AN. ANALYSISOF THE RELATION. 07F . VERTICAL INTEGRATION AND SELECTED ~ _: x E ”Wm “‘0 9mm ‘ RELATEONSHIPS m commune, 1; ‘ CHANNEL SYSTEMS : .VThesismormeDegreeofpno r 7* MICHIGAN STATE‘UN'IvERSITE-ii?2:*>9?2-;ggégggéigaiéii=j”:5:321:23;2:1? T ’ ~ JAMES" L. WIEK. *‘ i J MICHIGAN STATE HI H NW 3 1293 00 Emma“ 7 LIERARY Michigan State U ntversity < ‘I A ’1 fl, I PLACE IN RETURN BOX to remove this checkout from your record. TO AVOID FINES return on or before date due. DATE DUE DATE DUE DATE DUE 5 I i I I I I I I MSU Is An Affirmative Action/Equal Opportunity Institution I I c:\c|rc\datedue.pm3-p.1 I i L I ~ 1“" "“ nTHESi—S ABSTRACT AN ANALYSIS OF THE RELATION OF VERTICAL INTEGRATION AND SELECTED ATTITUDES AND BEHAVIORAL RELATIONSHIPS IN COMPETING CHANNEL SYSTEMS By JmmsL.ka The purposes of this study are: (l) to study the relationships between vertical integration and selected attitudinal and behavioral variables in competing channel systems; and (2) to develop operational measures for each of the channel system variables under study. The study was undertaken in order to answer the following questions: a.Is there a relationship between the amount of vertical integration in a channel system and the: (1) amount of cooperation and conflict displayed by its members? (2) speed with which its members adopt new ideas and practices? (3) size of the business units in the channel? (4) age of its members? (5) education of its members? b. Do the attitudes and behavior of channel members seem to vary depending upon geographic region? c. Is there a relationship between the amount of vertical integration in a channel system and the attitudes held by the members of that system? d. Is it possible to predict the cohesiveness of an individ- ual with the others in his system, before he joins that system? e. PO the members of similar channels have certain attitudes ln common? James L. Wiek f.Do channels which are alike in terms of vertical integra— tion tend to be alike in terms of other variables? g.Is it possible to operationalize and measure several com- plex behavioral and attitudinal variables? Hypotheses were phrased for these questions and data collected to test these hypotheses. The study employed per- sonal interviews with 176 persons who were involved in table egg production—marketing systems. Respondents operated at one or more of five different channel levels; some were lo— cated in four southern states while others were in four northern states. A research instrument for each channel level was developed to elicit responses for each of the dependent vari— ables (vertical conflict, vertical control, cooperation, in— rmvativeness, operational size, education and age), as well as to gather information on attitudes with the use of Q— methodology. The main unit of analysis in this study is the chan— nel, which is defined as a group of business firms which supply inputs to, or market eggs which come from a particu— lar producer. The producer was the determinant of a chan— nel; once a producer was selected into the study, the people with whom he dealt were automatically included. Data analysis procedures included: factor analysis Of 'tYPeS' (P analysis), stepwise multiple regression, simple correlations, and t tests of the difference between two means. Statistically significant relations were discovered wee: 'ncegratnr. a . r~ r 9 ' "'5"O:: '3 SE'.&.:. .I “C L0 ”.1“ ' .— ~- A o-r L: EliciLJf. LS oSSC--:-€- n- r--‘ . "nastier cf sys:e:r. pa. ----, :fizat'. differences if. 2:»: :2' ..w.::.1; waters 0 .--.. aria: ‘ .1-" esp-ed :r.a:.r.e- “'5'... r =_'- characzerize: 2;; a .-- n a .::< o: :3::’--::, : “era: a tecisior. :* 3: r If, at: a W---;r.;'.€5: :. . mi :23: a::-:-:»;—s t: t". 3* l“:e*:a:ec “r.ar.r.e;s :e l5: described. Ire “4613' o-ffer-r.; - T- ‘3‘ ' ‘ ~ Lite Al‘F" . ‘ I I thanueis lI‘LC-UCC‘G may {Hated to SYS‘CEmic a C‘: ESI'S ' ' Item is accessible and reC nt. IL. appeared that ‘ C III“ Chan “9‘ s . « ystems consxster James L. Wiek between integration and several behavioral variables and 13nded to support the general hypothesis that vertical in— tegration is associated with efficiencies which result from Um behavior of system participants. The study found sig- rfificant differences in the attitudes held by members of competing systems which varied in terms of integration. ifighly integrated channel systems are composed of persons Mm>are characterized by a willingness to cooperate with oflmrs, a lack of conflict, a willingness to consider the effect of a decision on the whole system, a marketing ori— entation, and a willingness to innovate. In general, it was found that attitudes of the members of non—integrated and low integrated channels tended to be the reverse of those just described. The widely differing levels of competitive effective- ness of the channels included in this study seem to be di- rectly related to systemic openness—~the degree to which a system is accessible and responsive to its external en— vironment° It appeared that a small number of relatively OPEH channel systems consistently out—performed the remain— hm group of less open channels because of a willingness On the part of these open system participants to: adapt t0_a rapidly changing market situation, maintain and foster an attitude of intra—system feedback and communication, and to operate as a team with a minimum of divisiveness and a maximum of intra—channel assistance. AN ANALYSIS OF T 'IERTICAL INTEGRATION ALL I EEI-LI'IIORAL RELATIONS 3‘11? 3 1.. u: James 1 . Submit Mlchigan Sta 1 fulfillmen f0r the inputia DOCTOR OF Departm arketin g and l? AN ANALYSIS OF THE RELATION OF VERTICAL INTEGRATION AND SELECTED ATTITUDES AND BEHAVIORAL RELATIONSHIPS IN COMPETING CHANNEL SYSTEMS By James L° Wiek A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Marketing and Transportation Administration 1969 )h To my best friend, Michelle Is'nould like to than sslvemen in this projec: fr: spatience, deliberation, an: ratio: while reviewing draft: szsges of research. and manuscr Ikeciated. Dr. Henry La." =.;;es:1ons. The Department 0 "on, under the Chai :w‘v’lGEQ the author with finan team from graduate assista 2m " ' So: oata collection, as we Icomputer programmino and Several members of the 235' ' lon Serv1ce at Michigan St Iall Iio It, John Wolford, and l m ”ledge about the poultry ir 951%“ 0f the research in‘ d . . e519” 0f the quota s with ample. i t . he asmstance of the f ‘ I I o tillstsl I . Jerry C . 0 I . lsfippi; x, Universa. T homas B. Morris, No I——— ACKNOWLEDGMENTS I should like to thank Dr. E. J. McCarthy for his hwolvement in this project from its inception to completion. lfls patience, deliberation, and constructively critical sug— gestions while reviewing drafts and talking through critical stages of research and manuscript formulation are deeply appreciated. Dr. Henry Larzelere and Dr. Donald Bowersox, acting as members of the dissertation committee, spent many hmms reading drafts of this work and offering advice and mggestions. The Department of Marketing and Transportation Amfimistration, under the Chairmanship of Dr. Donald Taylor, provided the author with financial support in the form of fimm off from graduate assistantship duties during the three months of data collection, as well as by giving a grant to cover computer programming and data analysis expenses. Several members of the staff of the Cooperative Ex— tension Service at Michigan State University——Charles Sheppard, Carl Hoyt, John wolford, and Tony Rapes-—provided technical knowledge about the poultry industry which was necessary for the design of the research instruments, as well as for the I design of the quota sample. Data were gathered in the South with the assistance of the following Extension Poultry Spec— ialists; Jerry Cox, University of Georgia; Paul Yount, Miss— issippi; Thomas B. Morris, North Carolina State University; :3. Lime; Barton, '.n;vers;t§ "3:? Chairman of the Polar; Sire Cniver s icy i r. t: 2 cu : e< izn Pontry Spec;a-;s:s . Clyde Springer, 3". Cr: ""53 ' " ‘ ' 5.. .- ' (7,-..1, an “(ZYIESC Fw x F :‘or' . .~ 5 ' : . :ss-s.eo o; p:cv-c-r.; fl 2: ' tens of mews}-.. - -- e . mm.T. Lionel Barton, University of Arkansas. Dr. Howard Zindel, Chairman of the Poultry Science Department at Mich— iganState University introduced the author to these four mdfinsion Poultry Specialists. Clyde Springer, Dan Crowle, Wayne Playford, Gene quwrden, and Wayland Fox of Farm Bureau Services, Incor— mmated, assisted by providing the author with a background oftflm egg industry in Michigan-~particularly with the opera— Upnal details of contractually integrated channels. iv TABLE OF I. INTRODUCTION . . . . . PURPOSE OF THE STUD! . RESEARCH 335:3); AND ME The Product: Eggs Variables Included . Development of Hypo: lnscruments . . Selection of Responc CONTRIBUTIONS OF THE 5 THEORY AND PRACTlCE LIMITATIONS . . . ORGANIZATION OF THE RE -3. Run»; or LITERATURE . GEAERAL CONCEPT 0? CH) THE CHANNEL CONCEPT DI ALLY . o o . o o A SYSTI BEHAVIORAL ELEMENTS ll Contr THE CHANNEL AS 01 in the Cham The locus of cham Methods of channe The measurement 0 Control and chann‘ Conflict in the Cha Causes of channel Conflict re solu ti TABLE OF CONTENTS Chapter I. INTRODUCTION . . . . . . . . . . . . . . . . . 1 PURPOSE OF THE STUDY . . . . . . . . . . . . 2 RESEARCH DESIGN AND METHODOLOGY. . . . . . . 3 The Product: Eggs . . . . . . . . . . . . 4 Variables Included in the Study. . . . . . 5 Development of Hypotheses and Research Instruments . . . . . . . . . . . . . . . 5 Selection of Respondents . . . . . . . . . CONTRIBUTIONS OF THE STUDY TO MARKETING THEORY AND PRACTICE . . . . . . . . . . . . 7 LIMITATIONS O 0 0 0 0 O 9 0 0 0 ° 0 O . D O O 8 ORGANIZATION OF THE REMAINDER OF THE THESIS. lO , II. REVIEW OF LITERATURE . . . . . . . . . . . . . 13 GENERAL CONCEPT OF CHANNEL . . . . . . . . . 13 THE CHANNEL CONCEPT DEFINED MORE SPECIFIC— ALLY. . . . . . . . . . . . . . . . . . . . 14 THE CHANNEL AS A SYSTEM. . . . . . . . . . . l6 BEHAVIORAL ELEMENTS IN CHANNEL SYSTEMS . . . 19 Control in the Channel . . . . . . . . . . 19 The locus of channel control . . . . . . 20 Methods of channel control . . . . . . . 21 The measurement of channel control . . . 21 Control and channel efficiency . . . . . 22 Conflict in the Channel. . . . . . . . . . 23 Causes of channel conflict . . . . . . . 23 Conflict resolution. . . . . . . . . . . 25 Cooperation in Marketing Channels. . . . . 28 Innovativeness in Channel Systems. . . . . 3o VERTICAL INTEGRATION IN CHANNEL SYSTEMS. . . 33 3m MAJOR STUDIES OF STRUC AGRICULTURAL. CF ‘iliELE REPORTS ON VERTICAL I) INDUSTRY. . . . . .. REPORTS ON THE ATTII‘UI EGG CHANNELS. . . . CONCLUSIONS ABOUT THE NRMJCHANNEL LIIERAT :1. RESEARCH DESIGN AND ANA} INTRODUCTION . . }KPOTHESES . . . Eiypothesis L . . . tatistical HypOt \mneral Hypotnes Sample Null Hypo: Statistical Hypo HYPOt'nesis 2 , Statistical Hypot Hypothesis 2. Samplg Null HYPOt Statistical Hypo HYPOthesis 3 . Statistical Hypo: Hypothesis 3. Sample Null . H ot Statistical §§pc Hypothesis 4 . Statistical H HYPOthesis 4 Sample Nu Statist-ll “Ypo1 lcal HYP‘ Hypothesis 5 Hypothesis 6 DEVELOPMENT OF RESP. constructi Cons YPOI A] tr on of 01.14 UCtiOn EmplOYQd in, :fieAé 7—7 .I i 1 Chapter Page MAJOR STUDIES OF STRUCTURAL ORGANIZATION OF AGRICULTURAL CHANNELS . o . . . . . . . . . 4O REPORTS ON VERTICAL INTEGRATION IN THE EGG INDUSTRY. 0 o O 0 o I a 0 O O I O O 0 O 44 REPORTS ON THE ATTITUDES HELD BY MEMBERS OF EGG CHANNELS. . . . . . . . . . . . . . . 45 CONCLUSIONS ABOUT THE MARKETING AND AGRICUL— TURAL CHANNEL LITERATURE SURVEYED . . . . . 47 III. RESEARCH DESIGN AND ANALYSIS OF DATA . . . . . 49 INTRODUCTION 0 ° 0 D 0 O 0 ° 0 0 9 O 9 6 I I 49 MPOTHESES o o 0 0 0 o 0 0 0 o 0 O 0 O 0 O O 49 Hypothesis 1 . . . . . . . o . . . . . . . 49 Statistical Hypotheses Which Relate to General Hypothesis lo . . . . . . . . . 50 Sample Null Hypothesis Which Relates to Statistical Hypotheses 1.1 to 1.8 . . . 52 Hypothesis 2 . . o o o . . . . . . . . . . 52 Statistical Hypotheses Which Relate to Hypothesis 2. . . . . . . . . . . . . . 52 Sample Null Hypothesis Which Relates to : Statistical Hypotheses 2.1 to 2.8 . . . 53 i Hypothesis 3 . . . . . . . . . . . . . . . 53 Statistical Hypotheses Which Relate to Hypothesis 3. . . a . . . . . . . . . . 54 Sample Null Hypothesis Which Relates to Statistical Hypotheses 3.1 and 3.2. . . 54 Hypothesis 4 . . . . o o o . . . . . . . . 54 Statistical Hypotheses Which Relate to Hypothesis 4° . a . . o . . . . . . . . 54 Sample Null Hypothesis Which Relates to Statistical Hypotheses 4.1 to 4.4 . . . 55 Hypothesis 5 0 0 o O 0 0 O 0 0 I 0 O U o o 55 Hypothesis 6 . . . o . o . . . . . . . . . 55 DEVELOPMENT OF RESEARCH INSTRUMENTS° . . . . 55 Construction of Questionsa . o . . . . . . 56 Construction of Attitudinal Statements Employed in the Q—Methodology . . . . . . 57 7v J. Field Testing the R‘ FIELD PROCEDURE. Sample Size . ’h Selection 0 Produc‘ Interview Procedure Procedure for Inter of the Channel. Procedure Employed Respondents . ANALYSIS OF DATA . Explanation of Step Analysis of Hypothe Hypotheses 1.1 to Hypotheses 2.; to Hypotheses 3.1 ar. 4 Hypotheses -l tc Hypothesis 5.1 . HYPothesis 6.1 . Summary Of HypOthes FINDINGS OF THE STUDY THE RELATIONSHIP BET'U SELECTED BEHAVIORAL Hypothesis 1.1: H C< I'Il/Dothesis 1.3: Q HYPothesis 1.4; Q HYPothesis 1.5: I] HYPOthesis 1.6. A HYpothesis l . 7 . E HYDOthesis 1.8, O A I 13:?“ka of the R ween Integrat Chapter Page Field Testing the Research Instrument. . . 58 FIELD PROCEDURE. . . . . . . . . . . . . . . 59 Sample Size. . . . . . . . . . . . . . . . 6O Selection of Producers . . . . . . . . . . 61 Interview Procedure. . . . . . . . . . . . 62 Procedure for Interviewing Other Members of the Channel. . . . . . . . . . . . . . 63 Procedure Employed in Interviewing Southern Respondents . . . . . . . . . . . . . . . 64 ANALYSIS OF DATA . . . . . . . . . . . . . . 64 Explanation of Steps in Data Processing. . 65 Analysis of Hypotheses . . . . . . . . . . 68 Hypotheses 1.1 to 1.8. . . . . . . . . . 68 Hypotheses 2.1 to 2.8. . . . . . . . . . 69 Hypotheses 3.1 and 3.2 . . . . . . . . . 69 Hypotheses 4.1 to 4.4. . . . . . . . . . 69 Hypothesis 5.1 . . . . . . . . . . . . . 70 ‘f Hypothesis 6.1 . . . . . . . . . . . . . 71 ‘ Summary of Hypothesis Testing Procedure. . 72 IV. FINDINGS OF THE STUDY. . . . . . . . . . . . . 73 THE RELATIONSHIP BETWEEN INTEGRATION AND SELECTED BEHAVIORAL VARIABLES . . . . . . . 73 Hypothesis 1.1: Conflict Received . . . . 73 Hypothesis 1.2: Conflict Given. . . . . . 76 Hypothesis 1.3: Cooperation Received. . . 77 Hypothesis 1.4: Cooperation Given . . . . 78 Hypothesis 1.5: Innovativeness. . . . . . 78 Hypothesis 1.6: Age . . . . . . . . . . . 79 Hypothesis 1.7: Education . . . . . . . . 80 Hypothesis 1.8: Operational Size. . . . . 80 A Summary of the Relationships Which Exist Between Integration and Selected Depend- ent Variables . . . . . . . . . . . . . . 82 THE RELATIONSHIP BETWEEN NORTHERN VERSUS SOUTHERN LOCATION AND SELECTED CHANNEL BEHAVIORAL VARIABLES. . . . . . . . . . . . 82 Hypothesis 2.1 CO: Hypothesis 2.2. Co. Hypothesis 2.3: CO Hypothesis 2.4: CO Hypothesis 2.5: Co Hypothesis 2.6: In Hypothesis 2.7: A; hypothesis 2.8: LO Summary of :‘ne Diff Between Northern a T'hT-J RELATIONSHIP SET» TION AND THE ATTI CD Discussion of the R Hypotheses 3.1 and PREDICTION OF CHANEEL Hypothesis 4.1: Pr Received. . Hypothesis 4.2: Pr Given . Hypothesis 4 . 3: P: Received. . Hypothesis 4.4: Pr Given . . . . . . A Summary of the Re Between the Critex Predictors of Suc< THE DIFFERING ATTITUI Explanation of Tab: Description of Eacl Factors l and 2. Factors 3 and 4. Factors 5 and 6. FaCtor 7 . Persons . . . . . TYPES . . RT BEHAVI Chapter Hypothesis 2.1: Control . . . . . . . . . Hypothesis 2.2: Conflict Received . . . . Hypothesis 2.3: Conflict Given. . . . . . Hypothesis 2.4: Cooperation Received. . . Hypothesis 2.5: Cooperation Given . . . . Hypothesis 2.6: Innovativeness. . . . . . Hypothesis 2.7: Age . . . . . . . . . . . Hypothesis 2.8: Education . . . . . . . . Summary of the Differences Which Exist Between Northern and Southern Channels. THE RELATIONSHIP BETWEEN VERTICAL INTEGRA— TION AND THE ATTITUDES OF PERSONS . . . . . Discussion of the Results of Tests of Hypotheses 3.1 and 3.2. . . . . . . . . . PREDICTION OF CHANNEL MEMBER COHESIVENESS. . Hypothesis 4.1: Prediction of Conflict Received. . . . . . . . . . . . . . . . . Hypothesis 4.2: Prediction of Conflict Given 0 0 a I O I O O O O O 0 O O i O O O Hypothesis 4.3: Prediction of Cooperation Received. . . . . . . . . . . . . . . . . Hypothesis 4.4: Prediction of Cooperation Give n O O a o O 0 0 (7 O O 0 9 0 D I O D I A Summary of the Relationships Which Exist Between the Criteria of Success and the Predictors of Success . . . . . . . . . . THE DIFFERING ATTITUDES OF TYPES OF PERSONS. Explanation of Table 4.5 . . . . . . . . . Description of Each Factor Type. . . . . . Factors 1 and 2. . . . . . . . . . . . . . Factors 3 and 4. . . . . . . . . . . . . . Factors 5 and 6. . . . . . . . . . . . . . Factor 7 . . . . . . . . . . . . . . . . . A Summary of the Differing Attitudes of Persons . . . . . . . . . . . . . . . . . THE DIFFERENT BEHAVIOR PATTERNS OF CHANNEL TYPES C 0 O Q 0 0 ° 0 0 O 0 O 0 0 0 0 9 D C viii Page 83 83 85 85 86 87 88 88 89 9O 9O 95 95 97 97 98 98 99 100 100 104 105 106 107 107 108 Behavioral Descripti Factors 1 and 2. . Pactor3. . . . . Factor 4 . . . Types of Channels ‘n‘r. Bach Variable . . . Explanation of Tat A Summary of the Diz‘ Descriptions of Cna . SWEAR! OF RESEARCH APPF EVALUATION OF COMPEIIHG CONCLUSIONS. . c o o 0 INTRODUCTION . . . - SUHMARY OF RESEARCH AI Purposes of the Stuc Literature Reviewed. Research Design and Operationalizatior Internal Consister Operationalizatiox Pilot Study. Selection of Resp< SWTMRY 0F FINDINGS. EVALUATION OF COMPETII Physical Characteri. Systems . . . . . Operational Size . sYstem Structure other Characteristi COmpeting C PhYSical a Relativel EXPLANATION O hannels nd Other Y Open 3 _'__—_7 Chapter Behavioral Description of Each Factor Type Factors 1 and 2. . . . . . . . . . . . . Factor 3 . . . . . . . . . . . . . . . . Factor 4 . . . . . . . . . . . . . . . . Types of Channels Which Are Described by Each Variable . . . . . . . . . . . . . . Explanation of Table 4.7 . . . . . . . . A Summary of the Differing Behavioral Descriptions of Channel Types . . . . . . V. SUMMARY OF RESEARCH APPROACH AND FINDINGS, EVALUATION OF COMPETING CHANNEL SYSTEMS, AND CONCLUSIONS. . . . . . . . . . . . . . . . . . INTRODUCTION . . . . . . . . . . . . . . . . SUMMARY OF RESEARCH APPROACH . . . . . . . . Purposes of the Study. . . . . . . . . . . Literature Reviewed. . . . . . . . . . . . Research Design and Methodology. . . . . . Operationalization of Variables. . . . . Internal Consistency of Questions. . . . Operationalization of Attitudes. . . . . Pilot Study. . . . . . . . . . . . . . . Selection of Respondents . . . . . . . . SUMMARY OF FINDINGS. . . . . . . . . . . . . EVALUATION OF COMPETING CHANNEL SYSTEMS. . . Physical Characteristics of Egg Channel Systems fi 0 O D 0 0 o o o 0 O O 9 Q o 0 0 Operational Size of System Members . . . System Structure . . . . . . . . . . . . Other Characteristics of Systems . . . . . Competing Channels Described in Terms of Physical and Other System Characteristics Relatively Open Systems. . . . . . . . . EXPLANATION OF TABLE 5.4 . . . . . . . . . . Moderately Closed Systems. . . . . . . . Relatively Closed Systems. . . . . . . . Page 111 111 112 113 113 113 115 117 117 117 117 117 120 122 123 123 124 125 128 133 134 134 134 134 138 138 147 147 151 CONCLUSIONS AND REFLL Meaning of This Res Meaning of “his Res tems Opera-tin: -r. .YANAGERIAL IMPLIC 0"! S FUTURE RESEARC am A GLOSSARY. 12353.32“ RESEARCH INSTRCHE Rana: ITS: ANALYSIS RESL 2: n or VARLAELEE Rana Foqu'tAr: or or Th: INDEX. . Rama :xsmrcnozs FOR . RPSRDEX e PROCEDURES eraprozz REIDZQX ~ PROCEDURE FOR CHO< SOLUTIONS. . Nit» "MATH DESCRIPTION or THE “MULTIPLE REGRES: ROUTINE. . . . . ESLIOGRAPHY. . T__7 Chapter CONCLUSIONS AND REFLECTIONS. . . . . . . . . Meaning of This Research for Egg Channels. Meaning of This Research for Channel Sys- tems Operating in Other Industrial Settings 156 VI. MANAGERIAL IMPLICATIONS AND OPPORTUNITIES FOR FUTURE RESEARCH. . D O O 0 D D O O I C O I C O Managerial Implications of This Research Approach. . . . . . . . . . . . . . . . Opportunities for Future Research. . . . . APPENDIX A GLOSSARY O o 0 D 9 0 0 0 0 0 0 I) a 9 O I 3 APPENDIX B RESEARCH INSTRUMENTS. . . . . . . . . . . APPENDIX C ITEM ANALYSIS RESULTS AND OPERATIONALIZA— TION OF VARIABLES. . o . . . . . . . . APPENDIX D FORMULATION OF THE VERTICAL INTEGRATION INDEX 0 0 O O O . D I O O \O O 0 O O O O 0 APPENDIX E INSTRUCTIONS FOR INTERVIEWERS . . . . . . APPENDIX F PROCEDURES EMPLOYED IN THE TYPE ANALYSES. APPENDIX G PROCEDURE FOR CHOOSING AMONG FACTOR SOLUTIONS. . . . . . . . . . . . . ? APPENDIX H DESCRIPTION OF THE OPERATION OF THE "MULTIPLE REGRESSION DELETE" COMPUTER ROUTINEO O o 0 0 0 0 o O a o o D 0 BIBLIOGRAPHY o o o n o b o 0 o o o o o o a a o o o n o Page 155 155 158 158 161 163 167 187 196 205 210 217 226 227 LIST (a? 5.4.5 3.1 Types of Respond :ts. . R. Types of Egg Producers i Classified by Gecgrapf Type......--° Simary of Hypotheses Te =». analysis of the Results tions'nip 3e twee: In 2e; Behavioral Variables & Results Based on Ch - . an. 1 Results of Tests of vac on t Tests of Relatior Location and Selected 35 Channels (1) The Relationship Betwee: and the Attitudes of is Prediction of the Futurt Potential Channe l Mem' 3 Representative Types of INoe, and Attitudinal MOSt Strongly Charact .‘I HYPOtheSeS. Table 3.2 3.3 LIST OF TABLES Types of Respondents. . . . . . . . . . . . . . Types of Egg Producers Included in the Study, Classified by Geographic Region and Channel Type o o o o o o o o o o o c o o o o o I o o 0 Summary of Hypotheses Testing Procedure . . . . Analysis of the Results of Testing the Rela— tionship Between Integration and Selected Behavioral Variables and Comparing the Results Based on Channel and Individual Data. Results of Tests of Hypotheses 2.1 to 2.8 Based on t Tests of Relationship Between Geographic Location and Selected Dependent Variables for 35 Channels o o o o o o o I: o o o o a o a c o The Relationship Between Vertical Integration and the Attitudes of 148 Persons° . . . . . . Prediction of the Future Cohesiveness of a Potential Channel Membero . . . . . o . . . . Representative Types of Persons in Each Factor TYpe, and Attitudinal Response Patterns Which Most Strongly Characterize Each . . . . . . . Behavioral Description of Channel Types v ° ° ' Median Integration Scores of Channels the Extreme Ends of Each Behavioral Continuum . . Statistical Procedures Used in the AnalYSis Of a o 9 9 o o n o HypotheSeSo O 0 9 0 0 0 0 0 0 xi Page 60 62 72 74 84 91 96 101 109 114 127 file 5.2 Three Groups of Channel Criteria of System 0 3.3 Cohesiveness in Competi Systems....... 3.4 Fean Size of Business U of Channel Systems Exhibit A. . . Exhibit B. . . Exhibit C. . . C.l Validity of mestions U Each Research Instrum Factor Analysis . . 3-1 Values Employed in Comp ration Index Measure Ff; An Example of Perfectly 5'1 Heasures of Factor Homog Solution, Analysis 5 . l 3-2 Measures of Factor HOMO! Solution, Analysis 6.; Table Page 5.2 Three Groups of Channels Rated on Each of Four Criteria of System Openness . . . . . . . . . 137 5.3 Cohesiveness in Competing Types of Channel Systems 0 O O O O O O O O 0 O 0 0 O O O O I O 141 5.4 Mean Size of Business Units in Competing Types of Channel Systems Exhibit A. I O 0 0 0 0 O 0 O D C C O I 144 Exhibit B. O 0 0 I 9 O o o o C 5 O O I 145 Exhibit C. O O O 0 0 0 O 0 I U B I I O 146 CJ. Validity of Questions Used in Each Index for Each Research Instrument, as Determined by . . 193 Factor Analysis . . . . . . . . . . . . . DJ. Values Employed in Computing Individual Inte— gration Index Measures for Each Channel . . . 200 I F.l An Example of Perfectly Homogeneous Factors . . 213 GJ. Measures of Factor Homogeneity, Seven Factor Solution,Analysis 5.1 . . . . . . . . . . . . 221 G.2 Measures of Factor Homogeneity, Four Factor Solution, Analysis 6.1. . a . . . . . . . . . 224 xii C INTRO Traditionally, the ec leendiscussed in the marketi isbeen directed toward the Ifficiency through the minimi More recent approach to cha We view that channels are Nultinate success of which flies and costs, but also u Mutation, conflict, contr innovativeness . 2 \_—. ., 1See, for example: I. llIllcture of Channels of Dist ‘9“, Harketin : A Maturinc Ba{listing Association, 19605 , inner, "The Division of Lat ofthe Market," Journal of Pc 99- 185-193. The University Ad Leon 3. Richartz, Vertica “Ill and Bacon, Inc., 15675 256e, for example: I “inflict in Marketing Channe: Reflections on Pro ress in Me HAlerting Association, 1964 5 . "humus of Channel Centre. All. keting and the New Sciencc “a“ MEmketing Association, . Palmountain, The Politics 0: lard University Press, 1955" underStanding the Retailer, ll(Nay-J1me, 1962), pp- 147‘ IIAlternative Explanations 2f 3‘Million,“ in Stephen Ac, 17‘ "it. keting (Chicago: Amer l I’D» 477-490. CHAPTER I INTRODUCTION Traditionally, the economic aspects of channels have been discussed in the marketing literature1 and much effort . has been directed toward the goal of increasing marketing efficiency through the minimization of certain channel costs. A more recent approach to channel analysis is characterized by the View that channels are social systems, the performance and ultimate success of which is based not solely on eco— nomics and costs, but also upon such behavioral factors as cooperation, conflict, control, power, communication, and . . 2 innovativeness . 1See, for example: Louis P. Bucklin, "The Economic Structure of Channels of Distribution," in Martin L. Bell (ed.), Marketing: A Maturing Discipline (Chicago: American Marketing Association, 1960), pp° 379-385; and George J. Stigler, "The Division of Labor Is Limited by the Extent of the Market," Journal of Political Economy (June, 1951), pp. 185-193. The University of Chicago; and Helmy H. Baligh and Leon E. Richartz, Vertical Market Structures (Boston: Allyn and Bacon, Inc., 1967). 2See, for example: Bruce Mallen, "Cooperation and Conflict in Marketing Channels," in L. George Smith (ed.), Bejlections on Progress in Marketing (Chicago: American Marketing Association, 1964), pp. 65-85; and Louis P. Bucklin, "The Locus of Channel Control," in Robert L. King (ed.), {lirketing and the New Science of Planning (Chicago: Amer— ican Marketing Association, 1968), pp. 142-147; and Joseph c. Palamountain, The Politics of Distribution (Cambridge: Har- vard University Press, 1955); and Warren J. Wittreich, "D1115- understanding the Retailer," Harvard Business Review, Vol. 40 (May-June, 1962), pp. 147-159; and Bert C. McCammon, Jr., "Alternative Explanations of Institutional Change and Channel Evolution," in Stephen A. Greyser (ooh), Toward Scientific Egrkzgin‘lggéChicago: American Marketing Assoc1ation, 19637, l'uch of the channel 11 52, abstract level , however; title has been verified by e sites have been reported in giered to support or reject :-:behavior.3 This study ex amoral variables which ma‘ :vard integration in competi PURPOSE 0 ifnile the present tre pied production-nuke ting s :economies of scale which p :ease in the efficiency of s ES'Jlt of certain attitudinal Played by members of these sy. The purposes of this relationships between vertica ‘iiudinal and behavioral vari MS; and (2) develop operati M. .. 31m exception is: Do fillet, “Patterns of Conflict ‘ IS," in George L. Smith. W (Chicago: Amer: . 4The relation betweer mtEgration is examined by E. mums, “Simulation of Proc “Raymond M. Bass (ed.), _S_<_:_fi gihicago: American Marketing SI i - 2 Much of the channel literature is written at a gen- erah,abstract level, however; hypotheses are advanced but Initle has been verified by empirical research. Only a few shxfies have been reported in which 'real-world' data were gaflmmed to support or reject hypotheses about channel sys- UMlbehavior.3 This study examines several attitudinal and Mfimvioral variables which may help to explain the trend Unmrd integration in competing production-marketing systems. PURPOSE OF THE STUDY While the present trend toward increasingly inte— gnated production—marketing systems has been due in part UJeconomies of scale which produce lower costs,4 the in- cxease in the efficiency of such systems may also be the result of certain attitudinal and behavioral patterns dis- Iflayed by members of these systems. The purposes of this study are to: (1) study the relationships between vertical integration and selected at— titudinal and behavioral variables in competing channel sys— tems; and (2) develop operational measures for each of the 3An exception is: Donald H. Granbois and Ronald P. Vfillet, "Patterns of Conflicting Perceptions Among Channel thbers," in George L. Smith (ed.), Reflections on Progress in.Marketing (Chicago: American Marketing Association, 1964), pp. 86‘100 o 4The relation between channel costs and vertical integration is examined by E. Jerome McCarthy and Robert J. Vfilliams, "Simulation of Production—Marketing Channels," in.Raymond M. Hass (ed.), Sciencei Technology, and Marketing gigicago: American Marketing Association, 1966), pp. 3354“— amel system variables unde The study has been un zfolloving questions: a. Is there a relationsh gration in a channel (1) amount of coopera its members? (2) speed with which and practices? (3) size of the busin (4) age of its member (5) education of its '2. Do the attitudes and seem to vary dependin ('y Is there a relationsh tical integration in tudes held by the mem 5:. Is it possible to pre individual with the 0 he joins that system? (I: Do the members of sin attitudes in common? 0-0. Do channels which are tend to be alike in t «3 Is it possible to ope complex behavioral an RESEARCH DES This is a study invol keting channel systems for eg if the attitudinal and behavi acterize the members of these kfinitions of previously 115‘ We collected in several Ste “tough the use of personal . - 3 dwnnel system variables under study. The study has been undertaken in order to answer Hm following questions: a. Is there a relationship between the amount of inte- gration in a channel system and the: (1) amount of cooperation and conflict displayed by its members? (2) speed with which its members adopt new ideas and practices? size of the business units in the channel? (4) age of its members? education of its members? Do the attitudes and behavior of channel members seem to vary depending upon geographic region? Is there a relationship between the amount of ver— tical integration in a channel system and the atti— tudes held by the members of that system? Is it possible to predict the cohesiveness of an individual with the others in his system, before he joins that system? Do the members of similar channels have certain attitudes in common? Do channels which are alike in terms of integration tend to be alike in terms of other variables? Is it possible to operationalize and measure several complex behavioral and attitudinal variables? RESEARCH DESIGN AND METHODOLOGY This is a study involving a set of production—mar— keting channel systems for eggs. The study quantified some of the attitudinal and behavioral relationships which char- acterize the members of these systems. Rigorous operational definitions of previously used concepts were developed; data were collected in several states in the North and the South through the use of personal interviews; and a number of potheses regarding the relat retested for statistical si :eProduct: Eggs The table egg is the p zdzannel systems included i :amelsuhich exist to aid t; :‘fer several attractions to r mt channel systems. Egg tesfor analysis because: 4 Table eggs are physically resorted according to Unit :iture grade and size, they iiconsequently they have re insof consumers. Thus the :tribute variability to the 57ers of the channel systems zilarket them. 3. Auide range of structural ailing from those which are c muons; to those which cor lI‘étied to feed suppliers by lamels which contain larger $55 firm has assumed the peri 3m or marketing functions 3915 in the channel. 3 The structure of egg Chan faithe evolutionary pattern ff“?! and turkey industries {Mini change in these indu hung the same sorts of cha 5; Traditionally, several 1e :55 members of each of thes JedObJectives which were in Luther channel members. Th h to sub-optimization, dupl fictions which have served 011°f these channels. (—7. hypotheses regarding the relationships among the variables were tested for statistical significance. The Product: Eggs The table egg is the product which links together the channel systems included in the study. Eggs, and the channels which exist to aid their production and marketing, offer several attractions to researchers who wish to analyze extant channel systems. Egg channel systems are good candi— dates for analysis because: 1. Table eggs are physically homogeneous. While they have been sorted according to United States Department of Agri— culture grade and size, they typically have not been branded and consequently they have remained undifferentiated in the minds of consumers. Thus their homogeneous nature does not contribute variability to the attitudes and behavior of the members of the channel systems which have evolved to produce and market them. 2. A wide range of structural types of egg channels exist, ranging from those which are composed of small, independent operations; to those which contain larger operations which are tied to feed suppliers by production contracts; to those channels which contain larger operations in which one busi— ness firm has assumed the performance of two or more produc— tion or marketing functions traditionally performed at other levels in the channel. 3. The structure of egg channel systems seems to be follow— ing the evolutionary pattern previously established in the broiler and turkey industries. This evolution produced sub— stantial change in these industries and may presently be Causing the same sorts of changes within the egg industry. 4. Traditionally, several levels have existed in egg Chan- nels; members of each of these levels frequently have pur— sued objectives which were incompatible with the interests Of Other channel members. This divergence of interests has led to sub—optimization, duplication of effort, and possibly to actions which have served to weaken the competitive posi_ tion of these channels. 5, Data on the relation bet iteration in egg channels w fl!ians.5 Hence a study of :u'ty to examine how behavio enforce the economic reasons :egration in channel systems tables Included in the Stuc To fulfill the objectl miables were defined,6 opera bindependent variables are: :operation, vertical control, be, age, and education. heloEnt of Hmtheses and Six general hypothese! ntistical hypotheses were d1 fthe data. The study 8111910} '3’: individuals who operated ‘ £57111 channel systems.8 A \--——--,—- SEQ. 6Each of these variab L)llendix A). | 7The vertical positio “Inferred to as 'levels'-- WY level, the producer 1e 1"“: and the retailer level i 8In this study, a 'ch J“’“t‘supply firms (feed mill Wit-receiving firms (proce the“) and the egg producer 5. Data on the relation between channel costs and vertical hungration in egg channels were collected by McCarthy and wuliams.5 Hence a study of egg channels provides an oppor- huuty to examine how behavioral variables complement and reinforce the economic reasons for the trend toward vertical hmegration in channel systemsn Vmfiables Included in the Study To fulfill the objectives of this study, several variables were defined,6 operationalized, and analyzed. flm independent variables are; vertical conflict, vertical cooperation, vertical control, innovativeness, operational size, age, and education. Ibvelopeeet of Hypotheees and Research Instruments Six general hypotheses and twenty—two null and statistical hypotheses were developed to guide the analysis of the data. The study employed personal interviews with 176 individuals who operated at each of five different lev— els7 in channel systems.8 A separate research instrument ‘—————-——.—— Sieg- 6Each of these variables is defined in the Glossary (Appendix A) . 7The vertical positions of the members of a channel are referred to as 'levels'-—the feed supply level, the bird supply level, the producer level, the processor-distributor level, and the retailer level are included in this study. 8In this study, a 'channel system' includes the input-supply firms (feed mills and hatcheries) and the output-receiving firms (processors, distributors, and re— tailers) and the egg producer with which they are associ- ated. redeveloped for each channe ionsincluded in each instr :25 and concerns of persons thresearch instrument was zsection designed to measure 25:10:15, the behavior of ea meat variables; and (b) a ataents designed to elicit éav'nich relate to each by idof simple correlations, t :Eactor analysis . hiection of Reswndents The producers include :the basis of a representat ire: was asked who supplied .tccessed and distributed his IUIuas asked who retailed t f‘nswho made up each entire i-“terviewed. All of the producers located in the state of Mich Ere conducted with channel located in the states of Ohi Wide a regional perspecti 3°rthern channel members, in luthem states of Mississip was developed for each channel level in order that the ques— ‘Uons included in each instrument be relevant to the activ— ifles and concerns of persons operating at that channel level. Emfllresearch instrument was composed of two sections: (a) asection designed to measure, through the use of direct mmstions, the behavior of each respondent on several de— pendent variables; and (b) a section containing twenty-seven statements designed to elicit attitudinal responses° The data which relate to each hypothesis were analyzed with the ahlof simple correlations, t tests, multiple regression, m:factor analysis. Selection of Respondents The producers included in this study were selected m1the basis of a representative quota sampleo Each pro— mmer was asked who supplied his birds and his feed and who {recessed and distributed his eggs° Each processor-distrib— utor was asked who retailed the eggs he handledo Thus, the firms who made up each entire channel were named and later interviewed. All of the producers included in the North were located in the state of Michigan; some interviews, however, were conducted with channel members other than producers located in the states of Ohio, Indiana, and New Yorko To Provide a regional perspective for the responses of these northern channel members, interviews were conducted in the southern states of Mississippi, Alabama, North Carolina, uhkansas. These four size they produce a large sham :u‘JeUnited States; (b) the widespread in these states sent suggestions in the eg may have a competitive ad‘ :Jgressive attitudes and dis separate with one another an CONTRIBUTIONS OF T THEORY A The present study has mined as significant cont iépractice: First, it was 'L'attitudinal and behavioral Eketing systems operate 'be Hing systems. Whereas prev fined, economics-oriented rea EClef these systems, this 5 Mining the non—economic r M systems. Second, in order to in, a pioneering methodolo lbles which had been treated Metal terms were defined a ”It and quantitative analys Third, whereas previ mm Arkansas. These four states were included because: (a) they produce a large share of the eggs that are produced tithe United States; (b) the use of production contracts is widespread in these states; and (c) there have been per— sistent suggestions in the egg industry that southern egg maimay have a competitive advantage because they hold more mmgressive attitudes and display a greater willingness to cooperate with one another and to innovate. CONTRIBUTIONS OF THE STUDY TO MARKETING THEORY AND PRACTICE The present study has several strengths which may be viewed as significant contributions to marketing theory and practice: First, it was undertaken in order to explain hiattitudinal and behavioral terms why vertically controlled nmrketing systems operate 'better' than less controlled com— PMflng systems. Whereas previous studies have provided cost— based, economics—oriented reasons for the superior perform— mme of these systems, this study has been directed at de— termining the non—economic reasons for the popularity of such systems. Second, in order to provide this behavioral explana_ Hon, a pioneering methodology was developedo Complex vari— ables which had been treated in the literature in vague, general terms were defined and operationalized for measure- ment and quantitative analysis. Third, whereas previous research efforts have mutated on the analysis the present study entire c 335, the present study analy :‘hsh’ps as they exist at di pies. Fourth, this study is armchmel systems whi is. The inclusion of diffe inctures provides an unusua hiysis. Fifth, the analysis c hate in different geograph fibehavior of northern vers .35: why the egg industry see Ethe South than in the Nort LIM Several aspects of t 539“ limit the generalizabil‘ Wthe study. First, the astribution management are “his. While much analytic mhe areas, a great deal mo 70" physical distribution sy uWily. Instead of concent ‘Jd economics-or iented f ac to *1 systems, this study is c concentrated on the analysis of one or a few channel levels, hithe present study entire channel systems were analyzed. flms, the present study analyzes several behavioral rela- tionships as they exist at different points within each system. Fourth, this study is unique in that it analyzes competing channel systems which differ in vertical integra- timn The inclusion of different types of competing channel structures provides an unusual opportunity for behavioral analysis. Fifth, the analysis compared channel systems which operate in different geographic regions. Differences in Um behavior of northern versus southern channels may sug— gest why the egg industry seems to be advancing more rapidly hithe South than in the North. LIMITATIONS Several aspects of the methodology and research de- Sign limit the generalizability of the conclusions derived from the study. First, the areas of logistics and physical distribution management are excluded from the present an—. a1YSis. While much analytical work has been completed in- flmse areas, a great deal more remains to be learned about hOW physical distribution systems may be managed more effi- ciently. Instead of concentrating on the impact of cost and economics—oriented factors on the performance of chan— le systems, this study is concerned with the analysis of and attitudinal and behav :influence the competitive Second, respondents a tied on the basis of a rep: ssesult, not all persons at ..re of being included in t Third, several interv rough the cooperation of Ag may have introduced some :o‘sone latitude in selectin itniewed. Each interviewe nertain number of contract Eisner-integrated producers lgpersons who occupied the 3215, the interviewers may ha fitticularly easy to intervie 3&1 others might have been. Fourth, this analysi i’dbehavior of persons enga inthe southeastern, north c Slites. While these regions htional egg industry, it sh liews were conducted in othe Wehas the Southwest and th Fifth, 176 persons w “Y appear to be a relativel several attitudinal and behavioral variables which appear tojnfluence the competitive effectiveness of such systems. Second, respondents at the producer level were se- lected on the basis of a representative quota sample. As aresult, not all persons at the producer level had an equal chance of being included in the study. Third, several interviews were obtained in the South umough the cooperation of Agricultural Extension personnel wmamay have introduced some interview bias because they hmisome latitude in selecting the respondents which they hmerviewed. Each interviewer was requested to interview acertain number of contract producers and a certain number drowner—integrated producers and to follow up by interview- ing persons who occupied the other levels in the channels. flms, the interviewers may have selected producers who were gmrticularly easy to interview or who were more cooperative flmn others might have been. Fourth, this analysis concentrated on the attitudes and behavior of persons engaged in the egg industry located tithe southeastern, north central, and northeastern United States. While these regions are extremely important in the national egg industry, it should be recognized that no inter— views were conducted in other major egg producing regions such as the Southwest and the Northwest. Fifth, 176 persons were interviewed. While this may appear to be a relatively small sample, at some channel mls—e.g., the bird suppl hals~nost of the major fi :dchigan were interviewed Sixth, the data rele nswere factor analyzed, :separate a large set of h siler groups, each of whic‘ tens of attitudes or beh man's correlation, or fac cue group to which he was Sinus a descriptive proced situation more simple and un frential technique, and doe listical significance under ‘ ‘w‘currence of the results by talysis was thus employed t Which channels were most lik ORGANIZATION OF THE Chapter II is titled Brketing literature is summ Iritten about each of the V my, Chapter III is titl ”£33. In this chapter t ”theses are described; the s“linens is explained; the mtlthe data analysis metho T_________________________________________ii lO levels—-e.g., the bird supply, feed supply, and processing levels—-most of the major firms performing these functions hmMichigan were interviewed. Sixth, the data relevant to general hypotheses 5 mm.6 were factor analyzed, using a mathematical procedure to separate a large set of heterogeneous people into several smaller groups, each of which was relatively homogeneous filterms of attitudes or behavior. On the basis of each' person's correlation, or factor loading, he was assigned to the group to which he was most alike° Factor analysis is thus a descriptive procedure used to render a complex situation more simple and understandable° It is not an in— ferential technique, and does not employ the notion of sta— tistical significance under which the probability of the occurrence of the results by chance is estimated. Factor analysis was thus employed to determine which persons and l which channels were most like one anothero ORGANIZATION OF THE REMAINDER OF THE THESIS Chapter II is titled Review of Literatureo Selected marketing literature is summarized to show what has been written about each of the variables included in the present StUdy. Chapter III is titled Research Design and Analysis of Data. In this chapter the general and statistical hy— Potheses are described; the development of the research in- struments is explained; the field procedure is described; and the data analysis methods are discussedo Chapter IV — ititled Findings of the Stt 2:31 hypothesis testing proc :‘sunary tables. Following :ficsneaning. Chapter V i: Izbriefly reviews the reseax nedures, and discusses the in the study. Chapter VI :2 rdSuggestions for Future Re Following Chapter VI L'pendix A, titled Glossar , tel technical terms employec flied Research Instruments , Bats designed for each of tr fixCis titled Item Analysis If Variables. This appendix 15the questions used to inde ift‘ne other questions used hdix C also indicates the lintitative measure on each bundix D, titled Formulati 35$, explains the means by aligned to the members of e ‘itled instructions for Inte StNotions sent to the Agric thinted interviews in ”155 “Arkansas. Appendix F, t y 11 is titled Findings of the Studyo The results of the statis- tical hypothesis testing procedure are presented in a series of summary tables. Following each table is an explanation ofits meaning. Chapter V is titled Summary and Conclusions. szriefly reviews the research design and data analysis pmmedures, and discusses the conclusions which resulted fnmlthe study. Chapter VI is titled Managerial Implications mm.5uggestions for Future Research. Following Chapter VI several appendices are presented. Appendix A, titled Glossar , presents definitions for sev- eral technical terms employed in the study. Appendix B, titled Research Instruments, contains the research instru— ments designed for each of the five channel levels. Appen— dix C is titled Item Analysis Results and Operationalization of Variables. This appendix shows the degree to which each of the questions used to index each variable is like each of the other questions used to measure that variable. Ap- pendix C also indicates the methods used to determine a (mantitative measure on each person for each variable. Appendix D, titled Formulation of the Vertical Integration E§§§§, explains the means by which an integration score was assigned to the members of each channel. Appendix E is titled Instructions for Interviewers, and contains the in- structions sent to the Agricultural Extension personnel who conducted interviews in Mississippi, Georgia, North Carolina, and Arkansas. Appendix F, titled Procedures Employed in — :1 yes Analysis, explains ziteria for selecting a fac is, and the procedures for elyses which relates to ge hpendjx G, titled Procedure 535M, explains the proc frtor solution for the anal phases 5 and 6. Appendi Caeration of the 'Hultiple R amine, explains the analys :3 hypothesis 4. 1-——_, ' 12 the Eype Analysis, explains the factor analysis procedures, criteria for selecting a factor solution for further analy- sis, and the procedures for describing each type in the analyses which relates to general hypotheses 5 and 6. Appendix G, titled Procedure for Choosing Among Factor Solutions, explains the procedure for choosing a particular factor solution for the analyses which relate to general hypotheses 5 and 6. Appendix H, titled Description of the Operation of the 'Multiple Regression Delete‘ Computer Routine, explains the analysis of the data which relate to hypothesis 4. C' REVIEW 0 The purpose of this aiming marketing literatur tiables of this study. Th in of the channel concept as; it then moves to a co filing with each behavioral azeview of some studies of :itural channels, vertical flattitudes of egg channel GENERAL CON Introductory marketi aIarketing mix as being com “Product, price, promotion I'll term 'channel of distrir will these basic marketing aMiller say that a chanm 3°“ of institutions throng tociucts to the user or Ult \______ lThomas A. Staudt 5 ,gélntroduction to Fluke“cj 5), p. ao'we. CHAPTER II REVIEW OF LITERATURE The purpose of this chapter is to summarize the existing marketing literature which relates to each of the variables of this study. The chapter begins with a discus— flpn of the channel concept in both general and specific farms; it then moves to a consideration of the literature dealing with each behavioral variable, and it concludes with areview of some studies of structural organization in agri— mfltural channels, vertical integration in the egg industry, and attitudes of egg channel members. GENERAL CONCEPT OF CHANNEL Introductory marketing textbooks frequently picture a marketing mix as being composed of several elements, such as product, price, promotion, and channels of distribution. The term 'channel of distribution' is used in a general man— ner in these basic marketing textbooks. For instance, Staudt and Taylor say that a channel of distribution is "a combina— tion of institutions through which a seller markets his PrOducts to the user or ultimate consumer."l “—- 1Thomas A. Staudt and Donald A° Taylor, A Manager- ial Introduction to Marketin (Englewood Cliffs, New Jersey, 19655, p. 306. 13 McCarthy defines a c hang institutions, from pr finding any number of (or antes that "every producer iaarketing intermediaries i'jectives. This set of mar‘ Marketing channel (also :i‘mtion).“3 Zober also 5 Quad of intermediaries; he inanimate, impersonal or tii'v'iduals who compose the ::stitute the multiple Chan hicto these four definiti i'econposed of institutions ziiivities which result in t! iproducer to a final consum THE CHANNEL CONCEPT More specific defini flStribution' have been give 511th. As Bucklin traces 1 \______ j 23. Jerome McCarthy W (3rd Ed., Homewood “1968), p. 312. E- , 3Philip Kotler, 5?}, ”f5: New Jersey: Pren - 4 . Martin Zober, 313.3 in Us” and Sons, Inc., 196 l4 McCarthy defines a channel as “any sequence of mar— keting institutions, from producer to final user or consumer, hmluding any number of (or perhaps no) middlemen."2 Kotler states that "every producer seeks to link together the set ofnmrketing intermediaries that best fulfills the firm's objectives. This set of marketing intermediaries is called um marketing channel (also trade channel, channel of dis— tribution).“3 Zober also stresses that channels are com— posed of intermediaries; he says, "these intermediaries, Hm inanimate, impersonal organizations and the chains of individuals who compose the wholesale and retail trades, constitute the multiple channels of distribution. . . ."4 Basic to these four definitions is the notion that channels are composed of institutions or intermediaries which perform activities which result in the movement of a product from a producer to a final consumer. THE CHANNEL CONCEPT DEFINED MORE SPECIFICALLY More specific definitions for the term "channel of distribution' have been given by Bucklin and McCammon and Little. As Bucklin traces the origin and meaning of the “a 23. Jerome McCarthy, Basic Marketing: A Managerial Approach (3rd Ed., Homewood, Illinois: Richard D. Irwin, Inc., 1968), p. 312. 3Philip Kotler, Marketing Management (Englewood Cliffs, New Jersey: Prentice—Hall, Inc., 1967), p. 387° ' 4Martin Zober, Marketin Mana ement (New York: John Wiley and Sons, Inc., 19645, p. 1‘09." "‘- 11 'channels of distributi :mere too restrictive in gsical flow of the good, ( ments, information, and r‘ men of title and thus f nature of the institutio Zwercome the limitations :;gests the following defin‘ :zs'nall be considered to an performs all the acciv :eaproduct and its title HcCammon and Little 1': 'channel' through time. :channel definition are m .. reseller groups classifi 1'?! conclude that descripti< L’mld include: (1) the type Eteach stage in the product Wies, such as financing : lhproduct; and (3) the fun Metween all channel part \_______- 5Louis P. Bucklin, Cture (Institute of Busi Ilium-e School of Business ‘thmia, Berkeley, 1966), r. f. it 6Bert C. McCammon, J “1th Channels: Analytical mm (ed.), Science in Sons, Inc., 1965 , pp. 15 tenn'channels of distribution,‘ he notes that early defini— fibns were too restrictive because they: (1) omitted the musical flow of the good, (2) excluded the flows of orders, payments, information, and risk, (3) concentrated on the nwvement of title and thus failed to satisfactorily explain Um nature of the institutional linkages which developed. fl>overcome the limitations of previous definitions, Bucklin suggests the following definition: "a channel of distribu— timishall be considered to comprise a set of institutions much performs all the activities (functions) utilized to move a product and its title from production to consumption."5 McCammon and Little also trace the meaning of the tenn'channel' through time. They state that most approaches u>channel definition are manufacturer—oriented and assume Umt reseller groups classified by type are homogeneous. 'Hmy conclude that descriptions of the marketing channel fimuld include: (1) the types of decision makers involved at each stage in the product flow; (2) the facilitating agencies, such as financing firms and firms which transport Hm product; and (3) the functional relationships which oc~ uu'between all channel participants.6 “~— 5Louis P. Bucklin, A Theory of Distribution Channel Structure (Institute of Business and Economic Research, Graduate School of Business Administration, University of California, Berkeley, 1966), p. 5. . 6Bert C. McCammon, Jr., and Robert W. Little, "Mar— keting Channels: Analytical Systems and Approaches," George Schwartz (ed.), Science in Marketin (New York: John Wiley and Sons, Inc., 1965), pp. 321-385. THE CHANN Such authors as Alde 'zayer, Ridgeuay, Stern, and king channel is an operati rdistinctive pattern of b 35'6 set of objects togethe :eobjects and between thei Alderson, for instan The functional approach with the study of organi keting functions are dis or by individuals acting 0f system of interest he logical system because 0 the bond among the compo integrated to permit the but the bond is loose en sent or addition of comp Various writers have 1‘! said to characterize sys finance, state that marketi wilting systems, and have " The channel consists of Structured to produce pr 2- Members of the channel 5 Ceptexble objectives. . . \M r _7Ralph F. Breyer, "5 i:Flnation and Growth of Mark n‘i‘fflderson, and Stanley M (second series) ( N 1“) Ines, 1964), p0 1630 8 Wroe Alderson, Mar 2‘:— tion We. (Homewood, Illinois: 16 THE CHANNEL AS A SYSTEM Such authors as Alderson, McCammon and Little, Fisk, Breyer, Ridgeway, Stern, and others, have argued that a mar- keting channel is an operating system with an identifiable am.distinctive pattern of behavior. A system is defined as"a set of objects together with the relationships between Um objects and between their attributes."7 Alderson, for instance, notes that: The functional approach to marketing theory begins with the study of organized behavior systems. Mar— keting functions are discharged by behavior systems or by individuals acting within systems. The type of system of interest here is classified as an eco— logical system because of the peculiar nature of the bond among the components. They are sufficiently integrated to permit the system to operate as a whole, but the bond is loose enough to allow for the replace- ment or addition of components. Various writers have listed sets of attributes which are said to characterize systems. McCammon and Little, for instance, state that marketing channels may be viewed as Operating systems, and have the following characteristics: 1. The channel consists of interrelated components that are structured to produce predetermined results. . . . 2. Members of the channel strive to achieve mutually ac— ceptable objectives. . . . “—— 7Ralph F. Breyer, "Some Observations on 'Structural' Formation and Growth of Marketing Channels," in Reavis Cox, Wroe Alderson, and Stanley J. Shapiro (eds.), Theory in Marketing (second series) (Homewood, Illinois: Richard D. Irw1n, Inc., 1964), p. 163. 8Wroe Alderson, Marketing Behavior and Executive ggtion (Homewood, Illinois: Richard D. Irwin, 1957), p. 3. Activities performed by sequentially and thus it activities as “marketing :. Marketing channel is a participation in it is v freely, subject to insti and withdraw with compar f. Asingle enterprise usua It initiates, coordinate the activities undertake 5. The behavior of channel established channel, is ifies types of acceptabl occupational code consis group norms, and a subtl is used in most channels participants . 9 Stern and Brown, on :mels as social systems w (a) Structural Variables l. Roles--a subset a behavior for a pa collectivity in t (b) Functional Variables 1. Pattern maintena to maintain its ticipants and th 2. Goal attainment- system needs thr vironment. . . - 3- Adaptation-42he sources for the the allocation 0 ten components. 4 Integration-45119 components relat effective furlc ti \I. t, 9th tt McCanWOn’ “‘l 329-330. I 7 l7 3. Activities performed by channel members are undertaken sequentially and thus it is logical to think of such activities as “marketing flows". . . . 4. A marketing channel is an open system in the sense that participation in it is voluntary. Firms enter a channel freely, subject to institutional and market constraints, and withdraw with comparable ease. . . 5. A single enterprise usually “administers" the channel. It initiates, coordinates, and controls most or all of the activities undertaken. . . . 6. The behavior of channel members, particularly in a well established channel, is “regulated“ by a code that spec— ifies types of acceptable competitive behavior. The occupational code consists of informally established group norms, and a subtle but clear array of sanctions is used in most channels to control the behavior of participants. Stern and Brown, on the other hand, choose to describe channels as social systems which are characterized by: (a) Structural Variables, such as: l. Roles--a subset of norms that define expected behavior for a particular unit——a person or a collectivity in the social system. . . . and (b) Functional Variables, such as: 1. Pattern maintenance—-the tendency of the system to maintain its structure both in terms of par— ticipants and their behavioral prescriptions. . . . 2. Goal attainment-—activity directed to satisfy system needs through interaction with task en— vironment. . . . , 3. Adaptation-—the activity needed to provide re— sources for the attainment of system goals and the allocation of resources among different sys— tem components. . . 4. Integration--the mutual adjustment of the system components relative to their contribution to the effective functioning of the system as a whole.10 W . 9Bert C. McCammon, Jr., and Robert W. Little, 92. E$_., pp. 329—330. 10Louis W. Stern and Jay W. Brown, "Distribution Chan- nels: A Social Systems Approach, " in Louis W. Stern (ed. ), Distribution Channels: Behavioral Dimensions (New York: Houghton Mifflin Company, 1969), p. 16. Among those behavior fussed by Miller are the rally relevant to the ope 1. Cohesiveness~the te sufficient physical components. . .to enab forces that would di L" Feedback-~(when feed channels which carry 8 loops back from th nel A and transmits : emitted by Channel A. . Integration versus Se integrated). ..they a: decider of the systet If they are segregatt ers each controlling Conflict--conflict a1 hitters send incompa‘ u..- .r- u- Relative Openness ve: (a) Closed system--a aries through uh, nation transmiss No real or concr so concrete syst open or relative (b) Open system-~a S are at least par sizeable magnitu of matter energy to cross them when production-4ndrk pm which have the P W attributes, the a“ lie . interlotions and Ward MWMthS 18 Among those behavioral attributes of real systems (fiscussed by Miller are the following which seem to be es— pmflally relevant to the operation of marketing channels: 1. Cohesiveness—-the tendency of systems to maintain sufficient physical contact among subsystems and components...to enable them to interact resisting forces that would disrupt such relationships. 2. Feedback—-(when feedback exists)...there are two channels which carry information such that Channel B loops back from the output to the input of Chan— nel A and transmits some portion of the signals emitted by Channel A. 3. Integration versus Segregation--(If systems are integrated)...they are centralized, the single decider of the system exercises primary control. If they are segregated, there are multiple decid— ers each controlling a subsystem or component. 4. Conflict-—conflict arises when two or more trans- mitters send incompatible commands to a receiver. 5. Relative Openness versus Relative Closeness—- (a) Closed system——a system with impermeable bound— aries through which no matter——energy or infor- mation transmissions of any sort can occur. No real or concrete system is completely closed, so concrete systems are therefore relatively open or relatively closed. ‘ . (b) Open system-~a system with boundaries which are at least partially permeable permitting sizeable magnitudes of at least certain sorts of matter energy or information transmiSSions to cross them. When production—marketing channels are conceived of as Systems which have the previously mentioned characteris- tics and attributes, the analyst may explicitly consider Um interactions and interdependencies of the elements of Hm sYstem, and may be less naive about the complex nature M 11James G. Miller, "Living Systems; BShavioral Science, Vol. 10, NOo 3: JUlY9 19659 pp. Basic Concepts," 193—237. :‘cause and effect which fol film of the system is dist .. r’uingchamels as systems 1. This approach recogni is a purposive and re rather than a random .' " The systems concept cooperative, as well within the channel. w . The channel is percei ganism that reflects tions of its particip h . The marketing channel is recognized as a be a concept that broade valry. . . . The notion that a che provides a basis for are system generated. on BEHAVIORAL ELEMENTS As systems, channels fitted to one another by th 1:.er by certain element 38 studied such intrachann h, Conflict, cooperation: Whom from the liter Mr'lobles is discussed it . \hl 1‘1 the Channel Although several Per who . .. . -.mS l9 dfcause and effect which follows when the state of one element of the system is disturbed. Other advantages of viewing channels as systems are: 1. This approach recognizes the fact that a channel is a purposive and rational assemblage of firms rather than a random collection of enterprises. 2. The systems concept emphasizes the existence of cooperative, as well as antagonistic, behavior within the channel. 3. The channel is perceived as a unique social or— ganism that reflects the hopes, goals, and aspira— tions of its participants. 4. The marketing channel, from a systems point of View, is recognized as a basic "unit of competition"—— a concept that broadens the study of economic ri— valry. . . . 5. The notion that a channel is an operating system provides a basis for identifying dysfunctions that are system generated. . . BEHAVIORAL ELEMENTS IN CHANNEL SYSTEMS As systems, channels contain individuals who are related to one another by the performance of channel activ— ififls and by certain elements of behavior. Various writers kwye studied such intrachannel behavioral variables as con- trol, Conflict, cooperation, and innovativeness. Selected cmuributions from the literature which deals with each of Umse variables is discussed below. Control in the Channel Although several persons have discussed control in CIlannels, much more remains to be done in the way of ________________ 12McCammon and Little, op. cit., Po 330° :a'erstanding: (1) who cont sated; (3) how it may be m 7:_se, contributes to charm :‘persons who have written srevieved below. The locus of channel :Ze of economic power in de fizzle concludes that in 0rd tithe efficiency of channe secentral direction.l3 Hallen, another writ‘ a. and control in the chem The usual pattern in the relationships is that th ator who puts the struct and who holds it togethe whether through command through an autocratic or Hallen discusses the 39! time by manufacturers, ‘lscusses the present-day s hinted and retailer-domi M ”Robert w. Little, :3 Channels.“ A mimeograp ss Seminar sponsored by t h Force on Marketing Met ‘an, Illinois. 14 W Bruce Mallen, “Co Messémelsg" in L. George ‘3 lgpMagketin (Chicago 1 . . . em h5 85. Reprmte 20 Lmderstanding: (1) who controls whom; (2) how control is amrted; (3) how it may be measured; and (4) whether control, parse, contributes to channel efficiency. The contributions ofpmrsons who have written in one or more of these areas is reviewed below. The locus of channel control. After reviewing the role of economic power in determining channel leadership, little concludes that in order to enhance the productivity mm the efficiency of channel members, there is a need for some central direction.l3 Mallen, another writer who reviews the role of leader- flup and control in the channel, states that: The usual pattern in the establishment of channel relationships is that there is a leader, an initi— ator who puts the structure into this relationship and who holds it together. This leader controls, whether through command or cooperation, i.e., through an autocratic or democratic system.l4 Mallen discusses the struggle for control in channels over time by manufacturers, wholesalers, and retailers, and discusses the present-day struggle between manufacturer— dominated and retailer—dominated channelSo ~————__________ 13Robert W. Little, "Power and Leadership in Market— ing Channels." A mimeographed paper delivered at the Chan— nels Seminar sponsored by the American Marketing Assoggation Task Force on Marketing Methodology, November 6—8, 19 , EVanston, Illinois. Bl: " . alld cooperation in. I'Iarket— uce Mallen, COnfllCt ‘ . . ) . f‘j 18," in L. George Sml tll (ed0 9 ItEfle'CthIls 311 EIO less in Marketin (Chicago: American M 1964 , pp. 65-85. Reprinted in Bruce E, Mallen éediz, ggfih fl¥3§ting Channel: A Conceptual Vieprint (New or . Wiley and Sons, Inc., 1967), pp. 124-134. islet, channel control may b ads, coercion, power gaine Zegitinacy, and power throug iscuss efforts of channel epover in the channel is rver is shared equally amo The measurement of on the general discussion 21th channel control. n Him in one level of t control another firm in makes, participates in, of that firm. Simple me each channel does not ir relationship. lhe extent to which one determined by the propor decisions which the forn of influence on these de influence obviously can of probability that cho Of this choice, or an a mented by the other, an change in this choice w In'general, elements of said to exist if the pr batween two firms in di nel involves some enfor Present and/or future 111 \__ lathanISLouis W. Stern an id.) Dnel of Distribution in" istrlbution Channel ' Houghton Mifflin Comp 21 Methods of channel control. According to Stern and Beier, channel control may be gained through the use of re— wards, coercion, power gained by expertness, power through legitimacy, and power through identification. These authors discuss efforts of channel members to balance power when: (a) power in the channel is asymmetrically shared, (b) when power is shared equally among channel members.15 The measurement of channel control. Baligh improves upon the general discussions of other writers by operation— alizing channel control. He says: A firm in one level of the channel . . . is said to control another firm in another level, . . . if it makes, participates in, or influences some decisions of that firm. Simple membership of two firms in each channel does not involve, as such, any control relationship. The extent to which one firm controls another is determined by the proportion of the latter firm's decisions which the former makes, and by the amount Of influence on these decisions which it has. Such influence obviously can be measured along the scale Of probability that choice, and the communication of this choice, or an alternative by one is imple— mented by the other, and the probability that a change in this choice will also be implemented... In general, elements of managerial control can be said to exist if the product exchange transaction between two firms in different levels of the chan— nel involves some enforceable limitations on the present and/or future marketing behaVior of either \——_ 15Louis W. Stern and Frederick J. Beier, "Power in the Channel of Distribution," Chapter 6 in Louis w° Stgrn (ed.), Distribution Channels: Behaviora;_2£E92§$2E§ os- ton: Houghton Mifflin Company. 1959M PP° 92‘116“ or both of these firms. fligh's suggested means of hemloyed in this thesis, The concept of cnann :ylouis Bucklin, who adopts motes the difficulties e in to measure control. Bu Instead of attempting to control directly, one al channel authority center various symptoms of con be regarded as the inci‘ brands within the chann measures of advice seeki Embers. O O 01 Control and channe l ithe notion that some firn lunative for organizing ar L“ states that: - - . a more cautious a the conclusion that aut within the channel will ence. For control to b it must be shown that c Channel activities will \‘—‘-—-———— l 6Helmy H. Baligh, ihlflnel Choice, “ in P. 0- ”lat tition and World Mark ”‘9 missociation, alien, Th “'1‘ John Wiley and Sons, 17LouisP. B kl . uc in EighertLF King (ed. ), M, ark F,all 1968. Con lion at eting Association ion, 1968), p. 143. 22 or both of these firmso . . 016 BaUgh's suggested means of Operationalization of control is employed in this thesis, as explained in Chapter 3. The concept of channel control was recently reviewed by Louis Bucklin, who adopts Baligh's definition of control and notes the difficulties encountered by researchers who wish to measure controlo Bucklin concludes: Instead of attempting to measure the presence of control directly, one alternative for locating channel authority centers would be to search for various symptoms of controlo Such symptoms might be regarded as the incidence of producer or reseller brands within the channel, and/or the sociometric measures of advice seeking and giving among channel members. . . . Control and channel efficiencya Bucklin is critical of the notion that some firm in the channel should take the initiative for organizing an efficient channel. Instead, he states that: . . . a more cautious attitude is warranted toward the conclusion that authoritarian relationships within the channel will invariably improve perform— ance. For control to better channel cooperation, it must be shown that close coordination of all channel activities will enhance profit opportunities l6Helmy H. Baligh, "A Theoretical Framework for Channel Choice,“ in P. Do Bennet (edo), Economic Growth, Sflmgtition, and World Markets (Chicago: American Market— lng Association, 1965), ppo 631—654o Reprinted in Bruce E. Mallen, The Marketin Channel; A Conce tual View oint (New York: John Wiley and Sons, Inca, 1967), p0 205° 17Louis P: Bucklin, "The Locus of Channel Control," in Robert L. King (ed.), Marketing and the New Science_g§ Plannin . Fall, 1968. Conference proceedings Of the Amer— Efifirfiggketing Association (Chicago: American Marketing Association, 1968), p0 143° ‘ by either expanding cons channel costs, that some 'thenecessary level of c resulting system ri idit otherwise secured. The literature which raprimitive stage of soph easexist to operationaliz ifnriters have not univers geater channel efficiency w inflict in the Channel Several writers have :gof (l) the causes of con :ccedures by which channel Eire channel conflict. Th Causes of channel cc i'ee forms of channel confl 1. Horizontal competiti tween middlemen of t discount store versr Ix: . Intertype competitic tween middlemen of c channel sector; for versus department 51 Vertical conflict-~1 channel members of ( discount store versr 3...; \~_____' 181mm, p. 145 . ‘ ' 19Joseph C. Palamou .gibutlon (Cambridge, Massa €53,1955), pp. 24-58. 23 by either expanding consumer demand or reducing channel costs, that some form of control can achieve the necessary level of coordination, and that the resulting system rigidities do not offset the gains otherwise secured.l The literature which treats channel control remains ata.primitive stage of sophistication. Relatively crude nmans exist to operationalize control in a given channel and writers have not universally accepted the notion that greater channel efficiency will result from greater control. Conflict in Ehe Change; Several writers have contributed to our understand- hg of (l) the causes of conflict in channels; and (2) the procedures by which channel participants have attempted to reduce channel conflict. These topics are discussed below. Causes of channel conflict. Palamountain specified Hmee forms of channel conflict relationships: 1. Horizontal competition-~this is competition be— tween middlemen of the same type; for example, discount store versus discount store. 2. Intertype competition-—this is competition be— tween middlemen of different types in the same channel sector; for example, discount store versus department store. 3. Vertical conflict—~this is conflict between channel members of different levelsi for example, discount store versus manufacturer. 9 “— 18Ibid., p° 145. . ngoseph C. Palamountain, Jr., The Politics of Dis- gribution (Cambridge, Massachusetts: Harvard University ress, 1955), pp. 24-58. Palanountain's work field of channel conflict. sit occurs in the channels nities. For instance, Pal :‘zoccurred in the distribut ‘nact and growth of chains, hypouer, the uses and aims tithe reactions of differe athis bargaining power. P 111'autonobile channels, for Iodto legislative efforts 1 Mallen isolated two Pitt: price and non-pr ice ntof the exchange act; it Mparties in the exchange RSpect to price-—one wishe: hisible while the other wi Sible- Non-price conflict ness in business philosoph “11 and the tendency for b towant to eliminate anothe is wholesalers . Another major contr nil conflict has been made hive conflict to be a pro 20 Bruce Mal len , l 24 Palamountain's work is a pioneering effort in the field of channel conflict. It is an analysis of conflict as it occurs in the channels of distribution of several com— modities. For instance, Palamountain studied conflict as it occurred in the distribution of groceries and noted the impact and growth of chains, the measures of chain bargain- ing power, the uses and abuses of chain bargaining power, and the reactions of different parties in grocery channels tO‘Ufij bargaining power. He also studied pharmaceutical and automobile channels, focusing on the conflicts which led to legislative efforts to remove the sources of conflict. Mallen isolated two general sources of channel con— flict: price and non-price factors.20 Price conflict arises out of the exchange act; it is the result of the fact that two parties in the exchange act have opposite goals with respect to price--one wishes to lower the price as much as possible while the other wishes to raise it as much as pos- sible. Non—price conflict arises out of the basic differ- ences in business philosophy which may exist within a chan- nel, and the tendency for both manufacturers and retailers to want to eliminate another middleman in the channel, such as wholesalers. Another major contribution to the literature of Chan- {ml conflict has been made by Stern and German. They per— ceive conflict to be a process of two broad classes of M 20 Bruce Mallen, o . cit., pp. 125-126. mes: (l) a change that nonbip and (2) a change in fitter leads to resolution 0 Stern and Goman ana arses of conflict; (2) the for conflict; and (3) the p mess. According to Stern a hthe action of one or more 1. Role Deviance. Role to rights or obligat as one or more of tr M Issues. An issue is which is desired by when two parties wis 4....- Incongruence of char tations, decisions, Stun and German note while “Ch can result from confli hconflict may make an ef mother components of the “be! may alter himself so an be accommodated . Conflict resolution ““60: more of several poss \H . 21Louis W. Stern an E" Distribution Channels : WSW Stern (ed.), Distr ”filigéons (Boston: Houqht 221mm, pp . 15 7-16 l 25 changes: (1) a change that precipitates the conflict rela- fibnship and (2) a change in response to conflict which either leads to resolution or to system disintegration.21 Stern and Gorman analyze three conflict areas: (1) causes of conflict; (2) the types of behavior which result from conflict; and (3) the possible outcomes of the conflict process. According to Stern and Gorman, conflict is caused by the action of one or more of the following factors: 1. Role Deviance. Role deviance occurs with respect to rights or obligations which are not dealt with as one or more of the channel members had expected. 2. Issues. An issue is a scarcity of the same resource which is desired by two parties. Conflict arises when two parties wish the same resource. 3. Incongruence of channel member perceptions, ex I tations, decisions, goals, or communications.zgec_ [ Stern and Gorman note while discussing the types of behavior when can result from conflict, that either one party to He conflict may make an effort to change the behavior of the other components of the channel system, or the channel member may alter himself so that the frustrating behavior can be accommodated. Conflict resolution. Members of channels may take one or more of several possible steps to resolve existing M— _ 21Louis W. Stern and Ronald H. Gorman, "Conflict in Distribution Channels: An Exploration," Chapter 10 in Louis W. Stern (ed.), Distribution Channels: Behavioral Dimensions (Boston: Houghton Mifflin Company, 1 6 , pp, 156-175. 221bid., pp. 157—161. conflict. They may engage J mixing in a third party i {may attempt to limit tr hrbehavior or by coming tc hglhich will serve to curl aples of such activities a: culpetition, the employment 55 exclusive territories for mlude that the outcomes c fication of the parties to 1 Me relationships which I This publication by 5ilbstantial contribution to iftelpt to provide a specifj icnflict, incorporates the '1 ialists, some of whom have \ their hypotheses . Another noteworthy “Channel conflict comes f analSIZed the roles assumed andmanufacturer trade asso the conflicts by political M 23%., pp. 170-17 2["Hemcy Assael, "Th ciations in Distributive Co “3!. keting (Chicago: Americ 32April, 1968), pp. 21-28 F——7 26 conflict. They may engage in a bargaining process, they may bring in a third party to settle their differences, or 'Umy may attempt to limit the conflict by instituting rules for behavior or by coming to some sort of prior understand— hw which will serve to curb the extent of conflict. Ex— amples of such activities are: collusion to limit price competition, the employment of franchises, or the awarding of exclusive territories for distributors. Stern and Gorman conclude that the outcomes of conflict will be either a uni— fication of the parties to the conflict, or a disintegration of the relationships which bind the parties to one another.23 This publication by Stern and Gorman represents a substantial contribution to the channels literature. Their attempt to provide a specific theoretical understanding of conflict, incorporates the work of many social science spec— ialists, some of whom have used empirical data to support their hypotheses. Another noteworthy contribution to the literature of channel conflict comes from Professor Henry Assael, who analyzed the roles assumed by various retailer, wholesaler, and manufacturer trade associations in resolving distribu— tive conflicts by political means.24 The investigation was “—— 23Ibid., pp. 170—172. _ 24Henry Assael, "The Political Role of Trade Asso— Ciations in Distributive Conflict Resolution,“ Journal of Marketing (Chicago: American Marketing Associati$fiT_V3TT 32, April, 1968), pp. 21—28. Elited to the role of natio; :s‘cributive issues of natio, sfederal level. Assael e :nlict resolution: polici :cced to power sources ou self-resolution, trade assoc .— :'e:'nannel syscem. . . .43 Assael stresses that :ibutive conflict is the be this in the channel syste -occn conflict and COOPGIa :.: 7.11 order to survive; ‘now :5 differ mg economic goals Busting literature «name processes used to {2m ' lb9h conflict has been 5 1'51 r poducts, few persons h won or measurement. 26 T“ We N asure conflict, but to :hfli ' Ct ls related to the c inc hannel structures 25 I e @‘v p. 21. p . In J, the Seem of a present stL so 59% 2(1): containec examples 27 limited to the role of national associations in resolving distributive issues of national importance, primarily at Um federal level. Assael examined two distinct modes of conflict resolution: political resolution, those activities directed to power sources outside the channel system; and self—resolution, trade association activities internal to Um channel system. . . .25 Assael stresses that the underlying source of dis- Ufibutive conflict is the basic interdependence between com- ponents in the channel systems. This interdependence results hlboth conflict and cooperation; units in a system cooper— ate in order to survive; however, conflict results because of differing economic goals and ideological motives. Existing literature has tended to focus on the causes of and the processes used to resolve conflict in channels. Although conflict has been studied in the channels for sev— eral products, few persons have attempted its Operationali- zation or measurement.26 The present study seeks not only to measure conflict, but to determine the extent to which conflict is related to the degree of vertical integration hlchannel structures. ‘~‘—————— 25313., p. 21. 261n the present study, conflict is indexed with Um aid of a scale contained in each research instrument. 36% Appendix B for examples of the various conflict scales° l , u ‘1 mention in Marketing C‘na Vertical cooperatior aristence of channel systems necessary for a firm to c ims‘nip with other firms ir :meel. Baligh and Richart he set of firms . . . C economic syscem--a verti Here membership for a f: mined by the existence c lgchac this firm has ELIE in the sec although mayor may not exist. I is that which permits t: ices among firms within ;0 collusion, and hence between firms in differe the sec or vertical marl Thus, in the analys: Inducted by Baligh and Rick tie cement which binds marke ininiumm amount of coopera? Alderson agrees wit} COODeration is as preva Egolglpetition. Intern ing ch:havlor System is‘ 0p‘-‘rétti:nej:s CannOt fum fmm h" n which each POsite membe; .l 28 Eggggation in Marketing Channels Vertical cooperation is crucial to the continued existence of channel systems. Some writers feel that it isrmcessary for a firm to demonstrate a cooperative rela- tionship with other firms in order to be included in the channel. Baligh and Richartz, for example, suggest that: The set of firms . . . could also be viewed as an economic system——a vertical structure, in fact. Here membership for a firm in the set is deter— mined by the existence of a cooperative relation— ship that this firm has with at least one other firm in the set although competitive relationships may or may not exist. A cooperative relationship is that which permits the exchange of goods or serv- ices among firms within the set. It does not refer to collusion, and hence is limited to relationships between firms in different levels or sub—sets in the set or vertical market structure. . . . Thus, in the analysis of vertical market structures conducted by Baligh and Richartz, vertical cooperation is l the cement which binds marketing systems together; without a minimum amount of cooperation there can be no system. Alderson agrees with this philosophy; he states: Cooperation is as prevalent in economic activity as competition. Internal cooperation is required if a behavior system is to act as a unit. Market— ing channels cannot function without sustained co— operation in which each party knows what to expect from his opposite member. Economic processes in— volving marketing require cooperation and close co— ordination of marketing with other business functions such as production and finance. . . .28 M 27Helmy H. Baligh and Leon E. Richartz, Vertical Market Structures (Boston: Allyn and Bacon, Inc., 1967), 9 4o 28Wroe Alderson, Dynamic Marketing Behavior (Home- WOOd, Illinois: Richard D. Irwin Co., 1965), p. 239. For Alderson, a ch , segree in order to effectiv ; systems. He states: . . . The effectiveness petition will depend no but on his ability to i to cooperate with him. its tire retailers and team which competes Hit Firestone in selling ti In any case, the dynami be substantial if Fires up to Goodyear in the p tion from others in the after another should fa firm might achieve domi itors might be helpless been unable to maintain tion. . . . Alderson provides a dish parallels the industr Me refers to the vertica T'e broiler industry. He fixed feeds has organized ideal financing and other 50”he producers of broil Bruce Mallen, in s barS cooperate with one an fional Extension Concept. ' °" c°°Peratimg rather than leabets has led to the con W 291mm, pp. 255-2 29 For Alderson, a channel must cooperate to a high degree in order to effectively compete with rival channel systems. He states: . . . The effectiveness of each manufacturer in com— petition will depend not only on his own efficiency but on his ability to induce wholesalers and retailers to cooperate with him. Thus, Goodyear, together with its tire retailers and distributors, constitutes a team which competes with a corresponding team from Firestone in selling tires to consumers.... In any case, the dynamic effect on the market would be substantial if Firestone were not able to stand up to Goodyear in the process of inducing coopera- tion from others in the channel. If one competitor after another should fail to measure up, a single firm might achieve dominance very rapidly. Compet- itors might be helpless to retaliate if they had been unable to maintain effective channel coopera— tion. . . . Alderson provides an example of channel cooperation much parallels the industry included in the present study as he refers to the vertical cooperation which is found in Um broiler industry. He notes that the manufacturer of mixed feeds has organized the entire channel and has pro— vided financing and other cooperative support where needed for the producers of broilers. Bruce Mallen, in seeking to explain why channel mem- bers cooperate with one another, has suggested an 'Organiza— tional Extension Concept.‘ He says: ". . . this emphasis mlcooperating rather than conflicting objectives of channel members has led to the concept of the channel as simply an R 29Ibid., pp. 255—256. atension of one' s own inte amples of the application net suppliers will often musing or that they wi ;otential or forecast sales Marketing writers h .n that cooperation is a fistea survival. Future re mining the nature of the ue‘ channel structure. Thi ”isdirection by exploring izzegration and cooperation Channel member innc fine how competitive a syst 3f the numerous articles iaebest known is that wri ing the concepts which rel fasion of innovations, say There are four essenti 0f the diffusion of an and (2) its communicat \____. 30Mallen, op . cit . 31As explained in itionalized and measured f “specially developed 5 30 . . . . .30 extenSion of one's own internal organization. . . .“ As examples of the application of this concept, Mallen mentions that suppliers will often provide resellers with help in advertising or that they will help resellers study market potential or forecast sales volume. Marketing writers have seldom gone beyond the state— ment that cooperation is a necessary condition for channel system survival. Future research should be directed at de— termining the nature of the relationship between cooperation and channel structure. This thesis lays some groundwork in this direction by exploring the relation between vertical 31 integration and cooperation. Innovativeness in Channel §ystems Channel member innovativeness may partially deter— mine how competitive a system is in relation to its rivals. 0f the numerous articles and books on innovativeness, perhaps Um best known is that written by Rogers, who, while review— ing the concepts which relate to innovativeness and the dif— fusion of innovations, says: There are four essential elements in any analysis of the diffusion of an idea: (1) the innovation, and (2) its communication from one individual to \— 3oMallen, op. cit., pp. 131—132. . 31As explained in Chapter III, cooperation is oper_ ationalized and measured for each respondent through the use Of a sPecially developed scale. another, (3) in a soci W is an idea vidual. W is tion spreads. The diff of a new idea from its tion to its ultimate us system is a population :ionally differentiate problem-solving behavi to continue full use 0 process is the mental p vidual passes from firs to final adoption. m which an individual is ing new ideas than the system. Adopter categc of individuals within a of innovativeness . 32 While most of the f {IRoqers stemmed from rese nieducation, much of this 119:0 explain behavior in i'leculture, norms, and tra :ion of channel members hav Vetiveness within the Chan iiY increase the effective “pinion leader or Chang “Option of certain practi King reviewed the themarketing field, and n Asubstantial volume 0 Conducted in marketing Research has focused o Practices, television, tars, birth control pr \.~_______ 32Everett M. Roger “Pk: The Free Press: 196 31 another, (3) in a social system, (4) over time. An innovation is an idea perceived as new by the indi— vidual. Diffusion is the process by which an innova— tion spreads. The diffusion process is the spread of a new idea from its source of invention or crea- tion to its ultimate users or adopters. A social system is a population of individuals who are func— tionally differentiated and engaged in collective problem-solving behavior. Adoption is a decision to continue full use of an innovation. The adoption process is the mental process through which an indi- vidual passes from first hearing about an innovation to final adoption. Innovativeness is the degree to which an individual is relatively earlier in adopt- ing new ideas than the other members of his social system. Adopter categories are the classifications of individuals within a social system on the basis of innovativeness.32 While most of the findings and conclusions discussed by Rogers stemmed from research in sociology, anthropology, and education, much of this information is useful in help- ing to explain behavior in channel systems. For instance, the culture, norms, and traditional versus modern orienta- tion of channel members have a significant impact on inno- vativeness within the channel. Further, a channel captain may increase the effectiveness of his channel by acting as Mlopinion leader or change agent to influence the rate of adoPtion of certain practices. King reviewed the diffusion research conducted in Hm marketing field, and noted that: A substantial volume of diffusion research has been conducted in marketing and marketing-related contexts. Research has focused on the adoption of homemaking practices, television, durable goods, fall-out shel— ters, birth control practices, health insurance, new \-_ 32Everett M. Rogers, Diffusion of Innovations (New YOrk: The Free Press, 1962), pp. 19—20. synthetic fabrics, publ variety of other market has concentrated on the system and the effectiv strategies in promoting and technology. Resear at identifying the inn' 0 innovation within the f Mast few topics of diff ire of most crucial relevan :ionby the members of a di Several sources of :elsvere discussed by McCa iachannel captain or chan idlinistrator often is an i :21 product is being market net channel captains are 11 because they are subject to Straints and may consequent tich would involve a res 51119 with its customers. Second, and more i M . 33Charles W. Kinf, l“marketing: An Overview, a?“ TEChnolo and Mark FQ'ANerican Marketing Ass “ting Association, 1966) , 34'Bert C. McCammon 5f Institutional Change an “feyser (ed.), Toward Scie thewinter Conference of t “ember, 1963. (Chicago: it 477-490. Reprinted in ktin Channel: A Conce t iHEY and Sons, 1967), P- 32 synthetic fabrics, public health measures, and a variety of other marketing-related ideas, Research has concentrated on the role of the distribution system and the effectiveness of various marketing strategies in promoting adoption of new products and technology. Research has also been directed at identifying the innovative firm and explaining innovation within the firm. Mm last few topics of diffusion research mentioned by King are of most crucial relevance to the understanding of adop— tion by the members of a distribution system. Several sources of innovativeness in marketing chan— nels were discussed by McCammon, The first of these may be Um channel captain or channel administrator; "the channel administrator often is an innovator, particularly when a new product is being marketed."34 McCammon notes, however, amt channel captains are not usually highly innovative, because they are subject to procedural organizational con— straints and may consequently tend to resist an innovation much would involve a restructuring of the firm's relation- ship with its customers. Second, and more important in explaining innovation _________________ 33Charles W. Kinf, "Adoption and Diffusion Research An Overview," in Raymond Lo Hass (ed.), Sci— 1966 Fall Proceedings of American Mar— in Marketing: Eflfih_gechnology, and Marketinga Hm American Marketing Association (Chicago; keting Association, 1966), p0 6720 34Bert C. McCammon, Jro, "Alternative Explanations 0f Institutional Change and Channel Evolution," in Stephen A. GreYser (ed.), Toward Scientific Marketing, Proceedings of the Winter Conference of the American Marketing Association, December, 1963. (Chicago: American Marketing Association), Ppo 477-490° Reprinted in Bruce Eo Mallen (edo), The Mar— £§Eflg_§hannel: A Conceptual Viewpoint (New York: John wlley and Sons, 1967), p. 80° within the channel, accord' Lyafirn outside of the e fires J. C. Penney, Richar spies within the retailin :ntented outsiders who be atechnique of irresistable Innovativeness as 1 :channel systems is analy fies of the most recent :33 Luovation36 reveals that n : analyze this relationshi VERTICAL INTEGR) The increasing tren relating systems37 has bee M 35Ibid., p. so . _ 36Everett M. Roger fhmovations. Diffusion :3: 6 (East Lansing, Michi image of Communication my, 1967). . 37For purposes of 1‘?“ 0f vertical integrati fllsts when one channel me 3“ Operations in producti ~fltnnel levels) will suffi David A. Revzan, " Mel," Wholesalin 9h wiley and Sons, 1961 fUceE. Mallen (ed.), M (New York: , H wever, as vertic “the Present study (see W’ risk, commitment, an ’5} basis of determining “Ch Characterizes each c 33 within the channel, according to McCammon, is the role played by a firm outside of the established channel structure. He cites J° C. Penney, Richard Sears, and King Cullen as ex- amples within the retailing field of persons who were "dis— contented outsiders who believed that they had discovered a technique of irresistable power,"35 Innovativeness as it relates to vertical integration hichannel systems is analyzed in the present studya A re— view of the most recent Bibliography on the Diffusion of Innovation36 reveals that no studies have been undertaken to analyze this relationship. VERTICAL INTEGRATION IN CHANNEL SYSTEMS The increasing trend toward vertically integrated marketing systems37 has been frequently discussed in the ________________ 35Ibid., p. 80. 36Everett M. Rogers, Bibliography on thgiDiffusion 0f Innovations. Diffusion of Innovations Research Report N00 6 East Lansing, Michigan: Department of Communication, College of Communication Arts, Michigan State UniverSity, July, 1967), 37For purposes of this discussion, Revzan's defini— ti°n Of vertical integration (ioeo, vertical integration eXiSts when one channel member controls a number of differ— ent Operations in production and/or marketing at succeSSive channel le 11 sufficeo . DaXEdSA.wRevzan, "Marketing Organization(Thro;ghkthe Channel," Wholesaling in Marketing Organization Ngw.n°r ' John Wiley and Sons, 1961), ppo 107-142. Reprint: ie tual Bruce E. Mallen (ed.), The Marketing Channel. A 02: p 7 lkflflfiifli (New York: John Wiley and Sons, Inca, 1? :1?» d. However, as vertical integration islopggfigiggacgge inthe present study (see Appgngi§_g) the e em re adopted trol, risk, commitment, and channel structure ai inte ration as a basis of determining the degree of vertica 9 Much Characterizes each channel, literature. While this d: meadvantages and disadve rcoroad base of agreement gated systems are desirab :isdiscussion are review iicCammon and Bates ’:entrally coordinated sys national marketing charmer :eianism in the American c nis‘n among three types of fine systems are: Corporate marketing sy: stages of production at ownership . . . [admini formed by individual er ship and influence or c (if adjacent firms withi vertically aligned com; other to achieve trans; processing, and adverti 'total' costs within t systems] emerge when i levels coordinate the' basis to obtain system that could not be achi M 38Bert C . McCammon Firgence and Growth of Co fithe American Economy, " . \lrowth, Competition and Wm 3ruczténg Association, 196! View 3 Mallen (ed.), 2:13 W (New York: John 39 , 39.12.. pp. 287-2 34 y literature. While this discussion has tended to emphasize Hm advantages and disadvantages of such systems, there is no broad base of agreement among writers that highly inte— grated systems are desirable. The points of view taken in fins discussion are reviewed below. McCammon and Bates suggest in a recent paper that: ’bentrally coordinated systems are gradually displacing con— ventional marketing channels as the dominant distribution . . . 38 . . . mechanism in the American economy." These writers distin- guish among three types of centrally controlled systems; these systems are: Corporate marketing systems, which combine successive stages of production and distribution under a single ownership . . . [administered systems] . . . are formed by individual enterprises which exert leader— ship and influence or otherwise control the behaVior Of adjacent firms within the channel; as a result, vertically aligned companies work closely Wlth each other to achieve transportation, warehoueing, data processing, and advertising economies which reduce 'total' costs within the system . . . [contractual systems] emerge when independent firms at different levels coordinate their activities on a contractual basis to obtain systemic economies and market impact 39 that could not be achieved through indiVidual action. x“- 38Bert C° McCammon, Jr., and Albert D. Bates, "The Emergence and Growth of Contractually Integrated Channels in the American Economy," in P, Do Bennett (ed.), Economic Eflflfl£h_22§petition and World Markets (Chicago: American Marketing Association, 1965), ppo 496-515. Reprigted igual Bruce E. Mallen (ed.), The Marketing Channel. A oneep W (New York: John Wiley and Sonsy Inc” 196 . po 287. 39Ibid., pp. 287—288. HcCammon and Bate: robe responsible for the systems and they note a nu watinue to confront the m Centrally controll important during the last agree that they are desire for instance, says that th1 nation is desirable depem . . 4O . has or diseconomies. 1 functions occurs: . . . the costs of the be spread over more ac1 The integration of func quence, reduce total cl it is clear the merger the elimination of the it is by no means certe ate any savings. . . .‘ Sicklin discusses a number "1th increasing integratio he to management' 5 inabil Efficiently. 0n the other Economies of integrati useof resources, the striations upon firm 5. \ 40 , St: Louis P. Bucklin "agile. Institute of Bu forn' chool Of Business Ad 1a» Berkeley, 1966. 41 M‘s p0 85. 35 McCammon and Bates cite a number of factors thought to be responsible for the growth of these centrally controlled systems and they note a number of unresolved problems which continue to confront the members of contractual system. Centrally controlled systems have become increasingly important during the last few years; however, not all writers agree that they are desirable on economic grounds. Bucklin, for instance, says that the degree to which vertical inte— gration is desirable depends upon whether it produces econ— . . . 4O . . omies or diseconomies. He notes that as integration of functions occurs: the costs of the communication function can be spread over more acts of other marketing functions. The integration of functional acts may, as a conse- quence, reduce total channel costs. But, although it is clear the merger of institutions results in the elimination of the market-oriented communication, it is by no means certain that this action will cre— ate any savings. . o o Bucklin discusses a number of diseconomies which may occur with increasing integration, and which, he suggests, are due to management‘s inability to control an organization efficiently. On the other hand, he notes: Economies of integration may result from the joint use of resources, the elimination of market re— strictions upon firm size, and the breakup of “— Louis P. Bucklin, A Theory of Distribution Channel §tructure, Institute of Business and Economic Research, Grad- Uate School of Business Administration, University of Cali- fornia, Berkeley, 1966. 4lIbid., p. 85. monopolistic pricing .‘ Thus, in Bucklin': affunctions and firms is ciies and the diseconomies ‘ntegration; he is not pre ‘ntegration ES se is eith At least one empir :echced total costs which tiarthy and Williams deve isolation model to calcul Ensfor producing and marl vrious market requirement ion, McCarthy and William. In the integrated SYS‘U with buying and sellinl firms have been elimin. tion has been centrali: down to the retail lew wands. In contrast, i together in the barny systems are unable to available to the integ The importance of a 111 tion can be seen when ferent levels of capac marketing systems. F0 an integrated unit sel \N— 42 . 5112-: PP- 86'87 43 Won 3- Jerome McCart led) 0f Production~Marke I S ' Encef: clence Technolo ‘ roceedin a . . gs of th 9°» American I"1arlce1:(§.rié11 36 monopolistic pricing.42 Thus, in Bucklin's opinion, whether the integration of functions and firms is desirable depends upon the econ— omies and the diseconomies which will accrue because of such integration; he is not prepared to conclude that vertical integration per se is either good or bad. At least one empirical study points to substantially reduced total costs which result from vertical integration. McCarthy and Williams developed a general purpose computer Simulation model to calculate the costs of alternative sys— tems for producing and marketing Grade A large eggs under various market requirements.43 As a result of this simula— tion, McCarthy and Williams concluded that: In the integrated system, many of the costs connected with buying and selling activities between individual firms have been eliminated. Also their entire opera— tion has been centralized under a single management down to the retail level and is geared to market de— mands. In contrast, independent units linked loosely together in the barnyard, part-time and commercial systems are unable to achieve many of the economies available to the integrated system. The importance of a marketing and channel orienta- tion can be seen when the simulation is run at dif~ ferent levels of capacity for various production— marketing systems. For example, the total costs of an integrated unit selling to large retailers is \— 421bid., pp. 86—87. 438. Jerome McCarthy and Robert J. Williams, “Simu— lation of Production—Marketing Channels," in Raymond M. Hass (ed.), Science, Technology, and Marketing, 1966 Fall Confer— :nce Proceedings of the American Marketi ago: _ . n3 Association (Chi- American Marketing Assoc1ation, l9 6), p. 336. about 36 cents a dozen at 25 per cent of capac perdozen. Thus, an 1 operation to market de over channels where ex 1 at various levels in t . . . in the end, then nels. And it appears advantages over channe ent firms which all ac The notion that ch :een amplified in a more r tCarthy. They note: ... the members of a of themselves as membe less their system will long as their unique c fectively than competi To provide a more hfition which exists bet fiStinguish between 'chann 119 systems': - . . Not all channel themselves as part of business firm, for exa with its own affairs 5 cerned with how its de have affected the char have not had a strateg system. . . . M “Ina, p. 343. 45 Donald J. Bower Planning of Vertical Mark. inner delivered at the Ch erican Marketing Associ Ethodology, Nov. 6-8, 19 H 37 about 36 cents a dozen at 100 per cent capacity while at 25 per cent of capacity, costs jump to 45 cents per dozen. Thus, an integrator that has geared his operation to market demands has a decided advantage over channels where excess capacity occurs regularly at various levels in the channel system. 0 o o . . . in the end, then, channels compete with chan— nels. And it appears that integrated channels have advantages over channel systems composed of independ— ent firms which all act autonomously.44 The notion that channels compete with channels has been amplified in a more recent paper by Bowersox and McCarthy. They note: 0 9 . the members of a channel system may not think of themselves as members of a system, but neverthe~ less their system will continue to exist only as long as their unique combination performs more ef— fectively than competing channels. a o 0 To provide a more complete understanding of the com— Petition which exists between channels, Bowersox and McCarthy distinguish between ‘channel systems' and ‘vertical market— ing systems': 0 0 . Not all channel systems have members who see themselves as part of a system. The traditional business firm, for example, is primarily concerned with its own affairs and has not been seriously con— cerned with how its decisions or others' decisions have affected the channel system. That is, they have not had a strategic commitment to a channel system. . M 44Ibid., p. 343. Donald J. Bowersox and E. J. McCarthy, "Strategic Planning of Vertical Marketing Systems.“ A mimeographed paper delivered at the Channels Seminar sponsored by the American Marketing Association Task Force on Marketing Methodology, Nov. 6—8, 1968, Evanston, Illinois, p. 8. . . . A vertical market to a traditional or adm is one in which both dleman (or middlemen) h channel system-~a commi thing to some target In . . . the potential po vertical marketing sys the willingness of all commit to one over-rid Vertically integra anpetitors because of the .n because of this they a ent of separation. Under :stbe carried on by the trainer as to result in a ipossible recombining of ionsvhich may be undert Enhance, at a lower cost. The most effective char transactions may not re trrangement for exchanq 9r0uping of specializer achieving a maximum tr. asecond grouping of ac mg efficiency in phys; . . . This division of of specialized compete} Concept of separation; A recent empirical he lumber manufacturing, \~_ 462331., pp. ll an 47M” p. 20. 38 . . . A vertical marketing system, in comparison to a traditional or administered channel system, is one in which both the manufacturer and the mid— dleman (or middlemen) have made a commitment to the channel system-—a commitment to jointly provide some- thing to some target market. 0 o o . . . the potential power and effectiveness of a vertical marketing system, therefore, comes from the willingness of all the firms in the system to46 commit to one over—riding channel strategy. 0 0 o Vertically integrated marketing systems are stronger competitors because of the commitment of system participants, and because of this they appear to have exploited the con— cept of separation. Under this concept, the activities which must be carried on by the channel may be analyzed in such a manner as to result in a separation of the activities and a possible recombining of these activities into configura— tions which may be undertaken with no duplication of effort and hence, at a lower cost. Bowersox and McCarthy note that: The most effective channel arrangement for creating transactions may not represent the most effective arrangement for exchange fulfillment. Thus, one grouping of specialized activities might exist for achieving a maximum transaction creating impact while a second grouping of activities might focus on achiev— ing efficiency in physical exchange. 0 0 0 a o o This division of activities is on the basis of specialized competence and is referred to as the concept of separation.47 A recent empirical study of vertical integration in the lumber manufacturing, hospital supply, and mail order K‘s—~— 461bid., pp. ll and 13. 471b1a., p. 20. entries was reported by mm an industry, a mean abies which were assumed to negation was calculated. '.. . an approximate measu redegree of influence of ales and industries."48 As a result of his flitthe following five con :iaants of vertical integra éstudied: 1. Threat posed by a c 2. A change in market 3. Member firms with a 4. Channel conflict 5. Entrepreneurial dri Sturdivant's study 'ical integration . A1 thou Minted data obtained th Wary sources, they provi iIvortance of each factor M It is important to \——__. “956), p- 473. 49 11%, pp. 473-4 —7 39 industries was reported by Sturdivant. For each company within an industry, a mean score for each of fifteen vari— ables which were assumed to have some influence on vertical integration was calculated. Sturdivant states that: ‘h . . an approximate measure was available, therefore, for ‘Hm degree of influence of each variable within given com- pmues and industries."48 As a result of his research, Sturdivant suggests that the following five conditions were the strongest deter— minants of vertical integration in the channel systems which he studied: 1. Threat posed by a competing system 2. A change in market conditions 3. Member firms with a broad horizontal base 4. Channel conflict 5. Entrepreneurial drive49 Sturdivant's study relates several factors to ver— tical integration. Although his conclusions are based on GStimated data obtained through a content analysis of sec- ondary sources, they provide a basis for approximating the imPOrtance of each factor in determining vertical integra— tion. It is important to recognize Sturdivant's implicit M 48Frederick D. Sturdivant, "Determinants of Vertical IDtegration in Channel Systems," in Science, Technology, and Marketing, 1966 Fall Conference Proceedings of the American IVlé-rke’Cing Association (Chicago: American Marketing Associa— tion, 1966), p. 4730 49 Ibid., pp. 473—478. when that these fact The following fact to: Sturdivant's study of 1. It does not assume tion. Rather, int dependent variable dependent variable study and the Stair sis of vertical in It analyzes behavi rather than concen to the firm. Ix) w o It employs several variables. These :1 data which meet the statistical tests. While most of the n Ft‘tal integration in gel hthe field of agriculture ific characteristics of in live been concerned with t] the economic cost of pr iirfarm product. Others Mails of contractually i '119 levels of satisfaction 3hate in contract channe MAJOR STUDIES 01" OF AGRIC Mighell and Jones, tical coordination in 391-” i 11! 8130f several of the r 4o assumption that these factors cause integration. The following factors differentiate the present study from Sturdivant's study of integration: 1. It does not assume that the variables cause integra— tion. Rather, integration is manipulated as an in— dependent variable, and the change in each of the dependent variables is noted. Thus, the present study and the Sturdivant study approach the analy- sis of vertical integration from opposite directions. 2. It analyzes behavioral and attitudinal variables, rather than concentrating on conditions external to the firm. 3° It employs several research instruments to index variables. These indices provide interval level data which meet the assumptions of parametric statistical tests. While most of the marketing literature has treated vertical integration in general terms, several publications h1the field of agricultural marketing have focused on spe- cific characteristics of integrated channels. Some writers have been concerned with the impact of vertical integration on the economic cost of producing and distributing a particu- lar farm product. Others have described the operational details of contractually integrated channels, as well as the levels of satisfaction experienced by the persons who Operate in contract channels. MAJOR STUDIES OF STRUCTURAL ORGANIZATION OF AGRICULTURAL CHANNELS Mighell and Jones, in an extensive analysis of ver- tical coordination in agriculture, present an economic an— alysis of several of the relationships of vertical integration and contract production . ml of vertical integrat scale which may be realize. : the particular industry Particularly relev fiscussion by Highell and basic beliefs and values. Farming in this countr basic beliefs and valu enterprise and the fam of operation are often the advantage of the c. Even then, force of ha ficult to overcome. C ing in which certain m do not respond immedia to contract arrangemen are severe and the inc As with innovations of coordination may have ate difficult problems reason or another are a new structural align adisadvantage, they production of a partic tire from farming. Bu kinds of vertical coor transitions. In some may be a transitional plate vertical integr may be a way of intro which eventually will an open market. In e' to work out the ultim nth less frictional K Ronald AMighell Aricultu Alivicskilture, Economic Res on, Agricultural “63. pp 75-76. EC 0R Ll d1 t l——— 41 and contract production. These authors present an economic model of vertical integration which considers economies of scale which may be realized depending on the cost structure of the particular industry under study. Particularly relevant for the present study is the discussion by Mighell and Jones of barriers to change and basic beliefs and values. They note that: Farming in this country early developed a set of basic beliefs and values around concepts of private enterprise and the family farm. . . . Customary modes of operation are often difficult to change unless the advantage of the change is direct and obvious. Even then, force of habit and tradition may be dif- ficult to overcome. Communities and types of farm— ing in which certain methods have been customary do not respond immediately to proposals to shift to contract arrangements unless economic conditions are severe and the incentives are great. . . . As with innovations of any kind, changes in vertical coordination may have transitional effects that cre- ate difficult problems. Those farmers who for one reason or another are not able to participate in a new structural alignment will find themselves at a disadvantage, they may be forced to give up the production of a particular commodity or even to re- tire from farming. But the existence of several kinds of vertical coordination may greatly ease such transitions. In some instances, contract farming may be a transitional phase leading toward more com— plete vertical integration later. Or contracting may be a way of introducing a new farm commodity which eventually will be produced independently for an open market. In either case, it becomes possible to work out the ultimate adaustment more slowly and with less frictional cost.5 M 50Ronald Mighell and Lawrence A. Jones, Vertical EQQrdination in Agriculture, United States Department of Agriculture, Economic Research Service, Farm Economics Division, Agricultural Economic Report No. 19, February, 1963, pp. 75-76. fi A second major stu n‘the National Commission asses and effects of vert key, and broiler industrie :5 integration as a means nggested and conclusions hstry are listed. As not :i'ennels which may have th :t‘ne future will be thos that commitment. To rei mission on Food Marketi . . . many retailers h quality eggs to be an they wished to convey entered into a variety in order to achieve th Nearly half of the egg handling firms were cu retail organizations h branded cartons. They egg packing plants or specifications packed tions. As mentioned have developed vertic ownership or contract' duction by the laying n. a strong determinant rEtailer's product—market freSh, high quality eggs Image. \~—_—_..__ 51 Or anization an 3:3 Industries , Washing to 00d Marketing . Technica E::::____________________________________if 42 A second major study, issued as a part of the Report of the National Commission on Food Marketing, analyzed the causes and effects of vertical integration in the egg, tur— key, and broiler industries. Several reasons for the increase of integration as a means of structural organization are suggested and conclusions about the future of the egg in— dustry are listed. As noted earlier in this chapter, the channels which may have the strongest competitive advantage in the future will be those which display a strong product— market commitment. To reinforce this view, the National Commission on Food Marketing Study states that: . . . many retailers have considered uniform high quality eggs to be an important part of the image they wished to convey to consumers, and they have entered into a variety of procurement arrangements in order to achieve this objective. Nearly half of the eggs sold by respondent egg handling firms were customer brandedo Most large retail organizations have sold eggs in their own branded cartons° They either operated their own egg packing plants or had eggs meeting prescribed specifications packed for them under strict condi— tions. As mentioned earlier, some large retailers have developed vertical arrangements either through ownership or contracting which extend back to pro- duction by the laying flock°51 Thus a strong determinant of egg industry structure is the retailer's product—market commitment expressed in terms of fresh, high quality eggs which are congruent with his total image. K“— 51Organization and Competition in the Poultry and E Industries, Washington, DOC.) National Commission on Food Marketing° Technical Study'N0° 29 June, 1966: P. 44- 7 7" fi A disagreement amox 1.10le degree of verti< hthis chapter. Bucklin, ion in terms of resultant hersox and McCarthy, on ‘ degree of vertical integra‘ at only on costs but on 0‘ astbeneed for a strong 14 nedfor a high degree of j flannel. This latter poin of the Report of the Nation hgrowing share of pro handled by the largest seem destined to disap on small firms will co omies obtainable in la relatively continuous available intraplant e plants handling a very duction. Further econ processing, and distri with centralized cont: and horizontal functi Increasingly importan are in selling and bu and quality requireme be obtained from larg SUppliers can more ea dependent on a few pr feasibly maintain hig information systems t to areas and outlets under changing market chases of equipment, and supplies of other may also be able to r their smaller rivals. M 521bid., pp. 85-8 ——_——1 43 A disagreement among writers about what constitutes aloptimal degree of vertical integration was noted earlier in this chapter. Bucklin, for instance, analyzed integra— tion in terms of resultant economies and diseconomies° Bowersox and McCarthy, on the other hand, state that the degree of vertical integration which ought to exist depends not only on costs but on other system—oriented factors such as the need for a strong leader within a channel and the rmed for a high degree of product—market commitment in the channel. This latter point is supported by the conclusions of the Report of the National Commission on Food Marketing: A growing share of processing is expected to be handled by the largest firmso Many small firms seem destined to disappearo Part of the pressure on small firms will come from potential scale econ- omies obtainable in larger plants operated on a relatively continuous basiso However, potentially available intraplant economies can be realized in plants handling a very small share of national pro— duction. Further economies in physical production, processing, and distribution appear to be associated with centralized control in coordination of vertical and horizontal functions in a large scale enterprise. Increasingly important advantages of large firms are in selling and buyingo The volume, variety, and quality requirements of large buyers can best be obtained from large suppliersa Moreover, large SUppliers can more easily avoid becoming strongly dependent on a few principal customers or buyers within limited geographic areas° They can also more feasibly maintain highly developed and elaborate information systems to help them allocate their sales to areas and outlets yielding highest net return under changing market conditionso In quantity pur— chases of equipment, feed, medication ingredients, and supplies of other production inputs, large firms may also be able to realize gains unavailable to their smaller rivalso \— Ibido, ppo 85—860 52 777 fi REPORTS ON IN TH Several agricultur :‘cal integration in egg c itegration is a relativel tdustry. In the past, . . . . one or another 9 sized firms performing erted a degree of domi in other segments of t For instance, tern axial in the beginning of Reuse of their importanc Ill assembler—grading sta . innce as they performed n 29 functions. More recer ancerns have had a major heindustry.“ Only recently hav f9ed company, hatchery, p hgto accept central coo Several authors h the details of contractua M 53Henry E. Larzel Alricul’cural Economics Re cultural Economics, Colle University, East Lansing, 54mm. , pp. 27—2 ——_—_’ 44 REPORTS ON VERTICAL INTEGRATION IN THE EGG INDUSTRY Several agricultural economists have discussed ver— tical integration in egg channels. Larzelere notes that integration is a relatively recent development within the industry. In the past, . . . . . . one or another group of small or moderate sized firms performing similar functions has ex- erted a degree of dominance in influencing changes in other segments of the industry. . . .5 For instance, terminal market handlers were influ— ential in the beginning of commercial egg marketing partly because of their importance as egg storers. Later, the cen— tral assembler—grading stations in the country gained dom— inance as they performed more of the processing and carton— ing functions. More recently some local and national feed concerns have had a major influence in exerting change within the industry.54 Only recently have the four major industry segments—— feed company, hatchery, producer and buyer——become more will- ing to accept central coordination as a means of operation. Several authors have published studies which describe the details of contractual arrangements for integrating egg “—— 53Henry E. Larzelere, The Egg Industry in Transition. Agricultural Economics Report, No. 79. Department of Agri— cultural Economics, College of Agriculture, Michigan State University, East Lansing, Michigan, March, 1967, pp. 27-29. 54Ibido , ppo 27-290 ;—¥ 7 7’" fi dauels. These publicati study, and to persons who Marketing because they hunch channels operate. '7yDr. Ralph Baker, who so are started, who coordina Int decisions, how many c‘ from the producer to other hyvhich producers were cc :iskvas transferred from the channel.55 REPORTS ON THE I OF While several pub] gration in agriculture, re analyzed the attitudes he] Ward integration and to M the industry. Two exc Niles, Williams , M 55Ralph L. Baker, laketin in the North Ce .gftlgrams, North Central R ho: Ohio Agricultural ReSearch Bulletin 973. J For an example of 5tribes the details of co Md L. B. Darrah, Surve Res. 165. Ithaca, New Yo Experiment Station, Febru 45 channels. These publications are relevant to the present study, and to persons who are unfamiliar with egg production and marketing because they help to provide a knowledge of how such channels operate. One such study was published by Dr. Ralph Baker, who sought to determine why such programs were started, who coordinated them, who made certain manage- ment decisions, how many decisions had been transferred away from the producer to other parties in the channel, the means by which producers were compensated, and the means by which risk was transferred from the producer to other parties in the channel.55 REPORTS ON THE ATTITUDES HELD BY MEMBERS OF EGG CHANNELS While several publications describe vertical inte— gration in agriculture, relatively few publications have analyzed the attitudes held by persons within the industry toward integration and toward the structural organization of the industry. Two exceptions are noted below. Niles, Williams, and Kohls conducted a study of 45 ________________ 55Ralph L. Baker, Coordinated Egg Production and Marketing in the North Central United States. I. Kinds of Wooster, PrOgrams, North Central Research Publication 160. Ohio: Ohio Agricultural Research and Development Center, Research Bulletin 973. July, l965° For an example of another empirical study which de— 5cribes the details of contract programs. see James 5° ROCk and L. B. Darrah, Survey of Integrated Egg Production, A. E. Res. 165. Ithaca, New York; Cornell University Agricultural Experiment Station, February, l965° — ntract egg producers who gohcers. These research ~aidby these two groups 0 hes, such as: their sati nangeneht, their relativ fives, their economic retu nangenent, the incentive Lyvhich various items of :actices were adopted ove With respect to tr 2:'Kohls conclude that: Analysis of the use of and Ianagement prac tic tractual programs tenc newer technology. . . This study was amc “ass and vertical integrat Mills studied innovativene Channels only, the presen it occurs along the entir A second report 0 \____ 56Edwin E. Niles, . rdinated E Productio efizlagttEaézes. II. Characte $th ontract E Prod MC Publication No. 16 3| Versity Agricultural E 57 ‘ the . Statistical hyp impreuse nature of the Wation and vertical 1 46 contract egg producers who were matched with 45 independent producers. These researchers were interested in the opinions kmld by these two groups of producers about a number of is— sues, such as: their satisfaction with their contractual arrangement, their relative loss of decision making preroga- tives, their economic return provided under their contractual arrangement, the incentive to do a good job, and the speed by which various items of equipment and various management» practices were adopted over time. With respect to the latter point, Niles, Williams, and Kohls conclude that: Analysis of the use of certain pieces of equipment and management practices followed showed that con— tractual programs tended to bring about the use of newer technology. . . . 6 This study was among the first to link innovative— ness and vertical integration. Whereas Niles, Williams, and Kohls studied innovativeness in independent and contract channels only, the present study explores innovativeness as it occurs along the entire vertical integration continuum.57 A second report on the attitudes held by persons M 56Edwin E. Niles, Robert J. Williams, and R. L. Kohls, Coordinated Egg Production and Marketing in the North Cen- tral States. II. Characteristics and Attitudes of Independ— ent and Contract Egg Producers. North Central Regional Re— search Publication No. 162. Lafayette, Indiana: Purdue gniversity Agricultural Experiment Station. May, 1965, p. 57Statistical hypothesis 1.5 in Chapter III states the precise nature of the predicted relationship between lnnovation and vertical integration. L___‘c — m'thin the egg industry 3;: zanducted by Egg Industry salesmanager for the Pool: nic‘n manufactures poultry hpany conducted a large gersons within the egg inc :luded in Pockman's sample i'echannel, as well as ec Of interest to the mey findings which com ...Inall of our 5\ that they were most 3; return on investment, were those with integl operations. The single profit cen‘ Primary control over . of activity from prodl Whatever the arrangeml Imitation on degree involved, and the act of the control point. In almost every such eggs to the retailer 1y controlled by the troduction was direc in most instances co agreement . 58 CONCLUSIONS ABOU CHANN Several conclusi 1161 literature published 1 58“ ‘ 5 Egg Industry 1 IHdustr , August, 19 47 within the egg industry appeared as a published interview conducted by Egg Industry magazine, with Richard L. Pockman, sales manager for the Pockman Manufacturing Company, a firm which manufactures poultry production equipment. The Pockman Company conducted a large scale study of the attitudes of persons within the egg industry, during 1967 and 1968. In- cluded in Pockman's sample were persons at each level in the channel, as well as equipment and medicine suppliers. Of interest to the present study were the Pockman survey findings which concern the structure of the industry: . . . In all of our surveys, the producers who stated that they were most satisfied with their profit and return on investment, regardless of price levels, were those with integrated or single profit center operations. The single profit center is defined as one having primary control over all or most of the major items of activity from production to retail distribution... Whatever the arrangement or control, there is a limitation on degree and numbers of profit centers involved, and the activity is conducted on the terms of the control point. In almost every such operation the marketing of the eggs to the retailer and the production were direct— ly controlled by the same person or organization. Production was directly related to retail need, and in most instances covered by a direct marketing agreement. CONCLUSIONS ABOUT THE MARKETING AND AGRICULTURAL CHANNEL LITERATURE SURVEYED Several conclusions may be drawn about existing Chan- nel literature published by marketing scholars. First, a “—— 58"Egg Industry Interview with Richard L. Pockman," Egg Industry, August, 1968, P0 20° — 39h proportion of availab is is economics-oriented re directed at the examin aiables. Second, most p all, abstract, conceptual 29 variables and thus, a tetation across writers. :r-eapirical. The literature ava ranting has reflected a all as an emphasis on des 31y true of the literati. if agricultural industries Ail with the egg industry mlhing attitudes which 115. Further, much of ti :nL ' . . “duties which are unde failed to emphasize the 0 Sisters . .8 7 \ lfigh proportion of available marketing literature on chan— nels is economics-oriented. Relatively few publications are directed at the examination or analysis of behavioral variables. Second, most publications are written at a gen- eral, abstract, conceptual level. Few studies operationalize the variables and thus, a given term varies widely in inter— pretation across writers. Third, most channel articles are non—empirical. The literature available in the field of agricultural— marketing has reflected a strong economics orientation, as well as an emphasis on descriptive detail. This is particu— larly true of the literature which deals with the structure of agricultural industries. Many articles and monographs deal with the egg industry; few of these are directed at analyzing attitudes which are held by members of egg chan— nels. Further, much of this literature concentrates on the activities which are undertaken by egg producers and has failed to emphasize the operation of egg channels as entire systems. C RESEARCH DESK I! The purpose of th:' spent of the research in: study, the data collectior hanalyzing the data. ’1‘] which presents the genera; isection on the developmc idiscussion of the field hetespondents; and a se< 356d to process and analy: This section cont tical, and null hypothese mthesis 1 When comparing produc fer in terms of vert' integrated channels (a) exhibit a lower I (b) adopt new busine c) (d) be composed of y (e) be composed of m In order that th' finalized, several stat Each statistical hypothe CHAPTER III RESEARCH DESIGN AND ANALYSIS OF DATA INTRODUCTION The purpose of this chapter is to explain the devel— opment of the research instruments which were used in the study, the data collection procedure, and the methods used in analyzing the data. This chapter contains: a section which presents the general statistical, and null hypotheses; a section on the development of the research instruments; a discussion of the field procedure used in interviewing the respondents; and a section which explains the methods used to process and analyze the data. HYPOTHESES This section contains a number of general, statis— tical, and null hypotheses. These are; Hypothesis 1 When comparing production—marketing channels which dif— fer in terms of vertical integration, the more highly integrated channels will tend to: (a) exhibit a lower level of conflict and a higher de— gree of cooperation ib) adopt new business ideas and practices more quickly (c) contain larger business units (d) be composed of younger persons (e) be composed of more highly educated persons In order that this general hypothesis may be opera- tionalized, several statistical hypotheses have been developed. EaCh statistical hypothesis is a prediction of how the 49 ‘ statistics used in the an :ical hypotheses which re hediately below. For each of these fiat there is no relation II, has been stated. Th. wthe first statistical esdof each of the statis Statistical flypg the se e515 1 1.1 The value of negatively re score,1 and t cantly from 2 (a) channels (b) individua 1.2 The value of negatively re score and the , cantly from 2 (a) channels (b) individua M 1The conflict rec scores for each person. “Sin value of the conflic vidual, as reported by eValuated him. For exam llindividual producer w eValuations of this prod sllpplier, bird supplier, Iein conflict received 5 Iing the conflict receiv chnnel and dividing by . Conflict given r flirt scores which an in “her persons in his cha n. 50 statistics used in the analysis will turn out. The statis— tical hypotheses which relate to Hypothesis 1 are stated immediately below. For each of these, a null hypothesis which states that there is no relation between the variables in the prob- lem, has been stated. The null hypothesis which relates to the first statistical hypothesis will be stated at the end of each of the statistical hypotheses sections. Statistical Hypotheses Which Relate to General Hypoth— esis l 1.1 The value of the vertical integration index is negatively related to the mean conflict received score, and the relation will differ signifi— cantly from zero, for: (a) channels (b) individuals in the North The value of the vertical integration index is negatively related to the mean conflict given score and the relation will differ signifi— cantly from zero, for: (a) channels (b) individuals in the North \g— The conflict received score is one of two conflict SCOres for each person. Conflict received refers to the mean value of the conflict scores which relate to an indi_ vidual, as reported by the other persons in his channel who eValuated him. For example, a conflict received score for an individual producer would result by averaging the conflict evaluations of this producer which were given by 'his' feed Supplier, bird supplier, and processoredistributor. The mean conflict received score for a channel is found by sum— mlng the conflict received score for each individual in the Channel and dividing by N. Conflict given refers to the mean value of the con- fliCt scores which an individual reports in evaluating the other Parsons in his channel. 1.3 The value of positively re ceived2 score nificantly fr (a) channels (b) individua 1.4 The value of positively re score and the from zero, fc (a) channels (In) individua 1.5 The value of positively re score and the from zero, fe (a) channels (b) individue 1.6 The value of negatively re lation will < (a) channels (b) individue 1.7 The value of positively re and the relai zero, for: (a) channels (b) individu 1.8 The value of positively r of operation significantl M 2The cooperation ation scores for each pe Caived refers to the mea 'hich relate to an indiv 50118 in 'his' channel wh Cooperation give C00Dilution scores which 1‘19 the other persons in 51 1.3 The value of the vertical integration index is positively related to the mean cooperation re— ceived2 score and the relation will differ sig- nificantly from zero, for: (a) channels (b) individuals in the North 1.4 The value of the vertical integration index is positively related to the mean cooperation given score and the relation will differ significantly from zero , for: (a) channels (b) individuals in the North 1.5 The value of the vertical integration index is positively related to the mean innovativeness score and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North 1.6 The value of the vertical integration index is negatively related to the mean age and the re— lation will differ significantly from zero, for: (a) channels (b) individuals in the North 1.7 The value of the vertical integration index is positively related to the mean education score and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North 1.8 The value of the vertical integration index is positively related to the mean standard score of operational size and the relation will differ significantly from zero, for: M— 2The cooperation received score is one of two cooper— ation scores for each person and channel. Cooperation re— ceived refers to the mean value of the cooperation scores Which relate to an individual, as reported by the other per— sons in ‘his' channel who evaluated him. Cooperation given refers to the mean value of the SOOperation scores which an individual reports in evaluat- ing the other persons in his channel. t (a) channels (1)) individua. Sample Null Hypothesi theses 1.1 to 1.8 The relationship integration index score will not di (a) channels (12) individuals 1 Imthesis 2 irnen comparing produc fer in geographic 1°C the southern states w (a) include a produce by someone else w (b) operate with a 10 degree of coopera (c) adopt new busines (d) contain larger bu (e) be composed of yo (f) be composed of mo Statistical Hypothese 2.1 Southern chan of control ov and the diffe icant. 2.2 Southern cha received sco difference w 2.3 Southern cha given scores ference will 2.4 Southern ch significant . 2.5 Southern ch eration give the differen (a) channels (b) individuals in the North Sample Null Hypothesis Which Relates to Statistical Hypotheses 1.1 to 1.8 The relationship between the value of the vertical integration index and the mean conflict received score will not differ significantly from zero, for: (a) channels (b) individuals in the North Hypothesis 2 When comparing production—marketing channels which dif- fer in geographic location, those channels located in the southern states will tend to; (a) include a producer who is more closely controlled by someone else within the channel. (b) operate with a lower level of conflict and a greater ( ) degree of cooperation. c (d) (e) (f) adopt new business ideas and practices more quickly. contain larger business units. be composed of younger persons. be composed of more highly educated persons. Statistical Hypotheses Which Relate to Hypothesis 2 2.1 Southern channels will report higher indices of control over producers than northern channels and the difference will be statistically signif- icant. 2.2 Southern channels will report lower mean conflict received scores than northern channels and the difference will be statistically significant. 2.3 Southern channels will report lower mean conflict given scores than northern channels and the dif— ference will be statistically significant. 2.4 Southern channels will report higher mean coop— eration received scores than will northern chan— nels and the difference will be statistically significant. 2,5 Southern channels will report higher mean coop— eration given scores than northern channels and the difference will be statistically significant. — 2.6 Southern chan vativeness sc the differenc 2.7 The mean age be less than and the diffe icant. 2.8 The mean educ members will channel membe statisticall There will be no ences between th southern versus ilpgthesis 3 There will be a posi vertical integration (a) perceives his ch and low conflict (b) agrees to accept and 6). (c) perceives himself 7 and 8). (d) displays a markel 10, and 11). (e) perceives his cha ments 12 and 13) (f) rates other memb: bility, trust, a: and 16) . (g) favors the value (Q statements 17 (h) displays a moder . 20, 21, and 22). (1) values knowledge | in which he oper J) agrees with the the good of the 25 and 26). V ”lo 3111 the analysi in: are members of two egration score of th e}: Participate . A y 3 53 2.6 Southern channels will report higher mean inno— vativeness scores than northern channels and the difference will be statistically significant. 2.7 The mean age of southern channel members will be less than that of northern channel members and the difference will be statistically signif— icant. 2.8 The mean education score of southern channel members will be greater than that of northern channel members and the difference will be statistically significant. Sample Null Hypothesis Which Relates to Statistical Hypotheses 2.1 to 2.8 There will be no statistically significant differ- ences between the indices of control reported by southern versus northern channels. Hypothesis 3 There will be a positive relation between a person’s vertical integration score and the degree to which he: (a) perceives his channel as having high cooperation and low conflict (Q statements 1, 2, 3, and 4). agrees to accept channel control (Q statements 5 (b) and 6). (c) perceives himself to be an innovator (Q statements 7 and 8). (d) displays a marketing orientation (Q statements 9, 10, and ll). (e) perceives his channel as a reference group (G state- ments 12 and 13). (f) rates other members favorably in terms of dependa— bility, trust, and competence (Q statements 14, 15, and 16). (g) favors the value of working with a channel captain (h) (Q statements 17 and 23). displays a modern orientation (0 statements 18, 19, 20, 21, and 22). Values knowledge of the structure of the channel ' in which he operates (Q statement 24). (J) agrees with the concept of individual sacrifice for the good of the channel as a whole (Q statements 25 and 26). .________~._____ 3 Who In the analysis for general hypothesis 3, persons inteare members of two or more channels will receive the th gration score of the least integrated channel in which eY Participate. —¥—\ (1) — (k) favors a system 0 price risk among . 27). Statistical H othese 3.1 The integrati positively re with Q statem 18, 19, 23, 2 3.2 The integrati positively re ment with sta 17, 20, 21, Sam 1e Null H othesi theses 3.1 and 3. There is no signi gration score of agreement to any Ii'pgthesis 4 The cohesiveness of predicted from knowl vativeness, educatio Statistical Hypo the se 4.1 Measures of i novativeness, employed as a explain a sta variance in 1 of individual 4.2 Measures of vativeness, « employed as . explain a st variance in individuals. 4.3 Measures of novativeness employed as explain a st variance in of individue ——7 54 (k) favors a system of providing a means of sharing of price risk among all channel members (Q statement 27). Statistical Hypotheses Which Relate to Hypothesis 3 3.1 The integration score of individuals will be positively related to the degree of agreement with Q statements: 1, 3, 5, 8, ll, l3, 14, 15, 18, 19, 23, 24, 25, 26, and 27. 3.2 The integration score of individuals will be positively related to the degree of disagree— ment with statements 2, 4, 6, 7, 9, 10, 12, l6, 17, 20, 21, and 22. Sample Null Hypothesis Which Relates to Statistical Hypotheses 3.1 and 3.2 There is no significant relation between the inte— and the degree of gration score of individuals, agreement to any of the Q statements. Hypothesis 4 The cohesiveness of a potential channel member may be predicted from knowledge of his operational size, inno— educational level, and age. vativeness, Statistical Hypotheses Which Relate to hypothesis 4 4.1 Measures of individuals' operational size, in- educational level, and age, when novativeness, employed as a team of predictor variables can explain a statistically significant amount of variance in the mean conflict received scores of individuals. 4.2 Measures of individuals' operational size, inno- vativeness, edUCational level, and age, when employed as a team of predictor variables, can explain a statistically significant amount of variance in the mean conflict given scores of individuals. Measures of individuals' operational size, in— novativeness, educational level, and age, when employed as a team of predictor variables, can explain a statistically significant amount of variance in the mean cooperation received scores of individuals. — 4.4 Measures of in novativeness , employed as a explain a sta variance in t of individual Sam 1e Null H othesi ' theses 4.1 to 4.4 There is no stati tween the predict variable, conflic El'pthesis 54 Members of similar ch with one another, and tistical factor, on t Q-sort statements. frptheSis 6 Channels which are ch integration will tend other and will load 5 factor on the basis 0 cooperation, innovati DEVELOPMENT This study emPlOY entatives in the egg ind flannel levels: feed SUP Processing-distributing : 599 activities performed '35 necessary to develop l M level. Each re sear< \‘D-l—n—‘y (a 4As explained in $021: the data which re , or analyzed, and COn Pobeses are appropria A 55 4.4 Measures of individuals' operational size, in— novativeness, educational level, and age, when employed as a team of predictor variables, can explain a statistically significant amount of variance in the mean cooperation given scores of individuals. Sample Null fiypothgsis Which Relates to Statistical Hypotheses 4.1 to 4.4 There is no statistically significant relation be- tween the predictor variables and the dependent variable, conflict received. 4 Hypothesis 5 Members of similar channels will tend to correlate highly and will load heavily on the same sta— with one another, tistical factor, on the basis of their responses to the Q-sort statements. Hypothesis 6 Channels which are characterized by similar amounts of integration will tend to correlate highly with one an— other and will load significantly on the same statistical factor on the basis of mean channel scores on conflict, innovativeness, age, and education. cooperation, DEVELOPMENT OF RESEARCH INSTRUMENTS This study employed personal interviews with repre— Sentatives in the egg industry who operate at five different Channel levels: feed supply, bird supply, egg production, processing-distributing, and retail. Because of the differ— ing activities performed by respondents at each level, it was necessary to develop a separate research instrument for each level. Each research instrument contained questions x— 'Limitations' section of Chap— 4 t AS explained in the f:r I: the data which relate to hypotheses 5 and 6 were Ctor analyzed, and consequently no statistical or null hYpotheses are appropriateo — tesigned to elicit respor ables: control, conflict ion given, cooperation size, age and education. lated to the particular mstrument was directed. Each of the five sections. The first of signed to provide data a five research instrument Spect to the exact quest' it. However, they are I: the same variables, ale follow one another istruments . The second part c sseries of twenty~seven Elicit responses which re eats. The same statemeni instruments . LmStruction of Question To ensure that t me questions are of a”(Nieves appropriate f0 N (at sThese Q—sort 51 ”in the chapter. # 7 56 designed to elicit responses for each of the dependent vari— ables: control, conflict given, conflict received, coopera— tion given, cooperation received, innovativeness, operational size, age and education. The content of each question re- lated to the particular channel level at which that research instrument was directed. Each of the five research instruments has two main sections. The first of these is composed of questions de— signed to provide data about the dependent variables. The five research instruments differ from one another with re— spect to the exact questions asked of each kind of respond- ent. However, they are similar in that the questions relate to the same variables, and the questions regarding each vari— able follow one another in the same order in all research instruments. The second part of each research instrument contains a series of twenty—seven Q—sort statements5 designed to elicit responses which reflect the attitudes of the respond— ents. The same statements are included in all five research instruments. Construction of Questions To ensure that the data provided by the responses to the questions are of the interval level of measurement and hence appropriate for parametric statistical tests, the M 5These Q—sort statements are more fully explained later in the chapter. responses allowable for t he use of pre-specified questions for each varial were constructed so that Later excluded in the its remaining homogeneous qua hoax. The topics conta: the: a review of egg inc iionsvit‘n personnel in 1 6 Agricultural Economic instruction of Attitudix nyloyed in the Q-Method< Q-methodology is Stephenson8 to refer to <' him he developed. It I 55 different individuals leer. sorted into piles Cé isked to look at each of ”lid“ had been typed on . 0 determine approximate. ”1th each statement and ‘ \ 6This item analy; Charles sghe aUthor is State ‘ eppard J constrU erSit , cm W ——7 57 responses allowable for each question were limited through the use of pre-specified answer categories. To develop the questions for each variable, a sufficient number of questions were constructed so that when non—homogeneous questions were later excluded in the item analysis,6 the answers to the remaining homogeneous questions would constitute a valid index. The topics contained in the questions were selected after a review of egg industry literature and after discus- sions with personnel in the Departments of Poultry Science and Agricultural Economics at Michigan State University.7 Construction of Attitudinal Statements Epployed in the Q—Methodolqu Q—methodology is a general name used by William Stephenson8 to refer to a group of psychometric procedures which he developed. It involves correlating the responses of different individuals to a set of statements which have been sorted into piles called Q—sorts. Each respondent was asked to look at each of twenty—seven attitudinal statements Which had been typed on individual cards. He then was asked to determine approximately how strongly he agreed or disagreed with each statement and to lay each card in one of the sections M 6This item analysis is explained in Appendix C. 7The author is grateful to Drs. Henry Larzelere, Charles Sheppard, John Wolford, and Carl Hoyt of Michigan State University for their suggestions regarding question COnstruction. 8William Stephenson, The Study of Behavior (Chicago: The University of Chicago Press), 1953. m the nine POint contin him. It was explained t :inuum represented a neu continuum represented 5t :epresented strong disag each section of the cont statements, with the mos m‘ the least at each en forced to arrive at a qu dish is required by the malysis. The statements i 31110:" a selection proc “fiber 0f variables and “959 Variables. A numb each Variable and many w 5°‘C1arity and lack of T . «sort in that it was be about eaCh set of variab undnegatiV91)! phrased s P laid Testin the Resear prior to embarki Stud was undertaken to 9Ap . e ‘ the meChanigsngfx Becont car ——————y 58 on the nine point continuum which had been placed before him. It was explained that the center section on the con- tinuum represented a neutral opinion, the left end of the continuum represented strong agreement, and the right end represented strong disagreement. It was also explained that each section of the continuum required a certain number of statements, with the most statements in the center section and the least at each end. Therefore, the respondent was forced to arrive at a quasi—normal distribution of cards which is required by the statistical model used in data analysis.9 The statements included in the Q—sort were the re- sult of a selection process which started by specifying a number of variables and then constructing statements about these variables. A number of statements were generated about each variable and many were eliminated after being screened for clarity and lack of ambiguity. This was a 'structured' Q-sort in that it was balanced to include a few statements about each set of variables and it included both positively and negatively phrased statements. EEELQ Testing the ReSearch Instrument Prior to embarking upon the full field study, a pilot StudY was undertaken to test the research instrument. As a M 9Appendix E contains more detailed instructions on the mechanics of the card sorting procedure. ‘ result of the pilot stud; :lons included in the re. able and were relevant t. respondents; that the 1m in forty-five minute ti: he instruments were rele :sed in the main field 5 reproduced in Appendix B F The purpose of t ed procedures used to s for this study. The mai ES the channel which is Talon either supply inpu :e'tail eggs which come f1 '35 the determinant of a llinto the study, the PS litically included as tht The respondents i liens: the northern reg. 0"110, and New York and t3 I‘u‘ssissippi, North Carol L Te northern region were liming interviews were 7 59 result of the pilot study, it was determined that the ques- tions included in the research instruments were understand— able and were relevant to the operations of the particular respondents; that the interviews could be completed within the forty-five minute time limit set as a target; and that the instruments were relatively trouble—free and could be used in the main field study. The research instruments are reproduced in Appendix B. FIELD PROCEDURE The purpose of this section is to indicate the methods and procedures used to select and interview the respondents for this study. The main unit of analysis, in this study, was the channel which is defined as a group of business firms which either supply inputs to, or process, distribute, and retail eggs which come from a producer. Thus, the producer was the determinant of a channel; once a producer was select— ed into the study, the people with whom he dealt were auto— matically included as the rest of his channel. The respondents-were located in two geographic re— gions: the northern region including Michigan, Indiana, Ohio, and New York and the southern region including Georgia, Mississippi, North Carolina, and Arkansaso Respondents in the northern region were interviewed by the author; the re— maining interviews were conducted by Agricultural Extension ‘ preonnel employed by uni 551216 Size A total of 176 pe Leafunction of two fact were included, and the m; an each of these produ The number of pa region and channel level relatively small number :pply, and processing 1 iese respondents repres i1; these functions in M TYPE: ~——._..______.____.__. cflannel Level .. _ Reducer 3ird Supplier heel Supplier ‘Processor-distribu tor Retail I Total g” M- . 10A copy of the filled to each of these 1x51 60 personnel employed by universities in the four southern states.10 Sample Size A total of 176 persons were interviewed; this number is a function of two factors: the number of producers which were included, and the number of firms which are connected with each of these producers. The number of persons interviewed from each geographic region and channel level is shown in Table 3.1. While a relatively small number of persons at the feed supply, bird supply, and processing levels were included in the study, these respondents represent most of the major firms perform- ing these functions in Michigan. Table 301 TYPES OF RESPONDENTS Channel Level North South Total 1 Producer 57 12 69 : Bird Supplier 12 10 22 g Feed Supplier 25 7 32 : Processor—distributor l8 9 27 i Retail _33; _£1 _ig§ Total 138 38 176 M 10A copy of the interview instructions which was mailed to each of these interviewers is contained in Appen_ dix E. ‘ Selection of Producers Producers include selected on a representat developed by Agricultural of producers (and consequ heincluded was influence sent each of the major s Michigan and in the 3 least five complete chan inthe sample. The numb type of channel was base hat channel type in its and approximate percenta leagraphic region and ty 1‘: should be noted that t and independent channels, cOntract and owner—integz Farm Bureau Serv: lfflichigan~produced egg: inlegg-producing Farm BI services field represent M 11The market-sha um"1M by Agricultural Ulinersity. 12M: . Clyde Spri ~ ‘ V P“: and Mr. Wayne Playi Seketing Division, prox erces producers. 61 Selection of Producers Producers included from both geographic regions were selected on a representative quota sample basis from lists developed by Agricultural Extension personnel. The number of producers (and consequently, the number of channels) to be included was influenced by a desire to adequately repre— sent each of the major structural types of channels found in Michigan and in the South. As shown in Table 3.2, at least five complete channels of each major type were included in the sample. The number of producers selected into each type of channel was based on the estimated market share of that channel type in its geographic region.11 The number and approximate percentage of producers included from each geographic region and type of channel are shown in Table 3.2. It should be noted that the North is dominated by contract and independent channels, and the South depends upon both contract and owner-integrated channels. Farm Bureau Services, the largest single supplier Of Michigan-produced eggs, provided assistance in interview— ing egg-producing Farm Bureau members.12 Three Farm Bureau Services field representatives visit each of their producers M ' llThe market-share for each type of channel was es— timated by Agricultural Extension personnel at Michigan State University. ler. Clyde Springer, Mr. Gene Wyngarden, Mr. Wayland Fox, and Mr. Wayne playford, of Farm Bureau Services, Egg Marketing Division, provided introductions to Farm Bureau Services producers. ‘ once every ten to fourter following the egg produc Farm Bureau Services. '1'] representative for two da Tue egg producers that we ‘nterviewed . TYPES OF EGG PRO CLASSIFIED BY GBOG . | Eecgraphic Type of . Region Channel North Independent Contrac t r Owner—In tegrat Total Independent Contrac t Ownerelnte gr at Total g__ interview Procedure . The non-Farm Bur ‘ sel‘~‘C’ced to be interviev ‘ 9110116. During this com Se1f as a graduate stud: doing a study of the 69 states. These persons 62 once every ten to fourteen days to assist the producer in following the egg production program as specified by the Farm Bureau Services. The author accompanied each field representative for two days on his round of visitations. The egg producers that were visited during these times were interviewed. Table 3.2 TYPES OF EGG PRODUCERS INCLUDED IN THE STUDY, CLASSIFIED BY GEOGRAPHIC REGION AND CHANNEL TYPE Number of Producers Market Share Geographi Type of Included in Produced by Region Channel Quota Sample This Type North Independent 18 32% Contract 34 60% Owner-Integrated _§. 8% Total 57 100% South Independent 0 0% Contract 7 58% Owner—Integrated _§ 42% Total 12 100% Interview Procedure The non-Farm Bureau Services egg producers who were selected to be interviewed were initially contacted by tele— Phone. During this conversation the author introduced him— Self as a graduate student at Michigan State University, dOing a study of the egg industry in Michigan and bordering States. These persons were told that their name had been provided by an agent of lrequest was then made cases, they agreed to be eral call-backs were neCr spondents were occupied r bet and corn harvest, w.‘ fall of 1968 when the in Both men and worn hction operations, espe :‘nousand hens, the woman tion while the husband e :rranaged the corn, whe Spoudents, in all but a hair operation in detai viewer in any way possib Procedure for In terviewi During the first Preducers, each producer 511d birds and who proces nailed by the producer we distributor was asked tc 9998 he handled. Freque eral retailers; when thi Vere randomly selected 1 “SW dealt with retail: “Sasked to name the re 63 provided by an agent of the Agricultural Extension Service. A request was then made for an interview appointment; in all cases, they agreed to be interviewed. In a few cases, sev- eral call-backs were necessary because the prospective re- spondents were occupied with the hunting season and the sugar beet and corn harvest, which were in progress during the fall of 1968 when the interviews were conducted° Both men and women were interviewed. In many pro— duction operations, especially those having ten to fifteen thousand hens, the woman of the house managed the egg opera— tion while the husband either worked part-time elsewhere or managed the corn, wheat, or sugar beet crops° The re- spondents, in all but a few cases, were willing to discuss their operation in detail and to cooperate with the inter— viewer in any way possible. Procedure for Interviewing Other Members of the Channel During the first wave of interviews with the egg producers, each producer was asked who supplied his feed and birds and who processed his eggso These individuals named by the producer were later interviewed. Each processor— distributor was asked to name the person to whom he sold the eggs he handled. Frequently, a processor sold eggs to sev- eral retailers; when this happened, two or three retailers were randomly selected to be interviewed later. If a proc- essor dealt with retailers located throughout Michigan, he was asked to name the retailers located nearest the Lansing yea, to reduce subseque ease. The four agricul fixted interviews in the 5:. Howard Zindel, Chair qultry Science Departme :0 participate in this s ifmstructions and inte 13 each interviewer . Each interviewer 6;; producers: two cont rated producer. He was feed supplier, bird SUPP eachof the three egg Pr Each containing UP to £0 1M of twelve interview icu'thern state. To redu ”Y eaCh interviewer , not the contacted; a total 0 hr - ted in the four south AN The PUrpose of t ¥ 3 The to these inteiivitt we 64 area, to reduce subsequent interviewing travel time and ex— pense. Procedure Employed in Interviewing Southern Respondents The four agricultural extension personnel who con- ducted interviews in the southern states were contacted by Dr. Howard Zindel, Chairman of the Michigan State University Poultry Science Department, and asked if they would agree to participate in this study. They all agreed. A packet of instructions and interview materials was then mailed to each interviewer.l3 Each interviewer was requested to interview three Egg producers: two contract producers and one owner-inte- grated producer. He was requested to also interview the feed supplier, bird supplier, and processor, who dealt with each of the three egg producers. Therefore, three channels each containing up to four persons were interviewed. A max— imum of twelve interviews could have been conducted in each southern state. To reduce the number of interviews conducted by each interviewer, the retail level in each channel was not contacted; a total of thirty—eight interviews were con- ducted in the four southern stateso ANALYSIS OF DATA The purpose of this section is to discuss the methods M 13The cover letter and interviewing instructions Sent to these interviewers are included in Appendix E. usedin processing the < analysis involved the f< l Transform the re novativene 55 to l'\) Compute the med: question to adj‘ w Item analyze tm tiveneSS queSti( ,p. Compute a score ) cooperation ) COOPeration ) conflict gi\ ) confliCt rec a b c d ‘e) innovativenE if) operational m Compute a score in step 4- 0» Compute an int8<_ Each of these da elplained below and a $1 Cedure appears at the er table which lists each I itwill be tested. hxplanation of Steps in To Step 1: Conver: v . . ativeness to Standarc in each of the five char in Ch were unique to the tion ' 611 Size of egg prodi 11 who 1' Of hens housed V ’ Sale sOr tons of feed s< 7 65 used in processing the data collected for the study. The analysis involved the following steps: 1. Transform the raw data on operational size and in— novativeness to standard scores. 2. Compute the median for each conflict and cooperation question to adjust for missing data. 3. Item analyze the conflict, cooperation and innova— tiveness questions. 4. Compute a score for each individual on: (a) cooperation given (b) cooperation received (c) conflict given (d) conflict received (e) innovativeness (f) operational size 5. Compute a score for each channel on (a—f) mentioned in step 4. 6. Compute an integration index for each channel. Each of these data processing steps is more fully explained below and a summary of the hypothesis—testing pro- cedure appears at the end of this section in the form of a table which lists each hypothesis and the procedure whereby it will be tested. EXplanation of Steps in Data Processing Step 1: Conversion of Raw Measures of Size and In— BQZEEEyggess to Standard Scores. Size and innovativeness, in each of the five channel levels, were measured in units Which were unique to that level. (For example, the opera- tional size of egg producers was indexed in terms of the number of hens housed, whereas for feed suppliers, dollar sales or tons of feed sold were employed to measure operational size.) It data to compare the rel sons at different chann innovativeness measure data were converted to of z-scores, or stander size or innovativeness reflect each individual other person included i 2.323: Com ut and Coo eration Questio research instruments di questions designed to e ilict. In some cases a tothe respondent; in 31. the question, coded a ze to the next question. ing data, remained in t) data analysis, they woul “Utas 'no response,‘ b\ the response continuum. are normally distribute left end of the distrib To reduce the disruptiv on subsequent statistic With the median re spons —7 66 operational size.) It is inappropriate to use these raw data to compare the relative size or innovativeness of per— sons at different channel levels. To provide a size and innovativeness measure which is channel—level-free, the raw data were converted to standard scores expressed in terms of z-scores, or standard deviation units away from the mean size or innovativeness of each channel level. These z—scores reflect each individual's size relative to that of every other person included in the study. Step 2: Computation of the Median for Each Conflict and Cooperation Question to Adjust for Missing Data. The research instruments directed at each channel level contained questions designed to elicit data about cooperation and con— flict. In some cases a particular question did not apply to the respondent; in such instances the interviewer skipped the question, coded a zero in the answer column, and proceeded to the next question. If these zeros, which represent miss- ing data, remained in the card columns during subsequent data analysis, they would be interpreted by the computer not as 'no response,’ but as a response at the low end of the response continuum. (If it may be assumed that responses are normally distributed, these responses would lie at the l9ft end of the distribution and would be highly atypical.) TO reduce the disruptive influence of these missing values on subsequent statistical analyses, these zeros were replaced With the median response. This median lies at the center of the response distrib orthe value of statist M: Item mdlnnovativeness Ques the statistics used in uployed to index a res novativeness were ite Homogeneity of each ere which involves a fa correlation of each que other question about th :hde in an index only one another and load 51 salts of this item anal. M: Compute onEach Variable. In 01 individual on each varia liven, cooperation-race: ceived, and innovativem Eich of these mean scor heach question for a that number of response ltional size was the st Step 5: Com ut 5 ac M. Once ea 67 of the response distribution and has a minimal influence on the value of statistics calculated to test hypotheses. Step 3: Item Analysis of Conflict, Cooperation, and Innovativeness Questions. Prior to the computation of the statistics used in hypotheses testing, the questions employed to index a respondent's conflict, cooperation, and innovativeness were item-analyzed to determine the degree of homogeneity of each question. Item analysis is a proced— ure which involves a factor analysis of the coefficients of correlation of each question about a variable with every other question about that variable. It is desirable to in— clude in an index only questions which correlate highly with one another and load significantly on one factor. The re- sults of this item analysis appear in Table C.l in Appendix C. Step 4: Computation of Scores for Each Individual on Each Variable. In order to provide one score for each individual on each variable, a mean score on cooperation— given, cooperation—received, conflict—given, conflict-re— ceived, and innovativeness was computed for each person. Each of these mean scores was found by summing the responses to each question for a particular variable and dividing by that number of responses. Each individual's measure of oper_ ational size was the standard score computed in step I. Step 5: Computation of Scores for Each Channel on Each Variable. Once each individual had been given a mean score on each variable, conputed for each charm and dividing by the num he mean conflict-recei 271 summing the conflict hthe channel and divi E3223: Com ut Each Channel. The inde glies to all the firms tenined by the manner acterize each channel: (a) Vertical contro ('0) Price risk is s in the channel. (c) The firms in th in that particu (d) The production—n one firm within Malxsis of Hypotheses Hypotheses 1.1 1 late a channel's vertica leasure on each of the c SimPle correlations. E to determine whether it M 14 is The procedure ‘ exPlanned more fully ”‘5 mOre detailed def 5 four components of how it was examPles 68 score on each variable, a mean score on each variable was computed for each channel by adding the individual means and dividing by the number of individuals. For instance, the mean conflict-received score for a channel was found by summing the conflict—received score for each individual in the channel and dividing by N. Step 6: 92mputation of an Integration Inggx for Each Channel. The index of vertical integration which ap— plies to all the firms within a particular channel was de- termined by the manner in which the following factors char— acterize each channel: (a) Vertical control is exercised over the producer. (b) Price risk is shifted from the producer to others in the channel. (c) The firms in the channel are committed to remain in that particular channel. (d) The production—marketing functions are assumed by one firm within the channel. Analysis of Hypotheses hypotheses 1.1 to 1.8. These hypotheses, which re- late a channel's vertical integration score to that channel's measure on each of the dependent variables, were tested with simple correlations. Each correlation coefficient was tested to determine whether it differed significantly from zero. _______________ . 14The procedure for calculating the integration index 15 explained more fully in Appendix A. This appendix con— tains more detailed definitions of integration and of each of the four components in the integration index, as well as examples of how it was calculated in two specific channels° {nose correlations which significance were consid hwthesis . H otheses 2.1 t 'ierelationship between Enamel and that channel variables, and were test attest of the differen' ferences for which the 5 statistic was .95 or abo reject a null hypothesis H otheses 3.1 a hoped to test the noti 2dividuals will be rela hinill be related to d. 3ilple correlations were hing the F test at the Hypotheses 4.1 t aPetite test the suggest. “€58, operationalized in “Deflation, could be pred iittor variables. To te indivicluals for whom all Whitted to a multiple halved the Stepwise de 7 69 Those correlations which held at or above the .95 level of significance were considered sufficient to reject a null hypothesis. Hypotheses 2.1 to 2.8. These hypotheses dealt with the relationship between the geographical location of a channel and that channel's measure on each of the dependent variables, and were tested for statistical significance with a t test of the difference of two means. Again, those dif— ferences for which the significance probability of the t statistic was .95 or above were considered sufficient to reject a null hypothesis. Hypotheses 3.1 and 3.2. These hypotheses were de— veloped to test the notion that the integration score of individuals will be related to agreement with some statements and will be related to disagreement with other Q—statements. Simple correlations were computed to test these hypotheses using the F test at the .95 level of significance. Hypotheses 4.1 to 4.4. These hypotheses were devel— oped to test the suggestion that an individual's cohesive— ness, operationalized in terms of low conflict and high Co— Operation, could be predicted with the aid of a team of pre— dictor variables. To test these hypotheses, data for 136 individuals for whom all questions had been completed were submitted to a multiple regression computer routine which involved the stepwise deletion of variables from a least squares equation. The described in Appendix H fiyathesis 5.1. sible discovery of type mess of agreement an W~ Hyp :se of factor analysis. :edural steps involved M; a more genera is included here. After each pers stems of his degree responses of each perso idler person. This ma Wbmitted to factor anal was obtained. This was Which produced orthogona ”We 0f person. The varimax rout sUlutions,' each of whic so'18- Following genera native factor solutions leneity with the use of \. e terms "ty th 15% amJeably in discussin heses 5.1 and 6.1. ——1 70 squares equation. The operation of this LSDEL program is described in Appendix H. Hypothesis 5.1. This hypothesis relates to the pos- sible discovery of types15 of ersons, as reflected by com— monness of agreement and disagreement with the set of g: sorted statements. Hypothesis 5.1 was analyzed with the use of factor analysis. A detailed statement of the pro- cedural steps involved in this analysis is provided in 527 pendix F; a more general description of these procedures is included here. After each person had rank ordered the statements in terms of his degree of agreement or disagreement, the responses of each person were correlated with those of every other person. This matrix of intercorrelations was then submitted to factor analysis, and a principal axis solution was obtained. This was then submitted to a varimax rotation which produced orthogonal factors. Each factor represents a type of person. The varimax routine yielded several sets of 'factor solutions,‘ each of which contained a set of types of per- sons. Following generally accepted procedures, these alter~ native factor solutions were compared subjectively for homo- geneity with the use of several criteria, as explained in M 15 The terms "type" and "factor" will be used inter— Changeably in discussing the analyses which relate to Hy- POtheses 5.1 and 6.1. Appendix G. The factor re maximum between-gr01 groups variance was sele This seven factc :mputer routine in 0rd! :feach type. As a reSL his solution was descr.‘ :-r.‘: and disagreement w: able to compare the fac each farts: most strong: ims differentiated eaci L“seven factors was ti or agree and disagree I Hypothesis 6 . l . neisw" ' ' \ nich are Similar 1' lies based on the commc .ieiendent variables . H) p r 0c6dures employed in t ind ' - etall in Appendices sis used here was identi iiidthesi s 5.1 R . espons rela ted across people (c I_—' 71 Appendix G. The factor solution which appeared to contain the maximum between—groups variance and the minimum within- groups variance was selected for further analysis. This seven factor solution was submitted to a second computer routine in order to provide attitudinal descriptions of each type. As a result of this analysis, each factor in this solution was described in terms of a hierarchy of agree- ment and disagreement with the statements. It was then pos— sible to compare the factors to determine which statements each factor most strongly agreed and disagreed with and which thus differentiated each factor from the others. Each of the seven factors was thus described in terms of its strong— est agree and disagree responses. Hypothesis 6.1. This hypothesis suggests that 2223? flgig which are similar in integration will form groups or types based on the commonness of their scores on several dapendent variables. Hypothesis 6.1 was analyzed with the aid of a varimax rotation of a principal axis solution. The Procedures employed in this factor analysis are explained in detail in Appendices G and H. The method of data analy— sis used here was identical to that used in the analysis of hYpOthesis 5.1. Response patterns in both cases were cor- related across people (or channels composed of people). Both analyses result in the formulation of types which are common on some basis. In the first case (5.1) the types Ware individuals; here (6.1) they are channels. lmayoffflpothesis Te huorder to brie ‘ ‘ ‘ C :tefingeacn nypotne. SUMMARY OF Pfi h immuis Content of ‘5‘ ' “ hesis &JX&_ L:ol.8 Integration related to dependent 1 variables 3° 2'8 Geographical location as related to dependent \ variables x Integration related to \‘ Q‘res OnseS CoheSivenesg : Type analij baSEd On Q‘ \ Statements .‘ \ 9. /1 Type analysj \ based On dependent \_ Variables \ 72 Summary of Hypothesis Testing Procedure In order to briefly summarize the procedure employed in testing each hypothesis, Table 3.3 is presented below: Table 3.3 SUMMARY OF HYPOTHESES TESTING PROCEDURE Statistical Unit of Analysis Hypothesis Content of Procedure Each Entire Numbers Hypothesis Employed Person Channel 1.1 to 1.8 Integration as Simple X X related to correlation dependent variables 2.1 to 2.8 Geographical T test of X location as difference related to between two dependent means variables 3.1 and Integration as Simple X 3.2 related to correlation Q—responses 4.1 to 4.4 Cohesiveness Multiple I X \ prediction regression 5.1 Type analysis, Factor X based on Q— analysis statements 6~l Type analysis, Factor X based on analysis dependent _ variables FIN.‘ The purpose of :fthe various analyses szated in Chapter III. sections, each of which sis of data which relate was RELATIONS] SELECTEI The purpose Of ‘ Cithe analysis of the 1 integration and several :L'll hypotheses were te: Ofsimple correlations. ”Nations: (1) 3S cha t'neNorth and 12 in the ofWhom were located in films 0f the two sets < a“ddiScussed below. Ta “the two analyses. H . 0thESls lol: Conflic Statistical hyp< CHAPTER IV FINDINGS OF THE STUDY The purpose of this chapter is to explain the results of the various analyses employed to test the hypotheses stated in Chapter III. This chapter is organized into six sections, each of which discusses the results of the analy- sis of data which relates to one set of hypotheses. THE RELATIONSHIP BETWEEN INTEGRATION AND SELECTED BEHAVIORAL VARIABLES The purpose of this section is to explain the results of the analysis of the relationships which exist between integration and several dependent variables. A number of null hypotheses were tested for significance with the use of simple correlations. The data analyzed came from two populations: (1) 35 channels, of which 23 were located in the North and 12 in the South, and (2) 137 individuals, all Of whom were located in the North. The results of the an- alyses of the two sets of data are presented in Table 4.1 and di5cussed below. Table 4.1 also compares the results Of the two analyses. Wis 1.1: Conflict Received Statistical hypothesis 1.1 says: 73 m0% m0» 0: 0: 0: 02 OS on huh mwh mwx 0C mmh m0» mwx mm» 1 _ w.H _ b-a ®.H H m.H V.H _ m-H I N.H L H-H \ — ”LAmnE..z Wfimvn—JomyflTa ”UNIV!“ ..NH: OD WHmmcuOQhfl HHJC EMU NTQ+LQw QL .N mmflmmfiuOQhfl ND UMHUHUQHQ EOHUUQMHU Cfl COHuMHmuHOU mH .H susom pom. zuhoz zoom Cd UQUQUOQ WHQQCMSU EOHN MUMQ HM; HV BVN 144‘“. MVZHNNT‘QZOU Di wmqm gm0H>§mm .y N0 “HMKAJ‘ZIV 73,-...7. 7..v-v. )1.- (Halflo 1H<3DJHI>JIQZH QZ< 4J22<<~U 20 an.H o.H m.a e.H m.H N.H H.H Hell mumnfisz mHmocquN: Uflumflomum h mo soaaanmnoua oucmuawecmam .m Uflumfipmom m mo ooam> .v pooflUmeoou coapmamuuoo mo oSHm> .m «pouuommu mo mHmocpomma Haas Sou .N mmflmmcoomhc an oouuwomua coauumuflp Ga COHpmHouuou mH .a Mano auuoz ca owpmooq ..mamsee>aeqH some when .Uflymfipmum m mo suaflenanoud mucmunoacmam .m oeumflumpm e no mzam> .e .pcoHUmemou coauMHouuou mo 05Hm> .m «Uopuonwu on mammzpomwn HHSG dmu .N mmflwocuoahc ho ooyUHUouQ Goauuouflo CH COHomeuuou mH .H endow use abuoz euom ca omumuoq mamccocu Eouw mama HQZH 92¢. QMZZ ém0H>§mm QMBUMQMW QZ< ZOHB «GOHuMHouuou Odo: ococ ococ ococ 0C0: Ion woos ococ M0 coauumufifi OH .H «mama chdan can» wonumm Hmsoa>dodH mo who or» EOHH #Hflwwm m0 CMQU #033 .- MHIZ hmpm H . . . *§ com N.H mono .mo noon»: ca . 5Hm> powwow H mm UH m . QUCM a U W . mu mk/mg Q cm a a o III .mmuz.wuwwMomam one we woam> ohm pcmammwwmwmam horn mo muHHHQmQOWd oommumwacmMmrwmmznmw m.a . . . v.H pom m.a mom . map somZDwQ ma mdoa m . . . + Haoz mgumu mg“. CH “mmuxm a mmnz M#M£UOQ%£ Ugm m mmnz SUHES Sufi N. o A. a ma wwfllflmmmmmqmmmfl gm ml.” mnmfle o Hoodmcu who no mooaumaouuou Mo ooaumasuwmwoomm 0o ooflnMHou . . CH. nearing e + e auaumenaom n no 9 F huHHHQmQOHQ mUGmUHMHomHm OH .m e e e Nuaumfluoom m mo 03Hm> 0H .w coaumamuuou % & wuowfloflwmoou mo moam> modaonnm 09 .m aHDQ “ooh whfiwmh [MM Ow... HHSQ HHDC I on wood 0U 30c Ioowp m boonmu poonou «mammcoomhn HHSC m0 Coo woos woos moon 30c 30c ooauumnmu o0 coamfluoo 05 .m mmum> mGOHumamuuoo 0 U . Goo moon moon ocoo moo: Ion oooo moo: Mo Coauumuflo OH .H amuse Housman carp emanam ob one HMSUH>HUGH Mo m Eou% uaonom no snow has: 1.1 The value of th negatively rela score, and the H from zero, for: (a) channels (b) individuals The null form of th. The relation be integration indc score will not i (a) channels (b) individuals Results of tests: (a) fail to reje 1.1 (a) (b) reject the z The apparent me; is that when conflict re Tamar-including higl nrelation exists. Bu“ tion scores of Northern that as integration inc1 illpgthesis 1.2: Confli¢ The statistical 1.2 The value of th‘ negatively rela score and the r« from zero, for: \_____ 1The null hypot ineach set of statisti Md hereafter only the 9595 will be stated. ’1 76 l l The value of the vertical integration index is negatively related to the mean conflict—received score, and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North The null form of this hypothesis1 is: The relation between the value of the vertical integration index and the mean conflict—received score will not differ significantly from zero, for: (a) channels (b) individuals in the North Results of tests; (a) fail to reject the null form of hypothesis 1.1 (a) (b) reject the null form of hypothesis 1.1 (b) The apparent meaning of these contradictory results is that when conflict received data is aggregated across channels-—including highly integrated ones in the South—- no relation exists° But, when the low and medium integra- tion scores of Northern channels are analyzed one finds that as integration increases, conflict decreases. EXEQEflesis 1°2: Conflict Given The statistical form of hypothesis 102 is stated 1 2 The value of the vertical integration index is negatively related to the mean conflict given score and the relation will differ significantly from zero, for: M. The null hypothesis for each. statistical hypothesis in each set of statistical hypotheses is similarly stated and hereafter only the first of each group of null hypoth- eses will be stated. (a) channels ()3) individuals Results of tests: (a) fail to rej 1.2 (b) (b) reject the These results p that the r computed for though it reached the . gersons in the North wa her for channels was high integration scores thef'mdings related to thesis that more highly lore smoothly, because one another . y Ethesis 1.3: Cooper The statistical 1.3 The value of th positively rela score and the r from zero for: (a) channels (b) individu al 5 Results of tests: fail to reject (a) and (b) It was surprisi Of these hypotheses yié 1Iltegration and cooper a 77 (a) channels (b) individuals in the North Results of tests: (a) fail to reject the null form of hypothesis 1.2 (b) (b) reject the null form of hypothesis 1.2 (b) These results parallel those for hypothesis 1.1 in that the r computed for channels was not significant (al— though it reached the .07 level), while the r computed for persons in the North was significant. As in section 1.1, the r for channels was probably suppressed by the extremely high integration scores of the southern channels. Generally, the findings related to hypotheses 1.1 and 1.2 support the thesis that more highly integrated channels tend to function more smoothly, because their members get along better with one another. fiypgthesis 1.3: Cooperation Received The statistical form of hypothesis 1.3 is stated: 1.3 The value of the vertical integration index is positively related to the mean cooperation received score and the relation will differ significantly from zero for: (a) channels (b) individuals in the North Results of tests: fail to reject the null form of hypothesis 1.3 (a) and (b) It was surprising to find that neither of the tests of these hypotheses yielded significant relations between integration and cooperation received. Apparently there is no relationship between [121 and the level of in "thesis 1.4: Coo r Hypothesis 1.4 1.4 The value of th itively related and the relatio zero, for: (a) channels (b) individuals Results of tests: hypothesis 1.4 Neither of the gration and cooperation level. The test of hyp nificant, however, at t because it indicates a More highly integrat hpgthesis l . S: Innova The statistic a1 1.5 The value of th positively rela score and the r from zero, for: (a) channels (b) individuals Results of tests: hypothesis 1.5 While neither c allY significant relatj 78 no relationship between the amount of integration in a chan- nel and the level of intra-channel help and assistance. Hypothesis 1.4: Cooperation Given Hypothesis 1.4 is stated in its statistical form as: The value of the vertical integration index is pos— itively related to the mean cooperation given score and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North Results of tests: fail to reject the null form of hypothesis 1.4 (a) and (b) Neither of the tests of the relation between inte— gration and cooperation given were significant at the .05 level. The test of hypothesis 1.4 (b) would have been sig- nificant, however, at the .10 level. This is noteworthy because it indicates a trend toward increased cooperation in more highly integrated channels. flifipthesis 1.5: Innovativeness The statistical form of hypothesis 1.5 is stated: 1.5 The value of the vertical integration index is positively related to the mean innovativeness score and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North Results of tests: fail to reject the null form of hypothesis 1.5 (a) and (b) While neither of these tests produced a statistic~ ally Significant relation between innovativeness and integration, anaroached si hat predicte The n integration a u operationa that these re afunction no :cr, but also ntion. It s fiveness is d iuuson's in ie length of Sue adopted entered the f. all of the pr is not consid Entered the s sMeinnovati Erners may ha ationalize in nel members In later than di Mothesis 1 . The s 1.6 The V negat tion 79 integration, it should be noted that in both cases they approached significance but in the direction opposite to that predicted! The negative relation between innovativeness and integration appears to have resulted from the method used to operationalize innovativeness and therefore it appears that these results should be ignored. Innovativeness is a function not only of present usage of a practice or prod— uct, but also of how long a person has been using the inno- vation. It should be explicitly recognized that if innova— tiveness is determined by the length of usage of a product, a Person's innovativeness score is necessarily limited by the length of time during which that person might logically have adopted the product. Thus, for example, a person who entered the feed supply business one year ago and who adopted all of the practices measured on an innovativeness scale is not considered to be as innovative as another person who entered the same busineSS two years ago and Who adopted the same innovations. Thus, the innovativeness scores of south— erners may have been constrained by the method used to oper— ationalize innovativeness to the extent that southern chan- nel members may have entered the egg business relatively latEr than did their northern counterparts. H290thesis 1.6: Age The statistical form of hypothesis 1.6 is stated: 1°6 The value of the vertical integration index is and the rela— ne ativel related to the mean age . tign willydiffer significantly from zero, for. 80 (a) channels (b) individuals in the North Results of tests: fail to reject the null form of hypothesis 1.6 (a) and (b)° While the null hypotheses were not rejected, it ap— pears that young northern individuals tend to be more highly integrated. For hypothesis 1.6 (b), r = .15 and would have been significant at the .08 level. The strength of this inverse relationship between age and integration may have been suppressed by the rather narrow range of ages repre- sented in the sample. Ninety—five percent of the respond- ents were between 36 and 52 years of age. Hypothesis 1.7: Education The statistical form of hypothesis 1.7 is stated: 1.7 The value of the vertical integration index is positively related to the mean education score and the relation will differ significantly from zero, for: (a) channels (b) individuals in the North Results of tests: reject the null form of hypothesis 1.7 (a) and (b). As hypothesized, the positive relation between edu- cation and vertical integration was statistically significant. filEEEESélS 1.8: Operational Size The statistical form of hypothesis 1.8 is stated: 1.8 The value of the vertical integritignréngigrés ' an a ' i 1 related to the mean 5 . ' ggsigezitgonal size and the relation Wlll differ Significantly from zero, for: 81 (a) channels (b) individuals in the North Results of tests: reject the null form of hypothesis 1.8 (a), fail to reject the null form of hypothesis 1.8 (b). As integration increases, the size of business units also increases for channels, whereas for individuals located in the North there is no significant relationship between the two variables. The large operations of the highly inte— grated southern channel members seem to make the difference between the levels of statistical significance in the two tests. When northern individuals were considered, r was in the predicted direction but it was too weak to be sig- nificant. This lack of significance is probably due to the fact that many of the relatively highly integrated northern egg producers bought 'packages' in which a feed mill would arrange the financing for a 10,000 bird hen house in return for the producer's agreement to sign a production contract with that feed mill. This would guarantee the mill a market for its feed. While the producers who signed these contracts are relatively innovative, their 10,000 bird houses are rela— tively small——hence no significant relation was found between integration and size. 82 A Summary of the Relationships Which Exist Between Integration and Selected Dependent Variables As a result of the tests of the preceding hypotheses, the following relationships were found to be statistically significant: As vertical integration increases: (a) for all channels: 1. education increases 2. operational size increases (b) for northern individuals; 1. conflict received decreases 2. conflict given decreases 3. education increases The following relationships are also noteworthy, in that the significance probability of the F statistic ap— Proached the .05 level: As vertical integration increases: (a) for all channels: 1. conflict received decreases (p=.09) (b) for northern individuals; 1. cooperation given increases (p=.lO) 2. age decreases (p=.08) THE RELATIONSHIP BETWEEN NORTHERN VERSUS SOUTHERN LOCATION AND SELECTED CHANNEL BEHAVIORAL VARIABLES The purpose of this section is to discuss the results 0f the analysis of the relationships which exist between geOQraphic location and selected channel behavioral vari— ables. A number of null hypotheses were tested for signif— icance with the use of t tests of the difference between 83 two independent means. Hypothesis 2.1 which deals with control was tested with data concerning 69 individual pro— ducers, while hypotheses 2.2 to 2.8 were tested with data from 35 channels. The results of the analysis are presented in Table 4.2 and discussed below. Hypothesis 2.1: Control The statistical form of hypothesis 2.1 is: 2.1 Southern channels will report higher indices of control over producers than northern channels and the difference will be statistically significant. The null form of this hypothesis is: There will be no statistically significant differ- ence between the indices of control reported by southern and northern channels. Result of test: fail to reject the null form of hypothesis 2.1. As was expected, there is no significant difference between the control over producers in the North as compared with the South. Egg production in both regions is heavily based on production contracts which link producers to con— tractors. The terms of these contracts may vary somewhat across geographic regions with respect to matters of compen— sation but these contracts are similar in that they control many Of the flock management decisions which had formerly been made by egg producers. We 2.2: Conflict Received Hypothesis 2.2 is stated in its statistical form as: 84 . occmcu Chmnuzom Cm£# m>H H may wmmumnz ma % . opmommdm Coma own mmwmwmcumcuuoc 303m dump map mmsmmwnuwwmwmwmmuam o whoa on ou.MWMmcp0Q>£ HHDC mcu powwow cmu m3 3 r 3 Oman umoe m . MPMU HOCCMQU .HOuH wmumaoou pom m>d mm corn umgumu .pm>OCCH HMUHuprMpm H50 powwow warp woman cH.. a mmu.mp Q cuwcpuoc muwz mm . on own cumcusom mums m pom mHmUdoou .2 mo mNHm may mo meMMMmQMQMHMOCpamHMUSpouQ pw>ao>cfi Houpcou MOM mammE $39. .mmnz .HHm CH roan: mo \Jllllllllllllljllllillllll Hm.m em.a mm,m mm» connmuzom m.m omflm HOOD H590 owoNV flflsvw OZ wm< boN cm.c mv. m¢.¢ mm.n ..mww mmmdw>flpm>OCGH mom .mHm H00. ow m Noam mm.n ..mmw cm>flm coaumummoou mom .mdm Ho. ms N ow>flmuwu . .N vmom om.h ..mww GOHumuwQOOU v.m .mflm moo. mm H mfioH mon 02 C0>Hm #UHHWCOU mom .m.q so. mm oe.a mm.H mm» ow>nmomu poaflwcoo m,m . fim.m .onm mo am.o mm.m am.m oz .Houpcoo H.m .m.c mm Nauz mwnz «ownownmm omnmoe mowom :Ilmwmmmmtl Ammumov Uflpmflpmum arson cpuoz mm mflmw manmflum> mammcuoahm odomaumum mo meo> manonum> lance»: wwwm . . MU o . u no no a mmflpaaflnonoum 05Hm> 2mm: mammcpomhm mo muHSmmm WQHZZ BZWQZHQMD QMBUHQWW QZ< OHEHbm>occH mflmmcpoawm cw>ao mac. mNflm A.mflmv Hasz COmequOdU woo. mmo. COHbMUdom mo. wuwmwm v.v mHmwrvOme mmmc ooo. Iw>me>occH mflmmnpommm H00. COHMMUSUM Hafiz Uw>kuwm moo. mNHm A.oflm poco puwmmm COflbmuonou boo. woo. oa< mm. on Hams m.a mammau0dsm Noo. mo< HHo. connmuscm oao. wNflm mHmme0Q>m cm>H0 mmmc A.mflmv Hasz uboflflmcoo moo. owo. Im>flbm>OCCH moo. buwnwm N.v mammbboa>m moo. mo< woo. wNHm mHo. coaumusom mammzboaxz om>fioumm mmmc A.mflmv Hasz IpUHHmcoo Ono. moo. l®>flbm>occH mmo. pomnmm H.v memnbomhm meQMHum> EmwB mucmflum> . Uflbmfibmbm umwe mflmmnuOme comm uowoflomum COHbUHUwum OCHCHMHQXm m mo mammnp0Q>m CH om>OHQEm w Ham >9 waflm Op mHQmHum> ca Qbocmubm mmeHHflQMQoum mo uazmwm mmwcw>flmmnou Iflum> Goebwbfluu noboflomum comm mo umouo mUCMUHchmHm mo COHuwbHuU CH omcflmfidxm mo COHbfioo< oCHUcwummo mUCMfium> Mo bcmu >2 UMCHMHme CH Umpmflq ammo .COflbmcHE wocmflum> mmHQMHum> luwvmo mHQfipHDE wo bcmuumm MObUHUmum Mo bcmflUHmwmoo “mil mmmZmZ QMZZHmmIOU mmDBDh mIB m0 ZOHBUHDmmm ¢.¢ wHQMB 97 There is no statistically significant relation between the predictor variables and the dependent variable, conflict neceived. Result of test: Reject the null hypothesis. This team of predictor variables explains a small but statistically significant amount of variance in conflict received. All four predictor variables, acting together, explain seven percent of the variance in conflict received. Hypothesis 4.2: Prediction of Conflict Given The statistical form of hypothesis 4.2 is: 4.2 Measures of individual's operational size, inno— vativeness, education level, and age, when em— ployed as a team of predictor variables, explain a statistically significant amount of variance in the mean conflict given scores of individuals. Result of test: Reject the null hypothesis. Again, all four variables acting together explain about seven percent of the variance in conflict given. Hypothesis 4.3: Prediction of Cooperation Received The statistical form of hypothesis 4.3 is: 4.3 Measures of individuals" operational size, inno— vativeness, educational level, and age, when em— ployed as a team of predictor variables, explain a statistically significant amount of variance in the mean cooperation received score of individuals. Result of test: Fail to reject the null hypothesis. Perhaps the most logical explanation for the fact that hypothesis 4.3 is not significant stems from the fact that cooperation received is the mean value of the coopera— tiveness of an individual as reported by the other persons r________________________________________i 98 in his channel. These intra—channel evaluations may vary rather widely from one another, and the variation itself may have contributed to the lack of significance in hypoth— esis 4.3. Hypothesis 4.4: Prediction of Coopegation Given The statistical form of hypothesis 4.4 is: 4.4 Measures of individuals' operational size, inno— vativeness, educational level, and age, when em— ployed as a team of predictor variables, explain a statistically significant amount of variance in the mean cooperation given scores of individuals. Result of test: Reject the null hypothesis. All four variables, acting together, explain about four percent of the variance in cooperation given. A Summary of the Relationships Which Exist Between the Criteria of Success and the Predictors of Success Innovativeness, education, size, and age, when em- Ployed as a team of predictors, explained a low, but signif— icant degree of variance in conflict received, conflict given and cooperation given. A channel captain who wished to fore— cast the probable future success of a potential channel mem- ber could use measures of these variables as a first step in the evaluation process. The predictions of the channel Captain could possibly be improved if he added other vari- ables to the prediction team. The candidates' responses t0 the 27 attitudinal statements discussed earlier, if added to the set of predictor variables, would perhaps increase the probability of the prediction of success because responses [+7 99 to these statements would yield a measure of a person's willingness to work with the others in his channel system. THE DIFFERING ATTITUDES OF TYPES OF PERSONS The purpose of this section is to discuss the results of the analysis of the Q-sorted attitudinal statements which relate to hypothesis 5.1. As a result of the analysis, seven groups of individuals were isolated in terms of their dif- fering responses to a set of attitudinal statements. The analytical procedures employed to generate and describe the seven factor types were discussed in general terms in Chap— ter 3 and in detail in Appendices F and G. Basically, the responses of all individuals were factor analyzed. Of the several sets of groupings produced by the factor analysis, one was chosen which contained seven types, each of which was distinct in terms of degree of integration, channel type, and channel level. Thus, each group contained individuals who had similar attitudes, and who participated in the same type of channel; one group might be made up of people in Contract channels, another group might be composed of inde— pendent operators, and so on. Each of the seven types of Persons was then described in terms of attitudinal responses. The description of each factor type, in terms of the persons who make up each factor, and in terms of attitudinal response patterns, is summarized in Table 4.5 which is explained be10w. lOO Explanation of Table 4.5 Table 4.5 describes each factor in terms of: (a) physical characteristics, such as degree and means of inte— gration, most representative channel type, and most repre- sentative channel level, and (b) attitudinal responses. Each factor is described in terms of the attitudinal state— ments to which the persons in that factor agreed or disagreed nmre strongly than did the persons in any other factor. A column designated by the number of each factor contains the words 'agree' or 'disagree‘ beside those statements which most strongly describe each factor. The term ‘agree' is used to describe a factor when that factor agreed with a particular statement to a greater extent than did the other factors. Similarly, the term 'disagree' is used to describe a factor when that factor disagreed with a particular state— ment to a greater extent than did the other factors. Each of the 27 statements was most strongly agreed with by one factor and most strongly disagreed with by an— other factor. Thus, beside each statement the words 'agree' and 'disagree' each appear once. Description of Each Factor Type Factor 1, 2, and 3, at the low end of the integra- tion continuum, will be discussed first. Then, factor 4, WhiCh lies at thelmiddle of the continuum, will be described. Last, factors 5, 6, and 7 at the high end of the integration will be discussed. Thus, the structural characteristics of 101 Table 4.5 REPRESENTATIVE TYPES OF PERSONS IN EACH FACTOR TYPE, AND ATTITUDINAL RESPONSE PATTERNS WHICH MOST STRONGLY CHARACTERIZE EACH Factor Types, In Ascending Order of Integration Description' of Each Factor In Terms of: 1. Integration 2. Means of integration. 'f not independent 3. Channel type 4. Channel level Description of Each Factor In Terms of Responses to Attitu— dinal Statements:" 1. Very rarely do my suppliers or cus— tomers disagree with me on business matters. 2. A big problem with the egg business is people-~they're too hard to get along with It. 3. when I have a prob— I can most often get good advice from one of the people I usually deal with.“ 4. It's tough to get much cooperation from anyone in this busi- ness these days.“’ 5. More profitable egg businesses result decision making.“‘ 6. Today, egg men are business with."' 7. It is unwise to begin using a new product or practice until it has been proven effectiv through widespread u F."’ agree 2 3 4 5 6 7 non low low to medium medium medium high inte— medium to high grated 60—day con— con— con— contract contract sponsored agree— tract tract tract & owner— & owner— quality ment inte— inte— control with grated grated program co—op B C E no F G & H S ,dominant channel pro- pro— proc.— pro— pro- bird pro— ducers ducers dist. ducers ducers, ducer retailers retailer agree dis— agree agree dis— agree dis— agree agree agree dis— agree dis— agree agree agree dis— agree agree dis— 102 B. A man's success depends on his acceptance of new dis— agree ways of doing things."' agree 9. It would be a good . thing if the egg indus— agree dis— try would concentrate agree per pound of feed."‘ 10. Money spent on egg promotion could be better spent on re— dis— agree search to stamp out agree diseases among laying hens. 11. People in the e g harder at promoting agree dis— ggs to retailers and agree to the pubi this buSiness might agree dis— think of me when I make agree my own decisions."‘ 13. When making most de— cisions, I try to con- sider how they will I agree ag::e affect the people I do business with 14. I know that most of the people I do busi— is— agree ness with are depend— agree able 15. I can trust most of dis— agree the men that I deal agree with. "' 16. The majority of athe d with don't know as agree dis— much about the egg agree business as they ought to. 17. It is better to be your own boss than to operate under a con- agree d15- tract or agreement agree which ties you to some eone. 18. I usually try to see t dis- a ree agree 9 always try to see i {3.00. 19. I try to be aware of . dis— a ree this business are agree g Communities." [+7 103 20. I concern myself with the people and _ activities of my own agree dis comm ty agree those outsi e t. C :3 p '1 DJ rt 3‘ m '1 n. 3" [ll 5 21. People in this coun— have become too agree dis— specialized."' agree 22. To be successful in this business one should stress friend— dis— agree liness and tradition agree first, and planning and decision making second. 23. People in this busi—* ness should work together with someone dis— agree who can coordinate all agree of their production & marketing efforts."‘ 24. It is important for me to know who handles e ggs, from pro— agree dis- agree the consumer's table. 25. Everyone would be would forget their ' agree dis— agree egg industry as a w o e. 26. Often the best i solution to a problem I will require that some dis— one individual must sacrifice for the agree good of the group as a whole.“‘ 27. We ought to work t agree dis— agree market eggs to make a agree are high or low."' less of whether prices J ‘Descriptions of channel type and channel level are in terms of the channel type and Channel level category which contained the greatest number of people in given factor. n ‘ ‘ f i L 3 L‘ re based on the median integration value of the persons r o in each factor. “Responses to each statement were in terms of a point along an agreement—disagreement Continuum. The arm 'agree' is used to describe a factor when that factor agreed with a particular statement to a greater extent than did the other factors. Similarly, the term 'disagree' is used to describe a factor when that factor disagreed with a particular Statement to a greater extent than did the other factors. "‘The relation between vertical integration and the responses to this statement is Predicted in statistical hypotheses 4.1 nd 4.2. The responses to twenty of the twenty— seven statements were in the predicted direction. E::T_______________________________________i 104 each group of channels, as well as those statements which most strongly characterize that set of channels, will be discussed, starting with the least integrated groups, and progress toward more highly integrated ones. Factor 1. This is the least integrated of all the groups. It is represented by channel type B, which is composed of independent producers who traditionally have purchased feed from and sold eggs to a combination feed mill and process— ing planto The processor sells eggs to independent jobbers who sell to independent retailers. The attitudinal responses of the persons in the channels which make up factor 1 are: Do not View the channel as reference group Value independence as opposed to ties with a system 3. Localite——concerned with own community Are opposed to a procedure by which price risk would be borne by all members of a system 5. Low level of disagreement among channel members Knowledge of channel structure is important for 60 these persons Factor 2. This factor is slightly more integrated than the Preceding one. It is composed of several previously inde— pendent producers who still favor the value of independence, bUt have linked themselves by means of a short term written agreement to a cooperative which sells feed and processes 8995- The following rather independent—minded attitudes describe factor 2: Dislike centralized coordination or production and la marketing efforts 2. Knowledge of the channel structure is unimportant 3o Disagree with the concept of individual sacrifice for the good of the group as a whole EZZT_—————————————————————————————————————" 105 Favor a procedure by which price risk would be borne 4. by all members of a system Factor 3. This factor is composed of members of the least integrated of the contract channels, and the members are more integrated than those in factors 1 and 2. Usually, a contract links one or a few producers to one of several which have often resorted to contracts small feed companies, The as a means of collecting past due accounts-receivable. eggs are sold to small processors, who in turn sell to any retail outlet who will buy. The attitudes of the persons in factor 3 are: l. Disagree with centralized coordination of the chan- nel 2. Not innovative 3. Low ratings of intra-channel competence 4. Are concerned with activities outside the local community Consider the effect of decisions on the rest of the channel 5. This factor type is the least homogeneous of any Factor 4. ‘ Of the seven° It contains one or a few persons from several channel types and levels and although some of the attitudinal reSponses which describe it form a pattern, others are con— fusing and contradictory. This, however, was expected be— Cause it is generally true in type analysis that the types at either end of a continuum will be relatively well defined and unambiguous, and those types, such as factor 4, at the Center of a continuum tend to be heterogeneous and difficult to describe. ———i ' 106 Factor 5. Factor five is principally composed of persons in channel type F, which employs production contracts to link one privately owned feed mill with several egg pro— ducers° These eggs flow through one processor to one major retail chain. The high degree of efficiency and smooth op- eration of this moderately integrated channel observed as the data were collected is reflected in the following atti— tudinal description of factor five: 1. Low intra—channel conflict 2. High intra—channel cooperation 3. High innovativeness 4. Market-orientation 5. Perceive the channel as a decision making 6. Agree with the concept of individual sacrifice for the good of the group as a whole 7. Tradition-orientation, as reflected by emphasis on friendship and tradition reference group in Factor 6. This factor is composed of the most highly inte- grated persons who operate in the North. They participate in two types of channels; one in which several producers are contractually linked to a cooperative which operates its own processing plants, and markets its eggs to two major retail chains; and (2) one composed of owner—integrated op- erators who have larger than average flocks, operate their Own feed mills, and may own additional channel level facil— ities. The following progressive attitudes describe this faCtor: 1. High innovativeness 2° Market orientation 3° High ratings of intra—channel trust 107 4. Modern orientation versus traditional orientation as expressed by (a) high empathy (b) cosmopoliteness-—interested in egg industry activities in other locations (c) support the value of occupational specialization Factor 7° This most highly integrated group of persons is located in the South and participates in contract or owner— integrated channels. Factor seven is described in terms of the following responses; 1. A high degree of intra-channel cooperation 2. Agreement that existing intra—channel control is not excessive 3. High ratings of intra—channel dependability and competence On the other hand, a few of the responses of persons in fac— tor seven were surprising in that they indicate: 19 A production orientation, rather than a marketing orientation 2. An unwillingness to subvert their own wishes and work to improve the whole egg industry A Summary of the Differing Attitudes of Persons Hypothesis 5 appears to have been substantially borne out by the data collected in this study. The responses of members of similar channels tended to correlate highly with one another, especially when the attitudes of the persons at either end of the vertical integration continuum were considered. For instance, the most highly integrated per- SODS (in Factors 6 and 7) were described in terms of: high intra—channel cooperation; acceptance of intra—channel con- tr01; high ratings of intra—channel dependability, competence n___ 7 108 and trust; a market orientation; a modern orientation ex— pressed in terms of high empathy, cosmopoliteness, and agree— ment with the value of occupational specialization; and high innovativeness. On the other hand, the least integrated persons (in Factors 1 and 2) were described in opposite terms: fail to view the channel as a reference group; value independence; localite; dislike centralized channel coordina- tion; disagree with concept of individual sacrifice for the good of the system. THE DIFFERENT BEHAVIOR PATTERNS OF CHANNEL TYPES The purpose of this section is to discuss the results of the analysis of hypothesis 6.1. The analytical proced- ures employed to generate and describe channel types were similar to those employed to analyze the data for hypothesis 5.1. Mean measures on conflict, cooperation, innovativeness, age, and education for each of 35 channels were factor an— alyzedo Of the several sets of channel groupings produced by the factor analysis, one was chosen which contained four tYpes. Ideally, each of the four factor types should have been distinct from the other factors, in terms of vertical integration. The factors generated in the present analysis were relatively heterogeneous on integration-—each factor Was somewhat like the others. The description of each fac~ tor type in terms of the channels which make up each factor and in terms of behavioral variables is summarized in Table 4.6 and explained below. 109 Table 4.6 BEHAVIORAL DESCRIPTION OF CHANNEL TYPES Channel Types in 1 Order of Integration 1 2 3 4 ‘ Integration Range‘ Low Low to Medium High medium to high Behavioral Description:’* 1. Innovativeness High Low 2. Education High Low 3. Age Low High 4. Conflict Given Low High 5. Conflict Received LOW High 6. Cooperation Given High LOW 7. Cooperation Received High Low ‘Descriptions of integration are based on the median integration of channels with positive factor load— ings. ‘*Measures on each variable were standardized to insure comparability. These measures range from low to high. The term 'low' is used to describe a factor when the channels with positive loadings on that factor had lower mean measures on a particular variable than did all other factors. The term 'high‘ is used to describe a fac— tor when the channels with positive loadings on that factor had higher mean measures on a particular variable than did all other factors. Ji___ 110 The four factors in Table 4.6 are listed in order of integration from the lowest to the highest, based on the median integration score of the channels in each factor. As shown in Table 4.6, each variable strongly de— scribes two factor types. For instance, innovativeness most strongly describes Factors 2 and 4. Factor 2 is described as highly innovative and Factor 4 is non—innovative. The description of each factor becomes slightly more complicated by the fact that within each factor in this analysis some channels have positive factor loadings and others have nega— tive loadings. The difference means that the two sets of channels within a factor are opposite with respect to each 0f the variables which describes that factor. Thus, within Factor 2, one group of channels is highly innovative and another group is low on innovativeness. Also, within Fac- tor 4, one group is highly innovative and one group is not. Thus innovativeness (and each other variable) describes four groups (A, B, C, and D) of channels in two factors. This may be depicted as follows: Variable: Innovativeness Sign of Factor Loading Positive Negative Group A Group B 2 innovative non—innovative 4 Group C Group D innovative non—innovative L___ i 111 The results of the channel type analysis will be presented in two forms. First, each of the four factor types will be described in terms of behavioral variables. Second, the types of channels which describe each variable will be isolated, in order to show the extent to which integration appears to be related to each variable. Behavioral Description of Each Factor Type Each of the four factors will be described in terms of its strongest behavioral characteristics, starting with Factor l——the least integrated, and ending with Factor 4—— the most highly integrated. Factor 1. The behavior of the two differing groups Of channels in Factor 1 can be illustrated as follows: ; Low Education High LgHigh Conflict Received Low ‘ The channel which is de— scribed in terms of this end of the behavioral continuua is: (a) a contract channel of medium integration in which several producers are linked to a pri- vately owned feed company Those channels which are described in terms of this end of the behavioral continuua are: (a) non-integrated, independent channels (b) an owner—integrated channel of medium integration Factor 2. The behavioral description of the two differing groups of channels in Factor 2 may be illustrated as follows: 112 AyLow Innovativeness High < Old Age YoungA High, Conflict Given Low tee-e-r 47 1 Low Cooperation Given High < Low Cooperation Received High 7 The channel which is described in terms of this end of the behavioral continuua is: (a) southern, owner— integrated channel Factor 3. behavioral continuua: Those channels which are described in terms of this end of the behavioral continuua are: (a) a few independent chan- nels of low integration (b) a channel containing a large number of producers who are linked to a coopera— tive by a 60 day written agreement (c) a channel containing a large number of con— tract producers who are linked to the cooperative mentioned in (b) above. Factor 3 is described in terms of these 4 Low Education High : / Old Age Young 4 Low Cooperation Given High_> 1 Low Cooperation Received High : \ Those channels which are described in terms of this end of the behavioral con- tinuum are: (a) non—integrated, inde— pendent channels (b) contract channels which are slightly integrated Those channels which are described in terms of this end of the behavioral con- tinuum are: (a) highly integrated southern contract and owner integrated channels EI:I:_____________________________________i 113 Factor 4. The behavioral variables which most strongly describe the channels in factor 4 are: e Low Innovativeness Highyg High Conflict Giv§n__fi Low é High Conflict Regeived Low .s Those channels which are described in terms of this end of the behavioral continuum are: (a) non-integrated inde— pendent channels (b) contract channels which are slightly integrated Types of Channels Which Are Described by Bach Variable Those channels which are described in terms of this end of the behavioral continuum are: (a) southern channels based on either contracts or owner—integration As stated earlier, each variable describes four groups of channels——two which are "high" on the variable, and two which are "low" on it. More about the relation be— tween vertical integration and each variable may be learned by examining the integration scores of each of the four groups Of channels which were described by each variable in the type analysis discussed above. This information is shown in Table 4.7, and explained below. Explanation of Table 4.7. The relation between ver— tical integration and each variable is shown in Table 4.7. For each variable, the median integration scores of the 2 groups of channels that were: and (b) highest on that variable are given. (a) lowest on that variable; For instance, the two channel groups which were least innovative had median 114 Table 4.7 MEDIAN INTEGRATION SCORES OF CHANNELS THE EXTREME ENDS OF EACH BEHAVIORAL CONTINUUM l—" Median Integration Score of Channels Described by Low End of Median Integration 1 Score of Channels Described by High End of Factor Continuum for Continuum for Number Each Variable Variable Each Variable 2 100 Innovative— 39 ness 4 50 97.5 1 10 Education 56 3 41 74 2 100 Age 39 3 41 74 2 39 Conflict lOO Given 4 97.5 50 l 56 Conflict 10 Received 4 97.5 50 2 100 Cooperation 39 Given 3 41 74 2 100 Cooperation 39 Received 74 EI::____________________________________i 115 integration scores of 100 and 50. The two most innovative channel groups had integration scores of 39 and 97.5. Thus, the relation between integration and innovativeness, as shown by the type analysis is mixed. As shown by the type of analysis of channels, the relation between integration and age, conflict given, coop— eration given, and cooperation received is also mixed. In other words, there were both high and low integrated chan— nels at each end of the continuum for each of these variables. Clear relations did emerge for education and conflict received, as shown by the fact that highly integrated were highly educated and displayed low conflict received, whereas low integrated channels were described in opposite terms. A Summary of the Differing Behavioral Descriptions of Channel Types Hypothesis 6.1 must be rejected. It was found that Channels which correlated highly with one another on the basis of their scores on each variable were characterized by Widely differing integration scores. The integration scores of each of the four factor' types were quite similar and when behavioral variables were used to describe the groups within each factor the results were contradictory. This means that often channels in a given integra_ tion range are dissimilar. Highly integrated southern chan— nels may behave more like low integrated northern ones than like highly integrated northern channels. Similarly, some 116 contract channels in the North appear to behave much like some northern independent channels. More will be said about this in Chapter V during the 'Evaluation of Competing Chan- nel Systems.‘ CHAPTER V SUMMARY OF RESEARCH APPROACH AND FINDINGS, EVALUATION OF COMPETING CHANNEL SYSTEMS, AND CONCLUSIONS INTRODUCTION The purposes of this chapter are: to summarize the approach and findings of this research project; to evaluate the characteristics of three types of competing channel sys- tems; and to draw conclusions on the basis of this analysis. SUMMARY OF RESEARCH APPROACH Purposes of the Study While the present trend toward increasingly inte- grated production-marketing systems has been due in part to economies of scale which produce lower costs, the increase in the efficiency of such systems may also be the result of certain attitudinal and behavioral patterns displayed by the members of these systems. The purposes of this study were: (1) to study the relationships between vertical integration and selected at— titudinal and behavioral variables in competing channel sys— tems; and (2) to develop operational measures for each of the channel system variables under study. Literature Reviewed Chapter II reviews selected literature which deals With the concepts and variables studied in this research: 117 7 118 vertical control, vertical conflict, vertical cooperation, innovativeness, and vertical integration. These variables are defined in Appendix A. Although many persons have con— tributed economics—oriented, or general and non—operation— alized publications, few people have reported empirical chan- nel analyses. Such authors as Alderson, McCammon, Little, Fisk, Breyer, Ridgeway, and Stern have argued that a marketing channel is an operating system with an identifiable pattern of behavior. In discussing the systemic nature of channels, McCammon and Little note that a channel is a set of inter- related components which undertake sequential activities in order to attain mutually acceptable objectives. Partic— ipation by the components is voluntary; behavior of the chan- nel members is regulated by a code; and the activities of the components of the system are frequently regulated by some single entity in a position of centralized control. The contribution of vertical control to channel ef— ficiency has been discussed in the literature by several persons. While Little and Mallen suggest that some central direction must exist in channels if their members are to be efficient, others have suggested that authoritarian re- lationships within channels will not invariably improve chan- nel performance. Vertical conflict has also received considerable attention in the marketing literature. Palamountain, for instance, studied conflict in the distribution of several 7 119 commodities, focusing on the legislative efforts of the mem— bers of these channels to remove sources of conflict. The role assumed by various trade associations in the political resolution of channel conflicts was recently studied by Assael. The causes and results of conflict were extensively reviewed by Stern and Gorman, who undertook an analysis of vertical conflict which incorporated the work of many social scientists, several of whom had used empirical data to sup- port their hypotheses. The effect of vertical cooperation on the existence and effectiveness of channel systems was discussed by Baligh and Richartz. These authors suggest that marketing channels cannot function without the sustained cooperation of all the parties in a channel. A high degree of innovativeness among the members Of a channel system may lead to reduced costs and increased efficiency and may therefore partially determine how compet— itive that channel is. McCammon feels, however, that most innovations do not come from channel captains or from com— ponents within a given system. Rather, the innovator is usually a firm outside of the established channel structure. A review of the most recent Bibliography on the Diffusion 0f Innovations, however, reveals that no studies have been Undertaken to analyze the relationship between integration and innovativeness. While the increase in the efficiency of production— marketing systems may be the result of certain attitudinal 120 and behavioral patterns displayed by members of these sys— tems, these behavioral dimensions have not been studied em- pirically until this research project was begun. Research Desigp and Methodology Chapter III discusses the general, statistical, and null hypotheses developed to guide the analysis of the data collected for the study; the development of the research instruments, the field procedures employed in the study; and the methods used to analyze the data. Each of these topics will be reviewed below. General Hypotheses. Six general hypotheses concern— ing vertical integration were developed. Briefly, these are: 1. As vertical integration increases in marketing channels these channels will tend to be characterized by: a higher amount of cooperation, a lower amount of conflict, a greater degree of innovativeness, larger operational units, younger persons, and more highly educated persons. 2. When comparing those channels which are located in the South rather than in the North, we will find: a greater amount of control, a lower amount of conflict, a greater degree of cooperation, larger operational units, a higher rate of innovativeness, younger persons, and more highly educated persons. 3. Certain attitudes of persons will be related to the amount of integration which characterizes the Channels in which they operate. 4. Knowledge of an individual's operational size, in— novativeness, educational level, and age will allow the prediction of the amount of conflict and cooperation which would tend to characterize that person's channel relationships. 5. Members of similar channels will tend to group to- gether into 'types' based on their attitudinal responses° 121 6. Channels which are characterized by similar amounts of integration will tend to group together into 'types' on the basis of a number of measures on selected be— havioral variables. Several statistical hypotheses were developed for general hypotheses l, 2, 3, and 4. Each statistical hypoth— esis specified the means of operationalizing each variable and the direction expected in the relationship between vari— ables. A null hypothesis, corresponding to each statistical hypothesis, was stated and tested for statistical signifi— cance at the .05 level. As explained in Chapter III, no statistical or null hypotheses were formulated for general hypotheses 5 and 6; these general hypotheses were tested with non-inferential 'type' analysis of attitudinal and behavioral data. Research Instruments. This study employed personal interviews with 176 egg industry members who operate at five different channel levels: feed supply, bird supply, egg production, processing—distributing, and retail. Because of the differing activities performed by respondents at each level, it was necessary to develop a separate research in— strument for each level. Each research instrument has two sections. The first Of these is composed of questions designed to provide data about the dependent variables. These five research instru- ments differed from one another with respect to the exact questions asked of the reSpondents at each channel level. However, each research instrument is similar in that the 122 questions relate to the same variables. The second part of each research instrument contains a set of 27 Q—sort statements which each respondent sorted according to his degree of acceptance of each statement. This procedure was designed to elicit responses which reflect the attitudes of the respondents. The same statements were included in all five research instruments. These Q-sort statements are reproduced in Appendix B. Operationalization of Variables. To provide data of the interval level of measurement required by the assumptions of the parametric statistical tests employed, each variable was rigorously operationalized with the use of several in— ternally consistent, closed—ended questions. The specific means of operationalizing each variable is discussed below. Control, Conflict, and Coopgpation. A quantitative measure on each of these variables for each person was deter— mined by computing the mean value of his responses to the Innovativeness. questions selected to operationalize each of these variables. The standardized innovativeness score for each person was determined by: first, reflecting {subtracting from the year 1969) the year of adoption of each practice included in the item~analyzed innovativeness scale; second, computing the mean of these reflected scores; and third, converting this raw score to a standardized score 50 that the innovativeness of a person at one channel level Could be compared with that of a person operating at a dif- ferent channel level. E:::_______________________________7 123 Operational Size. The size of each business unit1 operating at each of the five channel levels was measured in terms of its volume of physical units handled, i.e., of feed, pullets sold, tons hens housed, cases of eggs processed, and cases of eggs sold. These raw measures were standard— ized with a normalization approach to allow the comparison of size across channel levels. Vertical Integration. An index of vertical integra- tion which applies to all the firms within a particular chan— nel is determined by the extent to which the following fac— tors characterize each channel: (a) (b) Vertical control is exercised over the producer Price risk is shifted from the producer to others in the channel (c) The firms in the channel are committed to remain in that particular channel, and (d) The production—marketing functions are assumed by one firm within the channel Internal Consistency of Questions. The unidimensionality of the questions was determined by factor analysis; the fac— tor loading of each question on a common factor indicates how strongly each question is like the dimension which under— lies the questions in its group. Questions with high factor loadings of the same sign on a common factor were selected to index each variable. Operationalization of Attitudes. The selected attitudinal ______________ Size is measured in terms of volume of business done by each entire business firm, rather than volume of a partic— U1ar unit at one location. 124 dimensions involved in this analysis were operationalized and measured with Q methodology, a group of psychometric procedures which involve correlating the responses of dif— ferent individuals to a set of statements which have been sorted into several response categories. The statements included in the Q—sort are the result of a selection process which started by specifying a number of attitudinal dimen— sions such as production orientation versus marketing ori— entation; group; ability to perceive the channel as a reference and so on, and then constructing statements about these dimensions. A large number of statements were gener— ated about each dimension and many were eliminated after being screened for clarity and lack of ambiguity. This Q sort was structured, in that it was balanced to include a few statements about each variable and it included both pos- itively and negatively phrased statements. Each respondent sorted these statements, according to the extent to which he agreed or disagreed with each one, into a specific number of rank ordered pileso This forced the responses into a quasi—normal distribution in order to standardize the data and to insure transitivity as required by the assumptions of the factor analysis procedure used later. Pilot Study. Prior to embarking upon the full field StudY, a pilot study was undertaken to test the research instrument and the interviewing procedures“ As a result, |_’—' 125 it was determined that the questions included in the instru— ments were understandable and relevant to the operations of each of the types of respondents. Each of these pilot study interviews was completed within the 45 minute time limit set as the target. Selection of Respondents. 176 persons were interviewed-— 138 interviews were conducted in the North and 38 in the South. A quota sample of persons was employed to represent persons in independent, contractually integrated and owner— integrated channels, in proportion to the volume of business handled by each of these types of channels in the two geo— graphic regions under study. Because of the limited number of feed suppliers, bird suppliers, and egg processors and distributors in Michigan, the respondents at these channel levels constitute almost a complete census of the population. Entire production-marketing channels were traced by asking each egg producer, selected from a list developed by Agricultural Extension personnel, to name his feed supplier, bird supplier and processor. Each processor was asked to name the principal retailers to whom he sold his eggs and the largest of these retailers was selected to be interviewed. Field Procedure. The channel is the main unit of analysis in this study and was defined as a group of business firms which supply inputs to, or process, distribute, and retail eggs which come from a producer. The producer was the determinant of a channel; once a producer was selected 126 into the study, the people with whom he dealt were automat— ically included. The respondents were located in two geographic re— gions: the North, including Michigan, Indiana, Ohio and New York; and the South, including Georgia, Mississippi, North Carolina, and Arkansas. Northern respondents were interviewed by the author while the remaining interviews were conducted by Agricultural Extension personnel employed by state universities in the four southern states. Analysis of Data. The procedures employed to an- alyze the data relevant to each hypothesis are presented in Table 5.1. The data analysis procedures included: simple correlations, t tests of the differences between two means, stepwise multiple regression, and factor analysis of 'types' (P analysis). The .05 level of statistical significance was used to reject null hypotheses which were tested with the first three analytical procedures. Both persons and channels were used for statistical analysis. The reasons for the use of each population are discussed below, by hypothesis number. Hypothesis 1. Data from individuals as well as from channels were used in order to help to isolate the effects Of the interaction between the highly integrated southern scores and the low and medium integrated northern scores on the values of the correlation coefficients. 127 Table 5.i STATISTICAL PROCEDURES USED lN THE ANALYSIS OF HYPOTHESES General Content of Statistical Unit of Analysis Hypothesis General Procedure Each Entire Numbers Hypothesis Employed Person Channel 1 Integration Simple X X as related correlation to dependent variables 2 Geographic t test of X location as difference related to between dependent two means variables 3 Integration Simple X as related correlation to Q responses 4 Cohesiveness Multiple x prediction regression 5 Type analysis Factor X based on analysis Q—sort 6 Type analysis Factor x based on analysis dependent variables _ 'l 1 28 '\ Hypothesis 2. Mean channel data were used, in order to allow a comparison of entire competing channel systems across differing locations. Hypotheses 3 and 5. These hypotheses dealt with the attitudes of individual persons. To combine these data across all persons in each channel would have caused a re- gression of existing extreme individual differences toward some, less meaningful, average value. Thus individual data were analyzed. Hypothesis 4. The goal of the analysis concerned with hypothesis 4 was to determine the extent to which the intra-channel cohesiveness of a prospective channel partici— pant could be predicted from knowledge of certain aspects of his behavior. Since the cohesiveness of individuals, rather than that of whole channels is being predicted, data from individuals were analyzed. Hypothesis 6. Mean channel data were analyzed be- cause the goal of this analysis was to determine the extent to which persons in similarly integrated channel systems behaved alike. SUMMARY OF FINDINGS Chapter I posed six questions to be answered by this StUdy. This section will indicate how the findings answer each of these questions. 1. Is there a relationship between the amount of integration in a channel system, and the: 7 129 (a) amount of cooperation and conflict displayed by its members? (b) speed with which its members adopt new ideas and practices? (c) size of the business units in the channel? (d) age of its members? (e) education of its members? la. Both conflict given and conflict received were significantly reduced as vertical integration increased. Cooperation given increased significantly as vertical inte— gration increased. And, although not statistically signif— icant, there was a tendency toward higher cooperation received in the more highly integrated channels. Thus, it appears that more highly integrated channels operate more smoothly than their less integrated rivals, that is, they contain people who get along better with one another. lb. A significant relation existed between integra- tion and innovativeness. However, contrary to the expecta- tions of the researcher, highly integrated channels tended to be significantly less innovative than less integrated channels. As explained in Chapter IV, this finding appears to be an artifact, caused by the fact that normal methods Of measuring innovativeness are time related, and vertical integration in the South is relatively new. Thus, before a more precise statement of the relation between these vari— ables can be made, new methods of measuring innovativeness are required. lc. As integration increased, channels were composed of only slightly larger business units. As explained later EI::T___________________________________i 130 in this chapter in the 'Evaluation of Competing Channel Sys— tems,’ the relationship between integration and operational size varies widely among channel levels. ld. Age was not related to integration in a clear— cut manner, perhaps because of the very narrow band of ages of the respondents in the sample. When data on age from channels were correlated with integration, no relation was found. However, a negative correlation between age and in— tegration emerged, as predicted, when data from northern individuals were tested separately. le. A positive significant correlation between edu— cation and vertical integration resulted from the tests of data from channels as well as from tests of data from northern individuals. 2. Do the attitudes and behavior of channel members seem to vary depending on geographic region? As shown by t tests of the differences between northern and southern channels, it was found that northern channels were characterized by significantly higher amounts of conflict received, cooperation given and received, sig— nificantly higher innovativeness scores, and significantly . 2 lower education scores. ‘~———_——_— 2Conflict and cooperation need not be opposites. AS Operationalized in this study, cooperation describes 'help‘ or 'assistance given,‘ whereas conflict occurs when 'dissatisfaction’ arises because the expectations of one person have not been fulfilled by the actions of a second 98rson. 131 3. Is there a relationship between the amount of vertical integration in a channel system and the attitudes held by the members of that system? A positive and significant relationship was found between integration and the responses to four statements. These responses indicated that highly integrated respondents tended to believe that the persons in their channels were dependable, trustworthy, and competent. These persons also agreed with the concept of contractual integration versus independent operation. 4. Is it possible to predict the cohesiveness of an individual with the others in his system before he joins that system? The analysis revealed that the conflict given and received and the cooperation given score of an individual could be partially predicted on the basis of that person's scores on innovativeness, education, age, and operational size. These four predictors explained 7 percent of the vari— ance in the criterion variables. 5. Do the members of similar channels have common attitudes? Yes. The analysis revealed that the most highly integrated types of people were characterized in terms of the following attitudinal responses: High intra-channel cooperation; acceptance of intra-channel control; high rat- ing of intra—channel dependability and trust; a market ori— entation; a modern orientation expressed in terms of high empathy, cosmopoliteness and agreement with the value of OCCUpational specialization; and high innovativeness. 132 The least integrated types, on the other hand, were described in terms of the following opposite set of attitud— inal responses; failed to view the channel as a reference group; value independence; localite; dislike centralized channel coordination, and disagree with the concept of indi— vidual sacrifice for the good of the system. 6. Do channels which are alike in terms of integration tend to be alike in terms of other variables? No. While a few channels of medium and high inte- gration were described in terms of: 1. high innovativeness 2. low conflict given and received 3. high cooperation given and received 4. young ages and while some non—integrated and low-integrated channels were described in opposite terms, there was no consistent pattern of behavior that applied to the majority of highly integrated channels or to most non-integrated ones. Thus, channels which were similar in integration did not appear to share similar patterns of behavior, even though some sig- nificant correlations between integration and these variables were found in the analysis of Hypothesis 1. The first objective of this study—-to study the re— lationships between vertical integration and selected atti— tudinal and behavioral variables in competing channel sys— tems——was achieved relatively successfully. Several hypoth— eses drawn from suggestions in the literature were supported by the statistical findings. Some hypotheses were not borne 133 out—-perhaps because of the complexity of the behavior be- ing analyzed. The second objective of the study—-to develop opera— tional measures for each of the channel system variables under study——was achieved with an even greater degree of success. These variables were defined, operationalized, and measured to provide the level of data necessary for the analytical methods employed. The fact that this analysis did not bear out all hypotheses points up the need for more sophisticated theory and analysis. Based on the quantified data gathered to test the six general hypotheses, and on supportive information gathered during the three months of interviewing, the fol— lowing alternate formulation seems appropriate to summarize what has been learned. EVALUATION OF COMPETING CHANNEL SYSTEMS The purpose of this section is to evaluate several rival channel systems employing both the quantitative find— ings of the study and the researcher's subjective appraisal of the persons and channels being analyzed. This evaluation will show that large differences exist among competing chan— nel systems—-differences which appear to result more from behavioral and attitudinal factors than from physical char— acteristics which had been previously thought to affect measures of system effectiveness. III-I:::: 134 Physical Characteristics of Egg Channel Systgmg The egg channels included in this study differed in terms of both the operational size of system members and the system structure. Each of these characteristics is dis— cussed below. Operational Size of System Members. As explained earlier in this chapter in the section titled "Operationalization of Variables," the operational size of each system member was measured in terms of units of some commodity handled by that firm during the last fiscal or calendar year of the firm's operation. The measure of size for each channel level was: Channel Level Measure of Operational Size Feed Suppliers Tons of feed milled for laying hens per year Bird Suppliers Started pullets sold per year Producers Hens housed per cycle Processors 3O dozen cases of eggs handled per week Retailers 3O dozen cases of eggs sold per month System Structure. The structure of the egg channels included in this study may be described in terms of (a) the degree and means of vertical integration; and (b) the number Of firms at each channel level. Other Characteristics of Systems As noted in Chapter II, several writers have asserted that marketing channels may be characterized as systems which differ in terms of relative openness. The openness of a 135 system is a function of that system's accessibility and re— sponsiveness to the external environment. The widely differing levels of competitive effective- ness of the channels included in this study seem to be di— rectly related to systemic openness. It appeared that a small number of relatively open systems consistently out— performed the remaining large group of less open channels. The apparent relationship between a system's openness and its effectiveness will be discussed below in terms of the following intra-system attributes: ggntral Coordination. Frequently referred to as 'integration' in the systems literature, central co— ordination exists when a single decider such as a channel captain exerts primary control over a system. Feedback. Feedback involves the transmission of information about the system‘s effectiveness from the outside environment to the source of output within a system, in order to reduce existing error or deviation in output from some criterion or reference which the system seeks to maintain. Cohesiveness. As used in the systems literature, cohesiveness is a function of social or physical prox- imity, and describes the tendency of the components of a system to maintain sufficient physical contact to en— able them to combat disruptive forces. In the present evaluation, the meaning of the term 'cohesiveness' will be broadened to describe the level of conflict and co— operation which occurs within a system, as operation— alized by the cooperation and conflict scales in each research instrument. Attitudes. Information on the attitudes of the Persons included in the channel systems under study was gathered through: (a) the responses to the Q- sorted statements in the research instrument (the re— SpOnses which most strongly characterize each particu— lar type of system were yielded by the factor analysis Of individual data) and (b) the explanatory comments of the respondents as they answered the size, control, conflict, cooperation, and innovativeness questions in EI:T_________________________________7 136 the research instruments. These candidly volunteered supplementary responses were extremely valuable because of the background information they yielded about the respondent's perception of a given situation. Conceptually, it is possible to locate any channel system on a continuum which runs from relatively open to relatively closed. The present discussion will, however, be confined to 14 channels whose summed ratings in Table 5.2 resulted in three groups of systems which represent the 'relatively open,‘ 'moderately closed,’ and 'relatively closed' positions on the following continuum. Relatively Moderately Relatively Open Closed Closed Systems Systems Systems To illustrate the seeming relationship between sys— tem openness and effectiveness, the characteristics of sev- eral selected channels will be discussed below. These par— ticular channels are included because they differ widely in terms of central coordination, feedback, cohesiveness, and attitudes, and thus occupy divergent points on the open- ness continuum. As indicated in Table 5.2, each channel was subjec— tively rated on each openness characteristic. Since the ion: separate ratings for each channel are monotonic—~all ratings run the same way, and because it is not unreasonable to weight each rated openness characteristic equally, the ratings were summed to provide an ordinal level total rating for each channel. This rating has a range of 4 to 12, and a midpoint of 8. After summing the ratings for each channel, 137 .pxwp map CH comm: .munmocommmu Hm3pH>HUCH Ho muapcwoa wmwcmMMMOMWm . . . m pmmm wmmzb Mo woe Hp UHo>m Op vows. #MHkuUmum 0 Ohm meQEDM»uwflu #DQ mumpHHHumm on cum .mEmumNm mcflpmmfiou may mo mcmwoccmcu umHHEHm #zmflu mzb CH omEESm mum HMQCMQU nomm How mmambmwuo HHwnw>o G usom may mo comm so .chuH no .HmupsmcuN .doomumsmw one I Umbmu o mmeMMMWMm Mo COHmmDUMHU .mUH w ou QESHOU pad .# Humuumumgu mmwc r wH chcmcu comm ammo i w H H w H H M H llllllllllll “V H H H H Wm m N H H 5H H H mo OH s N H N N "meumhm cmmOHU mHm>flhmHmm b H N N N mH h N N H N MH m N N N N mN . N N N N m m N N m N .8 "mEmumMm pmmOHU mepmumpoz HH m m N m cm NH m m m m NN NH m m m m eH NH m m m m mo "mambmmm ammo >H0>HbmHmm lilllllllllllllllNl mmcflpmu mmpspflbu< mmmcw>flmmaou xomnoomh GOHMMGHUHOOU ..HwnEDZ Hmscmcu 9 may Mo Edm Hmupcmu pmuMUHch mfimummm Hmccmno mo mmsouw will. mmmccmno mo mUHbmflumpumuan mmmzzmmo EMBmNm ho Type of Channglr§ystem Relatively Moderately Relatively ariable Openr Closed Closed ooperation“ High Medium Medium (7.50) (6.59) (6.32) onflict“* Low Medium Medium (1.40) (1.98) (2.09) *Data in cells are means computed from cooperation and conflict responses of persons in the 14 channels. as operationalized by the cooperation ‘*Cooperation, scale, runs from 2.0 = lowest cooperation, to 8.0 = highest cooperation. “‘Conflict, as operationalized on the conflict scale, runs from 1.0 = lowest conflict, to 5.0 = highest conflict. (b) Innovative Disagree: "It is unwise to begin using a new product or practice until it has been proven ef~ fective through widespread use." ”A man’s success depends on his accept— Agree: ance of new ways of doing things." (c) Market Oriented Disagree: "It would be a good thing if the egg in— dustry would concentrate on producing more eggs per pound of feed." "Money spent on egg promotion could be better spent on research to stamp out diseases among laying hens." Disagree: (d) Views the Channel as a Reference Group Disagree: "It is best to forget what other people in this business might think of me when I make my own decisions." (e) Trusting Agree: "I can trust most of the men that I deal with." 142 (f) Empathic Agree: "I usually try to see the other person's point of View even though he doesn't always try to see mine." (9) Cosmopolite Agree: "I try to be aware of what other people in this business are doing in different communities." (h) Modern Oriented Disagree: "People in this country have become too specialized." V (i Willing to Work for the Group Agree: "Often the best solution to a problem will require that some one individual must sacrifice for the good of the group as a whole." This attitudinal description was reinforced by com— ments made by respondents as they were interviewed. Many examples of these comments could be cited; one which seems especially relevant because of its explicit recognition of the dependence of the system on its external environment is as follows: The egg business has been in the hands of the farmer and the egg peddler for too long. Their primary concern was to sell a load of eggs to a store. Our primary concern is to satisfy the customer. The farmer and the egg peddler don‘t understand today's customer. Our job is to change eggs from a 'com— modity' to a brand that has 'take-me—home' appeal. 5. System Structure. The systems are composed of both contractually integrated and owner integrated channels Which vary widely in structure. For instance, one contract Channel contains a single feed mill, several producers, one bird supplier, one processor, and one retail supermarket chain. Another contract channel is composed of many feed EI:f___________________________________i 143 mills, many bird suppliers, many producers, a few process— ing plants, and a few retail chains. The owner—integrated channels are most often built around one enterprise which mills its own feed, and produces, processes, and distributes its eggs. Its birds are supplied by several hatcheries and its eggs flow through a variety of medium—sized supermarkets. The structure of these systems therefore does not appear to be a key factor in contributing to their relative openness. 6. Operational Size. As shown in Table 5.4, the mean operational size of the feed suppliers, bird suppliers, processing plants, and retail outlets in relatively open systems is smaller than the corresponding facilities in mod— erately closed or relatively closed systems. The egg pro— duction facilities in these relatively open systems are, on the average, equal in size to those in relatively closed systems, and only slightly larger than those in moderately closed systems. It thus appears that the largest non—egg producing facilities tend to be less responsive to the market and to industry change than their smaller competitors. Some of the probable efficiencies which derive from economies of Scale in these large firms may be partially offset by the lack of openness which characterizes the systems in which they participate. Table 5.4 MEAN SIZE OF BUSINESS UNITS IN COMPETING TYPES OF CHANNEL SYSTEMS Exhibit A Channel Level Processing Retail Bird Production Feed Size of o 0 Business Unit Large Medium 144 Small Relatively Moderately Relatively Relatively Moderately Relatively Relatively Moderately Relatively Relatively Moderately Relatively Relatively Moderately Relatively closed closed open closed closed open closed closed open closed closed open closed closed Open Processing Retail Feed Bird Production . a Channel Level __._J 145 Acucoe\mmmmuv . HHmumm + ooo.on mmm.muooo.m mam eno H3m03\mmmmuv + ooo.o mmm.mlooo.m mmm.~uo scammmuoum AmH0>U\mcwmv + ooo.oN mmm.mauooo.oa mmm.muo coauuseoum Humm>\mumHHomv + ooo.ooo.a mmm.mmmlooo.00m mam.mmeuo maaasm seam Aumm%\coav + mam.wa mmm.sanooo.m mmm.mno seaasm emmm magma ,Ilmmmmmz immmemlll. Hmwmmll mNHm Hmccmcu mwmdq m0 .ZDHQMZ .QH4Zm m4 Hm>ma Hmzz mWMZHmDm m panaaxm AcchHucouv w.m wHQMB 146 000 H 00m 004 000.mm 000.HH om 000.0H 0N0.m eaom 000m mo mmmmU GWNOU OM Hamumm 00m 000. . sum: um m 000.m mme 000.0H 00H.a 000.H 00m.m 000 a emanamr momm mo mmmmu cmnoc om mcewmmuoum If ll‘l'l‘I-IIIIIIIII‘IIIII‘II‘IIII- oomNN IIIJIIIIIJ s mmaor mama 000 we 000.0N 000.0H 000.Nm 000.ma 000.0 000.00 000.0N mau U\eaoauuseoum ill!!!" III\ 000 0mm 0 . N ham» umd 30m 00 00m H 000.msm 000.000 000.00s 000N0e0 000.0Nm 000.0ms 000.msm mundane embumum ouam m 000 N 000.m~ . . nmm>\meme 000 as . . . . 0 00a m 000 am 00m s own 000 on 000 acasma mom emaaas cmmm mo mCOb pmmm .0!" lllll‘l‘l'lll CHE filldez com: .CHS .xmz new: .caz .xmz cmmz pHcD bamEmMMmMMM . ON. cwmoHu NHm>Hbmem cwmoHU mebmemooz cm 0 >H0>HbmHmm Hm>mq Hmccmcu Embwmm Hmccmcu M0 maze LIIL zmsmwm qmzzeru no mass tomq qmzzeru foes mm omqnzer mzsqo> ZDSHZHZ oz< .zsszez .zemz U HUMSCHuCOUV «V. panarxm m OHQMB E::I______________________________________i 147 EXPLANATION OF TABLE 5.4 Exhibit A of Table 5.4 relates the mean size of feed and bird suppliers, producers, processors, and retailers, to the types of channel system in which they participate. Thus, for example, Exhibit A shows that feed suppliers in relatively open systems are slightly smaller, on the average, than the feed suppliers in moderately closed systems, and approximately one—fourth the size of the feed supplier in the relatively closed system. Exhibit B indicates the business volume categories employed to classify the units in each channel level as small, medium, or large. For instance, those feed suppliers which milled between 0 and 8,999 tons of feed for laying hens dur— ing their last fiscal or calendar year are classed as 'small'; those which milled between 9,000 and 17,000 tons are 'medium'; and those which milled 18,000 tons or more are 'large.‘ Exhibit C indicates the mean, maximum, and minimum volume handled by each channel level in each type of channel system. For instance, in relatively open systems, the larg— est feed supplier milled 30,000 tons per year, the smallest milled 160 tons, and the average supplier milled 6,600 tons. Moderately Closed Systems. This group of channels ap— pears to be relatively less responsive to the market, and to the actions of competitors than the systems previously discussed. Although these channels are structurally similar to several of those in the previous group, the business units in these moderately closed systems are larger, on the aver— age, than those found in relatively open systems. The atti- tudes of the members of the moderately closed systems are radically different from those discussed above. Each of the attributes of the moderately closed systems is discussed below. l. Central Coordination: Little or no centralized Channel direction or guidance was evidenced among channels 7 148 in the moderately closed systems. Feed companies, in a few cases, influenced some of the flock management decisions of producers—~this control appeared to be exercised out of a concern for the egg production from the feed mill—owned lay- ing hens, rather than from a desire to improve the long run competitive effectiveness of the channel as a unit. Sub—optimal channel effectiveness appeared to be partially caused by the contractual arrangements in these systems. For instance, some contracts reportedly were ten- dered by one feed mill on the condition that the producer purchase his hen house and equipment from that feed mill. 1 “ Several producers reported that once they had entered the business, the feed mill had attempted to discontinue the contract, or lower the compensation to the producer. Sev- eral other feed mills had been 'forced' into contracts in order to help them collect a portion of their accounts re- ceivable which had been run up by former non—contract feed accounts during times of low egg prices. The goal of the feed mills in these situations was to increase sales of hen houses, equipment, or feed——not to strengthen the system as a whole. Whereas in the relatively open systems a central coordinator had aggressively and selectively sought new re— tail accounts, had worked to produce a compensation scheme Which would share profits and losses on a system—wide basis, and had provided a planned program for efficient egg 7’ 149 production and marketing--these matters were virtually ig- nored in moderately closed systems. 2. Feedback. The relatively infrequent communica— tion within moderately closed systems flowed largely between producer and feed mill. Commonly, little information moved directly back to the producer or feed mill from the retail— ers--in most cases the retailer did not know who produced his eggs, and the producer did not know who retailed the eggs from his hens. Such feedback as did occur typically was confined to occasional complaints from the retailer which were transmitted indirectly via the delivery man of the proc- essor to the producer. 3. Cohesiveness. The members of channels in mod- erately closed systems displayed a medium degree of cohesive- ness. As shown in Table 5.3, these systems were character— ized by a lower degree of cooperation and a higher amount of conflict than was true in relatively open systems. 4. Attitudes. The attitudes of the members of mod— erately closed systems are quite different from those encoun- tered in the relatively open systems discussed above. As yielded by the Q—sorted responses, these attitudes are: (a) High Conflict Agree: "A big problem with the egg business is people——they're too hard to get along with." (b) Low Cooperation Disagree: "When I have a problem, I can most often get good advice from one of the people I usually deal with." Agree: "It's tough to get much cooperation from anyone in this business these days." 150 (c) Disagree with Central Coordination Agree: "Today, egg men are too closely controlled by the people they do business with." (d) Not Innovative Agree: "It is unwise to begin using a new prod— uct or practice until it has been proven effective through widespread use." Disagree: "A man‘s success often depends on his acceptance of new ways of doing things." (e) Low Ratings of Intra—Channel Dependability, Trust and Competence Disagree: "I know that most of the people I do business with are dependable." Disagree: "I can trust most of the men that I deal with." Agree: "The majority of the people that I deal with don't know as much about the egg business as they ought to." V (f Tradition Oriented Agree: "People in this country have become too specialized." (9) Low Empathy Disagree: "I usually try to see the other person's point of View even though he doesn't always try to see mine." 5. System Structure. These systems are composed of contractually integrated channels which are somewhat alike in basic structure. Typically, several producers are linked Contractually to a single feed mill. The eggs flow to one or more processors, who send them to a wide variety of re— tail accounts. The only link between channel levels occurred between producer and feed level, and exists for approximately one year. Thus, whereas in relatively open systems a rela- tively stable structure exists because of the permanent and semi—permanent links between channel levels, in the moder— ately closed channels the temporary relationships produce relatively unstable channel structures. 151 6. Operational Size. Exhibit A of Table 5.4 shows that in moderately closed systems, egg production units are larger, on the average, than they are in the previously dis— cussed open systems. The eggs from several moderately closed systems move through a supermarket chain which purchases more eggs than any other single retail chain included in the study. Except for this difference in the mean retail volume, the size of the business units in these systems is not an important factor in distinguishing moderately closed systems from relatively open or closed ones. Relatively Closed Systems. The competitive effective— ness of this group of channels appears to have been severely limited by the reduced coordination, feedback, and cohesive- ness found in the system, and by the independent attitudes Of the system members. Selected attributes of several rela— tively closed systems are discussed below. 1. Central Coordination. Virtually no centralized control was evident in these systems. Producers managed their flocks independently, and as a result, product qual— ity and system output fluctuated widely. A major weakness of such systems stemmed from the fact that independent proc— essing and feed milling operations considered themselves to be entirely separate operations, and not part of any larger channel group. Such processing operations seemed to be concerned with the eggs only until they were cleaned and cartoned. Instead of developing a long range marketing Ii— 152 program involving retail and consumer promotion, advertis- ing, development of a brand image, and the solicitation of new accounts, these processors forfeited marketing responsi— bility for the eggs by dumping them at reduced prices on several independent jobbers. 2. Feedback. Feedback in these jobber—dominated, independent systems was poor, as was the case before World War II, when this type of system was the prevalent means of egg distribution. Few people in these systems knew the others in the system, and the only means of contact between the retail and production levels was the jobber and processor. Only infrequently-~when prices were too high at retail or too low at producer or processor level, or when egg quality deteriorated markedly——did a felt need for intra—system com- munication appear. 1 3. Cohesiveness. A medium amount of both coopera- tion and conflict was apparent within these systems. Per- haps because participants preferred to be independents, they did not expect much cooperation from suppliers or customers. The lack of contact among system members probably helped to reduce the degree of reported conflict. Perhaps more conflict would have occurred had the persons within the SYS— tems attempted to work together as a group to achieve a com— mon purpose. 4. Attitudes. The attitudes of the members of these systems reflect a high degree of independent—minded— ness, a concern for local versus national matters, and a 7 153 lack of interest in the welfare of others in the system. As described by the Q—sort responses, these attitudes are: (a) Failure to View the System as a Reference Group Agree: "It is best to forget what other people in this business might think of me when I make my own decisions." (b) Independent—Mindedness Agree: "It is better to be your own boss than to operate under a contract or agreement which ties you to someone." Disagree: "We ought to work toward a system which would allow all the people who produce and market eggs to make a decent living, regardless of whether prices are high or low." (c) Localite Orientation Agree: "I concern myself with the people and activities of my own community rather than those outside it." These specific attitudes were supplemented by sev— eral more general comments of persons as they were inter- viewed. Such comments tended to stress the feeling that a person at one channel level was competing with the others in his channel and that the other system participants were unresponsive to his needs and were, in fact, working to pre— vent him from attaining his own goals. For instance, feed milling operations often appeared to be chiefly concerned with increasing the volume of feed sales and with keeping feed accounts paid up. Many producers felt that the feed mills really did not care about them. One group of producers rePorted that on several occasions they had requested and net received feed supplements and medicants mixed with their feed to combat outbreaks of disease among laying hens. 154 Several producers were also critical of the markups taken by jobbers and retailers in their systems. These markups were alleged to be excessive and were perceived by the pro— ducers as an important reason for the reduced demand for their eggs. Retailers, on the other hand, tended to crit- icize the processors, and jobbers for failing to provide cooperative advertising money or other promotional assistance. This bifurcation of interests was not apparent in relatively open systems, and was rarely reported in moder— ately closed systems. The independent attitudes of these system members, together with the limited cohesiveness, feed- back, and coordination which characterize relatively closed systems combine to severely limit the effectiveness of these systems in competing against its more open rivals. 5. System Structure. These relatively non—inte- grated systems are composed of a large number of independent egg producers who have, by tradition, purchased feed from one of several local feed mills. Eggs are sold to one of several independent processing plants which sell to several distributors and/or to a wide variety of retail outlets. 6. Operational Size. While the production and proc- essing facilities in the three types of systems are similar in average size, the feed and bird supply facilities are much larger, and the retail facilities are much smaller in these relatively closed systems than the corresponding facil— ities in the other types of systems. However, it again ap— pears that the size of the business units in a system is 155 not related to the relative openness of the system. CONCLUSIONS AND REFLECTIONS Whereas relatively few differences in size and struc- ture appear to exist among competing channel systems, these channels differed widely in attitudes and behavior. The apparent meaning of this research for egg channels as well as for other types of channel systems is discussed below. Mganing of This Research for Egg Channels As a result of this research it appears difficult to continue to cite lower costs and economies of scale as the principal reasons for the movement toward increasingly integrated egg systems. Surprisingly, some of the largest processing plants and feed mills were found in the less in— tegrated channels, while few differences existed across sys— tems in the size of the average bird supplier or producer. Only at the retail level were the smallest units found in the less integrated systems. Instead, it seems more likely that non-integrated and semi—integrated channels are disappearing because of the inability or lack of desire on the part of system par- ticipants to: adapt to a rapidly changing market situation, maintain and foster an attitude of intra—system feedback and communication, and to operate as a team with a minimum of divisiveness and a maximum of intra—channel assistance. The strongest differences in attitudes and behavior 7 156 occurred when the most highly integrated channels were com— pared with the least integrated ones. The most highly inte— grated systems were open, cohesive, well coordinated, and highly communicative. Members of these systems displayed a high degree of trust, dependability, competence, empathy, cosmopoliteness, and innovativeness, as well as a strong market orientation. The fact that the least integrated sys— tems were described in the opposite terms seems to place severe limits on the ability of such systems to continue to operate in a dynamic environment. Less clear—cut differences in attitudes and behavior emerged among the systems in the middle ranges of integra- tion. Some non—contractual systems of moderate integration appeared to operate more openly and smoothly than some of the more highly integrated contractual channels. The most effective systems in the middle range of integration appeared to be those which contained someone willing to exercise a directive force over the channel. Even when such a channel contained persons who did not cooperate well, or whose atti— tudes were tradition oriented, it appeared that a strong channel captain, if possessed with a planning orientation and a market orientation, could achieve at least a moderate degree of success in the market. Meaning of this Research for Channel Systems 92E£§ting in Othgr Industrial Settings There appears to be little difference between egg Channels and the channels used to produce and market many L’—' 157 other consumer and industrial goods. Egg channels were selected for research in this study because they contain merchant wholesalers, manufacturing operations, consumer goods retailers, and processors which are standard U.S. Cen— sus of Business categories. Therefore, it appears that much of what was learned about the operation of egg channels may apply to other types of channel systems. As a result of this research, it appears that sev— eral factors contribute to the competitive effectiveness of channel systems. Some of these factors are: (a) the lower costs and economies of scale inherent in some large facil— ities; (b) the relative openness of some systems; (c) the degree of product—market commitment, i.e., the extent to which all channel members are strategically committed to their system and to their target market(s); and (d) the degree to which the system is vertically integrated. Moreover, there appears to be a trade off between system size and system Openness. The specific nature and exact circumstances under which this trade off operates are not yet clearly defined. Potential economies of scale seem to exist in many different structural types of channel sys— tems; the degree to which these potential economies are actu- ally achieved appears to be influenced by the relative open- ness of these systems. CHAPTER VI MANAGERIAL IMPLICATIONS AND OPPORTUNITIES FOR FUTURE RESEARCH The purposes of this chapter are to suggest how the research approach of this study may be used by channel man— agers, and to suggest several directions for future research. Managerial Implications of this Research Approach The present research should be useful to channel captains who are faced with the following managerial tasks: 1. Recruitment and Selection of Future Channel Mem— bers. Captains of future or on—going channels probably are aware that substantial differences exist among the attitudes and patterns of interaction of system members. Since these differences appear to affect the long run competitive effec— tiveness of a system, it appears that a manager who wishes to improve the performance of his system beyond that given by low costs and economies of scale must selectively recruit system members. Once this channel captain has specified Or described the types of people he desires, it will be pos- sible to administer research instruments like those used in the present study to prospective system members. The atti- tudes and behavior of each candidate may then be compared With the desired types in order to decide which persons to bring into the system. 158 IlIII:____________________________———I 159 Many standardized personality inventories are now used for employee selection by personnel departments of cor— porations. Relatively few corporations, however, build en- tire distribution networks on this basis. 2. Monitoring the Attitudes of Persons in Existing Systems. Poor upward and downward communication is commonly cited as a cause of inefficiency in organizational hier— archies. This communication breakdown also occurs between the channel levels in production—marketing systems. Intra- system effectiveness may be drastically increased when regu— lar audits of system member attitudes are conducted by the Channel captain to determine: (a) The content of attitudes——what sorts of problems are perceived by members of different channel levels, and what sorts of solutions do they suggest? Do most persons mention the same problems or does each channel level seem to have its own problems? To what extent are the problems of one channel level caused by the actions (or inactions) 0f another channel level? (b) The degree of divergence or convergence of atti— tudes held by people within a given channel level, and be— tween channel levels. Perhaps more important than what People are thinking is the extent to which their attitudes differ and/or are incompatible. Divergent attitudes in the areas of dealer training, product pricing, advertising, prod- uCt development, and so on may be discovered with the aid of interviews using psychometric devices such as Q-methodology, Li— 160 Likert scales, and rating, ranking, or sorting procedures. During such interviews, respondents might be first asked to describe the ideal pricing, product, or promotion situa— tion, and then to describe present conditions in these areas. The difference in scale values between 'ideal' and 'actual' would indicate both the direction and magnitude of the re- quired changes. Similarly, information on divergent attitudes about present versus ideal system goals may be gained by comparing lists of goals which have been rank ordered by persons at different channel levels. (c) The flow of vertical communication. Questions about the frequency, content, and direction of communication could be asked of people at each level, and these responses compared to note those nodes within the system where great differences existed between communication sent and communi— cation received. These responses could also be compared with attitudinal responses about what the ideal communica— tion situation would be like, at each channel level. This type of analysis is relatively inexpensive and might be used as a first step in channel-wide troubleshooting efforts. Whenever actual versus ideal evaluations are widely differ— ent, a more thorough (and more costly) investigation could be launched. 3. Recognition of the Complexity of the System. The trend toward multi—product conglomerate corporations is accompanied by a trend toward vastly more complex EII:__________________________________i 161 distribution systems. Management may be unaware of which markets are presently being served, and how the products flow to these markets. An audit of present distribution systems may result in the elimination of small and unprofit- able accounts, as well as the selection of new retail out- lets which are better able to serve each market segment. When management is forced to trace the channels through which its products presently move, it will gain insight in the same way that a problem solver is better able to solve his problem when he must systematically spell out each step in the formulation of a computer program. He is forced to state his assumptions about existing relationships . and to consider a wide variety of possible solutions to his problem. Qppgrtunities for Future Research This study is a beginning step in the area of chan— nel system research. Although much was learned about the actions and perceptions of people in different types of chan— nel systems, a great many areas are as yet unexplored. Some Of these are listed below. 1. The relative importance of system structure ver- sus the attributes of system members ought to be studied more intensively. Such research would investigate questions such as: Which types of channel structures appear to oper- ate most successfully under which conditions? Which person— ality or attitudinal characteristics seem to improve or hinder 162 the effectiveness of competing systems? 2. Does cohesiveness cause integration, or does integration cause improved cooperation? Sturdivant assumes that high conflict causes integration. But does integration cause low conflict? This admittedly is a complex question, but it might be answered with before and after studies or with the use of experimental research designs. 3. How is cohesiveness related to intra—channel costs and efficiencies? When can a great degree of cohesiveness overcome the competitive disadvantage of high cost? 4. Must cohesiveness be uniformly distributed up and down a channel system? Or are there crucial channel levels for which high cohesiveness is a must, and other chan— nel levels in which it is unimportant? 5. How are 'manifest' measures on a behavioral vari- able related to attitudes toward that variable? That is, do those persons who agree that regular feedback is desir— able also provide such feedback in actual practice? 6. Which behavioral variables, in addition to those included in this study, seem to bear directly on systemic ef- fectiveness? Potential candidates for research include: use 5 and bases of power, causes of and methods of resolving con- flict, presence of intra—channel norms, and role prescriptions. ; 7. How can innovativeness and receptivity to change be Operationalized in a manner that is not constrained by the number of years in business? APPENDIX A GLOSSARY Channel of Distribution The term 'channel of distribution' has come to de— scribe a group of business firms which operate together to move a product from its point of production through distri- bution to the customer or final user. In this stud , a channel includes the input—supply firms (feed mills and hatcheries) and the output—receiving firms (processors, distributors, and retailers) along with the egg producer with which they are associated. Thus, the channel begins with input supply and ends with the retail operator. It does not include the consumer, nor such facilitating agen- cies as financial institutions, common carriers, or public warehouses. Channel Level The vertical positions of the members of a channel are referred to as 'levels'—-the feed supply level, the bird supply level, the producer level, the processor—dis- tributor level, and the retailer level are included in this study. Innovativeness Innovativeness is the degree to which an individual is relatively earlier in adopting new ideas than other members 163 I EI:f__________________________________i 164 of his social system. The social systems most relevant to this study are the five channel levels which are concerned with the production and marketing of eggs. System A system is a set of objects together with the rela- tionships between the objects and their attributes. Systems differ from one another in terms of the degree to which they are relatively open or relatively closed. The relative open— ness or closeness of a system is a function of that system's accessibility and responsiveness to the external environment. This relative openness may be indicated by many intra—system factors, a few of which are: central coordination, feedback, cohesiveness, and attitudes toward the external environment. a Product—market Commitment Product—market commitment is the willingness of all the firms in the system to commit to one over-riding channel strategy aimed at providing something to some target market. Q—sort The act of sorting attitudinal statements into groups, on the basis of a criterion such as agreement or disagreement. The Q—methodology, of which the Q-sort is a part, was devel- °Ped by psychologist William Stephenson. Vertical Conflict Vertical conflict is the disagreement or struggle which may exist between members of different levels of channel systems, EI:T__________________________________i 165 (a) Conflict received--The 'conflict-received' score is one of two conflict scores for each person. Conflict-received refers to the mean value of the conflict scores reported about an individual by the other persons in his channel who evaluated him. For example, a conflict—received score for an in- dividual producer would result by averaging the conflict evaluations of this producer which were given by his feed supplier, bird supplier, and prooessor-distributor. The mean conflict—received score for a channel is found by summing the conflict-received score for each individual in the channel and dividing by N. (b) Conflict given-—The 'conflict—given’ score refers to the mean value of the conflict scores which an individual reports in evaluating the other persons in his channel. Vertical Cooperation Vertical cooperation is collective action which may I be undertaken for common benefit, by members of different levels of channel systems. (a) Cooperation received-~The 'cooperation—received' score is one of two cooperation scores for each person and channel° Cooperation—received refers to the mean value of the cooperation scores re— ported about an individual by the other persons in his channel who evaluated him. (b v Cooperation given--The 'cooperation—given' score refers to the mean value of the cooperation scores which an individual reports in evaluating the other persons in his channel. Vertical Control Vertical control is the exercise of directing, guid— ing, or restraining power by a firm at one level in a channel over a firm at another level in the channel. Vertical con— trol is exerted when a firm at one level influences or makes Some decisions traditionally made by a firm at another channel lGVel. 166 Vertical Integration Vertical integration exists when a firm at one level in a channel controls, through ownership or contractual means, a number of production and/or marketing operations of a firm at another level of the channel. Vertical integration is a continuous variable, the value of which depends not only upon how much control is exerted by one firm over another, but also upon: the degree to which price risk is shared by several channel members; the long-run commitment of each channel member to his channel system; and the degree to which one or more production or marketing functions are assumed by an individual channel member. APPENDIX B RESEARCH INSTRUMENTS This appendix contains the research instruments used for each of the five channel levels in the study. Each in— strument is similar to the others in organization. Each instrument contains questions used to index each variable, with the exception of vertical control, which is measured only at the producer level. The Q—statements, which were part of each research instrument, appear only in the feed SUpplier instrument for the sake of brevity. O O L'" l bra HHHI 8-l3 l4—l9 20—22 I!!! 168 EGG CHANNEL MEMBER SURVEY FEED SUPPLIER RESEARCH INSTRUMENT number: questionnaire number name: 01 feed supplier 02 pullet supplier address: 03 producer O4 processor position: 05 distributor 06 retailer location: 01 Michigan 02 Indiana 03 Ohio 04 New York 05 Mississippi 06 North Carolina 07 Georgia 08 Arkansas data card number (thousands $) Gross sales of operation in 1967? (thousands) Tons of feed sold for chickens in 1967? Number of egg producers that are your customer now? 169 FEED SUPPLIER with: (Producer no.: ) CONFLICT: card b "How satisfied or unsatisfied have you been with..." the price that he paid for the feed 1 that you have recently delivered to him? 2 the terms of payment which relate to these recent feed deliveries? 3 his promptness in paying for this feed? his demands for service; in other 4 words, are you satisfied that he doesn't demand more service than he is entitled to? the consistency with which he buys , feed from you; that is, is he a l regular customer that you can count ‘ on for repeat business, or does he change suppliers frequently? 5 this man as a person to do business with? COOPERATION: card c "How would you rate this person in terms of..." his willingness to cooperate with you? his willingness to follow any sug- gestions or advice which you might give him? his willingness to make suggestions to you or to provide information to you? Feedback his willingness to accept responsi- bility for mistakes or poor results? 170 FEED SUPPLIER INNOVATIVENESS Year started in feed supply business: COL no when 23—25 bulk feed trucks for delivery 26-28 offer contracts 29-31 affiliate with a brand of feed 32—34 attend a feed mill management training course, such as the MSU short course 35-37 attend other feed mill courses of shorter duration 38—40 micro—mixing equipment for pre—mix (1:2000 ratio) (horizontal mixer) 59 Ol 08 years What was the last grade you 02 l—2 years high attended in schools? school 03 3-4 years high school 04 1-2 years college 05 3-4 years college 06 more than 4 years college I 60-61 What is your age? 62 01 Male 02 Female Q-SORT STATEMENTS 1» Very rarely do my suppliers or customers disagree with me on business matters. 2° A big problem with the egg business is people—-they're too hard to get along with. 3. When I have a problem, I can most often get good advice from one of the people I usually deal with. 4° It's tough to get much cooperation from anyone in this business these days. 5° More profitable egg businesses result when persons who help with financing or marketing share in the decision making. 6°.__~;T0day, egg men are too closely controlled by the people they do business with. 7° It is unwise to begin using a new product or practice un- til it has been proven effective through widespread use. 8° A man's success often depends on his acceptance of new ways of doing things. 171 9. It would be a good thing if the egg industry would concentrate on producing more eggs per pound of feed. 10. Money spent on egg promotion could be better spent on research to stamp out diseases among laying hens. ll. People in the egg industry ought to work harder at promoting eggs to retailers and to the public. 12. It is best to forget what other people in this bus— iness might think of me when I make my own decisions. 13. When making most decisions, I try to consider how they will affect the people I do business with. 14. I know that most of the people I do business with are dependable. 15. I can trust most of the men that I deal with. 16. The majority of the people that I deal with don't know as much about the egg business as they ought to. 17. It is better to be your own boss than to operate under a contract or agreement which ties you to someone. 18. I usually try to see the other person's point of view even though he doesn't always try to see mine. 19. I try to be aware of what other people in this bus— iness are doing in different communities. 20. I concern myself with the people and activities of my own community rather than those outside it. 21. People in this country have become too specialized. 22. To be successful in this business one should stress friendliness and tradition first, and planning and decision making second. 23. People in this business should work together with someone who can coordinate all of their production and marketing efforts. 24° It is important for me to know who handles the eggs, from production all the way to the consumer's table. 25° Everyone would be better off if they would forget their own wishes and work to accomplish goals which would help the egg industry as a whole. 26. Often the best solution to a problem will require that some one individual must sacrifice for the good Of the group as a whole. 27° ____We ought to work toward a system which would allow all the people who produce and market eggs to make a decent living, regardless of whether prices are high or low. 172 EGG CHANNEL MEMBER SURVEY BIRD SUPPLIER RESEARCH INSTRUMENT 1—3 questionnaire number name: 4 ~01 feed supplier :02 pullet supplier address: _03 producer O4 processor position: 05 distributor 06 retailer 5-6 location: 01 Michigan 02 Indiana 03 Ohio 04 New York 05 Mississippi 06 North Carolina 07 Georgia 08 Arkansas 7 data card number 8—13 _gross sales of birds in 1967? (thousands of S) l4-l9 (thousands) number of pullets hatched and sold in 1967? 20-22 number of egg producers that are your customers now? CONFLICT: card b with: (producer no: ) 1 2 3 4 5 "How satisfied or unsatisfied have you been with..." the price that he paid for the last birds that you supplied to him? the terms of payment which relate to these birds which were recently delivered to him? his promptness in paying for these birds? his demands for services; in other words, are you satisfied that he doesn't demand more service than he is entitled to? the consistency with which he buys birds from you; that is, is he a regular customer that you can count on for repeat business, or does he switch suppliers frequently? this man as a person to do business with? the care that this man has given to the birds, once they were delivered to his hen housing? (as reflected by egg size, production, and mortality rates) this man's feeling about when your respon- sibility for the birds should end and when his responsibility should begin? 173 BIRD SUPPLIER COOPERATION: card c "How would you rate this person in INNOVATIVENESS Year started in bird supply business: 23-25 26—28 29—31 32-34 35-37 38-40 41—43 44—46 47-49 59 60-61 62 terms of..." his willingness to cooperate with you? his willingness to follow any suggestions or advice which you might give him? his willingness to make suggestions to you or to provide information to you? Feedback. his willingness to accept responsibility for mistakes or poor results? started in the pullet growing business breeder flocks physically separated from hatchery use new chick boxes every time——don't use same boxes to deliver chicks in time after time all the birds in the same house come in and go out at the same time wash and disinfect pullet delivery crates between usages use franchised birds member of National Poultry Improvement Plan use several feeds rather than just one rely on or ask assistance from poultry sci- ence extension people for feed information, lighting program, or force molting infor— mation What was the last grade you completed in 01 0-8 years SChOOl? ; 02 1-2 years high school | _ 03 3-4 years " " f 04 l-2 years college N 05 3-4 years 06 more than 4 years college I What is your age? 01 male h—_ 02 female 174 EGG CHANNEL MEMBER SURVEY PRODUCER RESEARCH INSTRUMENT O O L'“ -3 questionnaire number 01 feed supplier pullet supplier O3 producer O4 processor 05 distributor O6 retailer HHSI I 5-6 location: Ol Michigan 02 Indiana 03 Ohio 04 New York 05 Mississippi 06 North Carolina 07 Georgia 08 Arkansas 7 data card number 14-19 Could you describe your operation to me? For instance...(in thousands) How many hens do you have in production now? INTEGRATION INDEX INFORMATION l 01 yes Do you have an agreement or a contract 02 no with some person or organization which 03 dk covers the financing, marketing, or some other aspects of your operation? / IF YES, PROCEED TO #2, OTHERWISE, SKIP TO #21 / 2 With whom do you have this agreement? 3 What type of agreement is this; that is, what is this agreement called? 4 01 Written Is this agreement written or oral? ~02 Oral 175 Does this agreement require that... someone other than you owns the hens? you supply and keep the buildings and equip- ment in working order? you personally care for the hens? you gather and oil the eggs in a specified manner? you carry out a fly control program? you restrict the entrance of persons to the 10 areas where the birds are housed? you keep flocks separated that vary in age more than 60 days and keep the eggs separated on the same basis? 11 you maintain daily inventory records of all chickens? all eggs, except for those used in your own household for cooking, be marketed by the contractor, or... in the alternative, to market through the contractor a stated minimum number of cases per week throughout the year? the eggs produced by chickens covered by the agreement must be kept separate from eggs by other chickens? crate and load out old hens at the end the flock year? install a refrigeration unit in the egg lding room capable of cooling the eggs to specified minimum temperature? contractor will supply vaccine and water tation supplies? contractor will supply directions, instruc— and information to be of aSSistance 12 13 14 15 l6 l7 18 19 7 you? contractor be permitted to deduct amounts your check for contributions to egg pro— on organizations? 21 What is the basis of the method of payment to you as a producer? 01 receive entire price for the eggs 02 marketing agency pays premium price for the eggs which are high quality 2O 176 O3 guaranteed price fixed rate per dozen or per bird OS incentive clauses for "good" feed use per dozen eggs 6 profit—sharing; receipts less the expenses divided on some basis between producer and coordinator O7 rates tied to various well known price quotations 08 percentage of the egg check I I; L l l 09 other: 22 Who supplies your feed? 23 01 Buy Do you buy this feed, or is it sup— 02 Supplied/ plied by the contractor? free 03 Other: 24 Who supplies your birds? 25 01 Buy Do you buy these birds, or are they 02 Supplied supplied by the contractor? free 03 Other: 26 Who do you sell your eggs to? 27 Who does he sell these eggs to? I Do you... Yes No l 2 raise pullets? manufacture own feed? grade eggs? candle eggs? carton eggs? deliver eggs? grow grain or corn? 177 /CONTROL/ Now I would like to ask you about a number of decis— ions commonly made by persons in the egg business. It would be helpful if you could tell me the extent to which you or someone else decides about these matters. (HAND CARD A) On this card are listed a number of statements which describe who might make a given decision. For example; (READ ALTER— NATIVES) Now when I ask about each decision, could you please answer in terms of the statements on the card? Col 1 2 3 4 5 1 Who decides when the birds come in and go out? 2 3 2 ---- Who decides which brand of feed, or feed ingredients will be used? 3 E:E:]::I::I:j Who decides which breeds or strains of hens are used? 4‘ E:E:1::I::I:] Who decides to whom the eggs will be sold? 5 am Who decides on the details of the vac- cination program? 5 [:1::I::E::[:j Who decides how many laying hens are in production at one time? 7 E:I::I::I::[:j Who decides what type of equipment will be used in the laying house? 8 [:I::I::I::I:j Who decides whether you must accept the Ibirds that are sent? 9 E:I::[::[::E:] Who decides what flock records are to be kept? 10 E:I::E:]E::E:] Who decides on the method and time of payment for the eggs? M /CONFLICT/ . . Now let's change the subject just slightly. It is Often true that when people in the egg buSiness deal filth one another, they will be dissatisfied With the way t 129: have been handled. They may feel more satisfied if cerl: n Changes were made. It would be helpful if you could teh me how satisfied or dissatisfied you are with respectdtg tre following questions. (HAND CARD B) Listed on carin grim a number of possible answers to each question rang 9 Very satisfied to very unsatisfied. 178 Now, for example, how satisfied or unsatisfied... Co 1 2 3 4 5 Tim: S are you with your share of the return for the eggs under the present day egg price levels? (Oct. 1968) would you be with your share of the re— turn for the eggs, if egg prices rose substantially from present levels? would you be with your share of the re- turn for the eggs if egg prices fell substantially from present levels? have you been with the prices charged for the pullets you have recently re- ceived? have you been with the mortality rates of the pullets you have recently re— ceived? have you been with the egg production rates of the pullets you have recently received? have you been with the prices charged for the feed which you have recently received? have you been with the quality of the feed which you have recently received? have you been with the actual perform- ance of the hen house equipment compared with what you had expected from it, per- formancewise? If independent, skip to next section; if non—independent, Proceed to #10. 1 2 3 4 5 10 11:13:33 have you been with the amount and quality of advice given to you by the contractor? have you been with the terms of the agree- ment, in general? have you been with the process by which ' ' her renewed or not our agreement is eit . Zenewed at the end of the laying cycle? (Collect Card B and hand out Card C) 179 /COOPERATION7 Now I would like to ask about another topic. People differ in terms of the ways in which they cooperate with one another. That is, they may help each other a great deal, or they may not be helpful at all. I would like to ask you about the kinds of cooperation you may or may not get from the people in the egg business with which you deal. With respect to the following questions, could you rate the co- operation given by the other party as being "very good," "good," "fair," "bad," or "very bad." For example, hgw would you rate the... f b vb feed supplier in terms of his willingness to cooperate with you? feed supplier in terms of his help in financing your feed purchases? feed supplier in terms of his help with your business management problems? feed supplier in terms of his aid in find- ing a satisfactory market for the eggs? pullet supplier in terms of his willing- ness to cooperate with you? pullet supplier in terms of his help in financing your pullet purchases? pullet supplier in terms of his help with your business management problems? pullet supplier in terms of his aid in finding a satisfactory market for the eggs? marketing agency in terms of his willing— ness to cooperate with you? marketing agency in terms of his help with your business management problems? marketing agency in terms of his aid in finding a satisfactory market for the eggs? (Collect Card C) W Now I would like to ask about your use of certain practices. For each item which I mention, I would like :0 t d know whether you presently use it, and if so, when you 3 ar e “Sing it. Could you please tell me if you use... 180 year started in egg business: 23—25 26—28 29-31 32-34 35—37 38-40 41—43 44—46 47-49 50-52 53-55 a contract or agreement a cage system for confining hens bulk feed started pullets, rather than chicks chemical fly control program farm—account record keeping air circulation equipment in hen housing controlled lighting program quarterly (or more frequent) manure disposal medication in water monthly (or more frequent) records of flock mortality monthly (or more frequent) records of flock productivity 56-58 What was the last grade you completed in school? 59 01 0-8 years 02 l-2 years high school 03 3—4 years high school 04 1—2 years college 05 3-4 years college 06 more than 4 years college I 60-61 What is your age? 62 01 male 02 female (Plus Q—sort statements-—see Feed Supplier Research instrument) n O L"‘ brdFJ l WU) 181 EGG CHANNEL MEMBER SURVEY PROCESSOR-DISTRIBUTOR RESEARCH INSTRUMENT questionnaire number questionnaire number 01 feed supplier 02 pullet supplier O3 producer 04 processor 05 distributor O6 retailer location: 7 8—13 14—19 20—22 Michigan Indiana Ohio New York Mississippi North Carolina Georgia Arkansas data card number (thousands $) Gross sales of eggs in 1967? (thousands) number of cases of eggs handled per week number of producers that are your customers now What do you do to the eggs? pick up eggs from producer grade carton deliver to customer which (retail or other) outlets do you sell your eggs to, where, and who? 182 PROCESSOR-DISTRIBUTOR CONFLICT: card b with: (producer no: _______________ “How satisfied or unsatisfied have you been with..." 1 2 3 4 5 the prices that you have had to pay this man for eggs recently? the quality of the eggs that you have recently bought from this man? the ability of this man to supply you 3 with the number and grades of eggs that you want to sell? the consistency with which he supplies eggs to you; that is, is he a regular 4 supplier of eggs, or does he send them to you on an irregular basis? 5 ~ this man as a person to do business with? his complaints about his grade—out slips? 6 (number of eggs per grade, and number of grades being used) COOPERATION: card c "How would you rate this person in terms of..." his willingness to cooperate with you? his willingness to follow any suggestions or advice which you might give him? his willingness to make suggestions to you or to provide information to you? Feedback. his willingness to accept responsibility for mistakes or poor results? 183 PROCESSOR-DISTRIBUTOR CONFLICT with: (retailer no: ) "How satisfied or unsatisfied have you been with..." the prices this man pays you for your eggs? the physical facilities he has for display— ing and selling these eggs? the usual daily price he charges his cus- tomers for these eggs? (including the retailer's margin) his promptness in paying you for the eggs he buys? his demands for service; in other words, are you satisfied that he doesn't demand more service than he is entitled to? the consistency with which he buys eggs from you; that is, is he a regular customer, or does he buy on an irregular basis? this man as a person to do business with? COOPERATION card c "How would you rate this person in terms of..." his willingness to cooperate with you? his willingness to follow any suggestions or advice which you might give him? his willingness to make suggestions to you or provide information to you? Feedback. his willingness to accept responsibility for mistakes or poor results? 23- 26— 29— 32- 35— 38- 41— 44— 47- 50- 59 60— 62 184 PROCESSOR-DISTRIBUTOR Year started in processing business: 25 promote tie—in promotional programs with other products (eggs n' hash) 28 offer use to retailers of a vertical egg merchandiser 31 34 37 40 give advertising allowances to retailers use 2 l/2 or 3 dozen cartons mass candler pre—cool egg cartons and cases before cartoning eggs mechanical egg packing equipment (vs. hand packing 43 46 49 private brand eggs either a long—term breaking agreement, or their own egg breaking and broken egg marketing operations 52 tied in with an integrator "What was the last grade you completed in school?" 01 O 8 years 02 l—2 years high school 03 3—4 years high school 04 l 2 years college 05 3~4 years college 06 more than 4 years college 61 What is your age? 01 male 02 female I 7 8-13 14—19 20—22 CONFLICT 185 EGG CHANNEL MEMBER SURVEY RETAIL RESEARCH INSTRUMENT number: questionnaire number , Ol feed supplier name. 02 pullet supplier O3 producer address: 04 processor . . pOSition: 05 distributor O6 retailer location: Michigan Indiana Ohio New York Mississippi Alabama Georgia Arkansas data card number (thousands S) gross sales of eggs in 1967 number of cases of eggs sold per month number of stores represented card b with: (producer no: /or/ with: (processor-distributor no: "How satisfied or unsatisfied have you been with..." the prices that you have had to pay this man for his eggs recently? the quality of the eggs that you have recently bought from this man? the ability of this man to supply you with the number and grades of eggs that you want to sell? the consistency with which he supplies eggs to you; that is, is he a regular source of eggs, or does he send them to you on an irregular basis? this man as a person to do business with? ) COOPERATION INNOVATIVENESS 23-25 26-28 29-31 32—34 35-37 38-40 41—43 44—46 card c 186 RETAIL "How would you rate this person in terms of..." his willingness to cooperate with you? his willingness to follow any suggestions or advice which you might give him? his willingness to make suggestions to you or to provide information to you? Feedback. his willingness to accept responsibility for mistakes or poor results? Year started in retail business: of tie—in promotions of a vertical egg merchandiser of 2 1/2 or 3 dozen cartons of eggs in week-end specials point of purchase promotional material wire baskets in egg cases records of sales of eggs in dozens per $1,000 (or other such unit) of grocery sales 47-49 use of bids to purchase eggs 50-52 contract with processor or distributor 53‘55 ownership of egg production facilities 56‘58 private (retail) branded eggs "What was the last grade you completed in school?" 59 01 0—8 years 02 l—2 years high school 03 3-4 years high school 04 l-2 years college 05 3—4 years college 06 more than 4 years college 60‘61 What is your age? 62 Ol male 02 female in—store demonstrations or sampling of eggs APPENDIX C ITEM ANALYSIS RESULTS AND OPERATIONALIZATION OF VARIABLES The purpose of this section is to discuss the reasons for and the methods used in the item analysis employed in the study, and to discuss the means by which each variable was operationalized. Item Analysis The purpose of the item analysis undertaken in this study was to provide an index of validity of each question in order to select a set of unidimensional questions to meas- ure each variable. The term validity is used here to mean a measure of how well the item measures or discriminates in agreement with the rest of the questions used to measure each variable. The index of validity used in this item analysis was the factor loading of each item on a common factor.1 The factor loadings indicate how strongly each question is like the dimension which underlies the questions in its group. Questions with high factor loadings, of like sign on a common factor, were selected for use in measuring each variable. The factor loadings of each question used to index each variable after eliminating some in each research instrument M— lJ. P. Guilford, Psychometric Methods (New York; Eggraw—Hill Book Co., Inc.; Second Edition, 1954), pp. 417- o 7 188 are listed in Table C.1. As noted in this table, more than seventy percent of the questions used to index all the vari- ables had factor loadings of .60 or higher. In some cases, questions with factor loadings lower than .60 were used to measure a variable because almost all persons had answered these questions, whereas practically no one had answered the rest of the questions which dealt with the variable. When selecting questions to measure each variable, it was relatively more important to choose a single question which had a 100% response and which might have been relatively unlike the other questions in the set, than to choose two or more questions which were seen as relatively alike but which had very low rates of response. Each question used to index each variable for each research instrument is listed in Appendix D. Operationalization of Variables The purpose of this section is to discuss the pro— cedures used to provide quantitative measures for each per— son on each variable. These procedures will be discussed as theY relate to each variable. Cooperation. Each person's measure on cooperation was the mean of his responses to the operational questions Which he answered. For instance, questions 1 and 2 of the feed suppliers' instrument were used to index this variable. The values of the response categories for cooperation ques- tions ran from 2, which indicated very bad cooperation, to 8, 7 189 which indicated very good cooperation.2 Assume that a feed supplier's responses were: question number response 1 8 ‘2 6 This individual's cooperation score was the mean of his responses, (8 + 6)/2 or 7. Conflict. Each person's measure on conflict was the mean of his responses to the conflict questions which he answered. Table C.1 also indicates the numbers of the questions used to index conflict in each of the five instru— ments. For instance, the feed supplier's conflict measure was the mean value of his responses to conflict questions 3, 4, 5, and 6. The values of the response categories for conflict questions ran from 1, which indicated that the re— spondent was very satisfied, to 5, which indicated that he was very unsatisfied.3 Innovativeness. Each person's innovativeness meas- ure was the mean of his responses to the relevant innovativeness ——-———_.____ 2The response categories received the values: 8=very 900d, 7=good, 5=fair, 3=bad, and 2=very bad. These values were selected on the basis of a study of the choice of words and phrases for use in questionnaires and public opinion POlls, conducted by: Stuart C. Dodd and Thomas R. Gerbrick, "Word Scales for Degrees of Opinion," Language and Speech, Vol. 3, Part 1 (January—March, 1960), pp. 18-31. 3This is a modified 5 point Likert scale. The values in the scale were: l=very satisfied, 2=satisfied, 3=unde- cided, 4=unsatisfied, and 5=very unsatisfied. For more in— fOrmation on the Likert method, see Guilford, op. cit., pp. 459—460. 7 190 questions which he answered. The numbers of the items in each of the five innovativeness scales are indicated in Table C.1. Innovativeness of feed suppliers was the mean value of the reflected year of adoption of the items listed in questions 1, 4, 5, and 6. The reflected year of adoption was found by subtracting the actual year of adoption from 1969. Thus adoption in the year 1968 would equal 1, and adoption in the year 1965 would equal 4. A higher mean value indicates earlier adoption and hence greater inno- vativeness.4 Control. Control was operationalized in the manner suggested by Baligh.5 The extent to which others in the channel control a producer was determined by the proportion of the latter firm's decisions which the former made. Ten questions, which appear in the control section of the pro— ducer instrument, were asked to each producer about who “—— 4For a discussion of the validity, reliability, in- ternal consistency, and unidimensionality of innovativeness scales, see: Everett M. Rogers and Edna Rogers, "A Methodo- lOgical Analysis of Adoption Scales," Rural Sociolo , Vol. 26, No. 4 (Dec., 1961), pp. 326-336, and Everett M. Rogers, "Categorizing the Adopters of Agricultural Practices," Rural Sociology, Vol. 23, No. 4 (Dec., 1958), pp. 345—354. 5Helmy H. Baligh, "A Theoretical Framework for Chan- nel Choice," in P. D. Bennet (ed.), Economic Growth, Compe- tition, and World Markets (Chicago: American Marketing As— sociation, 1965), pp. 63l~654. Reprinted in Bruce E. Mallen, The Marketing Channel, A Conceptual Viewpoint (New York: JOhn Wiley and Sons, Inc., 1967), pp. 204-217. lZII:T___________________________——__I 191 controlled certain decisions. The values for the response categories ran from 1, in which the decision was completely controlled by the producer, to 5, in which the decision was entirely made by someone else in the channel. The producer's control measure was the mean value of his responses to con- trol questions 1—10. Operational Size. A different measure of operational size was employed for each of the five channel levels. Raw data from each respondent was standardized across his channel level; each respondent's size was thus indicated in terms of a z—score—-which indicates the distance away from the mean of his channel level in standard deviation units. This procedure provided a channel—level-free size measure which would allow the comparison of each person in the study with every other person. The size of feed suppliers was measured in terms Of feed sold for chickens in 1967. Bird Suppliers' size was measured in terms of the number of pullets hatched and Sold during 1967. Producers' size was measured in terms Of the number of hens in production at the time of the inter— view. Processor—distributors' sizes were operationalized in terms of the number of 30 dozen cases of eggs handled per week during the past year. Finally, retailers' sizes were operationalized in terms of the number of 30 dozen cases Of eggs that were sold per month during the last year. Age. Each respondent was asked his age. 77 192 Integration. The procedure by which the integration index was operationalized for each person and channel in the study is discussed in Appendix D. EIII:_______________________________——_I 193 Table C.1 VALIDITY OF QUESTIONS USED IN EACH INDEX FOR EACH RESEARCH INSTRUMENT, AS DETERMINED BY FACTOR ANALYSIS Question Factor Ngmber‘ Loading“ Variable Channel Level Coopera— Feed Supplier's Rating of l .70 tion Producer 2 93 Bird Supplier's Rating of 1 .85 Producer 2 .85 Producer's Rating of Feed Supplier 1 .75 2 .93 3 .84 4 .92 Producer's Rating of Bird 5 .40 supplier 6 .73 7 .87 Producer's Rating of Processor 9 .64 or Retailer 10 .82 11 .43 Processor's Rating of Producer 1 .70 2 .25 3 .88 4 .83 Processor's Rating of Retailer 1 .23 2 .75 3 .87 4 .87 Retailer's Rating of Processor 1 .53 or Producer 2 .65 3 .83 Conflict Feed Supplier's Rating of 3 .21 Producer 4 .87 5 .42 6 .86 Bird Supplier's Rating of 4 .62 Producer - 5 .63 6 .78 7 .65 8 .75 Producer's Rating of Processor, 1 .89 Retailer, or Contractor 2 .89 194 Table C.1 (continued) Question Factor Variable Channel Level Number‘ Loading" Conflict Producer's Rating of Bird 4 .86 (cont'd.) Supplier S .48 Producer's Rating of Feed 7 .11 Supplier 8 .12 Producer's Rating of Contractor 10 .57 11 .82 12 .83 .63 .87 .81 .34 .58 .36 .56 .68 .16 .74 .78 .86 .70 .79 .62 .51 .58 .65 .43 .80 .74 .77 .64 .34 .35 .68 .73 .74 .87 .85 Processor's Rating of Producer Processor's Rating of Retailer Retailer's Rating of Processor or Producer Innova- Feed Supply tiveness Bird Supply Producer NHCDQUOH \Dm’x'lO‘IU‘H—l 03th U11>NH \JONU'IIbl-J OWU'IDPWN F‘H 195 Table C.1 (continued) Question Factor Variable Channel Level Number‘ Loading“ Innova- Processors tiveness (cont'd.) .42 .82 .76 .75 .75 .51 .37 .65 .67 .74 .79 .79 .45 bWNl-J Retailers NI‘\OGJQLHUJR) w H14 ‘The questions are listed in Appendix B, which in- cludes copies of each research instrument. "The factor loadings indicate how strongly each ques- tion is like the dimension which underlies the questions in its group. Questions with high factor loadings, of like sign, were selected for use in each index, to move each index to- ward unidimensionality. APPENDIX D FORMULATION OF THE VERTICAL INTEGRATION INDEX The index of vertical integration which applies to all of the firms within a particular channel is determined by the degree to which: (a) control is exercised over pro— ducers; (b) the price risk is shared among system members; (c) the members are committed to their channel and its mar— kets; and (d) several production and marketing functions have been assumed by a single channel member. Components of the Vertical Integration Index 1. Vertical Control. Vertical control is exerted over the producer by persons at other channel levels. This control is most often exercised by the contractor, and re— lates to decisions made about the management of the egg Production facility. Vertical control is measured by an index (explained below) which is based on questions included in the producer research instrument. A high degree of ver— tical control is consistent with a high degree of vertical integration. 2. Price Risk. The risk which results from drastic fluctuations in the price of eggs is known as price risk. Traditionally, the risk of low profits or even losses has been borne solely by the producer. We recognize two 196 III[IIIIT_____________________________I 197 dimensions regarding price risk. The first of these involves the number of parties who share the price risk. The second involves the degree to which price risk is shifted from the producer to other channel members. A high degree of risk shifting would usually be associated with a high degree of vertical integration. 3. Commitment to Channel. This refers to the na- ture of the commitment of an individual or business firm to a particular channel. This commitment is operationalized in this study by the type of agreement or contract that ex- ists. At the low end of the commitment scale is the situa— tion in which no agreement exists to link the members of a channel. A longer—run commitment exists when the producer agrees to participate in a production contract with an inte- grator for a year or more. The greatest commitment is dis- played by owner—integrated operators who invest in special— ized physical plants, and who incur heavy fixed costs in order to gain a high degree of specialization. A high de- gree of commitment is consistent with a high degree of ver- tical integration. 4. Structural—Functional Configuration. This term refers to the number of persons who constitute a channel and the degree to which the various production and market- ing functions are assumed by a single channel member. In— C1uded in this definition are the following channel levels, each of which has been traditionally characterized by the Ii— 198 performance of a unique function: bird supply, feed supply, egg production, and processing and distribution. When com- puting the structural—functional measure for each channel, the retail function was deleted because similar types of retailers sell eggs which come from widely differing types of channels. The structural functional measure for each channel is operationalized by computing the value added by each of the several functions which have been assumed by a single firm in the channel. The term 'value added' refers to the cost of producing and marketing a commodity at each level in the channel, excluding the retail level.1 Thus, when a dozen eggs are purchased by a supermarket from a distributor, the price paid represents the cumulative value added by all the individuals involved in egg production and marketing up to the retail level. The value added to a dozen eggs along a channel has been estimated in percentage terms as follows:2 _—~—_—___— 1Value is always added at each level in a channel. However, the present study does not consider the value added by the retail level because any one retailer may sell eggs which come from many different channels which vary widely in vertical integration. 2These estimates of value added are provided by: Dr. Henry E. Larzelere, in "Current Styles and Shapes in Egg Contracting—II," Agricultural Economic Report No. 39, Feb., 1966, Dept. of Agricultural Economics, Michigan State University, East Lansing, Michigan, p. 17. These estimates Of value added apply at an average price level, and will vary Slightly with changing price levels. Ii— 199 Function Performed by Channel Level Value Added feed supply function 44% bird supply function 23% egg production function 14% processing and distribution 19% total cost to retail level 100% Weighting of the Components of the Vertical Integration Index The integration index is based on these four com— ponents: control, risk, commitment to the channel and structural—functional configuration. Lacking evidence that any single component is more important than the others in contributing to our understanding of vertical integration, each of these components receives equal weight in the index. The value of this index can run from O to 100 and each of the four components has a maximum of 25 points. The values used in computing each component of the integration index are listed in Table D.1. Explanation of the Assignment of Values to Components 1. Price risk assumption by others in the channel. This component is broken into two dimensions: (a) the num- ber Of parties who share the risk, and (b) the degree to which the risk is shifted from producers to other channel members. The weights assigned for various possibilities along each dimension are given in Table D.l. Both dimen— sions, when summed together, have a maximum possible value 0f 25 points. Of these 25 points, dimension (a) receives 40 percent of the possible points while dimension (b) 200 Table D.l VALUES EMPLOYED IN COMPUTING INDIVIDUAL INTEGRATION INDEX MEASURES FOR EACH CHANNEL Name of Integration Characteristic of Channel Member Index Component Value 1. Price Risk (a) Number of parties who share price risk: Assumption by 0.0 oducer only Others in 5.0 producer and one party 10.0 producer and two parties Channel (b) Degree to which price risk is shifted: producer receives entire egg check premium price paid for AA quali producer receives percentage of egg check fixed rate per dozen eggs produce fixed rate per bird h ous guaranteed price risk spread over entire owner— integrated operation 2. Channel Control (a) For L t J ‘ ntrol index values based on producer questionnaire: Over Producer 0.0 1 O 5.0 2.0 10.0 3.0 15.0 4.0 20.0 5.0 (b) For owner—integrated operations, control is 25.0 exerted by the total system 3. Structural 3.5 no combination of functions, value added by Functional production is assigned 4/4=3,5 Configuration 8.25 production, proc—dist 14+19=33/4=s_25 .25 production, bird 14+23=37/4=9.25 10.25 proc-dist, bir 19+23=42/4=10-5 14.0 production, proc-dist, bird 14+19+23=56/4=14_0 14.5 feed, production 44+14=58/4=14_5 15.75 proc-dist, feed l9+44=63/4=15_75 16.75 bird, feed 23+44=67/4=16_75 19.25 feed, production, proc—dist 4 +14+19=77/4=19_25 25.0 feed, bird prod' n, proc— —dist 44+23+14+19=100/4=25,o 4. Commitment 0.0 no agreement or contr to Channel 1.0 oral agreement, no specific length 7.0 written agreement, 60 day notice to quit 16.0 written agreement, 1 year or 1 cycle 17.0 written agreement, 2 year or 2 cycles 19. written agreement, 3 year or 3 cycles 21.0 written agreement, 5 year or 5 cycles 23.0 Written agreement, 7 year or 7 cycl 25.0 OWner— —integrated operators: Commitment in development long- run investment of specialized expertise, physical facilities 7 201 receives 60 percent of the points possible in the price risk component of the integration index. Dimension (a) receives less weight than dimension (b) to emphasize that the number of people who share the risk contributes relatively less to channel stability than is contributed by the means by which that risk is shared. 2. Channel control over producer. Vertical control is indexed as a variable in the producer research instrument. The possible vertical control scores in the research instru— ment run from 25 which occurs when the producer has total control over the decisions, to a possible 0, which occurs when the producer has no control over selected decision areas. 3. Structural-functional configuration. The values listed in Table D.1 for various alternative structural-func— tional configurations were derived by first summing the values added by each function when two or more functions are performed by one operator, and then dividing by 4. The following rules are used in computing the struc— tural-functional value for each channel. If each level in the channel is independent, the structural—functional (S—F) index which applies to the egg production function (3.5) is assigned to the channel. If two functions are performed by One firm the values added by each of those functions are summed and divided by four° For instance, if one business firm supplies both the feed and the birds to the producer, the value added is 23 + 44, which equals 67. This, when I——— 202 divided by 4, gives a S-F score of 16.75 (see Table D.1). 4. Commitment to channel. This factor is operation— alized by the existence or non-existence of an oral or written contract between the producer and some other party in the channel. If the producer has entered into a contract or agreement, then the length of time and the oral-versus—written nature of the agreement determine the value of the commitment score (see Table D.1). The commitment scale runs from O to 25; the low end of the scale represents a situation in which all channel members are independent of one another. The middle values on the scale represent situations in which a written contract links channel members--the longer the contract runs, the higher the value it receives on the commitment scale. The high end of the scale represents owner-integrated channels, which because of their long run high fixed costs are highly committed to the egg business. The values included in the commitment scale are the author's attempt to estimate the approximate degree of inte— gration inherent in each type of agreement studied. A pro- ducer who is independent, or who sells eggs to a processor by means of an oral agreement, is free to switch processors at will. His integration is very low and hence he is given a commitment value of O or 1. Alternatively, the producer who has signed an agreement to deal with a channel for one or more years displays a relatively high degree of integration__ 203 his score ranges from 16 to 23, depending on the length of his agreement. Examples of the Calculation of tag Integration Index The procedure for calculating the integration index is illustrated in the following examples: Example 1 Producer 015 buys feed from a local feed mill and birds from a local hatchery on an independent basis. He usually sells his eggs to a local processor who, in turn, usually sells the eggs to the purchasing agent for a major food chain. None of these relationships is based on any contract or oral agreement. Producer 015's integration score (which also applies to the other members of his channel) is calculated as follows: Component Egggg 1. Price Risk a. Producer bears entire risk b. Producer receives entire egg check 2. Channel Control a. Vertical control index on producer instru- ment is 1.0; reduce this by 1.0 and mul- tiply by 5.0, result is 0.0 0.0 OO 00 3. S—F Configuration No combination of functions, value added by production is assigned 3,5 4. Commitment No agreement or contract 0 .0 - Total Integration Index for Producer 015 (J! Example 2 Producer 018 signed a written contract for one year 204 with a local feed company. The feed mill owns the hens and the eggs and pays the producer a fixed rate per bird housed. The eggs are picked up by a processor who sells to other processors and to retailers. The integration index for producer 018 is computed as follows: 1. Price Risk a. Shared by producer and one party 5.0 b. Producer paid fixed rate per bird housed 11.0 2. Control a. Vertical control index on producer in- strument is 4.6; reduce this by 1.0 and multiply by 5.0, result is 18.0 18.0 3. S—F Configuration a. No combination of functions, value added by production is assigned 3.5 4. Commitment Written agreement, one year 16.0 Total Integration Index for Producer 018 53.5 APPENDIX E INSTRUCTIONS FOR INTERVIEWERS (Cover Letter) December 20, 1968 Dear Sir: Thank you for agreeing to help me with this study of the poultry industry. I appreciate your aid in gathering infor— mation on egg production and marketing in your state. Your area has become such an important factor in the egg industry nationally that it is most advisable to include the data- which you can supply to lend perspective to the information I have collected about egg producers and handlers in this area. This study is an attempt to learn more about the attituges and behavior of different types of people Within th: inrgs— try. It thus includes interviews With not only pro uce_ , but with feed suppliers, chick and started pullet suppliers, and processors and distributors. Within the State of Michigan I drew.a mOdlfled qu°§2 Eaifiif 0f 60 egg producers who represent diffeFentltyPiie ratgd tionS. which vary accorggna.t:iggg ;::§::::syw:s'agked the the re. Ea h of the 1C - - ham: :nd addrgss of the parties who suppliedfhtie::egoagged birdS, and to whom he sent his eggs- each 0 was then sought mills, hatcheries, and prOCeSE’m-“C‘is’trlbutors Out and interviewed. ' I und The interview generally took 20 to 35 minutes, :ngonv::ient that by telephoning each respondent to arrange time and place to meet they were all willing tpngieigggrgy Viewed. I believe that their cooperation was 205 206 page 2 the fact that I told them that: (a) no one is financing this study and therefore there is no vested interest or axe to grind; (b) anything they told me was absolutely confiden- tial and would not be associated with their name or with the name of their firm; and (c) this study is being done for a thesis in a graduate school and would thus hopefully lead to a better understanding of the egg industry because the results will be published. While the following instructions may at first look compli— cated, they should be relatively easy to follow. I have tried to make them detailed and comprehensive so that you will be able to complete these few interviews in the short— est possible time. Again, thank you very much. I would appreciate it if you could complete these interviews and return the material to me in the stamped, self-addressed envelope by January 15th. Sincerely, James L. Wiek Ph.D. Candidate in Marketing Graduate School of Business Michigan State University JLW/ls Enclosures Under separate cover 207 (INSTRUCTIONS FOR INTERVIEWING) This packet includes: 12 interview schedules: 3 for producers, 3 for feed suppliers, 3 for bird suppliers and 3 for processor— distributors; 1 set of 27 3x5 index cards (called Q-sort cards), each of which has a short statement written on it; 1 manilaecolored piece of cardboard divided into 9 spaces for the respondent to place the Q-sorted cards upon; 2 sets of response cards, a, b, and c; 1 stamped, self-addressed envelope to use in returning these materials to me. Sampling Procedure Egg Producers——we would like to have you interview 3 egg producers in your area. If possible it would be de— sirable to select one of each of the following types of operations: A. Contract producers who bear no price risk. These producers are linked to a contractor by means of an oral or written agreement which covers at least one flock cycle. They are paid a flat fee per bird, per dozen eggs, or per house capacity. The birds are owned by the contractor who also supplies the feed. Housing, labor, and certain other inputs are supplied by the producer. . . B. Contract producers who share the price risk. This form of production differs from (A) above in that the producer is paid a percentage of the egg check or is paid On some basis whereby the amount of his compensation(depends on the market price of the eggs which he produces. Ygur region may not have both types (A & B) of contracttpr: uc:rs. If so; then please interview 2)contract producers a ar 0f ' available. the tg?eO§:::—i:tegrated producers. These producers fie highest in terms of the extent to which they are Kertigao y integrated. Not only do they produce eggs, but t ey a s1 assume one or more of the following functions. 1 iupghgir their own feed through their own feed mill, (2) :ugphyr Own chicks or started pullets through their own_ a c :shing (3) processes their eggs through their o?2)ggigtggbu:e the , candling, and cartoning facilities, and 'obbers on their eggs to retail stores or institutions or to J own trucks. Other Channel Members"-While igteereglngoegggcggges ducer, ask who Supplies his feed and blrds an gind that one and distributes the eggs he produceso You may In the case firm will perform 2 or more Of these f9nCti°n§$rm one or Of the owner-integrated producer, pg will Perh of these more of the functions himself. Interview eac named persons. 208 Interview Schedule Contents Each interview has the following four sections: 1. Questions about the respondent. The type of contract he may have, the terms of the contract and the size of his operation, who deals with him, etc. 2. Questions about his attitudes and behavior. For the producers, these ask about who makes certain decisions, how satisfied he is with respect to certain matters and how much cooperation he gets from the people he deals with. 3. Questions about the respondent's use or lack of use of certain practices or innovations. 4. A series of 27 statements about the egg industry to be agreed or disagreed with, according to Q-sort procedure. Instructions for Q—Sort Read the following to the respondent: "This is a procedure for determining the nature of each respondent's attitudes about the egg industry. It con— sists of a set of statements written on a 3x5 card. There. are no right or wrong answers, we just want to find out which statements each person agrees with and which ones he disagrees with. Please look at each statement and decide whether you agree or disagree with it. To make this easy for you, I will lay this piece of cardboard down for you to place each statement on. (Note-~1ay the cardboard down so that the respondent can. see it and don't hand the cards to him yet or he won't listen to the rest of your instructions.) "You will see that this piece of cardboard is diVided into 9 separate sections, each of which represents a differ— ent degree of agreement or disagreement. "For instance, Eze— this left end, space number 1 represents very strong air n ment." The right end space number 9 represents verytst 0 its disagreement." Space number 5 in the middle is for sta em: that YOU are neutral about. Now do you have any ques logs _ O.K. Read each statement, decide how much you agree or tis agree with it and then place the statement, face—up, on e number. One other thing, after you have looked atte:ChC§::fi and Placed it on a numbered section, you will wan aph sec— and see that the number of statements you havihop :ection. tion is equal to the number at the bottom of a section 7 So YOU will have 4 cards in section 6, 3 card: inn the mid- and $0 on. You will finish with the most car stions? O.K." dle, the least on the two ends. Any other(gu:sof instruc— (Hand the respondent the cards.) n ndent cannot tions to be read to respondeifi.) téliimh? respo read the ar 5 lease read em . Afteg th: respondent has seen all the giggimigtzee and has placed them on the numbered sections, 209 that the proper number of cards is in each section. If not, then please explain that he must have the number of cards in each section that is designated at the bottom of that section. Suggest to him that perhaps a card out of an ad- joining section might fit into this section as well and help him to select the right number of cards so that each section contains the desired number. This is most important, so I urge you to encourage the respondent to consider the cards until they are in the order that he wants them. When he has all the cards appropriately sorted, you are finished with him. Then you pick up the cards in each section, one section at a time, turn them over and find the code number at the bottom. This number is merely the number that corresponds with the same statement on the questionnaire. You might find, say, a number 124 in section 9. You then transfer the number (9) of the section from which you picked up the card to the blank beside the statement in the ques— tionnaire that corresponds with the number you found on the back of the card (124). (Question number 124 would now have a 9 in front of it to show that you found card number 124 in section 9 and so on for all the other cards.) That is all for the producer questionnaires. The other question— naires follow the pattern of the producer questionnaires, so they should be even easier to give. APPENDIX F PROCEDURES EMPLOYED IN THE TYPE ANALYSES The purpose of this appendix is to explain the de— tails of the procedures used to analyze the data which re- late to hypotheses 5.1 and 6.1.1 This appendix is organized into three sections: (1) factor analysis procedures, (2) criteria for selecting a factor solution for further analy- sis, and (3) procedures for describing each type. Factor Analysis Procedures The principal mode of analysis of the data which relates to hypotheses 5.1 and 6.1 was factor analysis. Two such analyses were run: (a) analysis 5.l--the analysis of the Q-sorted responses of 94 individuals, (b) analysis 6.1—- an analysis of the standard score measures2 on innovative- ness, education, age, conflict given, cooperation given, conflict received, and cooperation received for 35 channels. In analysis 5.1, although 150 persons completed the Q-sort section of the research instrument, the Control Data M lThe analysis of the data which relate to Hypothesis 5.1 will be referred to as 'analysis 5.1,' while the one which relates to hypothesis 6.1 will be called 'analysis 6.1.‘ 2These data were converted to standard scores so that the channels may be compared on the basis of their re— sponses to each of several variables. In raw form the data On each of these variables were expressed in units which differed, such as dollars, pounds, number of chickens, and so on, and hence were non-comparable. 210 —_—i 211 3600 computer at Michigan State University has a capacity restriction of one hundred persons in a varimax factor an- alysis rotation. To conform to this restriction, the per— sons selected for analysis were those who participated in only one channel, i.e., all channels are represented in the final analysis, but persons who were named in several chan- nels were eliminated to allow the discussion and analysis of non—related channels. Once the data for the two analyses were ready for processing, the computer factor analysis routine performed the following steps:3 (Step (a) involves persons, while step (b) involves channels.) Step 1 (a) In analysis 5.1, a matrix of intercorrelations was formed by correlating every person's sort of the state- ments with every other person's sort of the statements. (b) In analysis 6.1, a matrix of intercorrelations was formed by correlating the standard score of each channel with the standard score of every other channel on each de- pendent variable. Step 2 (a) In analysis 5.1, this matrix of intercorrelations was submitted to factor analysis using persons as variables and statements as observations. A principal axis solution was obtained. This was submitted to varimax rotation which produced orthogonal factors. On this basis a factor repre— sents a grouping of persons around a common pattern of sort- ing the items. Hence, a factor represents a type of person. M 3Much of the following discussion is based on a de— scription of the WRAP—II computer routine programmed by Mr. Albert Talbott of—tmept. of Communication, Michigan State University. This description was published as: Malcom S. MacLean, Thomas Danbury, and Albert Talbott, "Civil Defense Belief Patterns: Technical Summary," a mimeographed Working Paper, Dept. of Communication, Michigan State University, East Lansing, Mich., 1962, pp. 19—30. I?— 212 (b) In analysis 6.1, a matrix of intercorrelations was submitted to factor analysis using channels as variables and dependent variables such as age and innovativeness as observations. A principal axis solution was obtained. This was submitted to varimax rotation which produced orthogonal factors. On this basis a factor represents a grouping of channels around a common pattern of standard score measures on dependent variables. Hence, a factor represents a type of channel. The factor analytic model, in effect constructed hypothetical types of persons based on the way the actual people sorted the items (or hypothetical types of channels based on the actual measures of several dependent variables.) The coefficients or loadings on the rotated factor solutions may be viewed as each person's (or channel's) correlation with each of these hypothetical types. Persons (or channels) were assigned to the type that they were most like, that is, they were assigned to the factor on which they had the high— est loading. Criteria for Selecting a Factor Solution for Further Analysis The varimax rotation of the principal axis factor solution yielded a series of factor solutions. The princi— Pal axis solution was first split into two factor groupings, then three, four, and so on until the procedure was stopped when a factor was encountered on which fewer than three per— sons (or channels) had their highest loading. Any one of these factor solutions might have been chosen for analysis. To determine which factor solution should be chosen for an— alYSiS, each factor in each factor solution was analyzed EII:_________________________________I 213 to determine how homogeneous the members of that factor were in terms of: (a) vertical integration, (b) channel type, and (c) channel level. With respect to each of these criteria, homogeneity was determined by the relative amount of variance that oc— ‘curred within groups in relation to that which occurred be— tween groups. An 'ideal' factor solution for analysis would be one in which each factor is homogeneous with respect to each criterion, and therefore dissimilar from other factors. For example, imagine that as a result of the varimax rota— tion, the following three factor solution emerged as one of several solutions; Table F.l AN EXAMPLE OF PERFECTLY HOMOGENEOUS FACTORS Factors One Two Three Vertical Integration low medium high Channel types A B C Channel levels bird and producers processor- feed sup— distributors pliers and retailers This three factor solution contains homogeneous fac— tors--each factor contains none of the types of people that are contained in the other two factors. A factor would be— come less homogeneous to the degree that it contained types Of Persons who are contained in other factors. It should 7 214 be noted that the probability of the occurrence of perfectly homogeneous factors is extremely low. In the real world, most variables are imperfectly operationalized, most meas- uring instruments are imprecise, and responses are subject to a myriad of biases. Thus, the selection of a factor ro- tation for further analysis is most often a matter of select— ing the one which contains the most homogeneous factors from a set of factor solutions which contain rather heterogeneous groupings. Procedures for Describing Each Type Once a factor solution was selected, it was analyzed to determine how the types were similar. In analysis 5.1 the types were described in terms of attitudinal response patterns, whereas in analysis 6.1, types were described in terms of dependent variables. To provide these descriptions the computer routine did the following: Step 1 (a) In analysis 5.1, each pattern of sorting the items associated with each factor or type of person was estimated. This was done by weighting each item response of each of the persons most highly associated with a given factor by the degree to which they were loaded on that fac- tor. The higher a person's loading on the factor, the greater was the weight. These weighted responses were summed across each item separately. This produced an item array of weighted responses for each factor in the rotated factor analysis solution selected. The arrays of weighted responses were then converted to Z-scores. (b) In analysis 6.1, each pattern of standard scores on the dependent variables associated with each factor or tYPe of channel was estimated. This was done by weighting each score of each variable of each of the channels most M 4Ibid., p. 23. Ii— 215 highly associated with a given factor by the degree to which they were loaded on that factor. The higher a channel's loading on the factor, the greater was the weight. These weighted scores were summed across each variable separately. This produced a variable array of weighted scores for each factor in the rotated factor analysis solution selected. The arrays of weighted scores were then converted to Z-scores. Associated with each of the hypothetical types con— structed by the factor analytic model is a pattern of sort- ing the items (or a pattern of scores on the variables). Estimation of these patterns, in effect, is estimation of the hypothetical sorts (or scores on the variables) of the hypo- thetical types constructed. To do this, a weighted average of the sorts of the people (or scores on the variables for the channels) most highly associated with a given type or factor was calculated. The more a person's sort (or a chan- nel's standard score on a variable) was like the hypothetical type, the more weight it received in the average. The spe— cific weight given was as follows: factor loading weight = _ 2 l — factor loading Step 2 (a) In analysis 5.1, the arrays of item Z—scores for each factor, called factor arrays, were ordered from strongest agreement to strongest disagreement for each fac— tor. This provides a hierarchy of agreement for each factor or type of person. (b) In analysis 6.1, the arrays of dependent vari— able Z-scores for each factor, called factor arrays, were ordered from highest standard score to lowest standard score for each factor. This provides a hierarchy of the relative importance with which each variable describes each factor or type of channel. EDGE 3 (a) In analysis 5.1, in order to determine what differentiates one factor from all others, those statements ————i ' 216 which each factor agreed or disagreed with more than any other factor were isolated. (b) In analysis 6.1, in order to determine what differentiates one factor from all others, those dependent variables which described a particular factor more than other factors were isolated. The attitudinal and behavioral descriptions of each factor type which emerged from this analysis are discussed in Chapter 4, "Findings of the Study." ‘h— S and 61m this step, the statements at each extreme 0f the array are identified, and employed to describe each factor. APPENDIX G PROCEDURE FOR CHOOSING AMONG FACTOR SOLUTIONS The varimax procedure used in analyses 5.1 and 6.11 produced a series of factor solutions, as discussed in 527 pgndix F. The purpose of this appendix is to explain how a factor solution was chosen for analyses 5.1 and 6.1. This appendix is organized into the following four sections: (1) dimensions by which each factor was described——integra- tion, channel type, and channel level, (2) criteria for selecting a factor solution for further analysis, (3) fac— tor solution chosen in analysis 5.1, and (4) factor solu— tion chosen in analysis 6.1. Dimensions by Which Each Raptor Is Described 1. Integration The degree to which the persons (or channels) in each factor vary in terms of vertical integration is sum— marized by the following three integration measures: (a) Integration range—-the distance between the largest and smallest integration value. This provides a relatively crude means of describing the extent to which alternate factors differ. It does not indicate the degree “— 1The analysis of the data which relate to hypothesis 5.1 will be referred to as 'analysis 5.1' while the one which relates to hypothesis 6.1 will be called 'analysis 6.1.' 217 L7—1 218 to which integration scores tend to 'group' at some point or points in the distribution. (b) Median integration value--this central value in the distribution provides a means of determining the ex- tent to which the average scores of alternate factors differ. (c) The inter-quartile range: Q3 — Ql—-this value describes the integration values between which the middle fifty percent of the respondents are contained. Its width indicates the degree to which the middle integration scores are grouped. The narrower the interquartile range, the more homogeneous on integration is the factor. Its ab— solute values indicate whether these scores are low, medium, or high on integration. 2. Channel Type To distinguish among the structural types of chan— nels included in analyses 5.1 and 6.1, the following descrip- tions of each are provided; Channel Type A: Integration range: 7—39. Channel type A represents independent producers who are associated with similarly independent channel members. It contains producers who purchase their inputs independently and sell their eggs to independent processors who in turn sell to retail stores. This is the least integrated of the channel types included. Channel Type B: Integration range; 20-23. The persons engaged in channel type B participate in a quality control program of a cooperative. Although there is no aQreement on the part of the producers engaged in this pro- gram to link them with the feed supplier or the processor for a long period of time, they do receive a premium price for their eggs provided that the eggs meet certain quality Standards. Channel type B is relatively non-integrated. Ii—_’ 219 Channel Type C: Integration range: 30—32. Chan- nel type C employs a sixty—day written agreement to link producers to various cooperative feed mills and to two cooperative-owned processing plants. Channel type C is relatively non-integrated. Channel Type D: Integration range: 38—61. Chan- nel type D is formed on the basis of production contracts between a number of producers and a feed milling corporation. The eggs from the producers in this type of channel go through several processors to several different retailers. This channel is in the medium range of vertical integration. Channel Type E: Integration range: 38—49. Chan- nel type B is composed of several contract channels. The persons in these channels by the large are linked by contracts which exist between one feed company and only one or a few producers. In all cases these contractors send their eggs to one or more processors who in turn sell to several re— tailers. Channel Type F: Integration range: 52—57. In channel type F egg production contracts link one feed mill and several egg producers. The eggs from these producers flow to one processor only and this processor sells to one retailer only. Channel Type G: Integration range: 54-65. This contract channel links a cooperative and several producers. The cooperative owns two pr0cessing plants and most of the eggs flow to two retail chains. Channel Type H: Integration range: 54—100. The persons in channel H run owner-integrated operations. These persons have their own feed mills and may or may not supply their own pullets. They may or may not process their own eggs but in no cases do they retail their eggs. Channel Type S: Integration range: 56-100. The persons in this channel type are located in the South. They have either contract operations or they are engaged in owner— integrated operations. These are channel types G and H which are located in the South. 3. Channel Level The data in analyses 5.1 and 6.1 came from persons at all channel levels. Therefore the degree to which the persons in a particular factor type belong to one or only 220 a few of these five channel levels, is a measure of the homogeneity of that factor. Criteria for Selecting a Factor Solution for Further Analysis The varimax rotation of the principal axis solution yielded a series of factor solutions, any of which could have been chosen for further analysis. As discussed in Appendix F, to determine which factor solution was to be analyzed, the relative homogeneity of each factor in each factor was subjectively estimated on the basis of three cri— teria: vertical integration, channel type, and channel level. The factor solution chosen for analysis was the one which contained factors which were the most homogeneous in terms of each criterion. The homogeneity of the actual factor solutions chosen for analyses 5.1 and 6.1 is discussed below. EggtggySolution Chosgpifor Analysis 5.1 The seventh of the eleven factor solutions was chosen for analysis because the seven factors which it contained were relatively more homogeneous than those contained in the other factor solutions. Table G.l summarizes these seven factors in terms of the three criteria. Explanation of Table G.l. The seven factors are listed in Table G.l in ascending order of vertical integra— tion, based on their median integration scores. The Q1 and Q3 integration values tend to roughly approximate an 221 .m m m m H I H H *m H H H l l H N *v N l I I m H m H .m m N W N I I H m N ... 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