“£313“ ill 00 \l\\ i This is to certify that the dissertation entitled AN INVESTIGATION OF FACULTY COMMITMENT TO THE UNIVERS ITY presented by Richard A. Frost has been accepted towards fulfillment of the requirements for _Bll‘_D_.__ degree in W /' r, ,' // . V ) ’ , ‘ .,k ‘L;‘_ - / /2/ / ‘1 ,' \ 1,4“ , / I {I ~, ‘ . ‘1 [A 9;4¢__,,Z/~'/r{‘ P>> ,mz.\ l r '/Louts CL amatakos Major professor // 6‘ Date // /7 N MSU it an Affirmative Action/Equal Opportunity Institution O~ 12771 l PLACE IN RETURN BOX to remove this checltout from your record. TO AVOID FINES return on or before date due. DATE DUE DATE DUE DATE DUE We a l : "—W Ila—IT L.____________;_ 7 T—I I MSU Is An Affirmative Action/Equal Opportunity Institution cMma-pd W___ AN INVESTIGATION OF FACULTY COMMITMENT TO THE UNIVERSITY BY Richard A. Frost A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Educational Administration 1991 ABSTRACT AN INVESTIGATION OF FACULTY COMMITMENT TO THE UNIVERSITY BY Richard A. Frost The purposes of .American ihigher education are instruction, research, and service. Faculty perform the essential tasks of teaching, conducting research, providing service, participating in institutional governance and helping to develop the organizational culture which are critical elements to fulfill the main purposes of higher education. Through the efforts of faculty a university can achieve the purposes and goals of the institution. However, if faculty are not committed to the university goals, the university fragments into isolated centers, with little cohesiveness or common direction. The primary objective of this study was to investigate the strength of faculty commitment to their employing institution. During the past thirty-five years there have been major events which have effected both faculty and universities. First the "golden age" between 1955 to 1974, provided resources and opportunities for both faculty and universities to develop and grown ‘The results were reflected in the number of students, budgets, and buildings increasing but also the proliferation of academic departments and specialization. Following this era of growth was a period of retrenchment and reappraisal caused by economic and demographic factors. The Richard A. Frost result of these periods was the development of faculty members with a fragmented commitment to their institution. The investigation of the strength of faculty commitment was conducted by using a sample of faculty from Carnegie— Mellon University and Ohio University. The academic departments of each institution were reviewed and five were selected based on their similarities. The Organizational Commitment Questionnaire, developed by Mowday, Porter and Steers was used to measure the strength of faculty commitment. Sixty percent of the faculty surveyed responded allowing for the analysis of the data to be performed. The analysis of the data revealed that the faculty mean score on commitment corresponds to the "neither disagree or agree" anchor on a 7 point Likert scale. The strength of commitment was also analyzed according to the tenure status of the faculty and years of service to the institution. The data revealed that faculty who are tenured are slightly more committed then nontenured faculty. With respect to years of service there was no difference revealed between 10 year increments of service. ACKNOWLEDGEMENTS I would like to acknowledge the following people for their help in completing the requirements of the Doctorate. To my parents for the dream and background which got me started. To the rest of the family for their support. To Lou Stamatakos for his guidance, patience and ever present red pen. To Susan for her love, encouragement, insight, and without whose help the task would still be ongoing. My sincerest thanks and love to all of you! iv TABLE OF CONTENTS CHAPTER I - AN INVESTIGATION OF FACULTY COMMITMENT TO THE UNIVERSITY . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . Stgtement of the Problem . . . . . . . . . . . Putposes _t ttg Study . . . . . . . . . . . . . Significance gt ttg gtpgy . . . . . . . . . . . Design . . . . . . . . . . . . . . . . . . . . Mgthodoloqv . . . . . . . . . . . . . . . . . . Assumptions . . . . . . . . . . . . . . . . . . Limitations gt tgg gtggy . . . . . . . . . . . Organization gt the Studv . . . . . . . . . . . CHAPTER II - REVIEW OF THE LITERATURE . . . . . Faculty Roles . . . . . . . . . . . . . . . . . Events gt the Past Thirty-Five Years . . . . . Faculty and University Changes . . . . . . . . Commitment gg gp Organizational Variable . . . Research gp Commitment . . . . . . . . . . . . Summary . . . . . . . . . . . . . . . . . . . . CHAPTER III - METHODOLOGY . . . . . . . . . . . Selection gt Sample Institutions gpg Population §e122£i2n 2: pp Instrument . . . . . . . . . . Procedures it Instrument Administration . . . . Dgéigg and Data Analysis . . . . . . . . . . . Su_mmary 14 15 17 20 22 23 24 25 26 29 32 41 50 54 55 55 56 63 66 69 CHAPTER IV - RESULTS . . . . . . . . . . . . . . . . . . 70 Demographic Dgtg . . . . . . . . . . . . . . . . . . . . 70 Descriptive Statistics . . . . . . . . . . . . . . . . . 73 Statistical Analysis tg Address tptgg Purposes . . . . . 76 Degree gt Organizational Commitment gt Total Sample . . . 76 Summary . . . . . . . . . . . . . . . . . . . . . . . . . 81 CHAPTER V - FINDINGS AND CONCLUSIONS . . . . . . . . . . 82 Synopsis _t tpg Problem . . . . . . . . . . . . . . . . 82 Findings . . . . . . . . . . . . . . . . . . . . . . . . 87 Conclusions gpg Inferences . . . . . . . . . . . . . . . 89 Implications gt Results . . . . . . . . . . . . . . . . . 91 Recommendations for Further Research . . . . . . . . . . 95 APPENDIX A - Example of Letters to Faculty Sample and Copies of Questionnaire . . . . . . . . . . . . 99 APPENDIX B - Dunn's Multiple Comparison Formula . . . . 107 APPENDIX C - Survey Results for Carnegie-Mellon University and Ohio University . . . . . . . . . . 108 APPENDIX D - Survey Results for Tenure and Nontenure Status of Faculty Sample . . . . . . . . . . . . . 114 APPENDIX E - Table of Faculty Organized by Ten Year Increments . . . . . . . . . . . . . . . 117 BIBLIOGRAPHY O O O O O O I O O O O C O O 0 O O O O O O 121 vi LIST OF TABLES TABLE PAGE NUMBER NUMBER 1 Sample Population Size and Number and Percent gt Faculty Respondents . . . . . . . . . . . . . . . . 71 2 tgnurg Status gt Responding Faculty . . . . . . . . 72 3 Number and Percent gt Responding Faculty 1g Groupings of Ten Years of Service . . . . . . . . . 72 f ean and Standard Deviation for Facultv Respondents from Each University . . . . . . . . . . . . . . . . 73 5 Mean and Standard Deviation for Responding Faculty Grouped py 1gpurg Status . . . . . . . . . . . . . . 74 6 Mean and Standard Deviation for Responding Facultv tp Groupings of Ten Years of Service . . . . . . . . 75 7 Test gt the Null Hypothesis gt Two Groups gt Responding Faculty . . . . . . . . . . . . . . . . . 77 8 Mean gpg Standard Deviation for Responding Faculty gt Both Universities . . . . . . . . . . . . . . . . 77 9 Results gt Two-Tailed tggt . . . . . . . . . . . . . 78 10 Illustration gt Group Compariggpg . . . . . . . . . 79 11 Comparisons gt Faculty Groups . . . . . . . . . . . 79 vii CHAPTER I AN EXAMINATION OF FACULTY COMMITMENT TO COLLEGES AND UNIVERSITIES Inttoductiop Approximately fifteen years ago, higher education was concluding twenty of its most prosperous and productive years. The GI Bill coupled with the post-World War II baby boom drastically increased the number of students enrolling in higher education. The increase in enrollments and a dynamic economy served as catalysts for the expansion of classrooms, residence halls, physical plants and research facilities. This growth was reinforced by a dramatic increase in public and private support for higher education as universities endeavored to identify their role in serving an expanding economy. The prosperity of universities necessitated the hiring of new faculty which was accompanied by the development of new academic disciplines and specialities to meet the needs of the students, growing economy and new knowledge. Keller in Academic Strategy: 1gp Revglution lg American Higher Education (1983), confirms the success of higher education by stating: "...the 20 years between 1955 and 1974 were the most prosperous years ever for American higher education" (Keller, 1983, p. 8). The events in the subsequent years, 1974-1984, required universities to modify academic programs, adjust to reductions in student enrollments, and operate with fewer financial resources. These incidents occurred with no 2 corresponding decrease in the costs of programs, personnel, or maintenance of physical facilities. Keller observed this shift in the direction of higher education and wrote: By the mid-19705, however, the extraordinary postwar boom in higher education began to fizzle. By 1980 it was clear that at best a decade of hardship and decline lay ahead once again. (Keller, 1983 pp. 10-11) These new conditions significantly affected the types of organizations higher educational institutions have become. These two periods of time have influenced the character and the organization of higher education significantly, and the consequent institutional changes and their impacts on the faculty and collegiate environment are worthy of investigation. However, most central to this condition of "feast to famine" are the faculty and how the new institutional conditions and culture have changed the complexion of their role in higher education. Faculty are the primary resource responsible for the achievement of the missions of the collegiate institution. The events of this era (1975-1984) and the contradictory directions between these two eras (1955-1974 and 1975-1984) have required, if not forced, the faculty to establish new relationships among themselves and with the university. Faculty are now involved in relationships such as collective bargaining agreements, governance conflicts between faculty and administration, tenured versus non-tenured faculty, teaching versus research, department versus department, liberal arts versus professional schools, minorities and 3 women versus white males, and graduate versus undergraduate teaching responsibilities (Karol and Ginsburg, 1982, p. 12). The collegial nature of the institution which provided much of the early strength of higher education is being severely tested by these conflicts and changed relationships. At issue is, given the three decades of change, stress, and conflict, are faculty committed to the entire university or are faculty, as Kerr describes them, "...a series of individual faculty entrepreneurs held together by a common grievance over parking" (Kerr, 1964, p. 20). This research was an exploratory study of faculty's professional commitment to the university at which they are employed. Statement gt the Problem A contractual relationship exists between the university as an organization and faculty as members of the organization. The university provides the students and facilities where faculty utilize their skills and competencies toward the achievement of the institution‘s stated goals. Faculty contribute the competence and processes which empower faculty and staff of the university to teach, conduct research, provide service, and establish an organizational culture. Faculty also participate in numerous forms of institutional governance which contribute significantly to the operation of the university. Within this relationship there needs to be a commitment by the faculty to employ their competencies toward fulfilling the values and objectives of the institution. Bowen and 4 Schuster identify the importance of faculty to the quality of a university. They state: The excellence of higher education is a function of the kind of people it is able to enlist and retain on its faculties. (Bowen and Schuster, 1986, p. 3) This statement makes explicit the critical role of faculty in the university. Through the efforts of faculty in their various roles, an institution can collectively achieve the goals of the university. However, if faculty are not committed to the university goals, the university fragments into isolated centers of activity with obscure direction and independent actions which hinder the achievement of its goals. Therefore, the relationship in which faculty associate themselves to the institution identifies the strength of commitment by the faculty members to the university as an important factor in today's American higher education. As previously stated, faculty through their professional competence to teach students, carry out research, and furnish service empower the university to implement and fulfill its goals. Without faculty, universities would not possess these primary resources and therefore cease to be viable institutions. In addition, faculty create and facilitate the major socialization process which influences the culture of the university, and they participate in a variety of processes (academic senate, hiring faculty, university committees, etc.) which contribute to the overall operation. There are three 5 statements which illustrate the relationships of the faculty to the university. The first two establish the role of faculty with the students in academic programs: Faculties are an indisputable resource in ensuring institutional survival and viability. Whatever is done in the academic program will be done by faculty, and they can do it superbly, well, or poor. (Mayhew, 1979, p. 224) With respect to students he writes: ...whether they stay, once enrolled, seem related to the degree of satisfaction with the social environment and academic program. (Mayhew, 1979, p. 224) These statements reflect the time-honored and essential roles faculty play in the creation and development of quality academic programs and the retention of students, both basic qualities for a university's existence. With respect to the role of faculty within the organization, Mayhew states: It is also axiomatic that institutional existence, continuation, change, and even survival are related to the institution's traditions, saga, and perception of itself... it is the faculty that is the most effective collective memory and exemplar of a tradition. (Mayhew, 1979, p. 225) With this statement, Mayhew indicates the crucial role faculty perform in developing institutional identity and the necessity of faculty participation in creating the institutional direction and performance. Having identified that faculty are integral to the effective functioning of a university, the question is, should they do so in a collegial mode and with a sense of commitment to the institution? The collegial commitment to 6 the institution is a critical dimension of the academic identity because it determines the faculty's personal and professional roles and relationships to the university community. Without this understanding and commitment different colleges, departments, and faculties are free to establish directions, programs, and policies which respond to the particular interests of the group or individual, not necessarily what is most appropriate for the entire university. Barnard notes that the different parts of the individual organization need to be congruent with the total organization to be effective. He states: ...to be effective an organization must persuade the individual members that his personal interests are in accord with, and will be furthered by accomplishment of the objectives of the employing organization. (Barnard, 1948, p. 163) Another perspective which reinforces the compelling need to operate as an integrated whole is the concept that without mutual commitment among the participants concerning the purpose of the organization, that organization will be ineffective in accomplishing its purpose. In the book Egypt and Authority, Hodgkinson quotes W. James to emphasize the mutuality necessary in an organization: A social organism of any sort whatever large or small, is what it is because each member proceeds to his own duty with trust that the other members will simultaneously do theirs. A government, an army, a commercial system, a ship, a college, an athletic team all exist on this condition without which not only is nothing accomplished but nothing is even attempted. (James, 1897, p. 24) Being an effective organization, as illustrated by Barnard 7 (1948) and Hodgkinson (1971), requires that a commitment be made so that there is a mutuality of purpose and effort and that a basic "trust" exists which allows and nurtures membership and optimal performance. The commitment and contributions of faculty to the university are critically important for the institution in realizing the achievement of its goals. These two variables, commitment and contributions, were significantly affected by the events of the "feast and famine" eras. There is not a fixed date or event which can be identified as when and how this commitment began to be influenced. However, as early as 1967, Sanford began to write about the splintering of the collegial environment. Sanford stated: A second major trend has been the use of professional societies and professional as opposed to institutional identification on the part of college teachers. The net effect has been to pose a conflict of identification and loyalty among members of the teaching profession. (Sanford, 1967, p. 295) The increase of "professional" disciplines and associations was part of the evolution of the "golden age" in which academic disciplines began to expand, explore, and develop the different specialties which emerged within fields during recent years. Specialization of academic fields resulted in the fragmentation of the collegial base and among faculty. Fragmentation among faculty occurred as a consequence of faculty identifying with their academic discipline and not the particular culture unique to their institution. The specialization of knowledge perse is not 8 harmful, but during the development of these changing professional identities, the universities did not provide and the faculty did not seek the commonality of academic commitment which creates a sense of belonging to the university. Truman, in 1970 wrote: There has been the heavy emphasis upon professionali- zation, professionalization by disciplines and even a kind of microprofessionalization with the result that interaction of individuals has been within such professional boundaries, and there has been a kind of atrophy of intrainstitutional contacts and identifica- tions.... There has been, in consequence of this a weakening of concern for the collective educational enterprise that spans any such professional boundaries or should span them. (Truman, 1970, p. 6) With university enrollments, dollars, programs, and services growing rapidly during the golden age, it was predictable that the organization would experience a positive feeling of success while not recognizing that the basis of relationships and common values were being eroded. This was, in fact, what Sanders wrote about in 1973: ... as a community of scholars--those who face campus problems daily and intimately are impressed by the erosion of the sense of community, especially with respect to the general goals of higher education, the purposes of any given institution, and the parts the different members of the university should play in carrying out these purposes. (Sanders, 1973, p. 60) While the bountifulness of the years of the 1950's to the early 1970's contributed to the expansion of higher education, at the end of that time there was little resemblance to the earlier collegial community which had been the foundation of higher education. In the later part of the 19705, a new and unpleasant 9 wave broke over college campuses. The economy, which fueled the expansion of physical facilities, research, academic programs and personnel roles, began to retard these changes under the crush of inflation, unemployment, foreign competition and rising price of oil. Concurrent with this economic trend was the demographic fact that the "baby boom" had passed and that the pool of potential college students was decreasing. These two converging factors, a depressed economy and fewer traditional students, quickly confronted universities and colleges and placed faculty in situations of immediate instability and future uncertainties. In the recent Carnegie Council report, Three Thousand Futureg, it was stated that colleges and universities: ... are becoming or will become less dynamic in their development; more torn by internal stresses and strains in a Hobbesean world of "every man against man"... (Carnegie Council, 1981, p. 3) The members of higher education became concerned with these new threats. They faced the retrenchment and the restructuring of the organization and their roles. Faculty who had experienced the increase in self-esteem and importance during the "golden years," were now faced with the need to change and address the realities of the 80's. In most cases, faculty have resisted the compelling nature of current events and have moved towards protecting their individual positions rather than manifesting a concern for the entire institution. Gross in Organizational ng in American Universities and Keller in Aggggmig Sttgtggy both 10 describe faculty behavior in their institutions: Faculty members tend to be focused predominantly on their own individualized and specialized activities rather than on departmental problems and problems of university wide significance. The new result has been the neglect of many organizational problems and a no- man's land of decision making in the universities. (Gross, 1974, p. 71) Hence, although the ideology of the professoriate posits a collective and continuing concern for their institutional homes and work places, the reality is that collectivity is increasingly rare and faculty and staff concerns are seldom for the well being of the entire college or university or for the integrity of academic affairs of their universities, their schools, or even their departments. (Keller, 1983, p. 73) With this narrow perspective of self-preservation, faculty no longer became or remained members of the university community but rather became loyalists to their own professional and personal interest and manifested marginal commitment to the university. If this perspective is the true state of faculty, then any change or dynamic development of organizational contraction or expansion will be difficult to accomplish because of the wide range of professional and personal interests and lack of commitment to the total institution. How important is faculty commitment to the operation and maintenance of a university? While the literature in Organizational Psychology and Management is limited in its study of higher education, it is clear that commitment is an important variable in the operation of organizations, including the collegiate institution. 11 McGregor in his book, The Professional Mgpgggtg, identifies the importance of having interdependence between the individual and organization: When an individual genuinely identifies himself with a group, leader or cause, he is in effect saying that the goals and values associated with that cause have become his own. He then self-consciously directs his efforts toward those goals and gains intrinsic satisfaction through their achievement. (McGregor, 1967, p. 49) McGregor's thoughts are closely related to those of Barnard's stated earlier. Both authors point to the need for a close relationship to exist between the individual and the organization to assure effectiveness. Another way of understanding these thoughts is that where there is commitment by the individual to the organization, there will be a higher level of productive behavior and effectiveness of an organization's performance. Mowday, Porter, and Dubin (1974) in their research "Unit Performance, Situational Factors, and Employee Attitudes in Spatially Separate Work Units" (1974) reveal that workers who have a high level of commitment may perform more effectively than workers who are less committed. An even stronger statement of the importance of commitment is made by Hall in The Competence Process-Managing for Commitment and Creativity. He states: Commitment is the soul of work. It is the sense of purpose that guides one's activities; it is the meaning that justifies one's investment of self; it is the feeling of responsibility that defines one's role and reason for being. (Hall, 1981, p. 87) For Hall, commitment is the key variable which establishes selfrespect, belonging, and expectancies. If we follow 12 Hall's line of reasoning, faculty committed to their own or their department's survival would demonstrate a lower need to contribute or be concerned about the entire organization. On the other hand, if they were committed to the university or college, they would be directed towards strengthening the institution and the mission through their "activities," "investments," and the exercising of "responsibility" (Hall, 1981, p. 87). Commitment as a factor in the organization has been viewed from an individual's perspective but also from an organizational viewpoint. Schien (1970) and Steers (1975) propose that commitment is one of the variables which serves as an index of organizational effectiveness. This index of organizational effectiveness was also used by Thomas Watson, founder of IBM. He states: I firmly believe that any organization, in order to survive and achieve success, must have a sound set of beliefs on which it premises all of its policies and actions. Next, I believe that the most single factor in corporate success is faithful adherence to those beliefs. (Watson , 1983, pp. 43) This reference to "adherence to those beliefs" translates into the commitment of faculty to the university which enables institutional "success" to be most likely. The two time intervals which occured during the past thirty years appear to have affected the commitment levels of the faculty to the whole organization. As reported in the literature, this situation presents the institution as a fragmentary organization of faculty who focused their 13 commitment on their own survival and not on the survival of the whole university. This description of the university is illustrated in the Carnegie Council report Three Thousand Eutures. This report states the effects will be: "...department against department..., ...academic against vocational areas..., ...non-tenured against tenured..., and administrators and board against faculty and students..." (Tgtgg Eggpgand Futures, 1981, p. 114). An ERIC, dissertation, and literature search produced no articles or studies which addressed the presence or absence of a relational commitment by the faculty to the entire university. There were studies which sought to understand commitment of faculty through other dimensions. Gaining an understanding of the dimension of relational commitment between faculty and the university is an important step towards developing a more complete understanding of how higher education currently sees itself and functions. Developing this understanding may allow for a clearer understanding of the characteristics of committed or noncommitted faculty; identify particular groupings of faculty on the continuum of commitment; identify individuals who may or may not be likely to leave their jobs; and identify faculty members who perform at higher levels. Each of these findings could provide insights which would help administrators and faculty to better understand each other and devise strategies for establishing, assuring and reinforcing mutual criteria for excellence, survival and l4 mutually advantageous priorities of the entire university. Purposes gt the Study The purpose of this study was to investigate the degree of commitment of faculty to their university. The following were the purposes of this investigation: 1. To report the degree of organizational commitment of the selected faculty from Carnegie-Mellon University, Ohio University, and combined as a total sample. 2. To determine whether there was a statistical significance between the commitment score for tenure and nontenure faculty. 3. To determine if the years of service of faculty was statistically significant in the level of faculty commitment. To achieve these purposes the investigator administered an instrument designed to gather descriptive information on organizational commitment. This instrument was used to gather information about the faculty population studied at the two collegiate institutions. The instrument administered had previously been tested and validated to determine an individuals belief in the organizations goal and values, willingness to exert considerable effort on behalf of the organization, and a strong desire to maintain membership in the organization. (Mowday, Porter and Steers, 1979, p. 226) The findings were subjected to the following null hypothesis: 1. Faculty respondents from Carnegie-Mellon University and 15 Ohio University are equally committed to their respective institution. 2. Faculty respondents who are tenured and nontenured faculty are equally committed to their university. 3. Faculty repondents with different lengths of service to their institution are equally committed to their university. Significance gt tgg Stggy Faculty through the performance of their responsibilities are the primary human resource of the 3 university. The importance of this exploratory study holds significance for the faculty, the administration, the operation, and the university as an organization. There have been different studies of the faculty related to socialization, conflict, motivation and other aspects of their roles. However, there have not been studies which have sought to determine whether faculty are committed to the entire university. If faculty are a primary human resource in a university, then it is important to know whether or not they are committed to the university. The findings of this investigation are expected to yield insights for the faculty and the administration enabling them to develop a clearer understanding of each other and strategies toward attainment of mutual objectives. Commitment has been empirically researched from the perspectives of side-bets (Becker, 1960), attributions (O'Reilly & Caldwell 1980), and individual/organizational goal congruence (Angle & Perry, 1981). This investigative 16 study is expected to furnish information through which further comparisons of commitment could be made in relationship to these different perspectives. The significance of this study is grounded in the following reasons: 1. Presently there is a void in the literature of higher education which articulates the degree to which faculty are committed to the whole university. 2. The results of this study may provide a point of reference for understanding the commitment of faculty as an organizational variable of the university. The determination of the degree of faculty commitment to the university will allow for comparative studies to be performed in such areas as: commitment to a profession (Sheldon, 1971), job attachment (Koch & Steers, 1978), moral commitment organizationally (Buchanan,1974), job involvement (Lodahl & Kejner, 1965), and organizational identification (Miller, 1967). This research could yield results which would strengthen the understanding of faculty and universities as organizations. 3. Through the determination of the degree of faculty commitment to the university a deeper comprehension could be developed by faculty and administrators, helpful to developing viable strategies for recruitment, socialization, and participation of faculty in institutional affairs, and in achieving a more effective organization. 4. Through this investigation the traditional 17 understandings of higher education and the concepts of organizational psychology/management are being integrated. Such conceptual integration may provide knowledge and insight for reconceptualizing how higher education is designed, developed and managed. Design This study was a descriptive analytical investigation conducted through the use of the "Organizational Commitment Questionnaire" (1979) to determine the degree of commitment of faculty to their employing organization. To establish the research design, different methodologies such as case study, descriptive, experimental, developmental studies, and survey research were reviewed and analyzed to determine which could most accurately answer the question under investigation, namely, the degree of faculty commitment to the university. Descriptive research was selected as the design because it concentrates on determination of "what is" rather than determination of "why it is" (Ripple, 1969). The next step in developing the descriptive design was to define commitment and select an instrument which would accurately measure the commitment of faculty to the university. Commitment as a variable in work was categorized by Morrow in 1983. She identified six forms of commitment in work. They are: "value focus, career focus, job focus, organization focus, union focus, and combined dimensions of commitment" (Morrow, 1983, p. 487). Of these foci, the 18 "organization focus" was most appropriate in exploring faculty commitment because the constructs enable the investigator to understand the relationship of the individual faculty member to the institution in which he/she is employed. The remaining foci, "value, career, job, union, and combined dimensions of commitment" identified by Morrow, enables investigations in understanding how a faculty member relates to a different set of commitment orientations. After reviewing the various definitions of commitment provided by Morrow and the literature, the one selected which delineated what was being examined in this study was a definition develOped by Mowday, Porter, and Steers 1979. They define commitment in three parts: 1. strong belief in and acceptance of the organization's goals and beliefs; 2. a willingness to exert considerable effort on behalf of the organization; 3. a strong desire to maintain membership in the organization (Mowday, Porter, & Steers, 1979, p. 226) This definition was most appropriate for the purposes of this study because it specified the attitudinal variables of commitment as an active relationship between the faculty member and the university. Utilizing Mowday, Porter, and Steer's distinctive definition would require faculty to either agree or disagree with the three parts of the commitment definition and therefore identify their level of commitment to the university. In 1979 Mowday, Porter, and Steers developed the procedure for evaluating the presence or absence of these 19 three evidences of commitment. They constructed a 15-item questionnaire which measures the active commitment reflected in the definition. The relationship between the concept and each of the questions is sound and has been established as having strong psychometric qualities. The complete statement of psychometric properties is presented in Chapter III. Mowday, Porter, and Steers administered the instrument to 2,653 employees. Their samples contained a broad cross section of professional and blue-collar individuals with the test populations being large enough to cover faculty classifications and university organizations. The definition as measured by the instrument would establish the strength of faculty commitment to the university. To explore the question of relational commitment of faculty to the university, two representative universities were chosen as sites. The first was Carnegie-Mellon University, a private institution located in Pittsburgh, Pennsylvania. The second was Ohio University, a part of the State of Ohio Higher Educational System located in Athens, Ohio. These institutions were chosen because they reflected both private and public organizations and had both experienced the growth of the "golden years" and turmoil of the 1980's. They also presented interesting comparisons in terms of size, institutional identification, (Ohio University being part of a state system), and institutional mission. 20 Methodology The methodology which was used to conduct this examination was based in the administration of the "Organizational Commitment Questionnaire" (Mowday, Porter,& Steers 1979) to the faculty within each of the two universities, Ohio University and Carnegie-Mellon University. The selection of academic departments to be studied within these universities was made by the investigator after reviewing the course offerings in each university catalog to determine comparability of curriculums between academic departments. The academic departments which had the most comparable course offerings in terms of requirements and course descriptions were: History, English, Philosophy, Psychology, and Management. After determining the academic departments, a list of the faculty members in the matched departments of each university was developed through the use of the directory of faculty. Faculty so identified received a letter introducing the investigator, the purpose of the study, explaining the process, and requesting participation of the faculty recipients. The "Organizational Commitment Questionnaire" was included with the letter along with a stamped self-addressed envelope for the return of the questionnaire to the investigator. There was an eight-week time line for the instrument to be received, completed and returned to the investigator (See Appendix A). A reminder letter was mailed to each faculty member in this study three 21 weeks after the first mailing requesting the return of the completed instrument as quickly as possible. Eight weeks after the initial mailing, the returned and completed questionnaires were scored to determine a score of commitment and organized according to each respondent's university affiliation. The scores were then added together and divided by the sample of returned questionnaires from each university to provide a mean score of commitment for each university. The first hypothesis tested the two sample means according to the null hypothesis to determine if there were real or chance differences between the two populations. If there was no real difference, the two samples would be combined to provide a commitment score for the total sample. Subsequently, the total combined responses from faculty respondents from both institutions were organized by faculty tenure or nontenure status at their universities. The second hypothesis required that a mean for tenure and nontenure was determined and a two-tailed t test was conducted to ascertain whether there was significance between the two means of tenured and nontenured faculty. The third hypothesis required the analysis of the data to examine faculty commitment according to years of service in the university. The data were organized in according increments of ten years, forming four groupings: 1 to 10 years, 11 to 20, 21 to 30, and 30 on up. Means were computed for each of these groupings and Dunn's multiple comparison procedure was used to contrast the six pairs. 22 Assumptions This study was structured based on a series of assumptions. These assumptions are: 1. That a professional relationship of commitment exists between the university and the faculty. The university provides the resources, facilities, and students and the faculty provides the process which enables the institution to fulfill its mission. 2. The experiences of the growth of facilities, enrollments, and the development of academic disciplines during "golden years" and unfavorable contemporary conditions have had an impact on faculty and the relational commitment of faculty to the university. 3. University effectiveness is affected by the presence or absence of relational commitment of the faculty. 4. The definition of commitment and the instrument developed by Mowday, Porter, and Steers (1979, pp.226) accurately represent commitment of the faculty to the university. 5. There is a compatibility of university organizational behavior and actions and that of other human organizations such as business, hospitals, state agencies, telephone companies, and research organizations. 6. Faculty participating in this study will understand the instrument's terminology and answer the questionnaire honestly. 7. The findings from each college sampled may have 23 implications for the entire host institution. Limitations _t tag gtggy The following are the delimitations of the study: 1. The exploration of commitment was limited to two institutions: Carnegie-Mellon University and Ohio University; therefore, the results cannot be viewed with ‘ certainty that they would apply to other universities or colleges. 2. The population will be limited to five academic departments in each university which limits the ability to apply the results to all academic departments in either university. 3. As part of the preparation for conducting the research, the Michigan State University Committee on Research Involving Human Subjects was consulted. The Committee expressed concerns about the anonymity of faculty during the research process. Their recommendation, which was accepted, was to track the faculty responses with only the letter number code. By accepting and using this method of identification, it limited the ability to analyze the responses according to sex, ethnicity, or academic rank. The following are the limitations of the study: 1. The results of the instrument's application will be limited by comprehension of the language used in the questions and honesty of respondents. 2. The literature in higher education concerning 24 commitment of faculty to the university is based mainly on professional opinion, which limits investigative ability for building upon research designs and findings other than what is known in Organizational Psychology and Management. Organiaation gt tag gtpgy The investigation of the relational commitment of faculty to their university is organized into five chapters. Chapter one contains the introduction and statement of the problem, purposes, significance, and design of the research; methodology; limitations of the study; definitions and organization of the study. Chapter two contains a review of the literature and research pertinent to the purpose of this study. Chapter three contains the design of the study, methodology, instrumentation, collection, and analysis of the data. Chapter four contains a presentation of the findings of the study. Chapter five contains a review of the purpose and methodology of the study, major findings, conclusions, implications, and recommendations for further study. CHAPTER II REVIEW OF THE LITERATURE "We're in a period of great fragmentation. There is almost no common commitment among faculty members, except to their academic discipline, and there is no agreement as to how we should shape the curriculum to explore the map of human experience. There is a great churning going on." (Rhodes, 1986, p. 14) The condition described above by Rhodes reflects an opinion that American universities, whose missions include teaching, research, and service, are characterized by faculty who are fragmented in their commitment to their institution. The result of such fragmentation, to use Rhodes' words, creates "a great churning going on" within the institution. The principal purposes of this study were threefold: to explore whether the faculty are committed to the whole institution, to determine if there was a significant difference between commitment among tenure and nontenure faculty, and to compare the commitment scores as organized by years of service. To establish the context for these purposes, Chapter II includes: (1) a discussion of faculty roles within the university and their importance, (2) a review of the major events of the last thirty-five years which have had a major impact upon higher education, (3) a review of faculty and university changes (development of academic disciplines, self-perception of faculty, participation in university operations, etc.) which evolved from the past thirty-five years, (4) commitment as an 25 26 organizational variable, (5) research findings concerning commitment, and (6) a summary of the chapter. Eaculty Rgtgg To understand why it is important that the faculty be committed to the whole institution, it is first important to know and understand their responsibilities within it. Administrators, staff, students, researchers, boards, external agencies, and society all contribute and share in the maintenance and operation of a university. Faculty, however, have a special province in the academic community due to the nature of their tasks. Faculty teach, conduct research, provide service, participate in institutional governance and operations, and share in the development and maintenance of the organizational culture. Bowen and Schuster define and describe teaching, research, service and participation in governance by the faculty in their book American Professor (Bowen and Schuster, 1986, pp. 15 to 21). The following are their perceptions of these activities. One, teaching by the faculty is the process of instruction which is intended to create competence and skills within the students so that they can contribute to a job and society. Teaching enables faculty to transmit knowledge, advise students, serve as role models, and try to meet the societal trust that learning will occur. Two, faculty conduct research, both basic and applied, that seeks to discover new knowledge, answers to problems, or develop future lines of inquiry. 27 Three, service by faculty are activities which enhance the individual, provide expertise, or enrich society. Faculty are able to perform this function due to their unique expertise and abilities. Four, faculty participate in the governance and operations of the university through involvement in academic senates, hiring new faculty, the evaluation process, proposing and implementing new programs, developing departmental and college budgets, recruiting students, and drafting and reviewing policies. The performance of these operational duties by faculty is accomplished through formal structures or informal means which have received tacit approval of the institution. The fifth function in which the faculty participate is the shared development of the university culture. Mayhew writes, "the faculty is the most effective collective memory and exemplar of tradition." (Mayhew, 1980, pp.224). Clark elaborated on the importance of the "organizational saga" to the university and its members. He states: ... an organizational saga is an unparalleled means of unity. It forges links across internal divisions and organizational boundaries, as internal and external groups emotionally share their common belief. It binds together various organizations of work and avenues of participation, emphasizing the whole over the parts, as the making and expressing of the story. Most important, the saga deeply commits the individual to the organization. (Clark, 1971, pp. 510-511) Mayhew identifies faculty as the most "effective" source of the organizational saga or culture and Clark illustrates why an organizational saga and culture are important to a 28 university. These five tasks of the faculty are performed to different degrees by each person and collectively they form what faculty do within a university. Teaching, research, service, participation in governance and operations, and developing the institution's culture are the responsibilities of the faculty. The review of these faculty responsibilities raises their importance to a university. Could the university fulfill its missions if faculty did not perform these responsibilities? Through these activities the faculty provides the essential energy to the university and enables the university to achieve its goals. Statements which demonstrate the importance of faculty to the university are presented by Bowen and Schuster, and Lipsett and Ladd. Without going to the extreme and asserting that "the faculty is the university," the talent, training, vitality, and social conscience of the faculties are critical ingredients of the power of each college or university to deliver acceptable teaching and learning. (Bowen and Schuster, 1986, p. 3) That faculty is the heart of the academy is more than a professional conceit. The stronger American colleges and universities have never been bureaucratic institutions where decisions passed down a hierarchy of administrators. They are associational structures in which professors--many with exceptional independence because of academic tenure and traditions which surround it--have played the decisive role in governance. (Lipsett and Ladd, 1971, p. 54) Through the work they do within a university the faculty are a "critical ingredient" and participate in a "decisive role in governance" of the institution. Faculty are responsible and accountable for the 29 critical functions of teaching, conducting research and service, participating in institutional duties, and contributing to the shared development of the university culture. These functions are the special province of the faculty and are essential for achieving the goals of the institution. Events gt the Past Thirty-Five Xears Over the course of the last thirty-five years, universities have experienced tremendous expansion as well as a period of hard times. To understand why higher education is in a "period of great fragmentation" as spoken of earlier, it is important to review the conditions underlying the fragmentation and how those conditions affected the faculty (Rhodes, 1986, p. 14). The period between 1955 to 1974 has been referred to as the "golden age" in American higher education. In Academic Strategy: The Management Revolution 1g American Higher Education, Keller (1983) identifies the tremendous growth which took place in America's colleges and universities. A summation of the conditions of growth of the university during this era is outlined below. Student enrollment increased from 2.5 million in 1955 to 8.8 million in 1974. The massive influx of students required physical facilities of universities to double in size and more college buildings were built in those 20 years than in the preceding 200 years. Academic programs expanded, providing more areas of study which added to the increasing number of institutions 30 granting advanced degrees. An indication of the growth of academic programs is found in a comparison of the number of degrees which were granted in 1955 and in 1974. 1955 1974 Bachelors Degree 266,000 633,000 Masters Degree 58,000 278,000 PhD 8,800 33,000 (Keller, 1983, pp. 8-9) Faculty were a significant beneficiary of this twenty- year growth period in terms of employment, opportunities, compensation, research funds, facilities, and in the importance of faculty roles in the operation and maintenance of the institution. McConnell states how the changes during this period of time changed the roles of faculty. One of the most significant changes since World War II is the great growth of faculty power, coupled with faculty professionalization. Either by formal delega- tion or by tacit approval, college and university faculties have attained a high degree of professional self-government. They control education for and entrance to their profession, selection, retention, and promotion of their members, the curriculum, work sched- ules, and evaluation of their own work. (McConnell, 1971, p. 99) The combined effect of these events also increased the esteem of the faculty within the university and the society. Schuster and Bowen state: Around 1970 the American faculty's condition probably reached its most robust state. Higher education was enjoying tremendous and sustained growth, and faculty participated in many of the benefits. The campus work environment was favorable and faculty prestige was high. More fundamentally, the academic profession had achieved substantial influence over curricular matters and over the selection and promotion of academic personnel. Thus, in important ways, by 1970 the American faculty had "arrived." (Bowen and Schuster, 1986, p. 13) 31 The "golden age" for faculty represented a time when their talents and competence were recognized and prized not only by the university but also by society. American higher education was filled with hope and the prospect of continued growth and deveIOpment in the future. The "golden years" began to fade in the mid 19705 under the weight of a sharp increase in the price of oil and a generally depressed economy. This turn of events led many universities toward uncertain futures and real predicaments as they struggled to handle the conflict, retrenchment, and reappraisal that accompanied this new condition. The Carnegie Council report Three Thousand Futures (1981) articulated the variables which influenced the shift from "feast to famine." The following is a summary of those variables: reduced enrollments, decline in state and federal revenues, increased competition for students, faculty's defensive posture to the new situation, decline in the quality of people in administration, greater selectivity by students choosing institutions, public agency intrusion into university affairs, threats to the future of private education, decline in the quality of research with fewer young scientists, increased internal stresses within the institution, less cooperative governance, more competition for funds, and pressures of new technology threatening the need for classroom-type education (Three Tagggagg Eaturgs, 1981, pp. 2-3). These variables affected each university in different ways and responses varied among institutions. 32 The faculty felt the pressures of the late 1970s and early 19805 most significantly. They no longer had a surplus of students, an abundance of research funds, attractive economic packages, ease of establishing new programs, or ease in obtaining other employment opportunities. The faculty's sense of well being and security shifted to pessimism and doubt as they viewed their position and the events of the period. Bowen and Schuster articulated this shift: ...in the fifteen years since then, various developments have eroded those hard won accomplishments and jeopardized the well—being of the academic profession and with it the quality of American higher education. (Bowen and Schuster, 1985, p. 13) The past fifteen years have taken a toll on the faculty, their perceptions within the university and their commitments to the institution. Between 1955 and 1988 American higher education experienced periods of unprecedented growth and a time of reduced resources and retrenchment. The events of these periods influenced the directions and changes for both faculty and higher education. Faculty and University Changes The preceding thirty-five years were periods of sharp contrast for American higher education. The pendulum swung from tremendous growth to the challenge of reduction of resources in a relatively short period of time. These contrasting periods in higher education influenced faculty and their behaviors with the results being interwoven into 33 the entire environment of the university. The university no longer has the common commitment of the faculty produced by their sense of common roles and purposes with the university. The two eras and the events within each resulted in the creation of a fragmentation among the faculty as well as with the university. (Bowen and Schuster, 1985 and Carnegie Council , 1981) Academic disciplines expanded rapidly during the "golden years" with the discovery of new knowledge and the faculty's commitment to develop new specialties. The direction of developing academic disciplines was encouraged by society, university administrators, and within disciplines and supported by the level of knowledge, student demands, financial resources, and the desire to maintain America's position as the leading nation of the world in higher education. (Sanford, 1967) Through the proliferation of disciplines the faculty's identification shifted away from a broad university orientation toward their specialties or subspecialties. The need to create the foundations of the new academic disciplines took a primary place of importance for the faculty. The totality of the university and mission came second. Schuster and Bowen along with Blau state the difficulties resulting from the development of academic disciplines: We believe there has been a widespread and disturbing trend toward the increasing segmentation of the faculty and that this tendency has adverse consequences for the professoriate and for higher education. First, increasing fragmentation has resulted from narrowing 34 academic specialization by disciplines. Specialty has begotten subspecialty and that process has continued unabated over many years. Parochial, campus-bound loyalties long ago gave way at many institutions of higher education to a much more cosmopolitan discipline defined professoriate. (Bowen and Schuster, 1986, p. 16) Although these improvements in faculty performance resulting from a cosmopolitan interest in communication with colleagues outside benefit the academic institution, the weaker loyalty of the better qualified faculty harms it. For this difference in allegiance threatens to create a process of negative selection, as the best faculty members, whose local commitments are leave and the least qualified ones, who have weaker, (Blau, 1973, pp. 120-121) stronger ties, remain loyal. Diversity of knowledge and development of disciplines were inevitable but it was accompanied by the weakening of "campusbound loyalties". The need of the professor to connect to the discipline drew him or her away from the institution and towards the discipline, leaving a void in the professor's relational commitment within the university. The development of new disciplines was also accompanied by a companion need to establish professional associations and standards and principles of the new disciplines. The process necessary to the development of these organizations and foundations required the faculty to project their identities into these new and emerging organizations, foundational knowledge, and standards. Through such faculty activity, faculty shifted their previous institution orientation to external reference points of the developing discipline and their professional associations. Accompanying the shift in reference was also the sense that the standards of the discipline were of more importance than 35 the standards developed by the employing university community. Ikenberry explains: His principal identification tends to be with his professional group of national, if not international, dimensions, and not necessarily with the particular organization or institution by which he is employed. He tends to hold to universalistic standards rather than institutionally derived standards, to values of specialized knowledge rather than broad and perhaps institutionally relevant competence, and to appear to be affectively neutral, even in a time of institutional crisis. (Ikenberry, 1974, p. 28) Blau and Scott support Ikenberry's statement in Formal Organizations: A Comparative A roach, as they articulate how external reference points effect the association with the main community. They state, "... as every member of the group, but nobody else, is assumed to be qualified to make a professional judgment" (Blau and Scott, 1962, p. 62). Thus, development and establishment of professional academic associations drew faculty's commitment away from the university and created a conflict concerning which group, the university or the association, was qualified to perform evaluation. As was indicated earlier, the faculty traditionally have participated in the institutional governance and operation. This involvement has taken on a different character with the advent of the growth and specialization of academic fields. The specialization of disciplines has limited the faculty's perspective, sensitivity to, and awareness of the greater institution. This shift of faculty attention, affiliation and loyalty has directed the faculty 36 to be highly protective of their areas of specialty, consequently jeopardizing the whole institution by fragmenting what is best for the whole. Keller in Academic Strategy emphasized this point by noting Burton Clark's observation, ...the role of faculty authority is shifting from protecting the rights of the entire guild, the rights of the collective faculty, to protecting the autonomy of separate disciplines and autonomy of the individual faculty member. (Keller, 1983, p. 37) Truman lent credence to Keller's observation, There has been a heavy emphasis upon professionalization, professionalization by discipline and even a kind of microprofessionalization with the result that the interaction of individuals has been within such professional boundaries, and there has been a kind of atrophy of intra-institutional contacts and identifications so we now have a situation perfectly familiar in most universities, where a man will have more intimate and close contacts with colleagues three thousand miles away and will share more affection and loyalty with him than he will with a colleague who occupies an office three doors down the corridor. There has been, in consequence of this, a weakening of concern for the collective educational enterprise that spans any such professional boundaries or should span them. (Truman, 1970, p. 7) This is not to state that all faculty have transferred their perspectives and loyalties to specialized disciplines or associations, but it does identify how faculty may order their relationships and connectiveness. Faculty participation in institutional governance is based on a shared concern and commitment to the whole university. Without the collective thinking, involvement in and critical evaluation by the faculty about the whole institution, a perilous situation arises. Clark states: 37 The many subjects of academia produce an endless number of churches and sects that are in turn subdivided still further by institutional settings that vary radically in character. Academic groups set apart by subject and in part by type of institution become the unmeltable ethnics of higher education. One by one, they are stubborn about their place in the sun. They root themselves in their basic operating units, the departments and the professional schools evolving considerably on their own terms. The overall system becomes essentially bottom-heavy: it is not vulnerable to easy tipping by winds of change nor can it be steered by those who think there is a rhetorical helm. (Clark, 1985, p. 41) The faculty have drawn away from the whole university and they have created an environment which is straining to provide commonality among faculty and academic areas in the face of a dispersion of interests and commitment. Faculty break into factions, protect themselves, provide little service to the entire institution and thus destabilize the whole organization. Does the condition of a weak commitment to the whole university bring with it the peril that has been described? When an organization is created to function through a series of interrelationships and a shared perspective is not present, then the organization becomes vulnerable. Behaviors will become more irrational, adversarial, and with limited chances of creating a comprehensive understanding. Truman and Lipsett/Ladd identify these patterns of behaviors. An aggregate that is no longer coherent as a community, unsure of and attaching hesitant value to its collective undertakings, is easily split into factions. Responses of such an aggregate to attack are likely to be unconstructive and bewildered though not necessarily lacking in passion. (Truman, 1970, p. 8) 38 The American professoriate today is an extraordinarily diverse assortment of professionals, very much divided collectively--and, in many cases, uncertain individually about what they and their institution should be doing. They operate in an institutional context in which decisionmaking is exceptionally decentralized and power diffuse, in which the mode of operation is associational--the collective endeavor of peers——rather than bureaucratic with hierarchical lines of command. If the faculty had a soul or moral unity, it could probably withstand the pressure buffeting it and keep the university on course. If academe were less intensely politicized, the diversity would be fairly manageable. If the university were a bureaucracy with directives flowing from top to bottom, a strong central administration might yet impose unity on the faculty even if its members were at odds. But when professors are collective decision-makers; when they are deeply divided on all core beliefs, identifications, and expectations; and when, furthermore , they are operating in an environment where political pressures are intense, in which their institution is a pivotal one, and thus, a setting in which many of the great controversies in American life are-~and will continue to be--fought out; then fragmentation of the academy appears to be nigh unavoidable. (Lipsett and Ladd, 1971, p. 60) These statements identify a diverse university community and faculty being of many different minds, commitments, and purposes. Lipsett and Ladd's conclusion identified the unproductive nature of a community, the university, where there was not a central "core" of beliefs and commitments. Fragmentation among faculty has also occurred between the various academic ranks and purposes they serve. There has always been a degree of tension between the faculty of different academic ranks and the varying expectations of teaching, research and service. These strains have surfaced more clearly as institutions were affected by the period of retrenchment and reappraisal. The prosperous years provided a financial base large enough to accommodate the economic 39 needs, promotions, and diverse array of programs of a university. The reduction of financial resources resulted in universities cutting back on salaries, promotions, and programs. Consequently, faculty have felt less certain about their futures and a need to defend their purposes and programs. Bowen and Schuster identify the tensions which exist between the ranks of faculty. Collegiality has been further undermined by tension between junior and senior faculty, and by perceived salary inequities. (Bowen and Schuster, 1986, p. 144) . ..junior faculty had ceased to function as fully participating members of their campus communities, even within their own departments, as they “burrowed" toward tenure. (Bowen and Schuster, 1986, p. 147) Unlike junior faculty, they (faculty holding mid-level ranks) had achieved tenure and were more or less secure ("financial exigencies" and the like aside). But, looking over their shoulders, they say the new breed of well-trained young faculty fixated on scholarship and performing--albeit out of a dire necessity-—at levels heretofore rarely seen on campus. And looking ahead, they saw the senior faculty, anointed under a different reward structure and now safely ensconced in the highest paying grades. As presidents and deans sang praises to the institution's redirected mission, many mid-careerists contemplated their marginal prospeCts for promotion with a deep sense of inequity. (Bowen and Schuster, 1986, p. 149.) ...many senior faculty who had played loyally by the "old rules," not just for years but for decades, but were now faced with a shifting reward structure. Some were angry, embittered, alienated from the new order.... Many members of the senior arts and sciences professoriate, the "old guard," felt they had been relegated to subordinate status. (Bowen and Schuster, 1986, pp. 149-150) The faculty seems to be growing more segmented than usual, and the end of this movement toward fragmentation is not in sight. (Bowen and Schuster, 1986, p. 152) These observations identify perceptions which caused 4O tensions to exist between faculty and which have resulted in competition and resentment rather than cooperation. The schism between faculty has not been limited to the differences in ranks but includes the work performed. Karol and Ginsburg in Managing tag Higher Education Enterprisg (1982, p. 12) articulate the strife present between teaching and research, liberal arts and professional schools, graduate and undergraduate, and sciences and humanities departments. Within this type of environment the faculty responds by being protective and defensive rather than collaborative and supportive. The result is faculty who are leery of questions or challenges and dismiss the importance of the relational commitment within the institution. The past thirty years for American higher education have comprised perhaps the most dynamic time period in its 350-year history. The tremendous growth of the "golden years" provided the necessary financial resources and motivations for institutions to pursue the challenges of expanded facilities, programs, knowledge, student bodies, and responsibilities to society. Universities eagerly accepted these opportunities for growth with the results being institutions that were larger, more diverse in knowledge, manifesting greater complexity of interests, and dispersion of directions. The growth of the university was followed by a time of restraint which created conditions within the university that more clearly identified areas of difference, conflict, and fragmentation. These thirty years ———————— m=-—_h-ll 41 have shaped the environment that confronts universities today and have contributed to the consequence of the faculty being less committed to the whole institution. Faculty and universities changed as a result of the events of both time periods. Faculty developed new academic disciplines resulting in a narrower focus of direction and when threatened by retrenchment became self protecting with little interest in the whole university. Universities became loose knit organizations with a limited sense of collegiality and an atmosphere of competition among the various institutional interests. Commitment ag ag Organizational Variable To this point the review of the literature has been concentrated upon what faculty have experienced during the past thirty years and the impact of growth and retrenchment upon faculty commitment to the entire university. The review of faculty roles, and the effects of events of the past thirty-five years provide an understanding of the faculty, and the university as an educational organization and the nuances which operate within the organization's structure and processes. Important to understanding the commitment of faculty to the institution and how commitment performs as an organizational variable are the findings and concepts found in the literature of Management and Organizational Psychology. Even though the university is not easily included in the context and language of Management or 42 Organizational Psychology literature, the concepts and knowledge concerning commitment from Management and Organizational Psychology reveal the relevance of the concepts to the collegiate institution. Cyert reinforces this point and states: Unfortunately, management in education is still a concept that stimulates a negative reaction from many academics. As a result, organizations in higher education tend to neglect management concepts and practices. (Cyert, 1983, pp. vi) Commitment in these disciplines of organizational psychology and management has been explored as a concept which relates to the individual, the group, the organization and as part of the culture of the institution. Each of these commitment orientations provides insights to commitment as an organizational variable and underscores the importance of the faculties' commitment to the university. The Individual and Commitment One of the first to write about commitment in a conceptual manner was Mary P. Follet in the 19305. Follet's conceptual understanding revealed a process which would develop the individual's abilities towards understanding self, others, and the organization. She believed this greater understanding would enable the individual to integrate different viewpoints of the individual and the organization and form a unified group in pursuit of a common goal. In order for the individual to act with greater understanding and commitment, Follet believed that through its policies and procedures the organization should 43 encourage and support the individual in recognizing the commonality of the pursuit of both the individual and the organization. She wrote: It seems to me that the first test of business administration, of industrial organization, should be whether you have a business with all its parts so coordinated so moving together in their closely knit and adjusting activities so linking, interlocking, interrelating, that they make a working unit- that is not a congeries of separate pieces, but what I have called a functional whole or integrative unity. (Follet, 1932, p. 71) Our obligations, our responsibilities, our loyalty, should be to a functional unity of which we are a part. (Follet, 1932, p. 83) Follet does not explicitly use the term commitment but her reference to the individual being part of the "functional unity" is of the same meaning. This form of commitment requires that the individual accept responsibility for the "functional whole" and to be involved in the “whole a making." Follet used these unusual words to describe individuals and organizations which realize that there is more to be gained collectively then there is in being separate entities. The concept of an "integrative unity" proposed by Follet parallels McGregor's (1960, pp.51-53) thoughts of how the organization's and the individual's needs must be acknowledged if there is to be an effective work environment. According to both authors, if the individual or the organization only perceive their own needs, then there will be severe limits to the effectiveness of both. It is clear that Follet realized that an individual has a 44 collective responsibility to the organization and that it is only when this becomes manifested by the individual that the organization can perform at its most effective level. A different approach to viewing the individual and commitment is presented by J. Hall. The point for Hall is that individuals who are committed to work are then purposeful in what they do and how they do it. Possessing this commitment permits and strengthens the individual to create a "healthy environment" within the organization and enables individual differences among employees to be recognized and integrated. He writes: Commitment is the soul of work. It is the sense of purpose that guides one's activities; it is the meaning that justifies one's investment of self; it is the feeling of responsibility that defines one's role and reason for being; and, when shared, it is a common bond which holds people together in ways that transcend differences and personal gratification. ... But work will serve few requirements for either normalcy or health if it is devoid of commitment. Indeed if commitment is ignored, discounted as a nice but unnecessary moral factor, or simply mismanaged, both normalcy and health will be impaired. (Hall, 1982, p. 87) This perspective illustrates that with commitment to work individuals invest themselves in the organizational process and establish a direction to their effort. Hall contends that the individual's commitment to work creates the ability for a "common bond" and a state of "normalcy" to be present in the organization. Commitment as configured by Hall, is a statement of the importance of commitment to both the individual and the organization. 45 Cgmmitment and Qrganizatigpa; ggata Salancik presents commitment from a somewhat different orientation, attending to the effect of commitment on goals and values. In this form commitment is seen as the acceptance of the organization's implicit or explicit values. An acceptance of these values aligns the individual's actions and attitudes with those of the organization and the goals the organization is trying to achieve. The following statement is how Salancik understands commitment and the results it achieves. ...an individual who is committed to an organization will tend to adhere to its norms. One implication of membership is that you will behave in ways appropriate for a member; that is, you will conform to the implied or explicit values and expectations of those to whom you are committed. ... The importance of socializing organizational members to the values of the organization is obvious when one realizes that the organization cannot always control who comes into the organization. If the organization altered its values to accommodate each new influx of members it would be in a poor position to develop coherent strategies for organizing activities. An effective use of commitment within an organization is to induce individuals to pursue specific objectives of the organization... (Salancik, 1977, p. 27-29) Salancik's perspective displays how the commitment of the individual to the organization creates a process for him or her to accept the organization, what it believes, how it performs, and what it pursues. A commitment of this type bonds the individual to the organization in both attitudes and behavior. This type of commitment results in an integrated group of people who are willing to perform 46 together, share common goals and directions. Conceptual Models gt Organizattons and Commitment A different perspective of commitment can be found in the model of organizational behavior. These models articulate behaviors, management processes and styles of organizational interaction that maximize opportunity for the individual and the organization to be effective. One such model is the "Managerial Grid" developed by Blake and Mouton. It is their contention that a "9,9" style of management which maximizes the competence of "production" and "people" will prove to be most successful. They define work in this style by saying: Work accomplishment is from committed people; interdependence through a "common stake" in the organization purpose leads to relationships of trust and respect. (Blake and Mouton, 1964, p. 10) Their argument is that when this model of management is accepted and implemented, commitment of people will occur leading to conditions of mutual understanding and agreement, participation, integration of individual and organizational purposes. They state: Commitment does not mean the opposite of all of the above with the addition of an intangible but indispensable plus. The plus is a personal sense of desire to contribute to the organization's success, through accomplishing the purposes of that component for which one has accepted responsibility. When an individual acts according to this sense of purpose in a spontaneous, self-generated and self-directing way, organization and individual commitment are integrated. (Blake and Mouton, 1964, p. 167) This is a model of organizational performance which centers on two variables, production and people, in the belief that 47 when those variables are competently managed the result will be commitment which will enable both the organization and the individual to perform more effectively. A different approach to organizational models was proposed by Burns and Stalker. Their efforts concentrated on classifying organizations as either "mechanistic" or "organic." "Mechanistic" institutions were described as hierarchical, with emphasis on vertical interactions, task differentiation, and insistence on loyalty. "Organic" institutions were seen as networks of loyalty, control, and authority; specialized knowledge collaborating with others; involvement; and commitment to the "organization's tasks, directions, and achievements." Burns and Stalker propose that the organic form of an organization is most effective in dynamic conditions, uncertain environments, and where new discoveries are frequent. It would appear that a present- day university reflects many of the criteria and conditions of an "organic" organization. Most of the criteria of the "organic" institution fit, but there is the question as to whether faculty are committed and loyal to the organization, the university (Burns and Stalker 1961, pp. 119-125). Otgapizational Culture apg ngmttmgpt The culture of an organization permeates the structure, processes, and people of the institution and provides an additional perspective of the importance of commitment. Organizational culture most simply defined is the way things 48 are done within an organization. While the concept is relatively new, it has provided many insights into organizations and why they are successful. The process of developing an organizational culture is accomplished through the values, models, ceremonies, and communications which occur within an institution. As the culture forms, it serves to organize people's thoughts, feelings, and actions towards the basics of the organizational mission. In the university the faculty are central to the development and implementation of the institution's culture, as noted by Mayhew (1979). If the faculty are not committed to the organizational culture, then their attentions will shift to their own discipline-related cultures which would tend to fragment the whole. Corson and Truman articulate how the culture of the university, if not embodied by the faculty lessens the belonging to and trust of the institution. They state: Increased emphasis throughout society on specialization accentuated many professors' identification with their professional disciplines.... Coupled with the essential independence of the intellectual way of life, this tended to erode the "social cement"- the mutual trust that derives from a complimentary relationship among colleagues in an enterprise- that is essential to an organizational effectiveness. (Corson 1975, p. 13) For all of the members of the college and university in these years, there has been in consequence a disappearance of trusts, of shared unarticulated assumptions, underlying informal means of accommodation and control available in a genuine community. (Truman, 1970, p. 8) Miles (1979) reveals that the trust between and among people is critical to organizations experiencing stress. 49 The element of human behavior which is central to an analysis of organizations under stress is that of mutual trust. It is the mortar between human bricks. (Miles, 1969, p. 355) These statements indicate that the culture of the contemporary university does not possess strong bonding qualities among its members and, as a consequence, is prone to follow different directions rather than that which is In the absence of "social cement" established by the whole. and "trust" within the university, the organizational culture will tend to reinforce the separateness and its benefits rather than the benefits to be derived from a Clark in "Belief and Loyalty in commitment to the whole. College Organization" outlines how the culture of a university does hold significant importance in its ability He states: to empower the institution. ...an organizational saga is an unparalleled means of unity. It forges links across internal divisions and organizational boundaries, as internal and external groups emotionally share their common belief. It binds together various operations of work and avenues of participation, emphasizing the whole over the parts, as the specific forms are seen to have contributed to the making and expressing the story. Most important, the saga deeply commits the individual. ... ...a common institutional definition becomes a foundation for trust, easing cooperation and .0. communication. A high degree of loyalty causes individuals to stay with a system, to save and improve it rather than to (Clark, 1971, p. exit to serve self-interest elsewhere. 510-511) An "organizational saga" is the collection of history molded into the working knowledge of an organization which connects the parts to the whole, enabling it to have a sense of 50 presence and purpose. With faculty being dispersed by disciplines, subdisciplines, ranks, and varied purposes, the fragile nature of the institutional culture moves toward a general identity with little distinctiveness. The process of weakening university cultures has lessened the degree of shared beliefs, values, and commitment to the whole institution. Management and organizational psychology have theorized about commitment as a concept with relationships to the individual, the group, the organization and the culture of an institution. Research on Commitment The preceding section has concentrated on commitment as an organizational variable and how it relates to the individual, group, organization, and culture. The conceptual knowledge provides a background from which to view different research studies of commitment. The research on commitment reveals that commitment is an important variable in organizational effectiveness. In 1957 Goulder performed a study, Cosmopolitans apg Locals: Toward 52 Analysis gt Latent Social Roles, on a small college which sought to understand the different social roles faculty performed within the institution. The study focused on "loyalty to the organization, commitment to professional skills and values, and reference group orientations" as the variables of the study. The variables 0f the study defined the different social roles of 51 "cosmopolitan" and "local" which were ascribed to faculty as a result of their responses to the questionnaire. Through faculty responses to the questionnaire, Goulder was able to attribute behaviors to different social roles. The "cosmopolitan" is seen as "low on institutional loyalty, high on commitment to specialized role skills, and likely to use an outer reference group for orientation". The "local" is "high on loyalty to the employing institution, low on commitment to specialized role skills and likely to use an inner reference group orientation." The study of the faculty revealed two important tendencies; one is that locals have a greater degree of influence within the university, and two, that locals exhibit a higher degree of participation in the institution. The results of the study were not statistically significant, but the tendencies were important in developing an understanding of faculty roles. While the study was conducted in 1957, it appears that the definitions of "cosmopolitans" and "locals" would fit the faculty in today's universities. The tendency that faculty have greater commitment outside the university would translate, following Goulder's work, to less influence and participation in the university. This research identifies faculty behaviors within a university and defines characteristics of faculty roles (Goulder, 1957-58, pp. 281- 306 and 444-480). In addition to the work done by Goulder, there have been many other research studies done on commitment of the 52 individual to the organization. Mowday, Porter, and Dubin in 1974 conducted research which looked at "Unit Performance, Situational Factors, and Employee Attitudes in Spatially Separate Work Units." The findings suggested that highly committed employees may perform better than ones less committed. Steers in 1977 researched the "Antecedents and Outcomes of Organizational Commitment." The research was conducted with 382 hospital workers and 119 scientists; both samples were from major organizations. To obtain the measures for this research, data were collected from "personnel variables, job characteristics, work experiences, organizational commitment, desire and intent to remain and behaviors" (Steers, 1977, pp. 46-56). Three of his findings were of interest to this study. First was that people "more highly educated... would be less committed to the organization and perhaps more committed to a profession or trade." Second was that commitment raises the likelihood that the employee will want to remain with the organization. Last was that an outcome of commitment is to provide a more stable work force. These findings can help to understand the faculty's ability to commit as well as the result of not having commitment. These findings help to show that commitment is an important organizational variable for both the individual and the institution. Angle and Perry (1981) conducted research attempting to link organizational commitment to organizational effectiveness. This research was conducted with employees 53 of bus companies in the western states. The Organizational Commitment Questionnaire was chosen as the instrument to measure organizational commitment and organizational effectiveness as measured by tardiness, absenteeism, operating expenses and adaptability. The organizational effectiveness data were collected from employment records, expenses report and self-reports on adaptability. Angle and Perry's findings revealed that organizational commitment was related positively to "turnover" and "organizational adaptability." The findings did not show significant relationships to tardiness or operating expenses. These results provide additional understanding of how commitment relates to an employee's willingness to stay with an organization and how adaptable the employee will be to change (Angle and Perry, 1981, pp. 1-13). In 1977 Evan constructed a research model which explored "hierarchy, alienation, commitment and organizational effectiveness". The model was constructed to test how hierarchy would affect commitment and alienation and, in turn, organizational effectiveness. To test this model Evan reviewed the research conducted on hierarchy, alienation, commitment and organizational effectiveness. This review included research conducted by Lammers 1967, Fischer 1967, Mulder 1971, Kolaja 1960, and others. The research literature was tested against the model and six hypotheses. Three of the hypotheses relate to organizational commitment. The three hypotheses stated: 54 Worker alienation is negatively related to organizational commitment. Organizational hierarchy is negatively related to organizational commitment. Organizational commitment is positively related to organizational effectiveness. (Evan, 1977, p. 81) Evan's results did not yield significant findings on "worker alienation" and "organizational hierarchy," but they did reveal support for "organizational commitment" being positively related to "organizational effectiveness." The research conducted on commitment identifies commitment as a significant variable in understanding the employees, their interactions with the organization and the culture of the organization. Summary Chapter II presented the review of the literature for the investigation of faculties level of commitment to their employing organization. Chapter II included (1) a review of faculty roles and their importance to the institution, (2) the major influences of the past thirty-five on higher education, (3) a review of faculty and university changes, (4) a presentation of commitment as an organizational variable, and (5) research findings concerning commitment. CHAPTER III METHODOLOGY This chapter contains a description of the methodology employed to explore faculty commitment to the university and to compare the faculty sample according to tenure status and years of service to the institution. As well, this chapter includes a presentation of the process used to select the institutions, population and instrument, administration procedures of the investigation, and the design and data analysis of the investigation. Selection gt tag Sample Institutions and Populations The central purpose of this research was todetermine the level of commitment of faculty to their university. CarnegieMellon University and Ohio University were chosen as the two universities from which to obtain the faculty sample._ These institutions were chosen because they represent private and public institutions of higher education, both experienced the events and impacts of the feast and famine, and they share a comparable philosophy of being a mid-size comprehensive institution. The initial step in the selection of a faculty sample was to determine comparable academic departments in the two universities. This process was conducted by the investigator who reviewed the course catalog and departmental requirements of each department of both universities. Through this process the academic departments of English, Psychology, Philosophy, History, 55 56 and Management were determined to be comparable in both course offerings and requirements. The faculty population in these departments was identified from the 1987-88 faculty directory of each university. Only faculty who held ranks of assistant, associate, or full professor were included in the sample. Instructors and administrators who held faculty rank were excluded because their tasks and participation in the university vary considerably within and between the two universities. The three ranks at both institutions represented individuals who were in the tenure track process and whose responsibilities included teaching, service, research, participation in organizational governance and involvement in the institutional culture. The total population and sample consisted of 244 faculty--100 faculty at CarnegieMellon University and 144 faculty at Ohio University. Selection gt ap tpgttggggt The selection of the instrument to be used in this exploratory investigation was predicated upon its succinct and applicable definition of organizational commitment and its validity and reliability in measuring the constructs of organizational commitment. Initially the investigator reviewed the pertinent literature to determine the appropriate definition of organizational commitment. Morrow (1983) conducted an analysis of commitment which established five forms of 57 commitment: "value focus, career focus, job focus, organization focus, union focus, and combined dimensions of commitment." As part of the analysis of commitment, Morrow conducted an epistemic correlation of thirty different instruments' definitions to the method the instrument measured commitment. Morrow's review compared the overlap with other forms of commitment, exclusion of other forms of commitment, reliability, and relative impacts to culture, personal factors, relative permanence over a life course, and means of influence (Morrow, 1983, pp. 487-491). Morrow's twofold analysis of commitment was reviewed by the investigator to determine which form of commitment and which instrument was most accurate and appropriate in representing organizational commitment. The "organization focus" was selected as the form of commitment which most accurately defined organizational commitment for this study. The "Organizational Commitment Questionnaire" (1979) developed by Mowday, Porter and Steers has the most precise definition of organizational commitment and measures the constructs of the definition effectively. The definition of the organizational form of commitment was inclusive of the following three elements: a. ...a strong desire to remain a member of the organization. b. ...willing to exert high levels of effort for the organization. c. ...believes and accepts the values and goals of the organization. 58 There are fifteen items in the instrument with five items being negatively worded to lower the response bias toward positively worded items. The items were scored on a 7-point Likert scale with the anchors being: strongly disagree, moderately disagree, slightly disagree, neither disagree or agree, slightly agree, moderately agree and strongly agree. The instrument was constructed around three factors: 1. ... a strong belief in and acceptance of the organization's goals and values, 2. ... a willingness to exert considerable effort on behalf of the organization, 3. ...a strong desire to maintain membership in the organization. (Mowday, Porter, and Steers, 1979, p. 226) The items of the instrument had been developed to measure these three attitudinal and behavioral constructs in public and private organizations. Scoring of the instrument was accomplished by summing the items and dividing them by fifteen to create an indicator of the employee's commitment to the organization. The instrument was written in a direct manner, which could allow the respondent to manipulate their answers if desired. Being written in a forthright manner enables the reader to understand what is being asked in the question. This form of question writing also allows the reader to predict the desired response and answer the question accordingly. Mowday, Porter and Steers performed an assortment of analyses to determine the psychometric properties of the OCQ. To establish the data bases to 59 perform the different analysis, they administered the instrument to 2,563 employees across a broad cross-section of work environments. The different populations sampled were: public employees, classified university employees, hospital employees, telephone company employees, scientists and engineers, auto company managers, psychiatric technicians and retail managers. The following is a summary of the different analyses performed on the OCQ. 1. Internal Consistency Reliability A. Coefficient alpha was shown to be consistently high with the range of .82 to .93 (Cronbach, 1951). The median was .90 and the results parallel other measures of attitude. 8. Item analysis showed that each item has a positive correlation to the total score. The range of correlations were from .36 to .72 with a median of .64. These findings indicate that the fifteen items were similar to the framework of the attitudinal dimensions which are being measured. C. Factor analysis of the items was also done utilizing Kaiser (1958) varimax solution. The results of the following analysis showed a single factor solution and identified general support for the items and the underlying constructs. 2. Test-retest reliability was examined with the samples of the psychiatric technicians and retail managers. For the psychiatric technicians the test-retest reliabilities were r=.53, .63, and .75 over a two, three and 60 four month period. The retail managers test-retest reliability was r=.72 over two months and r=.62 over three months. The results of the test-retest reliability analysis related positively to other attitude measures such as the "Job Descriptive Index" whose test-retest reliabilities ranged from .45 to .75 (Smith et al, 1969). 3. Construct validity - There is not a clear standard of comparison for organizational commitment as it relates to convergent validity, but Mowday, Porter and Steers believe that by analyzing the instrument along five lines of inquiry that when the analysis is viewed together, the results of the inquiry support convergent validity of the OCQ. A. The first test was to correlate the OCQ against a similar instrument which measures affective responses. To conduct this examination the instrument "Sources of Organizational Attachment" was used and correlated to the OCQ. The results were that across six samples the convergent validities ranged from .63 to .75 with a median of .70. These results determined that the OCQ did possess convergent validity. B. The second test was to analyze the behavioral intentions to remain with the organization. In five samples there was a single item assessing anticipated separation from the organization. In the five samples the OCQ and the single item showed significant correlations. C. The third test was to determine if commitment is related to the "motivational force to perform, and intrinsic 61 motivation.“ The OCQ was compared with four studies with the results being a correlation of .35 to .45 which indicate a "moderate relationship" between the two variables. D. The fourth analysis was to determine how organizational commitment related to "the central life interest of employees." The term "interest" was defined by the expression of orientation to work or nonwork activities. The outcome was that people who were oriented to a work central life interest were likely to be more committed to the organization. It was also found that persons who had a non-work interest were more likely to have a low level of organizational commitment. E. The last test to define convergent validity was conducted with the retail employees. In this case the level of willingness to exert effort, belief in goals, and willingness to remain were independently assessed by the employees' superiors. The results of the OCQ and the independent assessment of the superiors had a correlation of r=.60. Each of these tests or analyses supports the OCQ as having some convergent validity. 4. Discriminant validity was important to establish the relationship between the commitment variable and other organizational variables so that the results of the OCQ would represent clear definitions of commitment and not a mixture of variables. To develop this feature the authors tested the OCQ against the attitude measures of job 62 satisfaction, job involvement and career satisfaction. The job involvement measure was Lodahl and Kejner's (1965) and demonstrated a measure of r=.30 to r=.56 for four samples with the OCQ. Career satisfaction was analyzed using Steers and Braunstien (1976) three item measure with the correlations being .39 and .40. Lastly, job satisfaction was examined using the "Job Descriptive Index" and correlating it with the OCQ. The resulting correlations ranged from .01 to .68. While there was some correlation between the OCQ and each variable, the level of the correlations was low enough to state that the OCQ does possess levels of discriminate validity. 5. The last test was to determine if the OCQ indicator of the commitment could validly predict an employee's willingness to stay with the organization and perform at higher levels. Turnover was analyzed from three perSpectives: voluntary turnover, longitudinal studies and static incidences of employment. In each of the cases it was found that there was a relationship between commitment and turnover. The relationship between commitment and absenteeism was also tested and found that in two out of the three studies, persons who were committed were less likely to be absent. The last test of the predictive validity using the OCQ was with performance. There are many factors which influence performance, but the authors believed that there is a relationship between performance and commitment. A 63 study of bank employees by Mowday (1974) revealed that the mean level of employee commitment was higher among the higher performing banks than it was for those employees who were less committed and in low performing banks. Commitment and performance was also studied by Crampon over time using retail management trainees. The results were that there was some evidence to support the relationship of commitment and performance. The predictive validity of the OCQ was present in predicting turnover; however, it was less strong in its ability to predict performance. The Organizational Commitment Questionnaire was developed to measure the attitudes of employees as attitudes relate to commitment. The analyses conducted by the Mowday, Porter and Steers provide a strong psychometric basis for the instrument. The results of a combination of analyses demonstrated strong support for internal consistency and test-retest reliability. The instrument also provided acceptable levels of convergent, discriminant and predictive validity. Procedures ta Instrument Administration The procedures to administer the OCQ followed the standards set forth for research performed on human subjects and consistent with the directives from the Michigan State University Committee on Research Involving Human Subjects. The following description outlines the procedures which were performed in the administration of the OCQ to the faculty of Carnegie-Mellon University and Ohio University. 64 1. Letters were drafted requesting the participation of the faculty members at both universities. (See Appendix A) The letter identified the researcher, purpose of the study, briefly described the instrument and the time it would take to complete, how and when it was to be returned to the researcher, that their participation was anonymous, and that by completing the questionnaire the faculty member provided informed consent to be a participant in the study. The letter also included the offer to those faculty wishing to receive a copy summarizing the results of the study, that upon request a summary report would be mailed to them upon completion of the research. 2. The instructions about completing the instrument were at the top of the first page. (See Appendix A) In addition to the instructions was the request that the faculty member should not write his or her name on any part of the instrument and that through the return of the survey each faculty member provided informed consent to participate. 3. A list of faculty for both schools containing the names and addresses of potential participants was developed. Academic catalogs were obtained from both universities and in the catalogs was a list of faculty by academic department. From the catalog the appropriate lists were developed which also identified the faculty member's rank and university address. Each faculty member was assigned a random code for the investigator's tracking purposes. The 65 assignment of a code was developed to track which participants had returned the completed instrument. There was a letter in the code, either 0 for Ohio University or C for Carnegie-Mellon University. Next to the letter was a random number assigned to each faculty member. A second mailing of a modified introductory letter and instrument would be necessary if the established sixty percent return rate was not realized from the initial mailing to participants. Shaughnessy and Zechmeister state that with mail surveys a 60 percent return rate is considered good in terms of providing results with low response bias. They further state that a standard of 60 percent is demanding in light of the fact that most mail survey return rate is 30 percent. (Shaughnessy and Zechmeister 1990 p. 90) After the second mailing the code sheets were destroyed. 4. The introductory letter, survey and a stamped pre- addressed return envelope for the return of the instrument were assembled and mailed out to participants. 5. All letters were mailed during the second week of September 1988. 6. After three weeks the returned and completed surveys were compared with the coded lists to determine which faculty had not returned the completed instrument. Those who had not returned the completed instrument were sent a second follow-up letter requesting the faculty member's participation by completing and returning the instrument. The follow-up letter contained the same 66 instructions included in the initial letter. 7. After three additional weeks the completed and returned instruments were organized by the university code and scored. The scoring was done by the investigator. Scoring was accomplished by adding together the numerical score of the items and dividing the total by fifteen. Each of the negatively worded items was reverse scored. Upon the completion of the scoring, the data was analyzed. Design apg Qata Analysis The design of the data analysis of faculty commitment to the university was directed toward three conclusions: determination of a mean score of commitment for the total sample of faculty, a test of the null hypothesis between tenure and nontenure mean scores of commitment to demonstrate a chance or real difference, and a planned test using Dunn's multiple comparison to contrast the means of the four faculty groups which were organized according to years of service. (Kirk, 1982, pp. 106-109) The following were the steps performed to reach these results: 1. Each completed and returned instrument was scored requiring the fifteen items to be summed and then divided by fifteen to produce a summary score of commitment for each faculty respondent. 2. The summary scores of the faculty respondents were then organized according to the university they worked for and years of service. The summary scores and years of service were then totaled and divided by the total sample 67 size to provide a mean score of commitment for each university and years of service. 3. A two-tailed test of significance was performed using the two score means to determine if there was a chance or real difference between the two samples. The formula for the calculation of the t-value was: 1. (Nl-l)sl + (n2-1)52 /N1 + N2 - 2 2. N1 + N2 /N1 x N2 3. (STEP 1 x STEP 2) 4. SQUARE ROOT OF STEP 3 5. X1 - X2 6. t = STEP 5 / STEP 4 df = N1 + N2 - 2 7. t value in Table II "Conducting Educational Research" (Tuckman, 1978, p. 258) 4.’ The two sample means and years of service were then added together and divided by the total sample to provide a mean score of commitment for the total sample and a mean for the number of years of service. 5. The total sample was then organized according to tenure status, either tenure or nontenure. The individual faculty scores of commitment were then added together and divided by the sample to produce a mean score of commitment for tenure and nontenure faculty. 6. A two-tailed test of significance was then conducted to determine if there was a real or chance difference between the two means of tenure and nontenure 68 faculty. 7. The total sample was then ordered according to years of service to the university using increments of ten years to create four samples. A mean for each group was then computed. 8. The four sample means were then contrasted using Dunn's multiple comparison procedure. This procedure was selected because it allows for contrasting multiple means, its ability to analyze data which have large standard deviations, and its conservative nature. The Tukey method of analysis was also considered, but the large standard deviations of the four samples could not be handled accurately by the procedure. The formulas to determine the number of combinations of comparisons and level of significance were: 1. Method to determine number of combinations: K = n I / Square root of I (n - Square) I The combinations were: A vs B, A vs C, A vs D, B vs C, B vs D, and C vs D 2. Level of significance Alpha / K = Level of significance (Kirk, 1982, pp. 106 - 109) The formula which performs the comparisons between the four groupings of faculty by years of service is contained in Appendix B. 69 Summary Chapter III covered the general plan followed in the study which was to seek responses from the faculty sample at CarnegieMellon University and Ohio University. The responses from the faculty sample were intended to reveal the degree of faculty commitment to their employing institution as defined and measured by the Organizational Commitment Questionnaire (1979). Additionally, the responses were organized by the tenure status of the faculty and years of service to determine if these variables reported statistical significance. CHAPTER IV RESULTS The purposes of this study were to determine the strength of commitment of the History, English, Philosophy, Psychology, and Management faculty at Carnegie-Mellon University and Ohio University and to report whether there were significant differences in commitment between the two faculties with respect to the variables of tenure/nontenure and years of service. The contents of this chapter are: (1) demographic data of the samples; (2) descriptive statistics according to (a) each institution, (b) total population, (c) tenure and nontenured faculty and (d) faculty groups organized by years of service; and (3) results of statistical analysis which address the three purposes of the investigation. Demographic Data Carnegie-Mellon University and Ohio University were the two institutions selected as the sites for the investigation. Comparable academic departments were determined through a careful review of the course offerings and academic requirements of each department as found in the 1987-88 academic catalogs of each university. The comparison of the academic departments resulted in the identification of five complementary departments. All of the faculty in the five disciplines of History, English, Philosophy, Psychology and Management of these two institutions were requested to complete and return the 70 71 "Organizational Commitment Questionnaire." Instructors and administrators who held the faculty rank were excluded because their tasks and participation in the university vary considerably within and between the two universities. Table 1 contains the basic demographic data of the sample population by institution and total population. Table 1 Sample Eopulation Size and Number and Percent gt Faculty Respondents Number Number of Percentage of Dept. Returned of Returned Members Instruments Instruments Carnegie-Mellon University 100 62 62.00% Ohio University 141 83 58.86% 241 145 60.16% Total Sample The returned and completed instruments represented 60% of the total population. This was considered an adequate return from the institution by the investigator for the purposes of this study. This return rate was considered adequate based on Shaughnessy and Zechmeister statement that in mail surveys "...60 percent is good" (Shaughnessy and Zechmeister, 1990). Table 2 reveals the composition of faculty member subjects according to tenure status. These data served as the basis for determining whether the differences in the commitment scores according to tenure status have significance. Table 2 Tenurg Status gt Responding Faculty Tenured Nontenured Faculty Faculty Carnegie-Mellon University 38 36.2% 24 60.0% Ohio University 67 63.8% 16 40.0% 105 100% 40 100% Total Sample The final set of demographic data were the four groups of faculty arranged by increments of ten years of service to their institution. The arranging of faculty by increments of ten years was decided in consideration of the tenure processes of the two institutions. Both institutions tenure process allowed for faculty to be on staff for 3 years prior to the 7 years of the tenure decision process beginning therefore the nontenure period could be up to ten years and on this basis it was decided that ten year increments would be meaningful. Table 3 Number and fiercent gt Responding Faculty it Groupings gt Ten Years gt Service 1 to 10 11 to 20 21 to 30 31 & Up Years of Years of Years of Years of Service Service Service Service Carnegie Mellon Univ. 39 62.9% 9 14.5% 9 14.5% 5 8.1% Ohio University 22 26.5% 31 37.3% 26 31.4% 4 4.8% 61 42.1% 40 27.6% 35 24.1% 9 6.2% Total Sample Tables 1 through 3 contain the basic demographic data of the faculty sample by institution, the total sample, and in the classifications of tenure/nontenure status and years of service. These sets of data were the basis for 73 investigating the purposes of this study and testing the hypothesis. pesgtiptive Statistics The descriptive statistics in the following tables evaluate the measures which were used to determine the findings of the investigative study. In Table 4 the descriptive statistics reported are the mean which is the central tendency of the sample and the standard deviation which is the principal measure of variability. The determination of the mean and the standard deviation for the completed and returned instruments from Carnegie-Mellon University and Ohio University were the rudimentary measures which provided the basis for analysis of the null hypothesis to be tested on the samples from the two institutions. Table 4 Mean and Standard Deviation for Faculty Respondents from Each University "QCQ" Sample Mean Standard Scores Scores Deviation Carnegie-Mellon University 289.80 62 4.67 1.32 Ohio University 395.13 83 4.76 1.28 The mean scores for both universities coincided with the high end "neither disagree nor agree" anchor on the o e e O ' " "Organizational Commitment Questionnaire. A mean score corresponding to this anchor revealed that the responding faculty exhibit a neutral response to organizational commitment. The standard deviation for Carnegie Mellon 74 reported a lower range of scores when compared with the standard deviation for Ohio University. The mean score for Caregie Mellon viewed with the standard deviation reveals that the range for commitment of faculty will be lower then for faculty at Ohio University. A complete set of individual scores is to be found in Appendix C. The second set of descriptive statistics reports the mean and standard deviation of the tenure and nontenured faculty members at both institutions and collectively. These results were the basis of the two tailed t-test to determine if there was a statistically significant difference between the levels of commitment of the two faculty samples. A complete set of individual scores according to tenure status is to be found in Appendix D. Table 5 Mean and Standard Deviation for Responding Faculty Grouped py Tenure Status "QCQ" Sample Mean Standard Scores Scores Deviation Tenured Faculty Carnegie-Mellon Univ. 194.45 38 5.11 1.13 Ohio University 329.20 67 4.91 1.20 Total Sample 523.65 105 4.98 1.18 "OCQ" Sample Mean Standard Scores Deviation antenured Faculty Carnegie-Mellon Univ. 95.33 24 3.97 1.23 Ohio University 66.04 16 4.13 1.41 Total Sample 161.37 40 4.03 . The "OCQ" is the "Organizational Commitment Questionnaire" that was developed by Mowday, Porter and Steers in 1979. The mean score for tenured faculty appears to report the tenured faculty responding to the "slightly agree" anchor, there was an indication that these faculty have a more positive sense of organizational commitment. The nontenured faculty response being tied to the "neither disagree nor agree" anchor reveals an indifference towards organizational commitment. These means reveal that tenured faculty are slightly more committed then nontenured faculty. The final set of data in Table 6 reports the analysis on the groupings of faculty by years of service to the institution. These descriptive statistics were the basis for comparisons conducted using Dunn's multiple comparison procedure. Table 6 Mean and Standard Deviation for Responding Faculty ta ire—llama o_f fl Lars o_f ___Service "OCQ" Sample Mean Standard Mean Scores Deviation Years of Service 1 to 10 Years 276.21 61 4.53 1.34 5yrs9mos 11 to 12 Years 185.00 40 4.63 1.56 16yr58mos 21 to 30 Years 173.60 35 4.96 .95 24yr56mos 31 & Up 49.13 9 5.46 1.96 34yrs$mos See Appendix B Each group of faculty organized in increment of ten years were compared with every other group to determine if there is statistical significance between the groups regarding their level of commitment to the institution. The means for 76 each set of ten years reveals an increase in the level of commitment as the number of years served increases. Statisticai Analysis tg Address Three Purposes There were three purposes of this exploratory investigation: (1) determination of the degree of organizational commitment of the responding faculty, (2) to determine whether there was a statistical significance between the commitment score for tenure and nontenured faculty, and (3) to compare the years of service of responding faculty to determine if there was statistical significance. Degree gt Organizational Commitment gt Total Sample In order to determine the degree of commitment of the total sample of faculty, it was first necessary to confirm whether there was a real or chance difference between the two institutional samples. If the test of the null hypothesis revealed only a chance difference, then the two faculty samples could be combined. To determine whether there was a significant difference between the two faculty samples a null hypothesis was formed which stated that thg faculty respondents from Carnegie-Mellon and Ohio University ate egually committed to their respective institution. The null hypothesis was subjected to a t-test. The results of the t-test are presented in Table 7. 77 Table 7 Test gt thg,Ngii Hypothesis gt Two Grou s gt Responding 125911.13! Separate Variances t Combined Variances t .521 DF = 139 Prob. = .603 .523 DF = 143 Prob. = .602 The test of the null hypothesis that the respondents from Carnegie-Mellon University and Ohio University are equally committed to their respective university was accepted and suggests that there was no statistically significant difference between the two samples at the .05 level of confidence. Therefore, the two samples could be combined for the purposes of this analysis. Having resolved that there was no significant difference between the faculty respondents of Carnegie- Mellon University and Ohio University, the two sets of faculty sample scores were then combined to determine the mean score of commitment and standard deviation for the total population. Table 8 reports the mean and standard deviation for the entire group of respondents. Table 8 Mean and Standard Deviation for Responding Faculty _t Both Universities "OCQ" Sample Mean Standard Scores Deviation Total Sample 684.93 145 4.72 1.32 The mean Organizational Commitment Questionnaire score for the total number of respondents was 4.72 which corresponded 78 to the anchor "neither disagree nor agree" on the Organizational Commitment Questionnaire. This mean score and standard deviation seemed to suggest that faculty commitment to their employing institution related to a range of faculty being slightly uncommitted to moderately committed their institution of employment. Determination gt Significance Between Tenured _pg Nontenutgd Faculty To determine whether there was a significant difference between the means of the tenure and nontenured faculty, a test of the null hypothesis that both tgnured and nontenpted taculty are egually committed to their respective university was performed. Table 5 contains the basic data which was used in this process. The level of significance for the two-tailed t-test was .05. Table 9 reports the results of the two-tailed t-test. Table 9 Results gt Two-Tailed T-test T= .22 DF = 143 P = 1.96 The test of the second null hypothesis, that tenure and nontenure faculty are equally committed to their university was accepted because the test reveals the difference between the two samples was significant at the .05 level. This finding revealed that tenured faculty were slightly more committed to their institution, meaning that they would work actively to uphold the values of the institution, 79 achieve the stated a goals, and seek to remain there. Comparison gt Faculty According tg Egatg gt Service To compare groups of faculty in ten year increments, the Dunn's multiple comparison procedure was used. Using the data in Table 6 the six comparisons were made to determine if there was significance between faculty in ten year increment groups at the .05 level of confidence. To be significant the comparison had to be .0083 or less. The level of significance using Dunn's method is determined by dividing the level of confidence by the number of comparisons. The results from Dunn's multiple comparison would be applied to the third null hypothesis, faculty pesponsdents with different lengths of service to their institution are equally committed to their univeraitv. Table 10 illustrates the comparison of groups and Table 11 provides the results of the comparisons. Table 10 Illustration gt Group Comparisons O to 10 years 11 to 20 years 21 to 30 years 31 & Up years 0 to 10 years 0 to 10 years 0 to 10 years 11 to 20 years 11 to 20 years 21 to 30 years Table 11 cm a 'sons gt Racuity Groups Comparison of one to ten years to eleven to twenty years Source 88 DF Mean F P 0.159 1 0.159 0.094 0.760 238.098 141 1.689 80 Table 11 (cont.) Comparison of one to ten years to twenty-one to thirty years Source SS DF Mean F P 3.825 1 3.825 2.265 0.135 238.098 141 1.689 Comparison of one to ten years to thirty-one and up Source SS DF Mean F P 6.559 1 6.559 3.884 0.051 238.098 141 1.689 Comparison of eleven to twenty years to twenty-one to thirty years Source SS DF Mean F P 2.078 1 2.078 1.231 0.269 238.098 141 1.689 Comparison of eleven to twenty years to thirty-one and up years Source SS DF Mean F P 5.103 1 5.103 3.022 0.084 238.098 141 1.689 Comparison of twenty-one to thirty years to thirty-one and up years Source SS DF Mean F P 1.788 1 1.778 1.059 0.305 238.098 141 1.689 *SS-Standard Score DF-Degrees of Freedom F - Ratio between Groups P - Level of Significance The results of Dunn's multiple comparison procedure to each comparison reveal that the null hypothesis that faculty with different lengths of service to their institution are equally committed to their university is accepted. By accepting the null hypothesis it can be stated that years of service does not significantly affect the level of organizational commitment. 81 Summary This chapter contained the data analysis plan and a discussion of the types of analysis used. This included a discussion of the actual stages in the data analysis methodology. The general findings were then presented including the demographic data, descriptive statistics, and statistical analysis to determine the specific findings. CHAPTER V PURPOSE, PROBLEMS, FINDINGS, CONCLUSIONS IMPLICATIONS AND RECOMMENDATIONS This chapter contains a synopsis of the purpose and the problems of this study, the findings, the conclusions, the implications of results for faculty, administrators and higher education, and the recommendations for further research. Synopsis gt tag Rroblem The purposes of this investigation were to determine the strength of faculty commitment to their employing institution and to further test.whether tenure status.and.years of service of faculty were statistically significant in relationship to faculty commitment to their institution. Faculty are a significant contributors to the achievement of university goals through the performance of their roles as teachers, researchers, providers of service, developers of institutional culture, and participants in university operations (Mayhew,1979 and Bowen and Schuster 1986). Each faculty member may perform these roles with a different understanding, but the outcome from the performance does significantly affect institutional goal attainment and success. (Bowen & Schuster 1986) The last thirty-five years for American higher education manifested two contrasting periods of events. The first era was ‘tremendous. growth in all facets of the institution (Keller, 1983) which was then followed by the second era of retrenchment and reappraisal within the institution (Bowen and 82 83 schuster, 1986). These two periods influenced.and changed the physical facilities, financial positions, composition of the student.p0pulations, academiijrograms, administration, staff and the faculty of the university. As a result of the influences of both eras, the faculty and the university have had to adjust their relationships, interactions and perceptions of how they work together and work to achieve institutional goals. The contrasting and demanding events characterize of this thirty-five year period.have influenced the roles of faculty. The expansion of the university during "golden years" resulted in faculty developing a changing self-concept. The process of university growth created new academic disciplines which were accompanied by related professional organizations and active participation by faculty in university operations. The era of retrenchment directed faculty towards a more adversarial relationship with the institution and colleagues. The faculty concentrated on preserving and protecting the academic specialties they had developed during the "golden years". Thus, it was not unexpected that such conditions would strain as well as mitigate against collegial relationships previously characteristic of higher education. The results of the two contrasting eras with respect to faculty was the fragmentation of faculty, not only among themselves but also within their institution (Keller, 1983, Truman, 1970 and Bowen and Schuster 1986). ‘ Commitment as an organizational variable has been 84 discussed and researched in the disciplines of Organizational Psychology and Management. The concept of commitment has included (1) personal and professional performance as well as organizational performance (Follet, 1932, MacGregor 1960, Hall, 1981 and Salanick 1977); (2) the development of models of organizations and members' organizational behavior (Blake and Mouton, 1964 and Burns and Stalker, 1961); and (3)the relationship and relevance to the organizational culture (Corson, 1975, Truman 1970, and Miles, 1969). Research investigations have been conducted to understand commitment as an organizational variable. ‘The investigations of commitment in this context have examined social roles (Goulder 1957) , employee performance (Mowday, Porter, and Dubin, 1974), outcomes of Icommitment (Steers, 1977) and organizational effectiveness (Angle and Perry 1981). This theoretical and empirical background reinforces the significance of commitment to the individual and as an organizational variable and supports the purposes of this research investigation. The findings from the respondents of the two universities were subject to the following null hypothesis: 1. Faculty respondents from Carnegie—Mellon University and Ohio University are equally committed to their respective institution. I 2. Tenure.and.nontenure faculty are equally'committed.tottheir university. 3. Faculty with different lengths of service to their 85 institution are equally committed to their university. To conduct this investigation, two universities were selected as the sites, Carnegie—Mellon University in Pittsburgh, Pennsylvania and Ohio University, in Athens, Ohio. These sites were chosen because they reflected private and public institutions and both had experienced the events of the "feast and famine"of the past thirty years. The curriculum and requirements of the academic departments were reviewed by the investigator to determine comparable departments to be used as the sample. The review revealed the five academic departments of English, History, Psychology, Philosophy, and Management to have comparable curricula and requirements. All of the faculty in these departments who held the academic rank of assistant, associate, or full professor were included in the sample. Administrators were excluded because of the wide variation in position responsibilities and tenure status. The instrument selected to determine the level of commitment of faculty at the Carnegie-Mellon University and Ohio University was the "Organizational Commitment Questionnaire" (OCQ) developed by Mowday, Porter, and Steers in 1979. This instrument was selected after first reviewing a wide range of theoretical definitions of commitment and the accuracy of the definition's constructs. The second step was to determine which instrument most precisely measured the constructs of commitment. This two part review was conducted by the investigator with the assistance of an analyses of commitment by Morrow (1983) . The review and analyses revealed 86 that the OCQ was based on constructs which accurately defined commitment and that the instrumentation precisely measured commitment with strong psychometric qualities. The process to solicit and collect.the research data took place over an eight week period of time. The investigator sent each identified faculty member a cover letter introducing the investigator, the project and instructions explaining how to complete and return the instrument. (See Appendix A) A. self-addressed return envelope was included with each instrument. After three weeks a follow-up letter was sent to faculty who had not returned the instrument with another instrument asking for their prompt response. At the conclusion of the eight weeks all of the completed and returned instruments were scored. Scores on the OCQ served as an indicator of commitment for each respondenta The individual faculty scores were summed and.divided by the total number of returned instruments to determine the mean and standard deviation for each university. A test of the null hypothesis was performed on the means of each university's respondents to determine whether there was a significant statistical difference at the .05 level between the two groups of responding faculty. The result of the test revealed no real statistical significance between the two samples thus, for the purposes of this study the two samples from the respondents could be combined to provide the one measure of commitment. Subsequently, the samples were combined to provide a mean commitment score for the whole sample. 87 The data was then organized by tenure status of all responding faculty and a test of the null hypothesis was conducted to determine if there was statistical significance between the means to those respondents who had tenure and those who did not have tenure. The last analysis required the entire sample of responding faculty to be organized by years of service. The faculty was grouped in periods of ten years with the means being compared by use of Dunn's multiple comparison procedure. This method was used to test the null hypothesis that years of service by faculty to their university do not influence the level of commitment. Bindings. There were three findings pursuant to the purposes of this investigation. First was the determination of a mean commitment score for the total sample. Second was the comparison of the tenure and nontenure mean commitment scores to determine if there was a statistical significance. Third was the planned comparison of four faculty groups by ten year increments of service to determine whether the years of service was statistically significant. The findings are summarized below. Mgap Commitment Sggtg tgt the Total Sample The first purpose of this investigative study was to determine the institutional strength of commitment of the two institutional groups of faculty respondents. The following null hypothesis was tested at the .05 level of confidence by 88 employing the t-test. After determining that there was no statistically significant difference between the two groups of responding faculty the nuli hypothesis that the two groups gt teaponding faculty are egually to commitment committed tg theit respective institution could be accepted. By accepting the null hypothesis the investigator was then able to combine the two samples of responding faculty to develop a mean score of commitment for the entire sample. The two samples were then combined to establish the mean commitment score for the total sample. The mean commitment score for the total sample was 4.72 with a standard deviation of 1.32. This commitment score corresponded to the high end of the "neither disagree nor agree" anchor on the "Organizational Commitment Questionnaire" (1979), thus responding faculty were neither committed nor not committed to the universities in which they were employed. Determination gt Statistical Significance gt Tenure Status The second purpose of the study was to determine whether there was statistical significance between the mean scores of tenured and nontenured faculty and expressed in the following null hypothesis; tenure and nontenure faculty are egually gommitted to their university. The mean score for tenured faculty was 4.98 and nontenured was 4.03. The result of the two tailed t-test revealed a t score of .22 which was statistically significant at the .05 level of confidence. This result revealed that there was a statistically significant difference in the strength of commitment between 89 tenured and nontenured faculty. This finding reveals that tenured faculty were slightly more committed to the institutional values, willing to work to achieve the values, and reflected a stronger desire to stay employed in the institution than nontenured faculty. The null hypothesis of tenure and nontenure being equally committed was not accepted with these results. Comparison gt Faculty Groups According t_o Years gt Servicg The third purpose was to determine whether years of service to the institution by faculty, using increments of ten years, was statistically significant when the groups were compared. A null hypothesis was developed to test this purpose, the hypothesis was that faculty with different lengths of ggrvice to their institution are egually committed to their university. The level of significance was .0083 and the range of P scores resulting from Dunn's multiple comparison procedure were .051 to .305. There was no statistical significance between the six comparisons, revealing that years of service does not influence the strength of commitment by faculty. The test of the null hypothesis was accepted. mom—81m a_nd .In_f