An interactionist approach to assessing personality in work contexts : construct validation of a predictor of customer service performance

In Collections: Electronic Theses & Dissertations

Copyright Status: In Copyright

Material Type: Theses

Authors: Ployhart, Robert E.

Date: 1999

Subjects: Customer services--Psychological aspects
Personality
Measurement

Program of Study: Psychology

Degree Level: Doctoral

Language: English

Pages: x, 338 pages

Permalink: https://doi.org/doi:10.25335/23jd-sm51