THESIS (I I ". .4 lllllllllllllllllllllllllIlllllllllllllllllllllllllllllllllll 31293 01565 9331 LIBRARY Michigan State University This is to certify that the thesis entitled CHECKS AND BALANCES AGAINST HASTY CONSENSUS IN ETHICS CONSULTATION: MORAL DELIBERATION SHIFTS AND THE ZONE OF EQUIPOISE presented by Janet Burstein has been accepted towards fulfillment of the requirements for WILL degree in _Ar.r.s___ Interdisciplinary Program in Health and Humanities finfiwiwk Major professor Date 3/20/97 0-7639 MS U is an Affirmative Action/Equal Opportunity Institution PLACE N RETURN BOX to remove this checkout from your record. TO AVOID FINES return on or before date due. DATE DUE DATE DUE DATE DUE MSU ieAn Nflnnetive ActloNEquei Opportunity Instituion Warns-9.1 CHECKS AND BALANCES AGAINST HASTY CONSENSUS IN ETHICS CONSULTATION: MORAL DELIBERATION SHIFTS AND THE ZONE OF EQUIPOISE By Janet Burstein A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Interdisciplinary Program in Health and Humanities 1997 ABSTRACT CHECKS AND BALANCES AGAINST HASTY CONSENSUS IN ETHICS CONSULTATION: MORAL DELIBERATION SHIFTS AND THE ZONE OF EQUIPOISE By Janet Burstein When and why is consensus oftentimes reached too hastily in ethics consultation? By examining the underpinning ethical theories in medical decision-making in bioethics, a distinction will be revealed between ethical decision-making and moral deliberation. The empirical research in ethics consultation conducted primarily by physicians and bioethicists demonstrates that there is little agreement on how to evaluate effectiveness in decision- making in ethics consultation. Consensus in ethics committees, as an outcome of decision- making, will be examined in order to differentiate consensus as a condition from consensus as a goal to show the unexamined problem of why consensus is oftentimes reached too quickly in ethics consultation. The distinction between consensus and compromise will reveal that genuine uncertainty in bioethical dilemmas has been displaced by negotiated settlement in bioethical disputes. Moral deliberation shifts can provide a check to ethical decision-making and a zone of equipoise or genuine uncertainty is proposed as a balance against hasty consensus. Contents 1. Introduction ................................................................................ 1 2. The Emergence of Ethics Consultation ................................................. 4 3. Thesis ...................................................................................... 8 4. Methodology .............................................................................. l3 5. Ethical Theories in Medical Decision-Making ......................................... 16 6. Empirical Studies ......................................................................... 25 7 . Consensus in Ethics Committees ....................................................... 33 8. Zone of Equipoise ........................................................................ 46 9. Moral Deliberation Shifts ................................................................ 5 3 10. Case Discussions ......................................................................... 69 11. Conclusion ................................................................................. 100 12. Appendix 1: Ethics Consultation Form ................................................. 103 13. Endnotes ................................................................................... 108 For Sally These are the things for which there are no limits: leaving the comers of the field for the poor, the gift of the first fruits, the pilgrimage offerings, deeds of loving-kindness, and the study of Torah. These are the things whose fruits you will enjoy in your lifetime, while the principal is yours eternally: honoring father and mother, deeds of loving-kindness, attending the house of study morning and evening, welcoming strangers, visiting the sick, dowering the bride, accompanying the dead to the grave, devotion in prayer, making peace between one another. And the study of Torah leads to them all. Peah 1.1; Shabbat 127a iv Introduction Responsibility for the world takes the form of authority...Wherever true authority exist[s] it [is] joined with responsibility for the course of things in the world. -Hannah Arendt (1968,pp. 189- 190) It is the second week on the neonatology rotation during the Practicum in Medical Ethics. The unit consists of two adjoining rooms, 14' x 16'. One room contains infants in incubators whose lives require less intensive care. The other room is the intensive care unit for premature infants. Between the array of technology, monitors, heating devices and the clinical language and details of biochemistry, I may as well be in Uzbekistan. I stand on the outskirts of the group of residents while the attending physician guides them in monitoring and caring for the infants. Because I do not understand the language or medical procedures, and because the infants do not communicate in the same language as the adults, I am forced to heighten my other senses. I can not stop myself from thinking that neonatal intensive care units are wasting money on aggressive life-sustaining treatment to save the lives of many infants born 16 or 17 weeks early, babies weighing less than a pound and who are likely to have significant disabilities instead of spending money on prenatal care that will help many others. On this particular day I am exhausted and can barely keep my eyelids open. It is not because I have been on rotation for 24 hours shadowing the residents. The fatigue is a result of not understanding the language and imagining the lives of the struggling infants and their families. We shuffle from incubator to incubator. One resident is kind enough to inform me that the infant in the incubator nearest the wall has an abnormal trisomy 18(an extra chromosome). The infant also has an esophageal obstruction which will require either repairing the Obstruction or permitting the infant to die. He tells me that the mother has elected to have “everything done.” The mother will learn how to suction and the baby will probably go home with the mother and die within 3-4 months at home. The mother apparently knew before the birth, from an ultrasound, that the infant’s life was threatened. The mother had also given her permission for a DNR order to be placed on the infant. Two incubators left to go. My attention wanders. All of a sudden the lines on the monitor go flat where the infant with trisomy 18 is hooked up. The kind resident catches my eye to make certain that I know what has just happened. (I am relieved to at least know what a flat line on a monitor means.) One of the nurses lifts the infant from the incubator and goes into a back room to take a photograph in case the family member does not want to see the dead body. The rounds and instruction continue. They do not stop. I am astonished that the rounds continue. I do not know what I want to happen. A moment of silence? Something? An acknowledgment that a person just died? I leave the neo-natology confused about physicians’ training and the de-sensitization to death. The cultural contradiction of saving lives and not bearing witness to death in this moment of residency and medical education is bewildering. The resolution of the infant dying on its own, in this case, was less taxing than in other cases. The advances in medical knowledge and technology cause one to both marvel at the possibilities for life and to question the use of life-sustaining treatment on impaired premature infants as an issue in the prioritization of health care resources. A recently published Canadian study in The Journal of the American Medical Association, “included 150 teenagers, all born prematurely with birth weights of less than 2 pounds 3 ounces, or 1,000 grams,[and] was the first ever to ask the children themselves, or their parents, to rate the quality of their lives.”1 Although many of the teenagers had disabilities ranging from cerebral palsy to deafness, 71% gave themselves high ratings for quality of life as compared to 73% of those born at full-term who also rated their quality of life as high. Other doctors, including Dr.Saigal who conducted the study, cautioned that the study could not be used to justify aggressive intensive-care-unit treatment for all premature infants with extremely low birth weights. In addition, some parents feared that parents might be given false hope that would lead them to make treatment decisions that they might later regret. Nonetheless, this study assessed a difficult treatment issue in over a long period of time. By having children and families speak for themselves, as opposed to or in addition to researchers or physicians, this study provides information in cases where treatment decisions and determinations are made for others based on rating the quality of someone else’s life. The Emergence of Ethics Consultation Surrogate decision-makers or parents of severely-impaired newborns are often assisted with termination of treatment decisions by an ethics consultant or a team of health care practitioners who practice ethics consultation. The practice of ethics consultation has emerged over the past twenty-five years from the interdisciplinary field of bioethics. Ethics consultation developed as a response to specific problems that deal with end-of-life decisions in health care, access to health care, and health care allocation. The development of ethics consultation can be traced to an experimental examination at the New Jersey College of Medicine (McIntyre) and at the University of Wisconsin(Fost) in the early 19703. At the National Institute of Health in the late 19703, Fletcher addressed clinical ethical dilemmas in a research hospitalz, while Siegler and Pellegrino (1978 and 1979) delineated a role for "clinical ethics" as a specialized field in medicine.3 4 In 1982, the handbook Clinical Ethics was published.5 In 1987, the Society of Bioethics Consultation formed as a specialized organization for persons and groups engaged in the practice Of ethics consultation or clinical ethics. Two journals; The Journal of Clinical Ethics and The Cambridge Quarterly of Health Care Ethics emerged during the early 1990s.6 Beaucharnp and Childress' publication of the Principles of Biomedical Ethics, as one of the foremost academic texts uses the paradigm of "principlism" (autonomy, beneficence, malefescience, and justice) to interpret cases in bioethics. These principles are aimed at providing a framework of moral theory in order to identify and resolve ethical problems for decision- making in medicine. By applying certain principles, “some type of action is prohibited, required, or permitted in certain circumstances.”7 The state of flux of our health care system is in part associated with the practice of the ethics consultation. The practice of ethics consultation is provided by either an ethics committee or by individual consultants. Within the committee mode there may be an identified subcommittee who responds to requests, an ethics consultation service that acts as an extended branch of the ethics committee, or one consultant may be delegated by the committee to perform consultations. The practice of ethics consultation may occur both at the bedside and in consultation with an ethics committee. When individual ethics consultants practice they may be hired by the institution itself or the institution may contract out this service to an outside group.8 Ethics consultants are involved in a range of situations that involve legal, ethical and socio-political dilemmas. Identifying methods to examine the effectiveness of ethics consultation has become crucial in an era of cost containment in health care delivery where efficacy is integral. The primary directive for ethics consultation derived from the mandate to “protect and foster shared decision-making.”9 One aspect of shared decision-making is to enhance awareness of patient autonomy in decision-making. Over the past three decades patient autonomy has been a dominant theme in bioethics in order to counteract the role that paternalism has played in medicine. Bioethics includes such patient-centered guidelines as advance directives, living wills, substituted judgment, and the best interests of the patient framed by the goals of treatment decisions such as resuscitation (CPR), artificial tube- feeding for nutrition and hydration, and mechanical ventilation within the varied conditions of terminal illness. Some conceive of ethics consultation as an advisory and advocacy capacity for patients and families. Others view it as an educational aid to health care practitioners. And still others utilize it as a consultation service to health care practitioners. Some ethics consultants change roles depending on the requirements and requests of the situation. These functions are at best diverse, and quite possibly ambiguous at least. Winslade writes: [One] set of questions concerns the meaning of "ethics" in the context of ethics consultation. Does ethics refer to theories, principles, rules, or codes of ethics? Or does it refer to a type of problematic situation?... Does ethics require expert knowledge or specific experiences? Or is ethics in this context merely a matter of reflective common sense?...Answers to these and other questions are necessary for the development of a theory of ethics consultation. But in the practice of ethics consultation, my sense is that "ethics" is construed broadly to refer to value clarification, choices, and conflicts. In the midst of ambiguity or novelty, ethics consultants may be called upon to help discern what is going on, what is at stake, and what responses are appropriate. This is a vague, but I think a fair characterization. 10 Assessing the quality and usefulness of ethics consultation as an intervention is important because it is an actuality affecting patient care. Because the practice of ethics consultation is gaining in maturity, its usefulness as an intervention needs clarification. An exploration of whether the practice of ethics consultation is a promising health care service that results in better outcomes in its attempt to clarify decision-making in health care is the broad intellectual problem at hand. John Fletcher, one of the founders of the practice of ethics consultation describes the goals of the interdisciplinary field of bioethics as a focus on ethical dilemmas in health care, public health, and research.11 Fletcher describes the issues involved in decision- making in ethics consultation as encompassing: 1) ethical obligations in the care of the patient; 2)privacy and confidentiality; 3) communication and disclosure; 4) determining the patient's capacity to make decisions; and 5) informed consent. Under the rubric of the possible ethical problems that may arise in patient care are: 1)refusal of medically indicated treatment; 2)decisions to forgo life-sustaining treatment in incapacitated adults; 3) terminal illness (limits of comfort care;asssisted suicide/euthanasia); 4)reproductive choices, abortion, etc.; 5)decisions about treatment involving imperilled newborns, infants & children; 6)access to and containing costs of health care; and 7)rationing at the bedside. 12 The practice of ethics consultation has been utilized by bioethicists such as John Fletcher, Arthur Caplan, Ruth Macklin, Jonathan Moreno, and Nancy Neveloff-Dubler and by physician/medical ethicists such as Howard Brody, Mark Siegler, Bernard Lo, and John La Puma as a way to help health care practitioners and patients to explicitly define value components of therapeutic treatment decisions and as an alternative to the legal system. The task of the ethics consultant focuses primarily on cases involving life-sustaining treatment. The issues involve patient competency in understanding and judging treatment choices, the suitability of surrogate decision-makers, interpretations of expressions of patient wishes, and respect for patient welfare. One essential task of the ethics consultant has been to bring to bear an ethical analysis and to mediate, where necessary, dilemmas that arise when a conflict of values exist in medical judgments among health care practitioners and patients, between health care practitioners themselves, or among patients’families. In 1991, the Joint Commission on the Accreditation of Health Care Organizations (JCAHO) required any hospital seeking endorsement as an accredited organization to have a mechanism in place to resolve ethical disputes. Although JCAHO did not specify any one particular standard, it identified ethics committees and ethics consultants as appropriate methods. This new development in patient care has spurred on the growth industry of ethics consultation. State laws in Hawaii and Maryland require ethics committees for all licensed hospitals and long-term care facilities with similar legislation pending in New York and Pennsylvania.13 Fox, a sociologist, notes that the "agenda of US. bioethics is more reactive than initiatory. To a striking extent it responds to the predominating political, economic, and value orientation of the society, which it tends to reflect rather than criticize or challenge." 14 The practice of ethics consultation developed as a response to end'of-life decisions in health care due to the convergence and changes in health care technology, health care delivery, health care financing, and health care policy. The ethics consultant identifies, mediates, and/or interprets how the patient, family, physician, nurse and other health care practitioners make sense of an inherently ambiguous life situation with the advent of medical technology. Increasingly, physicians have been turning to ethics consultants and ethics committees because of the difficulty in determining the limits of life—sustaining treatment with patients. An assessment of the impact of the practice of ethics consultation is essential in examining the consequences for patients, health care providers, and institutions. Thesis Some of the most difficult cases in ethics consultation involve aggressive treatment decisions for incompetent adults and impaired newborns. The uncertainties and ambiguities that develop in end-of-life and beginning-of-life ethics cases involve determinations regarding the quality of someone else’s life. Genuine complexity and perplexity often beset those people involved in making decisions for others. Despite some limited agreement on procedures and language,15 there is not widespread consensus on many bioethical dilemmas. Although awareness of the refusal of life-sustaining treatment has increased, the dilemmas proliferate with the advent of medical technology and individuals’ ease with making rights-based claims to health care technology for others. Ethics consultations are sought by health care practitioners, patients, and families as a means for resolving conflict and for guidance in medical decision-making. The consultation process may occur, at the bedside of a patient, as a review before a full hospital ethics committee, or at a subcommittee meeting. The outcome of the problem is reached by consensus decision-making. “In an area like medicine where objective information is often inconclusive regarding particular cases, consensus has an explicit role.”15 Consensus as general agreement or a majority of opinion is commonly identified as a goal of ethics committees. Yet, Moreno contends that “the point of ethical deliberation is not to reach consensus but to attain a desirable end, an end that settles controversy without further disagreement; put another way, consensus refers primarily to the process of moral deliberation in groups of human beings, and only derivatively to the conclusion that is reached.”17 Particularly when the absence of agreement among the respective parties prevents intervention, the need for consensus as a goal might pressure committee members into accepting a decision without moral deliberation in order to reach a decision. I will argue that, in this instance, consensus is oftentimes reached too hastily by ethical decision- making with an emphasis of convergence on a single moral truth. By contrast, I will introduce a concept of checks and balances that can serve to prevent consensus from occurring too quickly. The check of moral deliberation shifts will assist to counteract ethical decision-making and the balance of a zone of equipoise will serve to counteract against hasty consensus. Moral deliberation shifts can work as a check against individual and group interests’ yielding to either moral skepticism or moral dogmatism. In addition, I will argue that consensus decision-making whose specific function is exploration into genuine uncertainty in bioethical dilemmas has receded. By contrast, compromise decision-making whose emphasis is negotiated settlement has emerged in the context of dispute resolution. In order to re-integrate consensus decision-making into bioethical dilemmas, the concept of genuine uncertainty or a zone of equipoise is proposed as a condition in distinguishing consensus and bioethical dilemmas from compromise and bioethical disputes. The tendency for abrupt consensus or the process by which participants in a group hastily converge on a viewpoint in ethics consultation is inadequate as moral guidance and is characteristic of ethical decision-making, as distinct from moral deliberation. A central comparison will Show the relevant distinction between these two terms and subsequently, their two practices. Applied ethics tells us we must balance benefits versus burdens in trying to resolve conflicting ends. This is typically done by understanding the fundamental principles of autonomy, beneficence, nonmalefiscence, and justice. The surrogate or the parent of an imperiled newborn evaluates the benefits to be gained versus the burdens caused by choosing those treatments in which the benefits outweigh the burdens. The weighing of benefits versus burdens is specifically designed to resolve a conflict in medical decision-making. Ethical decision-making as it distinctly pertains to the practice of ethics consultation has as its goal the resolution of conflict in accordance with the standards of the discipline of bioethics. One such ethical standard is the principle of autonomy-the right of each competent adult to determine what is done to his or her body. Another is the tenet of informed consent in which health care practitioners are obligated to inform patients of the 10 risks and benefits of therapeutic options. Yet another area that pertains to decision-making is the obligation to withhold or withdraw life-sustaining treatment when requested by a competent patient. Procedures in ethics consultation that coincide with these legally- established ethical standards are characteristic of ethical decision-making. Moral deliberation refers to an individual’s awareness and practice in relation to generally-accepted ethical standards. It is critical, self-reflection. Moral deliberation entails confronting or tolerating one’s inherent sense of uncertainty. Moral deliberation shifts embody a fluid ability to integrate potentially destabilizing experiences of tenuousness and irnpermanence. Although a family member, health care practitioner, or ethics consultant may engage with each other in analyzing moral choices, it is the deliberative process whereby each respective participant literally shifts her view and conviction that the previous position was not entirely accurate that distinguishes moral deliberation from ethical decision-making. Moral deliberation shifts have traditionally implied that a person lacks confidence in his decision-making ability or is indicative of someone who “can’t make up their mind.” For example, in the analysis in Case #3(p. 100), the bioethicist, Baruch Brody, notes that in arriving at a decision to withhold treatment from an impaired newborn, “[the parents] have continued to hold it firmly over a period of a few days.” This accustomed and perceived need for confidence in decision-making is perhaps an apt response to the uncertainty in medicine. Yet, such a camouflaged emphasis on confidence has the potential to disrupt moral deliberation. I will argue that the shifts that occur in moral deliberation, when considered in conjunction with a zone of equipoise, act as a check and balance mechanism against hasty consensus and provide a robust ethical guideline to emerge that carries a counter-balance to the moral authority of consensus. A moral authority Of consensus implies the tendency for participants to believe that solely by reaching consensus, they have made a “high quality” decision. 11 In the bioethics literature of clinical research, the concept of equipoise in randomized clinical trials is commonly recognized as a state when an investigator does not have a preference or cannot decide whether to use one arm of the study over another. The claim is often made that being in a state of theoretical equipoise is a necessary condition for ethical participation in a randomized clinical trial. “Equipoise is the point where we are equally poised in our beliefs between the benefits and disadvantages of a certain treatment modality.”18 The word “poise” as it applies to clinical research, and as I will argue as it applies to ethics consultation, carries with it the unique feature of conveying both composure and steadfastness, while also conveying an element of wavering and hovering, as in suspension. Clinical or collective equipoise, as opposed to theoretical equipoise, is a genuine uncertainty within the medical community about a preferred method of treatment.19 This reformulation of equipoise in research ethics came about because many clinical trials were interrupted because investigators did have a treatment preference. Identifying and substituting collective equipoise deemed a clinical trial as ethical and allowed for the trial to proceed, although this substitution remains contentious in research ethics. Because there is little agreement on how to evaluate ethics consultations in cases involving incompetent adults and severely impaired newborns, I will argue that equipoise as a condition for cultivating uncertainty can function as a counter-balance against hasty consensus. It is fair to say that individuals, be they health care practitioners, ethics consultants, patients, or family members are rarely in a state of pure equipoise. Usually there is a preference even if the strength of the belief is variable, be it a strong or weak preference. However, this is not to discount the applicability of equipoise, but to extend the analysis to identifying a “zone” of equipoise as opposed to a “point” of equipoise within moral deliberation in the practice of ethics consultation in order to prevent consensus from occurring too quickly. 12 The role of the ethics consultant is to facilitate and guide the family and health care practitioner in the process of moral deliberation. By cultivating uncertainty and utilizing equipoise as a conditional template from research ethics, we can establish a mechanism to act as a balance against hasty consensus in decisions involving the termination of care in incompetent adults and impaired newborns. Equipoise will compensate for the tendency of ethics consultants to invoke an unjustified hasty consensus in the practice of ethics consultation, while shifts in moral deliberation on the part of the ethics consultant, health care practitioners, and/or the families of the patient will be indicative of integrating one’s inherent sense of uncertainty. Moreno points out that the process by which a belief is attained is commonly used in defense of the product, the belief itself. Thus, in defending a result of moral deliberation we may call attention to the “unbiased” nature of the procedure, one in which all relevant factors have been fairly and properly taken into account; in jurisprudence this is known as due process. Conversely, if the process has been corrupted or distorted, this is widely taken as a prima facie reason to think that the result of that process is likely to be erroneous in some way.20 Moral deliberation shifts as an aspect of decision-making on the part of ethics consultants, health care practitioners, and families when combined with equipoise has the potential benefit of improving the quality of patients’ care in the practice of ethics consultation. The practice of ethics consultation may also protect patients’ rights and decrease unnecessary life-sustaining treatment. However, there is the potential for deleterious consequences as well. These include reducing the quality of care, invalid assumptions that shape recommendations, and the intervention of a third or fourth-party into the physician-patient relationship. In order to avoid these obstacles, it is essential to know “when and why consensus is oftentimes reached too quickly in ethics consultation?” Methodology Thesis Question: When and why is consensus oftentimes reached too hastily in ethics consultation? By examining the underpinning ethical theories in medical decision- making in bioethics, a distinction will be revealed between ethical decision-making and moral deliberation. The empirical research in ethics consultation conducted primarily by physicians and bioethicists demonstrates that there is little agreement on how to evaluate effectiveness in decision-making in ethics consultation. Consensus in ethics committees, as an outcome of decision-making, will be examined in order to differentiate consensus as a condition from consensus as a goal to Show the unexamined problem of why consensus is oftentimes reached too quickly in ethics consultation. The distinction between consensus and compromise will reveal that genuine uncertainty in bioethical dilemmas has been displaced by negotiated settlement in bioethical disputes. Moral deliberation shifts can provide a check to ethical decision-making and a zone of equipoise or genuine uncertainty is proposed as a balance against hasty consensus. 1. Ethical Theories in Medical Decision—making, Section 5, within the discipline of bioethics distinguishes the origins and practice of ethical decision-making as identifiable and legally—established ethical standards that are applied within the clinical context of ethics consultation. This perspective has been the underpinning of bioethicists’ work in the clinical setting and will set the stage to make the central comparison between ethical decision-making and moral deliberation. In identifying the distinction between these two key concepts, what will be revealed is the little-examined assumption that consistency in decision-making translates into confidence and guarantees assurance of a “correct” decision. I II. Empirical Studies, Section 6, encompasses the evaluation of characteristics, procedures, and/or outcomes that measure whether or not an intervention is effective. A literature review of the previous research in evaluating ethics consultation attempts to measure and define effectiveness in decision-making. By reviewing the studies that have 13 14 been conducted, and noting the lessons learned from the previous research, I will set a research agenda for proposing checks and balances against hasty consensus decision- making in ethics consultation. III. Consensus in Ethics Committees, Section 7, will investigate the political and sociological aspects of consensus in order to show that consensus is oftentimes reached too quickly in ethics consultation. The abrupt consensus that often occurs in ethics consultation is inadequate as moral guidance. Consensus is first and foremost a condition to the process of moral deliberation and secondarily to the conclusion or resolution of conflict that is achieved. An over reliance on hasty consensus as a goal in the latter sense can pressure committee members into accepting an agreement that fulfills institutional requirements without concrete scrutiny and moral deliberation. The distinction between consensus and compromise reveals that exploration and genuine uncertainty are specific to consensus decision-making; and negotiated settlement is specific to compromise decision-making. Hence, I propose to interject uncertainty as a zone of equipoise to act as a balance against hasty consensus. IV. A Zone of Equipoise, Section 8, is proposed as a condition for cultivating uncertainty as a balance against hasty consensus in ethics consultation. Moral deliberation shifts take place within the zone of equipoise. By providing an antidote to confidence, a zone of equipoise can counter-balance the tendency against hasty consensus. The condition of equipoise allows the ethics consultant to maintain a critical posture between straddling detachment and impartiality on one hand and engagement and moral dogmatism on the other hand. I will offer an example of how the balance of a zone of equipoise as cultivating uncertainty can work as a condition in the practice of ethics consultation. V. Moral Deliberation Shifts, Section 9, is proposed as a check to ethical decision- making in order to provide accountability to unjustifiable consensus. The resolution of conflicts are subject to moral challenges. Moral deliberation entails confronting and tolerating one’s inherent sense of uncertainty. Moral deliberation Shifts imply that each 15 respective participant literally shifts her view that the previous position was not entirely accurate. A camouflaged emphasis on confidence in decision-making potentially interrupts moral deliberation and precipitates hasty consensus. VI. Finally, an analysis of three Case Discussions in Section 10 completes the thesis. Two cases will consist of raw data in the form of written ethics case consultation reports from a hospital ethics committee. The other case will come from a case study in the literature. The approach that I will use will be to present the cases in their actual ethics consultation case review form and to follow each case with an accompanying analysis. Because the original form of each case varies, I will follow the outline of each case and introduce the concept of checks and balances of moral deliberation shifts and a zone of equipoise in resolving the problem Of why and when consensus is oftentimes reached too quickly. This will demonstrate a practice of ethics consultation that is strengthened. In closing, I draw the reader’s attention to Appendix I. This final section is a draft of an Ethics Consultation Form. IfI had been able to observe ethics cases directly, this form would have been part of the methodology of this thesis. Ethical Theories in Medical Decision-Making When we experience an ethical dilemma, or uncertainty, we are guided by moral reasoning in asking what is required of us. As we deliberate, we are compelled to identify or justify the conditions under which we think a certain action is warranted. By making explicit the grounds for our beliefs, we are held accountable for sufficient reasoning. A chronicle of the ethical theories that guide decision-making in ethics consultation is essential before unraveling the significance of moral deliberation shifts and equipoise. Some of the types of moral theories that have provided a framework to evaluate and draw conclusions from in ethical dilemmas are utilitarianism, Kantianism, principlism, casuistry, narrative ethics, and an ethics of care, to name a few. Rationality, or the insistence to not contradict oneself, is the basis of what Kant understood as making us morally special. Kant argues that by choosing our principles and living according to them, we should always act so that the rule to which we’re acting, could be made universal. Kant also held that we should always treat human being as ends, and never simply as means. Utilitarianism teaches us that the core of morality is to lessen suffering and to increase happiness. According to this principle, we ask the question of what action will bring about the greatest happiness for the greatest number of people? The principles of autonomy, beneficence, nonmaleficence, and justice have dominated the infrastructure of decision-making in resolving bioethical dilemmas. These principles offer guidelines in structuring morally complex, inherently ambiguous, and compelling life-threatening situations. Principlism as a system of ethical theory applies principles to cases from the “top down. Moral judgment is the application of a rule(principle, ideal, obligation, or right) to a clear case falling under the rule.”21 Principlism is generally understood as applied ethics. Personal autonomy is distinguished by a person who has the capacity for making choices and is unfettered by the influence of others.22 Consequently, respect for autonomy would obligate one person from interfering with another person’s actions in the pursuit of their goals. Turning to the principle of 16 17 nonmaleficence, the duty is to refrain from causing harm. Beneficence requires us to balance benefits against burdens, while justice obligates us to distribute those benefits and burdens fairly. Recently, principlism has come under attack. It has been criticized for imploring a ritualistic function without reflection that is similar to an incantation. It was in fact, this specific criticism that was a stimulus for this thesis. More often than not, the “Georgetown Mantra” of beneficence, autonomy, nonmaleficence, and justice was used by health care practitioners in ethics consultation case reviews where I have been serving an internship. As long as one of the principles was articulated and subsequently granted moral weight, one did not necessarily need to interpret, analyze, or provide further moral substance or deliberation. Some critics of principlism regard the reasoning from abstract rules and principles, or the top-down/deductivist approach, as too detached from the particularities of everyday life.23 In contrast to principlism is casuistry which uses experiences with cases from the “bottom up” as a method of analogy and as a paradigm in order to guide decision-making in a particular case. Casuists are suspicious of rules and principles. They focus their moral judgments on understanding the particular situation and the historical record of other similar cases.24 Jonsen and Toulmin(1988) have called for a renewal of casuistry by affirming that “moral knowledge is essentially particular.” Toulmin repudiates principlism as extraneous to the needs of the clinic. Many clinical ethicists also lend their support to casuistry as a method of decision-making. . Some feminist bioethicists such as Sherwin criticize the narrow focus of principles and precepts and advocate a case by case analysis that addresses the procedure and the participants involved in the case. Whereas casuistry provides too limited a context for some, feminist analysis includes the context of gender, race, class and the relational bonds in a moral community. This literature also calls for a “thick” vs.“thin” description in case analysis.” 18 In contrast to the previously mentioned traditional theories of ethics as rooted in abstract and universal principles, is Carol Gilligan’s work on the ethics of care or the ethics of responsibility. The ethic of care differs from [traditional ethics] in that it is particular and concrete...it does not pursue general rules independently of their specific effects...while [traditional ethics] focuses on persons only generically and abstractly, the ethic of care is occupied with actual persons and the particularities of their circumstances...some feminists have argued that if we are to recommend a place for caring in ethics, we do so only in conjunction with a political evaluation of the role of caring in our moral deliberations.26 Gilligan’s focus on the narrative components in moral decision-making is comparable to what is otherwise known as narrative ethics. Brody(1987), Charon(1994), and Hunter(l991) conceptualize narrative knowledge as forms of reflection and storytelling in order to clarify ethical choices in medical decision-making. “Narrative ethics sees health care as a part of life which must be engaged on its own terms rather than as a special time outside of history and culture to be analyzed with professionalized...ways of thinking about life choices.”27 Narrative ethics focuses on how the life of the patient is changed by his illness in order to help the health care practitioner or ethics consultant embrace the perspective of the person who has the illness. I do not consider narrative ethics or feminist theory to be better than other approaches. Each moral theory mentioned has its particular strengths and weaknesses and there is no consensus on one particular moral theory in decision-making in bioethical dilemmas. Most bioethicists believe that it is essential for ethics consultants to have an understanding of these moral theories, although there is often resistance to the idea that the work of ethics consultation simply implies a mechanized application of abstract principles. But rather, there is the belief that these teachings from moral theories effectively serve in the actual cases. The early literature on ethics consultation focused on a discourse in bioethics which concentrated on utilizing principlism and casuistry to unravel ethical dilemmas. The more 19 recent literature focuses on procedural questions of conducting ethics consultation and answering such questions as: who requests the consult; why do they do so; do ethics consultants follow a particular process; do their practices vary; by what standards does moral deliberation improve outcome; and should families and patients participate? In line with these socio-cultural and socio-political considerations, various models and their connection to other disciplines have emerged such as Keay's model of psychotherapy, West and Gibson's model of alternative dispute resolutiOn, Wolfs model of legal review”, and Neveloff-Dubler and Marcus's paradigm of mediation as a focus on “how” a decision is made. Neveloff-Dubler in Ethics On Call writes that her job is based on protecting the rights and promoting the interests of the patient, while supporting their families and loved ones.29 Neveloff-Dubler identifies her colleagues of doctors, nurses, and social workers as those with whom she works with the most and that naturally, the patients are the "ultimate beneficiaries." She describes the work that she does with the hospital staff as a "sort of ethics SWAT team." She identifies the patient population as being one that is vulnerable in the hospital system. She writes: ...[M]y sense [is] that the bioethicist's job is one of the newest ways of working for social reform. I remain an old egalitarian at heart, committed to the principle that all people should be provided with a level playing field. My work is one of the ways of weighting the patient's end.30 Neveloff-Dubler describes most of the cases that she sees as having an essence of "who gets to decide shapes what will be decided. " What at first may seem like a gnarled ethical dilemma is often reduced, she says, to the same central question of whose wishes and values will, ultimately, be respected. Ultimately, Neveloff-Dubler describes Ethics On Call as a "road map to autonomy." She argues that by analyzing problems and "arguing your case, you can work to make things come outright." 2O Neveloff-Dubler’s description of ethics consultation falls under the heading of ethical decision-making. The goal of the resolution of conflict is in accordance with the principle of autonomy. By arming patients with an advocate in the form of an ethics consultant, the central focus is on “arguing your case.” Although Neveloff-Dubler’s egalitarian claim of “leveling the playing field” is not without merit, it does not seem to take into account the concept of moral deliberation. Her depiction of resolving an ethical dilemma entails the use of a road map, a clearly defined set of markers, lines, and routes that have an origin and a destination. What if a patient gets lost on the way? What if a patient or family member wavers in their deliberation? According to the “ethics SWAT team” approach, the camouflaged concept of confidence is embedded in the concept of “arguing your case.” Moral deliberation as confronting or tolerating any inherent uncertainty or integrating imperrnanence is not part of Neveloff-Dubler’s “road map.” Some bioethicists would also disagree with Neveloff-Dubler’s phrase of “making things come outright” and argue that we should always be a bit uncomfortable with the decision related to the predicament of forgoing or continuing life-sustaining treatment. The Lindemann-Nelsons write that judging the quality of a patient’s present state of life “is, in fact, a judgment no reflective person should be eager to make, as it seems perilously close to the lebenswertes Leben judgments the Nazis employed to justify extermination of the mentally and physically disabled.31 The Lindemann-Nelson’s description refers to an aspect of moral deliberation as distinct from ethical decision-making in noting the “eagerness” with which one might make a decision. Although the Lindemann-Nelsons do not go so far as to suggest that a person might shift in his moral deliberations, they caution the decision-maker against “eagerness” in their decision-making process. Walker (1993) has written about the change in emphasis from content to process in ethics consultation by arguing that ethics consultants are responsible for maintaining a reflective moral space within the health care institution. By thinking of the ethics consultant as an “architect” and a “mediator...a good resolution is the kind that might come from 21 stakes being clearly assessed, parties becoming clear of their own and others’ legitimate positions, compromises being achieved that will stand up to review...[and] the process itself becomes a constituent in the good of the product.”32 Walker’s conceptualization adds to the distinction of ethical decision-making from moral deliberation by further suggesting that [m]oral concepts, principles, values, and argument forms may be starting points and reference points for moral deliberation, but that process is progressive and once traversed may not leave everything as it was at the outset.33 Although Walker does not specify or give an example of how “communities, relationships, and moral ideas” look different having been through moral deliberation, she nonetheless articulates a revised process of interpretation that is not reducible to a codelike implementation that is more identifiable to ethical decision-making. Robert Veatch in defending ethical theories argues that “without the systemch approach to problems that ethical theory provides, the alternatives are an intuition, gut feeling, appeals to authority, or just blatant inconsistency.”34 The warning against inconsistency is perhaps a valid siren to the emerging practice of ethics consultation as a profession without standards, licensing, or credentialing. However, inconsistency as argued against by Veatch has become entangled with the question of whether or not it is permissible or even encourageable for a person to shift in her moral deliberations and change her mind. The underlying assumption is that consistency in decision-making translates into confidence and guarantees assurance of a “correct” decision. What appears to have become confused is the necessity for professional standards and regulation of who practices ethics consultation with the possibility that moral deliberation shifts are not a Sign of inconsistency, but rather indicative of tolerating one’s inherent sense of uncertainty. Wolf (1992) argues that ethics committees do not accord patients due process. Wolf discusses the legal concept of due process in the context of the necessity of listening to the patient and safeguarding his direct involvement in the decision-making process. The 22 hazard that Wolf seeks to avoid is the "intrinsic wrongfulness" of permitting those in positions of authority to make decisions regarding that person's fate without infomring her and allowing her the opportunity to participate in the decision-making process.35 Wolf claims that ethics committees neglect to pursue a patient-centered process in their procedure of ethics consultation by excluding patient involvement in the process of ethics consultation, while at the same time heralding the principle of autonomy in bioethics. Wolf contends that the patient may never know that the committee is discussing her case. She remarks: Committees have thus fallen into the same pattern that modern bioethics will no longer tolerate from the individual physician-expert decision making without direct patient involvement. We readily recognize that this pattern jeopardizes patients' interests and rights when pursued by individual physicians. Committees pursing that pattern harm the patient as well. Simultaneously, committees cause a broader harm, by showing doctors that despite what the committee advocates, it actually is not necessary to involve patients directly in matters that deeply concern them.35 Wolf argues for “nesting rights in a community of caring.” By specifying that the patient must know the positions of other participants and calling upon the ethics committee to be open to these challenges, she believes that ethics committees are obligated to inform patients when their case comes before the committee even if the committee’s role is an advisory one. One might question the connection between Wolf’s work on due process in ethics committees amidst the discussion of ethical decision-making and moral deliberation. Although I would not go so far as to say that ethics committees that do not inform patients or their families about an ethics consultation are practicing ethical decision-making as distinct from moral deliberation, an examination of ethics consultations would not be complete if it did not acknowledge the relevance of who calls for a consultation-physician, nurse, social worker, patient, or family member and who is informed that a consultation has been called. Because most ethics consultants are employed by health care institutions, 23 their ability to take a critical stance might preclude asking whether informed consent has been obtained in the practice of ethics consultation or perhaps even asking what the definition of informed consent means in ethics consultation. According to the definition of ethical decision-making, ethics consultants and ethics committees who do not inform patients and family members are violating the tenet of informed consent as an established ethical standard in bioethics and consequently are not satisfying the definition of ethical decision-making. Rubin and Zoloth-Dorfman, writing in the Journal of Clinical Ethics, do not accept these "popular trends" of legal review, mediation, and psychotherapy in ethics consultation. Although they do concede that communication problems, personality disputes, and psychological questions may be part of any clinical or healing relationship, they point out that moral "dilemmas do not arise because individuals have troubled pasts, or because human interaction can be complicated by misunderstandings or hurt feelings. Rather, "ethical dilemmas arise because there is no broad consensus about what is right and good in each and every case, and there is no simple formulaic question that will uncover the inherent truth or answer to each conflict. "37 Rubin and Zoloth-Dorfman explicitly understand this to be their definition of an ethical dilemma. They argue that the case should give all those involved an occasion to reflect on their own moral beliefs and the beliefs of others. This aspect of "ethical reflection" is similar to one of Fletcher's goals of "learning something about oneself” as part of the process of ethics consultation. It is what I call an aspect of moral deliberation because it is specific to the individual’s integration and awareness in relation to accepted ethical standards. Rubin and Zoloth-Dorfman reject any a priori goal-setting on the part of the consultation process. They believe that a theological and philosophical perspective delineates a particular forum that is otherwise not achievable with other models. One of the strengths of moral deliberation and moral deliberation shifts is that competing and dualing models of ethics consultation do not have to trump one another if an a priori condition of tolerating or confronting one’s inherent sense of 24 uncertainty is part of the process. I would reject Rubin and Zoloth-Dorfman’s claim that only a theological and philosophical forum can achieve what other models can not. I would argue that the model is secondary to the perspective and goals of the practice and that “uncovering the inherent truth or answer” is exactly what is problematic about ethics consultation and the necessity to find a balance to hasty consensus. This is not to say that resolving the conflict is not important. However, by incorporating shifts in moral deliberation professionals as ethics consultants are cushioned from advocating for a particular technique with a precise effect over another technique. Although the purpose of shifts in moral deliberation is intended to have the effect of challenging one’s previous position and conviction as not having been entirely accurate, it allows other models to co- exist or to be applied as need be. Hampshire asserts that conflict is the starting point of conversation and that conflict and morality are inseparable.38 He writes: ...[T]here must always be moral conflicts which cannot, given the nature of morality, be resolved by any constant and generally acknowledged method of reasoning. My claim is that morality has its sources in conflict, in the divided soul and between contrary claims, and that there is no rational path that leads from these conflicts to harmony and to an assured solution, and to the normal and natural conclusion.39 If there is no “rational path” as Hampshire states, how do we ensure quality ethical decision-making, develop a mechanism for moral deliberation shifts, and evaluate the effectiveness of ethics consultation. The next section looks at the previous research on evaluating ethics consultation as a guide for lessons to be gained and those which to avoid in devising a mechanism to measure the merit of moral deliberation shifts and equipoise. Empirical Studies Although ethics consultations have been conducted over the past twenty-five years, there are few published reports in the literature on the process and outcomes.40 The literature on evaluating ethics consultation falls into two categories of empirical research. The literature dating back from 1986 primarily focused on how bioethics consultants can function most effectively. The merits of ethics consultation has been a more recent theme in the literature. The growth of clinical ethics has prompted a two-year task force, presently underway, on ethics consultation Sponsored by SHHV(Society for Health and Human Values) & SBC (Society for Bioethics Consultation). The project will examine the feasibility of practice guidelines by virtue of the fact that ethics consultants are influencing the outcomes of specific cases. One issue which the panel will take up is how a "health care professional or institution could tell whether a clinical bioethics consultant can provide needed services if the field has no Standards that address [accountability]."41 The first report on a 1995 conference was featured in a special section of The Journal of Clinical Ethics. Tulsky and Fox discuss the lack of empirical evidence that would demonstrate that ethics consultations result in benefits to patients. They point out that ethics consultations are subject to quality assurance that require justification for expenditure as a health care service as are other health care resources. In reviewing the previous research, they write that: [a]ll of these studies were in some way methodologically flawed. For example, only two were controlled in any way...most employed convenience samples instead of random-selection techniques...[T]he instruments used were not rigorously tested, and they were generally inadequate to the task. Furthermore, the majority of studies looked at process only and ignored outcomes, and physicians’ satisfaction was the primary measure used to evaluate effectiveness":2 The authors note that from these “42 empirical studies,” it is clear that ethics consultations are requested to help in end-of-life decision-making and that physicians “do appreciate 25 26 them.” What remains at issue, according to Tulsky and Fox, is whether ethics consultations are cost-beneficial and “if it is effective, which models are the most effective and under what conditions are different models more or less effective?”43 There have been relatively few empirical studies conducted on evaluating ethics consultation. Perkins(l988) conducted a study of physicians who had requested consultations. This study suggested that there was gained confidence in managing a treatment plan and that physicians recognized withholding life-sustaining treatment as an ethical issue; but it did not identify issues of guardianship for incompetent adults or the use of physical restraints as ethical issues.44 LaPuma et al.(l988) also found that the service of an ethics consultation helped physicians to recognize and resolve ethical issues in patient care. The study noted that because the identification and clarification of ethical issues and the process of ethics consultation may be as important as the recommendations and references provided, traditional measures such as compliance may not be the best measures of the success of an ethics consultation service. Instead, measurement of clinical expertise, communication skills, rational and humane analysis, and on-site availability may be useful.“5 The evaluation of an ethics consultation in the form of a descriptive report in a teaching hospital was recognized as having limitations. (This is the method presently used in the hospital ethics committee where I served an internship which is the basis for the case discussions later on in the thesis.) Physicians believed that conferring with an ethics consultant reduced their potential liability. In White et al. (1993) a survey-based evaluation was conducted of a clinical ethics program. The three segments of their pilot study included staff education, ethics consultations at the request of attending physicians, and staff support to the hospital ethics committee.46 Physicians and nurses were asked to evaluate their "perceived" function of the ethics consultant. Again, this study showed that health care practitioners valued the services of ethics consultants in those cases where discontinuing treatment was indicated or 27 in cases where withdrawing life-sustaining treatment was requested. This study suggested that ethical dilemmas not only occur in difficult cases, but "in everyday practice as well." Another suggested finding specified that patients "were not very involved in the dilemma resolution process (perhaps because their condition prohibited them from participating)."47 White's pilot study raised the subsequent question of using patient and family satisfaction as an outcome in the evaluation process, as long as health care practitioners do not perceive such involvement as inhibiting the process. This observation suggests that there are multiple agendas in simultaneously assessing ethics consultation as experienced and understood by both health care providers and family members. Wilson-Ross (1995) points out that the question of who initiates ethics consultations contradicts a consensus in the literature on ethics committees and JCAHO's (Joint Commission on the Accreditation of Health care Organization) mandate that consultation requests not be limited to physicians. She reports that several committee members only accepted cases when the physician initiated or approved of the request. The interpretation for this, she suggests, is largely political, because if an ethics committee by- passes the physician an additional conflict might evolve between the physician and the committee.48 Another aspect of the process of ethics consultation involved writing chart notes. There were committee members who reported that they did not write on charts. Wilson-Ross speculates that their reasons for not doing so might involve “political concerns” by not wanting to trespass on a health practitioner's territory. She writes: What committees may need seriously to address is their goal. Is their task, ' at heart, to support all those involved in a disagreement because unresolved disagreements are unlikely to translate into good patient care? Or, on the other hand, is their task to protect patients from doctors, as many of the "ethics police" writing in the literature seem to think it should be?49 It is not clear how to define quality improvement or how to evaluate methods that are used in executing an ethics consultation. While La Puma and Priest( 1992) argue that the traditional answer lies in credentialing, Fletcher(l992) responds by suggesting that an 28 ethics committee is preferable to an individual consultant because an interdisciplinary committee has a broader scope on a variety of ethical dilemmas. Because evaluative research in the practice of ethics consultation is scant and is now only beginning, the variables and characteristics for standards for evaluation are being set in order to conduct more rigorous studies for the future. Most of the studies from the literature have measured physician satisfaction in relation to decision-making, education, the resolution of dilemmas, and assistance with treatment plans. What is lacking in the literature are studies that measure patient and family response to whether an ethics consultation was effective or not. La Puma and Schiedermayer(1991) advocate for the role of the ethics consultant to first and foremost collect information at the patient's bedside. The principle justification for the practice of ethics consultation originates from the mandate to foster shared decision- making. La Puma and Schiederrnayer assert that the ethics consultant must protect shared decision-making and make certain that the issues are clarified and shared between the physician and the patient. In addition, they note that physicians' apprehension about liability and "payers' concerns about the cost of care have fueled the search for special expertise."'-"‘0 The role of the ethics consultant traverses the range of a mediator, educator, consensus-builder, and negotiator according to La Puma and Scheidermayer. They contend that the ethics consultant works for both the physician and the patient, but it is the primary physician who "engages and dismisses" the consultant. Fletcher (1992) comments that the request for an ethics consultation is often still confined to the attending physician, rather than to other health care practitioners in the case or to the patient and family. He also asks if in the process of the consultation if due process is honored by obtaining consent from the patient or the surrogate.51 Fletcher responds to La Puma and Priest who assert that the principle goals of ethics consultation are to "effect ethical outcomes in particular cases and to teach physicians to construct their own frameworks for ethical decision making," by commenting that these goals are "too narrow" and that broader perspectives of the goals of ethics consultation should include: 29 "1) protecting and enhancing shared decision-making in the resolution of ethical problems; 2) preventing poor outcomes in cases involving ethical problems; 3) increasing knowledge of clinical ethics and 4) increasing knowledge of self and others through participation in resolving conflicts."57- Siegler (1992) remarks, in response to Fletcher, La Puma, and Priest, that although they all purport "patient-centered" goals for ethics consultation, he contrasts this goal with an institutional goal of utilizing scarce resources in cost-containment or to minimize an institution's risk of liability. This is but one divergent goal of which there is fundamental disagreement about the goals of an ethics consultation, he says. Siegler, himself, is a proponent of the ethics consultant as medical specialist. Siegler thus remarks that there is insufficient data to the following questions: 1)Who requests ethics consultations?; 2) What is their goal in making such a request?; 3) Are patients and families informed when their physician requests an ethics consultation?; 4) Do ethics consultations identify unrecognized ethical issues or do they clarify issues that have been noted by those requesting the consultation?; 5) Do ethics consultations change patient management and, if so, how?; and 6) Are patient outcomes improved as a result of consultation?53 A recent “reconciliation” between Siegler and Fletcher has resulted in a consensus statement that bridges the gap between clinicians and bioethicists by defining ethics consultation as a service “provided by an individual consultant, team, or committee to improve the process and outcome of patients’ care by helping to identify, analyze, and resolve ethical problems in a specific clinical case.”54 Fletcher and Siegler identified four variables that complicate the goals for ethics consultation. They are: l)the lack of agreement about the role of ethics consultation; 2) the diverse professional backgrounds of practicing consultants; 3) the array of models for providing ethics consultation; and 4) the lack of published studies.55 Schofield(1993) has asked whether the practice of ethics consultation is becoming the professionalization of ethics consultation. He has raised a body of concerns related to 3O credentialing and whether subjective factors affect the work of ethics consultants as professionals who possess a "moral expertise." Scofield states: Ethics consultants claim that their expertise consists of identifying, analyzing, and resolving moral problems in patient care, which makes their field of expertise a subspecialty of general and applied normative ethics. Implicit in this claim is the belief that normative ethics and objective answers about what ought to be done do exist, views that some ethicists expressly hold. How valid are these claims and beliefs?56 Fletcher, in a commentary on Scofield, responds that the ethics consultant does require special knowledge and skills and that indeed Scofield's challenge to develop a procedure for accountability is well-taken. However, he rejects the argument of professionalization as an illusory controversy but, rather challenges his colleague to debate the issues that will make a difference in health care.57 I agree both with Fletcher’s rebuke to Schofield regarding the criticism of professionalization and with Schofield’s concern that some ethicists believe that objective answers do exist. The function of moral deliberation shifts and the condition of cultivating uncertainty or equipoise addresses Schofield’s claim that a subspecialty of normative ethics is taking hold. By integrating a process that has as its condition the opportunity for each participant to literally shift his view and conviction that the previous position was not entirely accurate, the potential for the inculcation of normative ethics is averted. In addition, the check and balance of moral deliberation shifts and equipoise has the potential to lend itself to addressing the issue of accountability in ethics consultation. If part of the premise is that there are no objective answers in the practice of ethics consultation, defining conditions that assist all the respective participants to deliberate over the widest range of possible options holds the parties accountable to themselves and to each other. Resolving conflicts and problem-solving is a focal point in the practice of ethics consultation. Within this role there are at least three functions which command the attention of the ethics consultant. They are: l) to manage and reduce complexity and uncertainty in 31 medical decision-making in order to allay conflict; 2) facilitate meaningful action; and 3) foster consensus. Given the breadth of these aims, it is not unrealistic to expect that there might be times when dissonance exists between the health care practitioner, the patient, and the ethics consultant. Crigger (1995) points out that upon closer inspection, the practice of ethics consultation jeopardizes the goal of empowering patients in its attempt to help clarify values related to medical decision-making by introducing a third-party into the physician-patient relationship.58 Crigger has called attention to the practice of ethics consultation as it may wield subtle influences on patients to skillfully articulate and manage their commitments and values. Crigger speculates that the very "presence" of an ethics consultant may suggest to the patient that he might be faltering in expressing his values in the "right" way. ...A failure to express them directly in the formal terms of a recognized paradigm(be it principlism or religious faith or rights or any other), or in ways and words that are more or less readily translatable into the normative idioms[are] so prevalent in interprofessional discussion and consultation case reports. Being able to "think about that now" and talk about it in a formal way becomes a requirement of the contemporary Sick role.59 In a recently published study by McClung et al.(l996), an ethics consultation service was evaluated by both health care practitioners and patients and their families. In this outcomes-based study, participants were asked to rate the helpfulness of the consultation. Of those surveyed, 96% of physicians and 95% of nurses felt that the consultation was helpful as compared to 65% of the patient/family responses.60 Family respondents’ statements ranged from: “I found the committee warm, sympathetic, and understanding; they helped bring me peace at a very difficult time;” to “I feel it wasted precious time I could’ve spent with my dying husband!” The thirty percent differential suggests that health care practitioners and families have different experiences of the benefit of ethics consultation. When variations are documented in the context of ethics 32 consultation, it provides information on decision-making and moral deliberation that can assist both health practitioners and families alike. In the most recently published study on evaluating patient and family perspectives, by Orr et al.( 1996) interviews were conducted using both multiple-choice and open-ended questions. “Fifty-seven percent of interviewees found the ethics consultation to have been helpful, and only 4% found them to have been detrimental.”61 The consultation was perceived by families to have been helpful when a major change in treatment resulted. Based on the open-ended responses, the investigators speculated that there were seven ways that the consultation was perceived as helpful. These included “increased clinical clarity, increased moral or legal clarity, motivation to do what they believe is right, facilitation of the process of decision-making, implementation of a decision, interpretation of technical language, and consolation and support.”62 Although these categories are based on anecdotal comments from the interviewees, this study focused on the consultation process in addition to the outcome in its analysis. In addition, it offers an opportunity to correlate respondent’s comments with identifying Shifts in moral deliberation and the role of equipoise in ethics consultation. Some of the following comments under “moral clarity” suggest a certainty, or the absence of equipoise, which I argue is a relevant condition in moral deliberation. Interviewees comments included:”he helped us decide what is right and wrong; he helped us understand what is morally and legally OK; she helped us determine what was the best thing to do; and he helped me to understand the rationale.”63 These comments are taken out of context, and by virtue of my analysis I am taking them further out of context. However, I draw the reader’s attention to the words: right and wrong, morally OK, and best thing to do. Perhaps, these comments and conclusions reflect shifts in moral deliberation and cultivating the condition of equipoise. But one must also imagine that the process of moral deliberation may have been abbreviated in order to achieve consensus or to by-pass the moral weight that uncertainty plays in ethics consultation. Consensus in Ethics Committees Consensus provides an orientation for decision-making when legal, institutional, or social policies do not provide the necessary guidance needed in complex and critical cases in health care decision-making. The role of consensus in medical decision-making occurs at the national level in policy questions of biomedical research through The National Institute of Health Consensus Panels.64 Some NIH Consensus Panels focus on determining the answer to factual questions while others focus on practice guidelines. At the institutional level, consensus is used for research protocols in institutional review boards and for clinical treatment decisions in hospital ethics committees. The shift in focus from the individual to the collective in health care decision- making paralleled the rise of medical technology. One reason termination of treatment decisions have proven so difficult, even with obviously dying patients,65 is that medical technology can be used to gain a few hours, days, weeks, months, or even years. The continuing failure to find a meaningful way to define such terms as “minimally adequate”, “medical necessity”, and “marginally beneficial” has led to consensus decision-making within the medical community. Medicine is intrinsically consensus-driven because generalized scientific information is regularly applied to particular cases.66 For example, the 1983 President’s Commission for the Study of Ethical Problems in Medicine and Biomedical and Behavioral Research came to a conclusion that there is no ethical difference between withholding and withdrawing life-sustaining treatment, although in clinical situations some physicians may have difficulty welcoming this conclusion.67 Other consensus statements that ethics consultants might refer to include institutions that study bioethics such as The Hastings Center which produced a document on “Guidelines on Withholding and Withdrawing Life- Sustaining Treatment,” The Kennedy Institute of Ethics, and professional organizations such as the Society for Bioethics Consultations. 33 34 Virtually all ethics committees utilize consensus as an outcome for decision- making.68 The heterogeneity of health care practitioners such as nurses, doctors, social workers, and patient advocates along with lawyers, philosophers, and administrators requires resolution in decision-making in cases that involve forgoing or continuing life- sustaining treatment. Physicians may seek support in making difficult decisions, or perhaps a request for an ethics consultation provides reassurance in protection against legal liability. Yet, the adeption of consensus as a decision-making procedure for ethics committees and for ethics consultation has implications of its own. The dyad of the physician-patient relationship as the principle decision-making realm has expanded to encompass a group of people. Decision-making that had been typically confined to the physician and the patient has expanded to include other parties, most notably families, the ethics consultant, the nurse or other health care practitioners, and perhaps a clergy member. This shift in decision-making from the individual to the collective level subsequently effects the measurement of effectiveness in group decision-making and the moral authority that is assigned to consensus. (While there is abundant literature on consensus and ethics committees, there is virtually no literature on consensus and ethics consultation. Although ethics consultation is often a component of ethics committees, it is dissimilar in that it usually encompasses a smaller group of people. Nonetheless, the literature on consensus and ethics committees is pertinent.) The practice of ethics consultation and ethics committees are political institutions in the sense that they represent a source of authority. Moreno(1988) writes that unlike autonomy, consensus as a political concept has not endured a thorough examination. Although ethics committees generally refer to themselves as acting in an advisory capacity, rather than a “decision-making” role, they nonetheless comment on difficult cases and draw up guidelines for institutional policies that involve conflicts of values. The function of consensus is that it appeals to a community and will authenticate an outcome on a broad 35 basis. In this respect, an ethics committee or an ethics consultation becomes a mechanism in medicine for making treatment decisions. Moreno comments that [i]n this fashion ethical questions have been drawn into the system of expert consensus’, so much that there has been little attention paid to philosophical reservations about institutionalizing moral guidance through group structures. This is surprising because Western philosophy is replete with warning about the special danger of permitting individuals to cede moral responsibility to groups...[and] modern social psychology is full of accounts of the distortion of rational decision making by the effects of small group interaction.‘59 In being alert to the potential for rupture in moral deliberation in ethics committees, Moreno identifies consensus as a condition, and not as a goal of moral deliberation or an end-in- itself. In describing consensus as a necessary condition for achieving moral authority, rather than as a basis for that authority, Moreno identifies two levels of consensus in ethics committees: one is a consensus about the application of principles and the other is consensus about principles or “deep consensus.”7O When consensus is primarily the application of principles or ethical decision-making, there is a risk that consensus in ethics committees can “institutionalize moral guidance” and can become a basis for authority without moral deliberation. Unchecked moral authority tends to converge on a single moral truth versus an emphasis on collective and moral deliberation that utilizes consensus as condition, versus consensus as a goal. Moreno points out that it is unusual for an ethics committee to discuss how they differently weigh the same principles when they all reach the same conclusion. Hence, the emphasis on distinguishing consensus about principles from the application of principles is important. It is easier for a committee to agree on a certain course of action, but identifying why a decision is correct is more difficult. Moreno comments further that the attempt to reach for deep consensus is exceptional. Rather, committee members exchange medical, legal, and psychosocial information, and voice their response.71 36 If committee members are unlikely to reveal their principled differences in deciding on a case, it might suggest that upon closer inspection, consensus may occur too hastily in some cases. Moreno’s distinction between consensus as a condition(consensus about principles) and consensus as a goal(the application of principles) warns of the inherent risk of committee members saying, “I don’t care what we decide, as long as we all agree.” Yet, it is difficult to specify the criteria that can legitimate consensus as a condition. It is also more complicated to identify how a systematic procedure that increases the likelihood that conditions such as a check of moral deliberation shifts and a balance of a zone of equipoise work than to describe the problems in consensus decision-making. However, I will proceed with analyzing consensus and ethics committees as they face the challenges of health care decision-making. In his account of the procedural stages of consensus, Peter Caws identifies three different points in the process: “the initial situation of the participants, the ways in which they change their positions, and the collective judgment that emerges (if it does).”72 In this design, consensus is the outcome of deliberation. Caws also anticipates the likely consequence of consensus as the outcome of deliberation as an “expensive luxury in the heat of the moment” when there is pressure in a case to make a decision sooner than later. He advocates for an initial consensus, whereby a background of shared agreements exist and participants “have fiduciary knowledge” of each other in a deliberative body. Caws writes that in the life and death decisions that are part of the committee process, it is important to understand the interpersonal connections in making such difficult decisions. Caws argues that consensus does not necessarily have anything to do with whether or not an outcome is correct, and that a shared consensus is based on the reliability and trustworthiness of others in the group. This aspect of “fiduciary knowledge” is similar to Moreno’s use of a sociogram in an ethics committee, a process that identifies who allies themselves with whom in the decision-making process. Fiduciary knowledge in one’s colleague is perhaps an essential element to consensus decision-making because moral 37 deliberation entails being influenced by the knowledge and information that others communicate. However, if fiduciary knowledge is not accompanied by knowing what moral weight is ascribed to participants’ positions, it hedges on ethical decision-making and the tendency of individuals to cede their moral responsibility to the group. This brings us back to Moreno’s explanation that it is easier for people to agree that a particular decision is right than for them to agree on why a particular decision or course of action is right. Caws questions whether consensus among participants lends itself to a basis for greater confidence in the correctness of the decision made and concludes that the extent of fiduciary knowledge is the basis for which one can rely on “deriving any comfort from the fact that others share a consensus.”73 Habermas’s concept of consensus, as described by Caws, is a structure in which no participant changes his mind about another participant, but one in “which positions on the issue shifted in the light of arguments made in the previous round.”74 By contrast, Caws argues that participants do change their opinions of one another in seeking new information. Whether shifts in committee members’ perceptions of each other as Caws describes or moral deliberation shifts as Habermas depicts them, the condition Of moral deliberation shifts can be integral to consensus decision-making and its absence may alert us to the problem of hasty consensus. If consensus in and of itself does not entirely authenticate the resulting decision, what other component in consensus decision-making might committee members be alert to in guarding against a hasty consensus? The pivotal role of confidence presumably reassures committee members that the resulting decision is the correct one. If one’s position is subject to change throughout deliberation, the indicator of increased confidence as confirming the rightness of the position has not been sufficiently flushed out as a criteria for arriving at consensus. Caws’s intervention in addressing this problem is the use of fiduciary knowledge in which committee members convince one another of their trustworthiness. Rather than knowing the reasons for a person’s decision, fiduciary knowledge requires us to “know the reasons 38 for which a person deserves respect as a theorist or a scholar.” This antidote to confidence in consensus decision-making guides us toward a moral threshold with amorphous criteria that potentially reinforces a moral authority of consensus. Generating fiduciary knowledge might assist in interpersonal group dynamics, but it also has the capacity to create a comfort level and complacency that can contribute to hasty consensus. Having confidence in one’s colleagues is an essential condition of professionalism, yet it is precisely this zone of confidence that compels us to search for balance as in a zone of equipoise or uncertainty. In addition, the presence or absence of agreement is not an effective measurement in characterizing the degree to which an intervention is successful in ethics consultation.75 Caws’s mediated solution is similar to Moreno’s discussion on sociometrics. Moreno focuses on identifying and legitimizing the social and political decision-making that occurs in ethics comrrrittees. Moreno’s aim is to conceptualize ethical decision-making through sociological processes. In a pluralistic society, issues such as whether or not to withhold life-sustaining support from an anencephalic infant warrant a process-oriented approach to consensus decision-making. Consensus decision-making is borrowed from social and political theory. The sociological application of the role of consensus in ethics consultation focuses on the social and political conditions that grant moral authority to consensus. A sociological perspective looks at the social system within which the participants are Situated and investigates details on what criteria legitimate moral authority. The criteria which authenticates consensus decision-making in an ethics committee within the hospital as a social system are obscure and not well understood. The question that Moreno addresses is what legitinrizes the moral authority of consensus within the constituencies of a hospital. Therefore, Moreno proposes adopting Simmel’s small group theory in understanding the role that social science plays in consensus processes in ethics committees. In identifying the formation of triads according to sociometric theory,76 relations among members are specified and minority alliances are diagramed in assisting 39 committee members to manage the discussion of difficult cases. In revealing and concealing group alliances, Moreno’s proposal of Studying triads within the larger group of an ethics committee is an attempt to improve the results of consensus decision—making. He contends that knowledge about small group theory can add to the committee’s or consultant’s deliberation in difficult cases. Consensus in medical decision—making is an important concept as a practice of discourse rather than as a body of “objective knowledge.” Consensus as a moral theory aims at helping us to understand socio-political dimensions about what morality requires, rather than as objective and knowable truth or morality. Consensus as a conclusion arises under certain criteria or necessary ingredients that substantiate the case. Jennings(1991) writes that consensus on its own has minuscule value, but rather that it must be seen as something other than the outcome of a decision-making process. Because consensus potentially can grant the individual the ability to not claim her own moral deliberation, but may allow the other participants to assimilate the decision,77 the check of moral deliberation shifts and balance of equipoise as uncertainty can substantiate consensus decision-making. In proposing that a mechanism of checks and balances can guard against hasty consensus in ethics consultation, I have made the assumption that consensus rather than compromise is the operative concept because genuine uncertainty exists about the best course of action in a bioethical dilemma; whereas in compromise, the model of negotiation is usually applied. In distinguishing between consensus and compromise in ethics consultations and ethics committees, the concept of general and genuine uncertainty in consensus precludes a negotiated settlement as in compromise. Perhaps, genuine uncertainty is no longer the operative concept in bioethical dilemmas and that bioethical disputes are more representative of issues that require resolution in addition to or instead of exploration. If this is the case, then a brief explanation of the differences between consensus and compromise will be useful in the overall argument of why interjecting a 40 zone of equipoise or uncertainty can prove effective in order to maintain consensus decision-making and providing a safeguard against hasty consensus. Consensus decision-making is characterized by a general agreement arrived at by most of those concerned. The outcome, perhaps not the very best in the view Of each participant, is at the very least acceptable to each person. Caws writes that: [C]onsensus...is categorically distinct from compromise, or agreement by mutual concession...Compromise is a way of concluding, and there’s study of the pragmatics of concluding-let’s get it over with, let’s get out of here...Consensus would Show up in this way, but only as one way, and a comparatively rare one at that, of concluding discussion and establishing a basis for action.78 A similar distinction implies that compromise is the best conceivable outcome when no ethically acceptable solution is agreeable to all. Consensus and compromise decision-making concepts are used frequently, interchangeably, and loosely in ordinary language. The most crucial distinction and source of confusion in understanding and defining the differences in ethics consultations and ethics committees is that of genuine uncertainty in consensus versus pre-determined preferences in compromise. A brief look at the comparison below clarifies why the two terms are often misconstrued. Consensus Ccmmmise exploration resolution uncertainty negotiation openness to unanticipated possibilities pre-existing preferences dilemma dispute Moreno describes the distinction between compromise and consensus by suggesting that compromise implies that participants have pre-existing preferences. He writes: Consensus carries no such baggage; it suggests an openness to unanticipated possibilities and points of view. At a deeper level, it holds out the prospect that individuals will themselves change as a result of the 4] process, that they will achieve perspectives that had not been available to them before...in a compromise...parties enter the bargaining room [with] a fairly good idea [oflwhat their basic interests are, with the intention at least to defend if not advance them. Whatever compromise is to be reached will be constrained by those a priori positions. Consensus, however, implies no such clarity about one’s particular interests.79 Moreno’s astute distinction between compromise and consensus is a clear reference to the intricacies involved in differentiating between genuine uncertainty in bioethical dilemmas versus negotiation in bioethical disputes in decision-making in ethics consultations and ethics committees. Surprisingly, Moreno advocates consensus decision-making. This seems particularly contradictory to his chapter on small group theory and the use of sociograms in diagraming the alliances of respective ethics committee members. If consensus, according to Moreno, “implies no such clarity about one’s particular interests, nor even necessarily which interests are at stake in the current deliberations,” then his focus in specifying the socio-political subgroupings in an ethics committee would seem to contradict the necessity and formation of triads as alliances if particular interests weren’t at stake. The framework of sociograms corresponds to compromise decision-making more so than to consensus decision-making. Yet, Moreno argues that consensus is a more usual bioethical framework than compromise. Perhaps Moreno’s emphasis on bioethics as a social reform movement constrains his analysis in advocating for consensus versus compromise. Although Moreno acknowledges the role and function of compromise and dispute resolution in case consultation, he does not address why models such as alternative dispute resolution, , mediation, and psychotherapeutic interventions have been adapted for ethics consultation. This is all the more perplexing when Moreno points out, “[b]ut the model of negotiation should not casually be applied to a situation in which there is general and genuine uncertainty about the best course of action, for this is one in which consensus rather than compromise is the operative concept.”30 What has become blurred even for Moreno is articulating why it is important to maintain the significance of genuine uncertainty in 42 bioethical dilemmas and how this affects the ethics consultant, health practitioner, and/or family member who is involved in an ethics consultation or ethics committee. Are these parties entering the bargaining room with a fairly-well established and basic interest in advancing their position or are they open to unanticipated possibilities and points of view? And if we conclude that genuine uncertainty is pertinent but has gone awry, how can we bring it back in? It is uncommon to find a physician who by virtue of her medical training does not have a basic interest in defending some aspect of the professional ethic and commitment to saving life at all costs. To expect a physician to have genuine uncertainty in cases involving forgoing or continuing life-sustaining treatment is not completely authentic. The family of the patient is often saddled with an array of conflicting interests from the sheer burden of having to make such an overwhelming decision to the potential loss and death of a loved one. In addition, financial considerations might be integral if the decision involves a severely-impaired newborn or elderly, incompetent adult with a terminal or chronic illness. The ethics consultant who is not a salaried staff at the hospital, but is someone whose services are sub-contracted and provides a consultation service with a rotating ethics consultant, is most likely to have an openness to unanticipated possibilities. However, most ethics consultants are health practitioners who work in the hospital as either a physician, nurse, lawyer, social worker, or administrator and must straddle the competing interests of the hospital, their clinical or administrative function, and whatever personal preferences they may bring to their assessment of the bioethical dilemma. These multiple roles can quickly preclude the openness that Moreno identifies as specific to consensus decision-making. It would seem more legitimate to identify the respective parties as having “more or less fixed preferences” and find a way to bring uncertainty back in. This acknowledgment would strengthen Moreno’s assertion that consensus is first and foremost a condition to the process of moral deliberation and secondarily the conclusion or resolution that is achieved. An over reliance on consensus as a goal in the latter sense can pressure 43 committee members into accepting an agreement that fulfills institutional requirements without concrete scrutiny and moral deliberation. In addition to Moreno’s stipulation of consensus as condition, I have added the condition of equipoise or genuine uncertainty to guard against hasty consensus. In acknowledging practitioners’ “more or less fixed preferences,” and proposing a zone of equipoise, we are at once conceding that there are particular interests at stake and simultaneously prompting participants to the genuine uncertainty that exists as a dilemma, not solely as a dispute, and to reach for perspectives that might not have been accessible to them before. In a review of Moreno’s book, Deciding Together:Bioethics and Moral Consensus, Benjamin notes this overestimated notion of consensus and writes: Moreover, one can question the plausibility of requiring members of ethics committees or commissions to be so uncertain about the ethics of a problematic situation as to resort to the unmediated operation of such a moral sense. Open-minded and fallibilistic, yes; but how many of us can honestly claim to have no prior inclinations—to be absolutely agnostic-about problematic situations in bioethics? If the operation of the moral sense requires that individuals come to the table with what amounts to an ethical tabula rasa, Moreno’s approach will have limited application.81 Benjamin comments further that “consensus is a notion more used in bioethics than understood. There is, as a result, no informed, well-grounded consensus about the nature, value, and limits of consensus.”82 (Moreno points out that the bioethical issues of abortion and euthanasia are examples that are perhaps beyond the grasp of consensus, and ones in which compromise is more likely than consensus.) What emerges in the literature, as Benjamin notes, is that there is little consensus on the operation of agreement(consensus) and the method of arriving at consensus. I agree with Benjamin’s critique of Moreno’s formulation of consensus as having limited value. Yet, the substantive aspect of consensus that can not be dismissed is the issue of genuine uncertainty and the intricate process of participants changing as a result of the process and “achieving perspectives that had not been available to them before.” 44 If we were to concede that bioethical dilemmas are bioethical disputes through which compromise decision-making has more benefit, than participants are still encouraged to consider perspectives other than their established or fixed viewpoints. But, as we will see in the case discussions, it is not clear that health practitioners in ethics consultations gain new perspectives, even if they are engaged in compromise decision-making. The absence of the condition of uncertainty guarantees a degree of vieing and “politics” that interrupts an authentic inquiry about moral concerns. It would be naive to expect committee members to come to the table with no pre-conceived interests as Moreno’s definition of consensus would suggest and as Benjamin points out would have limited application. Yet, as Moreno comments further “what sets consensus apart from compromise is...that participants enter the scene in doubt about how to resolve the problem, whereas in compromise the participants have no doubts, except perhaps about how best to ensure that their position largely prevails.”33 Uncertainty or equipoise as a condition Of consensus, is more apt to bring about a level of openness, that otherwise remains elusive when compromise decision-making prevails. Although these remarks have overlooked some of the significant differences between the various philosophers and political scientists whose complex analyses have not been included, my purpose has been to establish sufficient groundwork in order to proceed with the relevance of moral deliberation shifts and equipoise as a check and balance against hasty consensus. Although it may seem counter-intuitive to strive for reaching a state of uncertainty, as in equipoise, in medical decision-making where so much uncertainty already exists, identifying a zone of equipoise provides a necessary equilibrium against hasty consensus. Ultimately, I am arguing that we acknowledge the socio-political elements that exist within the hospital ethics committee or ethics consultation; and secondly, that the genuine uncertainty of moral concerns can co-exist within the socio-political elements that often take the form of bioethical disputes. What I am proposing is an integration of the 45 element of socio—political factors and facilitation and reinstatement of the condition of genuine uncertainty into bioethical dilemmas for consensus decision-making. Zone of Equipoise Uncertainty in medicine is pervasive. Variations in motives, values, and differences of opinion contribute to the complexity of tasks such as making a diagnosis, choosing a procedure, and analyzing outcomes which produce a level of uncertainty in medical decision-making that is often difficult for nonphysicians to appreciate. While we can not eliminate uncertainty in health care decision-making, developing strategies to minimize uncertainty and to more effectively “manage” uncertainty is a challenge for both practitioners and policy makers. The ascendancy of outcomes research, clinical practice guidelines, and randomized clinical trials have all sought to minimize variations in the role that uncertainty plays in medical decision-making. In pursuing ethical guidelines in ethics consultation, there is a tacit goal to reduce uncertainty in order to reach consensus when making a decision regarding the forgoing or continuance of life-sustaining treatment. By examining the ethical obligations in clinical research, we will discover that the concept of equipoise in randomized clinical trials has applications for moral deliberation in decision-making in ethics consultation. Because health care practitioners often express confidence in their interpretations and appeals due to the nature of medical education, equipoise offers an antidote to confidence as an ethical condition in ethics consultation. Equipoise is frequently discussed in the context of clinical research and more specifically in randomized clinical trials. The purpose of utilizing randomized clinical trials is that consensus does not exist within the medical community on a preferred treatment for a specific population of patients. Equipoise, a state of genuine uncertainty, is required of the clinical investigator regarding the comparative therapeutic value of each arm of a trial.34 It is considered an ethical and necessary condition of all blinded, placebo-controlled, or randomized clinical trials. If during the course of a trial, the condition of equipoise is disturbed, that is, if an investigator has reason to believe or “perceives” that one treatment 46 47 is superior to another, the trial is terminated and subjects are offered the superior treatment.85 Freedman (1987) formulated the concept of clinical or community equipoise in order to provide an alternative to the pervasiveness of trials not succeeding because equipoise was so easily disturbed by individual investigators who had a treatment preference. Consequently, a lack of subjects caused trials to be terminated. Freedman proposed the concept of community equipoise because the requirement that an investigator have no treatment preference was too rigid. Freedman argues that community equipoise is more robust, because “there is no consensus within the expert clinical community about the comparative merits of the alternatives to be tested.”86 A distinguishing element of community equipoise is that a patient is informed of the disagreement among expert clinicians. Freedman’s analysis of community equipoise was intended to relieve a crisis of confidence in the ethics of conducting clinical trials in order to permit clinical trials to proceed. The concept of community equipoise reflects an assessment of a treatment according to a community standard rather than an individual Standard. The ethical dilemma of carrying out randomized clinical trials that yield statistically significant results is satisfied if “there is genuine uncertainty within the expert medical community-not necessarily on the part of the individual investigator-about the preferred treatment.”37 The purpose of adapting the condition of equipoise, as it is proposed by Freedman, to the practice of ethics consultation is twofold. First, the expectation that an investigator not have a treatment preface is Similar to the expectation that the health practitioner as ethics consultant not have a treatment preference. This expectation and assumption contradicts medical education and disregards the importance of team effectiveness and alliances that result from socio—political factors in the hospital setting. Secondly, by shifting the standard of assessment from the individual to the community, we can substantiate the necessity for a zone of corrrrnunity equipoise because in treatment decisions for severely impaired 48 newborns or incompetent adults, there is no consensus about the worthiness of forgoing or continuing life-sustaining treatment. Gifford (1995) has argued against clinical equipoise or what he refers to as Freedman’s reconceptrralization of community equipoise. Gifford takes issue with the term ‘clinical’ and suggests that Freedman’s argument does not justify the move from the individual to the community. Gifford offers an alternative solution of a “sliding-scale “ concept of equipoise. He states that “trials could be carried out for some time even though they had fallen out of equipoise for the average patient.”38 Gifford’s comments on the criterion in coming to a “community agreement” regarding the randomized clinical trial dilemma in the ethics of clinical research are applicable to determining criteria in evaluating ethics consultation and protecting against hasty consensus. He points out: What’s true is that these arguments may well provide reasons for being less confident about one’s own judgment than one otherwise would be. (And it is true that doctors are often too confident of their own judgment, and there needs to be an antidote to this.) Relatedly, they may provide reasons for seeing the place where randomization is acceptable as a zone instead of a point.89 In proposing that the condition of equipoise is applicable to ethics consultation, I am concerned with an approximate “zone” of uncertainty that will act as a balance against hasty consensus. In order to envision how a zone of equipoise can be instrumental in assisting health care practitioners against hasty consensus, I will comment on a case from Benjamin’s book, Splitting the Difference: Compromise and Integrity in Ethics and Politics. First, I will lay out the case as Benjamin presents it and then I will discuss Benjamin’s concept of factual uncertainty and moral complexity in compromise decision- making as it pertains to equipoise and consensus. 49 Moral Conflict in the Intensive Care Unit: Ann Chapman is an experienced critical-care staff nurse who enjoys the challenges of the medical intensive unit in a large medical center. She is regarded by the medical and nursing staffs as thoughtful, sensitive, and exceptionally competent. At the moment, however, she is at odds with most other members of the unit over whether aggressive treatment should be continued for Marsha Hocking, a young single woman who has suffered severe brain damage due to viral encephalitis. Marsha Hocking’s parents are so overwhelmed by the situation that they have transferred all decision-making authority to the medical staff. They neither want nor appear to be able to participate in whatever choices have to be made on alternative modes of treatment. Ann Chapman and the medical and nursing staffs are in general agreement about the medical details of the case-that is, the extent of the patient’s brain damage and her (very poor) prognosis. But they disagree on how aggressively she should be treated. Ann Chapman believes there is little hope for recovery and that aggressive treatment should be reduced accordingly. She is the same age as the patient and maintains that it is quite unlikely that Marsha Hocking would want to be kept alive in this condition. She herself, Chapman emphatically adds, certainly would not want to be kept alive if the same they were to happen to her. Moreover, aggressive treatment for patients like Marsha Hocking represents a terribly inefficient use of resources. The nursing staff, Chapman points out, is already stretched too thin; other patients are likely to benefit significantly from increased attention if the staff were to be relieved of doing so much for Hocking. Furthermore, Hocking’s care is very expensive. Someone-her insurance company, her parents, the taxpayers, or the hospital-is going to have to pick up the bill. The exceedingly slim chance of significant benefits, Chapman says, hardly outweighs the certainty of continued high costs. Chapman has asked the other nurses and the physicians to think about her recommendation. Although a few nurses agree with her, most, including the nurse in charge of the case, side with the attending physician, Susan Lehman, in saying that this is not the time to reduce their efforts. In an earlier, fairly heated discussion of the matter, Dr. Lehman pointed to a number of reasons for continuing aggressive treatment. Hocking’s age, the sudden onset of the disease, and her previous excellent condition suggest that if anyone stands a chance of recovery, this patient does. Lehman also struck a responsive chord in many of those listening by mentioning the inherent value of human life and the importance Of the continued dedication of medical and nursing professionals to the preservation and prolongation of life. Things are now at an impasse. Neither Chapman nor Lehman and those strongly favoring the continued aggressive treatment have changed their minds, so aggressive treatment is being continued. But as days pass, a few more nurses have come to agree with Chapman’s position; they persuade Dr. Lehman, a fair-minded person who generally does not settle such matters by appeals to authority, rank, or legalisms, to schedule another staff meeting on the matter.90 Benjamin describes the Chapman-Lehman conflict as involving factual uncertainty and moral complexity. The purpose of this case study, as he explains, is to underscore the possibility of compromise “on matters involving conflicting ethical values or principles 50 without compromising (or betraying) oneself or others.” Much of Benjamin’s discussion in this chapter on ‘Moral Compromise’ is extremely helpful in understanding and resolving a conflict of moral principles. He does not shy away from the respective parties’ positions based on their medical training and points of reference as nurse and physician, respectively within the hospital. His model of compromise acknowledges Chapman and Lehman’s more or less fixed-preferences and grants each the ethical relevance that it deserves. Ultimately, the parties agree in this case to a trial period of continued, aggressive treatment before re- evaluating the situation. Benjamin’s focus on “integrity-preserving compromise” involves complexity, limitations, and the need for accommodation and moral compromise. It is not static and combines many of the features that will be discussed in the next section on Moral Deliberation Shifts. And although a more detailed review and analysis of Benjamin’s work is beyond the scope of this thesis, I will briefly look at his concept of factual uncertainty and moral complexity in juxtaposition to the concept of moral uncertainty(equipoise) and factual complexity as it applies to ethics consultation and the Chapman-Lehman conflict. Benjamin argues that: it is important to recognize the persistence of factual uncertainty in debates over such matters which will not be eliminated, or even significantly reduced, by advances in modern science. Indeed, such advances will often create as many unprecedented, factually undetermined decisions as they will resolve...factual uncertainty will always be with us because it cannot be fully separated from moral or metaphysical uncertainty.91 In this analysis, factual uncertainty is not entirely dissimilar from equipoise. The concept of uncertainty is obviously central to each. They both suggest that the interpretation of facts can not be isolated from ethical or moral deliberation. They both imply that there is an inherent complexity that is an attribute of the human condition, not a characteristic to be subdued. Perhaps the difference lies in the phrase “factual uncertainty.” Assisting health care practitioners to wrestle with uncertainty in a language that speaks to them within the context of advances in science and technology is different than challenging them with the 51 phrase “moral uncertainty.” Instead, Benjamin uses the term “moral complexity,” which represents the persistence of moral disagreement. Hence, the combination of factual uncertainty and moral complexity is specific to helping health care practitioners integrate conflicting points of view. As closely-linked as the terms are, they have a different meaning for a different audience when they are inter-changed. Perhaps the phrases “factual complexity” and “moral uncertainty” are more apt to describe the experience of Marsha Hocking’s parents. In the case study, the parents have abdicated decision-making responsibility. Factual complexity describes the array of medical technology used in critical care units that can easily overwhelm a layperson; whereas, moral uncertainty more poignantly depicts the parent’s dilemma as primary decision-makers for the care of their daughter. Perhaps, Benjamin purposefully orchestrated this detail in the case study in order to demonstrate the effectiveness of compromise decision-making among the hospital staff. Yet, it is precisely this detail of parents and families becoming “overwhelmed” that both creates ethics consultations and perpetuates an over reliance on health care practitioners in making decisions for others. . The purpose of proposing a zone of equipoise is to assist families and to aid ethics consultants in helping families in dealing with bioethical dilemmas. In specifically identifying the condition of equipoise or moral uncertainty as a valid part of moral deliberation, parents and families can have their experience substantiated, rather than being expected to have their moral reasoning in tact or anticipating that they themselves should be able to hastily resolve the issue. I do not mean to imply that action or the practical aspects of a timely decision be suspended, while families take all the time in the world to make a decision. But, rather that proposing a zone of equipoise does not preclude that a decision can be made in a timely manner. How could a zone of equipoise assist the Chapman-Lehman conflict? Chapman and Lehman could tell the parents that there isn’t consensus among the staff and that there is conflict over how much agressive care should be pursued. There are those who would say 52 that this is the “worst thing” you could do to a family at this time. However, there is no evidence that this assumption or quasi-patemalistic response is valid. By identifying the moral complexity that exists among the staff, the parents can have their moral uncertainty validated. In addition, a parent/consultant team who may have been in a similar dilemma might be brought in to talk with the parents. These two interventions cultivate a zone of equipoise. In bringing attention to serving the families of patients who are in the position of deciding for others, I have identified a condition that would facilitate their process in decision-making. Concomitantly, a zone of equipoise can provide a balance against hasty consensus decision-making within ethics committees. Although Benjamin’s argument centers on compromise decision-making between two parties, I do not think he would object to the concept of moral uncertainty or equipoise in consensus decision-making in ethics committees or in consultations that involve patients’ families. In the following section, I will examine the potential for moral deliberation shifts as a method for confronting and tolerating one’s inherent sense of uncertainty within a zone of equipoise. Moral Deliberation Shifts Moral deliberation in health care extends itself to situations where collective decisions are required about issues when there is no identifiable public or institutional policy. The practice of ethics consultation and the formation and emergence of ethics committees is a forum where moral deliberation forces us to substantiate and justify our decisions. As I have discussed previously in the section on Ethical Theories in Medical Decision-Making, there is a difference between ethical decision-making and moral deliberation. Ethical decision-making is concentrated around the application of principles, while moral deliberation is characteristic of tolerating one’s inherent sense of uncertainty and challenges about principles. A key element of ethical decision-making is the unexamined assumption that consistency in decision-making translates into confidence and guarantees assurance of a “correct” decision. An example of this subtle yet, critical difference is the subtitle to a newsletter sponsored by American Health Consultants, which reads, “Medical Ethics Advisor: Your practical guide to ethics decision-making.”92 This distinction does not imply that there isn’t the need for “practical guides” for health care practitioners with the influx of managed care, legal standards, and bioethics’ guidelines. What it suggests is that there is a distinction between the application of information and ethical principles to particular cases in contrast to moral deliberation which is about cultivating uncertainty. The problem of moral conflict does not solely reside between people, but between the values themselves.” For example, in the case of neonatal ethics where decisions about forgoing or continuing life-sustaining treatment of impaired newborns are made, there is a fundamental moral conflict that endures about the life of an imperiled newborn, the liberty interests of parents to decide whether or not to let the infant die, and the parental bond of attachment that develops during conception. Within that moral dilemma lies another moral conflict of how much of our social and health care resources may be committed to 53 54 eliminating some of the poverty and drug abuse in pre-natal care that is often associated with low birth-weight infants. It is reasonable to anticipate that a parent’s individual internal struggle over the competing claims will result in moral deliberation Shifts. By acknowledging that moral conflict is a liveable condition and that through cultivating uncertainty or equipoise as a part of moral deliberation, we are able to see our resolutions as “partial and tentative.” Rather than hastily rushing to consensus as a goal in order to overcome the perceived obstacle of uncertainty on the way to an impartial and just resolution in ethics consultation, we can learn to not just revise our moral reasoning, but to shift in our moral deliberations. “Recognizing this human limitation does not imply moral skepticism.” 94 The solitary reflection that each individual goes through supplements the moral deliberation that occurs within the practice of ethics consultation. Each person in the process of thinking through her own values is simultaneously entering into the more public sphere of deliberation in a hospital setting. In refining the concept of moral deliberation to ethics consultation, there are the family members who are immersed in their own moral deliberations of the bioethical dilemma, while health care practitioners are engaged in their respective deliberations which tend to focus on bioethical disputes and consensus or compromise decision-making. Health care practitioners as ethics committee members who work together day-in and day-out on the floor tend to prioritize consensus on an ethics case as a primary goal, and only secondarily seek consensus as a condition. By arguing that participants in ethics consultation have a tendency to avoid moral deliberation shifts, I am implying that to wrestle with an imperfect understanding that characterizes a moral conflict such as cultivating moral uncertainty is to move beyond the conventions of the legitimate constraints of institutional and systematic group interests. Guttrnan and Thompson write: The main sources of movement in [deliberation] as conventionally portrayed are not changes of mind but shifts in power, as groups and individuals bargain and negotiate on the basis of preferences and self-interests. Power shifts may bring improvement, but only accidentally. Changes of mind are responsive to reasons that at least direct our attention toward improvement. 55 When majorities are obligated to offer reasons to dissenting minorities, they expose their position to criticism and give minorities their most effective and fairest chance of persuading majorities of the justice of their position... [These] are real risks. Moral sensitivity may sometimes make necessary political compromises more difficult, but its absence also makes unjustifiable compromises more common.95 The resolution of moral conflicts are typically open to new conclusions and subject to moral challenges. Michael Walzer writes, “all destinations are temporary. N o citizen can ever claim to have persuaded his fellow once and for all.”96 By identifying the condition of uncertainty, individuals call into question their own judgment and create a space for others to reject their judgment and respond with differing ones. Being prepared to change one’s mind or shift in moral deliberation is to anticipate the condition of equipoise. To do otherwise is to yield to individual and group interests by embracing moral skepticism or moral dogmatism, rather than the more demanding condition of equipoise. Identifying the specific procedural technique of moral deliberation shifts within a zone of equipoise as an intervention in ethics consultation is difficult to do. Benjamin makes a similar claim when he says, “there is no pat formula for determining how many of these conditions need to be met before compromise ought to be pursued.”97 Although encouraging an ethics consultant or a family member to consider shifting his awareness can sound lofty in the abstract, it can possibly be a practical and effective method for helping a person deal with difficult feelings. Before referring to a case study in the form of a play in order to illustrate the meaning of my model, I will briefly look at the literature for an overview on what specific interventions are identified by ethics consultants, if any, either in assisting families and health care practitioners in moral deliberation. The ethics consultant is sometimes described as a facilitator of moral exploration. As an applied ethicist, the ethics consultant is expected to offer helpful suggestions, voice an educated opinion, give advice, or expected to take a position. While educators of moral philosophy are allowed detachment in the classroom, the ethics consultant is not allowed to “dwell in detachment but must become engaged.”98 Bamard( 1992) has noted that the 56 “critical distance” that was once an essential tenet to the practice of ethics consultation has evolved into the assimilated ethicist in the clinic who less rarely is able to take a critical stance towards medicine and medical education. As a comparison, Barnard examined medical sociology and noted that "[s]ociologists have found that they may function either as students and critics of established medical practices and educational philosophies, or as collaborative participants in them-but rarely both."99 In the emerging practice of ethics consultation, it was initially thought that the philosopher’s contribution to health care decision-making was detachment and that this fostered moral inquiry. However, Moreno suggests that the nature of the clinical environment precludes a “heightened intellectual” exercise. He writes: Normally when the ethics consultant is called the ethical problem is already all too clear to the health care providers, and they are in need of a plan of action, sometimes desperately so. I am not claiming that moral philosophers never become engaged...By contrast I argue this is not true of applied ethicists in the clinical-setting, who are required to be more than critics. At the other extreme, the danger that engagement will turn ethicists into preaching moralists is met only insofar as the ethicist is prepared always to re—evaluate his or her own views, and this involves adopting the critical posture again.100 Moreno’s concept of ethics consultation as moral engagement suggests the necessity for the ethics consultant to go beyond the bounds of moral philosophy and to become “engaged...in the political processes that are an essential part of the management of rivalries among communal values.”101 Although Moreno notes that the ethicist is required to “re- evaluate his or her own views,” he does not articulate what this re-evaluation looks like in the context of an ethics consultation. Perhaps the type of re-evaluation that Moreno refers to is moral deliberation Shifts? Straddling the line between detachment on the one hand and engagement on the other hand is a zone and condition of equipoise which can allow the ethics consultant to maintain a critical posture. One reason for interjecting the condition of equipoise is that the values in our society are rich and varied. Ethics consultants as individuals participate in shaping p-%*‘:m 57 decisions and are expected to be held accountable for their analysis. Crigger asserts that “[r]ecourse to ethics consultants allows the illusion of intimacy in medical decision making to be more easily sustained and the power differentials among parties to be more concretely mediated than does the use of courts or committees.”102 Walker describes moral deliberation as something that “stands up within some moral community...[and in which] we can convincingly account for in moral terms.”103 Like Moreno, Walker identifies “rethinking” and “reconciling procedures” as challenging group-think and pressing ethics consultants to be responsible for their commitments. But here again, she does not point out how we are to do so. Ethics consultants often focus on fostering shared decision-making in order to resolve bioethical dilemmas and disputes. The concentration on shared decision-making is the result of accommodating a physician’s request for advice in a particular case, the patient’s or families’ need for an advocate, and the institution’s need for guidance in policy issues. Although the purpose of the ethics consultation is to make certain that patient care is improved by respecting patient preferences, there is the tendency for ethics consultation to become another procedure among others to be employed. Barnard points out that: If, for example, in order to secure its place in the clinic, ethics evolves into one technique among others for clinical problem solving, ethics may lose its purchase for questioning whether medical education and practice in general have become obsessed with technique, and have sacrificed the healing potential of persons-in-relation.104 u. . " IA“ ._- o The goal of ethical decision-making and the subsequent need to explore whatever consensus already exists among the participants sometimes pre-empts moral deliberation. Ethical decision-making in the context of ethics consultation can lapse into arriving at the “correct” ethical meaning waiting to be detected or managing an immediate decision Frader(1992) writes that it is difficult for the reader to know what parties thought, said, and did, even when consultations are described in detail. He points out: 58 One may legitimately doubt the value of theory that does not match carefully observed reality. We need to begin theoretical considerations with a much better notion of what actually happens during ethics consultation... A thick description and clear understanding of what goes on in ethics consultation must become the basis for a theory of practice, not an apology for the status (1110.105 Crigger (1995) in writing about the practice of ethics consultation discusses “negotiating the moral order.” She is critical of the ethics consultant’s practice for coming up with a “correct” decision based on established patient preferences in the following excerpt. Crigger points out that the ethics consultant offers a strategy, according to the principle of autonomy, that enabled the participating health care practitioners to accept the patient’s values.1°6 Although the outcome of ethical decision-making was “correct”, Crigger comments that “procedurally respecting the patient’s autonomy allowed the parties to sidestep rather than to engage the tension between their differing moral commitments.” Crigger suggests that by invoking the autonomy paradigm as a “ready-made response to the dilemma of treatment refusal...[a decision was made to resolve the immediate problem without]... direct, active engagement of the moral presuppositions of the parties.”107 The problem with this is that in establishing a paradigm, it is usually the clinician’s model and terms that will predorrrinate, rather than “negotiating” the substance of a shared paradigm. Crigger’s focus is on instructing participants in an ethics consultation to “engage” or to recognize one another’s values or moral commitments. Her analysis of how ethics consultants import ethical decision-making in order to “manage” decision-making or to identify a pre-existing paradigm versus “negotiating a shared paradigm” speaks to the subtle, yet significant difference between ethical decision-making and moral deliberation. While Crigger pr0poses negotiating a model of creative decision-making in ethics consultation, she also alerts the reader to an inherent danger of the practice. In a case analysis presented by LaPuma and Schiedermayer, she responds to the consultant’s analysis of the patient’s decision-making process by highlighting the conflict that exists between the consultant’s expectation that the patient or his family can, on demand, 59 participate in a process of critical self-reflection by having to bring to the foreground values and experiences that go unexpressed in day-to-day living. Crigger thus remarks: Under a mandate to empower patients and to nurture their active participation in health care decisions, ethics consultation creates a structure and a process that has great potential to do precisely the opposite...[ethics consultation] has the power to reduce moral sensibilities to simply one more kind of clinical data and to deny patients any significant expertise as arbiters of their own values...this occurs as often as not through invoking a normative repertoire (the principlism of mainstream bioethics) that is strongly focused on respecting individual autonomy.108 The summons to explore one’s own convictions due to an illness or accident, on short notice, and then to be challenged to articulate and negotiate that decision-making process with a health care practitioner can carry a signal to the patient that she is not “managing” her values and beliefs in the correct way. Even if the ethics consultant or health care practitioner with good intentions are hoping to “serve” in the best interest of the patient, the normative explication of moral meaning to express values in the “correct” manner can undermine how a patient shapes and articulates her decision-making. The most obvious example is the case of a patient who wants her family to make the decision of withdrawing life-sustaining support because it is the custom of the family and not the patient to decide. This expression of values is different to the principle of patient autonomy as it is understood in the culture of medicine in the United States. Perhaps, the health care practitioner would permit the family to make the decision even if the patient were competent according to “family autonomy.” Yet, the issue that needs to be addressed is not solely the varying ethical principles, but how the various shapes of moral deliberation coincide. Another example might include a patient or family member whose mechanism for decision- making is a week-long silent meditation retreat. And yet, another might include a family member who conducts a forum of friends and loved ones to solicit viewpoints from each person in order to help in the decision-making process. Or perhaps someone’s deliberation may include no deliberation at all, as was the example in Benjamin’s case study. 60 How can the ethics consultant not impose her method of moral deliberation on someone else, or at the very least be aware of the risk of doing so? It becomes important that before “negotiating a moral order” as Crigger suggests, that clarification of the patient’s capacity, interest, and commitment to moral deliberation be taken into account, before that patient’s articulation of her values is juxtaposed or is relative to a health care practitioner’s own decision-making process. The condition of equipoise for both the patient and ethics consultant or health care practitioner has the potential to transform the condition of the patient “not managing or articulating her values in the correct way” in the process of ethics consultation. The emphasis of the condition of equipoise or uncertainty can counterbalance the expectation that the patient must “bring to the foreground values and experiences that go unexpressed in day-to-day living.” One could argue that the condition of equipoise and moral deliberation shifts, is yet another “correct” paradigm being imposed onto the patient’s family by the ethics consultant. Yet, the juxtaposition of deliberately cultivating uncertainty as an oxymoron and a counter-intuitive strategy of “deliberate uncertainty” can balance out the potential harm that occurs if autonomy is invoked by the consultant or the health care practitioner, rather than understanding the patient on his own terms. I would also argue that there is a lesser harm in risking yet another “paradigm” in ethics consultation. Moral deliberation shifts within a zone of equipoise provide a counter-balance against hasty consensus that oftentimes arises in ethics consultation. Providing a check and balance can take the shape of rendering some accountability in a profession where none presently exists. In addition, moral deliberation shifts which imply that each respective family member literally shift her view that the previous position was not entirely accurate provides an antidote to a camouflaged emphasis on confidence in decision-making. When families are in the position of making treatment decisions for those who are incapable of making their own decisions, they exercise this right as a proxy. The proxy, as someone who is familiar with the patient, “makes the decision that the incompetent patient 61 would make if he or She were competent.”1°9 In this regard, the proxy exercises substituted judgment on behalf of the patient. However, there is a difficulty with the standard of substituted judgment. The concept that the family best understands the patient’s beliefs and values does not prove entirely accurate upon closer examination. Empirical studies show that “when people are asked to predict what medical treatment a member of the family would want under a variety of scenarios if the person were to become incompetent, they get it wrong about half the time: flipping a coin would be almost as accurate.”1 10 When the proxy is asked what decision she would make in the aftermath of a stroke or in the case of someone having dementia, there is discrepancy in agreement under an array of some scenarios. If surrogate decision-making is more like guesswork or “flipping a coin,” a zone of equipoise and moral deliberation shifts has the potential to frame the deliberative process. Why do proxies “get it wrong about half the time?” What makes us think that we can predict the beliefs and values of a family member? This question appears in clinical contexts frequently and anecdotally when farme members say to physicians,”what would you do if she were your mother?” The question assumes a shared value system between the health care practitioner and family member that may or may not exist. It also assumes a shared value system between the physician and his mother, which may or may not exist. Finally, it assumes that the physician would know what his mother would want if she were incompetent and that he would “get it right.” This is not to disregard the respect and good will that family members have in trying to act with love and kindness on behalf of an incompetent family member or imperiled newborn, but rather to look at the tenuousness and perhaps impermanence of the situation in understanding how the role of pre-sumed confidence in substituted judgment has gone unchallenged. If the ethics consultant were to suggest to the family that prior to making a final decision that it was not only permissible, but that they would be encouraged to waffle or to shift in their deliberations, would there be greater accuracy in predicting what treatment a family member would want? And if the 62 ethics consultant were to inform the family that they might want to consider a degree of uncertainty as a measure of effectiveness in predicting what treatment a family member would want, rather than a degree of confidence, would there be greater accuracy? This is the proposal for the role of moral deliberation shifts in a zone of equipoise in framing the deliberative process. The engagement of parties to an ethics consultation that incorporates moral deliberation shifts and equipoise can become less of a spectacle of a deliberative body at work and instead reflect the guesswork or “uncertainty” that proxies exhibit in some of the research on advance directives. If we know that “uncertainty”-not necessarily “uncertainty” as “not knowing” or as “not having knowledge,” but uncertainty as a genuine zone and part of the deliberation process-is a guideline in the framework of medical decision-making for surrogates, then by identifying when the zone of equipoise has been reached, we can come to expect and anticipate uncertainty not as compounding an already difficult decision, but as a companion-like concept that actually brings us closer to making a reflective decision. When families or proxies are presented with the difficult decision in the case of an imperiled newborn or someone who was never competent and so was unable to make their preferences known, the “best interest” standard is applied. The treatment decision in this case is arrived at by weighing the benefits and burdens in relation to the patient’s prognosis. The predicament at the core of this criterion is based on judging the quality of someone else’s life. The benefits versus burdens ratio is not solely related to medical judgments, but how that person values or would value his life. 1 11 Because the “best interest” standard is based on the best that one can do for oneself, it does not necessarily take into account familial obligations or traditions whereby a family member might choose to act collectively versus advancing her own best interests. The Lindemann-Nelsons point out that “[w]ithin this moral space decision-making becomes a messy thing. It ought to be. Our vital relationships are messy too.”1 12 By recognizing the subjective element of judging the quality of life for someone else and bringing this predicament into the decision—making 63 process, a check and balance mechanism of moral deliberation shifts and a zone of equipoise can provide a counter-balance against confidence on the part of family members and hasty consensus on the part of health care practitioners in judging the quality of life for someone else. Deciphering end-of-life treatment decisions are often difficult occasions for those who must make choices for others. One must often review the considerations for and against a particular viewpoint and action and confront conflicting evidence for reasons for an action before making a definite decision. Hampshire(1983) argues that it is natural for us to be unnatural in morality and consequently it is natural for us to be involved in conflict based on both reason and history.113 Hampshire describes morality as having two faces: “the rational and articulate side and the less than rational, the historically conditioned, fiercely individual, imaginative, parochial, the less than fully articulate, side.”114 “In conduct, and in normal thinking about conduct from day to day, we naturally switch attention from one aspect of moral claims upon us to the other.”1 15 Lawrence Kohlberg, a moral theorist, first codified three broad stages of moral development that people go through. “The preconventional stage, where a person thinks that what is right is whatever they want; the conventional stage, where people base their decisions on what society wants; and the postconventional stage, where moral decisions are I based on universal principles of moral reasoning.”1 16 Although Kohlberg’s theory in moral development is specific to moral education, its interdisciplinary application to philosophy and psychology might provide insight into not only how people acquire their values but how when confronted with uncertainty in bioethical dilemmas, there might also be developmental stages in making decisions for others. Kohlberg argues that there is a singular, universal, sequence of stages in moral development. By claiming that there is only one set of structures that underlies our moral reasoning, Kohlberg has been criticized by Gilligan for being reluctant to acknowledge that moral reasoning is more of a complex phenomena than he suggests.1 17 Although the broader scope of this thesis addresses the 64 possibility that there are developmental stages specifically associated with making decisions for others versus the broad stages of moral development for oneself that Kohlberg codified, further study is required in delineating what the intricate aspects of these stages might look like. The recent showing of Emma’s Child113, a play by Kristine Thatcher, reveals moral deliberation shifts inherent in the parenting conflict of deciding whether to continue aggressive treatment in the case of an imperiled newborn. Based on the author’s experience of adopting an infant, who is born at birth with severe hydrocephalia, from an unwed mother, the play depicts the complexity of the parent’s decision-making process. The father to be, having survived cancer and deciding to parent late in life, is certain that the debilitation that the child will experience is not worth the pain for either the child or for himself as a parent. The mother regularly visits the hospital, convinced that the caring and love that she can give to the child will result in a miracle. The resident and the nurse bond with the mother and revel in the infant’s incremental progress. The author shows the reluctance of both parents to yield from their position and their zeal in maintaining their viewpoints. Yet at the end of a two-week period, the father who up until this point has refused to even visit the neonatal intensive care unit, changes his position and decides to keep the infant alive. The father’s shift occurs after a conversation with a friend who at one point in his life did not believe he could be a father to his girlfriend’s son from a previous 3' I ii marriage. When this friend found himself experiencing a parental bond of affection and caring for a child he had not fathered, it appeared to stir something in the father-to-be’s thinking. Perhaps he was beginning to understand his wife’s attachment to their imperiled newborn. The mother, ever so slightly, begins to question her belief that a miracle will happen as the time grows closer to transfer the infant to a long-term care facility. The ICU resident and nurse are the mother’s main source of support and therefore, have an important role in life-support decision—making. Usually health care practitioners, in close 65 consultation with the newbom’s parents, decide whether to continue life-sustaining treatment or not. What, we might ask, are the staff attitudes towards continuation of life-support in newborns? In a recent study of a Dutch pediatric ICU, “attitudes towards support were unanimous for 39 of the 46 patients.”1 19 However, out of 298 anonymous questionnaires, only 5 questionnaire respondents chose “no opinion” in a multiple choice that included: 1) full-support, including CPR;2) full-support, excluding CPR; 3) modified support, excluding CPR and; 4) no opinion.120 The study concluded that decisions need to be made early on. In assessing what influenced the respondents attitudes, the researchers state that “[a]n expected low probability of self-awareness and a poor quality of life of the patient could have played a role in the respondents’ judgements. These approaches to ethical decision making in the neonatal ICU have been suggested before.” With all due respect to the authors, it is almost impossible to understand what they mean in this discussion. On a more positive note, the authors cite their decision-making protocol on foregoing life- support of an infant, which they initiated to deal with their “own feelings of grief.” Although the stages of decision-making are a series of conversations and feedback loops involving staff and ICU specialists, it is encouraging that a mechanism is in place for staff who extend primary care day-in and day-out to imperiled newborns. Yet, the absence of a check and balance for moral deliberation does not exist when staff and parents come together in close consultation to make decisions about continuing or forgoing life- sustaining treatment. These demanding and rigorousness decisions require that they be made early on and expeditiously. Although the discussion in this recent study confirmed that staff opinions matched management treatment, there appears little leeway for staff “not to have an opinion.” This begs the question of how ICU nurses and specialists are assisting parents in their moral deliberations and what effect a zone of equipoise might have on both staff and parents. 66 One area of bioethics in which we might look towards in order to explore the relevance of examining moral deliberation shifts is in advance end-of-life treatment planning in the form of advance directives. Support for advance directives has been associated with the bioethical principle of respect for autonomy. By looking at the empirical studies on the diverse preferences that people have for life-sustaining treatment, we are able to identify whether or not peoples’ values remain relatively fixed as most bioethicists have claimed in theory121, or whether there are shifts in values in advance planning for end-of-life care in understanding its actual implementation. If there is evidence in the advance planning stages for mentally competent people that a shift in moral deliberation or in values occurs, then it might be said that in ethics case consultations in which those who are deciding for others, be they incompetent adults or seriously-impaired newborns, we might expect moral deliberation shifts for surrogate decision makers. Contrary to what we might assume, only 20% of persons say they have advance directives.122 This is not because people are not aware of advance planning or reject the concept of advanced directives, but rather that urgency typically informs the timing of when people complete advance directives. Although no one would doubt that the suitability of advanced directives to their complex task is not without limitations, they are nonetheless a useful measurement of how people identify treatment preferences. In one study, most people dodge advance treatment preferences or communicate the difficulty of precisely formulating an advance treatment preference.123 To be fair, such precision is complicated because researchers use terms such as: “definitely prefers; probably prefers; and somewhat likely to prefer.”124 This study, understandably so, found that there were varying degrees of certainty about preferences. In another study, a significant percentage of people wanted treatment on a trial basis, rather than expressing an unconditional or irreversible condition.125 Research on advance directives has focused on measuring the corresponding accuracy between the patient’s preferences and the health care practitioner or family’ 5 understanding of the desired preference. Accordingly, the research does not “suggest that 67 patients believe that they can make a rational or unambiguous decision.”126 In addition, familial proxies’s estimates of patients’ preferences are not significantly different than chance, even when proxies believed that they knew the patient’s preferences. 127 Recently, the results of the most extensive and “ethically Significant” study of death in American hospitals was published. (SUPPORT: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatment study was a ten-year inquiry in five teaching hospitals with significant interventions in the hope of improving hospital deaths.) In this study a third party was responsible for facilitating communication between patients, surrogates, and physicians. The results of the study revealed that even when patient preferences were explicitly defined in the form of advance directives, their wishes were often disregarded by some physicians. One of the lessons from this study that is analogous to ethics consultation was the reliance on nurse-facilitators and charging a third party with facilitating and communicating about interventions in end-of-life treatment decisions. Some have speculated that the use of nurse-facilitators was nriscalculated because they do not have the necessary status with which to effect change within the hospital. By having physicians defer conversations about life-sustaining treatment and interventions to third parties, patient requests were often not respected. Howard Brody comments that “[s]uperficial mechanisms designed to enhance patient autonomy are likely to appear forced and inadequate to both patient and physician if the basic nature of the workplace and the patient’s foreignness within it do not change.”128 Another issue is that the SUPPORT study was designed to address physicians’ uncertainty about prognosis and how prognostic uncertainty contributes to the overuse of technology. In its attempt to enhance the decision- making power of patients, the negative results were stunning. The assumptions that the SUPPORT investigation were based on are just as likely to occur within the context of ethics consultations in the form of the third party as a consultant or an expert. “Results of analysis of data from the SUPPORT clinical trial seem to fly in the face of logic because of the strong theoretical foundation for the interventions and consensus regarding the need for 68 them.”129 Although the focus of the SUPPORT study was not examining ethics consultation, it does alert us to the significance of identifying moral deliberation shifts within a zone of equipoise as a condition in order to counteract the assumptions in end-of- life decision making. Case Discussions Two of the ethics consultation cases that I have chosen to examine are case consultation reviews that are used in evaluating and reviewing cases. When these reports are presented retrospectively for evaluation in the ethics committee, there is usually a committee member present who has been part of the consultation. She or he is apt to fill in some of the missing pieces and interpretations that are often excluded from the report. Because there are time constraints on the part of health care practitioners, the case report is not extensive, by any means. Yet, these case reports, in and of themselves with no other data, were used recently by an ethics subcommittee to evaluate ethics consultations at the hospital. Therefore, there is a precedent for using case reports, at least from this particular hospital, as a method for evaluating ethics consultations. The cases as they are presented here in their original form do not give us as much information as compared to either a tape- recorded and transcribed consultation or the advantage of observing an actual consultation. Nonetheless, they contain more written information than what was found in other case narratives in the literature and in other actual ethics consultation case reviews from the hospital. Cases from the literature and those that are actual cases are constructed from data. “Every telling of a story-real or imagined-encompasses a series of choices about what will be revealed, what will be privileged, and what will be concealed...”130 The written case consultation and its construction is not without an interpretation or narrative viewpoint. Consequently, how ethical dilemmas are presented and framed, according to Chambers, is representative of the “rhetorical force of the case.” I hope to demonstrate in the following interpretations that moral deliberation shifts and the condition of equipoise can provide a check and balance to what Howe calls the “three deadly sins of ethics consultation [which] are erroneous presuppositions...when [health] care providers (1) accept invalid empirical assumptions; (2) allow their moral views to bias their reasoning; or (3) let personal needs prevail over the needs of patients?”1 69 70 ETHICS CONSULT Case #1 CONSULT REQUESTED BY: Dr. , for: PATIENT NAME: MEDICAL RECORD 6‘: ISSUE: Dr. requested an ethics consult to help resolve issues concerning code status on his patient. Dr. perceives that the patient' s wishes, as communicated through his wife, are not shared by his children from a previous marriage. A note in the chart indicated that the father had communicated to the family that m the event of hospitalization, he would not want life support or heroic measures done. This information was conveyed by the son: however, the son felt that unless he could be told that there was no hope, he wanted everything done. Just prior to consultation, Dr. indicated there was now a question of the patient’s capacity to make health care decisions for himself. CONSULTANTS; , M.D.; ; , R.N.; . . , Ph.D. DATE OF CONSULT: DATE OF REPORT; The consult was initiated at 2:45 p.m. in the Cardiac Care Unit. Those present included the members of the Ethics Committee, as stated above, the patient, the patient’s wife, the patient’s two adult sons, and the patient’s daughter-in-law. In addition, Dr. . the senior critical care resident, andthepatient’smrrsewereinattendance. HISTORY AND CURRENT MEDICAL STATUS; 'I'hepatientisan81-year-oldmwhowas admitted tothehospitalthroughtheEmergency Department. The patient was admitted in respiratory failure after being found unresponsive by his wife at home. He required a tracheostomy and ventilation in order to provide life support. The initial assessment also established the presence of encephalopathy findings believed to be secondary to his hypoxic event. The patient was admitted to the Coronary Care Unit for observation and management. During the course of his current hospitalization, he has had intermittent respiratory arrest which required resuscitation and continued ventilator support. During the interval between these events, the patient appears to be somewhat stable. Diagnostic evaluation, including CT scan and MRI, demonstrated the presence of iacunar infarcts in the tight basal ganglia and some degree of cerebral atrophy. V‘*‘I ,. r 71 CONSULT REPORT: Prior to the consult, the patient was unable to communicate effectively; however, the patient’s respiratory support equipment was modified and the patient instructed in such a manner that he was able to communicate during the process. Dr. initiated the process by reviewing the patient’s medical condition and prognosis. He emphasized that the underlying pathology was such that the ability for long term survival without ventilator support and resuscitation were not likely. The patient was asked whether or not he understood the nature of his illness and he responded that he did. During the description of the underlying medical status of the patient. there were a number of interruptions by the two sons, in which they attempted to clarify the medical terminology. Dr. presented four possible outcomes for the patient to consider, with regards to his long term care options. These included: 1. Continued hospitalization with ventilator support. 2. Transfer to a nursing home that could manage ventilator equipment and have sufficient skills to resuscitate in the event of an arrest. 3. Return the patient to his home with some requirements for continued nursing support. 4. Transfer to the University of Michigan for evaluation and placement in their long term stroke rehabilitation ward. Dr. stressed that he felt that the only two viable options were numbers 1 and 2. It became clear that the patient did not accept the idea of returning to a nursing facility. He did state that if he could go home, be able to talk and be with his friends, that would be what he wanted: however. a clear understanding with regards to his wishes regarding the major issues of his long term medical weds was not obtained. COMMENTS; At the beginning of the consult. most of the discussion of the patient’s wishes was carried on between the doctor and the patient's sons, with minimal participation by the patient himself. As Dr. entered the discussion, he focused more particularly on the patient and rephrased questions in such a way that the patient indicated he understood what was being asked and gave appropriate responses. Although the patient’s wishes were not clearly delineated during the course of the consultation. it seemed that the patient may well have the capacity to choose among practical treatment options if he were given the appropriate information. RECOMMENDATIONS; It is imperative that Mr. capacity to make health care decisions for himself be clarified. A. If he has capacity, then: 1. The practical options available must be clearly communicated to the patient and the benefits and risks of each reviewed. 2. Determine what would constitute a quality of life that was minimally acceptable. : 7'. 72 3. Based on the above, assist the patient to formulate a care plan that would be acceptable to him. 4. Establish with the patient. whom the patient would want to make health care decisions for him (based on #2) in the event he loses the capacity to make health care decisions. B. If he lacks capacity, then: 1. Assist the reasonable health care surrogates in coming to a consensus about a treatment plan for the patient in view of what they believe he would want for himself. It seems that the sons and wife are reasonable surrogates. 2. If no consensus can be reached regarding a treatment plan, work towards reaching a consensus re: who of the available surrogates will make health care decisions for the patient. 3. If consensus cannot be reached on either of these issues, then the surrogates should be encouraged to petition the court for guardianship. Finally, it is important to recognize that any decision regarding resuscitation should be made as part of a comprehensive treatment plan. 73 Case #1 A striking element about this case consultation is that it included eleven people. This is noteworthy because the focus on consensus may have been a critical aspect at the core of this case. With that said, let us maneuver our way through the written ethics consultation by examining what has been “revealed and concealed”, and identifying how incorporating moral deliberation shifts and equipoise into ethics consultation provides an ethical guideline as a check and a balance. The request, in this case, was made by a physician. The author separates the case into the following categories: issue; history and current medical status; consult report; comments; and recommendations. Accordingly, I will follow the outline of these categories in the initial analysis. 1553;: The author points out that initially the physician wanted help “resolving issues concerning code status on his patient.” In addition, there was the question of the patient’s competency in making health care decisions for himself. The physician most likely accurately perceived divergent familial views regarding life-sustaining treatment. Although there is mention that the patient’s chart contains a “note” about refusing life- support, it is not clear who the father told this information to. One might assume that the father told his wife what he wanted, but the word “family” is used here as the subject. This ' ‘ has significant implications because apparently, at least one son disagrees with this “note” and part of the conflict involves children from a previous marriage and a second wife. Therefore, it is not clear from this section whether the father communicated his wishes to his son or to his wife when the word “family” is used by the author. Secondly, in the statement, “This information was conveyed by the son,” it is not clear to whom it was conveyed. Was it to the physician? Was it conveyed to the wife? To complicate matters, it is the physician’s perception that the patient’s wishes are being communicated through the wife who is at some sort of odds with his children from a previous marriage. At this stage, we will want to note and identify whether the concentration on consensus might distract 74 attention away from moral deliberation or whether the focus on consensus enhances the process of moral deliberation both for the physician, the patient, the respective family members, and the consultation team. Does consensus serve as a condition, as Moreno would purport, or does consensus become the goal of moral deliberation? W: The patient had respiratory failure and required an opening into the trachea in order to receive ventilation. The medical status also indicates hypoxia, a subnormal level of oxygen in the blood, in addition to encephalopathy, the presence of disease of the brain. A CT scan and MRI revealed some degree of cerebral atrophy. The patient requires ventilator support and appears to be somewhat stable. Although the current medical status is diagnostically informative, it does not tell us for example, on average, if it is typical for an 81—year old man to have some degree of cerebral atrophy. This assessment would seem relevant in determining his capacity for making decisions, which is one of the pivotal questions in this case. M39993: Once the patient’s respiratory support equipment is adjusted, the patient is able to communicate during the consultation. The physician said that the patient would need ventilator support for “long term survival.” The patient responded that he “understood the nature of his illness.” The two sons periodically interrupted the physician to “attempt to clarify the medical terminology.” The physician presented four possible 1 options, and suggested that the only two “viable” options were continued hospitalization or I nursing home placement. The patient did not want to “return” to the nursing facility. He stated that “if he could go home, be able to talk and be with his friends, that would be what he wanted.” “[H]owever, a clear understanding with regards to his wishes regarding the major issues of his long term medical needs was not obtained.” What is not clear from this sentence, is what a “clear understanding” would entail? Is a clear understanding at all related to cerebral atrophy? Does lack of a clear understanding imply that the patient is in denial of needing mechanical ventilation? Is continued nursing support at home somehow at issue? The author also states that “It became clear that the patient did not accept the idea 75 of returning to a nursing facility.” The use of the word “return” here is in contradiction to the author’s previous statement that the patient was found “unresponsive by his wife at home.” At what point, if at all, did the patient reside in a nursing facility, and if so, what impact does this have on the decision-making process in this case? Because the patient is expressing reservations about a nursing facility, there is a discrepancy that needs immediate clarification. Either there is a written mistake in the report, or the author has missed a vital piece of information. Secondly, an inquiry into the conditions in the nursing facility might facilitate the decision-making process. Comments; In this section, the author notes that once another physician intervenes and directly speaks to the patient by reformulating questions, the patient responds accordingly. At this point, it is noted that “the patient may well have the capacity to choose among practical treatment options if he were given appropriate information.” The author/consultant seems to be making an initial determination that the patient is competent, but cushions any definitive statement by using the conditional “if" and the ver “seems.” What is noticeably absent in this section is any semblance of the content of the dialogue between the patient and the physician. The author also notes that “the patient’s wishes were not clearly delineated during the course of the consultation.” This might not be an unusual aspect given that there are eleven people present and that the consultation took place in the Cardiac Unit, where there might not have been any privacy. Recommendations: Under this section the author breaks down the recommendations based on A) whether the patient has decision-making capacity or B) whether he lacks decision-making capacity. What is noteworthy in this distinction is that there is the presupposition that the patient is either competent or not. This categorization is analogous to how competency is determined under the law. “Yet this distinction is really wholly fallacious, as patients’ capacity always lie somewhere in between.”132 A perspective of decision-making capacity that is not fixed would permit health care practitioners the opportunity to consider that patients’ capacities are perhaps susceptible to change. This 76 aspect of determining competency, in this case, is akin to examining shifts in moral deliberation. Although the consultant in this case, accurately identifies the need for clarification regarding competency, the recommendations do not take into account that the patient’s capacity might be subject to change. The consultant might be able to suggest other options that reflect the reality that the patient’s capacity, at this particular life-stage, is not permanently fixed. If the consultant was concerned about cultivating a zone of equipoise, perhaps other options that reflect the patient’s potential and flexible capacity might become more readily available. As long as care providers are not making a recommendation for the courts, but are acting to benefit patients, they might regard patients’ capacities as subject to change. Clinically, this perspective would allow health care practitioners to be more open to seeing patients’ capacities as subject to change, and could enhance the ethics consultant’s propensity to effect change. Any allowance for shifts in decision making capacity as part of moral deliberation is absent from the consultant’s report and perhaps was not addressed in the ethics consultation. Because assessing competency in the form of the patient’s ability to make decisions for himself is central to this case, we will want to note that the patient does not have an advanced directive or a health proxy at this point. The absence of an advanced directive further indicates the need to anticipate shifts in both the patient’s own responses to the question of ventilator support in addition to his options for where he would receive his care. Similarly, anticipating that the family might shift their views could help the team of consultants bring into Sharper focus the issues in this case. By responding to ongoing degrees of change, as opposed to the fixed-states of “has capacity” and “lacks capacity,” a more effective dimension to deliberation may be found. In general...if care providers presume the uncertainty that is inherent in making the “fuzzy presupposition,” could the price outweigh the gains? Couldn’t this open the door, for example, to unjustifiable, idiosyncratic, and arbitrary judgments? Answering this question will obviously require extensive analysis. Two initial responses come to mind. First, like Socrates, care providers who know that they do not know may do better. 77 Second, care providers who act on the basis of uncertainty can imagine checks to limit the likelihood of their acting inconsistently and harmfully.133 One option as part of a treatment plan might have been to include an interim period of nursing support at home prior to transfer to a nursing facility. Uncertainty constrains the options presented in this report rather than embellishing them. Under section B) “If he lacks capacity, then...” the immediate focus moves to reaching consensus. The patient’s ability to participate in whether aggressive treatment is worth anything to him is not clear. His decision-making capacity may be intact, yet he may not be up to the task in the moment. Because the consultants were unable to elicit a statement of preference or values, does the ethics consultation require more moral deliberation than the patient or his family can bring to bear in decision-making? Perhaps this challenge of moral deliberation in medical decision- making complicates rather than clarifies an exploration of one’s moral values? Yet, the health care team might need to be cognizant of what might look like empowering a patient or a family in eliciting their moral preferences, might actually be exerting subtle tension on them to articulate values and commitments in a recognized paradigm.134 This particular assessment of moral meaning according to the health care team or ethics consultant is yet another reason for the consultant to be conscious of shifts in moral deliberation, both on her own part and on the part of the patient and his family. Be that as it may, it is not clear what aspects of moral deliberation occurred, if any, or how the health care team assisted the family in deliberation. It seems fairly clear from the report, in this case, that the acceleration and need for consensus interrupts moral deliberation. Consensus becomes a goal, not a condition and any attempt to reach equipoise or cultivating uncertainty is curtailed. By attempting to reach consensus before deliberation, the health care team appears to need to assert their confidence by suggesting that consensus is the goal. This attempt might appear logical because the initial request by the physician correctly anticipated divergent family views regarding the patient’s wishes. However, any moral disagreement or an attempt to create a space for moral 78 reflection seems genuinely absent from the consultation. The concentration on consensus distracts attention away from moral deliberation as a criteria in evaluating ethics consultation and how a decision is made, and places the focus on the outcome. If consensus has to compete with moral deliberation, then examining shifts in moral deliberation and a focus on equipoise will inform what proportion of the practice of ethics consultation is attentive to consensus or the necessity to come to an agreement and what proportion of the process is attentive to moral deliberation shifts and utilizing uncertainty as a condition and check to inconsistent actions. 79 SPARROW HOSPITAL ETHICS COMMITTEE Ethics Consultation (4' .1 MW . ___Bcc.crt_9.t..__ ._ Paragraph 3, last sentence: “According to she had never continuously and actively participated In a substance above recove-v program Wham "z I'- .0. : :los;:1 |:|O; I :oeego;e s;.. I -ll utol (I. The last part of the sentence (underlined) is Dr. 's' conclusion not '8. Dr. apologizes for any confusion that might have occurred from this statement. He has made this conclusion and stands by it. Or. does not know if ’ has made the same conclusion. 8O SPARROW ETHICS COMMITTEE CONSULTATION: Case #2 , MD. was asked by . . MD. to arrange this consultation following a request by Dr. . Alter conversations with an ICU nurse, social worker I' g physician Dr. Dr , and Dr. ...- of the Ethics Comrmtt' eel decidedmatthiscasedidnotrcquiretheumalfirflsubcommineeappmach, Dr. ’s question essentially was “Are we obligated to ofl'er open heart surgery with valve replacement to this patient?” In summary she is a 43-year-old woman with a long history of alcohol and narcotic abuse with multiple hospital admissions for complications of abuse. Her last admission was for the same reason as this one: infection (sepsis) following intravenous drug use. Presentlysheisin'I'HElCUwithliver, kidneyandlungfailure Shehassepsisfi'omaninfected hemtvalvethatissendinginfectiouscmbolithroughouthcrbody. Sheissedated andona ventilatorsotheycannotdetermineherabilityto reason TheproblcmshepresentstoDrs. and isthatwithoutreplacementofherinfected heartvalveshehaslittlechaneeofrecovery. But opcnhcart surgerywithvalve replacement inher casewouidbeveryhighriskandofl‘eronlyasrnallchanceofrecovery. Additionally, anewheart valve would be prone .to infection in the future if she recovers and continues to abuse drugs. According to Ms. she had never continuously and actively participated in a mbstance abuserecoveryprogramsothereisnoreasonto believethatshecanmaketheradicalanddrastic changes in a lifestyle needed to derive prolonged benefit from the surgery if it were suwessful. IdiscussedthecasewithDr. and byphone;theyconcurredwithmy recommendations. Our position is that the fact that open heart surgery with valve replacement is essentially only hope for survival is nor suficient moral reason to ofi‘er it to her. Ptndifiaauly,hmbemunaprocedmeisavaihbleandusefidwmedmesdoumtmmafly require that it be used in all possibly applicable situations. Regrettablyandtragically hasnotusedavailableassistanceforhermainproblem whichisarbstanceabuse.Heartvalvereplacementwillnotaddresshcrsubstanceabuseand indeedwouldinaeasehufiskoffirnnemfectionandcompficauonfiommeabuse.Put difi‘acnfly,thenngaywmddbefirfilebynmhdpmgaddrushumfinpmblanandaauafly inereasefirnueriskfi'omit If mrvivesherunrcntfllnesainthefirmremakessignificammogressonher addictionproblern,andcontimrestoncedheanvalvercplacememrherenughtbereasontoofi‘erh toher.Butundertheeircumstancesastheyerrist,weseenomcralbasisforofi‘eringittohernow: indeedhwmddbedrwmaandaflyconuaindicuedbecwsehinaaseshufimnedskof infectionifherlifestyledoesnotchange. 81 the patient is a 43-YOGV‘OIU woman With 8 long hiStOfY O! BICOIIOI arIu flatworm cuuac nun nultiple hospital admissions for complications of abuse. Her prIoI admISSIon was for the reason as the present one: sepsis following intravenous drug use. At the time of the consult aquest she was in ICU with liver. kidney and lung failure. An infected heart valve was sending infectious emboli throughout her body. She was sedated and on a ventilator. so her wishes could not be ascertained. l-ler surgeon requested the consult to determine if he was pbligatad to offer open heart surgery with valve replacement at that time. 1. A portion of the discussion centered on a clarification of the medical issues. If surgery were performed while the woman was septic there would be a very high mortality rate. This would be reduced considerably if her sepsis was cleared up first. 2. A second major issue waswith regard to the significance of her long history of alcohol and drug abuse for decision making. From a medical perspective. if she had a valve replacement and survived. and continued to abuse drugs. the new valve would also become infected with possibly even more severe consequences. However. surgery and valve replacement is her only hope for survival. in weighing the risks and benefits of surgery should one see her past failure to éhange her drug habit as an indication for her probable future failure to do so. thus decreasing the probable benefit from the procedure. Or should the issue of her future life style simply be ignored when weighing medical risks and benefits? 3. From a moral perspective. is there an obligation to offer the patient the treatment regardless of the risks and benefits? The consultant concluded that there was no moral obligation to offer her this procedure. He judged the surgery to be futile because it did not address her substance abuse, which was her main problem. and would increase future risk from it. It was suggested that perhaps it should have been explicitly said that the surgery might be morally permissible even if not obligatory. 4. Another major issue was whether the substance abuse was being seen as an illness. just a circumstance of her life. or a moral failing on the patient's part. Discussion indicated that neither physicians nor the ethics committee should be making moral judgments about patients or basing treatment decisions on those judgments. 5 The question was also raised regarding whether the issue as it was raised. and at the time it was raised. was a medical question rather than an ethical issue. 6. There was discussion about the appropriateness of omitting the family's wishes regarding the surgery from the consult summary. Although this is not relevant to the specific question asked by the referring physician. it would be relevant to managing her care and implementing the decision. ' fissue that was raised relative to the third case but has application “if any consults W88 e role of the ethics consultant in bringing to the attention of a physician. problems that keep gcurring in consults on his/her cases. The consensus was that it would be appropriate to ak with physicians about these problems. but the concern was that if we were to do this ysicians may be reluctant to request consults in the future. A QUOStlon W83 8'30 “5399 out whether the consultants have the credibility to do this. This discussion will be antinued at a later date. The meeting was adjourned at 8:30 PM Respectfully submitted. 82 Case #2 Although this case does not fall clearly under the categories of either impaired premature newborns or incompetent adults, it raises numerous questions about “deciding for others.” This case was chosen because it contained a significant amount of written material. In the absence of direct observation, the more extensive commentary which includes notes on a case consultation review provides a fairer basis for a case analysis. The request for this consultation was made by an attending physician who summarized the question in the report as follows: “Are we obligated to offer open heart surgery with valve replacement to this patient?” The patient had multiple admissions for alcohol and narcotic abuse. Without replacement of her infected heart valve, “she has little chance of recovery.” The questions raised by this case fall into three categories: 1) the moral authority of ethics consultation; 2) process versus outcome & consensus; 3) the absence of shifts in moral deliberation & equipoise; and 4) the question of allocation of health care resources or economic issues related to this case. IIIIHI'EEI'CI" This case raises a number of interesting questions. Because the consultation report is limited in scope, it is both appropriate to notice what is “ revealed and concealed” in the report. Because I was unable to observe this case, I may be making some inappropriate assumptions that require clarification. However, the essence and challenge of this case is to balance the physician’s question of obligation with the benefits and burdens of therapeutic treatment for the patient. The patient is “sedated and on a ventilator so they cannot determine her ability to reason.” The report does not indicate if there is any reason to address her reasoning capacities. Is there any indication that by decreasing her sedatives, she could potentially participate in decision-making on her own behalf? Secondly, under 6.) in the consultation review, there is the question of the appropriateness of omitting the family’s wishes regarding the surgery from the consult summary. The 83 committee notes that this information was relevant to “managing the patient’s care and implementing the decision.” Because the question of the patient’s competency is both central to the question of surgery and perhaps even more pivotal to compliance in general, it seems that the issue of “deciding for others” needs to be well formulated in the consultation because the patient is sedated, not necessarily incompetent. I do not mean to underestimate the fact that the patient is in ICU with liver, kidney, and lung failure. Yet, there appears to be a question of whether there is a bias among the health care practitioners regarding the major issue of substance abuse as illness versus a “moral failing” on the patient’s part as determined by the consultant. The question at hand in this report concerns itself less with the patient’s dilemma than with the obligation of the physician. Under 5.) in the consultation review, “it was suggested that perhaps it should have been explicitly said that the surgery might be morally permissible even if not obligatory.” “The consultant judged the surgery to be futile because it did not address her substance abuse, which was her main problem, and would increase future risk from it.” Although the question at hand is whether the patient has any “prolonged benefit from the surgery if it were successful,” another issue related to this case is that the patient had “multiple hospital admissions for complications of abuse.” In describing the surgery as “futile,” the consultant is making a judgment based on the long history of substance abuse. “However, surgery and valve replacement is her only hope for survival.” From a medical perspective, it is probably safe to assume that the care providers might consider the patient “noncompliant.” What is “morally permissible” has all but taken a “back seat” in this case to what is “morally obligatory.” “The implicit moral stance here reproaches patients for their deviance and may devalue their claims to competency.”135 The question of previous compliance with abuse recovery programs is an orientation of health behavior from the physician’s point of view, rather than from that of the patient’s. The moral authority of the ethics consultation in this case stipulates that the physician or the consultant holds the most valid explanation of illness. Without exploring 84 the meaning of what illness holds for the patient, what appears as non-compliance within the health care system may be logical within the constraints of day-to—day life. “In its broadest cultural implications, the practice of bioethics through consultation may, despite its professed intention to open decision-making to nonclinical considerations, enhance the already strong tendencies for medicine to become a privileged domain.”136 The particular way in which this patient’s moral decline and illness is construed further perpetuates the moral authority of consensus. W Although a nurse, social worker, and another physician were involved in conversations regarding this case, these conversations and perspectives are not included in the case report. This was not a formal subcommittee as such, yet it appears that there was “informal consensus” among the health care practitioners regarding this case. Again, without having participated, it is difficult to be more precise, but the question of whether the focus on hasty consensus interrupted moral deliberation remains a valid question in this case. Was consensus a goal, rather than a condition in this case? One aspect of consensus that was reached was that if the patient received a heart valve replacement and if she continued her pattern of substance abuse, then the heart valve would become infected again. The other medical condition in which it appears there was consensus was that performing the surgery with the current infection correlated to a high mortality rate. In the case review, it was noted 1.) that this high rate of mortality would be reduced if the infection was cleared up first. The other apparent form of consensus that was reached was that “her main problem is substance abuse ...[and that] surgery would [not] address her main problem.” However, on page 2 under Clarification of the Report, it was noted that under paragraph 3 that the consultant, and not the social worker, believed that the patient could not make a “lifestyle change.” It is not clear if the social worker disputed this statement or how the informal gathering of health care practitioners viewed the patient’s intravenous drug use. It is clear that there was consensus among two other 85 consultation members when the consultant wrote, “I discussed the case with Dr. and another team consultant by phone; they concurred with my recommendations.”Again, without being present for the conversations, it is difficult to say anything conclusive. But a comment about process versus outcome and the quick consensus that was reached in this case would seem to support some of the points made in 1) through 6) of the case consultation review by the larger committee. The discussion from the case review explicitly questions whether physicians or ethics committee members “should be making moral judgments about patients or basing treatment decision on those judgments” and indicates that this should not be the case. From notes 1) through 6) in the case review, the committee engaged in a process by separating morally permissible from morally obligatory and questioned the role of making moral judgments in cases of substance abuse. This discussion is substantially different than the outcome-bound-approach in the initial consult in which the “surgery is regarded as futile” and in which “the physician is not obligated to offer the surgery.” This raises the question of “what prevented a procedural approach from occurring in the initial consultation?” One might argue that a process-oriented approach had occurred in the initial consultation. The consultation team needs a practical resolution and are compelled to seek consensus. Because this particular consultation team works alongside each other day-in and day-out, one might speculate that they might place a high value on cooperation. Subsequently, they might struggle harder to find common ground rather than place an emphasis on moral disagreement. Such an outcome might be regarded as “compromise and integrity in ethics(Benjarnin,l990).” Perhaps the individuals within the team were able to compromise their ethical convictions without sacrificing their integrity. If this were the case, we would view the resulting process and outcome as legitimate. The process involved the necessary value of searching for agreement that shaped the individuals’ perspectives in order to reach a compromise for purposes of a practical resolution. However, it is just as possible that there is also a danger that the ethics consultant team had 86 developed an immunity to self-critical analysis that should be part of the protocol of a difficult case. By virtue of being an extension of the hospital as an institution with its own ethos that does not always guarantee ethical conduct, the concept of moral deliberation shifts and equipoise provides a check and a balance to the consultation team. ' ‘: Without the ethical guideline of equipoise, the practice of ethics consultation goes unchecked and quickly becomes focused on consensus as the outcome. If equipoise had been a condition of this consultation, the possibility would have existed for taking a second look at why the consultant thought that “there is no reason to believe that she can make the radical and drastic change in a lifestyle needed to derive prolonged benefit from the surgery if it were successful.” Not only is the consultant confident that a shift in moral deliberation is unlikely to occur on behalf of the patient, the consultant himself does not appear attentive to the possibility of shifting his own moral deliberation. The overriding assumption seems to be that shifts in moral deliberation are incompatible with resolving this particular conflict. The implication of this view is that the problem of moral conflict does not necessarily involve competing claims nor does it recognize that the pervasiveness of moral disagreement is a condition with which we must learn to live, rather than a mere obstacle to be overcome. In the initial consultation there is minimal detail of individuals justifying their decisions to one another. What is revealed through the case report is not deliberation or even bargaining, but perhaps a demonstration of an attempt to establish the truth of a comprehensive moral view through an impartialist approach that appeals to altruism in the sense that the subcommittee acts on behalf of an institution for the general good. The reason that I suggest that bargaining may have been a condition in this case and used as a substitute for moral deliberation is that it is not clear that the well-being of the patient is maximized. The physician and consultant in this case seem to regard the patient more as an adversary and a non-compliant patient, than as participants “negotiating a moral order” with one another. If that is the case, then the consultants are utilizing their group advantage at the 87 expense of the patient. Was there a thicker conception of moral obligation or moral permissibility that the consultants owed to the patient, in this case, other than whether the physician was obligated to offer surgery? In suppressing their partial perspectives, perhaps the various individuals were trying to justify a greater good. But with respect to utilitarianism and impartiality in this case, moral deliberation seems to be short-circuited and an attempt is made to simply resolve the case, rather than making adjustments to cultivate uncertainty or living with the persistence of moral conflict as it relates to substance abuse. What appears to be missing in this case is that justifiable reasons are not available nor given to all parties, first and foremost. “In the face of disagreement, impartiality tells us to choose the morally correct view and demonstrate its correctness to our fellow citizens, who, if they are rational, should accept it.”137 In the case review, a focus on moral deliberation begins to become evident. Therefore, the subsequent steps of shifts in moral deliberation and equipoise are conspicuously absent. We do not know what kind of discussion took place, what arguments were presented by individuals other than the consultant, or how each responded to the claims of the others. At the very least, moral deliberation in ethics consultation seeks a morally-justified consensus, not consensus for its own sake. WW5; Health care practitioners are loathe to discuss the economics of therapeutic treatment decisions within the practice of ethics consultation because cost savings is typically not an explicit goal of ethics consultation. However, one might ask whether or not the issue of payment for heart surgery with valve replacement is pivotal to this case. We do not know whether payment for this surgical procedure would come out of Medicaid, the hospital’s charity budget, or whether the patient is employed and her health insurance is refusing reimbursement for the procedure. We do not know if the source of this conflict is the scarcity of health care resources or what basis it has, if any, in weighing the factors that help decide this case. The purpose of identifying this as an incomplete issue is not to merely focus on personal preferences or group interests, but to 88 acknowledge that one of the aspects of moral deliberation in health care is to explicitly acknowledge the role of allocating health care resources in medical decision-making. If by contrast we are hesitant to explicitly include distributing health care in our framework for moral deliberation within the practice of ethics consultation, we are neglecting to address the reality of the allocation of health care resources as a component of treatment decisions. Ethics consultants, as agents of ethical analysis, are expected to “foster conversations among the decision-making parties in ways that help them to explore the salient moral features of their situation.”138 Ff—“““.*~—“—r.' A 89 Case #3 Life and Death Decision Making Baruch A. Brody, Ph. D. New York Oxford (DXJWNRElLflflflflflRSflFYlflRESS 1988 90 ZASES INVOLVING CHILDREN 2' l Baby F arose, heart transplants in newborns were just beginning. That is why the Norwood shunt procedure was the surgery being considered. Since that time, a track record for transplants has come into existence, and it seems to offer a significant chance for such children. If our analysis until now has been conect, the conclusion we need to draw is that parental refusal of surgery should be overridden if a heart becomes available for transplanting a future Baby F.” We need to remember an important point made earlier in connection with adult Jehovah’s Witnesses. There are two ways in which a team can move forward with heart-transplant surgery. One would be to talk the parents into agreeing. The other would be to take temporary custody of the child, by virtue of a court order, and then proceed with the surgery. There is more to be said for the latter strategy. To begin with, for the parents to agree with the surgery because of the pressure of the current situation would be for them to act in a way that is not consonant with their princi- ples, showing a lack of integrity. Moreover. if they do agree, then we are laying the foundation for tremendous guilt feelings later on when they have to confront the question of whether or not they have sinned. Wouldn’t it be better for both of these reasons simply to take custody of the child? In conclusion, it was morally appropriate not to press forward with the surgery in the case of Baby F. ”In the future, however, it seems that getting court orders to take custody for children like Baby P so that heart transplants can be performed (providing that an organ is available) would seem to be the morally appropriate action. ' ' CASE NO 33. “It’s too much of a burden on him and us": The nee; to clarify what the parents are saying Facrs Baby G was born with spina bifida cystica. Because of the failure of the neural tube to close during the first trimester of pregnancy. this baby developed an opening in the upper lumbar region of the back that left exposed both membrane tissue and nerve tissue (a meningomyelocele). In addition, he had a moderate degree of hydrocephalus. Finally, there were clear indications of significant wealt- ness of the legs and of neurogenic bladder dysfunction. The physicians have explained to the parents the nature of all of these deformities. They have also explained the complicated medical and surgical management currently employed for such cases. This includes closing the opening to prevent infection, shunting the child to lessen the accumulation of fluid in the brain, and then, at a later stage, performing extensive surgery to improve (as much as possible) motor and urinary functioning. They have admitted to the parents that it is difficult to say how suc- cessful this complicated set of procedures would be but that their experience indi- cates a reasonably good chance that this child will have close to normal mental functioning and only some moderate physical dysfunctioning. As the parents began to realize the complexity of the situation, they have begun to have serious doubts about the physicians’ recommendations. To some degree, those doubts are based on their concern about whether the physicians are being excessively optimistic con- cerning the child’s resulting quality of life. There are, however, additional factors present in their thinking. The parents have a moderate income, and they already 91 212 UFE-AND-DEATH Decrsron wutmo have three other children. They have expressed tremendous concern about the financial implications for long-term care for this child; they are worried about how the tremendous amount of time they would have to give to this child would affect their ability to care for their other children. Having thought about it for a few days, the parents have requested that the child be allowed to die, presumably from the infections that will set in if the open lesion is not closed. QUESTIONS The first question here centers around quality-of-life considerations. Some members of the team object to the very introduction of quality-of-life consid- erations in this case. They believe that aggressive surgical management means that the child will survive, and they believe that it is inappropriate for either staff or parents to make decisions against aggressive management on quality-of-life consid- erations. Others accept the legitimacy of quality-of-life considerations in at least some cases but believe that they cannot appropriately be invoked in this case. Their argument is that the location of the lesion and the nature of the other problems puts this case on the borderline between those in which the resulting quality of life is likely to be clearly acceptable and those in which the resulting quality of life is clearly unacceptable. In these borderline cases, they argue, it is inappropriate for either physicians or family to decide against surgery on quality-of-life considera- tions. Other members of the team don’t see this issue either way. They feel that quality-of-life judgments may be taken into’ account and that there is sufficient doubt about the resulting quality of life to allow the medical team to go along with parental wishes to let this child die. There is also the question of the relevance of the financial and psychosocial implications of the continued existence of this child for the parents and for their other children. Some view these implications as additional reasons why the parental wishes should be respected. Why, they argue, should we impose tremendous addi- tional burdens on this family when the outcome is so unclear? Others see it very differently. They feel that the parents are not attending to what is in the best interests of this child; their concern is primarily with themselves and with their other children. In the minds of these members of the team, this fact makes the parents inappropriate decision makers for Baby 6. Members of the medical team, who are concerned with the best interest of this child, should make the decision for surgery. In a further complication, some members of the team have pointed out that there are good parents willing to adopt such children. Would it not be more appropriate, they argue, to arrange for such an adoption, with the consent of the natural parents, rather than allow this child to die? This would avoid the family’s suffering the losses about which they are concerned. Others don’t see the question of adoption a relevant. Theirview isthatthedecisionhastobemadebythephysicians and/orthe parents of the child, not by outside potential adoptees. Still one final set of issues complicates this case. Some members of the team think that it is unacceptable to leave the lesion open (exposing the child to infection) and to not treat the infection. They view this as equivalent to killing the child. They feel that even if we respect the parental wishes, we must at least close the lesion and treat the infections. Others think that if we decide to simply let this child die, we 92 CASES INVOLVING CHILDREN 213 should leave the infections alone so that he will die in a reasonably short period of time. THEORETICAL ANALYSIS The case of Baby G and those of other babies like him have attracted much attention among neonatologists. bioethicists, and legal scholars in recent years. '9 Spina bifida children have become classic cases around which the discussion of the legitimacy of withdrawing treatment for quality-of-life reasons has centered. Scholars have found this type of case to be one of the most difficult to resolve. Therefore. we need to approach this case with particular care. The first thing to note is that there is a fundamental ambiguity about the reasoning of the parents. Are they refusing surgery primarily because their judgment is that it would best for the child if he were to die, and is their talk about the burden on the family just an extra consideration, or is the burden on the family an essential part of their decision, and would they make a different decision if it weren‘t for that problem? Why is it important to resolve this ambiguity? It is not because there would be something wrong with a parental decision for which the burden on the family was one of the essential reasons. We have already argued that it is legitimate for a family to take into account the implications of its decisions for all members of the family, not just for the child in question. It is only when the parents place too much emphasis on the implications for others that their decision comes to have less moral force. The reason why it is important to clarify the parental reasoning is very different. It relates to the possibility of the parents agreeing to the surgery and then giving up their child for adoption, a real option in these days of a very limited supply of children available for adoption. If an essential reason for the parents’ decision is the great burden care for this child would impose on their family, then it would seem that they should agree to the adoption option. We would then have a case with a very different moral structure, since we would no longer have to deal with a parental refusal of care. If, however, their judgment about the quality of the child’s life is a sufficient reason for their refusing permission for surgery, and if the talk about the burden on the family is simply an extra argument for their decision. then they should refuse the option of giving the child up for adeption postsurgery. The case would then have parental refusal as an essential feature, and any moral analysis would need to take this into account. So it is really very important to settle this question. For the rest of this discussion, we will assume that the parents of Baby G oppose the adoption Option and refuse surgery for the child, insisting that in the end their judgment is based on the belief that the child would be better off if he were not treated and were allowed to die. This is, of course, the harder case. What are the arguments against surgery? The first and the most important is, of course, the fact that the parents, who are the appropriate surrogate decision makers for Baby C, have refused permission, and they have a right to have that refusal respected. This right is of considerable significance here. After all, this is a refusal made by competent decision makers who have a good understanding of the uncer- tainties and ambiguities about the outcome if Baby G is aggressively managed and who understand the strong probability that he will die if it is not. Moreover, having 93 214 UFE-AND—DEATH DECISION MAKING arrived at that decision, they have continued to hold it very firmly over a period of days as the discussions between them and the caregivers have continued. While not rooted in some central theological belief of theirs, such as in the previous case of Baby F’s parents, their decision is rooted in a general philosophy about what constitutes a life worth living. All in all, then. it is a refusal of treatment which generates a very significant argument against treating the child. There are substantial consequences for the family that argue against surgical management of this case. To begin with, going ahead with the surgery against the wishes of the family after this whole process of discussion would certainly cause them much distress and frustration; they would feel deprived of the right to make decisions for their child. Moreover, after surgery, there are two options. One is that the child would eventually go home with these parents, and this would result in a great burden on them. Alternatively, they might at that time agree to give up the child for adoption, and they would suffer the extra anguish of knowing that deci- sions made against their wishes resulted in their being put into a situation where they felt compelled to give up their child. Neither outcome is particularly satisfacto- ry from the perspective of the family. So there are strong considerations from the appeal to the consequences for the family which argue against going ahead with the surgery. What are the arguments for the surgery? One would be an appeal to the conse- quences for the child. Surgery gives this child his best chance for surviving with a reasonable quality of life. However, this satisfactory outcome cannot be guaran- teed. The child may die anyway as a result of the complications of the disease and/or of the treatment. Alternatively, the child may survive with a significant level of mental and/or physical disability. Any appeal to the good consequences for the child cannot be a very strong moral argument, because the probability of a good outcome is far from certain. A similar point needs to be made about the argument from respect for persons. Respect for persons comes into play here because we might argue that surgery offers the best chance of continued existence of the child as a person capable of per- forming those activities whose perforrnance we value so much. All of this is true, but the argument cannot be taken too far since the probability of that favorable outcome is far from certain. It is important to note, as one immediate corollary, that the situation would be very different if the lesion were lower or if there were no accompanying hydro- cephalus. In such cases, where a prognosis for survival with a reasonably good level of functioning would be much better, the arguments for going ahead with the surgery—the favorable consequences for the child and the demands of respect for persons—would be much more significant. This means that the development of well-defined protocols for judging likelihood of success is a valuable help for sound moral decision making in this area. The arguments for respecting the wishes of the parents, given that those wishes have now been clarified, appear to take precedence over the arguments for going ahead with surgery against their wishes. But it is important to note that the analysis might be quite different20 if the medical facts of the case were somewhat different. Many health-care providers might be very uncomfortable with the decision the 94 CASES INVOLVING CHILDREN 215 parents have made. Many would feel that it would be better if surgery were per- formed. This feeling would be based on a different assessment of the value of Baby G's life even with quite substantial physical and mental disabilities. It would seem perfectly appropriate for such people to withdraw from the case of Baby 0. if continuing to care for the baby in a mere supportive fashion without aggressive surgical management sufficiently offends their sense of values and their integrity. The parents need to understand that others may feel just as deeply about this case and that they are not entitled to impose their values on those others by insisting on mere supportive care for the child until he dies. The parents need to seek out health- care providers who feel capable of participating in the choices made by the parents without that participation offending their sense of integrity. What should be done for the child in the meantime? The parents. if they really mean what they have said. should probably also refuse treatment for Baby G's infections.2| What would be the point. given their view that the child is better off dead. for treating infections with sac closure and with antibiotics? That would only prolong the child's life and might even result in the child surviving without getting all of the surgery he really needs for survival with good functioning. It seems that consistency calls on the parents to make the decision to simply have the child fed and kept warm and comfortable until he dies. probably from infection. Doing so would not be. as some members of the team have said. killing the child. The cause of the death will be an infection resulting from the underlying medical problems of this child born with a neural tube defect. Not treating infections with antibiotics is simply a way of allowing the child to die from the complications of his underlying disease. CASE NO 34. “Why do anything if the baby is going to die an.\°wa_\'?": Facing the ends-means problem FAcrs At birth. Baby H had severe abnormalities. including low-set ears, an unusually small jaw, rocker-bottom feet. and a clenched hand with tapering fingers and a malformed thumb. In addition, Baby H had difficulty breathing and had clear signs of congenital heart problems. It did not take long to diagnose Baby H as having trisomy 18. The staff met at that point with the parents and explained to them the full extent of Baby H’s problems. They told the parents that the chance of the child’s surviving for even one year was less than 10%, that even those children who survived that first year had very little chance of surviving childhood, and that the surviving children had extremely severe mental and physical defects. The staff recommended that little be done to treat the medical problems except to feed the baby and keep him comfortable until he died. The parents. a young couple with no other children, were devastated by what had occurred. At the beginning, they simply accepted the staff‘ 5 recommendations. After about a week, there was a change in their thinking. When they received genetic counseling and came to understand that it was very likely that they could have normal children, their attention turned to the question of having another child. They began to wonder why anything at all was being done for this child. Why not simply stop feeding the child and let him die, they asked? As time has progressed. their insistence has become 95 Case #3 This case from the literature is one of the most difficult cases in ethics consultation. For this reason as the author describes, the argument for moral deliberation shifts and equipoise are appropriately suited and put to the test. Again, this case was chosen both for its difficulty and for its extensive analysis which is comprised of 1) facts; 2) questions; and 3) theoretical analysis. Facts: Baby G was born with spina bifida cystica. This condition is characterized by the absence of vertebral arches with a protrusion of the brain or spinal cord through either the spinal column or through the skull.”9 The infant also has moderate hydrocephalus, an accumulation of fluids in the brain. The parents are described as perceiving the physicians’ recommendations as “excessively optimistic concerning the child’s resulting quality of life.” After a few days , the parents “requested that the child be allowed to die.” Questions: The aspects of moral deliberation in this section focus on 1) the moral deliberations of the team and 2) whose discretion should prevail in refusing treatment for the imperiled newbom.(Because it is generally accepted that the parents are the appropriate decision-makers in this case, we will examine the questions or deliberations rather than discretion. Although there is a reference to whether the “medical team [would] go along with parental wishes to let this child die,” we will forego the issue of who decides. In most court case, parents or other surrogates have been allowed to direct the removal of life- sustaining treatment and to consider quality-of-life issues. 140) Members of the team have varied responses to the “quality of life” issue. Some take issue with even introducing quality of life issues because surgery is being offered and is available. Others accept the consideration of quality of life but discount it in this case because it is a “borderline” case. The description of the team’s reaction provides us with some semblance of deliberation. Members seem to align themselves into various camps. What seems to be missing is a consideration of responses to the merits of each side’s claims. On one side are the parents who believe that the child would be better off if he were 96 allowed to die; on the other side are team members who believe that quality-of-life issues should not be taken into account and others who believe some quality of life should be considered. From the parents’ point of view their way of life is threatened as is the future life of the child. From the team members, the case is borderline and it is therefore inappropriate to decide against “surgery or quality-of-life considerations.” There is no morally impartial or neutral position in this case. There is only uncertainty. There is no indication that any of the team “shifts” his or her view regarding this complicated case. Perhaps this is an acceptable and anticipated response from team members whose jobs day-in and day-out are devoted to medical and surgical management. We might further speculate that if health care practitioners shifted in their moral deliberations then they would be regarded as neglecting their professional duties and compromising their integrity. Shifts in moral deliberation do not imply moral skepticism, but rather manifest themselves in fundamental moral conflicts where “incompatible values and incomplete understanding are as endemic to human politics as scarcity and limited generosity; then the problem of moral disagreement is a condition with which we must learn to live.”141 Do the team members listen to the arguments of each other, the parents, or of those who held other positions? Is there a process of moral deliberation or any attempt to persuade each other of the implications of each position? The inherent tension of a critically ill newborn when the possibility exists that pain and suffering is the result of treatment versus a decision to dis- continue treatment do not have simple answers such as treating infants at all times or always respecting parental decisions without question. The complexity of allowing an infant to die and the best interests standard of the child involve medical, psychological, and value-laden facts in decision making in neonatal ethics. If health care practitioners in the neonatal unit are instructed to present their opinions in an unambiguous way because it might be a sign of weakened credibility, either in support of surgery or support in refusal of treatment, might we expect or anticipate that parents would 97 take their cues and subsequently present an unambiguous decision? Managing parents’ uncertainty or utilizing the condition of equipoise as a balance to reckon with difficult cases can assist health care practitioners. For the parents’ part, whether or not to bring a child into the world who might be destined to have a difficult life versus a moral ground whereby the future child herself might rate her quality of life high would seem to suggest a parental responsibility that involved shifts in moral deliberation. Because this narrative does not differentiate ethics consultants from physicians or health care practitioners, it is a significant distinction that requires mentioning. We might anticipate and expect that the ethics consultant who works on a contractual basis for the hospital or who is sub—contracted out to the ethics committee is less bound by the value of cooperation and reliance on consensus because he works less on a day-to—day basis with other health care practitioners. This statement is not meant to release the health care ' practitioner as ethics consultant or ethics team member from the ethical guideline of shifts in moral deliberation and equipoise, but to acknowledge the professional and systemic complexities that might prevent health care practitioners from engaging in shifts in moral deliberation. Theoretical Analysis: One of the facts in this case is that the parents over the course of “a few days” decided to allow the infant to die. Shifts in moral deliberation and equipoise are unlikely to occur in such a short time as a period of a few days. Realistically speaking, shifts will require a minimum of two weeks, in neonatal ethics, for those who are deciding for others when the decision regarding an impaired newborn at birth is sudden, unexpected, or has not been previously considered over the course of a pregnancy. The analysis notes that there is a “fundamental ambiguity about the reasoning of the parents which must be resolved.” The question posed here is the consideration of burdens to their other children as having “less moral force” than a “quality-of-life” decision for refusing surgery and a subsequent decision to refuse “adoption postsurgery.” The case notes here seem to request and require a definitive resolution regarding different moral 98 reasoning if adoption should be an option. Although the case analysis continues on the premise of refusal of treatment and against surgery, we will take a brief look at the implications of the statement “fundamental ambiguity about the reasoning of the parents.” I will argue that the “fundamental ambiguity” regarding the parent’s reasoning is the fundamental pervasiveness of moral conflict. Unlike the author’s description of ambiguity, it is more likely that what the author observed was the inherent uncertainty regarding the outcome of Baby G. I would speculate that we should feel more concerned and worried about how the parents are dealing with the moral responsibility of this decision if they weren’t expressing some “ambiguity” or uncertainty. In the best interests standard, the parents must weigh the benefits versus the burdens in deciding whether to proceed with surgery. One consequence of the responsibility of the parents is that making such a decision for a loved one is demanding. For this reason, the lack of a “shared ethical framework” for guidance that might be provided by society or a network of friends and colleagues leaves the family in a vacuum that might cause their “ambiguity” to be anticipated and acceptable. The uncertainty of outcome for this infant is central to the impairment that informs moral deliberation in this case. No predictive tool exists for decision-making for impaired l newborns. Complications from spina bifida are usually treated surgically. Because the nerves are damaged the child is often paralyzed and does not have bladder or bowel control. When hydrocephaly accompanies spina bifida, the surgical operations often result in physical and mental damage from efforts to get the shunt to work right. However, the mere presence of spina bifida does not in itself indicate how disabled the child will be. The severity of the impairment is difficult to predict. The more significant consequence is that if hydrocephalus was not present, the outcome would be more favorable for this child. Hence, the commitment to support an impaired newborn presents overwhelming and long- terrn responsibilities to families who must make financial provisions, provisions for medical care, special education, and social assistance while maintaining an existing parental 99 relationships with the other children in the family. The ambiguity of the outcome might cause any parent to only partially articulate his preference or uncertainty. The case notes state that the parents as competent decision-makers have remained firm in their decision “over a period of days.” Their decision against surgery is based on what constitutes a life worth living. However, the dictates of firmness in a decision over a few days seem to constitute an ineffective and arbitrary measurement against surgery in this case. Although consistency in decision-making is often associated with confidence and surety, the parenting and emotional crisis created by the arrival of an impaired newborn might cause one to experience anger, despair, hopelessness, motherly instincts, love, irrationality, loyalty, and betrayal as moral inquiries and personal prejudices about questions of abnormality abound. The parents in this case are tested by a situation in which there is no right answer because of shifting loyalties. The parents’ decision may be clouded by their grief or guilt and the responsibility of having to make an irrevocable decision. Therefore, the criteria of “firmness” in decision-making could as easily and arbitrarily be regarded as too narrowly constructed. Conclusion Consensus from a sociological perspective is a requirement for medical decision- making. What I have tried to show is how reaching agreement or consensus in ethics cases becomes a goal rather than a condition. Moral deliberation in the practice of ethics consultation remains secondary to consensus decision-making as a goal. Consensus on the case should emerge from the process as a “high-quality assessment of a problematic situation.(Moreno 1994)” However, I have demonstrated in the accompanying cases that consensus remains a goal rather than a condition of ethics consultation by providing empirical evidence to Moreno’s theory that consensus must remain a condition because of its susceptibility to political and sociological processes. If consensus interrupts reflective individualized moral deliberation, then the resolution or the moral authority of the decision that was reached is called into question because in the context of the pervasiveness of moral disagreement, moral deliberation shifts did not occur. In examining the case consultation reviews from a hospital ethics committee, I have suggested that the condition of equipoise can enhance the practice of ethics consultation through moral deliberation shifts. In trying to resolve moral disagreement by bracketing competing values, we side-step the opportunity of shifts in moral deliberation and recognize the pervasiveness of moral disagreement, rather than attempting to set the conflict off to the side with the confidence that we have “resolved” the issue. Consensus is susceptible to losing its weight of moral authority in decision-making by providing inadequate moral guidance if its participants neglect to address the condition of equipoise in the bioethical dilemma. By proposing the concept of equipoise in the practice of ethics consultation, I have responded to significant evidence that certainty in moral deliberation is a flawed notion that does not seriously take into account the pervasiveness of moral disagreement. The moral tension that exists must be highlighted by a state of genuine uncertainty in addition to the need of resolution. Although consensus has been utilized as the preferred standard of resolving uncertainty in the community, by imposing the condition of equipoise I 100 101 challenged the idea of confidence as a condition of an evidentiary warranted measure in moral deliberation in decision-making in ethics consultation. Responsibility for accountability is represented by the choice of questions and methods in inquiry utilized by ethics consultants and health care practitioners. “Meeting the demands of responsible inquiry may require participants to shuffle and reconfigure the tasks involved in dramatic ways, such that the ‘subject’ and ‘object’ no longer apply particularly well.”142 This statement and establishing the condition of moral deliberation shifts and equipoise is reminiscent of two ideas proposed by John Stuart Mill. The first is that Mill required that speakers address the challenges of those who present themselves. “He argues that one ought to seek out views that are not being represented, and to make the arguments oneself, if one can find no representatives of them.(Mill 1978,35-6).”143 Mill’s second idea is “we are often correct in what we affirm and wrong in what we deny.”144 I want to emphasize that there are three limited scopes in this discussion. I have tried to address how and why the condition of equipoise as an ethical guideline will result in an inquiry to the practice of ethics consultation that reforrnulates the concept of equipoise as cultivating uncertainty as one that is marked by responsibility. One important concern has been the explicit reference to the necessity of moral deliberation shifts as a check against hasty consensus. I have not addressed the next level of inquiry which would be to evaluate moral deliberation shifts as satisfying a requirement of equipoise and whether the condition of equipoise as an ethical guideline of uncertainty will result in a higher quality decision. What I have sketched out is an examination of expanding an ethical guideline of equipoise as a valid role in bringing to bear accountability in ethics consultation. The second concern is the limitation of using case consultation reports as grounds for evaluating ethics consultation. Further studies might permit tape-recorded transcripts, interviews with both health care practitioners and families and patients, and the use of surveys to examine shifts in moral deliberation and equipoise. The third limitation is that shifts in moral deliberation at the level of individualized reflection and deliberation especially on the part of 102 parents deciding in cases involving imperiled and impaired newborns may require a minimum of two weeks. The additional time involved undoubtedly calls into question the allocation of health care resources through the daily cost in the neonatal intensive care unit and whether or not these are health care resources that would be better off spent elsewhere. If such financial concerns impinge on the extended time needed for moral deliberation shifts, we would do well to openly acknowledge this conflict and address it explicitly, rather than implicitly. The understandable realization that an extended period of uncertainty is disturbing for families, parents, and health care practitioners to reckon with often compels those who are deciding for others to make decisions sooner than later and to imbue that decision with confidence. Nonetheless, the significance of equipoise places the emphasis of informing the participants involved in the moral disagreement and compels health care practitioners to disclose their process of moral deliberation, and if possible, to model the pervasiveness of moral disagreement and expression of uncertainty as a concept to be affirmed, rather than denied, for patients’ families or surrogate decision makers. Habermas asserts that consensus must be approached in a circuitous way. His description encompasses several rounds of argument in which “no group member changed his or her mind about any other but in which positions on the issue shifted in the light of arguments made in the previous round.”145 Habermas explicitly refers to the necessity of shifts in moral deliberation that have been absent from the following cases. Moral deliberation shifts and equipoise as a check and balance against hasty consensus can strengthen the practice of ethics consultation. Appendix I One shortcoming of this thesis is that I was unable to observe ethics cases through the ethics committee at the hospital where I have held an internship. Although both the Ethics Committee and the Institutional Review Board at the hospital gave their consent to my proposed research, apparently there were no ethics consultation requests during a designated three-month period that would have permitted me to utilize the research within the time constraints of this thesis. The speculative reasons for this lull in ethics consultation requests might reflect an earlier version of this thesis which was read by various members of the ethics committee. In that earlier version, my thesis focused on the question of what proportion of the requests for ethics consultations actually involved “ethical dilemmas” and what proportion were representative of communication problems in the physician-patient relationship that were masking as ethical dilemmas. IfI had been able to observe three ethics cases, the accompanying questionnaire would have served as evidence in measuring shifts in the practice of ethics consultation. The proposed ethics consultation form combines standardized questions and new categories of inquiry fashioned after the literature review on moral deliberation, decision-making, consensus, and equipoise. With the aid of response from health care practitioners involved in ethics consultations, I would have provided evidence to either support or reject the theory of reaching equipoise. By observing cases, I would have had the benefit of examining the process of ethics consultation and not had to solely rely on written case reports. The ethics consultation form contains the standard references and categories that are part of most ethics consultation forms such as the goals of therapeutic treatment, patient preferences, assessing patient's understanding of circumstances and decision-making capacity, quality of life issues, record of living will, advance directive or durable power of attorney, family situation, who requested the consultation, and what follow-up is 103 104 necessary.(see accompanying forms) I had intended to ask each member of the consultation team to fill out the accompanying questionnaire. Finally, if the case was presented for review at the Ethics Committee, I would have noted the follow-up that the case had received. The empirical studies that have been done on ethics consultation have focused on physicians’ satisfaction and the perceived function of the ethics consultant. The literature in measuring the effectiveness or outcomes in ethics consultation lacks studies that measure patient and family response as to whether or not an ethics consultation was effective. However, the research on measuring patient satisfaction was beyond the scope of this thesis. This in-depth study of observing and compiling the data from this questionnaire was to have focused particularly on the question of whether or not there are shifts in moral deliberation in the process of achieving equipoise in ethics consultation as an aspect of health care decision-making. The need to evaluate process in ethics consultation is part of an assessment in health care delivery whose time is right for exploration. 105 Ethics Consultation Form146 Consult requested by: Reason for consultation: Persons involved in consultation: Medical Indications: l . 2. 3. Patient’s Values & Preferences: 1. Living Will 2. Other Advance Directive 3. Durable Power of Attomey/Guardian: 4. Family’s Values: Quality of Life Issues: 1. Who makes this decision? 2. What values guide the decision? Contextual Issues: 1. Religious 2. Socioeconomic 3. Legal 4. Psychological147 Moral Deliberation & Decision-Making: 1) 2) 3) 4) 5) 6) 7) 106 Was the patient’s decisional capacity an issue? If the patient was not decisionally capable, did the patient have an advance directive? What type? What was the content? Was it necessary to determine who the patient’s appropriate surrogate was? Was this done? What was the process for doing so? What was the resolution?”8 Is specific moral advice to a particular outcome articulated by consultants? Is the family or surrogate feeling denial, guilt, or grief and/or an overwhelming feeling of responsibility for making an irrevocable decision? Are shifts in moral deliberation present either for ethics consultant, health practitioner, family member or surrogate? Are reasons or justifications carefully expressed? Consensus & Equipoise: 1) 2) 3) 4) 5) 6) 7) 8) 9) Does ethics consultant note not only what was being said, but also what was not said? Is confrontation inquiring and respectful? Is family or surrogate given an opportunity to be heard? Is family or surrogate given the tools necessary to participate effectively in consultation? (Be specific here) What medical or social facts appeared to be unclear at this time? What were the points of agreement and disagreement? If consensus was ultimately reached, how did the parties move towards agreement? Does the consultant create a space for dissent to exist? Does equipoise or uncertainty have a function in the consultation? Is there a delay in time necessary or possible to provide a check and a balance to a hasty decision? 107 10) Has the risk vs. benefit ratio been explained in such a way that the patient or surrogate understands? Endnotes 1.Grady, Denise. “Canadian Youths Born Prematurely Reveal Rosy View of Quality of Life,” The New York Times, August 14, I996. 2.Fletcher, JC, Quist, Jonsen. Evaluation of the role. In: Ethics Consultation in Health Care. Ann Arbor, MI: Health Administration Press: 1989: 73. 3.Pellegrino E. "Ethics and the moment of clinical truth," JAMA. 1978;239:9604. 4.Siegler, Mark. "Clinical ethics and clinical medicine," Archives of Internal Medicine.1979:139:914-5. 5.Jonsen, Siegler, & Winslade. Clinical Ethics: A Practical Approach to Ethical Decisions in Medicine. New York: Macmillan;1982 6.Renee, Fox. "The Entry of US. Bioethics into the 19905", I n A Matter of Principles, ed. by DuBose, Hamel, & O'Connell. Trinity Press International, Valley Forge, PA. I994.p.21-72. 7.Childress, James F. “Principles-Oriented Bioethics,” in A Matter of Principles, ed. By Dubose, Hamel, & O’Connell. Trinity Press International, Valley Forge, PA. 1994.p. 73. 8.Fletcher, John. "Needed: A Broader View of Ethics Consultation," QRB/January 1992. 9.La Puma & Schiedermayer. “Ethics Consultation: Skills, Roles, and Training”, American College of Physicians, Annals of Internal Medicine, Vol. 114, No.2, 15 January 1991, p.155. 10.Winslade, William. "Ethics Consultation: Cases in Context," Albany Law Review, Vol.5 7,No. 3, I 994, p. 681 .679-691. 1 1.Fletcher John C. Ethics Consultation in Health Care, ed.Fletcher, Quist, and Jansen. (Ann Arbor: Health Administration Press, 1989). 12.Fletcher John C. "The Evolution of Bioethics Services in Health care Organizations", ASLME Conference, 10/6/94. 13.Fletcher,Quist, & Jonsen, Ethics Consultation in Health Care, Ann Arbor: Health Administration Press, I 989. 14.Fox, ibid. p.49. 15.Ezekiel, Emanuel J. The Ends of Human Life:Medical Ethics in a Liberal Polity,Harvard University Press, Cambridge, MA. 1991 16.Moreno, Jonathan D. “Ethics by CommitteezThe Moral Authority of Consensus,” The Journal of Medicine and Philosophy, Vol.13,]988,p.415. 108 109 17.Moreno, Jonathan D. “Ethics by Committee:The Moral Authority of Consensus,” The Journal of Medicine and Philosophy, Vol. 1 3, I 988, p.430. 18.Johnson, Nicholas. et al.”At what level of collective equipoise does a clinical trial become ethical?”, Journal of Medical Ethics, 1991,] 7, p.30. 19.Freedman, Benjamin. “Equipoise and the Ethics of Clinical Research,” The New England Journal of Medicine, Vol.317, No.3, 1987, p.141-145. 20.Moreno, Jonathan. Deciding Together, Oxford University Press, New York, 1995, p.44. 21.Beauchamp & Childress. Principles of Biomedical Ethics, Oxford University Press,New York, 1994, p.14. 22.Beauchamp & Childress, p.141. 23.Tong, Rosemarie, “Feminist Approaches to Bioethics”, in Feminism & Bioethics, ed.by Susan Wolfi Oxford University Press, New York, I996.p.67-94. 24.Beauchamp & Childress, p.92. 25.Wolf, Susan. “IntroductionzGender and Feminism in Bioethics,” in Feminism & Bioethics ed.by Susan Wolf; Oxford University Press, New York, 1996, p.4-43. 25.8herwin, Susan. “Feminism and Bioethics” in Feminism & Bioethics: Beyond Reproduction, ed. By Susan Wolf, Oxford University Press, New York, 1996,p.50-51. 27.Miles, Steven & Hunter, Kathryn, eds., “Case Stories: A Series,” Second Opinion 15 (November):54. in “Narrative Contributions in Medical Ethics, ” by Rita Charon, in A Matter of Principles? ed.by DuBose, Hamel, & O’Connell, Trinity Press International, Pennsylvania, 1994, p.277. 28.Rubin and Zoloth-Dorfman. 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