THE COMMUNICATION PATTERNS AND THE STRUCTURE OF SOCIAL RELATIONSHIPS AT A LARGE UNIVERSITY Thesis for the Degree of Ph. D. MICHIGAN STATE UNIVERSITY R. LANCE SHOTLAND 1970 ..__._ "an”? LIBRARY Michigan State University I"; v 7" V'— p—y l.‘ 2" This is to certify that the thesis entitled The Communication Patterns and the Structure of Social Relationships at a Large University presented by R. Lance Shot land has been accepted towards fulfillment of the requirements for Ph.D. degree in Psychology ‘ . H BINDING av V IIIIAB & SIJIIS' BIIIIK BRIBERY INC. .L‘IPRARY BINDERS ‘ IIIIIIIIIIIIIIIIIIIIIIIIIIILIIIIIIII9IIII9IIII9IIII9IIIII 3 1293 ABSTRACT THE COMMUNICATION PATTERNS AND THE STRUCTURE OF SOCIAL RELATIONSHIPS AT A LARGE UNIVERSITY by R. Lance Shotland Within the literature produced by several student movements some very specific complaints pertainhng to the social structure of the university appear. Two student movements on two different campuses were viewed with re- gard to complaints about the social structure of the uni- versity. The activist students complained that they were socially separated from the faculty, from the administra- tors and from other students. It was hypothesized that students would be connected to other students, faculty members and administrators by the longest informal communication channels. On the basis of Leavitt's (1958) study, it was also hypothesized that administrators would have the shortest informal communi- cation channels to other‘administrators, faculty and students. The technique used in the present study to measure the length of informal communication channels was first used by Milgram (1967). Milgram called the technique the “Small World Method.” Using the Small World Method, two sets of individuals are selected. One set of individuals is designated the starter persons, a second set of If“ .Ir R. Lance Shotland individuals is designated the target persons. A starter person is asked to try to pass an instructional booklet to the target person by only passing the booklet to peOple they know according to a certain criterion (e.g., knowing the person on a first name basis, etc.). If the starter person does not know the target person according to the criterion the starter person is then instructed to pass the booklet to an acquaintance he does know according to the criterion, who has a better chance of being acquainted with the target person. The number and characteristics of the intermediary persons between the starter and target serve as the dependent variables. Student, faculty and administrators were randomly selected to serve as starter and target persons from the 'population of a large university. Each starter person was asked to start two booklets to student targets, two book- lets to faculty targets and two booklets to administrator targets. Each target person was asked to receive a possi- ble two booklets from student starters, two booklets from faculty starters and two booklets from administrator starters. The starter and target persons were randomly paired. The results confirmed the hypotheses. Students had the longest informal communication channels while the ad- ministrators had the shortest communication channels. Thus, in Leavitt's terminology administrators may be said to be the most centra1_group while the students are the most hi. .II a .F4.4‘-I - R. Lance Shotland peripheral group within the university. The results were discussed in terms of the peripherality of the students and their contentment with the social structure of the university. Suggestions were made for the modification of the social structure of the university. Approvm? $9 I‘: Committee Co-Chairman g Conunittee Co-C Waiman Date: 30% t0\’\0 Q \ Thesis Committee: Robert H. Davis, Co-Chairman John E. Hunter, Co-Chairman Charles Hanley I Lawrence A. Messe THE COMMUNICATION PATTERNS AND THE STRUCTURE OF SOCIAL RELATIONSHIPS AT A LARGE UNIVERSITY ‘k By 4 50% R. Lance Shotland A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Psychology l970 ..»— Copyright by ROBERT LANCE SHOTLAND 1970 Our youth today have luxury. They have bad man- ners, contempt for authority, disrespect for older peeple. Children nowadays are tyrants. They contradict their parents, gobble their food and tyrannize their teachers. Socrates There is a time when the operations of the machines become so odious, make you so sick at heart, that you can't take part, you can't even tacitly take part. And you've got to put your bodies upon the wheels, upon the levers, upon all the apparatus, and you've got to make it stop. And you've got to indicate to the people who run it, to the peOple who own it, that unless you're free the machine will be prevented from working at all. Mario Savio DEDICATION To Joseph Katz and Hans Toch - through their classes I became interested in the relationship between peOple. iv R II" ACKNOWLEDGMENTS I would like to thank Dr. Robert H. Davis and the Learning Service of Michigan State University for support- ing this research. Without this early sign of confidence this research would never have been accomplished. I would like to thank Dr. John E. Hunter for providing me with invaluable assistance both with computer programming and the Markov model within this dissertation. I would also like to thank Doctors Charles Hanley and Lawrence Messé, who with Doctors Davis and Hunter, provided me with many thoughtful suggestions which improved the quality of this work. PREFACE The research to be presented developed from some very specific complaints by activist students on two different college campuses between the years of 1964-1966. These com- plaints concern the informal communication networks and a feeling of a lack of community within a large university. It is precisely these complaints that will be explored with- in this dissertation. The author, however, takes a much broader scape in reviewing two student movements in the following section. The complaints of a lack of community within the academic community are placed in the context of a larger set of complaints in which they occurred. It is hoped that the presentation of these specific complaints within the larger context of the background of the student movements will enable the reader to view these complaints with perspective. The two student movements selected for review were chosen for several reasons. One, both student movements occurred within several months of each other. Two, both student movements occurred on campuses with relatively large student bodies. Three, the Free Speech Movement is the best known student movement and thus many of the pamphlets pro- duced by the movement have been published. Four, the study to be described was carried out at Michigan State University, vi the campus where the Committee for Student Rights took place. It should also be mentioned that the results of this study, which support student complaints about the informal communication channels and social structure, is not the en- tire cause of student dissent. Other factors are involved and interact with the student's place in the social struc- ture which may result in student activism. This point is explored within the discussion section. vii TABLE OF CONTENTS DEDICATION O O O O O O O O O O O O O O O O I O 0 ACKNOWLEDGMENTS O O O O O O O O O O O O O O O O O PREFACE . . LIST OF TABIES O O O O O O O O O O O O O O O O O LI ST OF FIGURES O O O O O O O O O O O O O O O O 0 LIST OF APPENDICES I O O O C O C O C O O C O O 0 Chapter I INTRODUCTION 0 O O O O O O O O O O O O O The Free Speech Movement . . . . . . The Committee for Students Rights. . . Summary of Student Movement Complaints The Diffusion of an Idea . . . . . . . The University of a Stratified Social System. . . . . . . . . . . . The Advantages and Disadvantages to Viewing the University as a Stratified Social System . . . . . . Objectives of the Current Research . . II METHOD 0 O O O O O O O O O O O O O O O O The Technique. . The Instrument . Subjects . . . . The Design . . . The Setting. . . III THERESULTS............... The Validity of the Small World Method The Social Distance Between Faculty, Students and Administrators. . . . . viii Page . xii .xiii . 12 . 19 . 19 35 41 45 47 48 Chapt III BI AP TABLE OF CONTENTS (Continued) Chapter Page III (Continued) The Relative Size of the Groups and Its Effect on Chain Lengths . . . . . . . . 63 The Actual Chain Lengths, An Estimate of the Parameters . . . . . . . . . . . . . 65 The Permeability of Faculty, Student and Administrator Role Groups . . . . . . . 74 A Faculty Starter to a Faculty Target . . . . 76 A Student Starter to a Faculty Target . . . . 79 Administrator Starter to a Faculty Target. . . . . . . . . . . . . . . . . . 81 A Faculty Starter to a Student Target . . . . 84 Student Starter to a Student Target . . . . . 85 Administrator Starter to Student Target . . . 88 Faculty Starter to Administrator Target . . . 90 Student Starter to Administrator Target . . . 91 Administrator Starter to an Administrator Target. . . . . . . . . . . . . . . . . . . 92 IV DISCUSSION. . . . . . . . . . . . . . . . . . . 93 A Partial Summary of the Results. . . . . . . 93 What Do Chain Lengths Indicate? . . . . . . . 95 The Social Structure and the Diffusion of an Idea. . . . . . . . . . .100 Centrality and the Degree of Contentment With the Social Structure . . . . . . . . .102 Modifications of the Social Structure to Produce Shorter Chain Lengths. . . . . .104 Summary . . . . . . . . . . . . . . . . . . .106 BIBLIOGRAPHY. O O O O C O O O O O O O O O O O O O O O O 109 APPENDICES C O O O O O C I C O O O O O O O I O O O O C O 113 ix Table LIST OF TABLES Page The Proportion of the Instructional Booklets started, the Proportion That Were Completed, and the PrOportion Started That Were Completed for All Nine Starter- Target Combinations . . . . . . . . . . . . . 52 The PrOportion of a Given Status Group That Cooperated With the Study. . . . . . . . 53 The Frequency of Residing With a Peer Across Undergraduate Class Levels . . . . . . 55 The Conditional Probabilities That an Undergraduate From A Particular Class or Status Will Send the Instructional Booklet to Another Undergraduate of a Particular Class or Status Across A11 Nine Starter- Target Combinations . . . . . . . . . . . . . 56 The Means and Standard Deviations of the Number of Intermediaries Required to Link the Starter to the Target for Each of the Nine Starter-Target Combinations. . . . 59 The Expected Chain Lengths [E(CL1)] Without Compensating for Missing Chains in Comparison to the Observed Chain Lengths . . . . . . . . . . . . . . . . . . . 72 The Mean Number of Intermediaries Required to Link the Starter to the Target for Each of the Nine Starter-Target Combina- tions Assuming A11 Chains Reached Their Targets . . . . . . . . . . . . . . . . . . . 73 The Conditional Probabilities That a Faculty Member of a Particular Rank or Status Will Send the Instructional Booklet to Another Faculty Member of a Particular Rank or Status . . . . . . . . . . 78 Table 10 ILl .12 113 14 LIST OF TABLES (Continued) The Relationship Between Faculty Initiated Contact With Administrators and Faculty Rank . . . . . . . . . . . . . Student Class Level and the Initiation of Contact With The Faculty. . . . . . . . . . . . . . . . The Relationship Between Administrator Initiated Contact With the Faculty and Facu1ty Rank 0 O O O C C O O O I O O O O O The Relationship Between Faculty Initiated Contact With Undergraduates and Faculty Rank . . . . . . . . . . . . . The Conditional Probabilities of Passing the Instructional Booklet to a Member of the same sex 0 O O O O C O O O O O O O O O The Relationship Between Student Class Level and Administrator Initiated Contact. xi Page 79 81 82 85 88 90 Fig} fi|111-;tlii 1 LIST OF FIGURES Figure Page 1 The University Viewed as a Stratified Social System . . . . . . . . . . 31 2 The Experimental Design. . . . . . . . . . . 49 xii Appendix LIST OF APPENDICES The Instrument . . . . . . . . . . . . . . . 113 The Conditional Probability Tables Representing the Nine Different Starter-Target COIllbinatiOnS. o c o o o o o c 119 xiii CHAPTER I INTRODUCTION [A university is often called an ”academic community," implying that students, faculty, and administrators share common goals and objectives. During the middle 1960's stu- dent disturbances began to upset the normal functioning of the larger, more prestigeous institutions, showing a clash of objectives and goals, and thus calling the concept of an "academic community" into question; Eeterson (1966) performed a national survey to deter- mine what issues were related to student unrest. His data can be interpreted to indicate that 62% of the disturbances were in response to objections of the students' role in the university.{j¢Within the literature produced by several student movements some very specific complaints pertaining to the social structure of the university appear. The fol- lowing two sections will concern themselves with the events on two campuses. ¥The 62% is composed of 28% of protests over living group arrangements, 18% over student participation in campus policy making, 9% over rules regarding “controversial" ,\ visitors to campus, and 7% over curriculum inflexibility; One campus, The University of California at Berkeley, has a history of political activism among its student pOpu- lation and had the first student protest of the 1960's that gained national publicity. This protest, perhaps more aptly referred to as a revolt, was named the Free Speech Movement (FSM). The second set of events took place at Michigan State University, a campus with little history of political acti- vism among its student population. A series of incidents will be discussed.leading up to The Committee for Student Rights (CSR), Michigan State University's first student movement of any size or consequence. The Free Speech Movement The revolt at The University of California at Berke- ley which began in September of 1964 is possibly one of the best known student disturbances and perhaps the disturbance with the widest consequences. Berkeley has been described as the model for future public education in the United States; the revolt brought it to the edge of collapse and called the basic premise of the modern university into question. The FSM pamphlet writers concentrated on two issues during the course of the movement, i.e., "Free Speech" from which the movement took its name and the.relationship of the student to the rest of the university. The t0pic.of Free Speech as an issue of protest was not a new one at Berkeley. In October of 1934 several students at the University of California at Los Angeles were suspended for supposed Communist activities. In addi- tion, the editor of the student newspaper at the University of Santa Clara was replaced as a result.of a story condemn- ing the R.O.T.C. program. A one-hour student strike at Berkeley was-scheduled.and held in protest over the denial of free expression?“ In the late 40‘s with the close of the war and the passage of the G.I. Bill there was a preponder- ance of veterans on.campus whose attitudes seemed to dampen any attempts at political activity. The early.l950's were not any more eventful. Starting in the late 1950's politi- cal protest once more arose.2 Robert G. Sproul, a prior president of the University of California sought to control the influx of public speakers on campus. It was under his administration.that Rule 17 was passed. Rule 17 stated in effect that it was the perogative of the university (the administration) and the university alone to decide what speakers would be permitted on campus. In 1957 Sproul, under.pressure from the political reawaken- ing of the students relaxed Rule 17. Under this revision, unrecognized off-campus groups composed entirely of Universi- ty of California students were permitted to use campus facilities if the events were judged of interest to the total student body-, In 1958 and 1959 there were public 2M. Heirich & S. Kaplan, "Yesterday's Discord," in S. Lipsit & S. Wolin (Eds.) The Berkeley Student gevolt: Facts and Interpretations.(Garden City, N.Y.: 1965) pp. 10-37. expressions of disapproval (a Daily Californian editorial and a student government statement) over what was the re- mainder of Rule 17. In addition to this there were objec- tions to the relocation of the Sather Gate Free Speech area to a new location at Telegraph and Bancroft Streets. The administration, at this time, was attempting to liberalize the rules in addition to searching for a formula that would make it clear that student and faculty activities off campus did not speak for the university.3 On October 23, 1960 Clark Kerr, the president of the University of California, issued what was later to be called the Kerr directives. These rules stated that: (l) The preamble of the student.government consti- tution on each campus shall be changed to make it clear that the student governments are direct- ly responsible to the apprOpriate chancellor's office, (2) student governments are forbidden to speak on off-campus issues, (3) amendments to student government are subject to the prior approval of campus officials, (4) to be recognized, student organizations must have an active advisor who is a faculty member or a senior staff member; such groups must de- clare their purposes to be compatible with the educational objectives of the university; they must not be affiliated with any partisan politi- cal or religious group; and they must not have as one of their purposes the advocacy of posi- tions on off-campus issues. 3Heirich & Kaplan, p. 20. 4Heirich & Kaplan, p. 21. Kerr, at the same time, modified Rule 17 so that it was no longer exclusively a "university responsibility" to rengage qualified speakers on important societal issues but in addition it.also was to be a student's responsibility to obtain these speakers. Rule 17 now read that the university recognized the intellectual value of discussion of public issues on campus. In.short, on October 23, Kerr made two moves: One was to attempt to control the amount and vari- ety of politica1.advocacy on university campuses that he felt would reflect on the university. The second was to liberalize "free speech" by public speakers on campus. Students all over the university system protested the Kerr amendment. In February, 1961, Kerr modified regulations to allow the distribution of non-commercial literature on campus. This change came about as a result of a law suit brought against the university by a UCLA student. In August of 1961, another statement was made by Kerr relating to the political rights of students. These new rules prohibited political action groups from establish- ing headquarters on campus and denied the use of the uni- versity's name in describing themselves. The following academic year (1961-62) a debate took place in the Qailngalifornian between Kerr and two members of SLATE (the Berkeley “Activist" Party). Kerr replied that it was not true that previously held student rights had been denied; if the students believe that the.Kerr directives are less liberal than the previous rules, they could ask for a return to Rule 17. During the next academic year (1962-63), Kerr an- nounced that off-campus political groups could use University facilities provided their meetings were not used to plan political action. In June of 1963, the regents voted to lift the Com- munist speakers ban as a result of a suit brought against the University by four Riverside students. During the 1963-64 school year, "radical“ students began to spend increasing amounts of time in civil rights activity in the San Francisco Bay area learning the tactics of non-violent protest. Up to this point in the Free Speech controversy, Berkeley students attempted to reach a peaceful solution amenable to.both themselves and the administration.5 On September 16, 1964, Dean of Students, Katherine Towle, sent a letter to all "presidents, chairmen, and advisors” of students activities stating that henceforth .no tables used by political groups to collect money and recruit would be allowed in the Bancroft and Telegraph en- trance, and that the dissemination of unapproved literature fl 5Heirich & Kaplan, p. 22. and other activities on off-campus political issues would be prohibited.6'7 On September 17, twenty organizations formed a United Front to protest the new rules. The groups ranged in inter- est from radical-socialist groups, religious groups, Young Democrats and Republican Clubs, including Youth for Goldwater.8 Interested students at first tried to reason with the university and.expressed their Opinion that the new ruling was unjust. As the university was unwilling to yield, 6Editors of the California Monthly, "Chronology of Events: Three Months of Crisis, Lipset &.Wolin, p. 100. 7There has been much controversy over the reasons for this attempt at reducing political activity on campus. Most speculation, however, seems to center around the Oakland Tribune, a newspaper owned by former California Senator WiIIiam Knowland. The fact that the newspaper was picketed for allegedly discriminatory hiring practices during the summer of 1964 by Campus CORE certainly was not looked on with an approving eye at the "Tribune," not to mention the Civil Rights activity in the San Francisco Bay area the preceding fall. The final straw came, however, at the Re- publican Convention in July of 1964. Scranton supporters organized a pro-Scranton rally originating on campus and taking place at the convention without getting official permission from the university. Senator Knowland, a Gold- water supporter asked why this had been permitted in an editorial. FSM.supporters felt that this editorial caused pressure to be brought to bear on the university. 8Hal Draper, Berkeley: The New Student Revolt (New York, 1965) . 32. It shogld be noted that once the tactics of the FSM turned to civil disobedience the political right groups tended to leave the FSM as they disagreed with these tactics. the students' next move was to disobey the university rul- ing. They set up their tables and handed.out unapproved. literature against the university regulation. Five students were suspended and legal charges were placed against one of these students. The FSM was born out of these actions. Thus one issue of the FSM was very clearly that of "free speech." Yet a great many pamphlets and flyers of the FSM complained about education at Berkeley, i.e., the students' role in the university in comparison to the role of other segments of the university. The FSM members, as put forth through their literature, believed that the two issues of free speech and the quality of education were inseparable: ”In contrast to this tendency to separate the issues, many thousands of us, the Free Speech Movement, have asserted that politics and edu- cation are unseparable, that the political issue of the first and fourteenth Amendments and the educational issue cannot be separated. In place of 9great university“ we have said "impersonal bureaugracy," "machine" or I'know- ledge factory" ... From the point of View of the FSM, the issues were not separable because it was the administration's use of coer- cion that violated their constitutional rights and this same use of coercion which hindered their education. “We get a four-year-long series of sharp staccatos: eight semesters, forty courses, one hundred twenty or more "units," ten to fifteen impersonal lectures per week, one to 9The Free Speech Movement, "We Want A University," Lipset and Wolin, p. 211. thrl led Ove rec tio tes gur twe The FSM pa; to divisio munity. University faculty an: He fes: pubj fes: ser‘ Again we ge 9111f they : 00.1 haw three oversized discussion meetings per week led by poorly.paid graduate student "teachers." Over a period of four years the student-cog receives close to forty bibliographies; evalua- tion amounts to little more than pushing the test button, which results in one hundred re- .gurgitations in four years; and the writing of twensy to thirty-five ”papers“ in four years, The FSM pamphlet writers implied and made direct references to divisions between various segments of the academic com- munity. For instance a FSM pamphlet entitled "We Want A University" complained of the divisions between students and faculty and between faculty and faculty: He (the student) loses contact with his pro- fessors as they turn more to research and publishing and away from teaching. His pro- fessors lose contact with one another as they 1 serve a discipline and turn.away from dialogue. Again we get.a glimpse through the eyes of the FSM into a gulf they felt divides the students and the faculty. ...the overwhelming majority of faculty members have not been permanently changed, have not joined our community, have not really listened to our voices--at this late date. For a moment on December 8th, eight hundred and twenty-four~ professors gave us all a glimpse--a brief, glorious vision--of the university as a loving community. If only the Free Speech Movement could have ended that day. FSM participants not only saw a gulf between faculty and students, and one between faculty, but they also saw an 10The Free Speech Movement, Loc. cit., p. 211. llHeirich & Kaplan, p. 214. 12Heirich & Kaplan, p. 210. 10 isolation of the student from other students. Gerald Rosenfield, a pamphlet writer for the FSM, describes the feeling of communality obtained from a civil rights demon- stration and then related it to the emotions derived from the FSM. Rosenfield states: "...we stayed and lived together that night and through the next day, and when it was over we were no longer strangers to one another For twenty-four hours we were a community." Again, in another pamphlet the same issue of the students' isolation from his fellow student is found. “Although our issue has been free speech, our theme has been solidarity. When individual members of our community have acted, we joined together as a community to jointly bear the re- sponsibility for their actions. We have been able to revitalize one of the most distorted, misused, and important words of our century: comrade. The concept of living cannot be separ- ated from the concept of other people. In our practical fragmented society, too many of us have been alone. By being willing to stand up for others, and by knowing that others are willing to stand up for us, we have gained more than political power, we have gained personal strength. Each of us who has acteg, now knows that he is a being willing to act." Another possible.division of the academic community exists between the administration and the students. It is the ad- ministration that is seen as the enemy by the FSM. "The University's power structure is explicitly modeled after that of the corporation. We have a Board with final and total authority; a Presi- dent and Chancellors responsible only to it; and 13Gerald Rosenfield, “Generational Revolt and the Free Speech Movement." Paul Jacobs &.Saul Landau, The New Radicals: A.Report With Documents (New York: 1966) p. 215. 14The Free Speech Movement, p. 208. 11 a mass of students and faculty with no rights except those they can extract by the threat of direct action."1 Again, we find this same complaint of the administration holding all the power to the exclusion of other segments of the university. “At the present time, University regulations governing the form of expression on the cam- pus are promulgated by the administration, while other segments of the University com- munity are limited to a purely advisory capacity.“ If the administration has full power there might be little need for contact.with students in order to run the uni- versity. Thus there might be little contact between ad- ministrators and students. The FSM membership thus felt they had two inter- related problems; the problem of a stifling of free speech by the administration and the problem of the students' lack of power and isolation within the academic community in comparison with the faculty and administration. These pro- blems were felt to be so severe that Mario Savio, a leader of the FSM, stated from the steps of the Administration Building: "There is a time when the Operations of the machine become so odious, make you so sick at heart, that you can't take part; you can't even tacitly take part. And you'vegot to ‘ 15Marvin Garson, "The Free Speech Movement,“ In Draper, p. 220. 1 6ACLU "The Campus And The Constitution," In Draper, p. 240. 12 put your bodies upon the gears and upon the wheels, upon the levers, upon all the appara- tus, and you've got to make it stop. And you've got to indicate to the peOple who run it, to the people who own it, that unless you're free the machine will be prevented from working at all."17 The Committee for Students Rights Prior to the academic year of 1962-1963, there was almost no radical activity on the East Lansing campus of Michigan State University. There appeared to be only one radical or leftist organization, "The Young Socialist Alliance.” As of 1962—1963, however, some Michigan State stu- dents became vitally interested in university rules and regulations. The first sign of political activity occurred in response to the "Speaker Rule" then in effect on campus. The Speaker Rule stated that no non-university person could be brought on campus for the purpose of giving a public speech unless he was first cleared by the “Speaker Committee." During the week of October 18, 1962 the Campus Club Conference (CCC) was organized, composed of the Presi- dents of the: A11 University Student Government (AUSG) The Young Socialist Alliance The Young Democrats The NAACP The International Club The Campus United Nations 17Paul Jacobs and Saul Landau, The New Radicals: A Report With Documents (New York: 1966) p. 61. 13 The Forensic Union The National Student Association The reason for the formation of the CCC were twofold accord- ing to Jim Garrett, President of the Young Socialist A1— liance: “(1) the Speaker Committee was in direct viola- tion of freedom of speech; and (2) because it denied the student the right to judgg for him- self, what and whom he could hear. On October 18, 1962 the CCC held a gathering off-campus at which three unapproved "Student Non-Violent Coordinating Committee“ (SNCC) leaders gave speeches in violation of the Speaker Rule. Dean of Students, John Fuzak, Head of the Faculty Committee on Student Affairs then asked the committee to investigate.the reasons for the CCC violation of this university regulation. As a result of the committee in- vestigation, those students involved in the CCC were placed on strict disciplinary probation. Bob Howard, the President of AUSG was removed from office by the Faculty Committee on Student Conduct after he refused to resign. Judging from the letters to the editor column of the State News, Michigan State University's newspaper, and the reaction of the Student Congress, the students were dis- tressed by this act. In spite of this free speech issue no major active protest occurred along the lines of the FSM./: Rather, on October 31, 1962 approximately ten to twelve pro- testors picketed a lecture by the Director of the Honors 18C. Chiri, “Ignored Permits For Meeting," State News (East Lansing, Michigan), October 19, 1962, p. l. 14 College in addition to twenty students picketing the ad- ministration building and the football stadium prior to a football game. .Petitions circulated the East Lansing Campus condemning the University's actions and asking for the reinstatement of Bob Howard. Seventeen hundred names were signed to this petition. The head of the Campus United Nations resigned along with the Vice President of AUSG and another AUSG functionary. In addition a flyer was circulated on campus (authors unknown) which said: "...tell your MHA (Men's Housing Association), WIC (WOmen's Inter-Dormitory Council), or Pan- Hel representative to get off campus as Bob Howard, the AUSG President has done and let's stop students from betraying students."19 This flyer foreshadowed by approximately two years the FSM complaint of a segmentation of the student body and the feeling of a lack of community among students. The reason, as far as can be ascertained, for the lack of active protest over the issue of free speech, an issue that caused a tremendous stir on the Berkeley cam— pus two years later, apparently was the desire of the stu- dent to effect the change through established channels. For example, on November 2, 1962, an editorial appeared in the State News entitled, "Let's Fight Through Legal Channels." The editorial said in effect that Howard was wrong for dis- obeying the rules even.if the rules were wrong. If students are to protest, they should do it through established legal channels. 19The flyer was not titled or dated. 15 Spring term and the following school year the first activist group deeply concerned with students' rights on campus surfaced and asserted itself. This group was first known as the Byzantine Anarchist Party and later as the Basic Action Party (BAP). BAP, according to one member, was composed of members of the "liberal left, radical right and moderate middle" ends of the political spectrum. Robert Mazess, the Co-President of BAP, indicated it had 50 adherents and 200 sympathizers and had the following three general aims: "(1) increase student awareness, (2) to return control of the University to students and faculty, and to (3) make AUSG an organisation important and significant to students. BAP members also stated one of their objectives was the elimination of en loco parentis, a cry that was going to be echoed by CSR. Spring term elections were held to select the AUSG president and congress for the next coming school year. Bob Kerr, the winning candidate, campaigned on the asser- tion that if he could not make AUSG effective as a student organization he would do his best to dissolve AUSG. This had a fairly strong appeal to certain segments of the stu- dent body at this time as a result of the impotence of student government as demonstrated by the seemingly arbitrary suspension and removal from office of Bob Howard, the past 20Anonymous, “Byzantine Anarchists Hit Administration Con- trol," State News (East Lansing, Michigan), May 15, 1963, p. 2. 16 AUSG president. Bob Kerr's campaign manager during this period of time was Bob Hencken, the President of the “Young Democrats” who was suspended with Howard. A number of charges were printed in the State News to the effect that Kerr was a member of BAP and that Hencken was an extreme leftist both of which were denied by Kerr as he supported Hencken for the "Speaker's Post" in the student congress. During the academic year 1964-1965, a new group concerned with student rights came into being. This was the Committee for.Student Rights (CSR). CSR did not apply for a charter which would license it as a legitimate student group in the eyes of the student government and the adminis- tration. CSR develOped out of a group with an extremely short history, the Federation for Student Rights (FSR). FSR applied to AUSG for a charter but was turned down because at that time there.was a law in the AUSG.Constitution forbidding the granting of a charter to two groups with the same pro- fessed function. As BAP was still officially active, a charter for.FSR was refused. CSR concerned itself with such campus issues as en loco parentis, women's dormitory hours, requirements for living in off-campus housing, disciplinary procedures, the distribution of unapproved literature, the abolishment of dormitory Resident Assistants reports on students, Civil Rights, and communication channels between students and other segments of the academic community. 17 CSR issued an undated flyer entitled, ”A Descriptive Outline of The Committee for Student Rights (CSR)." The flyer, in stating the reasons for the existence of CSR, listed as its first point a complaint about student partici- pation in the university and as its second point a complaint about the current communication channels. "CSR grew from a group of students committed to certain.principles; they were dissatisfied with the lack of student participation in the university community and the ineffectiveness of the present "channels" for voicing student Opinion..." Again, we hear the same complaint about poor communication channels from an irregularly published series of pamphlets- entitled Logos (CSR's official publication): “Official 21 was printed in bold Channels Cannot be Secret Channels" face. CSR, like the FSM, and like a previous flyer printed after the removal of AUSG President Bob Howard, complained of a lack of community among students: "The future status of students at MSU will largely depend on whether students stand up for other students who have been treated unjustly."22 CSR, like the FSM, sees the administration as the enemy and feels isolated from other segments of the academic community, i.e., the faculty and other students: 21P. Schiff (Ed-): Logos, East Lansing, Michigan: Mimeographed, Volume 1, Number 4 (March 30, 1965) 22F. Schiff (Ed.), Logos, East Lansing, Michigan: Mimeographed, Volume 1, Number 7 August 3, 1965) 18 “The prevailing feeling at M.S.U. (and for good reason) is that once the administration acts--that's it: no one cares, no one will stand up for you if you've been wronged. But when a portion of the faculty comes alive with discussion and action 'the times they are a changing'--for the better." Like the FSM, the CSR also found the university to be coercive and impersonal: "What is a multiversity? ... it is imperson- ality, it is 300 students in one lecture hall with one professor; it is vocational training instead of the search for knowledge; it is an IBM card and a student number instead of a student; it is paternalism and en loco parentis instead of responsibility and freedom; it is production of graduates instead of education of students; it is courses and credits instead of learning; and finally it is a business run by administrators instead of a community of scholars run by scholars. It is gnfortunately, the modern American university."2 Another similarity between the CSR.and the FSM was the issue of free speech. Paul Schiff, a former graduate student at Michigan State, was denied re-admission as a re- sult of writing a Logos editorial advocating the right of students to distribute unapproved literature and denying that the university had a right to prohibit such action. Schiff sued the university. After several months, Court sessions, university committee meetings on the subject, Schiff was again denied re-admission and then was finally re-admitted after making moves to resume his suit. The similarities between the two student movements ends at the comparison of the extent to which students took 23Stuart Dowty, "The American University: Is Democracy Possible,“ Organon, East Lansing, Michigan: Mimeographed, Number II (February 1966). Organon is a CSR publication in magazine form which was published after the printing of LOgos was terminated. part. The bad betwee The FSM he estimated Sums o In dent demor out the Ur movements ments prot &Sked is “Hillel-sit, 19 part. The largest demonstration in which CSR played a part had between 300 and 400 demonstrators with 59 arrested. The FSM had 800 arrested at one demonstration and had crowds estimated at several thousand at their rallies. Summary of Student Movement Complaints In summary, during the early and middle 1960's stu- dent demonstrations began to appear on many campuses through- out the United States. In viewing two separate student movements at two large university campuses, the two move- ments protested common issues: (1) free speech (2) students felt isolated from the faculty (3) students felt isolated from other students (4) students felt isolated from the decision making processes, i.e., the administration. (5) students seemed to be unhappy with the education at large universities; they found it to be coercive and depersonalizing. (6) students at Michigan State University specifically complained of poor communica- tion channels. This research will be concerned with complaints number 2, 3 and 4 only. It will not be concerned with the rest of the complaints listed above. The Diffusion of an Idea A university is an institution concerned with the communication of ideas. One question then that could be asked is given that an idea exists somewhere within the university, in what directions would the idea disseminate 20 through the social structure? Would the idea be more likely to spread from students to faculty or from students to administrators? For example, if a group of freshmen are in favor of a Pass-No Credit grading system, how would it most likely spread through the academic community? Social scientists within many disciplines have con- cerned themselves with the diffusion of an idea, or more specifically an innovation, through a given social system. Rogers (1962) has reviewed over 500 articles concerning the diffusion of an innovation in an attempt to unify this literature. The kind of innovations covered in this re- view ranged from hybrid corn to new medical drugs. The diffusions were attempted in many diverse social systems ranging from a community in India to a group of medical doctors in the American Midwest. Rogers presents the traditional conceptualization of the process an individual passes through in adopting an in- novation. This view consists of five stages.' First the individual becomes aware of the existence of the innovation. Secondly the individual becomes actively interested in the innovation and seeks new information about it. Thirdly the individual attempts to evaluate the innovation and come to a decision of whether or not to try the innovation. The fourth stage in the process is the stage at which the in- .novation is tried on a.temporary basis.with the fifth stage being the adoption of the innovation. 21 Rogers and Shoemaker (in press) recently arrived at an alternative to the traditional five stage process of the adoption of an innovation. This model, like the previous one, represents the mental process through which an indi- vidual passes in making the decision to adopt or reject an innovation. It is not a description of how the innovation is diffused through a social system. According to Rogers and Shoemaker, among the advantages of the new model are that it does not imply that the process always ends in an adoption decision and it does not state the stages which have to occur in a specified order. The new conceptualization is more.explanatory than descriptive when compared to the traditional five stages. Several discreet psychological mechanisms such as "selective perception" and "dissonance reduction" often.play a role in the new formulation. The individual within the process is afforded an active decision making role. The new "concep- tualization consists of four functions or stages: (1) Knowledge--where the individual is exposed to the innovation's existence, and gains some understanding of how it functions. (2) Persuasion-~where the individual forms a favor- able or unfavorable attitude toward the innovation. (3) Decision-—where the individual engages in ac- tivities.which lead to a choice to adOpt or reject the innovation. (4) Confirmation--where the individual seeks re- inforcement-for the innovation decision he has made, but where he may reverse his previous decision if exposed to conflicting messages about the innovation." 22 Rogers indicates that several studies have shown that the adOption rate of an innovation by individuals within a social system approximates a normal distribution. Therefore an individual's rate of adoption can be expressed as a normal score. Rogers has given names to groups of in- dividuals that adopt the innovations at different times and thus fall on different areas of the normal curve. The group of individuals two standard deviations below the mean or the first 2 1/2% of the pOpulation to adOpt the innovation are called "innovators." ,The next two standard deviations or the next 47 1/2% of the population to adopt the innovation up to the mean are called the "early majority.“ The popula- tion of adopters falling in the first standard deviation after the mean are called the "latemajority'I and account for 34% of the adopter.population.‘ The remaining 16% of the population of adopters are classified as “laggerds.” Many different variables affect both the manner and rate with which an individual passes through the ad0ption .process and determines whether an individual will be among the "innovators” or."laggards“ in the frequency distribu- .tion of adopters. For example an individual's innovative- ness depends on a modern rather than a traditional orienta- .tion and "varies directly with the norms of his social .system on innovativeness.“ Another important variable is .the individualls position in his informal social structure and the nature of the informal social structure itself. Col tionship b and the ph Coleman, 6 of social in four di of using a on the inc' started tc records of files. One was hOSpit at a hOSpi Celeman, e at hOSpita With lower those doct the local SIOWer to adopt the Ma. ' 23 Coleman, Katz and Menzel (1966) explored the rela- tionship between the time of first prescribing a new drug .and the physician's integration into the medical community. Coleman, et. al., investigated several different networks of social and professional relationships among physicians in four different cities. This research had the advantage of using a "hard" dependent variable. Instead of relying on the individual physician's memory of when he first ..started to use the new drug Coleman, et. al., used written records of behavior by utilizing pharmacists' prescription files. One professional relationship that was investigated Awas hospital affiliation. A doctor may.have.various statuses .at a hospital from a.full appointment to courtesy privileges. Coleman, et. al., found that doctors with full.appointments at hospitals tended to introduce the drug sooner than those .with lower level appointments. They also discovered that those doctors who attended three or fewer staff meetings at the local hospital (in a two-month period) were 3.6 months slower to try the new drug and were much less likely to adopt the new drug than the doctors who attended more meetings. Many physicians shared offices with other doctors or were part of private clinics. Again it appears that those doctors with medical contacts, i.e., office or clinic part- ners, used the new drug sooner than those doctors without .these contacts. 24 Coleman, et. al., interviewed the physicians in order to obtain sociometric data. They asked questions .designed to explore “Advice and Information Networks,“ "Discussion Networks,“.and “Friendship Networks," in which the doctors are immersed. To investigate the "Advice and Information Networks" doctors were asked: "When you need information or advice about questions of therapy, where do you usually turn?“ From this answer a network of relationships were mapped which indicated that most physicians‘are connected to one .another either directly or indirectly. Coleman, et. al., .found that doctors named as advisorswtried.the new drug earlier than his colleagues who were not named as advisors. They concluded that.the early use of.the.new.drug was dis- .proportionately located at the centers of the "Information and Advice Networks.“ To explore the “Discussion Networks“ physicians were asked: ”Who are the three or four physicians with whom you .most often find yourself discussing cases or therapy in the course of an ordinary week - last week for instance?“ The "Discussion Networks“ while resembling the “Information and AAdvice Networks“ were distinct from it. The "Discussion Networks“ showed many.more reciprocating relationships than -did the “Information.and Advice Networks" which were pri- marily one way (a doctor who is chosen as an advisor rarely .names as an advisor the doctors who have chosen him). Coleman, et. al., found as hypothesized that the more a 25 doctor was chosen as.a discussion partner, the sooner was his first trial of the new drug. The authors conclude that "day to day shop talk" among doctors is important to ‘the decision to try the new drug. The doctors were next asked: "Would you tell me who are your three friends whom you see most often socially?"24 This question enabled the authors to construct sociograms representing the "Friendship Networks.". This network is , similar to the “Discussion Networks" in structure and .in the relationship between the amount one is chosen as a .friend and the time of the first trial of the new drug. Thus the results for all the networks indicates .that the doctor who is integrated into the medical com- munity is more likely to try the new drug earlier than those doctors who are not integrated. 4Coleman, et. al., ~indicate that while their results are correlational a —causal relationship can be inferred. The cumulative curve -of new drug adoptions by integrated doctors is S shaped -indicating new drug.adoption in each month.appears to lead, according to the authors, to a larger number of adaptions -in the following month; i.e., a contagion process is at ~‘work. S-shaped curves.in previous diffusion literature Ihave been alternately interpreted as the result of this “contagion process” or of a normally distributed “readiness » 24If fewer than three physicians were named.the doctor was asked "which three fellow physicians he saw most often socially?“ 26 to adopt.“ It is only the integrated physician that showed this S-shaped function in the drug diffusion research. Coleman, et. al., suggest that the preceding fact argues in favor of the contagion hypothesis and.thus indicates .-the integration variable is causal with the time of first -trial of the new drug.being the effect. Coleman, et. al., found that the different networks . tended to have their effect on the adaption process se- quentially. First, interpersonal influences on the ad0p- ..tion of the new drug Operated through professional ties or .professional relationships between doctors. .Secondly, the -socially oriented-relationships such as the.'Friendship Net- .works" exhibited their.influence in.the adOption process. ‘In addition the authors found that different.communication .channels have their effect during different stages of the ."traditional" adoption process previously cited from Rogers. .-The "detail man“ (the drug company.salesman) and drug com- ..pany mail dominate the “Awareness Stage.‘' .The “Interest . Stage“ is effected by many different.communication channels. “During the "Evaluation.Stage" which leads to the decision to .try the new drug, the informal and the more.professional net- Vworks influence the doctor's decision (in addition to profes- . sional journals).25 25The authors presented communication channels.for only the first three stages.of the five-stage process. It is likely that the “Trial Stage” and "Adoption Stage" use the same channels of communication (plus their own experience) as in the third stage.as further evaluation would be taking place. 27 Coleman, et..al., concluded that while the formal or institutional communication networks Of the medical community .are determinants.of the speed Of drug adOption it was not as important as the informal communication structure. The in- .formal communication network Of a large university is the topic Of investigation Of this dissertation. The University as a Stratified Social System The study Of the university also Offers an Opportunity to investigate a simplified stratification system. A uni- -versity, unlike some other social systems,.has only three .primary functions to be performed, or roles tO be played; .that of student, faculty and administrator.. Within the . pOpulation playing.the student role, it is possible to make status distinctions between individuals at the freshman, SOphomore, junior, senior and graduate student levels. . Within the population.p1aying the faculty role status dis- tinctions can be made between individuals at the Instructor, . Assistant Professor, Associate Professor and Professor levels. Sociologists, according to Tumin (1967), differen- tiate three paths tO the attainment of a status. A status ..can be ascribed (assigned or inherited),.achieved (gained .by one's own effort).or Obtained through maturation (reach- ..ing a certain age,-e.g., voting age). Tumin states that .while there are three distinct methods for attaining a 28 status,in no society is there only one method Of acquiring a given status. At a university a status change among students, i.e., .a change Of class levels, is accomplished through the stu- -dent's classroom achievements. When a student's records Hindicate that he has enough academic credits to become a sophomore he gains the status and rights Of a SOphomore. Among the faculty the criterion for changing rank or status is not as clear as it is for undergraduates. Again it would appear as if the major road to the attainment Of a higher status is again achievement. If a junior faculty mem- sber exhibits academic success represented by scholarly publi- -cations, carries out his administrative responsibilities, and is reputed to be a good teacher (or at least not a bad tea- cher), he is a likely candidate for promotion. Maturation, .however, in addition to achievement can also play a role in .the attainment Of a higher status for a faculty member. A gfaculty member's age, date Of receiving his doctorate, the amount Of time since his last promotion, etc., can influence the decision to promote the faculty member. According to Tumin the essence of social stratifi- cation is the assignment Of members Of,a social group to a hierarchy Of positions that are unequally rewarded with ,"power' (the ability to Obtain one's goals even against .Opposition), “prOperty“ (“rights over goods and services“) .and “evaluation“ (the "societal judgment that a status is more prestigious and honorable than others“). At,a 29 university the inequality Of rewards in terms Of property .is striking. Undergraduates do not receive a salary for playing the role of a student, in fact they pay the uni- versity tuition for the right to be a student.26 Faculty members and administrators on the other hand do receive salaries for fulfilling their functions. Again, an in- equality Of rewards is noted, for individuals fulfilling different functions in the university. Students are not allowed to drive on campus during the day and must keep their cars in specially designated lots. Graduate assist- ants On the other hand,.are permitted to drive on campus and park in any lot on approximately half the campus. While faculty and staff.are permitted to drive on campus and park in any lot they desire. Not only are.rewards distributed unequally tO indi- -viduals playing different roles or fulfilling different functions, but rewards are distributed in an unequal manner to different strata within a role. For example, freshmen and SOphomores are Officially not allowed to declare a major until they are juniors or seniors. Seniors are given the first opportunity to select football tickets, followed by juniors, SOphomores and freshmen.27 In.viewing the 26Students, of course, receive an education from the uni- versity in exchange for their tuition. 27The rewards being discussed are indigenous to Michigan State University with many Of these rewards being idio- syncratic to this campus. The author feels, however, that at other campuses the reward structures are similar. 30 faculty, the same step progression in the distribution Of “rewards is recognizable. For example, in looking at faculty .pay guidelines it is.found that Instructors are the lowest .paid faculty members, followed by Assistant Professors, Associate Professors, with Professors being the most re- warded segment Of the faculty. Administrators, on the average, are probably at least as well rewarded financially (as are the Professors.28 It would appear that administrators, in some matters, have more power tO exert than do either students or faculty. "For example, students, in order to change university regu- slations, must seek the approval Of either some branch of the .administration or the faculty. A faculty member also has .more power than a student. A faculty member gives grades, .assigns work to be performed by the student, etc., while the student has little effect on the teaching methods Of this faculty member...The faculty in regard to some matters, are dependent on the administration. For example, adminis- trators have control of the purse strings. Academic departe ments can only request certain fundings; however, Deans and sother administrators have some latitude in rewarding funds. A Dean could decide to strengthen one department at the ex- pense of another. A Dean also has a rarely used Option to approve promotions.and.pay raises among the faculty of his 28See the Ss section for the definition of administrators as used In this study. 31 college thus possibly overriding a decision of the tenured faculty. In addition, faculty members are elected to the "Academic Council," a governing body Of the university, while Deans and some central administrators are members via their administrative position. In conclusion, it would appear that when the roles played in an academic community are ordered according to their status administrators are on tOp, the faculty second and the students third. If the strata within each of these roles are viewed they would appear as diagrammed in Figure 1. FIGURE 1. The university viewed as a stratified social system I Administrators29 . 1) Professors ——(2) Associate Professors II Faculty ~—{3) Assistant Professors 4) Instructors 1) Graduate Assistants 2) Seniors III Students (3) Juniors 4) SOphomores 5) Freshmen The Advantages and Disadvantages to Viewing the University As a Stratified Social System. The advantages to viewing the university as a strati- fied social system are relatively clear cut. Unlike a small 29Administrators are treated as one undifferentiated group in the present study despite the fact that administrators also are differentiated into statuses. Administrators were treated as an undifferentiated group.as the hypotheses to be presented does not call for finer distinctions. 32 city the various strata Of a university are well defined by the social system itself. There is no question Of whether an individual is a sophomore or a junior, his records clearly indicate his status. In contrast, the usual classification scheme used in a city, i.e., lower middle class, upper mid- dle class, etc., are not "clear” and are determined by a number of variables such as income, occupation, etc. In addition the university has relatively few roles, and those roles that do exist are clearly interrelated in regard to function. There are dangers and disadvantages in viewing the university as a stratified social system. The university is 921y_an upwardly mobile system. The failures do not lose status, they leave the social system. There also could be a danger in generalizing from a simple system to one that is more complex. Many important variables may not exist in the simplified system that dO have an effect in a more complex system. Objectives Of the Current Research The purpose of the current study is to explore the informal social structure and communication channels that exist within a stratified social system that is a large uni- ‘versity. The social structure will be viewed and considered as to how an idea would be diffused through it. 33 Specifically it is hypothesized, as a result Of the investigation of the complaints during the FSM at Berkeley and the CSR at Michigan State University that: (1) Students are not integrated into the academic community. (a) students are socially separated from faculty members in comparison with faculty members and administrators. (b) students are socially separated from the administrators in comparison with faculty members and administrators. (c) students are socially separated from other students. The measure Of a student's integration into the academic community or its inverse, the student's separation from other segments Of the academic community, will be measured by determining the length of the informal communication channels linking students to other students, faculty mem- bers, and administrators. These hypotheses will be further clarified in the following section in terms Of the technique used to test the hypotheses and previous research performed with the technique. It is further hypothesized that administrators will have shorter communication channels to other segments of the academic community than do either the students or the faculty. Leavitt (1951) studied four different patterns of communications in five-man groups that had been given a common problem to solve. The problem was for each group to determine what symbol was held in common by its membership from a variety Of symbols held by individuals in the group. 34 The communication pattern, i.e., the arrangement Of Open communication channels with which one group member may communicate to another member (not all communication chan- nels were Open) during the period in which a solution was sought were fixed by Leavitt. The groups were given sev- eral trials in which to establish a problem solving proce- dure in order tO clarify the role each member was to play in reaching the solution. Leavitt found that the most "central“ individual in the pattern, i.e., the individual with shorter communication channels to other group members, generally made the decisions for his group. He also found that the individual who was most central was recognized as the leader most Often by the other members Of the group. Thus as individual administrators have broader decision making responsibilities than do other segments of the academic community. It is expected that they will have shorter communication channels to the other segments Of the academic community. CHAPTER II METHOD The Technique The investigating technique used in this study was originated and first used by Milgram (1967, 1969). He called it the "'Small World' Technique," a phrase which according to Milgram (1969) has long been a common expres- sion of speech, but was first utilized in the social sci- ences by IthdelPOOl. The following illustrations should help explain the question the Small World Technique at- tempts to answer and yield some insight about the method. The population in a given social unit such as the United States may be viewed as approximately 200,000,000 points; each point representing one individual from the 200,000,000 individuals residing in the United States. These people, represented as points, are not isolated, they have acquaintances.1 Each acquaintanceship between any two 1In fact the average individual has approximately 500 ac- quaintances according to Gurevitch (1961). Gurevitch asked a variety Of individuals to keep a record Of the people they came in contact with.during a 100 day period. Surprisingly, the average person came in contact with roughly 500 persons during this period. 35 36 individuals Of this population can be represented by a line linking the two individuals that are acquaintances. If each acquaintanceship was linked by these lines, the re- sulting diagram would appear to be a very complex network of acquaintances. If this was diagrammed, one would readily Observe that no individual is directly connected to every other individual via an acquaintanceship. However the vast majority Of individuals can be indirectly connected, i.e., connected through an acquaintance, to a vast number Of peo- ple they do not know personally. For example, Albert is directly acquainted with John as they spend Saturdays to- gether at the town dump shooting rats. John is directly acquainted with Richard as on Tuesday nights Richard and John go bowling together. Albert and Richard have never met. Thus they are not directly acquainted. However, one may say they are indirectly acquainted as Albert knows Richard through John. If Albert had to deliver a message to Richard and.was restricted so that he could only hand the message to someone he personally knew, he could hand the message to John who could hand it to Richard. Thus it may be said that Albert is indirectly acquainted to Richard through John. This is the principle on which the Small World Technique is based. In the Small World Technique an individual, who Milgram calls the "Starter Person,II is given a packet Of instructions which includes the name.of a second individual who Milgram calls the “Target Person.“ “The Starter Person 37 is asked to transmit the packet Of instructions to the Target Person. However, the Starter Person is re- stricted so that he can only hand the booklet to an indi- vidual he knows according to a certain criterion; e.g.,. he must know the person to whom he will give the packet Of instructions on a first name basis. Failing to meet the criterion so as to pass the packet Of instructions to the Target Person directly, the Starter Person is requested to select an individual from his pool Of acquaintances, that he does know according to the criterion who would have a better chance Of knowing the Target Person. He is asked tO pass the instructional packet along to this individual. The second person in this chain, providing that he is not the Target Person, is asked to follow the.same procedure as are all the other people involved in the chain. This process lasts until a person is found who can pass the in- structional packet directly to the Target Person accord- ing to the criterion or the booklet is discarded or lost. The Target Person is requested to hold the instructional packet for the experimenter. To summarize.then, if the instructional packet reaches the. Target Person it can be stated that the .Starter Person is indirectly acquainted with the Target Person ‘through the group Of intermediaries that transmitted the instructional packet from the Starter Person to the Target Person. Thus through this technique it is possible to trace a.chain of people that link the Starter Person to the 38 Target Person. Both the number of and characteristics of the intermediaries that link the Starter Person tO the Target Person are the major dependent variables of inter- est. TO Obtain these data each individual who takes part in a study using this technique is asked to fill out and return a postage paid business reply card. Several studies have been carried out by Milgram and his colleagues using the Small World Technique. In all these studies Milgram and his associates asked the S8 to follow the same criterion: "IF YOU KNOW THE TARGET PERSON ON A PERSONAL BASIS, MAIL THlerOLDER DIRECTLY TO HIM (HER). DO this only if you have previously met the target person and know each other on a first name basis. “IF YOU DO NOT KNOW THE TARGET PERSON ON A PERSONAL BASIS DO NOT TRY TO CONTACT HIM DI- RECTLY. INSTEAD, MAIL THIS FOLDER (POST CARDS AND ALL) TO A PERSONAL ACQUAINTANCE WHO IS MORE LIKELY THAN YOU TO KNOW THE.TARGET PERSON. You may send the folder on tora friend, relative or acquaintance, but itzmust be someone you know on a first name basis."l They placed in the instructional packet the Target-Per- .son's name and information pertaining to him.such as his address, occupation, organizational membership and his busi- ness address. Travers and Milgram (1970) utilized a stock broker .residing in Sharon, Massachusetts and working in Boston as the Target Person. Three different ”Starter“ populations y ZQuoted from Milgram (1969) One form Of the instrument is reproduced on pp. 110-111 Of this source. 39 were used. One Starter population was randomly selected from the Boston area; i.e., proximal tO the “Targets" home. The second and third pOpulations came from the state of Nebraska (distal to the Target's home); the second pOpu- lation was randomly selected while the third population was "systematically chosen" for ownership Of blue-chip stocks. Through this design Travers and Milgram hOped to assess the relative effects of the Target Person's occupational con- tacts and the geographical distance between the Starter Person and the Target Person. The authors found that .29% Of the instructional packets that were started reached the Target Person taking a mean Of 5.2 intermediaries to complete the chain. When the completed chains were separ- ated by their approach to the "Target," i.e., either through the Target's business contacts or through his residence, it was found that the business contacts provided a shorter route than did the residence approach (a mean Of 4.6 intermediates compared to 6.1 intermediarieS). The authors also found a significant difference between the locations Of the ”Starters.“ Boston Starters had rela- tively shorter numbers Of intermediaries than did the Nebraska Starters that were randomly selected (4.4 intermediaries eoomu .manm mm muoaxoom omm mo annoy w you mumaxoom m w>Hmoou mucoosum mm muwaxoom omm mo Hmuou o How muoaxoom m O>Hooou auaoomm mm muoaxoom omm mo Hmuou o How muoaxoon m Odom .mEUd mm muoaxoom OHH mpmHROOh N o>wooou .mEOd mm muoaxoon m Odom .mfiom mm muoaxoom oaa mumaxoon m F>floomu mucoooum mm mumaxoon m Odom .mEO¢ mm muonoom OHH muoaxooo m O>Hooon muasomm mm muoaxooo m Ocom .mEOd mm numaxoom omm mo Hmuou o How muoaxoon m Odom mucoosum mm muwaxoom OHH muoaxoon m O>Hooou .m96< mm nuoaxoon m comm mucoooum mm mumaxoom OHH nuoaxooo N m>flooou mucoosum mm muoaxoon a pawn mucoosum mm mumaxoom oaa muoaxoon N o>flmoou muasomm mm mumeOOh m Odom mucmosum mm muoaxoom omm mo Hmuou w you nuoaxoon m comm auaoomm mm mumaxoom oaa mumaxoon N m>eooou .mEO< mm muoaxoon N comm muasomm mm muwdxoom OHH mumsxoon m v>aoomu mucmosum mm muoaxoon m Odom auasomm mm muoaxoom OHH nuoaxoos N o>wooou auaoomm mm muoaxoon m noon avasomm mm muoumuumeceao< cmflmoo Housmafluomxm one mucmosum mBmUm¢B muHsomm .N HMDUHh muoumuu Imacwao< mflgmfiugflm muasomm SHSIHVIS 50 physical facilities grew at a tremendous rate. During the school year 1967-1968 there were approximately 300 adminis- trators, 2,300 faculty members (instructors to full profes- sors), 32,300 undergraduate students and 7,700 graduate students. CHAPTER III THE RESULTS1 The level Of S cooperation was excellent. From the 990 instructional booklets used in the present study some 69% reached their assigned target. This completion rate is approximately twice the level Obtained by Milgram and his associates. Table 1 shows the prOportion Of the instructional booklets started, the prOportion that were completed, and the prOportion started that were completed for all nine starter-target combinations. Approximately 94% of the individuals who were handed the instructional booklet cooperated by passing it along tO another person. This compares to the best rate Of 82% reported by Korte and Milgram. Table 2 shows the proportion Of the SS that OOOperated by passing the instructional booklets tO another individual. 1Many tables Of conditional probabilities will be presented within the result section. These tables are only segments of larger tables tO be found in Appendix B. The complete tables will not be presented in the text for several rea- sons: (1) Because Of space limitations, (2) rarely will all Of a single table be needed to make a point, and (3) to keep the conditional probabilities pertinent to the discussion proximal to the area Of the text where they are being discussed. 51 52 TABLE 1. The prOportion Of the instructional booklets started, the prOportion that were completed, and the proportion started that were completed for all nine starter-target combinations The The The Number PrOportion Proportion Completed Started Completed The Number Started Faculty-Faculty .955 .891 .933 Student-Faculty .809 .527 .652 Administrator- Faculty .982 .927 .944 Faculty-Student .946 .518 .548 Student-Student .773 .373 .482 Administrator- Student .982 .591 .602 Faculty- Administrator .982 .855 .870 Student- Administrator .764 .527 .691 Administrator- Administrator .982 .955 .972 TOTAL .908 .685 .754 COOperation, or_its inverse a failure to cooperate is not a random event. Table 2 indicates that undergraduates do not COOperate as Often (.914) as do the faculty (.961) (Z=4.80, p <.001) or administrators (.965) (Z=5-10, p <.001). The Validity Of the Small World Method Before exploring the results in detail it would be wise to first examine the validity of the Small World Method and as.a consequence the validity of the findings tO be reported in subsequent sections. 53 TABLE 2. The proportion Of a given status group that cooperated with the study The Total N on Which Proportion the Proportion is based Freshman .916 308 Sophomores .914 429 Juniors .917 364 Seniors .920 386 Graduate Students .922 244 Instructors .949 98 Assistant Professors .954 280 Associate Professors .954 197 Full Professors .971 419 Administrators .965 818 TOTAL .939 3543 (from Appendix B, Table 13) The concept Of validity will be separated into two forms for the purposes Of this discussion. The first form Of validity, the 'traditiOnal' form, refers to the ability of the instrument to measure along a certain.specified di- mension the variable or set Of variables it was designed to measure. The second form of validity refers to the general- izability Of the results of specific.studies to other situa— tions or populations. This form Of validity is referred to as 'external validity' by Campbell and Stanley (1963). A measure Of 'concurrent validity' (Cronbach and Meehl, 1955) was Obtained to test the first form Of validity described above. An independent criterion was selected and 54 was compared with the results from the Small World Method. The independent criterion used in this validation was the selection of roommates by undergraduates. This was com- pared to the undergraduates selection Of the next individual to receive the instructional booklet on its road to the Target Person (using the Small World Method). For the purposes of the criterion both male and fe- male wings Of a campus dormitory in addition to an Off- .campus apartment complex were randomly chosen for interviews. A total of 88 living units were asked for interviews with 100% of those living units COOperating. The students that answered the door were asked the following questions: (1) Are you a Freshman, SOphomore, Junior or Senior? (2) Is your roommate (or roommates) a Freshman, SOphomore,-Junior or Senior? (3) Did you select your roommate or was he as- signed to the same living unit through the university or did you find each other through a newspaper.advertisement? From the total Of.88 living units.61.units housed roommates that had selected each other to live with. It is these 61 units that are of interest. Table 3 represents the fre- quency Of undergraduates residing with a peer across class ..levels, i.e., a Freshman living with another Freshman, a Sophomore with another SOphomore, etc. From viewing Table 3 it is quite clear that students generally select their-peers to live with. Ax2 was com- puted to test the null hypothesis that these results had 55 TABLE 3. The frequency of residing with a peer across undergraduate class levels Peer Non-Peer Freshman A ll 0 Sophomore_ 17 4 Junior 13 3 Senior 8 5 occurred by chance. A X2 = 103.82 was obtained yielding a p value less than .001 (3 d.f.). Thus the null hypothesis was rejected. TO compare the results from the Small World Method to the criterion presented above a problem.must first be solved. In selecting a roommate a student can choose any individual he desires to live with. The Small World Method does not allow the participants this range of choices. Rather, the participant is asked to find an individual from his pool of acquaintances that has the best chance of send- ing the instructional booklet on to the Target Person (if he knows the Target Person he is further restricted .as he is instructed to pass the booklet to the Target Per- son). This places a "teleological strain,“ a strain that is target directed, on the choice being made. To counter- balance this strain no single one of the nine starter- target combinations (e.g., a faculty starter to a student target) was used as this creates maximum strain toward one target type. Rather, a table of conditional probabili- ties was computed.from all nine starteretarget combinations 56 so as to balance the strain by maximizing it for all tar- gets. Thus there is no greater strain toward one target type than for either of the other two target types. The results using the Small World Method, as Table 4 illustrates, shows that undergraduates selected their peers more Often than other groups to receive the instructional booklet. TABLE 4. The conditional probabilities that an under- graduate from a particular class or status will send the instructional booklet, to another undergraduate of a particular class or status across all nine starter-target combinations Receivers Freshmen Sophomores .Juniors Seniors N 2 Freshmen .464 .192 .140 .049 308 3 Sophomores .100 .422 .182 .084 429 e Juniors .099 .170 .319 .170 364 : Seniors .018 .109 .200 .389 386 (from Appendix B Table 13) Freshmen passed the instructional booklets to other fresh- men with a greater probability than to sophomores (Z = 7.56, p <.001), juniors or seniors.2 Sophomores passed the in- structional booklets to other SOphomores with a greater probability than to juniors (Z 2 8.00, p <.001), freshmen 2The standard.error of the estimate.is largest when a pro- bability is at .50 and decreases as the probability deviates from .50. The two probabilities closest to each other were tested. These probabilities were closest to .50. Thus the numerator (the difference between the probabilities) of the Z test was at its minimum and the denominator (the standard error of the estimate) was at its maximum. Any subsequent test of a peer selecting another peer versus a non-peer-has to produce a bigger Z.than the one reported. 57 or seniors. Likewise juniors passed the instructional booklets to other juniors with a greater probability than to either sophomores or seniors (z = 4.81, p<.001), or freshmen. Again, with seniors it is found that seniors passed the instructional booklets to other seniors with a greater probability than to juniors (Z = 5.91, p<.001), sOphomores and freshmen. Table 4 also indicates that the .tendency for students to select a peer as a roommate is stronger for freshmen than for seniors. Likewise the ten- dency to select a peer to receive the instructional book- let in the .small world situation is weaker for freshmen than for seniors (Z = 2.03, p<.05). Thus as the results in the criterion situation yield similar relationships to the .results from the Small WOrld Method the Small World Method may be said to be valid. The results.of the present study also appear to be externally valid or generalizable to other student pOpula- tions on other.campuses. Lundberg and Beagley (1943) studied student social.structures at.a small.eastern women's college using a standard sociometric device; they asked: "If it were possible for you to keep in touch with only three students after.you leave college, which three would you choose?" They discovered that all students, regardless of class level, selected their peers to members Of other classes. Lundberg, Hertzler and Dickson (1944) reported similar attraction patterns among the residents of four .women's dormitories at.a '1arge university.‘ Smucker (1946) 58 reported similar results on yet another campus as did Priest and Sawyer (1967). As a sample of the results from the present study are in agreement with a validation criterion and also in agreement with the results of several other studies per- formed with different student populations, the Small World Method appears to be a valid technique. .The Social Distance Between Faculty, -.Students and Administrators The Small World Method yields two possible de- pendent measures that reflect the structure of a social ,system. The first measure is the number Of intermediaries required to link the starter person 'to the target per- son. The second measure is the probability that a member .Of a given social status will pass the instructional book- .let to members of the same social status or to members of different statuses. The first dependent measure described tabove is the Operational definition Of (social distance as defined in this.study.and will now be discussed. Table 5 illustrates the mean number of intermediar- ies required to link the Starter and Target for each of ,the nine starter-target combinations. As one can readily Observe from Table 5, the hypotheses were confirmed. Students are isolated from all segments of the aca- .demic community including their fellow students. In fact, the mean number of intermediaries required to link students 59 TABLE 5. The means and standard deviations Of the number Of intermediaries required to link the the target for each of the nine starter to starter-target combinations STARTER TARGET TYPE TYPE Administrators Faculty Students Administrators Yéo.93 iél.31 §é4.26 S =0.67 S =0.69 S =2.70 1 l l N=55 N=55 N=45 Faculty Yél.64 §s2.23 225.55 Sl=0.87 Sl=l.34 Sl=3.72 N=54 N=53 N=40 Students ié3.69 ié4.26 224.11 Sl=2.04 Sl=2.36 Sl=2.62 N=46 N=40 N=33 as starters or targets to all three segments of the uni- versity is 4.4 with the lowest number of intermediaries (3.7) occurring with student starters to administrator targets and the largest number of intermediaries (5.6) occurring with faculty starters to student targets. The mean num- ber of intermediaries needed to link students, either as a starter or target to the three.segments of the academic community appears to approach the number of intermediaries found by Milgram and.his associates to be required to link any two members of the U. S. taken at random (approximately 5.0 intermediaries). However, differences in the patterns Of the non-completed chains within the studies performed by . Milgram and his associates and the present study may change the results of this comparison. .the following section. This will be discussed in 60 It was also hypothesized that students were not only separated from faculty members, administrators, and their fellow students on an absolute basis (as shown above) but also require more intermediaries to complete their chains with faculty members or administrators than do the other two groups. As hypotheses were made, t-tests for matched samples were used as a planned comparison method. Individ- ual a was set at p < .01 to minimize the level of overall a. The hypothesis was confirmed. Student starters re- quired more intermediaries to reach either a faculty target or administrator target than did administrator starters or faculty starters. Student starters required 4.26 intermedi- aries to reach a faculty target while administrator starters required 1.31 intermediaries (t=7.30, df-39, p < .001) and faculty starters required 2.22 intermediaries (t=4.72, df=39, p < .001). Student starters required 3.69 intermediaries to reach an administrator target while faculty starters required 1.63 intermediaries (t=9.30, df=45, p < .001) and adminis— trator starters required .92 intermediaries (t=9.12, df=44, p < .001). Student targets required more intermediaries than did faculty targets or administrator targets to be reached by both faculty starters and administrator starters. Facul- ty starters required 5.56 intermediaries to reach a student . target in comparison to 2.22 intermediaries (t=5.49, df=38, p < .001) to reach a faculty target or 1.63 intermediaries (t=6.83, df=38, p < .001) to reach an administrator target. 61 Likewise, administrator starters required 4.26 intermedi- aries to reach a student target in comparison to 1.31 in- termediaries (t=6.93, df=44, p < .001) to reach a faculty target or .92 intermediaries to reach an administrator target (t=8.01, df=44, p < .001). In conclusion, the re- sults indicate that it.requires more intermediaries to link student starters and targets to both the faculty and ad- ministrators than to link either faculty starters and tar- gets Or administrator starters and.targets. Given this evidence and the absolute size of the chains involving students, it would appear that students.are isolated from the rest of the academic community. From Leavitt's experimentation with five-man groups, it was hypothesized that administrators would have shorter communication channels (a smaller number of intermediaries) to faculty, students, and administrators than do either the faculty or students._ This hypothesis was confirmed in part. Administrator starters required 4.26 intermediaries to reach student targets compared to 4.11 intermediaries for student starters and 5.55 intermediaries for faculty starters. Thus the administrator starters did.not.have statistically significant shorter communication channels to student tar- ,gets in comparison.to faculty and student starters. Admin- istrator starters did,.however, reach faculty targets and administrator targets requiring fewer intermediaries than did faculty or student starters. .Administrator starters required 1.31 intermediaries and .92 intermediaries 62 .respectively to reach faculty targets and administrator targets while faculty starters required 2.22 intermediaries and 1.64 intermediaries (t=4.23, df=52, p < .001), (t=4.83, df=42, p < .001). Administrator starters also required fewer intermediaries than student starters to reach ad- .ministrator targets or faculty targets (these comparisons were made previously). Administrator targets also required fewer intermedi- aries than do faculty and student targets to be reached by administrator and faculty starters. An administrator starter requires .92 intermediaries to reach an adminis- trator target, 1.31 intermediaries to reach a faculty target (t=2.93, df=53, p < .005) and 4.26 intermediaries to reach a student target (t=8.01, df=44, p < .001). Likewise, faculty starters required 1.64 intermediaries .to reach an administrator target in comparison to 2.22 in- .termediaries to reach a faculty target (t=2.56, df=51, p < .01) or 5.55 intermediaries to reach a student target .(t=6.84, df-38, p < .001). Student starters did not reach administrator targets with less intermediaries than faculty or student targets. When the length Of administrator.communication chan- nels are compared to the communication channels of faculty and students, it would appear that administrators have .shorter communication channels to the faculty and other .administrators. Administrators do not have shorter com- munication channels to students in comparison to faculty and students. 63 Leavitt (1958) suggests that communication is ex- tremely important to the functioning of an organization: From management's perspective, we can think of ... (an organization) ... as an elaborate set of interconnected communication channels designed to collect and collate, analyze, and sort out information; also as a system for making deci- sions, acting them out, getting feedback infor- mation and correcting itself. If Leavitt (1958) and others (Dorsey, 1957; Thayer, 1967) are correct as to the importance of communications in organizations, it is interesting to ask if the lack of short informal communication channels to students mirrors a fault in the organizational structure of the university. The Relative Size of the Groups and Its Effect on Chain Lengths One question that may be posed is whether the dif- ferences in the chain lengths reflect relative differences in the sizes of the three groups or possibly some normative prohibition of contact between students, the faculty and administration. If the relative size of the groups is a major factor, it would be expected that the target type drawn from the largest population would show the longest chain; i.e., it is harder to find a needle in a large haystack than in a small one. Thus it would be expected that student targets would require the longest chains followed by faculty targets with administrator targets showing the shortest chains. Looking at Table 5, it would appear that this is generally 3H. Leavitt, Managerial Psychology (Chicago: 1964), p. 300. 64 the case. However, viewing the starter-target combinations in which students play the role of either a starter person or target person it becomes Obvious that students are approximately equidistant from other students, faculty and administrators. This appears to be true regardless of whether the student.is playing a starter or a target role. This would tend to disconfirm 'size' as an important vari- able as a student starter should have an easier time reach- ing a faculty target than vice versa (a faculty target is a needle in a smaller 'haystack' than a student target). Thus to test the effect Of the relative size of the groups, com- parisons should be made between the number of intermediaries required to complete a student to faculty chain versus a faculty to student chain, an administrator to student chain versus a student to administrator.chain and finally a faculty to administrator chain versus an administrator to faculty chain. If size.is a major variable, chains that have the largest group acting as a target should require more inter- mediaries to complete the chain to that target. This hy- pothesis was rejected as the administrator starter to stu- dent target chain did not require significantly more inter- mediaries to complete than did the student starter to administrator target chain (t=1.12, df=43). The faculty .starter to student target chain did not require signifi- cantly more intermediaries to reach the target than did the student starter to faculty target chain (t=l.83, df=38). Administrator starters.required significantly fewer 65 intermediaries to reach faculty targets, the larger target type, than did the faculty starters to administrator tar- gets (t=2.18, df=52, p < .05) thus disconfirming the hypothesis. It would seem that the relative size of the groups is not the major determiner of the length of the chains as judged from the Observed chains. .The Actual Chain Lengths, An Estimate of the Parameters One-problem that should be considered is that the size of the observed chain lengths reported previously are shorter than their true or actual size. Observed chain (lengths shorter than.their actual size should be expected as a long chain is less likely to reach its target than a shorter chain. For example, if the probability that an individual will cOOperate by passing on the instructional booklet ‘is .90, the probability is .90 that a given book- let will not be lost with the first pass, with two passes the probability than an instructional booklet ‘is not lost is (.90)2 or .81, with three passes the probability that the booklet is not lost is (.90)3 or .73, etc. A target person that is one intermediary distant from a starter person will be more likely to receive the booklet than a target person two intermediaries away. Thus the observed chain lengths are biased toward shorter chains. 66 White (1966) designed a three-state probabilistic model to handle this problem. White assumed that if an intermediary knows the target person he will send it to the target person with a fixed probability of 1.00. If the intermediary does not know the target person he has two choices. He can send the booklet on with a fixed prob- ability Of a or he may discard the booklet with a probabil- ity of 1-0. White defines four terms for use in the model. Qi = the probability that an intermediary reached at th the 1 step of the chain knows the target person. Ti = the total number of booklets received at the ith step of the chain. Ci = the number of booklets received by the target at the ith step of the chain. Thus the parameter a can be estimated for each value of i or step in the chain by: A Ni + l a: A An estimate of the parameter Qi is Obtained by: g = Ci + l 1 Ni White stated that the two parameters behaved as ex- pected when the Travers and Milgram, and Korte and Milgram 4The ith step equals the starter person pins the number of intermediaries required to reach the 1 position. For example, step 4 equals the starter person plus 3 intermediaries. 67 Qi remains at a negligible level through data were viewed. The para- step 2 and then arose to a plateau by step 6. meter 0. did not vary as a function Of the step in the chain. Thus it appears reasonable to assume that the model would predict chain lengths. To calculate the predicted chain lengths as if all chains reached their assigned targets, Target Person White set: Pi = to the probability that the is reached at step i. Then,- i 1 5 = Q 0 Pi+l=Qig:0(l-Qj),fori>0,+Pi Travers and Milgram used White's model to control for the now-completed chain problem. The found that the median chain length shifted upward from an observed five intermediaries to a predicted seven. However, they con- cluded that no substantial revision of conclusions drawn from the raw data was required other than. the estimate of the chain length parameter. White's model, while meeting the needs of Travers and Milgram, do not meet the requirements .Of the present study for two reasons. First, it does not consider dif- ferences between subject sub-pOpulations. The model has target and lost, and only one two absorbing states, transitory state, that of being moved toward .the target through an undifferentiated pOpulation. If .§_s belong to 591 (ti) = the number .of booklets completed at the ith istep. To Obtain an average chain length (number of inter- mediaries) ,.multiply the product of Pi (ti).by the step number and divide by the total number of booklets started. Then subtract one. 68 different sub-populations, the lumping together of these SS is based on an unwarranted assumption, i.e., that the § population is homogeneous. Secondly, the model does not allow for differences in the cooperation rate (White's a) as a function of the subject sub-population. In order to control for the effects of missing data in the present study, a first order Markov model was util- .ized.6 One way to conceptualize the Markov model is to Like the previous model, the compare it to White' 3 model. lost and target. Markov model has two absorbing states, However, instead of treating the pOpulation as homogeneous with one transitory state, the Markov model takes into ac- count the individual's university status (Freshman ,, Assist- ant Professor, Administrator, etc-) -with .11 transitory As was demonstrated previously, students did not states. COOperate as readily (91%) as the faculty (96%) or the ad- The Markov model allows the rate of ministration (97%). COOperation to vary as .a function of the .status group to which the individual belongs instead of using an average :OOperation rate. The basic assumption on which the Markov model is seed is that the conditional probability of selecting a instructional .ven type Of individual to receive the is independent (of a prior pass. For example, if oklet Snell, Finite Markov Chains, (Princeton, . Kemeny & J. ew Jersey, 1960). 69 the target is a faculty member and a freshman has the in- structional booklet the probability that the freshman will pass the booklet to another freshman, sophomore, Associate Professor, etc. , is invariant regardless of from whom the sender obtained the booklet. A corollary of this assump- tion is that the probability of absorbing a chain into the lost state, i.e., the rate of COOperation or its inverse non-cooperation is invariant across the steps Of the chain. One method Of testing the independence assumption of a first order Markov model is to square the one-step condi- tional probability matrices and compare them to the two step conditional probability matrices. If the corresponding squared one step and the two step matrices are comparable the assumption Of independence is supported by the data. The two step matrices indicate the probabilities that a booklet will reach a particular status in two steps given the status of the individual that presently holds the booklet.7 Given the selection of an individual to receive the booklet is independent of prior selections it would then be expected that the squared one step matrix is equal to the two step matrix for the following reason. The joint 7For example, the probabilities in the two step matrix can answer the following question. If a freshman currently holds the booklet, what is the probability that another freshman holds the booklet two steps later. A freshman can hold the booklet two steps later in a number of ways. A freshman can pass the booklet to another freshman who passes the booklet to another freshman. Or a freshman can pass the booklet to a SOphomore who passes the booklet to a freshman, etc. 70 The joint probability for two independent events is found by multiplying the probability for the first event by the second. The mechanics of squaring the matrix provides the correct combinations Of multiplications and additions to yield the two step matrix providing the independence as- sumption of the Markov model holds. For example, in squar- ing a matrix in the present study the two step probability .of a freshman passing the booklet to another freshman is computed, in part, byadding the product of .the probability .of a freshman passing the booklet to a SOphomore multiplied ~by the probability of a SOphomore passing .the booklet back to a freshman plus the probability of a freshman passing the booklet to a junior multiplied by the probability of a junior passing the booklet back to a freshman, etc. The two step matrices correspond almost exactly to .the squared one step matrices indicating that the data meet the assumptionof the model. The largest deviation between .any pair of corresponding cells within corresponding ma- -trices was .153 out of 507 comparisons. .The mean deviation was . 018. 8 Looking at the mean chain lengths the data .might appear to some readers to be Non-Markovian as the length of the chains started by students is much'longer than those Hence it might started by the faculty or administratOrs. _ he argues that the student‘starter effected more than just the pass the starter was involved in. What .should be re- .membered is that the data have to .be Markovian in nature only within each of -the nine starter-targetcombinations .for the data to be Markovian. 71 Before applying the model to generate the expected chain lengths to compensate for the lost chains, the model .can be tested in one other manner. The model can generate chain lengths without compensating for the lost chains and .these expected chains can be compared to the Observed chain lengths. The chain lengths obtained from the model with- out correcting for lost chains should.approximate the ob- .served chain lengths. Let E(CL1) = the expected chain lengths without compensating for the lost chains Let I = the identity matrix Let A = the transition matrix, i.e., that part of the matrix representing the probabilities that a given status group will pass the .booklets to members Of their own or differ- ent statuses (no absorbing states) Let B.= the probabilities of each.status group passing the booklets to target or lost states (the absorbing states) Then x = (I-A)"l B Y = (I-A)"2 B And: _ Yi' _ E(CL1) ‘ YI% The data again appear to fit the model as the E(CL1) -approximates the observed chain length closely as Table 6 .indicates. The model's predicted chain lengths deviated from the observed chain lengths on the average of .34 intermedi- aries for 12.2% error. This isva reasonably good fit of the model to the data. 72 TABLE 6. The expected chain lengths [E(CL1)] without compensating for missing chains in comparison to the observed chain lengths. Observed Per Cent of Error of E(CL )' Starter-Target (E(CLl)“ Chain Observed Chain Lengths-E(CLLL Types Lengths Observed Chain Length Faculty-Faculty .l.72 2.22 22.5% Student-Faculty 4.50 4.26 5.6% Administrator- Faculty 1.57 1.30 20.7% Faculty-Student 4.81 5.55 13.3% Student-Student 3.82 4.11 7.1% Administrator- Student 5.18 4.26 21.6% Faculty- Administrator 1.58 1.63 3.1% Student- Administrator 4.16 3.69 12.7% Administrator- Administrator 0.89 0.92 3.3% Thus to generate chain lengths to compensate for non- completed chains the probability Of each status group not cooperating or losing the booklet.is eliminated and the matrices are reconditionalized. Let E(CLZ) = the expected chain lengths if all chains reached their target Let E(CLZ) = the row sums of (I-A)”l - 1 Table 7 shows the expected chain lengths if all chains had reached their target. 73 TABLE 7. The mean number of intermediaries required to link the starter to the target for each of the nine starter-target combinations assuming all chains reached their targets. STARTER 7 TARGET TYPE TYPE _h~Administrators Faculty Students Administrators 1.00 1.79 8.56 Faculty _ 1.78, 1.95 8.16 Students ‘ , 4.88 5.36 6.96 The conclusions drawn from the nonéadjusted chain lengths pertaining to the hypotheses do not-have to be ad- justed. It still appears that the student is isolated from all other segments of the university including other students. Administrators still appear to have the shortest communica- tion channels to all segments of the university except for the students. The relative sizes of the populations, however,-do seem to play a role in determining chain lengths in which .students are involved. .When the non-corrected chains of student starters to faculty targets .were compared to faculty starters to student targets no.differences in chain lengths were found.. Likewise when administrator starters .~to student targets were compared to student starters to ad- ministrator targets, and administrator.starters to faculty .targets were compared to faculty starters to administrator targets differences in the predicted direction were not found. Hence it was concluded that the relative sizes of 74 the groups did not play a role in determining chain length. Viewing the corrected chain lengths [E(CL2)] this conclu- .sion has to be adjusted. Student starters require fewer intermediaries to reach faculty targets (5.36) than do faculty starters to reach student targets (8.16). Student starters require fewer intermediaries to reach administra- tor targets (4.88) than do administrator starters to student targets (8.56). As it requires more intermediaries to find an individual in a large group than in a small one, the relative sizes of the group does appear to influence the lengths of the chains. The relative sizes of the adminis- rtrator and faculty groups does p25 seem to determine the length of chains between these two groups as the same number .Of intermediaries are required to link a.faculty starter to an administrator.target (1.78) as is required to link an -administrator starter to a faculty target (1.79). . The Permeability of.Facultyy Student and .Administrator Role Groups One indication of the permeability of a role group .designated as A by members of role groups designated as B .and C is the degree to.which members.of role groups B and C .are used as intermediaries when the starter.and.target per- sons both belong to role group A. For.example, how often are undergraduates, graduate students, administrators and .others (secretaries, faculty wives, etc.)-used as inter- mediaries in a chain with a faculty starter to a faculty target? 75 One reason for not selecting an intermediary that is ..not a member of the starter-target group is that they are not known to the holder of the booklet. For example, within a faculty starter to a faculty target chain students might not be used as intermediaries because the faculty are not acquainted with students on a personal basis. A second rea- .son is that intermediaries from role groups other than the starter's or target's might not be viewed as being efficient at forwarding the booklet to the target. For example, with— in an administrator starter to administrator targetrchain students might not.be used as intermediaries because the holder of the booklet feels that handing the booklet to a .student will extend rather than shorten the length of the chain. Both reasons lead to the interpretation that the .role group is relatively impermeable with regard to out- . group social contact--.For example, if the faculty does not ,know students on a personal basis so that the faculty cannot .pass the booklets to students, then a logical conclusion is that there is little social contact between faculty and stu- ,.dents, and thus few communication channels between faculty .and students.. The faculty might not forward the booklet to a student because the faculty feels that students would reach the target less efficiently. This.leads to the in- .terpretation that the faculty role group is relatively im- . permeable to students as it was concluded that the student does not have sufficient social contact within the faculty role group to be an efficient next step. 76 The faculty role group appears to be the most per- meable as faculty members passed the booklet to out-group members 24.5% of the time. Administrators were the second most permeable group with administrators passing the book- let tO outegroup members 14.6% of the time (Z = 2.50, p < .01). The student role group was significantly less permeable (4.7%) than either the administrator role group (Z = 3.41, p < .01) or the faculty role group (Z = 6.39, p < .001). Thus it would appear that the faculty has the greatest amount of social contact with out-groups followed by administrators and then students. A Faculty Starter to a Faculty Target The major target variable selected by the faculty to forward the booklet to a faculty target was departmental affiliation. It would appear that some faculty members view academic departments as being semi-isolated. The faculty selected administrators and students to forward the boOklet to targets in other departments. Thus it would appear that some faculty members feel that administrators and students would be more efficient than the faculty at spanning the distances between departments. Administrators appeared to be very efficient at reaching faculty in the correct department while students did not appear to be. A faculty member may pass the booklet to a student knowing that the student takes classes in the target person's de- partment. However, the student might not.know any faculty 77 in the target's department and thus the student attempts to pass the booklet to another student that does. The chain may be passed on by several students before reaching the faculty again. Faculty acquaintances with faculty appear to be de- termined by their status or academic rank. A X2 = 59.29, P<.001 (df = 9) was obtained when the frequency of passing the instructional booklet by each academic rank to every other academic rank was compared to a random model based on the frequency of each academic rank in.the population of faculty.9 Table 8 illustrates the probability of each faculty status passing the instructional booklets to each faculty status. Most of the differences represented by the X2 value 2 = 43.46) were found in reported in Table 8 (over 73%, x the pattern of passes initiated by full Professors. It would appear that full Professors tend to pass the instruc- tional booklet to Instructors and Assistant Professors less frequently and to full Professors more frequequently than would be expected by chance. Korte and Milgram found that there was a tendency for their booklets to be passed to high status individuals as they have "maximum surveillance" EEO compensate for teleological strain the x2 reported was performed on the data from the total summary table (Appendix B, Table 13). The same relationship was found to hold using the data obtained only from the faculty st rter to faculty target starter-target combination (x = 41.36, df = 9, P < .001). 78 TABLE 8. The conditional probabilities that a faculty member of a particular rank or status will send the instructional booklet to another faculty member of a particular rank or status Receivers Instruc- Assistant Associate Pro- Senders tors Professors Professors fessors N Instructors .122 .153 .061 .051 98 Assistant Professors .065 .175 .115 .175 280 Associate Professors .071 .137 (.196 .188 197 Professors .043 .091 _.l48 .274 419 of the domain. _This does not appear to be the case in re— .gard to full Professors as only full Professors pass more often to full Professors. Lower faculty ranks pass to full Professors either at a chance level or less frequently than chance. There appears to be a relationship between the rank of faculty members and the initiation of contacts with ad- ministrators. Table 9 illustrates this relationship. As Table 9 indicates, full Professors initiated more contacts with administrators than do Assistant Professors (Z = 4.58, p < .001) or Instructors (Z = 6.39, p < .001). Associate Professors initiated more contact with adminis- trators than did Assistant Professors (2.: 2.82, p < .004) or Instructors (Z = 4.51, p < .001). Likewise, Assistant Professors initiated more contacts with Administrators than 79 TABLE 9. Therelationship between faculty initiated con- tact with administrators and faculty rank RECEIVE RS SENDERS , Administrators N Instructors .071 98 Assistant Professors .147 280 Associate Professors .253 197 Professors .289 419 See Appendix B, Table 13 did Instructors (Z = 2.27, p < .03). There was no signifi- cant difference between the amount Of contact that Professors and Associate Professors initiated with administrators. A Student Starter to a Faculty Target The major target variable selected by the student to forward the booklet to a faculty target was the target's departmental affiliation. The student starter usually at- tempted to forward the booklet to another student taking courses in the target's department. This was accomplished .with relatively few steps. The student taking courses in the target's department typically was not.acquainted with .any faculty in that department. He would then pass it to a student majoring in the target's department. The booklet .then is passed until a studentjs found who knows a faculty .member affiliated with the same academic department as the .target. Once the booklet reaches a faculty member of the 80 target person's department, it typically reaches the target in one step. Clearly, the bottleneck occurs at the point in the chain where students are attempting to find a stu- dent 'gatekeeper' that is acquainted with a faculty member in the target's department. It would appear that seniors (.281) tend to be gate- keepers more Often than do juniors (.119) (Z = 2.32, p < .03), SOphomores (.091) (Z = 2.98, p < .003) or freshmen (.086) (Z = 3.03, p < .003). There appears to be no differ- ences in the frequency with which freshmen, SOphomores or juniors act as gatekeepers to the faculty. Surprisingly, graduate students (.415) did not act as gatekeepers signifi- cantly more often than did seniors. The lack of statistical significance in this.case is due to the small N caused by -the infrequent use of graduate students as intermediaries. The same relationships are observed from.the total summary table. Graduate students contact the faculty a greater pro- portion Of the time (.197) than do seniors (.101) (Z = 3.21, p < .002), juniors (.066) (Z = 4.67, p < .001), SOphomores (.035) (Z = 5.99), p < .001), or freshmen (.036) (Z = 5.86, p < .001). Seniors contact the faculty more often than do sophomores (Z = 3.71, p < .001) or freshmen (Z = 3.49, p < .002). Other differences were not statistically significant. The relationship between student class level and the initia— tion of faculty contacts are shown in Table 10. 81 TABLE 10. Student class level and the initiation of contact with the faculty RECEIVERS SENDERS Faculty N Freshman .036 308 Sophomore _ .035 429 Junior .066 364 Senior .101 386 Graduate Students .197 244 See Appendix B, Table 13 Administrator Starter to a Faculty Target The major target variable selected by the administra- tor to forward the booklet to a faculty target was the tar- get's departmental affiliation. If the administrator starter did not know the target person personally, he passed the booklet to the chairman of the target person's depart- ment or the dean of the target person's college. From these positions the booklets were passed to the target in relatively few steps. In a previous section it was shown that the initia- tion of contact with administrators by the faculty was re- lated to faculty rank (see Table 9). It appears that this relationship is symmetrical; an important characteristic of .a sociometric or informal communications trace device. 82 Administrator initiated contact with the faculty also ap- pears to be related to faculty rank. Table 11 portrays this relationship. TABLE 11. The relationship between administrator initiated contact with the faculty and faculty rank. RECEIVERS Instruc- Assistant Associate Admin- SENDERS tor Professor Professor Professor istrator Admin- istration .034 .059 .061 .146 .537 N 818 818 818 818 818 See Appendix B, Table 13 Administrators contact Professors more Often (.146) than they do Associate Professors (.061) (Z = 5.67, p < .001), Assistant Professors (.059) (Z = 5.80, p < .001), or Instructors (.034) (Z = 8.00, p < .001). Administrators contact Associate Professors more often than they do In- structors (Z 2.46, p < .003) but not significantly more Often than they do Assistant Professors (Z = .17). Like- wise, Administrators contact Assistant Professors more .Often than they do Instructors (Z = 2.50, p < .003). Not surprisingly, administrators contact administrators more Often (.537) than Professors (Z = 18.62, p < .001), Asso- ciate Professors (Z = 25.05, p < .001), Assistant Profes- sors (Z = 25.16, p < .001), and Instructors (Z = 26.47, p < .001).1 83 0 10 The results reported were taken from the Total Summary Table (Appendix B, Table 13). The same results are ob- tained using the table representing only an administrator starter to faculty target (Appendix B, Table 3) with the following exception. Administrators did not pass the instructional booklet to other administrators significantly more often than to Professors. This could be a consequence of teleological strain as the target was a faculty member (1.31 intermediaries were required to link the starter to the target). Thus the Total Summary Table was used to counteract the strain. However, in this case even the use of the Total Summary Table has a flaw as only one status of administrator was designated in this study and one of the nine tables summarized was one representing the admin- istrator to administrator starter-target combination. Thus the conditional probability of an administrator pas- sing the booklet to an administrator in this case should approximate 1.00 and will be weighted in the Total Summary Table. Thus both the Faculty Target Summary Table (Ap- pendix B, Table 10) and the Student Target Summary Table (Appendix B, Table 11) was viewed as these do not include the administrator to administrator starter—target combina- tion pass. Both these tables show that administrators pass the instructional booklet to other administrators more often than to Professors. Caution is still recom- mended, however, for two reasons: (1) Most passes went across academic units and administrators have the broadest surveillance. For example, if the Dean of the College of Natural Science holds the booklet and the target is a faculty member in a department of Social Science, probably the best intermediary to pass the booklet to is either the target's department chairman or the Dean of Social Science. (2) Administrators are a heterogeneous group composed of central administrators (Provost, Registrar, President, . etc.), department chairmen, etc. While it is reasonable to assume central administrators communicate mostly with each other, it would seem reasonable that department chairmen would communicate most often with their own faculty. 84 A Faculty Starter to a Student Target There was no major target variable selected by the faculty to forward the booklet to a student target. Two different strategies seemed to predominate. One strategy winvolved passing the booklet to a faculty member in the student's major academic department. The theory being a faculty member that is involved in a student's education should be acquainted with the student. This strategy ap- peared to be more successful with students enrolled in colleges such as Engineering that have small classes. The second strategy used by the faculty was to pass the- instructional booklet to a student immediately; reasoning that students are better acquainted with students in com- parison with the faculty. If the second strategy was used after the booklet reached a student the chain was similar in character to a student starter to a student target com- bination. Of the chains started, 77.9% used one of the two strategies. The two strategies were not significantly different from each other in regard to completing the chain to the target. The chains that were started using the major strategy completed 61.7% while.the student .strategy completed 50.0%. There appears to be a relationship between faculty .rank and the frequency of faculty initiated.contact with students. Table 12 diaplays this relationship. 85 TABLE 12. The relationship between faculty initiated contact with undergraduates and.facu1ty rank. RECEIVERS SENDERS Undergraduates N Instructors V .306 98 Assistant Professors .154 280 Associate Professors .091, 197 Professors .050 419 See Appendix B, Table 13 Instructors have more contact with students (.306) than do Assistant Professors (.154) (Z = 2.98, p < .003), Associate Professors (.091) (Z = 4.22, p < .001), or Pro- fessors (.050) (Z = 5.33, p < .001). Assistant Professors have more contact with students than do Associate Professors (Z = 2.10, p < .005) or Full Professors (Z = 4.33, p < .001). Associate Professors.did not have significantly more con- tact with students than Professors. Thus it is found that the high status faculty have the smallest amount of contact with students.11 Student Starter To a Student Target As with the faculty starter to student target com— bination, there appeared to be no predominant target 11Similar results were obtained with the probabilities from only the faculty starter to student target combination (Appendix B, Table 5). 86 variable selected to forward the booklet to a student tar- get. Two different.strategies seemed to predominate. One 1strategy involved passing the booklet to a student who shares the same academic major as the target. The theory being a student who takes classes with the target has a high probability of being acquainted with the target. The second strategy was to try to reach the target through his residence. The theory being a student should be acquainted with his neighbors. The two strategies (judged by the starter's strategy) accounted for 71.8% of the passes that were started. The "residence” strategy had completed 73.5% (N = 34) of the chains to the target, while the major strategy completed just 44.4% (N = 27) (Z = 2.39, p < .005). Thus it would appear that student acquaintances with.other students are structured around their residence.more so than their major. Both strategies.p1aced the booklet either with a student with the same academic major or the same dormitory residence as the target. Usually this was accomplished with the first pass, indicating that students.are acquainted .with other students across a wide range of academic majors .residing in many different locations.. At this point in the chain the residence strategy showed to be superior. The address in the dormitory gave the holder of the book— let finer distinctions to proceed.by; i-e., which wing of .the dormitory and which.floor the.target lived on. The academic major gives no further distinctions. The student 87 using this strategy must turn to other criterion such as year in school. Thus the booklet tends to wander from one student with the same major to another until it is either lost or finds the target. Of the booklets that reached the target using the academic major strategy usually either involved targets from a small pool of academic majors or involved a switching to the resident strategy. The matrix of conditional probabilities represent- ing the class levels of undergraduates passing the in- structional booklet to other class levels of undergraduates shows the same relationship as was reported in Table 4 of the validity section. Students tend to pass the booklet to students of the same class level (peers) (see Appendix B, Table 5). There is one exception to this correspondence with Table 4. The tendency to pass the instructional book- let to peers instead of constantly decreasing as one rises from class level to class level decreases until the senior year in which case it rises to approximately the freshman level again. Milgram (1967 and 1969) discovered a tendency to pass the booklet to a member of the same sex. This same tendency was found within a studentfstarter to student tar- get chain as Table 13 illustrates.} Males preferred to pass thexbooklet to other males (.621) rather than to females (.214) (Z = 9.92, p < .001). Likewise, females preferred to pass the booklet to females (.651) rather than males (.192) (Z = 12.41, p < .001). 88 TABLE 13. The conditional probabilities of passing the instructional booklet to a member of the same sex RECEIVERS SENDERS Male Female N Male .621 .214 243 Female .192 .651 281 There was no difference in the tendency of within sex trans- mission of the booklet between males and females (Z = .714) (males to males vs. females to females). Administrator Starter to Student Target Two different strategies were used in forwarding 80.6% of the chains originating with an administrator and terminating with a student target. Administrators either attempted to reach the student through faculty affiliated with his academic major or attempted to reach the student through his residence. The residence strategy again ap- peared to be more effective than the academic major strategy as 82.6% of the booklets forwarded by residence were com- .pleted while just 57.8% of the booklets forwarded by major were completed (Z = 2.48, p < .005). The academic major strategy was approximately three times more widely used than the residence strategy. The residence strategy as used by the administrators was a variant on the one used by the students as the ad- ministrators used their informal acquaintances within the 89 formal structure. For example, an administrator using the residence strategy might pass the booklet to the head of the dormitory system who would then hand the booklet to the administrator in charge of the particular dormitory in which the target resided. The administrator in charge of the dormitory would then pass the booklet to the stu- dent acting as the Resident Assistant on the floor the target resided.12 The Resident Assistant would then pass the booklet to the target. Students, as one would expect, did not use the formal structure in the same manner as did the administrators as few students would be acquainted with high level dormitory administrators. However, students oc- casionally did make use of elements of the formal structure as they tended to use the Resident Assistant structure in .the dormitory. A student might pass the booklet to his own Resident Assistant who would forward the booklet to the Resident Assistant on the target's floor.and hence to the target. The academic major strategy was similar to those previously used with the exception that some administrators would pull the target's academic records in.order to deter- mine what classes the target was currently taking. The 12A Resident Assistant is an undergraduate who lives within a certain segment of rooms in the dormitory. He is given room and board without cost in exchange for acting as a friend to other residents of his segment in addition to serving as a liaison between the administration of the dormitory and the students residing in his segment. 90 administrator then made an effort to pass the booklet to a member of the faculty he was acquainted with who was teach- ing a class the target was enrolled in. Freshmen appear to be gatekeepers to the students for the administration less often than upperclassmen. Ad- ministrators initiate less contact with freshmen than with SOphomores, juniors (Z = 3.40, p < .001) and seniors (Z = 4.60, p < .001) as Table 14 illustrates.13 TABLE 14. The relationship between student class level and administrator initiated contact RECEIVERS SENDERS Freshmen SOphomores Juniors Seniors N Adminis- trators .003 .020 .020 .026 818 See Appendix B, Table 13 Faculty Starter to Administrator Tagget The.strategy taken by the faculty to reach an ad- ministrator target is to pass the booklet upward in rank, i.e., to an administrator they are acquainted with. The hypothesis being that administrators are acquainted with other administrators. A variant of this strategy was to 13The same relationships appear within just the administra- tor starter to student target passes. This relationship may be indigenous to Michigan State University as Resident Assistants are composed of SOphomores and more heavily of juniors and seniors. Also officials in the Office of Off Campus Housing have contacts restricted to upperclassmen as university policy requires students to be 21 years old in order to reside off campus. 91 pass the booklet to a faculty member who should be acquainted with the administrator; e.g., to a professor of history to reach the chairman of the department of history. As reported previously from the total summary table, it would appear that tenured faculty (Professors and Asso- ciate Professors) initiate more contact with administrators than did the non-tenured faculty (Assistant Professors and Instructors). Analyzing only the data within the faculty starter to administrator target passes (Appendix B, Table 7), there is a non-significant trend in the above stated direction. Student Starter to an Administrator Target The strategy taken by the student to reach an ad- ministrator target was to pass the booklet to a relevant student, i.e., to a student who is majoring in the academic unit (department or college) the administrator target di- rects. This student passed the booklet to a faculty member the student was acquainted with. The faculty member then tried to reach the administrator target. Another relevant student was the Resident Assistant who was used both to forward the booklet to a target within the dormitory manage- ment system or to central administrators (the Provost, Registrar, etc.). In a previous section it was reported that adminis- trators initiated fewer contacts with freshmen than with upperclassmen (sOphomores, juniors and seniors). Again, 92 this relationship appears to be symmetrical as freshmen initiate fewer contacts with administrators (.016) in com- parison to upperclassmen (.036) (Z.= 2.25, p < .005).14 ’ Possibly the most important point to appreciate from ad- ministrator student communications are the extremely small conditional probabilities indicating little direct contact between these two groups. Administrator.Starter to an Administrator Target No strategy appeared to be.used or necessary in these chains. The starters either knew the subject directly ,(the starter passed the booklet directly to the target in 33% of the cases) or knew who was acquainted with the tar- get if they were not. 14The data used in the relationship reported above were derived from the Total Summary Table. ’The.data taken from only the student starter to administrator target shows a non-significant trend in the same direction. Freshmen initiate fewer contacts with administrators (.055) than do upperclassmen (.119) (Z = 1.83, p < .07). CHAPTER IV DISCUSSION A Partial Summary of the Results ,The complaints of activist students concerning the social structure Of a large university have been substan- tiated. The activists complained that there was no aca- demic community. They complained that students are socially separated from the faculty, administration, and other stu- dentsi The present study adds substance to these complaints. Given that the criterion used in the present study is roughly equivalent to the criterion used by Milgram and his associates,[it would appear that-students are separated from elements of the academic community by as-many inter- mediaries as separate two people chosen at random from the population of the United States. The activists complained that: He (the student) loses contact with his professors as they.turn more to research.and publishing and away from teaching. His professors lose contact with one another as they serve a discipline and turn away from dialogue.[ This complaint also was substantiated.. The.resu1ts Of the present study.show that the tenured faculty (Associate 93 94 Professors and Professors) initiated less contact with students than did the non-tenured faculty. In fact, the amount of contact initiated by a faculty member with stu- .dents is inversely related to their academic rank.‘ The faculty used out-group.(administrators and students) in- termediaries to reach faculty targets more often than did either students attempting to reach student targets or administrators attempting to reach administrator targets. This indicates that the faculty feel that administrators and students may have more contacts across academic de- partments than the faculty themselves have; i-e., there is limited faculty contact across academic disciplines. It also indicates that the faculty have more contacts with out-group members than do either the students or adminis- trators. While the tenured faculty seem to have.less contacts .with students than do the non-tenured faculty, the tenured faculty appear to have more administrator contacts. Thus it would seem that the faculty ranks endowed with the most power have the greatest amount of contacts with adminis- trators (or at least uses them most often)- With caution it might also be stated that administrators communicate with other administrators more frequently than with other role groups.or statuses. It also appears that administrators are the most "central" role group in that they have shorter communica- tion channels to other administrators and faculty than 95 does any other role group. Administrators did not have appreciably shorter communication channels to students. In fact, administrators had very little direct contact with students, with freshmen having the least contact. Student initiated contact with faculty was directly related to the student's class level. What do the Chain Lengths Indicate? Previously, it was stated that chains involving stu— .dents as either.starters or targets were approximately equal in magnitude to a chain linking any two individuals selected at random in the United-States. Milgram.and.his associates ‘dobserved a mean value of five intermediaries-and seven in- termediaries adjusting for incomplete chains to link any two persons selected at random from the pOpulation-Of the United States. In the present study mean values approaching those found by Milgram.and his associates were discovered in chains involving students as starters or targets. One question that may be posed is whether.a parameter estimate of five or seven intermediaries has the same mean- ing within a.population.in excess Of 200,000,000 persons as it does in a pOpulation less than 50,000 persons? The answer is that the estimate of the.social distance para- ,meter is the same in both cases but the implications for the social structure may be quite different. 96 When a starter person in Nebraska attempts to reach a target person in Massachusetts he searches through his aset of acquaintances.for the individualswith.the best Oppor- tunity of knowing the target. This individual has the widest set of acquaintances that possibly.could be relevant to the task. He has a broader selection of useful criterion to be used to pass the booklet and hence the largest set of relevant acquaintances. For example, the starter can sel- ect a friend that resides in the target's home community. The starter's.friend residing in the.targetls.community no longer considers residing in the targetis home town as a .relevant criterion.but rather as a limiting factor. It no longer is profitable just to pass.the.booklet.to anyone in the town as the booklet is present in-the town and further selections on this basis amount tO.1ittle-more than random passing within the community. Residing.in the target's com- munity is now a.limiting factor as the search.for the next intermediary within a set of acquaintances will be limited to those residing within the community, i-e., an intermediary is unlikely to select an acquaintance residing outside the .community and automatically eliminates them from considera- tion. Travers.and.Milgram give some qualitative support for this position: Chains which converge on the.target principally by using geographic information reach his home town or the surrounding area readily, but once there Often circulate before entering the target's circle of acquaintances. 1J. Travers and S. Milgram, “An Experimental Study of The Small WOrld Problem." Sociometgy, 1969, 32, p. 432. 97 The university chains are started in.an analogous position to the residence chains of Traver's and Milgram's after they have first entered Sharon, Massachusetts. The situations are analogous in that the university chains are started within the community the target person holds mem- bership and are generally not sent beyond.the confines Of the community byra starter or intermediary. Given that.the two situations are approximately analogous: (1) why should faculty starters require 5.55 intermediaries to reach a student target.and.(2) why should the length of corrected chains thattinvolve students as starters or targets approach or surpass Traver's and Mil- gram's across country corrected chain length (seven inter- mediaries)? The approximate equivalence of the chain lengths reported berilgram.and.his associates and the university chain lengths (involving students) is.not as surprising as one might first think. Travers and.Milgram.reported a mean of 6.1 intermediaries for chains that approached the target through his home town. Travers and.Milgram also reported that chains reach.the.home town area readily, but once there circulate before reaching the target. Assuming ”readily" means between one and two intermediaries, it would appear that if the booklet was started in the target's home town the chain lengths required to link the starter to the target approximates the Observed university chain lengths involving students. Hence it is not extremely 98 surprising that the two sets of chain lengths can be com- parable. This, however, is not the entire answer for several reasons. One, the Observed chain lengths were compared. Thus when adjustments are made for lost chains the results might change. Second, the faculty starter to student tar- get chains (observed) cannot be explained in this manner as the chain is too long. Three, the faculty starter to student target and the administrator starter to student target chains are both longer than those reported by Travers and Milgram after both sets of chains are adjusted for the lost chains. One reason for long chain lengths within the universi- ty community may be a greater amount of inbreeding of ac- quaintanceship networks in comparison to other communities; i.e., individuals within a university community may have more mutual acquaintances. The greater the inbreeding of acquaintances the longer the chains. For example, assume that every person within the university has only five ac- quaintances. Hence the starter has.five acquaintances which we will assume does not include the target. The starter passes the booklet to Al, one of the starter's acquaintances. If the starter and A1 share four of the same acquaintances (counting themselves), Al has only one acquaintance left that could be the target as it was determined previously that the starter was not acquainted with the target. If Al has two acquaintances not known to the starter, A1 has twice the chance of knowing the target.and.thus terminating the chain by passing the booklet to the target. Hence the 99 more inbreeding Of acquaintances the longer one would ex- pect the chains to be. Another reason for long chain lengths involving stu- dents as either starters or targets is the extremely rapid turnover of the undergraduate pOpulation. The academic plan for the Bachelor's degree calls for approximately a 25% turnover of undergraduates per year due to graduation and new admissions. Hence within four years time there should be approximately a 100% turnover of undergraduates. There is additional student turnovers due to withdrawals and transfers. The faculty also is mobile with new faculty arriving and others leaving for different jobs. It has been shown that upper classmen have the most.contact with faculty and administrators. Thus the students who are most .integrated into the academic community are.the ones that leave. These turnovers cause disruption of.communication andacquaintanceship networks and hence longer chains.2 As the student role group was shown.to be relatively impermeable to contact by faculty and administrators and the chains started by these groups to students were rela- tively long, a more efficient strategy to use to reach students may be an indirect approach.3 SHence a direct 2 . . . . As shown preViously, the relative size of groups is one determinant of chain lengths. It is not discussed in this context as the question being answered is.how can chain lengths be approximately equivalent within a pOpulation of 200,000,000 and.one of less than 50,000. 3It should be remembered that the term.impermeable refers to a lack of efficient contacts by one role group within a se- cond role group. One role group may still be impermeable to another while.having contacts with the second.role group. An anology of this situation is that water can come in contact with skin but still does not penetrate the skin. 100 confrontation with the barrier separating students from other groups is avoided. For example, in one of the short- est faculty starter to student target chains, the starter sent the booklet to a friend in the target's home town. The town was an extremely small farming community. The first intermediary passed the chain to the target's mother who then sent the chain to the target. Hence this indirect approach used few intermediaries. Possibly the most rele- vant criterion to be used when one is faced.with a choice of variables to forward the booklet is the size of the member- ship group. The smaller the group the more.efficient the chain. Of course another pgssible reason exists for the equivalence of the university chain lengths and those chain lengths obtained by Milgram and his colleagues. It is pos- sible that the criterion used by Milgram and his colleagues is not equivalent to the one used in this.study as the author has assumed. VHence the comparison would not be valid. It should be remembered that this comparison is not necessary to the forthcoming discussion in the section entitled the "Centrality and the Degree of Contentment With the Social Structure." The Social Structure and the Diffusion of an Idea Coleman, et. al., found that the simple spreading of information about a certain idea was not itself sufficient 101 to cause the adOption of the idea. What was also needed were discussions about the pros and cons of the idea. Within the result section it was shown that some statuses and roles communicate with certain other statuses and roles more so than with others. When communications between one role or status and a second role group occurs less frequently than between the second role group and a third role group, it should be expected that an idea will spread less quickly from the first role or status to the third. For example, an idea should spread to undergraduates more quickly from non-tenured faculty than from tenured faculty as non-tenured.faculty have more contacts with undergraduates. The summary section of the discussion is a summary of these results. Assuming that each status .group is equally susceptible to the idea, predictions can be made by this method concerning how an idea would spread through the university. Appendix B, Table 13 is the best description of how an.idea would spread through the uni- versity. As these predictions follow directly from the conditional probabilities already presented it will not be repeated. To make meaningful predictions, however, the results of this study should be weighted with the susceptibility levels of each status group. It has been noted by the author that it appears to be the non-tenured faculty rather than the tenured faculty who are most sympathetic to student activists. It is not suggested that the greater amount of contact with 102 .undergraduates by non-tenured faculty made them more sym- pathetic. Variables such as the shorter interval between the present and their own years of schooling and their proximity in age to students in comparison to the tenured faculty are more powerful explanations. However, it seems reasonable that the greater amount of contact with under- graduates by the sympathetic non-tenured faculty might be reinforcing for both those sympathetic faculty members and activist students. It is also interesting to ask if the tenured faculty and administrators' greater amount of con- tact might also reinforce a particular set of their ideas. Centrality and.the Degree of Contentment With the SOOia Structure As hypothesized, administrators were shown to have the shortest communication channels to other administrators and the faculty. Administrators did not, however, have the shortest communication channels to students. .Students, on the other hand, had the longest communication channels to the faculty and administrators but not to.other students (based on the corrected chains). Hence, the administrators may be said to hold the most central position within the university, the students the most peripheral position and the faculty somewhere in between the administrators and students. Leavitt (1951), experimenting with five-man groups, found some indication that the pattern with the most central 103 position was the most efficient. Efficiency in this case was measured by the single fastest solution of a problem. Leavitt also found, however, that his gs holding the most peripheral positions enjoyed their job much 1223 than did gs holding the most central position who stated that they enjoyed their job (see Bavelas, 1950). Leavitt suggests that centrality affects behavior by the ”limits that cen- trality imposes upon independent behavior." Thus it is not surprising that a segment of the student population is dissatisfied with the university. Obviously, not all students are activists. The question then might be asked, why are those activist stu- dents activist students? One answer is that these students have a different self image of themselves in comparison to non-activists. The activists have been raised to both act and see themselves as independent beings. Flacks (1967) investigated the child rearing practices of both the par- ents of activists and non-activists. He found that activists rate their parents as "milder,“ "more lenient," and "less severe“ than do non-activists. Flacks also asked the par- ents of activists and non-activists how they would respond in a hypothetical situation. For example, the parents were asked "what they would do if their son (daughter) decided to drOp out Of school and doesn't know what he really wants to do." Or the parents were asked what would you do if your "child was living with a member of the opposite sex?" The parents' answers to these questions were then rated on a 104 parental intervention continuum. The fathers of activists were reported to be much less interventionist than fathers of non-activists.4 Thus the parents of activists train their children to be independent and do not generally intervene in the decisions of their children. The activists then enters the university where the administration might intervene by setting living group regulations, etc. Thus activism on the part of students is seen as being caused by an interaction of the social structure of the university and the personality Of the activist student. Modifications of the Social Structure to Produce Shorter.Chain Lengths One question that may be asked is, how can the so- cial distance between students and the remainder of the academic community be reduced? In other words, how can the chain lengths be made shorter than they.are currently? Possibly the most practical variable to manipulate is that of prOpinquity. Newcomb (1956) states that the 4Flacks also reports that activists and their parents have different values than do non-activists and their parents. Flacks reports that activists are higher on “romanticism," "intellectualism" and "humanitarianism" than non-activists. For those readers interested in pursuing the differences between activists and non-activists, see: .E. Sampson,. "Stirring Out Of Apathy: Student Activism and the Decade of Protest," The Journal of Social Issues, 1967, 23, 3, pp. 1-137. 105 shorter the physical distance between two individuals, the more probable the two individuals will interact and the more likely they will be attracted to each other. As stated perviously, the greater the probability that two peOple will interact or are acquainted with each other, the shorter the chain lengths. One possible solution to increase prOpinquity is to reduce the size of all segments of the university. With fewer students, faculty and administrators housed on less acreage it would be more probable that individuals within the university would know each other. Another similar possibility is small self-sufficient colleges within the university.5 Each college could have its own student body, faculty and administration. Thus it is possible for all three role groups to have a substantial amount of contact with each other as a result of small role group sizes. The greater the contacts across role groups and the smaller the size of the role groups, the smaller the possibility of inbreeding of acquaintances and the shorter the chains across groups and within groups. Another possible solution is to build recreational centers and organize activities that will be engaged in by all segments of the academic community. Instead of building student unions and faculty club houses a common building where students, faculty and administrators either engage 5Michigan State University has established three experi- mental colleges similar in nature to the brief description presented here. 106 in activities together or proximate to each other should produce more contacts between individuals across role groups. Instead of building student dormitories and faculty and administrative offices, buildings housing all units in common buildings will increase contacts across role groups. The more contacts an individual has across role groups, the less inbreeding of acquaintance networks and thus the shor- ter the chains. Summary Within the literature produced by several student movements some very specific complaints pertaining to the social structure of the university appear. Two student movements on two different campuses were viewed with re- gard to complaints about the social structure of the uni- versity. The activist students complained that they were socially separated from the faculty, from the administra- tors and from other students. It was hypothesized that students would be connected to other students, faculty members and administrators by the longest informal communication channels. On the basis of Leavitt's (1958) study, it was also hypothesized that administrators would have the shortest informal communica- tion channels to other administrators, faculty and students. The technique used in the present study to measure the length of informal communication channels was first 107 used by Milgram (1967). Milgram called the technique the "Small World Method." Using the Small World Method, two sets of individuals are selected. One set of individuals is designated the starter persons, a second set of indi- viduals is designated the target persons. A starter per- son is asked to try to pass an instructional booklet to the target person by only passing the booklet to people they know according to a certain criterion (e.g., knowing the person on a first name basis, etc.). If the starter person does not know the target person according to the criterion the starter person is then instructed to pass the booklet to an acquaintance he does know according to the criterion, who has a better chance of being acquainted with the target person. The number and characteristics of the intermediary persons between the starter and target serve as the dependent variables. Student, faculty and administrators were randomly selected to serve as starter and target persons from the population of a large university. Each starter person was asked to start two booklets to student targets, two book- lets to faculty targets and two booklets to administrator targets. Each target person was asked to receive a possi- ble two booklets from student starters, two booklets from faculty starters and two booklets from administrator starters. The starter and target persons were randomly paired. 108 The results confirmed the hypotheses. Students had the longest informal communication channels while the ad- ministrators had the shortest communication channels. Thus, in Leavitt's terminology administrators may be said to be the most central group while the students are the most peripheral group within the university. The results were discussed in terms of the peripherality of the students and their contentment with the social structure of the university. Suggestions were made for the modification of the social structure of the university. BIBLIOGRAPHY BIBLIOGRAPHY American Civil Liberties Union. "The Campus and The Con- stitution," in H. Draper (ed.) Berkeley: The New Student Revolt. New York: Groves Press, Inc., 1965. Bavelas, A. "Communication Patterns in Task-Oriented Groups," in D. Cartwright and A. Zanders, Group Dynamics: Research and Theory. New York: Harper and Row Publishers, 1968, 503-511. Campbell, D., and Stanley, J. Experimental and Quasi- Experimental Designs for Research. Chicago: Rand McNally and Company, 1966. Coleman, J., Katz, E., and Menzel, H. Medical Innovations: A Diffusion Study. Indianapolis: Bobbs-Merrill, 1966. Cronbach, L., and Meehl, P. "Construct Validity in Psy- chological Tests," in D. Jackson and S. Messick (eds.) Problems in Human Assessment. New York: McGraw—Hill Book Company, 1967, 57-77} Dorsey, J. "A Communication Model for Administration," Administrative Science Quarterly, 1957, 2, 307-324. Dowty, S. "The American University: Is Democracy Possible?" Organon, East Lansing, Michigan: Mimeographed, 2, l-24. Draper, H. Berkeley: The New Student Revolt. New York: Groves Press, Inc., 1965. Editors of the California Monthwy. "Chronology of Events: Three Months of Cris1s, in S. Lipset and S. Wolin, The Berkeley Student Revolt: Facts and Interpreta- tions. Garden City, New York: Doubleday, I965, 99-199. Flacks, R. “The Liberated Generation: An Exploration of the Roots of Student Protest," in E. Sampson (ed.) Stir- rings Out of Apathy: Student Activism and the Decade of Protest. The Journal of Social Issues, 1967, 23, 3, 52-75. 110 111 The Free Speech Movement, We Want a University, in S. "‘“’ Lipset and S. Wolin, The Berkele Student Revolt: Facts and Interpretations. Garden City, New York: Doubleday, 1965, 2094216. Garson, M. "The Regents," in H. Draper (ed.) Berkeley: The New Student Revolt. New York: Groves Press, Inc., 1965, 215-221. Gurevitch, M. The Social Structure of Acquaintanceship Networks. Unpublished Doctoral Dissertation. CamEridge: Massachusetts Institute of Technology, 1961. Heirich, M. and Kaplan, S. "Yesterday's Discord," in S. Lipset and S. Wolin, The Berkeley Student Revolt: Facts and Interpretations. Garden City, New York: DoubIedEy, 1965, 10-37} Jacobs, P. and Landau, S.. The New Radicals, A Report With Documents. New York: Vintage Books, 1966. Kemeny, J. G. and Snell, J. L. Finite Markov Chains. Princeton, New Jersey: Van Nostrand, 1960. Korte, C. and Milgram, S. "Acquaintance Networks Between Racial Groups: Application of the Small World Method," Sociometry (in Press). Lundberg, G. and Beazley, V. "Consciousness of Kind in a College Population," Sociometry, 1948, 11, 59-74. Lundberg, G., Hertzler, V., Dickson, L. "Attraction Pat— terns In A University," Sociometry, 1949, 12, 158- 169. Leavitt, H. "Some Effects of Certain Communication Patterns on Group Performance,‘I The Journal of Abnormal Social Psychology, 1951, 46, 38- 50. Leavitt, H. Managerial Psychology. Chicago: University of Chicago Press, 1964. Milgram, S. "The Small World Problem," Psychology Today, 1967, 1, 61-67. Milgram, S. "Interdisciplinary Thinking and The Small World Problem." In M. Sherif and C. Sherif (eds.) Inter- disciplinary Relationships in the Social Sciences. Chicago: Aldine Publishing Company, 1969, 103-120. 112 Newcomb, T. "The Prediction of Interpersonal Attraction," The American Psychologist, 1956, 11, 575-587. Peterson, R. "The Scope of Organized Student Protest in 1964-65." Princeton, New Jersey: Educational Test- ing Service, 1966. Priest, R. F. and Sawyer, J. “Proximity and Peership: Bases of Balance in Interpersonal Attraction,‘I American Journal of Sociology, 1967, 72, 6, 633-649. Rogers, E. Diffusion of Innovations. New York: The Free Press, 1962. Rogers, E. and Shoemaker, F. Communication of Innovations: A Cross-Cultural Approach. New York: Free Press of— Glencoe, in press. Rosenfield, G. "Generational Revolt and The Free Speech Movement," in P. Jacobs and S. Landau (eds.) The New Radicals: A Report With Documents. New York: Vintage BoOks, 1966, 2194220. Sampson, E. (ed.) "Stirrings Out of Apathy: Student Acti- vism and The Decade of Protest," The Journal of Social Issues, 1967, 23, 3, 1—137. Schiff, P. (ed.) Logos. East Lansing, Michigan: Mimeo- “x/‘l graphed, I, 1965 o Smucker, O. "Sociographic Study of Friendship Patterns on a College Campus," Abstract of Doctoral Dissertation, 1946' NO. 500 State News (East Lansing, Michigan) October 23, 1962 - June 20, 1966. Thayer, L. "Communication and Organization Theory." In F. Dance (ed.) Human Communication Theory. New York: Holt Rinehart and Winston, Inc., 1967, 70-115. Travers, J. and Milgram, S. "An Experimental Study of The Small World Problem.” Sociometry, 1969, 32, 425-443. Tumin, M. Social Stratification: The Forms and Functions of Inequality. Englewood Cliffs, New Jersey: Prentice-Hall, Inc., 1967. White, H. "Search Parameters for Milgram's Small World." Cambridge: Harvard University, Undated Mimeograph. 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Inst. Asst. Prof IIIS Pkl l‘(:!|!\‘_L (\n ‘1 C'ij’I".11r ‘It, A 7,. 1’r-Q| ”mac Prof Professor Adminisfmrtr V , .' II\ ”(I I. ‘11 . A? I"'3I ‘ ”3""0'7 pith, ‘tato ‘X'Hct mulvf :7; ..zz-ur best guCS-s c; to H1. rwwwtw‘r rt t- 1, 1x ""‘I~ ’I‘w’s C‘tiw‘t ”111‘? ",0 thruwflw Yi': 1:9] tiwi- _ ;.t ,Ar .in ' 1' arty/:15 ‘iCUf 110311379 mu" r— ' *- - ~ _ u A P P E N D I X B THE CONDITIONAL PROBABILITY TABLES REPRESENTING THE NINE DIFFERENT STARTER-TARGET COMBINATIONS APPENDIX B Appendix B contains thirteen conditional probabil— ity tables. The first nine tables represent and correspond to the nine starter-target combinations used in the present study. The last four tables are summary tables. Table numbers 10, 11, and 12 were computed by collapsing the three tables with the same target role group. Table 13 represents all nine starter-target combinations collapsed into one table. E21 Numbers 1. Freshmen 2. SOphomores 3. Juniors 4. Seniors 5. Graduate Students 6. Instructors 7. 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