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I, . #:5: In... 1 17.2.3} You)! .v 11.3: ‘L «yr xvxnp: SP »r’ 1 .33.. x. r. if k :0 A7. ... r. 3:3! 1h}! . ._ 2.3 . 332. v 1- 17!: . 1.3». v.1“: .i ”yinfigwgh . . ‘ avmwwr A... . a??? xfiaé ‘ THESlS STATE UNIVER tTY UBRARI llllllllll"Illllll lllllllll lllllllllll l l 3 1293 01410 25 1 This is to certify that the thesis entitled THE INTERNATIONAL MARKET SELECTION PROCESS OF SMALL- AND MEDIUM-SIZED AGRI-FOOD FIRMS presented by Steven Michael Struyk has been accepted towards fulfillment of the requirements for M.S. degree in Agricultural Economics (:10 K E CMLX Major professor Date // 42; My 0-7639 MS U is an Affirmative Action/Equal Opportunity Institution LIBRARY Michigan State University PLACE ll RETURN BOX to man thb ohockout from your rocord. TO AVOID FINES rotum on or baton dot. duo. DATE DUE DATE DUE DATE DUE MSU to An Aflirmottvo ActioNEquol Opportunity Instituion M ”3-91 THE INTERNATIONAL MARKET SELECTION PROCESS OF SMALL- AND MEDIUM-SIZED AGRI-FOOD FIRMS By Steven Michael Struyk A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE Department of Agricultural Economics 1995 ABSTRACT THE INTERNATIONAL MARKET SELECTION PROCESS OF SMALL- AND MEDIUM-SIZED AGRI-FOOD FIRMS By Steven Struyk The goal of this study was to identify the market selection methodologies and factors utilized by small- and medium-sized agri-food firms. While much information is available on how manufacturing firms select their international markets, little is known about how smaller agri-food firms select theirs. A survey was conducted to collect information on the characteristics of agri-food exporters, their market selection methodologies, and the frequency with which they utilize different market selection factors. This study found that among experienced, successful agri-food exporters: (1) qualitative/contractible selection methods predominate, (2) selection factors related to marketing, food and agricultural characteristics, and trade, legal, and political characteristics were highly important, and (3) successful market selection efforts may be focused on a rather limited set of seven specific selection factors, including current product demand, customer preferences, government stability, food preparation methods and eating habits, import tariffs, import licensing regulations, and stage of development. This thesis is dedicated to my wife Claudia, our son Alexander, and our daughter Esmeralda. ACKNOWLEDGMENTS I would like to thank Dr. Chris Peterson for serving as my thesis advisor. His guidance and support were essential to the successful completion of my graduate program. I would also like to thank Dr. Kandeh Yumkella for his advice and direction. Dr. Peterson and Dr. Yumkella have both sparked my interest in International Agribusiness, and have given me the tools to succeed in a competitive world. I also wish to express my appreciation to Dr. David Schweikhardt for his help, constructive criticism, and valuable advice. In addition I would like to thank Dr. Carl Eicher, my major professor, for his concern and guidance throughout my graduate studies. Finally, I would like to thank the graduate students, support staff, and faculty of the Department of Agricultural Economics. iv TABLE OF CONTENTS LIST OF TABLES ..................................................................................... viii LIST OF FIGURES ..................................................................................... ix CHAPTER 1 RESEARCH SETTING ............................................................... 1 1.1 Problem Statement .......................................................................... 1 1.2 Goals and Objectives ....................................................................... 4 1.3 Thesis Organization ........................................................................ 6 CHAPTER 2 LITERATURE REVIEW ............................................................. 8 2.1 Introduction .................................................................................. 8 2.2 Existing Classification of Approaches ................................................... 9 2.2.1 Qualitative and Quantitative Market Selection Approaches ................ 9 2.2.2 Expansive and Contractible Market Selection Approaches ............... 10 2.3 Conceptual Market Selection Studies .................................................. 11 2.3.1 Cluster Analysis ................................................................. 12 2.3.2 Econometric Methods .......................................................... 14 2.3.3 Market Screening ............................................................... 17 2.4 Experiential Market Selection Studies ................................................. 20 2.4.1 The Internationalization Process .............................................. 20 2.4.2 Nearest Neighbor, Psychic Distance and Ethnic Affinity ................ 22 2.5 Comparison of the Conceptual and Experiential Literature ........................ 26 2.6 Information Acquisition .................................................................. 28 2.7 Market Selection Criteria ................................................................ 29 2.7.1 Macroeconomic Factors ....................................................... 31 2.7.2 Geographic, Infrastructural, and Demographic Factors .................. 33 2.7.3 Trade Barrier, Legal, and Political Factors ................................. 35 2.7.4 Social and Cultural Factors .................................................... 37 2.7.5 Food and Agricultural Factors ................................................ 38 2.7.6 Marketing Factors .............................................................. 38 2.8 Conclusion ................................................................................. 39 CHAPTER 3 SURVEY METHODOLOGY ...................................................... 42 3.1 Introduction ................................................................................ 42 3.2 Research Objectives ...................................................................... 42 3.3 The Pre-Survey Stage .................................................................... 46 3.4 Survey Design ............................................................................. 48 3.4.1 Phase One: The Survey Postcards ........................................... 48 3.4.2 Phase Two: The Questionnaire .............................................. 50 V 3.5 Response Rates ............................................................................ 55 3.6 Summary ................................................................................... 58 CHAPTER 4 SURVEY RESULTS ................................................................ 60 4.1 Introduction ................................................................................ 60 4.2 Results Related to Research Objective 1 .............................................. 61 4.3 Results Related to Research Objective 2 .............................................. 70 4.4 Results Related to Research Objective 3 .............................................. 73 4.4.1 Macroeconomic Factors ....................................................... 77 4.4.2 Geographic, Infrastructural, and Demographic Factors .................. 78 4.4.3 Trade Barrier, Legal, and Political Factors ................................. 78 4.4.4 Social and Cultural Factors .................................................... 79 4.4.5 Food and agricultural factors ................................................. 80 4.4.6 Marketing Factors .............................................................. 80 4.5 Results Related to Research Objective 4 .............................................. 81 4.5.1 Performance Indicators ........................................................ 81 4.5.2 Market Selection Groups ...................................................... 84 4.5.3 Correlation Analysis ............................................................ 88 4.6 Results Related to Research Objective 5 .............................................. 89 4.7 Summary ................................................................................... 97 CHAPTER 5 CONCLUSION ...................................................................... 102 5 .1 Introduction ............................................................................... 102 5.2 Findings ................................................................................... 103 5.2.1 General Characteristics ....................................................... 103 5.2.2 Market Selection Methodologies ............................................ 104 5.2.3 Market Selection Factors ..................................................... 105 5.2.4 Export Performance ........................................................... 107 5.2.5 Comparison of Different Types of Agri-Food Firms .................... 108 5.2.6 Comparison of the Findings with the Market Selection Literature ..... 109 5.3 Limitations of Data ...................................................................... 112 5 .4 Recommendations for Future Research .............................................. 113 5.5 Suggestions to Agri-Food Firms ...................................................... 114 5.6 Concluding Remarks .................................................................... 116 APPENDD( A ......................................................................................... 117 APPENDIX B ......................................................................................... 119 APPENDIX C ......................................................................................... 131 APPENDIX D ......................................................................................... 134 vi APPENDIX E ......................................................................................... 135 BIBLIOGRAPHY ..................................................................................... 136 vii TABLE 3.1 TABLE 3.2 TABLE 3.3 TABLE 4.1 TABLE 4.2 TABLE 4.3 TABLE 4.4 TABLE 4.5 TABLE 4.6 TABLE 4.7 TABLE 4.8 TABLE 4.9 TABLE 4.10 TABLE 4.11 TABLE 4.12 TABLE 4.13 TABLE 4.14 TABLE 4.15 TABLE 4.16 TABLE 4.17 TABLE 4.18 TABLE 4.19 TABLE 4.20 TABLE 4.21 TABLE C-l TABLE C-2 TABLE C-3 TABLE D TABLE E LIST OF TABLES PHASE 1 RESPONSE RATES ................................................................... 56 SURVEY OF NON-RESPONDENTS ........................................................... 57 PHASE 2 RESPONSE RATES ................................................................... 57 NUMBER OF EMPLOYEES ..................................................................... 61 GROSS ANNUAL SALES ........................................................................ 62 PERCENTAGE OF EXPORT SALES .......................................................... 63 YEARS EXPORTING ............................................................................. 64 COMMODITIES EXPORTED ................................................................... 65 PRODUCT FORM ................................................................................. 66 EXPORTIN G CHANNELS ....................................................................... 67 GEOGRAPHICAL MARKETS ................................................................... 68 NUMBER OF EXPORT MARKETS ............................................................ 69 MARKET SELECTION METHODOLOGY ................................................... 71 QUALITATIVE AND QUANTITATIVE METHODOLOGIES ........................... 72 MARKET SELECTION FACTORS BY FACTOR GROUP ................................ 75 MOST FREQUENTLY UTILIZED MARKET SELECTION FACTORS ................ 76 MARKET SELECTION EFFECTIVENESS ................................................... 82 EXPORT GOALS ................................................................................... 83 EXPORT GROWTH RATE ....................................................................... 84 MARKET SELECTION GROUPS .............................................................. 86 CORRELATION S WITH PERFORMANCE INDICATORS ............................... 89 MARKET SELECTION FACTORS BY CLUSTERS ....................................... 91 CHARACTERISTIC DIFFERENCES BETWEEN CLUSTERS ........................... 93 MEAN DIFFERENCES BETWEEN CLUSTERS ............................................ 94 MARKET SELECTION FACTORS RANKED BY CLUSTER 1 .......................... 131 MARKET SELECTION FACTORS RANKED BY CLUSTER 2 .......................... 132 MARKET SELECTION FACTORS RANKED BY CLUSTER 3 .......................... 133 TWO TAILED T-TEST ............................................................................ 134 MARKET SELECTION FACTORS IN THE LITERATURE .............................. 135 viii FIGURE 2.1 FIGURE A-l FIGURE A-2 FIGURE B-l FIGURE B-2 FIGURE B-3 LIST OF FIGURES PROACTIV E MARKET SELECTION METHODOLOGIES. .............................. 26 SURVEY POSTCARD ............................................................................. 117 FIRST MAILOUT .................................................................................. 118 PHASE II SURVEY ................................................................................ 119 PHASE II COVER LETTER ..................................................................... 129 POSTCARD REMINDER ......................................................................... 130 ix CHAPTER 1 RESEARCH SETTING 1.1 Problem Statement Over the past 15 years Michigan’s agri-food companies have been increasingly involved with international marketing. The Michigan Apple Industry has described the international marketing process as tremendously important (Braman, 1994), and the Michigan Dry Bean Industry has said that Michigan would not have an industry without it (Kuenzli, 1994). Michigan firms realize that they are not only competing with other US firms, but with firms from every corner of the globe. Even non-exporters are affected by weather in Brazil, a political crisis in South Africa, or bumper crops in Chile. The internationalization of Michigan’s fruit and vegetable exporters is extremely important. It is widely acknowledged that Michigan’s agricultural shippers face an increasingly competitive environment with the growing saturation of many domestic and international markets. There is also an increasing number of domestic competitors establishing footholds in foreign markets. The growth of global trade has redefined the manner in which firms must think about marketing. Firms that fail to adapt to this dynamic business environment will lose markets to more aggressive companies. This explosion in international trade, accelerated by rapid advancements in transportation and instant communication, has made global marketing a reality for Michigan’s fruit and vegetable industries. Small- and medium-sized shippers must take the appropriate steps to assure their position in the future. One such step in this direction is the selection of appropriate foreign target markets. 2 Within the internationalization process, firms typically pass through several stages as they transform themselves from non-exporters to fully committed and active exporters. Many firms begin to export by simply reacting to unsolicited orders (Johansson and Valhne, 1977; Bilkey and Tesar, 1977; Albaum, 1983; Strandskov, 1986; Cavusgil, 1984). At this stage, market selection and entry is typically nothing more than sending the requested quantity and product to the soliciting firm. However, as with domestic markets, active exporters nwd a systematic approach to market selection and entry. Firms actively dealing with this complex and risky international environment should depend heavily upon strategic marketing (Papadopoulos, 1986). An important step in the formulation of an international marketing strategy is export market selection (Albaum et al. , 1989). It may be assumed that market selection only entails the selection of those markets where firms would expect to receive higher retums; however, the process of market selection is much more complicated than that. The difficulty with international trade is that markets are in a constant state of flux. While a given market may provide the best retum this year, it may not necessarily provide it in the next. This is because exchange rates fluctuate, economies go through business cycles, and even an anticipated political change can effect the current trade opportunities within a country. However, it is rarely feasible to export one year and not do so the next since importers prefer to buy from reliable and committed sources. So international trade does not necessarily mean higher prices, but rather the ability to maintain a more stable portfolio of markets (Braman, 1994). This requires a long term commitment, which makes the initial selection of export markets very important. 3 It would seem likely that market selection and entry decisions are made on the basis of overseas market characteristics. Market selection is a continuous process in which marketers must monitor changing market opportunities. The relative importance of individual market characteristics on the likelihood of a domestic firm exporting to that market, and the choice of a market entry strategy, varies both across industries and across countries. Yet market selection for many small- and medium-sized agricultural exporters can be a difficult and costly task, especially for new-to-export agri-food companies. Unfortunately, many studies have found that new-to-export firms enter their first international markets without any research at all (Cavusgil, 1980; Bilkey and Tesar, 1977). Another study estimates that roughly 83% of all small- and medium-sized enterprises do not approach international market selection systematically in their first internationalization attempts (Kothari, 1978). If agri-food companies could be shown how to choose their initial markets in a more systematic way, they may experience a higher level of success and view exporting as a less risky prospect. Many small- and medium-sized firms perceive the export market selection process as a difficult and time consuming task. The monitoring of international markets requires close attention to many changing market selection factors (Cavusgil, 1987). Some common characteristics which may be considered by shippers during the market selection process include population, gross domestic product, cultural acceptance, and phytosanitary regulations, but often the process of information gathering is an informal one in which the marketer is continuously considering new export markets by listening to trade leads and networking (Kirkconnell, 1988). An informal process is a process nonetheless, and it is this “process” which will be the focus of this study. It is designed to help further our 4 knowledge of how agricultural exporting works in the real world, and to give us insights into how to make Michigan’s agri-food companies more competitive in the world market. This market selection process is a critical component for any successful exporter, valuable information for firms developing new export programs, and important study material for students who will become Michigan’s future export marketing managers. 1.2 Goals and Objectives This study is primarily concerned with international market selection with emphasis on Michigan’s fresh and processed agricultural commodities. Because Michigan is the nation’s leader in dry bean and tart cherry production, as well as a significant apple producer, this study will examine the market selection processes utilized by successful exporters in the apple, tart cherry, and dry bean subsectors. It will also examine the export practices utilized by firms that export apricots, carrots, celery, corn, cucumbers, grapes, nectarines, onions, peaches, pears, and plums. From the standpoint of international fruit and vegetable marketing, there are many questions which remain to be answered. Although some literature pertaining to international market selection by manufacturing firms exists, there is little information on how agri—food shippers select and develop their export markets. This thesis will attempt to add to that literature. The primary goal of this thesis is to provide useful information to the industry, agribusiness students, agricultural extension specialists, and teachers on how agri-food shippers currently select international export markets. This will be accomplished by 5 identifying both the market selection techniques and the particular market selection factors currently being utilized by successful international shippers. By comparing the differences between various firms and industries, shippers may learn new market selection techniques that will help them to identify potential export markets more efficiently. N on-exporters may also find that this study offers a useful guide to developing their own export marketing programs. By identifying which methodologies and key market selection factors are correlated with export performance and the types of market selection factors that different types of exporters select, it is our hope to offer agri-food companies a more systematic way in which to chose their foreign target markets. The isolation of these procedures and factors will help to make shippers more efficient at locating high potential markets with less cost, effort, and risk. The objectives of this thesis are: 0 Review the existing literature on international market selection. 0 Classify the existing set of international market selection literature as being either experiential‘ or conceptualz. 0 Compare and contrast the methodologies and types of market selection criteria in the conceptual and experiential literature. 0 Administer a market selection survey in order to answer the following six research objectives: 1. Identify the general characteristics of agri-food exporters. ' Experiential market selection literature utilizes statistical methods for analyzing how firms actually carry out the market selection process. 2 Conceptual market selection techniques are attempts to argue from theory and concept how market selection should be carried out by firms. 6 2. Identify what types of market selection methodologies agri-food exporters use for selecting target markets. 3. Identify the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. 4. Identify which types of market selection factors are related to export performance. 5. Identify and compare different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. 6. Compare and contrast all of the above findings with the literature on manufacturing firms. 1.3 Thesis Organization Chapter 2 of this thesis will review the international market selection literature to date. It will briefly discuss two approaches for organizing the current set of market selection literature. Chapter 2 will then concentrate on the differences between the two main types of marketing studies actually found within the market selection literature. The larger of these two categories, which this thesis refers to as the conceptual category, focuses on studies which attempt to argue from theory and concept how market selection should be performed. The second major group of market selection studies, which this thesis refers to as the experiential market selection category, attempts to analyze the actual market selection processes currently being utilized by exporters. Finally Chapter 2 will 7 attempt to cover the most common market selection factors used and suggested from within the current body of market selection literature. Chapter 3 describes the survey methodology used by this study for collecting information on the market selection processes currently being utilized by small- and medium-sized agri-food exporters. This includes the methodology used for creating a comprehensive mailing list from the PIERS (Port Import/Export Reporting Service) data set, a CD-ROM data base (Phone Disc), and the first phase of the survey. Chapter 3 also describes how the methodology used in the second phase of the survey, as well as the response rates achieved by each phase of the survey. Finally Chapter 3 discusses the statistical procedures used for analyzing the survey results. Chapter 4 will cover an analysis of the survey results obtained from Phase I and Phase II of the survey. It classifies the information collected from the survey into six categories based upon the six research objectives identified above. Chapter 5 summarizes the results obtained from the survey along with the information obtained in the literature review. It also recommends a market selection methodology consistent with the findings of the survey. Finally, this chapter identifies the areas where future research is needed to continue helping small- and medium-sized agri- food exporters with the internationalization process. CHAPTER 2 LITERATURE REVIEW 2.1 Introduction This chapter examines the existing literature on market selection. The first section of this chapter describes two schemes that have been suggested for classifying market selection approaches. The next two sections of this chapter divide the existing market selection literature into two distinct categories that the author believes better distinguish the two main themes of the literature. The first category reviews those studies that argue from theory and concept how market selection should be carried out by firms. For the purposes of this study, this set of market selection literature is called the conceptual market selection group. The next section of the chapter reviews the market selection literature which utilizes statistical methods for analyzing how firms actually carry out the market selection process. This set of market selection literature is called the experiential market selection group. Most market selection research falls into the conceptual group. These techniques include econometric analysis, cluster analysis, and market screening. As will be discussed later in this chapter, there seems to be a significant difference between how exporters actually select their export markets and how most of the conceptual market selection methodologies suggest it should be done. After a section comparing and contrasting the conceptual and experiential market selection studies, a brief overview will be presented suggesting how firms could reasonably acquire market information. This section is presented because international market information is a key element in market selection decisions. 9 Finally, this chapter will discuss many commonly suggested factors utilized in market selection by actual exporters as well as those suggested from within the set of conceptual literature. Regardless of the market selection method employed, every country is distinguished by its individual market characteristics. The factors that an exporter uses to capture these characteristics will ultimately define which export market is chosen. 2.2 Existing Classification of Approaches This research began with a comprehensive review of trade publications, journal articles, and USDA statistical reports. Two classifications of approaches to market selection have been suggested in the literature: qualitative vs. quantitative and expansive vs. contractible. 2.2.1 Qualitative and Quantitative Market Selection Approaches Papadopoulos and Denis (1988) divide the international market selection literature into two categories. They are referred to as the “quantitative” and “qualitative” market selection approaches. As their names imply, quantitative market selection approaches typically utilize quantifiable market selection factors, whereas qualitative market selection techniques typically utilize qualitative factors. Quantitative approaches entail the systematic screening of large amounts of secondary information about many or all foreign markets. These approaches tend to utilize formal statistical procedures for grouping countries into similar clusters or ranking them by order of preference. In contrast, qualitative market selection approaches may start by establishing objectives and constraints that are used to identify a short list of countries. 10 Other qualitative approaches focus on the nature, appropriateness, and sources of qualitative information which can be used as input into the market selection process. Among other sources, these studies typically suggest the use of government agencies, chambers of commerce, banks, export agents, and even the customers themselves. Assuming that the needed market information exists, quantitative factors are typically easier to measure and compare than qualitative factors. Qualitative factors are typically more difficult to measure or compare because they must be measured and compared based upon the subjective judgment of the decision maker. Yet as will be shown later in this chapter, most of the market selection techniques actually used by exporters tend to fall into the qualitative market selection category. Qualitative approaches may also be limited by their very nature to considering a limited number of countries (Papadopoulos and Denis, 1988). 2.2.2 Expansive and Contractible Market Selection Approaches In contrast to the Papadopoulos and Denis (1988) approach, Albaum et al. (1989) classify the international market selection techniques into expansive and contractible approaches. An expansive market selection technique starts from the decision makers home market and “expands” outwardly during the market selection process. Typically the first market ever considered is the nearest neighboring country. Expansive market selection techniques tend to utilize the home market as a basis for analyzing other markets as noted by Albaum: “Market selection over time is based upon similarities between the national market structures of a political, social, economic, or cultural nature, so that the exporter expands from one market to the next introducing a minimum of further adaptation to the product as well as other export marketing parameters” (Albaum et al., 1989, pg. 96). 1 1 As opposed to expansive methods, contractible methods start with the total number of possible export markets and, through various screening or market grouping techniques, systematically narrow down the original set to include only the most attractive markets. The least attractive markets are systematically eliminated, and those markets which are ultimately left after several screenings are then analyzed in-depth. While expansive methodologies may be easier for small- and medium-sized companies to administer, they do not consider all possible target markets in the initial market selection analysis. The qualitative and quantitative classification suggested by Papadopoulos and Denis (1988) and the expansive and contractible classification suggested by Albaum et al. (1989) are both continua more than true dichotomies. Some selection methodologies are more expansive or qualitative than others. In other words, selection methodologies may be scaled relative to each other as being more or less qualitative or quantitative, or more or less expansive or contractible according to their different traits. 2.3 Conceptual Market Selection Studies Based on the literature review done for this study, it appears that a third classification scheme has considerable merit. This scheme would divide existing studies into those addressing conceptual market selection techniques and those addressing experiential techniques. In this section, the former will be described while the later will be discussed in the next section. Conceptual market selection techniques are attempts to argue from theory and concept how market selection should be performed. They are not necessarily based upon 12 the actual market selection techniques currently being utilized by exporters. Although some of the suggested market selection techniques are improved versions of the non-systematic procedures currently being used by many small- and medium-sized exporting firms, other authors have based their suggested market selection techniques on the analysis of market potential indicators using complex statistical models. 2.3.1 Cluster Analysis Cluster analysis is a method for grouping countries together based upon their relative similarities (Ronen and Shenkar, 1985; Liander et al., 1967; Hofstede, 1980; Ronen and Kraut, 1977). Most market grouping techniques utilize key macroeconomic, social, and cultural factors as a basis for decision making. Cluster analysis is used for identifying similar countries to the home market. This methodology is thought to increase firm efficiency by reducing the cost of delivering the final product to a consumer in a foreign market through the standardization of marketing strategies and operations of the firm for a set of similar markets (Davidson, 1983). Bartels (1963) is recognized as a pioneer in the development of important factors which would later be utilized in cluster analysis. Bartels suggested that an international market assessment should begin with a brief description of each nation’s size, location, and population. Although Bartels’ list consists of a vast number of important market selection factors, it was Liander et al. (1967) who developed the first organized market comparison techniques for market selection. In the first phase of the Liander approach, all possible export markets were placed into five distinct groups based upon their varying levels of resource development. In the second phase, each of the countries within the five distinct l3 resource groups were compared according to 12 different macroeconomic and societal factors which were considered important to marketing. Those countries which exhibited similar characteristics to other countries within the same resource groups were then subdivided again into clusters. These final clusters represented specific markets with common marketing attributes. It was thought that this form of cluster analysis would provide a useful technique for companies who have already had successful exporting relations with a similar country. For example, if an American company has successfully exported to Germany in the past, they may also be able to utilize the same marketing strategy in Austria, assuming that Austria was in the same market cluster as Germany after performing the cluster analysis. This methodology offers an alternate approach to a purely geographic classification of countries. It should be pointed out, however, that the types of clusters that are ultimately developed, greatly depends upon which factors are chosen. Logically, the factors chosen must be relevant for the specific product that the company wishes to export. This methodology is classified by Albaum et al. (1989) as an expansive market selection technique because cluster analysis is not used for ranking countries, but rather for identifying similar countries to the home market. However, because the actual methodology of cluster analysis itself may start by comparing all possible markets to the home country it also demonstrates some contractible market selection characteristics. It is also difficult to classify cluster analysis as being a qualitative or quantitative technique because there are many different methodologies for performing cluster analysis. Cluster analysis can just as easily group countries together based upon qualitative factors such as language as it can be based upon quantitative factors such as population growth or GDP. 14 This methodology offers the benefit of being relatively simple to use. Its ability to utilize both quantitative and qualitative factors is another key strength. Unfortunately cluster analysis may cause exporters to exclude potentially profitable markets solely on the basis of cultural differences. Many of the factors suggested in the market selection literature rely exclusively on general country indicators which lack product specificity (Papadopoulos and Denis, 1988). 2. 3.2 Econometric Methods Econometric modeling uses various macroeconomic and cultural factors to predict current product demand through regression analysis. Unfortunately these models often require data that are not easily available. Papadopoulos and Denis (1988) also believe that econometric analysis may be too time consuming and costly for small- and medium-sized exporters to operationalize. For this reason they contend that this methodology is not commonly used by exporters. Nevertheless, many econometric market selection models have been devised. With this in mind, econometric modeling may still offer two important contributions to small- and medium-sized agri-food companies. First, government agencies and universities may be able to operationalize these models and disseminate this market information to local agri-food firms. This may provide a useful addition to the market information already collected by the firm itself. Second, econometric models may be able to offer insights into which market factors, if considered by the firm in its market analysis, may significantly affect an exporting firm’s success. In one of the few international market selection studies to deal with agriculture, Salvacruz and Reed (1993) developed an econometric model for identifying the best market 15 prospects for US agricultural exporters. .This particular model attempted to estimate the US agricultural export growth rate as a function of each country’s trade-related and macroeconomic factors through regression analysis. Nine independent factors ranging from the importing country’s GDP growth rate to the actual distance between a country’s capital and Washington DC were regressed to score the world’s markets. This econometric model predicted that the top 3 markets for US agricultural exports for the period 1994-1998 will be Mexico, Hong Kong and Guyana. While such econometric studies may be useful for Michigan’s bean shippers, it seems likely that these models may not always be relevant for Michigan’s apple shippers. Many of the high potential growth areas suggested by these studies often coincide with highly competitive markets. While Michigan’s bean shippers are able to compete in US export markets (Kuenzli, 1994), Michigan’s apple shippers tend to select smaller markets and avoid competing head-to-head with Washington’s high volume apple shippers (Braman, 1994). This has been the case in Taiwan, along with several other Asian countries. On the other hand, Mexico has also been chosen by several econometric studies as a promising export market for agricultural goods, even though Washington is the only state in the US that was permitted to export to Mexico prior to the approval of the North American Free Trade Agreement. Michigan may be able to take advantage of the new phytosanitary regulations that will allow Michigan to export to Mexico (Braman, 1994). Two other econometric studies analyzed the effect of political events on German and American foreign direct investment (Schollhammer and Nigh, 1983; Nigh, 1984). These studies used pooled time-series cross-sectional analysis to exam the relationship between political events and manufacturing direct foreign investment. Although this study focused 16 on the market selection process for foreign direct investment, the effects of political events may also have a significant impact on the international market selection processes utilized by exporting firms. Amador and Starbird (1989) conducted another study evaluating international agribusiness investment locations. Multidimensional scaling was used to map countries with similar macroeconomic, political, social, and infrastructural characteristics close together on a chart. Proxy factors were chosen to represent the political and social characteristics of each country. These proxy factors, in turn, were based upon their ability to represent these main factors. For example, the political state of a country may be evaluated by using proxies, such as the index of democratization, years since the most recent constitution was written, level of political rights, level of civil rights, and whether there is a civilian or military government. These factors could also be redefined to represent more specific project criteria, such as land prices, soil characteristics, market characteristic, or climate. This process allows the comparison of several factors simultaneously even though they are measured on different scales. Although multidimensional scaling is statistically more complex, the results are similar to cluster analysis. Econometric analysis is one form of quantitative analysis. All of the factors used in econometric analysis are precisely defined and measured. For this reason it is arguably the best technique for ranking countries. Nevertheless this methodology’s dependency upon quantitative market selection factors may also hinder it from becoming commonly utilized by agri-food exporters. Much of the data needed to perform an econometric analysis are often difficult to find and time consuming to collect. In theory another strength of an 17 econometric methodology for market selection is its ability to analyze all possible foreign target markets, making it a solid contractible methodology. However its previously mentioned weakness of utilizing difficult-to-fmd factors is often compounded when attempting to analyze developing nations. In general it is more difficult to find market information on third world countries than it is for more developed ones. Papadopoulos and Denis (1988) also warn that the results of many econometric studies are highly method-bound and country-specific. They point out that Singh and Kumar (1971) applied three different consumption function models from the econometrics literature to data for ten countries. They reportedly found high levels of inconsistency in the recommended target markets depending upon which model was utilized. 2.3.3 Market Screening In general, many of the conceptual market selection approaches are not commodity specific. It would seem likely then that if they are to be utilized as effective tools by agri- food exporters, they must first understand how to use them and know which factors are critical determinants of export success. It would also seem to follow that they must be tailored to meet the needs of each individual commodity, and recognize both the time and manpower constraints faced by small- and medium—sized firms. Papadopoulos and Denis (1988) suggest that many of the conceptual market selection techniques are not being utilized by small- and medium-sized firms because of their cost, complexity, and high level of information requirements. Market screening is one conceptual market selection technique which attempts to overcome these weaknesses. 18 The evaluation of export markets should be an ongoing research activity because the potential of each individual market changes over time. However there are too many possible markets in the world to analyze in detail. One of the newest techniques for dealing with this problem is market screening. Market screening offers an efficient method for continually assessing the world’s export markets through a step—by-step filtering process. This filtering process eliminates inappropriate markets from a large number of possible alternatives. This may be accomplished with the use of secondary information. The first step in the screening process is to establish the criteria that will be used for screening potential countries. Both Cavusgil (1987) and Papadopoulos (1986) suggest that exporters use “cutoff points” for screening out low potential markets. Cutoff points are predetermined factors which are used as the decision criteria for successively eliminating inappropriate markets. This suggests that the deciding factors of what constitutes an acceptable export market must first be considered separate from the actual market data. Each exporter must predetermine which key factors are vital for a successful exporting venture, which in turn is determined by experiences specific to the firm and the decision maker. Much of this information is internal to the firm, such as, the company's own internal strengths and weaknesses. Each company should also establish their own objectives for international market selection. The decision criteria that a company will utilize depends upon whether the company decides to pursue a niche, commodity, or cost leadership strategy. After this information has been determined, the company can identify the main characteristics for selecting an attractive market. The main difference between market screening and cluster analysis is that market screening successively eliminates 19 unsuitable markets from the whole set of export markets, while cluster analysis groups markets based upon their similarities. Both Papadopoulos (1986) and Cavusgil (1987) suggest using three stages in the screening process. Many of the screening factors used in the first stage should be based upon common sense. For example, the lack of snow in Sierra Leone makes it an impractical market for skis. The first stage of the screening process sets the firm’s minimum threshold levels for specific international market selection objectives. It should reduce the number of possible target markets to 10 or less. The second screening stage should limit the number of possible target markets down to one or two. It is in the third and final screening where detailed field research is utilized to ultimately choose an appropriate target market. Detailed field research is necessary to confirm that the selection criteria have been correctly chosen and applied. For small- and medium-sized companies, limiting the number of countries for detailed field analysis will be an important factor in reducing research costs. Cavusgil (1987) offers a number of possible screening factors for quickly eliminating inappropriate markets. Each of the three screening stages mentioned above should utilize more stringent factors than the previous stage. For example, the first stage may eliminate possible target markets based on profit requirements, population, stage of development, or purchasing power. The second stage may eliminate possible markets based upon their potential, structure, ease of access, phytosanitary laws, and growth rates. Finally the third stage may eliminate the remaining target markets through an in-depth analysis of the existing competition, consumer demand, cultural familiarity, and expected profitability. 20 Market screening offers the advantage of being quicker, cheaper, and easier to administer than many of the more complex statistical methods for international market selection. It also has the benefit of being a contractible technique, considering all possible target markets in its analysis, as well as the ability to evaluate both qualitative and quantitative factors. However whenever a decision maker is forced to evaluate qualitative market selection criteria, the results of the analysis are dependent upon the unbiased judgment of the decision-maker. Nevertheless, this methodology offers a sound strategic approach while avoiding the most serious criticisms of the other market selection techniques. 2.4 Experiential Market Selection Studies Experiential market selection studies are attempts to understand, analyze, and model the actual market selection processes used by exporting firms. Within this framework it is necessary to understand how a firm begins to export, otherwise known as the internationalization process because firms tend to choose their markets in different ways depending upon their level of export experience. The vast majority of the experiential market selection literature depends heavily upon the use of surveys for collecting market information. The majority of this experiential literature also tends to deal with manufacturing firms. 2.4.1 The Internationalization Process Over the past 30 years a great deal of research has been devoted to the process of internationalization. lntemationalization is a process by which firms gradually increase 21 their export marketing efforts. Many studies have described the internationalization process as a series of stages that firms pass through as they gain knowledge about foreign markets and export procedures (Cavusgil 1982, 1984; Cavusgil and Nevin, 1981; Johanson and Vahlne, 1977). It has long been recognized that the single most important determinate of whether or not a firm begins to intemationalize depends upon whether the firm receives an unsolicited export order. Many studies have reported that between 40% and 60% of all exporting firms begin to internationalize in this way (Bilkey and Tesar, 1977; Albaum, 1983; Strandskov, 1986; Cavusgil, 1984). Consistent with this finding, the existing market selection literature recognizes two types of exporters (Cavusgil, 1984; Albaum et al., 1989). Reactive exporters are classified as exporters that typically only react to unsolicited orders. Proactive exporters, on the other hand, are market-oriented and seek new orders. They are actively engaged in the formal process of searching for new markets. This is done through systematic market research which involves the use of secondary data. Proactive exporters may also collect primary data through one or more visits abroad. Many authors feel that there are no clear cut differences between reactive and proactive exporters. Many exporters will tend to apply a proactive strategy in their primary markets, and a reactive strategy may be used in secondary or marginal markets (Albaum et al. , 1989). However, it should be pointed out that Piercy’s (1983) survey on market information found that exporters with less than 500 employees tend to be reactive exporters while larger companies with more than 500 employees tend to be active exporters. International market selection is one of the most important factors related to export success. In 1980, Tessler and Andrew examined the marketing methods of 360 British, 22 French, and German competitors who had to deal with rising costs and exchange rates. Out of 100 identifiable factors related to export success, the three most important factors were manpower deployment, market selection, and product concentration and design-policy. Many of the experiential market selection studies highlight the fact that many firms in their first internationalization attempts do not use any systematic methodology at all. Often their approaches are ad-hoc and based more on intuition than fact. Some studies have pointed out that many small- and medium-sized enterprises tend to collapse their first three international decisions (whether to intemationalize, which markets to select, and which entry mode to choose) into a “go/no—go” decision (Papadopoulos and Denis, 1988). In fact, many exporters select their first target markets without any market research (Cavusgil, 1980; Cavusgil and Nevin, 1981; Kothari, 1978; Bilkey and Tesar, 1977). Nevertheless, these experiential market selection studies have recognized several non- systematic approaches commonly used by small- and medium-sized exporters. These approaches include the nearest neighbor, psychological nearness, and ethnic affinity methods. 2.4.2 Nearest Neighbor, Psychic Distance and Ethnic Affinity One of the most commonly mentioned non-systematic approaches for choosing an export market is called the nearest neighbor approach. These studies suggest that many firms initially begin to export to neighboring countries because of their close proximity. Neighboring countries often offer a high degree of similarity in macroeconomic, political, sociological, and cultural traditions (Albaum et al., 1989). Many new-to-export companies find these similarities very attractive, and feel that they reduce the risk involved with 23 exporting to “strange and unfamiliar” countries. For example, an American company exporting to Canada, or a Swedish company exporting to Norway, would most likely be able to utilize the same marketing program used in their home market. Often the nearest neighbor has a similar language and culture, which may offer a certain level of comfort for exporting firms. The close geographical distance will also lower shipping costs and increase the likelihood of foreign market visits by management. Although the nearest neighbor approach may offer a very convenient method for choosing a target market, Cooper and Kleinschmidt (1985) suggest that a “world” versus a nearest neighbor orientation is probably the more preferred route. They warn that such a strategy of convenience may result in missed markets and opportunities for higher profits. Whether or not the nearest neighbor approach is actually utilized more often by new-to-export firms, or even commonly used at all, has been the source of a controversy from within the market selection literature. A study by Cavusgil (1984) reported that there were no differences in the types of markets selected by new exporters, active exporters, or fully committed exporters when it comes to market selection. For all firms in Cavusgil’s survey, Western Europe was the primary export market, followed by Canada and Mexico. These results contradict the nearest neighbor theory, which assumes that experimental and active exporters would concentrate on “geographically close” countries such as Canada, and that committed exporters would exhibit a greater propensity to venture into nontraditional markets (Cavusgil, 1984). However in another survey by Cooper and Kleinschmidt (1985) a difference was found between firms that chose neighboring markets and those that utilized a “world orientation approach”. Firms that elected to utilize a world 24 marketing strategy tended to be older and possess a higher level of previous export experience. Similar to the nearest neighbor approach, a number of studies have dealt with the notion of psychological nearness (Sethi, 1971; Johanson and Vahlne, 1977; Bilkey and Tesar, 1977; Cooper and Kleinschmidt, 1985; Davidson, 1983). It is hypothesized that besides the attribute of being physically close to the home market, exporters gain some comfort and advantages from exporting to countries which exhibit a high degree of similarity in political, sociological, and cultural traditions. For example, cultural differences may increase the “psychic distance” between an exporter and a potential target market. Although Australia or England are physically farther away from the United States than Mexico, it may be closer in terms of “psychic distance”. Many such trading blocks exist, e. g. the Norway, Sweden, and Denmark, or Bolivia, Peru, and Ecuador. The difference between the “psychological nearness approach” and “the nearest neighbor approach” is that physical distance is no longer the defining factor. Davidson (1983) found that firms tend to exhibit a significant preference for markets similar to their home markets, but that this preference declines as firms gain experience in a variety of other markets. Other studies have suggested that even reactive exporters are affected by both the nearest neighbor and psychological nearness approaches. They state that decision makers are more likely to respond to an unsolicited order if the soliciting country is similar to the home market. Reid (1981) pioneered the idea that a marketing manager’s personal contacts and experiences with foreign markets, whether through exporting or not, are also likely to be a critical factor when determining target markets. Many export markets are thought to be 25 chosen simply for the reason that an executive has a cultural affiliation with that country. This is called “ethnic affinity”. An example of ethnic affinity was demonstrated by Wright (1984) where he showed that over 70 percent of Canada’s exports to Japan were made by nine Japanese trading companies located in Canada. The nearest neighbor, psychological nearness, and ethnic affinity approaches have all been criticized for the same reasons. By their very nature they tend to limit the number of foreign markets ever considered as possible target markets. In this sense the nearest neighbor, psychic distance, and ethnic affinity methodologies are all expansive methodologies. Exporters may select target markets intuitively when they lack the needed human and financial resources to carry out more complex statistical analyses. This suggests that potential exporters do not confine themselves to making only macroeconomic distinctions between foreign markets. They may also be limiting the possible number of target markets based upon their personal experiences, abilities, and cultural backgrounds (Reid, 1981; Davidson, 1983). This suggests that these methodologies are also highly dependent upon qualitative information. For many new-to-export companies, depending upon whether a firm is responding to an unsolicited order or actively choosing an export market, the market selection decision is either a given or based upon the decision markers “evoked set” of potential target markets (Reid, 1981). As a firm gains more experience in the market selection process it would seem reasonable that it begins to choose its markets in a more systematic manner, depending less upon intuition by attempting to acquire more quantitative information to the point where the benefits outweigh the costs of collecting it. 26 2.5 Comparison of the Conceptual and Experiential Literature Figure 2.1 below maps the major conceptual and experiential techniques into a space defined by the classification schemes suggested by Papadopoulos and Denis (1988) and Albaum et al. (1989). The upper left quadrant represents the expansive/qualitative methodologies while the lower right quadrant represents the contractible/quantitative methodologies. It is interesting to note the differences between the experiential and conceptual techniques. The experiential literature clearly groups together as being qualitative and expansive, while the conceptual literature suggests that exporters should be using more quantitative data and more contractible market selection methodologies. FIGURE 2.1 PROACTIVE MARKET SELECTION METHODOLOGIES. I k l i M l Experiential Market Selection Methodologies Conceptual Market Selection Methodologies _ Nearest Neighbor Psychic Distance Market Screening _ Cluster Analysis 0 Econometric Analysis 27 Market similarity has a great effect on the market selection process of firms. The most probable markets that exporters choose are those overseas markets which managers perceive as having some similarity to their home market. In this sense the psychological nearness approach discussed above is the subconscious equivalent of market clustering. They both offer the benefit of being relatively simple to use. Just as many new exporters subconsciously tend to choose similar markets based on obvious factors such as language and socio-cultural similarities, cluster analysis is a conscious attempt by systematic exporters to perform the same task. As with the nearest neighbor and psychological nearness approaches, cluster analysis faces some similar criticisms. Cluster analysis may cause exporters to exclude potentially profitable markets solely on the basis of cultural differences. Furthermore, many of the factors suggested in the market selection literature rely exclusively on general country indicators which lack product specificity (Papadopoulos and Denis, 1988). Econometric analysis is a quantitative and contractible methodology. It has very little in common with the actual market selection methodologies suggested in the set of experiential market selection literature. On the other hand, market screening attempts to take the benefits of the experiential techniques and combine them with the strengths of the other conceptual techniques. It offers a quick and inexpensive method for assessing many or all potential export markets. Market screening also has the ability to analyze both qualitative and quantitative factors making it less dependent upon hard to find quantitative market information. 28 2.6 Information Acquisition Agri—food firms need to utilize systematic approaches for assessing international marketing opportunities because potential markets may be neglected it they were never considered in the original analysis. The key to such an approach is the accumulation of market information from as many sources as possible (Davidson, 1983). Thus one basic ingredient for any market selection process is the availability of, and access to international market information. A number of studies have been devoted to how firms actually collect this market data (Kirkconnell, 1988; Pezeshkpur, 1979; Piercy, 1983). While international market information is key to making an intelligent market selection decision, many businesses rush into collecting expensive primary data when similar market information may already be available from published or other secondary sources. Piercy (1983) found that three-quarters of all firms use secondary sources such as government statistics and trade association reports to gather market information. Forty-five percent also use primary marketing research. Business papers and trade journals may already contain valuable marketing information for promising markets. Libraries contain a vast array of cultural data which may provide useful insights into other cultures. International directories can provide names, addresses, and descriptions of many potential overseas customers, and almanacs and encyclopedias will provide important socio-cultural, political and macroeconomic backgrounds for all regions of the world (Pezeshkpur, 1979). There is also a vast amount of information available from international organizations3 . 3 Publications are available from the United Nations, International Monetary Fund, Export- Import Bank, USDA, FTC, US Department of State, US Department of Commerce, and the US Chamber of Commerce. 29 Host country contacts have also been suggested as one critical source of market information for completing a successful market assessment (Kirkconnell, 1988). Changing market circumstances may, over time, create opportunities where none previously existed. A network of contacts within these markets could open many opportunities in the future. In conjunction with making important contacts in target countries, other authors suggest that firms should always concentrate on making invaluable contacts in their home markets. Having a friend in the Michigan Department of Agriculture could prove to be an invaluable international contact. Piercy (1983) suggests that a large number of firms also claim to use "intelligence data”. Intelligence data is market information collected internally by salesmen and agent reports. 2.7 Market Selection Criteria The single most important step in the international market selection process is the identification of appropriate market selection factors (Papadopoulos, 1986). As the whole expanse of market selection literature is studied, it becomes apparent that every country, every market, and every customer in the world is unique (Kirkconnell, 1988). These differences make some potential export markets more attractive than others, however formally measuring and quantifying these differences in order to compare different markets can be a difficult and time consuming task. Each potential export market has a vast number of macroeconomic, cultural, political, and financial characteristics which may be used to screen out unsuitable markets. It would seem reasonable that all export marketing 30 managers, consciously or subconsciously, choose a set of these market selection factors each time they search for a new target market. In order to choose the proper market selection factors, a firm must first understand its internal characteristics and its external environment. This includes an analysis of the firms strengths, weaknesses, opportunities, and threats, as well as, an affirmation of the firms overall objectives. This will help the firm to answer the following types of questions: Who are our major competitors? Where do our competitive advantages lie? What are our expectations for exporting? (Papadopoulos, 1986). The types of markets that a firm seeks, depends upon the firm’s objectives. For example, if the firm’s objective is simply “survival”, then the types of factors that the firm would choose in its market selection process would tend to pick easily penetrable markets, in the short term, with the promise of long-run sales potential. If the firm’s objective is “long-term growth” , then the relevant factors should highlight those markets where a strategic foothold may be obtained and where future growth rates are expected to be high. Needless to say, the target markets that will be selected in each instance and the relevant set of market selection factors are different (Papadopoulos, 1986). This study has classified market selection factors found in the literature into six categories. While there is nothing magic about the actual classification scheme used, it does help to organize the vast number of market selection factors. 31 The six categories include: Macroeconomic Factors Geographic, Infrastructural, and Demographic Factors Trade Barrier, Legal, and Political Factors Social and Cultural Factors Food and agricultural factors P‘MPP’PE‘ Marketing Factors 2.7.1 Macroeconomic Factors Macroeconomic factors are concerned with the performance and behavior of the economy. There are a number of macroeconomic factors which have been utilized to select export markets. One of the most commonly suggested market selection factors is a country’s gross national or gross domestic product (GNP/GDP). This is because it is commonly believed that a higher level of GNP/GDP per capita translates into a higher level of imports (Salvacruz and Reed, 1993). GNP/GDP is commonly used as an indicator of market size, and the percentage change in GNP/GDP over time is thought to be a good indicator of market growth. GNP/GDP is also commonly used by market selection studies as a catch-all proxy variable for measuring the degree of development and industrialization of a country, as well as its progress in health care, education, and welfare. GDP is published regularly in the International Monetary Fund’s International Financial Statistics. GNP/GDP growth is also an important variable for agricultural exporters. Several studies have found that a relatively high GNP/GDP growth rate leads to a higher level of agricultural imports (Salvacruz and Reed, 1993). This is because as income grows and capital is accumulated, labor is attracted to the manufacturing sector of the economy. The 32 manufacturing sector will then expand relative to the agricultural sector causing a country’s comparative advantage to shift towards capital intensive industries. As incomes begin to rise, consumers begin to substitute away from the relatively less expensive domestically produced commodities for the more expensive imported agricultural commodities. This process leads to an increase of agricultural imports (Salvacruz and Reed, 1993). Per capita income (GNP/Population) is closely related to the notion of GNP/GDP, and is also commonly suggested by the market selection literature. It is thought to be a good indicator of the size and quality of a market; however, for agricultural commodities such as dry beans, countries with low levels of per capita income may also provide attractive export opportunities. Often countries with low levels of GNP/GDP per capita are the recipients of certain types of food aid. It is not uncommon for the US or other foreign governments to purchase these much needed commodities for poverty stricken nations. As with any type of market selection factor, it is important to understand the significance and limitations of the information. For example, a high GNP growth rate is meaningless unless it is supplemented with market size information. A small country may have an extremely high growth rate, but if the actual size of that countries market is only $5,000 of imports per year, a 30% growth rate per year does not necessarily represent an attractive market. A country with a smaller growth rate, but a larger market may actually represent a more lucrative market prospect. Furthermore, Cavusgil (1987) warns that per capita income figures are averages and are only meaningful if most people in that market are near the average. Thus the distribution of income is also an important consideration. Other commonly mentioned macroeconomic factors include exchange rate fluctuations, inflation rates, income distribution, balance of payments, and unemployment 33 rates (See Appendix E for a list of market selection factors and where they can be found in the literature). 2.7.2 Geographic, Infrastructural, and Demographic Factors Geographic factors are concerned with the physical characteristics of the country, including its climate, location, physical topography, and distance from the United States. A country with lots of snow will have a higher demand for snow shovels. Internal barriers, such as mountains, may cause problems in the distribution of goods. The distance between two trading partners is a major determinant of trade since this factor is significantly related with transportation cost (Salvacruz and Reed, 1993). Finally a market’s climate also determines the consumption of many products. It affects the type and weight of clothes people wear, what they eat and drink, and whether they seek recreation mainly out of doors or indoors (Cavusgil, 1987). Infrastructural factors are concerned with the state of a markets transportation system and its communication technology. The accessibility of a market for entry and internal distribution purposes is determined to a large degree by its infrastructure. Infrastructure has been called the aggregate of all facilities that allow a society to function (e.g., roads, railroads, bridges, major sea ports, docks, warehouses, air ports, telephone lines, and schools, as well as the terrain and navigable rivers; Ottum and Semenik, 1993; Cavusgil, 1987). Demographic characteristics are also one of the most commonly studied factors in the international market selection process. It takes people to make a market and very often the consumption of certain products is directly correlated with population figures. For 34 certain goods considered necessary, such as ethical drugs, health-care items, products, or educational supplies, population figures may be a very good indicator of market opportunities (Cavusgil, 1987). There are many different population factors. Logically the current population of a country can be measured in terms of its actual numbers, but often there are other population statistics which offer more information. For example, the population growth rate may offer an indication of a country’s future demand of agricultural imports because population growth tends to increase the demand of staple foods within a country. The urban versus total population statistic may also provide useful information as to whether the necessary level of critical mass exists within a country’s cities to warrant their consideration as possible target markets. Other factors, such as population density, may be more useful when combined with other market factors. For example, the relationship between a country’s population density and its agricultural import growth rate could be used to analyze the need for external sources of food and fiber. As a country becomes more densely populated it will tend to import more food because population increases tend to strain limited land resources (Salvacruz and Reed, 1993). Several indexes based upon population figures are also commonly quoted in the export marketing literature. Market size may be defined in terms of population figures. It is commonly expressed as a percentage of the total world market. For example, in 1983 the European Economic Community accounted for 16.28% of the total world market size (Cavusgil, 1987). 35 2.7.3 Trade Barrier, Legal, and Political Factors Trade barrier factors have been placed in many studies in order to account for their negative impacts on trade (See Appendix E). Phytosanitary regulations are important trade barriers affecting Michigan’s agricultural exporters. Other commonly mentioned trade barriers would include tariffs, taxes, quotas, labeling and packaging regulations, and customs paper work. Legal factors are related to the trade laws and political environment of the target country. Along with laws to regulate imports, legal factors may consist of local contract and sales regulations. Political factors are concerned with the nature and distribution of political and civil rights, as well as, the stability and legal structure of a market. A stable government is defined as one which has exhibited continuity in government, has achieved some level of democracy, and which has the potential for maintaining these conditions (Amador and Starbird, 1989). Several studies have recently looked at the importance of political factors on the market selection process of firms (See Appendix E). One of the major difficulties when dealing with the affects of political events on the market selection process of firms, is that of measurement. In this case, most authors have developed proxy factors for analyzing these political effects. These political factors are often chosen for their ability to represent a stable political structure. Several unique factors were developed by Amador and Starbird (1989). The first proxy variable is the index of democratization. It is an attempt to measure the level of political participation of the general population within a given country. It is measured by 36 taking the percentage of the voting population, and dividing it by the percentage of votes cast by minority parties and independents (Kurian, 1984). Another political proxy for measuring the political stability of a country is the years since the most recent constitution was ratified (Banks, 1987). The political rights factor is based on degree of voting process, existence of significant political opposition, multiplicity of political parties, fair polling practices, the relative power of elected officials, and suffrage (Gastil, 1986). The civil rights proxy is based on censorship of press or radio, free speech rights, governmental supervision of organizations, number of political prisoners, and the degree to which state security forces respect individual rights (Gastil, 1986). Finally a civilian versus military government factor was also included in Amador and Starbird’s model. Schollhammer and N igh (1983), looked at the relevance of the following political factors and how they affected the political events on foreign direct investments by German multinational corporations. 0 Inter-nation political events in the host country 0 Inter-nation political events in the home country 0 The political developments in a third country. 0 The state of inter-national political relationships between the home country and the potential host country. Schollhammer and N igh (1983) scaled the inter-nation political events by borrowing a methodology developed by Azar and Sloan. This information is available from a continually updated data bank called the Conflict and Peace Data Bank or COPDAB, which rates each country on a scale of being conflictive to cooperative, and has data on the 37 indicators of conflictive and cooperative dimensions of interaction for inter- and inta-nation political events for about 135 countries. 2.7.4 Social and Cultural Factors Social and cultural factors are concerned with the language and traditions of a country, as well as the distribution and reformation of social benefits within a particular market. Many export market researchers fail to include these factors in their analysis, as Cavusgil notes: “A country’s social, educational and religious systems critically influence its marketing system. These cultural factors have a crucial impact on product policy and are considered by many to be the biggest barrier to doing business overseas. Yet many export market researchers fail to include these factors in their desk research study. The reason for this may be due in part to the problems of tying to quantify cultural characteristics (Cavusgil, Pg. 24, 1987). ” While market screening methods are more easily adapted to dealing with social and cultural factors, Liander et al. (1967) made one attempt to quantify social characteristics. These factors, which were measured on likert scales, included ethnographic diversity, religious homogeneity, racial homogeneity, and linguistic homogeneity. These factors were used to arrange potential target markets into clusters. Ethnographic diversity was measured as the number of ethnographic groups comprising one percent of the population. Religious homogeneity was achieved at the point where at least 75 % percent of 3 counties population belonged to one religion. Racial homogeneity was arbitarily chosen at the point where at least 90% of the population was of the same racial group. Finally linguistic homogeneity was achieved by all of those counties where at least 85 % of the adult population spoke a common language. 38 2.7.5 Food and Agricultural Factors Although very few market selection studies deal directly with agricultural exports, one econometic study used to predict foreign markets was developed by the Foreign Agriculture Service (Salvacruz and Reed, 1993). The relevant agricultural factors used in that study were the following: 0 Total Agricultural Imports by county X in a defined time period. 0 Country X’s growth in Agricultural Imports measured over a defined time period. 0 County X’s agricultural imports from the US measured over a defined time period. 0 The growth in US agricultural imports to all counties measured over a defined time period. 0 County X’s self sufficiency ratio for agriculture over a defined time period. 2.7 .6 Marketing Factors Finally, most studies have used various marketing factors in order to obtain information about a company’s marketing stategy. Many marketing factors would be just as useful in a domestic marketing study as an international one. These factors try to collect information on consumer buying behavior, product demand, tansportation costs, and the stucture of consumption expenditures. Marketing factors may also include product demand, shipping costs, number of local competitors, prices, customer preferences, and the availability and quality of import tading partners. 39 2.8 Conclusion In conclusion, firms typically pass through a series of stages as they transform themselves from non-exporters to active exporters. Active exporters seek new markets through a market selection process while, by definition, reactive exporters react to unsolicited orders. Many different techniques may be used by active exporters for assessing and selecting target markets. Conceptual market assessment studies have suggested several market selection methodologies. Conceptual studies attempt to argue from theory and concept how market selection should be performed. These techniques include cluster analysis, econometic methods, and market screening. Cluster analysis groups counties together based upon their relative similarities. Many of the econometic methods use regression analysis for predicting high potential export markets. Unfortunately both of these techniques have been criticized as being costly, information intensive, and too complicated for small- and medium-sized firms to effectively utilize. The market screening methodology suggested by Papadopoulos (1986) and Cavusgil (1987) seems to offer the soundest stategic methodology. Market screening uses a filtering process for eliminating unsuitable target markets. The experiential market selection research has identified the nearest neighbor, psychological nearness, and ethnic affinity approaches as the most commonly utilized non- systematic techniques currently being utilized by exporters. It is thought that these non- systematic approaches are commonly utilized by exporters because exporters tend to feel more comfortable when exporting to counties with similar cultures, political systems, and languages. It is also thought that many exporters find it difficult and expensive to collect 40 the quantitative information used by econometic studies and some of the clustering techniques. The literature has shown that very little market selection research is directly related to agricultural companies. Most of the literature is devoted to the study of manufacturing firms. Many of these studies are more concerned with foreign direct investment than exporting. The market selection literature for exporters pose some interesting problems for agri-food shippers. Many of the suggested market selection techniques may be too complex and costly for small- and medium-sized firms (Papadopoulos, 1986; Papadopoulos and Denis, 1988). The experiential market selection research is sparse. Unfortunately many of the experiential studies on international market selection are not commodity specific, and do not present a detailed step by step analysis of the market selection process. One reason for this may be that many exporters do not systematically select their target markets in a step by step manner. Finally we can conclude that the majority of all experiential market selection methodologies fall into the upper left quadrant of Figure 2-1 on page 26. These techniques tend to depend heavily upon qualitative market selection criteria because it is typically easier to collect. Unfortunately qualitative market information has the disadvantage of being more difficult to rank. This may be one reason why exporters tend to compare their export markets based upon their relative levels of similarity than actually ranking them. The fact that many exporters tend to base their export decisions on market similarities has also caused them to become expansive exporters. In contast the suggested conceptual techniques are less expansive in their market selection approach. Both 41 econometic analysis and market screening are designed around the need to examine all possible markets, designating them as contactible methodologies. This suggests that the authors of the conceptual market selection literature feel that exporters may be missing market opportunities by excluding many potential export markets from their analysis. CHAPTER 3 SURVEY METHODOLOGY 3.1 Introduction This chapter discusses the research objectives, survey methodologies, and statistical procedures used in this study. The primary empirical research method used was a survey of active agri-food exporters. This chapter will describe the development of a detailed mailing list from the PIERS data set, and the second phase of the survey designed to identify and evaluate the general characteristics of agri-food exporters and the specific market selection methodologies and factors that agri-food exporters utilize. The statistical procedures used to analyze the survey results will also be discussed. These procedures included an analysis of the frequency that agri-food exporters use each particular market selection factor, a ranking of the individual market selection factors, a correlation analysis of the market factor groups with performance, and a cluster analysis. Finally, the response rates received by each phase of the survey will be presented, as well as the differences between the respondents and non-respondents from the first phase of the survey. 3.2 Research Objectives The primary goal of this thesis is to develop an understanding of market selection methods that can help small- and medium-sized agri-food companies develop new export markets and enhance their overall business opportunities and export performance. This thesis specifically focuses on the international market selection process because it is one of the key decisions for any firm planning an international marketing stategy. This is the first 42 43 study known to analyze the market selection methodologies that agri-food firms use, and it is important because very little is known about how agri-food exporters approach, analyze, and select new export markets. This study will add needed information to the current set of experiential market selection literature, and create a foundation for future studies attempting to help agri-food exporters. Given this goal, experienced agri-food exporters were the target population for this study, and six research objectives were developed and incorporated into the survey design. Experienced exporters were targeted because this study attempts to identify successful market selection methodologies, not the methodologies used by firms that have had less success with export marketing. This study is an exploratory study and the six research objectives are designed to gather important information on the market selection process rather than prove hypotheses, however several important hypotheses will be developed from the information that is collected. The six research objectives are: 1. Identify the general characteristics of successful agri-food exporters. 2. Identify what types of market selection methodologies agri-food exporters use for selecting target markets. 3. Identify the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. 4. Identify which types of market selection factors are related to export performance. 5. Identify and compare different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. 44 6. Compare and contast all of the above findings with the literature on manufacturing firms. The first research objective of this study is to identify the general characteristics of agri-food exporters. This is an important objective because information on even the most basic characteristics of agri-food exporters is either not available or exists only anecdotally. This study will add this basic information to the current set of market selection literature so that future studies will be able to draw upon this information and help these firms with the internationalization process. The second research objective of this study is to identify what types of market selection methodologies agri-food exporters use for selecting target markets. Even though extensive information exists about the methodologies used by manufacturing firms, there is little information on what types of methodologies agri-food firms currently use for selecting target markets. If future research is going to help agri-food exporters with their market selection methodologies, the current methodologies utilized by agri-food firms must first be identified. This research objective is very important because market selection methodologies are ultimately responsible for identifying the most appropriate target market. A sub-optimal market selection methodology may eliminate the most promising markets even before the market selection analysis is performed by the exporting firm. The third research objective of this study is to identify the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. Each target market is unique and is distinguished by its different social, macroeconomic, and cultural factors. This objective is important because the specific market selection factors 45 that an exporting firm utilizes should impact the ultimate effectiveness of the entire selection process. The market selection factors that an exporting firm uses may also be related to the type of market selection methodology utilized by the firm. For example, firms performing an econometic analysis would tend to consider quantitative market selection factors, firms utilizing an expansive methodology would tend to rely more heavily upon social and cultural factors, and firms using a market screening methodology could easily utilize both quantitative and qualitative market selection factors. The fourth research objective of this study is to identify which market selection factors are related to export performance. Those factors which are found to be highly correlated with export performance could then be recommended to agri-food exporters as key factors for selecting new target markets. This is an important objective, because it would allow firms to focus limited resources on collecting and analyzing a limited set of market selection factors related to export performance. The fifth research objective of this study is to compare different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. This is an important objective because firms with different characteristics may utilize different market selection factors when selecting target markets. It is also important to determine whether there are several key market selection factors common to all types of agri-food exporters regardless of firm size, the number of export markets, or the types of food or agricultural products that these firms export. If several key characteristics can be identified it may provide exporters with insights into where to spend the majority of their resources when analyzing potential target markets. 45 The sixth research objective of this study is to compare and contast all of the above findings with the literature on manufacturing firms. This objective will be incorporated throughout this thesis. This is an important objective because most of the market selection research analyzes how manufacturing firms develop new markets and do not consider agri- food companies. The commodity nature of the products that many agri-food companies export may affect the type of market selection factors and methodologies utilized. It will be important to determine whether agri-food firms behave like other firms when selecting target markets because this has important implications as to whether the current body of research on the internationalization process can be directly applied to the agri-food industry. 3.3 The Pre-Survey Stage In order to meet the goals and objectives of this study it was decided that the most efficient, cost effective, and timely manner for collecting information on the market selection methodologies and factors used by agri-food firms was to administer a mail survey. The first step in analyzing the international market selection factors used by agri- food exporters was to develop a comprehensive mailing list of exporting companies. A mailing list was developed from the PIERS data set (Port Import/Export Reporting Service) which was made available to this study by Purdue University. The PIERS data set is a detailed record of export tansactions that contains extensive information, including the names of exporters, the cities and states where they are located, the products they export, and the destination to which their exports are shipped. The export data used for this survey 47 were taken from a file which contained information on all fruit and vegetable export tansactions between 1978 and 1991. The names of companies that export apples, dry beans, tart cherries, and blueberries were originally targeted for this study because they are important products grown in the state of Michigan. After reviewing the PIERS data set and talking to officials in these four industies, it became apparent that many of the exporters who export these agricultural commodities may also ship other agricultural products. It also became clear that the actual number of agri-food firms in the state of Michigan that export any of these four commodities is very limited. For these two reasons a broader group of agri-food commodities was included in the mailing list. This increased the number of exporters that could be identified and surveyed throughout the United States. The entire population of agri-food exporters in the PIERS data set whose addresses could be identified and who exported the following commodities between 1978-1991 were included in the final mailing list: apples, apricots, blueberries, carrots, celery, cherries, corn products, cucumbers, dry beans, grapes, nectarines, onions, peaches, pears, plums, and potatoes. These commodities were chosen because they are grown in the state of Michigan and are relevant to Michigan’s agri-food exporters. Because the PIERS data set does not contain mailing addresses, the information obtained from the PIERS data set was cross referenced with a CD-ROM data base (Phone Disc) in order to identify each exporters current mailing address. Five hundred and six addresses from 34 different states were ultimately identified and included in the mailing list. 48 3.4 Survey Design This study employed standard techniques in the preparation of questions for the mail survey. Questions for Phase I and Phase II of the survey were kept very simple, and both phases of this survey were reviewed by a committee of two professors and three graduate students in order to assure that the survey instruments were both clear and reliable. Instructions were given throughout the survey. 3.4.1 Phase One: The Survey Postcards This survey was divided into two phases because the information obtained from the PIERS data set and the CD-ROM data base provided incomplete information about the firms on the mailing list (e. g. , no specific contact person or mailing address). Phase I of the survey was designed to qualify the mailing list by providing information obtained from the following four questions: 1. Does your company export a food or agricultural product? 2. How do you export (Direct, through a freight forwarder, etc.)? 3. Does your firm actively participate in the selection of any of its export markets? 4. Who would be the primary contact for export markets within your company? The first question of, “Do you export a food or agricultural product?”, is important because many firms in the PIERS data set do not consider themselves to be a food or agricultural exporter even though they may have technically exported a food or agricultural product in the past. There are several possible reasons for this. First, many agri-food 49 firms may have exported in the past, but they are not currently involved with export marketing. For one reason or another, they have decided to stop exporting products abroad. Other firms on the PIERS data list are clearly not food or agricultural exporters. Even though they have been placed on the PIERS data list, several firms from the non- respondent survey in Section 3.5 stated that they are actually manufacturing or chemical companies. The most likely explanation for this is that many firms may ship half filled containers abroad selling space to other firms in order to cover relatively higher overseas tansportation costs for a half filled container. The third possibility, which was confirmed from phase one of the survey, is the fact that several firms consider themselves to be an export facilitator and not a food or agricultural exporter. One of the primary goals of this thesis was to identify how agri-food firms select and enter target markets compared to other types of firms. There are many different export channels that an exporter can export through, however the most common export channels that agri-food exporters use have not been empirically tested. The question of, “How do you export?”, was included on the first phase of the survey because there may be important differences between the export marketing channels that agri-food firms use compared to other types of firms. The six different export channels considered included whether a firm exports direct, through a cooperative, through an export agent, through a freight forwarder, through another food, fruit, or vegetable shipper, or through a commodity association. The most common export channel expected to be utilized by the survey respondents was the direct marketing channel because the majority of firms surveyed will have at least five years of export experience and most likely have left the reactive stage of the internationalization process. 50 Finally, the primary contact for export marketing was identified for each of the exporting companies in order to enhance the mailing list. Many companies may have several marketing managers, and to address a survey to “Marketing Manager” would have likely lowered the response rate. The first phase of this survey was sent to 506 companies. A cover letter was sent that included the survey on a small 3%” x 5%” self addressed, stamped postcard (See Appendix A). A large percentage of the survey-postcards were expected to be returned because of its small size and limited number of questions. 3.4.2 Phase Two: The Questionnaire Initially, an international marketing manager from a successful fruit shipping company and the director of a key Michigan commodity association were contacted in order to provide information on how agri-food exporters select their target markets. These two interviews provided valuable information for designing the survey questionnaire. Many suggestions from these individuals were incorporated into the survey procedure. The most important of which stems from the fact that small- and medium-sized agricultural exporters tend to be very careful about releasing vital information on their business activities. For this reason a cover letter explaining who was conducting this survey, why it was being conducted, and a guarantee of confidentiality was sent with every survey. The use of categories instead of a “fill in the blank” format was also used to increase the response rate and ease exporters concerns on sensitive questions (e. g. number of employees, annual revenues, etc.). 51 Phase II of the survey was only sent to agri—food exporters who responded to the first phase of the survey as actively participating in the selection of their export markets (See Appendix B). Again, this is important because reactive exporters do not actively participate in the selection of their export markets and do not actively attempt to increase their sales through export marketing. A reminder postcard was sent to all companies who had still not returned the survey questionnaire after two weeks. The survey instrument consisted of nine pages and was sent to 134 exporters. The questionnaire presented exporters with 18 questions divided into two main sections. As stated earlier, the first research objective of this survey is to identify the general characteristics of agri-food exporters. Questions 8, 9, 15, 16, 17, and 18 were designed to gather information on each company (See Appendix B, Figure B—l). The statistical technique which will be utilized for analyzing this type of information will be a frequency analysis. In particular, each company’s size will be measured in terms of its number of employees and its gross annual sales level. Frequency data on the types of products that firms export, average annual growth rates, percentage of sales from exports, the years a company has been exporting, and the most common export markets will also be calculated. The majority of firms are expected to fall into the small- and medium-sized categories of having less than 150 employees or less than $150 million in gross annual sales. The second research objective of this survey is to identify which types of market selection methodologies are used by agri-food exporters for choosing target markets. Question 12 of the survey was developed to analyze whether a company is a contactible or expansive exporter, and question 13 was developed in order to discern whether an exporter uses mostly qualitative, quantitative, or a mixture of qualitative and quantitative 52 methodologies for selecting new export markets. These are important questions because the types of market selection methodologies most commonly utilized by exporting firms has been disputed in the market selection literature. This study expects to find that most exporters utilize a Qualitative/Expansive methodology for selecting export markets. This is based in part upon Papadopoulos and Denis’s (1988) suggestion that quantitative methodologies are too time consuming and costly for small and medium sized exporters to use. The majority of studies also suggest that most exporters utilize a market spreading approach, moving from one market to the next based upon cultural similarity. The third research objective of this survey is to identify the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. The survey listed 46 different market selection factors, all of which have been suggested by the experiential and conceptual sets of market selection literature. The first step in this analysis will be to present the frequency that each market selection factor is used by agri-food exporters. The fourth research objective of this international market selection survey is to identify which types of market selection factors are correlated with export performance. If certain market selection factor groups are found to be highly correlated with export performance, than exporters who are not currently utilizing these market selection factors may want to consider including them in their international market selection analysis. In order to identify which types of market selection factors are correlated with export performance, the 46 individual market selection factors were placed into six different categories. 53 These six categories include: Macroeconomic Factors. Geographic, Infrastuctural, and Demographic Factors. Trade Barrier, Legal, and Political Factors. Social and Cultural Factors Food and agricultural factors 999959!” Marketing Factors Each exporter was asked to evaluate these six market selection categories on a scale from 1 to 5 by their level of importance, the ease with which the information for each category could be collected, and the effectiveness of each category for actually selecting an export market. The survey information will be tested for correlations between the three performance questions (Questions 7, 11, and 14) and the six categories of market selection factors. This will be done with Kruskal and Goodman’s Gamma. Kruskal and Goodman’s Gamma was used because it is a test for linear association for ordinal x ordinal data“. This study expects to find certain market selection factors that are highly correlated with performance. Three performance indicators were designed and incorporated into the survey. These indicators measure the effectiveness of each firms market selection " For a table of two ordered variables, cases are first compared to determine if they are concordant or discordant. A pair of cases is concordant if the values of both variables for one case are higher (or both are lower) than the corresponding values for the other case. The pair is discordant if the value of one variable for a case is larger than the corresponding value for the other case, and the direction is reversed for the second variable. The numerator is the number of concordant pairs (P) minus the number of discordant pairs (Q) calculated for all distinct pairs of observations. Gamma (G) can be thought of as the probability that a random pair of observations is concordant minus the probability that the pair is discordant. G=(P-O)/(P+Q). Gamma is 1 if all observations are concentated in the upper left to lower right diagonal of the table. In the case of independence, gamma is 0 (SPSS, 1993). 54 methodologies, whether each firms has met their goals for exporting, and each exporter’s annual growth rate for total export sales. The fifth research objective of this study is to compare different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. Cluster analysis will be used to identify the key market selection factors common to various types of agri-food exporters regardless of size, product, or percentage of sales abroad. The 129 respondents will be divided into clusters based upon the 46 different market selection factors which they use. Cluster analysis identifies homogeneous groups, and places similar cases together by measuring the differences between the means of the cases among all of the selected factors. SPSS will calculate an index for each of the 46 factors and group them together with similar cases. While there are several methods for combining clusters, this study uses Ward’s method. Ward’s method is a frequently used method that calculates the means for all factors, and then for each case, the squared Euclidean distance to the cluster means. These distances are summed for all of the cases, and for each step, the clusters that merge are those that result in the smallest increase in the overall sum of the squared within-cluster distances (SPSS Professional Manual). Individual clusters will be examined and compared by their defining characteristics (e. g. the number of markets exported to, the percentage of exporters that export products in the frozen form, etc.). The differences between each cluster will be statistically tested with an Independent-Samples T Test in an attempt to form hypotheses as to why certain clusters value certain market selection factors more than others. Finally, this analysis should provide exporters with two types of information. It should provide them with which market selection factors are related to export performance depending upon 55 each clusters defining characteristics, and it should provide exporters with several key factors common to all clusters regardless of each clusters defining characteristics. The sixth research objective of this survey is to compare and contast all of the above findings with the literature on manufacturing firms. This will be done throughout this study by comparing the results of this study to the market selection literature. 3.5 Response Rates Five hundred and six companies were originally surveyed in the first phase of this study. Of the 506 companies originally surveyed, 192 responded, 46 of the surveys were returned by the postal service as having an insufficient address, and four of the postcards were received after the deadline. The final response rate for the first phase of the survey was 42.11% (See Table 3.1). 56 TABLE 3.1 PHASE 1 RESPONSE RATES Phase 1: Survey-Postcard # Respondents % Respondents Involved in Market Selection 129 67.19% Participation in Market Selection not Specified 5 2.60% Does not Participate in Market Selection 15 7.81% Referred to Another Exporter on List 32 16.67% Export Facilitator or Brokerage Services 1 0.52% Does not Export a Food or Agricultural Product 8 4.17% Out of Business/Phone Disconnected 1 0.52% Unwilling to Participate 1 0.52% Total % of Respondents 192 100.00% Surveys Returned 192 42.01% Not Returned 264 57.99% Total 456 100.00% * Original Survey Size = 506 ** Insufficient Address = 46 *** Surveys Received After the Deadline = 4 A 10% random sample of the non-respondents was selected from the first phase of the survey in order to determine whether those who responded to the first phase accurately reflect the population that this study is attempting to target. Table 3.2 shows the results of this test. It is interesting to note that 69.23% of the non-respondents did not consider themselves to be an agri-food exporter or were not involved in the market selection decision while 67.19% of the respondents did. This confirms that the target population for this study were the primary respondents. A large majority of those companies who did not respond would not have been considered for the second phase of the survey even if they had responded. 57 TABLE 3.2 SURVEY OF NON-RESPONDENT S Phase 1: Survey-Postcard Respondents Sample of Non- Respondentsi Exports and Actively Participates in Market Selection 67.19% 19.23% Not Exporting or Not Involved In Market Selection 29.17% 69.23% No Response 3.65% 11.54% Total Respondents 100.00% 100.00% One hundred and thirty four surveys were sent in the second phase of the survey to agri—food exporters who either stated that they actually participate in the selection of their export markets or left this question blank in the first phase of the surveys . Of the 134 surveys sent in the second phase of the survey, 60.45 % of the companies responded (See Table 3.3). TABLE 3.3 PHASE 2 RESPONSE RATES Phase 2: Market Selection Survey # Resnondents % Surveys Returned 81 60.45% Not Returned 53 39.55% Total 134 100.00% 5 While 129 respondents stated that they actively participated in the selection of their export markets, 4 surveys were received too late to be included in the mailing of the second survey; however, the 5 respondents who failed to answer whether they actively participated in the selection of their export markets were included in the second phase of the survey. 58 3.6 Summary This chapter described the methodology used to meet the six research objectives and collect the survey data. The first step in this process was to develop a comprehensive mailing list from the PIERS data set. The entire population of agri-food exporters whose addresses could be identified and exported the following commodities between 1978-1991 were included in the mailing list: apples, apricots, blueberries, carrots, celery, cherries, corn, cucumbers, dry beans, grapes, nectarines, onions, peaches, pears, plums, and potatoes. The first phase of this survey was sent to 506 companies, and was designed to establish whether a company actually exports a food or agricultural product, how it exports, whether they actively participate in the selection of their export markets, and who the primary contact for export market selection would be. The final response rate for the first phase of the survey was 42.01%. A 10% random sample of the non-respondents from the first phase of the survey showed that a significantly higher percentage of the non- respondents did not consider themselves to be an agri-food exporter. Other large differences between the non-respondents and respondents include the higher percentage of companies that stated that they were actually export facilitators or brokerage firms which helped to facilitate the export process for other firms, and the higher percentage of firms that did not participate in the selection of their export markets. One hundred and thirty four questionnaires were sent in the second phase of the survey to agri-food exporters who actively participate in the selection of their export markets. The second phase was designed to identify the general characteristics of agri-food exporters, the specific market selection factors that agri-food exporters utilize to distinguish 59 one target market from the next, what types of market selection methodologies agri-food exporters use for selecting target markets, and which market selection factors are related to export performance. 60.45 % of the companies surveyed in the second phase of the survey responded . CHAPTER 4 SURVEY RESULTS 4.1 Introduction This chapter presents the results obtained from the first and second phases of the survey. Section 4.2 presents the general characteristics of agri-food firms. This includes an analysis of company size and experience at exporting. This section also analyzes the types of commodities exported, the form in which they are exported, the marketing channels typically utilized for exporting agri-food products, and the destination markets for these commodities. Section 4.3 identifies the percentage of firms that utilize five market selection methodologies. These methods include the nearest neighbor approach, market spreading, market screening, and the quantitative and qualitative market selection methodologies. Section 4.4 presents an analysis of the frequency that agri-food exporters utilize each of the 46 different market selection factors. Section 4.5 presents the results of the correlation analysis. The first step of this analysis presents information on the individual performance indicators that will be correlated with the different types of market selection factors. These indicators include exporters’ opinions on how effective their current methods are for selecting target markets, whether exporters are satisfied with their achievements in exporting, and whether a companies export growth rate has been increasing over the past five years. The second step presents information on the importance, ease of information collection, and the effectiveness of the six main market selection categories. The final step presents the results from the correlation analysis of the market factor groups with performance. 60 61 Section 4.6 covers the results from a cluster analysis. The objective of this procedure is to identify homogeneous groups of firms based upon the 46 different market selection factors chosen by them. The similarities and differences between the characteristics and the different clusters will be presented and discussed. 4.2 Results Related to Research Objective 1 The first research objective of this international market selection study was to identify the general characteristics of agri-food exporters. This is an important objective because very little information is currently available on the characteristics of these firms. Tables 4.1 presents information on the average size of agri-food exporters. TABLE 4.1 NUMBER OF EMPLOYEES Question How many employees does your company employ? Percent of Respondents n=81 Less than 10 32.1 11-25 19.8 26-100 17.3 101-150 9.9 More than 150 21.0 Table 4.1 reports that 79.0% of the survey participants fall into the small- and medium-sized category of having less than 150 employees. As expected, the category of “Less than 10 employees” represents the largest number of respondents at 32.1%. 62 It is interesting to note that this study found most agri-food firms with less than 150 employees to be active exporters, while Piercy’s ( 1983) survey on market information found that exporters with less than 500 employees tend to be reactive exporters. Of the 148 firms that export a food or agricultural product in the first phase of the survey, 89.9% actively select their target markets while only 10.1% would be classified as reactive exporters. Table 4.2 below also presents information on the average size of agri-food firms in terms of gross annual sales. TABLE 4.2 GROSS ANNUAL SALES Question Approximately what is your company's gross annual sales level? Percent of Respondents n=79 Less than $10 million 31.6 $11-$25 million 22.8 $26-$50 million 19.0 351-5151 million 19.0 More than $150 million 7.6 Table 4.2 reports that 92.4% of all survey participants also fall into the small- and medium-sized category of having less than $150 million in gross annual sales. As expected, the category of having less than $10 million in gross annual sales represents the largest number of respondents at 31.6%. 63 Table 4.3 below shows the level of export dependence among survey respondents in terms of the percentage of export sales. TABLE 4.3 PERCENTAGE OF EXPORT SALES Question Approximately what percentage of your company’s sales come from export markets? Percent of Respondents n=81 0-5% 14.8 645% 21.0 16—25% 13.6 26-50% 17.3 51-75% 12.3 76-100% 21.0 The percentage of a company’s export sales abroad is commonly used as a measure for export market performance. Cavusgil warns that the danger in using this measure as a performance indicator is the assumption that the greater the percentage, the more successful an exporting firm is. This is not a valid assumption because it fails to show whether export efficiency is lacking in the firm. The percentage of a company’s export sales abroad is however an effective indicator of export dependence. The results presented in Table 4.3 were unexpected because the distibution is much flatter than what was originally anticipated. A priori, a large majority of firms were expected to be in the less than 25 % categories. 21% of the agri-food exporters report that they actually receive between 76- 100% of their total sales from abroad. 64 Table 4.4 demonstates the level of export experience that the surveyed agri-food exporters have with exporting. TABLE 4.4 YEARS EXPORTING Question How many years has your company been exporting? Percent of Respondents n=81 0-2 Years 3.7 3-5 Years 6.2 5-10 Years 27.2 10-20 Years 35.8 More than 20 Years 27.2 It should be pointed out that such a small percentage of firms exporting less than 5 years was expected because of the bias intoduced into this survey by utilizing the PIERS data set for creating the mailing list. All of the exporters obtained from this list should have been exporting for at least 4 years. Considering this fact, this study found that the largest category of firms, 35.8%, has been exporting for 10-20 years, 27.2% have exported between 5 and 10 years, and an equal percentage of firms has been exporting for more than 20 years. In general, the survey sample clearly is dominated by highly experienced exporting firms. Table 4.5 demonstates the vast array of agricultural commodities that the respondents export. Multiple responses were allowed for this survey question, and many exporters state that they export more than one of the following commodities. 65 TABLE 4.5 COMMODITIES EXPORTED Question Please check the fruit or vegetable products that your company has exported during the past 5 years? Percent of Respondents n=81 Apples 50.6 Pears 39.5 Dry Beans 34.6 Peaches 30.9 Corn 28.4 Carrots 21.0 Potatoes 19.8 Blueberries l7 .3 Tart Cherries 12.3 Grapes 1 1 .1 Citrus 7.4 Processed 7.4 Sweet Cherries 6.2 Cucumbers 6.2 Plums 6.2 Onions 6.2 Nectarines 4.9 Melons 4.9 Nuts 4.9 Apricots 3.7 Strawberries 3.7 Oats 2.5 The most commonly exported product by the respondents is apples. 50.6% of all exporters have exported some type of apple product. Pears are exported by 39.5% of the respondents, followed by dry beans (34.6%), peaches (30.9%), corn (28.4%), and carrots (21.0%). This distibution is not surprising considering that these commodities were specifically targeted in the original design of the mailing list. Commodities grown in Michigan were the main commodities targeted. The large percentage of apple exporters in this study was also expected because of the large number of apple shippers on the west coast included in the mailing list. While included in Table 4.5, citus fruits, melons, nuts, 66 stawberries, and oats were the only products not originally surveyed for, but as expected the overall percentage of exporters exporting any one of these products is fairly low. The average number of products exported by the respondents is 3.3 with a range of 1 to 10. The commodities exported in table 4.5 can be exported in many different forms, including fresh, frozen, dried, canned, or processed. Table 4.6 below demonstates the different forms in which agri-food exporters typically export their products. Multiple responses were also allowed for this survey question, and many exporters state that they export their products in more than one of the following forms. TABLE 4.6 PRODUCT FORM Question In what form are your food or agricultural products typically shipped? Percent of Respondents n=81 Fresh 51 .9 Dried 50.6 Canned 34.6 Processed 34.6 Frozen 24.7 While the commodities exported above can be exported in any form, the majority of firms exported in the fresh market. 51.9% of all firms export some or all of their products in this form. Table 4.6 also demonstates that 50.6% of all respondents export one or more of their products in the dried form. Fewer exporters deal with frozen, canned, or processed agri-food commodities, with 24.7% exporting frozen products, 34.6% canned, and 34.6% processed. 67 One of the primary goals of the first phase of this survey was to identify how agri- food firms select and enter target markets compared to other types of firms. There are many different export channels that an exporter can export through, however the most common export channels that agri-food exporters use has not been empirically tested. Table 4.7 below provides the results from the first phase of the survey which asked agri-food exporters to check all of the export channels which they utilize. Again, multiple responses were allowed to the question. TABLE 4.7 EXPORTING CHANNELS Question How do you export? Percent of Respondents n= 153 Direct 79.1 Through an export agent 43.1 Through a freight forwarder 30.1 Through another food, fruit. or vegetable shipper 30.1 Through a cooperative 4.6 Through a commodity association 2.0 This study found that 79.1% of the respondents who actively participate in the selection of their export markets export direct. It was originally believed that many exporters may also ship through organizations such as Cherry Cental in Northern Michigan, however very few agri-food exporters state that they export through a cooperative or a commodity association (4.6% and 2.0%). However, 43.1% of the respondents export through an export agent, 30.1% through a freight forwarder, and 68 30.1% through another food or agricultural shipper. Many firms used a combination of these methods and do not rely upon only one channel for exporting their products. Table 4.8 below shows the different export markets to which the surveyed agri-food firms export. Multiple responses were allowed. TABLE 4.8 GEOGRAPHICAL MARKETS Question Check the geographical areas that your company has exported to during the last 5 years. Percent of Respondents n=81 Pacific Rim Countries 76.5 Western Europe 75.3 Canada 70.4 South and Central America 61.7 Mexico 55.6 Other Asian Countries 49.4 Australia 34.6 Eastern Europe 29.6 Africa 21.0 While a stong attaction to similar markets cannot be ruled out entirely because Western Europe and Canada are important export markets for American agri-food exporters, the large percentage of companies that export to the Pacific Rim suggests that many experienced agri-food exporters do not confine themselves solely to a nearest neighbor or psychological nearness approach for selecting target markets. The most important export market was the Pacific Rim with 76.5 % of all exporters shipping product to this market. The second most important export market was Western Europe with 75.3% , and Canada was ranked third with 70.4%. The fact that Eastern Europe and Africa 69 were ranked last with 29.6% and 21.0% was expected. These two markets have been described by industry officials as poor markets, not because they often lack product demand but rather because they lack the ability to pay. After examining the results to table 4.8 a new variable was created in order to identify the number of export markets to which agri-food companies typically export. Table 4.9 below presents these results. TABLE 4.9 NUMBER OF EXPORT MARKETS Question How many different export markets does each agri-food firm export to. Percent of Respondents n=81 1 Export Market 13.6 2 Export Markets 7.4 3 Export Markets 11.1 4 Export Markets 13.6 5 Export Markets 11.1 6 Export Markets 17 .3 7 Export Markets 13.6 8 Export Markets 7.4 9 Export Markets 4.9 The average company surveyed by this study exports to approximately 4.7 different markets with a range from 1 to 9. This suggests that most firms have experience in entering multiple markets and have been through the market selection process repeatedly. In summary, the various survey questions related to general characteristics give the following profile for the surveyed agri-food exporters: 79% have less than 150 employees and 93.4% have less than $150 million in annual gross sales. 89.9% participate in the 70 selection of their export markets. The percentage of total sales that were export sales varied greatly while experience in exporting averaged between 10 and 20 years. On average, these firms export 3.3 different products. 79.1% export direct, however exporting through export agents, freight forwarders, and other agri-food shippers is also common (43.1% to 30.1% of respondents). Finally the average exporter exports to 4.7 different markets, the most common include the Pacific Rim, Western EurOpe, Canada, and South and Cental America. In general, the survey respondents represent a highly experienced group of exporters. 4.3 Results Related to Research Objective 2 The second research objective of this study was to identify what types of market selection methodologies agri-food exporters use for selecting target markets. This research objective is very important because market selection methodologies are ultimately responsible for selecting the most appropriate target market. A sub-optimal market selection methodology may eliminate the most promising markets even before the market selection analysis is performed by the exporting firm. 71 Table 4.10 below assesses whether a company typically utilizes a nearest neighbor approach, a market spreading approach, or a market screening approach. TABLE 4.10 MARKET SELECTION METHODOLOGY Question When selecting new export markets, does your company typically: Percent of Respondents n=71 Consider a relatively small number of countries that are geographically close 26.8 Consider a relatively small number of countries that have culturally similar markets to those you serve in the US 16.9 Consider a relatively large number of counties, narrowing them down to one or two target markets 56.3 While many studies that have surveyed manufacturing firms have found a high degree of correlation between market similarity and market selection preferences (Davidson, 1983), this study found that agri-food firms do not follow this pattern. 56.3% of agri-food exporters state that they do not use a nearest neighbor or psychological nearness approach for selecting target markets. The majority of exporters typically utilize a methodology similar to the preferred market screening methodology suggested both by Papadopoulos and Cavusgil. Only 26.8% state that they typically follow a nearest neighbor approach in the selection of their export markets, while only 16.9% said that they typically analyze a small number of culturally similar markets or use what is called a market spreading technique. In another study by Cooper and Kleinschmidt (1985) older and more 72 experienced firms tended to utilize a “world orientation approach” for selecting target markets. While no statistical difference in terms of export experience or number of years exporting was found between those that elect to use a ‘world orientation approach” or a nearest neighbor approach, the majority of firms in this study are experienced exporters with more than 10 years of export experience. Table 4.11 below assesses whether a company typically uses a more qualitative or quantitative market selection technique. TABLE 4.11 QUALITATIVE AND QUANTITATIVE METHODOLOGIES Question Export marketing mangers often have different methods for choosing new export markets. Qualitative methods tend to utilize information gathered from news reports, expert opinion, or the marketing manager's personal views and experiences about a particular country. Quantitative methods for market selection tend to rely more heavily upon purely statistical information. such as GDP per capita or market size. How would you describe your methods for choosing export markets? Percent of Respondents n=79 Only qualitative methods are used 7.6 Mostly qualitative methods are used 50.6 An equal mix of qualitative and quantitative methods are used 39.2 Mostly quantitative methods are used 2.5 Only quantitative methods are used 0.0 This study found that the majority of agri-food exporters use qualitative methods for selecting target markets. This is consistent with Papadopoulos and Denis’s (1988) suggestion that quantitative market selection methodologies may be too time consuming and 73 costly for small- and medium-sized exporters to use. On a qualitative to quantitative scale, Table 4.11 demonstates how 50.6% of agri-food exporters typically utilize mostly qualitative methods for selecting international markets, and 7 .6% use only qualitative methods. While 39.2% state that they typically use an equal mix of both qualitative and quantitative methods, only 2.5 % state that they use mostly quantitative methods and no exporters state that they use only quantitative methodologies for selecting new export markets. The results for these two questions on methodology suggest that experienced agri- food firms tend toward qualitative, contactible methods. This is a clear addition to the existing literature since the vast majority of the literature suggests that methods should be (conceptual literature) quantitative, contactible or are (experiential literature) qualitative, expansive. Many experienced firms apparently seem to value contactible methods while avoiding the complexity and cost of quantitative methods. 4.4 Results Related to Research Objective 3 The third research objective of this study is to identify the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. This objective is important because the types of market selection factors that an exporting firm utilizes for selecting target markets ultimately distinguish which export market is selected by the exporting firm. All of the marketing factors in Table 4.12 and Table 4.13 have been suggested from either the conceptual or experiential sets of market selection literature, but this is the first study specifically designed to analyze which market selection factors agri- 74 food exporters use (See Appendix E). Table 4.12 lists the 46 international market selection factors according to the six market selection categories. Table 4.13 ranks the 46 international market selection factors by their overall frequency of use. The right hand column in both tables presents the percentage of exporters utilizing that particular market selection factor. Factors by Factor Groups 75 TABLE 4.12 MARKET SELECTION FACTORS BY FACTOR GROUP Macroeconomic Factors 35.9 Gross Domestic Product per Capita 38.5 Exchange Rate Fluctuations 55.1 Inflation Rate 34.6 Income Distribution 46.2 Balance of Payments 24.4 Rate of Unemployment 16.7 Geographic, Infrastructural, and Demographic Factors 43.7 Distance from the United States 35.5 Stage of development 72.4 Availability of Ports, Highways, and Railroads 73.7 Total Population or Population Growth Rate 59.2 Age Composition of Country 13.3 Average Family Size 7.9 Trade Barriers, Legal. and Political Factors 66.13 Type of Political System 42.1 Government Stability 86.8 Local Contract and Sales Regulations 72.4 Level of Civil. Human, and Political Rights 17.1 Ability to Enforce Contracts 77.6 Phytosanitary Regulations 75.0 Labeling and Packaging Regulations 69.7 Import Tariffs 85.5 Texas or Fees 75.0 Import Licensing Regulations 82.9 Customs Paper Work 60.5 Political Orientation Towards the US 48.7 Social and Cultural Factors 24.0 Whether English is the Primary Language Spoken 15.0 The Number of Languages Spoken 8.8 The Number and Types of Religions 6.3 The Number of Different Racial Groups 10.0 Food Preparation Methods and Eating Habits 86.3 Whether Country is Culturally Similar to the US 1 1.3 Social Customs 30.0 Food and agricultural factors 71 .3 Total Annual Food or Agricultural Import from the US 57.5 Total Annual Food or Ag. Imports from all Sources 60.0 Total Annual Imports of Your Type of Product 86.3 Total Annual Imports of Similar Products 78.8 Growth Rate of Agricultural or Food Imports from US 67.5 Growth Rate of Food or Ag. Imports from all Sources 61.3 Local Production of Your Product 82.5 Local Production of Similar products 76.3 Marketing Factors 82.5 Current Product Demand 97.5 Overseas Shipping Costs 77.8 Number of Local Competitors 80.2 Average Local Prices of Your Product 82.7 Customer Preferences 91.4 Availability of Import Trading Partners 66.7 Reliability of Import Trading Partners 81.5 76 TABLE 4.13 MOST FREQUENTLY UTILIZED MARKET SELECTION FACTORS Most Frequently Utilized Market Selection Factors Current Product Demand 97.5 Customer Preferences 91.4 Government Stability 86.8 Food Preparation Methods and Eating Habits 86.3 Total Annual Imports of Your Type of Product 86.3 Import Tariffs 85.5 Import Licensing Regulations 82.9 Average Local Prices of Your Product 82.7 Local Production of Your Product 82.5 Reliability of Import Trading Partners 81 .5 Number of Local Competitors 80.2 Total Annual Imports of Similar Products 78.8 Overseas Shipping Costs 77.8 Ability to Enforce Contracts 77.6 Local Production of Similar products 76.3 Phytosanitary Regulations 75.0 Taxes or Fees 75.0 Availability of Ports, Highways, and Railroads 73.7 Local Contract and Sales Regulations 72.4 Stage of development 72.4 Labeling and Packaging Regulations 69.7 Growth Rate of Agricultural of Rood imports from US 67.5 Availability of Import Trading Partners 66.7 Growth Rate of Food or Ag. Imports from all Sources 61.3 Customs Paper Work 60.5 Total Annual Food or Ag. Imports from all Sources 60.0 Total Population or Population Growth Rate 59.2 Total Annual Food or Agricultural Import from the US 57.5 Exchange Rate Fluctuations 55.1 Political Orientation Towards the US 48.7 Income Distribution 46.2 Type of Political System 42.1 Gross Domestic Product per Capita 38.5 Distance from the United States 35.5 Inflation Rate 34.6 Social Customs 30.0 Balance of Payments 24.4 Level of Civil, Human, and Political Rights 17.1 Rate of Unemployment 16.7 Whether English is the Primary Language Spoken 15.0 Age Composition of Country 13.3 Whether Country is Culturally Similar to the US 1 1 .3 The Number of Different Racial Groups 10.0 The Number of Languages Spoken 8.8 Average Family Size 7.9 The Number and Types of Religions 6.3 77 4.4.1 Macroeconomic Factors According to Tables 4.12 and 4.13, macroeconomic factors are used relatively less often by agri-food firms than other factors. While at first glance this may seem surprising, it is typically only the conceptual market selection methodologies such as econometic and cluster analysis that incorporate macroeconomic factors. The only macroeconomic factor utilized by a majority of agri-food exporters is exchange rate fluctuations (55.1%). It is interesting to note that 56.3% of the exporters in this study state that they typically utilize a market selection methodology similar to market screening. One of the key macroeconomic factors suggested by the market selection literature for screening out inappropriate markets is gross domestic product. However, only 38.5% of the respondents in this study state that they typically use GDP for selecting new target markets. This suggests that gross domestic product, while extensively cited by the export marketing literature, is not a key market selection factor for screening out inappropriate agri-food markets. It also suggests that the most common market selection factors used by manufacturing firms are not necessarily used by agri-food firms. Income distibution has also been suggested by many as a good measure of market size and demand (Bartles, 1963; Cavusgil, 1987; Cooke, 1972; Ottum and Semenik, 1993). Markets require not only people, but people with money. While the most frequent write-in response (suggested by 15 respondents) to this question on the survey was the ability to pay, income distibution was used by less than half (46.2%) of the respondents. This may indicate that agri-food exporters typically do not analyze markets in terms of whether the general population has the necessary income, but only if the import trading partner has the ability to pay. Because of the small size of many agri-food exporters, it 78 may be that this is the key requirement for selling products abroad. Perhaps the benefits of a deeper analysis of any particular target market’s income distibution do not outweigh the COStS . 4.4.2 Geographic, Infrastuctural, and Demographic Factors Among the geographic, infrastructural, and demographic factors, the stage of development (72.4%), and the availability of ports, highways, and railroads (73.7%) were the most commonly utilized factors for selecting new target markets. While this was expected because of the bulk nature of the commodities being shipped and the need for tansportation services, it is surprising that the actual distance from the United States was only used by 35.5 % of the respondents. Age composition of a county (13.3%) and average family size (7.9%) were the two least important factors for this group. Other studies have suggested that population figures are highly correlated with the consumption of many products (Cavusgil, 1987). Population trends have future implications for the size of a market and market demand. This study found that 59.2 % of the respondents typically utilize total population or population growth rates for selecting target markets. 4.4.3 Trade Barrier, Legal, and Political Factors In general exporters tend to use tade barrier, legal, and political factors quite frequently. Tariffs can affect the competitiveness of the imported products. Other counties may have stict health and safety regulations on the import and sale of food products. Stict phytosanitary regulations have kept exporters out of markets. For example, Michigan apples cannot be shipped to Mexico. It appears that the factors that can directly affect business activities such as government stability (86.8%), import tariffs 79 (85.5%), import licensing regulations (82.9%), and phytosanitary regulations (75.0%) are very important to agri-food exporters. However it also appears that those factors which do not directly affect agri-food exporters are not used by a majority of firms for selecting target markets. These factors include the level of civil, human, and political rights (17.1%), type of political system (42.1%), and the political orientation towards the United States (48.7%). 4.4.4 Social and Cultural Factors While Cavusgil suggests that social and cultural factors are not included by many export market researchers in the selection of target markets, this study found that agri-food exporters are very aware of social and cultural factors which have a direct effect upon their marketing stategies. Food preparation methods and eating habits is the fourth most commonly utilized market selection factor among all exporters (86.3% of the respondents analyze this factor when selecting target markets). None of the other social and cultural factors listed in Tables 4.12 and 4.13 are used frequently in the marketing practices of agri- food firms. “Whether English is the primary language spoken” is only used by 15.0% of the exporters, and social customs are only used by 30.0% of the respondents. The least important factors are the number and types of religions (6.3%), average family size (7 .9%), and the number of languages spoken (8.8%). From the exporter’s perspective, it is probably safe to say that these social and cultural factors have relatively less impact on the overall demand for agri-food products. 80 4.4.5 Food and agricultural factors As with the macroeconomic factors, manufacturing factors similar to the food and agricultural factors have been utilized in many econometic studies as a proxy factor for current product demand. However, unlike the macroeconomic factors, the food and agricultural factors seem to be heavily used by agri-food exporters. All of the food and agricultural factors are used by a majority of the respondents. The most important food and agricultural factors include total annual imports of your type of product (86.3%) and the total annual imports of similar products (78.8%). It is unclear if agri-food exporters are gathering this information from statistical reports, or just obtaining a qualitative feel for these factors when considering target markets. 4.4.6 Marketing Factors Finally, the most important group of market selection factors were the marketing factors. The most frequently used market selection factors of any group are current product demand (97.5 %) and customer preferences (91.4%). The most important write-in response (suggested by 15 respondents) to this question was the ability to pay. It is not surprising that current product demand is an extemely important market selection factor. In fact, all of the marketing factors were expected to be very important for agri-food exporters. Perhaps the most relevant question for future research is, “How do agri-food exporters measure current product demand, and how do they stay abreast of changes in customer preferences?”. These two market selection factors can be qualitative and each exporter’s opinion of current product demand in any one country may be very different. 81 4.5 Results Related to Research Objective 4 The fourth research objective of this study is to identify which market selection factors are related to export performance. This objective is important because, if certain market selection factor groups are found to be correlated with export performance, than exporters who are not currently utilizing these market selection factors can be shown which market selection factors they should be utilizing in order to become more effective at selecting new target markets. 4.5.1 Performance Indicators The first step in this analysis was to gather information on the individual performance indicators that will be correlated with the different types of market selection factors. These indicators include exporters’ Opinions on how effective their current methods are for selecting target markets, whether exporters are satisfied with their achievements in exporting, and whether companies growth rates have been increasing over the past 5 years. 82 Table 4.14 measures exporters’ opinions about their firm’s ability to select new international markets. TABLE 4.14 MARKET SELECTION EFFECTIVENESS Question Overall how would you rate the effectiveness of your methods for selecting foreign markets? Percent of Respondents n=80 Our methods need substantial improvement 16.3 Our methods need some minor improvements 27.5 Our methods are usually effective 50.0 Our methods are nearly always effective 6.3 As expected most exporters (77.5 %) feel that their market selection methods are usually effective or only need some minor improvements. Only 16.3 % state that they need substantial improvement, and 6.3 % feel that their market selection methods are nearly always effective. 83 The question in Table 4.15 is aimed at analyzing the historical record of a firm’s success in selecting export markets by analyzing whether an export marketing manager has typically met established goals. TABLE 4.15 EXPORT GOALS Question How satisfied has your company been with its achievements in exporting? Percent of Respondents n = 80 Our export sales have exceeded our goals 27.5 Our export sales have matched our goals 46.3 Our export sales have been below our goals 26.3 Several studies indicate that a manager’s desire to pursue basic business goals can be crucial to export market performance. The implication is that the decision-maker’s preferences for organizational goals, or the importance placed on the achievement of each goal, is a direct determinant of decision-making behavior. The empirical studies support this expectation by revealing a stong relationship between export behavior and the level of managerial aspirations for profits, growth, and risk-taking (Cavusgil, 1984). Approximately half of all exporters, 46.3%, state that their export sales have matched their goals, while 24.5% state that they have exceeded their goals, and 26.3% state that export sales have been below their goals. These frequencies suggest stong performance against goals for 73.8% of the firms surveyed. ma imp Stlcg 84 Table 4.16 measures the growth rate in export sales. It is designed to identify if a company is actively exploring and taking advantage of its international sales opportunities. TABLE 4.16 EXPORT GROWTH RATE Question Over the past 5 years what has been your company’s average annual growth rate for total export sales? Percent of Respondents n=79 Declining 5.1 Stable 21.5 1-5% Growth 27.8 6-10% Growth 21.5 More than 10% 24.1 Again, the responses indicate relatively high levels of performance. Few exporters, 5.1% , say that their international sales are declining while 73.4% are experiencing some level of growth. Collectively, these three questions paint a picture of a relatively successful group of firms. Given the extensive experience of these firms (reported earlier), this is not particularly surprising. 4.5.2 Market Selection Groups The second step to fulfill the fourth research objective of identifying which types of market selection factors are related to export performance was to gather information on the importance, ease of information collection, and the effectiveness of the six main market selection categories. Recall that the survey divided the 46 international market selection 85 factors into six factor groups in order to determine which types of factors are correlated with export performance. These six groups include: Macroeconomic Factors Geographic, Infrastuctural, and Demographic Factors Trade, Legal, and Political Factors Social and Cultural Factors Food and agricultural factors 99:59.“? Marketing Factors Table 4.17 below presents the results of this analysis. C'II 1‘ A. .t 242‘s. 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Co 60:2.an 333333. .o 80 200w mmmCO>_HOOwww\0mmm\QOCNHhOQE_ ecoaoem 230cm 9.90m”. .2330 230mm 220mm 220mm 0:33:32 5.3—3254‘ van .3000 233:9“. can 029200800 o_Eocoom use coon £53 .eumfi. cc 6582380: 6292006 owned mmbomo ZOFUmqmm H22 2 .v mine; I310 Tab of -' all: 0116 87 As expected from the analysis of the individual factors, the marketing group was rated by exporters as including the most important factors for selecting new target markets. Table 4.17 shows that 56.3% of the respondents feel that this group was “Very Important”. On a scale from 1 to 5 with 5 being “Very Important”, this category received a mean score of 4.3. Trade, legal, and political factors were the next most important category with a mean score of 4.2. 48.1% of all exporters feel that tade, legal, and political factors are “Very Important”. As expected after analyzing the low scores given to most of the social and cultural factors, it is not surprising that this group was considered to be the least important group with a mean score of 2.7. All of the scores related to the ease of gathering information on each market selection group were evenly distibuted. This is surprising because collecting information on many of the quantitative market selection factors in the macroeconomic and food and agricultural groups is taditionally a very difficult and time consuming task. The macroeconomic and food and agricultural groups had mean scores of 3.2 and 3.1. The geographic, infrastuctural, and demographic factor group had the highest mean score at 3.4. The fact that the difficulty ratings are so low is perhaps consistent with the notion that agri-food firms do not measure these taditionally quantitative factors in a quantitative manner. It is more likely that agri-food firms measure taditionally quantitative factors in a qualitative sense. For example, firms may not actually be measuring the total annual imports of their types of products into each possible target market, however they may be attempting to “obtain a general feel for each market and react upon their impressions” as one exporter wrote on the survey. 88 The scores for the effectiveness of each factor group were only slightly more varied. The marketing group was rated as the most effective group with a mean score of 3.7. Also rated with a mean score of 3.7 is the food and agricultural group. As expected, the least effective group for selecting target markets are the macroeconomic and “social and cultural” groups. These two groups had means scores of 2.7 and 2.8, however this was not surprising because most of the factors in these two groups are not frequently utilized by agri-food firms. 4.5.3 Correlation Analysis The final step in identifying which market selection factors are correlated with export performance is the actual correlation analysis with the information collected in Sections 4.5.1 and 4.5.2. This procedure was performed with Goodman and Kruskal’s Gamma for Ordinal x Ordinal data in SPSS. A score of 1 represents perfectly correlated variables, a score of 0 means that no correlation can be found, and a score of -1 means that the two variables are perfectly negatively correlated. Table 4.18 presents the results from this analysis. 89 TABLE 4.18 Correiations with Goodman and Kruskal's Gamma CORRELATION S WITH PERFORMANCE INDICATORS Performance Indicators Major Market Factor Groups Number 7 Number 11 Number 14 Macroeconomic Importance -0.15 0.02 -0.12 Macroeconomic Ease -0.16 -0.02 0.23 Macroeconomic Effectiveness -0.06 -0.16 0.06 Geographic Infrastructural, and Demographic Importance -0.01 -0.09 -0.09 Geographic Infrastructural, and Demographic Ease -0.20 0.13 0.24 Geographic Infrastructural, and Demographic Effectiveness -0.09 -0.05 0.02 Trade, Legal, and Political Importance 0.03 0.15 -0.06 Trade, Legal, and Political Ease -0.07 0.01 0.01 Trade, Legal, and Political Effectiveness -0.16 0.26 0.25 Social and Cultural Importance 0.06 0.13 -0.02 Social and Cultural Ease -0.19 0.09 0.35 Social and Cultural Effectiveness 0.08 0.17 -0.06 Agri-food Importance -0.07 0.13 0.04 Agri-food Ease -0.26 0.06 0.21 Agri-food Effectiveness 0.01 0.12 0.16 Marketing Importance 0.20 —0.08 -0.02 Marketing Ease -0.30 0.22 0.15 Marketing Effectiveness -0.03 0.19 0.18 None of the correlations are statistically significant. The highest level of correlation found between any of the performance questions and any market selection groups was .35. Although this result is disappointing, it is not surprising in light of the responses received. Collectively, the respondents are a relatively homogeneous group - highly experienced, relatively successful and in fair agreement about the importance, ease of use, and effectiveness of the various factors. The data may not have exhibited enough variation to create stong performance correlations. In addition, the factor groups alone are not a complete model of market selection. Further work on an understanding of cause and effect relationships with performance is clearly needed. 4.6 Results Related to Research Objective 5 The fifth research objective of this study is to compare different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for 90 selecting target markets. This is an important research objective because firms with different characteristics may utilize a different mix of market selection factors when selecting target markets. Several key market selection factors may be common to all types of agri-food exporters regardless of each firm’s size, number of export markets, or types of agri-food products exported. The first step in meeting this objective was forming homogeneous groups of respondents according to the 46 different market selection factors chosen by the agri-food exporters. A binary test was run with SPSS in order to form clusters with Ward’s method. Ward’s method is a commonly used method for calculating the means of all factors. For each case, the squared Euclidean distance to each of the cluster means was calculated. These distances were summed for all of the cases, and at each step, the clusters that merge were those that resulted in the smallest increase in the overall sum of the squared distances (SPSS Professional Manual). Given that the clusters are formed upon the similarities of an exporting firm’s responses to the international market selection factors, each cluster should represent a group of firms with similar market selection characteristics. By analyzing the differences between these characteristics and the market selection factors, it should be possible to identify which factors are relatively more important for each cluster. After a careful study of the results from the cluster analysis, all of the respondents were divided into 3 different groups based'upon their overall usage of the 46 different market selection factors. Table 4.19 shows the percentage of exporters in each cluster that utilize each market selection factor. TABLE 4.19 MARKET SELECTION FACTORS BY CLUSTERS Ali Groups Cluster I Cluster 2 Cluster .1 Market Selection Factors by Clusters Number of Exporters in Cluster 74 41 19 14 Macroeconomic Factors Gross Domestic Product per Capita 38.5 24.4 42.1 78.6 Exchange Rate Fluctuations 55.1 63.4 21.1 71.4 Inflation Rate 34.6 34.1 5.3 71.4 Income Distribution 46.2 46.3 26.3 78.6 Balance of Payments 24.4 19.5 10.5 50.0 Rate of Unemployment 16.7 9.8 5.3 57.1 Geographic, Infrastructural. and Demographic Factors Distance from the United States 35.5 34.1 31.6 50.0 Stage of development 72.4 68.3 68.4 100.0 Availability of Ports, Highways, and Railroads 73.7 80.5 52.6 78.6 Total Population or Population Growth Rate 59.2 61.0 36.8 58.7 Age Composition of Country 13.3 4.9 5.3 50.0 Average Family Size 7.9 0.0 5.3 35.7 Trade Barriers, Legal, and Political Factors Type of Political System 42.1 34.1 36.8 78.6 Government Stability 86.8 80.5 89.5 100.0 Local Contract and Sales Regulations 72.4 78.0 47.4 85.7 Level of Civil, Human, and Political Rights 17.1 4.9 10.5 64.3 Ability to Enforce Contracts 77.6 85.4 52.6 85.7 Phytosanitary Regulations 75.0 92.7 26.3 85.7 Labeling and Packaging Regulations 69.7 78.0 31.6 92.9 Import Tariffs 85.5 87.8 78.9 85.7 Texas or Fees 75.0 78.0 57.9 85.7 Import Licensing Regulations 82.9 82.9 73.7 92.9 Customs Paper Work 60.5 61.0 42.1 78.6 Political Orientation Towards the US 48.7 36.6 36.8 100.0 Social and Cultural Factors Whether English is the Primary Language Spoken 15.0 14.6 5.3 35.7 The Number of Languages Spoken 8.8 9.8 0.0 21.4 The Number and Types of Religions 6.3 2.4 5.3 21.4 The Number of Different Racial Groups 10.0 9.8 0.0 28.6 Food Preparation Methods and Eating Habits 86.3 90.2 78.9 92.9 Whether Country is Culturally Similar to the US 1 1.3 9.8 5.3 28.6 Social Customs 30.0 68.3 5.3 100.0 Food and agricultural factors Total Annual Food or Agricultural Import from the US 57.5 68.3 5.3 100.0 Total Annual Food or Ag. Imports from all Sources 60.0 65.9 15.8 100.0 Total Annual Imports of Your Type of Product 86.3 95.1 63.2 92.9 Total Annual Imports of Similar Products 78.8 90.2 47.4 92.9 Growth Rate of Agricultural or Food Imports from US 67.5 85.4 15.8 92.9 Growth Rate of Food or Ag. Imports from all Sources 61.3 73.2 15.8 100.0 Local Production of Your Product 82.5 95.1 57.9 85.7 Local Production of Similar products 76.3 90.2 42.1 85.7 Marketing Factors Current Product Demand 97.5 100.0 89.5 100.0 Overseas Shipping Costs 77.8 80.5 63.2 92.9 Number of Local Competitors 80.2 92.7 52.6 71.4 Average Local Prices of Your Product 82.7 90.2 63.2 78.6 Customer Preferences 91.4 100.0 68.4 92.9 Availability of Import Trading Partners 66.7 85.4 26.3 71.4 Reliability of Import Trading Partners 81.5 97.6 57.9 71.4 92 Cluster 3 represents a group of “high frequency factor users”. The high frequency factor users use nearly all of the 46 market selection factors. Even overall, the low-use factors (e.g. social and cultural factors) are used more frequently by this group than the other two. Thirty-four of the 46 factors are used by at least two thirds of this clusters members, while only six of the 46 factors are used by less than 50% of the members in this cluster. Cluster 2 represents a group of “limited factor users”. Most of the market selection factors in this group have low frequency use with very selective high frequency use. Only seven of the 46 market selection factors are used by at least two thirds of this cluster’s members, while 30 factors are used by less than 50% of the limited factor users. Cluster 1 represents a group of “moderate factor users”. This group falls in-between the limited factor users and the high frequency factor users. Twenty-six of the 46 market selection factors are utilized by two thirds of this cluster’s members, while 16 factors are used by less than 50% of the moderate factor users. Table 4.20 below displays characteristic differences between each of the 3 clusters. All of the results in Table 4.20 are expressed as the percentage of respondents in each cluster that provided a positive response. For example, 21.4% of the respondents in cluster 3 export through a cooperative. A two tailed T-test was used to identify statistical differences between clusters. For example, the symbol :1: means that a significantly greater number (at the .10 level) of the respondents in cluster 3 export through a cooperative compared to cluster 1. 93 TABLE 4.20 CHARACTERISTIC DIFFERENCES BETWEEN CLUSTERS In Cluster 41 19 14 Cluster 1 Cluster 2 Cluster 3 % % % Direct 3 an a Forwarder another Fruit or V 8 Association to Canada to Mexico to Western to Eastern to Latin America to Australia to Pacific Rim to Other Asian Countries to Africa Fresh Products Frozen Products Dried Products Canned Products Processed Products Seed Products Beans Tart Cherries Sweet Cherries Blueberries Pears Corn Carrots Cucumbers Peaches Potatoes Onions Nectarines Oats Nuts and Almonds s Plums Strawberries Melons 5 Citrus G a Processed Food or Product Significantly greater than Cluster 1 at .10 Level for One-Tailed T-Test ' ' Significantly greater than Cluster 2 at .10 Level for One-Tailed T-Test 92. 4. ”56.1 34.2 ”48.8 4.9 ”75.6 ”63. ”85. ”39. ”68.3 31.7 80.5 ”56.1 22. 56.1 19.5 46.3 26.8 26.8 4.9 53.7 31.7 7.3 4.9 17.1 ”43.9 34.2 19.5 4.9 31.7 22.0 ”9.8 4.9 2.4 2.4 7.3 4.9 4.9 ”9.8 ' '12.2 ' ”14.6 ' ”12.2 84. O. 31. 47. 15. O. 52.6 26.3 47. 10.5 31.6 21.1 68.4 31.6 5.3 42.1 2.1 57.9 52.6 42.1 0.0 36.8 31.6 426.3 10.5 10.5 15.8 21.1 10.5 5.3 15.8 15.8 0.0 0.0 0.0 5.3 0.0 5.3 0.0 0.0 0.0 0.0 0.0 92. ”21. 42. 50. ”42. 0. ”78.6 ”64.3 ”78.6 ”28.6 ”64.3 #“643 ”92.9 ”57.1 ”28.6 57.1 21. 57.1 35.7 42.9 0. 57.1 42.9 14.3 7.1 #“35.7 ”57.1 21.4 :I:”42.9 14.3 ”57.1 14.3 0. ' “14.3 ' ”14.3 0.0 7.1 7.1 0.0 7.1 7.1 94 Table 4.21 below provides the mean scores for each cluster for many of the survey questions. Appendix B must be consulted in order to identify the ordinal scale used for each question. TABLE 4.21 MEAN DIFFERENCES BETWEEN CLUSTERS Number of in Cluster 41 19 14 Cluster1 Cluster 2 Cluster 3 #7 How Satisfied have been with Sales? 1.9 1.9 2.1 #8 How has been 3.8 3.7 3.7 Number of Markets ”5.2 2.9 ”5.6 #10 What of sales come from 7 3.6 3.6 3.3 #1 1 What is annual wth rate in sales? 3.5 3.3 3.4 #12 vs. Contractible) 2.3 2.2 2.6 #13 M (Quantitative vs. Qualitative) 2. 2.4 2.2 #14 How effective are methods for market selection? 2.5 2.4 2.5 Number of Different Products ' *3.6 2.1 ‘ '4.5 #17 How does ? 2.5 2.5 ' *3.4 #18 What are Gross Annual Sales? 2.6 2.2 ' ”2.8 Significantly > Cluster 1 at .10 Level for One-Tailed T-Test ' ' Significantly > Cluster 2 at .10 Level for One-Tailed T-Test Several significant differences can be seen between these clusters in Tables 4.20 and 4.21. The most significant difference, which most likely affects each cluster’s overall usage of the market selection factors, stems from the fact that the limited factor users only export to an average of 2.9 markets. The high frequency factor users and the moderate factor users export to an average of 5.6 and 5.2 different markets. The fact that the limited frequency factor users have a smaller number of markets than both the moderate factor users and the high frequency factor users is significant at the .001 level“. From this we 6When considering Table 4.20, Table 4.21, and the Two Tailed T-Test in Appendix D, it is important to note that the results for the T-Test are for a Two-Tailed Test. If the relative directions of the means are known, and one is only testing to see if the mean of the high- end users is significantly larger than the mean of a moderate user, the significance level can be divided by 2 for a one way T-Test. 95 can conclude that the high frequency factor users and the moderate factor users select more export markets and use their market selection methodologies more often than the limited frequency factor users. This may help to explain why the high frequency factor users and the moderate frequency factor users utilize a greater number of market selection factors than the low frequency factor users. It appears that agri-food exporters who export to a greater number of international markets typically utilize a greater number of market selection factors. Other important differences between the three different clusters include the fact that both the moderate factor users and the high frequency factor users export a greater number of products. This is significant at the .01 level. The limited factor users only export 2.1 different products on average, while the moderate and high frequency factor users typically export 3.6 and 4.5 different products. It appears that agri-food exporters who export a greater variety of products also tend to utilize a greater number of market selection factors. In general both the high frequency and moderate frequency factor users have very similar characteristics. The most important statistical difference between the high frequency factor users and the moderate factor users is the fact that the high frequency factor users have a greater number of employees. This is significant at the .05 level. Both the moderate and limited factor users have 11 to 25 employees on average, while the high frequency factor users have 26 to 100 employees on average. The high frequency factor users also have a significantly higher level of gross annual sales than the limited frequency factor users at the .10 level. The high frequency factor users greater number of employees and sales revenue may provide this cluster with the necessary resources, in terms of human and financial capacity, to consider a much greater number of market selection factors. 96 While the overall usage of the market selection factors between each cluster varies greatly, there are also several important similarities. One of the most interesting observations from Table 4.19 is the relative importance of certain market selection factors among all three clusters. There are “spikes” or certain factors that stand out as having an equally high level of use among all three clusters. These factors are: Current Product Demand Government Stability Food Preparation Methods and Eating Habits Import Tariffs Import Licensing Regulations Customer Preferences .‘IP‘S‘PPPT‘ Stage of development This may suggest an important hypothesis for future study: Rather than needing an extensive list of market selection factors for selecting target markets, the bulk of the decision making information may be obtained from a limited number of key factors. There was no statistical difference in terms of performance between the three clusters, yet within each of the six factor groups there was at least one factor that had high use even in the limited use cluster. This would also help to explain why no correlations among the specific market selection factor groups and performance were found. If this hypothesis could be substantiated through further research, it would be an important finding for small- and medium-sized firms. They could in effect focus their limited resources on collecting and 97 analyzing a more limited set of key selection factors without giving up much in the way of potential performance. 4.7 Summary Section 4.2 identified the general characteristics of agri-food exporters. This study found that the majority of survey participants fall into the small- and medium-sized category of having less than 150 employees (79.0%) or less than $150 million in gross annual sales (92.4%). Contrary to many studies, the majority of small- and medium-sized agri-food firms are active exporters (89.9%). In general, the survey sample is clearly dominated by highly experienced exporting firms with the average company exporting 5 -10 years and the largest percentage of firms (35.8%) exporting 10-20 years. The majority of firms export their products in the fresh (51.9%) and dried (50.6% ) forms, followed by frozen (24.7%), canned (34.6%), and processed products (34.6%). Most respondents also export direct (79.1%), while a smaller percentage of exporters ship through export agents (43.1%), freight forwarders (30.1%), and other food and agricultural shippers (30.1%). Few firms export through cooperatives (5.3%) or commodity associations (2.3%). The most important export market for agri-food firms was the Pacific Rim (76.5%) followed by Western Europe (75.3%), and Canada (70.4%). Eastern Europe (29.6%) and Africa (21.0%) were the least important markets. The large percentage of companies that export to the Pacific Rim suggests that many experienced agri-food exporters do not confine themselves solely to a nearest neighbor or psychological nearness approach for selecting 98 target markets. The average company surveyed by this study exports to approximately 4.7 different markets with a possible range from 1 to 9. Section 4.3 identified the market selection methodologies agri-food exporters use for selecting target markets. This study found that agri-food firms do not exhibit a high degree of correlation between market similarity and market selection preferences. The largest percentage of companies (56.3%) typically utilize a method similar to market screening. This study also found that the majority of agri-food exporters (50.6%) use qualitative methods for selecting target markets. The majority of conceptual literature suggests that firms should use quantitative, contactible methods for selecting target markets and most of the experiential literature suggests that firms typically utilize qualitative, expansive methodologies. Experienced agri-food firms seem to value contactible methods while avoiding the complexity and cost of quantitative techniques. Section 4.4 identified the specific market selection factors that agri-food exporters utilize to distinguish one target market from the next. In general, macroeconomic factors are not used by a majority of the respondents. The average frequency for this factor group was only 35.9%. The geographic, infrastuctural, and demographic factors were used on average by 43.7% of all firms, however the “stage of development” (72.4%) and the “availability of ports highways, and railroads” (73..7%) were used by most exporters. In general agri-food firms tend to use tade barrier, legal, and political factors quite frequently (66.2%). It appears that factors which directly affect business activities, such as government stability (86.8%), import tariffs (85.5%), import licensing regulations (82.9%), and phytosanitary regulations (75.0%) are very important to agri-food exporters. Social and cultural factors on average were only used by 24.0% of the respondents, 99 however “food preparation methods and eating habits” (86.3%) was the fourth most commonly utilized market selection factor. On average 71.3% of agri-food firms use food and agricultural factors. “Total annual imports of your type of product” (86.3%), and “total annual imports of similar products” (78.8%) were the two most important factors in this category. Marketing factors (82.5%) were the most frequently utilized market selection factors. Current product demand (97 .5 %) and customer preferences (91.4%) were the two most frequently used market selection factors in this group. Section 4.5 attempted to identify market selection factors related to export performance. Section 4.5.1 identified three performance indicators for this task. These included a measure of each exporter’s opinions about their firm’s ability to select new international markets, an analysis of a firm’s success in selecting export markets, and each firm’s growth rate in export sales. Most exporters (77.5 %) feel that their market selection methods are usually effective or only need some minor improvements, state that their export sales have matched or exceeded their goals (73.8 %), and are experiencing some level of export growth (73.4%). Collectively, these questions portay a group of successful agri-food firms. Section 4.5.2 identified the importance, ease of information collection, and the effectiveness of the six main market selection categories. The majority of respondents (56.3%) felt that the “marketing” group was “Very Important”. “Trade, legal, and political” factors were the next most important category with a mean score of 4.2 on a scale from 1 to 5. The scores related to the ease of gathering information on each market selection group were evenly distibuted. This was surprising because collecting information on many of the quantitative market selection factors in the “macroeconomic” 100 and “food and agricultural” groups is taditionally a very difficult and time consuming task. The scores for the effectiveness of each factor group were only slightly more varied. The “marketing” group and “food and agricultural” group were both rated as the most effective groups with mean scores of 3.7 on a 5 point scale. None of the correlations were found to be statistically significant between the performance indicators and the importance, ease of use, and effectiveness measures. The highest level of correlation found between any of the performance questions and the six different market selection groups was .35. Although this result is disappointing, it is not surprising in light of the responses received. Collectively, the respondents are a relatively homogeneous group - highly experienced, relatively successful and in fair agreement about the importance, ease of use, and effectiveness of the various factors. Section 4.6 compared the “high frequency factor users” , “moderate frequency factor users”, and “limited frequency factor users”. The most significant difference between these groups is that the limited factor users export to a smaller number of markets (2.9) compared to the high frequency factor users (5.6) and the moderate factor users (5.2). It appears that agri-food exporters who export to a greater number of international markets typically utilize a greater number of market selection factors. Both the moderate factor users and the high frequency factor users also export a greater number of products, 2.1 different products on average for low frequency users compared to 3.6 and 4.5 for the moderate and high frequency factor users. It appears that agri-food exporters who export a greater variety of products also tend to utilize a greater number of market selection factors. Finally, it seems plausible that the high frequency factor users greater number of employees 101 and sales revenue may provide this cluster with the necessary resources, in terms of human and financial capacity to consider a much greater number of market selection factors. While the overall usage of market selection factors between each cluster varies greatly, there are also several important similarities. One of the most interesting observations from Table 4.19 is the relative importance of certain market selection factors among all three clusters. There are “spikes” or certain factors that stand out as having an equally high level of use among all three clusters. These factors are: current product demand, government stability, food preparation methods and eating habits, import tariffs, import licensing regulations, customer preferences, and the stage of development. This may suggest an important hypothesis for future study: Rather than needing an extensive list of market selection factors for selecting target markets, the bulk of the decision making information may be obtained from a limited number of key factors. CHAPTER 5 CONCLUSION 5.1 Intoduction Section 5.2 presents the general findings from each of the six research objectives. This includes information on the characteristics of agri-food exporters, the types of market selection methodologies agri-food exporters use for selecting target markets, the specific market selection factors that agri-food exporters utilize to distinguish one target market form the next, which market selection factors are related to export performance, a comparison of the different types of agri-food frrms based upon the total mix of market selection factors that these firms utilize for selecting target markets, and a comparison of the findings of this study with the literature on manufacturing firms. Section 5.3 discusses the limitations of the data. Because this thesis utilized the PIERS data set for surveying firms that actively participate in the selection of their export markets, two forms of bias have been intoduced into this study. Section 5 .4 provides several recommendations for future research, and Section 5.5 provides several suggestions for agri-food firms. This includes which market selection methodology should be utilized, and the approximate number of market selection factors that agri-food firms should use for selecting target markets. Finally, Section 5.6 makes some concluding remarks about this study. 102 103 5.2 Findings The primary goal of this thesis was to help small- and medium-sized agri-food companies develop new export markets and enhance their overall business opportunities and export performance. This was accomplished by meeting several research objectives. 5 .2.1 General Characteristics The first research objective of this study was to identify the general characteristics of agri-food exporters. This study found that the vast majority of participants fall into the small- and medium-sized category of having less than 150 employees or less than $150 million in gross annual sales. The most commonly exported product by the respondents is apples, closely followed by pears, dry beans, peaches, corn, and carrots. The average company exports 3.3 different commodities. While these commodities can be exported in many different forms, the majority are exported fresh or dried. Fewer exporters deal with frozen, canned, or processed commodities. This study also found that the majority of respondents have been exporting for more than 5 years. The largest group of exporters has been exporting between 10 and 20 years. The percentage of a company’s export sales abroad is used as an experience measure. The results found by this study were unexpected because the distibution of responses was much flatter than originally anticipated. This makes it difficult to identify a typical firm based upon the percentage of a company’s export sales abroad. Many different marketing channels have been suggested by the export marketing literature. Many firms use a combination of these marketing channels. While it was originally believed that many exporters may also ship through organizations such as Cherry 104 Cental in northern Michigan, this study found that few exporters ship through cooperatives or commodity associations. The most frequently used market for agri-food firms is the Pacific Rim, followed closely by Western Europe and Canada. The two least important markets, probably because they lack the ability to pay, are Eastern Europe and Africa. The average company exports to approximately 4.7 different markets. Overall, the survey respondents were highly experienced exporters. 5.2.2 Market Selection Methodologies The second research objective of this study was to identify which types of market selection methodologies agri-food exporters use for selecting target markets. The type of market selection methodology utilized by a firm ultimately dictates which target market is selected. Non-systematic market selection methodologies may never consider the most promising target markets. Two of the most commonly mentioned non-systematic market selection methodologies are the nearest neighbor and psychological nearness approaches. These approaches select markets based upon their relative proximity and their degree of similarity in macroeconomic, political, sociological, and cultural taditions. While Cavusgil (1984) found that there are no differences in the types of markets selected by new exporters, active exporters, or fully committed exporters, Cooper and Kleinschmidt ( 1985) found that older firms with more export experience tend to use a “world orientation approach”. This study found that the majority of experienced agri-food firms do not select their target markets based upon the nearest neighbor or psychological nearness methodologies. While a stong attraction to similar markets cannot be ruled out entirely because Western Europe and Canada are important export markets for American agri-food 105 exporters, the large percentage of companies that export to the Pacific Rim also suggests that many experienced agri-food exporters do not confine themselves solely to a nearest neighbor or psychological nearness approach for selecting target markets. In fact the majority of companies state that they typically utilize a market selection methodology similar to market screening. 5.2.3 Market Selection Factors The third research objective of this study was to identify the specific market selection factors that agri-food exporters utilize to distinguish one target market form the next. The single most important step in the international market selection process is the identification of appropriate market selection factors. As the whole expanse of market selection literature is studied, it becomes apparent that every county, every market, and every customer in the world is unique. These differences make some potential export markets more attactive than others, however formally measuring and quantifying these differences in order to compare different markets can be a difficult and time consuming task. Macroeconomic factors are used relatively less often by agri-food firms than other factors. Among the geographic, infrastuctural, and demographic factors, the stage of development, and the availability of ports, highways, and railroads were the most commonly utilized factors for selecting new target markets. In general exporters tend to use tade barrier, legal, and political factors quite frequently. It appears that those factors that directly affect business activities such as government stability, import tariffs, import licensing regulations, and phytosanitary regulations are very important to agri-food 106 exporters. However it also appears that those factors which do not directly affect agri-food exporters are not used by a majority of firms for selecting target markets. These factors include the level of civil, human, and political rights, type of political system, the political orientation towards the United States. This study found that agri-food exporters are very aware of social and cultural factors which have a direct effect upon their marketing stategies. “Food preparation methods and eating habits” is the fourth most commonly utilized market selection factor among all exporters, however all of the other social and cultural factors are not used heavily in the marketing practices of agri-food firms. As with the macroeconomic factors, manufacturing factors similar to the food and agricultural factors have been utilized in many econometic studies as a proxy factor for current product demand. However, unlike the macroeconomic factors, the food and agricultural factors seem to be heavily used by agri-food exporters. All of the food and agricultural factors are used by a majority of the respondents. Finally, the most important group of market selection factors include the marketing factors. This group had the most frequently used market selection factors of any group. Of the 46 factors considered, this study found current product demand, customer preferences, government stability, food preparation methods and eating habits, the total annual imports of your type of product, import tariffs, and import licensing regulations to be the seven most frequently utilized market selection factors by all agri-food firms for distinguishing one market from the next. Twenty-three of the 46 factors were utilized by at least two thirds of the exporters, while 17 were used by less than 50% of the agri-food exporters. 107 5.2.4 Export Performance The fourth research objective of this study was to identify which market selection factors are related to export performance. The first step in this analysis was to gather information on the individual performance indicators that will be correlated with the different types of market selection factors. As expected most exporters (77.5%) feel that their market selection methods are usually effective or only need some minor improvements. 73.8% of all exporters in this study state that their export sales have matched or exceeded their goals. Finally, 73.4% of agri-food firms experience some level of export growth. Overall the vast majority of agri-food firms in this survey are highly experienced and successful firms. The second step in this analysis was to gather information on the importance, ease of information collection, and the effectiveness of the six main market selection categories. As expected from the analysis of the individual factors, the marketing group was rated by exporters as including the most important factors for selecting new target markets. Trade, legal, and political factors were the next most important category. All of the scores related to the ease of gathering information on each market selection group were very evenly distibuted. Most exporters stated that each group was neither easy nor difficult to obtain. The scores for the effectiveness of each factor group were only slightly more varied. The marketing group was rated as the most effective group followed by the food and agricultural group. The final step in identifying which market selection factors are correlated with export performance is correlation analysis. One of the most significant findings of this study was that the market selection factors utilized by experienced agri-food exporters are 108 not correlated with export performance. This was not expected; however, this may be explained by: (1) the respondents are a relatively homogeneous group - highly experienced, relatively successful and in fair agreement about the importance, ease of use, and effectiveness of the various factors, and thus the data may not have exhibited enough variation to create stong performance correlations, and (2) the factor groups alone are not a complete model of market selection. It appears that export performance is probably related to a vast number of factors outside the scope of this study. Further work on an understanding of cause and effect relationships with performance is clearly needed. 5.2.5 Comparison of Different Types of Agri-Food Firms The fifth research objective of this study was to compare different types of agri- food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. This was performed with a cluster analysis. This study found that three different types of agri-food exporters exist based upon the mix of market selection factors chosen by these firms. There are high frequency factor users, limited factor users, and moderate frequency factor users of market selection factors. A greater percentage of the high frequency factor users utilize each market selection factor. The high frequency factor users use nearly all of the 46 different market selection factors while only six of the 46 factors are used by less than 50% of the members in this cluster. Only seven of the 46 market selection factors are used by at least two thirds of the limited frequency factor users while 30 are used by less than 50% of the firms in this group. The moderate factor users fall in-between the limited factor users and the high frequency factor users. Twenty-six of the 46 different market selection factors are utilized by two thirds of this cluster’s 109 members, while 16 factors are used by less than 50% of the moderate factor users. The most significant difference between these three groups is the fact that the limited factor users export to a much smaller number of international markets than both the moderate and high frequency factor users. Both the moderate factor users and the high frequency factor users also export a significantly greater number of products. This suggests that firms who export to a greater number of markets and export a greater number of products tend to utilize more market selection factors for selecting target markets. While the overall usage of the market selection factors between each type of agri- food exporter varies greatly, there are also several important similarities. One of the most interesting observations is the relative importance of certain market selection factors among all three groups. These factors are current product demand, government stability, food preparation methods and eating habits, import tariffs, import licensing regulations, customer preferences, and the stage of development. An important hypothesis developed from this finding can be stated as follows: Rather than needing an extensive list of market selection factors for selecting target markets, the bulk of the decision making information may be obtained from a limited number of key factors. 5.2.6 Comparison of the Findings with the Market Selection Literature The sixth research objective of this study was to compare and contast the findings of this study with the literature on manufacturing firms. Overall much of the conceptual literature seems to be creawd without considering the needs and constaints that industy faces. This study has found many large differences between the suggested conceptual techniques (which typically suggest the use of quantitative/contactible methodologies) and 1 10 how market selection is actually performed by industy (this study found that agri-food firms typically utilize qualitative/contactible techniques) with the exception of market screening. While theoretically these techniques are designed to select high potential markets, the lack of enthusiasm by exporting firms to adopt these techniques is rarely discussed. The creation of market selection methodologies must be made with the industy in mind in order to meet their needs. While many of the general concepts provided by the experiential literature may apply to agri-food firms, such as the existence of an internationalization process, there also appears to be important differences between exporters who export industial products and those who export agricultural commodities. For example, the experiential literature reports that most industial firms with less than 500 employees tend to be reactive exporters, however the vast majority of agri-food firms surveyed with less than 500 employees tend to be active exporters. Other important differences are as follows: 1. Many of the studies that have surveyed manufacturing firms have found a high degree of correlation between market similarity and market selection preferences (Davidson, 1983), however this study found that agri-food firms do not exhibit a high degree of correlation between market similarity and market selection preferences. 2. This study also found that the majority of agri-food exporters use qualitative methods for selecting target markets. This is consistent with Papadopoulos and Denis’s (1988) suggestion that quantitative market selection methodologies may be too time consuming and costly for small- and medium-sized exporters to use. 1 1 1 . Much of the market selection literature suggests the use of many macroeconomic factors for analyzing target markets, however this study found that most agri-food firms do not typically utilize macroeconomic factors. While this may seem surprising at first, it is typically only the conceptual/quantitative market selection methodologies such as econometric and cluster analysis that mention the use of macroeconomic factors. . Several studies have found population figures to be highly correlated with the consumption of many products (Cavusgil, 1987), however this study found that less than two thirds of all experienced agri-food exporters utilize total population or population growth rates for selecting target markets. . One study states that social and cultural factors may not be included by many export market researchers in the selection of target markets (Cavusgil, 1987), however this study found that agri-food exporters seem to be very aware of social and cultural factors which have a direct effect upon their marketing strategies. “Food preparation methods and eating habits” is the fourth most commonly utilized market selection factor among all exporters. . Two of the most commonly mentioned non-systematic market selection methodologies are the nearest neighbor and psychological nearness approaches. These approaches select markets based upon their relative proximity and their degree of similarity in macroeconomic, political, sociological, and cultural taditions. While Cooper and Kleinschmidt (1985) found that older firms with more export experience tend to use a “world orientation approach” for selecting target markets, Cavusgil (1984) found that there are no differences in the types of markets selected by new exporters, active exporters, or fully committed exporters. This study found that the majority of experienced agri-food firms do not select their target markets based upon the nearest neighbor or psychological nearness methodologies. The results of this study are more consistent with Cooper and Kleinschmidt’s finding. 1 12 5.3 Limitations of Data Because this thesis utilized the PIERS data set for surveying firms that actively participate in the selection of their export markets, two forms of bias have been intoduced into this study. The first source of bias is caused by the fact that the data only includes exporters who have exported between 1978-1991. This means that all of the exporters in this study have been exporting for at least four years. Few of these exporters would be considered as new or inexperienced exporters. This has important implications for the survey results. Experienced exporters through tial and error may have perfected their market selection methodologies to the point where the variations in performance between the respondents will be difficult to detect. The variations in performance may be more pronounced if new exporters could have been identified and included in the survey. Unfortunately a large number of new-to—exporting firms would be difficult to locate. The second form of bias intoduced into the survey data is caused by the manner in which the participants were selected from the first phase of the survey. This survey only identifies agri-food firms who actively participate in the selection of their target markets. It does not consider agri-food firms who have exported in the past, but have given up on the internationalization process. Had this later group been a target of this study more performance differences might have been observed and linked to market selection issues. 5 .4 Recommendations for Future Research 1. This study identified seven key market selection factors utilized by all types of agri-food firms regardless of firm size, the number of products exported, or the number of markets exported to. These factors include current product demand, government stability, food preparation methods and eating 1 13 habits, import tariffs, import licensing regulations, customer preferences, and the stage of development. The importance of these seven key market selection factors led to the hypothesis that rather than needing an extensive list of market selection factors for selecting target markets, the bulk of the decision making information may be obtained from a limited number of key factors. This hypothesis should be empirically tested by future research. . It is not surprising that factors such as current product demand and customer preferences are important market selection factors. However, this study did not address how agri-food firms measure these factors. Future research sough identify how firms quantify and measure these factors as well as the relationship between a firm’s ability to utilize these factors and performance. . It appears that many firms may utilize a nearest neighbor or psychological nearness approach during the first phases of the internationalization process, but as they progress they may become more sophisticated and utilize a methodology similar to market screening. Future research should test the validity of the internationalization process for agri-food firms. . Finally, a large portion of the market selection literature is devoted to the development of quantitative market selection methodologies. While quantitative factors are typically easier to compare than qualitative factors, this study found that the majority of agri-food exporters prefer to use qualitative factors for selecting target markets. While this is consistent with Papadopoulos and Denis’s (1988) suggestion that quantitative market selection methodologies may be too time consuming and costly for small- and medium-sized exporters to use, this hypothesis should be empirically tested. 114 5.5 Suggestions to Agri-Food Firms Much of the market selection literature suggests that inexperienced firms select target markets with an expansive methodology. Expansive market selection techniques, such as ethnic affinity, nearest neighbor, and psychic distance start from the home market and “expand” outwardly during the market selection process. This type of market selection methodology is inferior to contractible methodologies because it does not consider all export opportunities available to the exporter. Contactible market selection methods, such as econometic analysis, cluster analysis, and market screening, start with the total number of possible export markets and through various screening or market grouping techniques, systematically narrow down a large number of possible markets to the most attractive market. The least attractive markets are systematically eliminated, and those markets which remain may be analyzed in-depth. For this reason agri-food firms should utilize a contactible market selection methodology. However, econometic analysis and cluster analysis normally depend heavily upon quantified macroeconomic and “social and cultural” factors. This study found that macroeconomic and “social and cultural” factors are not frequently used by agri-food firms. The findings of this study also seem to be consistent with Papadopoulos and Denis’s ( 1988) suggestion that quantitative market selection methodologies (like econometic and cluster analysis) may be too time consuming and costly for small- and medium-sized exporters to operationalize. For these two reasons market screening, a contactible/qualitative methodology, is probably recommended as being the most beneficial methodology for agri-food exporters to use. Because the majority of agri-food firms already utilize a methodology similar to market screening, this method would probably be the most acceptable to agri-food firms as well. It offers an efficient 1 15 methodology for continually assessing the world’s export markets through a step-by-step filtering process. This filtering process eliminates inappropriate markets from a large number of possible alternatives. The least attactive markets are systematically eliminated, and those markets which are ultimately left after several screenings can be analyzed in- depth. Market screening also offers the advantage of being quicker, cheaper, and easier to administer than many of the more complex statistical methods for international market selection. The evidence from this study also suggests that firms may be able to focus on several key market selection factors rather than waste time and resources on collecting information on a vast number of market selection factors. By focusing limited resources on collecting and analyzing a more limited set of key selection factors, it appears that firms can efficiently analyze all potential markets in less time with fewer resources without giving up much in the way of potential performance. This study found these key factors to be current product demand, government stability, food preparation methods and eating habits, import tariffs, import licensing regulations, customer preferences, and the stage of development. 5.6 Concluding Remarks Very little market selection research has been devoted to how agri-food firms select and develop new international markets. Most studies on market selection have been devoted to the study of manufacturing firms. This thesis fills this void and provides useful information on how agri-food firms select new international markets. It provides a solid foundation for future research which was not previously available. This includes 1 16 information on the general characteristics of agri-food exporters. It also identifies what types of market selection methodologies agri-food exporters use for selecting target markets, the specific market selection factors that agri-food exporters utilize, and compares different types of agri-food firms based upon the total mix of market selection factors that these firms utilize for selecting target markets. Perhaps the most important contibution of this thesis is the hypothesis that: Rather than needing an extensive list of market selection factors for selecting target markets, the bulk of the decision making information may be obtained from a limited number of key factors. This suggests that exporters can focus their limited resources on collecting and analyzing a more limited set of key selection factors without giving up much in the way of potential performance. APPENDIX A SURVEY QUESTIONNAIRE PHASE I 1 17 FIGURE A-l SURVEY POSTCARD Does your company export a food or agricultural product? How do you export? (Please check all that apply for your company.) Direct . ..................................... [ ] Through a cooperative ............................ [ ] Through an export agent. ......................... [ ] Through a freight forwarder ........................ [ ] Through another food, fruit, or vegetable shipper .......... [ ] Through a commodity association. ................... [ ] Other . . . .[ ] Does your firm actively participate in the selection of any of its export markets? Who would be the primary contact for export markets within your company? Name and Position YESII YESI] Company Address City, State, Zip N01] N01] 1 18 FIGURE A-2 FIRST MAILOUT January 25, 1995 Company Address City, State Zip Dear Colleague, In the wake of NAFTA, GATT, and the increasing globalization of food and agricultural markets, businesses are asking for our help to validate the effectiveness of market selection processes and to develop new, more effective processes to help them improve export opportunities. We need your help. We are developing a mailing list for a study about International Market Selection. Your company is one of 500 exporting firms we may want to survey by mail. Please complete and return the self-addressed, stamped postcard by February 3, 1995. This should only take a minute, and your contibution could help us provide you with important export information. Thank you for your cooperation. Sincerely, Dr. Chris Peterson Professor and Project Director (517) 355-1813 Enclosure: Self addressed, stamped postcard. APPENDIX B SURVEY QUESTIONNAIRE PHASE II 1 19 FIGURE B-l PHASE II SURVEY Michigan State University Department of Agricultural Economics This International Market Selection Study is a project designed to discover how international marketing factors effect the market selection process of food and agricultural exporters. Your opinion is important to us. Please use the enclosed self-addressed envelope to return the completed questionnaire. Thank you for your time and effort. Instructions For Questions 1 Through 6. When choosing an export market, many factors may play an important role in the decision making process. We would like to know which foreign market characteristics have been important for your company when analyzing potential export markets. In questions 1 through 6, please indicate how effective the various suggested market selection factors have been for screening out inappropriate markets and selecting new export markets. 120 FIGURE B-l CONTINUED TARGET COUNTRY MACROECONOMIC FACTORS 1. What specific Macroeconomic Factors do you use to select new export markets? (Please check the appropriate box in each case.) Gross Domestic Product per capita ....... YES [ ] NO [ ] Exchange rate fluctuations ............ YES [ ] NO[ ] Inflation rate ..................... YES [ ] NO [ ] Income Distribution ................. YES [ ] NO[ ] Balance of Payments ............... YES [ ] NO[ ] Rate of Unemployment ............... YES [ ] NO [ ] Other (Please list) Other Other A. On a scale from 1 to 5, how important are Macroeconomic Factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important Very Important 1 2 3 4 5 B. How easy has it been to gather this macroeconomic information? (Please circle one number) Very Difficult to Obtain Neither Difficult Nor Very Easy to Obtain Easy to Obtain 1 2 3 4 5 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective Very Effective 1 2 3 4 5 121 FIGURE B-l CONTINUED TARGET COUNTRY GEOGRAPHIC, IN FRASTRUCTURAL, AND DEMOGRAPHIC FACTORS 2. What specific geographic. infrastructural. and demographic factors do you use to select new export markets? (Please check the appropriate box in each case.) DistancefromtheUnitedStates ...................... YES[] NO[] Stage of development (c. g. first. or third world country, availability of electricity. water. etc.) ................ YES [ ] NO [ ] Availability of ports, highways, and railroads ............. YES [ ] NO [ ] Total population or population growth rate ............... YES [ ] NO [ ] Age composition of country ........................ YES [ ] NO [ ] Average family size .............................. YES [ ] NO [ ] Other (Please list) Other A. On a scale from 1 to 5, how important are geographic, infrastructural. and demographic factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important Very important 1 2 3 4 5 B. How easy has it been to gather this information? (Please circle one number) Very Difficult to Obtain Neither Difficult Nor Very Easy to Obtain Easy to Obtain 1 2 3 4 5 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective Very Effective 1 2 3 4 5 122 FIGURE B-l CONTINUED TARGET COUNTRY TRADE BARRIERS, LEGAL, AND POLITICAL FACTORS 3. What specific Trade Barrier, Legal, and Political Factors do you use to select new export markets? (Please check the appropriate box in each case.) Type of Political System .............................. YES [ ] NO [ ] Government Stability ................................ YES [ ] NO [ ] Local contract and sales regulations ..................... YES [ ] NO [ ] Level of Civil. Human, and Political Rights ................ . YES [ ] NO [ ] Ability to enforce contracts ............................ YES [ ] NO [ ] Phytosanitary regulations ............................. YES [ ] NO [ ] Labeling and packaging regulations ..................... YES [ ] NO [ ] Import tariffs ..................................... YES [ ] NO[ ] Taxes or fees ..................................... YES[ ] NO[ ] Import licensing regulations ........................... YES [ ] NO [ ] Customs paper work ............................... . YES [ ] NO [ ] Political Orientation Towards the US (e.g., friendly or hostile). . . . YES [ ] NO [ ] Other (Please list) Other A. On a scale from 1 to 5. how important are trade barriers, legal. and political factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important Very Important 1 2 3 4 5 B. How easy has it been to gather this information? (Please circle one number) Very Difficult to Obtain Neither Difficult Nor Very Easy to Obtain Easy to Obtain 1 2 3 4 5 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective Very Effective 1 2 3 4 5 123 FIGURE B-I CONTINUED TARGET COUNTRY SOCIAL AND CULTURAL FACTORS 4. What specific social and cultural factors do you use to select new export markets? (Please check the appropriate box in each case.) Whether English is the primary language spoken ...... YES [ The number of languages spoken ................. YES [ The number and types of religions ................ YES [ The number of different racial groups .............. YES [ Food preparation methods and eating habits .......... YES [ Whether country is culturally similar to the US ...... YES [ Social customs ............................. YES [ Other (Please list) Other Other A. On a scale from 1 to 5, how important are social and cultural factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important 1 2 3 HHHHHHH NO[ NO[ NO[ NO[ NO[ NO[ NO[ B. How easy has it been to gather this information? (Please circle one number) Very Difficult to Obtain Neither Diffith Nor Easy to Obtain 1 2 3 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective 1 2 3 Very Important Very Easy to Obtain Very Effective 124 FIGURE B-l CONTINUED TARGET COUNTRY FOOD AND AGRICULTURAL FACTORS 5. What specific food or agricultural factors do you use to select new export markets? (Please check the appropriate box in each case.) Total annual food or agricultural imports from US ........ YES [ ] NO [ ] Total annual food or ag. imports from all sources .......... YES [ ] NO[ ] Total annual imports of your type of product ............. YES [ ] NO[ ] Total annual imports of similar products. ............... YES [ ] NO[ ] Growth rate of agricultural or food imports from US ...... YES [ ] NO[ ] Growth rate of food or ag. imports from all sources ........ YES [ ] NO [ ] Local production of your product ..................... YES [ ] NO [ ] Local production of similar products .................. YES [ ] NO[ ] Other (Please list) Other A. On a scale from 1 to 5. how important are the target country's food and agricultural factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important Very Important 1 2 3 4 5 B. How easy has it been to gather this information? (Please circle one number) Very Difficult to Obtain Neither Difficult Nor Very Easy to Obtain Easy to Obtain 1 2 3 4 5 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective Very Effective 1 2 3 4 5 125 FIGURE B-l CONTINUED TARGET COUNTRY MARKETING FACTORS 6. What specific Marketing Factors do you use to select new export markets? (Please check the appropriate box in each case.) CurrentProductDemand ..................... YES[ ] NO[ ] Overseas Shipping Costs ..................... YES [ ] NO [ ] Number of local competitors ................... YES [ ] NO [ ] Average local prices of your product ............. YES [ ] NO [ ] Customer preferences (e. g. Preferences for a particular variety, sweetness, crispness. etc.) ...... YES [ ] NO [ ] Availability of import trading partners ............. YES [ ] NO[ ] Reliability of import trading partners .............. YES [ ] NO [ ] Other (Please list) Other A. On a scale from 1 to 5, how important are Marketing Factors in your selection of a new export market? (Please circle one number) Not Important Somewhat Important Very Important 1 2 3 4 5 B. How easy has it been to gather this information? (Please circle one number) Very Difficult to Obtain Neither Difficult Nor Very Easy to Obtain Easy to Obtain l 2 3 4 5 C. How effective has this information been in helping you select a new export market? (Please circle one number) Not Effective Somewhat Effective Very Effective 1 2 3 4 5 126 FIGURE B-l CONTINUED 10. 11. 12. How satisfied has your company been with its achievements in exporting? (Please check the most appropriate box.) a) Our export sales have exceeded our goals ......... [ ] b) Our export sales have matched our goals ......... [ ] c) Our export sales have been below our goals ....... [ ] How many years has your company been exporting? (Check one) a) 0-2 Years ................ [ ] b) 3-5 Years ................ [ ] c) 5-10 Years ............... [ ] (I) 10-20 Years .............. [ ] c) More than 20 Years ......... [ ] Check the geographical areas that your company has exported to during the last 5 years. (Check all that apply) a) Canada .................. [ ] b) Mexico ................. [ ] 0) Western Europe ........... T 1] (1) Eastern Europe ............ [ ] e) South and Central America. . . . [ ] 0 Australia ................ I ]l g) Pacific Rim Countries ........ [ ] b) Other Asian Countries ........ |[ ]| i) Africa ................... I ] Approximately what percentage of your company’s sales come from export markets? (Check one) a) 0—5% ............. [ ] b) 6—15% ............ [ ] c) 16—25% ........... [ ] (I) 26-50% ........... [ ] e) 51-75% ........... [ ] 1) 76-100% .......... [ ] Over the past 5 years what has been your company’s average annual growth rate for total export sales? (Check one) a) Declining ................ [ ] b) Stable .................. [ ] c) 1-5% Growth ............. [ ] d) 6-10% Growth ............. [ ] e) More than 10% growth ...... [ ] When selecting new export markets, does your company typically: (Please check ONE most appropriate box.) a) Consider a relatively small number of countries that are geographically close ............................ [ ] b) Consider a relatively small number of countries that have culturally similar markets to those you serve in the US . . . . [ ] c) Consider a relatively large number of countries, narrowing them down to one or two target markets ............... [ ] FIGURE B-l 127 CONTINUED 13. Export marketing managers often have different methods for choosing new export markets. Qualitative methods tend to utilize information gathered from news reports, expert Opinion, or the marketing manager’s personal views and experiences about a particular country. Quantitative methods for market selection tend to rely mone heavily upon purely statistical information, such as GDP per capita or market size. How would you describe your methods for choosing export markets? (Please check the most appropriate box.) a) Only qualitative methods are used ........................... [ ] b) Mostly qualitative methods are used .......................... [ ] c) An equal mix of qualitative and quantitative methods are used ........ [ ] d) Mostly quantitative methods are used ......................... [ ] e) Only quantitative methods are used .......................... [ ] 14. Overall how would you rate the effectiveness of your methods for selecting foreign markets? (Please check the most appropriate box.) a) Our methods need substamial improvement ....... [ ] b) Our methods need some minor improvements ...... [ ] c) Our methods are usually effective .............. [ ] d) Our methods are nearly always effective .......... [ ] 15. in what form are your food or agricultural products typically shipped? (Check all that apply) a) b) c) d) e) 0 Fresh ............ [ ] Frozen ........... [ ] Dried ............ [ ] Canned ........... [ ] Processed ......... [ ] Other 16. Please check the fruit or vegetable products that your company has exported during the past 5 years. (Please check all that apply) Apples .......... [ ] Corn ............ [ ] Dry Beans ....... [ ] Carrots ........... [ ] Tart Cherries ..... [ ] Cucumbers ........ [ ] Blueberries ....... [ ] Peaches ........... [ ] Pears ........... [ ] Potatoes ........... [ ] Other . Other Processed Food Product 17. How many employees does your company employ? (Check One) a) b) c) d) 6) Less than 10 .............. [ ] 11-25 ................ [ ] 26-100 ................ [ ] 101-150 ................ [ ] More than 150 ............. [ ] FIGURE B-l 128 CONTINUED 18. Approximately what is your company's gross annual sales level? (Check One) a) b) C) d) 6) Less than $10 million ........ [ ] $11-$25 million ............ [ ] $26-$50 million ............ [ ] 351-150 million ............ [ ] More than $150 million ....... [ ] If you would like to share additional comments on the market selection process. please write on this page. You are finished with this survey. Your opinion on each question counts a great deal. Please fold this survey lengthwise, place it in the self addressed envelope. and send it back to us. Thank you very much for your cooperation. 129 FIGURE B-2 PHASE II COVER LETTER Febnrary 20, 1995 Name Title Company Address City, State Zip Dear Mr. Name: We want to thank you for returning our lntemational Market Selection postcard. Enclosed you will find the follow-up survey mentioned in the original letter. This is the first study that analyzes the specific export market selection practices of food and agricultural firms. Therefore, the results are of particular importance for food and agricultural exporters and for those of us in universities who wish to assist you. The usefulness of our results depends upon how accurately we are able to describe the export market selection process. Your answers to the survey questions will be kept confidential and used only in combination with the answers of others who complete this survey. To ensure confidentiality, your names and addresses will never be placed on the survey. The questionnaire has an identification number used for mailing purposes only. Simply stated, your privacy will be guaranteed. Finally, you indicate your voluntary agreement to participate in this research project by completing and returning the enclosed survey. When you have completed this survey, please fold it lengthwise and return it in the self addressed-stamped envelope. If you would like a free summary of the survey results, please write “copy of the results requested” on the back of the retum envelope and print your name and address below it. To ensure your privacy, please do not put this information on the questionnaire itself. If you have questions about the survey, please feel free to write or call us at the telephone number listed below. We would be happy to answer your questions. Thank you for your participation. Sincerely, Dr. Chris Peterson Professor and Project Director (517) 355-1813 130 FIGURE B-3 POSTCARD REMINDER March 6, 1995 Dear Mr. Name: Two weeks ago you received a questionnaire asking for your insights on how food and agricultural exporters select their international markets. If you have already completed and returned the questionnaire, please accept our sincere thanks. If not, please do so today. Because this study involves a small, representative sample of food and agricultural exporters, it is extemely important that your answers be included if the results are to accurately represent the opinions of America’s food and agricultural exporters. If by some chance you did not receive the questionnaire, or it was misplaced, please call me now at (517- 355-1813), and I will mail another one to you today. Sincerely, Dr. Chris Peterson Professor and Project Director APPENDIX C MARKET SELECTION FACTORS BY CLUSTERS 131 TABLE C-1 MARKET SELECTION FACTORS RANKED BY CLUSTER 1 Market Selection Factors Ranked by Cluster 1 3 Factor All Groups Cluster 1 Cluster 2 Cluster 3 Current Product Demand 97.5 100.0 89.5 100.0 Customer Preferences 91.4 100.0 68.4 92.9 Reliability of Import Trading Partners 81.5 97.6 57.9 71.4 Total Annual Imports of Your Type of Product 86.3 95.1 63.2 92.9 Local Production of Your Product 82.5 95.1 57.9 85.7 Number of Local Competitors 80.2 92.7 52.6 71.4 Phytosanitary Regulations 75.0 92.7 26.3 85.7 Food Preparation Methods and Eating Habits 86.3 90.2 78.9 92.9 Average Local Prices of Your Product 82.7 90.2 63.2 78.6 Total Annual Imports of Similar Products 78.8 90.2 47.4 92.9 Local Production of Similar products 76.3 90.2 42.1 85.7 Import Tariffs 85.5 87.8 78.9 85.7 Ability to Enforce Contracts 77.6 85.4 52.6 85.7 Growth Rate Of Agricultural or Food Imports from US 67.5 85.4 15.8 92.9 Availability of Import Trading Partners 66.7 85.4 26.3 71.4 Import Licensing Regulations 82.9 82.9 73.7 92.9 Government Stability 86.8 80.5 89.5 100.0 Overseas Shipping Costs 77.8 80.5 63.2 92.9 Availability of Ports, Highways, and Railroads 73.7 80.5 52.6 78.6 Taxes or Fees 75.0 78.0 57.9 85.7 Local Contract and Sales Regulations 72.4 78.0 47.4 85.7 Labeling and Packaging Regulations 69.7 78.0 31.6 92.9 Growth Rate of Food or Ag. Imports from all Sources 61.3 73.2 15.8 100.0 Stage of development 72.4 68.3 68.4 100.0 Total Annual Food or Agricultural Import from the US 57.5 68.3 5.3 100.0 Social Customs 30.0 68.3 5.3 100.0 Total Annual Food or Ag. Imports from all Sources 60.0 65.9 15.8 100.0 Exchange Rate Fluctuations 55.1 63.4 21.1 71.4 Customs Paper Work 60.5 61.0 42.1 78.6 Total Population or Population Growth Rate 59.2 61.0 36.8 58.7 Income Distribution 46.2 46.3 26.3 78.6 Political Orientation Towards the US 48.7 36.6 36.8 100.0 Type of Political System 42.1 34.1 36.8 78.6 Distance from the United States 35.5 34.1 31.6 50.0 Inflation Rate 34.6 34.1 5.3 71.4 Gross Domestic Product per Capita 38.5 24.4 42.1 78.6 Balance of Payments 24.4 19.5 10.5 50.0 Whether English is the Primary Language Spoken 15.0 14.6 5.3 35.7 Rate of Unemployment 16.7 9.8 5.3 57.1 Whether Country is Culturally Similar to the US 1 1.3 9.8 5.3 28.6 The Number Of Different Racial Groups 10.0 9.8 0.0 28.6 The Number of Languages Spoken 8.8 9.8 0.0 21.4 Level of Civil, Human, and Political Rights 17.1 4.9 10.5 64.3 Age Composition of Country 13.3 4.9 5.3 50.0 The Number and Types of Religions 6.3 2.4 5.3 21.4 Average Family Size 7.9 0.0 5.3 35.7 132 TABLE C-2 MARKET SELECTION FACTORS RANKED BY CLUSTER 2 Market Selection Factors Ranked by Cluster 2 . Factor All Groups Cluster 1 Cluster 2 Cluster 3 Current Product Demand 97.5 100.0 89.5 100.0 Government Stability 86.8 80.5 89.5 100.0 Food Preparation Methods and Eating Habits 86.3 90.2 78.9 92.9 Import Tariffs 85.5 87.8 78.9 85.7 Import Licensing Regulations 82.9 82.9 73.7 92.9 Customer Preferences 91.4 100.0 68.4 92.9 Stage of development 72.4 68.3 68.4 100.0 Total Annual Imports of Your Type of Product 86.3 95.1 63.2 92.9 Average Local Prices of Your Product 82.7 90.2 63.2 78.6 Overseas Shipping Costs 77.8 80.5 63.2 92.9 Local Production of Your Product 82.5 95.1 57.9 85.7 Reliability of Import Trading Partners 81.5 97.6 57.9 71.4 Taxes or Fees 75.0 78.0 57.9 85.7 Number of Local Competitors 80.2 92.7 52.6 71.4 Ability to Enforce Contracts 77.6 85.4 52.6 85.7 Availability of Ports, Highways, and Railroads 73.7 80.5 52.6 78.6 Total Annual Imports of Similar Products 78.8 90.2 47.4 92.9 Local Contract and Sales Regulations 72.4 78.0 47.4 85.7 Local Production of Similar products 76.3 90.2 42.1 85.7 Customs Paper Work 60.5 61.0 42.1 78.6 Gross Domestic Product per Capita 38.5 24.4 42.1 78.6 Total Population or Population Growth Rate 59.2 61.0 36.8 58.7 Political Orientation Towards the US 48.7 36.6 36.8 100.0 Type of Political System 42.1 34.1 36.8 78.6 Labeling and Packaging Regulations 69.7 78.0 31.6 92.9 Distance from the United States 35.5 34.1 31.6 50.0 Phytosanitary Regulations 75.0 92.7 26.3 85.7 Availability of Import Trading Partners 66.7 85.4 26.3 71.4 Income Distribution 46.2 46.3 26.3 78.6 Exchange Rate Fluctuations 55.1 63.4 21.1 71.4 Growth Rate of Agricultural or Food Imports from US 67.5 85.4 15.8 92.9 Growth Rate of Food or Ag. Imports from all Sources 61.3 73.2 15.8 100.0 Total Annual Food or Ag. Imports from all Sources 60.0 65.9 15.8 100.0 Balance of Payments 24.4 19.5 10.5 50.0 Level of Civil, Human, and Political Rights 17.1 4.9 10.5 64.3 Total Annual Food or Agricultural Import from the US 57.5 68.3 5.3 100.0 Inflation Rate 34.6 34.1 5.3 71.4 Social Customs 30.0 68.3 5.3 100.0 Rate of Unemployment 16.7 9.8 5.3 57.1 Whether English is the Primary Language Spoken 15.0 14.6 5.3 35.7 Age Composition of Country 13.3 4.9 5.3 50.0 Whether Country is Culturally Similar to the US 1 1.3 9.8 5.3 28.6 Average Family Size 7.9 0.0 5.3 35.7 The Number and Types of Religions 6.3 2.4 5.3 21.4 The Number of Different Racial Groups 10.0 9.8 0.0 28.6 The Number of Languages Spoken 8.8 9.8 0.0 21.4 133 TABLE C-3 MARKET SELECTION FACTORS RANKED BY CLUSTER 3 Market Selection Factors Ranked by Cluster 3 .: Factor All Groups Cluster 1 Cluster 2 Cluster 3 Current Product Demand 97.5 100.0 89.5 100.0 Government Stability 86.8 80.5 89.5 100.0 Stage of development 72.4 68.3 68.4 100.0 Growth Rate of Food or Ag. Imports from all Sources 61.3 73.2 15.8 100.0 Total Annual Food or Ag. Imports from all Sources 60.0 65.9 15.8 100.0 Total Annual Food or Agricultural Import from the US 57.5 68.3 5.3 100.0 Political Orientation Towards the US 48.7 36.6 36.8 100.0 Social Customs 30.0 68.3 5.3 100.0 Customer Preferences 91.4 100.0 68.4 92.9 Total Annual Imports of Your Type of Product 86.3 95.1 63.2 92.9 Food Preparation Methods and Eating Habits 86.3 90.2 78.9 92.9 Import Licensing Regulations 82.9 82.9 73.7 92.9 Total Annual Imports of Similar Products 78.8 90.2 47.4 92.9 Overseas Shipping Costs 77.8 80.5 63.2 92.9 Labeling and Packaging Regulations 69.7 78.0 31.6 92.9 Growth Rate of Agricultural or Food Imports from US 67.5 85.4 15.8 92.9 Import Tariffs 85.5 87.8 78.9 85.7 Local Production of Your Product 82.5 95.1 57.9 85.7 Ability to Enforce Contracts 77.6 85.4 52.6 85.7 Local Production of Similar products 76.3 90.2 42.1 85.7 Phytosanitary Regulations 75.0 92.7 26.3 85.7 Taxes or Fees 75.0 78.0 57.9 85.7 Local Contract and Sales Regulations 72.4 78.0 47.4 85.7 Average Local Prices of Your Product 82.7 90.2 63.2 78.6 Availability of Ports, Highways, and Railroads 73.7 80.5 52.6 78.6 Customs Paper Work 60.5 61.0 42.1 78.6 Income Distribution 46.2 46.3 26.3 78.6 Type of Political System 42.1 34.1 36.8 78.6 Gross Domestic Product per Capita 38.5 24.4 42.1 78.6 Reliability of Import Trading Partners 81.5 97.6 57.9 71.4 Number of Local Competitors 80.2 92.7 52.6 71.4 Availability of Import Trading Partners 66.7 85.4 26.3 71.4 Exchange Rate Fluctuations 55.1 63.4 21.1 71.4 Inflation Rate 34.6 34.1 5.3 71.4 Level of Civil, Human, and Political Rights 17.1 4.9 10.5 64.3 Total Population or Population Growth Rate 59.2 61.0 36.8 58.7 Rate of Unemployment 16.7 9.8 5.3 57.1 Distance from the United States 35.5 34.1 31.6 50.0 Balance of Payments 24.4 19.5 10.5 50.0 Age Composition of Country 13.3 4.9 5.3 50.0 Whether English is the Primary Language Spoken 15.0 14.6 5.3 35.7 Average Family Size 7.9 0.0 5.3 35.7 Whether Country is Culturally Similar to the US 1 1.3 9.8 5.3 28.6 The Number of Different Racial Groups 10.0 9.8 0.0 28.6 The Number of Languages Spoken 8.8 9.8 0.0 21.4 The Number and Types of Religions 6.3 2.4 5.3 21.4 APPENDIX D TWO TAILED T-TEST FOR STATISTICAL DIFFERENCE BETWEEN THE MEANS 134 TABLE D TWO TAILED T-TEST Two Tailed T~Test for Statistical Difference Between the F39“ 0* . Significance ' Means ;: Clusters V Clusters I Cluster 1x2 1x3 2x3 Exports Direct 0.317 0.983 0.468 Exports through a Cooperative 0.336 0.065 0.035 Exports through an Agent 0.079 0.401 0.521 Exports through a Freight Forwarder 0.335 0.301 0.886 Exports through another Fruit or Vegetable Shipper 0.014 0.708 0.089 Exports through a Commodity Association 0.336 0.409 N/A #7 How Satisfied have you been with export sales? 0.727 0.246 0.480 #8 How many years has your company been exporting? 0.946 0.904 0.955 Exports to Canada 0.077 0.826 0.134 Exports to Mexico 0.007 0.954 0.029 Exports to Western Europe 0.002 0.561 0.074 Exports to Eastern Europe 0.025 0.492 0.195 Exports to Latin America 0.007 0.787 0.065 Exports to Australia 0.403 0.032 0.011 Exports to Pacific Rim 0.312 0.289 0.095 Exports to Other Asian Countries 0.079 0.947 0.151 Exports to Africa 0.220 0.622 0.068 Number of Export Markets 0.000 0.607 0.002 #10 What percentage of sales come from exports? 0.910 0.504 0.674 #1 1 What is annual growth rate in export sales? 0.529 0.870 0.722 Export Methodology (Expansive vs. Contractible) 0.586 0.391 0.254 Export Methodology (Quantitative vs. Qualitative) 0.776 0.495 0.487 #14 How effective are your methods for market selection? 0.634 0.923 0.822 Exports Fresh Products 0.321 0.947 0.409 Exports Frozen Products 0.067 0.880 0.226 Exports Dried Products 0.414 0.494 0.967 Exports Canned Products 0.052 0.536 0.350 Exports Processed Products 0.244 0.271 0.967 Exports Seed Products 0.336 0.409 N/A Exports Apples 0.232 0.825 0.261 Exports Dry Beans 0.992 0.458 0.521 Exports Tart Cherries 0.045 0.443 0.419 Exports Sweet Cherries 0.423 0.753 0.748 Exports Blueberries 0.517 0.150 0.085 Exports Pears 0.034 0.401 0.012 Exports Corn 0.31 1 0.383 0.980 Exports Carrots 0.394 0.086 0.033 Exports Cucumbers 0.950 0.250 0.389 Exports Peaches 0.201 0.094 0.012 Exports Potatoes 0.586 0.545 0.909 Exports Onions 0.164 0.233 N/A Exports Nectarines 0.336 0.250 0.095 Exports Apricots 0.501 0.095 0.095 Exports Oats 0.578 0.564 0.399 Exports Nuts and Almonds 0.233 0.983 0.250 Number of different products. 0.018 0.224 0.008 #17 How many employees does your company employ? 0.974 0.091 0.121 #18 What are your gross annual sales? 0.257 0.602 0.198 APPENDIX E MARKET SELECTION FACTORS IN THE LITERATURE 135 TABLE E MARKET SELECTION FACTORS IN THE LITERATURE Amador and Starbird, 1989 |M acrceccnomie Factors IBauerschmidt, Sullivan, and Gillespie, 1985 ICavusgiI, 1987 1Gomez-Mejia, 1988 jsistntz, 1992 ILiander et al., 1967 JSeringhaus, 1993 [Ease Domestic Product per Capita X X IBartsIs, 1963 X lCooka, 1972 >< lHisey and Caves, 1984 >< lNigh, 1984 >< lScholIhammer and Nigh. 1983 [Exchange Rate Fluctuations XX x X [Salvacruz and Reed, 1993 Ilnflation Rate Ilncome Distribution Balance of Payments X X X x x lOttum and Semenik, 1993 Rate of Unemployment XXX XXX Geographic, InfrastructuraI, and Demographic Factors Distance from the United States Stage of development Availability of Ports, Highways, and Railroads Total Population or Population Growth Rate XXX XX Age Composition of Country XX Average Family Size XXXXX Trade Barriers, Legal, and Political Factors Type of Political System Government Stability Local Contract and Sales Regulations XXX XXX Level of Civil. Human, and Political Rights Ability to Enforce Contracts Phytosanitary Regulations Labeling and Packaging Regulations lm port Tariffs Taxes or Fees Im port Licensing Regulations Customs Paper Work XXXXXXX [Political Orientation Towards the US [Social and Cultural Factors IWhether English is the Primary Language Spoken [The Number of Languages Spoken XX [The Number and Types of Religions IThe Number of Different Racial Groups XXX IFood Preparation Methods and Eating Habits IWhether Country is Culturally Similar to the US ISocial Customs [Food and agricultural factors Total Annual Food or Agricultural lm port from the US Total Annual Food or Ag. 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