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I I III - - :I I.» " TI": ' II ' ' I .II '3'.“ ' ‘S'I . I I I I‘ I: .I’I‘II ' U.“ I .I I I I III . I “~ It I I- . I I I I. It I.) I II. I. I I I I III . . . hug! I III . IIIILLRII U. I III IE“! . I'm. . :III‘IIIIvI I I I I. I u I. I v I I V O: I IV \ I . .. .II I. HAITI cIVIIIIIuthIIIIUhIIIIvIIéann I a I I I . . II. II. I. I . II 5.3: I s I . .. III: I I I . I III a...“ I.) ..I I: 13!. _II..I.1II.IIII:...III\\1III..I. I . . I I . .. ...- lI/ll/ll/lI/l/IIl/II/II/II/II/I/l/I/I/l/llllll/Il 3 1293 1006 'fIl/Illlll 4 4-3778 This is to certify that the thesis entitled A Path Analysis Of Personality And Its Influence 0n Brand Choice presented by R. Eric Reidenbach has been accepted towards fulfillment of the requirements for Ph 0 D. degree in Marketing 1/" ,-' / I ,' I" ,. . I I 'I; ‘ , ‘ u' ’ »‘ .-/ 1/ ’ / -( Major professor 0-7 839 ” M22:222. JUN 9 61999 1‘“ Mill? 2000-2 A PATH ANALYSIS OF PERSONALITY AND ITS INFLUENCE ON BRAND CHOICE By R. Eric Reidenbach A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Graduate School of Business Administration 1979 ABSTRACT A PATH ANALYSIS OF PERSONALITY AND ITS INFLUENCE ON BRAND CHOICE by R. Eric Reidenbach Marketing research efforts in the area of personality have typically focused on the direct relationship between individual personality traits and their impact on either choice of product classes or brands within product classes. The bulk of these research findings have proven disappointing and have been criticized for either their oversimplified approach or lack of substantive justification. Given the weak empirical relationships that have been generated by this plethora of research, this research effort was undertaken to address the question of how personality impacts brand choice behavior and why the influence of per- sonality is as weak as it is. In order to effect this examination, a path analysis of a proposed theoretical struc~ ture relating personality and various other accepted psycho- graphic measures to brand choice was undertaken. The theoret- ical structure utilized in the research was a portion of the Engel, Kollat, and Blackwell model including the constructs of personality, normative compliance, evaluative criteria, beliefs, attitudes, intentions, and brand choice. R. Eric Reidenbach The major conclusions of this research are: 1. Personality exerts its greatest influence on brand choice when indicated by normative compliance and intention. One other indirect path links personality to brand choice through the intervening variables of evaluative criteria, beliefs, attitudes, and intentions. This indirect effect is not as strong as the effect generated via the shorter path. The effect of personality is mitigated by the intervening variables linking it to brand choice making it more readily understandable why personality is not a power- ful explanatory variable in the brand choice decision. 2. Personality traits have shown certain promise when used as moderator variables. This research examined specific traits in light of a moderating influence on both the desirability of individual evaluative criterion and an individual's normative compliance. In this situation person- ality did not exert a moderating influence on either of the theoretically proximate variables. Thus, it appears that the moderating influence of personality is trait specific. 3. That the effect of personality is trait specific points out several problems left unanswered by this research. Specifically, questions remain as to which traits should be used in studies of brand choice, how many individual traits comprise the personality construct, and in what weights should these traits be combined. 4. Ancillary, but none the less significant findings R. Eric Reidenbach show an alternative specification of the relationship between beliefs and intentions and attitudes and brand choice. Tests of the model indicate that a direct link between belief and intentions may exist. A similar finding was forthcoming regarding the linkage between attitudes and brand choice. 5. Finally, the EKB model is primarily a teaching model designed to explicate relationships between and among variables rather than to predict behavior. This is substan~ tiated by the rather high residual errors that result from tests of the linkages. Portions of the model are more adept at the predictive function, probably resulting from the great amounts of empirical research buttressing their evolution. To expect an explanatory model, however, to serve the dual purpose of explanation and prediction, is to expect too much. ACKNOWLEDGEMENTS Many individuals contributed to the completion of this effort in varying degrees and merit recognition for their involvement. To my parents, Maryon and Richard Reidenbach, whose timely and always constant support spurred me onward to the completion of this task, an inadequate thanks if offered. Your guidance by example was powerful indeed. To Leo Erickson, boss, friend, co—worker, and truly a man for all seasons-—my great appreciation is tendered. You may never know the extent of your support. My good friend Bixby Cooper merits mention for the type of support that only close friends can provide in a situation like this. For his good advice I am extremely thankful. To my friends at CMU who shared many an interesting doctoral anecdote and occasionally some sound advice, I thank you. It's been a pleasure to know and work with you. Finally, I would like to acknowledge the assistance offered me by my committee, Dr. Gill Harrell, Dr. Donald Taylor, and Dr. Jeff Towle. It is to Dr. Towle whose concern for quality and duty I am most appreciative. ii List of List of Chapter I. II. ‘III. TABLE OF CONTENTS Tables Figures INTRODUCTION Personality Defined Modern Personality Measurement Examples of Frequently Used Instruments The Problem Statement Thesis Outline LITERATURE REVIEW Introduction Bivariate Models Multiple Trait Structures Multivariate Structures METHODOLOGY Introduction A Theoretical Framework Path Analysis: A Causal Methodology Identification in Recursive Models Instrumental Variables Tests of the Linkages Operationalizing the Model Hypotheses ii. Page xi 03th 11 16 18 18 19 27 34 43 43 43 52 56 59 63 69 71 TABLE OF CONTENTS-~Continued Page Chapter IV. SCOPE AND LIMITATIONS 73 V. RESEARCH RESULTS 77 Introduction 77 Personality as a Moderator Variable 78 Generation of Path Coefficients 98 Tests of the Model 140 VI. CONCLUSIONS AND RECOMMENDATIONS 148 APPENDIX A THE QUESTIONNAIRE 157 APPENDIX B THE SAMPLING PLAN 163 APPENDIX C CORRELATION MATRICES 165 Bibliography 187 iv LIST OF TABLES TABLE PAGE 1 Coefficient Matrix 57 2 Variable Decomposition 67 3 Conditional Correlations Between The Trait of Achievement (Low and High Subgroups) and Evaluative Criteria 81 4 Conditional Correlations between the Trait of Affiliation (Low and High Subgroups) and Evaluative Criteria 82 5 Conditional Correlations Beween the Trait of Aggression (Low and High Subgroups) and Evaluative Criteria 83 6 Conditional Correlations Between the Trait of Autonomy (Low and High Subgroups) and Evaluative Criteria 84 7 Conditional Correlations Between the Trait of Change (Low and High Subgroups) and Evaluative Criteria 85 8 'Conditional Correlations between the Trait of Dominance (Low and High Subgroups) and Evaluative Criteria 86 9 Conditional Correlations Between the Trait of Sentience (Low and High Subgroups) and Evaluative Criteria 87 10 Conditional Correlations Between the Trait of Social Recognition (Low and High Subgroups) and Evaluative Criteria 88 11 Conditional Correlations Between the Trait of Achievement (Low and High Subgroups) and Evaluative Criteria 90 TABLE 12 13 14 15 16 17 18 19 20 21 22 23 24 LIST OF TABLES--Continued Conditional Correlations Between the Trait of Affiliation (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Aggression (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Autonomy (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Change (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Dominance (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Sentience (Low and High Subgroups) and Normative Compliance Conditional Correlations Between the Trait of Social Recognition (Low and High Subgroups) and Normative Compliance Correlation Matrix for Personality Traits, Evaluative Criteria, and Normative Compliance A Comparison of Path Coefficients Decomposition of the Effects in Figure 3 Decomposition of the Effects in Figure 4 Decomposition of the Effects in Figure 5 Decomposition of the Effects in Figure 6 vi PAGE 91 92 93 94 95 96 97 100 119 122 123 124 125 TABLE 25 26 27 28 29 30 31 32 33 34 35 36 37 LIST OF TABLES--Continued Decomposition of the Effects in Figure 7 Decomposition of the Effects in Figure 8 Decomposition of the Effects in Figure 9 Decomposition of the Effects in Figure 10 Decomposition of the Effects in Figure 11 Decomposition of the Effects in Figure 12 Decomposition of the Effects in Figure 13 Decomposition of the Effects in Figure 14 Decomposition of the Effects in Figure 15 Decomposition of the Effects in Figure 16 Decomposition of the Effects in Figure 17 Tests of the Linkages Correlations Between Attitude Toward a Brand (AFi) and Inten- tion to Buy a Specific Brand (Ii) vii PAGE 126 127 128 129 130 131 132 133 134 135 136 142 165 TABLE 38 39 4O 41 42 43 44 45 46 LIST OF TABLES-~Continued Correlations Between Intention to Buy a Specific Brand (Ii) and Brand Choice Correlations Between Normative Compliance (NC) and Intention to Buy a Specific Brand (Ii) Correlations Between Normative Compliance and Attitude Toward Brands Correlations Between Normative Compliance (NC) and Individual Personality Traits Correlations Between Evaluative Criteria A1 (Distinctive Flavor) and Belief that the Brands Satisfy That Criterion (Bj) Correlation Between Evaluative Criterion A (Low Tar and Nictoine Content) an Belief that the Brand Satisfy that Criterion (B23) Correlation Between Evaluative Criterion A3 (Full Rich Taste) and Belief That the Brand Satisfy that Criterion (B3j) Correlation Between Evaluative Criterion A4 (Strong Smoke) and Belief that the Brand Satisfy that Criterion (B4j) Correlation Between Evaluative Criterion A5 (Draws Easily) and Belief that the Brand Satisfy that Criterion (B5j) viii PAGE 167 168 169 169 170 171 172 173 174 TABLE 47 48 49 50 51 53 54 55 LIST OF TABLES--Continued Correlation Between Evaluative Criterion A (Projects a Mature Image) and Belief that the Brand Satisfy that Criterion (B6j) Correlation Between Attitude Toward Marlboro (AF ) and Belief that Marlboro Satisfies the Evaluative Criterion (Bil) (n=198) Correlation Between Attitudes Toward Marlboro Lights (AF2) and Beliefs that Marlboro Lights Satisfies the Evaluative Criterion (B12) (n=198) Correlations Between Attitudes Toward Winstons (AFB) and Belief that Winstons Satisfies the Evaluative Criteria (B ) _ 13 (n—198) Correlations Between Attitudes Toward Winston Lights (AF ) and Beliefs that Winston Lights Satisfy the Evaluative Criteria (B14) (n=198) Correlations Between Attitudes Toward Salems (AF ) and Beliefs that Salem Satisfies he Evaluative Criteria (B15) (n=198) Correlations Between Attitudes Toward Salem Lights (AF ) and Beliefs that Salem Lights Satisfy the Evaluative Criteria (B16) (n=198) Correlation Between Attitudes Toward Kools (AF ) and Beliefs that Kools Satisfy the Evaluative Criteria (B17) (n=198) Correlations Between Attitudes Toward Newports (AF ) and Beliefs that Newports Satisfy the Evaluative Criteri (B18) (n=198) ix PAGE 175 176 177 178 180 181 a 183 LIST OF TABLES--Continued TABLE PAGE 56 Correlations Between Personality Traits and Intention to Buy a Specific Brand 184 57 Correlations Between Personality Traits and Brand Choice 186 FIGURE 10 11 12 13 14 LIST OF FIGURES Relevant Portion of the EKB Model General Path Diagram of EKB Model Path Diagram (Change, Draws Easily Marlboro) Path Diagram (Change, Distinctive Flavor, Marlboro Lights) Path Diagram (Dominance, Full Rich Taste, Marlboro Lights) Path Diagram (Change, Draws Easily, Marlboro Lights) Path Diagram (Agression, Projects a Mature Image, Marlboro Lights) Path Diagram (Change, Draws Easily, Winston) Path Diagram (Agression, Projects a Mature Image, Winston Lights) Path Diagram (Dominance, Strong Smoke, Salem Lights) Path Diagram (Agression, Projects a Mature Image, Salem Lights) Path Diagram (Change, Distinctive Flavor, Kool) Path Diagram (Dominance, Full Rich Taste, Kool) Path Diagram (Change, Draws Easily, Kool) xi PAGE 44 55 103 104 105 106 107 108 109 110 111 112 113 114 FIGURE 15 16 17 18 LIST OF FIGURES-—Continued Path Diagram (Change, Low Tar and Nicotine Content, Newport) Path Diagram (Change, Draws Easily, Newport) Path Diagram (Aggression, Projects a Mature Image, Newport) Proposed Revision of the EKB Model xii PAGE 115 116 117 146 CHAPTER I INTRODUCTION One area of consumer behavior which, prior to the proliferation of statistical research, received heavy qual— itative emphasis was the area of personality. The conven- tional wisdom of this era, now two decades hence, was that personality constituted one of the primary determinants of consumer behavior. This notion was abundantly, if not empirically corroborated by that school of applied behavior~ ists that have chosen for themselves the label Motivation Researchers. Their work not only suggested but pivoted on the basic proposition that personality characteristics and differ— ences to a large extent were responsible for explaining differ— ences in buying patterns among the diverse market segments. One such champion of this notion was Pierre Martineau whose work in personality caused a major marketing reorien- tation in the auto industry. For example, on the basis of Martineau's ideas, the automobile companies ceased selling cars and instead sold personalities. Martineau had suggested that there were three basic personality types underlying the demand characteristics of car buyers: (1) con- servatives, (2) moderates or sociables, and (3) atten- tion getters. Martineau not only offered personality as the main variable in auto buying but suggested further that personality was an important factor in most product and brand choice as well as store choice. Personality, according to Martineau, was a critical, if not the central variable, in marketing planning and strategy. Personality attributes to match those to the buyer were, thus, literally programmed into the entire product development agd merchandising activity of the automobile companies. Since this time much has been added to the marketing and consumer behavior literature concerning personality in an attempt to specify and isolate the relationship between an individual's personality and his subsequent purchasing behav- ior. Unfortunately, little of an unequivocal nature has been forthcoming with respect to the role personality plays as a determinant of behavior. However, prior to discussing the potential pitfalls of personality research, it would perhaps prove efficacious to first define the construct, secondly, understand the theoretical evolution of the construct with an eye towards modern personality measurement, and finally examine some of the more frequently used measurement instruments. Personality Defined As in the case with other abstract constructs of this nature, there is no universally agreed upon definition of personality. In a less rigorous definition of the term, personality is used as a synonym for charisma or charm and individuals are subsequently designated as having or not having personality. In a strict theoretical sense this usage is of little value. Since 1937 changes in the definition of personality 1Rom J. Markin Jr., Consumer Behavior: A Cognitive Orientation, Macmillan Publishing Co. Inc., New York, 1974, p. 351 3 have occurred reflecting a changing emphasis in the field of psychology and social psychology. At present there appears to be numerous definitions which have achieved at least a modicum of acceptance as evidenced by the frequency of their reference. Personality, according to Hilgard is "the config— uration of individual characteristics and ways of behavior which determine an individual‘s unique adjustment to his environment."2 A similar orientation is offered by Hebb who defines personality as ”the characteristics that determine the general pattern of behavior in a higher animal, especially as it makes the individual distinctive in relation with others."3 In addition, Bonner argues personality is "the organized needs and abilities of an individual, or the characteristic manner in which he satisfies his needs and actualizes his potential."4 Markin provides some relief from this semantic problem by noting three basic components common to the previously cited definitions: First . . . each tends to define personality largely from the standpoint of personal behavioral charac— teristics. Second, these personal behavioral char- acteristics are viewed as being organized, related and patterned. Third, these patterned character- istics are said to be self-serving; that is, they 2Ibid., p. 334. 3Loc. cit. 4Loc. cit. 4 facilitate the attainment of the needs and goals of the individual.5 One such definition that appears to correspond to the above dimensions, and the one which will become the working definition for the remainder of this research effort is that offered by Engel, Blackwell, and Kollat, who define personality as "a pattern of enduring traits, activities, interests, and opinions that determine general behavior and truly make one individual distinctive in comparison with another."6 It should be noted that this definition defines per- sonality on a relatively operational level of abstraction, and in so doing provides certain guidelines for the measure- ment of an otherwise general instruct. Also, as defined, personality is a determinant of general behavior and perhaps not deterministic of specific behaviors, such as brand choice. Modern Personality Measurement One further consideration is noteworthy prior to an investigation into the role this construct plays in behavior determination. Specifically, from what functional basis is personality derived? The modern study of personality has evolved from and been enlarged through the incipient work of Freud and his more orthodox followers, Alfred Adler and Carl Jung. In addition, a school of psychoanalytic researchers, 5Loc. cit. 6James F. Engel, Roger D. Blackwell, David T. Kollat, Comsumer Behavior 3rd ed., Holt, Rinehart and Winston, Inc., iNew York, 1978, pp. 27-32. subsumed under the rhuberic neo Freudians, (Erich Fromme, Karen Horney, Harry Stach Sullivan and Abram Kardiner) have enlarged the scope of Freud's original propositions by includ- ing the effects of cultural impact on the formation of an individual's personality. Other schools of thought, including Gestalt psychology and stimulus—response theorists, have added to the burgeoning literature of personality. Present in each of these approaches was a confounding problem of not being able to quantitatively measure personality. This problem has been lessened but not entirely relieved by the advent of the trait and factor theories. The core of these theories is that personality is composed of a set of traits or factors, some general and others specific to a particular situation or test. In constructing a personality instrument, the theorist typically begins with a wide array of behavioral measures, mostly responses to test items, and with statistical techniques distills factors which are then defined as personality variables. This distilling process is of two kinds. The first makes use of larger samples of subjects predetermined to possess specific traits. This predetermination is made by teachers or employers, for example. The sample is then given an instrument designed to measure the trait or traits under consideration. Each item is statistically examined to see whether it does in fact differentiate, say aggressive types from nonaggressive types. Through an iterative process of 7Harold H. Kassarjian, "Personality and Consumer Behavior: A Review." Journal of Marketing Research, Vol. VIII (November 1971), p. 409. this nature and subsequent validation and reliability studies, a measuring instrument emerges which is specifically designed to measure traits which the researcher originally attempted to gauge. A second type of personality instrument is the product of a factor analytic distillation process. Subjects are queried on a diverse variety of topics and test items are grouped on the basis of how well they measure the same statistical factor. Thus, the factor is empirically deter— mined and subjectively labeled. This labeling process is done in such a fashion so that hopefully the label best describes the particular subset of items under consideration. Additional validation and reliability studies are conducted leading to the creation of a measuring instrument with several variables allegedly accounting for various nuances of behavior. Examples of Frequently Used Instruments One major difference between trait and factor theories and the work of the early theorists resides in their respec- tive approaches. Trait and fact theories have as their locus the measurement of a developed personality while the earlier theorists devoted their attention to how a personality develops. The two procedures for test development described by Kassarjian have yielded a large number of both standard- ized and nonstandardized personality instruments. Some of the more frequently used inventories (those forms which are scored for more than one trait) by marketing researchers and consumer behaviorists include the Minnesota Multiphasic Personality Inventory (MMPI), the California Personality Inventory (CPI), the Thurston Temperament Schedule (TTS), the Sicteen Personality Factor Questionnaire (SPFQ), the Strong Vocational Interest Blank (SVIB), the Gordon Personal Profile (GPI), and the Edwards Personal Preference Schedule. All of the inventories mentioned are of the paper-and-pencil variety as opposed to their projective counterparts. However, certain differences in the inventories such as the number and types of traits research and the criterion groups from which the traits were generated merit a brief examination of selected representative tests. The Minnesota Multiphasic Personality Instrument Various forms of this inventory exist, but one is used more often than the others. This is the 550 item test developed by: . comparing the responses of the numbers of a certain group with those of a control group and them selecting those items which differen- tiated between the two groups. In general the criterion groups consisted of neuropsychiatric patients who could, in turn, be classgfied into one of several diagnostic categories. The item pool was developed by choosing certain statements which most aptly described symptoms, complaints and other 8Allen L. Edwards, The Measurement of Personality Traits by Scales and Inventories, Holt, Rinehart, and Win- ston, Inc., New York, 1970, p. 53. aspects of personality disorders found in textbooks on psychiatry and clinical psychology. In addition to the more aberrant portion of the item pool, certain items are included which purport to measure personal and social attitudes and personality traits. The California Personality Instrument This inventory is an attempt to reconcile some of the more offensive items of the MMPI and in so doing preserves approximately 200 of the original items while adding an additional 280 items. The scales were empirically generated but unlike its predecessor, the ratings were not predicated on psychiatric diagnosis. "For example, individ~ uals might be asked to select, nominate or rate other individ- uals known to them in terms of leadership potential, or responsibility or some other trait."9 Again, comparisons between control and criterion groups are needed in order to find those items which most powerfully discriminate between the two groups. The specific traits measured by the CPI include: Dominance, Capacity for Status, Sociability, Social Presence, Self-Acceptance, Sense of Well-Being, Responsibility, Socialization, Self-Control, Tolerance, Good Impression, Communality, Achievement via Conformance, Achievement via Independence, Intellectual Efficacy, 91bid., p. 57 Psychological Mindedness, Flexibility and Feminity. The Sixteen Personality Factor Questionnaire As the name implies, this inventory measures sixteen traits in several different forms. Form A, for example, is composed of 187 items, each made up of from ten to thirteen items. The sixteen traits were produced by an oblique factor—analysis technique resulting in oblique or correlated factors as opposed to orthogonal or uncorrelated factors. The traits purportedly measured include: Reserved vs. Outgoing, Less Intelligent vs. More Intelligent, Affected by Feelings vs. Emotionally Stable, Humble vs. Assertive, Sober vs. Happy—Go-Lucky, Expedient vs. Con— scientious, Shy vs. Venturesome, Tough-Minded vs. Tender- Minded, Trusting vs. Suspicious, Practical vs. Imaginative, Forthright vs. Shrewd, Placid vs. Apprehensive, Conservative vs. Experimenting, Group—Dependent vs. Self—Sufficient, Undisciplined vs. Controlled, and Relaxed vs. Tense. The Edward's Personal Preference Schedule This is a forced-choice inventory in which items are paired and the individual is instructed to select that item of each pair which he or she believes to be more descriptive of his or her personality. The inventory is composed of 210 different pairs of statements which are used to generate measurements on the following traits: 10 Achievement, Deference, Order, Exhibition, Autonomy, Affiliation, Intraception, Succorance, Dominance, Abasement, Nuturance, Change Endurance, Heterosexuality and Aggression. The Edward's Personality Inventory One inventory worthy of note is the Edward's Per- sonality Inventory which is "designed to measure a large number of personality traits in which normal individuals vary.”10 Five booklets comprise this inventory, each of which contains 300 items all of a true—false format. This inventory purports to measure 53 personality traits, some similar to those traits measured by other inventories but also some of a less clinical nature. For example, the EPI contains such scales as Neat in Dress, Plans Work Efficiently, Has Cultural Interests and Worries About Making a Good Impression on Others, to name but a few. In addition, the inventory is characterized by a lack of typically offen- sive items nor are there any items that attempt to uncover an individual's religious or political beliefs. The point of view differs also. The EPI asks the individual to respond to the items in a manner he believes those individ- uals who know him best would respond. Like other inven- tories, these scales were generated by means of a factor— analysis technique resulting in correlated scale scores. 1oIbid, p. 59. 11 The Jackson Personality Research Form The Jackson Personality Research Form utilizes a true—false format designed much like the EPI, to measure the variability of personality traits in normal individuals. It is composed of 440 items measuring 22 different traits. Among the traits measured in the JPRF are: Achievement, Affiliation, Aggression, Autonomy, Change, Dominance, Sentence, and Social Recognition. One major advantage of such an inventory is its nonclinical nature, which permits the measurement of less aberrant personality traits, a criticism leveled against much of the personality research to date.11 These six inventories, while admittedly not an exhaustive review of all inventories, are such that they represent a reasonable sample of the inventories used by marketing researchers and consumer behaviorists. The use of these inventories has been met with varying degrees of success, mostly disappointing. The Problem Statement As mentioned earlier, little of an unequivocal nature has been forthcoming from the plethora of research on personality. The abundance of disappointing findings has occassioned several pronouncements reflective of 11Joseph N. Fry, "Personality Variables and Cigarette Brand Choice," Journal of Marketing Research, (August 1970), pp. 298-304. 12 personality as a determinant of consumer behavior. Markin has opined ". . . we have not shown with a high degree of statistical significance or accuracy the value of using personality as a major or critical variable in consumer behav- ior."12 In a similar vein Engel, Blackwell, and Kollat point out: ”It would appear that students would rapidly become discouraged with the effectiveness of personality traits as indicators of various types of buyer behavior.H13 Finally, Harold Kassarjian makes the following statement concerning personality as an indicant and determinant of buyer behavior: A review of the degree of studies and papers can be summarized in the single word, equivocal. A few studies indicate a strong relationship between personality and aspects of consumer behavior, a few indicate no relationship, and the great majority indicate that if correlations do exist they are so weak as to be questionable or perhaps meaningless. The question now arises as to why the relationships are in fact so equivocal and weak. No one answer appears to explain this finding, rather several possible explanations have been advanced. The first explanation focuses on the validity of the measuring instruments used in the different studies. Kassarjian points out: Tests validated for specific uses in specific pop- ulations, such as college students, or as part of mental hospital intake batteries are applied to 12Markin, op. cit., p. 353. 13James F. Engel, David T. Kollat, and Roger D. Blackwell, Consumer Behavior, Holt, Rinehart and Winston, Inc., New York 1968, p. 155. 14Kassarjian, op. cit., p. 415. 13 available subjects in the general population The variables that lead to the assassination of a president, confinement in a mental hospital or suicide may not be identical to those that lead to the purchase of a waghing machine, a pair of shoes, or chewing gum.1 To remedy this particular pitfall, Kassarjian suggests: Clearly if unequivocal results are to emerge consumer behavior researchers must develop their own definitions and design their own instruments to measure the personality variables that go into the purchase decision rather than using tools designed as part of a medical model to measure schizophrenia or mental stability. Another issue of validity which may explain the lack— luster results concerns the concept of response bias inherent in most behavioral research. Response bias occurs when, in the collection of information from a respondent, the reported value does not coincide with the actual value. Several reasons exist for this behavior. One that is extremely prevalent is the maintenance of the self concept or the enhancing of the self image. This is not a deliberate attempt to sabotage the research but rather a purely defen— sive response. William Wells clearly points out this problem: The measurements we take may come from some house- wife sitting in a bathrobe at her kitchen table, trying to figure out what it is she is supposed to say in answering a questionnaire. Too often, she is not telling us about herself as she really is, but instead is telling us about herself as she thinks she is or wants us to think she is.1 15Ibid. 161bid. 171bid. 14 There is yet another question of reliability. Does a personality instrument designed to be administered in a clinical setting produce reliable results when administered in a completely different setting? More specifically, what happens to the reliability of a psychological instrument when administered in a market-fact-finding environment by means of telephone interview, personal interview or mail questionnaire? While these potential explanations concerned themselves with the validity and reliability of the instruments used, another explanation exists whose locus is the theoretical basis or rather lack of, on which personality research has typically been conducted. Markin maintains personality research has suffered from too stringent an attempt to simplify the behavioral equation: The slavish attempts to attribute too mush signi- ficance to personality are yet another example of the tendency to overwork and overdramatize the reductive-functional approach to consumer behavior. Consumer behavior is not the product of a single determinant. Consumer characteristics and/or response tendencies cannot be reduced to a single common denominator——personality. Nor is personality the single derivative of the human behavior equation.1 Kassarjian corroborates this point by stating that one reason: for the less-than-spectacular results in personality research is that many studies have been conducted by a shotgun approach with no specific hypotehsis or theoretical justification. 18Markin, op. cit., p. 354. 15 To expect the influence of personality variables to account for a large portion of the variance is most certainly asking too much."1 Echoing this line of thought is Jacoby who points out: Careful examination reveals that, in most cases, no a priori thought is directed to how, or eSpecially why, personality should or should not be related 80 that aspect of consumer behavior being studied.2 Thus, any effort to more clearly define and under- stand personality's role in the determination of buyer behavior appears to involve two alternative approaches. The first concerns the development of valid and reliable consumer—specific personality inventories.21 The second focuses on the need for a theoretical structure in which the effects of personality will both influence and be influenced by other variables. This subsequent interdependency may then be traced to determine its ultimate impact on behavior. This proposal for research focuses on the latter approach for two reasons. First, it like the former, presents an opportunity to clarify the degree of personality's effect on behavior, degree of effect typically measured in terms of the 19Kassarjian, op. cit., p. 416 201b1d. 21See for example: K.E.A. Villani and Yoram Wind, ”On The Usage of 'Modified' Personality Trait Measures in Consumer Research," Journal of Consumer Research, Vol. 2, (December) 1975, pp. 223-228. 16 amount of variance in the dependent variable explained by the various personality traits used in the study. Second, and perhaps more important from a conceptual point of View, by focusing on a hypothesized functional structure it facili— tates an understanding of the relationship between personality, selected variables and behavior. Consequently, it may prove prudent to incorporate more widely acceptable psychographic measures into the model since each of these have been examined in light of buying behavior. This points out a clearly identifiable research problem: To causally examine the effect of personality on brand choice, when incorporated within a hypothe- sized theoretical model. A review of the relevant personality literature shows that over time an increasing sophistication in the discipline of consumer behavior and quantitative techniques has made pos— sible various sources of investigation. Many of the studies reviewed have not enjoyed the wide empirical base that now prevails nor the availability of statistical techniques that exists. This lack of an empirical base and necessary method— ology may contribute to the disappointing results achieved thus far. Thesis Outline This thesis proceeds along the following lines. Chapter Two examines the related relevant personality research and does so by breaking the studies down into three typolo- gies according to the implicit or explicit models used in 17 the study. Chapter Three focuses on the methodology and hypotheses utilized in this investigation. Included in this chapter is a discussion of the theoretical framework, path analysis and the means by which the model used in the study is operationalized. The scope and limitations of the study are the locus of Chapter Four. Chapter Five details the results of the research according to the following format. First, the question of linearity is examined focusing on the potential moderating influence of the personality variable. Second, path coefficients are generated and examined. This permits an analysis of the role of personality and the other constructs on brand choice. This examination is made in two ways. First, individual traits are scrutinized and relationships detailed. Secondly, personality is looked at in terms of a composite variable synthesized from various traits. Finally, in this chapter, a test of the linkages is made and model specification addressed. Conclusions and recommendations form the locus of the final chapter where considerations for future research are offered. CHAPTER II LITERATURE REVIEW Introduction Limiting the scope of research efforts to a causal analysis of a theoretical structure relating personality to brand choice permits a more efficient and circumspect review of the relevant marketing and consumer behavior literature. In addition, by categorizing the previous efforts of researchers in terms of the explicit or implicit theoretical structures used provides even greater insight into the problems and the opportunities of personality research. Consequently, the literature review uses the following clas- sificatory scheme to examine the personality research. The first typology consists of those studies which utilized a bivariate analysis of personality traits and some sort of behavior. The theoretical structure used in this sort of examination is typically B=f(t). This is perhaps the simplest model and as such represents a basic building block on which to explicate more sophisticated efforts. The second typology concerns itself with a multivariate analysis of traits and behavior. Studies utilizing models such as B=f(t1, t2, t3,...tn) and B1, B2, B3=f(t1, t2, t3,...tn) are discussed in this section. The final typology focuses on those studies which have made use of multivariate analysis 18 19 of traits and other variables in addition to personality traits that might affect behavior. These are typically of .t o o the form B=f(tl, on) where t2, 1:3,. n, 01! 29 3! 01 indicates the inclusion of some other factor, be it demographic, psychographic or some psychological construct. Examining the literature in this manner should provide added insight into the problem of utilizing a theoretical structure for the basis of personality research. Bivariate Models The natural starting point for reviewing the various studies relating personality traits to purchase behavior would be those studies which viewed personality as the sole determinant of behavior. The model, implicit in this type of study, takes the form B=f(t) and represents the ultimate in reductionism. One of the first studies falling in this category was that done by Koponen.22 Koponen found personality traits differed not only between purchasers and nonpurchasers of products but also found personality differences between types of products. Smokers of filtered cigarettes scored higher on dominance, change and achievement but lower on aggression, self-depreciation and autonomy than did smokers of non~ filtered cigarettes. A similar analysis was made of three 22Koponen, "Personality Characteristics of Purchasers," Journal of Advertising Research, 1, (September, 1960), pp. 6u12. 20 unidentified magazines pointing out personality differences of readers. It is interesting to note, however, no levels of significance are reported on these findings and when subjected to a more vigorous examination by multiple regres- sion, personality variables accounted for only about 6.5 percent of the variance in one product category and only 2 percent in another. Tucker and Painter utilized the Gordon Personality Profile, specifically relating the traits of ascendency, responsibility, emotional stability, and sociability to the use or preference for nine different products.23 Of the thirty—six correlations generated, only 13 were reported significant at pme 55 32 65 Figure 2 Personality Evaluative Criteria Beliefs Attitudes Normative Compliance Intentions Brand Choice 56 Identification in Recursive Models At this juncture it becomes necessary to examine the system of structural equations in light of a concept called identification. The concept of identification refers to the relationship between the number of unknowns contained within the system and the number of linearly independent equations. Three situations may arise in a path analytic examination of a model. The first situation is one in which there are more equations than unknowns called overidentification. This produces a finite set of solutions for the determination of path coefficients with the property that the solutions generated will vary according to the equations used in their solution. Consequently, very dissimilar results may be forthcoming leaving the researcher uncertain as to which solutions are the true solutions. A second sit- uation results when there are more unknowns than linearly independent equations. This is referred to as underidenti- fication and may produce an infinite set of solutions, obviously more confounding to stable inferences than the problems posed by an overidentified system of equations. Finally, the ideal condition is an exactly identified system where the number of unknowns exactly equals the number of equations involved in their solution. This produces a unique solution set. The present system of equations is recursive in nature, that is, having no feedback loops. This may be 57 determined by a visual examination of the model itself or through a more formal test of the system. This test involves rewriting the structural equations in terms of their corres- ponding error components. In so doing, the equation for the exogenous variable X1 is also included.85 Equations A-F are rewritten below this time including the exogenous variable X . 1 e1 = Xi e2 = -P21X1 + X2 e3 = -P32X2 + X3 84 = ‘p43X3 + X4 e5 = -P51X1 + X5 e6 = ’P64X4 ' P65X5 I X6 e7 = ‘p76X6 + X7 By arraying the above equations down the side with the variables included in the system across the top, a matrix of coefficients may be produced. This is shown below: TABLE 1 Coefficient Matrix X X2; X3 X4 X5 X6 X7 0 0 0 0 0 -P21 1 0 0 0 0 0 0 —P32 1 0 0 0 0 0 0 -P43 1 0 0 0 -P51 0 0 0 1 0 0 0 0 0 -P64 -P65 1 0 0 0 O 0 0 -P76 1 85 58 By definition, a recursive system will contain all zero entries in either the upper or lower half of the matrix depending on the subscript notation used.86 As can be seen by examining the matrix, this condition prevails, hence the system is recursive. This becomes important in the resolution of the identification problem since the remedy depends on whether the researcher is dealing with a recursive or nonrecursive system. Since the system is recursive, the question of identification becomes less problematic with the invocation of two basic assumptions common to recursive model analysis. The first assumption requires the imposition of limitations on the coefficients forming the linkages between the variables. The second assumption assumes that the pairwise correlation between the error terms is zero.87 With respect to the first assumption, a recursive model always invokes a limitation on the number of coeffi— cients since there are no feedback loops. Consequently, at least half of the coefficients have been set equal to zero. In this case, the model as specified, has in addition, set several other path coefficients equal to zero based on substantive considerations. Moreover, since all the error terms are assumed to be pairwise uncorrelated seven more unknowns are eliminated. What is left is a system of seven 86Ibid. 87Ibid., pp. 50—51. 59 equations with seven unknowns exactly identified, and solvable. Instrumental Variables Once the structural equations have been generated and examined for identification the task becomes one of developing estimates for the various path coefficients. This is done by operating on the structural equations with variables called instruments. The salient property of these instruments is that they are "uncorrelated with the residual terms in the equations in which they are used."88 The instrumental variable approach poses no operational g; problems in solving for path coefficients using a regres— sion mode in those cases where every possible linkage in a recursive system has been specified. However, in those recursive systems in which certain paths have been deleted based on substantive and theoretical grounds, the instru— mental variable approach produces more equations than unknowns, a condition of overidentification. The problem now becomes one of choosing a subset of equations for solving for the unknowns. What justification exists for using those instruments which will yield solutions equivalent to regres- sion coefficients? Several researchers have dealt' with this question. Bouden developed a procedure which minimizes the sum of squares utilizing information obtained from all the 881bid., p. 31 60 equations.89 Goldberger provided a critique of Bouden's work emphasizing the need to identify the desirable proper- ties of estimates.90 In so doing he showed that estimates of path coefficients obtained by ordinary least squares methods were preferable since the ordinary least squares method pro- duces estimates with smaller sampling variability.91 The major justification in using these instrumental variables which lead to solutions equivalent to regression coefficients is based on the need to identify the desirable properties of estimators. To this end, Wonnacott and Wonna— cott have enumerated three characteristics.92 The first property is that of unbiasedness. Unbiasedness refers to the ability of the estimator to provide, on the average, an estimate of the true population parameter. Thus, if u is an unknown population parameter X is an estimate of u , X is said to be an unbiased estimate of u if E(X) = u , where E(X) is the expected value of the estimator X. An efficient estimator is one which has a small sampling variability. This is, if iterative estimates are obtained from different samples the variance of the calculated estimates should be small. The third desirable property of estimator is that of consistency. This says that X is consistent if 891bid., p. 46. 9°1bid., p. 47. 911bid., p. 46. 921bid., p. 46. 61 X +'u as n + m. In other words, the estimate should approach the true population parameter as the sample size gets larger and larger. Lease squares estimates are often referred to as BLUE estimates-best (minimum variance), linear, unbiased estimates. ”This fact then provides some justification for using only those estimates equivalent to regression coefficients."93 Consequently, in the present system, estimates for the path coefficients may be generated by using the instrumental variable approach. This involves multiplying each standardized structural equation by the variable(s) which are contained within them. Invoking two properties of standardized variables simplifies the use of the instrumental variable approach. First, the expectation of terms expressed as X12 is equal to unity. Secondly, the expectation of Xin equals the coefficient rij' In addition, by assuming that the error term is uncorrelated with the independent variable allows one to write riu = 0, a basic assumption in the correlation model. This permits the deletion of the error term from the structural equation thus simplifying the process. Operating on structural equation A(X2 = P21X1) with corresponding instrumental variables produces the following: X2X1 = P21X1Xi (where Xi = the standardized instrument) = P r12 21' 93Ibid., p. 46. 62 This process produces similar results for equations B, C and D. Consequently the estimates for these path coefficients are: r12 = p21 r23 = P32 r34 = p43 r15 = p51 Equations E and F are slightly more complex: (E) X6 = p65X5+P64X4 Multiplying through by both X ' and X4' yields: 5 r56 = p65+p64r45 and. r64 = p65r45 + P64 This produces two nonhomogeneous equations with two unknowns, P65 and P64 which are solvable. In a similar fashion, equa- tion (F) may be decomposed into two solvable nonhomogeneous equations with two unknowns: = P, + P r17 71 76r16 and, r76 = P71"16 I p76 All that remains is to substitute into the equations the corresponding correlation coefficients from the correlation matrix. This yields estimates of the various path coefficients. A question remains concerning the interpretation of the estimated path coefficients. Land has stated that the path coefficient Pij "measures the fraction of the standard 63 deviation of the endogenous variable . . . for which the designated variable is directly responsible."94 Accordingly, squaring Pij would imply that Pij2 equals the proportion of variance in the dependent variable directly accounted for by the independent variable under consideration. This inter— pretation has been proven erroneous due to the existence of indirect effects which can not be uniquely partioned among the variables under scrutiny. Therefore: the most useful statements to be made in interpreting path coefficients involve a compari- son of the relative magnitudes of the coefficients within the same model and an assertion that a certain change in one variable produces a specified change in another. Finally, yet of rather significant importance, is that path analysis enables the testing of the model as specified on an a priori basis. The intervariable link- ages can be examined to determine whether the specified relationships exist as articulated in the model. Tests of the Linkages It is now possible to make tests of the linkages once path coefficients have been generated. Using Blalock's model testing technique it may be determined whether a linkage should be included in the model or not.96 This technique pivots on the use of partial regression coefficients and pairs of variables. The actual value of the 94Ibid., p. 41. 95Ibid., p. 45. 96Ibid., p. 22. 64 partial regression coefficient is compared to the predicted value which is set at zero. According to this technique, the investigator: looks for pairs of variables between which linkages have been omitted and generates predic- tions that the correlations between these pairs of variables controlling fqr appropriate other variables should be zero.9 In so doing all those variables prior to or intervening between the two variables in question are controlled. In the present system the following prediction equations may be generated: r13.2 r14.23 16.2345 17.23456 24.13 r25.134 ’ 26.1345 1‘ 27.13456 r35.124 r36.1245 r 37.12456 r45.123 = I' 47.12356 ll O O O O O O O O O O O O O O H II 57.12346 The actual partial correlation coefficients are compared to the predicted values to determine whether or not 97Ibid. 65 they are significantly different. If not, the model holds as specified. If significant differences do exist, this alone does not provide a rational for inclusion of the speci- fied linkage. Model revision involves not only considerations based on the data but also substantive issues of underlying theoretical considerations. According to Asher, ". . . where confidence in one's theory is high, theoretical consider- ations should probably be given greater weight in the model testing."98 One major issue arises as to the size of the differ- ences between actual and predicted partial r's necessary to merit a revision of the model. Asher points the not uncommon practice of arbitrarily specifying decision rules such as differences greater than .05 or .1 suggest revision while differences less than .05 or .1 substantiate the model as specified.99 A second area of interest focuses on the relative contribution made by each of the variables to brand choice. This can be done by comparing the path coefficients. While intuitively it is felt that the closer (in path distances) the construct comes to brand choice the greater will be its importance. Hence, intention, attitudes, and beliefs may exert more influence on brand choice than personality. However, of additional interest is the relationship between 981bid., p. 24. 991bid. 66 personality and those constructs to which it is juxtaposed. There are several advantages forthcoming from an analysis of this nature. First, and perhaps one of the analytically most important advantages of path analysis, is its ability to measure the direct and indirect effects that one variable exerts on another. This is of paramount impor- tance since the objective of this research effort is to examine both the direct and indirect effects of personality on the other variables impacting the brand choice decision. This decomposition aspect is not possible in ordinary regression. Consequently: Path analysis allows one to examine the causal processes underlying the observed relationships and to estimate the relative impggtance of alternative paths of influence. Another advantage derived from the use of this methodology is that it permits the decomposition of the correlation between any two variables into a sum of the simple and compound paths. The simple path is analogous to the direct effect of one variable on another while the com- pound path is equal to the indirect effect. Thus the total covariation between two variables is equal to the sum of the simple and compound paths. These relationships are detailed in Table 2 on the following pages. The simple (direct) effect is self-explanatory. It is the compound (indirect) path that merits further explanation. 1001511, p. 32. 67 mvmvmm mcoz mvm Nmmmvmvmmmhm Nmmmvmvmm ocoz Nmmmvm Nmm Hmmm®m®5m+fimm mvmmobm AHNmNmAmvmvomv+Am®mHmmv Nmmmv Ham HNmNmmva Nmmfimm NH& #8369 mvmvmm 9:02 6:02 mmamvmvmmmbm mm mv vm A m m @202 Nmmmvm maoz Hmmmmmmbm+fimmmmmmvmvmmwbm Afimammmmvmvmmv+fim®mfimmv mcoz HNmNmmmwm Nmmfiwm ocoz peepfieeH ZOHEHmOQEOOMD mqm N mqmfim 68 wee eeoz one 8x :6 ex memese memese eeoz 6x :6 ex med eeoz nee ex :6 ex eeeese eeeese eeoz ex :6 ex 665 6:62 665 ex eo ex OCOZ @EOZ OGOZ GK :0 wx meeeeeese meeeeeese eeoz 8x :6 mx ammmm mmmmmmmm mmmmmm efiemeofipefiem mpwfihd>fim Umscflp:OUIIN mqm¢e 69 In the Engel, Blackwell and Kollat model it is hypothesized that personality has no direct effect on intention. However, the manner in which it indirectly effects intention is of considerable interest. The total covariation between personality and intention is represented by the correlation coefficient r16. Since no direct effects are manifest this covariation is the result of two indirect paths; that from personality mediated by normative compliance (X5) and from personality mediated by evaluative criteria (X2), belief (X3) and attitude (X4). Sewall Wright defined the compound paths to be the product of the simple paths which comprise it.101 Therefore, the indirect effect of personality on intention is given by the following measurement: (p5lp65)+(P64p43p32p21) In this instance, the total causal effect is in indirect. Operationalizing the Model In order to examine the proposed theoretical structure and the role personality plays within this structure, the various constructs must be operationalized so that data can be collected. This also involves an object of study. There are several criteria that a product class must exhibit if it is to be chosen for study. First it must be a frequently purchased product so that respondents are very familiar with it. Secondly, the product class should reflect only a single purchaser or decision-maker. This caveat has 101Ibid., p. 33. 70 been introduced to eliminate those products purchased as a result of a joint decision, since joint decisions would reflect an interaction of input which would obfuscate the role of the variables under examination. This criterion greatly reduces the range of products for consideration since most, if not all durables, are probably purchased on a joint basis. One other condition, while not necessary, is useful. That is a benchmark or point of comparison is needed. Since one purpose of this study is to show that the degree of rela- tionship increases with the incorporation of the previously enumerated variables, a replication of a previously reviewed study using a different theoretical structure would be valuable. The study chosen (and consequently the product class) is the one done by Joseph N. Fry, "Personality Variables and Cigarette Brand Choice."102 Modification in the methodology used by Fry must be made to reflect the divergence in purpose of this study. However, certain findings from and aspects of the Fry study can and should be incorporated into this study. One such borrowing concerns the personality class that Fry used. These include achievement, affiliation, aggression, autonomy, dominance, change, sentience, and social recognition. The source of these scales is the Jackson Personality Research Form. 102Fry, op. cit. 71 While the product class will stay the same, brands within that product class will change to reflect the more specific market conditions. Consequently, two wholesale distributors of cigarettes in the Mount Pleasant area were interviewed to determine the most frequently purchased brands of cigarettes. Accordingly, the following list of brands was compiled: 1. Marlboro 2. Marlboro Lights 3. Winston 4. Winston Lights 5. Salem 6. Salem Lights 7. Kool 8. Newport These brands become the alternatives for the dependent variable, brand choice. Finally, 200 respondents screened as smokers will be chosen from men's and women's softball leagues in the Mount Pleasant area. This will be done on a quota basis congruent with the Statistical Abstract's demographic profile of smokers so that an element of population representativeness may be preserved. Hypotheses Figure 1 provides a viable framework for understanding and enumerating the hypothesized relationship between and among: 72 1. Personality and normative compliance 2. Personality and brand choice 3. Evaluative criteria and beliefs 4. Beliefs and attitudes 5. Attitudes and intentions 6. Normative compliance and intention 7. Intention and brand choice In addition, several linkages of a more indirect, yet complex nature are of concern. ‘These include: 8. Brand choice as a function of personality, evaluative criteria, beliefs, attitudes and intention. 9. Brand choice as a function of personality, normative compliance, and intentions. CHAPTER IV SCOPE AND LIMITATIONS The research methodology outlined in Chapter III is designed to provide a vehicle for the testing of the previously enumerated hypotheses. There are, however, certain limita- tions which may act to constrain the scope and results of this study. These limitations are identified and explicated below. 1. Causal modeling requires a linear, additive model such as the one outlined in this proposal. Previous research efforts regarding the constructs under scrutiny have indicated interactive relationships may prevail. If such relation- ships were to exist, attenuation of the extant correlations would be expected thus underestimating the magnitude of the actual relationships. While the effect of attenuation may not be corrected in this instance it can be identified and accoun- ted for. This will be done prior to the path analytic phase of the research to examine the data for interactive relationships. 2. Extant correlations between and among certain con- structs within the system may be initially small. This poten- tial condition is indicated by the numerous studies examined in the literature review section of this thesis. If this condition prevails, intervening correlations would also be expected to be small and perhaps nonsignificant. However, within the system 73 74 being studied, statements about the relative relationships between and among the constructs may be made. 3. The model has been truncated to include only those internalized variables and has considered as exogenous other variables which may in fact contribute to the overall predictive and explanatory power. This has been done out of the necessity to limit the scope of the present research effort. It does not in any way indicate a lack of concern or recognition of the importance of those excluded variables. 4. Personality is a construct, and as such accurate measurement becomes an issue of great importance. Consequently, paper and pencil tests used a surrogate measures raises the question of whether or not the construct personality is accurately reflected in the results of the tests. A question as to whether the idea of trait and factor configurations of personality in themselves accurately represent the true construct of personality exists. This issue of validity impinges upon the research methodology and may operate to lessen the magnitude of extant relationships. For the purpose of this research however, it will be assumed that the tests are valid with respect to the aforementioned issue. 5. One condition of this research effort which may tend to lessen the applicability of the results concerns the use of only one product class as the object of inquiry. In addition, this one product class is cigarettes, typically low in price, frequently purchased and exhibiting strong brand'preference potential. It is questionable as to whether the results generated by this research effort would 75 be applicable to other product types exhibiting marked differences in purchase characteristics. 6. The final limitation focuses on one of the paths in the Engel, Blackwell and Kollatt model which has been excerpted for study in this research effort. Specifically, it has been decided to delete from the model the path involving the construct motive. There are two reasons for doing this: a. The first reason involves a measurement issue. The reliability and validity of the measuring devises are often of questionable degree.103 In addition, not only is the presence or absence of the motive important but so too is the intensity of variation of the motive. As Engel, Blackwell and Kollat point out, this can be exceptionally difficult to measure. b. A second issue concerns the need to opera- tionalize the construct in such a way so that it can be measured. While a portion of this problem is reflected in the question of reliability and validity there still exists a semantic question as to how to operationalize and differentiate motives from personality. As Engel, Blackwell and Kollatt use the term there appears to be 103Engel, Blackwell and Kollatt, op.cit., p. 229. 76 little difference between the constructs of personality and motive as evidenced by the follow- ing definitions: Motive - ”Enduring predispositions that direct behavior toward attaining certain generic goals."104 Personality - ”A pattern of enduring traits, activities, interests and opinions that deter- mine general behavior and thereby make one individual distinctive in comparison with another."105 It is further interesting to note that the above authors recommend using an AlO battery for the determination of the relative motives operant in a given situation and then use the same activities, interests and opinions in the defi- nition of this construct personality. Because of this similarity and the complex measurement issues involved it has been decided to eliminate the construct motive from the model and that doing so will not seriously affect the results of the research. 104Engel, Blackwell and Kollatt, op.cit., p. 220. 10"Engel, Blackwell and Kollatt, op.cit., p. 29. CHAPTER V RESEARCH RESULTS Introduction This chapter proceeds with an analysis of the results of the survey conducted according to the methodology presented in Chapter 3 and subject to the limitations enumerated in Chapter 4. Since the analysis is procedural in nature, a step-by-step format is employed. First, personality is exam- ined in light of its potential as a moderator variable. Because the trait-factor approach is employed, this analysis focuses on the relationship between the different traits that comprise the personality variable and the two adjacent vari- ables, evaluative criteria and normative compliance; second, path coefficients are generated by means of the structural equations and instrumental variables detailed in Chapter 3. Again, because of the compound nature of the personality vari- able, these coefficients are presented on an iterative basis producing different sets of path coefficients, each corres— ponding to one of the traits under scrutiny. The third step involves a test of each of the aforementioned sets of linkages that comprise the different iterations of the model. These tests are made in light of the hypothesized partial coeffi- cients developed in Chapter 3. This offers a validation of 77 78 each iterative representation of the model subject to the caveats presented in Chapter 4. Personality as a Moderator Variable The model depicted in Figure 1 is a linear model. As such, it posits that relationships among variables are additive in nature. However, previous research cited in Chapter 2 indicates that personality may exert a moderating influence on other variables and ultimately on behavior. Specifically, if the personality variable is interactive in nature, then the adjacent variables of evaluative criteria and normative compliance should vary according to the level of a particular trait manifested by respondents. Even though depicting the model of brand choice behavior in a linear fashion, the authors of the model acknowledge the potential interactive relationships between and among personality and other variables. Thus, the present situation offers an excellent opportunity for analyzing and measuring the potential moderating influence of personality. In order to detect the presence of a moderating influence for a given trait, different levels of that trait must be segmented. The previously cited studies by Brody and Cunningham and Fry dichotomized subject's responses on 106 a given trait into its constituent high and low sub-samples. This same methodology is applicable in the present study. 106See footnotes 45 and 59. 79 The scoring format for the Jackson Personality Research Form provides both male and female norms for each of the traits in the inventory. These norms differ by sex of the respondent and are trait specific. Consequently, the dichotomization into high and low sub-samples is effected by comparing each trait score to the norm for the respon- dent's sex. High sub-sample respondents then, correspond to those subjects who scored above the norm for that trait while the low sub-sample respondents scored below the norm. High and low sub-samples have been identified for each trait and their scores for that trait correlated with their res- pective scores for evaluative criteria and the normative compliance variable. If a moderating influence is operant, correlations between high and low sub-samples for a given trait and the evaluative criteria variable should differ. This same relationship should also prevail between the personality trait and the normative compliance variable. Tables 3 through 10 on the following pages present the conditional correlations for each of the eight traits and the six evaluative criteria. These tables are broken down by sex to account for the differing norms. The evalua- tive criteria (A1 to A6) are listed in the far left column. The conditional correlations are arrayed under the low and high columns. The fourth column, labeled ”Difference," indicates whether a difference exists between the two sub- groups. This difference was examined by using Fisher's 80 Z-transformation of r.107 The hypothesis in each case is: HO: P1 = P2 and the test statistic is: Z - Z Z = r1 r2 Vl/h1_3 + 1/n2_3 An alpha of .05 was the criterion in each of the cases. Examination of Tables 3 to 10 reveal that only five significant differences exist between high and low sub- groups. Male respondents manifesting a high score on the trait of achievement differed significantly from their low counterparts with respect to the second criterion, low tar and nicotine content. No female differences were detected. In Table 4 a single difference was detected, again among the male respondents. The conditional correlations between the trait of affiliation and the evaluative criterion, distinc- tive flavor differed significantly. Analysis of the female group was not possible since all respondents scored below the norm on the trait of affiliation. Tables 5, 6, and 7 showing the differences between the evaluative criteria and the traits of aggression, autonomy, and change respectively, indicate no significant differences exist. Table 8 contains two significant differences within the male group. Men exhibiting high and low scores for the trait of dominance evaluated the criterion of a full rich taste and strong smoke differently. With respect to the trait of sentience, 107Gene V. Glass and Julian C. 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The only brand not represented in this analysis is Salem. This occurred because of the lack of significant relationship(s) between one or more of the variables. According to Figures 3 to 17 it is readily apparent that the only immediate determinant of brand choice is intention. Path coefficients (P76) range from .304 to .577. This linkage is consistently stronger than any other linkage in the model. If the path coefficient is squared, the resulting statistic is directly interpretable as the amount of variance in the dependent variable which is attributable to the independent variable. In this case, it may be stated that the amount of variance in brand choice directly attributable to intention ranges from .09 to .33. Intention, on the other hand, is a function of two direct paths, the one linking it with attitudes and the one linking it with normative compliance. The most important immediate determinant of intention is attitude. P64 ranges from .290 to .464 while the linkage from normative compliance (P65) ranges from .068 to .211. As specified, the model details two indirect paths linking personality to brand choice. The first path posits that brand choice is a function of personality (X1), evalua- tive criteria (X2), beliefs (X3), attitudes (X4), and intentions (X6). The second and the more direct path explains brand choice in terms of personality (X1), normative compliance 119 zHmem wamhc :lootho m>HumsHm>o cam owcmno mo vaHp on» so nmmmm zoo peopeoo ocHuooHc new you 80H :oHaopHuo o>HHosHm>o cam omcmno mo “Home on» no ommmm ADV ho>mHm m>HpochmHv coHumpHno o>HumsHm>o one omamso mo pHmhp one no 60mmm Adv V mmo. me. me. so. osm. so. oe.- meH.- smH. mme.- HmH.- ee. Hme.- ee. mmH. Hsc mom. 66m. eem. moo. ssm. ooe. ose. ooe. moe. com. omm. mom. Hsm. mom. coo. ese sHH. sHH. sHH. moo. moo. moo. meH. moH. HHm. mmH. smH. smH. smH. smH. sHH. moo oom. eom. emm. emm. emm. emm. on. on. wee. 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Hoo.um oan.1 mvv.um wooo.1 Noo.um ooOH.1 omn.nm oHno. soo.nm woOH. 020 oso.flm oOOH. smv.u nnHo. omo.uw wonH. noo.um oHoH.1 wNo.nm wmnH. HHo.um sHNH. omn.um omno. Hoo.um oonN.1 U) D¢ 00H000 02¢00 02¢ m9H¢09 99HH¢200000 mmm.1m meme.1 oee.um meHH. oeo.um msHH.1 mmm.um meme. mmH.um oHoo. eoo.nm somH.1 seo.um meoH.1 HHo.nm omen. o¢ so 0H0¢9 nom.um mono.1 noo.um HvoH. ooH.um HHso.1 NHo.uw vHoH.1 owH.nm Nvoo. soo.nm nosH.1 nso.nm snOH.1 moo.um oooH. 0¢ 2003900 mZOH9¢H00000 OOH.nm oHoo. ooo.um oHoo. owo.um nsoo.1 voo.nm anH.1 voo.nm swwH.I omm.nm vao. oon.um oomo. ooo.um oooH. U¢ eeonsoz H000 meemen EoHam EoHem mesmen eoemees noeones meemen onoanaz oeonHeez BI BLIOGRAPHY BIBLIOGRAPHY Alpert, Mark I. "Personality and the Determinants of Product Choice." Journal of Marketing Research 9 (February 1922): 89-92. Advertising Research Foundation, Inc. Are There Consumer Types? New York: Advertising Research Foundation, Inc., 1964. Asher, Herbert B. Causal Modeling. 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Prepared for the meetings of the American Educational Research Associa- tion, Toronto, Ontario, March 1978. HICHIGRN STRTE UN 1v . LIBRARIES H 1IHIIW1|”WIWIIIIIWWWIHIWHI 10 43778 06 312L3