LIBRARY Michigan State University PLACE ll RETURN BOX to movothin mum your record. TO AVOID FINES mum on or baton duo duo. moismmmwomlm Wm: DETERMINANTS OF THE LOCATION OF THE FREESI'AN DIN G AMBULATORY CARE CENTER BY Elizabeth Gail Lowell-Smith A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Geography 1994 ABSTRACT DETERMINANTS OF THE LOCATION OF THE FREESTANDIN G AMBULATORY CARE CENTER By Elizabeth Gail Lowell-Smith The freestanding ambulatory care center (FACC) is defined as any health care facility which is open for extended hours (usually evenings and / or weekends) and provides medical care on a no-appointment necessary basis. FACCs, also known as walk-in clinics or urgent care centers, were originally designed to provide care for minor injuries and illnesses in lieu of crowded and expensive hospital emergency rooms. Today, many FACCs are offering primary as well as urgent care. This dissertation had three research objectives: to determine the locational patterns of PACCs at a variety of scales and the reasons for these location patterns, and to understand the place of the FACC in the American health care system. This study focuses on the location of FACCs at three general scales: regions, metropolitan statistical areas and the site level. For the regional and MSA levels, secondary data on FACC locations were obtained for the years 1985 (regional only) and 1993 (all scales). At the regional scale, it was found that although states in the South and West still contained a majority of the FACCs, their relative dominance had declined between 1985 and 1993, while the North Central region gained FACCs. Only the Northeast continued to lag in the number of FACCs. In general, FACCs dispersed nationwide between 1985 and 1993. 95% of PACCs in 1993 were found in metropolitan areas and in three of the four Census regions, central city locations were more prevalent that suburban locations for the clinics. Analyses were conducted on FACC location for the 100 largest MSAs. The location of FACCs in central cities was found to be related to measures of demand and to the hospital beds/ population ratio. FACCs located in suburban counties were correlated with employment structure and the physician/ population ratio. Suburban FACCs showed relatively weaker relationships to population variables than did central city PACCs. Data for the analysis at the site level were obtained through a mail survey of FACCs in Michigan. The response rate was 15% (33 surveys). The survey gave information on clinic characteristics, operations and services. The survey also provided data on competition and the interconnections between FACCs and other health care providers. It is concluded that, at the regional and metropolitan scales, FACCs show location patterns which are similar to other services and health care providers. Future research at smaller scales may reveal important differences. ACKNOWLEDGENIENT'S I would like to thank my advisor, Bruce Pigozzi, for his support and advice on this dissertation and throughout my program at MSU. I would also like to thank the members of my committee, Gary Manson, Assefa Mehretu, Richard Groop, and Sharmistha Bagchi-Sen for their assistance. Thanks are likewise due to the Geography department secretaries, Harriet Ashbay, Marilyn Bria, Sharon Ruggles, and Judy Slate and to computer specialist Mike Lipsey for their support and help during the last three years. I appreciate the assistance of the Geography department in facilitating the completion of my degree by providing assistantships, research money, and teaching opportunities. Finally, I would like to acknowledge Ms. Molly Fisher and Mr. Art Auer of NAFAC for providing the data on FACCs used in this study. This dissertation is dedicated to my husband, Hugh S. Smith, and to my mother, Gail B. Giles. I will always be grateful for their love and support. iv TABLE OF CONTENTS LIST OF TABLES ............................................. vii LIST OF FIGURES ............................................ ix CHAPTER]. INTRODUCTION ................................. 1 The Freestanding Ambulatory Care Center .................... 1 Theoretical Perspectives on FACC Location ................... 5 Research Objectives .................................... 18 CHAPTER II. RESEARCH HYPOI‘HESES ........................ 21 General Hypotheses .................................... 21 Specific Hypotheses ................................... 26 CHAPTER III. DATA AND METHODS ......................... 32 Data ............................................... 32 Methods ............................................ 34 Descriptive Analysis ................................ 35 Regional Scale ................................... 35 Metropolitan Scale ................................ 37 Statistical Analysis .................................. 38 The Survey ....................................... 43 CHAPTER IV. RESULTS ..................................... 46 Descriptive Analysis ................................... 46 Regional Scale .................................... 46 Metropolitan Scale .................................. 57 Statistical Analysis ..................................... 62 Central Cities ...................................... 64 Central Counties ................................... 69 Other Counties ..................................... 77 Survey of Michigan FACCs .............................. 84 Location .......................................... 85 Characteristics ..................................... 89 Relationships ...................................... 95 CHAPTER V. CONCLUSIONS ............................... 102 S ........................................... 102 Future Research ..................................... 108 LIST OF REFERENCES ...................................... 113 Appendix A. MSAs Used in Analysis ........................... 120 Appendix B. Reconstituted Regression Coefficients ................. 123 Appendix C. Sample Survey of Michigan FACCs .................. 124 Appendix D. Summary of Survey Results ........................ 130 vi LIST OF TABLES Table 1 Number and Proportion of FACCs by Region 1985 and 1993 . . . . 49 Table 2 Leading States as Locations of FACCs 1985 and 1993 ......... 50 Table 3 Leading Metropolitan Areas as Locations of FACCs 1993 ...... 52 Table 4 Location Quotients for Census Regions 1985 and 1993 ......... 53 Table 5 Regional Population and Employment Growth Rates: 1980-1985 and 1985-1990. ...................................... 53 Table 6 Proportion of FACC Excess and Deficit States by Region ....... 58 Table 7 Location Quotients for Intrametropolitan Locations by Region . . . 61 Table 8 Number and Proportion of FACCs by Intrametropolitan Location and Region .................................. 61 Table 9 Variables used in MSA Level Analysis .................... 63 Table 10 Spearman Correlation Coefficients for FACC / POP Ratio for Central Cities (N = 106) ............................... 65 Table 11 Bivariate Regression Results for Central Cities .............. 66 Table 12 Reconstituted Regression Coefficients for Central Cities ....... 68 Table 13 Spearman Correlation Coefficients for FACC / POP Ratio for Central Counties Without Central Cities (N = 102) ........... 70 Table 14 Reconstituted Regression Coefficients for Central Counties Without Central Cities ................................ 72 vii Table 15 Spearman Correlation Coefficients for FACC / POP Ratio for Central Counties With Central Cities (N =111) .............. 74 Table 16 Bivariate Regression Results for Central Counties With Central Cities ...................................... 75 Table 17 Reconstituted Regression Coefficients for Central Counties With Cities ............................................ 76 Table 18 Spearman Correlation Coefficients for FACC / POP Ratio for Other Counties (N = 75) .............................. 78 Table 19 Bivariate Regression Results for Other Counties ............. 80 Table 20 Reconstituted Regression Coefficients for Other Counties ...... 81 Table 21 Importance Scores for Location Factors for Metropolitan Area and Site Locations ................................... 88 Table 22 Employment in FACCs ................................ 92 Table 23 Proportion of Clinics Providing Certain Services. ............ 94 Table 24 Variables Included in Regression Analysis ................. 96 LIST OF FIGURES Figure 1 Location of Freestanding Ambulatory Care Centers by State 1985 ............................................. 47 Figure 2 Location of Freestanding Ambulatory Care Centers by State 1993 ............................................. 48 Figure 3 FACC Excess and Deficit States 1985 ..................... 55 Figure 4 FACC Excess and Deficit States 1993 ..................... 56 Figure 5 Lorenz Curves for 1985 and 1993 ........................ 59 ix CHAPTER I INTRODUCTION The Freestanding Ambulatory Care Center Freestanding Ambulatory Care Centers (FACCs) are a relatively new phenomenon of the health care landscape in the US. In many ways, however, FACCs may be seen as part of an evolution of the health care industry since they are by no means entirely separate from traditional care givers such as physicians and hospitals. The concept of freestanding ambulatory care centers actually began with the first freestanding emergency center (FEC) which opened in Newark, Delaware in 1973. Called the Newark Emergency Center, Inc., this facility was developed to provide immediate medical care when patients' private physicians or hospital emergency rooms were not readily available or conveniently located (Hone, 1985). The focus of the FEC has been on convenience, cost efficiency, and quality health care. The FEC was originally marketed as an alternative to the long waiting lines and high prices of hospital emergency rooms, although the concept has since evolved to emphasize primary and minor urgent care rather than service for major emergency cases (Rylko-Bauer, 1988). 2 Research concerning freestanding ambulatory care centers has been hampered to some extent by the multiplicity of names given to this source of ambulatory medical care, and the lack of a single accepted definition of what these centers are and what services they provide. Since the development of the first FEC in Delaware, these centers have been frequently divided into at least two subcategories (Friend and Shiver, 1985): the term freestanding emergency center (FEC) is used to refer to those centers open 24 hours a day, seven days a week, and which are equipped to handle all types of emergency cases and are usually integrated into the local EMS (emergency medical service) system. The terms freestanding ambulatory care center (FACC), urgent care center (UCC), convenience clinic or walk-in clinic are used to describe those centers open between 8 and 14 hours a day, seven days a week (weekend hours vary) and which provide immediate medical care on a no- appointment necessary basis for minor injuries and illnesses. Most FACCs also provide primary care, although some authors separate urgent care centers (UCCs) which offer episodic treatment for injuries and illnesses from primary care clinics which promote continuity of care (Rylko-Bauer, 1988). In addition, although referred to as freestanding, not all FACCs are truly freestanding in the sense that they may be part of a strip mall or even a hospital wing. However, most of these centers are in separate buildings (N AFAC, 1990). For the purposes of this dissertation, a FACC is defined as any health care facility which has extended hours (usually evenings and / or weekends) and does not 3 require appointments. Therefore, I will use the term FACC to refer to all urgent and primary care centers, as well as to all FECs. The purpose of this study is to determine the locational patterns of the FACC, the reasons for the observed patterns, and to understand the position of FACCs within the health care delivery system which currently exists in the US. FACCs were chosen for study as they are a member of the fastest growing sector of the economy - the service sector, they are one of several modern health care providers which are currently challenging the traditional health care system (Ermann and Gabel, 1985; Relman, 1991), and because the growth and presence of FACCs has certain implications for the delivery of health care from both the patient's and the provider's view points. Few studies have been done on specific FACC locations. Hoskins (1983) notes that FACCs in Missouri tended to concentrate in the St. Louis SMSA (none were in the city of St. Louis itself). In Illinois in 1983, 23 FACCs were identified, mostly located in middle to upper income suburbs in the northeastern part of the state (Illinois Medical journal, 1983). The freestanding ambulatory care center has experienced the most growth in Sunbelt (southern and western) states such as California, Texas, and Florida and in the suburbs rather than in central cities (Ermann and Gabel, 1985; Powills, 1985; Mullinax, 1980). These locational trends are not surprising given the nation—wide movement of population and industry toward the Sunbelt and suburbs (Kim, 1987; Wheeler and Muller, 1986). In 1985, California, Florida, and Texas had the largest number of FACCs, although Ohio, Michigan, Illinois, and 4 Massachusetts, all "Snowbelt" states, also had high numbers of FACCs (Powills, 1985). Since 1985, there has been FACC growth in states such as Georgia, Arizona, Washington, and Oregon. Some authors have identified factors important to FACC site selection, although no actual research has yet been conducted to determine if FACCs really locate according to these factors. The current research is intended in part to fill this gap in our knowledge of the FACC and its location patterns. The FACC, although a health care supplier, is often considered to be similar to retail firms, particularly consumer oriented retail and service firms such as grocery stores, shopping centers, and branch banks. This similarity to retail / service stores is borne out in most discussions of FACC site location strategies (Latour, et al., 1985; Hosking, et al., 1985; Williams and Stukenberg, 1985). Factors that most FACCs consider in making their locational choices are similar to those considered by consumer oriented retail and service firms: population size and density, population growth, age and gender distributions, income, home ownership, education, traffic routes, competition, and site characteristics such as the building size and style, zoning regulations, access, and parking facilities. However, it must be noted once again that research to date has not considered whether or not FACCs actually use these guidelines to choose sites. 5 Theoretical Perspectives on FACC Location Since the FACC is a part of the service sector as well as a health care provider, the theory of FACC location is appropriately drawn from the factors influencing the location of other services, retail functions, and medical practitioners. Theories of service sector location can be considered at the regional, metropolitan, and site levels. This study concentrates on the regional and metropolitan scales, although the survey of FACCs will address some site selection factors. At the regional scale, the factor of importance is the presence of overall economic and population growth. The growth of the South and West in terms of population and employment has been a widely noted national trend, as economic divergence among regions has occurred, particularly since the 19705. As part of the process of economic restructuring, manufacturing firms have relocated to the South and West in search of cheaper, nonunionized labor (Noyelle, 1983). Studies show that corporations of both public and private firms are increasingly headquartered in the South and West (Holloway and Wheeler, 1991; Wheeler, 1990; Kim, 1987). The South and West have also been increasing their share of health care professionals (DeVise, 1973; Pyle, 1989) and other for-profit health care providers, such as the freestanding ambulatory surgery center (FASC) have shown Sunbelt preferences (Lowell-Smith, 1993a). These trends give reason to expect FACCs to be more concentrated in the Sunbelt than other areas of the country, particularly the Northeast. 6 Metropolitan areas have dominated nonmetropolitan areas in terms of economic and population growth, and suburbs have prospered in relation to central cities. Metropolitan locations have long attracted health care professionals, particularly physicians. Studies show that physicians concentrate in urban rather than rural areas for a variety of reasons including population size, higher income potential, the proximity of hospitals and medical schools, the presence of other medical professionals, and the cultural and service amenities of urban areas (Gordon et al., 1992; Knaap and Blohowiak, 1989; Rosenberg, 1984). Specialists (e.g., surgeons) are even more likely than general practitioners to locate in urban areas because specialists have greater population thresholds and closer ties to hospitals and to each other (Ernst and Yett, 1985; Gober and Gordon, 1980). Therefore, despite obvious shortages of care experienced in many nomnetropolitan areas (Koska, 1991; Joseph and Phillips, 1984), it is likely that a majority of physicians and others have opened their FACCs in metropolitan sites. Within metropolitan areas, the suburbs have been the dominant location for population and businesses since the 19505. There are several reasons for the movement of the population to the suburbs, among them the development of the highway system, which made it possible to move quickly and easily from residences in the suburbs to central city jobs (and later to jobs in other suburbs) (Muller, 1986). Other factors which influenced the suburbanization trend included the growth in automobile ownership, the desire for home ownership and the amenities of the suburbs, and the perception of an 7 undesirable quality of life in the central city. Businesses and retail centers followed the residential population to the suburbs as the CBD lost its centrality due to the accessibility to other locations provided by the highway (Muller, 1986). Eventually, suburbs in the US. accounted for the majority of jobs and retail sales while the CBD lost jobs, money, and people (Kellerman, 1985; Hartshom and Muller, 1989). Not only have population and consumer-oriented industries moved to the suburbs, but so have manufacturing and office based firms (Kim, 1987; Noyelle, 1983). Cheaper land and labor, space available for expansion, and the improved environment of the suburbs have all contributed to this move (Daniels, 1982). The health care field has not been immune to the suburbanization trend as physicians and dentists have been migrating out of traditional central city office locations to suburban sites (Lowell-Smith, 1993b; Mattingly, 1991; Pyle, 1989; Dorsey, 1969). The trend for hospitals is less clear, since newly built for-profit hospitals may locate in the suburbs (Gray, 1986), but most hospitals remain in central cities. However, it is no surprise that FACCs are expected to be found more frequently in the suburbs than in central cities. Also at the metropolitan scale, several factors have been found to be important in determining the location of services, including health care providers. These factors include the location and characteristics of the population (demand), agglomeration economies (urbanization, localization, 8 economies of scale), competition, and the personal desires of the location decision makers (which can also influence regional scale locations). Most services, particularly retail services, target specific populations. The FACC is no exception as it searches for metropolitan populations with a high proportion of young people, people in the middle-upper income groups (i.e., have the ability to pay for services and / or are insured), and people who are educated and relatively mobile (Miller, 1985; Williams and Stukenberg, 1985; Yunker, et al., 1985). Agglomeration economies are also identifiable at the metropolitan scale. Reasons for firm agglomeration have been discussed by several researchers (O'hUallachain and Reid, 1991 ; Brown, 1989; O'hUallachain, 1989; Daniels, 1985). These reasons include urbanization economies (e.g., the availability of public utilities and transport networks), localization economies (benefits of locating near other firms e. g., information spillovers, shared labor pool, the reduction of uncertainty) and to take advantage of consumer multipurpose shopping patterns. O'hUallachain (1989) showed that for hospitals and other health services, the level of urbanization was more important for growth than localization economies. However, localization economies do affect the location of health care providers as physicians, like other services, have been shown to prefer locating near other each other and medical professionals as well as near hospitals to facilitate consultations and to allow patients to easily access different specialists (Knaap and Blohowiak, 1989; Rosenberg, 1984). 9 In the case of the FACC, it is expected that urbanization economies will of course be important in the location of these facilities. Localization economies, however, are unlikely to be important as FACCs are not expected to cluster together to share patients or other services since they are in direct competition with each other. Yet, localization economies in the form of locating near physicians' offices and hospitals may occur. Economies of scale, often considered part of the agglomeration economies, are defined as benefits accruing to a firm because of its size and they may be either internal or external. Internal economies of scale have to do with the size of the firm or facility (physical size or number of employees, staff). External economies of scale usually refer to the degree of centralization (number of independent owners) within the industry. In retailing, for example, the trend has been toward fewer, larger stores (Price and Blair, 1989). Hospitals and individual medical practitioners have also felt the pull of scale economies. In recent years, studies have shown that small hospitals, often in rural or low socioeconomic status areas, have closed while larger, more specialized hospitals have grown (McLafferty, 1986; Joseph and Phillips, 1984). Physicians and dentists, likewise, have found it increasingly preferable to locate in groups to share office costs, staff, and equipment and to "fill in" for each other on sick leave or vacation (Lowell-Smith, 1993b; Shumsky, et al., 1986). FACCs are expected to benefit from economies of scale in the sense that chain clinics should be able to expand their market areas faster and farther than independent clinics. It would also be reasonable to expect larger clinics to be 10 more profitable than smaller clinics, at least, up to a certain size where diseconomies of scale may occur. The tendency for agglomeration will of course be tempered somewhat by the type and intensity of competition encountered by the service or retail firm (in this case, by the FACC). The location of service firms is at least partially the result of the interaction between the need for agglomeration (a centripetal force) and the desire to be relatively distant from the competition (a centrifugal force). FACCs are certainly aware of the effects of competition as it is suggested that most walk-in clinics locate at least 3 miles from hospitals and four miles from each other (Parsons, 1987). One location factor which has been given more attention in the industrial location literature than in the location of tertiary activities is the influence of personal factors on the location decision (Chapman and Walker, 1991). This is particularly true at certain scales, such as the state and metropolitan levels. In other words, the choice of a state or city for firm location may be based on nothing more than personal ties to the area or a preference for a certain climate. This has been shown to be the case with physicians who often locate in their home states, cities of similar size and character to their home cities, or in states/ cities where they went to medical school (Ernst and Yett, 1985; Joseph and Phillips, 1984; Watson, 1980). Although the factors influencing the location of services and traditional health care providers are relevant to FACC location, the particular nature of the FACC (i.e., a normally for-profit health care delivery system emphasizing 11 convenience and cost-reduction) means that there are other important factors which have influenced the development and location of the centers. Rylko- Bauer (1988) discusses general reasons behind the success of FACCs from both patients' and providers' perspectives. For example, there have been changes in the physician-patient relationship as society has become more mobile and people have become more knowledgeable about their own health. Mobility reduces the likelihood of a person forming strong ties with any particular physician, while the increase in personal health knowledge means that people are less likely to rely solely on physicians for their medical and health care needs. The FACC which offers episodic care (as well as continuous care for those who desire it) benefits from trends which reduce patients' relationships with office-based private physicians. In addition, Rylko-Bauer (1988) notes the growth of convenience as a "cultural value." FACCs offer immediate, no- appointrnent necessary medical care at times when physicians are unavailable and hospitals inconvenient. Surveys of FACC patients repeatedly cite "convenient location" and "convenient hours" as reasons for the patients' use of the centers (Rizos, et al., 1990; Miller, et al., 1985; Yunker et al., 1985). One significant trend in the US. health care delivery system which has aided the growth of the FACC has been the rise of "commercial" or "for-profit" health care suppliers with their emphasis on reducing the soaring costs of medical care while making the delivery of medical care a profitable business (Berliner and Burlage, 1987). The movement toward franchising in urgent care has earned urgent care centers nicknames like "McDoctor," "Doc-in-a-Box," and 12 "Seven-11 medicine." For physicians faced with a doctor oversupply in many areas and the high .coss of opening their own practice, the chance to begin their careers on salary at an FACC is attractive (Berliner and Burlage, 1987; Friedman, 1983; Weiss, 1982). The ownership patterns of FACCs are also important to their location strategies, as well as to their operational and service characteristics. In 1983, a survey sponsored by the ambulatory care trade organization (then called the National Association for Freestanding Emergency Care (N AFEC), now called NAFAC), showed that 73% of FACCs were owned by physicians. A 1986 survey by the ACEP showed that the number of FACCs owned by a single physician had declined while chain membership rose, as did hospital participation in the FACC market (Rylko-Bauer, 1988). Given the trend toward corporatization in health care, the rise of chain and corporate-owned FACCs and FECs was to be expected. However, a recent survey produced by the trade organization, N AFAC, showed that non-physician corporate ownership of FACCs had actually declined between 1984 and 1990, while the number of physician and hospital owned FACCs had again risen (N AFAC, 1990). Direct ownership of FACCs is only one of many possible relationships hospitals and physicians may have with the centers. For example, hospital involvement in FACCs may be very high (ownership or management) or very low (hospital owns facility but does not manage or finance services) (Burns and Ferber, 1985). However, for the purposes of this dissertation, only ownership and is consequent location strategies are considered in detail. 13 Although FACCs did not originate directly from a hospital or physician practice, they can nevertheless be seen as an evolution of these traditional providers. This evolution, spawned by factors such as patient desires, the need for cost control, and technological and organizational changes within the health care industry iself, has made it necessary for traditional providers to either become owners and operators of FACCs or to risk losing patiens and income to the newcomers. The rise in hospital and physician ownership of FACCs obviously indicates their decision. Hospital-owned FACCs often have a dual purpose. They may be used to alleviate emergency room crowding and offer a social service by providing emergency room alternatives to areas distant from the hospital iself. Hospital- owned FACCs may also be used to generate income from paying ambulatory patiens and to act as feeders (through referrals) for inpatiens (Friend and Shiver, 1985; Rylko-Bauer, 1988). Physicians, both as individuals and as groups, often form their own FACCs merely by extending their office hours (nighs and weekends) and by accepting walk-in patiens, although they can of course set up an F ACC while keeping private practices separate. Physicians who are extending private practices into FACCs, often do so to be more competitive by fulfilling perceived patient desires for convenience and greater service options (Born, 1986; Stitham, 1986). Physicians and physician groups who open an FACC which is more than an extension of their private practices, do. so because FACCs are seen as good business and employment opportunities in the face of sky-rocketing malpractice and other operating coss 14 (Friend and Shiver, 1985). FACCs allow physicians to share these coss, particularly physician-employees who are often paid on salary and are covered by the parent organization. In addition, it must be remembered that there are (non-physician) corporate-owned FACCs which are presumably run much like other consumer oriented service firms and where physicians are employees. The ownership patterns of the FACCs are expected to impact their location strategies. Hospital-owned FACCs, because of the possible duality of their mission (social service versus profit generator) will likely exhibit two location patterns. Those clinics located in the central city are most likely to be performing the "social service" function (i.e., providing emergency room alternatives). Those hospital-owned PACCs located in the suburbs are likely to be the "profit-makers," competing with private physicians for the middle-upper income groups and the insured and providing patiens for the hospital through referrals. Physician—owned FACCs, likewise should also be found more often in the suburbs since 1) they are often formed out of existing physicians' offices and 2) they are in the suburbs also for profit. Also likewise, corporate-owned FACCs, looking for maximum profit are likely to choose suburban locations over central city or nonmetropolitan areas. Alternative systems of health care delivery, such as the FACC, have several implications for both patiens and traditional health care providers like physicians and hospitals. For patiens, the FACC has been beneficial in the sense that it offers spatially and temporally convenient health care, often at lower coss (in particular, coss lower than those of hospital emergency rooms). 15 However, the fact that FACCs are most often run for profit (even non-profit institutions may use FACCs as for-profit income generators) has raised questions about the actual accessibility of the clinics and about possible long- term effecs on the availability of health care for the poor and uninsured. For example, FACCs (and other for-profit providers) have often been accused of "cream skimming" the best patiens (the wealthy and insured) and leaving public facilities to support the indigent and uninsured without the income generated by the wealthy and insured patiens (Berliner and Burlage, 1987). However, although it is difficult to understand or. measure the impacs of one health care institution on another, there is little evidence that "cream skimming" has occurred or that the presence of FACCs forces hospitals to close their emergency departmens (Rylko-Bauer 1988; Gray 1986). Finally, patiens who do use FACCs must face the issue of continuity of care. Although many walk-in clinics would like to promote continuous care, the fact that patiens are usually seen by one of several part-time physicians at the clinic would make continuous care difficult. In addition, the no-appointment necessary policy of FACCs is rather antithetical to the notion of continuous care since patiens are presumably more concerned with convenience than with which physician they visit. Questions then arise concerning the nature of health care that we prefer. Will the FACC form of health care which is more episodic than preventative prevail? From the point of view of (traditional) providers such as physicians and hospitals, FACCs are seen as both opportunities for business and employment 16 and as competition. As discussed above, FACCs are often extensions of a physician's (or group of physicians') private practice(s); FACCs may also be used by hospitals as patient feeders and as alternatives to overcrowded emergency rooms. The involvement of hospitals in the FACC movement has in fact lessened fears of hospitals closing their emergency rooms or removing charity services. However, FACCs, especially when owned by competitors (i.e., other hospitals, physicians, or corporations), may force traditional providers into competitive stances. For example, physicians competing with convenience clinics have had to begin offering Saturday and evening hours, and in some cases lower coss (Born, 1986; Stitham, 1986). Competition from FACCs in the wealthier suburban areas may even be used to push traditional providers into unserved areas such as the inner cities or nonmetropolitan areas, similarly to the way that competition among physicians in metropolitan areas has caused some movement of physicians to small towns and rural areas (Phelps, 1992). However, given the needs and desires of these professionals (i.e., proximity to hospitals and each other, urban amenities, proximity to certain population groups), this movement seems unlikely. For physicians, FACCs (as well as other providers which employ physicians) hold further implications besides competition for patiens. Physicians are often employees in FACCs, and as such they face a possible loss of autonomy or status (Lowell-Smith, 1994). Several authors discuss the physician's loss of autonomy as the physician becomes "proletarianized" by 17 working as employees rather than as private practitioners (McKinlay and Stoeckle 1988; McKinlay and Arches, 1986). They define "proletarianization" as the process by which, "an occupational category is divested of control over certain prerogatives relating to the location, content, and essentiality of is task activities, thereby subordinating it to the broader requiremens of production under advanced capitalism. " For physicians, the movement towards "proletarianization" has occurred for several reasons. The authors cite increased specialization (more likely to be practiced in group and corporate settings), increased knowledge on the part of consumers (i.e., less unquestioning trust in physicians), increased technology and the demand by consumers for that technology (increased coss beyond the scope of the individual practitioner), and increased malpractice premiums (again costly to individual practitioners) as mechanism which have propelled physicians in the direction of salaried employment. In addition, the bureaucracy of third party payers is thought by some physicians to be the third party's "secret weapon" (Grumet, 1989). That is, slow and inefficient insurance companies and government agencies delay reimbursement of physicians for their own profit, once again making salaried status for the physician attractive (also, Yunker, et al., 1986). Forphysicians, alternative health care delivery systems such as FACCs has mixed blessings. For some, fixed salary and employment will be a welcome relief of medical school debs (since they would be getting immediate income) and a way to avoid the coss of setting up a new practice. However, in exchange for regular hours and 18 employee benefis, physicians will lose some of their autonomy and status as professionals. They may face reduced income, decreased authority, and less choice of location and service activities. While HMOs and other providers of health care will exercise more control over physicians than in the past, it is uncertain whether these new provider patterns will produce "proletarianization" since physicians will continue to maintain their knowledge and expertise and to have legal righs and responsibilities protected by state laws (O'Connor and Lanning, 1992; Derber, 1984). Therefore, it is unlikely that physicians will ever be "proletarianized" to the same extent that, say, crafsmen were in the early part of this century. However, as long as other parties (whether they be corporations, insurance companies, or the US. government) exert control over the health-related decisions of physicians (e. g., the length of hospital stay, or the suitability of a lab test), there will always be some questions concerning the quality and quantity of care patiens receive. Research Objectives Most previous studies of FACCs have been descriptive and have placed emphasis on the growth and character of the FACC, as well as on patient- oriented issues such as accessibility and utilization. Few studies have considered the location of FACCs, and those that have were either limited in scale (e. g., one city), merely involved state totals, or have been based on anecdotal evidence. The current research hopes to fill the gap in our 19 knowledge of the geographical patterns of FACCs and the reasons behind the observed patterns. The location of FACCs is analyzed at several scales, the regional, inter and intrametropolitan, and the "local" or site level. In many ways, FACCs may be seen as particularly rebellious children of traditional parens (i.e. physicians and hospitals). FACCs challenge and compete with their "parens," while at the same time are not completely independent of them. Even FACCs controlled by "ousiders" (e.g., corporations) can not be operated without input from physicians and hospitals. It is this relationship between FACCs and traditional providers, this evolution of health care in response to modern needs and desires, that at least in part makes them such an interesting study. In addition, in these times of health care reform, FACCs seem an appropriate setting for implementing the part of the plan concerned with offering primary (GP) level care at convenient (neighborhood level) locations. The current research has two primary goals: 1) to determine the geographic patterns of FACCs at a variety of scales and the reasons behind these loCational patterns and 2) to gain a better understanding of the relationship between FACCs and other health care providers and other economic sectors. At the regional and metropolitan scales, available secondary data is used to obtain the necessary information. A survey of Michigan FACCs is also conducted to obtain more detailed analyses involving specific FACCs. The dissertation is organized into four remaining sections. The next section (Chapter II) discusses the general and specific hypotheses relating to 20 FACC location patterns at various scales. Data and methods are discussed in Chapter III. Chapter IV presents the resuls of the analyses and Chapter V contains a summary of the resuls and directions for future research. CHAPTER II RESEARCH HYPOTHESES General Hypotheses There are four general factors which are assumed to underlie the location decision of FACCs at all scales of analysis: the demand for FACC services, the economic structure (as it relates to economic growth and agglomeration economies), competition, and FACC ownership patterns. The last two factors, competition and FACC ownership, may actually be considered together as they interact to produce FACC location patterns, particularly at the metropolitan and site levels. Each of these four factors can be broken down into more specific pars. Demand for FACC services, for example, is basically concerned with population size, growth, and population characteristics such as demographics, income, mobility, and socioeconomic status. Although FACC research has not considered the specific effecs of these factors on FACC location, population and is characteristics have been studied in relationship to the location patterns of other retail and service functions. The positive relationship between income and demand for goods/ services is a well-established economic principle. Studies have found that the location of such activities as shopping centers, 21 22 grocery stores, and branch banks is related to the presence of middle-upper income groups, higher socioeconomic status groups, and low unemployment rates (Morrill, 1987; Hall, 1983; Olsen and Lord, 1979). In addition, the location of health care providers, in particular, physicians, has been correlated with various population attributes such as population size, age distributions, race, and income. Physicians are often attracted to areas with large populations, high median incomes, high education levels, older populations (GPs) and younger populations (OB / GYN s, interniss) (Knaap and Blohowiak, 1989; Guzick and Jahiel, 1976; Kaplan and Leinhardt, 1973; Elesh and Schollaert, 1972). In addition to considering the location decisions of retail/ service firms, much research has concentrated on consumer shopping patterns and how. these can be used by businesses to determine the location of their stores. Although the literature on consumer shopping preferences is beyond the scope of this research, it is appropriate to point out that many studies have found relationships between population characteristics and the choice of stores/ services. Businesses can then use this information to determine who will likely patronize their stores/ services. For health services, it has been found that variables such as age, income, education, family status, and race influence how often people visit physicians and hospitals and what they desire from these providers when they do visit them. The elderly, women, families with children, the educated, and the middle-upper income groups all use physician services frequently (Phelps, 1992). Lower income groups tend to use 23 hospitals for both emergency and primary medical care, and to use both physician and dental services less than higher income groups due to inability to pay fees, the lack of insurance coverage, and (often) the spatial unavailability of physician/ dental services (Bohland, 1984; O'Mullane and Robinson, 1977; Morrill, et al., 1970). Thus for FACCs, attractive populations will be those with higher incomes and socioeconomic status. Population characteristics also influence the expectations of consumers/patiens when they choose a store or service. For example, researchers have found that the choice of a pharmacy depends on age as the elderly are less concerned with distance or convenience than with service and quality (Shannon, et al., 1985; Nickel and Wertheimer, 1979). Likewise, in considering the choice of a physician, the young and middle aged, single- parent families, and the middle-upper income groups are often concerned with physician promptness, convenience, waiting times, and facility distance from home or work (Gesler and Meade, 1988; Nordstrom and Steinke, 1987). These resuls suggest that FACCs, with their emphasis on providing convenient health care, will attract young to middle aged patiens more so than the elderly. Based on these resuls concerning the use of health care services by various population groups, it is hypothesized that the location of FACCs will be related to the following measures of demand: population size, growth, density, age distribution, income, the unemployment rate, family status, and mobility. All of these factors have been found to be important in the location decisions 24 of retail and service firms, including health care providers. In addition, studies of FACC patiens indicate that they have certain characteristics. For example, the typical FACC patient tends to be young (one study found that 85% of patiens were less than 50 years old), educated, in the middle to upper income groups, and mobile (Miller, et al., 1985; Rylko-Bauer, 1985; Yunker, et al., 1985). Therefore, FACCs should locate in order to be close to these populations. The second general factor considered to be important in FACC location is the economic structure of the area, particularly as it relates to economic (employment) growth and agglomeration economies (advantages of locating near other businesses). The main issue of concern here is which areas are experiencing economic growth. In the US. today, economic growth is associated with the service sector, especially business and professional services. Rather than manufacturing, business and professional services are currently being touted as producers of economic growth (Goe, 1990; Hansen, 1990; Harrington and Lombard, 1989). In addition to providing employment and income for an area, services are also relevant because they are important linkages for other businesses, both manufacturing and other service firms. FACCs are businesses and as such need access to business services such as accountans, lawyers, and consultans. Finally, the other necessary linkage for FACCs, that connection to other health care providers, is likely to be entranced as physicians, in particular, congregate in areas of economic and population growth. 25 The third and fourth factors related to FACC location, competition and ownership patterns are themselves interrelated, since the importance of competition will be affected by who (or what institution) owns the FACCs. As previously discussed, ownership patterns influence FACC location by influencing market strategy. Hospital-owned FACCs may be fulfilling one of two purposes: those located in the central city are likely to exist for "social service" purposes, that is, to be branches of the hospital where care is provided for those who cannot easily reach the hospital. Those hospital-owned FACCs located in suburbs are likely to be there for profit - to take advantage of paying, insured patiens, to compete with physicians and to provide referral patiens for the hospital. Physician and corporate owned FACCs are also likely to be located in the suburbs since most physician office are already there and the opportunity for success is presumably greater than in central cities. Competition among FACCs is likely to be most intense in the suburbs. It is expected that when choosing a particular site, FACCs put a certain distance between themselves and each other, and other providers. Only at the site level can competition patterns be specifically determined. At other scales, the measures of "competition," physicians and hospitals, may also be considered as measuring to some extent F ACC ownership patterns. Although the first factor, demand, receives the most attention in this discussion, the actual importance of the four factors may in fact vary with the scale of analysis. For example, FACCs located in central cities may consider population characteristics (the type of population they wish to serve) more 26 important than "beating" the competition (e.g., physicians or even other FACCs). FACCs locating in suburban counties may consider the economic structure (growth, employment, etc.) of the area of top importance since it is an indicator of their potential success and the availability of the necessary service linkages. The separation, where possible, between central cities and suburban areas in the analysis is used to further understand these relationships and the varying importance of the four factors thought to be related to FACC location. Specific Hypotheses The relationship between FACC location and the four factors (demand, economic structure, competition, and ownership) may be tested at a variety of scales. The importance of the four factors will vary with scale, and not all factors will be tested at each scale of analysis. The first analyses, at the regional, state, and metropolitan scale, will be primarily descriptive. Three hypotheses concern the location of FACCs at the these scales. First, FACCs will be found more in the South and West than in either the North Central or Northeast regions. The next two hypotheses are that FACCs will be found more often in metropolitan than nonmetropolitan areas and within metropolitan areas, suburban locations will dominate over central city locations. The reasons for these location patterns relate to two of the four factors expected to influence FACC location: the location of population (demand) and economic growth. The fourth factor (ownership patterns) can 27 also be tested to some extent at this scale since a dominance of suburban locations also implies a dominance of particular ownership patterns (e.g., physicians, corporations). A dominance of central city locations would imply that there are more hospital owned FACCs than other types. The resuls of this scale of the analysis will then be used to propose further analyses at smaller scales. Statistical analyses will be performed at the metropolitan (central city and county) scale. At the metropolitan level, several relationships can be postulated regarding the determinans of FACC location. For this analysis, metropolitan areas are divided into central cities and suburban counties (central counties and other metropolitan counties). Population and is characteristics comprise the first factor related to FACC location. These characteristics can be divided into two broad categories: general demand, measured by population size, density, growth, and the age distribution, and socioeconomic status measured by other characteristics such as income, long- term residens, education, and family status. Positive relationships are expected between FACC location and population size, growth rate, the number of people between the ages of 20 and 45, and the number of children between the ages of 0 and 5. A negative relationship is expected between FACC location and the number of elderly. Socioeconomic characteristics of the population will be measured by income, the unemployment rate, the number of female-headed families, education levels, and the number of long-term residens in the area. Positive relationships are expected with income, 28 education, and the number of long-term residens in the area while negative relationships are expected between FACC location, and the unemployment rate, and the number of female-headed families (usually lower socioeconomic status - see Jones and Kodras, 1990). Although these relationships are expected to remain constant for all pars of the metropolitan area (cities and suburbs), differences are expected regarding the importance of the variables (and consequently the general factors) related to FACC location. In central cities, population variables should be more important in determining FACC location than in suburban counties. This is because FACCs in central cities are likely to be there to serve demand rather than as profit makers which would necessarily increase the importance of such factors as the economic structure (see below). At the metrOpolitan scale, specific hypotheses can be tested concerning the second general factor to influence FACC location: economic structure (economic growth and agglomeration economies). Positive relationships are expected between FACC location and employment patterns, particularly employment in the service sector, business services, health services and retail services. This is not to say that it is important to have residents employed in these sectors (since they may actually work ouside the study area), but rather that the employment offered in the area where the FACCs are located is in these service sectors. It is a measure of business structure, not residential employment. In metropolitan areas experiencing the decline of manufacturing activities, there should be a negative relationship between FACC location and 29 manufacturing employment. However, since manufacturing is not synonymous with economic decline nationwide, the relationship with FACC location is not easily predictable. This factor (economic structure) is expected to be somewhat more important for FACCs locating in central and other counties (where FACCs are looking for profis) than for those FACCs in the central cities. Unfortunately, the nature of the available data will not allow for direct comparison of economic structure variables between central cities and counties, however, the relative importance of economic versus population variables for the counties can be determined. In addition to population attributes, and the economic structure of the area, competition and FACC ownership patterns will interact to influence FACC location. A positive correlation is expected between FACC and hospital location in central cities since it is expected that most central city FACCs will be "branches" of the hospitals designed to alleviate emergency room crowding and provide care for central city patiens who cannot easily reach the hospitals. In suburbs, positive relationships are expected between FACC location and both physicians and hospitals. These positive statistical correlations should exist since 1) both hospitals and physicians use suburban FACCs for profit- making, 2) there should be other ties between these health care providers through referrals and employment, and 3) many of the FACCs are owned by these physicians and hospitals. Although the data on physicians and hospital beds do measure the presence of competitors, the relationships with FACCs at 30 the metropolitan scale are not expected to be negative. Only at the site level will FACCs really separate themselves from the competition. Of the four general factors which effect the location of FACCs, competition and ownership patterns are two which cannot be completely tested based on available secondary data at the regional or metropolitan levels. A survey of FACCs in Michigan was designed to obtain specific information concerning the ownership and competition patterns of the clinics, as well as on other factors of interest such as linkages between FACCs and other businesses. The survey allowed for the testing of "subsidiary" hypotheses regarding FACCs such as differences between FACCs in terms of services, age, and economies of scale. For example, differences are expected between city and suburban FACCs in terms of the services offered. Central city FACCs (expected to be predominantly hospital-owned) would be more likely to concentrate on services such as drug and alcohol abuse treatment, psychiatric care, and, of course, urgent care. For FACCs located in suburbs, the service emphasis is expected to be on emergency (urgent) care and on "specialized" services such as gynecology/ obstetrics and pediatrics. In the suburbs, FACCs may take the place of hospitals which are spatially more distant than in central cities. Differences may also occur in the services offered by various ownership types (hospitals, physicians, etc.). Hospital-owned FACCs may involve themselves in services perceived to be of need to central city (and suburban) populations. Physician or corporate-owned FACCs may include services perceived to be profitable (but not necessary, such as diet control or physical 31 therapy), although they will also offer needed services such as urgent care. It may also be hypothesized that there will be differences in FACC age by ownership type. It is likely that hospital-owned FACCs are newer than other FACCs since hospitals have been opening FACCs in response to competition from physician and corporate-owned FACCs (NAFAC, 1990). Still another hypothesis which could be tested using the data obtained from the survey is the idea that larger clinics are more profitable (based on economies of scale). In general, the survey will be particularly useful in fulfilling one of the major objectives of this dissertation: understanding the place of the FACC in the American health care system. CHAPTER III DATA AND METHODS Data In order to test the hypotheses discussed above, certain types of data are needed. Data on the location of FACCs are, of course, required. The location of FACCs is the dependent variable which the analyses are attempting to explain. The 1993 data on FACCs were obtained from the National Association for Ambulatory Care (N AFAC). NAFAC is a trade organization formed in 1981 and represens all ambulatory care centers, their owners, managers, medical directors, and all other related staff. All ambulatory care centers in the US, as of January 1, 1993, are listed in the data set. The list includes the name, address, and member name for each freestanding ambulatory care center. The list contained no other information on the centers. Since more than one person at the same FACC could be a member of NAFAC, the list had to be edited and all duplicates removed. In addition, the list included a few ambulatory surgery centers, chiropractors, and other such facilities which are not a part of the present study. After editing the data, the list contained just over 3800 FACCs which were eligible to be included in this study. It must also be noted that due to the nature of the list, it is impossible 32 33 to tell whether or not some of the centers are truly FACCs. For example, some centers included on the list may require appointmens or be run by public health departmens, in which case they would not be considered FACCs. Unfortunately, the list is the only such data set available and must be used despite is shortcomings. In addition to the 1993 data, the number of FACCs in each state for 1985 was also available through another publication (Powills 1985). In this article, Powills has obtained data on the number of FACCs per state in 1985 from information collected by the American College of Emergency Physicians. The 1985 data were used to analyze changes in the location and concentration of FACCs at the regional and state levels which may have occurred between 1985 and 1993. The four general factors expected to be related to F ACC location mean that data should be collected on demand factors (population and is characteristics), economic structure (employment), competition, and ownership patterns. For the first factor, demand, population data are readily available. All data on population and is characteristics used in the statistical analyses were obtained from the 1990 US. Census. These data include population size, density, growth rates, age breakdowns, education, female-headed families, long-term residens, income, and unemployment. Data on population and employment at the regional scale were obtained from the Statistical Abstract of the United States (US. Department of Commerce, 1992). For the second factor, economic structure, there were fewer data options, particularly for cities. Data on employment patterns (for counties only) were 34 obtained from the 1990 County Business Patterns (US. Department of Commerce, 1990). The "demand" factors of income and unemployment may ‘ also be used to represent the economic structure of an area. The third factor, competition, was measured by the number of physicians and hospital beds in an area. Physician data were obtained from the American Medical Association (1992) and data on hospital beds were from the American Hospital Association (1991). The ideal situation for the fourth factor, ownership patterns of FACCs, would be to know who (or what institution) owns each FACC on the NAFAC list. However, this information is not available through secondary data sources. To some extent, the data on physicians and hospital beds can be substituted for actual ownership data since physician-owned FACCs are expected to occur where there are more physicians (e.g., suburbs), while hospital-owned FACCs would often be located where there is a greater presence of hospitals (e.g., central cities). In addition, the survey of Michigan FACCs was useful in obtaining specific information on competition and ownership patterns at the site level. All analyses (except the survey) included all 50 states and the District of Columbia. Methods The study of the four factors and their relationship to FACC location requires that the analyses be conducted at several scales. These scales are the regional (including state) level, the metropolitan level and the site level. The relationships between FACC location and the four factors can not be studied 35 equally well at all scales due to the nature of the relationships. For example, competition is not expected to be relevant to the regional or state level location of the FACC. The analyses at each scale are designed to understand FACC location patterns based on factors thought to be relevant at that scale. For regions, states, and all US. metropolitan areas, the analysis is descriptive and only two factors, demand and economic structure, are examined relative to FACC location. Statistical analyses are used to examine FACC location patterns in central cities, central counties, and other metropolitan counties. At these scales, all four factors, demand, economic structure, competition, and ownership patterns become relevant to FACC location. Finally, a survey of Michigan FACCs looks at FACC location at the site level. At this scale, competition and ownership are examined more closely. Descriptive Analysis Regional Scale Analyses for the regional, state, and metropolitan areas (for the entire US.) are primarily descriptive and are used to understand general locational trends of the FACC. The regions of the US. are determined by the US. Census (Northeast, North Central, South, and West). At this scale, it is useful to describe the location and distribution patterns of FACCs and to determine any changes in these patterns between the two periods for which data is available (1985 and 1993). For this purpose, FACC data were tabulated for regions, states, and metropolitan areas. In addition, location quotiens were 36 calculated for the four regions, each of the 50 states and the District of Columbia, and for metropolitan versus nonmetropolitan areas. The location quotient is used to indicate the relative degree of locational concentration of FACCs in a region, state, or metropolitan/nonmetropolitan areas. The location quotient was calculated as follows: LQ' = (FACC.‘/Popi')/(X FACCHXPopi‘) where LQ.t = location quotient for area i for time period t; FACC,t = number of FACCs in area i for time period t; and Pop,t = population in area i for time period t. For this study, the location quotient compares the regional, state, or metropolitan proportion of FACCs divided by the regional, state, or metropolitan proportion of the population to the TOTAL number of FACCs in the US. (or in the metropolitan U.S.) divided by the TOTAL US. population (or metropolitan US. population). A location quotient greater than one indicates that a region, state or metropolitan area has more than is expected share of FACCs based on is share of the population while a location quotient less than one means that the area has less than is expected share of FACCs compared to the area's share of the population. Along with the location quotient analysis, changes in the regional level of concentration of FACCs were examined by using the Lorenz curve and gini coefficiens. The Lorenz curve is used to plot the relationship between the cumulative percentages of population and FACCs across the four Census regions. The distance between the diagonal (which represens an equal distribution of the cumulative proportions of FACCs and population) and the 37 Lorenz curve indicates the degree of spatial concentration of FACCs. The farther away from the diagonal line the Lorenz curve is, the greater the degree of concentration of FACCs. The gini coefficient is a numerical representation of the degree of concentration; it is a ratio of the area between the Lorenz curve and the diagonal to the entire area beneath the diagonal. The coefficient falls between zero and 100, with higher values meaning greater concentration. The tabulations of FACCs, location quotiens, and Lorenz curve/gini coefficiens lead to an overall description of FACC location at the regional and state levels. In addition to this description, an attempt is made to analyze two of the four general factors expected to influence FACC location at the regional and state scales. These two factors are demand and economic structure. Regional FACC locations (and changes in location between 1985 and 1993) are compared to regional population and economic (i.e., non-farm employment) growth rates. Metropolitan Scale The descriptive part of the analysis continued with an examination of FACC locations at the intrametropolitan scale for the entire US. FACCs were divided according to their location in one of these four areas: the central city of a metropolitan statistical area (MSA), the central county of the MSA, the surrounding metropolitan counties, or a nonmetropolitan county. This division separates the FACCs into central city and metropolitan-suburban sites and allows for a description of intrametropolitan location patterns. 38 Metropolitan and nonmetropolitan location quotiens were also calculated (see above). Demand, economic growth, and to some extent, ownership patterns of FACCs can be analyzed by looking at the intrametropolitan location of FACCs. Suburban locations imply that FACCs are searching for economically and socially prosperous areas, and indicate a greater degree of physician—ownership of FACCs. Central city locations, on the other hand, suggest that FACCs are more service than profit oriented and that hospitals are greatly involved in FACC ownership and operation. Statistical Analysis All four factors (demand, economic structure, competition, and ownership patterns) are expected to play a role in the location of FACCs in cities and suburban counties. The statistical methods used in this analysis ascertain which variables (factors) are important to F ACC location and which variables are relatively more or less important to FACCs in cities versus central counties versus other suburban counties. This portion of the analysis included the largest 100 MSAs nationwide plus the largest MSA in each state not represented in the top 100 MSAs, for a total of 111 MSAs (Appendix A). Each MSA was divided into three pars: the central city, the central county, and all other metropolitan counties. The division of MSAs into central cities and suburbs allows for maximum variability in the independent variables and allow for comparisons to determine the importance of the factors to the different FACC locations. 39 The dependent variable is defined as: the number of FACCs per 100,000 people (FACC/ POP * 100,000) in the central city, the central county (central county with central city and without central city), and all other metropolitan counties (aggregated for one value for each MSA). This ratio was chosen as the dependent variable to take into account the obvious effect of population on FACC location. The Spearman rank order correlation coefficient between FACCs and population was .73 in central cities, .68 in central counties (without cities), and .77 in other counties. A regression analysis showed that for central cities, population accounted for 69% (R2=.69) of the variation in FACCs. Population accounted for 82% of the variation in central county FACCs (R2=.82), and 61% of other county FACCs (R2=.61). Most of the same independent variables (particularly those concerned with population attributes) were used in all models. However, due to data availability, the model for central cities included no data to measure the employment structure of the city. Data on physicians were also not available for cities. In addition, the fact that data on employment structure and physicians were only available for counties (i.e., the central city could not be separated for these variables) meant that central county data had to be examined both with the central city (as one unit) and without the central city. The model without the central city included only population variables and the hospital beds / population ratio (similar to the model for central cities alone). The model for central counties including the central city included all variables (similar to the model for other counties). 40 Twelve independent variables are in the models for central cities and central counties without the cities, while the models for the entire central county and for other metropolitan counties include 19 variables. The majority of variables represent the first factor, population (demand for FACCs). Six employment measures were used to represent the second factor (economic structure), while two variables (physicians and hospitals) represent competition/ ownership patterns. The large number of variables meant that the potentially complex relationships needed to be first analyzed in a simplified form. To accomplish this, several bivariate statistical methods were used. First, all independent variables were plotted against the dependent variable to check for the linearity of the relationships. In addition, Spearman rank-order correlation coefficiens were calculated for all variables. Spearman correlation coefficiens were chosen rather than the Pearson method since all of the variables were right-skewed (not normally distributed). Based on the resuls for these analyses, it was determined that for the most part, the relationships were either linear and/ or weak. In addition to these simple statistics, bivariate regression analyses were performed for each of the independent variables. Finally, all independent variables were used in a single model (one for cities, central counties (with and without cities), and one for other counties). The general model: Y: DENSITY + POPGRO + AGE2044 + AGEOS - AGE65 + INC-r- FEMALE +EDUC +RES - UNEMP + RETAIL + SERVICE + BUS + FIRE+MFG+HEALTH+PHYS+HOSP 41 Y: dependent variable (see above) INC: per capita AND median family income by county (or Cent. City) DENSITY=population density POPGRO=population growth rate AGE2044=percent population age 20 to 44 AGE05=percent population age 0 to 5 AGE65=percent population age 65+ FEMALE=percent of female headed households with children 18 and under EDUC=percent of population over 25 with bachelor's degree RES=percent of population over age 5 who lived in the same house in 1985 UNEMP=unemployment rate RETAIL=percent of total employment in retail SERVICE=percent of total employment in services BUS=percent of total employment in business services FIRE=percent of total employment in finance, insurance, and real estate (FIRE) MFG=percent of total employment in manufacturing HEALTH=percent of total employment in health services PHY S=physician/ population ratio HOSP=hospital beds/ population ratio As could be expected, there was high multicollinearity between the independent variables in this model. Therefore, in order to remove the problem of multicollinearity, a Principal Componens Analysis (PCA) was 42 performed. Since the purpose of the PCA is to reorganize the independent variables to remove multicollinearity, no componens were dropped from the analysis. Therefore, the number of componens equaled the number of variables in the analyses. Componens were rotated using the varimax rotation procedure. The componens produced by PCA are orthogonal to each other and thus can be used as independent variables in the regression analysis. However, the component loadings are often difficult to interpret. Therefore, a regression equation in which componens are independent variables may be of little interpretive value. In order to overcome this problem, reconstituted partial regression coefficients were obtained following the example of Riddel (1970) (Appendix B). First, the regression equation is calculated using the component scores for all of the componens (12 in the case of central cities and central counties without cities, 19 in the case Of combined central cities and central counties and in the case of other metropolitan counties). The dependent variable (FACC/ POP) is also standardized to make interpretation consistent. Next, matrix multiplication is used to multiply the matrix of component score coefficiens (calculated by SYST AT) and the vector of standardized regression coefficiens obtained from the regression of component scores on the standardized dependent variable. This multiplication yields the reconstituted regression coefficient for each of the original variables. Since component scores are standardized, reconstituted regression coefficiens are directly comparable. However, interpretation of reconstituted regression coefficiens is not completely straightforward since they represent the influence 43 of the relevant original variables, incorporating their joint effect with other independent variables with which they are collinear (Johnston, 1991). In this analysis, the reconstituted regression coefficiens allow for a between-scale comparison of the importance of variables (i.e., which variables are more important in explaining FACC location in central cities versus central counties, etc.). Within-scale comparisons are more difficult since the nature of the data means that there are far more demand variables than variables representing competition or economic structure. Therefore, the importance of demand compared to either competition or economic structure may be over stated using reconstituted regression coefficiens. The Survey The final part of this study concerns obtaining information on FACC location which is not available through secondary data. At this "site" level, specific information on the effects of the third and fourth factors (competition and ownership) can be obtained. Also at this level, the relationships between FACCs and other health care providers can be determined. To obtain these data, a survey of all 245 Michigan PACCs was conducted (Appendix C). The FACCs were referred to as "clinics" and "ambulatory care centers" since the term FACC is not familiar to all FACC employees. The survey was sent to the clinics by mail and was addressed to the clinic owner/ manager (although that person did not necessarily answer the survey). In implementing the survey, the suggestions of Dillman (1978) were followed when possible, including 44 preparing the cover letter, identifying the survey, and assembling the mail-out package. One follow-up mailing (a postcard reminder) was sent to all clinics, two weeks after the initial mailing of the survey. The survey was composed of three pars: questions concerning the location of the FACC and the reasons for the location choice at both the metropolitan and site levels, questions concerning the FACC's operational and service characteristics, and questions concerning the relationships between FACCs and other businesses and other health care providers (including competition). In the first section, repondens were asked questions on the specific location of their clinic (inside city limis, in a suburb, or nonmetropolitan area), the type of building (freestanding, medical building, strip mall, etc), and on the parking and traffic patterns found near their clinic. They were also asked to state the importance of several factors (population characteristics, labor availability, competition, legal/ cost factors, accessibility, etc) in the location decision of the FACC. These questions were the only ones which required the respondent to have more than a factual knowledge of the F ACC. However, since most respondents were not the clinic owners or mangers, they were likely not involved in the location decision of the FACC. Therefore, these two questions cannot be considered very representative of the actual decision-making process for F ACCs. The second section was designed to get specific information on the clinics. Respondens were asked about clinic ownership, chain membership, age of the clinic, operating hours, clinic size (in square feet), services offered, annual 45 revenues, profis, and expenses, Medicare/ Medicaid policy, and average monthly patient census. Through these questions, information was obtained on one of the four influential factors - ownership patterns. The hypothesis that ownership affects FACC location decisions could then be tested at this local scale. In addition, this section allowed for the development of further hypotheses concerning the FACC, including questions on FACC services, age, and economies of scale. The third section asked such questions as "how often does your clinic receive and give referrals from/ to local physicians and hospitals?" "Does your clinic have a contract with an HMO/PPO?" "Do your physicians also work elsewhere?" The respondens were also asked about the clinic's employment patterns and where the clinic received supplies and services. All of these questions were designed to be able to better understand the relationship between FACCs and other providers and businesses. Agglomeration economies and linkages can be looked at with this information. The third section also asked respondens to estimate the size of their market area and to rate other health care providers (physicians, hospitals, other FACCs) on the intensity of their competition with their clinics. They were also asked to estimate the distance in miles between the clinic and their nearest competitors. Due to a low response rate for the survey, primarily nonparametric statisties (e.g., Chi-Square and Mann-Whitney U tess) were used in the analysis. CHAPI'ERIV RESULTS Descriptive Analysis Regional Scale There were 1074 FACCs in the US. in 1985 (according to the American College of Emergency Physicians (Powills 1985)) (Figure 1), While the number of FACCs totaled 3845 in 1993 (Figure 2). In 1985, the South contained the greatest proportion of FACCs (Table 1). Although the South still contained the largest proportion of FACCs in 1993, is share of the clinics had declined since 1985, while the shares for the West and North Central region increased. In 1985, 60% of the leading ten states in the number of FACCs were located in the South and West, while this proportion declined to 50% in 1993 (Table 2). The number of FACCs per person (or per 1,000,000 people) for each state indicates a slightly different relationship in that many Northeastern and Midwestern states with small populations actually have large p FACC/ population ratios. These relationships are similar to those exhibited using the location quotient technique (see below), therefore, they were not mapped separately here. mwma 35m sn— mumufimU ounU bop—canines wfivfiflmomuh mo Garcons..— mama. madam kn— mumufimnv muanv bOuagfig mefiGQ—wmounm no COMM—MUG..— ~ 3:me nUU1 LQ<1 Region LQ>1 LQ<1 South 29 71 South 47 53 West 62 38 West 54 46 North 25 75 North 42 58 Central Central Northeast 33 67 Northeast 22 78 Cumulative Proportion of FACCS 100 80 60 4O 20 59 i l I l Gini Coefficients: _ / ... 1985 = 11 / / _ 1993 = 8 _ / _ / _ / / / 1985 — - - 1993 l l i l o 20 40 so so 100 Cumulative Proportion of Population Figure 5 Lorenz Curves for 1985 and 1993 60 result has been found for freestanding ambulatory surgery centers (FASCs) (Lowell-Smith 1993a). These resuls may merely be a function of the definitions of "city" and "suburb" which may vary by regions. It could be that Northeastern cities have well-defined limis while Southern and Western cities have larger, more flexible boundaries. Therefore, more Northeastern FACCs have addresses that actually place them ouside the cities, while FACCs in other regions (which may actually be in "suburban" areas) have addresses inside the cities. The resuls of these broad scale analyses have shown that FACCs are related to two of the proposed factors (demand (population) and economic structure). FACCs seem to prefer areas of economic and population growth (South and West). This relationship can be further tested at the metropolitan scale by looking at F ACC locations in counties and cities and comparing these locations to p0pulation and employment factors. Also, the dominance of central city locations may mean that, at least in the South, West, and North Central regions, there are more hospital-owned FACCs than physician or corporate owned FACCs since hospitals are most likely to locate their FACCs in central cities. In addition, many FACCs may be part of a chain or have a parent organization. This centralized corporate structure may dictate that member FACCs locate relatively near to the parent/ headquarters which, as a corporation, is likely to be iself located in the central city (Brown, 1981). These hypothesis also can be further tested, particularly at the site level. 61 Table 7 Location Quotiens for Intrametropolitan Locations by Region Region Metropolitan Nonmetro LO LO South 1.35 .145 West 1.11 .412 North Central 1.32 .193 Northeast 1.10 .276 Table 8 Number and Proportion of FACCs by Intrametropolitan Location and Region Central City Suburban Nonmetropolitan Region Number Percent Number Percent Number percent South 823 61 472 35 54 4 West 509 49 467 45 62 North 548 55 399 40 50 5 Central North- 152 33 295 64 14 3 east 62 Statistical Analysis The regional scale resuls suggested that two factors, demand and economic growth, were important determinans of FACC location patterns. At the intrametropolitan scale, the importance of demand and economic structure, as well as of the other factors (competition and ownership), on FACC location can be further tested. This section discusses the resuls of the statistical analyses on FACCs in MSAs. Each of the 100 largest MSAs (plus the largest MSA in any state not included in the top 100 for a total of 111 MSAs) was divided into three pars: central city, central county (excluding the central city), and all other counties (aggregated into one "other county" for each MSA). Not all MSAs had a definable central city (as in the case of Nassau-Suffolk, NY), or a central county (as in Washington DC), and several MSAs contained only one county (e.g., Los Angeles). Therefore, there were a total of 106 central cities, 102 central counties (in both central county analyses), and 75 other counties included in the analysis. Obviously, MSAs are not equal in size (boundaries). This may affect the density variable, but it is not expected to affect any other variables in the analysis. These MSAs accounted for 77% of all FACCs in 1993. Table 9 liss the variables used in the analyses. In this section, the resuls for central cities will be discussed first, then those for central counties, and finally the resuls for the other counties will be discussed. 63 Table 9 Variables used in MSA Level Analysis Number of FACCs/100,000 people (dependent) Percent of Population Aged 0 to 5 Percent of Population Aged 20 to 44 Percent of Population Aged 65 and Over Population Growth Rate 1980 to 1990 Population Density Percent of Pop. Over 25 with Bachelor's Percent of Families Headed by Women Median Family Income Per Capita Income Percent of Population Living in Same House for the Last Five Years Unemployment Rate Hospital Beds/ Population Ratio Physician/ Population Ratio" Percent Employment in Manufacturing‘ Percent Employment in Retail" Percent Employment in Services" Percent Employment in Business Services* Percent Employment in Health Services" Percent Employment in FIRE" * These variables not available for use in the analysis on central cities Central Cities The Spearman rank correlation coefficiens show that the FACC / POP ratio in central cities is only weakly correlated to each of the independent variables (Table 10). The strongest relationships were with density, the hospital beds / population ratio, the unemployment rate, and the number of long-term residens in the city. The relationships with density and long-term residens were negative rather than positive as hypothesized. Similarly, bivariate regression analyses revealed that only these four independent variables were significant regressors on the FACC/ POP ratio (Table 11). For the most part, these relationships were as hypothesized. Central city FACCs are attracted to areas with higher employment rates, education levels, and a lower proportion of female-headed families (usually lower socioeconomic status). The unexpected negative relationship with long-term residens may reflect the idea that FACCs are actually looking for more mobile populations (less likely to have a regular source of health care) or it may simply be a reflection of the population of these large central cities (i.e., these cities tend to have fewer long-term residens). The variable, density, may represent to some extent the socioeconomic status of the cities (less densely populated = "newer" cities, less crowding, perhaps , better services), rather than simply demand. This would explain the negative relationship with the FACC / POP ratio. However, this relationship may simply be a function of "overbounded" versus "underbounded" cities where cities with more flexible boundaries (less dense) also have more FACCs with city addresses. 65 Table 10 Spearman Correlation Coefficiens for the FACC/ POP Ratio for Central Cities (N: 106) Variable Coeff. Density -.351 Hosp/ Pop .314 Unemployment -.234 Lg. term Residens -.197 Fem. Head. Pam. -.152 Education .124 Age 65+ .073 Growth .059 Age 0-5 .052 Med. Inc. .044 Per Capita Inc. .039 Age 20-44 -.022 66 Table 11 Bivariate Regression Resuls for Central Cities Variable Std. Coef. t p Density -.329 -3.55 .001 Hosp/ Pop .401 4.47 .000 Unemployment -.239 -2.51 .014 Lg. term Residens -.220 -2.30 .024 Fem. Head. Fam. -.142 -1.46 .146 Education .114 1.17 .244 Med. Fam. Inc. -.056 -.567 .572 Age 0-5 -.045 -.461 .646 Age 20-44 .043 .439 .661 Age 65+ .043 .434 .665 Per Capita Inc. .040 .404 .687 Growth .004 .039 .969 67 FACCs are also positively correlated with hospital beds, as expected. These resuls for the most part support the regional scale resuls which suggested a relationship between FACC location, demand and (for cities) the location of hospitals. The model containing all twelve independent variables suffered in part due to multicollinearity. To remove these multicollinearity problems, principal componens regression was performed and reconstituted regression coefficiens were calculated. All independent variables were included in the principal componens analysis and componens were rotated using the varimax rotation procedure. Component scores for all 12 componens were regressed on the standardized dependent variable (FACC/ POP ratio). Reconstituted regression coefficiens were then calculated using the component score coefficient matrix and the standardized regression coefficiens from the regression equation. Table 12 shows the reconstituted regression coefficiens for the central cities. These coefficiens show that the growth rate, the percentage of people ages 20 to 44, the hospital beds/ population ratio, and density are relatively more important variables in explaining the location of FACCs in cities. It is concluded then that FACCs located in central cities show the greatest relationships to the population growth rate, density (the negative relationship suggesting that density is here a measure of the socioeconomic condition of the city) and to hospital beds (presumably an ownership measure and / or a measure of agglomeration economies). FACCs also show less strong relationships with other demand and socioeconomic variables such as the 68 Table 12 Reconstituted Regression Coefficiens for Central Cities Variable Coeff. Growth .601 Age 20-44 .424 Hosp/ Pop .320 . Density -.318 Unemployment -.187 Med. Fam. Inc. -.136 Age 0—5 -.116 Per Capita Inc. -.103 Lg. term Residens -.094 Education .076 Age 65+ -.061 Fem. Head. Farn. .057 69 percentage of people aged 20 to 44 (the users of FACCs), the percentage of children, and the unemployment rate. The bivariate regression equations and the reconstituted regression coefficiens both indicate a negative relationship between FACCs and income which was unexpected. This suggess that cities with relatively more FACCs are not necessarily those with "wealthier" populations. In fact, the service orientation expected of central city FACCs may mean that income as a measure of demand or ability to pay is less important than it might be for profit-oriented FACCs. Central Counties The central counties analysis has two pars: one involves an examination of the data for central counties without the central city, while the other involves data for the entire central county, including the central city. The relationships for central counties without the central city are discussed first. Spearman rank correlation coefficiens were used to test the strength of the relationships between the FACC/ POP ratio and the independent variables (n=12 for model without central city). The relationships were much weaker than those exhibited in central cities alone, with no correlation exceeding .21 (Table 13). Likewise, in all bivariate regression analyses, no independent variables were significant and most adjusted R2 values for these equations were .000. A principal componens analysis was performed on all 12 independent variables. The componens were rotated using the varimax rotation procedure. 70 Table 13 Spearman Correlation Coefficiens for FACC / POP Ratio for Central Counties Without Central Cities (N=102) Variable Coeff. Education .205 Density .163 Lg. term Residens -.163 Growth .151 Fem. Head. Fam. .128 Per Capita Inc. .093 Hosp / Pop .063 Age 20-44 .061 Age 65+ -.(B6 Age 0—5 .035 Med. Fam. Inc. .035 Unemployment .018 71 The component scores were used in a regression equation with the standardized dependent variable. Reconstituted regression coefficiens were calculated using the component score coefficiens and the standardized regression coefficiens for each component. The reconstituted regression coefficiens are shown in Table 14. The number of long-term residens, the unemployment rate, and median family income were the relatively more important variables in explaining FACC location. Interestingly, two of the most important "demand" variables, unemployment rate and income, are also the variables which can be used to some extent to represent economic structure. However, it can be seen that almost all of the variables were less important than they were for central cities. The lack of relationships between the FACC / POP ratio and the independent variables may be due to the strong relationship to population (i.e., only the presence of demand is important at this scale), or it may be because the relevant independent variables were simply not included here. Another possible explanation is that central county FACCs take into account characteristics of much smaller areas than the entire county, perhaps towns and cities within the county or perhaps census tracts. On the other hand, it may be that the characteristics and influence of the central city are so great that FACCs do not look to the characteristics of the central county alone to make location decisions. The sharp decline in the importance of the population variables compared to their relative significance in central cities was as expected. This implies that, as hypothesized, central county FACCs are 72 Table 14 Reconstituted Regression Coefficiens for Central Counties Without Central Cities Variable Coeff. Lg. term Residens -.175 Unemployment -.139 Med. Fam. Inc. -.110 Density .096 Growth .077 Education .068 Hosp/ Pop -.055 Per Capita Inc. -.054 Fem. Head. Fam. .046 Age 65+ .009 Age 20-44 0% Age 0-5 -.001 73 choosing their locations for other reasons, perhaps economic growth, rather than to serve a particular population. The same analyses were conducted for entire central counties (including the central city). Spearman correlation coefficiens are given in Table 15. Median family income, the proportion of children, manufacturing employment, and the hospital beds / population ratio showed the strongest correlations. The bivariate regression analyses had similar resuls (Table 16). Also contrary to expectations, the population variables have assumed greater importance than the economic structure (employment) variables, with the exception of the negative relationship to manufacturing employment. Apparently, the locational relationships of central city FACCs (i.e., concern with population variables) dominate over those of central counties (which alone showed no relationship to the population variables other than, of course, population size). Also of interest is the significant positive relationship between the FACC/ POP ratio and the hospital beds/ population ratio. This relationship was expected, although since it was not significant for central counties alone, this significant relationship is likely due to the influence of the central cities. As with central counties alone, a Principal Componens Analysis and regression were performed on the variables for the combined central counties and cities. Reconstituted regression coefficiens were calculated (Table 17). The most important variable is the hospital beds / population ratio (presumably due to the influence of this variable on central city FACCs). Interestingly, the age variables, education, and female-headed families assume greater 74 Table 15 Spearman Correlation Coefficiens for FACC / POP Ratio for Central Counties With Central Cities (N=111) Variable Coeff. Med. Fam. Inc. -.306 Age 0-5 .300 Manufact. -.281 Hosp/ Pop .259 Per Capita Inc. -.246 Lg. term Residens -.224 Age 65+ -.217 Education .201 Business .191 Density -.187 Services .164 Age 20-44 .150 Phys/ Pop .115 Growth -.103 Unemployment -.103 Fem. Head. Fam. -.095 FIRE .067 Health -.048 Retail -.008 Table 16 Bivariate Regression Resuls for Central Counties With Central Cities Variable Std. Coeff. t p Age 0-5 .284 2.97 .004 Med. Fam. Inc. -.244 -2.51 .014 Manufact. -.201 -2.05 .043 Density -.197 -.201 .048 Hosp/ Pop .196 2.00 .048 Education .194 1.98 .176 Per Capita Inc. -.181 -1.84 .069 Lg. term Residens -.168 -1.70 .092 Unemployment -.151 -1.53 .130 Age 20-44 .143 1.44 .138 Fem. Head. Fam. -.135 -1.36 .176 Age 65+ -.132 -1.33 .187 Services .125 1.26 .212 Business .113 1.14 .258 Health -.113 -1.14 .257 Phys/ Pop -.066 -.664 .508 FIRE .072 .717 .475 Growth -.016 -.162 .872 Retail .007 .068 .946 76 Table 17 Reconstituted Regression Coefficiens for Central Counties With Cities Variable Coeff. Hosp/ Pop .588 Education .449 Age 65+ -.416 Age 0-5 .398 Fem. Head. Pam. -.352 Lg. term Residens -.216 Med. Pam. Inc. -.205 Health -.186 Per Capita Inc. -.144 Manufacturing -.134 FIRE .133 Growth -.081 Unemployment .069 Retail -.066 Services -.055 Business .042 Density .037 Phys/ Pop -.032 Age 20-44 .031 77 importance for the combined model than they did for either the central cities or central counties alone. Once again, the employment variables rank lower in importance than the population variables. However, this may be a result of the fact that there were far more population variables (many of which were interrelated) than there were employment variables. The combined resuls for the central cities, central counties alone, and central counties with cities suggest that the hypothesis regarding the importance of the factors, in particular demand versus economic structure, was basically correct. In the central cities, population variables are important, especially measures of socioeconomic status. In central counties alone, these relationships did not appear. In the combined model, both population variables and economic structure variables were important, reflecting the relative contributions of the central cities and the central counties. This hypothesis can be further tested by looking at the FACC / POP ratio relationship to population and economic variables for other metropolitan counties. Other Counties The same analyses were conducted for the other (non-central) counties in the MSAs. Spearman rank correlation coefficiens indicated that the relationships between the FACC / POP ratio and the independent variables were stronger than they were for either the central cities or the central counties (Table 18). Of particular interest is the fact that the four highest correlations 78 Table 18 Spearman Correlation Coefficients for FACC / POP Ratio for Other Counties (N=75) Variable Coeff. Manufact. -.430 FIRE .389 Service .341 Business .320 Education .291 Density .287 Med/ Fam. Inc. .259 Lg. term Residens -.255 Phys/ Pop .248 Growth .237 Per Capita Inc. .237 Age 20-44 .173 Age 65+ -.164 Age 0-5 .137 Unemployment -.126 Retail .093 Fem. Head. Fam. -.073 Health .026 Hosp/ Pop .003 79 are with measures of employment (representing the economic structure factor) and that the relatiOnships were as expected: more FACCs in areas with more employment in the services, especially employment in FIRE and business services. The bivariate regression analyses tell a slightly different story (Table 19). In these equations, manufacturing employment, services employment, the median family income, and the physician/ population ratio were each significant. Once again, the model which contained all 19 independent was not unexpectedly insignificant due to multicollinearity. Principal componens analysis was used to take care of this multicollinearity problem. Componens were rotated using the varimax rotation procedure. Component scores for all 19 components were used in a regression analysis with the standardized dependent variable. Reconstituted regression coefficiens were calculated using the component score coefficiens matrix and the standardized regression coefficiens for each component (Table 20). At this scale, the variables unemployment, retail employment, employment in FIRE, and the growth rate are most important. Apparently, economic structure is more important than demand in determining FACC location in outlying metropolitan counties. Along with the employment variables, the unemployment and growth rates can also be considered measures of economic prosperity (as well as measures of demand). In addition, a comparison with the reconstituted coefficiens for the combined central counties/ cities model shows that variables representing 80 Table 19 Bivariate Regression Resuls for Other Counties Variable Std. Coeff. t Manufacturing -.266 -2.36 .021 Med. Fam. Inc. .256 2.26 .027 Phys/ Pop .241 2.12 .037 Services .234 2.05 .044 Education .221 1.94 .056 FIRE .205 1.79 .077 Growth .204 1.78 .079 Unemployment -.146 -1.26 .212 Age 0-5 .130 1.13 .268 Density .119 1.02 .310 Lg. term Residens -.096 -.82 .843 Retail 095 .84 .418 Age 65+ .047 .41 .686 Business 035 .30 .765 Fem. Head. Pam. -.034 -.29 .770 Hosp/ Pop .029 .25 .802 Health .025 .21 .834 Age 20-44 .023 -.20 .843 Per Capita Inc. .000 .42 .689 81 Table 20 Reconstituted Regression Coefficiens for Other Counties Variable Coeff. Unemployment -.549 Retail -.514 FIRE .370 Growth .369 Fem. Head Fam. -.223 Health -.171 Med. Pam. Inc. .167 Per Capita Inc. .159 Age 65+ .143 Services .137 Business .127 Education -.113 Age 20-44 -.112 Age 0-5 .092 Lg. term Residens -.084 Density .069 Hosp/ Pop .046 Phys/ Pop .023 Manufacturing -.016 82 economic structure are more important for the "other" counties model for all employment categories except health services. It seems apparent that for FACCs in outer suburban counties, the economic structure (economic growth and agglomeration economies) of the area is most important in determining their location. Measures of demand (other than population size, of course) are not as important to FACC locations. In addition, the relationships between FACCs and the location of both physicians and hospital beds were positive as expected, although the relationship was significant only for physicians. Although the resuls of these analyses at the metropolitan scale were not as strong as had been hoped, they do reveal important aspects of FACC location and allow for suggestions as to the direction of further research at the next scale. There are three general Conclusions which can be drawn from these metropolitan scale analyses. First, when population variables are significant (e.g., in central cities), the relationships are, for the most part, as predicted; that is, areas with higher levels of demand as measured by those most likely to use FACCs and as measured by socioeconomic status are areas with more FACCs. Second, the relative importance of the factors expected to influence FACC location seem to vary with location. Population variables are important to FACCs in central cities, presumably because those FACCs are in central cities to serve the population and to provide alternative care to hospitals (particularly, the emergency room). Economic structure variables, representative of economic and employment growth and of agglomeration 83 economies, are relatively more important to FACCs locating in suburban counties. This is presumably because of the profit-maximizing focus of suburban FACCs which causes them to concentrate on finding economically prosperous areas. Third, all three areas had the expected relationships with the "competition/ ownership" variables, hospitals and physicians, although not all relationships were statistically significant. In general, FACCs were associated with more hospital beds in central cities and counties, and with physicians in other counties (based on both bivariate analyses and reconstituted regression coefficiens). This suppors the hypothesis that hospital-owned FACCs would be found more often in central cities due to their service orientation while suburban FACCs are more likely to be owned by physicians. 84 Survey of Michigan FACCS Both the descriptive (regional) analyses and the statistical (MSA) analyses indicated that demand and economic structure are significant factors in determining FACC locational patterns. The MSA-level analyses also suggest that the competition-ownership factors affect FACC location. In order to further test the influence of these factors, primarily competition and ownership, on FACC location, a mail survey was sent to Michigan FACCs. In addition, the survey method allowed other hypotheses to be tested such as those regarding differences in the services offered by suburban and central city FACCs. This section discusses the resuls of the survey of Michigan FACCs, the site-level analysis of the determinans of FACC location. Of the 245 surveys sent to Michigan FACCs, 17 were returned as undeliverable. Forty-one surveys were completed and returned, although eight of these were not FACCs (they required appointmens and / or had no evening or weekend service). Therefore, 33 surveys out of a possible 220 were used in the analysis (response rate of 15%). In order to statistically test the resuls of the surveys, the responses were divided by three characteristics: by location - central city (n = 13) and suburban (n = 17); by ownership - hospital owned (n = 17) and non- hospital owned (n = 16); and by chain (n = 14) and non-chain (n = 19). Where appropriate, Chi-square and Mann-Whitney U tess were used to test for significant differences. Most of the resuls discussed here are descriptive and 85 include all respondens. Only when the statistical tess were significant are they reported here. A summary of the resuls can be found in Appendix D. The resuls are broken down into three sections: the first discusses the location of the FACCs and the reasons for their location (as given by the respondens). The second section discusses the characteristics of the FACCs, including ownership patterns, operations, and services. The last section considers the relationship of the FACCs to other health care providers and their competitors, and the linkages between FACCs and other businesses. Location The questions on clinic location address both the intrametropolitan (central city versus suburbs) scale and the site level. This information can be used to test the hypothesis discussed at the regional scale which states that FACCs should have a preference for suburban areas since these areas have experienced economic and population growth. In addition, the preference for suburbs over central city or nonmetropolitan areas would also indicate that the "profit generation" motive is greaterlthan the "social service" motive as discussed in the MSA level analyses. At the site level, locational information is used to better understand what site characteristics the clinics considered important and thus how location decisions are made. In this survey, 39% of the clinics were located inside the city limis (central city), 52% were suburban, and 9% were in nonmetropolitan areas. By comparison, 40% of all 220 Michigan clinics were inside the city limis, 55% 86 were suburban and 5% were nonmetropolitan. The survey resuls appear to be representative of Michigan FACCs in terms of the intrametropolitan location of clinics. The dominance of suburbs as FACC locations was originally hypothesized since presumably most FACCs are looking for economically and socially profitable areas. However, this result is in contrast to the overall dominance of central cities as FACC locations as determined in the descriptive analyses at the regional scale. This means only that Michigan FACCs seem to prefer suburban locations, while those FACCs in other North Central states more often chose central city sites. These resuls could suggest that there are differences in the reasons for the existence of FACCs by state, in Michigan, the profit motive appears to dominate, while in other states, the "social service" motive might be dominant. However, it must also be kept in mind that many of the North Central states included in the analysis may have only small cities or overbounded cities which would place FACCs within the city limits (central city location), but which may actually be "suburban" in character. Therefore, it is likely that the suburban preferences displayed by Michigan FACCs are more representative of the true location decision and the true motive (profit). Questions about site level location choices also gave information regarding the locational needs of the clinics and the characteristics considered important for clinic success. Two-thirds of the clinics (64%) were located in freestanding buildings, as expected. Twelve percent were in medical buildings and 9% each were in hospitals and multi-use buildings. Only two clinics were located in strip malls and none were in enclosed shopping centers. Parking was free at 87 100% of the clinics, and 70% of clinics had their own parking lot. Fifty-eight percent were located on 4-lane highways, 30% on two lane roads, and 12% on 6-8 lane highways. Over two-thirds were NOT located at a major intersection. These resuls are all similar to those reported by NAFAC (1990). In general, it would appear that the typical FACC is oriented toward auto-owning suburban and city dwellers. Physical inaccessibility in fact may be used as a deterrent to ‘13 the poor and uninsured rather than financial barriers as most clinics do accept Medicare and Medicaid (see below). These next questions were used to indicate the importance of measures of the four factors, demand, economic structure, competition, and to a lesser extent, ownership, in the metropolitan and site scale location choices of the clinics. Respondens were asked to evaluate the importance of a series of reasons for the location of their clinics at both the metropolitan and site levels. Reasons were ranked on a scale of 1 to 5 (with 1 being the most important reason). Scores were calculated for the location factors by adding the number of Is, 25, 3s, 4s, and 58 each reason. received, multiplying those numbers by 1, 2, 3, 4 and 5 respectively, adding the total "score," and dividing the score by the number of respondens (Table 21). Due to the nature of the question, the lower the score, the more important the reason. At the metropolitan level, competition was considered the most important consideration, with population characteristics (demographics, socioeconomics) coming in a close second (note that when chain clinics and those with a parent organization were separated, nearness to headquarters / parent ranked third behind competition and 88 Table 21 Importance Scores for Location Factors for Metropolitan Area and Site Locations Factor Metro Area Factor Site Competition 1.8 Target Population 1.7 Population Chars. ' 1.9 Unserved by 1.8 Competition Nearness to HQ 2.7 Accessibility of site 1.8 Personal Reasons 2.7 Site Characteristics 2.1 Legal/ Cost Factors 2.8 Business Structure 2.4 Around Site Availability of 2.8 Legal/ Cost Factors 2.8 Labor Nearness to Other 2.8 Health Care Professionals 89 population). The fact that parent/ headquarter availability is important to the respondens in chains (or with a parent) suggess the direct importance of the ownership variable for these clinics. At the site level, nearness to a target population, site unserved by competition, and site accessibility were the top reasons for clinic location. The only statistically significant difference was between hospital-owned clinics and non-hospital clinics. N on-hospital clinics ranked nearness to target population 544.424.] somewhat higher than hospital-owned clinics (U=81.5, p=.032). The resuls do support the theoretical hypotheses concerning the importance of two of the four factors, demand (population) and competition. In addition, the responses also suggest the importance of site level factors such as accessibility and site characteristics. At both scales, measures of economic structure (labor availability, site business structure, and nearness to other health care providers) all ranked low in importance. However, as the actual location decision was probably not made by the person answering the survey (in most cases), these resuls cannot be considered as true guidelines to understanding the FACC location decision process. Characteristics The questions on clinic characteristics gave information on two of the four factors: ownership, and to a lesser extent, economic structure (in terms of employment in FACCs as an agglomeration economy). Also, these questions looked at additional hypotheses of FACC operation such as clinic age, services 90 and economies of scale. The questions concerning services, in particular, can be used to understand the location choices of FACCs since FACCs (their owners) will offer services based on a perception of need (social service) and / or the possibilities of profit. A slight majority of the respondens were hospital owned (52%), 24% were owned by a single physician, 21% were owned by multiple physician groups, and 3% (1 clinic) were non-physician owned. The dominance of hospital- owned FACCs indicates that there will be a dual purpose in the location patterns: to provide a social service (in response to demand) and to generate a profit for the hospital. However, there were no statistically significant differences between FACC locations (city versus suburbs) and ownership categories (hospital-owned versus non-hospital owned). The industry survey conducted by N AFAC in 1990 shows hospital ownership to be 26% of the total, with non-physician owned clinics accounting for 32% (NAFAC 1990). There may be regional differences in FACCs ownership, with Michigan FACCs being primarily owned by hospitals. In addition, the facs that more Michigan clinics are suburban and that more are hospital-owned are not contradictory since hospitals open FACCs in suburban areas (for profit) as well as in central city areas (for service). Actually, suburban dominance is quite logical since both hospitals and non-hospitals will choose suburban locations for their F ACCs. Almost half (44%) of the respondens belonged to chains and the average chain included six clinics. Fifty-five percent of the clinics opened before 1985 (19% before 1980). Chi-square tess for relationships between clinic age and 91 ownership categories showed that hospital-owned clinics were likely to be newer (opened after 1985) than nonhospital FACCs (Chi-square=6.89, p=.009). This suppors the hypothesis that hospitals entered the FACC market relatively late and in response to the competition from physician and corporate-owned FACCs. Employment of physicians and other medical personnel can be an indication of the need for locations near these professionals (as an agglomeration economy). Employment averages and ranges are given in Table 22. These resuls are similar to those reported by NAFAC (1990), except that the clinics in this survey employed somewhat fewer nurses, x-ray technicians, and nonmedical staff members than the 1990 respondens. The Mann-Whitney U statistic was used to test for differences in employment between ownership and chain / non-chain categories. Hospital-owned clinics and chain clinics were found to employ significantly more full time nurses than the other categories (U=209.5, p=.005 for hospital-owned clinics; U=193, p=.027 for chain clinics), while chain clinics also employed significantly more full time physicians than non-chain clinics (U=219, p=.002). The services provided by the clinics are detailed in Table 23. These results are similar to the 1990 survey except that primary care, orthopedics, drug dispensing, and dermatology are offered somewhat less by this survey's respondens, while gynecology, obstetrics, and physical therapy are offered more often by this survey's respondens. Occupational medicine, spors medicine, and laboratory services were not analyzed in the 1990 survey. Chi- 92 Table 22 Employment in F ACCs. Employee Full-time Min Max Part-time Min Max average average Physician 2.7 4.0 0 20 Nurses 1.2 2.9 13 X-ray 1.3 1.6 6 technician Medical 2.8 0 15 1,8 0 8 assistant Nonmed. 3.7 0 25 2.0 0 12 staff “:3 Ln .l'l 93 square analyses show that suburban clinics are more likely than central city clinics to offer gynecological services (Chi-square=5.8, p=.016), while non- hospital owned clinics are slightly more likely than hospital-owneds to offer industrial-occupational medicine (Chi-square = 4.3, p=.038). These resuls support hypotheses which stated that suburban and non-hospital owned FACCs would be more likely to offer "specialized" services. This suppors the general hypothesis which states that suburban FACCs are more likely to be located for profit rather than purely service motives. The average clinic sees 55.5 patiens per day (compared to 47.5 for the 1990 survey) and a vast majority of clinics accept Medicaid (73%) and Medicare (91%). Hospital-owned FACCs are more likely to accept Medicaid (though not Medicare) than non-hospital owned clinics (Chi-square=13.2, p=.000). This result is not surprising given the traditional role of hospitals in providing care for the poor. It is also possible that since hospitals are required to accept Medicaid/ Medicare, their ancillary offices (such as FACCs) are also required to accept these methods of payment. Although only 15 respondens gave information concerning their revenues, Pearson correlation coefficiens were calculated and a step-wise regression analysis was performed on the answers received. Revenues were correlated with the number of physicians employed full time (r=.68), the number of patiens per day (r=.59), the number of medical assistans employed part time (r=.50), and clinic size (r=.46). There were 15 independent variables originally entered into the model, including all ratio variables obtained from 94 Table 23 Proportion of Clinics Providing Certain Services. Service °/o Urgent Care 94 Industrial Med. 85 Primary Care 66 laboratory 64 Physical Therapy 52 Drug Dispensing 45 Pediatrics 42 Gynecology 41 Orthopedics 23 Spors Med. 22 Diet Control 19 Cancer Screening 16 Obstetrics 13 Dermatology 10 Drug Abuse Treatment Psychology / Psychiatry Dentistry 95 the survey (Table 24). The model with revenues as the dependent variable yielded only one significant independent variable, the number of full time physicians employed by the clinics. The variables were positively related (t=2.9, p=.012) with an R2 of .395. The number of full time physicians was highly correlated with all other full time employment groups and was correlated as well with clinic size (r=.46) and the number of patiens (r=.53). The number of physicians employed full time appears to represent clinic size and the number of patiens the clinic attracs. Therefore, the conclusion is simply that larger clinics generate more revenues, as hypothesized. Although questions were asked on clinic expenses and profis, even fewer respondens answered them so they were not analyzed. Relationships This section asks questions concerning the third main research objective, understanding the role of the FACC in the health care system and on factor three, competition. It is expected that competition, the factor which was not easily studied at either the regional or metropolitan scales, will show is importance at the site level. The survey respondens have already acknowledged the importance of competition. This section will obtain further information on the strength of competitors and the distance FACCs place between themselves and the competition. To better understand how FACCs interact with other providers and to some extent with other businesses, questions were asked concerning patient 96 Table 24 Variables Included in Regression Analysis physicians employed full- time physicians part-time nurses full time nurses part-time x-ray tech. full time x-ray tech. part-time med. asst. full time med. asst. part-time nonmed. staff full time nonmed. staff part-time distance to nearest F ACC distance to nearest physicians' offices distance to nearest hospital size of clinic number of patiens seen daily 97 referral, contracs with HMOs/PPOs, physician employment, competition, and where the clinics obtain certain business services and supplies. Most respondens indicated that they either "often" (24%) or "sometimes" (45%) received patiens referred to them from local physicians. Sixty-one percent said they "often" refer patiens to nearby physicians, and 58% said they "often" refer patiens to local hospitals. Over two-thirds of clinics have a contract with ‘3 an HMO and 79% have a contract with a PPO. These resuls indicate that ' FACCs are closely tied to other health care providers and that they act most E often as a first-contact for patiens seeking health care. This is not surprising given that most FACCs position themselves as offering convenient care for minor injuries and illnesses. However, these responses may also indicate that patiens are attempting to use FACCs for care beyond that which the clinics can provide and are therefore being referred to more comprehensive providers such as physicians and hospitals. The fact that a majority of FACCs are contracting with HMOs/PPOs pus them in a good position to be a part of the new health care reform measures which are apparently hinging on HMOs. At least one physician employed at the clinic also worked elsewhere in 73% of the responding clinics. Of this 73%, 45% said at least one physician was also employed at a hospital, 36% had her/ his own practice, 36% had physicians employed in another FACC, and 3% (1 physician) were also employed in an HMO/ PPO. (NOTE: physicians at a clinic could be employed in more than one of these other places). These resuls suggest the integrated nature of the FACC, in this case as a work place. It is also interesting to note 98 that over one-third of the clinics had physicians (presumably part-time) who were also working in other clinics (in some cases at least, working for the competition). One of the four general factors related to FACC location which has not been adequately analyzed at either the regional or metropolitan scale is competition. FACCs will be able to identify the strongest competitors. It is expected that FACCs will then respond to competition by choosing locations with a certain distance from competitors (each other, physicians, etc.). Competition should be most intense in the suburbs, since these FACCs are competing with each other, physicians, and hospitals. Respondens were asked to rank the intensity of competition (on a scale of 1 to 5, with 5 being most competitive) that their clinic experienced with these potential competitors: other FACCs, physicians, hospitals, HMOs, and PPOs. Competition "scores" were calculated by adding the number of Is, 2s, 3s, 4s, and 58, each competitor received, multiplying those numbers by 1, 2, 3, 4, and 5 respectively, adding the total "score," and dividing by the number of respondens. Other FACCs were considered the most competitive by the clinics in this survey as they scored 2.9. Physicians were next with 2.6, hospitals scored 2.3, HMOs scored 2.1 and PPOs scored 1.9. The Friedman's two way analysis of variance test indicates that these scores are significantly different (statistic = 12.14, prob. = .016 given a chi-square distribution with 4 degrees of freedom). These resuls correspond closely to those reported in the 1990 survey (N AFAC, 1990). There were some differences in competition 99 "scores" when broken down by category. The Mann-Whitney U statistic showed that suburban clinics felt that physicians were more competitive than central city clinics did (U=61.5, p=.03). Similarly, chain clinics experienced greater competition with other FACCs than non-chain clinics (U =209, p=.006). The result concerning the greater competition between suburban clinics and physicians corresponds with the hypothesis that suburban FACCs will be found more often with physicians. Physicians frequently own suburban FACCs. They also compete with FACCs as private practitioners. The average FACC was found between 4 and 6 miles from the nearest of all types of competitors except physicians. The average FACC was located just less than 1 mile from the nearest physicians' offices, although chain clinics located farther from physicians than non-chains (U=187, p=.049). The resuls for other FACCs and for hospitals are supported in the literature (Parsons 1987), although the average distance to physicians is much smaller than expected. On average then it can be said that, either clinics are locating near physicians' offices despite competition, or these locations may be the result of a private practitioner (who would probably have an office located near other physicians) transforming his/ her office into an FACC. These clinics may also be owned by hospitals which are locating them (the FACCs) near physicians' offices in order to compete with them. Yet still another possibility is that the greater numbers of physicians (compared to FACCs, hospitals, HMOs, etc) means that FACCs cannot easily avoid locating near a physician's office, whereas they can disperse from each other and hospitals. 100 FACCs also have a variety of linkages to other businesses. FACCs which are part of chains or have a parent organization receive most of their business services through the headquarters or parent (Appendix D). Chain clinics tend to obtain their own medical and other supplies, while independens usually receive medical and other supplies from firms inside and ouside the metropolitan area. Subcontracting for tax preparation, accounting, legal services, and advertising is common for non-chain FACCs, while payroll, personnel, and business management are often performed within the clinic (Appendix D). The resuls of the survey lend support to the four general factors expected to influence the location of FACCs. The respondens indicated that demand (population characteristics) was a relevant location factor at both the metropolitan and site levels. The importance of economic structure, particularly in terms of agglomeration economies, was demonstrated by the resuls concerning the interrelationships between FACCs and other health care providers and other businesses. FACCs need to be near physicians and hospitals for patient referrals, contracs with HMO and PPOs, and to employ physicians. They also employ other members of the health services field such as nurses and x-ray technicians. In addition, most FACCs (especially independent centers) use business services and thus need to be in areas where these services are available. Competition (the third factor) also plays an important role. The respondens indicated is importance at both metropolitan and site levels. 101 FACCs considered each other to be most "threatening," while physicians and hospitals were also thought to be competitive. In fact, physicians were considered to be greater competition in suburbs than central cities. Although there were no statistically significant relationships between ownership patterns and location, the resuls did support other conclusions about ownership and FACCs. Hospital-owned FACCs are more likely to have social service functions than other FACCs (as evidenced by their greater acceptance of Medicaid). Hospital-owned FACCs are also relatively younger than other types of FACCs, suggesting that their increased participation in the market is in part competition-driven and in part the result of slower response times from hospitals to changing market conditions. These explanations are supported in the literature which shows that early FACCs were dominated by non-physician corporations, while physician-owned, and slowly, hospital owned FACCs have more recently gained control of the FACC market. In general, it is possible to conclude that the hypotheses that the four factors affect location patterns of FACCS at all scales (to varying extens) are justified. CHAPTER V CONCLUSIONS Summary 5'1 The results for all scales of analysis reveal that the four factors, demand, I economic structure, competition, and ownership all influence FACC location patterns. At the regional scale, factors two and three, demand (population) and economic structure (employment growth) were found to be important determinans of FACC location. The South and West (areas of population and employment growth) have maintained dominance in numbers of FACCs. However, there has been a dispersal of the clinics between 1985 and 1993. The South and West have declined in dominance, while the North Central region gained. Similarly, population and employment growth in the South and West has slowed, while population and economic growth in the North central region has increased in recent years. The Northeast, however, still lags in the number of FACCs. Many possible reasons for this avoidance of the Northeast exist, including, of course, the recent economic decline of the region and population out-rnigration. The presence of higher malpractice insurance coss for physicians (AMA, 1992), stricter state-level governmental regulations of FACCs (GAO, 1990), and the strong, well-established presence of other health care 102 103 providers in the Northeast are additional reasons for the relative lack of FACCs in this region. In three of the four regions, central city locations were found to be dominant, rather than the expected suburban locations. However, this result is likely to be a function of regional differences in city boundaries, rather than a preference for central city over suburban locations. That is, Northeastern cities are "underbounded" while cities in the other regions are more likely to be "overbounded." Thus, a FACC with an address in Atlanta is more likely to be suburban in character than a FACC with an address in New York City. At the MSA scale, demand and economic structure are once again revealed as significant factors in FACC location. In central cities, population variables measuring demand (FACC users) and socioeconomic status were found to be relevant to FACC location. The resuls indicated positive relationships between demand and the FACC / Population ratio as expected. The socioeconomic status variables were somewhat contradictory as FACCs were negatively related to the unemployment rate, but also to measures of income. At the county level, the importance of population as a determinant of FACC location declined while the importance of economic structure rose. In the suburban counties, FACCs are positively correlated to employment in services, including business services and FIRE and they are negatively correlated to manufacturing employment. Of course, population variables, as measures of demand and socioeconomic status were not irrelevant to FACC location in suburban counties. 104 As expected, population variables (representing demand) were important to FACCs in central cities and central counties. These FACCs are providing a social service, an alternative to the hospital emergency room. Thus, their focus is on the level of demand and where the service might be most needed. Also as expected, FACCs in the outlying suburban counties showed a greater attraction to the economic structure variables, particularly employment in the services, business services, and FIRE. These FACCs focus on the maximization Fl of profit, thus the location in economically prosperous areas. At both the regional and metropolitan scales, the third and fourth factors, competition and FACC ownership, were not easily measured. However, available data did show FACCs to be positively correlated with both the hospital bed/ population ratio (central cities) and the physician/ population ratio (suburban counties). These resuls were expected since hospital owned FACCs are more likely to be in central cities (where hospitals are) while physician-owned F ACCs are more likely to be in the suburbs (where physicians are). In addition, it seems apparent that the relationships between FACCs and the first two factors, population and economic structure, also relate back to the ownership of FACCs. F ACCs in central cities (hospital-owned, service—oriented) are related to population characteristics. FACCs in the suburbs (physician and corporate owned, profit-oriented) are related to economic structure. Based on these relationships, it can be said that FACC location patterns are in a very real sense most closely correlated with ownership. Ownership and the consequent market strategy ultimately 105 determine location by determining which other characteristics of the area (population, economic structure) are important. Ownership even determines the effect of competition (factor three) on FACC location patterns. FACCs have come to exist for two main reasons: 1) in response to patient desires for convenience and an alternative to the hospital emergency room for urgent care (demand) and 2) because corporations, and (later) other health care providers, saw that FACCs could be profitable. There are, of course, other benefis that support the existence of FACCs (such as the opportunities for physician employment), but demand and profit continue to be the primary reasons for the FACCs' success. It is no surprise then that other health care providers, physicians, and hospitals, would take advantage of the perceived lucre of FACCs. By becoming FACC owners, physicians and hospitals could be seen as responsive to patient needs and they could generate revenues if successful. The FACC, more directly than traditional health care providers, is both service and business. The survey of Michigan FACCs allowed a site level analysis of the four general factors expected to influence FACC location patterns. Although the factors of demand and economic structure were not directly addressed in the survey, the resuls did lead to conclusions regarding the importance of these two factors, as well as the importance of competition and ownership. The survey resuls indicated that population characteristics (demand) and economic structure (in the form of linkages and agglomeration economies) were important to FACC location. FACCs show a variety of linkages with other 106 health care providers (as well as with other businesses). FACCs employ physicians, nurses, and other medical professionals. They also use business services such as accountans, tax preparation services, and lawyers. These linkages mean that FACCs are locating in metropolitan areas where there are other health care professionals and other necessary services. Factor three, competition, also plays an important role. At the site level, FACCs do tend to locate away from their competitors, especially other FACCs. Although no statistically significant relationships between ownership and location were found in the survey, the importance of ownership on FACC geography can not be overlooked. This study has been able to infer the importance of ownership in affecting the relevance of other factors such as demand, economic structure, and competition. One of the main objectives of this dissertation was to understand the role of the FACC in the American health care system. The survey provided the ideal format from which to obtain this objective. The survey resuls indicated that FACCs are often owned by physicians and hospitals. In addition, FACCs refer patients to physicians and hospitals; FACC physicians often work in private practice, have hospital appointmens, and are even employed by other clinics. Many FACCs have contracs with HMOs and PPOs. Given these relationships, it can be said that FACCs are not merely competitors of traditional providers, but are interdependent with physicians and hospitals. In conclusion, it can be said that the determinans of FACC location, particularly at the regional and metropolitan scales, are similar to those of 107 other services, including health care providers. The factors which affect the location of service and retail businesses, such as demand, economic growth, and competition, also influence the geographical patterns of FACCs. The literature on FACC location in fact states that these centers locate according to "feasibility studies" and "market analysis techniques" much as a branch bank or retail outlet store might do. Although it could not be directly confirmed in these analyses, it can be inferred that what ses the FACC apart from other services is the affect of ownership patterns and the market strategy associated with these patterns. In particular, the involvement of other health care providers such as physicians and hospitals in the FACC industry dictates which aspecs of the "feasibility studies" (if any) will be appropriate for the placement of a physician or hospital-owned FACC. This study has shown that FACCs are businesses, with the needs of businesses, as evidenced by their attraction to areas with higher demand, economic growth and agglomeration economies. However, the FACC is unique in that it is a health care provider and as such it is a representative of our changing health care system. Many social, economic, and institutional transformations have allowed FACCs to exist and flourish. Society's desire for convenient medical care, the rising coss of private practice for physicians, and the profis expected from health care (especially during the 19805) all necessitated a response from traditional health care providers (and others) interested in keeping up with modern health care delivery. In addition, the FACC as health care provider has demanded the attention of institutions such 108 as the American Hospital and Medical Associations (AHA, AMA), insurance companies, and of course, state and local governmens. These entities are concerned with FACC licensure and accreditation and with making sure that the public is aware of the services that FACCs provide (they are not equal to hospital emergency rooms). Thus, along with demand and economic factors which affect all businesses, FACC location studies must also consider less tangible influences such as government regulations and the involvement of other members of the health care system in the FACC industry. Future Research The resuls presented here lead to many other research avenues. For example, a smaller scale analysis (e.g., census tracs) may be necessary to understand exactly how the population fis into the FACC location decision, particularly in non-central city areas. Similarly, data on the economic structure in central cities would allow for better testing of the hypothesis that population factors are more relevant than the economic structure for FACCs in central cities. Other site-level characteristics such as commercial zoning, building type and availability, and office rent or overhead coss are also likely to be important in FACC site selection. In addition, a complete study of FACC location (at all scales) would need to include information on ownership (the extent of involvement of physicians and hospitals), and on other institutional and economic factors such as government regulations, the support or 109 opposition of local physicians and hospitals to FACCs, and the economies of physicians' practices. Implications of F ACCs for patiens and physicians, although mentioned, were not directly addressed in this research. For example, the issue of accessibility to FACC services would be an appropriate topic for future research. Although there is no concrete evidence that FACCs shun the poor or uninsured (they do accept Medicare and Medicaid), it would be necessary to study the question more from the patient's point of view (perhaps through another survey) to really understand the problem of access. In addition, the very concept of the F ACC raises questions, not only of financial access, but of temporal access and of how the use of this service (primarily for episodic care) affects the long-term health outcomes of patiens. It would also be interesting to determine the role of physicians in the FACC. Are they "merely" employees? How are medical decisions made? How are profits divided? The answers to these and other questions are important to understanding the future of physicians and other health care providers if physician employment becomes a more common trend. An equally worthwhile avenue of study would be to return to this subject in five years to discover what changes have occurred with FACCs and their locations. Have suburban locations become dominant? Are F ACCs more or less integrated into the health care system than they are today (particularly in the light of coming health care reform measures)? How has the use of FACC services affected patiens and who is most likely to use the clinics? Do FACCs 110 continue to show the same relationships to other service and non-service industries and to other health care providers? The future of the FACC may, in fact, depend on is interaction with other providers, in particular, with HMOs and HMO-type organizations. The Clinton Administration's proposals for health care reform seem to emphasize regional health alliances. Apparently, these alliances would function similarly to an HMO in that every person would be assigned to an insurance plan (health alliance). As the plan is currently propdsed, physicians would be driven out of the fee-for-service type of private practice since they would not be allowed to charge fees which were above the fees set by the health alliances. In essence, if a physician can not charge more to see a patient ouside his/ her alliance (i.e., HMO), there would be no incentive to see other patiens and therefore, no private practice in the traditional fee-for-service sense. Obviously, it is unlikely that the Clinton proposal will be adopted in this original form. However, for the sake of argument, consider the place of the FACC under Clinton's health alliance plan. In an HMO-type system, the FACC would be a suitable place for patients to obtain primary care. For patiens, the FACC would be convenient (no appointmens or long waiting times); for physicians, the FACC would provide a practice setting free from the worries of malpractice insurance and office and staff coss (all of which would presumably be taken care of by the health alliance). The FACC would take the place of physicians' offices and would perform the function of "gatekeeper," directing patiens to higher levels of care when necessary. 111 The FACC as gatekeeper plan would, of course, have is own problems. For example, would FACCs really provide an ideal setting for primary care? Their emphasis on episodic rather than preventative care, on convenient care rather than meticulous and careful diagnosis, may in the long run be harmful to patiens. There is currently no evidence that FACC care is of poor quality. However, today's FACC is used mainly for episodic care - minor injuries and illnesses. We have yet to see if these clinics could handle all types of primary care patiens would need in lieu of private physicians. Also, physicians may find employment in FACCs less than ideal. In exchange for a salary and benefis, they may lose income, autonomy, and professional status. However, the knowledge and expertise of physicians will likely keep them from becoming totally subject to "management" whether it be corporations or government. The above scenario places FACCS in a pivotal position within the US. health care system by actually having them replace private physicians in primary care. In reality, the position of FACCs may be much more precarious. In some ways, the FACC is a product of the drive for profit and "expansionism" which affected the health care industry in the 19805. Even those FACCs owned by hospitals, presumably for social service reasons, were (and are) expected to make a profit for the hospital. Today, however, the health care industry is experiencing cut-backs, hospital closings, and pressure from both business and government to reduce coss. Many FACCs were opened when capital was readily available and it was considered profitable to 112 respond to the consumer's need for convenience in medical care. 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APPENDICES Appendix A MSAs Used in Analysis Birmingham AL Mobile AL Anchorage AK Little Rock-North Little Rock AR Phoenix AZ Tucson AZ Anaheim-Santa Ana CA Bakersfield CA Fresno CA Los Angeles-Long Beach CA Oakland CA Oxnard-Ventura CA Riverside-San Bernadino CA Sacramento CA San Diego CA San Francisco CA San Jose CA Stockton CA Vallejo-Fairfield—Napa CA Denver CO Bridgeport-Milford CT Hartford CT New Haven-Meriden CT Washington DC Wilmington DE Ft Lauderdale-Hollywood-Pompano Beach FL Jacksonville FL Miami-Hialeah FL Orlando FL Tampa-St Petersburg FL West Palm Beach-Boca Raton-Delray Beach FL 120 121 Atlanta GA Honolulu HI Boise City ID Chicago IL Lake County IL Indianapolis IN Gary-Hammond IN Des Moines IA Wichita KS Louisville KY-IN Baton Rouge LA New Orleans LA Portland ME Baltimore MD Boston MA Springfield MA Detroit MI Grand Rapids MI Minneapolis-St Paul MN Jackson MS Kansas City MO-KS St Louis MO-IL Billings MT Omaha NE-IA Las Vegas NV Nashua NH Bergen-Passaic NJ Jersey City NI Middlesex-Somerset—Hunterdon NJ Monmouth-Ocean NJ Newark NJ Albuquerque NM Albany-Schnectady-Troy NY Buffalo NY Nassau-Suffolk NY New York NY Rochester NY Syracuse NY Charlotte-Gastonia-Rock Hill NC-SC Greensboro-Winston—Salem-High Point NC Raleigh-Durham NC F argo-Moorhead ND-MN Akron OH Cinicinnati OH Cleveland OH 122 Columbus OH Dayton-Springfield OH Toledo OH Youngstown-Warren OH Oklahoma City OK Tulsa OK Portland OR Allentown PA Harrisburg-Lebanon-Carlisle PA Philadelphia PA-NJ Pittsburgh PA Scranton-Wilkes Barre PA Providence RI Charleston SC Columbia SC Greenville-Spartanburg SC Sioux Falls SD Knoxville TN Memphis TN-AR-MS Nashville TN Austin TX Dallas TX Ft Worth TX El Paso TX Houston TX San Antonio TX Salt Lake-Ogden UT BurlingtonVT N orfolk-Virginia Beach-NeWport News VA Richmond VA Seattle WA Tacoma WA Charleston WV Milwaukee WI Cheyenne WY Appendix B Reconstituted Regression Coefficients Steps in determining reconstituted partial regression coefficients: 1. Identify independent and dependent variables. 2. Standardize dependent variable. 3. Submit ALL independent variables to a Principal Components Analysis (rotated using varimax procedure) and extract COMPONENT SCORES and COMPONENT SCORE COEFFICIENT MATRD(. 4. Regress COMPONENT SCORES on standardized dependent variable and extract STANDARDIZED REGRESSION COEFFICIENTS for each component. 5. Using matrix multiplication, multiply the FACTOR SCORE COEFFICIENTS MATRD( by the vector of STANDARDIZED REGRESSION COEFFICIENTS: The results of this multiplication are the RECONSTITUTED REGRESSION COEFFICIENTS. 123 Appendix C Sample Survey of Michigan FACCs These five questions ask about your clinic's location. 1. Please indicate the number which bat describes your location: (circle number) 1. Inside city limits 2. In a suburban area 3. In a rural or nonmetropolitan area 2. In what type of structure is your clinic located? (circle number) 1. Freestanding building 2. Non-hospital medical building 3. Strip mall 4. Enclosed mall 5. Adjacent] attached to hospital 6. Multi-use building 3. Please describe parking at your clinic: (circle one answer in each column) 1.Free 1.Yourownparkinglot 2. Validated parking 2. A shared lot 3. Pay parking 3. Ina nearby parking lot 4.8treetparking 4. Please describe the type of street your clinic is located on: (circle number) 1. 6/8-lane highway 2. 4-lane highway 3. 2-lane road 5. Is your office located at a major intersection? (circle number) 1. Yes 2. No 124 125 The next two questions ask about the reasons tor your clinic's present location at both the METROPOLITAN and SITE levels. I. On a scale nnp'ng from EXTREMELY IMPORTANT to UNIMPORTANT, how would you evaluate the following items in terms of their influence on your dinic's location at the METROPOLITAN (city) level (for example, why did you locate your clinic in Detroit or in the Detroit areal)? (circle number in nch row) Extremely Very Somewhat Slightly Important Important Important Important Unimportant I. Personal reman- (e.g. climate of the area. autertitid, city is home) I 2 3 4 5 ZPopdofimdunctaistiohgincomageme. etc) I 2 3 4 5 3. The availability of labor (cg. physidans. nurses, clerical) I 2 3 4 5 4. Competition (eg. otha' clinic. physidam. hospitals) 1 2 3 4 5 Slaplandcosthctorangaxaregulatimondinia) l 2 3 4 5 SDI-musta'parent'fadlityk.‘ headquanamhapital) I 2 3 4 5 2.. On a scale ranging from EXTREMELY IMPORTANT to UNIMI’ORTANI, how would you evaluate the following items in terms of their influence on your clinic’s location at the SITE level (the exact location)? (circle number in each row) Extremely Very Somewhat Slightly Important Important Important Important Unimportanl I. To be near a target population I 2 3 4 5 2. Near to other health care pmtasiomls (including physicians) I 2 3 4 5 3. Site umerverl by competition I 2 3 4 5 4. Legal and cost fedora (zoning regulations, taxes) 1 2 3 4 5 5.Pltysialaoc-sibilityolyour specilicsite l 2 3 4 5 6. Type of swromttling buinases, retail stores I 2 3 4 5 7. Otha site dtaracteristia (parking. visibility, size, etc) I 2 3 4 5 126 These qwtions ask about your clinic's duracteristics. 1. Select the amwer which best identifies the ownership of your clinic: (circle) 1. Hospital owned 2. Non-physician owned 3. Single-physician owned 4. Mum-physician owned 2. Isyourclinicpartofachainofclinics? 1. Yes (If yes, how many clinics are in the chain, including your own?___) 2. No 3. When did your clinic open (year)? 4.Whatareyourhoursofoperation? Weekdays: from __ (AM/PM) to ______(AM/PM) Saturday: from . (AM/ PM) to (AM/PM) Sunday: from (AM/PM) to (AM/ PM) 5. Does your clinic normallyrequire appointments? 6. What is the approximate size of your clinic (in square feet)? 7. How many total physicians do you employ full time?_______ Part-time? 8. How many total nurses do you employ full time? Part-time? 9. How many total x-ray techniciam do you employ full time? Part-time? 10. How many total medical assistants do you employ full time?____ Part-time? 11. How many other (non medical) staff do you employ full time?______ Part-time? 12.Pleasehtdicatehowmanyofeachofdtesestaffmembersamemployedonatypicalshift Physicians _____Nurses ___X-raytechnicians _____Medicalassistants Non-medical staff 127 13. Please circle all services that you offer at present: 1. Urgent care 2. Primary care 3. Physical therapy 4. Gynecology 5. Obstetrics 6. Cancer saeening 7. Psychology/ psychiatry 8. Diet control 9. Orthopedics 10. Pediatrics 11. Dentistry 12. Drug dispensing 13. Drug/alcohol abuse treatment 14. Dermatology 15. Laboratory services 16. Industrial/occupational medicine 17. Sports medicine 18. Other 14. How are your physicians compensated? (circle all that apply) 1. Salary only 2. Salary and other compensation 3. Other compensation only 4. Physicians are paid directly by patients/ insurance 15. Please indicate your average annual revenues, expenses, and profits: 1. Revenue 2. Expenses 3. Profits 16. What is your clinic's bad debt as a percentage of total revenues? 17. Please indicate the approximate percentage of your revenue that comes from the following sourcm 1. Patient self-pay _____% 5. Private insuan 94. 2. Industrial accounts _____% 6. [PO/FPO fees % 3. Worker's comp. ___% 7. Medicare 4. BlueCross/ Shield ____% 8. Medicaid % 5. Private insurance _____% 128 18. Do you accept Medicaid or Medicare payments? (circle number) MEDICAID: MEDICARE: 1. Yes 1. Yes 2. No 2. No 19. How many patients does your clinic see (on average) per day? This section asks questions about your clinic's relationships, competition, and linkages. 1. Do any of the physicians employed by you also work tor/at: (drcle all that apply) 1. A hospital 2. An HMO or FPO 3. His/ her own private practice 4. Another ACC 2. Please scla't the answer which bot docrrbes the location where the lollow'mg services/supplies are provitlul lor your clinic. (circle munber in each row) I'rovidcil in Provided by Provided by l’rovidnl by Provided by Do not use clinic Iliaulqiatrtcrs lirm ha‘ntnl m linn lin'ntul in liun lowlisl outside service central city metropolitan arm metro'mlitan arcs: Medical supplia l 2 3 4 5 6 Other supplies I 2 3 4 5 6 Payroll l 2 3 4 5 6 Tax preparation I 2 3 4 5 6 Astounding/atrium I 2 3 4 5 6 sonic. I 2 3 4 5 6 Iinqnloyment per-sound I 2 3 4 5 6 Advertising I 2 3 4 5 6 “Initials management I 2 3 4 5 6 T 129 3. Does your clinic receive patients referred from nearby physicians? (circle number) 1. Yes, Often 2. Yes, Sometimes 3. Yes, Rarely 4. No, Never 4. Does your clinic refer patients to local physicians? (circle number) 1. Yes, Often 2. Yes, Sometimes 3. Yes, Rarely 4. No, Never 5. Does your clinic refer patients to local hospitals? (circle number) 1. Yes, Often 2. Yes, Sometimes 3. Yes, Rarely 4. No, Never 6. Does your clinic have a contract with a local HMO or PPO? (circle number) HMO. PPO. 1.. Yes 2. No 1. Yes 2. No 7. Please estimate the size (radius in miles) of your market area: 8. Pleasemtefltefoflowmgcompefitonintemuoffltemmpefifimfacedbyymudhuc Ratethecompetitorsfroml t05,withlbeingleastcompetitivearu15beingmostcompetitive. (circlenumberineachrow) 1. Other ACCs 1 2 3 4 5 2. Hospitals 1 2 3 4 5 3. Physicians' office 1 2 3 4 5 4. HMOs 1 2 3 4 5 5. PPO l 2 3 4 5 9. Pleueestimatethedistanca(mnuIa)betweenyourdhucandtheNEARESTofeachofthesecompefitas. Ifyou donotcompetewifltoneofthesehealfltcarepmvidasJeavefltefineblank: 1. Other ACC 4. HMO 2. Physician's office 5. PPO 3. Hospital Thank you for taking the time to complete this survey. Any additional comments you may have will be greatly appreciated. Appendix D Summary of Survey Results "‘ Results are based on 33 returned surveys except where otherwise indicated. (15% response rate) These questions are concerned with clinic location and reasons for the location. 1. Clinic Location: 39% inside city limits 52% in suburbs 9% in nonmetropolitan areas 2. Clinic is located in --- Structure: 64% in freestanding building 12% in nonhospital medical building 6% in strip mall 9% adjacent/ attached to hospital 9% in multi-use bldg 0% in enclosed mall 3. Parking: 100% : free parking 70% own parking lot 30% shared parking lot 4. Street location: 12% 6-8 lane Highway 58% 4-lane Hwy 30% 2-lane road 5. Major intersection? 32% yes 68% no 6. Reasons for locating clinic at METROPOLITAN level: 1. Competition: 35% said this was extremely important 2. Nearness to parent facility: 26% said this was extremely important (19% also said it was least important) 3. Population characteristics: 56% said this was very important 4. Competition: 36% said this was very important 130 131 Scores for metropolitan location: (lower scores = more important reason) 1. competition 1.8 2. Population chars. 1.9 3. Nearness to parent 2.7 4. personal reasons 2.7 5. legal/ cost factors 2.8 6. labor availability 2.8 7. Reasons for locating clinic at SITE level: 1.Nearness to target population: 48% said this was extremely important 2. Site unserved by competition: 52% said this was extremely important 3. Accessibility of site: 52% said this was very important 4. Site characteristics (e.g. visibility, parking): 52% said very important 5. Legal/ Cost factors: 23% said this was only slightly important ‘ no other answers had large numbers of responses Scores for site level location: (lower scores = more important reason) 1. near to target population 1.7 2. site unserved by competition 1.8 3. accessibility of site 1.8 4. site characteristics 2.1 5. business/ retail structure 2.4 6. legal/cost factors 2.8 7. nearness to health care providers 2.8 These questions are concerned with clinic operations and services 1. Ownership of clinics: 52% hospital owned 3% non-physician owned 24% single-physician owned 21% multi-physician owned 2. 44% of respondent clinics belonged to CHAINS. The average chain included 6 clinics. 3. Age of clinics: 19% opened before 1980 55% opened before 1985 45% opened after 1985 4. Hours: 100% are open more than 8 hours/ day on weekdays 100% are open on Saturdays 70% are open on Sundays 5. 100% do NOT require appointments. 132 6. Average size of clinic: 5,114 sq. ft. 7. Employment. Answers are average number employed full time and part-time. (Numbers in parentheses are the highest and lowest number employed in a clinic). FU LL PART physicians 2.7 (7,0) 4.0 (20,0) nurses 1.2 (8, 0) 2.9 (13, 0) x-ray tech. 1.3 (5, 0) 1.6 (6, 0) med. asst. 2.8 (15, 0) 1.8 (8, 0) non-med. staff 3.7 (25, 0) 2.0 (12, 0) 8. Employment per shift: average and highest, lowest employment physicians 1 (6, 1) nurses 1 (7, 0) x-ray tech. 1 (2, 0) med. asst. 2 (14, 0) non-med. staff 2.8 (10, 0) 9. Services provided by clinics: 94% urgent care 66% primary care 52% physical therapy 41% gynecology 13% obstetrics 16% cancer screening 3% psychology/ psychiatry 19% diet control 23% orthopedics 42% pediatrics 0% dentistry 45% drug dispensing 3% drug/ alcohol abuse treatment 10% dermatology 64% laboratory services 85% indust./occup. med. 2% sports med. 10. Physicians' compensation: 45% salary only 43% salary and other compensation 3% other comp. only 10% paid directly by patients or insurance 11. 'm The results for questions 27, 28 are based on 15 responses. Average revenues: $1,062,612 ave. expenses: $925,323 ave. profits: $244,588 12. Average clinic's bad debt as a percentage of total revenues: 8.3% 13. “ This question is based on 21 responses. Average percentage of revenue from each source (numbers in parentheses are the highest and lowest percentages reported by clinics). Patient self-pay: 20% (60%, 5%) Worker's Comp/ industrial accounts: 21.3% (5%, 100%) Blue Cross/ Shield: 17.5% (44%, 0) Private insurance: 20% (41%, 2%) lPO/PPO/HMO fees: 12°/o (7 We, 39’s) Medicare: 6.7% (10%, 2%) Medicaid: 14.2% (60%, 0) 133 14. 73% of clinics will accept MEDICAID, 91% accept MEDICARE 15. The average clinic sees 55.5 patients per day. These questions concern clinic relationships and linkages 1. Percent of Physicians employed elsewhere: (73% of total clinics have physicians with other jobs) 45% hospital 3% HMO/FPO 36% own practice 36% other FACC 2. Receive patients from nearby physicians? 24% often 45% sometimes 19% seldom 12% never 3. Refer patients to local physicians? 61% often 36% sometimes 3% seldom 0% never 4. Refer patients to local hospital? 58% often 42% sometimes 0% seldom 0% never 5. Contract with a local HMO/FPO? HMO PPO 69% YES 79% YES 6. Average radius of market area: 12.1 miles 7. Competition: ’ respondents were more likely to say they faced little competition from a competitor than to say they were highly competitive with the competitor. Most Competitive Least Competitive other FACCs 16% 16% hospitals 16% 30% physicians 6% 6% HMOS 10% 35%) PPOs 6% 39% Scores on competition: (higher scores = more competitive) 1. FACCs 2.9 2. Physicians 2.6 3. Hospitals 2.3 4. HMOs 2.1 5. PPOs 1.9 134 8. Average distance to nearest competitors: 9. The question on where services/ supplies are provided for your clinic is divided into two categories: clinics which are part of CHAINS or have a PARENT organization and those which other FACCs: 5.1 miles HMO: 4.4 miles PPO: 5.6 miles are INDEPENDENT (non-chain). CHAIN / PARENT 1 2 3 4 5. 6 7 8 9 . medical supplies . other supplies . payroll . tax prep. accounting / auditing . legal services . employment personnel . advertising . bus. mgmt. Independents: \OQVOUIQOJNH . medical supplies . other supplies . payroll . tax prep. . accounting/ auditing . legal services . employment personnel . advertising . bus. mgmt. 38% (headquarters / parent) 43% (headquarters/ parent) 76% (headquarters / parent) 76% (headquarters/ parent) 81% (headquarters/ parent) 67% (headquarters/ parent) 67% (headquarters/ parent) 57% (headquarters/ parent) 57% (headquarters/ parent) 50% (firm in metro area) 58% (firm in metro area) 50% (firm in metro area) 58% (firm in metro area) 67% (firm in metro area) 75% (firm in metro area) 50% (own clinic) 42% (firm in central city) 75% (own clinic) physician's office: .96 miles hospital: 4.7 miles 3% (firm outside metro area) 38% (firm in metro area) 43% (own clinic) 33% (firm outside metro area) 25% (firm outside metro area) 25% (own clinic) 25% (firm outside metro area) 25% (firm in metro area) 33% (firm in metro area)