I‘ME DEVELQPMENT 0F STANBARQS HER EVALUATING AN AIDMSSISIGNS PRGGRAM AND A #RGf’CSEE ENSTRUMENT KER THE EVALUA‘HON GP THE fistMiSSWNS WW AT EA”. HATE TEACHERS CGiLEéEE Thai: {as film Demo. 61' Ed. D. hMfiMiGAN “ATE UN’WEMWY” Richmfl EL RGW‘HSY E9662 This is to certify that the thesis entitled The Development of Standards for Evaluating an Admissions Program and a Proposed Instrument for the Evaluation of the Admissions Program at Ball State Teachers College presented by Richard Duane Rowray has been accepted towards fulfillment of the requirements for Doctor degree in Education Major pgiessor Date May 2, 1962 0-169 LIBRARY Michigan State University . f3!” THE DEVELOPMENT OF STANDARDS FOR EVALUATING AN ADMISSIONS PROGRAM AND A PROPOSED INSTRUMENT FOR THE EVALUATION OF THE ADMISSiONS PROGRAM AT BALL STATE TEACHERS COLLEGE BY <7 VI Richard D? Rowray AN ABSTRACT OF A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF EDUCATION College of Education 1962 ABSTRACT THE DEVELOPMENT OF STANDARDS FOR EVALUATING.AN ADMISSIONS PROGRAM AND A PROPOSED INSTRUMENT FOR THE.EVALUATION OF THE.ADMISSIONS PROGRAM AT BALL STATE TEACHERS COLLEGE by Richard D. Rowray Problem The problem of this study was to develop standards deemed essential for evaluating an admissions program and on the basis of these to construct a comprehensive instrument designed to evaluate the admissions program in an institution of higher education." Procedures Evaluative standards were constructed for seven areas found to be essential in evaluating an admissions program. These seven areas were: Institutional Philosophy and Objectives, Admissions Policy and Requirements, Administrative Basis for the Admissions Program, Admissions Personnel, Physical Resources, Basic Admissions Functions, and Functions Complementary to the Admissions Program. Twenty-four administrators in selected state supported institutions of higher education reviewed and rated the standards as to the degree of significance they place on the contribution of each to an instrument designed to evaluate an admissions program, Rank difference correlation Richard D. Rowray coefficients were computed to determine the degree of agreement between the three groups of respondents ~- academic, student personnel and admissions administrators. Comments of the respondents that met the criteria were considered in revising the standards. The refinement and revision of the proposed standards into their final form constituted the basis for the construction of an instrument to evaluate the admissions program at Ball State Teachers College, The instrument, Guides and Criteria for Evaluating the Admissions Program 3: Ball State Teachers College, was developed on the assumption that evaluation in admissions should (a) be based on recognized standards; (b) be based on institutional philosophy and objectives; (c) be comprehensive; (d) be a continuous activity involving many people; (e) be based on intimate and comprehensive knowledge of the institution; (f) identify strengths and deficiencies; and (g) culminate in self- improvement, Conclusion The major conclusions based upon the study are: 1. Selected groups of administrators in higher education and at Ball State Teachers College are able to discriminate between proposed evaluation standards and have definite feelings and/or opinions as to the con- tribution of these standards to an instrument designed Richard D. Rowray to evaluate an admissions program in a selected institution, 2. Standards on Basic Admissions Functions, Institu- tional Philosophy and Objectives, and Admissions Policy and Requirements should be included and given the greatest emphasis in an instrument designed to evaluate an admissions program in a selected institution, 3, The evaluative instrument developed in this study provides for the administration at Ball State Teachers College a basis for improvement of the present admissions program by comparing existing procedures, practices, and conditions with recommended standards. 4, The director of admissions at Ball State Teachers College is the key person on whom the proper function of self-evaluation in admissions depends. He must therefore understand his own role in the admissions program and see the far-reaching implication inherent in a self-evaluation, 5, If a faculty admissions committee is to be a vital force in the self-evaluation, they must be sincerely interested, have had some preparation in evaluation, and enjoy sane free time for this function. 6, The completion of a thorough self-evaluation in admissions cannot be the responsibility of one person, It should represent the opinion of those affecting and affected by the admissions program, THE DEVELOPMENT OF STANDARDS FOR EVALUATING AN ADMISSIONS PROGRAM AND A PROPOSED INSTRUMENT FOR THE EVALUATION OF THE ADMISSIONS PROGRAM AT BALL STATE TEACHERS COLLEGE By$9 , Richard Di Rowray A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF EDUCATION College of Education 1962 ACKNOWLEDGMENTS Grateful acknowledgment is made to Dr. Walter F, Johnson, my major professor, for his counsel and professional criticism throughout the course of the study, Also, the writer extends thanks to other members of his doctoral committee, Dr. John X. Jamrich, Dr, David G. Moore, and Dr. John W, Truitt for their help and advice. Genuine appreciation is also extended to the many administrators in higher education for their cooperation and assistance in the collection of data, The writer is especially indebted to the personnel at Ball State Teachers College for their conscientious evaluation and encouragement, Deepest gratitude and appreciation is extended to my wife, Carolyn, for the many hours spent in typing the manuscript and without whose encouragement, faith, and understanding this study could not have been completed; and to my daughters, Julia and Sarah, who sacrificed much, ii TABLE OF CONTENTS CHAPTER I. INTRODUCTION .............................. Statement of the Problem ,,,,,,,....... Purposes of the Study ................. Need for the Study .................... Limitations and Scope of the Study ..., Definition of Terms ................... Reporting the Study ................... II. REVIEW OF THE LITERATURE .................. A Perspective of Admissions in Higher Education 00.0.0.00000000000000COOOO Admissions Policies and Requirements .. Evaluation of the Admissions Program ,, Smary 000......OOOOOCOOOOCOOOOIOOOOO. III, CONSTRUCTION AND VALIDATION OF THE . PRELIMINARY EVALUATIVE STANDARDS ...... General Structure and Coverage ,.....,. Selection of the Content for the Evaluative Standards .,,..,.,,,.,.,, The Study Instrument .................. COIIECtiOH 0f the Data gooooooooooOOOOO summary o...o.coco...00.000000000000000 IV, ANALYZING THE DATA AND REVISING THE PRELIMINARY EVALUATIVE STANDARDS ...... Organisation and Analysis of the Data . Determining Acceptance and Content Revision of the Proposed Standards . iii Page ll 13 17 19 19 27 33 43 46 47 50 57 60 69 71 71 CHAPTER Utilizing the Standards................ sumary 0.000.000.7000.000.00.00.0000000 V, THE CONSTRUCTION AND UTILIZATION OF AN INSTRUMENT, BASED ON VALIDATED STANDARDS, FOR THE EVALUATION OF THE ADMISSIONS PROGRAM AT BALL STATE TEACHERS COLLEGE ...............'....... Reasons for Constructing an Evaluative Instrument for the Admissions Program at Ball State Teachers College ,.,,, Developing an Instrument for Evaluating the Admissions Program at Ball State Teachers College ................... Format and General Outline of the Evaluative Instrument ,,,,,,,,,,,,,, Utilizing the Instrument at Ball State Teachers College ................... Proposals and Problems Resulting from Utilization of the Instrument ,,,,,, Continuing Development of the Instrument ......................... Apparent General Outcomes of Self- Evaluation in the Admissions Program at Ball State Teachers College ,,,,, Summary 0......OOOOOOOOOOOOOOOOOOOOOOOO VI. SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS . Summary go...coo...00000000000000.0000. Conclusions ........................... Recommendations for Use of the Instrument o.00000000000000.00000000 Recommendations for Further Research ,, BIBLIOGRAPHY .......oooooooooooodoc...000.00.00.00. iv Page 102 105 110 111 113 116 121 125 132 133 137 140 140 144 147 149 151 . n y .- v . w o a ,, ' l , ‘ 1 > > F ‘- O Q ' 3 0 1 g u a . o ~ ~ . q n , D I O O ' U l t. a ‘ C ‘ ‘ " ‘ O O u o I v n O o O I I '1 3 ' ‘ ‘ O 3 0 2 r \ 1 9 a " '1 a v 3 I v v u o J in ll 9 O I 7 0 o u v A ‘ 3 ,~ . - Table II III IV VI VII VIII LIST OF TABLES Autumn Quarter Enrollment Projection-- The The The The Ball State Teachers College 1962-1978 00....0.00.0.0000000000000. Number of Years the Respondents Have Been Employed in: (l) Institutions of Higher Education; (2) Present Institutions of Higher Education; (3) Present Position ................ Per Cent of Emphasis and Rank Order of the Seven Admissions Standards as Expressed by Eight Academic Administrators, Eight Student Per- sonnel Administrators, and Eight Admissions Administrators ..,........ Per Cent of Emphasis and Rank Order of the Seven Admissions Standards as Expressed by the Three Respondents at Ball State Teachers College ,,,,,, Per Cent of Emphasis and Rank Order of the Seven Admissions Standards as Expressed by All Respondents ..,,.... A Comparison of Rank Differences Between Seven Admissions Standards as Indicated by Eight Academic Adminise trators and Eight Student Personnel Administrators ...................... A Comparison of Rank Differences Between Seven.Admissions Standards as Indicated by Eight Academic Adminis— trators and Eight Admissions Adminis- trators 00......00.00.00.000000000000 A Comparison of Rank Differences Between Seven Admissions Standards as Indicated by Eight Student Personnel Administrators and Bight Admissions AdminiStrators 0000......00000000...0 Page 65 74 78 79 83 85 86 Table IX XI XII Page A Comparison of Rank Differences Between Seven Admissions Standards as Indicated by Seven Academic Adminis- trators and Three Selected Adminis- trators at Ball State Teachers COllege 00.0.0.0...00.000000000000000 87 A Comparison of Rank Differences Between Seven Student Personnel Adminis- trators and Three Selected Adminis- trators at Ball State Teachers COllege OOOOOOOOOOOC...0.0.0.00000000 88 A Comparison of Rank Differences Between Seven Admissions Administrators and Three Selected Administrators at Ball State Teachers College ,,,,,,,,, 90 A Comparison of Rank Differences Between Seven.Academic Administrators, Seven Student Personnel Administrators, Seven.Admissions.Administrators and Three Selected Administrators at Ball State Teachers College ,,,,,..., 91 vi LIST OF APPENDICES APPENDIX A The Preliminary Instrument for the Development of Standards for Evaluating the Admissions Service in an Institution of Higher Learning 000.......00....000000000000 Sources of Evaluation in Areas of Higher Education and Professional Fields Of Study 0.00.00.00.00.00000000000000 List of Colleges Visited ................ The Name, Title, Degree, and the Title of the Supervising Administrator of the 24 Respondents Participating in the Study ........................ Appointment Letter and Stated Purpose of Institutional Visits .......,..... Guides and Criteria for Evaluating the Admissions Program at Ball State Teachers College - a Comprehensive Instrument Designed to Aid in the Evaluation of the Admissions Program at Ball State Teachers COllege 0.0....000.00.000.00000000000 A Sample of Research Reports and Other Data Available for those Conducting a SelfeEvaluation of the Admissions Program at Ball State Teachers COllege 00....00.00000000000000000.00 vii Page 162 197 199 201 203 205 283 CHAPTER I INTRODUCTION The prospects for growth in size and complexity which most colleges and universities must expect in the next decade make appropriate the evaluation of the admissions program in these institutions. Revolutionary changes are occurring in American education of which even yet we are only dimly aware, The Nation has been propelled into a challenging new educational era since World War II by the convergence of powerful forces - an explosion of knowledge and popula- tion, a burst of technological and economic advance, the outbreak of ideological conflict . and the uprooting of old political and cultural patterns on a world-wide scale, and an unparalleled demand by Americans for more and better education (84:1). During the fifty year period from 1900 to 1950, while the total population of the United States almost doubled, student enrollment in higher education increased more than ten-fold (104), The number of persons enrolled in institutions of higher education has increased from 237,592 in 1900 to 2,659,021 in 1950 (104), The number of students enrolled in higher education institutions of the United States in the fall of 1959 was reported by the Office of Education as 3,402,297. Apparently, college and university enrollments will continue this rapid increase in the foreseeable future, Not only is the total number of 2 high school graduates larger each year, but the proportion of these graduates desiring further education is also rising, Estimates suggest that by 1965 the enrollment in continental United States will approach 5,000,000 and by 1970 it may be close to 6,500,000 (55), The increasing college enrollments, diversified programs and curricula, plus a national demand for a higher quality of college graduate seems to have initiated a conflict of extreme importance to admissions, The con- flict between college opportunity for all and opportunity for some, the problem of quantity or quality in higher education, the problem of the open vs, the closing door, The Committee does not agree with those who argue that, in order to preserve quality, colleges must sharply restrict enrollments to something like their present level by steadily boosting admissions standards, This would mean giving narrower opportunities to tomorrow’s youth than those enjoyed by today’s. The Com- mittee believes that the present admission standards of some institutions might well be raised in the interest of better quality, But no matter where institutions set their admissions standards, the number of qualifying applicants by 1970 will be at twice the present level (84:9-10), Impending increases in enrollment have encouraged re-examination of the nature and aims of higher education, ‘Many states are now surveying the status and needs of their colleges and universities, The Indiana Conference initiated an extensive enrollment study for Indiana COJJeges and universities in 1955, This study reports: Indiana‘s total population and births from 1918 to 1953 reflect trends similar to those of the United States. In each case Indiana annually represents approximately 2.6% of the national ,C 3 figures. The number of births in Indiana has increased from 53,000 in 1933 to 110,000 in 1954. There will be a continual increase in enroll- ment in elementary and secondary schools at least until 1972. The increase in enrollment in secondary schools will result not only from the increased births but also from the increased per cent of 14 to 18 year olds continuing through the 12th grade. There is a direct relation between the number of children born and the undergraduate college~ age population 18 to 21 years later. The estimated college-age population in 1954 is 206,000 and in 1972 will reach 396,000 which represents an estimated increase of 190,000. The percentage of college-age young people enrolled as under- graduates in Indiana has increased from 7.6% in 1933 to 25% in 1954. Undergraduate enrollment in Indiana colleges and universities will increase from 51,575 in 1954 to an estimated 150,000 in 1972. It would seem reasonable to expect Indiana’s total graduate enrollment to increase from 8,600 in 1954 to between 20,000 and 30,000 by 1972 (79:1). These figures are a cause of great public concern. The institutions of higher education in Indiana, including Ball State Teachers College, are making determined efforts to project their enrollments and growth so that plans may be made for increased facilities, staffs and programs. Some of the institutions are being forced by circumstances beyond their control to consider a change in their admissions POlicy. The admissions policy of any college or university, especially one that is a part of a state system of higher 6Education, is an important part of the states total plan of highe r edu cati on . An admissions policy . . . should be clearly related to the fundamental issues of what a state wants to do about higher education -- what educa- tion beyond the high school is to be made available 4 at public expense -- what facilities the state is going to provide - and what caliber of education is expected. Any admissions policy - whether the present policy or a more restricted policy ~~ is justifiable only to the extent that it is related to the educational responsibilities accepted by the state and to the specific role of the individual institution (106:18). For the growth, direction, and progress toward the solution of the complex problems facing admissions in higher education in the United States, in Indiana, and at Ball State Teachers College, it is essential that Objective data be gathered to guide administrative decision making. Thus the primary concern of this study is the development of standards depicting the principles of a sound and reasonable admissions service and developing in light of these standards an instrument designed to evaluate objectively the admissions program at Ball State Teachers College. Evaluations based on carefully determined standards may be employed to indicate strengths and weak- nesses in the admissions program and to aid and encourage progressive betterment and improvement of its various programs. Statement of the Problem The problem of this study was to develop standards deemed essential for evaluating an admissions program and Cu: the basis of these standards to construct a comprehen- ASiye instrument designed to evaluate the admissions program iJI an institution of higher education. There were five 811'D--prob1ems to be investigated in order that the solution 5 of this problem might be obtained. The five sub—problems were as follows: 1. The selection and organization of pertinent literature pertaining to higher education and admissions to be utilized in constructing evaluative standards. 2. The selection of administrators (academic, admissions, and student personnel) currently employed in institutions of higher education to obtain their opinions relative to the standards to be used in an instrument designed to evaluate an admissions program. 3. The determination, organization, critical review, and validation by selected administrators in higher educa- tion of essential standards that should govern the evalua- tion of an admissions program, and therefore serve as a basis for constructing a comprehensive evahuative instrument. 4. The analysis of the data received from the respondents of their critical review of the essential standards. 5. The construction and suggested use of an instru- ment designed to evaluate the admissions program at Ball State Teachers College. Purposes of the Study The purpose of this study was to (a) satisfy the need fPIT generally accepted standards for evaluating admissions in at particular type of institution that could be used by persons who wish to do research in the area and (b) provide a. functional evaluation instrument for administrators at 6 Ball State Teachers College, with responsibilities for admissions, that may assist in locating particular areas of the admissions program where improvement is needed. The evaluative instrument is designed to direct attention to the characteristics Of a good admissions program for Ball State Teachers College and similar institutions and to provide a somewhat objective basis by which to compare their services with recommended admissions standards and principles. The purpose is to provide the basis for improving the admissions program rather than to rate the programs. This study does not attempt to propose any radical changes in admissions, but rather to survey existing thinking regarding standards that may be used as a basis for constructing an evaluative instrument useful to the admissions office at Ball State Teachers College and similar institutions. Need for the Study Many aspects of the admissions program should be studied at Ball State Teachers College with a view to Planning needed changes. However, the plans for the improvement of any aspect of the admissions program at that institution should be based upon the results of c"il'et’ul study. Any examination of its admissions policy ”“1 requirements, personnel, physical resources, functions, and (other areas needs to be guided and sustained by reSearch procedures and factual findings. It was the thirnging of the investigator that a determination of 7 evaluative standards for admissions would therefore be essential before conducting such a study. As a conse— quence the attempt has been made in the following study to analyze all aspects of an admissions program, construct essential standards, and to determine criteria which sub- sequently may be used in an instrument for the evaluation of the admissions program at Ball State Teachers College. The results of a careful self-examination would enable the administrator of the admissions office to: (a) marshal and administer its present resources with greater efficiency and effectiveness, (b) define, evaluate, and project policy, functions and needs in terms of future growth and (c) recommend certain proposals and suggestions for the improvement of its service as an integral part of ‘the total educational process. The following quotation expands this idea. A statement of the functions, purposes, organizations, and methods of the program is fundamental to successful operation and con~ structive planning. This makes possible an effective analysis of the program in terms of student needs, and should be available to students, the faculty, and staff members. It sets forth shorts and long-range goals and presents an orderly outline of plans to achieve them. Describing the current program not only clarifies the function and purpose of each unit and each staff member, but also recognizes existing imperfections in both structure and operation and suggests corrective measures for them. The statement may be used by unit supervisors and the administrative head of all services for several purposes: 1. To plan daily operations toward the achievement of stated objectives. 8 2. To provide a base and an order for immediate and long-range plans -~ in budget, personnel, or function. 3. To provide a stimulus and a means for continuous evaluation (28:41). Projected stuient enrollments for the late 1960's and early 1970‘s usually show the need for a critical and comprehensive Self-survey of the entire institutional program and each service. On the basis of the anticipated enrollment for Ball State Teachers College in this decade (Table I), the admissions office has need of the immediate and long-range plans to parallel institutional curricular and physical development. Evaluation and long-range planning in admissions must have a definite pattern, tailored to the individual institution and its objectives, and must lead to effective action in the desired direction. Few studies have been made that will assist in evaluating and .Projecting the admissions program in institutions of higher education. The few that have been attempted are too limited .in scope to present a comprehensive and representative Imicture of admissions in such institutions. Insofar as the ‘Mriter can determine, this is one of the very few under- 'takdngs designed to construct an instrument to evaluate tflle admissions program primarily, rather than as an incidental Part of an institution's total work. It is becoming increas— itlgly essential that admissions personnel resemphasize the e“flucational significance and meaning of the admissions pregram and determine more effective ways of integrating it With the total academic program of the institution. Henwaraa pooommoum may mo oommmo SD ooboumm< ONNSH owmdm bmmom stoma sdmmfi wNOMH mmoma wwho Nomw HmFOH whom NOON mmvm NHNN Nooy Nora NomH vaH NSNH wmymsomnw bmam mmbm comm Nomm Nmom MBOH NONH dwNH Hmo unadumm comm HmHm Howm mwmm wOHN moon «mud GMMH meH uncannh wmmfi wmfle Hoom 00mm omom dbom comm oooH Hood mmuosonaom one mew cow com mmm 0mm ovm com 00H Hmfiommm mmbb hmMS finch ammo 505m o¢w¢ moos thm doom omanmmum whoa oSOH ESOH Whoa Oboa wooa OOOH «OOH NOOH l NOOH 1Lumwa omozoo muonoaoy endow dam .. eoEom cum «noeHHouem Stand 2833‘ .H mqmfi 10 . . . Functions must be coordinated with each other and with the entire college. Con- fusion of functions and duplication of effort must be avoided. But, as yet, principles or standards for organizing individual services and relating them with each other and with the whole institutional organization are still developing. An analysis of the duties of each service, standards for evaluating the effective operation of each service, and a pattern for integrating the services within the program of the institution is needed (28:2). Many, if not all, of the services in an institution of higher education need careful coordination with the major tasks of the institution and with the teaching process. The admissions program can adequately serve students and the institution only if it is integrated with administrative and teaching functions. Properly interpreted, organized and administered, the admissions .program becomes an inseparable part of the daily adminis- tration of an institution of higher education. Institutions of higher education must examine, honestly and carefully, tvays in which the admissions program may avoid duplication thit yet coordinate with other services. The primary con- Sideration is, therefore, to evaluate and determine the lMays in which the detailed operations and functions of an athnissions program are related to institutional purposes aJld tasks and to good administrative principles and objectives. An effective evaluation must determine if there exists if! the admissions program: 1. A clear defhiition of functions to be performed and responsibilities to be delegated. 2. .A well-coordinated plan of operations. 3. Executive leadership for a carefully selected staff of competent and skilled persons to carry out plans and functions. 11 Provision for periodic appraisal of results achieved in relation to basic philosophy and objectives (28:29). The need and importance of evaluating the admissions program is obvious if this program is to be built on sound principles of administration. Yet there seems to be little research Which has defined specific standards which the admissions office must meet if it is to operate effectively and contribute fully to the total institutional program. After visiting and discussing the need for evaluation in admissions with professional colleagues at meetings of the Indiana Association of Collegiate Registrars and Admissions Officers, the Indiana High School - College Cooperation Committee and the Association of College Admissions Counselors and with the writer’s associates at Ball State Teachers College, it was decided that a study such as that proposed might possess merit and value in light of future improvement and expansion of the admissions program at Ball State Teachers College and other colleges and univer- sities of a similar nature. Limitations and Scope of the Study The study is confined to the development of standards to be used as the basis of an instrument designed to evaluate the admissions program in an institution of higher education, viz., Ball State Teachers College. The deter-I Inination of standards and criteria for evaluating the admissions program at Ball State Teachers College may prove u~sef'u.1 in designing and executing additional research and 12 action projects for the improvement of admissions programs in other institutions of higher education in the United States. However, generalizations and application of the standards and criteria to institutions with different tasks and purposes should be made only with due care. Institutions over the country are especially marked by a diversity of admissions policies and practices making it necessary, therefore, for the refinement of emphasis, precise limitation, and consideration of locale before application of the standards or instrument presented in this study is undertaken. It is felt, however, that the sampling of administrators used in determining the essential evaluative standards allows for some generaliza- tions and conclusions to be adopted by other institutions. No one pattern for evaluating an admissions program can be prescribed for all colleges and universities; but there appears to be basic standards common to many. The administrators sampled were employed in state— supported, co—educational, multi-purpose institutions located in Illinois, Indiana, Michigan, and Ohio offering several curricula leading to a bachelor’s degree, and granting an advanced degree in education. The writer iissumes that the group of administrators selected for the study provides an adequate sampling for the development <>f standards on which to base an evaluative instrument for t11e admissions program at Ball State Teachers College. It 155 assumed that the respondents who have cooperated with 13 this study are competent administrators, familiar with admissions, and that they have been conscientious in making their evaluation of the standards presented to them. In collecting the data from the selected administrators, the writer utilized a rating scale technique. There are recognized limitations of this method. Statements may be interpreted in different ways; reactions are determined part by the way statements are presented; the respondent may not have the necessary information to respond; or he may tend to give a professionally acceptable reply rather than an accurate one. Careful pre-readings, definite instructions, and good rapport with the respondent can overcome these objections to a certain extent. In addition to the rating scale method, the writer assumes that one may secure valid principles and facts bearing upon admissions through personal experience and by wide and careful reading of the literature in the field. Definition of Terms It has been observed that disagreement often arises ‘between groups of persons because different interpretations are placed upon the meaning of terms rather than because Of difference in basic philosophies. For the purpose of Clarifying these terms and in the interest of common under- standing, it is advisable to define briefly some terms Commonly used throughout this study: Admissions. The counseling, evaluation, and acceptance 14 of an applicant for enrollment in an institution of higher education. Admissions committee. A committee of faculty members whose responsibility is to assist the director of admissions in formulating policies and making administrative decisions. A committee to which policy-making functions rather than executive functions are assigned. Admissions functions. Admissions functions, properly directed and coordinated, contribute to the fulfillment of the admissions policy. They represent the kind of action, activities, and procedures necessary to admit students to the institution in accordance with established requirements. A well-designed system of functions is imperative to a good admissions program. Admissions poligy. A concept or generalization that serves as a guide to the director of admissions in directing the admissions program toward the attainment of institutional .philosophy and objectives. The established institutional admissions policy usually outlines the principles to be ‘followed in admitting students, takes into consideration 'the nature of the institutional program, the philosophy and (objectives of the college, and available resources and facilities. Admissions requirements. Specifications of the educa- ‘tional, personal, health, place of residence, and other ‘lualifications established as requisites of new students fOradmission to an institution of higher education. 15 Requirements reflect the admissions policy and implement it. Admissions program. A series of related functions performed by the admissions office constitutes the admissions program. Properly constituted, organized, and administered, the admissions program is the established means through which the admissions policy is carried out. It is that part of the total institutional program that includes pre-college admissions counseling, the admission of students, and the supervision of the admissions protess; it serves as a resource agency for admissions and should be integrated and coordinated with other institutional programs and services. Admissions staff. All professional staff members, including the director of admissions, whose primary respon- sibility is admissions. Does not include clerical personnel assigned to the admissions office. Iéggg. One of the component parts of the admissions service for which a standard has been developed, such as Axhninistrative Basis for the Admissions Program. Board of control. An officially constituted group of Persons charged with the over—all responsibility for the (Lirection of the educational affairs Of the institution; l1Smelly delegates executive functions to the president and deals primarily with matters of policy. Chief academic administrator. In the study, the chief acarremic administrator refers to the administrator directly 16 in charge of the instructional program for freshmen in a college or university and usually responsible immediately to the president. Chief student personnel administrator. The adminise trator who directs and coordinates the nonacademic student personnel program in a college or university and usually responsible immediately to the president. Director of admissions. The administrator who is charged with the responsibility of admitting students and ‘has the primary duty of carrying out the admissions policy of the institution; usually consulted in the formulation of such policies. Other titles assigned to this adminis- trator are Admissions Officer, Examiner, Registrar and Director of Admissions, and Dean of Admissions and Records. ' Evaluative criteria. The factors, expressed in the form of individual statements, considered in analyzing and studying the strengths, weaknesses, and effectiveness of an admissions program. Developed and based on known standards. Institution of higher education. Any institution abowe the level of secondary school, empowered to confer degrees, and whose program is given appropriate recognition tU' a state or regional accrediting agency. Referred to as institution, college or university, and sometimes college as being representative of all institutions of higher educa- tion. Instrument. The device used for evaluating an admissions program; contains essential standards, evaluative criteria l7 and other means of conducting an evaluation. Standards. The standards are stated in terms of principles that should govern and guide the evaluation of the various areas of an admissions program. They are expressed philosophically as an ideal of excellence and serve as the basis for the development of evaluative criteria. Subarea. One of the component parts within an area of the admissions program, such as in the area of Adminis- trative Basis for the Admissions Program, there are sub- areas on Authority, Organization and Administration, and Financial Basis. Reporting the Study The materials and data for this study are presented in the following order: Chapter II provides a review of the literature in the field as it relates to evaluation in admissions, with special emphasis on recent studies evaluating student per- sonnel services in higher education. 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This involves the basic principle that the admissions office at Ball State Teachers College should be evaluated in terms of what Ball State Teachers College is striving to accomplish. The guides, criteria statements, and evalua- tion statements which appear Should be rewritten or changed if they prove to be unacceptable or inappropriate. The complete evaluation.of the Ball State Teachers College admissions program and the application of the entire Instrument is a long-term project requiring more than one calendar year and therefore, the Instrument in Appendix F zappears as originally written. In addition, the admissions :service at Ball State Teachers College has undergone rapid 116 change in the past few years and will continue to do so in the coming period of growth. This necessitates an aware- ness for altering the Instrument as it is used. In the actual application of selected portions of the Instrument some of the guides, criteria, and evaluative statements first developed by the writer were slightly altered. Format and General Outline of the Evaluative Instrument Published studies that assisted in identifying the proper format and general outline for an evaluative instru- ment to be used in admissions are scanty, but some worth- while sources are available. These include Evaluative Criteria (72), Colorado Criteria for Evaluation Study pf Programs pf Guidance Services (1?), Criteria for Evaluating Guidance Programs i3 Secondary Schools (6), Guidance Counseling and Testing Program Evaluation (105), and Evaluation Aids (70). These sources also contained criteria items pertaining to admissions and others of a more general nature which were adapted to the evaluation of certain aspects of the admissions program at Ball State Teachers College. In addition to the Standards, the Instrument, as originally written, contained four sections referred to as Evaluative Guides, Evaluative Criteria, Evaluations, and Comments. The purpose and use of each section was as follows: 117 Evaluative Guides. The questions and searching statements in this section are intended to suggest special characteristics of the admissions area being evaluated. It will be noted that they are given in general terms and the actual answer may take some research and time to obtain and will usually need to be developed cooperatively by the evaluating committee, the director of admissions and his staff, and other administrators of the institution. The most comprehensive answers will be an outgrowth of the thought and discussion of all concerned. They will help supply the details and resource data for marking the evaluative criteria. Evaluative Criteria. The evaluative criteria as presented here consists of provisions, conditions, or characteristics suggested by the Standards that are found in an ideal admissions program. Based on validated Standards they are a means whereby the evaluator can describe clearly and accurately what he observes. The evaluative criteria are intended to provide a factual basis for the qualitative evaluation of observable practices. The more carefully and in detail this section can be com- pleted, the more accurate will be the evaluation. Evalua- tive criteria must be developed that permit an accurate and comprehensive description of the admissions program being studied. 118 The evaluative criteria are to be marked by means of 2 the four symbols defined below: E-é EXTENSIVELY If extensive provision is made for a given characteristic, condition, or provision, mark the guide in the parentheses preceding it with an "E". SOME EXTENT If the characteristic, condition, or provision is made to some extent, mark the guide with an 3' S" . NOT PRESENT OR SATISFACTORY If the characteristic, condition, or provision ‘ig not pgesent 2E lg not satisfactory, mark the guide with the symbol "0". NOT APPLICABLE OR DESIRABLE If any characteristic, condition, or provision is not applicable 2£.i§ not desirable, mark such guide with the symbol "N". This mark should be justified. The evaluative criteria should be studied, discussed, and rated using one of the symbols defined in the above instructions. The purpose of the rating on the guides is to give a 2 description of the admissions service and there- This rating scale is adapted from that used in the .1960 Edition of Evaluative Criteria issued by the Coopera- ‘tive Study of Secondary Standards, p. 9. 119 fore, the symbol which best does this should be used. Evaluations. When evaluations are made, they should represent the best judgment of those making the evaluations, these evaluations behig based on the thinking that results from obtaining information from the descriptive guides and rating the evaluative criteria. These evaluations are designed to give the evaluating committee, the admissions staff and others involved in the study an opportunity to indicate the quality of the area being evaluated. The evaluations may be considered as degrees of accomplishment and a summary of the area where the quality of work is related to what should be done in order to satisfy the philosophy and objectives of the institution. Evaluations were made by means of the symbols as defined below:3 5. v~ VERY SUPERIOR The provisions, conditions, or characteristics are very extensive and are functioning excellently. 4. -- SUPERIOR4 The provisions, conditions, or characteristics are moderately extensive (a) and are functioning 3 Ibid. 4. If, in making the self-evaluation, members of the zidmissions staff wish to indicate which of the alternatives 'they prefer for evaluations "4" or "2" they may indicate ‘their choice by using "4a" or "4b" and "2a" or "2b". M. -~ 120 excellently (b) but are functioning poorly. AVERAGE The provisions, conditions, or characteristics are present to the extent expected in an average admissions service and are functioning well. INFERIOR5 The provisions, conditions, or characteristics are limited in extent (a) but are functioning excellently (b) and are functioning poorly. VERY INFERIOR The provisions, conditions, or characteristics are very limited in extent and are functioning poorly. MISSING The provisions, conditions, or characteristics are missing and needed; if present, they would make a contribution to the admissions program. DOES NOT APPLY The provisions, conditions, or characteristics are missing but do not apply or are not desirable for the admissions program. (Reasons for the use of this symbol should be explained in each case under Comments.) ’5 See explanation in Footnote 4, page 119. 121 Comments. Notations of compensating features, explanations of responses, descriptions of important elements, or other pertinent matters may be recorded under the section on Comments. Information needed to give a complete report of the admissions program are noted in this section. Utilizing the Instrument at Ball State Teachers College The Instrument -- Guides and Criteria for Evaluating the Admissions Program a: Ball State Teachers College -g was designed to be used as an instrument for appraising and improving the admissions program at Ball State Teachers College. The heart of the process of evaluation and improvement in an admissions program is a thorough analysis and criticism of the program by its staff, leading to a just appreciation of its strength, a recognition of its deficiencies, and practical plans to raise the level of its whole operation. However, as indicated in Chapter IV, the significance given to individual standards by different groups of administrators indicated the need to have vari- ous staff members of the institution involved in the evaluation of selected areas. The investigator's own experience and the characteristics of self-evaluation stated earlier in this chapter provided additional reasons why personnel other than the admissions staff were involved in the evaluation of the admissions program at Ball State TFeachers College. After developing the evaluative instrument 122 and projecting its use the conclusion was reached that self-evaluation in admissions must be a cooperative project if the effectiveness of the admissions program is to be improved. It is not within the purpose of this investigation to report specifically the procedures involved in utilizing the instrument in a self-evaluation nor to report the find- ings and conclusions. But some general suggestions based on the experience of the self-evaluation at Ball State Teachers College may be of value to other institutions developing an evaluative instrument and undergoing a formal evaluation for the first time. The following steps were used in conducting the self- evaluation: 1. The faculty committee on admissions and credits, consisting of eight faculty members and one administrative staff member, was established as the evaluating committee. This proved satisfactory since these individuals were partially familiar with the admissions policy, requirements and processes. The faculty members serve rotating terms of two years or longer on this committee while the adminis- trative staff member (Registrar) is a permanent member and serves as Executive Secretary. The individuals who participated in this study represented the areas of busi~ ness education, curricular advising, education (guidance and counseling), English, physical education, science, and social science. 123 People appear to work more arduously on their own problems which they recognize and feel are important. Therefore, in introducing the Instrument to the faculty evaluating committee, the members were given the opportunity of identifying those problems of greatest concern. Bring- ing the evaluating committee into the thinking, planning, and discussion of the self-evaluation and the procedures to be used is an indispensable requirement. 2. Due to the complexity and extensiveness of a thorough self-evaluation, it proved more satisfactory to evaluate the admissions program, a concern at a time, rather than undertake the whole task at once or even by areas, and risk a superficial appraisal. In identifying areas of concern it was found necessary to collect and centralize research reports, self-studies and other pertinent data already available regarding the programs at Ball State Teachers College. Special assistance and background data was received from the Office of Institutional Research, the Executive Assistant to the President, and the Dean of the College.6 It was soon discovered that no one person or group can properly answer for the institution the kinds of questions appearing in the Instrument. 3 To the extent possible a definite time table was established. It was difficult in estimating time allowances not knowing what a major undertaking a self-evaluation in 6See Appendix G for a listing of some of the reports and studies that were furnished by these sources. 124 admissions is and how many people need to be involved. The more original data that needs to be collected and the extent to which a faculty committee is involved will determine the amount of time needed. Faculty members having full—time teaching responsibilities are not too willing to adopt and bind themselves to a rigorous time table. 4. The investigator, as director of admissions at Ball State Teachers College, was designated to keep the self-evaluation moving, holding it in balance, and suggest new approaches. This responsibility, in its demand on time, energy, and tact is a major responsibility. It is also an extremely rewarding one. The director of admission's role is to keep maximum emphasis on the project, to stimulate without dictating, and to coordinate and see that the results of the evaluation are translated into both immediate and longerange action. 5 The evaluating committee reviewed the results of 'the study periodically with the director of admissions 21nd proposed a development program that served as a basis :Eor planned improvement. It was attempted to see that teach finding and proposal was channeled in the proper (lirection and followed up. The evaluating committee remained helpful at this post-evaluation stage, but the main respon- aibility was with the director of admissions. However, the individual giving direction to the self-evaluation 125 must make sure that ultimately the total committee under- stands and takes responsibility for the follow-up reports and proposals. Proposals and Problems Resulting From Utilization of the Instrument There is an implicit guide that to be effective a self-evaluation must be continuous until the evaluation has fulfilled a local need or purpose or until a change in the nature of the self-evaluation is indicated. Once a self-evaluation is started, follow-up is necessary if satisfactory outcomes are desired. Follow-up should actually be taken into account in the preplanning activities and problem identification; otherwise, those participating in the evaluation may have difficulty in understanding what is expected of them and at what points their efforts may be most helpful. Therefore, as the Instrument was being used in the self—evaluation of the admissions program at Ball State Teachers College, proposals based on the findings were being determined upon completing the evaluation of a single concern instead of waiting until a self-evaluation had been made of the entire program. The initial concerns expressed by the committee centered around (defining the function of the admissions committee and the responsibilities of the director of admissions. The following proposals are illustrative of the results of 'the initial stages of the self-evaluation. 1. 126 In order to meet more fully its responsibility in the area of admissions, the faculty committee on admissions and credits should: a. Serve primarily as a policy-making unit. Although the committee should make sure that its policies are up-to~date and are being properly administered, the actual implementation of the admissions policy is the responsibility of the director of admissions. Develop a handbook of policies and requirements for which the committee is responsible. This handbook should be developed with the coopera- tion of the admissions staff and made available to major administrative offices and department heads. Approve and support a consistent and aggressive program of public relations regarding admissions at Ball State Teachers College. In order to keep the people served by the College informed and aware of current policy and requirements, the committee should aid the director of admissions in organizing and implementing a suitable public relations program. See that existing written policies are periodically revised by cooperative action reflecting the efforts and points of view of the president, the 2. position a. 127 institutional administration, the admissions staff, the faculty and the administrators of the secondary schools affected by them. The success of this effort depends upon a careful delineation of the role of each participating group, upon sound planning and wise leadership. In order to deal with the responsibility of the effectively, the director of admissions should: Develop a handbook of job descriptions for all secretarial and professional staff members in the admissions office. The preparation of this handbook should be done in cooperation with the present staff and the supervising administrator. Since one of the proposals of this self-evaluation includes the addition of both professional and secretarial staff the preparation of this hand— book should be a matter of topmost priority. Develop a comprehensive public relations program. Special efforts should be directed in the area of Ball State Teachers College - high school relations. This program is particularly important since the admissions policy and requirements for all under- graduate students has recently been revised and is under constant study and is subject to further revision. 128 c. Initiate, prepare, and guide the committee on admissions and credits in making necessary changes and improvements in the admissions program. These efforts include a continuing in-service training program for faculty appointed as new members of the committee. d. Assist the chairman of the committee in prepar- ing an agenda in advance of each meeting. This agenda should include immediate and long-range concerns and issues that need committee review and action. These and other proposals resulted from the early stages of the evaluation. Their results and effectiveness on the admissions program may not be noticed for some time. Likewise, many results occurred during the self-evaluation that were not the outcome of a specific proposal; such as the creation of a new professional staff position in the admissions office -- assistant director of admissions and the employment of a fifth full-time secretary. The Instrument as used can be effective in collecting and organizing information on identifiable concerns and problems but its effectiveness diminishes when its use goes beyond a device for collecting information and becomes a lever for gaining compliance with predetermined con~ clusions. There were some problems that arose during the initial stages of the evaluation. Some of these problems 129 were administrative in nature, others in lack of time and tight schedules, and others are inherent in the complex nature of administration in higher education. A few of the unsatisfactory aspects of the self-evaluation centering around the Instrument appear to be: 1. Too much.time was required of the faculty. Insufficient time frequently caused the members of the committee to briefly pass over a concern and to either rapidly complete the numerical ratings called for or not to complete them at all. The request of a single item often required hours of additional work on the part of an already overloaded faculty. The immense amount of clerical work involved. Some of the individuals involved in the self- evaluation felt that many of the criteria statements were repetitious and unimportmlt and that the Instrument as a whole was too cumbersome and could be shortened. The ambiquity of the standards and the criteria statements. The terminology employed in the Instrument was not always interpreted uniformly. Considerable time was lost in meetings trying to understand what was meant by key statements. That some of the committee members felt that they were not qualified or too inexperienced to partici- pate in certain portions of the self-evaluation. 130 The artificial atmosphere and the difficulty of judging one's own program without bias. Completing the Instrument may be an end in itself rather than as a means to improving and developing a better admissions program. In addition to the above problems, the writer per- sonally found that if a director of admissions is to do an adequate job in applying the Instrument and organizing a self-evaluation of a complex admissions service he must have: 1. 2. The realization that the evaluation of the admissions service is the primary respon- sibility of the director of admissions and that those involved in the evaluation will depend on him for leadership. A thorough knowledge of research already completed by the Office of Institutional Research and other offices, both past and present, to avoid repetition in the collection of data. A reasonable knowledge of statistical data and the tools and techniques used in self- evaluation. Information on admissions in higher education, not only in his own state but in the entire nation, and basic information on related areas. 131 5. A cooperative spirit from fellow administrators. When the Instrument is properly used, it will sensitize the director of admissions to the subtleties and the importance of office inter- action. 6. An awareness of admissions in the total institutional situation. The same kind of awareness must be present in the steering committee and others involved. 7. Sufficient time granted by his supervising administrator. Enough time to devote to the self-evaluation and an adequate clerical staff are essential. 8. A sincere interest in the self-evaluation of the admissions service —- the process is long, tiring and at times very frustrating. 9. That evaluation is a long-term project and must be a part of the admissions program rather than as a crash program and make these efforts known to the supervising administrators and the Presi- dent so that they know that it is definitely a part of the office activities. The writer also found that a comprehensive knowledge <>f research conducted and completed in other institutions (If higher education is of great value when evaluating an admissions program. Such concerns as underachievement or 132 academic failure, selective admissions and retention policies, and of student decisions regarding academic major and career trends in other colleges and universities have implications for Ball State Teachers College. Finally, it had to be remembered that self-evaluation and the correct use of the Instrument does not make the decisions on courses of action. It only affords a basis on which sound decisions can be made. It does not supplement the need for sound administrative judgment, but only makes the judgment better informed and more intelligent. Continuing Development of the Instrument Admissions is a dynamic and evolving influence in contemporary higher education. As higher education in Indiana and at Ball State Teachers College develop and changes, new problems and new needs which impinge on the every day activities of the admissions office arise. Thus, the director of admissions is constantly confronted by new problems and new foci of concern as he is compelled to confirm or to align the admissions services with these 118W forces. {All that can be expected at any time is an Gavaluative instrument that is best for that period. To lDe most effective for the rapidly changing times, the eValuative instrument developed for Ball State Teachers COllege must be regarded as evolving. The Instrument <3€aveloped in this study suffices for the present to guide 133 the director of admissions’ efforts in evaluation, but it is strictly a tentative guide. It is viewed with the understanding that it does not represent something that is absolute and ultimate but that it will be reshaped and enlarged to encompass new developments and needs in admissions at Ball State Teachers College. In this framework the Instrument should be subject to constant revision and evaluation as it is used. To be completely useful, it must be a functional and developing evaluative tool, always subject to critical scrutiny and revision. It should never be permitted to become fixed or static, for when this happens, its effectiveness for evaluating the admissions service at Ball State Teachers College is largely lost. This concept requires the development of revised admissions standards and evaluative criteria at intervals consistent with the changes and demands which emerge in higher education. Apparent General Outcomes of Selanvaluation in the Admissions Program at Ball State Teachers College Although a complete formal self—evaluation of the admissions program at Ball State Teachers College has not yet been completed, the writer believes that by utilizing an evaluative instrument such as the one developed in this study, a self-evaluation can be helpful in the following ways to Ball State Teachers College and similar insfitutions of higher education. 134 Appraisal 2f the Admissions Program. Admissions per- sonnel at Ball State Teachers College should continuously study the quality of the admissions program. Such studies are often not conducted at all or are rather loosely done with little guidance or criteria for implementing improve- ments. Through pre-planned and conscientious appraisal, lasting efforts are possible. Consequently, the Instrument encourages self-study and provides a device for recording an estimate of the admissions program. Improvement pf the Admissions Program. The improve- ment of the admissions program is a logical corollary of the appraisal of the admissions program. This service can be effective only if it results in progress towards the stated objectives of the institution. No admissions program, regardless of how effective it may seem, can be considered successful unless all or almost all of its activities make significant progress toward the avowed institutional objectives. One of the great values of program evaluation is that it requires careful considera— tion of objectives and appraisal of their validity, scope, and relevance. Thus, evaluation provides the director of admissions with a means of diagnosing his own administrative competence and of identifying and correcting deficiencies in activities and procedural methods of the admissions program. 135 Maintenance 9f Standards. Standards are an essential characteristic of worthwhile evaluation. They usually define the minimum degree of performance acceptable to administrators in higher education. Standards in admis- sions are properly considered as attainment goals. For the most part they have not been objectively determined. This study presents one method of attempting to establish standards logically through agreements on values and contribution to an evaluative instrument. It seems reasonable to establish standards for admissions by identifying different areas of concern. The maintenance of standards is a legitimate function of evaluation in admissions, but care must be exercised in the application of standards. When employed without regard for institutional differences, they may actually hinder admissions development. {Admissions in higher education requires flexible standards adaptable to different goals and varying degrees of institutional emphasis on that service. Role Definition. One of the best sources of role definition is interest engendered by the director of admissions awareness and acceptance of the objectives of the institution. No matter how directly an admissions director may identify himself with an institution, he cannot be highly motivated unless he is constantly aware of progressive status and he is steadily encouraged to 136 progress the office towards meeting these objectives. Thus constant evaluation by the director of admissions himself is essential. Educational Guidance and Student Selection. Educational guidance requires knowledge of the capacities, strengths, and weaknesses of individual students admitted to the institution. This knowledge can be gained only by con- tinuous and comprehensive evaluation. Evaluation enables the director of admissions to assist individual applicants in such guidance problems as the choice of college, the selection of a career, entrance date, and changes of probable success. Selective procedures used by the admissions program determine which students should be officially admitted. Selection of the student body is essential if the educational tasks of the institution are to be discovered and nurtured. A selfuevaluation should determine if the selection and encouragement of students with academic potential represents a prime responsibility of the admissions program. Research. Every director of admissions should develop his competence to carry on research pertinent to his own specialization ~- admissions administration. The concept of action research (21) may be especially pertinent to research efforts of directors of admissions. Action research enables the individuals most affected by the evaluation to participate in the identification of the problems and weaknesses of the service and to better 137 understand the need for improvement and change. The choice of method is important because the validity of the conclusions reached will depend upon the reliability of the evaluative procedures used. Summary A thoroughgoing evaluation of an admissions program such as that found at Ball State Teachers College is a complex and difficult task. Standards on which to base an evaluation are difficult to objectify, the evaluative criteria are numerous, and collection of adequate data and supporting evidence is challenging and laborious. The difficulty of appraising an admissions program, however, does not eliminate the necessity of doing so and continued effort must be made for developing materials and procedures for making such an evaluation worth while. With this thought the construction and utilization of an evaluative instrument for the admissions program at Ball State Teachers College was presented in this chapter. The Instrument, Guides and Criteria for Evaluating the Admissions Program 33 Ball State Teadhers College, is based on the assumption that evaluation, to be sound and of greatest worth, should deal with the admissions program in its entirety. It should measure the over—all effective- ness of the admissions program. Sound evaluation in admissions must have depth as well as breadth, and should be a continuing process. The purpose being to disclose weaknesses of the going program with the view of improving 138 rather than rate or compare the admissions program with that of another institution. The Instrument proved to be of value in three significant ways at Ball State Teachers College: 1. It described the characteristics of a good admissions office and provided a basis for making a selfgevaluation. 2. It prorided detailed criteria and evaluative statements that were used to identify the points of strength and the areas needing improvement. 3. It helped to clarify the major purposes of the admissions office. After applying only selected portions of the Instrue ment, it was concluded that due to a rapidly growing enrollment, limited facilities and other factors, Ball State Teachers College cannot immediately achieve the suggested standards. A few unsatisfactory aspects of the Instrument in a self-evaluation were identified, but it was found that the Instrument will serve as a basis for future planning. The importance of the total score aspect was minimized, while identifying factors which are adversely affecting the admissions program were emphasized. The proper use of the Instrument is to develop an organized plan for improving the admissions program over a period of time, in line with the findings of the self— 139 evaluation. The process through which the admissions staff uses the Instrument should help to build a greater community of purpose among the admissions staff, and other allied administrators, as well as to give a broader and more critical view of the achievement and needs of the admissions program at Ball State Teachers College. CHAPTER VI SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS Summary The problem of this study was to develop standards deemed essential for evaluating an admissions program and on the basis of these standards to construct a compre- hensive instrument designed to evaluate the admissions pnagram in an institution of higher education. The primary purpose of this study was to satisfy the need for generally accepted standards for evaluating admissions in a particular type of institution and provide a func- tional instrument for evaluating and stimulating improve- ment in the admissions program at Ball State Teachers College. In this study the following sub-problems were consid- ered in developing evaluative standards and an instrument for evaluating the admissions program in a selected institu- tion of higher education: (1) the selection and organiza- tion of pertinent literature pertaining to higher education and admissions to be utilized in constructing evaluative standards; (2) the selection of administrators currently employed in institutions of higher education for the purpose of obtaining their opinion relative to the standards 140 I“? 141 to be used in an instrument designed to evaluate an admissions program; (3) the determination, organization, critical review and validation by selected administrators in higher education of essential standards that should govern the evaluation of an admissions program, and therefore serve as a basis for constructing a comprehen- sive evaluative instrument; (4) the analysis of the data received from the respondents of their critical review of the essential standards; and (5) the construction and suggested use of an instrument designed to evaluate the admissions program at Ball State Teachers College. The first portion of the study, giving a perspective of the literature that traces the development, theory and evaluation in admissions, involved historical procedures. The writer had access to a few primary sources. The related literature revealed a number of studies involving evaluation in student personnel services, but none could be located that was devoted primarily to admissions. The review of the method and content employed in these studies was extremely beneficial in the consummation of this investigation. Perhaps the major need in admissions is for penetrating research in the following areas: (1) analysis of theoretically new foundations for developing admissions programs for higher education; (2) practical standards for inaugurating, operating and modifying admissions programs; and (3) systematic evaluative studies to gain additional 142 empirical evidence concerning the effectiveness of admissions programs in terms of institutional objectives and tasks. After a review of the literature, it was necessary to select and organize admissions statements from content of accepted importance, that could be utilized in develop~ ing proposed evaluative standards. The statements were distributed to seven areas found to be essential in evalu- ating an admissions program. The statements were then converted into prose in the form of evaluative standards that could be analyzed and rated by respondents. These seven standards were: Institutional Philosophy and Objectives; Admissions Policy and Requirements; Adminis— trative Basis for the Admissions Program; Admissions Per- sonnel; Physical Resources; Basic Admissions Functions; and Functions Complementary to the Admissions Program. Content validity of the seven standards was established empirically through an analysis of the literature and pooled judgments of competent respondents. A preliminary instrument was constructed so fiiat respondents could indicate on a nine point equal appearing interval scale the degree of significance they placed on the contribution of each of the proposed standards to an instrument designed to evaluate an admissions program. The scale ranged from zero to nine with zero meaning not acceptable and nine meaning very essential. Definite 143 directions for respondents to follow in their review and rating of the standards were constructed to accompaly the study instrument. The respondents interviewed included eight academic administrators, eight student personnel administrators, and eight admissions adminis- trators in selected state-supported, coeducation institu- tions of higher education. The initial step in analyzing the data collected from the respondents involved calculating the percentage of emphasis for the proposed standards in order to deter- mine their acceptability. Rank order was then determined for the proposed standards according to the percentage of emphasis. Rank difference correlation coefficients were computed to determine the degree of agreement between the various groups of respondents. Comments of the respondents that met the criteria for revision of, addition to, or deletion from the content were considered in revis— ing the evaluation standards. The refinement and revision of the proposed evaluative standards into their final form constituted the basis for the construction of an instrument to evaluate the admissions program at Ball State Teachers College. The evaluative instrument, Guides and Criteria for Evaluating the Admissions Program 33 Ball State Teachers College, was developed on the assumption that evaluation, to be sound and of greatest worth, should deal with the 144 admissions program in its entirety. Sound evaluation in admissions at Ball State Teachers College must have depth as well as breadth and should become a continuing process. This usually necessitates a comprehensive self-evaluation involving administrators other than those in admissions and could include faculty and visiting con~ sultants. A forward-looking evaluation program should be a stimulating force resulting in a program of constant improvement. Conclusions On the basis of a review of the literature and the findings of this study, the following conclusions appear to be justified: 1. Since the admissions program is one of the strongest links between institutions of higher education, the students served by the institution, and the secondary schools, every effort should be made to strengthen the effectiveness of this program. 2. There is widespread interest in the process of institutional and program evaluation in higher education. Similarly, there is general recognition of the importance of evaluation in admissions because a systematic analysis of this program may reveal shortcomings in achieving the pre-established goals of the institution. 3. There has been little or no conclusive analysis of the relative effectiveness of the self-evaluation process 145 in reference to progress that has been made toward ful- filling the philosophy and objectives of the institution. 4. No generally applicable technique for the appraisal or evaluation of admissions programs have been developed, although some attempts have been made in related areas. 5. Selected groups of administrators in higher educa- tion are able to discriminate between proposed evaluative standards and have definite feelings and/or opinions as to the contribution of these standards to an instrument designed to evaluate an admissions program in a selected institution. 6. Selected respondents at Ball State Teachers College are able to discriminate between proposed evaluation stand- ards and have definite feelings and/or opinions as to the contribution of these standards to an instrument designed to evaluate the admissions program at Ball State Teachers VCollege. 7. Standards on Basic Admissions Functions, Institu- tional Philosophy and Objectives, and Admissions Policy and Requirements should be included and given the greatest emphasis in an instrument designed to evaluate an admissions program in a selected institution. 8. The standard on Physical Resources should be included but given little emphasis in an instrument designed to evaluate an admissions program in a selected institution. 146 9. The seven standards validated through this study can be of value to admissions administrators in higher education. They can be used effectively as guideposts in determining evaluative criteria, in constructing an evaluative instrument, and in evaluating an admissions program. 10. Even though there are basic similarities in the evaluation of all admissions programs, the unique factors associated with any one program must be given extensive consideration. 11. The evaluative instrument developed in this study provides for the administration at Ball State Teachers College a basis for improvement of the present admissions program by comparing existing procedures, practices, and conditions with recommended standards. 12. The proper application of the evaluation instru- ment with a sincere intent for improvement of the admissions program at Ball State Teachers College directs attention to responsible individuals the weaknesses and strengths of the program. 13. The evaluative instrument provides a method by which periodic evaluation can be made in order to continu— ously improve the admissions program at Ball State Teachers College. 14. The director of admissions at Ball State Teachers College is the key person on whom the proper function of 147 self-evaluation in admissions depends. He must, there- fore, understand his own role in the admissions program and see the far-reaching implication inherent in a self- evaluation. 15. If a faculty admissions committee is to be a vital force in the self-evaluation, they must be sincerely interested, have had some preparation in evaluation, and enjoy some free time for this function. 16. The completion of a thorough self-evaluation in admissions cannot be the responsibility of one person. It should represent the opinion of those affecting and affected by the admissions program. Recommendations for Use of the Instrument It is evident that some of the recommendations of this study are contained in the seven evaluative standards that have been developed. In addition, the following recom— mendations were formulated fran the results of this study. 1. The results of this investigation be used as the basis for evaluating the admissions program at Ball State Teachers College. 2. The evaluative instrument developed for the admissions program at Ball State Teachers College should be printed and made available as a guide to other institu— tions of higher education. 3 The individuals evaluating the admissions program at Ball State Teachers College be encouraged to emphasize 148 those areas and specific concepts found to be of greatest importance. 4 It is realized that due to facilities, enrollment and other factors, Ball State Teachers College cannot immediately achieve the recommended policies, procedures and practices set forth in the evaluative standards. It is recommended that improvement of the admissions program be thought of as a long-term accomplishment. 5. The evaluative instrument be used by the adminis- trators at Ball State Teachers College to help obtain administrative unification. 6. The evaluative instrument should be used primarily by administrators at Ball State Teachers College to evalu- ate their admissions program for the purpose of disclosing weaknesses or strengths rather than to rate or compare with another college or university. 7. The director of admissions at Ball State Teachers College should conduct in-service training in evaluation and the use of the instrument for faculty members assigned to the committee on admissions. 8. Each institution of higher education should study its own philosophy and objectives and in light of its conclusions evaluate the admissions service. 9. This study should become a part of the action- research activities of admissions administrators. The recommendation here is that admissions administrators 149 deliberately attempt to improve evaluation in admissions in the essential areas that have been discussed; that they do this by critically examining concepts in these areas to determine what changes are occurring. 10. Possibilities of interuniversity cooperation should be explored in such areas as (a) the systematic interchange of studies, ideas, and developments pertaining to admissions; (b) sharing self-evaluation experiences; (c) the possible exchange of staff members to act as con- sultants; and (d) more active participation in professional organizations devoted to the coordination and improvement of admissions activities. 11. The evaluative standards and criteria developed from this study should be continuously reviewed and revised if necessary. Recommendations for Further Research As a result of this study, the following problems are suggested for further research: 1. A similar study should be made involving a larger sample of respondents in more types of institutions of higher education. 2. A similar type of study should be conducted in other institutional services and programs, especially those complementary to the admissions program. 3. Additional study should be conducted to identify competencies needed by directors of admissions to adequately 150 conduct a thorough self—evaluation and the nature of the education and experiences which will most effectively develop such competencies. 4 A study should be made to determine the causes and reasons as to why directors of admissions do not conduct formal self—evaluations of the admissions program. 5. A study should be made of the extent of under- standing and professional growth experienced by the admissions staff, members of the faculty admissions com- mittee and others during their participation in a self- evaluation experience. 6. There is an apparent need for research on methods and techniques for the in-service education of all partici- pants in order that they may function more efficiently in the selfeevaluation of the admissions program. 7. Further study should be made of the place and effective use of a self-evaluation in the admissions program and the outcomes attained. 8. There needs to be continuous study and refinement of the methods used in conducting a self-evaluation in admissions programs in various types of institutions of higher education. 9. There is a need to codify and synthesize the in- formation already published regarding self—evaluation in higher education; especially the material relating to the outcomes and changes resulting from self-evaluations. 1O BIBLIOGRAPHY American Association of Colleges for Teacher Education, "Standards for Student Personnel Services and Evalua- tive Criteria," in Third Yearbook, The Association, 1950, PP. 125-147. 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General Counseling Procedures," p. 1312-1319, in Monroe, Walter S., (ed. ), Encyclopedia of Educational Research, 1950, New York: The Macmillan_ Company, l520 pp. Wrenn, C. Gilbert, Student Personnel Work in Colle e, New York: The RonaId Press Company, I95I, _589 pp. Young, Kenneth B., Who Can and Should Go To What Kind of College? Stanford, California: Stanford University, 5 2 ., abstract in Dissertation.Abstracts, Vol. 13, no. 5, University Microfilms, Ann Arbor, Miéfiigan, 1953, p. 735-736. APPENDIX.A THE PRELIMINARY INSTRUMENT FOR THE DEVELOPMENT OF STANDARDS FOR EVALUATING THE.ADMISSIONS SERVICE IN AN INSTITUTION OF HIGHER LEARNING 162 163 THE DEVELOPMENT of STANDARDS for EVALUATING the ADMISSIONS SERVICE in an INSTITUTION OF HIGHER LEARNING Purpose The purpose of this preliminary instrument is to obtain your opinion relative to standards to be used in an instrument designed to evaluate the admissions service in an institution of higher education. The following standards are stated in terms of principles that should govern the evaluation of an admissions service. They were selected and delimited after an extensive review of the authoritative professional litera- ture and numerous interviews with college personnel. Contents An important procedure in developing standards for evaluating an admissions service is to make sure the major tasks and purposes of the service have been identified. Vague and obscure standards do not provide adequate guides to action. Please assign the degree of significance you place on the standards relative to their importance in an instrument designed to evaluate an IDEAL admissions service for a selected institution of higher education. Please make ALL of your evaluations in terms of the IDEAL admissions service for a multi- purpose, state-supported, co-educational institution of higher education with a full- time enrollment of over 5,000 students. This 164 IS NOT an appraisal of your admissions service. Think in terms of an IDEAL admissions service for the type of institution just described in order that valid standards may be developed. A series of standards which partially describe areas to be considered when evaluating an admissions service appear on the following pages. Would you please read carefully each standard, deciding for each whether or not it should be included in an instrument to evaluate an admissions service in a selected institution of higher education. A suggested instrument outline and a glossary of key terms accompanies this preliminary instrument. Markings Mark your reaction to the standards as they are presented on the scale following the statement. DO NOT ALTER THE STANDARD BEFORE MAKING YOUR EVALUATION. The scale was prepared so that you can indicate the degree of significance and acceptance you place on the standard on a 9-point equal appearing inter- val scale. The scale ranges from one to nine, with one meaning barely acceptable to nine meaning very essential. If the standard is not acceptable please circle zero. Descriptive words are also assigned to the scale to give it further meaning: Please encircle the number which, in your opinion, best describes your feelings toward the contribution made by the standard to an instrument designed to evaluate an 165 admissions service in a selected institution of higher education. Examples If your opinion is high for the standard, circle one of the numbers near the top of the scale. LOW ~\_ HIGH /’ Not Ac~ Barely.Ac~ Accept~ Desir- Essen- Very Es— ceptable ceptable able able tial sential 0 1 2 3 4 5 6 7 8 9 If your opinion is low for the standard, circle one of the numbers near the bottom of the scale. LOW \\ HIGH Not Ac- Barely Ac- Accept- Desir- ‘Essen~ VeryEs- ceptable ceptable able able tial sential 0 l 2 3 4 5 6 7 8 9 Suggestions After your evaluation you may desire to comment on the standard. Space is provided following each standard for your suggestions and additions. 166 The DEVELOPMENT of STANDARDS for EVALUATING the ADMISSIONS SERVICE in an INSTITUTION of HIGHER LEARNING The Instrument Outline Part I -- The Essential Framework Area I Institutional Philosophy and Objectives Sub-area A The Philosophy Sub-area B The Objectives Part II ‘7 The Foundations for the Admissions Service Area II Admissions Policy and Requirements Sub-area C Admissions Policy Sub-area D Admissions Requirements Area III Administrative Basis for the Admissions Service Sub-area E Authority Sub-area F Organization and Administration Sub—area G Financial Basis Area IV Admissions Personnel- Sub-area H Numerical Adequacy and Respon- sibilities. ‘ Sub-area I Preparation and Qualifications Sub—area J Professional Growth and Leadership Area V Physical Resources Sub~area K Office Space Subuarea L Equipment, Supplies, and Profes- sional Library Part III ~- Basic and Complementary Functions of the ‘ Admissions Service Area VI Basic Admissions Functions Sub-area M - Secondary School-College- Institutional Relations Sub—area N Counseling College Bound Youth Sub-area O Providing General Information Sub-area P Providing Specific Information Sub-area Q Gathering Pertinent Data on Applicants Sub-area R Admitting Students and the Admissions Decision Sub-area S Maintaining Records Sub-area T Issuing Reports Sub—area U Coordination Sub—area V Research and Evaluation 167 Area VII Functions Complementary to the Admissions Service Sub—area W’ Program Orientation Sub—area X Institutional Testing Sub-area Y Academic Advising and Counseling Sub~area Z Selective Retention Sub-area AA Student Financial Aids Glossary of Major Terms 168 AREA I INSTITUTIONAL PHILOSOPHY and OBJECTIVES Standard It is essential that each institution of higher education have a carefully formulated, comprehensive statement of philosophy and objectives. The philosophy of any educa- tional unit is a framework of basic principles which take into account such essential points as the geographical community which the institution serves, the characteristics and needs of the students who are enrolled or for whom the institution is responsible, the aims and nature of the educative process, and the purposes and outcomes of higher education. The philosophy becomes a body of knowledge and beliefs that supplies a broad basis for determining every institutional policy and function, influences the standards of selection and retention, controls the way in which the admissions service and other institutional services are developed, and gives direction to the objectives of the institution. The objectives of the institution are the philosophical principles reduced to specific aims that describe how the institution is trying to achieve its stated philosophy. Objectives refer to the goals and purposes of the institution that are realistic in terms of the possibility of achievement; 169 they are being attained or are attainable. Institutional objectives prescribe a definite scope and boundary for all phases of the admissions service; they suggest definite directions and efforts of the admissions staff, and indicate a course of action so that the admissions service is designed and integrated with the total institutional philosophy. A sound statement of institutional objectives contributes measurably to a sound admissions service. It is essential that the objectives are understood by all instructional faculty, administrative officers, admissions staff personnel, and all other affected personnel. The cardinal rule for evaluating an admissions service is to fully understand the stated philosophy and objectives of the institution. The policy governing the requirements for admission and the functions of the admissions office must be clearly related to the philosophy and the objectives of the institution it seeks to serve. Each admissions service must be evaluated in its own setting and in terms of what the institution is striving to accomplish (its philosophy and objectives) rather than by comparison with general patterns or norms. The admissions service and its functions are developed from a particular philosophy and objectives and they should therefore be constantly evaluated in light of the announced philosophy and objectives. During the evaluation of the admissions service, the admissions policy, 170 every requirement, every function, procedure and attitude is measured against the formal philosophy and objectives of the institution. All other standards are subservient to this standard. All other standards outlined are valid only to the extent they promote the achievement of this first standard. Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions service is (please circle one number) LOW ‘3. HIGH / Not Ac— Barely Ac- Accept— Desir- Essen- Very Es- ceptable ceptable able able tial sential O 1 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 171 AREA II ADMISSIONS POLICY and REQUIREMENTS Standard One of the most important criterion for evaluating the quality of an institution’s educational program is to understand its admissions policy and entrance requirements. No single index of an institution’s caliber is more significant than the appropriateness of its admission policy as evidenced in requirements, functions, and procedures. Institutions of higher education vary greatly and therefore, it is essential that the admissions policy and entrance require- ments be designed to suit the particular institution to which they are to be applied. The policy and these requirements should be dependent upon such factors as the philosophy and objectives of the institution, its program of instruction, the nature of its student body, the emerging characteristics of secondary schools, and the legal regulations or the restrictions placed on the institution by the board of con¢ trol. For their full potential to be realized, the existing admissions policy and requirements need to be known, under— stood and accepted by the board of control, the president, faculty and administrative staff of the institution, high school personnel, alumni and others affected by them. The admissions policy outlines the principles to be followed 172 in admitting students, serves as a guide for making consistent decisions in recurring admissions situations, and aims directly at the fulfillment of desired institutional objectives. It is based on adequate facts regarding the type of student best served by the institution; special consideration is given to such matters as the selective retention policy, drop-out rate, and requirements for graduation. Facts obtained through research and evaluation contributes significantly to the admissions service and to the establish- ment of the admissions policy and requirements. As a guide to action, the admissions policy complements other institu- tional policies, aids in establishing adequate admissions requirements and sets boundaries within which admissions functions may operate. Admissions policy leads to admissions requirements and functions, and the admissions functions and requirements interpret the admissions policy. An orderly sequence of admissions requirements should be utilized by the admissions staff when admitting students. These entrance requirements based on current research, provide a sound basis for making an admissions decision. The decision to admit or direct the applicants admission to a specified curriculum is based on known criteria that have been systematically verified and validated. Admissions requirements provide the admissions service with a plan which offers admission to those students whose qualifications permit them to pursue an academic program consistent with 173 the stated objectives of the institution. This plan is flexible, personalized and reasonable enough to cope with special demands and to provide individual consideration. The institution should faithfully adhere to its announced admissions requirements and should be able to justify any deviation from them. Requirements should be both stable and flexible and should remain in effect without change, unless fundamental conditions change or institutional objectives change. An institution of higher education is expected to assume full responsibility for the quantity and the competence of students admitted and the standards of academic work accepted as satisfactory. The evaluation of the admissions service should determine whether the institution has a clearly defined admissions policy which offers reasonable assurance that only students of academic and personal promise are admitted to the institution. The selective retention standards for the completion of each curricula should be defined with equal clarity and should be administered in such a way that only students of academic and personal competence are permitted to complete them. Certainly the standards for admission to and completion of the curricula will be guided by the philosophy and objectives of the institution. 174 Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions service is (please circle one number) LOW HIGH Not Ac- Barely.Ac- Accept- Desir- Essen- Very Es- ceptable ceptable able able tial sential O 1 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 175 AREA III ADMINISTRATIVE BASIS for the ADMISSIONS SERVICE Standard The over-all control and authority for developing basic policies and plans of the institution, for advancing its program and attaining its objectives, is the responsibility of the institution's board of control. The board of control is not only responsible for the approval and publication of the philosophy and objectives of the institution, but also for the institution’s general administrative plan and structure and the provision of the support necessary for its facilities and personnel. The extent to which the board of control is aware of and accepts its responsibilities, and its effectiveness in performing its mission, are of funda- mental importance to the institution and the admissions service. .A sound admissions service can operate effectively only if supported by the chief administrative officer —- the president and an interested and effective board of control. The board of control delegates to the president of the institu- tion the responsibility for the implementation, coordination, staffing and direction of its programs and services. The president in turn delegates the primary responsibility for the admissions service to a faculty admissions committee and a director of admissions. The effectiveness of the faculty admissions committee and the director of admissions depends 176 to some extent on a carefully developed organizational plan, defining clearly the responsibilities of the board of control, the president as the chief administrative officer, the director of admissions and other officers, the faculty and the standing committees of the faculty. The various institutional services, including the admissions service, should be so defined and staffed in the administrative organizational plan that they make their individual contrie bution smoothly and efficiently. The delegation of adminis- trative functions and responsibilities can be established best by reducing them to define statements and distributing these statements to all concerned persons. By requiring that the organizational plan be written, it forces clear and concise thought on the delegation of responsibilities and leads to more definite decisions. Because institutions of higher education differ in over-all organizational structures, no pattern of organization for admissions applicable to all types of institutions is prescribed. Each institution should have a plan of organiza- tion and administration which is effective to its own situa- tion. However, the position of admissions in the organizae tional structure should be such as to (1) assure consistent admissions decisions and practices; (2) facilitate the con~ tinuous development and improvement of the admissions service; (3) clearly fix responsibility for the administra- tion of the adopted admissions policy and requirements; and 177 (4) allow for coordination with other closely related administrative services and departments. The place of tn: admissions service in the organizational structure will determine to some extent its coordination and integra- tion with other institutional functions and its growth and development. Its position in the organization structure cannot be completely dissociated from its status and importance in the institution. The administrative control vested in the director of admis- Sions, whether by the president or the faculty admissions committee, should allow freedom for the accomplishment of the purposes of the admissions service. This means organiza- tion of admissions resources -— both material and personnel, delegation of duties and authority, supervision of delegated tasks and of all individuals to whom responsibility for admissions has been assigned. The director of admissions has the authority and responsibility for executing the policy underlying the admissions service, for setting the atmosphere in which admissions staff members work and for the vision, leadership and effectiveness of the admissions process. The administrative responsibility for the admissions policy is so allocated that there is no confusion among the different units and offices of the institution as to where the respon- sibility lies. Ability to meet recognized standards of a good admissions 178 service is dependent upon sound financing. Resources should be adequate to accomplish the announced policy of the service. Financial support and stability are essential to the continuae tion and development of the admissions service. In reviewing the financial provision for the admissions service, considera- tion should be given to the funds appropriated and relative amounts and types of expenditures. A budget should be pre~ pared in accordance with sound educational and financial practices and the financial budget should give a clear picture of the status of the admissions office. The budget is in effect an implementation of the type and quality of the admissions service and reflects the philosophy of the institution responsible for the service. In evaluating the administrative basis for the admissions service the following factors will be considered: the responsibility of the faculty in determining the admissions policy and requirements; the place of the admissions service in the organizational structure; the delegation of authority and responsibilities to the director of admissions; and the financial support allocated to accomplish these responsibili- ties. ZBvaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions 179 service is (please circle one number) LOW \ HIGH / , Not Ac- Barely Ac- Accept— Desir- Essen— Very Es— ceptable ceptable able able tial sential O l 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 180 AREA IV ADMI SSION S PERSONNEL Standard A competent, professional admissions staff is one of the indispensable elements of a sound admissions service. The admissions staff is the executive agency for fulfilling the admissions policy and requirements of the institution. To be successful it must be well organized; the individuals composing it must be competent in their particular phase of administration; it must be adequate in number to carry out its responsibility; it must, under the leadership of the director of admissions, be so coordinated as to work effectively as a unit. The admissions staff is a cooperating group of individuals motivated by a desire to develop and carry out the formulated philosophy and objectives of the institution. Responsibility for the satisfactory functioning of the admissions office rests with the director of admissions. ‘he competence of the director of admissions is measured )7 his ability to organize, direct and accomplish the duties F'ficially assigned to him. This will entail not only an titude for and an interest in admissions but also related aiming and experience. It will involve, further, a e Standard and the Criteria for this section applies only selected conditions that relate to admissions personnel. era]. conditions such as sabbatical leave, salary, retire- t, personnel benefits will not be considered. 181 personality capable of working smoothly with colleagues and of dealing harmoniously with persons outside the institution. In evaluating the staff of an admissions office in an institu- tion of higher education, factors to be considered include the adequacy of the size of the staff in relation to the program; the competence of individual staff members to do the work assigned to them; the competence and qualifications of the staff as a group, and the number of clerical staff members available to handle effectively the work load of the professional staff. In evaluating the admissions service it should be especially noted whether or not the basic responsibilities in admissions are delegated primarily to full time staff personnel who have the specific preparation and experience background for the responsibilities they are asked to assume. As admissions functions are widened in scope or special advising and counseling responsibilities are introduced, the depth and preparation of the admissions staff members will become more specialized. In all cases, the admissions staff shall meet the minimum standards sug— gested by the American Personnel and Guidance Association for secondary school guidance personnel. Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions 182 service is (please circle one number). LOW _ \ HIGH / Not Ac- Barely Ac- Accept- Desir- Essen- Very Es- ceptable cept able able able tial sential O l 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 183 AREA V PHYSICAL RESOURCES Standard The physical resources, consisting of office space, equip- ment, supplies and professional library, provided the admissions office have a direct relationship to the attain- malt of the admissions policy and functions. They provide the environment and the tools which assist or limit the admissions staff in achieving the responsibilities delegated to them. The nature and extent of the space, furnishings, equipment and supplies provided the admissions office should be related to the scope of the admissions service and the number of students to be served. Over a period of years the physical resources are indicative of the strength and status of the admissions service without the institution. Evaluation in this area should be based on what the admissions office should have by way of physical resources to support a strong admissions program. The evaluation should try to determine the adequacy of the resources in relation to the needs of the clerical and professional admissions staff in completing effectively the necessary admissions functions. Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions service is (please circle one number) 184 LOW \ HIGH / Not Accept- Barely Ac- Accept- Desir- Essen- Very Es- able ceptable able able tial sential O l 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 185 AREA VI BASIC ADMISSIONS FUNCTIONS Standard Admissions includes a variety of functions designed to assist in adapting the admissions service to the institutional philosophy and objectives. The number of type of admissions functions will depend upon the scope of the admissions service offered. These functions, which require the coor- dinated efforts of clerical and professional admissions staff personnel and others, are evaluated in terms of: (l) the manner in which they fulfill the stated objectives of the institution; (2) the manner in which they are organized and administered to facilitate an economical and effective admissions service; and (3) the provisions made for adequate personnel and other resources required to implement the functions. It is generally recognized that admissions functions are evolving and therefore no attempt is made to indicate how and when the various functions should be incor- .porated. Rather, it is intended to promote individuality of programs by permitting each admissions office to use functions which will help the applicant become admitted in the way and at the time deemed most appropriate and consistent with the philosophy and objectives of the institution. It is suggested that attempts be made to describe the admis- sions functions needed, the functions most pertinent, and functions to be used since these must be realistic in terms 186 of the sources available. They will depend on the type of student admitted, the academic preparation and experience of umzadmissions staff, the physical resources and facilities, and other characteristics of the institution. The:finm¢ions identified are the main entifies around which the director of admissions builds an effective admissions service. Common admissions functions include: Secondary school, college and institutional cooperation-- providing channels of information, understanding and participation between secondary schools and institutions of higher education served by the individual institution. Counseling college bound youth-noonducting a well-balanced professional program of pre-admissions counseling. Providing general information-aformulating and sending com- munications in the form of catalogs, bulletins, and letters that contain authoritative, accurate, up-to~ date information. Providing specific information-~keeping well-informed con- cerning specific details regarding admissions such as foreign student admissions, armed service experience evaluation, early admission, advanced placement, etc. Gathering information on applicants-«obtaining comprehensive information about applicants and systematically organiz- ing it for effective use. Admitting students and theadmissions decisions-«establishing requirements, determining procedures and delegating responsibility for making final admissions decisions 187 on each applicant. Inaintaining records--systematically recording comprehensive information; preparing and organizing records for use. Issuing reports-upreparing and issuing periodic reports giving information and facts regarding the activities of the admissions office. Coordination—~cooperative participation in admissions by faculty, alumni, high school personnel and others; coordinating the admissions service so as to make it an integral part of the institutional program. Research and evaluation functions-~systematic, valid and scientific investigation of many aspects of the admissions service motivated by a desire for facts and improvement. Evaluation of the basic admissions functions will be made in terms of how they are carried out so as to increase the under- standing of the admissions process, develop more favorable attitudes toward admissions, and to produce a more desirable admissions service. The program of admissions functions have great potential value for education and should filerefore be conducted so that this potential is realized. Since the admission of an applicant is a result of thought and con- sideration of individuals within the home, within the secondary school, and within other institutional offices, the planning of certain admission functions should involve parents, secondary school guidance and administrative personnel, and 188 representatives of other administrative officers serving the applicant . Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions service is (please circle one number) LOW HIGH Not Ac- Barely Ac- Accepto- Desir- Essen- Very Es- ceptable ceptable able able tial sential O 1 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 189 AREA VII FUNCTIONS COMPLEMENTARY to the ADMISSIONS SERVICE Standard In some institutions, certain policies, programs, and services related to the admissions service are delegated to offices and personnel created for the purpose of providing technical and professional leadership. These may include orientation, testing, academic advising and counseling, selective retention and student financial aids. These functions may be said to complement the admissions service and its basic functions. The nature of the admissions service is such that certain aspects of its activities may involve the interrelationship of a number of individuals and offices in varying ways. Interrelation of functions, resources and effort makes coordination and integration necessary. Since the admissions service must operate within the frame- work of an organizational structure, it is impossible to separate the admissions service from the procedural structure and interrelationships of the institution. The interrelation- ship, coordination, and integration of institutional policies, programs, and services, applies directly to the growth, development, and success of the admissions service. The integration and coordination of related functions should be carefully planned and provide for unity, balance, logical and psychological progression and should be influenced by 190 institutional philosophy and objectives. The basic prin- ciple involved in coordinating and integrating institutional policies, programs, and services is embodied in the descrip- tion of the admissions process as a "series of selected student experiences ." Functions complementary to the admissions service usually include: Program orientation-"the first function following admissions, designed as part of the total educational program, so as to aid the student in making a harmonious adjustment to academic life in higher education Institutional testing-~integrated with the admissions service since properly selected tests can provide helpful information and research regarding applicants. Academic advising and counseling service—passists the student to clarify his educational objectives and to plan his program wisely; identified those needing remedial services. Sflective retention—~refers to the practice of retain- ing students who are able to meet minimum academic and personal standards set by the institution; a desirable balance must be maintained between the selective retention policy and the admissions policy. 191 Student financial aids-«the function designed to help needy, worthy students continue their education; usually based on information obtained during the process of admissions. Evaluation of the functions complementary to the admissions service should determine if these functions are delegated to the correct institutional unit and office. Especially in admissions, where the element of time is important, functions which must be performed in sequence shall be located as closely together as possible, both organizationally and physically. The greater the amount of required coordina- tion, communication and paper work, the slower the service, the greater the possibilities for mistakes and the more expensive the operation. Complementary functions organiza- tionally close together enables better performance. Evaluation: My opinion of the contribution made by this standard to an instrument designed to evaluate an admissions service is (please circle one number) LOW HIGH Not Ac- Barely Ac- Accept-g Desir— Essen- Very Es- ceptable ceptable able able tial sential O 1 2 3 4 5 6 7 8 9 Suggestions: Please indicate below or on the above copy any changes or suggestions you would make to strengthen the standard just presented. 192 GLOSSARY OF MAJOR TERMS AS USED IN THIS INSTRUMENT For the purpose of this preliminary instrument, the follow- ing abbreviated definitions will be used. Admissions - the counseling, evaluation and acceptance of an applicant for enrollment. The primary respon- sibility of the director of admissions. Admissions committee - a faculty committee whose primary responsibility is formulating admissions policy. Admissions policy - the basic guide within whose boundaries admissions functions must be performed in orderly sequences. Admissions requirements - specifications established as requisites for admission. Requirements reflect the admissions policy and implement it. .Admissions service - properly constituted, staffed, organized and administered, the admissions service is the established means through which the admissions policy is carried out. Also referred to as the admissions program. .Admissions staff - all professional staff members, including the director of admissions, whose primary respon- sibility is admissions. Does not include clerical personnel assigned to the admissions office. lBoardlot control - an officially constituted group of per- sons charged with the overaall responsibility for the direction of the educational affairs of 193 the institution; usually delegates executive functions to the president and deals primarily with matters of policy. Director otAdmissions - the college official charged with the primary responsibilities of carrying out the admissions policy of the institution. Instihflfion'ot higher education - any institution above the level of secondary school, empowered to confer degrees, and whose program is given appropriate recognition by a state or regional accrediting agency. Referred to as institution. Institutional philosophy - the term expresses in general terms the ideals the institution attempts to realize ~~ the particular task to which it commits its resources, the frame of reference for guidance in all decisions. Institutional objectives - the aims, the goals, the purposes of the institution and the manner in which the institution is attempting to achieve its stated philosophy. President - the chief administrative official charged with the direction of the institution and directly :responsible to the board of control. Standards - the standards are stated in terms of principles 'that should govern the evaluation of an area. iflhe standards serve as a basis against which an cflojective, service, policy or function may be 194 checked. Specific, quantitative standards are kept to an absolute minimum in order to allow for reasonable flexibility. 195 PERSONNEL and INSTITUTIONAL DATA Personnel 1. Mmtis your full name? 2. Mmtis your organizational title? Nmmzand title of individual to whom you are responsible? 4. Whmldid you take your present position? 5. H6wnmny years of experience have you had in secondary education? in higher education? at this institution? 6. What is your highest degree? Does the Director of Admissions, Registrar or the institution hold membership in the American Association of Colhge Admissions Counselors? American Association of Collegiate Registrars and Admission 5 Office rs? Institutional 8. What was the on—campus enrollment for the fall (Juarter or semester of the academic year 1960—61? IJndergraduate Graduate Total 196 9. How many degrees were conferred by the institution in June, 1960? Baccalaureate Masters _ ‘* Doctors APPENDIX B SOURCES OF EVALUATION IN AREAS OF HIGHER EDUCATION AND PROFESSIONAL FIELDS OF STUDY 197 198 American Home Economics Association, Home Economics in Higher Education, Criteria for Evaluating Under- raduate Pro rams by Committee on Criteria for Evaluating CoIIege Programs in Higher Education, Washington, D. C., 1949, 181 pp. Fryklund, Verne C., Helton, H. L., American Council on Industrial Arts Teacher Education, The Accreditation of Industrial Arts Teacher Education, Seventh Year- book 1958, McKnight and McKnight, Bloomington, Illinois, pp. 111. Joint Committee on Accreditation, Manual of Accrediting Procedures, Prepared by the J01nt Committee on Accreditation of the Western College Association and the California Council on Teacher Education, 1953, California Teachers Association, San Francisco, California, 4 pp. Middle States Association of Colleges and Secondary Schools, 15 Park Row, New York 38, N. Y. National League for Nursing, Criteria for the Evaluation pt Education Programs in Nursin Leading t2 3 Diploma New York, I958 (mimeo.)? T—Ez pp. ’ National League of Nursing Education, Manual of Accrediting Educational Programs in Nursin , 5y Committee of the Six National Nursing Organ1za 1ons on Unification of Accrediting Activities, New York, 1949, 114 pp. New England Association of Colleges and Secondary Schools, Lawrence Hall, Harvard University, Cambridge 38, Massachusetts. North Central Association of Colleges and Secondary Schools, 5835 Kimbark Avenue, Chicago 37, Illinois. Northwest Association of Secondary and Higher Schools, .122 School of Education, University of Oregon, Eugene, Oregon. Schwartz, John Charles, Evaluative Criteria for 32. Audio- Visual Instrument Program, Wm. C. Brown Co., Dubuque, Iowa, l950, 39 pp. Southwestern Association of Colleges and Secondary Schools, 795 Peachtree Street, N.E., Atlanta 8, Georgia. APPENDIX C LIST OF COLLEGES VISITED 199 200 Data on Institution Institution Number of Students Number of (Fall 1958) Faculty Ball State Teachers College 5,708 282 Bowling Green State University 5,675 231 Central Michigan University 4,454 220 Eastern Michigan University 4,882 255 Kent State University 7,778 338 Miami University 6,078 402 Northern Illinois University 5,657 300 Ohio University 10,004 405 APPENDIX D THE NAME, TITLE, DEGREE, AND THE TITLE OF THE SUPERVISING ADMINISTRATOR OF THE 24 RESPONDENTS PARTICIPATING IN THE STUDY 201 ucoofimoum on“ o» .pmw< m< nonfimem Sufimuo>fica one maofimmaeo< mo HoaoouMQ meadaafiz .m xumao pcoowmoum Q om mufimmm< ofiSmomo< . . Hoe peoenmoum 66n> .uw .mpfiez .H pumpom .mo>m.wuom.ospm mo .mmum oofi> E< m:oammweo< mo novooHMQ Horas: .Q odomsm mufiemm<_ucoonpm mo :moQ om 2 mooammfieo< - mo HonooHaQ .umupmfimom HoEHOZ cm> .H cacao pnooamoum Q om mucoozpm mo :moQ spasm .H cooam pcoofimoum Q om moofi>uom .wuom unoospm .cmoQ mHHoHuom .h Hofich «nonhuman Q cm mumemm< uooonpm mo cmoQ mmom puooom .w pooowmoum Q 2Q omoaaoo >pdmuo>fiub .cmoQ oomasem .Q ommmo «cooamoum Q on cowuozupmaH How ucoowmoum ooa> :owHoz .M oosum pooofimonm Q on wvooospm mo caoQ couwwz .H coaw pcoowmoum Q am muwmmm< ofiEoomo< mom paoofimoum oow> ouooz .m Honda: pcoowmoum Q am mufiemm< m ofieooeo<.uom poooamoum oofi> Haemoz..m apoccou 2 pmo>oum Q am moouomom one muu< mo omoHHoo I :moQ quEoQ .m Humm ucooawoum Q on mufimmm< pcoospm mom uncommonm oow> monouzwq .0 sewaflwz mufimmm< .onvm moamoQ Q om umupmfiwom cmeposmm .2 noQ pampdmoum a 6m .mo>m .muom .oapm Mom pnoofimoum oofi> comomm .m pmooum pcoofimoum Q Em pcoofimoum oofi> oesooeo< wocmem .m .h mufimmm< .osum mom .moum ooM> z< mofipfi>wvo< uncoopm one woOHmmfiEo< mo nemQ condom .m nmamm aooofimoum 2< m:o«mmweo< mo H0pooufiQ nomauow .2 Shawn pcooamonm Q om manoonpm mo :moQ omofiuoapm .m puooom pcoofimoum Q Um no: mo aeoQ uoflpsm Snead“: pampamonm a 6m ompaaoo may we sang penanxusm .3.6H8noam .mo>m .muom .ospm .ceoQ cm 2 mcofiwmfi8o< mo HOHooudQ cecenosm .h dflpms< pcoofimoum Q rm umnumwmom cowawxp<..m moauwno HOpmemfiafiao< . MGflWfl>HMQ3W m0 MHPHH mmHmwQ 0H9MH 0362 mwcoooommom no mweQ APPENDIX E APPOINTMENT LETTER AND STATED PURPOSE OF INSTITUTIONAL VISITS 203 204 May 8, 1961 Mrs. Eugiene Walker Director of Admissions Northern Illinois University DeKalb, Illinois Dear Mrs. Walker: Thank you for making the arrangements for my visit to your campus on May 16. You may expect me to arrive at your office before 9:00 A.M. As I explained to you during our telephone conversation, my visit is multi-purpose with emphasis on admissions. Specifically, I would like an appointment with you, Dr. Hainds and Dr. Hanson in order to obtain information regarding your reaction to seven standards that have been established for evaluating an admissions service. your views on such matters as selective retention standards, academic advising, deferred admissions to a designated period of study, directed admissions to a particular curriculum. the integration of the admissions service with other services and functions on your campus. trends in higher education in your state and locale and their implications for admissions. In addition to visiting your University, arrangements have been made for me to visit Eastern Michigan University, Western Michigan University, Central Michigan University, Bowling Green State University, Kent State University, Ohio University, and Miami (Ohio) University. I have previously found that institutional visits are very pleasant and informative and certainly look forward to spending Tuesday, May 16, on your campus. Sincerely yours, BALL STATE TEACHERS COLLEGE Richard D. Rowray Director of Admissions . RDR/ec CC: Dr. J. Robert Hainds Academic Vice President Dr. Ernest Hanson Vice President for Student Personnel Services APPENDIX F Guides and Criteria for Evaluating the Admissions Program at Ball State Teachers College A COMPREHENSIVE INSTRUMENT DESIGNED TO.AID IN THE EVALUATION OF THE ADMISSIONS PROGRAM AT BALL STATE TEACHERS COLLEGE 205 206 INTRODUCTION The Instrument 2 Guides and Criteria for Evaluating the AdmisSiOns Program i2 an Institution otTHigher Education, designed to aid in the evalfiation of an adfiissiOns program includes seven areas relating to: Institutional Philosophy and Objectives; Admissions Policy and Requirements; Adminis- trative Basis for the Admissions Program; Admissions Per- sonnel; Physical Resources; Basic Admissions Functions; and Functions Complementary to the Admissions Program. For the purpose of securing a sound appraisal each area includes five sections: Standard: The standard is stated in terms of princ1pIes that should govern and guide the evaluae tion of the area. They are expressed philosophically as an ideal of excellence and serve as the basis for the development of evaluative criteria. Evaluative Guides: The questions and searching statements in this section are intended to suggest special characteristics of the admissions area being evaluated. Comprehensive answers to the questions will help supply the details and resource data for marking the evaluative criteria. Evaluative Criteria: The evaluative criteria consist of proviSions, conditions or characteristics suggested by the STANDARDS that are found in an ideal admissions program. They are intended to provide a factual basis for the qualitative evaluation of observable practices. The more carefully and in detail this section can be completed, the more accurate will be the evaluation. Evaluative criteria must be developed that permit an accurate and comprehensive description of the admis- sions program being studied. They are to be marked by means of the four symbols defined below: E -- EXTENSIVELY ' If extensive provision is made for a given characteristic, condition, or provision, mark the guide in the parentheses preceding it with an "E". S --'SOME EXTENT ‘ If the characteristic, condition, or provision is made to some extent, mark the guide with an n S" . 0 ~- NOT PRESENT OR SATISFACTORY If the characteristic, condition, or provision is not present or is not satisfactoty, mark 'the guide with'tfie_§ym531_“O"} 207 N -- NOT APPLICABLE OR DESIRABLE If any characteristic, condition, or provision is not applicable or is not desirable, mark such guide with the symb5I_"N‘. Th1s mark should be justified. Evaluations: When evaluations are made, they should represent‘the best judgment of those making the evalua- tions, these evaluations being based on the thinking that results from obtaining information from the evaluative guides and rating the evaluative criteria. They are designed to indicate the quality of the area being evaluated and may be considered as degrees of accomplishment and a summary of the quality of work being done. Evaluations should be made by means of the symbols as defined below: 5 -- VERY SUPERIOR The provisions, conditions, or characteristics are very extensive and are functioning excellently. 4 -- SUPERIOR* The provisions, conditions, or characteristics are moderately extensive (a) and are function- ing excellently (b) but are functioning poorly. 3 -.AVERAGE The provisions, conditions, or characteristics are present to the extent expected in an average admissions service and are functioning well. 2 -~ INFERIOR* The provisions, conditions, or characteristics are limited in extent (a) but are functioning excellently (b) and are functioning poorly. 1 -- VERY INFERIOR The providons, conditions, or characteristics are very limited in extent and are functioning poorly. Comments: Notations of compensating features, explana- t1ons of responses, descriptions of important elements or other pertinent matters may be recorded in this section. Information needed to give a complete report of the admissions program are noted here. The statements which appear in the various sections of the Instrument should be rewritten or modified if they are *If, in making the self-evaluation, members of the admissions staff wish to indicate which of the alternatives they prefer for evaluations "4" or "2" they may indicate their choice by using "43." or "4b" and "2a" or "2b". 208 not consistent with the stated philosophy and objectives 0 the institution. The contents of the Instrument should represent the institution accurately and it should not be thought of in relation to a fixed scale or pattern. Care- ful, discriminating judgment is essential in modifying the Instrument and it is necessary to mark the criteria and evaluations objectively and accurately. 209 AREA I INSTITUTIONAL PHILOSOPHY and OBJECTIVES STANDARD It is essential that each institution of higher education have a carefully formulated, comprehensive statement of philosophy and objectives. The philosophy of any educa- tional unit is a framework of basic principles which takes into account such essential points as the geographical community which the institution serves, the characteristics and needs of the students who are enrolled or for whom the institution is responsible, the aims and nature of the educative process, and the purposes and outcomes of higher education. The tasks of the institution as set forth in the philosophy is a part of a conprehensive plan for public education beyond the secondary school and allows the institu- tion to serve in a coordinated educational program for the ' State as a whole. The philosophy becomes a body of knowledge and beliefs that supplies a broad basis for guiding every institutional policy and function, influences the standards of selection and retention, controls the way in which the admissions program and other institutional services are developed, and gives direction to the objectives of the institution. The objectives of the institution are the philosophical principles reduced to specific aims that describe how the institution is trying to achieve its stated philosophy. Objectives refer to the goals and purposes of the institu- tion that are realistic in terms of the possibility of achievement; they are being attained or are attainable. Institutional objectives prescribe a definite scope and boundary for all phases of the admissions program; they suggest definite directions and efforts of the admissions staff, and indicate a course of action so that the ad- missions service is designed and integrated with the total institutional philosophy. A sound statement of institutional objectives contributes measureably to a sound admissions program. It is essential that the objectives are under- stood by all instructional faculty, administrative officers, admissions staff personnel, and all other affected personnel. The cardinal rule for evaluating an admissions program is to fully understand the stated philosophy and objectives of the institution. The policy governing the requirements for admission and the functions of the admissions office must be clearly related to the philosophy and the objectives 210 of the institution it seeks to serve. Each admissions program must be evaluated in its own setting and in terms of what the institution is striving to accomplish (its philosophy and objectives) rather than by comparison with general patterns or norms. The admissions program and its functions are developed from a particular philosophy and objectives and they should therefore be constantly evaluated in light of the announced philosophy and objectives. During the evaluation of the admissions program, the admissions policy, every requirement, every function, procedure and attitude is measured against the formal philosophy and objectives of the institution. Evaluative Guides: 1. Submit the institutional statement of philosophy and objectives. 2. Explain who participated in the formulation of the present statement of philosophy and objectives and the process used. Also give the date they were last reviewed. 3. If the objectives, beliefs and assumptions for any specialized curriculum differ markedly from those which underlie the rest of the program, explain the differences. 4 Explain any unusual aspect of the program which the faculty believes is making a special contribution to the state or to the nation. 5. Are the offerings and facilities appropriate for the type of ability, interest, and background which characterize the students? 6. What is the relationship of the institution to other institutions of higher education in providing educa- tional opportunities? Does the institution have both primary and shared responsibilities? 7. What evidence of meeting institutional objectives has been obtained from follow-up studies of graduates and former students? . What is the type or types of students attending the institution? 9. What level of achievement has been attained by students who have graduated from the institution? Do these former students measure up to the philosophy and objectives which directs the institution? 10. 11. 211 Explain what the institution is doing by way of research and experimentation to improve education and to understand its philosophy and objectives. How is the institution regarded by other groups of people -- by other educators, by the parents of students, by citizens in the local community, by former students? Subarea A Institutional Philosophy The philosophy of thezhstitution should be carefully formu- lated and accepted by the faculty and administration. It expresses in general terms the ideals the institution attemps to realize, something to reach for, something to strive for. Evaluative Criteria: ( ) a. The institution has a written statement of philosophy. ( ) b. The statement of philosophy is found in the official catalog and other publications available for distribue tion. ( ) c. The institution has considered and formulated its statement of philosophy in harmony with the aims of higher education in the state and in the nation. ( ) d. The institution’s statement of philosophy takes into account the needs of society. ( ) e. The statement of philosophy takes into account data regarding the needs and interests of the students served by the institution. ( ) f. Plans for the institution's future development are in accord with its philosophy. ( ) g. The philosophy of the institution is understood and accepted by the faculty and the chief administrative officers. ( ) h. The director of admissions understands and accepts the philosophy of the institution. ()1, ()3. .Evaluations: ( ) 1. How well is the philosophy of the institution clearly formulated and stated? ( ) 2. To what degree is the stated philosophy understood and accepted by the faculty and the administration? ( ) 3. To what extent does the stated philosophy serve as a guide in the development of institutional services? 212 Comments: Subarea B The Objectives of the Institution The institution has formulated an adequate statement of its objectives which are consistent with and related to its philosophy. The objectives describe how the institu- tion is trying to achieve its stated philosophy. They provide clear direction for the development and improve- ment of institutional services and programs. Evaluative Criteria: ( ) a. The institution has a written statement of the objectives. ( ) b. The statement of the objectives is found in sources such as catalogs, bulletins and announce- ments designed for distribution. ( ) c. The relation of the objectives of the institution to the philosophy of the institution has been carefully thought through. ( ) d. The objectives of the institution are consistent among themselves. The statement of the objectives is realistic in terms of the resources available, such as potential students prepared instructional personnel physical facilities economic resources legal restrictions The institution recognizes that, since the needs of students and society may change, it accepts the systematic review of the statements of the objectives. ( ) k. The statement of the objectives specifically identifies the competencies of the graduate of the institution. ( ) l. The statement of the objectives receive the formal approval of the faculty and the major administrative officers. VVVVVV L.» H' {3‘00 F15 (D I AAA/\AA 213 ( ) m. The statement of the objectives is clearly formulated and generally understood and accepted by the faculty and the major administrative officers including the director of admissions. ()n. ()0. Evaluation: ( ) 1. How well has the statement of the objectives been formulated in harmony with the philosophy of the institution? ( ) 2. To what degree have the objectives of the institu- tion been defined, agreed upon, and accepted by the faculty and the administration? ( ) 3. To what extent does the statement of the objectives serve as a basis for developing and directing specific institutional services; i.e., the admissions program? Comments: General Evaluation of the Institutional Philosophy and Objectives Special Characteristics: 1. In what respects is the institutional statement of philosophy and objectives most satisfactory and commendable? a. C. Discuss any plans for improving on the adequacy of the institutional statement of philosophy and objectives. Attention should be called to any aspect in which the institution's philosophy and objectives do not seem appropriate in relation to the needs and interests of the students and the geographical area served by the institution. a. 214 To what extent has the institution formulated an adequate statement of its philosophy and objectives as they relate to higher education in How adequate are the philosophy and objectives of the institution when objectives of the institu- tion when judged in terms of meeting the needs of the students who are enrolled or for whom the institution is responsible? To What extent does the faculty and the adminis— tration recognize that provision must be made for a systematic review of the statements of philosophy and objectives and accept this review as an outgoing responsibility? How well are the philosophy and objectives stated so that they can be used by the faculty and adminis- tration in planning the total educational program of the institution? b. c. General Evaluation: ()1. general? ()2. ()3. ()4. ( ) 5. To what extent can specific programs and services be evaluated in terms of the stated philosophy and objectives? 215 AREA II ADMISSIONS POLICY and REQUIREMENTS STANDARD One of the most important criterion for evaluating the quality of an institution's educational program is to understand its admissions policy and entrance require— ments. One of the most significant indexes of an institution’s caliber is that of the appropriateness of its admission policy as evidenced in requirements, functions and procedures. Institutions of higher education vary greatly and therefore, it is essential that the admissions policy and entrance requirements be designed to suit the institution, its program of instruction, the nature of its student body, the emerging characteristics of secondary schools, and the lebal regulations or the restrictions placed on the institution by the board of control. For their full potential to be realized, the existing admis- sions policy and requirements need to be known, under- stood and accepted by the board of control, the president, faculty and administrative staff of the institution, high school personnel, alumni and others affected by them. The admissions policy outlines the principles to be followed in admitting students, serves as a guide for making con— sistent decisions in recurring admissions situations, and aims directly at the fulfillment of desired institutional objectives. It is based on adequate facts regarding the type of student best served by the institution; special consideration is given to such matters as the selective retention policy, dropgout rate, and requirements for graduation. Facts obtained through research and evalua- tion contribute significantly to the admissions service and to the establishment of the admiséons policy and requirements. As a guide to action, the admissions policy complements other institutional policies, aids in establish— ing adequate admissions requirements and sets boundaries within which admissions functions may operate. Admissions policy leads to admissions requirements and functions, and the admissions functions and requirements interpret the admissions policy. An orderly sequence of admissions requirements should be utilized by the admissions staff when admitting students. These entrance requirements, based on current research, provide a sound basis for making an admissions decision. The decision to admit or direct the applicant's admission to a specified curriculum is based on known criteria that 216 have been systematically verified and valided. Admissions requirements provide the admissions service with a plan which offers admission to those students whose qualifica- tions permit them to pursue an academic program consistent with the stated objectives of the institution. This plan is flexible, personalized and reasonable enough to cope with special demands and to provide individual considera- tion. The institution should faithfully adhere to its ‘ announced admissions requirements and should be able to justify any deviation from them. Requirements should be both stable and flexible and should remain in effect without change, unless fundamental conditions change or institutional objectives change. Proposals for new or considerably expanded admissions requirements should be submitted to critical review in advance of their inaugura- tion by appropriate committees of the (a) college faculty and (b) the board of control. An institution of higher education is expected to assume full responsibility for the quantity and the competence of students admitted and the standards of academic work accepted as satisfactory. The evaluation of the admissions program should determine whether the institution has a clearly defined admissions policy which offers reasonable assurance that only students of academic and personal promise are admitted to the institution. The selective retention standards for the completion of each curricula should be defined with equal clarity and should be adminis- tered in such a way that only students of academic and personal competence are permitted to complete them. Cer- tainly the standards for admission to and completion of the curriculum will be guided by the philosophy and objectives of the institution. Evaluative Guides: The procedure followed in arriving at a formulation of admission policy may be of as much significance as the statement of policy which was developed. In this section the evaluation should indicate the procedures used by the institution in developing its admission policy. Any significant activities in the development of the admission poliCy not covered by the following questions should be noted. 1. Who formulated the admission policy of the institution? 2. How did the admissions staff participate in discussion of development of the admission policy? Over what period of time was the present policy discussed and developed? 4 217 What sources or materials were helpful and used in developing the admission policy? Much of the information called for in the following questions is not easily available in some institutions; however, there is an important obligation for institutions to present in the best available form (statistical or descriptive or both), data and information equivalent to what is called for in this section. 5 10. 11. 12. What are the minimum requirements that each under— graduate applicant must normally meet in order to be admitted to the institution? If requirements are not the same for admission to all curricula, report the differences with explanations. What quantitative measures, such as tests, rank in high school class, or grade point averages are used? Report cut-off points required. ~ ‘What student characteristics and experiences are regularly evaluated in connection with admissions to the institution? Describe other kinds of data that are collected on a prospective student. Describe the system of recording this data, noting: (a) the major items of information included, (b) where they are kept and to whom they are readily available? What additional admissions requirements are used in admitting students transferring from other institutions? In admitting students to a non-degree (special student) program? In admitting non-high school graduates or graduates from a non-accredited high school? What publicity, if any, is given to requirements govern- ing admission to the institution? Of the total number of students who sought admission to the institution, what per cent, if any, were not admitted? What per cent of those students admitted to the institution graduate from the institution? 218 SUBAREA C The Admissions Policy The admissions policy is evaluated in relation to the philosophy and objectives of the institution as a whole. An institution should have admission requirements based on valid criteria which offers reasonable assurance that only applicants of promise are recommended for admission. The requirements may be met by initial screening and in some situations by selective screening at various points in the education program. Evaluative Criteria: ( ) a. The statement of admissions policy is in harmony with the philosophy and objectives of the institution. ( ) b. The statement of admissions policy is clearly formulated, realistic and is possible of attainment. ( ) C. The admissions policy allows admission to only those students whose educational interests, abilities, personality characteristics, and previ- ous preparation qualify them to pursue studies offered by the institution. The development of the admission policy is cooperative effort involving C ) d. board of control ( ) e. faculty C ) f. the president and other Chief administrators of the institution ( ) g. director of admissions The admissions policy is understood by h. prospective students 1. secondary school administrators and guidance personnel j. alumni k. faculty members the president and other chief administrative officials of the institution m. the director of admissions and the admissions staff n. The statement of admissions policy provides a helpful basis for the guidance of prospective students. 0. The statement of admissions policy complements other institutional policies. AA A AA AAA/\A VV V VV VVVVV 1.. O 219 Evaluations: ( ) 1. To what extent does the statement of admissions policy take into account evidence regarding the needs and interests of the population served by the institution? ( ) 2. How adequate is the statement of admissions policy in providing a basis for admitting students? ( ) 3. To what degree is the published statement of admis- sions policy and requirements observed when admitting students? ( ) 4. How satisfactory is the statement of admissions policy understood by those advising and counseling prospective students? Comments: SUBAREA D Admission Requirements Requirements reflect the admission policy of the institu- tion and implement it. The formulation and control of requirements in relation to admissions is one of the responsibilities of the faculty with the director of admissions administering and interpreting the require- ments for admission. Evaluative Criteria: ( ) a. Requirements considered in selecting students are directly relevant to the admissions policy of the institution. ( ) b. An adequate description of admission requirements appear in institutional publications given general distribution. (a ) c. Clerical as well as professional admissions staff have an understanding of admission requirements. ( ) d. Chief administrative officers and faculty members generally are interested in establishing adequate admission requirements. ( ) e. The admission requirements allows for the admission of students that possess the qualities required to make educational progress in the institution. ( ) f. The admission requirements are the result of systematic research. 220 The general admissions requirements call for data on g. h. i. J. k. 1. AAA/\AA vvvvvv academic aptitude academic achievement personal qualities health - physical and emotional legal residence past experience The admissions office used the following sources in acquiring data on candidates for admission ( ) m. previous academic records ( ) n. results of standardized tests ( ) 0. health reports ( ) p. personal interview C ) 9. recommendations ( ) r. work record C ) s. The requirements and data used in selecting applicants for admission include all information necessary for making a wise decision. C ) t. ()u. Evaluation: ( ) 1. To what degree are adequate bases used in determin— ing the admission requirements? ( ) 2. To what degree is the description of admission requirements clearly formulated, comprehensive, accurate and easily understood? ( ) 3. How satisfactory is the attitude of the institution in establishing sound admission requirements? ( ) 4. How extensively is a definite procedure, based on the admission policy and requirements, followed in admitting students to the institution? Comments: 221 General Evaluation of the Admissions Policy and Requirements §pecial Characteristics 1. ‘What are the best elements or characteristics of the admissions policy and requirements? a. b. C. d. 2. In what respects is there greatest need for improving the admissions policy and requirements? a b. C. d. In what respects has attention been directed toward improvement of the admissions policy and requirements within the last two years? General Evaluation? ( ) 1. To what extent is the admissions policy and require- ments consistent with the philosophy and objectives of the institution? ( ) 2. To what extent does the admissions policy and requirements meet the needs of the population served by the institution? 222 ( ) 3. To what extent is the admissions office identifying problems in policy and requirements and seeking their solution? 223 AREA III ‘ADMINISTRATIVE BASIS for the ADMISSIONS PROGRAM STANDARD The over—all control and authority for developing and approving the basic policies and plans of the institution, for advancing its programs and attaining its objectives, is the responsibility of the institution’s board of control. The board of control is not only responsible for the approval and publication of the philosophy and objectives of the institution, but also for the institution’s general administrative plan and structure and the provision of the support necessary for its facilities and personnel. The extent to which the board of control is aware of and accepts its responsibilities, and its effectiveness in performing its mission, are of fundamental importance to the institution and the admissions program. A sound admissions program can operate effectively only if sup- ported by the administration —— the president and an interested and effective board of control. The board of control delegates to the president of the institution the responsibility for the implementation, coordination, staffing and direction of its programs and services. There should be an established all-institutional admissions committee to give leadership to the problems of unifying and developing admissions policy. Its membership should include the heads of several related academic and student personnel offices as well as faculty members and the director of admissions. The effectiveness with which the institutional admissions committee performs its functions will be determined by such factors as (1) the extent to which it confines its work to policy formation and to appraisal of operating effectiveness, and resists the temptation to engage in direct administrative activities; (2) the extent to which the director of admissions has been delegated the authority to make the necessary decisions in carrying out the committees general policies; (3) the extent to which the director of admissions, with the assistance of his staff, keeps the admissions committee fully informed concerning the institution’s long-range admissions problems, the development of operating standards, and the effectiveness with which general admissions policy is carried out on a day-to-day basis. 224 The effectiveness of the institutional admissions com- mittee and the director of admissions depends to some extent on a carefully developed organizational plan, defining clearly the responsibilities of the board of control, the president as the chief administrative officer, the director of admissions and other administrative officers, the faculty and the standing committees of the faculty. The various institutional services, including the admissions service, should be so defined and staffed in the administrative organizational plan that they make their individual contribution smoothly and efficiently. The delegation of administrative functions and responsibili- ties can be established best by reducing them to definite statements and distributing these statements to all con- cerned persons. By requiring that the organizational plan be written, it forces clear and concise thought on the delegation of responsibilities and leads to more definite decisions. Because institutions of higher education differ in over— all organizational structures, no pattern of organization for admissions applicable to all types of institutions is prescribed. Each institution Should have a plan of organization and administration which is effective to its own situation. However, the position of admissions in the organizational structure should be such as to (1) assure consistent admissions decisions and practices; (2) facilitate the continuous development and improvement of the admissions service; (3) clearly fix responsibilities for the adminis- tration of the adopted admissions policy and requirements; and (4) allow for coordination with other closely related administrative services and departments. The place of the admissions program in the organizational structure will determine, to some extent, its coordination and integration with other institutional functions and its growth and development. Its position in the organization structure can be related to its status and importance in the institution. The administrative control vested in the director of admis- sions by the president and other supervising administrators should allow freedom for the accomplishment of the purposes of the admissions service. This means organization of admissions resources -~ both material and personnel, delegation of duties and authority, supervision of delegated tasks and of all individuals to whom respon— sibility for admissions has been assigned. The director of admissions has the authority and responsibility for executing the policy underlying the admissions program, for setting the atmosphere in which admissions staff Ill III-'5‘, iii“ 225 members work and for the vision, leadership and effecfive— ness of the admissions process. The administrative responsibility for the admissions policy is so allocated that there is no confusion among the different units and offices of the institution as to where the responsibility lies. Ability to meet recognized standards of a good admissions program is dependent upon sound financing. Resources should be adequate to accomplish the announced policy of the program. Financial support and stability are essential to the continuation and development of the admissions program. In reviewing the financial provision for the admissions program, consideration should be given to the funds appropriated and relative amounts and types of expenditures. A budget should be prepared in accordance with sound educational and financial practices and the financial budget should give a clear picture of the status of the admissions office. The budget is in effect an implementation of the type and quality of the admissions program and reflects the philosophy of the institution responsible for the program. In evaluating the administrative basis for the admissions program, the following factors will be considered: the responsibility of the faculty in determining the admissions policy and requirements; the place of the admissions program in the organizational structure; the delegation of authority and responsibilities to the director of admissions; and the financial support allocated to accomplish these respon- sibilities. Evaluative Guides: 1. Supply an organizational chart (or charts) showing the component parts of the institution and the responsible administrative officers. On a separate page indicate administrative responsibilities of the director of admissions and the interrelationships of the admissions program with other administrative services, departments and divisions. 2. Describe institutional procedure as to the use of a faculty advisory committee on admissions, if any, with respect to: frequency of meetings; purposes; kinds of decisions made -- operational and policy- making. Describe what procedures are used to maintain com? munication and cooperation between programs, serv1ces and units of the administrative organization. 226 . Explain how the responsibility for each of the follow- ing functions is allocated as between the board of control, president, institutional admissions com- mittee, the director of admissions, and other members of the admissions staff: a. Construction and determination of admissions policy and requirements. . Evaluation and revision of the admissions policy and requirements. c. Establishing required procedures for becoming admitted to the institution. d. Deciding on what applicants Should be admitted. e. Approving new functions of the admissions program. b 5. Supply a copy of the budget for the admissions program for the current fiscal year. 6. Describe the responsibilities of the director of admissions in relation to the budget for the admissions program. Subarea E Authority Responsibility for the administration of the admissions program is regarded as satisfactorily fixed when (1) some one person is held responsible for the administration of each major aspect of the program, and (2) some one person is in a position to speak authoritatively for the total admissions program. Evaluative Criteria: ( ) a. The board of control of the institution is the legal authority and determines general admission policy. C ) b. Authorization for the admissions policy is granted by charter or written into minutes of the board of control. ( ) c. The president of the institution has the respon- sibility of granting to the director of admissions the executive function and authority for the administration of the admissions program. ( ) d. An institutional admissions committee, including representatives of both faculty and administration and the director of admissions assist in planning and developing the admissions policy and require- ments. ( ) e. The institutional admissions committee functions chiefly as a policy-making body. 227 ( ) f. The administrative responsibility for admissions is centered in the director of admissions. ( ) g. There is a clearly defined relationship between the institutional committee on admissions and the director of admissions. ( ) h. The director of admissions makes regular reports to aid the admissions committee, prepares the agenda for committee meetings, and prepares policies for consideration. ( ) i. The admissions committee holds regularly scheduled meetings and keeps an official record. ()5. ()k. Evaluations: ( ) 1. To what extent is the institutional admissions committee responsible for the formulation and the implementation of the admissions policy and requirements? ( ) 2. To what degree is the relationship clearly defined between the director of admissions and the institu- tional admissions committee? ( ) 3. To what degree has the director of admissions been given sufficient authority to develop and administer the admissions program? ( ) 4. To what extent is the director of admissions responsible for assisting in the development and maintenance of a realistic admissions policy and requirements? Comments: Subarea F Organization and Administration An institution of higher education should have an effective organization to supplement its philosophy and objectives. A chart showing the organization of the institution and the place of the admissions service within it should be available. In order to avoid diffusion of responsibility 228 and provide for a unified admissions program, the nature of the service, its implementation and its administration should be the responsibility of the director of admissions with comparable status to other administrators of similar programs and services. The admissions program should be so organized and administered that the director of admissions will have effective relationships with other offices, depart— ments and divisions of the institution. Evaluative Criteria: ( ) a. There is an organizational plan showing lines of authority, lines of responsibility, and the relationship of the admissions program to the entire institution. ( ) b. Lines of authority and responsibility to and from the controlling body of the institution, the president, the admissions committee, and the director of admissions are clearly defined. ( ) c. The admissions office has been accorded a place and a degree of independence in the institutional structure that is consistent with other services of similar size and importance. ( ) d. The place of the admissions program in the educa- tional program is clearly understood throughout the institution. ( ) e. The organization structure of the institution supports the functions and activities of the admissions program. ( ) f. The admissions office is autonomous to the extent that it plans and executes its own program. ( ) g. Provision is made for administrative officials and the institution to work together to achieve coordination among functions. ( ) h. Cooperative relationships exist between the admissions office and various related services and offices within the institution. )0 ()J. Admissions functions are integrated with the functions of k. testing 1. orientation m academic advising n selective retention 0. student financial aids p student housing q The admissions office provides basic admissions data to other administrative offices, departments and units. A AAAAAA vvvvvvv 229 ( ) r. The director of admissions is given recognition on major institutional committees concerned with policy-making regarding admissions and related areas. C ) s. Assignments of duties and responsibilities within the admissions office is clear-cut and clearly understood by professional and staff members. ( ) t. The director of admissions meets with the entire admissions staff to consider the effectiveness of the admissions program. ( ) u. An analysis has been made of the administrative functions and responsibilities within the admissions office. ( ) v. The institutional admissions committee has a definite, written procedure providing for hearings on appeals for admission and readmission by applicants. ( ) w. There is evidence of careful long-range planning and preparation in the admissions office. C ) X. C )v. Evaluation: ( ) 1. To what degree is there a feeling of mutual respect and cooperation existing between the various adminis- trative offices, services, and the admissions office? ( ) 2. How adequate is the position of the admissions - office in the organization plan? ( ) 3. How satisfactory is the schematic diagram indicating , the lines of authority and cooperative relationships between the admissions office and other institutional services? ( ) 4. To what degree has the administrative control of the admissions service and the execution of all approved policies been centered and entrusted to the director of admissions? C ) 5. How well has the admissions office planned for future development of the admissions program? Comments: 230 Subarea G Financial Basis A budget for the admissions program shouh be developed within the total budget of the institution. Financial resources should be adequate to accomplish the announced policy of the admissions program. The director of admis- sions has primary responsibility for preparing and adminis- tering the budget of the admissions office. Evaluative Criteria: ( ) a. A sum of money is budgeted for the admissions program. ( ) b. The admissions program has sufficient financial support to develop along the lines set up for it. ( ) c. The director of admissions, after consultation with members of the admissions staff and appropriate authorities, constructs a detailed budget. ( ) d. The director of admissions consults and interprets budget requirements with the appropriate authorities. The director of admissions has the following responsibilities: ( ) e. determining the needs of the next fiscal year in terms of personnel and physical facilities. ( ) f. estimating the cost of these needs. ( ) g. drafting the budget including explanatory state- ments and recommending it to the president or appropriate administrator. ( ) h. controlling the budget through an appropriate system of records of expenditure and requisition system. C ) i. reviewing financial reports routinely, anticipating needed revisions in the budget and requesting such action as is needed. The director of admissions is accorded the following con— siderations by the business officer or appropriate adminis- trator in connection with financial plans and budget control which pertain to the admissions program: ( ) j. access to financial data authorized for the admissions program. ( ) k. consultation on budget revision. ( ) 1. review of current monthly reports of budget status. ( ) m, opportunity to participate in the discussions of particular cost items allocated to the admissions program. ( ) n. opportunity to present and interpret the budget to the appropriate administrator or group. 231 ()0. ()1). Evaluation: ( ) 1. To what extent does the director of admissions have access to all information which is pertinent to the preparation and implementation of the budget. ( ) 2. To what extent are adequate funds provided in the institutional budget to support all elements of the admissions program? ( ) 3. How adequately is the budget expressed in terms of estimated allocations and expenditures. Comments: General Evaluation of the Administrative Basis for the Admissions Program Special Characteristics: 1. In what respects is the administrative basis most satisfactory and commendable? d 2. In what respects is there greatest need for improving the administrative basis? 232 3. In what respects has attention been directed toward improvement of the administrative basis within the last two years? 4. What improvements are now being made or are definitely planned for the immediate future? General Evaluation: ( ) 1. To what extent is the administrative basis for admissions consistent with the philosophy and objectives of the institution? ( ) 2. To what extent does the administrative basis meet the needs of the admissions policy and require- ments of the institution? ( ) 3. To what extent is the admissions office identifying problems in the area of administrative basis and seeking their solution. 233 AREA IV ADMISSIONS PERSONNEL1 STANDARD A competent, professional admissions staff is one of the indispensable elements of a sound admissions program. The admissions staff is the executive agency for fulfilling the admissions policy and requirements of the institution. To be successful it must be well organized; the individuals composing it must be competent in their particular phase of administration; it must be adequate in number to carry out its responsibility; it must, under the leadership of the director of admissions, be so coordinated as to work effectively as a unit. The admissions staff is a coopera- ting group of individuals motivated by a desire to develop and carry out the formulated philosophy and objectives of the institution. Responsibility for the satisfactory functioning of the admissions office rests with the director of admissions. The competence of the director of admissions is measured by his ability to organize, direct, and accomplish the duties officially assigned to him. This will entail not only an aptitude for and an interest in admissions but also related training and experience. It will involve, further, a personality capable of working smoothly with colleagues and of dealing harmoniously with persons out- side the institution. In evaluating the staff of an admissions office in an institution of higher education, factors to be considered include the adequacy of the size of the staff in relation to the program; the competence of individual staff members to do the work assigned to them; the competence and qualifications of the staff as a group, and the number of clerical staff members available to handle effectively the work load of the professional staff. In evaluating the admissions program it should be especially noted whether or not the basic responsibilities in admissions are delegated primarily to full-time staff personnel who have the specific preparation and experience background for the responsibilities they are asked to assume. As 1The Standard and the Criteria for this section applies only to selected conditions that relate to admissions per- sonnel. General conditions such as sabbatical leave, salary, retirement, personnel benefits will not be considered. 234 admissions functions are widened in scope or special advising and counseling responsibilities are introduced, the depth and preparation of the admissions staff members will become more specialized. Evaluative Guides: 1. List the staff of the admissions office: a. full-time equivalence of all professional staff members. b. full-time equivalence of adult clerical staff members. c. full-time equivalence of student clerical staff members. Include a chart of the staff organization for the admissions office with the names of persons staffing each position and data relevant to their assignment. Submit a list of the professional members of the admissions staff including for each: a. the major field of each degree. b. number of years on the staff. c. number of years experience in college and secondary school teaching and administration. d. non-school experience (including military experience). Describe the academic status of the director of admissions and his staff in terms of their rights, privileges, and responsibilities relative to other faculty and adminis- trative personnel of equivalent education, experience and responsibility. (Comparative salaries, vacations, tenure, sick leave, retirement, assignments to faculty committees, etc.) Indicate the name of national, state, and professional organizations in which membership is held (e.g., Associa— tion of College Admissions Counselors, Committee on High-School-College Relations, National Education Association). Discuss appearances on pnograms of professional educational organizations indicating organization, topic, and date of appearance. List the professional educational books whiCh have been read within the last six months and professional periodicals which are read regularly. Describe participation either individually or through committees in the study of educational and admissions problems. Indicate nature of study, plans involved, and outcomes which were achieved. ,‘ 235 7. Describe additional experiences such as visits to other colleges and universities, writing and research activities, participation in state or national com- mittee work which contributed to professional improve- ments. Subarea H Numerical Adequacy and Responsibilities In admissions, as in other administrative areas, full-time professional staff members form the core of the staff which is complemented by clerical staff members. Each member of the admissions staff, professional and clerical, should be qualified and adequate in number to develop and implement an admissions program in relation to the stated philosophy and objectives of the institution. The respon- sibilities, written and developed cooperatively by the admissions staff, may include administrative, counseling, research, committee and professional responsibilities. Evaluative Criteria: ( ) a. The size of the staff in admissions is adequate to the responsibilities assigned to the admissions office by the institution. ( ) b. Adequate adult clerical assistance is provided. ( ) c. The responsibilities of the admissions staff are clearly defined and understood. ( ) d. A staff member with the necessary qualifications is charged with the responsibility of the admissions program. The director of admissions: (Although the following activities are commonly made the special responsibility of the director of admissions, their performance may be delegated to others. Check and evaluate on the basis of performance of the respon- sibilities by the proper person, regardless of title.) ( ) e. keeps the institutional admissions committee and his administrative superior informed, through periodic reports, regarding the office’s achieve- ments, needs, and plans for the future. ( ) f. plans and presents annually the budget for con~ sideration by the proper authority. ( ) g. conducts research concerning admissions problems of the institution. ( ) h. uses the results of research in planning the admissions program. A AAAA A C C C C V vvvv V ) ) ) ) 236 provides for administrative procedures such as reports, staff meetings, and staff interviews. has a job description prepared for each professional and clerical staff member that is used as a basis for performing their responsibilities. has part in the selection of professional and clerical staff personnel. supervises office practices and routines and keeps informed of current practices in office management. participates in the meetings of committees dealing with admissions. discusses admissions functions and sponsors activities which helps his colleagues to a better understanding of the admissions program. is aware of problems in other institutional services and works for the improvement of the whole institu- tional program. assists in the coordination of secondary school- institution cooperation. maintains contact with outside agencies interested in education, such as civic groups and professional organizations. meets with groups of prospective applicants and their parents at secondary school sponsored events. interviews some of the prospective applicants on the campus. Evaluation: C C C C C ) ) ) ) ) 1. 2. 3. 4. 5. To what extent is the admissions staff, both professional and clerical, numerically adequate in relation to the needs of the institution? How well does the director of admissions make sure that all clerical and professional staff members understand their responsibilities? How effectively does the admissions staff as a group perform their responsibility? To what extent does the director of admissions provide for staff members, both professional and clerical, to participate in the administration of the admissions program? To what extent does the director of admissions organize, direct, and accomplish the responsibilities officially assigned to him? Comments: 237 Subarea I Preparation and Qualifications The director of admissions must accurately administer and interpret the admissions policy and requirements to applicants, their parents, and to officials of the secondary schools. He must have the preparation, qualifications and status necessary to guide the president and the faculty as to the appropriate admissions policx requirements, and the functions necessary to provide a sound admissions program. As a qualified and capable staff member he must adequately direct and coordinate the mechanics of obtaining, compiling ; and filing pertinent data about applicants applying for ‘ admission. Evaluative Criteria: Professional staff members having responsibility for the admissions program have: ( ) a. the preparation essential for the responsibilities they are asked to fulfill. ( ) b. advanced degrees in proportion to other similar administrative services of the institution. ( ) c. professional preparation leading to knowledge of such fields as research, guidance and counseling theory, mass communication, and office management. The director of admissions shows evidence of: ( ) d. knowledge of basic principles of guidance and . counseling. ( ) e. knowledge of group and individual tests, their use, limitations, and interpretations of results. ( ) f. collecting, organizing, and using occupational and educational information essential to college planning by youth. g. being well acquainted with the educational program of the institution. h. keeping abreast of current philosophy and practices in higher education. i. having knowledge of post secondary school educational opportunities and requirements. ethical professional attitudes expected of an admissions administrator. having personal qualifications for the development of working relationships with people. ova rs r\ to f» /S xx»: \J \2 \J \1 \J SH pr c... O 238 Evaluations: C ) 1. How adequate is the preparation of the professional admissions staff as a group? ) 2. How adequate are the qualifications of the profes- sional admissions staff as a group? ( ) 3. How adequate is the preparation of the director of admissions? ( ) 4. How adequate are the qualifications of the director of admissions? Comments: Subarea J Professional Growth and Leadership Progress in professional growth and preparation is evidenced by membership in admissions and educational organizations; active participation in institutional and secondary school meetings; and willingness to share ideas and experiences in the functions and activities of admission; and through professional writing. The director of admissions has the major responsibility for professional leadership in the area of admissions. Evaluative Criteria: The director of admissions is: ( ) a. familiar with significant experimentation and developments in admissions. ( ) b. interested in professional growth belonging to at least one national professional organization and to a regional or state professional organiza- tion. ( ) c. acquainted with some of the leaders in admissions and attends meetings of special importance to admissions administrators. ( ) d. seeking up-to-dateness and breadth of information in fields of higher education and admissions. ( ) e. continuing formal study regardless of degree held, supplementing study with appropriate professional experiences. ' C C C E VV V V V L; o 239 familiar with several admissions programs of high rank in institutions similar to his own. encouraged by his administrative superiors to participate in activities that promote professional growth. working with the institutional admissions committee to improve the services of the admissions office. involved in initiating and directing admissions studies. subscribes to and reads regularly professional and educational journals. ,1 Evaluation: C C )1. )2. )3. ) 4. ) 5. To what extent do the staff members show continued interest in professional growth? To what extent does the admissions staff give evidence of keeping abreast of contemporary research and writings? To what extent does the admissions staff share admissions information with fellow administrators and faculty? How effective is the professional leadership of the admissions staff? To what extent does the admissions staff display leadership and actively participates in institu- tional planning? 1W-.. Comments: General Evaluation of the Admissions Personnel Special Characteristics: 1. What are the best elements or characteristics of the admissions staff? 240 2. In what respects is the admissions staff least adequate or in greatest need of improvement? a . b. C. 3. Discuss any plans for improving the admissions staff. General Evaluations: ( ) 1. To what extent is the admissions staff able to fulfill the responsibilities placed upon it? ( ) 2. To what extent is the admissions staff identifying problems in the admissions area and seeking their solution? ( ) 3. How satisfactory is the length of service of staff personnel in the institution? 241 AREA V PHYSICAL RESOURCES STANDARD The physical resources, consisting of office space, equip- ment, supplies and professional library, have provided the admissions office a direct relationship to the attain- ment of the admissions policy and functions. They provide the environment and the tools which assist or limit the admissions staff in achieving the responsibilities dele- gated to them. The nature and extent of the space, furnishings, equipment and supplies provided the admissions office should be related to the scope of the admissions program and the number of students to be served. Over a period of years the physical resources are indicative of the strength and status of the admissions program within the institution. Evaluation in this area should be based on what the admissions office should have by way of physical resources to support a strong admissions program. The evaluation should try to determine the adequacy of the resources in relation to the needs of the clerical and professional admissions staff in completing effectively the necessary admissions functions. Evaluative Guides: 1. Describe the office space available for the professional and clerical staff personnel in admissions. 2. Report the amount spent last year and budgeted this year for a. equipment b. supplies c. professional library books and periodicals. Are the plans for future purchases of equipment and supplies suitable and achievable? Subarea K Office Space The institution should provide physical facilities designed to serve effectively the accomplishment of the defined pur- gposes of the admissions program. Offices should be so located and so designed that they will not be merely adequate, 242 but will contribute Clearly and positively to the admissions process. Evaluative Criteria: C ) a. The admissions office is readily accessible to the public it serves. C ) b. The admissions office is located in the same building with other related administrative services. C ) c. The admissions office is planned and arranged for effective use by the clerical staff with a minimum of interference by the public. C ) d. Automatic typewriters and other business machines are in rooms located or treated accoustically as not to interfere with office functions. C ) e. The director of admissions has a private office which is adequate in size and equipped to permit effective functioning. C ) f. The professional assistants to the director of admissions have private offices which are adequate in size and equipped to permit effective function- ing. C ) g. The private offices of the professional admissions staff members are located so they are accessible to the general clerical area and provide opportunity for uninterrupted work and conferences. C ) h. Office space allows privacy for conferences with a group of at least four people. C ) i. A reception room or public waiting room is readily accessible to the general office or the director of admissions office. C ) . Storerooms for office materials and supplies are conveniently located. C ) k. Adequate and suitable storage is available for wraps, records, reports, extra furnishings and equipment. . C ) 1. Lighting, heating, and ventilation are suited to the purposes for which the office space is used. C)m. C)n. Evaluations: C ) 1. How satisfactory is the location of the admissions office? C ) 2. How adequate is the size of the admissions area in terms of the admissions program and institutional demands? C ) 3. To what extent does the planning and layout of the office (including equipment and furnishings) create desirable surroundings? 243 How satisfactory is the condition and over-all appearance of the admissions office? How adequate is the illumination, temperature, and ventilation? How adequate is storage space? How adequate are the private offices for the professional staff? \10‘ U'l b o 0 AA A A VV V V Comments: Subarea L Equipment, Supplies, and Professional Library The nature and quality of the equipment and supplies should be consistent and commensurate with the demands which are being made upon the admissions office. Appropriate equip- ment and supplies, together with adequate office space, help make possible the accomplishment of the defined pur- poses of the admissions program. A professional library is essential to a sound admissions program to the extent that it provides current information and encourages study, research and professional growth. Evaluative'Criteria: C ) a. Equipment and furnishings are attractive, functional and of good quality and construction. C ) b. Equipment and furnishings are well cared for and in good condition. C ) c. Flexibility in use has been considered in purchasing equipment and furnishings. C ) d. The equipment and furnishings are efficiently arranged. C ) e. The budget for equipment, supplies, and professional library is adequate and used to the full extent. The following are available and are adequate in relation to the needs of the admissions office: C ) f. phoneCs) C ) g. typewriterCs) C ) h. dictating machineCs) C ) i. filing equipment 244 The following are available and adequate in the professional library A AAA/\A V VVVVV :3 S I-‘PTL... P in relation to the needs of the admissions office: reference books catalogs of institutions of higher education periodicals and pamphlets profiles of secondary schools The professional library is large enough to take care of the needs of the admissions office. The referencexnaterials reflect contemporary professional views of admissions and higher education. Readily accessible shelf space is provided for storage of books, magazines, and other reference materials. q. A display area is provided for exhibit materials. I3. 8 Evaluations: AAAAAAAA vvvvvvv mqouhu 1. How adequate is the amount of office equipment and 2 furnishings? How adequate is the guality of office equipment and furnishings? How well is the equipment maintained in satisfactory working condition? How adequate is the storage space for supplies and materials? How adequate are the funds for equipment purchase and repair? How adequate is the professional library for the admissions office? How adequately are periodicals, pamphlets, or similar materials organized for effective use? How adequate are the funds for the purchase of printed materials? Comments: 245 General Evaluation of the Physical Resources Special Characteristics: 1. ‘What are the best elements or characteristics of the physical resources designated for admissions? a. b C. In what respects are the physical resources least adequate or in greatest need of improvement? In what respects have the physical resources been improved within the last two years? What improvements in physical resources are now being made or are definitely planned for the immediate future? General Evaluation: C C ) 1. To what extent are the physical resources adequate to meet the responsibilities of the admissions office? ) 2. To what extent is the admissions office identifying problems in the area of physical resources and seek- ing their solution? To what extent are provisions made for keeping the professional library up to date? 3 246 AREA VI BASIC ADMISSIONS FUNCTIONS STANDARD Admissions includes a variety of functions designed to assist in adapting the admissions program to the institu- tional philosophy and objectives. The number and type of admissions functions will depend upon the scope of the admissions program offered. These functions, which require the coordinated efforts of clerical and professional admissions staff personnel and others, are evaluated in terms of: C1) the manner in which they fulfill the state objectives of the institution; (2) the manner in which they are organized and administered to facilitate an economical and effective admissions seIVice; and C3) the provisions made for adequate personnel and other resources required to implement the functions. It is generally recognized that admissions functions are evolving and therefore no attempt is made to indicate how and when the various functions should be incorporated. Rather, it is intended to promote individuality of programs by permitting each admissions office to use functions which will help the applicant become admitted in the way and at the time deemed most appropriate and consistent with the philosophy and objectives of the institution. It is suggested that attempts be made to describe the admissions functions needed, the functions most pertinent, and functions to be used since these must be realistic in terms of the sources available. They will depend upon the type of student admitted, the academic preparation and experience of the admissions staff, the academic prepara- tion and experience of the admissions staff, the physical resources and facilities, and other characteristics of the institution. The functions identified are the main entities around which the director of admissions builds an effective admissions program. Common admissions functions include: Secondary school, college and institutional cooperation -- providing channels of information, understanding and participation between secondary schools and institu- tions of higher education served by the individual institution. Advising college bound youth--conducting a well-balanced professional program of pre-admissions advising. Providing general information -- formulating and sending communications in the form Of catalogs, bulletins, and letters that contain authoritative, accurate, up-to-date information. 247 Providing specific information -- keeping well-informed concerning specific details regarding admissions such as foreign student admissions, armed service experience evaluation, early admission, advanced placement, etc. Gathering information on applicants —- obtaining compre- hensive information about applicants and systematically organizing it for effective use. Admitting students and the admissions decisions -- establish- ing requirements, determining procedures and delegating responsibility for making final admissions decisions on each applicant. Maintaining records -- systematically recording comprehen- sive information; preparing and organizing records for use. Issuing reports -- preparing and issuing periodic reports giving information and facts regarding the activities of the admissions office. Coordination -- cooperative participation in admissions by faculty, alumni, high school personnel and others; coordinating the admissions program so as to make it an integral part of the institutional program. Research and evaluation functions ~~ systematic, valid and scientific investigation of many aspects of the admissions program motivated by a desire for facts and improvement. Evaluation of the basic admissions functions will be made in terms of how they are carried out so as to increase the understanding of the admissions process, develop more favorable attitudes toward admissions, and to produce a more desirable admissions program. The program of admissions functions has great potential value for education and should therefore be conducted so that this potential is realized. Since the admission of an applicant is a result of thought and consideration of individuals within the home, within the secondary school, and within other institutional offices, the planning of certain admission functions should involve parents, secondary school guidance and administrative personnel, and representatives of other administrative officers serving the applicant. Evaluative Guides: 1. Obtain and review three successive issues of all pub- lications distributed by the admissions office. 2. Obtain and review copies of all admissions forms used to collect and record admissions data. 3. Obtain and review copies of all reports distributed by the admissions office during the past three years to other administrative offices of the institution. ,5 248 4. Obtain and review copies of all forms used in reporting student academic achievement to parents and secondary schools. 5. Obtain and review copies of all form and guide letters used by the admissions office. 6. Gather information on the number of secondary schools and colleges visited by members of the admissions staff; by other administrative officials through arrangements made by the admissions staff. 7. Describe the procedure followed by the admissions office when prospective students and their parents visit the campus. Subarea M Secondary School~College and Institutional Relations Channels of information, understanding, and participation are of necessity a two—way proposition between secondary schools, colleges and universities and the individual institution. Creating good channels is the objective of a sound secondary school, college and institutional cooperation program. Evaluative Criteria: The institution furnishes the secondary schools and other institutions of higher education from which they receive students information concerning: C the philosophy and objectives of the institution. the program of studies. the admissions office and its services. the admissions staff - its personnel and organiza- tion. the admissions pre-college guidance program. other administrative offices of the institution serving the prospective student and the secondary school. . professional organizations concerned with aspects of secondary school-college relations. policy and requirements regarding admission to the institution. rules and regulations regarding selective retention standards. achievement of individual students and student groups. institutional events of interest to prospective students and the secondary school. 0.00.9) 0000 AA AAA VV VVVV Hfim o A A A A A V V V V v C C C C ) 1. )m. ) n. 249 career and college opportunities open to graduates of the institution. procedures for arranging student and parent con- ferences on the campus. established codes of ethics for admissions counseling. The admissions office participates in an active program of Secondary School, College and Institutional relations and uses practices such as the following: C C C ) o. invites secondary school and college personnel to ) ) the campus for such events as freshman and transfer student conferences, curricular meetings; guidance conferences, and observations of college classes. the sending of faculty members to secondary schools and colleges to visit classes, to talk with teachers and administrators, and to acquire a better under- standing of what is happening in secondary education. attempts to seek the reactions and advice of secondary school and college personnel when contemplating changes affecting prospective students and their schools. conducts joint meetings of the admissions staff and secondary school and college personnel. encourages secondary schools, in general, to do preliminary pre-college, pre-career guidance and counseling at elementary and high school levels. provides qualified personnel to represent the institution at college day conferences and career days. distributes from the admissions office a periodical news organ containing pertinent information on current events in admissions, testing, campus events, etc. Evaluations: C C ) 1. How adequately are the secondary schools informed about the institution? ) 2. How adequate is the amount of time spent by the ) ) 3 4 admissions office in acquainting secondary school administrative and guidance personnel with the programs and services of the institution? How extensively are pertinent college publications provided secondary school administrative and guidance personnel and explained whenever explanations are needed? To what degree does the admissions staff meet with secondary school personnel for the purpose of improving secondary school - institutional relations? 250 C ) 5. To what extent does the institution provide the secondary school with an accurate reporting of their graduates’ progress? C ) 6. To what degree do members of the admissions staff have an understanding of the secondary school from which they receive students? C ) 7. To what extent do members of the admissions staff participate in a variety of conferences both on and off the campus involving secondary school per- sonnel? C ) 8. To what extent are secondary school personnel given the opportunity to see the institution’s educational program in action and have a chance to make their own evaluation of it? Comments: Subarea N Advising College Bound Youth Every institution conducting an admissions program should conduct a well-balanced, professional program of pre- admissions advising. One of the aims of the pre-admissions advising function is to have available to the individual, or easily accessible, pertinent information which he may use in making wise college and career plans. The success of the program for advising college bound students is the reflection of the value placed on it by the admissions staff and the institution. Evaluative Criteria: The program for advising college bound youth C ) a. is planned as an integral part of the admissions program. ) b. is coordinated with other institutional programs. ) c. includes the appraisal of the academic status and potential of students. ) d. includes the interpretation of academic status and potential of students to themselves, their parents, C C C C )e. ()f. ()8. 251 and to others who should be concerned. offers assistance in the identification of academic deficiencies and their correction through individual conference; is coordinated with secondary school guidance services so as to provide continuous aid to the college and career planning of students. The admissions staff through advising helps parents and students to accept the need for further examination of their college and career plans and explores with them available resources. The admissions staff C)h. H W9. AAA/\AA vvvvvv 5 C C C C C VV V V '+ a prepares for each admissions interview by studying all data pertinent to the applicant‘s educational and career future. - cooperates with appropriate persons and offices in making referrals and keeping each other informed about plans and activities affecting the applicant. conducts all interviews in private. keeps a written record of the interview (though not necessarily made during the interview. is careful to be professional in handling con- fidential information. makes provision for follow—up and assistance when desirable for each student counseled. assists the student and his parents to arrive at decisions for which they assume full responsibility. makes an effort prior to admission to the institu- tion to have each applicant understand the relation of his own aptitudes, interests, and emotions to the choices and opportunities that are before him at the institution. assist the students in determining whether they can do successful academic work, whether the institution can give them a suitable education at a budget they can meet and whether the institution is, indeed, the best college for the applicant. encourages only those prospective students Whose present and prospective plans and needs may be adequately met by the institution. clearly inform those wishing to enroll as to the nature and extent of the institution’s program. provides for both group and individual guidance activities in admissions. Evaluations: ()1. How extensive are the provisions for advising college bound youth? 252 How effective is the advising? 3. How adequate is the admissions staff's concept of the purposes of the program for advising college bound youth? C ) 4. To what extent is the program for advising college bound youth coordinated with secondary school guidance activities? C ) 5. To what extent is careful preparation made for the admissions interview? C ) 6. How effective is the cooperation with other persons involved through referrals? C ) 7. To what extent are the pre~college advising functions planned to help prospective students make sound educational choices and plans? AA vv N 0 Comments: Subarea 0 Providing General Information A large function of an admissions office consists of receiving, distributing, and filing communications, and of formulating and sending communications. Bulletins, catalogs, letters, and printed matter of many sorts are vital in the carrying out of admissions activities. Written communica- tions used and distributed by the admissions office should be judged on the authoritative, accurate, up-to-date information they contain relative to purposes, policies, and programs of the institution. Evaluative Critenig: The institutional catalog (bulletin or announcement) describes clearly: ) . the philosophy and objectives of the institution. a b the nature and extent of the educational offerings. c entrance and graduation requirements. d the nature and extent of the regulations governing the conduct and procedures of the student. e. selective retention standards. C C C C C V VVV 253 ( ) f. scholarships, loans, and other financial assistance for students. C ) g. the costs to the student, showing what is included in the general or usual cost and also what are the costs of extra items. ( ) h. the teaching staff and the preparation of each member. . accreditation status. . describe accurately the residence halls and dining facilities which are a definite part of the student’s life and program. C ) k. The style of the catalog shows that consideration has beeI given to the audience, for example, prospective students and their parents. 1. Publications suitable for student use are available in each area of study offered by the institution. Publications are attractively prepared and contain up-to—date and accurate information. n. Publications are used to supply answers to questions which are asked frequently. 0. The admissions staff is given the opportunity to participate in preparing printed materials used and distributed by the admissions office. C ) p. The publications director and the admissions staff cooperate in developing or obtaining printed materials useful in the admissions program. q. Adequate funds are provided for the purchase of printed materials. r. All incoming mail is put through a defined channel to insure careful checking and handling. 5. All documents received are dated with at least the_day, if not the hour and minute, of receipt in the office. t. Money received is adequately recorded and protected. u. Letters are read with enough perception to provide accurate delivery to proper staff member. v. The essential purpose of most letters forwarded by admissions is to supply information which has been requested, with speed, clarity, and authority. C ) w..A copy of any letter which contains an institutional commitment to a student is retained permanently. AA VV AAAA vvvv a C A AA A A A V VV V V V The admissions office avoids multiple applications and student concern by C ) x. promptly acknowledging the receipt of admissions materials. C ) y. keeping the applicant infonned as to his admission status. C ) z. planned mailings to the student, secondary school, and alumni indicate institutional interest. 254 E ; aa. careful and discriminating processing of applications. bb. ()CC. Evaluations: C ) 1. How adequate is the variet of institutional publications used to describe offerings and requirements of the institution? C ) 2. How adequate is the ualit of institutional publications used to describe offerings and requirements of the institution? C ) 3. How adequate is the frequency of issuance of institutional pualications? C ) 4. How effective are the letters sent in answer to request for information? Comments: Subarea P Providing Specific Information The admissions staff should through study, research and reading, keep well—informed concerning specific information and details in the area of admissions and its related areas. The informed staff gains the respect of those served by the admissions office. If the admissions staff can describe what is being done in admissions in other states, if they can point out national trends and practices that affect the local program they are exercising leadership. Significant facts and information with respect to transfer of credit, armed service experience evaluation, standardized testing data, foreign student admission and the like must be readily available to the admissions staff. Evaluative Criteria: The admissions staff C ) a. maintains a current list of secondary schools and institutions of higher education that have been accredited by a nationally recognized accrediting agency. 255 C ) b. is familiar with the requirements and procedure for admission to the local graduate school. C ) c. has current information and research on the program of early admission. C ) d. knows and is able to explain the institutional regulations established on advanced standing credit. C ) e. maintains acquaintance with current developments granting credit for military service. C ) f. is familiar with the details of the legal residence (domicile) requirements for their state. C ) g. has vital information on the national standardized testing concerns such as College Entrance Examina- tion Boards, American College Testing Program, etc. C ) h. maintains acquaintance with current developments in programs such as USAFI and GED. C ) i. is familiar with and able to refer interested individuals to the numerous financial aids programs. C ) j. knows the roles of the junior colleges, vocational and trade schools, and extension centers in the state. C ) k. is somewhat informed of the admission standards of other institutions of higher education in the state. C ) 1. can explain the basis for the fees and other expenses charged new students. C ) m. is familiar with the College Admissions Center, the Catholic Admissions Center, and the College Admissions Assistance Center. C ) n. is familiar with foreign student admission. C ) o. is acquainted with the theory and purposes of Honors programs. C ) p. knows and is able to explain such programs as the National Merit program and the NCA Superior and Talented Student Project. C ) q. is familiar with accrediting agencies and the basic purposes of accreditation in higher education. ()r. A ()5. Evaluation: C ) 1. How adequate is the knowledge of the admissions staff regarding the details and specific informa- tion in the area of admissions and its related areas? C ) 2. To what extent is the admissions staff attempting to keep informed of the details and specific information in the area of admissions and related areas? C ) 3. How adequate is the availability of the specific information when it is needed? 256 Comments: Subarea Q Gathering Pertinent Data on Applicants Comprehensive information about applicants, systematically organized for use, is essential for an effective admissions service. It is desirable that significant information be obtained at or before the time of admission and that additional information be added to each applicant's record as he progresses through the institution. Evaluative Criteria: Provisions are made for obtaining information about students through such means as the following: C ) a. records from previous educational institutions attended. b. appropriate tests given near the time of admission. c. personal data blanks. d. individual interviews. e. physical examinations. f. ratings and observations by previous teachers or administrators. g. conferences with parents, other family members, and interested friends of the applicant. h. autobiographies. AAA A “AAA/K VVV V VVVVV Accurate information is secured and recorded or filed about the following items for all applicants: name, sex, place and date of birth. photograph. full name of each parent Cor guardian). parents or guardiants address and telephone number. occupation of each parent. race, nationality, and birthplace of parents. citizenship and residence status of parents, AAA/\AAA VVVVVVV 0‘) H50 0.0 Up 0 o o o o o o “AAA/NA“ AA VVVVVVV VV k3c>DE3razwm par 257 educational status of parents. marital status of parents: living together, divorced, separated, remarried. ages of brothers and sisters. marked talents or accomplishments of family. health status of family. economic status of family. attitude of the home toward higher education. Prior to admission to the institution accurate information is secured and recorded or filed about the following items regarding the applicants' physical and mental status: AAAAAAAAAA VVVVVVVVVV Lab-“.700 Ham 0.0 0‘93 height and weight. vision and hearing. mental health and personal adjustment. speech defects. physical abnormalities and deformities. immunizations. serious illnesses or injuries. medical limitations on physical activities. Accurate information is available about the following items regarding the applicant's scholastic progress and test information: _ C AAA/N ) a. name and location of all educational institutions VVVV attended; including secondary schools, colleges and universities, trade or vocational schools, etc. summary of academic records, including courses, year taken, marks and credits received. reasons and explanations for any academic failure or difficulty. scholastic distinctions received. results of standardized tests (check) Scholastic aptitude (intelligence) Interest inventories Achievement tests Personality tests Prognostic tests Aptitude tests (other than scholastic) Accurate information is available about the following items for all applicants regarding personal and social development: C ) a. special talents and interests -- musical, artistic, athletic, inventive, literary, dramatic, scientific. AA AAA/\AAA A AA AA A VV VVVVVVV V VV VV v :3 a HWLul-“U or: 0. P. 258 special achievements (other than academic) in school and out of school. educational intentions and vocational preferences. evidences of vocational aptitudes -- interests and skill in performance. membership in out—of—school clubs or organizations. employment during out-of—school hours and during vacations. use of leisure —- reading, hobbies, movies, radio, television. conduct or citizenship record. nature of social activities. periodic ratings by teachers on personality traits. religious interests and activities. results from interest inventories. interpretations of aptitude tests. interpretations of personality and attitude inventories or scales. Evaluation: AAA VVV 1. How adequate are the provisions for gathering information about applicants? How extensive is the information concerning the home and family background of each applicant? How extensive is the information concerning the physical and medical status of each applicant? How extensive is the information concerning the scholastic progress and test information of each applicant? How extensive is the information concerning the personal and social development? Comments: 259 Subarea R Admitting Students and the Admissions Decision Established admissions requirements, based on an adequate admissions policy, should be followed when admitting students. The process and routine of admitting students should be flexible enough to allow for improvements, to incorporate new developments, and to provide for changing needs of applicants when conditions change. It should be emphasized that the procedures used in admitting students are not of valuefbr their own sake, but only as they are used to promote the welfare of the applicant. Evaluative Criteria: C C AAA/\AA ) a. ) b. ) C. The procedures used in admitting students recognize the needs of the students. The procedures for admitting students are selected according to their contribution to fulfilling the admissions policy and requirements. General plans for the development and adaptation of the procedures for admitting students are carefully formulated. The procedures for admitting students are con- ducted with due consideration for the admissions policy and requirements. The procedures for admitting students are planned to be an integral part of the admissions service. The procedures for admitting students provide for effective admissions advising and counseling. The procedures for admitting students identify applicants of unusual promise in the various fields of study available at the institution. The procedures for admitting students are in written form. There are written procedures outlining deviations from the routine procedures for admitting students. The admissions staff has selected and utilized effective procedures for admitting students. Provision is made for the periodic evaluation of the procedures used in admitting students. 260 Evaluation: C ) 1. To what degree are the procedures used in admitting students based on the admissions policy and require- ments? C ) 2. How adequate is the admissions staff's concept of the procedure for admitting students? C ) 3. To what extent do alumni, faculty and administrative personnel indicate interest in and understanding for the procedures used in admitting students? C ) 4. How adequate is the concept held by secondary school personnel of the procedures used in admitting students? C ) 5. To what extent are the procedures used in admitting students adapted to changes in institutional needs and trends? C ) 6. How well does the procedure of admitting students provide for sequential steps that can easily be followed by applicants when applying for admission? Comments: Subarea S Maintaining Records Comprehensive information about students, systematically organized for use, is essential for an effective admissions program. Records provide original source material for the admissions office and the number, form, and method of maintaining admissions records are dependent upon the general system in use and the attitude of the admissions staff toward records. While this function may be routine to a great extent it is one of the most vital of the admissions office. Evaluation of the records system should be made in terms of the completeness of the record system, the care with which records are prepared and filed, and the use of records for advising purposes. Evaluative Criteria: C ) a. There is an integrated system of records in which - each record serves a specific purpose. 261 C ) b. Forms include only that information which serves a purpose for the student, the institution, and the admissions office. . Forms provide for easy and accurate recording of data and sources of information. d. Codes and marking systems are explained on each form to which they apply. e. Items on records are grouped for ease in use. . Instruction is provided for the interpretation and use of records. g. Modern business methods of assembling and filing data are in use. h. Records are filed in such a manner that the danger or damage or loss is minimized. i. There is an adequate clerical staff to assure all essential data being kept up to date and in good form. C ) j. Provision is made for convenient duplication of parts of admissions records. C ) k. Records containing admissions information are readily accessible to all who are authorized to use them. A A A AA A A V V V VV V V H: There are complete admissions records for each student enrolled which are available for consultation by adminise trative and advisory faculty members. These include the following forms: 1. transcript of previous academic records. m. results of standardized pre-entrance tests. n. health report (medical, dental, immunizations). 0. work, military, and experience record. recommendations. q. summary of personal interviews. AAA/\AAAA vvvvvvvv 'U 0 Evaluation: ) 1. How well are admissions records organized, filed, and protected? How adequate are the forms used in admitting students? To what extent is the information on the records kept up-to-date? To what extent do the admissions records identify students of unusual promise? How extensively are admissions records used for decision making? To what extent is the admissions records system simplified and sufficiently standardized so that routine recording can be done by clerical personnel? C C C C C C VVVVV 2 3 4 5 6 262 C ) 7. To what degree have provisions been made for a periodic review of all records to make sure that the records in use are adequate to meeting the needs of the admissions service? Comments: Subarea T Issuing Reports Reports are prepared to give information and facts - historical, current, and forecast. Many individuals such as the controlling board, the president and other chief administrators, the faculty, secondary school personnel, and others are vitally interested in the admissions program and the reports furnished by the admissions staff often provides the basis for major decisions. Therefore, they should be evaluated as to accuracy, simplicity, and logical organization of the data presented. Evaluative Criteria: The admissions staff prepares and distributes: C ) a. periodic reports which provide a record of accomplishments and activities of the admissions program for the period and a comparison with similar periods in the past. C ) b. progress reports which cover the progress made by the admissions office in a project not yet completed. C ) c. examination or statistical reports which cover facts discovered through investigation and study. C ) d. recommendation reports which reach a decision, advocate a policy or action, and presents facts supporting the position stated. C ) e. review of the literature reports which integrate, summarize, and perhaps interpret the published information on admissions. C ) f. special reports which report the special activities of the admissions staff. 263 Reports prepared and distributed by the admissions staff the following characteristics: have C C C C C C ) ) ) ) V ) ) u. V. information and statistics presented in the reports is accurate. the arrangement, format, layout and makeup of the reports presents a dignified appearance. the reports are brief as possible and contain only essential data. the most economical methods of preparing the reports are practiced and yet maintaining satis- factory quality. the reports are so prepared that they are intelligible and capable of being understood by the reader. the reports are thoroughly reliable and do not create erroneous impressions either by content or arrangement. the reports are presented as simply as the materials permit. the reports are distributed to recipients on a well-maintained schedule. Minutes of meetings and committees involving the admissions program are readily available for use in reviewing progress, planning future developments and preparing annual and other reports. Minutes covering decisions made concerning the admissions program are forwarded to the admissions office. The admissions office receives reports from other administrative offices. Reports prepared and distributed by the admissions office are made accessible to and are utilized in making decisions and evaluations. Secondary schools receive periodic reports from the admissions office concerning the students admission status. Secondary schools and parents receive periodic reports from the institution regarding the student's academic achievement during his freshman year. Evaluation: C C C ) 1. How satisfactory is the system of reporting the admissions status of applicants to secondary schools? ) 2. How adequate are the reports distributed by the admissions office to other administrative offices of the institution? ) 3. How adequately does the admissions staff keep faculty members and administrators informed of the activities of the admissions service? 264 C ) 4. To what extent are minutes of all meetings involv- ing admissions kept in neat,legib1e form and properly filed? C ) 5. How extensively are minutes conveyed in written form to participants in the meeting and other interested personnel? C ) 6. To what extent is the admissions office provided with reports and copies of proceedings from meetings of the board of control, faculty com- mittee meetings, and other decision making grOups? Comments: Subarea U Coordination A major purpose of the admissions staff is to assist the administrative staff, the faculty and alumni to better understand the admissions program. Maximum results of the admissions program can be achieved only through coopera- tive participation in the program by these groups. The director of admissions will therefore need to coordinate the activities of the admissions program by drawing upon the entire admissions staff, institutional resources, secondary school personnel and alumni, and national testing agencies. Evaluative Criteria: Members of the admissions staff C ) a. share with alumni, faculty and the administrative staff published and up-to-date information on the admissions program. ' C ) b. systematically inform alumni,fhculty and adminis~ trative staff of new materials and information being distributed to prospective students and the public schools. C ) c. inform academic departments systematically of prospect student interest in their department. “AAA AAA/\A A AA V VVVV VVVVV V VV d. 265 cooperate with faculty members in acquainting pros- pective students with selected areas of study. keep alumni, faculty and administrative staff informed of the needs and services relating to the admissions office. receives active support and encouragement from alumni, faculty, and the administrative staff. encourage alumni, faculty and administrative staff to participate in the functflans of the admissions program. participate in alumni and faculty activities and, meetings. discuss with faculty the educational and occupational implications of their subject-matter fields. participate with alumni and faculty in group confer- ences with prospective students. ‘ k. There is evidence of alumni, faculty and adminis- trative staff interest and cooperation with the admissions office in sudh matters as pre-college advising, attending career days, and secondary school—college relations. 1. As the results of effective coordination the m. n. admissions staff has developed and implemented an orderly arrangement of admissions functions. The activities of each admissions function as well as the total program is in orderly progression. There is evidence of careful planning and prepara- tion of the admissions program and its functions. 0. Chief administrators work cooperatively in coordinating P. q. r. the admissions service and its functions. The admissions staff, faculty, and staff regard the admissions program as a cooperative undertaking. The admissions program is planned and coordinated as an integral part of the institutional educational program. The admissions program is coordinated with other institutional services serving the new student. 3. Admissions, instructional and administrative per- sonnel regard admissions functions as a cooperative undertaking in which each has well-defined respon- sibilities. Institutional services, including the admissions program, are coordinated so as to help students develop both immediate and long-range educational plans. ~ 266 Evaluation: C ) 1. How adequately do members of the admissions staff involve alumni, faculty, and administrative staff in the admissions program? ( ) 2. How adequately do members of the admissions staff keep alumni, faculty, and administrative staff informed of the needs and services of the admissions office? ( ) 3. How adequate is the concept of the admissions staff held by the alumni, faculty, and administrative staff of the institution? ( ) 4. To what extent are provisions made to use the assistance of alumni, faculty, and administrative staff in the admissions program? ( ) 5. To what extent do alumni, faculty, and adminis- trative staff indicate interest in and understanding of the functions of the admissions program? ( ) 6. How well do alumni, faculty and administrative staff cooperate with the admissions staff in appropriate phases of the admissions program? ( ) 7. How effectively do alumni, admissions, instructional and administrative personnel cooperate in appropri- ate phases of the admissions program? ( ) 8. How well is the admissions program coordinated to meet the needs of the applicant? Comments: Subarea V Research and Evaluatflbn An effective program of admissions requires systematic, valid and continuous research and evaluation. Every admissions office may not be able to prepare to undertake extensive scientific studies although each one should be able to make intelligent investigations of many aspects of its service and functions. The outcomes of research and evaluation should be a more realistic approach to problems, a more critical attitude, greater curiosity, a better understanding, and a more active desire to improve the admissions program. 267 Evaluative Criteria: ( C )a. )b. )C. Self—evaluation of individual programs and services is promoted on an all-institutional basis. There is an awareness of the importance of the use of evaluation methods in the improvement of admissions. There is evidence to indicate that research and evaluation functions are an integral part of the admissions program. The admissions staff recognized its responsibility and provides for the periodic and systematic evaluation of all aspects of the total admissions program. There is in operation a systematic evaluation and research plan that includes the use of appropriate types of measuring instruments. The program of evaluation and research has been evolved with consideration for both the over-all philosophy of the institution and the specific purposes of the admissions program. Investigations are made which clearly seek to clarify admissions problems, provide new knowledge pertinent to the program, improve old practices, or institute a new one. Members of the admissions staff meet periodically with other administrative staff personnel for the purpose of sharing ideas and plans for self-evaluation. Studies are conducted by the regular staff members who are competent to carry on, to evaluate, and to interpret the results critically in terms of institu- tional policies and practices. Provision has been made in the evaluation and research plan for the sharing of the results with appropriate faculty and administrative staff members. Methods used in the investigation of admissions problems are appropriate to the study undertaken. Provision is made for finding out how high school administrative and guidance personnel feel about the admissions program and its various functions. Provision is made for finding out how students and parents served by the admissions office feel about its various functions and service. Provision is made for finding out how faculty members feel about the admissions program and its functions. Follow-up and withdrawal studies are used as a means of evaluating the effectiveness of the admissions program. Professional consultants have been used in the evaluation of the admissions program. 268 There is financial support provided to carry on investigations in an adequate manner. Such support is in the form of office supplies, Clerical assistance, release of administrator's time, and specific budget appropriation. Interpretation of the results obtained from research and evaluation is used in admissions planning. Evaluation and research results indicate that a student selection procedure is in operation which is based on the institution’s philosophy and objectives. The data and information collected from the research and evaluation of the service are used to bring about improvement in the admissions program and in such specific areas as admissions policies, requirements and functions. There is evidence that findings of studies are used effectively in improving the admissions program. Evaluations: AAA VVV VV How adequate are the evaluation and research activities of the admissions office? How adequate are provisions for research and evaluation? To what extent is the institution identifying problems in admissions and seeking their solution? To what extent does the admissions staff use results of evaluation and research in analyzing the effectiveness of the admissions program? To what extent are resources such as materials and consultants available for use in admissions evaluation? To what extent are resources such as materials and consultants used in admissions evaluation? How appropriate are the evaluation procedures? How comprehensive are the evaluation procedures? Comments: 269 General Evaluation of the Basic Admissions Functions Special Characteristics: 1. What are the best or strongest subareas of the basic admissions functions? a. b C. What subareas of the basic admissions funcfions are least adequate or in greatest need of improvement? What subareas of the basic admissions functions have been improved within the last two years? a. b C. What improvements are now being made or are definitely planned for the immediate future? General Evaluations: ( ( C ) 3 ) 1. To what extent has the admissions staff identified its basic functions? ) 2. To what extent is the admissions staff identifying problems in the area of basic functions and seeking their solution? To what extent are the basic admissions functions serving the needs of the institution? 270 AREA VII FUNCTIONS COMPLEMENTARY to the ADMISSIONS PROGRAM STANDARD In some institutions, certain policies, programs, and services related to the admissions program are delegated to offices and personnel created for the purpose of pro- viding technical and professional leadership. There may include orientation, testing, academic advising and counseling, selective retention and student financial aids. These functions may be said to complement the admissions program and its basic functions. The nature of the admissions program is such that certain aspects of its activities may involve the interrelationship of a number of individuals and offices in varying ways. Inter- relation of functions, resources and effort makes coordina— tion and integration necessary. Since the admissions program must operate within the framework of an organizational structure, it is impossible to separate the admissions program from the procedural structure and interrelationships of the institution. The interrelationship, coordination, and integration of institutional policies, programs, and services applies directly to the growth, development and success of the admissions program. The integration and coordination of related functions should be carefully planned and provide for unity, balance, logical and psychological progression and should be influenced by institutional philosophy and objectives. The basic principle involved in coordinating and integrating institutional policies, programs, and services is embodied in the description of the admissions process as a "series of selected student experiences. " Functions complementary to the admissions program usually include: Program orientation -— the first function following admissions, designed as part of the total educa- tional program, so as to aid the student in making a harmonious adjustment to academic life in higher education. Institutional testing -- integrated with the admissions program since properly selected tests can provide helpful information and research regarding applicants. 271 Academic advising and counseling service -- assists the student to clarify his educational objectives and to plan his program wisely; identifies those needing remedial services. Selective retention -- refers to the practice of retaining students who are able to meet minimum academic and personal standards set by the institution; a desirable balance must be maintained between the selective retention policy and the admissions policy. Student financial aids -- the function designed to help needy, worthy students continue their educa- tion; usually based on information obtained during the process of admissions. Student housing -- in view of the involvement of housing with the opportunity of attending college and with the student’s educational experience the cooperative planning of admissions and housing is essential. Evaluation of the functions complementary to the admissions program should determine if these functions are delegated to the correct institutional unit and office. Especially in admissions, where the element of time is important, functions which must be performed in sequence shall be located as closely together as possible, both organizationally and physically. The greater the amount of required coordina- tion, communication and paperwork, the slower the service, the greater the possibilities for mistakes and the more expensive the operation. Complementary functions organiza- tionally close together enables better performance. Evaluative Guides: 1. ‘Who directs the following activities of the institution? program orientation institutional testing academic advising and counseling selective retention student financial aids student housing 2. Attach a concise description of these areas including a chart showing organization. 272 Subarea W Program Orientation An orientation program consists of continuing activities designed to induct the student into his new life and environment as a member of the college or university family. A well-designed orientation program should be part of the total educational program so as to aid the student in making a harmonious adjustment to the academic life of the institution. As the first function usually following admissions it is a period during which place- ment tests are usually administered so that a student may be properly placed in the academic program of the institution. Evaluative Criteria: The orientation program is: C ) a. required of all new students. C ) b. regarded as an integral part of the instructional program. C ) c. coordinated and integrated with the admissions program. C ) d. designed to acquaint the new student with the educational program of the institution. C ) e. designed to expedite and personalize the regis- tration procedure. C ) f. designed to acquaint the new student with the faculty, administration, and student leadas. C ) g. designed to provide experiences so each student can gain an understanding of his own academic potential. C ) h. designed to acquaint new students with reliable sources of information and with campus developments which affect their lives. i. the administrative responsibility of one individual. ' The relationship between the orientation program and the admissions program is conducive to effective operation. C ) k. The unity of effort between the orientation program and the admissions program is orderly and efficient. C ) 1. The responsibility for coordinating the orientation program and the admissions program has been delegated to one individual. C ) m. The individuals directing the orientation program and the admissions program understand the goals toward which they are working. AA VV (.1 O 273 C ) n. The individuals responsible for the orientation program and the admissions program check, observe, and appraise the nature and extent of their coordination and integration. C ) o. The specialized efforts of the orientation program and the admissions program are coordinated into an integrated whole. C )p. C )q. Evaluation: C ) 1. How effective is the orientation program? C ) 2. How adequate is the quality of orientation activities? C ) 3. How satisfactory is the planning for the orienta- tion program? C ) 4. How adequate is the provision for coordination of the orientation program with the admissions program? C ) 5. To what extent is the orientation program and the admissions program coordinated and integrated into an effective total performance? C ) 6. To what extent does the admissions staff demonstrate ability to discuss and use the orientation program? Comments: Subarea X Institutional Testing A well-conceived and administered testing service cannot fail to be helpful to an admissions program. The extent of the testing program depends on the educational philosophy of the institution. For most purposes in admissions, a group of standard tests, combined in what is usually described as a test battery, is more feasible than a few special tests. A combination of several tests permits at least a broad appraisal and takes advantage of the research and evaluation already accumulated with respect to these instruments. Provisions must be made for the integration 274 of the admissions program with the testing service since the information tests can provide both systematically and objectively about applicants can be extremely helpful. Evaluative Criteria: The testing service is A A A AA AA C C V v V VV VV ) ) a. b. an no P. Q. regarded as a necessary institutional service. coordinated and integrated with the admissions program. the administrative responsibility of one individual. Tests are used to identify students who need remedial instruction. Tests are used to reveal strengths and to suggest areas for further study. Students of unusual achievement and ability are identified through the testing service. Interpretation of test results is used in con- junction with academic advising and counseling activities. The position of the testing service and the admissions program in the over-all organization structure provides maximum performance in the manner and time desired. The placement of the testing service in the organizational structure is the best possible. The relationship between the testing service and the admissions office is conducive to effective operation. The unity of effort between the testing service and the admissions program is orderly and efficient. The responsibility for coordinating the testing service and the admissions program has been delegated to one individual. The individuals directing the testing service and the admissions program understand the goals toward which they are working. The individuals directing the testing service and the admissions program check, observe, and appraise the nature of their coordination and integration. The specialized efforts of the testing service and the admissions program are coordinated into an integrated whole. Evaluation: C C ) 1. How effective is the testing service? ) 2. How adequate is the variety of tests offered by the testing service? 275 ) 3. How adequate is the quality of the tests used by the testing service? ) 4. How satisfactory is the planning for the testing program? ) 5. How adequate is the provision for coordinating the testing service with the admissions program? ) 6. To what extent is the testing service and the admissions program coordinated and integrated into an effective total performance? AAA/N Comments: Subarea Y Academic Advising and Counseling The purpose of the academic advising and counseling service is to assist the student to clarify his educational objec— tives and to plan his program wisely. This service should be conducted by carefully selected, specially trained faculty members and counseling specialists. The academic advising and counseling service is a cohesive function drawing together all the institution's resources in assisting the student to achieve the objectives of higher education. Special attention may be given to the remedial services in the areas of speech and reading, recognizing that defects in these areas may impede the educational progress of many students. Evaluative Criteria: The academic advising and counseling service is a available to all students who desire it. b. regarded as an integral part of the instruction program. c. coordinated and integrated with the admissions program. d. the administrative responsibility of one individual. e provided by staff members who are acquainted with the institution and its curricula and services. f. Data obtained from testing and other diagnostic services are used to help students know what they have done well and what needs to be improved. C ) C ) C ) C ) C ) C ) AAA/\A AAA VVVVV VVV 276 Remedial and developmental reading activities are available. Remedial or clinical speech activities are available. Advanced placement and honors courses are organized for the rapid learners. Courses are organized to provide for sequential development. Individuals are grouped or identified on the basis of previous academic record and tests for course placement. The position of the academic advising and counseling service and the admissions program in the over-all organization structure provides maximum performance in the manner and time desired. The placement of the academic advising and counseling service in the organizational structure is the best possible. The relationship between the academic advising and counseling service and the admissions office is conducive to effective operation. The unity of effort between the academic advising and counseling service and the admissions program is orderly and efficient. The responsibility for coordinating the academic advising and counseling service and the admissions program has been delegated to one individual. The individuals directing the academic advising and counseling service and the admissions program understand the goals toward which they are working. The individuals directing the academic advising and counseling service and the admissions program check, observe, and appraise the nature of their coordination and integration. The specialized efforts of the academic advising and counseling service and the admissions program are coordinated into an integrated whole. How effective is the academic advising and counsel- ing service? How adequate is the quality of the academic and counseling service? How satisfactory is the planning for the academic and counseling service? How adequate is the provision for coordination of the academic advising and counseling service and the admissions program? To what extent is the academic advising and counsel- ing service coordinated and integrated into an effective total performance? 277 C ) 6. To what extent does the admissions staff demonstrate ability to discuss the academic and advising program? Comments: Subarea Z .MMA Selective Retention 'N‘ .' J Selective retention refers to the practice of retaining only the most promising students and placing on probation or dropping those who are unable to meet the minimum academic and personal standards set by the institution. These are usually minimum standards that include academic '““ ability and achievement, health and physical fitness, per- sonal and social qualities. Failure to meet the minimum retention standards may result in the student being dis~ missed, suspended, or he may be required to change his curriculum. There is usually some procedure for review- ing the cases of those students dropped from the institution. It is essential that consideration be given to the selective retention standards when determining the policy and require- ments for admission. As changes occur in one function, adjustments must be made in the other. A desirable balance must be maintained between the selective retention policy and the admissions policy. Evaluative Criteria: The selective retention policy is based on follow-up studies of students who have been dis— missed for academic reasons. analysis of reasons for student failure. institutional philosophy and objectives. standards which allow only students of professional and personal promise to graduate. The selective retention policy is effective in regards to institutional needs. f. The selective retention standards provide individual differences in rates of learning, capacities, problems, needs, and interests within the framework of the philosophy and objectives of the institution. ocuo‘ w 0 O O C CD 0 C C C C C C V \J VVV v 278 C ) g. The reinstatement of students is based on objective evidence. C ) h. There is a desirable balance maintained between the selective retention policy and the admissions policy. C ) i. The institution retains an appropriate student body in light of its philosophy and objectives. C ) j. The retention within departments and curricula reflect their basic purposes. C )k. C )1. Evaluation: C ) 1. How effective is the selective retention policy? C ) 2. How adequately does the selective retention policy provide for individual differences among students? C ) 3. How adequately is selective retention policy correlated with admissions policy? C ) 4. To what extent do members of the admissions staff assist in determining the selective retention policy? Comments: Subarea.AA Student Financial Aids The student financial aid function is designed to help needy, worthy students continue their education. In general, financial assistance may come from: . 1 Scholarship awards primarily granted to a su1dent in recognition of superior scholastic ability and achievement, with financial need a secondary factor. 2. Loans or grants in aid given primarily to a needy student who is deserving of assistance. Student employment for which a student is paid for his services at a specified rate of pay. 279 Evaluative Criteria: The student financial aids program is C ) a. regarded as an integral part of the educational process of the student. C ) b. coordinated and integrated with the admissions program. C ) c. the administrative responsibility of one person. C ) d. Student applications for financial aid are ade- quately screened in terms of relative need. C ) e. There is a clear-cut policy for awarding the financial aid which considers the needs of the student as well as the objectives of the institution. '?“m C ) f. All types of financial aid including scholarship, 1 loans, and student employment are properly coordinated. E C ) g. In gathering information on applicants the financial é aids office utilizes the records and information 3 in the admissions office. E C ) h. The position of the student aids program and the ; admissions program in the over-all organization 1 structure provides maximum performance in the L“, manner and time desired. C ) i. The placement of the student aids program in the organizational structure is the best possible. C ) j. The relationship between the student aids program and the admissions office is conducive to effective operation. C ) k. The unity of effort between the student aids program and the admissions program is orderly and efficient. C ) l. The responsibility for coordinating the student aids program and the admissions program has been delegated to one individual. C ) m. The individuals directing the student aids program and the admissions program understand the goals toward which they are working. C ) n. The individuals directing the student aids program and the admissions program check, observe, and appraise the nature of their coordination and integration. C ) o. The specialized efforts of the student aids program and the admissions program are coordinated into an integrated whole. ()p. C)q. Evaluation: C ) 1. How effective is the student financial aids program? C ) 2. How adequate is the ualit of student financial aids? C ) 3. How satisfactory is the pIanning for student finaancial aids? 280 C ) 4. How adequate is the provision for coordination of the student financial aids program with the admissions program? C ) 5. To what extent is the student aids program and the admissions program coordinated and integrated into an effective total performance? C ) 6. To what extent does the admissions staff demon- strate ability to discuss and use the student financial aids function? Comments: Subarea BB Student Housing Since the admissions staff is the primary spokesman for the institution in all matters of concern to prospective students and their parents, they must be thoroughly familiar with the housing of students on their campus. Potential problems of living in residence halls, fraternity and sorority houses and off-campus housing which may inter— fere with the student’s academic achievement must be identified and recognized by the admissions office. The availability of housing for applicants must be known to those responsible for admitting students. Evaluative Criteria: The student housing program is a. regarded as a supplementary educational experience. b. coordinated and integrated with the admissions program. the administrative responsibility of one person. d. supervised by qualified personnel who communicate with administrative and faculty personnel. e. The unity of effort between the housing service and the admissions program is orderly and efficient. f. The responsibility for coordinating the housing service and the admissions program has been delegated to one individual. C C C C C C vvvvvv O O C C Evaluations: 281 ) g. The individuals directing the housing service and admissions program understand the goals toward which they are working. ) h. The individuals responsible for the housing service ) and the admissions program check, observe, and appraise the nature and extent of their coordination and integration. i. The placement of the housing service in the organizational structure is the best possible. ) j. The relationship between the housing service and ) ) the admissions program is conducive to effective operation. k. 1 . 1 Wang. C C C C C V V VVV 1. How effective is the housing service? 2. How adequate is the ualit of the housing service? 3. How adequate is the pIann1ng for the housing service? 4. How adequate is the provision for coordinating 5 the housing service with the admissions program? . To what extent is the housing service and the admissions program coordinated and integrated into an effective total performance? 6. To what extent does the admissions staff demon- strate knowledge of the housing service? Comments: General Evaluation of the Functions Complementary to the Admissions Program Special Characteristics: 1. In what respects is the relationship between the basic functions of the admissions office and the functions of those offices identified as being complementary to the admissions program? a 282 In what respects is there greatest need for improving the relationship between basic and complementary functions of the admissions office? a In what respects has attention been directed toward improvement of the relationship between basic and complementary functions of the admissions office within the last two years? a b C d. ‘What improvements are now being made or are definitely planned for the immediate future? a. b C. d. General Evaluation: C C C ) 1. To what extent has the admissions staff identified functions that are complementary to the admissions program? ) 2. To what extent are the functions identified as being complementary in serving the needs of the institution? ) 3. To what extent is the admissions staff identifying problems in the area of complementary functions and seeking their solution? APPENDIX G A SAMPLE OF RESEARCH REPORTS AND OTHER DATA AVAILABLE FOR THOSE CONDUCTING A SELF- EVALUATION OF THE.ADMISSIONS PROGRAM AT BALL STATE TEACHERS COLLEGE 283 284 Grade Summary - Fall 1961. (The percentage distribution of grades for the fall quarter are tabulated by ability groups as determined by SCAT Verbal scores and percentile rank in High School graduating class.) Grade Summaries - Over 2 Seven Year Period. (Examines the question, "Do Ball State students have as great an opportunity today of surviving college as in previous years?") Counseling and Testing Center Research. (Started in 1958 and is still being conducted. The objectives of this research are C1) to provide an adequate, comprehensive and continuing description of the Ball State Teachers College student population, in total and/or by selected sub-groups at any given time; (2) to provide adequate data about each individual student for use in assessing his potential for college and post-college success; diagnosing his educational and psychological needs, strengths and weaknesses; and evaluating his educational development. As oanpril l, 1962, thirty-one sub-studies have been conducted. A sample of a study of extreme interest to the com- mittee evaluating admissions in Sub-study No. 6, July 25, 1958, "A Comparison of Entrance Test Results of the 1957 Entering Student Groups at Ball State Teachers College with National College Freshman Norms." k1 Ivan-um . 285 Statement of Request 12_Commission 22_Colleges and Univer- sities of the North Central Association of Colleges and Secondary Schools. (A report requesting preliminary accreditation of proposed doctorate programs in elementary education and social science education. This report was written by the Director of Graduate Studies, with the advice and assistance of the following: The Graduate Councils of 1959-60 and 1960-61; the seven sub-committees which conducted an institutional self-survey; the President of the College; the Dean; and others.) RDUM USE flNL’V