MSU LIBRARIES ._c_. RETURNING MATERIALS: Place in book drop to remove this checkout from your record. FINES will be charged if book is returned after the date stamped below. I" RELATIONSHIPS BETWEEN EDUCATION AND EMPLOYEE ATTITUDES TO NONTRADITIONAL FORMS OF WORK ORGANIZATION: A NIGERIAN CASE STUDY By Olusegun Oluyemi Matanmi A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Department of Sociology 1984 RELATIONSHIPS BETWEEN EDUCATION AND EMPLOYEE ATTITUDES TO NONTRADITIONAL FORMS OF WORK ORGANIZATION: A NIGERIAN CASE STUDY By Olusegun Oluyemi Matanmi Relationships between education and the orientation of employees to nontraditional forms.of organization were studied in Nigeria. In addition, the attitudes to different aspects of nontraditional organi- zation, i.e., bureaucratic authority and rational administration, were studied. The moderator effects of network contact with centers of tradition and work experience in a nontraditional organization were also considered. The objectives were to determine if different levels and types of education, and degrees of network contact with centers of tradition and experience in the nontraditional organization, would eXplain any significant variation in the attitudes toward nontradi- tionalism. A sample of 150 employees was randomly selected from a semi- public organization. Composite research techniques included inter— viewing, extended observation and analysis of the available documents on the organization. A standard survey questionnaire was used. Data. were processed by factor analysis, productv-moment correlation, chi- square, and multiple regression techniques. The measurement constructs and scales were tested for reliability by Alpha technique. Four Olusegun Oluyemi Matanmi hypotheses were tested for statistical significance, using the chi- square technique and the Contingency Coefficient as a measure of strength of association. Findings included: a significant relationship between level of education and general orientations to nontraditionalism;lack of a significant relationship between level of education and greater preference for rational organization compared to bureaucratic authority; a moderating effect of experience working in a nontraditional organi- zation on the predicted relationship between education and employee orientations; and, a moderating effect of network contact with centers of tradition on the predicted relationship between education and bureaucratic orientation, but lack of a conclusive evidence of the same effect on rational orientation. The findings showed that the influences of higher education, more organizational experience, and, to some extent, network contact with centers of tradition on employee orientations were important. The finding of a curvilinear pattern of relationship was different from the one in the existing literature. Findings partly supported the theoretical distinction between bureaucratic and rational admin- istration, but results showed stronger preference for bureaucratic administration than rational administration. Further research is needed to re-examine the curvilinear pattern of relationship, and test the research model in a comparative framework in the other developing countries. TO THE MEMORIES OF: Mrs. Abigail A. Matanmi (1919 - 1983) Mr. Alfred A. Matanmi, B.Sc. (1947 - 1972) ii ACKNOWLEDGMENTS I am very grateful to the general manager, and officers, of my study-organization in Nigeria, for the initial entry permission and for allowing me access to the entire personnel file, by which a manageable sampling strategy was devised; and to the generosity of the sampled employees for their cooperation in the survey process. Special thanks go to my major professor and the chairman of my Guidance and Dissertation Committee, Dr. William A. Faunce, for the solid advising, and his encouragements when I was perplexed; and to each of the Committee members, Dr. Thomas Conner, Dr. Philip Marcus, and Dr. Christopher Vanderpool for their support, guidance, and generous consulting. They were all easily accessible and very caring. Appreciation is also due to Dr. Frederick Waisanen for his kindness; and to the Department of Sociology, Michigan State Uni- versity, for the necessary computer time. Significantly, I shall forever be grateful to my father, Chief David O. Matanmi, 0.0.N., who took over the sponsorship of my doctoral education, when a previous scholarship award, and fellowship, were blocked. The moral and financial supports of_the entire family and the Ekundayos were also immense. And, in particular, post-humous appreciation is due to my dear mother, who cared a lot for me through the data collection phase of this study, but died shortly thereafter. May her soul rest in perfect peace. TABLE OF CONTENTS LIST OF TABLES . LIST OF FIGURES LIST OF APPENDICES Chapter I. II. III. INTRODUCTION . . . . Purpose of the Study . Nature of the Problem . Importance of the Study . Hypotheses . . . Qualification . . Subsidiary_Hypotheses Definition of Terms Education . . Work Organization . Nontraditional Forms of Work Organization Authority Structure . . . . . . Values, Orientation, Attitudes . . . Network Links to Centers of Tradition Work Experience . The Method of Organization, Scope, and Limitations . of the Study REVIEW OF THE LITERATURE Traditionalism and Corresponding Institutions. Modernity and the Modernization Process The Impact and Status of Education . . Empirical Studies on the Multi- Variate Relation-o ships . . . . . . . . . . . METHODOLOGY Descriptive Information . . Background and Entry to the Study Organization iv Page vi xi Chapter Page Sampling . . . . . . . . . . . . . . 59 Questionnaire . . . . . . . . . . . . 60 Interviewing. . . 63 Extended Observation and Impromptu Discussions . 64 Problems and Attempted Solutions . . . . . . 65 Analytical Information . . . . . 70 The Measurement of Research Variables . . . . 70 Analytical Techniques and Procedures . . . 73 Factor Analyses and the Construction of Measures . 75 Dependent Variables (Section D; . . . . . . 76 Dependent Variables (Section E . . . . . IV. ANALYSIS AND INTERPRETATION OF DATA . . . . . . 85 Characteristics of the Research Sample . . . . . 85 Age . . . . . . . . . . . . . . . . 85 Gender . . . . . . . . . . . . . . 86 Ethnic Origin . . . . . . . . . . . . 88 Status Classification . . . . . . . . . . 89 Highest Level of Education . . . . . . . . 91 Type of Formal Education . . . . . . . . . 95 Network Contacts . . . . . . . . . . 96 Organizational Experience . . . . . . . 102 Testing of the Research Hypotheses . . . . . . 104 Hypothesis 1 . . . . . . . . 104 Hypothesis 2.. . . . . . . . . . 110 Subsidiary Hypothesis 1 . . . . . . . . . 119 Subsidiary Hypothesis 2 . . . . . . . . . 124 Multivariate Analyses . . . . . . . . . . 127 Summary . . . . . . . . . . . . . 134 V. SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS . . . . 136 Restatement of the Problem . . . . . . . . . 136 Research Hypotheses . . . . . . . . . . . 136 General Hypothesis 1 . . . . . . . . . . 137 General Hypothesis 2 . . . . . . . . . . 137 Subsidiary Hypothesis 1 . . . . . . . . . 137 Subsidiary Hypothesis 2 . . . . . . . . . 137 Findings . . . . . . . . . . 137 Conclusions and Discussions . . . . . . . . 138 Limitations and Suggestions . . . . . . . . 142 Recommendations . . . . . . . . . . . . 144 APPENDICES . . . . . . . . . . . . . . . . . 146 BIBLIOGRAPHY . . . . . . . . . . . . . . . . 206 Table .5 05014th hhhwwwww .10 .11 LIST OF TABLES Breakdown of Site Population and the Selected Sample Varimax Rotated Factor Matrix (D Items) Correlation Coefficients (D Items) Varimax Rotated Factor Matrix (E Items) iCorrelation Coefficients (E Items) Variables, Authority Dimensions, and Factor Loadings Distribution of the Sample According to Age Employee Grade Levels and Annual Salary Ranges Highest Level of Educational Qualification Attained Before Working in the Study-Organization . . Distribution of Respondents by Gross Education . The Types of Education Obtained by the Respondents Distribution of Respondents According to the Frequency of Home Visits Per Year . . . . . . Responses to the Question of Whether Subjects Would Consult Traditional Elders in Their Home Communities for Problem or Advice Concerning their Present Jobs The Frequency of Visits with Traditional Elders in a Year . . . . . . . . . Responses Concerning Hometown Influences to Secure Job . . . . . . . . . . . . . Distribution of Respondents According to Longevity in the Study-Organization . . . . . . . . . Relationships Between Level of Education and Attitudes to Merit Pay . . . . . . . . vi Page 61 77 78 80 81 83 86 92 93 94 96 97 98 100 102 103 107 Table 4.12 Relationships Between Level of Education and Attitudes toward ”the Old Ways of Doing Things“ . Combined Scores on the Traditionalism-Bureaucratic Preference Scale . . . . . . . . Relationships Between Levels of Education and Attitudes to Bureaucratic Authority Relationships Between Types of Education and Atti- tudes to Bureaucratic Authority . Combined Scores on the Traditionalism-Rationalism Preference Scale . . . . . . . . . . Relationships Between Levels of Education and Attitudes toward Rational Authority Relationships Between Types of Education and Atti- tudes toward Rational Organization . . Relationships Between Level of Education and Orien- tations to Nontraditionalism among the Employees with Minimum Network Contact with Centers of Tradi- tion . . . . . . . . . . . . . . Relationship Between Level of Education and Orienta- tions to Nontraditionalism Among the Employees with Maximum Network Contact with Centers of Tradition Relationship Between Level of Education and Orien:'~ tation to Rational Organization among the Employees with Minimum Network Contact with Centers of Tradi- tion . . . . . . . . . . . . Relationship Between Level of Education and Orienta- tion to Rational Organization among the Employees with Maximum Network Contact with Centers of Tradition Relationships Between Level of Education and Orienta- tions to Bureaucratic Authority among the Employees with Less Organizational Experience . Relationships Between Level of Education and Orienta- tions to Bureaucratic Authority among the Employees with More Organizational Experience . vii Page 108 113 114 115 117 118 118 120 120 122 122 124 125 Table 4.25 4.26 4.27 4.28 4.29 4.30 B-l C-1 C-2 C-3 c-4 C-5 C-6 C-7 Relationship Between Level of Education and Orienta- tion to Rational Organization among the Employees with Less Organizational Experience . Relationship Between Level of Education and Orienta- tion to Rational Organization among the Employees with More Organizational Experience . . Multiple Regression of Education and Moderator Variable on Traditionalism (with Stepwise Addition of Variables) . . . . . . . . . . . . Multiple Regression of Education and Moderator Vari- ables on Rationalism (with Stepwise Addition of Variables) . . . . . . . . . . Multiple Regression of Education and Moderator Varia- bles on Traditionalism-Bureaucratic Preference (with Stepwise Addition of Variables) . . . Multiple Regression of Education and Moderator Varia- bles on Traditionalism-Rationalism Preference (with Stepwise Addition of Variables) . . . . . . Nigeria Survey: Coding Instructions Condescriptive Statistics on the Traditionalism Scale (0 Items) . . . . . . Reliability Analysis for the Bureaucratic Authority Scale (D Items) . Reliability Analysis for the Rationalism Scale (D Items) . . . . . . . . Condescriptive Statistics on the Traditionalism- Bureaucratic Preference Scale (E Items) . Reliability Analysis for the Traditionalism- Rationalism Preference Scale (E Items) Relationship Between Type of Education and Orienta- tions to Nontraditionalism (e. g. ,bureaucratic authority) Among the Employees with Less Network Contact. . . . . Relationship Between Type of Education and Orientations to Nontraditionalism (e. g. , bureaucratic authority) Among the Employees with More Network Contact viii Page 126 127 129 131 132 133 159 190 191 193 195 196 198 199 Table Page C-8 Relationship Between Status Classification and Traditional versus Rational Forms of Organization . . 200 C-9 Relationship Between Status Classification and Tradi- tional versus Bureaucratic Forms of Organization . . 201 ix LIST OF FIGURES Figure ‘ Page D-1 A caricature on the perceived role of "particular- istic" considerations in the personnel selection process in Nigeria . . . . . . . . . . . . 203 LIST OF APPENDICES Appendix ' Page A. QUESTIONNAIRE . . . . . . . . . . . . . . 147 B. CODEBOOK . . . . . . . . . . . . . . . 158 C. CONDESCRIPTIVE STATISTICS, RELIABILITY ANALYSES, AND ADDITIONAL CONTINGENCY TABLES . . . . . 189 o. CARICATURE . . . . . . . . . . . . . . . 202 E. LETTER OF INTRODUCTION TO THE FIELD . . . . . . 204 xi CHAPTER I INTRODUCTION Purpose of the Study The research objectives of this dissertation are to determine the relationships between level and kind of education and employee orientations to nontraditional forms of work organization. In addi- tion, the distinction between different aspects of nontraditional organization, i.e., bureaucratic and rational administration, are explored. Specifically, it is expected that more education will produce less favorable orientations to bureaucratic administration, but more favorable orientations to rational administration. But, the relationships between education and employee orientation may be moderated by network links to centers of traditional authority (e.g., frequency of contact with individuals, and/or groups or asso- ciations that are based or have origins in the rural areas, or that exist as identifiable enclaves in the urban areas); and occupational experience of employees (within same and/or other previous organiza— tion under bureaucratic and/or rational administration). Nature of the Problem One of the crucial agents of social change and development, particularly in the developing nations of Africa, is education. At the macro-sociological level, there have been rapid demographic changes 1 that are associated with educational growth. Some of these are the trends in internal migration, such as the movement of people from the nations' rural areas into the urban pockets. This experience has found explanation in the theoretical argument that formal education tends to divorce people from the rural areas (Bogue, 1959; Caldwell, 1969; Waisanen, 1969). Extended localized research has further shown that reasons for rural-urban migration in most of these countries seem to lie more in the situations in the rural areas (such as poverty, and a relative lack of infrastructural development) compared to the perceived opportunities in the urban centers (Mabogunje, 1970; Matanmi, 1974). Nevertheless, to the extent that the educated people are more likely to migrate to the cities, the association with the education factor appears clear. The other accompaniments of educational growth in the develOp- ing nations have included improved institution-building and planned organizational development. Some of these are: a gradual evolution of an education system; the development of a public administration system, modern law system, an economic system, and overall political system which, in some of the countries such as Nigeria, includes some experiences in electoral democracy (Philips, 1980). On the individual level, education has also had a tremendous impact. For example, studies on the developing nations by Inkeles and Holsinger (1974) have shown that education is a major determinant of the complex of atti- tudes, values, and behaviors, which distinguish the more modern from the more traditional people. The level of education attained has been shown to be related to individual occupational choice, income, and prestige, both in the developing and the advanced nations. It has also been shown that different levels of educational attainment lead to differences in cognitive content and Style, i.e., differences in individual percep- tion and ways of reasoning. These spill over to the differences in individual attitudes and values. In effect, advances in education are correlated with social development or what has generally been labelled "modernization." Studies on social change and modernization have been carried out in Nigeria which particularly show the phenomenal educational growth since political independence from British colonial tutelage in October, 1960 (Inkeles and Smith, 1974; Beckett and O'Connell, 1978; Cohen, 1980). In general, the post-independence development process has included the creation of modern transportation networks (good roads, improved rail, and aviation system), elaboration of rural electrification programs, mobilization of plans of industrialization essentially aimed at import substitution, and the rapid growth of agriculture and water conservation. Significantly, the change process itself has meant that the decision makers and the local population at large are confronted with new technologies, new apparatuses, new ideas and ideals, and new environments. In particular, with the rapid change in education and its orientation toward the Western values came stiff challenges to the traditional values and belief systems from nontraditional (i.e., "modern“) ideas and values. One of these is the shift, for example, from ascription to achievement as the primary criterion for selecting role incumbents in the formal work sector. Moreso, this achievement is ideally now measured by formal education (McDowell, 1980). Thus, the ramifications of education cannot be overemphasized in the context of social change and organizational development in Nigeria. When juxtaposed with other modernizing factors, such as the mass media and work in the factory, education has been perceived as the most powerful variable in making people "modern" (Inkeles and Smith, 1974). However, in connection with the impact of education, especially, the theoretically narrower aspects of modernization, such as employee orientations to different forms of work organization (or administration), have been understudied. The direction of such employee attitudes is very important in a developing country. In broad theoretical terms, two organization forms can be distinguished: the traditional and the nontraditional. Specifically, the traditional form of organization tends to be based on the philoso- phy of adherence to the old ways of doing things, and maintenance of the status quo. It is also much less rationalized in the sense of continually finding better ways of doing things through innovation and change. Instead, the nontraditional form of organization.is more rationalized in that particular emphasis is placed on the appropriate targeting of means to ends, through a continuous search for alterna- tive and superior methods. The major characteristics of traditional organization are: reverence for tradition (i.e., the principle that "it has always been done"); existence of a status order based on dynasty or ascription; loyalty to authority incumbent, as opposed to career commitment to an organization system; spill-over between official and private property and between traditional authority status and personal (e.g., kinship and family) status; and the preponderance of customs and social values over written rules and regulations. The highlights of nontraditional organization are: development of files (written documents); employment of clerks (a staff of offi- cials and secretaries); office hierarchy (levels of graded authority); and career commitment. >Moreover, universalistic criteria are adopted such as achievement and seniority. There is also mobility from the lower, less important and lower paid to the higher positions. However, two aspects of nontraditional organization can be further distinguished. These are: bureaucratic administration and rational administration. Arthur Stinchcombe identified three broad characteristics of bureaucratic administration as: development of files and employment of clerks; hierarchical command-advice authority structures; and career commitment to an organizational rather than a labor market or occupational status system (Stinchcombe, 1959:186). Stanley Udy also outlined three such characteristics as: hierarchical authority structure, where three or more levels of authority exists; specialized administrative staff; and the differentiation of amount or kind of rewards according to office (Udy, 1959:793). It is apparent that the two authors converged on two funda- mental aspects of bureaucratic administration; namely, hierarchy of authority and the maintenance of lines of communication by a spe- cialized administration staff (including clerks). But Stinchcombe includes continuity of operations and employment as a third attribute, whereas Udy considers the differentiation of rewards by office. How- ever, the latter tWo characteristics are not contradictory, since both are included in the general requirements of rational-legal admin- istration (of which bureaucracy is a special example) based on Max Weber's ideal type. Stinchcombe defined the characteristics of rational administra- tion as: separation of the work role from home life(and other deep interpersonal relations); the career orientation of work statuses, in which future rights and duties depend on present performance accord- ing to specified standards; selection of, and job allocation to, qualified personnel who are subject to discipline by understood work standards, and production-based payment system; and, a stable mechan- ism of communicating target goals to subordinates and of seeing that these goals are accomplished (Stinchcombe, 1959: 186). Udy also identified four elements of rational administration as: possession of limited objectives such as the production of material goods; a performance emphasis and production-based reward system; segmental participation, or participation which is based on a kind of mutual limited agreement; and, compensatory rewards in which superiors distribute rewards to subordinates in return for their participation (Udy, 1959: 793). The same principles, more or less, cut across the taxonomies presented by Stinchcombe and Udy on rational administration. Perhaps I the only element that is not specifically included by Udy, but which Stinchcombe outlines, is the separation of work life from home life. However, it seems that this element is generally assumed in the definition of the concept of formal organization. Nevertheless, Stinchcombe and Udy agree on the findings that the "bureaucratic" and "rational" elements are not inherently connected. Some of the specific distinctions between bureaucratic admin- istration and other rational type (such as in a construction industry) are: permanent appointment of bureaucratic officials (e.g., in the civil service) as opposed to contractual or subcontractual appointment in an industry; payment by salary on the basis of status of bureau— cratic official rather than by performance or productivity; and, career commitment to the organization as opposed to the labor market (Stinchcombe, 1959: 185). The bureaucratic elements, as a set, are found to be posi- tively associated with one another, while rational elements are also positively associated among each other. But, in general, bureaucratic elements tend to be negatively associated with rational elements (Stinchcombe, 1959: 183; Udy, 1959: 794). This finding has implications for organizations that combine bureaucratic and rational elements of administration; and, for consequences of higher levels of education and increasing professionalization. In particular, available empirical knowledge already suggests conflict between bureaucratic and rational elements. For example, Argyris and Gouldner have found that the combination of authoritarian supervisory style with segmented, specialized work produces interpersonal tensions among organization members (Argyris, 1957: 64-79, 118-119; Gouldner, 1954: 231-245). Also, Blau and Scott have written on the existence of conflict between bureaucratic and professional controls. The kind of control structure in the professions is basi- cally different from the one exercised in bureaucratic organizations (Blau and Scott, 1962: 62-64). Professional training is oriented toward the acquisition of expert knowledge, and the internalization of professional ethics which guide practical conduct. Moreover, peer or collegial surveillance represents a source of effective control. This control mechanism is different from the hierarchical control or authority structure in the bureaucracy, where performance is controlled by directives originating from one's superiors, rather than through peer-group surveillance. These are some structural factors that tend to generate conflicts between professionals and their bureaucratic organization. Based on that information, it is expected that higher levels of education will be associated with favorable orientations to rational administration and less favorable orientations to bureaucratic administration. Importance of the Study The unique context of Nigeria in Africa deserves still more empirical research documentation than presently exists. Nigeria is the second largest country in land area, and has a population of about 96 million, perhaps the largest population on the African continent. In the same vein, it is one of the most pluralistic countries in the world, and the existence of about 250 different languages and RESEARCH MODEL Social-Relational Factor e.g., network links to centers of tradition Independent Variable: Dependent Variable: Attitudes toward non traditional (i.e., --Level .11 bureaucratic and ’ rational forms of work organization) Education (moderator) J T A Y—r --Type (moderator) Experiential’EaCtor e.g., work experience with bureaucratic and rational administration types (i.e., in the nontraditional organizations) dialects in the country obviates any further explanation; although English remains the official language of communication in higher edu- cation, commerce, politics, and administration. Moreover, Nigeria's oil is famous for its high grade, low sulphur content, and Nigeria ranks as the 6th largest oil producer in the world, second in Africa only to Libya (Nigeria Yearbook, 1983: 13, 41; Bamisaiye, 1982: 1). In addition, Nigeria has had a lot of Western influence, and in view of a costly civil war between 1967 and 1970, has exhibited appreciable development of its human resources, since independence from Britain in 1960, and a remarkable upsurge in social and economic 10 development. Edwin Witte has noted that labor problems tend ever to become more important with increasing industrialization and urbaniza- tion (Witte, 1947: 4). An extension of this point of view is the necessity to develop the work organizations in a rapidly developing country such as Nigeria. It is moreso, when such institutions are facilitators in the development process. Therefore, attitudes toward elements of bureaucratic and rational administration are studied, given the earlier attention that Udy and Stinchcombe give this distinction, but which has not been investigated in Nigeria prior to this study. Moreover, the various previous studies on organizational personnel in Nigeria have mostly either focussed on lower-level workers, or on managers alone. Instead, this research has cut across the entire organizational profile, and a much richer body of organizational knowledge has been tapped. The study has potential theoretical and practical utility for organiza- tional development in Nigeria, and the area of training and development in particular. Empirical and “state of the art" knowledge is very much needed on the nontraditional forms of administration in Nigeria, par- ticularly in the 19805. This kind of emphasis is currently lacking in the research literature on the African nations in general. In our study, it has been possible to relate attitudes and behavior inside a formal organization to the overall environment through the addi- tional focus on the subjects’ network of social relationships. More studies of this kind are needed in the analysis of work organizations in a developing country such as Nigeria, because the internal 11 organization and happenings cannot be divorced from its external framework. The use of a case study approach, recognizing its limi- tations on ultimate generalizability, provides the depth information necessary on this aspect of industrial sociology in Nigeria. Hypotheses General Hypothesis 1: A high level of formal education will be associated with a positive orientation toward aspects of nontraditional forms of organization. Explanation: Modernization studies (Peshkinzand Cohen, 1967; Cohen, 1969; Inkeles and Holsinger, 1974; McDowell, 1980) have shown that one of the hallmarks of the modernization process is the rational- ization of effort, and institutionalization of change or innovation. Increasing levels of formal education involve changes in values that people may consider desirable and worthwhile. Since many traditional values tend to be challenged by new (“modern9) values, it follows that the more educated people will tend to adopt more modern values, and hence be oriented favorably toward aspects of nontraditional forms of work organization. Qualification Works by Stinchcombe and Udy have shown that a further dis- tinction can be made between bureaucratic and rational forms of organi- zation. Hence, a second general hypothesis is derived. Senegal Hypothisls 2;h A hightlevel of {:Emal :ducazion will e assoc1a e w1 a 5051 1ve or1en 1on owar rational authority an a negative orientation toward bureaucratic authority. 12 Explanation: At some levels, increasing formal education tends toward specialization and more professionalization. Specialists and-professionals tend to be oriented toward rational, rather than bureaucratic values. For example, the control structure in profes- sional organizations is fundamentally different from the hierarchical control exercised in bureaucratic organizations (Blau and Scott, 1962: 62). As earlier explained, bureaucratic authority implies an author- ity system that is hierarchical and comprised of several levels and divisions (or departments), and one in which the exercise of authority by officials is based on seniority and experience. On the other hand, rational authority is more involved. It is one in which powers, rights, and duties derive from rules, regulations, specified standards, spe- cialized knowledge, and objective performance. While bureaucratic authority is rationalized, it is not the only rational type. Again, as earlier discussed, other kinds of rational authority are less hierarchical and exhibit more flexibility in the interpretation and application of rules, and are particularly oriented toward goal objectives and the means of collegial participation. Subsidiary Hypotheses Subsidiary Hypothesis 1: Effects of level of education will be greater for employees with fewer network links to centers of tradition. Explanation: Research has shown that respect for elders (a personification of tradition) is still considered normative throughout the Nigerian society, in both the formal schools and the indigenous 13 modes of education. But, the modernization process has meant that the formal school system contains an inherent challenge to that tra- dition because of the increasing emphasis on performance rather than- age or family role in the evaluation of status and prestige (McDowell, 1980:56). Nevertheless, maintenance of network links with centers of tradition may imply a certain affinity for (or continued identifica- tion with) tradition; and, also, these contacts tend to reinforce traditional values. Traditional authority or form of work organiza- tion is less rationalized, and more conservative; hence, educated employees who still maintain such links will tend to be less oriented toward nontraditional authority, or its form of work organization. This implies that such people may be more influenced by traditional, familial, and extended community commitments which may lead to deviations from bureaucratic-rational norms of behavior in the work organization and, in effect, what may amount to corruption, nepotism or sinecurism. Subsidiary Hypothesis 2: Effects of level of education will be greater for those with longer experience in nontra- ditional work organizations. Explanation: Recruitment to, and mobility within, the non- traditional organization is generally based on technical ability and professional competence, and on universalistic criteria. This is partly because of the necessity for employees to perform and partly for the survival of the organization itself. But, sometimes, nontra- ditional organizations (especially the public type) do not always 14 operate solely on the ability and competence criteria. Sometimes, political and extra-organizational criteria (”particularistic criteria") influence not only the hiring of employees, but also mobility within such organizations. For example, Alex Inkeles (1966:71), writing on the public bureaucracy, has noted that: The necessity of taking general personal and intellectual qual- ifications into consideration, irrespective of the often subaltern character of the educational certificate, has led to a condition in which the highest political offices, espe- cially the position of “ministers," are principally filled without reference to such certificates. Despite this possibility, we expect that the educated employees who have had experiences working in the nontraditional forms of organiza- tion will be familiar with the bureaucratic-rational bases of work organization and will tend to be influenced more, in their orienta- tions, by such working principles. And, because the study organiza- tion operates ideally on the basis of nontraditional principles, it is expected that the length of experience of an employee will moderate the relationship between education and the orientations or attitudes to different administrative types. Definition of Terms Education Education is an agent of socialization in all its ramifica- tions. The content and style of education in societies, however, vary according to its mode. There is formal (didactic) education, and the nonformal. The delivery system in formal education is the school. Among other things, schools are differentiated according to grade or level; for example, from nursery and kindergarten through primary 15 and secondary schools to colleges and the university. Moreover, schools are different in style. For example, in Nigeria, there are traditional, Koranic, or other religious schools, as well as "modern," contemporary, Western-oriented schools. For the purpose of our study on Nigeria, the education vari- able refers to two aspects: level, and kind (or type). Level of education is determined by gross number of years spent in school. Kind of education is determined by type of schooling (e.g., whether traditional or Western; and its content, i.e., whether elementary, vocational, liberal arts, or professional education); and/or by the place of education (i.e., whether locally in Nigeria or in an over- seas country). Work Organization Work can simplistically be defined as any form of productive activity. To the extent that a certain modicum of collective effort (mental and human) goes into it, such activity can be described as organized. Organization itself is a way of "getting things done" (Parsons, 1960:41). Thus, a work organization is here defined as collective effort which is targeted to certain ends, whether the pro- duction of textiles for market sale, the production of food to feed a populace, or the provision of essential services to a defined group of people within a country. Work organization can be "private" (in the case of a limited liability business enterprise), "semi-public" (in the case of a quasi- public organization that is created by legislative authority and given 16 a limited monopoly to provide particular goods or services to a population subgroup), or "public" (as in a government department or the civil service). Moreover, a work organization is identifiable by geographical space or land area, i.e., in the physical sense of it; and composed of people working in it, and/or identified as employees of it. Nontraditional Forms of Work Organization The foci here are bureaucratic and rational administration. The following aspects of each of them are emphasized as referents because they are considered precise and more measurable in the field. For bureaucratic administration, the referents are: hierarchy of authority; and specialized administrative roles with responsibility for exercise of authority and control of communication. For rational administration, emphases are on: universalism rather than particu- larism; rewards based on performance; separation of work role from home life; and the concern with change and finding new ways of doing things. The Opposite pole of all of these aspects refers to the tra- ditional mode of work organization. Authority,Structure The word "authority" is defined by Max Weber as "the proba- bility that certain specific commands (or all commands) from a given source will be obeyed by a given group of persons" (Parsons, 1947:152). However, a necessary condition without which an authority base is 17 shaky is the willingness of subordinates to suspend their own judgment in advance and follow the directives of the superior; and this, in turn, derives from social constraints exerted by the collectivity of subordinates and not primarily from the influence of the superior (Blau and Scott, 1962:29). Weber identifies, and distinguishes between, three types of authority; namely, "traditional," "charismatic," and ”legal.“ Each draws on different values for their legitimation. For example, in traditional authority, tradition, or an established way of doing things is revered. Factors such as heredity, personal loyalty to the ruler, precedents, and cultural belief systems tend to provide strong bases for the legitimation of traditional authority. To the extent that work activity is forged under such an atmosphere, then the framework of a traditional form of work organization is set. On the other hand, “charismatic authority" derives from the personal, divine, or supernatural or exceptional qualities of a leader (Blau and Scott, 1962:30-31). However, this research does not explore the orientation of employees to aspects of charismatic authority. It is beyond the scope of this study. Legal authority is based on belief H1 the supremacy of the law. There are established principles which are binding. There is the existence of written rules and regulations; and subordinates who do not owe their obedience to a person, but to a set of impersonal prin- ciples, such as following directives that originate from a superior office irrespective of the incumbent. The structure and working of 18 nontraditional forms of work organization derive from that base (Blau and Scott, 1962:31-32). All of the foregoing shed light on the understanding of the concept of "authority structure.‘I It has been used here in the cognitive sense. In operational terms, it is the hierarchical arrangement of people and statuses such that a definite structure (or pattern) is given to interpersonal relations among employees. This arrangement stratifies employees according to differential control over the production process and general policy decisions. Values, Orientation, Attitudes Milton Rokeach (1976) has defined "values" in terms of their association with modes of conduct and end-states of existence. He explains that a person "has a value when he has an enduring belief that a specific mode of conduct or end-state of existence is person- ally and socially preferable to alternative modes of conduct or end- states of existence." Values can be internalized, in which they consciously or unconsciously become standards or criteria for guiding action, for developing and maintaining attitudes toward relevant objects and situations, for justifying one's own and others' actions and attitudes, for morally judging self and others, and for comparing self with others (Rokeach, 1976:159-160). Values, in this research context, also refer to the beliefs of employees about the different modes of work organization. This is the individual dimension of it. But, fundamentally, "values" in the abstraction are taken to mean "principles," "ideals,“ or "criteria," 19 that undergird different modes of work organization. Therefore, there are bureaucratic values, rational values, and traditional values. The corresponding principles have been outlined earlier in the dis- cussion of the problem. "Orientation" is understood as "predisposition" toward a par- ticular stance or point of view; or as “direction" toward certain values (or beliefs). For example, when an employee shows preference for impersonal principles of bureaucratic organization, he/she can be thought of as being oriented toward some aspects of bureaucratic organization, as opposed to those of the traditional organization. "Attitudes" are an extension of this progression. "An atti— tude represents several beliefs focused on a specific object or situa- tion" (Rokeach, 1976:160). Defined in another way, attitudes are "consistencies or regularities of an individual's thoughts, feelings, and predispositions to act toward values, or objects" (Doby, I966: 299). Thus, when an orientation is consistent, or becomes regularized, attitudes can develop on the basis of a particular orientation. Again, it implies that an employee who shows orientation toward the imperson- ality in a bureaucratic organization may express favorable opinions about that organization, but negative opinions about the personalized transaction of a traditional organization type. Network Links to Centers of Tradition This is operationalized as frequency of contact with individuals, and/or groups or associations that are based or have origins in the rural areas, or that exist as identifiable enclaves in the urban 20 centers. Such individuals may be traditional ethnic leaders, i.e., emirs, "obis," and chiefs. (These are synonymous ethnic leadership titles depending on the geographical location in Nigeria--for example, in the Hausa-Fulani ethnic areas, the title of "emir" is predominantly used; among the Ibos, it is "Obi"; and among the Yorubas, it is "Chief.") These leaders exercise some form of authority over a group of peOple, or an ethnic group that is identified with a geographical land area and distinct language, and with a historical (cultural) tradition of its own. Moreover, the groups or associations may exist to foster parochial, or particularistic interests in a multi-ethnic, multi-lingual country such as Nigeria. Different types of possible contact are identified and classi- fied as: contacts with chiefs, local council people, community lead- ers,etc., in the subject's hometown; contact with similar kinds of peOple, or enclaves of traditional groups in the city (in which the subject works); contacts with the same category of people in places other than the subject's hometown, or city of employment; contacts that are casual and inconsequential; and contacts that are instru- mental in meeting specific needs of the subject, especially as far as employment matters (e.g., hiring and promotion) are concerned. All of these constitute the "social-relational factor." Work Experience This is defined in this context as length of service or number of years spent working for an organization. It is measured in terms of number of years an employee has worked in the organization 21 that was studied, and/or previous experience (by years) in a dif- ferent organization. Such experience may be limited to either a bureaucratic administration or rational, or a combination of the two. All of these constitute the "experiential factor." The Method of Organization, Scope, and Limitations of the Study Organizations can be studied by focussing on the social- psychological variables, for example, individual attitudes and behav- ior. In the process, structural or organizational characteristics are treated as background or contextual factors. Another approach is by focussing primarily on the structural characteristics of an organi- zation, such as categories of personnel, the kinds of work departments, gradations of authority, and hierarchy. A third approach involves the study of an organization as a collective entity or system that functions within a larger framework of relations with other organiza- tions or the environment. In our research, the organization is studied primarily at the social-psychological (individual) level, and the outcome variables are employee attitudes. Therefore, data are specifically gathered and treated at this level. But, in the process, the profile of the organization is reckoned with, and data are interpreted in light of the hierarchy of those employees. Only one semi-public organization was studied in Nigeria. The independent variable is limited to the level and kind of education attained by the employees. However, various levels of information on education are obtained. These are: education before 22 and since taking a job at the study organization. Also, the other demographic characteristics of the employees studied include age, sex, religion, ethnic group, and father's present and past occupation(s). The dependent variable is limited to attitudes of the employees to the three kinds of work organization, i.e., traditional,“bureaucratic, and rational. Also, only two moderator variables, viz., network links and experience with various organizational types are considered. The remaining chapters are organized in the following order. In Chapter II, the related research and literature are reviewed. Chapter III deals with the methodology. It includes a description of the study organization, and discussion of the major practical problems confronted in the field. In Chapter IV, the demographic characteris- tics of the research sample are presented and described; the hypothe- ses are discussed, and the primary data are analyzed and interpreted. Finally, in Chapter V, the entire study is summarized. The research issues are brought into perspective. The findings are noted, and conclusions and recommendations made. CHAPTER II REVIEW OF THE LITERATURE The related literature is selectively reviewed with particular foci on the major concepts that constitute our research model and the line of thought. Hence, an emphasis is placed on the documentation and explanation of major works on the nature of the traditional society and its mode of organization; on the concept of modernity and modernization; and on the role of education in that process of transi- tion from traditionalism to nontraditionalism. In addition, it is necessary to report the existing concrete research findings, especially on Africa, in relation to the foregoing concepts and variables, and the interrelationships among them. Therefore, this review is basi- cally organized according to major subheads which are all subsequently integrated in the final analysis. Traditionalism and Corresponding Institutions Ronald Cohen explains that what is described as the tradi- tional period in Africa “refers fundamentally to that quality of African social life in which contact with the Western world was not a significant part of the lives of the majority of the population." The implication is that whatever major changes in social life had taken place originated from mostly local and intra-continental (i.e., 23 24 within Africa) efforts. Moreover, the author opined that such changes were generally relatively less rapid, and it appeared that the tradi- tional values supported a widespread practice of preserving local customs, mores, established authority, and the modes of organization (Cohen, 1970: 37). In contrast, the contemporary African societies and nations have generally geared efforts toward rapid and planned change through the use of ideologies, and modern techniques of administration such as the bureaucracy. Such major efforts have translated into phe- nomenal developments in urbanization and wage labor, industry, and work organization, and have impacted the overall social structures and organization (for example, roles, status structures, and mobility trends). Imiparticular, Cohen notes that the label of “underdeveloped" or "developing“ suggests an underlying gap, and a necessity to bridge it. Apparently, this finds an outlet in what he terms a “catch-up" ideology, and is a plausible explanation for the relentless efforts by the developing nations at accelerated industrialization and develop- ment. Correspondingly, this ideology has induced enormous stress on the developing countries (including those in Africa). But, compared to contemporary experiences, the traditional societies were relatively devoid of this "catch-up" ideology and the concomitant social stresses and rapid changes (Cohen, 1970: 38). In the same vein, Cohen suggests that clusters of characteris- tics exist that can usually be thought of as traditional, especially for identification and analytical purposes. However, by drawing a 25 conceptual line between traditionalism and modernity, he does not downplay the facts of traditional-historical change. But, he argues that the magnitude and pace of contemporary changes in Africa surpass the traditional levels, and represent a watershed in the continent's overall history. Also, Cohen explains the term "traditional" as "the set of conditions that existed before radical change took place.“ On that basis, some key characteristics are considered traditional, especially from his African study experiences. One of these is an emphasis on social relations and corporate kin responsibility as a primary value, irrespective of the particular form of organization in the society itself. The implication is that individual alienation is very undesir- able, under normal conditions in a traditional society (Cohen, 1970: 39). This is different from the anonymity and impersonality of urban life, and the forced individualism, isolation, and loneliness which sometimes come with rapid social change, the nuclear family, and with industrial and technological advancement. Another characteristic of a traditional society is the central importance of group membership, with spill-over effects on social institutions, such as marriage, on political participation in a commu- nity, and on basic livelihood. Cohen reports of traditional African marriages being strongly influenced by family groups and kin support; and cites examples of the allocation of land on the basis of kin member- ship, and of acquisition of status as a result of people being members of the traditional political structures. In addition, group membership did support the acquisition of basic skills in the crafts and 26 occupations and was instrumental in obtaining gainful employment (Cohen, 1970: 40). The foregoing understanding has led to the speculation that the cultural emphasis on social relations in traditional African society would tend to be associated with certain personality character- istics. The reasoning is that persons who are continually made to feel that their obligations to other people constitute the most important part of their lives would derive their anxieties, personal goals and security primarily from those relationships (Cohen, 1970: 41). The question of whether or not an “African personality? exists is still controversial (LeVine, 1970: 276-283), and is beyond the scope of this review. Nevertheless, the fact that much of the African traditional values and way of life, which Cohen described, contrasts with those of the Western world is pertinent to a discussion of modern forms of work organization. The implication is that the values upon which the modern work method in organizations is based represent a radical departure from the values that undergird the work structures in a traditional society. For example, administrators and their dealings with workers are supposed to be impersonal and impartial, and these relationships are guided by a set of written rules; whereas, the traditional society is based on close ties and personalized social relationships. Thus, in the modernization process, the general concern is about orientating employees to the principles of modern work organization and the under- standing of an industrial culture. This process of orientation is 27 facilitated by a system of western education which is adopted in a developing country such as Nigeria. Another work on the status of the traditional society is by George Dalton. He discussed the technology of work in the traditional African economies, and noted the enormous differences from the indus- trial societies of Europe and America. The traditional economies of Africa were characterized by small size and less developed technology, resulting in low productivity and extreme dependence on the physical environment. Also, the production processes generally depended on the domestic institutions such as the family, household, or even the extended local groups, because of the lack of market integration and commercial money. The implications were that the choice of means was limited in the pursuit and accomplishment of work goals, including the absence of an appreciable division of labor (Dalton, 1970: 69). The traditional technology of work also lacked a system of innovations in view of the foregoing constraints and the enormous risks in uncertainty that were involved. For example, for most tradi- tional African societies that depended on farm work for subsistence, experimenting with new crops or new techniques of production itself contained the risk of hunger if a particular innovation failed. It is in the context of this general background that the impact of European colonialism in Africa and the emergent process of social and economic change can be better comprehended. The change process meant that such traditional societies gained increasing knowledge of new alternatives such as the development of cash crops and the potential for revenue 28 from the sale of those crops, and, in particular, the stimulation of labor outside the community which encouraged rural-urban migration and the growth of wage labor. This process also reduced the traditional dependence on kinship and family institutions in the local community for the primary organization of work (Dalton, 1970: 70). Dalton's descriptions of the systems of economic organiza- tion in the traditional African societies are meaningful, especially when the nontraditional forms of work organization are juxtaposed. In the traditional society, underlying social relationships prescribe the rules and channels for the allocation of resources for production, such as land and labor. In the same vein, these social relationships prescribe the rules and procedures for work organization, and the dis- tribution of rewards. Stanley Udy also agrees with Dalton on the general nature of socially determined work organizations in the tradi- tional societies (Udy, 1970: 14-16). Therefore, Udy's similar obser- vations will not be repeated here. However, in the contemporary socie- ties, factors other than sheer social relationships determine work organization. Some of these are labor—management contracts, the technology of work itself, characteristics of the worker, the nature of the job, and the environment of work, for example, government legislation. It is with these background notes in mind on traditionalism and the associated social and economic institutions that we proceed to discuss the concept of modernity and the process of modernization. The progression from traditionalism to modernity is viewed as a continuum. 29 Modernity and the Modernization Process Part of the seminal works on modernization have been written by Alex Inkeles. In his conceptual label of “the modern man," he dis- tinguishes between external and internal dimensions of modernity. The external characteristics of the modern "man" are: urbanization, educa- tion, mass communication, industrialization, and politicization. These imply that the "modern man" is more likely to be urbanized, living in a city and working in a complex organization; likely to be educated and cosmopolitan in outlook, with a broadened social relationship that goes beyond the primary kin group; and be more orientated to politics beyond the parochial level (Inkeles, 1966: 139-140). However, Inkeles argues that the internal characteristics are more crucial in the process of individual modernization. These are: 1. Readiness for new experience and openness to inno- vation and change; 2. Imagination and the disposition to form or hold opinions over a large number of the problems and issues that arise in and outside of the immediate environment; and, a democratic orientation to opinions, i.e., flexibility and an awareness of existence of diversity of opinions; 3. An orientation to the present or the future rather than the past; 4. Orientation toward planning and organizing as a way of life; 30 5. A belief in the efficacy of human capacity to control his environment; 6. Confidence in human calculability, i.e., that other people and institutions around him can be relied on to fulfill or meet their obligations and responsi- bilities, as opposed to belief in fate; 7. A belief in human dignity and, hence, respect for same; 8. Faith in science and technology; and finally, 9. Belief in distributive justice; i.e., that rewards should be according to contribution, and not according to either whim or special properties of the person not related to his contribution. By and large, Inkeles suggests that these qualities are not compatible with qualities that are widespread in traditional cultures. But he cautions that such qUalities are not neutral, and instead, represent the conception of the Westerner (Inkeles, 1966: 139, 143-44). To the extent that modernists would consider the foregoing qualities as being more progressive and, perhaps, superior, there is a certain ethnocentrism involved. In particular, Inkeles admits that many of the characteristics which are considered modern, and therefore very ideal, are "not very useful or suitable to the life and conditions of those on whom they are urged or even imposed.§ It is for all of these reasons that, in this dissertation, we tend to consider the term "nontraditional" a better and, perhaps, more neutral substitute for the 31 word "modern," inasmuch as it embodies an alternative pattern of social and economic organization relative to the traditional proto- type. Neil Smelser has also written on the modernization process and the ramifications for social and economic change. He describes "modernization? as the technical, economic, and ecological changes that cut across the social and cultural fabric of a nation. He explains that a whole syndrome of modernization may include the follow- ing: political change in the form of simple, unitary authority sys- tems giving way to organizationally elaborate, complex, and bureaucratic- rational authority structures; educational change, in the craving for accelerated literacy and manpower development; religious change, as new modes of secularized beliefs replace the more traditionalistic beliefs; change in family structures away from the pervasive power of extended kinship units; and, the substitution of ascriptive hierarchical props with achievement and mobility systems (Smelser, 1966: 111-12). In particular, Smelser's discussion of changing work relations, as a major part of the modernization process, is relevant to this body of literature. He compares production and economic activities in tra- ditional and pre-industrial societies with the status of activities in a modernizing or an agro-industrial society. In the traditional society, economic activities are concentrated in the family-community setting. Instead, economic activities and production in a modern society generally supercede the traditional family and kin group (Smelser, 1966: 112). All of these macro-level changes also translate 32 into new experiences and problems for the individual employee or worker. Smelser describes this social-psychological dimension of modernization. A concrete focus, from the point of view of our research interests, is the emergent problem of adjusting to a new work method, i.e., the idea of punching the clock, the notion of workday, workweek, labor contracts, adjusting to the technology (or process) of work, the "web of rules," and managing productive time. Inasmuch as all of these contrast with the level of activities and pattern of relationships under a traditional mode of work organiza- tion, it is clear that changing work relations in the modernization process require a corresponding, and significant, change in outlook in the new urban-industrial worker. Alan Peshkin and Ronald Cohen have also written on what they consider the values of modernization. They explain that "modernism" imply goal-directed change, whereas "traditionalism connotes a certain relative lack of change or of goals directed toward maintaining a way of life adapted to local circumstances in a relatively unchanging environment." Specifically, they also include the issue of choice as one of the major characteristics of a modern or modernizing nation. Hence, theprocess of modernization involves an increase in choice among alternatives. The ramifications are the utilization of new ways of solving problems and the formulation of new ideas about the phil050phy of solving problems rather than a natural orientation to traditional solutions (Peshkin and Cohen, 1967: 7-8). 33 Peshkin and Cohen, in agreement with David Apter (1965), have also emphasized that modernization involves the institutional- ization of that change mechanism because the change process is so important as a permament feature of an emerging society, otherwise the continuity of change will suffer. Interestingly, Peshkin and Cohen introduce a dimension of relativism into the traditional-modern contrast in driving home this point. They contend that while people of many cultures have behaved in modern ways for several years past, the significant difference between modern people of the past and the contemporary modern people is that the latter increasingly live in a nation which is institutionalizing the means to perpetuate moderniza- tion. Finally, Peshkin and Cohen come up with a classification of values that are associated with modernization, similar to the conceptu- alization by Inkeles (1966) which was reviewed earlier. They are: economic values, political values, intellectual values, and social values. With the developing nations particularly in mind, the authors include the following economic values: planned growth and the formu- lation of short- and long-range economic development plans, the imple- mentation of agricultural extension projects, and the utility of rational industrial planning. Such new orientations supercede the rather limited scope of economic activities in a traditional society. The political values that are suggested include: the contemporary interests in the political welfare of the entire nation regardless of demographic affiliations of the affected people; the extension of 34 political rights, such as universal sufferage, to all citizens; the necessity to promote national and international political unity; and the importance of competent and dedicated leadership (Peshkin and Cohen, 1967: 11-15). In addition, the suggested intellectual values that correspond with modernization include: an orientation toward knowledge that enhances rational problem-solving, decision making and mental judg- ment; independent thinking and respect for the scientific method and logic of inquiry; and the importance of education. The last set of values are social in nature. These concern the forms of social organi- zation. The social milieu of groups widen as societies change and modernize, and there is greater freedom of choice that transcends the kin group and the traditional family (Peshkin and Cohen, 1967: 16-19). However, Peshkin and Cohen regard the "modern" and "traditional" poles only as ideal categories, as it is possible for behavior in a “modern" society to simultaneously reflect a high degree of modernism along some dimensions and exactly the opposite along others; and, significantly, that people can, for example, hold traditional values, but be compelled to act in modern ways. Thus, traditionalism and modernism are different in characteristic traits, but aspects of both could be exhibited even in a contemporary, and, so-called "modern," personality, and variations in the mix may be found across demographic variables. On a more practical level, Willner (1984) examines traditional versus nontraditional practices in a developing country. She studies an industrial organization in a primarily preindustrial setting in 35 East Java, Indonesia. Under the circumstances, the industrial organi- zation represents an interface between a system of traditional norms and role expectations on the one hand, and the realities of the structured work relationships in a complex nontraditional organization, on the other hand. The implicit diametric opposition between some aspects of traditionalism and the demands of a “modern" work method necessitates the use of effective control mechanisms in eliciting the right attitudes to work in a new industrial organization. In the colonial era, the expatriate management usually used coercive authority to an advantage in getting the work done. But the ultimate indigeniza- tion of the management of industrial organizations in the independent nations generally meant that the new management had to be more respon- sive to the needs of the local workforce, as well as resort to more humane personnel administration tactics. Willner finds that the task of motivating the Javanese factory workers proves to be more herculean for the indigenous management staff, compared to their expatriate predecessors. The local (or native) managers are subjected to more psychological pressures to relate better with the lower-level workers and adopt a more participatory style of management, or they run the risks of being stigmatized by the local populace as "colonial" stooges (Willner, 1984: 336-7). Willner compares the pattern of traditional authority within the Javanese family context with the emergent authority structure in a factory organization. She finds that some aspects of modern complex organizations such as hierarchy and subordinate obedience are similar to the ranking system within the family and in the extended kinship 36 group. Yet, she contends that the hierarchical structures of the factoryorganization are still different from that of the family which the Javanese workers are familiar with. For example, the hierarchi- cal system in the factory organization exists to serve specific goal objectives, which include productivity. The implication is that the attainment of status within that system is based on ability and per- formance, rather than the age criterion, or sheer membership as in the family group. In addition, the attainment of leadership status in the family group does not spill-over to the factory organization. Instead, the new roles of manager, foreman, and the supervisor became important in the factory's leadership profile, different from the multiple roles of the traditional farmer, or the proprietor in a small dynastic enterprise. Such aspects of change and the use of penalties to deter uncooperative behavior at the factory naturally frustrated the Javanese workers during the early period of the country's industrialization, although they coped with that predicament in view of the enormous administrative powers of the expatriate managers during the colonial period (Willner, 1984: 338-9). Since the fifties, national changes in Indonesia have included the localization of supervisory and managerial staff, the growth of urbanized workers, and the development of trade unions. Willner observes that the hierarchical structures are still present in the Javanese factory organization, but that the labor migrants and new employees increasingly find the present management staff more approach- able. The first-level managers are also now instrumental in socializ- ing the fresh worker to the new factory system, and in exercising 37 leadership control at the lower levels within reasonable bounds. The middle management staff carry out several responsibilities that are delegated by the general manager, while the latter incumbent assumes ' a paternalistic, but nonauthoritarian role and tries to utilize tech- niques which outwardly satisfy cultural expectations while balancing the economic goals of the factory organization. Also, while the system of sanctions (e.g., wage deductions, supension, and dismissal) still exists, the enforcement mechanism is more democratized and has joint union-management input (Willner, 1984: 342-351). The Javanese factory case is an example of the way in which the traditional society adapts to social and economic change, and how a modern complex organization can survive by accommodating environmental values and demands. It has shown that the internal operations of a factory organization cannot be divorced from the external framework. Cohen (1980) also studied the bureaucratic apparatus in Nigeria. Part of the importance of his study lies in its focus on an institu- tion that sometimes becomes counterproductive despite its potential uses in a contemporary society. Under normal conditions, the moderni- zation process is facilitated by a system of effective coordination, control, and leadership such as is embodied in an ideal bureaucracy. Unfortunately, the Nigerian bureaucracy tends to stultify that very development process. Cohen describes the Nigerian bureaucracy as "a partially separate sociocultural system set into, and articulated with, a wider, culturally plural, national entity." He also sees it as "a set of new social structures grafted on top of what were in the recent past a 38 set of_forcibly subjugated, previously autonomous, African societies." Cohen agrees that many of the major features of the Nigerian bureau- cracy are those of bureaucracies elsewhere. Some of these character- istics are: hierarchy, pyramid, chains of offices; regulations; bud- gets for coordinating and implementing public serVices and administrative policies. On the other hand, some other features distinguish the Nigerian bureaucracy from the ones in the West. These are: overcentralized decision making; excessive hierarchy; administrative inexperience; and corruption (Cohen, 1980: 73-77). While Cohen admits that the problem of official corruption is universal within all government bureaucracies, he cites evidence to support the observation that the level of corruption in the Nigerian bureaucracy is in epidemic proportions. Later developments and reports also provide corroborative evidence (see May, 1984). Cohen has also attempted to explain this problem in the context of the socio-cultural system. His interviews with some public servants reveal that "an official has obligations to networks of persons in and out of the bureaucracy whose good opinion of him depends on his use of official authority for their benefit" and that, "the demands of his kin, of his home villagers, and of the lifestyle of the elite create financial pressures well beyond his salary capabilities" (Cohen, 1980: 78). Finally, Cohen discusses the adverse impact of a troublesome bureaucracy in Nigeria. He reports that the system has produced harmful attitudes among its own employees and the public. Some of these are: a widespread belief that promotions are not necessarily based on merit; an existence of feelings of animosity and jealousy 39 between superiors and subordinates, and between professionals and administrators; and the feeling of mistrust (Cohen, 1980: 84). By and large, Cohen has shed light on the Nigerian bureaucracy as an example of the administrative malaise that plagues public life and services in the developing world. The title of his monograph is obviously a satire. Moreover, the Nigerian situation remains so because the country has had only relatively recent experiences with the bureaucratic apparatus since political independence. The entire national institutions are still being developed, including the bureau- cracy. It is our opinion that the current problems will be minimized once the literacy rates steadily increase, and the present levels of administrative experience are enhanced by extended training and develop- ment. Having outlined the features that are associated with tradi- tionalism, and the nature of modernism, and cited some pertinent studies that are related to the developing societies, the next theme of focus in that change process is education. The following materials on Africa are reviewed, since education constitutes one of the major forces of social and economic change in that part of the world. The Impact and Status of Education One of the themes focussed on by Van Den Berghe is educational change in Africa. He acknowledges the existence of traditional and Islamic education in the African societies long before the colonial era. Their functions were primarily in the realm of the socializa- tion of youth for adult roles in the respective societies. In 40 particular, Koranic schools in Islamic areas and initiation schools in many non-Islamic societies functioned as formal educational institutions aside from informal family socialization. Also, the tradition of long apprenticeships provided the basis for acceptance into skilled craft occupations such as those of blacksmith, carver, weaver, and leather-worker. However, during colonialism, a Western type of education was stepped up and increasingly became essential for participation and success in the modernizing sectors of the economies. In contemporary times, the importance of western education is even greater as modern educational skills are required for functional participation in the modern industrial and organizational work structures. As a result, most African governments have continuously invested large budgets in education and human resources development (Van Den Berghe, 1970: 263). This headlong pace of educational development in many develOp- ing countries, including Nigeria, has its paradoxes. For example, many developing agricultural economies cannot absorb and effectively utilize large numbers of highly educated persons. In particular, India is experiencing both a very low educational average and a grow- ing class of “unemployable” university graduates. Some other coun- tries such as Nigeria and Ghana experience a "brain drain," and a resultant loss of trained talent to fill top and crucial positions in the sectors of the national economies, while simultaneously suffering high levels of structural unemployment (Van Den Berghe, 1970: 263). Van Den Berghe provides explanation for the anomalies above. In many of the developing countries, the educational system is highly 41 pyramidal. When this is combined with a low level of economic development, as is characteristiC‘cfi"the developing countries, stag- nation results. He further explains that a low level of modern skills makes for low labor productivity, high birth rates, administrative inefficiency, and other problems that are presently associated with the developing countries. The pyramidal education system also con- tributes to the rise of an elitist class of technicians, professionals, and civil administrators. This pattern is exacerbated by the school curricula in those countries, which still are heavily foreign in orientation, even several years after political independence (Van Den Berghe, 1970: 264). Finally, Van Den Berghe suggests a rapid revision of the quantity and type of education in Africa, in correspondence with the national development objectives and policy decisions. He is of the opinion that the new curricula should reflect the needs and tradi- tions of African countries, with more emphasis on the type of education that actually supports the development process. He concludes that education is very instrumental in social and economic development (Van Den Berghe, 1970: 264). Obviously, education, especially the Western type, has played a very important part in the modernization of the developing nations. However, as Van Den Berghe has also observed, the present status of western education in those countries is itself fraught with several problems. The extent to which they successfully adapt and tailor that system of education to the pressing development needs still represents one of the major challenges of the immediate future. 42 Still another work has reported the force of education in Nigeria. David McDowell has observed that the demography of Nigeria and its communities is changing, partly as a result of schooling, which, in turn, is impacted by demographic change. Some of these are the shift from ascription to achievement as the primary basis for selection of role incumbents in the modernizing and industrializing sector, and the fact that this achievement is now primarily measured by school attain- ment. The result has been a decline in the authority and power of tradi- tional roles. Correspondingly, the new educated elite have gained substantial authority to determine and execute policies affecting edu- cation and community affairs (McDowell, 1980: 52-53). McDowell further noted that many traditional superstitions, customs, and laws are challenged in the new school curriculum. He admits that parents, relatives, and other community members continue to contribute in part to the intellectual development of the child, but argues that schooling actually challenges the traditional content. While respect for elders is still considered normative throughout the Nigerian society, the contemporary school system teaches that status and prestige should be evaluated on the basis of performance, rather than of age or role (McDowell, 1980: 54-56). The consequence is that, while masters of apprentices, "mallams" (i.e., teachers) in Koranic schools, chiefs, and other heads in the community, parents, and teachers have traditionally been accorded respect on the basis of their particular role or seniority, this form of ascription is now challenged. McDowell interprets student protests, 43 the abandonment by school leavers of their traditional homes, and lack of discipline in the classroom as some of the implications of that challenge (McDowell, 1980: 56). However, this monograph is restricted to the domain of forms of education and the contemporary nontraditional orientations. McDowell's exposition is insightful in that the noted changes are generally in the direction of rationalization of formal education. He has also explained how those changes have carried over to the fabric of the Nigerian society. Significantly, the traditional bases of authority have been challenged by modern forms and principles of education. But McDowell's work does not include an elaboration on the direct corre- lates of changes in educational content and attainment in the work organization structures, some aspects of which our research is about. So far, we have cited the pertinent literature on traditionalism, modernization, and the crucial role of education in that process of transition. The reviewed works have also shown how several factors interplay to mobilize rapid social and economic change, especially in the developing nations of the world, and Africa in particular. The mass of theory on modernization has been put to various research tests, and some of these are elaborated in the following section. Empirical Studies on the Multi-Variate Relationships Edith Lord has studied the attitudes and beliefs of Ethiopians, with a view to determining the effect of education on the holding or the rejection of nonscientific beliefs. The rationale is that the efforts by the developing nation to develop should be supported by 44 favorable attitudes and not superstition. One such superstition is that "manual laborers in general, and iron or metal workers in par- ticular, can turn themselves into hyenas at night" (Lord, 1958: 340). Such a belief could actually hinder the development of necessary blue collar skills and intermediate workforce in a developing country. A questionnaire containing about 132 nonscientific beliefs was administered to about 1,228 subjects composed of students (and student nurses), teachers, and first-aid workers. Results of the survey were classified on the bases of level and kind of education of the sub- jects. The author found a measurable trend toward increased disbelief in nonscientific statements with increased schooling; leading to the hypothesis that education is instrumental in change, although she suggested additional research toconfirm that claim (Lord, 1958: 343- 348). However, it was found that some miscellaneous items increased in belief with education; for example, that "a person can eat more bananas if he has his feet in water while eating them" (Lord, 1958: 351-353). Much as this kind of belief does not appear to pose any immediate threat, if any at all, to the rational organization of work and overall national development, since all cultures have superstitious beliefs that sometimes, at least, serve psychological ends, it is still necessary that the movers of change and development, particularly in a developing country, exhibit attitudes that are conducive to mean- ingful development and improvement of living conditions and standards. This is partly why the author, again, suggested a proper curriculum 45 development for Ethiopia, and a conscious reorientation of local edu- cational programs to the real needs of Ethiopians rather than a whole- sale adoption of western curricula. Michael Armer also studied the relationships between formal education and psychological malaise (or ill-being) in Nigeria, using the survey (interview) technique. He focussed upon two major theoreti- cal arguments: "value-conflict,"and"'goal-frustration." The value- conflict argument is that formal Western education brings along value orientations which inherently conflict with traditional social values and relations in the developing nations. These make individuals with Western education become confused and uncertain about correct perspec- tives, as well as lonely and feeling estranged from their traditional roots. Instead, the goal-frustration argument is that people become frustrated and experience psychological stress only if they are unable to achieve their valued goals whether modern or traditional and with more education or less (Armer, 1970: 143-145). Armer's hypothesis is that individuals with less education but who hold more modern values will experience higher rates of alienation; and those who have more education but hold more traditional values will also experience higher rates of alienation. The Muslim Hausa-Fulani society of northern Nigeria represented the test case. The sample consisted of people with strong traditional values as well as modern influences, and varied widely in individual value orientations and educational levels. A total of 591 subjects were interviewed. The results indicate that the effect of formal Western education on psychological alienation is not direct. The presence of traditional 46 or modern values in the individuals tends to moderate that relation- ship, partially supporting Armer's hypothesis. However, even when traditional and modern values are reckoned with, education does not account totally for the presence or absence of high alienation; because some traditional respondents lacked formal education and yet were highly alienated. Also, while the goal-frustration argument is supported by Armer's research, the results on the "value-conflict“ thesis are not conclusive (Armer, 1970: 147-157). While Armer recommends a longitudinal research design in order to achieve a more balanced perception of the variables and their rela- tionships, the importance of his study still lies in its contribution to knowledge on the individual effects of formal education and the possible negative side to that aspect of modernization, also at the individual level. Understanding the subjective experiences of aliena- tion and stress that result from formal (Western) education is as important as the physical or material benefits of the modernization process. In a more involved enterprise, Inkeles and Smith tested their theory of modernization. The theoretical background is that the modern work method requires that workers be able to accept both an elaborate division of labor and to coordinate their activities with a large number of other workers in the labor force. This involves the institu- tion of rewards based on technical competence and objective standards of performance, strict hierarchies of authority responsive to the demands of machine production, and the separation of product and producer (Inkeles and Smith, 1974: 4). The authors constructed an 47 attitude-value-behavior scale which aids in the explanation of what makes people modern. The theory is that people became modern through the particular life experiences they undergo. It also emphasizes the contribution of men's work experience to making them modern. This is because of the authors' belief that employment in complex, rationalized, technocratic, and even bureaucratic organizations is potentially instrumental in changing men so that they move from the more traditional to the more modern pole in their attitudes, values, and behavior. In addition, it is thought that urban living and contact with the mass media are important modernizing factors. Finally, the authors also investigate the effect of education on individual modernity (Inkeles and Smith, 1974: 6). About 6,000 men were interviewed from six developing countries: Argentina, Chile, India, Israel, Nigeria, and former East Pakistan (now Bangladesh). The findings show that education is a very powerful influence in making men modern. There is also substantial empirical support for the significance of the factor of factory experience on individual modernity. However, the effect of exposure to an urban environment is relatively less significant. The major contribution of their study lies in the demonstrated correlation between higher levels of education and "individual modernity," operationalized as: accept- ance of change, openness to new experiences, tolerance of social differences, awareness of interdependency, beliefs that humans control their environment, appreciation for planning, and a recognition of the importance of learning and education (Inkeles and Smith, 1974: 116-18). 48 The study has also shown that nontraditional work organization such as the factory changes in response to changing technology, markets, and personnel. Therefore, workers that are exposed to such an environ- ment are likely to experience corresponding transformation in attitudes, values, and behavior. The findings about levels of education, and about exposure to factory work provide assumptive bases for our research orientation. Furthermore, a similar study by Richard Sack on the impact of education on individual modernity in Tunisia, a developing African country, has also revealed that the quantity (by number of years) of formal schooling, the subject's reported rank in the last years of school he attended, overseas experiences, contact with the mass media, and, to a lesser extent, the amount of job experience all have effect on modernity. Just like Inkeles, Sack has found that urban experience is not, of itself, of significant importance to modernity when com- pared to the importance of other variables such as schooling, mass media contact, and occupation (Sack, 1974: 108-109). It is of interest that Sack's data suggest that the factory nay be a somewhat more effective socializer of modernity than the bureaucratic office. He attributes this possibility to different standards of rational organization of work prevalent in the factory setting as well as the different nature of the work itself. But he leaves conclusive evidence to future determination by extended research, working with a sample that should be homogeneous in educational level (Sack, 1974: 112). 49 By and large, the research by Armer, Inkeles, and Smith, and by Sack have related differences in modernizing values to significant differences in sociological experiences of people, particularly in the developing countries. In general terms, they all belong to the category of modernity research. But because of its peculiar line of thought, this category of research has also been subject to contro- versy and criticism. One of the criticisms is that the concept of individual modern- ity is similar to need-achievement (propounded by David McClelland), and is psychologistic. There is the implication that the developing nations are backward because they lack individual modernity or even need-achievement. But it seems that the claim of individual modernity theorists is that the social-psychological effects of highly indus- trial societies differ from those of isolated rural ones (Form, 1979: 20). Another attack on the modernity hypothesis is that it has a neo-imperialist ring to it. The hypothesis implies that the poor nations are expected to develop institutions similar to those of western capitalist societies. And, in view of the global economic relation- ships, it is feared that this development could perpetuate poverty, and exploitation of the poor nations by the developed and rich nations. Such radical views are expressed by Gunder Frank and other dependency/ development theorists who identify with the plight of the developing countries. But William Form opines that the modernists do not argue that the poor nations will become rich and democratic when their workers develop modern views (Form, 1979:20). 50 In addition, the nature of modernity scales is questioned. Since such scales are precise, critics argue whether individual modernity is a unitary phenomenon that emerges uniformly or a multidimensional one that develops unevenly along different dimensions. It is suggested that in spite of the use of a multi-dimensional scale by Inkeles and Smith, for example, they do not reveal its dimensions or indicate which ones lead or lag in economic development (Form, 1979: 21). Finally, critics question the practical utility of modernity scales. Several problems of measurement threaten the validity of such scales. One of these is equivalence. For example, the scales used by Inkeles and Smith were applied to lower-middle-class males in Chicago by Armer and Schnaiberg (1972), who found that the scales were only moderately equivalent; they had high internal consistency, but were low in discriminant validity with respect to anomie, alienation, and socio-economic status, the three of which also happened to be corre- lated with modernity (Form, 1979: 21-22). Be that as it may, the studies by Armer, Inkeles, and Smith, and by Sack, still have provided useful insights into our research model, even though our research orientation is not the study of modernity per se. Our overall concern is with the relationships between educa- tion and orientations of employees to the nontraditional forms of admin- istration. The thinking is that different levels of formal education will be correlated with different attitudes to the two nontraditional forms, i.e., bureaucratic and rational administration; Research find- ings by Udy and Stinchcombe prompt the suggestions here that attitudes to the two forms may be different. Much earlier, Max Weber has 51 contrasted traditional authority with rational authority in his ideal typology of legitimate authority. The basis of traditional authority lies in “an established belief in the sanctity of immemorial traditions and the legitimacy of the status of those exercising authority under them" as opposed to rational-legal authority which is based on "a belief in the 'legality' of patterns of normative rules and the right of those elevated to authority under such rules to issue commands" (Weber, 1947: 328). In particular, Weber considers bureaucracy as "the purest type" of rational-legal authority which contains the following special fea- tures: a staff of appointed officials who are appointed and purported to be impersonal in their discharge of official obligations; a hier- archy of offices; a clear definition of sphere of competence; standard selection procedures that emphasize technical qualifications and are based on examinations and/or certification by diplomas; the idea of contract in the selection process; a salary structure and benefits package; a career structure through promotion and staff development; separation of official status from ownership of the means of adminis- tration; and the institution of control and discipline through sanc- tions and penalties (Weber, 1947: 333-4). In light of the foregoing, bureaucratic administration is characterized by the exercise of con- trol on the basis of knowledge. This knowledge is comprised of both technical expertise and on-the-job experience. This is the heart of the rationality of that form of administration (Weber, 1947: 339). Udy and Stinchcombe have observed that, since Weber, pe0ple have tended to regard bureaucratic administration and rational 52 administration as identical. But, the two authors argue that there is reason to conceptually distinguish between the two administrative forms, leading to the consideration of bureaucracy as a subtype of rational administration, and professionalization another main subtype. Udy used the Human Relations Area Files at Yale University, and analyzed data on a sample of 150 formal organizations. He concluded that mutual positive associations tend to exist between bureaucratic elements and also between rational elements, but that rational ele- ments tend to be negatively associated with bureaucratic elements (Udy, 1959: 793-794). In addition to Udy's findings, Stinchcombe also has found that the bureaucratic style of administering production is different from craft administration, such as in the construction industry. He has compared mass production and construction industries on the basis of the social location of work planning, administrative status structure, and content of administrative communication which represent an empirical description of bureaucratic and craft administration of production. Since he had found that bureaucracy is lacking in the construction organization, which he attributes to economic instability, Stinchcombe suggests a revision of Max Weber's ideal type of bureaucracy to exclude the rational elements cfi’ construction or craft production (Stinchcombe, 1959). Moreover, further studies on the differences between bureau- cratic and professional principles suggest that employee orientations to the two aspects may be different, based on the kind, and different levels of educational attainment. For example, Blau and Scott note 53 that studies of professionals or semi-professionals in formal organi- zations have consistently found that the conflict between bureaucratic and professional orientation is a fundamental issue. They have also found that semi-professional workers in a public assistance agency could be differentiated on the basis of whether their orientation was confined to the organization or extended to the profession of social work. Those oriented to their profession tended to be less attached to the welfare agency, more critical of its operations (such as service to clients), and less confined by administrative procedure. Therefore, they conclude that while a professional orientation motivates a person to do better work in terms of professional standards, it also gives him a basis for ignoring administrative considerations, and thus may lead to poorer performance in terms of the standards of the organiza- tion (Blau and Scott, 1962: 246). In the final analysis, all of the reviewed works and the individual modernity studies have generally shown the importance of education, and of the factory (or the contemporary workplace), as agents of modernization. The work of Willner, and Cohen, has focussed on the stresses and strains which accompany the adjustment to rapid institutional change in the transitional societies. In more specific terms, Udy and Stinchcombe have shown that the elements of bureau- cratic and rational administration are two distinctive sets. In the same vein, Blau and Scott confirm that the differences between bureau- cratic and professional principles are as important as their similar- ities; and that those differences may tend to constitute sources of tension and strain in formal organizations that combine the two sets. 54 Nevertheless, there exists a gap in the body of literature on the relationships between levels and kind of education and employee orientations to different forms of work organization, in particular, with reference to Africa. This research is aimed at filling that gap in the existing literature on Nigeria. CHAPTER III METHODOLOGY Descriptive Information Back round and Entry to the Stu y Organization Site of the research was the headquarters of a semi-public organization in the city of Ilorin, Nigeria. The organization, founded in March 1977, is involved in the development of local agri- culture, water conservation, irrigation, and food production. It is one of eleven such organizations in the country that were established especially for the development of surface and underground water resources, involving flood protection, the construction of dams and polders, etc., mainly for agricultural food production. Although primarily established by government legislation (Decree No. 25 of June, 1976), and given a limited monopoly to provide such diverse goods and services to the public, its organizational structure and internal operations are different from those of public organizations or government departments. This is reflected in the nomenclature of official positions and the top-down, corporation- style, hierarchy of authority such as: general manager, assistant general manager (engineering), assistant general manager (agriculture), and assistant general manager (administration)--each of whom has direct upward responsibility to the general manager, and downward 55 56 authority relations with several sectional heads and professionals, and with the rank and file workers (sources: official manuals of the organization, and preliminary personal meetings with senior officials in the Planning Division of the organization, November, 1982). Even though this organizational structure and process is dif- ferent from that of a typical government department, and shows admin- istrative similarity to the workings of a business enterprise, it is in some ways short of the business organization prototype. 0n the one hand, the officials generally facilitate the flow of activities and information by, for instance, personally moving files from one office to the other, without relying on the often slow bureaucratic practice of dispatching files by clerks or messengers--by so doing shunning unnecessary "bureaucracy" and redtape, which have been known to bedeck official transactions in most Nigerian public organizations (Cohen, 1980: 73-88). On the other hand, as an organization with ties to the govern- ment, it is susceptible to some undue interference and pressures from interest groups in the government and the public, and, as such, some administrative decisions may not always be based on purely rational or economic principles as in a private business enterprise (personal communication with the Chief Executive of the organization, January, 1983; and paper delivered in East Lansing by the Chief Executive of another such organization in Nigeria, presentation jointly sponsored by the Center for Advanced Study of International Development and the Institute of International Agriculture, Michigan State University, January, 1984). 57 Permission was sought to study the organization in Ilorin by presenting a letter of introduction to the Chief Planning Officer in November, 1982, who, unfortunately, subsequently died in an automo- bile accident even before I could begin the actual collection of data. As a result of the incident, some time had to elapse before I could meet with the general manager of the organization, presenting him with the same letter of introduction from my advisor. I, also, had to write a formal letter of appointment with him, explaining the objectives of my research and particularly the reasons for choosing that organization, and including a sample draft survey questionnaire. I indicated that my objectives were to study some relation- ships between levels and types of education and employee orientations to different forms of work organization. I chose the particular organization because it operated on a combination of bureaucratic and rational criteria of administration, and, as such, was particularly suitable for testing an academic research model. I added that the research was necessary for satisfying a requirement in graduate studies at Michigan State University, and, being a relatively understudied subject matter on Nigeria, my findings could serve important needs for that organization, and work organizations in the country, in general. I finally met with the general manager in December, 1982, and after much argument over his concern that [might disturb their work process by doing research on their organization, he kindly permitted me to undertake the study, but with some instructions, and together 58 with conditions and guarantees which were suggested by me in order to further facilitate the entry process. I guaranteed anonymity to all of the subjects, and would not refer to the organization directly by name in the write-up. I was always to be conducted around the offices and work departments by a senior planning officer in the organization. This was more of a help than hinderance to me, being an outsider and researcher. No information was to be obtained on income or salary of the employees, and absolutely none on the agricultural produce, which were considered very sensitive records. Some sensitive questions (for example, on age) were to be reworked, such as by using age brack- ets. Finally, it was agreed that the organization would be provided with a copy of my summary, conclusions and recommendations, or the dissertation, upon completion. An attempt is made here to rationalize for some of the above restrictions. It is thought that some people may consider age a sensi- tive information because being much older than one's peers or the workgroup may sometimes create uncomfortable or embarrassing situa- tions. For example, while the younger people generally tend to defer to old age in Nigeria, some older workers who work on the same job with the much younger workers may sometimes feel odd (i.e., out of place). The respect that old age attracts within the context of the primary family is sometimes missing in a formal work context where several criteria, other than the age factor, affect work organiza- tion and process. Among the blue-collar workers, especially, some mischievous or exuberant younger workers may occasionally taunt the much older workers when wide age differentials are perceived. 59 Furthermore, questions about wages, salaries, or income are also often considered too personal for a researcher (especially an outsider) to ask. When such information is absolutely necessary, the only orthodox way of obtaining it is by examining official payroll records and with the permission of the management. Finally, perhaps the management's concern about the guarding of information on agricultural produce could be understood in the same way as a major corporation in a developed nation might restrict information on its productivity to any researcher. For example, the plant manager of a daily newspaper company in Minneapolis, Minnesota, did not accept a proposal to study the production flow of that organization, as a major class project on personnel audit in 1979. Therefore, it appears that some organizations closely guard their production schedules and output, probably as a matter of policy. Sampling There was no complete and up-to-date record of the staff employed at the headquarters of the organization during my initial contact. The organization itself was involved in activities that spanned three different states: Kwara, and parts of Niger and Kaduna States. All of the employees that were physically based in the three regions appeared on the personnel file which was kept at the head- quarters in Ilorin. The implication was that several workers whose names appeared on the personnel file at Ilorin were not available on the spot. Several were working in distant out-stations, while some were no longer employed by the organization, or were deceased. 60 However, two senior officials at the Planning, Monitoring, and Evaluation Division of the organization estimated the total work- force at the headquarters (site of the research) at more than 200, while all of the out-stations/rural offices and the headquarters combined employed more than 2,000 employees (Personal communication, November 23, 1982). Therefore, the only way to develop a valid samp- ling list was by undertaking a mini-census of current personnel in all the functional departments of the headquarters. The help of the Statistical Unit of the organization was solicited in the enumeration exercise. By this procedure, about 198 employees were located on site at the headquarters. Of these, 150 were finally selected by a simple (stratified) random sampling techni- que. The sample cut across the organizational strata of senior, intermediate, and junior staff. All of the 20 intermediate staff were selected, in view of their small, relative size. The breakdown of the total employees at the headquarters, out of which a sample was selected, is tabulated in Table 3.1. Questionnaire A standard survey questionnaire was used. This was initially pre-tested randomly on ten people, made up of academic employees at the University of Ife, Ile-Ife, and clerical-technical and para- medical employees at Ilorin, all located in Nigeria. The pre-testing was done between November 11 and 30, 1982, during which necessary corrections, deletions, and additions were made to the questionnaire. For example, it was during the pre-testing process that information on II C .mpasmm as» am vmu=_ucp ecmum Lorena co consaz .mFQEmm age a, vmvapuzw Nemum mampvmscmucp No amass: .mpasmm we» cw catapucm wanna aovcmm to consaz .mpasam as» cw umuapucw amass: pouch u z “Nag 61 Hofi ON ON me NN omH mm“ mg
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