
having a strong culture in a school is very important. They wrote:
36
Schools are judged by appearance as much as by results.
Internal squabbling, mixed signals, unfavorable stories, and a
lack of tangible evidence that a school stands for something
special, make it difficult to secure the faith and support of
external groups. (p. 15)
Deal and Kennedy mentioned some things educational leaders can
do to ascertain what type of culture is in place in a particular
school and how to begin building a culture that provides the
direction necessary to improve the school’s educational program.
They suggested that the building principal begin by ”mapping" the
school culture. They said the principal should:
. . . ask parents, students, and teachers what the school
really stands for. Solicit stories about the school or school-
related events. Note how people spend their time and what they
pay attention to. How much time do people spend in meetings,
and what is discussed? What do students do at recess and after
school? What happens at P.T.A. meetings and parents’ nights?
Who are the heroes and heroines, and what values do they
represent? What kinds of metaphors are used frequently in
daily conversation? What does the school building say about
the school? Who plays what role in the cultural network?
What’s posted on the classroom walls or written on restroom
walls? It is imperative that the principal map the existing
culture in the school and then establish precisely which
aspects of the culture are encouraging and which are hindering
educational performance. (p. 15)
According to Deal and Kennedy, cultures evolve through human
interaction. Cultural patterns can be created that provide the
necessary direction for a school to improve its program and continue
to adjust and improve. Cultures can become weak or inappropriate,
but they can also be revised and reinforced.
According to this article, principals need to "reflect the
desired values in everyday speech and behavior” (p. 15). They also
need to "anoint heroes and heroines among teachers, students and
parents who exemplify these values” (p. 15). They need to set aside
37
time in faculty meetings to talk about values and philosophy, and
publicly recognize teachers who have demonstrated the values and
beliefs of the school culture.
Deal and Kennedy recommended that the principal use every
available opportunity to focus on the values and beliefs of the
school. In so doing, the culture of the school can be transformed
to one that "will yield dividends in learning, achievement, morale,
personal growth, and other indicators of school performance" (p.
15).
” d d w in t 1 ur ”
In "Good Seeds Grow in Strong Cultures," Saphier and King
(1985) focused on the importance of the school culture in the school
improvement process. They began by identifying four elements that
are critical to school improvement: (a) the strengthening of
teachers’ skills, (b) systematic renovation of the curriculum, (c)
improvement of the organization, and (d) involvement of parents and
citizens in responsible school-community partnerships.
The authors explained that, for school improvement to occur,
a school culture that includes these four elements needs to be in
place. The absence of any of these elements will undermine the
entire school improvement. process. To support this contention,
Saphier and King quoted an article in which Purkey and Smith (1982)
stated:
We have argued that an academically effective school is
distinguished by its culture: a structure, process, and
climate of values and norms that channel staff and students in
the direction of successful teaching and learning. The logic
38
of the cultural model is such that it points to increasing the
organizational effectiveness of a school building and is
neither grade level nor curriculum specific. (p. 68)
Saphier and King also noted:
If certain norms of school culture are strong, improvements in
instruction will be significant, continuous, and widespread; if
these norms are weak, improvements will be at best infrequent,
random and slow. They will depend on the unsupported energies
of' hungry self-starters and be confined to individual
classrooms over short periods of time. The best workshops or
ideas brought in from the outside will have little effect. In
short, good seeds will not grow in weak cultures. (p. 67)
Saphier and King identified 12 cultural norms that affect
school improvement. These norms constitute a structure of beliefs
and values that provide direction for the schools that use them, and
are similar to the characteristics of effective schools. It is not
essential that schools attempting to engage in school improvement
employ the Effective Schools model to accomplish positive results.
It is, however, essential that a culture of values and beliefs that
supply direction be in place or school improvement efforts will not
be successful. The norms identified by Saphier and King are as
follows:
l. 011 i 't . Collegiality essentially means that the
professional staff help each other. They plan special projects
together, focus on curriculum needs together, and share ideas with
each other to improve individually and collectively.
2. fixeerimeetetiee. Teachers are encouraged to experiment
with new ideas, and even if the experiment fails, they are rewarded
for trying.
39
3. W. Teachers and administrators are held
accountable for high performance, which is measured through
evaluation. High performance is rewarded, and anything less is
sanctioned. All professional staff are encouraged to continue to
grow through staff development. Emphasis is placed on enhancing the
potential of all professional-staff members. By enhancing these
individuals’ potential, the school’s ability to improve its
educational program will also be improved.
4. [rget end confidence. 'Teachers’ professional judgment is
recognized and respected. They are given the discretion to use the
methods and materials they believe will be most effective for them.
5. Tangible eupport. Teachers attempting to improve their
instruction receive help from administrators and other teachers.
There is also a commitment to provide teachers with the resources
they need to bring innovative methods and materials into their
classrooms.
6. h' th nowled . Much literature is
available on successful classroom practices, and this literature can
be used to achieve new levels of success in schools. In schools in
which using the data base is a cultural norm, teachers are learning
new methods by turning to the literature. In so doing, they are
expanding their potential and that of their schools.
7. Aeereeietiee_eng_reeegnit1en. Teachers are recognized for
their efforts and achievements in the classroom and the school. The
authors suggested that teacher recognition should be a regular
4O
feature of school committee meetings, P.T.A. luncheons, and end-of-
the-year events for faculty and staff. Principals might put a note
in teachers’ mailboxes to recognize praiseworthy efforts and
accomplishments. In essence, behavior that promotes the cultural
norms is reinforced, morale is enhanced, and those receiving the
praise are rejuvenated; this enthusiasm tends to be contagious.
8. Caring, eelebratien, ene humor. Staff' should be given
opportunities to get together and learn more about each other.
According to Saphier and King, sharing laughter and humor with each
other is very satisfying.
9. Involvement in decision IN. The authors recommended
involving staff in the decision-making process, especially those
decisions that directly affect them and/or their students.
Participation in decision making is also a major component of the
Effective Schools model.
10. Ereteetion ef whet’e importent. It is important to protect
teachers’ instructional and planning time. One way to do this is to
keep meetings and paperwork to a minimum. Memos and personal
conversations between teachers and the principal can replace many
unnecessary meetings.
11. lreditiene. Activities such as trips and special projects
that are repeated from year to year give staff and students special
events to anticipate during the school year.
12. n mm i . Staff input should be
solicited and encouraged. People need to feel free to disagree,
discuss, confront, and resolver matters constructively. No one
41
should think his/her esteem will be negatively influenced because
of sharing his/her perceptions of a school situation.
Saphier and King’s article illustrates the importance of school
culture in making schools desirable workplaces. If the cultural
norms, values, or beliefs are strong, ”the school will not only be
attractive, it will be energized and constantly improving" (p. 74).
" hi nd cell nc in h o in "
In "Leadership and Excellence in Schooling," Sergiovanni (1984)
discussed the importance of‘ culture in schools. He said that
schools that lack a clearly defined culture tend to be characterized
by confusion and inefficiency in operation and malaise in human
climate. In such schools, student achievement also tends to be
lower than in schools that have a clearly defined culture.
Sergiovanni focused on the role of the leader in effective
organizations. He said one of the leader’s major responsibilities
is "purposing," which he defined as the "continuous stream of
actions by an organization’s formal leadership which has the effect
of inducing clarity, consensus, and commitment regarding the
organization’s basic purposes" (p. 6). All persons who function in
an organizational structure desire a sense of order and direction.
When these aspects are provided in the school setting, teachers and
students tend to respond with increased work motivation and commit-
ment.
Sergiovanni stressed the importance of leadership in the
successful organization. Leaders are responsible fOr creating and
42
communicating a vision of the I'desired state of affairs” for the
organization (p. 7). After that vision has been formulated, the
successful leader induces commitment on the part of organization
members to achieve that desired state of affairs. Leaders must
articulate the school purpose and mission, socialize new members
into the culture, and reinforce myths, traditions, and beliefs that
explain "the way things operate around here" (p. 8). The leader is
also responsible for rewarding those who reflect the defined culture
and strive to achieve the desired outcome. According to
Sergiovanni:
The net effect of the cultural force of leadership is to bond
together students, teachers, and others as believers in the
work of the school. Indeed, the school and its purposes are
somewhat revered as if they resembled an ideological system
dedicated to a sacred mission. As persons become members of
this strong and binding culture, they are provided with
opportunities for enjoying a special sense of personal
importance and significance. Their work and their lives take
on a new importance, one characterized by richer meanings, an
expanded sense of identity, and a feeling of belonging to
something specia1--all highly motivating conditions. (p. 8)
The culture of schools is actually ”constructed reality" (Ser-
giovanni, 1984, p. 9). The leader’s role in creating that reality
is a key factor in determining whether the culture is a success.
Sergiovanni asserted, ”The more understood, accepted and cohesive
the culture of a school, the better able it is to move in concert
toward ideals it holds and objectives it wishes to pursue” (p. 8).
Summit
The articles reviewed in this section share a common theme that
is relevant to the present study. The authors explained that
43
without a strong culture in place, schools will lack the direction
necessary to provide sound educational programs and to enter into
successful school improvement projects. The school culture provides
a source of meaning and significance for teachers, students,
administrators, and others as they work within the school setting.
Sehoel Imprevemeht
”In the Aftermath ef Excellenee"
In this article, Boyer (1985) examined the status of school
improvement efforts in the United States and made several
recommendations with regard to such efforts. The movement for
school improvement came about as a response to the 1983 report by
the National Commission on Excellence in Education, which stated, in
essence, that schools in the United States were not doing a good job
of“ educating ,young people. Students were not being adequately
prepared to compete nationally or internationally.
Claims made in the National Commission report made the American
public uncomfortable about the nation’s educational system. A
primary' concern was that other countries, such as Japan, were
surpassing the United States in the quality of education provided to
their young people. Realizing that a problem existed in American
educational programs, people in positions of authority began issuing
mandates for change. Boyer expressed his concern that, in the
search for school improvement, the emphasis would be (“1 regulation
rather than renewal. He saw a danger of local schools being
bypassed as statewide mandates were imposed.
44
Boyer said that as educators became concerned with school
improvement, they looked for direction to American industry and what
successful companies were doing to achieve success. One tactic
successful businesspeople were using was to involve workers at all
levels of the organizational structure in the decision-making
process. Boyer' pointed out that, whereas American industry is
encouraging "more responsible involvement of the workers, the public
sector seems to have it just the other way around. . . . We are
still trying to fix education from the top, and in the process,
imposing more bureaucracy and control" (p. 11). As a result, “we
may be shaping unwittingly a bureaucratic education model that
leaves teachers and principals more accountable, but less empowered.
In the process, they will be blamed for the failure of design prob-
lems dictated unilaterally from above" (p. 11).
Boyer emphasized the importance to school improvement of
involving principals and teachers in the decision-making process.
Such participation is an important aspect of the Effective Schools
model.
" i hu n Sc 1 m rov men ”
Donaldson (1985) focused on school improvement as a process
rather than an event. If a school were to establish a particular
criterion for excellence and then achieve that criterion, and fail
to set new goals and establish new criteria for excellence, it would
not remain excellent for long. According to Donaldson, excellence
is not a state of being, but rather a state of becoming. He pointed
45
out that the "excellence of a school lies in how its internal
processes work to constantly improve its performance" (p. 4).
Donaldson said that teaching must be redesigned to focus on
four functions: (a) studying students, (b) creating tailored
learning experiences, (c) evaluating long-term school effects, and
(d) advocating diversity. To create a truly professional teaching
culture, he asserted, all of these functions must be incorporated.
These elements are also stressed in the Effective Schools model.
"The Vision of an Insider:
A Brectitioner’s View"
Dombart (1985) provided a teacher’s perspective on the manner
in which change takes place in schools. She pointed out that
although current research on school improvement and the
implementation of change in other organizations has stressed the
importance of involving persons at all levels of the organizational
structure, participatory management is not a reality in schools.
Teachers are rarely asked for their opinions about conditions in the
school; when they share an unsolicited opinion, they are often
punished for "making waves" and are regarded by administrators as
"bad teachers" (p. 71).
Dombart was concerned that the recently established task
forces, study teams, and top-level commissions that have been
created to study schools and recommend changes to improve the
quality of educational programs have not included classroom
teachers. In most cases, the members of these task forces and
46
commissions comprise university professors, foundation administra-
tors, and research assistants. According to Dombart, if teachers
continue to be overlooked, they will ”retain the aura of powerless-
ness and invisibility” (p. 72) that has come to define teachers’
perception of their status in the schools.
Dombart’s article is important to the present study because she
illustrated the need for teacher involvement in the school
improvement process. This valuable and accessible resource should
not be wasted. The Effective Schools model of school improvement
incorporates this concept.
"On School Improvement in Pittsburgh;
A Cenyersatien With Richerd Walleee"
This article is a report of Brandt’s (1987) conversation with
Richard Wallace, Superintendent of the Pittsburgh Schools, about
school improvement in that system. Brandt focused on how key school
improvement concepts were applied in the school system, rather than
merely discussing the theory regarding how these concepts might be
used in an actual school improvement effort.
When Wallace was appointed superintendent, one of the first
projects he undertook was a comprehensive needs assessment, which
involved representatives of several groups in the district.
Community leaders, school employees, board of education members, and
parents of public and private school students were surveyed to
determine the problems they believed existed in the schools. Once
the problems were identified, Wallace shared the results with the
board of education and asked them to highlight problems they
47
believed required inmediate attention. The board identified three
priorities that needed to be addressed inmediately: (a) improving
student achievement, (b) improving the quality of personnel
evaluation, and (c) managing enrollment decline.
After the board identified improving student achievement as its
first priority, Wallace took the next step, which he maintained is
very important to the school improvement process. He selected a
group of teachers representing a cross-section of the curriculum and
asked them to identify the 20 most important learning outcomes in
their academic disciplines at each grade level. After the teachers
had reached consensus about these learning outcomes, the other
teachers in the district were given an opportunity to review the
identified outcomes.
After the teachers collectively identified the learning
outcomes they believed to be the most important, the teacher task
force was dismissed. Next, another group of teachers was recruited
to identify the criteria they believed would indicate that the
outcomes identified by the task force had been achieved. These
criteria were then taken to the entire teaching staff to reach
consensus. The second teacher group was then dismissed.
A third group of teachers was next recruited to identify the
instructional materials necessary for teachers to achieve the
objectives thus far identified. A list of the materials they
specified was then presented to the entire teaching staff for their
CODSBI‘ISUS .
48
Representatives of all three of the teacher groups that had
been involved in identifying key information were convened to focus
on developing a plan for implementing the program. 'This plan
included the teacher training that would be needed to prepare them
to implement the newly created educational program.
The key to the success of the Pittsburgh school improvement
effort was the emphasis placed on participation of the teachers who
would ultimately be teaching the new program. The literature
reviewed thus far has addressed the importance of creating ownership
in the employees who will ultimately be required to implement the
changes in the Workplace. In Pittsburgh, the teachers were involved
in the process from its inception. In essence, they created the
educational program.
The Effective Schools model stresses the importance of teacher
participation, as well as the importance of consensus decision
making in establishing district priorities. In this model,
consensus decision making is viewed as the most logical and
productive means of accomplishing school improvement.
Pittsburgh Superintendent Wallace also emphasized the
importance of establishing high expectations for student
achievement, another characteristic of effective schools. In
addition, the district frequently monitors student progress on all
objectives, another aspect of the Effective Schools model.
49
” rm xa '
In this article, Brandt (1985) discussed some of the problems
that are arising in states that have mandated change in their
educational programs without involving teachers in identifying which
areas of the program need change. He focused on Texas, where Ross
Perot, a billionaire executive, donated his time to serve as head of
a state-appointed commission to improve education in the state.
Members of the commission visited Texas schools and listened to
testimony regarding the condition of public education in the state.
After collecting sufficient data, the commissioners reported their
findings to the Governor, who then worked with Perot to pass
legislation to remedy the problems the commission had identified.
The resulting legislation, House Bill 72, known as the Educational
Reform Act, required thorough appraisals of teachers and
administrators, created a career ladder for teachers based on those
appraisals, provided for public schooling for four year olds who
needed it, demanded that students be promoted only if they scored
70% or better on tests measuring grade-level objectives, and
provided tutoring for students who did not pass.
Brandt pointed out the growing problem of changes being imposed
on the educational system by outside forces, including state legis-
latures. Brandt contrasted Perot’s leadership style in business and
his leadership technique in changing public education in Texas. In
business, he avoided "bureaucratic restrictions and [gave] his
employees trust and responsibility” (p. 94). Yet as head of the
state-appointed commission to reform public education, Perot
50
demonstrated complete disregard for the teachers and administrators
who constitute the educational work force. He disregarded their
input and could not understand why they did not enthusiastically
support the legislation resulting from the comission’s efforts.
Brandt noted that persons from outside the field of education should
not be excluded from school improvement efforts, but rather they
should work with educators in a combined undertaking to enhance the
educational offering.
"Commeh Senee"
Sizer (1985) also focused in the process of school improvement.
In this article he examined the length of time required to implement
a school improvement program. He wrote:
School improvement cannot come about quickly nor can it be
hurried by a rush of mandates. It requires a slow and
determined effort, reflected in sound policies and patience. A
good school does not emerge like a prepackaged frozen dinner
stuck for 15 seconds in a radar range; it develops from the
slow simmering of carefully blended ingredients. (p. 22)
The Effective Schools model recognizes the importance of a
long-ternl school improvement, effort. Schools are encouraged to
establish three- to five-year school improvement programs in which
goals are established and strategies devised to accomplish those
goals. When goals are accomplished, new goals are formulated.
Thus, the Effective Schools model is one of internal renewal, which
is carried out through a process of incremental adjustments. As
Sizer wrote, it takes time and patience for a school improvement
program to be successful.
51
ff 1
” ffe iv h 01 r the Urban P '
In this article, Edmonds (1979) outlined the development of the
Effective Schools model of school improvement. He began by stating
his belief that children of the poor have been receiving an inferior
education primarily because they are poor. 'Inequity in American
education," he wrote, "derives first and foremost from our failure
to educate the children of the poor” (p. 20). He pointed out that
many early researchers (Coleman, 1966; Jensen, 1969) concluded that
poor children’s low achievement derived principally from inherent
disabilities characterizing the poor. He then went on to summarize
research in which findings regarding the learning potential of poor
children contradicted the results of these traditional studies.
The first study that contradicted the standard line of thinking
on this subject was performed by Weber in 1971. Weber studied four
inner-city schools in which poor' children’s reading achievement
exceeded the national norm. To determine why poor children were
performing well in these schools and not in others, Weber looked for
characteristics in the four schools that might distinguish them from
typical schools in which poor children were performing inadequately.
He found that all four schools had strong leadership, which involved
the principal’s setting the tone for the school. The principals
helped teachers decide on instructional strategies and were involved
in organizing and distributing the school’s resources. Teachers and
administrators had high expectations for student achievement; these
52
expectations were for all students, regardless of their families’
economic status. All four schools had an orderly, relatively quiet
and pleasant atmosphere. Emphasis was placed on pupils’ acquisition
of reading skills, and students’ progress was frequently monitored.
The significance of Weber’s study is that, for the first time,
a researcher had shown that all students could be taught, regardless
of their families’ background or economic status. Weber showed that
excuses that had typically been used to justify the failure to teach
the children of the poor were no longer valid.
Edmonds also discussed a 1974 study conducted by the State of
New York’s Office of Education Performance Review. The focus of
this study was on two inner-city schools, both serving predominantly
poor student populations. In one school, student achievement was
high; in the other, it was low. In analyzing the characteristics
that distinguished the two schools, certain of Weber’s findings were
confirmed.
In the New York study, it was feund that the differences in
student performance in the two schools resulted from factors under
the schools’ control. Administrative behavior, policies, and
practice appeared to have a significant influence on school
effectiveness. In the more effective school, administrators
demonstrated a balance between being managers and being
instructional leaders. The administrative team in the more
effective school not only recognized that reading achievement was a
key determinant of overall school success, but they also had created
53
and implemented a plan for dealing with the schoolwide reading
problem.
In the less effective school, professional staff tended to
blame poor student achievement on factors beyond their immediate
control. The teachers had blamed everything but themselves for poor
student achievement. In essence, students in the less effective
school were performing poorly partly because their teachers expected
that of them.
Edmonds also cited a 1976 study by Madden, Lawson, and Sweet,
involving 21 pairs of elementary schools in California. The
researchers selected these schools because of the similarities of
the students enrolled in them. The primary difference between the
schools was in the area of student achievement. Madden et al.
focused on identifying specific characteristics that differentiated
the higher-achieving from the lower-achieving schools. Their
findings were similar to those of Weber and the New York study.
The researchers found that teachers at the higher-achieving
schools, as compared to those at the lower-achieving schools,
reported that their principals provided them with more support.
Teachers in the higher-achieving schools were more task oriented and
demonstrated a better understanding of the principles of learning.
Also, in the higher-achieving schools, there was more evidence of an
ongoing monitoring of student progress. In these schools there
appeared to be a higher level of student effort, happier children,
and an atmosphere that was generally more conducive to learning than
54
that in the lower-achieving schools. Teachers in the higher-
achieving schools reported more satisfaction with various aspects of
their work than did teachers in the lower-achieving schools.
Edmonds indicated that the California study is notable because
of its ”reinforcement of leadership, expectations, atmosphere and
instructional emphasis as consistently essential institutional
determinants of pupil performance" (p. 23). In relation to the
current study, Madden et al.’s research confirmed that schools in
which student achievement is high have certain characteristics that
distinguish them from schools with lower levels of student
achievement.
In developing the Effective Schools model, Edmonds relied on
the findings Brookover' and Lezotte gleaned from their study on
"Changes in School Characteristics Coincident With Changes in Stu-
dent Achievement" (1977). The characteristics of effective schools
that are a major focus in the present study came about as a result
of Brookover and Lezotte’s work.
Using data gathered through the Michigan Educational Testing
Program (MEAP), discussed in Chapter I of this dissertation,
Brookover and Lezotte attempted to identify the primary differences
between improving and declining schools. Six of the eight schools
included in their study were improving, and two were declining. In
addition to using the MEAP test data, the researchers had
interviewers conduct interviews and administer’ questionnaires in
these schools. The following findings of Brookover and Lezotte’s
study are of particular importance to the current research:
55
l. The improving schools differed from the declining schools
in the emphasis their staffs placed on accomplishing basic reading
and mathematics objectives.
2. There was a clear contrast in teachers’ and principals’
evaluations of pupils in the improving and declining schools.
Teachers in the improving schools tended to believe that all their
students could master the basic objectives and tended to report
higher' and increasing levels of student abilityu In contrast,
teachers in the declining schools believed that students’ ability
levels were low; therefore, they could not master even the basic
objectives.
3. Staff members in the improving schools had higher
expectations for the future educational accomplishments of their
students. In contrast, staff members in the declining schools were
much less likely to believe that their students would complete high
school or college.
4. Teachers and principals in the improving schools were much
more likely to assume responsibility for teaching the basic reading
and math skills and were more committed to such instruction. In
declining schools, teachers believed there was not much they could
do to influence students’ achievement. They tended to place
responsibility for skill learning on the parents or the students
themselves.
5. There was a clear difference in the principal’s role in
the improving and declining schools. In the former, the principal
56
was more likely to be an instructional leader, more assertive in
his/her institutional leadership role, more of a disciplinarian, and
assumed responsibility for evaluating students’ achievement of basic
objectives. Principals in the declining schools appeared to be
permissive and to emphasize informal and collegial relationships
with the teachers. They placed more emphasis on general public
relations and less stress on evaluation of the school’s
effectiveness in providing students with a basic education.
6. Staff in the improving schools showed greater acceptance of
the concept of accountability and were further along in developing
an accountability model. They accepted the MEAP tests as one
indication of their effectiveness to a much greater degree than did
the staff in declining schools. The latter tended to reject the
relevance of the MEAP tests and made little use of these assessment
devices in evaluating their instruction.
7. In general, teachers in the improving schools were less
satisfied than those in the declining schools. The higher level of
satisfaction and morale in the declining schools seemed to reflect
complacency and satisfaction with current levels of educational
attainment. In contrast, staff in the improving schools were more
likely to express dissatisfaction with the existing condition.
In summing up his research on the characteristics of effective
schools, Edmonds concluded that:
In and of itself, pupil family background neither causes nor
precludes elementary school instructional effectiveness. Our
findings strongly recommend that all schools be held
responsible for effectively teaching basic school skills to all
children. (p. 25)
57
” r win e f t'v 1
r c rove n "
In this article, Lezotte and Bancroft (1985) focused on some of
the key ingredients of the Effective Schools model of school
improvement. They explained that some criticism had been directed
at the Effective Schools model because it seemed to be used only in
large inner-city schools with multicultural student populations and
had not been tested in school districts outside the inner-city
setting. In addressing this criticism, the authors pointed out that
the model has been implemented in districts of various sizes and
demographic configurations and has been helpful in improving
educational programs.
The Effective Schools model was created with the local school
as the site where improvement efforts would take place. Site-based
decision making, at the school building level, is a major strength
of the model. Lezotte and Bancroft indicated that schools using the
model have several things in common. First, the individual building
is the strategic unit being targeted for improvement. These schools
also have a school improvement team that includes teachers and
administrators who work in the school and parents whose children
attend the school. Team members work together to identify strengths
and weaknesses of the school and to create strategies for
eliminating the weaknesses and expanding on the strengths.
The Effective Schools model of school improvement is designed
to involve schools in long-term improvement efforts, usually from
three to five years. During this time, the school team establishes
58
goals and works toward achieving them. When the initial school
improvement program concludes, the school enters the next phase of
the program, which is another long-term improvement effort. Thus,
school improvement is an ongoing process.
According to Lezotte and Bancroft, schools involved in a school
improvement effort using the Effective Schools model have accepted
the following premises as the foundation for their long-term
project:
1. School improvement based on effective schools research
begins with the belief that "the primary purpose of schooling is
teaching and learning" (p. 26). School personnel must be prepared
to modify any patterns and practices that do not support that pur-
pose.
2. Progress in the area of school improvement is assessed in
terms of student outcomes. Educators need to ask themselves which
outcomes they care most about and decide which indicators they will
use to determine whether those outcomes are being achieved.
3. The method the school district chooses to assess student
outcomes accurately reflects the educational outcomes the school or
school district cares most about. A process for thorough
measurement of student progress needs to be devised, and frequent
monitoring of student progress needs to take place to determine
where adjustments need to be made in the educational program.
4. To be effective, a school’s educational program must
demonstrate both quality and equity. According to Lezotte and
59
Bancroft, two outcome standards need to be in place in effective
schools. First, students’ overall level of achievement on the
outcome measures should be high enough to indicate acceptable
mastery of the essential curriculum. Second, subsets of students,
such as minorities, boys, girls, or socioeconomically disadvantaged
youngsters, should not be achieving at a significantly lower level
than other students in the school.
5. ”Quality and equity are achieved and maintained only when
the school improvement effort has been designed to accrue benefits
for all students."
It is important to understand the major premises and
assumptions underlying the implementation of a school improvement
program using the Effective Schools model. In this article, Lezotte
and Bancroft established important ground rules to guide schools
engaging in such a program.
" n redient f a c s 1 ch 01
Effeetiveneee Erejeet"
McCormack-Larkin (1985) described in detail the implementation
of an Effective Schools model of school improvement in Milwaukee,
Wisconsin. Eighteen of the lowest achieving schools in the system
had been directed to improve student achievement levels in reading,
math, and language skills--without additional staff or expenditures.
All of these schools were located in the inner city and served
predominantly low-income and minority students. The 18 schools
entered the mandated school improvement effort, and after five years
all of them had significantly improved student achievement.
60
McCormack-Larkin indicated that this improvement was a result
of the schools’ implementation of the "essential elements of
effective schools" (identical to the characteristics of effective
schools that were the focus in this study). However, these charac-
teristics were expanded to insure a common level of understanding
and application across all 18 participating schools. The essential
elements are as follows (p. 32):
01th
SCHOOL CLIMATE
Strong sense of academic mission.
High expectations conveyed to all students.
Strong sense of student identification and affiliation.
High level of professional collegiality among staff.
Ongoing recognition of personal and academic excellence.
CURRICULUM
Grade-level expectations and standards in reading, math, and
language.
Planning and monitoring for full content coverage.
INSTRUCTION
Efficient classroom management through a structured learning
learning environment.
Academic priority evidenced in an increased amount of allocated
time.
Key instructional behaviors (review and homework check, develop-
mental lesson, process/product check, actively monitored seat-
work, related homework assignment).
Direct instruction as the main pedagogical approach.
Maximizing academic engaged time (time on task).
61
Use of the accelerated learning approach (planning for more than
one year’s growth).
Reading, math, and language instruction beginning at the kinder-
garten level.
COORDINATION OF SUPPORTIVE SERVICES
Instructional approach, curriculum content and materials of
supplementary instructional services coordinated with the class-
room program.
Pullout approach used only if it does not fragment the classroom
instructional program, does not result in lower expectations for
some students, and does not interfere with efforts to maximize
the use of time.
EVALUATION
Frequent assessment of student progress on a routine basis.
Precise and informative report card with emphasis on acquisition
of basic school skills.
Serious attitude toward test taking as an affirmation of indi-
vidual accomplishment.
Test-taking preparation and skills.
PARENT AND COMMUNITY SUPPORT
Regular and consistent communication with parents.
Clearly defined homework policy that is explained to students
and parents.
Emphasis on the importance of regular school attendance.
Clear communication to parents regarding the school’s expecta-
tions related to behavioral standards.
Increasing awareness of community services available to
reinforce and extend student learning.
62
Although all 18 schools in the Milwaukee school improvement
project increased their students’ achievement, some of those schools
evidenced exceptional rates of gain in achievement. These schools
made noteworthy changes in the following four categories:
Change; in eteff ettitgee. The staff developed an attitude
that reflected their belief that every student in the school,
regardless of socioeconomic status, ethnicity, or past academic
performance, could learn. All students could be taught, and all
could achieve. Once the staff developed this positive attitude
about students’ potential, they came to realize that as teachers
they could make a difference in their students’ achievement.
Inservice activities that focused on the educability of all children
helped effect this change in staff attitude, and research was made
available to teachers that highlighted other schools’ successes in
educating poor children.
h n ' ho man emen ad r n’ a 'on. Many changes
were made in the way in which the participating schools were
administered. Principals assumed the responsibility of being
instructional leaders in their schools, and in so doing they were
able to influence the total school program. As instructional
leaders they had an opportunity to interact with principals from
other schools that were involved in school improvement programs;
this interaction helped them realize the importance of understanding
curriculum and effective instructional practices. In addition,
principals began to practice participatory management strategies.
They involved teachers in identifying problems in current school
63
programs and in creating plans to eliminate those difficulties.
They began to involve teachers in all important decisions relevant
to the school.
The essential elements of effective schools were incorporated
into the schools’ improvement plans. Teams were assigned the
responsibility for making plans for improvement in each of the
essential elements, and those plans were taken back to the entire
staff for discussion, modification, and adoption. Here again, the
process was a participatory one. In addition, teachers began to
recognize the interrelatedness of what they were individually
attempting to accomplish in their classrooms; as a result, they
joined forces to tackle mutual concerns. Principals emphasized the
need for teachers at various grade levels to work. on programs
cooperatively.
Teachers also created behavioral expectations for the students
and collectively agreed to reinforce these expectations. The
principal shared the behavioral expectations with the students at an
opening-day assembly, and the teachers went over the expectations in
the classroom. From then on, the entire staff made it their
business to reinforce these behaviors.
Chehgee_1h_eehee1_preetiee§_ehe_pe11e1e§. In the schools where
student achievement improved most markedly, great emphasis was
placed on academics. If it was discovered that students were not
achieving certain educational objectives, adjustments were made in
the manner in which these objectives were being taught. The focus
64
was always on improving students’ grasp of basic skills,
particularly in reading, math, and language arts. In these schools,
high expectations were established for student achievement, and
students’ progress in meeting these expectations was frequently
monitored. In this way, teachers were able to determine what was
working and what was not working in the classroom and to adjust
their teaching strategies until they discovered the most effective
methods for their students.
Another key to the success of the school improvement project in
these schools was the emphasis on homework. Students and their
parents were informed that homework would be assigned and that it
must be completed. When students failed to complete the assigned
homework, they were retained during recess, at lunch, and after
school until it was finished. With regard to completion of
homework, no flexibility was demonstrated.
han ' a r o r 'c . After teachers had identified
the grade-level objectives students would be expected to master,
these objectives were incorporated into units of instruction.
Lessons were highly structured, even to the extent of including key
instructional behaviors for the classroom teacher. Teachers
explained that the highly structured instructional format minimized
the incidence of disruptive behavior during class and increased
students’ academic engagement time.
65
W
Wheels:
Mortimore and Samons (1987) described a study involving 50
elementary schools in London, England. Schools in which student
achievement was high were compared with those in which achievement
was low. The researchers’ purpose was to determine which factors
distinguished higher-performing from lower-performing schools.
During the course of this four-year study, Mortimore and Sammons
identified the following 12 "key factors of effectiveness" to which
they attributed the differences between the higher- and lower-
performing schools.
1. f r i f b
Principals of the effective schools understood the needs of the
school and were actively involved in the daily work of the school.
However, they avoided exerting control over the staff through their
involvement. These principals were knowledgeable about curriculum
issues and discussed those issues and teaching strategies with the
teachers. Principals were concerned about student achievement and,
to ascertain whether established goals were being achieved, they
monitored student progress closely and regularly.
2. .1hye1yehent__ef__the__eeei§teht__hr1heipel, The assistant
principals in the effective schools were involved in decision making
regarding policy issues in the schools. This key factor is not
typically identified as a characteristic of effective schools,
although the Effective Schools model does advocate the involvement
of all staff in the decision-making process.
66
3. 1W. In the effective schools,
teachers were involved in decisions regarding all aspects of the
school’s overall program, including curriculum, their personal
teaching schedule, resource expenditures, and school policy.
4. o n m . Teachers in the effective
schools were consistent in how they presented lessons and approached
their teaching assignment. Guidelines established in the schools
also were applied consistently.
5. Struetured eeeeiens. In the effective schools in Mortimore
and Sammons’s study, the school day and lessons were highly
structured. The researchers asserted that students achieve better
academic results when their day is structured, although it must not
be so rigid that it restricts youngsters’ freedom and movement in
the classroom.
6. n 11 n ' n . Students achieve
better results in classrooms in which teachers communicate interest
and enthusiasm. Teachers who encourage students to use creativity
and problem-solving techniques stimulate and challenge youngsters in
their learning.
7. or - n n . In classrooms in which a high
level of student industry is apparent, students have a desire to
begin new tasks and seek new challenges.
8. Limited_feehe_rith1n_ee§eieh§. Mortimore and Sammons found
that children’s achievement was higher when teachers concentrated on
one curriculum area during a classroom session. However, students
could be working on different facets of the subject that was the
67
focus of the session. In addition, teachers who responded to
individual student needs in presenting material and designing
classroom work fostered a high level of student achievement.
9. ... A -m 1 °. .- .:- -: I‘ a . _.-
Students demonstrated higher levels of achievement in classrooms in
which the teacher communicated with all students, either
individually or collectively, during the class. Students who had
little teacher communication directed at them achieved more poorly
than those who received more frequent communication from the
teacher.
10. Beeerci_keepjhg. In classrooms where teachers maintained
comprehensive records of student progress, youngsters achieved
better academically. It follows that teachers who maintained
comprehensive records of students’ achievement used those records to
monitor the progress of youngsters in their classroom and adjust
their instructional methods when necessary.
11. Eerehtel_ihrelyemeht. Mortimore and Sammons found that the
effective schools in their study had a higher level of parental
participation and involvement than did the less effective schools.
The researchers recommended encouraging parents to serve as
volunteers in the classroom and to focus on their children’s
academic development at home. They pointed out that communication
between the school and parents regarding the children’s educational
development is beneficial to student achievement.
68
12. W. In the effective schools in Mortimore
and Sammons’ study, much less emphasis was placed on punishment of
student misbehavior than in the less-effective schools. Instead,
emphasis was placed on praising and rewarding students who behaved
appropriately. Student self-control was encouraged. Outside the
classroom, as well, teachers concentrated on creating and
maintaining a positive school atmosphere. They organized lunch-hour
and after-school clubs and activities for students and even ate
lunch with children in the cafeteria to enhance the positive school
climate.
Mortimore and Sammons concluded with regard to school
effectiveness:
The school contributed substantially to students’ progress and
development. In fact, for many of the educational outcomes,
especially progress in cognitive areas, the school is much more
important than background factors in accounting for variations
among individuals. . . . Although some schools are more
advantaged in terms of their size, status, environment, and
stability of teaching staff, these favorable characteristics do
not, by themselves, ensure effectiveness. They provide a
supporting framework with which the principal and teachers can
work to promote student progress and development. However, it
is the policies and processes within control of the principal
and teachers that are crucial. These factors can be changed
and improved. (p. 6)
Some of the literature regarding the Effective Schools model of
school improvement has not been positive. In his article, "Using
Effective Schools Studies to Create Effective Schools: No Recipe
Yet,” D’Amico (1982) was critical of many aspects of the literature
69
that has been generated regarding the characteristics of effective
schools. In particular, he repeatedly pointed out that, although
researchers associated with the Effective Schools model have placed
a good deal of emphasis on certain characteristics that seem to
define effective schools, the characteristics seem to change from
article to article, even when the author remains consistent.
D’Amico asserted:
Although these authors’ conclusions about the characteristics
of effectiveness seem similar, they do not match. Not only is
the number of characteristics different in each study, but also
the characteristics that seem similar are expressed differ-
ently. Finally, some characteristics seen as "indispensable”
by' some authors--for* example, strong administrative leader-
ship--are not included by the others. This discordance from
study to study presents an obstacle for practitioners who
attempt to use their conclusions as a recipe. Without more
unanimity about which characteristics contribute to a school’s
effectiveness, it is difficult to know which characteristics to
use as a focus for improvement. And the studies offer little
guidance for selecting the most appropriate. (p. 60)
D’Amico pointed out that, in some of the research regarding
effective schools characteristics, numerous characteristics have
been identified in the findings, but significantly fewer
characteristics in the conclusions. He voiced a concern that some
authors who have reduced the number of characteristics from findings
to conclusions have not explained adequately the rationale they used
to eliminate certain characteristics or to retain others.
D’Amico explained that, although hundreds of effective schools
exist, they do not necessarily exist because they share conunon
characteristics. Instead, D’Amico maintained that each effective
school’s effectiveness is the result of intricate, idiosyncratic
processes that are unique to the school.
70
D’Amico’s major thrust in this article was to argue that the
effective schools movement and resulting literature have failed to
provide a recipe that schools desiring to improve their educational
programs can use as a guide.
f ec 'v 1 ' l
"Effeete ef Ihree Erineipel Styles
en Seheel Imhreyemeht"
Hall, Rutherford, Hard, and Huling (1984) investigated the
change-facilitator styles of school principals. They asserted that
the change-facilitator style of the principal has a direct effect on
the implementation of any change in the school, including a school
improvement program. The change-facilitator styles that were
investigated in the present study were based on the research
reported in Hall et al.’s article.
To identify the change-facilitator styles of principals, Hall
et a1. observed the principals in their buildings as they
facilitated the implementation of various types of alternative
programs. The researchers identified three distinct change-
facilitator styles among the principals; these styles are discussed
in the following paragraphs.
Beepeheer. According to Hall et al.:
Responders place _a heavy emphasis on allowing teachers and
others the opportunity to take the lead. They believe that
their primary role is to maintain a smooth running school by
focusing on traditional administrative tasks, keeping teachers
content and treating students well. They view teachers as
strong professionals who are able to carry out instruction with
little guidance. Responders emphasize the personal side of
their relationships with teachers and others. (p. 24)
71
Responders tend to give all staff members an opportunity to
give their input on decisions regarding educational programs in the
building; this strategy allows responder principals to pass
decision-making responsibilities along to others in the building.
Respondents demonstrate a lack of vision regarding long-range
instructional programs and goals for the school. They have a desire
to please others, which helps explain their tendency to let others
make decisions for them and their lack of initiative in introducing
new ideas, programs, and methods in the school.
hehegers. Principals who are managers in terms of change-
facilitator style tend to demonstrate a broader range of behaviors
than responders. .Although managers demonstrate some responsive
behaviors, they will also initiate actions in support of a
particular change effort in their schools. Managers are supportive
of their teachers and typically will defend them from excessive
demands. When central office directs manager-principals to
implement a change in their school, they will become involved with
teachers in ensuring the change is implemented successfully. In
general, however, managers will not initiate innovations other than
those they have been ordered to implement.
Initietere. Initiators have clear, decisive, long-range goals
for their schools. They know what qualities define a good school
and dedicate themselves to having their schools attain those
characteristics. Initiators’ decisions are based on what they
believe is best for their school and the students. They maintain
72
high expectations for teacher and student performance. ‘To ensure
that these expectations are being achieved, they work closely with
teachers and regularly monitor student progress.
Initiators typically do what they believe needs to be done to
achieve the goals they have set for their schools. Sometimes they
will seek changes in school district policy or interpret that policy
to suit their schools’ needs. They tend to practice participatory
management by soliciting input from staff members regarding
decisions that will affect the school’s educational program.
Because the principal’s role is so broad, it is difficult to
consider all of the administrator’s daily behaviors in assessing
his/her influence on the school’s educational program. Hall and his
colleagues narrowed the focus considerably. By considering only the
change-facilitator style of the principal, it is easier to determine
the effect of the principal on particular areas of the educational
program, as was attempted in the present study.
' i i de ' an
51W
In this article, Andrews and Soder (1987) established a link
between the behavior of the building principal and student
achievement. They measured 18 strategic interactions between
principals and teachers in terms of the principal’s role as (a)
resource provider, (b) instructional resource, (c) communicator, and
(d) visible presence. Characteristics of these roles are discussed
in the following paragraphs.
73
Beeeeree_preyieer. As a resource provider, the principal takes
whatever action is deemed necessary to ensure that the school will
have the necessary tools to achieve its vision and goals. These
resources include personnel, materials, information, and
opportunities the principal is able to obtain for the school.
Instructienal_resource- The principal establishes expectations
for improvement of the school’s educational program. To ensure that
improvement takes place, he/she actively engages in staff
development by presenting information and coordinating staff-
development opportunities. The principal focuses on enhancing
classroom circumstances and ultimately improving student
achievement.
Cemmghieeter. As a communicator, the principal models behavior
that is designed to improve the school’s educational program; a
commitment to school goals is apparent in all he/she does. In addi-
tion, the principal articulates a vision for achieving school goals
and comunicates high standards regarding teacher performance and
quality of instruction.
11W. The principal visits classrooms and helps
teachers develop effective teaching strategies. He/she often talks
with students and teachers spontaneously to set the tone for the
building and to solicit input about various aspects of the school
program.
Andrews and Soder asked teachers in 33 schools to respond to
questionnaires regarding their perceptions of their principals in
selected areas of strategic interaction. Using the response data,
74
the researchers grouped the principals into three categories:
strong leaders (11 highest scoring principals), average leaders (ll
scoring in the middle), and weak leaders (ll lowest scoring). They
found that, in the schools whose principals were classified as
strong leaders, student scores were significantly higher than in
schools whose principals were classified as average or weak leaders.
Andrews and Soder concluded that teachers’ perceptions of the
principal as an instructional leader were an accurate assessment of
those qualities. They also pointed out that the results of the
study established a direct link between the principal’s leadership
style and student performance.
Summar
This chapter contained a review of pertinent literature on
school culture, school improvement, effective schools, and effective
school principals. The articles reviewed in this chapter were
selected because they represent common themes in the literature on
school improvement and effective schools. The authors are among the
leaders in school improvement.
No literature was discovered on the relationship between the
principal’s change-facilitator style and the extent to which the
characteristics of effective schools are present in the school.
That topic was addressed in the present study. The methodology used
in conducting the study is explained in Chapter III.
CHAPTER III
RESEARCH DESIGN AND METHODOLOGY
This study was undertaken in an attempt to answer questions
that have not been addressed in the literature on school
improvement. There is a considerable amount of material on school
improvement in general, the Effective Schools model of school
improvement, and school principal behaviors. However, to this
researcher’s knowledge, no attempt has been made to establish a link
between the change-facilitator style of the principal and the extent
to which the characteristics of effective schools are present in the
school. This researcher focused on that topic.
fineness;
The following hypotheses, stated in the null form, were tested
in this study:
he I: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
fle_2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
75
76
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
he 4: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Responder
change facilitator style, as opposed to another style.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Manager
change-facilitator style, as opposed to other styles.
he_e: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Initiator
change-facilitator style, as Opposed to other styles.
he 2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
he_§: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
he 19: There is TH) significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
77
he 1|: There is IN) significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
ho 12: There is no significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
he IS: There is no significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as. demonstrating the Responder change-facilitator' style, as
opposed to other styles.
He 15: There is 1") significant difference between the
teacher’s perception of’ the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Manager change-facilitator style, as
opposed to other styles.
he IS: There is 1") significant difference between the
teacher’s perception of 'the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as. demonstrating the Initiator change-facilitator' style, as
opposed to other styles.
he 16: There is TH) significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Responder change-facilitator
style, as opposed to other styles.
he IZ: There is IN) significant difference between the
teacher’s perception of the extent to which the Effective
Schools. model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Manager change-facilitator
style, as opposed to other styles.
78
he IS: There is no significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Initiator change-facilitator
style, as opposed to other styles.
he IS: There is no significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the1 Responder change-facilitator style, as opposed to other
sty es.
13L_zg: There is no significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Manager change-facilitator style, as opposed to other
styles.
he 21: There is TH) significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Initiator change-facilitator style, as opposed to other
styles.
W
In planning the study, the researcher decided that the schools
selected to participate in the study should be familiar with the
Effective School model of school improvement. Thus, the need to
familiarize school personnel with the characteristics of effective
schools would be eliminated, and these individuals would be using
the same school improvement vocabulary. This was important because
the Connecticut School Effectiveness Questionnaire, one of the three
instruments used in the study, contains questions on teachers’
perceptions of the extent to which the characteristics of effective
schools are present in their school.
79
The first step in conducting the research, then, was to
identify schools that were familiar with the Effective Schools model
of school improvement. Over the past several years, the Wayne
County Intermediate School District has coordinated a statewide
program of school improvement training for school personnel
interested in improving their educational programs. The program is
funded through a school improvement grant from the State of Michigan
and has been very successful. Participants from hundreds of schools
throughout Michigan gather monthly at regional training sites to
focus on strategies for school improvement. The training provided
through this program, called Strategies Used to Cooperatively Create
Successful Schools and Staffs (SUCCESS), is based on the Effective
Schools model of school improvement.
The researcher approached the program coordinators and
requested their permission to invite participants from schools that
had been involved in the SUCCESS program for at least two years to
participate in the current study. That permission was granted, and
flyers describing the study and inviting involvement were circulated
to SUCCESS participants at several training sites throughout the
state. Because two of the three surveys to be used in the study had
been validated in elementary schools, participation was restricted
to staff from elementary schools to insure that the results of the
study would be valid.
Principals from 13 elementary schools expressed an interest in
participating. Six of these schools were located in urban settings,
and seven were in rural settings; they ranged in staff size from 5
80
to 26 teachers. They were all in at least the second year of an
Effective Schools model school improvement program.
Meghan
All of the principals who had expressed an interest in
participating in the study were telephoned to confirm their
involvement. The researcher described the study to them and
collected preliminary data on their teaching staffs. Principals
were asked how many teachers comprised the staff and were told that
it would take the teachers about 45 minutes to complete all three
survey instruments. The researcher suggested that a staff meeting
be dedicated to having teachers complete the survey package but said
that teachers could take the surveys to their classrooms or homes to
complete at their leisure.
After determining the number of teachers in each of the
participating schools, the researcher assembled a packet containing
the three surveys (the Connecticut School Effectiveness
Questionnaire, the Change Facilitator Style Questionnaire, and the
Staff Perception of Change Survey) and directions for each teacher
in the sample. Principals distributed these packets to the
teachers.
Principals were asked to place the completed instruments in the
stamped envelope provided to them and to return the envelopes to the
researcher without reviewing the surveys. Principals and teachers
were assured that the results of the study would remain completely
confidential.
81
W
h nn u h l
Effeetiyenees Qeeetienneire
The Connecticut School Effectiveness Questionnaire fecuses on
the seven characteristics of effective schools. The survey contains
97 questions relating to particular characteristics. Teachers were
to indicate the extent to which they agreed that the condition
described in each item was present in their school, using a Likert
scale ranging from 1 (Strongly Disagree) to 5 (Strongly Agree).
When the responses are scored, the result is an aggregate teacher
perception of the extent to which a particular characteristic is
present in the school. (See Appendix A for a copy of the
questionnaire.)
Because this study was based on teachers’ perceptions of the
extent to which individual characteristics of effective schools were
present in the school, as well as their perceptions of their
building principal’s. change-facilitator’ style, individual teacher
responses rather than the aggregated responses of all teachers in a
particular school were analyzed. However, a complete school profile
or aggregate analysis of one of the participating schools is
included in Appendix B.
In analyzing individual teachers’ responses to the Connecticut
School Effectiveness Questionnaire, the median score for all
teachers in the study was calculated for each characteristic of
effective schools. To establish the extent to which individual
teachers perceived a particular characteristic to be present, the
82
researcher decided that a teacher response that was greater than the
median would indicate high presence of the characteristic, and a
response that was equal to or less than the median would indicate a
perception of low presence of the characteristic being considered.
lhe Chenge Eeeiliteter Style
Questiennmg
Hall and his colleagues developed the Change Facilitator Style
Questionnaire to assess the change-facilitator style of a principal
in implementing a particular innovation in the school. (See
Appendix A for a copy for the questionnaire.) For the purpose of
this study, the innovation was the implementation of school
improvement in the principal’s school. The 30 questionnaire items
pertain to three dimensions of the change-facilitator style.
Teachers rate the extent of emphasis given to each item by the
principal, using a Likert-type scale ranging from 1 (Never or Not
True) to 6 (Always or Very True). The three dimensions, along with
their polar extremities--referred to by the test authors as scales,
are discussed in the following paragraphs.
Ceheerh_jer_£eee1e. This dimension pertains to the extent to
which the principal, as a change facilitator, emphasizes Social/
Informal or Formal/Meaningful interactions with his/her staff and
others with whom he/she interacts. According to Vandenberghe
(1988):
83
A change facilitator who emphasizes the Social/Informal end of
the dimension believes that attending to feelings, open
discussions of questions and problems are the important foci.
A great deal of time and energy is invested in probing to find
out what people inside and outside the school think and feel.
This attention to feelings and perceptions is focused more on
listening, trying to understand and acknowledging iInnediate
concerns than in providing answers or anticipating long-range
consequences. There is a personable, friendly, almost chatty
tone to many of the interactions. When concerns are addressed
for resolution it is done in ways that are responsive rather
than anticipatory and the emphasis is on being personal and
friendly rather than task oriented. (p. 9)
The other end of the Concern for People dimension is termed
the Formal/Meaningful scale. The facilitator who demonstrates
behavior at this end of the dimension will engage in interactions
that primarily' center' on school priorities and directions.
Discussions are focused on teaching and learning and other
substantive issues. Most interaction is designed to support
teachers in their school-related tasks. In contrast to the chatty
types of interactions at the other end of this dimension, the
principal at the Formal/Meaningful end is almost always looking for
long-lasting solutions to the problems he/she and the school face.
Vandenberghe stated that the principal at the Formal/Meaningful end
of the dimension is aware of the feelings and perceptions of the
staff but tends not to be overly influenced by "superficial and
short-lived feelings and needs of people" (p. 9). Instead, the
principal who demonstrates facilitator behavior at this end of the
Concern for People dimension maintains a constant emphasis on
teaching and learning activities.
In essence, the primary difference between the Social/Informal
and the Formal/Meaningful ends of the dimension appears to be the
84
demeanor' of’ the principaJ in carrying out the business of ‘the
school. At one end of the dimension, the facilitator is relaxed and
chatty; at the other' end, the facilitator is focused and
businesslike in all interactions he/she undertakes.
With regard to the three change-facilitator types of concern in
this study (Responder, Manager, and Initiator), the Initiator was
expected to score low on Social/Informal behavior and high on
Formal/Meaningful behavior. In other words, the Initiator was
expected to demonstrate facilitator behavior that is formal and
meaningful as opposed to social and informal. The Manager was
expected to have average scores--neither high nor low--on the two
ends of the dimension. The Responder was expected to score high on
the Social/Informal end and low on the Formal/Meaningful end. Thus,
the Responder was expected to demonstrate facilitator behavior that
was more social and informal than that of the Initiator.
r an“ ' n l f ' 'en . The Organizational Efficiency
dimension is designed to) measure the extent to which a change
facilitator locates resources, establishes procedures, and manages
schedules and time.
One end of the Organizational Efficiency dimension is Trust in
Others. The principal who demonstrates Trust in Others assumes that
the staff under his/her direction know how to carry out their
responsibilities with minimum monitoring or direction by the
principal. The principal is slow to recognize the need for change
and will typically introduce changes to the staff by making
85
suggestions or supplying loosely structured guidelines within which
the staff can establish procedures and inaugurate necessary policy
changes without the principal’s direction. Decisions are delayed to
allow all concerned individuals to have input into the decision-
making process. Administrative systems in the school are strictly a
response to external pressures and the expressed needs of the staff.
The other end of the Organizational Efficiency dimension is
referred to as the Administrative Efficiency scale. The principal
functioning as a facilitator at this end of the dimension
establishes clear procedures and resource systems to help teachers
and others do their jobs efficiently. Providing support for
efficient systems is a priority for this type of principal, whose
emphasis is on establishing and maintaining clear procedures so that
teachers and other organization members can function at their best.
As the need for new systems and procedures becomes apparent, they
are established and implemented on a priority basis. The change
facilitator at this end of the dimension is the epitome of
organizational efficiency.
The Trust in Others end of the dimension represents the lowest
level of efficiency, whereas Administrative Efficiency represents
the highest level. The Initiator was expected to score low on Trust
in Others and high on Administrative Efficieney. The Manager was
expected to have average scores on the two ends of the dimension.
The responder was expected to score high on Trust in Others
86
(indicating the least efficient change-facilitator behavior) and low
on Administrative Efficiency.
Stretegie Senee. This dimension measures the principal’s
ability to view things from the overall perspective of accomplishing
long-term goals and organizational objectives. Some principals can
place daily activities into proper perspective, whereas others
cannot.
At one end of this dimension is the Day-to-Day scale.
Principals functioning as change facilitators at this end
demonstrate very little anticipation of *future developments and
organizational needs within the school. These individuals respond
to problems and issues as they surface and have no conception of how
organizational systems might be improved. very little thought is
focused on the long term; everything is a short-term response to
eliminate problems as they arise.
At the other end of this dimension is the Vision and Planning
scale. The principal functioning as a change facilitator at this
end of the dimension demonstrates a long-term vision that is
integrated with an understanding that the daily activities are means
to the desired end. Teachers and others in the organization are
pushed to accomplish all they can. This type of principal
demonstrates assertive leadership, continual monitoring, commitment
to action, and creative interpretations of policy and uses of
resources to accomplish long-term goals and organizational
objectives. This end of the dimension reflects the most efficient
form of change facilitation a principal can demonstrate.
87
With regard to the two ends or scales of the Strategic Sense
dimension, the Initiator was expected to score low on Day-to-Day and
high on Vision and Planning behaviors. The Manager was expected to
receive average scores on both scales. The responder was expected
to score high on Day-to-Day and low on Vision and Planning
behaviors.
Thus, there was an expected pattern of scores on each scale of
the Change Facilitator Style Questionnaire for each type of
principal--Initiator, Manager, and Responder. These patterns are
shown in Table 3.1.
To classify each teacher’s perception of his/her principal’s
style into one of these three categories, the six scale scores for
the three dimensions were compared with the specified patterns. If
the teacher’s scores tended to be low, high, low, high, low, high,
that teacher was said to perceive the principal as an Initiator. If
the teacher’s scores on the six scales tended to be average, that
teacher was classified as perceiving the principal as a Manager. If
the teacher’s six scale scores tended to have a high, low, high,
low, high, low pattern, the teacher was classified as perceiving the
principal as a Responder.
High, average, and low scores were defined in accord with data
collected in previous studies of the Change Facilitator Style
Questionnaire. On each scale, the average score was that obtained
in 1988 from a sample of 479 teachers from 46 schools, during
initial studies of the questionnaire. A high score was defined as
one standard deviation above the mean, whereas a low score was
88
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91
After the change-facilitator styles had been assigned, the
individual teachers’ responses to the Connecticut Survey were used
to determine whether the teacher would be classified as perceiving
that each attribute of the characteristics of effective schools was
present in the school. Next the relationships between classifica-
tions on the Connecticut Survey and the Change Facilitator Style
Questionnaires were assessed to determine whether, based on
teachers’ perceptions, the principal’s change-facilitator style was
related to the extent to which each of the seven characteristics of
effective schools was present in the school. These relationships
provided answers to the null hypotheses tested in the study.
T t ff i f Ch n urve
The Staff Perception of Change Survey was designed to measure
teachers’ perceptions of the extent to which the presence of each of
the characteristics of effective schools had changed during the time
the school had been involved in its Effective Schools model school
improvement program. This survey contained two questions on each of
the seven effective schools characteristics. In response to the
first question on each characteristic, teachers were to indicate the
extent to which they perceived the characteristic to have been
present in the school at the beginning of the school improvement
program, using a five-point scale ranging from 1 (Not Present) to 5
(Fully Present). In response to the second question on each
characteristic, teachers were to indicate the extent to which they
92
perceived the characteristic to be present in the school at the time
of the survey, using the same five-point scale.
Teachers’ responses to the Staff Perception of Change Survey
were first calculated individually to determine the extent of change
each teacher perceived to have taken place for each of the seven
characteristics. The difference between responses to the first and
second questions for: each characteristic was calculated. This
difference represented the teacher’s perception of the amount of
change that had taken place from the beginning of the school
improvement program to the time of the survey.
Each teacher’s perception of change was classified as low or
high, based on the median change score for the entire sample. (The
overall change score was the sum of the seven differences.)
Teachers with change scores less than or equal to the median were
assigned to the low-change group, whereas teachers with change
scores above the median were assigned to the high-change group.
This classification was then compared with the Initiator, Manager,
and Responder categories in which teachers perceived their
principals to be functioning (as indicated on the Change Facilitator
Style Questionnaire). This comparison enabled the researcher to
determine whether there was a significant difference in the number
of teachers who said that change had occurred in their school and
those who said change was absent, within each of the principal
facilitator-style classifications. These comparisons also focused
on the importance of the teacher’s perception of the change-
facilitator style of the principal and thus helped validate, to some
93
extent, the relationships previously established between the change-
facilitator style of the principal and the characteristics of
effective schools.
M31153.
Preliminary categorization and analysis of responses to the
three questionnaires were explained in the discussions of the
individual instruments. In addition to these steps, the following
procedures were employed.
The Connecticut School Effectiveness Questionnaire response
forms were sent to the Connecticut Department of Education for
computer scoring. When the Department returned the profiles of the
participating schools, the surveys were reunited with the other two
surveys used in the study and sent to the University of Idaho.
There, Archie George, one of the co-authors of the Change
Facilitator Style Questionnaire, statistically analyzed the survey
data to determine means, medians, standard deviations, and overall
response patterns.
Chi-square analyses were performed to determine whether there
was a statistically significant difference in the number of teachers
who perceived a low or high extent of presence of the characteris-
tics in ‘their* school for each change-facilitator style. 'These
analyses were done to test the null hypotheses. Chi-square analyses
were also performed to determine whether there was a significant
difference in the number of teachers assigned to each change-
facilitator-style category who perceived a low or high extent of
94
change in the characteristics (according to the Staff Perception of
Change Survey).
The results of the data analyses are presented in Chapter IV.
CHAPTER IV
FINDINGS
This chapter contains the findings of the data analyses
performed in this study. Results from the Connecticut School
Effectiveness Questionnaire are presented first, followed by those
from the Change Facilitator Style Questionnaire. The results of the
hypothesis tests are then presented and discussed. Findings from
the Staff Perception of Change Survey are the topic of the fourth
section. Included is a discussion of the relationship between the
teachers’ perceptions of change in their schools and the change-
facilitator styles of their principals.
e 1 F m t nn i o l
Eff !' D l' .
The Connecticut School Effectiveness Questionnaire fecuses on
the characteristics of effective schools. Each of the seven char-
acteristics is listed, and several questions that relate to each
characteristic are asked. In total, the questionnaire contains 97
questions, each of which requires a response on a scale ranging from
1 (Strongly Agree) to 5 (Strongly Disagree).
All of the responses to the questions that relate to a
particular characteristic are tabulated when the questionnaires are
scored by the Connecticut Department of Education, and a profile for
95
96
each participating school is created on a question-by-question
basis. The percentage of teachers giving each of the five responses
for each question is provided in the profile, and the mean numerical
response by teachers to a particular question is also provided. In
addition to the mean teacher response to each question under a
particular characteristic, the profile also gives an overall mean
for all of the teacher responses to all questions relating to a
particular characteristic. In other words, the profile provides an
overall mean score, which summarizes the teacher perception
regarding the extent of presence of each characteristic. It also
provides mean scores for each question relating to a particular
characteristic. This reporting enables schools to address specific
areas of concern perceived by teachers or to deal with the overall
mean score for a characteristic in setting school improvement goals.
An example of a profile from this questionnaire is included in
Appendix B. This is a profile of one of the schools that
participated in the study. Identifying information has been
eliminated to ensure anonymity.
The completed Connecticut questionnaires were sent to the
Connecticut State Department of Education for computer scoring. .A
complete profile was created for each participating school. When
the school profiles arrived, copies were sent to each of the
participating schools to enable them to use the data to measure the
effectiveness of their school improvement efforts and also to
establish new goals in any of the characteristic areas in which
their scores were lower than desired.
97
The profiles created by the Connecticut State Department of
Education did not provide specific information regarding each
teacher’s responses. To examine the 21 null hypotheses, each
teacher’s questionnaire had to be considered separately to determine
whether a particular teacher perceived a low or high extent of
presence of a particular characteristic in the school. To place
teachers in categories of low or high perception of presence of a
characteristic, teachers whose scores were at or below the median
score for' a characteristic. were placed in the category of low
perception of presence. Those whose scores were higher than the
median score were placed in the category of high perception of
presence. Once the categories of low and high perception of
presence of the characteristics were assigned, the change-
facilitator style each teacher perceived his/her principal to be
demonstrating was considered, in order to determine whether a
relationship existed between the teacher’s perception of the
principal’s change-facilitator style and the extent to which the
teacher perceived the characteristics of effective schools to be
present in the school. (Findings from the Change Facilitator Style
Questionnaire are discussed later in this chapter.)
Table 4.1 contains the mean and median scores for each of the
seven characteristics of effective schools, based on teachers’
responses to the Connecticut School Effectiveness Questionnaire.
The median scores shown in Table 4.1 will be presented again for
each characteristic as it is discussed.
98
Table 4.1.--Mean and median teacher scores on the Connecticut School
Effectiveness Questionnaire.
Characteristic of Effective Schools
1 2 3 4 5 6 7
Mean 3.600 3.590 3.340 3.490 3.530 3.540 3.820
Median 3.667 3.688 3.375 3.429 3.500 3.556 3.895
Std. dev. .712 .723 .886 .614 .629 .666 .660
Key: Characteristic Safe and Orderly Environment
1 .
Characteristic 2 - Clear School Mission
Characteristic 3 s Instructional Leadership
Characteristic 4 = High Expectations
Characteristic 5 . Opportunity to Learn and Time-on-Task
Characteristic 6 = Frequent Monitoring of Student Progress
Characteristic 7 . Home-School Relations
n m the ili t
The Change Facilitator Style Questionnaire focuses on three
dimensions of change-facilitator style. Each dimension is evaluated
by measuring responses to items on a Likert-type scale, the two ends
of’ which are essentially opposites. Each type of principal--
Initiator, Manager, or Responder--has an expected pattern of scale
scores on the Change Facilitator Style Questionnaire.
To classify each teacher’s perception of his/her principal’s
style into one of ‘these categories, the six scale scores were
compared with the specified patterns. If the teacher’s six scores
tended to be low, high, low, high, low, high, that teacher was said
to perceive the principal as an Initiator. If the teacher’s scores
99
on all six scales tended to be average, that teacher was said to
perceive the principal as a Manager. If the teacher’s six scores
tended to have a high, low, high, low, high, low pattern, the
teacher was classified as perceiving the principal as a Responder.
High, average, and low scores were defined according to data
collected in previous studies on the Change Facilitator Style
Questionnaire. On each scale, the average score was that obtained
in 1988 on a sample of 479 teachers from 46 schools, during initial
studies of the questionnaire. A high score was defined as being one
standard deviation above the mean; a low score was defined as being
one standard deviation below the mean.
To classify a teacher’s perception of the principal into one of
the three patterns, three numbers were computed, each representing
the distance between the teacher’s scores and each of the patterns.
The difference between the teacher’s Social/Informal scale score and
the low score in the norm group on that scale was calculated and
then squared. This was added to the squared difference between the
teacher’s Formal/Meaningful scale score and the high score on that
scale in the norm group. This process continued for the remaining
four scales. The result was one value that represented the distance
between the teacher’s scores and the expected Initiator pattern.
Similarly, the squared differences between the teacher’s six scale
scores and the average score in the norm group on each scale were
summed to represent the distance between the teacher’s responses and
the expected Manager profile. The distance from the Responder
100
profile was also calculated. The lowest distance value determined
to which group the teacher’s perception of the principal was
assigned.
Table 4.2 contains overall mean scores for teacher responses on
each of the six scales in the Change Facilitator Style
Questionnaire. Each dimension in the questionnaire is measured on
two scales; the first measures inefficiencies, and the second
measures efficiencies. For example, the Social/Informal scale under
the dimension Concern for People measures inefficiencies; the
Formal/Meaningful scale under the same dimension measures
efficiencies.
xam' ' h 1
With the overall median and individual teacher scores
calculated for the Connecticut School Effectiveness Questionnaire
and teachers assigned to the change-facilitator-style categories
they perceived their principals to be demonstrating, it was possible
to begin answering the 21 null hypotheses examined in the study.
In assigning teachers to the change-facilitator categories they
perceived their principals to be demonstrating, teachers whose
scores matched the Initiator style pattern were assigned to the
Initiator category, those whose scores matched the Manager style
pattern were assigned to the Manager category, and teachers whose
scores matched the Responder pattern were assigned to the Responder
category. As a result, 42 of the 177 participating teachers were
101
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102
assigned to the Initiator category, 35 to the Manager category, and
100 to the Responder category.
After the teachers had been assigned to a change-facilitator-
style category, their scores on the Connecticut School Effectiveness
Questionnaire were examined to determine whether they perceived a
high or low extent of presence of each of the characteristics of
effective schools in their own schools, based on their scores in
relation to the median score for each characteristic.
In the following pages, the results of testing the null
hypotheses pertaining to each of the seven characteristics of
effective schools are presented. One chi-square table was
constructed for each characteristic. In each table, teachers are
separated into the three change-facilitator-style categories to
which their scores qualified them to be assigned. In each of these
categories, the individual teachers’ Connecticut scores were
analyzed to determine whether the teachers in the particular change-
facilitator-style category perceived a low or high extent of
presence of the particular characteristic of effective schools being
considered. Each table also indicates the number of observations
that would be expected to appear in a particular category if there
were no relationship between teachers’ perceptions of change-
facilitator style and perceived extent of presence. The table also
includes the calculated chi-square value, which is based on the
number of actual observations in the category in comparison to the
expected number of observations. To determine the significance of
103
the calculated chi-square values in each category, a Pearson and
Hartley chi-square probability table was examined.
WM
he I: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
he_2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
Before examining the first three null hypotheses, the 177
teachers were assigned to one of the change-facilitator-style
categories and also to a low or high perception of extent of
presence category. Table 4.3 contains (a) the number of teachers
assigned to each change-facilitator-style category; (b) the number
of teachers in each change-facilitator-style category who perceived
low and high extents of presence of a Safe and Orderly Environment;
(c) the number of observations that could be expected in the low and
high categories of perceived presence if the numbers were selected
randomly; (d) the chi-square value for the numbers that appear as
actual observations in the low and high categories, in relation to
the expected numbers based on random selection; and (d) the
probability that such a numerical configuration would occur by
104
chance if there were no relationship between the two instruments.
This format was used for all of the chi-square tables.
Table 4.3.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Safe and Orderly Environment.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 3 39 42
Eip. 22.3 19.7
X 16.7086 18.9230 Chi-square - 35.63*
Manager Obs. l8 17 35
Exp. 18.6 16.4
X .018574 .021035 Chi-square - 0.04
Responder Obs. 73 27 100
Exp. 53.1 46.9
X 7.45128 8.43880 Chi-square - 15.89*
Total 94 83 177
*Significant at p < .01.
As shown in Table 4.3, 100 of the 177 teachers who participated
in the study perceived their principals to be demonstrating the
Responder' change-facilitator‘ style. Of those 100 teachers, 73
perceived a low extent of presence of the characteristic Safe and
Orderly Environment in their schools and 27 perceived a high extent
of presence. If no relationship existed between the perception of
change-facilitator style and the perception of presence, the
expected number of teachers to be placed in the low perception of
105
presence category would have been 53.1. The expected number of
teachers to be placed in the high perception of presence category
would have been 46.9. The chi-square value regarding the
relationship between the observed number of teachers in the low and
high perception of change categories and the expected number of
teachers to be placed in those categories was 15.89. By referencing
a Pearson and Hartley chi-square probability table, it can be seen
that the difference between the observed number of teachers in the
low and high perception of presence categories and the number of
teachers who would have been expected to be placed in the categories
randomly was significant. The probability that 73 teachers would
have been placed in the low perception of presence category and 27
would have been placed in the high perception of presence category,
according to the chi-square probability table, is less than .01
(less than 1 in 100). Therefore, based on the information presented
in the Responder section of Table 4.3, Null Hypothesis 1 was not
retained.
Null Hypothesis 2 pertains to the Manager section of Table 4.3.
Thirty-five of the 177 teachers participating in the study perceived
their principals to be demonstrating the Manager change-facilitator
style. Eighteen of the teachers who perceived their principals to
be demonstrating the Manager change-facilitator style perceived a
low extent of presence of a Safe and Orderly Environment, and 17
perceived a high extent of presence of this characteristic. On a
random basis, 18.6 teachers would have been expected to be placed in
the low perception of change category and 16.4 ‘Hl the high
106
perception of presence category. The chi-square value regarding the
relationship between the observed number of teachers in the low and
high perception of presence categories and the expected number in
these categories was .04. According to the chi-square probability
table, this value was not significant. Thus, based on the
information presented in the Manager section of Table 4.3, Null
Hypothesis 2 was retained.
Null Hypothesis 3 was addressed in the Initiator section of
Table 4.3. Forty-two of the 177 teachers participating in the study
perceived their principals to be demonstrating the Initiator change-
facilitator style. Three of these teachers perceived a low extent
of presence of a Safe and Orderly Environment in their schools, and
39 perceived a high extent of presence. If no relationship existed
between the perception of change-facilitator style and the
perception of extent of presence, the expected number of teachers in
the low perception of presence category would have been 22.3, and
the expected number in the high perception of presence category
would have been 19.7. Considering the relationship between the
observed and expected numbers of teachers in these categories, the
chi-square value was 35.63, which was significant at p < .01. Thus,
based on the information presented in the Initiator section of Table
4.3, Null Hypothesis 3 was not retained.
107
W
he_5: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Responder
change facilitator style, as opposed to another style.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Manager
change-facilitator style, as opposed to other styles.
he_§: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Initiator
change-facilitator style, as opposed to other styles.
Table 4.4 contains the data used in addressing Null Hypotheses
4 through 6, all of which pertain to the second characteristic of
effective schools: Clear School Mission.
Table 4.4.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Clear School Mission.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 18 24 42
Exp. 22.1 19.9
X .749824 .830163 Chi-square - 1.58
Manager Obs. 15 20 35
Exp. 18.4 16.6
X .624854 .691802 Chi-square - 1.32
Responder Obs. 60 40 100
Eép. 52.5 47.5
X 1.05850 1.17191 Chi-square - 2.23
Total 93 84 177
108
Null Hypothesis 4 is addressed in the Responder section of
Table 4.4. Of the 177 teachers who participated in the study, 100
perceived their principals to be demonstrating the Responder change-
facilitator style. Of those 100, 60 perceived a low extent of
presence of a Clear School Mission in their schools; 40 perceived a
high extent of presence of this characteristic. If the teachers
placed in the low and high perception of presence categories had
been placed there randomly, the number of teachers expected to be
placed in the two categories would have been 52.5 and 47.5,
respectively. Considering the relationship between the observed and
expected numbers of teachers in these categories, the chi-square
value was calculated to be 2.23, which was not statistically
significant. Therefore, based on the data presented in the
Responder section of Table 4.4, Null Hypothesis 4 was retained.
Null Hypothesis 5 is addressed in the Manager section of Table
4.4. Of the 35 teachers who were assigned to the Manager change-
facilitator style, 15 perceived a low extent of presence of a Clear
School Mission, and 20 perceived a high extent of presence. If the
teachers who were placed in the low and high perception of presence
categories had been placed there randomly, the expected numbers of
teachers in these categories would have been 18.4 and 16.6,
respectively. Based on the difference between the observed and
expected numbers of teachers in these categories, the chi-square
value was calculated to be 1.32, which was not statistically
109
significant. Therefore, based on the data presented in the Manager
section of Table 4.4, Null Hypothesis 5 was retained.
Null Hypothesis 6 is addressed in the Initiator section of
Table 4.4. Forty-two of the 177 teachers who participated in the
study were assigned to the Initiator change-facilitator style. Of
those 42, 18 perceived a low extent of presence of a Clear School
Mission, and 24 perceived a high extent of the presence of this
characteristic in their schools. If teachers had been placed
randomly in the low and high extent of presence categories, the
expected number of teachers in the two categories would have been
22.1 and 19.9, respectively. Based on the difference between the
observed and expected numbers of teachers in these categories, the
chi-square value was calculated to be 1.58, which was not
statistically significant. Thus, based on the data presented in the
Initiator section of Table 4.4, Null Hypothesis 6 was retained.
Instructionel Leederehie
ho 2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
he_§: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
he_2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
110
Table 4.5 contains the data used in addressing Null Hypotheses
7 through 9, all of which pertain to the third characteristic of
effective schools: Instructional Leadership.
Table 4.5.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Instructional Leadership.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 4 38 42
Eép. 21.6 20.4
X 14.3342 15.1676 Chi-square - 29.50*
Manager Obs. 8 27 35
Exp. 18.0 17.0
X 5.55102 5.87376 Chi-square . 11.42*
Responder Obs. 79 21 100
Exp. 51.4 48.6
X 14.8033 15.6640 Chi-square - 30.47*
Total 91 86 177
*Significant at p < .01.
Null Hypothesis 7 is addressed in the Responder section of
Table 4.5. One hundred of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Responder
change-facilitator style. Of those 100, 79 perceived a low extent
of presence of the characteristic Instructional Leadership in their
school, and 21 perceived a high extent of presence of this
characteristic. If there were no relationship between the
111
perception of change-facilitator style and the perception of extent
of presence, 51.4 teachers would have been expected to be placed in
the low perception of presence category and 48.6 in the high
perception of presence category. Based on the difference between
the observed and expected numbers of teachers in these categories,
the chi-square value was calculated to be 30.47, which was
statistically significant at p < .01. Thus, based on the
information presented in the Responder section of Table 4.5, Null
Hypothesis 7 was not retained.
Null Hypothesis 8 is addressed in the Manager section of Table
4.5. Thirty-five of the 177 teachers involved in the study
perceived their principals to be demonstrating the Manager change-
facilitator style. Of those 35, 8 teachers perceived a low extent
of presence of the characteristic Instructional Leadership, and 27
perceived a high extent of presence. If no relationship existed
between the perception of change-facilitator style and the
perception of presence, 18 teachers would have been expected to be
placed in the low perception of presence category and 17 in the high
perception category. Based on the difference between the observed
and expected numbers of teachers in these categories, the calculated
chi-square value was 11.42, which was significant at p < .01. Thus,
Null Hypothesis 8 was not retained.
Null Hypothesis 9 is addressed in the Initiator section of
Table 4.5. Forty-two of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Initiator
change-facilitator style. Of those 42, 4 teachers perceived a low
112
extent of presence of the characteristic Instructional Leadership in
their schools, and 38 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of presence, the number of teachers
expected to be placed in the low perception of presence category
would have been 21.6, and the number of teachers expected to be
placed in the high perception category would have been 20.4. Based
on the difference between the observed and expected numbers of
teachers in these categories, the calculated chi-square value was
29.50, which was significant at p < .01. Thus, Null Hypothesis 9
was not retained.
i h t i
he IO: There is TH) significant difference between the
teacher’s perception of 'the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
he 1!: There is 1") significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
he lz: There is no significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
Table 4.6 contains the data used in addressing Null Hypotheses
10 through 12, all of which pertain to the fourth characteristic of
effective schools: High Expectations.
113
Table 4.6.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
High Expectations.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 9 33 42
Eép. 21.6 20.4
X 7.3444 7.7714 Chi-square - 15.12*
Manager Obs. l7 18 35
Exp. 18.0 17.0
X .054947 .058141 Chi-square - 0.11
Responder Obs. 65 35 100
Exp. 51.4 48.6
X 3.5910 3.79978 Chi-square . 7.39*
Total 91 86 177
*Significant at p < .01.
Null Hypothesis 10 is addressed in the Responder section of
Table 4.6. One hundred of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Responder
change-facilitator style. Of those 100, 65 perceived a low extent
of presence of the characteristic High Expectations in their school,
and 35 perceived a high extent of presence. If no relationship
existed between the perception of change-facilitator style and the
perception of extent of presence, 51.4 teachers would have been
expected to be placed in the low extent of presence category, and
48.6 teachers would have been expected to be placed in the high
extent of presence category. Based on the difference between the
114
observed and expected numbers of teachers in these categories, the
calculated chi-square value was 7.39, which was significant at p <
.01. Thus, Null Hypothesis 10 was not retained.
Null Hypothesis 11 is addressed in the Manager section of Table
4.6. Thirty-five of the 177 teachers who participated in the study
perceived their principals to be demonstrating the Manager change-
facilitator style. Of those 35, 17 perceived a low extent of
presence of the characteristic High Expectations in their school,
and 18 perceived a high extent of presence. If no relationship
existed between the perception of change-facilitator style and the
perception of extent of presence, 18 teachers would have been
expected to be placed in the low extent of presence category, and 17
teachers would have been expected to be placed in the high extent of
presence category. Based on the difference between the observed and
expected numbers of teachers in these categories, the calculated
chi-square value was .11, which was not significant. Thus, Null
Hypothesis 10 was retained.
Null Hypothesis 12 is addressed in the Initiator section of
Table 4.6. Forty-two of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Initiator
change-facilitator style. Of those 42, 9 perceived a low extent of
presence of the characteristic High Expectations in their school,
and 33 perceived a high extent of presence. If no relationship
existed between the perception of change-facilitator style and the
perception of extent of presence, 21.6 teachers would have been
expected to be placed in the low extent of presence category, and
115
20.4 teachers would have been expected to be placed in the high
extent of presence category. Based on the difference between the
observed and expected numbers of teachers in these categories, the
calculated chi-square value was 15.12, which was significant at p <
.01. Thus, Null Hypothesis 12 was not retained.
Qeeorthnity te Leere and
lime en Teeh
ho l3: There is no sdgnificant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as. demonstrating the Responder change-facilitator style, as
opposed to other styles.
ho 14: There is 1") significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Manager change-facilitator style, as
opposed to other styles.
He 15: There is run significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Initiator change-facilitator style, as
opposed to other styles.
Table 4.7 contains the data used in addressing Null Hypotheses
13 through 15, all of which pertain to the fifth characteristic of
effective schools: Opportunity to Learn and Time on Task.
116
Table 4.7.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Opportunity to Learn and Time on Task.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 10 32 42
Exp. 21.8 20.2
X 6.41125 6.93924 Chi-square - 13.35*
Manager Obs. 17 18 35
Exp. 18.2 16.8
X .078115 .084548 Chi-square - 0.16
Responder Obs. 65 35 100
Eép. 52.0 48.0
X 3.26273 3.53142 Chi-square - 6.79*
Total 82 85 177
*Significant at p < .01.
Null Hypothesis 13 is addressed in the Responder section of
Table 4.7. One hundred of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Responder
change-facilitator style. Of those 100, 65 perceived a low extent
of presence of the characteristic Opportunity to Learn and Time on
Task in their school, and 35 perceived a high extent of presence.
If no relationship existed between the perception of change-
facilitator' style and ‘the perception of' extent of' presence, 52
teachers would have been expected to be placed in the low extent of
presence category, and 48 teachers would have been expected to be
placed in the high extent of presence category. Based on the
117
difference between the observed and expected numbers of teachers in
these categories, the calculated chi-square value was 6.79, which
was significant at p < .01. Thus, Null Hypothesis 13 was not
retained.
Null Hypothesis 14 is addressed in the Manager section of Table
4.7. Thirty-five of the 177 teachers who participated in the study
perceived their principals to be demonstrating the Manager change-
facilitator style. Of those 35, 17 perceived a low extent of
presence of the characteristic Opportunity to Learn and Time on Task
in their school, and 18 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of extent of presence, 18.2 teachers would
have been expected to be placed in the low extent of presence
category, and 16.8 teachers would have been expected to be placed in
the high extent of presence category. Based on the difference
between the observed and expected numbers of teachers in these
categories, the calculated chi-square value was 0.16, which was not
significant. Thus, Null Hypothesis 14 was retained.
Null Hypothesis 15 is addressed in the Initiator section of
Table 4.7. Forty-two of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Initiator
change-facilitator style. Of those 42, 10 perceived a low extent of
presence of the characteristic Opportunity to Learn and Time on Task
in their school, and 32 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of extent of presence, 21.8 teachers would
118
have been expected to be placed in the low extent of presence
category, and 20.2 teachers would have been expected to be placed in
the high extent of presence category. Based on the difference
between the observed and expected numbers of teachers in these
categories, the calculated chi-square value was 13.35, which was
significant at p < .01. Thus, Null Hypothesis 15 was not retained.
MW
ho l§: There is 1") significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Responder change-facilitator
style, as opposed to other styles.
he II: There is TH) significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Manager change-facilitator
style, as opposed to other styles.
he l8: ‘There is I") significant difference between the
teacher’s perception of 'the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Initiator change-facilitator
style, as opposed to other styles.
Table 4.8 contains the data used in addressing Null Hypotheses
16 through 18, all of which pertain to the sixth characteristic of
effective schools: Frequent Monitoring of Student Progress.
119
Table 4.8.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Frequent Monitoring of Student Progress.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 9 33 42
Exp. 22.3 19.7
X 7.93654 8.98837 Chi-square - 16.92*
Manager Obs. 17 18 35
Exp. 18.6 16.4
X .135595 .153565 Chi-square . 0.29
Responder Obs. 68 32 100
Exp. 53.1 46.9
X 4.17628 4.72976 Chi-square - 8.91*
Total 84 83 177
*Significant at p < .01.
Null Hypothesis 16 is addressed in the Responder section of
Table 4.8. One hundred of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Responder
change-facilitator style. Of those 100, 68 perceived a low extent
of presence of the characteristic Frequent Monitoring of Student
Progress in their school, and 32 perceived a high extent of
presence. If no relationship existed between the perception of
change-facilitator style and the perception of extent of presence,
53.1 teachers would have been expected to be placed in the low
extent of presence category, and 46.9 teachers would have been
expected to be placed in the high extent of presence category.
120
Based on the difference between the observed and expected numbers of
teachers in these categories, the calculated chi-square value was
8.91, which was significant at p < .01. Thus, Null Hypothesis 16
was not retained.
Null Hypothesis 17 is addressed in the Manager section of Table
4.8. Thirty-five of the 177 teachers who participated in the study
perceived their principals to be demonstrating the Manager change-
facilitator style. Of those 35, 17 perceived a low extent of
presence of the characteristic Frequent Monitoring of Student
Progress in their school, and 18 perceived a high extent of
presence. If no relationship existed between the perception of
change-facilitator style and the perception of extent of presence,
18.6 teachers would have been expected to be placed in the low
extent of presence category, and 16.4 teachers would have been
expected to be placed in the high extent of presence category.
Based on the difference between the observed and expected numbers of
teachers in these categories, the calculated chi-square value was
0.29, which was not significant. Thus, Null Hypothesis 17 was
retained.
Null Hypothesis 18 is addressed in the Initiator section of
Table 4.8. Forty-two of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Initiator
change-facilitator style. Of those 42, 9 perceived a low extent of
presence of the characteristic Frequent Monitoring of Student
Progress in their school, and 33 perceived a high extent of
121
presence. If no relationship existed between the perception of
change-facilitator style and the perception of extent of presence,
22.3 teachers would have been expected to be placed in the low
extent of presence category, and 19.7 teachers would have been
expected to be placed in the high extent of presence category.
Based on the difference between the observed and expected numbers of
teachers in these categories, the calculated chi-square value was
16.92, which was significant at p < .01. Thus, Null Hypothesis 18
was not retained.
heme-Seheol Reletiene
he 19: There is 1") significant difference between the
teacher’s perception of ‘the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Responder change-facilitator style, as opposed to other
styles.
he 2e: There is I") significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the1 Manager change-facilitator style, as opposed to other
sty es.
he 2|: There is 1“) significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Initiator change-facilitator style, as opposed to other
styles.
Table 4.9 contains the data used in addressing Null Hypotheses
19 through 21, all of which pertain to the seventh characteristic of
effective schools: Home-School Relations.
122
Table 4.9.--Chi-square results for the relationship between change-
facilitator style and perceived extent of presence of
Home-School Relations.
Change- Extent of Presence
Facilitator Total
Style Low High
Initiator Obs. 7 35 42
Exp. 21.1 20.9
X 9.43887 9.54613 Chi-square - l8.98*
Manager Obs. 17 18 35
Eép. 17.6 17.4
X .020379 0.02061 Chi-square - 0.04
Responder Obs. 65 35 100
Exp. 50.3 49.7
X 4.30777 4.35672 Chi-square - 8.66*
Total 89 88 177
*Significant at p < .01.
Null Hypothesis 19 is addressed in the Responder section of
Table 4.9. One hundred of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Responder
change-facilitator style. Of those 100, 65 perceived a low extent
of presence of the characteristic Home-School Relations in their
school, and 35 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of extent of presence, 50.3 teachers would
have been expected to be placed in the low extent of presence
category, and 49.7 teachers would have been expected to be placed in
the high extent of presence category. Based on the difference
123
between the~ observed and expected numbers of teachers in these
categories, the calculated chi-square value was 8.66, which was
significant at p < .01. Thus, Null Hypothesis 19 was not retained.
Null Hypothesis 20 is addressed in the Manager section of Table
4.9. Thirty-five of the 177 teachers who participated in the study
perceived their principals to be demonstrating the Responder change-
facilitator style. Of those 35, 17 perceived a low extent of
presence of the characteristic Home-School Relations in their
school, and 18 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of extent of presence, 17.6 teachers would
have been expected to be placed in the low extent of presence
category, and 17.4 teachers would have been expected to be placed in
the high extent of presence category. Based on the difference
between the' observed and expected numbers of teachers in these
categories, the calculated chi-square value was 0.04, which was not
significant. Thus, Null Hypothesis 20 was retained.
Null Hypothesis 21 is addressed in the Initiator section of
Table 4.9. Forty-two of the 177 teachers who participated in the
study perceived their principals to be demonstrating the Initiator
change-facilitator style. Of those 42, 7 perceived a low extent of
presence of the characteristic Home-School Relations in their
school, and 35 perceived a high extent of presence. If no
relationship existed between the perception of change-facilitator
style and the perception of extent of presence, 21.1 teachers would
have been expected to be placed in the low extent of presence
124
category, and 20.9 teachers would have been expected to be placed in
the high extent of presence category. Based on the difference
between thel observed and expected numbers of teachers in these
categories, the calculated chi-square value was 18.98, which was
significant at p < .01. Thus, Null Hypothesis 21 was not retained.
i ' r m th i v
The Staff Perception of Change Survey was designed to stand in
place of a pre- and post-survey format, which is usually employed to
discern movement on a continuum from some point in a project to a
subsequent point. The survey was designed to examine teachers’
perceptions of the extent to which the characteristics of effective
schools were present in their schools at the beginning of the school
improvement program, as well as teachers’ perceptions of the extent
to which those characteristics were present when the survey was
administered. Teachers rated the presence of each characteristic on
a five-point Likert-type scale ranging from 1 (Not Present) to 5
(Fully Present).
All of the schools that participated in the study had been
involved in an Effective Schools model school improvement program
for at least two years. In the initial stages of planning the
study, thought was given to exempting teachers who had not been
teaching in the participating schools for at least two years. The
researcher later decided that the feedback of all teachers on the
Connecticut School Effectiveness Questionnaire and the Change
Facilitator Style Questionnaire would be important. Thus, he
125
decided to allow all teachers to participate in the study. The
rationale for including all teachers was that the questionnaires
would be administered in the spring of the school year, which would
ensure that all teachers completing the questionnaires would have at
least one year of experience in their schools. That is, every
participating teacher would have been able to assess some change in
the extent to which the characteristics of effective schools were
present in their buildings because they had been teaching there for
at least a year during which a school improvement program was in
progress. Whereas 177 teachers responded to the other two
questionnaires, only 161 completed and returned the Staff Perception
of Change Survey.
To link the Staff Perception of Change Survey with the rest of
the study, the researcher decided not only to examine the staff
perceptions of change, but also to reassign teachers to the change-
facilitator-style categories to which they had been assigned earlier
in the study, based on the change-facilitator style they perceived
their principal to be demonstrating.
After teachers were reassigned to change-facilitator-style
categories, their responses to the survey were analyzed to determine
whether the extent to which they perceived the effective schools
characteristics to be present when the school began its improvement
program would be affected by their perceptions of the change-
facilitator style they perceived their principal to be
demonstrating. The researcher also decided to determine whether the
126
amount of change the teachers perceived to have taken place in the
extent to which the characteristics were present in the school would
be affected by the change-facilitator style the teachers perceived
their principal to be demonstrating.
The odd-numbered questions in the Staff Perception of Change
Survey pertain to the teachers’ perceptions of the extent to which
the effective schools characteristics were present at the beginning
of the school’s improvement program. Conversely, the even-numbered
questions refer to the teachers’ perceptions of the extent to which
the characteristics were present when the survey was administered.
The difference between the scores on the odd and the even questions
was the perceived change.
The seven characteristics of effective schools were addressed
in the Staff Perception of Change Survey in the same order in which
they appeared in the Connecticut School Effectiveness Questionnaire.
Questions 1 and 2 pertained to Safe and Orderly Environment,
Questions 3 and 4 concerned Clear School Mission, Questions 5 and 6
pertained to Instructional Leadership, Questions 7 and 8 referred to
High Expectations, Questions 9 and 10 pertained to Opportunity to
Learn and Time on Task, Questions 11 and 12 concerned Frequent
Monitoring of Student Progress, and Questions 13 and 14 pertained to
Home-School Relations.
Teachers’ perceptions of the extent to which the effective
schools characteristics were present at the beginning of the school
improvement program are shown in Table 4.10. The means and standard
127
deviations are listed for each of the odd-numbered questions in the
survey.
Table 4.10.-~Teachers’ perceptions of the extent to which the
effective schools characteristics were present at the
beginning of the school improvement program.
Question Characteristic Mean Std. Dev.
1 Safe and Orderly Environment 3.5909 1.0073
3 Clear School Mission 2.3766 1.4600
5 Instructional Leadership 3.3377 1.1559
7 High Expectations 3.8571 1.0380
9 Opportunity to Learn and 4.0325 .9247
Time on Task
11 Frequent Monitoring of Student 3.7532 1.0498
Progress
l3 Home-School Relations 3.5909 1.0007
The teachers’ perceptions of the extent to which the presence of
the effective schools characteristics changed from the beginning of
the school improvement to the time of the survey are shown in Table
4.11. The mean and standard deviation are given for each
characteristic.
128
Table 4.11.--Teachers’ perceptions of the extent to which the
effective schools characteristics had changed from
the beginning of the school improvement program to
the time of the survey.
Change Characteristic Mean Std. Dev.
1 Safe and Orderly Environment .2922 .7224
2 Clear School Mission 2.1039 1.6256
3 Instructional Leadership .3506 .8287
4 High Expectations .3831 .9089
5 Opportunity to Learn and .2597 .5694
Time on Task
6 Frequent Monitoring of Student .3831 .8339
Progress
7 Home-School Relations .3377 .7068
Teachers perceived an increase in the extent to which each
characteristic was present from the beginning of the school
improvement program to the time the survey was administered. The
median scores for the perceived extent of change were used to place
teachers in the categories of low and high extent of change. If a
teacher’s score was at or below the median, he/she was placed in the
low extent of change category; if a teacher’s score was above the
median, he/she was placed in the high perception of change category.
The next step was again to place teachers in the change-
facilitator-style categories they had indicated (on the Change
Facilitator Style Questionnaire) they perceived their principals to
129
be demonstrating. Because 16 of the 177 teachers participating in
the study chose not to complete the Staff Perception of Change
Survey, the number of teachers placed in each of the three
categories was different. However, the process of placing teachers
in the categories was simply a matter of cross-referencing the
individual teacher identification numbers and determining which
style they had previously indicated their principal was
demonstrating. After determining the change-facilitator style they
had previously identified, all the researcher had to do was place
the teachers in the categories of low or high perception of change.
The median score for the sum of all presence of characteristics
perceived by teachers at the beginning of the school improvement
process was calculated to be 17.1429. Teachers whose scores were at
or below the median were placed in the low perception of presence
category; teachers with scores above the median were placed in the
high perception of presence category.
After the teachers were placed into change-facilitator-style
and perception of presence categories, the data were transferred to
chi-square tables for additional analysis. Table 4.12 contains the
results of the chi-square analysis of teachers’ perceptions of the
extent to which the effective schools characteristics were present
in their school at the beginning of the school improvement process.
The table shows the distribution of teachers according to the
change-facilitator styles they' perceived their' principals to be
demonstrating. Distribution of teachers in the low or high
perception of presence categories is also shown. The table shows
130
the chi-square value for the proportion in which teachers were
placed in the perception of presence categories and provides
information regarding the probability that placement in the
categories, in the same proportion, could happen again on a random
basis.
Table 4.12.--Chi-square results for staff perception of initial
extent of presence of the characteristics of effective
schools.
Change- Extent of Presence
Facilitator . Total
Style Low High
Initiator Obs. 10 29 39
Exp. 20.3 18.7
X 5.26236 5.74075 Chi-square - ll.00*
Manager Obs. l7 14 31
Exp. 16.2 14.8
X .042193 .046028 Chi-square - 0.09
Responder Obs. 57 34 91
Exp. 47.5 43.5
X 1.90958 2.08318 Chi-square . 3.99**
Total 84 77 161
*Significant at p < .01.
**Significant at p < .05.
0f the 161 teachers who completed the Staff Perception of
Change Survey, 91 identified their principals as demonstrating the
Responder change-facilitator style. Of those 91 teachers, 57
indicated that at the beginning of the school improvement process,
131
they perceived a low extent of presence of the characteristics of
effective schools in their schools, whereas 34 perceived a high
extent of presence of the characteristics. If the teachers had been
placed randomly in the low and high perception of presence
categories, the expected number of teachers in the low and high
perception of presence categories would have been 47.5 and 43.5,
respectively. Based on the difference between the observed and
expected numbers of teachers in these categories, the calculated
chi-square value was 3.99, which was significant at p < .05. That
is, the probability that teachers would be placed in the low and
high perception of presence categories on a random basis was less
than .05.
Of‘ the 161 teachers who completed the Staff Perception of
Change Survey, 31 perceived their principals to be demonstrating the
Manager change-facilitator style. Of those 31 teachers, 17
indicated that at the beginning of the school improvement process,
they perceived a low extent of presence of the characteristics of
effective schools in their schools, whereas 14 indicated that they
perceived a high extent of presence of the characteristics. If the
teachers had been placed randomly in the low and high perception of
presence categories, the expected number of teachers in the low and
high perception of presence categories would have been 16.2 and
14.8, respectively. Based on the difference between the observed
and expected numbers of teachers in these categories, the calculated
chi-square value was 0.09, which was not significant.
132
Of the 161 teachers who completed the Staff Perception of
Change Survey, 39 perceived their principals to be demonstrating the
Initiator change-facilitator style. Of those 39 teachers, 10
indicated that at the beginning of the school improvement process,
they perceived a low extent of presence of the characteristics of
effective schools in their schools, whereas 29 indicated that they
perceived a high extent of presence of the characteristics. If the
teachers had been placed randomly in the low and high perception of
presence categories, the expected number of teachers in the low and
high perception of presence categories would have been 16.2 and
14.8, respectively. Based on the difference between the observed
and expected numbers of teachers in these categories, the calculated
chi-square value was 11.00, which was significant at p < .01.
In Table 4.13, teachers are placed in the change-facilitator-
style categories they perceived their principals to be
demonstrating. The distribution of teachers in the low and high
perception of change categories is also shown. The table also
contains the expected frequency in each category, as well as the
chi-square results for each comparison.
Of the 161 teachers who completed the Staff Perception of
Change Survey, 91 perceived their principals to be demonstrating the
Responder change-facilitator style. Of those 91 teachers, 50
perceived a low extent of change in the effective schools
characteristics in their schools, whereas 41 perceived a high extent
of change. If the teachers had been placed randomly in the low and
high perception of change categories, the expected number of
133
teachers in these categories would have been 41.3 and 49.7,
respectively. Based on the difference between the observed and
expected numbers of teachers in the low and high perception of
change categories, the calculated chi-square value was 3.39, which
was not significant.
Table 4.13.--Chi-square results for staff perception of change.
Change- Perception of Change
Facilitator Total
Style Low High
Initiator Obs. 16 23 39
Exp. 17.7 21.3
X .160223 .132912 Chi-square - 0.30
Manager Obs. 7 24 31
Exp. 14.1 16.9
X 3.54198 2.93823 Chi-square - 6.48*
Responder Obs. 50 41 91
Exp. 41.3 49.7
X 1.85096 1.53546 Chi-square - 3.39
Total 73 41 161
*Significant at p < .05.
Of 'the 161 teachers who completed the Staff Perception of
Change Survey, 31 perceived their principals to be demonstrating the
Manager change-facilitator style. Of those 31 teachers, 7 perceived
a low extent of change in the effective schools characteristics in
their schools, whereas 24 perceived a high extent of change. If the
teachers had been placed randomly in the low and high perception of
134
change categories, the expected number of teachers in these
categories would have been 14.1 and 6.48, respectively. Based on
the difference between the observed and expected numbers of teachers
in the low and high perception of change categories, the calculated
chi-square value was 6.48, which was significant at p < .05.
Of' the 161 teachers. who completed the Staff Perception of
Change Survey, 39 perceived their principals to be demonstrating the
Initiator change-facilitator style. Of those 39 teachers, 16
perceived a low extent of change in the effective schools
characteristics in their schools, whereas 23 perceived a high extent
of change. If the teachers had been placed randomly in the low and
high perception of change categories, the expected number of
teachers in these categories would have been 17.7 and 21.3,
respectively. Based on the difference between the observed and
expected numbers of teachers in the low and high perception of
change categories, the calculated chi-square value was 0.30, which
was not significant.
5.9mm
The data that have been presented in Chapter IV are further
analyzed and discussed in Chapter V. A summary of the findings,
conclusions, and recommendations for additional research are
also included in that chapter.
CHAPTER V
SUMMARY AND CONCLUSIONS, RECOMMENDATIONS, AND REFLECTIONS
51mm
Semmerv of Findings Regereing
the Nell Hyeethesee
Now it is important to determine what all of the data that have
been gathered mean. The null hypotheses were examined in Chapter
III in seven chi-square tables, each of which served to respond to
three of the null hypotheses. In the following paragraphs, each of
the null hypotheses is restated, followed by a summary of the
findings for that null hypothesis.
he_l: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
Null Hypothesis 1 was not retained, based on the fact that the
number of teachers placed in the categories of low and high
perception of presence was significantly different from the number
that could have been expected to be placed in the categories. Such
placement was found to have a probability of less than .01. Because
this hypothesis was not retained, it can be inferred that when
teachers perceive their principals to be demonstrating the Responder
change-facilitator style, significantly more teachers will perceive
135
136
a low extent of presence of the characteristic Safe and Orderly
environment in their schools.
Of the 100 teachers who perceived their principals as
demonstrating the Responder change-facilitator style, 73 indicated
that they perceived a low extent of presence of Safe and Orderly
Environment in their schools. It can be inferred from the
nonretention of this null hypothesis that when teachers perceive
their principals to be demonstrating the Responder change-
facilitator style, they also will perceive a low extent of presence
of the effective schools characteristic Safe and Orderly
Environment.
he_2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
Null Hypothesis 2 was retained, based on the fact that no
significant difference was found between the proportion in which
teachers were placed in the categories of low and high extent of
perceived presence and the proportion in which they would have been
placed in the categories if no relationship were found to exist
between the teachers’ perceptions of the principals’ change-
facilitator style and the extent to which the characteristic was
perceived to be present in the school.
It can be inferred from the retention of this null hypothesis
that when teachers perceive their principals to be demonstrating the
Manager change-facilitator style, there will be approximately the
same number of teachers who perceive a low extent of presence of the
137
characteristic Safe and Orderly Environment as there will be
teachers who perceive a high extent of presence of the
characteristic. As stated in this null hypothesis, there will be no
difference in the teachers’ perceptions of the extent to which a
Safe and Orderly Environment is present when the teachers perceive
their principals to be demonstrating the Manager change-facilitator
style.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Safe and Orderly Environment is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
Null Hypothesis 3 was not retained, based on the fact that
teachers were placed in the categories of low and high perceived
extent of presence in a pr0portion that was significantly different
from that which could have been expected. Such placement was found
to be less than .01 probability. It can be inferred from the fact
that this null hypothesis was not retained that significantly more
teachers will perceive a high extent of presence of the
characteristic Safe and Orderly Environment when the principal is
perceived to be demonstrating the Initiator change-facilitator
style. In the present study, significantly more teachers perceived
a high extent of presence of the characteristic when they perceived
their principals to be demonstrating the Initiator change-
facilitator style as opposed to another style. Based on a
probability of .01, it can be inferred that when teachers perceive
138
their principals to be demonstrating the Initiator change-
facilitator style they also will perceive a high extent of presence
of the characteristic Safe and Orderly Environment.
he_1: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Responder
change facilitator style, as opposed to another style.
Null Hypothesis 4 was retained, based on the fact that the
proportion of teachers placed in the low and high perception of
presence categories was not significantly different from the
proportion that would have been observed if no relationship were
found between the teachers’ perceptions of the principal’s change-
facilitator style and the extent to which the characteristic was
perceived to be present in the school. It can be inferred from the
fact that this null hypothesis was retained that there will be no
significant difference between teachers’ perceptions of the extent
to which the characteristic Clear School Mission is present when
their principals are perceived as demonstrating the Responder
change-facilitator style as opposed to another style.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Manager
change-facilitator style, as opposed to other styles.
Null Hypothesis 5 was retained, based on the fact that teachers
were placed in the categories of low and high extent of perceived
presence of the characteristic Clear School Mission in a proportion
that was not significantly different from the proportion that would
have been observed if no relationship were found to exist between
139
teachers’ perceptions of their principals’ change-facilitator style
and their perception of the extent to which the characteristic was
present. It can be inferred from the fact that this null hypothesis
was retained that teachers will perceive no significant difference
in the extent to which the characteristic Clear School Mission is
present in the school when they perceive their principals to be
demonstrating the Manager change-facilitator style as opposed to
another style.
he_§: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Clear School Mission is present in the school
when the principal is perceived as demonstrating the Initiator
change-facilitator style, as opposed to other styles.
Null Hypothesis 6 was retained, based on the fact that teachers
were placed in the categories of low and high extent of perceived
presence in a proportion that was not significantly different from
the proportion in which they would have been placed in the
categories if no relationship existed between the teachers’
perceptions of their principals’ change-facilitator style and their
perceptions of the extent to which the characteristic is present in
the school. It. can be inferred from the fact that this null
hypothesis was retained that there will be no significant difference
between teachers’ perceptions of the extent to which the
characteristic Clear School Mission is present in the school when
they perceive their principals to be demonstrating the Initiator
change-facilitator style as opposed to another style. In other
words, if teachers were randomly placed in the perception of
140
presence categories, there would not be any significant difference
in that random placement and the placement that resulted in the
study when the principal was perceived to be an Initiator.
he 2: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
Null Hypothesis 7 was not retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be a less
than a .01 probability. It can be inferred from the fact that this
null hypothesis was not retained that significantly more teachers
will perceive a low extent of the presence of the characteristic
Instructional Leadership when they perceive their principals to be
demonstrating the Responder change-facilitator style.
he_§: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
Null Hypothesis 8 was not retained, based on the fact that
teachers were placed in the categories of low and high extent of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be less than
a .01 probability. It can be inferred from the fact that this null
hypothesis was not retained that when teachers perceive their
principals to be demonstrating the Manager change-facilitator style,
141
significantly more teachers will perceive a high extent of presence
of the characteristic Instructional Leadership in their schools.
he_S: There is no significant difference between the teacher’s
perception of the extent to which the Effective Schools model
characteristic Instructional Leadership is present in the
school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
Null Hypothesis 9 was not retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be less than
a .01 probability. It can be inferred from the fact that this
hypothesis was not retained that when teachers perceive their
principals to be demonstrating the Initiator change-facilitator
style, significantly more teachers will perceive a high extent of
presence of the characteristic Instructional Leadership in their
schools.
he 19: There is I“) significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Responder change-facilitator style, as opposed to other styles.
Null Hypothesis 10 was not retained, based on the fact that
teachers were placed in the low and high perception of presence
categories in a proportion that was significantly different from
what could have been expected. Such placement was found to be less
than a .01 probability. It can be inferred from the fact that this
null hypothesis was not retained that when teachers perceive their
principals to be demonstrating the Responder change-facilitator
142
style, significantly more teachers will perceive a low presence of
the characteristic High Expectations in their schools.
he ll: There is no sjgnificant difference between the
teacher’s perception of’ the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Manager change-facilitator style, as opposed to other styles.
Null Hypothesis 11 was retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was found not to be significant. It
can be inferred from the fact that this null hypothesis was retained
than when teachers perceive their principals to be demonstrating the
Manager change-facilitator style, there will be no significant
difference between the number of teachers who perceive a low extent
of presence of the characteristic High Expectations and the number
who perceive a high extent of presence of the characteristic in
their schools.
he l2: There is 1") significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic High Expectations is present in
the school when the principal is perceived as demonstrating the
Initiator change-facilitator style, as opposed to other styles.
Null Hypothesis 12 was not retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be less than
a .01 probability. It can be inferred from the fact that this null
hypothesis was not retained that when teachers perceive their
principals to be demonstrating the Initiator change-facilitator
143
style, significantly more teachers will perceive a high extent of
presence of the characteristic High Expectations in their schools.
he 13: There is 1“) significant difference between the
teacher’s perception of' the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Responder change-facilitator style, as
opposed to other styles.
Null Hypothesis 13 was not retained, based on the fact that
teachers were placed in the categories of low and high extent of
perceived presence in a proportion that was significantly different
from what could have been expected. Such placement was found to be
less than a .01 probability. It can be inferred from the fact that
this null hypothesis was not retained that when teachers perceive
their principal to be demonstrating the Responder change-facilitator
style, significantly more teachers will perceive a low extent of
presence of the characteristic Opportunity to Learn and Time on
Task.
he l4: There is 1") significant difference between the
teacher’s perception of 'the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Manager change-facilitator style, as
opposed to other styles.
Null Hypothesis 14 was retained, based on the fact that the
proportion in which teachers were placed in the categories of low
and high perception of presence was not significantly different from
the proportion that would have resulted if teachers had been
placed randomly in the categories. It can be inferred from the fact
that this null hypothesis was retained that when teachers perceive
their principals to be demonstrating the Manager change-facilitator
144
style, there will be no significant difference between the number of
teachers who perceive a low or a high extent of presence of the
characteristic Opportunity to Learn and Time on Task in their
schools.
he lS: There is I") significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Opportunity to Learn and Time on
Task is present in the school when the principal is perceived
as demonstrating the Initiator change-facilitator style, as
opposed to other styles.
Null Hypothesis 15 was not retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be less than
a .01 probability. It can be inferred from the fact that Null
Hypothesis 15 was not retained that when teachers perceive their
principals to be demonstrating the Initiator change-facilitator
style, significantly more teachers will perceive a high extent of
presence of the characteristic Opportunity to Learn and Time on
Task.
he 15: There is I“) significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Responder change-facilitator
style, as opposed to other styles.
Null Hypothesis 16 was not retained, based on the fact that
teachers were placed in the categories of low and high extent of
perceived presence in a proportion that was significantly different
from what could have been expected. Such placement was found to be
145
less than a .01 probability. It can be inferred from the fact that
this null hypothesis was not retained that when teachers perceive
their principals to be demonstrating the Responder change-
facilitator style, significantly more teachers will perceive a low
extent of presence of the characteristic Frequent Monitoring of
Student Progress in their schools.
He l2: There is no significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Manager change-facilitator
style, as opposed to other styles.
Null Hypothesis 17 was retained, based on the fact that
teachers were placed in the categories of low and high extent of
perceived presence in a proportion that was determined not to be
significant. It can be inferred from the fact that this null
hypothesis was retained that when teachers perceive their principals
to be demonstrating the Manager change-facilitator style, there will
be no significant difference between the number of teachers who
perceive a low or a high extent of presence of the characteristic
Frequent Monitoring of Student Progress.
he 1e: ‘There is TH) significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Frequent Monitoring of Student
Progress is present in the school when the principal is
perceived as demonstrating the Initiator change-facilitator
style, as opposed to other styles.
Null Hypothesis 18 was not retained, based on the fact that
teachers were placed in the categories of low and high perception of
presence in a proportion that was significantly different from what
could have been expected. Such placement was found to be less than
146
a .01 probability. It can be inferred from the fact that this null
hypothesis was not retained that when teachers perceive their
principals to be demonstrating the Initiator change-facilitator
style, significantly more teachers will perceive a high extent of
presence of the characteristic Frequent Monitoring of Student
Progress in their schools.
he l2: There is I") significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Responder change-facilitator style, as opposed to other
styles.
Null Hypothesis 19 was not retained, based on the fact that
teachers were placed in the categories of low and high extent of
perceived presence in a proportion that was significantly different
from what could have been expected. Such placement was found to be
less than a .01 probability. It can be inferred from the fact that
this null hypothesis was not retained that when teachers perceive
their principals to be demonstrating the Responder change-
facilitator style, significantly more teachers will perceive a low
extent of presence of the characteristic Home-School Relations in
their schools.
he 29: There is no significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Manager change-facilitator style, as opposed to other
styles.
Null Hypothesis 20 was retained, based on the fact that
teachers were placed in the categories of low and high extent of
147
perceived presence in a proportion that was determined not to be
significant. It can be inferred from the fact that this null
hypothesis was retained that when teachers perceive their principals
to be demonstrating the Manager change-facilitator style, there will
be no significant difference between the number of teachers who
perceive a low or a high extent of presence of the characteristic
Home-School Relations in their schools.
h_o__2_l_: There is no significant difference between the
teacher’s perception of the extent to which the Effective
Schools model characteristic Home-School Relations is present
in the school when the principal is perceived as demonstrating
the Initiator change-facilitator style, as opposed to other
styles.
Null Hypothesis 21 was not retained, based on the fact that
teachers were placed in the categories of low and high extent of
perceived presence in a proportion that was significantly different
from what could have been expected. Such placement was found to be
less than a .01 probability. It can be inferred from the fact that
this null hypothesis was not retained that when teachers perceive
their principal to be demonstrating the Initiator change-facilitator
style, significantly more teachers will perceive a high extent of
presence of the characteristic Home-School Relations in their
schools.
In total, 13 of the null hypotheses were not retained and 8
were retained. This would seem to indicate that there is a
significant relationship between the teacher’s perception of the
change-facilitator style of the principal and the teacher’s
148
perception of the extent to which the characteristics of effective
schools are present in the school.
Table 5.1 contains a synthesis of the findings pertaining to
the null hypotheses. Each null hypothesis is listed, along with the
number of teachers assigned to the low and high perception of
presence categories and whether or not the null hypothesis was
retained.
Table 5.1.--Summary of null hypotheses retained and not retained,
based on teachers’ perceptions of principals’ change-
facilitator styles and extent of presence of the
characteristics of effective schools.
No. of Teachers
Null Hypothesis/ Perceiving
Change-Facilitator Extent of Presence Decision
Style
Low High
afe nd Or r nvironm nt
Ho 1: Responder 73 21 Not retained
Ho 2: Manager 18 17 Retained
Ho 3: Initiator 3 39 Not retained
Cl S h ’ ion
Ho 4: Responder 60 40 Retained
Ho 5: Manager 15 20 Retained
Ho 6: Initiator 18 24 Retained
r io
Ho 7: Responder 79 21 Not retained
Ho 8: Manager 8 27 Not retained
Ho 9: Initiator 4 38 Not retained
Tabl
e 5.l.--Continued.
No. of Teachers
Null Hypothesis/ Perceiving
Change-Facilitator Extent of Presence Decision
Style
Low High
High Exeeetetiehs
Ho 10: Responder 65 35 Not retained
Ho 11: Manager 17 18 Retained
Ho 12: Initiator 9 33 Not retained
O ortun’t ar
an m n T k
Ho 13: Responder 65 35 Not retained
Ho 14: Manager 17 18 Retained
Ho 15: Initiator 10 32 Not retained
Freeuent Monitering of
Stud n ro r 5
Ho 16: Responder 68 32 Not retained
Ho 17: Manager 17 18 Retained
Ho 18: Initiator 9 33 Not retained
on - ol 1 io
Ho 19: Responder 65 35 Not retained
Ho 20: Manager l7 l8 Retained
Ho 21: Initiator 7 35 Not retained
Of the eight null hypotheses that were retained, six pertained
to the Manager change-facilitator style.
In Chapter 1, some general
assumptions or hypotheses for the study were presented. One of
those hypotheses concerned the Manager change-facilitator style. It
stated that although principals perceived by their teachers to be
demonstrating the Manager change-facilitator style would have a
150
higher extent of presence of the characteristics of effective
schools in their schools than principals perceived to be Responders
and a lower extent of presence of the characteristics than
principals perceived to be Initiators, teachers would generally not
perceive a low or high extent of presence of the characteristics
when principals were perceived to be demonstrating the Manager
change-facilitator style.
In Chapter III, it was explained that Managers would typically
receive average scores on all six scales of the Change Facilitator
Style Questionnaire. Teachers typically perceive Managers to fall
somewhere between the low level of efficiency, which is classified
as Responder, and the high level of efficiency, which is classified
as Initiator.
The findings in this study indicate that for six of the seven
effective schools characteristics, approximately the same number of
teachers perceived a low extent of presence as perceived a high
extent of presence when the principal was perceived to be a Manager.
These findings are consistent with the Change Facilitator Style
Questionnaire profiles, which were explained in Chapter 111.
Teachers tend to be placed in low and high perception of presence
categories in distributions that are not statistically significant
when principals are perceived to be Managers.
Null Hypothesis 8 was the only one pertaining to the Manager
change-facilitator style that was not retained. This hypothesis
concerned the characteristic Instructional Leadership. It appears
151
that when teachers were asked to indicate their perception of the
extent to which the characteristic Instructional Leadership was
present in the schools, they perceived Managers to have a higher
extent of presence of the characteristic in their schools than
Responders.
With regard to the characteristic Instructional Leadership, the
findings for Null Hypothesis 7 help explain the findings for Null
Hypothesis 8. More teachers perceived a low extent of presence of
the Icharacteristic Instructional Leadership when principals were
perceived to be Responders than perceived a low extent of presence
for any other characteristic. It appears that for this
characteristic, the Responders were perceived to be so inefficient
that teachers perceived the Managers to be significantly more
efficient in comparison.
The remainder of the findings were consistent with the general
hypotheses stated in Chapter I, with two exceptions. Findings for
12 of the 14 null hypotheses that pertained to the Responder and
Initiator change-facilitator styles were consistent with the general
hypotheses stated in Chapter I. With the exception of Null
Hypotheses 4 and 6, all findings for null hypotheses pertaining to
Responder’ and Initiator' change-facilitator styles indicated that
teachers would perceive a low extent of presence of the
characteristics of' effective schools when their principals were
perceived to be Responders and a high extent of presence when their
principals were perceived to be Initiators.
152
The two null hypotheses for which findings were exceptions to
this pattern both pertain to the characteristic Clear School
Mission. This can be explained by the fact that creating a mission
statement is one of the first steps that must be taken under the
Effective Schools model of school improvement. Teachers appear to
perceive the change-facilitator style of the principal to have
little to do with whether the characteristic is present in the
school. All of the other characteristics of effective schools
require ongoing focus throughout the school improvement process.
After the school mission statement is created and the school
improvement process is under way, the relationship between the
change-facilitator style of the principal and the extent to which
teachers perceive the characteristics of effective schools to be
present in the school appears to become more significant.
The relationship between the teacher’s perception of the
change—facilitator style of the principal and the teacher’s
perception of the extent to which the characteristics of effective
schools are present in the school has been established. Now efforts
can be focused on modifying the change-facilitator style of the
principal to increase teachers’ perceptions of the extent to which
the characteristics are present in the school. Much of the
literature referred to earlier documented the fact that an important
relationship has already been established between the extent to
which the characteristics of effective schools are present in the
schools and enhanced student achievement. By establishing a
relationship between the change-facilitator style of the principal
153
and the extent to which the characteristics of effective schools are
present in the school, another important element has been added. If
a relationship exists between the change-facilitator style perceived
by a teacher to be demonstrated by the principal and the extent to
which the characteristics of effective schools are perceived to be
present. in the school, and if the extent to which these
characteristics are perceived to be present in the school affects
students’ achievement level, it seems logical to infer that there is
a positive relationship between the principal’s change-facilitator
style and the level of student achievement in the school. Although
the relationship appears to be indirect, it seems to be an important
relationship that needs to be investigated further.
Sem wary of eFindinge Reger reihg rthe
ff ion 0 an
The last findings that need to be discussed pertain to the
Staff Perception of Change Survey. The Connecticut School
Effectiveness Questionnaire and the Change Facilitator Style
Questionnaire provided the necessary information to determine
whether a relationship existed between the teacher’s perception of
the change-facilitator style of the principal and the teacher’s
perception of the extent to which the characteristics of effective
schools were present in the school. Determining whether a
relationship existed between the perceived change-facilitator style
of the principal and the perceived extent to which the
characteristics of effective schools were present in the school was
154
the primary focus of this study. The findings that were collected
from the Staff Perception of Change Survey were not necessary to
establish the relationship that was established using the other two
questionnaires. The findings generated by the Staff Perception of
Change Survey did, however, provide some insights that were not
provided by the other two instruments.
The Staff Perception of Change Survey examined teachers’
perceptions of the extent to which the characteristics of effective
schools were present in the school at the beginning of the school
improvement process and their perceptions of the extent to which the
characteristics were present when the survey was administered. To
connect this survey with the remainder of the study, the researcher
decided to return teachers to the change-facilitator style
categories that they had previously indicated they perceived their
principals to be demonstrating. By doing this it was possible to
determine whether the change-facilitator style teachers perceived
their principals to be demonstrating was related to the extent to
which they perceived the characteristics to be present in their
schools.
When teachers were asked to indicate to what extent they
perceived the characteristics to be present at the beginning of the
school improvement process, significantly more teachers who
perceived their principals to be demonstrating the Responder change-
facilitator style perceived a low extent of presence of the
characteristics in their schools. In 1984, Hall found that of the
155
three change-facilitator styles, the Responder was described as the
least efficient.
From the fact that significantly more teachers perceived a low
extent of presence of the characteristics at the beginning, it can
be inferred that their principals had been demonstrating the
behaviors described as Responder behaviors before the school entered
into the school improvement process. Focusing on the teachers who
perceived their principals to be demonstrating the Responder change-
facilitator style, attention was given to the teachers’ perceptions
of the extent to which the characteristics changed between the
beginning of the school improvement process and the time the survey
was administered. It was found that the teachers who perceived
their principals as Responders perceived no significant amount of
change in the extent to which the characteristics of effective
schools were present in their schools through the first two years of
the school improvement process.
It can be inferred from this that teachers who perceived their
principals to be demonstrating the Responder change-facilitator
style perceived a low extent of presence of the characteristics at
the beginning and an insignificant amount of change between the
beginning of the school improvement program and the time the survey
was administered. Teachers who perceived their principals to be
responders will perceive a low extent of presence of the
characteristics of effective schools at the beginning of a school
program and after the program is well under way (in this case, two
years).
156
Teachers who perceived their principals to be demonstrating the
Manager change-facilitator style indicated by their responses to the
portion of the Staff Perception of Change Survey that examined
perception of presence of the characteristics at the beginning of
the school improvement process that the perceived change-facilitator
style of Manager had no significant effect on the extent to which
the characteristics were perceived to be present in the school.
Teachers who perceived their principals to be demonstrating the
Manager change-facilitator style perceived the greatest amount of
change in the extent to which the characteristics were present in
the school.
From the fact that teachers who perceived their principals to
be demonstrating the Manager change-facilitator style perceived the
greatest amount of change in the extent to which the characteristics
were present in the schools, it can be inferred that these
principals were more efficient than those who were perceived to be
Responders. In similar circumstances, one might anticipate that
teachers would perceive a greater increase in the extent to which
the characteristics are present in their schools when they perceive
their principals to be demonstrating the Manager as opposed to the
Responder change-facilitator style.
Looking at the responses of teachers who perceived their
principals to be demonstrating the Initiator change-facilitator
style, one finds that teachers perceived a high extent of presence
of the characteristics at the beginning of the school improvement
157
process. Also, it was found that the amount of change teachers
perceived to have taken place in the characteristics was not
significant. This seems to be confusing in that Initiators are
considered the most efficient of the three change-facilitator styles
(Hall, 1984). When one considers the fact that the teachers who
perceived their principals to be Initiators indicated they perceived
a high extent of presence of the characteristics at the beginning of
the school improvement process, the fact that they perceived an
insignificant amount of change in the characteristics seems to make
sense. Because there already was a high perception of presence of
the characteristics in the schools, there was not as much room for
an increase in the extent of perceived presence to take place. The
perceived presence was high at the beginning and remained high when
principals were perceived by their teachers to be Initiators.
It can be inferred from the findings presented relevant to the
Initiator change-facilitator style that teachers who perceive their
principals to be Initiators will perceive a high extent of presence
of the effective schools characteristics in their schools.
mm
A. relationship has been established in this study between
teachers’ perceptions of the change-facilitator style of the
principal and the extent to which the characteristics of effective
schools are perceived by teachers to be present in the schools. It
would seem to be important for others to conduct research to examine
the relationship between the change-facilitator style of the
158
principal and the achievement levels of students in the schools
where the three change-facilitator styles are perceived to exist.
If a relationship is established, it may provide valuable
information relevant to the future preparation of school
administrators and also may provide information suggesting the need
for principals who are already in the field to modify their
behavior to increase the effectiveness of their schools.
Research also needs to be conducted to determine whether a
relationship exists between the principal’s perception of his/her
change-facilitator style and the principal’s perception of the
extent to which the characteristics of effective schools are present
in the school.
Rem
Conducting this study has been an exciting experience, which
has provided the researcher with an increased respect for those who
conduct research on a regular basis. It also has resulted in a
feeling of pride that was not anticipated at the outset. Because
the study has provided important insights into school improvement,
the entire process was worthwhile. It is hoped that others who read
this dissertation will be better prepared to carry out the school
improvement process in their schools.
APPENDICES
APPENDIX A
QUESTIONNAIRE PACKAGE ADMINISTERED TO
PARTICIPATING TEACHERS
159
Dear Teacher:
I want to thank you in advance for participating in this research
project. The project is designed to measure your perceptions
regarding a variety of factors concerning your school’s school
improvement program. You will be asked to complete three separate
surveys. The first survey is the “Revised Connecticut Correlate
Survey“. Please complete this survey by responding on the
attached “Scantron” computer form with a No. 2 pencil. In the
area designated for name, please enter your school district name
and the name of your school, is. Bay City Public Schools/ Johnson
Elementary. This information will only be used to separate the
schools participating in the study as data is entered into the
computer for analysis and to provide me with the necessary
information to return the results to the appropriate participating
schools, after they are analyzed. All results will be
confidential and no participating schools will be identified in
the final research report.
The second survey in your package is the “Change Facilitator Style
Questionnaire". Please enter your school district name and the
name of your school in the space designated “school“ and the date
on which you completed the survey. Once again, strict
confidentiality will be preserved throughout the project. To
complete this questionnaire, please circle the appropriate
responses.
The last survey in the package is the “Staff Perception of Change
Survey". Once again, please enter your school district and school
name in the space designated for school and the date on which you
completed the survey. To respond to this survey, please circle
the appropriate responses.
When you finish with the package, please return it to your
principal’s office. It will be placed in an envelope and returned
to me for scoring as soon as all packages are collected.
The results of this survey will be provided to your school as soon
as they are available to help you with your school improvement
program. I sincerely hope that you find them to be extremely
helpful.
Thank you once again for your time and effort. I really
appreciate it!
Sincerely,
M
Keith E. Mino, Jr.
160
error EDITION
‘ . THE CONNECTICUT SCHOOL EFFECTIVENESS QUESTIONNAIRE
CONNECTICUT STATE DEPARTMENT OF EDUCATION
Principal Author:
Ce-Authora:
Revision Authors:
NLRIGHTSRESERVED
NOTTOBE REPRWLDEDWITFWTPWSSIO‘I
Robert M. Vlianova
William J. Gauthier. Jr.
C. Patrick Proctor
Joan Shoemaker
Hilary E. Freedman
Richard E. Lappert
Holden T. Waterman
Copyright 1901
Revised October 1009
161
THE CONNECTICUT SCHOOL EFFECTIVENESS QUESTIONNAIRE
Introduction .
This Questionnaire is one component oi the Connecticut School Eiiectiveness Assessment Process.
Items are drawn trom the research on school and instructional etiectiveness. The school
eiiectiveness characteristics assessed through this Questionnaire are the local points oi the
Connecticut School Eiiectiveness Project.
The purpose oi this Questionnaire is to survey your perceptions based on your experiences In
this school. There are no right or wrong answers.
Responses are summarized and wit! be reported to the staii at this school in group proiiic iorm.
To ensure confidentiality. do not write your name on the Answer Sheet.
1.
2.
msrnucnons
Please DO NOT MARK the Questionnaire. All responses are 'to be recorded on a separate
Answer Shee’t.
All items have live (5) possble responses. arranged on a scale from i to 5. The scale
represents the amount oi agreement with the item.
1 2 3 4 6
Strongly Disagree Strongly Agree
(Theacondition is (The condition
not present.) is present to
the highest
degree.)
. if you do not have enough knowledge to answer the Item. please leave the Item blank.
. Although some items may seem to warrant a Yes-No response. the response categories
permit you to indicate the intensity oi your agreement with me Item.
Your perceptions based on your experience in this school are1mportant. items are
designed to measure 'schooi eiiects' and you will be asked to generalize about the conditions
It this schooL You should respond from your own experiences.
The person administering this Questionnaire is available to answer procedural questions.
but it Is your hierpretation oi each item that is important.
Each item must be read carefully. There is no time limit. Completion oi this
Questionnaire ls expected to take approximately thirty (30) minutes.
1o.
11.
12.
13.
' 14.
‘5.
16.
162
SAFE AND ORDERLY ENVIRONMENT
Sims»
° Disagree
Thisschooiisasaieandsecursplacstoworir 1
The school building is neat. bright. clean and comiortabie- 1
A positive ieeling permeates the school 1
Most students it this school are eager and enthusiastic
about ieaming 1
Student behavior is generally positive in this school 1
Teachers. administrators. and parents work cooperatively
to support the discipline policy in this school 1
The discipline policy is consistently eniorced by all
stall in this schcci 1
Students in this school abide by school tutti: 1
Class atmosphere in this school is generally very
conducive to learning ior all students 1
CLEAR SCHOOL utsStou
This school has a written statement oi purpose that is the
driving iorce behind most important decisions 1
in this school. the primary emphasis is on
teaching and learning 1
All materials and supplies necessary ior instruction
are available 1
in reading. written. sequential objectives exist
It all grades 1
Reading objectives are coordinated and monitored
it all grades ' 1
in reading. there is an ldentiiled set oi objectives Ital all
students must master it all grades 1
in reading. curriculum objectives are the locus oi instruction
'1 II'iIS SCHQQI 1
17.
18.
19.
20.
21.
£2.
23.
24.
26.
27.
28.
29.
30.
31.
163
in language arts. written. sequential objectives
exist In all grades
Language arts objectives are coordinated and monitored
it all grades
Sirens»
Disagree
in language arts. there is an identified set ol objectives
that all students must master in all grades
in language arts. curriculum objectives are the locus ol
instruction in this school
in mathematics. written. sequential objectives exist in
all grades
Mathematics objectives are coordinated and
monitored in all grades
in mathematics. there is an identified set ol objectives
that all students must master in all grades
lrt mathematics. curriculum objectives are the locus
ol instruction in this school
Almost ail the students irt this school try hard to get good grades..- 1
INSTRUCTIONAL LEADERSHIP
There is clear. strong. centralized instructional
leadership irom the principal in this school
Most problems lacing this school can be solved by the
The principal is very active in securing resources.
arranging opportunities and promoting stall
principal and laculty without a great deal ol outside heip..............1
development activities lor the laculty
The principal ls.highiy visible throughout the sohoot
Theprincbsilsawesslbietodlscussmattersdeallng
with lrtstructiorI
The principal is an important hstructional resource
personlnthisschool
Strongly
Agree
'32.
33.
34.
35.
36.
37.
38.
39.
4.0.
41.
‘2.
43.
44.
45.
46.
47.
' Supervision is directed at instruction
164
Teachers in this school turn to the principal
with instructional concerns or problems
Emir
Disagree
The principal makes inlorrnal contacts with students
and teachers around the school
Discussions with the principal olten result in some
aspect oi improved instructional practice
The principal leads lrsquent lonnal discussions
concerning instruction and student achievement
The principal regularly brings instructional
issues to the laculty lor discussion
The principal reviews and interprets test results
with the laculty
The principal emphasizes the meaning and the
use ol test results
The princi'pallrequently communicates to teachers
their responsibility in relation to student achiwement.................. 1
The principal uses test results b recommend
modifications or changes in the instructional program...................1
At the principals initiative. teachers work together to coordinate
the instructional program within and between grades.................... 1
The principal requires and regularly reviews lesson plans- ....... 1
The principal regularly gives leedback to teachers
concerning lesson plans
The principal makes lonnal classroom observations
individual teachers and the principal meet regularly
to discuss what the principal will observe
during a classroom observation
Formal observations by the principal are regularly
lollowed by a post-observation conlerence
Stencil!
Agree
48.
43.
so.
5‘.
52.
'53.
5‘.
55.
57.
58.
60.
61.
62.
165
smut
Disagree
During loiiow-up to lormal observations. a plan lor
improvement lrequently results 1
During lollow-up to lonnal observations. the principals
main emphasis is on instructional issues
HIGH EXPECTATIONS
Ninety-five to one hundred percent ol the students
it this school can be expected to complete high school”... 1
All teachers in this school hold consistently high
expectations lor all students 1
Teachers believe that a student's home badrground
is not the primary lactor that determines individual
student achievement in this school 1
in this school low-achieving students are as well-behaved
as other students 1
Teachers in this school believe they are responsible lor all
students mastering basic skills at each grade level 1
Teachers believe that all students in this school can master
basic skills as a direct result ol the hstructionai program........... 1
This school has successlul preventive strategies
lor helping students at risk ol school laiiure 1
in this school. remedial programs are a last resort. 1
The number ol loweincome children promoted is
proportionately equivalent to all other children promoted..............1
. in this school. there are clear guldefines lor grouping
students lor instruction
in reading. hstructlon is often presented to a
heterogeneous ability group of students 1
in mathematia. instruction is olten presented to a
heterogeneous ability group ol students 1
in language arts. hatructlon is olten presented
to a heterogeneous ability group oi students 1
Strongly
Agree
‘3.
64.
65.
67.
83.
7o.
71.
72.
73.
7‘.
75.
166
8W
Disagree
Within the classroom. students are assigned -
to groups ior extra help on a temporary basis only 1 2
' OPPORTUNITY TO LEARN mo nus-on-resx
The school's daily schedule supports the goals at his
instructional program 1 2
Two hours or more are allocated lor reading lianguage
arts each 'day throughout this school 1 2
Filly minutes or more are allocated lor mathematics
each day throughout this school 1 2
Pull-out programs (e.g. Chapter 1. special ed.. instrumental
music. etc.) do not disrupt or interiors with basic skills
instruction 1 2
Special instructional programs lor individual students
are integrated with classroom instruction and the
school curriculum 1 2
Teachers implement the homework policy in this scltooLW1 2
Factors outside the classroom rarely hierlere with
instruction in this school 1 2
There are low interruptions due to discipline problems
during class time 1 2
During classroom instruction students do not work
independently on seatworlt tor the majority ol the
allocated time . 1 2
Students are absent irom school only lor good reasons 1 2
FREOUENT NONITORING OF STUDENT PROGRESS
Multiple indicators are used regularly to assess student
progress (e.g.. grades. tests. attendance.
discipline relerrsis. extracurricular. etc.) 1 2
The testing program is an accurate and vsfid
measure ol the curriculum in this school 1 2
Small
4 5
167
Stone»
Disagree
.76. Criterion-relerenced tests are used to assess instruction
throughout the school 1 2
77. Achievement test scores are analyzed separately lor
subgroups ol students (e.g.. gender. race. ethnicity
social class. etc.) to assure that all students are achieving.............1 2
78. Teachers and the principal thoroughly review and
analyze test results to plan hatructional program
modifications 1 2
79. Many students receive honor and recognition lor academic
perlorrnance 1 2
80. Students have many opportunities to demonstrate ,
leadership skills . 1 2
81. Students have many opportunities to demonstrate talents
81 art. music. drama. dance. and athletics 1 2
82. in this school. ail teachers apply consistent criteria to
assigning course grades 1 2
HOME-SCHOOL RELATIONS
83. There is an active parent/school group in this school 1 2
84. Many parents are involved in school activities 1 2
85. Many parents initiate contacts with the school each month. 1 2
86. ' Most parents understand and promote the school's
instructional program 1 2
87. ' Parents support the school in matters oi student discipline..........1 2
88. Parents support his homework policy in this school 1 2
as. There is cooperation with regard to homework between
parents and teachers in this school 1 2
so. Ahnost all students complete assigned homework belore
coming to school 1 2
91. Ninety to one hundred percent oi your students' parents
attend scheduled parent-teacher conierences . 1 2
4
Brunei!
’2.
33.
34.
’5.
36.
37.
, than a superficial. role in the educational program
168
During parent-teacher conierences there is a locus
on lactors directly related to- student achievement
Sims»
Disagree
Parent-teacher conierences result it specific plans
lor home-school cooperation aimed at improving
student classroom achievement
Beyond parent conierences and report cards. teachers
in this school use other ways oi communicating
student progress to parents (e.g.. home visits. phone calls.
newsletters. regular notes)
Parents oi students in your class have regular
opportunities to observe the instructional program
Parents ol students in your class have a significant. rather
Most parents would rate this school as excellent '
Strongly
49'”
169
‘ CPS-87
School:
Date: #1 I
CHANGE FACHJTATOR STYLE QUESTIONNAIRE
On the following pages is a list of short phrases that describe different
activities. goals and emphases that principals and other leaders can have. Studies
have shown that different people place different emphases on each of these
behaviors and that there is an overall pattern or style that is unique to each.
This questionnaire is a way to estimate the emphasis that is given to different
leadership activities. It has been designed to be a way to help leaders analyze what
they are doing. There is no right or wrong way. however. there do seem to be some
patterns.
in this instance. would you consider the leadership/facilitating activities of
your principal.
Note that some of the items in this questionnaire refer to how this person is
working in relation to a particular program or innovation. For those items please
think about your principal's role with School Improvement .
Also. some of the items are similar to other items. This is done deliberately in a
questionnaire of this type. By having similar items. each item can be less complex
and it is possible for you to complete the questionnaire in a minimum amount of time.
Having each item rated on a continuum is important too. For most
facilitators/leaders most items will apply. what makes the difference is the amount of
emphasis or de-emphasis a particular leader gives to each type of activity.
Please read each phrase and use the following scale points to rate the degree of
emphasis given to each by your principal.
l ........ 2. ....... 3. . . . . . . . 4 ........ 5 ........ 6.
never rarely seldom sometimes often always
or or
not true very true
This questionnaire is not to be copied or used unless permission has been granted by
the authors.
Copyright 1987. Gene 5. Hall a Roland Vandenberghe
Concerns Based Systems international
Copyright Based Systems international
10.
ll.
12.
13.
14.
15.
16.
170
'1 ......... .2 .......... 3 .......... 4.....:....S .......... 6
Never or Rarely Seldom Sometimes Often Always or
not true very true
ls friendly when we talk to him/her. 1 2 3 4 5 6
Knows a lot about teaching and curriculum. 1 2 3 4 5 6
Procedures and rules are clearly spelled out. 1 2 3 4 5 6
Discusses school problems in a productive way. 1 2 3 4 5 6
Seems to be disorganized at times. 1 2 3 4 5 6
Shares many ideas for improving teaching and l 2 3 4 5 6
learning.
Plans and procedures are introduced at the 1 2 3 4 5 6
last moment.
Keeps everyone informed about procedures. 1 2 3 4 5. 6
Slhe is heavily involved in what is happening 1 2 3 4 5 6
with teachers and students.
Proposes loosely defined solutions. 1 2 3 4 5 6
Is primarily concerned about how teachers feel. 1 2 3 4 5 6
Asks questions about what teachers are doing 1 2 3 4 5 6
in their classrooms.
'Has few concrete ideas for improvement. 1 2 3 4 5 6
Provides guidelines for efficient operation 1 2 3 4 5 6
of the school.
Supports his/her teachers when it really 1 2 3 4 5 6
counts.
Allocation of resources is disorganized. 1 2 3 4 5 6
17.
18.
19.
20.,
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
171
l ......... .2. .' ........ 3 .......... 4 .......
Never or Rarely Seldom Sometimes
not true
Efficient and smooth running of the school
is his/her priority.
Uses many sources to learn more about the
program/innovation.
Being accepted by teachers is very important
to him/her.
Slhe sees the connection between the day to
day activities and moving toward a long-term
goaL
Knows very little about programs/and
innovations.
1s skilled at organizing resources and
schedules.
Has an incomplete view about the future
of his/her school.
Attending to feelings and perceptions is
his/her first priority.
Explores issues in a loosely structured way.
Chats socially with teachers.
Delays making decisions to the last possible
moment.
Focuses on issues of limited importance.
Takes the lead when problems must be
solved.
Has a clear picture of where the school is
going.
...5 ........ M6
Often Always or
very true
123456
172
How many years have you been a teacher or staff
member in this school?
Circle one: 1 2 3 4 5 6-9 10-14 15 or more
In your career, including your current principal.
how many different principals have you worked with?
Circle one: 1 2 ' 3 - 4 5 or more
Are there other key things that your principal does
that you see as being important aspects of how she/he
facilitates the school? If so please describe them here.
Any other ideas or‘suggestions about how to look at the
principal's role in facilitating improvements?
Thank you.
School District:
173
STAFF PERCEPTION OF CHANGE SURVEY
Name of School:
During our school's school improvement implementation process. the following changes have been
made in the extent to which the Correlates of Effective Schools are present in our building.
Please circle the response which most accurately describes your perception.
Characteristics of Effective Schools
NOT mm FULLY W
i. In the beginning of school improvement: 1 2 4 5
Safe and Orderly Environment
2. Presently: 1 2 4 5
Safe and Orderly Environment
3. In the beginning of school improvement process: 1 2 4 5
Clear School Mission
4. Presently: l 2 4 5
Clear School Mission
5. In the beginning of school improvement process: 1 2 4 5
Instructional Leadership
6. Presently: l 2 4 5
Instructional Leadership
7. In the beginning of school improvement process: 1 2 4 5
High Expectations
8. Presently: l 2 4 5
High Expectations
9. In the beginning of school improvement process: 1 2 4 5
Opportunity To Learn And Time On Task
10. Present: 1 2 4 5
Opportunity To Learn And Time On Task
11. Inthebeginning ofschoolimprovementproccss: l 2 4 5
Frequent Monitoring of Student Progress
12. Presently: l 2 4 5
Frequent Monitoring of Student Progress
13. In the beginning of school improvement process: 1 2 4 5
Home School Relations
14. Presently: 1 2 4 5
Home School Relations
APPENDIX B
CONNECTICUT SCHOOL EFFECTIVENESS QUESTIONNAIRE
PROFILE FOR AN INDIVIDUAL SCHOOL
T74
O
Report: mm Pr‘ntedJULtaso
Questionnaire: ammmW-mim PD"
Admlnletratlon: - " - FACULTY
“FE AND ORDER“ ENVIRONMENT 80 . . . 8A Not 'l’otal Ilean
(1) (2) (3) (1 (”Known
1. “I'liissdrcolbaedemdseuaeplacebworlt 0% 0% 33% 8% m 0% 12 3.83
2 Theadicolbulldiripbneubr'nmmanend 3% 17% 5% 3% 0% 0% 12 2.75
Womble.
A positive leel‘ng permeates the adrool. 8% m 5% 0% 0% 0% 12 2.42
Ibststudentslnthisschoolareeeperand 0% 0% 0% 67% 8% 0% 12 4.17
enthusiastic about learning.
5. Student behavior is generally positive in this 0% 0% 8% 42% m 0% 12 4.08
schooL
6. Teachers. administrators. and parent work 0% 17% 42% m 8% 0% 12 3.33
cooperatively to support the diee'pline policy in
themed.
7. The discipline policy is consistently eniorced by 0% 5% 33% 5% 8% 0% 12 3.00
all staii in this school.
0. Students in this school abide by school rules. 0% 0% 17% 75% 0% 0% 12 3.02
Class atmosphere in this school is generally very 0% 0% 0% 58% 3% 0% 12 4.00
conducive to learning tor all students.
Toni! 8% 12% 24% 40% 18% 0% 108 3.50
T75
'nepon: mm Pris-cu. isso
Ousstlonnelre: WWW-m 130 Pqez
Admlnlstretlon: - FACULTY
CLEAR SCHOOL W 00 . . . 8A Not Total Bean
(1) (2) (3) (4) (5) Mon
10. Thhadroolhasawrttenuatemeudpupcse 0% 17% 3% 3% 17% 0% 12 3.50
that is the driving lorce behind rncst inportant
m
11. hfibachcottheprinaryemphashison 0% 0% 0% 50% 3% 0% 12 4.8
new and leaning.
12. Almderlelsandstmpiesnecesserybr 17% 17% 8% 42% 0% 0% 12 2.02
hstruction are averldile.
13. h reed’eig. written. sequential obiealves exist 0% 0% 0% 07% 0% 0% 12 3.58
hdgrades.
14. Readlnoobieahresareaiordinatedandrnonitored 0% 0% 3% 50% 0% 0% 12 350
h algrades.
1s. hreadlng.there‘eanidentfledsetot 0% 0% 42% 0% 0% 12 33
objectivesthatallstudentsmustmaster'nall
own.
10. hreeding.curriwlurncbieethresaretheloeus 0% 0% 8% 50% 0% 0% 12 3.67
oihstructioninthisaehcol.
17. hlenpuapearts.wrltten.aequentialobiectives 17% 8% 3% 8% 0% 0% 12 267
exhtinallgredes.
10. Lanpuepeutscbieaivesaremordinatedand 0% 50% 17% 17% 0% 0% 12 2.45
rnon‘aored'nalgrades.
10. hmuapemthereisanuerfliedsetol 8% 3% 0% 3% 0% 0% 12 2.50
daiectivesthetalstudemsmustmestetinal
M
20. hbtpuageangcurriculumobiectivesarethe 17% 8% 17% 42% 0% 0% 12 2.03
betrsolinstmctionhthisachcol.
21. hnmhemmwrlttertaequentielobiealves 0% 0% 0% 3% 42% 0% 12 4.3
eattlnallgrades.
alhthemat‘nscbieaivesaremdirw 0%0%0%00%8%0%124.00
mothoredinalgrades. '
23. hmflrerehanldentfiedeetoi 0% 0% 0% 07% 17% 0% 12 302
mamammmnan
I“
24. hmmmweeuethe 0% 0% 0% 07% 17% 0% 12 3.3
bandiuuctionhthbechool.
8. mathemrmidicoltryhld 0% 0% 3% 17% 17% 0% 12 3.45
bpstpodgredes.
T76
Report: am ME Prhed M 10 so
Guestlonnelre: EBENTARY W - FEVBED 1000 P93
Admlnlstratlon: .‘— :eFACULTY
CLEAR SCHOOL 00881011 80 . . . 0A Not 1on1 Ilean
11) (2) (3) (4) (5) M
701010 0% 18% 21% 00% 11% 1% 102 0.03
T77
. s
Report: mm ' “030.1110”
Questionnaire: WWW-W130 pg“
Administration: -: Z " '--' F’AGULTY
0157110011011”. LEADERSHIP 00 . . . 8A Not Total Mean
(1) (2) (3) (4) (31mm
20. 111erebcleu.suong.cemalizedlnstrualonal 3% 0% 17% 0% 0% 0% 12 zoo
badershb iron the princbel In this school.
27. lbstproblernsiecingthisechcolcenbeeohredby 0% 8% 3% 17% 17% 0% 12 3.3
theprincbeiand lacuty wihout eyed deaiot
when
i
a
a
a
a
20. Theprlrwelhverydveinseaahg 0% 12 1.75
reeources.arrangingopponuntieaandpromoting
staildevelcpmentaraivliesiortheiaculy.
20. TheWishighlyvlsblethroughouthe 0% 8% 17% 0% 0% 0% 12 2.17
achooL
30. Theprincbelisamessblebdiecussrna'ners 8% 8% 8% 17% 0% 0% 12 2.58
dealingwithinstruction.
31. Theprincipelism'erportanthstructional 8% 07% 0% 0% 0% 0% 12 13
reaourcepereoninthisschool.
32. Teachersinthlsachcoltumtotheprincbal 8% 8% 3% 17% 0% 0% 12 2.42
with hermetional concernsorproblems.
3 mwmmmm 0% 8% 0% 17% 0% 0% 12 2.02
studentsandteachersaroundtheachool.
34. Discussionswlththeprirwalohenresulh 3% 8% 3% 0% 0% 0% 12 217
aomeaspectotirnprovedhstruaionslpractiee.
8. Theprhehelleadsirequentbrmaldiscuesions 8% 58% 0% 8% 0% 0% 12 2.00
concerning instruction and student achievement
3. 1heprincbalragulurybringslnstructbnal 8% 3% 0% 0% 0% 0% 12 217
lssuestcthetacultylordiscussion.
37. 'l'heprincbeireviewsmdhterprststestresuits 3% 17% 0% 0% 0% 0% 12 2.8
withtheiacully.
30. MWWesthemeaningendtheme 3% 8% 8% 0% 0% 8% 12 2.18
oltestresults.
30. Theprlncbeiirequentlyccrnmunlcetestoteechers 17% 17% 8% 3% 0% 0% 12 2.02
theirreepcnsbillylnreletlonbswdent
More
40. Theprhqiduestedreeusbremrnmend 0% 8% 17% 0% 0% 17% 12 1.70
Mordurgeehthemnal
m
41. mammogram 80%17% 8% 0% 0% 0% 12 2.3
hgetherbcordhatethelnaniabnelprcgrem
mum-rm
T78
. 1
Report: Simmons ‘ Pr'ndequw
Questionnaire: MARY W -EVISED1000 Pms
Administration: ‘ ' ‘ACULTY
NSTRUCTIONAL LEADERSHIP 00 . . . 0A Not total ”sen
(1) (2) 13) (4) anthem
42. 1heprh¢elrequiresmdregtrluiyrevievls 0% 8% 0% 17% 0% 0% 12 2,5
bseonplms.
43. Theprincbdregulariygivesieerbedtb 50% 3% 0% 0% 0% 0% 12 1.50
teecheraconceminglesaonpiens.
44. Supervisionlsdirecteduinstnnion. 3% 8% 3% 0% 0% 0% 12 2.17
45. mwmwm 17%17% 8% 0% 3% 0% 12 3.8
observations.
48. lndividualteschersendthepnncbslmeet 42% 17% 17% 17% 0% 0% 12 2.00
mthodisarsswhltlteerwili
observeduringaclessroomcbservation.
47. Fonnalobservatbnsbytheprincbalare 8% 0% 3% 0% 3% 0% 12 3.00
regularly lollowedbyspost-obeervation
Woe.
40. Duringiolicw-mbionnalweervationstlan 0% 0% 3% 0% 0% 3% 12 3.00
lot improvement 1requently results.
40. Duinglolow-rpbionnalobservationa.” 17% 17% 8% 0% 0% 3% 12 2.50
pnncpal" ' smain' emphasisisonimtructro’nal
hiss
Tabb 30% 27% 24% 0% 0% 0% 200 2.32
T79
13...". summons mm 10 so
Guestlonnalre: MARY DIES‘I'DNNAHE . EVISED1009 M0
Administration: ' ' ‘ FAGUL'W
1001-1 EXPECTATIONS 00 . . . 0A Not 'rotal Ilean
(1) (2) (3) (4) (5) mm
3. Nisan/Jive to one hundred percent at the 8% 8% 17% 17% 0% 17% 12 2.30
students in this school can be expected to
m lfll sdrocl.
51. Alteadiershthhsdrcolhoidconsistently 0% 0% 0% 8% 3% 0% 12 4.3
huh aapedatlons tor a0 students.
52. Techers believe that a student's home background 17% 0% 8% 0% 17% 0% 12 3.42
h nottheprlmaryiadorthat detennlnes
hdividual student achievement in this school.
53. lnthisachcollow-drievingmrdentaueaa 0% 8% 3% 17% 0% 0% 12 2.75
well-behavedasotherstudents.
54. Techersinthisedioolbeievetheyce 0% 0% 3% 0% 17% 8% 12 3.02
reeponsblelorallstudents masteringbasic
ddsledtqfielevel.
55. Teachersbelievethatallstudentshthisechcol 0% 0% 8% 50% 0% 8% 12 3.84
canrnasterbasicakilsasadirearesuldthe
Wm
50. mssehoolhassuccesatulpreventlvestrategles 0% 3% 17% 17% 0% 0% 12 2.02
brhelplngstudentsatriskoischooliailure.
57. htl'iissdioolaemedidprogran'oueaiast 0% 0% 8% 50% 17% 0% 12 3.67
700011.
50. Thewmberotlovr-lncomechiidrenpromctedis 0% 0% 8% 0% 3% 0% 12 4.00
proportionately equivalent b all other children
normed.
50. hti'iisachooLthereuedearguidelinestor 0% 0% 0% 8% 0% 17% 12 300
grouping students ior instmction.
3. hrsadinanstructionisohenpreeentedba 8% 0% 8% 3% 0% 0% 12 2.82
heterogeneous ability group at students.
01. hmatherndics.hstrudionlsoitenpresentedto 0% 0% 0% 07% 8% 0% 12 4.17
aheterogeneous ability gromot students.
02. hianguageertsJistructionboiienpreeented 0% 0% 17% 0% 0% 0% 12 4.8
baheterogeneousfiiliiygroupotawdents.
03. Whithtlredsssroom.smdentsuensignedb 0% 0% 3% 3% 17% 0% 12 355
mumhebonatempomybasisonly.
Tm 7%10%2I% 10% 0%100 3.50
T80
. 0
Report: mamas Prhsd M. 10 80
Questionnaire: MARY OLESTDNNABE - FEVBED1800 pg"
Administration: " 3'3 FACULTY
QPPORTWTY 1’0 LEARN AND Mom-TASK 00 . . . 0A Not 1’otal Usan
(1) (2) (3) (4i (5) Known
04. medioorsdailyechedulestmortsthegoalsoi 0% 0% 8% 3% 3% 0% 12 3.3
ms hatructional program.
05. Tmiousormcreuemdedbr 0% 0% 8% 8% 17% 17% 12 3.40
readirrgflmguageartseadidaythrougroutthis
dead
08. Whitheormoreueahuedhr 0% 0% 0% 8% 3% 0% 12 4.27
memematlcseadrdeytluoughcutthissdrool
07. Pull-ouprograrns(e.g.chqiter1.q:ecieled.. 0% 17% 3% 0% 0% 0% 12 2.17
hstmmentalmushenwonddismnor
Merewlhbesbsltih'nstnnbn.
00. Specialinshuciionaiprogramsiorindividual 0% 17% 8% 17% 8% 8% 12 3.36
students are integrated wihciassroom
hatructionandu'ieachoolwnhmm.
08. Tenherslmplementthehomeworitpolicyiithis 17% 8% 17% 17% ms 8% 12 2.44
achooL
70. Fataorsoutsfletheclassrcomrarelylnteriere 17% 0% 3% 0% 0% 0% 12 2.3
vrlhhstructioninthbachool.
71. Thereuelewinternptionsduetodiscbllne 0% 0% 8% 8% 0% 0% 12 3.75
problemsduringclmstirne.
12 3.55
i
r
a
72. Duringciasaroomhstrudionstudentadoruvrork 0% 0% 3%
hdependentlyonseatvrorkiorthemalorlyoithe
with.
73. Shrdentsareabeentiromachcolonlyiorgood 8% 17% 3% 8% 0% 0% 12 2.3
reasons.
700010 10% 10% 20% 27% 14% 7% 120 0.21
18T
noponz'smm Priade103
00001100110110: EBENTARY m - EVBED 130 ”0
“10111101101100: ' FAWL‘IY
FREQUENT WORM OF STUDENT PROGRESS SD . 0A 1401 70101 I001!
m (:3 (5) (a) (51mm
0%
74. W hdicators are used reguhrty b assess 0%
student progress (e.g.. grades. tests.
lurid-ice. dac’pine retards.
mm. etc.)
75. Missthgprogramlsanmcuateandvalid 0% 8% 0% 17% 0% 0% 12 3.00
measueotmecuniculurnhthissdrcol.
17% 0% 17% 12 3.3
§
70. Orlerion-reierencedtestsareuaedbasaess 0% 0%
hstnrctionthroughouttheachool.
fl. Adrievementtestscorescemalyaedseparately 8% 8% 17% 0% 0% 17% 12 2.40
br subgroups cl students (e.g.. gender. race.
ethnizty.scciaiclass.ete.)toassurethdal
78. Teachersandtheprhc'palthoroughlyreviewand 8% 50% 0% 0% 0% 0% 12 2.00
malyzetestresuitstoplanlnstruetional
progrunrnodla'ons.
12 3.82
91
ll
9
a
70. Manyatudentsreceivehonorandrecognltionior 0% 0%
academic perlormance.
17% 12 4.3
1
1
a
80. Studentshavemanycpporhrnltiesbdemonstrate 0% 0%
leadershbekllls.
9
ll
5
3
re
81. Smdenuhavemanycpportunitiesbdemonstrate 0% 0%
Usntshutmuhdrunndance.“
“It:
3. hdisechoolalteadreremph/onelstent 17%17% 0% 0% 0% 17% 12 2.00
aiensbasabningmuraegrades.
701010 0%15%27%25%17% 0%100 0.20
182
e 0 .
Report: mm: P11300110”
Questionnaire: WWW-W180 PpO
Admlnlstretlen: * 93 FACUIJY
MENU” 0‘ 1101 70101 “I
00
(11 1!)
0% 0%
as
is
3
00. 111000-1deth 0% 12 0.00
educaL
3
3
3
re
04. methdnolm 2.02
3
3
3
n
2.02
H
11
mwmmmhm
«mm
00. Ibstperentsunderstmdendpromoteflieschoofs
Madman.
07. Perersswpportmeschoolhmenersdstuderl
“pins.
00. wwwmmhm
0011001.
1::
1::
111111119
3
3
00. Therebmuperstionvlflregudbm
betweenperentsendteechershtflsednol.
00. mummmm
bebrecomhgtoechool.
111111
1
1
E
01. Mbonehmdredpercentdywrstudents‘ 8% 0%
perents attend scheduled perentoteecher
m
4.3
1
1
a
02. mwmcorfleremestherebe 0% 0% 17%
mmmdhctlyreletedbstudeu
M
4m
1
1
3
s
8. PM-tedurmderencesrewlhepedic 0% 0% 17%
plens1orhome-eduooloopersfionelmedet
WMWM
“Wampum-0mm 0%“an 01512401
Whmbsdmlueeotherweysd
ammonia-101g studerl progress to perents (e.g..
mmplmcslsmewslmreguhr
notes).
8. MthWdesshlvereguhr 0% 17% 8% 8% 8% 0% 12 0.50
mmnmmwmu
m
8. Mthmhu-vee 17% 0% 8% 00% 0% 0% 12 100
mMeWroleh
”Wm
3.17
07. ummmwM-m 0% 0%
“1”“
1m 4% 10%
183
STATE OF CONNECTICUT
DEPARTMENT OF EDUCATION
September 10, 1990
Mr. Keith Mino
147 8. Holiday Drive
lonia, Ml 48846
Dear Mr. Mino:
We hereby grant you permission to reprint and administer the Connecticut
School Effectiveness instruments with the condition that the Connecticut
State Department of Education be properly cited.
Sincerely,
gig-MM
Joan Shoemaker
Bureau of School and Program
Development
25 Industrial Park Road 0 Middletown, Connecticut 06457
An Equal Opportunity Employer
184
PERMISSION TO QUOTE
OR
REPRODUCE COPYRIGHTED MATERIAL
I, gene E. I_~1all, owner(s) of the copyright of the work known as Change
’ 'tato S ues io nai e S-87 hereby authorize W
to use the following material as part of his dissertation to be submitted to
Michigan State University.
Page Inclusive Line Numbers Passages to be Quotegjgeproduced
Four (4) pages consisting of CPS-87 (cover page, two pages of items and
demographic page).
I further extend this authorization to University Microfilms International, Ann
Arbor, Michigan, for the purposes of reproducing and distributing
microformed copies of the dissertation.
Gene E. Hall
Signature of Copyright Holder
Dated: September 25, 1990
APPENDIX D
LETTER FROM UNIVERSITY COMMITTEE ON RESEARCH INVOLVING
HUMAN SUBJECTS GRANTING APPROVAL TO CONDUCT THE RESEARCH
'F85
MICHIGAN STATE UNIVERSITY
COLLEGE OF EDUCATION EAST LANSING 0 MICHIGAN 0 0014-10“
DEM 01" EDUCATIONAL ADMINISTRATION
BICKSON HAIL
April 30, 1990
Dr. John K. Hudzik
Chair, UCRIHS
Dear Dr. Hudzik:
The doctoral guidance committee for Mr. Keith E. Mine, Jr. has approved his
prospectus for the doctoral dissertation on h/30/90.
Samuel A.
Professor and Committee Chair
1b
"I \E 'u -n .1'31'vvutrr'c . 1.:: w: 3.1.1-!11.-fungus}: I-tttrlut'm
186
MICHIGAN STATE UNIVERSITY
W COMMITTEE ON ma! INVOLVING EAST MNSING 0 IICHIGAN 0 (0020-1111
HUMAN SUBJECTS (1101115)
I“ my “All
(517) 353-9730
May 4, 1990 IRB# 90-197
Keith Mino, Jr.
250 E. Tuttle Road
lonia, MI 48846
Dear Mr. Mino:
RE: “A STUDY OF THE EFFECT OF CHANGE FACILITATOR STYLE ON THE
IMPLEMENTATION OF AN 'EFFECTlVE SCHOOLS MODEL’ SCHOOL
IMPROVEMENT PROGRAM IR8# 90-197“
The above project is exempt from full UCRIHS review. The proposed research protocol
has been reviewed by another committee member. The rights and welfare of human
subjects appear to be protected and you have approval to conduct the research.
You are reminded that UCRIHS approval is valid for one calendar year. If you plan to
continue this project beyond one year, please make provisions for obtaining appropriate
UCRIHS approval one month prior to May 4. l99l.
Any changes in procedures involving human subjects must be reviewed by UCRIHS prior
to initiation of the change. UCRIHS must also be notified promptly of any problems
(unexpected side effects, complaints, etc.) involving human subjects during the course of
the work.
Thank you for bringing this project to my attention. It I can be of any future help, please
do not hesitate to let me know.
Sincerely,
J .hn K. Hudzik, Ph.D.
Chair, UCRIHS
JKH/sar
cc: S. Moore
mu 3. .- 4.1/M Arrive/Eyed Opportunity Institution
APPENDIX E
CHANGE-FACILITATOR-STYLE PROFILES FOR
INDIVIDUAL SCHOOLS
“1’25"” -IIII'II
187
CHANGE FACILITATOR PROFILE
SCHOOL: ONE
100
PERCENTILE 75
50'
25'
111101'11101 FOIMI 0111010 EHIOIODOV “V'W'fiV Vlslon
CONCERNS BASED SYSTEMS INTERNATIONAL
CHANGE FACILITATOR PROFILE
SCHOOL: TWO
PERCENTILE
4
Informal Formal Others Ettlolenw Dev-to-dey Vlolcn
CONCERNS BASED SYSTEMSINTERNA 'I'INO AL
189
CHANGE FACILITATOR PROFILE
SCHOOL: THREE
PERCENTILE 75
26
9
11110111101 FOI'I'MI 0111010 511101011” DIV-b-“V VIIIOI'I
CONCERNS BASED SYSTEMS INTERNATIONAL
190
CHANGE FACILITATOR PROFILE
SCHOOL: FOUR
11110111101 FOIMI 0111010 EWIOIOM DIV’M‘CY V1010“
CONCERNS BASED SYSTEMS INTERNATIONAL
191
CHANGE FACILITATOR PROFILE
SCHOOL: FIVE
Informal Formal Others Efflolencv Dev-to-dey Vlslon
CONCERNS BASED SYSTEMS INTERNATIONAL
192
CHANGE FACILITATOR PROFILE
SCHOOL: SIX
100
PERCENTILE 75
60
25
11110111101 Formal 0111010 ENIOIODOV DDY‘tfl-“V VIOIOD
CONCERNS BASED SYSTEMS INTERNATIONAL
193
CHANGE FACILITATOR PROFILE
SCHOOL: SEVEN
99 100
100
PERCENTILE 76
60
25
1111011110I F0111101 0111010 E111010110V DIY'10'00Y V10101'l
CONCERNS BASED SYSTEMS INTERNATIONAL
e". -Jihfi
194
CHANGE FACILITATOR PROFILE
SCHOOL: EIGHT
11110111101 F011110| 0111010 5111010110Y Dev-to-dsy V1010"
CONCERNS BASED SYSTEMS INTERNATIONAL
195
CHANGE FACILITATOR PROFILE
SCHOOL: NINE
100
Panorama 75 -
26'
11110111101 F0111I1 0111010 E111010110V Dev-to-dey V101011
CONCERNS BASED SYSTEMS INTERNATIONAL
196
CHANGE FACILITATOR PROFILE
SCHOOL: TEN
100
Panorama 75
60
26'
Informal Forms! Other. Efficiency Day—to-dey Vlelon
CONCERNS BASED SYSTEMS INTERNATIONAL
197
CHANGE FACILITATOR PROFILE
SCHOOL: ELEVEN
100
PERCENTILE 75
26'
11110111101 F0111I1 0111010 E111010110Y Dev-ic-dsy V101011
CONCERNS BASED SYSTEMS INTERNATIONAL
198
CHANGE FACILITATOR PROFILE
SCHOOL: TWELVE
100
Panorama 75
lnlormsl Forms! Others Efficiency Dev-to—ssy Vlslon
CONCERNS BASED SYSTEMS NTERNATIONAL
199
CHANGE FACILITATOR PROFILE
SCHOOL: THIRTEEN
Informal Forms! 0111010 E111010110Y Dev-to-dey V101011
CONCERNS BASED SYSTEMS INTERNATIONAL
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