{mags This is to certify that the dissertation entitled FACTORS ASSOCIATED WITH THE EFFECTIVENESS OF COOPERATIVES IN THE THIRD WORLD: A CONCEPTUAL MODEL FOR THE PHILIPPINES presented by Alfredo B. De Torres has been accepted towards fulfillment of the requirements for Ph.D. . Resource Development degreein V (AA/C [i ‘ é‘k/L/V ’7 / Major professor I Date Jul); 29, 1983 MSU is an Affirmative Action/Equal Opportunity Institution 0» 12771 MSU LIBRARIES .—:___ RETURNING MATERIALS: Place in book dr65_to remove this checkout from your record. FINES will be charged if book is returned after the date stamped below. :: P am; » I ”1.5:. Fifi : . V. 4 .1" 9". m.- t " ~.__“-- 1.'III-I 19. a * FACTORS ASSOCIATED WITH THE EFFECTIVENESS OF COOPERATIVES IN THE THIRD WORLD: A CONCEPTUAL MODEL FOR THE PHILIPPINES BY Alfredo B. De Torres A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Resource Deve10pment 1983 ABSTRACT FACTORS ASSOCIATED WITH THE EFFECTIVENESS OF COOPERATIVES IN THE THIRD WORLD: A CONCEPTUAL MODEL FOR THE PHILIPPINES By Alfredo B. De Torres Three basic questions loom large in using cooperatives as a development policy tool in the developing world, particularly in the Philippines: 1) Why is it that cooperatives are easy to organize and hard to sustain?; 2) How can successful cooperatives be developed?; and 3) How can cooperative growth be accelerated and economic efficiency be improved? These questions are addressed in this dissertation. The objectives of the study were to: 1) Review the cooperative approaches conducted in the Philippines with emphasis on causes of failure as a background cooperative agenda; 2) Review the development trends and prospects of Area Marketing Cooperatives in order to discern or identify problems or operational weaknesses and strengths of the organization; 3) Identify the factors associated with the effectiveness of an organization and categorize them for a more systematic analysis; 4) Identify major research gaps and direction as future action-agenda for cooperative evaluation and research; and 5) Design a research study for measuring coopera- tive effectiveness. Government-sponsored cooperatives in the Philippines have followed Euro-American models. It has been a "top-to-bottom" policy generally implemented nation-wide without pilot—testing. More often than not, cooperatives have become a "state welfare enterprise" with inadequate local action resource commitments, or participation of the clientele-system. The review of literature presented in this study suggests that the cooperative "failure factors" of the past include: 1) mistakes in personnel management and member-public relations; 2) mistakes in organization and mistakes in business operation; 3) inadequate linkages; and 4) limited decision-making partici- pation by the clientele system. Two frameworks were identified in this study as being useful for analyzing cooperative performance: 1) organization theory, which provides a framework for understanding, explaining, and predicting organizational effectiveness; and 2) community resource economics theory, which involves the study of the situation, structure, conduct and performance of an institution. The major cooperative "research gaps" pinpointed in this study revolve around implementation analysis (change-agency and clientele-system) and specification assessment of the cooperative organization. Because cooperatives demand con- siderable local action and participatory commitment, emphasis should be placed on a bottom-up approach and on conducting multi-disciplinary action-research to monitor and improve cooperative effectiveness. Guidelines for conducting an action- research program are discussed. ACKNOWLEDGMENT Like any other change process, this study has sur- vived the difficulties through the encouragement and support of numerous individuals and institutions. It is however, impossible to enumerate or mention them all. The author is particulary indebted to his Guidance Committee: Professor Frank A. Fear (Dissertation Research Director and Sociologist) for his constant and persevering supervision. His most energetic posture in guiding this study has substantially improved its quality; Professor Milton H. Steinmueller (Chairperson, Guidance Committee, and a Resource Economist) for his flexibility and liberal- mindedness in handling my ideas and my academic program; Professor Robert D. Stevens (Agricultural Development Economist) a mentor and adviser whose matured ways of handling my "troubled ideas" kept me on course at that time when the going was rough; Professor Warren H. Vincent (Farm Management and Production Economist) as a mentor and intel- lectual stimulator whose research exposure in Third World countries has improved the quality of my critical outlook in development field. The author acknowledges with many thanks the USAID- Philippines-Kansas State University's Integrated ii Agricultural Production and Marketing Project for under- writing the bulk of finances required by my graduate work. I should thank particularly the efficient coordination provided by Dr. William J. Jorns, Assistant Director, International Agricultural Programs of Kansas State Uni- versity. The study would not have been carried out if the author had not received the approval of the University of the Philippines at Los .Bafios, particularly through the active support of Dr. Rodolfo M. Matienzo, Director, Agri- cultural Credit and Cooperatives Institute and concurrent Executive Director of the C00perative Foundation of The Philippines, Incorporated. Also many thanks to Chancellor Emil Q. Javier, Dean Pedro Sandoval and Director Ed Quisumbing. The author also wishes to acknowledge the contribu- tions of friends and fellow Philippine students at MSU for their constant support and inspiration. Finally, special thanks to Jo McKenzie who neatly and professionally typed the manuscript. iii TABLE OF CONTENTS LIST OF TABLES O O O O O O O O O O O O O O O O O O 0 LIST OF FIGURES O O O O O O O O O O O O O O O O O 0 Chapter I II INTRODUCTION 0 O O O O O O O O O I O O O The Relevance of the Agricultural Sector in the Third World . . . . . . Cooperatives as a Strategy for Agricultural Development. . . . . . . Elements of Cooperatives. . . . . Constraints on Cooperatives . . . Importance/Relevance of COOperatives . . . . . . . . . . Rural Development Perspectives and the Cooperatives Strategy: The Philippine Case . . . . . . . . . . . Research Focus . . . . . . . . . . . . Study Objectives. . . . . Rationale for Studying the Area Marketing Cooperatives . . . . . Organization of the Study . . . . THE PHILIPPINES COOPERATIVE PROGRAM. . . Background on COOperatives in the Philippines . . . . . . . . . . . The Philippine Cooperative History . . The Economic-Administrative Crisis Stage (1900-1950) . . . . The Post-war and Social Upheaval Stage (1951-1971). . . . . . . . The Martial Rule Stage (1972...). The Failure of Cooperatives in the Past. . . . . . . . . . . . . . . The New CooPerative System . . Brainstorming Scheme. . . Blue Print Scheme . . . . Trends and Prospects of AMC. . Policy Context. . . . . . iv mow l—‘ \l 10 ll 11 12 14 14 16 16 19 21 21 24 24 26 32 35 Chapter Organizational Context. . . . . . Operational and Financial Context. . . . . . . . . . . . . Statement of Financial Condi- tion and Operations. . . . . . . Measures of Financial Viability . Financial Stability/ Liquidity. . . . . . . . . Growth Potential/ Solvency . . . . . . . . Efficiency/Activity Ratio Profitability . . . . . . Problem Identification . . . . . . . III TOWARDS A FRAMEWORK FOR ANALYZING FACTORS ASSOCIATED WITH COOPERATIVE' EFFECTIWNESS O O O O O O O O O I O O O The Concept of Cooperatives. . . . . . Ways of Viewing Cooperatives. . . Three Schools of Cooperative Thought. . . . . . . . . . . . . Cooperative Principles. . . . . . Cooperatives and Corporations: Comparative Nature of Organizations. . . . . . . . A Conceptual/Analytical Framework for Organizational Effectiveness. . . . . Organization Theory . . . . . . . Theory of Community Resource Economics. . . . . . . . . . . . Indices of Organizational Effectiveness. . . . . . . . . . Organizational Goals. . . . Social Systems Criteria of Organizational Effec- tiveness . . . . . . . . . Measures of Effectiveness . . . . Single-Criterion Measures . Multiple-Criterion Measures Research Gaps . . . . . . . . . . Rationale Towards Organizational Renovation for the Philippines . Implementation Analysis and Assessment . . . . . . . . . . . Implementation as a Research Question. . . . . Action-Research.Towards Organ- izational Renovation . . . Components of COOperative Participatory - Interdis- 43 45 45 45 47 47 48 51 51 52 53 56 57 62 63 64 70 71 72 75 80 85 87 89 93 94 Chapter Page ciplinary Research for the Philippines. . . . . . . 97 List of Participatory and Interdisciplinary Research Projects . . . . . . . . . . 99 IV TOWARDS AN ACTION RESEARCH DESIGN: THE PROBLEM, REVIEW OF LITERATURE AND ANALYSIS DESIGN FOR ORGANIZATIONAL EFFECTIVENESS . . . . . . . . . . . . . . 101 Problem Definition . . . . . . . . . . . 102 Research Plan . . . . . . . . . . . 104 Review of Literature . . . . . . . . . . 105 Success and Failure Factors . . . . 106 Mistakes in Personnel Manage- ment, Member and Public Relations. . . . . . . . . . . . . 107 Mistakes in Organization. . . . . . 108 Mistakes in Business Operations . . 109 Concluding Notes. . . . . . . . . . 121 Research-in-Action: A Case Analysis . . 122 Origins of Action-Research. . . . . 122 Definition of Action-Research . . . 125 Justification for the Use of Action-Research . . . . . . . . 126 Underutilization of Research. . . . 131 The Research Practice Gap . . . . . 132 Action Research Today . . . . . . . 134 The Farming Systems Research (FSR). . . . . . . . . . . . . . . 137 Implementation Sc eme of FSR. . . . 141 Farmer Circumstances as a Basis for Research . . . . . . . . . . . 144 The Policy Environment. . . . . 146 Station-to-On-Farm—Research . . . . 146 Steps in The Adaptive Research Cycle . . . . . . . . . . 150 Research Design. . . . . . . . . . . . . 150 Factors Affecting Change Performance. . . . . . . . . . . . 152 Mechanisms of Control 0 Cooperative Members. . . . . . . . 157 V SUMMARY, CONCLUSIONS AND IMPLICATION . . . 162 Section A: The Philippines Cooper- ative Program. . . . . . . . 165 Section B: Towards a Framework for Analyzing Factors Asso- ciated with Cooperative Effectiveness. . . . . . . . 169 vi Chapter REFERENCES. APPENDICES I. II. III. IV. Section C: Towards Action-Research Design: The Problem Review of Literature and Analysis Design for Organizational Effec- tiveness . . . . . . Section D: Conclusions and Implications . . . . List of Organized Area Marketing Co- operatives as of December 31, 1978. Presidential Decree No. 175: Strengthening the Cooperative Moveme n t O O O O O O I O O O O O 0 Conceptual Models I - III. . . . . A Rejoinder on Organizational Effectiveness and/or Performance. vii Page 174 183 193 201 203 228 231 Table 11-1 11-2 11-3 III-1 III-2 III-3 III-4 III-5 III-6 IV-1 IV-2 LIST OF TABLES Main Events in the Cooperative History of the Philippines . . . . . Balance Sheet for Area Marketing Cooperatives, 1979 and 1982. . . . . Ratio Analysis of Area Marketing COOpe- ratives, June-December, 1981 . . . . Differences Between COOperatives and Corporations (Economic Indicators) . Differences Between Cooperatives and Noncooperative Corporations. . . . . A Summary of Goal Transitions: AGIL Model, Organizational Ends, System Goals . . . . . . . . . . . . A Partial Listing of Single-Criterion Measures of Organizational Effectiveness. . . . . . . . . . . . Evaluation Criteria in Multivariate Models of Organizational Effectiveness. . . . . . . . . . . . Frequency of Occurrence of Evaluation Criteria in 17 Models of Organiza- tional Effectiveness . . . . . . . . Comparison of Positivist Science and Action Research. . . . . . . . . . . Procedural Steps in the Adaptive Research Cycle . . . . . . . . . . . viii 43 45 58 S9 75 77 81 83 130 151 Figure 11-1 11-2 11-6 III-1 III-2 III-3 IV-1 IV-2 IV-3 IV-4 IV-5 LIST OF FIGURES Stages of the Cooperative Develop- ment Program . . . . . . . . . . . . Organizational Institutions of the Philippine Cooperative System. . . . Operation/Location of Area Marketing Cooperatives . . . . . . . The Five Basic Parts of Organizations. An Illustration of Members and Units of the Parts of a Manufacturing Firm General Organization Structure of a Grain Area Marketing COOperative . . Framework for Analyzing Organizations. Interrelationships of Structure,Situ- ation, Conduct and Performance . . . Stages and Analytic Assessment Activities in the Policy and Experimentation Process. . . . . . . The Cyclical Process of Action- ResearCh O O O O O O O I O O O O O 0 Schematic Representation of Some Determinants of the Farming System . Schematic Framework for Farming Systems Research at the Farm Level (Downstream FSR) . . . . . . . Overview of an Integrated Research Process. 0 I O O I O O O O O O O O 0 Various Circumstances Affecting Farmers Choice of Crop Technology and Its Relation to Farmers Cooperative. . . ix 28 33 39 65 67 91 124 138 140 142 145 Figure IV-6 IV-7 IV-8 Interactions Between Station-Based Technical Research and On-Farm Adaptive Research. . . . . . . . Factors Affecting a Member's Per- ception of the Need to Change Performance. . . . . . . . . . . Diagram Depicting Analysis Design for Exit, Voice and Loyalty Perspectives in Cooperative Organizations. . . . . . . . . . . 148 . 153 . 158 CHAPTER I INTRODUCTION The Relevance of the Agricultural Sector in the Third World The interrelated issues of poverty, unemployment, population growth, rural stagnation, and international dependence are key problems experienced by the so—called "developing countries." These problems can be classified according to the following criteria: 1. income criteria (e.g. low levels of living); 2. structural criteria (e.g. low levels of pro- ductivity in an agrarian dominated economy); 3. demographic criteria (e.g. high rate of popu- lation growth and dependency burden); and 4. social and political criteria (e.g. negli- gible middle class; political instability and dominance-vulnerability in international relations). Among the developing nations, these characteristics are more pronounced in rural areas. Thus, program inter- vention efforts have been commonly waged in the country- side to alleviate these problems (Nichols, 1964; Mellor, 1966; Todaro, 1981). Furthermore, this view is inherent l 2 in the statement that "it is in the agricultural sector that the battle for long-term economic development will be won or lost" (Myrdal, as cited in Todaro, 1981). The significance of the agricultural sector is reflected in its special characteristics and its role in the process of economic growth.1 Typically, 40 to 60 per- cent of the national income is produced in agriculture and from 50 to 80 percent of the labor force is engaged in agricultural production (Johnston-Mellor, 1961). The role of the agricultural sector can be described as providing surpluses for, and interrelationships with, the industrial— urban sector. These surpluses consist of: food (wage good) surplus, labor surplus, income (increased purchasing power) surplus, savings/capital formation and foreign exchange earnings. A comprehensive, yet concise, analysis of the func- tion of agriculture is offered by Heuberger (1974). Agriculture: 1. contributes to the nourishment of the popu- lation which can be determined by the demand and food supply; 2. is a source of manpower requirements which are related to the labor transfer and prob- lems of rural employment; 1For a discussion of agricultural development theories, see Stevens and Thompson (1982, forthcoming agricultural development textbook). 3 3. contributes to overall economic capital forma- tign, which refers to the extent of savings and capital formation through investments, capital transfer or imports; and 4. is part of the intersectoral exchange of pro- duction output [for instance, in its role as a supplier of raw materials and as purchasers of industrial products and services, (Emphasis added)]. The inference that agricultural development should precede, or take priority over, industrial expansion is inherent from these functions. It primarily underscores the importance of developing agriculture in such a way as to: 1) minimize its demand upon resources most needed for industrial development; and 2) maximize its net contribu- tion to the capital required for general economic growth (Johnston-Mellor, 1961). Cooperatives as a Strategy for Agricultural Development Various strategies to alleviate rural poverty have been conceived. For instance, integrative vs. non-inte- grative (Sukahar-Lukito, 1982); Agricultural, Rural and Agricultural-Rural Component Strategies (Stevens, 1977); and Community Development, Rural Cooperatives, Green Revolution, and Integrated Area DevelOpment (Kori, 1982); Basic Human Needs (BHN) and Agricultural Development Strategy (ADS) and Appropriate Development Strategy. Cooperatives have been viewed as a particularly useful medium for development--especia11y for rural and/or agricultural development. It has been realized that, un- less small farmers are organized together into a well-knit group, it would be difficult to affect significant improve- ment in their material condition (Rahman, 1970). It is believed that, by pooling farmers' resources, the coopera- tive and bargaining effect is achieved (DeTorres, 1979). Thus, through c00peration,farmers can share benefits among themselves. These advantages include: 1) obtaining information on financial assistance; 2) procuring farm supplies, machineries and equipment on a timely basis; 3) developing a more coherent strategy for marketing pro- duce; 4) promoting local leadership;and 5) learning to practice and carry out modern farm practices. Elements of Cooperatives The definition and principles governing the cooper- ative society have always been, and still are, the subject of heated debate. Thus, a consensus definition is impossible. However, as a means to a certain goal, and as it is capable of operating under various economic systems, cooperatives can be classified into three main schools of thought (Helm, 1968; Kori, 1982): 1. The COOperative Enterprise School. This per— ceives the cooperative society as a voluntary 5 association of independent economic units. The cooperatives serve as a means of "checking the evils" of the capitalistic system and correcting these defects within the system; 2. The Cooperative Commonwealth School. This aims to replace the competitive, capitalistic system with that based on mutual cooperation; and 3. The Socialist C00perative School. This promotes c00peratives with socialism as the chief goal. With these thoughts as a background, Helm (1968) defines c00peratives as: . . . a voluntary organization of economic units, based on equality, carrying out an allocated or self-given economic objective. And, as cooperatives pertain to the agricultural sector, the focal point is that: c00peratives begin with the member, exist for the member, and is an off-farm extension of the members business activity in acquiring inputs, services and marketing his products forward in the market place (Torgerson, 1978:261). The theoretical framework inherent in cooperatives is in its collective impact and bargaining power.3 COOper- atives can result in superior market position, increased market adaptability, investment capability, economical use of facilities, technical specialization, transfer of risks, 3For a review of the "Cooperative Theory" see Vitaliano (1978: 21-42). 6 and enhanced influence on the individual members (Helm, 1968). The bargaining power reflects the greatest contri- bution of cooperatives. The rural poor, when acting indi- vidually, are powerless and generally are recognized as price-takers. But, through organized activity, they can develop market influence. It serves as a device for achieving economies of large-scale Operations in the handling of farm products. Thus, a real market (bargaining) power is achievable through a high degree of horizontal integration, product differentiation, and a form of restricted entry. Constraints of COOperatives Against this background of cooperative effects and bargaining power, c00peratives have to contend with the following deficiencies (Marion, 1978: 322). Cooperatives: 1. Are a loose association of individuals that are saturated with a tendency for disassoci- ation through internal disruptive forces; 2. Rarely include all the producers of the products (free-riders are a common problem); 3. Cannot control the production of members (with respect to both quality and quantity); 4. Have less than absolute control over the decision to sell; 5. Are limited by virtue of their member-related .7 business constraints; and 6. Are facing increasingly important financing constraints. Helm (1968) has indicated that limitations exist both with respect to the persons unsuitability for coopera- tive action and the nature of functions unsuitable to be delegated to the cooperatives. This is related to what Chinchankar and Namjoshi (1977) have referred to as "internal and external" barriers to the introduction of the cooperative system. Internal barriers are inherent in the very nature of the rural environment; external bar- riers emerge from outside the rural environment. However, despite their inherent weaknesses/limita- tions, cooperatives have been expected to serve a broad set of socio-economic and political objectives--ranging from self-help and grass-roots participation to welfare and distribution (including exploitation of economies-of- scale and social control over resource allocation and mobilization (Uma Lehe 1981). In addition, the economic importance of agricultural c00peratives rests in two main areas: 1) production and/or productivity; and 2) distri- bution or equity. Importance/Relevance of Cooperatives The relevance of the cooperative strategy to many developing countries can be described as follows: 8 l. Cooperatives have a universal appeal to many developing countries in its political (sta- bility), social (equity) and economic (pro- ductivity) objectives. For example, in the agricultural development context, an agricul- tural innovation requires social interaction (collective action) for three major reasons: a. the economies of scale (such as in marketing); b. the free-rideryproblem (i.e. how to ensure that everyone contributes his share to building or maintaining collective goods and/or services); and c. the external diseconomy problem (e.g. rational actions of one person do not harm others). 2. Cooperatives reinforce the argument for general, rather than selective, development. It can broaden the national consumer base through in- creased purchasing power. Thus, it fits particularly well With other development policies that direct growth efforts at labor- intensive, mass participation projects. 3. Cooperatives link production with distribu- tive or equity objectives. Rural DevelOpment Perspectives and The C00peratives Strategy: The Philippine Case The Philippines is an interesting case study for developing a more effective cooperatives strategy for two 9 major reasons. First, the economy is exhibiting both economic growth and rising inequality, overtime(Mangahas, 1976).. Secondly, a concern for*redistribution with growth policies" is being offered under two types of rural development programs: the social-equity improvement pro- grams (SIP) and the scientific-technical development pro- grams (STDP) . In addition, the Philippine Development Plan states that: "c00peratives are important because they promote the objectives of more equitable income distribution and economic growth, based on the philosophy of enlarging small economic units" (NEDA, 1977). With this as a background, an increasing effort towards SIP“s,particularly the cooperative development program, is predictable. The massive organization of Samahang Nayon (a village prec00perative) and Kilusang Egygg (a cooperative) is just one of these indications. However, looking at the Philippine experience from a his— torical point of view, it can be observed that many types of cooperatives have been organized only later to falter (Velasco, 1975). Apparently, cooperatives success can be viewed as an "exception rather than the rule." However, despite these failures, the Philippine government has re- newed its interest in the so called "New Cooperatives Development Program." It should be emphasized that the focal point of this treatise is the governmental attempt to promote, organize, 10 and supervise agricultural cooperatives. The author believes that there are cooperatives organized and supervised by pri- vate agencies and institutions that may have been more suc- cessful vis-a-vis government-sponsored programs. However, the focus of this study will be on governmental attempts in cooperative planning and development. Research Focus From the discussion of the cooperative ideals/ promises, and focusing on cooperative development as a program or project, a research question worth asking is: why is it that cooperatives are easy to establish, yet hard to sustain? This is a question of organizational survival. Thus, a significant issue may well be not whether cooperatives should be promoted, but how their growth can be accelerated and their economic efficiency be improved. And, with the current cooperatives develop— ment program, perhaps the most important issue is not whether the cooperatives program can succeed, but whether the Philippines can afford another cooperative failure. The main area of concern, which is hypothetically advanced in this study, is that several factors affect the success or failure of cooperatives (i.e. influence organizational effectiveness). These factors may include 1) the locational (spatial) pattern (including the agro- climatic conditions of the area); 2) the organizational and/or operational context; 3) the managerial (behavioral) 11 context; 4) the development policy(ies) pursued both by the government and the cooperatives organization; and 5) the socio-economic and cultural profile of farmer-members (including their attitudes and commitment). Study Objectives In general, this study is being conducted in an effort to provide a basis for understanding a coherent research and evaluation of the government sponsored agricultural coopera- tives in the Philippines. More specifically, the study aims to: 1. Review the governmental models and/or approaches conducted in the Philippines. This will in- clude the analysis of causes of past failure. 2. Review the development trends and prospects of Area Marketing Cooperatives in order to discern operational strengths and weaknesses; 3. Identify major conceptual frameworks to deter- mine a set of factors that influence the effectiveness of cooperatives and categorize them for more systematic analysis; 4. Identify major research gaps and propose a future action-agenda for reformulating the cooperative development program; 5. Design a research study for measuring cooper- ative effectiveness. 12 Rationale for Studying_the Area Marketing C00peratives (AMC's) The reasons for studying the AMC in the Philippines involve the following: 1. AMCs are the second-level structure in the new cooperative development program. The members are composed of the precooperative village association which was organized as its basic foundation. AMCs viability as a business entity will induce the further development of the village association. 2. AMCs typify a traditional marketing associ- ation more or less similar to the functions of producer (supply) and marketing cooperae tives. It is comparable to the first major attempt in Philippine agricultural coopera- tion: the Farmers Cooperative Marketing Association (FaCoMa). 3. It is made more interesting when after the setbacks of the past FaCoMa, it seems apparent that same problems are recurring. It may well be that we have not learned from the past. This may refute the contention that experience reduces the c00perative "mortality" rate. Organization of the Study The rest of the study contains four chapters. Chapter Two deals with the evolution of the Philippine 13 cooperative programs through the enabling legislation of c00peration. The problems, causes of failure and the recent development and prospects are presented. The next chapter identifies conceptual frameworks for organizational effectiveness, its measurement criteria, research gaps and the needed research agenda for organizational renovation. Chapter Four presents a discussion of action-research concepts and a study design for control mechanisms con- sidered as one approaCh in determining organizational effectiveness. The last chapter includes the summary, conclusion and implications of the study. CHAPTER II THE PHILIPPINES COOPERATIVE PROGRAM This chapter will review the cooperatives program attempted in the Philippines. Three major aspects are included: 1) the major events in the Philippines coopera- tive history; 2) the causes of failure with those past attempts; and 3) the most recent developments. These are the elements that will serve as the background for our research and evaluation agenda. Basically, the information generated in this chapter comes from benchmark surveys conducted by the Agricultural Credit and Cooperatives Institute (ACCI), University of the Philippines at Los Banos, and the Cooperatives Foundation Philippines Incorporated (CFPI). Other secondary sources are materials documents or reports of the Bureau of Cooperatives Development (BCOD) (now under the Ministry of Agriculture) and educational materials of ACCI. Background on Cooperatives in the Philippines Cooperativism in the form of "Bayanihan" (mutual assistance) has long been practiced in the Philippines culture. However, the cooperative, as an economic insti- tution was introduced during the American regime in the 14 15 1900's. The idea of consumer c00peratives was believed to be imported from England, while the credit cooperative of the Raiffeisen-type was imitated from Germany. These European models were believed to be brought by the Ameri- cans to the Philippines in light of felt needs resulting from the process of social change, legal adjustments, and decantation of utopian ideals. It should be noted that the cooperative movement in the Philippines did not emerge from the rural masses. Cooperatives were generally imposed from above (i.e. the so called "tap-to-bottom" planning). Laws were made be— fore having practical experience. Concepts were widely implemented without having been pilot-tested. As Ofreneo (1980) has contended, the program so far has been only good "in the planning board" --not in implemen- tation. Although the program planners are reminded that c00peratives should be built from the bottom up, needed attitudinal changes from below (through the learning pro- cess) have not been experienced. There are many reasons why past attempts in cooper- ation have been launched in the Philippines. Many of these reasons were inherently politically motivated: l) the need to pacify an "aroused peasantry"; 2) the desire to counteract the adverse effects of depression brought about by World War II; and 3) the need to promote or promise a new life in depressed areas. Thus, for these reasons, COOperatives have been promoted in periods of 16 economic crisis, violence or threats of rural violence. More recently, it has been promoted as a complementary mechanism to agricultural-related programs, the most popu- lar among which is the agrarian reform program. Philippine Cooperative History The Philippine cooperative system may be classified into three periods: the economic (including administrative) crisis (1900-1950); in the post-war period (1951-1971) and during the Martial Law Rule period(September 21, 1972 to date). Table 11-1 shows the breakdown of cooperative "main events" in terms of date or year the cooperative legislation occurred, the title, and its purpose(s). The Economic-Administrative Crisis Stage (1900-1950) Under the Rural Credit Law (Act. No. 2508; February 5, 1915) the organization of rural credit associ- ations was started. By 1939, there were 571 agricultural credit c00peratives organized. A good number of these cooperatives did not continue to Operate, while others remained dormant, as practically all capital was accordingly loaned out. It was indicated that, by 1935, only 10 percent remained operating (ACCI, mimeo undated). The second attempt at cooperatives was the enactment of cooperative marketing law (Act. No. 3425; December 9, 1927). By 1939, only 20 percent of the registered societies were still active; only 33 associations reported their sales of agricultural products. 7 1 .m.ozoumm mop nmsounu monooum muonEoE mo mcfiuoxuoa poo mafimmmooum .omououm Am can: mMZHmmHAHmm HEB m0 NMOEmHm M>H8m ZHflumuomooo Op “cofiuoowaoo oosnoaooaa Ono wanna EON“ ocm aflomuu Sosa ovum ou .HmuouoHHOO usozufl3 muofiuom HonouHOOflum< Ham A.¢.mv Hanan Op mcwococwm uwoouo mocmuxm dmuom on» NO coflumouu Hog Ofiandmom Nmma .n .Umumz ooooamwu wowmmo :OHumuumwowaom o>wuouomooo was .Aommuzv cowuouomuoo mmmcfimsm HHoEm new m>fiumuomooo Hocowuoz mo cowuomno omlhvma .o coaumuumfl towsom o>fluoummoou .mooom NOAHOH ounnwupmflo DB Hm:0flumz Omuwcomuo mvma .m cowumuumHoMEO¢ o>wuouomooo owaocoom mo :OHumouo “man and nuaom3coeeoo cofluofloommd Hoesmcoo oawooz .mw>wuoummooo How wocmmm mcwmw>ummsm wummuo 08 mo sowumnwcomuo melvvma .v omopm Ho>oonma Howoom uoztumom ooh .m .mooflumaoxm xou Eon» mo>fiuoummoou mom mcw>flm >n mmooo mo :OAUMNAcmmHO ouoaoum OH :0 3mg Houocwu uo< ouamozooeaoo ovma .m .oosooum Hams» poxuoe 3mg moaumxumz Bonn maps on mmooo Ouofl muoaumu onwcomuo OB o>wumuomooo mmvm .oz .u04 nmma .m .mmooo afloouo Houdu moanwcmmuo mm momma uaomuo Macao cw muoeuow mam: OB pod afloouo Hausa momm .oz .uod mama .H amoum mwmwuu m>wuouumfioflEO¢\OHeocoom .< omomuom mauwa p04 m>wuoamwmoq Hoow\muoo 18 .omuooc: "mmuoc .Ooefle HOOd scum OOHAQEOO mg "mumoom .amo>wumuwmooov cmamm mommsHfiM pom AmoowuofiOOmmo omoaaw>v coaoz mooooemm mo mna .02 name mm .02 scamw>uomsm Ono sowumupmwcweom .oowuonwcomuo IOHQEA ou mGOHuma cowumuomeoamEH Awash mv asp mcwouo>om mud .Oz .Q.m undamaged 99 named Odo mwasm mo weapon mnma .ma moon on oaom Hofiuumz .O .mo>wumuomooo mo momhu Ham mo :OHma>uomsm oco .oowuoasmou .ooflumuumwmou .GOAOMNA toomuo .coHuOBOum on» cuo>om Op mcowuoasmou ucm8o>oz poo mmasu mswonomwu unoEmOHo>ma O>Huoummoou . o>fiuouomooo mud omuooo AHHHQQ vav mo summon on» on huwuonuam HASH wummuo 09 may ocflnmnumomuum Houooofimmum mwma .HH .mcowuoHOOmmm m.muo8uom Honuo mmmfl>uomdm Oman aeoumoum Shanon oowuoumo may no 3OH> cw mucooou mmoaoooa may aaumaoowuummtlmumeuom Hanan ou :oauocdm Snowmm peomuo m.¢O¢ omcmnumcmuum one omsuemmmmm cmeumuma mo coco ammo .a .m Heme .oe .mw>wumuomooo mowumxuoa museum“ mo ooaumuwcomno mop mmH> tuomam Odo muoaoum Op Advav cowumuumflcwsoc vapouu HonouHOOflumm Oucw dm00< ooemomm mooo Showom ocoq vvmm .m.m momH .m .mw>auouomooo Homo» Iaaowumolco: ca msoa Ham ouooaaomooo on man pom o>fluouomoou 3ma m>flumummooo Oflmmn Hmumomm msu OOH>OHQ OB HousuHOOflHmMIcoz mmom .¢.m hmma .m 0 o>a o mam omomusm waves a fl .u a . on Hmow\oumo wuno>m can: VOSGHHCOUIIHIHH mdmda 19 The third attempt at COOperatives was triggered by the Bureau Of Commerce. The Consumer Cooperative League Of the Philippines was organized on October 18, 1938. By 1940, Act. NO. 565 was enacted to give tax exemption privileges to COOperative organizations. The National COOperative Administration was established tO supervise cooperative projects. Following the outbreak and duration Of the war (about 1941-1944), cooperatives were utilized as a means Of helping the masses and for distributing relief goods. The Post-War and Social Upheaval Stage (1951-1971) The fourth attempt was the creation Of Agricultural Credit and COOperative Financing Administration (ACCFA on August, 1952; Republic Act 821). The Farmers COOperative Marketing Associations (FaCoMa) were created under this law to tender loans tO the farmer-members. By fiscal year 1963-64, the Agricultural Credit Administration (ACA) reported that, Of 539 registered FaCoMas with a recorded membership Of 311,000 farmers, only 30 percent were fully stable and were practically on their own; 43 percent were in a very weak financial condition; 27 percent were under a revitalization program (ACA, Annual Report, 1963-64). The fifth attempt consolidated the non-agricultural cooperatives through R.A. 2023 (or the Non-agricultural Cooperative Act). Based on the data for the years 1967- 70 (available through the now defunct Cooperatives 20 Administration Office) only about 36 to 45 percent Of all types Of registered cooperatives are Operating and the bulk Of these (62-77 percent Of the total credit unions) was accounted for by credit unions (Velasco, 1975). The sixth attempt assigned a new role to cooperatives via land reform. The Land Reform Code (R. A. 3844, 1963) renamed ACCFA into Agricultural Credit Administration (ACA) which primarily extends non-collateral credit tO cooper- atives (FaCoMa) and members and supervises farmer cooper- atives. It also renamed the Bureau Of Agricultural Ex- tension tO Agricultural Productivity Commission (APC) which has as one Of its functions the promotion and organization Of farmers cooperatives. The seventh attempt was in 1971 with the enactment Of R.A. NO. 6389, known as the Code Of Agrarian Reform in the Philippines amending R.A. 3844. The law vested in the ACA the power to register, finance and supervise, not only agricultural cooperatives, but also farm associ- ations or organizations like the "compact farms." Prior to the launching Of the new cooperatives program in 1973, only 368 Of the 968 registered agricul- tural cooperatives in the country were considered active; a majority Of the inactive were inoperative. Of the 700 FaCoMas registered with ACA, only 17 percent were Oper- ating. In the non-agricultural sector, Of the 4,673 registered cooperatives, only 13 percent reported their business activities tO the Cooperatives Administration 21 Office (CAO) Of the National government. For June, 1972, the Economic Development Founda- tion, Inc. (EDFI) reported that a total Of 726 COOperatives and 5568 Of non-agricultural cooperatives (45 percent and . . 4 55 percent Of the total, respectively). were Operat1ng. Martial Rule Stage (1972...) The proclamation Of Martial Law (September 21, 1972) paved the way for the overall integration and supervision Of all cooperative development activities under the created Bureau Of Cooperatives Development, then under the Depart- ment of Local Government and Community Development (DLGCD). On April 13, 1973, Presidential Decree (P.D.) 175 entitled "Strengthening the Cooperative Movement" was issued by the President as a parallel measure to the emancipation Of tenant farmers from feudal bondage (P.D. 27 dated 21 September, 1972). On July 9, 1973, the letter Of imple- mentation NO. 23, implementing P.D. NO. 175 governing the organization, administration and supervision Of Samahang Nayon (village associations) and Kilusang Bayan (cooperatives), was issued by the President. The Failure Of Cooperatives in the Past A typical assessment Of the Phillippine coopera- tives experience is that the results have been far more modest than the promise. Failure, rather than success, 4For more information, see EDF (1973). 22 is the by-word in the cooperative movement. Several Of the reasons advanced for cooperative failures are: Creation for the wrong reasons/approaches. We can deduce that many Of the cooperatives were established due tO the existence Of government incentives. For instance: 1) FaCoMas were organized tO enable members to Obtain credit and as an economic weapon tO counter the "communist movement" (i.e. an explicit redirec- tion Of the original intentions); and 2) the con- sumers cooperatives were frequently established as government instruments tO distribute relief goods and other "welfare goods and services." As expected, both types Of cooperatives closed the moment these loan incentives and the "welfare goods" were exhausted. Failures attribute to government, cooperative institutional operations, and to membership, etc. 1. On membership: a. lack Of proper understanding Of the principles, practices, true aims and purposes Of cooperative associations; b. dominance Of an individualistic attitude; c. improper use Of credit (misapplied loans for "unproductive" purposes); and d. absence Of substantial loyal membership support; 2. On cooperative institutions and Operations: a. lack Of economic justification; b. inability tO secure adequate capital; 23 c. incompetent management and lack Of com- pensation for Officers; d. competition and Opposition Of established business and vested interests; e. related tO (d) is their dependence on alien (competitors) suppliers and dis- tributors; On government promotion and supervision: a. ineffectiveness Of the government machineries to supervise COOperatives; b. lack Of adequate safeguards against un- scrupulous officers who take advantage Of their position for personal advance; c. uncommitted and inadequate long range goalsfor the cooperative sector; and Political interference particularly in the collection Of overdue accounts. In summary, three major reasons loom large as to why COOperatives have failed: 1. inadequate membership participation and lack Of resource commitment; lack Of solid local action and involvement; lack Of membership education, understanding, commitment and, consequentially, poor membership participa- tion and resource commitment. inadequate management/leadership competence -- lack Of competent leadership for cooperative business desirable direction; ineffective two- way information flow between the COOperatives and its members. inadequate economic enterprise -- low volume 24 Of business or those requirements for "big— ness" or being an independent economic enter- prise. The New COOperative System This section will serve as an introduction to the development Of Area Marketing Cooperatives. The evolution Of the new cooperative system can be divided, for our purposes, into 1) the "brainstorming" scheme; 2) the "blue-print" scheme; and 3) the "implementation" scheme, i.e. the most recent development and prospects. Brainstorming Scheme Based on past experiences with cooperatives, three major principles/concepts were conceived as the basis for develOping a new and, hopefully more effective, strategy in Philippine COOperative development: 1. the organization Of the village-based asso- ciations which would facilitate coordination, communication and supervision; 2. the institutional differentiation Of credit from the marketing function; and 3. the establishment Of institutions at an area level to encourage economies Of scale in Operation. Therefore, the original cooperatives program envi- sioned three distinct, but interdependent, entities or structure: 1) the village-level production unit (VLPU); 25 2) the area-level marketing unit (ALMU); and 3) the area- level financing unit (ALFU). The VLPUs, or production associations, form the backbone Of the program tO carry the following functions: 1) Production -- as an avenue for agricultural extension or cooperative production activities; 2) Lending -- tO screen and recommend approval Of loans; 3) Savings -- to encourage a proportional amount (e.g. tO his value Of seeds, loan amount or size Of farm) Of continuous savings; 4) Farm supply distribution -- to sell farm supplies; and 4) Marketing -- to act as an assembly point for delivery to area marketing cooperatives. The ALMU will be engaged in the following business activities for the VLPU's and their members: l)supply Of farm input; 2) trucking services; 3) assembly, storage, and processing Of produce; 4) technical assistance in pro- duction, organization, and management; 5) cooperative edu- cation; and 6) marketing Of VLPU's produce. The ALFU, or the Farmers Bank, will mobilize the farmers own capital through the VLPUs and, thus, create a banking structure with a private equity base. The national linkages institutions, at that time, were also thought Of, although not prOperly delineated. Among them are the role Of the Central Bank, Department Of Savings and Loan Association (CB-DSLA), the Agricul- tural Credit Administration (ACA), the Grain Marketing Cooperatives and the Management Training POOl. 26 The Blue-Print Scheme The cooperative experts Of the Philippines have developed an "implementable" program. On paper, this national scheme, called the new cooperative system, lOOks fine. In practice, however, the formation Of the full- fledged cooperatives is slow and halting. The system is divided into four stages: Stage 1: The organization and development Of Somahang Nayon (SN), a village preCOOperative association. SN is a village-based association composed Of some 25 to 200 farmers. Stage 2: The organization and development Of full-fledged cooperatives, such as SN, into AMCs and cooperative rural banks (CRBs). Stage 3: The establishment Of consumer coopera- tive markets in key urban centers Of the country for the purpose Of linking cooperative producers to the consumers on a more steady and regular basis. Stage 4: The integration Of cooperatives into a whole system with the National COOperative Union as the apex organization. This consists Of fed- erating cooperatives at the national level and establishing continuing linkages among different types Of cooperatives. Figures 11-1 and 11-2 show the different stages Of the program and the organizational institutions by level, respectively. Stages 1 and 2 relate well to our study and will further be described below: 1. The Samahang Nayon DevelOpment Program (SNDP). SNs are "body corporate" composed primarily Of small farmers residing and/or farming within the geographical limits Of a barangay (village) for the purpose Of improving the R .Ahbmd domz "mom-pom .tdumoum DCOEOHQVOQ gfluouwmooo one. we Swarm. .HIHHH mmome . 62:06 2:. 32.22.30 3 3.8.32... - >. moam ‘Dt.l. \. // x), 4. 3255108.! mquxuanu a , .7. :35 :llmcuoaoowu. . . z . -134. ..,./!l\ ...c . ’l/ K. N / mhmmcmsz.. . mm 024 e \.-l/ ,. m .macEzm )/ mm>_§mwawo.u\. 20228 . fwmch .. um 42828 / .\ Snowman"? I .\\ \. . H x l-.. ..- . . .i/.. 7 x / 2 I/mu.>¢wm ll . ,, \ "\ 323.338 05.8.52 084 2:. :032 ocozoEom mo 53 32.22.03 3329.3. .0 20602230 95 3:02:35 n : wade...“ zo>mmm whauz towmo mo mhzw2>c<¢wa000 I- «BEG can! 3v. E 29:3: 02.2330 363.30 3 2065.333 . :_ Noam .\|’/ 1; i u . I )1). x . _ A mowefimmlill-.- . .1... 3.336 1. .03.“...159‘3M ///II\. _l-I ,Ii .4 ulllll. ) I ll-.. ...maooo., -9-.. -- L \; mwzomzou .\ ,, _ . \ maooo . fl. _ _ \Ozzuxmqs. -- 0343...:4 295.83%. i; wwwwfiww t .mm.zu2-..mmu . lid £62453 aooo .1 268”" ,/{\ (III) ) J . :1 Ul‘ ,Ili c032 ocozoEom of 3 2353.450 Oco cozoicoeo . _ month. 51.35.32 23:55.. mummuo _ M :56 20.3253 cuzpo _ . 2:52.22 5:6 , _ _l _ - _ _ _ :92: 2.3233 28 .Amhm: 900m qumDOm .smumsm m>flumummooo manomflaflrm was no machosuaumcH Hmcoaumueqmmuo .NIHH mmpon OIUIIO’ 4‘33. .Illl” 23.3 DIIXDQZOD o0 ull'l“ JI>IJ h<°lu....<2..$Fcm 3.3253 :230 3:... 23025 .5333530 “8250i 3:32.23 : :5 as is $25.3 :53. 3235 66 this analysis is learning what aspects of "sist to be taken into account. Another name for this general c p" need approach is "Environment-Behavior-Performance" sequence (EBP). The sequence implies classification of the char- acteristics of environment and the participants of the behavioral modes. The classification of outcome and the develOpment of meaningful hypotheses about their relation- ships is also considered. Figure III-Z shows the inter- relationships of situation, structure and conduct towards performance. Applying the framework to cooperative business, one will note that the different characteristics of goods and services handled by the cooperative enterprise affects performance outcomes. The key point is that knowing whether the COOperatives, with the goods and services they handle, have real economies-of-scale (the situational variable) which helps in hypothesizing and predicting out- comes of alternative policies. Another concept that describes this is "institutional access situations." The problems of access situations could also affect per- formance in the following manner (Harvey et al. 1979): l. The access procedures (for goods and services handled) are off—putting; 2. The problem of eligibility; 3. The timing and waiting period go wrong; and 4. What is distributed is not necessarily what, in fact, is wanted. 67 Adv m02¢2mommmm .Ammmav .Hm be .UHE£om "mumsom wocmEHOMHmm was uosesou .coflumsuflm .OHSDUSHDm mo mmfismcoflpmHmnmmch Au. BUDDZOU .NIHHH mmDUHh isms HMDBUDMBm .n ..mv onsaosHm 68 Other factors that affect institutional access are: l) the multiplicity and uncoordinated programs for farmers; and the 2) failure of penetration (access situ- ation) chosen. The structure, as indicated by the arrow in Figure III-2, is very much interdependent with the situation to produce particular outcomes. The structural conceptualization refers to the property rights/rules alternatives: the rights and obligations established by law, custom and covenant which define the relationships among members of a community with respect to their control over the resources of the community. The concept of property rights and rules refers to the recognition of the opportunity to participate in decisions; a claim to a set of benefits and a set of obligations with respect to the use of property. Another relevant concept in the context of struc- ture refers to transactions between individuals that can be seen as one of status, administration, or exchange. In a traditional status system, transactions are prescribed by roles/customs associated with social position. In threat or administrative system,transactions are governed primarily by authority or decisions made by people in power. In a market or bargained exchange system, transac- tions are governed by market processes. These general labels tell us little about the details of structure, more so when each transaction has bearing on cooperative 69 practices, which makes prediction of performance rela- tively ambiguous. For example, as applied to COOperative organizations, the legislative provisions and executive machineries can be analyzed in terms of how supportive and stimulative they are in developing a cooperatives program. The conduct is the linkage between specific aspects of structure and performance and depends upon the conduct of the participants. Failure to understand the conduct will lead to very poor public policy, planning and pro- gramming. Both the conduct and/or behavior of the gov- ernment personnel, and the public involved in the program, must be considered in the analysis.“ Following this line of thinking, some questions applicable to cooperative organizations are: 1. What assumptions in the cooperative theory (e.g. COOperative effect and bargaining power) are held in some cases, but not in others? 2. Has there been an inadequately designed structure or has there been dishonesty and/or incompetency of some of the participants? Performance is defined as the flow of consequences from a particular situation and structure, given the conduct of the participants in a system. The consequences may be viewed analytically as a set of benefits and costs. Here, the economic rationale is to maximize the benefits (objectives) and/or to minimize the costs (inputs). 70 However, there are other discussions of performance rele- vant to the objectives and preferences of the community involved. More often than not, the dimensions we referred to are the objectives and impacts that decision-makers consider as relevant in making community economics deci- sions. There are two major questions in the documentation of performance: 1) to establish the categories and to relate policy and program alternatives to the categories; and 2) to aggregate the performance categories into in- dices which can express change over time. The succeeding sections will explore more details on this aspect. Indices of Organizational Effectiveness We have shown in the preceding sections that organ- izational effectiveness can be defined and measured as an end-product of both economic and organization theory. In fact, the literature is inconclusive not only because of the differences in disciplinary views7 but also due to criteria and measurement problems. This section will add to our understanding of the concept of organizational effectiveness through a discussion of organizational goals and a review of the purported single and multiple criteria measures of organizational effectiveness (Dessler, 1980; Steers, 1975). 7Three disciplines that have focused attention on organizational effectiveness are: l) organizational psychology; 2) social psychology;and 3) economics. 71 Organizational goals. An organization is a social system which is effective to the degree that its members share like perceptions concerning its goals, roles, and. norms, and apply these perceptions in the daily life of that organization. An organizational goal is defined by Etzioni (1960: 257) as "a desired state of affairs which the organization attempts to realize." Talcott Parsons (1956) an organizational sociologist has been considered the major proponent of the goal approach to organizational effectiveness. Organizational effectiveness is defined as "the extent to which an organ- ization (as a social system), given certain resources, and means, fulfills its means and resources without placing undue strain upon its members" (Sweeney, 1971). In organizational analysis, this "goal effective- ness" approach has often been used as a general theoretical framework (e.g. Georgopolous and Tannenbaum, 1957). How- ever, one comment against this "goal model" seems appro- priate: . . . it may not supply the best possible frame of reference for effectiveness . . . it compares the ideal from real therefore a quite low level of performance or that the organization fails considerably short of goals It should be noted that organizations, as social units, are multifunctional. Therefore, other than devoting all their means to goal activities, some have to be devoted to other functions; e.g., creation of further means to the goal and maintenance of units performing goal activities 72 and service activities (Etzioni, 1957: 259). Therefore, the goal approach to organizational effectiveness ordinarily yields only limited insights about an organiza- tion. This is largely because of the modefs failure to take note of the essentially open, multifunctional nature of organizations (Ghorpade, 1970: 34). Social Systems Criteria of Organizational Effective- ness. The social systems approach assumes an organization must consider Parson's "four functional requirements," simply labelled as Adaptation, goal attainment, Integration, and Eatency. The AGIL model can be described as (Parsons, 1956). 1. Adaptation. This involves the problem of securing from the environment sufficient facilities and then distributing these facilities throughout the system. It deals with the problem of procuring all the human and material resources which are necessary for the achievement of organizational goals. It includes the processes of financing, per- sonnel recruitment, and procurement, and acquisition of the entrepreneurial skills. 2. Goal Attainment. This refers to the problem of establishing priorities among system goals and mobilizing system resources for their attainment. It involves decision-making and other processes concerned with the problem of 73 fitting means to ends. Integration. These denote the problem of co- ordinating and maintaining (solidarity and cohesion) interrelationships among system units. Latency. This involves processes concerned with harmonizing participants multiple roles (e.g. organizational role, family head, church members, etc.) and develOping individual com- mitment to organizational objectives. This concept embraces the two related problems of pattern maintenance and tension management. Pattern maintenance pertains to the problem of how to insure that actors in the social system display the appropriate characteristics or norms; tension management concerns the problem of dealing with the internal tensions and strains of actors in the social system. The following criteria of organizational effective- ness have been used by several writers. For example: 1. Georgopoulos and Tannenbaum (1957). Their study was based on Parson's functional impera- tives if the following correspondence can be made: adaptation as flexibility; goal achieve- ment as productivity; absence of conflict be- tween organizational subgroups as integration, and absence of strain as tension management (pattern maintenance). 74 Hage (1965) adapted his four organizational ends from the functional imperatives. Adaptive- ness is equivalent to adaption; production is equivalent to goal achievement; efficiency to integration and job satisfaction to tension management. Warren and associates' (1975) analysis of farmer co- operatives closely correspond to Hage's organ- izational ends: Hage's adaptiveness (flexi- bility) is called flexibility; job satisfaction (morale) is called satisfaction; efficiency (cost treatment) remains efficiency; and pro- duction (effectiveness) as productivity. Warren and associates (1975) provided a summary of goal transitions from Parsons to Hage and finally to systems goal (see Table III-3). They offered the following definitions for the four matched categories: 1. Efficiency - the ability to obtain the greatest possible return from the resources at hand; Satisfaction - a situation where the employees as a group are happy with their jobs and work- ing conditions such that the product and ser- vices satisfy patron demands and needs. Flexibility - the ability to quickly and easily make changes within the cooperatives as needed to meet the changing demands of patrons. Productivity - the ability to obtain a high volume of business. 75 TABLE III-3 A SUMMARY OF GOAL TRANSITIONS: AGIL MODEL, ORGANIZATIONAL ENDS, SYSTEM GOALS Parsons Ha e Warren 9 et. al. Adaptation Adaptiveness Flexibility Goal-achievement (goal attainment) Production Productivity Integration Efficiency Efficiency Tension Management (pattern main- Job Satisfaction Satisfaction tenance) Source: Warren et a1. (1975). Measures of Effectiveness As stated earlier, organizational effectiveness may mean different things to different evaluators or analysts. For our purpose, we shall describe the classi- fications adapted by Dessler (1980): the single-criterion measures (earlier models) and the multiple criterion mea- sures (current models). Single-Criterion Measures. Various single-cri- terion measures of organizational effectiveness, (such as productivity, flexibility and stability) are still widely used. 76 Profit maximization is the most popular and con- venient economic proposition as a single criterion measure of performance. It is the desired maximum difference be- tween total revenue and total costs. On the other hand, there are managers who want their firms to be as large as possible and, therfore, seek to maximize not only their profits but their sales revenue. Nonetheless, the assump- tion of profit maximization has been associated with organ- izational viability; it provides a general theory of firms, markets and resource allocation that is successful in both explaining and predicting business behavior. Satisficing. Organization theorists have proposed this criterion which, in many ways, is closely related to profit maximization. Perhaps the only difference is that to "satisfice" means a minimum level of acceptable profits is set and managers (firms) must not exceed this level. If ever the profits exceed the target, the option is to return the "excess" to the customers to better enhance "public relations." In this case, the initial requirement to satisfy the "satisficing function" of the managers (firms) is still how to earn profit at a preset level. Other single-criterion measures. Many other single- criterion measures have been prOposed (Table III-4). Of the 19 different variables, the four most widely used are: 1. Overall performance as measured by employee or supervisory rating; 2. Productivity as measured typically with out- put data; 77 TABLE III-4 A PARTIAL LISTING OF SINGLE-CRITERION MEASURES OF ORGANIZATIONAL EFFECTIVENESS 1. Overall Effectiveness 2. Quality 3. Productivity 4. Readiness 5. Efficiency 6. Profit or Return 7. Growth 8. Utilization of Environ- ment The degree to which the organization is accom- plishing all its major tasks or achieving all its objectives. A general evaluation that takes in as many single criteria as possible and results in a general judgment about the effectiveness of the organization. The quality of the primary service or product provided by the organization. This may take many operational forms primarily determined by the kind of product or services provided by the organization. The quality or volume of the major product or service that the organization provides. Can be measured at three levels: individual, group, and total organization. This is not a measure of efficiency; no cost output ratio is computed. An overall judgment concerning the probability that the organization could successfully per— form some specified task if asked to do so. A ratio that reflects a comparison of some aspect of unit performance to the cost in- curred for that performance. Examples: dollars per single unit of production, amount of down time, degree to which schedules, standards of performance, or other milestones are met. On occasion, just the total amount of costs (money, material, etc.) a unit has incurred over some period can be used. The return on the investment used in running the organization from the owners' point of view. The amount of resources left after all costs and obligations are met sometimes ex- pressed as a percentage. An increase in such things as manpower, plant facilities, assets, sales, profits, market share, and innovations. A comparison of an organization's present state with its own past state. The extent to which the organization success- fully interacts with its environment, acquiring scarce, valued resources necessary to its effective operation. This is viewed in a long term, optimizing framework and 78 TABLE III-4--Continued 10. 11. 12. 13. 14. 15. 16. 17. Stability Turnover or Retention Absenteeism Accidents Morale Motivation Satisfaction Internalization of Organiza- tional Goals Conflict- Cohesion not in a short-term, maximizing framework. For example: the degree to which it acquires a steady supply of manpower and financial resources. The maintenance of structure, function, and resources through time and more particularly through periods of stress. Frequency or amount of voluntary terminations. The frequency of occasions of personnel being absent from the job. Frequency of on-the-job accidents resulting in down time or recovery time. A predisposition in organization members to put forth extra effort in achieving organizational goals and objectives. Includes feelings of commitment. Morale is a group phenomenon involving extra effort, goals communality, and feelings of belonging. Groups have some degree of morale while individuals have some degree of motivation and satisfaction. By implication, morale is inferred from group phenomena. The strength of the predisposition of an individual to engage in a goal-directed action or activity on the job. This is not a feeling of relative contentment with various job out- comes as a satisfaction, but more akin to a feeling of readiness or willingness to work at accomplishing the job's goals.. The degree of feeling of contentment felt by a person toward his organizational role or job. The degree to which individuals perceive they are equitably rewarded by various aspects of their job situation and the organization to which they belong. The acceptance of organizational goals by indi- viduals and units within the organization. Their belief that the organization's goals are right and proper. A bipolar dimension defined at the cohesion end by an organization in which the members like one another, work well together, communicate fully and openly, and coordinate their work efforts. At the other end lies the 79 TABLE III-4--Continued organization with verbal and physical clashes, poor coordination, and ineffective communication. 18. Flexibility- The ability of an organization to change its Adaptation standard operating procedures in response to environmental changes, to resist becoming rigid in response to environmental stimuli. 19. Evaluations Evaluations of the organization or organiza- by External tional unit by those individuals and organ- Entities izations in its environment with which it interacts. Loyalty to, confidence in, and support given the organization by such groups as suppliers, customers, stockholders, enforcement agencies, and the general public. SOURCE: Dessler (1980). 80 3. Employee satisfaction as measured by self- report questionnaires; and 4. Profit or rate of return based on accounting data. (Dessler, 1980). Multiple Criterion Measures. From the above mentioned measures, one will note that profit or rate of return (either expressed as absolute value, percentages or ratios) continuously reappear. Related organizational concepts are organizational productivity, efficiency, growth, stability and turnover or retention. Thus, this lends to a multiple criteria model that defines effective- ness in terms of several interdependent factors (Table III- 5). Illustrative examples of these criteria are: 1. The bargaining_position: the successful acquisition of scarce and valued resources and the control of its environment. 2. The organization's worth to members and to the society in general: the degree to which it is productive, profitable, self—maintaining; the degree to which it is of psychological and sociological value to its members; and 3. Survival and adaptability in increasingly un- certain and turbulent environment with access to an open spirit of inquiry. Table III-6 shows that the latter illustration, labelled adaptability-flexibility,is the most frequently mentioned evaluation criteria along with productivity, satisfaction, profitability and resource acquisition of 81 TABLE III-S EVALUATION CRITERIA IN MULTIVARIATE MODELS OF ORGANIZATIONAL EFFECTIVENESS Study and Primary Evaluation criteria Derivation of Criteria*" Georgopoulos and Tannenbaum (1957) Productivity, Flexibility, Absence of organizational strain Dennis (1962) Adaptability, Sense of identity, Capacity to test reality Blake and Mouton (1965) Simultaneous achievement of high production-centered and high people-centered enterprise Caplow (1964) Stability, Integration, Voluntarism, Achievement Katz and Kahn (1966) Growth, Storage, Survival, Control over environment Lawrence and Iorsch (1967) Optimal balance of integration and differentiation Yuchtman and Seashore (1967) Successful acquisition of scarce and valued resources, Control over environment Priedlander and Pickle Profitability, Employee satisfaction, Societal value Price (1968) Productivity, Conformity, Morale, Adaptiveness, Institutionalization Mahoney and Weitzel (1969) General business model Productivity-support-utilization, Planning, Reliability, Initiative R and D Model Reliability, Cooperation, Development Schein (1970) Open communication, Flexibility, Creativity, Psychological commitment Generaliz- Type of ability of Measure* Criteria'* N A N A N B N A N A D B N 1!;\ N B n A D B,R N A Ded. ; followed by questionnaire study Ded.: no study Ded.; no study Ded.; no study Ind.: based on review of empirical studies Ind.; based on study of 6 firms Ind.; based on study of insurance agencies Ded.; fellowed by study of small businesses Ind.; based on re- view of 50 pub- lished studies Ind.; based on study of l3 organizations Ded.; no study 82 TIBLB III-S-Continued Generaliz- Study and Primary Type of ability of Derivation Evaluation Criteria Measure“ Criteria" of Criteria*** Mott (1972) N A Ded.: followed by Productivity, Flexibility, questionnaire study Adaptability of several organ- izations 22M Goal attainment, Integration, N A Ded.; followed by Adaptation study of 22 deci- sion units Gibson et al. (1973) N A Ind.; based on Short-run review of earlier Production, Efficiency, Satisfaction models Intermediate Adaptiveness, Development Long-run _ Survival Negandhi and Reiggnn (l973) N B Ded.; followed by Behavioral index study of Indian Manpower acquisition, Employee organizations satisfaction, Manpower retention, Interpersonal relations, Inter- departmental relations, Manpower utilization Economic index Growth in sales, Net Profit Child (1974, 1975) N B Ded.; followed by Profitability, Growth . study of 82 British firms Mebb (1974) D C Ind.; based on Cohesion, Efficiency, Adapt- study of religious ability, Support organizations *N - Normative models, D - Descriptive models. "A - All organizations; B - Business organizations; C - Religious organizations; R - Research and development laboratories. *“Ded. - mductive, Ind. - Inductive SOURCE: Steer (1975). 83 TABLE III-6 FREQUENCY OF OCCURRENCE OF EVALUATION CRITERIA IN 17 MODELS OF ORGANIZATIONAL EFFECTIVENESS No. of Times Evaluation Criteria Mentioned (N=l7) Adaptability-Flexibility 1 Productivity Satisfaction Profitability Resource acquisition Absence of strain Control over environment Development Efficiency Employee retention Growth Integration Open communications Survival All other criteria HNNNNNNNNNWWWO‘O Source: Steers (1975) and Dessler (1980). organizational effectiveness. Dessler (1980) has cited that many writers have indicated that the effective organ- ization is the one that satisfies the demands of those in its environment from whom it requires support for its continued existence. For example, the stockholders of a firm who consider effectiveness in terms of profits or rate of growth. Thus, considering the multifaceted notion of effectiveness, it can be more appropriate if it is described according to particular interest groups or participants. 84 It can also be described according to the functions for which the organization is expected to fulfill. For in- stance, Cotterill (undated) has noted that: Consumer food cooperatives have failed and will continue to fail when they are failures as mar- keting organizations. Marketing is at least tridimensional, i.e. time, form, and lace must be in harmony for success. What this means is that food items must be in the "correct" place, and form and at the "correct" time. The situation is "correct" when sellers and buyers actually exchange goods and services at a price. A transaction takes place Therefore, it is safe to assume that the ultimate criterion for organization effectiveness is the ability of the organization to endure, survive and adapt to crucial interest groups and/or the environment and the require- ments demanded in the locality. To manage the environ- ment, the organization can react to environmental demands defensively, offensively or both. Defensively, it can engage in organizational change and development, thus changing its structure, group norms, reward system to tune-up organizations under new environmental demands. Offensively an organization can reduce dependence on "outside factors." It can manage environmental demands by "avoiding influence, altering dependencies, negotiating with the environment, or legislatively creating a "new environment." 85 Research Gaps Marion (1978) has sorted out the policy issues and research needs identified during a recent seminar- workshOp on "Agricultural Cooperatives and the Public Interest" (1977). Among others, the list includes theo- retical treatises and empirical testing of COOperatives as a form of business organization. Here are the per- tinent research needs identified in the workshop (with headings provided by this writer): 1. Cogperative Theories: To test the critical assumptions underlying alternative coopera- tive theories (e.g. objective function for coops and their members). 2. Financial Need vs. Growth: To determine the relationship between capital growth and mar- ket performance; and to analyze the capital needs and source of cooperatives and the effects of alternative patronage refund policies. 3. Cooperative Business/Operational Performance: a. To develop a taxonomy of cooperatives based on features related to perfor- mance; b. To determine factors which affect cooper- ative market power. c. To examine policy variables (e.g. market- ing contracts/orders) that influence the situation, structure, conduct and perfor- mance of relevant markets and the compe- titive impact of COOperatives; 86 d. To determine the structure of relevant producer-processor markets (including the market share and relative size of cooperatives); and e. To determine the influence of coopera- tives on competitive conduct in rele- vant markets and the resulting compe- titive performance. 4. Market Power: To analyze the market power of free riders and to analyze the effects of different types of cooperatives on the six major agricultural problems: oligopsony buyer concentration, price determination and dis- covery, price and income stability, subsec— tor coordination, market access and control of agriculture. For each of the problem areas, a germ needs to be established against which the alternative cooperative strategies can be evaluated. 5. Memberships' Mechanism of Control: To deter- mine the impact of alternative organizational forms of cooperatives on member control, economic performance and the long-range struc- ture of the food system; and to examine the relationship between the size and organizational characteristics of cooperatives and the responsiveness to and control by members. It should also be noted that, among these major research needs, the nature and mechanisms of control exer- cised by members loom large in a cooperative organizational 87 performance (Van Ravensaay, 1982; Apthorpe, 1971). Key issues revolve around: 1) What control mechanisms are being used by members of a cooperativeqr2) Which con— trol mechanisms would be most likely observed in practice?; and 3) what responses to these mechanisms are we to ex- pect from the COOperative management? Related to the above problem of control mechanisms in cooperatives, Apthorpe (1971: 67-82) has reported two themes that recur in evaluating agricultural cooperatives: 1) the social value theory of development; and 2) the development administration theory. The first refers to members' attitude and motivations; the latter refers to the qualifications of the COOperative leadership. 1. Social Value Theory of Development: puts the blame when things go wrong on socially and culturally-based obstructive, destructive or indifferent motivations or attitudes. 2. Development Administration Theory: attributes what success has there been to the technical qualities of the officials or committee mem- bers (i.e., who planned, managed or admin- istered it). Rationale Towards Organizational Renovation For the Philippines As the 1980's unfold, one begins to wonder what lies ahead for the cooperative system, in general, or of area marketing cooperatives, in particular. This question 88 can be raised because of the diminishing interest in, or disenchantment with, the members of village (Samahang Nayon) precooperatives (ACCI, 1979). In addition, the findings of import, although not exhaustively presented here, give us an indication that the program urgently needs some recasting to provide an adequate framework for the develOpment of a viable agricultural cooperative system. In fact, the success of the entire program has been doubted because the cooperative scheme "was thought of, and imposed from, the top" and that the response from the bottom was weak to support the viability of the scheme" (ACCI, 1979; (Ofreneo, 1980.) There are signs that it may even develop like past governmental attempts to promote cooperatives, which started with a "great deal of fanfare, but ended in failure" (Ofreneo, 1980: 70). Considering this critique as the major trend of cooperation in the Philippines, one area of concern is the usual "revitalization or reactivation" scheme. To start with, the earlier described problem areas are sug- gestive of what solutions to undertake, which include what research needs and opportunities are urgent and apparent. The agenda appears very simple, but the complexity of the issues involved actually mean that one hardly knows where to begin. Yet we must start somewhere and proceed with orderly, alternative approaches. 89 Implementation Analysis and Assessment Researchers have different ways of seeking solu- tions to the problem. Depending on one's point of view, they might use different analytical frameworks or models to explain the same phenomena. Howard Freeman has suggested that, in evaluation research, practicality has demanded a definition of limits to the scope of evaluative research and of critical points on which projects should be assessed. In the design of evaluation research, the first question is: What is the purpose of the evaluation? (Jones and Borgotta, 1980). The objectives should be stated in terms of measurable change in intended directions. Froomkin (1976) has counterargued this emphasis in his "A New Framework for the Analysis of Governmental Programs": Policy analysis is often hampered by limiting the evaluation to the stated objectives of the program. He points to the need for an overall model to understand the scope of the program and its cost. He urges that programs be planned more carefully than has been the rule hitherto. More emphasis in planning and analysis could contri- bute to greater effectiveness of the programs. The analysis of human program can be limited to two questions,i.e., Is the program properly de- signed? Is it cost effective in reaching the goal? A more detailed exposition of a policy analysis framework has been presented by Williams (1975). He has categorized two aspects of policy analysis into "program design and program implementation." He has pointed out that "the major problem is not in develOping relatively sound policy alternatives, but in failing to consider the 90 feasibility of implementing these alternatives." Six stages can be conceived to occur when policy decisions are made or when a social experiment is undertaken (Figure III-3). The analytic and assessment activities shown in panels 2, 4, and 5 in Figure III-3 need to be emphasized: 1. Implementation Analysis. Scrutiny of: a) the preliminary policy specifications to deter- mine their clarity, precision, and reasonable- ness; b) staff, organizational, and managerial capabilities, to determine the degree to which the proposed policy alternative can be speci- fied and implemented in its bureaucratic and political setting. Specification Assessment. Assessment of the final policy or design specifications and measurement procedures, including interim feedback devices, to ascertain the degree to which the specifications correspond to deci- sions, are amenable to successful implementa- tion, and are measurable. Intermediate Implementation Assessment. Assess- ment of the degree to which a field activity is moving forward successful implementation and/or is providing useful feedback informa- tion to improve the implementation effort. Final Implementation Assessment. Assessment of: a) the degree to which a field activity 91 . $3: 93333 "worsen mmeoonm ooflueucmenomxm pom meadow moo ca mowufi>wpo¢ uceEmmommd oaumamod poo momoum .MIHHH mmeHm Home ucmEmnemmm mammaosm useEmmommm Immmmmm cow» coaumoa dommm coauouoeamHmEH esoouoo usucesmamafl . .m. . Assam pom museumsnmuoH mownwuomnu cow» :oflumowmwoomn memenuomwn mmmmnuomhn amnomnu pom teuoeSqusw pom cmflwmp Houowsanemxe o>flumcneuam mo coauMEHOMcfi mc0flumuemo madam Hmuomswuemxm so cowmfloea usefimo~e>ea Hem zonmwm o m e m m a some moaaom mo oowumasSHOH soap me>wumonmuam manoenu one Imusmsmamsfl oowunowwwommm moowmfloep Seaaom mo gowumsn0msw chSDMHemO pamam mowaom headed uceamoaw>mo How powwow monammmmo onBmHzmzmqmzH wzHMdZIZOHmHumo FIJXOaCIJOfiHZHZE-i DaOI-JHUN 92 corresponds to the design specifications; and b) the level of bureaucratic/political functioning to determine whether or not there is a valid basis for testing a theory or for deeming a field activity fully operational. If implementation analysis is to be of value, planners and policy makers ought to have reasonable esti- mates of the organizational capacity to carry out alterna- tive proposals. In this respect, Williams (1975: 534) has further indicated that: . . . early assessment is critical even before the effort (stage 4) is made to move into the field. There should be a specification assessment to deter- mine whether the final design corresponds to the decisions reached at the end of stage 3, provides sufficient program information and operational details and is amenable to measurement. He has further stressed that program failure can be viewed into three aspects: theory, implementation and specification failure: A new program or project may be thought of as representing a theory or hypothesis in that the decision-maker wants to put in place a treat- ment expected to cause certain predicted effects or outcomes. If the program or project is un- successful, the explanation may be that it "did not activate the "causal process" that would have culminated in the intended goals (i.e. a failure of program), or it may have set the presumed "causal process" in motion but the process did not '“cause" the desired effects (i.e. a failure of theor ). The specification failure may include: a what is to be done (the element of the treat- ment); b) E2! it is to be done (guides for implementation and operation); c) what organiza- tional changes (outputs) are expected; and d) what the specific measurable objectives are. 93 With respect to implementation success, the objec- tive is performance n93 conformance. In the ideal situa- tion, those responsible for the implementation would take the basic idea and modify according to the needs of the local environment where it is to be implemented. Success- ful conformance is not enough. It is conceived as an intermediate stage in a process of moving toward improved outcomes (performance). Implementation as a Research Question. An imple- mentation seeks to determine whether an organization can bring together people and material and motivate them in such a way as to carry out the stated objectives on a sustained basis. The problem can be approached from several perspectives. For instance: a) in terms of development of sound organizational structure; from the perspective of interpersonal motivational factors; and c) with respect to incentives. Perhaps the most immediate research need for those concerned with enhancing the effectiveness of the Philippine cooperatives is to focus directly and carefully on case studies of successful cooperatives. Perhaps this is what is being called for as a major technique of implementation analysis and assessment. Implementation analysis should investigate: l) the technical capacity to implement; 2) the political feasi- bility; and 3) the technical and political strategies for implementation. 94 With these basic considerations, it may make sense to try out a new idea or program renovation on a small scale before making a full commitment to a national program. And one more reminder to the program analyst is that, by far, the most important step toward planned change/improvement is the strong commitment--both on part of target clientele and the management (tOp decision- makers down the field-level line)--to deal with program innovation and implementation problems. The naive over- confidence that has resulted in disappointments reflective of "limited success stories" calls for a realistic approach, not only about the organizations who are "doing the change," but regarding the skills and techniques which "guide," rather than "dictate," the process of change. This is raised, not to dramatize the intensive case study technique or the limited scale approach; rather it emphasizes a slow but sure, research-education program. This is in- tended to seek "safe" revitalization schemes and/or insti- tutional alternatives towards more effective and viable farmers organization. Action-Research Towards Organizational Renovation. Applied research provides information on which informed judgements and action-decisions can be made. It has been the contention of various contemporary writers (e.g. Rogers, 1973; Schumacher,l976) that "appropriate" development pro- grams must be locality-relevant, site-specific and enjoin clientele participation and commitment in order to insure 95 long-term success. Cooperatives should be no exception to this observation. One research approach to an appropriate coopera- tive development strategy that is being proposed here is action, interdisciplinary and participatory research. The growing pOpularity of this approach can be attributed to: l. The concern for enhancing the research- action linkage in community planned change efforts has accentuated the importance of researcher-citizen collaboration. The greater the commitment of program partici- pants, the greater will be the success of the action program; and 2. The concern for the poor and powerless who are often manipulated by those who control projects and programs (Van denberg and Fear, 1982). The blending of "action" and "research" serves as: A tool used by a community with the objectives of acquiring, through resident participation, valid and reliable information that can be used to en- hance the community's problem-solving capabilities (Voth, 1979). The self-help/local self-reliance approach also applies in participatory research. Witness the following passages: 96 People have the basic right and ability to come together and to form appropriate structures and procedures for the settings in which they must or choose to function. The people can become meaningful participants in a developmental pro- cess and have considerable control over the process. Action research . . . is a special kind of research process that actively engages the citizenry in studying and analyzing the com: munity, not merely in order to coopt the people into supporting a course of action, not merely in order to "educate," "delineate" or "de- apthize" the citizens, but to place the respon- sibility for decision-making squarely on them (Voth, 1979L This special kind of research process is based on the assumption that residents are better able than per— haps anyone else to define their problems and propgse solu- tions to those problems. Two reasons can be cited why this is so: 1) residents are more knowledgeable of their own situation; and/or 2) they can be helped to develop a "critical awareness" of their own situation and from there take-off with more appropriate solutions. Resident participation is one of the key vari- ables that is associated with the success of action pro- grams (Zaltman and Duncan, 1977). It can contribute to program success by (Fear et al., 1981): l. insuring that the population's needs are squarely taken into consideration; 2. increasing the population's commitment to the action program because of their partici- pation in the research process; 3. providing locally-defined "legitimate" 97 reasons for conducting the action program; 4. improving the population's ability to collect information, analyze information, and conduct appropriate programs based on research results; and 5. cultivating the development of researCh skills among members of the population and thereby con- tributing to "self-reliance." In contrast, a research or program intervention done for people (i.e. devoid of resident participation) encourages a dependency relationship. Components of Cooperative Participatory - Interdis- ciplinary Research for the Philippines. Two major com- ponents of this kind of research are suggested towards a more effective and viable farmers organization: Component 1. The Cooperative Management (CMA); and Component 2. The Pilot Program Establishment (PPE). The usefulness/applicability of this research to this study can be gleaned from the following process: it will be necessary to place priority on the research projects suggested for component one and hold development of com- ponent two for at least one year. Overall program development must be coordinated by an interdisciplinary team of professionals,and while one specialist may co- ordinate a specific research project, a periodic review must be done by the entire interdisciplinary team. Component two would be selective or purposive 98 in nature and would utilize the feedback of the first assessment. This is done for two major reasons: 1) it will permit the efficient use of available resources ascnr- posed to the overwhelming task of attempting a nation-wide assessment; and 2) it will facilitate more effective implementation of component two. The assessment informa- tion will be specifically oriented to the preselected study areas. With reference to rural development, participatory planning which serves as drawbacks of the past approaches, Fear, et al. (1981) has recommended this scheme: Involvement of appropriate audience-user groups should be incorporated into each area of study. They will be involved in planning, implementation and evaluation of suggested research projects. This involvement leads to: l) a better understanding and acceptance of the program innovation; and 2) an increased capacity to design and develop rele- vant program materials (e.g. assessment instru- ments, educational materials, evaluation data, etc.). Recruitment and establishment of these advisory groups will be based on the specific characteristics of individual research projects. In summary, five critical points apply to this type of study: 1. The program innovation proposed for coopera- tives consist of two action-research com- ponents: the Cooperative Management Assessment (CMA) and the Pilot Program Establishment (PPE); 2. CMA should be implemented at least one year ahead of component two, i.e. PPE. CMA 99 constitutes a "state of the art study towards evolving PPE. 3. A broad-based interdisciplinary team should coordinate program develOpment; 4. The entire program innovation should be implemented on a number of a pre-selected areas; and 5. Involvement of appropriate clientele systems group should be incorporated into each area of study. List of Participatory and Interdisciplinary Research Projects. Embodied in the above critical points, a number of projects can be identified. Although not intended to be exhaustive, the list is indicative of the "state of the art" for cooperative program innovation. Component 1. COOperative Management Assessment. Project 1. Identification and Assessment (IA) of their current cooperative man- agement problems and practices. Project 2. IA of social, situational, personal and attitudinal factors involved in the COOperative perception, under- standing and management. Project 3. IA of information forms, sources and dissemination efforts in cooperative understanding and management. Project 4. IA of social and economic factors involved in cooperative understanding and management. Project 5. IA of alternative rural development institutions--other than cooperative programs. Project 6. Component 2. Project 7. 100 IA of apprOpriate evaluation models for COOperative programs and related institutions. Implementation of a Pilot Cooperatives Program innovation in each of the selected and diverse communities. CHAPTER IV TOWARDS AN ACTION RESEARCH DESIGN: THE PROBLEM, REVIEW OF LITERATURE AND ANALYSIS DESIGN FOR ORGANIZATIONAL EFFECTIVENESS This chapter, giggg identifies the problem of organizational effectiveness both as a background problem agenda for organizational development and change and as a problem of measurement-criteria. The top-to-bottom nature of the program with disciplinary-chauvinism and research- practice gap (or under-utilization of research) is described to be the major drawback in organizational development of agricultural cooperatives. With this back- ground, a description of study plan enumerates justifica- tions why an examination of the nature and mechanisms of control is resorted. Second, a review of literature on the success and failure factors of cooperative associations and the survival and/or growth strategies of cooperative organizations axapresented. Thiii, the analysis design follows the concept of action-research (AR). A review of AR literature provides guidance to formulate appropriate development scheme for farmer cooperatives. A social laboratory for organizational effectiveness (particularly for cooperatives which have long suffered its moribund stage) has to be tampered with caution from the joint 101 102 efforts of researchers, practitioners, and the clientele- systems. A multi-disciplinarian consensus should be attained. Therefore, this design--however tentative-— serves as an action agenda for those technocrats who are willing to shed their chauvinistic-disciplinary-biases in order to be organizationally cooperative themselves. Problem Definition A problem exists whenever "what is" diverges from "what ought to be" or wherever there is a divergence be- tween what currently exists and what is desired. To define a problem, therefore, it is necessary to state the condi— tions that exist (positive description) and the conditions desired (normative state). This treatise has been concerned with better under- standing the major problems that plague the cooperative development program, such as the decline in organizational performance and its evaluation criteria towards more effective organizational development. This is an attempt to set a meaningful basis for research and evaluation of agricultural cooperatives in the Philippines. The problem of organizational effectiveness or performance (other than the definitional problems with the notion of effectiveness and/or performance) has been dealt with in the literature, both in economics and in a management-organizational frame- work, for understanding why such a phenomenon continuously 103 These aspects, as we have reviewed conceptually, include organizational structure, processes, environments, strategies and organizational effectiveness. Applying these issues to cooperatives, most of the studies were conducted on a "top-to-bottom" identification, specifica- tion, implementation and assessment approach. Moreover, the approach favors a disciplinarian-chauvinism bias, e.g. economic and organizational (internal) criteria. As con- flict occurs between assessors and assessees on the desired assessment of criteria (i.e., ambiguous standard of desir- ability) the criteria become more social and comprehensive for organization (multidisciplinarian-based) and external for the individual. Therefore, development programs ought to be judged in their entirety and not on a piecemeal and non-continuing basis. This type of problem analysis has not been examined much for COOperatives as a member-owned-firm (MOF) organiza- tion and as a form of limitedly endowed community. The difficulty has been more pronounced with two prominent issues. First, cooperative managers can pursue personal goals or goals that reflect only a subset of the cooper- atives membership (i.e., the vested interest groups or the most accessible members), which do not reflect all members collectively viewed. Second, cooperatives differ from corporations in many respects. Thus, relating assessment just like any ordinary firm is short of under- standing the peculiarity of cooperatives as a unique type 104 of organization. Therefore, and as a general rule, it is not surprising that cooperatives have always shown a decline in organizational performance. No amount of progress can perhaps be gleaned if the seedbed (clientele—system) of cooperation does not have the required condition of felt need or receptivity to the seed of cooperation. The problem is compounded when the clientele system does not understand the control mechanisms available to them. Research Plan The initial approach in analyzing our problem is to investigate, in an exploratory way, the issues raised by examining the nature and mechanisms of control exercised by members of cooperative. This approach will give us a better perpective an: the identification, specification, implementation and assessment of appropriate organizations in a particular locality. Therefore, our study plan towards program renovation will involve intensive case (multidiscipline) studies for the following reasons: 1. The need for bottom-up planning vs. the usual top-to-bottom approach in pro- gram design and implementation. This is reflective of "participatory research" idealized for community improvement studies. 2. The need to deemphasize managerial dominance 105 (top-to-bottom non—participatory management), in favor of member control mechanisms (bottom- up participatory involvement) under the pre- text that no amount of good management can induce a non-willing and non-cooperating clientele towards effective organizational performance; 3. The need to deemphasize the treatment of co- operatives as a mere form of business organ- ization in favor of multifirm social and economic "going concern" organization (even ideological for that matter) that demands a holistic approach in community improvement; and finally 4. The need to study the influence of struc- ture, environment, appr0priate technology, size, and attitudinal behavior of the clientele system in performance analysis. Review of Literature As stated in the problem definition, the major problem that plagues the cooperatives program is its decline in organizational performance brought about by in- appropriate organizational approaches and inappropriate evaluation criteria. The appropriate approach is with reference to the nature and control mechanisms of the clientele system via participatory research involving the 106 audience-user. The underlying assumption of this refer- ence is the local action/resource commitment and partici- pation of the willing and capable clientele-system. The literature is reviewed with this notion in mind. A review of literature can be organized into two parts: (1) the failure factors or why cooperatives have failed; and (2) the success factors or why cooperatives have succeeded. The review will culminate with growth strategies and, consequently, conclusions that will empha— size indicators needed as a guide regarding where to direct research and evaluation efforts. The Success and Failure Factors These factors are hard to generalize. However, an attempt is made here to elicit possible indicators that have bearing on the experiences of other COOperatives in various countries. Why do cooperatives fail? It is perhaps easy to stress the failure side of the cooperative organiza- tion inherent from its limitations and/or disadvantages. The theory simply indicates three ingredients are neces- sary for cooperatives to survive: (l) a good and locally- adapted seed of cooPeration; (2) a good and felt need receptive-type society that will be the seedbed of coopera- tion and (3) the appropriate cultivation with a long-range plan and commitment to the proper role of cooperatives in the economy. Stephens (l958:2) has this analogous 107 picture: Poor seed will not produce a healthy plant. A poor seed bed will not produce a satisfactory crop, even though the seed is of the very best quality. Good seed planted in a good soil but improperly cultivated will produce a poor crop or will result in a crop failure. A combin- ation of good seed, good soil and proper culti- vation will generally produce a good crop. The practice of cooperation is replete with mis- takes and/or misgivings about the wrong approach undertaken by the organizers. Commenting on this, Jones'(l958:6) statement is still relevant today (specifically in LDCs). He has noted that: Experience has been a dear and occasionally a fatal teacher. . . but others can reap some profit (benefits) from th ese fatalities by avoiding those missteps. Case histories re- vealed what not to do in a cooperative . . . unless one really wants to kill it. Abrahamsen (1953) has emphasized three major mis- takes in Farmers Cooperative Management: 1. Mistakes in personnel management, members relations and public relations; 2. Mistakes in organization; and 3. Mistakes in business operations. Mistakes in Personnel Management, Members and Public Relation 1. Members did not realize the importance of cooperative management; 2. Directors did not realize that they must pay adequate salaries for competent management; Mistakes in 108 Directors were paid employees of the association; Relatives of managers and board members were hired; One-man organizations developed; Associations lacked young members (no pro- visions for rejuvenation); Rubber-stamp directors were kept on the board; No provisions were made for airing complaints; Some associations had dishonest officials; and Associations failed to train personnel. Organization 1. Cooperatives were set up too hurriedly with- out full knowledge of existing facts or a full appraisal of some of the factors neces- sary for success; Organizers made extravagant promises; Members expected the impossible and were improperly advised as to what cooperatives could and could not do; By-laws failed to provide for rotation of directors; and Coops failed to provide for adequate accounting, bonding, and general control of operations. 109 Mistakes in Business Operations 1. Associations bought too much property instead of leasing until definite needs of the organ- ization were more clearly established; Objectionable policies of officials resulted in distrust and rebellion on the part of members; Operation was attempted with insufficient volume; Operating costs were too high; Associations attempted to operate at too many points; Managers and directors engaged in commodity speculation; Facilities were poorly located; Associations followed incompetent pricing, credit, inventory policies and methods of handling farm products and supplies. In selected country studies in Asia, Singh (1970) has identified the problem areas of cooperatives which, when analyzed, pertain to the indicators we have just enumerated in addition to the two institutional-structural support mechanisms of the government and other linkage institutions: 1. Area and Membership - the rapid expansion 6f cooperatives; inadequate and/or ineffec- tive area and membership coverage; 110 Financial Resources - inadequate financial resources including high cost and limited capital both internal and external to co- operatives; Operational Procedures - ineffective/weak organizational and operational procedures; Managerial Improvement - includes the ime provement of—the role of directors, paid employees and members in response to ineffi- cient and/or inadequate management capa— bility; Role of Government - refers to the unstable and/or uncommitted government support; Role of Apex Institution - uncoordinated role and untimely support of'the secondary and apex institutions. Alasdain Clayre (1980) in "The Political Economy of Cooperation and Participation: A Third Sector" added the need for forward and backward linkages among coopera- tives. He stressed that the main causes of failure per- tain to four traditional difficulties: 1. 2. Management — worker coops have generally failed to attract good managers; Finance - the finance available to worker coops Has normally been much less than that available to their conventional counterparts; Structure - the enterprise structures adopted by the vast majority of worker coops have been faulty in that they have not ensured that there should be an identity between those who work in the cooperative, on the one hand, and those who own and ultimately control it on the.other; and Linka es - most worker coops have been working on their own in a largely hostile environment. To survive they need to be linked together in mutually supporting groups. 111 When does a cooperative fail? In survival stra- tegies of cooperatives, much depends on farmers themselves and their chosen cooperative leaders. Activist constitu- ents are much desired particularly the owner-patrons of the cooperatives. Five "whens" that focus on members could be used as safeguards, namely: 1. Whoa member-producers have more confidence in private marketing agents than in the manage- ment of their own c00peratives; 2. Whon its purposes and plans are not under- stood by its own members; 3. Whgn its only foundation is the promise to members of "cost of production plus a profit"; 4. Whgn_a large group of the membership per- sists in acting upon rumors destructive to the organization without first getting an explanation from cooperatives; and 5. Whon_members are not given the "truth and nothing but the truth" about the operations of their organization. A glimpse of the social and behavioral orientation of cooperatives has been noted by Miracle (1969) and the alternative to cooperation has been proposed by Smith (1969). More specifically, Smith has cited the nature of the Philip- pine rural bank organization as an alternative form of institution. Miracle's social perspectives are focused in Tropical Africa. He has noted that cooperatives 112 attempted in Africa have failed in the sense that they could not make enough profit to sustain or expand the original membership. The inadequate handling of funds, stemming partially from lack of bookkeeping and managerial skill, has been cited as the most common reason for failure. Cooperative leaders, who are not from the local area are regarded with suspicion; local leaders waged a concerted campaign to discourage participation in the cooperative and to precipitate its failure because they regarded it as a threat to their own status and power. Disloyalty and apathy of members both can be the result of mismanagement of funds or failure to favorably respond to cooperative leaders. They may also reflect inconsis- tencies in marketing policies or the possibility of collusive action by traders with vested interest in seeing that COOperatives fail (Miracle, 1969). In other words, what Miracle is saying is similar to the Asian experiences in that: "successes are con- siderably less common than failures." Perhaps this observation is inherent in the social and behavioral determinants that are not conducive to cooperative via- bility. He had indicated this with reference to the strong ties on family orientation: . . .selection of such personnel from within the village or tribe results in misappropri- ation of funds because of greater loyalties to tribe and kin than to the government which supplies the funds. Correlated with this is the lack of an effective and uncorrupt civil service with which to assure compliance with 113 rules of accountability for funds and other pro- cedures important to organizational effective- ness (Smith, 1969: 364). Smith has also provided several reasons (e.g. bureaucracy, social and cultural obstacles) as explana- tions of failure of cooperatives and alternatives to co- operation: . . . in countries or areas where bureaucratic systems and administrative manpower resources are not highly developed, where significant social and cultural obstacles to a particular organizational form such as cooperation are present, and where there is no "going concern" which can be adapted to different basic pur- poses, a careful assessment of alternatives to cooperative action is indicated: 1) the sub— stitution of organizational forms,e.g" the rural banking system of the Philippines; and 2) the alternatives of simply ignoring the problem in order to devote scarce bureaucratic and financial resources to higher priority needs (Smith, 1969: 364-72). At this juncture, a glimpse of the problem areas of the Philippines' Area Marketing Cooperatives could perhaps help us reflect upon our own comparative status. The problem areas or constraints of the Area Marketing Cooperatives have been categorized by Perilla (1980) into the following: organization and management (0 a M), marketing, financing and institutional linkages. On the other hand, the AMCs chairmen of the Boards and Managers had perceived, in their early operations, that their most pressing problems were: lack of adequate operating cap- ital, lack of discipline/education of SN farmer members, weak support of the SN's and the supervising agency's field workers, inadequate facilities, and lack of 114 extension personnel (ACCI, 1979). Under 0 & M,Perilla has underscored the lack of skilled and trained managers to manage cooperatives, the high turnover of staff due to low salaries/incentives of hired management, and the delayed audit reports. The marketing problems are premised on the competitive dis- advantage (ability) of AMCs to the well-entrenched middle- men/private traders, inadequacy of facilities for ware- housing, drying and milling, and the "disloyalty" of members, i.e., of not patronizing their AMCs. The financial problems reflect the undercapitalization, credit insufficiency, and the lack of government budgetary support. The institutional linkages appear to be weak because the expected supervision, cooperation, and coordination between and among cooperative institu- tions,the SN-farmer/members and supervising agency field workers are very weak (Perilla, 1980: 52-60). Why do cooperatives succeed? It is not uncommon among the literature to look first, and foremost, on the failure side of cooperation. On the other hand, another approach is to look at the success indicators often con- ducted through case analysis. For example, in the United States two successful farm supply marketing cooperatives in Missouri have been studied by the Department of Agricultural Economics of the University of Missouri-Columbia (Ratchford, _et al., 1981). The major factors that are reported to be responsible 115 for the success of the first case were: . . . strategic location, capable management, continuous investment to keep the physical plant modern, effective marketing strategies, communi- cations and member relations, affiliation with regional COOperatives, a reputation for good service, and a consistent policy of conservative innovation (Ratchford, et. al. 1981: 21). In similar vein, the second case indicated the following: . . . good management, continuous investment in physical plant, operating as a single firm in multiple locations, competitive pricing with aggressive merchandizing, affiliation with regional cooperatives, and good communications (Ratchford et al.1981: 21). The study also pointed out the contributions to the welfare of local business communities, including par- ticipation in local activities and leadership. In another recent U.S. study of agricultural cooperatives, measures to indicate "growth issues" of the organization were reported (French et. al. 1980). Cooperative growth is defined as "successfully adjusting the operations of a cooperative in line with current business conditions." Cooperatives can grow under two methods: internal or external. Internal growth includes an adjustment of operations to meet current business con— ditions through construction of new facilities, increasing membership or business volume, or market development. External growth includes merger, consolidation, acquisi- tion, multicooperative arrangements, or joint ventures. The strategy for growth of coops has been categorized 116 into three aspects: 1. General Marketing Strategies include: a) forward and backward integration and coordination; b) bargaining collectively and c) maintaining and improving the Open market. 2. Organizational Strategies include: a) horizontal integration; b) diversifi- cation; c) multicooperative; and d) joint ventures. 3. Facilitating Strategies include: a) Operationalizing the plan and b) team work Of board of directors and the man- agement. The first strategy requires the following to be successfully implemented: 1. Full membership and board support; 2. Producers commitment to the cooperative; 3. A sophisticated set of managerial skills in marketing the product; 4. Maintenance and improvement in relations; and 5. Knowledge Of the available product markets at the newly integrated level. In other words, specific requirements for success vary by commodity. However, the following play an impor- tant role regardless of commodity: l) managerial exper- tise, i.e., the need for specialists with an increased number Of managerial functions and higher salaries for top management; 2) capabilities Of top management with board and membership support; 3) producer commitments to their products and capital; 4) member relations; 5) available mar— kets; and 6) a conducive legal-political-social environment. 117 Bargaining strategy requires organized group action to effect market or countervailing power, usually with public sanction and Often built upon a commodity orientation. Important factors for effective bargaining are: l. Enabling legislation that will give farmers certain rights, such as exclu- sive agency bargaining; 2. Association members must be committed tO bargaining; 3. Production control is required if commodity surpluses and price fluctuations are to be avoided; 4. The bargaining agency must receive recog- nition Of the buyers; 5. Collective bargaining requires good leadership; and 6. Information (market information) regarding all aspects Of the commodity should be Ob- tained and shared among buyers and sellers. The Open market strategy can be maintained or im- proved through grading standards, government regulation, and increased market information to the participants. Other than these marketing strategies, Porter (1961), Rahman (1970) and Holmquist (1973) have reported the most basic and necessary conditions for the successful Operation of marketing cooperatives. Porter (1961) has reported on seven necessary conditions for the successful Operation Of a marketing cooperatives: 1. The economic need for an organization; 2. A capable sales manager; He 118 An adequate volume Of business; Use Of sound financial practices; Fulfillment Of responsibilities by the board Of directors; Utilization Of effective channels of communication; and Members loyalty. further added the following qualifications in relation to membership retention and volume Of business Operation: 1. The greater the economic need, then the greater the retention Of members and the higher the volume of business; The greater the number Of members involved in the decision-making process at board Of directors meetings, then the higher the volume of business and membership retention; The greater the frequency Of personal con- tact among individuals within a cooperative, then the greater the tendency toward reten- tion Of active members and maintenance Of a high volume Of business. Porter concludes that "the degree of success Of the cooperatives has depended more upon the actions or in- actions Of the board of directors than any other indi- viduals within the organizations. Rahman (1970), in a similar vein,has enumerated eight essentials for the success of cooperative marketing 119 in East Pakistan: 1. A real felt need for a cooperative marketing in the area; 2. A provision Of enough economic benefits; 3. An adequate volume Of business for economic Operation; 4. The tendency to avoid middlemen; 5. The suitability and viability Of institu- tions involved; 6. Effective and efficient management; 7. Loyalty of members; the desirability that members understand the functions, methods, principles underlying the operation of the cooperatives; and 8. The enforcement Of discipline with the democratic framework. Holmquist (1973) has stressed capital availability as the major prerequisite for cooperative success. In simplest terms, he has listed three essential prerequisites: l. Recognized need and interest on the part Of cooperatOrs; 2. Leadership and management ability; 3. Capital resources. He further emphasized that "to judge the economic viability Of limited resource cooperatives, one should examine the internal and external sources Of capital" (HOlmquist, 1973: 3). Anschel, et al. (1969), in "Agricultural Coopera- tives and Markets in Developing Countries," have reported four topics relevant to this section, namely: 1) the hypothesis concerning the success of cooperatives, or why 120 cooperatives fail; 2) impediments to growth of cooperatives; 3) measurement of cooperative success; and 4) social and behavioral determinants Of organizational effectiveness. On the other hand, Apthorpe(l971) in his edited volume "Two Blades of Grass" indicated, among other things, the traditional/social bonds and motivation, the social characteristic of members and ideological mobilization or political ideals to be factors that may influence success or failure of COOperatives. Social bonds and motivation. The likelihood Of success for the COOperative really depends upon an extremely complex set of factors among which is the nature of existing traditional social bonds and the nature Of motivation. The chances of success are likely to be higher where support, rather than Opposition, has existed. The presence Of a "common enemy" can be a factor promoting solidarity. However, the enemy must not be too strong. The replacing or substituting institution must be capable Of becoming stronger tO survive. On the other hand, the ultimate ineffectiveness Of cooperation is where the ”push from below," consciousness and commitment on the part of the cooperative members, is tOO feeble. Social characteristics Of members. Populations categorized as immigrants, resettled populations, refugees, squatters, existing population in citu have different pre- disposition towards cooperatives. This predisposition may influence the success or failure Of cooperatives 121 through the members commitment/participation to the cooperative ideals. Other qualifications are variability in the quality Of land in the cooperative area, the nature of the cooper- ative organization,and its position in the national economy. The government sponsorship, the hostility Of established interests, the characteristics of those who manage the cooperative are all crucial to the success or failure of cooperatives. Some writers even regard ideological mobilization as a generative force needed for economic success. Others have regarded the infusion Of political ideals (ala Mao Tse Tung's) into cooperatives. Concludinngotes The major points discussed here can be summarized as follows: 1. Governmental support, i.e., the need for more functional consolidation in approach and a more geographic decentralization; 2. Organizational structure, i.e., is there a real need for mechanistic, systematic and a legislated approach to cooperation?; 3. Cooperative personnel, i.e., manpower needs with respect tO competent leadership and management needs; 4. Education, communication and information needs; 122 5. Membership Attitudes, i.e., individualistic vs. communistic; 6. Financial needs; 7. Size; and 8. Expectations The most crucial elements in determining the future of farmers cooperatives have been largely cate- gorized with respect to the major roles Of its farmer- members (French et al., 1980). These are: l) farmers' attitudes towards cooperation; 2) member commitment; 3) non-cooperative competition in the marketing of farm products; 4) the skill and progressiveness Of boards and management; 5) the availability Of capital; 6) the in- volvement Of cooperatives in general public policy issues; and 7) the maintenance of public sanctions. Research-in-Action: A Case Analysis Origins Of Action-Research The term "action-research" was introduced by Kurt Lewin in 1946 to denote a pioneering approach towards social research which combined generation of theory with changing the social system through the researcher acting, on, or in, the social system (Susman and Evered, 1978). Lewin's greatest contribution, on the abstract level, may have been the idea Of studying things through changing/ manipulating the variables generated by the known theory(ies) and experiences and seeing/recording their effects. 123 Action-research consists Of analysis, fact-finding, con- ceptualization, pianning, execution, more fact-finding_or evaluation and then a repetition Of this whole circle of activities (Sanford, 1970). This process was later modi- fied by Susman and Evered (1978) into five cyclical phases: diagnosing, action planning, action-taking, evaluating and specifying learning. The infrastructure within the client-system and the action-researcher maintain and regulate some or all Of these five phases jointly (Figure IV-l) . This cyclical process essentially contains the main features Of Lewin's model, i.e. analysis, SEES findings, planning, execution, and evaluation. Sanford (1970) has described the first three Of this model: 1. Analysis. Analysis determines what kinds Of questions are to be asked. These should be practical, although somewhat general and Open- ended. He added that most social science questions should be Of this general kind: how to arrange the environment, institution, or the social setting in such a way as to promote the development of all the individuals concerned. 2. Fact Finding. The aim of promoting indivi- dual group development has several important implications: 1) it is necessary to have a conceptualization Of the person and theory 124 AOL oofiuum mo consenemno0wuod mo mmoooum Heowaoho one . Ambmflv Uflhflxrm 6G0 gmflm ”mumDOm .HI>H WMDUHm on mmnooo o mowuomaew UZHMflBIZOHBUfl Ame Seaoono o msfl>aom now oowuom mo monsoon m>wusonmuam mafiwOoncoo oszz¢AmnonBU¢ [1K enouoonumnsnm use Seaman luooaao m mo usefiQOHm>eo lemooo new mowhooum onB¢DA¢>m soHuom so no meoooom \ 1!? Amy nmowocwm Hmnmcmm mafiamwuoopH oszmmmq oszmHummm Adv Emanonm m maficflmeo no moflamwuoeoH UZHMOZUH mmeHm ml llllllll nA. llllllll a E29... 926.! .o 2.39.: Faeroe. met; cexotm " Eeagm Patten Ln Bun—nub OOOOOg II! I. IIavaaiio . u n A aOaU fl .m I? i . u _ ... j _ _ _ _ _ _ ...-£8.32 .33 3.80 3a.. 3.6... 4 . _ 9 b » B _ H — 50.30 All New . i A ..Eeu. « _IY Bus-m .1. IV arses. , Bahama AI, _ ._ _ . c0380 ’80: IIIIIIIIIIIIIIIIIIIIII .. .. riV. u§3321 86 Hr PnVcPEEsoSO I IV aerate... See. or. “net...“ _ _ I _ _ . 4...... I £5588 Reissues. 305035 ’1' .33. ... . noocemoopfi . nsocemoxw toxin 1., 3.5.6 111‘ a . g p a - Rust—rue» cents: attest—w 139 technocrats know best what is good for the farmer. The downstream FSR comfortably fits within our purpose of a par- ticipatory development program, i.e., the farmers know best what is gOOd for them. The definitions of the two basic types Of FSR are: l. Upstream FSR is research from experiment stations to find prototype solutions to the major constraints on agricultural improvement in a relatively large region or area; 2. Downstream FSR is a farm-level research approach whereby farmers and a multidis- ciplinary research team work together to diagnose, design, modify and improve farming systems in a local area (Figure IV-3). Downstream FSR is a revisionist approach in the sense that the classical top-down approach to technology development mainly concentrates in innovating the technical components. On the other hand, downstream emphasizes the target-farmer-clientele as key figures in a research-action strategy. As a research effort, the four successive stages must be carried out through the collaborative efforts of small farmers and the multidisciplinary research team. These collaborative efforts in problem solving in FSR clearly indicate that AR's cyclical process is closely related. Note this description Of the four stages (Norman, 1980): 140 ..ommn. emsnoz .momoom Asonmmmmm mambmxm measure Emmnumosoo. Hm>wq Enmm on» us nonmemmm mamumhm moflsnmm now xnoszmnm OflumEmoom .mn>H mmoon .................... v anemia oz_zeoom .A ................ / m_matp coaueom acms_tmaxm \ a, <------------.- AeomoepssLoC mmmeeuooxzv twpm>m oz_rmOLnEm CO commcmuxm .e msmomam ow>oresm Co o:_ummh .n «Eeomxm oe>ogasm 50 common .~ Seaman acmstee anemone Co memocmmwo to eemoa_tommo .— muom uz_2¢um>o .vI>H mmDOHm .mnmshmm ow mmflmOHosnowu commoner om>onmEH mumMDmOOEmo cowumum now mama 4, awesome m nmommH hoaaom mo I one 0 so so so . n m a» one» on mmamonocaomn ans; nonsmoamaucmuH snowflnomxm .mnmfinmm esfisnmuwo A, mmmmnd .v IV .mooaumoomssooen weapon mumassnom on monsoon AmooHOfiummm. . Isoonwo assume no bsmwa ca .mmowOHnnoo 3o: .mmwuoa muHOmon Housmsfinmoxe onwards DRII Inm> ..m.ev muooooosoo owosmssooem .m .Oum .muexnms Hecamoaosnoeu 3m: mofl a. .uaomuo madman Icemnom pom moHoOHo>mo .moOHuwoooo .mnwfiumm poms“ .mamom HooOHumz onadem “moon mmflmOHoonomu oe>onmEH - meazou . Bzmszmmxm mumaosuom Op modowm .muosumm MOHAom ca muomfifiummxw uosoooo a usefiuemxm . N .musmEHnomxm swam Ob mswanono one nooomumsoo rw Inwo seesaw mo unfloosumnwo Ids oom omowasoox m ofimuoo \ seam .H T schooner summnoo ouow nouns meHDAHOflnm nonmemem pom loonoocH mucmoomsoo 3oz mommmmmm Emmanzo newsman Deanna mo OOHOBU 143 Of on-farm research: 1) Planning - the research team identify priority technical components; 2) Experimentation - the priority components are further investigated in the the experimental stage in order to formulate improved technologies that improve upon farmer's existing practices; 3) Recommendation - technologies are then recommended to farmers after careful testing against farmers' locations and after careful economic analysis; 4) Assessment - farmers' experiences are assessed with the idea of promoting recommendations to farmers. In this final stage, promotion desires a feedback mechanism in this manner: a) If recom- mendations are accepted, researchers can turn to other problems while extension focuses on the task Of further promotion Of the technologies; and b) If recommendations are rejected or substantially modified, then an under- standing Of the reasons might lead to a change Of recommendations/ experiments. This research cycle is essentially dynamic as information is generated from farmers circumstances, technology performance, and far- mers' experiences with the technologies. Experiment station research. This emphasizes the development of new technological components such as new varieties. Also, it can be used tO screen technological components that might have undesirable effects on farmers' fields, such as herbicides, and inputs/outputs that have some "external" effects. The promising technological components generated from experiments are further refined 144 and evaluated in on-farm experiments to detect its appro- priateness. Agricultural policy. This sets much Of the economic environment, such as national goals, input prices, and supply (price supports and subsidies), product market (guaranteed prices) and infrastructures (e.g. irrigation systems) in which researchers and farmers make decisions. Policies, therefore, refer here to actions and rules Of government implemented in order to meet regional or national development goals. In other words, these are given conditions that influence the behavior (e.g., pro- duction decisions) Of the farmer and the research-orienta- tion of the research stations. Farmer Circumstances as a Basis for Research Byerlee and Collinson (1980) have also contended that successful research begins with the farmer for whom the technology is intended. They have defined farmers' circumstances as those factors that affect farmers' deci- sionswith respect to the use Of crop technologies (or in a comprehensive context, the farm technologies). Figure IV-S illustrates various farmer circumstances. They include natural and socio-economic circumstances. Socio-economic circumstances may be internal in which a farmer has some control (e.g. farmer's goal and resources) and those which conditions his external economic environ- ment (e.g. cooperative institutions on top Of the diagram). 145 FARERS CWPEATIVE ECONOMIC CIRCUMSTANCES INTERNAL EXT RNAL ‘ A FWWVS' GWIS- Market: Institution: Incomu.food preferences. ..____, Product Land‘l'enure ._ NATIONAL risk ~ Input ‘. Credit POLICY Resource Constraints- Extension .. Land, labor, capital i I FARMERS . .. E DECISIONS Overall Farmlno System ‘ ' Cropping Pattern. Rotations, Food - Supply. Labor Hiring, etc. Technology For the Target Crop Time. Method, ' ' Amount for Various ’,a" Practice: I I ’ ’ ’. I” ” Climate 9‘30".”wa . Rainfall '3: Soul Type'ufi-- I FTOSIS ‘ 1.3,“ SI°P'~6~."+)?‘I 2.1:: I_I """' "‘ .. ' I ' ‘Th" ‘ NATURAL CIRCUMSTANCES -- wClrcumstances which are often major sources of uncertainty for decision-makinn FIGURE IV-5. Various Circumstances Affecting Farmers' Choice of a Crop Technology and its Relation to Farmers Cooperative SOURCE: Byerlee and Collinson (1980) as modified. 146 The natural circumstances impose biological con- straints on the farm enterprise and, hence, influence farm decisions. It also creates an environment of uncertainty which must be considered by risk-averting farmers. These natural circumstancesinclude climate (e.g. rainfall) soil and topography and incidences Of pest and diseases. The external socio-economic circumstances include the community organization and structures, physical infra- structure, product markets, labor and machinery markets, input markets, land tenure and settlement patterns, credit and extension services. The policy environment. This is noted as an im- portant factor that strongly influencesthe external socio- economic circumstances Of farmers. The government policies and their implementation has to be analyzed with respect to its impact on the external socio-economic circumstances of the farmer. Moreover, as Byerlee (1980) has stressed, it is important to distinguish between those influences that conform to the stated goals of government policy and those that relate to problems in policy implementation. Station-To-On-Farm-Research Two major developments in research organization and planning are required for FSR to be implemented (Collinson, 1982): 1. Recognition Of the need for both technical and adaptive research; and 147 2. Recognition of the role a Farm Systems Economist (FSE) can play in the adaptive research cycle. He further qualified the elements (research sta- tion, on-farm adaptive research and the role of FSE) of this develOpment as essentially an economic problem: 1) Research stations seek new materials and methods which are technically feasible in the environment Of the country or region served by the station; 2) On-farm-adaptive research selects and tests components Of the body Of knowledge identi- fied as apparently relevant to the needs and circumstances Of target groups of farmers normally within, but occasion- ally even outside, that general region; and 3) the role of the FSE is to understand farmers' decision criteria (i.e., allocation of inputs to different enterprises to best satisfy his and his family's priorities), and to identify how and why, in managing his farm, the farmer compromises on the Optimal technical management Of any one enterprise in order to raise the productivity of the whole system. The research process for this implementation scheme is shown in Figure IV-6. Also outlined below are the six stages in the research process and the team designated as responsible for the activity. The illustration Of the six stages and the team responsible for it are as follows: (I) (4) 148 Target Group Farmers of a Recommendation Domain In a Region‘5\\\\\\\\\\\\ Survey diagnosis of Experiments on apparently fagmer_pntor1tles, relevant materials (3) resource and environment and techniques under problems and development farmers' conditions opportunities.‘“ (2) \53 Identification & Evaluation . of materials and techniques offering potential for problem solution and the exploitation of opportunities. 'K\\\\\\\\\\\\\ \ Unsolved technical problems and possible new practices and Body of Knowledge of materials and techniques,(6) materials relevant TECHNICAL suitable for the climate to farmers' development 'ESEARCH and soils of the Region opportunities. (5) Commodity and Disciplinary ///' research. solving priority technical problems and Investigating possible new materials and practices FIGURE IV-6. Interactions between Station-based Technical Research SOURCE: and On-Farm Adaptive Research. Collinson (1982). 149 The description and interpretation of the farmers' situations and the identification of management problems and possible development opportunities -- the locally based adaptive research team (ART) carry out this stage; The identification of improved agronomic practices and farming methods which, if used, have a potential for improving the welfare of farmers -- the responsibilities are shared by the technical research team (TRT) at the station and the ART; On-farm testing of potential improvements selected as relevant and feasible for target group farmers, given the conditions they face in production -- the main responsibility of executing this is through the trained ART; The identification of unsolved technical prob- lems of farmers and the incorporation of these problems as priorities in technical research process -- mainly a responsibility of ART and linkages are established with the TRT; Commodity and disciplinary research -- major responsibility of the multidisciplinary research team at the base-research station;and Body of Knowledge -- stored for audience utilization at the research station by the technical staff or TRT 150 The perspective taken here is that on-farm adap- tive research can potentially help a research station pro- duce results relevant to the conditions and circumstances of small farms. Steps in The Adaptive Research Cycle The steps in the adaptive research cycle are listed in Table IV-2. Steps are broken down into preparatory steps (Steps 1-3); diagnostic steps of the implementation cycle (Steps 4-11) and the experimental side (Steps 12-17). The time required assumes that experienced professionals are implementing the procedures as part of an on-going program and that logistical support (e.g. transport) are readily available. Research Design This research design is written to develop, refine and promote action-research of the FSR-type in order to help improve the usefulness and relevancy of farmers co- operative organizations. If it is to become effective, any farmers association must fulfill (or satisfice) the needs and demands of the board of directors, its member-owners, the management, and the relevant members of the society with which it transacts (e.g., its community, its government, its suppliers, its creditors, etc.). In this proposed action-research, we shall start with the principal actors: the member-owners and the management staff. They will be surveyed in order to 151 TABLE IV-Z PROCEDURAL STEPS IN THE ADAPTIVE RESEARCH CYCLEl St a Time ep Required 1. Identification of the general region of the country with a priority for adaptive on-farm research 2. Collation of secondary information on the natural and economic conditions of the region 2-3 months 3. Identification of recommendation domains and tar- get groups of farmers operating a homogeneous farming system within the region 2-3 months 4. Review of available background information on the recomendation domain 1 week 5. Informal survey — Discussions among farmers 2 weeks - Conclusions (written) 1 week 6. Design of formal verification survey - Sampling and fieldwork plan 1 week - Questionnaire development 1 week 7. Enumerator training and questionnaire testing 1-2 weeks 8. Formal verification survey-administration of the questionnaire to a sample of target group farmers 2 weeks 9. Post coding, tabulation of data and specifica- tion of analyses 1 week 10. Data input and processing 1 week 11. Data interpretation and experiment planning 2 weeks 12. Selection of representative farmers and sites for on-farm experiments 2 weeks 13. Preparation and layout of experiments 14. supervision and recording of experiments crop cycle 15. Harvesting of experiments, measurement and recording of yields 16. Statistical and economic interpretation of data 4-6 weeks 17. Planning for the next season's experiments 4-6 weeks ‘FSR demonstrations generate reports within 7-9 months after initiation of research. SOURCE: Collinson (1982). 152 explore the extent to which the organization fulfills the needs of these components. Factors Affecting Change Performance Organizational behavior has been greatly influ- enced by the commitment of the principal actors -- in the NOE case -- the member-owners. The relationship between commitment and behavior very likely depends on the form that commitment takes as perceived by the member. Figure IV-7 illustrates factors that might increase the likeli- hood that a member will perceive a need for change in the performance of a COOperative (Van Ravensaay, 1982). These factors have been classified under: 1) change in members definition of acceptable performance; 2) decline in cooperative performance; and 3) opportunity to improve COOperative performance. The change in members definition of acceptable performance may be influenced by: l) the environment where the organization operates; 2) the felt-need that changesthe needs and demands (requirement) of the members: and 3) dissatisfaction, i.e., if other cooperative par- ticipants are dissatisfied. For example, if the COOpera- tive organization facilitates the land transfer operation of the agrarian reform program, the environment (the tech- nology and the conducive social landlord-tenant relation- ship), the requirements (package of complementary support services) and the satisfaction (completion of the transfer 153 INDICATORS SET OF FACTORS IMMEDIATE CONSEQUENCE Environment: Does it offer better performance? (A) Felt-Need: Change 1? . Change in require- member deflnl- ments of members? .tion Of acceptable performance Dissatisfaction: Other coop partici- \l/ pants dissatisfied and their influence to members? Perceived Need.for External Policy of Context: Change in Change in coop policy? (B) Cooperative Decline in the Perfomnce cooperative (...—.4; Internal performance Management Context: ; y Inefficiences? (C) External Opportunity Environment Context: to improve . cooperative Change in coop . performance env1ronment FIGURE IV-7. Factors Affecting a Member's Perception of the Need to Change Performance. SOURCE: Van Ravensaay (1982). (adapted and modified) 154 and support services on a sustained basis) must be present to be acceptable to the members. Declines in the performance of cooperative may be perceived by a member because his definition of acceptable performance has changed. If the satisficing function of the land transfer operation in our example is not met through the environment, felt-need and participants' satis- faction behavior, then through this measure, the perceived acceptable performance will change. On the other hand, if the yardstick or measurement has changed even though the actual level of performance of cooperative may not have changed, the definition of acceptable performance corre- spondingly changes. This is precisely the reason why the organization has to be adaptive, flexible, efficient, effective and integrative (Parson, 1956; Hage, 1965). The perception of the member about the performance of his cooperatives can be changed by the following events: 1) when the existing services and supplies of the coopera- tive are no longer adequate with respect to amount, time- liness of delivery and efficiency; 2) the influence or calling of other participants that convince the member that performance, once thought adequate, is actually inade— quate; and 3) the discovery of superior services or sup- plies offered by other non-c00perative organizations. The greater the amount of change in a member's own busi- nesses, the larger the number of participants seeking change. Also, the greater the number of alternative and 155 competitive sources of services and supplies in the envir- onment of the cooperative, the greater the likelihood that the member will change his definition of what constitutes acceptable performance. The decline in the organizational effectiveness or COOperative performance is really not clear-cut. External and internal factors have been broadly categorized here into "policy and environmental context," and "management context," respectively (Figure IV-7 Set of Factor B). 1. Policy context: A policy is considered here both from abgyg (government, i.e.,the apex institutions) and bglgw_(cooperative organ- ization,i.e.,those formulated by the board of directors). A policy change (i.eulimplemented or discontinued) may lead to change in per- formance (positive or negative). The occur- rence and extent of a policy change will in- crease the likelihood that the member will re- evaluate his predisposition towards the co- operative organization and consequently in assessment of its performance. This type of information can be analyzed thru minutes of the board meetings and files of memorandum circulars and other policy sources/materials both from the apex agency(ies) and the organ- ization itself. 2. Environmental context: Environment refers to 156 the entire surroundings that influence the service-Operation base of the organiza— tion. Some types of changes in the environ- ment may lead a member to conclude that improvements in performance are beyond the control of the cooperative, e.g., changes in agro-climatic variables and the technological environment. Consequently, a change in the environment may lead to increased cost and uncertainty or it may lead to decreased cost (innovative technology), expanded Opportuni- ties, and the opportunity to improve the co- Operative performance. Therefore, the nature and type of these changes need to be specified. Managerial context: In most cases, the quali- tative information or biographical information (e.g., age, education, years of experience) of management staff are associated with organiza- tional performance, particularly an organiza- tional and operating features (see: Sarmago, 1978). However, from the point of view of members of the cooperative, the occurrence of inefficiency is ill-defined. It goes beyond organizational and operational inefficiencies. Again, the single and multiple criterion (in- cluding its composite nature) have to be defined as perceived by members. It is 157 surmised that the more inefficiencies are perceived by members, the more likely the decline in performance. Members perception of the need for change in co- operative performance will greatly depend on these set of factors. The more factors occurring at any one time, the greater the likelihood that a member perceives a need for change. It identifies the condition by which control mechanisms of members are likely to evolve. The greater the number of members affected by these factors, the greater the likelihood that such attempt will be observed. Mechanisms of Control of Cooperative Members A conceptual framework is offered by Hirschman (1970) to analyze the responses of clients to declining organizational performance. This framework depicts our analysis design for exit, voice, and loyalty perspectives in cooperative organization. The behavior exhibited by the members towards their cooperative will determine the viability and/or effectiveness of the organization. For instance, a question may be asked whether they believe that the organization can still be improved. Two sets of decision-responses with their perceived belief can be analyzed, namely (refer to Figure IV-8): l. The First Decision - involves two responses namely to exit (GO) or to stay-put (NO GO); and 158 Decision Decision I II cu- r- :1 SILENCE u 8 E g STAY-PUT -L H (NO-GO) g VOICE S E -__ m .... :2 m e I a Belief in o . m cooperative z improvement '4 0 __ H r ; g} u SILENCE .2 c: g o EXIT H U (6 >1 (GO) 3 m -H VOICE QL FIGURE IV-8. Diagram Depicting Analysis Design for Exit, Voice and Loyalty Perspectives in Cooperative Organizations SOURCE: Van Ravensaay (1982); and Hirschman (1970). trol Mechanism 159 2. The Second Decision - involves four responses under exercising voice or remaining silent. The four possible responses to decline in the per- formance of COOperatives or to whether members believe in the possibility of cooperative improvement are: l) Stgy: put-Silence; 2) Stay-put-Voice; 3) Exit-silence; and 4) Exit-voice. Except for the first one, which is a form of compliance, the rest are mechanisms of control. They are mechanisms of control because of their effort at obtaining changes in performance (Van Ravensaay, 1982). As conceptualized, these four responses are described below: 1. Staying-Put-and-Silent. This response means no change in the member's purchases, invest- ment, voting, associational activities or gossip with existing and potential members; 2. Staying-Put and Exercise Voice. Speaking up is a matter of degree that involves, among others, who is the object of the "voice," the scope, nature, type and form,etc..of the complaint or request lodged. The "who object" may in- clude other members, operating/management staff, the board of directors, and other influential organizations outside of the co- operative. The type of complaint, request or other categories for "voicing out" may vary from indicating dissatisfaction, to demanding specific reforms, threatening to organize for 160 reform, or threatening to use various forms of exit. The form of voice may be private or public. It could be verbal, written, in the form of a vote, or in the form of grievance procedures. 3. Silent-Exit. This is also a matter of degree. It may be limited to diminished patronage to cooperative business. Another form of exit is to abstain from associational duties and obli- gations. For example, in savings/capital forma- tion and attendance in regular meetings. A more drastic type of exit is to withdraw from membership in the COOperative. 4. Exit-Voice. If a member terminates his member- ship: 1) he would not have access to voting and grievance procedures; and 2) he cannot demand specific reforms. However, he can voice public or private complaints to any participant in the cooperative or to influential or concerned organizations outside the cooperative. Responses of a member to perceived declines in per- formance are reactive strategies for avoiding unacceptable performance. However, it is also possible that a member might want to see an improvement in the performance of COOperative without reaching the conclusion that performance is declining. This phenomenon leads to two kinds of members' perception with improving cooperative performance: a 161 perception of opportunities, as will as problems. Thus, it is imperative that our case analysis will explore the ramifications of these perceptions among those cooperaé tives with high (resource) performance, low (resource) performance and, comparatively, for both high and low per- formance. Therefore, the first two will be dealt with in terms of an intensive case technique in action-research and, consequently, a comparative approach of the perception behavior of the two categorically classified coooeratives. CHAPTER V SUMMARY, CONCLUSIONS, AND IMPLICATIONS The subject of this study is the member-owned firm organization (cooperatives) in agriculture and its role as a develOpment tool. Despite its promises and limitations, this type of organization has been used persistently both in develOped, and more particularly, in the Third World countries. The latter has used COOperatives as a develop- ment policy tool and supported them as a limited resource institution. The rise and decline of this unique organiza- tion is a common scenario in the Third World countries. In view of this, most of the research issues revolve around organizational (effectiveness/performance) theory. Most of the issues covered are: 1) Why is it that cooperatives are easy to organize and hard to sustain? 2) How can c00ps growth be accelerated and economic efficiency be improved? and 3) How can we develop a successful COOperative and/or alternative organizational model for development?. These issues set the basis for conducting a theo- retical treatise towards a research and evaluation agenda for agricultural cooperative development. A review of lit- erature and other documents concerning COOperatives and 162 163- organizational development (effectiveness) perspectives has been conducted. In the process, a conceptual frame- work has been established and research gaps have been identified. Then, a particular and urgently needed identification and assessment study was proposed for organ- izational renovation: an action-research design for co- operatives. More specifically, the study has been conducted with the following objectives: 1. Review the cooperative approaches conducted in the Philippines with emphasis on causes of failure as a background COOperative agenda; 2. Review the development trends and prospects of Area Marketing Cooperatives in order to dis- cern or identify problems or operational weak- nesses and strengths of the organization; 3. Identify the factors associated with the effectiveness of an organization and cate- gorize them for a more systematic analysis; 4. Identify major research gaps and direction as future action-agenda for cooperative evaluation and research; and l 5. Design a research study for measuring coopera- tive effectiveness. The Philippines has been used in this study as a case in point for the following reasons: 1. The country has recently launched a systematic 164 (stage-by-stage) model of organizing and im- plementing a COOperative development program; 2. The country has a mixed economy that exhibits both economic growth and rising inequality, overtime. Therefore, the social-equity im- provement programs (SIP) will remain as a development policy for a long time. Under this policy, complementary programs of agrarian reform and cooperatives development confort- ably fit well. 3. More recently, an unfolding scenario from various studies reported an apparent decline of both the precooperative and cooperatives performance. This dampened the enthusiasm of those who are closely watching the program, particularly the planners and implementors. This further stressed the importance of a theoretical treatise towards develOping an effective organization. This chapter includes a synthesis of key issues addressed in this study. Sections A and B summarize the key issues that were raised in Chapters 2 and 3, respec- tively. In Section C, a research design is presented, suggestive of "participatory or "bottom-up" research to- wards cooperative renovation. Concluding observations and/or implications is presented in Section D. Summary 165 SECTION A THE PHILIPPINES COOPERATIVE PROGRAM The objectives were to review the approaches and causes associated with the failure of the program, to describe the trends, and to consider prospects of the Area Marketing Cooperatives (AMC). The first objective was traced according to the legal development of cooperation. The histori- cal epoch or attempts can be categorized into three stages: the economic-administrative crisis stage (1900-1950); the post-war and social upheaval stage (1951-71); and the Martial Rule Stage (1972 and onwards). The first stage covers the colonial, the com- monwealth and the government of then a new republic (including the war and the early part of post war era). Under this period, cooperatives on various occasions took the form of transplants of Euro-American models. Limitations were made without pilot testing to fit local-specific conditions. It was a "tOp- to-bottom" policy generally imposed from above. The second stage covers the post-war community develOpment and, a little later, the "green 166 revolution." The top-to-bottom scheme and the country-wide application was again mobilized. The cooperatives were used as instruments in distributing relief goods and agricultural credit. The main idea was to overcome peOple's dissatisfaction during those periods of socio-economic and political crisis. The emphasis on cooperative growth is in terms of quantity as opposed to quality. This can be gleaned both from the mushrooming expansion of numerous types of cooperatives organized and the proliferation of government agencies super- vising the cooperatives. The third stage has also been categorized as a top-to—bottom, policy-oriented organization. This time, it can be differentiated with respect to its gradualistic/systematic approach based on the experience specifically of the second stage. "Bigness" with respect to its capital formation and area of Operation, the separa- tion of credit, supply-marketing (CSM) func- tions, institutional linkages and cooperative education and technical information became the guiding principles of COOperative develOpment. It has also been classified as a "holistic and a continuing model" of rural development. The major specific events for each stages can 7. 167 be described in the following manner: Stage i. Enactment of . Rural Credit Law (credit needs), cooperative marketing law (procurement and marketing needs), general law on cooperatives (tax-exemption needs) and the commonwealth act of creating super- vising agency(ies) for cooperatives to supervise and distribute relief goods. Stage ii. Enactment of the Agricultural COOperative Act (i.e., creation of ACCFA) to extend credit financing for farm oper- ations and facilities. Also, the enactment of the Non-agricultural Cooperative Act con- solidating and integrating non-agricultural cooperative supervising agencies into one body. Stage iii. Enactment/Decreeing the estab- lishment of a sole government agency, both for agriculture and non-agricultural cooper- atives. This was founded basically for a limited resource group of peOple that have to be mobilized in a gradualistic and syste- matic manner. A number of failure factors can be gleaned from stage one to three. These are: weak- nesses inherent from top-to-bottom policy orientation, lack of local action or partici- pation, inadequate management/leadership compe- tence and the organizational inadequacy as an economic enterprise. It often ended as "state welfare enterprise," i.e., as it existed with overdue/prolong overdependence on government assistance. The New Cooperative System is basically founded on the past experiences. "A Task Force" com- posed of cooperatives and organizational experts 168 brainstormed on past issues and came out with a "blue-print" —- the four stages of the new cooperative development program. These are: Stage 1. Organization and development of a precooperative village association called in the vernacular as Samahang Nayon (SN) whose main functions are savings/capital formation, education/training and discipline. Stage ii. Organization and development of a full-fledged cooperatives called in the vernacular as, Kilusang Bayan, to handle busi- ness operations mainly with the SN. The co- Operatives are the Area Marketing COOperative (AMCs) and Cooperative Rural Banks (CRBs). Stage iii. The establishment of consumer cooperative markets in key urban centers of the country for the purpose of linking co- Operative producers to the consumers on a more steady and regular basis. Stage iv. The integration of cooperatives into a whole system with the National Cooper- ative Union as the Apex organization. This consists of federating cooperatives at the national level and establishing continuing linkages among different types of cooperatives. The trends and prospects of the AMCs showed solid evidence of the decline in performance, particularly in its operational and financial aspects. Measures of financial viability, such as financial stability, growth potential, effi- ciency/activity and profitability were all below the suggested standards. The problems identified cover all the following areas: a. Membership issues, i.e., misorientation and lack of understanding; b. Managerial issues, i.e., inadequate -- Summary 169 if not poor -- management; c. Area of operation, i.e. relatively low paid up capital and broad geographical coverage; d. Operational/financial issues brought about by the first three problems, which has resulted in the decline in business per- formance. SECTION B TOWARDS A FRAMEWORK FOR ANALYZING FACTORS ASSOCIATED WITH COOPERATIVE EFFECTIVENESS In this tOpiC, cooperatives are treated as a unique form of organization. The determinants or factors that influence the organizational effectiveness was reviewed with the goal of evolving an analytical framework. With this objective, two categorical frames of reference were established: organization theory and the community resource economics theory. Both were described and the concept of organizational effectiveness was further elaborated. Finally, research gaps were identified. The concept of cooperatives was described with the following elements: definition, schools of thought, and the comparative nature of COOper- ative and non-cooperative organizations. Two versions of cooperative definitions were described: a simplified form that "a cooper- ative is a member-owned firm (MOF) or an 170 extension of farm-firm business entities that is mainly engaged in supplying or marketing products and services for farm businesses; and a comprehensive definition that "cooper- atives are 'voluntary' organizations of economic units based on equality, carrying out an 'allo- cated or self-given' economic objectives." It is a neutral means of organization that served various aims and economic systems. Cooperatives as a "going concern" in various economic systems can be categorized according to three schools of thought: the COOperative enterprise school, the cooperative commonwealth school, and the socialist COOperative school. The distinctive qualifications of the three schools of thought are: Cooperative entegprise school perceives co- Operatives as a means of checking the evils of the capitalistic system and correcting these defects within the system. Cooper- atives do not constitute an economic system of their own. Cooperative commonwealth school goes beyond the improvement of the members economic posi- tion, but aims in the long-run to be an eco- nomic system based on mutual cooperation. The consumer societies and the emerging socialism in the developing countries em- brace this ideal with the c00perative being the dominant type of business organizations. Socialist cooperative school perceives co- operatives as a transitory medium to Marxist- Leninist type of state socialism. The his- torical transformation is from capitalism, socialism and, eventually, to communism. 171 The comparative nature of cooperative and non- cooperative organizations revolves around the three principles and two major cooperative practices: service at cost, democratic con- trol and limited return on capital political and religious neutrality; promotion of cooper- ative education. Seventeen other indicators were reported to distinguish cooperatives from other types of organizations. One of the important analytical frameworks is organization theory. This provides a framework for understanding, explaining and predicting organizational effectiveness. In this concep- tion, the organizational structure and design, motivation and compliance, and social influ- ences, including leadership, group conflict, and organizational change and develOpment interact in determining organizational effec- tiveness. As applied to COOperatives, the framework demands understanding of organizations with respect to the "how, when, and why" of their designs, structures, coordination and control mechanisms, evaluation procedures and adminis- trative devices. Considering the constraints (e.g. task uncertainty) member-users strive to rationally attain the goals of the dominant 10. 172 coalition (majority's interest) within the context of an open-systems environment. The task uncertainty is determined by the nature of the task environment (e.g., organizations range of products and services rendered, and populations and area of operations served and by the technologies of the organization). Another analytical framework concerns the emerging theory of community resource economics. This refers to the study of the relationship of the situation, structure, conduct and perfor- mance (SiStCP) of political economic systems and the like. Another label to this general approach is the Environment-Behavior-Performance (EBP) sequence. This implies classification of the characteristics of the environment and par- ticipants of the behavioral modes, as well as classification of outcomes, and the development of meaningful hypothesis about their relationships. As applied to COOperative business, one will note that the different characteristics (e.g., profitability) of goods and services handled by the cooperative enterprise affects perfor- mance outcomes. The key point is that knowing whether the cooperatives with the goods and services they handle has Egg; economies of scale (the situational variable) which helps 11. 12. 173 in hypothesizing and predicting outcomes of alternative policies. Our conceptual frameworks have indicated that organizational effectiveness can be defined and measured as an end-product of both com- munity resource economics (performance) and organization (effectiveness) theory. However, this end product is Still inconclusive because of various criteria (e.g., organizational and social systems goal; single vs. multiple/ composite criteria and measurement problems (perceptual, indexing, scaling or other numerical problems). The major research gap revolves around imple- mentation analysis (change-agency and clientele system) and specification assessment (decision- makers) of the cooperative organization. Since a cooperative, as an MOF organization, demands considerable local action and par- ticipatory commitment, emphasis should be made on research that identifies members' perceptions regarding how it could be made more effective. In other words, a "bottom-up" approach in organizational development is a relevant approach to cooperatives. Summary 13. 14. 174 The bottom-up approach in organizational development has identified the following critical points: . The program innovation proposed for co- operatives should consist of two com- ponents: the Cooperative Management Assessment (CMA) and Pilot Program Establishment (PPE). . CMA should be implemented at least one year to component two, i.e.,the PPE-—a sort of the "state of the art" towards evolving PPE; . A broad base interdisciplinary team should coordinate program development; the entire program innovation should be implemented on a number of preselected pilot areas; and involvement of appropriate clientele- systems group should be incorporated into each area of study. Other research gaps revolve around research needed in the areas of cooperative theories, financial needs vs. growth, cooperatives busi- ness and operational performance, membership control mechanisms and market power. SECTION C TOWARDS ACTION-RESEARCH DESIGN: THE PROBLEM REVIEW OF LITERATURE AND ANALYSIS DESIGN FOR ORGANIZATIONAL EFFECTIVENESS This tOpic satisfies the last objective of the study, i.e., to evolve a research design for organizational (COOperative) effectiveness. It consists of three parts: a) the problem 175 of organizational effectiveness is considered as both a background problem and as a problem of measurement-criteria; the nature and mechanisms of member-control is presented in response to conceptualizing organizational effectiveness. Though it primarily serves the behavioral-attitudinal model (BAM), the idea is to integrate the processual model (PM) and goal attainment model (GAM) in the evaluation; b) a review of literature on the success and failure factors of cooperative associations and the survival/growth strategies is presented; and c) an action-research design has been reviewed as an apprOpriate scheme for cooperatives. The problem definition and study plan enjoined a multidisciplinary approach that can be rationalized in the following manner: a) the need for bottom-up planning vs. the usual top- to-bottom approach in program design and imple- mentation. This is reflective of "participatory research;" b) the deemphasis on managerial dominance (top-to-bottom schemes) to membership control (bottom-up schemes) under the assumption that no good management can exist without the COOperation of members of the organization; c) the deemphasis on subject-matter area treat- ment of cooperatives as a business enterprise 176 to a multifirm social and economic "going concern" organizations (even ideological for that matter) that demands a holistic approach in community improvement; and finally d) the influence of structure, appropriate technology and size, and attitudes of the clientele-system helps in performance analysis. The review of literature is conducted with the notion that the effectiveness of the organiza- tion is reflected in the local action/resource commitment and participation of the willing and capable clientele-system. Two major parts have been presented: the failure factors and the success factors including the survival/ growth strategies. Foremost among the failure factors are: a) mis- takes in personnel management and member-public relations; b) mistakes in organization; c) mis- takes in business operation; d) inadequate viable linkages, and e) those that pertain to the the attitudes behavior of farmer-members and their "low profile" characteristics.. The major factors reported to be responsible for the success of cooperatives are: strategic location, capable management, cautious invest- ment to keep the physical plant modern, effec- tive marketing strategies, communications and 177 member relations, affiliation with viable regional cooperatives, a reputation for good service and a consistent policy of conservative innovation (e.g., competitive pricing with aggressive merchandising). The strategy for growth of coops has been cate- gorized into three strategies: a. General farm product marketing strategies that include forward and backward integra— tion and coordination; bargaining col- lectively; and maintaining and improving the open-market. b. Organizational strategies: The above con- ceptual strategies can be operationalized into one or more of several organizational strategies: horizontal integration, diversification (and conglomeration), multic00perative organizations, and joint ventures. c. Facilitating strategies include Operational- izing the plan and team work of the board of directors and the management. The most crucial elements in determining the future of farmer cooperatives are heavily focused on members attitude and the skills of the board and management. Specifically, the variables include the following: a) farmers' attitudes toward cooper- ation; b) member commitment; c) non-cooperative competition in the marketing of farm products; d) the skill and progressiveness of boards and management; e) the availability of capital; f) the involvement of cooperatives in general public policy-issues, and g) the maintenance of 10. 178 cooperative public sanctions. Action-research is deemed a more appropriate research and development (R&D) technique. It denotes a pioneering approach towards social research that combines the generation of theory with changing the social system through the researcher acting on or in the social system. It consists of a whole circle of activities common in problem-solving: analysis, fact- finding, conceptualization, planning, execution, more fact-finding or evaluation; and then a repetition of these activities. It was later modified into five cyclical phases: a) digg: nosing; b) action-planning; c) action-taking; d) evaluatigg and e) specifying learning. The use of action research is justified on the following grounds: a) that there is a crisis of relevancy or usefulness in the field of organizational science and b) that there exist both underutilization or misuse of research and the research practice gap. These two concepts have been described as causal factors for the misuse of research. Action-research is still being used today. It is being used in clinical or social psychology, public health, social welfare, criminology, com- munity psychology or community development and ll. 12. 13. 179 in population education. More recently, the concept has been used in agricultural economics under the label of Farming Systems Research (FSR). The FSR aims at analyzing the two main elements of the small farmers environment, namely: the technical and human elements. The human element has been given more emphasis particularly with the "downstream" type of FSR. Farm systems are develOped through collaborative efforts be- tween the target farmer (cooperators) and the farm systems researcher. Four stages of FSR relate well to our AR cyclical process: description or diagnosis of present farming system, design of improved systems, testing of improved systems, and extension of improved systems. The implementation procedure of FSR revolves around three components: a) on-farm research; b) experimental station research; and c) the policy context of agricultural research. Briefly described: a) on-farm research is con- ducted in farmers' fields with the participa- tion of farmers, i.e., effective communication between researchers and the farmers is ensured in designing appropriate farm technologies; b) experiment station research emphasizes the development and screening of new farm 14. 15. 180 technology(ies) -- the apprOpriateness of which is further refined and evaluated in on-farm experiments; and c) agricultural policy refers to actions and rules of government implemented in order to meet regional or national develop- ment goals. The research process of FSR is illustrated in six stages. The steps in the adaptive research cycle are broken down into 17 steps and will take about 7-9 months to generate feedback reports after the initiation of research. The six stages are: a) the description and interpretation of the farmers situations and the identification of management problems and possible development Opportunities; b) the identification of improved agronomic practices and farming methods which, if used, have a potential for improving the welfare of farmers; c) on-farm testing of potential improvements selected as relevant and feasible for target group farmers, given the conditions they face on production; d) the identification of un- solved technical problems of farmers and the incorporation of these problems as priorities in technical research process; e) commodity and multidisciplinary research; and f) the gener- ation of a body of knowledge. 16. 17. 18. 181 The action-research design for organizational effectiveness (ARDOE) is a continuing social- organizational laboratory project. It is of the FSR-variety and links FSR to COOperative activities. This will help the usefulness and relevancy of farmers cooperativeslorganizations. The proposed action-research will basically start with a survey of the principal actors-—in the MOF case -- the member-owners. The DAM model will be used as the technique; factors perceived by members as needed for changing the performance of COOperatives will be elicited. These conceptually determined set Of factors are: a) change in members definition Of accept- able performance; b) decline in the cooperative performance; and c) Opportunity to improve co- Operative performance. A brief explanation of these set of factors is in order: a) the change in members definition of acceptable performance may be influenced by: (l) the environment where the organization Operates; (2) the felt-need that change the needs and demands (requirements) Of the members; and (3) dissatisfaction, i.e., if other COOper- ative participants are dissatisfied; b) Declines in the performance of cooperative may be per- ceived by a member because his definition Of 19. 20. 182 acceptable performance has changed; and c) the perception of the member about the performance Of his cooperatives can be changed by the following events: (1) when the existing ser— vices of the cooperative are no longer ade- quate; (2) due tO the influence of other cooperative participants notion of inadequate performance; and (3) as a result of the dis- covery of superior services or supplies offered by other non-cooperative organ- izations. The mechanisms Of control of members of a cooperative involves: a) stay—put-silence (a compliance group therefore not a control mechanism-participants); b) stay-put-voice; c) exit-silence; and d) exit-voice. The description according to their character- istic (profile) and responses to the set of factors'will be explored. A tentative description of the categorical groupings for purposes Of analysis is in order: a) staying-put and silent -- those without change in purchases, investment, voting, asso- ciational activities or gossip with existing and potential members; b) staying-put and exercise voice (speak-up) -- those who indicate 21. 183 dissatisfaction, demand specific reforms, threaten to organize for reform or use various forms of exit; c) silent-exit -- those who patronize the cooperative business at a diminishing rate or abstain from associational duties and obligations; and d) exit-voice -- those who conceptually terminate membership and voice complaints or dissatisfaction to con- cerned organizations (private or public) out- side the cooperatives. Two kinds Of members' perception with improving cooperative performance are: a perception of opportunities which must be pursued and of problems that must be solved. The ramifica- tions of these perceptions will be explored both for high and low resource/performance type of cooperatives. SECTION D CONCLUSIONS AND IMPLICATIONS The rise and decline of rural service cooper- atives has been a disturbing phenomenon in most of developing countries that have expe- rience in using this instruments Of rural development policy. By service rural COOperatives is meant a type of organization 184 called to service farmer-members in such basic domains as credit, supply, marketing and con- sumption. Despite their wide geographical coverage and a quite large membership, the effectiveness of service cooperatives has been frequently questioned. Success is considerably less common than failure. The approaches conducted in the Philippines are the usual top-to-bottom-technocratic nature Of develOpment planning in LDCs, i.e., the gov- ernment and the technocrats know best "what is good for the clientele-system." The initial stages of COOperative promotion and development emphasize the number (quantity) that will serve the government's Objective Of distributing wel- fare goods and services. Considering the gov- ernments goal of wider coverage, the quality type Of the organized cooperatives (i.e.,sur- vival in the long run) has been relegated. Grass-roots participation in development plan- ning has been minimal if not totally neglected. This basically explains the lack of local action and resource commitment to development projects among the clientele-system. With emphasis in quantity, rather than selectivity and quality, cooperative programs have fallen short Of their expected performance. 185 3. The farmers cooperative can be analyzed according to many disciplinary frameworks. The popular approach is by using a formal organization perspective. This study extends the validity Of formal organization theory and, more appropriately, suggests a compre- hensive approach by including both the internal and external factors that may influence the effectiveness of the organization. This sug- gestion is based upon the inadequacy of former organizational constructs that mostly concen- trate on the theory Of the organization (socio- psychological studies) and/or the so called "theory of the firm" (economic and business/ financial studies). 4. It is concluded here that the piecemeal appli- cation Of the theory of the firm/organization is inadequate to analyze the complex inter- actions among socio-economic activities and the environmental/natural circumstances of the principal actors (members, management and the society/community Of the farmers c-Operatives). 5. Furthermore, the received theory of cooperation appears to be a theory of developed organiza— tions in developed economies Of European countries and America. The success indicators appear to be present and the timing and needs _ A 7. 186 for such an organization have been felt from within and by the members. Therefore, if this generalization is valid, the practical applica- tion of principles and practices of cooperation is not merely a matter Of transfer Of cooper- ative forms, but requires a systematic and appropriate framework to identify which forms are apprOpriate to the unique role that COOper- ation will play in a particular situation. Organization exists for members because of one of the following concepts: a. Inducement-contribution concept, i.e., as long as a person receives more inducement than they would from their contribution alone. b. Goal-centered aggregation, i.e., a pur- posive aggregation Of individuals who exert concerted effort toward a common and explicitly recognized goal. c. Transaction cost-minimization, i.e., organ- izations exiSt beCause they can mediate economic transactions between their members more efficiently than market mechanisms under certain goals and performance. d. Socialization—indoctrination mechanisms, i.e., socialization (a motivationally- induced concept) refers to the process by which a new member learns the value system, the norms, and the required behavior pat- terns Of the society, organization or group which he is entering. Indoctrination (mostly a government induced-type) refers to formal socialization Of an organization for its own benefit. The controversy over the concept of cooperatives revolves around how the organization is treated: a. Cooperatives like all other organizations can also be viewed as a system Of human 187 interactions. Whether it is appropriate as an economic instrumentality is deter- mined by the manner in which it changes behavioral relations among its partici- pants, particularly the members. This affects the behavior Of the firm, other individuals, private and government agencies, which bear some relation to it. b. Farmers' cooperatives are member-owned firms or an extension/vertical integration Of farm firms jointly Operated to provide themselves goods and services at cost. Given this notion, cooperatives cannot pursue an independent "career" of their own. c. Another conceptuation treats the cooperative as an independent managerial or entre- preneurial entities, which can pursue an independent career of its own. It is simply a fact that COOperatives, whether treated as a "going concern" framework, a "vertical integration" of independent units, a "managerial or entrepreneurial independent entity" or any of these combinations, do not become an automatic collective representation of their members and their aspirations and wants. Therefore, to understand the farmers cooperative in its entirety, data must be collected simul- taneously on its historical perspectives along areas of policy and institutional development, production, consumption, investment, and trans- action activities. The joint viability of the independent units determine the success of the cooperative enterprise as the dependent unit. The flows of goods and services among farm households, its joint plant (farmer's organization) 10. 11. 12. 188 and its outside interactions can be consistently documented through the action-research design. It is further concluded that the study design should start with the members as the principal actor in organizational development and change. This view is inherent from the nature of suc- cess experienced in the received theory of co- operation ... that members know best and act upon rationally. The mechanism of members con- trol in their organization is purportedly designed to test the validity of the bottom—up- technocratic-reformist approach in development planning. It takes more than a cooperative enabling act to provide the foundation for effective cooper- ation. Even if the European models are appropriate in LDCs, a variety of complementary and sustained reform, as experienced in Japan and Taiwan, may be required. It is to be noted that in pre-war Japan and through the entire history Of Taiwan, the food and commodity policy, price stabilization, and subsidization Of agri- culture have been executed through the agricul- tural cooperatives. Other than the legislative support needed, the pri- mary Obstacle to a viable cooperative development 13. 14. 15. 189 program is the "unwillingness of the government in LDCs to alter the institutional environment so that the movement has a better chance of success." Therefore, granting this government "all out" support, there is a need to focus assistance on those cooperatives where we can derive maximum benefit and Obtain greater impact on the economy (members, management staff and the society). This policy Of selectivity demands a challenge that cooperatives can be made to succeed. The past Observation on cooperative experiences suggest that the emphasis has been on supportive activities rather than on stimulating or sus- taining activities. Technical consultancy or utility-focused research per requirements of the area is barely present, if not totally absent. Stimulating activities seem to be undertaken more as seasonal production activities rather than in a systematic phase manner (flexible enough to identify the felt-needs and the situational demands Of the particular area at a particular time). It is sug- gested, therefore, that farm system research be undertaken to sustain pro- duction activities. The marketing innovation 16. 17. 190 has yet to be developed as a counterpart of the production innovation. It is also suggested that attempts to promote responsive farmers organization should be backed by comprehensive, long-term policies and supported by well-organized and effective insti- tutions. A balanced program Of stimulating and sustaining activities should be integrated as a function of these institutions. A systematic and monitored utility-focused research should be added along with effective training and educational programs for all the participants in the cooperativelorganizational development. Finally, reiterating our understanding, the pro- ponents of COOperativism maintain that COOper- atives can be a vital rural development tOOl by bringing the limitedly endowed people and their community into the mainstream of economic activity. TO do this, cooperatives must first be an economically viable organization. This viability or other measures Of organizational effectiveness depends upon the several set Of fac- tors, namely: 1) those that belong to organ- izational (firm) factors; and 2) those that can be categorized into community resource (industry) factors. 191 Organizational Factors. It can be con- cluded that the necessary conditions for successful operation of a marketing co- operatives, at least, on farm-firm basis are: 1. Economic need for an organization 2. A capable sales manager 3. An adequate volume Of business 4. Use of sound financial practices 5. Fulfillment Of responsibilities by the board of directors 6. Utilization of effective channel Of communication both for tech- nical information and cooperative matters 7. Members loyalty. In addition, the greater the economic Oppor— tunities in terms of commerciability of the product, the greater the number of members involved in the decision-making process. Also, the greater the frequency of personal con- tact among the participants within the co- Operative, the greater will be the tendency toward retention of active members and, consequently, the maintenance Of the high volume Of business: the basic requisites for successful performance. Community Resource Factors. The differences in: l)the ethnic origins and the cultural heritage of the people; 2) their natural resource; 3) geographic and socio-economic circumstances; and 4) the institutional infrastructure among the different regions of the country, may have caused substantial disparities in individual/group predisposi- tions, their income, employment, growth of institutions and economic development. In view of this, it might have been possible that the effectiveness of organizations serving the farmers was influenced by these developmental factors, including environmental, situational, institutional and other policy variables beyond the con- trol of the farmers. 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American Sociological Review. 32, pp. 891—902. Zaltman, G. and R. Duncan. 1977. Strategies for Planned Change. New York: John Wiley and Sons. APPENDICES APPENDIX 1 List of Organized Area Marketing Cooperatives as of December 31, 1978 201 23.590 2:52.: 2.0 2:32.253 ...........5...... 2252.225 2:52.225 2252225 232...»... 22.32252... 2:52.... 9.0 2:52.: ....C 2252... .....0 2.52.: 2.0 22525 2.3 2:52.: 2.0 2252.... 2.0 2252... 2.3 33...... 52.5 2:52.325 2.52.: .....0 .252... 2.0 23.5.30 2.52... 2.0 2252.: 2.0 .952... 2.0 232.320 2:52.: 2.0 5.3m .0... .65. :03. a.._s>-uu.._>3.n— :Av—da 2:22.22 lad—a- -«u..- -Ad-v- 33.3-9225... .02. -0..- .01. .01. .05. .05: ...:Z-...:2 323-355... 52.23: oC—u- o...3-oo:.>o... :O—ai .....2-_..:2 -01- -c... -o... 92.3-9225... 22.9.2.0 .5 9.56m no. o: z. ..m. 2.... co. so. no. mo. mm. m... .. mam Nmm mmm so. On. wN. Ill Om. co. oo. oo. .. «.35.. con .53 2m 2...... 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APPENDIX II Presidential Decree No. 175: Strengthening the Cooperative Movement 203 MALA CANANG Manil:1 PRESIDENTIAL DECREE NO. 175 STRENGTHENING THE COOPERATIVE MOVEMENT WHEREAS, a parallel measure to the emancipation of tenant- farmers from feudal bondage, as provided for in Presidential Decree No. 27 and dated October 21, 1972, is a provision for a strong social and economic organization and system to ensure that they will enjoy on a lasting bases the benefits of agrarian reform; WHEREAS, there are equally less fortunate segments of our society who are in need of social and economic amelioration and should have the right to enjoy the privilege of self-development, social growth and economic independence under a truly just and democratic society; WHEREAS, There is a need to increase income and purchasing power of the low-income sector of the population in order to attain a more equitable distribution of income and wealth: WHEREAS, the co perative institution is a means of attaining a more equitable distribution of income and wealth and providing the common man a dignified level of existence; WHEREAS, the Bayanihan spirit is an inborn trait of the Filipino people which if properly guided can serve a strong foundation of cooperative institutions; NOW THEREFORE, in order to effect the desired changes and reform in the economic, social and political structure of our society, I, FERDINAND E. MARCOS, President of the Philippines, by virtue of the powers in me vested by the Constitution as Commander-in-Chief of the Armed Forces of the Philippines, and pursuant to Proclamation No. 1081, dated September 21, 1972, and General Order No. 1 dated September 22, 1972, do hereby order and decree the following: Section 1. Declaration of Policy - It is hereby declared the policy of the State to foster the creationzuulgrowth of cooperatives as a means of increasing income and purchasing power or the low-income seetor of the population in order to attain a more equitable distribution of income and wealth. Section 2. Cooperative Defined - Cooperative shall mean only organisations composed primarily of small producers and of consumers who voluntarily join together to form business enter- prises which they themselves own, control and patronize. A small producer shall mean a self-employed individual and, by' iiinnwe>]§' 03' xvi\;h hi:a fzuni li' p1‘<\;i(has: Elie’ px'ininx'y 1:1bfir T DifllllCT; or: 223 COOPERATIVE DEVELOPMENT LOAN FUND Regulation 54. Cooperative Development Loan Fund - The Cooperative Development Loan Fund created under Section 6 of Presidential Decree Np. 175‘isvhereby vested with corporate _g... personality, with powef’ ' en éf‘into contracts, to own and dispose of property, to sue or to be sued, and such other powers necessary to carry out the objectives of the Fund. The Management Committee charged with the administration of the Fund shall represent the said Fund and shall have in particular, the following powers, duties and responsibilites: a. It shall have the power to contract, to receive grants, donations and other funds from the sources identified in Section 6, Item (a) of Presidential Decree No. 175 as well as to obtain loans from local and foreign agencies; b. It shall administer the funds of the Cooperative Devel- opment Loan Fund and disburse the same for the purposes and within the limitations set forth in Section 6, Item (b) of Presidential Decree No. 175; c. It shall adopt and promulgate realistic standards for the development loan fund to be used either as loan fund, coop— erative guarantees for loans, or advances to kilusang bayan for the purchase of equity of rural banks; d. It shall invest idle funds of the Fund as it deems best; e. It shall have power to do any and all acts necessary for the discharge of any of the above powers, duties and res- ponsibilities; and f. As soon as it is constituted, the Management Committee shall meet to promulgate rules of procedure to govern its workings as a body. Regulation 56. Term of Office of Members — Members of the Management Committee coming from the cooperative sector shall hold office for a term of two years; Provided, however, that of the first two appointees, one should hold office for a term of one year only, to be determined by drawing of lots. Thereafter, all shall hold office for two years. Nothing in this regulation shall preclude re-appointment to the Committee. MANAGEMENT AND TRAINING ASSISTANCE PROGRAM fitfifll 1:1 I ltlrl 53'? . I‘tixycei‘ss. Iltat i e-ss ziiitl II()$5})(lll:il.t'l l l t.e*>s r)! I.il" :de'izhux‘x R.)ax d — llit Ativi Si‘LK ’¥J.irti 1:; :idn11.13>1111r111u. 1|1" nu:n;1.c*uw-nt 224 KATIPUNAN (FEDERATIONS) NG KILUSANG BAYAN Regulation 48. Who May Organize Katipunan (Federation) ng Kilusang Bayan - Two or more kilusang bayan may form a katipunan. .1.. Re ulation 49. MgggggshinJguflgmpership shall be open1oniyzaare. to E1 usang bayan. Registered kilusang bayan may unite to form katipunan on the provincial, regional and/or national levels. Regulation 50. Distribution of Net Income - The provisions cnfRegulation43 and 44 concerning computation and distribution of net income shall apply to katipunan, except that the general reserve fund to be set aside shall at least be twenty (20%) percent of the net income. KALIPUNAN (UNION) NG KILUSANG BAYAN Regulation 51. Who May Organize Kalipunan ng Kilusang Bayan - Two or more kilusang bayan may form a kalipunan. Regulation 52. Pambansang Kalipunan ng mga Kilusang Bayan — There shall be registered only one pambansang kalipunan ng mga kilusang bayan at the national level, to which all types of kilusang bayan, provincial, regional and national katipunan and kalipunan may affiliate. Such a kalipunan may: a. represent all the kilusang bayan in the Philippines at home and abroad. b. acquire, analyze and disseminate economic, statistical and other information regarding kilusang bayan; c. conduct studies in theemcnomic, legal, financial, social and other phases of cooperation and publish the results thereof; d. promote the knowledge of cooperative principles and practices; e. develop the cooperative movement in the Philippines within the framework of the national economic plan of the government; f. make available audit services to its members; 3. plan and implement a program of cooperative education; and h. advise the appropriate authorities on all questions relating to kilusang bayan. Regulation 53. Applicability of Provisions for Katipunan ng Kilusang Bayan to Kalipunan - The provisions of the regulations on Katipunan ng kilusang bayan shall as far as practicable d})p1}' tti ka] iptnian. 225 MISCELLANEOUS PROVISIONS Regulation 62. Bar of Suit During Liquidation - No court shall take cognizance of any civil matter connected with the liquidation or dissolution of a samahang Nayon/kilusangwbaygpm g underanhesezxegnlations. When a liquidatfén‘orfle?‘Has“beefl“fiade‘ no suit or other local proceedings shall lie or be proceeded with against the Samahang Nayon or kilusang bayan except by leave of the Director of the Bureau and subject to such terms as he may impose. Regulation 63. Acts of Kilusang Bayan not to be Invalidated by Certain Defects - No act of a kilusang bayan or board or committee or of any officer or liquidator done in good faith in the course of the business of the kilusang bayan shall be deemed to be invalid by reason only of some defect subsequently dis— covered in the registration of the kilusang bayan or in the for— mation of general assembly or in the constitution of the board or committee or in the appointment or election of directors, committee members, liquidator or officer or on the ground that such person was disqualified for his appointment. No act done in good faith by any person appointed under these Regulations shall be invalid by reason only of the fact that his appointment has been cancelled by or as a consequence of any order subsequently passed under these Regulations. The Minister of the Ministry shall decide whether any act was done in good faith. Regulation 64. Collection of Past Due Loans — Samahang Nayon are hereby authorized to collect past due loans to farmers granted by the Agricultural Credit and Cooperative Financing Administration and the Agricultural Credit Administration. They shall be entitled to a commission of ten (10%) percent of the amount collected for loans that are past due as of September 21, 1972 and five (5%) percent for every additional year of deliquency prior to September 21. 1972: Provided, that in no case shall such total commission exceed fifty (50%) percent of the amount collected. All collections shall be turned over to the neareSt branch office of the Agricultural Credit Administration, together with the list of cooperatives and their respective members and the amount paid by each. The commission shall be transmitted immediately to the depository bank of the Samahang Nayon for the account of the Samahang Nayon which shall accrue to the Barrio Guarantee Fund. 226 and training assistance program shall have the following powers, duties and responsibilities: a. To enter into contract with any educational institution or organization for training programs; b. To disburse funds for the cost of professional managers, training programs and training materials; c. To identify and select kilusang bayan to be placed under the program, as well as the educational institutions or organizations which will participate in the program; d. To build up a corps of well—trained and highly competent professional managers of kilusang bayan; e. To assist the cooperative movement in developing a movement wide career system; f. To administer the Cooperative Education and Training Fund as provided for in Regulations 44 and 45; and g. To perform any and all other acts as may be necessary to carry out the duties, responsibilities and objectives of the management training and assistance program. As soon as constituted, the Advisory Board shall meet to promulgate rules of proéedure”to govern its workings as a body. Regulation 58. Personnel Policies - The Advisory Board may adopt and implement policies for its corps of managers which may include, among others, security of tenure, financial in— centives, leave, retirement, and other benefits. Regulation 59. Exemption from Regulation of Kilusang Bayan Under the Management and Training Assistance Program — Kilusang bayan placed under the Management and Training Assistance Program may be exempted from these regulations by the Minister of the Ministry, upon recommendation of the Advisory Board. Regulation 60. Term of Office of Members - Members of the Advisory Board coming from the cooperative sector shall hold office for a term of two years; Provided, however, that of the first two appointees, one shall hold office for a term of one year only, to be determined by drawing of lots. Thereafter, all shall hold office for two years. Nothing in this regulation shall preclude reappointment to the Board. Regulation 61. Exemption from Bidding Requirements - Con— tracts entered into by the Advisory Board within the purview of Regulation 57 shall be exempt from bidding requirements. 227 Regulation 65. Rights Acquired - Members of existing cooperatives as of the promulgation of Presidential Decree No. 175 who are disqualified on the ground of nationality may continue their membership therein until terminated by resignation, death or removal for cause. ...l.rJ:Done in the Ci ”hfs‘gth day of fifify,w in the year of Our Lord, nineteen hundred and seventy-three. (SGD.) FERDINAND E. MARCOS President Republic of the Philippines APPENDIX III Conceptual Models 228 Agricultural Credit and Cooperative Financing Administration (ACCFA) (A Government Agency 18 Cooperative Supervising Agencies .3Y Farmers Coop Marketing Association (FaCoMa) Municipal-based Village Village ... Y Z Farmers Farmers Farmers ... F ... F F ... F le an 1y my 21 n2 APPENDIX FIGURE 1. Conceptual Model 1 (1953-70) (Top-Down Model) (Nation-wide Policy) Ministry of Agri- cultural/Ministry of Local Govern- mental Community Development: Bur- eau of Cooperative Development (BCOD) Village ssociation Samchang Nayon 7 APPENDIX FIGURE II. 229 Cooperative Marketing System of the Philippines (CMSP)/ National Cooperative Union of the .Philippines (NCUP) Area Cooperatives (AMC/CR3) Multi-municipal/ Provincial-based Village Association Samchang Nayon Y Farmers Fly .0. Fny Conceptual Model II (1972-1983) (Top-Down Model) (Nation-wide Policy) Village Association Samchang Nayon Z Farmers F ... F 12 n2 230 mnmzuo pcm lanauanae .o.wc mouucmo< ucwEouso :Oua ucoEcuw>oc A>oaaom u>quuwawmc ”moo: cuuuomomucofluo¢ donEOuuom. HHH ammo: Husumoocoo voumommam mwmchuq cowucuoauou uua>fiua _ \ .HHH mmDOHm xHozmmm< bones aawucw>0ua uo>auauwmoou w HocoHou¢\xoa< 1 q n IJT. um] x e 9 mm U 3 . e Jamnsuog Dec: coucomwm \wmm-a> \Hoaqucse uau~=:\aomw0wc=: w ocmm .me\U2¢V m A 4 mw>flumuuaoou nou< w0a>uum \uuommsm muOuouondq Macawumuacomuo ucmscuo>oo \ 3 a» «was «man 3 N 1// . 2m 2m H wwoouflaa> \vomH~a>_\ // , u 3: 3H 4 N3 Na .>c I.“ n O u m ‘ v& 0 I um rm mumehwh _ mumEhwk muoeuum 'l'll‘l’ pad coamzouwm m.>uamuo>hca _ x _ A mmuo. _ noncomom Emum>m_ _Eham Emouumc300_ .fl i: , m t p .\ ,x. w . x /. T. _ 2m 0 m ’ \ooeala> 2 . . e mquumm IDthOJd siuamniivhng APPENDIX IV A Rejoinder on Organizational Effectiveness and/or Performance 231 A REJOINDER ON ORGANIZATIONAL EFFECTIVENESS AND/OR PERFORMANCE Organizational Effectiveness (OE) 1. Although the literature on OE is large and growing, there seems to be little consensus on how to conceptu- alize, measure, and explain effectiveness. Measurement criteria fall on either one or two of these classifi- cation: single, multiple and composite (Dessler, 1980; Steers, 1975; Campbell, 1976; Child, 1974). Researchers conceptualize OE in one of these models: a. Behavioral-Attitudinal Model (BAM); b. Processual Model (PROM); and c. Goal Attainment Model (GAM). BAM is claimed to be the most popular and most precise measure of OE. Examples of criteria are: a. Employee satisfaction b. Absence of tension and conflict c. Psychological commitment d. Turnover and absenteeism e. Interpersonal relations f. Morale PROM describes the organizations internal operations and those that describe the link between organization and environment. Examples of criteria are: a. Flexibility b. Open communication c. Manpower acquisition, retention and utilization d. Creativity e. Adaptability f. Control over its environment 9. Ability to compete successfully in acquiring scarce and valued resources GAM defines OE with respect to goals/objectives. Examples of criteria are: a. Prescribed goal b. Derived goals from functional theory 0. Private goals of leaders/participants d. Actual goals vs. official goals 232 Effectiveness criteria may reflect the perspectives of at least 3 different reference groups: a. Profitability for theowners; b. Satisfaction for the employees: c. Societal value for society at large. Performance 7. Most of performance studies are internally focused and covers two theoretical propositions: a. Universalistic Theory (UT) b. Contingency Theory (CT) UT comprises arguments that the presence of certain attributes will be conducive to superior performance in most if not all circumstances. Some propositions are as follows: a. Youthful management as a good manager. This holds that successful leadership of any organization will depend on the presence of certain qualities of character, personality, and ability among its senior managers. b. Compatibility of objectives and managerial attitudes. This holds that the company objectives and the attitudes of the management staff towards the objec- tive influence success. c. Ownership and control. A general assumption among economists interested in the "theory of the firm" is the extent to which an organization is controlled by its legal owners, as opposed to professional managers, will influence the objectives which it pursues. d. Allocation of manpower resources. A further argu- ment applied universally to any kind of organization is that the internal allocation of manpower and other resources between different functions will ineluence the kind of performance that is achieved. For example, if more resources are put into market- ing, sales should increase. If more are put into design and development, the rate of innovation should increase. e. Size of company. A universalistic thesis that larger organizations should achieve a superior level of performance if their managers are able to take advantage of technological marketing and 10. 233 other economies of scale. f. Bureaucracy and performance. This holds that above average companies are less bureaucratic and are less formalized with their research and development (R&D). CT contains propositions that the attributes favorable to higher performance will alter according to circum- stances under which an organization is operating. This alternative theory of performance has attracted more attention in recent years. Factors associated with high performance are expected to vary along with differences in an organizational context -- specially with differences in its environment, size and tech- nology. a. Environment -- problem of environment variability among and within industries, i.e. not necessarily homogeneous. Environment is influenced by tech- nology and internal attributes of the organization including their product market. b. Size of organization. This influences structural variables. c. Technology -- performance will be enhanced if organization is designed to suit the prevailing type of technology. Finally, we shall conclude this rejoinder that in all likelihood, social and behavioral scientists who have studied OE/performance resemble the blind men who tried to describe the whole elephant after each one felt one of its parts; none of the descriptions are wrong, but. each one is incomplete and at its best can only offer partial ggidance.