I 71-11,830 ERICKSON, Kai Lloyd, 1929A STUDY OF GRIEVANCE ARBITRATION AWARDS IN MICHIGAN PUBLIC SCHOOLS. Michigan State University, Ph.D., 1970 Education, administration U niversity M icrofilms, A XEROXC om pany , A nn A rbor, M ichigan C o p y r i g h t by KAI L L O Y D E R I C K S O N 1971 A STUDY OF GRIEVANCE ARBITRATION AWARDS IN MICHIGAN PUBLIC SCHOOLS By Kai Lloyd Erickson A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Colloge of Education 19?0 A STUDY OF GRIEVANCE ARBITRATION AWARDS IN MICHIGAN PUBLIC SCHOOLS By Kai Lloyd Erickson AN ABSTRACT OF A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY College of Education 1970 ABSTRACT A STUDY OF GRIEVANCE ARBITRATION AWARDS IN MICHIGAN PUBLIC SCHOOLS By Kai Lloyd Erickson The purpose of the study was to investigate, analyze and describe the nature of grievance arbitration affecting teachers in Michigan public schools since enact­ ment of that state's public employee bargaining law. The study was exploratory and descriptive and the technique of content analysis by classification was used. The population consisted of 5 8 arbitration awards involving 6 5 grievances. To narrow the scope of the study, two objectives were developed— the first was to attempt to determine whether a new common law was being fashioned for school districts from the arbitration process. The second was to secure data dealing with the actual arbitration pro­ cess itself, including such items as time periods required, costs, outcomes, and other information. The data, except for cost figures, were extracted from the contents of the arbitration awards. Kai Lloyd Erickson A series of eleven questions were developed, the answers to which would assist in accomplishing the objec­ tives of the study. Classifications for the information sought were developed and frequencies were recorded. Medians, ranges, totals, and percentages of responses were calculated• The findings revealedt 1. The two most common sources for authority cited by arbitrators as basis for their decisions were the meaning of the contract language and the merits of the individual case. Precedence from industrial arbitration accounted for ton percent of the decisions, while no school arbitrations were cited as basis for decisions. No pattern of increased reliance upon industrial arbitration prece­ dence was observed. 2. The most common issues submitted to arbitrators dealt with computation of basic wages and compensation for additional duties or assignments. Other issues included failure to reappoint teachers to non-tenure positions (par­ ticularly coaching), loss of leave or insurance benefits, letters of reprimand to teachers, and failure of a district to actively seek to employ black teachers, and others. 3« Teachers were successful in 42 of 65 arbitrated grievances in the study and were most successful in areas of compensation for additional duties, in disputes over basic wages and where teachers wore threatened with Kai Lloyd Erickson discharge or non-reappointment to non-tenure positions* 4. Where violations by school districts were determined by the arbitrators, the most common remedies were to order payment for lost wages, new computations for compensation, or reinstatement of improperly released teachers• 5* The most frequent defenses by school districts included management perogatives, parallel jurisdiction by another agency, or the merits of the case* was also placed on past practice* Heavy reliance A threshold argument of non-arbitrability was raised in nearly 3 0 per cent of the cases* ful* The most common defenses proved the least success­ When school districts argued the meaning of contract language, used emergency conditions as excuses for noncompliance, or raised the sole issue of arbitrability, they wore the most successful. 6* The median time period between the original filing of a grievance and the issuance of a final arbitra­ tion award was 212*5 days. The median timo between an arbi­ tration hearing and the issuance of an award was 3 6 days• 7. The fees and expenses of arbitrators ranged between $150 and $1,533 with the median cost at $450. Only nine attorney fees and expenses were located and the median figure for this limited data was $9 2 5 . 8. Attorneys represented school districts in nearly 75 percent of the proceedings while teachers used attorneys Kai Lloyd Erickson in only 44 percent of the cases• Both parties were repre­ sented by attorneys in 40 percent of the arbitrations* 9, Written briefs containing supporting arguments and documentation by the parties were mentioned in over half of the arbitration awards studied, 10. The services of the American Arbitration Associa­ tion were used to secure arbitrators in approximately twothirds of the arbitrations and the balance were selected by the local parties with two exceptions involving government agencies• 11, The arbitrators tended to be experienced, with nearly throe of four grievances decided by arbitrators who held membership in the National Academy of Arbitrators• Seventy percent of the grievances were decided by arbitra­ tors who were either attorneys or had legal training. Conclusion of the study was that a new authority was present in school districts resolving grievances by arbitration. The authority of grievance arbitration has been supported by Federal and Michigan courts and is insti­ tutional in nature, bringing to the schools such established concepts as discharge for just cause, corrective discipline, and recognition of the right of management to manage, A new common law resulting from grievance arbitration in the "education industry" will likely define the role of school management, the role of teachers as distinct from their roles as private citizens, definition of professional duties, Kai Lloyd Erickson appropriate toacher behavior, and a host of related matters of concern to the teaching profession. Recommendations were made for permanent arbitration umpires for local school districts, geographic areas or at the state level to increase predictability and value of precedence. The Michigan Department of Education was sug­ gested as a repository of all school arbitration awards to increase precedential value, A future study at a later period is recommended to determine the predicted impact of grievance arbitration upon school management, the teaching profession, and public education. ACICII0WLEDGEI4E NT Numerous preceding authors havo unerringly identi­ fied and acknowledged the considerable sacrifice or irretrievable time spent away from their children and spouses in the preparation of a major study. this instance. Such was tho case in Whether tho sacrifice was either wise or justifiable can only be evaluated at a later period in life. Nero tho inpact on the livos of my wife Patricia, my son Eric, and my daughter Martino, is acknowledged. Doctoral committees composed of learned professors are created to assist, encourage, guide, stimulato and challenge their students. All those qualities wore present in the author’s committee and are here acknowledged, Tho keen interest and wise counsel by chairman Dr. Stanley Hockor, the expertise in labor relations by Dr. Daniel Kruger, and the willing and thoughtful guidance by Dr. David Smith and Dr. Charles 31ackman wore invaluable and necessary for tho completion of this study. Finally, tho time and financial assistance of a sabbatical leave provided by educators of Michigan, who are members of the Michigan Education Association, cannot bo adequately repaid. It is to these many patrons that most sincere appreciation and acknowledgement are extended. Kai L. Erickson ii TABLE OF CONTENTS Page A C K N O W L E D G E M E N T ...................................... LIST OF TABLES ................. . .................. . ii v Chapter I. II. INTRODUCTION ................................ 1 Purpose of the Study The Problem and Its Setting Significance of the Study •• • • » • • • • Methods and Procedures ................. T e r m i n o l o g y ............ Overview of the Study • • • • • 2 4 6 9 10 16 REVIEW OF THE L I T E R A T U R E ................... 19 The Arbitration Process • • • • • Some Problems Encountered in Grievance A r b i t r a t i o n ......................... Other Implications ofArbitration . . . Arbitration and the Law • * . .......... Important Federal Court Decisions • • • Michigan Decisions • • • • • • • • . . Appeals from Michigan School Arbi­ tration A w a r d s ................ Summary of the L i t e r a t u r e ................. III. METHODS AND P R O C E D U R E S ..................... ......................... Procedures Population of the Study and Sources of D a t a .......... .................. • . Objectives of the Study . . . . . ........ Classification and Analysis of tho Data • • Assumptions and Limitations ............. • Summary • iii 20 31 48 56 60 64 67 70 73 73 74 77 80 84 85 Chapter IV. V. Page PRESENTATION AND DISCUSSION OF THE FINDINGS . 88 Objective #1 - A Now Common Law • • • • . . Objective #2 - Additional Information About tho Arbitration F r o c o s s ........... Additional Findings Embodied in Arbi­ trator Language ........ . . • • • • • • Discussion of the F i n d i n g s ............... 88 101 114 SUMBVARY, CONCLUSIONS, AND RECOMMENDATIONS • . 118 Summary .......... . . . . . . ................ Conclusions Recommendations . . . . . . ............... Suggestions for Further Study . . . . . . . 118 122 126 130 94 BIBLIOGRAPHY.......................................... 132 AFPij.iDICn.S . . . . . . . . . . . . . . . . . . . . . . 139 LIST OF TABLES Tabic Page I* Authority Cited as Basis for Arbitrator's Decision ..................... • • • • • • II. III. IV. Issues Submitted to Arbitration ............. 90 Outcomes of Issues Submitted to Arbi­ tration ................ 91 Typos of Remedies Ordered by Arbitration • . 93 School District Defenses and Outcomes . . . . 9^ 7I-A• Time Between Filing of Grievance and Arbitration H e a r i n g .......... 7I-B. 7I-C, /III-A. 7III-B. 7III-C. IX, X-A. X-B. 95 Time Between Arbitration Hearing and A w a r d s .................................... 95 Total Time Required Betweon Filing of -rievancos and tho Issuing of tho Arbitration Award . . . • • • ............. 96 7II-A . Arbitrator Foes and Expenses VII-B. 92 . . . • • • • • • • V . School District Defenses 7-A. 89 Attorney Fees and Expenses ............... . . . . . . . . . 97 98 School District Representatives in Arbi­ tration P r o c e e d i n g s ....................... 98 Teacher Organizations' Representatives in Arbitration Proceedings • • • • • ........ 99 Attornoy Representation in Arbitration P r o c e e d i n g s ......................... 99 Selection Procedures for Arbitrators • • • • 100 C-riovancos Decided by Arbitrators with Logal T r a i n i n g ....................... 101 Grievances Docidod by Members of tho Rational Academy of Arbitrators . . « • • • v 101 CHAPTER I INTRODUCTION It is the opinion of the writer that the 1960*8 will be recorded in the history of Michigan government and educa­ tion as a time of particular importance. The passage of a state law extending formal collective bargaining to Michigan public school employees will be marked as one of significance to future scholars and students of Michigan education. It is predicted that “no single factor will change the operating characteristics of American public school systems during the coming decades more than the outcomes of professional negotiations across the entire United States. Specifically in the state of Michigan it has been noted that the years of 1964 through 196? have marked the beginning of a new era for Michigan teachers. The new laws of Teacher Tenure and Collective Bargaining have given teachers security and power to begin an extraordinary change in their status, ■'■James E, Heald and Samuel A, Moore II, Tho Toachor and Administrative Relationships in School Systems (New Y o r k i T h e Macmillan Company, 1966), p* 260. ^Jack E. Meeder, “A Study of Attitudes and Problems Relating to State-wide Tenure and Compulsory Bargaining for Teachers in Michigan,*' (unpublished Doctoral Dissertation, Michigan State University, East Lansing, 1968 - abstract.) 1 2 Ono scholar, in commenting on the impact of collec­ tive bargaining in Michigan education observed it was* • . * substantially altering the employer-employee relationship in governmental jurisdiction from one of master-servant to one of equal partnership. Probably the most seriously affected division of government service so changed was public education, especially board-teacher relationships It was these predictions of an important historical event occurring in Michigan education that led to the selection of grievance arbitration as a focus for study. It is one important fact of tho phenomenon of collective bargaining in Michigan public education. Purpose of the Study The purpose of this study is to investigate, analyze and describe the nature of grievance arbitration affecting Michigan teachers which has taken place in the Michigan public schools since the enactment of Michigan's Public Employment Relations Act of 1965* A major objective of the study is to attempt to determine whether a new common law affecting school employee relations is developing as a by-product of collective barraining in education. Is an educational counterpart of "industrial jurisprudence" emerging from the body of arbi­ tration awards being issued in Michigan schools? ^Charles T. Schmidt, Jr., "Organizing for Collective Bargaining in Michigan Education 1965-1967," (unpublished Doctoral Dissertation, Michigan State University, East Lansing, 1 9 6 8 ), p. ii. 3 The United States Supreme Court has noted "the collective agreement covers the whole employment relation­ ship, It calls into being a new common law— the common law of a particular industry or a particular p l a n t W h e t h e r such a new common law in education is being fashioned through the relatively new grievance arbitration process is unknown. It is not known to what extent past practice in the schools is being upheld or swept aside by arbitrators in favor of other authorities. Will the authority relied upon by arbitrators be the Michigan school code law or general Michigan statutes? Might federal statutes or even language contained within the Federal constitution or state constitution be considered persuasive? Perhaps arbitrators will confine themselves to the local agreement and rely on dictionary definitions to detex*mine the meaning of the parties. Will other arbitrators* decisions in private industry or in other school settings be considered persuasive? To what extent is past practice or the intent of the original negotiating parties considered by arbitrators? A second objective of the study is to secure data dealing with the actual arbitration process. The culmina­ tion of this objectivo should reveal such information ^United Steelworkers of America v , Warrior & ^ulf r^avi^ation Co.. 363 U.S. 5 7 9 , 4 regarding; the arbitration process as the time period required for disposition of grievances through the arbi­ tration process, the issues most frequently brought to arbi­ tration, which parties represent the disputants, and an indication of the degree of formality in arbitration. Tlv average costs for arbitration and the relative success of the parties in the outcome of arbitration proceedings are also of interest. Finally, the study will identify the arbitrators who render these decisions and their backgrounds and training. It is for these purposes that this study was con­ ducted. It is an exploratory and descriptive study. The Problem and Its Setting Since the advent of collective bargaining, extensive grievance procedures have been introduced, for tho first time, in tho administration of Michigan public schools. It was estimated that for the school year 1 9 6 8 -6 9 , over two hundred collective bargaining contracts between Michigan teacher organizations and their employing boards of education provided for binding arbitration as the ter­ minal stop in grievance procedures.^ Additionally, the National Education Association reported that in the 1 9 6 7 - 6 8 ^Unpublished Research Memo, September 23, 1 9 6 9 by MSA Research Division, East Lansing, Michigan. (5 pages setting forth a list of 1 9 8 MEA units possessing arbitra­ tion clauses and 1 3 8 units which had contract provisions on agency shop.) 5 school year, 83*8 percent of 5 5 0 comprehensive agreements in a national study provided for grievance appeal to parties outside the school system.^ Although grievance arbitration is a relatively new process in the public school, it was reported to be one of the major issues contributing to tho difficulties encoun­ tered in teacher contract bargaining in the autumn of *1969. 7 The process of grievance arbitration is likely to continue to expand in Michigan public schools, in line O with a national trend already ncted. One writer has pre­ dicted that teachers located in districts which do not have arbitration in their grievance procedures will likely press for that process in the future.9 Since grievance arbitration is a relatively now process in education, no studies were located which attempted to describe the current state of arbitration in Michigan education. Therefore, both parties engaged in ^Grievance Procedures for Teachers in Negotiation Agreements. National Education Association. Research Report 1969 - R 8 (Washington, D.C., 1 9 6 9 ), p. 13• Vol. ^Teachers Voice. Michigan Education Association, No • 1 (East Lansing, Michigan, September 1, 1 9 6 9 ). Grievance Procedures for Teachers in Negotiation Arreements. t>. 3, table 5 , 9jack Steibcr, "Collective Bargaining in the Public Sector," Challenges to Collective Bargaining, edited by Lloyd Ulman (Englewood Cliffs, New Jersey* Prentice-Hall, 1967), p. 8 5 . 6 grievance arbitration had to roly cither upon export attorney assistance or draw upon the practices prevailing in the industrial sector. Lacking empirical information regarding the history of grievance arbitration in Michigan schools for the past four years, the parties were not able to draw the subtle distinctions which might exist between those industrial practices which might be applicable and those practices v/hich may not be applicable for the school situation. Siraificance of the Study The significance of this study is predicated upon the belief that arbitration of teacher grievances will con­ tinue to expand as the process by which disputes between teachers and their public employers are resolved. Arbitra­ tion is new to tho field of education and has been resisted by many school authorities, is controversial in the litera­ ture and a major issue in teacher bargaining disputes. As pointed out by Borg, "the major purpose of descriptive research in education is to toll *what is ■^To moot the demands of collective bargaining in tho public sector may call "for tho design of a whole new apparatus of institutional mechanisms, only part of which can be copied from the private sector." George H. Hildebrand, "The Public Sector," Frontiers of Collective Bargaining, edited by John T. Dunlay and Neil W , Chamberland (Now York* Harper and Row, 1 9 6 7 ), p. 15^. ^ W a l t e r R, Borg, Educational Research (New Yorki David McKay Company, Inc., 19633, p. 202, 7 Descriptive studies serve several functions* in the face of conflicting claims regarding a new subject it is often of great value to know the current state of the subjoct. Secondly, it is often a preliminary step to bo followed by more rigorous control and methods of study. Third, descrip­ tive studios are widely used as the basis for internal evaluation and educational planning by alert school sys­ tems .^2 It has boen predicted that collective bargaining in the public sector will follow existing law governing private labor-i.ianagomont r e l a t i o n s S h o u l d this study indicate such similarities, then educators will be in a better position to accept or reject the arbitration process or perhaps modify its future development to bettor coincide with their particular values and beliefs. In any event, intelligent reaction likely cannot occur without accurate information• To highlight the significance of grievance arbitra­ tion in education, it is reported that, "this means many, if not most of tho areas negotiated into the agreements will be subject to an appeal beyond the board of education, When one considers that the scope of teacher bargaining is 12Ibid.. pp, 202-203. ■^Stoibor, “Collective Bargaining in the Public Sector," p, 76. !^John riotzlor, "What is Negotiable7" Michigan School Board Journal. Vol. 16, No. 5 (Juno, 1969;* p* 23. 8 unprecedented in the history of American labor relations and covers such diverse areas as textbook solection, teaching hours, and pupil-teachor ratios,-*-^ the implications are potentially enormous, Theso areas, coupled with the more conventional ones in tho field of industrial relations, but unconventional in the field of education, i.e., union security, job posting, rrievanco procedures, and seniority, are all potentially subject to tho outcomes of decisions by arbitrators. The controversy of grievance arbitration, the uniquonoss of this process in education, tho awesome scope of jurisdiction encompassed by the process, all point to its potentially profound impact on Michigan public education, upon school administration, and upon the iMichigan teaching profession. From this study some specific recommendations for legislation may be indicatod. The viows of arbitrators may suggest personnel problems not formerly known or recognized. The identification of school practices which are consistently upheld or rejected by arbitrators may assist in recognition of new common law precepts in education. The decisions by tho parties of whether to arbitrate a grievance may bo enhanced by information produced by this study. Later •^V/illiam c. Miller," Curricular Impli cat ions of ho.rotiations," Educational Leadership. Vol. 23, No. 7 (April, 1 9 0 6 ), pp. 533-536 and William F, Young, "Curricular Nego­ tiations," Educational Leadership, Vol, 26, No. ^ (Jan., ---------- * 1 9 6 9 ), pp. W - 3 T + 3 T 9 researchers studying grievance arbitration in Michigan schools, as well as those conducting national studies, will have a starting place. For those reasons, it seems that a thorough and scholarly exploration of this subject is not only justified but needed by the academic community, the school systems, and teacher organizations, Methods and Procedures The research technique utilized in this study was one of direct content analysis. The content analysis used for this study is referred to as a form of "documentaryfroquency study” which is used to determine the frequency of occurrence of the studied phenomenon.^ That is, the sought for information was taken from the contents of the original school arbitration awards, examined, classified, tallied, and is presented in Chapter IV of tho study. The population includes all known school arbitration awards affecting teachers issuod botweon tho period of the enactment of Michigan Public Employment Relations Act (here­ inafter referred to as PERA) to tho date of March 1, 1970, It was estimated that the study would include approximately fifty such awards. The documents under examination wore located at tho *L^Ceorge J. Mouly, The Science of Educational Research (Mow Yorki American Book Company, 19o3;, pp, 282- 10 East Lansing headquarters of the Michigan Education Associa­ tion (MEA), tho Michigan Association of School Boards (MASB), and tho Detroit headquarters of the Michigan Federation of Teachors (I.'FT), AFL-CIO, Permission was granted to visit and examine the awards and related data available to those agencies• Because a major purpose of the study was to attempt to discover whether a new common law is emerging in school employee relations, attention was directed to examining tho sources of authority cited as bases for arbitra sions. djci- The most common defenses relied upon by tho defending school districts wore classified and reviowed. Tho issues most frequently submitted to arbitration and the outcomes wore reported. From tho data a consistent pattern migr.t be discerned regarding arbitral rulings and rationale. A secondary purpose of tho study was to discover information about the process of arbitration in education. These objectives were developed in question form and cate­ gories were constructed to secure data regarding such diverse areas asi time periods, costs, prosenco of briefs, remedies provided and other related information. More specific elaboration of the methods and proce­ dures used in the study are found in Chapter III of the study. Terminology Another aspect of tho impact of collective bargaining 11 on education is the necessary assimilation of new terms and meanings of words•17f Examples of such phrases as “corrective discipline,H “unfair labor practices," "appropriate unit," "impasse," and others are appearing, often for the first time, in the vocabulary of educators, Labor-management relations, similar to other areas of study, has over the years developed a language specifi­ cally designed to better specify the intent of words com­ monly used in personnel practice in the private sector. As noted by a compiler of industrial terms* The growth of job evaluations, time and motion study, the rapid expansion and development of the collective bargaininr process, decisions by federal and s+?te courts, and ‘by arbitrators have been responsible for the widespread use of technical expression which is unfamiliar to the layman and occasionally even to the general practitioner who is not a specialist in any particular field.1*3 (Emphasis supplied) Definitions of many terms encountered in review of the literature attached to the field of arbitration are found in specialized legal and labor-management dictionaries as well as general dictionaries. Since collective bargaining has expanded into education, it appears logical to assume some of those terms and definitions will be borrowed intact from other fields while new and unique terms may be developed -^Paul Prasow and Edward Peters, "Semantics of Con­ tract Language," Chapter 5, Arbitration & Collective Bar^aining (I'ew York* Mc-Graw-Hill Book Company, 1970), pp. 60-77• *|Q Harold S. Roberts, Roberts* Dictionary of IndusTrial Relations. Bureau of National Affairs (Washington, D.C. , April, 196? ), foreword. 12 for tho special nuances and subtle meanings peculiar to education* A case in point might be the term "manager," which is most similar perhaps to the term "administrator" used in education. These terms are also often used synonymously with that of "supervisor." To further compound the problem, it should be noted that a Michigan Employment Relations Commission^ ruling makes a further distinction, under col­ lective bargaining for public employees, by distinguishing between "executives" and other supervisory and administrative personnel. 20 Suffice to state that definitions of such terms as "mandatory subjects of bargaining," "appropriate bar­ gaining unit" and other difficult concepts inherent in the collective bargaining process are beyond the purposes of this study and could well be tho subject of separate research. Therefore, the reader must be alert to the evolv­ ing language as it applies to collective bargaining in education, bearing in mind that each person encountered in the field— attorney, teacher, or arbitrator— may use subtle distinctions for his choice of an apparently common word* Several examples of such overlap follow* Arbitration (legal)— "is an arrangement for taking and ■^Formerly referred to as tho Michigan Labor Media­ tion Board, the title was changed in accordance with tho provisions of Act 181 of tho Michigan Public Acts of 1 9 6 9 . 20Michigan Labor Mediation Board, Case No* D125 (City of Detroit). R 67 13 abiding by tho judgment of selected persons in some disputed manner, instead of carrying it to established tribunal of justice and is intended to avoid tho formality, the delay, and expense and vexation of ordering litigation,*'21 Arbitration (legal)— "The submission for determination of disputed manner provided by law or agreement," 22 Arbitration (labor-management)--"A procedure whereby parties unable to agree on a solution to a problem indicate their willingness to be bound by the decision of a third party."^3 Arbitration (general)— "The hearing and determination of a case between parties in controversy by a person or persons 2K chosen by the parties . . . " The first definition provides the rationale for arbitration, the second is so brief as to bo unhelpful, the third definition is precise, while tho fourth definition does not connote the sweeping authority normally attached to the term arbitration. ^-^Bouvier's Law Dictionary, edited by Francis Rawle, 1 (Kansas City, Missourii Vernon Law Book Company, 191*0, pp. 225-226. Vol. ^ Black's Law Dictionary, edited by Henry Campbell Black (St. Paul, Minnesota* West Publishing Company, 1951 )t P. 135. 2B ^Roberts, Roberts* Dictionary of Industrial Rela­ tions . p. 2 7 . 2 Ll V/ebster's Now International Dictionary of the English Lanruarre. Second Edition unabridged (Springfield, Mass,* 0, & c. Merrian Company, 1937)* p. 138. 14 Another case in point regarding tho confusion sur­ rounding tho use of torms is evidenced by the definition of "union” in the Dictionary of Industrial Relations. Union— sec labor union Labor Union— In its widest and broadest use a labor union--is a continuous association of wage earners for the purpose of maintaining or improving the condition of their working lives. In current parlance this would include the responsibility of acting as the collective bargaining agent for its members and negotiating the wafres, hours, and terms and conditions of employment for them. Unions constitute groups with a common 2 *r interest and are established to further that interest* ^ In education, the term "union” usually refers to those groups of employees and their organizations who are affiliated with the AFL-CIO. Tho majority of American and Michigan teachers and their organizations, however, are affiliated with the National Education Association and Michigan Education Association and are referred to as "Association." It is for these reasons, thorefore, that it is necessary to define the terms encountered in the study as perceived by the writer» Arbitration--that process of settling grievances arising under the terms of a master agreemont between a teacher organization and a board of education which provides for a binding decision by a third party. Arbitrator— a person designated by the contracting partios ^Roberts, Roberts1 Dictionary of Industrial Rela­ tions. p, 214, 15 to issue a decision binding on both parties regarding tho final disposition of an alleged grievance. Bargaining— used interchangeably with Negotiating to denote the action required of school districts to arrive at a written agreement with a teacher organization. Common Law— an unwritten body of opinion based on custom, usage and agreement over a period of time which is used as reference for decisions regarding current disputes. Connany--would be comparablo to School District. Fact-Finding— used interchangeably with Advisory Arbitration as a process by which a person upon testimony of both dis­ puting parties, issues non-binding recommendations for settlement of a grievance or negotiations dispute. Grievance--an alleged violation of a master agreement or master contract existing between a particular teacher organi­ zation and the employing school district. Criovancc Frocoduro--the written procedure contained within a master agreement which specifies how one or both of tho parties may appeal alleged violations. Manager— used interchangeably with Administrator and Super­ visor to denote school employoes with designated authority to direct the actions of others. Mediation-—tho process by which a state—appointed person shall attempt to assist tho contracting parties to reach agreement but acting only in an advisory capacity. Other terms which are believed to bo now or which 16 have significantly different meanings will bo clarified as they are encountered in the body of the study. Overview of the Study Tho study is introduced by statements to tho effect that tho current events of assimilating collective bargaining into public education are belioved to bo of historical sig­ nificance • Chapter I contains tho purpose of the study, which is to gather and prosent information regarding tho results of four years of Michigan school experience in grievance arbitration. A major objective of the study is to deter­ mine whether a new common law in education is emerging from the body of arbitration experienced in tho school doctor. A second objective of the study is to gather additional information concerning the arbitration process, including such areas as time requirements, formality of proceedings, and other related information. The research technique to be used is that of direct content analysis and is applied to the total population of arbitration awards from July, 1 9 6 5 * to March 1, 1 9 7 0 . Definitions of terms are developed, with some discussion of the difficulty of studying this area, since it is affected by overlapping fields of study involving the legal, management-labor and education proost ions, Chapter II is devoted to a review of the litorature. This chapter is divided into four areas. Tho first aroa 17 deals with tho general process of arbitration and rationale for its cxistonco in employee-employer relations. Tho second deals with some of the problems which are encountered when utilizing this process. The third area discusses some other implications of the arbitration process upon manage­ ment and concepts of doctrine accepted in tho field. The fourth area treats tho legal implications of arbitration and includes U.S. Uupremo Court decisions and the legal history of school arbitration in Ilichigan. Throe school district appeals of arbitration awards are reported. In Chapter III the methods and procedures which are used in the study are explained in detail. Eleven ques­ tions are posed to assist in tho collection of information to be determined in the study. Tho method of analysis con­ sists primarily of classification. Various classifications are created and presented as applied to each area of interest. Frequencies, totals and median computations are to bo applied. Chapter IV proccnts the data which havo been extracted from the arbitration awards. Following the pre­ sentation of data, additional observations are presented which emerge during the treatment of tho data. A discus­ sion of the findings is included. Chapter V is devoted to a summary of tho findings. Conclusions are drawn in rolation to each of tho stated objectives of tho study. Finally, recommendations aro 18 made, based on the findings, for tho current parties to rrievanco arbitration in ISichigan schools, as well as to future scholars in this area. Suggestions for additional research arc offered. Tho next chapter will present a roviow of tho literature. CHAPTER II REVIEW OF THE LITERATURE This chapter includes a review of tho literature dealing with the arbitration process and further clarifica­ tions of terms encountered in the field* Tho dynamics of grievance arbitration are noted and the impact on manage­ ment where grievance arbitration exists is reported* -earch of the literature has included examination of materials on the general subject of arbitration, personnel management, and collective negotiations* Sources include texts on arbitration and articles in logal, labor and education publications. The review of tho literature, while by no moans exhaustive, is representative of the general nature of tho grievance arbitration process. A search of the literature reveals tho subjoct of grievance arbitration is one which has received considerable comment and has boon written on widely* Itfuch of the litera­ ture on the subject has, understandably, been found in referonco to the private and industrial sotting and only more recently in the field of public employment or more specifically in tho school sotting* Tho roviow is divided into four portions. Tho first portion deals with tho arbitration process generally* 19 The 20 second reviews some of* tho problems and issues in arbitra­ tion. Tho third section explores some of tho implications of arbitration for both parties• Tho final portion of this chapter treats the subject of grievance arbitration from the legal point of view and includos a brief legal history of school arbitration in Michigan, as well as identifying three school arbitration awards which were appealed to tho Michigan courts. Finally, it should be noted that R. W. Fleming, an authority in tho field of arbitration, states* Grievance is a more complex and sophisticated process than is generally recognized, and there are a great mar.y things about it which wo need to study if our understanding is to be complete.2The Arbitration Process Tho broad field of arbitration is considered to be divided into two areas* 1) labor arbitration concerned with disputes between employees and employers, and 2) com­ mercial arbitration which is concerned with disputes involving commercial transactions. Businessmen, to save time and expense, bypass the courts and adjudicate disputes through arbitrators. Commercial arbitrators generally do not receive compensation, but the sane informal pattern is followed as in arbitration of labor disputes. While labor arbitrators generally write detailod opinions, commercial ^■R. W. Fleming, The Labor Arbitration Procoss (Trbana, Illinois * University of Illinois Press, 19^5), P. 199. 21 arbitrators usually render awards without opinions* It is estimated that tho American Arbitration Association (AAA) ease load broal:s down into roughly 2 5 percent commercial arbitration cases and 75 percent labor arbitration cases* 2 There arc broadly two categories of labor disputes which are resolved by tho arbitration process and are referred to respectively as "contract arbitration" and "'■riovance arbitration." A distinction is drawn thusly* The most significant distinction between con­ tract arbitration and grievance arbitration is that the latter (alternately referred to as quasi-judicial arbitration or arbitration of rights) limits the arbi­ trator to interpretation and application of an existing agreement between the parties, whereas, the former (alternately referred to as quasi-legislative arbitratration, arbitration of interest or terminal arbitra­ tion) calls upon the arbitrator to create the contract terns that are to govern the parties* relationship for the ensuing contract p e r i o d . 3 v.'hile the torn "arbitration" has been defined in Chapter I, the tern is used in conjunction with several modifying adjectives, and a clarification may bo helpful to the reader. The terns "compulsory arbitration" and "advi­ sory arbitration" are encountered frequently* "Compulsory arbitration" is a "legal requirement that a labor dispute be submitted to a decision which is binding."**' At tho time p Maurice Cimnons-Boardman V . Trotta, Publishing L a b o r A r b i t r a t i o n (Low C o rporat i o n , 1961), p. Yorki 35* ^Malcolm £. Y.'heeler, "Judicial Enforcement of Con­ tract Arbitration Agreements," Ctanford Law Beview. Vol. 21, Vo. 3 (February, 19&9)* P* 673* ^ " G l o s s a r y o f T e r m s , " The P r o s a n d C o n s o f C o m p u l ­ sory A r b i t r a t i o n ( D e b a t e M a n u a l p u b l i s h e d b y t h o B r o t h e r h o o d of B a i l r o a d T r a i n m e n , C l e v e l a n d , O h i o , 1965). p • 170. 22 of this study, neither teachers nor school districts in .'ichigan were loyally required to submit their disputes to arbitration, but tho public's tolerance of repeated inter­ ruptions of essential public service v/as perhaps becoming sufficiently low as to make compulsory arbitration a future possibility. The term "compulsory arbitration" generally refers to the making of a contract and not the interpreta­ tion of an existing agreement and therefore is not a sub­ ject of consideration for this study. The term "advisory arbitration" refers to an arbi­ trator's recommendations which are only advisory to tho parties, Neither party has agreed to, nor is obligated to accept the arbitrator's decision. An arbitrator, in com­ menting on the effect of advisory grievance arbitration in a school dispute in another state, termed this process an "exercise in futility." ho commentedt ’ ./hat about "Advisory Arbitration"? What does it do? The more kindly disposed among us may say that it is a stop in tho right direction and that it can pin­ point issues to be resolved at some future date, Tho undersigned, however, is persuadod that its inherent shortcomings far outweigh any benefits inuring to par­ ties who would indulge in tho proceeding. Why? The submitted issues, as in the instant case where tho par­ ties have indicated no intent whatsoever to either accept or reject the opinion of the arbitrator, are not settled. Furthermore, tho griovants involved, having had their day in court, are nonetheless denied ^For an interesting and balanced discussion of this topic road Robert R. Howlott, Arbitration in tho Public Rector. (Reprint from proceedings of tho Southwestern Logal Foundation 15th Annual Institute on Labor Law, Now York* I-'atthew Bonder A- Company, Inc., 1969). 23 relief*. neither party--winner or losor--is able to "breath easier," so to speak, because nothing ha3 boon determined. nothin^ has boon accomplished other than to deepen frustrations and do violence to the collective bar­ gaining relationship. So-called "Advisory Arbitration1* is, in tho opinion of tho undersigned, an exorcise in futility. It has tho potential to become, in and of itself, a part of the problem that final and binding arbitration is designed to nitigato.® Tho grievance arbitration procoss is common and popular in private and industrial labor-managomont practices. It is estimated that 93 percent of all U.S. collective bar­ gaining agreements contain grievance clauses, that an esti­ mated 3 0 , 0 0 0 labor arbitrations took place in 1 9 6 8 , and that tho total grows each year.? It is described as "ono of tho most effective systems yet developed in the U.S. for sta­ bilizing labor relations."® Arbitration of grievances has accompanied tho intro­ duction of formal collective bargaining in tho public and school area. It is commonly recognized that* Every good collective bargaining agreement has its grievance procedure. And in tho 9 0 -odd percent of tho contracts in tho United utatos today, there are about 100,000 of them altogether, there is a provision as ^Board of Education. Joint Citv School District No. 1. City of^'nuporior. Wisconsin and Superior Federation of Teachers’! Tontembor . 1969 . (.Reprinted in Mofrotiation Tosearch Di~est. National Education Asoociation, Vol. 3» Ho. 5, January, 1970, p. 9.) 7 "Taking the Grief Out of Grievance," Business, IZeok. Ho. 2062, (‘larch 8, 1 9 6 9 ). p. 78. aIbid. zh the last stop in the griovanco procedure, or the stop after tho last stop in the grievance procedure, for the use of arbitration.9 The grievance arbitration appeal process for alleged violations by tho employer of employoo rights involvesi • , . systematic union-managemont deliberation of a complaint at successively higher levels. At any of those levels the problem may bo settled, and if not, the complaint may be submitted to an impartial outsido party whose decision is final and binding.10 The grievance process is said to bo entwined in the day-to-day relationships between employees and their super­ visors and at the very heart of that continuous relation­ ship,11 Observing that it is only human to disagree, Clark states that "wise rnanaroment provides the machinery, whatever it may be, for frank, full and fair consideration and adjust­ ment of all differences, whenever they arise,m1^ This fact is recognized by modern management and in discussion of this problem in regard to non-unionized employees, ’.Valter Ronner of P.ovlon, Inc, advocates that companies provido a board of neutrals as the final step of company-instituted grievance 9 J. N. 3radcn, "Recurring Probloms in Grievance Arbitration,” edited by Davis, Gorshenson, et al.« Preparing and Presenting Grievances. Institute of Industrial Relations, (Berkeleyi University of California, 1956), pp, 28-29, (Boston* "^Wendell French, Tho Personnel management Process Houghton llifflin Co., 19o^-), p. 375• 11T V , Ibid. 12 York* Neil Clark, Common Sense in Labor Management (New Harper and Brothers Publishers, 1919), p. 176. 25 proceduresIt is stated* "The right to present and have grievances redressed is fundamental in our socioty, It satisfies a vital need,"*^ The final step of appeal to an outside arbitrator is stated to have advantages for both teachers and super­ visors • Its primary value to the organization (teachers') is that tho organization can go beyond the board of educa­ tion for an application and interpretation of a col­ lective agreement without recourse to strikes, sanctions, or other extreme actions. By tho same token, tho admin­ istration is usually guaranteed uninterrupted service tho duration of the agreement. Furthermore, tho super­ intendent and his staff may got a much better view of staff relations at the school level through this pro­ cess, V/ithout grievance arbitration, tho teachers may be reluctant to voice their dissatisfactions, especially since tho administrators who are the cause of tho grievance may SlIs o bo the last court of appeal for correcting it,15 Another reason advanced for the widespread use of arbitration in employee relations is that* The principal characteristic of collective bargaining agreements is their incompleteness, resulting in part from the failure of tho parties to foresee or provide for many future problems, and in part from their ina­ bility to roach real agreement on certain issues which they do foresee. Consequently, this necessitates and •^Walter v. Connor, "Handling Grievances of Non­ union Employees," Personnel. Vol. 32, No. 2 (1-larch, April, 1 96 2 ) , pp, 56-62, ■^Eavid L, Cole, The Quest for Industrial Peace (i'Cw York* McGraw-Hill Book Company, Inc •, 1963), p • 77• ^ Educator's Norotiatinrc Sorvice (5NS). Educational Services Bureau, Washington, D ,C ., February 15» 1968), p, 8. 26 legitimizes the use of arbitration as a necessary and creative function in completing an agreement Tho human significance of tho grievance process is further enlarged by the observation that grievances are tho expression of deep-seated feelings and that many stem from perceived or injured feelings* 17f Still another observation, following analysis of grievance procedures in school dis­ tricts, led the writer to concludei "Tho catharsis provided by the process as well as tho stark existonce of the proce­ dure itself, tend to reduce tho conflict within tho system, thus resulting in an improvement of tho educational environ­ ment."18 Under tho arbitration process, tho teachers* organi­ zations, if dissatisfied with school district resolution of a grievance, usually submit a "demand" for arbitration to the administering agency named in the collective bar­ gaining contract, or, where one is not montioncd, notify the school district of their desire to submit tho issue to arbitration as provided in the collective agreement* In most school grievance arbitration clauses, the administering *L6 Clyde V/. Cummers, "Collective A~reomonts and tho Law of Contracts," The Yale Law Journal. Vol. 78» No* 4 (Larch, 1969), P« 551* 1^Colo, The Quest for Industrial Peace, p* 77* •^Howard J. Janrich II, "An Analysis and Develop­ ment of Grievance Procedures for Use in the Public Schools," (unpublished Doctoral Dissertation, University of Minnesota, Abstract, quotation found in Dissertation Abstracts Inter­ national, December 30, 1969, Vol. 30, No. 6, 2292-A.) 27 arroncy named has boon a commercial agoncy, the American Arbitration Association,^ This agoncy operates twenty-two regional offices throughout the United States and provides for specific pro­ cedures which are then followed by tho partios upon receipt by that agency of tho “demand" for arbitration. tho rules includei 20 Briefly, a written request for arbitration and notice to tho other party, an answer required of t)"* defending party, selection of an arbitrator, fixing the time and place of tho hearing, tho arbitration hearing, and tho procedure by which tho written award is sent to tho parties The costs for administration of the procedure are $33,00 to each party plus additional foos for postponement, ovortimo, additional hearings or use of AAA conference rooms. In addition to the AAA, the United States Federal Mediation and Conciliation Service (FMCS) offers sorvico as a clearing house for appointing arbitrators upon requost but does not continuo supervision beyond the appointmont of an 1 9 6 6 porcont of Michigan's school districts having binding arbitration clausos reported AAA as tho administering agency in the school year 1967-68, Found at Griovanco Pro­ cedures for Teachers in Rogotiation Agreements, Research Report 1 9 6 9 - HO, Rational Education Asoociation, (Washing­ ton, B.C., 1 9 6 9 ), p, 1**, 20 The Detroit regional office of AAA is locatod at Room IO 3 5 , Penobscot Building, Detroit, Michigan, **8226 , 21 Labor Arbitration Rules. American Arbitration Association^ 1**0 West 51strStreet, Few York (as amended and in effect February 1, I 9 6 5 )* 28 arbitrator. This coordinating service is of no cost to tho parties, who pay the arbitrator his foe directly. This service is available to Michigan school districts at two locations--a regional office at Chicago for Michigan's Uppor Peninsula area and a Cleveland area office for service to parties located in tho lower peninsula of Michigan. The Michigan Employment Relations Commission also maintains a list of arbitrators and will, upon request, arrange arbitration services for tho requesting parties in a fashion similar to that of the Federal Mediation and Con­ ciliation Service, During tho first several years of collective bar­ gaining in Michigan school districts, there was confusion regarding tho role of tho Michigan Employment Relations Commission in grievance resolution. This was duo to language in Act 1 7 6 relating to services of that agoncy for arbitration of grievance disputes arising in tho private sector 22 and Section 7 of Act 336 referring to that agoncy's respon­ sibility to mcdiato grievances,2^ Under tho provisions of FERA, fact-finding procedures may bo invoked when all efforts at collective bargaining and mediation have boon 2 2 ^23.9D (17.^5^(10*3)) "Any dispute, othor than a representation question, may lav/fully be submitted to voluntary arbitration in tho manner provided in this soction . . . " 2^17.^55(7) Section 7. "Upon tho request of tho collective bargaining representative . . . it shall bo tho duty of tho labor mediation board to forthwith mediate tho grievance . . . " 29 exhausted. However, on narch 21, 19&9, "tho Commx.sion established a now policy regarding tho use of grievance fact-finding. Because of its explanatory nature, it is reproduced hero* STATE OF MICHIGAN LABOR MEDIATION BOARD M a r c h 2 1 , 1969 Fact Finding of Grievances - 3oard Policy Statement r'oction 2 5 of tho Labor Mediation Act, Act, No, 1 7 6 of tho Public Acts of 1939* as amendod, provides that as a condition to instituting fact finding it must "become apparent to the Board that nattors in disagreement between the parties night be more readily settled if tho facts involved in the disagreement woro determined and publicly known." Based upon its experi­ ence of the last 4 years, the 3oard finds that in most cases involving fact findin" of contractual grievances, the issues are narrowly confined to one or several employees and arise out of tho application or inter­ pretation of a collective bargaining agreement. Such cases, which generally are of primary interest only to tho aggrieved employee and tho employer, are not of such general public interest as to justify the expen­ diture of public fundsj nor will publicizing tho facts and recommendations more readily settle tho dispute. Therefore, fact finding applications involving grievances arising out of the application and/or interpretation of collective bargaining agreements (ordinances or resolutions incorporating any agree­ ments reached) will no longer be processed by the Board unless, in tho Board's judgment, publicizing tho findings of facts and recommendations will more readily settle tho dispute. Tho burden of proving compliance with the statutory condition will bo on tho applicant and fact finding of grievances will bo authorized only in tho rare and unusual case involving tho public interest. In addition to these major sources of arbitrators, a few school districts have providod for arbitration of grievances by a locally selected panel of townspeople 1 30 however, those provisions are not common and not of suffi­ cient significance to attempt to identify except as they arc incorporated in the data presented in Chapter IV • Arbitrators are selected in several fashions. In the largo industries it is most common for tho partios to select a permanent arbitrator or umpire for a spocifiod period of time who can provide continuity to the contract interpretation process. However* in most other griovance disputes an arbitrator is selected anew each time the need for arbitration arises. Thus the temporary or ad hoc arbi­ trator is seldom the same person. In an early study of labor relations in tho public utility fiold, Chamberlain observedi With respect to the settlement of grievances arising under tho contract, arbitration as a final stop is almost universally accepted. Except for a few depar­ tures from the rule, however, the arbitrator is appointed at tho tine tho issue is raised, or, while designated in advance on an a^d hoc basis, A permanent readily available court of last resort is still not2a widoly established institution in public utilities. School grievance arbitration in Michigan has consisted to date of ad. hoc arbitration, but in Now York City the school district and union agreed in 1 9 6 2 to a permanent arbitration panel to provide more stability to the process.2-* p Ll Neil Chamberlain, Tho Union Challenge to Manage­ ment Control (Now Yorki Harper and brothers Publishers, 19^8), p. 329. 2 ^Reported by Charles Rhcmus at the National Aca­ demy of Arbitrators Annual Mooting as reported in tho novornmont Employees Relations Report. Bureau of National Affairs, Inc., Washington, D.C., No. 18?, March 13* 1967. 31 In brief summary, the literature indicates there are several forms of arbitration. It indicates that grievance arbitration is a widespread and commonly accepted brand of justice in private employer-employee relations. Arbitration serves an important stabilizing function in collective bar­ gaining contracts and is considered the alternative to possi ble strike action in contract interpretation disputes. Arbi trators are selected in several ways* one of the most common is through the American Arbitration Association. The most experienced and largest school system in the nation has moved from temporary or ad. hoc arbitration to a permanent arbitration panel. Some Problems Encountered in Grievance Arbitration 26 Arbitration, despite its long history and common acceptance in private employee relations, has problems which are discussed in the literature. Despite several of the problems discussed in this section, it should be noted that no viable alternative substitute for arbitration has yet been found for resolving contract disputes and employee grievances which protects the rights of the two disputing parties and yet retains its voluntary aspects. 26 Read Chapter One, "Historical Background and Per­ spective," Maurice S, Trotta, Labor Arbitration (New York* Simmons-Boardman Publishing Corporation, 1961),' and "The Collective Bargaining Agreement," Paul Prasow and Edward Peters, Arbitration and Collective Bargaining (New York* Me-Graw Hill Book Company , 1970) > pp. 1-16. 32 Length of Time Required for Arbitration.— One of tho major advantages cited in favor of arbitration is that it is swifter than resolution of alleged broach of contract dis­ putes through the courts. The 1968 Annual Report of the U.S. Mediation and Conciliation Service2*^ indicates the total time between the original request for arbitration and the receipt of tho award was 141.3 days in 1966, 14?,4 days in 1967 and 157.46 days in 1968. When days are added for the total period between the original filing for the grievance and the request for arbitration, the total time between the actual filing of an alleged contract violation and date of award resulted in a grand total of 221.7 days in 1966, 2 2 7 . 7 days in 1967. and 235.42 days in I9 6 8 . The same report also indicated the average hearing time remained at one day but that arbitrators charged a fee based on three days, which included study tine and travel time. Davey reports that few arbitrators are actually able to honor demands for an award and opinion 3° days after completing an arbitration hearing and he states that throe to four months is more common and in some instances nearly a year. 2 8 No information was located regarding the length of time elapsed in school arbitration awards but it would ^ Federal Mediation and Conciliation Service - 21st Annual Report. Superintendent of Documents, Washington, D.C. 2 ft Harold W. Davey, "Restructuring Grievance Arbi­ tration Procedures," Iowa Law Review. Vol. 54, No. 4, (February 1 9 6 9 ), pp. 560-588. 33 seem reasonable that similar time lag: difficulties might be experienced in the school sector. 3. W. Fleming reported observing a serious time lag problem developing in the field of arbitration and a general belief that undue formalities are taking over tho process. He states that the arbitration process, “once known for its speedy resolution of disputed matters, now moves at a ponderous p a c e . " 2 ^ To compound this problem, it is reported that arbitration cases are increasing not only in number, but in importance and complexity as well .-^0 Additionally, the group of arbitrators preferred by the parties is quite small in relation to the large number of arbitration cases annually processed. ^ Difficulty of Securing Information.--Despite the widespread use of grievance arbitration, the process is still con­ sidered a private one and the award the property of the two disputing parties. “Arbitration • • . is a single inci­ dent in a continuing relationship— a private service paid for by its users . " ^ 2 It is estimated that only approximately four percent 2 ^Fleming, The Labor Arbitration Process, p. 5 7 , -^"Taking the Grief Out of Grievance," Business Week, p. 7 8 . ^Trotta, Labor Arbitration, p. 69* 32"Taking the Grief Cut of Grievance," Week, p. 82. Business 3k of the total number nublished.-^ appears tion fit seek obvious, awards of One by other to reason that stated the national understand are grievance tho and writer by for this publication common published arbitration services arbitrators Additionally, awards of is other awards condition of written primarily problems in indicated a arbitrators labor belief as a is* "It arbitra­ for contracting are the bone- parties who relations• that means the of adver­ tising.^ Arbitration ber of years by the Commerce Clearing earlier, is of knowledge have Bureau of :iouse^ incomplete. of school cation service Titled Arbitration both awards was arbitration but In National tho grievance the awards on for a Affairs collection, of It/larch 1, fact-finding as noted importance a 1970 carries num­ and the the arbitration, S c h o o l s , it and published recognition instituted in been now by a publi­ the AAA. summary of recommendations.-^ •^Brucc C. Hafen, "Labor Arbitration--The Values and tho Bisks of the Rule of Law," Utah Law Review.Vol. 1967, No. 2 (May, 1967 , p. 231. 3 ‘4'I b i d . 35Ii>id.. T6 Labor Arbitration R e p o r t s . The Bureau of A f f a i r s , I n c . , V / a s h i n g t o n , D . C . , V o l u m e s t o 5 2 ,a n d A r b i t r a t i o n Awards, C o m m e r c e C l e a r i n g House, Inc., Illinois t h r o u g h 1969. •^A r b i t r a t i o n A s s o c i a t i o n , 1 *4-0 W e s t (published monthly). National Labor Chicago, in the S c h o o l s . A m e r i c a n A r b i t r a t i o n 51st Street, N o w York, N.Y., 1 0 0 2 0 35 The cost is $60.00 per year and a subscriber may receive a complete text of the award he is particularly interested in by payment of 3 0 cents per page. This venture is jointly sponsored by tho National Education Association, American Federation of Teachers (AFL-CIO), and the National School Boards Association. Whether the reports will bo confined only to awards rendered through the AAA is unclear but if true, this is another incomplete service. At the time of this study, attempts to study con­ sistency of approach by arbitrators, recurrent problems in contract interpretation, and to establish predictability in the outcome of school arbitration is, of course, seri­ ously hampered by the difficulties in locating such awards fcr study, Costs of Arbitration.--There is concern expressed at the mounting costs of grievance arbitration.-^® This concern is most frequently expressed by employee organizations, which feel at an economic disadvantage in pursuing grievances QQ through the arbitration appeal level. The cost factor is, however, seen as a means of discouraging the prosecution -^®Davey, "Restructuring Grievance Arbitration Pro­ cedures," p. 5 6 0 . 39**Takinfr tho Grief Out of Grievance," Business Week, p. 82. 36 of weak grievances A review by Fleming itemizes these costs asi arbi­ trator fees, counsel for the parties, court reporter costs whore a transcript is requested, the parties* representa­ tives' time for preparation, hearing room rent where required, service agency foes (AAA), and back pay costs /l*1 where awards include same, x Fleming conducted a study of arbitrator foes in 100 selected cases of discharge and found a per diem cost of 4-2 >1 2 9 , 0 0 in 1 9 6 2 , The average total arbitrator foo for all cases studied in that same period was 3375.00. A more recent study of total arbitrator fees by the U.S. Mediation and Conciliation Service revealed tho following average ccstsi 1968, 3471.76 in 1 9 6 6 , 3 5 2 6 . 0 5 in 1 9 6 7 and $513.12 in It should bo noted that the most common practice is for both parties to share the arbitrator's fee, Fleming pursued tho subject of attorneys' feos and found from 1 7 5 returns out of 4-00 mailed questionnaires that the labor union attorneys' average fee was $ 3 1 5 for an 4,0 Benjamin H. Wolf, "Grievance Procedures for School Employees," Emplover-Bmoloyce Relations in tho Public Tchools. edited by Robert E. Doherty, Now York State, School of Industrial and Labor Relations (Ithaca, New York* Cornell University, 1 9 6 7 ), p. 1 3 8 . 4-1 ■‘■Fleming, Tho Labor Arbitration Process, p. 16. 42Ibid.. pp. 38-39. **3Ibid .. p# 5 0 , 37 arbitration case while $700 was the average foe for an arbi44 tration case handlod by management attorneys. The fees also varied according to tho size of city. only study located regarding attornoy costs. This was the The National Education Association reported an estimate that legal fees 45 averaged two and one-half times the arbitrator’s fee. That report also contained information that tho total expense for a V/arron, Michigan, school arbitration award cost over $ 3 ,5 0 0 , of which 80 percent was for legal ser­ vices and 20 percent for the arbitrator’s fee and tho arbi­ tration filing f e e . ^ It is not indicated whether this figure included attorney costs to the school district. In Fleming’s study in 1962, ho added the three factors of arbitrator’s fees, attorney foes and costs for court recorders and arrived at a cost figure of $640 for the union and $1,02 5 for the company for each arbitration case Apparently the cost problem is not new, because the AAA issued a pamphlet in 1959 which included a series of tips on how to reduce arbitration costs. Tips included 4^ Ibid.. p. 46. ^ -ricvance P r o c e d u r e s f o r T e a c h e r s in N e g o t i a t i o n A g r e e m e n t s ' ! R e s e a r c h R e p o r t 1969 R - 8 , N a t i o n a l E d u c a t i o n A s s o c i a t i o n , W a s h i n g t o n , D.C., 1969, p » 15* 46 47 Ibid. Fleming, Tho Labor Arbitration Process, p. 50. 38 in that pamphlet for reducing arbitration costs were* — move for swift resolution of grievances to reduce possible back-pay liabilities — got a schedule of the arbitrator's fees in advance --secure stipulation of as many facts as possible — don't order transcripts of the hearing unless actually needed --consider dispensing with a written opinion --don't cite indiscriminate precedents --avoid questions of arbitrability — don't ask for postponements --choose tho arbitrator carefully 48 Tho fact that arbitration of grievances has become a full-time occupation for some individuals, that arbi­ tration has resulted in the creation of a large commercial arcncy, and that publishing companies find it profitable to report arbitration information would indicate that arbi­ tration costs are not insignificant. It is not unreasonable to assume that a small union or small school district could be easily discouraged from protecting its contract rights if costs are considered. In recognition of this problem, both Michigan teacher organizations report policies for helping their locals defray arbitration costs. The MEA has a policy of reim­ bursing its local associations for arbitration costs by VJavs to Cut Arbitration Costs. American Arbi­ tration Association,140 West 51st Street, New York, August, 1959. 39 providing Tor reimbursement of 35 percent of all local arbi­ tration costs up to a maximum of $ 2 5 0 * ^ The President of the Michigan Federation of Teachers reported that organiza­ tion provided free attorney services to its locals but that the local unit must pay the arbitrator's feo and any admin­ istrative expenses incurred. Formality of the Process.--It has been stated that arbi­ trators are becoming excessively f o r m a l . I t is alleged that the merits of the dispute often got lost in arguments over whether a dispute is subject to arbitration in the first instance as well as, "the form of the grievance, technical rules as to admissibility of evidence, the use of precedence, and reliance upon briefs, transcripts and other proceedings."-’_L It is true that grievances which are processed to arbitration are subject to procedural limits sot forth within the local agreement. Challenges by the employer as to time limits, for example, might bo criticized as technical. This same criticism, however, might bo leveled at any written rule, policy or regulation. It is also probablo that the strict procedures for arbitration ^ P.N. Report. Office of Professional Negotiation, Michigan Education Association, East Lansing, Michigan, Report No. 2-69* March 3, 1 9 6 9 . 50Flomii¥t. Tho Labor Arbitration Process, p. 57. 51 Ibid. 4o under the auspices of AAA might bo viewed as unduly formal but are doubtless the results of many years of experience and designed to provide protection to both parties. An example of this formality can bo noted in AAA's Rule 26 of a series of 46 rules governing arbitration proceedings* Order of prococding--A hearing shall be opened by the filing of the oath of the Arbitrator whore required, and by the recording of the place, time, and date of the Demand and answer, if any, or the Submission. Exhibits when offered by either party, may be received in evidence by the Arbitrator. The names and addresses of all witnesses and exhibits in order receivod shall be made a part of the record. The Arbitrator may, in his discretion, vary the normal procedures under which the initiating party first pre­ sents his claim, but in any case shall afford full and equal opportunity to all parties for presentation of relevant proofs. I "When the parties use lawyers to present their cases, insist upon formal procedures at the hearing and require stenographic records, the arbitrator is forced to become more legalistic."-*^ "The term legalistic approach is used to imply strict conformance to rules and procedures emphasizing the nood by the company to build up a case so the penalty will stand if challenged, maintaining records ^ Voluntary Labor Arbitration Rules. American Arbitration Association, 140 West 51st Street, New York (as amended and in offoct February 1, 1 9 6 5 )* -^Dallas L. Jones, Arbitration and Industrial Dis­ cipline . Report 14, Bureau of Industrial Relations (Ann Arbor* The University of Michigan, 1 9 6 1 ), p. 169* in and accompanying emphasis on the rulesmu 5J 4, In a study of 300 arbitration cases regarding the frequency of the use of attorneys by tho parties, the following figures wore reported* Percentage of cases in which counsel were present for one, both, or noithor party* Neither Union only 19^8 50,0 7.5 1956 35.7 5 1965 21.1 7.9 .^ Company only Both 25,0 17.5 26,8 32.1 35.5 35.5 55 The figures clearly indicate tho increasing use of attorneys in arbitration proceedings in the cases within the study, particularly by companies. The study goes forward and examines tho qualifica­ tions of arbitrators and finds that tho percentage of arbi­ trators with legal training had incroasod from 5 3 percent to 6 6 . 3 percent over tho same period , ^ 6 This supports another writer's estimate that approximately two-thirds of the arbi­ trators who are members of tho National Academy of Arbitra­ tors are attorneys or have had legal training#5? .. p. 2 3 3 . -^Kafen, "A Study of Labor Arbitration--The Values and tho Risks of tho Rules of Law," p# 23^. 5 6 Ibid.. p. 2 3 3 . ^R o b o r t Coulson, "Labor Arbitration* The Insecure Profession," Labor Law Journal. Vol. 18, No# 6 , pp. 33°-3^3. U2 Finally, the study reports that arbitrators who were attorneys relied more heavily on precedence than did arbitrators without legal training,^® It was also reported that non-attorney arbitrators had increased their reliance upon precedence over the period studied* 59 Tho author con­ cluded that this phenomenon was likely due to a series of U.C. Supreme Court decisions issuod in i9 6 0 which will be discussed in a later section of this chapter* One suggestion for decreasing the time lag problom and formality of arbitration is to refrain from filing posthearing briefs . ^ 0 however* it is pointod out that, "if a party requests tho privilege of filing a post-hearing briof, it must bo granted, as part of a 'fair hoaring,,, • • • and that, "many arbitrations are closed without post-hearing briefs, but they are very desirable if the written statement prepared for tho arbitrator prior to the hearing was not full, or in tho light of matters which developed at tho hearing should bo for any reason supplemented • The Value of Precedence in A r b i t r a t i o n .— Writing "^hafon, "A Study of Labor Arbitration 1 and the Risks of the Rules of Law," p. 23*+* in 1952 in The Values ^^Ibid. ^Davey, "Restructuring Grievance Arbitration Pro­ cedures," p. 5 7 3 . Iowat ^Charles Updegraff, Labor Arbitration (Iowa City, State University of Iowa, 1951 )* P* 17* ^3 tho foreword of a text on arbitration, law Professor Smith statesi It is still too oarly to doterminc the full impact of arbitration on colloctive bargaining. The next decado should disclose whether tho recorded and pub­ lished decisions of arbitrators have developed some generalized thinking about collective bargaining prob­ lems which has become an important part of the utilized knowledge of bargainers and students of tho subjoct. If experience with other bodies of accumulated know­ ledge is any criterion— and I can think of no valid reason why tho field of labor rolations should bo sot apart as an excoption--we are likoly to see just such a development. Some may view this prospect with alarm based on a fear of stereotyped thinking and unduo reverence for precedent. This attitude seems to mo to chow a lack of understanding of the judicial process. It is simply contrary to every canon of progress to refuse in this field or any other to conserve tho accumulated wisdom and experience of tho problems as sound judgment may dictate, Seventeen years later, it is reported that arbi­ trators have ruled every which way on similar issues, pre­ cedents vary widoly and there is suspicion of ovoromphasis on "legalisms • Another writor comments i Tho precedential value of individual decisions is slight, partly because arbitrators pay less hood to precedent than courts do and partly because the great number of arbitrators means that on any given contro­ versial issue, a variety of differing opinions can be found, making it very difficult to predict which, if any, will have an impact on tho goneral trend of deci­ sions, Since there is no formal hierarchy, each opinion is as significant as any other. ^ Russell A, Smith, "Foreword to First Edition," Frank Hlkouri, Mow Arbitration Works. Tho Bureau of National Affairs, Inc•, Washington, D ,C ,, 1952, ^ " T a ki n g tho Grief Out of Grievance," pp, 78-82, ^ Ju lius G, Gotnan, "Tho Debate Over tho Calibro of Arbitration* Judge Mays and His Critics," Indiana Law Journal. Vol. 44-, No, 2 (Winter, 196?), p. 185. 44 In the study oarlier conductod by Hafon, tho author concluded* '*As a general observation it appears from the cases studied that arbitrators are rathor cautious about exercising discretion beyond the legitimate use of contract interpretation, persuasive or authoritative precedents, or pact practice• The distinctions drawn by tho author between persuasive and authoritative precedence wore that tho first was comprised primarily of other arbitration awards while the latter were defined as court cases and National Labor Board decisions. The author observed* "This suggests that although arbitrators are more concerned with justi­ fying their decisions by tho 'weight of authority* derived from general arbitration opinions, they have not yet begun to treat that authority as binding."^ Rcfercnco is made to the "common law" of arbitra­ tion^ and it is recognized that past arbitration docisions, while not controlling, are considered by arbitrators in thoir deliberations. Tho value of tho parties establishing a per­ manent arbitrator or "umpire" would appear to incroaso greatly tho predictability in the outcome of arbitration. However, over-reliance on past precedence is discouraged by Arthur holdberg, when acting as counsel for the American ^Kafon, "A Study of Labor Arbitration* and the Risks of tho Rulos of Lav/," p. 3 3 . 66Ibid>. p. 334, 6 7 Ibid.. p. 335. Tho Values 45 Utcolworkers Union, who stated the problem of arbitration precedence and predictability as follows* Hvory case is decided by a particular arbitrator. Every decision is based on particular facts on specific con­ tract language and on an evaluation by tho arbitrator of tho arguments made to him by tho persons who happen to represent tho parties in dispute. All theso factors are subjoct to variation as botwoen contracts. Con­ tracts change. Past practices vary. Bargaining his­ tory. Tho thinking of the arbitrators differs,. Linos of argument not put forth in one case but advanced in another way may well load to a different outcome . , . Goldberg then quotes from an arbitration award by P.alph Seward to state the case for precedence which is more prevalent in labor-managomcnt relationships which maintain a continuing or permanent arbitrator for a particular indus­ try* Technically, of course, no prior decision is binding on tho umpire. His task in ovory case is to decide the issues presented as fairly and wisely as ho can. It is obvious, on tho other hand, that one of tho pri­ mary purposes of the umpire system is to aid tho par­ ties in reaching a clear understanding of tho moaning of the agreement as applied in practice in tho plant. Holitigation of decided issuos--ropcatod attornpts to persuade an umpire to change an established inter­ pretation of the contract merely because one side or tho othor does not like it • • • cannot fail to defeat this purpose. Goldberg interpreted this quotation to his steel­ worker clients thusly* ^ Ar thur goldborg, "Introduction,** Steelworkers Handbook on Arbitration Issues. (United States Steelworkers of America, Pittsburg, Pa., I960), pp. xxvii-xxviii. ^ R a l p h Seward, Bethlehem Stool Company, Grievance 9266 and 9267. 46 For this reason it is oxtronoly important to know what arbitrators have said not only undor a particular con­ tract but undor contracts in tho stool industry when an issue of contract arises in tho grievance procedure. For the reasons already stated, prior decisions may not provide tho final answer, or the whole answer, but cer­ tainly thoy arc a factor which should bo considered• Goldbor^ then lists several clues to his clients on how to view arbitration awards* 1 ) hoaviost weight should be riven to prior decisions under the same contract by a per­ manent arbitrator, 2 ) decisions by other arbitrators or under other contracts have loss weight a;id are loss per­ suasive but aro more so if tho contract claims are the sane, 3 ) isolated decisions by &d hoc arbitrators are of loss significanco, and 4) general statements made by an arbitrator in a different case should bo treated with extra caution. It is noted by one writer that both management and labor keep book on arbitrators* awards and performance, thus indicating that both parties aro aware of significant differences between arbitrators' interpretations as well as tho importance attached to arbitration awards in their own industries. An unusual recognition of tho precedential value of arbitration is found in the Philadelphia school district contract, which states* ^°Goldborg, ‘'Introduction,1' p. xxviii. ^Robort Coulson, "Labor Arbitration* Profession," pp. 3 3 0 -3 4 3 . Tho Insocuro ^7 The Board agroes that it will apply to all substan­ tially similar situations tho decisions of an arbi­ trator sustaining a griovanco and tho Fodoration a^roos that it will not brine; or continue, and that it will not ropresent any onployeo in, any grievance which is substantially similar to a grievance denied by a decision of an arbitrator,?z The definition of "substantially similar" would appoar to invite arbitration rather than discourago it undor this language, but tho intent of the parties is obvious. Because of tho increasing complexity of arbitration, the AFL-CIC established in 1 9 6 9 an Arbitration Institute at the University of Illinois to give union representatives and staff members the special skills necessary to prepare and present arbitration cases, To briefly summarize— arbitration, as with any established institution--has some inherent problems. Among those which arc recognized are costs, time to com­ pletion, difficulty in securing information and hence dif­ ficulty in predicting outcomes. The increasing use of attorneys and resulting "legalism" is identified as ono area of concorn, The value of precedence regarding carlior arbitration decisions is questionable, particularly in ad hoc arbitration and permanent arbitration panels or "umpires" aro one way of increasing predictability in an industry or ^"Philadelphia Teacher Contract," reproduced in government Employees Relations Renort. Bureau of National Affairs, Inc., Washington, D.C., No, 303» Juno 30, 1 9 6 9 , pp. 111-112. ?3afl-CIC Nows, Vol. 13*^9 (December 7 , I 9 6 8 ), p, 1 . 48 occupation. Although the arbitration process contains problems, no suitable acceptable alternative has yot been conceived which adequately protects the disputing parties* rights and retains the voluntary aspects of conflict reso­ lution. Other Implications of Arbitration The Michigan School Board Association has cautioned against tho use of grievance arbitration and appears to prefer resolution of contract disputes through tho courts This reluctance by public employers to embrace grievance arbitration was noted by MERC chairman and private arbi­ trator Kowlott in a discussion of voluntary arbitration of interesti The opposition of public officials to arbitration as the terminal point in grievance procedure (an "A-B-C” of labor relations in the private sector), and tho enthusiasm with which public employees, including pro­ fessionals, have embraced the strike throat, does not augur well for resolution of collective bargaining issues by voluntary submission to an arbitrator.'* Some school boards* resistance to arbitration appears to bo based on several factors, including tho concept of a higher authority than a locally elected board, tho unpre­ cedented scope of issues subjoct to arbitration, and tho potential loss of control over employees. Attorney Keller, ^Clifford L. Cook, Jr., “From tho Executive Director's Desk," Michigan Dchool Boards Journal. Vol, XVI, To. A (June, 19o9). p. 3* 75}i0v/lott, Arbitration in the Public Sector, p. 262. writing in tho Michigan School Boards Journal, states. Compulsory arbitration moans a transfer of govern­ mental authority from tho legislative body elected by tho pooplo to a panel of so-callod exports operating on a caso-by-caso basis. This alone is enough to con­ demn compulsory arbitration in public employment • , • , Turning to another important problom, wo should rocognize that in public education there is a pronounced trend to control administrative docisions at tho col­ lective bargaining table. Included in this area aro such vital natters as the selection of administrators, instructional requirements, curricular development and change, and teaching methods In keeping with this concern for a vory broad scope of bargaining issues subject to arbitral interpretation, it is stated* "Once wages, hours, bonofits, and rights aro established, curriculum and instruction will become tho next logical areas in which to movo."?? Another writer commented t Professional employees, such as teachers, social workers, and nurses, have become more militant than ever before, Ko group of organized employees seems to have learned the art of negotiation faster than tho professionals, nor has any group been more invontivc in tactics or in expanding demands. Their organiza­ tions have introduced a significantly new principle in collective bargaining in the public service* to have a substantial voice in policy making. In tho area of government in which those professionals aro employed— especially in social service and education , , . tho government mission, tho manner of performance of the mission, and the technical devices used in tho mission Leonard A, Keller, "Public Collective Bargaining— A Management view," Michigan School Board Journal. Vol, XVI, Ko, 7 (September, 1 9 6 9 ), pp, 11-12, ^ L o sl i o J, Bishop, Collective Negotiation in Curriculum and Instruction. Association for Supervision and Curriculum Development, National Education Association, Washington, D.C., 1967, p. 50 nay bo decided by the organized employees and tho pub­ lic administrator These concerns recognize tho likely possibility that arbitrators will be ruling in areas whore they have had little technical experience but in which they will have broad contractural authority to render significant decisions in tho field of oducation. One writer believes arbitration means that the ultimate power of government will rost with tho arbitrator and that "arbitrator will begin to intro­ duce a now common law shaping tho mannor of controlling management-employee relations•"79 Two points of view exist regarding the scope of arbitrator authority authorized in the agreement# One position advocates the widest possible latitude in tho definition of a grievance on tho promise that any alleged grievance which is of sufficient concern to cause an employee or his organization to file a grievance is suffi­ ciently important to require tho parties, in tho interest of good personnel relations, to discuss and resolve tho issue.The other position would advocate a very strict and narrow limitation of tho power of tho arbitrator and tho subjects within the contract subjoct to grievance Frank Zoidlor, "Public Servants as Organizod Labor.11 Personnel. Vol. 46. No# 4 (Pontiac. Illinois. Aumist. 19S9), p. £L. 79Ibid.. p. 5 0 . ^°Davis, Gorshonson, ot a l ., "Rocurring Problems in Grievance Arbitration," p. 23, 51 arbitration* Grand Rapids, Michigan, attorney Clary roprcsonts this point of viow and cautions against accept­ ance of griovance arbitration without limiting its definition, lie advocates vory careful draftsmanship of tho arbitration clause and urges that arbitration not bo used as a substitute for authority of a public official*^ The impact of grievance arbitration upon manage­ ment personnel is believed another significant implication of grievance arbitration. One person comments* Middle management and first lino supervisors aro no longer free to issue orders as they please* today they must do so with the contract or agreement con­ stantly in mind. Tho unilateral porogativcs of manage­ ment to discipline or process grievances gives way when those functions come undor tho contract agree­ ment •82 Another writer sees a loss effective control by lay boards, a whittling away of discretionary authority of school boards and a pronounced trend to control administrative decisions• Apparently tho more existence of arbitration in a grievance procoduro has an effect on administrative treat­ ment of employees. Taylor obsorvos that most managements 81Jack R. Clary, “Pitfalls of Collective Bargaining in Public Employment," Labor Law Journal. Vol. 18, No. 7 (July, 1967), pp. 406-441. 82Zoidlor, "Public Servants as Organized Labor," P. 51. ^ A l a n Rosenthal, "Administrator-Toachor Relations* harmony or Conflict?", Public Administration Review. Vol. XXVII, ::o, 2 (Juno, 1 9 6 7 ), pp. 15^-161. 52 arc, by and largo, doing ovcrything in thoir powor to avoid arbitration and prefer to keep disputes "v/ithin tho family," QJ. Another writer in noting this effect comments that "tho parties cannot help but bo aware of tho available legal sanc­ tions (enforcement of an arbitration award) and while legal sanctions aro rarely used, they significantly affect the relationship in many instances• (Clarification supplied) h'oil Chamberlain conducted a study of the impact of unions upon management control which led him to concludo that erosion of traditional managerial authority had occurred, ho further observed that management tends to attompt to proscr a holding the line against union intrusion basod on the following foars, "The safeguarding of unifiod final authority, tho discharge of imposed responsibility, protection of efficiency, lack of union responsibility, inadequacy of union leadership, suspicion of union motives, and the fear of a changing economic system, rianagcmont, which were so inclined, attempted to carefully define management pcrogativos in this study, Tho reader, however, is left with the improssion that such James h. Taylor, "Preface," Arbitration and Indus­ trial Discipline. Dallas L, Jones, Bureau of Industrial ~ Relations (Ann Arbori The University of Michigan, 1961), p. vi, QK -'Summers, "Collective Agreements and tho Law of Contracts," p p , 533-53^* RA ouChamberlain, Tho Union Ch^llon^o to Management Control. p. 1 3 9 . 53 attempts aro likely not successful and that tho only foasible approach was to leave tho question up to the collective bargaining process, since tho issues and relations between the parties aro constantly evolving .® 7 Private sector arbitration appears to include emphasis on maintaining industrial discipline and control of the workors, while this factor does not appear to bo a major issue in tho public sector. AAA reports* "Tho most significant difference between grievance arbitration in the public and private sector is that discharge and dis­ cipline cases aro extremely infrequent in tho former*"®® This is believed to bo due to tho traditional forms of civil service and tonuro protections given public employoes against arbitrary discharge. Disciplinary issues, how­ ever, appear to bo tho single, most frequent issue in arbitration in tho private sector.®^ Tho implications of tho application of a common law in arbitration to schools are notod by the Michigan School Boards Association^ 0 with concern, for it is contrary to past strict legal intorprotation of public or^jloyer ®7 Ibid.. pp. 156-157. ®‘T ’orris Stono, "Foreword," Arbitration in Public gap3oyment■ oditcd by Estollo Tracy, American Arbitration Association, lbo W. 5 1 st Dtroot, Now York, 1 9 6 9 , p. xi. 39 Dale S. Beach, Tho rianagomont of P q o p I o at Work (low York* N.acnillan Company, 1965)* PP* 564-565. ^°Cook, "From the Executive Director's Desk," p. 3« 5^ rights. In arbitration common law it is stated that tho concopt or .just cause is gradually being developed on a caso-by-caco basis. "Today there is a growing acceptance of tho concopt of corrective discipline and also that the employee should not bo disciplined or discharged oxcopt for just cause . • . Tho importance of being familiar with common law principles in arbitration must bo recognized by omployers* Tho arbitrator exerts groat influence upon a company's disciplinary policy. Because ho usually has the powor to determine the validity of a rule under the con­ tract as well as tho appropriateness of tho penalty, disciplinary policy must bo shaped to meo±2 tho demands of arbitration and particular arbitrator.” A major promise underlying arbitration of contract grievance as a stabilizing factor in employee relations is that tho employer may wroak a wrong on tho employee and this porogativc is uphold. He nay later bo found guilty of a contract violation and required to make restitution. How­ ever, his original right to wroak the wrong is retained. To wit, An employee must attempt to comply with tho rules and performance standards in good faith. Ho must obey orders, even those ho believes aro incorrect, unless compliance with an order will ondangor his health or safety. If he believes ho is being treated unjustly, ho must use tho grievance procedures and must not attempt to take mattors into his own hands* i.e., ho must perform and then griovo.“3 ^Kaurico S, Trotta, "Insubordination," Hanagoment Porconnol Quarterly. Vol. 4, No. 1 (Spring, 1965)# p. 20. ?2Jonos, Arbitration and Industrial Discipline, p. 21. 93ibid.. pp. 17 and 18. 55 Other aspects of conmon law of arbitration apparently include* corrective discipline, duo procoss including for­ mal charges, burden of proof for discipline and discharge rosts with the employer, consistency, a penalty considered equitable by "just and reasonable men," no cause for action outside tho workplace, and proof of deliberate disobedionce. OiL These can be s t e m tests for a previously unfet­ tered employer. It has boon reported that grievances aro sometimes processed by employoe organizations for political purposes, ""nion officers, if they aro responsive to membership pres­ sures, as they must be in a democratic organization, are forced to represent an individual even at times to tho extent of taking his case to arbitration when they actually believe that such actions is not warranted•"95 are advanced for this* Two reasons 1) tho fact that an individual pays his dues and is entitled to help from tho union and the union is obligated to provide it--it is a major function of a union, and 2) tho fear and known hardship of unenqployraont prompts members to feelings of sympathy and boliof that an individual should be given anothor chance.9^ Despite tho recognition of tho political context in which some griev­ ances aro pursued to arbitration, Jonos concludod 9*j'lbid.. pp. .16-20,. 95ibid.. pp. 1*4-1-165. p. 141. 56 • although political consideration plays an important part in the decision to arbitrate some cases, tho dosire to correct bcliovod injustices is also an important reason for arbitration. In fact, it would appear to be tho basic roason in most instances."^ To capsulo tho literature in this area--Arbitration of grievances docs restrict management *s right to freely change conditions of employment. Tho omployer must be con­ scious of tho rules of tho relationship with employees and tho fact that an arbitrator has tho authority to provide justice to tho employee if abuses aro perceived. Some school boards aro foarful of the scope of jurisdiction held by arbitrators over their employoo relationships and educational mission. Knowledge of the common law in arbi­ tration is important for management to operate offoctivoly. Political or tactical reasons may exist for tho pursuit of an apparently moritloss grievance but in most instancos nriovancos aro gonorally appeals for correction of alleged injustices• Arbitration and tho Law V/hilo arbitration appears to bo a judicial process and tho arbitrator a judge, it is actually a form of selfgovernment agrood upon by the contracting parties• In arbi­ tration tho partios have no right to a jury trial, tho 97lbld.. p. 131. 57 arbitrator is both judge and jury. In a court of law tho procedures aro formal and in arbitration may bo quite informal* Further, a judge is required to follow precedence by other judges while tho arbitrator is undor no obligation to follow precedented opinion by other arbitrators. In courts of law thoro is tho opportunity to appeal to higher levels of tho court system whilo there is no appeal beyond the arbitrator except in special cases. Since arbitration may be considered as a form of self-government undor which both parties resolve their differences, quostions arise concerning undor what circum­ stances an arbitrator's authority might bo ovorrulod. What is tho practice when one of the partios, upon receipt of an adverse ruling, refuses to comply with the award or oven to participate in arbitration, where that party beliovos arbitrator authority is unwarranted? Those and othor quos­ tions have arisen through tho history of labor arbitration and tho courts have boon called upon to clarify tho legal status of labor arbitration. It should be noted thati . • • the law does not enter tho picture unless it is summoned by ono of tho partios. Tho law is available for the purpose of forcing a party to arbitration when ho is unwilling to do so, and of forcing tho party to obey an arbitration which ho is refusing to obligo. The law is called to tho scone when only ono of tho partios is dissatisfiod with tho working of tho arbi­ tration process. As long as arbitration and its results aro voluntarily accopted by tho parties and 58 as long as noithor party resorts to tho courts the law loaves them strictly a l o n o . 9 8 Tho jurisdiction solely by tho partios. tllo arbitrator is determined "Ko has no right to oxcoed the powers oxprossly grantod to him. can bo sot a s i d c . " ^ If exceeded, his award t\s tnight bo expected, individual col­ lective bargaining agreements vary widely in thoir language and honco the jurisdiction of tho arbitrator for tho inter­ pretation of tho contract may also vary widely. The fol­ lowing clause would roprosont a broad jurisdiction* "Any differenco or dispute arising botwoon tho district and tho Association or its members shall bo rosolvod on acccptanco of tho following grievance procoduro.** Undor this typo of clause, tho arbitrator is placed undor few limitations and may determine practically any matter of dispute between tho partios A more restrictive clause might bo* "The arbitra­ tor is limited to tho interpretation and application of tho express torms of this Agroomont, and he has no power to alter, add to, or subtract from or modify any terms of the arrconont • , • This typo language may bo overly restrictive and it is suggostod that a far more effective 98 Paul R . Kays, Labor Arbitration--A Dissenting- Viow (I:ov; Haven, Conn.* Yalo University Press, i9^<5), pp. 20-21. 99 ■^Trotta, Labor Arbitration, p. 81. “ “lliiji., p. 8i. 101Ibld.. p. 83. 59 way to limit tho range of arbitrator authority is to state oxactly which matters he is not to handle. n no It should bo further noted that such attempts to limit the arbi­ trator's authority may well bo for naught because of a ^rowing but unorthodox view that tho arbitrator must not only consider the language of tho contract but all existing state and federal law as wcll.10^ Since tho stato and federal court system hiorarchy is ultimately subservient to the United States Supreme Court, it seems desirable at this point of review to look to that body for information regarding its viow of labor arbitration. Particularly is this pertinent if one accepts Stoibor's analysis of trends in public employee bargaining and his belief that tho developing trend is to follow existing laws govorning labor-managemont relations in tho private sector except for the prohibition against tho striko 102Ibid.. p. 8^. 103Road the arbitration award by Robert Howlott in V/arron Consolidated Schools (67-1 ARB & 8228 1 9 6 7 ). Howlott pursues this reasoning in Simonizing Company (701-ARB QOZk1 9 6 9 ) whore ho concludod limitation on hours of work of female employoos undor stato law was superseded by tho pro­ visions of federal law, tho Civil Rights Act, and Equal Protection Clause. 10l+Jack Steibor, "Collective Bargaining in the Public Sector," p. 6 5 . 60 Important Fodoral Court Decisions While it is not within the scope of this study to attempt an analysis of various court decisions regarding grievance arbitration, it is helpful to briefly note those which aro considered of particular significance to labor arbitration. Tho writers of labor law arbitration commonly view tho first of a series of significant U.S. Supremo Court decisions as that of the Lincoln Mills case in 1 9 5 7 * ^ ^ An interpretation of that decision was that the Court affirmed four basic principles* 1. That either party could sue in the federal courts for enforcement of a collective agreement. 2. That fodoral rather than state law should bo con­ trolling in such suits. 3. That an agreement to arbitrate disputes is enforce­ able in federal courts under federal law rather than in state courts undor various state laws. That tho Norris-LaGuardia Act, which limits the issuance of injunctions by federal courts in labor disputes, does not apply to a union's suit seeking enforcement of an employer's promise to arbitrate.10& It should be noted that while this case and othors considered by tho U.S. Supreme Court deal with issues arising undor collective bargaining contracts subject to the federal 10^Toxtilo Workers Union v. Lincoln Mills. 353 U.S. ® (1957 ). 106prasOw and Poters, Arbitration and Collective Bargaining, p. 24-6. 61 Taft-Hartloy Act, the controlling view of that court would be followed by the state court system where a public employee bargaining lav/ is basically similar to the federal law. Such is the caso in Michigan, A sorios of three concurrent decisions by tho U.S, Supremo Court in I960, gonorally referred to as the Trilogy 107 or Stoolworkers Trilogy*1 * r are commonly viewed as tho most significant for determining tho general attitude of that court toward tho arbitration process, Tho following extracts from those decisions appear to place that body squarely in favor of encouraging and supporting labor arbitration* The function of tho court is very limited when tho parties have agreed to submit all questions of con­ tract interpretation to tho arbitrator. It is con­ fined to ascertaining whether tho party seeking arbi­ tration is making a claim which on its face is governed by the contract. Whether the moving party is right or wrong is a question of contract interpretation for tho arbitrator. In these circumstances tho moving party should not be deprived of tho arbitrator's judgment, when it was his judgment and all that it connotes that was bargained for. The courts, therefore, have no business woighing the merits of tho grievance, considering whether there is equity in a particular claim, or determining whether there is particular language in tho written instrument which will support the claim. The agreement is to sub­ mit all grievances to arbitration, not moroly those which the court will deem meritorious. The processing of even frivolous claims may have therapeutic values of which those who aro not a part of tho plant environment may be quite unaware. ^United Steelworkers v. American Manufacturing yQ •. 3 6 3 U.s. 5 6 ^ (1 9 6 0 ;* United Steelworkers v. warrior & Gulf i.'avi^ation Co.. 3 6 3 U.S. 574 (l960)t United Steelworkers vt Enterprise Wheel & Car Corp., 363 U.S. 593 (i960). 62 The union claimed in this case that the company had vio­ lated a specific provision of the contract* The com­ pany took the position that it had not violated that clause* There was* therefore, a dispute between the parties as to the "meaning, interpretation and applica­ tion" of the collective bargaining agreement. Arbi­ tration should have been ordered. When the judiciary undertakes to determine tho merits of a grievance under the guise of interpreting the grievance procedure of collective bargaining agreements, it usurps a function which underflthat regime is entrusted to the arbitration tribunal. ° The above case was brought by the union to compel arbitration as was the followingi Courts and arbitration in the context of most commercial contracts are resorted to because there has been a breakdown in the working relationship of the partiesi such resort is the unwanted exception. But the grievance machinery under a collective bargaining agreement is at the very heart of tho system of industrial self-govern­ ment. Arbitration is the means of solving the unfore­ seeable by molding a system of private law for all the problems which may arise and to provide for their solu­ tion in a way which will generally accord with the varient needs and desires of the parties. The proces­ sing of disputes through the grievance machinery is usually a vehicle by which meaning and content are given to the collective bargaining agreement. Apart from matters that the parties specifically exclude, all the questions on which the parties dis­ agree must therefore come within the scope of the griev­ ance and arbitration provisions of the collective agree­ ment. The grievance procedure is, in other words, a part of the continuous collective bargaining process. It, rather than a strike, is the terminal point of a disagreement.1^9 Finally, the third of the series dealt with a union, which after winning a favorable arbitration award, was com­ pelled to seek court assistance to gain compliance with the inO United Steelworkers v. American Manufacturing Co. 109United Steelworkers v. Warrior & Gulf Naviga­ tional Go. 63 award t The refusal of courts to review the merits of an arbi­ tration award is the proper approach to arbitration under collective bargaining agreements. The federal policy of settling labor disputes by arbitration would be undermined if courts had the final say on the merits of the awards * . , the arbitrators under these col­ lective agreements are indispensable agencies in a continuous collective bargaining process* They sit to settle disputes at the plant level--disputos that require for their solution knowledge of the custom and practices of a particular factory or of a particular industry as reflected in particular agreements* When an arbitrator is commissioned to interpret and apply the collective bargaining agreement* he is to bring his informed judgment to bear in order to reach a fair solution of a problem. This is especially true when it comes to formulating remedies. There the need is for flexibility in meeting a wide variety of situa­ tions* The draftsmen may never have thought of what specific remedy should be awarded to meet a particular contingency. Nevertheless, an arbitrator is confined to interpretation and application of the collective bargaining agreement* he does not sit to dispense his own brand of industrial justice* He may of course look for guidance from many sources, yet his award is legi­ timate only so long as it draws its essence from the collective bargaining agreement. When the arbitrator's words manifest an infidelity to this obligation, courts, have no choice but to refuse enforcement of the award * Thus it would appear that tho highest court shows great reluctance to intervene into what is considered a private contractual agreement between the parties to settle their disputes by arbitration. The Supreme Court also recognized the necessity of • requiring the parties to exhaust arbitration before seeking court relief by stating in a later opinion that the Qorp. H O United Steelworkors v. Enterprise Wheel & Car 64 individual must attempt the use of the grievance procedure,11*and in that same opinion also recognized the problem of parallel jurisdiction which creates opportunities for employers to delay the implementation of an award. It is conceivable that a teacher grievance alleging a disciplinary action by a school district could involve the filing of an unfair labor practice before the Michigan Employee Rolations Commission, the submission of a griev­ ance to an arbitrator, recourse to the state or federal courts for alleged breach of contract or denial of con­ stitutional rights and also referral to the Michigan Tenure Commission, The attitude of restraint by the courts iB, of course, helpful in such a situation. While no cases could bo located where the MERC has* ruled on the subject of parallel jurisdiction, its chairman has indicated a desire to remain aloof from such questions should that agency be confronted with the problem,11^ It is not known what the attitude of the Teacher Tenure Commission might be if faced with such a hypothetical situation, Michigan Decisions In Michigan the question of whether arbitration was even possible for public employees was raised as an issue 543 (1 wllov & £ons* Inc.. v. Livingston. 3 3 7 U.S. 112Robert 1. Howlott, "State Labor Relations Boards and Arbitration," Labor Law Journal, Vol. 17, No, 1 (January, 1966), pp. 22-35. 65 in 1 9 6 7 , Prior to that time there were no court rulings and cautious or conservative school districts took the position that, lacking specific authority, schools were not legally eligible to enter into arbitration. Other school districts took a more liberal position that the districts had the power to engage in any action not speci­ fically prohibited to them. At tho request of State Senator Bursley, Michigan Attorney General Kelley was called upon to answer tho ques­ tion* "Do Boards of Education have lawful authority to include in their master contracts with representatives of their employees a clause calling for compulsory arbitra­ tion." Tho Attorney General issued an opinion that distncts did not have such authority 113 and thereby created considerable confusion among the school districts during the 1 9 6 7 bargaining period. As noted by labor relations specialists, the attorney general’s opinion was not clear on one major point--it did not differentiate between com­ pulsory and voluntary arbitration nor was the usage consis­ tent with the definition in tho practice of industrial rela­ tions ^ ■^■^Opinion of tho Michigan Attorney General, No. ^573, May 26, 1 9 6 7 . H^Gharlos T. Schmidt, Jr., Hyman Parker, and Bob *°Pas. A Guide to Collective negotiation in Education (-ocial Science Bureau, Michigan State University, East Lansing, Michigan, 1 9 6 7 ), p. 1 2 . 66 Compounding tho confusion during this period was a ruling one month earlier by the Michigan Employment Rela­ tions Commission finding the Oakland County Sheriff's Depart­ ment guilty for refusing to bargain on griovanco arbitration and striking down that department's argument that grievance arbitration was illegal.11^ This condition of conflicting rulings likely contributed to the collective bargaining dif­ ficulties encountered by school districts in tho summer of 1967, Finally, in October of that same year, Berrien County Circuit Court handed down a decision specifically ordering a school district to arbitrate a grievance arising under a collective bargaining agreement* this repudiated the earlier opinion of tho Michigan Attorney General. £mbodiod in the decision by Judge Kerns wore the following comments * Unless the law of this state prohibits school dis­ tricts from agreeing to binding arbitration of griev­ ances of their employees undor their collective bar­ gaining agreements tho defendant in this caso is by the terms of its written contract . . . obligated to proceed with . . • binding arbitration of tho griev­ ances • • . • In other matters (contract claims, valuation dis­ putes, insurance claims, etc.) the Michigan legislature and courts have favored arbitration as an efficient, fair, and usually inexpensive means to resolve disputes. The Attorney General's opinion is as to conditions and rights before tho contract, not after tho contract itself is voluntarily made. 115Mattcr of Oakland County Sheriff's Department, GLI'IS Case ho. C-66 F63, April, 1967.. 67 Certainly where no law or public policy prohibits a contract on behalf of public employees containing a provision for binding arbitration of issues within tho contract itself, tho contract, like any other contract, must be enforced by the court• and, Having found that tho parties hereto could have entered a contract providing for binding arbitration of disputes within the terms of the contract itself and did so, the prayer of plaintiff for an order directing defendont to proceed with final and binding arbitration of tho grievances . . . is granted, Appeals from Michigan School Arbitration Awards To date three school districts in Michigan have initially rofusod to comply with arbitration awards. These awards are included in tho population of this study. In tho Dearborn # 8 school district an arbitrator sustained teacher grievances rogarding disputes ovor com­ pensation for extra duty and ordorod tho district to pay twelve teachers monies ranging from $400 to $1 ,2 9 5 , 2 5 for a 117 total amount of $9*029,09, Following a four-month refu­ sal by tho school district to pay tho award, the Association sought a court order of summary judgment. On February 5* 1 9 6 9 , a circuit court judge ordered a partial summary judg­ ment for throe of tho grieving teachers in a total amount of $3,229 plus five percent (5^) interest from May 27, 1 9 6 8 , •l1 ^ ■L-LODocision of Circuit Court Judge Kerns, Local 953 ^nd Council 55 of AFSCME v. School District of Benton Harbor,October 12, 1 9 6 7 , Berrien County, Michigan, 11^Dearborn #8 Education Association. AAA #5430 0113 68 (a. David Acofi, I9 6 8 ). ' 63 to date of payment and adjourned the othor pending action until a later date.1-*-® In the Flint public school system, a grievance was filed by tho Association on behalf of 200 community college teachers who had requested payment for loss of vacation time when tho school district unilaterally changed the opening date of school. Tho arbitrator found for tho teachers and ordered the school district to pay tho 200 community college teachors an average sum of 3200 each for a total cost of $^0,000, Tho school district appealed tho award to the Genesee County Circuit Court. Circuit Court Judge Newblatt uphold the award, rejected the school district*s contention the arbitration was illegal and emphasized* . • • the parties bargained for binding arbitration. They did not bargain for arbitration subject to judi­ cial review of the findings of the arbitrator . . . . If the board dislikes it, if it thinks tho arbitrator was unwise or inept, it cannot complain because "the board nevertheless received what it bargained for,1-*-? The third known appeal of an arbitration award in tho Michigan public schools has occurred in the Flint sub­ urban school district of Carman, whore two grievances were ruled upon simultaneously by an arbitrator. Tho teachers grieved non-compliance with tho collective bargaining •1"lQ J,1°S e arbom //8 Education Association v. D o a r b o m ^8 Board of Education^ Civil Action N o , 121191, Circuit Court Judge, Victor J. Baum, February 5, 1969, Wayne County, Michigan. H 9 piint Education Association v. School District of the Gitv of Flint. Civil Action 1274^ Circuit Court Judgo Stuart A, Newblatt, 1970, Ccneseo County, Michigan, 69 agreement for not rc-enploying two probationary teachors• Tho arbitrator split the decision, upholding tho district's right to terminate the services of one teacher but ordering the district to offer tho other toachor a contract for the 1 9 6 9 - 7 0 school year, pay the difference between tho amount the teacher received by teaching in another school district in 1 9 6 8 and what she would have rightfully rocoivod if employed at tho Carman district and to pay mileage at the rate of ten cents a mile for any additional miles she had to travel to and from work. 120 The district filed a notion to reverse the arbi­ tration award in ionescc County Circuit Court. There, fol­ lowin'" appearances by both parties, Circuit Court Judge Baker held for tho district, 121 stating tho arbitrator had exceeded his authority and citing an Appeals Court ruling"*-22 currently on appeal by the MEA bofore the Michigan Supreme Court on a similar issue. Thus tho outcome of this over­ ruling of an arbitrator's award in a Michigan school dis­ trict was not final at this writing. 12 0 vhe Carman Education Association and the Board of Education of the Carman School district. Flint. Michigan. AAA h o , 5^30 0 3 1 6 68, (Howard A. Colo, 1 9 6 9 )• 1P1 Carman Education Association and Thomasino ■nlidzich v. Carman School District. Civil Action lb 389, (circuit Court Judge John V/. Bakor, October 29, 1 9 6 9 ;, Cenesce County, Michigan. 122Mnnro v. 51k Bat)ids Schools. 17 Mich. Appeal 368. 70 Summary of tho Litorature This chapter has dealt with a review of the litera­ ture on grievance arbitration both in tho general context and as it relates to arbitration in the Michigan school dis­ tricts . It is noted that arbitration is a complex process involving a number of considerations. The first area of review contains further defini­ tion of voluntary grievance arbitration as distinguished from commercial, rights, interest, ad, hoc. advisory, per­ manent, and compulsory arbitration. Inclusion of grievance procedures in labor agreements are identified as a necessary stabilizing factor in the collective bargaining process, Tho major sources for securing arbitrators are identified and the American Arbitration Association was reported to bo the primary source of arbitrators. During clarification of the role of tho Michigan Employment Relations Commission in mediation, fact-finding and arbitration, it was revealed that agency no longer accepted requests for resolution of griev­ ances arising from existing contracts. The second portion of the review considers some of tho problems encountered in tho arbitration process. Time- lag difficulties, high costs, excessive formality and tho ambiguous place of precedence in arbitration are identified. In 1 9 6 8 tho Federal Mediation and Conciliation Service reported an average griovance took 2 3 5 days from date of filing to resolution by an arbitration award. Only four 71 percont of all grievance arbitration awards issuod are reported to be published and available for inspection, making substantial research in this area difficult, Arthur ioldberg, when act inf as general counsel for the U.S. Steel­ workers, commented on the subject of arbitration precedence and recommended highest priority be given to awards in tho same industry, by tho sane arbitrator under a common con­ tract, The persuasive value of ^d. hoc arbitration awards arc questionable* A figure of $513*12, as the average arbitrator foe in 1968, is reported but figures for attor­ ney fees, administrative costs and attondent expenses probably push tho total bill for arbitration much higher. Other implications of rriovanco arbitration are discussed in tho third area of review. Arbitration is reported to have impact on management freedom, restricting some freedom previously enjoyed, Sevoral writers, repre­ senting school board concerns, have commentod regarding tho usurption of publicly elected authority by private arbi­ trators over a broad scope of bargaining issuos--much broader than is common in industrial bargaining. It is reported that discipline and discharge are the most frequent issues in industrial arbitration while that is not true for public sector arbitration, A common law does exist in arbitration and includes such concepts as "just cause," requirements for employee obedience absent danger to health and safety, and progressive discipline. 72 Tho final portion of this chapter deals with tho legal aspects of grievance arbitration, A contrast between the judicial and arbitral process was presontod and a brief review of the landmark decisions by tho United States Supreme Court regarding arbitration was made# It appears that courts will enforce arbitration awards and do encour­ age private resolution of collective bargaining contract disputes, Tho potential for conflict duo to parallel juris­ dictions with labor agencies and various courts is pointed out to the reader, A brief legal history of school arbitration in Michigan was presented, including tho conflicting opinions of MF3C and the Attorney General, with final resolution by a circuit court enforcing tho school district obligation to arbitrate contract disputes whore an arbitration clauso is included in their contract. Finally, three Michigan school district appeals of arbitration were reported, showing in two instances the courts had uphold arbitration awards and that, while tho third court overruled the arbitrator, the issue is unre­ solved because of a similar issue presently before the state Supreme Court, Tho next chapter will present the methods and pro­ cedures used in the study. CHAPTER III METHODS AND PROCEDURES This chapter deals with a description of the methods and procedures used within the study* It sets forth the population, sources of data, and the manner in which the data are compiled* The objectives of the study are stated and classifications are developed for determining the specific relationships to the problems posed* Finally, the assumptions and limitations of the study are described. Procedures No hypotheses wore generated for this study due to the early exploratory nature of the study and tho fact that no cause and offect relationships were expected to be dis1 covered. The study includes the total population of arbi­ tration awards under examination and therefore sampling techniques were not used nor were tests of hypotheses required. Generalizations to a population other than those of the study are not to be inferred* The study utilizes that technique referred to as ^George J. Mouly, The Science of Educational Research (New York* American Book Company, 1963;, p* 88. 73 7b direct content analysis, 2 which requires tho establishment of precise classification, and is in keeping with the intent of tho study, which was to establish the present state of grievance arbitration affecting teachers in Michi gan public schools* This technique is reported to be of particular benefit in descriptive studies for use by admin istrators and of particular value to the field of educa­ tion. ^ The format of the study and reference notation b follows that recommended by Turabian, as suggested by the Michigan State University School for Advanced Graduate studies.^ Population of the Study and Sources of Data The sources of data for the study wore comprised of the original arbitration awards as reported to the two major teacher organizations in Michigan, and to the Michi­ gan School Boards Association. A further search was con­ ducted in Michigan newspapers and labor and arbitration periodicals in the event additional, but unknown, awards ^Walter R. Borg, Educational Research (New York* David McKay Company, Inc., 1963), pp« 256-260. ^Mouly, The Science of Educational Research, pp. 281 -2 8 2 . lL Kate L. Turabian, A Manual for Writers. 3rd Edi­ tion Revised (The University of Chicago P r e s s , 1967)* ^Patricia Fitzpatrick, University Guide to the Preparation of Theses (School for Advanced Studies, Michigan State University, East Lansing, 1968). ?5 existed; however, no additional awards were located. Inquiry was directed to Mr, Hyman Parker, executive director of tho Michigan Employee Relations Commission, to determine whether that agency had assigned an arbitrator to a school grievance dispute and no referrals were reported. Contact with the Detroit area office of the Federal Mediation and Conciliation Service resulted in referral to the Washington, D.C. headquarters. A written communication was received from that agency indicating no knowledge of Michigan public school arbitration awards which had been administered by that agency. Copies of arbitration awards administered by that agency are forwarded from the regional offices to Washington, D.C., held for one year, and then forwarded for file storage at Fort Monmouth, New Jersey. There, the awards arc arranged by file number, making further search difficult. This step was considered to be probably unproductive for purposes of this study. Inquiry was directod to tho Detroit regional office of the American Arbitration Association, resulting in a refusal by that agency to permit examination of their files. Two reasons were advanced; first, the awards are filed by an assigned number so that without prior knowledge of the number such a search would be difficult in view of the large volume of awards administered by that agency each year; secondly, the arbitration awards are considered the property of the participating parties and could only be 76 released by one of the parties. Contact was established with Detroit Federation of Teachers requesting arbitration information and it was learned no arbitration awards have been rendered affecting teachers in the Detroit public school system since the introduction of formal collective bargaining in that dis­ trict. Mrs. Riorden, DFT president, reported the Detroit collective bargaining contract does not contain grievance arbitration except when both parties agree to submit an issue to arbitration. Visits wore made to tho East Lansing headquarters of the Michigan School Boards Association, the East Lansing headquarters of the Michigan Education Association and to the Detroit headquarters of the Michigan Federation of Teachers. At these offices the arbitration awards in the files of the organizations were examined and the specific information sought for tho study was rocorded from each arbitration award. Mr. Clifford Cook of the MSBA, Mr. Thomas Pattorson of tho MEA, and Mr. Henry Linne of the MFT were the persons contacted who made access to tho infor­ mation for this study possible. It should be noted that only the MEA had a sys­ tematic policy of filing arbitration awards, duo primarily to that association's policy of sharing costs with its local units of grievance arbitration costs. Therefore the cost data for arbitrator's fees are limited primarily 77 to school districts where MEA affiliated units were the representative teacher organization. The search produced a total of 58 school arbi­ tration awards affecting Michigan teachers, in which 6 5 grievances were involved. Preliminary examination of the awards resulted in discarding one award involving the Pentwator school district because it was concerned with interest arbitration. Another award issued for the Oscoda Area school district was determined to be a non-teaching employee grievance and was discarded* Finally, an arbi­ tration award issued in the Royal Oak school district was not included because it was limited to advisory arbitra­ tion. A list of tho awards contained in the study, including tho school district, date of award, grievance issue, and outcome are contained in Appendix A. Tho awards are arranged in chronological order. Objectives of the Study As noted in Chapter I, the purpose of tho study was to explore, investigate, analyzo and describe the nature of grievance arbitration in tho Michigan public schools since the enactment of the Michigan public Employeo Relations Act of 1 9 6 5 * The objectives of the study were derived from the search of the literature on grievance arbitration as revealed in Chapter XI of the study* Two objectives were identified. The first was to attempt to determine whether a now common law arising from 78 rrievance arbitration could bo discerned in tho awards rendered in the public schools. Tho second objective was to secure specific information about the arbitration pro­ cess itsolf from the body of awards. For purposes of determining tho answor to the first objective it was considered nocossary to establish which authorities were relied upon most frequently by arbitrators in arriving at their decisions. In addition to the authori­ ties revealed, it was considered necessary to determine the nature of tho disputes and their outcomes, and the most common defenses relied upon by school district authorities for their action prompting tho grievance. Finally, the remedy ordered whore a violation was determined by the arbi­ trators would reveal the extent of arbitral authority and import, It was assumed that from this information a pattern could bo discerned as to whether arbitrators ruled with any decree of consistency on certain classification of disputes and the general nature of remedies ordered thereof. Consis­ tent patterns of defense by school district authorities and their relative successes could also bo oxaminod. Therefore data wore extracted from the awards in tho study to answor the following questions* 1-1. Which authorities wore relied upon by arbitrators as basis for decisions they have ronderod in Michigan public school gricvanco disputes? 79 1-2. What types of issues wore most often in dispute as evidenced by their frequency of appearance in arbi­ tration awards? 1-3. 'What wore the outcomes of tho disputed issues? 1-4. What wore the nature of tho remedies provided by arbitrators when they decided that a violation of tho collective bargaining agreement had occurred? I-5• What wore tho most common employor arguments raised in defense of a disputed action? To secure information regarding the second objective it appeared appropriate to center upon tho problems identi­ fied in Chapter II to determine their prevalence in school arbitration. It was deemed to bo of interest to examine the actual time periods involved in school arbitration, as well as costs involved, and the degree of formality attached to the process. Additionally, the background of legal training and oxporience possessed by arbitrators would be of intorost in the study. Finally, tho method of selection of arbitrators would likely reveal the location of informa­ tion for future research, should one or several primary sources be so indicated. Therefore, tho data wore examined to answor the following questions* II-l. What were tho time periods involved in resolution of contract disputes which utilize the arbitration pro­ cess? 80 II-2 • V/hat wore the costs attached to arbitration of school grievances? II-3* V/hat persons wore being used by tho parties of dis­ pute in presenting their relative positions? II-4. How often were writton briefs used in school arbi­ tration proceedings? II-5* v/hat procedures were being used for the selection of an arbitrator by the parties? II-6. v/hat was the background and training of the arbitra­ tors? The classification and analysis of tho data would proceed in accordance with the objectives stated above and in answor to the specific questions posed in tho study* Classification and Analysis of the Data 1-1. To secure definitive information regarding the source of authority used as the basis for an arbitral decision tho following classifications wore created. Tho frequency of response would indicate the major authorities relied upon by arbitrators. The determination of classi­ fying this area was considered tho most difficult task in the study. A - State Statutes and Judicial and Agency Decisions B - Foderal Statutes and Judicial and Agency Decisions C - Past Practice in Local School D - Industrial Arbitration Precedence E - School Arbitration Precedence 81 F - Contract Language G - Merits of Instant Case H - Intent of tho Parties I - Other 1-2. To obtain classification of issues submitted to arbi­ tration, the following were created. The frequency of occurrence would identify tho most disputed areas and per­ mit reference to tho outcome of the disputes. The issues were classified as follows* A - Leave Benefits 3 - Compensation for Additional Duties C - Discharge D - Transfer and Promotion E - Definition of Working Day F - Non-reappointment to Non-tenure Position G - Basic Wages II - Other 1-3 • The outcome of tho issues submitted to arbitration wore simply classified as "sustained'* and "denied" to indi­ cate whether tho moving party (employee) was supported in his grievanco. The total for outcomes was noted as well as tho percentage for each issuo clarification. Tho remedies which were ordered by arbitrators upon finding a violation had occurred wore classified as follows* A - Reappointment B - Back Pay 82 C - Additional Payment D - Cease and Desist Protested Practice E - Take Affirmative Action F - Other I -5 , For purposes of classifying the most common arguments used by school authorities in defense of a disputed action* it was anticipated that several defense arguments might bo raised. The problem of discerning what appeared to be the major defense was considered a most difficult process in tho examination of awards. Tho following arguments were anticipated t A - Past Practice B - Intent of tho Parties C - Contract Language D - Emergency Conditions E - Non-arbitrablo F - Othor It was anticipated that a common dofense might be that tho issue was not subjoct to arbitration. To soeuro information regarding tho actual arbitra­ tion process in school arbitration, these categories were createdi II-l. To permit an assessment of the actual time trans­ piring in tho grievance process, it was determined to ascertain tho longth of time involved from tho original filing of tho griovanco to the final date of the award. 83 Additionally, it was considered of interest to determine the length of time from the original filing of a grievance to date of hearing and tho time period between the hearing and the final date of award. Median timos and extreme ranges wore to be noted. II-2. To determine costs of arbitration it was decided to assemble tho information on file with tho cooporating organ­ izations and present that which was available. II-3. To determine tho degree of attorney utilisation by tho parties, notation was mado in each instance as to whether the partios* representatives wore attorneys or other­ wise and those instances whore neither party was represented by an attorney. Tho frequency of use was to bo reported in percentage form. 11-^. The simple presence of writton briefs was indicated as another aspect of the problem of formality identified in Chapter II, II-5. For determining tho method of solection of arbitra­ tors, tho American Arbitration Association and local deter­ mination were tho categories for separation. II-6. To dctomino tho background and training of arbitra­ tors, they were classified as attorneys or non-attorneys.^ In addition their membership in tho National Academy of £ °Found at Labor Arbitration Cumulative Digest and Table of Cases. The Bureau of National Affairs, Inc•, Washington, D.C., 1 9 6 9 , p. H 6 9 . 84 Arbitrators would bo noted to indicate arbitration experi­ ence and professionalism.? Assumptions and Limitations The study was based on tho assumption that it con­ tained the total population of all grievance arbitration awards issued as a result of disputes arising from interpre­ tation and applications of collective bargaining agreements existing between public school teacher organizations and their respective employers. This presumed that all the awards in tho study would bo known to their respective state organizations. The possibility this would not bo true was considered remote, as only eleven non-affiliatod teacher bargaining units were reported in the state.® It was further presumed that tho sought information would be included in the text of the arbitration awards. Limitations to this assumption included recognition that arbitration costs were not included in the awards but gained from the files of tho Michigan Education Association. Preliminary examination of several arbitration awards ^Thirty-two members of Michigan residence in National Arademv of Arbitrators (Membership lists 1969-70). 2412 Grant Building, Pittsburg, Pennsylvania, 15219* ®Unpublishod Report to MEA Board of Directors, December 1 0 , 1969* listing those as follow* North Dearborn Hoights, Bridgonan, Frankenmuth, Kingston, Mancolona, Dickenson-Iron County Intermediate, Baldwin Township, Grand Rapids Junior College, Macomb County Community College, Oakland University and Schoolcraft Community Collego. 85 revealed they variod in longth and, therefore, comprehen­ siveness in the amount of information contained in the awards• As noted in an oarlior study of tho formality of arbitration, the examination of tho decision making process is subject to qualification regarding tho true basis for a decision, Tho author noted that his study, as this study, was limited by , • • the fact that the weights and sources of givon precedents are not always clear from written opinionsi that prior cases may be followed or rejoctod without any indication to that effect in tho written award* that arbitration decisions aro not necessarily attempting to conform to tho procedural or substantivo standards of a common law,9 Kevertheless, the material prosontod hore should further knowledge of what has occurred in arbitration in the Michi­ gan public schools and promoto a more knowledgeable dis­ cussion of the subjoct. Summary This chapter has presented tho methods and proce­ dures used within tho study. The procedures usod included classification and analysis of data to provide an empirical base of information in tho exploration and description of grievance arbitration in tho Michigan public schools since onactncnt of PERA. Tho population of the study includes all ^Hafon, "Labor Arbitration--The Values and tho Risks of tho Rule of Law," p, 231. 86 known arbitration axvards issuod to March 1, 1970# The sources of data are derived from analysis of the arbitration awards on file at tho two state teacher organizations' headquarierb and at tho headquarters of tho Michigan School 3oards Association. To accomplish the overall purpose of ejqoloring and analyzing grievance arbitration in Michigan school districts, the technique of frequency analysis was used. Fivo ques­ tions were prepared, the answers to which would clarify whether a common law was emerging from tho body of arbitra­ tion av/ards under study. The issues, tho most common defense of school districts, tho arbitrators' decisions, tho authorities cited as basis for the decisions and the remedies ordered wore analyzed. Six questions wore doveloped to seek additional information about the arbitration process. Tho costs, the longth of time required for arbitration, tho degree of attorney participation in tho proceedings, tho frequency of written briefs, and the manner of selecting arbitrators were sought in those questions. In addition, tho back­ ground and training of tho arbitrators was to bo determined. Assumptions and limitations wore listed with atten­ tion directed to tho problem of presenting quantitative data arising from the decision making process. It was assumod tho desirod information would bo contained in the arbitration awards under examination, although it was 87 anticipated tho quantity of information contained within tho awards would vary. Chapter IV prosonts tho findings. CHAPTER IV PRESENTATION AND DISCUSSION OF THE FINDINGS This chapter contains the findings. The data extracted from the arbitration awards under study are con­ tained in Appendices B and C of this study. A listing of the awards examined in the study is found in Appendix A, along with the code number assigned to each award for classification purposes. It should bo noted that each award examined did not contain all the information sought and thereforo attention should be directed to the total response for each category of findings. This chapter is divided into four parts. The first part presents tho findings determined as necessary far clarifi­ cation of the first objective of the study, while the second part presents tho findings related to the second objective of the study. A third portion of the chapter contains addi­ tional information which emerged during the treatment of data. The fourth portion contains a discussion of the findings• Ob.iective #1 - A New Common Law In seeking clarification as to whether a new common law in education is emerging from the body of arbitration awards rendered to date in Michigan's public school, five 89 questions were developed. The questions and the findings are presented. Which Authorities Were Relied Upon by Arbi­ trators as Bases for Decision They Have Rendered in Michigan Public School Griev­ ance Disputes? From the data contained in Appendix B-l the fol­ lowing table is presented* TABLE I.--Authority Cited as Basis for Arbitrator* s Decision Authority and Classification A. B. c. D. E. F. G. H. I. State Statutes, Judicial and Agency Decision Federal Statutes, Judicial and Agency Decision Past Practice Industrial Arbitration Prece­ dence School Arbitration Precedence Contract Language Merits of Instant Case Intent of the Parties Other Total Number Percent 0 0 4 7 6.16 10.77 7 0 24 20 2 1 10.77 0 36.92 30.77 3.07 1.5^ 65 100.00 The two most common sources of authority used by arbitrator's were the meaning of local contract language and the merits of the instant case (67«69?S). Industrial arbi­ tration precedence accounted for ten percent of the deci­ sions, while no school arbitration precedence were used as a basis for decisions. 90 No industrial arbitration procedonco was citod for 13 priovance decisions in 1967, 2 of 18 in 1 9 6 8 , 4 of 28 in 1 9 6 8 , and 1 of 6 in 1 9 7 0 resulting: in no reliable pattern of increased reliance on this source. What Were the Major Issues Submitted to Arbitration? From the data containod in Appendix B-2, the fol­ lowing table is presented* TABLE II.--Issues Submitted to Arbitration Issues and Classification A. 3. n* D. E. F. G. u '-1 Number Leave Benefits Compensation for Additional Duties Discharge Transfer and Promotion Definition of Working Day Non-reappointment to Non-tenure Position Basic Wages Other Total Two of every five arbitrations dealt with compensation. Percent 6 9.23 12 3 4 5 18* **6 4,61 6.15 7.69 7 14 1 *+ 10.77 21.54 21.54 65 99.99 (Items B and G f40?S]) Over one of every five issues sub­ mitted to arbitration were unanticipated and dealt with such diverse areas as employment of black teachers, insurance coverage, letters of reprimand and others. Leave benefits (9.2 3 ~S) and failure of districts to reappoint teachers to non-tenure positions (1 0 .7 7 /S), (generally coaching) 9'1 togethor accounted for one of every five grievances in the study. What Were the Outcomes of Disputes Submitted to Arbitration? From data contained in Appendix B-2 the following table is presented* TABL3 III.--Outcomes of Issues Submitted to Arbitration Sustained Issues A. n• c. D. £* e F. 7 9 ut• - and Classification Leave Benefits Compensation for Addi­ tional Duties Discharge Transfer and Promotion Definition of Working Day N o n - r e a p p o i n t m e n t to Non-tenure Position Basic W ages Other Total Number Percent Denied Number Percent 3 7.31 3 1 2 .5 0 9 3 3 0 2 1 2 .5 0 0 2 21.95 7.31 4.87 18.33 1 2.44 4 1 6 .6 6 6 10 1 4.16 4 8 14.63 24.39 1 7 .0 ? 6 1 6 .6 6 2 9 .1 6 42 99.97 23 99.97 Teachers were sustained in 42 of 6 5 grievances in the study or wore 64.4-1 percent successful. They were most successful in the areas of compensation for additional duties, in disputes over basic wages, and whoro teachers were threatened with discharge or non-reappointment to non-tenure positions. School districts were moro successful where disputes involved the definition of the teachers* working day. 92 What Were the Nature of Remedies Where Grievances Were Sustained? From data contained in Appendix B-3, the following table is presented! TABLE IV.--Types of Remedies Ordered by Arbitration Remedies and Classification A. B. C. D. i• F. Reappointment Back Pay Additional Payment Cease and Desist Protested Practice Take Affirmative Action Other Total Number Percent 3 12 15 1 8 4 6.97 27.91 34.88 2.33 18.60 9.30 43 * 99.99 * Partial Award in Denial— Arbitration Code 3 8 .-A As noted in tables II and III* the most common issues involved compensation and teachers were generally successful in these type grievances. Data in Table IV indicate nearly two of every three remedies ordered by arbitrators required either additional payment to teachers or back pay. The next most frequent remedy was for arbitrators to order school dis­ tricts to take some type of action, i.e., reposting of an improperly filled vacancy, sending dismissal notices to teachers not paying representation fees, or providing a with­ held benefit. 93 What Are the Most Common Defenses Used by School Districts? Prom data contained in Appendix B-4 the following table is presented* TABLE V.--School District Defenses Defense Argument A. B. c. D. £*■ p. Past Practice Intent of the Parties Contract Language Emergency Condition Non-arbitrable Other Total Number Percent 15 5 15 3 6 21 23.07 7.69 23.07 4.62 9.23 32.31 65 99.99 The most frequent defenses (nearly one-third of the cases) were not anticipated and included such diverse areas as management pcrogatives, parallel jurisdiction by another agency or the merits of the case. Additionally, heavy reli­ ance was placed on past practice and the language of the contract. Examination of the data in Appendix B-4 reveals that a threshold defense was raised regarding the arbitra­ bility of an issue in 1 9 cases or nearly 3 0 percent of the grievances in the study. The relative success of these defenses is found in the following Appendix B-4 table and and are derived from data found at Appendix B-2i 94 TABLE V-A.--School District Defenses and Outcomes Successful Defense Argument A. 3. n» D. E. F. Past Practice Intent of the Parties Contract Language Emergency Condition Non-arbitrable Other Total Unsuccessful Number Percent Number Percent 4 17.39 4.35 34.78 11 26.19 9.52 8 .7 0 1 2 1 8 2 4 7 1 6 .6 6 2 .3 8 4 17.39 17.39 17 4.76 40.48 23 1 0 0 .0 0 42 99.99 The most common defense, which included management porogatives, parallel jurisdictions or the merits of the case proved to be the least successful. Heavy reliance on past practice was also relatively unsuccessful. When school dis­ tricts argued the meaning of the contract language, used emergency conditions, or raised the issue of whether a grievance was arbitrable, they wero more successful. Objective &2 - Additional Information About the Arbitration Process In socking further clarification regarding the arbi­ tration process, six quostions were developed. and the findings are presented. The questions 95 What Arc the Time Periods Involved in Resolution of Contract Disputes Which Utilize the Arbi­ tration Process? From the data contained in Appendices C-l and C-l-A the following tables are presentedi TABLE VI-A.--Time 3etween Filing of Grievance and Arbitration Hearing Days 0- 99 100-199 200-299 300-399 400-499 500- Up Total Number Percent of Total 6 10 11 1 0 1 20.69 34.48 27.93 3.^5 29 1 0 0 .0 0 0 ,0 0 3.^5 Actual Median - 184 days Range - High - 549 days Low 3 days TABLE VI-3.--Time Between Arbitration Hearing and1 Awards Days 0 - 29 3 0 - 59 6 0 - 89 90-119 120-149 150-179 180- Up Total Number 20 19 6 2 0 1 1 49 Percent of Total 40.82 38.77 12.24 4.08 0 .0 0 2.04 2.04 99.99 96 Actual Median - 36 days Range - High - 228 dayr Low 6 days TA3LE VI-C.--Total Time Required Between Filing of Grievances and the Issuing of the Arbitration Award Days 0 - 99 Number Percent of Total 200-299 3 15 16 7 *50 37.50 40.00 300-399 400-499 5 0 0 - Up 4 1 1 1 0 .0 0 2 .5 0 2 .5 0 40 1 0 0 ,0 0 100-199 Total Median - 212.5 days Range - High - 586 days Low - 47 days Aside from two unusually long instances, the pursu­ ance of contract grievances reachos the arbitration hearing stage in loss than 300 days in 9 3 * 0 percent of the cases studied. Following the arbitration hearing, an award was issued within 90 days in 91 porcont of the cases. The total time taken from the original date of filing a grievance to final decision had a mean time of 2 1 2 . 5 days, but over 5 porcont of the grievances in the study required longer than a calendar year to receive a decision. 97 What A r c the Costs A t t a c h e d of School Grievances? From tables were data contained 0-$199 200- 399 ^00- 599 6 0 0 - 799 800- 999 1000- U p 1 10 12 3 Total approximately the arbitrators' ever, one of following Fees and Expenses ten Percent of Total 3.^5 3^.48 ^1.38 10.3^ 2 6 .8 9 1 3.45 29 99.99 80 percent fees of were arbitrations the less the arbitrations than foes and $ 6 0 0 .0 0 i h o w ­ expenses $800.00. It were the - $ ^50.00 - $1,533*00 150.00 studied ber C-2 Humber of Awards Actual Median Range - High Low exceeded Appendix VII-A.— Arbitrator Costs in Arbitration constructed* TABLE In in to must of r e s p o n s e s foes affiliated of be noted was MEA. a available attorneys with that employed very and by small all but teacher and limited one of num­ these organizations 98 TABLE VII-B.--Attorney Foes and Expenses Number of Cases Costs 0 -$ 500- 1,0001 ,5 0 0 - 2,0002,500- 499 999 1,499 1,999 2,1-99 Up Total Percent of Total 3 2 * 2 0 1 1 33.33 22.22 22.22 0.00 11.11 11.11 9 99.99 (* Including a school district attorney foe) Actual Median - 15 925*00 Ransre - High - $2,812.50 Low - $ 111.83 What Persons Are Being Used by the Parties to Present Their Cases to an Arbitrator? How Often Are Written Briefs Mentioned in the Arbitration Proceedings? From data contained in Appendix C-3 the following tables were constructedi TABLE VIII-A.--School District Representatives in Arbitration Proceedings Party Attornoy Consultant District Employee Total Numbor Percent 42 8 7 73.68 14.03 12.28 57 99.99 99 VIII-B,— Teacher Organizations* Repre­ sentatives in Arbitration Proceedings TABLE Party Attorney State Representative Local Officers Total Number Percent 25 20 12 i+3.86 25.08 57 99.99 2 1 ,0 5 TABLE VUI-C .— Attorney Representation in Arbitration Proceedings Neither School Districts Only 13 19 Number Percent 22.81 33.32 Teachers Only 2 3.51 Both 23 ^0.35 Total 57 100.OC In three of* four arbitration proceedings, school districts are represented by attorneys while teachers rely on their own officers and staff in more than half of the arbitrations. Both parties wore represented by attorneys in i+o porcont of the cases studiod, but in one of five instances neither side used attorneys to present their cases. From Appendix C-3 it was noted that in 30 arbitra­ tions, or over half of those included in the study, briefs were written and filed by the parties, 100 What Procedures Are Being Used for the Selection by the Parties of an Arbitrator? From data contained in Appendix C-4 the following table was constructed* TABLE IX.--Selection Procedures for Arbitrators Selection American Arbitration Association Federal Mediation and Conciliation Service Michigan Employment Relations Commission Local Selection by the Partios Total Number Percent 38 65.52 1 1.72 1 18 1.72 31.0^ 58 99.99 Nearly two of every three arbitrators included in the study were selected through the American Arbitration Association, while the balance were generally selected by the local parties. Governmental agencies supplied a neglig­ ible number of arbitrators• What Are the Backgrounds and Training of the Arbitrators? From data contained in Appendix C-^- the following tables were constructedi 101 TABLE X-A.— Grievance Decided by Arbitrators with Legal Training Arbitrator Number Percent Attorneys 42 70.00 .s'on -a 11 om o y s 18 3 0 .0 0 Total 60 100.00 TABLE X-3.--Grievances Decided by Members of the National Academy of Arbitrators Number Percont Member 48 73.84 I'on-member 17 26.15 65 99.99 Arbitrator Total Seven of ten arbitrators had legal training in their background and nearly three of four arbitrators wore experi­ enced and professional as indicated by their membership in the ational Academy of Arbitrators. Additional Findings Embodied in Arbitrator Language This section contains language and additional findings which were encountered in the examination of the data. One area of special intorost, which emerged during the study, dealt with the perceptions of the arbitrators as 102 they began to practice* their profession in the public schools. With an obvious sense of history the first known arbitration was described as follows* Warren 2/12/67 (Robert C. Howlett) This is, I believe, the first arbitration between a Board of Education and the exclusive representatives of Board of Education omployoos since the enactment of the Public Employment Relations Act which becamo offectivo July 23, 1968* The arbitration was conducted under the rules of the American Arbitration Association, and a hearing was held at the Association offices in Detroit, Both parties were represented by highly competent counsel, each of whom presented oxcollent opening state­ ments and post-hearing briefs. In this instance, con­ trary to some arbitration which I have hoard, I believe a l l relevant testimony was produced at the hearing* and a l l arminents, both logal and evidentiary, presented to the arbitrator. As noted earlier, grievance arbitration has been resisted by some school authorities and their arguments might well be contained in the commonts by an arbitrator who was confronted with such resistance* Evart 10/20/68 (E* J, Forsythe) The Board cites the contract languago as calling for attempting to mutually agree on an arbitrator before involving the assistance of the American Arbitration Association for two reasons* First, arbitration in public education is new. Consequently, says the Board, the American Arbitration Association has no panel of experienced public education arbitrators* The Board says all it can provide is a list of industrial arbi­ trators, Secondly, the Board argues that the Contract between the parties has dovised a gricvanco procedure which makes it possible for the parties to first attempt to find a man knowledgeable in school affairs— recognizing that this might not always be possible, the parties thon have provided for resort to the American Arbitration Association as a "last resort," The Board -ays "a prime reason for the parties to mutually agree o n a n arbitrator was to offer some protection to the B o a r d over who would interpret their contract. 103 The Board complains of the expense of the American Arbitration Association with its filing fee, a fee for each postponement, and the matter of the arbitrator’s fee. The Board counsel says he knows of sovoral instances where the parties were able to secure the services of a qualified local citizen or area resident who was willing to assume the responsibilities and obligations of tho arbitrator as a public service to the community— with no cost involved. The Board argues that tho Association made abso­ lutely no attempt to mutually select an arbitrator before invoking tho American Arbitration proceedings, . . . In this case tho Board of Education is requesting outright dismissal of the grievance. It argues enough tine and effort have already been spent on this matter. It argues that among the reasons for dismissing tho grievance in the present case include tho fact that collective bargaining is now in public education* there­ fore, tho viability of the entire griovanco procedure, the very heart of the Agroemont, is at stake, (pp# 9 and 10 ) An economics profossor at the University of Michi­ gan, while acting as the first arbitrator in a local school system, commented on the impact of arbitration on typical school practices and appears to show groat perception to the problems posed* rccnville II/9 / 6 7 (William Haber) V.'hile this agroemont is between the 3oard of Education functioning under public law, and tho Association of Teachers, its provisions are essentially similar to those which have characterized collective bargaining contracts in non-teaching activities for more than half a century. The Board has statutory obligations under tho Michigan law. It has, however, tho authority to make a contract with the Troonvillo Education Asso­ ciation, and agrees in Article XIV ;co carry out its le^al functions and its reserved rights in such a manner "that no action shall violate any of the expressed terms of the Agreement," This Arbitrator, a member of the teaching profession, recognized that an agreement between a toachors* association and a school board, a relatively new development in our country, dramatically changes tho relationship between 104 the teacher and the school authorities. The adjustment will not bo easy. It will require patience and under­ standing on tho part of* both parties if the strain and tension often associated with collective bargaining relationships are to be avoided. It is clear that in making such a contract, the School Board has undertaken to treat, by consultation, negotiation, and mutual agreement, many matters which heretofore it could have decided unilaterally. The problem of parallel jurisdiction with other laws and authorities was recognizod by ono arbitrator who com­ mented i '.'('aterford 3/1/6? (Robert C . Kowlott) I recognize that in interpreting tho contract, it has been necessary to consider tho Public Employment Rela­ tions Act, the Tenure of Teachors Act, and the 1955 School Code in order to render an intelligent decision. Another arbitrator was faced with arbitrating an issue which was at that very time boforo tho Michigan Court of Appeals and stated his position thuslyi Touthgate 4/29/69 (Leon J* Herman) This award is in no way to be considered as a predeter­ mination or infringement of any court or Labor Depart­ ment proceeding, finding or judgment , , • in explana­ tion of the forot going decision I wish to state that £ make at this tine no decision as to the validity or logalitv of tho agency shon -provisions, Tho matter is now ponding before tho courts and tho State Labor Board, Their decisions would in any event have superior author­ ity, My rolo here is simply to interpret the contract as tho parties intendod it. (femnhasis sunnlled) In most instancos tho issue was rather clearly and succinctly stated by tho arbitrator, for oxamplei Lincoln Park 4/6/69 (Harry N, Casselman) Was tho appointment on October 2, 1 9 6 7 , of tho Varsity baseball Coach, Thomas Holand, by the Lincoln Park 3oard of Education for tho school year 19 6 7 - 6 8 invalid 105 under Article VII of tho collective bargaining agree­ ment of the parties? If so, what Is the proper remedy? However, the very question of whether an issue was arbitrable appeared in several instances and in three awards in the study it was tho solo issue. Tho question of arbi­ trability mi^ht bo posed as was tho followingi harper Crook 5/27/69 1. (Harry N. Casselman) Is tho grievance of John Wachsmuth, filed February 1 3 i 1 9 6 8 , arbitrable under tho provisions of the contract? 2. Did tho School Board violate tho agroemont of tho parties by failing to provide Blue Cross-Bluo Shiold health insurance for the period botwoon October 21, 1 9 6 7 and November 10, 1 9 6 7 ? Answer in tho same case t 1. The grievance of John Wachsmuth filed February 13» 1963, is not arbitrable because his grievance was not filed within ten days of the occurrence of tho events constituting the grievance as specified in Article IV c of tho Agreement of the parties. 2. Jince tho grievance is not arbitrable tho merits of the grievance is not reached. If the issue is found to be arbitrable then tho arbitration moves to discussion and decision of tho main issue. How another timeliness argument was handled is shown here t Lincoln Park 9/6/68 (Robert S, Rosonfiold) The Employer suggests tho grievance is untimely because it was not filed within 2 0 days of the day griovant signed his contract. This suggestion is basod upon Article XV of the contract which requires that a griev­ ance bo brought to tho attention of tho School Board not later than 2 0 working school days after the event or occurrence which is the basis of the alleged griev­ ance. This suggestion is without merit. Since a wage 1C6 dispute continues in effect each time the grievant receives what ho claims to be an erroneous rate of pay, his grievance is not untimely oven though it was not filed within tho 20 day period referred to. The effectiveness of this argument, when raisod, in blocking resolution of the disputo is recognizod by arbi­ trators t Chippewa Valley 6/2/68 (M. David Keefe) In this case, both sides resorted to technical objec­ tions which, if upheld, would either have prevented any hearing at all or would have effectively prevented tho arbitrator from making any decision without risk of exceeding his authority. It is a legitimate argument and must be treated where raisod. Tho comments by this experienced arbitrator help clarify this area* Lakeviow (Battle Creek) 8/8/68 (Harry N. Casselman) V/o must first determine tho threshold question of arbi­ trability. It is always a pertinent inquiry unless waived expressly or by conduct constituting proper rrounds for estoppel . . . My own 'iow is that unloss a court has passed on arbitrability affirmatively, tho issue is necessarily before tho arbitrator and that this may bo true oven in cases whore a court has ordorod arbitration, since implicitly tho jurisdictional issuod may have deferred to the arbitrator by tho court on tho theory that his "greator experience" in labor relations issues was bargained for by tho parties• Further examination of the arbitration awards leaves unclear whether the burden of proof rests on tho School Board or the teachers* organization. Examples of two points of view wore found* Birmingham 3/15/6? (David G. Hoilbrun) Gincc the Association is the moving party in these grievances it is tho Board, its administrative personnel, and their techniques, which are to be scrutinized. Bloomfield Hills I/27/69 (Harry N. Cassolman) Tho BHEA as proponent of tho grievance has tho burdon of proving that tho Board violated tho agreement of the parties as alleged. It is apparent that tho burden of proof rests squarely with tho School District when it attempts to disci­ pline or discharge teachers as notod in tho language of tho following two opinions* V»'arren 5/25/63 (Richard Kittenthal) The School Board removed Novak from his position in tho mistaken but good faith belief that it had complete and unfotterod discretion with respect to extra-curricular coaching assignments , • . There is another serious flaw in the School Board’s case. James maintains that Novak's performance as Head Football Coach grow progressively worse botwoon 1 9 6 ^ and November 1 9 6 6 • . . *0 issued some memoranda to Novak, complaining about his failure to take proper care of tho equipment, his failure to attend league meetings, and so on. Ho spoke to him a b o u t s o m e other matters. But not onco in this entire p e r i o d d i d h e apprise Novak that ho was dissatisfied w i t h h i s overall performance or warn Novak that ho w o u l d r e c o m m e n d h i s dismissal if no improvement took place. Novak was never really put on notice that he w a s in danger of losing his coaching position* Ho was n e v e r made aware that he had to perform his work bettor i n o r d e r to retain his coaching position. Such notice, s u c h advance warning, is an essential ingredient in any fair disciplinary procodure. School Board concodes that the removal of Novak Football Coach was "disciplinary action.*' Because most of the charges against him have not been borne out by the evidence and because tho School Board failed to provide him with any notico of tho need for improvement, I find that tho discipline was neither "fair" nor "for just cause." as Carman The Head (Flint) 1/31/69 (Howard A. Cole) the question of whether there is just cause for the considered action against Mrs. _____ tho Board must bo On 108 hold to have tho burden of proof • • • tho arbitrator has found in tho record a substantial amount of the ovidonco against Mrs. to be either trivial in nature or without probative value . . . But he has also found sufficient probative and significant evi­ dence to establish that Mrs. _____ was guilty of lacking tact in dealing with her follow teachers, and (more inportantly) improper attitudes toward the Principal, to the extent that hor discharge was justified. (pp* 9 and 16) The flexibility and speed of tho arbitration process emerged in tho unusual instance whore one school district changed the opening date of school in violation of tho agreement with its toachors. Recognizing tho dislocation which night result from ordering a further change in the opening date, the arbitrator permitted tho district to pro­ ceed but its violation cost the district an estimated $^-0,000. Tho award was wired four days following the hearing. Flint 8/2V 6 8 (M • David Keefe) Jorc it not for the fact that consideration of this case cane before tho Arbitrator too lato to avoid pub­ lic confusion through 11th hour postponement (and becauso the Association provided alternate proposals for relief, based on not disrupting tho schcdulod opening), the Arbitrator as the observer of a bargained agreement on this starting date, would have been forcod to rule that the opening date of August 26, 1968 should bo sot aside and put back to Septonbor 3* the day after tho Labor Day holiday. The personal attitudes of arbitrators are apparent factors in at least some of their decisions. Direct con­ tradiction is found in two arbitration decisions regarding whether teachers should receive extra salary credit for college credits which havo little to do with toachor prepara­ tion . 109 In Lake Orion (5/l^/69) Arbibrator Whiting dis­ cussed tho issue and observed that one of the prime reasons for salary schedules based upon educational attainment is to encourage teachers to continue their studies and thereby improve their teaching capabilities. He found the district had failed to be specific in tho requirements for salary crodits for college credits and awarded the grioving teacher salary credit for 33 hours of college credit taken in a college of nursing between 1951 and 195^* In the Lincoln Park school district, a similar dis­ pute was resolved against tho teacher and tho award con­ tained this languagei Lincoln Park 9/6/68 (Robert S. Rosonfield) . . . tho hours wore incidental prior to time grievant determined to become a teacher. To adopt tho Union*s (Association’s) view would penalize tho student who comes to the teaching profession aftor straight forward completion of tho minimal educational requirements for certification as compared to tho student who is uncer­ tain of his desires and comes to tho profession after meandering through a number of surplus college crodits, 15 of which tho Union now claims would entitle such a student to a higher starting rate of pay. (Clarifica­ tion supplied) Another observation in a study of the awards indi­ cated that arbitrators, at times, retain jurisdiction of an issuc--particularly in back pay awards. Warren 2/16/6? An examplet (Robert G. Howlott) I reserve jurisdiction to determine tho amount duo to each of tho teachers entitled to salaries in excess to the salaries received during tho 1966-6? school year in tho event tho parties are unablo to mako such deter­ mination. 110 Still another and very significant indication of an arbitrator's attitudes toward what constitutes proper teacher behavior includes an instance whore two community college probationary teachers wero denied full contract status and among tho reasons stated by administrators was that they had signed anti-war posters carrying the statement "F___ War." Schoolcraft Community College 8/22/69 (Loon J. Herman) There is no reason to assume that a probationary teacher should be bound by a higher standard of conduct than a full status teacher. Both are instructors of the same students and both are expected to meet cortain standards as to personal conduct. I an not altogether satisfied that tho complaints against tho Gricvants should bo removed from their files. I believe it is as least poor taste and a demonstration o f poor judgnont indicating a lapse of professional integrity for a school teacher to sign a poster such as this in tho school building at tho behest of a student o f tho school. Tho languago used may bo in current usage among tho younger generation, but it is not the typo of l a n g u a g e which should be fostered in common usage by tho teachers in tho school, who are expoctod to demonstrate b y their own acts and speech a higher standard of behavior and a disapproval of vulgarity. I do not dis­ approve o f tho sentiment expressed in tho poster, nor w o u l d I disapprove of tho language wore it not for its use by a teacher in a public school. tho contention that Gricvants I a n n o t impressed b y should bo free of condemnation because they acted as c i t i z e n s a n d not as teachers • • • * Thoir rights as c i t i z e n s m u s t bo respected, but their conduct as teachers as it affects thoir school is subject to managerial con­ trol , Other arbitration concepts oncountorod for tho first tine Buena in schools included* ista 2 / 7 / 7 0 (Harry N. Cassolman) Ill Furthermoret in arriving at the parties* intent. it is a cardinal rule of construction that an instrument is most strictly construetod against tho author of tho document. It is therefore incumbent on the representatives of the School Board to choose language in the memorandum which objectively demonstrated thoir subjec­ tive intent, or bo bound by tho implication flowing from tho language chosen. (Emphasis suppliod) Flint 8/2U r / 6 3 (M. David Keefe) Board has regarded that the managements* rights clause relieves it of the duty of (the) following past practice. As a mandatory subject of bargaining, deter­ mination o f school calendars is clearly not a topic appropriately for sole management discretion and there­ fore falls within tho range in which the past practice concept is applicable. Tho Kent City 6 / 2 6 / 6 9 2,000 e a c h f o r a t t o r n e y in excess of teacher organiza­ 116 representation. Additionally, approximately two-thirds tered tho through in a d d i t i o n a l confidence toachor school in for to their districts. in indicate an reasons to presence evidence of of of noted of the $33 or were adminis­ resulting oach. bocauso their loss of groator cases, frequently written and than supporting arbitration formality that Association, present attorneys one-half be arbitrations parties abilities use should Arbitration tho The over tho financial organizations mentioned to Amorican costs Either of it briefs, awards, legalism appears in the process• While most common numbers The of to of be generally in those the employee provided can labor be by the the substantial parties themselves. governmental agencies ignored. who are are to be expected statutes rendering quite evidenced tend by is by of experienced tho high to bo or in dogroo Arbitrators. attorneys and decisions the of arbi­ member­ Additionally, have had familiar with judicial in legal the decisions most regarding relations. A thirds as Association arbitrators, selected I.ational A c a d e m y and significant are disputes arbitrators training selecting arbitrators contract Arbitration arbitration tration process, ship for arbitrators The school Amorican agency sorvicos appear tho further of the examination school of grievances tho wore data revealed decided by six that two- 117 arbitrators, indicating that some consistency in the appli­ cation of rules of interpretation is already present. Comments by arbitrators in their awards reveal they are not hositant to render opinions as to what consti­ tutes the nature of "professional" work, usefulness of college class credits, proper management actions, proper teacher behavior, and a host of related subjects which are often subjects of concern and dobato in tho education pro­ fession. At least several of the principal arbitrators are keenly conscious of the impact of collective bargaining on education and are attempting to provide fair and reasonable rules for the education work place. It would bo highly speculative whether these arbi­ trators might be moro acceptable if they had backgrounds of training in education. Arbitrators who had professional education backgrounds might possess greater insights into the school problems with which they are confronted. How­ ever, an equal danger appears to exist, that without the untarnished eye of a third, outside and uncommitted party, the school systems may not be sufficiently responsive to the demands for a contemporary brand of justice which places a lesser value on older established school practices. The conclusions, summary and recommendations of the study are included in the next and final chapter. CHAPTER V SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS Summary analyze, Tho purposo and describe affecting employee teachers review as d i s t i n g u i s h e d arbitration, sary fo r employer action. tract, of accommodates and the a The lag, high was p o i n t e d in a basic the invented puting p a r t i e s in the the arbitration Michigan public grievance interest, conflict is relations, the answer collective of and rules between the arbitration, compulsory considered arbitration development quid to neces­ pro unilateral provides bargaining clari­ con­ of p r o c ed ur e rights quo of and employees management. revealed overformality that which as on democratic arbitration. out of arbitration employee literature costs, precedence been of investigate, grievance literature that of basic rights to enactment Additionally, in was of commercial, ambiguities assists nature the tho from and study law, of stability fication the revealed strike this since bargaining A for the of no In viable protects well as concerns and the spite of basic arbitration. excessive uncertain those alternative the for value problems, process rights of has the time of it yet dis­ 119 Arbitration was reported to contain political aspects, restrictions on management discretion and to raise philosophical questions regarding the sovereignty of public employers. Tho common law of arbitration was identified. A brief review of the major United States Supreme Court cases and major Michigan court cases indicate courts will, with few exceptions, observe and support the private process of Grievance arbitration. The study was exploratory and descriptive, tho technique of content analysis by classification was used. The population consisted of 58 arbitrations involving 65 grievances. To narrow the scope of the study, two objec­ tives were developed--th© first was to attempt to determine whether a now common law was being fashioned for school dis­ tricts from the arbitration process. The second objective was to secure data dealing with the actual arbitration pro­ cess itself, including such items as time periods required, costs, outcomes, and other information. The data were ex­ tracted from tho contents of the arbitration awards except for cost figures, A series of eleven questions was developed, tho answers to which would assist in accomplishing the objec­ tives of the study. Classifications for the information sought were developed and frequencies were recorded. Medians, ranges, totals and percentages of responses were calculated. Tho findings revealed 1 120 1. The two most common sources for authority cited by arbitrators were the meaning of tho contract language and the merits of the individual case* Precedence from indus­ trial arbitration accounted for ton percent of the decisions, while no school arbitrations woro cited as basis for deci­ sions. No reliable pattern of increased reliance on indus­ trial arbitration precedence was observed* 2. The most common issues submitted to arbitrators dealt with computation of basic wages and compensation for additional duties or assignments. Other issues included failure to reappoint teachers to non-tenure positions (par­ ticularly coaching), loss of leave or insurance benefits, letters of reprimand to teachers, failure of a district to employ black teachers and others. 3* Teachers were successful in 42 of the 6 5 arbi­ trations in the study and were most successful in areas of compensation and additional duties, in disputes over basic wap-es and where teachers wore threatened with discharge or non-reappointment to non-tenure positions. School districts were more successful where disputes involved the definition of the working day. 4. Where violations by school districts were deter­ mined by the arbitrators, the most common remedies were to order payment for lost wages, new computations for compen­ sation or reinstatement of improperly released teachers. 5. Tho most frequent defenses by school districts 121 included management perogativos, parallel jurisdiction by another agency, or the merits of the case. was also placod on past practice. Heavy reliance A threshold argument of non-arbitrability was raised in nearly 3 0 percent of the cases. ost common defenses proved the least successful* When school districts argued tho meaning of contract language, used emergency-conditions as excuses for non-complianco, or raised tho solo issue of arbitrability, they were the most successful. 6. The median time period between the original filing of a grievance and issuance of a final arbitration award was 2 1 2 . 5 days, with tho shortest period 47 days and the longest period 5 8 6 days. Tho median time between an arbitration hearing and the issuance of an award was 3 6 days. 7. The fees and expenses of arbitrators ranged between $150 and $1,533 with tho median cost at $*+50• Only nine attorney fees and expenses were located and revealed the lowest cost at $ 1 1 1 . 8 3 and the highest at $2,812,00. The median figure for this limited data was $9 2 5 * B. Attorneys represented school districts in nearly 75 percent of the proceedings while teachers used attorneys only 44 percent of the cases. In 40 percent of the arbitrations both parties were represented by attorneys. 9. Written briefs containing supporting arguments and documentation by tho parties wore mentioned as being filed in over half of tho arbitration awards studied. 122 10. Tho services of tho American Arbitration Asso­ ciation were used to secure arbitrators in approximately twothirds of the arbitrations and the balance wore selected by the local parties with two exceptions involving government agencies • 11. Tho arbitrators tended to bo experienced, with nearly three of four grievances decided by arbitrators who held membership in tho National Academy of Arbitrators. Seventy percent of tho grievances were decided by arbitrators who wore either attorneys or had legal training. Tho conclusions drawn from this information are presented in the following section* Conclusions The study establishes, without question, that a new a u t h o r i t y is present in tho school setting. This can be discerned by tho nature of the remedios and tho outcomes of those few instances whore grievances have been appealed to ’■'ichigan courts. That new authority is the presence of an outside arbitrator who acts as judge and jury in resolving disputes over teachers* rights and the rights of their public employers. The new authority of arbitration is revealed in tho literature to be institutional in nature and represents doc­ trines established over long years of practice in the non­ public sector. This doctrine includes such concepts as just cause, due process, corrective discipline, management*s right 123 to m a n a g e including tho right to discipline and discharge workers• trators, It seems as were a tions studied, these established private t he on the that basis 10 from the of tho language to to issue the school of of a setting existing is wore in many in of the evident in determined continues tho arbi­ arbitra­ arbitration* a new teacher job sub-contracting depend school and as to the and as what As to work parties of to and published and arbitration* grievances a should teacher's may appropriate his will of the administrators from con­ replacement are constitutes instructional factors* bargaining constitutes teachers schools several tho awards school divorced of on in arbitrators, resolution what law collective arbitration rights of of common "industry," circumstancos teachers, of law schools rules permanent case-by-case under what behavior school school grievances of school with guidelines discipline The tho arbitrators from clearer job, set the industrial in commonality in which available bo tho arbitration Evolving new the experienced conclusion arbitration process will tract extent a rate of growth include hoc arbitration in common percent in that established. These ad of this grow, The to of function be those them of precedence and of assume Support of will with to principles the p r a c t i c e place majority bring sector. fact reasonable role likely activities as a citizen. occur, develop in should the 124 future• The management shape tho impact appears future School cipline, and of grievanco profound course of in by a r b i t r a t o r s , a school phenomenon subject to limitations, the Teacher Tenure Act, the arbitrators* The fession Previously of fair arbitration equally mine content to if certain teaching nature, or what constitutes ation of of their teachers, their is an occupational unsuccessful in obtaining priate teacher to c o n t r o l arbitrators of t h i s the conduct. will it edge own In appeared for group, code tho activities, determine tho are these that of it the determination a to meet to deter­ professional oven the been by a teachers determin­ years singularly teacher licensure governing of appears for likely them. those or appro­ teachers* arbitration of the teaching behavior ethics areas discretion action. the Over absence those teaching pr o ­ perhaps over to shaped of have dis­ review being arbitrators unknown. control meaningful their study, cutting a and to now one and appropriate as of d e v e l o p i n g pormit duties, competence, subject Whether activities assign, reasonable on profound. basically unfettered demands of to principal and school relations. totally restricted be conduct is be profession will in t h e bo will impact appears will on should personnel which employees. and abilities teachers administrative few nature administrators* suporvise arbitration ability that At the process important time was subjects 125 to tho profession. The arbitration process is complex, can be lengthy, expensive, formal and legalistic in nature. Much of the determination of the process rests in the hands of tho par­ ties. If nearly seven months for resolution of a grievance is the median time required (and one grievance consumed nearly one and one-half years) then tho parties should take steps to reduce the processing time. If costs are considered prohibitive, then reduction of the use of attorneys and more utilization of administrative employees and teacher organization personnel are in order. Should the parties, however, equate the quality of arbitral justice directly with its cost, then arbitration costs will continue to mount. Tho criticisms of excessive formalism and legalisms can be reduced by refraining from employment of attorneys and by not engaging in extensive rosearch of legal and indus­ trial arbitration precedence for supporting arguments as well as avoiding those arbitrators who appear preoccupied with peripheral federal interpretations and reports of decisions by courts in other states on possible similar circumstances. It has been estimated that only approximately 200 of I-ichigan's school districts have grievance arbitration as the terminal stop in resolving disputes over the rights of the parties. In those school districts where arbitration does not exist one must conclude that resolution of such disputes is a unilateral ono by the public employer--tho school 126 district. On tho basis of information from this study* teachers have boon quite successful in appealing their grievances, leading to tho conclusion that a number of viola­ tions of teachers* rights, at least as perceived by experi­ enced arbitrators, likoly exist in those school districts where arbitration of disputes does not oxist. In these dis­ tricts (a majority of Michigan's school districts) the funda­ mental foundations of democratic appeal do not exist and tho rights of teachors so located cannot be protected short of expensive and time-consuming recourse to tho Michigan courts. Re commendat ions As a result of tho information obtained from this study, the following courses of action appear worthy of con­ sideration* 1. To speed the growth of an arbitration common law unique to tho school environment, it seems desirable to provide a common repository for the classification and storage of school district arbitrations. A logical location would be under tho direction of the Michigan State Department of Education, possibly in the Michigan State Library. At this central location, all parties could visit and examine tho awards and copies could bo purchased or received for study. An annual summary could bo published and mailed to all Michigan school districts and interested parties. Such a service would provide an excellent opportunity for tho ‘■*ichi~an htate Department of Education to render a valuable 12? service to education in tho state* 2. To improve tho predictability of arbitration in the school, several approaches should be considered by tho parties. They should consider tho replacement of gyi hoc arbitration with the appointment of a permanent arbitrator at the local level or a panel of arbitrators at the inter­ mediate or state level. If appointod at the state level, arbitrators could be selected by the State Superintendent of Public Instruction upon the recommendations of tho Michigan School Boards Association and tho major teacher organizations, who would pay for this service, Tho arbitrators should bo available for conferences to discuss their observations of arbitration in tho schools and to offer suggestions for improving the process. The consistency of approach and the available body of rulings would facilitate the reduction of uncertainty commonly present in current ad hoc arbitration. 3. The Michigan legislature, if it continues to deny public employeos tho rights of strike, should take steps to declare as tho public policy of the state of Michigan that disputes arising from interpretations of collective barTainin" agreements between its local branches of government and itc citizens employed theroin are best resolved through arbitration of such disputes. A major reason for the wide­ spread use of grievance arbitration has boon to provide stability of personnel relations in the face of potential work stoppages arising from disputes under contracts. With 128 Michigan citizens employed by government denied the freedom of refusing to work in the face of alleged employer abuses, such alternate means of providing fair and equitable justice should be vigorously encouraged. k-m Universities which provide programs for the preparation of school administrators have responsibilities and obligations to instruct potential school managers in tho study of arbitration, its implications, standards and outcomes. Failure to do so will likely leave them unpre­ pared for fulfilling their administrative functions. Corres­ pondingly. colleges and universities which prepare teachers assume equal responsibilities to instruct them in their rirhts and responsibilities as citizens of the school com­ munity. Expectations of teachers regarding their behavior, the scope of their job and other important and real considera­ tions in the profession should bo adequately covored in their instruction so as to assist them in making a successful tran­ sition from the university to thoir occupational practice, 5. School districts, which to date have opposed grievance arbitration, should re-examine their positions on the issue. When one considers tho alternatives--the possi­ ble provocation of illegal strikes by toachers who see no other way of protesting alleged employer abuses, or the con­ tinued suppression of what is considered in today's society a fundamental democratic right of appeal to an impartial body--both alternatives soon loss hoalthy, less contributing 129 to a school environment which demands the scholarly pursuit of excellence by teachers and the idealization of human rights and democratic values to thoir students, 6, Those school districts which have arbitration of grievances in their agreements with teachers should con­ sider tho consequences of engaging in superfluous technical defenses and address thomsolvos to basic resolution of employee complaints• To do otherwise is to risk tho develop­ ment of a cynical attitude in thoir district toward the good faith desires of the parties to treat each other honestly and fairly. These same recommendations apply to the loaders of teachers' organizations who should bo principally con­ cerned with protecting thoir mombors* rights with a just and reasonable system of appeal# 7, The vast bulk of grievances is now being handled by school district administrators who have had no formal traininr in those areas. School districts, whore they are not doing so, should engage in extensive insorvice education of thoir administrators regarding tho arbitration process, tho need for consistent interpretation of contract terms, and to assist in making them fool more comfortable with know­ ledge of this now authority in education. Districts may also wish to assign one administrator tho principal responsibility of maintaining personnel records and preparing and presenting the districts' positions in arbitration proceedings rather than to continue to rely on outside attorneys. Arbitration 130 of Grievances concerns the day-to-day relationship of teachers and their administrators and seems best handled by permanent and skillod employees of the districts. 8. School administrator and teacher organizatio should publicize significant arbitration rulings to familiar­ ize their members v/ith the respective rights and responsi­ bilities of teachers and administrators as determined by tho arbitrators• Thoir conferences should include sections on the subject of arbitration and thoir publications should alert members to this important new aspect of their daily lives. Suggestions for Further Study 1. with The most difficult aspect of the study has dealt tho necessarily subjoctive determination of classifying the major bases for arbitration decisions, major dofensos by school districts and tho issuos themselves. It is suggested that a panel of arbitrators might bo enlisted to assist in categorizing these areas to roduco what is likoly the major limitation of the study. 2, At the time of this study, arbitration awards did not contain a consistent format, including the date of grievance filing, date of hearing, presence of tho parties represented, specific reference to written briefs, or tho address of the arbitrators. Cost information was difficult to obtain, particularly regarding the costs of attorneys and 131 tho total costs of remedies ordered by arbitrators* It is su^cstod that future rosearchers be alert to these diffi­ culties • . 3* A study is suggested to compare the differ­ ences which night bo present regarding morale and attitudes of school personnel which are employed in school districts which provide arbitration of employee grievances as contrasted to employees in school districts which do not provide arbi­ tration of grievances• ^* A study is suggested to identify those colleges and universities which include in their prepration programs for school administrators the study of grievance arbitration* Comparisons of the relative success of these graduates might be made with school administration graduates who have not had the opportunity for study in this area* 5* A study is suggested to determine the percep­ tions of the arbitrators who practice thoir profession in both the school and non-school sotting to determine whether substantial differences are encountered* 6* It is suggested that a study of similar nature bo conducted in 1 9 7 5 and at future periods to contrast the results of the studies and assist in determining tho rate of growth of arbitration and its implications for tho parties and for public education* Tho completion of this study should bo viewed as only the first of necessarily many studios of tho complex authority of arbitration in the school setting* BIBLIOGRAPHY BIBLIOGRAPHY Books 3each, Dale S. The Management of People at W o r k . Macmi11an Company, 1965* New Yorki Slack's Law Dictionary* Edited by Henry Campbell Black* Paul, Minnesota* West Publishing Company, 1951* Borg, Walter R* Educational Research* McKay Company, Inc., 1963* New York* St* David Bouvier's Law Dictionary. Edited by Francis Rawle* Vol. 1* Kansas City, Missouri * Vernon Law Book Company, 191^. Chamberlain, Neil. The Union Challenge to Management Control. New York* Harper and Brothers Publishers, l9^o. Clark, Neil* Common Sense in Labor Management. New York* Harper and Brothers PubT I s h e ' rs , 1919. Cole, David L* The Quest for Industrial Peace. McGraw Hill Book C o m p a n y , I n c * , 19&3» New York* Fleming* R* W. The Labor Arbitration Process. Urbana, Illinois! University of Illinois Press, 1965, French, Wendell. The Personnel Management Process. noughton Mifflin C o . , 1964. Boston* Goldberg, Arthur. 0 Introduction." Steelworkers Handbook on Arbitration Issues. United States Steelworkers of America, Pittsburg, Pa., i 9 6 0 . Fays, Paul R, Labor Arbitration--A Dissenting Vi e w . Haven, Conn.t Yale University Press, 1966. New --eald, James E . t and Moore, Samuel A. II. The Teacher and Administrative Relationships in School Systems. New York» The Macmillan Company, 1 9 6 0 . -ildebrand, George H. "Tho Public Sector." Frontiers of Collective Bargaining. Edited by John T. Dunlap and :\eii w. Chamberlain, New York* Harper and Row, 1 9 6 7 . 133 Mculy, George J. The Science of Educational Research. Yorki American Book Company, 1963* New Prasow, Paul, and Peters, Edward. "Semantics of Contract Language." Chapter 5. Arbitration and Collective Bargaining. New York* McGraw-Hill Book Company, 1970 . Roberts, Harold S. Roberts 1 Dictionary of Industrial Rela­ tions . Bureau of National Affairs. Washington, D.C., April, 1967. Smith, Russell A. "Foreword to First Edition," How Arbi­ tration Works by Frank Elkouri. The Bureau or National Affairs, Inc., Washington, D.C», 1952, Steiber, Jack. "Collective Bargaining in the Public Sector." Challenges to Collective Bargaining. Edited by Lloyd Ulman. Englewood Cliffs, New Jersey* Prentice-Hall, Inc., 1967. Stone, Morris. "Foreword." Arbitration in Public Employment. Edited by Estelle Tracy, American Arbitration Association, 140 W. 51st Street, Now York, N.Y., 1969. Taylor, James H. "Preface." Arbitration and Industrial Discipline by Dallas L. Jones, Bureau of Industrial Relations• Ann Arbor* Tho University of Michigan, 1961. Trotta, Maurice S. Labor Arbitration. New York* Boardman Publishing Corporation, I 9 6 I. Simmons- Turabian, Kate L. A Manual for Writers. 3rd Edition Revised. The University of* Chicago Press, 1967. Updegraff, Charles. Labor Arbitration. State University of Iowa, 1951. Iowa City, Iowa* Webster*s New International Dictionary of the English Language. Second Edition unabridged. Springfield, Mass.* C-. & C. Merrian Company, 1937. Periodicals Arbitration in the Schools. American Arbitration Association, 140 West 51st Street, New York, N.Y., 10020 (1970). 134 Clary, Jack R. "Pitfalls of Collective Bargaining in Public Employment." Labor Law Journal. Vol. 18, No. 7 (July, 196?), 406-41. Cook, Clifford L. Jr. "From the Executive Director*s Desk." Michigan School Board Journal. Vol. XVI, No. 4 (June 1969). 3Coulson, Robert. "Labor Arbitration* The Insecure Professsion." Labor Law Journal. Vol. 18, No. 6 , 330-43* Davey, Harold W. "Restructuring Grievance Arbitration Pro­ cedures." Iowa Law Journal. Vol. 54, No. 4 (February, 1969), 560-88. Educator*s Negotiating Service (ENS). Educational Services Bureau, Washington, D.C. (February 15* 1968.). Federal Mediation and Conciliation Service— 21st Annual Ren or t*! Superintendent of Documents, Washington, D.C. Getman, Julius G. "Tho Debate Over the Calibre of Arbitra­ tion* Judge Hays and His Critics." Indiana Law Journal. Vol. 44, No. 2 (Winter, 1 9 6 7 ). 185 • Kafen, Bruce C. "Labor Arbitration— The Values and the Risks of the Rule of Law." Utah Law Review. Vol. 1967, No. 2 (May, 1967), 231. Howiett, Robert G, "State Labor Relations Boards and Arbi­ tration," Labor Law Journal. Vol. 17, No. 1 (Janu­ ary, 1 9 6 6 ), 2 2 - 3 5 . teller, Leonard A. "Public Collective Bargaining--A Manage­ ment View." Michigan School Board Journal. Vol. XVI, No. 7 (September, 1969),“ ll^I2. Labor Arbitration Awards. Commerce Clearing House, Inc., Chicago, Illinois, through 1 9 6 9 . Labor Arbitration Cumulative Digest and Table of Cases. The Bureau of National Affairs, Inc., Washington, D.C., (1969). La.bpr Arbitration Reports. The Bureau of National Affairs, Inc., Washington, D.C., Volumes to 52. I’letzler, John. "What Is Negotiable?" Michigan School Board Journal. Vol. 16, No. 4 (June, 1 9 6 9 ), 2 3 . 135 rdller, William C. "Curricular Implications of Negotia­ tions." Educational Leadership. Vol. 23, No* 7 (April, 1946)7 533-36. "Philadelphia Teacher Contract." Government Employees Rela­ tions Report. Bureau of National Affairs, Inc•, Washington, D.C., No. 303 (June 30, I9 6 9 ). Ronner, Walter V. "Handling Grievances of Non-Union Employees," Personnel. Vol. 32, No* 2 (March, April, 1 9 6 2 ), 5 6 -6 2 . Rosenthal, Alan. "Administrator-Teacher Relational Harmony or Conflict?" Public Administration Review. Vol. XXVII, No. 2 (June, 1967), 15^-61. Summers, Clyde W. "Collective Agreements and the Law of Contracts," The Yale Law Journal. Vol. 78, No* 4 (March, 1 9 6 9 ), 551. "Taking the Grief Out of Grievance," 2062 (March 8, 1 9 6 9 ), 78. Business Week. No* Teachers Voice. Vol. 4-7, No. 1. Michigan Education Asso­ ciation. East Lansing, Michigan (September 1, 1 9 6 9 ). Trotta, Maurice S. "Insubordination." Management Personnel Quarterly. Vol. No. 1 (Spring, 1965), 20. Wheeler, Malcolm E. "Judicial Enforcement of Contract Arbi­ tration Agreements." Stanford Law Review. Vol. 21, No. 3 (February, 1 9 6 9 )^ 0 7 3 T Younn, William F. "Curricular Negotiations." Educational Leadership. Vol. 26, No. 4 (January, 1969), 3**l-*0. Zcidler, Frank. "Public Servants as Organized Labor." Personnel. Vol. ^6, No. Pontiac, Illinois (August, 1969), 51. Unclassified Publications Bishop, Leslie J. Collective Negotiation in Curriculum and Instruction. Association for Supervision and Curri­ culum Development, National Education Association, 'Washington, D.C., 1967. Braden, J. "Recurring Problems in Grievance Arbitration." Preparing and Fresontinr Grievances. Edited by Davis, C-ershenson. et a l . Institute of Industrial Rela­ tions. 3erkeley* University of California, 1956. 136 Fitzpatrick, Patricia. University Guido to tho Preparation of Theses. School for Advanced Studies, Michigan State University, East Lansing, Michigan, 1968, "Glossary of Terms.*' The Pros and Cons of Compulsory Arbitration. Debate Manual published by the Brotherhood of Railroad Trainmen, Cleveland, Ohio, 1965. Criovanco Procedures for Teachers in Negotiation Agreements. National Education Association Research Report 19^9 R8, Washington, D.C., 1 9 6 9 . Howlett, Robert G. Arbitration in the Public Sector. Reprint from proceedings of tho Southwestern Legal Foundation 1 5 th Annual Institute on Labor Law. New York* Matthew Bender & Company, Inc., 1 9 6 9 . Jamrich, Howard J. II. "An Analysis and Development of Grievance Procedures for Use in the Public Schools." Unpublished Doctoral Dissertation Abstract, Univer­ sity of Minnesota. Found in Dissertation Abstracts International, Vol. 30, No. 6, 2292-A, December 30, 1969. Gones, Dallas L. Arbitration and Industrial Discipline. Report 1*+, Bureau of Industrial Relations. Ann Arbor 1 University of Michigan, 1961. Labor Arbitration Rules. Amorican Arbitration Association, 14-0 West 51st Street, Now York. (As amended and in offeet February 1, 1 9 6 5 .) Ueeder, Jack E, "A Study of Attitudes and Problems Rela­ ting to State-wide Tenure and Compulsory Bargaining for Teachers in Michigan." Unpublished Doctoral Dissertation Abstract, Michigan State University, East Lansing, Michigan, 1968. Michigan Acti Strikes by Public Employees Prohibited. Act N o • 336 of 1947 as amended, 1 9 6 5 . (Act 379. July 23). ^23.9D (17.J+5H10.3J). Michi~an Attorney General, Opinion No. 4578, May 26, 1 9 6 7 . Michigan Labor Mediation Act No. 1^6 of tho Public Acts of 1939 as amended up to and including P.A. 282 of 1 9 6 5 . 423.9B (17.454 [10.3 ]). rational Academy of Arbitrators. Membership lists 1969-70. 24l2 Grant Building," Pittsburg, Pennsylvania, 15219, 13? 9 Wavs to Cut Arbitration Costs. Amorican Arbitration Asso­ ciation, 1^0 Wost 51st Street, New York, August, 1959. Oakland County S h e r i f f s Department. F63* April, 1967. SLMIS Case No. C-66 P.X. Report. Office of Professional Negotiation, Michigan Education Association, East Lansing, Michigan. Report No. 2-69* March 3* 1969* Schmidt, Charles T. Jr. ''Organizing for Collective Bargaining in Michigan Education 1965-196?." Unpublished Doc­ toral Dissertation, Michigan State University, East Lansing, Michigan, 1968, p. ii. . Parker, Hyman, and Ropas, Bob. A Guide to Col­ lective Negotiation in Education. Social Science Bureau, iviichigan State University, East Lansing, Mi chigan, 1 9 6 7 • Unpublished Research Mono, MEA Research Division, East Lansing, Michigan, September 2 3 , 1 9 6 9 . Unpublished Report to MEA Board of Directors, December 10, 1969. Voluntary Labor Arbitration Rules. Amorican Arbitration Association, 1*4-0 West 51st Street, New York, as amended and in effect February 1, 1 9 6 5 . Wolf, Benjamin H, "Grievance Procedures for School Employees•" Enrolover-Employee Relations in the Public Schools. Edited bv Robert E. fcohortv. Ithaca, Now York* Cornell University, School of Industrial and Labor Relations, 1967. Logal and Arbitration Decisions Baker, John W., Circuit Court Jud/re, Carman Educational Association and Thomasine Validalch v. Carman School District. Civil Action 1*4-389. October 29* 19^9* Genesee County, Michigan. Baum, victor J., Circuit Court Judge. Dearborn #8 Education Association v. Dearborn #8 Board of Education. Civil Action K o . 121191• February 5* 1969* Wayne County, Michigan. 138 Board of Education. Joint Citv School District No. 1. Citv of Superior. Wisconsin and Superior Federation of Toachors. September 4. 1969. Reprinted In Negotia­ tion Research Direst. National Education Associa­ tion, Vol. 3» No. 5» January. 1970. Colo, Howard A. Tho Carman Education Association and the Board of Education of tho Carman School District. Flint. Michigan. AAA No. 5430 0318 6 8 , 1969. Howiett. Robert G. Simonizing Company. . Warren Consolidated Schools. 1967. John Wiley £ Sons. Inc.. v. Livingston. 701-ARB 8024, 1969. 67-1 ARB & 8228, 337 U.S. $4-3, 1964. Keefe, M. David. Dearborn # 8 Education Association. #5430 0113 0 8 , 1968. AAA Kerns, Circuit Court Judge. Local 953 and Council 55 of AFSCUE v. School District of Benton Harbor. Octo­ ber 12,1967, Berrien County, Michigan. Hunro v. Elk Rapids Schools. 17 Mich. Appeal 3 6 8 . Newblatt, Stuart A., Circuit Court Judge. Flint Education Association v. School District of the Cit.v of Flint. Civil Action 127^4, Genesee County, Michi­ gan, 1 9 7 0 . Seward, Ralph. 92 67. Bethlehem Steel Company, Grievance 9266 and United Steelworkers y. American Manufacturing Co.. 3 6 3 U.S. 564, i9 6 0 . United v « Enterprise Wheel fc Car Corp.. 3 6 3 U.S. United Steelworkers v. Warrior & Gulf Navigation Co.. 3 6 3 U.S. 574, I960. APPENDICES APPENDIX A POPULATION OF ARBITRATION AWARDS IN THE STUDY Assipned Humber in tho Study School District Name Date of Award Arbitrator 1• Warron 2/7/6? Howard A. Cole 2. Warron 2/12/67 Robert 3.-A Birmingham (2) 3/15/67 David G * Heilbrun -3 Howlett 4* Sapinaw 5/6/67 Robert G. Howlett 5• Warren 5/16/67 Gordon N. Alexander 6. Warren 6/10/67 Richard Mittenthal ?. Pinconnin^ 6/26/6? David G* Heilbrun 8, Highland Park 7/6/67 Ronald Kaughton 9* Wayne 7/17/6? Robert G* Howlett 10. Waterford 8/1/67 Robert G* Howlett 11. Waterford 8 /2 6 / 6 7 Billie S • Farnum 12. Greenville 11/9/67 William Haber 13* Lincoln Park 2/5/68 David G, Heilbrun 14. Lincoln Park 4/6/68 Harry N. Casselman 15. 3oecher (Flint) 5/8/68 M. S. Ryder 139 140 Assigned dumber in the Study 16. Chippewa Valley 5A3/68 M, David Keefe 17. Clintondale 5/22/68 Dudley £• Whiting 18. Warren 5 /2 5 / 6 8 Richard Mittenthal 5/27/68 M, David Keefe < i • School District Name Date of Award Arbitrator Dearborn #8 (2) _3 20. Reese 6/3/68 Leon J . Herman 21. Lakeview (Battle Creek) 8/8/68 Harry N. Caseelman 22. Codwin Heights 8/9/68 Benjamin M. Becker 23. Beecher 8/17/68 E. J. Forsyth 24.-A Flint (2) 8/24/68 M. David Keefe _ a> •T* 25. Bay City 8/26/6 8 Howard A. Cole 26. Lincoln Park 9/6/68 Robert S. Rosenfield 27. Hartford 10/14/68 David Grier 28. Evart 10/20/68 E. J. Forsythe 29. Beecher 1/2/69 E. J. Forsythe 30. Bloomfield Hills 1/2 7/69 Harry N. Casselman 31 .-A Carman (Flint) (2) 1/31/69 Howard A. Cole -3 32. Carden City 4/7/69 M. David Keefe 33. Fraser 4/22/69 Harry N. Casselman 34. Warron 4/22/69 E. J. Forsythe 14-1 Assigned Number in the Study School District Name Date of Award Arbitrator 35 * Southgate V 2 9 /6 9 Leon J • Herman 36. Lake Crion 5/1V 6 9 Dudley E* Whiting 37. Harper Crock 5/27/69 Harry N, Casselman 33.-A Saginaw (2) 5/28/69 Leon J s Herman 5/29/69 Alan Walt -B 39.-A Taylor (2) -3 ^0. Carrollton 6/2/69 Howard A. Cole *+1. Van Buren 6/ 6 / 6 9 Harry N. Casselman *+2. Bast Detroit 6/10/69 Harry N. Casselman **3. Wayne 6/20/69 Harry N. Casselman kk. Kent City 6/26/69 Mi David Keefe ^5. Trenton 6/30/69 David G. Heilbrun ^6. -A Beecher (2) 7/1/69 E. J. Forsythe -3 ^7. Portage 7/15/69 Robert Gi Howlett ^8. Srandville 8 /2 3 / 6 9 Howard A • Cole ^9. Schoolcraft College 8/22/69 Leon J • Herman 50. Saginaw Township 8/26/69 David G, Heilbrun 51. Crostwood 10/20/69 M. David Keefe 52. Mclv indale 12/11/69 Alan Walt 53. Crostwood 1/7/70 M. David Keefe 142 Assigned Number in the Study School District Name Date of Award 54. East Detroit 1 /2 0 / 7 0 Robert G. Howlett 55. Lans ing 1/2 0 / 7 0 Leland W. Carr. Jr 56. Buena Vista 2/7/70 Harry N. Casselman 57. 56. Northwest (Jackson) 2/16/70 David G, Heilbrun Howell 2/25/70 James P. Tryand Arbitrator APPENDIX B-l CXiASSIFI CATION A 3 C D E F G H I - Ass irned r.'unbcr in the Study State Statutes and Judicial and Agency Decisions Fedoral Statutes and Judicial and Agency Decisions Past Practice in Local School Industrial Arbitration Precedence School Arbitration Precedence Contract Language Merits of Instant Case Intent of the Parties Other Major Basis for Arbitral Decision Classifi­ cation Contract language, specific precedent over general provision F Federal Constitution and State Consti­ tution provisions B 3.-A Past practice in tho system C 3.-3 Merits of the record and testimony G U.S. Supreme Court case and 17 federal district court decisions B Past practice and custom C Contract language and testimony at hearing F 7. Contract language F 3. Contract language F 9. Merits of the record and grammatical construction G 1. 2. 5. • 1*0 144 Assigned cumber in tho Study 10. Major Basis for Arbitral Decision Classifi­ cation Contract language and grammatical construction F 11. Merits of the record G 12. Established past practice C 13. U.S. Supreme Court decision and school arbitration case B 14. Morits of testimony G 15. Contract language F 16. Merits of the record, including testi­ mony and exhibits G 1?. Contract language F 18. Failure to prove just cause D 19.-A Contract language F 19.-B Merits of the record and testimony G 20. Merits of the record and untimely filing G 21. Merits of tho rocord, including testi­ mony by griovant G 22. Contract language F 2?. Contract language F 24.-A Contract silence and management rights clause D 24.-5 Contract language and past practice C 25. Investigation of merits of instant case G 26. Intent of the original negotiating parties H Contract language creates unequal status of teachers J 2?. 115 Assigned dumber in tho Ttudy Major Basis for Arbitral Decision Classifi­ cation 23. Contract language F 29. Contract silence and past practice C 30. Contract language F 31.-A Just cause proven by the record G 31. -3 Failure to prove just cause in record and testimony G Violation in effect under old contract preventing jurisdiction F 33. Contract language F 31. Contract language F 35. Contract language F 36. Minutos of the bargaining sessions H 37. Contract language F 38.-A Contract language and merits of tho record F 38.-B Morits of the instant case G 39.-A Burden of proof not sustained by school board D 39.-3 Clear reading of the contract F 10. Merits of tho record of testimony G 11. Management porogativc absent evidence of arbitrary or capricious action 32. 12. Morits of instant case D r* I 13. Contract language F 11, Failure to provide sufficient proof of just cause D 146 Assigned Number in the Study Major Basis for Arbitral Docision Classifi­ cation 45. Past local practice C 46. -A Contract language F 46.-B Contract language F 4?. Timeliness— Non-arbitrablo (contract language) F 48. Merits of the instant case G 49. Merits of the instant care G 50. Industrial arbitration practice and precedence D 51. Morits of instant case and contract requirements G 5?. Morits and testimony of instant case G 53. Merits of instant case G 54. Federal Constitution, Civil Rights Act and U.S. testimony B 55. Merits of testimony and record G 56. Contract language F 57. Five supporting industrial arbitration awards D Past practice C 58. APPENDIX B-2 CLASSIFICATION A B C D E F G K - Assigned Number in the Study 1. 2. 3.-A 3 .-3 4. 5. 6. 7. Leave Benefits Compensation for Additional Duties Discharge Transfer and Promotion Definition of Working Day Non-reappointment to Non-tenure Position Basic Wages Other Issues Submitted to Arbitration by Teachers Outcome Loss of preparation period-geometry class assignment Sustained E Full salary credit for out­ side teaching experience Sustained G Classifi­ cation Definition of working school day for counselors Denied E Definition of working school day for librarians Denied E Released time for lunch for Junior High teaching per­ sonnel Denied E Loss of salary for counselors and coaches during strike Denied G Is non-reappointment of coach an arbitrable issue? Sustained F Football coach pay during summer practice B 147 Sustained 148 Assigned Number in the Study 8. 9. 10. 11. 12. 13. Issues Submitted to Arbitration by Teachers Outcome Salary payment to teachers for extra hour assignment (X) Sustained Classifi­ cation B Definition of teaching load for elementary teachers Denied E Master contract requirement teachers sign individual contracts Denied H Salary rate difference between summer and Fedoral Project rates Sustained Is summer schedule hours for day arbitrable (X) Method of personnel selection for Federal Project G Sustained Denied D Reappointment methods for football coach Sustained F 15. Compensation for loss of free period Sustained B 16. Additional pay for advanced training (X) Sustained H Supplemental pay for music assignments Sustained G Non-reappointment of a coach Sustained F Compensation for assignment over regular school assign­ ment Sustained B Additional pay for advanced training r* Lr 14. 17. 18. 19.-A 19.-S 20. Adverse Teacher Evaluation report Sustained Denied JA 1^9 Assigned Number in the Study 21. 22. 23. 2^.-A 2k* -B 25. 26. 27. 23. 29. Issues Submitted to Arbitration by Teachers Compensation Tor study hall assignment during prepara­ tion hour (X) Additional compensation for counselors Compensation for loss of released preparation time School District change of opening day of community college Outcome Sustained Denied Sustained Classifi­ cation 6 G B Denied H School District change of opening day of school— compensation Sustained G Method of transfer and appointment to vacant positions Sustained D Additional pay for advanced college credits Denied G Salary credit for outside teaching experience Sustained G Does arbitrator have juris­ diction of stated griev­ ance ( x ) Sustained H Compensation for teaching in lieu of substitute Denied B A 30. Loss of sick leave credit 31.-A Non-reemployment of pro­ bationary teacher Denied F Non-reemployment of pro­ bationary teacher Sustained F 31.-3 32. Sumner school assignment and pay computation Sustained Denied B 150 Assigned Number in the Study Issues Submitted to Arbitration by Teachers Outcome Classifi­ cation 33. Loss of personal leave credit 34. Definition of "wages" for negotiation purposes Sustained H Discharge notification to 51 teachers for failure to pay agency shop foes Sustained C Salary credit for college course credits Sustained G 35. 36* 37. 38.-A 38.-B 39.-A 39.-3 4o. 41. 42. 43. 44. 45. Denied A * t health insurance protection for injured teacher Denied H Teaching compensation for noon hour duty Denied B Loss of personal leave for hunting purposes Denied A Loss of personal leave used in protest action Sustained A Discharge of 10 teachers for failure to pay agency shop fees Sustained C Reappointment of driver ed­ ucation teacher for summer employment Sustained G Transfer roquest to vacant biology section Denied D Salary credit for law school study Sustained G Payment computation for summer employment Sustained B Re-appointment of football coach Sustainod F Payment for coaching ser­ vices Sustained B 151 Assigned Xunber in tho Study Issues Submitted to Arbitration by Teachers Outcome 96 •-A Loss of sick leave credits Sustained A 96.-3 Procedure for filling staff positions Sustained D Classifi­ cation Incomplete insurance bene­ fits (X) Denied H 9o. Use of personal leave Denied A 99 • Denial of tenure status to probationary teachers 50. Salary credit for past teaching experience 9?. 51. Discipline for insubordina­ tion— one day loss of pay 52. Pay for tine lost honoring picket line of non-teaching employees (X) Sustained Denied Sustained Denied C sJH H Improper filling of coaching positions (X) Sustained F 59. Employment of black teachers Sustained H 55. Letter of Reprimand in teaching personnel file Sustained H Salary schedule credit for loss than "BM college course work Sustained Pull family insurance for spouse Sustained H Pay for additional dutios Sustained B 53. 56. 57. 58. (X) Denotes a throshold issue of arbitrability raised APPENDIX B-3 CLASSIFICATION A B C D E F Assigned Number in the Study 1. 2. - Reappointment Back Pay Additional Payment Cease and Desist Protested Practice Take Affirmative Action Other Remodios Ordered by Arbitrators whore Teachor Grievance was Sustained Desist misassignmont and provide pre­ paration period as required Classifi­ cation D All teachers so located to have salaries recomputed for new salary B (X) 6. Ruling— issue is arbitrable F 7. Payment for disputed time C 8. Pro rata paymont for extra assignment C 11. Payment for difference betwoen summer and Federal Project rate C 12. Rulinfr--issuo is arbitrable F Ik. Continue appointment, Supt* to submit recommendation to Board A 15. Paymont for additional assignment C 16. Salary recomputed to now rate c 17. Additional payment for extra duty c 152 Assigned dumber in tho itudy 18. Remedies Ordered by Arbitrators where Teacher Grievance was Sustained Classifi­ cation Reappoint coach and make whole for lost wages A Reimbursement for all time worked over regular assignment B Recomputation and new placomont on salary schedule C Back pay for all teachers so located (X) B 23. Back pay and continued now rate B 2^.-3 Compensate all teachers for one week loss of vacation B 25. Vacate Board appointment and re­ examine applicants £ 27. Basic pay for all toachors so located B 28. Rulinrr— issue is arbitrable F 30. Back pay for lost days (rotainod jurisdiction) B Reappoint teacher and pay for unmiti­ gated damages B 3*U Ruling— "wagos" include all forms of compensation F 35. Board ordered to notify toachors of intent to dismiss £ Place all toachors so affoctod on new and improved schedule stop C Partial Award in Denial--music teachers to got pro-rata salary rate C Back paymont to all teachers for loss cf personal time 3 19.-A 19.-3 21. 31.-3 36. 38.-A 39.-A 15^ Assigned number in the Study Remedies Orderod by Arbitrators where Teacher Grievance was sustained Classifi­ cation 39. -3 Board ordered to discharge toachors within 10 days if foes not paid £ 40. Back pay ordered for all wages lost because of non-reappointmont B New salary rate computed on retro­ active basis C Paymont of differences between old and now rate C Reinstatement of coach and payment for lost wages A 45 • Disputod paymont orderod C 46. -A Paymont ordered for period under dispute B 3oard orderod to follow contract in filling vacancies E Board orderod to offor tenure con­ tracts to probationary toachors E 51. Board ordered to pay lost wages G 53. Reinstatement of coach with lost back wages A Board ordered to actively seek to employ black teachers E Board orderod to romove adverse comments from teacher's file E Placement of teacher on higher salary rate C Institute immediate paymont of full insurance premiums (X) E Additional payment ordered C 42. 43. 44. 46. -B 49. 54. 55. 56 . 57. 53. (X) ^cnotes Arbitrator retained jurisdiction APPENDIX B-4 CLASSIFICATION A B C D E F Assigned Number in tho Study - Pact Practice Intent of the Parties Contract Language Emergency Conditions Non-arbitrable Other Most Common Major Defense Relied Upon by the Dcfonding School District Classifi­ cation 1. Contract language C 2. Classification not considered legally discriminatory F 3. -A Past practice A 3.-3 Past practice A h. Clear language of the contract C 5. Management Porogative F 6. Past practico and custom A 7. Q ^• Intent of the parties B Past practico in emergencies A Emergency conditions and record of attempt to comply D 10. Cloar language of the contract C 11. Summer Federal Project no differont than other summer employment A 9. 155 (X) 156 Assigned Number in tho Study 12, Most Common Major Dofonse Roliod Upon by tho Defending School District Classification Silonco in contract— authority under Michigan School Code F 13. Contract language C 12+. No vacant position existed F 15. Contract meaning of "normal" C 16, Past practico (Timeliness) l?. Past practico A 18. Poor teaching performance F 19.-A Contract language C 19.-3 Intent of the parties B 20. Morits of tho Case (Timeliness) (X) F 21. Past practico A 22. Contract language C 23. Loss of millago resulting inequi­ valent time off D Contract silence— managementrights clause F Contract silence— managementrights clause F 25* Managerial discretion F 26. Intent of the parties B 27. Prior past practice and consent the individual 2^.-a 2^.-3 28. (X) A (X) (X) Isuuo non-arbitrablo--merits of issue never discussed (X) of A E 15? Assigned Number in tho Utudy Most Common Major Defense Roliod Upon by the Defending School District Classifi­ cation 29. Contract silence and past practice A 30. Contract was never ratified (Time­ liness) (X) F Non-arbitrable, Tenure Commission Jurisdiction (X) E Non-arbitrable* Tenure Commission Jurisdiction (X) E 32. Non-arbitrable due to untimely filing E 33. Contract language C 3^. Contract language C 35. Issue ponding before state labor board and Appeals Court (X) F 36. Administrative error and not intent of tho partios B 37. Non-arbitrable because of timeliness (X) E 33. -A Contract language C Administrative nocossity D 39.-A Unauthorized strike F 39.-B Not determined in court of competent jurisdiction F Merits of the Case (Timeliness) F 31.-A 31.-3 i • CO (X) ^1. Managerial perogativo (Timolinoss) 42. Contract language C 43. Past practico and lesser level of work performance A Management perogativo (Timolinoss) F W- , (X) (X) F 158 Assigned dumber in the Study Most Common Major Defense Relied Upon by the Defending School District Classifi­ cation ^5. Contract language C b S .-A Contract language C if-6•-B Attorney General Decision placing issuo in question F Untimely filing of griovance £ ^7. (X) Contract language C 89. I^anagcmont perogative F 50. Past practico (Timeliness) 51. Management Perogativo 52. Contract languago 53. Board porogative 5^. Past practice A 55. Failure to follow school policy A 56. Intent of the parties B 57. Past practice A 58. Now duties do not roquiro additional pay F (X) (Timolinoss) A F (X) (X) (X) denotes where arbitrability is raised as a threshold question C F APPENDIX C-l TIME DATA INCLUDED IN THE ARBITRATION AWARDS Ansimed Number in the ~tudy Date oT Filing Grievance Date Indicated of Arbitration ffearing 1/13/6? 1. Date of Issue for Award 2/7/67 2. 9/21/66 2/12/6? 3.-A 9/19/66 3/15/67 3.-3 9 /2 9 / 6 6 3/15/67" 4. 9/7/66 5/6/6? 5. 10/13/66 6, 10/22/66 2/7/67 5A6/67 6A 0/67 6/26/67 7. 8. 9/27/66 5/9/6? 7/6/67 9. 1 1 /2 7 / 6 6 5/23/6? 7A7/67 10. 4/17/67 11. 6/7/6? 12. 13. 8/7/6? 14. 10/4/6? 15. 16 * 10/17/6? 8A/66 8/11/67 8/ 26/67 9/16/6? 11/9/67 2/5/68 2/8/68 4/6/68 4/26/68 5/8/58 4/19/68 * 5/13/68 160 Assigned Number in the Study Date of Filing Grievance 17. 9/2 5/66 18. 10/22/66 Date Indicated of Arbitration Hearing Date of Issue for Award 5/22/68 5/9/68 5/ 25/68 19.-A 5/21/68 5/ 27/68 19. -B 5/21/68 5/ 27/68 5A 0/68 6/ 3/68 2A7/68 8/8/68 20. 1/26/68 21. 22. 8/9/68 23. 7/26/68 8/17/68 24.-A 8A 3/68 8/24/68 2/4-,-3 8A 3/68 8/24/68 7/12/68 8/26/68 25. 2/1*4/68 26. 9/6/68 27. 9/30/68 10/14/68 28, 4/18/68 11/4/68 11/20/68 29. 4/30/68 12A2/68 1/2/69 30. 3/4/68 11/20/68 * 1/27/69 31.-A 4A 6/68 11/9/68 ** 1/31/69 31.-B 4/18/68 11/9/68 ** 1/31/69 32. 7A 0/68 2/19/69 4/7/69 33. 3/4/69 4/22/69 34, 2A 4 /6 9 4/24/69 4 /1 0 / 6 9 4/29/69 35. 1/3/69 36. 9/19/68 5/14/69 161 Issif^ned Numbor in tho Study- Dato of Filing C-rievance Date of Issue for Award 2A 0/69 5/27/69 < 4/28/69 5/28/69 38.-B 4/28/69 5/28/69 < 2/13/68 Date Indicated of Arbitration Hearing 5/20/69 5/ 29/69 39.-B 5/20/69 5/29/69 37. i ■ CO i • CN 40. 7/8/68 5A/69 6/2/69 41. 6/12/68 3A 7/69 6/6/6 9 42. 9 /2 3 / 6 8 5/1/69 6/IO /69 4/21/69 6/20/69 5/7/69 6/28/69 5/7/69 6/30/69 43. 4^. 9/25/68 45 • 46.-A 3/13/69 5A 8/69 7/1/69 '^6.-3 5/15/69 5/18/69 7/1/69 47. 12/20/68 6/ 24/69 7/15/59 48. 7A1/69 8/23/69 49. 7/1/69 8/22/69 50. 8/26/69 51. 4/3 0 /6 9 9/30/69 10/20/69 52. 6/ 6 / 6 9 11/5/69 12/11/69 53. 1 2 /3 0 /6 8 5A4/69 1/7/70 54. 5/2 3/69 55. 6/14/68 1/2 0 / 7 0 12A5/69 1/21/70 162 Assigned Humber in the Study- Date of* Piling Grievance 56. 10/2 8/68 57. 9/16/69 Date Indicated of Arbitration Hearing Date of Issue for Award 2/7/70 12/2/69 2/16/70 58. * 2/25/70 Two day hearing Three day hearing t 4 APPENDIX TIKE -Assigned Number in the Study INTERVAL ^ 11 — DATA C-l-A COMPUTATIONS ■ Grievance to Hearing 1 1— (DAYS) —- ! — Hearing to Award ■ — p. Total Time Period Grievance to Award 25 1. 2. 144 3.-A 177 3.-2 167 4. 241 5. 117 94 6. 211 231 7. 8. 225 28 253 9. 117 55 232 106 10. 11. 65 15 12. 56 13 . 14. 182 127 57 15. 16. 80 184 12 184 24 163 208 161* Acnirncd lumber in the Btudy 17. Grievance to Bearinr Hearing to Award 226 13 IB. 239 185 19.-A r ( .3 19.-3 6 20. Total Time Period Grievance to Award 10*1- 2h 123 1?2 21. 22. 23. 22 2j'r .-A 11 21'-.-3 11 25. li|-8 *5 193 26. 27. 1^ 2B . 200 15 215 29. 73 21 9^ 30. 261 68 329 31.-A 207 03 290 31.-3 205 03 288 32. 22A ^7 271 33. rw. • 35. ^9 69 97 19 116 ' 165 Assigned Number in the Study- Grievance to Hearing Hearing to Award 36. 37. Total Tim© Period Grievance to Award 237 362 106 < i • CO 5* 250.00 66 66. -A 66. -3 321.60 67 . '>3. J4.05.10 ^ 52,51 55. 250.00 1 ,270 .3^4- 56. 555.00 49. 50. 51. 52. 53. 5^. 111.83 170 Assigned number in the Study Arbitrator Fees and Expenses 57. WO.l'rO 53. 2^-0.00 School District Attorney Expenses Teacher Attorney Expenses Other APPENDIX C-3 REPRESENTATION AND OF THE PARTIES PRESENCE OF TC ARBITRATION, BRIEFS Ass Xur.be r in t h e Study School Attorney District 'eachor A s s o c i a t i o n Othor Attorney 1. Other Presence of Written Briefs Local Toacher 2. X X Yes 3.- A X X Yes 3.-3 X X Yes superin­ Local Teacher tendent X X Yes X X Yes 7. Consul­ X tant X X Yes 9. X X Yes 10. X X 11. 12 . 13 . Local Officer Superin­ tendent Yes X X MEA Repre­ sentative 171 Yes 172 Assigned Number in the Study School District Attorney Other Teacher Association Attorney Other ME A Repre­ sentative lb. Consul­ tant 15. Presence of Written Briefs Yes Local Officer 16. X MSA Repre­ sentative 17. X MEA Repre­ sentative Yes 13. 19.-A 19.-B 20 MEA Repre­ sentative . Consul­ tant Local Officer Consul­ tant Local Officer 21. 22 . 23. 2 ii.-A 2^.-3 Local Officer 25. X 26. X 27. 28. Yes MEA Repre­ sentative Superin­ tendent Local Officor MEA Repre­ sentative Yes 173 Assigned Number in the Study School District Attorney Other Consul­ tant 29. Teacher Association Attorney Other Presence of Written Briefs MEA Repre­ sentative Yes 30. 31.-A 31.-B MEA Repre­ sentative Yes 32. MEA Repre­ sentative Yes MEA Repre­ sentative Yes 33. X 34. X 35. X Yes MEA Repre­ sentative Superin­ tendent 36. MEA Repre­ sentative Yos Yes & transcript 37. 38.-A Asst. Supt • Local Officer 38.-B 39.-A 39.-B X 40 ■ X 41. MEA Repre­ sentative MEA Repre­ sentative 42. X 43. X Yes Yes Local Officer Yes 17*4- Assigned Number in the Study School District Attorney Other Teacher Association Attorney Other 44*. X MEA Repre­ sentative 45. X MEA Repre­ sentative Presence of Written Briefs Yes 46 •-A Consul­ tant 4-6•-B Local Officer 4?. X X ’>3. X X Yes 49. X X Yes X Yes 50. Consul­ tant 51. X 52. X X 53. X X 54. X X 55. X X Local Officer Yes Yes & transcript 53. Consul­ tant MEA Represontativo 57. Ass t . Supt • MEA Rep re sentativo 58. Superin­ tendent MEA Repre­ sentative Yes APPENDIX C-4 SELECTION OF ARBITRATORS AND THEIR BACKGROUNDS Assigned Number in the Study Selection AAA Other Background Attorney or Legal Training Other National Academy Membership 1. X X X 2. X X X 3.-A 3.-3 Local Selection X i*. Local Selection X X 5- X X X 6. X X X 7. X X 8. 9. . Labor Specialist X X 10. Local Selection 11. Local Selection 12. F.M.C.S. 13. X X X X X X Management Specialist Professor Economics X 175 X X 176 Assigned Number in the Study Selection AAA Other Background Attorney or Legal Other Training 16 . National Academy Membership X 3 Man Panel 15. Labor Specialist X Arbitrator X 16 . X 17. X X X 18. X X X X 19.-A 19.-B X . X 20 21. Arbitrator Local Selecxion 22. X X X X Unknown 3 Kan Panel 23. Professor Economics 26, -A X 26.-5 Local Selection 25. X 26. X 27. 30. Arbitrator X Unknown 3 I*Ian Panel 28. 29. X 3 Man Panel Professor Economics X Professor Economics X X 1?? Assigned Number in the Study Selection AAA Other Background Attorney or Legal Training Other 31.-A X 31. -B X 32. X 33. X X MERC 263 X Local Selection 38.-A X Arbitrator X 36. 37. X Local Selection 3^. 35. National Academy Membership X X Professor Economics X X X X X X X X X X 38.-3 39.- A 39.-3 Unknown Local Selection J^o, X X X ^1. X X X ^2. X X X ^3. X x X Local Selection ^5. Arbitrator X X X ^6.-A ^6.-3 ^7. X ProfcssorEeonomics 3 M-an Panel X X X X 178 Assigned Number in the Study Selection AAA 48. Other Local Selection Background Attorney or Training Other National Academy Membership X X X 49. X X 50. X (panel) X 51. X Arbitrator 52. X Unknown 53. X (panel) X X 5^. X X X Local Selection 55. X 56. x (panel) X 57. X X 5«. Local Selection X X X