Behavioral artistry (BA) is a concept that defines an individual who engages in effective interpersonal skills while delivering applied behavior analysis (ABA) services effectively. Following complaints pertaining to the ‘bedside manner’ of ABA service providers, researchers have been interested in operationally defining and measuring BA in providers. The present investigation used a multiple probe design across three behavior technicians (BT) to assess the effects of a training on BA combined with goal setting and performance feedback as strategies to increase BT’s levels of the BA trait “Likes People.” Results showed that performance feedback and goal setting did increase BTs’ engagement in two behaviors (affectionate touch and positive body language) associated with the “Likes People” trait. The findings indicate that performance feedback and goal setting are effective methods to include in training packages that can increase the interpersonal skills of individuals working with children with ASD. Increasing the use of behavioral components associated with rapport building within service providers in sessions with client could be critical in disputing complaints about ABA from the public.
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