L L e o. ‘1‘ I. , ‘ . . I ~ 1 [tail-s v ‘. 71.1 '10-»! . .31: 'IDut.I 4. av?! I. I I. 'v.o4\u . In: In uh. t. AG. , . 51"- r . I... V e . ,5. H. . '5‘. ‘ . a v . I. ..I l .39 tuiérvln. .7“ i . .ufi . :3... 1‘ r I 4 . . y . . . , THESIS SETAT USNIVER ITY LIBRAHIE 1111111111111111111111111 111111 111 111111 3 1293 00897 8698 This is to certify that the thesis entitled ENVIRONMENTAL DESIGN AND THE PROMOTION OF READING IN THE CHILDREN'S PUBLIC LIBRARY: DESIGN ATTITUDES, INTEREST, KNOWLEDGE AND PRACTICES OF LIBRARIANS WORKING IN CHILDREN'S SERVICES presented by Pamela Taylor Banduric has been accepted towards fulfillment of the requirements for M.A. degree in IDFM flaw/£1545 Major prof/301' D3128 '4’] /?75 0-7639 MS U is an Affirmative Action/Equal Opportunity Institution 1 LIBRARY Michigan State Untversity PLACE IN RETURN BOX to remove this checkout from your record. TO AVOID FINES return on or before date due. WW fii—1 _J1___11_I ' j 1: 1—1 MSU Is An Affirmative Action/Equal Opportunity Institution cmms-DJ i—__ ran—f _— ENVIRONMENTAL DESIGN AND THE PROMOTION OF READING IN THE CHILDREN’S PUBLIC LIBRARY: DESIGN ATI'ITUDES, INTEREST, KNOWLEDGE AND PRACTICES OF LIBRARIAN’S WORKING IN CHILDREN’S SERVICES By Pamela Taylor Banduric A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Department of Human Environment and Design 1993 ABSTRACT ENVIRONMENTAL DESIGN AND THE PROMOTION OF READING IN THE CHILDREN’S PUBLIC LIBRARY: DESIGN A'I'I‘ITUDES, INTEREST, KNOWLEDGE AND PRACTICES OF LIBRARIANS WORKING IN CHILDREN’S SERVICES By Pamela Taylor Banduric This study was designed to explore public librarians’ awareness, interest, and practices related to environmental design in children’s libraries. A self report questionnaire was developed to determine librarians’ interest, establish an information base, and identify areas for future research and methods for conveying environmental design information to children’s librarians. The survey was mailed to a stratified, random sample of 197 librarians working in children’s services in Michigan. Librarians were asked about their education, design knowledge and interest, and the design practices. Descriptive statistics, the chi square test of association, and point biserial correlation coefficient were used to analyze the data of 124 returned questionnaires. Findings indicate that librarians are interested in this topic and that participation in design workshops may affect librarians’ awareness and knowledge. Significant relationships were found between library science education and librarians’ information sources and interest in using environmental design research data. Recommendations for future actions and research are made. To my mother and father. Their love and efforts gave us a warm, secure childhood. Their love and support continues. May all children be so richly blessed. iii ACKNOWLEDGMENTS The author is indebted to each individual who contributed time, interest, and support without which this study could not have been completed. Special gratitude and appreciation is expressed to the following people: Professor Roberta Kilty-Padgett, major professor and thesis director, for her visionary understanding of this research. Without her support, guidance, and editorial excellence this study would not have been conducted. Professor Richard Graham, minor professor and committee member, for his consistent encouragement and belief in both the study and the author. Dr. Ann Slocum, committee member, for her statistical and research methods guidance and her help with table formats. To the dedicated children’s librarians who completed and returned the survey and without whose cooperation this research project would not have been possible. To Dr. Susan Mireley who helped provide focus and personal support. To Marlene, Anita, Karen, Teresa, Jean, Diane, and Valerie for always being there and for their interest in this research. To Lynda and Bob for their faith and reassurance. To my parents and sister for their support, their faith, their encouragement, and their unconditional love. iv TABLE OF CONTENTS List of Tables .............................................. viii List of Figures ................................................ x Chapter Page 1. INTRODUCTION .......................................... 1 Initiative for the Study ..................................... 1 Overview of the Current Study ................................ 4 The Illiteracy Problem .................................... 5 Public Library Involvement with the Illiteracy Problem ................................... 5 Public Library Involvement with Children and the Promotion of Reading ............................. 6 Statement of the Problem .................................... 7 Children’s Physical Facilities and Environmental Design Research ........................ 7 Lack of Library Based Research and Children’s Libraries ................................. 8 Purpose of the Study ....................................... 8 Study Objectives ........................................ 9 Research Questions ...................................... 9 Assumptions ............................................ 10 Definition of Terms ....................................... 10 Summary .............................................. 1 1 2. THEORETICAL BASE AND STUDY MODEL ..................... 13 Systems Theory .......................................... 13 A Behavior Setting Model ................................. 15 The Environmental System ................................. 17 The Focal Problem - The Physical Setting Model ................. 20 Summary ............................................. 24 3. REVIEW OF LITERATURE ................................... 26 Library Goals ............................................ 26 The Promotion of Reading ................................... 27 Attitudes and the Promotion of Reading ........................ 28 Use of Libraries and the Promotion of Reading .................. 29 Attitudes and Use of Libraries .............................. 30 Providing Inviting Children’s Environments ....................... 32 Need for Children’s Environments Research ..................... 32 Children’s Environments and Reading Research .................. 34 Children’s Environments and the Public Library .................. 36 Summary ............................................... 41 4. METHODS .............................................. 43 The Sample ............................................. 43 Instrumentation ........................................... 44 Data Collection .......................................... 47 Data Analysis ............................................ 49 Summary ............................................... SO 5. PRESENTATION AND ANALYSIS OF THE DATA ................. 51 The Sample ............................................. 51 Library Administrative Structure and Conditions .................. 51 Children’s Librarians ..................................... 58 Children’s Library Design Practices ........................... 62 Summary of the Sample ................................... 67 The Research Questions .................................... 68 Research Question One ................................... 68 Research Question Two ................................... 69 Research Question Three .................................. 74 Research Question Four ................................... 79 Summary ............................................... 89 6. SUMMARY, DISCUSSION, AND CONCLUSIONS .................. 91 Summary ............................................... 91 Limitations of Study ....................................... 93 Discussion of Findings ..................................... 94 Research Question One ................................... 94 Research Question Two ................................... 95 Research Question Three .................................. 98 Research Question Four .................................. 100 vi Conclusions, Significance, and Recommendations .................. 102 Conclusions .......................................... 102 Significance .......................................... 103 Recommendations ...................................... 104 Summary ................................................ 108 Appendix A. COVER LETTER ....................................... 109 B. QUESTIONNAIRE ...................................... 110 List of References ........................................... 129 vii i Table 10. 11. 12. 13. LIST OF TABLES Comparison of Population, Sample, and Respondents by Library Class ......................... 53 Geographic Location of Libraries in Survey ................ 53 Library Building Types by Levels Used ................... 54 Weekly Hours Library Is Open to Public ................... 56 Full Time Staff and Use of Volunteers in Children’s Libraries ................................ 56 Children’s Librarians’ Educational Levels .................. 59 Library and Children’s Specialization Education .............. 59 Librarians’ Current and Total Children’s Service Experience ................................ 61 Provisions for Suggested Practices in Children’s Libraries .............................. 63 Librarian Agreement with Influence of the Physical Environment ............................ 70 Librarians’ Assessment of Personal . Design Knowledge ................................ 71 Librarian Interest in Environmental Design ................. 72 Children’s Librarians’ Sources of Environmental Design Information ..................... 73 viii 14. 15. 16. 17. 18. 19. Correlations Between MLS and CED and Environment Affects Outcomes ........................ 75 Relationships Between MLS and CED and Interest in Environmental Design ...................... 76 Relationships Between MLS and CED and Choice of Information Source ......................... 77 Correlations Between MLS and CED and Assessment of Design Knowledge ...................... 78 Librarian Agreement with Specific Design Recommendations .................. 81 Correlations Between Agreement with and Existence of Practices .............................. 86 ix LIST OF FIGURES FIGURE Page 1. Bronfenbrenner’s Model of Ecology and Human Development ............................ 14 2. Relationships of Personal/Environmental Systems to Individual and Situational Outcomes ............ 16 3. Relationships of Environmental Components to Total Environmental Setting ........................ 18 4. Focal Problem - Model Relating Design Participants to Outcome of Children’s Library Settings .................................. 21 CHAPTER 1 INTRODUCTION Interest in educating a literate population and concern about increasing illiteracy in America have generated research activities related to literacy issues from multi-disciplinary areas. Traditionally, the librarian is considered to be one of the interested and contributing members involved in this multi-disciplinary research. The individual trained in design disciplines related to the built environment is not considered as such. This study’s assumption is that environments can contribute to the reading process and, more specifically, that children’s public library environments can contribute to this process. This implies that knowledge and use of environmental design procedures should be included in both research and applied activities directed toward producing a literate population and the promotion of reading. It also suggests that individuals trained in environmental design should be part of this multi- disciplinary effort. Initiative for the Study The impetus for the current study resulted from an in-depth, unobtrusive observational study conducted by the author. That early study was designed to look at children’s approach avoidance behavior in a public library environment to determine what physical features influence those behaviors. 2 Using methods suggested by Zeisel (1981), data were collected over a four week period. Fifteen separate visits were made to a children’s department in a public library located in a mid-western suburban community. During each visit, three methods of data collection were used. These included: 1. Observing physical traces and recording the information collected in written form by using simple counts, annotated floor plans, and rough sketches. 2. Unobtrusive observations of 30 minutes for each collection period, noting activity, location and interaction, at five minute intervals, of all users entering the children’s area. 3. Unobtrusive observations of 30 minutes for each collection period using behavioral mapping procedures and specifically focusing on the pre-reader’s picture book area. Analysis of the data was based on a sample size of 403 library users. This study (Banduric 1988) indicated that a level of care and concern about the quality of the physical environment existed. However, a number of questions surfaced, and it was decided that more observations at other libraries should be made. Over a six to eight month period, twelve other children’s libraries were visited. These libraries represented different geographic locations, as well as differing population sizes and socioeconomic levels in the Lower Peninsula of Michigan. The libraries were selected through use of convenience sampling, and the researcher was the only individual involved in the data collection. Data collection methods and procedures used in the fust study were used in each of the twelve libraries but were limited to two to four visits. A total of 743 additional users were observed in these twelve libraries (Banduric, personal observations, 1988 — 1989). 3 As in the original study, there was evidence that efforts had been made to decorate and personalize the children’s libraries. In addition, analysis of the data supported the original findings. These findings included the following: 1. Of the 1146 total observations, library staff and adults accounted for 30.8% of the users with the remaining 69.2% of users being children. 2. Of the 793 children who were observed, 12% were judged to be seventh to ninth graders, 19% were judged to be fourth to sixth graders, 30.2% were judged to be kindergarten to third graders, 32% were judged to be pre- schoolers, and 6.8% were toddlers. 3. The percentage of observed approach behaviors by age group decreased as the user’s age decreased. The percentage of each group’s approach behavior was: seventh to ninth graders - 85.3%, fourth to sixth graders - 71.5%, kindergarten to third graders - 52.3%, pre-schoolers - 28.3%, and toddlers - 7.4%. 4. All 13 libraries provided at least a minimum amount of child scaled furnishings and shelving levels. Of the 19 observed displays, 16 were judged to be targeted to varying age groups of children rather than to the adult user. All of the libraries provided picture books, materials, and/or realia (toys, games, puzzles, puppets, etc.) oriented to the early and pre-reader child. All 13 libraries also displayed posters (37 total observed) and other types of decoration. These included such items as mobiles, story book cut outs, figurines, stuffed animals, and live fish and small animals. In five of the libraries, children’s personal art work was also displayed. 5. Library staff accounted for 75 of the total number of adult observations. In 31 of these observations, a library staff member was interacting with or had some impact on the physical setting. In 19 of the cases, this involved the shelving or rearranging of books. The other 12 observations involved furniture straightening, housekeeping, changing displays and/or decorations, and rearrangement of overall layout of the area. In addition, 17 anecdotal comments indicated that a library staff member or volunteer was responsible for a specific feature of the physical setting. 6. In seven of the libraries the children’s department was not immediately visible and identifiable from the main entry. Four of the libraries did not have the children’s department located on the ground floor. In six of the libraries the children’s department was not in a separate room. None of the libraries displayed signage that a pre-reader could understand, shelved picture books 4 with covers facing out, used book bins for picture books and easy readers, or provided soft, flexible furnishings that a young child could move around. Although all of the libraries had adjustable dividers on their book shelves, in nine of the libraries these were used to keep books upright and not placed to maintain small groups of books rather than long, continuous runs. Only two of the libraries had a children’s charge out desk equal to or less than 30" high. Opportunities for privacy and/or enclosure were only identified in two of the libraries. Of the 27 displays, posters, and decorations identified as being directed towards the young child, 21 were placed at or above adult eye levels. The observations related to existing physical settings and the operation and maintenance of the settings lead to the following conclusions: 1. Children’s librarians are interested in providing child attracting library environments. After the library has been built and is in operation, librarians have the primary responsibility for operating and maintaining the physical environment. Many library practices conflict with or ignore environmental design research and design recommendations which could be used to create child attracting library environments. The intent of the original study was to observe children’s approach avoidance behavior in children’s libraries. However, findings suggested that the physical setting and the role of the librarian should be investigated before further children’s library environment and behavior research was conducted. Overview of t_he Current Sum "Despite massive infusions of monies . . . large numbers of students are still not reading well enough to meet requirements of school and society" (Karlin 1980, vii). "In a society that places such a premium on literacy, illiteracy has devastating consequences" (Davidson 1988, 215). 5 The Illiteracy Problem While estimates of illiteracy in this country vary, depending on the operationalized definition used, the National Advisory Council on Adult Education (Smith et a]. 1986) estimates that adult illiteracy affects 2.4 to 5 percent of the country’s population. The Council also reports that concerned business experts estimate that programs to improve literacy levels to help workers meet job requirements have cost American businesses ten billion dollars. The Orton Dyslexia Society (1986) has collected data which indicate there are 23 million functionally illiterate Americans and 35 million more who are only semiliterate. This translates to reading levels of less than fourth and eighth grade respectively. Even more significant in terms of social cost are the Society’s figures which indicate that 33 percent of all mothers on ADC, 60 percent of all prison inmates, 75 percent of the unemployed, and 85 percent of all juveniles who appear in court are functionally illiterate. Illiteracy has become a critical issue in America. Public Library Involvement with the Illiteracy Problem There appears to be a growing concern about the role of the public library in helping to create a literate America. In his report on the public library in America, Robert Leigh (1950) wrote . . librarians should change the intensity, the direction, and even the nature of their services so that they will contribute to the solution of the crucial problems of our times" (p. 49). The public library has provided community outreach, sponsored reading activities, and developed tutorial programs in support of the national effort to create a literate America. The primary focus of these efforts has 6 been on the adult illiterate and the promotion of youth oriented reading programs. In addition, some attention has been directed to identifying factors which promote young children’s reading or contribute to their learning to read. Public Library Involvement with Children and the Promotion of Reading A major research project conducted by the Canadian Library Association (Landy 1977) identified 27 factors that differentiated readers from non readers. As Landy states "since most factors . . . are beyond our control to change . . . it becomes necessary to examine the group of variables over which we have some control" (p. 387). Children’s use of libraries is one of these variables. According to the study reported by Landy, it is not simply that children’s use of libraries creates readers, but that positive library experiences can be a contributing factor in creating readers. "Librarians must acknowledge the vital importance of children’s services in changing reading habits early" (Landy 1977, 387). Historically, the focus of service to children in public libraries has been on providing good books and knowledgeable librarians in pleasant surroundings in order to promote good literature. In the late nineteenth and early twentieth centuries in America, the children’s room in a public library was often the only place where children had access to books, could go to read, or could call their own. Children’s service has often been called one of the public library’s great success stories (Leigh 1950) and has expanded from providing access to good books to developing programs and activities which promote reading and children’s library use. Edmonds (1987) summarizes the American Library Association’s response to the national concern about 7 illiteracy and children’s public library service by stating "the promotion of reading and a commitment to producing a literate population must be central to the provision of library service to children in the coming decade" (p. 512). Statement of the Problem The services provided by children’s libraries have been identified as a contributory factor in the promotion of reading in young children. The American Library Association (ALA) indicates that the provision of accessible and comfortable physical facilities for children is one of the major areas of service. However, it appears that children’s librarians do not consider the physical environment as it relates to research and the promotion of reading. It is the intent of this study to explore the public librarian’s awareness, interest, and actual practices as they relate to environmental design and children’s libraries. Children’s Physical Facilities and Environmental Design Research According to Veatch (1979, 1987), environmental design concepts, methodologies, and research data have application to the design and planning of libraries and the physical facilities. Although there is not a great deal of research concerning children’s environments and behavior (Altman and Wohwill 1978; Baird and Lutkus 1982; Kaplan 1985; Ziegler and Andrews 1987), there is a small body of empirical data which could be useful in guiding evaluation studies or establishing design recommendations concerning the physical facilities of children’s libraries. This 8 includes studies from the fields of environment and behavior, day care and early childhood education, and reading education. Lack of Library Based Research and Children’s Libraries The review of the library literature indicates that research related to any area of children’s services is limited. Research which has been conducted focuses primarily on book collections, materials, activities, and programs. Information related to the physical facilities is even more limited and largely descriptive in nature. A number of individuals working in children’s library service have indicated that existing information and recommendations about children’s physical facilities are based on tradition, superstition, or assumptions rather than empirical research (Anderson 1978; Chelton 1985, 1987; Edmonds 1987; Krueger 1978; Nykiel 1978). There is limited library-based environment and behavior information and little evidence that recommendations concerning the physical aspects of the library are based on empirical research (Eaton 1991; Evans 1971) . ELmOse of the Sum The review of literature indicates a lack of library based research concerning children’s public library environments and the promotion of reading. Several authors (Bennett 1987; Lyles 1972; Veatch 1979, 1987) have stated that environment and behavior research has application to the design of library facilities. As noted in the review of literature, a number of authors also comment on the need for library research related to children’s services and children’s library environments. The review 9 of literature also provides anecdotal information regarding children’s librarians’ interest in the library environment. However, it does not appear that children’s librarians have conducted or applied environment and behavior research. The question which arises is why? Study Objectives The three basic objectives of this study are: 1. To develop the beginnings of an information base regarding design practices and librarians’ awareness of, interest in, and knowledge of environmental design as it applies to the physical setting of the children’s public library. 2. To explore the feasibility of further research on children’s library environments and the promotion of reading as it relates to librarian attitudes and interest. 3. To identify relationships which may suggest areas for future study and methods which might be used in presenting environment and behavior information to children’s librarians. Research Questions Specifically, the following research questions guided this study: 1. Do children’s librarians believe the library’s physical environment can influence outcomes related to library objectives and goals? 2. Are children’s librarians (a) knowledgeable about and/or (b) interested in learning about environmental design as it is applicable to the children’s library? 3. Do relationships exist between the librarian’s education or the librarian’s participation in environmental design workshops and the librarian’s: belief that the physical environment can affect outcomes? interest in learning about environmental design? source of information about children’s library environments? assessment of their personal design knowledge? 999'.” 10 Do relationships exist between the librarian’s agreement with suggested design practices related to the physical environment and reports of the practices being in place in the children’s library? Assumptions The theoretical framework of this study and analysis of the observational data collected were used to identify the study assumptions: 1. Environments affect behavior. "The designed environment affects human experience in direct and important ways. It does not determine experience, yet in combination with social influences, designed environments can support satisfaction, happiness, and effectiveness" (Friedmann, Zimring, and lube 1978, 1). "Despite their potential, designed environments often do not ’work’ with respect to their impact on human experience. They are awkward, even destructive, rather than being supportive of personal competence and growth" (Friedmann et a1. 1978, 1). Children’s librarians are interested in promoting reading and positive attitudes towards reading. Awareness of the influence of the physical environment on users is necessary in order to provide environments which support desired behaviors and attitudes. Librarian training does not include the overall combination of social design procedures and investigations which constitute environmental design training (Krasner 1977, 1980). Definition of Te& For this study the following definitions were used: BEHAVIOR is a learned activity which is a response to an individual’s internal system of beliefs, attitudes, emotions, and values and external environmental stimuli. REFLEX is an involuntary activity that occurs without prior learning in response to stimuli. 11 ENVIRONMENTAL DESIGN refers to activities associated with the planning and interior design of man-made environments which consider sociological, physiological, psychological, and behavioral needs of humans as the basic criteria for making design decisions (Krasner 1977, 1980; Veatch 1979) CHILDREN’S LIBRARY ENVIRONMENT refers to the activities and programs offered to children by each individual library which includes services, programs, materials, and personnel as well as the physical setting in which these services take place. CHILDREN refers to the population targeted by The Association for Library Service to Children, birth through the eighth grade, or birth to 12 years of age (Michigan Library Association 1988; Naylor 1987; Sullivan 1974). PRE-READER is an individual who is not yet ready to read or is too young to be able to read as opposed to NON READER or ILLITERATE. NON READER is an individual who is able to read or may be ready to read but elects not to read. ILLITERATE is an individual who is old enough to be ready and able to read but cannot read. CHILDREN’S LIBRARIAN is an individual assigned to oversee or. provide service to children within the children’s library environment. LIBRARY EDUCATION refers to formal college education for which a Master’s of Library Science (MLS) degree is earned. ENVIRONMENTAL DESIGN WORKSHOPS (CED) refers to seminars, programs, or workshops related to the planning, design, arrangement, or operation of the physical environment of the children’s library. 5.99m Public librarians have recognized the importance of contributing to the fight against illiteracy in America. They have provided a variety of programs and activities and have recognized the need to seek ways in which their services may be used to help promote reading and create a literate population. The provision of physical facilities is seen as one of the traditional areas of library service, and the behavioral 12 sciences have begun to establish linkages between environment and behavior. However, the area of environmental design does not appear to be an area that librarians are using or consider applicable to the promotion of reading and literacy. The purpose of this study is to explore the public librarian’s awareness, interest, and actual practices as they relate to environmental design and children’s libraries. CHAPTER 2 THEORETICAL BASE AND STUDY MODEL This study is based on a conceptual framework and models derived from ecological or systems theory. This theory consists of three major components: the individual, the environment, and the interaction between the individual and the environment. While behavior and human development have long been topics of interest, it is only recently that the environment itself in relation to behavior has been studied. Systems Them Kurt Lewin was one of the first to postulate that behavior is a function of both the person and the environment. Building on Lewin’s early work, Barker and Wright and Barker and Schoggen contributed to the field of environment and behavior studies by conducting research in naturalistic, real life settings, These studies looked at how specific environments, or behavior settings, influenced the behaviors and development of children (Berk 1989; Conye and Clack 1981; Schiamberg 1988). Figure 1 presents a model of systems or ecological theory which has been further expanded by Urie Bronfenbrenner (1979) in The Ecology of Human Development. 13 l4 MACROSYSTEM ATTITUDES AND IDEOLOGIES OF THE CULTURE MICROSYSTEM Puauc uatww Figure l.--Bronfenbrenner’s Model of Ecology and Human Development. Adapted from Kopp and Krakow (Eds) (1982). The Child: Development in a Social Context. Reading, MS: Addison-Wesley. p. 648. Reprinted with permission. 15 Bronfenbrenner believes in the systems theory of person-environment interaction. He also postulates that environmental studies cannot be limited to individual behavior settings but must consider broad, interrelated nested groups of settings. In essence, while the individual and a specific setting interact with one another, multiple settings also act upon the specific setting and the individual. According to Bronfenbrenner, "the ecological environment is conceived as a set of nested structures, each inside the next . . . . at the innermost level is the immediate setting containing the develOping person" (p. 3). This expanded view of ecological or systems theory provides a broad perspective of human development and focuses on the interconnectedness between the settings an individual experiences. A Behavior Setting Model Rudolph Moos (1979) developed a model (Figure 2) that is useful in examining specific environments, or individual settings, in relation to outcomes. As a social ecologist, Moos provides a theoretical framework for examining the relationship between individual and environmental variables and outcome variables for a given situation or setting. In systems theory, as shown in Figure 2, two separate systems exist, the personal and the environmental systems. These systems interact with one another and influence the responses (outcomes) to the setting or situation (stimuli). The personal system is a combination of hereditary factors, which include socio-demographic variables, personality factors, and intrinsic and learned skills and abilities. l6 PERSONAL SYSTEM ENVIRONMENTAL sociodemographic SYSTEM variables, physical setting, personality . organizational factors. intrinsic factors, human and learned aggregate and skills and ability resulting holistic social climate 1 ‘ 1 ,1 I COGNITIVE APPRAISAL I 1 '—-> [ACTIVATION/AROUSAL I <—1 ‘—> [EFFORTS TO ADAPT/COPE I <— I Fl EXTERNAL SYSTEM OUTCOMES l_ BEHAVIOR IACTIONS INTERNAL SYSTEM OUTCOME EMOTIONS ATTITUDES BELIEFS HEALTH (PHYSIOLOGICAUPSYCHOLOGICAL) Figure 2.--Relationship of Personal/Environmental Systems to Individual and Situational Outcomes. Adapted from Moos (1979). Evaluating Educational Environments. San Francisco: Jossey-Bass. p. 5. Reprinted with permission. 17 The environmental system is composed of the physical setting, the human aggregate, organizational factors, and the social environment. The individual’s responses to any stimulus is influenced by these two systems and the intermediating processes of cognitive appraisal and arousal (level of interest or motivation). Simultaneously, the mediating process of arousal is influenced by the personal and environmental systems as the individual responds to the stimuli. After the individual has become aware of a stimulus and is motivated to respond (arousal), the individual must then make efforts to adapt to or cope with the situation at hand. These efforts influence the final responses and influence the personal and environmental systems as the individual responds to the stimulus. The individual’s efforts finally result in responses (outcomes), which may also be influenced by the two systems, and ultimately feed back into the two systems. These outcomes can be considered to be both external outcomes and internal outcomes. External outcomes can be considered as behaviors or actions and can be observed, while internal outcomes can be considered as emotions, attitudes, values, and health. These internal outcomes cannot be directly observed but are measured by observing behaviors and actions. The Environmental System The model shown in Figure 2 indicates that an environmental setting is composed of four components: the physical setting, organizational factors, the human aggregate, and the social setting. Figure 3 depicts the relationship of the components to one another. While three of the four components are individually identifiable, the 18 PHYSICAL SEI'TING (ALL PHYSICAL COMPONENTS OF THE NATURAL AND BUILT ENVIRONMENTS) HUMAN AGGREGATES ORGANIZATIONAL FACTORS (ADMINISTRATIVE. STRUCTURAL. (INDIVIDUALS AND THEIR UNIQUE PROCEDURAL. AND DEMO GRAPHIC GOVERNING AND PERSCNAIJTY POLICIES AND FACTORS) ACTIVITIES) PIO - Physical - Organizational environment: interaction and influences of two environmental components PM - Human - Organizational environment; interaction and influences of two environmental components HIO - Human - Physical environment: interaction and influences of two environmental components 8.0. - Social Climate, resulting fourth component from interaction of other three components Figure 3;--Relationships of Environmental Components to Total Environmental Setting. Adapted from Conyne and Clack. (1981). Environmental Assessment and Desigg. New York: Praeger. p. 23. Reprinted with permission. 19 physical setting, the human aggregate, and organizational factors, the fourth component, the social climate, is not individually identifiable. This component is created through the coming together and interaction of the other three components. The social climate component is often considered to be the most influential of the components. It is also referred to as the social environment, the ecological climate, or the environment of reference (Conyne and Clack 1981). The other three components are seen as specific dimensions of the social (total) environment. The three overlapping circles in Figure 3 represent both the relationship of the physical, organizational, and human aggregate components in creating the social climate, as well as the interactions between each two of the components. The physical setting consists of all of the physical components that make up man’s environment - both natural and man made. The human aggregate is composed of the individuals within each physical setting and their unique socio-demographic characteristics and personality factors. Organizational factors may be considered to be the formal and informal rules (regulations, policies, laws, procedures) that a culture or society has set down and requires or deems appropriate behavior in any setting or situation. The interaction of these three creates the total environment or the social climate. Each of the three individual components also interact with and influence each other, while the social climate simultaneously interacts with and influences the other three. 2O Moos’ major focus "is on the extent to which the social climate is determined by and mediates the influence of the other domains" (p. 6). The focus of the current study will be on the physical setting itself. The Focal Problem - The Physical Setting Model According to Kaplan (1985), "people find certain environments far more attractive than others. Such differences are likely to lead to different degrees of contact with different environments" (p. 19). If people are attracted to some environments more than others, and are affected by the environments that they come into contact with, it is important for designers to examine physical settings. For any particular type of environment, it is also important to be able to identify those individuals who may directly affect the physical design of that setting. In this way, persons who make direct contributions to the design of the setting can be identified: 1. to insure that they have basic awareness and knowledge about environmental design 2. to recognize communication gaps which may exist between all those involved in the design of the setting and between those who have design knowledge and those who may need that knowledge. Therefore, a closer view of the physical setting itself is critical. While Figure 3 depicts the total environmental system, the model in Figure 4 focuses on the physical setting. It was developed specifically for the current study (an examination of the physical aspects of children’s public library environments and children’s librarians’ knowledge, interest, and awareness of environmental design) and is based on the structure process approach of environmental design evaluation. 21 OTHER PARTICIPANTS (public users. volunteers. other lbrary personnel! support statl. administrative mama. decide consultants! coordinators) INFORMATION SOURCES (personal system factors. concrete individual experiences. education, “‘ and training, empirical sources. anecdotal sauces) DESIGNERS . LIBRARIANS - (Iormaliproiessional calmer WM) I I PHYSICAL SEITINGS Figure 4.--Focal Problem - Model Relating Design Participants to Outcome of Children’s Library Settings 22 According to Friedmann, Zimring, and lube ( 1978), "every evaluation [of a physical setting] contains some relationships of special concern: these form the focal problem" (p. 20). The focal problem can be defined as having two components. These are the elements of interest and their interrelationships. As seen in Figure 4, this study’s elements of interest are children’s library environments, the librarians involved in the design of these settings, and their sources of information. The model depicts the design of the physical setting, the individuals involved in the design of the setting, the information sources, and their interrelationships. Information Sogrces The information sources in this model consist of each individual’s personal system factors, the individual’s background, experiences, and training (past sources), and the specific sources, both empirical and anecdotal, to which an individual might turn. Participants derive basic information from their own combination of these various sources. In addition, individuals may choose to use specific sources of information which: 1. present differing and/or conflicting ideas 2. do not present relevant data which may be available. Individuals draw from these information sources in order to gain ideas, information, and knowledge which will influence the design of the physical setting. Design Participants It is likely that children’s library environments, as in many other children’s environments, have input from adults who by training are not designers. These design 23 participants use their knowledge to design, create, rearrange, alter, and otherwise maintain the physical setting. It is important to recognize that the term design is used generically rather than formally. It refers to the planned activities, programs, alterations, and upkeep that ultimately have an impact on the physical setting. These activities may not be recognized or considered as consisting of design when the more traditional definition of design is used. To many people, design means beauty, and it deals with aesthetics, color choices, furnishings, and other visual attributes. To the environmental designer, any decision made about the physical setting which has an impact on the setting and the users of that setting can be considered as design (Krasner 1977, 1980). In this study, the primary design participants are the librarians directly responsible for the children’s library. In addition, individuals with formal design training (professional designers), as well as individuals without design training or direct responsibility for the library environment (other participants) may contribute to the design of the physical setting. Interrelationships Not only do participants draw from information sources, but in any given setting, the participants interact with one another and may become sources of information. If participants serve as information sources, it is necessary to make sure: 1. information gaps do not exist (Zeisel 1981) 2. all participants are identified (Kaplan 1978; Stea 1979) 3. clear lines of communication are established and kept open. 24 The setting, when experienced by users, becomes an information source about future settings, and more importantly, acts as a stimulus in the person-environment systems model seen in Figure l. m Ecological or systems theory postulates that human behavior and development (outcomes) is a result of the interrelationships between an individual’s personal system and the environmental system the individual experiences. According to L- Bronfenbrenner (1979), the environmental system consists of multiple, nested environments which interact with the individual and one another. In any given situation, a single environmental setting may also be considered and evaluated. One component of the environmental setting is the physical environment itself. This environmental component can affect the total environmental system and the outcomes of users experiencing the setting. The environment is neither a neutral surround with little or no effect on behavior, nor the only determinant of activity. In order to grow and evolve, a person is continuously taught by his environment . . . it is the nature of that interaction - so continuous and so pervasive in our activities that it is easily unobserved - that we must try to understand (David 1974, 694 - 695). There are two considerations that must guide the design of children’s environments. According to Baird and Lutkus (1982), "young children depend on the good will of adults to satisfy all but their most elementary needs. Without social links to adult society they would not survive" (p. 197). That "children lack power" (Miller 1981) needs to be recognized and clearly understood by all those who have input into the design and on-going quality of children’s environments. 25 It is vital that all those who are in charge of children’s environments have an awareness and understanding of the affect of the physical environment and have the information needed to provide the supportive, positive environments which children need. CHAPTER 3 REVIEW OF LITERATURE Several common threads run throughout the literature related to children’s library service. One of these is the promotion of reading and the fight against illiteracy. The other is a focus on the provision of an inviting and appealing library environment. This chapter reviews the literature as it relates to public library goals, the promotion of reading and literacy, and the role of children’s library environments in public libraries. The literature related to the promotion of reading includes children’s attitudes toward reading, the use of libraries, and attitudes toward libraries. The literature reviewed for children’s library environments includes an overview of the need for children’s environment and behavior research and research related to children’s reading environments, as research literature specifically related to children’s public library environments is limited. The chapter is organized as follows: (1) Library Goals, (2) The Promotion of Reading, and (3) Providing Inviting Children’s Environments. LibLagy Goals According to the American Library Association (ALA) Children’s Services Division "the major goal of Children’s Library Service is the improvement and 26 27 extension of service to all children (Weeks 1986, 846). Much of the library literature links the promotion of reading and children’s library facilities by stating that the goals of Children’s Library Service are to provide good books, inviting library environments and sympathetic staff in order to instill the love of reading in children. These basic goals have guided librarians and public library service to children since its beginnings in the mid 1800’s. Children’s library service is based on a history of saving children from illiteracy (Anderson 1987). The goal of service to children through the promotion of reading, the love of good books, and overall service to the well being of children was summarized by Harriet Long (1953) in her classic work Rich The Treasirg. Of the six aims that Long identified, four are specifically directed to the promotion of reading, learning, and the provision of good books. In 1966, the Public Library Association/American Library Association (FLA/ALA) adopted the aims identified by Long as the stated objectives for public library service to children. Today, these are still viewed by children’s librarians as the objectives of public library service to children (Fasick 1979). The Promotion of Regdi_ng While the promotion of the love of reading and good books may be the stated goals of children’s library service, today’s librarians are also concerned about the growing problems of illiteracy and their role in the educational process. Outreach programs, as well as story hours, work with pre-schoolers, and reading intervention activities and promotions, have become standard activities in children’s library service. 28 Librarians recognize the crucial role that they can play in promoting reading (Davidson 1988; Edmonds 1987; Landy 1977; Rovenger 1987;) and helping to break the cycle of illiteracy (Hunt 1970; Locke and Kimmel 1987). Children’s librarians, as well as the ALA, are beginning to realize that "beginnings are all important. . . . that the child’s whole attitude toward learning" begins before entering school (Johnson 1976,v) Attitudes and the Promotion of Reading In order to promote reading, it is necessary to understand the importance of attitudes toward reading. According to Alexander and Filler: Attitudes will be considered to consist of a system of feelings related to reading which cause the learner to approach or avoid a reading situation. A leamer’s attitudes may vary with his personal predisposition and may be affected in unique ways by variables within the learner and his environment (1976, l). Brumbaugh (1940) found that even though children could pass a reading readiness test they were not able to read if they had negative attitudes toward reading. Bloom (1964) believes that reading habits develop in the early years of life, and studies by Estes (1971), Heilman (1972), and Huck (1973) found that attitudes toward reading affect reading ability and interest in the later years. According to Saracho (1984-85, 1987), little research concerning reading attitudes and young children has been done but "individuals who are directly or indirectly involved in the reading process need to develop and maintain young children’s positive attitudes toward reading" (1987, 24). 29 Use of Libraries and the Promotion of Reading Studies by Clark (1976), Durkin (1966), and Landy (1977) identified certain commonalities and experiences which promoted young children’s interest in reading and influenced their ability to read. One of these experiences was the use of libraries. Clark (1976) and Durkin (1966) studied children, who had learned to read at an early age, to determine what factors might influence young children’s interest in and ability to read. In both studies, early readers and their parents reported both children’s interest in using the library and regular visits to the library. One finding in Clark’s (1976) study was the importance of the local library in catering to and stimulating the interests of the young readers in the study. In the libraries used by these children, accessibility of different reading materials, layout, and flexibility of regulations contributed to the children’s reading interest. According to Clark, these findings have implications for libraries who are concerned about promoting reading to all children with potential, especially those who may not have the kind of parental support available to the children in Clark’s study. Landy (1977) found that children’s early reading and interest in reading was often related to a "happy, warm association with a library . . . . and demonstrated that certain elements in a child’s life can produce, guide, or contribute to attitudes towards reading" (p. 387). A study by Barass and Reitzel (1972) also supports the value of the public library’s contribution to the promotion of reading. Results of this study correlated significant increases in reading interest, desire to read, and development of verbal and social skills with regular attendance by children in a public library program. 3O Attitudes and Use of Libraries Four library studies not directly related to the study of children’s library environments have implications which can be tied to this investigation. These studies looked at personal characteristics and attitudes of individuals and use of libraries. Ekechukwu ( 1972) investigated characteristics of those students who used the elementary school and public libraries and those who did not. The study found a significant relationship between library use and attitudes toward libraries. Children who had positive attitudes toward the library were more likely to use the library than children who had negative attitudes. In addition, Ekechukwu found that children most disliked the rules and regulations set by libraries. These dislikes contributed to the formation of negative attitudes toward libraries, and these attitudes were developed prior to junior high school. Evans (1970) also investigated attitudes and library use. The study focused on adult users and non users of the public library and sought to determine if attitudes were linked to use of the library. Results indicated that a positive relationship did exist. While the purpose of the study focused on changing attitudes of non users in order to increase library use, the findings provide an important consideration relevant to the current study. There was evidence "in the responses of the non users, that unfavorable attitudes toward the library building . . . [were] more likely to keep people from using the library than . . . [were] unfavorable attitudes toward its staff or collection" (p. 93). According to Evans the implications of the study were "that attitudes toward the library may have an important influence on public library use. . . . increase library use . . . by improving public attitudes toward the library" (p. 116). 31 Campbell and Shlecter (1979) also investigated library use and levels of satisfaction. Although their investigation involved a university rather than a public library, the study is significant to this investigation for two reasons. It is one of the few studies that has looked at the library setting and behavior and considered the total environment and physical setting. Of equal importance are several of the findings. In the survey portion of this study, users indicated that they had more dislikes than likes (139 dislikes to 105 likes). The physical environment/library organization accounted for 70 percent of the dislikes, while the areas of materials/staff had more likes than dislikes (44 likes to 12 dislikes). This suggests that the physical components of a library environment do affect or have some impact on users. One of the conclusions of the study was that "sources of dissatisfaction with the library may result in avoidance of the library by persons who actually could profit from use of the library facilities" (p. 29). In a similar study, D’Elia and Walsh (1983) looked at user satisfaction in order to assess library performance. This involved adult users of a public library who were asked to grade the overall performance of the library as well as to rate specific aspects of the library. While the results found no "obvious relationship between the user’s use and the [overall] evaluation of the public library" (p. 128) there was one important correlate. "In the case of the library in which this study was conducted, it is apparent that the user’s evaluation of the physical facilities was the most important correlate of the user’s overall evaluation [grade] of the library" (p. 125). 32 Providing Inviting Child_ren’s Environments "It is never too early to expose children to the pleasure of books and reading" (Fleet 1973, 14). Many children’s librarians believe that "the library may be the only place where a child can . . . read a book . . . surrounded by a learning environment that makes no special demands on [the child’s] . . . attention" (Benne 1978, 505). In the past, guidelines for providing these environments in the children’s public library were based on descriptive phrases such as "warm and inviting, appealing to the young child, colorful" and designed by "adults who drink they know what children like" (Brown 1979, 2). Children’s environments research suggests that this should no longer be the case. Need for Children’s Environments Research While a considerable amount of research literature and information is now available regarding the subject of environment and behavior, there is considerably less research data and information available regarding children (Altman and Wohlwill 1978; Baird and Lutkus 1982; Bunting and Semple 1979; Kaplan 1985; Ziegler and Andrews 1987). Although "it can be safely stated . . . that children, like all living organisms, respond to and are influenced by their environment" (Bunting and Semple 1979, 273) there are several reasons to have a specific body of research related to children’s environments, rather than simply drawing from the general body of environment and behavior research which is currently available. The first reason is that children are different from adults. They differ in "physical size, cognitive development, social competency, [and] personal mobility. . . . 33 children act differently from adults within and upon the built environment. . . . children react differently from adults to the built environment" (Ziegler and Andrews 1987, 301). According to Kaplan (1985), there is evidence, although incomplete, "that children and adults differ substantially in the sorts of environmental patterns that are preferred" (p. 19) and there is "little empirical work [which] has examined environmental preferences in children" (p. 20). The second reason for establishing specific child-environment research is related to ecological systems theory and Piaget’s theory of child development. "A dull, uninteresting environment affects the way in which children experience life, how they react to and learn from it" (Curtis and Smith 1974). Piaget developed a learning and developmental theory which is the basis for many child development concepts as well as learning and educational curriculums. Piaget’s theory ( 1983) is based not only on a child’s physical developmental stages but also stresses the importance of each child having personal, concrete experiences from which all intellectual, cognitive, emotional, and social development derives. These experiences become the stimulus for personal development and maturation. Thus, child based environmental research can help provide environments which are positive stimuli (Altman and Wohlwill 1978; Boschetti 1987; Wohlwill and Helft 1987). "One primary motivation . . .[for child based environmental research] is the belief that stimulus impoverishment causes perceptual and learning deficits in the developing child. Conversely . . . enriched environments will accelerate the development of perceptual, motor, and cognitive skills" (Baird and Lutkus 1978 p. 5). Altman and Wohlwill (1978) compared evidence of environmental stressors on adults and children and found that "the most deleterious 34 effects may be reserved for the young . . . . conversely, the opportunity for achieving a positive impact on their development through suitable design of the environment may be correspondingly greater in the case of the young child" (p. 2). The third reason for establishing research related to children’s environments is directly related to the current study. This is the consideration that children occupy spaces which are often designed by adults but have children as their primary or sole users. It is important that adults involved in the planning, design, and/or management of these environments not only recognize that children are different from adults but that these adults have information specifically targeted to children’s environments. Children lack power, have limited communication skills, and have limited resources available, and this makes it difficult for them to alter their surroundings in positive ways (Baird and Lutkus 1978; Miller 1981; Ziegler and Andrews 1987). "The physical world surrounding children is usually detennined by adults . . . there is rarely an opportunity for children to make their own decisions" (Madeja 1974, 23). Children’s Environments and Reading Research According to Karlin (1980), children "are not taught how to read . . . but are stimulated by their surroundings and activities to want to learn to read" (p. 145). The classroom environment and library corner have been identified as a variable associated with attitudes toward reading (Alexander and Filler 1976). Teachers and librarians pass along either positive or negative attitudes towards reading, and the physical setting in which independent reading takes place may also affect these attitudes. 35 Reading research which links behavioral studies related to the physical setting and attitudes toward reading in order to promote reading is limited. Studies are primarily related to the school classroom (library reading corner). These studies (Coody 1973; Huck 1973; Morrow 1982) investigated classroom atmosphere as it related to reading and classroom library corners. The primary purpose was to identify characteristics and features of the physical setting that might be related to children’s interest in reading or levels of reading activity. While quantity of books, ease of access, and a generally pleasant atmosphere were found to affect reading interest and activity, Morrow (1982) was able to identify specific features directly related to amount of use of library comers. In addition to ease of access (both visually and physically), Morrow also found that provisions for comfortable seating, diversity (choice) of seating, carpeting, and some degree of visual and acoustical privacy were related to increased use of the books and library corners. Morrow and Weinstein (1982) conducted research that used findings from these identification studies to conduct intervention research. The study sought to determine if changes in curriculum and physical design within the classroom could increase children’s use of literature. The study was designed using control classrooms (no change) and classrooms for each of the three experimental conditions: design change, program change, and design and program change. While all changes showed a significant effect, results indicated that the combined change was not as great as the sum of the changes in the two separate changes. "An unexpected finding was that the single-treatment conditions were as effective in increasing literature use as the combination design/program condition" (p. 135). 36 Children’s Environments and the Public Library Considering the concepts regarding environmental influences and the teaching of reading, as well as the stated library goals of promoting reading, it would seem that librarians would be concerned about the environments in which service to children occurs. Children’s library literature places great emphasis on creating a welcoming and comfortable atmosphere. The literature provides a great deal of advice and anecdotal information on how to do so but little empirical research has been conducted on the physical setting itself. Anecdo_tal Informartion Numerous children’s librarians, as well as library consultants and designers, have written descriptive reports and articles about the design of the children’s library. These either describe the author’s own successful children’s library or identify the features and/or practices which the author recommends for the design of a children’s room (Abramo 1978; Brooks and Draper 1979; Cohen 1989; Cohen and Cohen 1979; Fleet 1973; Lushington 1976, 1979; McColvin 1957, 1961; Michaels 1987a, 1987b; Myller 1966; Pierce 1980). These articles and guidelines seem to be based on the belief that "a comfortable, attractive space is the foundation of a successful program for children" (Young 1980, 31). These guidelines often appear to be based on traditional practices, assumptions, and/or personal opinions as empirically based research data is not presented with the recommendations. In addition, different library information sources frequently present conflicting recommendations. 37 Examples of conflicting, library-based design recommendations for children’s libraries 1. Location: a. ground floor/children should be the ones to climb the stairs if the library has more than one floor b. separate room/not a separate room c. close to adult section/far from adult section 2. Wayfinding: a. separate entrance/same entrance as adults but visible from entry b. clearly printed signs/provide non print graphics/no signage mentioned 3. Shelving of Picture Books: a. Spine out with dividers/cover out/book bins 4. Charge Out Area: a. Same desk as adults/separate desk from adults b. Desk Height: 36", 30", 29", reachable for a six year old, not too high, no height or recommendation given when discussing charge out It is not known why librarians adopt specific design practices or which sources of information they choose to use. In addition, there appears to be no evidence of use of specific research which links the practices related to the physical setting in children’s library to the promotion of reading or which guides design decisions. Libm Based Environmentgl Research The research that is available regarding library service to children deals mostly with children’s literature and programming. According to Summers (1977), "literature about children’s service programs is largely descriptive and not evaluative" (p. 80) and information regarding children’s library settings is largely "what Ralph Shaw once called ’How I run my library good’ " (p. 80). Over the past 20 years, numerous individuals involved in the library profession have called for a children’s service research base and have cited the need for studies 38 focusing on children and the design of library settings (Bennett 1987; Chelton 1985, 1987; Fitzgibbons 1982; Holt 1987; Krueger 1978; Nykiel 1978; Weeks, 1986). The review of literature located a few library-based research studies which looked at children’s services and included the library’s physical environment. Although none of the studies directly addressed design practices and recommendations and the promotion of reading, several have implications for the current research. Barker (1977) studied school and public library media programs. He concluded that the physical facilities could contribute to a program’s success or failure but that they were not of crucial importance. According to Barker, 3 good program can rise above poor facilities. A dissertation by Brown (1977) was directed towards media centers in elementary schools. Using observational procedures, the study compared intended versus actual use of school media spaces. One finding was that "children did make use of the spaces in ways which differed from the original design intent" (p. 79). A study by Smardo (1978) was directly related to children’s services in the public library. The purpose of this study was to identify specific recommendations related to children’s library service for preschool children. Initial recommendations were drawn from the library literature and suggestions of graduate students in early childhood education. While the study sought information related to all five areas of library service, which includes the physical facilities, Smardo relied solely on the judgments of experts in the field of early childhood education to assess these recommendations. The study has valuable information related to library service for young children. However, it does not have great depth related to the physical 39 facilities. This may be for two reasons. In the review of literature, Smardo found "neither specific qualitative nor quantitative data based upon empirical research, concerning physical facilities appropriate for young children in public libraries" (p. 30). The second reason may be that the review of literature also included the study by Barker (1977) which may have influenced the limited focus on the physical environment. Veatch (1979) dealt more directly with aspects of environment and behavior and the design of public libraries. However, the study was directed toward the assessment of the usefulness of design criteria, as evaluated by professional library consultants, for designing public libraries in general. Of the 42 criteria submitted for evaluation as to their usefulness, only two were related to young children, and only one of these was specifically meant for the design of the children’s library environment. This criteria concerned eliminating the use of round tables in children’s libraries as young children "have a strong sense of territorialin and round tables are more difficult to mentally section off than square or rectangular tables" (Veatch 1979, 172). This criteria accounted for the greatest diversity of responses and the second 3 highest number of not useful ratings from the library consultants. In addition, three consultants added comments regarding the lack of merit or need for considering this as a design criteria. More recently, two other library-based studies have included the physical environment’s influence on user outcomes in the research. McAfee (1981) looked at observable conditions in an elementary school media center and the development of students self-concept. While the total social environment was the primary focus in the 40 study, a positive media center atmosphere, which included aspects of the physical setting, was one of the variables included. One finding of the study was that all of the observable conditions could affect the self-concept of the user. Eaton (1991) looked at wayfinding and route uncertainty in fifth graders and high school students. One component of this was the physical layout of the library and how users made use of environmental cues. While Eaton focused on spatial skills and developing effective shelf searches, one of her conclusions was that environmental design might be used to promote successful, independent searching strategies. In addition, in the review of literature Eaton also found little available library-based environment and behavior information (Gale Eaton, letter to the author, March 1991). Current research by Holly Willett focuses on the development of an evaluation scale for the physical environment of children’s libraries. However, a preliminary report (Willett 1991) indicates that the evaluation criteria are based on design recommendations derived from early childhood and day care research and are being assessed by children’s librarians and library consultants rather than being empirically tested. No research was located which indicates that practices recommended in the library literature or adopted by librarians are based on empirically tested research which links specific design practices to the promotion of reading in young children. Nor was any research located which indicates if children’s librarians are interested in research related to this area of children’s service. According to Brown (1978), if children and youth come first in libraries, rather than things, then design decisions should be made "not merely from the standpoint of aesthetics or of function, but . . . 41 from . . . about how children use space" (p. 82). This requires more than a guess or an opinion but knowledge obtained through observation and testing. Edmonds (1987) believes that youth services in libraries are often based on assumptions which may get in the way and make it difficult to respond to changing information and knowledge. While library services and reading research is rarely linked "the implications are clearly there" (p. 513). One of these implications is that environments do affect attitudes, and attitudes contribute to the reading process, to children’s learning to read, and to learning to love reading. It is then important to consider the design of the physical environment when planning and designing library service to children. To serve their clientele, children’s librarians must be informed. They must know exactly what constitutes the most favorable atmosphere for reading and browsing . . . . Common assumptions . . . need not be automatically accepted. Library consultants, children’s specialists, professional organizations and others in a position to comment on library facilities must address themselves to the specialized needs of youth (Nykiel 1978, 864). Summm The review of literature and the theoretical framework have presented information which suggests that environments affect behavior and that behavior is often a reflection of an individual’s attitudes. The review also identifies attitudes as having a contributory affect on the reading process. Other information identifies the public library as interested in contributing to the reading process and the promotion of reading as well as being an environment associated with reading. Considering these concepts, it would seem that the physical environment in children’s public libraries would be of primary concern and generate research. 42 However, the review of literature indicates that little, if any, library-based research or empirical data related to design recommendations for children’s library environments exists; it also indicates that children’s librarians may still be making design decisions based on assumptions. In addition, the review suggests that children’s librarians may be using information sources that do not provide empirically based design recommendations and presents evidence that such data is needed. CHAPTER 4 METHODS The preceding chapter indicates that research which studies children’s library environments as they affect the promotion of reading and children’s attitudes toward reading is needed. In addition, findings from the observational study, reported in Chapter One, and the review of literature suggest that information concerning the role of the children’s librarian and the children’s library environment is needed. This chapter discusses the procedures used in the research and is organized as follows: ( 1) The Sample, (2) Instrumentation, (3) Data Collection, and (4) Data Analysis. The Sample Librarians working in children’s service in public libraries were identified as the primary units of analysis. Due to budget constraints, the decision was made to conduct the survey within the State of Michigan. Therefore, the study population was identified as public librarians working in children’s services in Michigan. This population was identified with the help of the Directory of Michigan Libraries 1990, the Michigan Library Association, and the children’s librarian who served as a reviewer for the questionnaire. A total of 644 libraries were found to make up the study population. The constraints of the research budget was one criteria on which to base the size of the sample. In addition, the information from other 43 44 library surveys was used as a guideline. Considering these two criteria, the decision was made to draw a sample of approximately thirty percent of the population. As libraries in the Michigan Public Library system are categorized into six classes of libraries, it was decided that a more representative sample would be obtained if stratified random sampling procedures were used rather than simple random sampling. The population was then identified by library class, percentage calculations were made to identify each class’s share of the total population, and then representational samples equal to each of the percentage weights of the library classes were then randomly drawn. Using these procedures, a total of 197 libraries were selected to be used as the Public Library study sample. InstrpmentJation The methodological approach used in this study is the descriptive survey as recommended by Lancaster (1977, 1988). No research study could be located which dealt with the children’s librarians’ awareness and interest in environmental design as it relates to children’s services. Matthews (1978) states "while surveys don’t solve problems, they do provide previously lacking descriptions" (p. 255) and according to Bechtel, Marans, and Michelson (1987) "surveys about people can answer questions of who, what, and how" (p. 44) and explain the sentiments and actions of a population. Thus, a survey can provide factual information and deal with people’s thoughts, feelings, and their awareness of situations and places. As no survey studies related to children’s librarians, the physical environment, and environmental design were located, it was necessary to develop a survey 45 instrument. Using the earlier observational studies, the research objectives and questions, and information drawn from the review of literature as guidelines, a self- report, written questionnaire was developed. In addition, four references devoted to social, behavioral, and survey research (Babbie 1986; Bechtel, Marans, and Michaelson 1987; Dillman 1977, 1991) provided ideas for the development, organization, and format of the questionnaire. The questionnaire was designed to collect information about librarian education, training, attitudes, knowledge, interests, and practices as they relate to the physical environment of the children’s library. Questions consisted of multiple choice, fill-ins, and Likert scaling in a closed ended format. Several opportunities were also provided for open ended responses or general comments by the librarians. The questions were organized into four distinct sections within the questionnaire. Part One dealt with information related to the existing physical environment of the children’s library and actual practices. Ten specific design practices were included in this section. These were practices related to the physical and visual ease of access for young children. In addition to meeting the condition of access, two other criteria were used to select the specific design practices to be considered. These were: 1. recommendations, either explicit or implied, for these practices were located in the library literature 2. whether the presence or absence of each design practice was observable, could be objectively reported, and did not rely on the subjectivity or interpretation of respondents. Part Two focused on librarian attitudes, training, and interest in environmental design and the promotion of reading; Part Three asked for information about librarian 46 agreement with existing design criteria that could be useful in a children’s library, and Part Four sought basic demographic information related to librarian education and experience. The questionnaire was specifically organized to move the respondent from the general to the more specific questions. In addition, the presentation also provided respondents the opportunity to answer interesting but non-threatening questions first and to get the librarians thinking about the physical environment. After the questionnaire was developed and organized it was subnritted for review. Ten reviewers were asked to check for content, clarity, and time expended. Reviewers were selected using two criteria in addition to convenience. Familiarity with and basic awareness of public library use and terms and representation of varied levels of education. Three of the reviewers had previously worked as librarians in public libraries and two of these had a formal library education. The literature indicated that educational backgrounds of individuals working as children’s librarians differed from library to library. Of the ten reviewers, two were high school graduates, two were undergraduate students, two were graduate students, and four were university graduates who had earned a minimum of a Master’s degree. The reviewers reported little difficulty in completing or understanding the questionnaire. Minor problems of wording (clarity) or order of questions were corrected and a final draft was made. This draft was then subnritted to a children’s librarian. This reviewer was a current member of the Michigan Children’s Library Committee and was recommended by the Michigan Public Library Association. Upon the suggestion of this reviewer, an additional question was added. The final questionnaire was then submitted to the Michigan State University Committee for 47 Research on Human Subjects for approval before it was printed in final questionnaire format. The questionnaire (Appendix B) was printed in booklet form. Included on the cover was an abbreviated version of the accompanying letter, information and instructions for answering the questions, directions for returning the questionnaire, and information about contacting the researcher if the need arose. W A mailed questionnaire was selected as the most appropriate method to collect the data. This decision was based on several factors: 1. Budget restrictions and time constraints made it difficult to use random sampling if personal visits and interviews were the methods used. 2. The review of literature indicated that librarians often had negative feelings about evaluations of any of their service areas. It was decided that a guarantee of anonymity might decrease these negative feelings and encourage librarians to respond. A mailed, self-report questionnaire could best provide this anonymity. Using the ideas and techniques for mailed survey research suggested by Dillman (1977, 1991), a schedule of mailings and list of mailing contents were established. The preliminary mailing, consisting of a cover letter (Appendix A), the questionnaire in booklet form, and a stamped, return envelope, was addressed to The Children’s Librarian. Cover letters stressed the importance of the respondent’s participation and provided a brief overview of the purpose for the research. In addition, the cover letter promised both confidentiality and anonymity to the respondent and described how this would be handled. Plans called for a second 48 mailing to be sent out two weeks later. This was to include a revised cover letter, a second questionnaire, and a return envelope. Two weeks after the second mailing phone calls were to be made to the respondents who had not yet returned the survey to encourage participation. Based on the review of the library literature the expected rate of return was 40 to 50 percent (Calabrase 1977; Dequin and Faibisoff 1983; Hamson 1989). Three days after the initial mailing the first survey was returned, and within less than fourteen days 91 more surveys were returned. Follow-up procedures were deemed unnecessary as a response rate of 63.5 percent was achieved in less than two and one- half weeks. Approximately one week later, one last survey was returned. This one was not filled in. It was returned, opened but unanswered. During cleaning and coding, one survey, which had been completely answered, had to be eliminated from analysis due to technical reasons. The respondent indicated that a new children’s library was being opened and answers were given on existing conditions and anticipated plans. As it was impossible to determine which answers referred to existing plans and which answers were based on anticipated facilities, the responses were not included in the data analysis. A total of 126 questionnaires (63.9%) were returned and 124 (62.9%) questionnaires were useable for data analysis. As respondents were also offered the opportunity to request a summary of survey results, and the researcher needed to be able to track respondents for follow up mailings, the return envelopes were coded. On the back flap of each return envelope was a number which identified each library selected for the sample. In addition to this 49 number, a space was included that could be checked if the respondent wanted to have a summary of the survey results. The researcher was the only individual holding the master list which indicated each library’s assigned number. In order to provide the guarantee of anonymity, the returned surveys were not opened by the researcher. Once all of the returns were collected they were given to a third party to open and separate. When this was accomplished, all materials were then returned to the researcher. The responding libraries could then be identified, and those requesting survey results were recorded using the empty return envelopes. As the coded envelopes had been separated from the questionnaires themselves, the researcher could not identify answers with any particular library. Data Analysis Analysis of the data collected in the questionnaire focused on answering the current study’s research questions. The complete survey instrument is presented in Appendix B. Questions used in this study’s data analysis are indicated with asterisks. Data collected for the study were treated as follows: 1. An analysis of the characteristics of the respondents and the respective libraries were made in order to describe the study sample and to determine if it was representative of the population. 2. The use of frequency distributions, percentages, and, when applicable, mean scores were calculated in order to determine librarians responses to questions concerning specific interests, beliefs, and practices related to the physical environment of the children’s library. 3. The Chi-square test of association and the point-biserial correlation coefficient were used to investigate relationships as posed in research questions three and four of the study. The Chi-square test of association, used with nominal data, can be used as a test of association or relationship between two factors in a contingency table. The Point-biserial coefficient is a simplification of the 50 Pearson’s correlation coefficient. The point—biserial can be used when a dichotomous variable is correlated with a continuous variable (Glass and Hopkins 1984). Point-biserial correlations were used with Research Questions involving a Yes-No dichotomous variable and a variable measured on a five point Likert scale. According to the Office of Statistical and Mathematical Computing, Interdisciplinary Consortium for Statistical Applications at Indiana University, the statistical consultant services used in this research, Likert scales may be considered as continuous measures and used with the point-biserial coefficient. Smart This chapter presented the methods used in the study. The sampling methods, development of the instrument, and other procedures were discussed. Children’s librarians in Public Libraries in Michigan were surveyed using a self report, mailed questionnaire. Methods used in data analysis were also presented. CHAPTER 5 PRESENTATION AND ANALYSIS OF THE DATA This chapter presents the data as they relate to a description of the sample and to the research questions. The data are presented in two sections which are organized as follows: (1) The Sample and (2) The Research Questions. Each section includes a brief overview of the data that are presented and discusses the organization of the subsections. The Sample This section presents information related to existing conditions reported by the public librarians working in children’s services. The data presented were collected from both closed and open ended responses. The data have been collected to provide descriptive information about the sample and are organized as follows: (1) Library Administrative Structure and Conditions, (2) Children’s Librarians, and (3) Children’s Library Design Practices. Library Administrative Structure and Conditions The public library system in Michigan is divided into six Library Classes. These classes are determined by the size and population of the library’s service area. The larger the population service size the higher the Library Class. Library Class information and data related to administrative practices and conditions are presented in 51 52 this subsection. These data are: (1) Representativeness of Sample, (2) Location of Libraries, (3) Library Building Type, (4) Weekly Service Hours, (5) Children’s Library Staffing, and (6) Children’s Service Age Range. Representativeness of Sample Table 1 presents a comparison of the population, the sample, and the survey respondents by Library Class. All Library Classes are represented approximately by the same percentage as they occur in the population. As seen in Table 1, Class VI Libraries, defined as those serving populations of more than 50,000, account for the largest number of libraries. _I_._oc_ption of Libraries In Table 2 the libraries have been categorized according to geographic location. While 17 (13.7%) of the libraries are located in or around large metropolitan areas, the majority of the libraries in the survey, 78 (62.9%), are located in towns and rural areas with populations under 25,000 people. Building Typp Because the structure of a building can influence the arrangement of interior spaces, librarians were asked to indicate the choice which best described the number of floor levels used for public library service. The majority of libraries in the survey, 72 (58.0%), are housed in one story buildings that do not have basements for public use. As shown in Table 3, 17 (13.7%) libraries are one story buildings that also use a basement for library service to the public. Eight (6.5%) librarians indicated their 53 Table 1.--Comparison of Population, Sample, and Respondents by Library Class Population Sample Respondents N % N % N % Class I 99 15.4 30 15.2 14 11.3 Class H 80 12.4 24 12.2 15 12.1 Class III 92 14.3 28 14.2 21 16.9 Class IV 79 12.3 24 12.2 19 15.3 Class V 77 11.9 23 11.7 20 16.1 Class VI 217 33.7 68 34.5 35 28.3 Totals 644 100.0 197 100.0 124 100.0 Table 2.--Geographic Location of Libraries in Survey Survey Respondents N % Rural Area (Unincorporated) 16 12.9 Small Town (Under 10,000) 49 39.5 Large Town (10,000 - 25,000) 13 10.5 Small City (25,001 — 50,000) 16 12.9 Large City (50,001 - 100,000) 10 8.1 Metropolitan Area (Over 100,000) 17 13.7 No Response 3 2.4 Totals 124 100.0 54 building type as "other than these". Not all eight specified what the other type was. However, two librarians wrote in that they were housed in "piece meal" situations, and another librarian indicated that the children’s library was in a manufactured housing unit ("a trailer"). Table 3.--Library. Building Types by Levels Used Respondents Levels N % One Story, no basement 72 58.0 One Story plus basement 17 13.7 Two Story, no basement 13 10.5 Two Story plus basement 8 6.5 >Two Story, no basement 2 1.6 >Two Story, plus basement 4 3.2 Other 8 6.5 Totals 124 100.0 Weekly Service Hours Library Class, as stipulated by the State Library Association and State of Michigan Library, and location influences the number of hours the library is open to the public per week. Librarians were asked to indicate the number of hours per week that the library was open and if the children’s department hours were open for the same number of hours. Table 4 presents these responses. 55 Fifteen (12.1%) libraries are open 30 or less hours per week, 25 (20.2%) libraries are open 31 to 40 hours per week, and 23 (18.5%) are open 41 to 50 hours per week. As shown in Table 4, the largest number, 60 (48.4%), of libraries responding to this question are open more than 50 hours per week. The great majority of libraries, 120 (96.8%), have the same hours for children’s service as for the rest of the library, while 3 (2.4%) libraries have fewer children’s hours than regular hours. As illustrated in Table 4, in each of these three cases, the regular library hours are greater than 56 hours per week. Children’s Library Sta—ffipg Children’s services depend upon library personnel and staff in order to operate. In relation to children’s library environments, personnel are needed for upkeep and decision making. Staffing (shown in Table 5), whether by library professionals or volunteers, may influence the programs and services which a children’s library offers. Library Personnel Someone must be responsible for what goes on in the environment, maintenance of the environment, and changes within the environment. Most often this is the children’s librarian, who is usually working alone or with a limited number of other staff. One of the questions asked in this survey was related to the number of full time equivalent staff who worked in the children’s department While 6 (4.8%) librarians reported that they have five or more full time staff, Table 5 shows that the majority of librarians, 105 (84.7%), reported two or less full time staff working in children’s services. 56 Table 4.--Weekly Hours Library is Open to Public (Library and Children’s Department) Library Hours Children’s Hours N % Same Less 0 to 30 Hours 15 12.1 15 0 31 to 40 Hours 25 20.2 25 0 41 to 50 Hours 23 18.5 23 0 51 to 55 Hours 14 11.3 14 O > 55 Hours 46 37.1 43 3 Totals 123 99.2 120 3 No Response 1 0.8 Total 124 100.0 Table 5.--Full Time Staff and Use of Volunteers in Children’s Libraries Libraries Reporting Number of Staff Use Volunteers Full Time Staff N % YES‘ NO 0 - 2 Librarians 105 84.7 44 61 3 - 4 Librarians 13 10.5 6 7 5 - 6 Librarians 4 3.2 3 1 > 6 Librarians 2 1.6 1 l Totals 124 100.0 54 70 57 Use of Volunteers Table 5 also presents the data related to volunteer staffing. With limited professional personnel, volunteers might offer a way to provide additional staffing and help in children’s services. Although 54 (43.5%) librarians reported that they used volunteers in children’s services, 70 (56.5%) reported that they did not. There was no association or significant relationship between libraries’ use of volunteers and libraries number of professional librarians on staff, x2 (3, N = 124) = 1.952, p < .05. Children’s Service Age Range The Children’s Services Division of the Michigan Library Association (1988) defines children as birth through grade eight. The review of literature indicated that not all libraries may be prepared to serve the youngest of these children and may extend service to those beyond grade eight. Librarians were asked to indicate both the minimum and maximum ages of children that their department was prepared to serve. All 124 respondents answered the question regarding service to the young child. The great majority, 119 (96.0%), of librarians indicated their children’s department extended services to toddlers, while the remaining 5 (4.0%) librarians indicated that preschoolers were the minimum age served. None of the librarians indicated that children’s services were lirrrited to school age children only. Responses regarding the maximum age or grade level to which service is extended were more varied. Although 28 (22.6%) children’s libraries provide service only through the fifth or sixth grade, the largest number of libraries, 65 (52.4%), provide service through the seventh, eighth, or ninth grade in their children’s 58 department. Twenty-seven (21.8%) children’s libraries provide service to children through high school or twelfth grade. Four librarians did not respond to this question. Children’s Librarians Librarians were asked to respond to questions regarding their educational background and public library experience. Data presented in this section includes: (1) Educational Levels, (2) Specific Library Education, (3) Environmental Design Workshops, and (4) Children’s Library Experience. Educational Level While educational levels, shown in Table 6, range from high school graduates to those who have done graduate work beyond a Master’s degree, the majority of respondents, 96 (77.4%), have at least one college degree. Librarians with a Master’s degree account for 60 (48.4%) of these librarians, and an additional 18 (14.5%) librarians have completed graduate course work beyond the Master’s level. As shown in Table 6, only 11 (8.9%) librarians have not had formal schooling beyond high school. Smpific Librm Education In addition to their level of education, the librarians were also asked to indicate if they held a Master’s of Library Science degree and, if so, had a specialization in children’s services. This data is presented in Table 7. 59 Table 6.--Children’s Librarians’ Educational Levels Librarians Responding Educational Level N % High School Graduate 11 8.9 Some College Course Work 16 12.9 Bachelor’s Degree 18 14.5 Master’s Degree 60 48.4 Graduate Work Beyond Master’s 18 14.5 No Response 1 0.8 Totals 124 100.0 Table 7.--Library and Children’s Specialization Education Librarians Responding Specific Library Education N % Librarians Not Holding an MLS 54 43.5 Librarians Holding an MLS but 24 19.4 No Children’s Specialization Librarians Holding an MLS and 45 36.3 Had Children’s Specialization No Response 1 0.8 Totals 124 100.0 60 Of the 123 librarians responding to the query regarding the MLS degree, 69 (55.7%) responded that they do hold such a degree and of those, 68 received their training from an ALA accredited School of Library and Information Science. Sixty-five percent of the librarians who hold an MLS degree, also indicated that their training had included a specialization in children’s services. However, as shown in Table 7, the librarians with specific education in children’s services account for only 36 percent of all of the respondents who work in children’s libraries. Britonmentg Design Workshops In addition to formal education and schooling, librarians were asked if they had participated in workshops or seminars which focused on environmental design issues related to the physical setting of the children’s library. While all 124 librarians included in the survey responded to this question, only 22 (17.7%) librarians indicated that they had participated in this type of seminar or workshop. Libgy Experience Library experience is also a source of education. Librarians were asked about their total years of experience in children’s work in public libraries, as well as the number of years they had served in their present capacity. Librarians were asked to write in the number of years they had worked in children’s services in the public library. As seen in Table 8, total years of experience in children’s service ranged from one year (9 responses) to 36 years (one response). Although seven librarians did not respond to this question, the average years of 61 experience for the remaining 117 librarians was almost ten years (9.94) and the median number was eight years. Table 8.--Librarians’ Current and Total Children’s Service Experience Total Years in Total Years in Current Position Children’s Services N % N % < 2 Years 25 20.2 9 7.3 2 to 5 Years 21 16.9 21 16.9 > 5 < 10 Years 32 25.8 30 24.2 > 10 Years 43 34.7 ' 57 46.0 No Response 3 2.4 7 5.6 Totals 124 100.0 124 100.0 Table 8 indicates that 25 (20.2%) librarians have served in their current position for less than two years, and another 21 (16.9%) have held the current position for more than two years but less than five years. Of the librarians who have been in their current position for more than five years, 32 (25.8%) have held that position for less than ten years while the other 43 (34.6%) have been in their current position for more than ten years. As shown is Table 8, more than 45 percent of the librarians have had more than ten years of experience in children’s service. Of those 57 librarians, 43 (75.0%) have held their current position for more than ten years. 62 Children’s Library Design Practices The data in this section are related to conditions in children’s libraries which concern the design of the physical setting. The review of literature identified ease of access (both visually and physically) as being directly related to the amount of time children used classroom library corners. Table 9 presents the frequencies and percentages of responses as they relate to the provisions for the ten suggested practices in children’s libraries. Analysis of the data is organized and presented by recommendations which are related to specific types of access. These are (1) Physical Accessibility of the Children’s Library, (2) Visual Accessibility of the Children’s Library, (3) Accessibility of Books for Pre-Readers, and (4) Accessibility of Charge Out. Physicaleccessibilitv of The Chilergn’s Libim Design practices related to ease of physical access for young children are concerned with the entrance, location, and type of area. As stated in the review of literature, conflicting recommendations concerning these and other practices can be found. Separate entrances from the outside for direct access, ground floor locations which eliminate stairs, and separate rooms, which also provide territoriality, can all contribute to easier physical access for young children. Separate Entry As seen in Table 9, few libraries provide a separate entry for the children’s library. All 124 respondents answered this question and only five (4.0%) libraries 63 Table 9.--Provisions for Suggested Practices in Children’s Libraries SUGGESTED PROVISIONS FOR TOTAL PRACTICES PRACTICE CHETDIREN Provided Not Provided No Response n % n % n % N % Separate Entry 5 4.0 119 96.0 0 0.0 124 100.0 Ground Floor 104 83.9 20 16.1 0 0.0 124 100.0 Separate Room 43 34.7 81 65.3 0 0.0 124 100.0 Fully Visible 69 55.7 55 44.3 0 0.0 124 100.0 From Entry Use Non-print 13 10.5 111 89.5 0 0.0 124 100.0 Signage Use Adjustable 76 61.8 48 38.2 0 0.0 124 100.0 Dividers Shelve Cover 10 8.1 112 90.3 2 1.6 124 100.0 Out Use Book Bins 2 1.6 122 98.4 0 0.0 124 100.0 Separate 18 14.5 106 85.5 0 0.0 124 100.0 Charge Out Charge Out 28 22.6 74 59.7 22 17.7 124 100.0 30" High or Less 64 have a separate entry for the children’s library. Of those libraries using a separate entry, three reported children’s services located on the ground floor, in a separate room, one library reported children’s services on the ground floor but not in a separate room, and one library reported children’s services located in a separate room in the basement. Location A large majority, 104 (83.9%), of librarians reported that their children’s library was located on the first or ground floor. Seventy-two libraries have first floor children’s services by nature of the building type, as shown in Table 3. Of the 52 remaining libraries, 32 have located children’s services on ground level even though they are not constrained by building type. As seen in Table 9, this is the most common practice related to physical accessibility reported by the respondents. Type of Area Children’s libraries are located in separate rooms in 43 (34.7%) of the libraries in the study. Of the 81 (65.3%) children’s libraries (shown in Table 9) not in separate rooms, 23 (18.6%) are located in a separate area with obvious spatial dividers and 52 (41.9%) are housed in separate areas but have no obvious dividers. The remaining 6 (4.8%) libraries reported "other" for type of area. Of these, three librarians wrote in brief remarks which indicated that they really didn’t have a space, "just some bookshelves" and children "went wherever they could find a space". 65 Visual Accessibilig of the Children’s Libra_ry Design practices which provide children with visual access are concerned with the visibility of the children’s library and the use of signage. As identified in the review of literature, visual access, or being able to see what is available, is an important factor in promoting and increasing reading activities. Visibility of Children’s Library Librarian’s were asked if the children’s library was clearly visible from the children’s primary entry into the library. All 124 survey participants responded to this question and 69 (55.7%) indicated that their children’s library could be seen from the child’s main entrance. Of the 55 (44.3%) libraries (shown in Table 9) not providing clear visibility of the children’s area, 28 (22.6%) responded that the area was partially visible from the entry. Non-Print Signage The literature indicates that clear, easily identified signage is often lacking in any library. Although explicit recommendations for non-print signage for the early reader is not prevalent in the literature, the implications are there. As seen in Table 9, the majority (89.5%) of librarians reported that their library did not provide signage that could be understood by a pre-reader. Of the 13 (10.5%) librarians reporting the use of signage understandable by pie-readers, only three indicated the use of non-print graphics or pictograms, while the other nine cited the visibility (from the children’s area) of identifiable children’s artifacts, such as stuffed animals or toys. Accessibilig of Books for Pre-Repders Several recommendations for shelving and organizing easy readers and picture books are found in the literature. While all of these are directed towards ease of access for the young child, specific recommendations offer conflicting suggestions. Recommendations range from shelving books in the standard, spine out manner, using adjustable dividers which help keep books upright and in small accessible groupings, shelving books with their covers facing out, and using book bins or book boxes. As seen in Table 9, the large majority (90.3%) of libraries use the traditional spine out method, as opposed to the cover out, for shelving their picture books and easy readers. Only 10 (8.0%) libraries shelve books cover out and only 2 (1.6%) use book bins instead of standard shelving. Of the 76 (61.8%) libraries using adjustable dividers on the shelves, three are libraries which reported shelving books with their covers facing out. This indicates that 39 libraries shelve books spine out and do not use dividers. Accessibilig of Charge Out Library terminology refers to the circulation and checking out of books and materials as charge out. The area or desk where this takes place is referred to as the charge out desk. Recommendations related to charge out procedures for children range from the use of a separate charge desk in the children’s library to use of the same charge out desk as the adults. In addition, the literature may recommend lowered heights for charge out desks used by children. 67 Charge Out Area As seen in Table 9, the majority (85.5%) of libraries do not provide a separate charge out desk or area for children. Of the 18 (14.5%) libraries that do provide an area for children, 11 (8.8%) provide a separate charge out desk and 7 (5.7%) make provisions for a designated children’s area at the adult charge out desk. Charge Out Height Librarians were asked to write in the minimum height of the charge out area used by children. As seen in Table 9, only 28 (22.6%) libraries have children’s charge out areas 30 inches high or less. This height was selected for two reasons. 1. When mentioned in children’s library literature, counter heights of 29 or 30 inches are the most often mentioned recommended heights. 2. It lies within the range of recommended low to high counter heights (22.5" - 34") for children six to eight years of age (Diffrient, Tillet, and Bardagjy 1981; Panero and Zelnik 1979). Reported heights ranged from a low of 18 inches (one report) to a high of 50 inches (two reports). The calculated mean, median, and mode heights coincided at 36 inches within one-tenth of an inch. The 36 inch height was reported 19 times, and the second most often reported height (16 reports) was 40 inches. Summary of Sample This section has presented data related to the administrative structure and conditions of the libraries, the children’s librarians, and the design practices in children’s libraries. The majority of libraries are located in areas which have populations of less than 25,000 people. The children’s department is open more than 40 hours per week and is staffed by two or fewer, full time librarians, who hold a 68 Master’s of Library Science degree and have ten years of children’s library experience. The children’s library is most likely located on the ground floor of a one story library building but is not in a separate room. Non-print signage is not provided, books are shelved spine out, and children use the same charge out desk as adults which is most likely 36 inches high. The Research mestions This section presents information related to the research questions. The data presented were collected from both closed and Opened ended responses. These data have been collected to provide descriptive information in order to answer questions of what and how, as well as providing information in order to examine questions about relationships between children’s librarians’ training and attitudes and the physical facilities in children’s libraries. Research Question One Do children’s libra_rigns believe t_he librgrv’s physical environment can influence outcomes related to libm objectives and goals? As discussed in the review of library literature, there is limited information about the physical environment of the children’s library. Little information is available related to children’s librarians’ awareness of and interest in the influences of the physical environment and behavior. Librarians were asked to respond to three statements related to the physical environment and its affect on outcomes. A five point Likert scale was used for each statement with 1 indicating Strongly Disagree and 5 indicating Strongly Agree. All 124 librarians responded to the first two statements. Table 10 presents each statement, 69 its responses, and descriptive statistics. One hundred and ten (88.7%) librarians agreed with the statement "the environment can affect attitudes" and 115 (92.7%) agreed that "the environment can contribute to the perception of friendly service". Of the 123 librarians responding to "the physical environment can help a library reach its goals", 111 (89.5%) agreed with the statement. As seen in Table 10, mean scores for each of the three statements were almost 4.5. Less than one percent of librarians disagreed with these statements and no librarians strongly disagreed. Research Question Two Are children’s libra_rgns (ngnowledgeable about anc_1[or (b) interested in learning about environmentg design fit is applicable to the child_ren’s librm? Another purpose of this study was to determine if librarians were knowledgeable about design and/or interested in learning about environmental design. The review of literature did not indicate if librarians believed they were knowledgeable about children’s library environments or if they were interested in environmental design information. The literature also indicated that librarians draw from personal knowledge and the "how I done my library good" articles which appear in professional library journals. Librarian Assessment of Desigp Knowledge While the majority of librarians indicate that they are aware of the influences of the physical environment and believe that it can affect outcomes, only a minority agree that they are personally knowledgeable about environmental design. Librarians 70 Table 10.--Library Agreement with Influence of the Physical Environment STATEMENT RESPONSES Agree (96) (96) (95) (*0 TOTAL (‘5) MEAN SD The physical environment 13 (10.5) 36 (29.0) 74 (59.7) (0.0) 124 (100.0) 4.4758 .7153 that a person experiences can affect the attitudes of that person. The physical 0 0 9 41 74 0 124 4.5242 .6307 environment (0.0) (0.0) (7.3) (33.0) (59.7) (0.0) (100.0) can help contribute the perception of friendly service. The physical O l 11 44 67 l 124 environment of (0.0) (0.8) (8.9) (35.5) (54.0) (0.8) (100.0) a library can contribute to reaching library objectives and goals. 4.4390 .6912 Note: ‘ indicates missing responses used a five point Likert scale, with l for Disagree Strongly and 5 for Agree Strongly, to respond to a statement concerning their personal design knowledge. As seen in Table 11, 62 (50%) librarians do not feel they are knowledgeable about design. Only 18 (14.5%) librarians indicated that they feel very knowledgeable about design. A computed mean of 2.49, median of 2.0, and standard deviation of 1.00 indicates that the majority of librarians do not feel they have a great deal of knowledge about environmental design. 71 Table 11.--Librarians’ Assessment of Personal Design Knowledge RESPONSES Disagree Agree STATEMENT l 2 3 4 5 " TOTAL MEAN SD n n n n n n N (‘70) (9’0) (‘70) (95) (95) (‘70) (95) I am very 22 40 43 15 3 1 124 2.488 1.003 knowledgeable (17.7) (32.3) (34.7) (12.1) (2.4) (0.8) (100.0) about environmental design Note: "' indicates missing responses Interest in Research Data Librarians interested in learning more about environmental design might also use research data as a source of information. Librarians were asked if they would make use of this type of data to help make decisions about the children’s library environment, if such data were made available to them. A comparison of responses in Table 12 shows nearly similar frequency of responses between interest in using research data and interest in attending workshops. While there is a positive relationship between librarians interested in using research data and those interested in attending workshops, x2 (4, n = 122) = 18.12, p < .01, only 69 of the 124 librarians indicated that they would be interested in both the use of research data and attending workshops. Interest in Workshops Respondents were asked if they would be interested in participating in workshops that would help them learn more about environmental design for children’s libraries. As seen in Table 12, 86 (69.4%) librarians indicated that they would be interested in attending these types of workshops. Although almost 30 percent of the respondents did 72 not respond affirmatively to this question, only 3 (2.4%) answered that they would not be interested in attending, while the others were uncertain about their participation. Table 12.—-Librarian Interest in Environmental Design Specific Environmental Design Interest Interest in Data Interest in Workshop N % N % Yes 87 70.2 86 69.4 Uncertain 34 27.4 34 27.4 No l 0.8 3 2.4 No Response 2 1.6 1 0.8 Totals 123 100.0 124 100.0 Interest in and Use of Information Sources The early observational study indicated that children’s librarians make decisions and participate in activities which affect the physical environment of children’s libraries. The review of literature indicated a lack of research based information about children’s library environments. Table 13 shows librarians’ responses to questions about their sources of environmental design information. As librarians appeared to be making decisions about the physical environment of the library, their source of information was of interest to the current study. Librarians were asked two questions about the specific types of information sources they used. 73 1. What is your main source of information about environmental (interior) design and the physical space in your children’s department? 2. If you needed information about environmental (interior) design to help change or improve the physical space in your children’s department, which one of the following sources would you use? Table 13.--Children’s Librarians’ Sources of Environmental Design Information Librarians’ Responses About Sources of Environmental Design Information for: Sources Main Information Specific Information N % N % Professional Library Journals 73 58.9 37 29.8 Education/Experience/Workshops 36 29.0 24 19.4 Librarians/Library Consultants 4 3.2 50 40.3 Other Sources 11 8.9 12 9.7 No Response 0 0.0 1 0.8 Totals 124 100.0 124 100.0 * NOTE: 7 of these were either architects or designers Types of sources As seen in Table 13, the majority of librarians, 73 (58.9%), reported professional library journals were their main source of information about environmental (interior) design and the children’s library environment and 36 (29%) reported the use of past personal and/or educational experiences. When asked what source they would turn to if they needed specific information to help make decisions about changes in the children’s library environment, 37 (29.8%) librarians reported they would use professional library 74 journals and 24 (19.4%) reported they would use prior educational and personal experiences or continuing education courses and workshops. Although architects and designers were suggested as a source for specific children’s environment information, only 7 (5.6%) librarians selected either of these as a source, while 50 (40.3%) librarians reported that they would turn to other librarians and library consultants. Research Question Three Do relationships exist between the imagine edtflrtion or the libram participation in environmental design workshops and the librag'an’s: a) belief Mg m1 environment carLaffect outcomes? b) interest in learning about environmental desigp? c) source of information about children’s library environmentLand (1) assessment of their pprsonal design knowledge? One objective of this study was to identify relationships which might suggest areas for future study or methods for presenting environmental design information to children’s librarians. Specifically, the two primary librarian variables of interest are library education (MLS) and participation in children’s environmental design (CED) workshops. These are of interest to this study as they are seen as librarian variables which provide greater opportunity for affecting changes, where as levels of education and years of experience are not as controllable. Environment Affects Outcomes The point-biserial correlation coefficient was used to test for relationships between having an MLS or not having such a degree and librarian belief that the physical environment can affect outcomes. It was also used to test for relationship between 75 librarian participation in CED workshops and librarian belief that the physical environment affects outcomes. As shown in Table 14, no significant relationships between library education (MLS degree) and statements related to the affect of the environment on outcomes were found. As seen in Table 14, a significant relationship 0“,, = .194, p < .05) was found between librarian participation in an environmental design workshop and librarian belief that the physical environment can affect attitudes. Librarians who have participated in CED workshops had a mean score of 4.77 (on a five point scale) when indicating agreement with the statement related to environments affect attitudes. The mean score concerning this statement for librarian’s not participating in CED workshops was 4.41. In addition, for all three statements greater positive correlations were associated with participation in design workshops than were associated with library education. Table 14.--Correlations Between MLS and CED and Environment Affects Outcomes CORRELATIONS PHYSICAL ENVIRONMENT AFFECT MLS CED rp, n rp, n The physical environment can affect attitudes -.081 123 +.194de 124 The physical environment can contribute to the -.107 123 +.O49 124 perception of friendly service The physical environment can contribute to +.046 122 +.103 123 reaching library objectives and goals *Significant at p < .05 76 Interest in Epvironmentg Design The Chi-square test of association was used to test for relationship between having an MLS or not having such a degree and librarian interest in learning about environmental design. The Chi-square was also used to test for relationship between librarian participation in CED workshops or non participation in such workshops and librarian interest in learning about environmental design. As seen in Table 15, there are no significant differences between participation in CED workshops and interest using design research or attending design workshops at the p < .05 level. A significant difference, )8 (2, n = 121) = 6.769, p < .05, between interest in using design research and library education does exist. Librarians with an MLS are more likely to be interested in using design research, if it is made available to them, than are librarians who have not earned an MLS. Table 15.--Relationships Between MLS and CED and Interest in Environmental Design COMPUTED CHI-SQUARES INTEREST IN ENVIRONMENTAL DESIGN MLS CED )8 df x1 df If made available, would be interested in using 6769* 2 1.539 2 environmental design research data Would be interested in attending workshops to 1.664 2 1.562 2 learn about environmental design and children’s library environments *Significant at p < .05 77 Information 80% The Chi-square test of association was used to test for relationship between having an MLS or not having such a degree and librarians’ choice of information sources about children’s library environments. This test was also used to test for relationship between librarian participation in CED workshops or non participation in such workshops and librarians’ choice of information sources about children’s library environments. As seen in Table 16, there are no significant differences between librarian participation in design workshops and librarian choices for sources of information. A significant difference does exist, )8 (4, n = 123) = 25.954, p < .01), between librarian education and the librarians primary choice of information about children’s library environments. Those librarians holding an MLS degree are more likely to turn to professional library journals for general children’s environment information, while librarians without an MLS are more likely to rely on past educational background and personal experience. Table 16.-Relationships Between MLS and CED and Choice of Information Source COMPUTED CHI-SQUARES SOURCES FOR NEEDED INFORMATION MLS CED x2 (If x2 (If Source of information selected for general 25.954* 4 4.326 4 environmental design knowledge about the children’s library Source of information selected is specific 8.796 6 7.826 6 changes or improvements were to be made in children’s library *Significant at p < .001 78 Design Knowledge The point-biserial correlation coefficient was also used to test for relationships between having an MLS or not having such a degree and the librarians’ assessment of their own design knowledge. It was also used to test for relationship between participating in a CED or not participating and the librarian’s assessment of their own design knowledge. As shown in Table 17, while no significant relationship was found between librarian education and assessment of design knowledge, a significant relationship (rpb = .176, p < .05) was found between librarian participation in design workshops and assessment of design knowledge. The mean rating for personal design knowledge of librarians participating in CED workshops was 2.86 compared to a mean rating of 2.41 for those librarians not participating in such workshops. Table 17.--Correlations Between MLS and CED and Assessment of Design Knowledge CORRELATIONS MLS CED r,,, n r,,, n I am very knowledgeable about the topic of +.108 122 +.176* 123 environmental design STATEMENT *Significant at p < .05 79 Research Question Four Do relat_ionships exist between the librajan’s agreement with Staggested desigp practices related to the physical environment and reports of the practices being in place in the children’s librm? Data collected from the observational library visits, which served as the initiative for the current study, indicated that librarians were responsible for the physical environment of the children’s library. The review of literature suggested that librarians might base practices related to children’s service on personal beliefs or assumptions about what should be provided for children. The review, as well as the observational studies, also indicated that librarians were responsible for the physical setting. This section will present data regarding librarian responsibility for the library environment, librarian agreement with specific practices, and the relationships between the librarian’s agreement and the existence of the practices. Specifically, the ten practices related to physical and visual accessibility (reported in the Description of the Sample) will be presented. Re§p_onsibility for Librm The survey asked two questions related to the responsibility for the physical environment of the children’s library. One question asked librarians to indicate who was primarily responsible for the design of the space when it was created and the second question asked librarians to indicate who was primarily responsible for the on going quality (day to day) of the children’s library environment. 80 Forty-seven (37.9%) librarians responded that they were responsible for the design of the space when it was created while 44 (35.5%) indicated that a professional architect, designer, or consultant had primary responsibility, and 32 (25.8%) did not know. One librarian did not respond to this question. In 97 (78.2%) libraries, a librarian working in children’s services has primary responsibility for the on going quality of the children’s department. The remaining 27 (21.8%) librarians indicated that either no one was charged with this responsibility or the custodial staff was responsible. Librarian Aggeement with Sflific Practices Analysis of the data is based on librarian agreement with the ten recommended practices reported in the description of the sample. Librarians used a five point Likert scale, with 1 for Disagree Strongly and 5 for Agree Strongly, to indicate agreement or disagreement. Table 18 presents the frequency of responses, percentages, calculated means, and standard deviations of librarians, levels of agreement with these practices. Analysis of the data are presented as in the Description of the Sample: 1) Physical Accessibility of the Children’s Library, 2) Visual Accessibility of the Children’s Library, 3) Accessibility of Books for Pre-Readers, and 4) Accessibility of Charge Out. 81 Table 18.--Librarian Agreement with Specific Design Recommendations RESPONSES Disagree Agree SUGGESTED PRACTICE 1 2 3 4 5 " TOT AL MEAN SD n n n n n n N (%) (%) (95) (95) (95) (95) (9") Separate Entry 32 26 50 9 4 3 124 2.377 1.061 (25.8) (21.0) (40.3) (7.3) (3.2) (2.4) (100.0) Ground Floor 3 l 31 40 47 2 124 4.041 0.948 (2.4) (0.8) (25.0) (32.3) (37.9) (1.6) (100.0) Separate Room 8 12 30 25 47 2 124 3.746 1.250 (6.6) (9.7) (24.2) (20.2) (37.9) (1.6) (100.0) Fully Visible 2 1 27 41 50 3 124 4.124 0.899 From Entry (1.6) (0.8) (21.8) (33.1) (40.3) (2.4) (100.0) Use Non-print 2 l 1 31 37 41 2 124 3.853 1.042 Signage (1.6) (8.9) (25.0) (29.8) (33.1) (1.6) (100.0) Use Adjustable 1 3 24 36 54 6 124 4.178 0.902 Dividers (0.8) (2.4) (19.4) (29.0) (43.6) (4.8) (100.0) Shelve Cover 5 23 59 25 10 2 124 3.098 0.940 Out (4.0) (18.5) (47.6) (20.2) (8.1) (1.6) (100.0) Use Book Bins 19 33 47 12 9 4 124 2.658 1.096 (15.3) (26.6) (37.9) (9.7) (7.3) (3.2) (100.0) Same Charge 10 20 58 16 16 4 124 3.067 1.083 Out As Adults (8.1) (16.1) (46.8) (12.9) (12.9) (3.2) (100.0) Charge Out 30" l 6 58 31 20 8 124 3.543 0.869 High or Less (0.8) (4.8) (46.8) (25.0) (16.1) (6.5) (100.0) Note: "' indicates missing responses 82 Physical Accessibility of the Children’s Library Table 18 presents descriptive statistics related to librarian agreement with recommended physical accessibility practices for children’s libraries. These are provisions for a separate entry, location on the ground floor, and a separate room. Separate engy. While 13 (10.5%) librarians agreed with this recommendation, only 5 (4.0%) libraries provide a separate entry. Fifty-eight (46.8%) librarians did not agree that a separate entry should be provided. As seen on Table 18, of the three recommendations related to physical accessibility, provisions for a separate entrance received the fewest number of "agrees", the most number of "disagrees", and the lowest mean score (X = 2.377). Location. Not only do the majority (87) of librarians agree with the recommendation for locating children’s services on the ground floor, but of the three recommendations related to physical accessibility the fewest (4) disagree. Of the three design recommendations, this is also the design practice that the largest number (104) of libraries provide (see Table 9). Tm of area. Seventy-two (58.1%) librarians agree that the children’s library should be located in a separate room. As seen on Table 18, the majority of librarians agree that a separate room should be provided. As shown on Table 9, only 43 (34.7%) of the libraries actually provide this type of area for children. 83 Visual Accessibility of the Children’s Library Table 18 presents descriptive statistics related to librarian agreement with recommended visual accessibility practices for children’s libraries. These are provisions for the visibility of the children’s library and non-print signage. Visibility of childrlgr’s librag. Visibility of the children’s library from the children’s primary entrance into the library is a recommendation frequently found in the library literature. The large majority (91) of librarians agreed with this recommendation and only three librarians disagreed. This resulted in the second highest mean score (X = 4.124) of the ten recommendations and the largest number of librarians who agreed with any of the recommendations. Non-print sigpage. As mentioned in the description of the sample, only three libraries actually provide non-print signage. A comparison of Tables 10 and 18 shows that six times as many librarians agree with the recommendation for providing non print signage than report the actual practice. While 78 (62.9%) librarians agree that signage should be provided which a pre-reader can understand, as shown on Table 18, only 13 (10.5%) libraries provide this feature. Accessibility of Books for Pre-Readers Table 18 presents descriptive statistics related to librarian agreement with recommendations for shelving books for pro-readers. These are provisions for adjustable dividers on shelves, shelving books cover out, and using book bins. 84 Dividers. As seen on Table 18, 90 (72.6%) librarians agree with the recommendation for using adjustable dividers (which indicates the traditional practice of shelving books with their spines out) with picture books. This recommendation received the second largest number of "agrees" and the highest mean score (X = 4.178). Cover out. Although less than 30 percent of the librarians agree with the recommendation for shelving books with their covers out, an even lower percentage (22.5%) disagreed. A comparison of Tables 11 and 18 indicates that there are more librarians (35) who agree with the practice than there are libraries (10) who have implemented this practice. Book bins. Only 21 (17.0%) librarians agree with the recommendation of using bins or boxes for picture books for pre-readers, while 52 (41.9%) disagreed. Of the three practices related to shelving books, not only did the fewest number of librarians agree with this recommendation, but this recommendation received the second lowest (X = 2.658), mean score and the least number (2) of libraries use this practice. Accessibility of Charge Out Table 18 presents descriptive statistics related to librarian agreement with recommendations related to accessibility of charge out for children. These are provisions for the children’s charge out area and the height of the children’s charge out counter. Charge out area. Recommendations for children’s charge out areas range from a separate desk in the children’s area to use of the same counter which adults use. 85 Librarians were asked if they agreed with the recommendation that children use the same charge out area which adults used. The largest number of librarians (58) neither agreed nor disagreed with this recommendation. This suggested practice resulted in an almost equal numbers of librarians who agreed (32) and librarians who disagreed (30). No other recommendation resulted in as nearly equal number of librarian agreements and disagreements. Charge out height. Few, 7 (4.8%), librarians disagreed with the recommendation that children’s charge out desks should be 30 or less inches high. While 41.1% of librarians agree with this recommendation, only 22.6% (see Table 12) of the libraries actually provide children’s charge out areas with counter heights 30 inches or less. Correlations Between Librarian Amment and Library Practice Table 19 presents the correlations between librarian agreement with the ten specific practices and the practices being in place in the children’s library. The number and percentage of libraries providing the practice and the number and percentage of librarians agreeing with the practice (total number of librarians who marked a 4 or 5 on the Likert scale) are also given. A significant level of relationship between agreement with the practice and the existence of the practice was found for four of the recommendations. These were provisions for a separate room, use of adjustable dividers on shelves, use of the same charge out desk for both children and adults, and visibility of the children’s area from the children’s primary entrance. Table 19.--Correlations Between Agreement With and Existence of Practices 86 LIBRARIES LIBRARIANS CALCULATED PROVIDING AGREEING CORRELATIONS SUGGESTED PRACTICE WITH PRACTICE FOR PRACTICE CHILDREN’S <7 , %, r n LIBRARIES " ° “ ,1 Separate Room 43 34.7 72 58.1 +.425* 122 Adjustable Dividers 76 61.8 90 72.6 +.416* 117 Same Charge-Out 106 85.5 32 25.8 +.298* 120 Desk As Adults Children’s Library 69 55.7 91 73.4 +.198* 122 Visible From Entry Children’s Library Has 5 4.0 13 10.5 +.l21 123 Separate Entry Easy Reader Books 10 8.1 35 28.3 +.108 122 Shelved Cover Out Children’s Library On 104 83.9 87 70.2 +.067 122 Ground Floor Non-Print Signage 13 10.5 78 62.9 -.002 122 Used Charge-Out Desk 30" 28 22.6 51 41.1 -.019 99 High or Less Book Bins Used For 2 1.6 21 17.0 ---- ---- Easy Readers ' Percentage calculated on total sample, N = 124 * Significant at p < .05 87 Separate room. Of the ten recommendations, provisions for a separate room for children’s service resulted in the strongest correlation (er = +.425, p < .05). Although this resulted in the strongest correlation, this practice did not have the largest number of librarians who agreed with it nor the greatest number of libraries which provided this recommended practice. A comparison of librarian agreement with the practice (72 agree) to actual practice (43 existing) indicates that only 59.7 percent of librarians who agree with the use of a separate room actually have a separate room for children’s services. Library literature which recommends this practice suggests that a separate room is preferable since the noise from children’s activities may otherwise place constraints on children’s services. Those who do not recommend this practice argue that the separate room promotes segregation and that children may not feel welcome in the adult library and may not grow up to be library users as adults. Mega. The use of adjustable dividers is associated with shelving books with their spines out and dividers can be used to (a) keep books upright and (b) arrange books in small, manageable groups. As discussed previously, library literature may recommend the use of book bins or cover out shelving for books for pre-readers. However, when shelving books spine out is discussed, the use of adjustable dividers is almost always recommended. Although provisions for adjustable dividers on shelves resulted in the second highest correlation of medium Strength (rpb = +.416, p < .05), a comparison of librarians’ agreement with this recommendation (90 agrees) to actual practice (76 existing) indicates the broad acceptance of this practice, as 84.4 percent of librarians who agree with the practice provide adjustable dividers for shelving books. 88 Charge out area. Of the ten recommended practices used for data analysis, use of the same charge out area for children and adults was the most frequently reported (106 reports) existing practice. Library literature which suggests this practice is primarily based on function and existing library conditions. Limited library staff and irregular patterns of use frequently require a single librarian to meet the needs of both the adult and child users. This necessitates a central area, which may be used for charge out, information services, and librarian visibility. While this recommendation resulted in a significant level of correlation (er = +.298, p < .05), a comparison of librarians who agree with this recommendation (32 agrees) to actual practice (106 existing) indicates that fewer than one-third (30.2%) of the librarians using the same charge out desk for children and adults actually agree with the practice. Although almost no correlation exists between agreement and actual practice concerning the height of the children’s charge out desk, note in Table 19 the differences in agreement and actual practice between charge out height and charge out area. A lower charge out height for children is a recommendation based on accommodating children rather than providing for library function. Not only do more librarians agree with the recommendation for lower charge out height than agree with use of the same charge out desk, but almost twice as many librarians agree with the lower height recommendation than report that this is provided. Visibifity of children’s librg. This recommendation is frequently mentioned in the library literature and addresses issues related to library function and concerns about accommodating children. Clear visibility from the entry can provide children with clear paths, safety, and support wayfinding while providing visual control for 89 librarians. Of the four practices which resulted in significant levels of relationship, clear visibility of the children’s area from the entry resulted in the weakest correlation (rpb = +.198, p < .05) but had the highest number (91) of librarians who indicated agreement. In addition, questions concerning the existence of this practice also produced the least clear objective answers. Twenty-eight librarians indicated that the children’s area was partially visible. These responses were recorded as being a negative response to the question (not an existing practice) as the response of partially visible was open to individual interpretation. In addition to the correlations presented in Table 19, several other points should be mentioned. For eight of the ten practices, more librarians agreed with the recommendation than reported that the actual practice was in place in their library. In one of the two cases where more libraries provided the practice than librarians agreed with the practice (use of same charge out desk), the recommendation is based on library needs (function) rather than user needs (accommodation). No correlation is shown for the practice related to the use of book bins for picture books and easy readers. Only two librarians reported the actual use of book bins, and one of these librarians did not indicate a response about agreement or disagreement with this practice. mum This chapter has presented the analysis of the data as it concerns the current study. A description of the sample, which included both the libraries and the 90 children’s librarians, and children’s library design practices was reported. Data related to each of the four specific research questions were also presented. SUMMARY, DISCUSSION, AND CONCLUSIONS This chapter presents a summary of the study and discusses the findings as they relate to the research questions. Recommendations for future research directions are also presented. The chapter is organized as follows: (1) Summary, (2) Limitations of Study, (3) Discussion of Findings, and (4) Conclusions, Significance, and Recommendations. mam The primary purpose of this study was to develop the beginnings of an information base related to existing environmental practices in children’s public libraries and librarians’ knowledge, awareness, interest, and attitudes about environmental design and the promotion of reading. This study was also concerned with exploring the feasibility of future research in this area and the directions which such research could take. The library has long been associated with encouraging the young child to read. Children’s librarians have always indicated an interest in producing a literate population, and their service to children is based on the goal of attracting children to the library in order to encourage reading, develop a love of good books, and a lifelong interest in reading. Historically, this has been accomplished through the provision of a good collection, a concerned staff, and more recently community outreach programs 91 92 and activities. Over the past twenty to thirty years, research studies in the fields of environmental design and reading theory have gathered evidence which indicates that the environment in which reading takes place must be considered as well. It is a basic assumption of this study that environments affect attitudes, which in turn affect reading interest and ability. Although limited studies have been conducted in this area, available research indicates that elements within a reading environment and the arrangement of those elements, can contribute to a child’s interest in reading and affect reading activities. These ideas, coupled with the interest in promoting reading, would suggest that librarians would be concerned about designing environments which provide a positive influence and, in order to do so, would be interested in applying the knowledge and research from the fields of environmental design and reading education. However, no such studies or information were located. While the proposition of this study, that the physical environment can contribute to the reading process, suggests that experimental studies related to library environments and reading attitude development should be conducted, the lack of an information base necessitated a more fundamental study. This study was exploratory in nature in order to provide normative data and answers to basic research questions on which future studies can be built. In order to provide this information base, a self report questionnaire was developed and sent to librarians working in children’s service in the public library. The survey was designed to collect data related to existing conditions and practices in children’s libraries, as well as data related to the children’s librarians’ interest in the promotion of reading and the physical environment. Using random sampling 93 techniques, approximately 30 percent of all public libraries in Michigan were selected for the survey. Of the 197 surveys mailed to librarians, 124 usable questionnaires were returned. The data, presented and analyzed in Chapter Four, has been used to answer the research questions and draw some basic study conclusions and develop recommendations for future courses of action and research activities. Limigations of Stpdy Due to budget constraints this study dealt only with children’s library environments in public libraries in Michigan. The public librarians who responded represent a wide range of levels of education and the majority of respondents had Master’s of Library Science degrees. As most of the librarians with a MLS had graduated from Schools of Library Science in Michigan, a wide variety of library science schools was not represented. While the data is considered to be generalizable, a wider national survey would provide a stronger basis for the generalizability of the results. This study looked at the children’s library environment as a whole which provides service to children of all ages and reading abilities - from the youngest pre- reader to the academically advanced twelve year old. While the theoretical framework of this study focuses on the reading environment as it affects the young child’s attitudes toward reading, it is difficult to identify the pre and early reader’s specific library environments within the larger environment. The public library philosophy promotes freedom of access to services for all users. Therefore, survey research 94 related to the physical environment must have a holistic approach to provide for the overlapping usages that may occur. Discussion of Findings In this section, discussion of the findings are presented as they relate to the each of the four individual research questions. General conclusions and recommendations which are based on these findings will be presented in the last section of the chapter. Research Question One Do childrfl’s libra_ri_ans believe Jthe libra_py’s physical environment cap influence outcomes related to ILmTLObiOCtiV/CS and goals? Results indicate that librarians do believe that the physical environment can influence outcomes. As seen in Table 10, for each of the three statements related to this question, approximately 90 percent of the librarians indicated their agreement and, in each case, more than 50 percent of the respondents strongly agreed that the physical environment can influence outcomes. While the large majority of librarians agreed with statements related to the influence of the physical environment, comments made by several librarians suggest that books and staff may still be perceived to be more important than the physical setting. One librarian included as a general comment "the environment can be very important and help or hurt your program but staffing is even more critical. Without adequate staff . . . you can’t do much regardless of the magnificence of your 95 surroundings." Another librarian wrote "friendly service can make the physical environment not as important". Comments such as these may indicate that while librarians agree that the physical environment may affect outcomes, they are not aware of the subtle, pervasive influence (David 1974) which the physical environment may have on users’ behaviors, attitudes, and development. These comments also reflect Barker’s (1977) study conclusions which emphasized the ability of a good program to transcend poor physical facilities. These findings suggest that although librarians believe that the physical environment affects outcomes, when considering children’s services they do not perceive it as important as programs, materials, and staffing. This may be one explanation for the lack of library-based research related to the physical environment. Research Question Two Are children’s librarians (a) knowledgeable about environmental desigp as it is applicable to the children’s librm? As seen in Table 11, very few librarians agreed that they were very knowledgeable about the topic of environmental design and exactly 50% (62) of respondents indicated that they did not feel very knowledgeable about design for the children’s library. Several librarians wrote in comments regarding their personal design knowledge. One librarian indicated strong personal knowledge of environmental design, which was based on experience rather than formal training, and wrote in a comment about the desire to move into children’s library design consultation. Four librarians wrote in comments which expressed their lack of design knowledge and the limited exposure to this topic during their library training 96 and course work (MLS). One of these four librarians, added and circled a "0" (zero) to the Likert scale and penciled in "this topic was never mentioned in my college library training". It appears that as a group, children’s librarians do not feel particularly knowledgeable about library design and this may also be an explanation for the lack of library-based research related to the physical environment. Are child_ren’s librarians (b) interested in learning about environmental desigp as it is applicable to yhe childgen’s librapy? It appears that children’s librarians are interested in learning about environmental design and its application to the children’s library setting. A majority (70.0%) of the respondents indicated that they were interested in using design research if it were made available to them, and a majority were interested in participating in environmental design workshops related to children’s libraries. Less than three percent responded that they were not interested or did not respond. In addition, over 55 percent of the librarians indicated that they were interested in both research data and design workshops. One objective of this study was to help determine if further research about children’s library environments is feasible. Librarian interest in this research topic would be one indication that such continued research is feasible. If librarian interest exists, it is likely that librarians would be more receptive to learning about environmental design. In addition, having data about specific types of interest and sources of information related to these interests would also help guide future research. Approximately 25 percent of the librarians responded that they were uncertain if they would use data or participate in design workshops. Although not conclusive, 13 written comments added by the librarians marking "uncertain" suggest that other 97 considerations, rather than lack of interest, may account for "uncertain responses". Two librarians who marked "uncertain" as their response to attending workshops commented that "it depends on what the topic would be" and "I would be interested about some subjects but not about others [such as] displays and posters". One librarian wrote in that the response was marked as "uncertain" because it depended on the distance to the workshop, "1 would probably attend if I didn’t have to travel too far". Two comments related to the use of design research data indicated that the [ response was marked as "uncertain" because the respondents were not sure if there '1‘ was any cost involved. Findings related to librarians’ interest in and use of information sources indicate that although librarians are interested in information about the children’s library environment, fewer than ten percent of the librarians use other than library- based sources for environmental design information. The sources used by the great majority (90%) of librarians are professional library literature, other librarians and library consultants, or personal library education and experience. This may help to explain the observational finding which concluded that many library practices conflict with or ignore environmental design research and design recommendations. The review of library literature indicated that there was limited environmental design research and information available, yet the majority of librarians report that professional library journals are their primary source for such information. 98 Research Question Three Do reLationships exist between the libra_r_i_an’s education or the librarian’s participation in environmental design workshops and the librarian’s (a) belief that the physical environment cap_ affect outcomes? (b) interest in legning about environmental dLsign? (c) scarce of information about children’s library environments? a_ngl_(_c_l)_ assessment of their pprsonal design knowledge? Findings indicate that several significant relationships exist. Librarian education (MLS) was found to be related to two variables and librarian participation in environmental design workshops (CED) was found to be related to two variables. Librarian Education Librarian education was found to be related to librarian interest in using environmental design research and librarian choice of information source. As seen on Table 15, there is a significant difference, )6 (2, n = 121) = 6.769, p < .05, in interest in using design research between librarians who have an MLS education and librarians who do not have not had this education. As shown in Table 16, a significant difference, x2 (4, n = 123) = 25.954, p < .01), was also found in choice of information source between librarians who have an MLS education and librarians who do not have not had this education. Librarians who had earned an MLS were more likely to indicate an interest in using environmental design research data and to use professional library journals as a source of information than librarians who had not earned an MLS. 99 Environmental Desigp Workshops Participation in environmental design workshops was found to be related to librarian belief that the physical environment affects outcomes and personal assessment of design knowledge. As seen in Table 14, a significant relationship