AN INTERAGENCY MODEL FOR DESIGNING AND
EVALUATING COMMUNITY, SOCIAL, AND.
REHABIUTATION SERVICES
Dissertation for the Degree of Ph. D.
MICHIGAN STATE UNIVERSITY
JOHN B. AYCOCK
1976
——-—
IIIIIIIIMIIIIIIIIZIIIIIIIIIIIIIIIIIIIIIII
This is to certify that the
thesis entitled
An Interagency Model
for Designing and Evaluating
Community, Social, and
Rehabilitation Services
presented by
John Buell Aycock
has been accepted towards fulfillment
of the requirements for
Counseling, Personnel
SerVices and Educational
Psychology
Ph ‘D’ degree in
/4://2"/:"‘7P (743114). 1‘]
2/7, Maj%fessor
Date May 7, 1976
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ABSTRACT
AN INTERAGENCY MODEL FOR DESIGNING AND EVALUATING
COMMUNITY, SOCIAL, AND REHABILITATION SERVICES
By
John B. Aycock
Statement of the Problem
A great deal of research, energies, and public monies have
been invested over the years in developing effective rehabilitation
programs for the mentally and emotionally handicapped and disabled.
Much more remains to be accomplished. In these economic times
community programs are finding public dollars in increasingly short
supply, and the value of these dollars is constantly decreasing.
Accordingly, there is an increasing necessity of developing programs
which are both fiscally economical and accountable in terms of
measurable results and responsiveness to Specific client needs.
Community agencies and groups must, out of necessity, now
collaborate in program planning, service delivery, and evaluation.
Models must be developed which lend themselves to these tasks if
theprocessis to be orderly, measurable, and replicable. Methodolo-
gies for collaboration must be reviewed and adopted. Instruments
for measuring changes in attitude-behaviors must be utilized if
prevention programs are to be justified. Rehabilitation programs
must be defined and delivered with precisely defined behavioral
Objectives with the goal of producing socially competent persons.
ties
tern
vagu
begi
sent
ever
on
ste;
John B. Aycock
If such demanding objectives are to be achieved, communi-
ties as well as clients must be carefully defined and described in
terms of Specific needs. Vaguely defined problems usually precede
vaguely defined programs. Standard demographic surveys are a
beginning, but must be followed byepidemiological surveys as pre-
sented in this work. Beyond that, communities and persons may be
even more precisely defined for even clearer understanding of the
community and its population. A Social Competency model is a giant
step in such definition.
The sick—well dichotomy so prevalent in mental health pro-
grams may be replaced by keying in on the precise functional
disabilities of a client, and rehabilitation activities may then be
directed to those specific disabilities. The social skills of a
person may then be emphasized, utilized, and supported during the
time of rehabilitation.
Purpose of the Study
The purpose of the studywasto develop a basis for a compre—
hensive plan for community-based mental health prevention and
rehabilitation programs. This program includes:
1. Conceptualizing and organizing basic facets and elements
of the overall task: A program plan and service delivery based on
that plan will be as valid and usable as the initial task organiza-
tion is reflective of the actual problems and the possible response
to the problem. It is perhaps a truism to state that a program can
hardly be expected to effectively respond to a vaguely defined
I
I
I
probl
to e1
incll
effes
very
must
sent
tia'
Sent
tic
map
ent
tic
John B. Aycock
problem. Similarly, a well-defined problem can only be responded
to effectively with a well-defined program. This response must
include a framework within which the program activities can be
effectively organized. A theory base for delivery of services in
very carefully identified and measurable rehabilitative activities
must then be adopted.
Initially, the basic task is to develop a reliable and
usable'map'upon which problem definition, organization planning and
theory, and finally, service delivery may proceed.
The organization of this thesis is based on the'mapping
sentence“technique. This allows for the organization of the essen-
tial variables of the task in a logical framework. The mapping
sentence allows for a multifaceted answer to the seemingly simplis-
tic questions: “What is the problem?” and ”How do we begin concep-
tualizing an adequate response?”
2. Organizing the needs of the consumer population: The
mapping sentence approach identifies and organizes variables inher-
ent in program planning. However, a method for careful identifica-
tion of the client population must also be devised if the later—to-
be developed response is to be relevant and specific to the client
needs.
This identification of client need is presented through a
standard survey approach, identifying data describing the incidence
and prevalence of specific disabilities such as alcohol and drug
use, mentally disabled, homicide and suicide rates, and retardation.
John B. Aycock
Further, a plan for more precise and useful definition of
client needs is also projected within a “Social Competency" model.
The theoretical explanation of this approach is discussed in the
section of Community Response.
3. Organization of community resources: The technology for
organizing an environment within which both problem definition and
community rehabilitation may most effectively take place is provided
with the theory of Interagency Collaboration. A collaborative envi-
ronment among community agencies is essential for precise definition
of problems as they exist in the community. Interagency Collabora-
tion is also essential for precise and comprehensive design and
delivery of both preventive and rehabilitative services.
Without such collaboration both gaps and overlaps in commu-
nity services abound, planning remains haphazard and narrow, and
rehabilitation is then more a matter of chance and luck as opposed
to thoughtfulness and precision.
4. A comprehensive community response--prevention and
rehabilitation: Within an established collaborative environment
among the agencies of the community, the organization or concepts
and technologies for prevention and rehabilitation programs can
begin. The effectiveness of the ”gatekeeper" approach to community
prevention can be scientifically measured by Attitude-Behavior
instruments. A “Social Rehabilitation“ approach is used as a con—
ceptual approach to the definition of rehabilitation problems and
in the delivery of rehabilitation services. The theory of Social
Competency, with its precise breakdown of effective and noneffective
behavio
gran ap
Collabc
sons i
The St
Effect
rehab
tiona
sun
Ing] y
UIder
John B. Aycock
behaviors, is employed as a basis for a Social Rehabilitation pro-
gram approach.
Consequently, methodologies to be reviewed are Interagency
Collaboration, Attitude—Behavior Theory, and Social Competency.
Methodology
The methodology of the study emphasizes the need for the
development and delivery of both prevention and rehabilitation pro—
grams in a community.
Prevention programs are essential to preclude the disable-
ment of "vulnerable" persons in the community. Without such preven-
tion programs, direct service programs become inundated with clients
and theprograms flounder. Prevention programs are directed to the
”breakdown" process in individuals. Specific “gatekeeper" groups
are identified who are trained to respond to client crises before
such crises develop into serious disabilities.
Rehabilitation programs are also emphasized for those per-
sons who, despite prevention programs, become socially disabled.
The Social Competency approach is specifically helpful in delivering
effective and accountable mental health rehabilitation services.
This double-barreled approach to community mental health
rehabilitation becomes truly comprehensive when applied in a func—
tional milieu of interagency collaboration. Duplication and gaps in
service can be more clearly identified, agency roles become increas-
Ingly specific, and the community effort becomes more economical and
orderly.
use and
substan
able" p
nevertt
across
client
Police1
indical
popula'
suppor‘
increa
increa
0t p0]
fined
Indice
PIesuH
alter
adult
While
e“lilo
need
lien
John B. Aycock
Results
The survey directed to the incidence of drug and alcohol
use and abuse portrayed the significant extent to which chemical
substances were prevalent in an urban-rural community. A "vulner-
able" population was thereby identified among persons who were
nevertheless socially functional. Substance abuse was indicated
across the community agencies, not only in the mental health drug
client population. For instance, records of Juvenile Probation,
Police, Jail, and Social Service departments, among others, all
indicated the presence of drug and alcohol use among their client
populations. Such use had already led to jail sentences, welfare
support, and unemployment or underemployment. Additional usage
increases could only result in the necessity of significantly
increasing the scope of rehabilitation programs.
Specifically, the use of soft-drugs often in combinations,
or poly-drug use, was portrayed. This substance use was not con-
fined to the young, as indicated in the youth survey, but was also
indicated in the household survey. The fact that adult use may be
presumed to include drugs administered by prescription does not
alter the fact that drug use, albeit legal, was prevalent in this
adult population.
The Virginia Commonwealth Attorney's data indicated that
while many of the clients were employed at the time of arrest, this
employment was often in unskilled labor areas. This suggests the
need for additional vocational training as one phase of rehabilita-
tion for this population.
both "vu
identifi
the nee:
ing skil
lied am
keepers'
intervel
as effe
social
tines o
zens in
treatrne
often c
further
In the
world,
donn, .
rehabi
tinnin
John B. Aycock
Conclusions
When viewing a community in terms of social functioning,
both "vulnerable” and disabled populations can and must be carefully
identified. In order to produce effective rehabilitation programs
the needs of these populations, social skill needs, independent liv-
ing skill needs, and vocational needs, must be specifically identi-
fied and responded to in the prevention and rehabilitation programs.
In terms of the “vulnerable” population, trained "gate-
keepers" can effectively assist the vulnerable population. Crisis
intervention-based value clarification and decision-making are posed
as effective antidotes to disorganization and initial levels of
social dysfunction. By contacting the vulnerable population in
times of crisis, gatekeepers can assist and support "hurting” citi-
zens in their specific needs without referring them into traditional
treatment programs. Admission into treatment programs is of itself
often disruptive of client functioning in the community, leads to
further breakdown in confidence levels, and fosters socialization
to the treatment community as opposed to socialization to the real
world, the community—at-large.
Where treatment is indicated because of severe social break-
down, the treatment is actually a carefully defined and customized
rehabilitation directed to restoring social competency and func-
tioning.
AN
AN INTERAGENCY MODEL FOR DESIGNING AND EVALUATING
COMMUNITY, SOCIAL, AND REHABILITATION SERVICES
By
[, ‘\\
John BI Aycock
A DISSERTATION
Submitted to
Michigan State University
in partial fulfillment of the requirements
for the degree of
DOCTOR OF PHILOSOPHY
Department of Counseling, Personnel Services,
and Educational Psychology
I976
“The test we say again and again, of any
civilization is the measure of consideration and
care which we give to our weakest members.”
--Pearl S. Buck
CD
a
It _- l
DEDICATION
To Sharon, John, Tom, and Andy, my expert
consultants in mental health rehabilitation; and
Warren and Mary Frances, loyal cheerleaders. I
iii
LIST OF TABL
IIST 0F FIGU
PREFACE .
Chapter
TABLE OF CONTENTS
Page
LIST OF TABLES . . . . . . . . . . . . . . . . vii
LIST OF FIGURES . . . . . . . . . . . . . . . xi
PREFACE . . . . . . . . . . . . . . . . . . xiii
Chapter
I. INTRODUCTION . . . . . . . . . . . . . . l
The Functional Person: Defining A Community I
The Functioning Community. . . . . 2
Snapshots and Movies . . . . . . 3
Human Skills and Responsible Systems . . . 4
8
II. REVIEW OF THE LITERATURE .
Comprehensive Community Rehabilitation in
Interagency Collaboration . . . 9
Review of Open Systems Theory . . . 15
Coordination, Cooperation, and Collaboration . . 22
Interorganizational Relationships . . . . . . 29
Personality and Role Behavior Needs . . . . . 38
The Guttman- Jordan Facet Theory. . . . . . . 4l
Six Levels of Attitudes . . . . . . 59
Social Rehabilitation and Evaluation . . . . . 62
Organizing the Program Variables . . . . . 62
Analyzing Behavior in an Attitude- Behavior
Context . . . . . 63
Social Competency Perspective . . 64
Attitude Behavior Measurement in the Prevention
and Rehabilitation Model . 65
Attitude- Behavior Theory Development and
Social Rehabilitation . 68
Social Competency System as a Community 68
Rehabilitative Response . . . . . . . . 70
Definition of Social Competency . . .
Disorganization and Desocialization . 72
Methodological Framework for Social Competency 74
Social structural control mechanisms . . . 75
Interactional control mechanisms . . . . . 76
Program and Treatment . . . . . . . . . g:
Treatment Plan .
Chapter
III. METHI
Prf
to
IV. RESL
H1
Dnnnclc
Chapter
III. METHODOLOGY AND CONCEPTUAL APPROACHES
Prevention Programs: Stemming the Tide
The Concept of ”Prevention”
Intervention. The Goal of Prevention
Objectives of Prevention Programs: The
Concept of ”Breakdown“ . . .
"Breakdown” defined .
Developing a Public Health Approach .
Prevention Programs. Developing a Training
Effort .
A Community Response to the VulnerabIe Citizen
Relating Prevention with Rehabilitation .
Organization of Concepts and Efforts
Defining the Vulnerable Population
Conclusion .
IV. RESULTS
Prevalence of Drug Abuse
The Professional Community
Methodology. . .
Results .
The Business Community.
Methodology. . .
Results
Households in Virginia Beach.
Methodology . . . .
Results . .
Household Demographic Data .
Survey of Youth of Virginia Beach
Methodology.
Results .
Department of Social Services
Methodology . . .
Results
Drug Outreach Center .
Juvenile Probation Department
City of Virginia Beach Adult Probation Department :
City of Virginia Beach Jail
Commonwealth Attorney's Office
Department of Public Safety, Police Division
207
Chapter
II. C0
AN
BIBLIOGRAI
APPENDICES
A. St
Di
8. SI
C. SI
Chapter
V. CONCLUSIONS, IMPLICATIONS FOR FURTHER RESEARCH,
AND RECOMMENDATIONS . . .
Conclusions .
Implications for Future Study
Recommendations .
BIBLIOGRAPHY
APPENDICES
A. SOCIAL COMPETENCY THEORY. SAMPLE TREATMENT
DIAGRAMS . . . . . . . . . .
B. SURVEY FORMS .
C. SUGGESTIONS FOR OPERATIONALIZING THE MODEL .
vi
Page
214
2T4
219
222
23]
232
240
285
Table
w
A
LIST OF TABLES
Table Page
l. Facets Used to Determine Joint Struction of an
Attitude Universe . . . . . . 44
2. Joint Level, Profile Composition, and Labels for
Six Types of Attitude Struction . . . . . 45
3. Comparison of Guttman and Jordan Facet Designations
4. Five-Facet Six-Level System of Attitude Verbalizations:
Levels, Facet Profiles, Attitude-Behavior Dimension
and Definitional Statements for Twelve Combinations .
5. A Simplex for Six Variables 57
6. Response Rates of Professionals to the Mailed
Questionnaires . . . . . . . l2l
7. Knowledge of Persons Engaged in Abuse of Drugs
(Professional Survey) . . . . . . . . 122
8. Knowledge of Persons Engaged in Sale of Drugs
(Professional Survey) . . 123
9. Belief in Illegal Drug Trafficking (Professional
Survey) . . . . . 124
10. Persons You See Who Have Drug Problems (Professional
Survey) . . . . . . . 125
11. Adequacy of Drug Programs (Professional Survey) . . . 127
12. Awareness of Drug Abuse Prevention Programs (Pro-
fessional Survey) . 128
13. Effectiveness of Drug Prevention Programs (Pro—
fessional Survey) . 129
14. Need for More Drug Prevention Programs (Professional
Survey) . . . . . . . . 129
15. Knowledge of Persons Abusing Drugs (Business Survey) . l3]
Table
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
Reported Experience With Drug Use by Adults
Demographic Characteristics by Percent of Users of
Cigarets, Alcohol, and Legal Drugs . .
Alcoholic Beverage Consumption Related to Demographic
Characteristics .
Demographic Characteristics of Adult Illicit Drug
Users . . .
Incidence of Poly-Drug Use .
Use of Prescription, Nonprescription, Legal, and
Illegal Drugs .
Household Survey for Availability of Drugs
Results from Household Survey on Question 9: Factors
Most Affecting Decision Not to Abuse Drugs .
Household Survey of Adequacy of Treatment Programs:
Question 12 . . . .
Household Survey: Age of Respondents
Marital Status of Respondents .
Number of Children Per Family of Respondent
Education of Respondents
Income of Respondents
Respondents‘ Area of Residence Within Virginia Beach
Results of Youth Survey: 14-18 Year Olds .
Results of Youth Survey: Age 14 .
Results of Youth Survey: Age 15 .
Results of Youth Survey: Age 16 .
Results of Youth Survey: Age 17 .
Results of Youth Survey: Age 18 .
Youth Survey: Poly-Drug Use, Age 14
viii
Page
138
142
144
147
148
149
152
154
156
158
159
159
160
161
162
165
166
167
168
169
170
171
Em]
Table
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53.
54.
55.
Youth Survey: Poly-Drug Use, Age 15
Youth Survey: Poly-Drug Use, Age 16
Youth Survey: Poly—Drug Use, Age 17
Youth Survey: Poly-Drug Use, Age 18
Results of Social Service Survey of Drug Use in
Virginia Beach . .
Age of Social Service Clients Using Drugs in
Virginia Beach . .
Marital Status of Social Services Clients Using
Drugs in Virginia Beach . . .
Number of Dependents of Drug— —Using Clients in
Virginia Beach . .
Education Levels of Drug- Using Clients in Virginia
Beach
Education Levels of Social Service Clients Compared
to the Virginian- -Pilot/Ledger- -Star Survey of
Virginia Beach Residents . .
Virginia Beach Residence of Social Service Clients
Using Drugs
Length of Residence in Virginia Beach of Social
Service Clients Using Drugs . . . . .
Employment Status of Social Service Clients Who
Used Drugs . .
Occupation or Trade of Social Service Clients Who
Used Drugs . . . . . . . .
Department of Social Services Clients in Virginia
Beach Using Drugs, By Age . . . .
Department of Social Services Clients in Virginia
Beach Who Are Poly— —Drug Users .
Outreach Center Counseling Data for Virginia Beach .
Outreach Hotline Data Summary for Virginia Beach
Page
172
173
174
175
179
180
181
182
182
183
184
185
186
186
188
189
191
192
hNe
5t
Outre
Bea
. One J
Use
. Drug
tio
. Juven
anc
. Demog
as
Table
56.
57.
58.
59.
60.
61.
62.
63.
64.
Outreach Center Hotline Data Summary for Virginia
Beach: Reason for Calling (Detail)
One Juvenile Probation Caseload Illustrating Drug
Use in Virginia Beach . . . . .
Drug and Poly- -Drug Use by Individual Juvenile Proba-
tion Clients in Virginia Beach. . . .
Juvenile Probation Caseload by Demographic Statistics
and Drug Use in Virginia Beach. . . .
Demographic Description of 94 Cases of Drug Offenders
as Handled by the Commonwealth Attorney's Office
in Virginia Beach . . .
Total Charges and Drugs Involved: 1974, Virginia
Beach . . . . . . .
Monthly Breakdown of Drug Charges and Persons
Arrested in 1974, Virginia Beach . .
Annual Drug Arrests, January through December, 1975,
Virginia Beach . .
Types of Drugs and Drug Charges, January- December,
1975, Virginia Beach .
Page
193
197
197
198
204
210
211
212
213
figure
I. A Mam
Spe
2. Mappi
and
Sca
Con
go
. ABS 8
Tra
.3:-
. Progr
(J!
. Mappi
age
as
- Sonia
PH
3. Flow
LIST OF FIGURES
Figure
1.
A Mapping Sentence for the Facet Analysis of Joint
and Lateral Struction of Attitudes Toward
Specified Persons . . . . .
Mapping Sentence for the Facet Analysis of Joint
and Lateral Dimensions of Attitude— Behavior
Scale Toward Internal- External Locus of
Control . . . .
ABS Scales as Instruments in Evaluating Crisis
Training . . .
Program Approaches and Evaluation Instruments
Mapping Sentence for a System of Evaluation, Inter-
agency Collaboration in Virginia Beach, Virgin1a .
Social Competency Program Relationships
Flow Chart: Socially Incompetent Behavior to
Program . . . . . . . . . . .
Flow Chart: Organization of Response
A Mapping Sentence for ”Breakdown”
Prevalence of Drug Abuse in Virginia Beach
(Question 1): Marihuana . . . . .
Prevalence of Drug Abuse in Virginia Beach
(Question 1):Inha1ants . . .
Prevalence of Drug Abuse in Virginia Beach
(Question 1): Hallucinogens . .
Prevalence of Drug Abuse in Virginia Beach
(Question 1): Stimulants . .
Prevalence of Drug Abuse in Virginia Beach
(Question 1): Depressants .
Prevalence of Drug Abuse in Virginia Beach
(Question 1): Opiates . .
xi
Page
51
52
60
61
66
79
83
83
92
103
104
105
107
108
. Prev
. Prev
. Intr
. Ager
. Desv
Figure Page
16. Prevalence of Drug Abuse in Virginia Beach
(Question 1): Cocaine . . . . . . . . 109
17. Prevalence of Drug Abuse in Virginia Beach
(Question 1): Methaqualone (Quaaludes, etc.) . . 110
18. Interdepartmental Human Services Task Force . . . 289
19. Agency Social Skills Evaluation Chart . . . . . 292
20. Description of Disabilities and Resources . . . . 294
xii
11
many year
prolific ‘
Jordan-Go
Spivak, a
significa
and Socia
l
by the Ca
and tents
Updike, I
tonpeten
term
the data
Conceptu
tonal (x
Profess(
to "V or
and 155
Dr. Jam
PREFACE
This study is one of a series of investigations spanning
"any years. Of Special significance has been the monumental and
prolific work of Dr. John E. Jordan in his development of the
Jordan-Guttman Attitude-Behavior Scales. Dr. Zvi Feine and Dr. Mark
Spivak, as Consultants to the City of Virginia Beach, have provided
significant contributions in the areas of Interagency Collaboration
and Social Competency.
The workshops and seminars on Social Competency sponsored
by the Commonwealth of Virginia, Division of Mental Health Clinics
and Centers, and the Bureau of Drug Rehabilitation, Dr. Thomas F.
Updike, Director, provided the environment for translating Social
Competency and Interagency Collaboration theories into programmatic
terms.
The author, therefore, collaborated in many aspects although
the data, results, integration of concepts, and comprehensive program
conceptualization and implementation are those of the author.
I sincerely appreciate the efforts and assistance of my doc—
toral committee: Dr. John E. Jordan, Chairman, Dr. Thomas Gunnings,
Professor James Howard and Dr. Alexander Cade. I am also grateful
to my colleagues and classmates for their support, encouragement,
and assistance, especially Dr. John Castro, Dr. Jay Lazier, and
Dr. James Hightower.
xiii
I
body, net
of descr‘
terms of
they cam
(Or he)
POIIce r
assesser
Nultipha
by his ‘
the per
If what
I115 pm
Pf his
Iengin!
cIPIc
CHAPTER I
INTRODUCTION
The Functional Person: Defining a Community
A human being may be defined in many ways. Height, weight,
body, measurements, color of hair and eyes may all form the basis
of description. A person may also be defined by life history, in
terms of country or state of origin. Who his parents were, where
they came from, how much money they made (or he made), and how they
(or he) made their money, also aid in defining a human being.
Negatively, his crime file may be reviewed in the local
police records, or in F.B.I. files. Personality deviations may be
assessed by the administration of some instrument such as a Minnesota
Multiphasic Personality Inventory. Medically, he may be described
by his ulcers, heart condition, poor circulation, or hemorrhoids.
While all these descriptive elements may say something about
the person, he is still described in parts, and most often in terms
of what he cannot do, or at very best, by what he appears to be--
his profile.
To describe the person as he is, in the manner and capacity
of his human functioning, his human skills, is quite a more chal-
lenging enterprise. It is also more realistic.
This treatise looks at community symptomology with spe-
cific reference to drug and alcohol abuse. The conclusive emphasis
is on a 1n
laborativ
A
describe:
describe
state of
may also
and type
and phil
new home
deliver
descripa
nalnutr
and 31C
and tak
PIOII 1 e
Shiite:
truly .
I0 and
CIIIZe
"Atati
1" bel
is on a more individualized approach to client evaluation and col-
laborative community-based social rehabilitation.
The Functioning Community
As is true with individual clients, a community may be
described in a number of perspectives. Census data may be used to
describe the community in its citizens' numbers, their nation or
state of origin, their ages, occupations, and incomes. The community
may also be described in its financial assets, tax base, or number
and type of industries, or in its political tendencies, affiliations.
and philosophies. A community may also be defined by its number of
new homes, its slums, its public institutions, its capacity to
deliver its own public services, or by its payroll. More specific
descriptive indicators may be added such as the incidence of disease,
malnutrition, physical handicaps, mental regardation, drug abuse,
and alcoholism.
All the above indicators tell something about a community,
and taken collectively they may go far in portraying a community
profile-—an appearance of the community, its size, its shape, its
symptoms. But these indicators hardly describe a community as it
truly is--as its citizens function, and as its institutions relate
to and respond to the specifically defined human need of its
citizenry.
This work describes a community in profile, and suggests a
metatheory for more meaningful community and citizen descriptions,
in behavior-specific terms, in their functional capacity, in their
social 51
human res
rehabil ii
files be
initial
are stil
point iv
picture
comuni'
Vie bu
Moment
connuni
within
belend
itself
his so
is thr
t0 hin
Dense
IS Va
social skills, and in their social relatedness to the community's
human resources. This work also recommends an interagency
rehabilitative community response to citizen needs.
Snapshots and Movies
Community profiles based on symptomology, like client pro-
files based on symptomology, serve as informative data bases for
initial rehabilitative planning, but symptomology-based profiles
are still-life pictures: snapshots of a client at a particular
point in time. Such profiles do not provide the complete detailed
picture of communities or clients upon which specific and measurable
community responses and rehabilitative programs can be programed.
The community profile we want is not merely the snapshot
type but rather a movie, in motion, constantly changing, developing,
augmenting, acquiring, and specifically relating—-relating to the
community, relating to its human processes, and relating to citizens
within its environment. This goes beyond a demographic profile,
beyond what seems to be, and even beyond what a community perceives
itself to be.
If time is the measure of that which changes, then man in
his Social Skills is one unit measuring the quantity of change. It
is this measuring unit--these Social SkillS--by which man is measured
to himself, and to others.
It has been said that mental health is the capacity of a
person to pleasantly anticipate the next moment. If the definition
is valid, then it insists that there be some founded hope on the
part of i
in that v
is termev
l
gories:
and Skil
when we
knowing
--relat
Birth,
1 human
since F
I0 cite
nent av
Social
hin th
Iht‘0ug
tennin
BINays
head,
the f;
econo
part of the person that he can function adequately as a human being
in that next moment. In its broad sense, this functioning capacity
is termed "Social Skills."
Human social skills may be programed into three broad cate-
gories: Skills in Independent Living, Skills in Vocational Living,
and Skills in Social Living. We begin to know the functional person
when we begin to see him within these parameters.
Human Skills and Responsible Systems
Time, change, functioning are three key terms and concepts in
knowing, assessing, and rehabilitating a human being. A fourth note
--re1ating--must also be kept in the foreground of the picture.
Birth, death, marriage, divorce, employment, all the key notes in
a human life, encompass relationships. Every human theorist
since Freud-—Jung, Frankl, Sullivan, Horney, Adler, Perls, Rogers,
to cite some of the more notable—-has emphasized the critical ele-
ment and functioning of relationships in human life processes. As
Social Skills give man the breath to function, relationships give
him the necessary space in which to flex his social muscles.
Through the relationships which he forms, and strengthens, or
terminates: man to a great extent describes his own environment.
It is almost trite to add that relationships are, however,
always a two-way street——man reflecting upon himself (the "I-Me“ of
Mead, the “I-Thou" of Buber and Tillich), man interacting within
the family and the social community, man interacting with the
economic and industrial community.
soon fol
narriagv
the ind‘
revolut
existen
and Det
lutions
nan hir
social
indivi
Pl its
respor
in his
the in
Of th
also
ing E
the 1
CIti;
viab
015
When the "I-Me” relationship breaks down, existential crises
soon follow; when family and community relationships break down,
marriage and community crises occur; when communications between
the individual and the economic/industrial community break down,
revolutions, peaceful or otherwise, are not far behind. Witness the
existential crises on the campuses of the 'SOS, the riots of Watts
and Detroit of the '60s, and the volcanic American and Russian revo-
lutions of the less recent past.
Rehabilitative systems must then of necessity look keenly at
man himself, but especially man in his Social Skills, and man in his
social relationships. The skilled marriage counselor looks at the
individual, but also at the marital relationship itself, as described
by its capacities, its needs, its communication, and above all, its
responsiveness.
The rehabilitation counselor also addresses the individual
in his capacities, deficits, skills--but also in a perspective of
the world into which the client returns--the ongoing relationship
of the citizen with his community. Like marriage, this relationship
also is one of resources and needs, asking and receiving, confront—
ing and supporting. The citizen brings his skills and his needs—-
the community has its demands and resources~-and its needs for the
citizen's Skills.
If this relationship between citizen and community is to be
viable, or even sane, it must be the two-way street. The many facets
of such a relationship must be somehow organized to be understood--
and the re
able, orga
11
I must be a
very fiber
11
the progra
his handiv
tation pr
customize
and getti
tionships
viewed as
Viduals,
119. char
1
tvmunit.
on truth
Growth t
munity a
in his 5
resDonsi
PM in 1
files. 1
IgenCIe
and the rehabilitation program must be built in such an understand-
able, organized framework if it is to make sense at all.
There must be clear communication on both Sides. There
must be a meeting of needs, a quid pro quo, on both sides, or the
very fiber of human life, of social life, breaks down at its base.
The task of relating to man as he is, is a challenge to
the program planner and the counselor. For man functions,even with
his handicaps and disabilities, as a unique social being. Rehabili-
tation programs and activities must be framed in an environment of
customized variables identifying the ebbing and flowing, giving
and getting, of personal, social and vocational activities and rela-
tionships. In this context, community agencies, or groups, are
viewed as moral persons, as partners in relationships with indi-
viduals, communicating back and forth, giving and receiving, adapt-
ing, changing, growing.
For here it is posited that only within such a socialized
community can true rehabilitation take place--a rehabilitation based
on truth, openness, flexibility, and especially responsiveness.
Growth then is a mutual process, from the individual, from the com-
munity and its rehabilitative units or agencies. The client grows
in his social capacities and skills, the agencies grow in their
responsiveness to individual need, in their sensitivity to clients,
and in the strength that comes from thoughtful flexibility.
Rehabilitation is about persons first, and then about agen-
cies. Rehabilitation must be individualized to personal need, and
agencies must be organized within the many variables necessary
to deliver
tivel y.
Th
ized rehab
and highly
A
for organ
iected. '
issues mi
1
to deliver their resources and services both sensitively and effec-
tively.
This work addresses this two-fold objective of individual-
ized rehabilitation, delivered in an environment of community-based
and highly collaborative agencies.
A community profile will be offered, but beyond that, a plan
fer organized and individualized rehabilitation will also be pro-
jected.
To attain this total objective, the following concepts and
issues will be addressed.
1.
The concept of prevention, including a definition
and conceptual analysis of the phenomenon "social
breakdown."
Concepts relevant to Social Rehabilitation, with
specific regard to the theory of Social Compe—
tency.
The development of a community response to Social
Breakdown based on Interagency Collaboration.
The initial diagnosis of a community using drugs
and alcohol as symptoms of desocialized behavior.
Projection to a method of assessing a community
in terms of social functioning and dysfunctioning.
gram u
study.
effect
opment
enhanc
turn 1
and r1
only 1
else 1
10 ct
inter
must
it iv
indi
It 1
air
CHAPTER II
REVIEW OF THE LITERATURE
The interagency collaboration approach to the issues of pro-
gram utilization by clients, as outlined above, is pursued in this
study. Such an approach could result in enhanced utilization and
effectiveness of mental health rehabilitation programs. The devel-
opment of a conceptual framework, which when effectively used would
enhance interagency collaboration and thus program utilization, may
turn out to be more successful than other methods such as "outreach"
and reliance upon court referrals, which have in the past been the
only methods of referral for rehabilitation programs. Also, a pre-
cise methodology for client rehabilitation, Social Competency, is
the other crucial component of any mental health rehabilitation
program, and is also included as an integral part of this study.
The conceptual framework should encompass a systems approach
to collaboration because of the complex, continually changing, and
interrelated nature of interorganizational relationships. Techniques
most useful for enhancing the quantity and quality of contact aimed
at improving collaboration should be explored. The ”needs" of the
individual community agency staff members must also be analyzed.
It is posited that agency needs are in part reflected by the needs
of individual staff members of that agency. Relevant concepts from
these be
study '5
chapter.
systems
interpev
zationa‘
interagv
comuni
by too
author
from p
client
to isc
cooper
visor:
11pm.
deman
these bodies of social science knowledge will be utilized in the
study's conceptual framework and will be explained later in this
chapter. Services to clients are not delivered in a vacuum. A
systems and interorganizational perSpective combined with the use of
interpersonal techniques and the fulfillment of personal and organi-
zational role needs of community agency staff members comprise the
interagency collaboration conceptual framework of this study.
Comprehensive Community Rehabilitation
in Interagency Collaboration
The development of responsive, measurable, and economic
community-based rehabilitation programs is continually frustrated
by two major factors:
1. The lack of communication, cooperation, and func-
tional interaction among community agencies and
groups reSponsible for rehabilitation program
planning and implementation.
2. The lack of a sensible model and terminology on
which to plan, deliver, and measure rehabilita-
tion activities.
This effect is hardly surprising. Legislative acts proposing,
authorizing, mandating, and funding community programs often result
from political needs and political compromises as well as justified
client needs and scientific program planning. Also, agencies tend
to isolate turfs and define “kingdoms,“ confounding interagency
cooperation and interaction. Ego needs of administrators, super-
visors, and line workers also serve as reinforcers of territorial
approaches.
Present international, national, and local economic factors
demand more economical cooperative and measurable programs.
Politic
in the l
and com
both co
tion, 51
rented
on whic
Collabo
comuni
Social
comuni
respons
ing ant
scales
client:
been d
These
health
many 5
are or
inner
tion,
10
Politicians and government administrators, presently ”under the gun"
in the Watergate aftermath, are demanding accountability measures
and concrete results in community programs.
Three methodologies provide great promise as foundations for
both cooperative and understandable programs: Interagency Collabora-
tion, Social Competency, and Jordan-Guttman Facet Theory as instru-
mented in Attitude-Behavior scales.
These three systems may be melded into one functional model
on which community rehabilitation programs can be based. Interagency
Collaboration provides the rationale and guidelines for interagency
communication, planning, funding, implementation,and evaluation.
Social Competency is a methodology which can be used for identifying
community rehabilitation problems, designing specific rehabilitative
responses, in identifying gaps and overlaps in services, and measur-
ing and tracking rehabilitation results. The Jordan-Guttman ABS
scales provide a unique methodology for quantifying changes in
clients', or trainees' attitude-behaviors.
In recent years mental health rehabilitation programs have
been developed to meet the treatment needs of the mentally ill.
These programs extend across agencies and services, including mental
health, public health, social services, vocational rehabilitation,and
many similar service groups in the private sector. These programs
are usually comprised of a combination of major segments: outpatient,
inpatient, consultation and education, alternatives to hospitaliza-
tion, emergency services, and drug rehabilitation. These segments
represent
oped to d
addiction
8
the feeder
Treatment
nonexiste
usually 1
to preve
ill clie
of input
commit.
trative 1
and inte
inputs t
tion of
poured i
Neverthv
health 1
utilize.
and the
vith st
for thv
ll
represent the best, albeit imperfect, answers our society has devel-
oped to date to respond to the problems of mental illness and
addiction.
Such responses are still fragmented, often uncoordinated at
the federal, state,and local levels. Funding sources remain varied.
Treatment objectives often are unclear, effective prevention almost
nonexistent. Programs are often underutilized, tracking systems
usually ineffective if extant at all.
The major goal of a mental health rehabilitation program is
to prevent the onset of the disability, or to rehabilitate mentally
ill clients. To accomplish this, the program must secure a number
of inputs and organize a number of variables, such as funding, staff,
community support, clients, methodologies and theories,and adminis-
trative endorsements. These inputs and variables are interrelated
and intergenerating. These are, in systems theory terms, necessary
inputs to achieve an output--namely, the prevention or rehabilita-
tion of mental disability.
Millions of federal, state,and local dollars have been
poured into mental health programs and drug rehabilitation programs.
Nevertheless, it is the opinion of Virginia's state-level mental
health administrators that virtually all drug programs are under-
utilized in terms of the people who could benefit from such programs,
and there is little evidence to suspect that this is not also true
with state mental health programs in general.
Mental health centers and clinics remain ”9 to 5" operations
for the most part. Programs tend to be isolated from the mainstream
of conmu
which is
grannati
had only
programs
data rec
its prog
difficul
have had
comes as
if at al
perspect
the broa
explain
reierra?
of l‘ESPI
process
the eff
lhe pm
its pre
the tar
gran, i
other
uunity
12
of community agencies, offer traditional, if not archaic, “therapy“
which is at best unmeasurable and at worst conceptually and pro-
grammatically disorganized.
The effects are predictable. One drug program in Virginia
had only three percent (3%) of its clients “graduating" from its
programs. One mental health center has had no meaningful systematic
data recording or tracking system for the past five years in any of
its program units. It is readily apparent that programs have had
difficulty in successfully reaching and binding in clients and
have had little means to explain or justify their activities. It
comes as no surprise, then, that such program staffs relate poorly,
if at all, to the other service agencies, and have little sense of
perspective of how what is going on in their program relates to
the broader community rehabilitative effort. Poor collaboration may
explain low utilization of mental health programs in terms of low
referrals, lack of proper client maintenance, and a consequent lack
of respect for the program by the community at large.
Two major avenues are available then for analyzing the
process of referral and maintenance of clients. On the one hand,
the effectiveness of the treatment program itself can be questioned.
The pr0gram's understanding of the community rehabilitation problem,
its precisely defined response, the use of outreach approaches to
the target population, the method of binding-in clients to the pro-
gram, and the rehabilitation itself may all be ineffective. 0n the
other hand, collaborative efforts of the programs with other com-
munity agencies may be poor or nonexistent. One component of
comun
collah
may be
centre
gran a
ents'
(19491
disagr
agenc:
effec‘
refer
from
rule
in th
gran
util
of c
tern
cost
13
community collaborative failure is that the quality of interagency
collaboration may be lacking as well as the quantity. 0r agencies
may be interacting with poor agendas, weak methodologies, undefined
central terminology, vaguely defined problems, and nonspecific pro-
gram activities.
The crucial effects of intrastaff relationships upon cli—
ents' treatment was first clearly documented by Stanton and Schwartz
(1949). They described the highly detrimental results of staff
disagreement for hospitalized mental patients. Nevertheless, inter-
agency staff relationships have not been carefully studied for their
effects upon various aspects of client treatment such as appropriate
referral and participation in treatment programs.
The concept of SSR (Social Systems‘ Relatedness) comes
from systems theory and in this study calls for fulfilling the
role behavior needs of other staff members and significant others
in the community by a staff of a mental health rehabilitation pro-
gram. It is hypothesized that such collaboration increases program
utilization by increasing the number of referrals and the number
of clients maintained in the program, and is more feasible in
terms of amassing community resources, and control of program
costs.
However, just referring clients into a program is not the
final program goal. Clients are needed by a program, but there are
also other program needs. For example, a program needs clients to
whom it can adequately and responsibly respond in terms of treatment
and reh
thought
capacit
needs a
to pros
and the
to cliu
not re
call y
they a
strate
fulfil
0f con
all ir
study
puts
for 1
tens
envir
51th
seen
(lug
and the agency is actually able and in fact does respond effectively
l4
and rehabilitation. Therefore, the referrals must necessarily be
thoughtfully considered in terms of clients' needs and the agencies'
capacity to respond. Such referrals can only be made if clients'
needs are accurately assessed, program operations are clearly defined
to program staffs within the agency and throughout the community,
to client needs.
Further, agencies who duplicate efforts, as agencies who do
not respond to proven (or mandated) needs,will be in jeopardy fis-
cally and politically. Community programs, then, need clients, but
they also need credibility. This credibility is enhanced by demon—
strated program effectiveness, clear definition of agency roles, the
fulfilling of political and fiscal needs by responsible definition
of community needs, elimination of gaps and overlaps in services--
all in an interorganizational collaborative community effort.
The interorganizational environment is the focus of this
study because we are interested in the transfer of inputs and out-
puts across organizational boundaries. Thus, a promising perspective
for improving interorganizational relationships is that of'bpen sys—
tems theoryfl' It calls for a view of the organization and the
environment in which it operates.
Within the context of a systems theory approach, the acqui-
sition of referrals (input resource) can, for the most part, be
seen as one part of an exchange relationship. According to Blau
(1968) ”the concept of exchange refers to voluntary social actions
that are
when thr
rehabil
selves
procity
and the
are net
of the
in the
System
consis
This c
to an
admini
lllma
0f thi
and d[
asSllllu
tunic
15
that are contingent on rewarding reactions from others and that cease
when these respected reactions from others are not forthcoming."
Referrals, then, are exclusively seen as input resources to
rehabilitation programs, and will not usually be generated by them-
selves in the normal course of business. Some exchange or reci-
procity must take place between those individuals referring clients
and the staff of a mental health program.
The extent to which the "needs" of other service agencies
are met by the mental health administrators is a major determinant
of the other community agencies initiating or continuing to engage
in the referral of clients to the mental health program.
The conceptual framework of this study incorporates a social
system approach which is termed Social System Relatedness (SSR),
consisting of areas of SSR, techniques, and role behavior needs.
This conceptual framework will be explicated below and can be used
to analyze the interorganizational-oriented activities of agency
administrators and staff members. SSR might also be used as an
approach to altering agencies' collaborative behavior.
The following section deals with the open systems approach
of this study. Included in this section is a review of the concepts
and development of systems theory which is one major perspective
assumed by the study.
Review of Open Systems Theory
A frequent objection to organizational research is that "the
typical models of organizational theorizing concentrate upon
principl
indepen<
The resr
and int
system
on the
urganiz
light,
process
this at
An ana'
the op
analog,
of an
operat
"Oi en
ment.
fatter
undel
0f th
Cizec
urga,
Olga]
Spec
and
16
principles of individual functioning as if these problems were
independent of changes in the environment" (Katz and Kahn, l966).
The result is an emphasis on the concepts of production, efficiency,
and internal stability in analyzing organizations. This is a closed
system approach to organizational analysis because it concentrates
on the internal operations of an organization. Recently, however,
organizational researchers have viewed the organization in a new
light, applying some of the principles of biology and physics in the
process. This was the beginning of open systems thinking. Initially,
this approach considered somerrfthe biological aspects of organisms.
An analogy was made between organisms and organizations. It involved
the organism’s symbiotic relationship with its environment. The
analogy posited a tie between organism and environment, consisting
of an exchange between them, an exchange that was necessary for the
operation of both. In applying this analogy the organization does
not exist in isolation but operates with close ties to its environ-
ment. For the organization, then, the environment is an essential
factor underlying the system's models (Buckley, l967).
The analogy of an organization as a mechanistic or organic
model occurred at the beginning of systems thinking. As this school
of thought has developed these approaches have been widely criti-
cized. Thus, Buckley (T967) speaks of the mistake of equating the
organization with an organism and not the entire species. The
organization in this system should not be an organism, but the
species, for if it were an organism, then the parts would cooperate
and not compete in a struggle for survival (Buckley, l967).
F
extent 01
is thougl
and as $1
the orgar
burden or
1967).
research
today.
that the
general
dSpects
lrist:
The
are
tom
may
nos-
uhe
don
und
the
dellellde
He Polr
traffic
leachr,
AS the
17
Physical systems also differ from social systems in their
extent of purposiveness; therefore, the analogy to physical systems
is thought to be erroneous. Social systems are more goal directed
and as such have embodied in them the concept of feedback between
the organization and the environment. This places a much larger
burden on the input, throughput, and output of the system (Buckley,
T967).
Work in this area has given the field of organizational
research the concept of "systems,“ usage of which is fashionable
today. However, as Blegen (l968) points out, this is not to state
that there exists one "system school”; although it does signify a
general approach to the study of organizations, even if different
aspects of those organizations are stressed.
The significance of this approach is stated by Emery and
Trist:
The environmental contexts in which organizations exist
are themselves changing, at an increasing rate, and
towards increasing complexity . . . . In a general way it
may be said that to think in terms of systems seems the
most appropriate conceptual response so far available
when the phenomena under study at any level and in any
domain display the character of being organized, and when
understanding the nature of interdependencies constitutes
the research task (Emery and Trist, 1965, p. 2l
Warren (T967) expands this notion of complexity and inter-
dependency in the development of the concept of “density of events.“
He points out that as the density of events increases, such as when
traffic increases to the point of needing a light, the chance of
reaching stability by mutual adaptation and competition is reduced.
As the density of events increases, the focus is on the occurrence
of in
also
actor
resea
stand
tems
is be
hon:
acth
that
aPPT
is a
of t
many
oh
oh
dl‘l
T8
of interaction and its structure. Moreover, this higher density
also results in new forms of interaction for different types of
actors.
As the environment becomes increasingly more complex and as
researchers focus in on the network of relationships to aid in under-
standing an organization's operation, the assumption of an Open sys—
tems approach becomes more significant and almost unavoidable. This
is because the area of interest is the relation between organiza-
tions; therefore, an approach that focuses on the nature of inter-
action among subunits will be more appropriate than a perspective
that focuses on the subunits alone.
Thus open systems theory is a promising perspective or
approach for use in analyzing interorganizational relationships. It
is a major vantage point of this project. It has been called a "way
of thinking and a way of analysis that accommodates knowledge from
many sciences" (Janchill, l969).
A system is a set or arrangement of parts related to form a
whole, such that a change in one part causes a change in the whole.
Blegan (l968) cites the definition of concept as "a set of objects
together with the relationships between the objects and their attri-
butes." The relationships "tie the system together" and the
environment "is the set of all objects, a change in whose attributes
affects the system and also those objects whose attributes are
changed by the behavior of the system“ (Blegan, l968). To deter-
mine when an object is part of the environment, one draws a boundary
around the phenomenon one is studying. Everything within the
bounda
l968) .
and ii
the to
bound
poten'
as th
syste
excha
It is
tens
Systu
The (
ilhiil
(Bus
olos
dete
the
all
holes
him
not
tau
ing
v ,
19
boundary is the system, outside of it is the environment (Blegen,
1968). The perspective is to view both the system (the organization)
and its environment—~in short, an open systems approach. Dill uses
the term "task environment," which is a more workable concept than
boundary maintenance, because it compresses those inputs which bear
potentially on goal setting and attainment (Dill, 197T).
The distinction between "open" and "closed“ systems, as well
as their respective approaches, relates to the interaction between
systems and their environment. A system is Open, generally, when an
exchange occurs across the boundaries between system and environment.
It is closed when no interchange occurs. Hence, with an open sys—
tems perspective, one is interested in the exchange and relation of
system to environment. This can be stated in terms of “entropy.“
The closed system increases in entropy, or in other words, runs down,
while the open system is negentropic or tends to decrease in entropy
(Buckley, 1967). By extending this distinction between open and
closed systems, we see that within a closed system approach one
determines or has knowledge of cause and effect relationships from
the results of action within the system. Furthermore, the actions
all arise from within the system. With an open systems approach,
however, the cause and effect relation is more difficult to deter-
mine because the consequences within the system might arise from
actions outside the system, that is, actions in the environment.
Causal actions could then extend throughout the system with vary-
1."9 degrees of effect (Thompson, l967).
cones
cont
openr
nair
men
of]
lag
Sys‘
lie
the
51s
des
20
Herein lies the dependence of the system on the environment
for energy. As Katz and Kahn (1966) point out, the organization is
"continually dependent upon inputs from the environment." Moreover,
"the inflow of materials and unit energy is not constant. The
flow of energy is broken up into the stages of input, transformation
or throughput, and output. With this perspective referrals can be
conceptualized as an input resource, which is necessary for the
continued existence of the organization. This implies a degree of
openness of the organization to its environment.
In this process of energy transfer, only throughput involves
a stage contained within the system itself; the others involve the
system and some parts of its environment. Because of this energy
transfer, there is the premise of constant flux for the organization,
although it seeks stability. Rice (1963) says that a characteristic
of an open system is that "it exerts forces to attain, and then to
maintain, a steady state" (p. 184). In an effort to make the environ—
ment more predictable, organizations might engage in the investment
of relationships with other organizations.
Systems theory at the same time tends to be very general and
vague. In its focusing on the ”organization-set" of the total
system, a little precision is lost in attempting to have a broader
view. Moreover, the very generality of systems theory means that
the concept can be manipulated according to individual bias. Given
these shortcomings and our realization of their existence, open
systems theory nevertheless is a useful tool in any attempt to
describe and view an organization's operation in its environment.
‘
In fact
entirel
to into
sions,
theory
to enhe
the sys
real it;
highly
concep
testin
review
agency
incorp
this n
study
used i
in eel
Usefu'
iitior
the rt
1more
is th
21
In fact, it is essential, for any other approach which is focused
entirely on a particular subunit would not provide a viable approach
to interagency relationships.
From the systems perspective is derived a number of dimen-
sions, described below, for viewing organizations. While systems
theory is the vantage point, the dimensions indicate means of action
to enhance agency effectiveness, and are the functional elements of
the systems perspective.
A conceptual framework attempting to explain a large area of
reality based on interagency collaboration runs the risk of being
highly abstract and difficult to translate into reality. Such a
conceptual framework may well be a prelude to further research in
testing various elements of hypotheses of the framework.
Literature will be reviewed below. The focus of the initial
review will be upon discovering useful concepts for effecting inter-
agency collaboration. Such an applicable conceptual framework can
incorporate only a small number of unified concepts at one time. In
this way, empirical tests become possible. We are attempting in this
study to glean from social science findings knowledge that can be
used to improve comprehensive community planning and service delivery.
An eclectic approach from various social science areas could be most
useful. The conceptual framework for effecting interagency collabo-
ration must at the same time use social science findings, deal with
the realities of collaboration, and, if found to be effective, be
communicable to practitioners. This collaboration among agencies
is the necessary foundation for the rehabilitation process itself.
Bell
col'
pm
901
and
eff
1ap
tia
res
ope
is:
oil
till
22
Below is a review and discussion of work done in the area of
collaboration.
Coordination, Coogeration, and
COllaboration
Those who work at providing mental health rehabilitative
and social services are probably more aware than other professionals
of the problems in planning and service delivery. Potentially
effective programs remain underutilized by clients, gaps and over-
laps of services are apparent and result in either a lack of essen-
tial services of competition between agencies. Moreover, community
resources may be wasted when a comprehensive plan is not in
Operation.
As a result, community counselors have been concerned with
issues regarding collaboration, COOperation, and coordination with
other professionals and agencies to reduce the problems and improve
the delivery of services.
The interest in this subject is reflected in the number of
articles emphasizing the importance of collaboration. Yet most of
the professional articles dealing with this subject simply survey
the issues involved and emphasize the need for collaboration
(Visotsky, 1966). Despite the vital practical implications for
clients in enhancing effective collaboration between professionals
and agencies, there has been a relative lack of integration of recent
social science findings and actual experience on the community level
to enhance collaboration.
Relatively little sophisticated conceptualizing of the vari-
ous issues in collaboration as well as translating the social science
knowlec
of refs
in the
and Ca:
litern
artich
agency
streng
site 0
do not
Moreov
labora
and on
Rein (
coordi
°lsani
depent
on wh;
A5 Pm
and h
healrl
tiong
other
State
IIIIIIIIIIIIIIIIIIIII33:_______________________———7 ‘_——"”
23
knowledge we possess into practical planning and interventive frames
of reference has been accomplished. Behavioral sciences have only
in the last decade begun to relate to interorganizational behavior.
Articles by Parnicky, Anderson, Nakoa, Thomas (1961), Black
and Case (1973), and Wolkon (1970) exemplify much of the social work
literature on "coordination and cooperation.” These particular
articles deal with the securing of referrals as the focus of inter-
agency cooperation. The articles generally point out the need for
strengthening referral procedures, the need for cooperation, and
cite obstacles preventing such cooperation. These articles, though,
do not present a conceptual framework for achieving such cooperation.
Moreover, the distinction between coordination, cooperation, and col-
laboration, is not usually clarified.
Reid (1969) sees coordination of services as an ideal state
and carefully lists many of the reasons why this goal is so elusive.
Rein (1970), on the other hand, points to the dangers of too much
coordination, and he adds that confusion and competition between
organizations may be all for the best—-otherwise a client may be
dependent upon one social worker or agency who will impose controls
on what he considers deviant behavior on the part of the client.
As Powell and Riley (1970) point out, the coordination, development,
and integration of relevant services can place the community mental
health agency "in a potentially competitive and threatening rela-
tionship to other agencies and private practitioners" (p. 120). Onthe
other hand, Kahn (1973) points out that "efforts need to be inte-
grated, interrelated policies coordinated. This goal does not
result
collabl
and the
is to i
cept o
achiev
tion a
result
tion a
by Mo
New
Mott
24
result simply from value orientation but the belief that increased
collaboration will lead to a system with reduced overlap of services
and therefore, increased efficiency" (p. 7). Much confusion, then,
is to be found in the social science literature regarding the con-
cept of coordination. Thompson (1967) outlines three methods for
achieving coordination. These include:
1. Standardization--which involves establishing rou-
tines and rules to constrain the actions of an
organization and thereby to make them consistent;
2. Planning--which creates a schedule for the inter-
dependent units to govern their actions; and
3. Manual adjustment—-or “feedback" in March and
Simon's terms, which involves the transmission
of new information while in action.
These three methods involve progressively more communica—
tion and decision and include real costs for the organization as a
result of the coordination.
Kahn (1967) cites a number of methods for achieving coordina-
tion of policy and programs through:
1. The structuring of executive and administrative
authority;
2. The formal administrative mechanisms at the level
below the executive;
3. Interagency, interdepartmental, or interorganiza-
tional committees; and
4. Joint or unified service operations.
The ambiguity of the term coordination is well pointed out
by Mott. In essence, it is the value which we attach to the term
coordination and the ways in which it is secured. According to
Mott (1970):
Coc
niz
are
tai
uhi
ser
"often
interag
imply ‘
concep
tradit
ence f
tOgeth
about
carrie
betuee
bringy
01‘ bel
15 on
25
Coordination is an ambiguous term that describes all orga-
nized behavior, for the efforts of individuals and groups
are coordinated when their behavior is concerted in respect
to some desired purpose or consequence. The term only
takes on specific meaning in relation to the methods by
which coordination is accomplished and the ends that they
service (p. 55).
White (1968) points to cooperation including processes
"often called collaboration, teamwork, multidiscipline approach or
interagency integration." By whatever technical name,theseprocesses
imply individuals working together towards a shared Objective.
The term “cooperation,“ according to Cohen (1969), may be
conceptually analyzed among five types of cooperation:
automatic,
traditional, contractual, directed, and spontaneous.
Collaboration seems more appropriate as the frame of refer-
ence for this study than that of cooperation or coordination.
Although COOperation emphasizes association or working
together for a mutual objective between groups, it says nothing
about the relative position of the groups that are cooperating.
Coordination, on the other hand, isidentical with "being
carried out from above" and hints at a less than equal relationship
betweenifluepartners. The term coordination can be conceived as
bringing "into common action" various programs whose aims, skills,
or beliefs are strikingly different (Stukes, 1965).
In comparison to cooperation and coordination, collaboration
is usually associated with more equality and involvement among the
partners in any particular undertaking. An exchange or reciprocal
relationship will exist.-
tend
this
find
retu
tend
thou
rela
26
In focusing on the collaborative efforts made by one agency
toward another the sphere of interest is the interorganizational
environment and the relationships within that sphere. The concern
then becomes relationships between organizations as reflected in the
relationships between the administrators and staffs of different
organizations. These relations assume importance since organiza-
tions cannot collaborate without both administrators and staffs of
those agencies collaborating.
One way to look at interagency collaboration is through
exchange theory. Exchange theory provides a means to conceptualize
the collaborative process as a flow of goods between organizations.
Exchange, as defined by Levine and White (1961), refers to "any
voluntary activity between two organizations which has consequences,
actual or anticipated, for the realization of their respective
goals or objectives“ (p. 583).
Gouldner (1970) criticizes the concept of exchange for its
tendency to become ”more and more one sided.” To counterbalance
this tendency, Gouldner prefers the concept of reciprocity which he
finds "implies that each party receives something from the other in
return for what he has given him.” Gouldner maintains that people
tend not only to receive, “but to reciprocate relationships“
(Gouldner, 1970).
For Thompson (1967), the result of a reciprocal
relationship is a form on interdependence between organizations.
It is a situation in which the outputs of one organization become
the inputs of another; thus each organization involved is penetrated
by another organization.
tionsh'
barrier
mental
values
obstac
Rome 1
Comprg
cOlunur
11' erg .
shoe
1
flfiflh .7
IIIIIIIIIIIIIIIIIIIIIIl33333___________________________‘___—_________7777"7777'
27
Another approach for understanding interorganizational rela—
tionships can be found in the literature dealing with obstacles or
barriers in delivering human services.
Furman lists seven obstacles in the development of community
mental health centers. His approach questions various professional
values and practices as well as community beliefs. Furman's seven
obstacles are listed below:
The obstacles that we consider to be paramount for the
next decade or so are the following: (1) the persisting
illusion of "cure” as the standard goal, coupled with
emphasis on a higher status for long-term or “open-end" -
psychotherapy, as well as depreciation of other methods; =
(2) rigid concepts of professionalization, interdiscipli-
nary conflicts and lack of clarity about the boundaries of
the field itself; (3) overestimation of public tolerance
of the mentally ill; (4) postponement of evolutionary
approaches due to a magical aura attached to the term CMHC
itself; (5) the dominance or primary of research, result—
ing in overall selectivity of intake; (6) inappropriate
training models in community mental health settings, lead-
ing to the same self-defeating result; and (7) abuse or
distortion of the mental health consultation and referral
processes (Furman, 1967, p. 757).
Rome (1966) extensively surveys barriers to the establishment of
comprehensive community mental health centers. He cites a model for
community action that is intended to circumvent organizational bar-
riers. His behind-the—scenes attack on the decision-making power
structure includes the following six steps:
) informing the executive committee of the Board of
Health;
) conferring with leaders ofthepower structure;
) involving community professionals;
) stimulating citizen interest;
) securing support from leaders; and
) obtaining action from policymakers (Rome, 1966, p. 48).
areas
of the
to re
prior
commu
back,
to 0t
(9) d
Previ
ness.
to co
Ofga
Pres
PFOb
IIIIIIIIIIIIIIIIIIIIIIIIII33_____________________——fir
28
It is noted in the text that a deficiency in any of the
areas of community planning--professional involvement, utilization
of the existing power structure—-will create a barrier to any attempt
to reconcile overlapping and competing bureaucracies (Rome, 1966).
Borus (1971) speaks of eight obstacles which may lead to a
prior antagonism between the private medical practitioner and the
community mental health centers. These include (a) lack of feed—
back, (b) fear of receiving “dumped” clients, (C) lack of sensitivity
to others, (d) differing modes of behavior and decision making,
(8) different funding patterns, (f) fear of "snooping," (9) poor
previous referral experience, and (h) fear of being put out of busi—
ness. Borus goes on to list a series of strategies and techniques
to counteract antagonism and effect collaboration.
Lastly, Dubey (l968) lists a series of socio—cultural fac-
tors which lead to resistance to technological change in traditional
socities. The technological change may (a) not be approved by
significant others, (b) be incompatible with their expected role
behavior, (C) conflict with their value system, (d) not be related
to their felt needs, and (e) bear a very wide impact upon their
lives. The factors listed above are thought provoking in the com-
plex area of human service delivery.
The obstacles or barriers approach to understanding inter-
organizational relationships has its limitations. The literature
presented above provides some helpful perspectives for viewing the
problem and suggests some helpful strategies and techniques.
Ff
concep
in the
servic
collat
envirc
intere
across
tiona‘
01 thl
dSa'
are e
tiling
those
Oi‘ga]
deli
IIIIIIIIIIIIIIIIIIIIII3333:______________________———7
29
In the following chapter, we shall expand upon the study's
conceptual framework alluded to in this chapter, and begin to tie
in the relationship of Interagency Collaboration, as a system, to
service delivery in a Social Competency model.
Interorganizational Relationships
As was indicated in the sections on open systems theory and
collaboration, one concern of this study is the organization, the
environment, and the relationship between the two. Since we are
interested in interagency collaboration and the flow of services
across organizational boundaries, the concern becomes interorganiza-
tional relationships. Therefore, this section involves a discussion
of the literature on interorganizational relationships and its use
as a frame of reference for interagency collaboration.
The interorganizational field has only recently been recog-
nized as a distinct area of study in the social sciences (Epstein
and Rothman, 1971). Both Etzioni (1969) and Warren (1967) point to
the growing literature on interorganizational relationships and to
the need for research in this area.
The areas of health, welfare, and community organization
are especially well suited for studying interorganizational rela-
tions. Most of the articles in the interorganizational field are in
those three areas.
Vlasak and White (1970) explain the applicability of inter-
organizational relationships to the study of the health service
delivery system:
the el
such a
"the r
more a
throug
theory
11
ol
11
Zr
—7_
30
Any attempt at "rationalization" of the American health
service delivery system must inevitably come up against the
problems of recognizing interorganizational relationships
and adapting, changing, or bringing them about. This neces-
sity affects the most naive, exhortative, general coordina-
tion schemes as much as the more modest and realistic ones.
While such problems are not limited to the health field, it
is the field where problems of interorganizational relation—
ships seem to be currently most widely noted, discussed, and
occasionally even tackled on a large scale. Coordination,
cooperation, comprehensiveness, planning-~all of these and
others are only slightly more specific, directional terms
for the same generic phenomenon: They all speak of proc-
esses that by definition take place between and among, as
well as within, organizations. Endeavors intended or actu—
ally undertaken under the banners of Regional Medical Plan—
ning or Comprehensive Health Planning can be seen as pure
examples of interorganizational processes (Vlasek and White,
1970, p. l)
Etzioni (1969) indicates that agencies cannot usually control
the elements necessary or helpful to carrying out their operations,
such as securing funding and clients. Indeed, Etzioni states that
"the need for a sufficient number of clients, for example, is often
more efficiently met through exchange with other organizations than
through independent casefinding procedures“ (p. 120).
The interorganizational field is closely tied to systems
theory. Warren states:
The concept Of interorganizational field is based on the
observation that the interaction between two organizations
is affected, in part at least, by the nature of the organi-
zational pattern or network within which they find them-
selves (Warren, 1967, p. 398).
Emery and Trist (1965) point to ”those processes in the
environment itself which are among the determining conditions of the
exchanges" between the organization and elements in its environment.
The additional concept of the causal texture of the environment at
selec
over
dlnam
field
the i
We
from
11am
like.
with
than
IIIIIIIIIIIIIIIIIIIIIIII3333:______________________———7
31
a social level of analysis is necessary, according to Emery and
Trist. They add:
With this addition, we may now state the following general
proposition: that a comprehensive understanding or organi-
zational behavior required some knowledge of each member of
the following set, where L indicates some potentially law-
ful connection, and the suffix 1 refers to the organization
and the suffix 2 to the environment:
L 11, L 12
L 21, L 22
L 11 here refers to processes within the organization-—the
area of internal interdependencies; L 12 and L 21 to
exchanges between the organization and its environment--
the area of transactional interdependencies, from either
direction, and L 22 to processes through which parts of the
environment become related to each other—-i.e., its causal
texture-—the area of interdependencies that belong within
the environment itself (Emery and Trist, 1965, p. 28).
In a similar vein, Terreburry's (1971) thesis is "that the
selective advantage of one intro— or interorganizational configuration
over another cannot be assessed apart from understanding of the
dynamics of the environment itself“ (p. 70).
A systems approach is at the basis of the interorganizational
field. Indeed, the quickly changing network, its complexities, and
the interrelated nature of organizations indicates the necessity of a
systems approach to the interorganizational field.
Literature reviews of the interorganization field, ranging
from listings of articles to comprehensive critiques can be found in
Warren (1967), Terreberry (1971), Turk (1960), Evan (1971), and
Aiken and Hage (1968). White and Vlasak (1970) have presented us
with a highly sophisticated collection of papers on interorganiza-
tional relationships in health. The papers represent the ”state of
the art" of the interorganization field. We shall present below the
thrust
field.
hypoth
standi
(1963)
organi
fied t
These
a Sim
on th
31’ to
input
Gums
of it
turn
They
IIIIIIIIIIIIIIIIIIIIIIII3333:______________________———fi
32
thrust of the major articles which comprise the interorganizational
field. Some have conceptual frameworks and others, series of
hypotheses.
In studying interorganizational relationships and under—
standing the elements of collaboration, Levine, Paul, and White
(1963) advise those who study health and welfare agencies to study ’
organizational factors which influence collaboration. They identi-
fied three organizational factors as determinants of interaction.
These include:
1. The function of the agency and therefore the ele— I i
ments of inputs needed;
2. The access the organization has to elements out-
side itself or its relative dependence on the
local environment; and
3.
The degree to which domain concensus exists.
Gummer (1972) approaches interorganizational relations from
a similar perspective as Levine, White, and Paul. His emphasis is
on the use of systems theory in interorganizational relationships.
By categorizing organizations in tenns of the concentration of
inputs, and the acceptance of claim to function (domain concensus),
Bummer establishes a typology of organizations similar in a number
of its main points to the framework of Levine, White, and Paul.
Hylton and Litwak, on the other hand, take a more "struc-
tural" view of interorganizational relationships and coordination.
They stress that:
Interorganizational analysis suggests two important facets
of analysis which differ somewhat from intraorganizational
analysis: (1) the operation of social behavior under
condi
which
than
(Hylt
t
such as a
whose “me
mmalor
ized coor
1
their ma
toor
tenc
agen
defi
izes
ence
coor
orga
P- 4
Standard
tiOnal r
ence hit
“10“ int
frame 0.
factor .
With 0t
°lganiz
Scircit
IIIIIIIIIIIIIIIIIIIIIIZ3I:____________________———fi
33
conditions of partial conflict and (2) the stress on factors
which derive equally from all units of interaction rather
than being differentially weighted by authority structure
(Hylton and Litwak, 1962, p. 398).
Hylton and Litwak (1962) identify the coordinating agency,
such as a community chest or social service exchange, as a mechanism
whose ”major purpose is to order behavior between two or more other
formal organizations.” The authors view this mechanism as “special-
ized coordination” (p. 399).
From this point of departure, Hylton and Litwak present
their major hypothesis:
Coordinating agencies will develop and continue in exis-
tence if formal organizations are partly interdependent;
agencies are aware of this interdependence, and it can be
defined in standardized units of action. What character-
izes the three variables in this hypothesis (interdepend-
ence, awareness, and standardization of the units to be
coordinated) is the extent to which they are tied to the
organizations to be coordinated (Hylton and Litwak, 1962,
p. 400).
The three concepts of interdependency, awareness, and
standardization are used by the authors for analyzing interorganiza-
tional relationships and coordinating mechanisms.
Aiken and Hage (l968) relate an organization's interdepend-
ence with other organizations, or the impact of the environment,
upon internal organization behavior. In the interorganizational
frame of reference, the scarcity of resources is identified as the
factor that forces organizations to engage in cooperative activities
with other organizations, thus creating greater integration of the
organizations in a community structure.
Assael (1969) also related functional interdependence to the
scarcity of resources. The potential for conflict is high in
situat
when i
there
condit
for st
associ
frau
Shor
aim
34
situations of functional interdependence. Conflict may be positive
when it leads to a more stabilized system, but destructive when
there is lack of recognition of mutual objectives. Assael lists
conditions for constructive conflict.
Turk (1973) utilizes an interorganizational level of analysis
for studying the integrative significance of government and voluntary
associations. He contends that:
The establishment of formal relations among an important set
of the community's organizations depends upon the community's
capacity for such relationships and upon the need for them.
Capacity is defined in terms of the community's overall
organizational structure, measured here by two organizations'
sources of integration: (1) the scale and diversification of
municipal government, and (2) the extent to which voluntary
associations are community-wide and uncontested (Turk, 1973,
p. 37)
Turk generates two major hypotheses that are confirmed by his
data. They are:
Hypothesis 1. Formal relations in any broad class of local
organizations will occur more frequently (a) the more diver-
sified the municipal government and the larger its scale or
(b) the less contested and the more community-wide the
voluntary associations.
Hypothesis 2. The correlation between the need for formal
relations in any broad class of local organizations and the
occurrence of such formal relations will be greater (a) the
more diversified the municipal government and the larger
its scale or (b) the less contested and the more community-
wide the voluntary associations (Turk, 1973, Pp. 42-43).
The authors cited below relate also to the individual in the
framework of interorganizational relationships. Yuchtman and Sea-
shore (1962) utilize a conceptual framework based on a systems
approach. The framework views the distinctiveness of an organization
as an identifiable social structure and its interdependence with the
enviro
SUCCES
genera
Speci‘
ways:
towar
of wl
envi‘
trib
outp
“Bot
35
environment. Organizational effectiveness is to be measured by
success in securing scarce and valued resources.
A ”bargaining position” is viewed as pointing to the more
general capability of the organization as a resource-getting system.
Specific goals are incorporated in this conceptualization in two
ways: (a) as specifying means or strategies employed by members
toward enhancing the bargaining position of the organization, and
(b) as specifying personal goals of members of the organization.
The better the bargaining position of the organization, the more
capable it is of allowing the attainment of the personal goals of
members (Yuchtman and Seashore, 1962).
Thompson (1962) developed a typology of output roles, all
of which are boundary Spanning roles linking organization and
environment. The output roles are designed to arrange for the dis-
tribution of the organization's ultimate product or services. The
output roles are defined in part by reciprocal roles of non-members.
”Both member and non—member roles contain the expectation of closure
or completion of interaction or bringing the relationships into a
new phase." We feel that the concept of boundary spanning roles can
also be used in viewing input transactions which are the focus of
this study. Thompson has emphasized that within the organization's
structure an individual worker's role may span the boundaries of the
organization.
Evan (1971) utilizes the dynamic concept of “role-set” for
analyzing role relationships. “A role-set consists of the complex
of roles and role relationships that the occupant of a given status
has by V'
of depart
Instead i
will now
actions
"The rel
set are
personne
services
1ridivid
lie feel
in mi
the mo:
01 act
Giganj
36
has by virtue of occupying that status.” With role-set as a point
of departure, Evan develops the concept of “organization-set."
Instead of taking the individual as a unit of analysis, the unit
will now be an organization or class of organizations. The inter-
actions the organization has within its network are then traced.
"The relations between the focal organization and its organization-
set are conceived as mediated by: (a) the role-sets of its boundary
personnel, (b) the flow of information, (c) the flow of products or
services, and (d) the flow of personnel."
Evan's dimensions of organization sets is as follows: '1,
1. Input vs. output organization sets;
2. Corporative vs. normative reference organization;
Size of the organization-set;
3‘»)
Concentration of input organizational resources;
5. Overlap in membership;
6. Overlap in goals and values; and
7. Boundary personnel (Evan, 1971).
In his notion of boundary personnel, Evan deals with the
individual's role and behavior in an interorganizational context.
We feel a stronger emphasis upon understanding an individual's role
in an interorganizational relationship.
The major interorganizational studies discussed above for
the most part are either too vague to indicate any definite course
of action or deal with effecting collaboration and overcoming
organizational obstacles to successful collaboration.
organi
than r
less,
coope
infan
dimen
empir
proce
labor
ownl
foun
betw
ton
tio
ffl
cit
37
Reid (1970) believes the representative sample of inter-
organizational theories he studied "offers us better descriptions
than explanations of cooperation among organizations.“ Neverthe-
less, they make "us aware of the range of factors that may affect
cooperation in giving us systematic ways Of viewing them" (p. 99).
Seemingly, the interorganizational field is still in its
infancy, being highly abstract and comprising conceptual frameworks,
dimensions, and hypotheses which have not, for the most part, been
empirically tested. Moreover, little has yet been translated into
processes or practice for use in effecting interorganizational col-
laboration. The interorganizational perspective has influenced our
own thinking and the development of some of this study's major
foundation included in the conceptual framework. Much overlap exists
between many of the studies presented above. Nevertheless, if we are
to effect and enhance interagency collaboration in human services
delivery, the individual will be the beneficiary of any form of
effective interaction.
This study is interested in interstaff (including administra-
tors) collaboration and the effect of collaboration on the acquisi-
tion of inputs, specifically the development of programs, elimination
0f gaps and overlaps, and efficient services. Reciprocal need ful-
fillment is an integral element in the collaborative process. To
cite Piedmont (1968), ”the failure to reciprocate leads to withdrawal
of initiated communication" (P- 31)-
Interorganizational programming demands a "quid pro quo.“
In this study, the "quid" might be fulfilling legislative mandates
and ti
goverr
inclu
organ
"need
reinf
fillm
into
inter
behal
Persl
coll
have
Each
also
beha
011
iii
org
act
19f
38
and the "quo" could relate to fulfilling the needs of the local
governing bodies. The role behavior needs of agency representatives
include personality makeup, the role of the staff member in the
organization, and organization needs. The extent to which these
"needs" are fulfilled will largely determine the completion and
reinforcement of an exchange or reciprocal relationship. Need ful-
fillment then will be viewed in terms of the effects of the inputs
into the organization. Lastly, a focus on the individual in the
interorganizational context will emphasize personality and role
behavior need fulfillment for enhancing interagency collaboration.
Personality and Role Behavior Needs
In previous sections we have discussed open systems theory,
collaboration, and interorganizational relationships, however, we
have not yet dealt with the individuals involved in collaboration.
Each of these individuals besides having a role in the organization
also has certain role behavior needs. The importance of these role
behavior needs will be discussed below.
The development of the human resources school in the study
of organizations is a dramatic change from the traditional "scien-
tific management“ emphasis. With the new approach, the behavior of
the organization's member is determined not only by his role in the
organization but also by his personality. Role is defined as "definite
acts or complexes of customary ways of doing things organized about
a Particular problem or design to attain a given objective" (Inkeles,
1964, p. 66). Individuals may have comparable job descriptions
and y
nant
becau
it is
he al
nize
is t
relf
focu
skil
sit
fiv
can
act
it
39
and yet may carry out their roles differently depending upon their
own unique personalities. The role itself will be a major determi—
nant of an individual‘s behavior in a work situation. However,
because personality has some impact on the performance of a role,
it is necessary to delineate the personality variables involved.
An individual develops a self-concept through interaction;
he also develops a concept of others. Both concepts work to orga-
nize behavior. Behavior then represents an ongoing process which
is the result of a transaction between the individual and others.
It is posited that patterns of behavior are in response to and
relfect a "need for that individual." The study of personality then
focuses on the individual as a system of needs, feelings, aptitudes,
skills, and defenses (Smelser and Smelser, 1970).
Murray defines needs as:
A construct (a convenient fiction or hypothetical concept)
which stands for a force . . . a force which organizes
perception intellection, conation and action in such a way
as to transform apperception in a certain direction, an
existing, unsatisfying situation (Hall and Lindzey, 1970,
p. 175).
Maslow (1970) constructed a need hierarchy for the work
situation. He separated the needs struCture of individuals into
five categories: (1) physiological, (2) safety, (3) belonging,
(4) self—actualization, and (5) esteem. The five needs categories
can be divided into deficit and growth needs, of which self—
actualization is the only growth need.
Bartow (1972) uses the concept of need to illustrate the
idea that individuals participate in activities for a number of
reasor
satis
an ac
actor
effe
indi
in 1
ing
We
the
dir
Stl
16!
40
reasons. In participation, there is an exchange that occurs and
satisfies some individual's needs. As a result of the interaction,
an actor will satisfy to an extent some of the needs of the other
actors participating in the interaction.
Many studies have been conducted on personality and needs as
influencing job performance. Aram, Morgan and Esbeck (1971) studied
collaboration, needs satisfaction, and goal attainment. They
hypothesized that collaboration and consensus in interpersonal rela-
tions would benefit both the individual and the organization. The
results of the study indicated that individuals do benefit from Ill
collaboration and consensus; however, it did not confirm the hypothe-
sis that organizations benefit from collaboration and consensus.
Yet, team collaboration was not an obstacle to the organization's
effectiveness.
The unit of analysis in Murray's conceptual efforts was the
individual's needs (Hall and Lindzey, 1970). Since he was interested
in human motivation, his framework incorporated twenty needs reflect-
ing the complexity of human motives. Like Maslow, Murray employs the
idea of prepotency. He suggests there is a hierarchy of needs which
is constantly changing as needs are being satisfied according to
their hierarchical ordering.
The delineation of the "needs” of individuals should have a
direct bearing on program design and program directions. In this
study we are interested in the needs of community citizens, the
response by the community programs to these citizens, and the
mutual fulfillment of both organizational and individual needs by
the n
model
munit
needs
tion
tency
Face
deve
prog
tudr
hasr
Soc
for
US(
41
the response. Thus the concern of this study is the operational
model that provides a map for interagency collaboration on the com-
munity level, a methodology designed for precise responses to client
needs, and a conceptual approach to melding interagency collabora-
tion with these specific rehabilitative responses (social compe-
tency).
In summary, this section of this chapter has emphasized the
usefulness and interrelatedness of an approach for enhancing inter-
agency collaboration which would use perspectives of systems theory,
collaboration, interorganizational relationships, and an individual's
role behavior needs.
In the following sections of this chapter we shall address
Facet Theory and the theory of Social Competency in its recent
development and in its implications in a community rehabilitative
program.
Facet theory provides the theory base for measuring atti-
tudes, and attitude changes. Facet theory also serves as a theory
base for the design of social rehabilitation programs based on a
Social Competency theory model. A review of Facet Theory is there-
fore critical for the purposes of this study.
The Guttman-Jordan Facet Theory
One of the perennial problems in mental health programming
is the identification and utilization of theories and instruments
useful in the evaluation of prevention programs.
clinica'
(in the
ing of
mental
changes
measuri
Guttman
dissert
1959, l
tive; i
le ir
attrac‘
115 lo
ing to
quanti
derdar
resper
in an
depenl
d1Vey~
Parts
IIIIIIIIIIIIIIIIIIIIIIIIII3:—___________________________—'—__i
42
The Guttman-Jordan Facet Theory provides a conceptual,
clinical, and instrumental base for measuring attitudes as a facet
(in the broad sense) of behavior. Behavior change, not mere impart-
ing of information, is postulated as the most essential goal of
mental health prevention. Evaluation activities must measure such
changes.
Because of its import and applicability for quantitatively
measuring the effects of prevention programs, a review of the
Guttman-Jordan Facet Theory is included as an integral part of this
dissertation.
The quest of Guttman-Jordan's attitude facet theory (Guttman,
1959, 1970, 1971; Jordan, 1971a, 1971b) is to quantify the qualita-
tive; to be able to construct a scale, an index, an instrument which
will indeed be able to "measure” attitude-behaviors. Two of the most
attractive traits of the Guttman-Jordan proposition are the rigor of
its logic and the precision of its “ordering principle” in attempt-
ing to introduce the concept of semantic ”structure” as a means of
quantifying qualitative data (Foa and Turner, 1970).
Contrary to many other psychological researchers, Guttman—
Jordan define an attitude as a “delimited totality of behavior with
respect to something" (Guttman, 1950a, p. 51). Thus, they consider
an attitude as a whole, a universe, a totality: composed of inter-
dependent parts, which parts can be subdivided and rearranged in
diverse a priori specified ways to represent the given whole.
It is this concept of a content universe or whole, and its
parts of components as applied to attitude-behavior, that "allows“
the r
facet
objec
the p
under
pdet
attii
elem:
ment:
It c
comb
step
rati
call
atti
—7—7
43
the researcher to be able to quantify qualitative data. Basic to
facet theory, then, is the concept of set theory. The individual
objects in a set are called elements or members of that set. All
the possible combinations of elements derived from the diverse sets
under consideration are called the set product or the Cartesian
product (Elizur, 1970).
In facet analysis the set product is synonymous with the
attitude-behavior universe which encompasses the combinations of all
elements from the divers sets. In this sense, as a profile of ele—
ments across sets, facet theory attitude research is multivariate.
It considers the many variables, aspects, qualities, or facets which
combine to comprise the attitude-behavior universe.
Founded on the principles of set theory, there are two basic
steps in facet design. The first step is the development of a
rationale for the selection and specification of the basic sets
called facets (e.g., aspects or qualitative variables of the
attitude—behavior universe, as illustrated in Table 1). Each
basic facet is composed of various elements.
The second step is the selection of sets of elements, com-
binations, or profiles which together form the Cartesian product of
the facets of the total universe under consideration. These new
sets, profiles, or combinations may be called attributes, subuni-
verses or subscales; which are divided into attitude-behavior
levels by ”degree of strength,” or interpersonal intimacy (i.e.,
of subject-object interaction, as shown in Tables 1 and 2).
44
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8
V so a: 3
operati
Table 1
five fa
levels
sents a
repress
p. 6).
measur'
cognit
action
the fo
attitu
the fa
vi s-a.
facet
tion 1
behav
Drogw
"Stro
ing"
01 Ta
1
u
53
operationally defined as the ordered sets of the five facets of
Table 1, from low (subscript "1") to high (subscript "2"), across all
five facets simultaneously (Jordan, 1968, p. 76); leading to six
levels of attitude—behavior strength. Low (subscript "1") repre-
sents a cognitive-other-passive orientation and high (subscript "2")
represents an affective-self-action orientation (Kim et al., 1974,
p. 6).
It is this quantitative rank ordering or joint struction,
measuring the increasing strength of attitude-behavior from a "weak"
cognitive-other—passive orientation to a ”strong“ affective—self-
action orientation, that quantifies the qualitative data and lays
the foundation for considering the multidimensional aspect of
attitude-behavior.
The resulting six levels derived from the combinations of
the facet-elements can thus be ordered from weakest to strongest,
vis-a-vis object interaction; depending on the number of "strong"
facet elements appearing in each level. Using this type of struc-
tion or ordering, Guttman-Jordan arrive at a multivariate attitude-
behavior content universe which is "scaled" into six levels, each
progressive level, from one to six, containing from zero to five
"strong" facet-elements (Table 2).
The following analysis defines the joint struction or "order-
ing" rationale as applied by Guttman-Jordan to the facet—elements
of Table l:
Facet A--the referent "other" (a ) is weaker than the ref-
erent "self”—I (a2) in being less personal.
Fac
beh
Fac
‘ imp
Fac
tha
tac
att
new
i net
1 men
Fat
tin
struct
Pragre
vis th
contai
Part1 c
21 the
Procee
est.
are me
PfiHC‘
1Hten
for t
"0rde
dttEm
IIIIIIIIIIIIIIIIIIIIlII3I:-____________________——fi
54
Facet B--“belief" (by) is weaker than "experience”-overt
behavior (b2) in being "passive“ rather than "active."
Facet C——referring to the behavior of one's “self“-mine/my
(c2), rather than of "others" (c1), is stronger in that it
implies personal involvement.
Facet D--in behavioral terms, “comparison” (d ) is weaker
than ”interaction” (d2) since it does not imply social con-
tact. A member of some identified group (i.e., the
attitude object) is seen by the subject in comparison to
members of some group-—his own or another-~without any
necessary implication of interactions between §_and the
members of the other group.
Facet E--"hypothetical“ behavior (e1) is weaker than "opera-
tional" (eg) in that it does not imply acting-out behavior
(Kim et al., 1974, p. 6).
As is obvious, there is a rank order underlying the joint
struction facet-elements in this design. Guttman refers to it as a
progression from a weak to a strong form of subject's behavior vis—a-
vis the attitude object. The more subscript "2" elements a profile
contains the greater the strength of the attitude-behavior at that
particular level. In summary, there is a progression through (Table
2) the subscale levels, "stereotype” (level 1) being the weakest,
proceeding through to "personal interaction" (level 6), the strong-
est. Table 2 represents the special case in which all the facets
are monotonic functions of the rank order specified in the ordering
principle by the number of weak-strong elements of interpersonal
interaction.
Jordan has attempted to establish also an ordering principle
for the attitude item content itself so that it, too, could be
"ordered” with some explicit a priori semantic meaning, rather than
attempting to a posteriori evolve the meaning by some procedure such
as facto
structio
main pri
2) in an
of atti‘
a cogni
its ran
0biect.
negativ
Princip
a Dosii
EXPPESS
with n
1111011!
with t
ieVels
behavi
55
as factor analysis. Guttman calls this type of ordering "lateral
struction“ and the rationale Jordan (1971b) proposes considers three
main principles in the selection of the item content (Figures 1 and
2) in an attitude-behavior scale.
1. Relevance of the content-area for the subject:
Low-high. Is “situation y? relevant and/or impor-
tant to the subject?
2. Ego involvement of subject: Cognitive-affective.
Is the "attitude object in situation y? dealt with
cognitively or affectively by the subject?
3. Social distance between subject and attitude—
object: Distant-close. Is subject's "self"
touched in situation y_by the attitude object?
In other words, an item (variable) belongs to the universe
of attitude items if and only if its domain asks about behavior in
a cognitive, affective, instrumental modality toward an object; and
its range is ordered from very positive to very negative toward that
Object. Therefore, attitude items toward a given object are not
negatively correlated for usual populations.
Consistent with the above discussion of the weak-strong
principle in the evaluation of facets A—E and attitude levels 1-6,
a positive or stronger attitude in the lateral struction would be
expressed by a subject who “agreed with or chose" items that dealt
with the attitude object in "highly important situations that
involved the 'self' of the §_in close interpersonal action."
By combining the content ordering, or lateral struction,
with the joint struction ordering of the six attitude-behavior
levels, Jordan has developed several ABS type measures of attitude—
behaviors toward varied ”attitude objects" (Bray and Jordan, 1973;
Dell, 0r
Harrelsc
1974).
attitude
the resr
ture of
a speci‘
guity h.
scale 0
321).
one ano
mnar
norm” (
"Person
sonal a
COncerr
lufini
01 sub
nature
IIIIIIIIIIIIIIIIIIIIIlIII3:________________________7 ”'777444477744” 7747
56
Dell, Orto, andJordan, 1974; Hamersma, Paige, and Jordan, 1973;
Harrelson, Jordan, and Horn, 1972; Jordan, 1974; Jordan and Brodwin,
1974). Although each ABS can be differentiated by its content and/or
attitude object, the underlying joint struction/ordering provides
the researcher a social psychological basis for predicting the struc—
ture of the empirical intercorrelation matrix of its six levels into
a specific type of matrix: 5 simplex, as shown in Table 5.
This prediction was stated by Guttman (1959) as the conti—
guity hypothesis: "Subuniverses closer to each other in the semantic
scale of their definitions will also be closer statistically” (p.
324). The contiguity hypothesis postulates that levels adjacent to
one another will correlate to a stronger degree than will levels
that are more distant from each other. In other words, "Societal
norm" (level 2) will correlate more highly with a closer level,
"Personal hypothetical action“ (level 4) than it will with ”Per-
sonal action" (level 6), a more distant level.
Nevertheless, Guttman (1959) does caution the researcher
concerning the ordering principle:
One cannot presume to predict the exact size of each cor-
relation coefficient from knowledge only of the semantics
of universe ABC, but we do propose to predict a pattern
or structure for the relative sizes of the statistical
coefficients from purely semantic considerations (p. 324).
Facet analysis provides a means of selecting items from an
infinite sample of items that are representative of the particular
dimensionality Of the scale being constructed. That a rank order
of subjects can be established for material that is qualitative in
nature is especially significant. By means of a semantic facet
numb
1119. qua‘
that eat
Hmof
th1
how.
“Wml
Moo
1eSults
19mm
57
TABLE 5.--A Simplex for Six Variables.
1 --_
2 .55 —--
3 .39 45 ---
4 27 .30 7O -_-
5 24 .28 62 86 -—-
6 21 24 .59 82 88 ---
l 2 3 4 5 6
analysis, qualitative data can be interpreted by quantitative means.
The qualitative variable is given quantitative significance "such
that each attribute in the universe of attributes is a simple func—
tion of that quantitative variable" (Guttman, 1950b, p. 88).
Jordan's recent summary (Kim et al., 1974) of the results
he has obtained from the application of the multidimensional facet
theory approach in numerous attitude-behavior studies serves as a
résumé of the Guttman-Jordan attitude facet procedure. The impor-
tance of a facet-designed approach to attitude research, and the
results obtained thereby can be considered under three aspects--
(a) methodological, (b) theoretical, and (c) applied:
title
is, 1
jobs
be
ing
5E
StUd
gene
58
l. The facet-theory approach has proved a powerful tool in
(a) defining research problems, (b) finding relationships within
and among variables, (c) dealing with problems of relevancy, equiva-
lency, and comparability in cross-cultural research, and (d) assist-
ing in the analysis and interpretation of empirical data.
2. Certain aspects of attitude—behavior are cross-culturally
invariate (i.e., the simplex-determined largely by structure of the
object—subject relationship.
3. Certain aspects of attitude-behavior are ppjgpp
specific.
4. Certain aspects of attitude-behavior are situation spe-
gifig (9.9., the same attitude object in different situations-~that 1
is, attitudes of Whites towards Blacks re: education vs. housing vs. 1
jobs vs. etc.).
5. Certain aspects of attitude—behavior are pplppp§_§p§-
Ejjjg_(racial attitude—behaviors in New Zealand are quite similar
in structure to those in the U.S. but more equalitarian in magnitude).
6. Certain aspects of attitude—behavior may be pgf§pp§li£y
Specific, as has been demonstrated in the authoritarian personality
studies.
7. Knowledge p§£_§g about the attitude objects does not
generally lead to attitude positiveness.
8. Amount of contact E§£_§§ increases attitude intensity
but not positiveness unless accompanied by (a) enjoyment 0f the con-
tact and (b) perceived voluntariness of the contact. Mere exposure
"is not" enough (Zajonc, 1968)!
contact
1
dimensio
tive lev
related
(Jordan .
total it
but is
delimit
"degreE
to Wee
tuc
acr
re'
SCE
59
9. Attitude positiveness is related to a value-affective-
contact base rather than a cognitive-knowledge one.
10. Attitude-behavior change must be approached multi-
dimensionally: knowledge is more related to Stereotypic and Norma-
tive levels and contact, values, and enjoying factors are more
related to the Actual Feeling and Action (acting-out) levels(p. 15).
Six Levels of Attitudes
The concept of Attitudes is broken down into six levels
(Jordan, 1972) as noted below:
1. Societal stereotype
2. Societal norm
3. Personal—moral evaluation
4. Personal hypothetical action
5. Personal feeling
6. Personal action
Each of these levels represents a ”delimited” or defined
totality of behavior. Attitude is no longer a "psychic condition,"
but is actual behavior defined among six correlated levels, or
delimited totalities of behavior. Behaviors are measured by
”degrees of favorableness toward a specific object.”
In commenting on the relationships of the six-level paradigm
to predictiveness, Jordan (1972) notes:
In the six-level paradigm in Tables 3-6, stereotypic atti—
tudes are farthest removed from personal action and 1 t
according to the contiguity hypothesas should be thed eas
related to action type behavior. Thus, if an attitu e b
scale is of the stereotypic nature (Level 1) it should e
expo
6) .
rese
obje
obje
the inte
pfOCESSt
ABS sca'.
actual t
individx
grams d'
decisior
be Ofa
up
6O
expected that it should not predict personal action (Level
6). This turned out to be the case in most of our
research: across cultures, across groups, across attitude
objects, and across situations: (i.e., the same attitude
object in different situations or contexts) (Jordan 1971a, p.8).
The first five levels of the Attitude-Behavior Scales reflect
the internal behavior of a person, not dissimilar to the internal
processes of the ”Disorganization" factor in Social Competency.
The notion is posed, then, of the utility and efficiency of
ABS scales in identifying a “Vulnerable” population previous to
actual behavioral breakdown as defined by Antonovsky (1968, p. 9).
ABS scales also lend themselves to identifying change within
individuals, or groups, that have undergone training/education pro-
grams direct to creating empathy, clarifying values, and increasing
decision-making skills.
To illustrate the evaluation design, a comparative sketch may
be of assistance here:
R X 0
R O
ABS Scales Crisis Training
1. Stereotype Opinion and information
2. Normative Value clarification
3. Personal-moral ---------------- Value clarification
4- Hypothetical ------------------ Decision—making
5. Feeling (affective) ----------- Empathy
——Decision—making (overt behavior)
6. Behavior
Figure 3.--ABS Scales as Instruments in Evaluating Crisis Training.
61
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62
Social Rehabilitation and Evalpppipp
Program planning, aswell as program evaluation, necessitates
the collection of data describing program functioning. Specifically,
demographic data, operating expenses, crisis training effectiveness
data reflecting the impact of the prevention program on the community
need to be collected, analyzed, stored and communicated.
Evaluation needs demand that program goals be clearly defined
at the onset. Specific evaluation instruments and statistical tools
must be identified. Data collection procedures must be specifically
detailed and organized. Specific staff personnel must be identified
to work with the evaluation procedure. Data recording sheets must
be designed to accurately match needed data categories as described
in the evaluation design.
Some program theories carry their own evaluation (e.g.,
theory of Social Competency). Other instruments are available
which lend themselves to evaluation of the impact of prevention
activities (e.g., attitude-behavior scales). Still other instruments
are directed to the measurement of interagency relationships (e.g.,
Interagency Collaboration).
Organizing the Program Variables
Mapping sentences enhance evaluation as instruments for
social rehabilitation concepts and variables and their respective
relationships. Facet theory serves as a base or tool for two
important elements of mental health behavior systems: attitude-
behavior evaluation, and Social Competency (social skills) theory.
sema
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1109
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63
Facet theory also allows for specific evaluations of
semantic statements as these statements are broken down or "facet—
ized” in specific semantic elements. This unique approach provides
the conceptual and instrumental base for a detailed organization of
program behaviors not possible in the more traditional program
organizational approaches. Above all, the use of mapping sentences
organizes the program variables into a ”research design" upon which
both planning and evaluation may be based.
Analyzing Behavior in an Attitude-
Behavior Context
Community—based social rehabilitation programs are usually
funded with the supposition that one of the objectives of such pro-
grams is behavioral change from asocial or anti-social behavior to
"socialized" behavior. Such behavior is ordinarily viewed as con-
native or muscular-skeletal behavior. The implications for similar
changes in attitudes, values and feelings may often be only vaguely
considered. It seems reasonable to assume that in at least some
fashion a change in actual behavior implies client changes of atti-
tudes, knowledge, thought processes, values, and feelings.
The assigned task, then, is to specify the levels of behavior
which lend themselves to evaluation and, if necessary, redirection.
The basic supposition is two-fold:
l. A client is behaving asocially or anti-socially
and is in some significant way a threat to him-
self and/or the community; or
2. A client is in proximate liability or danger of
becoming a threat to himself and/or society.
any
of t
pose
W
the
mus
Behe
pro
tom
rel
pre
g
hea
SOC
ter
ex;
the
1101
IIIIIIIIIIIIIIIIIIIIIIIIIIlIIII"""""""————"_777W'
64
The term "threat“ is used in a broad sense and may relate to
any individual functioning outside the social systems and subsystems
of the community and either interferes with community functioning or
poses as a danger to his own functioning, or both.
If in this broad context community social rehabilitation
programs are to address specific symptoms or grouping of symptoms of
the l‘threatening" or "vulnerable" community, a frame of reference
must be adopted which lends itself to the task of behavior change.
Behavior needs to be addressed in its manifestations in intersocietal
processes and interpersonal relationships. The theory of Social
Competency as reviewed in this section provided a base from which
to develop a rehabilitation process with a view toward the client's
relationships to his environment, with specific implications for
prevention as well as treatment.
Social Competency Perspective
Social Competency is a behavioral and community approach to
health services delivery. It asks questions concerning the present
social skills of clients, and the effectiveness of client functioning
in a particular social situation. The client's ineffective (incompe-
tent or unskilled) behaviors are evaluated and actions taken to
expand the repertoire of social skills and options in behaviors of
that individual within the range of client expectations and community
norms. In this sense, it is a personal-social-community approach
with the goal of enabling the individual to function more effectively
within a community or community subgroup. Socialization of the
Res
dev
M
Pre
bei
tux
bel
m
c
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_,,
65
rehabilitatee must then be in terms of the community and the client
himself, and not the agency or unit delivering the rehabilitation
services.
Dr. Mark Spivak, of the Israel Institute of Applied Social
Research, Jerusalem, Israel, has used the concept of competency to.
develop a program for the treatment and rehabilitation of mental
illness (1974).
Attitude—Behavior Measurement in the
Prevention and Rehabilitation Model
In evaluating behavior, the Guttman-Jordan (1971) attitude—
behavior theory provides the evaluator with (a) a breakdown of atti—
tude into six levels from the "stereotypic“ or opinion level down to
behavior itself; previous attitude-behavior studies with which to
compare future local efforts; (b) a methodology allowing for a pre-
cise quantitative system of measure across and down the semantic
statements of attitude.
Guttman defines attitude as a ”delimited totality of
behavior." Spivak addresses sanity-insanity in terms of Social
Skills. Antonovsky describes ”breakdown" as a concept and a process
involving ”choice“ or "decision-making" in a definite behavioral
context.
In examining the concepts, what immediately becomes evident
is the conceptual link between the Jordan-Guttman attitude theory
on the one hand and the Spivak Social Competency model on the
other:
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84
to him upon completion of treatment. In effect, two key strategies
are involved in comprehensive client evaluation:
l. The careful identification of client skills and
disabilities; and
2. Careful referral to the specific unit and activity
of rehabilitation; at the rehabilitative facility
or elsewhere in the community.
By applying the approach of outlining the necessary SCA's,
SCB’s, and SCU's, it is possible to group them in terms of similarity
of function. After grouping, the development of a treatment plan
will be much simplified. That is, SCA's taken for one treatment
goal can be applied to another goal, all of which can be accomplished
within given units. In this way, the overlap and counterproductivity
of various rehabilitation actions can be reduced.
The application of SIB's, SCB's, SCA's, and SCU's entails a
high degree of Specificity regarding the program's treatment and its
purpose. To create and then use the social competency model requires
that everything occurring in the rehabilitation process be clearly
spelled out. The 518's and SCB's state what behaviors or skills are
inappropriate and need to be obtained. The goals of rehabilitation
and treatment are then very certain and exact. The means by which
the SCB's are learned are the SCA's and the SCA's occur within par-
ticular parts of the program or SCU's. This might be called Treat-
ment By Objectives (TBO) similar to the management by objectives
concept. With this approach the rehabilitator knows what he is
attempting to accomplish and by what means.
—7———_—"
85
However, this is not necessarily an easy model to apply
although its clarity and effectiveness is great. It is a tremendous
challenge to the program staff for they must have categorized all
the SCA's and SCU's of the program in terms of the SCB's to be
inculcated.
Therefore, the social competency model, to work properly,
requires a thorough understanding of the rehabilitation process and
precise and extensive evaluation concerning the program. Yet, it
adds flexibility to the program in that the needs of the clients
must continually be matched with the program's clinical actions.
As a result, the program must remain open to change in terms of the
treatment it offers. The necessity of the continuing program rele-
vance to client needs demands continual client and program evaluation.
It also requires a great deal of interagency effectiveness on the
part of city department heads and private facility administrators.
Application of the socialcompetency model provides a framework by
which a program can be evaluated on a basic treatment level. Its
specificity enables a measure of effectiveness of specific program
components.
Treatment Plan
M
In applying a treatment model of this kind, the rehabilita-
tor must realize that the assessment of the client for his competent
and incompetent behaviors is a continuous process. The measuring of
success in achieving any rehabilitation goal is in the short and the
long term. After each assessment, the competent and incompetent
—’——__'W
86
behaviors of the client will alter and therefore so will the SCA's
and SCU's for that client. Of course, with a model of this nature
the treatment plan will be different for each client and a schedule
appropriate to his needs and priorities will need to be established.
The specific program arrangements for establishment of a
treatment plan will undoubtedly alter between programs; however, a
general outline of this process has been created which might prove
helpful.
To develop a treatment plan for a client, a team should be
established consisting of at least two members of the treatment
staff, the client, and significant others. After assessment of the
client's behavior, a determination of the client's 518‘s and the
predominant disorganizing and desocializing conditions associated
with the 518's is made. The 518's are then categorized according
to the three treatment subgoals previously established. In conjunc—
tion with the conditions associated with the 518's and the 518's
themselves, list all SCB's. Next list the SCA's for each SCB, and
the SCU's that the program can provide and those that other commu-
nity agencies can provide. Contact the community agencies that can
have the needed SCU's for that client which the program does not
offer. The total rehabilitation schedule, SIB's, SCB's, SCA's and
SCU's must be clearly defined. A total rehabilitation schedule,
including place, time, and transportation needs can then be easily
devised.
The review of the literature has focused primarily on
the theory of Interagency Collaboration, with briefer review of the
related areas of Social Competency and Attitude-Behavior scaling.
tion,
the 9
often
munit
inter
colla
labor
both
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(l.e.
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lehd
theo
CHAPTER III
METHODOLOGY AND CONCEPTUAL APPROACHES
The introductory chapter of this study addressed the ques-
tion, “Why is collaboration necessary?” The answer is contained in
the general chapter theme: clients' socialization needs are most
often too complicated to be effectively addressed by a single com-
munity agency.
The second chapter addressed the question of the "how" of
interagency collaboration (i.e., a review of theories for effecting
collaboration among agencies or community resources).
This chapter addresses the question, "What is there to col-
laborate about?” or the programmatic directions and content that
both generate and comprise the community's responsive behavior to
social dysfunction.
The most specific concept reviewed will be that of Prevention
(i.e., the most effective response to social rehabilitation is to
prevent dysfunction in the first place, or at least to arrest dys—
function in its earliest stages).
The other major response is that of a specific rehabilitative
response for those clients who, for whatever reason, slip through
the prevention efforts and become socially dysfunctional. This
rehabilitative response was presented and discussed in terms of the
theory of Social Competency in the previous chapter.
87
are no
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The H
clear
within
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ally i
need i
indiV'
vocat‘
Dreva
Any nI
Citeg
are 3‘
or re
munit
and o
Clll‘eC
litter
close
means
88
Prevention Programs: Stemming the Tide
Within any community, some citizens are functional and some
are not. In the latter group are persons disabled by one or another
physical, neurological, educational, economical, or social handicap.
The lines separating the various lines of disability are at times
clear and at times blurred. Often enough a disabled person may fall
within a number of disability areas. For example, a significant
physical disability may render a person also socially and vocation-
ally handicapped.
A social disability, in its broad sense, is any unfilled
need within a person‘s immediate environment which renders the
individual unable to provide for his personal, interpersonal, or
vocational needs and precludes normal functioning as compared to
prevalent and general norms of the immediate society or community.
Any number of conmunity agencies are prepared to respond to various
categories and degrees of citizen need. However, community services
are seldom if ever categorized and utilized as preventive resources,
or resistance resources. Another way of saying this is that com-
munity agencies tend to view themselves and to be viewed as static
and often isolated agencies that deliver rather narrowly defined
direct treatment services with vaguely described goals and objectives.
In this study services are viewed as interrelated in an
Interagency concept as described in the previous chapter. These
close relationships among agencies are not ends in themselves, but
means for more accountable and efficient service delivery. The
vaguel
cisely
M
sugges
in the
In tel
o‘wflz‘UrP-S‘U-fi
nlc—r‘fi—mleD—Dlw
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vaguely defined goals and objectives alluded to above must be pre-
cisely defined if Interagency Collaboration is to be productive.
The Concept of "Prevention"
Discussing this concept of "prevention," Antonovsky (1968)
suggests that the phenomenon we should be trying to prevent, both
in the behavioral as well as the medical sciences, is ”breakdown."
In terms of social breakdown, he comments:
It should . . . be obvious that there is an intimate rela-
tionship between the culture a person is socialized into,
the social system in which he participates, and the resist-
ance resources available to him.
Public health and preventive medicine have overwhelmingly
been devoted to controlling the threats posed by the outer
environment, moving close to people only in matters such
as immunization. Even health educators have focused on
equipping persons with specific, static responses to threats.
It seems . . . that a new health profession is needed. The
practitioner whose responsibility it is, working in the com-
munity, to augment the resistance resources of people prior
to breakdown. Conceivably this could be the ”community
psychiatrist,“ the public health nurse or the medical social
worker; but by and large this is not the job being done
today by those professions. The training of such a profes-
sional would, of course, depend upon learning much more about
breakdown and resistance resources than we know today.
But what would such a person do? I can here only throw out
a few general suggestions. He (or she) could identify the
high-risk populations, primarily in terms of those with poor
resistance resources, and not only for those confronted by
much threat. He could not only provide information about
existing facilities available to people to meet threat, but
help uncover the resources which people have unknown to them.
He could mobilize the resources of the many in a community
who want to do for others but neither know who these others
are nor how to go about doing such a good (pp. 12, 13).
Antonovsky (l968) calls for a searching for inner resources
as well as community resources in a comprehensive prevention effort
involw
more c
notior
that i
m
eithel
the ti
of pri
Point
socia
Dtecl.
‘.
9O
involving the total community. He also notes that much more is to
be learned, which is really very similar to treatment programs, in
which there is also much more to be learned.
Antonovsky‘s thoughtful comments suggest the obvious: Much
more can be done with community programs than relegating the whole
notion of prevention to the usual level hardly above “lip-service"
that is sometimes found in the traditional mental health program.
Intervention: The Goal of Prevention
_________________________________________
If the thesis is accepted that social dysfunction often
either leads to or is a result of social skill deterioration, then
the task of a prevention program is somewhat delimited. The goal
of prevention then is to intervene in a person's lifestyle at a
point in time, in a sensitive and effective manner, so that the
social breakdown of an individual, or groups of individuals, may be
precluded.
It should be noted that "mental health prevention“ and
"mental health education” are not synonymous terms or concepts.
Drug education may be one phase or facet of drug prevention, but
"drug education” may also have the effect of raising the incidence
0f drug abuse. Information is of itself no guarantee of prevention.
Objectives of Prevention Programs:
The Concept of “Breakdown“
An individual may become dysfunctional for a variety of
reasons--escape from pain (physical or psychic), social pressure,
daring, excitement, peer pressure, striking out at authority, fear,
and so
apathy
of "de
are be
dimens
is oft
be des
progra
vulner
suppor
desigr
to im
COHllllLlr
be dil
the f:
deSpi
lllUCh l
mu
ment
EVlde
9l
and so on. Other variables such as rigidity, isolation, confusion,
apathy, and indecision are also related to the onset and development
of "desocialization” and ”disorganization" behavior patterns that
are both the cause and result of social breakdown.
Antonovsky (l968) notes that breakdown is not a one-
dimensional concept, and the factor of “choice" or decision-making
is often inherent in the breakdown process. Whatever else they may
be designed to do (e.g., organize, coordinate, inform), prevention
programs should be directed to the decision—making processes of
vulnerable individuals in order to prevent social breakdown and
support social functioning. Prevention programs should also be
designed to enhance an individual's adaptability, effective ties
to immediate resources, and ties between an individual and his
community.
Again, a truly comprehensive rehabilitation program will
be directed toward the prevention of social breakdown occurring in
the first place, and the social rehabilitation of individuals who,
despite community preventive efforts, break down socially.
“Breakdown“ defined.-—But perhaps more importantly,
Antonovsky (l968) suggests that "breakdown” can be prevented, inas-
much as it is any state or condition which is described by the map-
Plng sentence contained in Figure 9.
When breakdown is viewed as the failure to function in a
critical social institution or set, the implication for the employ—
ment of internal and external resistance resources becomes even more
evident.
A cond
(C
Lam
Limits
Impai r
in H,
sOpal
A"tom
A3?
5"!
92
(A) (B)
Dysfunctioq Debilitation
Not at all Painful to the
A condition which Mildly directly individual, and
is Moderately dysfunctional
Severely
(C) (D) (E)
Impairmepp_ Intensity Condition
Limits him/ Not at all described l. Neither acute nor
Impairs her Minimally by chronic
Moderately 2. Mild chronic
Severely 3. Acute but not life
threatening
4. Serious & chronic
but not degenerative
5. Serious, chronic,
degenerative, acute
and life threatening
(Fl
Social/Medical Response
Not at all
Observation only
with active therapy
and is responded
to societally/
medically
Figure 9.--A Mapping Sentence for ”Breakdown.“
Breakdown, then, doesn't just accidentally occur. Changes
in life tasks, values, resources, tension intensity, and other per-
sonal and environmental factors all relate to social breakdown.
Antonovsky (l968) states:
At any given time, the individual is confronted with demands
(one might well use terms like presses, problems, threats,
Stressors) placed upon him by his inner and outer environ-
ments. These demands upset equilibrium and create a state
of t
woul
can
for
and
grat
can
foot
one
repi
It
rat
lea
DOS
mmor
tively
prevent
the qui
est, m
servic
identi
levels
lstral
ance:
deliv
that
in a
tota‘
a re
vent
93
of tension. Every individual has at his disposal what I
would call resistance resources, by which I mean power which
can be applied to resolve tension. Tension is inevitable
for living human beings. It is, moreover, often deliberately
and willfully brought into being; it is a state which can be
gratifying and rewarding in two major ways. First, tension
can be directly pleasurable; the sexual experience and the
football match are only two of innumerable examples which
could be given. Second, the experience of tension provides
one with the values of any experience: adding to one's
repertoire for future use.
It is not, then, the imbalance which is pathogenic. It is,
rather, the prolonged failure to restore equilibrium which
leads to breakdown. When resistance resources are inadequate
to meet the demand, to resolve the problem which has been
posed, the organism breaks down (l968, pp. l-2).
Some clients need to be referred into the health service sys-
tem or a similar care-giving agency, but other clients may be effec-
tively helped without formal entry into the system and thereby
prevented from entry into the system. This rationale responds to
the question, Why collaborate? The answer is to provide the earli-
est, most efficient, most accountable and most economical human
services response to disabled persons. This is accomplished by
identifying gaps and overlaps in services, identifying the various
levels of resistance resources in the community, sensitizing admin—
istrators and staffs of their roles in developing community resist-
ance resources, and developing precisely defined direct service
delivery programs and referral processes. In effect, this means
that community agencies are conceptualized, and actually function
in a manner which intercepts, or intervenes with, clients before
total social breakdown occurs. The role of the community agency as
a resistance resource is an essential element in a community pre-
ventive approach. Conversely, in a community where little or no
preven
lists
grow w
object
and ac
munity
sensit
desigr
energ
basic
9ff9(
that
Sl’Stl
to n
ousl
func
94
prevention occurs, direct care services expand enormously, waiting
lists of clients develop and lengthen, budgets balloon, counselors
grow weary and frustrated, staff turnover rates increase, goals and
objectives blur, case notes and tracking systems become neglected,
and accountability disappears. With respect to treatment, if com-
munity rehabilitation programs are to be effective, economical, and
sensible, a strong prevention approach to social disability must be
designed and implemented.
When agency administrators begin to work together, their
energies may be appropriately directed to three tasks:
1. Communication and planning based on interagency
collaboration;
2. The development of resistance resources; and
3. The development of organized and effective
rehabilitation programs.
Developing a Public Health Approach
Prevention program development is centered around a few
basic concepts. These basic concepts include:
l. Whenever possible, individuals in crisis can be more
effectively assisted before their crisis develops to the point
that they have to be referred into the mental health treatment
system;
2. The many human resources of a community can be organized
to react to individuals in emotional stress before that stress seri-
ously interferes with community, vocational, and personal
functioning;
for
inc‘
grox
tif‘
con'
and
men
COI'l
tea
95
3. Prevention programs can be developed on theory bases
for implementation and evaluation;
4. The activities associated with prevention programs
include activities directed to cognitive learning and personal
growth, including sensitivity to feelings of self and others, iden-
tification of personal values and guidelines for resolution of value
conflicts, ability to make decisions, adequate defense mechanisms,
and sufficient personal flexibility;
5. The training of trainers is a critical factor in imple-
menting a crisis intervention program with ”community gatekeepers”
or persons in critical positions in the community who have regular
contact with large community groups (e.g., policemen, social workers,
teachers, parks and recreational personnel, clergy, probation, etc.);
6. The training of gatekeepers emphasizes their sensitiza-
tion to their roles as “resistance resources“ (i.e., their capacity
to intervene in a preventive response with clients and individuals
who are becoming desocialized).
Prevention Programs: Developiflfl
a Training Effort
Activities associated with crisis training program delivery
include:
l. Adaption, as necessary, of training curriculum
emphasizing value clarification and deciSion-
making;
2. Identification, employment and training of train-
ing staff;
3. Organization of target population for training;
and la
and st
YEt ti
model:
and in
often
tiona
if it
munit
both
w at
test]
96
4. Development of logistical steps for training,
including time, place, training aids;
5. Identification of specific behaviors associated
with prevention training;
6. Collection and interpretation of data;
7. Evaluation of prevention/training effectiveness;
8. Communication of data reflecting program effective-
ness or deficits to program administration and
responsible community and funding groups, agencies,
and bodies; and
9. Adjustment of program curriculum and delivery in
light of collected evaluation data, for improved
program effectiveness.
Above all, evaluation data must be translated in concepts
and language readily interpretable to the consumer, taxpayer, client,
and staff. For unlike the treatment model, prevention programs have
yet to fullyenter into the free enterprise money market. Prevention
models, as well as prevention curricula, are also relatively rare
and not easily understood by professional or politician. All too
often, "prevention” curricula turn out to be little more than educa-
tional or informational curricula. The program must be understood
if it is to receive professional and political endorsement.
A Community Response to the
Vulnerable Citizen
The organization of inner human resources and external com-
munity resources obviously dictates two broad areas of responsibility,
both essential in effective prevention programs: the responsibility
of the individual for the development of his human resources--
resiliency, flexibility, sensitivity, insight, awareness, toughness,
rest
with
resp
rehal
of cr
tion,
the e
withil
approe
resour
a sepe
————————f”
97
or sound defenses; and the responsiblity of a community to actively
respond to a threatened individual and assist him/her in dealing
with the threat in a manner that portrays that this community value-
responsibility has been truly institutionalized.
The above discussion identifies two main thrusts of a social
rehabilitation program in a public health (preventive) model:
1. The adaption and implementation of a specific curriculum
of crisis intervention aimed at developing empathy, value clarifica—
tion, and decision-making processes. This approach is directed to
the establishment of inner human resources;
2. The implementation of agency interaction processes
within and between city departments and resource groups. This
approach is directed to the coordination and development of community
resources. This theory of Interagency Collaboration is included in
a separate section of this study.
Relating Prevention with
Rehabilitation
Regardless of how well this preventive approach is accom—
plished, needs of some citizens for direct services in a rehabilita-
tive sense will always be present, although these numbers should be
significantly reduced. When the need for direct services is indi-
cated, such services should be provided as quickly as needs indicate,
within a comprehensive community effort with gaps and overlaps
deleted, and with client needs clearly defined and integrated in a
precise treatment plan. This treatment plan, and rehabilitation
tir
in:
b
UN
5
— T
98
process, is most precisely defined within the context of a Social
Competency model, and was discussed in the preceding chapter.
Organization of Concepts
and Efforts
Some form and substance, then, begins to appear. Collabora-
ting agencies must:
1. Identify agency needs and concerns, and develop a
framework for communication around these needs;
2. Identify the incidence and prevalence of community dis-
abilities (client needs), and develop preventive programs to reduce
the incidence of social breakdown;
3. Develop a precise and effective community rehabilitation
system which eliminates gaps and overlaps in services, reSponds to
the needs of individual clients, and can be translated into trackable
and measurable results; and
4. Develop, administer, analyze, and utilize a method for
identifying specific social disabilities of community citizens in
order to effect a community rehabilitation approach.
Defining the Vulnerable Population
In a real sense, every person is subject to social breakdown
and in that sense every person may be broadly classed as "vulnerable.“
The usual formula declaring "out of a city of so-many-thousand,
such—and-such a percentage of persons may be considered drug abusers
or mentally ill” is only a beginning step in a specific identifica-
tion of the population. Data must be useful in making programmatic
IIIIIIIIIIIIIIIIIIIIIllI3333TTTTTTTTTTTTTTTTTTTTTTTTTTTTTT'—'_—_—_———___T__———_—TTT77
99
decisions concerning specific responses to vulnerable or disabled
persons at specific age levels.
In determining vulnerability at adolescent, early and adult
levels, such factors as ”needed social skills,” vocational needs,
relationship needs, decision—making skill need, and value clarifica—
tion needs all may be helpful guides to identifying "at risk“ or
vulnerable populations.
Specifically, the Virginia Beach Drug Abuse Survey gave some
indications of use/abuse of drugs at specific age levels and with
various substances of abuse. Definition of specific rehabilitation
needs within such age groups may be made by more specific evaluation
of the subjects prior to training or rehabilitation (i.e., the
use of a social skills assessment instrument).
Primary, secondary, and tertiary prevention in the public
health literature relates to the question of ”what to“ do in respond-
ing to community breakdown. Interagency Collaboration, Social Compe—
tency, and Facet theories provide methodological bases as a response
to "how to" implement primary, secondary, and tertiary prevention
approaches in the community. For background reading in the public
health prevention model, the reader is especially referred to the
important contributions of Hanlon (T974), and also to Wilbur (l963)
and Burton and Smith (l975).
Conclusion
Chapter III has presented the methodology necessary to study
the two specific areas of disability surrounding the use of drugs
———————1"
100
and alcohol, but primarily from a conceptual framework rather than
from an empirically data-based framework.
However, Chapter IV does present detailed demographic data
related to the disability areas of drugs and alcohol use from the
Interagency Collaboration framework.
in Vi
ever
as W'
smal
stai
resp
cern
are
how
COM(
havl
bus
any
dii
use
WEl
CHAPTER IV
RESULTS
Prevalence of Drug Abuse
For this study of the incidence and prevalence of drug abuse
in Virginia Beach, two methods of collecting data were used. When-
ever there were large groups from which data were to be obtained,
as with physicians, a questionnaire form was developed and mailed
to a sample of that group. The second procedure, followed with
smaller groups of only a few members, as with the Juvenile Probation
staff, was to conduct a personal interview with each member.
The mail-out questionnaires were similar in certain
respects, particularly in regard to the first question, which con-
cerned the prevalence of drug abuse. The directions stated, “Below
are listed several categories of drugs. We would like you to check
how widely you think these drugs are being used by people you have
come in contact with.“ The directions explained that "people you
have come in contact with include not only friends, relatives,
business and professional associates, and acquaintances, but also
anyone you know who is using drugs."
Bar graphs were constructed to show differences among the
different groups who were surveyed to portray the prevalence of the
usage of each of the types of drugs. The groups which were surveyed
were combined for purposes of this study into ”The Professional
l0l
Comu
siona
which
viewe
from
respc
“wide
respc
with
esth
"Mod
acqu
hash
thou
wide
knew
and
Thes
more
thov
widv
VEys
l02
Community" (attorneys, clergy, pharmacists, physicians, and profes-
sional service organizations), ”The Business Community” (businesses
which received mailout questionnaires, and those which were inter-
viewed), and the ”Households in Virginia Beach" section (results
from a random sample of l,OOO households in Virginia Beach).
Figures lO-l7 are graphs representing the percentage of
respondents who thought usage of that particular drug was either
"widespread” or ”moderately widespread," two of the four possible
responses to the question. ”Widespread” meant: ”Of the people
with whom I have come in contact in thepast l2 months, I would
estimate that about 20 or more use this drug on a regular basis.”
"Moderately widespread” differed because the estimated number of
acquaintances taking this drug regularly was only lO to 20 people.
Figure lO illustrates the prevalence of marihuana and
hashish usage. As many as 85.7% of the attorneys who responded
thought marihuana and hashish were either widespread or moderately
widespread. In other words, 64.3% were saying that they personally
knew 20 or more people who used marihuana and/or hashish regularly,
and another 2l.4% knew lO to 20 people who used these regularly.
These percentages total to 85.7% of the attorneys who know l0 or
more people who use these drugs regularly.
Eighty percent of the pharmacists and 70% of the clergy also
thought that marihuana usage was either wideSpread or moderately
At least 50% of all the respondents in the other sur-
widespread.
veys, physicians, service organizations, and businessess, all except
103
ists Physicians
Household Pharmac
5
0 0
8
O
2
3
58.
|/////////
.0 |%//////////////
mgg/flflf
am 1%???
g
30.0
47.8
7
lg;
OOOOOOOOOOOOOOOOOOOOOO
99999999999999999999
W? Widespread
Figure lO.--Prevalence of Drug Abuse in Virginia Beach (Question l):
Moderately Widespread
Marihuana.
l04
Percentage Attorneys Business General Household Pharmacists Physicians
a d
236d
8
1&5 1L1
CC 3.3 \\\
.. , m s [—1
a Mail Out Survey § Widespread
b Business Interviews
c Clergy Survey .
d Service Organization Moderately Widespread
Surveys
Figure ll.--Prevalence of Drug Abuse in Virginia Beach (Question 1):
Inhalants.
l05
Percentage Attorneys Bpsinegs ngergl Household Pharmacists Physicians
100 <
95 -
90 .
85 .
80 .
75 .
Mail Out Survey .
Business Interviews I Moderately Widespread
Clergy Survey 7
Service Organization Surveys 9 Widespread
A
anm
Figure l2.--Prevalence of Drug Abuse in Virginia Beach (Question l):
Hallucinogens.
l06
Percentage Attorneys Busingss General Household Pharmacists Physicians
a c d
87.5
37.5
5&3 '
33.3
42.9 50.0
25.0
l8.l
”.9
6.2
a Mail Out Survey I Moderately Widespread
b Business Interviews ‘
c Clergy Survey ‘ ,
d Service Organization Surveys § Widespread
Figure l3.--Prevalence of Drug Abuse in Virginia Beach (Question l):
Stimulants.
107
Percentage Attorneys Business General Household
a b c d
Pharmacists Physicians
54.2
a Mail Out Survey
b Business Interviews
c Clergy Survey
(1 Service Organization Surveys
Moderately Widespread
7 Widespread
%
.A
Figure l4.--Prevalence of Drug Abuse in Virginia Beach (Question 1):
Depressants.
l08
Percentage Attorneys Business General Household Pharmacists Physicians
a b c d
mo
95
90
85
80
d
a 1s7
153 C
125
10 1L5
a
5 4.5 29
_L— as
0 0 ll (”771.4
a Mail Out Survey -
b Business Interviews I Moderately W1despread
c Clergy Survey
. . . V
d Serv1ce Organization Surveys % Widespread
44
22.2
Figure l5.--Prevalence of Drug Abuse in Virginia Beach (Question l):
Opiates.
109
Percentage Attorneys Business General Household Pharmacists Physicians
6 c
d 2L7
l6.0 16'7
7.7
a C 12 18
'd ead
a Mail Out Survey ' Moderately W1 espr
b Business Interviews ,
C Clergy SUVVE)’ z Widespread
d Service Organization Surveys A
Figure l6.--Prevalence of Drug Abuse in Virginia Beach (Question 1):
Cocaine.
llO
Percentage Attorneys Busingss General Household Pharmacists Physicians
100- a C
95.
90.
85.
Mail Out Survey
Business Interviews
Clergy Survey
Service Organization Surveys 7
Wides read
a D
Figure l7.--Prevalence of Drug Abuse in Virginia Beach (Question l):
Methaqualone (Quaaludes, etc.).
Moderately Widespread
an 0'9)
hm
spv
—:——————V
lll
households, stated that marihuana and hashish usage were either wide-
spread or moderately widespread.
Of the respondents in the household survey, only 30% believed
these drugs wideSpread or moderately widespread. There was quite a
difference of opinion among those professionals and business people
who work or practice daily in Virginia Beach and those who live
there but may work elsewhere. In the Tidewater area, Virginia Beach
is acknowledged to be a ”bedroom” or commuter community where many
people live but do not necessarily work. Tourism seems to be the
major industry in Virginia Beach, and those not involved in providing
services for tourists or residents might work elsewhere in Tidewater,
particularly in Norfolk at the naval bases. The professional and
business people surveyed in this study were the ones who work in
Virginia Beach providing legal and medical services and operating
department and food stores for the residents, as well as tourists.
These professionals, whose work was more problem-oriented than the
average resident, were more likely to encounter drug use. The
results from theprofessional and business people seemed to generally
agree on how widespread was the usage of each drug.
The persons who responded to the household survey seemed to
consistently underestimate the drug abuse problem in Virginia Beach.
As stated earlier, part of this might have been due to the large
numbers who live in Virginia Beach but worked elsewhere, outside the
city. Also, residents seemed to remain fairly isolated within their
own housing developments in Virginia Beach. In some ways they
remained out of contact with the areas beyond their own neighborhoods.
The
den
eve
llZ
There could have been quite a flourishing drug problem, as the evi-
dence seemed to indicate, without the residents of Virginia Beach
ever quite realizing it. Although certain residents realize the
problem with drugs, some residents may not have known what was going
on concerning the ”drug scene” because there had been, until the
survey, a lack of data in this area.
The flow of drugs is very difficult to trace even in large
cities with narcotic squads and federal agents. It was especially
difficult to detect in a fairly urbanized area like Virginia Beach
where so few people even knew the indicators of a drug abuse problem
and often seemed to say that what they did not know would not hurt
them. No city agencies except the police department had been col-
lecting data on this subject. The information in this report often
came from personal recollections and impressions. Since there were
no data readily available to city officials, it was not surprising
that residents of Virginia Beach, who relied on these city officials
to inform them of potential problems like drug abuse, were so unin-
formed regarding the prevalence of drug abuse. A comparison of
survey results from Virginia Beach business people and professionals
with results from household questionnaires was necessary in order to
detect this disparity of opinion concerning drug abuse. Figures
l0-l7 on the usage of the various drugs better illustrated the dis-
parity of opinion between household reSpondents and business and
professional people.
Less than 30% of the respondents seemed to think that use of
inhalants (including glue and other vapors and volatile intoxicants)
ll3
was widespread or even moderately widespread (Figure ll). The per-
son using inhalants was usually a young boy, 8 to l4 years of age,
who sniffed “airplane glue” or gasoline or paint to ”get high.”
This is a particularly dangerous form of drug abuse because repeated
use can cause severe brain damage.
The professional service organizations, many of whom deal
with young boys, like the Boy Scouts and YMCA, had the highest per-
centage of respondents who personally knew 10 or more people who
used this drug regularly in the last l2 months. Many of the attor-
neys, businesses, and pharmacists also knew people who used inhalants
regularly.
The service organizations also had the highest percentage of
respondents who knew people taking hallucinogens, like LSD, mescaline,
STP and other drugs (Figure 12). These are drugs that, like inhal-
ants, were favored primarily by young people. Attorneys, pharmacists,
physicians, and business people who were interviewed were all in
close agreement on how widespread hallucinogen usage was. i
The business people who were interviewed represented busi—
nesses which were located in areas where they were most likely to
encounter drug abuse. They were specifically selected for this
reason. In order to learn about the prevalence of drug abuse, it
seemed best to question those businesses located in the Beach
Borough or which would have young people primarily as customers,
such as fast food diners, motels, and entertainment centers. These
business people are usually in agreement with the professionals
about the prevalence of these different drugs. They did not often
agr
que
SHIll
exp
BBC
bus
Sdll
Vll
——7————1 ' "W
ll4
agree with the results from the random sample of businesses to whom
questionnaires were mailed. Many of the businesses in this second
sample were backyard mechanics and construction companies, but, as
explained later, this type of sample of the business community was
necessary in addition to the business interviews. At any rate, the
businesses in the mail—out questionnaire sample and the household
sample seemed most likely to underestimate the drug problem in
Virginia Beach, as they did with the hallucinogens.
The use of stimulants seemed to be widespread according to
pharmacists (Figure l3). Almost 88% of these professionals knew
people taking stimulants; 50% of them knew 20 or more people using
stimulants. In the course of their work, pharmacists apparently
filled many prescriptions for stimulants including amphetamines,
and various "pep pills” and diet pills.
Over 50% of the clergy and physicians believed that use of
stimulants was widespread or moderately widespread. The attorneys,
service organizations and businesses who were interviewed were in
agreement as to how widespread usage of this type of drug was.
Once again, the businesses in the mail-out survey and the households,
particularly the households, greatly underestimated the use of this
drug.
The same trends were noted for depressants as well (Figure
l4). About 90% of the pharmacists and physicians believed that
depressants (meaning the range of sedative anti-anxiety agents
ranging from barbiturates to ”minor tranquilizers") were widespread
or moderately wideSpread. Over 50% of these two professions thought
.a e e e d a C r! f. l l l
in 0 h r VA n e r h n 0 0 .l e ml Cl 0 a In In fa. .l
t 2 t d e a r p .Tv a h m w b d l S m t t a t w 0
ll5
that depressants were widespread, meaning that they knew more than
20 people who took these drugs regularly. The people who took
these sedatives and tranquilizers probably ranged from school chil-
dren, taking drugs illegally for "kicks," to housewives and business
executives who used the drugs to help them cope with anxiety, stress,
and tension, to the elderly who may be overusing sedatives for many
reasons.
Use of sedatives and tranquilizers was widespread and was
probably pervasive throughout all levels of the community. Most of
the other survey results were in agreement, from attorneys to clergy
and service organizations. Only 20% of the household respondents,
however, agreed that use of these drugs was either widespread or
moderately widespread. Apparently, the use of depressants was not
widely discussed by those who take them. In other words, people may
be reluctant to discuss whether they were taking such mood-altering
drugs as depressants and stimulants, because their use, particularly
if prescribed by a doctor, is often associated with some very per-
sonal problem, such as anxiety or work pressures. Therefore, one
may not have known what drugs his neighbors and friends took, but
the doctors and pharmacists for the community knew, and they believe
these mood—altering drugs were used quite widely in Virginia Beach.
Opiates, however, did not seem to be nearly so widely used
according to most professionals and business people, with the excep-
tion of the pharmacists (Figure l5). Almost half of the pharmacists
who responded stated that opiates were either moderately widespread
or widespread. From l0% to 22% of the clergy, physicians, service
orga
opia
deri
drug
and
— 7
ll6
organizations, and business people interviewed agreed that regular
opiate use was at least moderately widespread. Opiates were defined
as including heroin, codeine, morphine, paragoric, and other opiate
derivatives. For a community that was not reputed to have a hard
drug problem, significant numbers of Virginia Beach professionals
and business people knew 10 or more people who use opiates pp_p
regular basis.
Although cocaine is a rare and very expensive street drug,
from 16% to 22% of the business peOple interviewed, as well as the
clergy and physicians, believed its use to have been at least mod-
erately widespread (Figure 16). As might be expected, pharmacists
had no knowledge of the use of this drug since it cannot be pur-
chased in a pharmacy. About 8% of the attorneys had had some
experience with users of the drug, a finding which concurs with
data from the police department and Commonwealth Attorney's office
concerning the number of arrests and convictions for use of this
drug.
Quaaludes, one type of methaqualone, are believed to be
rather widespread, more so than cocaine or the opiates, like
heroin (Figure l7). About 35% of the pharmacists and physicians
believed this drug to be widespread or moderately widespread.
Quaalude is one brand name for methaqualone, which was available in
most local pharmacies on prescription. It must be prescribed by a
Physician, so both groups of professionals were likely to know how
widely it is used. Twenty—seven percent of those business people
who were interviewed agreed that it was fairly widely used in
Vir
men
soon
has?
Vir»
ano
izeu
lies
pg
dru
prc
R91
ll7
Virginia Beach. As one professional close to the drug scene com—
mented, "If Virginia Beach hasn't heard about Quaaludes, they will
soon." Its use was quite widespread in metropolitan areas like
Washington, D.C., and in the surrounding suburbs of Maryland and
Virginia, according to the Washington Post's several feature arti-
cles in the spring of 1973. The use of Quaaludes and "Sopors,”
another name for methaqualone, is expected to spread to less urban-
ized areas, particularly along the Atlantic Seaboard and on the
West coast.
The Professional Community
Methodology
In planning this study of the incidence and prevalence of
drug abuse in Virginia Beach, surveying the professional community
(including attorneys, clergy, pharmacists, physicians, as well as
professional service organizations like Girl Scouts, Boy Scouts,
Red Cross, etc.) seemed to be of primary importance. With a prob-
lem like drug abuse, it was important to survey not just one segment
of the community, such as law enforcement officials or physicians,
but to survey a wide spectrum of people who might have some informa-
tion on the drug abuse problem. By carefully adding together all
the pieces of information from the professional community, one
i should attain a valuable perspective of the drug scene.
l In order to survey the "professional“ community, as distinct
from the ”business" community or military bases, it was first neces-
sary to list all those groups of people who in the course of their
worl
was
pers
and
answ
poss
ioun
also
anot
QUES
as m
tap ‘
diff
takh
ways
Enco
0f e;
rand:
haVe
ever,
lnfoy
thOSe
basis
ll8
work might come in contact with people using drugs. From that list
was extracted those professions that had so many members to make
personally interviewing each member an unwieldy, time-consuming,
and costly task.
From the standpoint of response rate and completeness of
answers, the personal interview was preferable and was used whenever
possible during the study. For the larger samples, however, it was
found to be most economical to mail questionnaires. This method
also ensured some uniformity from one measurement situation to
another by standardizing instructions, wording, and the order of
questions.
For these professions with more than 15 or 20 members, such
as medicine or law, special questionnaires were devised which would
tap their knowledge of the drug abuse situation. Each profession
differed somewhat in how it related to society and to those people
taking drugs, so special questions were created to find out in what
ways and how often in the course of their work these professionals
encountered problems caused by drug abuse. Next careful pretests
of each questionnaire were conducted.
Theoretically, the ideal sample for most surveys is the
random sample (i.e., a certain percentage of each profession could
have been chosen by randomly drawing their names from a hat). How-
ever, it was the opinion of one attorney that the most accurate
infonnation on the drug problem could be attained by surveying only
those attorneys who deal with drug offenses on a fairly regular
basis. Not all attorneys worked with drug abuse cases, and their
answe
resul
orju
(surv
pharm
handp
examp
listv
had 5
v naire
l envel
‘ Prehe
to a
‘ As a
omitt
less
"Phys
were
thsi
haVe
lt se
Quest
AEn.
ll9
answers or lack of them might have had a tendency to skew the
results. So the logical course seemed to include using purposive
or judgmental samples for some professions and universal samples
(surveying all the organizations within a profession like all the
pharmacies) for other professions (Selltiz et al., 1967).
The objective of a purposive or judgmental sample was to
handpick the subjects to be included by using good jugment. For
example, a local attorney was asked to choose, from a comprehensive
list of all attorneys in Virginia Beach, those attorneys which have
had some experience with drug cases. Then "Attorneys' Question-
naires" were mailed with cover letters and self-addressed, stamped
envelopes to the 44 attorneys that he selected. Similarly, a com—
prehensive list of all physicians and their specialities was given
to a person who was familiar with the medical aspects of drug abuse.
As a result, specialties like radiology and plastic surgery were
omitted from the sample since radiologists and plastic surgeons were
less likely to have had encounters with persons abusing drugs.
"Physicians' Questionnaires” were then mailed to 60 physicians who
were considered likely to have encountered drug abuse cases. These
physicians, who would be consulted for other medical reasons, might
haVe detected the patients' abuse of drugs.
Since there were only about 25 pharmacies in Virginia Beach
it seemed reasonable to survey each one. Therefore, a ”Pharmacists'
Questionnaire” was mailed to the chief pharmacist of each pharmacy.
A similar procedure was followed for the survey of clergy-
men. There were about 36 churches and synagogues of numerous
dent
quel
chu
sma
que
sio
peo
The
Boy
Crc
Int
YOI
IIIIIIIIIIIIIIIIIIIIIlII33:—TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT====="'
l20
denominations in the Virginia Beach survey sample. "General Survey"
questionnaires were mailed to the pastor, priest, or rabbi of each
church or synagogue. The general survey form was created for the
smaller samples. It was more general in format and did not ask
questions that could be answered by only particular professions.
The general survey form was also mailed to certain profes-
sional service organizations, especially those connected with young
people since they might have had some experience with drug abuse.
The following organizations were included in the purposive sample:
Boy Scouts, Girl Scouts, Young Men's Christian Association, Red
Cross, Salvation Army, Association for Research and Enlightenment,
Inc., Things Unlimited (the Friends School Thrift Shop), and the
Young Women's Christian Association.
The rate of response, measured by percentage of question-
naires returned by mail for each individual sample, may not seem
encouraging, as indicated in Table 6. Yet one of the foremost
methodology textbooks in the field of sociology states, "When ques-
tionnaires are mailed to a random sample of the population, the
proportion of returns is usually low, varying from about 10% to
50%“ (Selltiz et al., 1967). In view of this statement, the mail-
back return rates for the different surveys are within these boun—
daries and are quite good with respect to the physicians and
service organizations as the table indicates.
Results
The purpose of constructing separate questionnaires for
each of the different professions was to allow for questions
reg;
fess
fror
rate
Cl"05
were
tior
Pl‘Ol
l21
TABLE 6.—-Response Rates of Professionals to the Mailed Question-
naires.
Number of Percentage
5g??? Mail—back Mail-back
Responses Responses
Attorneys 44 16 36.4
Clergymen 36 10 27.8
Pharmacists 24 11 45.8
Physicians 60 32 53.3
Professional service
organizations 8 8 100'0
regarding drug abuse as specifically related to each of these pro—
fessions. Some of the individual questions, therefore, differed
from questionnaire to questionnaire and should be discussed sepa-
rately, but some were quite similar and allowed for a degree of
cross-comparison.
Initially, results from very similar or identical questions
were compared across the different professions. The following ques-
tion is the first of this type.
00 you know of persons in Virginia Beach enga ed in the
abuse of drugs (excluding alcohol and tobacco)?
Table 7 seems to show that a rather high percentage of those
professionals in a client-professional relationship know of persons
engaged in the abuse of drugs, excluding pharmacists and service
organizations.
Pharmacists were more likely to see people in customer-
professional relationships as they filled prescriptions and, as one
122
TABLE 7.--Knowledge of Persons Engaged in Abuse of Drugs (Profes-
sional Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=l6 N=lO N=l0 N=25 N—8
Yes 75.0% 70.0% 50.0% 68.0% 37.5%
No l2.5 20.0 30.0 20.0 37.5
No answer l2.5 l0.0 20.0 12.0 25.0
pharmacist noted, are not often in a position to know the drug taking
practices of others.
The responses from the service organizations were also likely
to differ significantly from those of other professionals. The
groups in the service organization sample were highly diverse, rang-
ing from the youth organizations like Boy Scouts and Girl Scouts,
to the Red Cross, and Salvation Army. The clients they served dif-
fered greatly in average age, education, economic background, and
likelihood of exposure to various drugs, including alcohol.
Some organizations which had a predominantly young membership
(from 8 years to 17 years) and with a clean-cut, “good guy" image
may have attracted relatively few drug users as members. The pro-
fessionals involved with these organizations may also have had very
little experience with drug abuse and may have had difficulty spot-
ting drug users.
On the other hand,an organization like the Salvation Army
may have had considerable contact with middle-aged people, many of
whom may have been alcoholics or frequent users of depressants and
l23
stimulants. A social worker at the Salvation Army noted that she
was seeing increasing numbers of hard drug users seeking treatment
for their addictions at the different drug clinics. She viewed
this trend optimistically as evidence that increasing proportions
of the addict population were trying to become drug-free.
In considering results from these organizations, it must
also be pointed out that often the client-professional ratio may
have been as high as 20 or 30 to 1. In such situations it would be
most difficult to ascertain whether or how many people were abusing
drugs or which drugs are involved.
While the majority of the members of most professional
groups knew of persons engaged in the abuse of drugs, very few mem-
bers of any of the groups knew of persons engaged in the illegal
sale of drugs, as indicated in Table 8. Attorneys seemed to be the
exception, but these percentages may reflect those attorneys with
clients who were accused of selling drugs.
00 you know of persons in Virginia Beach engaged in the
illegal sale of drugs?
TABLE 8.—-Knowledge of Persons Engaged in Sale of Drugs (Profes-
sional Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=8
N=l6 N=10 N=10 N=25
Yes 43.8% 10.0% 0.0% 16.0% 12.5%
No 37.5 70.0 70.0 72.0 75.0
No answer 18.8 20.0 30.0 12.0 12.5
124
The responses to the question in Table 9 indicate that
although the professionals did not know actual persons involved in
the illegal sale of drugs, the vast majority of each group believed
that there was illegal drug trafficking in Virginia Beach. In
other words, they believed there was illegal buying and selling of
drugs in the community. These were professionals in daily contact
with different segments of the community and who could supply
invaluable information on the drug scene.
Without necessarily having direct knowledge, do you believe
that there is illegal drug trafficking in Virginia Beach?
TABLE 9.--Belief in Illegal Drug Trafficking (Professional Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=l6 N=lO N=10 N=25 N—8
Yes 81.3% 100.0% 70.0% 88.0% 75.0%
No 0.0 0.0 0.0 0.0 0.0
No answer 18.8 0.0 30.0 12.0 25.0
It is interesting to note that while at least 70% of the
respondents in each profession stated that they believed that there
was illegal drug trafficking, there were absolutely no negative
responses to this question. There was no one who would say that
there was no illegal drug trade in Virginia Beach. The conclusion
to be drawn fromthesestatistics, therefore, is that from the view-
point ofthetwofessional community, there was certainly a drug
abuse problem in Virginia Beach.
— T
125
The question in Table 10 is most important in ascertaining
whether these professionals actually encountered cases of drug use
in their daily work with their patients or clients. Of course, these
figures vary by profession depending upon the professional's need
to know this information in order to help his client or patient.
The number of drug abuse cases practitioners within a profession are
likely to observe depends upon their ability to spot a drug user.
Many professionals have received no specific training in this area
and may not know the indicators of drug abuse, such as dilated
pupils, and so on. Therefore, there is the strong possibility of
undercount in the results of such a question. If these professionals
had been trained in detecting cases of drug abuse, these results
would be much more accurate.
How many persons do you see during an average month for non-
drug reasons whom you suspect or have found to have drug
problems? Under 18 years old 18 years of age and
older___:
TABLE lO.--Persons You See Who Have Drug Problems (Professional
Survey).
Average Range No Answer
Under 18 Years of Agea
Attorneys N=16 3.31 0 to 10 3
Clergy N=lO 2.75 O to 5 2
Physicians N=25 5.39 O to 15 11
Service org. N= 8 2.60 0 to 10 3
18 Years of Age and Oldera
Attorneys N=l6 5.08 0 to 15 3
Clergy N=10 4.17 l to 11 4
Physicians N=25 6.96 O to 25 7
Service org. N= 8 1.60 0 to 5 3
aPharmacists were omitted since they did not really see
People as either clients or patients.
,, ._ .
126
The percentage of professionals preferring not to answer
this question was fairly high, up to 44% of one sample. This is a
question that was difficult to answer for two reasons. First, it
required some review of records, and second, it suggested a ques—
tion that many professionals may not have previously considered,
”How many of my patients or clients were actually using drugs?"
As the results indicate, some felt that none of their patients or
clients were using drugs; others, especially attorneys and physi-
cians, seemed to have many clients or patients who used drugs.
As stated earlier, the actual findings certainly represent
only a fraction of persons who actually used drugs. The discrepancy
was in the lack of training and experience some professionals have
in detecting symptoms or drug use. The solution to this dilemma
lies in education of the public, particularly the professional com- 1
munity, as to the causes, effects, and indicators of drug abuse.
If people knew what to look for, the drug abusers would not be so
indistinguishable from the rest of the population.
On one page of each questionnaire various programs were
listed which advised or treated alcoholics and drug abusers in
Virginia Beach. These programs were Alcoholics Anonymous, Alcohol
Information Center, Broken Needles, Drug Information Center, Drug
Outreach Center, and Martus, Inc. (no longer in operation). The
question in Table 11 sought information on how well these programs
responded to the drug abuse situation there.
From these results, one can conclude that the majority in
each of these professions thought that these programs as a whole are
127
Do you think these programs can adequately handle the drug
problem in Virginia Beach?
TABLE ll.--Adequacy of Drug Programs (Professional Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=16 N=lO N=10 N=25 N=8
Very well 0.0% 30.0% 20.0% 8.0% 0.0%
Fairly well 31.3 40.0 40.0 28.0 37.5
Not too well 43.8 20.0 10.0 32.0 25.0
Not at all 0.0 10.0 0.0 8.0 0.0
No answer 25.0 0.0 30.0 24.0 37.5
only handlingthechug problem "fairly well" to "not too wellJ' In
not one profession did the majority of respondents think these pro-
grams were handling the drug abuse situation "very well." There was
some consensus of opinion among these professional groups that these
drug programs could have responded more effectively to the drug prob-
lem in Virginia Beach. The professionals were not asked to explain
to what they attributed the inadequacy of these programs. The short-
comings may have been due to lack of funding, inadequate staff
training, understaffing, misdirection of program objectives, or any
number of other factors. A whole new survey would have been neces-
sary in order to ascertain the problems with the treatment programs.
The facts established thus far by this survey were that there was a
significant drug problem in Virginia Beach and, in the public eye,
the prOgrams in operation could not adequately respond to the drug
problem.
————¥v'
128
Are you aware of any drug abuse prevention programs in Vir-
ginia Beach or in this area?
TABLE 12.--Awareness of Drug Abuse Prevention Programs (Professional
Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=l6 N=10 N=10 N=25 N=8
Yes 50.0% 70.0% 50.0% 68.0% 50.0%
No 25.0 30.0 20.0 16.0 0.0
No answer 25.0 0.0 30.0 16.0 50.0
At least half the respondents from each profession stated t
that they had heard of some drug abuse prevention programs in Vir—
ginia Beach. Many, however, had not heard of any prevention programs
which pointed up the need for wider—spread publicity concerning drug
abuse prevention programs.
Another factor which must be considered in looking at this
data is whether the respondents understood the concept of a drug
abuse prevention program, as distinguished from a drug abuse treat-
ment program.
The answer to the question in Table 13 concerning the drug
abuse prevention programs indicated that most professionals answer-
ing this question thought these programs were effective. Another
obvious finding seemed to be a lack of willingness on the part of
any of the professionals to answer ”no, indicating the prevention
programs were not effective. The majority of the professionals
seemed to think that these programs were effective.
129
Do you think these (drug abuse prevention programs) are
effective?
TABLE 13.-—Effectiveness of Drug Prevention Programs (Professional
Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
N=l6 N=10 N=10 N=25 N=8
Yes 50.0% 60.0% 30.0% 60.0% 37.5%
No 0.0 10.0 0.0 4.0 25.0
No answer 50.0 30.0 70.0 36.0 37.5
Opinion on the question in Table 14 seemed more or less
divided as on the previous question concerning drug abuse prevention
programs. Attorneys and pharmacists were somewhat in favor of more
drug abuse prevention programs. Clergymen and physicians were over-
whelmingly in favor of more drug abuse prevention programs.
00 you think more drug abuse prevention programs are
needed?
TABLE 14.--Need for More Drug Prevention Programs (Professional
Survey).
Attorneys Clergy Pharm. Physicians Serv. Org.
= 6 N=lO N=10 N=25 N=8
Yes 43.8% 60.0% 30.0% 64.0% 25.0%
No 12.5 10.0 10.0 12.0 25.0
No answer 43.8 30.0 60.0 24.0 50.0
—7———r’m
130
The Business Community
Methodology
Surveying the Virginia Beach business community was accom-
plished in two steps, after the initial steps of constructing and
pretesting the “Business Questionnaire" (see Appendix B). First, a
random sample of the 5,746 businesses licensed with the Commissioner
of Revenue was taken, yielding 3l2 businesses to whom "Business Ques-
tionnaires" were mailed. Of these 3l2 businesses, 6l responded by
returning their questionnaires.
Second, to insure that a significant number of businesses
who might have had some experience with drug abusers (i.e., snack
bars, hamburger stands, motels, Beach Borough businesses, etc.) were
sampled; Drug Focus Committee volunteers as well as staff members
conducted personal interviews with selected businesses using the
”Business Questionnaire“ forms. Out of 95 attempts, 45 completed
questionnaires resulted.
The results of the two samples were often substantially dif—
ferent and will be presented in separate tables and not combined.
Results
The results from Question 5 (Table l5) indicate that more
of the businesses interviewed knew of persons involved in the abuse
of drugs (48%) compared to 33% of the businesses in the mail-out
sample.
This finding substantiated our reasons for conducting two
surveys of the business community. To be more specific, the list
—7———i**
l3l
Do you know of persons in Virginia Beach enga ed in the
abuse of drugs (excluding alcohol and tobacco)?
TABLE l5.——Knowledge of Persons Abusing Drugs (Business Survey).
Business Interview Gail—Out Business
N=45 N=
Yes 46.7% 3l.l%
No 37.8 60.7
No answer l5.6 8.2
of businesses at the office of the Commissioner of Revenue was, on
one hand, the most complete and up-to-date list; however, since it
held the name of §v§:y_licensed business, it tended to be heavily
weighted with very small businesses, such as the backyard auto
mechanic and the one- or two-person construction company. Therefore,
it is important to consider the results of the business interviews.
While l6% of the businesses interviewed said they.knew of
persons in Virginia Beach engaged in the illegal sale of drugs, 20%
preferred not to answer. This was a question which people who
really knew something about the drug scene often preferred not to
answer. One employee in a local business refused to answer because
he said it was against the law to know something on this subject and
not report it, that is, to withhold this information from the police.
These results compared interestingly to those from the mail—
out business survey where only 9% stated that they knew persons
illegally selling drugs. Ninety-one percent said that they did not
know of persons engaged in the illegal sale of drugs.
132
High percentages of both business samples answered Question
7 affirmatively. Ninety-three percent of the mail-out businesses
and 82% of the businesses interviewed believed there is illegal
drug trafficking in Virginia Beach. In other words, in their opinion,
without necessarily having direct knowledge, the majority of busi-
nesses in both surveys felt that there was illegal buying and selling
of drugs in Virginia Beach. This question differed significantly
from Questions 5 and 6 which concerned only peOple they actually knew.
The results from Question 8 indicated many businessmen in
both samples have observed persons entering their businesses who
appear to be involved in the abuse of drugs. Business managers in
the interview sample gave more affirmative responses (36% compared
to 5l%).
The question concerning drug abuse by those frequenting
Virginia Beach businesses was subject to underestimation by respond-
ents. Often people in business indicated that they found it diffi-
cult to identify the physical symptoms of drug abuse with the usual
exception of alcohol. As many stated during interviews or on ques—
tionnaires mailed in, they usually could not tell which drugs people
were on or even whether they were taking drugs, except alcohol.
Most of the businessmen interviewed stated that the drug causing them
the most problems was alcohol, especially regarding their own
employees.
In addition to being often unaware of the the physical effects
of drug abuse, many business people stated that they simply did not
have the time during most business days to observe whether their
l33
customers were on drugs. Therefore, there seemed to be two factors
affecting the accuracy of the business people‘s observations: their
lack of knowledge or experience, and their lack of time. Thus,
there could have been considerably more people on drugs than indi-
cated by these statistics from business people.
Another possible source of undercount is the fact that 97%
of the mailed—back questionnaires were answered by the business
owners or by the manager-operators (69% of the business interviews
were conducted with owners—managers). While it was necessary to
address the questionnaires to someone in charge to insure a greater
response rate, those in control of the businesses might not always
be sufficiently attuned to the “drug scene” to accurately estimate
actual numbers of people taking drugs. It might have been better
to interview only workers, clerks, waiters, salespeople in the
different businesses, but often these persons were transient and
had not been with the business long enough to form opinions about
the drug scene.
The responses to Question l0, which asked if existing alco-
hol and drug abuse programs could adequately handle the drug problem
in Virginia Beach, were quite similar for both business samples.
Question l0 concerned the following programs: Alcoholics Anonymous,
Alcohol Information Center, Drug Information Center and Drug Out-
reach Center.
Only 5% of the business interviews and l0% of the mailed-in
questionnaires stated that the programs were handling the drug
problem "very well." While 33% of those in both samples felt that
— r
134
the programs were doing "fairly well” at handling the drug problem,
at least that many in each sample thought the programs were doing
"not too well." Apparently, those responding to these questionnaires
were not very enthusiastic about how well these programs were
handling the drug abuse problem in Virginia Beach.
According to the results from Question ll, substantial num-
bers of business people were aware of drug abuse prevention programs
in Virginia Beach or in this area. Only small percentages (27% of
business interviews andl7% of the mailed—in questionnaires) thought
that these programs were effective. Large numbers in each sample,
however, seemed reluctant to judge their effectiveness and simply
did not answer the question.
Substantial numbers in each sample (46% and 47%) felt that
more drug abuse programs were needed. Only a very few people, less
than 7% of either sample, believed that no additional programs were
needed. Once again, at least 47% of each sample refused to answer
this question, perhaps believing themselves not informed enough to
answer.
It seemed evident that more information on the drug abuse
problem was needed, from effects, to incidence, to treatment. Among
people with opinions on the subject, the overwhelming majority felt
that more drug abuse prevention programs were needed. Future
objectives of the drug abuse programs should include education of
the public concerning cause, effect, and treatment of drug abuse.
Even though the public was much better informed at present than in
—i—f”
l35
past years, the average person still seemed to know relatively
little about this area of public concern.
Households in Virginia Beach
Methodology
In surveying the incidence and prevalence of drug abuse, a
survey of Virginia Beach residents seemed essential. The study
would not have been complete without an opinion survey of residents
in order to compare their perceptions of the drug problem with those
of the business and professional communities, as well as with law
enforcement and court officials, and with public health and hospital
spokespersons.
After studying various questionnaires on drug abuse admin-
istered in Virginia, New Jersey, California, and elsewhere in the
country, a comprehensive questionnaire was formulated. The purpose
of administering the questionnaire was two—fold: First, to inquire
of the prevalence of drug use among acquaintances of the respondents,
as did the questionnaires for the business and professional commu-
nities. Second, unlike the questionnaires for business and profes-
sional people, it was necessary to seek information about the
respondent's personal drug use, as well as the demographic data con-
cerning the respondent‘s age, sex, education, income, marital
status, number of children, and occupation.
There was and is some question as to the reliability and
validity of the self-reporting of drug use. One problem with using
a self-reporting form would be that people might over- or under-
report the types and amounts of drugs that they were using. Thus
IIIIIIIIIIIIIIIIIIIIIII33_'__'_'__'_'_'__'_'________________________________—_—'_—'———__‘77V
l36
far, drug abuse researchers have devised no method of studying the
occurrence of under—reporting in self-report questionnaires. They
have studied the occurrence of over—reporting and have found in
several studies that the percentage who exaggerate their use of
drugs or who report using fictitious drugs is quite small. With
the acknowledged exception of adequately studying under-reporting,
Paul C. Whitehead and Reginald G. Smart (l974) make the following
statement: ”The evidence supports what has been an assumption on
the part of many researchers in this area: there is reason to have
confidence in the validity and reliability of self—reports of drug
abuse” (p. 3).
First, an extensive pretest of the questionnaire was under—
taken in the community with the help of members of the Drug Focus
Committee. The questionnaire was then revised and pretested on a
smaller sample once again. Then after another and final revision,
the survey was reviewed once more and printed for distribution.
Questionnaires with cover letters and self-addressed, stamped
envelopes were then mailed to the l,000 households in the sample.
The sample consisted of l,000 households randomly selected
from the Virginia Beach City Directory. Although this directory may
not have seemed to be the ideal universe or population of addresses
from which to select the sample, it was the only source available
for Virginia Beach. The city planning office for Virginia Beach
did not have a comprehensive up-to-date list of addresses for
Virginia Beach, nor did the local Chamber of Commerce. Therefore,
|IIIIIIIIIIIIIIIIIIIIII333:__________________________-__________________________________4liW7
l37
the City Directory was found to be the most complete and up—to-
date source of addresses for Virginia Beach.
From the sample of l,000 questionnaires mailed to various
homes and apartments, ll were returned by the post office for having
insufficient addresses and 270 were filled out and returned by
respondents. This resulted in a response rate of 27% for this sur-
vey, which is within the limits of expectations as defined by
Selltiz et al. (l967).
Perhaps the response might have been higher if questions con-
cerning personal drug use and personal information such as education,
income, and occupation had been omitted. But these questions seemed
important from the standpoint of obtaining a profile of the commu-
nity. This profile could then be compared with other surveys (The
Virginian—Pilot/Ledger Star City Profiles, August l973, and l970
census data) to see how closely the samples matched. This informa—
tion will be discussed at a later point in this section.
Information of these personal characteristics is also essen-
tial in order to perform ”descriptive cross-tabulations" (Layarsfeld,
Pasanolla, and Rosenberg, l972). By recording the data concerning
each adult in the survey onto individual McBee cards, it was possi-
ble to obtain descriptive, statistical profiles on the users of
different drugs. These tabulations should indicate the role of
demographic characteristics, such as age, sex, and income in drug use.
Results
Drug use is fairly widespread in Virginia Beach, according
to Table l6. All types of drugs from tobacco and alcohol, to
l38
TABLE 16. --Reported Experience With Drug Use by Adults (in per-
465.
centages),
Minimal Regular
Drug N Total Use Use
Tobacco, cigarets l94 4l.9 6.6 35.3
Alcohol 404 86.8 57.6 29.2
Over-the-counter drugs, __ __
all types 428 92.0
Prescription tranquil-
izers, sedatives 47 10'] 6'2 3'9
Prescription stimulants 3 0.6 0.0 0.6
Prescription, other-
opiates 37 8.0 6.9 l.l
Marihuana 3l 6.7 5.8 0.9
Inhalants, glue, etc. 0 0.0 0.0 0.0
Hallucinogens 2 0.4 0.4 0.0
Stimulantsa 10 2.2 2.2 0.0
Depressantsa 29 6.2 6.0 0.2
Opiates, heroin, etc. 5 l l l l 0.0
Cocaine 2 0.4 0.4 0.0
Methaqualone 2 0.0 0.0 0.0
Other 0 0.0 0.0 0.0
aNonmedical use only.
l39
legitimate nonprescription drugs such as Bufferin and Anacin
("over-the-counter” drugs) and prescription psychoactive drugs, to
illicit drugs such as marihuana, LSD, and heroin were included in
this first table. As was noted in the second report of the National
Commission on Marihuana and Drug Abuse (1973), ”Although the use of
illicit drugs tends to arouse the greatest public clamor and concern,
it is, with the exception of marihuana use, a relatively uncommon
occurrence when measured against other types of drug experience”
(p. 63).
Use of certain drugs, especially alcohol, and "over-the-
counter" drugs, was quite widespread in Virginia Beach. While
almost 90% of the residents drank alcoholic beverages at least
occasionally, only 30% used them regularly (meaning at least once
a week or daily).
Among respondents admitting to smoking cigarets, 35% smoked
at least half a package or more a day. Only about 7% reported
minimal use, that is, smoking less than half a package a day. The
implication here was that very few people smoked only a few ciga-
rets daily. Smoking at all seemed to lead to smoking at least a
half pack a day.
"Over-the-counter" drugs are remedies for headache, insomnia,
nervous tension, etc., that can be purchased in most drugstores.
Specifically mentioned in the questionnaire were Tylenol, Bufferin,
Aspirin, Anacin, Quiet World, Compoz, Sleepeze, No 002, Vivarin, and
Be Bright. No tabulation of frequency of usage was made due to the
nature of these drugs, except to note that at least 92% of the
l40
population of Virginia Beach used one or more of these drugs at
least occasionally.
Prescription psychoactive drugs (tranquilizers, stimulants,
etc.) seemed to be fairly widely used with l8.7% of the population
reporting at least minimal use. The usage of illicit drugs, such
as marihuana, hallucinogens, and opiates seemed to be used to a
much lesser extent or at least their use was not reported with any
regularity. Of course, the use of these drugs is against the law,
and this consideration might have caused extensive under—reporting,
as noted elsewhere in this study. There were two possible alterna-
tives: users of these drugs may not have returned their question—
naires just because questions concerning illicit drug use were
present, or they may have mailed their questionnaires but denied
taking these drugs.
For these questions concerning personal drug use, the
research case was broadened to include the husband or wife of the
respondent. The questionnaire form included space for the respond-
ents to answer the questions on personal drug use for other members
of their families as well. Of course, this approach offered the
possibility of some error in that drug use may be occasionally
disguised or hidden even from other members of the family, and
the respondent may not have known the types of drugs his spouse
used nor the extent. For example, a housewife may not have wanted
her husband to know that she took tranquilizers.
The advantage of this method was evident in the near doubling
of sample size. This enabled subtle trends to be more easily
l4l
recognized and analyzed, and methodologically this procedure had
sound precedents (Riley, l963).
For the remainder of the questions on the household survey,
mostly concerning opinions and attitudes, the research case remained
the actual respondent who completed the questionnaire. The sample
size for these questions was 26l; nevertheless, for questions on
personal drug use, the sample size was 465.
The contents of Table I7 describe users of various ”legal"
drugs using certain demographic characteristics such as age, sex,
etc. About the same proportion of males and females in the sample
were likely to be cigaret smokers. 0n the other hand, about 13%
more males than females drank alcoholic beverages at least occa-
sionally; however, more female than male respondents reported using
prescription drugs.
Extent of drug use differed by age to any great degree only
with respect to alcohol. At least some minimal use of alcohol was
highest among those who are 30 to 49 years of age (90%), and lowest
among those who are 50 years of age and older (76.3%). Apparently,
use of alcohol, at least on an occasional basis, was not quite as
widespread among those over 50 years of age as it was among those
who are under 50.
Level of education did not seem to be a significant variable,
except regarding those with less than a high school education.
Among these people, only about 7% of the total sample, fewer seemed
to smoke, drink, or take prescription or over—the-counter drugs than
those with more education.
142
TABLE 17.--Dem09raphic Characteristics by Percent of Users of Ciga—
rets, Alcohol, and Legal Drugs (N = 465).
Over-
Demographic Data N Cigarets Alcohol Counter Prgsfirip.
gs
Drugs
.82:
Male 227 41.9 93.4 92.5 11.9
Female 226 41.6 80.5 93.0 21.2
No answer 12 41.7 83.3 66.7 25.0
Age
18-29 136 39.0 86.0 94.9 19.1
30-49 252 43.7 90.0 92.5 14.7
50 + 59 40.7 76.3 94.9 18.6
No answer 18 38.9 83.3 55.6 22.2
Education
< High school 31 38.7 71.0 90.3 13.0
High school grad. 147 49.0 87.8 94.6 14.3
Some coll. or tech. 259 37.1 87.3 92.7 17.8
No answer 28 50.0 96.4 75.0 25.0
Marital Status
Never married 18 50.0 83.3 83.3 27.8
Married 415 40.5 86.7 94.0 15.4
Widowed, sep., div. 18 61.1 94.4 83.3 27.8
No answer 14 42.9 85.7 57.1 (28.6
Family Income
< $10,000 86 43.0 81.4 94.2 24.4
$10,000-$15,000 139 41.7 82.0 95.7 16.5
$15,000—$20,000 122 45.9 93.4 92.5 13.9
$20,000 + 101 34.7 89.1 90.0 12.9
No answer 17 47.0 94.1 58.8 23.5
l
143
There seemed to be great differences in extent of drug use
when cross-tabulated by marital status. A much larger percentage of
those who were widowed, separated, or divorced smoked cigarets and/or
drank alcoholic beverages. More unmarried respondents also smoked
cigarets than married ones, but married respondents were more likely
to take over-the-counter drugs, while more unmarried and more of
those who were widowed, separated, or divorced took prescription
drugs.
Cigaret smoking seemed to be more widepsread among those
whose annual income was less than $20,000 per year,but alcohol was
more widely usedanmng those who had incomes of $15,000 or more per
year. Use of all types of legal psychoactive drugs, whether over-
the-counter or prescription, seemed to decline as the income rose.
Perhaps these statistics indicate a trend toward substituting alcohol
use for psychoactive drugs to lessen such symptoms as nervous ten-
sion and insomnia among the higher income respondents.
According to Table 18, which gives the demographic charac-
teristics of the different types of alcohol users, more females
than males never used alcohol or used it only minimally. More males
used one or more types of alcohol (beer, wine, or other alcohol)
regularly, meaning at least weekly or daily.
Regular use of alcohol was more characteristic of those over
30yearsof age. Those respondents under 30 were more likely to use
alcohol occasionally rather than regularly. Almost one-quarter of
those over 50 never used alcohol at all while slightly over a quarter
of this age group used alcohol regularly.
144
TABLE 18.——Alcoholic Beverage Consumption Related to Demographic
Characteristics (in percentages), N 65.
Never Minimal Regular
Demographic Data N Use Use of Use of Total
Alcohol Alcohol Alcohol
§e><_
Male 227 10.1 54.6 35.2 99.9
Female 226 15.9 61.5 22.6 100.0
No answer 12 16.7 41.7 41.7 100.0
593
18-29 136 14.0 63.2 22.8 100.0
30-49 252 9.9 58.3 31.7 99.9
50 + 59 23.7 47.5 28.8 100.0
No answer 18 16.7 38.9 44.4 100.0
Education
< High school 31 29.0 51.6 19.4 100.0
High school grad. 147 17.7 62.6 19.7 100.0
Some coll. or tech. 259 9.7 56.4 34.0 100.1
No answer 28 3.6 50.0 46.4 100.0
Marital Status
Never married 18 16.7 38.9 44.4 100.0
Married 415 13.3 59.3 27.5 100.1
Widowed, sep., div. 18 5.6 55.6 38.9 100.1
No answer 14 14.3 35.7 50.0 100.0
Family Income
< $10,000 86 18.6 62.8 18.6 100.0
$10,000-$15,000 139 18.0 56.8 25.2 100.0
$15,000-$20,000 122 6.6 60.7 32.8 100.1
$20,000 + 101 10.9 54.5 34.7 100.1
No answer 17 5.9 35.3 58.9 100.1
145
Education seemed to be a key variable in studying alcohol
use patterns. Many more of those respondents with at least some
college or technical training (34%) were using alcohol regularly
while only 10% of these respondents reported never using alcohol.
Those with less education seemed more likely to report never using
any type of alcohol or using it only minimally.
There were also important distinctions in alcohol use
according to marital status with those who were unmarried and those
who were widowed, separated or divorced being much more numerous
among the regular users of alcohol. Almost 95% of those who were
no longer married, or married but separated, used alcohol at least
occasionally, indicating perhaps some use of alcohol as a possible
escape.
Regular use of alcohol seemed to rise along with the
income, according to Table 18. About the same proportion (60%) of
all income groups reported minimal use of some type or types of
alcohol, with those who reported never using alcohol having incomes
of less than $15,000 per year.
The most significant findings occur if one considers how
the proportions of each income group that used alcohol regularly
rose as the amount of the annual income increased. Only 18.6% of
those with incomes of less than $10,000 per year used alcohol
regularly, but of those respondents earning $20,000 or more per year,
34.7% used alcohol regularly. So regular use of alcohol seems to
be more prevalent among those with higher incomes. Perhaps drinking
146
was only for social purposes, but perhaps it was also used in some
cases for release of tensions and relaxation in a competitive world.
Table 19 gives some insight into the characteristics of
those respondents who used different types of illicit drugs. For
example, respondents who reported using only marihuana (no other
illicit drugs) at least minimally seem to be predominantly young,
under 30 years of age, to have had some college or technical train-
ing, and to be spread across the economic spectrbm. Slightly more
female than males used marihuana only.
Almost two times as many females as male reSpondents
reported illicit use of soft drugs (not including marihuana). The
majority (numerically) of the soft drug users were 30 to 49 years
of age and, in numbers, almost as many graduated from high school
as went on to college or technical training. By far the majority
were married and clustered in the $10,000 to $20,000 income range.
The number of respondents admitting to use of hard drugs
only, heroin or some other opiate derivative or cocaine, was so
small as to make demographic analysis statistically hazardous.
Those respondents who claimed to use more than one type of
illicit drug, from marihuana to hard drugs, tended to be predomi-
nantly male, mainly young, of all different educational and income
backgrounds, and all were married.
Table 20 attempts to investigate ”poly-drug” use, which
means using more than one type of drug, whether it be alcohol,
over-the-counter drugs, prescription drugs, or illicit drugs. The
tabulations were performed, and the table was created to see if
147
TABLE 19.——Demographic Characteristics of Adult Illicit Drug Users
(in percentages), N = 62.
. Soft Hard .
Demographic Data N g:§]' Drugs Drugs 22:23; Total
y No Mari. Only
Six
Male 26 34.6 26.9 11.5 26.9 99.9
Female 36 36.1 52.7 2.8 8.3 99.9
No answer 0 0. 0.0 0.0 0.0 0.0
492
18-29 33 51.5 27.3 0.0 21.2 100.0
30-49 26 19.2 53.8 15.4 11.5 99.9
50 + 3 0.0 100.0 0.0 0 0 0.0
No answer 0
Education
< High school 7 42.9 14.3 0.0 42.9 100.1
High school grad. 14 14.3 71.4 0.0 14.3 100.0
Some call. or tech. 37 43.2 37.8 8.1 10.8 99.9
No answer 4 25.0 25.0 25.0 25.0 100.0
Marital Status
Never married 4 75.0 25.0 0.0 0.0 100.0
Married 54 33.3 40.7 7.4 18.5 99.9
Widowed, sep., div. 4 25.0 75.0 0.0 0.0 100.0
No answer 0
Family Income
< $10,000 14 50.0 35.7 7.1 7.1 99.9
$10,000-$15,000 18 16.7 61.1 11.1 11.1 100.0
$15,000-$20,000 13 15.4 61.5 0.0 23.1 100.0
$20,000 + 13 69.2 15.4 7.7 7.7 100.0
No answer 4 25.0 0.0 0.0 75.0 100.0
148
TABLE 20.--Incidence of Poly-Drug Use (N = 62).
. Soft Drugs
Mari. Hard Drugs Comb.
Drug Type Only (11601131 ) Only Only
1. No other drug/alcohol 0 O 0 O
2. Alcohol only 2 O 0 1
3. Over—counter drugs only 0 2 0 0
4. Prescription drugs only 0 0 0 0
5. Over-counter drugs and
alcohol (no prescrip.) 16 17 3 9
6. Combination of some/all 22 26 4 10
there were individuals in the survey who might be users of one illi-
cit drug only such as marihuana or if all users of illicit drugs
used some legal drugs as well, perhaps in conjunction.
The results in Table 20 show that no respondents who used
an illicit drug used only that drug; they were all “poly-drug"
users. Almost all these illicit drug users reported using alcohol
as well as some type of over-the-counter drug (see line 5). Line 6
would be the total of the separate types of drugs used plus those
respondents who used all three: over—the-counter drugs, prescription
drugs, alcohol, as well as the illicit drug at the top of the
column. As Table 20 indicates, "poly—drug" use seemed to be the
pattern in Virginia Beach.
The results from the question on personal drug use could be
generalized to the population of Virginia Beach because of the
sampling techniques that were used. A random sample of the population
._ ._.‘.:.., 7
149
TABLE 21.——Use of Prescription, Nonprescription, Legal, and Illegal
Drugs.
User type Percent
Marihuana and/or hashish 6.7
Inhalants (like glue, paint, and gasoline) 0.0
Hallucinogens (LSD, mescaline, etc.) 0.4
Stimulants (amphetamines, diet pills, etc.) 2.8
Depressants (tranquilizers, sedatives, etc.) 16.3
Opiates (heroin, morphine, etc.) 9.1
Cocaine 0.4
Methaqualone (Quaaludes, “Sopors“) 0.0
of Virginia Beach was carefully drawn (see the discussion of sampling
methods earlier in this section) enabling us to generalize from the
findings of the survey to the population of this city at large.
There was, however, the possibility of a significant amount of under-
reporting of personal drug use in a survey of this nature, as noted
later in the report. The household statistics indicated personal
drug use in Virginia Beach was not as widespread as the results from
the survey of professionals (like physicians, pharmacists, and
attorneys) and of business people indicated. The results on personal
drug use provided minimum figures and should be read “at least 6.7%
ul
of the population of Virginia Beach use marihuana. These
1The official population estimate for Virginia Beach from
the Department of City Planning, as of October 1, 1974, was 225,000.
Unofficial estimates are as high as 235,000 in 1976.
IIIIIIIIIIIIIIIIIIIIlI333:______________________________________________________________________’==?"
150
statistics include use of prescription and nonprescription, legal
and illicit drugs.
Almost 7% of the respondents stated that they used marihuana.
One-seventh of these used it daily or at least once a week. In
comparing these results with those from Question 1 (Figures 10-17)
concerning the prevalence of drug abuse, it seemed possible that
people were under-reporting their use of marihuana. In other words,
30.2% of the respondents stated that they had come in contact with
ten or more people in the last twelve months who used marihuana on
a regular basis (compared with an average of 67.3% of the respond-
ents in the sample of professionals and 55.9% in the sample of busi-
ness people). It seemed unusual that 30% of the respondents would
have acquaintances who used marihuana regularly, but only 7% of the
respondents admitted using marihuana.
Part of the under-reporting may have occurred because smok—
ing marihuana, hashish, and THC was illegal. In spite of the anony-
mous nature of the questionnaire, people may have been too afraid of
arrest and legal entanglement to give a full and honest report of
their drug use. Also, some drug use may have occurred without the
knowledge of one‘s husband or wife, or parents in some cases. There
was also the possibility to under-report frequency of use for all
these drugs, to check “occasionally" instead of "once a week" or
”daily," especially when the drugs were not only illegal but could
also have dangerous effects and side effects, as could hallucinogens
and opiates.
151
The use of depressants and stimulants may also have been
under—reported. All drugs, except tobacco and alcohol, were grouped
together in this one question including those that could be obtained
legally with a doctor's prescription but taken illicitly (for exam-
ple, using another family member's prescription for tranquilizers),
to those that could be purchased legally but taken illegally (for
example, inhalants like gasoline and paint) and including those
drugs which are both illegal to buy and to consume (such as hallu-
cinogens and cocaine). Some under-reporting may have occurred
because many people did not want to admit, perhaps even to them-
selves, that they were taking mood-altering drugs, ones that could
have become drugs of abuse.
The frequency of taking these drugs may also have been under—
estimated. It was probably easier to check "occasionally" than to
remember exactly how often one took a certain drug. The large
majority of respondents stated that they took these drugs only occa-
sionally.
The question analyzed in Table 22 concerned the availability
of various drugs in Virginia Beach. Since the question excluded
those drugs which were available by prescriptions for medical reasons,
it therefore referred to those drugs which had to be obtained ille-
gally. The majority of respondents answered that they would not
know how difficult it is to obtain the drugs. Surprisingly high
percentages of respondents, however, seemed to know how difficult it
would be to obtain most of these drugs illegally and perhaps this
was one of the important findings. That people actually knew how
152
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153
easily illegal drugs can be obtained in Virginia Beach is of great
significance.
The next important finding seemed to be that such large
numbers of the respondents thought that most of the drugs were "not
at all difficult” to obtain in Virginia Beach. About one—third of
the respondents thought marihuana, inhalants, stimulants, and depres-
sants were not at all difficult to buy illegally. Fewer (about 10%)
believed that hallucinogens were easily obtainable, while only about
5% felt that opiates and methaqualone could be obtained easily.
No one thought that marihuana was very difficult to buy,
and only one or two percent thought that inhalants, hallucinogens,
stimulants, and depressants were very difficult to buy. The con-
census of opinion seems to be that all these illegal drugs are
available and are fairly easy to obtain in Virginia Beach.
This finding coincided with results from a question that
was asked on the business and professional surveys, "Check those
drugs which you think residents of Virginia Beach buy in and/or
outside Virginia Beach. Check both if appropriate.” The vast
majority of the respondents checked both "in and outside of Vir-
ginia Beach” for all the drugs. Slightly fewer checked that opiates
could be bought inside Virginia Beach. In other words, not quite as
large a majority of professional and business people were unsure
that heroin could be obtained in Virginia Beach, but large numbers
of others felt that all the other drugs could be bought in Virginia
Beach.
IIIIIIIIIIIIIIIIIIIIIII:________________________________________________________________E===’W
154
One question on the household survey was designed to learn
why people decided not to abuse drugs. As Table 23 indicates, the
great majority of respondents answered they ”never had any desire
to abuse drugs” when asked the question:
If you do not presently abuse drugs, which one of the fol-
lowing has most influenced your decision not to abuse drugs?
TABLE 23.—~Results from Household Survey on Question 9: Factorsa
Most Affecting Decision Not to Abuse Drugs (N = 261 .
Total Percent of . . .
Responses All Responses Factor Affect1ng Dec1s1on
13 3.3 What your parents told you about drugs
3 0.8 What your brothers and sisters told you
about drugs
11 2.8 What your friends told you about drugs
The information you got in school or in
30 7.7
drug abuse education classes
78 20.1 The information you got from television,
books, or newspapers
5 1.3 The information you got from your family
doctor
6 1.5 The information you got from your minis-
ter, priest, or rabbi
187 48.1 I just never had any desire to abuse
drugs
48 12.3 Other
8 2.1 None of the above
389 100.0 Totals
aTotal responses exceed number of respondents because fre-
quently respondents checked more than one reason for not abusing drugs.
155
As stated earlier, most people did not abuse drugs primarily
because they never had any desire to do so. The second most popular
reason was the information on drugs that people got from television,
books, or newspapers. Many people noted under "Other" reasons that
their occupations, as nurses, policemen, pharmacists, kept them from
abusing drugs because they knew the potential for harm. In this
category, some respondents also noted that friends of acquaintances
had bad trips on drugs or suffered other damaging side effects and
this possibility had prevented them from ever experimenting with
drugs. About 8% of the respondents stated that the information they
got in school or in drug abuse education classes kept them from try-
ing drugs. Since most of the respondents were in their twenties or
older, many had not been exposed to drug education classes in
school, so the percentages in this category were rather low.
The answers to the question in Table 24 helped evaluate
how well the respondents in the household survey thought that alco-
hol and drug information treatment programs were handling the drug
problem in Virginia Beach. The programs which the question con-
cerns are Alcoholics Anonymous, Alcohol Information Center, Drug
Information Center, and Drug Outreach Center.
Only about 7% of the household survey respondents thought
the drug and alcohol information and treatment programs responded
to the drug problem in Virginia Beach "very well." The majority
thought the programs responded only “fairly well“ or "not too well."
The results are quite similar to those from the professional and
business communities; most people felt that, for whatever reasons,
—————’W
156
How well do you think these programs [Alcoholics Anonymous,
Alcohol Information Center, Drug Information Center, and Drug
Outreach Center] respond to the drug problem in Virginia
Beach?
TABLE 24.-—Household Survey of Adequacy of Treatment Programs:
Question 12
Response Total Respondents Percent
Very well 17 6.5
Fairly well 94 36.0
Not too well 70 26.8
Not at all 6 2.3
No answer _14 _2§:4
Total 261 100.0
the programs were simply not adequately responding to the drug
problem.
Household Demographic Data
The sample of 261 households contained in this survey is very
similar to the sample of 366 households in the Virginian-Pilot/
Ledger-Star City Profiles sample in terms of age, sex, marital status,
and so forth. Both samples are relatively similar to the results from
the 1970 U.S. Census of Population and Housing for Virginia Beach.
Of course, the area has grown from a population of 172,106 in 1970
to the present 231,000 (i 500), a population increase of about
- 7
157
1 I n a c 0
11,778 per year. The increase of one—third could have Sign1f1cantly
altered the population composition since 1970.
The demographic data on the 261 households was obtained from
the questions at the end of the household questionnaire. The ques—
tions concerned age, marital status, number of children living at
home, last year of school completed, family income, area of residence
in Virginia Beach, and occupation.
Although the census offered no data on age, the figures from
this sample of households are quite similar to those from the
Virginian-Pilot/Ledger Star sample as indicated in Table 25. One of
the purposes of these questions on age, sex, etc., was to check the
sampling procedures to see if the sampling techniques produced a
random sample that was similar to the Virginia Beach population at
large. Since there was such a similarity, it became possible to
generalize from the sample to the population at large.
For the question concerning sex of the respondents, there
was no comparable data from the Virginian-Pilot/Ledger—Star survey
or from the 1970 census. It seemed important for the accuracy of
the survey that the sex composition ofthe respondents be similar to
In other words, the respondents should
About
the population in general.
have numbered about 50% male and 50% female, which they did.
47.9% were male and 46.0% were female, with 6.1% of the respondents
not answering the question.
1These figuresare from the Office of City Planning of Vir-
ginia Beach and represent population projections as of October 1,
158
TABLE 25.--Household Survey: Age of Respondents.
Virginian-Pilot/
Age Drug Abuse Survey Ledger-Star Survey
N = 261 N = 366
Under 29 30.0% 31%
30 - 49 51.0 51
50 + 13.8 19
No answer __§g1_ _;;_
Total 100.0% 101%
The respondents in this survey were primarily married and
living with their marital partners (Table 26). The Virginian—Pilot/
Ledger-Star survey had no data on this subject, but one assumes
that the statistics on marital status resemble the Virginia Beach
population rather closely. Of course, the predominantly young age
of most of the sample (77.1% were 22 to 49 years of age) means that
the number of widowed will probably be low. Virginia Beach is also
a predominantly young community, made up of married couples, usually
with children.
Table 27 from the drug abuse survey gives the percentages
with one, two, three, four or more children and those with no chil-
These statistics were not comparable to the Virginian-Pilot/
There is the possi—
dren.
Ledger-Star survey data nor to census data.
bility, moreover, that slightly more families with no children or
with only one child were represented in this sample. Perhaps these
families had more time to respond to lengthy surveys of this type.
159
TABLE 26.-~Marital Status of Respondents (N = 261).
Status Percent
Never married 6.9
Married 80.1
Widowed, separated, divorced 8.0
No answer __§;Q
Total 100.0
TABLE 27.-~Number of Children Per Family of Respondent (N = 261).
Children Percent
0 31.8
1 23.0
2 18.8
3 10.0
4 + 10.3
No answer __§yl
100.0
Total
160
Educational attainment (Table 28) can be compared from this
drug abuse survey and the Virginian-Pilot/Ledger—Star survey. There
were some differences, but most of these could be accounted for by
chance. There were also some differences in categories; for example,
the Virginian-Pilot/Ledger-Star survey had no category for "technical
training.”
TABLE 28.--Education of Respondents.
Virginian-Pilot[
Level of Education Drug Abuse Survey L§99§£1§£3£ Survey
N = 261 N = 366
0 - 7 0.0% 5%
8th 0.4 3
Some high school 5.7 15
High school graduate 29.1 37
Some college 22.5 19
College graduate 14.6 16
Post-graduate 16.8 4
Technical 4.7 -—
No answer 5.7 2
Total 99.5% 101%
The data on income (Table 29) for Virginia Beach was com-
parable for drug abuse survey data, Virginian-Pilot/Ledger-Star data,
and 1970 census data. Incomes in Virginia Beach have undoubtedly
increased in the five years since the 1970 census. It is also
important to remember that the current average income for the nation
161
TABLE 29.--Income of Respondents.
Drug Abuse Virginian-Pilot/
Survey Ledger-Star Survey
Income 1970 Census
N = 261 N = 366
Under $5,000 1.1% 8% 15%
$5,000-$10,000 17.6 27 33
$10,000-$15,000 29.1 27 29
$15,000 and over 46.4 24 23
No answer __jigi_ _ij_ --
Total 100.0% 100% 100%
is about $12,000, and the Virginia Beach average was also probably
higher than the national average. In the directions for the drug
abuse survey, it was stressed that respondents were to combine the
incomes of husband and wife, perhaps raising the number in the
$15,000 or more category, as evident in Table 29.
The respondents in the drug abuse survey were primarily
located (Table 30) in the major population centers of Virginia Beach:
the Beach Borough, Lynnhaven, London Bridge, Hilltop, Bayside, and
Kempsville. The distribution of the same was in accord with popu-
lation figures on these areas.
Survey of Youth of Virginia Beach
Methodology
One of the more important segments of the population of
Virginia Beach is the youth population. This is the population where
drug abuse often causes the most public concern. This is also the
162
TABLE 30.--Respondents‘ Area of Residence Within Virginia Beach.
Zip Code Area Number Percent
23450 Mail Handling Annex 0 0.0
23451 Main Post Office, Beach Borough 41 15.7
23452 Lynnhaven Station 61 23.4
23453 London Bridge Station 0 0.0
23454 London Bridge Station, Hilltop 33 12.6
23455 Bayside, Naval Amphibious Base 41 15.7
23456 Princess Anne Station, Pungo 5 1.9
23457 Back Bay 0 0.0
23458 Main Post Office, Beach Borough O 0.0
23459 Fort Story 0 0.0
23460 Naval Air Station, Oceana O 0.0
23461 Dam Neck Naval Base 0 0.0
23462 Kempsville Area, Witchduck Annex 62 23.8
No answer 17 6.5
Other zip code " __l_ ___;4
Total 261 100.0%
—7—~.’
163
polulation where drug abuse often causes the most public concern.
This is also a population which is vulnerable to the abuse of
psychoactive drugs as well as alcohol.
The most efficient way to survey this population was to con—
tact the Virginia Beach School Board to gain permission, assistance,
and support in administering questionnaires to a sample of the
junior high and high school students. A proposal outlining the pro-
jected survey was submitted to school officials who reviewed the
proposal and informed the principals and assistant principals of
the ten junior and senior high schools of the upcoming survey.
The questionnaire to be used was created by Dr. John D.
Swisher and Dr. John J. Horan of Pennsylvania State University.
Dr. Swisher was contacted and gave permission to use the "Drug
Education Evaluation Scale” as the survey instrument.
The school principals all designated assistants to select
the individual classes to which the questionnaires were to be
administered. An effort was made to stratify the sample by age, to
get a somewhat even breakdown.
The ideal situation would have been a simple random sample
with the total population of young people from 14 to 18 years of age
in Virginia Beach as the universe. However, a more realistic
research model had to be adopted considering limitations in staff
size, circumstances, and budget.
The school principals and their assistants chose the classes
to be surveyed and asked the teachers' help in administering the
anonymous questionnaire. The students were assured that the
- v .
164
identities of themselves, their classes and their schools would
remain anonymous. They were only asked to write their ages on
their individual questionnaires. The questionnaires were then col—
1ected from all the participating classes in all ten junior high and
senior high schools and shuffled together to prevent identification.
Results
Tables 31-41 give the results of the youth survey. Table
31 gives an overview of the drug use patterns of youths from 14
through 18 years of age. Some explanation of this Table 31 is essen-
tial, since it is in the form of a work table. In other words, much
information that might have taken three or four tables to present
is presented on one large table.
The percentage of the youth sample using each drug is pre-
sented on the right-hand side of the double column under the appro-
priate frequency heading. For drug program implementation purposes,
projections were made from the percentages of the youth sample
using drugs to the total population of young people inVirginia Beach
who are 14 to 18 years of age. These projection figures appear on
the left-hand side of the double column.
Table 31 would read ”36.9% of the youths in the sample never
used cigarets. A projection of this figure of the total youth
1
population of 21,182 of Virginia Beach would mean that 7,818 young
1
people never smoked cigarets.‘ The other figures can be read
similarly.
_ 1This figure was obtained from the Department of City Plan-
n1ng, City of Virginia Beach.
1(55
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OO.O . . . . . . . . NNOuzO
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OO. N . . . . . . . . . . . . AmOmuzO
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168
. . . . . Nmpuz
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171
TABLE 37.--Youth Survey: Po1y-Drug Use, Age 14 (N = 102).
Drugs 0n1x: 5 Used to Use A1coho1: 1
1. Present1y smoke tobacco 4 regu1ar
2. Marihuana 2 regu1ar
2 minima1
3. Depressants 0
4. Hashish 0
5. Stimulants 1 1-2 times/mo.
A1coho1 0n1x: 31
Present1y smoke tobacco 9 minima1
3 regu1ar
Drugs and A1coho1: 22
Drinking present1y 14 minima1
8 mari. minima1 2 regu1ar
3 mari. 1-2 times/wk; hash 1-2
times/yr.
1 mari. & hash 1-2 times/wk.
8 regu1ar
2 mari. regu1ar 2 minima1
1 mari. &hash dai1y; ha11u. 1-2
times/wk.; & coc. 1-2 times/mo.
1 mari. dai1y; stim. 1-2 times/
wk.
1 mari. dai1y; hash, depr. &
heroin 1-2 times/mo.
1 mari. dai1y; hash, ha11u. &
stim. 1—2 times/mo.
Nonusers; 26 never drank
4 use cigarets regu1ar1y
3 used cigarets before 1/73
2 used cigarets since 1/73
18 used to drink, but no 1onger drink
15 used no other drugs ever
3 used to use marihuana
1 used to use hashish
1 used to use g1ue
TABLE 38.--Youth Survey:
172
Po1y-Drug Use, Age 15 (N = 124).
Drugs 0n1y: 4
1
Marihuana
. Depressants
. Hashish
A1coho1 0n1y: 42
Present1y smoke tobacco
Drugs and A1coho1:
. Present1y smoke tobacco
2.
32
Drinking present1y
Nonusers:
OONNN
GUN
Used to Use A1coho1: 3
regu1ar
regu1ar
minima1
minima1
regu1ar
minima1
1 mari. dai1y, hash & stim. 1-2 times/wk;
ha11u. 1-2 times/mo.; depr. 1-2 times/yr.
8 mari. minima1, 1-2 times/wk.
2 mari. dai1y
2 mari. 1-2 times/wk.; hash 1-2 times/yr.
1 mari. & hash 1-2 times/mo.
1 mari. 1-2 times/mo.; hash 1-2 times/yr.
1 depr. 1-2 times/yr.
regu1ar
1 mari. regu1ar1y
7 mari. minima1
1 mari. 1-2 times/mo.; heroin & coc. dai1y
1 stim. & coc. 1-2 times/mo.
1 mari. 1—2 times/wk.; hash 1-2 times/mo.
1 depr. & stim. 1-2 times/yr.; so1vents
1-2 times/mo.
never drank
cig. before 1/73
cig. since 1/73
mari. minima1
used to use ha11u. & stim.
1
8 using cig. on1y--6 minima1, 2 regu1ar
1
1
used to drink, but no 1onger drink
used
used
used
used
used
h—Ide—amwh
mari.
mari.
1
1
to
to
to
to
to
no other drugs ever
cig. on1y, min., 4 regu1ar
-2 times/wk.
-2 times/yr.
use mari.
use hash & stim. & depr.
use ha11u.
use stim.
smoke cig.
173
TABLE 39.-~Youth Survey: Po1y-Drug Use. Age 16 (N = 133).
Drugs 0n1x: 5
1. Present1y smoke tobacco
2. Marihuana
3. Stimu1ant
4. Hashish
5. Po1y-drugs
A1coho1 0n1y: 54
Present1y smoke tobacco
Drugs and A1coh01: 33
Drinking present1y
Nonusers:
d—l—A—a—l—l—l—Aw
17
21
20
regu1ar
Used to Use A1coho1: 5
1-2 times/yr.
1-2 times/mo.
1-2 times/wk.
1-2 times/day
1-2 times/yr.
1-2 times/mo.
1-2 times/wk.
mari. 1-2 times/day; hash 1-2 times/wk.; ha11uq
stim., heroin, cocaine 1-2 times/mo.; codeine
1-2 times/yr.
hash 1-2 times/yr.
hash 1-2 times/yr.
hash 1-2 times/mo.
ha11u. 1-2 times/yr.
hash 1-2 times/mo.
stim. 1-2 times/yr.
minima1
regu1ar
minima1
9 mari. 1-2 times/mo.
2 mari. 1-2 times/mo.;
1 mari. 1-2 times/wk.
1 mari. 1-2 times/wk.;
1 mari. 1-2 times/da.;
1 mari. 1-2 times/wk.;
1 mari. 1-2 times/wk.;
1 mari. 1-2 times/wk.;
regu1ar
4 mari. regu1ar
5 mari. minima1
1 hash 1-2 times/wk.; stim., depr. 1-2
times/yr.
1 cocaine 1-2 times/mo.
1 mari. & hash minima1
2 mari. regu1ar; hash minima1
1 mari. dai1y; hash 1-2 times/mo.; ha11u.
1—2 times/yr.; stim. 1-2 times/wk.;
depr. & coc. 1-2 times/mo.
1 mari. dai1y; stim. & depr. 1-2 times/yr.;
COC .
1-2 times/mo.
never drank
2 used to use ci arets
1 used to use stimu1ants
used to drink, but no 1onger drink
3 smoke cigarets regu1ar1y
6 used to smoke cigarets
5 used to use marihuana
1 used to use marihuana, hash. & stimu1ants
174
TABLE 40.--Youth Survey: Po1y-Drug Use, Age 17 (N = 142).
QEEHE_QQLX: 7 Used to use A1coho1: 5
1. Present1y smoke tobacco 3 regu1ar
2. Marihuana 1 dai1y
6 minima1
3. Depressants D
4. Hashish 3 minima1
5. Cocaine 1 1—2 times/mo.
A1coho1 Dn1y: 43
Present1y smoke tobacco 4 minima1
11 regu1ar
Drugs and A1coho1: 64
Drinking present1y 24 minima1
11 mari. regu1ar 13 minima1
1 hash 1-2 times/wk.
10 hash minima1
1 ha11u. regu1ar 2 minima1
10 stim. minima1
4 depr. minima1
2 cocaine minima1
40 regu1ar
27 mari. regu1ar 12 minima1
1 hash regu1ar 22 minima1
1 ha11u. regu1ar 9 minima1
1O stim. minima1
7 depr. minima1
6 cocaine minima1
Nonusers ; 16 never drank
20 no other drugs ever
use cigarets regu1ar1y
uses cigarets minima11y
used to use ha11u., stim., depr.
used to use cigarets
9 used to drink, but no 1onger drink
used no other drugs ever
use cigarets regu1ar1y
used to use cigarets
used to use marihuana
used to use hash. and stim.
used to use hash., stim.,
ha11u., depr., heroin & cocaine
#N—JN
d—‘WNMOW
175
TABLE 41.-~Youth Survey: Po1y-Drug Use, Age 18 (N = 86).
Drugs 0n1v: 3 Used to Use A1coho1: 1
1. Present1y smoke tobacco
2. Marihuana
regu1ar
2
1 1-2 times/yr.
1 1-2 times/day
1
1
1—2 times/mo.
1-2 times/yr.
3. Depressants
4. Hashish
A1coho1 0n1y: 33
Present1y smoke tobacco 9 minima1
11 regu1ar
Drugs and A1coho1: 29
Drinking present1y 7 minima1
2 mari. 1-2 times/yr.
2 mari. 1-2 times/mo.
1 mari. & hash 1-2 times/mo.
1 mari. 1—2 times/wk: hash 1-2 times/mo.;
stim. 1-2 times/yr.
1 mari. 1-2 times/wk; hash 1-2 times/mo.;
ha11u. & stim. 1-2 times/yr.
22 regu1ar
5 mari. regu1ar
3 mari. 1-2 times/mo.
1 hash 1-2 times/mo.; mari. 1-2 times/wk.;
ha11., stim., depr. coc. 1-2 times/yr.
1 ha11. 1-2 times/mo.; hash 1-2 tines/yr.;
mari. 1-2 times/wk.; stim. & depr.
1-2 times/yr.
1 stim. 1-2 times/yr.; mari. 1-2 times/wk.
1 depr. 1-2 times/wk.
1 mari. 1-2 times/day; hash, ha11u., stim.,
depr. 1-2 times/yr.
1 mari. 1-2 times/wk.; hash & coc. 1-2
times/mo.
1 mari. 1-2 times/wk.; hash 1-2 times/mo.;
ha11u. 1-2 times/yr.
1 mari. 1-2 times/day; hash 1-2 times/mo.;
ha11u. 1-2 times/yr.
1 mari. dai1y; hash 1—2 times/yr.
2 mari. 1—2 times/wk.; hash 1-2 times/yr.
1 mari. 1—2 times wk.;hash1-2 times/mo.
1 mari. & hash 1-2 times/mo.
1 mari. dai1y; hash & stim. 1-2 times/mo.
never drank
1 used to use cigarets
1 used to use stimu1ants & depressants
7 used to drink, but no 1onger drink
used no other drugs ever
uses cigarets regu1ar1y
used to use cigarets
used to use marihuana
used to use stimu1ants
Nonusers: 12
dww—l—l
176
The next doub1e co1umn indicates that 14.7% of the youth
popu1ation surveyed smoked cigarets before January 1, 1973, but do
not smoke now. Projected figures to the popu1ation indicate that
approximate1y 3,100 young peop1e from 14 to 18 used to smoke but no
1onger do.
The percentage of young peop1e smoking (Tab1e 31) was a
striking1y high 43.8%. Of course, some of these young peop1e smoke
somewhat infrequent1y; however, a1most one-third of those surveyed
smoked dai1y, with a quarter of the samp1e smoking "often each day.n
Tab1es 32-36 indicate that smoking dai1y increased even1y
a1ong with age from 14 to 17, but at age 18 there was a noticeab1e
drop in the percentage who smoke dai1y. Perhaps this finding that
smoking dai1y was so widespread shou1d not be surprising when viewed
with the fact that 41.9% of the adu1ts samp1ed in the househo1d sur-
vey a1so smoked. This compares with 38% of adu1ts and 17% of youths
who reported smoking in the nationwide survey conducted and pub1ished
by the Nationa1 Commission on Marihuana and Drug Abuse (1973, p. 46).
A1coho1 consumption was a1so quite high, with 64.8% of the
youths aged 14 to 18 reporting a1coho1 use at 1east once or twice a
year. Most of them were occasiona1 users with about 3% using
a1coh01 dai1y.
As with smoking, use of a1coho1 rapid1y increased with age
up to 18 when over a third of the samp1e admitted using a1coho1 at
1east ”once or twice per week." The second report of the Nationa1
Commission on Marihuana and Drug Abuse (1973) made the fo11owing
statement concerning a1coho1 consumption and age, “With regard to
—: v a
177
age, use begins its steep c1imb during the midd1e teens, reaches
its high point (66%) in the 22-25 year age group and gradua11y 1eve1s
off thereafter. . .” (p. 47).
The use of marihuana among Virginia Beach youths from 14 to
18 years of age as reported in Tab1e 31 was quite preva1ent. 0f the
512 youths in the samp1e, 43.4% reported having ever used marihuana;
13.3% of the samp1e no 1onger used marihuana but 30.1% or near1y
one-third of the samp1e reported using marihuana at 1east once or
twice per year. Dai1y use was reported by 6.3% of the samp1e.
Regu1ar use of marihuana was particu1ar1y preva1ent among those 17
and 18 years of age.
Hashish was not as wide1y used as marihuana. It was most
popu1ar with 17 year o1ds. Ha11ucinogens seemed to have been more
wide1y used in the past than at present. About 4.4% of the samp1e
reported current use, whi1e 6.3% report having used ha11ucinogens
in the past but no 1onger. Ha11ucinogen use was highest among 17 and
18 year o1ds (about 8%), according to Tab1es 35 and 36, but no one
in the samp1e reported using them dai1y.
Stimu1ants a1so were once more wide1y used than at present.
About 9% of the samp1e reported using stimu1ants in the past but
no Tonger, whi1e 6% reported present use. However, current stimu-
1ant use sti11 was rather high among those who are 17 years of age.
Seventeen year o1ds a1so seemed to be the ones most 1ike1y
to be currentTy using depressants (7.9%) compared to 3.7% for the
samp1e as a who1e and 5.9% for the 18 year o1ds. Once again, use of
these soft drugs increased with age up to 18 years.
- v .
178
Current heroin use was quite minima1 and seems to have been
most1y used in the past by 17 and 18 year ons. The picture for
cocaine was quite different, with 3.3% of the samp1e admitting to
its current use; some even used it dai1y.
The youth survey indicated that drug use, particu1ar1y of
soft drugs (ha11ucinogens, stimu1ants, and depressants) was much
higher in the past but significant numbers of young peop1e sti11
used these drugs fair1y regu1ar1y (about 5% to 10%). Hard drugs
have never been too wide1y used in Virginia Beach but were used more
in the past than current1y.
Marihuana use was quite widespread, but the most wide1y used
and abused drug is a1coho1. There was sti11 a soft drug prob1em in
Virginia Beach which had been compounded by increased use of a1co-
ho1, resu1ting in a po1y-drug prob1em of considerab1e proportions,
as Tab1es 37-41 indicate.
Increased po1ice attention to drug sa1es as we11 as pub1ic
concern with the drug prob1em and the resu1ting drug education pro-
grams in the ten junior and senior high schoo1s may have a11
effected a decrease in the numbers of young peop1e using drugs.
However, much more needs to be done, particuTar1y with prevention
prOgrams.
Department of Socia1 Services
Methodo1ogy
The Department of Socia1 Services was considered to be a
prime source of data about drug abuse, especia11y as it affected
their c1ients. The department, however, had no “hard“ data
179
concerning drug abuse readi1y avai1ab1e. It was therefore neces-
sary to create a “Drug Abuse Data Sheet" to be compieted by a samp1e
of caseworkers. One—fourth the tota1 of 60 caseworkers were se1ected
by their supervisors to comp1ete the "Data Sheet." They were
instructed to go through their fi1es to co11ect information on their
c1ients who used drugs. The information obtained provided the data
for a profi1e of those Socia1 Service c1ients who used drugs, but
the number of c1ients in this samp1e by no means equa1ed the tota1
of a11 Socia1 Service c1ients who used drugs.
Resu1ts
Data from the Virginia Beach Department of Socia1 Services
indicate that a11 caseworkers in the samp1e had some c1ients who were
using drugs. The number of c1ients who were using drugs ranged
from 1 to 20, and the average was 7.5 per caseworker, tota1ing 105
c1ients in a11. To be more precise, Tab1e 42 indicates the number
of c1ients using drugs that most caseworkers had.
TABLE 42.--Resu1ts of Socia1 Service Survey of Drug Use in Virginia
Beach.
Number of C1ients Number of Caseworkers
on Drugs Having C1ients on Drugs
1 - 4 5
5 - 9 5
10 - 14 1
15 - 20 3
180
About 30% of the c1ients using drugs were 21 years of age
or younger. It is interesting to note, however, that among those
c1ients using drugs, the majority (44%) of those whose ages were
known were 30 years of age or over. Of course, many of those over
30 primari1y abused a1coho1. Tab1e 43 gives more precise information
on ages of c1ients using drugs.
TABLE 43.-~Age of Socia1 Service C1ients Using Drugs in Virginia
Beach.
C1ients in Age Range
Age of C1ients
Number Percent
10 - 14 3 2.9
15 - 17 17 16.2
18 — 21 11 10.5
22 - 29 10 9.5
30 - 49 32 30.5
50 + 14 13.3
Age unknown __l§_ __lZ;l_
Tota1 105 100.0
About two-thirds of Socia1 Services c1ients using drugs were
either never married or widowed, separated, or divorced (Tab1e 44).
About 23% were married, with husband or wife present, as Tab1e 44
shows. It seems that the majority of drug users among the c1ients
of Socia1 Services were not current1y married.
IIIIIIIIIIIIIIIIIIIIIIIIIllIlIII"""""""""""""""""""""""""""'"""""""""""i7.
181
TABLE 44.——Marita1 Status of Socia1 Services C1ients Using Drugs
in Virginia Beach.
Marita1 Status Number Percent
Never married 31 29.5
Married, spouse present 24 22.9
Widowed, separated, or divorced 32 30.5
Marita1 status unknown _1§ .lZ;l
Tota1 105 100.1
The fair1y high percentage of never married (30%) may ref1ect the
30% of the samp1e who were 21 years of age or younger. The fact
that the numbers of those widowed, separated, or divorced outnumbered
those who were married with husband or wife present might indicate
greater marita1 instabi1ity for those using drugs.
As indicated in Tab1e 45, the percentage of drug-using
c1ients with no dependents (38%) perhaps ref1ects the high percentage
of c1ients who have never married (30%). This area of data was one
where caseworkers often 1acked information, as the fair1y high per-
centage in the “number unknown" category indicates.
A1though the education 1eve1 (Tab1e 46) was not known for
a1most ha1f (47%) of the drug-abusing popu1ation, most of those
where the educationa1 1eve1 was known were not high schoo1 graduates.
Thirty-five percent of the c1ients had 1ess than 12 years of schoo1-
ing, a finding which is probab1y due to the young age of a third of
the clients who used drugs.
IIIIIIIIIIIIIIIIIIIIII33:_____________________________________________________________7:::i
182
TABLE 45.—-Number of Dependents of Drug-Using Clients in Virginia
Beach.
Clients
Number of Dependents
Number Percentage
0 40 38.1
1 6 5.7 (
2 9 8.6
3 6 5.7
4 + 8 7.6
Number unknown _36 _§4¢3
Total 105 100.0
TABLE 46.--Education Levels of Drug-Using Clients in Virginia Beach.
C1ients
Education
Number Percentage
Less than high school 1 1.0
Some high school 36 34.3
High school graduate 13 12.4
Technical school 0 0.0
Some college 6 5.7 ‘
College graduage O 0.0
Graduate or professional school 0 0.0
Education unknown _&2_ _fl§;Z
Total 105 100.1
183
If a table were to be constructed for only those 56 clients
whose educational level is known, the results would appear as in
Table 47. Results from the City Profiles survey conducted by the
Virginian-Pilot/Ledger-Star are given for Virginia Beach for pur—
poses of comparison.
TABLE 47.-~Education Levels of Social Service Clients Compared to
the Virginian-Pilot/Ledger-Star Survey of Virginia Beach
Residents (in percentages).
Social Services Virginia Beach
Education C1ients Residentsa
Less than high school 1.8% 8.0%
Some high school 64.3 15.0
High school graduate 23.2 37.0
Technical school 0.0 (omitted)
Some college 10.7 19.0
College graduate 0.0 16.0
Graduate or professional school 0.0 4.0
Education unknown (omitted) 1.0
Refused (omitted) 1.0
Total 100.0 101.0
aAs surveyed by Virginian-Pilot/Ledger-Star.
Those clients of Social Services who used drugs fell far
below the educational levels attained by Virginia Beach residents,
as reported by the Virginian-Pilot/Ledger-Star survey.
184
Table 48 indicates the areas where some of the Social Service
clients who used drugs actually lived in Virginia Beach. This
infonmation, however, was not available for the majority of clients
using drugs.
TABLE 48.--Virginia Beach Residence of Social Service Clients Using
Drugs.
Zip Code Area Number Percent
23450 Mail Handling Annex 0 0.0
23451 Main Post Office, Beach Borough 5 4.8
23452 Lynnhaven Station 9 8.6
23453 London Bridge Station 0 0.0
23454 London Bridge Station, Hilltop 2 1.9
23455 Bayside Area, Naval Amphibious Base 5 4.8
23456 Princess Anne Station, Pungo l 1.0
23457 Back Bay 0 0.0
23458 Main Post Office, Beach Borough 0 0.0
23459 Fort Story 0 0.0
23460 Naval Air Station Oceana 0 0.0
23461 Dam Neck Navy Base 0 0.0
23462 Kempsville Area, Witchduck Annex 1 1.0
Elsewhere in Tidewater 3 2.9
Unknown .13 _Z§;§
105 100.2
Total
The majority (55%) of Social Service clients who used drugs
had lived in Virginia Beach at least five years (Table 49.) Another
20% had lived in Virginia Beach from one to five years. Very few
(11%) of clients on drugs had lived in Virginia Beach one year or
less.
TABLE 49.-—Length of Residence in Virginia Beach of Social Service
Clients Using Drugs.
C1ients
Length of Residence
Number Percent
30 days 1 1.0
1—6 months 4 3.8
6-12 months 6 5.7
1-5 years 21 20.0
5 years + 58 55.2
Unknown _l§ _14;§
Total 105 100.0
Fifty-three percent of the Social Service clients who were
on drugs were unemployed (Table 50). Only 14% were employed at the
time, as Table 50 indicates.
Among those Social Service clients who listed an occupation
or trade (Table 51), whether or not they were employed during 1973,
30% were unskilled laborers. Unfortunately, the occupation or
trade of 40% of the clients was unknown. Only 3% were skilled
laborers.
186
TABLE 50.--Employment Status of Social Service Clients Who Used
Drugs.
Clients
Employment Status
Number Percent
Employed 15 14.3
Unemployed 55 53,3
Other 2 1.9
Unknown _32 30.5
Total 105 100.0
TABLE 51.-—Occupation or Trade of Social Service Clients Who Used 1
Drugs.
C1ients
Occupation Type
Number Percent
Skilled 3 2.9
Unskilled 31 29.5
Business person 9 8.6
Public servant 0_ 0.0
Professional 0 0.0
Student 7 6.7
Housewife 11 10.5
Retired 2 1.9
Unknown _42 _49;Q
Total 105 100.1
187
Twelve (or 11%) of the 105 Social Service clients who used
drugs had prior arrests for drug abuse. Seventy-five percent of
the arrests were for abuse of alcohol, 17% were for possession of
drugs other than alcohol, and 8% were for possession of drug para-
phernalia.
The Department of Social Service clients who used drugs
used primarily alcohol (36.2% of 105 clients) or were poly-drug
users (22.9%) meaning that they used several drugs in combination.
Of the 38 clients who used only alcohol, about 61% were 30 to 49
years of age with most of the others, 24%, being 50 years of age or
older. Only about 16% of those using only alcohol were under 30
years of age. Many of the poly-drug users combined alcohol with
other drugs, such as marihuana or depressants.
About 16% of the 105 clients used marihuana only, and most
of these (94%) were under 30 years of age; none were 50 years of age
or older. Marihuana was often used by the poly-drug users along
with other drugs.
It is interesting to note that the majority or 62.5% of the
poly-drug users were under 29 years of age (Table 52). The trend
seems to be for the clients over 30 who were classified as using
drugs to use only alcohol. Those under 30 were primarily poly-drug
users who experiment with different drugs from marihuana to stimu-
lants and depressants to even opiates. Relatively few, if any, of
the clients used stimulants or depressants. As expected, those c1i—
ents using inhalants were in the 10 to 17 years of age group. Very
few people beyond these ages (Tables 52 and 53) were using inhalants.
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APPENDIX B
SURVEY FORMS 1
240
APPENDIX B
SURVEY FORMS
SURVEY OF PHYSICIANS IN VIRGINIA BEACH
Please state your nane and the address of your office in
the following spaces. Due to the small size of this sample, it will
be necessary'to send out follow—up questionnaires to those physicians
who do not respond to the first questionnaire. It is for this
purpose only that we ask your news. Please write your name and the
address of your office on this page. We will separate this page from
the rest of the survey and discard it when all the surveys have been
returned. Your answers will be held strictly confidential.
Your name
Office Address
Area of specialization within
the field of medicine
241
j“
242
1. In this survey, we are trying to ascertain facts about drug abuse,
‘ not merely opinions. That is why the following questions are asked
about people you have actually come in contact with, not about the
population at large. These "people you have come in contact with" in-
clude not only patients, friends, relatives and acquaintances but also
people you have passed in the stores or streets, people you think may have
been using drugs.
Below are listed several categories of drugs. We would like you
to check how widely you think these drugs are being used by people you
have come in contact with.
Degree of Use ' KEY
u WIDESPREAD—
g :3 E g Of the people whom I have
a 3 a E‘ a a) h come in contact with in the
o, m Q40 .0 m past 12 months, I would
$ 3 8 > 8 313 8 estimate that about 20
DRUGS E Egéggé’g or more use this drug on a
regular basis. 5
Marihuana (including Hash—
ish, THC—synthetics) MODERATELY WIDESPREAD—
Of the people whom I have
cone in contact with in the
past 12 months, I would
estimate that about 10 to 20
use this drug regularly.
Inhalants (glue & other
vapors or volatile
intoxicants)
Hallucinogens (ISD, nesca—
_}§§e, STP & similar drugs) NOT VERY WIDESPREAD—
Of the people whom I have
- . cone in contact with in the
Stimulants (Amphetamines, past 12 months, I would
"EthamphetarrdneS. pep estimate that about 5 to 10
P1113) use this drug regularly.
Depressants (the range of ‘ HARDLY EVER USED BY ANYONE-
sedative anti—anxiety Of the people whom I have
agents ranging from come in contact with in the
barbiturates to "ndnor _ 'past 12 nonths, I would
_§§anquilizerSW) estimate that less than 5
. use this dru re arly-
Opiates (heroin, codeine, 8 gul
norphine, paragoric, &
other opiate derivatives)
Cocaine
-‘
Quaaludes
Other, specify:
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243
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w
244
5. Please place the approximate number of patients that you see during
an average summer month and average non—summer month who use the
following non-prescription drugs on a regular basis. List any
additional drugs that people may be abusing.
Check the age categories which
you think primarily use each
type
0
+)
Number who use these drugs
V80
veo
6.
245
and the average non-summer month
Please estimate the number of patients you see during the average
summer month
Do you know of persons in Virginia Beach engaged in the abuse of drugs
7.
(excluding alcohol and tobacco)? Yes No. Estimate of
number . Predominate age group .
8. Do you know of persons in Virginia Beach engaged in the illegal sale
-of drugs? Yes No. Estimate of number . Predominate
age group . l
9. Without necessarily having direct knowledge, do you believe that there
is illegal drug trafficking in Virginia Beach? Yes No.
Estimate of number of such persons .
10. How many patients do you see during an average month for non-drug
reasons whom you suspect or have found to have drug problems?
Under 18 years old . 18 years old and over .
1]. Check those Check those From which of the following Check these
programs . programs sources did you hear about programs
with which which you each of these progrars? you feel
you are have not Other, should be
PROGRAM famfiliar heard of gflgdia Friends School Specify egpggded
Alcoholics
Anonymous
Alcohol Infor—
mation Center
Broken Needles
Drug Informa-
tion Center
Drug Outreach
flats};
Martus 1 Inc.
Other: Specify
k;
246
12. Do you think these programs can adequately handle the drug problem
in Virginia Beach? __ Very we11 __ Fairly well __ Not too Hell
__ Not at all. If not, what kinds of additional program do you
think should be established? Please explain
13. Are you aware of any drug abuse prevention programs in Virginia Beach
or in this area? Yes No. Which ones?
Do you think these are effective? Yes No.
Do you think more drug abuse prevention programs are needed?
Yes No. What kinds? '
11». Here is a list of alternatives for drug abuse treatment. Read the fol-
lowing descriptions of the different types of treatment before answering
the questions.
Zhygician or private clinic —Go to a doctor for care and proper guidance.
local General Hospital— enter this type of a hospital for treatment.
Local Pgéhiatric Hosgtal—enter this type of a hospital for treatment.
State Psychiatric Hospital—enter this type of a hospital for treatment.
Methadone many—enter a methadone program to stop use of heroin.
Traditional church—go to minister of a conventional church for guidance.
Live- in therapeutic commun ity—Join a group of other drug users living
at a psychological counseling center.
Non-conventional reli ions or anization—join an uhcoventional religious
WWW strength.
Hotline or referral center—talk to a community referral agency to find
out what facilities can best help.
F‘I'iendsétalk with people you trust to find out what they think is best.
Professional psychotherapy—consult with a psycholOgist or psychiatrist.
Out-patient counselling center—visit a community counselling recgeritgriy
Icgal restraint—Jail or correctional institution.
Eggs—no treatment alternative is recommended.
Mmome other alternative not mentaioned here is preferable. ,
‘Don't know—I really can't say with what I know now about the problem.
Cl“—
247
14. (See the previous page for instructions.)
(A.) Where would you refer someone who was addicted to-heroin or one
of the other opium derivatives (codeine, morphine, paragoric,
etc.)? Please check one or more of the following alternatives
in Column A.
(8.) Where would you refer someone who was misusing some other drug
- (ha11ucinogens, stimulants, depressants, etc.)? Please check
one or more of the following alternatives in Column B.
248
SURVEY OF ATTORNEYS IN VIRGINIA BEACH
Please state your name and the address of your office in
the fbllowing spaces. Due to the small size of this sample, it will'
be necessary to send out followHup questionnaires to those attorneys
who do not respond to the first questionnaire. It is for this
purpose only that we ask your name. Please write your name and the}
address of your office on this page. We will separate this page from
the rest of the survey and discard it when all the surveys have been
returned. Your answers will be held strictly confidential.
Your name
Office Address
249
1. In this survey, we are trying to ascertain Eagle about drug abuse,
not merely opinions. That is why the following questions are asked
about people you have actually come in contact with, not about the
population at large. The "people you have come in contact with"
include not only clients, friends, relatives and acquaintances but also people
you have passed in the stores or streets, people you think may have been
using drugs.
Below are listed several categories of drugs. We would like you
to check how widely you think these drugs are being used by people you have
come in contact with. '
Degree of Use KEY
WIDESPREAD—
,6 mg U E Of the people whom I have
8 '3‘, a, big: q) cone in contact with in the
‘5. *3 ‘* a, 3 (Dr past 12 months, I would
3, g, E, : "g, a .8 8 estimate that about 20
, . . o more us th'sdrugona
DRUGS 9 g Q ‘2) g g 3 3 regular basis. 1
Marihuana (including Hash- (ADDERATELY WIDESPREAD—
ishx THC—smthetlcsl Of the people whom I have
come in contact with in the
Inhalants (glue & other . past 12 months, I would
Vapors or volatile - estimate that about 10 to 20
intoxicantsL use this drug regularly.
Hallucinogens (ISD, mesca— .. ' or VERY WIDESPREAD-
line, STP & similar drugs} Of the people whom I have
St‘ ' come in contact with in the
1mulants (Amphetamines, past 12 months, I would
milliamphetamnes. pep estimate that about 5 to 10
2 8) use this drug regularly.
Depressants (the range of _ HARDLY EVER USED By ANYONE-
:edative anti-anxiety 0f the people whom I have
13:21: 11:82ng from come in contact with in the
tran Idlizzrs-s"; "Cl-nor past 12 months, I would
‘9 estimate that less than 5
Opiates (heroin, codeine, use this drug regularly.
morphine, paragoric, &
other 0 iate derivativgg)
Cocaine
Quaaludes
Other, specify
x
250
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251
5. During an average nonth, do you counsel young people, between the ages
of 12 and 21, who cone to you for advice but who were not as yet in trouble9
(Counseling directly related to the drug problem) Yes ‘No
Estimate of the number you have talked with during the last 12 months .
6. Do you know of persons in Virginia Beach engaged in the abuse of drugs?
(excluding alcohol and tobacco) Yes No - . Estimate of
number . Predominate age group .
7. Do you know of persons in Virginia Beach engaged in the illegal sale of
drugs? . Yes No. Estinete of number Predondnate age group
8. Without necessarily having direct knowledge, do you believe that there is
illegal drug trafficking in Virginia Beach? Yes No.
Estimate of the nunber of such persons .
9. How many clients do you see during an average month for non-drug reasons
whom you suspect or have found to have drug problems? Under 18 years
old 18 years of age and older '.
10. Check th‘ose Check those From which of the following Check those
prOgrams programs sources did you hear about prograns
~ with which which you each of these prOgrams? you feel
you are ' have not Other, should be
PROGRAMS . familiar heard of Media Friends School Specifly egpanded
Alcoholics
Anonym mus
Alcohol Infor—
nation Center
Broken Needles
tion Center
DrUg,0utreach
Center
{
1
Drug Informa- \
\
]
Martus, Inc.
Other - L ‘
252
11. Do you think these programs can adequately handle the drug problem
in Virginia Beach? Very well Fairly well Not too well
Not at all.
If not, what kinds of additional pregrams do you
think should be established? Please explain
12. Are you aware of any drug abuse prevention progress in Virginia Beach
or in this area? Yes No. Which ones?
Do you think these are effective? Yes No.
Do you think more drug abuse prevention programs are needed?
Yes No. What kinds? H
t
13.
Here is a list of alternatives for drug abuse treatment. Read the fol-
lowing descriptions of the different types of treatnent before answering
the questions. .
Physician or private clinic-—Go to a doctor for care and preper guidance.
local General Hospital—— enter this type of a hospital for treatment.
local Psychiatric Hospital-—enter this type of a hospital for treatnent.
State Psychiatric Hospital-—enter this type of a hOSpital for treatment.
Methadone progganh—enter a nethadone prOgram to stop use of heroin.
Traditional church-—go to ndnister of a conventional church for guidance.
IdNe-in therapeutic community——join a group of other drug users living
at a psychological counseling center.
Non-conventional religious organization-join an uhcoventional religious
group in order to develop spiritual strength.
Hotline or referral center—-talk to a community referral agency to find
out what facilities can best help.
Friends-—talk with people you trust to find out what they think is best.
Professional psychotherapy—-consult with a psychologist or psychiatrist.
Out-pgtient counselling center-—Nisit a community counsellingegflyagiy.
legal restraint——jail or correctional institution.
figggr-no treatment alternative is reconmended.
Qfihggr-some other alternative not nentaioned here is preferable.
Don‘t knowa-I really can't say with what I know now about the problem.
a
253
SURVEY OF PHARMACISTS IN VIRGINIA BEACH
Please state your nane and the address of your business
in the following spaces. Due to the swell size of this sample, it
will be necessary to send out followeup questionnaires t0.th088
pharmacists who do not respond to the first questionnaire. It is for
this purpose only that we ask your news. Please write your nane and the
address of your business on this page. We will separate this page
from the rest of the survey and discard it when all the surveys have
been returned. Your answers will be held strictly confidential.
Your name
Address
Please describe the location of your pharmacy. Is it in a hospital,
doctor's building, part of a business ("drug store"), other,
please specify
ii;
a,
254
1. In this survey, we are trying to ascertain 3333 about drug abuse,
not merely opinions. That is why the following questions are asked
about people you have actually come in contact with, not about the
population at large. These "people you have come in contact with" include
not only customers, friends, relatives and acquaintances but also people
you have passed in the stores or streets, people you think may have been
using drugs.
Below are listed several categories of drugs. We would like you
to check how widely you think these drugs are being used by people you
have coma in contact with.
Degree of Use KEY
h WIDESPREAD-
g 34'}? '3 9 Of the people whom I have
E #3 8 5’22 0 5‘ m come in contact with in the
am, 3 3 > 3%“ 5 past 12 months, I would
a e u 4: u «1: estimate that about 20
"1311.105 :3 g ‘53 2° E: 53 59> or more use this drug on a
. regular basis.
Marihuana (including Hash-
ishLTHC—synthetics} mDERAT'ELY WIDESPREAD-
Of the people whom I have
Inhalants (glue 8: other come in contact with in the
vapors or volatile past 12 months, I would
intoxicants) estimate that about 10 - 20
use this drug regu1ar1y.
Hallucinogens (LSD, mesca— ‘ .
lineJ STP a similar drugs) . NOT VERY WIDESPREAD—
Of the people whom I have
Stimulants (amphetanfines, come in contact with in the
methamphetandnes, pep past 12 months, I would
pills) estimate that about 5 - 10
use this drug regularly.
Depressants (the range of .
sedative anti-anxiety HARDLY EVER USED BY ANYONE-
agents ranging from 01‘ the people whom I have
barbiturates to "minor come in contact with in the
tranquilizers“) past 12 months, I would
estimate that less than 5
Opiates (heroin, codeine, use this drug regularly.
morphine, paragoric, &
other opiate derivatives)
Cocaine
Quaaludes
Other, specify
255
2. .
Check the age cate— Check thoase drugs which
gories which you you think residents of
think primarily uses Vir inia Beach buy in
each type of drug: and pr.outside of Vir—
ginia Beach. Check both
E if appropriate:
DRUGS g a :3 §- 3 33m? in Buy outside
_.___9 ,4 .4 a. Beach Va. Beach
Tobacco
Alcohol
Marihuana (including Hash—
ish, THC-synthetics)i
Inhalants (glue & other
vapors or volatile
intoxicants
Hallucinogens (LSD, nes-
caline, STP & similar
amiss
Stinmlants (amphetamines,
nethamphetamines, pep
pills)
Depressants (the range of
sedative anti—anxiety
agents ranging from
barbiturates to "ndnor
tranguilizersfi)
Opiates (heroin, codeine,
morphine , paragoric , 8:
other opiate derivatives)
Cocaine
Quaaludes
Other
A. What is the approximate number of prescriptions filled during an average
sunner nonth? .__ During an average non—summer nonth?
5. Do you believe that items such as snaking accessories which are sold in
your pharmacy, are being used for any form of drug abuse? ___ Yes ___ No.
Check which Ones of the following: ___ Pipes ___ Lighter fluid
___ Cigarette papers ___ Others, specify
256
6. Try to estimate the number of the following drugs sold by your
pharmacy during an average summer and non-suumer-nnnth. List
any additional drugs that people may be abusing.
Check the age categories
which you think primarily
use each of drug:
at!
who use these drugs:
O
.p
non—sum—
Ve o
VB 0 summer
NON-PRESCRIPTION
For Headaches:
Ty enol
257
7. Of all the prescrip— Of all the prescrip— 8.
tions filled during tions filled during <
an average sunmer an average Non-sum;
month, what percent- mgr month, what per- ‘
age would you centage would you
estimate were for: estimate were for:
In the last 12 months
Average Summer Average Non-summer have certain types
Month Month of dru s been stolen?
DRUGS ~ (Please check)
Tranguilizers
Berbituratggfi
Morphine
Codeine
Paragoric
Meperidine
Amphetamines
9. Do you think that the drugs were stolen for private use or for illegal
sale? Private use Sale.
10. If you believe that you have noticed instances of abuse of drugs in
the above categories, how many prescriptions would you say were
involved? .
111 Do you know of persons in Virginia Beach engaged in the abuse of drugs
(excluding alcohol and tobacco)? Yes No. Estinate of \
number Predominate age group .
12. Do you know of persons in Virginia Beach engaged in the illegal sale
of drugs? Yes No. Estimate of number Predominate
age group 0
13. Without necessariLy having direct knowledge, do you believe that there
is illegal drug trafficking in Virginia Beach?
Estimate of the number
Yes
No.
Predoninate age group .
tr
258
1A. Have you observed persons who frequent or who enter your business
occasionally, who appeared to be involved in the abuse of drugs?
Yes No. Please state the number during the average"
sunmer nonth . Please state the number during the average
non—summer month .
15. Number the following age categories (1 through 3, 1 being the most‘”
likely, etc.) according to howljkely each is to take drugs they
don't need. ‘
under 22, 22 to 29, 30 to A9,
so andbver.
16. Check those Check those From which of the following Checkrthose
programs programs sources did you hear about programs
with which which you each of these programs? you feel
you are have not Other, should be
PROGRAM familiar heard of Media Friends School Specigx egpanded
Alcoholics I
Anomus
Alcohol Infor-
mation Center
Broken Needles
Drug Informa-
tion Center
Drug Outreach
Center
Martus, Inc.
Qfiher, (Specify)
17.
18.
19.
259
Do you think these pregrams can adequately handle the drug problem
in Virginia Beach? __ Very well __ Fairly well __ Not too we11
__ Not at all. If not, what kinds of additional program do you
think should be established? Please explain
Are you aware of any drug abuse prevention program in Virginia Beach
or in this area? Yes No. Which ones?
Do you think these are effective? Yes No.
Do you think more drug abuse prevention programs are needed?
Yes No. What kinds?
Here is a list of alternatives for drug abuse treatment. Read the fol-
lowing descriptions of the different types of treatment before answering
the questions. .
Physician or private clinic—Go to a doctor for care and proper guidance.
Local General Hospital— enter this type of a hospital for treatment.
Local ngchiatric Hospital—enter this type of a hospital for treatment.
State Psychiatric Heepital—enter this type of a hospital for treatmnt.
Methadone program—enter a methadone program to stop use of heroin.
Traditional church—go to minister of a conventional church for guidance.
Live -in therapeutic community—Join a group of other drug users living
at a psychological counseling center.
Non-conventional religious organization—Join an u'ncoventional religious
group in order to develop spiritual strength.
Hotline or referral center—talk to a community referral agency to find,
out what facilities can best help.
F'riends--talk with people you trust to find out what they think is best.
Profession}; psychotherapy—consult with a psycholOgist or psychiatrist.
Out-patient counselling center—visit a community counselling center
*— ' regularly.
legal restraint—jail or correctional institution.
None—no treatment alternative is recommended.
Other—some other alternative not mentaioned here is preferable.
'Don't know—I really can 't say with what I know now about the problem.
a
260
_(A.) Where would you refer someone who was addicted to-heroin or one
of the other opium derivatives (codeine, morphine, paragoric,
etc.)? Please check one or more of the following alternatives
in Column A.
(3.) Where would you refer someone who was misusing some other drug
(hallucinOgens, stimulants, depressants, etc.)? Please check
one or more of the following alternatives in Column B.
Cements
26]
SURVEY OF BUSINESSES IN VIRGINIA BEACH
I
Please check one or more: . , ~
Type of business: motel, hotel
restaurant, snack shop,-cafe, bar
store or shop: grocery, supermarket, -
drug store, hardware, clothing store,
head shop, etc.
entertainment center: theater, amusement
park, discotheque, etc.
building contractors, construction business,
e C.
other, specify
Size of business: ___ Business valued at less than $10,000
Business valued at $10,000 to $25,000
Business valued at $25,000 to $100,000
Business valued at $100,000 to $500,000
Business valued at $500,000 to $1,000,000
Business valued at $1,000,000 and over
'Don‘t know
Other, explain
I
I‘ll-HI!
Location of business: Please write in the zip code of your business
address to give its approximate location:
Your position in the business:
Owner
Manager—operator
Worker: waiter, clerk, etc.
_—
- _—
___-
Other, explain
262
1. v In this survey, we are trying to ascertain £15333 about drug abuse,
hot merely opinions. That is why the ‘following questions are asked
about people you have actually come in contact with, not about the
population at large. These "people you have come in contact with"
include not only customers, friends, relatives and acquaintances but also
people you have passed in the stores or streets, people you think may have
been using drugs.
Below are listed several categories of drugs. We would like you
to check how wide1y you think these drugs are being used by people you
have come in contact with.
Degree of Use
KEY
$4
‘3 3% R 9 WIDESPREAD—
2 3 a 3‘ a o 5’ Of the people whom I have
8' 2 m é’ mg 2 come in contact with in the
DRUGS 3 .3 .8 +3 ,8 n '8 0 past 12 months, I wofld
g g g g g a g", < estimate thathebogt 20
, We (mcludmg Has - °r more use .15 “‘5 °n
ish, THC—synthetics) a regular “515'
MDDERATELY WIDESPREAD—
Inhalants (glgetgclother Of the people whom I have
125°“ ”t“; a e ' , come in contact with in the
oncan 5 past 12 months, I would'
, stimate that about 10 to 20
HalluCinogens (LSD, mesca— ‘ e .
line, STP at similar drugs) use this drug mg‘flaflV'
. . NOT VERY WIDESPREAD-
Stimulants (Amxphetamunes, Of the people whom I have
”33:?hetame3' P8P come in contact with in the
P past 12 months, I would
timate that about 5 to 10
Depressants (the range of. es . .
sedative anti-anxiety use this drug regularly.
agents ranging from '
mum to am “new:
flqmizers") come in contact with in the
. . ast 12 mo ths I would
Oplatlegnwemin, codeine, ' Estimate that less than 5
morp e paragoric & .
other opiate derivatives) use this drug regularly.
Cocaine
Quaaludes
Other, specify
263
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264
5. Do you know of persons in Virginia Beach engaged in the abuse of drugs?
(excluding alcohol and tobacco) Yes No. Estimate of
number . Predominate age group .
6. Do you know of persons in Virginia Beach engaged in the illegal sale
of drugs? Yes No. Estimate of number . Predominate
___
age group .
7. Without necessarily having direct knowledge, do you believe that there
is illegal drug trafficking in Virginia Beach? Yes No.
Estimate of number of such persons .
8. Have you observed persons who frequent or who enter your business
occasionally, who appeared to be involved in the abuse of drugs?
Yes No. Please state the number during an average summer
_—
month . Please state the number during an average non-summer
month .
those which of the fellowing those
did you hear about
of these
th which
are
Alcoholics
Alcohol Infor—
Drug Informa-
Drug Outreach
10.
ll.
12.
265
Do you think these programs can adequately handle the drug problem
in Virginia Beach? __ Very we11 __ Fairly well __ Not too V811
__ Not at all. If not, what kinds of additional programs do you
think should be established? Please explain
Are you aware of any drug abuse prevention prOgrams in Virginia Beach
or in this area? Yes No. Which ones?
Do you think these are effective? Yes No.
Do you think more drug abuse prevention programs are needed?
Yes No. What kinds?
Here is a list of alternatives for drug abuse treatment. Read the fol-
lowing descriptions of the different types of treatment before answering
the questions. '
P_hysician or private clinic—Go to a doctor for care and proper guidance.
local General Hoseital— enter this type of a hospital for treatmnt.
local PsyChiatric Hospital—enter this type of a hospital for treatment.
State Psychiatric Hospital—enter this type of a hospital for treatment.
Methadone program-enter a methadone program to stop use of heroin.
Traditional church—go to minister of a conventional church for guidance.
Live -in therapeutic comm—Join a group of other drug users living
at a psychological counseling center.
Non-conventional religious organization—join an uhcoventional religious
group in order to develop spiritual strength.
Hotline or referral center—talk to a community referral agency to find
out what facilities can best help.
Friends—talk with people you trust to find out what they think is best.
Professional psychotheram—consult with a psychologist or psychiatrist.
Out-Etient counselling center—visit a commity counsellingecgeunltgziy.
Iagal restraint—jail or correctional institution.
Egg—no treatment alternative is recommended.
0ther—-some other alternative not mentaioned here is preferable.
'Don't know—I really can 't say with what I know now about the problem.
266
'12.” (See the previous page for instructions.)
(A.) Where would you refer someone who was addicted to heroin or one
of the other opium derivatives (codeine, morphine, paragoric,
etc.)? Please check one or more of the following alternatives
in Column A.
(8.) Where would you refer someone who was misusing some other drug
(hallucinogens, stimulants, depressants, etc.)? Please check
one or more of the following alternatives in Column B.
267
VIRGINIA BEACH DRUG ABUSE SURVEY
1. In this survey, we are trying to ascertain facts about drug abuse,
not merely opinions. That is why the following questions are asked
about people you have actually come in contact with, not about the
population at large. The ”people you have come in contact_with" .
include not only clients, friends, relatives and acquaintances but also people
you have passed in the stores or streets, people you think may have been
using drugs. ' -
Below are listed several categories of drugs. We would like you
to check how widely you think these drugs are being used by people you have
come in contact with.
Degree of Use KEY
IWIDESPREAD- .
.d . gg .3 5,; ‘ or the people whom I have
8 73 o i? 22 o come in contact with in the
S. 13 ‘d o 5' o past 12 months, I would
41"} Egg: :5} and), 8A estimate that about 20
. . . u this
me e e e: e :2 e a: 3 intense “8 °“
Marihuana (including Hash- .NDDERATELY WIDESPREAD—
15h, THC—synthet1081 Of the people whom I have
come in contact with in the
Inhalants (glue & other ' past 12 months, I would
vapors or volatlle - estimate that about 10 to 20
intoxicants) use this drug regu1ar1y.
Hallucinogens (LSD, mesca- . . OT VERY WIDESPREAD— .
line, STP at similar drugs) Of the people whom I have
. come in contact with in the
Stimulants (Amrphetamnnes, past 12 months, I would
mthamhetamnesy pep estimate that about 5 to 10
Pills) use this drug regularly.
Depressants (the range of . HARDLY EVER USED BI ANYONE-
Bedative anti-annety 0f the people whom I have
agents ranging from come in contact with in the
barbiturates to "minor past 12 months, I would
tranquilizers") estimate that less than 5
. use this re ar .
Opiates (heroin, codeine, ' drug gul 1y
morphine, paragoric, &
other opiate derivativei)
Cocaine
Quaaludes
Other, specify
268
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amopwum>ahoo banana bongo
. 6 .ofihommhoa .ongnhns
05330 .5935 mundane
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house: on novnnspwnamp
Scum mawwcmn mucmmm
hpogwpqo 938$
no omens ospv npsonnonaco
madam
moo .nosEoponsmnfime
. nogopofiaso nosmdsfim
hmwdho
snaaean a new .ocaamo
Imus .QWS nflomofiunddmm
mmpcmowxopnfl
oHHpmHo> no whoamp
nonuo a ozdmv mpnmaondH
Anoapossswnqome .sma
acne: wcaosaonav ocosnanns
Honooas
ooomnoa
.ce umEESm .oE nos .05 .Edm .oE nos nomom .m> nomom .m? rt so ,L .L cL momma
loo: 55¢ 15m .m>< Icon .o>< 15m .o>< cognac >45 5 El m no we H mu
1.0 E R .6 Mn
no>o e mnowN,mH
mnoow ma noon:
\4m3nc
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nEoHnonQ sopcsooco do» once
noose ommno>n cm CH woman mo
gonads opmeflxonddm one woman
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.nomom macaw
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269
5.
During an average month, do you counsel young people, between the ages
of 12 and 21, who come to you for advice but who were not as yet in trouble?
(Counseling directly related to the drug problem) 'Yes Nb
Estimate of the number you have talked with during the last 12 months
6. Do you know of persons in Virginia Beach engaged in the abuse of drugs?
(excluding alcohol and tobacco) Yes No
. Estimate of
number
. Predominate age group
7. Do you know of persons in Virginia Beach engaged in the illegal sale of
drugs? Yes No.
Estimate of number Predominate age group
8. Without necessarily having direct knowledge, do you believe that there is
illegal drug trafficking in Virginia Beach? Yes No.
Estimate of the number of such persons .
9. How many persons do you see during an average month for non-drug reasons
whom you suspect or have found to have drug problems? Under 18‘years
old 18 years of age and older .
10. Check those Check those From which of the fbllowing Check those
prOgrams prOgrams sources did you hear about programs
with which which you each of these programs? you feel
you are have not {Other, should be
EBQGRAMS familiar heard of Media Friends School Speci expanded
Alcoholics
Anonymous
Alcohol Infor-
_§§tion Center
Ezpken‘Needles
Ihflgihnbrma-
_tion Center
Drug,0utreach
_Qenter
Mgrtus , Inc .
filer,
11.,
12.
13.
270
Do you think these programs can adequately handle the drug problem
in Virginia Beach? Very Well Fairly well Not too well
Not at all. If not, what kinds of additional programs do you
think should be established? Please explain
Are you aware of any drug abuse prevention prOgrams in Virginia Beach
or in this area? Yes No.
_‘I‘I—
Which ones?
Do you think these are effective? Yes No.
Do you think more drug abuse prevention programs are needed?
Yes No. What kinds?
If you have any specific information concerning drug abuse in Virginia
Beach which you think might be useful to this survey, would you please
relate it in the following space.
___
if,
271
1A. (A) Where would you refer someone who was addicted to heroin or one
of the other opium derivatives (codeine, morphine, paragoric,
etc.)? Please check one or more of the following alternatives
in Column A. ‘
(B) Where would you refer someone who was misusing some other drug
hallucinogens, stimulants, depressants, etc.)? Please check
one or more of the following alternatives in Column B.
A ’ B
Physician or private clinic
Local General Hospital
Local Psychiatric Hospital
State Psychiatric Hospital
Methadone program
(enter a Eethadone prOgram to stop using heroin)
Traditional church '
go to minister of conventional church for
__‘guidance)
Live-in therapeutic community
(join a group of other drug users living at a
psychological counseling center),
Non—conventional religious organization
(develop spiritual strength by joining an un—
conventional religious grggp)
Hotline or referral center
(find out what facilities can best_hgio)
Friends
..i§§}k With people you trust)
Professional psychotherapy
__i!i§it a psychologist or psychiatrist)
Out-patient counselling center
(ViSit a community counselling center
regularly)
legal restraint
all or correctional institution)
None
no treatment alternative is recommended)
Other
(Some other alternative not mentioned here
We)
Don't Know
(I really don't know much about the problem)
Comments
272
SURVEY OE HOUSEHOIDS IN VIRGINIA BEACH
DO NOT WRITE YOUR NAME OR ADDRESS ON THIS QUESTIONNAIRE!
The City of Virginia Beach is conducting a comprehensive study of drug
abuse in order to plan future drug abuse centers and drug education programs.
Therefore, it is necessary to ask questions about personal drug use. These
questions concern legal use of medically prescribed drugs as well as illegal
drug use. Remember the survey is anonymous. No one can ever contact you
concerning your answers.
1. In this survey, we are trying to ascertain facts about drug abuse, ra-
ther than opinions. That is why the following questions are asked about
people you have actually come in contact with, not about the population
at large. These "people you have come in contact with" include not only
friends, relatives, business and professional associates, and acquaintances
but also anyone you know who is using drugs.
Below are listed several categories of drugs. We would like you to
check how wide1y you think these drugs are being used by people you have
come in contact with.
KEY
8 WIDESPREAD-
,6 o o n _0 Of the people whom I have come in
“NE m m E 3 contact with in the past 12 months
22 ,3 22 i’: :2 I would estimate that about 20 or
3 s 3 3 «853“ u more use this drug on a regular
DRUGS _H :3 p:o o 3 basis.
0 a m m o
3 zzzmsz
. DDDERATELY WIDESPREAD—
Migihugfig_§i::i:gigg)Hash Of the people whom I have come in
-————L—————— contact with in the past 12 months
Inhalants (glue & other ’ I would estimate that about 10-20
vapors or volatile use this drug regularly.
intoxigants)47
NOT VERY WIDESPREAD—
“iiiucégggzngiéiig; g::;:§‘ Of the people whom I have come in
-——-r1 contact with in the past 12 months
Stimulants (Amphetamines, I would estimate that about 5—10
methamphetamines, pep use this drug regu1ar1y.
pills) '
HARDLY EVER USED BY ANYONE-
Dggggfiggtgngyggnggge M or at pane mom I have come in
y .
agents ranging from contact with in the past 12 months
barbiturates to "minor I would estimate that less than 5
, this drug regularly.
tranquilizers') use
Opiates (Heroin, codeine, ' NEVER USED—
morphine, paragoric & Of the people whom I have come in
other opiate derivatives) contact with in the past 12 months
Cocaine I would estimate that no one was
-———-~A—— . using this drug regularly.
MathagualongQuaalude ,etc . )
Other, specify
I " sari-kw
273
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"a: mxm: ca
«mmSHU
nowvmfihomohm
Icon wnflzoaaow
2: so be also
5:3 .30»
@350 .8\on
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\ecm so» on .m
:GNVEISHH
(broads asesm)
Hit-ENE“ 1'11}in HEHLO
(191:0st aseetd)
HEBREW X’IINVJ HELLO
274
3. Please list any drugs and/or medicine that your doctors have prescribed
for you and your spouse within the past year and place a check by how
frequently you take them. ~
l o '
o o . o
3 :3 8 x :3 5.3
§ ~o ~ 3 - 2’ 3 < s
U) -H m 3 m g: 0 +3 .
DRUGS g :33. 3 S o :3 8 E 2 '3
Husband: '
Wife:
Other member of family (Please specify)r
Other member of family (Please specify):
1+. Please place a check in the correct column. Do you and/or your spouse
and/or others in your family smoke cigarettes?
Yes,less Yes, Yes, more
than if an pkg. than 1 Don't Not Ap—
No pkg./day a day pkg./day Know plicable
Husband:
Wife:
Other family member (Please specify): '
Other family member (Please specify):
275
5. Do you and/or your spouse and/or others in your famdly'drink alcoholic
é...
beverages?
cable
HUSBAND:
Beer
Wine
Other alcoholic -
beverages (whis-
key, etc.)
WIFE:
Beer
Wine
Other alcoholic
beverages (whis-
key, etc.)
OTHER FAMILY MEMBER (Please specify):
Beer
Wine
Other alcoholic
beverages (whis-
key, etc.)
OTHER FAMILY MEMBER (Please Specify):
Beer ‘
Wine
Other alcoholic
beverages (whis.._
Ray, etc.)
Yes,o
caSion-
ally
Yes,
once a
week
es,
ally
.p
- 3
. g 43
HQ 8E g
No
6. Would you estimate how many persons in Virginia Beach might be engaged
in the illegal sale of drugs. Estimate of number Predominate
age group .
276
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mom . mogongamnuma
menmdsflm
a Pam
msmm ofiufiHmm
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mafia: .
”momma
0N
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wean e aouo
(£313st aseatd)
:HEEWIHN XIIN VJ HELLO
(Anaeds aseatd)
WERNER XIII/WEI HELLO
277
8. If you wanted to obtain any of the following drugs in Virginia Beach,.
how difficuld would it be to do so? (Exclude drugs obtained by pre-
scription for medical reasons.)
I WOULDN'T KNOW
HOW DIFFICULT IT VERY SOMEHHAT NOT AT ALL
IS TO OBTAIN THEN DIFFICULT DIFFICULT DIFFICULT
Marihuana (including Hash-
ish, THC-synthetics)
Inhalants (glue & other
vapors or volatile in-
toxicants)
Hallucinogens (LSD, mes-
caline, STP & similar
drugs)
Stimulants7(amphetamdnes,
mothamphetamdnes, pep
pills)
Depressants (the range of
sedative anti—anxiety
agents ranging from
barbiturates to "minor
tranquilizers"
Opiates (Heroin, codeine,
morphine, paragoric, &
other opiate derivatives)
Cocaine
Methaqualone(Quaaludqetc)
Other, Specify
9. If you do not presently abuse drugs, which one of the following has most
influenced your decision "not to abuse drugs." _Please check.
What your parents told you about drugs
What your brothers and sisters told you about drugs
What your friends told you about drugs
The information you got in school'or in drug abuse education classes
The information you got from television, books, or newspapers
The information you got from your family doctor
The information you got from your minister, priest or rabbi
I Just never had any desire to abuse drugs.
_____ Other, Specify
None of the above.
___
HHIH
278
10. Please check the age categories which you think primarily uses each
type of the following drugs:
. ,1 33‘
A: 0' cH 0- m a,
3 a I ' J: 3 Io x. g g ..
“A 2.5 as .3“ 8:59 ° air: 3
we so, -rg mg 5053 erg s
.5 -H 71 o +> .. :4 8 = o I: E
'U. +3 98 - a H a) on H o
as a v m g m 2 es? ~ as 3
0'” :2'* a)"8 «'3 4543-5 m 2 '5 5‘0 €?
.5 E, no 9 c: E: v as 5 on o a) 8 4: a, -
V3 “In; an as a sea sea a °
m m o 4: o +2 .c 5 g :4 g 0 _° 8.
gas 4’ a 5 * a e '3 ° 3 n
O H g If) - (DA A U) “H (I) +3 (D o d)
o o 54 o o 5 to cu m m +3 43 -rI a) £4 0‘ v-
o n :5 - 3'51 :3- Eng agnngp'go .3 54
as o .c .3 +2 o s. m .c. o
Dos-.00 goa «lg. gamma-ngogn
, o .—-I g H 4: o 42 p. a) u: as .o +9 o. o o +2
w [-o q a: m c: o o 0
.Under 10 I I J
10 to ll, T I
15 to 17 I I Li I
18 to 2.1 I IJ J I
22 to 29 I iI L I I
30 to 1+9 1 LI I I
50 and over I I _I lI L]
11. Check those Check thos From which of the following Check those
programs programs sources did you hear about programs
which you which you each of these programs? you feel
have heard have not a! Other, should be
PROGRAM of heard of Bladi Friends Schoo Speci expanded '
Alcoholics
Anonymous
Alcohol Infor-
mation Center
Broken Needles
Drug Informa-
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Drug Outreach . '7! .
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Other, Specify
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12.
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279
How well do you think these programs respond to the drug problem in -
Virginia Beach? __ Very well, __ Fairly well, __ Not too well,
__ Not at all. If not, what kinds of additional programs do you
think should be established? Please explain
Are you aware of any drug abuse prevention programs in Virginia Beach
or in this area? Yes. No. Which ones?
If you are presently a student in a._Virginia Beach high school, do
you know whether your school has a drug abuse education program?
__ Yes __ No. If yes, how effective is it? __ Very effective,
__ Fairly effective, __ Not very effective, __ Not at all
effective. If there is no drug abuse education program, do you think
one is needed? __ Yes __ No. If yes, what kind, describe __
280
15. (A) Where would you refer someone who was addicted to heroin or one
of the other opium derivatives (codeine, morphine, paragoric,
etc.)? Please check one or more of the following alternatives
in Column A.
(B) Where would you refer someone who was misusing some other drug
hallucinogens, stimulants, depressants, etc.)? Please check
one or more of the following alternatives in Column B.
A B
Physician or_private clinic
Local General Hoopital
Local Psychiatric Hospital
State Psychiatric Hospital
Methadone program
(enter a methadone program to stop using heroin)
Traditional church
(go to minister of conventional church for
goidance),
Live-in therapeutic community
(join a group of other drug users living at a
psychological counseling center)
Non—conventional religious organization
(develop Spiritual strength by joining an un-
conventional religious group)
Hotline or referral center
(find out what facilities can best help)
Friends
(talk with people you trust)
Professional psychotherapy
__(vislt a psyoholggist or psychiatrist)
Out-patient counselling center
(visit a community counselling center
regularly) '
legal restraint
ail or correctioooliinstitotion)
None
(no treatment alternative is recommended)
Other
(some other alternative not mentioned here
__ois preferable)
Don't Know
(I really don't. know much about the problem)
Comments
28]
For this survey to be meaningful, it is necessary to ask certain ques-
tions concerning population characteristics. In order to describe who is
using which drugs, we must ask the following questions. They will help deter-
mine where in Virginia Beach to locate drug abuse centers and drug education
programs. Remember, the survey is anonymous. No one can ever contact you
concerning your answers.
Please fill in the following spaces as accurately as you can. All
answers are completely confidential.
1. Age: __ 2. Sex: __ Male __ Female
3. Marital Status: '_____ Never married, ____ Widowed, separated, divorced
Married
h. Ages of children living at home ___, __, _, _. .
5. Last year of school completed: 1 2 3 h 5 6 . 7 8 9 10 ll 12
Elementany Junior High High School
1 2 3 a 1 2 3 h 5 + l 2
College Graduate or Professional School Technical or gocational School
If you are presently in school, what grade or year are you in?
6. Family income: (Please check the category which roughly approximates
your income or the combined income of you and your husband or wife
if you are married. If you are living with your parents, check their
approximate combined incomes)
Below $5,000 a year $15,000 to $20,000
$5,000 to $10,000 a year $20,000 to $30,000
$10,000 to $15,000 a year. $30,000 and above a year
7. Residence: It is important for purposes of the survey to determine the
approximate area in which you live. Please write your zip code in the
following space. Remember this is an anonymous questionnaire.
8. Occupation: Type of business Position
or profession . in it (or rate
or trade or rank if military)
Yours:
Your husband's or wife's:
If you live with your parents:
Your father's occupation:
Your mother's occupation:
YOUTH DRUG USE poop
We would like your help in a survey 5}mnrored by the Virginia Beach Mental
Health—bbntal Retardation &:rviccs Board. lbny other people in this city are
helping us in this survey by answering questionnaires such as you have Infore you.
This is a survuy of drug use and abuse in Virginia Beach. About 1000 persons
are participating in this part of the survey. The survey is designed so that no
school or person can be identified in the results. The questionnaires from all the
different classes and schools will be mixed up together as soon as they are collected.
We assure you that there is no way that any person can be identified.
The purpose of all this is to help plan future drug programs in the city. We
are asking you to help us with this, but you don't have to. Filling out the
questionnaire is completely voluntary.
DIRECTIONS: Below you will find a list of products. Fone people have not had any
contact with these products at all. Other people have had considerable contact
with each product. Use the following code to describe the freoucncy of your
contacts with these products.
A. I have never used this product.
8. I have used this product BEFORE January 1, 1973,bUt d0 “Ct use it now-
C. I have used this product SINCE January 1, 1973,but do not use it now.
D. I use this product about once or twice a year.
E. I use this product about once or twice a month.
F. I use this product about once or twice a week.
G. I use this product about once or twice a day.
H. I use this product often each day.
Circle only one choice for each oucstion.
a) a.) Q) 0)
.U .0 .° .3
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1. Cigarettes A B c D E F 0 H
2. Alcohol (beer, wine, mixed
drinks) A B c D E F G H
3. Marihuana (pot, grass) A B C D E F G
1.. Hashish (hash) A B c D E F G H
5. Hallucinogens (LSD, peyote, '
mescaline) A B C D E F G H
6. Stimulants without pres— I
criptions (pep pills, uppers,
speed) A B C D E F G H
7. Depressants without pres-
criptions A B C D E F G H
8. Curare (coolies) A B D E F G H
9- Heroin or other opiates A B C‘- D E F G H
10. COCaine A B D E F G H
11. Any other similar products
without prescriptions?
If so, what: A B C D E F G H
Please fill in your age here_____._l
283
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Community Resources Orgagized Into
the Social Competengy Model
If the community at large is viewed as an entity, a meta-
agency, or even a large residence inhabited by the community
residents—-then the individual service agency or group in the com-
In other
munity can be viewed as SCU's--Social Competing Units.
words, the theory of Social Competency may be conceptually, and
operationally, applied to the municipal human services delivery
system.
If each agency is viewed as an SCU, then each program seg-
ment is viewed as an SCA--a Social Competency Activity--and the
Specific rehabilitative actions are SCB's--Social Competency
Behaviors, or Skill Training Behaviors.
Any meaningful community assessment, or agency evaluation,
should include a comparison of the Social Skill Training (specific
rehabilitative activities) offered by the Agency and the identified
needed SIB's (Socially Incompetent Behaviors--or needed skills) of
the clients seeking assistance from that agency.
Two instruments are needed for suchiicomparison/evaluation:
(7) an Agency Program Skills Evaluation Chart, and (2) a Client
Skills Assessment Scale.
The Agency Program Skills Evaluation Chart is administered
by:
l. The agency administrator/director filling out columns
1’ 2’ 3, 4, and 5;
2. The agency unit heads (supervisors, coordinators) fill-
ing out columns 6 and 7, and
29]
3. The agency line staff filling out column 7.
The Skills Assessment Scale is also a response to Column 8
The scale is
of the Agency Social Skills Evaluations Sheet.
administered to clients of the specific agencies, the results are
tabulated, significant SIB's (Socially Incompetent Behaviors)
recorded in Column 8 of the Agency Social Skills Sheet, and the
match or mis-match is then surveyed.
Be innin a Communit
Agency Assessment
A working group or agency heads can begin their assessment
of which agencies provide what skill training may begin with the use
The uses of such scales are
of a scale similar to Figure l9.
many, including identifying specific social skill training available
in the community, which agencies provide this training, and which
The lack of specific
units of the agencies provide these services.
skill training units may also be determined by the use of this scale
model.
Client Skills Assessment Scale
A community assessment is one approach to identifying ser-
vices presently available in the community as well as possible gaps
in services. But determining the relevance of such services is yet
For example, a community may have within its agen-
another task.
cies many social skill training agencies and units delivering train-
But are these skills the specific
ing in many social skills.
skills needed by the community citizenry, or especially by the
Clients of the agencies, individually and collectively?
292
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293
A survey of the specific abilities and disabilities of
representative (randomly selective) clients of each agency may
provide this important information.
Mean scores in the disability areas may be registered in a
scale suggested in Figure 20, and the results compared to columns
7 and 8 in Figure l9. Relevance or irrelevance to client needs may
then be ascertained to a reasonable degree of accuracy.
Places of residence, ages, item scores, as well as agencies
providing specific skill training activity can be recorded on a
chart as displayed in easily constructed charts. The controlling
variable is the specific social disability, or socially incompetent
behavior. This approach may be helpful in planning geographic
locations of specifically designed social skill units or agencies.
A basic client treatment plan is contained in Appendix A.
Writing across the page, beginning at the left with each social
disability noted in the Skills Assessment Scale, the competent
behavior training needed by the client, and where this training may
be obtained, is entered as the counselor writes toward the right
on the page.
It is important to note that the treatment plan may be
rewritten as often as client needs indicate (daily, if necessary,
especially in a residential facility).
Changing Clients-—Changjng Systems
Throughout the model, the emphasis remains on community
and agency responsiveness to individual need-~a responsiveness in
294
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295
specific skill training to needs defined in socially competent
terms. Agency evaluation can then take place in terms of respon-
siveness to individuals. And individual expectancies can be
verbalized in very precise behavioral terms.
Communication to funding sources and governmental bodies is
enhanced because the concept of ”cure“ is translated into terms of
socially functioning citizens. Agency needs can be more easily
identified in terms mutually understood among the agencies. And
agencies' collaboration is both a necessity and an outcome of the
community approach to rehabilitation.
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need and people and communities can be ”diagnosed” in “people terms,”
in their needs and in their success in social living.
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