mar-9x: rtJI’l) - b This is to certify that the thesis entitled A STUDY OF MICHIGAN DAIRYMEN'S ATTITUDES TOWARD THE DAIRY HERD IMPROVEMENT ASSOCIATION'S PRODUCTION TESTING PROGRAMS presented by Ronald E . Wallace has been accepted towards fulfillment of the requirements for Master's degreein Communication Major professor Date July 15, 1980 0-7639 F 5: 25¢ per du por tu- mm LIBRARY MATERIALS: Place in book return to move charge from circulation record: A STUDY OF MICHIGAN DAIRYMEN'S ATTITUDES TOWARD THE DAIRY HERD IMPROVEMENT ASSOCIATION'S PRODUCTION TESTING PROGRAMS BY Ronald E. Wallace A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Department of Communication 1980 p‘ :r In -‘"" q“ 3" ”'3' [f/ (In (ur' i) (:1 Accepted by the faculty of the Department of Communication, College of Communication Arts and Sciences, Michigan State University, in partial fulfillment of the requirements for the Master of Arts degree. Director 0 Thesis Guidance Committee: Z: 23M , Chairman S:§,HC2,J3’(“/‘ \j‘\ d ABSTRACT A STUDY OF MICHIGAN DAIRYMEN'S ATTITUDES TOWARD THE DAIRY HERD IMPROVEMENT ASSOCIATION'S PRODUCTION TESTING PROGRAMS BY Ronald E. Wallace This study investigates the attitudinal space of Michigan dairymen in relation to the Dairy Herd Improvement Association, as measured with metric multidimensional scal- ing techniques. The purpose is to find a practical solution to the low adoption of DHIA's production testing programs. In addressing this problem, classical diffusion theory and metric multidimensional scaling techniques are used, including four Significant Other queries. Demographically, annual production levels were the most significant indications of ad0ption of the innovation. The best persuasive message produced by the analysis was: Accurate Information, Convenient, and Profit; when attributed to DHIA this message will produce the maximum motion in the space causing QEIA and £22 to move toward each other. The significant other probes found that promotion of DHIA by local bankers, Production Credit Associations, other farmers and county agents of the Extension Service, would be the best interpersonal channels to utilize in diffusing DHIA's innovation. ACKNOWLEDGMENTS To Dr. L. E. Sarbaugh, Dr. J. D. Woelfel, and Dr. C. Meadows for their expertise, patience, and encouragement. To my parents, John W. and Jane K. Wallace, without whom none of this would have been possible. Special thanks to the staff of the office of the Dean of the College of Communication Arts & Sciences for all their work, encouragement and coffee. To my wife Shelley Iva Jacobs without her love, encouragement and understanding I may well have never finished this work. ii TABLE OF CONTENTS Chapter I INTRODUCTION . . . . . . . . Theory . . . . . . . . II SAMPLING INFORMATION . . . . . . Methodology . . . . . . . Instrument Construction . . . . III RESULTS . . . . . . . . . Perceptions of DHIA . . . . . Message Strategies . . . . . IV DISCUSSION . . . . . . . . APPENDIX A: THE PRODUCT l-A The BARN SHEET (data received by the dairyman from DHIA) for the M.S.U. Kellogg Guernsey herd . B: QUESTIONNAIRES A- 1977 Galileo Questionnaire (complete with cover letter) . B- 1977 Semantic Differential Questionnaire (cover letter same as A above) . . . . C- 1978 Galileo Questionnaire (complete with cover letter) . C: STATISTICS A- Discriminate Analysis (stepwise procedure) . . . 8- Galileo Means, Standard Deviations, Standard Errors, Skewness, Kurtosis, Count, MinimumrMaximum Values, Percent Error, Galileo Means Matrix . . . . . . . iii Page 16 20 22 29 32 39 46 50 51 58 65 73 74 APPENDIX C (cont'd.) REFERENCES. Page Coordinates for the Multidimen- sional Space for Data Sets I, II and II as well as Data Set Three Split Three Ways by Adopter Category . . . . . . . 74 iv Table 2.1 - 3.2 LIST OF TABLES Cross Tabulation of Data Sets by Adopter Category. Presents Number of Responses for Each Data set by Adopter Category . Return Rates for All Data Sets . . . Sampling Strategy for Non-directive Interviews. Ss=36, Counties Chosen for Sampling are from Regions in Michigan with the Greatest Concentration of Dairymen . . . . . . . . Sampling Plan for 36 Non-directive Personal Interviews. Regions by Adopter Categories . . . . . . . . Mailing Schedule for All Data Sets . . Significant Other Data. Including All Responses which Totaled Ten Percent or More of Returns. Numbers Alone Represent Count, Numbers in Parentheses are the Percent of the Total Number of Question- naires Returned with Significant Other Data. Total Questionnaires Returned with 8.0. Data = 239 . . . . . . Self-Concept and DHIA Vector Lengths with Their Respective Percent Error Below in Parentheses. . . . . . . . Self-Concept and DHIA Vector Lengths for 1978 Data, Split by Adopter Category. Percent Error in Parentheses . . . Standard Deviation as a Measure of Heterophily. Vector Lengths in Parentheses, 1978 Data Split by Adopter Category. . Page l7 19 22 23 27 31 34 36 38 Figure 1.1 LIST OF FIGURES DHIA Diffusion Curve. Adoption Rate of DHIA Production Testing Presented as the Percent of Cows Enrolled in the Program, 1906, 1926, April 1978. The Adoption Rate (percent on test, brokenline) Compared with the Number of Herds on Test from 1965 through April 1978 . . . . . . . The Plot, or Map, of the First Three Principal planes for the 1978 Data, Data Set Three . . . . . . Plot of x-y Plane for 1978 Data. . Plot of y-z Plane for 1978 Data. Plot of x-z Plane for 1978 Data. . vi Page 10 12 40 41 42 43 CHAPTER I INTRODUCTION "The Dairy Herd Improvement Association and the Co- operative Extension Service of Michigan wish to increase the rate of adoption of DHIA's Production Testing Service." DHIA is a non-profit association of Michigan dairy- men. The service they provide is a complete set of produc- tion records for each individual animal in a dairyman's herd. This allows herd management decisions to be made on a per cow basis as Opposed to the antiquated rolling herd- average approach. This information makes computing individ- ual animals' income contribution possible from production and feed ration data. There are three primary benefits claimed for DHIA records; (1) proving sires; (2) improving herd quality; and (3) accurate feed ration data. These three factors, used in conjunction, will increase production and therefore profits for any dairy herd not now using a testing device. The information which is input as raw data into the record computation and is collected monthly is of five types: (1) weights from two successive milkings for each cow in production, (2) a representative milk sample from each cow for the butterfat content analysis; (3) pertinent 1 2 dates (new fresh dates, dry dates, out of herd dates, and new breeding dates); (4) amount of grain fed to each cow; and (5) roughages fed on a herd basis. From these data, the production records are calculated to provide the dairy- man with the following (12) pieces of information: (1) pro- duction (milk in 1bs., fat content); (2) age; (3) gross income per cow; (4) income over feed costs; (5) days in pro- duction; (6) recommended grain ration; (7) expected dollar income for 305 days of production; (8) breeding date; (9) fresh date; (10) suggested breeding date; (11) pregnancy; check date; and (12) suggested dry date. An example of the record set for Michigan State University's Kellogg-Guernsey herd will be found in Appendix A. DHIA provides 12 record-keeping programs for Michigan dairymen. Three are classified "official" and the results are used by USDA in the Sire Summary program; nine are Sun- official" and these sets are provided only for the dairyman enrolled. The goal of DHIA and of the Extension Service is to have all Michigan dairymen with 40 or more cows in milk production--rough1y 70% of all herds in Michigan--on some form of testing program. This research addresses the prob- lem of finding some practical means of positively affecting the rate of adaption of DHIA. Theory This is a communication problem with the variables of classiCal diffusion theory as expressed by Rogers (1971). Most terms and definitions here are taken from his work. Two changes must take place with Michigan dairymen in order to affect the diffusion rate of DHIA: (1) attitudin- al and (2) behavioral; e.g., Michigan dairymen changing their attitudes toward DHIA in a positive way and as a re- sult enrolling in some DHIA program, behavioral change. Rogers defines social change as "any alteration in the structure and function of a social system," with social system defined as "a collectivity of functionally differ- entiated individuals engaged in joint problem-solving with respect to some goal." Because social change takes place within a social system, the social structure, the various statuses, norms and values of that system, will either impede or accelerate the rate of diffusion through "system effects." These system effects arise from the interaction, communication and behavior between the individuals who maintain those various statuses, norms and values of the social system. Indeed, it is this very interaction that establishes the social system, its structure and the feedback networks utilized to sort information for the decision to adopt or reject any innovation. 4 The strategy used in this study is to generate per- suasive messages to be input into this information network at various strategic points as defined by the respondents themselves. Rogers further defines change as either imminent or contact change; imminent change is internally created and developed, while contact change occurs when a source extern- al to the social system introduces the innovation. Directed contact change occurs when the external source seeks to in- troduce an innovation to achieve some goal they have defined. Since directed contact change requires that information be passed from a source to the members of some social system, a communication process is involved by definition. This process is a special case of communication, the diffusion of innovations--the spread and adoption of new ideas and practices. Because diffusion of innovations requires be- havior changes on the part of the people who make up the social system, risks are involved for the receiver of the information, as well as for the source. The risks for the receiver could be social rejection, economic loss, or both. The risks to the information source could be reduced credi- bility in the eyes of the members of the social system, or possible rejection by the entire community. This rejection is most usually explained by a heterophilic relationship existing between the information source and the receivers. 5 Heterophilly as an aspect of diffusion is functional- ly related to the source and receiver. Rogers defines heter- ophily as, "the degree to which pairs of individuals who interact are different in social attributes, statuses, norms, and values." Here we shall expand this definition to a sys- tems level, and shall define heterOphily as the degree to which social systems that interact differ in social attrib- utes. Since heterophilic interaction is likely to cause cognative dissonance, when it occurs in the diffusion of in- novations it can create negative attitudinal percepts toward the innovation and the change agency, presenting barriers to adoption. Rogers lists one main element in the diffusion of in- novations, the innovation itself, and its five constituent attributes. The five attributes are: (1) relative advan- tage, economic and social, as perceived by the adopters; (2) compatibility, to what extent adopters perceive the in- novation as being consistent with their values, needs, and experiences; (3) complexity, the degree to which the innova— tion is perceived as being difficult to understand and to use; (4) trialibility, the extent to which the innovation may be experimented with on a limited basis; and (5) observ- ability, the degree to which the results of the innovation are visible to the ad0pter. The more visible the results of an innovation, the more likely a client is to adopt it. 6 Two communications channels are available to any agency: (1) the mass media and (2) interpersonal channels. The effect of these two channels are (1) the mass media are the most effective in creating knowledge-awareness of the innovation, while (2) interpersonal communication is most effective when trying to change people's attitudes and be- havior. "Time is the key to diffusion research" (Katz et a1., 1963). All human interaction takes place in a time refer— ent. Rogers identifies three variables related to time; they are: (1) the decision process, which has four compon- ents ( (a) knowledge, (b) persuasion, (c) decision, and (d) confirmation); (2) innovativeness, the relative time at which adoption occurs compared to others in the social sys- tem; and (3) the rate of adoption, a quantifiable measure of the acceleration of adoption. Rogers discusses two final variables in diffusion to be considered here: (1) the change agency, an organization attempting to influence innovation-decisions in a given direction; and (2) opinion leadership, an individual's abil- ity to influence the attitudes and behavior of others with relative frequency. The problem now needs to be restated in terms of Rogers' theory and the previous research addressing these specific variables: (1) heterophily; (2) relative advantage; (3) compatibility; (4) complexity; (5) trialibility; (6) 7 observability; (7) opinion leadership; (8) innovativeness; (9) the change agency; (10) rate of adoption; and (11) the decision process. Heterophily has not been previously researched for Michigan dairymen and DHIA. From Rogers' theory it may be expected that a homophilic relationship exists between the adopters of the innovation and DHIA. Concommitantly, a heterophilic relationship exists between DHIA and those Michigan dairymen who either have discontinued use of the innovation or never adopted. The relative advantage of DHIA is economic as well as social. Economically, Meadows and Knisely (1976) have shown in their study of Kent County Michigan dairy herds that the average 140-cow-herd's dollar income per year for those herds "on test" (enrolled in DHIA production testing) was $51,600 higher than those herds not on test. The net re- turn, after deduction of test and feed costs, was $29,800 greater per year than from herds of comparable size. They conclude: Dairymen with production records have a definite competitive advantage over those not testing. . . . Large commercial dairy farms (100 cows or more) are not likely to survive (in the long term) without records. Hillman and Logan (1976) demonstrate the genetic po- tential of a dairy herd: Genetic potential is the inherited ability of a cow, or herd, to produce more milk when 8 other management factors are similar. The genetic potential is increased through (1) use of DHIA records on each cow as a basis for culling, breeding, and feeding, (2) breeding to sires that produce superior offspring. Socio-cultural advantages accompanying these advan- tages are: increased social status, esteem, prestige, con- venience in record keeping, and knowledge that one's work returns increasing rewards. Also, there are awards given for producing above certain levels. The variables complexity and compatibility have been shown by the work of Houghaboom (1963) and Kucker (1970) to be closely related and will be discussed concurrently. Houghaboom (in Vermont) and Kucker (in Michigan) found that discontinuance was most often caused by the farmers' inabil- ity to realize the value of testing, due to an inability to understand the computerized results of the test; they found similarly for non-adopters. Additionally, some Michigan dairymen cited that their cows were not good enough to be on test; hence embarrassment by comparison would be a com- patibility factor. Kivlin (1960) found complexity of farm innovations to be negatively related to the rate of adoption more than any other variable except relative advantage. Given the findings of Houghaboom and Kucker, complexity would seem to be one of the key factors in the slow rate of diffusion of DHIA. 9 Trialibility demands are met in the case of DHIA as the programs are easily enrolled in and costs are low. Observability of the effects of the innovation on milk production is problematic. If the adopting farmer utilizes the feed measurement option, then his milk produc- tion should begin to increase in the short term, say one to three months. But, if the adopting dairyman does not con- sider the feed variable in his milk production, then in- creased milk production will depend upon increasing the quality of his herd through breeding techniques and will be long term in nature. As average turnover of a dairy herd in Michigan is seven years, observability is lost and the value of the testing program obscured. Opinion leaders at the community-system level for Michigan dairymen have not been shown through previous re— search. Innovativeness among Michigan dairymen and adoption of DHIA production testing is bound to the heterophily phe- nomenon discussed in Rogers' theory. Again it must be pointed out that Michigan dairymen are not laggards where adoption of useful innovations are concerned; DHIA was found- ed in Michigan in 1904. Where profitability has been shown, dairymen are quick to adopt; but where advantages are clouded with misunderstanding, adoption suffers. The rate of diffusion is the elemental time variable discussed in this work. Figure 1.1 presents the diffusion HHHHHHHHHHNNNNNNN owqwemmqmmowwwnmm l I 'j I \D OOI—‘NUo-bU‘lO‘xlm 0 16 30 Figure 1.1. 10 11g411441 35 40 45 50 55 60 65 70 75 8 DHIA Diffusion Curve. Adoption Rate of DHIA Production Testing Presented as the Percent of Cows Enrolled in the Program, 1906, 1926- April 1978. ll curve for DHIA and demonstrates the exponentiality of the diffusion process. From 1906 to 1958 the rate of diffusion was one-tenth of one percent, (0.1%); from 1958 through 1978 the rate of diffusion increased to one percent per year, (l%/yr.). The effect, historically, of various macro- economic phenomena upon the rate of diffusion is also demonstrated. Figure 1.2 is a presentation of the adoption rate as a percentage of all herds in Michigan as compared to the number of herds on test from 1965 to April 1978. The prob- lem, as posed by this presentation of the data, is that while DHIA has consistently increased the number of cows on test, the number of herds on test has not varied signifi- cantly. Over this same period the average herd size in Michigan increased from approximately 40 animals per herd to 75 animals per herd. One may conclude from this that the problem of heterophily may be greater than otherwise indicated. The final variable to be discussed is that of the change agency, DHIA; no previous research has been accom- plished to indicate how Michigan dairymen perceive DHIA in relation to themselves. Priess (1954) found that the suc- cess of Michigan Cooperative Extension Service agents was positively related to their disregard for the expectations of the Michigan Cooperative Service, in favor of their clients' expectations. 12 .33 in? £985 32 scum ammo. co mode co umngsz_mcu euaz,cmummapu Amcaqflcmxonm .umme no unmoummo comm coaucccc use .N.H mucosa coca sumccmc canons» mood mummy c m o m N H ca o c o c m . qr . q» . . . . q . coH cm one» so momma no a oHH cc ummp so u mono: no I." oofi as m m a coma o c 0 coca o m c .H coma co m m c coca as o * coho as m o m coca ma u w > coca «H_a ooom ma 13 The problem now needs to be restated in terms of the theory. There are three variables which require attention; they are (l) heterophily, (2) community opinion leaders and (3) the rate of adoption. To affect the slow rate of adOp- tion and reduce the level of heterophily between this large group of non-users and DHIA, a measurement of the cognitive space of Michigan dairymen in relation to DHIA needs to be taken. Additionally, the opinion leaders at the community level need to be identified for specific issues related to the dairy industry. With this measurement of the cognitive space of the dairymen, a practical solution to the problem of slow rates of adoption of DHIA can be reached. Using the Galileo methodology (Woelfel & Gillham, 1975), the major contributions of this study will be to generate persuasive, client-oriented messages, to reduce the degree of existing heterophily and to increase the rate of adoption. Linear force aggregation theory (Woelfel, 1969) states that the position of any individual will move toward the mean of all messages he/she receives. Therefore, when one is surrounded by similar attitudes, his/her attitudes are at or about the mean and this position is stable. It becomes obvious then that, given the measurement of an attitude, the degree of heterophily is given by the standard deviation of the mean measure of that attitude toward any concept. 14 Ht = s.d. Where Ht = heterophily s.d. = standard deviation It follows then that linear force aggregation theory pre- dicts that communication increases homophily. Additionally, given any two groups, each group's mean attitude will move toward the combined mean for both groups as communication increases between the two groups. To measure the cognitive space of Michigan dairy farmers, the Galileo system of measurement will be used. The Galileo procedures are designed to give us a precise map of the cognitive space of any group of people. The Galileo system is a theoretical variation of classical metric multidimensional scaling. Woelfel explains it this way; All MMDS procedures begin with the assumption that any element of cog- nition, whether it may be a word, be- lief, idea, value or any other cognitive object, is defined in terms of its rela- tionships to other elements of cognition; and, further, that these relationships take the form of dissimilarities or distances. In the case of Galileo these distances are estimated direct- ly by the re3pondents. They are asked to make these judg- ments given some criterion, such as: if x and y are n units apart, how far apart are a and b? While this system of measure may be unreliable at the individual level, due to the complexity of judgments required and lack of structure 15 of scale, in the aggregate any level of reliability may be achieved by simply increasing the number of respondents, given the law of large numbers. Thus, the scale presents itself as a fully metric, unbounded, continuous ratio scale. The scaling procedure described above will be used with a pair-comparison questionnaire to determine precisely and accurately the cognitive space of Michigan dairymen for the time period covered. CHAPTER II SAMPLING INFORMATION To fulfill the objectives of this study, data were collected from a random sample of all grade "A" milk pro- ducers in Michigan. The sample was drawn by DHIA as follows; the sample for data set one (March 1977 through June 1977) consisted of 1996 grade A producers from a total of 7,400. Data set two (May 1977) included all grade A producers in the Lansing and Grand Rapids telephone direc- tories. This was accomplished by cross referencing the list of grade A producers and the respective telephone directories. Data set three (January 1978 through June 1978) consisted of 2,003 grade Aproducers of 7,100 total. A total of 421 instruments were completed and returned. The response rates for the specific data sets by adopter categories is presented in Table 2.1 below. Row totals represent the adopter categories' totals as count and per- cent of total respondents. The column totals show their corresponding counts and percent for the specific data sets. Adopter categories are self-eXplanatory: adopters were those enrolled in some sort of milk testing program at the time of response; discontinuers, were those who indicated 16 17 coca mm.mo oa.ma wo.mo m.w Hmc NcH mm «ca assoc "mqasoa.zzcgoo Ac.o o Am.m o 1c.c o oc.oa Aoao Am.m~o Ao.mao on x~.Hco .c.cao x~.cmo mmmszaezoomHo Hm ca cm Am.c~o 1c.m o H.o~o om.Hc «.mco Am.mco Amco cmm Aa.cco 1o.o o A~.cco mmmymcna cHH mm cad o.uop Ac.o o Ac.m o Ao.c o s.doo Ac.oao Ac.c~o Am.-o cH.H~ c.30u Acmo Aoao Ia.cco mamamcnarzoz cc assoc mm ca Ho moanhcconyc m N a memm cyan bocmumo .865 3 new 8.3 some How momsmmom mo .3952 uncommon.“ .huomoumu Hmong no flow mama mo cowumgnmu mmouu Tm 03mm. 18 they had been enrolled at one time and subsequently dropped out of the program; and non-adopters were those respondents who indicated they had never enrolled in a milk testing program. As can be seen from Table 2.1 the sample is pre- dominated by the return rate for adopters 61.3%, non-adopters 21.1% and discontinuers 17.6%. Adapters make up only 30% of all Michigan dairymen. In descriptive terms the sample was characterized by the following statistics: the average respondent was age 45, married, with a high school education; 21.2% of all re- spondents report more than 12 years of education. The sample was further represented by dairymen whose annual average production was 14,000 pounds of milk. Their average herd size was 62 head of cattle in milk production; the average number of acres operated was 416. These facts represent a rather well educated, above the norm respondent, in terms of the average dairymen as reported in the 1978 Michigan Agricultural Statistics. In this report, the average dairyman milked 34 cows, yielding an average annual production of 11,893 pounds of milk per cow. These figures for 1978 included all Michigan dairymen, marketing grades A and B milk. This sample only recorded figures for grade A producers. There were 155 instruments returned with either address problems or insufficient information to warrant key- punching. Of these 155 instruments, 81 were from data set 19 one, 4 from data set two, and 70 from data set three. Table 2.2 presents the return rates for all DHIA data sets in the present survey. Table 2.2. Return Rates for All Data Sets SNMEE TUBE. REHEN [NUQEEE USMEE ADMEHED DNHXSET EHZE FESRmfifil IQHE RERHEB IEHUWTS IEHE l 1796 265 14.8% 81 184 10.7% 2 164 59 36.0% 4 55 34.4% 3 2003 252 12.6% 70 182 9.4% TOTALS 3963 576 14.5% 155 421 10.6% A drop of 1.3% in the return rate from data set one to data set three was recorded, but is not considered large enough to be significant. The difference between the two data sets is an additional 25 items that appear on the 1978 in- struments. The data set one instrument was split four ways to reduce respondent fatigue and, thereby to increase the re— sponse rate. The 1978 instrument, data set three, was split two ways and the resultant decrease in the return rate, 1.3%, is offset by the wealth of data added to the 1978 responses. In May 1977 there were 200 questionnaires mailed in the random sample using a seven point semantic differential scale to compare the return rates with the last 200 Galileo instruments. This would give us an idea of the difference in difficulty of completing an instrument with seemingly 20 antiquated, semantic differential scale and the more accu- rate and precise Galileo ratio scale. The return rates for the two groups revealed that (l) the semantic differential instruments had total returns of 35 completed, or a 17.5% return rate, (2) the Galileo scale questionnaires, for the same period and number of mailings, had total returns of 33 completed instruments or a return rate of 16.5%. No sig- nificant difference is evident. Due to the four way split in the 1977 instruments, there was insufficient data on the nine complete semantic differential questionnaires to warrant keypunching or data anlysis. Methodology The Galileo method of measuring the cognitive space of any group of people is a set of metric multidimensional scaling procedures which allow ratio measurements of the differences, or distances, between concepts held by any group toward a given phenomenon. By using ratio scaling techniques, a precise and accurate mental map of the sample of Michigan dairymen's cognitions regarding DHIA may be con- structed. This was accomplished by conducting 30-50 non- directive personal interviews with a stratified sample of the population, so as to include the greatest amount of vari- ation of opinions held by the various members of the popula— tion. These personal interviews produce a list of concepts, which are arrived at via a content analysis of the responses to the nondirective interviews. Typically the list contains 21 10-20 concepts. To this list was added a self-concept, such as you, me, myself, and the object concept, in this study, DHIA. From the completed list a pair-comparison questionnaire was constructed, which included each concept matched with every other concept, creating a questionnaire with 2(221) items. Tie respondent was then asked to measure the differ— ence, or distance, between concepts in the instrument using the Galileo scale. The Galileo scale offers a criterion measure and asks respondents to estimate the distances be- tween concepts based upon this criterion. The typical cri— terion would ask: if x and y are n units apart, how far apart are a and b? The scale was further defined such that identity is equal to zero; and if two items are perceived as being twice as far apart as x and y, the respondent writes 2n, and so on. We see that this constitutes an un- bounded and continuous ratio scale associated with typical measures in the physical sciences. The present work describes the procedures used to identify those concepts held by Michigan dairymen toward DHIA, to map that cognitive space, to take dynamic measures of the sample to insure accuracy, and to generate persuasive messages to reduce the amount of heterophily between Michigan dairymen and DHIA. 22 Instrument Construction The method requires a pair-comparison type question- naire made up from the concepts which the farmers themselves use to define DHIA. These concepts were discovered by con- ducting 29 confidential, nondirective personal interviews with Michigan dairymen from a sample of 36. The sampling procedure is listed below, in Tables 2.3 and 2.4. It is designed to include the maximum attitudinal variation in the population. Meadows' long experience and expertise was the criterion for selection of the above areas. As can be seen from Table 2.3, the criteria for the stratification of the sample were geographic region, ethnic group and herd size. Table 2.3. Sampling Strategy for Non-directive Interviews. Ss=36, Counties Chosen for Sampling are from Regions in Michigan with the Greatest Concentration of Dairymen REGION ETHNIC GROUP HERD SIZE THUMB, counties Tuscola, Huron, Sanilac Polish, Irish Average (50-100) CENTRAL, counties Ingham, Clinton, Shiawassee Mixed European Average to ‘ Large (70—120) WESTERN, counties Allegan, Kent, Barry Dutch Small — Average (0-70) 23 Table 2.4. Sampling Plan for 36 Non-directive Personal Interviews. Regions by Adopter Categories REGIONS ADOPTER _ CATEGORIES Thumb Centrali Western Totals Long term adopter (1 year +) 2 (1) 2 (1) 2 (1) 6 New adopter (less than 1 year) 2 (l) 2 (l) 2 (1) 6 Discontinuer 2 (1) 2 (1) 2 (l) 6 Non-adopter 6 (3) 6 (3) 6 (3) 18 Totals 12 12 12 36 In Table 2.4, the sampling plan is presented and shows us that twelve prospective respondents were chosen from each region, with four coming from each county within a region. The interview sample was also stratified as to adopter cate- gory: six each were chosen from the first three categories: long term adopter (greater than one year); short term adopter (less than one year); discontinuers; and non-adopt- ers. Adopter categories were based on information available from DHIA. DHIA did not have adopter category information for more than one year previous to the date requested, January 1, 1977. During the personal interviews each respondent was asked simply to talk at length about how he felt about DHIA and the reasons for their particular attitudes. The con- cepts were recorded as they were described by the respondents. 24 The interviews were conducted to the point of redundancy. A content analysis of the interviews reveals that of the many words and phrases that the dairymen use to describe DHIA the list was soon reduced to twelve concepts. To com- plete this list, the self-concept "you" and the target con- cept "DHIA Production testing" were added to the twelve original concepts; the complete list follows: 01 Accurate Information 08 Measuring Production 02 You 09 Necessary 03 Good 10 Profit 04 Convenient ll Inexpensive 05 Keeping Records 12 Computers 06 Culling 13 Useful 07 Breeding l4 DHIA Production Testing These fourteen concepts produce a 91 item pair-comparison questionnaire, n(n-l). The criterign pair chosen was Dairy Farming and Crop Farming; the comparable distance was 100 units, i.e. Dairy Farming and Crop Farming are 100 units apart. The rational for this criterion pair also resulted from the personal interviews, many farmers pointed out that dairy farming and crop farming were very different. Four significant other queries (Haller and Woelfel, 1972 and 1975) were placed at the end of each 1977 question- naire, to identify the Opinion leaders for each of the four information categories chosen at the community level. The 25 four categories are: (1) farming in general; (2) herd pro- duction; (3) keeping records; and (4) money and finances. These significant other probes appear on all 1977 instru- ments only. The demographic package was taken from Kucker (1970) and includes items numbered 1-3, 5-9, 20, 21, 23, and 24 from page 114 and items 1-3, 21 and 23 from page 115. These items are listed on the demographic sheet of all questionnaires, page two (see Appendix B). In the 1977 random sample, 1,796 Galileo and 200 semantic differential instruments were split four ways to reduce respondent fa- tigue and to increase the response rate. The Galileo ques- tionnaires are identified as Q-type 1—4, and the semantic differential questionnaires are identified as Q-type 5-8. The designation of the questionnaires as to Q-type is only for the convenience of identification. Therefore question- naires designated as Q-type l, Q-type 2, and Q-type 3, as well as Q-types 5, 6 and 7, each contain 36 pair-comparison responses; while Q-type 4 and Q-type 8 each contain 41 items. There were also 164 Galileo instruments mailed in the Lansing and Grand Rapids areas, with the sample being drawn from the respective telephone books. Each dairyman in the areas listed above was called and asked to fill out a ques- tionnaire; those who responded positively were mailed an instrument. After an interval of two weeks had expired, each of the 164 dairymen were called back and asked if they 26 had received the instrument, and if so would they please fill out the questionnaire and return it. This instrument was split two ways, and designated as Q-types 9 and 0; Q- type 9 contained 59 pair-comparison items and Q-type 0 con- tained 64 items. The first five pairs on all 1977 instruments included the criterion pair followed by four practice items: The questionnaire begins with item 6. Additionally, pair 13—14, useful and DHIA, were inadvertently not included on any 1977 instrument. The 1978 questionnaires were an improvement of the 1977 Q-types 9 and 0. These instruments were precoded for keypunching, and have the appropriate addressors in the ex- treme left hand columns. The 1978 instruments were desig- nated as Q-type l and 2 and contain 64 and 67 pair items, respectively. The main wave sample for 1977 was drawn from the 1976 list of 7400 grade A producers by DHIA and included 1996 names and addresses printed on address labels. The 1978 sample was similarly drawn and included 2003 names and addresses from the 1977 list of 7100 grade A producers in Michigan. Table 2.5 presents the mailing schedule for all three samples. The demographic data were analyzed by the SPSS ver- sion 7.0 computer program. The Galileo scale data were analyzed by the Galileo version 3.95 computer program. 27 Table 2.5. Mailing Schedule for All Data Sets DATA SET I GALILEO INSTRUMENTS lOO/day for 8 days March 28, 40/day for 22 days April 11, 80/day for 1 day April 27, 36/day for 1 day April 28, SEMANTIC DIFFERENTIAL INSTRUMENTS 40/day for 1 day April 26, 80/day for 2 days 1996 total 1977 1977 1977 1977 1977 April 27 & 28, — April 8, 1977 - April 26, 1977 1977 DATA SET II GALILEO INSTRUMENTS LANSING AREA 45/day for 1 day May 5, GRAND RAPIDS AREA 63/day for 1 day May 10, 56/day for 1 day May 11, 164 total 1977 1977 1977 DATA SET III GALILEO INSTRUMENTS lO/day for 10 days January 19, 20/day for 95 days February 2, 2003 total 1978 - January 31, 1978 June 16, 1978 1978 28 The significant other data were compiled and analyzed by the author. The Galileo analysis produced a precise and accurate mental map Of the cognitive space of Michigan dairymen's attitudes toward DHIA, as well as a set Of persuasive mes- sages designed tO reduce the heterOphily between the dairy- men Of Michigan and the change agency, DHIA. Additionally, the significant other data will allow the agency to channel persuasive messages through the Opinion leaders Of the community, as well as through the mass media channels and interpersonal typically used by the change agency, DHIA, and the Michigan Cooperative Extension Service. CHAPTER III RESULTS In Chapter I, the Objective stated was to find a practical solution to the low rate Of diffusion of DHIA by designing persuasion which, if utilized, would function to change Michigan dairymen's attitudes toward DHIA. In this chapter the relevant findings Of the Galileo surveys and their respective sample demographics and significant other data, taken from three samples of dairymen over two years, will be presented. From February 14 through February 23, 1977, 29 non- directive personal interviews with representative members Of the population Of Michigan dairymen were conducted (for sampling data see Chapter II). Respondents were asked to discuss in detail DHIA and their attitudes toward the innovation. A content analysis Of the responses from these twenty- nine people showed that over 80% of all statements about DHIA made reference to only twelve concepts. Those twelve concepts were: 01 Accurate Information 04 Keeping Records 02 Good 05 Culling 03 Convenient 06 Breeding 29 30 07 Measuring Production 10 Inexpensive 08 Necessary 11 Computers 09 Profit 12 Useful This number of'concepts,twelve, is consistent with past re- search experience in diffuse topic areas. TO these twelve concepts were added the Object, or target, concept DHIA Production Testing and the self-concept Zgu_which were included in a Galileo type pair-comparison questionnaire (see Appendix B). The Galileo type question- naire asked respondents to measure the distance between con- cepts using the Galileo scale, a simple, but accurate and precise, continuous, ratio scale. The greater the perceived difference, or distance, between two concepts, the greater the number reported by the respondent. Pairs perceived as identical (no difference) are assigned zeros. The question- naires were administered by mail in three data sets. Table 3.1 lists the major responses to the four Sig- nificant Other probes. Those responses which did not con- stitute at least 10% Of all responses were eliminated from Table 3.1. These responses may be viewed as indicative of those who comprise the dairymen's information networks for the four areas in question. They therefore indicate the commun- ication channels through which some interpersonal messages may be successfully transmitted to the dairymen not present- ly enrolled in any production testing program. These 31 2.33 383.3 3.3 3.3 Ammv 3.3 33 3.3 83 83 33 38 33 WE coca m: mm cm on m2 mm on cm as 2 cc mma mg 3.38 an: 83 ST E 5 5 3 2053892 qfiuzgm com c3 co 3 mm o m a E ASN.3 A3 83 83 8.3 $.13 23 G3 83 203$; 5598c com S 2. mm no on m cm mm BE 38 3.3 33 23 83 A3 3.3 A3 A3 83 ZOHEmDmZH wag com mm mm m mm m cm am mm 3 88mm Amm3 :3 33 A3 63 33 A3 33 A3 $3 33 BEngZH E c «c 2: nammzmu .v «v.00 96% 0...? V a so... .0 »% 3mg .mmm n 38 .o. m 5H3 gag gmccoflmmso H38. . mama Hmfio uanflmwcmwm 5H3 853$ $33.83de no .3952 .538. 05 mo vacuum 93 mod mmudficwnmm 5 H8952 5:500 ucmmoummm 80.2 9.8852 .mnupumm mo mug no #5093 own. @3509 20% nonrandom :4 maagH .33 .4930 unmoflwcmwm A...” 3an 32 "significant others" are the most talked to, and should prove tO be important in persuading those dairymen who are recalcitrant towards DHIA to change their behavior and enroll in some sort Of testing program. The Galileo and demographic responses Of the 421 com- pleted instruments were keypunched onto computer cards and input into the Galileo version 3.95 computer program and the SPSS version 7.0 computer program, respectively. These an- alyses may be found in Appendix C, demographics, and Appendix C, Galileo. The analyses yielded three primary re- sults: (l) a precise and accurate "map" Of the way Michigan dairymen perceive DHIA; (2) an accurate description Of the demographic variables concerning those dairymen who respond- ed; and (3) a number of alternative strategies for improving the position of DHIA with Michigan dairymen. Perceptions Of DHIA In Galileo studies the attitudes toward any concept are measured by the distance between the aggregate self- concept "you" and any other concept. The greater the dis- tance between the self-concept and any other concept in the multidimensional space, the less favorable the attitude to- ward that concept. Therefore, groups with unfavorable atti- tudes toward DHIA will report greater distances between themselves and DHIA, while groups holding favorable attitudes will report smaller distances. 33 The distances measured between the self-concept, DHIA, and all other concepts are presented in Table 3.2 for data sets one, two and three. Row one Of Table 3.2 presents the distances between the "you" and all other concepts for data set one; row two (parenthesis) details the percent error Of measurement for the distances found in row one. Row three presents the distances between DHIA and all other concepts in the space, while row four represents the concommitant percent error. These numbers cannot be judged as high or low in and of themselves; the criterion for these judgments was that "dairy farming and crOp farming is 100 units apart." This was the criterion used by the dairymen to make the initial measurements which appear here in the ag— gregate. The next to the last entry in Table 3.2, row one, shows that the distance between "you" and "computers" is 133 units, the largest distance in data set one. This is greater than the distance between dairy farming and crOp farming and is considered to represent a strong negative attitude toward computers by those dairymen responding. Indeed, since the criterion pair compares what is really two different types Of farming, any distance greater than the criterion distance Of 100 units could be seen as perceived by the dairy farmers as not related to dairy farming. Thus, all Michigan dairymen discern the distance from themselves to DHIA as being 106 units, plus or minus 15% (or a 95% c.i. between 90 and 122 units). Rows five through eight present 34 om ANAL mm Romy Nv Away mm 3:. Away mm And HHH Ammv mm Amav med “any hm Aoav MMH AmHV om Aoav mm Aomv an Away mm Ammo mm Away mm ANNV mm Aoav mv Aomv mo “may mm Ammo mm Amao on Ammo no Away me Ammv mp Away mv AHNV mv Aoav mm Ammo we Amao av Ammo mm Amav mm on3 am AHHV we Acmv vm Amv hm Ammv mo Amav mv Ammo mm Acav me Avmv mv Amy Nv Acmo vm Away we Ammo mm Away he Ammo mm AHHV mv Ammo mm Away mv Avmo om AOHV mm Avav om “my Hm Acmv no Away vm Amav Hm Amy Hm EV a: mm we so ow so , 9: av mm as vm ANNV Amav mm mad as mv Away Hm Amy mv Aamv He Amav mm Ammv mm Away av L yfiwwfim w mammmnw E IES VEHU DD» mammm w mfiwwfim w Z JEE31£DEJ Mdzmm w E I LES VIHU a... . a. a... o... \\\W§%\W mumz¢m 885:88 5 326m nouns ugmoumc 93888 Hg 5? «593 uBomS an on... $880.38 .~.m 63mg 35 the same data for data set two, rows nine through twelve the data in data set three. Comparing columns two and twelve over time, reading downward across rows, we discover that while the distance between "you" and "DHIA" is decreasing the distance between "you" and "computers" is changing only slightly. The motion Observed in the space between "you" and "DHIA" could be a re- flection of the diffusion campaign of October and November, 1977, conducted by DHIA, but not related to this research. There is the additional factor that approximately 2,400 of the 7,400 dairymen in Michigan producing grade A milk were contacted in the spring of 1977 and asked to respond with their attitudes toward DHIA; i.e. given the above factor, DHIA had been much discussed within the target population for the entire year preceding the 1978 data collection. At the same instant the distance between "DHIA" and "computers" is almost doubling, while other distances remain relatively stable. Notice also the motion of the concept "profit" over the time span of the three data sets. There was little, if any, real improvement in the attitudes Of dairymen toward the concept "computers"; the distance remains large, and any perceived change that seems present may only resemble Brownian move- ment in the measured attitudes of the population, caused by conflicting messages about the concept. Table 3.3 contains the distances for the categories adopters, discontinuers, and non-adopters for the 1978 36 38 GE 8: In: 3.8 2.3 88 As: :3 83 3: R: G: mama a S. cm co cm cm on R cm 3 mm om mm cm «on Gd 3: 85 Am: 88 a: a: 2: 3: 85 :3 83 mama m mm mm mm. co mo om cm 3 mo cm cc cm 8» 83 E: 83 :2 E: 83 $8 $3 QB $8 83 $3 88 mg m a on on coo o3 H: 8 cs HS mo. HS o3 one mo «HS 1 $2 Ammo 83 $8 83 SS :8 38 $3 and 8.2 2.8 mama» W co a: co R mo ms R mm mo mm d. No 8» 83 :3 $2 83 88 $3 $3 :2 2.8 $8 :8 83 38 ”Emma w SH $4 m2 2: NE n: cos a 8 SH SH SH 3 «:5 m SE 8: SE 83 SS 8: KC 83 ad and $3 2.: momma 1.3 cm on cm 8» new no». O. S96 .e®% momma—60 Av. 688m .bomwuwu 8583 3 Disc .38 coca Mom 9383 u38> as can unguamm . mommnflgm 5 HOPE .m.m manna. 37 data--data set three (these distances appear in Appendix C in their entirety in the mean distance matrix). Specifical- ly, note should be taken of the distances between DHIA and all concepts across adopter categories. This supports the contention that the Galileo scale is based upon peoples' viewing those concepts with which they have experience, or have received increased amounts of communication about, as being closer to themselves and to their own position, than those things which are either foreign or objects they have received very little communication about. It was stated in Chapter I that the standard deviation is a quantitative measure of heterophily. Accordingly, . Table 3.4 lists the vector lengths and their respective standard deviations for the self-concept "you" and the target concept "DHIA" for the 1978 data split by adOpter category. As is indicated in Table 3.4, most self-concept vectors are stable and reflect a degree of homophily. with the specific exceptions being the vectors representing the distances between "you" and "computers." This distance is large for all categories, increasing in the categories "discontinuers" and "non-adopter." It should be noted that the self-concept vectors for all adopter categories, ex- cepting "you" and "computers," are stable and exhibit a degree of homophily. Yet, the vectors representing DHIA and all other concepts for the categories discontinuers and non-adopters demonstrate a large degree of heterophily. 38 Kodgmd Ammd 33.3 Amvdfidc 39333 :3 god mmm mmm mmm 5mm mmm mmm mam v.3” m3” hm Amvc lasso lope Ammo nos. Remy lave “Hwy Amsc Aemv mp med mm . am am mm me me mm as .mec Amps AmOHV loads AHHHVAmmc Amhv Afloat Ammo AHNHV and mma mma mma NNH ONH mad mam HNN «NH Awaav AHmHVAHmV 53” m3” mud Ammo Avmv mm Hm Aooav AmMHVAmmV mmH 03” H3” WWW v. Ame, a. awv §%X\ a. Q o Amv. Amway Amvv Ammo Amvv Ambv Anny Ammo Amvv Ammv Aaqv Ammo boa mm New mm mv mm mm ov mm mv mv mv mm o ANV $3 Ami 83 3mg 83 Ahmv 33 8.3 33 83 ANNV 33 a mm mm om mm av mm ow vm on on mv ov .3 o m 38 83 Ammv $3 Ami 83 $3 33 $3 83 83 $3 DOM NOH om Nv mv mm vm mv ow .o g auq 95.60% 258 muommumo.umpmaua.sn.ufldmm mama mhma .mmmflficwumm 5 mfibcmu Houom> $3338 mo mudmmmz m mm 5.3ng gfim .¢.m 0.5mm. 39 Other concept vectors remain stable and exhibit homophilic relationships. Some exceptions for the aggregate 1978 data are "profit" and "accurate information," vector length 64 units and S.D. = 126; "inexpensive" and "accurate information," vector length 77 units and S.D. = 108. Additionally, most vectors relating computers and all other concepts (see mean distance matrix Appendix C) exhibit a high degree of hetero- phily. Heterophily is the status quo for DHIA in the aggre- gate for 1978 data as may be predicted from Table 3.4. Message Strategies The Galileo mean distances may be presented in a map, but due to the multidimensionality of the map, it is highly complex and not like the common physical maps most of us are accustomed to using, e.g., road maps. Thus, the accompanying plots, maps, are physical presentations of the data and will only represent the first three principal planes of the space and, therefore, are only approximate. Figure 3.1, 3.2, 3.3, and 3.4 represent the first three principal planes of data sets one, two and three respectively. A perusal of these maps will add to the comprehensibility of the space and make the measurements more meaningful. The strategy is to decrease the distance (in the map) between the target and the self-concept, DHIA and you. This requires moving the concepts toward each other in the space. The Automatic Message Generator (AMG) provides a system to sort all possible combinations of concepts in the Space, '£‘> 0V (I FIGURE 3.1. The Plot, or map, of the First Three Principal Planes for the 1978 Data, Data Set Three. (see page 45 for concept list) ‘\ 019 3.0 Q."° ”9 FIGURE 3.2. 6 5:10 9 p99 50 *7» 2i» I? Plot of x—y Plane for 1978 Data Q 31 Q. a M Q “° Q \I a? Q °° .3 9. Q Q °‘ 3 .1: Q 2 ,l a: Figure 3.3. Plot of y—z Planer 1978 Data 2? ho 059 2.0 L9 cw E? 16 L Figure 3.4. Plot of x—z Plane for 1978 Data 44 taken one, two, three and four at a time, to find those messages, combinations of concepts in the map, that will move DHIA toward the concept you in the space. Table 3.5 lists the best one, two and three concept messages for each data set. The four-concept messages were generated but did not produce any results which were superi- or to the best three-concept messages and so were not listed. This has been the experience of many researchers on diffuse topic areas. By reading through the table from left to right it may be seen how the messages' strategies have changed over time. When two concept messages are considered, the best message for 1978 data is "accurate information" and "con- venient" which could theoretically reduce the distance from 68 units to 29 units. Yet, here we find that all best messages include the concept "accurate information" and the distances are all similar. These two-concept messages all represent very good strategies. Now consider the three-concept messages. Again the concept "accurate information" is included in all the best three-concept messages. Within the three-concept messages, two are best for the 1978 data: (1) accurate information, convenient and proft; (2) accurate information, inexpensive and useful. Both these messages are excellent messages and would be capable of greatly improving the attitudes of Michigan dairymen toward DHIA, reducing the theoretical 45 distance from 68 units to 23 units (Table 3.5). As may be gleaned from Table 3.5, there are six three-concept messages which are better than any of the one- or two-concept messages generated. Concept List for Interpreting Figures and Tables 01 ACCURATE INFORMATION - ACC INFO 02 YOU - YOU 03 GOOD - GOOD O4 CONVENIENT - CONV 05 KEEPING RECORDS - KEP REC 06 CULLING - CUL 07 BREEDING - BREE 08 MEASURING PRODUCTION - MEAS PROD 09 NECESSARY - NBC 10 PROFIT - PROFIT ll INEXPENSIVE - INEX 12 COMPUTERS - CMPTRS 13 USEFUL -USFL l4 DHIA PRODUCTION TESTING - DHIA mug Nm analog 00¢ MHIH Mug 5H Elana HHIv 8.2.. mm xmunuomfi 8.. 3% BE: 3 Gannon...“ awe. 31m 32: mm uflpumuomfi 08 Sue 3.2: on uflfim .85 02 SA 32: 2 among Sum mug 3 amp $9168 m l. Bus a 2.8.8.5 8a v A REE 2 H3280 m l. 32: 2 28:38 a .m maggg EB: 98 b.8882 m % $2: 98 noun m8... m Eds how 6538 G EH5 3:. 88 m fins 3 H88: 3 32: NH 839886 gsmmfl m HEB 8 gamma 2 325 mm 9:38 w fins 2 £588 wfimmmm m gamer $628 mzo 969:6 E85 gm: @628 .5ng Gamma. .35pr0 9.360 863. mafia Nhhmgg Haas m umm 38 can u now 53 4 8m 58 now mmmmmmg ummm .m.m 63mg 3?: mm mflmAcoo 3A5 3 Ga: ICE cum 5 A A luflmemiéou :IOHA 3A5 R guufloum .0ch 8a AAAAA 3A5 3 ufloum $80.85 02 2A A 3A5 R 5:7me 3A5 om .85 .03 and SA. A 32: NA Ammouomzécoo 2A A Lucknow“ dmx ATS-..“ mug mm 5.51280 mug NA given now—5 02 2A A 3?: m $$T>aoouoo8 m A A 3.08 8x SA A n 8.4.8: mm amusing mp2: m .85 maps mA xwfinvoum 6%: 02 mToAA Axum $88 SA A 3.2.85 84 AA A 3A5 mm Ammsuuafi 3A5 o 85 BE: om um» 8% :85 8m SAAA $80.85 8a A A A $80.03 cum m A A mug mm uflmoumjgoo 280 :85 8« SA A 3A5 A 82.35.58 m A A 325 m 88:85 8a A A A macaw“: 9880 En. @8950 958 8&8: 958.8 E828 gm? @6050 E828 8&8: mags mafia H5495 703.293 m.m manna. CHAPTER IV DISCUSSION These analyses show that DHIA is in a difficult posi- tion within the two groups, discontinuers and non-adopters. While adopters see DHIA as close to their own position, they see computers as very far from themselves. It seems that much of the dissatisfaction with DHIA is tied to the com- puterization of the record-keeping device. This study, and previous research by Houghaboom and Kucker, suggests that the reason for this dissatisfaction is a lack of the dairy- men’s understanding of exactly what information is available from the computerized print-out they receive as a result of enrolling in the testing program. The impersonal, even intimidating, appearance of a computer print-out to an individual who has never seen a print-out before, or has never had the print-out explained in detail, could in and of itself be a strong barrier to adoption. As discussed in Chapter I, previous research has shown that the computerized results of the test has caused many farmers to discontinue enrollment in DHIA programs. Much of the dissatisfaction with DHIA seems to stem from concerns with accurate information and convenience. If the information is in a form which is inconvenient, 48 49 confusing or incomprehensible, then any series of messages which attempts to convince dairymen that the opposite is true will only prove to further entrench the already nega- tiveattitudes held toward DHIA. Since economic factors frequently turned up, i.e. the concepts profit and inexpensive, these concepts were in- cluded in most of the best three concept messages. The hard facts of doing business in a highly competitive market demands that any innovation which may be adopted be profit- able and/or inexpensive. These two concepts are very similar in light of the impact of an innovation upon a small business. This is so much the case that an innovation that presents itself to the operator, if not comprehensible in the short term, will not be adopted in the long term. An advertising prospectus was presented to Meadows and DHIA in the spring of 1978. The prospectus included two taped radio editorials, three advertisements, six print editorials, direct mail brochures and milk check stuffers (brochures). While many other considerations not within the scope of this research must enter the agency's final decision, the data collected in this research indicate that in addition to the persuasive messages in the advertising prospectus above, the best strategy which comes out of the findings has three requirements. (1) Either the computer print-out must be changed in some way to make it more personal; (2) an so extensive educational campaign needs to be initiated to educate the dairymen of Michigan as to how the information on the print-out can be used and what additional informa- tion may be gleaned from a perusal of the data available; and (3) an extensive interpersonal and media campaign should be launched, to alert Michigan dairymen of the ef- forts and results of the efforts to make DHIA more convenient and profitable, and to provide the dairymen with the ac- curate information that is required for the successful operation of his farm. Furthermore, since the record keeping innovation must be computerized for the processing of large amounts of re- dundant information, it may be necessary to generate mes- sages to reduce the distance or amount of heterophily, between the dairymen of Michigan and computers. As analysis of the significant other data indicates a further recommendation of informing local bank loan officers, if not bank presidents, of the obvious economic advantages of enrollment in DHIA. The above strategies should increase enrollment in DHIA, by decreasing heterophily between DHIA and Michigan's dairymen. The three requirements outlined in Chapter I have been met; to find a practical solution to the heterophilic relationship, identify opinion leaders, and as a result of the above two resolutions increase the rate of adoption of DHIA. 51 It is also recommended that annual measurements be taken of the dairymen's attitudes toward the innovation, concurrently and following any campaign to attract new adopters. This should be accomplished with two goals in mind: (1) to add to the body of knowledge being accumulated of how social and sub-cultural groups respond to communica- tion regarding any innovation; and (2) to be able to discern any changes in the attitudes of Michigan dairymen toward DHIA and the subsequent change in message strategies which would result in the continued increase of adoption of this important innovation. Such an effort as outlined above will have an almost guaranteed likelihood of success at this time. Finally, as to further research, this researcher feels it is imperative to continue the Galileo type metric multidimensional scaling research in the area of American agriculture, as the most feasible way of collecting data on diffusing agricultural innovations to the American farming community. Any tool which enables a greater amount of pro- duction with a reduced energy input will tend toward a better situation for the farmer and the consumer. APPENDIX A: THE PRODUCT l-A The BARN SHEET (data received by the dairyman from DHIA) for the M.S.U. Kellogg Guernsey herd 52 5 5.5:. . I... 55 g .25 _ _- 5......5...5.. . . 5 5fiwqafir: 55:155....5 .5555: .~._ ZENSIVE? ____units 22. How far apart are KEEPING RECORDS and COIPUIERS? ___units 23. How far apart are KEEPING RECORDS and USEFUL? 5mit5 24. How far apart are KEEPING RECDRDS and mm PROTECTION TESTING SERVICE? 5mm 25. How far apart are CULLING and BREEDING? 51mm? 20. How far apart are CULLING and MEASURING PROUICIIOR? ___units 27. How far apart are CULLIRG and NECESSARY? ___Unit5 28. now far apart are CULLING and PROFIT? 55mm 29. How far apart are CULLING and INEJU’BISNE? ____units so. How far apart are CULLING and CQIPUTERS? ___unit5 31. How far apart are CULLING and USEFUL? ___units 32. How far apart are CULLING and DHIA PROIIJCTION TESTING SERVICE? ___units 33. How far apart are BREEDING and IEASLRING PRODUCTION? __units 34. How far apart are BREEDING and NECESSARY? ___units 35. How far apart are BREEDING and PROFIT? __units 36. HOT! far apart are BREEDIRG and INEIIPENSIVE? ____units 37. Who do you USUALLY SPEAK WITH when you need INFORMATION ABWT PAR-1136? Name 8 Address 38. Lho do you USUALLY SPEAK WITH when you need mFOICEATlas' ABOJT HERD PROWCTIO??? U! ‘9 ‘32'330 do you USILAILY SPEAK WITH when you need LN'POMIATION ABOUT KEEPIRG RECORDS? 40. Who do you USUALLY SPEAK WITH when you need IIIFOR‘IATION ABCUT IDICEY 5 FIRANCE? 59 073/99 4 19. How far apart are BREEDING and COTPUTERS? units 20. How far apart are BREEDING and USEFUL? __m115 21. How far apart are BREEDING and DHIA PRODUCTION TESTING SERVICE? ___units 22. How far apart are MEASURING PRODUCTION and NECESSARY? ___units 23. How far apart are MEASURING PK‘wCIION and PROFIT? ' ___units 24. How far apart are MEASURING PRODUCTION and INEXPENSIVE? ___units 25. How far apart are FEASURING PRODUCTION and COMITERS? _____units 26. rm far apart are MEASURING PRODUCTION and USEFUL? ___mits 27. How far apart are MEASURING PRODUCTION and DHIA PRODUCTION TESTING SERVICE? ___mit5 28. How far apart axe NECESSARY and PROFIT? _____unit5 29. How far apart are NECESSARY and LNEXPENSNE? ”units 30. How far apart are NECESSARY and COTPUTERS? _____unit5 31. How far apart are NECESSARY and USEFUL? units 32. How far apart are NECESSARY and DHIA TRODUCIION TESTING SERVICE? units 33. How far apart are PROFIT and INEIOJENSIVE? units 34. How far apart are PROFIT and CG-‘PUI'ERS? units 35. How far apart are PROFIT and USEFUL? ___‘mits 36. How far apart are PROFIT and DHIA PRODUCTION TESTING SERVIa? ___units 37. How far apart are IrmENSIVE and COTPUTERS? ___unit5 38. How far apart are INEXPENISIVE and USEFUL? units 39. How far apart are INEG’E‘JSIVE and DHIA PRODUCTION TESTING SERVICEL____mit5 40. How far apart are COFL'IERS and USEFUL? units uTuts 41. How far apart are CORNERS and Him PRODUCTION TESTING SERVICE? 42. who do you USUALLY SPEAK WITH when you need INFOMATION ABQJT FARIING? Name 5 Address 43. Who do you USUALLY SPEAK WITH when you need INFOMIATION ABCUI' HERD PRODUCTION? 44. Who do you USUALLY SPEAK WITH when you need II‘IFOR‘LATION ABUJT KEEPING RECORDS? 45. Who do you USUALLY SPEAK WITH when you need INFORMATION ABUJT IDNEY E FINAVCES'.’ 6() March 22 . What is your age? --.-.- Are you married? 1 2. 3. What was the last year of school you coupleted? 4. Ho»: many years have Y_Ou been farming? 5. How many years have .Yfl‘. been dairy farminn? C Did you grow up on a dairy farm? Have you always farmed in Michigan? ‘3 ‘.~"nat is the total number of acres you operate? 9. How do you market your milk? Grade "A" Grade "B"— 10. 1'.th percent of your labcr is hired? 11. How would you describe your dairy operation? Stanchion barn Stanchion 8 free stalls Stanchion 6 loose housing Stanchion 6 parlor Parlor & free stalls Parlor 6 loose housing Circle those which suit your operation. 1. 2. 3. 4. S. 6. 12. {That was the approximate average production per cox: last year in pounds of milk? 13. How many cows do you milk? 14. Has your herd ever been on test? 15. Is your herd on a mill; test program now? 16. lfhich testing program are you now enrolled in? Circle one. 1. 2. 3. 4C 5. 17. How Ion; has your herd been on test? DHIA 3121?. Owner samler . Tri-monthly testing, Private test 13. Have you always been on the present form of testing? , //.'IL I70' 5 )I'L/f'l/pb‘, ClThton E. 19adows Extension Specialist 61 We would like you to give us your opinion about some ideas related to Dairy farming. You can help by compari_fi these ideas to each other to tell how different or similar they are. For example, we might ask, "How different. or similar, are Dairy Parmigg_and‘%F22_§gggigg?” If the two ideas are very different then you could check or 3 t e space to the extreme right, if they are very similar check the space at the extreme left. If they are between very similar or very diffeeeent check the appropriate space. The example- is .belov. ' - CROP PARLIIIIG AND DAIRY FRANING - ' I I I I I I x I very similar very different 1. XIII:SIOII SERVICE AND IIICHIGAI: STATE U.?I I I I I I I I very similar very different 2. EXIEZISIOLI SERVICE AXD YOU? .I I I I ' I I I very similar very different 3. :JCITIGAI: STATE UNIVERSITY A::D YOU? I I I I I I I very similar very different 4. AVERAGE PATTI}: AND YOU? I I I I I I very similar very different 5. ACCURATE Iz'FerczAzIOt-t AND YOU? I I I / I I very similar very different a. GOOD AITD YOU? I I I I / I very similar very different 7. CC1.vE'.:IE::T AID YOU? I I I I I I I very similar very different 3. RESPI; 3 RECORD: A::D YOL? / I I I I I very similar very different 9. CULLING AIID YOU? I I I I I I very similar very different 10. BRIEI'DLZG AITD YOU? I I I I I I I very similar very different 11. :LEASUIING PRODUCTIOZ? Az'D YOU? I I I_,___ / I I very similar very different 12. I?£C'~LSF.‘C.‘L’ A'D YOU? / I I____I I I I very similar very different :3. PRCIIT A7.) YOU? I I I I -I I very similar very different 14. I::E:¢0.au.a U>U1¢J>D<¢CO Q—4>>€‘dr. OU‘ vw onch30o~~ | ‘ «Io-tun I CLISSIFICAIION FUNCTION COEFFICIENTS 3 GROUP 2 GROUP I GROUP 75 o-o N— INN a co OD I I I I I U H‘s-I UU nommmccnacnmc nconmmmwcaonh n—«n—nwxo-«shcc xmoccn owes-cc— O h "~00 e—anOxNOc ecooet—noeoeot I I I I H N— G CC. 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Jun: con-o Ono-out sow-ado :ANosdl anoes ”Cantu mosou scuouu csmooo moo-0m «No.0 xUZu Got-u onuoot swuoaw OOJom amoouu baked: scooaul «so-:0 nooonu :~mol Jon-n0 ouz os~om~ ¢~000I Nooos .NCod omnou out n(wx nomowo «0:. «anon t~0onl mnoon yuan annouc .NOoNu own-a mecca 005.“! 4:9 «anou Ouwou ossoOuo enoo: couou out mums mum-ea ~:u..~ «co-Ouo «amoenl osmosno :zou Ono-cl Cone! oasocu owuomnl uuuow~o ooou cone. Nosooo eon-o mucouu oomoaoi 30» ot—.:«0 fitnoOul muuoouu cocoa awn..ui Data cu. m o n N u ranbadom Juice! bwm ¢h¢¢8nucxu 62¢ athv J~>caaxao mucous oncomo canomo now-av engaged cocoa-u IICOL outxaouoc wortbmno Adam kn muudbeDKUt u’nhcaatau 080.:u0 “no.0. advonl $15.0 coco 53m. IOCOhouD dcaou>uaz~ >¢ ¢Ou Owhzaoooc woxchnua to wuqhzuocwc . an 0d a an 4 Olhbcc wt» u>H¢wo Ob macab¢¢Uhu nu avatar nanosnuco oN-o1m-0 cum-Joust monocowu sue. unmoumu Dirac»! Shoggum to 3808. muaanszwonw ooaowul umwoow GOOQGuI oeuow nuooo enwowc aux: onwooa «amount masoco canon. 09:. son-cl 4mm: omen-N annouu act-s nvuouo o~ool awn-u! ”chute ocsoow 000.00 .coomo cocoa 009. «qmou xv!” Omani! non-o dun-ml ocuonc O09. awn-s hatedc Nmoou unsoaul nmmo~n fiance. «ago: enact- ow: unnouwl “Oman. sue-OI oncow Noa- sonuwo oat mam: Osmond. sac-Nun «raced mvmoo coco: swoon uuxo unsouua unset. aouoed cowou :«a. m:«.«0 4:0 N-nosul mac-u nmaoud nwwouo see. «~oon 0U! tum: Canouu mango! somouo «magma «moon awn.“ >300 oncocn “0°.udo 0000:: owe-0 one-o nuaou acow canouu vacwn (snow 00m. Ode. ciao»! 56> oouosul cacao mane-do Macon n90. nuwon out" 00. Cu nu Nd an ad a Scubadom dctcoz 412°um2w8~0uh49t ouxwa t 2H mwaocnu¢’ Cu no wuh0 1« 1« 1« 1« 1« 1« 1« 1« 1« 1« 1« 1« 0« 84 «acoouu «no.0. cased no canomat Ono-N o-o00 as“. was.“ 000.00 oo~o3« sou-N ocuo~ con-on cocoa. cocoa unaun anuoa use.» coo-and nunooo «so.» “Nu n» .3 us:;.« acconl Gus-NI Gavan- .uNowul Nae... NJQoOuI Odo-«u Oo~o00 oooomu moo-00 O~cono uo~os «an..« s bwm onco~¢u ”cacao sou-n nu wan-coma sum.0l NON... muco- m-o:o 0:900- ~mnomo uncoou N...» ”00.50 bacon“ «maouu can-m0 muoooo use... a 33m000¢ ~o~oocu Gulch awbxaouut “althuun oncoo. Gono:. OONom tun-O «: o unco~omu mucoomow nnNoo ou~o- :ouonuo cum-Nut can. -0ouuu cos-c ~nuob~ Ono-u «kw-N nun-n. cow-nu- ~00.» atnoc mo~on0 mango ocean moNon sccos nmcoodo o‘wooui onsom annomu 050.00 5:0. ~o~o0u0 ~osoouo nt~on a : IOCObuu) zcnhadow actual sac-csssskssssssssss Mu ace: lemmaauxw cu uuctm 4¢u¢ 8H mzcumzwsuo he cwotaz so... moaum 4¢¢Onmz Uaauhaa “=8me 1 Zn nuancu~3> :u no muh¢x~Odoou Ouauaao acoussnmw UQCUh nsOooo anwgsb coo-.0 .>¢c8~o¢xn 02¢ dduxv Jthob to «HachwurUt y’abcdatao :moo¢s ~oo.:o ~o~oum 008°... ewhzaoun: moibmna 4n Sou Ouh29000¢ uOZchmuo kc wuthzuOCut no 0 : noboou urn u’nxuo ch mzo~b¢CUh~ no Cwotaz OOOoOOO~ Qua-93¢: .mOononmu otxndbcx Kahuu,2u¢uu to .mhooce wwaac)zuonu nonoOuI oawocu con-3n «~20 .swosl annoo «On-wt 4mm: Nae-o OONon omnooo “crutu ems-0n uos.~ao -uouuu aura ans-um! ¢cuuouu «coma! hnuoac 500.». moo-duo oacouui cu: nmNouI smaondl Gan-«I out MCut nooonuu oc~omo omoosno wwco coco: «cecal cue-:0 4:0 mn~om so:o~uo :woom uuc auwx .muon awn-n: @«mouuo )zou Geno-«o :nmoo~ Ono-00 none «.00-w «O~o«« o~:oo:o :O» mononn -:oo~o n-.cu Okla 00‘ n N « «whomosooodwn: «vac-odd 85 «on modam cacao-u «Macao Janet! ups-osown «no. 00«.0- none-N coco-«I sac-n Nun-no nNOoo sateen nosoa moo-ONO ouaoOI nudged- mgooNN onoonul On bmnouuu cocoosssssssssssssss mu cue: acumaauxw Cu wo¢un Atwc 2H ”zenmzu:~o so auctaz Gonosbumw mods» mouoouu ~000sdu nonoodu non-nun logs emu-580‘ 8.8km:— ;¢¢8uu¢tu oz. .35: act: so mathxwocus w>~ b.4350 anuooo cu can-ocuuo woo.su n-. ouuoon uum.nu asco— ~o«.n« «no. ent.-«o u.~.~ nos.- ssn.o ~oa.~uo suuoo .oa.nuo nu .8005o ~o~oou Goa-ecu canoe-u locou 9Ub8=Onoc uOZChch acum to amethzuocus u’ubndaxzo owned. nnsoa you. 00¢. Indebou> J¢:Ou>~oz~ >0 80$ Ouhzaooo‘ worthmua to uunbzwucws m 0 an a Ilhcod wxh m>nxfio Ob ”toubncwbu to syntax duo-owe- mano-NNI Odo. 1:009» Iluudbtt «Ohuu’zmauu to .uhOOK- nuaa¢>zwo~u ~01. ~o~o «econ «~nou aura O~noso unwoso cueoi ecwon gum: .05. «um-«0 :Neo mNOoul Maputo «an. nouoml coco mumoo xuzu emu-«u unnoul bacon «No-u! humoua Osman- wagon Gee-o once—I ow: Ntmo Ouo.~ noaol ancon can mcut cou.~| «cu-n0 nnaol uncouo wwco undo-d0 ~00oo Nae. ocuouo 4:0 Odo-u Numouo nae. 0mm.ul uwc nwux .10.» won.“ Dee. :m-oNI ’zoo Omwo dam. oueol awn. uooe mac.» Osoou «no. mos-u =0» ammo: con-m Dun-I ado.“ out" 00¢ Na «a Cu o zenhaaom 4¢x¢oz antenggunthat 02:.“ c an muqmcucc, o: no wwbczuoxono owauaco “N”CU‘ONOD.¢‘NM8 Clo-0...... 86 n n .02 run gauche ocuoon .n~.mh Ooooon 050.0» -:.mn no... .02 hum cosonm undo-n 5.0.30 005.«: unnoow nNmomN now-on so... an n3momc cowoon canoes nocowc cn~o- onnoow sesoow smdoau no... a nonoam on... ma xucbdz matuz ouathuoo onuoon ~3~oo~ ans-um mooo~m ceNoow swoon» son-ow «um-:N asnouw co... m u~¢h¢t m24wt Om4~4¢onn ~ooomo «No.00 an... ~u ascoom nnmoon mucous ucuooo unsouo ncuoom canon: ~coona n-gma soc-o: no... sot-e. 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