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'. 1 III “I“"I“‘I' IIIIIIII I 1‘ .1 'IIIIn, “1“",‘1 "1111 ‘I'nI‘ I ‘IIIIIIIIII I‘III‘I‘fi‘I 11“, "I11 .,' I” [III_ I 5 .1 ““““‘I"1'II““IIII I‘IIIIIIIII.II1II"II1‘:II‘I‘I1|“IIIIIIIIIIJIIII‘I’IILIIIIIII.‘I‘III‘IJI‘I‘meOWéM§“Ir‘t$‘??I-II‘I“I‘I*RIIIUI 1. I; ‘ l . 1 1 1 . . 1 I 1 I I a..IIIA..nn.'...1‘AA‘1AIA‘.IA2A1.A1.1..1A.AAAA.IA‘IAAA.'.AAIA‘AA... ‘.;I.I 1111111A.AU‘IAIAIIIIIIAA AAAAA .‘nAA‘AIImAIAA AA ‘K‘IJ‘II‘A‘ ‘ ., . I .11 I, .11.:11 I 1 1‘ .11“| I II“1 m llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll 3 1293 10410 585 7 This is to certify that the thesis entitled ELISSA LEEBAW GEORGE presented by A SURVEY OF PUBLIC RELATIONS ATTITUDES AND ACTIVITIES IN THIRTY PUBLIC SCHOOL DISTRICTS IN MICHIGAN has been accepted towards fulfillment of the requirements for M- A- degree in _Jnnrnalism Wm” dz. #/ Majo péfior DateMmbfiLlLlB 7 8 0-7639 K OVERDUE FINES ARE 25¢ PER DAY PER ITEM Return to book drop to remove this checkout from your record. A SURVEY OF PUBLIC RELATIONS ATTITUDES AND ACTIVITIES IN THIRTY PUBLIC SCHOOL DISTRICTS IN MICHIGAN BY Elissa Leebaw George A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS School of Journalism 1978 ABSTRACT A SURVEY OF PUBLIC RELATIONS ATTITUDES AND ACTIVITIES IN THIRTY PUBLIC SCHOOL DISTRICTS IN MICHIGAN BY Elissa Leebaw George This study was designed to assess the role of pub- lic relations in the public school systems in Michigan. A mail survey, sent to the thirty largest school districts in Michigan, excluding Detroit, focused on: (1) attitudes and philosophies toward public relations, (2) qualifications of those directing public relations and (3) the public rela- tions activities in which the schools engage. Analysis of responses indicates that only nine of the thirty districts employ full-time public relations directors. Three districts devote no time to public re- lations. All but two of the respondents stated that they engage in public relations to gain public confidence and appreciation. At least half of the respondents also listed winning financial support and keeping the public informed. Examining the schools' routine public relations Elissa Leebaw George activities, all but four provide the local media with press releases. Most of the thirty districts also produce pam- phlets or brochures and newsletters. Few districts prepare lengthier in-depth or interpretative stories and only four regularly hold press conferences. In terms of qualifications of those directing public relations, a slight majority of the respondents have experi- ence strictly within the schools. Those with media experi- ence or training are employed, for the most part, in the larger schools (those with more than 25,000 students). Accepted by the faculty of the School of Journalism, College of Communication Arts and Sciences, Michigan State University, in partial fulfillment of the requirements for the Master of Arts degree. ILL 58 MEL... Director of The ACKNOWLEDGMENTS I wish to express my gratitude and appreciation to several individuals who played important roles in the completion of this study. To Dr. Jack L. Hillwig, who guided me through this project with great patience and understanding. To Dr. Don J. McIntyre, whose faith in me led to new career opportunities. To my Mom and Dad, who have always supported me in everything I have done. To Kenneth, my husband, who gave me the much-needed moral and emotional support. ii TABLE OF CONTENTS LIST OF TABLES . . . . . . . . CHAPTER I. THE PURPOSE OF PUBLIC RELATIONS IN THE PUBLIC SCHOOLS . . . . . . . . . . . II. A REVIEW OF THE LITERATURE . . . Methods of Disseminating News . . . . . . Vehicles for Communications . . . . . . . Relationship with the Press . . . . III. METHODOLOGY . . . . . . . . . . . IV. FINDINGS OF THE SURVEY . . . . . . . Qualifications of Those Directing Public Relations . . . . . . . . . . Public Relations Titles . . . . . Money Budgeted for Public Relations . . . Organizational Plans for Public Relations Involvement in Public Relations Activities Public Relations Priorities . . . Objectives of Conducting Public Relations Public Relations Initiatives . V. SUMMARY AND CONCLUSIONS APPENDIX . . . . . . . . . . . . . . . . LIST OF REFERENCES . . . . . . . . . . . . Tl iii iv 103 Table 10. 11. LIST OF TABLES District size, time and money devoted to public relations . . . . . . . . . . . . Time devoted to public relations according to size of school district . . . . Qualifications of those directing public relations in the schools . . . . . . . Qualifications of those directing public relations in the schools according to size of district . . . . . . . . Qualifications of those directing public relations in the schools according to percentage of time devoted to public relations . . . . . . . . . . . . . . Qualifications for public relations directors, ranked by acceptability (Question Thirteen) Qualifications for public relations directors, ranked by acceptability, according to back- ground classification (Question Thirteen) . Qualifications for public relations directors, ranked by acceptability, according to size of district (Question Thirteen) . . . Qualifications for public relations directors, ranked by acceptability, according to percent- age of time devoted to public relations (Question Thirteen) . . . . . . . . . Titles of those directing public relations in the schools . . . . . . . . . . . Percentage of budget devoted to public relations according to size of school district (Question Eleven) . . . iv Page 30 31 33 34 34 35 36 38 39 41 43 Table 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Percentage of budget devoted to public relations according to percentage of time Spent on public relations (Question Eleven) . . Organizational plans for public relations programs employed in the schools (Question One) . . . . . . . . . . . . Organizational plans for public relations programs employed in the schools, accord- ing to size of district (Question One) . Organizational plans for public relations programs employed in the schools, accord- ing to percent of time devoted to public relations (Question One) . . . . . Organizational plans for public relations programs employed in the schools, accord- ing to percentage of budget devoted to public relations (Question One) . . . . . Public relations activities in which the schools are involved (Question Two) Public relations activities in which the schools are involved, according to size of district (Question Two) . . . . . . . . . Public relations activities in which the schools are involved, according to percentage of time devoted to public relations (Question Two) Public relations activities in which the schools are involved, according to percentage of budget devoted to public relations (Question Two) . . . . . . . . . . . . Public relations functions ranked according to the policy set by the boards of education (Question Three) . . . . . . . Public relations functions ranked according to the policy set by the boards of education, by size of district (Question Three) . . Public relations functions ranked according to the policy set by the boards of education, by percentage of time devoted to public relations (Question Three) . . . . . \T Page 43 45 46 48 49 51 52 S3 54 56 57 59 Table 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. Public relations functions ranked according to the policy set by the boards of education, by percentage of budget devoted to public relations (Question Three) . . . . . . Public relations functions ranked according to personal preference (Question Twelve) . . . . Public relations functions ranked according to personal preference, by size of district (Question Twelve) . . . . . . . . . . . Public relations functions ranked according to personal preference, by percentage of time devoted to public relations (Question Twelve) . . . . . . . . . . . . . . . . . . Public relations functions ranked according to personal preference, by percentage of budget devoted to public relations (Question Twelve) . . . . . . . . . . . . . . Objectives of schools engaging in public relations deemed most important (Question Fourteen) O l O O O O O O O O O O O O 0 Objectives of schools engaging in public rela- tions deemed most important, according to size of district (Question Fourteen) . . . . . . . Objectives of schools engaging in public rela- tions deemed most important, according to percentage of time devoted to public relations (Question Fourteen) . . . . . Objectives of schools engaging in public rela- tions deemed most important, according to percentage of budget devoted to public relations (Question Fourteen) . . . . . The number of press releases and in-depth or interpretative stories prepared by the school districts during one month (Questions Four and Five) . . . The number of press conferences held by the districts and articles published about the schools in the local newspapers during one month (Questions Seven and Six) . . . . . . . vi Page 60 62 63 64 65 68 69 70 71 73 74 Table Page 35. Participation in a local radio or television program and preparation of pamphlets or brochures or newsletters by the school districts (Questions Eight, Nine and Ten) . . . 75 36. The number of press releases prepared by the school districts during one month, according to size of district (Question Four) . . . . . . 76 37. The number of press releases prepared by the school districts during one month, according to percentage of time devoted to public relations (Question Four) . . . . . . . . . . . 77 38. The number of press releases prepared by the school districts during one month, according to percentage of budget devoted to public relations (Question Four) . . . . . . . . . . . 78 39. The number of in-depth or interpretative stories prepared by the school districts during one month, according to size of district (Question Five) . . . . . . . . . . . 79 40. The number of in—depth or interpretative stories prepared by the school districts during one month, according to percentage of time devoted to public relations (Question Five) . . . . . . 80 41. The number of in-depth or interpretative stories prepared by the school districts during one month, according to percentage of budget devoted to public relations (Question Five) . . 81 42. The number of articles published about the schools in the local newSpapers during one month, according to district size (Question Six) . . . . . . . . . . . . . . . . 83 43. The number of articles published about the schools in the local neWSpapers during one month, according to percentage of time devoted to public relations (Question Six) . . . . . . 84 44. The number of in-depth or interpretative stories prepared and press conferences held by the school districts and articles published in the local newspapers about the schools during one month in relation to the number of press re- leases the schools prepared (Questions Five, Seven, Six and Four) . . . . . . . . . . . . . 85 vii Table 45. 46. 47. 48. 49. 50. Participation in a local television or radio program according to district size (Question Eight) Participation in a local television or radio program according to percentage of budget devoted to public relations (Question Eight) . . . . . . . . . Participation in a local television or radio program according to percentage of time devoted to public relations (Question Eight) . . . . . . . . . . Preparation of pamphlets or newsletters by the school districts according to district size (Questions Nine and Ten) . . . . . . . Preparation of pamphlets or newsletters by the school districts according to percentage of time devoted to public relations (Questions Nine and Ten) Preparation of pamphlets or newsletters by the school districts according to percentage of budget devoted to public relations (Questions Nine and Ten) viii Page 86 86 87 88 88 89 CHAPTER I THE PURPOSE OF PUBLIC RELATIONS IN THE PUBLIC SCHOOLS These are not easy times for Michigan public school districts. The educational system is facing criticism from many directions and finding it more difficult than ever to gain or to even maintain support. The primary financers of education, the taxpayers, are showing their dissatisfaction by repeatedly voting down pleas for money. Michigan voters, for example, turned down 65 percent of the 248 additional school millage levies in 1977-78.1 And, as schools make cuts in an attempt to stay with- in their budgets, their programs suffer, resulting in even more unfavorable publicity. Taxpayers are becoming disenchanted with their schools for reasons which all point to money. Parents are discovering that many young men and women are not as edu- cated as they should be by graduation from high school and are pointing the finger at the schools. When they enter the voting booths, they find it difficult to rationalize 1Michigan Department of Education. approving additional funding for an institution which, in their Opinion, is not doing its job. They also feel that teachers are no longer the dedicated people who once entered education for the rewards of molding young minds but today care only about paychecks and fringe benefits and are will- ing to desert their classrooms until they get their way. For example, in Michigan, the number of teacher strikes has been increasing every year. During the 1977-78 school year, there were twenty-seven strikes in twenty-six districts and more than 175,000 students lost from one to seventeen days of school.2 So much media coverage of teacher negotiations and particularly teacher strikes tends to have a negative influence on the district's voters. Peeple are watching their money more than ever and are refusing to give additional funding to an educational system with which they find fault. When boards of education must curb expenditures, one of the first areas to be cut back or, in some cases, eliminated is often the public information program. Boards frequently perceive community relations as a luxury or fringe item, something nice, but not necessary. However, this reasoning needs to be re-examined. It is now more than ever that school districts need to communicate with their publics. The public information officer can reach the citizens of a community and help them to understand what their schools are doing. 2Michigan Education Association. In a letter sent to chapter officers of the National School Public Relations Association, Dr. Jerome G. Kovalcik, assistant superintendent of the New York City Public Schools, wrote: "In too many cases, teachers and administrators caught up in exciting plans for improving the educational program forgot that people approve and support only those things they understand.“5 One Michigan school district which did employ a full- time public relations consultant eliminated the position for financial reasons. However, soon after, the superintendent wrote: "I‘m convinced that was a mistake, and the position will be reinstated, at least on a half-time basis. . ."4 Public relations in education, nationally, was first recorded when the first state board of education was estab- lished in Massachusetts through the efforts of James G. Carter and Horace Mann. Mann began molding public opinion by organizing campaigns to explain the meaning and importance of education, thus selling the idea of education to other states.5 However, it wasn't until the beginning of the 19205 that a formal approach to public relations was made under the title "publicity." School officials soon decided that 3Patty Lewis Williamson, "Don't Look Now But Your PR 15 Showing," School and Community 56 (November 1969): 24. 4Comment accompanying questionnaire from the super- intendent from District G. 5James J. Jones, School Public Relations (New York: Center for Applied Research in Education, 1966), p. S. the term "publicity” carried some negative connotations and implemented "public relations" for a fuller presentation of the education story. In the first book on educational pub- lic relations, Arthur B. Moehlman defined the concept as an "organized factual informational service for the purpose of keeping the public informed of its educational program."6 And, during the depression years of the 19305, when the public was pushing for a reduction in school expenditures and limited instructional offerings, education officials felt the need to launch a campaign to gain public support and con- fidence through communication. Because the tax burden for public schools has remain- ed at the local level, school administrators have felt the need to continue to communicate with their taxpayers. Today, because the label "public relations" is some- times associated with slick Madison Avenue persuasion, there is a movement to replace the term with other terms such as "school-community relations" which also reflect the trend toward involvement and participation of citizens in the educational decision-making process. Whatever term is employed, a public information pro- gram seems to be needed by the schools simply because public schools do belong to the public. And the investors of any business want, and have the right, to know how their money is being spent. But, more importantly, the schools must 6Arthur B. Moehlman, Public School Relations (Chicago: Rand McNally 8 Co., 1927), p. 4. communicate with the citizens of their districts if they are to gain the necessary financial support. In 1971, 56 percent of the peOple questioned in a nationwide poll by Gallup International said they would not support increased taxes for schools. Keith W. Atkinson, professor of education at the University of Connecticut, commented that this doesn't mean that peOple have lost re- Spect for education, but that they are beginning to question administrators. "They want information before they dig into their pockets for more money."7 Scott M. Cutlip, professor of journalism at the Uni- versity of Georgia, wrote in a 1967 National School Public Relations Association publication, "A school system respon- sive to, and supported by, an informed public stands like a rock when the storms of bond issues and bookburners beat upon it."8 James J. Jones, who has done extensive research on school public relations, lists eight objectives which can be achieved through an organized public information program: --To explain the school system's philosophy, aims I and means of achieving these aims —-To interpret the educational program in a way that will encourage people to take pride in and support their 7Keith W. Atkinson, "Communication: Closing the Widening Gap," Clearing House 46 (September 1971): 27. 8Scott M. Cutlip, "Needed: More Interpreters, Fewer Publicists," Public Relations Gold Mine Vol. 9 (Washington, D.C.: National School Public Relations Association, 1967), p. 24. schools --To establish confidence in the on-going institution --To indicate that the public is receiving full value for moneys expended on education --To develop an understanding of what is possible in education when adequate support is provided --To acquaint the public with the trends in education --To correct misunderstandings or errors --To help the public feel some sense of responsibility for the quality of education the school distributes9 There are basically two levels of educational public information. The simplest involves publicity and information which tells the current school news by presenting facts with- out attempting to foster understanding. This might include a flow of press releases which merely announce what is going on in the schools. For example, an item might be sent to the local media reporting that there will be testing of all children entering kindergarten in the fall, where and when it will be held. A second method focuses on interpretation, 3 combi- nation of publicity and information-giving with efforts to explain. Under this system, the school might provide the local media with a news story on what the testing will in- volve, how it will be conducted, and what it might accomplish. While the simple news item in the first example would 9Jones, Public Relations, pp. 8-9. be of interest only to those parents with children entering kindergarten, the second story might attract other residents in the school's district and would illustrate what the schools are doing for the students. Max Rosenberg, Detroit Public Schools assistant director of school-community relations, wrote in 1974: The pay-off for a sound, balanced, dynamic PR package comes with a well-informed and loyally supportive school community. . . . Only half the story is doing; the other half is telling.10 Too often school administrators neglect community relations until they are faced with a crisis and are desper- ate for support or need to defend themselves. This sporadic system does little to build confidence and loyal support among the taxpayers. A public relations program must be continuous, through both "bad" and "good" times. "Although continuous, planned contacts will not be so flashy as the periodic and dynamic campaign, the results will certainly be more lasting," wrote educational public relations researcher Doyle M. Bortner.11 During the civil rights demonstrations and school unrest in 1964, the Cleveland Public Schools delayed com- municating with the media until their schools experienced violence. Having eliminated their public relations program, 10Max Rosenberg, "Community Relations: Approaches Educators Use," The Education Digest 39 (January 1974): 43. 11Doyle M. Bortner, Public Relations for Public Schools (Cambridge, Mass.: Schenkman Publishing Co., dis- tr15uted by General Learning Press, Morristown, N.J., 1972), p. 32. the Cleveland schools suffered great public relations prob- lems during the demonstrations. While former Cleveland Superintendent William Levinson denounced the press for its "lack of comprehension" and "shallow" stories, Ted Princiotto, Cleveland Plain Dealer city editor, blamed the administration for not supplying facts until the trouble erupted. A National Education Association investigation ruled that the public relations program needed to be re- stored.12 In addition to working through the media, one other aspect of school-community relations is community involve- ment in the education process in which School administrators meet with various citizen groups (parents, business leaders, civic organizations) to provide information and generate feedback. However, in many school districts, particularly those which have cut back in personnel, it is impossible for school officials to meet with even a majority of the district's taxpayers. At best, schools can directly communicate with business and civic leaders, parents and school employees. But this is only a small percentage of the district's voting population and usually only that portion which has expressed an interest in education. To reach the total district pop- ulation, including those who do not have children in school 12"The Ghosts Walk," Public Relations Gold Mine Vol. 7 (Washington, D.C.: National Sohool Public Relations Association, 1965), p. 17. and have little, if any, involvement with the schools, edu- cators must rely upon the local media and the distribution of pamphlets or newsletters to district residents. Carolyn Mullins, a former newspaper reporter and editor and a school board member, writes: One of the most important obligations we assume as members of boards of education is that of keeping the community informed on what is going on in its educa- tional world. In short, today's school board desperately needs an effective pipeline to the community. . . . How well that pipeline functions is, in large part, our respon- sibility.13 Yet, merely establishing a "pipeline" to the commu- nity will often not fulfill a district's community relations obligations. To win the support and confidence of the pub- lic, material distributed must be a complete and honest report of what the schools are doing. A newsletter or press release (if even used by the local media) which only serves to praise the school officials, without actually explaining what is being done, will not promote the understanding neces- sary to gain community support. This is illustrated in a case cited by two authorities in the field of educational public relations, James J. Jones and Irving W. Stout. In "Super County" (as it is referred to in the case study), the board of education budgeted money for public relations which the superintendent used to publish a monthly newsletter distributed to all school employees and parents 13Carolyn Mullins, "How to Get Along With Your Local Newspaper and How to Get Good Press, Too," The American School Board Journal 160 (October 1973): 32. 10 of school children within the district. The superintendent's name generally appeared several times on each page and lavish praise was often showered upon him in articles about accom- plishments of the schools. There was very little information about instruction, curriculum and achievement by individuals other than the superintendent. When a full-time public relations director was hired by the board of education and began to give credit to the board, Parent Teachers Association, faculties and community residents for school improvements, the superintendent asked that the public relations director have all articles pass through his office for editing before being released to the public. The "self-centered and insecure" superintendent be- came so hostile that the director resigned at the end of the year, making known his reasons for resignation in a letter to the board. The board requested that the superintendent d.14 resign, which he di Arthur H. Rice, editorial advisor to Nation's Schools and professor emeritus of education at Indiana University at Bloomington, comments: If the superintendent and his co-workers think that the job of the PR man is to get favorable publicity for them and the way they Operate the schools, they really don't need a publig relations specialist--they need a propaganda agent. 14James J. Jones and Irving W. Stout, School Public Relations: Issues and Cases (New York: G.P. Putnam's Sons, I960), p. 67. 15Arthur H. Rice, "Know How to Use Your Public Rela- tions Specialist Effectively," Nation's Schools 89 (January 1972): 15. 11 Effective public relations involves much more than spewing out facts. If educators truly want their publics to understand what the schools are doing, they must be willing to do more than simply tell the school story. They must ex- plain and interpret before they can expect to gain the confi- dence and support of the public. James Caudhill, director of public relations for Benton Harbor (Michigan) Area Schools, maintains that if the public doesn't understand the problems confronting its schools, they cannot be expected to support the resolution of those problems.16 This study, therefore, will assess the attitudes of school administrators and public relations personnel as well as the quality and quantity of existing public relations pro- grams in Michigan schools. Specifically, the study proposes: (1) to survey the public relations programs in school districts in Michigan, (2) to assess the attitudes and philOSOphies of Michigan school districts toward public relations in education, (3) to determine the qualifications of those peOple directing public relations in the public schools, and (4) to delineate the public relations activities in which Michigan schools engage on a monthly basis. 16James Caudhill, "Three Simple but Super Truths to Make Your Public Relations Better-~and Easier," The American School Board Journal 164 (October 1977): 25-29. CHAPTER II A REVIEW OF THE LITERATURE Although there have been few studies done on exist- ing public relations programs in the schools, many educators and practitioners have addressed the tOpic of educational public relations in terms of implementation and administra- tion. A review of the literature provides models against which existing programs can be compared. According to the Standards for Educational Public Relations Programs adopted 23 March 1968 by the Executive Committee of the National School Public Relations Associa- tion (NSPRA): Recognition of public relations as a management function of primary importance shall be demonstrated through the existence of a public relations unit in the organization staffed by profe551ona1 pub11c relations personnel. The Standards further recommend that the number of full-time professional public relations persons employed be determined by size of student enrollment: one for up to 24,999 pupils; two for 25,000 to 49,999 pupils; three for 50,000 to 99,999 pupils, and five for 100,000 or more pupils.18 17National School Public Relations Association, Stan- dards for Educational Public Relations Programs (Washington, D.C.: National School Public Relations Association, 1968), p. 4. 181bid., p. s. 12 13 However, a sampling of 14,000 school administrators in fifty states by the editorial staff of Nation's Schools in 1969 showed that only 3 percent of the reSpondents employed full-time public relations persons and a majority said they were not satisfied with the public relations efforts in their schools. Most said they would like to hire full-time public relations persons but cited finances as the major reason why they had not.19 A 1965 survey of sixty-eight superintendents, school public relations people and media peOple throughout Texas by Robert P. Knight, a journalism teacher at Texas A 8 M Uni- versity, concluded that members of the media, as well as superintendents, favor public information positions. Forty- nine percent of the superintendents questioned said they felt they needed help with the task of informing the public.20 Finances was cited by 84 percent of the respondents as one difficulty encountered in creating a public informa- tion position. Forty-five percent said finding qualified persons was a problem and less than one-third cited board or community resistance. Knight suggests that if schools view the information specialist as a teacher with schools as his subject and the entire community as students, the per-pupil cost alone would 19"Schoolmen Aren't Bragging About Their Public Rela- tions Programs,” Nation's Schools 85 (January 1970): 31. 20Robert P. Knight, "Needed: School Information Specialists," Texas Outlook 49 (July 1965): 16—17. 14 justify the salary. "It is up to the school district to decide the value of such an investment."21 Thomas F. Koerner, public relations director for Niles Township High Schools in Skokie, Illinois, states: Boards that pooh-pooh the idea of hiring a public rela- tions specialist are bad news. Most likely they'll wind up as bad news in the local press as well as in the minds of their constituents. 2 Knight recommends that a district assign the public relations duties to an administrator who has shown skill in dealing with various publics, a journalism teacher or pub- lications advisor.23 However, Anne Chambers Lewis, editor of NSPRA's The Schools and the Press, contends that the superintendent should not be responsible for public relations, except in very small schools. "Each is a specialty, requiring certain background and experience, as well as interest, and each is a full-time job."24 The authors of a 1974 article in The American School Board Journal, C. Douglas Norman, director of the Upper Cumberland Reading Project in Baxter, Tennessee, and C. M. Achilles, associate professor for educational administration 211bid., p. 17. 22Thomas F. Koerner, "Why Your Board Deserves a Full- Time Public Relations Man," The American School Board Jour- nal 158 (September 1970): 36. Z3Knight, "Needed," p. 17. 24Anne Chambers Lewis, The Schools and the Press (Washington, D.C.: National School Public Relations Asso- ciation, 1965), p. 79. 15 and supervision at the University of Tennessee at Knoxville, point out that the public information officer needn't be a skilled writer or someone who is trained in public informa- tion, only someone who recognizes what is news.25 Another educator, Cecil B. Spearman, superintendent in Hinsdale, Illinois, in a 1966 article suggested that schools rely upon mothers or teachers for public relations.26 Benjamin Fine and Vivienne Anderson, researchers in the field of school public relations, maintain that the educator is the best qualified for school public relations: "The essence of the educational story can be projected best by one who has personally experienced the problems of the classroom teacher and the school administrator."27 However, employing someone with no public relations or media experience does have disadvantages. Only someone who has worked within the media can fully understand how the media function and the kinds of news they want. In a county school district in Ohio which was tempo- rarily without a public relations director for budgetary reasons, the high school supervisor was delegated the 25Douglas C. Norman and C. M. Achilles, "A Score and Two Ways to Attain Success with a Modest School Public Rela- tions Program," The American School Board Journal 161 (June 1974): 39. 26Cecil B. Spearman, "Two Ways to Delegate Public Relations; Cultivating the Community Grapevine," School Management 10 (June 1966): 85-87. 27Benjamin Fine and Vivienne Anderson, The School Administrator and His Publications (New London,—Conn.: Appleton-Century Croft Publications, 1957), p. 43. 16 responsibility of public relations for the five-district system. His primary goal was to have teachers regularly fill out printed news release forms which would be sent to the local daily newSpaper. However, he neglected to consult the newspaper on its news policies. Had he done so, he might have learned that the editors considered most press releases to be free publicity and routinely discarded them. They also gave education low priority in terms of news value. Several months later the stacks of forms were still sitting in school principals' offices. The public relations director who was later rehired had worked for the local newspaper and was familiar with the editors' attitudes toward education. She concentrated on other news vehicles, such as newsletters and pamphlets, and provided the newspaper with c0py—ready news stories which the editors found acceptable.28 John Marston, author of The Nature of Public Rela- tions, contends that part of the problem in education has been the disposition to "intentionally disguise" school pub- lic relations by frequently drawing the practitioners from teacher or administrator ranks and possibly giving them a part-time assignment. "Educational public relations thus tends to suffer from inbreeding and from talking to itself. . . . It would benefit more by interchange with the outside 28Personal experience of the author. 17 world."29 "Most school administrators and boards need the assistance of some Specialist who is familiar with commu- nication principles and has competence to utilize communi- cation media," Gordon McCloskey, a researcher in educational public relations wrote in 1976.30 Daniel J. Scherer, a professional publicist in New York City, citing a 1966 poll of newspaper editors by a university professor, concluded that the primary reasons for newspapers not using material submitted from outside sources was limited local interest, no reader interest, poor writing, material obviously faked, inaccuracy in stories, or material stretched too thin.31 Koerner commented: Journalists usually turn out to be good public relations peOple. Highly prized is their almost innate ability to communicate simply and concisely, unencumbered by educa- tional Jargon. Charles C. Campbell, dean of administration at North- east Missouri State University at Kirksville, stated: A large school that puts an inexperienced person in the role of telling its story shows ignorance of the 29"Spotlight on the School P. R. Man," Public Rela- tions Gold Mine Vol. 6 (Washington, D.C.: National School Pfiblic Relations Association, 1964), pp. 36-37. 30Gordon McCloskey, Education and Public Understanding, 2d ed. (New York: Harper 8 Row, PuEIishers, 1967), p. 295. 31Daniel J. Scherer, "How to Keep Your School Dis- trict in the Public Eye," School Managgment 10 (September 1966): 122-25. 32Koerner, "Board Deserves," p. 36. 18 importance, power and meaning Of the job. A small school district that devotes no resources to public information has severely misjudged its public's desire to know.33 Methods of Disseminating News In establishing a public relations program, there are basically three organizational structures. Which one a district employs will most likely depend upon student enroll- ment, staff and resources. (1) The Centralized Plan is when all news goes through the superintendent or public relations director. By this method, one person is responsible for collecting news from throughout the district and for disseminating news through the most effective vehicle. By having one person as liaison to the local media, there should be constant communi- cation between the schools and the media and little chance of important news not reaching the public. However, the central office must constantly communicate with the individual school personnel since many peOple develOp attitudes and Opinions by contacts and experiences at the local level.34 (2) Under the Decentralized Plan, each school within the district is reSponsible for its own public relations. While this system does get the news directly from the indi- vidual school to the media, it puts the majority of the responsibility on the school principal who may not have the 33Charles C. Campbell, "Public Relations for Public Schools," School and Community 60 (October 1973): 17. 34Bortner, Public Relations, pp. 36-37. 19 necessary time or interest to devote to public relations. In a district with several buildings, it would be difficult for the media representatives to establish the close rela- tionship that is possible with one public relations desig- nee for the entire district. The decentralized plan also precludes schools working together to convey the school story to their public.35 (3) Making each person within the district respon- sible for getting his own news to the local media would be an Individualized Plan. Under this plan there is no delay between the happening of news and the reporting. The local media get news from all sources, not only that which one per- son determines to be news. However, it can also mean that a reporter might not get all the news within a school system since some teachers may be reluctant to call the media. Or, a reporter can be deluged with trivial news from all levels to the point that he becomes wary of any call from the schools. The greatest disadvantage to this system is that news from the schools is haphazard; there is no uniformity among schools and no coordination Of communications, and the local media have no one contact who can keep them informed on all aspects of the schools. Vehicles for Communications The most important function Of a public relations program is to disseminate the news through the most 351bid. 20 effective vehicle, whether it be press releases, longer in- depth or interpretative stories, pamphlets or brochures, formal press conferences or merely being available for media representatives to pursue their own story ideas. The press release is the basic press relations tool and Often the primary means of communications between the schools and their local media. In most cases, press releases merely "announce" what the schools are doing, with little, if an, analysis or interpretation. The Nation's Schools poll found that 94 percent of the respondents said their schools had some kind of public rela- tions or press release program. Sixty-six percent said they send out between one and twenty-five press releases in a six- month period; 21 percent send out between twenty-six and fifty; 4 percent fifty-one to seventy-five; 4 percent seventy- six to one hundred, and 5 percent more than one hundred.36 Carolyn Mullins, former newspaper reporter and editor and a school board member, states: Prepared releases are fine for publicizing routine school news and for informing the community about new programs and policies, and (schools) should be producing a constant stream of them. Hard news about hot issues, however, is another matter.37 Since most newspapers and radio and television sta- tions do not have the staffs to gather all the school stories editors and educators would like, it is up to the schools to 36"Schoolmen Aren't Bragging," p. 31. 37Mullins, "Good Press," p. 33. 21 provide some of the c0py in the form of written articles. Knight's survey revealed that newsmen want schools to feel free to provide unsolicited information in the form Of news tips which the reporters can deveIOp into their own stories.38 One effective means Of providing this information is through regularly scheduled news conferences, whether weekly, bi-weekly or monthly, which would take little time from the public relations director, or superintendent, but would in- sure consistent communications with the local media repre- sentatives. However, too often school administrators call press conferences only when they feel the need to "push" something or defend the schools. Another effective means of communicating with the tax- payers Of a school district is through brochures or pamphlets distributed on a district-wide basis. This provides a vehicle for conveying information which may not be of interest to the general audience of a newspaper or radio or television sta— tion but may be beneficial to those who support the schools. Fine and Anderson say the community school publica- tion is "a practical instrument through which laymen can get an authentic picture Of the system's philosophy, activities, problems, growth and needs.39 38Robert P. Knight, "How to Communicate Your School Story," Texas Outlook 49 (May 1965): 20-21. 39Fine and Anderson, Administrator and Publication, p. 39. 22 But perhaps the most important function Of the public relations person is to be available to members Of the media, to be a reliable contact in the schools, always willing to answer questions, provide information for stories, and help reporters to understand what education is all about. Nothing can be more damaging to a school district than to have a reporter unable to reach his source in the schools when he needs him. Relationship with the Press An essential aspect Of educational public relations is the relationship the schools are able to build with the local media. Anne Chambers Lewis writes: Community awareness of the school system's problems and achievements depends greatly on (the schools') press re- lations. If (they) make no effort to establish regular communications with the press outlets, assuming an atti- tude of "move the mounfiain to me," then (their) press relations will suffer. 0 Schools need to utilize the media as a public rela- tions outlet if they are to reach the majority of their district's residents. It is the press' responsibility to report the news, whether good or bad, and if the schools want to maintain "good" press coverage, they must reach out to the media to extend every effort to COOperate. Lewis advises schools to make the full staff and facilities of the system available to the press with all 40Lewis, Schools and Press, p. 14. 23 doors Open to members of the media. Staff members should be given experience in working with the press and encouraged to help rather than hinder reporters.41 It is the schools' responsibility to work with jour- nalists to help them understand and interpret educational programs and policies before they can expect newspeOple to provide objective reports of school activities for their audiences. Hope Justus, of Northwestern University School of Journalism, wrote: Those in policy-making positions must be willing to keep somewhat abreast of research in education and related fields, to inform and educate the press personnel on a variety Of subjects, to educate themselves about how the press Operates and why, to learn what kinds of questions members of the public want answered, and in whgt form the answers must be for public understanding. In Knight's survey, 52 percent Of the newspaper respondents said they want more public information help from the schools; the response was somewhat higher for radio and television newspeople. Fewer than one-half of the radio and television reSpondents said they get effective assis- tance from the schools while one-third of the newspaper respondents said they were dissatisfied.43 School officials should be concerned with more than 411bid., p. 13. 42Hope Justus, "Educators Must Lead in Public Infor- mation," The Journal of Educational Research 66 (April 1973): inside cover. 43Knight, "How to Communicate," pp. 20-21. 24 what news they make available to the media, maintains Charles H. Harrison, a regular contributor of articles on educational public relations to Nation's Schools. "They need to be just as concerned about how the news gets to the media and the rapport between news media representatives and responsible school Officials."44 Because the media have a significant role in the pub- lic relations process, schools need to make the effort to cultivate an effective working relationship with the press. Del Harding, director of information for Jefferson County Public Schools in Lakewood, Colorado, maintains: "Any school administrator who refuses to use the media as a commu- nications vehicle is asking for trouble. Trouble not only from the media, but from his community."45 This study will examine exactly how school admin- istrators utilize the media in their efforts to communicate and gain the support of their publics. 44Charles H. Harrison, "Have Rapport, Not Formality With Press Representatives," Nation's Schools 85 (May 1970): 38. 4SDel Harding, "How to Capitalize on News Media," National Association of Secondary School Principals Bulletin 58 (January 1974): 43. CHAPTER III METHODOLOGY A thorough literature search indicates that no compa- rable studies have been made concerning the public relations of public school districts. Most researchers have focused on what the schools can and should be doing in idealistic terms. However, few have collected data on what actually is being done. Those authors who prescribe public relations methods for schools appear to have disregarded the needs of individual districts in terms Of enrollment size and avail- able resources. This study is intended to provide useful information about the specific attitudes and activities of existing pub- lic relations programs in Michigan schools and it provides a substantial basis for further consideration. Initially, hypotheses were established: (1) Most schools in Michigan do not employ full-time public relations personnel. (2) The backgrounds of those who are employed to direct public relations generally are limited to experience within the schools with little, if any, media experience. (3) The public relations activities in most Michigan school districts involve the preparation and distribution Of 25 26 routine press releases and making the public relations desig- nee available to the media, with little time devoted to more involved activities such as lengthier in-depth or interpreta- tive stories, press conferences, pamphlets or brochures or newsletters. (4) The employment of full-time public relations personnel is restricted to the larger schools, thus limiting extensive public relations activities to those schools. It was decided that a detailed questionnaire would be prepared and mailed to individual school districts in order to provide the desired data. The primary advantages to the mail survey are the time factor on the part of the interviewer and the convenience to the respondent who does not have time for personal interviews. It was also decided that the presence of an interviewer might preclude accurate reSponses. In an effort to Obtain accurate data, it was agreed that the names of the school districts responding to the questionnaire would not be used in the writing of the study. Specifically, the survey was designed to answer the following questions: (1) What educational and professional qualifications are held by those directing public relations in the public schools and how much time do they devote to public relations? (2) By what methods do schools disseminate news and which vehicles are most Often employed to communicate with the public? 27 (3) What are considered by the districts' adminis- trators and public relations persons to be the primary ob- jectives Of educational public relations? (4) On a monthly basis, specifically what do schools accomplish in the way Of public relations? (5) What qualifications are considered to be most desirable for a public relations director? From a list of all public school districts in Michi- gan compiled by the Michigan Department Of Education for the 1976-77 school year, districts were ranked according to stu- dent enrollment. Since school districts with enrollments less than 10,000 do not usually have formal public relations programs, it was decided to concentrate on those districts with student enrollments in excess of 10,000. Also, because the Detroit Public School System has at least seven times the student enrollment of the next largest district in the state, it was deleted from the list. Questionnaires were mailed in April, 1977, to the superintendents of the thirty-one school districts in Mich- igan with enrollments between 10,000 and 41,000. Each questionnaire was accompanied by a form letter which ex- plained the purpose of the survey and that the study was part Of the investigator's work as a student at Michigan State University (see Appendix). Also as an inducement for those surveyed to reply, a self-addressed, stamped envelope was enclosed. When daily returns dwindled, a second questionnaire 28 was sent to those who had not responded, with a letter ex- plaining that, with a total pOpulation of thirty-one, a one hundred percent response was essential. Since one school district's enrollment had fallen below 10,000 since the start of the school year, the ques- tionnaire from that district was discarded, bringing the final list of schools studied to thirty (see Appendix). CHAPTER IV FINDINGS OF THE SURVEY Of the thirty Michigan public school districts surveyed, nine employ a public relations person on a full- time basis and two employ persons to do public relations on a part-time basis (see Table l). Seventeen schools have someOne who devotes at least 50 percent of his time to community relations. Fewer than half Of the twenty-four districts with student enrollments below 25,000 employ persons who do public relations at least 50 percent of the time (see Table 2). 0f the six schools with enrollments over 25,000, five employ persons whose sole responsibility is public relations; the sixth district has someone who devotes 75 percent of his time to public relations. There are six districts in which public relations is given less than 10 percent of one staff member's time, including four of the fourteen districts with 10,000 to 14,999 students, one of the seven districts with 15,000 to 19,999 students, and one of the three districts with 20,000 to 24,999 students. Thus, thirteen of the thirty districts surveyed employ persons who devote less than half of their time 29 30 Table 1. District size, time and money devoted to public relations. % of time % of budget Enrollment Spent on PR Spent on PR A 10,200 1003 .100 B 10,350 95 .500 C 10,470 7 .1-1 D 10,500 30 - E 10,700 50 1.000 F 11,375 - - G 11,600 5 .002 H 11,600 10 5.000 I 11,841 100 .050 J 12,522 50 .200 K 13,000 40 - L 13,408 20 .1-1 M 14,500 0 0 N 14,500 50-75 .930 0 15,349 50 .050 P 15,500 1003 - Q 15,600 0 0 R 17,000 100 2.000 S 17,789 30 .250 T 18,500 100 .1-1 U 18,510 10-15 - V 21,000 1 .050 W 21,021 100 1.000 X 23,000 10 .200 Y 27,700 100 .002 2 31,500 100 .140 AA 32,000 100 .040 BB 32,000 75 .020 CC 38,000 100 .100 DD 41,000 100 .003 3 Employed on a part-time basis. 31 Table 2. Time devoted to public relations according to size of school district. Enrollment Schools 100% 50-99% 30-49% 10-29% 0-9% 10,000 14.999 14 2a 4 2 2 4 (A N) 15,000 19,999 7 3a 1 l l l (0 U) 20,000 24,999 3 l 0 l 0 l (V X) 25,000 34,999 4 3 1 0 0 0 (Y BB) 35,000 41,000 2 2 0 0 0 0 (CC DD) Totals 30 ll 6 4 3 6 a Includes one person who is employed on a part-time basis. 32 to public relations. In four districts, all with student enrollments below 15,000, the superintendents conduct public relations for the districts, with 10 percent being the greatest amount of time Spent in that area. Qualifications of Those Directing Public Relations In the thirty Michigan school districts surveyed, those with educational backgrounds, that is, experience only within the school system, outnumber those with journalism backgrounds by a slight margin. Sixteen have strictly edu- cational experience or training; thirteen have media or public relations experience or college degrees in journalism (see Table 3). The person in charge of public relations for District J has secretarial training. All six districts with student enrollments above 25,000 employ persons with media experience while those with educational backgrounds are employed in the smaller schools (see Table 4). However, four of the seven districts with between 15,000 and 20,000 students employ persons with jour- nalism backgrounds. Categorized by time devoted to public relations, eight of the eleven persons whose sole responsibility is public relations have journalism backgrounds, as do four of the six who spend between 50 and 99 percent of their time on public relations (see Table 5). An analysis Of the reSponses to Question Thirteen 33 >H-Ofiwwy .uouooufiw .uououonn .uoufiuz .uSOh >H-Ofiwmm w2 "Ewflawcpoon oaou ”Owwmm mcflummowmoum moumon oumfluomm< uu .hDOh m:OfiumHOe Uganda mmcflmfluuo>w< muocw2 Anonymouozm .Emflamnpsow oa Esaoufiuusu mom x .vm pogumOH acaumuumficfiev< Hoozum <2 3 .vm mpmuuoamzo: HHmEm mo powwow “genomes Esasofiupou new “cowumuumflcwev< mum > .usow mcoflpmaou Oflaozm mwcwmflouo>v< cofiumnumficwsu< Hoozum <2 3 .Hsow >H-vamu .uouuouwp seaweed .poufluz Hocfi2 Emflfimzusow “>H-onmm oo ansuwhusu Anmpcouom 2 .pm Hmmfiucflum mumsuwoe :Owumuumwcfiev< .cowumosvm mmmcfimsm m2 4 .vm Homcomm xoooemoz .nommmmzo: “Hogumoe pocfl2 Emflamcyoow “oucofium Hmfiuom <2 2 .2uom Aneuopoom o>wuouoxm Hoogum Hmfinmuouuom h .uoow nepfiwo nymphomop Hommmmzoz Emflaocusow mm H .wm acopcoucfluomsm ”Hemflucflum mumcumoh :Ofluwuumficwev< Hm:Oflumu:pm cum I .vm psowcmwcweom3m muonomoe :Ofiumuumwcwew< Hmcoflumuswm and u .vm acmwcmucwpoasm uponomoy :Owumuumwcfisw< new m .pm youmhumwcwswm Hoonom ”RenowOH Esazuwuusu mum m .pm uouuonww Hoozom xuficsesoo ”genomes :oflumuumwcfiev< Hoonom mwm m .cm ucovcoucfiumasm ”Ho::Omemm “eczemOH acoEOOHo>on aofisufiuusu com o .hsow youfiwo nymphommh Honmmmzoz :OflumuM::EEOu mmm2 <2 “EmfiamcHDOh O Q) (13 O 0) CU E 0-H 09. 091-1 E 0-H 09.. OH CC Cit!) UH U!!! 00 CC. 1:03 UH UN 00) .H Q or“... c: to c: 9.. an: «40 -H-H t: m L: Di an: "-4 H 00 mm 0 «H H 00 0!!) Q) 044 a)!!! "-1: "-13 "-10 04-4 mm 0H: "-13 OHU on: 0G M'U HG) H-u-l on: 0‘: H'U HQ) Hoe-l RU HR mm 02 OH RU HR mm 02 OH DDS 00:3 D: 91 p.13 003 DOS Q. Q Duo 0"!) 00 K: 2:: X: 0'0 mo K: K: ><23 cam Q”) [LII—c tun—c mo. DELI Q") Luv-4 LCM-o run. A 5 4 3 2 l P S 3 4 2 1 B s 3 4 2 1 Q s 4 2 3 1 C 5 3 2 4 1 R 2 S 3 4 1 D 5 3 1 4 2 S S 3 4 2 l E 2 3 1 4 S T S 3 4 2 1 F 2 4 1 3 5 U 4 5 2 3 1 G 5 4 3 2 l V 1 5 4 3 2 H 5 4 1 2 3 W 3 1 2 S 4 I 4 3 2 5 1 X 3 5 2 4 l J 4 1 3 5 2 Y S 3 4 1 2 K 3 1 2 4 5 Z S 2 4 1 3 L 2 5 l 4 3 AA 5 4 3 2 l M 5 3 4 2 1 BB 5 2 4 3 1 N 4 S 1 2 3 CC 4 2 3 1 5 O S 4 3 2 1 DD 2 l 3 4 S Qualifications for public relations directors, ranked by acceptability, accord- ing to background classification (Question Thirteen). Table 7. 36 Hd 'dxa N m o m °dsmeN °dxg H H H W é ~p3 ~dxg o o o o ‘anf‘ °Beq N v o o 0133 .830 co 00 o i 3d °dxg o H o H 'dsmaN °dxg H '\ O °° g .pa .dxa ‘10 m o a} 'JnOf '890 ‘8 'n 9 6~ 0133 0390 <1- o 1-1 In ad odxg N N C <- °dsmeN °dx3 N M o m “a opa °dxg <1- m H 00 m amop 'Beq m m o 2 ~pg ~330 o m o m ad 0dxg H N H V °dsmeN 'dxa 0 L“ O :1 E 'p'_:[ °dxa N m o l\ ‘anf' '890 "’3 O O "5 opa -83G v-l <1' O In 8d 'dxa °° °° ‘3 2 °dsneN °dxg '9 O O '9 E 0P3 de3 H Ln 0 \O ’JnOf °Beq H N H 2 'pg '39fl o H o H H "U E CB :1 to c: 0H :3 «4 o s4 0 H "-1 CO H a: u 44 m 60 c: :6 CD v-l .54 H U 1H :6 8 8 3 8 ‘3 a: 'fi m U) E-‘ 37 Five of the six who ranked educational experience as the most acceptable qualification have strictly education experience; the sixth respondent has newspaper experience. The three who listed newspaper experience as most important all have newspaper experience, and two of the four who selected a degree in journalism as first do hold journalism degrees. Categorized by size Of district, the smaller schools (with between 10,000 and 15,000 students) were equally divided between educational and public relations experience as the most acceptable qualification while the majority of those from the largest schools (over 25,000 pupils) ranked newspaper experience first (see Table 8). The mid-sized schools favored public relations experience. The smaller schools rated newspaper experience fourth and all groups ranked a degree in education last. Grouping the districts by the percentage Of time the respondents devote to public relations reveals a similar pattern (see Table 9). Public relations experience was selected as most desirable, although those who spend between 10 and 50 percent Of their time on public relations also rated educational experience first. A degree in education was rated least important but shared last place with a degree in journalism among those who devote between 10 and 15 percent Of their time to public relations. Public Relations Titles Fifteen of the seventeen persons who devote at least 38 m m o 0 OH H w a H m a m H OH H a HH H m H OH H o a H mHaHoe Ham-uuv N o o o o o H o o H o o N o o o o o H H o H o H o coo.HH-ooo.mm Hmm-»V o o o o H o o m H o H H H H o H H o N o N N o o o mom.¢m-ooo.m~ Hx->v o H o N o H H H o o o H o o N H o N o o H o o H H mam.e~-ooo.o~ H=-ov o o o N m o H m N H o N N m o o a N o H H o o o o mam.oH-ooo.mH Hz- o\° as o\° a) Ch 05 0: do C: on <1- N m In 94 H (DD-4 GP I I I I :6 E O 4.: -H o o o o o o o [HEH H m m H [H 40 half Of their time to school public relations carry titles specifying their responsibilities (see Table 10). The other two are called Assistant to the Superintendent (District E) and Assistant in Personnel Services (District 0). Both list public relations as 50 percent of their job responsibilities. In only one district (District K) is a person who devotes less than half his time to public relations (40 percent) given a job title with a public relations description, Community Relations Assistant. That person lists journalism teacher as his other major reSponsibility. The sixteen titles held range from the simple de- scriptions, such as Public Relations Consultant, Director of Public Relations, Information Officer and Communications Specialist, to long and bureaucratic titles: Administra- tive Assistant for School-Community Relations, and Director of Public Information and Communications. No two are identical, although some are similar: Coordinator of Public Information and Public Information Coordinator. There are four directors, three coordinators, three administrative assistants, two consultants, two Spe- cialists, one assistant and one officer. Five of the six- teen titles include school-community relations, three each public relations, public information and communications, and one information services. One title includes both public information and communications (District DD). Money Budgeted for Public Relations Of the thirty districts surveyed, twenty-one spend 41 Table 10. Titles of those directing public relations in the schools. % Time Spent Title On PR A Public Relations Consultant 1003 B Director Of Public Relations 95 C Superintendent 7 D Administrative Assistant to the Superintendent 30 E Assistant to the Superintendent 50 F Superintendent - G Superintendent 5 H Superintendent 10 I Coordinator of Public Information 100 J Communications Specialist 50 K Community Relations Assistant 40 L Director, Personnel and Administrative Services 20 M Director of Personnel 0 N Administrative Assistant, Community Relations 50-75 0 Assistant in Personnel Services 50 P Communications Consultant 100a Q Assistant Superintendent 0 R Information Officer 100 S Administrative Assistant 30 T Director, School-Community Relations 100 U Assistant Superintendent, Administrative Services 10-15 V Assistant Director of Elementary Instruction 1 W Public Information Coordinator 100 X Deputy Superintendent for Instruction 10 Y Administrative Asst., School-Community Relations 100 2 Director, Information Services 100 AA Community Relations Specialist 100 BB Administrative Assistant for Public Relations 75 CC Communications and Publications Coordinator 100 DD Director, Public Information and Communications 100 a Employed on a part-time basis. 42 less than one percent of their total budgets on public re- lations (see Table 1). One district spends as much as 5 percent of its budget and two designate no funding for public relations. Five reSpondents left the question blank, which might indicate that those districts fund public relations under a more general listing, such as administrative services, and were unable to determine exactly how much money is spent on public relations. It is apparent that they did not mean that their districts spend nothing on public relations since one district does employ a full-time public relations direc- tor (District P). All of the four districts which do budget at least one percent of their total expenditures for public relations have student enrollments below 25,000 and two employ full- time public relations directors (see Tables 11 and 12). District H, which spends the most, 5 percent Of its total budget, has fewer than 15,000 pupils and employs someone who devotes less than 30 percent Of his time to public re- lations. The largest district surveyed, which does employ a full-time public relations director, allocates only .003 per- cent of its budget for public relations. One other district with a student enrollment over 25,000 and a full-time public relations person spends .002 percent of its budget for public relations, the same amount listed by one district with fewer than 15,000 students and an employee who devotes less than 10 percent of his time to public relations. 43 Table 11. Percentage of budget devoted to public relations according to size of school district (Question Eleven). Enrollment 1% or more .1-.9% .01-.09% 0-.009% 0 10,000-14,999 2 6 1 1 1 (A-N) 15,000—19,999 1 2 l 0 l (O-U) 20,000-24,999 1 l l 0 0 (V-X) 25,000-34,999 0 1 2 1 0 (Y-BB) 35,000-41,000 0 1 0 1 0 (CC-DD) Totals 4 11 5 3 2 Table 12. Percentage of budget devoted to public relations according to percentage of time Spent on public relations (Question Eleven). Time Spent On PR 1% or more .l-.9% .01-.09% 0-.009% 0 100% 2 4 2 2 0 50 - 99% l 3 2 0 0 30 - 49% 0 2 0 0 10 - 29% 1 l 0 0 0 - 9% 0 1 1 1 2 Totals 4 11 5 3 2 44 The two districts which allocate no money for public relations both have student enrollments below 20,000 and em- ploy persons who spend less than 10 percent of their time on public relations. Organizational Plans for Public Relations In Question One of the survey, twelve of the thirty schools surveyed said their public relations programs follow the centralized plan in which all school news goes through one person (see Table 13). There were eleven respondents using the individualized plan, in which each staff person is responsible for releasing his own news, and the remaining seven employ the decentralized plan, in which the principal of each building handles the news from his school. Four respondents said their districts actually fol- low a combination of the three systems. Because no one person or even one person per building directs public rela- tions for these schools, they have been interpreted to be the equivalent of the individualized plan. The majority of the fourteen schools with enrollments between 10,000 and 15,000 employ the individualized plan; five follow the centralized plan and two use the decentral- ized system (see Table 14). Four of the seven schools with 15,000 to 19,999 pupils list the decentralized plan while two use the individualized plan. The three districts with 20,000 to 24,999 students each employ a different system. The only group in which the majority follows the decentral- ized plan is the districts with enrollments between 25,000 45 n SSDO nnii 30 t lids Ptee avid 1100. 381( DID. 0 ms .lcel ti 0 also zbmh .luaC nnPr.S . a g ) groee rorhn OfPtO 3 1 e 1 b a T vouch mo :OHHmaHHEou maez czo mHaspH>HpeH mzoz :30 Hoonom :omm :OmHmm mm OH mzmz HH< X XXXX X X XX X XX 12 BCD ABCDEFGHIJKLMNOPQRSTUVWXYZMBCD Totals 46 Table 14. Organizational plans for public rela- tions programs employed in schools, according to size of district (Ques- tion One). O H m +4 o H c o a mo .cm :30) 3th 03 '63 0H (DO) "-402 ZZO z: >:z o. .c .H 2.. a; "a: Enrollment < o. m o H 0 10,000 14,999 5 2 7 (A N) 15,000 19,999 4 1 2 (0 U) 20,000 24,999 1 1 l (V X) 25,000 34,999 0 3 1 (Y BB) 35,000 41,000 2 0 0 (CC DD) Totals 12 7 ll 47 and 35,000, with three employing that system and one using the individualized plan. Thus, the schools with fewer than 25,000 students are evenly divided between the centralized and individual- ized plans while the schools with enrollments over 25,000 favor the decentralized system. The majority, six, of the eleven districts which do employ persons whose sole responsibilities are public relations follows the centralized plan with three districts using the decentralized system (see Table 15). Two dis- tricts with full-time public relations directors have Opted for the individualized plan. Also, half of the six dis- tricts whose public relations personnel devote between 50 and 99 percent of their time to that job employ the indi- vidualized plan. Two of the other districts in that cate- gory use the centralized plan and the last district follows decentralization. Four of the districts whose employees spend between 10 and 50 percent of their time with public relations uti- lize the centralized plan while the majority of those who spend less than 10 percent of their time with public rela- tions uses the individualized system. The individualized plan is employed by the district which devotes the greatest percentage of its budget to public relations as well as the two districts which spend nothing (see Table 16). Two other districts which spend at least one percent of their budgets on public relations use Table 15. 48 Organizational plans for public rela- tions programs employed in schools, according to percent of time devoted to public relations (Question One). 0 1—1 m u 0 r4 = o a mo .cm :30) 3:!) U3 '03 0H C00 «40) zzo :2 >2: - ‘3‘ '5: 3.: Time Devoted :m “3 :3 'NPR :: Budget Devoted H 9‘ '5 c: '3 :: ToPR 2E 85 55 l % or more 2 0 2 .1 - .9% 4 3 4 .01 - .09% 2 2 1 0 - .009% 1 2 0 0 0 0 2 Totals 9 7 9 50 the centralized plan while the last district in that cate- gory uses the individualized plan. None of the three districts with expenditures less than .01 percent employ the individualized plan and those eleven schools spending between .1 percent and one percent are almost evenly divided among the three systems. Involvement in Public Relations Activities In Question Two, the respondents were asked to select from a list of five public relations activities the two in which they were most involved. Of the thirty dis- tricts surveyed, sixteen listed being available to the media as one of the two primary activities, followed by press re- leases, named by thirteen, and pamphlets and brochures, listed by eleven (see Table 17). No district named press conferences and two respondents said their schools were not involved in any of the areas (Districts M and Q). The smaller schools, with enrollments between 10,000 and 25,000, were evenly divided among press releases, pam- phlets and brochures, and being available to the media while availability to the media was the clear choice by respon- dents from schools with more than 25,000 students (see Table 18). Looking at the data according to the percentage of time the respondents devote to public relations produces different results. Of those respondents whose sole reSpon- sibility is public relations, producing in-depth and inter- pretative stories was listed as often as press releases and 51 which the schools are involved Public relations activities in (Question Two). Table 17. Rogue «new: oo oflnwflfim>< mmufimhowfiou mmmhm mopsnooum\muoanmsmm mmflnoum mzoz mommoaom mmoam XXXX X XX X XX XXX XXX XX XXXX XX X X X XXX X XX XXXX X XX 16 ll 13 B ABCDEFGHIJKLMNOPQRSTUVWKYZMB C C D D Totals 52 Table 18. Public relations activities in which the schools are involved, according to size of district (Question Two). U) o m H (I) "-4 s o '6 A: U (D m U c: 2 a) O O m m H H O (6 0) CG Q) +3 0) 'H \ ‘H H H W C: a) O) O 4-J O v—q m -u o L) .2 U) H N m .C.‘ m «—c H U) U) Q. In "-1 Q) o 3 E o 2 'fi Enrollment E 2 at: a: <: 0 10,000 14,999 6 3 7 0 6 2 (A N) 15,000 19,999 4 l 2 0 3 2 (0 U) 20,000 24,999 1 0 2 O 2 0 (V X) 25,000 34,999 2 0 O 0 3 1 (Y BB) 35,000 41,000 0 1 0 0 2 0 (CC DD) Totals 13 S 11 0 l6 5 53 availability to the media (see Table 19). However, in-depth stories was not selected once by those who devote between 50 and 100 percent of their time to public relations and only once by those working between 20 and 50 percent of the time in public relations. Those respondents who spend less than 10 percent of their time on public relations listed availa- bility to the media as one of the two activities in which they are most involved. Table 19. Public relations activities in which the schools are involved, according to percentage of time devoted to public relations (Question Two). U) o m H m -H s o vc .c o o m U r: E o o m U) U) H H O m o m o u o 'H \. ca H H m :1 a) O) O +3 O H m ¢4 6 L) .o to F4 m (I) J: U) H H - U) (I) Q. U) 0H 2 Time Devoted 3 5 g a g a To PR 9. :z a. a. '< <3 100% 4 4 3 0 4 2 50 - 99% 3 0 4 0 4 l 30 - 49% 3 l 2 0 2 O 10 - 29% 2 O l 0 3 0 O - 9% l 0 l 0 3 2 Totals 13 S 11 0 l6 5 S4 The majority, four, of the seven districts spending at least one percent of their budgets on public relations said preparing press releases was one of the two activities in which they were involved (see Table 20). None from that category listed pamphlets and brochures which was selected by seven of the eleven districts which spend between .1 and one percent. Six of those eleven listed being available to the media. Table 20. Public relations activities in which the schools are involved, according to percent- age of budget devoted to public relations (Question Two). U) o m a m .H 3 o 'o .c o m m U E: Z a) O Q) U) U) H H 0 CG 0 m a) +2 v -H x. ‘H .4 H m a o G.) O H O H m 44 o L) .n U) H CU U) .C U) H H V) W D. m "-4 a) Budget Devoted g i 5 a g '5 To PR a. 2: o. a. .< <3 % or more 1 0 0 2 0 .1 - .9% 3 l 7 0 6 1 .01 - .09% 2 l 3 0 3 O 0 - .009% 0 1 0 0 3 1 O O 0 0 0 0 2 Totals 9 4 10 O 14 4 55 The five schools in the .01 to .09 percent group marked all activities except the press conference while all three districts with expenditures below .01 percent listed being available to the media. The two districts which Spend nothing on public relations said they were involved in none of the activities. The combination of activities most often cited was press releases and availability to the media, by six respon- dents. Pive listed pamphlets or brochures and availability. Public Relations Priorities In Question Three, the respondents were asked to rank six public relations functions according to the policy set by their present boards of education. The responses indicate that boards give the newsletter top priority with sixteen of the thirty districts ranking it first or second (see Table 21). Being available to the media was listed by thirteen districts as first or second, followed by preparing in-depth news stories and pamphlets or brochures. Holding press conferences was not chosen once as the top priority and was ranked last by almost one-half of the respondents. Only one district rated it as high as third. Categorizing districts by enrollment size shows little variation among groups. However, the only districts which listed issuing press releases as the lowest priority were those with enrollments below 20,000 (see Table 22). The three districts which ranked press releases first all employ persons whose sole responsibility is 56 icy set by the boards of ed- Public relations functions ranked according to the pol- ucation (Question Three). Table 21. move: ou manmflfim>< mpouuoflmzoz mousgooum\mpoH:QEmm mmUCmHQMSOU mmmhm moflhoum mzoz mmmmmHmm mmmhm 311415641352 1252211134211 432352422514 646566566666 253144354145 564633235233 1424146 116612 332423 655364 541255 263531 424212 133126 265353 656645 342461 511534 Bnbnu AanuDrEFLDHrlTuKILM“NOZPnVRoDTLvaWvAY;LMTBPuD Public relations functions ranked according to the policy set by the boards of education, by size of district (Question Three). Table 22. 57 etpew 01 SIQBIIBAV H o H o o N smaiietsmaN o N o o H m I: seianOJQ/siatqdmed O O O H o H 4.) o saouaiejuog ssaxd oo N H m o :3 59:10:13 Simon 0 o o o H H 58389183 ssald v H o o o m BIPSN 01 aICIIBII'BAV "’ o o O o N SiaiiatsmeN H o o o o H .c. saianOJQ/siatqdmed N O O H H v p m seouaiaguog ssexd N m o H H l\ 59121013 SMQN N N N o o \0 53599193 ssexd N H o N o m la'IPGW 01 aICIPII'E‘MI’ O N O N H m 5193131514951 m 0 H o H I\ '0 seanooag/siatqdmed O>~ o0 U) .H ow ow cw ow DU H O O o o o ow m H a a 0| 0. a 4.) I: 0 Ln 0 L!) l!) o u.) H H N N m {H 58 public relations, although five of that group selected pre- paring a newsletter as first (see Table 23). The same group represented two of the three districts which rated the news- letter last. While two of the four districts spending at least one percent of their budgets on public relations gave being available to the media t0p priority, all four in that group rated the newsletter as first or second (see Table 24). The newsletter was also listed first by four of the five dis- tricts spending between .01 and .1 percent. Comparing the public relations activities which the respondents said their boards of education deem most impor- tant (Question Three) with the activities in which they are most involved (Question Two) reveals some inconsistencies. Of six districts which listed press releases as one of the two primary activities their public relations programs involved, two said their board policies place press releases last, three ranked them fifth and one gave it fourth priority. Four of the six districts have fewer than 20,000 students and four employ persons who devote less than 50 percent of their time to public relations. In four districts whose boards place being available to the media fourth or fifth, that activity was listed as one of the two primary activities in which they are involved. One respondent listed availability as his board's t0p prior- ity item but did not include it as one of the two functions of his program. Public relations functions ranked according to the policy set by the boards of education, by percentage of time devoted to public relations (Question Three). Table 23. 59 B1p9w 01 QIQBI1BAV H H o o o N SlalleISMGN N o o H o m A selnqooxg/siatqdmed H O o o o H p o saouelaguog sseld sr m N N m 3 531.1013 SMeN H o o o :2 59583133 SSGld H N H o H In BIPGW 01 GIQBIIE’AV N "" O O O '4 sxenarsmaN o o o o H H 4: sainqoolg/snetqdmed N o o H H <2- 4.: m seoueieguog 559.15 M N H o H IN 591.1013 SMaN N N H o H \0 595123193 558.1d H H H N o m BIPQW 01 9IQPIIBAV N N "‘ ° 0 ‘0 sxeiietsmeN N m O H H N SGJnQDOlfl/Sletqdmed m o H H N IN 'u c: N seouelaguog 55am 0 o o o o o 531.1013 SMGN N o H H o <- seseatau ssaxd H H o o H m upon 01 SIQBI1BAV H N o m N co sasnetsmaN m m m o H 5: H somnqooag/sietqdmed o H o o o U) H saouaxe;uo:) 559.1d :3 o o o o o $911013 smeN N O O O N <- saseeteu ssexd m o o o o m 'U Q) 4..) o > o\° o\° o\° 0) 01 01 GI 69 Q as <7 N on In a: H (pg. o\° I I I I (U E o +3 .H o o o o o o o [_.[_. H m m H [H Public relations functions ranked according to the policy set by the boards of education, by percentage of budget devoted to public relations (Question Three). Table 24. 6O etpaw 01 9IQBI1BAV H H o o N 519119ISM9N o H o H N A: saanoozg/snetqdmed o H o o H p o seouaxeguog ssaxd N N m H :3 591.1013 SMQN o H o 0 59589193 559.1d H m o H In BIPGW 01 GIQPIIBA‘V' ‘3 N "" 0 W 519119I5M9N o o o o o 'c salnqooxg/snetqdmed H H H o cc cu HI IO 'U a N seoualeguog 559.1d o o o o 0 591.1013 5M9N o H H o N seseetaa 5591c] H ._. o o m 1‘a’TPQW 01 GIQPIIBA‘V' N N O O ‘0 519119ISM9N H m Hr H on p selnqooig/sietqdmed o H o o H In H seoueieguog 559.1d o o o o 0 591.1013 smaN o H o N seseeteu ssexd H H H o m 0) 69 H Ch °\° 0 GP o 03 '0 E m . :3 +30 - C> m q>ucz H . - F4 noocu o . m 'U > H I +4 .‘3 a) 0 as H o 0 cocnei v4 - - C> E4 61 In Question Twelve, the respondents were given the same list of priorities and asked to rank them according to their own personal preferences. The newsletter remained the first choice and, while being available to the media was the second most frequent response for first or second, the re- spondents rated pamphlets or brochures higher when asked for their preferences (see Table 25). Again, holding press con- ferences was ranked last by more than half of those surveyed. Preparing in-depth news stories was the most frequent response by those employed by districts with fewer than 15,000 students while only two of the nine districts with enrollments over 20,000 considered them a top priority (see Table 26). The newsletter was the overwhelming first choice by those districts with less than 20,000 students but not rated first by either of the two largest districts. And, while twelve of the eighteen districts with enrollments below 20,000 placed press conferences last, only two of the six largest districts did so. Among the eleven districts which employ full-time public relations directors, the newsletter was ranked first by six. However, one respondent in that group ranked the newsletter last (see Table 27). Two of the four respondents whose districts spend at least one percent of their budgets on public relations favored the newsletter and at least one reSpondent from the schools which budget between .1 and one percent rated each of the responses first (see Table 28). Pamphlets were ranked last 62 preference (Question Twelve). Public relations functions ranked according to personal «Hum: 00 oHanHm>< muouumHmzmz mopscuoum\muoH:QEmm moocopomcoo mmoum moHuowm mzoz mommoHom mmopm 444321414541343 53334461326312 112254242313151121411112134126 221432363432214 15542323262253 5566665705665665 66166656655645 335113121156422 42225535441461 663545656224536 34653244513534 Table 25. BCD ABCDEFGHIJKLMNOPQRSTUVWXYZMBCD functions ranked according to personal preference, by size of district (Question Twelve). Public relations Table 26. 63 e1p9w o1 91(18118AV o o H H o N 5.1911915M9N o o o o H H J: s91nq3013/s191qdmed H o o H o N 4.) ‘0 599u9191u03 559.13 00 sf N N o :3 591.1013 5M9N H o o o H N 59589193 $59.13 H N o o o \o BIpew 0: queIIBAV H H o o o N 51911915M9N N O O O o N '2 59.1nq9013/s191qdmed o N o o H m 4.) In 5901191931103 $59.13 as H H N H o 1-4 591.1013 SM9N N H N o o 59589193 $59.13 H H o N o IN 91mm 01 queIIBAV H o o H H m 5.1911915M9N sf H H o H IN '0 591nq9013/5191qdmed In H H m o 3 c: N 593119.19gu03 $39.13 0 o o o o o 591.1013 5M9N N H o o o o sese9193 $59.15 N o H o o m e1p9w o1 91q'et1env m o H o H m 5.1911915M9N H In N N o :3 u saanooxg/s191qdmed N H o o c U) H s9ou9191u03 $59.13 C H o o o H 591.1013 smaN m o o H H N 59589193 559.13 C o o H o H cm on on on c on on as on c: on on 05 on o {J A A a Af-x am I: Hm mm Hm Hm HQ 0.) H2 H3 N>< mm HQ E I I I I I I I I I I H O< oo o:> o>-I cu m H ow ov ov CV :30 H o o o o o ov Id 34 a a a a a +3 I: c: In C In m o m H H N N m [H Public relations functions ranked according to personal preference, by per- centage of time devoted to public relations (Question Twelve). Table 27. 64 81p9w 01 91q8118Av N o o o o N 51911915M9N o o o o H _: saanooxg/siatqdm'ed O O H o N 1.: 0 59131191911103 55913 M on do as o ox as cm as D 01 H N 01 In 0: H 09-. do I I I I cu E O .5.) H o o o o o o 0 [HE—I H In In H [H Public relations functions ranked according to personal preference, by per- centage of budget devoted to public relations (Question Twelve). Table 28. 6S PIPQW 01 alQPIIEAV "‘ O H O N 5.192121915119111 o o o H H : 591nq0013/5191qdmed H H o o N 4.1 ‘0 593n9195u03 559.1d N m N H :1 591.1013 SMQN o N o :3 59529193 559.1d o m N H (D PIPSN 01 QIQBITPAV o "' O o N 51911915M9N H H o o N J: 591nq9013/5191qdmed H N o o m 1.: m 599n9191u03 559.15 H H m N 3 591.1013 SM9N o N H o 59589193 $59.13 H H H H m 12IPGI‘W 01 GIQPIIBAV "“ "‘ O H '9 5191191511951 :2 m H H o ,2 591nq9013/5191qdmed H m N H 00 N 593u9191u03 559.1d o o o o o 591.1013 SM9N N M H o o 59589193 559.13 C H H o N e1p9w o1 91q911env H m o o H 51911915M9N N m m H S 4.: 591nq3013/5191qdmed o N o o In H 5991191911103 5591a o H o o H 591.1013 5M9N H H N N o 59599193 559.1d o H o o H G) o\° S-I on o\° O o\° O 03 'U E on - o 4" Q) o o m GHQ: H | o H GOOD-I O I 1'6 '0 > H I +4 .‘3 (D O 9.6 H o 0 may H o o O [— 66 only by districts spending less than one percent. Comparing the ranking of the six priorities as set by the boards' policies (Question Three) to those listed by personal preference (Question Twelve) reveals some variation. Twelve respondents indicated that they would like to devote more time to preparing in-depth or interpretative stories since they ranked that item first by personal pref- erence while their boards' policies rate them as low as fifth. Six respondents said they would give news stories lower priority, including one, whose board ranked them first, who placed them fourth. Nine respondents said they would spend less time preparing press releases while five said they would give them more priority. Eight consider newsletters less impor- tant than their boards while six see them as more worthy of their time. The other three activities were equally listed for increasing and decreasing importance. However, one respondent (District 8) which has fewer than 20,000 students and devotes less than 50 percent of the time to public relations would choose to raise press conferences from fifth place to first. Objectives of Conducting Public Relations Eight objectives of schools engaging in public rela- tions were listed in Question Fourteen for respondents to select the three they found to be most important. All but two of the respondents marked fostering con- fidence in and appreciation of the schools as one of their 67 choices (see Table 29). About half of the respondents also selected winning financial support and discharging the re- sponsibility of the board of education to keep the people informed. None felt that fostering a favorable attitude toward teachers was a primary objective and four districts, all with fewer than 20,000 students, listed dealing with rumor and pr0paganda. There was little difference among districts when grouped by size except that four of the six districts with enrollments over 25,000 indicated that to create an atmos- phere conducive to change and progress was one of their objectives (see Table 30). That objective was listed primarily by those respon- dents whose sole responsibility is public relations (see Table 31). The only other group which selected that re5ponse more than once was those who spend less than 10 percent of their time on public relations. Discharging the responsi- bility of the board to keep the pe0ple informed was given a low rating by those who do only public relations, with only three of the eleven listing it as an objective, and given more importance as time spent on public relations decreased. The only respondents who did not list fostering con- fidence in and appreciation of the schools were one district which spends at least one percent of its budget on public relations and one district Spending between .1 and one per- cent (see Table 32). Winning adequate financial support was selected by eight of the eleven schools Spending between .1 68 Objectives of schools engaging in pub- lic relations deemed most important (Question Fourteen). Table 29. HosuowcH onoom mama “upaom mo zufiHHn -Hmcommom omumnomHo mcmez-quHoa :H mpmmHuHuumm op NHHHHD -Hmcoamom oumuocoo ugommsm HmHocqum mumscmv< :Hz muonumoe Hhmzoh m0H30 -Huu< 0Hnmno>mm powwow mucmwmmonm .uossm squ Hmon :oHumosvm m0 oucmunoa -EH mo mmocoum3< aoH0>oa mHoocom may Ho :oHumHooth< .cH mucoHHmcou Houmom mmoawoum\om:mnu on 0>H0 -swcou muonmmoEu< oumouo XX XX X XX XXX X XX XX XXXXXXXXXXXXXXX XXXX X XXXX XXXXXX X XXX XXXXXXXXXXXX XXXX X X X 15 16 28 B ABCDEFGHIJKLMNOPQRSTUVWXYZMBC C D D Totals 12 69 HoEuomcH onoom moox “prom Ho AHHHHnHmcommom omumgumHm mcmez-quHom :H QHHQHoHpumm ou NHHHHnHmcommom mumponoo unommnm HmHocmch mumsdow< :Hz muonomoh HumZOH mousuHuu< oHano>mm Houmom «HammwQOHA .Hossm :HHz Hmoo coHuwosum mo oucmuuomEH mo mmoaoumz< moHo>om mHoocum mo :oHumHo -opmm< .cH oocowchou youmom mmogwoud Ham omawcu op 0>H03H=ou ouozmmoEu< oumohu Objectives of schools engaging in public relations deemed most important, according to size of district (Question Fourteen). Table 30. Enrollment 15 16 13 28 4 1 3 2 2 12 24,999 (V - X) 34,999 (Y - BB) (0 - U) (A - N) (CC - DD) 15,000 - 19,999 35,000 - 41,000 10,000 - 14,999 20,000 - 25,000 - Totals 70 relations deemed most important, accord- ing to percentage of time devoted to Objectives of schools engaging in public public relations (Question Fourteen). HospomcH onoom mmox “Humom mo HHHHHnHmcoamom ownwnomHn mcmez->0HHom :H mummHuHuumm 0H NHHHHnHmcommom oumuocou whoamsm HmHocmch mamacow< :Hz muonomoe Humzoe mowsuHuu< oHnmho>mm Houmom «Hammmmopm .posam :HHz Hmoo :oHumosvm mo mocmuuomEH mo mmocoumz< 00H0>on mHoonom mo :OHumHo -ouam< .cH mucoHHmcou umumom mmouwoum Haw omcmnu ou 0>Husucou ohonamoeu< oumouu Table 31. Time Devoted To PR 15 16 10 28 12 99% 49% 29% 100% 50 30 10 Totals 71 relations deemed most important, accord- ing to percentage of budget devoted to Objectives of schools engaging in public public relations (Question Fourteen). Table 32. HoEuowcH onoom moox “Humom mo NHHHHnHmcoamom owpmnomHa mamez-quHom :H oquHoHuymm 0H AHHHHnHmcoamom ouwnocoo whommsm HmHocmch mumscow< :Hz muonumoe Huwzoe moHSuHuu< oHnmuo>mm noumom wucmmmmopm .Hoesm :qu Hmoa :oHumosvm mo oocmppomEH Ho mmocmpmz< moHo>0m mHoozom Ho :oHumHu Iohmm< .cH oocoHHmcou noumom mmonmoum Ham owcmcu op 0>Huzwzou opocmmoEu< oumopo 13 15 10 23 2 3 11 Budget Devoted To PR 1% or more .09% .009% .01 0 Totals 72 and one percent and by both schools which spend nothing on public relations. Public Relations Initiatives The responses to Questions Four through Ten illus- trate what the surveyed districts are doing in terms of media public relations on a monthly basis. The most fre- quent responses were to sending out one to five press releases, one to three in-depth or interpretative stories, no press conferences per month and more than twenty stories about the schools published in the local newspapers (see Tables 33 and 34). Twenty-five of the thirty districts do not partici- pate in a local television or radio program on a regular basis; twenty-four do prepare pamphlets or brochures, and twenty-two prepare newsletters for district residents on a regular basis (see Table 35). Four of the six districts which sent out more than fifteen press releases during March, 1977, have student en- rollments between 20,000 and 35,000 (see Table 36). But the smaller districts, those with between 10,000 and 20,000 stu- dents, sent the next largest amount, eleven to fifteen. The two largest districts sent out fewer releases. There were four districts, all with between 10,000 and 15,000 pupils, which prepared no releases for the local media. Four of the six schools which prepared more than fif- teen press releases employ persons whose sole responsibility is public relations while three of the four districts which Table 33. 73 The number of press releases and in-depth or interpretative stories prepared by the school districts during one month (Ques- tions Four and Five). Press Releases News Stories L!) 1-1 01 c c m m m ,c: .C.‘ O H H H In H I") \O O) . 0 m I I s-I I I I S-I .H o o o H o H E o H H t\ E A x x B x x C x x D x x E x x F x x G x x H x x I x x J x x K x x L x x M x x N x x O x x P x x Q x x R x x S x x T x x U x x V x x W x x X x x Y x x Z x x AA x x BB x x CC x x DD x x Totals 4 9 5 6 6 9 13 7 1 0 74 Table 34. The number of press conferences held by the districts and articles published about the schools in the local newspapers during one month (Questions Seven and Six). Press Conferences Articles Published 0 M N a a m m .c: In :3 .r: H o H N p Ln H G) I I a) H I I H o H \D O o H N m E H o H H E A x x B x x C x x D x x E x x F x x G x x H x x I x x J x x K x x L x x M x x N x x O x x P x x Q x x R x x S x x T x x U x x V x x W x x X x x Y x x Z x x AA x x BB x x CC x x DD x x Totals 19 7 2 1 1 4 2 5 7 12 75 Table 35. Participation in a local radio or television program and preparation of pamphlets or brochures or news- letters by the school districts (Questions Eight, Nine and Ten). Radio-TV Pamphlets/ Newsletter Program Brochures m U) m 0) O G) O G) O > :z >« z >~ 2: A x x x B x x x C x x x D x x x E x x x F x x x G x x x H x x x I x x x J x x x K x x x L x x x M x x x N x x x O x x x P x x x Q x x x R x x x S x x x T x x x U x x x V x x x W x x x X x x x Y x x x Z x x x AA x x x BB x x x CC x x x DD x x x Totals 5 25 24 6 22 8 76 Table 36. The number of press releases pre- pared by the school districts during one month, according to size of district (Question Four). I!) H a m m .c: O H H H I d) - H s Enrollment ~o Ia E 10,000 14,999 2 2 1 (A N) 15,000 19,999 1 2 l (O-U) 20,000 24,999 1 0 2 (V-X) 25,000 34,999 1 1 2 (Y BB) 35,000 41,000 0 1 0 (CC DD) Totals 5 6 6 77 sent out no releases devote less than 10 percent of their time to public relations (see Table 37). Four of the eleven schools which have full-time public relations directors sent out only one to five releases during the month. Table 37. The number of press releases pre- pared by the school districts during one month, according to percentage of time devoted to pub- lic relations (Question Four). U) H a m m .C.‘ O H +4 Ln H | 0) Time Devoted I . F* 8 To PR c: H \o ‘4 E 100% O 4 3 4 50 - 99% 0 3 3 0 3O - 49% 0 l 0 2 10 - 29% 0 3 O 0 0 0 - 9% 3 2 1 O 0 Totals 4 9 S 6 6 Two of the four districts which spend at least one percent of their budgets for public relations sent out more than fifteen press releases (see Table 38). The responses among other groups were varied except for the two schools which Spend nothing on public relations; one sent out one 78 to five press releases and the other sent out none. Table 38. The number of press releases pre- pared by the school districts during one month, according to percentage of budget devoted to public relations (Question Four). If) H a w m .r: c> Ia p Budget 'n F‘ . o Devoted I I ,4 8 TO PR 0 H o H E 1% or more 0 1 1 0 2 1 - 9% l 3 Z 4 1 01 - 09% 0 1 2 l 1 O - .009% 0 l 0 1 1 0 l 1 0 O 0 Totals 2 7 5 6 5 No in-depth or interpretative stories were sent out by half of the districts with the lowest enrollments and the only district to send out more than seven was the sixth larg- est district (see Table 39). More than half of the districts with full-time public relations directors prepared at least four news stories while the six districts which employ per- sons who devote less than 10 percent of their time to public relations were divided between no stories and one to three 79 Table 39. The number of in-depth or inter- pretative stories prepared by the school districts during one month, according to size of district (Question Five). CD a m .c 4.) N1 \0 O5 0) I I I S Enrollment o H <2- I\ E 10,000 14,999 7 5 2 0 0 (A N) 15,000 19,999 1 5 l O 0 (0 U) 20,000 24,999 0 2 1 0 0 (V X) 25,000 34,999 0 1 2 1 0 (Y BB) 35,000 41,000 1 O l 0 0 (CC DD) Totals 9 13 7 l 0 80 stories during the month (see Table 40). More than four stories were produced only by schools which employ persons who spend at least 30 percent of their time on public relations. Table 40. The number of in-depth or inter- pretative stories prepared by the school districts during one month, according to percentage of time devoted to public relations (Ques- tion Five). 05 a m .c 4.) M \O O) 0) Time Devoted ‘ ' ' 3 TO PR 0 H v I\ E 100% 2 3 S 1 O 50 - 99% 0 5 1 0 0 30 - 49% 1 2 1 0 0 10 - 29% 3 0 0 O 0 0 - 9% 3 3 O 0 0 Totals 9 13 7 1 0 One of the four districts which spend at least one percent of their budgets on public relations sent out no stories, as did three of the eleven which spend between .1 and one percent. The only district to prepare more than 81 seven stories spends between .01 and .1 percent on public relations (see Table 41). Table 41. The number on in-depth or inter- pretative stories prepared by the school districts during one month, according to percentage of budget devoted to public relations (Ques- tion Five). O) c m .c 4..) M \D O) 0) Budget Devoted ' ' ' 8 To pR o H . a 1% or more 0 4 1 - 9% 3 8 01 - .O9% 0 S O - .009% 0 3 O C) N Totals 3 22 87 those involved in a local television or radio program (see Table 47). Table 47. Participation in a local television or radio program according to percentage of time devoted to public re- lations (Question Eight). Time Devoted g 0 To PR >. c 100% 1 10 SO - 99% 2 4 30 - 49% 1 3 10 - 29% 1 2 0 - 9% 0 6 Totals 5 25 Pamphlets and newsletters are produced by the major- ity of districts in each enrollment group size with eleven of the fourteen smallest districts preparing pamphlets and ten of the same group sending out newsletters (see Table 48). The smallest district surveyed prepares both pamphlets and newsletters while the largest district prepares only pam- phlets. And the more time a district devotes to public rela- tions, the more likely it is that pamphlets and newsletters are prepared (see Table 49). All but one of those districts 88 Table 48. Preparation of pamphlets or newsletters by the school districts according to district size (Questions Nine and Ten). Pamphlets Newsletters U) U) Enrollment 2‘ g g‘ 2 10,000 - 14,999 11 3 10 4 (A-N) 15,000 - 19,999 5 2 4 3 (O-U) 20,000 - 24,999 3 0 3 0 (V-X) 25,000 - 34,999 3 1 4 0 (Y - BB) 35,000 - 41,000 2 0 l 1 (CC - DD) Totals 24 6 22 8 Table 49. Preparation of pamphlets or newsletters by the school districts according to percentage of time devoted to public relations (Questions Nine and Ten). Pamphlets Newsletters Time Devoted m m To PR :1 8 “g 8 100% 10 1 9 2 50 - 99% 5 1 6 0 3O - 49% 4 0 4 0 10 - 29% 2 1 2 1 0 - 9% 3 3 1 5 Totals 24 6 22 8 89 with full-time public relations directors prepare pamphlets and only two do not send out newsletters. Those who devote less than 10 percent of their time to public relations are evenly divided on the question of pamphlets and one only produces a newsletter. The majority of the three groups which spend more than .01 percent of their budgets on public relations pre- pares both pamphlets and newsletters (see Table 50). All of those with expenditures below .01 percent produce pam- phlets while only one of the three sends out newsletters. The two districts which spend nothing on public relations prepare neither pamphlets nor newsletters. Table 50. Preparation of pamphlets or newsletters by the school districts according to percentage of budget devoted to public relations (Questions Nine and Ten). Pamphlets Newsletters Budget Devoted 3 o 3 0 To PR >~ : >. a 1% or more 3 1 4 O .1 - .9% 11 0 9 2 .01 - .09% 3 2 5 0 0 - .009% 3 0 l 2 0 0 2 0 2 Totals 20 5 19 6 90 Nineteen of the thirty districts prepare both pam— phlets and newsletters on a regular basis while only three do neither. CHAPTER V SUMMARY AND CONCLUSIONS The final phase of this study will be to review the hypotheses on which the study was founded to determine their validity in relation to the findings of the questionnaire. (1) Most schools in Michigan do not employ full-time public relations personnel. Only nine of the thirty districts surveyed do employ full-time public relations directors. Two districts do em- ploy persons who do public relations on a part-time basis. However, those who are reSponSible for public relations at thirteen of the schools devote less than 50 percent of their time to that function. Three of these districts listed no time spent on public relations while three other respondents listed less than 10 percent of their time devoted to public relations. Thus, the findings of the study appear to support this hypothesis. (2) The backgrounds of those who are employed to direct public relations generally are limited to experience within the schools with little, if any, media experience. A slight majority of those surveyed, sixteen of the thirty, do have strictly educational experience. However, 91 92 thirteen respondents have had some training in the media, either educationally or professionally. Those with only educational experience are, for the most part, employed in the smaller schools surveyed while the public relations persons in the largest schools (those with student enrollments above 25,000) list some media ex- perience. And, those with no media experience generally devote less than 50 percent of their time to public rela- tions while those whose sole responsibilities are public relations have had journalistic training. The findings of the survey do not support this hypothesis. However, this statement is generally valid among the smaller schools which, when considered on a statewide basis, do greatly outnumber the larger schools. (3) The public relations activities in most Michigan school districts involve the preparation and distribution of routine press releases and making the public relations desig- nee available to the media, with little time devoted to more involved activities such as lengthier in-depth or interpreta- tive stories, press conferences, pamphlets or brochures or newsletters. When asked in which activities they are most involved, the majority of the thirty respondents listed being available to the media, with press releases and pamphlets and brochures named by more than one-third. News stories were listed only by five respondents and none said they are involved in press conferences. 93 Examining what the respondents say their schools prepare during one month, all but four districts provide the local media with press releases. Almost as many dis- tricts prepare pamphlets and brochures (twenty-four) and newsletters (twenty-two). Twenty-one of the districts do produce at least one in-depth or interpretative news story a month, although only eight produce more than three per month. Press conferences are held on a regular basis by only four districts. Thus, in-depth or interpretative stories, pamphlets and newsletters are part of the public relations activities of most of the schools while the scheduling of press confer- ences is infrequent. The hypothesis, then, has not been substantiated. While press releases and availability to the media do appear to be the primary activities in which the schools are in- volved, and more schools utilize press releases than any other communications vehicle, the majority of the schools surveyed are also preparing in-depth or interpretative news stories, pamphlets or brochures and newsletters. (4) The employment of full-time public relations personnel is restricted to the larger schools, thus limiting extensive public relations activities to those schools. Six of the nine full-time public relations directors are employed in districts with student enrollments greater than 20,000. Only one of the schools with an enrollment below 15,000 employs a full-time public relations person 94 and one other district in this category has someone who does solely public relations on a part-time basis. The majority of the fourteen districts in this enrollment group have per- sonnel who devote less than 50 percent of their time to public relations. While the schools which produce the greatest number of press releases and in-depth or interpretative news stories do, for the most part, employ full-time public relations pe0p1e, some of the smaller schools which devote less than 50 percent of one person's time to public relations do pre- pare press releases, news stories, pamphlets and newsletters. Thus, the wording of the hypothesis, particularly limiting, may have been too strong. It is true that the majority of full-time public relations directors are employed in the larger schools and they are more productive in their public relations activities. However, some of the smaller schools do employ full-time public relations persons and are quite active in public relations. One other major concern of this study was the atti- tudes of those directing public relations in the schools, or what they feel is the purpose of educational public relations. Fostering confidence in and appreciation of the schools was listed by all but two respondents as a primary objective of public relations by the schools. Also named by at least half of the respondents were winning adequate finan- cial support and discharging the responsibility of the board of education to keep the pe0ple informed. 95 Those surveyed seemed realistic in their responses rather than idealistic. Traditionally public relations practitioners are reluctant to admit that winning financial support is one of the more important functions they serve. Also shown was a strong feeling of responsibility to their employers, the boards of education, by the great number which listed that discharging the responsibility of the board was important. Four of the thirty districts even admitted that one of their primary objectives is dealing with rumor and pr0pa- ganda, which is certainly part of the public relations func- tion, but is rarely deemed more important than gaining public confidence or financial support. APPENDIX 96 MICHIGAN SCHOOL DISTRICTS SURVEYED Ann Arbor Public Schools Bay City Public Schools Benton Harbor Area Schools Birmingham Public Schools Dearborn Public Schools East Detroit Schools Farmington Public Schools Flint Community Schools Grand Rapids Public Schools Grosse Pointe Public Schools Jackson Public Schools Kalamazoo Public Schools Lansing Public Schools Livonia Public Schools Midland Public Schools Plymouth-Canton Community Schools Pontiac Public Schools Port Huron Area Schools Portage Public Schools Rochester Community Schools Roseville Community Schools Royal Oak Public Schools Saginaw Public Schools Southfield Public Schools Taylor Public Schools Utica Community Schools Walled Lake Consolidated Schools Warren Consolidated Schools Waterford Public Schools Wayne-Westland Community Schools 97 2756 E. Grand River, D-14 East Lansing, Michigan 48823 April 13, 1977 At the present time I am a graduate student at Mich- igan State University and am attempting to fulfill my requirements for a masters degree in journalism with a minor in educational public relations. I am currently doing research on a thesis pr0posal which will attempt to view the existence and importance of the public relations programs in selected Michigan public school districts with student enrollments between 10,000 and 45,000. Having worked as public relations coordinator for the Erie County Public School System in Sandusky, Ohio, I am both interested in and curious about public rela- tions concepts in other school districts. I would greatly appreciate your forwarding the en- closed questionnaire to the person responsible for public relations in your school district. The questionnaire will hopefully provide the data to determine to what extent the school districts to be studied utilize the concept of public relations. Specifically, I need your help in determining: --Who is responsible for public relations in the schools. --What kinds of systems schools employ to dissemi- nate information to the public. --Which priorities are considered most important by school public relations personnel. --What qualifications are possessed by present public relations personnel and which qualifi- cations are regarded as most important. The attached questionnaire which should take up only 98 a small amount of time will enable me to adequately gather all of the information I need. Should your public relations director desire to comment on any of the questions, he or she should feel free to do so. Also, if your schools have prepared any pamphlets, brochures or newsletters during the past year, I would appreciate very much if copies could be sent to me . It is my hope that this study will serve as a source of information to professional educators who desire to implement or improve school public relations programs. It is important that reSponses to this questionnaire reflect as accurately as possible the public relations programs currently employed in your schools, whether they exist on a fully staffed and professional level or a part- time marginal level. I am asking that the name of your public relations person be included on the questionnaire only for the purpose of possible follow-up interviews. In the thesis, I will not identify personnel or school districts by name. I would be grateful if you would have the question- naire completed and sent, with any additional materials, to me by May 2. If for any reason you should wish to contact me, my phone number is (517) 332-0302. Yours sincerely, (Mrs.) Elissa L. George 99 QUESTIONNAIRE Name and title School district Total school district student enrollment Are you a full-time (40 hours a week) employee of the school system? yes no Is school public relations your sole responsibility? yes no If the above answer is no, what percentage of your time is devoted to school district public relations? Assigned responsibilities other than public relations Educational background (include majors) Professional background Length of time in present position 100 Which of the following most accurately describes the public relations system employed in your district? a) All news is channeled to you and is released by you. b) Each school within the district releases its own news through the building principal. c) Individuals are reSponsible for releasing their own news. d) Other Which of the following does the majority of your public relations work involve? (circle no more than two) a) Press releases. b) In-depth news and interpretative stories. c) Pamphlets and brochures. d) Regularly scheduled press conferences with the media. e) Being available to media representatives. f) Other According to policy set by your present board of education, please rank the following priorities, with 1 being most important and 6 least important. Keeping the school district in the spotlight by issuing as many press releases as possible throughout the year. Preparing in-depth news and interpretative news stories to ensure public awareness of educational programs, policies and methods. Holding press conferences on a regular basis to enable media representatives to pursue their own ideas for stories. Preparing pamphlets and brochures for district resi- dents to ensure public awareness of educational pro- grams, policies and methods. Publishing a newsletter for district residents on a regular basis to ensure public awareness of educational programs, policies and methods. ___ Being available to the media. During the month of March, how many press releases (one- to two-page stories) were written and sent to the media by your-school district? a) 0 b) 1-5 c) 6-10 ) 11-15 e) more than 15 10. 101 During the month of March, how many in-depth news or interpretative stories were written and sent to the media by your school district? a) 0 b) 1-3 c) 4-6 d) 7-9 e) more than 9 During the month of March, approximately how many stories about your school district were published in local news- papers (excluding stories run in more than one paper and sports stories)? a) 1-5 b) 6-10 c) 11-15 d) 16-20 e) more than 20 On the average, how many press conferences do you (or some other administrative representative of your schools) hold with the media each month? (Ln 0'” VVUV “NI-‘0 e) more than 3 (If someone other than you holds press conferences, please specify title ) Do you or some other administrative representative of your schools participate in a local television or radio program on a regular basis? a) yes b) no During the past year, has your office prepared pamphlets or brochures on educational programs in your district for public distribution? a) yes b) no Does your office prepare a newsletter for district resi- dents on a regular basis? a) yes b) no 11. 12. l3. 14. 102 What percentage of your school district's total annual budget is earmarked for public relations? Assuming that you were delegated to establish an effective public relations program in a school district similar to yours with no restrictions (i.e., no time, money or policy constraints), how would you rank the following priorities, with 1 being most important and 6 least important? Preparing in-depth news and interpretative stories to ensure public awareness of educational programs, policies and methods. Being available to the media. Preparing pamphlets and brochures for district resi- dents to ensure public awareness of educational pro- grams, policies and methods. Keeping the school district in the spotlight by issu- ing as many press releases as possible throughout the year. Publishing a newsletter for district residents on a regular basis to ensure public awareness of educa- tional programs, policies and methods. Holding press conferences on a regular basis to enable media representatives to pursue their own ideas for stories. From the following list of qualifications, please rank in the order in which you find them most acceptable for a school public relations director, with 1 most acceptable and 5 least acceptable. Degree in education. Degree in journalism. Experience in education. Experience in newspaper reporting. Experience in public relations. From the following list of public relations objectives, please check the three (3) which you believe to be most important. To create an atmosphere conducive to change and progress. To foster confidence in and appreciation of the schools. To develOp awareness of the importance of education in a democracy. To deal with rumor and propaganda. To foster favorable attitudes toward teachers. To win adequate financial support. To generate a sense of responsibility to participate in the making of educational policy. To discharge the responsibility of the board of education to keep the people informed. LI ST OF REFERENCES LIST OF REFERENCES Books Bortner, Doyle M. Public Relations for Public Schools. Cambridge, Mass.: SChenkman Publishing Co., Dis- tributed by General Learning Press, Morristown, N.J., 1972. Fine, Benjamin, and Anderson, Vivienne. The School Admin- istrator and His Publications. New London, Conn.: Appleton-Century-Croft Publications, 1957. Fine, Benjamin, and Anderson, Vivienne. The School Admin- istrator and the Press. New London, Conn.: Croft Educational Services, 1957. Jones, James J. School Public Relations. New York: Cen- ter for Applied Research in Education, 1966. Jones, James J., and Stout, Irving W. School Public Rela- tions: Issues and Cases. New York: G.P. Putnam's Sons, 1960. Kindred, Leslie W.; Bagin, Don; and Gallagher, Donald R. The School and Community Relations. Englewood Cliffs, N.J.: Prentice-Hall, Inc., 1976. Lewis, Anne Chambers. The Schools and the Press. Wash- ington, D.C.: National SChool Public Relations Association, 1965. Marston, John. The Nature of Public Relations. New York: McGraw-Hill Book Company, 1963. McCloskey, Gordon. Education and Public Understanding. 2d ed. New York: Harper 8 Row Publishers, 1967. Moehlman, Arthur B. Public School Relations. Chicago: Rand McNally 8 Co., 1927. 103 104 Periodicals Atkinson, Keith W. "Communication: Closing the Widening Gap." Clearing House 46 (September 1971): 27-31. Burton, Richard W. "Close the School-to-Public Gap." Business Education Forum 24 (January 1970): 8-9. Campbell, Charles C. "Public Relations for Public Schools." School and Community 60 (October 1973): 17. Caudhill, James. "Three Simple but Super Truths to Make Your Public Relations Better-~and Easier." The American School Board Journal 164 (October 1977): 25-29. Filbin, Robert. "Do Superintendents Spend Enough Time on Public Relations?" Phi Delta Kappan 53 (November 1971): 193. Gambold, Willard J. "DevelOping Good Community Relations." Education 84 (November 1963): 131—6. Harding, Del. "How to Capitalize on News Media." National Association of Secondary School Principals BulIetin 58 (January 1974): 43-9. Harrison, Charles H. "Have Rapport, Not Formality with Press Representatives." Nation's Schools 85 (May 1970): 34-8. . "How to Build and Train a News Gathering Team." Nation's Schools 85 (June 1970): 62. . "How to Use Newsletters to Build School Support." Nation's Schools 85 (March 1970): 89-90. . "Who Is the Public Relations Specialist and What Should He Do?" Nation's Schools 90 (September 1972): 78. Hoover, Herbert W. "This Board Member Casts His Vote for a District Public Relations Man." The American School Board Journal 157 (January 1970): 34. "Information, Not Persuasion." School Management 6 (March 1962): 110-4. Justus, Hope. "Educators Must Lead in Public Information." The Journal of Educational Research 66 (April 1973): ifiSide cover. Knight, Robert P. "How to Communicate Your School Story." Texas Outlook 49 (May 1965): 20-1. 105 "Needed: School Information Specialists." Texas Outlook 49 (July 1965): 16-7. Koerner, Thomas F. "Why Your Board Deserves a Full-Time Public Relations Man." The American School Board Journal 158 (September 1970): 36-8. Lewis, Anne E. "Better Press Relations for Schools" (conden- sation of National School Public Relations Association handbook on school news). Theory Into Practice 3 (October 1964): 149-53. Littleford, John C. "Public Relations and the Press." Inde- pendent School Bulletin 34 (December 1974): 55-6. McCloskey, Gordon. "Planning the Public Relations Program." National Education Association Journal 49 (February 1960): 15-30. Morris, J. Russell. "Administrator and Public Relations." National Association of Secondary School Principals Bulletin 44 (March 1960): 25-7. Mullins, Carolyn. "How to Get Along With Your Local News- paper and How to Get Good Press, Too." The Ameri- can School Board Journal 160 (October 1973): 31-4. Norman, C. Douglas, and C. M. Achilles. "A Score and Two Ways to Attain Success with a Modest School Public Relations Program." The American School Board Journal 161 (June 1974): 38-9. Norton, M. Scott. "School-Community Relations: New Issues, New Needs." Clearing House 44 (May 1970): 538-40. Rice, Arthur H. "Know How to Use Your Public Relations Specialist Effectively." Nation's Schools 89 (January 1972): 15. . "Schools Must Revamp Their Public Relations Pro- grams." Nation's Schools 83 (April 1969): 14. Rosenberg, Max. "Community Relations: Approaches Educators Use." Education Digest 39 (January 1974): 42-4. Scherer, Daniel J. "How to Keep Your School District in the Public Eye." School Management 10 (September 1966): 122-5. "Schoolmen Aren't Bragging About Their Public Relations Pro- grams." Nation's Schools 85 (January 1970): 31. 106 Spearman, Cecil B. "Two Ways to Delegate Public Relations; Cultivating the Community Grapevine." School Man- agement 10 (June 1966): 85-7. Stevens, Jody L. "Interpreting the School Program." Texas Outlook 46 (July 1962): 21-2. ”Telling the Education Story." School Management 15 (August 1971): 28. Wilder, Ira. "Public Relations for Today's Schools." Clear- ing House 45 (May 1971): 537. Williamson, Patty Lewis. "Don't Look Now But Your PR Is Showing." School and Community 56 (November 1969): 24-5. Yearbooks "Basic School P. R. Program." Public Relations Gold Mine, Vol. 4. Washington, D.C.: National School Public Relations Association, 1962. Cutlip, Scott M. "Needed: More Interpreters, Fewer Publi- cists." Public Relations Gold Mine, Vol. 9. Wash- ington, D.C.: NationalTSchool Public Relations Association, 1967. "The Ghosts Walk." Public Relations Gold Mine, Vol. 7. Washington, D.C.: National School Public Relations Association, 1965. "Spotlight on the School P. R. Man." Public Relations Gold Mine, Vol. 6. Washington, D.C.: National School PuElic Relations Association, 1964. Published Reports National School Public Relations Association, Standards for Educational Public Relations Programs. washington, D.C.: National‘School Public Relations Association, 1968. “Tllljllll'llflifllflflf