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- ---------- ) Growth
This figure suggests a number of mechanisms which theoretically
influence the direction of a decision. The probability of growth
alternatives being chosen may be increased by: (a) enhancing the
attractiveness of growth, (b) minimizing the dangers of growth, (c)
making security less attractive, and (d) maximizing the fears of safety
and defensiveness. These factors may be illustrated by considering a
child's typical conflict in new surroundings: he may be torn between
a growth alternative to explore and a desire to maintain the security
offered by his mother's lap. The tendency to explore may be increased
with the following conditions: (a) a number of interesting toys are in
sight, (b) there are no other pe0ple around, (c) the child has been
close to his mother so long that he is bored, and (d) mother punishes
him when he comes near her. Although each of these conditions should
theoretically increase the probability of a growth choice, mechanisms
(a) and (b) will probably be more influential: the individual needs
some assurance of safety for his higher needs to emerge; (c) and (d)
may result in substitute behavior or immobilization.
Greater Awareness as a Growth Choice
Man is unique in his capacity to be aware. Compared to other
animal life, he has a superior potential to stand back and monitor
what is happening to him and symbolize this experience in awareness.
As a result, human behavior is characterized by greater plasticity.
The extent of this unique capacity has been stressed by a
number of growth theorists as an indication of maturity. Rogers sug-
gests that the process of becoming a "fully functioning person" involves
an increasing openness to experience: the person moves "away from the
pole of defensiveness" (196l, p. l88); he Hhas the capacity and tendency
to symbolize experiences accurately in awareness" (1959, p. 234).
Maturity for Maslow (l970) is epitomized in the self-actualizing
individual, who has a superior awareness of himself:
Our healthy subjects are generally unthreatened and
unfrightened by the unknown, being therein quite differ-
ent from average men. They accept it, are comfortable
with it, and, often are even more attracted by it than
by the known . . . they do not have to spend any time
laying the ghost, whistling past the cemetery, or other-
wise protecting themselves against imagined dangers
(pp. 154-55).
For both Rogers and Maslow, the more mature person is open to
new infonnation. This characteristic, however, is not unique to the
self-actualizing or fully functioning individual: to some extent all
men possess a basic cognitive need to know and to understand (Maslow,
1970). Knowledge makes the uncertain familiar and helps us predict and
control our environments; it also brings a unique satisfaction in itself.
But simultaneously, we fear knowledge; it may threaten our esteem and
make us feel inferior, it may entail responsibilities which we are not
willing to accept. As a result we develop defensive mechanisms to
protect us from unpleasant views of ourselves. This clash between the
need to know and the fear of knowing is one aspect of the more general
conflict between security and growth.
The Nature of Self-Esteem
Past experiences and inherited potentials are represented within
the individual in the fonn of schemata. These internal representations
give personality its relatively enduring, organized quality; in
Bartlett's words (1932):
All incoming impulses of a certain kind, or mode,
go together to build up an active, organizing setting:
visual, auditory, various types of cutaneous impulses
and the like, at a relatively low level; all the expe-
riences connected by a common interest; in sport, in
literature, history, art, science, philosophy and so
on, on a higher level (p. 201).
While psychologists have tended to emphasize the cognitive aspect of
schemata (Harvey, Hunt and Schroder, 1961), I prefer to think of
schemata as having three components: (a) cognitive, they include
certain ideas and thoughts; (b) affective, they involve feelings and
emotions; and (c) motivational, they embody expectations which influ-
ence our future perceptions and actions. These three components are
intimately connected; our emotional life, for example, involves thoughts
and feelings and is affected by whether or not our expectations have
been realized.
Of particular importance are those schemata which become
organized around a person's self (McClelland, 1951; Heath, 1965).
The self-image which is thus formed acts as a superordinate schema
and gives the individual his sense of identity and uniqueness. The
affective component of this complex organization is referred to as
self-esteem.
A number of theorists have found it necessary to distinguish
between phenomenological and behavioral self-esteem (Coopersmith, 1967;
Crowne and Stephens, 1968). Because of its empirical basis, a focus on
self-evaluative behavior is particularly attractive. Nevertheless, the
point of view expressed here is that self-esteem is a totally private,
subjective experience of the individual. Coopersmith's (1967) defini-
t' n is appropriate:
é§§S>By self-esteem we refer to the evaluation which the indi-
vidual makes and automatically maintains with regard to
himself: it expresses an attitude of approval or disap-
proval, and indicates the extent to which the individual
believes himself to be capable, significant, successful,
and worthy. In short, self-esteem is a personal judgment
of worthiness that is expressed in the attitudes the
individual holds toward himself (pp. 4-5).
Major differences are assumed to exist in the experiential
worlds of persons characterized by high rather than low self-esteem.
In Rosenberg's (1965) words:
‘Z£§ghgn,we speak of high self-esteem, then, we shall
simply mean that the individual respects himself, con-
siders himself worthy; he does not necessarily consider
himself better than others, but he definitely does not
consider himself worse; he does not feel that he is the
ultimate in perfection, but, on the contrary, recognizes
his limitations and expects to grow and improve.
.n- -7—
Low self-esteem, on the other hand, implies
self-rejection, self-dissatisfaction, self-contempt.
The individual lacks respect for the self he observes.
The self—picture is disagreeable, and he wishes it
were otherwise (p. 31).
The low self-esteem individual lacks a basic trust in himself; he
is self-conscious and tends to be preoccupied with his own personal
problems. On the other hand, the person with high self-esteenLagggpts
yhimself—for_uha1_h§_1§gvfig_§g§§_hifl§§lffla§_gpod enough, not necessarily
super' is ideal self.
This conception of high self-esteem is different from that
used in most research of the self-concept. Influenced by Rogers (1954),
many studies distinguish between the real self and the ideal self; the
self-ideal discrepancy score is then used as a measure of self-esteem.
But for most people, failure to realize certain as ects of their ideal
s2lMes_i§_nQI_Ihat_im29[EEEEL- In my fantasy life, I may picture myself
as a Don Juan or a Wilt Chamberlain, but not being like these people is
not particularly traumatic. As James (1892) has noted, a more important
factor is "what we back ourselves to be" (p. 187).
Regardless of which potential self is more important, each
individual strives to maintain or elevate his level of self-esteem.
The man who feels worthless tends to shy away from situations which
threaten to accentuate his feelings of inadequacy. In contrast, the
man who thinks well of himself is not intimidated by potentially
threatening situations; he seeks to overcome his inadequacies, usually
with the expectation of success. To counterbalance his low estimate of
himself, the former individual may become preoccupied with an insatiable
drive for social recognition or power; the person with high self-esteem,
however, aspires to lofty goals with minimum regard for the impression
his achievement makes on others. In either case, the behavioral
ramifications of subjective feelings of worth are considerable.
Self-Esteem and Awareness
One of the oldest issues in the literature on the self—concept
focuses on a distinction between the self as knower and the self as
known. In James' (189 ) tenninology, these two aspects of consciousness
are the t16\§nd th “N9" the “I" is the subject which actively experi-
ences; the "Me" is the object of experience. An intimate connection is
implied between both of these. If the affective component of the self
as known is largely positive, that is, the individual has high self—
esteem, the self as knower should be influenced.
The theories espoused by the growth psychologists suggest that
the self as knower is more willing to expand its area of awareness when
esteem is adequate. Maslow (1970) postulates a basic need for self-
esteem which must be satisfied before self-actualizing behavior emerges.
For Rogers (1959) self-esteem is equivalent to "positive self—regard“
which is necessary to become a fully functioning person. Perhaps the
growth-theory which is least laden with implicit values about man's
nature is White's (1959): he suggests one central value of competence,
which refers to “an organism's capacity to interact effectively with
its environment" (p. 297). Nevertheless, he also postulates a definite
relation to esteem: self-esteem is rooted in "feelings of efficacy"
and “the more general cumulative sense of competence" (1963, p. 134).
As we have mentioned earlier, the self-actualizing individual, the fully
functioning person, and the mature personality in general are all char-
acterized by a greater openness to experience.
A relationship between level of esteem and awareness is also
implicit in "James' Law" (1892):
Self-Esteem = flea?
Such a fraction may be increased as well by diminishing
the denominator as by increasing the numerator. To give
up pretensions is as blessed a relief as to get them
gratified (p. 187).
The first step toward eliminating our pretensions is recognition of
them. Awareness and eventual acceptance of our inadequacies makes
growth possible: now we can change our inaccurate assumptions; now
we can set more realistic goals. Self-insight can also acquaint us
with many abilities (i.e., potential successes) which we formerly were
only dimly aware of. In either case, if our pretensions and potential
successes remain hidden, our self—esteem is inevitably lower than
necessary.
Self-Esteem and Defensiveness
In contrast to the views expressed above, a number of studies
appear to indicate that individuals with high self-esteem are more
defensive than those with low self-esteem. Cohen (1968) explains the
rather general finding that high self-regard is associated with low
susceptibility to persuasion by suggesting that this type of individual
protects himself more from negative self-evaluations:
Persons of high self-esteem appear to take on early in
life a defensive mode which handles challenging experi-
ence by a strong self-protective facade. They repress,
deny, ignore, or turn about their potentially disturbing
impulses in contrast to persons who express those
impulses more directly by projection or regression
(p. 388).
In other words, persons with high self-esteem develOp "avoidance
defenses" which lead them to turn away from potentially unfavorable
experiences and emphasize those which enhance their self-picture;
individuals with low self-esteem prefer more "expressive defenses"
which allow them to play out disturbing impulses. Evidence to support
this point of view is provided by Leventhal and Perloe (1962): high
self-esteem subjects were influenced more by optimistic, potentially
self—enhancing communications than by pessimistic, threatening ones;
low self-esteem subjects showed the opposite effect.
The apparent defensiveness of people with high self-esteem may,
however, be an artifact of the instrument used to measure esteem. Both
Cohen (1968) and Leventhal and Perloe (1962) employed a Q-sort technique:
the correspondence between actual and ideal sorts was used as an indica-
tion of level of self-esteem. Because of the importance of maintaining
an adequate self-image, conscious evaluations of the phenomenological
self are often idealized to protect the individual from more basic
feelings of inadequacy. While all self-evaluative responses are
undoubtedly influenced by defensive behavior and social desirability
(Crowne and Stephens, 1968), the responses to an undisguised Q-sort
may be particularly susceptible.
A number of studies support this interpretation. Butler and
Haigh (1954) suggest that high self-ideal correlations may indicate
self-satisfaction or they may result from defensive sortings in which
the person gives a distorted, positive picture of himself. Block and
Thomas (1955) found that people who describe themselves as being close
to their ego-ideal tend to "deny and suppress threatening features of
themselves" (p. 258). After an exhaustive review of the literature,
Wylie (1961) proposes a curvilinear trend in self-regard as one moves
from normals through neurotics to psychotics.
In a relatively non-threatening situation where the purpose
of the investigator is concealed, persons with high self-esteem may be
less defensive. Coopersmith (1967) speculates that high self-esteem,
in itself, serves as a defense against threat: it makes an individual
feel confident that he can deal effectively with any adversity. In
contrast, persons with low self-regard lack a basic trust in their
ability to handle threatening situations; to protect themselves, they
develop other, often inappropriate defenses. Coopersmith's research
indicates that persons with positive self-attitudes have lower manifest
anxiety scores, have fewer psychosomatic symptoms, are less likely to
display marked problems, and are less sensitive to criticism (p. 247).
Their high self-esteem provides a stability which frees them from other
types of defense.
The Generality of Self—Esteem
Our discussion thus far has been concerned with the self as a
superordinate schema and with self-esteem as its global, relatively
constant, affective component. This is the level at which theorizing
and research has tended to focus. Recently, however, it has been
recognized that self-acceptance may be expressed in a number of ways
and that people with the same level of self-esteem may behave very
differently; Rosenberg (1965), for example, reports that some of his
high self—esteem adolescent subjects were "expansive, outgoing,
spontaneous personalities whereas others were fairly subdued and
showed little affect" (p. 275). The result has been increased inter-
est in the stability of self-esteem across situations, across time,
and in relation to different aspects of the self (Crowne and Stephens,
1968).
The situational character of self-image has a relatively long
tradition in social science. Cooley's (1922) concept of the “looking-V
glass self" suggests that the.EQHEE95199—9f2531f.!33EEEMEEB§99199_9§__
,Ehéwfmjrrgrfi which iszpresenda More recently, Turner (1968) has dis-
tinguished between -sitzuationslesl fzimages .and the more-snégtiflg-§_9_lf:,_
(cgngeptjgn, and has investigated the relation between them; situational _
,self-images—f4eetuate»frommmomentutosmnmentgzhutwthe—selinconceptinn-
mfiQ—inthmsensesgtflhemrw
A number of studies have also been concerned with the temporal
stability of self-acceptance. Diggory (1966) has demonstrated that
induced success may momentarily inflate self-esteem; induced failure,
deflate it.
The generality of self-acceptance in reference to different
aspects of the self has received less attention. James (1892) has
noted that relatively few of our many potential selves are singled
out as particularly important and defended at all cost:
Our thought, incessantly deciding, among many things of
a kind, which ones for it shall be realities, here chooses
one of the many possible selves or characters, and forth-
with considers it no shame to fail in any of those not
adopted expressly as its own (p. 186)
For Coopersmith (1967), the individual's values are critical: successes
are filtered through personal values and aspirations; self-esteem is
influenced more by success in valued areas. He proceeds, however, to
report that the evidence is scant and that the relation between value
preferences and esteem has not been studied directly (p. 42).
These studies indicate that we need a more multidimensional
classification to make accurate predictions. The self schema integrates
a number of lower level schemata which provide different conceptions of
self, each with its own affective component; an individual with very
positive feelings about his occupational ability, for example, may lack
confidence in social relations. When the global evaluation of self is
used to make predictions about one of these lower level conceptions,
gross errors are often produced.
Introversion Versus Extroversion
One dimension of major importance in differentiating individuals
concerns the kinds of experiences they are oriented toward. Some people
fbcus predominantly on objects and events in the external world; they
are interested in relating to people and activities outside themselves.
Other people value the inside world of feelings and thoughts; they are
9"
13
more interested in internal adventures. In personality theory, these
two types are usually labelled extroverts and introverts.
The terms introvert and extrovert were first used by Jung (1923)
to identify two major attitudes or personality types. Summarizing Jung's
conception,Fordham (1966) writes:
The extraverted attitude is characterized by an out-
ward flowing of libido, an interest in events, in people
and things, a relationship with them, and a dependence on
them. When this attitude is habitual to anyone Jung
describes him or her as an extraverted t e. . . .
The introverted attitude, in contrast, is one of
withdrawal; the libido flows inward and is concentrated
upon subjective factors, and the predominating influence
is "inner necessity." When this attitude is habitual
Jung speaks of an "introverted type" (pp. 29-30).
Whether the individual's instinctual energies are directed mainly toward
the outer world or toward inner experiences and feelings is the main
distinguishing factor.
Other traits are associated with this major difference in
orientation. From the statistical treatment of various questionnaire
responses, a more complete picture emerges:
The extravert [is] . . . sociable, optimistic, talkative
group-dependent, a bit thick-skinned, trusting, and
adaptable. The introvert is shy, not very fond of people
en masse, individualistic, and a bit rigid and suspicious
(Cattell, 1965, p. 123).
Such a definition, however, confounds extroversion with gregariousness,
emotional stability, and adjustment in general, especially as it is
defined in Western society.
A dimension of introversion-extroversion which is closer to
Jung's original conception is thinking introversion-extroversion. It
was first isolated by Guilford and Guilford (1939) and referred to as
,-.~— .
habitual thinking of a meditative sort; it is independent of the social
and emotional aspects. Introverts have a tendency towards reflective,
meditative thought. This observation, however, does not imply that
only introverts think about themselves; extroverts do as well, but they
think in different ways and focus on different aspects of themselves.
The introvert is concerned with inner thoughts and feelings; the extro-
vert, with how he relates to external activities and people.
Summary and Hypotheses
The capacity to be aware is one of the latest evolutionary
developments in man. The force-for-growth theorists like Rogers (1959)
and Maslow (1970) suggest that there are individual differences in
ability and tendency to accurately symbolize events in awareness. For
them, the healthier person is more likely to make the growth choice to
expand his zones of awareness; the less healthy individual typically
chooses the safer route to remain uninformed.
These same theorists also maintain that the more mature
individual is characterized by high self-esteem; Maslow (1970), for
example, postulates that self—actualizing behavior emerges only after
the need for self-esteem has been at least partially satisfied. The
desire to maintain or elevate his self-evaluation is assumed to be a
major motivating force in man. The individual who Hacks respect for
himself tends to avoid situations which might threaten his shaky self-
estimate. In contrast, the person who thinks well of himself has a
basic trust in his ability to cope with adversity; the growth choice
to seek greater awareness presents less of a danger to his self-
conception.
Hypothesis I.--Individuals with high self-esteem actively
seek out information which may increase their awareness of themselves.
Conversely, individuals with low self-esteem make the safer choice to
remain uninformed.
A recurring issue in theorizing about the self-concept con-
cerns the relative value of viewing the self as a single entity or as
multiple in character. In the first hypothesis, the self is regarded
as a single entity and self-esteem is its rather global affective com-
ponent. An important theoretical question is whether self-acceptance
is general in relation to all aspects of the self or whether there is
a specific level of esteem associated with each of a person's multiple
self-conceptions.
An individual's self-concept may be conveniently divided into
one aspect which relates to the inner world of thoughts and feelings
and another which is concerned with external activities. Depending on
which of these aspects is more developed, the person has an introverted
or extroverted thinking style. The introverted thinker values thoughts
related to his inner world; the external world is foreign territory
which he knows less about and is probably less confident in. In con-
trast, the extraverted thinker is more confident with information
related to his external world; the internal world is less familiar
and presents more uncertainty.
Depending on one's level of self-esteem, information which
focuses predominantly on one of these aspects will be differently valued
by introverted and extroverted thinkers. Since the person with low
-fi )5-
16
self-esteem tends to avoid threatening situations, he is more attracted
to information about that aspect of himself which he knows best. The
high self-esteem person, however, is not threatened by the unknown;
because of a basic trust in himself, he finds the unknown more
attractive (Maslow. 1968).
Hypothesis II.--If self-esteem is low, introverted thinkers
seek to become aware of their internal worlds; in contrast, low self-
esteem extroverted thinkers search out information about how they relate
to the external world. If self-esteem is high, introverted thinkers
pursue more frequently information about how they relate to the external
world; high self-esteem extroverted thinkers seek to become more aware
of their internal worlds.
qr
CHAPTER II
METHODS
The conditions necessary to test hypotheses concerned with
awareness-seeking behavior are present in every psychological experiment
with human subjects. Ethical considerations demand that research be
explained to those who participate in it. When the research topic is
personality or beliefs about oneself, a subject's desire to obtain feed-
back is a ready measure of his interest in becoming more aware of him-
self. By modifying the type of feedback information available, various
potential areas of awareness may be experimentally created. In this
study, subjects completed a personality test or "Belief Questionnaire"
(see Appendix A) and their desire for two types of feedback determined.
The "Belief Questionnaire"
The questionnaire contained two parts: (a) forty true—false
items designed to gauge level of self-esteem, thinking introversion-
extroversion, and social desirability and (b) a measure of the respond-
ent's interest in receiving feedback. The questions relevant to each
personality variable and the scoring methodology are presented in
Appendix B.
r-fl
Self-esteem.--The measure of self-esteem employed was a
ten-item Guttman Scale originally developed by Rosenberg (1965). These
items were scattered throughout the questionnaire with positive and
negative statements alternated to reduce the effect of an acquiescence
response set. The adequacy of the scale as a measure of self-esteem
is indicated by the face validity of the items and the association of
scale scores with other data in a theoretically meaningful way:
Rosenberg (1965) reports that respondents with low self-esteem scores
appear more depressed to independent raters, express feelings of
unhappiness and discouragement, have more psychosomatic symptoms, and
have lower sociometric status in the groups to which they belong. In
the present study, the scale's coefficient of reproducibility (Stouffer
§t_gl,, 1950) was .91 and its coefficient of scalability (Menzel, 1953)
was .60.
Thinking introversion-extroversion.--To measure thinking
introversion-extroversion, eleven items from Smith's (1968) Introversion
Versus Extroversion Scale were used. These items form a single dimen-
sion which has been defined as "the degree to which an individual is
inward or outward in his perception of the environment" (Hershey, 1958).
In the present study the reliability of this measure was .60. Eleven
other items from Smith's general Introversion Versus Extroversion Scale
were also used as buffer items.
Social desirability.--Because of a tendency by certain
respondents to reply in a socially valued direction, self-rating scales
inevitably generate some invalid answers. To alleviate this problem,
an 8-item version of the Marlowe-Crowne Social Desirability Scale
(Crowne and Marlowe, 1964) was employed: those subjects who showed
a high social desirability response set were eliminated from further
study.
Interest in Feedback Scale.--Part Two of the questionnaire
was a 4-item semantic differential designed to measure each subject's
interest in receiving feedback. A respondent could score 0 to 4 on
each bipolar item; his total score over the four items provided an
indication of his desire for feedback information.
Subjects
Approximately 570 subjects were solicited from the intro-
ductory psychology courses at Michigan State University to complete
the "Belief Questionnaire.“ 0n the basis of their responses, four
different groups were created: high esteem-introverted thinking
(n=40), high esteem-extroverted thinking (n=56), low esteem-
introverted thinking Q1=36), and low esteem-extroverted thinking
(g =24). The subjects in each of these groups scored in the first or
fourth quartile on the self-esteem scale and the thinking introversion-
extroversion scale; respondents who scored above the 80th percentile on
the social desirability scale were eliminated. There were an equal
number of male and female subjects in the total sample.
20
Procedure
The telephone call.--Each subject was telephoned by the
experimenter and asked if he would like to make an appointment to
receive feedback on his responses to the questionnaire. By modifying
his explanation of the type of information available, the experimenter
created two feedback conditions. Half of the subjects in each of the
groups mentioned above were randomly assigned to the internal condition;
they were led to believe that the feedback would relate to their inter-
nal worlds. The experimenter's telephone conversation with them went
as follows:
In psychology class a couple of weeks ago you
completed a belief questionnaire which I handed out.
I have finished scoring these now and I can give you
some feedback about your responses.
The type of information which I can provide is
concerned with your personal style of thinking and
feeling; that is, how your internal processes work.
For example, it indicates how you normally use ideas,
how you use fantasies.
I'm calling now to find out if you would like to
make an appointment to receive such information.
The other half were informed that the feedback would focus on their
external worlds; specifically,they were told:
In psychology class a couple of weeks ago you
completed a belief questionnaire which I handed out.
I have finished scoring these now and I can give you
some feedback about your responses.
The type of information which I can provide is
concerned with your personal style of behaving with
tasks and other people; that is, how you interact with
the external world. For example, it indicates how you
deal with environmental situations, how you deal with
practical matters.
I'm calling now to find out if you would like to
make an appointment to receive such information.
21
The number of subjects who made an appointment and kept it constituted
the major measure of awareness-seeking behavior.
A check on the feedback manipulation.--When each subject who
desired feedback arrived for his appointment, a check was made to deter-
mine whether the telephone call had successfully created two feedback
conditions. Feigning that he was not sure which study the subject was
in, the experimenter asked each individual to describe the nature of
the information he expected to receive. Invariably subjects could not
say whether they expected feedback about their internal style of think-
ing and feeling or about how they interacted with the external world.
This uncertainty indicates that by the time the subject arrived for his
appointment, the information given during the telephone conversation has
been forgotten. At best, the two feedback conditions influenced only
the subject's initial decision to make an appointment.
The feedback session.--Depending on whether he scored high
on introverted thinking or extroverted thinking, each subject was then
handed a folder containing a two-page typewritten sketch of a typical
introvert or extrovert. Both sketches were constructed largely from
information provided by Smith (1968) and were of equal length; a copy
of each appears in Appendix C. By Means of a hidden stopwatch, the
experimenter accurately measured the length of time each subject spent
reading the feedback information; this served as a third measure of
awareness-seeking behavior. The subject was then handed a Feedback
Evaluation Scale (see Appendix D) which was designed to measure how
22
valuable he thought the feedback was. Responses to this five-item
semantic differential were scored similarly to the Interest in Feedback
Scale and constituted a final measure of the dependent variable.
Those subjects who completed the original questionnaire but
whose scores did not place them in either of the experimental groups
received a letter requesting that they telephone the experimenter for
feedback.
Summary of Methods
Those subjects who scored at the extreme ends of a self-esteem
scale and a thinking introversion-extroversion scale were telephoned to
determine their interest in receiving feedback information. Irrespec—
tive of scores on the introversion-extroversion scale, half of the
subjects were promised feedback about their inner world of thoughts
and feelings; the other half were told that the information concerned
their interaction with the external world of people and activities.
These three independent variables--level of self-esteem, thinking style,
and type of feedback promised--were analysed in a 2 x 2 x 2 design.
There were four dependent variables: (a) scores on an Interest in
Feedback Scale, (b) the number of subjects who arrived for an appoint-
ment to receive feedback, (c) the length of time each subject spent
reading the feedback information, and (d) scores on a Feedback Eval-
uation Scale.
CHAPTER III
RESULTS
Global Self-Esteem and Awareness
The major hypothesis guiding the study was not supported by
any of the dependent variables. 0n the Interest in Feedback Scale and
the Feedback Evaluation Scale, there was no significant differences in
the scores of high and low self-esteem subjects. 0n the other two
dependent variables, whether the subject came for an appointment or
not and time spent reading the feedback information, the results were
opposite to that predicted: low self-esteem subjects demonstrated
more interest than those with high self-esteem in increasing their
self-awareness.
Interest in Feedback Scale.-—High and low self-esteem subjects
expressed equal concern for receiving feedback on the Interest in Feed-
back Scale,which was completed with the "Belief Questionnaire"; for both
types of subjects the mean score was 11.72 (see Table 1). Similarly,
there is no significant difference between introverted and extroverted
thinkers on this measure. An analysis of variance using the unweighted-
means solution (Winer, 1962) is presented in Table 2.
23
24
TABLE 1
Mean Scores on Interest in Feedback Scale
for Each Type of Subject
High self-esteem Low self-esteem
Introverted Extroverted Introverted Extroverted
thinking thinking thinking thinking
12.20 (40) 11.38 (56) 11.86 (36) 11.50 (24)
11.72 (96) 11.72 (60)
Note.--Ng=156; numbers in parentheses indicate cell ps.
TABLE 2
Analysis of Variance on Interest in Feedback Scores
Source g: MS E
Self-esteem (A) l .36 .05*
Thinking style (B) 1 12.46 1.81*
A x B l 2.14 .31*
Within error 152 6.88
fp = n.s.
25
Feedback Evaluation Scale.--At the end of the feedback session,
low self-esteem subjects evaluated the feedback more highly than high
self—esteem subjects; the mean scores were 15.40 and 14.58, respectively.
This difference, however, is not significant. Table 3 shows the means
for each type of subject in the internal and external feedback condi-
tions; Table 4, an analysis of variance by the unweighted-means pro-
cedure. Because of a large within cell variance, no treatment source
of variation is significant.
Time spent reading the feedback.--This variable produced
significant evidence that low self-esteem subjects are more interested
in increasing their self-awareness. Low self-esteem subjects spent an
average of 2.35 minutes reading the feedback information; high self-
esteem subjects spent 1.99 minutes (f=4.93, p< .05). Thinking style
also appears to be an important factor; extraverted thinkers read an
average of 2.35 minutes and introverted thinkers an average of 2.02
minutes (_F_=5.07, p< .05). Apparently, subjects with an extroverted
thinking style are more interested in absorbing the information. The
means for each type of subject in the internal and external conditions
are presented in Table 5; an unweighted-means analysis of variance is
shown in Table 6.
26
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