J I. I 4 F ‘F. E aiwgmwbu'gmhf L541? fin fin“- T- \p '4» .m.~.~:.: 1:3. smegma; a. 4.7 ' LIBRARY Michigan State University lh-w .— This is to certify that the dissertation entitled UNDERSTANDING THE INFLUENCE OF OTHERS: CHANGING EVALUATIONS OF MESSAGES OR MESSAGES UNDER EVALUATION? presented by Rachel Annette Smith has been accepted towards fulfillment of the requirements for the Doctoral degree in Communication Major Professor’s Signature 7 -' ll; 05 Date MSU is an Affirmative Action/Equal Opportunity Institution PLACE IN RETURN BOX to remove this checkout from your record. TO AVOID FINES return on or before date due. MAY BE RECALLED with earlier due date if requested. DATE DUE DATE DUE DATE DUE APR 1 9 2006 T‘ f fi ‘F ‘VT 6/01 c-JCIRCJDateDuo.p65.p. 15 UNDERSTANDING THE INFLUENCE OF OTHERS: CHANGING EVALUATIONS OF MESSAGES OR MESSAGES UNDER EVALUATION? By Rachel Annette Smith A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Communication 2003 ABSTRACT UNDERSTANDING THE INFLUENCE OF OTHERS: CHANGING EVALUATIONS OF MESSAGES OR THE MESSAGES UNDER EVALUATION? By Rachel Annette Smith Asch (1940) proposed that group standards change how people interpret objects under evaluation. This paper extends his intuition into a two—step model of social influence. In the first step, people interpret a given message differently with knowledge of how others interpret said message than if they did not know about anyone else’s interpretation. In the second step, people’s interpretation of a message, in turn, influences how their attitudes change. Six studies test (a) if knowing how others thought a newspaper article showed a particular bias in presenting an issue affects how participants, themselves, perceive the extremity of this article’s advocated position, and (b) if deviations in participants’ interpretation from a control group influences how they change their attitudes toward this issue. In a meta-analytic review of these experiments, this two-step model coincides with participants’ reactions when they read newspaper articles opposing an issue, but fails to account for reactions to reading articles supporting an issue. A final experiment shows that the effect of this type of social influence increases when words in a newspaper article possess more ambiguity and disappears when they possess less ambiguity. ACKNOWLEDGMENTS I wish to thank my advisor, Dr. Frank Boster, who never flagged in his concerns for my clarity of thought. You encouraged me to pursue an area lefl alone for 60 years. By making time for me, you gave me priceless insights, humility, and feedback. I am gratefiil to my academic mentors, Dr. Burgoon, Dr. Kaplowitz, Dr. Levine, and Dr. Smith. You provided time, energy, grace, critique, and patience, which allowed me an opportunity to complete this dissertation. Dr. Schwarz, thank you for providing me the inspiration to follow this line of research and the caring to cheer me. I must thank those who have seen me through this long journey, my parents, Anne and Ray Smith, and grandmother, Genevieve Easley. You provided me enough mettle, willpower, and discipline to complete this project. To those who came and left, LtCol. Richard Easley, CDR. Ray F. Smith, and Elizabeth Smith, thank you for gifling me with your spirit, aptitude, and dignity. For those friends who picked me up more days than I care to count: Marge Barkman, Jonathan Bowman, Jim DeVaughn, Ryan Goei, and Renee Strom. Thank you for gracing me with your friendship, guidance, and heart. Ed Downs, muim béatha dén, you appeared just in time and helped me make the final push with coffee, editing, cooking, urging, and reassuring — thank you. iii TABLE OF CONTENTS LIST OF TABLES ........................................................................................................ VI LIST OF FIGURES ..................................................................................................... VII CHAPTER 1: THEORETICAL BACKGROUND ..................................................... 1 Influence of others ...................................................................................................... 2 Content and context ............................................................................................. 5 Extremity ............................................................................................................ 8 Dictionary meaning ............................................................................................. 9 Social function .................................................................................................. 10 Interpretations of position extremity .................................................................. 12 Interpretation effects and considerations ............................................................ 15 CHAPTER 2: INITIAL TEST .................................................................................. [9 Participants .............................................................................................................. 1 9 Design ...................................................................................................................... 19 Procedure ................................................................................................................. l 9 Article interpretation ......................................................................................... 24 Attitude change ................................................................................................. 25 Additional effects .............................................................................................. 26 CHAPTER 3: REPLICATION ................................................................................. 28 Vision 2020 Support ................................................................................................. 28 Participants .............................................................................................................. 28 Design, procedure, and instrumentation .................................................................... 28 Results .............................................................................................................. 29 International Teaching Assistants Opposition ............................................................ 31 Participants .............................................................................................................. 3 1 Design, procedure, and instrumentation .................................................................... 31 Results .............................................................................................................. 31 International Teaching Assistants Support ................................................................. 33 Participants .............................................................................................................. 33 Design, procedure, and instrumentation .................................................................... 33 Results .............................................................................................................. 34 Statistical Requirement Opposition ........................................................................... 36 Participants .............................................................................................................. 36 Design, procedure, and ittstrumentation .................................................................... 36 Results .............................................................................................................. 37 Statistical Requirement Support ................................................................................ 39 Participants .............................................................................................................. 39 Design, procedure, and itrstrumeutatiou .................................................................... 39 Results .............................................................................................................. 39 Meta-analytic results ................................................................................................. 41 CHAPTER 4: VARYING AMBIGUITY ................................................................. 44 Partic1pants .............................................................................................................. 44 Design ...................................................................................................................... 44 Procedure ................................................................................................................. 45 Article interpretation ......................................................................................... 47 Attitude change ................................................................................................. 48 Additional effects .............................................................................................. 49 CHAPTER 5: DISCUSSION ................................................................................... 50 Limitations ........................................................................................................ 51 Future research and implications ....................................................................... 52 APPENDIX .................................................................................................................. 55 BIBLIOGRAPHY ...................................................................... . ................................. 79 LIST OF TABLES Table 1: Summary of Scale Means, Standard Deviations, and Reliabilities in Experiment 1 ............................................................................................................ 56 Table 2: Descriptive statistics of Others’ interpretations by experimental conditions. ..... 57 Table 3: Summary of Newspaper Article Interpretations by Condition in Experiment 1 58 Table 4: Scale Means, Standard Deviations, and Reliabilities for Variables in Replications ............................................................................................................. 59 Table 5: Summary of Correlations between Social influence, Interpretations, and Attitude Change ..................................................................................................................... 60 vi LIST OF FIGURES Figure 1: Optical illusion: two women may be seen within the same picture. ................ 61 Figure 2: Distribution of others’ interpretations (each one is designated by an ‘X’) of two articles’ advocated positions for or against Vision 2020. The two arrows represent the two articles’ advocated positions when their respective content is evaluated in the most objective or context-free of circumstances. ...................................................... 62 Figure 3: Graphical depiction of the two-step model under investigation. The predicted social influence score, a combination of range and frequency values, influences how participants’ interpretations of the newspaper article’s bias toward Vision 2020 deviated from the control group. The participants’ deviations from the control group predict how their attitudes changed toward Vision 2020. Corrected parameter estimates and goodness-of-fit indices from experiment 1 are presented. ................... 63 vii Chapter 1: Theoretical background Scientific controversies constantly resolve themselves into differences about the meaning of words. — A. Schuster (as cited in Odgen & Richards, 1923) Before encountering a message for the first time, people may have already heard about that message from others. Friends may have seen and talked about an advertisement, family members might have read someone’s speech in the newspaper and commented about it around the dinner table, or colleagues may have read and gossiped about the most recent company memo. After hearing other people give their own perceptions of an ad, speech, or memo, persons may perceive these messages differently than if they previously had not heard anyone else’s thoughts. Asch (1940) proposed that this social influence, or change ofjudgment in response to group standards, was due to “a change in the object of judgment, rather than in the judgment of the object” (p. 455, italics in the original). Asch (eg, 1940; 1948) provided empirical evidence consistent with his contention that contextual features, such as hearing others’ Opinions or knowing the source Ofa message, alter a particular object ofjudgment, specifically a message’s meaning. Asch provided the intuition and broad brush-strokes to guide a different theoretical explanation for social influence and attitude change; however, he never articulated a process by which this type of social influence may occur. This paper expands on how knowledge of others’ interpretations may change how people interpret messages and, subsequently, change their attitudes. Afler explicating the theoretical premise, a single study and 5 replications test if (a) other’s interpretations affect how participants interpret the extremity of a newspaper article’s advocated position toward some issue, (b) participants change their attitudes in line with their newspaper article interpretations, and (0) participants evaluate other related issues consistent with their changed attitude. In these experiments, newspaper article topics, advocated positions, and others’ interpretations (range and frequency) vary. Because social influences Operate increasingly as ambiguity increases (e.g., Crutchfield, 1955; Sherif, 1935), a final experiment keeps the previous variables constant and instead varies the ambiguity of the words in a newspaper article. Influence of others In 1948, Asch objected to the theoretical underpinnings of social influence models. He argued that these concepts were created to explain observations of people changing their beliefs or attitudes in a way that was “inadequate to or contradicted the actual demands of the situation” (p. 250). He wrote that authors using prestige suggestion (e. g., Lorge, 1936) and later imitation (e.g., Bandura, 1969) thought of them as “capable of inducing people to accept arbitrary opinions and evaluations regardless of their merit” (p. 250). Asch reflected on Lorge’s studies of prestige suggestion (1936) in which he predicted that the amount of prestige held by the attributed source of a message changes a person’s reaction to that message. Under this prestige suggestion line of research, scholars could combine foreknowledge of readers’ assessments of a source’s prestige and their attitudes toward a message to predict readers’ final attitudes. This suggestion or imitation explanation demands multiple assumptions. First, that people weigh and combine contextual features surrounding their exposure to a message’s content separately from how they interpret this message (Asch, 1948). Second, interpretations of a message’s content remain constant and evaluations of this message change as the number of positive and negative contextual features vary. Third, one could attribute any source to any message without any residual effects. For instance, if Oprah Winfrey and Michael Jordan have +2 points of source prestige, then either source could be associated with a message to create a positive shift in the readers’ final attitudes no matter what topic a message covered. Although many studies of prestige used a single source, this paper focuses on a situation in which many others provide their interpretations of a message before people have the chance to make their own interpretations and future judgments of the same message. In prestige suggestion or imitation research, the same rationale holds. More sources merely provide more contextual features to consider. With multiple sources, people weight and combine each source’s opinion into an overall social influence that creates a shifl in people’s attitudes. For example, in some evaluative circumstances, people might have a summary report of what others thought about an article before they get to read it. After reading that many others thought the article was biased in favor of a new parking plan on campus, they would read a newspaper article covering this plan in the following manner. A reader would reflect on the credibility of others who told them about the article, evaluate the article’s parking plan content, combine the two scores, and report a final evaluation of the parking plan. Although this rationale prevailed at the time, Asch (1948) argued that this process did not reflect cognition well. Source prestige or credibility is not an attribute that can be indiscriminately associated with any message’s content and be expected to create the same effects. In contrast, attributing the message to a Specific source provides additional contextual information through which to interpret the message’s content. In contrast to the rationale behind prestige suggestion, Asch (1948) proposed, “the specific content of an event or utterance is a function of the perceived relation between it and its context.” Lewis also argued that “the material to be judged is seen in a new light and has consequently changed its meaning... (e.g., suggestion or imitation) operate when the material to be judged is susceptible of more than one meaning... (social influence) can result in a restructuring of the material so that another and perhaps quite contrary judgment is demanded” (Lewis, 1947, p. 233). In her study, a source’s prestige “functioned to provide context for the statement. It was often in terms of this context that the statement had its meaning” (Lewis, 1947, p. 243). A number of cues may be gathered from a context. These cues include source, word order/ agreement (e. g., Gollob, 1968', 1974; Heise, 1969), character balance (Leaf, Kanouse, Jones, & Abelson, 1968; Lerner & Simmons, 1966), wording of questions or instructions (see Kahenman, Slovic, & Tversky, 1982 for a review), situation, and prior attitudes to name a few. Sometimes features of the rating scale used to evaluate a message can also provide respondents with information, such as norms or standards to which they can compare themselves. For example, previous research (Schwarz, Hippler, Deutsch, & Strack, 1985) showed the effect of response categories on peoples’ reports of their behavior and their judgments of them. U.S. participants reported their daily TV viewing habits on a scale that ranged from 30 minutes to more than 2.5 hours (group 1) or 2.5 hours to more than 4.5 hours (group 2). Those in group 1 reported less personal television viewing, yet evaluated TV as more important in their lives and less satisfaction with their leisure activities than those in group 2. Most US. viewers watch four hours of television per day (Nielsen Media Research, 2000) and probably believe that their viewing habits are about average. With a rating scale that ends at 2.5, the researcher provides an extreme of television viewing behavior that falls below most viewers’ habits. In trying to compromise between personal habits and not being above normal, those in group 1 are likely to report lower viewing habits, and yet, judge TV is being important in their lives. Group 2 would not face the same concerns, because the high end of their rating scale was higher than most of their viewing habits. In the previous example, people used end-points of the rating scale as a standard of comparison in evaluating their behavior as well as its ramifications (e. g., the importance of TV viewing in their lives). In this paper, context refers to any information pertinent to the subsequent judgment that is not contained in a message. The point is this contextual information can affect the manner in which people construe a message. Under this definition, others’ interpretations become a contextual feature that provides information to help readers disambiguate and interpret messages. For example, with the knowledge of how others interpreted a message, people in turn may interpret the same message differently than if they did not have this information. In sum, the process of interpreting messages involves both content and context. Content and context When reading a message, people encounter sets of symbols: letters and punctuation. They must string these symbols into words, phrases, and sentences and then interpret them for their meaning (Kecskemti, 1952), which may be more or less straightforward. Some words may have more potential meanings than other words, i.e., ambiguity (see Eylon & Allison, 2002 for a review). For example, the word “strong” has 19 different entries in a dictionary, whereas “punishment” has one entry (Webster’s Revised Unabridged Dictionary, 1998). Consequently, people need to use contextual cues to disambiguate a message’s content, e. g., the word “strong,” in order to interpret it. In cross-cultural encounters, one can see the need for common symbol systems when two people using two different character systems try to communicate. A reader who only reads or writes with Cyrillic characters would be hard-pressed to interpret a message written in Chinese characters. Although sharing character systems may help, two people who do not share vocabulary, argots, or experiences may interpret the same message in two different ways. Even when two people share all the previous linguistic tools, they may still not interpret a message similarly because interpretation is a dynamic process. On first reading a message, people may interpret its meaning in a way that later changes. Over time, people may encounter new messages or simply reflect upon the message. Reflection on a message and reception of new messages may add evidence for consideration, counter- arguments, or social expectations, which may alter one’s original interpretation of a message. Language equivalence and reflection aside, the context in which a person reads a message for the first time may affect his or her interpretation of the message. The interrelated conditions surrounding one’s reading of a message’s content, e. g. source, situation, prior attitudes, etc., may change how one interprets this message’s content. When reading a message, people must organize all of the sensory input into an interpretable format, which may change the meaning of the message’s content. In classes covering Gestalt psychology, instructors often demonstrate the impact of sensory organization on interpretation through a visual exercise. Upon viewing one particular drawing, see Figure 1, some students report seeing an older, disfigured woman and others report seeing a young, attractive woman. The students organize the same set of visual information into two completely different pictures. In thinking about this process with messages, some students interpret two different “meanings” from the same message’s content. When students hear that their classmates see a completely different woman than they do, they often try to convince each other to see this picture in a different way. They may try to show each other how to organize the picture to see the alternate woman. Once students see each of the two women within the drawing, they may be able to change the optical illusion at will. To see a particular woman in the image, students must organize the image “Gestalt-wise: the stimulus is the ‘figure,’ and everything else is the ‘background’” (Kecskemeti, 1952, p. 3; see also Asch, 1948). Other students in the room are contextual features that help their peers interpret this picture in particular ways. The specific meaning attributed to a message’s content depends on the perceived relationship between it and the context surrounding the message’s content (Asch, 1948). Context can be directly tied to a message, e.g., coming from a designated source, or can be indirectly primed, e.g., being in a good mood because of something else that preceded one’s reading of a message. Context may influence interpretations of a message’s content in at least three ways: (a) the extremity of a message’s advocated position toward an issue, (b) the dictionary meaning of the words in a message, and (c) the social function of this content. Extremity The context may guide how extreme a message’s advocated position seems to the reader, i.e., that a message expresses some degree of militancy, conservativeness, bias toward an issue, etc. Asch (1948) examined Lorge’s (1936) work to illustrate his point. In Lorge’s study, participants read a message about capitalism. Some participants heard that Harry Bridges, a famous union leader wrote the message. Other participants heard that the author was the current president of the US. Chamber of Commerce. After reading the message, the participants wrote a description of what the message meant. Participants interpreted the message’s advocated position (more or less supportive of capitalistic attempts) differently depending on the source of the message. For example, one participant wrote that this message was an expression of the union leader’s complete opposition to capitalist attempts, whereas another wrote that this message was the president’s support of capitalist attempts with some modification. In another study (Burgoon, 1970), participants were split into two groups and evaluated a set of black activists with a history of either militant or non-militant activism. Afterwards, in a separate task, participants from both groups read the same, neutral message about supporting black students on campus, and then they evaluated the message’s militancy. Participants rated the message’s militancy differently depending on (a) the participants’ own racial heritage and (b) which activists they had to evaluate before reading the message. Black readers who evaluated militant activists versus non- militant activists, rated the message as more militant. The white readers who evaluated militant activists rated the message as less militant than those who evaluated the non- militant activists. The process of evaluating activists’ militancy contributed to how readers rated the message’s militancy, whereas the differences were significantly different from a control group who read the same message, but did not think about anyone beforehand. Both of these studies illustrate how context may influence how a reader interprets the extremity of a message. Dictionary meaning Context also may indicate which dictionary meaning should be used for particular words or phrases. By indicating one definition instead of another, the entire meaning of the message may change. If someone asked for a pen over by a mouse, one would likely look for a writing instrument by a computer attachment and not a large containment area next to a may little animal. In a past experiment, the meaning of ‘dislike’, e. g., Joe dislikes Bill, was interpreted differently depending on other parts of the sentence. Participants who read the following sentence, “Joe and Bill dislike each other, Bill and Sam dislike each other. How do you think Joe and Sam feel about each other?” (Gerbing & Hunter, 1979, p. 299). They interpreted the content of ‘dislike’ in the passage in multiple ways: Bill was hard to get along with; Joe, Bill, and Sam are all offensive people; and Joe and Sam share a dislike for Bill to name a few. Other participants, who read similar sentences with the minor difference that Bill and Sam liked each other, interpreted ‘dislike’ between Joe and Bill as dissimilar interests, enemies, and a reason for the dislike. In this experiment the relationship between Bill and Sam changed how participants interpreted the meaning of ‘dislike’ between Joe and Bill. Allen and Wilder (1980) conducted three experiments to test how participants’ interpretations of the meaning of phrases could be influenced by knowing what other people thought these phrases meant. In these experiments, participants read a sentence such as “I would never go out of my way to help another person if it meant giving up some personal pleasure” (p. 11 18, italics in original). The participants marked their interpretations of the italicized phrase on a single item using a 10-point scale anchored with “be inconvenienced” and “risk my life.” In a set of three experiments, they found that (a) knowing of other’s interpretations of the phrases’ meaning influenced how the participants interpreted the phrases’ meaning, (b) the participants’ chosen meaning could not be explained by simple conformity to a group norm, and (c) their chosen meaning affected how they evaluated (agreement or disagreement) an entire sentence. Social function The last context effect is the social function for content in the message. Content serves social functions, a particular kind of work one intends the content to perform, or a service expected by the reader due to his or her relationship to others. Duncker (193 8) anticipated Asch’s work (e. g, 1948) when he suggested that when he associated an object with a storybook hero, he might have created a new contextual meaning for it. In another study, Lewis (1941) found that participants interpreted the purpose of the content of slogans differently when President Hoover or Roosevelt ranked these slogans. To illustrate this point, consider the meaning of colors, e. g., green. Most schools in the United States select specific colors to represent the school, for example, Michigan State University’s (MSU) colors are green and white. Most students are aware of their school’s colors, but may not always think about their school every time they see the color. If you ask MSU students to predict what color t-shirts another MSU student, Henry, might buy, the students may or may not pick green, depending on whether or not they know what colors Henry likes to wear and who is selling the t-shirts. If the students 10 learn that Henry likes green, needs a t-shirt, and another person from MSU is selling shirts in green and white and orange and white, most students would predict that Henry would buy a green shirt. If, however, the MSU vender is selling shirts in green and white and blue and yellow (the colors of a rival university), the meaning of ‘green’ may very well change to signify group loyalty. Findings in a recent study showed that students predicted Henry would buy more green t-shirts from an MSU vender who was selling shirts in green or rival school colors, than when the same MSU vender sold shirt in green or non-rival colors (Smith, 2002). One possible interpretation of this effect is that the alternative t-shirt in rival colors provides a different interpretation to the t-Shirt color options. When Henry bought green and white, he was not just supporting his own color preferences, but supporting the home school in the face of a rival. Understanding how people interpret messages should allow one to make predictions about their subsequent attitude change in a two-step model. Others’ interpretations should influence how participants interpret an article, and participants’ interpretations, in turn, should influence how they change their attitudes. Whether a message is true, liked, or representative of a person’s values is contingent on how this person interpreted the message’s content (Asch, 1948; Kecskemeti, 1952). Although this paper could focus on multiple contextual cues and message perceptions, the choice was made to focus on one particular kind of message perception. We examine peoples’ perceptions of how strongly a message advocates a particular position on an issue, i.e., the amount and kind of bias the message may portray toward the issue it is addressing. ll Interpretations of position extremity After reading the content of a message, people may make evaluations of how much this message may advocate for or against the issue it is addressing. If a message’s content refers to Vision 2020 (a plan to establish perimeter parking around campus and rely on quick mass transit rather than front-door parking), people may interpret this message’s advocated position differently, e.g., strongly in favor of Vision 2020, moderately in favor of Vision 2020, or moderately against Vision 2020. People may look to contextual features, such as how others interpreted this message, to disambiguate the message’s content in order to interpret the extremity of this message’s advocated position, especially ifthe words used in this message are highly ambiguous (Sherif, 1935; West, 1981). Range-frequency theory, started within psychophysics research, has been extended to explain how others’ interpretations may influence the interpreted extremity of a message’s content (Parducci, I965; I995). Range-frequency theory posits that the judged value or weight of a stimulus is determined by its location within a distribution of contextual stimuli that are salient at the time of judgment. Carrying this idea to message interpretation, people’s evaluation of the extremity of a message’s advocated position is contingent on this message’s location within the salient distribution of others’ interpretations of this message. For example, readers’ memory of how others interpreted a newspaper article’s advocated position toward Vision 2020 would impact how these readers would interpret how extremely the same newspaper article advocates for or against Vision 2020. 12 Range-frequency theory rests on two estimated values. The range value (Parducci, 1965; Volkmann, 1951) is an estimate of the relative discrepancy between the message’s content and the two end-points of a subjective interpretation scale. The most disparate interpretations from others would set the end-points of a subjective scale in which a person interprets the message. Holding all else constant, the range value increases as the distance between the message’s content and each end-point of the subjective scale becomes more un—equal. If the message’s content is closer to the positive end-point than the negative end-point, the range value will increase positively. In the opposite case, the range value will increase negatively. The range value, Rmc, of Message m in Context c is given as Rmc = (Sm - Sf)/ |S,,,ax — Smml, where S,,, is the extremity of a message’s advocated position, SW and Smax are the minimum and maximum interpretations that others provided, and Sfis the observed maximum or minimum that is farthest from the message’. The frequency value (Parducci, 1965) is an estimate of the location of the target stimulus described by its rank within a set of stimuli. Holding all else constant, the frequency value increases as the number of others’ interpretations falling on either side of the message’s content becomes less symmetrical. If others provide more negative than positive interpretations of a message, relative to the message’s content, the frequency value will increase positively. In the opposite case, the frequency value will increase negatively. The frequency value, ch, of Message m in Context c is given as ch : (nn _ np)/ (Ne _ 1), 1 In cases where the message advocates against an issue, the numerator changes. The message is subtracted from the farthest point. 13 where nn is the number of interpretations that are more negative than the message and 11,; is the number of interpretations that are more positive than the message. NC is the total number of others’ interpretations of the message. Others’ interpretations that are equivalent to the message’s content are counted with the interpretations between the message and the farther end-point. Interpretations of messages are influenced by the weighted, linear combination of both range and frequency values. As the range value becomes increasingly negative, a reader will make a more negative interpretation of a message, because this reader interprets this message’s content as more representative of the closer, negative end-point of the subjective scale. As the frequency value becomes increasingly negative, a reader will interpret a message as more negative. The reader gives each interpretation provided by others an equivalent space on their subjective interpretation scale. When the frequency value is negative, i.e., more people provide more positive, versus negative, interpretations than the message’s content, the amount of space on the subjective scale between the message’s content and the positive end of the scale stretches (Parducci, 1995). Subjectively, the positive end is farther away from the message’s content, leading to a more negative interpretation of the message’s content. Interpretations may move in a positive direction as well: as range and frequency values become increasingly positive, one should interpret the message’s content as more positive. The range and frequency values are averaged into a total predicted social influence on one’s interpretation of how extreme is a message’s advocated position. To illustrate the predictions, a sample of others’ interpretations of a newspaper article is illustrated in Figure 2. The distribution ranges on a scale from 5 to -5. In the first situation, students either read the message that is rated in the most context-free possible situation as -2 (moderately against Vision 2020, M1 in the figure) or as 2 (moderately in favor of Vision 2020, M2 in the figure) on the same scale. The moderately unfavorable message (M1) within this distribution of others’ interpretations would have a range value of.-7 (i.e., (-2 — 5)/ |(-5) — 5]) and a frequency value Of-.7 (i.e., (2 — 9)/(1 l-l)), combining to a —1.4 influence, leading to a more unfavorable interpretation of Vision 2020 than a context free interpretation. The moderately favorable message (M2) within the same distribution would have a range value of .7 (i.e., (2 — (-5))/ l5 — (-5)|) and a frequency value of.3 (i.e., (7 — 4)/(1 1-1)), combining to a 1.0 influence, leading to a more favorable interpretation of Vision 2020 than a context free interpretation. When comparing the relative influences on the favorable and unfavorable message, the discrepancy between the message interpretations and the context-free interpretation should be higher for the unfavorable message than the favorable message. Interpretation effects and considerations Concern over message interpretation stems from an interest in explaining attitude change that results from reading a message. The second step of the proposed model uses the linear discrepancy model (Hunter, Levine, & Sayers, 1976) to predict attitude change. The prediction is that people should change their attitudes in the direction of their interpretation of the message’s advocated position. After people interpret a message, they compare this message’s advocated position to how they feel about this position. For example, after students interpret the newspaper article’s position toward Vision 2020, they would then compare how they feel about Vision 2020 to their interpretation of the article’s position toward Vision 2020. 15 Holding all else constant, attitude change is a fiJIICIIOII of how much discrepancy exists between the message and the person (e.g., French, 1956; Hunter, Levine, & Sayers, 1976). As discrepancy between the message and the person increases, the person should have proportionally larger changes in their attitude toward their interpretation of the message’s advocated position (e.g., French, 1956; Hunter, Levine, & Sayers, 1976). This model is consistent with data obtained in studies of attitude and Opinion change experiments (e. g., Danes, Hunter, & Woelfel, 1978; Hoyland & Pritzker, 1957) and group decisions (e. g, Boster, Fryrear, Mongeau, & Hunter, 1982; Boster, Hunter, & Hale, 1991; Boster, Mayer, Hunter, & Hale, 1980). Although some studies have found non-linear results (see McGuire, 1985 for a review), scholars attribute these results to source credibility, issue and ego involvement, and attachment to initial position. In order to control for these issues, as well as in-group/ out-group source effects, sources of other interpretations were made anonymous. Although these variables may moderate the hypothesized relationship, the focal crux of this social influence should be the inherent ambiguity of the message, itself. Sherif (1935) contented that social influences operate increasingly as ambiguity increases. The message must have inherently some level of ambiguity in order to necessitate the use of contextual information, such as what others thought about a message. In a careful, controlled study Crutchfield (I956) varied his stimuli in two ways: factual to attitudinal and structured to ambiguous. As the ambiguity of these stimuli increased, social influence effects increased. Participants viewed the same stimuli (Slides) in groups of five. Participants were asked to make a judgment about each stimulus, one at a time, in a designated order. When participants heard how others judged stimuli before 16 they made their judgments, the most pronounced social influence effects occurred with the inherently ambiguous slides. The exceptions to this general rule came when participants made judgments about which slides they preferred. In these cases, influence effects dissipated. People do not need others to determine how to interpret their own preferences, so we see ambiguity diminished from the type of question, even if what they are viewing is somewhat ambiguous. In the following experiments, as the ambiguity of a message increases, participants should depend more on contextual features as they determine the extremity of a given message’s advocated position toward an issue. In sum, the hypothesis of this paper is that pre-existing knowledge of how much bias others believe a newspaper article portrays toward the issue it addresses would alter participants’ own perceptions of this article as long as the words possess inherent ambiguity. For example, a reader’s interpretation of how much a newspaper article supports Vision 2020 would vary depending on whether this reader had pre-existing knowledge of how others interpreted this article. Holding all else constant, the closer a message’s content is to the negative end of others’ interpretations and asymmetrically further from the positive end, a reader will interpret this message more like the closer (negative) end. As the number of others who interpret a message more positively than a message’s content, versus more negatively, increases, readers psychologically will provide Space for each additional positive interpretation, pushing the positive end farther away, leaving them to interpret the message more like the subjectively closer (negative) end. Three experiments examine these predictions. The first experiment tests (a) if pre- existing knowledge of how much bias others believe a newspaper article portrays toward l7 the issue it addresses alters participants’ own perceptions of this article as predicted by the combined range and frequency estimates. Next, it tests (b) if participants change their attitudes about an issue toward the position they believe the newspaper article holds towards this issue. Last it tests (c) if participants’ attitude changes also affect their attitudes toward other related issues. Others’ interpretations will vary in scope (wide or narrow) and distribution (normal or negative-skew) to induce changes in range and frequency values. The second set of experiments test if the results from experiment 1 replicate with different issues presented with different valences. The third experiment tests if the effect of others’ interpretations on the participants’ interpretation varies as a function ofthe ambiguity ofthe words used in an article. 18 Chapter 2: Initial Test Participants Fifty undergraduate students enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 2.15), in their third year at the college (SD = 1.20), female (68%), and drove cars (64%). Design The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial, control-group design. Participants completed an attitude survey before and after processing the newspaper article. Variation in the scope and distribution Of others’ interpretations of the article induced differences in participants’ range and frequency values. All participants read a newspaper article opposing Vision 2020. Ten participants were randomly assigned to each condition. Procedure The experimenter told participants that they would be helping her develop stimulus materials for a future study. These materials were newspaper articles from the students’ local paper. The students were led to believe that the experimenter needed to know if these articles presented balanced, objective, neutral coverage of an issue prior to using them in a future experiment. Participants heard that other students had read these articles previously. Each participant would then read how 10 other people evaluated one particular newspaper article. Participants would (a) categorize and scale how others evaluated that newspaper article and then (b) provide their own evaluation of the newspaper article. 19 Before participants began this procedure, they were told that the experimenter needed each student to fill out a short questionnaire in order to find out what pre-existing opinions they had toward the issues that their newspaper article might cover. Hence, participants completed a short questionnaire to measure their pre-existing opinions on a set of issues, including a plan to establish perimeter parking around campus and rely on quick mass transit rather than front-door parking (Vision 2020), new course requirement before declaring a major, diversity on campus, and the quality of campus parking facilities. After completing this questionnaire participants picked up a second packet. First, participants read how to categorize and scale others’ interpretations of one newspaper article. The experimenter explained that 10 other students already had read one newspaper article. Each of these other 10 students wrote down what they thought the article was advocating, in other words, they wrote down if they thought the article covered Vision 2020 in a favorable, unfavorable, or neutral light. The experimenter explained that these other students did not write down if they personally liked the article or Vision 2020, but they wrote down what opinion or bias the newspaper article presented. Participants had no information about the identity of these fictitious students. The participants read these others’ interpretations, and then rated them on a scale that they developed. In order to develop their scale they used a line on the survey to mark where they thought each of the 10 interpretations fell along a continuum from showing a bias in favor or in opposition toward Vision 2020. Participants could mark more than one of the 10 responses in the same place on their scale. After they finished arranging their interpretations, they would identify the most extreme student response (i.e., the ones 20 furthest to the left and furthest to the right). Once they identified these extremes, participants would label them as “neutral, opposed, or favorable” and qualify whatever they chose with “very, moderately, or mildly.” Consequently, some participants produced scales anchored with “very opposed” to “very neutral,” other scales were anchored by “mildly favorable” to “very opposed.” Pilot testing indicated that this elaborate procedure helped participants believe that the experimenter really did not want their opinions about what other people thought. The experimenter simply wanted participants to read these other interpretations and elaborate on them. In the pilot debriefings, participants reported that in other experiments they only report their opinions. They needed affirmation that their role in this study was to help create a stimulus and categorize others’ opinions, because, in their minds, “participants” in a study report their opinions. After finishing their scale, participants rated each of the other 10 student interpretations individually on three standardized scales. Participants provided their Opinion of how credible each of the other students were. Next, participants read the newspaper article that the other 10 Students read previously. Participants provided their own perception of how the article covered Vision 2020 and whom they believed wrote their article. Last, participants completed the original questionnaire, measuring their attitudes toward topics covered in newspaper articles, a second time. Those participants in the control group heard that they were to evaluate articles from their local university newspaper. This condition differed from the experiment, in that these participants heard no information about how others interpreted these articles. Sample stimulus materials are available in the Appendix. 21 Instrumentation The following indicators were tested for unidimensionality (Hunter & Gerbing, 1982). All indicators that could be tested passed these tests. Article advocacy. Participants indicated their interpretations of an article’s advocacy of an issue with (a) an open—ended question, asking them how they interpreted the newspaper article’s meaning and (b) three 9-point, semantic differential items. Items asked participants to rate the extremity of the article’s advocated position on Vision 2020 with anchors, veryfavorable/vety unfavorable, strongly like/strongly dislike, and strongly support/Strongly oppose. A single summed score for article advocacy was generated, 12 = strongly supported, - l 2 = strongly opposed, SI a = .97. Attitude. Participants indicated their attitudes toward Vision 2020 and other issues covered in their local paper on three 9-point, semantic differential items for each issue. Items asked participants how they felt about an issue, e. g., Vision 2020, with anchors, very favorable/very unfavorable, strongly like/strongly dislike, and strongly support/Strongly oppose. A single summed score for each issue was generated, 12 = strongly supported, -12 = strongly opposed, see Table 1 for reliabilities, means, and standard deviations. Range and frequency values. Participants scaled what bias others (labeled with letters “a” through “j” to retain anonymity) thought an article exhibited on three 9-point semantic differential items with anchors, very favorable/very unfavorable, strongly like/strongly dislike, and strongly support/Strongly oppose. A single summed score for each person was generated, 12 = strongly supported, -12 = strongly opposed, (a S1 or = 22 .98;bS/a= .99; cSIa= .99; dSIa= .98; cSIa= .99; fSIa= .99;gSIa= .98; hSIa= .99; iSl a = .99;j SI (1 =99). To induce different range and frequency values, the scope of each distribution varied. The narrow condition provided others’ interpretation four points above and below the message’s content; the wide condition spanned seven points above and below the message’s content. For normal distribution, an equal number of opinions were more positive and negative than the message; for negative skew distribution, seven opinions were more positive and three opinions were more negative than the content. Table 2 provides student ratings of these interpretations. The maximum and minimum scores each participant gave the Others’ interpretations were used to calculate a range value denominator. The range value numerator was calculated by (a) determining which interpretation from the others resided the farthest from the control group’s estimate, and then (b) subtracting this interpretation from it. The absolute difference between the extreme interpretations from others served as the range value denominator. For their frequency value numerator the experimenter counted the number of others’ interpretations scaled more positively and negatively than baseline estimates. The number of others evaluated, 10, served for their frequency value denominator. The two values were averaged into a single predicted social influence score. Descriptive statistics of range value, frequency value, and predicted social influence score may be seen in Table 2. 23 Others" credibility. Participants indicated the credibility of each of the others who interpreted their newspaper article on a single 5-point scale, 5 = very credible, I = very uncredible. These scores were rescaled, 2 = very credible, -2 = very uncredible. Source attribution. Participants identified who they thought wrote their newspaper article in an open-ended question. This information does not appear in the analyses, but is available upon request. Results Participants in the control group rated this experimental newspaper article as opposing Vision 2020 (M = -2.90, SD = 7.10), but within sampling error of a neutral rating, I (9) = -1.29, ns. Participants interpreted this article’s opposition to Vision 2020 differently if they read how 10 other (fictitious) students interpreted this article. On average, participants reading others’ interpretations moved 20% up or down the scale used to index the bias represented in the newspaper article (see information by condition in Table 3). Participants in the experimental conditions rated the fictitious 10 students as credible (M = .23, SD = .52), t (39) = 2.86, p < .05, without variation between conditions (F< 1). Article interpretation The social influence hypothesis, see Figure 3, coincided with these data. Each participant’s range value (asymmetrical closeness to one endpoint over the other) and frequency value (asymmetrical representation of more positive versus negative interpretations) were averaged to create a predicted social influence scorez. Their social 2 The two values were analyzed as separate values within a multiple regression. Using the single averaged score, i.e., the predicted social influence score, accounted for the same amount of variance in participants’ message interpretations as the two separate values. Because multiple R and single r were similar, the 24 influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, accounted for how participants’ interpretations deviated from the baseline interpretation, r (39) = .44, p < .05. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (1“ < 1). Attitude change All participants’ attitudes toward Vision 2020, including those in the control group, became less favorable after reading the newspaper article opposing Vision 2020 (M change = -2.46, SD = 5.61), t (49) = -3.10,p < .05. For those exposed to others’ interpretations, how their article interpretation deviated from the baseline interpretation predicted how their attitudes toward Vision 2020 changed, r (39) = .4l,p < .05. The linear discrepancy model fit these data well. The correlation between participants’ initial attitude toward Vision 2020 and their attitude change was negative, r (3 9) = -.21. Additionally, the autocorrelation between the initial and final attitude reports was high (.72). This two-step model: Others’ interpretations influence how participants interpret an article and participants’ interpretations, in turn, influence how they change their attitudes toward Vision 2020, coincided with this data, X2 (I, 39) = .01, ns, RMSE = .00 (see Figure 3 for model with corrected parameter estimates). Whether participants drove cars on campus or not did not affect this model (F < l). decision was made to use the more parsimonious model. Only the predicted social influence score is used in the rest of the manuscript. 25 Additional effects For those exposed to Others’ interpretations, their initial attitudes toward Vision 2020 (B = .21) and the use of non-motorized vehicles, such as walking, hiking, or skating to places on campus ([3 = .60) related to their final attitudes toward non-motorized vehicles, F (2, 37) = 17.86, p < .05, R = .70. As approval ofthe parking plan decreased, their approval of non-motorized vehicles on campus decreased. Their attitudes toward Vision 2020 did not relate to any of their final attitudes toward the other issues (trustee’s recent proposal, course requirement, parking facilities, international teaching assistants, advising office, diversity on campus, and science classes). Discussion A two-step model of social influence inspired by Asch’s (1940) conclusion that group standards change how people interpret objects under evaluation was tested in this experiment. The two-Step, causal model received empirical support. Pre-existing knowledge of how biased (fictitious) other people thought a newspaper article was in addressing Vision 2020 affected participants’ own perceptions of the article’s bias. The way in which participants’ perceptions deviated from the control group predicted how participants’ attitudes changed toward Vision 2020. The two-step model predicted their article perceptions and their resulting attitude change. Initial attitudes toward the Vision 2020 parking plan did not influence final attitudes toward other, related issues strongly and did not influence unrelated issues at all. Initial attitudes correlated weakly to one related topic, evaluations of using non- motorized vehicles on campus. As participants reported more initial approval of the Vision 2020 parking plan and using non-motorized transportation, such as walking, 26 hiking, or skating, to places on campus, they reported more final approval toward non- motorized transportation. Without longer longitudinal studies the long-term impact of changes in attitudes toward Vision 2020 remains hidden. Longer studies provide an additional benefit by allowing scholars to see how long participants’ attitude change toward Vision 2020 would be sustained. Although the model received empirical support in this experiment, replication using newspaper articles that support Vision 2020 as well as presenting both kinds of bias with different issues provides a more rigorous test. The next set of experiments presents these replications. 27 Chapter 3: Replication To test how well the two-step model of social influence replicates, five experiments varying article advocacy (supportive or opposing) and issue (implementing the Vision 2020 parking plan, requiring a research methods course before students declare a communication major, and employing international teaching assistants for undergraduate classes) were conducted. The two-step model under investigation may be seen in Figure 3. These experiments repeated the design, procedure, and instrumentation from Experiment 1. Each experiment used separate samples; within each experiment there were independent groups. The measurement validity and reliability showed no significant changes from Experiment 1 or between experiments. Refer to Table 4 for means, standard deviations, and reliabilities of articles and attitude changes toward issues. Vision 2020 Support Participants Undergraduate students (n = 95) enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 2.21), in their third year at the college (SD = 1.26), female (62%), and drove cars on campus (59%). Design, procedure, and instrumentation The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial (n = 75), control-group (n = 21) design with random assignment. Variation in the scope and distribution of others’ interpretations induced differences in participants’ range and frequency values. Participants completed an 28 attitude survey before and after processing the newspaper article supporting Vision 2020. The procedures for this experiment replicate those used in experiment I. All indicators passed tests of unidimensionality (Hunter & Gerbing, 1982). Measurement validity and reliability showed no significant changes from Experiment 1. Results Participants in the control group rated this experimental newspaper article as supporting Vision 2020 (M: 8.04, SD = 4.54), t (19) = 8.12,p < .05. Participants interpreted this article’s support for Vision 2020 differently ifthey read how 10 other (fictitious) students interpreted this article. Participants in the experimental conditions rated the fictitious 10 students as credible (M = .37, SD = .42), t(73) = 7.55, p < .05 without variation between experimental conditions (F < 1). Article interpretation. The social influence hypothesis, see Figure 3, was inconsistent with these data. Their predicted social influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, did not account for how article interpretations between experimental and control group participants differed from zero, r (73) = .08, ns. Under fiirther investigation, almost 30% of the participants (n = 22) who read the supportive article held pre-existing attitudes outside of any of the others’ interpretations oftheir article. In this case these participants strongly opposed Vision 2020 (M = -8.23, SD = 4.07), t (19) = -9.27, p < .05. For those whose held these strong, negative pre- existing attitudes, their predicted social influence score accounted for how their interpretations deviated from the control group’s interpretation, r (20) = .30, ns, as in 29 Experiment 1. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < 1). For the rest of the participants who read this article (n = 53), their pre-existing attitude toward Vision 2020 was supportive (M: 2.31, SD = 5.51), t (51) = 3.11,p < .05. Their social influence prediction did not account for how their article interpretations deviated from the control group, r (51) = .01, ns. Those in only one condition, narrow scope and normal frequency, estimated their supportive article as much less supportive (M = -4.07, SD = 6.86) than the control group’s interpretation, while all other participants perceived the article similarly to the control group (M = -.58, SD = 4.51), F (1, 51) = 4.72, p < .05, r = .29. Others’ credibility accounted for no additional variance (F < 1). Attitude change. All participants’ attitudes toward Vision 2020, including those in the control group, became more favorable after reading the newspaper article supporting Vision 2020 (M change = 2.62, SD = 5.46), t (93) = 4.64, p < .05. For those exposed to others’ interpretations, their deviations from the control group’s interpretation of the article predicted how their attitudes toward Vision 2020 changed, r (73) = .29, p < .05. The linear discrepancy model fit these data well. The correlation between participants’ initial attitude toward Vision 2020 and their attitude change was negative, r (93) = -.23. Additionally, the autocorrelation between the initial and final attitude reports was high (.73). The hypothesized two-step model does not receive empirical support because the first link failed with most of the participants. The mediation model, changes in attitudes mediated through interpretations of a message, coincided with this data, X2 (1,74) = .01, 30 ns, RMSE = .00 (see Table 5 for corrected parameter estimates). Whether participants drove cars on campus or not did not affect this model (F < 1). Additional effects. Their initial attitudes toward Vision 2020 did not relate to any of their final attitudes toward the other issues. This result differed from Experiment 1. International Teaching Assistants Opposition Participants Undergraduate students (it = 108) enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 1.38), in their third year at the college (SD = .70), and female (77%). Design, procedure, and instrumentation The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial (n = 90), control-group (n = 18) design with random assignment. Variation in the scope and distribution of others’ interpretations induced differences in participants’ range and frequency values. Participants completed an attitude survey before and after processing the newspaper article opposing the employment of international teaching assistants (ITAs). The procedures for this experiment replicate those used in Experiment 1. All indicators passed tests of unidimensionality (Hunter & Gerbing, 1982). Measurement validity and reliability showed no significant changes from Experiment 1. Results Participants in the control group rated this experimental newspaper article as opposing the employment of international teaching assistants (ITAs) in undergraduate classes (M = -7.72, SD = 5.60), t (16) = -5.85, p < .05. Participants interpreted this 31 article’s opposition toward employing ITAs differently if they read how 10 other (fictitious) students interpreted this article. Participants in the experimental conditions rated the fictitious 10 students as credible (M = .28, SD = .50), t(88) = 5.42, p < .05, without variation between experimental conditions (F < 1). Article interpretation. The social influence hypothesis, see Figure 3, coincided with these data, although the effect was within sampling error of zero. Their predicted social influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, did not account significantly for how article interpretations between experimental and control group participants differed, r (88) = .18, p = .09. Experimental conditions and assessments of the Others’ credibility accounted for no additional variance (F < 1). Attitude change. All participants’ attitudes toward employing ITAs, including those in the control group, became less favorable after reading a newspaper article opposing ITAs’ employment (M change = -l.75, SD = 5.27), t (106) = -3.47,p < .05. For those exposed to others’ interpretations, their deviations from the control group’s interpretation of the article predicted how their attitudes toward employing ITAs changed, r (88) = .22, p < .05. The linear discrepancy model fit these data well. The correlation between participants’ initial attitudes toward Vision 2020 and their attitude changes was negative, r (88) = -.52. Additionally, the autocorrelation between the initial and final attitude reports was strong (.59). This two-step model: others’ interpretations influence how participants interpret an article and participants’ interpretations, in turn, influence how they change their attitudes toward employing ITAs, coincided with this data, X2 (1,89) = 1.81, ns, RMSE = 32 .04 (see Table 5 for corrected parameter estimates). High error associated with the model and limited support for the first link in the chain limits empirical support for the two-step model. Additional effects. For those exposed to others’ interpretations, their initial attitudes toward international teaching assistants ([3 = .10) and a trustee’s proposal to reimburse students’ tuition if students could not understand their teachers (0 = .85) related to their final attitudes toward the trustee’s proposal, F (2, 88) = 162.19,p < .05, R = .89. Their attitudes toward international teaching assistants did not relate to any oftheir final attitudes toward the other issues. International Teaching Assistants Support Participants Undergraduate students (it = 1 17) enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 2.16), in their third year at the college (SD = .66), and female (78%). Design, procedure, and instrumentation The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial (n = 97), control-group (n = 20) design with random assignment. Variation in the scope and distribution of others’ interpretations induced differences in participants’ range and frequency values. Participants completed an attitude survey before and after processing a newspaper article supporting the employment of international teaching assistants (ITAs). The procedures for this experiment replicate those used in Experiment 1. All indicators passed tests of 33 unidimensionality (Hunter & Gerbing, 1982). Measurement validity and reliability showed no significant changes from Experiment 1. Results Participants in the control group rated this experimental newspaper article as supporting the employment international teaching assistants (ITAS) in undergraduate classes (M = 8.50, SD = 4.58), t (18) = 8.30, ns. Participants interpreted this article’s support of employing lTAs differently ifthey read how 10 other (fictitious) students interpreted this article. Participants in the experimental conditions rated the fictitious 10 students as credible (M = .34, SD = .47), t (95) = 7.25, p < .05, without variation between experimental conditions (1" < 1). Article interpretation. The social influence hypothesis, see Figure 3, was inconsistent with these data. Their predicted social influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, associated with how participants’ interpretations deviated from the control group’s interpretation, r (95) = -.33, p < .05, in a direction counter to prediction. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < 1). Under further investigation, 46% of the participants (n = 45) who read the supportive article held pre-existing attitudes outside of any of the others’ interpretations of their article. In this case these participants strongly opposed the employment ITAs (M = -7.42, SD = 3.70), t(43) = -13.45,p < .05. For those who held these strong, negative pre-existing attitudes, their social influence score associated with how their interpretations deviated from the control group’s interpretation counter to prediction, 34 r(43) = -.43, p < .05. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < 1). For the other half of participants who read this article (n = 52), their pre-existing attitude toward employing international teaching assistants was near the scale’s neutral, mid-point (M= -1.13, SD = 4.65), t(50) = -1.75, ns, Their social influence score associated with how their article interpretation deviated from the control group’s interpretation counter to prediction, r (50) = -.28, p < .05. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < 1). Attitude change. All participants’ attitudes toward employing ITAs, including those in the control group, became more favorable after reading a newspaper article supporting their ITAs’ employment (M change = 2.84, SD = 4.86), t(115)= 6.33,p < .05. For those exposed to others’ interpretations, their deviations from the control group’s interpretation of the article did not predict how their attitudes toward employing ITAs changed different from zero, r (95) = .04, ns. Although participants did not exhibit much attitude change, the linear discrepancy model fit these data. The correlation between participants’ initial attitudes toward international teaching assistants and their attitude changes was negative, r (96) = -.21. Additionally, the autocorrelation between the initial and final attitude reports was strong (.65). Under further investigation, participants seemed to exhibit a different pattern for attitude change if they held pre-existing attitudes very opposed to employing ITAs, r (43) = -.13, ns, versus if they held less extreme pre-existing attitudes, r (50) = .15, ns. Neither of these correlations differed significantly from zero. 35 Although the first part of the two-step model turned out counter to the prediction, the mediated model coincided with these data, X2 (1, 96) = .21, ns, RMSE = .01 (see Table 5 for corrected parameter estimates). The two-step model did not receive empirical support because the first hypothesis was inconsistent with these data. Additional effects. For those exposed to others’ interpretations, their initial attitudes toward international teaching assistants (0 = -.10) and a trustee’s proposal to reimburse students’ tuition if students could not understand their teachers ([3 = .81) related to their final attitudes toward the trustee’s proposal, F (2, 94) = 109. 18, p < .05, R = .84. Their attitudes toward international teaching assistants did not relate to any of their final attitudes toward the other issues. This result replicated how participants’ responded to an article opposing the employment of ITAs. Statistical Requirement Opposition Participants Undergraduate students (it = 48) enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 1.61), in their third year at the college (SD = .83), female (68%), and majors in communication (86%). Design, procedure, and instrumentation The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial (n = 39), control-group (n = 9) design with random assignment. Variation in the scope and distribution of others’ interpretations induced differences in participants’ range and frequency values. Participants completed an attitude survey before and after processing a newspaper article opposing a new requirement to pass a 36 statistical course before declaring communication as a major. The procedures for this experiment replicate those used in Experiment 1. All indicators passed tests of unidimensionality (Hunter & Gerbing, 1982). Measurement validity and reliability showed no significant changes from Experiment 1. Results Participants in the control group rated this experimental newspaper article as opposing a new requirement for students to pass a statistical course before they could declare communication as their major (M= -6.00, SD = 6.16), t (7) = -2.58,p < .05. Participants interpreted this article’s opposition toward this course requirement differently if they read how 10 other (fictitious) students interpreted this article. Participants in the experimental conditions rated the fictitious 10 students as neutral on credibility (M = .09, SD = .51), t (37) = 1.1 1, us, without variation between experimental conditions (F< 1). Article interpretation. The social influence hypothesis, see Figure 3, coincided with these data. Their predicted social influence scores, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, accounted for how participants’ interpretations deviated from the control group’s interpretation, r (3 7) = .36, p < .05. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < 1). Attitude change. All participants’ attitudes toward a new statistical course requirement, including those in the control group, became less favorable after reading a newspaper article opposing a statistical course requirement (M change = -l .08, SD = 5.13), t (47) = -1.46, us. For those exposed to others’ interpretations, their deviations 37 from the control group’s interpretation was in the right direction of how their attitudes toward employing ITAs changed, r (3 7) = .23, ns, but the correlation was within sampling error of zero. The linear discrepancy model fit these data well. The correlation between participants’ initial attitudes toward this requirement and their attitude changes was negative, r (38) = -.31. Additionally, the autocorrelation between the initial and final attitude reports was high (.83). The two-step model: others’ interpretations influence how participants interpret an article and participants’ interpretations, in turn, influence how they change their attitudes toward the statistical requirement, coincided with these data, X2 (I, 38) = .32, ns, RMSE = .02 (see Table 5 for corrected parameter estimates), although the error was high. Whether participants majored in communication or some other discipline did not affect this model (F < 1). Additional effects. For those exposed to others’ interpretations, their initial attitudes toward the new statistical course requirement ([3 = .24) and toward the employment of international teaching assistants (B = .31) related to their final attitudes toward international teaching assistants, F (2, 37) = 4.81, p < .05, R = .46. In addition, their initial attitudes toward the new requirement ([3 = -.20) and toward the new parking plan, Vision 2020, (B = .65) related to their final attitudes toward Vision 2020, F (2, 37) = 16.74, p < .05, R = .70. Their attitude change toward the new statistical requirement did not relate to any of their final attitudes toward the other issues. 38 Statistical Requirement Support Participants Undergraduate students (it = 50) enrolled in communication courses at a large Midwestern university participated in this study. On average, participants were 21 years old (SD = 1.61), in their third year at the college (SD = 1.13), female (60%), and majors in communication (77%). Design, procedure, and instrumentation The experimental design was a scope (wide or narrow) by distribution (negative- skew or normal) factorial (n = 40), control-group (n = 10) design with random assignment. Variation in the scope and distribution of others’ interpretations induced differences in participants’ range and frequency values. Participants completed an attitude survey before and after processing a newspaper article supporting a new requirement to pass a statistical course before declaring communication as a major. The procedures for this experiment replicate those used in Experiment I. All indicators passed tests of unidimensionality (Hunter & Gerbing, 1982). Measurement validity and reliability showed no significant changes from Experiment 1. Results Participants in the control group rated this experimental newspaper article as neutral toward a new requirement for student to pass a statistical course before they could declare communication as their major (M = .75, SD = 6.94), t (8) = .28, ns. Participants interpreted this article’s support of this statistical course requirement differently if they read how 10 other (fictitious) students interpreted this article. Participants in the 39 experimental conditions rated the fictitious 10 students as credible (M = .34, SD = .37), t (38) = 5.74, p < .05 without variation between experimental conditions (F < 1). Article interpretation. The social influence hypothesis, see Figure 3, coincided with these data, however the correlation resides within sampling error of zero. Their predicted social influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations ofthis article, did not account significantly for how participants’ interpretations deviated from the control group’s interpretation, r (3 8) = .21, ns. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < l). Attitude change. All participants’ attitudes toward a new statistical course requirement, including those in the control group, did not change after reading the newspaper article supporting this requirement (M change = -.04, SD = 3.38), t (48) = -.08, ns. Participants seemed to exhibit a different pattern for attitude change if they were in the control group (M change = -1.80, SD = 3.05) versus the experimental group (M change = .40, SD = 3.35); however, neither of these change scores significantly differed from zero. For those exposed to others’ interpretations, their deviations from the control group’s interpretation of the article did not predict how their attitudes toward a new requirement changed, r (3 8) = -.06, us. Even though participants’ attitudes did not change dramatically, the linear discrepancy model fit these data well. The correlation between participants’ initial attitudes toward the new statistical course requirement and their attitude changes was negative, r (3 8) = -.43. Additionally, the autocorrelation between the initial and final attitude reports was high (.87). 40 Although the second path was inconsistent with the two-step model, the mediation model coincided with these data, X2 (1, 39) = .42, ns, RMSE = .03 (see Table 5 for corrected parameter estimates), but the error was high. In addition, a participant characteristic did relate to the results. Participants with a communication major held more favorable attitudes toward the new course requirement (M = .35, SD = 3.08) than participants with other majors (M= -1.81, SD = 3.89) t (48) = 1.95, p < .05, r = .28. Additional effects. Their attitude change toward the new statistical requirement did not relate to any of their final attitudes toward the other issues. This result differed from participants’ responses to reading an article opposing the same requirement. Meta-analytic results Table 5 summarizes the two sets of correlations corrected for measurement reliability (Hunter, Schmidt, & Jackson, 1982) from all the previous experiments, including Experiment 1. The first correlation represents the relationship between participants’ predicted social influence scores (the average of their range and frequency values) and their deviation from the control groups’ interpretations. The second correlation represents the relationship between their interpretation deviations and their subsequent attitude changes. Across newspaper articles, the predicted social influence score exhibits a small influence (r Named = .08) on how participants’ interpretations deviate from baseline interpretations, while participants’ interpretations exhibit a moderate influence (r wwgmed = .19) on their attitude change. The variance in the correlations between social influence and article interpretation varies enough to investigate for a moderator (Hunter, Schmidt, & Jackson, 1982), X2 (2, 376) = 27.28, p < .05. An article’s valence (support or opposition) seems to be a moderator, r (5) = .70, p < 41 .05. Splitting the experimental results by article valence decreases the variance between correlations for articles opposing issues, but not those supporting issues. For articles opposing an issue, the two-step model holds. Others’ interpretations influenced how participants interpret an article differently from the control group (r WWW: .30). Their interpretation deviations, in turn, influenced how they changed their attitudes (r WWW: .30). The predicted model does not hold for newspaper articles supporting an issue. The variance between the results of experiments using supportive articles still exceeds variation expected from sampling error, X2 (2, 207) = 11.41, p < .05, therefore other mediators probably persist’. Discussion These experiments tested if the two-step model of social influence replicated with newspaper articles, which differed in their advocacy (supportive or opposing) and their issue. For those participants who read articles opposing issues: employing international teaching assistants and requiring a statistical course before declaring a communication major, the two-step model held, thereby replicating Experiment 1. The sum of participants’ range and frequency values, from their knowledge of other students’ perceptions of an article’s bias in addressing an issue, predicted how participants’ perceptions of an article’s advocacy differed from the control group. Their interpretation deviations, in turn, predicted how their attitudes changed toward the article’s issue. The two-step model was inconsistent with data from participants who read articles supporting these same issues. In attempting to investigate this situation, one factor emerged. Some participants, sometimes almost half of the sample, held very negative 3 The supportive articles also were separated into two groups based on the strength of their pre-existing negative attitudes toward the article topics. This breakdown did not reduce variance between the studies. 42 attitudes toward the article’s issue. Even with splitting the sample on these pre-existing attitudes, no consistent pattern of effects emerged. Sometimes knowledge of others’ perceptions influenced those with strong, negative pre-existing attitudes as predicted, but other times others’ perceptions had the complete opposite effect. Without a consistent pattern nor any prior reason to expect the causal model to fail with supportive articles, this question remains for future research. As a final test of the causal model, and its theoretical premise, a final experiment tests if the strength of the predicted social influence varies as the ambiguity of the words used within a newspaper article varies. According to this paper’s theoretical premise, others influence how participants disambiguate the meaning of words. Some words inherently present more ambiguity, or different possible meanings, than do others. If words in a newspaper article possess more ambiguity, then others should be able to influence how peOpIe interpret the words’ meaning. In contrast, if words in a newspaper article possess less ambiguity, others’ interpretations should have little impact. To test this fundamental assumption, the last experiment replaces words in one experimental article with synonyms that possess more or less ambiguity. 43 Chapter 4: Varying Ambiguity This experiment further tests if people use contextual information, such as knowledge of how other people interpreted words, to disambiguate the words used in these articles. The words in one newspaper article, advocating against the Vision 2020 parking plan, were replaced with synonyms that possessed more or less ambiguity. All participants reviewed the same interpretations from 10 fictitious students. When the words in the newspaper article possess less ambiguity, knowledge of how others students interpreted an article should have less influence on participants’ own interpretations. When the words possess more ambiguity, knowledge of how others students interpreted an article Should have more influence on participants’ own interpretations. Participants Undergraduate students (n = 34) enrolled in communication courses at a large Midwestern university participated in this study. Participants were 22 years old (SD = .85), in their fourth year at the college (SD = .26), female (77%), and drove cars on campus (81%). Design The experimental design is single factor design (high ambiguity or low ambiguity) with 17 participants randomly assigned to each condition. Participants completed an attitude survey before and after processing a newspaper article opposing Vision 2020. The experiment repeated the same procedure and instrumentation from Experiment 1. 44 Procedure The procedure for this experiment mirrored the one used for Experiment 1. Only the words in the newspaper article varied between the two conditions. In order to vary word ambiguity, the experimenter counted the number of dictionary entries, or possible interpretations, for words within the text of article. Synonyms with more entries appeared in the article with high ambiguity (from 7 to l 1 entries, with an average 9 entries); synonyms with fewer entries appeared in the article with low ambiguity (from 1 to 4 entries, with an average 2 entries). In both articles, synonyms were provided for the same words; thirty-six words (about 10%) were varied, see Appendix. All participants read and categorized the same interpretations from other students. These interpretations came from the wide scope and negative-skew distribution induction in Experiment 1. All indicators passed tests of unidimensionality (Hunter & Gerbing, 1982). The measurement validity and reliability showed no significant changes from Experiment 1 or between experiments. Instrumentation Article advocacy. Participants indicated their interpretations of a newspaper article’s advocacy of an issue with (a) an open-ended question, asking them how they interpreted the article’s meaning and (b) three 9-point, semantic differential items. Items asked participants to rate the extremity of the article’s advocated position on Vision 2020 with anchors, very favorable/very unfavorable, strongly like/{strongly dislike, and strongly support/strongly oppose. A single summed score for article advocacy was generated, 12 = strongly supported, -12 = strongly opposed, SI a = .97. 45 Attitude. Participants indicated their attitudes toward Vision 2020 and other issues covered in their local paper on three 9—point, semantic differential items for each issue. Items asked participants how they felt about an issue, e.g., Vision 2020 with anchors, very favorable 'very unfirvorable, strongly like strongly dislike, and strongly support»Strong/y oppose. A single summed score for each issue was generated, 12 = strongly supported, -12 = strongly opposed (average SI a = .97). The change scores were used, (Vision 2020, S] a = .90; Trustee proposal, S] a = .91; Course requirement, S] a = .92; Parking facilities, SI a = .97; International teaching assistants, S] a = .98; Advising office, SI a = .97; Non—motorized transportation, SI a = .93; Diversity on campus, SI a = .99; Science classes, S] a = .61). Range and frequency values. Participants scaled what bias others, labeled with letters “a” through “j” to retain anonymity, thought an article exhibited on three 9-point semantic differential items with anchors, very firvorable/very unfavorable, strongly like/strongly dislike, and strongly supportstrotrgly oppose. A single summed score for each person was generated, 12 = strongly supported, -12 = strongly opposed, (a SI 0: = .97;bSIa=.97;cSIa=.98;d SIa=.97;eSIa= .97;fSIa=.98;gSIa=.97;hSla = .97; i SI a = .98;j SI (1 = .97). Range and frequency value calculations matched those performed in Experiment 1. Others ’ credibility. Participants indicated the credibility of each of the others who interpreted their newspaper article on a single 5-point scale, 5 = very credible, 1 = very uncredible. These scores were rescaled, 2 = very credible, -2 = very uncredible. 46 Source attribution. Participants identified who they thought wrote their newspaper article in an open-ended question. This information does not appear in the analyses, but is available upon request. Results Participants in the control group rated this experimental newspaper article as Opposing Vision 2020 (M = -2.24, SD = 7.1 1), but within sampling error Ofa neutral rating, t (32) = -1.83, ns and Experiment 1. Participants interpreted a newspaper article’s opposition to Vision 2020 differently if they read how 10 other (fictitious) students interpreted this article. On average, participants reading others’ interpretations moved 25% up or down the scale used to index the bias represented in the newspaper article. Participants in the experimental conditions rated the fictitious 10 students as credible (M = .20, SD = .33), t (32) = 3.51,p < .05 without variation between experimental conditions (F < 1). Article interpretation The social influence hypothesis, see Figure 3, coincided with these data. Their predicted social influence score, the sum of frequency and range values developed from each participant’s exposure to others’ interpretations of this article, accounted for how participants’ interpretations deviated from the control group’s interpretation. Those reading the article with ambiguous synonyms showed a strong correlation between their social influence score and how their interpretations deviated from the control group, r(15) = .64, p < .05. Those reading the article with unambiguous synonyms showed a small correlation, within sampling error of zero, between their social influence score and how their interpretations deviated from the control group, r (15) = -.07, us. As predicted, 47 words with more inherent ambiguity enhanced the social influence; words with less ambiguity reduced this influence. Experimental conditions and assessments of the others’ credibility accounted for no additional variance (F < l). Attitude change Across conditions, participants’ attitudes toward Vision 2020 did not change after reading a newspaper article opposing Vision 2020 (M change = .70, SD = 4.35), t (32) = .92, ns. Their deviations from the control group’s interpretation of the article predicted how their attitudes toward Vision 2020 changed, r (32) = .41, p < .05. The linear discrepancy model fit these data well. The correlation between participants’ initial attitudes toward Vision 2020 and their attitude changes was negative, r (32) = -.28. Additionally, the autocorrelation between the initial and final attitude reports was high (.81 ). The two-step model was tested only for those reading the ambiguous article, because the first link diminished, as predicted, with the unambiguous article. For these participants, others’ interpretations influence how participants interpret an article (corrected r (15) = .65) and participants’ interpretations, in turn, influence how they change their attitudes toward Vision 2020 (corrected r (15) = .30), coincided with these data, X2 (1,16) = .01, ns, RMSE = .00. Whether participants drove cars on campus or not did not affect this model (F < 1). Although not predicted, when looking between conditions, the relationship between interpretation deviation and attitude change was stronger for those who read the unambiguous article, r (15) = .56, p < .05, versus those who read the ambiguous article, r (15) = .28, ns. 48 Additional effects Their initial attitudes toward Vision 2020 did not relate to any of their final attitudes toward the other issues. This result differed from Experiment 1. Discussion The two-step model presented in this paper rests on a fundamental assumption: ambiguity matters. If people use contextual features to disambiguate the meaning of words in a message, then knowledge of others’ interpretations should only influence participants’ own interpretations to the degree to which these words possess some ambiguity. In this experiment, when the words in one newspaper article were replaced systematically by words with less ambiguity, i.e., fewer dictionary entries, contextual information should have less influence; words that are more ambiguous should necessitate greater use of contextual information. This assumption coincided with the data. The relationship between participants’ range and frequency values, from their knowledge of other students’ perceptions, and how participants’ perceptions of an article’s advocacy differed from the control group changed in relation to word ambiguity. The relationship increased with the ambiguous synonyms and virtually disappeared with the unambiguous synonyms. As ambiguity increases, participants do seem to depend more on contextual features as they determine the extremity of a given message’s advocated position toward an issue. This experiment’s ambiguous condition exhibited the strongest impact of this type of social influence across all the previous experiments. 49 Chapter 5: Discussion When words in messages possess ambiguity, people must use some contextual information to disambiguate their meaning. Knowledge of how other people disambiguated these words may be one such contextual feature. Over sixty years ago Asch wrote that social influence may not just change how people evaluate objects, but influence what objects people think may be under evaluation. Psycho-physics theories were used in an attempting to develop a two-step model to predict how others might influence people’s message perceptions in this way. The proposed two-step model makes predictions, which often differ from other models of social influence, e. g., conformity. When tested in multiple experiments, the two-step model coincided with how experimental participants interpreted newspaper articles and subsequently changed their attitudes within two boundary conditions. First, the articles needed to present a negative bias toward the issues they were addressing. Second, the words in the newspaper article needed to possess some ambiguity. The second boundary condition was anticipated theoretically as an underlying assumption of this type of social influence. The first boundary condition was unexpected. One reason why the two-step model failed to predict reactions to the articles that presented a favorable bias may have to do with the choice of issues. Foremost these issues: course requirements, parking plans, and teaching assistants, all pertain to university administrative decisions. Participants reading the articles supporting these issues were more likely to guess that the author was an administrator than those reading the articles opposing these issues. It is possible that participants did not elaborate as much on articles, which they might have believed to be propaganda from university 50 administration, versus appeals from their fellow students. Other contextual features that might vary how much people would elaborate on the message itself Should be investigated in future research. The cognition limitation begs yet another point: ambiguity in messages may relate to the cognitive load people hear when reading messages. Persuasion theories that focus on how different amounts of cognition affect persuasive outcomes may be bounded by the amount of ambiguity within the message itself. Across these experiments, determining if changing people’s attitudes toward one issue also affects their attitude toward other issues remains unclear and inconsistent. One reason for this lack of clarity may be the short time span that elapsed between the first attitude report and the final attitude report. On average, 20 minutes lapsed between the two reports. This amount of time may simply be too short to allow related attitudes to change. In addition, experiments with longer durations of time between observations may provide insight into how long these attitude changes may sustain. Interestingly, participants evaluated the other students who read the newspaper article before they did as relatively credible. Future research should vary the credibility of others providing their interpretations to see if credibility plays a role in this type of social influence. The question remains if anyone might serve as a source to disambiguate a message or this type of social influence is bounded others’ credibility. Limitations At least three features of these studies limit their internal and external validity: issues, time, and ambiguity measure. The concerns with the issues chosen for these articles and the short duration between pre and post testing were addressed previously. 51 The ambiguity measure, using the number of entries for each word in the dictionary, is a blunt tool. This method of indexing ambiguity does not address qualitative differences in the type of entries. For example, the word “strong” has twenty-one entries, while “cleave” has two. The entries for “strong” are all relatively similar, e.g., physically powerful, force of character, or effective exercise of authority, etc., however, the entries for “cleave” are direct opposites, i.e., to adhere together or to split apart. In this case, the need to disambiguate a word like “cleave” from two opposite meanings may be more critical than disambiguating the shades of gray in “strong.” Without addressing this component of the words used in these messages, the conclusions drawn from these studies are limited. Future research and implications The next studies to build on this research will address real others, new issues, and consequences for c0gnitive theories of social influence. In order to improve ecological validity, these studies will be replicated with people providing their interpretations Ofa newspaper article, in person. Although some applied circumstances provide anonymous authors for interpretations, e.g., those peer reviewing a medical malpractice suit may see how other doctors interpreted the situation (as malpractice or not) before they read the case, themselves, most likely this information would be provided in person. In these future studies, additional efforts will be taken to seek out issues that seem to be sponsored by the reader’s peer group. In these studies, most participants thought that a peer was the author of the oppositional articles, while administrators were the authors of the supportive articles. As Stated earlier, the suspected author of the article may also help disambiguate these articles in ways that currently were not addressed. If 52 using different issues does help to discover why the model failed with supportive articles, attempts to disentangle mediators and moderators will be pursued. Last, this line of research may provide insight into existing theories. As stated earlier, the amount of cognitive work implied in disambiguating words in a message may impact dual-processing theories of persuasion (e.g., ELM or HSM, see Eagly & Chaiken, 1993 for a review). When people need to look to contextual cues to disambiguate words in a message, they may attend to these ‘peripheral’ cues more than if they do not need to disambiguate the message. The need to disambiguate a message may also make processing the message feel more difficult, thereby qualifying the potential utility, credibility, and one’s involvement with the message’s content. On the other hand, people may elaborate more on the words and content of the message, because they need to disambiguate the message, potentially encouraging more central processing. Future research may be able to clarify when and how message ambiguity may interact with cognitive models of persuasion. In addition, a theory of organizational communication, strategic ambiguity (Eisenberg, 1984), may be impacted. The idea behind strategic ambiguity is to use symbols for organizational values that inherently possess some ambiguity so that employees may make individual interpretations of these values and think that other employees share these values. This suggestion attempts to balance maximum individuality and organizational cohesion. Other researchers suggest messages like PSAs should be designed with strategic ambiguity (DeJong, Wolf, & Austin, 2001). These studies and future work should provide explanatory and pragmatic guidance for how 53 messages may be designed with strategic ambiguity and the consequences ofthis strategy for message effects. The final experiment provides insight into an interesting decision for message designers. Unambiguous messages may influence attitude change more noticeably than ambiguous messages. Participants’ attitude changes after reading the unambiguous message were considerably higher than the changes evidenced in ambiguous experimental conditions. Although an ambiguous message might seem like a reasonable alternative to message designers who do not want to seem didactic, they might be missing out on greater attitudinal change. In sum, the two-step model articulated within this paper showed promise for accounting for a specific type of social influence. Sometimes, other people may serve a role to disambiguate the meaning of words within a message, thereby influencing what message people will process. By altering what message people process, a subtle form of persuasion may be produced. This persuasive effect should continue until a new set of circumstances stimulates one to re-evaluate the message’s meaning. This two-step model may begin to provide an explanation for why ambiguous messages produce unexpected results; when other individuals, who control word of mouth, can spin a message’s interpretation. 54 APPENDIX 55 Table 1 Summary of Scale Means, Standard Deviations, and Reliabilities in Experiment 1 Time 1 Time 2 Change Variable Sla M SD Sla M SD Sla M SD Vision 2020 .98 -1.43 6.87 .99 -4.58 7.39 .95 -2.46 5.61 Trusteeproposal .99 4.55 7.15 .99 4.18 7.14 .86 -0.38 2.69 Course . .98 0.58 5.72 .98 0.35 5.42 .92 0.04 3.08 requrrement Parkingfacilities .98 -4.10 7.40 .99 -4.88 6.66 .94 -0.68 3.50 International teaching .97 -I83 4.91 .97 ,-0.28 5.78 .95 1.36 4.94 assistants Advisingoffice .97 3.80 4.28 .98 3.08 5.96 .93 -0.50 3.94 Non-motorized . .97 3.55 5.98 .97 3.23 6.14 .96 0.06 4.83 transportation Diversity on campus .99 7.45 4.25 .99 7.43 4.38 .86 -0.08 1.95 Scienceclasses .92 -1.40 7.1.5 .95 -1.03 7.14 .86 0.22 3.90 56 Table 2: Descriptive statistics of others’ interpretations by experimental conditions. Narrow Wide Normal Negative Skew Normal Negative skew Max 1.8 1.2 4.5 5.0 Min -7.5 -7.0 -11.0 -9.5 Num positive 5 7 5 7 Num negative 5 3 5 3 Note. This message’s content was rated at -2.90. The narrow condition spans four points above and below the content; the wide condition spans seven points above and below the COIIICIII. 57 Table 3 Summary of Newspaper Article Interpretations by Condition in Experiment I Scope Distribution Narrow Wide Control Skewed M -7.10 -1.70 -2.90 SD 5.86 7.24 7.11 n 10 10 10 Normal M -l.10 -3.30 SD 6.35 4.88 n 10 10 58 Table 4 Scale Means, Standard Deviations, and Reliabilities for Variables in Replications Support Opposition V2020 ITA SR ITA SR Newspaper article M (SD) 6.75 (4.97) 9.34 (4.19) 4.60 (5.12) —8.49 (4.57) -3.04 (5.98) SI (1 .98 .96 .98 .95 .94 Vision 2020 M(SD) 2.62 (5.47) -0.19 (4.99) -I.36 (4.23) -0.50 (4.12) -.71 (4.79) SI (1 .93 .92 .95 .91 .93 Trustee proposal M (SD) 0.11 (3.60) -1.21 (4.06) -040 (2.81) -0.55 (3.97) -013 (4.13) SI 01 .80 .91 .87 .94 .63 Course requirement M (SD) 0.43 (3.67) 0.02 (3.78) -004 (3.38) -0.44 (3.29) -l.08 (5.13) SI (1 .89 .93 .88 .89 .94 Parking facilities M (SD) -0.04 (5.17) -0.06 (4.44) -0.76 (3.01) ~0.77 (4.94) 0.48 (4.12) SI 01 .88 .89 .85 .93 .93 ITAs M (SD) 0.83 (4.46) 2.85 (4.86) 0.92 (3.79) -1.75 (5.27) -0.83 (5.21) SI 01 .92 .94 .95 .93 .95 Advising office M (SD) 0.57 (3.79) 0.02 (4.38) 0.36 (4.06) -0.55 (4.21) 0.13 (2.45) S] or .87 .95 .96 .95 .85 Non-motorized transportatron M (SD) -0.33 (3.56) 0.15 (3.85) -0.66 (3.01) 0.05 (3.74) 1.10 (4.80) SI (1 .92 .94 .92 .91 .93 Diversity on campus M (SD) -0.89 (4.07) 0.04 (3.07) -0.04 (3.37) -0.98 (3.17) 0.31 (3.25) SI 01 .93 .95 .94 .95 .85 Science classes M (SD) 0.08 (3.08) 0.26 (3.13) -0.83 (4.96) -0.76 (3.29) -0.37 (3.86) SI (1 .77 .61 .92 .73 .79 Note. All attitudinal variables (this excludes the newspaper article variable) are change scores. 59 Table 5 Summary of Correlations between Social influence, Interpretations, and Attitude Change rPSI,AI {31.5.4 ’7 Opposition Vision 2020 ‘45 .44 40 ITA .19 .25 90 Course .38 .26 39 r weighted .30 .30 169 s,’ .01 .01 (Yr .06