, .r... g»... :lile a a 2%,..Mx ‘5 I h a. 2...?23E... ,. . \ . & (01...! I 331‘... All {VI . y 1 3.2.5.. 5!. 3.915an iffax .Lw ., 5.1.5,». $§utfifi 2.5.9. flue PH . . .3; 5.4.3... 2.3.. 2...: .3. . .. ) {.33. 27...: 2.: 3121... . - 3.. . .x ‘hfiha v ,5: . 41~:.!.§§‘I . at)» 9. t. 1.:1 . 51...... £03.13: V 1 .5 a o MICHIGAN I III I IIIIIIIIIIIII IIII ERSITY LIBRARIES II IIIIIII IIIIIIIIIIIII 7529 II This is to certify that the thesis entitled Central Tendency and Dispersion: Two Measures of Climate in Local Emergency Planning Committees presented by Christina Jean Brandt has been accepted towards fulfillment of the requirements. for (flaws degree in M WW Wprofessor Date ‘ S’s/a“ as 0-7639 MS U is an Affirmative Action/Equal Opportunity Institution V I LIBRARY Michigan State University PLACE ll RETURN BOX to roman this checkout from your mood. TO AVOID FINES return on or baton dd. duo. DATE DUE DATE DUE DATE DUE MSU I: An Nflrmatlvo Action/EM Opportunity Inflation CENTRAL TENDENCY AND DISPERSION: TWO MEASURES OF CLIMATE IN LOCAL EMERGENCY PLANNING COMMITTEES By Christina Jean Brandt A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Department of Psychology 1996 ABSTRACT CENTRAL TENDENCY AND DISPERSION: Two MEASURES OF CLIMATE IN LOCAL EMERGENCY PLANNING COMMITTEES By Christina Jean Brandt The amount of dispersion within groups on climate measures is proposed to be an interesting property in its own right in terms of understanding the climate construct, particularly in relation to member socialization and early development of organizations. A literature review is first presented addressing six areas of climate research Local Emergency Planning Committees (LEPCS) are then described along with the benefits of using these organizations to study climate consensus and quality. Finally, a model of climate quality and consensus is presented along with hypotheses The proposed model was tested on 180 LEPC Chairs and 1196 LEPC members. Results indicate that climate consensus is afi'ected, to a small degree, by socialization and structural firetors. Climate quality has significant relationships with outcomes, while climate consensus does not add significantly to the variance explained by climate quality. Potential implications of these results are discussed along with interesting findings concerning aggwgation Capyrisht by CHRISTINA JEAN BRANDT 1996 ACKNOWLEDGMENTS Neither this thesis nor my coursework could have been completed without the support of many peOple. Those individuals deserving special thanks are acknowledged below. Michael K Lindell, Ph.D., my thesis committee Chair, for all of his help and guidance throughout this process and for treating all of my ideas as potentially great, no matter how crazy they sounded. You have become not only my mentor, but my fiiend as well. The members of my thesis committee, Steve Kozlowski, PhD. and Dan Ilgen, Ph.D. for all of their ideas, comments and recommendations. My loving husband, Jeff Brandt, for his patience, understanding, and endless encouragement. With you by my side, I can do anything. The rest of my family, for all of their support and encouragement. I also would like to express my thanks to God, for providing me with the spiritual strength I needed throughout the most dificult challenges. TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES INTRODUCTION Locus of Climate Number of Climates Measuring Consensus Affect in Climate Develgpment of M’ 'onal Climate D__es_c;rp° tion of Local E_m_ergeng Planning Committees Proposed Model of Climate guilty and Climate Consensus Hypothesized Antecedents of Climate gm Mothesized Antecedents of Climate Consensus figmthesized Cmences of Climate 9m Mothesized Cmences of Climate Consensus METHOD Sweets and Procedures Measm’es Method of Aggregation 10 15 15 16 22 23 24 29 32 34 34 37 41 RESULTS 43 MM Climgte Scafis 43 Correlations Betwear anization Level Antecedents and anizational Climate em 43 Distributions of ram Values 43 Correlations Between anization Level Antecedents and anizational Climate Consensus 46 Correlations Between anizational Climate ' and Individual Level Outcomes 52 Correlations Between Climate Quay and figm' 'on Level Criteria 57 Correlations Between Organintional Climate Consensus and Criteria 61 Individual Level Criteria 62 O_rganization Level Criteria 70 DISCUSSION 88 APPENDIX It SURVEY OF LEPC CHAIRS 98 APPENDIX B: SURVEY OF LEPC MEMBERS 105 APPENDD( C: SCALE STATISTICS 112 APPENDIX D: FREQUENCY DISTRIBUTIONS OF rm) 114 REFERENCES l 19 LIST OF TABLES Table 1: Sources of Information Table 2a: Organimtion-Level Antecedmts and Organizational Climate Quality Afler Calculating rm I Table 2b: Organimtion-Level Antecedents and Organimtional Climate Quality Before Calculating rm Table 3a: Correlations Between Organimtion-Level Antecedents and Organizational Climate Consensus Table 3b: Correlations Betwear Organimtion-Level Antecedents and Organimtional Climate Consensus after Calculating rm) _ Table 4a: Correlations Between Psychological Climate Quality and Individual Level Criteria Table 4b: Correlations Between Organimtional Climate Quality After Calculating rm) and Individual Level Criteria Table 4c: Correlations Betwem Organizational Climate Quality Before Calculating rm and Individual Level Criteria Table 5: Organimtional Climate Quality Afier Calculating raw) and Organization Level Criteria Table 6a: Moderated Regression Results for Turnover Intentions, Item 1 36 45 45 50 51 54 55 56 60 63 Table 6b: Moderated Regression Results for Turnover Intentions, Item 2 Table 6c: Moderated Regression Results for Turnover Intentions, Item 3 Table 6d: Moderated Regression Results for Citizenship Behavior Table 6e: Moderated Regression Results for Perceived Effort Table 613 Moderated Regression Results for Perceived Rewards Table 6g: Moderated Regression Results for Attendance Table 7a: Moderated Regression Results for Turnover Table 7b: Moderated Regression Results for Planning Quality Table 7c: Moderated Regression Results for Planning Quality, Item A Table 7d: Moderated Regression Results for Planning Quality, Item B Table 7e: Moderated Regression Results for Planning Quality, Item C Table 715 Moderated Regression Results for Planning Quality, Item D Table 7g: Moderated Regression Results for Planning Quality, Item E Table 7h: Moderated Regression Results for Planning Quality, Item F Table 7i: Moderated Regression Results for Planning Quality, Item G Table 7j: Moderated Regression Results for Planning Quality, Item H Table 71: Moderated Regression Results for Planning Quality, Item I Table 71: Moderated Regression Results for Planning Quality, Item I Table 7m: Moderated Regression Results for Flaming Quality, Item K Table 7n: Moderated Regression Results for Planning Quality, Item L Table 70: Moderated Regression Results for Planning Quality, Item M Table 7p: Moderated Regression Results for Percent Attendance Table 7q: Moderated Regression Results for SERC Ratings 65 66 67 68 69 71 72 73 74 75 76 77 78 . 79 8O 81 82 83 85 86 87 LIST OF FIGURES Figure l: A General Model of Antecedents and Consequences of Climate Consarsus and Climate Quality 21 INTRODUCTION Organimtional climate is an important variable which mediates the relationship between environmental conditions in an organimtion and the behavior of individuals in that organimtion As a construct, "climate" is widely recognized in industrial and organimtional psychology. Organimtional climate can be defined as the shared set of individual perceptions of the organizational context, features, evmts, and processes (James & Jones, 1974; Kozlowski & Hnlts, 1987). It is a single, multidimensional construct with dimensions that apply across a variety of organizations (Kopehnan, Brief; & Guzzo, 1990). Organimtional climate is perceived by members of the organization, serves as a basis for interpreting the situation, and acts as a source of pressure for directing activity (Abbey & Dickson, 1983). Katz and Kahn (1978) describe climate as affected by shared norms and vahres of members of the organimtion; as well as reflecting the history of internal and external struggles, the types of people attracted to the organimtion, its work processes and physical layout, methods of cormmmication, and the exercise of authority within the system These things are reflected by distinctive patterns of collective beliefs which are passed along to new group members through the socialization process Organimtional theorists have drawn a distinction between psychological and _ organizational climate. Psychological climate refers to the perceptions one individual holds concerning his or her environmmt. Organizational climate, on the other hand, refers only to 2 organizational climate nnrst be taken at the level of the individual because of the psychological processes (perceptions and feelings) which can only occur within individuals James, Joyce and Slocum (1988) make the point that organizations themselves do not cognize. Thus, psychological climate refers to the perceptions of a single individual, while organimtional climate is an aggregated measure of these perceptions across individuals Several issues are currently at the forefront of climate research First, debate continues as to whether organizations contain one climate or many climates. James and colleagues (James, 1982b; Jones & James, 1979; James & James, 1989) hold that climate is a single, nnrltidimensional construct which can be examined by sirrrilar means in various types of organizations while Schneider proposes that many climates exist in organintions (Schneider, 1987a, 1987b; Schneider & Reichers, 1983). Second, there has been some disagreement as to who should be surveyed to obtain measures of climate. Glick has asserted that climate can be measured by several methods (Glick, 1985, 1988) while James believes that climate should only be measured at the level of the individual (James, 1992a; James, Joyce, & Slocum, 1988). Third, researchers continue to examine ways of measuring consensus to bring climate from the individual level to the organization level. Several methods have bear utilized, inchtding ANOVA (Zohar, 1980), the intraclass correlation (Schneider & Bowen, 1985), and raw, (Kozlowslci & Hults, 1987). Fourth, the relationship between afl‘ect (i.e., job satisfiction) and climate is one researchers have struggled with for twenty years In particular, Guion (1976) questioned the use of climate as a construct which is conceptually distinct from job satisfaction. Frfih, the development of climates has been raised by several authors on a theoretical level (Katz & Kahn, 1978; Schneider & Reichers, 1983), but has been virtually ignored empirically. The idea that socialimtion processes affect the development of climate is particularly prevalent 3 in the current literature (Schneider & Reichers, 1983), but has not been examined empirically. Last, there has been quite a bit of interest in other antecedents and consequences of organimtional climate. Several audies have focused on the influence of demographic variables on climate quality and the subsequmt effect climate quality has on measures ofefi‘ectiveness (Lindell & Whitney, 1995; Kodowski & Hults, 1987; Zohar, 1980). Each of these issues will be explored here in further detail with the primary focus of the paper concentrating on the antecedents and consequences of climate consensus. Specifically, this paper will first address some of the theoretical and measurement issues surrounding climate by elaborating on the rationale supporting the contartion that climate is most usefirlly conceptualized and measured at the individual level and should be considered a property of the organization only after demonstrating an adequate level of consensus among organizational members Second, I ofi‘er a perspective that shows how Schneider’s multiple (“strategically-focused”) and James’ single (“universal fimctionality”) approaches can be seer as complementary rather than strictly competitive views Third, a measure of agreement, raw) , is described, and its usefulness as a method of justification for aggregating climate perceptions to the organizational level is ilhrstrated Fourth, the theoretical development of climate into a non-affective measure is explained Fifth, the proposed relationship between the socialization process and climate consensus is described Last, models of climate consensus and climate quality will be described along with hypotheses and proposed methods of analyzing these models .L0_ws__0.f£i;_lmate A great deal of attention has focused on ‘ ere” climate resides. Some researchers claim that climate resides within the organimtion itself (Glick, 1985, 1988). This perspective 4 holds that climate arises from the interactions of members within a group or organization. Thus, meaning must be a property of the system in which social interactions occur. Researchers who follow this line of reasoning ofien use managers or leaders as informants to assess climate as an organizational characteristic (Angle & Perry; 1986), although Glick (1985) suggests using multiple sources Following this viewpoint, Angle and Perry (1986) used managemart and labor leaders as informants to assess labor management relationship climates as an organintion-level characteristic. They examined 22 nnmicipal bus companies and found the dual commitment of employees toward the organintion as well as the union to be stronger in cooperative climates, while this relationship was moderated by 1mion participation. This method is problematic, however, as there is no way of knowing whether the leaders’ judgments accurately predict those of the group members Leaders’ judgments can be biased if they have experiences that are different from those of members (Glick, 1985). This would be a viable method of data collection to the degree that the leader does have accurate information about the climate in the organization; for example, what there is open comrmmication and trust. However, it is possible that leaders’ judgments are likely to be biased by role-related difi‘erences in erqreriences and differences in personal values (generated by differartial attraction, selection, and attrition to organizational positions). Moreover it is possible for leaders to overestimate the quality of the climate by reporting the climate they intend to create rather than the climate that exists, and there is no way of determining if this is the case (James, Joyce & Slocum, 1988). Another problem that arises whet using leader reports of climate is that investigations thus far have requested respondents to provide only their judgments of central tendency (i e., “how would the typical member respond?”). Because group members’ perceptions are ahnost 5 certain to form a statistical distribution, collecting information only on cmtral tendmcy necessarily overstates the degree of member agreement This problem could be overcome if informants were specifically asked to describe the range of opinion or the degree of consmsus on a particular facet of climate. Because leaders have not hem asked such questions in previous climate studies, they could not possibly contribute information about dissensus Even if leaders were asked about the variability of members’ perceptions, informants’ judgmmts of variability (i.e., “how much do members agree?”) it is likely that their eaimates would be biased by cognitive processes such as assumed self-typicality which would tmd to yield overestimates of consensrs Consequently, using leaders is a second best solution because it assumes, rather than tests, consmsus of organizational members In addition, using leaders as informants inhermtly constitutes a sample that is small, and thus potmtially rmrepresmtative. In summary, using a single informant appears to be an empirically inferior method of collecting information on organizational climate. Other researchers believe climate is most usefirlly defined as residing within the members of the organimtion (James, 1992a; James, Joyce, & Slocum, 1988). This viewpoint maintains that climate is a property of individuals, and stresses that organizations themselves do not cognize. Organizational climate involves a set of group-level perceptions which reflect the cognitive represmtation of mvironmmts in terms of their psychological meaning and significance to the members of that group. This is difi‘ermt fi'om the concept of psychological climate in that the latter refers to the significance of environmmtal attributes in terms of their acquired meaning and significance to a single individual (James, James, & Ashe, 1990). Climate does not become an organization level construct until those perceptions are similar mough to justify aggregating them Measuremmts of organizational climate are therefore 6 typically taken by surveying the attitudes and perceptions of a represmtative sample of organizational members, and, if there is adequate evidmce of consensus, aggregating these results to bring climate to the organizational level of analysis One study that is representative of this viewpoint (James & Tetrick, 1986) utilized a heterogmeous sample consisting of 260 firefighters from a metropolitan fire department, 113 systems analysts and programmers fiom a private health care program, 40 incumbmts from less technical jobs fiom the same health care program, 164 production line personnel from four small paper product manufacturing plants, and 65 nonproduction ‘White collar” personnel from the same four plants. Individual workers were all given the same survey, then the average irrtercorrelations between items were computed for each scale. This computation was performed for workers in each of the separate organizations to justify the existence of climate at the organizational level The mean score on the climate measure was then assigned to the individuals within each organization, and a Pearson correlation coeflicient was computed betwem the mean score on the climate measure and employee satisfaction. The authors concluded that the results supported the contention that organimtional climate causes individual satisfaction among employees. Number ome The debate as to how many climates reside in an organization has persisted for some time. James and colleagues (James, 1982b; James & James, 1989: Jones & James, 1979) conceptualize climate as a single, multidirnmsional construct for which the same measures would be appropriate within all types of organimtions They argue that organizational members interpret evmts and processes in terms of personal relevance, and these interpretations affect gmeral outcomes such as attendance and turnover intentions Because climate is thought to .7 represmt the cognitive represmtations an individual holds of the events and processes within the organimtion, several climate scales are used to examine the various components of climate. There may be an affective componmt underlying these perceptions, however; causing a single, higher-order firctor to emerge from a second order analysis (James & James, 1989). James' single higher-order factor perspective allows climate to be measured by the same scales in any organimtion Several subscales have hem developed to represmt the multiple dirnmsions of climate along the lines of reasoning proposed by Katz and Kahn (1978). These inchrde leader facilitation and support; role conflict, ambiguity and overload; job challmge, importance and variety; and workgroup cooperation, fiiendliness, and warmth (Jones & James, 1979; James & Sells, 1981; James & James, 1989). In contrast to James’ focus on climate as a single, gmeral construct with multiple dirnmsions, Schneider and Reichers (Schneider, 1987a, 1987b; Schneider & Reichers, 1983) propose the idea that numerous climates exist within the organization. These climates are thought to be for something (such as customer service or technology). Along these lines, other researchers have examined climates strategically focused on service (Schneider & Bowm, 1985), technical updating (Kozlowski & Hults, 1987), and safety (Zohar, 1980; Dedobeleer & Beland, 1991). The apparmt conflict betwem James’ position that climate has a universal functionality and Schneider’s position of strategically focused climate can be resolved in part by noting that the two theorists are implicitly addressing difi‘ermt outcomes James’ work has addressed the overall impact of climate on individual workers, while Schneider’s focuses upon more specific outcomes within the organimtion. Schneider’s perspective can be explained fitrther in terms of Katz and Kahn’s (1978) contmtion that organizations consist of distinct subsystems for 8 production (the work that gets done), support (procurement, disposal, and institutional relations), maintenance (tying people to fimctional roles), adaptation (organizational change), and management (direction, adjucation, and control). Accordingly, climate for service can be interpreted as being related to organizational evmts and practices that promote arpport, climate for safety as related to organimtional events and practices that promote maintmance, and climate for updating as related to organizational events and practices that promote adaptation. Thus, James’ focus is on global impacts of climate while Schneider’s focus is on more specific fimctional impacts In conjlmction with this idea, studies focusing on strategically focused climate (Kozlowski & Hults, 1987; Schneider & Bowen, 1985; Zohar, 1980; Dedobeleer & Beland, 1991) examine only singular and very specific organizational goal emphases In other words, these studies examined climate at a high level of specificity. For exarrrple, Schneider and Bowm examined climate for customer service by surveying 142 employees and 968 customers in the branch ofices of banks, while Zohar (1980) examined climate for safety by surveying 20 workers in each of 20 industrial organimtions in Israel Schneider’s view implies that the kind of organizational goal is crucial to defining the type of climate that should be examined. While this may be true in organizations which have one specific goal-orientation, it is not necessarily crucial to the existmce of climate. For example, much of the work performed by James and colleagues has examined climate in military rmits that serve many difi‘ermt fimctions, and, thus require examination at a high level of gmerahty (i. e., a lower level of specificity). A sample of organimtions with similar organizational goals must be uwd to examine climate at the level of specificity Schneider deals with, but having a sample of organimtions with similar organimtional goals does not require 9 Schneider’s approach James’ perspective can be used to examine effectiveness in organizations with either a homogeneous set of organimtional goals (such as banks) or a heterogeneous set of organizational goals (such as military units) because the level of specificity is lower. However, there is certainly a tradeofi‘betwem predictive accuracy (achieved by using Schneider’s approach) and transportability (achieved using James’ approach). The preceding analysis suggests that the perspectives taken by Schneider and by James are not mtirely incompatible. The strategically focused climate perspective examines climate in terms of the importance of employees’ perceptions of one or more strategic imperatives, or specific organimtional goals, made manifest through work place routines and rewards (Schneider, Wheeler, & Cox, 1992). For exanrple, a climate for service can be interpreted as members’ shared perceptions of those aspects of the organizations’ context, features, evmts, and processes that promote the organization level goal of providing quality service to customers James’ perspective suggests that adherence to goals is one of multiple dirnmsions of organizational climate. In this perspective, supervisory goal emphasis, supervisory support, role conflict, role ambiguity, and role overload refer to formal properties of goals and roles. not their substantive content. For example, James’ measure of climate addresses the strengrh of leaders’ goal emphasis, but does not assess which specific goals (e.g., production, customer service, safety) are being emphasized Asserting that James’ and Schneider’s positions are compatible could itselfbe considered controversial givm that Schneider and Bowm (1985) claim to have shown strategically focused climate measures produce stronger relationships with specific organizational outcomes than less-focused measures Schneider and Bowm’s study actually supports the level of specificity idea, however, in that more specific predictions typically have 1 O manger relationships with more specific criteria. Fishbein and Ajzen (1975) reported that thereisgreater consistmcybetwem attitudes andbelraviorwhmboth aremeasured at a similar level of specificity. In any evmt, the conchrsions from Schneider and Bowm’s study must be considered tentative because their sample sizes were very low (less than 7 informants), and the measure of climate consensus used to justify aggregation of individual members’ responses (the intraclass correlation) is thought to be biased in such sample sizes (James, 1982a, 1982b) because samples tmd to vary a great deal from the true score of the population with such small samples Schneider and Bowen’s data can only be taken to show that strategically focused climate might be difi‘ermt from less-focused measures; their study provides no conchrsive evidmce that strategically-focused climate is a better approach in any case, let alone all cases. Because Schneider and Bowm’s study is the only one to date which has compared the two methods of measuring climate, the issue must be considered to remain tmresolved mrtil more research has hem conducted on the issue. Despite the fact that these two perspectives have both been used by many climate researchers, there is no evidmce to date that either of them is theoretically or methodologically superior to the other across a broad set of organizationa. Because the organizations in this study might have a heterogmeous set of organizational goal emphases, the survey irrstrummts adopted James’ perspective - a lower level of qrecificity. Meamg' Consmsus Research on climates has also addressed multiple levels of analysis and measurement in studying organizational phenomena It is now widely accepted by organizational psychologists that organizational climate is a concept which involves the shared perceptions of those within the organization (James, et a1, 1988; Rousseau, 1989). If the perceptions are not shared, the existmce of organimtional climate is questionable. Because attitudes and perceptions can only 1 1 be assessed on an individual level, an aggregated measure of individual perceptions is necessary to represmt the opinions of all the members involved. However, consmsus must be verified before this aggregation can be justified, and this requires an index of consensrs Early studies of climate aggregated individual perceptions without examining the degree of consensus For example, a study on safety climate by Zohar (1980) utilized analysis of variance (AN OVA) to determine whether the variance could be attributed more to difiermcm within or between groups Other studies have utilized the intraclass correlation coefiicimt (ICC), which is based on the ANOVA procedure (James, Demaree & Wolf; 1984) . Assessing consmsusbymeans ofthe ICC isbetterthanfirilingto assessit at a11,butis problematic because it assumes that the mvironmmts employed in a study comprise a random sample of mvironmmts from a heterogmeous population of mvironmmts (James, 1982b). An implication of this assumption is that betwem-mvironment variance in mean climate perceptions is necessary for high interrater reliability. If there is little variation among the mean climate perceptions across mvironmmts, ICC will be low even if the individuals surveys in each mvironmmt agree ahnost perfectly. In addition, ICC is noted to have problems with range restriction in small sarrrples of organizations, or individuals within organimtions (James, 1982a, 1982b). A related issue, pointed out by Kozlowski and Hattrup (1992) is that ICC is a measure of reliability, not consensus. The distinction between reliability and consensus is important to survey research on climates. It is well known that the variation among a group of individuals can be consistent (i e., reliable) without being the same (i. e., consmsus). For example, one person surveyed could produce item scores of 5, 4, 4, and 5. A second person could produce item scores of 2, l, 1, and 2. This would result in perfect reliability (i.e., a perfect correlation) with virtually no consensus 12 Because of the three reasons listed here, a new index of consensus was proposed for climate research. by James, Demaree, & Wolf( 1984). Specifically, the currmt indicator used to assess consensus is raw). This measure was derived from rm, which is calculated as follows: rwg = 1- (sz/OEZ) [1] where: rag = within-group interrater agreement for a single group of raters on a single item X, s3 = the observed variance on item X in the group, and ‘ 052 = the variance on item X that would be expected if the raters responded randomly, which implies zero interrater reliability and no agreemmt. Whm “random response” is operationalized as a uniform distribution,. 052 = (AZ-1)/12, where A is the number of response alternatives on item X. The equation for raw) is as follows: _ MM ‘W‘41-(;3j;...2)].(;;7...2) ”1 where: raw) = the within-group interrater agreement for judges’ mean scores based on J essentially parallel items within each climate subscale, S: = the mean of the observed variances on the J items within each climate subscale, and can ’ = the variance on Xj that would be expected if raters responded randomly. 13 Following the introduction of raw), Schmidt and Hunter (1989) criticized it as lacking a conceptual formdatiorr As an alternative, they suggested using the standard deviation of ratings, SDx, as an index of interrater agreemmt and the standard error of the mean, SEM, as an index of the average amount of error in the average rating. As pointed out by Kozlowski and Hattrup (1992), however, SDK is a measure of reliability, not consensus, and SEM is critically dependent on the number of raters in the group. Since Kozlowski and Hattrup’s paper in 1992, rm has remained an accepted means ofassessing consensus betwem members on climate measures, although there remain manswered questions about raga) (i. e., whether a uniform distribution is the most appropriate model of “random response” and the measure’s stability under difi‘ermt sample sizes). One especially important rmanswered question regarding raw) concems the minimum magnitude of the index at which an investigator can conchrde that a climate exists By convmtion, a vahre of ram); 70 has hem considered necessary to justify aggregating perceptual measures of climate to the organimtional level (James, 1982b). Organimtions with raw) less than .70 typically are not examined fiuther (e.g., Kozlowski & Hults, 1987). This procedure, which can result in a severe reduction in data, implies that organintional climate does not exist in organizations with only moderate levels of consmsus A broader perspective suggests that climates my exist and can be examined at lower levels of consmsus, but are simply not completely formed to the point of examining it as an organizational-level variable represmtative of all individuals This perspective suggests that degree ofconsmsrsitselfcanbeexamined asalegitimatefocus ofanalysis(James, et a1, 1984), although it is important to remember that the same efl’ects found in the relationship betwem measures of dispersion and cmtral tmdmcy hold true in the relationship betwem 14 amormt of consmsus (rm) and climate quality. A high measue of climate quality cannot be achieved without having high consmsus. Conversely, consensus as measured by rm) might fail to attain a conventionally accepted level because only a few members (or perhaps everr just one) fail to share the majority’s view of organizational events and processes A legitimate cause may be present for these members to have aberrant views For example, those members having aberrant views may have joined the organimtion only recmtly. Thus, the low degree of consmsus could be due to the presmce of one or more statistical “outliers” whose presmce in the organization can be explained in terms of newcomer socialimtion processes Alternatively, low levels of consensus could reflect pervasive disagreemmt about the meaning of organimtional conditions and evmts that have arism because of structural characteristics of the organization itself; such as little opportrmity for communication betwem members. Despite its theoretical significance, climate research has not addressed the degree of consensus as a dependmt variable in its own right. This might be due to previous studies’ focus on full-time employees in established organizations but is not attributable to a complete lack of recognition of this important issue. Schneider and Reichers (1983), for example, noted that research is needed to idmtify firctors leading to the developmmt of strong consensus betwem organizational members, and especially how these varying degrees of consmsus are related to potmtial antecedents such as selection, mvironmmtal irrflumces, and particularly, socialimtion (Katz & Kahn, 1978). They also called attmtion to the importance of exanrinirrg the relationship betwem climate consensus and potmtial consequences such as production quantity and quality- 1 5 Affect in Climate The first climate measures developed contained an affective component. However, Guion (1973) suggested that with its afi‘ective componmt, climate was extremely similar - if not idmtical - to job satisfaction. Since that time, researchers have struggled to eliminate the affective componmt fiom climate measures by creating a purely cognitive construct. While the attempt to disentangle climate and satisfaction has bem laudable theoretically, it has not hem an unqualified success empirically. James and Jones (1980) and James and Tetrick (1986) fornrd the relationship betwem psychological climate and job satisfaction to be reciprocal; job satisfaction leads to more positive impressions of climate, and positive climate perceptions, in turn, lead to greater job satisfirction. These data suggest that climate consists of a gmeral perceptual firctor, with a gmeral affective componmt closely related to the cognitive componmt (James & James, 1989). Development of Organizational Climate Schneider’s (1987a, 1987b) Attraction-Selection-Attrition Theory provides a usefirl fiamework for explaining the development of organizational climate. This theory proposes that the attributes of people are the fundamental determinants of organizational behavior. In the first phase, people are attracted to organizations they expect to be instrumental in obtaining outcomes they desire. Next, the theory suggests represmtatives of the organization (recnriters, interviewers, etc.) select those individuals from the applicant pool that they feel will fit well in the organization. Finally, individuals who have hem selected into an organization progress through a socialization process during which the vahres and norms of the organimtion are transferred to the individual. If the vahres and norms the individual brings to the organization fit well with those of the organization, little adjustmmt is necessary. If the newcomers’ vahres and 1 6 norms differ from those of the organimtion, they must either change their values to fit those of the organimtion, or they must leave the organization. Thus, the socialization process plays a critical part in determining whether an individual will remain with the organization and internalize its vahres, norms, and other such attributes; or leave the organization completely. The socialimtion process, in particular, plays a key role in the formation of organimtional climate. Feldman’s (1976) model of socialization delineates three stages of socialization. The anticipatory stage occurs before members enter a group and involves all of the irrpressions and learning presmt at that time. During the accommodation stage, the individual tries to rmderstand the processes within the organization and become a participating member. The final stage, role managemmt, inchrdes the employee’s attempts of conflict managemmt afier the tasks and roles have hem learned. It is during the accommodation stage that perceptions of climate are likely to be formed, as this is the period during which new members learn tasks and roles within the organinrtion. In sum, individuals with simrilar characteristics are attracted to similar types of settings, are socializedirr similarways, are exposedto simrilarfeatureswithin contexts, and sharetheir interpretations with others within the setting This process leads to increasing consmars on climate perceptions over time (Koflowski & Doherty, 1989). By contrast, individuals of difi‘ermt backgrormds designated for membership in a anal], informal grorp that meets infrequmtly would not be expected to share consensual perceptions of climate. mm 'on of Local Mara Planning Committees The previous research on LEPCs suggests that these organizations mright be particularly usefirl in examining the arrtecedmts and consequences of organizational climate. LEPCs are mandated by Title III of the Superfirnd Ammdmmts and Reauthorization Act of 1 7 1986 (SARA Title III), and they are charged with the responsibility of preparing comprehensive emergmcy response plans for toxic chemical emergmcies. LEPCs are comprised of vohmteer representatives from commnmity agencies arch as public safety, public health, public administration and environmental protection, as well as represmtatives from private organizations, arch as facilities handling hazardous chemricals Each LEPC determines its own focus, sets its own goals, and plans its own schedule. The only requiremmt they all hold in common is the necessity to write site-specific plans for all potmtially hamdous industries within their districts. Previous research has shown that LEPCs vary significantly with respect to organimtional conditions and levels of performance (Lindell & Meier, 1994; Lindell & Whitney, in press), even though they all have the same date of initiation and performance requiremmts This gives them a unique vahre for studying organimtional climate. Specifically, the investigation of LEPCs has distinct research advantages because clear irrfermces can likely be made about the causal relationships involved in creating effective emergmcy planning teams (Lindell, 1993). Moreover, there is also variation in the extemal physical mvironmmt (hazard vuhrerability), extemal social mvironmmt (community resources and comnnmity apport) and internal mvironmmt (emergmcy planning resources, stalling, and structure) of LEPCs In particular, variations in size, meeting frequmcy, and formalization of meetings are likely to be important in the socialimtion experiences of LEPC members, and thus the developmmt of organizational climate. Other characteristics which vary across LEPCs are the use of computer technology and the member orimtation process. ‘ As mentioned previously, James’ perspective appears particularly suitable for heterogmeous samples such as organimtions used in this study. Recent research (Lindell, 1 8 Whitney, Futch, Clause & Rogers, 1994a, 1994b, 1995a) shows that LEPCs vary in their emphasis on difi‘ermt emergmcy planning activities Some LEPCs focus on hazard assessment, while others focus on hazard mritigation or preparedness Several dirnmsions of climate previously examined by James and colleagues are proposed to be relevant to LEPCs These include leadership, role stress, and teamwork. All of these variables are likely to define the climate within each LEPC. LEPC mandates designate members to be chosm in such a way that specific groups will be represmted (National Response Team, 1987). For example, at least one represmtative from fire departrnmts, police departrnmts, and education are mandated to hold positions on the LEPC, along with twelve other groups. Some members are ‘pure vohnrteers” while others have experimced some pressure to be members (Lindell, Whitney, Futch, & Clause, 1995b). Few, if any, are sanctioned for non-participation. Thus, because LEPCs have little control over attraction and selection, these componmts of Schneider’s ASA model are not likely to have as nnrch of an impact as in other organizations. However, socialization and training are particularly likely to be important in LEPCs Because members of LEPCs may not have complete control over their inchrsion in the organization, they also might not be able to leave if their vahres do not match those of the other members Thus, it is possible to have members on LEPCs with very different norms and vahres (see Lindell, Whitney, Frrtch, & Clause, 1995b for case study data to apport this proposition). It follows that because norms, vahres, and other arch attributes affect organimtional climate, it is possible that LEPCs vary considerably in their degrees of consmsus ’ Another source of variation in LEPC conditions and climate comes from Schneider’s (1987a, 1987b) arggestion that the founder’s personality uarally determines the structure and 1 9 strategy of an organimtion. Because of the specific federal requiremmts for organizing LEPCs, the founders are members of numerous types of organizations with diverse interests and focuses This could produce significant variation in organizational structure and strategy across LEPCs Moreover, because LEPCs are self-directed and managed, the times, dates, and locations of meetings may be set or variable, causing socialimtion opportrmities to vary across LEPCs Additionally, membership size varies across LEPCs, as does the existmce and number of arbcommittees Some LEPCs are very structured, irrchrding setting and evaluating annual goals for the organization, while others have little or no structure (Lindell, Whitney, Futch, & Clause, 1994a, 1994b, 1995a, 1995b). Strategy varies across LEPCs as well Some LEPCs have focused on providing emergmcy training, while others have chosm to focus on emergmcy planning, and still others have focused on providing information to the public. Some LEPCs have more formalized orimtation process, while others rely on the individual to adapt to the organimtion on his or her own. In summary, past research on LEPCs indicates that they vary considerably in their extemal (hazard vulnerability, commnmity resources, comnnmity apport) and internal (staffing, structure, and process) characteristics, as well as their overall efi‘ectivmess Some preliminary evidmce arggests that LEPC climate is related to important organimtional antecedmts and consequmces, but methodological concerns limit the confidmce that can be placed in this conchrsion. The broader literature on organizational climate provides a theoretical perspective, specific scales, and meaarremmt procedures that would provide a more conchrsive test of the relationships of organimtional climate with its antecedmts and consequmces ‘ Specifically, the proposed research will seek to answer the following two questions for LEPCs The first question concerns which organimtional and mvironmmtal variables are 2 0 related to the climate comensus within LEPCs As noted earlier, climate consensus is important because it is a developmmtal issue in organizations. Climate theory holds that a climate does not simply exist or not exist, it exists to some degree and develops as the organization develops This progression emerges from the interaction of individuals working on group tasks, and should be reflected in the degree to which organizational characteriaics are indicative of the developmmt of climate consmars Thus, the variance within LEPCs of members’ perceptions of difi‘ermt facets of climate can be used as a measure of climate dissensus and, across organizations, these variances can be correlated with other variables The second question concerns which organizational and mvironmmtal variables are related to the climate quality. Similarly, a measure of cmtral tmdmcy of LEPC members perceptions of different fircets of climate can be uwd as a measure of climate quality and these means can also be correlated across organizations with other variables. Previous research on LEPCs and on organizational climate provides a basis for enumerating 13 specific hypotheses related to these two broad questions The following sections presmt the hypotheses and arpporting rationales regarding the relationships betwem climate consmars and its antecedmts, climate quality and its antecedmts, climate consmars and its outcomes, and climate quality and its outcomes. 21 . :.- m ' \ \ 3.3 \“V‘K‘A'Vs' \ . . .~ «a \~ amass. \v. "is ‘38? Ami-t K Mam,“ we, s. coolness masses; 7 ._ .\ t . :_ ; -.- 2.» new: . .... . .. . .V . e0 Rx v woke \vn. aura-revs: \rx «\ ~ \. ' \\§\.< Figure 1: A General Model of Antecedents and Consequences of Climate Conserrars and Climate Quality 22 Proposed M_odel of Climate Qua_lrty' and Climate Consensus The studies described below provide apport for the model of climate consmars and climate quality shown in Figure l. Hypotheses for these relationships are proposed in the following discussion Although researchers have recognized the need to consider the developmmtal stage of grorps whm making hypotheses and interpreting analyses (Levine & Moreland, 1990), not a single study has yet attempted to idmtify specific characteristics that vary within a sample of organimtions and could potmtially be capable of predicting climate consmars This mright be because climate studieshavefocusedonmature organizations No studyyethasexamineda group of organizations having the same fimctions and goals, but varying in their stages of developmmt. However, existing theories of organimtional climate clearly predict that organizations in various stages of development will display a wide range of climate consmars Presumably, variations in the level of climate consmars will irrflumce organizations’ levels of efi‘ectivmess, with the most efi‘ective organizations having the greatest consmars and average to high climate quality. It’s logical to assume that subscales of climate will be difl’ermtially related to antecedmt and consequmce variables, but past research on climate has implicitly dealt with climate as a single firctor construct. Researchers have correlated multidirnmsional measures of climate with other variables, but hypotheses and rearlts have hem couched ill terms of climate as a single construct (James & Jones, 1980; Kozlowski & Hults, 1989; Lindell & Whitney, 1995; Zohar, 1980;). There is empirical apport for this (apparently implicit) asamnption of a single climate dimmsion, as James & James (1989) found a single higher-order factor rmderlying all oftheir climate arbscales which they termed pc® As will be seen later, the 2 3 presmt study addresses three distinct subcategories within climate (leader, team and role characteristics). James & James’ (1989) first order factor analysis seems to indicate that these three climate dimensions are distinct and would have differmtial relationships with antecedmts and consequences However, because they did find one higher-order firctor and other studies are consistmt with this idea (Kozlowski & Hults, 1987; Lindell & Whitney, 1995), there is really no basis to make specific difi‘erential predictions concerning these three subcategories of climate. Thus, because previous studies arggest only that there may possibly be difi‘erences in relationships betwem each of the three subcategories of climate and other variables, the three arbcategories of climate used in this study will be examined using separate sub-hypotheses - one for leadership scales, one for team scales, and one for role scales, evm though no specific difiamfifl prediction are made for these scales. Hypothesized Antecedmts of Climate my James and James (1989) formd climate to be related to structural variables including size and number of levels; socialization, or role formation; and context variables, including technology and available fimds. These relationships held true for both homogenous organizations (fire fighters) and heterogmeous organizations (navy personnel). Lindell and Whitney (1995) found a relationship betwem climate scales, measured using only the perceptions of LEPC Chairs, and structural variables, inchrding LEPC stafling, federal emergency planning resources, LEPC Association membership, commrunity apport, and size of the LEPC, using only the perceptions of LEPC chairs In voluntary organizations like LEPCs, size may be a meaarre of the organization’s ability to attract and reward members. This finding is expected to be replicated here using climate data collected fiom LEPC members (as opposed to LEPC Chairs). 24 Hypothesis 1a: The number of members within the LEPC will be positively related to the level of quality on leadership arbscales of climate. Hypothesis lb: The nrnnber of members within the LEPC will be positively related to the level of quality on team arbscales of climate. Hypothesis 1c: The number of members within the LEPC will be positively related to the level of quality on role subscales of climate. Dedobeleer & Beland (1991) also used surveys to examine climate for safety. A total of 384 workers in 9 nonresidential construction sites were surveyed The authors utilized two linear structural relations procedures to examine the goodness of fit of their model They found that two factors, managemmt commitmmt to safety and workers’ irrvolvemmt in safety, to be indicative of a good climate for safety in construction sites For LEPCs, managemmt comnritrnmt at the level of the organization comes from the apport shown by local elected ofiicials Hypothesis 2a: The degree to which elected officials are supportive of the efforts of the LEPC will be positively related to quality on leadership arbscales of climate. Hypothesis 2b: The degree to which elected oflicials are apportive of the efi‘orts of the LEPC will be positively related to quality on team arbscales of climate. Hypothesis 2c: The degree to which elected oficials are supportive of the efforts of the LEPC will be positively related to quality on role arbscales of climate. Mothesized Antecedents of Climate Consensus Payne and Pugh (1976) arggest that climates emerge from objective aspects of the work mvironmmt, such as organization size, cmtralimtion of authority, number of hierarchical levels, technology, and degree to which rules and policies constrain individual behavior. Organimtional climate develops as members converge on their perceptions of their arrrourrdings (i.e., as members solidify their impressions and variation in perceptions is 2 5 mirrimrized). Therefore, Payne and Pugh’s (1976) assertion would arggest that these objective aspects of the organimtion will lead to greater climate consmars. Moreover, Porter, Lawler, and Hackman (1975) suggest that socialimtion involves experimces and learning with the policies and practices involved ill mforcing the rules of the organization. If organizations have made these policies explicit through a formal orimtation process, then, socialimtion should occur more quickly, allowing new members to converge with the group on climate perceptions. The end result of this process should be greater consmars on perceptions of climate. Despite the obvious implications of these theoretical positions (see also James, et a1, 1984), no research to date has systematically examined the relationships betwem climate consmars and organizational factors related to its developmmt. The one study that did examine raw) as a depmdmt variable was conducted by Kozlowski and Hults (1987) who hypothesized all the organizations they examined would have high vahres of raw However, like most other organizations, the ones ill their sample had close and continuing interdepmdmcies among members and operated at least forty hours per week. The organimtional climate would he expected to be nnrch more developed ill arch organimtions, although there are filctors, arch as lack of commnmication, which can affect this developmmt. As noted previously, LEPCs vary in their stages of organizational developmmt. Some have met frequmtly and have hem continually active since 1987; others are virtually moribund (Adams, et a1, 1994). Thus, LEPCs vary considerably in the fiequmcy of their meetings, allowing differences in the time members have to move through the stages of socialimtion or to undergo similar experiences concerning the organization and its processes Alternatively, the more meetings an LEPC holds, the more likely climate consmars is to form The presmce of 2 6 subcommittees ill LEPCs should have a simrilar effect on climate consmars Subcommittees mnrst meet periodically, thus allowing for more interaction between group members. An examination of climate consensus may prove fiuitfill because relationships betwem work mvironmmt variables and climate have not rmiformly hem arpported by previous studies (Schneider & Reichers, 1983). For example, Lindell and Whitney (1995) formd the climates of emergmcy planning tearm were related to their commnmity apport and federal emergmcy planning resources, but not to the availability of automated technology or their community’s hazard vulnerability. One possible explanation for their filihlre to find a relationship betwem climate and technology is that technology might only affect the development of climate (and, thus, consmars), not its quality. This point is equally applicable to other studies of the relationships betwem environmental aspects and climate quality (the degree to which climate is positive or negative). These studies also have failed to address the relationships of antecedmt variables to climate consmars (the degree to which members are in agreemmt) as Payne and Pugh (1976) arggest. It is important to note that defining climate in terms of members’ perceptions of the organizational mvironmmt implicitly places as mulch emphasis on perceptual processes as it does on the characteristics of the organization itself Because individuals’ perceptual judgments are strongly influmced by their vahres, the more formalized the organization’s socialization process, the more mtrmched its vahres and norms are likely to become within members As organizations vary ill terms of the formalimtion and lmgth of their socialization processes, so too should the developmmt of climates within these organizations ‘ Hypothesis 3a: The existence of arbcommittees will be positively related to the amormt of consmars on leadership arbscales of climate. 27 Hypothesis 3b: The existmce of subcommittees will be positively related to the amormt of consmars on team arbscales of climate. Hypothesis 3c: The existence of subcommittees will be positively related to the amount of consmars on role arbscales of climate. Hypothesis 4a: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on leadership arbscales of climate. Hypothesis 4h: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on team arbscales of climate. Hypothesis 4c: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on role arbscales of climate. Hypothesis 5a: The more metings an LEPC has per year, the higher will be the level of consmars on leadership arbscales of climate. Hypothesis 5b: The more meetings an LEPC has per year, the higher will be the level of consmars on team arbscales of climte. Hypothesis 5c: The more meetings an LEPC has per year, the higher willbe the level of consmars on role arbscales of climate. Hypothesis 6a: LEPCs which have a formal orimtation process will erperimce higher levels of consmars on leadership arbscales of climate. Hypothesis 6b: LEPCs which have a formal orimtation process will experience higher levels of consmsus on team arbscales of climate. Hypothesis 6c: LEPCs which have a formal orimtation process will experience higher levels of consmars on role arbscales of climate. Hypothesis 7a: The use of computer technology (for commnmity hazard vuhrerahility and resource analyses) will be positively related to consmars on leadership arbscales of climate. 2 8 Hypothesis 7b: The use of computer technology (for commnmity hamd vulnerability and resource analyses) will be positively related to consmars on team arbscales of climate. Hypothesis 7c: The use of computer technology (for commnmity hamd vulnerability and resource analyses) will be positively related to consmars on role arbscales of climate. Organimtions require resources to develop. LEPCs derive most of the resources they need from the surrounding community. Thus, the more community resources an LEPC has, the firster it can develop as an organization. As mmtioned previously, organizational climate is thought to develop along with the organization. Hypothesis 8a: The amount of community resources will be positively related to the level of consmsus on leadership subscales of climate. Hypothesis 8b: The amount of commnmity resources will be positively related to the level of consmars on team arbscales of climate. Hypothesis 8c: The amount of community resources will be positively related to the level of consmsus on role arbscales of climate. Direct experimces with emergmcies and emergmcy exercises give the LEPC members greater opportrmity to interact with one another and work together toward a specific grorp goal This fircilitates the socialization process by forcing individuals to work together as a closely-linked team, thus providing an opportunity for the perceptions of individual members to coalesce. Thus, the emergmcy situations are proposed to facilitate the developmmt of climate consmsus Hypothesis 9a: Direct experience with emergencies or emergmcy exercises will be positively related to consmars on leadership arbscales of climate. Hypothesis 9b: Direct experience with emergmcies or emergmcy exercises will be positively related to consmars on team arbscales of climate. 29 Hypothesis 9c: Direct experimce with emergmcies or emergmcy exercises will be positively related to consmars on role arbscales of climate. Motheazed Cmences of Climate QM' Previous studies have formd relationships betwem climate quality and outcome measures at the individual and organimtional levels. Kopehnan, Brief; & Guzzo (1990) state that organimtional climate does have an impact on meaames of productivity. Moreover, ill relation to individual outcomes, Schneider and Bowen (1985) examined the level of climate quality among hank employees and conchrded that climate for service, as rated by employees and customers, is related to the tumover intentions of both grorps In Zohar (1980), climate for safety was formd to be related to safety program effectivmess and accident prevmtion. Two factors were important ill determining the quality of climate for safety, inchrding workers’ perceptions of managemmt attitudes about safety and their perceptions regarding the relevance of safety ill gmeral production processes Hacklnan and Oldham (1975) and Kopehnan, Brief and Guzzo (1990) formd climate to be related to measures of member satisfirction. James and Jones (1974, 1976) formd that organizational climate is related to several outcome measures including productivity and tumover. James and Tetrick (1986) and James and Jones (1980) formd reciprocal relationships betwem organizational climate and individual satisfirction. Smith, Organ, and Near (1983) formd leader apport (one dimension of climate in this study) to be related to citizmship behaviors Hypothesis 10a: Quality on leadership arbscales of climate will be negatively related to members’ intmtions to tumover. Hypothesis 10b: Quality on team arbscales of climate will be negatively related to members’ intentions to turnover. Hypothesis 10c: Quality on role arbscales of climate will be negatively related to members’ intentions to turnover. 30 Hypothesis 11a: Quality on leadership arbscales of climate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 1 lb: Quality on team arbscales of climate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 11c: Quality on role arbscales of climate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 12a: Quality on leadership subscales of climate will be positively correlated with the attendance of LEPC members. Hypothesis 12b: Quality on team arbscales of climate will be positively correlated with the attmdance of LEPC members Hypothesis 12c: Quality on role arbscales of climate will be positively correlated with the attmdance of LEPC members Hypothesis 13a: Quality on leadership arbscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 13b: Quality on team arbscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 13c: Quality on role arbscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 14a: Quality on leadership arbscales of climate will be positively related to members’ self-reported efl‘ort. Hypothesis 14b: Quality on team arbscales of climate will be positively related to members’ self-reported effort. Hypothesis 14c: Quality on role arbscales of climate will be positively related to members’ self-reported efi‘ort. At the organizational level, Kozlowski and Hulls (1987) examined relationships betwem climate for technical updating and outcome variables. Results indicated climate for 3 1 technical updating was related to overall effectiveness, technical performance, updating orientation, growth satisfaction, organizational commitmmt, and job involvemmt. More recmtly, Lindell and Whitney (1995) examined climate as a mediator betwem some structural variables and efi‘ectiveness meaames in Local Emergmcy Planning Committees (LEPCs). Chairs from 48 LEPCs were arrveyed as to their perceptions of climate, factors of the extemal mvironment, and outcome variables Moderately strong relationships were formd between climate and factors in the extemal mvironmmt (commnmity apport and emergmcy planning resources), intemal mvironmmt (stafing and structure), and overall organinltional efi‘ectivmess. However, because climate data were only collected from LEPC Chairs, consensus among members could not be assessed. In addition, the meaarres used to assess climate also were derived fromthe LEPC Chair andusedresponse scales similarto thoseused for assessing organizational efl‘ectivmess data This creates an opportlmity for method effects to inflate true meaarres of relationships betwem these variables, a problem that was recognized by the authors, and addressed by examining the correlations betwem climate and objective archival meaarres obtained fl'om the State Emergency Response Comnrission (SERC). The climate measures were formd to have lower correlations with the SERC archival measures than with LEPC Chair self-reports, but the relationships with both types of criterion meaarres were statistically and practically significant. These results arggest a firrther examination of the relationship betwem climate (measured at the individual-level) and organizational efl‘ectivmess measured by organimtional level data on tumover, attmdance, planning quality, and general efi‘ectiveness ratings given by the State Emergmcy Response Commission A Hypothesis 15a: Quality on leadership arbscales of climate will be negatively related to actual tumover ill LEPCs 32 Hypothesis 15b: Quality on team arbscales of climate will be negatively related to actual turnover ill LEPCs Hypothesis 15c: Quality on role arbscales of climate will be negatively related to actual turnover in LEPCs Hypothesis 16a: Quality on leadership arbscales of climate will be positively related to organizational ratings given by the staff of the State Emergency Response Commission Hypothesis 16b: Quality on team arbscales of climate will be positively related to organizational ratings givm by the staff of the State Emergmcy Response Commission Hypothesis 16c: Quality on role arbscales of climate will be positively related to organizational ratings givm by the staff of the State Emergency Response Commission Hypothesis 17a: Quality on leadership arbscales of climate will be positively related to LEPC Chairs’ judgrnmts of the quality of emergmcy planning activities Hypothesis 17b: Quality on team arbscales of climate will be positively related to LEPC Chairs’ judgments of the quality of emergmcy planning activities Hypothesis 17c: Quality on role arbscales of climate will be positively related to LEPC Chairs’ judgments of the quality of emergmcy planning activities Hypothesis 18a: Quality on leadership arbscales of climate will be positively related to actual member attmdance at LEPC meetings Hypothesis 18b: Qlality on team arbscales of climate will be positively related to actual member attmdance at LEPC meetings. Hypothesis 18c: Quality on role arbscales of climate will be positively related to actual member attmdance at LEPC meetings Mothesized Commas of Climate Consensus As noted earlier, only one climate study to date has made any predictions at all using consmars as a dependent variable (Kozlowski & Hulls, 1987). This study demonstrated some 3 3 interest in trying to predict degree of consmars, as the organizations were predicted to have high vahres of raw Although the hypothesis was confirmed, no data were collected on organizational factors that might have influmced inter-organizational variation in the level of raw, as the study’s design intmt was predicated on finding high consensus Climate consmsus may be related to some outcome meaarres, but because level of consmars has not been previously considered, there is no empirical basis for any specific predictions. However, research on group performance (e. g., Zander, 1994) indicates that groups must allow their members to interact freely, depmd upon each other, and desire to remain in the group to achieve their goals Because all of these conditions imply some degree of consmsus about conditions in the organimtion, a gmeral prediction is that clinulte consmars will lead to greater levels of individual and organizational outcomes whm climate quality is better than average. Hypothesis 19a: Consmars on leadership arbscales of climate will be related to both individual (e.g., effort, tumover intmtions, and citizmship behaviors) and organizational (e.g., actual tumover, attmdance, and LEPC task efl‘ectivmess) outcome meaarres arch that it will add information over that explained by climate quality. Hypothesis 19b: Consmars on team arbscales of climate will be related to both individual (e.g., effort, turnover intmtions, and citizenship behaviors) and organizational (e.g., actual turnover, attmdance, and LEPC task effectiveness) outcome meaarres arch that it will add information over that explained by climate quality. Hypothesis 19c: Consmars on role arbscales of climate will be related to both individual (e.g., efi‘ort, tumover intmtions, and citizenship behaviors) and organizational (e. g., actual tumover, attmdance, and LEPC task effectiveness) outcome meaarres arch that it will add information over that explained by climate quality. METHOD Subjects and Procedures A list of LEPC Chairs was obtained fiom the State Emergmcy Response Commissions in Illinois, Indiana, and Michigan A total of 296 LEPC Chairs were smt surveys containing a cover sheet explaining the study and requesting participation, a five page questionnaire, and a self- addressed stamped mvelope (see Appendix A). Those Chairs not returning the initial copy of the questionnaire were sent a reminder postcard and as many as two follow-up copies of the questionnaire. A total of 180 LEPC Chairs retumed completed instruments, for an overall response rate of 60.8% (42.3% ill Illinois, 68.5% ill Indiana, and 73.9% in Michigan). A list of LEPC members was obtained either from the SERC or through requests to LEPC chairs for address lists of members Those members for whom we received address information were smt a cover sheet explaining the study and requesting participation, a six page questionnaire, and a self-addressed aamped mvelope (see Appendix B). As was the case for the LEPC Chairs, subsequmt mailings were sent to those members not responding to the initial survey. Surveys were smt to 367 LEPC members ill Illinois, 884 LEPC members ill Indiana, and 1,193 LEPC members in Michigan. A total of 1,196 surveys were returned in usable condition - 162 from Illinois, 456 from Indiana, and 578 from Michigan This resulted in response rates of44. 14%, 51.58%, and 48.45% respectively, with the average within-group response rate estimated to he 51.%. The actual compliance of LEPC members in this study might be higher than indicated by the response rates, however. A number of individuals whose 34 3 5 names appeared on LEPC rosters indicated they believed they should not have hem selected for participation in this study. These individuals reported they had retired, were brand new members who had not yet attmded an LEPC meeting, or did not lmow what an LEPC was. All rmknown number of nonrespondmts mright have hem in similar situations, yet not reported this information to the research team as a reason for declining to retum a questionnaire. A summaryofthe sources ofmeasuresusedinthisstudycanbeformdin Table 1. number of formal orientation LEPC size of elected oflicials climate actual turnover effectiveness turnover intentions behavior commitment rewards 36 Table 1: Sources of Information >4 >< >< >< >< >< >< >< ><>< 3 7 While there is potmtial for method bias ill some of the relationships assessed, the use of different data collection formats, times, and arbjects, should reduce the effects ill many of the relationships (Spector, 1975; Williams, Cote, & Buckley, 1989, Crampton & Wagner, 1994). As Table 1 indicates, the sources of information on antecedmt variables were the LEPC Chairs and cenars data; climate measures were collected fi'om the members of the LEPC; and outcome variable meaarres were takm fiom the LEPC Chair arrvey, the LEPC member arrvey, and the SERC. Miles The LEPC Chair questionnaires collected data on the number of meetings held ill 1993, number of members (size), lmgth of meetings, regular scheduling of meetings (date, time, place, agenda), presmce of subcommittees, tumover, specificity of instructions given to members (formalization of group processes), formal orimtation program for members, goal setting and feedback, apport of elected oflicials, experimce with emergmcies or emergency exercises, and use of technology (see Appmdix A). All of these variables were assessed directly using objective questions except apport of elected officials, which was measured using a 8 item scale derived fiom James’ leader goal emphasis and apport scales (James & Jones, 1980; James & Sells, 1981). The survey smt to LEPC members assessed multiple dimmsions of climate inchlding teamwork, afl‘ect, roles, tasks, and leader behaviors, as well as some individual outcome meaarres Five-point Likelt scales were used for all of the items except individual demographic characteristics (gmder, age, and organization represmted). Teamwork was assessediusing four scales, illchlding team coordination (items 7 a-7h), team cohesion (items lOa-10f& 10h), team pride (items lla-l 1c), and team task-orimtation (items 8a-8c, 8i; 8h & 9c). Items for the first 3 8 three scales were adapted from an instrument previously developed by James and his colleagues (James & Sells, 1981). The team task-orientation scales was derived fiom instrummts devised by Seers (1989) and Bales (1950), and was intmded to provide a group level analogue of the leader initiating structure scale from the LBDQ. Team coordination contained 8 items and exhibited an intemal consistmcy reliability of or = .95. Team cohesion contained 8 items and demonstrated an intemal consistency reliabilities of a = .86. Team pride contained 3 item and exhibited an ilrtemal consistmcy reliability of a = .92. Team task orimtation contained 8 items and displayed an internal consistmcy reliability of a = .89. Scales used to meaarre role and task characteristics inchrded role clarity (items 4a-4e), role conflict (items 5a-5 g), and role overload (items 6a-6d). Role clarity and role conflict scales were modified from scales developed by Rizzo, House, and Lirtzman (1970). Role clarity contained five items and exhibited an intemal consistmcy of a = .92, while role conflict corfiained seven items and demonstrated an intemal consistmcy of a = .83. Role overload was derived from studies performed by James and colleagues (James & Jones, 1979; James & Sells, 1981). This scale contained 4 items (items 6a-6d) and exhibited an internal consistency of a = .7 1. Three leadership dimmsions were assessed inchrding leader commnmication (items 1a- lh), leader consideration (items 2a-2h), and leader initiating structure (items 3a-3h). Leader communication consisted of an eight item scale adapted from the leader goal facilitation and apport scales of James’ Climate Questionnaire (James & Jones, 1979; James & Sells, 1981). Leader consideration consisted of eight items adapted from the leader consideration subsection of the Leader Behavior Description Questionnaire (IBDQ) (Stogdill, 1963). The leader initiating structure scale was takm directly from the leader initiating structure arbscale of the 3 9 Leader Behavior Description Questionnaire (LBDQ) (Stogdill, 1963 ). These three scales exhibited internal consistmcies of or = .95, .93, and .87 respectively. Antecedmt variables were derived from the Chair questionnaire and cmsus data. Existence of subcommittees (question 12b), was assessed on the LEPC chair arrvey. Three items (items 7a-7c) were combined into a scale to assess the formalimtion of meetings This scale erdlibited intemal consistmcy of a = .85. To determine the number of metings ill 1993, LEPC chairs were asked to circle the months in which meetings were held (question 4), for a rearlting scale of0-12. The LEPC chairs were asked to fill out a five item scale concerning formal orimtation of LEPC members (items 9a-9d, 12a). The internal consistmcy of this scale was or = .79. LEPC chairs were asked three items conceming use oftechnology and computers in their LEPCs (items 16a, 16b, 211). This scale exhibited intemal consistmcy of a = .87. Direct experimce with emergencies was assessed by summing three items (items 13a-c) concerning experience with natural, fixed cite, and transportation emergencies ill the past five years. This scale had a range of 0 to 3 and a reliability of or =.46. LEPC size was derived from the LEPC Chairs’ reports of the total number of members ill their LEPCs (item 6a). Support fiom elected oflicials was assessed using an 8 item scale (items 20a-h) with internal consistency of a = .92. Commnmity resources were assessed from 1982 cmsus data on the nmnber of police and firefighters, and the population of each cormty (1987 Cmsus of Govemmmts). The number of public safety personnel per capita was then computed by dividing the population by the arm of police and firefighters Criterion variables were assessed in three ways: (a) the Chair questionnaire; (b) the member questionnaire; and (c) the State Emergency Response Commission archives. Organization-level variables assessed on the Chair questionnaire include actual tumover (item 4 0 8), percmt attmding meetings (item 6a divided by item 6b), and quality of LEPC planning activities (13 items: 28a-28m, scale (1 =92). Individual-level outcomes assessed on the member questionnaire inchrde intmtion to tumover (3 items: 22a-22c), effort (5 items: 18a- 18e, scale or = .75), attmdance takm fiom Whitney and Lindell (1995) (4 items: 21a-21c & 27, or = .85), perceived rewards (9 items: 14a-l4i, a = .89), and citizenship behavior derived from Organ (1988) (5 items: 19a-e, scale a = .83). LEPC efi‘ectivmess ratings for Michigan LEPCs were derived from the Michigan SERC archives and were based on overall ratings on a l to 5 Likert scale. Principal componmts factor analysis of the items in the member questionnaire yielded 25 factors having eigenvalues greater than 1.00 and 16 factors accormting for more than 1.0% of the variance. A scree plot of the eigmvahres suggested a 17 factor solution, but a varimax rotation yielded only 12 interpretable factors (i e., 3 or more items having firctor loadings greater than .35 and a theoretically deferrahle commonality of content). Factor 1 was defined by all of the items from the scales for leader initiating structure, leader consideration, leader commnmication, role clarity, team coordination, team task orimtation and team cohesion Factor 2 was defined by the items fi'om the effort and citizenship scales, while factor 3 was defined by perceived rewards Factor 4 consisted of the role conflict and role overload scales, and factor 5 consisted of items from the normative commitment scale. Factor 6 consisted of the job characteristics items, factor 7 was defined by the attmdance items, factor 8 consisted of the team social/emotional items, and factor 9 was comprised of self eflicacy items. Factor 10 was defined by the task significance items, factor 11 consisted of the job satisfaction and tumover intentions items, and firctor 12 was comprised of the planning eflicacy items Factor 13 had only one item with loading greater than .35, factor 14 consisted of three personal afl‘ect 4 1 items ill the team cohesion scale (10b, lOe, and Mt), and factor 15 picked up a few cross- loaded items from the team coordination and team task orimtation scales (7g, 7b, 8a, and 8c). Finally, factor 16 was defined by two measures of organizational membership, while filctor 17 was defined by tmure on the LEPC and age. Scale reliabilities were first examined for each of the climate arbscales using intemal consistmcies measured by coeflicimt alpha. Scales with coeflicients less than .70 were further examined to determine whether their reliabilities can be improved by deleting irrelevant items or partialling out distinct arbscales Interrater consmars on climate measures was then assessed using the calculation for raw Scores on hypothesized antecedmt variables were correlated with the variance on climate perceptions within the organization to test hypotheses about the antecedents of climate consmars Variances were used because all climate items were measured on 5 point Likert scales; thus, using climate variance as the dependent variable would produce the same results as analyzing vahres of rm), but would be computationally simpler. Moderated regression analyses were performed to test hypotheses 10a through 10c by first mtering the climate quality vahres, then the climate consmars vahres, thm the interaction variable. Mean substitution was used to accormt for missing data, as it is a conservative, yet depmdable estimate of the relationships. Method of Aggegation Items within all ten climate scales were examined for every individual Ifmore than 30% of the items were missing, the other items within the scale were removed for that individual, on the asannption that the items did not make sense as a scale for that person. Thus no scale score was derived for those subjects missing more than 30% of the items. Scale scores were then calculated for each individual by taking the average of the item scores. 42 Equation2wasthenusedto examrinethe consmsuswithineachLEPC onthe 10 climate scales The relationship betwem the number of respondmts and the vahres given by rm) was examined to determine a cutoff point for the size of groups to be examined at the grorp level Afier examining this relationship graphically and the rearlting number of grorps which would be available for analysis, it was determined that organizations with fewer than 7 members would not he examined at the group level This step was performed because rm) is known to becomes increasingly biased downward as the size of the group decreases (James, et al, 1984). The remaining grorps were scremed to eliminate those groups with vahres of rm less than .70 from analyses for the particular scales (James, 1982b). Organimtions with values of raw, outa'de the expected range for agreement (.00 to 1.0) were also eliminated fiom analyses for the particular scales This process of screening out organizations lacking adequate levels of climate consmars produced moderate (34%) to severe (60%) attrition in sample size. Because anal] sample sizes introduce lower power into the statistical tests as a plausible explanation for nonsignificant results, tables of correlations also are displayed that do not screen out LEPCs having inadequate levels of consmsus RESULTS Ann-lass of Climate Sm Appendix C contains information concerning scales used in this study. The climate scales, when aggregated to the organizational level, are almost all highly correlated. The only exceptions are role conflict and role overload, which are themselves highly correlated. These results indicate that there is little reason to expect subsequent analyses of climate facets (leader, team, and role characteristics) to show strong patterns of differential relationships with antecedents and consequences. Also included ill Appmdix C are tables displaying information for scales used as antecedents and outcomes. Distributions of ram values Appendix D includes frequency distributions of rwgg) values across the LEPCs having adequate amount (i. e., n >=7) of individual data. Consensus generally was greatest on leader characteristics, somewhat less on the team characteristics, and least on role characteristics. It is noteworthy that some values of raw) appeared outside the proper interval (0<=r,..3(,-)<=1) for all scales. Values obtained that fell outside this interval were set to - 1.00 on the graphs for purposes of clarity and display. Correlations Betwem Organization Level Antecedents and Organizational Climate @131 Hypothesis 1a: The number of members within the LEPC will be positively related to the level of quality on leadership arbscales of climate. Hypothesis lb: The number of members within the LEPC will be positively related to the level of quality on team subscales of climate. 43 44 Hypothesis 1c: The nmmher of members within the LEPC will be positively related to the level of quality on role arbscales of climate. Hypothesis 2a: The degree to which elected oflicials are apportive of the efforts of the LEPC will be positively related to quality on leadership subscales of climate. Hypothesis 2b: The degree to which elected oflicials are apportive of the efforts of the LEPC will be positively related to quality on team arbscales of climate. Hypothesis 2c: The degree to which elected officials are apportive of the efi‘orts of the LEPC will be positively related to quality on role subscales of climate. Results show the number of members within LEPCs was not significantly correlated with climate consensus on any of the climate scales, while the presence of arpport by local oficials was only correlated with climate quality on the role overload scale (see Table 2a). This indicates that LEPCs do not need a large number of members to have a positive climate, but the support of local oficials may make a difi‘erence in the quality of at least one aspect of the climate in LEPCs. 45 32.96 28 n .96.: 88:8 28 n 28M bra—o 28 n Sam :otfifiio Mas Eco“ u 2H 025 :82 u EH commence :38 u ash, nous—€58 Snow n 838 3520238 have“: u a?— aouaomnafifioo 323— ” eased 0:536 museum—um 823— .1. EA Merv.— .88558n E “.8862 a one. 295m 0 Quezon—Bu 29: no b can on. 55 Sachem ea; me $29 9m: 633 819 Sup—=0 05% 58 Sm 339:8 was eve—bone 883:8 828m 2F. 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This may indicate that the relationships betwem meaarres of climate and this antecedent variable may be different for LEPCs with fewer members, as the groups with less than 7 members were screened out during the aggregation process. That is, it may be more important for small LEPCs to have strong support from local officials. Correlations Betwem Organizational Level Antecedents and Organizational Climate Consmars The correlations between antecedent variables and climate consmsus for most of the scales are not significant (see Table 4a). In fact, the number of significant findings (10) is only slightly above what would be expected by chance (7 of 70 correlations, or 10%). However, there do seem to be patterns in the data, which may indicate these relationships are not solely explainable by chance fluctuations in the data. Hypothesis 3a: The existence of arbcommittees will be positively related to the amount of consmars on leadership arbscales of climate. Hypothesis 3b: The existmce of arbcommittees will be positively related to the amount of consmars on team arbscales of climate. Hypothesis 3c: The existmce of arbcomnnittees will be positively related to the amormt of consmars on role subscales of climate. The existmce of arbcommittees is significantly correlated with climate consmars on the leader consideration (p<.01), team coordination (p < .01), and team cohesion (p < .05). Thus, having subcommittees may increase climate consmars on team and leadership dimensions of climate. Hypothesis 4a: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on leadership arbscales of climate. 47 Hypothesis 4b: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on team arbscales of climate. Hypothesis 4c: LEPCs which have formalized meetings (regular meeting places, meeting times, and meeting dates) will have higher levels of consmars on role arbscales of climate. The existmce of formalized meetings is positively correlated with consmsus on leader consideration (p <.01) and team cohesion (p < .01). This may indicate that climate consmars for leadership and team dimmsions of climate are affected by the degree to which LEPC meetings are formalized Hypothesis 5a: The more meetings an LEPC has per year, the higher will be the level of consmars on leadership arbscales of climate. Hypothesis 5b: The more meetings an LEPC has per year, the higher will be the level of consenars on team arbscales of climate. Hypothesis 5c: The more meetings an LEPC has per year, the higher will be the level of consmars on role arbscales of climate. The number of meetings an LEPC held in 1993 is positively correlated with consensus on leader consideration (p<.01) and team coordination (p < .05). As with Hypotheses l and 2, the leader and team dimmsions of climate may be afieaed by the number of meetings held per year. Hypothesis 6a: LEPCs which have a formal orimtation process will experience higher levels of consmars on leadership arbscales of climate. Hypothesis 6b: LEPCs which have a formal orimtation process will experimce higher levels of consmars on team arbscales of climate. Hypothesis 6c: LEPCs which have a formal orimtation process will experimce higher levels of consmars on role arbscales of climate. 4 8 Having a formal orimtation process is not significantly correlated with consensus on any of the climate arbscales. This finding may be due to socialization involving a great deal of informal orimtation as well. Simply understanding the mles of the organimtion does not inform new members about the implicit norms and vahres of the organization’s members. Hypothesis 7a: The use of computer technology (for commnmity hazard vulnerability and resource analyses) will be positively related to consmars on leadership arbscales of climate. Hypothesis 7b: The use of computer technology (for commnmity hazard vuhrerahility and resource analyses) will be positively related to consmars on team subscales of climate. Hypothesis 7c: The use of computer technology (for commnmity hazard vulnerability and resource analyses) will be positively related to consensus on role arbscales of climate. The use of technology was not significantly correlated with consmsus on any of the climate scales except leader consideration (p<.01). Hypothesis 8a: The amormt of commnmity resources will be positively related to the level of consmars on leadership arbscales of climate. Hypothesis 8b: The amormt of commnmity resources will be positively related to the level of consmars on team arbscales of climate. Hypothesis 8c: The amormt of commnmity resources will be positively related to the level of consmars on role arbscales of climate. The amount of commnmity resources was significantly correlated with consmars on leader consideration (p < .01) and role overload (p < .01). Interestingly, these findings were opposite the hypothesized relationships, with more commnmity resources leading to greater dissmsus on these two scales Hypothesis 9a: Direct experimce with emergmcies or emergmcy exercises will be positively related to consmars on leadership subscales of climate. Hypothesis 9h: Direct experience with emergmcies or emergency exercises will be positively related to consmars on team arbscales of climate. 49 Hypothesis 9c: Direct experimce with emergencies or emergency exercises will be positively related to consmars on role arbscales of climate. Direct experience with emergmcies was not correlated with consensus on any of the climate scales. Comparing the results obtained after raga) was used to screen groups not demonstrating consmsus (Table 3a) to those obtained before rm) was calculated (Table 3b) shows some interesting differences. While the socialization factors are important to forming consmsus on leader consideration and team coordination ill both tables, team cohesion seems to be important as well before raga) calculations eliminated many of the groups. This may indicate a difference in results for smaller groups or those with less agreement on climate measures. 50 36326 28 M 8:88 28 n 3320 28 u E 83883.. «38 883 u 028 883 M 83080 883 u 8383.88 883 n 8382.380 832 n 8388888 832 M 08836 93.33: 832 n fjjéégfidjj 5| 883828 E 3383:: 2a 85 29:3 9 gnaw—So 8.33 8 “.822 2 3888.8 23 8838 883:8 .33sz o A~e_v A___v Ao__v Am__v Am_~v em_r oeo. _eCl eeo. mmo. ooeoeoexoeooee Ao_~v Aeo_v AN__V A___v Am__v NE. E tnom. 20.. 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Hypothesis 11a: Quality on leadership subscales of climate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 11b: Quality on team subscales of chmate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 11c: Quality on role subscales of climate will be positively correlated with citizenship behaviors of LEPC members Hypothesis 12a: Quality on leadership subscales of climate will be positively correlated with the attendance of LEPC members Hypothesis 12b: Quality on team subscales of climate will be positively correlated with the attendance of LEPC members Hypothesis 12c: Quality on role subscales of climate will be positively correlated with the attendance of LEPC members 53 Hypothesis 13a: Quality on leadership subscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 13b: Quality on team subscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 13c: Quality on role subscales of climate will be positively related to members’ perceived rewards of participating in the LEPC. Hypothesis 14a: Quality on leadership arbscales of climate will be positively related to members’ self-reported efl‘ort. Hypothesis 14b: Quality on team subscales of climate will be positively related to members’ self-reported efl‘ort. Hypothesis 14c: Quality on role subscales of climate will be positively related to members’ self-reported effort. 54 vac—8.8 28 n 53M 85.80 28 u 28m E... 22 n 5.. aouauuotc x8. 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Sommaoufifisgg «tofu ES 3:329: Ea ABE wag—5030 880m 3:35 038:0 fiaotfimqawuo nooBuom Sofia—280 ”303g 5 7 All five of the hypotheses were confirmed, regardless of whether the test involved psychological climate (Table 4a), organizational level measures of climate afier screening for rm) (Table 4b), or organizational level measures of climate before screening for rm) (Table 4c). The quality of the climate scales (as indicated by the mean scale scores for each LEPC) were all highly correlated with outcome variables at the member level including turnover intentions, citizenship behaviors, perceived effort, perceived rewards, and attendance, although the magnitude of the correlations declined when the climate measures were aggregated to the organizational level and subsequently screened for consensus. The fact that all climate and individual level outcomes were derived fiom the same instrument would seem to be grounds for caution in interpreting these results. However, the lack of significant finding for role conflict and citizenship behavior in Table 4a, and tmnover intentions item 3 and team coordination, team task orientation, and role clarity in Table 4b, suggests that the very high values for the other correlations are not solely caused by a common method artifact. Indeed, even if one assumes that the correlations involving the role conflict and role overload scales are nothing more than a pure measure of method variance, and partialled out this variance from the other correlations, the latter would remain statistically and practically significant. Correlations Between Climate Guam and Organization Level Criteria The quality of climate scales (as indicated by the mean of members’ scale scores within an LEPC) exhibited significant efi‘ects on the organization level criteria (see Table 5) despite the low sample sizes for the SERC ratings. Hypothesis 15a: Quality on leadership subscales of climate will be negatively related to actual tumover in LEPCs 58 Hypothesis 15b: Quality on team subscales of climate will be negatively related to actual trnnover in LEPCs Hypothesis 15c: Quality on role arbscales of climate will be negatively related to actual tmnover in LEPCs Actual turnover was not related to climate quality on any of the scales except role clarity (p<.05). This could be due in part to membership not being entirely vohmtary. In other words, membership on LEPCs is required for many of the members as part of their primary jobs Thus, some members may not be able to leave. Hypothesis 16a: Quality on leadership subscales of climate will be positively related to organimtional ratings given by the staff of the State Emergmcy Response Commission. Hypothesis 16b: Quality on team subscales of climate will be positively related to organimtional ratings given by the stafi‘ of the State Emergency Response Commission. Hypothesis 16c: Quality on role subscales of climate will be positively related to organizational ratings given by the stafi‘ of the State Emergency Response Commission. The ratings given by the State Emergency Response Commission were significantly correlated only with leader comnnmication and team pride (p<.05 for both). This may be due I in part to the smaller sample size, as only Michigan LEPCs were rated (11 = 20 to 34). Hypothesis 17a: Quality on leadership subscales of climate will be positively related to LEPC Chairs’ judgments of the quality of emergency planning activities Hypothesis 17b: Quality on team subscales of climate will be positively related to LEPC Chairs’ judgments of the quality of emergency planning activities Hypothesis 17c: Quality on role subscales of climate will be positively related to LEPC Chairs’ judgmarts of the quality of emergency planning activities. Climate quality on the following scales was significantly related to the quality of emergency planning activities: leader initiating structure, leader comnnmication, leader ' 5 9 consideration, team pride, role conflict, and role overload Of particular interest are planning activities A (organizing and administering the LEPC), D (developing site specific emergency plans), and H (developing training programs for local emergency responders) which are significantly related to most or all of the climate scales. Conversely, leader consideration, team pride, role conflict, and role overload are especially important components of climate because they are significantly correlated with most of the emergency planning activities This is consistent with the correlation pattern seen at the scale level Hypothesis 18a: Quality on leadership subscales of climate will be positively related to actual member attendance at LEPC meetings. Hypothesis 18b: Quality on team subscales of climate will be positively related to actual member attmdance at LEPC meetings Hypothesis 180: Quality on role subscales of climate will be positively related to actual member attendance at LEPC meetings Climate quality on leader initiating structure, leader comrmmication, leader consideration, team cohesion, team coordination, and team task orientation scales is significantly correlated with actual member attendance. Thus, the team and leader aspects seem to play an important role in the attendance at meetings, while characteristics of roles do not. 60 2 ass.“ 35% 4 been mega v. been; 55% H es?“ 9253 H 5ng wag—a m £62 mega o 35.8“ mega a 358“ 3:53 m 33:2 mega Q 3352 mag—a 0 £52 mega m his“ @253 < 33:2 mega 28¢ 3:95 wag—a acne ommm 3:356“ “Sodom $363 333 2.5:.— o o _ >3 usages 2... see mes—35 .22 £15 8.86 383590 a as: 6 l Correlgtions Between Organizational Climate Consensus and Criteria The most direct test of hypotheses 19a through 19c would involve inspection of the zero-order correlations between the climate consensus scores for each of the scales and each of the outcome measures. However, these direct tests would be theoretically unreasonable because they implicitly assume that high consensus is just as effective when climate quality is bad as when it is good. A more appropriate test of these hypotheses would recognize that the relationship between climate consensus and outcomes is moderated by climate quality. Accordingly, moderated regression analyses were conducted in which climate quality was entered first followed by climate consensus and, last, by the product of these two terms. Hypothesis 19a: Consensus on leadership subscales of climate will be related to both individual (cg, effort, tumovcr intentions, and cin'zenship behaviors) and organimtional (cg, actual turnover, attendance, and LEPC task efl‘ectivmcss) outcome meaarres Hypothesis 19b: Consensus on team subscales of climate will be related to both individual (cg, cfi‘ort, tumovcr intentions, and citizenship behaviors) and organizational (e.g., actual turnover, attendance, and LEPC task effectiveness) outcome measures Hypothesis 19c: Consensus on role subscales of climate will be related to both individual (cg, effort, tmnover intentions, and citizenship behaviors) and organizational (e.g., actual turnover, attendance, and LEPC task effectiveness) outcome measures Individual Level Criteria. Climate consensus did not add significantly to the explained variance for almost all of the criteria variables over the variance explained by climate quality (see Table 6a through 6g). The few relationships where climate consensus was found to add significantly to prediction may be attributed to chance. There were even 6 2 fewer cases in which the interaction term contributed significance to the prediction of individual level criteria. 63 Table 6a: Moderated Regression Results for Turnover Intentions, Item 1 Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Intention to Turnover — Item 1 leader initiating Climate Quality .022" Strucnn'e Climate Consensus .024“ .002 Interaction .024" .000 leader consideration Climate Quality .024“ Climate Consensus .026“ .002 Interaction .026“ .000 leader comnnmicaton Climate QualiL .025" Climate Consensus .025“ .000 Interaction .025" .000 team cohesion Climate Quality .029“ Climate Consensus .029" .000 Interaction .029" .000 team coordination Climate Quality .018" Climate Consensus .018” .000 Interaction .018" .000 team pride Climate Quality .029“ Climate Consensus .029“ .000 Interaction .029“ .000 team task-orimtation Climate Quality .020“ Climate Consensus .022" .000 Interaction .025" .003 role clarity Climate Quality .023" Climate Consensus .023" .000 Interaction .023" .000 role conflict Climate Quality .005“ Climate Consensus .008“ .003 Interaction .008""'I .000 role overload Climate Quality .007” Climate Consensus .009" .002 Interaction .010“ .001 N = 1209 for all variables 64 Table 6b: Moderated Regression Results for Turnover Intentions, Item 2 Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Turnover Intentions Item 2 leader initiating Climate Quality .034“ structure Climate Consensus .037" .003 Interaction .038" .001 leader consideration Climate Quality .043W Climate Consensus .046" .003 Interaction .046" .000 leader commrmicaton Climate Quality .042“ Climate Consensus .042“ .000 Interaction .042" .000 team cohesion Climate Quality .042“ Climate Consensus .043“ .001 Interaction .043" .000 team coordination Climate Quality .031" Climate Consensus .031" .000 Interaction .033“ .002 team pride Climate Quality .047“ Climate Consensus .047“ .000 Interaction .047" .000 team task-orientation Climate Quality .033" Climate Consensus .033" .000 Interaction .035" .002 role clarity Climate Quality .044“ Climate Consensus .044" .000 Interaction .046“ .002 role conflict Climate Quality .020“ Climate Consensus .021" .001 Interaction .021" .000 role overload Climate Quality .025" Climate Consensus .029“ .004* Interaction .030M .001 65 Table 6c: Moderated Regression Results for Turnover Intentions, Item 3 Criterion Climate Subscale Variable Entered 1rz Increment Measure in R2 Turnover Intentions Item 3 leader initiating Clirmte Quality .015” structure Climate Consenms .017“ .002 Interaction .017“ .000 leader consideration Climate Quality .016" Climate Consensus .019M .003* Interaction .019" .000 leader comrrrunicaton Climate Quality .022" Climate Consensus .022" .000 Interaction .022" .000 team cohesion Climate Quality .017" Climate Consensus .018" .001 Interaction .019” .001 team coordination Climate Quality .009" Climate Consensus .009" .000 Interaction .011" .002 team pride Climate Quality .024" Climate Consensus .024“ .000 Interaction .024M .000 team task-orientation Climate Quality .013" Climate Consensus .014" .001 Interaction .017" .003 role clarity Climate Quay .016" Climate Consensus .016“ .000 Interaction .017” .001 role conflict Climate Quality .008" Climate Consensus .009" .001 Interaction .009“ .000 role overload Climate Quality .012" Climate Consensus .014“ .002 Interaction .016" .002 6 6 Table 6d: Moderated Regression Results for Citizenship Behavior Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Citizenship Behavior leader initiating Climate Quality .045" structure Climate Consmsus .050” .005" Interaction .057“I .007“ leader consideration Climate Quality .035" Climate Consensus .037“ .002 Interaction .038M .001 leader communicaton Climate Quality .033" Climate Consensus .042" .009” Interaction .045“ .003* team cohesion Climate Quality .054" Climate Consensus .059“ .004* Interaction .059” .000 team coordination Climate Quality .03 6" Climate Consensus .037“ .001 Interaction .037" .000 team pride Climate Quality .031" Climate Consensus .036“ .005" Interaction .037" .001 team task-orimtation Climate Quality .03 8" ' Climate Consensus .040" .002 Interaction .040M .002 role clarity Climate Quality .060" Climate Consensus .068" .008“ Interaction .070" .002 role conflict Climate Quality .001 Climate Consensus .003 .002 Interaction .002 -.001 role overload Climate Quality .001 Climate Consmsus .001 .000 Interaction .005 .004"‘ 67 Table 6e: Moderated Regression Results for Perceived Effort Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Perceived Effort leader initiating Climate Quality .064" structure Climate Consensus .065“ .001 Interaction .065" .001 leader consideration Climate Quality .052M Climate Consensus .052 .000 Interaction .053 .000 leader commrmicaton Climate Quality .060" Climate Consensus .061" .001 Interaction .063" .002 team cohesion Climate Quality .066" Climate Consensus .070""'I .004* Interaction .070“ .000 team coordination Climate Quality .047" Climate Consensus .047" .000 Interaction 047""II .000 team pride Climate Quality .047" Climate Consensus .047" .000 Interaction .047" .000 team task-orientation Climate Quality .049“ Climate Consensus .051""'I .002 Interaction .052" .001 role clarity Climate Quality .054“ Climate Consensus .054" .000 Interaction .057" .003 role conflict Climate Quality .008" Climate Consensus .008" .000 Interaction .008* .000 role overload Climate Quality .011“ Climate Consensus .012" .000 Interaction .012" .000 6 8 Table 6f: Moderated Regression Results for Perceived Rewards Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Perceived Rewards leader initiating Climate Quality .079" structure Climate Consmsus .084" .005" Interaction .085" .001 leader consideration Climate Quality .070" Climate Consensus .071“ .001 Interaction .071" .000 leader comtmmicaton Climate Quality .081" Climate Consmsus .082" .001 Interaction .085" .003“ team cohesion Climate Quality .101“ Climate Consensus .101" .000 Interaction . 102" .001 team coordination Climate Quality .065“ Climate Consensus .068" .003“ Interaction .070" .002 team pride Climate Quality .088" Climate Consensus .089" .001 Interaction .091" .002 team task-orientation Climate Quality .084M Climate Consensus .086" .002 Interaction .087 ** .001 role clarity Climate Quality .082" Climate Consmsus .082" .000 Interaction .082" .000 role conflict Climate Quality .034” Climate Consmsus .034" .000 Interaction .034" .000 role overload Climate Quality .036" Climate Consensus .036" .000 Interaction .036" .000 6 9 Table 6g: Moderated Regression Results for Attendance Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Attendance leader initiating Climate Quality .045" structure Climate Consensus .045“ .000 Interaction .046" .001 leader consideration Climate Quality .004 Climate Consensus .004 .000 Interaction .004 .000 leader comnnmicaton Climate Quality .040" Climate Consensus .041" .001 Interaction .043" .002 team cohesion Climate Quality .041" Climate Consensus .044" .003* Interaction .045" .001 team coordination Climate Quality .030" Climate Consensus .030“ .000 Interaction .030" .000 team pride Climate Quality .026" Climate Consensus .026" .000 Interaction .027" .001 team task-orientation Climate Quality .032" Climate Consensus .032" .000 Interaction .032“ .000 rolc clarity Climate Quality .035" Climate Consensus .035“ .000 Interaction .037“ .002 role conflict Climate Quality .004 Climate Consensus .004 .000 Interaction .004 .000 role overload Climate Quality .005" Climate Consensus .006* .001 Interaction .006 .000 7O O_rgam_m' 'on Level Criteria. Climate consensus failed to add significantly to the explained variance for almost all of the criteria variables over the variance explained by climate quality (see Tables 7a through 7q). The few relationships where climate consensus was formd to add significantly to prediction may be attributed to chance. As was the case for individual level criteria, there were even fewer cases in which the interaction term contributed significantly to the prediction of individual level criteria. 7 1 Table 7a: Moderated Regression Results for Turnover Criterion Climate Subscale Variable Entered Rz Increment Measure in R2 Tmnover leader initiating structure Climate Quality .001 Climate Consensus .013 .012 Interaction .023 .010 leader consideration Climate Quality .001 Climate Consensus .002 .001 Interaction .003 .001 leader comnnmicaton Climate QualitL .000 Climate Consensus .000 .000 Interaction .001 .001 team cohesion Climate Quality .002 Climate Consensus .005 .003 Interaction .017 .012 team coordination Climate Quality .005 Climate Consensus .005 .000 Interaction .006 .001 team pride Climate Quality .001 Climate Consensus .029 .028“ Interaction .030 .001 team task-orientation Climate Quality .002 Climate Consensus .005 .003 Interaction .007 .002 role clarity Climate Quality .002 Climate Consensus .023 .021 Interaction .023 .000 role conflict Climate Quality .004 Climate Consensus .004 .000 Interaction .007 .003 role overload Climate Quality .010 Climate Consensus .016 .006 Interaction .024 .018 72 Table 7b: Moderated Regression Results for Planning Quality Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Qualiy leader initiating structure Climate Quality .073" Climate Consensus .096" .023 Interaction . 104" .008 leader consideration Climate Quality .035* Climate Consensus .053* .018 Interaction .061“ .008 leader comnnmicaton Climate Qualiy .050" Climate Consensus .060" .010 Interaction . 106" .046“ team cohesion Climate Quality .032“ Climate Consensus .050* .018 Interaction .057* .007 team coordination Climate Quality .045" Climate Consensus .053* .008 Interaction .056* .003 team pride Climate Qrality .100" Climate Consensus .107“ .007 Interaction . 127” .020 team task-orientation Climate Quality .036* Climate Consensus .040 .004 Interaction .040 .004 role clarity Climate Quality .048" Climate Consensus .056“ .008 Interaction .057“ .001 role conflict Climate Quality .059" Climate Consensus .085" .026* Interaction .085" .000 role overload Climate Quality .131“ Climate Consensus .132“ .001 Interaction .132" .000 73 Table 7c: Moderated Regression Results for Planning Quality, Item A Criterion Climate Subscale Variable Entered R’ Increment Measure in R2 Plarming Quality Item A leader initiating structure Climate Quality .117" Climate Consensus .121" .004 Interaction .130 .009 leader consideration Climate Quality .066" Climate Consensus .132" .066“ Interaction . 146" .014 leader comnnmicaton Climate Quality .073“ Climate Consmsus .091" .028“ Interaction .l 18" .027* team cohesion Climate Quality .052" Climate Consensus .075" .023 Interaction .081" .006 team coordination Climate Quality .086“ Climate Consensus .109" .023 Interaction .119" .010 team pride Climate Quality .142" Climate Consensus .147" .005 Interaction .153" .006 team task-orientation Climate Quality .088" Climate Consensus .090" .002 Interaction .091" .001 role clarity Climate Quality .057" Climate Consensus .063“ .006 Interaction 068* .005 role conflict Climate Quality .046" Climate Consensus .046* .000 Interaction .046 .000 role overload Climate Quality .090M Climate Consensus .105" .015 Interaction .105" .015 74 Table 7d: Moderated Regression Results for Planning Quality, Item B Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Quality hem B leader m structure Climate Quality .045" Climate Consensus .050* .005 Interaction .055* .005 leader consideration Climate Quality .021 Climate Consensus .086" .065" Interaction .086" .000 leader cormmmicaton Climate Quality .011 Climate Consensus .022 .011 Interaction .030 .008 team cohesion Climate Quality .005 Climate Consensus .028 .023 Interaction .032 .004 team coordination Climate Quality .026 Climate Consensus .044“ .018 Interaction .046 .002 team pride Climate Quality .072" Climate Consensus .076" .004 Interaction .097 ** .021 team task-orimtation Climate Quality .032* Climate Consensus .034 .002 Interaction .040 .006 role clarity Climate Quafity .031“ Climate Consensus .032 .001 Interaction .032 .000 role conflict Climate Quality .040“ Climate Consensus .047* .007 Interaction .047 .000 role overload Climate Quality .108" Climate Consensus .118" .010 Interaction .133" .015 75 Table 7e: Moderated Regression Results for Planning Quality, Item C Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Quality Item C leader initiating structure Climate Quality .062" Climate Consensus .066" .004 Interaction .069“ .003 leader consideration Climate Qualiy .038“ Climate Consensus .055* .017 Interaction .060“ .005 leader comnnmicaton Climate Quality .069" Climate Consensus .098“ .029* Interaction .109" .01 1 team cohesion Climate Quality .037 * Climate Consensus .047* .010 Interaction .049 .002 team coordination Climate Quafity .044" Climate Consensus .047“ .003 Interaction .050 .003 team pride Climate Quality .060“ Climate Consensus .063" .003 Interaction .065* .003 team task-orientation Climate Quality .052“ Climate Consensus .053“ .001 Interaction .053 .000 role clarity Climate Quality .053" Climate Consensus .053* .000 Interaction .056* .003 role conflict Climate Quality .025 Climate Consmsus .048* .023 Interaction .050 .002 role overload Climate Quality 028* Climate Consensus .031 .003 Interaction .040 .009 76 Table 7f. Moderated Regression Results for Planning Quality, Item D Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Phnning Quality Item D leader initiating dructurc Climate Quality .042“ Climate Consensus .094" .052" Interaction .096" .002 leader consideration Climate Quality .022 Climate Consensus .030 .008 Interaction .044 .014 leader comnnmicaton Climate Quality .036“ Climate Consensus .042“ .006 Interaction .080" .038* team cohesion Climate Quah'ty .008 Climate Consensus .013 .005 Interaction .013 .000 team coordination Climate Quality .026 Climate Consensus .026 .000 Interaction .029 .003 team pride Climate QlaIity .042* Climate Consensus .074" .032“ Interaction .074” .000 team task-orientation Climate Quality .018 Climate Consensus .026 .008 Interaction .029 .003 role clarity Climate Quality .030“ Climate Consensus .051* .021 Interaction .052 .001 role conflict Climate Quay .032“ Climate Consensus 042* .010 Interaction .044 .002 role overload Climate Quality .012 Climate Consensus .012 .000 Interaction .015 .003 77 Table 7 g: Moderated Regression Results for Planning Quality, Item E Criterion Climate Subscale Variable Entered R2 Increment Measure in It2 Planning Quality - Item E leader initiating structure Climate Quality .039* Climate Consensus .063“ .024" Interaction .064“ .001 leader consideration Climate Quality .007 Climate Consensus .007 .000 Interaction .008 .001 leader comnnmicaton Climate Quality 028* Climate Consensus .034 .006 Interaction .041 .007 team cohesion Climate Quality .009 Climate Consensus .010 .001 Interaction .026 .016 team coordination Climate Quality .006 Climate Consensus .007 .001 Interaction .009 .002 team pride Climate Quality .047" Climate Consensus .063” .016 Interaction .081" .018 team task-orientation Climate Quality .004 Climate Consmsus .015 .011 Interaction .015 .000 role clarity Climate Quality .029"‘ Climate Consensus .033 .004 Interaction .047 .014 role conflict Climate Quality .023 Climate Consensus .029 .006 Interaction .029 .000 role overload Climate Quality .063" Climate Consensus .067“ .004 Interaction .067 * .000 78 Table 7h: Moderated Regression Results for Planning Quality, Item F Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Quality Item F leader initiating structure Climate Quality .043" Climate Consensus .058* .015 Interaction .065“ .007 leader consideration Climate Quality .028* Climate Consensus .042* .014 Interaction .048 .006 leader comnnmicaton Climate Quality .044" Climate Consensus .050“ .005 Interaction .068* .018 team cohesion Climate Quality .011 Climate Consensus .018 .007 Interaction .023 .005 team coordination Climate Qualiy .021 Climate Consensus .022 .001 Interaction .032 .010 team pride Climate Quality .046" Climate Consensus .059“ .013 Interaction .063* .004 team task-orimtation Climate Quality .014 Climate Consensus .023 .009 Interaction .025 .002 role clarity Climate Quality .026 Climate Consensus .033 .007 Interaction .033 .000 role conflict Climate Quality .045“ Climate Consensus .059* .014 Interaction .065* .006 role overload Climate Quality .078 Climate Consensus .079 .001 Interaction .082 .003 79 Table 7i: Moderated Regression Results for Planning Quality, Item G Criterion Climate Subscale Variable Entered R2 Increment Measure in 1?.2 Planning Quality Item G leader initiatingstructurc Climate Quality .030“ Climate Consensus .042* .012 Interaction .068* .026 leader consideration Climate Quality .004 Climate Consensus .019 .015 Interaction .019 .000 leader comnnmicaton Climate Quality .013 Climate Consensus .020 .007 Interaction .043 .023 team cohesion Climate Quality .014 Climate Consensus .022 .008 Interaction .035 .013 team coordination Climate Quality .005 Climate Consensus .007 .002 Interaction .010 .003 team pride Climate Quality .044" Climate Consensus 047* .003 Interaction .052 .005 team task-orientation Climate Quality .006 Climate Consensus .011 .005 Interaction .01 l .000 role clarity Climate Quality .019 Climate Consensus .023 .004 Interaction .023 .000 role conflict Climate Qualiy .035* Climate Consensus .061" .026 Interaction .062" .001 role overload Climate Quality .109" Climate Consensus .110" .001 Interaction .113" .003 80 Table 7j: Moderated Regression Results for Planning Quality, Item H Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Plarming Quality Item H leader initiating structure Climate Quality .084“ Climate Consensus .107" .023 Interaction . 108‘" .001 leader consideration Climate Quality .028* Climate Consensus .034 .006 Interaction .035 .001 leader comnnmicaton Climate Quality .069“ Climate Consensus .069" .000 Interaction .091“ .022 team cohesion Climate Quality .035“ Climate Consenals .037 .002 Interaction .054 .017 team coordination Climate Quality .051“ Climate Consensus .052“ .001 Interaction .054 .002 team pride Climate Quality .1 14" Climate Consensus .121“ .007 Interaction . 136" .015 team task-orientation Climate Quality .031“ Climate Consensus .038 .007 Interaction .042 .004 role clarity Climate Quality .051" Climate Consensus .058“ .007 Interaction .076" .014 role conflict Climate Quality .058“ Climate Consmars .067" .009 Interaction .067“ .000 role overload Climate Quality .109" Climate Consensus .117" .008 Interaction .118" .001 81 Table 7k: Moderated Regression Results for Planning Quality, Item I Criterion Climate Subscale Variable Entered R2 Increment in Measure R2 Planning 018th Item I leader initiating structure Climate Quality .041* Climate Consensus .043* .002 Interaction .044 .001 leader consideration Climate Quality .016 Climate Consensus .018 .002 Interaction ‘ .027 .009 leader comnnmicaton Climate Qualiy .039"‘ Climate Consensus .046* .007 Interaction .068“ .022 team cohesion Climate glafity .007 Climate Consensus .017 .010 Interaction .021 .004 team coordination Climate Quality .007 Climate Consensus .012 .005 Interaction .012 .000 team pride Climate Quality .041“ Climate Consmsus .046* .005 Interaction .054* .008 team task-orientation Climate Quality .007 Climate Consensus .007 .000 Interaction .008 .001 role clarity Climate Quality .028"‘ Climate Consensus .030 .002 Interaction .038 .008 role conflict Climate Quality .033* Climate Consensus .054* .021 Interaction .054 .000 role overload Climate Quality .080" Climate Consensus .082" .002 Interaction .091" .009 82 Table 7]; Moderated Regression Results for Planning Quality, Item I Criterion Climate Subscale Variable Entered Ir2 Increment in Measure R2 Planning Quality Item J leader initiating structure Climate Quality .015 Climate Consensus .026 .011 Interaction .029 .003 leader consideration Climate Quality .007 Climate Consensus .011 .004 Interaction .013 .002 leader corrmnmicaton Climate Quality .014 Climate Consmars .032 .018 Interaction .049 .017 team cohesion Climate Quality .014 Climate Consensus .017 .003 Interaction .031 .014 team coordination Climate Quality .020 Climate Consensus .022 .002 Interaction .022 .000 team pride Climate Quality .047" Climate Consensus .049* .002 Interaction .095" .046“ team task-orientation Climate Quality .008 Climate Consensus .009 .001 Interaction .013 .004 role clarity Climate Quality .007 Climate Consensus .012 .005 Interaction .017 .005 role conflict Climate Quality .009 Climate Consensus .041 .032“ Interaction .042 .001 role overload Climate Quality ..067"‘ * Climate Consensus .069" .002 Interaction .072* .003 83 Table 7m: Moderated Regression Results for Planning Quality, Item K Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Quality Item K leader initiatingstructure Climate Quality .009 Climate Consmsus .031 .022 Interaction .033 .002 leader consideration Climate Quality .004 Climate Consenals .007 .003 Interaction .017 .010 leader connmmicaton Climate Qualfl .007 Climate Consensus .009 .002 Interaction .015 .006 team cohesion Climate Quality .000 Climate Consensus .004 .004 Interaction .016 .012 team coordination Climate @ality .002 Climate Consensus .006 .004 Interaction .008 .002 team pride Climate Quality .005 Climate Consensus .012 .007 Interaction .046 .034“ team task-orimtation Climate Quality .000 Climate Consensus .000 .000 Interaction .001 .001 role cm Climate Quality .006 Climate Consensus .019 .013 Interaction .028 .009 role conflict Climate Quality .020 Climate Consensus .034 .014 Interaction .039 .005 role overload Climate Quality .031* Climate Consensus .035 .004 Interaction .038 .003 84 Table 7n: Moderated Regression Results for Planning Quality, Item L Criterion Climate Subscale Variable Entered It2 Incrementin Measure R2 Planning Quality Item L leader initiatingstructure Climate Quality .03 1* Climate Consensus .031 .000 Interaction .032 .001 leader consideration Climate Quality .022 Climate Consensus .024 .002 Interaction .041 .017 leader comnnmicaton Climate Quality .031* Climate Consensus .064" .033* Interaction .076“ .012 team cohesion Climate Qualiy .022 Climate Consensus .035 .013 Interaction .038 .003 team coordination Climate Quality .015 Climate Consensus .041 .026 Interaction .043 .002 team pride Climate QualigI .030* Climate Consensus .030 .000 Interaction .050 .020 team task-orientation Climate Quality .013 Climate Consensus .016 .003 Interaction .016 .000 role clarity Climate Quality 034* Climate Consensus .035 .001 Interaction .035 .001 role conflict Climate Quality .032“ Climate Consensus .036 .004 Interaction .036 .000 role overload Climate Quality .064" Climate Consmsus .070" .006 Interaction .074“ .004 85 Table 70: Moderated Regression Results for Planning Quality, Item M Criterion Climate Subscale Variable Entered R2 Increment Measure in R2 Planning Quality Item M leader initiating Climate Quality .023 structure Climate Consensus .026 .003 Interaction .045 .019 leader consideration Climate Quality .005 Climate Consensus .016 .011 Interaction .027 .011 leader connmmicaton Climate Quality .013 Climate Consensus .013 .000 Interaction .019 .006 team cohesion Climate Quality .014 Climate Consensus .046* .032“ Interaction .047 .001 team coordination Climate Quality .007 Climate Consmsus .039 .032* Interaction .048 .009 team pride Climate Quafiy .031“ Climate Consensus .031 .000 Interaction .036 .005 team task-orientation Climate Quality .005 Climate Consensus .006 .001 Interaction .020 .014 role clarity Climate Quality .015 Climate Consensus .015 .000 Interaction .016 .001 role conflict Climate Quality .002 Climate Consensus .008 .006 Interaction .008 .000 role overload Climate Quality .053" Climate Consensus .057“ .004 Interaction .057* .000 86 Table 7p: Moderated Regression Results for Percent Attendance Criterion Climate Subscale Variable Entered R2 Increment in Measure R2 Percent Attendance leader initiating structure Climate Quality .008 Climate Consensus .014 .006 Interaction .021 .007 leader consideration Climate Quality .014 Climate Consensus .014 .000 Interaction .023 .009 leader comnnmicaton Climate Quality .024 Climate Consensus .037 .013 Interaction .039 .002 team cohesion Climate Quality .045“ Climate Consensus .046“ .001 Interaction .047 .001 team coordination Climate Quality .004 Climate Consensus .006 .002 Interaction .007 .001 team pride Climate Quality .010 Climate Consensus .011 .001 Interaction .012 .001 team task-orientation Climate Quality .01 1 Climate Consensus .012 .001 Interaction .030 .018 role clarity Climate QualitL .000 Climate Consensus .000 .000 Interaction .001 .001 role conflict Climate Quality .016 Climate Consensus .020 .004 Interaction .021 .001 role overload Climate Quality .018 Climate Consensus .021 .003 Interaction .025 .004 87 Table 7q: Moderated Regression Results for SERC Ratings Criterion Climate Subscale Variable Entered R2 Increment in Measure Rz SERC Ratings leader initiating structure Climate Quality .202" Climate Consensus .207" .005 Interaction .207 ** .000 leader consideration Climate Quality .176“ Climate Consensus .177M .001 Interaction . 178" .001 leader comnnmicaton Climate Quality .162" Climate Consensus .173“ .011 Interaction .173" .000 team cdhesion Climate Quality .094" Climate Consensus .152" .058* Interaction .164" .012 team coordination Climate Quality .146“ Climate Consensus .151” .005 Interaction .151" .000 team pride Climate Quality .376“ Climate Consensus .390" .014 Interaction .420" .030 team task-orientation Climate Quality .128" Climate Consensus .141“ .013 Interaction . 142" .001 role clarity Climate Quality .112“ Climate Consensus .114" .002 Interaction . 146" .032 role conflict Climate Quality .020 Climate Consmsus .029 .009 Interaction .050 .021 role overload Climate Quality .042 Climate Consensus .042 .000 Interaction .043 .000 * F9, 133, for trunover, planning quality, and percent attendance * Fan) for SERC ratings DISCUSSION All of the scales used to represent the climate construct in this study exhibited high internal condstencics. The scales used as antecedents and outcomes also demonstrated high internal consistencies, with the exception of experience with emergencies This latter result is best explained by noting that natural (e.g., floods), fixed site, and transportation emergencies are low fiequency evmts that are relatively independmt of each other. Thus, a low level of internal consistency in the scale is not theoretically troubling even though it is psychometrically problematic. Climate quality does not seemto be afl‘ected by the size ofthe LEPC. Although this does not support the hypothesized relationship, it is a positive outcome for LEPCs in general, as the number of members within LEPCs varies widely. Climate quality also does not seem to be affected by the support of local oflicials - at least in LEPCs with 7 or more members This relationship is somewhat more ambiguous for snaller LEPCs, as correlations betwem climate quality before using raga) as a screening device for agreement and support of local oflicials were highly significant. This may indicate that those LEPCs with fewer members or those still struggling to move throughout the developmental phase may need the support of local oflicials more than those in which agreement on climate measures is high Future research should not only examine the differences between this and other relationships in smaller and larger LEPCs, but should examine the extent to which screening out groups using raw) may cloud true strength of relationships In addition, it is possible that a negatively excellerated curvilinear 88 8 9 relationship exists between organization size and climate quality, with climate quality increasing rapidly when organizational size is low, moderately when size is medium, and plateauing when size is large. Research on antecedents of organizational climate should examine this possibility. Climate quality is related to both organizational (percent attendance, effectiveness ratings, planning quality, and actual turnover) and individual level outcomes (turnover intmtions perceived efi'ort, perceived rewards, citizenship behaviors and attendance). This demonstrates the importance of having a positive climate within an organization to create effective outcomes at both the organizational and individual levels Another possible explanation is that the individual level results are attributable to percept-percept bias, as both the climate measures and the criteria measures were derived from the same questionnaire. This seems Imlikely, as there was difl‘erartial prediction in the relationships studied and the correlations themselves would indicate otherwise; even if the lowest of the correlations was attributed solely to pcrcept-percept bias, partialling out that value from the other correlations would still yield significant results. 5 Previous research has regarded climate subscales Imiformly in hypothesized relationships with other variables. This paper examined three subsets of scales for each hypothesis. While the data generally support the conceptualization of these scales as a single construct through factor analysis and examination of correlations between scales, there were some distinct differences in relationships with other constructs This may suggest that each of the subcategories should be examined separately, as leadership climate, teamwork climate, and role climate. Such an approach would fill] midway between Schneider’s and James’ theoretical positions The low correlations between role conflict and role overload with the other eight scales, however, indicates that there may be evidence for more than one construct within the 9 0 climate measure. The data suggest that the separation of constructs within climate may not be as clear as separating the scales along the lines of leadership climate, teamwork climate, and role climate. Unfortlmatcly, it is not clear whether results apply only for this study, only for LEPCs, only for vohmteer organimtions, or for all organizations. Future research should address the construct validity of climate measures in general, and within different types of organizations specifically. Examining climate consensus as a distinct variable is new to the climate literature. Thus, all of the findings pertaining to this issue further our knowledge of organimtional climate. Specifically, the results of this study indicate that aspects of climate consensus are related to the presence of subconmlittees, formalized meetings, number of meetings, the use of technology, and direct experience with emergmcies but not to connnunIty resources. Thus, the socialization process does appear to have an effect on the formation of organimtional climate. This would indicate that climate consensus may be improved by altering aspects of the which foster the informal socialization ofmembers organization (i. e., by having more opportlmity for interaction). Incorporating a formalized orientation process, however, seems to have little effect. Futm'e studies should examine the effects of various socialization processes on climate consensus It would also be interesting to examine relationships between demographic characteristics of the LEPC, such as average tenure and the extent to which group members are similar, and climate consensus Results of stepwise regressions indicate that climate consensus does not add unique variance to the prediction of either individual or organizational outcomes after altering climate quality into the equation. Thus, team performance on the types of planning tasks performed by LEPCsdoesnotrequirlememberconsalsusonclimateintherange ofconsensusformdinthis 91 study (recall that the distributions of raw) displayed ill Appendix D show that almost all LEPCs had high levels of consensus about their organizational climate). From a practical standpoint, this would imply that making an organization effective does not depend on members having similar perceptions of their work environment, only that the group as a whole has a generally positive view of the climate. Such a conchlsion requires testing on a sample of organimtions with a greater range of climate consensus, although it is not clear if extremely low levels of consensus can exist in a vohmteer organization without jeopardizing the viability of the organization itself Further research is needed to generate more conclusive information ' conceming the relationship between climate consensus and outcomes ill various types of organimtions, particularly those involving these factors It is worth noting that LEPCs with consensually negative climate may tend to disappear because vohmteer organizations depard on internal rewards such as fiiendship or sense of accomplishment, not extemal rewards such as money. Thus, it is not likely to find many LEPCswith a situation where climate qualityislow andthe climate consensusishigh, because those LEPCs simply dissolve. In the current study, less than 1.0% of the LEPCs examined experience climates of low quality and high consensus. Future research should examine the extent to which this is true ill other organimtions - particularly those of a non-profit nature - and the effects of this phenomenon on the ability of organimtions to survive over time. It is noteworthy that the present study replicated Lindell and Whitney’s (1995) finding of a significant correlation between LEPC climate and effectivaress This is interesting ill that while Lindell and Whitney (1995) used only the LEPC Chairs for estimates oforganizational climate quality, the present study used aggregated perceptions of LEPC members for this purpose. The replication of results indicates that the two methods are both effective, lending 9 2 some support to Glick’s (1985, 1988) assertion that either organimtional members or expert informants can be used While it is true that organizations do not cognize, an individual informant may be in a position to accurately estimate the cognitive impressions of the members within the group. This finding suggests that firrther research should be conducted on the conditions lmder which expert informants’ judgments are suflicient. Results indicate that raw) may have some serious problems in measuring agreement within groups, as noted previously by Kozlowski & Hults (1992) and James, Demaree & Wolf (1993 ). While most of the calculations resulted in expected values for agreement between 0 and 1.00, several of the estimations were negative or above 1.00. In fact, one LEPC had a vahre of - 1243.0 for leader initiating structure! This problem seems to occur when the item variances for the group are extremely high and the number of group members is low. The calculation does not appear to have dificulties with sample sizes above 10, but as the samples decrease from 10 down to 2 the estimate of agreement seems to increasingly fluctuate beyond the expected range of 0 to 1.0 for more and more groups. Thus, as other researchers have suggested previously (Kozlowski & Hults, 1987; James, Demaree, & Wolf, 1984) it is reconnnended that row) not be used for small groups This restriction can cause many groups to be eliminated from analyses as ill the current study. Screening out those groups with low agreement is performed to deal with two potential situations: (a) members may have formed opinions but not agree on the measure in question; or (b) the members could be randomly responding because the questions do not make sense in relation to their situation or group. In either case, the mean for those groups with low consensus will be very close to the midpoint of the scale by definition. Ordinarily one would expect to find attenuated correlations if such groups are inchrded ill the analyses Therefore, 9 3 the correlations should be lower before screwing for agreemwt than they are aflerwards This wasnot always the case ill this study. The question, thw, is what is the distribution of climate quality before and aflcr screwing for agreement. Obviously it is not the same in both cases. This difference could occur because of psychological or methodological reasons Psychologically, maller groups may have more of a chance for interactions to occur betwew group members, thus allowing them a better chance to develop similar opinions. Methodologically, one would expect groups with mall samples to have more similar responses by chance as mall samples twd to lmderestimatc the vahres of the population variance. It is not clear which of these two explanations applies to the results obtained in this study. Future research should examine this question. Afl‘ectwasnot examinedasapart ofclimateinthis study. Asmwtionedinthe introduction, previous research has attempted to separate the cognitive aspects of climate from affective constructs such as global and facet job satisfaction. However, the finding of strong correlations among climate dimmsions in this study is quite consistwt with James and James’ (1989) explanation of a single, higher-order factor as being related to individuals’ appraisals of the significance of these climate dirnwsions for their personal well-being This consistwt pattem of strong correlations among climate dimwdons suggests that the role of afl‘ective responses to climate perceptions be examined more thoroughly in future research. This study demonstrates that climate conswsus may be worth examining in terms of the developmwt of climate. While it is important to distinguish betwew a fully developed organizational climate at one level and the psychological climate perceived by individual group members at a second level, it is also important to address questions about how climate moves from the individual level to the organimtional level. While the results found here indicate that 9 4 socialimtion may be related to the developmwt of climate to some extwt - particularly in forming impressions about leader consideration - there are other factors unaccounted for here that nnrst play a role in climate developmwt as well Future research should attempt to lmcover these relationships There were several limitations ill the preswt study which are typically found in any field research First, the individual level criteria were assessed on the same questionnaire as the climate measures This could result in percept-percept inflation. Results obtained at the organimtional level would suggest that, while there may have bew some increase ill the correlations due to percept-percept inflation, this probably did not accormt for all of the variance as many of the correlations with organimtional level variables (measured in a separate questionnaire) were also very high Second, many of the organizations ill Illinois did not respond to the questionnaire, which could have produced sampling bias The overall response rate, however, was consistwt with those usually obtained in survey research. Third, the role overload scale contained only three items with low internal consistwcy (or = .71), which caused many of the rm vahres to fall outside of the .70 to 1.00 range. Having low reliability within a scaleis similartohavingfewmembcrsirr agroup inthattheyboth seemto afl'ectthcresults obtainedin calculating raw Third, several ofthe LEPCswereremoved fromthe data set because of low agreemwt or inadequate sample size within organimtions This naturally will cause some attrition in the data but cannot be ignored because of the implications of inchlding such data on results derived fi'om row calculations Fourth, the inability to get accurate information about the number of members within the LEPC was problematic. The infOrmation obtained for this variable was clearly inaccurate, as several persons to whom member surveys were swt contacted us to determine what, exactly, an LEPC is These and other persons listed 95 asLEPC members indicated that they were not members ofan LEPC. Fifth, this studyis limited in the ability to make causal inferwces because this is cross-sectional data. In order to make such inferwces, three criteria must be met: (a) need to have reliable covariation; (b) temporal precedwce must be established; and (c) the study must have the ability to rule out rival hypotheses The first criterion was met for all of the statistically significant correlations, and the third criterion was met ill part by casting doubt on the potwtial of method variance to cause all of the results. This study does not, however, have temporal precedwce for all of the relationships We do have some information indicating that climate preceded and is indepwdwt of SERC ratings and organimtional characteristics reported by the Chair because of the timing of data collection. Whilcthis study clearlyhasitslimitations, itis difl‘erwt frommost survey studiesin several ways. First, as mmtioned previously, this study has more power to make causal inferwces than most survey studies. Specifically, four sources of data (cwsus data, LEPC Chairs, LEPC members, and the Michigan SERC) and two methods of data collection (objective data, surveys) were used iii an attempt to minimize bias Second, the results are likely to gweralize to LEPCs across the comrtry, as the conditions under which these LEPCs operate are true for most others as well (Adams, 1994). Third, this study examined data at both the individual and the organizational level, allowing for a broader examination of relationships Although results of this study did not demonstrate that climate conswsus adds significantly to the variance explained by climate quality, this lack of findings may be attributable to the type of sample examined, not the construct. LEPCs are clearly in various stages of developmwt, thus they are a viable sample for examining the relationships betwew 9 6 antecedwts and climate conswsus (which were significant in this study). However, LEPC fimctions may not require high interdepwdwcy among group members for tasks to be completed For example, a site-specific emcrgwcy response plan could be writtw by a single person, with the remainder of the LEPC only reviewing the work. Interdepedwcy within groups may be a key requiremwt for climate conswsus to have an effect on outcomes at either the individual or organizational level Climate conswsus should be examined in groups where interdepwdwcy is requieg among members to successfillly complete tasks to determine if this variable truly is a viable construct to study. There also may be other ways to examine this construct other than the method used here, such as requesting that key informants estimate the climate conswsus of the group as well as the climate quality. In surmnary, this study examined the relationships of climate conswsus and climate quality with both antecedwt and outcome variables Organimtional outcomes were examined at both the individual and the organizational level Several socialimtion factors have bew shown to be related to climate conswsus, but climate quality does not appear to be afl‘ccted by size or support of local officials. Climate quality clearly has implications for organizational efl‘ectivwess, while climate conswsus did not add significantly to the relationships betwew clinmte quality and outcomes for this set of organizations Of particular interest are the findings for climate consensus, as this variable has not been examined in previous research Much more research is needed to examine the viability of this construct and the extwt to which the findings here are true for other organimtions The understanding of levels of analysis in research on climates has rapidly progressed during the past tw years There is a much greater tmderstanding now about the difi’erences betwew variables at the individual and the organizational level More could be learned about 9 7 the progression of constructs fiom lower levels to higher ones This study shows that examining the conswsus of group members may be one potwtial method of accomplishing that goal. APPENDD( A Survey of LEPC Chairs 98 APPENDIX A Survey of LEPC Chairs _MICHIGAN STATE UNIVERSITY 1994 SURVEY OF LEPC CHAIRS Professor Michael K. Lindell Principal Investigator Community Emergency Preparedness Project Person completing this survey 99 Phone number ( 1 2a. 9'!” 6a. Which of the following organizations participate in your LEPC? Check all that apply. _Civil Defense/Emergency Services _Firefighting _Chief Administrative Officer’s Stafl' _Law Enforcement _State/Local Elected Officials _Labor Groups Emergency Medical/Hospitals _Public Health _Municipal/County Attorney's Office Schools _Public Works/Engineering _Local Industry Truck/Rail Carriers Newsmedia Environmental Agency _Community Groups _Planning/Community Development _Agriculture _Red Cross/Volunteer Groups _Other To which of the above organizations does the LEPC chair belong? Does the LEPC chair head the organization he/she represents on the LEPC? No Yes (If No. go to question 3) How many supervisory levels are there between the chair of the LEPC and the most senior person in the organization he or she represents? __ levels How long has the current LEPC chair... Less than 1 - 2 2 - 3 More than 1m item arm 3.1m: been a member of the LEPC ............................ l 2 3 4 been chair of the LEPC ................................. l 2 3 4 Circle the months in which your LEPC or any of its subcommittees held a meeting during 1993. (You do not need to make any additional marks if more than one meeting was held in a single month.) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ' On average, how long do LEPC meetings usually last? __ hours How many members make up your LEPC? members On average, how many usually attend meetings of the LEPC? _ members 100 7. How often do your LEPC's meetings have each of the following... m Am a. regularly scheduled meeting dates (e.g., always on the same day of the month)? .................................... I 2 3 4 5 b. meeting times routinely scheduled to start at the same time of day? l 2 3 4 5 c. meeting location regularly scheduled for the same place? ............ l 2 3 4 S d. an agenda circulated in advance? ........................................ 1 2 3 4 5 e. reports from subcommittees? ........................................... l 2 3 4 5 f. written minutes of the meeting? ....................................... l 2 3 4 5 g. guest speakers? ........................................................... l 2 3 4 5 h. training films or videotapes? ............................................ l 2 3 4 5 8 . What is the total number of members who left your LEPC in 1993? Please include anyone who left without being rcplawd and also any replacements who themselves later left. members 9. What type of instrucrions do LEPC Specific Specific General members receive about these “was of LEPC functioninsu assassins dermatitis dermatitis simulates a. job duties ............................................ 4 b. hierarchy of authority .............................. l 2 3 4 c. LEPC policies ....................................... l 2 3 4 d. work rules and procedures ........................ l 2 3 4 10a. Does your LEPC have any full- or part-time staff specifically assigned to support the LEPC? No Yes (If No, go to question 10) b. How many hours per week do they work for the LEPC? hours c. Which organization pays this staff? l 1. Does your jurisdiction fund SARA Title III planning activities by charging fees to facilities filing Material Safety Data Sheets, Tier 1 or Tier 2 reports? ......... No __ Yes 12. Does your LEPC... a. . have a formal orientation program for new members? ............... No __ Yes b. have any subcommittees? ................................................ _ No _ Yes a. set annual goals and objecfives for itself? .............................. No - Yes b. set annual goals and objectives for its subcommittees? .............. No __ Yes c. assess its performance annually or more frequently? ................. No Yes d. discuss this performance appraisal within the LEPC? ................ No Yes e. present the performance appraisal orally or in writing to local appointed or elected officials? ............................... No Yes 13. 99'!” 14. 15. p—e P’P?‘ 17. 18. 999’!” 19. ' 999'.” 101 In the past 5 years. has your community had a major emergency requiring members of the public to evacuate their homes or businesses resulting from... a natural hazard (e.g., flood)? ........................................... _ No Yes an incident at a fixed site facility? ....................................... __ No _ Yes a transportation incident? ................................................ __ No _ Yes How many facilities in your area exceed the Threshold Flaming Quantity of Extremely Hazardous SubStances? facilities For how many facilities in your area have you calculated the size of the Vulnerable Zone (e.g., using EPA's Technical Guidance for Hazards Analysis)? facilities Has your LEPC installed a computerized data base for tracking... hazard data (e.g., MSDSs, Tier 1 and Tier 2 reports)? . ............. _ No _ Yes community emergency response resource ............................ __ N o _ Yes Is your LEPC a member of a statewide LEPC Association? ........ _ No __ Yes Have any of the following taken place in your jurisdiction supporting SARA Title III emergency planning? local resolutions or commitments by elected officials ................ No Yes editorials by local newsmedia ........................................... _ No __ Yes actions by community groups ........................................... _ No Yes legal opinions on LEPC member liability ............................. __ No __ Yes Have any of the following taken place in your jurisdiction opposing SARA Title III emergency planning? local resolutions or commitments by eleCted officials ................ No __ Yes editorials by local newsmedia ........................................... No __ Yes actions by community groups ........................................... No Yes legal opinions on LEPC member liability ............................. No _ Yes 20. 999'.” grout-”9 21. 999' ctr-“retort. 9 22. 23. 102 How much do elected officials and department heads Not Very great in your jurisdiction... 3:311 m encourage LEPC members to give their best efforts? ................ l 2 3 4 5 emphasize high standards of performance for the LEPC? ........... l 2 3 4 5 set specific goals for the LEPC? ........................................ l 2 3 4 5 make it clear how they will evaluate the perfomrance . - of the LEPC? ......................................................... l 2 3 4 5 treat LEPC members with respeCt for the job being done? .......... l 2 3 4 5 pay close attention to the LEPC‘s progress? .......................... l 2 3 4 5 recognize and reward good performance? ....... , ...................... l 2 3 4 5 always comment on mistakes, but rarely on successes? ............. 1 2 3 4 5 Please rate the degree to which your LEPC has used each of the following resources in SARA Title III emergency planning. Not Very great Bataan: stall extent National Response Team Hazardous Materials Emergency Planning Guide (NRT-I) ........................................... l 2 3 4 5 EPA Technical Guidance for Hazards Analysis ...................... l 2 3 4 5 EPA Computer Systems for Chemical Emergency Planning . ...... l 2 3 4 5 State emergency planning agency hazardous materials planning manuals ............................. l 2 3 4 5 Chemical Manufacturers Association Community Awareness & Emergency Response Program Handbook ..................... I 2 3 4 5 FEMA Emergency Education Network broadcasts .................. l 2 3 4 5 Chemical Manufacturers Association videotapes ..................... l 2 3 4 5 FEMA or EPA training courses ......................................... l 2 3 4 5 State emergency planning agency training courses ................... l 2 3 4 5 Chemical Manufacturers Association training courses ............... l 2 3 4 S State environmental agency Ton’c Release Inventory data .......... l 2 3 4 5 CAMEO, ARCHIE, or other computer software ..................... l 2 3 4 5 Has your jurisdiction contaCted the lntemational City/County Management Association (ICMA) about its Peer Exchange Program? No Yes, we received assistance Yes, we provided assistance Approximately how many public requests for information did your LEPC receive during 1 993 .7 requests 24. 25. 103 Approximately how many talks did your LEPC give to community groups during 1993? talks How frequently were the following topics related to SARA Title [11 covered in your local newspapers, radio or television during 1993. 7 Not 1-2 3-4 More at times/umes/than4/ Iaaias . all m: M M a. SARA Title 1]] requirements ........................... 1 2 3 4 b. Hazardous facilities in your jurisdiction .............. l 2 3 4 c. LEPC emergency planning activities .................. l 2 3 4 26. How frequently was your LEPC in contact (telephone, letter or face-to-face) with each of the following during 1993.7 Not 1-2 3-4 More at times] timed than 4/ Contacts all rear seat seat a. FEMA regional staff ..................................... l 2 3 4 b. EPA regional staff ....................................... l 2 3 4 c. State emergency management agency ................. l 2 3 4 d. State environmental agency ............................. l 2 3 4 e. LEPCs in adjacent jurisdictions ........................ l 2 3 4 f. LEPCs tn other jurisdictions of your state ............ l 2 3 4 g. LEPCs tn other states ................................... 1 2 3 4 27. To what extent did your LEPC spend time in 1993 in each Not , Very great of the following activities? null extent a. organizing and administering the LEPC ............................... l 2 3 4 5 b. collecting and filing hazard data (e.g., MSDSs, Tier 1 and Tier 2 reports) ......................... l 2 3 4 5 c. conducting site-specific vulnerable zone analyses .................... l 2 3 4 5 d. developing site-specific emergency plans .............................. 1 2 3 4 5 e. organizing and equipping HAZMAT response teams ................ l 2 3 4 5 f. inventorying local emergency response resources .................... l 2 3 4 5 g. acquiring and maintaining emergency communications .............. l 2 3 4 5 h. developing training programs for local emergency responders ..... l 2 3 4 5 i. ' developing protective action decision guides .......................... l 2 3 4 5 j. acquiring and maintaining warning systems ........................... l 2 3 4 5 k. analyzing air infiltration rates for local structures ..................... l 2 3 4 5 l. analyzing evacuation time for local populations ....................... l 2 3 4 5 m. promOting community toxic chemical hazard awareness ............. l 2 3 4 5 N 9° 9'!” a rr‘r‘r'rrtn n9 9.0 29. 30. 104 How satisfied are you with the quality of the results that Not very Very your LEPC has achieved tn each of the following activities? satisfied mm organizing and administering the LEPC ............................... 2 3 4 5 collecting and filing hazard data (e.g., MSDSs, Tier 1 and Tier 2 reports) ......................... l 2 3 4 5 conducting site-specific vulnerable zone analyses .................... l 2 3 4 5 developing site-specific emergency plans .............................. l 2 3 4 S organizing and equipping HAZMAT response teams ................ l 2 3 4 5 - inventorying local emergency response resources .................... l 2 3 4 5 acquiring and maintaining emergency communications .............. l 2 3 4 5 developing training programs for local emergency responders ..... l 2 3 4 5 developing protective aetion decision guides .......................... l 2 3 4 5 acquiring and maintaining warning systems ........................... l 2 3. 4 5 analyzing air infiltration rates for local structures ..................... 1 2 3 4 5 analyzing evacuation time for local populations ..... -- _ - l 2 3 4 5 . promoting community toxic chemical hazard awareness ............. l 2 3 4 5 Did your LEPC conduct an emergency exercise during 1993?...... _ No Yes Please list any suggestions you have for improving the efiectiveness of SARA Title III emergency planning. Thank you for the time that you have taken in filling out this questionnaire. APPENDD( B Surve of LEPC Members 105 APPENDIX B Surve of LEPC Members MICHIGAN STATE UNIVERSITY 1994 SURVEY OF LEPC MEMBERS Professor Michael K. Lindell Principal Investigator Community Emergency Preparedness Project 106 In the following queStions. LEPC leaders include those in positions such as the LEPC chair. vice- chair. secretary, and subcommittee chairs. 1. To what extent do your LEPC leaders... Mr; Always a. letgroup members know whatisexpected ofthem?.................l 2 3 4 5 b. encourage the use of uniform procedures? ............................ l 2 3 4 5 c. ask that LEPC members follow standard rules and regulations?.... 1 2 3 4 5 d. assign group members to particular tasks? ............................ l 2 3 4 5 e. decide what shall be done and how it will be done? .................. l 2 3 4 5 f. make sure each member of the LEPC understands his or her part ? ....................................................... l 2 3 4 5 g. ~ schedule the work to be done? .......................................... l 2 3 4 5 h. maintain definite Standards of performance? .......................... 1 2 3 4 5 Not at Very great 2. To what extent do your LEPC leaders... all m a. act without consulting other LEPC members? ........................ l 2 3 4 5 b. do little things to make it pleasant to be a member of the LEPC? .. . l 2 3 4 5 c. put suggestions made by LEPC members into operation? ........... l 2 3 4 5 d. treat all LEPC members as their equals? ............................... l 2 3 4 5 e. give advance notice of changes? ........................................ l 2 3 4 5 f. keep to themselves? ...................................................... I 2 3 4 5 g. look out for the personal welfare of LEPC members? ............... l 2 3 4 5 h. make changes willingly? ................................................. l 2 3 4 5 i. actfriendly and approachable?..........................................It. 2 3 4 5 j. refuse to explain their actions? .......................................... l 2 3 4 5 Not at Very great 3. To what extent all m a. do you usually trust Statements made by LEPC leaders? ............ l 2 3 4 5 b. are LEPC leaders willing to liSten to your problems? ................ l 2 3 4 5 c. are LEPC leaders eager to recognize and to reward good performance? ................................................... l 2 3 4 5 d. are LEPC leaders friendly and easy to approach? ..................... l 2 3 4 5 e. do LEPC leaders provide timely information? ........................ l 2 3 4 5 f. do LEPC leaders provide accurate answers to your questions? ..... l 2 3 4 5 g. do LEPC leaders pay attention to what you say? ..................... l 2 3 4 5 h. do LEPC leaders promore good communication with the members of the LEPC? .............................................. l 2 3 4 5 4. How much do you agree with the following statements Stronrly Strongly . about your role on your LEPC? ' am a. I know that l have divided my time properly among tasks. ......... l 2 3 4 5 b. I know what my responsibilities are .................................... 1 2 3 4 5 c. I know exactly what is expected of me ................................. l 2 3 ‘ 4 5 d. Explanations are clear of what has to be done ......................... 1 2 3 4 S e. It is easy to get accurate information about the policies and procedures I muSt follow ....................................... l 2 3 4 5 r” papa!» P O 999' more???“ F‘PWS‘P-PP’P' 99-9979" 107 How much do you agree with the following statements Strongly Strongly about your role on your LEPC? ' am I receive an assignment without the personnel to complete it. ....... l 2 3 4 S l have to buck a rule or policy in order to complete a task ........... l 2 3 4 5 I work with two or more groups who operate quite differently ..... l 2 3 4 5 I receive incompatible requeSts from two or more peOple. .......... l 2 3 4 5 I do things that are apt to be accepted by one person and not accepted by others. .............................................. l 2 3 4 5 I have to perform a task without adequate resources and materials to execute it. ............................................... l 2 3 4 5 My work on the LEPC interferes with my family life ................ l 2 3 4 5 Not Very peat To what depee do you believe that... null extent the amount of work you have to do on the LEPC keeps you from doing the best job you can? ............................. l 2 3 4 5 there are not enough people on the LEPC to get the work done? .. . l 2 3 4 5 you are asked to do things for which you are notfully qualified? . . l 2 3 4 5 you are under heavy pressure to get LEPC work done. ............. l 2 3 4 5 Not Very peat To what extent do members of your LEPC... 313.11 cm let other members know what help they need? ........................ l 2 3 4 5 work as a poup to make decisions and solve problems? ............ l 2 3 4 5 share information about important events and situations? ........... l 2 3 4 5 plan together and coordinate poup efforts? ........................... l 2 3 4 5 recognize how to use the knowledge and skills of other members? 1 2 3 4 5 understand the problems other members have to deal with? ......... l 2 3 4 5 ask others for suggesrions about how to solve difficult problems?. 1 2 3 4 5 ask others for input when they have to make decisions that affeCt the resr of the poup? ......................................... 2 2 3 4 5 , Not Very peat How much do members of your LEPC... null smut cooperate to get the job done? ........................................... l 2 3 4 5 distribute the workload fairly among members? ...................... l 2 3 4 5 help each other out when they have problems? ....................... l 2 3 4 5 have a lot of friction in their interactions? .............................. l 2 3 4 5 hold back from expressing their real views? .......................... l 2 3 4 5 listen to everyone's opinions ? .......................................... l 2 3 ’4 5 have negative feelings that tend to pull the poup apart? 1 2 3 4 5 have a lot of respect for Other members' contributions? ............. l 2 3 4 5 Strongly Strongly The meetings of my LEPC focus mostly on.... dim - 3mg personal issues and general socializing. ............................... l 2 3 4 5 abStraCt theoretical issues of emerency preparedness ................. 1 2 3 4 5 specific issues relevant to the tasks 1 work on. ....................... 1 2 3 4 5 internal politics of the LEPC ............................................ 1 2 3 4 5 external political issues involving Other organizations ............... l 2 3 4 5 :7?“ 9 9'?!“ weapm spew as??? 108 How much do you agree with the following statements Strongly about your role on your LEPC? ' l have confidence and trust in the members of my LEPC ............ l 2 Everyone in my LEPC fits my idea of a good member .............. l 2 I feel I am included by the LEPC in all of its activities ............... l 2 If most of the members decided to dissolve the LEPC by leaving. I would try to talk them out of it. ..................... 1 2 HI went to work on another project like this one, I would like to be with the same people who are in my LEPC ................ l 2 I like the members of this LEPC much more than the people I have dealt with in other organizations. .................. I 2 The work I turn out depends largely on the performance of members of my LEPC Other than the LEPC leaders .......... l 2 I receive very useful information and advice from members of the LEPC Other than the LEPC leaders ............. l 2 Not How much do you... mail feel your LEPC is one of the best in the state? ........................ I tell other people you are proud to be on the LEPC? .................. l 2 believe that your LEPC is doing a great job? .......................... l 2 Strongly How much do you apee with the following statements? ' My role in the LEPC is well within the sc0pe of my abilities. ...... 1 2 I have not had problems in adjusring to work in this LEPC. ........ l 2 I feel I am overqualified for the work I am doing on the LEPC ..... l 2 I have all the technical knowledge I need to deal with my LEPC work. all I need now is practical experience. ............. l 2 I feel confident that my skills and abilities equal or exceed those of my colleagues on the LEPC. ............................. l 2 My past experiences and accomplishments increase my confidence _ that I will be able to perform successfully in this LEPC ......... l 2 I could handle a more challenging role than the one I am doing on the LEPC ................................................... l 2 Not To what extent does your LEPC job allow you to... null choose your own method of working? ................................. 1 2 judge your work performance, right away, when actually doing LEPC work? .................................................. l 2 do a whole and complete piece of work? .............................. l 2 use of a lot of skill and effort to do it well? ............................ I 2 work on tasks that are very different from your day-to-day job? . . I 2 try to solve difficult and challenging problems? ...................... l 2 work on all aspects of LEPC aCtivities rather than specializing in one area? ............................................. l 2 U U u U U mum uuu' UUUUUMU U UUUUU U Strongly agree 4 S 4 5 4 5 4 5 - 4 5 4 5 4 5 4 5 Very peat extent 4 S 4 5 4 5 Strongly m 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Very peat m ' 4 5 4 5 4 5 ' 4 5 4 5 4 5 4 5 P F?“ 2'”? Pa" 9'!” we 0 F" 9 archive 99.0 thP-PP'P?‘ .O'Prl 109 How likely is it that doing good work on the LEPC will Not at all lead to each of these outcomes? likely You will feel better about yourself as a person ........................ l 2 You will have an opportunity to develop your skills and abilities. . l 2 You will be given chances to learn new things ........................ l 2 You feel you've accomplished something worthwhile ............... I 2 You will have the opportunity to interact with Other people. ........ l 2 Your LEPC leaders will recognize your efforts ....................... 1 2 Other LEPC members will appreciate what you do ................... 1 2 Residents within your community will think your work is worthwhile. ........................................................ l 2 You will be more likely to be rewarded in your regular job ......... l 2 Strongly How much do you apee with the following statements? diam My community is highly vulnerable to toxic chemical hazards. .................................................... l 2 My community is likely to have a major fixed-site toxic chemical release in the next 5 years .......................... I 2 My community is likely to have a major transportation related toxic chemical release tn the next 5 years. ................ l 2 Emergency planning is really not necessary considering the small likelihood of a chemical emergency in my community. . . I 2 Emergency planning would definitely limit damage to life and property in an actual chemical emergency. .............. I 2 Emergency planning requires more time and money than is worthwhile. .................................................. l 2 Training through emergency drills and exercises is unlikely to have much impact during an actual disaster .......... I 2 The biggesr reason for having an LEPC tn my community is because it is required by federal law. ............. I 2 Strongly How much do you apee with the following statements? dim I do not feel "emotionally attached" to this LEPC. ................... l 2 This LEPC has a great deal Of personal meaning for me ............. I 2 I feel a strong sense of belonging to my LEPC. ...................... l 2 I do not feel like "part of the family" at this LEPC. .................. I 2 I enjoy discussing my LEPC with people outside it .................. I 2 I really feel as if this LEPC's problems are my own. ................ l 2 Strongly .How much do you apee with the following statements? dim I do not feel any obligation to remain with my LEPC ................ 1 2 Even if it were to my advantage. I do nOt feel it would be right to leave my LEPC now ........................................ l 2 I would feel guilty if I left my LEPC now ............................. l 2 This LEPC deserves my loyalty. ....................................... 1 2 I would nOt leave my LEPC right now because I have a sense of Obligation to the peOple in it. ............................. 1 2 I owe a great deal to my LEPC .......................................... l 2 UM UUUUUUU UUUUUUUU NU MUD) b) UUUQUU Extremely hkalx 4 5 4 5 4 5 4 5 4 S 4 5 4 5 4 5 4 5 Strongly an: 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Strongly acres 4 5 4 5 4 5 4 5 4 5 4 5 Strongly am 4 5 4 5 4 5 4 5 4 5 4 S .— 9? a? P- 9 21. 9.6:» 23. 24. 25. 999??? new? 110 Strongly How much do you agree with the following statements? disagree I work to the cht of my ability toward achieving the goals of my LEPC. .................................................. l 2 I could work much harder for the LEPC if I really wanted .......... l 2 I work harder than most LEPC members to achieve the goals Of this LEPC ................................................... l 2 I exert a great deal Of effort toward accomplishing the work Of this LEPC ................................................... l 2 I work hard to to accomplish the mission of my LEPC. ............. l 2 Strongly How much do you apee with the following statements? disagree I Often volunteer for extra work on the LEPC ......................... I 2 I Often help orient new LEPC members ................................ l 2 I help Others on the LEPC who have heavy work loads. ............ 1 2 I always give advance notice if unable tO attend LEPC meetings. . . l 2 I frequently meet with Others tO perform LEPC business outside regular LEPC meetings .............................................. I 2 Strongly How much do you apee with the following statements? disagree All in all, I am satisfied with my role in this LEPC - I 2 In general, I don't like my LEPC work ................................ l 2 All things considered, I like being on this LEPC. .................... l 2 How much do you apee with the following statements Strongly about your attendance at LEPC meetings? ' I never miss the meetings Of my LEPC. ............................... l 2 I am always on time when the meetings of the LEPC start. ......... I 2 I never leave the meetings Of the LEPC early. ........................ l 2 Strongly How much do you apee with the following statements? disagree I plan on staying with my LEPC indefinitely .......................... 1 I'd discontinue serving as a member Of my LEPC if it was possible tO leave. ............................................... I 2 I plan on quitting serving as as member of this LEPC within the next year. ................................................. I 2 DO you have a full-time job?_ NO Yes If yes, what is your occupation? U NUUU' U9) 0) NU MUM UUU What was your age on your last birthday? years What is your sex? Male Female Strongly am 4 5 4 5 4 5 4 5 4 5 Strongly 3213:. 4 5 4 5 ' 4 5 4 5 4 5 Strongly arm 4 5 4 5 4 5 Strongly am 4 5 4 5 4 5 Strongly am 4 5 4 5 4 5 26. 27. 28. 29. 111 How long have you been a member of this LEPC? __ months What percent of the LEPC meetings have you attended in the past year? ___% DO you have an official leadership role on your LEPC?__ NO __ Yes Which of the following organizations do you represent as a member of your LEPC? Civil Defense/Emergency Services _Firefighting Chief Adminisrrative Officer's Staff ___I.aw Enforcement _State/Local Elected Officials _Labor Groups _Emergency Medical/Hospitals _Public Health _Municipal/County Attorney's Ofice Schools _Public Works/Engineering _Local Industry Truck/Rail Carriers Newsmedia Environmental Agency _Community Groups _Planning/Community Development _Apiculture _Red Cross/Volunteer Groups _Other DO you have any further comments concerning your LEPC and/or toxic chemical emergency planning that you think might be helpful? Thank you for the time you have taken to fill out this questionnaire. APPENDIX C Scale Statistics ewe—~26 28 u .261 112 85:8 £8" 28% 35—0 28"... 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Q. ~&. m5.N gamma €032 520m 0039 game Gm 508 .3805 2e 8 was... as. snow .33 3.3...— .e as: 832.8 APPENDIX D Frequengy Distributions of rum 114 APPENDIX D Frgumgy Distributions of rum Frequency Distribution of M90) Leader Initiating Structure 60 50' 40' 30' >. 20' Std. Dev=.46 10' Mean=.77 u. 0 N=82.00 -1.00 -.75 -.50 -.25 0.00 .25 .50 .75 '1.00 -.88 -.63 -.38 -.13 .13 .38 .83 .88 M90) Frequency Distribution of M90) Leader Consideration 60 50* 40- 30' > 20' ._.__ Std. Dev=.30 10' Mean=.84 u. o ‘ N=82.00 -1. -.75 1509.250. .25 .50 P .75 '1.00 -.88 -.63 -.38 -.13 .13 .38 .83 .88 M96) 115 Frequency Distribution of M90) Leader Communication 50 40: 30‘ > 20' . 10I Std. Dev=.23 ~ Mean=.89 LI. 0: _ N=81.00 -1.00 -.75 -.50 -.25 0.00 .25 .50 .75 f 1.00 -.88 -.63 -.38 -.13 .13 .38 .83 .88 M96) Frequency Distribution of M90) Team Cohesion 50 40' 30' >. 20: 10' Std.Dev=.23 Mean=.81 u. oI _ N=77.00 -100 -.75 -.50 -.25 0.00 .25 f .50 .75 '1.00 -.88 -.63 -.38 -.13 .13 .38 .63 .88 M90) 116 Frequency Distribution of M90) Team Coordination 50 40' 30' > 20' . Std.Dev=.33 E 10 Mean=.81 u. o _ N=74.00 -1.00 -.75 -.50 -.25 0.00 .25 .50 .75 1.00 -.88 -.63 -.38 -.13 .13 .38 .63 .88 M90) Frequency Distribution of M90) Team Pride 30 20l >5 10' Std. Dev=.38 g Mean=.59 u.o ________N=77.00 -1.00 -.75 -.50 -.25 0.00 .25 .50 .75 1.00 -.88 -.63 -.38 -.13 .13 .38 .63 .88 MG) 117 Frequency Distribution of M90) Task Orientation Sthv=26 =.83 N=75.m “"903 Frequency Distribution of M90) Role Clarity -100 -.75 -.50 -.25 0.00.25 .50 .75 1.00 -.88 -.63 -.38 -.13 .13 .38 .83 .88 rng) 118 Frequency Distribution of M90) Role Conflict Std. Dev = .38 Mean = .74 N = 73.00 -1.00 -.75 f -.50 -.25 0.00 .25 .50 ' .75 1.00 -.88 -.63 -.38 -.13 .13 .38 .63 .88 M00) Frequency Distribution of M90) Values Role Overload 30 20- >. 10' Std. Dev=.53 ‘ Mean=.56 u. 0 N=73.00 -1.00 -.75 f -.50 f -.25 10.00 .25 ' .50 ' .‘75 '1.00 -.88 -.63 -.38 -.13 .13 .38 .83 .88 M00) LIST OF REFERENCES Abbey, A & Dickson, J. W. (1983). R&D work climate and innovation in semiconductors Acadm of Management Journal, g, 362-368. Adams, W. C., Burns, S. D. & Handwerk, P. G. (1994). Nationwide LEPC survg. Washington, DC: George Washington University Department of Public Administration. Angle, H L, & Perry, J. L. (1986). Dual commitment and labor-managemmt relationship climates Acadgy of Management Journal, 22, 31-50. Carmnann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michggg' Organizational Assessment Questionnaire. Unpublished Manuscript, University of Michigan, Ann Arbor, MI. Census of Governments (1987). 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