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In all cases we have film ed the best available copy. University Microfilms International 300 N. ZEEB RD.. ANN ARBO R, M l 48106 8126534 N a sta s , G e o r g e III THE MICHIGAN BUSINESS LOBBYIST: CHANGING ENVIRONMENT, CHANGING NEEDS Ph.D. 1981 Michigan State University University Microfilms International 300 N. Zeeb Road. Ann Arbor, M I 48106 Copyright 1981 by Nastas, George III All Rights Reserved PLEASE NOTE: In all cases this material has been filmed in the best possible way from the available copy. Problems encountered with this document have been identified here with a check mark V . 1. Glossy photographs or pages______ 2. Colored illustrations, paper or print______ 3. Photographs with dark background______ 4. Illustrations are poor copy______ 5. Pages with black marks, not original copy_____ 6. Print shows through as there is text on both sides of page 7. Indistinct, broken or small print on several pages Is * 8. Print exceeds margin requirements______ 9. 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Other__________________________________________________________________ University Microfilms International THE MICHIGAN BUSINESS LOBBYIST: CHANGING ENVIRONMENT, CHANGING NEEDS By George Nastas I I I A DISSERTATION Submitted to Michigan State University in p a rtia l fu lfillm e n t of the requirements fo r the degree of DOCTOR OF PHILOSOPHY Department of Marketing and Transportation Administration 1981 © Copyright by GEORGE NASTAS I I I ABSTRACT THE MICHIGAN BUSINESS LOBBYIST: CHANGING ENVIRONMENT, CHANGING NEEDS By George Nastas I I I Purpose This study examines lobbyists who represent business organizations to the Michigan State Legislature in order to learn something o f th e ir personal characteristics, th e ir preparation fo r lobbying, how they were recruited, th e ir business l i f e , and what they perceive to be ideal business lobbyist preparation, based upon th e ir experiences as business lobbyists. Frame of Reference While a number of em pirically based studies have been done on the le g is la tiv e lobbyist at the federal and state levels of government, none has focused on the state business lobbyist in th is way. They have looked instead a t the e n tire category of lobbyists representing a v a ri­ ety of types o f in te re s t groups. Nevertheless, these studies have served as a guide in planning this research study. Collection of Data In February 1980, a census was taken of 163 business in te re s t lobbyists registered to lobby during the 1979-1980 Michigan Legislative George Nastas I I I Session. Seventy-four of these lobbyists returned the mail survey questionnaire, and th e ir responses form the basis of the study's findings. Major Findings The Michigan business lobbyist is predominantly male, middleaged, married with children, born and reared in Michigan in an urban se ttin g , and well educated. The majority of the respondents have a t least a college degree in one of the social sciences. Many have had p rio r government employment experience. On the average, the study respondents began lobbying in th e ir la te t h ir tie s . organization. The m ajority of them have worked fo r more than one In general, the respondents possess at least six years o f lobbying experience. Results indicate that the survey respondents tend to have spent l i t t l e time planning to become lobbyists. For the most part, they became lobbyists fo r th e ir organizations subsequent to working for those organizations in some other capacity. T yp ically, the lobbyists appear to have obtained th e ir position as a consequence of having had some p rio r "inside" contact with the lobbying organization or with lobbying a c tiv itie s , rather than having entered the career from a to ta lly unrelated f ie ld of work. In general, respondents report having had no formal trainin g fo r the position of business lobbyist. Instead, they c ite p rio r work experience in business, government, or p o litic s as th e ir preparation fo r th is career. George Nastas I I I Factors which the respondents feel are most important in determining whether an individual would be successful as a business lobbyist include an a b ilit y to s e ll ideas, honesty, an in te re st in the job, job knowledge, and a pleasant personality. Consistent with these factors, respondents would look fo r specific tr a its and personal char­ a c te ris tic s , as well as related employment and educational experiences, in the background of a prospective business lobbyist when making a hiring decision. Education and experience in communication, p o litic s , government, and business are emphasized, with experience stressed over education. The respondents preferred a candidate with some college or a college degree. However, the lack of a degree would not be a barrier to employment as a lobbyist, because possession of other characteristics could resu lt in the candidate's being hired. A bias against the hiring of a new college graduate as a business lobbyist was found in the study participants' responses. Research findings indicate that there is a new state le g is la tiv e environment requiring a business lobbyist with more than the trad itio n al job preparation. He must be fa m ilia r with the le g is la tiv e process and the individuals involved, the business organization and its interests, and a ll relevant issues. He should ppssess e ffe c tiv e research, analy­ s is , and communication s k ills in order to be able to make and sell his recommendations to both clien ts and le g is la to rs . And his performance should re fle c t advance preparation, good organization, good judgment, a sense of timing, and a reputation fo r being well informed and honest. To Ge.oH.ge. and. SteZJLa. Ucu>ta& ACKNOWLEDGMENTS Without the assistance of certain Michigan business lobbyists, th is dissertation would not have been possible. Let me here express my appreciation to those individuals fo r th e ir participation in this research e ffo rt. I should also lik e to thank the members of my dissertation committee who have provided guidance and support from the in it ia l phases on through the completion of this work. Special thanks are due to Dr. Donald A. Taylor who served as chairperson of the dis­ sertation committee a t Michigan State University. His role in this capacity, as well as his support throughout my doctoral program is g ra te fu lly acknowledged. Drs. M. Bixby Cooper and Stoakley W. Swanson also served on the dissertation committee. Dr. Cooper provided guid­ ance at the s ta rt of this project and in its completion. Dr. Swanson provided assistance in the formulation and execution of the project. Their advice was always constructive and is greatly appreciated. F in a lly , fo r th e ir encouragement and support of my doctoral program e ffo rts , I wish to acknowledge my family and especially my parents, without whom th is program would have been much more d iffic u l t. TABLE OF CONTENTS Page LIST OF TABLES................................................................................................ v ii Chapter I. II. III. ............................................................................ 1 Purpose ........................................................................................ Background of the S t u d y ........................................................ Scope of the S tu d y .................................................................... Frame of R eference.................................................................... Significance of the Study .................................................... Limitations of the S tu d y ....................................... The Organization of this R e p o r t ........................................ 1 3 5 6 7 8 9 REVIEW OF THE RELATED LITERATURE............................................ 10 Introductory Comment ................................................................ Need for a New Business L o b b y is t........................................ Empirically Based Studies of State Legislative L o b b y is ts ................................................................................ The Michigan Lobbyist .................................................... The Oklahoma Lobbyist .................................................... The Illin o is Lobbyist .................................................... Massachusetts, North Carolina, Oregon, and Utah L o b b yis ts................................................................ The Nebraska Lobbyist .................................................... The New England L o b b y is t................................................ Concluding Comment .................................................................... 10 10 INTRODUCTION . RESEARCH DESIGN AND METHODOLOGY 15 16 21 23 27 31 34 38 ............................................ 39 Introductory Comment ................................................................ Research Design ........................................................................ The P o p u latio n ............................................................................ Research Methodology ................................................................ P r e t e s t ................................................................................ Survey P renotification Telephone Message ................ Survey Cover Letter ........................................................ Survey Questionnaire ........................................................ Survey Procedure ................................................................ Nonresponse Error ............................................................ 39 39 40 43 45 49 50 50 53 55 v Chapter Page Data Editing and C o d in g ........................................................ Data Analysis ............................................................................ Disposition of the D a t a ........................................................ Concluding Comment .................................................................... IV. RESULTS....................... 60 Introductory Comment ................................................................ "About Yourself" ........................................................................ "About Any Previous Government Experience" .................... "About Your Job H is to r y " ........................................................ "About Your Business Life" .................................................... "Ideal Recruitment and Preparation" ................................ About the Nonrespondent........................................................ Nonrespondent P ro file .................................................... Concluding Comment .................................................................... V. 56 57 58 59 SUMMARY, CONCLUSIONSs AND RECOMMENDATIONS . . . . . . . Introductory Comment ................................................................ Review of the Study Objectives ........................................ Study Audience............................................................................ Summary........................................................................................ State Legislative Environment .................................... Description of the Business Lobbyist ........................ Business Lobbyist's L ife ................................................ Recruitment of the Business Lobbyist ........................ Ideal Preparation of the Business Lobbyist . . . . ........................................................................ Conclusions . Importance of the Role and Preparation o f the Business Lobbyist ........................................................ Selection C rite ria fo r Business Lobbyists . . . . Program of Preparation fo r the Business Lobbyist . S ocialization ............................................................ Formal Education ........................................................ Work E x p e rie n c e ........................................................ Summary of the Program of Preparation . . . . Role of the Business School ........................................ Recommendations ........................................................................ Concluding Comment .................................................................... 60 61 65 66 69 88 107 108 113 114 114 114 115 115 116 116 117 119 120 122 123 124 128 128 130 134 135 136 138 141 Appendix A. TELEPHONE PRENOTIFICATION STATEMENT .................................... B. REPRINT OF COVER LETTER AND QUESTIONNAIRE C. DATA RECORD FORMATS....................................................... ........................ . . . LIST OF REFERENCES............................................................................................. vi 147 149 163 186 LIST OF TABLES Table 3.1 Page Comparison of the Id e n tifie d Respondents with the Population by Location ............................................................ 43 4.1 Age o f Respondents ................................................................... 61 4.2 M arital Status of Respondents ............................................... 62 4.3 Birthplace of Respondents ....................................................... 62 4.4 State Where Respondents Were Reared ................................... 63 4.5 Urban/Rural Environment During Respondents' Youth . . . 63 4.6 Highest Level of Formal Education Attained ................... 64 4.7 College Undergraduate Major ................................................... 65 4.8 Prior Government Experience ................................................... 66 4.9 Years of Lobbying Experience ............................................... 67 4.10 Age o f Registration as a L o b b y is t....................................... 67 4.11 Number of Organizations fo r which the Respondent Has W o rk e d .................................................................................... 68 4.12 Types of Jobs H e l d ................................................................... 69 4.13 Form of Compensation............................................................... 70 4.14 C lient Summary........................................................................... 71 4.15 Job Responsibility A r e a s ....................................................... 72 4.16 Most Important Job Responsibility A r e a ........................... 73 4.17 Second Most Important Job Responsibility Area ............... 73 4.18 Third Most Important Job Responsibility Area ............... 74 4.19 Job Responsibility Areas, Totals ....................................... 74 vi i Page ........................ 75 Years Lobbying fo r Current Organization ........................ 75 Years Employed by Current Organization Time Spent Lobbying During Legislative Sessions . . . 76 Time Spent Lobbying Between Legislative Sessions . . 76 Time Spent Planning to Become a Lobbyist .............. 78 .................... 79 Factors Influencing Career Decision ................................ 82 Job Satisfaction Items ........................................................ 83 Job Dissatisfaction Items .................................................... 84 Job Recruitment Methods ........................................................ 89 Success Factors ........................................................................ 90 Hiring Factors ........................................................................ 92 New College Graduate as a Business Lobbyist ................ 94 Greatest Educational Weaknesses ........................................ 97 Formal Education Requirement ............................................ 98 Educational Areas Important to Lobbyist Effectiveness ............................................................................ 100 Recommended College Major .................................................... 101 Department Responsible fo r Training ................................ 102 Program of Study .................................................................... 103 F irs t Work Experience ............................................................ 105 Evaluation of Experience Areas 106 How F irs t Lobbyist Position Was Obtained ........................................ ............................ 109 Nonrespondent College Major ................................................ 110 Nonrespondent Time Spent Lobbying During Legislative Sessions ............................................................ 111 Nonrespondent Educational Background vi i i Table 4.44 5.1 Page Nonrespondent Time Spent Lobbying Between Legislative Sessions ...................................................................... Ill Educational Areas ............................................................................. 131 ix CHAPTER I INTRODUCTION Purpose The Michigan business lobbyist represents one or more business professional groups, single businesses or corporations, and/or business or trade associations to the Michigan State Legislature. The lobbyist's role varies according to his concept of how to achieve the goal o f affecting le g is la tio n in order to benefit his client/employer. The lobbyist may be involved prim arily as a contact man who conceives of his job as making and maintaining contacts, personal acquaintanceships, and friendships with individual leg islato rs on behalf of his c lie n t; as an informant who sees his job as e ffe c tiv e ly presenting his c lie n t's case through prepared information directed to individual le g is la to rs , or through presentation before le g is la tiv e committees; or as a watchdog who conceives o f his job as being aware of le g is la tiv e a c tiv it y , and of how i t may a ffe c t his c lie n t group, and of signaling the group as developments w arrant.1 Thus, the lobbyist may in it ia te and maintain contacts w ith, educate, and influence state le g is la to rs , as well as monitor and report le g is la tiv e a c tiv itie s and trends to the organization(s) the lobbyist represents. The success o f the business organization may be d ire c tly related to the success of its lobbyist in carrying out these a c tiv itie s , since 1 2 business performance may be influenced by the state p o litic a l-le g a l environment in which the organization operates. The more favorable this environment is to the business organization, the more successful the organization may be in achieving its objectives. Conversely, an inhospitable le g is la tiv e climate may make i t more d if f ic u lt fo r the s ta te 's businesses to achieve th e ir objectives and serve th e ir cus­ tomers. Thus, those who have business interests should be concerned about the business lobbyist and the preparation of the lobbyist fo r representing a business organization to the state le g is latu re. Since the business lobbyist plays an important role as a lin k between the business organization and the Michigan State Legislature, i t is important to have a p ro file of the lobbyist—what preparation he has received for lobbying, how he was recruited, how his career has developed, and in lig h t of his experience, what he now perceives as ideal educational preparation fo r his career. I t is the purpose of this study to examine the Michigan business lobbyist with a view toward gaining a better understanding of the lobbyist's characteristics and preparation fo r lobbying a c tiv itie s . In addition, lobbyists' perceptions of ideal educational preparation, as well as any possible role fo r the business school in that preparation, w ill be probed. Thus, the goal of the study is f i r s t , to provide an understanding of the Michigan business le g is la tiv e lobbyist, and second, to present a prescription fo r future business lobbyist preparation. 3 Background of the Study As mentioned e a r lie r , the success of the business organization may be fa c ilita te d by a favorable p o litic a l-le g a l environment, or may be impeded by an unfavorable environment, This environment at the state government level is shaped by the state le g is la tu re . Indeed, le g is la tiv e a c tiv ity in such areas as taxation, consumerism, and environmental protection has already affected and continues to a ffe c t the business organization. In broad terms, there are a number of reasons why these laws and regulations have increased in the past and may be expected to grow in number, in areas of in te re s t, and in magnitude of influence on business organizations in the future. F ir s t, there is a growing public concern about how business carries out its a c tiv itie s and the goals to which i t subscribes. In a report published by The Conference Board, one corporate spokesperson, in speaking to his company's external rela tio n s , has said: The heart of the matter is the future of our corporate existence; the continuation of our economic system. Busi­ ness' argument is that the classic functions of business, i f allowed to operate e ffic ie n tly , w ill permit benefits to tr ic k le down. But there is serious and increasing concern on the part of the public that the system is not working, that business has too much power and too l i t t l e account­ a b ilit y . Many outside groups no longer tru st business.2 The report goes on, "From the deterioration of business c re d ib ility flow, to a large extent, other key issues of major concern to top executives: government over-regulation of business; indeed, the future v ia b ility of the free enterprise system."3 Thus public discontent may 4 manifest it s e l f in state le g is la tiv e a c tiv ity which, in turn, may a ffe c t business performance. For other reasons, to be elaborated upon in the i n it ia l portion of Chapter Two, more business attention should be devoted to state le g is la tiv e a c tiv ity : • The increased in te res t group a c tiv ity at the state le g is la tiv e le v e l, both pro and con to business interests. • The growth of state government in size, areas of involvement, and amount of le g is la tio n . • The changes in the composition of the state legislature to younger, more s o c ia lly conscious individuals who may not be as pro-business as prior legislators may have been. • The escalating level of government intervention in business p ra c tic e s .11 Many of the resulting interventions by state government may be expected to occur in the marketing domain, as well as in other business func­ tional areas. An example of the serious ramifications for Michigan's businesses of le g is la tiv e intervention in the marketing domain is the "bottle b i l l . " This law requires consumers to pay a container deposit when purchasing beverages in order to reduce litt e r in g . I t also requires re ta ile rs to make a substantial investment to f a c ilit a t e beverage container recycling. Since government laws and regulations can profoundly a ffe c t the environment within which the business organization operates, many busi­ nesses are ac tiv e ly concerned with this aspect of the environment, and 5 attempt to influence i t . This influence seeks to enhance the business organization's probability of success, and to support or counterbalance the effects of other groups which may be attempting to influence the business organization's operations through government. According to one source, "As a re s u lt, a number of companies are e ith er re v ita liz in g th e ir state government relations e ffo rts or establishing whole new programs."5 As a consequence, the state business le g is la tiv e lobbyist has become more important. Thus, i t is important not only to know more about the "typical" lobbyist, but to assist in improving the lobbyist's preparation to represent his organization. Attempts to improve the career preparation of the lobbyist by identifying educational require­ ments and proposing educational solutions may resu lt in a more effec­ tiv e business lobbyist. As the business organization is more effec­ tiv e ly represented to the state le g is la tu re , a more favorable p o litic a llegal environment may develop. This may f a c ilit a t e the achievement of not only the firm 's objectives, but also the social and economic objec­ tives (such as the satisfaction of consumer wants and the e ffic ie n t use of resources) which business organizations in sum achieve when function­ ing e ffe c tiv e ly . Scope of the Study This study is confined to those individuals whose names appear on the l i s t of registered le g is la tiv e agents as file d with the Campaign Finance Reporting O ffice of the Michigan Department of State fo r the 1979-1980 Michigan Legislative Session.6 Only those individuals who 6 indicated during registration that they represented business professional groups, single businesses or corporations, and/or business or trade associations were selected fo r the study. The State o f Michigan represents an important state in which to conduct such a study, in lig h t o f its sig n ific an t impact upon the economic well-being of the nation. In addition, Michigan is among a handful of states which are generally conceded to be leaders in innovative le g is la tio n affecting industry.7 I n i t i a l l y , in formulating th is study, a major concern was whether the cooperation of Michigan business lobbyists could be secured, inasmuch as they might consider themselves to be " p o litic a lly sensitive," and thus prefer not to be studied. However, discussions with Senator William Sederberg and Representative Lynn Jondahl of the Michigan State Legislature suggested that Michigan business lobbyists would cooperate with the study.8 Also, p rio r studies indicated coop­ eration by lobbyists. The timing of the survey and the length of the study questionnaire were also of concern, since as the session pro­ gressed, business lobbyists would have less free time to participate in the study. With regard to questionnaire length, pretest results led to changes in the questionnaire designed to increase the response rfcte to the study questionnaire. Frame of Reference While a number of em pirically based studies have been done on the le g is la tiv e lobbyist at the federal and state government le ve ls, none has focused on the state business lobbyist. They have instead 7 examined lobbyists in general representing a variety of interest groups. Prior studies have considered such aspects as the background o f lobby­ is ts , th e ir role o rien tatio n , lobbying techniques, and lobbying per­ formance. This study, while based on the design, methodology, and findings of these previous surveys, seeks to move beyond them and to probe in greater depth the state business lobbyist group. Significance of the Study This study extends the reader's knowledge and understanding of the business lobbyist operating a t the Michigan State Legislature in terms of the lobbyist's personal background, career preparation and recruitment, and business l i f e . In addition, a "profile" of what business lobbyists perceive to be ideal educational preparation for lobbying is developed. For the individual contemplating, planning, or working toward a career as a state le g is la tiv e lobbyist fo r a business organization, the study results which follow describe the business lobbyist as well as suggest educational training requirements. For the individual business lobbyist, as well as the business organization, the results o f this study provide a more complete under­ standing of the Michigan business lobbyist than has been available heretofore. The individual lobbyist may compare his own character­ is tic s , and/or the business organization may compare its lobbyists with the population under study. In addition, comparisons may be made between the in d ivid u al's preparation and what the lobbyists studied perceived to be ideal educational preparation to iden tify possible 8 educational weaknesses. Once id e n tifie d , weaknesses can be overcome through education and tra in in g . These applications should resu lt in a better prepared business lobbyist. Assuming that a better prepared business lobbyist would do a more e ffe c tiv e job of representing the business organization to the state le g is la tu re , a more favorable state p o litic a l-le g a l environment could evolve fo r the business organization—an environment in which the business organization's performance may be improved. Comparisons and contrasts are made, where appropriate, between the results of this study and those of previous studies on the entire population of lobbyists at various state legislatures. Evolutionary changes have been recognized. F in a lly , this study may have the e ffe c t of encouraging other business schools to examine th is and other aspects of the businessgovernment relation ship , and to highlight the importance of that relationship. I t also demonstrates the role of the business school in educating business lobbyists, and others involved in the interaction of business with government. Limitations of the Study The results o f this study are restricted to business lobbyists registered with the State of Michigan for the 1979-1980 Michigan Legis­ la tiv e Session, and are not meant to be generalized beyond that popula­ tio n . Thus, the results are qu alified by the types of business lobby­ is ts registered, the business organizations represented, and the issues of interest at the Michigan State Legislature during the period of study. 9 The results are also lim ited by the representativeness of the respondents ( i . e . , the study response rate and the characteristics of the respondents). To the extent that the respondents vary from the population of Michigan business lobbyists as a whole, the results represent to a lesser degree the en tire population studied. A contrast between the respondents and the whole population studied is presented in Chapter Three. F in a lly , the results may be lim ited by the methodology used. S p e c ific a lly , there may be some response errors due to the m isinter­ pretation of survey questions by the respondents. This has been minimized, however, by the pretest of the questionnaire. Also, question m isinterpretation was not detected during the coding of the data. The Organization of this Report This introductory chapter has served to acquaint the reader with the purpose and significance of the study conducted, as well as with its lim itatio n s . Chapter Two provides the empirical basis fo r the study by reviewing the relevant lite ra tu re on past lobbyist studies. I t focuses on each study's objectives, population, research design, methodology, and resu lts, as they pertain to this study. The research design and the methodology used to carry out the study are presented in Chapter Three of this report. study are presented and discussed in Chapter Four. Results of the F in a lly , in Chapter Five conclusions are reached concerning the results of the study, and recommendations made with regard to possible courses of future research in the area under investigation. CHAPTER I I REVIEW OF THE RELATED LITERATURE Introductory Comment In this chapter, a review of lite ra tu re relevant to the study of Michigan business lobbyists is presented. into two major sections. The chapter is divided In the f i r s t section, the need fo r a more e ffe c tiv e business lobbyist is developed. Ideas introduced e a r lie r , which were linked to the purpose of this study, are expanded upon. The second section is devoted to a review of a number of em pirically based studies of lobbyists--studies which have formed a foundation for th is study. Need for a New Business Lobbyist As indicated in Chapter One, the state government environment has become more important fo r the business organization. This section explores how that environment has changed, and how the lobbyist and his preparation for lobbying should change in order fo r the business orga­ nization to successfully influence its state government environment.1 The vehicle fo r th is exploration is the a r t ic le , "Larger Stakes in State-House Lobbying," by Martin Haley and James Kiss.2 According to these authors, "business has too often ignored the altered composition of state government and the powerful new forces working at that le v e l." 3 10 11 These same authors also state: consumer and conservation groups aim to influence the content of government decisions without organizing to gain o ffic e . . . . Lumped under the loose heading of "public interest advocates," and drawing th e ir manpower and money from the middle class, these new interests . . . provide more than e ffe c tiv e checks and balances against business and industry. To the consumer, public in terest advocacy looks more wholesome and more legitim ate than the private in te re s t. With a constituency larger than that of business and industry and with noneconomic or nonmaterial objectives, the public in terest advocates are accorded greater attention in the press.1* The seeds of public interest advocacy have found f e r t ile ground and prospered in the changing nature of state government. Part of this changing nature is the "p lu ralizatio n of government—the spreading of power in the decision-making process."5 There has been a rapid increase, fo r instance, in the number of state adm inistrative and regulatory agencies. Public in teres t groups have shared in the devel­ opment of this p lu ra liz a tio n , and they have geared themselves to operate e ffe c tiv e ly in this environment. Most new state agencies and conanissions are created to f i t today's social conditions and to serve the "public good." When con flicts a ris e , this charter gives public in terest advocates a decided advantage. Often appearing to share the same goals and values, they and governmental units form a natural a llia n c e .6 These agencies are also actively pursuing state le g is la tio n to achieve th e ir goals. The enormous increase in state agencies has created a need fo r enabling le g is la tio n . Every agency brings to every le g is la tiv e session its program, including a f i l e of b ills to be introduced.7 12 Thus, powerful new forces are operating at state legislatures—forces which advocate positions on issues and introduce an ever-mounting volume of new ideas and proposals, many of which may be of interest to or require a response from business organizations. The nature of the state leg is la tu re is also changing: Throughout most of U.S. history, at least up to the 1930s, legislatures conducted th e ir business in a casual and le is u re ly manner. The atmosphere, when they met fo r 30 to 90 days every other year, was lik e th a t o f a comfortable c lu b .8 Now, however, with a heavier workload of le g is la tiv e proposals, leg islato rs are meeting more often and for longer periods. "In many states, when sessions end, interim committees continue to work."9 Also, the law-making process has opened up to include more sources and other influences, in ways "that reduce certainty of outcome and d ilu te both external and internal c o n tro l." 10 F in a lly , there is a new breed of le g is la to r attracted by: the growing importance of law-making bodies, higher salaries, and the opportunities that longer sessions provide fo r meaningful work. . . . The new leg islato rs tend to be a c tiv is ts , independent thinkers, and strong individuals. They are consumer and ecology minded. While not necessarily anti-business, they are c ertain ly not business oriented. They share neither the perspective nor value judgments th a t come from knowing how to read a p&l statement and examining a balance sheet. . Most have never been called on to weigh the cost and bene­ f i t s of economic a c tiv itie s in terms of the community's livelihood. . . . They are prone to view w ith disfavor proposals from old style lobbyists representing business.11 These new legislators have had th e ir influence on older legislators who now: 13 feel obligated to give greater consideration than they formerly did to the merits of any le g is la tiv e proposal. Most wish to give a t least the appearance of careful judgment and independent appraisal. This a ttitu d e helps make o ld -style lobbying obsolete.12 This changed state government environment makes the job of business more d if f ic u lt and more complex. While the authors c a ll fo r an enhanced and altered government relations program, they also stress the need fo r a new kind of business lobbyist and better lobbying preparation: the older forms of special access and personal relations are not very e ffe c tiv e in the new lobbying framework. Lunches, small favors, and so forth are welcome as tokens of c i v i l i t y . But as techniques of influence, they are being overtaken and superseded by specialized knowledge, integrative analysis, and planning. The size and complexity of state government has reached a scale in which sound research and professional expertise rather than lay enlightment are the c r itic a l ingredients in policy form ulation.13 The lobbyist can be an extremely important aid to state legislators who want to do a good job, but often lack w ell-staffe d committees or a good research service. For them the lobbyist can be a c r itic a l resource. Under these circumstances, his effectiveness depends increas­ ingly on his degree of specialization and his a b ilit y to impart precise information, even on technical matters. These requirements resu lt in extra demandson the lobbyist for his time and on the c lie n t fo r support in research and staffin g . The complexity of issues and the p ro life ra tio n of structure dealing with them makes the job of assessing the ram ifications of a problem very d if f ic u lt . The le g is la to r wants to know how a p articu lar decision w ill a ffe c t sectors across the policy spectrum. . . . The lobbyist must have, f i r s t , a procedure'to gather and process information and, second, the a b ilit y to make an integrative a n a ly s is .11* 14 Planning also takes on a greater role: The lobbyist must be able to assist the legislators occasionally in th e ir deliberations on long-range future options, which should be oriented toward the way things w ill be or should be rather than toward the way things are. . . . Both lawmaker and lobbyist must try to deal objec­ tiv e ly with complicated problems that have no easy or even "right" answer. This task requires good judgment, a sense of timing, advanced preparation, and good orga­ nization. What counts most fo r today's lobbyist is a reputation fo r being well-informed and honest, being able to gather, analyze, and impart information, and being able to make sound recommendations to both c lie n t and to le g is la to r s .15 The a r tic le reviewed highlights the changing state le g is la tiv e environment of the business organization and the need fo r a "new" lobbyist with d iffe re n t and enhanced preparation which w ill allow the business organization to interface more e ffe c tiv e ly with the state le g is la tu re . I t points to the types of specialized s k ills which lobbyists may need in the future to achieve th e ir objectives. I t de-emphasizes the tra d itio n a l influence-oriented techniques which once were prevalent, and emphasizes the expertise and research, analysis, and communication s k ills now required. Wow, in lig h t of this new environment, what about p rio r lobbyist studies? What kind o f preparation fo r the challenging job of lobbying do p rio r studies document? The following review of previous empirical studies of state le g is la tiv e lobbyists provides some answers to these questions. 15 Empirically Based Studies of State Legislative Lobbyists Several prior empirical studies of state le g is la tiv e lobbyists form a foundation for this study. These studies have been helpful in fashioning the research design and methodology, and in interpreting the results of th is study. They have also provided a basis for comparison in some areas with the results of this study. However, this review is not meant to provide an exhaustive coverage of the "state of the art" of organizational lobbying. Furthermore, i t should be noted that these studies: 1. Cover le g is la tiv e lobbyists in general, representing a variety of in te re s t groups at the state level of government. As such, they do not reveal much about the Michigan business lobbyist in p a rtic u la r. 2. Are oriented toward purposes other than examining lobbyist preparation, recruitment, perceived ideal preparation, and the role of the business school in th at preparation. 3. Are a ll over ten years old. As indicated before, much has changed in the environment in which business lobbyists operate. 4. Were conducted by researchers neither oriented, trained, nor interested in business. Thus, while these studies form a foundation fo r this study, these lim ita tio n s must be recognized when comparing them and th e ir results to this study and its resu lts. Six studies of organization lobbyists are reviewed. Each description consists of the study's purpose, population, research 16 design and methodology, and findings, where relevant to this study. The studies are reviewed in chronological order and research areas are considered in the same order in every case. The review of the em pirically based lite r a tu re begins with the DeVries' study of the Michigan lobbyist. The Michigan Lobbyist This study took place in the same setting as the current study, the State of Michigan. The purpose of the DeVries study was to examine the individual Michigan lobbyist's s k ills , socioeconomic background, career patterns, use o f lobbying techniques, perceptions of role relationships to his organization and to the le g is la tu re , and his and others perceptions of his effectiveness as a lobbyist. In 1958 and early 1959, the author used structured personal interviews of th irty -th re e lobbyists, sixteen le g is la tiv e leaders, and eleven news correspondents to gather his data. A panel of experts, selected on the basis of th e ir knowledge of Michigan lobbyists, was used to determine which lobbyists would constitute the focus of the study. This panel was instructed to pick out (from a l i s t of the three hundred sixty-seven individuals who were registered in 1958 as le g is la tiv e agents) the lobbyists who could be considered as giving the m ajority o f th e ir time to lobbying a c tiv ity . Of the f i f t y - f i v e le g is la tiv e agents selected as potential subjects, th irty -th re e (60%) actually were interviewed in the course of The questionnaire consisted mostly the study. of open-ended questions with a few structured questions interspersed throughout. The 17 confidential interviews generally lasted anywhere from one and one-half to three hours, with two hours the average length. The data gathered from these interviews were both q u a lita tiv e and quantitative in nature. Among the findings, a high degree of consensus was found among the study participants concerning which of the f if t y - f iv e o rig in a lly selected lobbyists were most e ffe c tiv e ly enacting th e ir role (ro le enactment being the dependent variable in the study). was gathered on: Next, information (1) role-taking a b ilit y or p o ten tial, (2) the use of role-associated techniques, and (3) role perceptions of the lobbyists. These three independent variables were hypothesized to be related to the role-enactment of the lo b b yists.16 Evaluation of role-taking a b ilit y or potential (composed of certain socioeconomic, p o litic a l, and demographic variables) revealed that of the th irty -th re e lobbyists actually interviewed in the study, the m ajority of the sixteen most e ffe c tiv e lobbyists had these socio­ economic characteristics in common: They were over f i f t y years of age; born and reared in Michigan; brought up in a metropolitan area; did not complete th e ir college educations; and had fathers with white c o lla r occupations. The m ajority o f the seventeen less e ffe c tiv e lobbyists . . . had these background characteristics in common: they were under f i f t y years of age; were born and reared in Mich­ igan; were raised in non-metropolitan areas; were college graduates; and had fathers in non-white c o lla r occupations. The m ajority o f lobbyists claimed Protestant church a f f ilia t io n ; and were married with up to four c h ild re n .17 Analysis of the factors that influenced the lobbyists' interest in p o litic a l and government a ffa irs revealed: 18 that 64% of the lobbyists perceived th at th e ir p o litic a l awareness did not develop un til a fte r th e ir formal schooling was over, and they were well into th e ir pre-lobbying occupa­ tional careers. P o litic a lly related nongovernmental occupa­ tions were cited most frequently by lobbyists as the major source of influence on th e ir in terest in p o litic a l and gov­ ernmental a ffa ir s . In addition, family influence, p o litic a l and governmental work, and news reporting were the other important factors in the development of p o litic a l interests. Pre-lobbying occupational career patters were hetero­ geneous, but prim arily white c o lla r. F o rty-five percent of the lobbyists came from some sort of business adminis­ tra tio n background, and 39% had governmental occupational backgrounds. 8 The majority o f the sixteen most effective lobbyists had certain p o litic a l and governmental background characteristics in common: they had a previous a f f ilia t io n with the Republican party; they had more years of p o litic a l experience than the less effective lobbyists; they were more lik e ly to have previously held high positions in state and local government; and they had more years o f governmental experience than the less e ffe c tiv e lobbyists. According to DeVries, "All of these p o litic a l and governmental background variables were s ta tis tic a lly related to lobbying effectiveness. . . , " 19 Regarding recruitment, "most (70%) of the lobbyists perceived th e ir recruitment as the resu lt of being selected and approached by the in terest group; 18% said they applied fo r the position; 9% f e lt they had 'grown' into the position from within the organization; 12% got th e ir job through friends and contacts; and one was elected to the po st."20 The relationship between the lobbyists' use o f time and labor and th e ir effectiveness was that the more e ffe c tiv e lobbyists spent more of th e ir time c a llin g on le g is la to rs , doing research, in "grass 19 roots" tra v e l, c a llin g on state agencies, and entertaining than the less e ffe c tiv e lobbyists "who spent more time [s ic ] , working in th e ir own o ffices; ca llin g on others; and on preparing press releases and speeches.1,21 Also, "the years of lobbying experience were highly correlated with lobbying effectiveness. That is , the more years of lobbying experience, the greater the lobbyist's effectiven ss.1,22 In , addi­ tio n , the m ajority of the most e ffe c tiv e lobbyists maintained a year-round Lansing residence. Study participants agreed on the bases of lobbying effectiveness. Thirteen bases of effectiveness were perceived and they were in order of th e ir perceived importance, as follows: personality and s o c ia b ility factors; organizational factors; background and experience; knowledge o f, confidence in , and acceptance by le g is la to rs; knowledge of the le g is la tiv e process; entertainment, favors, and assistance; a b ility to communicate; personal in te g rity , honesty, and sincerity; "hard work"; p o litic a l factors; and kind and acceptability of the lobbying "product."23 The second major independent variable hypothesized to be related to lobbying effectiveness was the use of role-associated, group-approved lobbying techniques. A ll o f the study participants were agreed on which tech­ niques were the most e ffe c tiv e , that is , personal presen­ ta tio n of arguments, presenting research resu lts, te stifyin g at hearings, public relations campaigns, collaboration with other groups, contact by constituents, and persons with special access.21* However, DeVries was unable to re la te the use of role-associated lobbying techniques to e ffe c tiv e or noneffective role-enactment.25 20 The th ird major independent variable hypothesized to be related to lobbying effectiveness was role perceptions. Michigan lobbyists perceived th e ir role functions prim arily in defensive and promotional terms, although the data revealed fiv e d is tin c t lobbying roles to DeVries. The f i r s t primary role which became evident was that of prom oter-strategist. The lobbyists (24%) who perceived this function as th e ir primary role were those whose organizations expected them to have beneficial le g is ­ latio n introduced to promote the in te re s t group; and the lobbyist would then work out the strategy necessary to secure its passage. Of a ll fiv e lobbying roles that were ascertained, the role of prom oter-strategist was the most d if f ic u lt to successfully enact. . . . The lobbying role perceived by the m ajority (52%) of the lobbyists as th e ir primary function was the role of defender-advocate. . . . The hypothesis that lobbyists in the role of defender-advocate tended to be more e ffe c tiv e than those required to play the role of prom oter-strategist was supported by a high s ta tis tic a l correlation. . . . Fifteen percent of the lobbyists perceived th e ir primary role as a liaison relationship between the Legislators and th e ir in terest groups. Six percent of the lobbyists perceived th e ir primary role to be that of "service" to the leg islato rs and they were placed in the role category called "serviceman." One lobbyist . . . perceived his primary function as that of a general public relations man interpreting the business of his clients to the society at la rg e .26 To summarize, considerable attention has been given to this piece of lite r a tu r e , inasmuch as i t deals with one subgroup of Michigan lobbyists practicing some twenty years ago. in terest and its depth Michigan lobbyist. study. In terms of its areas of of inquiry, th is study sheds much lig h t on the As such, i t forms part of the foundationfo r this However, due to the lim ited number of lobbyists examined, the method used fo r th e ir selection, and the data analysis employed, DeVries' conclusions, while informative and interestin g , must be 21 4 considered to be relevant to the specific situation and the individuals involved, rather than very generalizable. The Oklahoma Lobbyist In the summer of 1961, Samuel Patterson conducted an explora­ tory study of the Oklahoma lobbyist. The purpose of his study was to increase the available knowledge of lobbyists in terms of th e ir social and p o litic a l backgrounds, the types of interests they represented, and the kinds of roles they played. A mail questionnaire was sent to the sixty-two individuals registered to lobby the Oklahoma House of Representatives at that time. Forty-three (69.4%) of the lobbyists returned the questionnaire. The p ro file of the Oklahoma lobbyist that emerges . . . reveals that he is usually a middle-aged, male, w ell-train ed and w ell-p aid , fu ll-tim e in terest group s ta ff member who resides in the capital c ity , and who is , at least fo r part of his time, expected by his principals to lobby the le g is la tu re .2" Seventy-five percent had some college experience, and almost h alf had a college degree. The largest occupational group was that of profes­ sional association s ta ff (44%)—the executive secretary or le g is la tiv e director employed by a private association. the group of lobbyists. Lawyers did not dominate (Only four of the respondents indicated th e ir occupation to be that of a lawyer.) While most of the Oklahoma lobby­ is ts (60%) worked half-tim e or less lobbying during the le g is la tiv e session, between sessions the vast m ajority spent less than h a lf of th e ir time lobbying. Thus, lobbyists were o rd in a rily engaged in a c tiv itie s other than lobbying.28 22 While a very large proportion (77%) of the state's lobbyists were Democrats, most of the lobbyists had not served in the state le g is la tu re , nor held other party or p o litic a l o ffice s. p o litic a l a c tiv ity by lobbyists was very s lig h t. Partisan Lobbying tended to be a self-contained kind of p o litic a l a c tiv ity , recruiting few individuals from other modes of p o litic a l a c tiv ity . Also, forty-seven percent of the lobbyists were newcomers, having registered fo r the f i r s t time in 1961.29 The greatest proportion of lobbyists (39.6%) represented business groups. Business and professional lobbyists tended to be better educated and better paid than lobbyists for other groups. In contrast, labor and government group lobbyists tended to have more lobbying experience. "At the same time, lobbying by business, pro­ fessional, and farm groups in Oklahoma is a part-tim e a c tiv ity , and in this connection these groups are c le a rly distinguished from the labor and governmental ones."30 Lobbyists tended to e xh ib it d iffe re n t role orientations which could be characterized as: (a) Contact Man ( i . e . , making and main­ taining contacts, personal acquaintanceships, and friendships with individual le g is la to rs ), (b) Informant ( i . e . , presenting his c lie n t's case by means of prepared information directed to legislators or by presentation before le g is la tiv e corranittees), or (c) Watchdog ( i . e . , being aware of le g is la tiv e a c tiv ity and how i t may a ffe c t his c lie n t group).31 selves. Using this scheme, lobbyists were asked to classify them­ More than h a lf (53.3%) of those studied were contact men, 23 the next largest group (25.6%) were watchdogs, and the smallest group (11.6%) were informants. Contact men tended to be younger lobbyists, informants were found to be in the middle range of ages, and watchdogs were oldest in age. A higher proportion of contact men were permanent private association s ta ff members, while the largest single occupational category among informants was the attorney-insurance category. "The Watchdog orientation contains the highest proportion of lobbyists with a college, graduate, or law degree (64%). . . . Informants appear to be paid less fo r th e ir work, and a higher proportion had served with only one session of the le g is la tu re .1,32 Contact men tended to spend the most time engaged in lobbying a c tiv itie s during the le g is la tiv e session, watchdogs less time, and informants the least time. F in a lly , business and labor groups were represented more often by contact men than by watchdogs or informants. To rec a p itu la te , Patterson's is a census study of lobbyists in a d iffe re n t setting: the State o f Oklahoma. I t provides background information on the e n tire body of lobbyists as well as th e ir role orientations, in contrast to the DeVries' study, which describes a select subgroup of lobbyists (those believed to be the most effe ctive according to a panel of experts). In characterizing the lobbyist (and in a lim ited sense, the business lo b b yist), i t provides input and some bases of comparison fo r this study. The Illin o is Lobbyist The th ird empirical study herein reviewed was carried out in yet another s e ttin g , the State of Illin o is , by two researchers, one of whom coauthored the preceding Oklahoma lobbyist study. 24 The purpose o f this descriptive study was to learn about the background, a ttrib u te s , career perspectives, p o litic a l a c tiv itie s , and extent of p o litic a l experiences of those lobbyists who interacted with the Illin o is State Legislature. Questionnaires were mailed to each of the 398 lobbyists who were registered with the Illin o is legislature in 1963. The study results were based on the 229 usable returns (57.5%). According to the study, Illin o is lobbyists were: "found to be middle aged, re la tiv e ly well-educated, from professional occupations, earning f a ir ly modest incomes, largely urban in background, and pre­ dominantly native Illin o is a n ." 33 S p e cifica lly , the median age of lobbyists was fifty -o n e ; and regarding education, "only 16 percent had received less than college train in g ; 37 percent had attended college; 20 percent had completed at least some postgraduate train in g ; and 28 percent had earned law degrees."34 Illin o is lobbyists came prim arily from professional occupations; one-half held fu ll-tim e positions with th e ir c lie n t organizations, e ith e r as le g is la tiv e agents, researchers, public relations men, or executive o ffic e rs . A substantial portion were association or labor union executives, and only about 10 percent were fu ll-tim e lobbyists. More than one-fourth of the lobbyists came to th e ir part-tim e lobbying a c tiv itie s from professional and technical occupations, and most of them were lawyers. "An additional 14 percent were business and managerial personnel, though nearly h a lf were corporation attorneys.1,35 25 Concerning th e ir p o litic a l experiences, fewer than 20% of the lobbyists were recruited from p o litic a lly active fam ilies. S lig h tly less than 25% held offices in a p o litic a l party; however, a very large proportion made financial contributions to p o litic a l campaigns. Forty- six percent o f the respondents had experience serving as appointed or elected government o ffic ia ls , mostly a t the municipal or county level. Only ten lobbyists had served in the state le g is la tu re . Thus, "men with experience in government a ffa irs constituted an important source of lobbyist recruitment, though only a small proportion actu ally had previous experience as le g is la to rs ." 35 An examination of lobbyist job s ta b ility revealed: Eighty-six percent of the lobbyists had represented the same organization during th e ir tenure and some had acquired a number of years of experience as lobbyists. Only 11 per­ cent had less than two years experience, and 28 percent had been lobbyists fo r more than ten years. But, lobbying is not a fu ll-tim e a c tiv ity for most lobbyists, even during the session of the le g islatu re. F ifty-n in e percent . . . said they spent less than h alf th e ir time in lobbying a c tiv itie s during a typical session.37 Breaking down lobbyist p o litic a l party a f f ilia t io n revealed that more than one-half the Illin o is lobbyists were Republicans, and approximately one-third were Democrats. The predominance o f Republicans . . . was due larg ely to the large number o f business and trade associations. . . . Business, professional, educational, governmental, and civic associations and groups tended to re c ru it Republican lobbyists. . . . But business and professional groups did rec ru it Democrats. . . , 38 Eighty-three percent of the lobbyists reported working "always" or "frequently" with both Democratic and Republican le g is la to rs . An examination of the lobbyists' p o litic a l orientations suggested p o litic a l 26 interest groups in Illin o is recruited lobbyists whose ideological positions were not extreme, though the lobbyist's party id e n t if i­ cations were reflected in th e ir ideological o rie n ta tio n s .39 On recruitment, 71% of the respondents indicated they became lobbyists prim arily because the duties of th e ir jobs led them into the fie ld . The primary reason fo r entering lobbying a c tiv itie s cited second most frequently was that of wanting to promote certain policies (13%). So, on the whole, " Illin o is lobbyists tended to become involved in lobbying as a p a r tia l, i f not a fu ll-tim e , occupation largely because i t was required of the jobs they h e ld ."1*0 Few were attracted to lob­ bying because of the monetary or financial rewards i t held fo r them. Once recruited, the Illin o is lobbyists reported th at the most a ttra c tiv e feature of lobbying was the opportunity to present a case or viewpoint. The second most a ttra c tiv e aspect of the lobbyist's work was that of interacting with people. On the whole, the lobbyists found th e ir work to be more appealing than unappealing. The most disliked aspect of th e ir work was having to be nice to people to curry favor or garner support.1*1 To summarize, th is is a census study of lobbyists registered in the State of Ill i n o is , a d iffe re n t setting from previous studies. While i t makes some distinctions concerning business lobbyists, i t is prim arily geared to perceptual data and a ttrib u te data on Illin o is lobbyists as a whole. I t also does not address the educational background issue to any great extent. 27 Massachusetts, North Carolina, Oregon, and Utah Lobbyists This fourth lobbyist study is a very extensive comparative study which took place in four d iffe re n t state le g is la tiv e settings. In February and March 1966, Harmon Zeigler and Michael A. Baer con­ ducted a comparative study of the effects of environmental conditions on lobbying at the state le g is la tiv e le v e l. The states of Massachu­ s e tts , North Carolina, Oregon, and Utah were chosen to provide a max­ imum dispersion of socioeconomic conditions fo r the study. Areas examined by the authors included lobbyist background, the job of lobbying, leg is la to r-lo b b yis t interaction , the personal styles of lobbyists, the effects of lobbying, and lobbying tools. Comparative data in the areas appropriate to this study are presented and discussed next. U tiliz in g survey research methods, interviews with legislators and lobbyists were conducted by a market research firm . views lasted about one hour. These in te r­ Efforts were made to interview every le g is la to r and lobbyist in each state. of lobbyist interviews completed was: The number (and percentage) Massachusetts, 185, 100%+; North Carolina, 132, 100%+; Oregon, 193, 94%+; and Utah, 134, per­ centage unknown. The percentage of lobbyists interviewed was d if ­ f ic u lt to determine since, "in Utah there was no l i s t of registered lobbyists and in the other states i t was found that some lobbyists do not re g is te r." 42 The p ro file of lobbyists which emerges from the study is as follows. For the most p a rt, the data re fle c t the census of a ll 28 lobbyists studied. However, some statements are made concerning the business lobbyist group. Lobbyists were found to be re la tiv e ly well educated, w ith a range from 73 percent in North Carolina to 59 percent in Oregon having completed college. "Furthermore, while the overwhelming majority of business lobbyists have completed college, only a minority of labor lobbyists in the states under consideration have achieved th is educational le v e l.,,lt3 An analysis o f the occupational background of the lobbyists revealed that: Since in most cases the le g is la tiv e session lasts only a few months. . . , lobbyists must have other sources o f income. Some lobbyists, therefore, are association execu­ tives who devote a portion of th e ir time to lobbying; others are public relatio n s consultants who spend the "off-season" handling commercial and p o litic a l accounts; s t i l l others are lawyers on retain er who maintain a normal practice when the leg is la tu re is not in session; and a few, whose lobbying experience is usually limited to a single session, have occupations e s s en tially unrelated to th e ir lobbying function. A fu rth er finding was th a t: "More than h a lf o f the lobbyists we interviewed hold an o ffic e in the association they represent. . . . In Utah, 78 percent o f the lobbyists are association o ffic e r s , compared to about 59 percent o f the lobbyists in other states .l,ltS Answers to career mobil ity questions revealed that: there is v ir tu a lly no evidence to suggest that lobbyists begin th e ir careers with expectations o f advancing beyond lobbying to a p o litic a l o ffic e or to a more lu c ra tiv e non­ p o litic a l occupation. On the other hand, the career of the lobbyist is characterized by substantial horizontal m obility . . . fu lly 85 percent o f the lobbyists had nonpolitical occupations before being hi red to lobby. Lobbyists appear to be able to move e a s ily from job to job, not necessarily 29 in a d riftin g fashion, but certainly with considerably less commitment to a given occupation than is character­ is tic o f le g is la to rs. Their occupational pattern suggests more f le x i b i l it y , perhaps more risk taking, than does the pattern for le g is la to rs .1+6 In examining career motivations, many lobbyists were found to have d rifte d into th e ir job, or at least to have been "prevailed upon by friends and associates to assume the role of lobbyist. While not as indeterminate as those in the ' d r i f t ' category, lobbyists who give this response are also indicating a lack of clear in te n tio n ."1*7 Although they are by fa r in the m inority, some lobby­ ists are s e lf-s ta rte rs . Though seldom general ideologues, s e lf-s ta rtin g lobbyists are lik e ly to have sought th e ir position prim arily to help a single cause. They are lik e ly to be more committed to that cause than to the occupation of lobbyist. 48 In contrasting labor lobbyists to business lobbyists in terms of career motivations, Zieg ler and Baer reported that: lobbyists tend to d r i f t into th e ir jobs without much pre­ vious consideration of the career. This is less true of labor lobbyists than o f business lobbyists. When asked why they became lobbyists, the majority of labor lobbyists re la te th e ir decision to a desire to achieve an ideological goal— the goal of helping organized labor—whereas the m ajority of business lobbyists speak more in terms of career opportunities with l i t t l e mention of ideology.1*9 R elatively few lobbyists recalled being interested in p o litic s p rio r to the age of twenty ( i . e . , age of p o litic iz a tio n ). conformed to the findings on career motivations. This result However, those few s e lf-s ta rte rs found among lobbyists were found to have an early interest in pol i t i c s . 50 The percentage o f lobbyists who had held previous governmental positions ranged from 61 percent in North Carolina to 32 percent in Massachusetts. 30 Most lobbyists who have held previous positions . . . have held them at the state or even the national le v e l. . . . For the lobbyist, a previous position is lik e ly to have served as a socializatio n experience, a period during which he became acquainted with the machinations of interest groups or became aware of th e ir existence for the f i r s t time. . . . Most lobbyists with governmental experience are lik e ly to have held appointive p o sitio n s.51 Only a small proportion of lobbyists had ever been le g is la to rs. Business lobbyists are also more lik e ly to have held a previous governmental position than are labor lobbyists. . . . There is a substantial difference in the kind of governmental experience of business and labor lobbyists. For example, substantially more business lobbyists have held local or state o ffice s . The governmental experience of labor lobbyists is more lik e ly to have been at the federal le v e l. Further, in no state has a labor lobbyist ever held an elective position, whereas the percentage of business lobbyists who have done so ranges from 8 percent in Oregon to 24 percent in Massachusetts. Thus, not only have more business than labor lobbyists held public o ffic e , but more of them held offices sim ilar to the offices held by le g is la to rs .52 Ziegler and Baer examined the s ta b ility of lobbyists in th e ir occupation. "Lobbyists tend to remain in the! occupation fo r f a ir ly long periods of time, especially when compared to state le g is la to rs .1153 In a ll of the states studied, the mean fo r years of experience was at least eight. Drawing a distinction between time allocated to interaction j ( i . e . , in the role of contact man) and time allocated to administrative e ffo rts ( i . e . , in the roles of informant and watchdog), Ziegler and Baer found that generally lobbyists spend more of th e ir time in administra­ tiv e work than in contact work. However, Patterson has noted that a greater amount of contact work is typical of fu ll-tim e lobbyists. Our data support this conclusion. In every s ta te , the more time a lobbyist invests in the job, the lower is the percentage of time 31 he devotes to adm inistrative details and the greater is the percentage of time he spends in contact with other people. . . . The professional lobbyist is one who conceives of his job as contacting other people. 5k F in a lly , Ziegler and Baer report that in the case of the experienced lobbyist, research services were prominent in his relationship with the leg islato rs. Me noted e a rlie r that experienced lobbyists are inclined to define th e ir role as that of informant. Concurrently, le g is la to rs indicate a substantial preference fo r the services of experienced lobbyists, especially i f those lobbyists have had previous governmental experience. In a ll states, these kinds of lobbyists are sought out for services fa r more often than are the inexperienced lobbyists. The experienced lobbyists frequently engage in e x p lic it attempts to portray themselves as informants.55 In summary, then, Ziegler and Baer describe the body of lobbyists in the four states studied, and some of the conditions contributing to successful interaction with le g is la to rs , such as longevity and p rio r governmental experience. These results provide a p a rtia l basis fo r this study, as well as points of comparison with the results of this study. The Nebraska Lobbyist In the summer and f a ll of 1967, Bernard Kolasa conducted a study of lobbying a c tiv ity in the unicameral, nonpartisan Nebraska Legislature. His intent was to assess the a ffe c t of a non-party environment on lobbying a c tiv ity and influence. He hypothesized that the lower level o f competition and cohesion in the Nebraska Legislature would be accompanied by a greater level of in te re st group (lobby) a c tiv ity and influence. 32 Questionnaires were sent to state Senators and lobbyists registered fo r the 1967 session of the Nebraska Legislature. The questionnaire data were augmented by interviews with selected lobbyists of that session. Results of his study were based on 118 returned questionnaires of 182 distributed (64.2%) and personal interviews (3.8%) with lobbyists agreeing to personal interviews instead of completing questionnaires. Also 39 of 49 Senators returned completed questionnaires. The p ro file of the Nebraska lobbyist which emerged included: In Nebraska's nonpartisan system, lobbyists seem to follow the partisan as opposed to nonpartisan pattern in th e ir p o litic a l a f f ilia t io n . Just under 62 percent of the lobbyists . . . indicated they personally participated in partisan p o litic s beyond merely voting . . . 79.4 percent indicated financial help in campaigns; non-financial campaign assistance was engaged in by 84.9 percent; and 64.4 percent encouraged fellow party members to run fo r o ffic e . Direct party a c tiv ity was less pronounced though 31.5 percent held, at that time or in the past, party o ffic e and 60.2 percent attended party conven­ tions or other party meetings.56 Concerning p o litic a l a f f i l i a t io n , 27 percent of the Nebraska lobbyists id e n tifie d themselves as strong partisans, 55.1 percent as moderate partisans, and 17.8 percent as weak partisans or nonpartisans. explanation fo r th is , according to Kolasa was: The "Since partisanship is absent in the le g is la tiv e decision-making process, lobbyists need not appear nonpartisan so as to offend no one."57 An examination of lobbyists' occupational background found that: 33 Of the lobbyists registered fo r the 1967 Nebraska le g is la tiv e session, 22 percent were readily id en tifie d as following law as th e ir overall career pattern, in­ cluding many of the most active lobbyists. . . . Thus, Nebraska appears to re ly more heavily on lawyers than many other states fo r lobbying ta le n t. . . . 58 Also, a sizable number of ex-legislators were found to go into lobbying. "In 1967, thirteen ex-senators served as lobbyists, th e ir number including some o f the more active in terest group representati ves. " 59 The role of the lobbyist from the le g is la to r's point of view revealed that: In Nebraska . . . most Senators noted during the in te r­ views that a m ajority of th e ir number use lobbyists as informational and research tools. Not only do lobbyists provide information in th e ir own area of competence, they are also called upon at times to provide information in areas outside th e ir own f i e l d . 60 This view corresponded with that of the lobbyists who "see themselves used as informational or research tools quite heavily, at times extending to serving as a general research assistant, and taking great pains to supply requested inform ation."61 Personal contact and presentation were found to be the prime vehicles for le g is la to r-lo b b y is t communication. However, the lobbyists did make use of many possible approaches at one time or another as the situ atio n warranted. The technique of socializing received strong support among lobbyists as a means for building up friendships. "The lobbyists make least use of e le c to ria lly associated techniques and rare ly resort to threats of electoral d e fe a t."62 34 Lobbyists also were reported to have evaluated themselves as f a ir ly successful goal achievers: "the m ajority f e l t they influenced senatorial decisions in a positive manner from th e ir vantage p o in t."63 F in a lly , according to the author, "the Nebraska experience would tend to substantiate the inverse strength relationship of p o litic a l parties and in terest groups."6lt Thus, Kolasa concluded that the evidence he gathered supported his original hypothesis. To summarize, this census study of Nebraska lobbyists demonstrates the role of lobbyists as information providers. It also explores to a lesser degree, the p o litic a l a c tiv ity and a f f ilia t io n and occupational background of lobbyists. The New England Lobbyist The sixth and fin a l study reviewed carried the quest for information about lobbyists to s t i l l another state le g is la tiv e setting. In January 1967, John Quinn began a study of New England lobbyists. I t focused on describing who lobbyists were, and how they went about th e ir work ( i . e . , work s ty le s ). Specific inquiry was made into back­ ground, characteristics of successful lobbying, contact patterns, and the impact of partisanship in lobbying. A second objective was to compare lobbyists in New England's northern and southern states to see i f and how lobbyists d iffere d between sections of New England. The northern t ie r included Maine, New Hampshire, and Vermont, while the southern t ie r consisted of Connecticut, Massachusetts, and Rhode Island. (These sections were contrasted in terms of socioeconomic and partisan fe atu res.) 35 A questionnaire was mailed to every lobbyist iri New England who had registered under his state 's lobbying reg istratio n law for the year 1965. Of the 620 registered lobbyists in New England during 1965, 394 (or 64%) responded. Besides the mail questionnaire, personal interviews were also conducted with lobbyists from every New England state. These interviews were designed to f i l l information gaps that appeared as the questionnaire data were analyzed. At least six lob­ byists in each state were interviewed a fte r questionnaire data had been compiled. In a l l , 37 lobbyists were interviewed for supplementary information. New England lobbyists were found to be predominantly middleaged. More s p e c ific a lly , "some fo u r-fifth s of the lobbyists were over fo rty years of age."65 Most were New England residents. "Few 'out­ siders' were found to lobby in New England."66 They were also well educated: "nearly three-quarters were college graduates and over half claimed a graduate or professional degree."67 And at least three- fourths of the lobbyists were associated with the white c o lla r, business, and professional occupations, and fewer than one-quarter had farm or blue c o lla r backgrounds.68 In addition, in terms of personal background, these lobbyists were found to come from p o litic a lly active fam ilies. "S lig htly less than h a lf reported that members o f th e ir immediate fam ilies had been active in party work, while one-quarter noted that members of th e ir immediate family had held public o f f ic e ." 69 36 Lobbying was a part-tim e job fo r most of the respondents, and was usually a part of some broader vocational relationship with the c lie n t. Attorneys comprised the dominant occupational category (57%), a m ajority of whom lobbied as a part of th e ir service to regular c lie n ts . Association O fficers constituted the second most popuated occupational category (14%). These persons, ty p ic a lly directors or executive secretaries, performed lobbying work in addition to adm inistrative functions for organi­ zations in which they are regular employees. . . . The Public Relations and Consultants category comprised a distant th ird largest occupational grouping (5%). These people more closely represented the "gun-for-hire" approach to lobbying than any other occupational groups, lobbying fo r a variety of c lien ts on a short-term issue-by-issue basis. With the exception of labor union o fficers and re tire e s , the other occupations represented by lobbyists were too diverse and expansive to permit c la s s ific a tio n .70 Examining the time each respondent spent lobbying revealed that: Nearly three-quarters of the respondents spend less than h a lf th e ir time lobbying when the leg is latu re is in session; another twelve percent spend only about h a lf th e ir time. When the leg islatu re is not in session, some nin ety-five percent of New England respondents spend less than h a lf th e ir time lobbying and about f i f t y percent of these spend no time at a l l . 1 In terms of the number of clients represented, "respondents divided f a ir ly evenly . . . with s lig h tly more than h a lf serving one c lie n t, s lig h tly less than h a lf more than one c lie n t ." 72 Also, lobby­ is ts displayed an impressive amount of lobbying experience, "a sub­ stan tial m ajority (62%) have lobbied fo r more than fiv e years."73 The lobbyists also had some government and/or p o litic a l party experience: "nearly two-thirds have held at least one public o ffic e , e ith e r elective or appointive and nearly o n e -fifth have occupied public 37 o ffic e at more than one of the lo c a l, state, and national le v e ls ." 71* However, "only a small portion of New England lobbyists have served in the state le g is la tu re (15%).1,75 Examining p o litic a l partisanship revealed that "over ninety percent id e n tifie d with one of the two major p o litic a l p arties. . . . Over fo u r-fifth s were strong party id e n tifie rs . . . . Some th r e e -fifth s , for example, were active in p o litic a l party a ffa irs p rio r to lobbying and over one-third had held party o f f ic e ." 76 Respondents a ttrib u ted th e ir lobbying success mainly to th e ir own personal q u a litie s , such as personality and s o c ia b ility , with vocational factors ( e .g ., knowledge of lobbying techniques) and c lie n t factors (e .g ., power) of considerable importance also. P o litic a l fac­ to rs , such as party a f f i l i a t io n , were less emphasized. Furthermore, "the New England lobbyist placed much greater emphasis on the basic tools of hard work, credible information, and a mutual lobbyistle g is la to r rapport. . . . " 77 Concerning the comparative aspects of the study, on most measured dimensions, Northern and Southern New England respondents were found to be s im ila r. "Among the several dimensions on which respondents were found to d if f e r , most variations were modest, showing not differences in kind, but differences in degree within a general common p a tte rn ."70 In summarizing, this fin a l lobbyist study uses a mail ques­ tionnaire to take a census of the entire population of lobbyists in the New England states. I t provides comprehensive background data on 38 the population, as well as contrasts lobbyists of the northern and southern states on certain variables. Concluding Comment These, then are some of the results of e ffo rts to examine em pirically lobbyists and lobbying a c tiv ity . Again note that a ll of these studies are more than ten years old and were conducted by nonbusiness oriented researchers. With the exception of one, a ll of the studies focus on the e n tire population of le g is la tiv e lobbyists operating at the state level of government within certain states. None is oriented toward examining the business lobbyist, his edu­ cational preparation, his perceived ideal educational preparation, nor the possible role of the business school in th at preparation. However, each of these exploratory studies contributes to the available knowledge about and understanding of the lobbyist. Thus, they provide guidance for this study of the business lobbyist, as well as a base fo r interpreting the results of this research e ffo rt. Chapter Three, Research Design and Methodology, builds on the foregoing lite ra tu re review by describing the specific research design, the population studied, and how the research was conducted. CHAPTER I I I RESEARCH DESIGN AND METHODOLOGY Introductory Comment While the purpose, scope, and lim itatio ns of this study have been mentioned in Chapter One, some additional detail concerning the research design, population, and methodology of this study should be reviewed here, before proceeding with a presentation of the results of this research e ffo rt. The following c la rific a tio n s regarding the research design put the results in perspective. Research Design The research design used may best be characterized as descrip­ tiv e research, inasmuch as its purpose was to gain knowledge about, and an understanding o f, business lobbyists by collecting data describing them. S p e c ific a lly , they were asked about th e ir personal background, preparation and recruitment, business l i f e , and career development. Their perception of the ideal educational preparation fo r this career fie ld was also examined. Specific questions were designed to address each of these areas, as w ill be discussed la te r in this chapter. Prior studies of lobbyists provided direction fo r the research design and methodology of this study. The results of this study about business lobbyists in Michigan are based on input from the business lobbyists themselves, rather than 39 40 from any ind irect source. "Questioning of respondents is v ir tu a lly a necessity i f one wants to obtain information about level of knowledge, a ttitu d es , opinions, and motivations, or intended behaviors."1 A self-administered survey questionnaire mailed to lobbyists was used to gather the information. This approach involved a sig n ific an t problem of nonresponse e rro r, which w ill be discussed la te r . Considering the re la tiv e ly small population of Michigan business lobbyists and a p o ten tia lly low response ra te , a census of this population was taken. "Under certain conditions . . . may be preferable to a sample. a census When the population is small, . . . sampling may not be u s e fu l."2 This approach was consistent with the approach taken by previous researchers who had larger populations of lobbyists with which to work. The Population A fin a l population frame was prepared using the June 12, 1979, and February 1, 1980, lis ts of registered le g is la tiv e agents, on f i l e with the Campaign Finance Reporting O ffice of the Michigan Department of State. Only those individuals who indicated that they represented (or prim arily represented) business interests were included in the population frame. As o rig in a lly proposed, the population frame included only those lobbyists whose business addresses were in the metropolitan Lansing area. This exclusiveness reflected the results of previous studies of lobbyists, which indicated that the most active lobbyists ty p ic a lly reside in state capitols. However, since this would leave 41 only 98 possible subjects on the population frame, and because there was a concern about the response ra te , the population frame was subsequently expanded to include a ll registered business lobbyists ( i . e . , from the Lansing area, from out-state Michigan areas, and from ou t-o f-state areas). Thus, the fin a l population frame consisted of 172 business lobbyists. The 172 ^business lobbyists on the reg istratio n lis ts included 98 with addresses in the metropolitan Lansing area, 49 in out-state Michigan areas, and 25 located outside of Michigan. Of these, 2 lob­ byists represented professional organizations; 60 lobbied on behalf of single businesses or corporations; 86 worked fo r business or trade associations; and 24 represented some combination of two or more of the preceding categories. appeared to be as follows: The employment status of these lobbyists 125 were employees of th e ir organization; 32 were free lances or employees of p u b !ic-a ffairs -ty p e companies; 13 were engaged as attorneys; and 2 were volunteers. Analysis of the responses to the questionnaire mailing (as well as the pretest m ailing) revealed that of the 172 population subjects surveyed: • 74 returned the questionnaire, of which, 67 respondents could be id e n tifie d , since th e ir number-coded id e n tific a tio n label had not been removed, while 7 respondents had removed the label and were thus anonymous; • 5 subjects refused to p articip ate in this study fo r a variety of reasons; 42 • 6 subjects indicated that they were no longer le g is la tiv e agents and did not p articip ate; • 3 were pretest subjects and thus were not included in the study results presented in Chapter Four; and • 84 subjects did not return the mail questionnaires. Thus, when the 9 in e lig ib le subjects were subtracted, the fin a l response rate fo r the study was 74 of a possible 163 or (45.4%). This was a respectable figure given that according to Green and Tu l l , "even with added mailings, response to mail questionnaires is generally a small percentage of those sent; the modal response rate is often only 20 to 40%.1,3 Analysis of the 67 id e n tifie d responses (of the 74 received) revealed that 46 were from Lansing area business lobbyists; 17, from out-state lobbyists; and 4, from o u t-o f-state lobbyists. Comparing these figures with the population frame indicates that 46 of the 98 Lansing business lobbyists, 17 of the 49 out-state lobbyists, and 4 of the 25 o u t-o f-s ta te lobbyists participated in the study (see Table 3. 1). Also, of the id e n tifie d respondents, 48 were employees of th e ir organizations, while 19 represented th e ir employer in such capacities as free lance, public a ffa irs counsellor, attorney, or volunteer. By type o f organization represented, one lobbyist represented a professional organization, 17 represented single businesses or corpo­ rations, 44 represented business or trade associations, and 5 repre­ sented some combination of two or more of the preceding categories. 43 Table 3.1 Comparison by Location of the Id e n tifie d Respondents with the Population Percentage of Lobbyists Who Responded Id e n tifie d Respondents Population of Lobbyists Lansing area 46 98 46.9 Out-state 17 49 34.6 4 25 16.0 Location O ut-of-state The 74 subjects who decided to particip ate in the survey by returning the mailed questionnaire, were u tiliz e d in the tabulation of the results discussed in Chapter Four. To summarize, the results of this study prim arily re fle c t the characteristics and perceptions of lobbyists employed by single businesses or corporations and business or trade associations whose business mailing addresses are in the Lansing metropolitan area. But, at the same time, exceptions to the above generalization were present in the fin a l results suggesting that a certain element of d iv e rs ity also was to be found within the ranks of those business lobbyist respondents with whom this study is concerned. Research Methodology In describing the methodology used to conduct this study, the p retest, the development of the survey telephone prenotification message, the cover le t t e r , the questionnaire, the survey procedure, and the handling of nonresponse error w ill be discussed. 44 Many considerations went into the development of th is study's fin a l methodology. O rig in a lly , i t was decided to use a self-administered mail survey questionnaire rather than personal interviews of the business lobbyists. Personal interviews formed the basis of the methodology used in the DeVries study of a small number o f Michigan lobbyists. However, most of the other lobbyist studies involving larger numbers of lobbyists used mail questionnaires. Since the population frame for this study consisted of 172 subjects, the mail survey questionnaire was deemed more p ra c tica l. Also, as business lobbyists tend to be very busy people, attempts to contact a ll 172 through personal interviews could have proven d if f ic u lt — both in terms of scheduling and maintaining the undivided attention of the lobbyist fo r the duration of the interview. For these reasons, a self-administered mail questionnaire was favored. A tentative w ritten questionnaire was developed refle c tin g the purpose of the study, as was a tentative cover le t t e r . O rig in a lly , i t was proposed that the subjects be mailed a preno tificatio n postcard describing the study, as well as informing them that the study ques­ tionnaire would be forthcoming. A fter mailing the questionnaire, a reminder le tte r s o lic itin g cooperation with the study was to be sent as a follow-up to each nonrespondent. I f this reminder le tt e r fa ile d to bring forth a completed questionnaire, then a fin a l le t t e r was to be mailed, asking a few b rie f questions of the nonrespondent. This planned procedure was alte re d , however, as w ill be explained la te r . 45 Pretest The ten tative cover le t t e r , questionnaire, and survey procedure were pretested in order to refine and fin a liz e them. The w rite r wished to improve the survey response rate and to reduce potential response errors by rewording ambiguous or poorly worded questions. Two phases made up the pretest. In the f i r s t phase, associates o f the w rite r reviewed the pretest m aterials. Changes were made in the wording of the questionnaire based on th e ir comments. In the second phase, a lim ited number of members of the population were selected to review the pretest m aterials. Four pretest subjects were id e n tifie d , based on the original interviews with members of the Michigan State Legislature described in Chapter One. These pretest subjects were believed by one le g is la to r to be w illin g , cooperative, and interested subjects who would c r it ic a lly assess the proposed cover le t t e r , questionnaire, and methodology, as well as evaluate the need fo r a sponsoring le tte r from a well-known source. The four pretest subjects were a ll located in the Lansing area: two represented trade associations, one represented a large u t i l i t y company, and the fourth was employed by a public a ffa irs company which represented c lie n t organizations to the Michigan State Legislature. A telephone p reno tificatio n message was developed to explain the study's purpose and to gain the pretest subject's participation in the study p re te s t." telephone. Then, each pretest subject was prenotified by Three of the subjects expressed interest in the study and a willingness to p articip ate in the pretest; the fourth was out of town and, thus, unable to p a rtic ip a te . 46 A copy of the ten tative cover le tt e r on Michigan State University letterhead and the self-adm inistered questionnaire (along with a stamped, self-addressed return envelope) was hand-delivered to the business address o f each of the particip atin g pretest subjects, and within a few days the completed questionnaires were received back from the participants. A review of the returned questionnaires indicated that they had been completed s a tis fa c to rily . None of the respondents had removed the coded id e n tific a tio n label which allowed for the anonymity of the respondent. All of the respondents requested a copy of the study resu lts, and each expressed a willingness to be interviewed concerning the study. F in a lly , a major problem appeared--the length of the ques­ tio nnaire. A m ajority of the respondents indicated in w riting that the questionnaire was too long. As a result of this review, i t was decided to call each pretest participant for additional information p rio r to completing the fin a l revision of the cover le t t e r , questionnaire, and survey procedure. Each respondent was called and thanked fo r his particip atio n in the pretest. Respondents were asked: 1. the length of time required to complete the questionnaire; 2. i f they had any comments or suggestions on how to improve the cover le t t e r or questionnaire in terms of form, wording, s ty le , and/or content; 3. when, in th e ir opinion, would be a good time to conduct this study, given th e ir knowledge of the schedule of lobbyists and the varying flow of le g is la tiv e a c tiv ity ; 47 4. th e ir opinion concerning the possible impact on the response rate of postcard versus telephone prenotification of survey subjects; and 5. th e ir opinion on the need fo r a cosponsor le tt e r ; and, i f they f e l t that a cosponsor would be necessary to improve the response ra te , whom they would suggest. The pretest respondents called and questioned again indicated that the questionnaire was too long. None of the respondents suggested changes to the cover le t t e r or the questionnaire beyond what they had w ritten on the questionnaires already completed and returned. They a ll indicated that the actual study should be done as early in the le g is la tiv e session as possible because, as the le g is la tiv e session progressed, the accelerating pace of le g is la tiv e a c tiv ity would sub­ s ta n tia lly lessen the rate of response to the study. A ll encouraged the use of telephone preno tificatio n prior to mailing out the ques­ tionnaire. One respondent indicated that le g is la tiv e agents were subjected to many surveys and that a prenotification postcard would be ignored. F in a lly , the subjects generally f e l t that a le g is la tiv e agent should not be used as a cosponsor. academic person. One suggested the use of an Another suggested that the tentative cover le tt e r on Michigan State University letterhead was s u ffic ie n t (along with the mention that the study was fo r a doctoral d issertatio n ). A ll of the subjects were cooperative and expressed interest in the project. As a res u lt of the pretest, the length of the questionnaire was reduced somewhat by eliminating less important questions, 48 consolidating other questions, and modifying the chronology section to highlight only p rio r work experience which the respondent f e l t was related to his subsequent employment as a le g is la tiv e agent. Also, since there was some concern that not every respondent might wish to take the time necessary to complete the chronology section (as indeed proved to be the case), i t was made the la s t section of the question­ naire. However, only lim ited changes could be made due to the descriptive nature of the study. Based on the comments of the pretest particip ants, i t was decided to conduct the study as early in the le g is la tiv e session as possible. For reasons such as the questionnaire's length, prior unfavorable lobbyist p u b lic ity , the potential lack of cooperation of the lobbyists, and the pretest res u lts , prenotification was needed. Telephone pren o tificatio n was selected over the use o f a postcard, to n o tify the subjects p rio r to mailing out the questionnaire. I t in tro ­ duced a dimension of personal relationship between the subject and the researcher, stressed the importance of the subject's role in the research, e lic ite d a promise of cooperation from the subject, and allowed the researcher an opportunity to emphasize the "brevity" and "ease of completion" of the questionnaire.5 F in a lly , no cosponsor le tte r was developed to accompany the mail survey. Next, the telephone p renotification message, cover le t t e r , and the questionnaire are discussed. 49 Survey P renotification Telephone Message A standard prenotification telephone message was developed (see Appendix A). This message id e n tified the c a lle r, explained the purpose of the study, and solicited the subject's particip atio n in the study. I t pointed out the c o n fid e n tia lity of the respondent's answers, and described the mailing envelope so that the subject could id e n tify i t when i t arrived. The c all stressed the importance of the subject's reply, and asked that the questionnaire be promptly returned. F in a lly , the c a lle r thanked the subject fo r his participation in the study. Time and cost constraints prevented telephone p reno tificatio n of 100% of the population; however, 102 of the Lansing and out-state Michigan business lobbyists were contacted by telephone. In addition, a message was l e f t fo r 13 subjects a fte r two unsuccessful attempts to reach them by telephone. This message b rie fly indicated that the survey material would be arriving soon, and that the subject's par­ tic ip a tio n was sought. Eleven of the subjects could not be reached by telephone and 46 subjects were not prenotified. The experience with telephone prenotification was such that of the 102 subjects contacted by telephone, 97 agreed to p articip ate in the study, while 5 declined, eith er because they were too busy, or because they believed that they were not s u ffic ie n tly active as le g is la tiv e agents to ju s tify th e ir participation in the study. review of the 67 id e n tifie d questionnaires (of the 74 returned) indicated that 55 of the 97 who had agreed to p a rtic ip a te , did p a rtic ip a te , while 42 did not. Two of the 13 subjects who were A 50 l e f t a message returned the questionnaire, and two of the 11 subjects who could not be reached by telephone also returned the questionnaire. Of the 46 subjects who were not preno tified, 8 returned the questionnaire. Survey Cover Letter A standard survey cover le tt e r on Michigan State University letterhead was developed (see Appendix B). personally. The subject was addressed The cover le tt e r stressed the importance of the business lobbyist's role as part of the relationship between business and the Michigan State Legislature. The term le g is la tiv e liaison representa­ tiv e , rather than business lobbyist, was used in order to avoid the possible negative connotations of the term "lobbyist," and to enhance the prestige o f the subject. (This terminology was also used through­ out the survey questionnaire.) The purpose of the study was described, and the subject's p articip atio n was sought. subject's responses was assured. entered on the cover le t t e r . The c o n fid e n tia lity of the A requested completion date was Mention was made of the prepaid, s e lf- addressed envelope fo r returning the completed questionnaire. the subject was thanked fo r his particip atio n in the study. F in a lly , The author's signature appeared at the bottom of the cover le tte r . Survey Questionnaire A fin a l self-adm inistered, mail survey questionnaire was fin a lly developed fo r data co llection (see Appendix B). sisted of three basic parts: The questionnaire con­ the instructions, the instrument divided into a number of sections, and some concluding comments. 51 The instruction sheet t it le d the survey questionnaire, id e n tifie d i t with Michigan State U niversity's graduate school, and provided instructions fo r the completion of the various types of ques­ tions. The subject was asked to complete each question. Reference was made also to the la s t page of the questionnaire, which contained the procedure fo r providing respondent c o n fid e n tia lity . The instrument consisted of six sections: "About Your Business L ife ," "About Recruitment and Ideal Preparation," "About Yourself," "About Any Previous Government Experience," "About Your Job History," and "Chronology of Occupational A c tiv ity Related to Legislative Liaison Work." section: One note should be made concerning the "Ideal Preparation" i t was assumed that the subjects were aware of th e ir job's success standards, as well as th e ir colleagues' and th e ir own job preparation weaknesses. Therefore, a composite p ro file of th e ir perceptions of the ideal preparation fo r lobbying was expected to re fle c t th e ir job experience and th e ir awareness of current and future career preparation needs, rather than merely reflec tin g the specific h isto rical backgrounds of the study participants. The questionnaire extended over ten typed pages and was comprehensive in nature. The questions were a mixture of several fo r m a t s -- fill- in , dichotomous, m ultiple-choice, and open-ended, with fiv e -p o in t scale questions for probing perceptions. provided models fo r constructing these questions. Prior studies They also allowed the researcher to establish response categories for many of the ques­ tions. This answer precoding introduced a uniformity fo r responses, 52 and resulted in a reduction in the problems associated with data compiling and coding. The questionnaire was structured to make i t as easy as possible fo r the subject to enter his responses. I t also provided space fo r comments on selected questions. The fin a l page of the questionnaire stressed the co n fid en tia lity of the individual's responses. I t also contained a number-coded label which could be removed by the respondent i f he wished to maintain anonymity. This coded label corresponded to the original population frame entry fo r the individual, and was the only id e n tific a tio n of the individual on the questionnaire. I f i t were removed, the researcher would have no way of iden tifying the respondent, and the privacy of the respondent would be assured. -However, the respondent was encouraged to leave the coded label intact so that the researcher could contact him, i f necessary, for c la rific a tio n of answers. Having the label would also help the researcher with the id e n tific a tio n of nonrespondents. As an inducement to not remove the coded label (and to particip ate in the study), a copy of the study results was offered. F in a lly , the respondent was asked i f he would be w illin g to be interviewed concerning topics relevant to th is study. As mentioned above, 67 of the 74 questionnaires returned contained the coded labels while 7 were returned with the label removed. F ifty -e ig h t of the respondents expressed an in terest in receiving a copy of the study resu lts, and 50 were w illin g to be interviewed. The package of materials mailed to each subject also included a stamped, self-addressed Michigan State University return envelope. 53 Next, the survey procedure used to conduct the study w ill be presented. Survey Procedure The actual survey, which was conducted in February of 1980, consisted of a number of procedural steps. F irs t, a f in a l, updated business lobbyist population frame was prepared, and each lobbyist was assigned a unique number. subjects. This l i s t excluded the three pretest The two lis ts of registered le g is la tiv e agents mentioned in Chapter One were used fo r this purpose. They were screened to id e n tify only those lobbyists who represented (or prim arily repre­ sented) business interests. These lis ts of registered agents con­ tained fo r each subject his name, t i t l e , business mailing address, and organization(s) represented. In addition, the February 1, 1980 l i s t contained business telephone numbers. A gummed, number-coded label was prepared for each subject, bearing the same number as the subject's number on the population frame. This label would la te r be placed on the subject's questionnaire fo r id e n tific a tio n purposes. S u fficien t copies of the cover le t t e r , revised questionnaire, mailing envelope, and stamped, self-addressed return envelope were obtained, and the appropriate number-coded label was affixed to the la s t page of each questionnaire. By this time the Michigan State Legislature's 1980 session had already begun. Most subjects were contacted by telephone at this point, and were given the standard prenotification message. An attempt was made to secure the subject's p artic ip atio n , and prompt completion 54 and return of the questionnaire. The subject's mailing address was v e rifie d . Next, the mailing package was prepared. This consisted of the mailing envelope, cover le t t e r , questionnaire, and return envelope. The subject's name, t i t l e , and business mailing address were entered on the cover le tt e r and the mailing envelope. The mailing day's date and the desired return date were entered on the cover le t t e r . The desired return date was generally set at twelve days a fte r the mailing date. The cover le tt e r was signed. The cover le t t e r , questionnaire, and return envelope were placed in the mailing envelope, and the materials were mailed out. A notation was made of the preno tificatio n status and the mailing date on the population frame (subject e n try). Subjects who were not p ren o tified , or who could not be reached, were mailed question­ naires as time permitted during the month. On a few occasions, the subject was l e f t a message, and the questionnaire package was then mailed. As the completed questionnaires were received, a notation was entered on the population frame, as was the date postmarked on the return envelope. Eventually, this l i s t was key-punched and computer processed using a s ta tis tic a l package. S ta tis tic s were prepared to compare the respondents with the business lobbyist population frame, so as to keep track of nonrespondents and to judge the e ffe c t of telephone p reno tificatio n on the response rate. 55 Nonresponse Error Many steps were taken to reduce any nonresponse error in theresults due to lobbyists not returning the questionnaire. F ir s t, measures aimed at increasing the response rate were taken.As a resu lt o f the pretest, telephone prenotification was selected to encourage the subjects' participation in the study. Other steps included the emphasis in the personalized cover le tte r on the importance of the study and the subject's participation in i t , the o ffe r of the study results to those who participated, and the inclusion of the stamped, self-addressed return envelope for convenient reply. Second, subsequent to the data collection e ffo r t, a random sample of the nonrespondents was called in order to compare the non­ respondents with those who had responded to the questionnaire. "Since the people responding tend to do so because they have stronger feelings about the subject than the nonrespondents, biased results are to be expected. To measure this bias, i t is necessary to contact a sample of the nonrespondents by other means, usually by telephone interview s."6 The nonrespondents were asked to complete the questionnaire or to answer a few b rie f questions. These questions were: 1. Are you s t i l l registered as a le g is la tiv e agent? 2. For how many years have you been registered? 3. What part of your time do you spend during and between le g is la tiv e sessions working as a le g is la tiv e agent? 56 4. How many c lien ts do you represent; what types of clien ts do you represent; and what is your relationship to your clients? 5. What is your age? 6. What is your attained educational level? 7. Why did you not complete and return the surveyquestionnaire? (Probe fo r a reason.) A description of the nonrespondents and a comparison of them to the respondents is presented in Chapter Four. Data Editing and Coding The completed questionnaires were reviewed by the researcher. Precoding of many of the questions eased the task of editing and coding. However, since some questions were open-ended, response categories had to be established. Also, some of the question responses had to be edited and coded. Editing, coding, and transcription of the responses to data coding forms was done soon a fte r receipt of each completed question­ naire. A single coder-editor was used fo r this process to provide uniformity of in terp retatio n . Two sets of data were coded and prepared fo r analysis. The f i r s t data set consisted of the population frame and was used for monitoring the response to the survey. the respondent data. The second data set contained Both data sets were created by entering the appropriate codes fo r the data on the standard Michigan State University data coding form. This data coding form provided fo r 230 characters of 57 information. A fter the data were entered onto these forms, they were transferred onto magnetic tape fo r la te r punching into 80 column cards. A fte r punching, these cards were sorted into subject number sequence. Then, these cards were used with the appropriate computer programs fo r the analysis o f the data. The f i r s t data set, called the "Population Data Set," contained each subject's unique id e n tific a tio n number, name, type of organization represented, p ren o tificatio n status, participation status, response status, mailing date, postmarked return date, and location. contained a record for each of the three pretest subjects. I t also The computer record layout fo r this data set, as well as a description of each data fie ld and the various codes used, is presented in the f i r s t part of Appendix C. The second data set, called the "Response Data Set," contained the results of the survey. Each returned questionnaire ( i . e . , case) consisted of four physical records ( i . e . , column cards). The format of the records is presented in the second part of Appendix C, along with the data codes and th e ir description for the various fie ld s of data. These fie ld s are cross-referenced with the question numbers of the survey questionnaire. Data Analysis This study of business lobbyists was essentially a descriptive one. Most of the data could best be characterized as nominal or ordinal, and no d e fin itiv e statement could be made concerning the underlying d is trib u tio n of each o f the variables characterizing the population. 58 Also, the research design u tiliz e d a census of a re la tiv e ly small population rather than a sampling technique. For these reasons, and because of the researcher's preference fo r a conservative approach to analysis (mindful of the many assumptions underlying many s ta tis tic a l techniques), the analytical techniques used were best restric ted to those providing descriptive s ta tis tic s . Marginal and cross tabulations (as appropriate) were employed fo r the summarization and analysis of the survey responses. In addition, reference was made to the respondent comments on the questionnaires allowing fo r further interp retatio n of the results. The s ta tis tic a l data analysis took place at the Michigan State University Computer Center using its Control Data Corporation Data Processing System. The computer programming package, "The S ta tis tic a l Package fo r the Social Sciences" (SPSS, version 8.0 ) was used fo r the analysis of the data. Disposition of the Data Subsequent to the acceptance of this project by the Graduate School of Business, the following materials were destroyed (in keeping with the commitment to preserve the anonymity of the study particip an ts): • The Population Data Set and the materials used for its preparation (e .g , a ll population frames and coding forms). • The respondent questionnaires and the coding forms used to prepare the Response Data Set. 59 The only data set which was kept was the Response Data Set. There was no cross-referencing or indexing technique to id e n tify the respondent records in the Response Data Set. Concluding Conment While more could be said concerning the research design and methodology of th is study, i t is hoped that this review has been suf­ fic ie n t to indicate the basic approach taken, as well as to demonstrate some of the more obvious lim itatio ns of the study--lim itations which should be kept in mind when reviewing the results of the researcher's e ffo rts which are presented in Chapter Four. CHAPTER IV RESULTS Introductory Comment As stated in Chapter One, the purpose of th is study is to increase the reader's knowledge about, and understanding o f, the Michigan business lobbyist. The following is a presentation of the results of this research e ffo rt. The f i r s t topic to be considered is the lobbyist as an in d i­ vidual, what his background is , and how he became a business interest lobbyist. Then, th is study examines the job of lobbying and what each respondent finds satisfying and dissatisfying about i t . F in a lly , the research explores what the business lobbyist has to say about re c ru it­ ment and ideal educational preparation fo r the career of business lob­ bying, given his experience in this f ie ld . During the course of this presentation, comparisons w ill be made as appropriate between what the. lobbyist has done to prepare and what he considers to be ideal career preparation. Additional components w ill be made between the results of th is study and the results of previous studies, as summarized in the lite ra tu re review (Chapter Two). Here, then, in the aforementioned order is what has been ascertained about the group of seventy-four Michigan business lobbyists who have participated in d ivid u ally in th is study (see Chapter Three), 60 61 and who comprise the basis fo r the results and conclusions which follow. Note that the results are keyed to the structure of the survey questionnaire. “About Yourself" The p ro file which emerges of the Michigan business lobbyist is based on the majority of answers to each question on the survey. F irs t, the business lobbyist is predominantly male. Seventy-three of the respondents are male, while only one is female. Because the vast m ajority of respondents are male, "the Michigan lobbyist" is referred to in masculine terms {he, his, him) throughout this report. The average respondent is 48.3 years of age, with the youngest being 26 and the oldest being 68 years old (see Table 4 .1 ). Thus, the business lobbyist respondent brings some years of experience to the job of lobbying fo r his organization. Table 4.1 Age 26-35 36-45 46-55 56-65 Over 65 Age of Respondents Number of Respondents 17 13 15 24 5 Percentage of Respondents 23.0 17.6 20.2 32.4 6.8 Most of the respondents are married and have children. Sixty respondents f a ll into this category, with the rest being eith er single, 62 married with no children, or divorced or separated (see Table 4 .2 ). Thus, these respondents would appear to be typical of other Americans th e ir age, as fa r as fam ily l i f e is concerned. Table 4.2 M arital Status of Respondents M arital Status Number of Respondents Single Married, no children Married, children Divorced or separated Percentage of Respondents 8.1 2.7 81.1 8.1 6 2 60 6 The next item concerns the birthplace of the respondents. Forty-six of them are natives of Michigan, with most of the remaining respondents having been born in the states surrounding Michigan (see Table 4 .3 ). As one might expect, most of the Michigan business lobby­ is ts responding also report having grown up in the State of Michigan Table 4.3 State of Birth Michigan Ohio Indiana Illin o is Wisconsin Other U.S. state Outside U.S. Birthplace of Respondents Number of Respondents Percentage of Respondents 46 7 4 4 3 9 1 62.2 9.5 5.4 5.4 4.1 12.2 1.4 63 (see Table 4 .4 ). Thus, most of the respondents report having been born and reared in Michigan. Most, also, report having grown up in an urban area, as opposed to a rural setting (see Table 4 .5 ). Table 4.4 State Where Respondents Were Reared State Where Reared Number of Respondents Percentage of Respondents 52 5 4 3 9 1 70.3 6.8 5.4 4.1 12.2 1.4 Michigan Ohio Illin o is Wisconsin Other U.S. state Outside U.S. Table 4.5 Urban/Rural Environment During Respondents' Youth Urban/Rural Number of Respondents Percentage of Respondents Urban Rural No response 52 20 2 70.3 27.0 2.8 The Michigan business lobbyists who responded have had many years of formal education. As indicated in Table 4 .6 , 62 of the respondents have at least a college degree. These results are consistent with other studies, such as Patterson's study of Oklahoma lobbyists ( i . e . , 75 percent of the respondents had taken some college courses, and almost h a lf had a college degree). 64 Table 4 .6 Highest Level o f Formal Education A ttained Educational Level High school graduate Some college College graduate Some graduate school Master's degree Professional degree Some post-graduate study Doctoral degree No response Number of Respondents Percentage of Respondents 2 9 16 18 4 19 4 1 1 2.7 12.2 21.6 24.3 5.4 25.7 5.4 1.4 1.4 As one might expect, the undergraduate major most represented in the respondent's educational background is business administration. The next most frequently represented majors are journalism, history, p o litic a l science, lib e ra l a rts , and psychology/sociology. The remaining lobbyists have had diverse undergraduate majors. Table 4.7 indicates this variety of undergraduate backgrounds. Thus, the respondents do not exh ib it a homogeneous undergraduate educational background, though there is a strong representation of the social sciences. This college educational background, as well as having been reared in Michigan, has probably contributed to the respondent's a b ilit y to secure relevant work experience fo r th e ir present careers as business lobbyists in the State of Michigan. 65 Table 4 .7 C ollege Undergraduate Major Number of Respondents Major Business Administration Journalism History P o litic a l Science Liberal Arts Psychology/Soci ol ogy Engineering Education Communication Economics Other majors No response 18 7 6 6 5 5 4 4 2 2 10 5 Percentage of Respondents 24.3 9.5 8.1 8.1 6.8 6.8 5.4 5.4 2.7 2.7 13.5 6.8 "About Any Previous Government Experience" Since business lobbyists are continually interacting with state le g is la to rs , they were asked what type of previous government experience, i f any, they have in th e ir employment history. T h irty - one of the 74 respondents reported having held an elective or appoin­ tiv e position in government (see Table 4 .8 ). Regarding le g is la tiv e experience, fiv e respondents report having served in the Michigan State Legislature, four of them as representatives, and one of them as a senator. Thus, a diverse government service experience is to be found among the respondents. In some cases, a common bond may exist between state legislators and business lobbyists because of th e ir common experience of working in government. 66 Table 4 .8 P rio r Government Experience Office Number of Respondents Percentage of Respondents 2 6 3 1 2 2.7 8.1 4.1 1.4 2.7 1 3 1 3 1.4 4.1 1.4 4.1 9 1 42 12.2 1.4 56.8 Appointed: Executive, federal Executive, state Executive, county J u d ic ia l, county Leg islative, state Elective: J u d ic ia l, municipal Leg islative, state L eg islative, county Leg islative, municipal More than one position No response No government position "About Your Job History" In this section of the report, an inquiry is made into the business lobbyist's work experience prior to becoming a lobbyist and his job longevity. The business lobbyists who responded possess a mean of almost 9 years of registered lobbying experience (with 6.5 median years qf lobbying experience). This lobbying experience ranges from a minimum of one year to a maximum of 42 years (see Table 4 .9 ). Thus, the lobbyists' responses presented in this study are based on considerable lobbying experience. 67 Table 4 .9 Years o f Lobbying Experience Number of Respondents Years 1-5 6-10 11-15 16-20 21-25 26-30 Over 30 Percentage of Respondents 36 16 10 4 2 3 3 48.6 21.6 13.5 5.4 2.7 4.1 4.1 As Table 4.10 indicates, the respondents also bring other work experience to the job of lobbying. According to the data, the average respondent became registered fo r the job of lobbying at the age of 39.5 years (median age of 38.7 years). worked in other capacities. Before th is , they probably This nonlobbying experience also has provided a base fo r the respondent's subsequent performance as a business lobbyist. Table 4.10 Age 23-30 31-40 41-50 Over 50 Age of Registration as a Lobbyist Number of Respondents 18 24 19 13 Percentage of Respondents 24.3 32.4 25.7 17.6 68 When asked how many organizations the subject has worked fo r fu ll-tim e during his business career (including his present employer), 10 respondents report working fo r one organization, 19 fo r two orga­ nizations, 13 fo r three organizations, and 8 fo r four organizations (see Table 4 .1 1 ). So 42 of the 74 respondents have worked fo r three or fewer organizations during th e ir business careers. Table 4.11 Number of Organizations fo r which the Respondent Has Worked Number of Organizations Number of Respondents Percentage of Respondents 1 2 3 4 5 6 7 8 9 10 No response 10 19 13 8 8 5 2 1 1 1 6 13.5 25.7 17.6 10.8 10.8 6.8 2.7 1.4 1.4 1.4 8.2 When asked about the types of jobs they held during th e ir years of fu ll-tim e work, 23 respondents report having held a number of d iffe re n t kinds of jobs. Fifteen have held a number of d iffe re n t jobs, but mostly w ithin one career f ie ld , while 36 have, fo r the most p art, held a few jobs w ithin one given career fie ld (see Table 4 .1 2 ). Thus, the largest number of respondents would appear to have held other positions p rio r to obtaining the current one. Furthermore, 69 Table 4 .1 2 Types o f Jobs Held Number of Respondents Types of Jobs Percentage of Respondents Held a number of d iffe re n t kinds of jobs 23 31.1 Held a number of d iffe re n t jobs, but mostly within one given career fie ld 15 20.3 For the most p a rt, have held a few jobs within one given career fie ld 36 48.6 many of these individuals have had experience related to th e ir current position (e .g ., government experience). The majority of the respondents appear to have changed jobs but not career fie ld s prior to assuming th e ir current position, however, having once become lobbyists, they have stayed in this position fo r some time. "About Your Business Life" A myriad of occupational t it le s are offered by respondents when asked about th e ir present job t i t l e . Forty-three have management t it le s such as president, vice president, d ire c to r, manager, or partner. have the t i t l e of attorney. Ten Eleven indicate that th e ir t i t l e is le g is la tiv e counsel, consultant, analyst, or agent. A dditionally, 8 have t it le s such as government a ffa irs s p e c ia lis t, government relations coordinator, adm inistrative assistant, or small businessman. Thus, the bulk of the respondents appear to be individuals with t it le s indicating managerial or legal resp o n sib ilities. 70 F ifty -fo u r of the respondents indicate that they are salaried employees, 9 are self-employed, and 8 are attorneys representing th e ir clients on a professional fee basis (see Table 4 .1 3 ). Of the remaining respondents, one is appointed to the position of lobbyist, while one is a volunteer. Thus, most of the respondents appear to have an ongoing salaried position representing th e ir organization to the Legislature. Table 4.13 Form of Compensation Form Salaried Self-employed Attorney (fee basis) Miscellaneous Number of Respondents Percentage of Respondents 54 9 8 3 73.0 12.2 10.8 4.3 In terms of organizations represented, 2 individuals rep­ resent professional organizations, 17 represent single businesses or corporations, and 44 represent business or trade associations. The remaining 11 represent some combination of two or more of the above categories (see Table 4 .1 4 ). Most respondents, then, represent only one organization; however, there are some m ulti-organization lobbyists among the respondents. Next, the respondents were asked about the three areas of lobbyist job resp on sibility most important to the organizations that they represent to the state le g islatu re. and are summarized in Table 4.15. Their responses were analyzed A review of them in the order of 71 Table 4 .1 4 C lient Professional organization C lie n t Summary Number of Respondents Percentage of Respondents 2 2.7 Single business or corporation 17 23.0 Business or trade association 44 59.5 Combination of c lie n t types 11 15.0 th e ir importance ( i . e . , most important job resp onsibility area, second most important, and th ird most important) is followed by a summary statement on the respondents' job resp onsibility areas. one q u a lific a tio n is in order: But f i r s t , these results may not represent an exhaustive lis tin g by the respondents of a ll th e ir re s p o n s ib ilitie s , but instead, may be the f i r s t ones to have entered th e ir thoughts as they completed the survey questionnaire. An examination of the responses in the category of the lobby­ is t 's most important job responsibility reveals the most frequently mentioned area to be le g is la tiv e liaison work. Second in number of responses is monitoring le g is la tio n , followed by association management, influencing le g is la tio n , and lobbying (see Table 4.1 6 ). The job resp on sibility areas mentioned by the respondents as second most important are le g is la tiv e liaison work, influencing le g is ­ la tio n , monitoring le g is la tio n , and communication and information programs (see Table 4 .1 7 ). 72 Table 4 .1 5 Job R e s p o n s ib ility Areas Frequency Mentioned Area of Job Responsibility Membership development Legislative liaison work Public relations Influencing le g is la tio n Monitoring le g is la tio n Reporting le g islatio n Knowledge of issues Member relations Legislative analysis and research Writing position papers Lobbyi ng Educating and informing management Association management S ta ff work Communication and information programs Keeping c lie n t informed Working with grass roots Passage of needed leg islatio n Legal opinion and analysis Drafting le g islatio n Understanding le g is la tiv e procedure Education programs Contact with administration Compliance with law and regulation Counseling Working with other lobbyists Policy development Working with government Trade and marketing problems Relations with trade association No response Most Important 1 13 7 11 Second Most Important 16 2 11 6 2 2 2 2 5 2 1 2 2 8 Third Most Important 1 5 3 4 2 6 1 3 1 2 1 2 3 3 12 3 3 1 4 1 2 1 2 2 2 2 1 2 1 1 4 2 1 1 1 2 2 1 2 1 1 1 1 1 1 1 1 1 1 1 14 2 34 5 22 19 8 3 5 5 1 8 1 1 1 . Total 21 30 Rank 1 7 2 3 5 8 9 6 4 73 Table 4 .1 6 Most Im portant Job R e s p o n s ib ility Area Area of Responsibility Legislative liaiso n work Monitoring le g is la tio n Association management Influencing le g is la tio n Lobbyi ng Other No response Table 4.17 Number of Respondents Percentage of Respondents 13 11 8 7 5 16 14 17.6 14.9 10.3 9.5 6.8 21.6 18.9 Second Most Important Job Responsibility Area Number of Respondents Area of Responsibility Legislative liaison work Influencing le g is la tio n Monitoring le g is la tio n Communication and information programs Other No response Percentage of Respondents 16 11 6 21.6 14.9 8.1 3 17 21 4.1 23.0 28.4 The job resp on sibility areas mentioned as th ird most important by the respondents are: reporting on le g is la tio n , le g is la tiv e liaison work, and influencing le g is la tio n (see Table 4.18). Table 4.19 summarizes to ta l figures for the responses regarding the job responsibility areas. ju s t mentioned is revealed. An overall result sim ilar to the three That is , the respondents' most important job resp o n sib ilities involve relations with state le g is la to rs , including 74 Table 4 .1 8 T h ird Most Im portant Job R e s p o n s ib ility Area Area o f Responsibility Number of Respondents Reporting on le g is la tio n Legislative liaison work Influencing le g is la tio n S ta ff work Other No response Table 4.19 6 5 4 3 26 30 Percentage of Respondents 8.1 6.8 5.4 4.1 35.1 40.5 Job Responsibility Areas, Totals Area o f Responsibility Legislative liaiso n work Influencing le g is la tio n Monitoring le g is la tio n Association management Reporting on le g is latio n Lobbyi ng Public relations Member relations Legislative analysis and research Frequency of Mention 34 22 19 12 8 8 5 5 5 le g is la tiv e lia is o n , influencing le g is la tio n , and monitoring leg is­ la tio n ; these are followed by association related tasks, such as association management and public relations. As indicated e a r lie r , the respondents have spent a number of years engaged in lobbying, in most cases on behalf of th e ir current employer. Tables 4.-20 and 4.21 show, respectively, the respondents' years of employment with and lobbying fo r th e ir current organization. The respondents report having spent an average of 10 years in the employ of th e ir present organization (median of 8.25 years). Table 4 .2 0 Number of Years 1-5 6-10 11-15 16-20 Over 20 No response Table 4.21 Number of Years 1-5 6-10 11-15 16-20 Over 20 No response Years Employed by C urrent O rganization Number of Respondents Percentage of Respondents 30 13 11 9 8 3 40.5 17.6 14.9 12.2 10.8 4.1 Years Lobbying fo r Current Organization Number of Respondents Percentage of Respondents 37 18 9 4 4 2 50.0 24.3 12.2 5.4 5.4 2.7 The respondents report having spent fewer years (median 5.0 years) in lobbying fo r the current organization than in other unspecified work fo r that organization. Thus, many business lobby­ is ts appear to have become lobbyists subsequent to working fo r th e ir organizations in some other capacity. The respondents were asked to indicate the fractio n of time spent on th e ir lobbying a c tiv itie s , both during and between le g is la tiv e sessions, and those results are presented in Tables 4.22 76 Table 4.22 Time Spent Lobbying During Legislative Sessions Number of Respondents Time Spent Full-tim e Three-quarter-time One-haIf-time One-quarter-time Less than one-quarter­ time Table 4.23 26 9 15 8 35.1 12.2 20.3 10.8 16 21.6 Time Spent Lobbying Between Legislative Sessions Time Spent Full-tim e Three-quarter-time One-half-time One-quarter-time Less than one-quartertime and 4.23. Percentage of Respondents Number of Respondents Percentage of Respondents 19 5 9 14 25.7 6.8 12.2 18.9 27 36.5 In both cases there are more part-tim e than fu ll-tim e lobbyists among the respondents. Furthermore, between le g is la tiv e sessions, even less time is spent lobbying. This resu lt is consistent with previously reviewed studies (e .g ., Patterson's study in Oklahoma), which demonstrated the part-tim e nature of many subjects' lobbying e ffo rts . Results indicate that Michigan lobbyists are often involved in work other than lobbying, with association work or the practice of 77 law being the most frequently cited a c tiv itie s outside the area of lobbying. Each business lobbyist was asked fo r the t i t l e of his supervisor in the organization represented. Associated with this item was an inquiry into the functional area(s) fo r which the supervisor is responsible. The purpose of these questions was to determine the gen­ eral level at which the business lobbyist functions in the organization and to consider th is as an indication of the lobbyist's importance to the organization. Forty-three of the respondents report to an in d i­ vidual holding the t i t l e of chairman, president, or executive directo r; with the remaining respondents reporting to individuals with more diverse organizational t i t l e s , such as executive committee, vice president, d ire c to r, or manager. Fo rty-five of the respondents' super­ visors have resp o n sib ility fo r a ll areas of th e ir organization, while most of the remainder are responsible prim arily for the government relations or le g is la tiv e a ffa irs function. While these results indicate th at many of the respondents report to a high level o ffic ia l in th e ir organization, th is must bequalified by noting that most of the respond­ ents work fo r business or trade associations, rather than fo r single businesses or corporations, and that associations probably spend more of th e ir time on lobbying and related a c tiv itie s , than regular businesses do. Prior studies have indicated that lobbyists, in general, have d rifte d into the job o f lobbying, or have been prevailed upon by friends or associates to assume the role of lobbyist. Table 4.24 reports the time the respondents to this study spent in planning to become lobbyists. 78 Table 4 .2 4 Time Spent Planning to Become a Lobbyist Time Spent Number of Respondents Percentage of Respondents 34 15 2 8 9 6 45.9 20.3 2.7 10.8 12.2 8.2 Less than 2 months 3-6 months 7-12 months 1-2 years More than 2 years No response These results indicate that many of the respondents moved into the role of lobbyist a fte r a re la tiv e ly short planning period. The business lobbyists responding to this survey were asked next about how they secured th e ir f i r s t position as a lobbyist. The results appear to indicate a relationship between the entry mechanism and the short planning period ju s t mentioned. The means by which the respondents report having f i r s t become lobbyists are indicated in Table 4.25. The most frequently reported entry vehicle is the in d i­ vidual's other job resp o n sib ilities with his company or association. This entry method is confirmed by other studies which found that many business lobbyists were trade association employees who devoted a portion of th e ir time to lobbying a c tiv itie s . Other vehicles of entry into the business lobbyist role mentioned by the respondents are grapevine re fe rra l; through the influence of an employee of the company or association by whom they were hired; as a resu lt of th e ir own job campaign; or as a consequence of an internal transfer or promotion. None of the respondents reports having obtained his 79 Table 4 .25 How F ir s t Lobbyist P o s itio n Was Obtained Means Number of Respondents Percentage of Respondents 23 15 31.1 20.3 10 10 13.5 13.5 9 6 1 12.2 8.2 1.4 Other job resp on sibilities Grapevine re fe rra l Influence of current employee Own job campaign Internal transfer or promotion Other No response position through an employment agency, or as a result of a college interview. Thus, i t seems that most of the lobbyists had some "inside" contact with lobbying a c tiv ity , or prior connection with the business organization which afforded them the opportunity to become a lobbyist, as opposed to entering the position d ire c tly from another career f ie ld . Furthermore, this experience seems to have reduced the time required by the individual to consider the o ffe r of a lobbying job before taking i t . When asked i f they received training fo r the position of lobbyist, 54 respondents indicate that they did not. Regarding th e ir trainin g fo r the position of lobbyist, the respondents' additional comments center on th e ir p rio r experience in such areas as government, industry, and p o litic s : • "Previous government experience." • "In a previous job in state government." 80 • "Industry experience and exposure to federal and state government." • "Other than legal tra in in g , experience in state administration and p o litic a l party experience." • " I have been a State Representative." • "Worked in conjunction with other lobbyists, other association executives, and industry representatives." • "Always active in p o litic a l a c tiv itie s ." Representative of more specific comments on training are the following: • "Our organization has no pre-training program." • "Training was 'on the job' as part of another position" • "No formal tra in in g , but extensive apprenticeship." • "Self-taught." • " F irs t year (p rio r job) spent learning organization and le g is la tio n . Phased into le g is la tiv e contact under direction of other agents." • " I t was part of the job and I learned i t from the ground up." • "No formal tra in in g . Long experience in p o litic s and government as an elected o ffic e r. Long time experience as board member and o ffic e r of association." One respondent stresses the importance of personal contact in lobbying work: "There can be no substitute fo r the actual work. contact is everything and you can't tra in fo r th at." Personal Thus, the respondents' say th e ir training fo r the position of lobbyist emphasized prior experience rather than formal tra in in g . way the respondents entered the position: This follows from the most had been out of school and working fo r a number of years prior to becoming business lobbyists, 81 t and they made the tra n sitio n to lobbying from another position in the organization. The study respondents were asked to evaluate the influences of various factors on the decision to become a business lobbyist. The factors and th e ir importance on a scale of importance from not important (1) to very important (5) are reported in Table 4.26. factors which were in flu e n tia l (in descending order) are: The enjoyment of this type of work, a general in te re st in p o litic s and the c lie n t, a desire to promote c lie n t in te re s ts , the duties of the job which led them into the f ie ld , enhancement of the business, and financial benefits. Lesser influences on the decision to become a business lobbyist include urging by friends or the in te re st group, p o litic a l aspirations, and the enhancement of th e ir law practice. Thus, the respondents appear to have been motivated by a variety of factors. Respondents' comments on factors which influenced th e ir decision to become lobbyists include: • "The opportunity represented a s ig n ifican t advancement w ithin the company." • "I love the challenge of influencing new opportunities fo r the members of our association. I intend to never lose one b ill." • "My industry had l i t t l e i f anyone [s ic ] representing th e ir in te re s t." • "Prior a c tiv itie s established that I did this work well and I liked i t and f e l t i t s a tisfie d my desire fo r achievement. Allowed me to go from a company management role to a more individual enterprise." 82 Table 4 .2 6 Factors In flu e n c in g Career Decision Factor A general in te re s t in p o litic s and c lie n t To promote c lie n t interests Power, prestige, and influence Enhancement of business Enhancement of law practice Urged by friends or in terest group To promote an idea To work fo r social change Next step in job Next step in career The duties of your job led you into the fie ld To promote certain policies Your boss f e l t that you were especially qua!ified Best way to move up P o litic a l aspirations Meet important people Financial benefits Just enjoy this type of work Mean Importance Number of Respondents 3.930 3.824 2.333 3.090 1.585 2.016 2.567 2.046 2.492 3.000 71 68 66 67 53 63 67 65 61 64 3.750 .2.409 68 66 2.923 2.563 1.615 2.000 3.074 4.029 65 64 65 65 68 70 Next, the survey subjects were asked to id e n tify and rank the three most satisfying aspects of th e ir work as business lobbyists and the three most dissatisfying aspects. Table 4.27 lis ts the job s atis­ faction items in terms of the number of times each was mentioned as the most, second most, or th ird most satisfying . O verall, the most sa tis ­ fying aspects of the respondents' jobs as business lobbyists appear to be observing and particip atin g in lawmaking, followed by the opportunity to present th e ir side of the case, and the variety of the work. Of the job aspects mentioned, the opportunity to be close to important people proved to be the least important in contributing to the respondents' job satisfactio n. 83 Table 4.27 Job S a tis fa c tio n Items Number of Times Mentioned as Satisfying Most Satisfying Second Most Satisfying / 13 6 36 Opportunity to be close to important people — 2 5 7 Variety of the work 13 19 15 47 The freedom of the schedule you enjoy 7 11 15 33 The monetary reward 4 10 8 22 25 15 11 51 Item Third Most Satisfying Total Opportunity to present I f A I I M yyjui ^ 3 iu c A ui 4» I* u iic Observing and p articip atin g in lawmaking ^ ^ « i Table 4.28 reports the respondents' evaluation of the job dissat­ isfaction items as the most, second most, or third most dissatisfying. The item most frequently mentioned as most dissatisfying is the public image of the job of lobbying, followed by the working conditions and long hours and the moral level and a c tiv itie s of leg islato rs. dissatisfying aspect of the job is preparing a case to present. The least Note th a t, o v e ra ll, the respondents are more evenly divided among these job dissatisfactio n items than they are among the job satisfaction items. So, the respondents tend to agree on what they lik e more than what they d is lik e about th e ir lobbying job. 84 Table 4 .2 8 Job D is s a tis fa c tio n Items Number of Times Mentioned as Dissatisfying Most dis­ satisfying Second Most dis­ satisfying Public image o f your job 21 10 8 39 The necessity of being nice to people to get th e ir help 8 12 7 27 The working conditions and long hours 10 7 10 27 Entertaining and giving parties 6 10 7 23 10 5 8 23 2 4 3 9 Item Moral level and a c tiv ­ itie s of legislators Preparing a case to present Third Most dis­ satisfying Total E a rlie r i t was stated that the subjects were asked to indicate the t i t l e of the person to whom they report in order to get some indication of the lobbyist's re la tiv e importance in the business organization. That inquiry was followed up with furth er questions which probe the e ffe c t of state leg isla tio n on the lobbyist's organization, the p rio rity of lobbying work with the organization, the issues of current in terest to the organization, and the lobbyist's influence on the organization's le g is la tiv e policy and his freedom to determine tactics fo r resolving le g is la tiv e problems. in the rest of this section. The results are summarized 85 S ixty-four of the respondents indicate that the e ffe c t of state le g islatio n on the organization(s) they represent has increased compared with ten years ago. Sixty-two of the respondents also indicate that fo r the same time period, lobbyist work now has a higher p rio rity with th e ir c lie n t(s ). These results are consistent with the Haley and Kiss a rtic le on the growing importance of the business lobbyist, quoted in the lite ra tu re review .1 Respondents' comments on the p rio rity of lobbying work with th e ir organization or c lie n t include the following: • "Our department, and budget have grown over the past three years." • "There are more b ills considered each year--hence, more p rio rity must be given." • "Powers of our members to act are derived from good or bad le g is la tio n or regulation." • "Full-tim e le g is la tu re = more le g islatio n = more le g is la tiv e work!" • "Ten years ago, we had no d irect le g is la tiv e program." • "The business today is inundated with government paperwork and he turns to his association fo r r e l i e f or advice on how to cope." • "Clients are more aware of and frightened a t the impact of le g is la tio n and government regulation and control." • "Government's a c tiv ity in business has risen, therefore, i f you represent business, your le g is la tiv e a c tiv ity must also ris e ." When asked i f th e ir clien ts are activ ely interested in the same or considerably d iffe re n t types of issues now as they were 10 years ago, 86 the respondents are approximately evenly divided. That is , 38 respondents say that th e ir organizations are activ ely interested in about the same categories of issues now as 10 years ago, while 35 respondents report that th e ir organizations are interested in considerably d iffe re n t categories o f issues now. Included among the new categories of issues, according to the comments of those respondents who indicated a difference in areas of concern, are these: • Consumer-oriented issues • Discrimination • Dominant position in the market • Equal protection issues • Equal rights • Energy and fuel usage • Environmentalism • Hazardous and solid waste le g is la tio n • Increased le g is la tiv e dictatio n of pricing and other business practices • Marketing controls • Power to u t iliz e new and developing technology • Social reform Estimates as to how important these new issues are to business lobbyist education and trainin g vary. • "They require increasing sophistication and a b ilit y to a rtic u la te ." • "Positive and urgent influence to broaden le g is la tiv e liaison base and become more sophisticated in overall liaison functions." 87 • "Increased specialized knowledge needed." • "Will require more technical and s c ie n tific trainin g as well as legal and le g is la tiv e background—communication s k ills must be b e tte r, also." • "More fie ld trainin g and work experience w ill be required— less emphasis on academic credentials." • "Wrong question: Issues lik e consumerism cannot be learned in the classroom. They are a function of the players as much as an issue unto themselves." • "Requires broad base of business understanding." Many of these comments echo those of Haley and Kiss quoted in Chapter Two. They c all fo r a new kind of business lobbyist and lobbying preparation. They emphasize the need fo r business lobbyists with specialized knowl­ edge, and integrative analysis and planning s k i l l s . 2 Consistent with the greater importance to the business orga­ nization of lobbyists' e ffo rts , 58 of the respondents indicate that th e ir personal recommendations on le g is la tiv e policy frequently have been adopted by th e ir c lie n t, while 15 respondents indicate that this has occasionally been the case. Also, 66 of the respondents indicate that they have had freedom to determine th e ir tactics on most le g is la tiv e problems. Thus, according to the respondents, state leg islatio n is having a greater e ffe c t on the c lie n t, and i t is being afforded a higher p rio rity within the business organization. Also, the business lobbyist has an in flu e n tia l role to play in the development of le g is la tiv e policy to deal with the increasingly important le g is la tiv e environment, as well as the freedom to determine tactics fo r dealing with most le g is la tiv e problems. 88 Since an important aspect of the business lobbyists' job is public rela tio n s , another question asked the business lobbyists i f they belong to the Public Relations Society of America. ents indicate that they are members. Only three respond­ However, when asked about the number of years of public relations experience they had prior to becoming a business lobbyist, the 45 respondents to this question report an average of 13 years of experience (median of 11 years). Thus, while some respondents claim some public relations experience, few have chosen to become a member of a professional organization which supports that a c tiv ity . "Ideal Recruitment and Preparation" This phase of the research e ffo rt examines the Michigan business lobbyist's experience and probes his perceptions of what constitutes ideal preparation fo r the role of business lobbyist. I t also probes how people are recruited into the f ie ld , and what the respondents consider to be success characteristics and educational weaknesses of business lobbyists. The survey respondents were asked to indicate the frequency with which various means have been used in th e ir organization to f i l l job openings fo r the position of business lobbyist. indicates the results of th is inquiry. Table 4.29 In general, the most fr e ­ quently mentioned method o f f i l l i n g job openings fo r business lobbyists today is through grapevine re fe rra ls . are f il l e d include: Other means by which job openings as a consequence of other job responsibilities within the organization, as a res u lt of the ind ividu al's own job 89 Table 4 .2 9 Job Recruitment Methods Number of Respondents Whose Organizations Use the Method Method Grapevine referrals Employers circu late job openings among themselves Through the influence of an employee of the organization doing the hiring Internal transfer or promotion As a consequence of other job resp on sibilities within the organization As a result of the individual's own job campaign Employment agencies Campus interviews Advertisements in various publications Contact with former student interns Resumes received 42 17 8 16 29 20 3 0 11 1 6 campaign, through employers circu latin g job openings among themselves, and by means of internal transfers or promotions. methods are: agencies. at a l l . The least used contact with former student interns, and employment And, apparently, campus interviews are not used in hiring Thus, to become a business lobbyist, i t appears that one must already be a part of the system which u tiliz e s business lobbyists. The recruitment methods used today do not leave much opportunity fo r the "outsider" to become a business lobbyist. These results are also consistent with the respondents' comments on how they were recruited into business lobbying. Next, respondents were asked to assess the importance of various personal factors to the success of an individual as a business lobbyist. Table 4.30 indicates the various factors and th e ir re la tiv e importance 90 Table 4 .3 0 Factor A b ility to compromise A b ility to s e ll his ideas Aggressiveness Cooperativeness Formal education General intellig en ce Pleasant personality Honesty In terest in job Job knowledge Prior work experience Success Factors Mean Importance Number of Respondents 4.029 4.597 3.676 4.209 2.779 4.197 4.260 4.514 4.408 4.384 3.300 70 72 68 67 68 71 73 72 71 73 70 as evaluated by the lobbyists surveyed on a scale from not important (1) to very important (5 ). most important are: Factors which the respondents consider to be the the a b ilit y to sell ideas, honesty, interest in the job, job knowledge, and a pleasant personality. As noted in previous studies, a lobbyist is involved in the education and persuasion of le g is la to rs , so i t is not surprising that the primary success factor flows from this important aspect of the job. Prior studies also have stressed the importance of experience and honesty in the lobbyists' successful interaction with state leg islato rs. The three factors least important in determining whether or not a given individual would be successful as a lobbyist, according to the respondents, are: formal education. aggressiveness, prior work experience, and Thus, i t appears that the respondents expect in d i­ viduals with job -sp ecific s k ills and characteristics, rather than those with general backgrounds, however strong, to succeed. 91 Next, the importance of various factors to the hiring of an individual as a business lobbyist today was assessed. The respondents' evaluation of each of these items is reported in Table 4.31. used runs from not important (1) to very important (5 ). The scale Factors within the fiv e categories of h irin g , "Personal," "Experience," "Backing," "T ra its ," and "Education," have been ranked in terms of the mean importance of each characteristic in each category, and they are reported in that order. The characteristics in the category called "Traits" received the highest average rating by respondents in terms of th e ir importance in the hiring of a person as a business lobbyist. In fa c t, except fo r three personal ch aracteristics, each of the t r a i t characteristics exceeds a ll of the other characteristics in a ll of the other categories.3 S p e c ific a lly , the tr a it s ranked, in decreasing order, are: honesty, positive a ttitu d e , professional a ttitu d e , cooperativeness, speaking a b ilit y , general in te llig e n c e , poise, and w riting a b ilit y . Thus, the respondents place the highest importance on facto rs, which at least i n i t i a l l y , would allow the prospective lobbyist to be perceived posi­ tiv e ly by the individual doing the h irin g , and would probably also help the candidate to be accepted and function successfully la te r with state le g is la to rs. The second category of characteristics considered to be important in lobbyist hiring decisions is that termed "Personal." The most important characteristics are: pleasant personality, ambition, appearance, and desire to work s p e c ific ally fo r the respondent's 92 Table 4.31 H irin g Factors Mean Importance Number of Respondents 4.324 4.247 71 73 3.789 2.141 4.329 71 71 73 Experience: business corronunication government journalism law p o litic s public relations 3.718 3.847 3.746 2.710 2.986 3.761 3.343 71 72 71 69 70 71 70 Backing: family or friend grapevine re fe rra l references 2.215 2.908 3.855 65 65 69 T raits positive a ttitu d e cooperativeness general intelligen ce honesty poise professional attitu d e speaking a b ilit y w riting a b ilit y 4.500 4.465 4.250 4.753 4.219 4.486 4.370 4.096 72 71 72 73 73 70 73 73 Education: business communication economics government journalism law p o litic s public relations 3.466 3.417 3.114 3.740 2.662 3.155 3.648 3.197 73 72 70 73 68 71 71 71 Factor Personal: ambition appearance desire to work s p e c ific a lly for your firm native of area pleasant personality 93 organization. The least important personal characteristic is being a native of the area. The th ird category of significance in hiring decisions is experience. The leading experience area is communication, followed (in decreasing order) by p o litic a l, government, business, public relatio n s, law, and journalism. Thus, these respondents stress the importance of experience, prim arily in communication, which relates to the lobbyist's a b ilit y to educate and influence the state le g is la to r. Fourth in importance is the educational background of the business lobbyist candidate. is government, followed by: The most important educational area p o litic a l, business, and communication. While these areas are in d iffe re n t order than those id e n tifie d as important areas of experience for the candidate, overall the same fie ld s are considered to be important in both cases. The least important category of characteristics fo r the hiring of an individual as a business lobbyist is that termed, "Backing." Within this category, the backing of references is the most important ch a ra c te ristic , while the backing of fam ily or friends is the least important. Thus, when making a hiring decision on a candidate fo r the position of business in te re st lobbyist, the respondents place importance on the ind ividu al's tr a its and personal characteristics, followed by experience, education, and backing. I t may be concluded then that the most important characteristics are those which have taken the longest time to develop, but which are somewhat amenable to training e ffo rts . 94 They are characteristics which provide confidence in the individual as a p o ten tia lly successful business lobbyist. The experience and educa­ tion areas r e fle c t the nature of the job which the lobbyist carries out: communication with state legislators and business c lien ts in a p o litic a l and governmental setting. The respondents were next asked i f a business lobbyist whorecently graduated they would hire someone as from college. This question was asked to get some insight into the necessity of p rio r work experi­ ence, as well as the d if f ic u lty of moving from college into business lobbying. Two other questions have already revealed that work expe­ rience is the th ird most important category out of fiv e of character­ is tic s important in the hiring of a person as a business lobbyist, and that the least used methods of recruiting include contact with former student interns and campus interviews. The response to the question concerning the p o s s ib ility of a person "fresh" from college being hired as a business lobbyist is reported in Table 4.32. the respondents indicate So, 47 of that they would not hire a new college graduate as a business lobbyist, while 24 indicate that they would. Table 4.32 New College Graduate as a Business Lobbyist Hiring Response Would hire Would not hire No response Number of Respondents Percentage of Respondents 24 47 3 32.4 63.5 4.1 95 The subjects were also asked to provide comments on th e ir response to this question. Among the comments of those respondents who said they would not hire a new college graduate as a business lobbyist are these: • " I t is necessary to: (1) know the c lie n t's business and learn the le g is la tiv e process, or (2) know the process and learn the c lie n t's business." • "But would hire someone as a trainee." • "Need some 're a l world' experience f ir s t ." • "Mere academics w ill not a successful liaison repre­ sentative make. Some business world exposure needed." • "Unless he/she has been active p o litic a lly within the party system or state government." • "Normally in our company the lobbyists in the f ie ld work alone. I'd consider a recent college grad i f he or she could work with an experienced person fo r two or three years." • "You c an 't learn government solely from a textbook." • "Probably no—too inexperienced generally." • "The pragmatics of the work are such that actual background 'experience' is essential." • "Experience with the association is necessary before doing le g is la tiv e work." • " I don't feel he would have any first-hand knowledge of how the le g is la tu re works and he would not have any contacts." Among the comments of those who said they would hire a person "fresh" from college are these: • "A 'fre s h ' person without experience, but who has the in te re s t and appropriate t r a it s would be a good ris k ." • "Only on the condition th at the person would work under an experienced le g is la tiv e agent." 96 • "That's how I was hired." • "Many legislators are now28 years and younger— thenew college graduate relates well to the le g is la to rs ." • "All things being period. equal, a fte r an on-the-job training • "But not a young graduate—a lobbyist needs some experience in the real world before moving into this work." Thus, the respondents favor hiring a recent college graduate only i f there is some on-the-job training prior to actual lobbying work and/ or the new graduate brings with him maturity and experience. Before asking the subjects of this survey about what they perceive to be ideal preparation fo r the job of lobbying, they were asked, based on th e ir observations, what educational weaknesses are most common among th e ir fellow lobbyists. A fter identifying the three areas of greatest educational weakness, the respondents were asked to comment on th e ir answers. question. Table 4.33 reports the results to this Communication is the most frequently mentioned subject area in the category of greatest educational weakness, followed by business administration and law. However, upon totalin g the responses in each of the three columns—f i r s t , second, and th ird greatest weak­ ness—a somewhat d iffe re n t pattern emerges: coiranunication is followed by business adm inistration, p o litic s , and the workings of government. These areas of educational weakness are sim ilar to the areas of edu­ cation and experience deemed to be important in the hiring of a person as a business lobbyist. Representative of the respondents' comments on th e ir fellow lobbyists' educational weaknesses are these: 97 Table 4 .3 3 G reatest Educational Weaknesses Frequency of Mention Area Business administration Communication Economi cs Government relations Journalism Law P o litic s Public relations Workings of government F irs t Educational Weakness Second Educational Weakness Third Educational Weakness 8 15 5 1 1 8 4 5 5 5 12 9 5 4 3 7 2 5 6 4 2 6 2 3 8 7 8 Total 19 31 16 12 7 14 19 14 18 • " A b ility to communicate (verb ally, as well as in w ritin g ) and establishing good relations with key people are fundamental." • "More things are lo st because the issue is poorly communicated. Give me someone who can w rite or rec ite a clear concise paragraph." • "The biggest lack is knowledge of the 're a l' business world and the 're a l' economic system." • "Too many do not know how to present th e ir ideas and have fuzzy thinking." • "Those I work with are bright enough to mask th e ir weaknesses and seek help from others i f they need i t . " • "Have not found them to be educationally d e fic ie n t." The subjects' opinion on the level of formal education required by the job of lobbying was probed next. E a rlie r i t was reported that the respondents consider formal education the least important factor 98 in determining whether or not a given individual would be successful as a business lobbyist. Table 4.34 reports the amount of formal education required to be an e ffe c tiv e lobbyist, according to the respondents. Nineteen of the respondents believe at least some college education would provide the business lobbyist with a ll of the formal education needed fo r business lobbying work, while 36 believe that a college degree is necessary. Respondents are divided approximately evenly between the need fo r e ith e r more or less formal education than that of some college and a college degree. So, while the respondents would not, in general, hire someone d ire c tly from college, they do believe that a person should have at least some college experience in his or her background. Table 4.34 Education Level High school degree Some colleae College degree Some graduate study Master's degree Professional degree Some post graduate study No response Formal Education Requirement Number of Respondents 7 19 36 2 3 4 Percentage of Respondents 9.5 25.7 48.6 2.7 4.1 5.4 aa 3 4.1 99 When asked i f they would hire as a business lobbyist a person who does not have a college degree, however, 45 of the respondents say that they would, while 27 say that they would not. Thus, i t appears that while more than h a lf of the respondents would lik e the new lobbyist candidate to possess some college experience or a college degree, the lack of a college degree is not a b a rrie r to employment. Furthermore, possession of other positive recruitment factors such as t r a its and personal characteristics and experience would be enough to induce the business organization to employ the degreeless candidate. Next, the respondents were asked to rank a number of disciplines in terms of th e ir importance in making the business lobbyist more e ffe c tiv e on the job. Table 4.35 indicates the fre ­ quency of mention of each educational area in the categories of most important, second most important, and th ird most important in making the lobbyist more e ffe c tiv e . The most frequently mentioned educational area in the category of most important to lobbyist effectiveness is th at of workings of government, followed by communication, p o litic s , and then business administration. Upon to ta lin g the number of responses in the f i r s t , second, and th ird most important areas, the most important educational area overall appears to be p o litic s , closely followed by the workings of government, communication, and government rela tio n s . In both cases, responses are approximately evenly divided among these educational areas. These areas are essentially the same, though in d iffe re n t order, as those id e n tifie d as th e ir fellow lobbyists' educational weaknesses ( i . e . , communication, government 100 Table 4 .3 5 Educational Areas Im portant to Lobbyist E ffectiven ess Frequency of Mention Area Business administration Communication Economi cs Government relations Journalism Law P o litics Public relations Workings of government Most Important Second Most Important Third Most Important 8 11 5 7 4 13 5 9 — — 6 9 4 13 5 14 4 9 7 6 4 8 2 4 12 8 9 Total 19 30 14 24 2 15 35 16 31 relations and the workings of government, business administration, p o litic s , and law ). As reported e a r lie r , some college experience or a college degree is the preferred formal educational preparation for business lobbying work according to the respondents to this survey. Continuing along th is lin e , the subjects were asked what major fie ld they would recommend studying in college to prepare fo r a career as a business lobbyist. Table 4.36 reports the number of respondents choosing each of the various majors. Corresponding to the respondents' views (stated above) that education in p o litic s and the workings of government are the most important areas of study to make the business lobbyist more effec­ tiv e , the preferred major most frequently mentioned by respondents is p o litic a l science. Next in preference as college majors are: cation, law, and business adm inistration. communi­ Note that there is much more 101 Table 4 .3 6 Recommended College Major Major Business administration Business law Communication Economics History Journalism Law Liberal arts P o litic a l science Psychology Public administration Public relations No response Number of Respondents Percentage of Respondents 8 4 9 1 3 2 9 4 16 1 3 5 9 10.8 5.4 12.2 1.4 4.1 2.7 12.2 5.4 21.6 1.4 4.1 6.8 12.2 d iversity reflected in the choice of college major than in other educational questions considered thus fa r. The respondents were also asked in which department at an educational f a c i l i t y a program of training fo r business lobbyists should be centered. Table 4.37 reports on the frequency of mention of the various p o s s ib ilitie s by the respondents. Thus, the respondents most prefer a department of p o litic a l science, followed by a department of business adm inistration, and f in a lly a department of communication as a starting place fo r the training of future business lobbyists. F in a lly , in constructing a program of study fo r the training of business lobbyists, the participants were asked to evaluate the contribution of a variety of subjects to the preparation of e ffe c tiv e business lobbyists. Table 4.38 shows the respondents' evaluation of 102 Table 4 .3 7 Department Responsible f o r T ra in in g Department Business administration Communication Journalism P o litic a l science Public administration Public relations Law Liberal arts Psychology No response each of the subjects. Number of Respondents Percentage of Respondents 13 11 2 25 5 3 2 . 1 1 11 17.6 14.9 2.7 33.8 6.8 4.1 2.7 1.4 1.4 14.9 The scale used to rate the subjects varied from "of l i t t l e use" (1) to "very useful" (5 ). For reporting purposes, each subject was placed in one of four broad areas. Then each area was rated in terms of the evaluation of the subjects within that area. From these four areas of courses, a program of study could be constructed fo r the business lobbyist which would consist of: "the government area," "the communication area," "the business area," and a "miscellaneous area." The sequence of these subject areas represents the decreasing importance of the various areas fo r the would-be business lobbyist's program of study. This program of study is here presented with the subjects within each general area lis te d in order of importance (as evaluated by the respondents). is a program of study based on courses which the respondents believe would contribute to the trainin g of an e ffec tive business lobbyist. It 103 Table 4 .3 0 Program o f Study Mean Usefulness Number of Respondents Accounting and finance Advertising Behavioral science Business law Business administration 2.705 2.067 2.984 3.391 3.344 61 60 62 64 64 Coranunication Creative w riting Economi cs Engineering English 4.212 3.344 3.439 1.855 3.703 66 64 66 62 64 Government History Journalism Law Management 4.258 2.953 2.806 3.773 3.206 66 64 62 66 63 Marketing Mass media Personnel and human relations P o litic a l science Psychology 2.710 3.127 62 63 3.619 3.873 3.242 63 63 62 Public administration Public a ffa irs Public relations Public speaking Social sciences and humanities 3.222 3.766 3.646 4.119 63 64 65 67 2.770 61 Academic Subject 104 The f i r s t area, "the government area," consists of such subjects as government, p o litic a l science, public a ffa ir s , and public administration. The second area, "the communication area," consists of communication, public speaking, English, public relatio n s , creative w ritin g , and mass media courses. The third area, "the business area," consists of courses in economics, business law, business adm inistration, management, and personnel and human relatio n s. The fourth area, "the miscellaneous area," consists of two discip lin es, law and psychology. These areas represent subjects which received a rating of three or higher on a scale of one ("o f l i t t l e use") to fiv e ("very useful") by the respondents who evaluated the subjects above. The ratings of areas and the individual subjects in them agree with the results of other questions in this study, namely, those on educational weaknesses observed in Michigan lobbyists and areas of study which would make the business lobbyist more e ffe c tiv e . The results also re fle c t the under­ standing of the nature of the lobbyist and his job given in the lite ra tu re review. Having outlined some general guidelines fo r subject areas to be studied by the prospective business interest lobbyist, the subjects were asked where the newly trained , prospective business in te re s t lob­ byist should f i r s t work a fte r graduating from college to better prepare fo r a career as a business in terest lobbyist. (Note that a m ajority of the respondents already indicated that they would not hire a person who has ju s t graduated from college, and that th e ir recruitment methods also reflected this view ). 105 Twenty-one of the respondents indicate that they would reconmend entering government i n i t i a l l y , while 19 respondents would reconmend entering a business fie ld f i r s t to prepare fo r th e ir lobbying career (see Table 4 .3 9 ). The remaining lobbyists are s p lit among other alternatives such as p o litic s , entering lobbying work i n i t i a l l y , law, public rela tio n s , and journalism. So, i t seems that i f the respondents were entering the work force as recent college graduates, they would attempt to acquire job knowledge through experience p rio r to becoming a business lobbyist. Table 4.39 F irs t Work Experience Number of • Respondents Area Business Enter lobbying work in itia lly Government Journali sm Law P o litic s Public relations No response Percentage of Respondents 19 25.7 7 21 2 5 9 4 7 9.5 28.4 2.7 6.8 12.2 5.4 9.5 The respondents were also asked to rank the significance of work experience in the various areas to the lobbyist's having a successful and e ffe c tiv e career. Table 4.40. The results of this inquiry are presented in Upon to talin g for each area, the frequency of its mention as f i r s t , second, or third most s ig n ific a n t, i t appears that the respond­ ents place an equal value on experience in the areas of p o litic s , 106 Table 4 .4 0 E valuation o f Experience Areas Frequency of Mention Area of Experience Most Significant Second Most Significant Third Most S ig nificant 18 7 19 12 5 12 4 8 19 7 9 7 9 3 15 11 10 Business Formal education Government Journalism Legal P o litic a l Public relations - - 3 18 5 government, and business. Thus, these results are consistent with e a rlie r results regarding the education of the business lobbyist. F in a lly , the subjects were asked i f they would care to make any additional comments concerning preparing fo r a position as a business interest lobbyist. Representative of the respondents' comments are these: • “The best of these come upthrough other routes than specific trainin g fo r such a job. They are experts in a fie ld through years of experience." • "In te re s t, education, experience." • "Exposure to the business world would be invaluable; also open communication s k ills . Some public re la ­ tions work would be help fu l." • "Being active in p o litic a l and governmental process." • "Being an e ffe c tiv e lobbyist takes a practical understanding of how government and p o litic s rela te to each other." • "Knowi ig how to deal with people = most important. Knowing your facts and how to present them = next most important." Total 39 19 40 7 26 48 22 107 • "The 'in te re s t group' being served by the lobbyist dictates the type of person, the tra in in g , and the q u a litie s required. A lobbyist for a business group would be in e ffe c tiv e fo r some other type of 'in te re s t group' and vice versa. Some groups are best served by a multi-purpose lobbying firm . So, specific trainin g is very d if f ic u lt to id e n tify and organize." • "Preparation not as important as personality." • "Knowing le g is la tiv e process, people involved, history of fie ld involved, parliamentary procedure, research methods—where to find data, and means of communieating with your group." • "Communication is key—must have background from which to communicate." • "Two main avenues: (1) d ire c tly from inside the company, or (2) d ire c tly from an elected position or appointed governmental position— both work." • "People don't prepare to be lobbyists. through circumstance." They enter • "There is no way to prepare!" This, then, concludes a review and discussion of the results of this study. Next, some comments are made about those individuals who did not respond to the survey questionnaire. About the Nonrespondent As indicated in Chapter Three, a random sample of nonrespondents was telephoned and asked a series of questions. This was done in order to gather some basic data which would allow the comparison of the non­ respondents with those individuals who did respond to the survey questionnaire (and whose responses comprised the results of this study). The nonrespondents to be surveyed were selected as follows: from the Population Data Set, an alphabetized l i s t of Lansing area 108 business lobbyists who had not returned the survey questionnaire was compiled. (Note that e a r lie r studies have indicated that lobbyists residing in the capitol c ity of a state are the most active lobbyists of a ll those registered in the s ta te .) Every other individual on this l i s t (a fte r eliminating those who had declined to p articip ate in the study, or who were no longer business interest lob byists), was selec­ ted as a nonrespondent subject. Thus, a l i s t of 23 nonrespondents was developed to use in a comparison with the survey respondents. A fter repeated telephone c a lls , 17 of the 23 selected nonrespondent subjects were personally contacted and data were gathered about them. Of the remaining 6, 4 were unavailable, one had retire d and moved away, and the sixth said he had returned the survey questionnaire. Upon a review of the data collected from these 17 individuals, the following p ro file emerges. Nonrespondent P ro file A ll 17 nonrespondents contacted indicated that they are s t i l l registered lobbyists, and that they have been so registered fo r an average of 8.74 years. S p e c ific a lly , 8 have been registered fo r 1-5 years, 4 for 6-10 years, 2 fo r 11-20 years, and 3 fo r more than 20 years. This compares well with the respondents' reported average of almost 9 years of registered lobbying experience. The nonrespondents report an average age of 47.06 years, with the youngest being 27 years old and the oldest being 75 years of age. Again, this compares favorably with the survey respondents who report an average age of 48.3 years. 109 Exploring the nonrespondents' highest attained educational level reveals that they are well educated. results. Table 4.41 reports these As Table 4.6 indicates, the study respondents also are well educated. Table 4.41 Nonrespondent Educational Background Educational Level Number of Nonrespondents Percentage of Nonrespondents 4 6 3 4 23.5 35.3 17.6 23.5 Some college College degree Master's degree Professional degree Table 4.42 reports the undergraduate majors of the nonrespond­ ents who are college graduates. Coincidentally, the most frequently reported undergraduate major for the respondents is business administration (see Table 4 .7 ). In terms of c lien ts whom they represent to the state le g is la tu re , 4 nonrespondents represent single businesses or corporations, 7 repre­ sent business or trade associations, and 6 represent some combination of professional organizations, single businesses or corporations, and business or trade associations. In addition, 9 nonrespondents could be c la s s ifie d as single c lie n t lobbyists, while 8 are m u lti­ c lie n t lobbyists. Of the 8 m u lti-c lie n t lobbyists, 3 represent 2-5 c lie n ts , 2 represent 6-10 c lie n ts , and 3 represent more than 10 c lie n ts . Thus, a heavier representation of the m u lti-c lie n t lobbyist is to be no Table 4 .4 2 Nonrespondent C ollege Major Major Business Administration P o litic a l Science Biology Engineering Forestry Journalism Liberal Arts Number of Nonrespondents Percentage of Nonrespondents 6 2 1 1 1 1 1 46.2 15.4 7.7 7.7 7.7 7.7 7.7 found among the nonrespondents than was found among the survey respondents. When asked about th e ir relationship to th e ir c lie n t (s ) , 8 report that they are employees, 5 work "free lance," 2 work fo r public a ffa irs type companies, and 2 represent th e ir clie n ts on an atto rn ey-clien t fee basis. A report of the nonrespondents' time spent lobbying during and between le g is la tiv e sessions is reported in Tables 4.43 and 4.44, respectively. One nonrespondent indicates th at his lobbying a c tiv itie s vary so much during the year that he does not care to attempt to cate­ gorize his lobbying a c tiv itie s in terms of time spent. A comparison of the results shown in Tables 4.43 and 4.44 to those reported fo r the survey respondents indicates that these nonrespondents spend more time both during and between le g is la tiv e sessions lobbying. There is also less of a difference in the allocation of the nonrespondent's time during le g is la tiv e sessions and between them than there is fo r the Ill Table 4.43 Nonrespondent Time Spent Lobbying During Legislative Sessions Time Spent Full-tim e Three-quarter-time One-half-time One-quarter-time Less than onequarter-time Table 4.44 Percentage of Nonrespondents 7 2 4 1 43.8 12.5 25.0 6.3 2 12.5 Nonrespondent Time Spent Lobbying Between Legislative Sessions Time Spent Full-tim e Three-quarter-time One-half-time One-quarter-time Less than onequarter- time respondents. Number of Nonrespondents Number of Nonrespondents Percentage of Nonrespondents 6 2 3 3 37.5 12.5 18.8 18.8 2 12.5 This is probably due to the higher representation among nonrespondents of the m u lti-c lie n t lobbyists. So fa r , then, the nonrespondents and the respondents appear, on the bases of comparison mentioned, to be s im ila r, except fo r the higher representation of the m u lti-c lie n t lobbyist among the nonrespondents ju s t reported. 112 Two other questions were asked of these nonresponden't subjects. The f i r s t was, "What educational preparation do you believe is appro­ p riate for a le g is la tiv e agent to perform successfully?" In response to this question, replies sim ilar to those of the survey respondents reported e a rlie r res u lt. That is , there is an emphasis on background in the fie ld ( i . e . , the c lie n t's business or industry), communication s k ills , knowledge of the le g is la tiv e process (e .g ., how the system works) and government background, knowledge of the people involved, and legal knowledge. The emphasis is on practical "on the job" knowledge and experience, as opposed to formal, academic tra in in g . Comments on formal training ranged from the value of "the maturity gained from a college education" to the need fo r trainin g in specific fie ld s , such as business administration, communication, government, law, p o litic a l science, and public administration. The second question was, "Are you aware of any specific educational weaknesses of le g is la ­ tiv e agents?" Seven o f the nonrespondents reply that they are not aware of any specific educational weaknesses. Among the areas men­ tioned by those who feel there are weaknesses are communication s k ills , knowledge of how the p o litic a l process works, knowledge and understand­ ing of law, the nature of the work, the process of getting the job done, and research and analytical a b ilit y . (Note, however, that these responses were made over the telephone, and that these nonrespondent participants did not have much time to re fle c t before responding to the questions.) Generally, many of these nonrespondents1 comments are sim ilar to those described previously fo r the survey respondents. 113 To summarize, in comparing and contrasting the survey respondents with a sample of the nonrespondents, they appear to be more a lik e than dissim ilar (based on the areas in which questions were asked, and presumably fo r the e n tire study). Concluding Comment The foregoing findings of the research e ffo rt have been based on the Michigan business lobbyist as he has described himself. This chapter has reported on how the business lobbyist was recruited, how persons are generally recruited fo r business lobbying, and how the lobbyist would recommend preparing fo r a career as a business lobbyist, based on his own experiences and his observations of other lobbyists. A summary, the conclusions of this study, and recommendations for further study may be found in Chapter Five. CHAPTER V SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS Introductory Comment This study was conducted fo r a diverse audience and fo r a variety of reasons. This chapter begins by b rie fly reviewing the study objectives and the audience fo r whom the study was conducted. Next, the sig n ific a n t results previously reported are summarized. Then, based upon the resu lts, certain conclusions are made which may be o f use to the study audience. F in a lly , in consideration of the study findings and the approach taken in conducting this study, recommendations are made concerning further research. Review of the Study Objectives This study began with a discussion of a changed and more important state le g is la tiv e environment fo r the business organization, and the significance of this new environment fo r the business lobbyist. To study th is , the population of business lobbyists registered in the State of Michigan to lobby the House of Representatives and the Senate was examined. The major objectives of the study are to describe the Michigan business lobbyist, his business l i f e , and his opinions on the best recruitment methods for and ideal preparation of the business lobbyist based upon his experiences as a business lobbyist. 114 While other 115 approaches might have been taken, by focusing on the Michigan business lobbyist, the objectives established fo r this study have been achieved. Study Audience This study has been conducted to provide knowledge about and an understanding of business lobbyists to its primary audience— the academic, research, and p ractitio n er communities. In addition, for the prospective business lobbyist, the practicing business lobbyist, the business organization employing lobbyists, and the educational in s titu tio n providing train in g for the future business lobbyist, i t is meant to be of managerial significance. That is , i t is intended to have practical application to the operational decision making within these groups. Each of these groups should be able to u t iliz e this report e ith e r to understand th e ir own situation better or to improve it. For instance, the generalized program of preparation which is suggested as a conclusion to this research report could be used to aid in the education of the lobbyist. I t could serve to a le rt the prospective lobbyist to areas in which he should study and obtain experience. The practicing lobbyist may be able to use i t to id e n tify his own educational weaknesses and formulate an individualized program of train in g . The educational in s titu tio n may be able to use i t to develop a program of preparation fo r business lobbyists or to improve an already existing program. Summary The study results are reviewed and summarized in the following order: the state le g is la tiv e environment, a description of the business 116 lobbyist, and the business lobbyist's l i f e , recruitment, and comments on ideal preparation. State Legislative Environment According to the respondents to this study, the state le g is la ­ tiv e environment has become more important fo r business organizations, and consequently, the role of the business lobbyist has become more important to these organizations. The study respondents indicate th a t, compared with ten years ago, the e ffe c t of state le g is la tio n on the business organization(s) which they represent has increased, and that th e ir work now has a higher p rio rity within these organizations. Consistent with th is , the respondents also report that th e ir personal recorranendations on le g is la tiv e policy are frequently adopted, and that they have the freedom to determine ta ctic s on most le g is la tiv e problems. Further­ more, many of the respondents carry a management t i t l e , and most report to an individual in a high-level position who has responsibility fo r a ll functional areas of the organization (or at le a s t, fo r the government relations function). Description of the Business Lobbyist Based on the study resu lts, the Michigan business lobbyist can be described as predominantly male, middle-aged, married with children, born and reared in Michigan in an urban s ettin g , and well educated. The m ajority of the respondents have earned at least a college degree in one of the social sciences, as opposed to the natural sciences. Many of them have had p rio r government employment experience. 117 The respondents began lobbying in th e ir la te th ir tie s on the average and generally possess at least six years of lobbying experience. The m ajority of them also have worked fo r more than one organization. So they have brought a number of years of other work experience to the lobbying ro le , and now possess several years of experience as lobbyists. Business Lobbyist's L ife The respondents tend to have spent l i t t l e time planning to become lobbyists; and they tend to have become lobbyists for th e ir organizations subsequent to joining the organization in some other capacity. Also, most of the respondents would appear to have had some "inside" contact with the lobbying organization or lobbying a c tiv ity which afforded them the opportunity to become a lobbyist, rather than entering the position d ire c tly from another f ie ld . This contact apparently reduced the time required fo r the individual to consider the o ffe r of a lobbying position before taking i t . Primary factors which have influenced these individuals to become lobbyists include th e ir enjoyment of this type of work, th e ir interest in p o litic s , th e ir concern fo r the c lie n t's welfare and desire to promote c lie n t's in teres ts , and th e ir other job re s p o n s ib ilitie s . Most of the respondents say that they did not tra in formally for the position of business lobbyist. Instead, they c ite th e ir work experience (in business, government, or p o litic s ) as th e ir preparation fo r th is career. They also indicate that th e ir organizations do not 118 have a formal lobbyist trainin g program, but that they may have some' on-the-job training fo r the individual lacking hands-on experience, p rio r to assumption o f f u ll lobbying resp o n sib ilities. Concerning the e ffe c t of increased state le g is la tio n and new categories of issues on business lobbyist education and tra in in g , a number of respondents men­ tion the need fo r increased, specialized knowledge, more sophistication, more technical and s c ie n tific tra in in g , greater effectiveness in tra d i­ tional s k ills such as communication, legal and le g is la tiv e background, knowing the people involved, and knowing the c lie n t's business and the issues. Most respondents work for only one c lie n t (the m ajority of these work fo r trade associations); however, some work fo r more than one organization. Also, these individuals report an average of ten years of employment with th e ir present organizations, but fewer years representing th e ir organizations as business lobbyists. Michigan lob­ byists tend to spend only part of th e ir time on lobbying a c tiv itie s , and the remaining time on other a c tiv itie s for the c lie n t (e .g ., association or legal work). O verall, the most important job responsibility area fo r the respondents is working in some fashion with the state leg islatu re on behalf of th e ir employers by maintaining le g is la tiv e contacts, influencing le g is la tio n , and monitoring le g is la tiv e a c tiv itie s . Less important are trade association tasks, such as association management, membership relatio n s, and communication and information programs. 119 Recruitment o f the Business Lobbyist Consistent with the way in which the respondents were recruited into th e ir business organizations, candidates fo r a lobbying position need to have contacts with lobbying a c tiv itie s or the lobbying organization in order to become lobbyists. Characteristics which the respondents feel are most important to possess in order to be successful as a business lobbyist include: an a b ilit y to sell ideas, honesty, in terest in the job, job knowledge, and a pleasant personality. When hiring a person as a business lobbyist, the most important characteristics considered by the respondents are the candidate's per­ sonal tr a its and a b ilit ie s , such as honesty, positive a ttitu d e , pro­ fessional a ttitu d e , cooperativeness, speaking and w riting a b ilit y , general in te llig e n c e , and poise. The candidate must be able to make a good f i r s t impression, not only on the interviewer but on the leg is ­ la to r as w ell. The t r a it s ju s t lis te d assist in th is . Also help fu l, though rated second in importance, are such personal characteristics as pleasant personality, ambition, appearance, and the desire to work s p e c ific a lly fo r the respondent's organization. Rated less important than tr a its and personal characteristics are experience and education. The respondents point out that the lobbyist needs to accomplish goals in a dynamic, m ulti-faceted environment, and that while education is important, a track record of proven experience is more s ig n ific a n t. Areas of experience which are important fo r the would-be lobbyist to have are those in which 120 candidates gain experiences sim ilar to those of a business lobbyist. Such experience can a ttra c t attention within an organization and gain entry fo r the candidate into the lobbying system. So communication, p o litic s , government, and business are p rio r experience areas preferred by respondents in that these areas give the candidate not only a "real world" knowledge base, but also practical experiences sim ilar to those of the working lobbyist. Education in government, p o litic s , business, and communication are rated fourth in importance in the hiring of the candidate as a business lobbyist. Echoing these hiring specifications, survey results re fle c t a bias against hiring the new college graduate unless he is older, more mature, has had some experience, and could be trained on the job prior to assuming fu ll lobbying res p o n sib ilitie s. Ideal Preparation of the Business Lobbyist While education is not the most important factor to be con­ sidered in the hiring o f a person to be a business lobbyist, some educational preferences are expressed by the respondents. Regarding the amount of education, the m ajority prefer a candidate with some college or a college degree. However, the lack of a college degree is not a b arrier to employment, since possession of other character­ is tic s could result in the ind ivid u al's being hired. As one would expect, based upon the nature of the job, the respondents also id e n tifie d the areas in which study would make the business lobbyist more e ffe c tiv e on the job. These areas include the 121 workings of government, communication s k ills , p o litic s , business, and government relations. Consistent with these areas, college majors which would be appropriate are p o litic a l science, communication, law, and business administration. I f a program o f study were designed especially fo r the business lobbyist, i t would stress courses in these areas also. Governmental courses would include government, p o litic a l science, public a ffa ir s , and public administration. Communication courses would include general communication, public speaking, English, public rela tio n s , creative w ritin g , and mass media courses. Business courses would include economics, business law, business administration, management, and personnel and human relatio n s. These courses would be supplemented with courses in law and psychology. Thus, based on the respondents' recommendations, an outline of educational preparation emerges which would enhance the business lobbyist's background and his a b ilit y to i perform successfully among the state le g islato rs. The respondents place clear emphasis, however, upon practical application with respect to accomplishing objectives—what to do, how to do i t , when, and so fo rth . This is not to say that theory has no relevance, but that i t must be operationalized so that the lobbyist can use the knowledge to function e ffe c tiv e ly in a set of complex relationships and thereby achieve the c lie n t's objectives. A fter formal educational preparation, the respondents again emphasize the need fo r practical work experience to prepare fo r a lobbying career. Preparation might consist of government or business 122 experience, or perhaps p o litic s , entry into lobbying work i n i t i a l l y , law, public rela tio n s , or journalism. Based on the respondents' comments, a fin a l caveat must be entered with respect to education and experience as qu alification s fo r lobbying: they do not substitute fo r the proper tr a its and per­ sonality characteristics which the respondents rate as very important in obtaining a job as a lobbyist and successfully performing in that capacity. Conclusions Moving beyond the study's immediate objectives ju s t addressed, many conclusions, or rather im plications, may be drawn from the results of this research that have managerial significance fo r the audience of this study. The conclusions offered concern the growing importance of the business lob byist's role and its implications for the business organization; general selection c r ite r ia which may be applied by the business organization to evaluate business lobbyist candidates; a generalized program of preparation for business lobbyists; and f in a lly , the role of the business school in the trainin g of students to become business lobbyists and/or in the educational upgrading of practicing business lobbyists who wish to improve th e ir s k ills for lobbying work. Each of these conclusions suggests actions which may be taken by the audience fo r whom this study has relevance, including those with managerial re s p o n s ib ilitie s . 123 Importance of the Role and Preparation of the Business Lobbyist The state le g is la tiv e environment has become more important to the business organizations which are operating in the State of Michigan. By passing laws and making provision fo r the establishment of regula­ tions, the Michigan State Legislature has affected and can continue to a ffe c t the operations and success of these business organizations. It would appear that more groups, representing more diverse interests are seeking to influence state le g is la tio n in many areas which may even­ tu a lly a ffe c t the business organization. Furthermore, i t seems that there are and w ill continue to be more laws which a ffe c t and there are more laws being enacted which may a ffe c t business organizations. Conse­ quently, the business organization must provide input into the le g is la ­ tiv e process in order to bring about more favorable state le g is la tio n . One way of providing input is through the use of business lobbyists who in teract with state leg is la to rs on behalf of the business organization. So, given that the state le g is la tiv e environment has become more impor­ ta n t, more dynamic, and more complex, the role of the business lobbyist has become more important. At the same time, since the number and variety of issues of concern to the business organization has increased and more parties are involved in the le g is la tiv e process, business organizations must also pay more attention to the business lobbyist's preparation. Training which is in-depth and more extensive is required in order fo r the business lobbyist to be e ffe c tiv e and e ffic ie n t in carrying out his role. 124 In responding to the increased importance of the le g is la tiv e environment, business organizations ought to: 1. Develop measures fo r themselves of the actual or potential impact of state le g is la tio n on th e ir operations and performance; 2. Devise, based on the magnitude of the le g is la tiv e impact, the appropriate strategy and allocate the necessary resources in order to in teract successfully with the state legislature (including funds to hire business lobbyists and to support th e ir e ffo rts ); and 3. Insure that th e ir business lobbyists are prepared to carry out th e ir role. F in a lly , while the business organization may be tempted to remain le g is la tiv e ly uninvolved, believing in a separation of business and government, lack of representation a t the state legislature may prove injurious to the business organization in terms of its operations and performance against objectives. Thus, this conclusion argues fo r strong business organization representation at the state le g is la tiv e level of government. Selection C rite ria fo r Business Lobbyists In lig h t.o f the nature of the environment in which the business lobbyist practices his or her trade, generalized selection c r ite r ia have been derived from the results of this research e ffo rt which the business organization could use to select individuals to represent i t 125 to the state le g is la tu re. Furthermore, these same c r ite r ia suggest fo r the business lobbyist candidate, the characteristics which the candidate should display in order to enhance the likelihood of his being hired as a business lobbyist. However, before these c r ite r ia are elaborated upon, i t must be reiterated that p rio r to the selection process, the prospective candiate must get into the lobbying system, because entering into lobbying work from "outside" the lobbying system is d if f ic u lt . Getting into an organization's lobbying system involves establishing contact with the organization or with lobbying a c tiv itie s . This may be accomplished, fo r instance, by obtaining work in some other capacity within the lobbying organization, or by working in a government position where one is exposed to the lobbying system. Later, fo r the young prospective business lobbyist, an entry vehicle into lobbying w ill be proposed. Returning to the general selection c r ite r ia fo r business lobbyists, they may be divided into four main categories: personal t r a it s , personal characteristics, experience, and education. Personal tr a its of the business lobbyist candidate should be examined f i r s t . The most important ones are: honesty, a positive a ttitu d e , a professional a ttitu d e , cooperativeness, speaking a b ilit y , general in te llig e n c e , poise, and w riting a b ility . Personal charac­ te r is tic s , which include a pleasant personality, ambition, appearance, and a desire to work s p e c ific a lly fo r the organization should be con­ sidered second. Some of the candidate's tr a its and characteristics 126 may be assessed during the interview process by those individuals involved in recruiting and hiring . Others should be assessed by talking with the candidate's p rio r employers and other references. The organization's current lobbyists, as well as the management responsible for the lobbying a c tiv ity , should be involved in the selection process. The.third category of selection c r ite r ia is p rio r work expe­ rience relevant to the job of lobbying. Experience in communcation, p o litic s , government, business, public rela tio n s , law, and/or jour­ nalism is lik e ly to have provided the candidate with the job knowledge which w ill enhance his productivity as a lobbyist. In a hiring deci­ sion, the preference would be fo r the candidate who has at least several years of employment experience. Fourth in importance as a selection c r it e r ia , is the educational background of the candidate. Education in government, p o litic s , busi­ ness, and/or communication, would be preferred to education in other fie ld s . Also, the preferred candidate would have at least taken some college or earned a college degree in one of these areas (with course work in the others). In addition, in the process of screening, the candidates references should be checked in order to v e rify his past performance, as well as to check the prior employer's perceptions o f the candidate in regard to the selection c r ite r ia . Besides the selection c r ite r ia ju s t mentioned, evaluation of how the candidate w ill " f i t in" with the organization and his motivation 127 fo r becoming a lobbyist should be considered. The candidate should be interested in p o litic s and the business organization, interested in promoting the organization's in te re sts, and he should feel that he would enjoy lobbying work. Observing and participating in lawmaking, presenting a case to le g is la to rs , and enjoying a variety of job tasks (as opposed to doing routine work) should be a ttra c tiv e to the business lobbyist candidate. F in a lly , each o f the selection c r ite r ia categories mentioned above should be expanded upon by the business organization seeking to hire additional business lobbyists. The tasks which the organization expects to be carried out, as well as the specific environment affec­ ting the execution of those tasks should be defined. Based on this d e fin itio n , specific values with regard to the categories discussed above, should be id e n tifie d . Then, as a prelude to formal screening, the organization should seek out a pool of candidates lik e ly to have those characteristics. This pool could be developed by looking fo r lik e ly candidates f i r s t , within the business organization; second, in other s im ila r business organizations; th ird , in other organizations involved in the lobbying process, such as state government agencies or the state le g is la tu re ; and f in a lly , in other government, communi­ cation, p o litic a l, business, le g a l, or public relations organizations. Then, i t would be a matter of comparing the pool of candidates with the selection c r ite r ia to id e n tify the best candidate fo r the organization. 128 Program of Preparation fo r the Business Lobbyist Another conclusion which may be drawn from the study results is that a specially designed program of study can help prepare an individual to be a better business lobbyist. An outline of this proposed study program, which may be of use to the prospective busi­ ness lobbyist, the practicing business lobbyist, and the educational f a c i l i t y involved in the training of business lobbyists, follows. The program of study is in te rd is c ip lin a ry in scope, incorpo­ rating education in government, p o litic s , business, and communication. However, i t is not solely academic in its orientation since in addition to building theoretical knowledge i t also aims at the "proper" social­ izatio n of the prospective business lobbyist (student) and providing work experience to allow the student to be a successful p ractition er o f the lobbying trade. So, so c ia lizatio n , theory, and practical experience are a ll included and they are designed to dovetail in the proposed program of preparation fo r the business lobbyist (see Figure 5 .1 ). Socialization As reported e a r lie r , lobbyist recruiters look fo r certain personal characteristics in the business lobbyist candidate when making a hiring decision. The program of preparation, then, should be designed to "so cialize," that is , develop the desired character­ is tic s and behaviors in , the candidate accordingly. I t should seek to inculcate in the candidate those personal characteristics of 129 Socialization Business Lobbyi st Education Figure 5.1 Experience Program of Preparation. honesty, a positive a ttitu d e , professionalism, cooperativeness, poise, good appearance, pleasant personality, and ambition which w ill enhance the s u ita b ility of the candidate for a job as a business lobbyist, as well as the candidate's a b ilit y to actually perform the role of lobby­ is t once he is hired. How socialization can be achieved in a program of preparation follows. F irs t, a facu lty which provides by example appropriate models fo r the prospective lobbyist is essential. Observing role models who e xh ib it the desired characteristics (e .g ., honesty, good appearance) fa c ilita te s the development of those characteristics in the student. Exposing the student to successful business lobbyists acting as guest 130 lecturers in the classroom should also transmit those characteristics to the student. Work experience with business organizations or trade associations on a summer job or a work/study program basis would also be helpful in the so cializatio n process. I t is not enough, however, ju s t to repeatedly expose the student to these characteristics. The student should be taught why these characteristics are needed to successfully perform the business lobbyist ro le. For example, the reasons why the business lobbist must be perceived as honest by the state le g is la to r (in order to fa c ilit a te a good working relationship and to have ideas believed in) should be emphasized. The problems of the lobbyist who does not possess these characteristics should also be explained and demonstrated. F in a lly , the student should be provided with the opportunity to develop and demonstrate these characteristics in actual situations. Role-playing exercise, class presentations, team projects, work/study programs, and summer internships should be part of the program of preparation and should allow fo r the student's "intern alizatio n" of these characteristics. Formal Education The formal education process and the p a rtic u lar subjects studied should stress both the theory and application of those func­ tional areas (and th e ir integration) which f a c ilit a t e the students' knowledge about and understanding of the lobbying environment and the role of the business lobbyist. The student should also develop some causal understanding of the relationship among the lobbying 131 variables in order to develop a predictive a b ilit y . The. end product should be a student who can apply the appropriate theory to a given lobbying situation in order to develop a strategy to achieve the objectives of the employing business organization and successfully implement that strategy. The theory which the business lobbyist needs in order to perform successfully may be found in the following areas and th e ir integration. These areas and the subjects making up each area are based on the results of th is study (see Table 5 .1 ). Table 5.1 Educational Areas Area Subject Government Government P o litic a l Science Public A ffa irs Public Administration Communication Communication Public Speaking English Public Relations Creative Writing Mass Media Business Economics Business Administration Business Law Management Personnel and Human Relations Miscellaneous Law Psychology 132 The most important educational area is government and p o litic s . The business lobbyist must understand the le g is la tiv e process. Knowl­ edge of how b ills are created, how they move through the system, and how th e ir passage may be fa c ilita te d or impeded is required. The importance of knowing the agents in the system and how they a ffe c t the movement of b ills is also essential. The business lobbyist must be able to work with the various agents and speak th e ir language. Understanding the role of the p o litic a l process in shaping le g is la tio n is also necessary. Courses in government and p o litic a l science can provide this understanding or knowledge. Next, education in communication is required. The business lobbyist must be able to communicate with diverse audiences. Of course he must be able to successfully educate and influence state leg islato rs concerning d if f ic u lt issues related to complex systems such as economics and business operations. Also, the lobbyist must be able to success­ f u lly communicate with his business organization; fo r example, he must be able to communicate to the business organization the pressures on the state le g is la to r which influence the le g is la to r's decision making process. In addition, the business lobbyist must be able to communicate with a ll the other relevant publics which may impinge upon the success of the lobbyist's strategy. Other interest groups may be involved--some supportive, some in adversary roles. The media may also be involved, so some knowledge of public relations and sophisticated communications may be useful. Courses such as public speaking and creative w riting can contribute to the lobbyists a b ilit y to express himself e ffe c tiv e ly . 133 Since the business lobbyist represents a business organization, a grounding in the principles of business is essential. He must com­ municate with his organization in the language of business. He must understand the role of business in a complex economic system, as well as the issues affecting the success of business organizations. He must be prepared to explain the role of the business organization in the economic system to other individuals who may be unfam iliar with how the economic system, operates. He must understand the implications of various laws and regulations (and proposed laws or regulations) on the performance of the business organization and on the economic system as a whole. Courses such as economics and business law can provide a strong theoretical and practical education in business. Among the miscellaneous subjects in which education is useful are law and psychology. Some legal education can be helpful to the lobbyist who is particip atin g in the drafting of leg isla tio n (or in modifying le g is la tio n ). I t is especially helpful in understanding how s lig h t changes in the wording of a p articu lar piece of legislatio n can ra d ic a lly change its e ffe c t. Also education in psychology would be useful in understanding the motivations of other individuals and how those motivations influence the le g is la tiv e and p o litic a l processes. Formal education in the above functional areas, then, would provide a theoretical background for the business lobbyist. Some additional comments should be made, however, regarding this formal education. F ir s t, none of these functional areas is s u ffic ie n t in it s e lf to serve as the basis fo r a study program fo r the business lobbyist. 134 The lobbyist environment incorporates many elements ( e .g ., the business organization and le g is la tu re ) and many processes (e .g ., p o litic a l, le g is la tiv e , and communication) which may be in a state of change. Thus, an in te rd is c ip lin a ry approach is needed which welds these functional areas together in a cohesive body of knowledge tailo red to meet the business lobbyist's needs. Second, formal education must extend beyond the textbook, lecture note, and term paper to case studies and role-playing exercises. The student must develop s k ill in applying the appropriate theory to specific situations to achieve stated objectives. The more " life - lik e " the situ atio n , the better. Third, this formal education should dovetail with the social­ ization process which the student is put through as a part of this program. Work Experience "Proper" socializatio n and formal education are not enough to prepare the student fo r business lobbying work. The student must have practical experience in the application of theory to real situa­ tions. Part-time employment in a lobbying support capacity through work/study programs or summer internships with a business organization or a trade association would be most useful. Another p o s s ib ility would be working on the other side of the lo b b y is t-le g isla to r interface; this would give the student the le g is la to r's perspective on the lobbyist. Any work experience, however, should involve "hands-on" experience for the student, as well as the assumption of responsibility 135 fo r some meaningful outcomes. The student w ill learn more about the role of the business lobbyist by putting theory into practice and learning from mistakes, than he w ill from observing others. This practical work experience should also reinforce the socializatio n process and the formal education process. F in a lly , the work expe­ rience should allow the student to learn who the players are in a le g is la tiv e environment, and also open doors to employment opportunities. Summary of the Program of Preparation A program of preparation fo r the business lobbyist has been developed which consists of these main elements: formal education, and work experience. s o c ia liza tio n , Bringing these three elements together in a business environment fo r the business lobbyist student should resu lt in an individual who would be recruited by a business organization to work in a lobbying capacity, and who would be able to function successfully in that capacity. U ltim ately, the preparation program should y ie ld the type of business lobbyist a business organization would be eager to h ire—a business lobbyist who is fa m ilia r with the le g is la tiv e process and the individuals involved, as well as with the business organization and its interests, and the relevant public policy issues; a lobbyist who is able to gather, analyze, and impart information; a lobbyist who is able to make sound recommendations to both the business organization and le g is la to rs , and to sell those recommendations; and a lobbyist whose performance refle c ts good judgment, a sense of tim ing, advanced 136 preparation, good organization, and a reputation fo r being well informed and honest. By providing this type of generalized study program, the business lobbyist should meet the needs of the business organization by successfully operating in the new state le g is la tiv e environment. Role of the Business School The la s t area in which conclusions may be drawn from the study results concerns the role of the business school in the training of business lobbyists. The business school has a role to play in the education of business lobbyists whether i t be the trainin g of new lobbyists or the retrain in g o f experienced business lobbyists. This role derives from what the business lobbyist does, and the nature of the organization which the business lobbyist represents, and the issues on which the business lobbyist must be knowledgeable. This does not necessarily mean, however, that the business school should take a leadership role. F irs t of a l l , the business lobbyist requires a m u lti-d is c ip lin a ry background. In addition, in the context of a college or un iversity, the study respondents prefer the p o litic a l science department as a "home" fo r the training of business lobbyists. F in a lly , the number of students seeking this type of trainin g may not be s u ffic ie n t to ju s tify a leadership role fo r the business school. Nonetheless, the role of the business school in business lobbyist trainin g is apparent, based on the outline of the program of preparation. The business school's ro le , then, includes the 137 s o c ia liza tio n , education, and work experience of the business lobbyist. In this regard, the business school might well be involved as part of a jo in t program with the p o litic a l science or government department of a college or university. With respect to general tra in in g , the business lobbyist needs to be able to establish objectives, devise a strategy fo r achieving objectives, and implement the strategy in a complex environment. lobbyist must get the job done. ing in this area. The The business school can provide tra in ­ I t can also provide training in business law, often a subject of concern fo r the lobbyist who may be recommending le g is la ­ tio n , or proposing amendments to the law. in how the economic system operates. Also valuable is training The business lobbyist must be prepared to discuss with the le g is la to r, fo r instance, the ram ifica­ tions of le g is la tio n proposed e ith e r by the lobbyist's organization, or by other in te re s t groups. The business school could be involved in i n it ia l training fo r the prospective lobbyist and/or in the on-going training of current lobbyists, through an appropriate program of study developed s p e c ific a lly fo r them. The business school could also be involved in arranging for work experiences fo r the student business lobbyist in the form of internships or work/study programs, as well as in th e ir supervision. Student internships in business organizations would provide the student working in a lobbying support capacity with insights into lobbying; they could also provide s o c ia liza tio n , education, and experience available nowhere else which could enhance the likelihood of the student making lobbying his career choice. 138 E a rlie r in this report, i t was mentioned that business lobbyists prefer job candidates with certain personal characteristics and real world experiences, and that this study's results indicate that no lobbyist candidates were selected by campus interviews, or as a resu lt of having been student interns. Perhaps, i t is now time to make this a p o s s ib ility , especially given the increasing importance of state government to the business organization and its performance. Business school involvement in the future business lobbyist's work experience could be c r it ic a l. F in a lly , as a part of the socializatio n process, the business school, through its fa c u lty , could provide good role models fo r the student. Recommendations I t is possible, based on the results and the conclusions of this research report, to make recommendations with regard to possible directions fo r future research in this area. This study has dealt with one component ( i . e . , the state business lobbyist) of a system involving the state leg is la tu re and its members, business organization(s), and other in teres t groups and th e ir representatives, as well as other concerned p arties. Other approaches could have been taken, and other elements, relationships, and systems in d iffe re n t settings could have been studied. Some of these "roads not taken" suggest further research projects, as described below. 139 F ir s t, the business lobbyist might be studied in other settings ( i . e . , other states) and at d iffe re n t levels of government (e .g ., fed­ e ra l) in order to see i f the findings reported here are relevant to a broader population of business lobbyists or i f these results are unique to those lobbyists practicing in the State of Michigan. Second, a comparison also might be made of the d iffe re n t lob­ byist types ( i . e . , professional organization, single business or corpo­ ratio n , business or trade association, or m u lti-c lie n t lobbyists) to discover th e ir s im ila ritie s or differences on the questions studied here. In t o t a l, these lobbyist types probably do not form a homogeneous group. Third, one might u t iliz e a d iffe re n t technique of study--the personal interview , as opposed to the mail questiorinaire--as a means of gathering data. Personal interviews require more time of the subject and the researcher, but they would allow fo r in-depth discussion of the questions pursued here and might uncover findings or new insights which were not revealed by this research e ffo rt in the questionnaire format. Another p o s s ib ility would be to focus on the relationships between the business lobbyist, the state le g is la to rs , and/or the business organizations in Michigan or in other settings. One might describe these relationships and seek a greater understanding of them. One might also extend the scope of inquiry to determine the environmental variables which influence these interactions. While this study has concentrated on description, further steps could be taken toward greater explanation and prediction, 140 answering questions such as: What are the interpersonal factors between business lobbyists and state leg islato rs which resu lt in a successful business lobbyist (based on his c lie n t's objectives)? Are these the same as or d iffe re n t from those uncovered in.previous studies of the e n tire lobbyist population? One might also test various theories of interpersonal behavior in the context of the state le g is la to r— business lobbyist— business organization relation in order to determine th e ir v a lid ity . The success of the business organization in creating a more favorable state environment in which to do business is another possible area of study. not, and why? On specific issues, have businesses been successful or What specific actions might the business organization take, both within the context of the state legislature and outside of i t , in order to e ffe c t a more favorable state environment in which to operate? Thus, there are a host of areas s t i l l to be studied, and a number of questions s t i l l to be answered. The problems of a changed and more important state le g is la tiv e environment fo r the business organization provide many challenges and opportunities fo r both the business organization and fo r the researcher. These challenges and opportunities require a response and in responding, the information gathered and the knowledge gained may provide both a better understood and an improved business-government relationship. 141 Concluding Comment A long road has been traveled to complete th is research study from the i n it ia l investigation of its merits and f e a s ib ilit y , through the research design and execution, and the compilation and analysis of data, to the reporting of results. In carrying out th is study, this researcher is fortunate to have had the cooperation of each of the seventy-four business organization lobbyists who have been examined as a group and reported on in this research study. Only by conducting a study such as this one, does one appreciate the importance of having subjects who are w illin g to cooperate in a research e ffo r t. I t is hoped that th e ir input and the e ffo rts of this researcher have resulted in a study which helps to provide worthwhile insights into a facet of business-government relation s. NOTES NOTES CHAPTER I : INTRODUCTION ^ e e Samuel Patternson, "The Role of the Lobbyist: The Case of Oklahoma," The Journal of P o litic s 25 (February 1963): 83-84; and John S. McClenahen, "Is Business Ready fo r New State Power?" Industry Week 179 (November 12, 1973): 58. 2Phyllis S. McGrath, Managing Corporate External Relations: Changing Perspectives and Responses (New York: The Conference Board, In c ., 1976), p. 2. 3Ib id ., p. 3. ‘‘Martin R. Haley and James M. Kiss, "Larger Stakes in Statehouse Lobbying," Harvard Business Review 52 (January 1974): 126-129; and Arlene Hershman, "The States Move in on Business," Dun's Review 111 (January 1978): 33. 5McClenahen, "Is Business Ready?" p. 56. 6Michigan, Department of State, Campaign Finance Reporting O ffic e , Legislative Agents Registered as of June 12, 1979 and Legislative Agents Registered as of February 1, 198(h 7Hershman, "States Move in on Business," p. 34; and Gary T. Ford, "Adoption of Consumer Policies by States: Some Empirical Perspectives," Journal of Marketing Research 15 (February 1978): 54. 8Senator William Sederberg, Michigan State Senate, Lansing, Michigan, interview on 7 August 1979; and Representative Lynn Jondahl, Michigan House of Representatives, Lansing, Michigan, interview on 27 August 1979. CHAPTER I I : REVIEW OF THE RELATED LITERATURE *See Arlene Hershman, "The States Move in on Business," Dun1s Review 111 (January 1978): 33-38; John S. McClenahen, "Is Business Ready for New State Power?" Industry Week 179 (November 12, 1973): 55-60; and Robert Brakeman and Debbie Del V a lle , "The Power Brokers— Unmasking Those Mysterious People Who Influence Your Legislature," Lansing Magazine 2 (September 1978): 19-25. 142 143 2Martin R. Haley and James M. Kiss, "Larger Stakes in Statehouse Lobbying," Harvard Business Review 52 (January 1974): 125-135. 3I b i d . , p. 126. “I b i d . , pp. 126-127. 5I b id ., p. 127. 6Ib id . 7I b i d . , p. 128 8Ib id . 9Ibi d. 10 Ib id ., pp. 128-129. 11 I b id ., p. 129. 12 Ib id ., p. 130. 13 Ibid . 14 Ib id . 15 Ib id ., pp. 130-131. 16Walter D. DeVries, "The Michigan Lobbyist: A Study in the Bases and Perceptions of Effectiveness" (Ph.D. dissertation, Michigan State U niversity, 1960), p. 276. 17 Ib id ., pp. 54-55. 18 Ib id ., p. 81. 19 Ib id ., pp. 81-82. 20 Ib id ., p. 139 21 Ib id ., p. 292. 22 Ib id . 23 Ib id ., p. 279. 2“ I b i d . , pp. 207-208. 25 Ib id ., p. 208. 26 Ib id ., pp. 289-290. 144 27Samuel Patterson, "The Role of the Lobbyist: The Case of Oklahoma," The Journal of P o litic s 25 (February 1963): 76. 28Ib id ., pp. 75-79 29 Ib id ., pp. 78-79. 30 Ib id ., pp. 80-81. 31 Ib id ., pp. 83-84. 32 Ib id ., pp. 85-86. 33Ronald D. Hedlund and Samuel C. Patterson, "Personal A ttribu tes, P o litic a l Orientations, and Occupational Perspectives of Lobbyists: The Case of Illin o is ," Iowa Business Digest 37 (November 1966): 5. 311Ibid. 35 Ibid . 36 I b id ., pp. 6-7. 37 Ibid . 38 Ib id ., p. 7. 39 Ib id ., pp. 7-8. ^ Ib id ., pp. 9-10. 111 Ib id ., p. 10. 42Harmon Zeigler and Michael A. Baer, Lobbying: Interaction and Influence in American State Legislatures (Belmont, C a lif.: Wadswroth Publishing Company, 1969), p. 7. 43 Ib id ., p. 54. -‘♦ Ib id ., p. 43. 45 Ib id ., pp. 64-65. 46 Ib id ., p. 46. 1+7Ib id ., p. 47. If8 Ib id ., p. 48. 119Ib id ., p. 56 145 50 Ib id ., pp., 49-50. 51 I b id ., PP. 52-53. 52 Ib id ., P- 55. 53 Ib id ., P. 61. 5,1 Ib id ., P- 79. 55 Ib id ., P. 105. 56Bernard D. Kolasa, "Lobbying in the Nonpartisan Environment: e of Nebraska," The Western P o litic a l Quarterly 24 (March 1971 67-68. 57 Ib id ., P- 68. 58 Ib id ., P- 69. 59 Ibid . 60 Ib id ., P- 70. 61 Ib id ., P- 71. 62 Ib id ., P- 74. 63 Ib id ., P* 75. 611 Ib id ., P- 77. 65John C. Quinn I I I , "New England Lobbyists: A Comparative Study" (Ph.D. dissertatio n , University o f Massachusetts, 1971), p. 31. 66 Ib id ., p. 33. 67Ib id ., p. 36. 60 I b id ., p. 38. 69 Ib id ., p. 61. 70Ib id ., p. 44. 71 Ib id ., pp. 45-46. 72Ib id ., p. 47. 73 I b id ., p. 50. 71tIb id ., p. 54. 146 75 Ib id ., p. 55. 76 Ib id ., p. 57. 77Ib id ., pp. 187-188. 78Ib id ., p. 196. CHAPTER I I I : RESEARCH DESIGN AND METHODOLOGY *Paul E. Green and Donald S. T u ll, Research fo r Marketing Decisions (Englewood C lif f s , N .J.: P ren tice -H a ll, In c ., 1978), pp. 79-80. 2Ib id . , pp. 207-208. 3I b i d . , p. 150. '‘Marvin A. Jolson, "How to Double or T rip le Mail-Survey Response Rates," Journal of Marketing 41 (October 1977): 79. See sample pren o tificatio n message. 5Ib id ., p. 81. 6Green and T u ll, Research, p. 150. CHAPTER IV: RESULTS ^ e e pp. 10-14 of this report. 2 Ib id . 3See p. 156 in Appendix B of th is report. APPENDIX A TELEPHONE PRENOTIFICATION STATEMENT APPENDIX A TELEPHONE PRENOTIFICATION STATEMENT Contained in th is appendix is a reproduction of the standard presentation used in the telephone prenotification of the survey subjects. 147 148 Survey Telephone Prenotification: Standard Presentation Hello Mr. _____________. I'm George Nastas, a Ph.D. student in the College of Business Administration at Michigan State University. I'm studying the career background and preparation of business and professional organization le g is la tiv e agents. This study is fo r my doctoral dissertation. I would lik e to s o lic it your assistance in this study by completing my survey questionnaire. Would you be able to help me, Mr. _______________ ? Your name is not on the questionnaire and y o u 'll be asked to read a cover le tt e r describing the study and then to respond to a series of questions. I ' l l mail the questionnaire today and i t w ill arrive in a Michigan State University envelope. Is this okay? I ' ve called you in advance to describe the study. is very important. Your reply Will you try to return the questionnaire soon a fte r you receive it? Thank you, Mr. ____________. I appreciate your help. APPENDIX B REPRINT OF COVER LETTER AND QUESTIONNAIRE APPENDIX B REPRINT OF COVER LETTER AND QUESTIONNAIRE Reprinted in this appendix is the survey cover le tte r and the Legislative Liaison Representative Questionnaire sent to each of the Michigan business lobbyists whose particip atio n was sought in this survey. The cover le t t e r and questionnaire which were mailed out to each subject were xerographic reproductions on white paper of the o rig in a ls . 149 150 MICHIGAN STATE UNIVERSITY GRADUATE SCHOOL OP BUSINESS ADMINISTRATION EAST LANSING• MICHIGAN ■48824 DEPARTMENT OF MARKETING AND TRANSPORTATION ADMINISTRATION Dear S ir: C ertainly no one is in a b e tte r position than you to recognize the growing impor­ tance o f state government on business a c tiv itie s 1n the State o f Michigan. You, as a le g is la tiv e lia is o n representative, play a key role in shaping le g is la tio n which may a ffe c t business organizations. Yet few hard facts are known about those o f you who do represent business and professional groups to the Michigan State Legislature - who you are, how your career evolved, how you view your work, and how one might prepare fo r a career as a le g is la tiv e lia is o n representative. You are the sole source o f such inform ation. That is why I am seeking your assis­ tance in th is study o f le g is la tiv e lia is o n representatives. The enclosed self-addressed questionnaire is a f i r s t step toward what I hope w ill lead to a f u lle r study o f business-state government relations and the role o f the le g is la tiv e lia is o n representative in th a t re la tio n sh ip . I cannot assure you that i t w ill take only a few minutes o f your time to complete th is questionnaire. But i f you agree th a t the findings would be useful to you, to the organizations you represent, to b e tte r business-state government re la tio n s , and to persons contem­ p la tin g your f ie ld as a career, then I hope that you w ill e le ct to p a rtic ip a te in th is study. The q u a lity and completeness o f the findings w ill be dependent upon your p a rtic ip a tio n . You w ill be asked a number o f questions pertaining to both fa c t and opinion. I assure you th a t th is inform ation w ill be treated in absolute confidence. No grant or other funds support th is p ro je c t, and only I shall see your responses. This questionnaire is going to le g is la tiv e lia is o n representatives registered w ith the Michigan Department o f State who represent business and professional organizations. A ll data w ill be coded and sunmarized before being used or shown to any other person, o r reported in any w ritte n o r published analysis. In other words, the focus 1s on patterns o f response, and not on the responses o f any one in d iv id u a l. The fin d ­ ings w ill be used fo r my doctoral d isse rta tio n a t Michigan State U n ive rsity, as well as in subsequent publications to the public and research coranunities. I f you have any questions concerning th is study o r the questionnaire, please contact me at 353-6381. I would appreciate i t i f you would return the completed question­ naire in the prepaid self-addressed envelope by not la te r than Thank you fo r p a rtic ip a tin g in th is study. Sincerely, George Nastas I I I GN/nb 151 LEGISLATIVE LIAISON REPRESENTATIVE QUESTIONNAIRE Graduate School of Business Administration Michigan State University Subject: Survey of Legislative Liaison Representatives Instructions for completing the questionnaire: Most of the questions may be answered by placing an "X" beside the response which you think affords the best reply to the question at hand (in certain instances, more than one response may be permitted, with this fact noted in the question wording.). A few questions will ask that you rank your responses in order of significance, while a number of other questions will ask you to evaluate certain factors in terms of their importance. Please answer all of the questions. There are no inappropriate answers to any of the questions in the survey. For this reason, you should feel free to choose any response you believe does the best job of depicting the answer most suit­ able for you. For this same reason, you should try to avoid spending too much time on any single item, since the first answer that you select will very often be the one which comes closest to represen­ ting the position that you wish to take. Again rest assured that your answers will be regard­ ed as confidential, and that any report made of the results will be presented in summary form only. In short, no individual answers will be reported. A final comment on confidentiality is made on page 11 of this questionnaire. Thank you again for completing this survey question­ naire. 152 ABOUT YOUR BUSINESS LIFE... I. What is your present job title? A. 2. 7 Title: Do you practice legislative liaison work: Please identify your three most important areas of job respon­ sibility (in priority order) for the organization that you repre­ sent to the state legislature. Most important: _ 3. A. B. C. on a salaried basis. on a self-employed basis. other: ___________ (please specify) Second most important: How many clients do you represent in your legislative liaison work? A. Number: _____ 4. Which client group(a) do you repre­ sent? (Indicate one or more). _ _ _ _ A. Professional organizations B. Single businesses or corporations C. Trade or business associations D. Other: _ _ _ _ _ _ _ _ _ (please specify) 5. Are you a: _ A. multi-issue or a B. single-issue Third most important: 3. A. Year: (please specify) B. Do not know 9. ... legislative liaison repre­ sentative. For Questions 6 - 10, if you repre­ sent more than one client, please select the response which is most representative of your legislative liaison situation. 6. What is the nature of the organiza­ tion that you represent to the state legislature. A. _ B. C. organization employing its own legislative liaison represen­ tative. organization represented by an independent legislative liaison firm. other: _________________ (please specify) In what year did theorganization which you now represent begin to represent itself to the state leg­ islature through the use of legis­ lative liaison representatives? Fc>r how many yearshave you been a legislative liaison representa­ tive for your present organization? A. 10. For how many years have you been employed by your present organiza­ tion? A. 11. Years:_______ How would you characterize your leg­ islative liaison work? A. B. 12. Years:_______ Full-time occupation Part-time occupation On the average, about how many hours per week do you work? A. Hours: 153 13. % » t * * Generally speaking, about what per­ centage of your tine do you spend on each of the following: Legislative liaison work A. working with clients or con­ stituents. B. working with legislators. C. working with other legislative liaison representatives. D. working with state executive branch employees. E. working on other legislative liaison activities (e.g., staff): 17. _ A. Association work B. Attorney C. Other professional: * D. % Don-legislative liaison work F. working on non-legislative liaison work: _ _ _ _ _ _ _ _ _ _ _ _ (please specify) G. other: . (please specify) 18. What is the title of the person to whom you report (in the organization that you represent to the state legislature)? A. 14. _ _ _ _ How would you characterize your legislative liaison activities during legislative sessions? A. B. C. D. E. 19. Full-time occupation Three-quarter-time occupation One-half-time occupation One-quarter-time occupation Less than one-quarter-tima occupation _ _ 16. How would you characterize your legislative liaison activities between legislative sessions? A. B. C. D. E. Full-time occupation Three-quarter-time occupation One-half-time occupation One-quarter-time occupation Less than one-quarter-time occupation Are you currently engaged in any work other than as a legislative liaison representative? A. a. Yes no Title: _____________ (please specify) What is the area of responsibility of the person to whom you report (in the organization that you repre­ sent to the state legislature)? A. Area: 20. 15. (please specify) Other: _ _ _ _ _ _ _ _ _ _ _ (please specify) For Questions 18 - 19, if you repre­ sent more than one client, please respond in a manner which is most representative of your legislative liaison situation. (please specify) * If your answer to Question 16 was "Yes", in what typo of work are you involved? (Indicate one or more). ___________ (please specify) For how long, prior to becoming a legislative liaison representative, did you plan to become one? A. B. C. D. E. F. Less than two months Three-to-six months Seven-to-twelve months Qne-to-two years More than two years Other: ________________ (please specify) 154 21. Through, what means did you secure your first position as a legislative liaison representative? 23. not A. B. __ _ __ _ 22. Grapevine referral Through the influence of an employee of the company or association by whom you were hired C. Internal transfer or promotion D. As a consequence of other job responsibilities with your company or association E. As a result of your own job campaign F. Through an employment agency G. Through an interview at college H. Other: ____________ (please specify) G. H. I. J. K. L. M. N. 0. Did you train for the position of legislative liaison representative? A. B. continued. P. 2- Yes No R. To promote an idea 1 To work for social 1 change Next step in job 1 Next step in career 1 The duties of your 1 job led you into the field You wanted to pro1 mote certain policies Your boss felt that 1 you were especially qualified You felt this was 1 best way to move up Political aspira1 tions Meet important 1 people Financial benefits 1 You just enjoy this 1 type of work very important 2 2 3 4 3 4 5 5 2 2 2 3 4 3 4 3 4 5 5 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 2 3 4,5 3 4 5 Please comment. Please comment: 23. Please circle the importance you attach to each of the following in terms of its influence on your decision to become a legislative liaison representative. The impor­ tance scale runs from one (not impor­ tant) to five (very important). not A. B. C. □. E. F. A general interest in politics and client Promote client interests Power> prestige, and influence Enhancement of business Enhancement of law practice Urged by friends or interest group very important 1 2 3 24. Please identify and rank the three most satisfying aspects of your work as a legislative liaison representa­ tive. (Let 1 = most satisfying, 2 = second most satisfying, and so on). _ A. _ B. __ _ C. D. __ E. F. _ G. 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Opportunity to present your side of the case Opportunity to be close to important people Variety of the work The freedom of the schedule you enjoy The monetary reward Observing and participating in lawmaking Other: _ _ _ _ _ _ _ _ _ _ _ (please specify) 155 25. _ Please identify and rank the three most dissatisfying aspects of your work as a legislative liaison repre­ sentative. (Let 1 = most dissatisfy­ ing, 2 * second most dissatisfying, and so on). A. B. _ C. __ D. E. F. G. 26. __ _ 27. _ The public image of your job The necessity of being nice to people in order to get their help The working conditions and long hours Entertaining and giving parties Moral level and activities of legislators Preparing a case to present Other: _ _ _ _ _ _ _ _ _ _ (please specify) 29. if your response to Question 28 was "B", what new categories of issues is your organization or client now interested in? 30. If your response to Question 28 was "B", what influence do you believe these new issues will have on leg­ islative liaison education and training? 31. About how frequently are your personal recommendations on legislative policy adopted by your organization or client? Compared with ten years ago, has the affect of state legislation upon the organization(s) that you represent: A. decreased B. remained about the same C. increased Compared with ten years ago, does legislative liaison work have a: A. higher B. about the same C. lower _ __ 32. ... priority with your organization or clients? Please comment: A. B. C. D. Do you have the freedom to determine your tactics on most legislative problems? A. B. ____________ _______ 33. Is your organization or client actively 34. interested in: ___ A. B. about the same or considerably different ... categories of issues now as it was ten years ago? __ Yes NO How many years of public relations experience did you have before going into legislative liaison work? A. 23. Frequently Occasionally Seldom Never Years: ______ Are you a member of the Public Relations Society of America? A. B. Yes NO 156 ABOUT RECRUITMENT AND IDEAL PREPARATION.. 35. In general, how are job openings filled for legislative liaison representative positions. (Indicate one or more). A. S. C. D. E. F. G. H. I. J. K. L. 36. Grapevine referrals Employers circulate job openings among themselves Through the influence of an employee of the company doing the hiring Internal transfers or promotions As a consequence of other job responsibilities within the organization As a result of the individual's own job campaign Employment agencies Campus interviews Advertisements in various publications: _ _ _ _ _ _ _ _ _ _ _ _ (please specify) Contact with former student interns Resumes received Other: _ _ _ _ _ _ _ _ _ _ _ _ _ (please specify) Please indicate the importance you attach to each of the following in determining whether or not a given individual will be successful as a legislative liaison representative by circling the appropriate number. The scale runs from one (not impor­ tant) to five (very important). B. C. D. E. F. G. H. I. J. K. Ability to com­ promise Ability to sell his ideas Aggressiveness Cooperativeness Formal education General intelli­ gence Pleasant personal­ ity Honesty Interest in job Job knowledge Prior work experience please indicate the importance you attach to each of the following items in terms of the hiring of a person as a legislative liaison representative by circling the appropriate number. The importance scale runs from one (not important) to five (very impor­ tant) . not very important A. Personal a. ambition b. appearance c. desire to work specifically for your firm d. native of area e. pleasant person­ ality Experience in a business b. communication c. government d. journalism e. law f. politics g- public relations Backing a. family or friend b. grapevine refer­ ral c. references not very important A. 37. 1 2 3 4 5 1 2 3 4 5 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 1 2 3 4 5 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 1 1 2 2 3 3 4 4 5 5 1 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 5 5 5 5 5 5 5 1 1 2 2 3 3 4 4 5 5 1 2 3 4 5 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 Traits a. positive attitude b. cooperativeness c. general intelli­ gence d. honesty e. poise f. professional attitude g. speaking ability h. writing ability 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 1 1 2 2 3 3 4 4 5 5 Education in a. business b. communication c. economics d. government e. journalism f. law g. politics h. public relations 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 157 38. Would you hire someone for a position as a legislative liaison representative who is "fresh." from college? A. B. Yes No Please comment: 39. _ 42. In your observations of fellow legis­ lative liaison representatives, what educational weaknesses are most apparent? Please rank in order of significance as many of the following as you think represent weaknesses. (Let 1 = greatest weakness, 2 =» second greatest weakness, and so on). A. B. C. D. E. F. G. H. I. J. Business administration Communication skills Economics Government relations Journalism Law Politics Public relations Workings of government Other: (please specify) Please comment: 40. 41. On the average, about how much formal education would you say that legis­ lative liaison work requires? A. B. C. 0. E. F. G. High school degree Same college College degree Some graduate study Master's degree Professional degree (e.g.. Law) Some post graduate study Would you hire a person as a legis­ lative liaison representative who did not have a college degree? A. B. Yes No Please rank the following in terms of their importance in making the legis­ lative liaison representative more effective. (Let 1 « most important, 2 =» second most important, and so on). Education in: A. B. C. D. E. F. G. H. I. J. 43. Business administration Communication Economics Government relations Journalism Law Politics Public relations Workings of government Other: ________ (please specify) In preparing for a career as a legis­ lative liaison representative, in which one of the following fields would you major in college? A. B. C. 0. E. F. G. H. 1. J. K. L. M. N. 0. P. Q. R. S. T. Accounting and finance Advertising Business administration Business law Communication Economics English History Journalism Law Liberal arts Management Marketing Personnel and human relations Political science Psychology Public administration Public relations Sociology Other: (please specify) 158 44. In which one of the following do you believe a program of train­ ing for legislative liaison repre­ sentatives should be centered? 46. A. Business administration B. - Communication C. Journalism D. Political science E. Public administration F. Public relations G. Other: (please specify) _ In constructing a program of study, please evaluate the contribution of the following subjects in creating an effective legislative liaison representative. (Let 5 = very useful, 3 =* some use, and 1 » little use). little use 47. very useful Subject: A. B. C. D. E. F. G. H. I. J. K. L. M. N. 0. P. Q. R. S. T. 0. V. w. X. Y. Z. Accounting and finance Advertising Behavioral science Business law Business adminis­ tration Communication Creative writing Economics Engineering English Government History Journalism Law Management Marketing Mass media Personnel and human relations Political science Psychology Public administra­ tion Public affairs Public relations Public speaking Social sciences and humanities Other: (please specify) A. Business B- Enter legislative liaison work initially Government C- D . Journalism _ 45. After college graduation, in which one of the following would you first work in preparing for a career as a legislative liaison representa­ tive? 1 2 3 4 5 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 1 2 3 4 5 _ 48. E. F. G. H. Law Politics Public relations O th e r: __________________ (please specify) Please rank the following in terms of their contribution to a success­ ful and effective career as a legis­ lative liaison representative. (Let 1 = most important, 7 = least impor­ tant) . A. BC. D. E. F. G. Business experience Formal education Government experience Journalism experience Legal experience Political experience Public relations experience What other comments would you like to make concerning preparation for a person preparing for a position as a legislative liaison representative. 159 ABOUT YOURSELF... 49. What is your present age? A. 50. — 51. — 52. A. B. A. B. C. D. E. Male Female Single Married, no children Married, children Divorced or separated Widowed In what state were you born? If the field in which you majored was a subset of a field identified above, please specify your specific major; Birthplace; Location: Was the place where you were reared primarily; ABOUT ANY PREVIOUS GOVERNMENT EXPERIENCE... 57. If "No", please go to Question 62. 58. __ __ Less than high school Some high school High school graduate Some college College graduate Soma graduate study Master's degree Professional degree (e.g.. Law) Some post graduate study Yes NO If "Yes", please continue with the next question. What is the extent of your formal education? A. B. C. D. E. F. G. H. I. Have you ever held an elective or appointive government position? A. B. rural or urban ... while you were growing up? __ __ __ __ __ Business administration Communication Economics English History Journalism Liberal arts Political science Psychology Public administration Public relations Sociology Other: (please specify) In what state were you reared? A. B. 55. If you attended college, in which field did you major as an under­ graduate? A. B. C. D. E. F. G. H. I. J. K. L. M. What is your present marital status? A. 54. Age: Are you? A. 53. 56. Please indicate if the position was elective or appointive and in what branch of government it was in by circling the appropriate letter. If you held more than one position, please circle all appropriate letters. Appointive Elective Exec­ utive Judi­ cial Legis­ lative (A) (D) (B) (E) (C) (F) At what level of government did you serve? Federal State County Municipal (G) (J) (M) (P) (H) (K) (N) «2 > (I) (L) (0 ) (R) 160 59. If you have 3 srved in a state legislature, £or how many terms have you served? A. 60. ;__ 61. Number of terms: 66. _____ If you have served in a state legislature, in what capacity did you serve? A. Representative B. Senator C. Both Representative and Senator If you have served ir a state legis­ lature, in which 3 tat 3 legislature did you serve? _ ..... __ 67. Throughout your formal work exper­ ience, have you held a number of different kinds of jobs, or have you mostly worked within one given career field? A. Have held a number of different kinds of jobs B. Have held a number of different jobs, but mostly within one given career field C. For the most part, have held a few jobs within one given career field what was your first full-time job? Job description: ______________ A. Michigan B. Other: _ _ _ _ _ _ _ _ _ _ _ _ _ (please specify) ABOUT YOUR JOB HISTORY... 68. 62. Of your total working years, about how many have been spent as a regis­ tered legislative liaison represen­ tative? A. 63. _ _ _ For how many legislative sessions have you been registered as a leg­ islative liaison representative? A. 65. Age: Number: _____ For how many organizations have you worked full-time during your business career (including your present employer)? • A. Job description: ______________ _____ At what age did you become a regis­ tered legislative liaison represen­ tative? A. 64. Years: What was your last full-time job prior to becoming registered as a legislative liaison representative? Number of organizations: _____ CHRONOLOGY OF OCCUPATIONAL ACTIVITY RELATED TO LEGISLATIVE LIAISON WORK... In completing this section of the ques­ tionnaire, please begin with your current position, and then proceed back through time in chronological order identifying those jobs which you believe significantly contributed to your assuming your current position as a legislative liaison repre­ sentative. Please continue at the top of the next page. 161 69A. 1. Oates of employment (mo, yr) Prom To Present 690.1. Dates of employment (mo, yr) From To _ _ _ 2. Nature of employer's business: 2. Nature of employer ' 3 business: 3. Your job title: 3. Your job title: 4. Brief job 4. Brief job description: 5. Reason ts) for leaving: not applicable 5. Reason(s) B. 1. ___________ description: _ _ _ _ _ _____ Dates of employment (mo, yr) From To _____ e . 1. _____ for leaving: Dates of employment (mo, yr) From _ _ _ To ____ 2. Nature of employer's business: 2 . Nature of employer ' 3 business: 3. Your job title: ____________ 3. Your job title: 4. Brief job description: ______ 4 . Brief job description: 5. Reason(s) for leaving: _____ 5. Reason(s) C. 1. Dates of employment (mo, yr) From To ____ p. l . _____ for leaving: Dates of employment (mo, yr) From T o ____ 2. Nature of employer's business: 2. Nature of employer's business: 3. Your job title: ____________ 3. Your job title: 4. Brief job description: _ _ _ _ _ 4. Brief job description: 5. Reason(s) for leaving: 5. Reason(s) for leaving: ____ 162 A COMMENT ABOUT CONFIDENTIALITY... All responses on this questionnaire are absolutely confidential. However, in order for me to monitor the response to the questionnaire, this page contains a removable label containing a code. This coda will enable me to contact you in case: a. any answers need follow-up clarification. b. youwould like a copy of the study results. Just place an 'X' here _____ if you would like a copy of the study results. c. you would be willing to be interviewed on topics relevant to this study. Just place an 'X' here _____ if you are willing to be interviewed. However, if you are at all concerned about anonymity, just tear off the coded label. BUT please be certain to return the questionnaire to: Mr. George Nastas III Department of Marketing Michigan State University East Lansing, Michigan 48824 in the enclosed self-addressed, prepaid envelope. THANK YOU for your participation in this study. APPENDIX C DATA RECORD FORMATS APPENDIX C DATA RECORD FORMATS Reprinted in th is appendix are the data record formats fo r the Population Data Set and fo r the Response Data Set. The Population Data Set contains a data record for each population subject and fo r the three pretest subjects. The Response Data Set contains four data records fo r each respondent to this survey. These record formats indicate the contents of the data records by specifying the location of the data fie ld s w ithin the records, a b rie f description of each f ie ld , a b rie f d e fin itio n of the various codes associated with each f ie ld as appropriate, and the length o f each fie ld . In addition, the Response Data Set record fie ld s are cross-referenced to the questions on the survey questionnaire, and the format of the questionnaire is carried over to the Response Data Set record format. 163 164 Population Data Set Record Format Field Number Card Column Field Description & Codes Field Length Name, Last 10 11-11 Name, F irs t I n i t i a l 01 21-23 Case (Record) Number 03 1 1-10 2 3 001-172, Subject 301-303, Pretest subject 35-36 Number of Clients 02 00-99 37-37 Organization Summary 01 1 Professional organization 2 Single business or corporation 3 Business or trade association 4 2 &3 5 1, 2 , & 3 38-38 Issues 01 1 M ulti-issue lobbyist 2 Single-issue lobbyist 39-39 Lobbyist Relation to Client 1 Employee 2 Free lance 3 Public a ffa irs company 5 Attorney-client 6 40-40 Volunteer Mailing Address 01 1 Lansing area 2 Out-state 3 O ut-of-state 9 41-43 Mailing Date, MDD 03 10 44-46 Return Date (Postmark), MDD 03 165 Field Number 11 Card Column 47-47 Field Description & Codes Field Length P renotification Status 01 1 Spokle with on phone 2 Did not c all 3 C alled, le f t message 4 C alled, but not reached 12 48-48 P articipation Status 01 1 Subject agreed 2 Subject refused 3 N/A, not called or not reached 13 49-52 Type of Organization Representing 49-49 1 Professional organization 50-50 2 Single business or corporation 51-51 3 Business or trade association 52-52 4 Other organization 04 (Indicate one or more) 14 53-53 P articipation (Return) Status 01 1 Returned questionnaire 2 Refused to participate (on telephone) 3 Did not participate (out of population) 4 Pretest subject ft Did not return questionnaire or returned unlabeled 15 55-60 Pretest Delivery Date, MMDDYY 06 16 61-66 Pretest Return Date (Postmark), MMDDYY 06 17 68-69 Pretest Subject Id e n tific a tio n Code (P2-P4) 02 166 Response Data Set Record Format Record Number F ie ld P o sitio n Field Description & Codes Question ABOUT YOUR BUSINESSS LIFE. 1 1-03 Case (Record) Number 4-04 Card Number, 1 5-06 Present job t i t l e , code 01, 02 , 03, 04, 10 , 11, 12, 13, 14, 15, 16, 17, 18, 19, 20 , 21, 22, 23, 24, 7-07 Form of Employment 1, 2, 4, 5, 6, 8-09 10-13 10-10 11-11 12-12 Legislative counsel Legislative analyst Legislative agent Partner President Executive director or secretary Director-public a ffa irs Executive or senior vice president Vice president Employee A ffairs specialist-govt. Attorney Coordinator-govt. relations Manager-govemment relatio n s , public a ffa irs Executive-government a ffa irs Manager-natural resources Manager-community a c tiv itie s Administrative assistant Small businessman Salaried Self-employed Attorney-client Volunteer Appointed Number of C lients, XX Type of Clients 1, Professional organization 2 , Single business or corporation 3 , Business or trade association 167 Record Number F ie ld P o s itio n 13-13 14-14 F ie ld D escrip tio n & Codes Client summary 1 -3, as above 4, 2 & 3 5 , 1, 2 , & 3 Question 6, 1 &3 7, 1 & 2 Issues 5 1, M ulti-issue lobbyist 2 , Single-issue lobbyist 15-15 Organization-liobbyist Relation 6 1, Employee lobbyist 2, Independent lobbyist 4, 1 & 2 16-21 Job Responsibility Areas 16-17 Most important job responsibility area 01, 02, 03, 04, 05, 06, 07, 09, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21-, 22, 23, 24, 25, Membership development Legislative liaison Public relations Influencing leg islatio n Monitoring legislatio n Reporting on legislatio n Knowledge of issues, research Member re la tio n s , communi cation Legislation analysis, research Writing position papers Lobbying Educating & informing management Association management S ta ff work Communication & information programs Keep c lie n t informed Work with grass roots Passage of needed leg is­ lation Legal opinion, analysis Draft legislatio n Understand le g is la tiv e process, rela te to c lie n t Education programs Contact with administration Compliance with laws & reg­ ulation s, attorney 7 168 Record Number Field Position 1 16-17 Field Description & Codes Question Most important area 26, 27, 28, 29, 30, 31, 7 Counsel Work with other lobbyists Policy development Work with government Trade, marketing problems Relations with trade association 18-19 Second most important job responsibility area See codes above 20-21 Third most important job responsibility area See codes above 22-25 Year C lient F irs t Represented By A Lobbyist, XX 8 26-27 Number of Years the Lobbyist has Represented Present C lie n t, XX 9 28-29 Number of Years the Lobbyist has 10 Been Employed by Present C lient, XX 30-30 Time Spent Lobbying 11 1, Full-tim e occupation 2, Part-time occupation 31-32 Number of Hours Worked Per Week, 12 XX 33-53 Allocation of Work Time (XX.X%) 33-35 A. Working with clients or constituents B. Working with legislators C. Working with other lobbyists D. Working with state executive branch E. Working on other lobbyist work F. Working on non-lobbyist work G. Other 36-38 39-41 42-44 45-47 48-50 51-53 13 169 Record Number F ie ld P osition 1 54-54 F ie ld D escription & Codes Time Spent Lobbying, During Legislative Session 1, 2, 3, 4, 5, 55-55 Question 14 Full-tim e Three-quarter-time One-half-time One-quarter-time Less than one-quarter-time Time Spent Lobbying, Between Legislative Sessions 15 See codes above 56-56 Current Work Other Than As A Lobbyist 16 1, Yes 2, No 57-60 57-57 58-58 5 9 -5 9 60-60 61-62 Other Work 1, 1» 1, 1> 17 Association work Attorney Other professional Other C lient Supervisor's T it le 18 01, Association chairman, president, executive director 02, Executive committee, board of directors 03, Director, state or government relations 05, Vice president, government relatio n s, a ffa ir s , public a ffa irs 06, Chairman, steering committee 07, Vice president 08, Regional or fie ld manager 09, Assistant general manager 10, Self 13, General counsel 14, Division director 63-64 C lient Supervisor's Area of Responsibility 01, All areas 02, State relations 19 170 Record Number F ie ld P o s itio n 1 63-64 F.ield D escrip tio n & Codes Question Client Supervisor's Area of Responsibility continued. 03, Government relatio n s , a f f ai rs 04, Legislative a ffa ir s , liaison 05, Law department 06, Administration 65-65 Time Planned to Become Lobbyist- 20 1, Less than two months, or not planned 2, Three to six months 3 , Seven to twelve months 4, One to two years 5, More than two years 6 , Other 66-67 How F irs t Became Lobbyist 21 01, Grapevine re fe rra l 02, Influence of employee of c lie n t 03, Internal tran sfer or promotion 04, Your other job responsi­ b ilit ie s 05, Your own job campaign 06, Employment agency 07, College interview 08, Other 09, Friend 10, A former le g is la to r 68-69 6 8 -6 8 69-69 Trained fo r Lobbyist Job 22 1, Yes, formally trained 2, No Respondent comment on training 1, Yes 2 , No 70-11 Influence of Various Factors on Decision to Become Lobbyist Scale: A 23 171 Record Number F ie ld P osition 70-11 F ie ld D es c rip tio n & Codes Question Influence of Various Factors on Decision to Become Lobbyist 70-70 A. 71-71 72-72 B. C. 73-73 74-74 75-75 D. E. F. 76-76 77-77 G. H. 78-78 79-79 80-80 I. J. K. In te re st in p o litic s & c lie n t Promote c lien t interests Power, prestige, & influence Enhance business Enhance law practice Urged by friends or in te re st group To promote an idea To work fo r social change Next step in job Next step in career Duties of job led you into fie ld Record 2 01-03 Case (Record) Number 04-04 Card Number, 2 05-05 L. 06-06 M. 07-07 N. 08-08 09-09 10-10 11-11 0. P. Q. R. 12-12 You wanted to promote certain policies Your boss f e l t you were especially qu alified You f e l t this was the best way to move up P o litic a l aspirations Meet important people Financial benefits You ju s t enjoy this type of work Respondent Comment onInfluence Factors 1, Yes 2, No 13-19 Most Satisfying Aspects of Work as a Lobbyist, Ranking Scale: 13-13 A. 14-14 B. B Opportunity to presentyour side of the case Opportunity to be close to important people 24 172 Record Number F ie ld P o sitio n F ie ld D escrip tio n & Codes Question / 2 15-15 16-16 17-17 18-18 C. D. E. F. 19-19 G. 20-26 Variety of the work Freedom of your schedule Monetary reward Observing and p articip a ­ ting in law-making Other Most Dissatisfying Aspects . 25 of Work as a Lobbyist, Ranking Scale: 20-20 21-21 22-22 23-23 24-24 25-25 26-26 27-27 C A. Public image of job B. Necessity of being nice to people in order to get th e ir help C. Working conditions and long hours D. Entertaining and giving parties E. Moral level and a c tiv itie s of legislators F. Preparing a case to present G. Other Affect of State Legislation on Your C lient (vs. ten years ago) 26 1, Decreased 2, About the same 3, Increased 28-29 28-28 29-29 P rio rity of Lobbyist's work in C lient's Organization (vs. ten years ago) 27 1, Higher 2, About the same 3, Lower Respondent comment 1, Yes 2, No 30-30 Categories of Issues the C lient is Interested in (vs. ten years ago) 1, About the same 2, Considerably d iffe re n t 28 173 Record Number F ie ld P o s itio n 31-32 F ie ld D es c rip tio n & Codes Question New Categories of Issues, Respondent Comment 29 00, No comment 01, Comment 33-34 Influence of New Issues on Lobbyist Education & Training, Respondent Comment 30 00, No comment 01, Comment 35-35 Frequency by which Lobbyist's Policy Recommendations are Adopted by C lient 1, 2, 3, 4, 36-36 31 Frequently Occasionally Seldom Never Lobbyist's Freedom to Determine Tactics on most Legislative Problems 32 1, Yes 2, No 37-38 Years of Public Relations Exper- 33 ience Prior to Becoming a Lobby­ is t , XX 39-39 Member in the Public Relations Society of America 1, Yes 34 2 , No ABOUT RECRUITMENT AND IDEAL PREPARATION. 40-51 Means by which Job Openings fo r Lobbyists are F ille d Scale: 40-40 41-41 42-42 43-43 D A. Grapevine refe rra ls B. Employers circu late job openings C. Through influence of employee of c lie n t doing hiring D. Internal tran sfer or promotion 35 174 Record Number F ie ld P o s itio n 2 44-44 E. Consequence of other job resp o n sib ilities within the organiza­ tion 45-45 F. 46-46 47-47 48-48 49-49 G. H. I. J. 50-50 51-51 K. L. Result of ind ivid u al's job campaign Employment agencies Campus interviews Advertisements Contact with former student interns Resumes received Other 52-62 F ie ld D es c rip tio n & Codes Importance of Various Items on the Success of Lobbyist Scale: 52-52 53-53 54-54 55-55 56-56 57-57 58-58 59-59 60-60 61-61 62-62 63-17 A. B. C. D. E. F. G. H. I. J. K. A. 6 6 -6 6 67-67 B. 69-69 70-70 71-71 72-72 A Importance of Various Items on the Decision to Hire a Person as a Lobbyist 63-63 64-64 65-65 36 A b ility to compromise A b ility to s e ll ideas Aggressiveness Cooperativeness Formal education General intelligen ce Pleasant personality Honesty Interest in job Job knowledge Prior work experience Scale: 6 8 -6 8 Question A Personal a. Ambition b. Appearance c. Desire to work s p e c ific a lly fo r your firm d. Native of area e. Pleasant personality Experience a. Business b. Communication c. Government d. Journalism e. Law 37 175 Record Number F ie ld P o s itio n 2 73-73 74-74 F ie ld D escription & Codes C. 75-75 76-76 77-77 D. 78-78 79-79 80-80 Question f. P o litic s g. Public relations Backing a. Family or friend b. Grapevine refe rra l c. References Traits a. Positive attitu d e b. Cooperativeness c. General intelligen ce Record 3 01-03 Case (Record) Number 04-04 Card Number, 3 05-05 06-06 07-07 d. e. f. 08-08 09-09 E. 10-10 11-11 12-12 13-13 14-14 15-15 16-16 17-17 18-19 18-18 19-19 Honesty Poise Professional a ttitu d e g. Speaking a b ility h. Writing a b ility Education a. Business b. Cornmunication c. Economics d. Government e. Journalism f . Law g. P o litic s h. Public relations Hiring a New College Graduate as a Lobbyist 38 1, Yes 2, No Respondent comment 1, Yes 2, No 20-30 Educational Weaknesses, Ranking Scale: 20-20 21-21 22-22 23-23 24-24 A. B. C. D. E. E Business administration Cornmunication s k ills Economics Government relations Journalism 39 176 Record Number Field Position 25-25 26-26 27-27 28-28 29-29 30-30 Field Description & Codes F. G. H. I. Law P o litic s Public relations Workings of govern­ ment J. Other Respondent comment 1, 2, 31-31 Yes No Formal Education Requirement fo r Lobbyists 1, 2, 3, 4, 5, 6, 7, 32-32 Question 40 High school degree Seme college College degree Some graduate study Master's degree Professional degree Some post graduate study Hiring a Person who did not have a College Degree 41 1, Yes 2, No 33-42 Education Areas which would make 42 the Lobbyist More Effective Scale: F 33-33 34-34 35-35 36-36 37-37 38-38 39-39 40-40 41441 42-42 A:\ Business administration B. Communication C. Economi cs D. Government relations E. Journalism F. Law G. P o litic s H. Public relations I . Workings of government J. Other 43-44 College Major Preparation fo r Career as a Lobbyist 01, 02, 03, 04, 05, Accounting and finance Advertising Business administration Business law Communication 43 177 Record Number Field Position 43-44 fie ld Description & Codes 06, 07, 08, 09, 10, 11, 12, 13, 14, Economics English History Journalism Law Liberal arts Management Marketing Personel and human relations P o litic a l science Psychology Public administration Public relations Sociology Other 15, 16, 17, 18, 19, 20, 45-46 Location of a Program of Trail ing fo r Lobbyists Business administration Cornmuni cati on Journalism P o litic a l science Public administration Public relations Other Law Liberal arts Psychology 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 47-06 Contribution of Various Subje to an Effective Program of St 1 Scale : 47-47 48-48 49-49 50-50 51-51 52-52 53-53 54-54 55-55 56-56 57-57 58-58 59-59 60-60 61-61 62-62 63-63 A. B. C. D. E. F. G. H. I. J. K. L. M. N. 0. P. Q. G Accounting and finance Advertising Behavioral science Business law Business administration Communication Creative writing Economics Engineering English Government History Journalism Law Management Marketing Mass media Question 43 178 Record Number Field Position Field Description & Codes 64-04 R. 65-65 S. T. U. V. W. X. 6 6 -6 6 67-67 6 8 -6 8 69-69 70-70 Question Personnel and human relations P o litic a l science Psychology Public administration Public a ffa irs Public relations Public speaking 45 Record 4 01-03 Case (Record) Number 04-04 Card Number, 4 05-05 Y. 06-06 Z. 07-08 F irs t Field Work in Post College to Prepare fo r Lobbyist Position 01, 02, 03, 04, 05, 06, 07, 08, 09-15 1 0 -1 0 1 1 -1 1 1 2 -1 2 13-13 14-14 15-15 16-16 Business Enter lobbyist work in itia lly Government Journalism Law P o litic s Public relations Other Experience Areas Which Would 47 Make the Lobbyist More Effective Scale : 09-09 Social sciences and humanities Other A. B. C. D. E. F. G. F Business experience Formal education Government experience Journalism experience Legal experience P o litic a l experience Public relations experience Additional Respondent Comments on Preparation 1, 2, Yes No 48 179 Record Number Field Position Field Description & Codes Question ABOUT YOURSELF... 17-18 Present Age, XX 49 19-19 Sex 50 1, Male 20-20 M arital Status 1, 2, 3, 4, 5, 21-22 2 , Female 51 Single Married, no children Married, children Divorced or separated Widowed Birthplace 52 See state oode table 23-24 Growing Up Location 53 See state code table 25-25 Rural/Urban Placewhere Raised 54 1, Rural 2 , Urban 26-26 Formal Education 1, 2, 3, 4, 5, 6 , 7, 8, 9, 27-28 Less than high school Some high school High school graduate Sane college College graduate Some graduate study Master's degree Professional degree Some post graduate study UndergraduateMajor 01, 02, 03, 04, 05, 06, 07, 08, 09, 55 Business administration Cormiunication Economi cs English History Journalism Liberal arts P o litic a l science Psychology 56 180 7 Record Number Field Position 4 27-28 Field Description & Codes 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 27, Question Public administration Public relations Sociology Other Science A griculture, fo re stry, biology Engineering Education Sociology & psychology Social science Natural resource manage­ ment P o litic a l science & economics Mathematics Business administration & lib e ra l arts Business administration & economics Police administration 56 ABOUT ANY PREVIOUS GOVERNMENT EXPERIENCE... 29-29 Prior Government Experience 1, Yes 30-31 2 , No General Areas of Prior Government Experience 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, Appt Appt Appt Appt Appt Appt Appt Appt Appt Appt Appt Appt Elec Elec Elec Elec Elec Elec Elec Elec 57 Exec Exec Exec Exec Jude Jude Jude Jude Leg Leg Leg Leg Exec Exec Exec Exec Jude Jude Jude Jude Federal State County City Federal State County City Federal State County City Federal State County City Federal State County City 58 Record Number 4 Field Position 30-31 Field Description & Codes 21, 22, 23, 24, 25, 26, Question Elec Leg Federal Elec Leg State Elec Leg County Elec Leg City More than one position Aid to leg islato r 58 32-33 Number of Years Served in State Legislature, XX 59 34-34 Capacity Served in State Legislature 60 1, Representative 2 , Senator 3, 1 & 2 35-36 State in which Served in State Legislature 61 See state codes ABOUT YOUR JOB HISTORY... 37-38 Number of Years Spent as Lobbyist, XX 39-40 Age at which became Registered, XX 63 41-42 See question 62 64 a 62 43-44 Number of Organizations worked fo r Full-Time during Career, XX 65 45-45 Types of Positions Held 66 1, Held a number of d iffe re n t kinds of jobs 2, Held a number of d iffe re n t jobs, mostly within one career fie ld 3, Held a few jobs within one career fie ld 46-47 Description of F irst Full-Time Job 01, Described 00, Not described 67 182 Record Number Field Position 4 48-49 Field Description & Codes Description of Last Full-Time Job Prior to becoming Lobbyist Question 68 01, Described 00, Not described CHRONOLOGY OF OCCUPATIONAL ACTIVITY RELATED TO LOBBYIST WORK... 50-50 Job History Completed 01, Yes 69 02, No Population List and Study Information 61-61 Employee Status 1, 2, 3, 4, 5, 6, 7, Employee Free lance Public a ffa irs Other Attorney-client Appointed Volunteer 62-67 Date Questionnaire Mailed Out, MMDDYY 68-73 Date Questionnaire Returned (Postmark), MMDDYY 74-74 Prenotification Status 1, 2, 3, 4, 75-75 Yes Did not c a ll Left message Not reached Participation Status 1, Agreed on telephone 2, Refused on telephone 3, Not reached or not called 76-76 Return Status 1, Questionnaire returned 183 Record Number Field Position 4 77-77 Field Description & Codes Location 1, 2, 3, 4, 78-78 Lansing area Out-state Michigan area Out-of-state area Unknown, unlabeled questionnaire Respondent Id en tified 1, Yes 2, No ,79-79 Respondent Wants Copy of Study Results 1, Yes 2, No 80-80 Respondent W illing to be Interviewed 1, Yes 2, No Question 184 Scales Used in the Questionnaire A. Not Important (1) to Very Important (5) B. Most Satisfying (1) to Third Most Satisfying ( 3 ) , Ranking C. Most Dissatisfying (1) to Third Most Dissatisfying ( 3 ), Ranking D. Means Used ( 1 ), Means Not Used (0) E. Greatest Weakness (1) to Third Greatest Weakness ( 3 ), Ranking F. Most E ffective (1) to Ninth Most Effective ( 9 ), Ranking G. L it t le Use ( 1 ), Of Some Use ( 3 ), Very Useful (5) 185 State Codes Used fo r Questionnaire Code State Code State 01 02 03 04 05 A1abama Alaska Arizona Arkansas C alifornia 31 32 33 34 35 Nevada New Hampshire New Jersey New Mexico New York 06 07 08 09 10 Canal Zone Colorado Connecticut Delaware D is tric t of Columbia 36 37 38 39 40 North Carolina North Dakota Ohio Oklahoma Oregon 11 12 13 14 15 Florida Georgia Guam Hawaii Idaho 41 42 43 44 45 Pennyslvania Puerto Rico Rhode Island South Carolina South Dakota 16 17 18 19 20 Illin o is Indiana Iowa Kansas Kentucky 46 47 48 49 50 Tennessee Texas Utah Vermont Virgin Islands 21 22 23 24 25 Louisiana Maine Maryland Massachusetts Michigan 51 52 53 54 55 V irgin ia Washington West V irgin ia Wisconsin Wyoming 26 27 28 29 30 Mi nnesota Mississippi Missouri Montana Nebraska 60 Non USA LIST OF REFERENCES LIST OF REFERENCES Brakeman, Robert, and Del V a lle , Debbie. "The Power Brokers—Unmasking Those Mysterious People Who Influence Your Legislature." Lansing Magazine 2 (September 1978): 19-25. Costello, Daniel E ., and S e ife rt, Walter W. "National Survey Finds Practitioners Favoring Increased Study." Public Relations Journal 20 (May 1964): 20-21. DeVries, Walter D. "The Michigan Lobbyist: A Study in the Bases and Perceptions of Effectiveness." Ph.D. dissertation, Michigan State U niversity, 1960. Ford, Gary T. "Adoption of Consumer Policies by States: Some Empirical Perspectives." Journal of Marketing Research 15 (February 1978): 49-57. Green, Paul E ., and T u ll, Donald S. Research fo r Marketing Decisions. Englewood C lif f s , N .J.: P ren tice -H a ll, In c ., 1978. Haley, Martin R ., and Kiss, James M. "Larger Stakes in Statehouse Lobbying." Harvard Business Review 52 (January 1974): 125-135. Hedlund, Ronald D ., and Patterson, Samuel C. "Personal A ttrib u te s, P o litic a l Orientations, and Occupational Perspectives of Lobbyists: The Case of Illin o is ." Iowa Business Digest 37 (November 1966): 3-11. Henry, Kenneth. "The Large Corporation Public Relations Manager: Emerging Professional in a Bureaucracy?" Ph.D. dissertatio n , New York U niversity, 1969. Hershman, Arlene. "The States Move in on Business." 111 (January 1978): 33-38. Dun's Review Hjelm, Victor S ., and P is c io tte , Joseph P. "Profiles and Careers of Colorado State Legislators." The Western P o litic a l Quarterly 21 (December 1968): 698-722. Johnson, J. D. "The Washington Representative." Review 23 (May 1971): 6-26. Michigan Business Jolson, Marvin A. "How to Double or T rip le Mail-Survey Response Rates." Journal of Marketing 41 (October 1977): 78-81. 186 187 Jondahl, Lynn. Michigan House o f Representatives, Lansing, Michigan. Interview , 27 August 1979. Kolasa, Bernard D. "Lobbying in the Nonpartisan Environment: The Case of Nebraska." The Western P o litic a l Quarterly 24 (March 1971): 65-78. McClenahen, John S. "Is Business Ready fo r New State Power?" Week 179 (November 12, 1973): 56-60. Industry McGrath, Phyllis S. Managing Corporate External Relations: Changing Perspectives and Responses. New York: The Conference Board, In c ., 1976. Michigan, Department o f State, Campaign Finance Reporting O ffice. Legislative Agents Registered as of June 12, 1979. Michigan, Department o f State, Campaign Finance Reporting O ffice. Legislative Agents Registered as of February 1, 1980. Patterson, Samuel. "The Role of the Lobbyist: The Case of Oklahoma." The Jour nal of P o litic s 25 (February 1963): 72-92. Presthus, Robert. "In te re s t Group Lobbying: Canada and the United States." The Annals of the American Academy of P o litic a l and Social Sciences 413 (May 1974): 44-57. Quinn, John C. I I I . "New England Lobbyists: A Comparative Study." Ph.D. dissertation , University of Massachusetts, 1971. Sederberg, William. Michigan State Senate, Lansing, Michigan. Interview, 7 August 1979. Skinner, Richard W., and Shank!in, William L. "The Changing Role of Public Relations in Business Firms." Public Relations Review 4 (Summer 1978): 40-45. Soslow, Neil G. "A Comparison of the Origins and Orientations of True Entrepreneurs, Other Owners, and Business Hierarchs." Ph.D. dissertation , Michigan State University, 1966. Swanson, Stoakley W. "P ro file o f the Automobile R etailer: An Exploratory Study of the Origins, Growth, and Outlook of Selected Michigan Automobile Dealers." Ph.D. dissertation, Michigan State U niversity, 1973. "Time Opinion Survey Reveals PR Professionals' Views." Relations Journal 32 (January 1976): 42-43. Public 188 Vocino, Thomas. "Three Variables in Stimulating Responses to Mailed Questionnaires." Journal of Marketing 41 (October 1977): 76-77. Walker, A lbert. "Education Survey: Few Changes, Much Growth." Public Relations Review 2 (Spring 1976): 22-30. Wright, Donald K. "Professionalism and the Public Relations Counselor: An Empirical Analysis." Public Relations Quarterly 23 (Winter 1978): 26-29. Zeig ler, Harmon, and Baer, Michael A. Lobbying: Interaction and Influence in American State Legislatures. Belmont, C a lif .: Wadsworth Publishing Company, 1969. 4