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Uni International 300 N. Zeeb Road Ann Arbor, Ml 48106 8324700 C so k a s y , Judith H ag estro m A NEEDS ASSESSMENT TO DETERMINE THE EMPLOYMENT POTENTIAL OF A MULTIPLE COMPETENCY HEALTH PRACTITIONER IN SMALL HOSPITALS IN MICHIGAN M ich ig a n State University University Microfilms International 300 N. Zeeb Road, Ann Arbor, Ml 48106 Ph.D. 1983 PLEASE NOTE: In all c a s e s this material h as been filmed in the best possible way from th e available copy. Problem s enco u n tered with this d o cu m en t have been identified here with a check m ark V . 1. G lossy ph o to g rap h s or p a g e s ______ 2. Colored illustrations, pap er or p rin t_____ 3. P hotographs with dark b ac k g ro u n d ____ 4. Illustrations a re poor co p y _______ 5. P a g e s with black marks, not original 6. Print show s through a s th ere is text onboth sid e s of p a g e _______ 7. Indistinct, broken or small print on several p a g e s 8. Print ex ceed s margin req u irem en ts____ 9. 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O ther___________________________________________________ ______________________ copy__ University Microfilms International A NEEDS ASSESSMENT TO DETERMINE THE EMPLOYMENT POTENTIAL OF A MULTIPLE COMPETENCY HEALTH PRACTITIONER IN SMALL HOSPITALS IN MICHIGAN By J u d i t h Hagestrom Csokasy A DISSERTATION Submitted to Michigan S t a t e U n iv e rs ity in p a r t i a l f u l f i l l m e n t of the requirements f o r th e degree of DOCTOR OF PHILOSOPHY Vocational and Technical Education Department o f Curriculum and I n s t r u c t i o n 1983 ABSTRACT A NEEDS ASSESSMENT TO DETERMINE THE EMPLOYMENT POTENTIAL OF A MULTIPLE COMPETENCY HEALTH PRACTITIONER IN SMALL HOSPITALS IN MICHIGAN By J u d i t h Hagestrom Csokasy The primary purpose o f t h i s d e s c r i p t i v e study was to e x p lo r e the employment p o t e n t i a l of a m u l t i p l e competency h e a l t h p r a c t i t i o n e r in small h o s p i t a l s in Michigan. A p r a c t i t i o n e r with m u l t i p l e competencies was d e fin e d as an in d iv i d u a l who uses s e l e c t e d s k i l l s and knowledge from two o r more a l l i e d h e a l t h o c cup a ti o n s. The s u b j e c t s f o r t h i s study were the a d m i n i s t r a t o r s o f small h o s p i t a l s o f 100 bed c a p a c i t y o r l e s s in Michigan. An examination of the da ta o b tain ed from t h e needs assessment survey in stru m e nt i n d i c a t e d t h a t the m a j o r i t y o f th e h o s p i t a l ' s a d m i n i s t r a t o r s r e p o r t e d they would choose a jo b a p p l i c a n t with m u l t i p l e competencies over a job a p p l i c a n t with a s i n g l e competency. In a d d i t i o n , th e general f i n d i n g s o f the study i n d i c a t e d t h a t : 1. The respondents t h a t r e p o r t e d they would n o t choose an a p p l i c a n t with m u l t i p l e competencies, did so because o f s a l a r y e x p e c t a t i o n s . 2. Hospital a d m i n i s t r a t o r s a r e c u r r e n t l y u t i l i z i n g t h e i r employees in more than one a re a o f r e s p o n s i b i l i t y . R e s p i r a t o r y therapy and ra d i o l o g y were the h i g h e s t ranked primary s k i l l a r e a s , while e le c t r o c a r d i o g r a m was the most widely s e l e c t e d secondary s k i l l . 3. In th e f u t u r e , the a d m i n i s t r a t o r s would most l i k e t h e i r p r a c t i t i o n e r s with m u l t i p l e competencies to possess the following s k i l l combinations: J u d i t h Hagestrom Csokasy F i r s t Choice o f Primary S k i l l F i r s t Choice o f Secondary S k i l l A. R e sp ir a to r y Therapy Ele ctro cardiogram (EKG) B. Surgical Technician Licensed P r a c t i c a l Nurse (LPN) C. Medical Technology Radiology 0. Radiology U l t r a sonography E. Physical Therapy A s s i s t a n t R e s p i r a t o r y Therapy There i s no r e l a t i o n s h i p between the bed c a p a c i t y o f the f a c i l i t y o r the popu lation s e r v i c e a r e a o f the f a c i l i t y and the d e s i r e of the a d m i n i s t r a t o r s to use a p r a c t i t i o n e r with m u l t i p l e competencies. The respondents were about e q u a l l y d ivid ed concerning the p r e f e r r e d ed u ca tio n al p r e p a r a t i o n o f a p r a c t i t i o n e r with m u l t i p l e competen­ cies. Half o f t h e responden ts d e s i r e a r e g u l a r c o l l e g i a t e program, while the o t h e r res po ndents s e l e c t e d o t h e r types of edu ca tion al experiences. The h o s p i t a l a d m i n i s t r a t o r s were about e q u a l l y d iv id e d concerning the c u r r e n t c r e d e n t i a l i n g o f a l l i e d h e a l t h workers. Forty-one or i f i f t y - f i v e p e r c e n t o f the responden ts were s a t i s f i e d w ith the c u r r e n t c r e d e n t i a l i n g mechanism. The remaining responden ts d e s i r e d a change in t h e c r e d e n t i a l i n g p r o c e s s . This d i s s e r t a t i o n i s d e d ic a te d to my p a re n ts and my s i s t e r Nancy, f o r a l l o f t h e i r love and su p p o rt shared with me through th e y e a r s ; and to my husband David who never l o s t f a i t h in my a b i l i t y to complete the do cto ral program. ACKNOWLEDGEMENTS With deep a p p r e c i a t i o n , I wish to thank my committee members: P rofessors Donald Meaders, Louis Romano, and Robert Poland. A spe cia l thank you to Pro fe sso rs Richard Gardner and B i l l i e T. Rader, who were always ready to o f f e r i n s p i r a t i o n and guidance s i n c e the beginning o f my do cto ral program. I would a ls o l i k e to thank the a d m i n i s t r a t i o n and s t a f f o f the , School o f A llie d Health a t F e r r i s S t a t e College. Especially Dean Aaron L. Andrews and Acting Dean Duane Addleman, who were both su pp o rtiv e in allowing me to have r e l e a s e time and to u t i l i z e c o ll e g e resources. Appreciation i s a ls o extended to my f r i e n d and t y p i s t , Norma Larne r, who a s s i s t e d me with e d i t i n g and provided encouragement to the end. TABLE OF CONTENTS Chapter Page I INTRODUCTION............................................................................................ Growth o f A l l ie d Health Occupatio ns......................... Role o f Credentia l i n g ................................................................... Problems o f Small and Rural H o s p i t a l s ................................ R e s p o n s i b i l i t y o f A llie d Health E d ucation ........................... Statem ent o f th e Problem............................................................ Research Q u e stio n s......................................................................... Need f o r t h e Stud y......................................................................... S i g n i f i c a n c e o f the Stud y........................................ Basic Assumptions f o r the Stu d y ................... Terms and D e f i n i t i o n s ................................................................... L im ita tio n s of the S tud y............................................................ Summary o f C hapte r......................................................................... Overview o f Other C h a p te r s ........................................................ 1 1 3 4 5 6 7 8 9 10 11 13 14 15 II REVIEW OF LITERATURE........................................................................... Credential ing o f A l l ie d Health P r a c t i t i o n e r s .................. Se ction I : H i s t o r i c a l Development............................... S ection I I : The Current S t a t e o f C r e d e n t i a l i n g . . . Multip le Competency Health Care Workers.............................. Needs Assessment............................................................................. Survey Research Methodology...................................................... The S t r e n g th o f Survey Rese arch............................................. The Weaknesses o f Survey R esearch......................................... Development o f the Q u e s t i o n n a i r e ........................................... Summary o f C ha p te r......................................................................... 16 16 16 23 26 29 34 35 35 36 37 III RESEARCH METHODOLOGY........................................................................... P o p u l a t i o n .......................................................................................... Development o f the I n s t r u m e n t .................................................. O b j e c t i v e s .......................................................................................... Research Q u e s t i o n s ......................................................................... Face V a l i d i t y .................................................................................... Panel o f E x p e r t s ............................................................................. P r o f i l e o f Panel o f E x p e r t s ...................................................... Review- Pro c ed ure ............................................................................. Data G a th erin g.................................................................................. Correspondence.................................................................................. Mailing Sequence............................................................................. Treatment o f the Data........................... Summary o f C hapte r......................................................................... 38 38 39 39 41 42 42 44 44 45 45 46 46 47 iv V IV FINDINGS................................................................................................... Response R a t e s ............................................................................... The F i n d i n g s .................................................................. Se ction I: Background I n f o r m a t io n ........................... Section I I : S t a f f i n g ......................................................... S e l e c t i o n o f P e r s o n n e l ........................................................ M ultip le Competency P r a c t i t i o n e r s ................................ Se ction I I I : Education and t r a i n i n g n e e d s V SUMMARY, CONCLUSIONS, RECOMMENDATIONS, AND REFLECTIONS............................................................................................ Summary of th e F i n d i n g s ............................................................ C on c lu sio ns...................................................................................... Summary.............................................................................................. Recommendations............................................................................. Recommendations Based on the F i n d i n g s ............................... Recommendations f o r Future Rese arc h ................................... R e f l e c t i o n s ...................................................................................... C re d en tia l i n g ........................................................................... Information Concerning M u ltip le Competency P r a c t i t i o n e r s ..................................................................... 48 48 49 49 52 52 54 65 68 69 73 74 75 75 77 78 78 79 APPENDICES Appendix A Survey Q u e s t i o n n a i r e ................................................................... 82 Appendix B Correspondence............................................................................... 86 Appendix C Names and Addresses o f H o s p i t a l s ......................................... 90 Appendix D Department o f Health and Human Sciences Proposed R u l e s ......................................................................... 94 BIBLIOGRAPHY........................................................................................................... 99 GENERAL REFERENCES 103 TABLES TABLE Page 1 Response to Survey by Bed C a pac ity ................................................ 49 2 Bed Capacity o f the F a c i l i t y and Willingness o f the Adm inis trator to U t i l i z e M ultiple Competency Health P r a c t i t i o n e r s ...................................................... 50 Population Serv ice Area and A d m i n i s t r a t o r 's Desire to U t i l i z e M ultiple Competency Health P r a c t i t i o n e r s ............................................................................................ 51 Adm inis trators who would Choose Job Applicants with Multiple Competencies................................................................ 53 Reasons why Adm inis trators Avoid Hiring Multiple Competency Health P r a c t i t i o n e r s . . . ............................ 54 Adm inis trators Cu rrently U t i l i z i n g Health Care P r a c t i t i o n e r s in More Than One Area o f R esponsibility ............................................................................... 55 S k i l l Areas in which M ultiple Competency P r a c t i t i o n e r s P r e s e n t ly S e r v e .......................................................... 57 S k i l l s Adm inis trators Perceive a Multiple Competency Health P r a c t i t i o n e r should Possess with R e sp ira to ry Therapy as the Primary S k i l l ........................ 59 S k i l l s Adm inis trators Perceive a Multiple Competency Health P r a c t i t i o n e r should Possess with Surgical Technician as a Primary S k i l l ............................ 50 S k i l l s Ad m in is tr ators Perceive a M ultiple Competency Health P r a c t i t i o n e r should Possess with Medical Technology as a Primary S k i l l .............................. 61 S k i l l s Adm inistrators Perceive a Multiple Competency Health P r a c t i t i o n e r should Possess with Radiology as a Primary S k i l l ................................................. 62 3 4 5 6 7 8 9 10 11 vi vii 12 13 14 15 S k i l l s A d m inistra tors Perceive a M ultiple Competency Health P r a c t i t i o n e r should Possess with Therapy A s s i s t a n t as a Primary S k i l l .............................. 63 Additional Desired S k i l l Combinations f o r P r a c t i t i o n e r s with M u ltip le Competencies................................ 64 Methods P r e f e r r e d by A d m in is tra to rs f o r Educating a Multip le Competency Health P r a c t i t i o n e r .............................. 66 P r e f e r r e d Changes in the C r e d e n tia lin g P r a c t i c e s o f A l l i e d Health P r a c t i t i o n e r s ................................ 67 L I S T OF FIG U RES Figure 1 Page The Curriculum Development Cycle Using a Needs Assessment Base.......................................................... vi i i 33 Chapter I INTRODUCTION The outlook f o r h e a l t h s e r v i c e s and changing h e a lth manpower u t i l i z a t i o n p a t t e r n s . . . p o i n t to an i n c r e a s i n g need f o r personnel who can fu n c tio n in a v a r i e t y o f s e t t i n g s and e x e r c i s e a wide range o f s k i l l s . (National Commission on A l l ie d Health Education, 1980:153) The goal which d i r e c t e d the r e s e a r c h e r during t h i s study was to determine the employment p o t e n t i a l o f a m u l t i p l e competency h e a l th p r a c t i t i o n e r in small and r u r a l h o s p i t a l s in Michigan. For use in t h i s s t u d y , a m u l t i p l e competency h e a l th p r a c t i t i o n e r was defined as an ind iv idu a l who uses s e l e c t e d s k i l l s and knowledge from two or more a l l i e d h e a l th o c c u p a tio n s. The need f o r such a person has been i d e n t i f i e d by various l e a d e r s in the h e a l t h care f i e l d (Blayney, 1982; Kinsinger, 1980; Lugenbesl, 1980) and appears to be an outgrowth o f the ever changing American h e a l th system. Growth o f A llie d Health Occupations The rapid expansion o f the h e a l t h care f i e l d and the r e s u l t a n t in c r e a s e in re q u i r e d c e r t i f i e d h e a l t h occupa tions r e f l e c t s th e changes in s o c i e t a l a t t i t u d e s and t e c h n o lo g ic al in n ovations during r e c e n t years. Rapid, ongoing changes in s c i e n t i f i c and medical knowledge have r e s u l t e d in advances t h a t have g r e a t l y a l t e r e d the a v a i l a b i l i t y and delivery of health care se rv ic e s. For example, the progress from the 2 disc ov ery o f gamma r a d i a t i o n to x -ray d i a g n o s is and thera py led to a d i a g n o s t i c and t h e r a p e u t i c tool f o r the ph ysic ia n p r a c t i t i o n e r . In t u r n , t h i s has led to t h e development o f a s p e c i a l t y f o r medical p r a c t i c e ( R a d io l o g i s t ) as well as g e n e r a t i n g a number o f a l l i e d h e alth occu pations ( e . g . Radiographer and Nuclear Medicine T e c h n o lo g i s t ) . In the a l l i e d h e a l t h p r o f e s s i o n s , t h e number and d i v e r s i t y of occupational groups continues to i n c r e a s e . The c r i t e r i a f o r e s t a b l i s h ­ ment o f a job c ateg ory or o ccu p a tio n , r e p o r t s Martin (1980), have o f t e n been based on the d isc ov ery o f a new medical t r e a t m e n t , a newly disc overed d i s e a s e , new machine, o r the need f o r a new a s s i s t a n t f o r one o f the ever i n c r e a s in g number o f phy sicia n s p e c i a l t i e s . The i d e n t i f i c a t i o n o f s k i l l s and th e development o f jobs which has r e s u l t e d in newly c r e a t e d a l l i e d h e a l th o c c u p a ti o n s , appears to have come about w ithout o v e r a l l d e s i g n , c on tro l or c o o r d i n a t i o n . According to Friedman (1981:47), "This has r e s u l t e d in a l l i e d h e a l t h workers who a r e narrowly t r a i n e d and o f t e n h ired f o r s p e c i f i c t a s k s . " As new a l l i e d h e a l t h occupations have emerged, p r o f e s s i o n a l o r g a n i z a t i o n s have developed to r e p r e s e n t the needs and i n t e r e s t s o f the occupational groups. Such o r g a n i z a t i o n s seek to gain r e c o g n i t i o n and p r o f e s sio n a l i d e n t i t y by i n c r e a s i n g e ducational requirements and r a i s i n g the l e v e l s o f p r o f e s s i o n a l c r e d e n t i a l i n g . Approximately e i g h t o f every ten a l l i e d h e a l th occupations a re now r e p r e s e n te d by p r o f e s ­ siona l a s s o c i a t i o n s . (Galambos, 1979:6) The newly formed National Commission of Health C e r t i f y i n g Agencies (1980) warned t h a t the i n c r e a s in g number o f a l l i e d h e a l t h p r o f e s s i o n a l o r g a n i z a t i o n s seeking c r e d e n t i a l i n g had reached a c r i t i c a l l e v e l . 3 Role o f C r e d e n t ia l in g C r e d e n t ia l in g was o r i g i n a l l y designed as a mechanism o f q u a l i t y assurance e s t a b l i s h e d by a p u b lic agency to i n d i c a t e to an employer and the pu b lic t h a t an in d iv id u a l had met s p e c i f i c requirements n ecessary f o r the p r a c t i c e o f a p a r t i c u l a r o c c u p a tio n . However, the c r e d e n t i a l i n g pr ocess no longer appears to be accomplishing t h a t g o a l. P o t t e r (1981), o f the Michigan Hospital A s s o c ia t io n , i d e n t i f i e s the c r e d e n t i a l i n g mechanism o f a l l i e d h e a l th occupations as the number one " a r t i f i c i a l b a r r i e r " to e f f e c t i v e u t i l i z a t i o n o f personnel in Michigan hospitals. P o t t e r s t a t e s , "since 60% o f t h e h o s p i t a l ' s t o t a l o p e ra t in g budget i s a l l o c a t e d to p a y r o l l , the h o s p i t a l employer should be involved in the development o f c r e d e n t i a l i n g sta n d ard s f o r the employee and c u r r i c u l a f o r e d ucational programs." (personal communi­ c a t i o n June 6, 1981) There is a growing concern t h a t as p r o f e s s i o n a l o r g a n i z a t i o n s have gained s t a t u s and p o l i t i c a l power, they have lobbied s u c c e s s f u l l y f o r s t a t e and fed e ral l e g i s l a t i o n to d e f i n e n o t only t h e ed u ca tio n al experiences n e c e ssa r y , but th e c r e d e n t i a l i n g mechanism f o r p r a c t i c e . The r e s u l t i s t h a t p r o f e s s i o n a l o r g a n i z a t i o n s a re having in creased power to c o n tro l the type o f c r e d e n t i a l i n g a person must have in o r d e r to perform a c e r t a i n t a s k . This lobbying e f f o r t i s manifes ted in the c r i t e r i a f o r reimbursement o f t h i r d p a rty payments ( i . e . , Medicare and Medicaid). In o r d e r f o r a h o s p i t a l to be reimbursed f o r s e r v i c e s to a Medicare and/or Medicaid r e c i p i e n t , the s p e c i f i c s e r v i c e must have been performed by a p r a c t i t i o n e r desi gnated as " q u a l i f i e d " by Medicare and Medicaid e s s e n t i a l s . For example, i f the h o s p i t a l expects to be paid f o r a s p e c i f i c l a b o r a t o r y t e s t , the t e s t can only be performed by a 4 l a b o r a t o r y t e c h n o l o g i s t c r e d e n t i a l e d by the National Asso cia tio n o f C l in i c a l Laboratory S c i e n t i s t , the l a b o r a t o r y t e c h n i c i a n s p r o f e s sio n a l organization. Such r u l e s and r e g u l a t i o n s e x e r t a powerful in f lu e n c e and l i m i t the ways in which h o s p i t a l s may e f f e c t i v e l y u t i l i z e t h e i r p e rso nn el. The members o f the American Hospital A s s o c i a t i o n 's Council on Human Resources have expressed concern over the r e s t r i c t i o n s o f the f l e x i b l e use o f personnel when they s t a t e t h a t : C r e d e n t ia l in g (Licensur e) by i t s very n a tu re r e s t r i c t s the f l e x i b l e use o f p e rs o n n e l. Technology, s e r v i c e r equ ire m e n ts , a v a i l a b i l i t y and o t h e r f a c t o r s may n e c e s s i t a t e a realignment o f fu n ctio n s not p o s s ib l e under l i c e n s u r e . In the p a s t , p r o t e c t i o n f u n c t i o n s through l i c e n s u r e laws has led to the fragmentation and p r o l i f e r a t i o n o f o c cu p a tio n s. S ociety can no longer a f f o r d t h i s waste o f r e s o u r c e s . (1980:2) All h o s p i t a l s a r e becoming i n c r e a s i n g l y concerned about the problem o f a l l i e d h e a l th p r a c t i t i o n e r u t i l i z a t i o n , bu t the dilemma appears to be e s p e c i a l l y s e r i o u s in the small and r u r a l h o s p i t a l . Problems o f Small and Rural H o sp itals The problem o f m aintainin g p a t i e n t s e r v i c e s w ith o ut i n c r e a s in g s t a f f i n g c o s t s i s a t r o u b l i n g problem f o r a l l h o s p i t a l s , but i s e s p e c i a l l y c r i t i c a l in the small h o s p i t a l . The l e a d e r s in o r g a n i z a ­ t io n s advocating c r e d e n t i a l i n g and high l e v e l s o f p r a c t i t i o n e r s p e c i a l i z a t i o n appear to be unaware o f what r u r a l America i s l i k e . Most small h o s p i t a l s , says Friedman (1981:48) "maintain adequate s e r v i c e s with a minimum number o f f u l l time personnel and might b e n e f i t from being allowed to u t i l i z e t h e i r personnel in innovative ways." As i s well documented in small h o s p i t a l s , personnel a re needed fo r primary c a r e ; few can a f f o r d to a t t r a c t f u l l - t i m e s t a f f members who are highly s p e c i a l i z e d . The National Commission on A llie d Health 5 Education (1980:75) r e p o r t s "the small h o sp ita l needs a core s t a f f to provide b asic s e r v i c e s , in such a re as as l a b o r a t o r y , x - r a y and r e s p i r a t o r y th e r a p y . " One small h o s p i t a l a d m i n i s t r a t o r explained t h a t her f a c i l i t y solved the problem in s t a f f i n g by t r a i n i n g t h r e e s t a f f members with an a d d i t i o n a l competency. "Using people in t h i s way has enabled our h o s p i t a l to pay expenses without i n c u r r i n g a d e f i c i t in the areas where we u t i l i z e a m u l t i p l e competency p r a c t i t i o n e r . " (Lugenbeel, 1980:74) Other small h o s p i t a l s might b e n e f i t from employing an a l l i e d h e a lth p r a c t i t i o n e r with an a d d i t i o n a l competency. There appears to be a need f o r the ed uca tio nal i n s t i t u t i o n s which prepare a l l i e d h e a lth personnel to ex p lo re ways to meet the various s t a f f i n g needs o f the small and r u r a l h o s p i t a l . R e s p o n s i b i l i t y of A l l ie d Health Education The development o f a l l i e d h e alth education has t r a d i t i o n a l l y followed the demand f o r new a l l i e d h e a l th o ccu p a tio n s. This has r e ­ s u l t e d in p r a c t i t i o n e r s who a r e o f t e n t r a i n e d f o r s p e c i f i c tas k s in response to a new medical trea tm e n t o r a newly c r e a t e d physician specialty. As t h es e narrowly t r a i n e d h e a l th p r a c t i t i o n e r s p r o l i f e r a ­ t e d , the d e l i v e r y o f h e a l th care has become i n c r e a s i n g l y s p e c i a l i z e d and d i v e r s i f i e d . The National Commission on A llie d Health Education (1980), acknowledging the p a s t t r a d i t i o n s o f preparing highly s p e c i a l i z e d p r a c t i t i o n e r s , i s concerned t h a t the tendency to c r e a t e new a l l i e d h e a l t h occupations seems to c o n ti n u e . The commission has c a l l e d f o r a 6 "concerted e f f o r t on th e p a r t o f e d u c a t o r s , p r o f e s s i o n a l a s s o c i a t i o n s and a c c r e d i t a t i o n bodies" (p. 177) , to seek a l t e r n a t i v e ways o f meet­ ing h e a l th manpower needs. In response to the expansion o f highly s p e c i a l i z e d p r a c t i t i o n e r s , various l e a d e r s in the h e a l th c are f i e l d (Blayney, 1982; Kinsing er, 1980; Lugenbeel, 1980) have c a l l e d f o r a l l i e d h e a l t h ed ucato rs to develop educational programming t h a t would allow a s t u d e n t to develop competencies in more than one a l l i e d h e a l t h occupational r o l e . This would prepare a h e a l th p r a c t i t i o n e r who would be able to fun ction in more than one categ o ry o f job d e s c r i p t i o n . Thus, the study was undertaken by t h i s r e s e a r c h e r to determine i f a d m i n i s t r a t o r s o f small h o s p i t a l s would employ a m u l t i p l e competency a l l i e d h e a l th p r a c t i t i o n e r . A h e a l th p r a c t i t i o n e r who would be prepared to "function in a v a r i e t y o f s e t t i n g s and e x e r c i s e a wide range o f s k i l l s " . (National Commission on A llie d Health Education, 1980:153) Statement of the Problem This study sought to answer the general q u e s t i o n : What i s the p o t e n t i a l f o r employment o f h e a l th c are p r a c t i t i o n e r s with m u ltip le competencies in small h o s p i t a l s in Michigan? One method proposed by le a d e r s in the f i e l d o f a l l i e d h e a l th education to provide more e f f e c t i v e u t i l i z a t i o n o f a l l i e d h e a l t h personnel i s to pr epare h ealth care providers in two or more h e a l th occupation a r e a s . The need f o r a m u l t i p l e competency in d iv id u a l has obvious im p lic a tio n s f o r i n s t i t u t i o n s which educate and t r a i n a l l i e d h e a l th practitioners. I f such i n s t i t u t i o n s a r e to provide employees to meet 7 changing human res o u r c e needs, then information must be gathered from h e a l th care a d m i n i s t r a t o r s reg ard in g the s p e c i f i c h e a l t h p r a c t i t i o n e r needs o f t h e i r r e s p e c t i v e i n s t i t u t i o n s . The National Committee on A llie d Health Education and A c c r e d it a ti o n o f the American Medical Asso­ c i a t i o n r e c e n t l y approved the c r e a t i o n o f a ta s k fo r c e to study the concept o f a m u l t i p l e competency a l l i e d h e a l t h e du cational program. Prospectiv e employers o f m u l t i p l e competency h e a l t h p r a c t i t i o n e r s are to be surveyed to a s c e r t a i n the employment p o t e n t i a l o f such individuals. Research Questions The r e s e a r c h e r was d i r e c t e d by the followin g q u e s t io n s : 1. Would a d m i n i s t r a t o r s o f small h e a l th c a r e f a c i l i t i e s choose job a p p l i c a n t s with m u l t i p l e competencies? 2. Do a d m i n i s t r a t o r s in some small h e a lth care f a c i l i t i e s avoid h i r i n g a m u l t i p l e competency h e a l t h p r a c t i t i o n e r ? 3. I f y e s , why? Do small h e a l th c are f a c i l i t i e s p r e s e n t l y u t i l i z e h e a l th p r a c t i t i o n e r s in more than one primary area o f r e s p o n s i b i l i t y ? 4. What a re the s k i l l a re a s in which m u l t i p l e competency h e a l th » p r a c t i t i o n e r s p r e s e n t l y serve? 5. What are the s k i l l a r e a s which a d m i n i s t r a t o r s o f small h e alth care f a c i l i t i e s p erceiv e a m u l t i p l e competency h e a lth care p r a c t i t i o n e r should possess? 5. Is t h e r e a r e l a t i o n s h i p between the bed c a p a c i t y o f the f a c i l i t y and th e d e s i r e to u t i l i z e a m u l t i p l e competency h e a lth p r a c t i t i o n e r ? 8 7. Is t h e r e a r e l a t i o n s h i p between the s i z e o f the population s e r v i c e area o f the h e a l t h c are f a c i l i t y and the d e s i r e to u t i l i z e a p r a c t i t i o n e r with a m u l t i p l e competency? 8. Do the a d m i n i s t r a t o r s o f small h e a l th c a r e f a c i l i t i e s have a p r e f e r r e d method f o r the e d ucational p r e p a r a t i o n o f m u lt i p le competency h e a l t h p r a c t i t i o n e r s ? 9. Do a d m i n i s t r a t o r s p r e f e r to see any change in the c r e d e n t i a l ­ ing p r a c t i c e s o f a l l i e d h e a l th p r a c t i t i o n e r s ? Need f o r the Study In the p a s t few y e a r s , the h e a l th c are d e l i v e r y system has w itn es­ sed a r a p i d p r o l i f e r a t i o n o f a l l i e d h e a l th s p e c i a l t i e s , each o f which has attempted to i d e n t i f y a unique r o l e f o r i t s e l f . As a consequence, th e r e appears to be i n s u f f i c i e n t u t i l i z a t i o n o f h e a lth care p e rs o n n e l. This f a c t o r co ntin u es to c o n t r i b u t e to the a d d i t i o n a l c o s t o f d e l i v e r i n g h e a l th c a r e . There i s evidence o f i n t e r e s t in a movement away from the narrow s p e c i a l i z a t i o n o f the p a s t toward a more g e n er alize d curriculum r e s u l t ­ ing in the p r e p a r a t i o n o f a person in h e a lth c are to perform in more than one competency a r e a . In the Future o f A l l i e d Health E ducation, the National Commission on A llie d Health Education s t a t e d : The outlook f o r s e r v i c e s and changing h e a l th manpower u t i l i ­ z a t i o n p a t t e r n s . . . p o i n t to an i n c r e a s in g need for personnel who can f u n ctio n in a v a r i e t y o f s e t t i n g s and e x e r c i s e a wide range o f s k i l l s . Moreover, the f a c t t h a t the f u n c tio n s o f many a l l i e d h e a l th p e rs o n n e l , indeed most p e r­ so n n e l, o v e rla p to a s i g n i f i c a n t e x t e n t makes the concept o f a g e n e r a l i s t both r a t i o n a l and f e a s i b l e . (1980:153) 9 The American Hospital Associa tio n (AHA) recommends t h a t s t u d i e s be done in each s t a t e to meet the a d d i t i o n a l needs o f h e a l t h care f a c i l i t i e s and workers. A needs assessment which in clud es ga th e ring data from employers i s considered to be the b a s i s o f sound c u r r i c u l a r revisions. A key spokesman f o r the AHA s t a t e s : Too many c u r r i c u l a a r e developed by the ed u cato rs and p r o f e s s i o n a l o r g a n i z a t i o n s , w itho u t s u f f i c i e n t i n p u t from the employer or independent p r a c t i t i o n e r . Job sta n dard s develop­ ed without employer i n p u t o f t e n d i s r e g a r d such major f a c t o r s as c o s t , p r o d u c t i v i t y , and job s a t i s f a c t i o n . (American Hospital A s s o c ia t io n , 1980:6) In th ese times o f economic c r i s i s and e s c a l a t i n g c o s t s , i t i s ne cessary t h a t e du cational i n s t i t u t i o n s take anoth er look a t curriculum c o n te n t to determine whether "or n o t changes must be made to meet the needs o f the employers o f v a ri o us h e a l th care i n s t i t u t i o n s . S i g n i f i c a n c e o f the Study The study was designed to measure the employment p o t e n t i a l o f a m u lt i p le competency h e a l th c a r e worker as a f i r s t s t e p toward educa­ t i o n a l program rea lig nm e n t to meet the employer s t a f f i n g needs in h o s p i t a l s of 100 bed c a p a c i t y o r l e s s in the S t a t e o f Michigan. The data from t h i s study w ill be o f primary i n t e r e s t to the S t a t e o f Michigan, the Michigan Hospital A s s o c ia t io n , various s t a t e l i c e n s i n g a g e n t s , schools o f A l l ie d Health within post -seco ndary i n s t i t u t i o n s , P rofe ssio n a l Org aniz ations and in d iv id u a l h e a l th c a r e workers. The da ta w i l l be reviewed by the Michigan Hospital Association (MHA) Manpower U t i l i z a t i o n Committee. The MHA i s aware of the employ­ ment s h o r ta g e s in many h e a l t h f a c i l i t i e s acro ss the s t a t e and o f a d m i n i s t r a t o r s ' problems as they attem p t to provide q u a l i f i e d h e a l th workers to meet p a t i e n t needs. 10 Health planning agencies may use the information from t h i s study to a s s i s t small h o s p i t a l s in long-range p lan n in g . There i s a g r e a t need f o r c a r e f u l comprehensive p lan nin g, but too o f t e n , small h o s p i t a l s lack the fin a n c e s to su p p ort such s t u d i e s . The ch alle n g e o f the 1980's in thes e i n s t i t u t i o n s i s to match h e a l th s e r v i c e s to the changing p op u latio n s. A m u l t i p l e competency person could be used in many are as and in varying combinations, depending on the s p e c i f i c need. S t a t e l i c e n s i n g boards and c e r t i f y i n g agencies may fin d these survey r e s u l t s use ful to exp lo re expanded job d e s c r i p t i o n s . The r e s i s t a n c e by p r o f e s s i o n a l o r g a n i z a t i o n s to d i s c u s s the m u l t i p l e competency concept has managed to keep most edu cational i n s t i t u t i o n s from e x p lo rin g the i d e a . As a r e s u l t , because o f the p r o t e c t i o n o f each p r o f e s s i o n a l o r g a n i z a t i o n d i r e c t e d toward i t s are a*o f knowledge, most c e r t i f y i n g boards o f the a l l i e d h e a lth occupations continue to move t h e i r o r g a n i z a t i o n s toward more s p e c i a l i z a t i o n . Data from the r e s e a r c h may be u t i l i z e d by educato rs a t various educational i n s t i t u t i o n s t h a t are seeking to modify e x i s t i n g programming to meet the needs o f c u r r e n t l y employed h e a l th c are p r a c t i t i o n e r s . By means o f a c on tin uing educational program, p r a c t i c i n g a l l i e d h e a lth p r o f e s s i o n a l s could expand t h e i r knowledge base and develop a d d it i o n a l occupational s k i l l a r e a s . Basic Assumptions f o r the Study This study was based upon the following assumptions: 1. There a re personnel needs which involve change in educational p r e p a r a t i o n which employers a re w i l l i n g to i d e n t i f y and r e p o r t . 11 2. A study o f t h i s n a t u r e , d i r e c t e d to a d m i n i s t r a t o r s in small and r u r a l h o s p i t a l s , would provide useful information about the p o t e n t i a l employment o f a m u l t i p l e competency h e a l th practitioner. 3. The respondents to a mailed survey in stru m e n t w ill be f o r t h ­ r i g h t , honest , and candid in t h e i r r e s p o n s e s . Terms and D e f in i t io n s D e f in i t io n s o f key terms used in t h i s study a r e provided f o r a common b a s i s o f un d e rstand ing . 1. Allied Health - A term g e n e r a l l y a p p lie d to occupations whose primary fu n c tio n i s to provide h e a l t h s e r v i c e s or to promote health. (National Commission A llie d Health Education, 1980:1) 2. A llie d Health Personnel The term a l l i e d h e a l th personnel in clu des i n d i ­ v id u a ls t r a i n e d a t the a s s o c i a t e , b a c c a l a u r e a t e , masters o r do cto ral degree level in h e a l th care r e l a t e d s e r v i c e s ( i n c l u d in g s e r v i c e s r e l a t e d to the i d e n t i f i c a t i o n , e v a l u a t i o n , and pr eventio n o f d i s e a s e s and d i s o r d e r s , d i e t a r y and n u t r i t i o n s e r ­ v i c e s , h e a l t h promotion, r e h a b i l i t a t i o n and he alth systems management), bu t who a r e not graduates o f schools o f medicine, o s t e o p a t h y , d e n t i s t r y , v e t e r i n a r y medicine, optometry, p o d i a t r y , c h i r o p r a c t i c , pharmacy o r nursing ( D e f i n i t i o n accepted by the National Commission on A llie d Health Education and the Board o f D irec to rs o f the American S o ciety o f A llie d Health P r o f e s s io n , 1980). 3. Competency - The a b i l i t y ( in c lu d in g knowledges, s k i l l s and/or a t t i t u d e s ) to perform a s p e c i f i c t a s k s u c c e s s f u l l y (als o called a s k i l l ). 12 4. C r e d e n t ia l s - That which gives t i t l e to b e l i e f o r confidence. In A l l i e d H e alth , i t i s used as an assurance o f q u a l i t y t h a t p r a c t i t i o n e r s a r e q u a l i f i e d to perform the r o l e s and f u n c t i o n s o f t h e i r o c c u p a tio n s. This can be done by e i t h e r l i c e n s i n g or c e r t i f i c a t i o n , which have been d e fi n e d by the U.S. Department o f H e alth , E ducation, and Welfare. A. (1978) Licensure The process by which an agency o f government g r a n t s permission to an ind ivid ua l to engage in a given occupa­ t i o n upon f i n d in g t h a t t h e a p p l i c a n t has a t t a i n e d the minimal degree o f competency necessary to ensure t h a t th e p u b l i c h e a l t h , s a f e t y , and w e l fa r e w i l l be reaso nably . well p r o t e c t e d . B. C ertification The pro cess by which a non-governmental agency o r p r o f e s s i o n a l o r g a n i z a t i o n g r a n t s r e c o g n i t i o n to an i n d iv id u a l who has met c e r t a i n predetermined q u a l i f i c a ­ t i o n s s p e c i f i e d by t h a t agency o r o r g a n i z a t i o n . 5. Hospital - In accord with the p r o v i s i o n s of Act 368, Public Acts of 1978, as amended, a h o s p i t a l i s : a f a c i l i t y o f f e r i n g i n p a t i e n t , o v e rn i g h t c a r e , and s e r v i c e s f o r o b s e r v a t i o n , d i a g n o s i s , and a c t i v e tr e a tm e n t o f an in d iv i d u a l with a m edica l, s u r g i c a l , o b s t e t r i c , c h r o n i c , o r r e h a b i l i t a t i v e c o n d itio n r e q u i r i n g the d a i l y d i r e c t i o n o r su p e r v i s i o n o f a p h y s i c ia n . The term does not in clude a h o s p i t a l l i c e n s e d , or o p erated by th e Department o f Mental Health ( D i r e c t o r y , Bureau o f H o s p i t a l s , Ja n u ary , 1981, p. 1) 6. Need - The gap between what i s and what ought to b e . (Kaufman and E n g lish , 1979:37) 13 7. Needs Assessment - A formal process f o r determining perceived gaps between p r e s e n t and d e s i r e d outcomes. A c r i t i c a l step to a s s u r e t h a t problem-solving process i s v a l i d , u s e f u l , and im p o rtan t. I t g a th e r s information about i n s t i t u t i o n s which a r e c u r r e n t l y in place and o p e r a t i n g (such as t r a i n i n g o r g a n i z a t i o n s , f e d e r a l o r s t a t e a g e n c i e s , school? o r school d i s t r i c t s ) and attem pts to i d e n t i f y gaps in s o c i e t a l s i t u a t i o n s to which a l t e r n a t i v e methods (such as education o r t r a i n i n g ) might be r e s p o n s i v e . (Kaufman and E n g lish , 1979:39) 8. M u ltiple Competency Health P r a c t i t i o n e r - A member o f a h e a l t h c a r e team who p oss esse s s k i l l s and knowledge from two o r more a l l i e d h e a l t h o c c u p a tio n s. Respiratory therapy. For example: Radiology/ (Nebraska Department o f Education, 1980:1) L im ita tio n s o f the Study This study was l i m i t e d by th ose problems r e l a t e d to a mailed survey q u e s t i o n n a i r e , g e n e r a l i z e a b i l i t y , and the type o f information gathered from the h o s p i t a l a d m i n i s t r a t o r s . 1. Only c h i e f a d m i n i s t r a t o r s were surveyed. ( I f employees had been s e n t t h e i n s t r u m e n t , the da ta might have been d i f f e r e n t ) 2. Since the p op u latio n f o r t h i s study were the c h i e f adminis­ t r a t o r s o f a l l h o s p i t a l s o f 100 bed c a p a c i t y o r l e s s in the S t a t e o f Michigan, the r e s e a r c h r e s u l t s may be g e n e r a l i z e a ble to only th ose h e a l t h c are f a c i l i t i e s in geographic are as which have s i m i l a r a l l i e d h e a l th manpower needs. 14 3. This study di d no t i n clu de q u e stio n s about the u t i l i z a t i o n o f p e rs o n n e l ; n e i t h e r did i t in clu de a t a s k analysis. 4. This study was n o t designed to pr ovide f u t u r i s t i c employ­ ment p r o j e c t i o n s . Summary o f Chapter This c h a p t e r c o n t a i n s a d e s c r i p t i o n o f the problems small h o s p i t a l s f ac e in s t a f f i n g of a l l i e d h e a l t h p e rs o n n e l . I t appears t h a t c u r r e n t p r a c t i c e s w it h in th e v a rio u s c r e d e n t i a l i n g agen cies a r e p r e s e n t i n g a b a r r i e r to a l l i e d h e a l t h a d m i n i s t r a t o r s as they a ttem p t to a l l e v i a t e s t a f f i n g s h o r ta g e s through t h e in n o v a tiv e and f l e x i b l e u t i l i z a t i o n of e x i s t i n g p e rs o n n e l. Various l e a d e r s in t h e a l l i e d h e a l t h f i e l d have s t a t e d t h a t they b e l i e v e t h a t t h e development o f a h e a l t h p r a c t i t i o n e r with m u l t i p l e competencies may be one s o l u t i o n to th e s t a f f i n g problems o f the small hospital. The a d m i n i s t r a t o r s o f such f a c i l i t i e s could b e n e f i t from being allowed to use t h e i r a l l i e d h e a l t h personnel to f u n c t i o n in two or more a l l i e d h e a l t h s p e c i a l t y a r e a s . Thus, th e study was undertaken to measure the employment p o t e n t i a l of a m u l t i p l e competency h e a l t h p r a c t i t i o n e r in small h o s p i t a l s in Michigan. The r e s e a r c h q u e s t io n s focus on t h e info rmation n ecessary f o r a l l i e d h e a l t h ed uca tio nal program p lan nin g. The primary goal o f the study was to determine whether a d m i n i s t r a t o r s in small h o s p i t a l s in Michigan p e rc e iv e a m u l t i p l e competency p r a c t i t i o n e r to be an a l t e r n a ­ t i v e to conventional a l l i e d h e a l t h s t a f f i n g p r a c t i c e s . 15 Overview of Other Chapters In Chapter I I , t h e p e r t i n e n t l i t e r a t u r e i s reviewed. The f i r s t s e c t i o n o f t h e c h a p t e r d e a l s with t h e c r e d e n t i a l i n g o f a l l i e d h e a l th p e rso n nel. Se c tio n two e xp lore s th e p o t e n t i a l use o f a m u l t i p l e competency h e a l t h p r a c t i t i o n e r . The t h i r d s e c t i o n e x p la in s the importance o f a needs assessment as a necessary tool f o r e f f e c t i v e curriculum d e s i g n , and t h e l a s t s e c t i o n i s r e l a t e d t o survey r es ea r ch methodology. Chapter I I I c o n ta in s a d e s c r i p t i o n o f t h e r e s e a r c h procedures used to g a t h e r inform ation concerning t h e employment p o t e n t i a l o f m u l t i p l e competency personnel in small h o s p i t a l s in Michigan. This in cludes the methods used f o r s e l e c t i n g t h e p o p u l a t i o n , the procedures f o r developing t h e survey in s t r u m e n t , and an overview o f the tr e a tm e n t o f th e d a t a . Chapter IV c o n ta in s the f i n d i n g s with an a n a l y s i s o f the data gath ered from the a d m i n i s t r a t o r s . Chapter V c o n ta in s a summary o f t h e r es ea r ch f i n d i n g s , c o n c lu sio n s, recommendations, and i m p l i c a t i o n s f o r f u t u r e r e s e a r c h . In a d d i t i o n , the r e s e a r c h e r p r e s e n t s some r e f l e c t i o n s on t h i s study and i t s f i n d i n g s . Chapter I I REVIEW OF THE LITERATURE The review o f the l i t e r a t u r e i s or ganized under fo ur major head­ i ngs: 1) C r e d e n t ia l in g o f a l l i e d h e a l t h p r a c t i t i o n e r s ; 2) competency h e alth p r a c t i t i o n e r s ; 3) curriculum d esign; and 4) Multiple Needs assessment as a b a s i s o f Survey r e s e a r c h methodology. C r e d e n tia lin g o f A l l ie d Health P r a c t i t i o n e r s The c r e d e n t i a l i n g o f a l l i e d h e a l t h p r a c t i t i o n e r s i s divid ed i n to two s e c t i o n s . Section 1 reviews t h e h i s t o r i c a l development o f the c r e d e n t i a l i n g p r o c e s s , and Section 2 w i l l e x p lo r e c r e d e n t i a l i n g and i t s impact upon c u r r e n t a l l i e d h e a l th employee u t i l i z a t i o n . Se ction I : H i s t o r i c a l Development. The following opposing s t a t e ­ ments by two key spokesmen in n a tio n a l h e a l t h c are a r e i n d i c a t i v e of the controversy surrounding the whole are a o f a c c r e d i t a t i o n / c r e d e n t i a l i n g o f f a c i l i t i e s and personnel in providing h e a l t h c a r e s e r v i c e s to the p u b l ic . P rofe ssor Nathan Hersey, r e s e a r c h p r o f e s s o r o f Health Law a t 4 the U n iv e rs ity of P i t t s b u r g h , w r i t e s : The major e f f e c t o f our mandatory l i c e n s i n g system o f p r o f e s ­ siona l and occupational s p e c i a l i s t s in the h e a l t h f i e l d i s to e s t a b l i s h a r i g i d c a t e g o r i z a t i o n o f personnel t h a t tends to i n t e r f e r e with the o r g a n i z a t i o n o f s e r v i c e s to meet the demand o f p a t i e n t s e r v i c e s . (1964:1) An opposing view o f c r e d e n t i a l i n g i s held by J . W. Cashman, a noted Health Systems Analyst, when he s t a t e s : 16 17 L ic en su re, c e r t i f i c a t i o n and a c c r e d i t a t i o n have b a s i c a l l y s i m i l a r o b j e c t i v e s : to e s t a b l i s h sta nd ard s o f q u a l i t y f o r medical c are s e r v i c e s , and through a process o f i n s p e c t i o n , e d u c a tio n , and c o n c i l i a t i o n , to encourage and a s s i s t i n s t i t u t i o n s to meet and maintain the stan d ards and improve the q u a l i t y o f c a r e they p r o v id e . (1967:26) Since the c r e d e n t i a l i n g process i s viewed as a major c o n s t r a i n t upon the v e r s a t i l e use o f a l l i e d h e a l t h p e r s o n n e l , a review o f the l i t e r a t u r e was made to explo re the h i s t o r i c a l development o f the credentialing issue. I t i s important to understand how the c r e d e n t i a l - ing process has become so i n f l u e n t i a l in mandating the q u a l i f i c a t i o n s an a l l i e d h e a l t h worker must p o s s e s s . A spokesman f o r the American Hospital Asso cia tio n (AHA) a ddre ss es the c r e d e n t i a l i n g i s s u e when he w r i t e s about the c o n tr o l c r e d e n t i a l i n g has gained over the t h i r d p a rt y payment o f s e r v i c e s to h o s p i t a l s . A r e c e n t r e p o r t issue d by th e Council o f Human Resources s t a t e s : The economic e f f e c t s o f l i c e n s i n g laws f o r h e a l t h and o t h e r occupations must be noted. The a n a l y s i s o f in creased h o s p ita l c o s t s o f f e r s some i n d i c a t i o n o f the e f f e c t o f s a l a r y demands where t h e r e i s l e g i s l a t i v e r e c o g n i t i o n o f h e a lth oc cu p a ti o n s. Since t h i s i s an era o f f u n c t i o n a l and knowledge s p e c i a l i z a t i o n , the time may come soon when an i n d iv id u a l will need f o u r or f i v e l i c e n s e s to perform a l i m i t e d s e r v i c e and hi s s a l a r y demands w ill i n c r e a s e a c c o rd ing ly i f p r e s e n t tren ds a r e follow ed. (American Hospital A s s o c ia t io n , 1980:4) The e a r l i e s t e f f o r t a t p u b l ic r e g u l a t i o n o f h e a l t h c a r e in the United S t a te s came in the form o f l i c e n s i n g p h y s i c i a n s . Shryrock in Medical Licensing in America, 1650 to 1965, found t h a t in 1649 in the Province o f Mass achusetts, b a re ly twenty ye ars a f t e r i t s o r i g i n a l s e t t l e m e n t , physicians or o t h e r s "who were employed a t any time about the body o f men, women o r c h i l d r e n , f o r the p r e s e r v a t i o n o f l i f e or h e a l t h " , were l i c e n s e d . No such persons were to p r a c t i c e "without the advice and consent o f such as a r e s k i l l f u l in the same a r t ( i f such may 18 be had) o r a t l e a s t some o f the w i s e s t and g r a v e s t then p r e s e n t . " Those who ignored the r e g u l a t i o n could be fin ed by th e c o u r t . (19 67: i i ) Nearly 160 ye ars passed between passage o f th e f i r s t l i c e n s i n g law in New York in 1760 and 1917 when th e l a s t s t a t e , Alaska, took a c t i o n . (Somers, 1969:77) Of the e stim a te d 3,500 p h ysic ia n s in the United S t a t e s in 1775, only 400 held medical d e g re e s . S u b s t a n t ia l changes were not made in the p r e p a r a t i o n o f p h y sic ia n s and the q u a l i t y of medical education u n t i l well i n to the t w e n ti e t h c e n t u r y . (G oldstein & Horowitz, 1977:25) By the beginning o f th e t w e n ti e t h c e n t u r y , the American Medical Associa tio n (AMA) was becoming concerned about the p r o l i f e r a t i o n o f inadequate medical sc hools and the poor s t a t e o f b a sic medical educa­ tion for physicians. The AMA then began to e x e r t a r o l e in demanding q u a l i t y education and volunte ered to r a t e medical sc h o o l s , placin g them in t h r e e c a t e g o r i e s on the b a s i s o f performance. This move was met with g r e a t h o s t i l i t y by the p r o f e s s i o n and the s c h o o l s ; however, the Carnegie Foundation stepped in to su pport th e p o s i t i o n o f the AMA on q u a l i t y education and commissioned Abraham Flexnor, a non-medical educa tor to do a study o f medical e d u c a ti o n . F l e x n o r 's r e p o r t was published in 1910 a f t e r he v i s i t e d every medical school in the United S t a t e s and Canada. In his book, the Flexnor Re port, i n t h e c h a p t e r t i t l e d R eco n s tru c tio n , he r a i s e s q u e stion s concerning the r i g h t s of s t a t e s to r e g u l a t e medical ed u ca tio n : 19 . . . the community through r e g u l a t i o n unde rtakes to abridge the freedom o f p a r t i c u l a r i n d i v i d u a l s to e x p l o i t c e r t a i n c o n d it i o n s f o r t h e i r personal b e n e f i t . S o c i e t y f o r b i d s a company o f p h y sic ia n s to pour o u t upon th e community a horde o f i l l - t r a i n e d p h y s i c i a n s . Their l i b e r t y i s indeed c l i p p e d . Reorganization along r a t i o n a l l i n e s involves the s t r e n g t h e n ­ i n g , n o t the weakening o f democratic p r i n c i p l e s , because i t tends to provide th e c o n d it i o n s upon which w e l l- b e in g and e f f e c t u a l l i b e r t y depend. (1910:142) Somers, (1969:232) a medical s o c i o l o g i s t c i t e s the p u b lis h in g o f th e Flexnor Report as one o f t h e " g r e a t d a te s in r e c e n t h i s t o r y o f medical c a r e " . The Flexnor Report on medical education marked the beginning o f t h e e ra o f s c i e n t i f i c medicine and o f i n s t i t u t i o n a l medicine. This study h i g h l i g h t e d t h e need f o r reform and generated p ub lic concern and a c t i o n toward improving the poor s t a t e o f medical schools. Goldstein & Horowitz (1977) b e l i e v e the Flexnor Report not only r e s u l t e d in improved education f o r ph y sic ia ns and in b e t t e r h o s p i t a l f a c i l i t i e s , b u t a l s o brought a decrea se in the p h y s i c ia n / patient ra tio . The end r e s u l t o f the r e p o r t was AMA's su pport f o r a system of s e l f - r e g u l a t i o n t h a t ended in t h e a c c r e d i t a t i o n of medical sc h o o l s . S t a t e l e g i s l a t u r e s l a t e r began e s t a b l i s h i n g medical p r a c t i c e a c t s which r e q u i r e d gradu atio n from an a c c r e d i t e d school as t h e b a sic q u a l i f i c a t i o n to s i t f o r the s t a t e ph y sicia n l i c e n s u r e exam ination. In 1913 the AMA Council o f Medical Education began i n s p e c t i n g h o s p i t a l s and su b seq u en tly published i t s l i s t o f h o s p i t a l s approved f o r r e s i d e n t training. The f i r s t involvement o f t h e American Medical A sso c ia tio n in a c c r e d i t a t i o n o f programs f o r h e a l t h c a r e workers, o t h e r than p h ysic ia n s came in 1932 when they agreed to c o o perate with occu pational t h e r a p i s t s . Through th e ne xt two de cades, fo u r more programs were added. 1960's and 1970's saw a p r o l i f e r a t i o n o f a c c r e d i t e d programs. The Of the 20 27 s e t s o f E s s e n t i a l s f o r Program A c c r e d i t a t i o n developed by t h e Com­ m i t t e e on A l l i e d Health A c c r e d i t a t i o n and Education (CAHEA) s i n c e 1930, "22 p e rc e n t were adopted b efore 1960, 22 p e rc e n t during th e 1960‘s and 56 p e rc en t s i n c e 1970." (Hoistrom, 1976:4) With t h e advent o f more h e a l t h p r a c t i t i o n e r s b esides th e r o u t i n e p h y s i c i a n s , nurse s and p h a rm a c ists, p r o f e s s i o n a l o r g a n i z a t i o n s began to demand more autonomy in t h e i r education and in s e t t i n g t h e i r own pro­ fessional credentialing standards. The r a t i o o f p h y sic ia n s and o t h e r a l l i e d medical workers, as they were then c a l l e d , was changing. In 1967 the American S o ciety o f A l l i e d Health p r o f e s s i o n s was formed to provide a forum f o r a l l o f th e a l l i e d h e a l t h workers to come t o g e t h e r to d isc u ss e d u c a tio n , p u b l ic and p r i v a t e a c c r e d i t a t i o n , c l i n i c a l f a c i l i t i e s and the r o l e o f t h e independent p r a c t i t i o n e r . (Holder, 1981) As a l l i e d h e a l t h moved i n to a more co hesive u n i t , the AMA began to c o l l a b o r a t e with the i n d iv id u a l o r g a n i z a t i o n to comprise the " l a r g e s t a c c r e d i t i n g consortium in the United S t a t e s with r e s p e c t to the number of p r o f e s s i o n a l o r g a n i z a t i o n s , programs and s t u d e n ts g r a d u a t e d . " A l l i e d Health Education D i r e c t o r y , 1979:10) (The In c o l l a b o r a t i o n with "47 medical s p e c i a l t i e s and a l l i e d h e a l t h o r g a n i z a t i o n s , and with th e numerous review committees, CAHEA, o f t h e AMA, a c c r e d i t s programs f o r 25 a l l i e d h e a l th o c c u p a ti o n s ." Some o f the c r i t i c i s m d i r e c t e d a t t h e whole process o f a c c r e d i t a ­ t i o n / c r e d e n t i a l ing i s d i r e c t e d toward t h e AMA and t h e i r heavy in v olv e­ ment in the p r o c e s s . But t h e r e a re a ls o o t h e r f a c t o r s in the c u r r e n t s t a t u s of a c c r e d i t a t i o n which a r e cause f o r concern. McNulty s t a t e s p a r t o f t h e fragm enta tion and "the f r a y i n g around the edges" o f the a c c r e d i t a t i o n mechanism i s due t o : 21 1) th e s t r u g g l e o f p r o f e s sio n a l o r g a n i z a t i o n s to gain inde­ pendence f o r them se lves, 2) t h e move i n to s p e c i a l i z a t i o n and the l a r g e i n c r e a s e in numbers o f th e types o f h e a l th o c c u p a tio n s, and 3) i n t e r e s t o f t h e government in p r o t e c t i n g and c o n t r o l l i n g Medicare and Medicaid to th e p o i n t o f becom­ ing i n c r e a s i n g l y involved in monitoring s e r v i c e s rendered in education and in s e t t i n g c r i t e r i a f o r sta nd ard s o f p r a c t i c e . (1980:66) The area o f i n c r e a s i n g s p e c i a l i z a t i o n o f the new and emerging occupa­ t io n s i s o f v i t a l concern to a l l h e a l t h workers. This movement toward s p e c i a l i z a t i o n i s causing h e a l t h c a r e c o s t s t o e s c a l a t e as new s p e c i a l i s t s emerge and t h i r d p a rt y payers a ttem p t to mandate who may perform s p e c i f i c d u t i e s . Cohen w r i t e s : perhaps more c r i t i c a l than the number o f p hy sic ia n s i s the f a i l u r e w it h in t h e system to r e g u l a t e type and number o f s p e c i a l i s t s , t h e i r geographic l o c a t i o n . . . No s i n g l e agency has y e t accepted r e s p o n s i b i l i t y f o r determining the type and number o f s p e c i a l i s t s and a l l i e d h e a l th workers needed. (1977:26) Martin (1980:2) s t a t e s t h a t in a l l i e d h e a l t h t h e r e has been a g r e a t variety of sp e c ia liz a tio n . "Often t h i s s p e c i a l i z a t i o n i s based on such th in g s as t h e d isc o very o f a new tec h n iq u e , a tr e a tm e n t m odality , a new discovered d i s e a s e , a new machine, o r a new a s s i s t a n t f o r one o f the ph ysicia n s p e c i a l t i e s . " P e l l e g r i n o , one o f the n a t i o n ' s keenest spokesman f o r t h e h e a l t h p r o f e s s i o n , sums up the c o n f l i c t s and problems in he alth care manpower t h i s way: The re a l i s s u e i s how to bring about some convergence in f u n c t i o n and numbers. The p r e s e n t course o f unguided p ro­ l i f e r a t i o n i s s o c i a l l y untenable and f i s c a l l y unsu pportable. (1977:27) As a l l i e d h e a l th employees have i n c r e a s e d , so have the problems of c r e d e n t i a l i n g such employees. The i s su e s of c r e d e n t i a l i n g i s now viewed by many as a primary cause o f in creased h o s p i t a l c o s t s . Through 22 the c r e d e n t i a l i n g p r o c e s s , h o s p i t a l s a re mandated by t h i r d pa rty payers to use only employees with c e r t a i n c r e d e n t i a l s f o r c e r t a i n functions. In o r d e r to p r o t e c t the p u b l i c , "the h e a l th p r o f e s s i o n s have be­ come obsessed with c r e d e n t i a l s " . (M artin, 1980:10) In a d d i t i o n to the a c c r e d i t a t i o n o f edu ca tion al programs, they turned to l i c e n s u r e by the s t a t e and c e r t i f i c a t i o n by the p r o f e s s i o n s . Licensure was a public s e c t o r fu n ctio n in c o n t r a s t to a c c r e d i t a t i o n which was a p r i v a t e s e c t o r function. Although l i c e n s u r e was accomplished through examinations gen­ e r a l l y prepared by n o n -ed u c ato rs, the r i g h t to take an exam was based on completion o f an educational program t h a t was a c c r e d i t e d . This combination e s t a b l i s h e d the precedent f o r p r i v a t e a c c r e d i t a t i o n to se rv e a pu b lic f u n c t i o n . (Martin, 1980:18) C e r t i f i c a t i o n was l a t e r developed by the p r o f e s s i o n a l o r g a n i z a t i o n s to examine a h e a lth c are worker f o r the competence t h a t i d e n t i f i e d a sp ecialist. "The a l l i e d h e a l th p ro f e s s i o n s followed the medical school with t h ree l a y e r s o f c r e d e n t i a l i n g ; namely, a c c r e d i t a t i o n , l i c e n s u r e and certificatio n ." ( M artin, 1980:12) Many p r o f e s s i o n a l o r g a n i z a t i o n s pro­ moted l e g i s l a t i o n to d e f i n e in d e t a i l the are a o f p r a c t i c a l competence and the scope o f c are to be p r a c t i c e d by each group. The complex system o f c r e d e n t i a l i n g r e g u l a t i o n in h e a l th c a r e , while f o s t e r e d by the p r o f e s s i o n s , received sa n c t i o n o f government through s t a t e and f e d e r a l laws. As new p r o f e s s i o n a l groups developed e x p e r t i s e , they have demanded i n c r e a s i n g a u t h o r i t y to govern t h e i r educational e x p e r ie n c e , and t h e i r p r o f e s sio n a l competence. They have used the whole c r e d e n t i a l i n g process to in c r e a s e wages and improve t h e i r public image. (Goldst ein & Horowitz, 1977) This " i n t e r - p r o f e s s i o n a l 23 fragm enta tion" o f h e a l t h care e d u c a ti o n , a c c r e d i t a t i o n and o t h e r forms o f c r e d e n t i a l i n g a ls o has led to open c o n f l i c t s between t h e p r o f e s s i o n s . (K i n s i n g e r, 1980:13) Se ction I I : The C urrent S t a t e o f C r e d e n t i a l i n g . The fed e ral government has s h i f t e d i t s emphasis away from th e production o f more manpower t o solving t h e problem o f geographical and p r o f e s s i o n a l mal­ d i s t r i b u t i o n o f manpower. (Ruhe, 1980) A concensus o f opinion i s forming t h a t the c u r r e n t laws o f l i c e n s u r e o f h o s p i t a l personnel i s o b s o l e te and more o f a "hindrance than a h e l p . " ( C l a r k , 1980) ( K in sin g e r, 1973) The whole dilemma o f c r e d e n t i a l i n g a f f e c t s a l l h o s p i t a l s , b u t the sm a ll, r u r a l h o s p i t a l has p a r t i c u l a r problems in terms o f s a l a r i e s , r e c r u i t i n g and r e t a i n i n g c r e d e n t i a l e d p r a c t i t i o n e r s . Friedman, i n t e r ­ viewing small h o s p i t a l a d m i n i s t r a t o r s , w r i t e s about t h e i r concerns: I f something i s n ' t done t h e p r o l i f e r a t i o n o f t h e s p e c i a l t y groups w ill mean t h e demise o f t h e small h o s p i t a l . I t h in k people advocating high l e v e l s o f s p e c i a l i z a t i o n a re simply unaware o f what r u r a l America i s l i k e . . . In terms o f the claim t h a t more highly t r a i n e d and educated personnel ensure b e t t e r q u a l i t y j u s t does not add up. None o f t h e h o s p i t a l s in our system have ever been sued and i f our c a r e had been so poor I am su r e we would have by now . . . From an employer's p o i n t o f view, I have seen no c o r r e l a t i o n between e f f e c t i v e outcome and t h e c r e d e n t i a l s t r e n d . There i s no documentation o f whether a p e r s o n ' s work i s b e t t e r and w ill continue to be b e t t e r because he holds a d egre e. There has been no study t h a t has proven t h a t a l l the c r e d e n t i a l i n g r e s u l t s in b e t t e r p a t i e n t c a r e . (1981:48-49) Thus, c r e d e n t i a l i n g i s r e s t r i c t i n g t h e use o f personnel and prev entin g small h o s p i t a l s from so lvin g t h e i r own problems such as " c o r r e c t i o n of high tu r n o v e r r a t e s , jo b d i s s a t i s f a c t i o n , r e l a t i v e l y low wages and l i m i t e d upward m o b i l i t y . " (G oldstein & Horowitz, 1977:12) 24 At a r e c e n t Forum on National A c c r e d i t a t i o n o f A l l i e d Health Education, Mr. William C u l b e r t s o n , an a d m i n i s t r a t o r o f a small h o s p i t a l , recounted the following sequence o f e vents in volv ing th e c e r t i f i c a t i o n f o r emergency s e r v i c e s : Let me t e l l you about a problem in Ohio and what problems a re developing and what I t h i n k w i l l e v e n t u a l l y happen because o f the c e r t i f i c a t i o n p r o c e s s . About f i v e o r s i x y e a r s ago, the fed e ral government gave t h e s t a t e money to e s t a b l i s h some type o f emergency medical s e r v i c e s . Here i s what happened. People r i d i n g in t h e ambulances as v o l u n t e e r s had to be c e r t i f i e d in a 90-hour t r a i n i n g program t o be an EMT. A second program running 500 hours was in tr o d u c e d . The p e r ­ son i s then q u a l i f i e d as a paramedic and can do c e r t a i n procedures not covered in EMT t r a i n i n g . What has happened t o t h e "good Samaritan" who used to help in emergency s i t u a t i o n s ? His s t a t u s i s now q u e s t i o n a b l e . I f an EMT answers your c a l l l i f e t h a t only a paramedic tro u b le ? Proba bly, i f t h e though you would have died and does something to save your i s supposed t o do, i s he in r e s u l t s a r e not p e r f e c t , even i f he h a d n ' t t r i e d t o be h e l p f u l . Now, a f t e r f i v e y e a r s , EMT's have to be r e c e r t i f i e d every t h r e e y e a r s . Local squads a re having t r o u b l e because i t again r e q u i r e s 27 hours o f t r a i n i n g and a l l squad members' o r i g i n a l c e r t i f i c a t e s d o n ' t need to be renewed a t th e same time. In most i n s t a n c e s , t h e s e r v i c e has been s t a f f e d by v o l u n t e e r s , b u t in c i t i e s where the volume o f s e r v i c e w a r r a n t s , i t has been s t a f f e d with paid employees, u s u a l l y paramedics. With the t i g h t e n i n g up o f t h e c e r t i f i c a t i o n p r o c e s s , we w ill probably see v o l u n t e e r departments going under and th e p u b l ic demanding a paid s e r v i c e . In ru ral a r e a s , where t h e r e i s a 15 to 30 thousand po p ulation in a county, what do you t h in k the response time would be i f t h e r e i s only one squad in the county? The c o s t o f 365-day, 24-hour-a-day s t a f f i n g i s e stim ate d to exceed $150,000 p e r squad. 25 Because o f th es e problems, un les s the r u l e s a r e changed, I t h in k we w ill see a demise o f v o l u n te e r programs. The r e s ­ ponse time in many a r e a s w ill i n c r e a s e d r a m a t i c a l l y . I f and when somebody a r r i v e s , you w i l l probably be b e t t e r cared f o r . The c o s t o f h e a l t h c a r e w i l l i n c r e a s e . The c e r t i f i c a t i o n pr ocess seems to be most importan t in the h e a lth c a r e f i e l d ; i t has been a bonanza f o r the e d u c a t o r s ; and probably the b i g g e s t a l l y i s the medical m a l p r a c t i c e s i t u a t i o n t h a t e x i s t s in the United S t a t e s today. ( C u lb e r tso n : 1980:157-158) In 1977, the National Commission of Health C e r t i f y i n g Agencies (NCHCA) was formed as a v o l u n ta r y o r g a n i z a t i o n to a tt e m p t to deal with t he complex problems o f p rep a rin g and c e r t i f y i n g h e a l t h c a r e p e rs o n n e l . The agency recommends case monitoring o f the Reagan Adm inistratio n as i t a tte m p ts to d e r e g u l a t e h e a l t h c a r e . Would d e r e g u l a t i o n mean an end to r u l e o f law; l i c e n s u r e , a n t i t r u s t and c i v i l r i g h t s laws? Each p r o f e s s i o n a l group must monitor l e g i s l a t i o n c a r e f u l l y to p r o t e c t t h e i r interests. A commission r e p o r t concludes: Deregulation o f h e a l t h w i l l occur slowly and may only margin­ a l l y a f f e c t the system. I n ste a d o f d i r e c t i n g h o s p i t a l a d m i n i s t r a t o r s who to h i r e f o r s p e c i f i c f u n c t i o n s , the government w ill allow a d m i n i s t r a t o r s t h e i r own b e s t judgments as o u t l i n e d in v o l u n ta r y a g e n c i e s , such as th e J o i n t Commis­ sion on A c c r e d i t a t i o n o f h o s p i t a l s . (1980:i i i ) Besides the economic changes f o r e c a s t , t h e r e a re o t h e r i s s u e s being d iscu ssed on the n a ti o n a l scene r e l a t i n g to the whole a c c r e d i t a t i o n / c r e d e n t i a l i n g pro ce ss . 1. How to measure the competence o f an i n d i v i d u a l . (NCHCA B u l l e t i n , 1980:3) Licensure alo ne does not gu arantee competence. (AHA Guidelines on l i c e n s u r e o f Health Care Personnel, 1980) 2. I n s t i t u t i o n a l a c c r e d i t a t i o n - a l l o f the g rad uates o f c e r ­ t a i n ed u ca tio n al i n s t i t u t i o n s would be considered competent and t h e i r c r e d e n t i a l s would be a u to m a t i c a ll y accepted with no f u r t h e r exam ination. Romer,(1974) s t a t e s 26 the b e s t p r o t e c t i o n of t h e q u a l i t y o f h e a lth personnel i s no t l i c e n s u r e , c e r t i f i c a t i o n o f a c c r e d i t a t i o n , but r a t h e r educ ational p r e p a r a t i o n , both academic and practical. 3. I n s t r u c t i o n a l l i c e n s u r e - Personnel l i c e n s u r e and l i c e n s u r e o f a c l i n i c a l c are f a c i l i t y could merge i n to a s i n g l e r e g u l a t o r y program governing both the p rov isio n o f personal h e a l t h and medical s e r v i c e s . (Somers, 1969; Friedman, 1981) 4. How o f t e n should l e g i s l a t i v e bodies review the laws and sugge st r e v i s i o n to r e f l e c t the c u r r e n t p r o f e s sio n a l or occupational requirements o f an e n t r y level h e a l th care p r a c t i t i o n e r . (Kinsin ger, 1980) A major component in the e f f o r t to in tr o d uc e g r e a t e r pu b lic a c c o u n t a b i l i t y i n to the r e g u l a t i n g process i s the c r e a t i o n o f a mech­ anism f o r c o o r d i n a t i n g , a d v i s i n g , mediating and reviewing fu n ctio n s r e l a t e d to h e a l t h p e rso n nel. Because o f the c o n tr ov e rsy surrounding the whole issu e o f a l l i e d h e a l th a c c r e d i t a t i o n / c r e d e n t i a l i n g , no s i n g l e summary state m ent o f the review o f l i t e r a t u r e would s u f f i c e . The whole f i e l d o f h e a l th care i s dynamic and many diverg ing opinions view the 1980's as a decade o f convergence o f i d e a s . The AHA Council on Human Resources (1981:6) commenting on the c u r r e n t s t a t e o f a l l i e d h e a l th c r e d e n t i a l i n g sa ys: "Licensure laws should c o n t r i b u t e sound s o l u t i o n s and should not s u b s t i t u t e o b s t a c l e s to the d e l i v e r y o f h e a l th c a r e . " This s t a t e s s u c c i n c t l y what should be the ideal r o l e o f the c r e d e n t i a l i n g process of each h e a l th c are p r a c t i t i o n e r . ' Multiple Competency Health Care Workers A thorough review o f th e l i t e r a t u r e revealed a pa u city of informa­ t i o n concerning the use of m u l t i p l e competency h e alth c are personnel in t o d a y 's system o f h e a l th c a r e . Munroe and Schumann, w r i t i n g about small h o s p i t a l s ' need to s u r v i v e , provide new ideas concerning the d i s t r i b u t i o n , r e c r u i t m e n t , r e t e n t i o n and u t i l i z a t i o n o f p e rs onnel: 27 In th e f u t u r e , h o s p i t a l s w ill need to use n u r s e s , p h ysic ia n s a s s i s t a n t s and o t h e r a l l i e d h e a l t h p r o f e s s i o n s in inn o vativ e ways. Many h o s p i t a l s w ill need to use multi-competency t e c h n i c i a n s t o supplement a v a i l a b l e personnel in departments such as l a b o r a t o r y , r a d i o l o g y , ECG, physical th era p y and r e s p i r a t o r y t h e r a p y . (1980:101) In a speech on t h e changing t r e n d s in h e a l th c a r e , Kinsinger s t a t e s : Narrowly t r a i n e d t e c h n i c i a n s have m u l t i p l i e d and g r e a t new numbers o f .personnel have been added t o the n a t i o n ' s manpower. I t i s e a s i e r to develop a new occupation than to modify one which a lr e a d y e x i s t s . A developing idea i s to experiment with curriculum t h a t o f f e r s t h e a l l i e d h e a l th g rad u a te m u l t i ­ ple competencies. (1980:11) The American Hospital A s so c ia tio n has developed a t a s k f o r c e to study the u t i l i z a t i o n o f m u l t i p l e competency h e a l t h c a r e workers. In a d is c u s s io n with Clark, Chairman o f the Task Force, t h i s r e s e a r c h e r asked what were the r e s u l t s o f a nation-wide survey t o study the need f o r m u l t i p l e competency personnel.. He r e p l i e d : The need f o r multi-competency, o r m u l t i - s k i l i e d a l l i e d h e a l th p r a c t i t i o n e r s has become i n c r e a s i n g l y a p parent in underserved small r u r a l h o s p i t a l s , neighborhood c l i n i c s , and p r i v a t e p r a c t i c e s e t t i n g s where a small number but wide v a r i e t y o f m edically r e l a t e d t a s k s a r e performed. The a l t e r n a t i v e o f employing s i n g l e - s k i l l e d a l l i e d h e a l t h p r o f e s s i o n a l s i s i n f e a s i b l e , p r i m a r i l y because o f d i f f i c u l t i e s in r e c r u i t i n g and r e t a i n i n g q u a l i f i e d p r a c t i t i o n e r s , e i t h e r because i n s u f f i c i e n t work volume makes the s a l a r y paid a s i n g l e ­ s k i l l e d p r a c t i t i o n e r i n s u p p o r ta b le or because t h e volume o f work i s i n s u f f i c i e n t to provide job s a t i s f a c t i o n o r p r o f e s ­ sional challe ng e f o r s i n g l e - s k i l l e d p r a c t i t i o n e r s . (Personal Communication, June 7, 1981) A study done by t h e American Medical A sso c ia tio n and th e American Academy o f Family P r a c t i c e and r e p o r t e d by Clark surveyed randomly chosen small h o s p i t a l and p hy sic ia n s o f f i c e s na ti o n -w id e. The con­ c lu s io n s o f the study i n d i c a t e a s t r o n g , developing i n t e r e s t in the concept o f a m u l t i p l e competency worker. 28 These s t u d i e s i n d i c a t e t h a t multi-competency t e c h n i c i a n s are a v i a b l e and important component o f th e h e a l t h - c a r e d e l i v e r y team. They a r e mainly employed by s m a l l , r u r a l h o s p i t a l s with fewer than 100 beds and by one and two p h y sic ia n p r a c t i c e s . The most common methods o f t r a i n i n g t e c h n i c i a n s c o n s i s t of o n - t h e - j o b t r a i n i n g in the h o s p i t a l s and p r e c e p t o r i a l t r a i n ­ ing by p h y s i c i a n s , p a r t i c u l a r l y in t h e r u r a l s e t t i n g . H o s p ita ls and p hysicia ns noted t h a t they would c o n s i d e r h i r i n g t e c h n i c i a n s i f they were a v a i l a b l e ; 50% of the r e p o r t ­ ing p hy sic ia n s noted t h a t multi-competency t e c h n i c i a n s a r e not r e a d i l y a v a i l a b l e . (1980:6) Clark c o n t i n u e s , th e "bottom l i n e " shows t h a t i t i s f i n a n c i a l l y more f e a s i b l e to h i r e th es e t e c h n i c i a n s , and a l s o t h a t t h e r e i s not always enough work to keep two l ic e n s e d personnel busy in a small h o s p i t a l or physician's o f f i c e . Performance a r e a s most f r e q u e n t l y noted by respondents c o n s i s t e d o f : Nursing ( o f f i c e ) , l a b o r a t o r y , e le c t r o c a r d i o g r a m , medical 1 recor ds (in su r a n c e forms, e t c . ) , p a t i e n t e d u c a tio n , v i s i o n t e s t i n g , x - r a y , pulmonary f u n c t i o n t e s t i n g , and audiometry. Additional r e s e a r c h w ill be necessary to d e l i n e a t e the t a s k s , develop a p r o f i l e and c r e a t e a d e f i n i t i v e job d e s c r i p t i o n f o r the multi-competency t e c h n i c i a n s . (1980:7) In a l e t t e r o f in q u ir y by the AMA s e n t to v ario us s t a t e medical s o c i e t i e s to a s c e r t a i n t h e i r pe rc ep tio n o f the need f o r multi-competency t r a i n e d p e rs o n n el, most o f t h e South Dakota responses expressed concern f o r p r o l i f e r a t i o n o f an o th er a l l i e d h e a l th s p e c i a l t y and the problem i t would cause in the a c c r e d i t a t i o n pr o c e ss . A w r i t e r from North C a ro lin a, who a ls o responded to the AMA survey, wrote: My own opinion i s t h a t t r a i n i n g in t h i s area o f m u l t i p l e competencies i s n e i t h e r needed nor d e s i r a b l e . The t r a i n i n g in th e s e a re a s i s v a r i a b l e because in d iv id u a l h o s p i t a l s a re so v a r i a b l e . To "formalize" such t r a i n i n g would only complicate t h i n g s . (1980:39) The National Commission on A llie d Health Education (1980) recommends t h a t a few c r i t i c a l q u e stio n s need to be answered concerning the use of a m u lt i p le competency employee. These q u e stion s r e l a t e to s e l e c t i o n of 29 competency q u a l i f i c a t i o n s , how to maintain high q u a l i t y education with­ o u t e x ce ssiv e len gth enin g o f p r e p a r a t i o n , and what a re a p p r o p r i a t e c r e d e n t i a l i n g mechanisms. J . Douglas Coleman, P r e s i d e n t o f Associated Hospital S e rv ice s o f New York emphasized the need to develop a l t e r n a ­ t i v e ways o f providing p e rs o n n e l . Another a s p e c t o f the h e a l th care economy t h a t needs c a r e f u l study i s g r e a t e r use of paramedical and sub­ p r o f e s sio n a l personnel . . . "A breakthrough i s long overdue". (1978: 146) In summary, a c o l l a b o r a t i v e approach between education and p ro viders o f h e a l t h s e r v i c e s is necessary to supply the a l l i e d h e a l th workers needed f o r the f u t u r e . The h e a l th c a r e system needs workers who a r e competent, e f f i c i e n t and c o s t e f f e c t i v e . Needs Assessment Numerous d e f i n i t i o n s o f Needs Assessment may be found by w r i t e r s in the f i e l d o f curriculum development. However, in g e n e r a l , the term i s used to d e s i g n a t e a process f o r i d e n t i f y i n g and measuring gaps between what i s and what ought to be. Research methods f o r a s s e s s in g needs a r e becoming e s s e n t i a l t o o l s f o r edu cational d e c i s i o n making and academic planning. Kaufman (1975) defined a needs assessment as a sy ste m atic study to i d e n t i f y i f a need e x i s t s , and i f s o , to v a l i d a t e the e x i s t i n g need, o r gap between "what i s " and "what should be". English and Kaufman in Needs Assessment: A Focus f o r Curriculum Development (1979:12) s t a t e t h a t the ste p s to a needs assessment r evolve around a simple model. between two i n d i c e s . s t a t u s quo. A need i s a gap, or a discrepancy That i s , a f u t u r e d e s i r e d c o n d it i o n and the The concept o f a "need" define d as a gap was f i r s t used by 30 \ Ralph Tyler in h is h i s t o r i c work on th e development o f curriculum a t the U n i v e rs i ty o f Chicago in the e a r l y f i f t i e s . In h i s course on Basic P r i n c i p l e s o f Curriculum and I n s t r u c t i o n , Tyler wrote: S tu d ies o f the l e a r n e r su g g e st e du ca tion al o b j e c t i v e s only when th e in form atio n about the l e a r n e r i s compared with some d e s i r a b l e s t a n d a r d s , some co nce ption o f a c c e p t a b l e norms, so t h a t th e d i f f e r e n c e between the p r e s e n t c o n d it i o n o f the l e a r n e r and th e a c c e p t a b l e norm can be i d e n t i f i e d . This d i f f e r e n c e o r gap i s what i s g e n e r a l l y r e f e r r e d to as a need. (1950:5-6) E a r l i e r d e f i n i t i o n s f o r "need" included gaps in p rocess es while l a t e r work o f Kaufman and Corrigan emphasize the concept as r e l a t i n g to only gaps or outcomes. (Kaufman, 1975) The concept o f needs a s s e s s ­ ment was developed i n t o a lo ng er proce ss o f systems a n a l y s i s in the l a t e s i x t i e s in Operation PEP 9 ( P r e p a r a t i o n o f Educational Planners) in CaVifornia. (E nglish and Kaufman, 1979:12) The need to develop c u r r i c u l a which i s r e l e v a n t i s o f v i t a l importance in a l l i e d h e a l t h e d u c a ti o n . There i s i n c r e a s in g p r e s s u r e from members, c e r t i f y i n g a g e n c i e s , p r o f e s s i o n a l o r g a n i z a t i o n s , and a d m i n i s t r a t o r s o f h e a l t h c a r e f a c i l i t i e s toward developing educ ational programs which w ill meet f u t u r e h e a l t h c a r e need s. Curriculum may be defined as "the planned substanc e f o r intended learners". (S n e lb ec k er, 1974:141) Finch and Crunkilton in Curriculum Development in Vocational and Technical Edu cation, d e f i n e curriculum a s : the sum o f the l e a r n i n g a c t i v i t i e s and ex p erien ce t h a t a s t u d e n t has under th e a u sp ice s o r d i r e c t i o n s o f t h e sch o o l. (1979:7) A r e c e n t p u b l i c a t i o n o f the American Hospital Asso cia tio n supports f u t u r e planning by r e a l i s t i c assessment o f the job market. 31 too many curriculums a r e developed by the educato rs and p r o f e s sio n a l o r g a n i z a t i o n s without s u f f i c i e n t in p u t from the employer o r independent p r a c t i t i o n e r . . . d i s r e g a r d such major f a c t o r s as c o s t , p r o d u c t i v i t y , and job s a t i s f a c t i o n . Since 50% of a h o s p i t a l ' s t o t a l o p e ra tin g budget i s a l l o c a t e d to p a y r o l l , employers should be involved in t h e development o f sta n d ard s and c u rr i c u lu m s . (1980:4) Warren Perry (1978), in h i s address to the S o c i e t y o f A llie d Health P r o f e s s i o n s , spoke o f the h e a l t h systems o f the f u t u r e which w ill be l a r g e l y a f f e c t e d through a r e v i s i o n and r e s t r u c t u r i n g o f e x i s t i n g educational programs to accommodate th e new requirements o f t h e h e a lth system y e t to be. A curriculu m developer must r e s e a r c h the jo b r e q u i r e ­ ments f o r e f f e c t i v e e d uca tio n al plan ning . (M e h allis , 1980) Curriculum c o n te n t must focus on n e ce ssa r y program outcomes so t h a t gr ad uates may 1 o b t a i n ga in fu l employment. Decaro su pp o rts t h a t purpose o f needs assessment when he s a i d : the i n i t i a l s t e p in e s t a b l i s h i n g ^ a n y course o f study in a t e c h n ic a l c a r e e r ( a s s o c i a t e degree l e v e l ) i s determining the s k i l l s t h a t a g rad ua te must possess f o r su ccessfu l employ­ ment. There i s general agreement t h a t t h e s e s k i l l s should r e f l e c t the needs o f th e p r o f e s s i o n i n which the graduate i s to be employed. At b e s t , needs o f a p ro f e s s io n a re derived from t h e advice o f a panel o f e x p e r t s in the f i e l d . At w o r s t, they a re based upon the experience o f a s i n g l e c o n s u l t a n t o r f a c u l t y member. Although needs so de rived may r e f l e c t the s k i l l s r e q u i r e d by a p r o f e s s i o n , they have a f a i r l y high p r o b a b i l i t y o f being d e f i c i e n t . (1978:31) Myron (1978:64) proposed t h a t a c o l l e g e has the r e s p o n s i b i l i t y to maximize "the congruence between i t s s e r v i c e s and programs and the educational needs and a s p i r a t i o n s o f a l l population groups in i t s service are as." E. A. Campbell p o i n t s o u t t h a t importance o f a needs assessment when he s a y s : 32 Education, to be e f f e c t i v e , must se rve the people who l i v e , work, and play in a p a r t i c u l a r environment . . . I f the ed u catio n i s to be meaningful and a s s i s t the s t u d e n t toward gainful employment, a l l l e v e l s o f education must ste p back and take a long, hard look. Educators should determine i f stu d e n ts and community needs a r e being met. A needs a s s e s s ­ ment i s v i t a l . (1978:40) The need to r e l a t e s t u d e n t l e a r n i n g to employers needs and demands o f the jo b market i s extremely im p o rtan t. In o r d e r f o r a needs assessment to be s u c c e s s f u l , sound c u r r i c u l a r planning must follow with a l o g i c a l , syste m atic sequence. English & Kaufman (1975:50) have developed a model e n t i t l e d The Curriculum Development Cycle Using a Needs Assessment Base. Figure 1) (See The needs assessment base i s r e a l i t y , the base u t i l i z e d to determine the needs ( o r outcome gaps, such as employer n e ed s) . needs may be divided i n t o two c a t e g o r i e s . The non-agreed upon needs a r e l a i d a s i d e to be reviewed by the assessment p r o c e s s . upon needs a re placed in p r i o r i t y o r d e r . The The agreed From the p r i o r i t y needs s e l e c t e d f o r a c t i o n , the o b j e c t i v e s , both f o r l e a r n i n g as well as management, a re developed. From the two c a t e g o r i e s of management, c u r r i c u l a i s planned and l a t e r implemented. During the implementation st a g e o f curriculum development, t h ere i s a planned p ro cess o f formative e v a l u a t i o n . The r e s u l t s o f the formative e v a l u a t i o n can serve to r e v i s e the implementa­ t i o n pro ce ss , as needed. When the curriculum i s f u n ctio n in g and r e v i s i o n s introduc ed from the form ative e v a l u a t i o n , two types of e v a l u a t i v e process may take p l a c e . The auth ors i d e n t i f y the summative e v a l u a t i o n as one where o b j e c t i v e s o r accomplishment i s a s s e s s e d . The goal f r e e e v a l u a t i o n c o n s i s t s o f a s s e s s i n g the u n a n ti c i p a te d r e s u l t s . Information received from both types o f e v a l u a t i o n may be used to 33 REALITY _____ Learner Needs Educator Needs S o c iety Needs Agreed Upon Needs Requirements f o r Minimal Survival Ncn-agreed Upon Needs Needs Placed in P r i o r i t y Order S e lec te d Needs Management Objectives Learning Objectives Curriculum Planning Dsvelopmi Curriculum Implementation Formative Evaluation Goal-free Evaluation Figure 1. The Curriculum Development Cycle Using a Needs Assessment Base 34 r e f i n e or r e v i s e the t o t a l system a t any p o i n t in t h e development p ro ce ss . This model could be a useful tool f o r e d uca tors in any occupational f i e l d as they g a th e r information from a needs assessment and pr epare to u t i l i z e thes e data to b uild r e l e v a n t c u r r i c u l a . Survey Research Methodology The use o f surveys as a means o f ga th e rin g da ta a r e useful fo r d e s c r i p t i v e , e x p la n a t o r y , and e x p l o r a t o r y purposes. They a r e used p r i m a r i l y in s t u d i e s t h a t have in d iv id u a l people as u n i t s o f a n a l y s i s . (Babbie, 1975) The survey may se rve as an a p p r o p r i a t e tool in g a t h e r ­ ing information under c o n d itio n s i d e n t i f i e d by Warwick and Lininger (1975). When the d e s i r e d information i s " r ea so n a b le, s p e c i f i c and f a m i l i a r " to the respondents and when the r e s e a r c h e r has c o n s i d e r a b le p r i o r knowledge o f th e p a r t i c u l a r problems and the range o f responses l i k e l y to emerge. Isa ac and Michael (1981:128) inclu d e four guiding p r i n c i p l e s o f survey r e s e a r c h which a r e e s s e n t i a l f o r educato rs to use in a s s e s s i n g needs and s e t t i n g goals f o r curriculum plan nin g. These p r i n c i p l e s s t a t e t h a t a l l surveys should be: 1. Systematic - C a r e f u lly planned and executed to i n s u r e a p p r o p r i a t e c o n te n t coverage and sound, e f f i c i e n t data collection. 2. R e p rese ntative - Closely r e f l e c t the s e l e c t e d p o p u la tio n . 3. Ob jectiv e - Insure t h a t the data are as ob se rvab le and e x p l i c i t as p o s s i b l e . 4. Q u a n t if i a b l e - Yield data t h a t can be expressed in numerical terms. 35 There a r e c e r t a i n g u i d e l i n e s and concepts the r e s e a r c h e r must be aware o f when doing survey r e s e a r c h . Warwick and L in inger have s t a t e d s u c c i n c t l y the s t r e n g t h s and weaknesses o f survey r e s e a r c h . The S t r e n g th o f Survey Rese arch: 1. They a r e useful in g e t t i n g opinions o f p o pu latio ns sc atte re d geographically. 2. They a re f l e x i b l e because much information can be o b t a i n e d . 3. Because the same qu e stio n s a re asked each p e rso n , t h e r e i s s t r e n g t h to measurement. Asking each person the same q u e stio n s allows th e r e s e a r c h e r to impute the same i n t e n t to a l l respondents g iv in g a p a r t i c u l a r response . 4. Economy and s t a n d a r d i z a t i o n a r e p o s s i b l e as compared to interviews. 5. There i s a l a c k o f i n t e r v i e w e r b ias in the s e l f - a d m i n i s t e r e d questionnaire. The Weaknesses o f Survey Rese arch; 1. Generally a r e s e a r c h e r seldom tap s what i s most a p p r o p r i a t e to many respondents by d esign in g q ue stio n s t h a t w ill be a t l e a s t minimally a p p r o p r i a t e to a l l resp on d en ts. 2. Tends to be s u p e r f i c i a l by comparison with in te r v ie w i n g s in c e the r e s e a r c h can seldom deal with the c o n te n t o f s o c i a l l i f e o r develop the feel f o r the t o t a l s i t u a t i o n . 3. Although f l e x i b l e in one sense (amount o f information t h a t can be o b t a i n e d ) , surveys r e q u i r e t h a t an i n i t i a l study design remain unchanged throughout the e n t i r e r e s e a r c h . 36 4. There i s an a r t i f i c i a l i t y i n h e r e n t in surveys. Since surveys cannot measure so c i a l a c t i o n , they can only c o l l e c t s e l f r e p o r t s o f o p in io n s a t a given time. The a c t o f studying a given time may a f f e c t t h e r e s p o n d e n t 's o p in io n . (1975:114) Development o f the Q u e stio n n a ir e The f i r s t s t e p in the procedure o f developing a q u e s t i o n n a i r e f o r survey purposes i s to l i s t s p e c i f i c o b j e c t i v e s to be achieved by the questionnaire. (Borg & G a l l , 1979; Babbie, 1975) O b je c tiv e s must be d e fin e d a t th e beginning o f the study to f a c i l i t a t e d e c i s i o n making regarding each s e c t i o n o f th e sample c o n s t r u c t i o n o f the q u e s t i o n n a i r e , and methods f o r a n aly zing t h e d a t a . (Sheps, 1979) Once the. o b j e c t i v e s a r e e s t a b l i s h e d and the survey in stru m e n t i s designed , p r i o r t o m ailin g th e f i n a l i n s t r u m e n t , i t i s important to check fac e v a l i d i t y o f t h e in str u m e n t. I n d i v i d u a l s o r a v a l i d i t y panel from a pop u latio n s i m i l a r to th e group o f s u b j e c t s chosen f o r t h e r e s e a r c h , should be s e l e c t e d to check t h e f a c e v a l i d i t y o f th e survey instru m e n t. DiVesta, (1954) and Borg & G a l l , (1979) s t a t e th e panel o f e x p e r ts should review t h e survey in stru m e n t f o r c l a r i t y , ease o f comple­ t i n g t h e i n s tr u m e n t, ambiguity o f q u e s t i o n s , and i n s t r u c t i o n s . After the f a c e v a l i d i t y procedure i s completed, th e q u e s t i o n n a i r e i s ready to be a dm in istere d to t h e s e l e c t e d s u b j e c t s . Other useful techn iq u es i d e n t i f i e d by Babbie (1975:131) i s to su ggest d e a d l in e d a te s f o r completion o f the instrument and the use o f green paper f o r th e p r i n t i n g o f t h e q u e s t i o n n a i r e . 37 Non-respondents. The tel ep hone c a l l to non-respondents Is an e f f e c t i v e measure to secure a higher response r a t e * Warwick and Lininger (1975) see the telephone follow-up as an economical way to ensure a higher res ponse r a t e . Eckland (1965) advocates the use o f the telephone to c o n t a c t th ose f a i l i n g to respond, and Wiseman (1973) found t h a t a telephone follow-up can s u b s t a n t i a l l y i n c r e a s e th e response r a t e a f t e r the second m ailin g and r e s u l t in a more e f f e c t i v e inst rument return. Summary o f Chapter The review o f the l i t e r a t u r e included the h i s t o r i c a l development o f a l l i e d h e a l t h c r e d e n t i a l i n g and i t s in f lu e n c e upon a l l i e d h e a l th education and the c u r r e n t u t i l i z a t i o n o f p e rs o n n e l . The m u lt i p le competency h e a l t h personnel review covered t h e p o t e n t i a l use o f such employees and the personal opinion o f key l e a d e r s in the f i e l d o f a l l i e d h e a l th ed u catio n concerning t h e i r u t i l i z a t i o n . Also included was a l i t e r a t u r e review o f c u r r e n t information reg ardin g needs assessment as a necessary tool f o r sound cu rriculu m b u i l d i n g . Survey r es ea r ch l i t e r a t u r e as a means o f g a th e r in g data f o r the needs assessment completed the l a s t s e c t i o n o f t h i s c h a p t e r . Chapter I I I RESEARCH METHODOLOGY The resea rch f o r t h i s d e s c r i p t i v e study was designed to measure the employment p o t e n t i a l o f an in divid ua l with m u l t i p l e competencies in small h o s p i t a l s in Michigan. One method proposed by l e a d e r s in the f i e l d o f a l l i e d h e a l t h educa tion t o provide more e f f e c t i v e h e a lth manpower u t i l i z a t i o n in small h o s p i t a l s was to prepare p r a c t i t i o n e r s in two o r more a l l i e d h e a l t h occupation a r e a s . An employee with m u l t i p l e competencies who has th e a b i l i t y t o f u n c t i o n in two o r more occupational s p e c i a l t y are as might be one p o s s i b l e s o l u t i o n to t h e personnel s h o r t ­ ages seen in small h o s p i t a l s . Included in t h i s c h a p t e r on r es ea r ch methodology i s a d e f i n i t i o n of the p o p u l a t i o n , the process used in t h e development of the needs a s s e s s ­ ment survey i n s tr u m e n t, da ta g a th e r in g p roce d ures, and an overview of the procedures used f o r th e d a ta a n a l y s i s . Population The population f o r t h i s study was the c h i e f a d m i n i s t r a t o r o f every h o s p ita l o f 100 bed c a p a c i t y o r l e s s in the S t a t e o f Michigan. All o f the h o s p i t a l s used in the study were l i c e n s e d by Medicaid and Medicare and as such, f u n ctio n under a l l c o n s t r a i n t s and g u i d e l i n e s as mandated by fed e r a l r e g u l a t i o n s . There were a t o t a l o f 94 h o s p i t a l s which met these c r i t e r i a . 38 39 Development o f th e Instrument The procedure f o r developing th e da ta g a th e r in g instrum ent included the estab lis h m en t o f t h e o b j e c t i v e s , development o f th e r e s e a r c h ques­ t i o n s , and use o f a panel o f e x p e r t s to review t h e in stru m e nt. Objectives The development o f a l i s t o f s p e c i f i c o b j e c t i v e s to be achieved by the instrument was o f v i t a l importance e a r l y in the r e s e a r c h p ro ce ss . The survey instru ment was designed as a means to g a t h e r da ta to provide information concerning the employment p o t e n t i a l o f a m u l t i p l e competency h e a l th p r a c t i t i o n e r . 1. The o b j e c t i v e s were: To determine i f small h o s p i t a l s would employ a p r a c t i t i o n e r with m u l t i p l e competencies. 2. To determine i f small h o s p i t a l s were c u r r e n t l y u t i l i z i n g p r a c t i t i o n e r s with m u l t i p l e competencies. 3. To determine what combination o f s k i l l s small h o s p i t a l s would l i k e h e a l th p r a c t i t i o n e r s with m u l t i p l e competencies to p oss ess. 4. To determine what e d u c a t i o n a l / t r a i n i n g experien ces small h o s p i t a l s would l i k e a v a i l a b l e to t r a i n a p r a c t i t i o n e r in o r d e r to develop an a d d it i o n a l competency. 5. To determine i f c u r r e n t c r e d e n t i a l i n g o f h e a l th c a r e p r a c ­ t i t i o n e r s a f f e c t the a d m i n i s t r a t o r s ' d e c i s i o n s to employ persons with m u l t i p l e competencies? The survey in strum ent was then designed with a s e r i e s o f qu e stio n s to meet the s t a t e d o b j e c t i v e s . sections. The q u e stio n s were arranged i n to t h r e e 40 S ection I , Background Information - was designed t o g a t h e r th e demographic info rmation about the h e a l t h care f a c i l i t y . Se c tio n I I , S t a f f i n g - was designed to g a t h e r inform ation about whether o r not small h o s p i t a l a d m i n i s t r a t o r s would u t i l i z e a person with m u l t i p l e competencies. Also covered in t h i s s e c t i o n was what combination o f s k i l l s an a d m i n i s t r a t o r would l i k e a m u l t i p l e competency p ra c titio n e r to possess. Question number f i v e on th e survey in stru m en t was designed s i m i l a r t o t h e m u l t i p l e competency t e c h n i c i a n q u e s t i o n n a i r e developed by t h e American Hospital A s soc ia tio n Survey o f Small and Rural H o s p i t a l s . ( C l a r k , 1980:2) All o t h e r q u e stio n s were designed s p e c i f i c a l l y f o r t h i s stu d y . Se c tion I I I , E du cation/Train ing - was designed to g a t h e r informa­ t i o n concerning t h e a d m i n i s t r a t o r s ' p r e f e r e n c e f o r se vera l a l t e r n a t i v e s to prepare persons with m u l t i p l e competencies. This s e c t i o n a ls o included a q u e stio n which asked f o r p r e f e r e n c e s reg a rd ing t h e c r e d e n t i a l ing o f i n s t i t u t i o n s o r th e p r o v i s i o n f o r i n s t i t u t i o n a l l i c e n s i n g o f employees. The in strum ent was p r i n t e d on a s i n g l e s h e e t o f 11" x 17" paper and folded to form a sta n d a r d 8-1/2" x 11" format t h a t provided two pages, f r o n t and back, o r a t o t a l o f fo u r s i d e s . l i g h t green colored paper. I t was p r i n t e d on (A sample survey in strument i s provided in Appendix A) A general comment s e c t i o n which allowed the a d m i n i s t r a t o r s an o p p o r tu n ity to express a d d it i o n a l comments not covered on the q u e s t i o n n a i r e was pro vided . In a d d i t i o n , a s e c t i o n was included where a d m i n i s t r a t o r s were o f f e r e d an o p p o r t u n it y to r e q u e s t a b s t r a c t s o f the study by l i s t i n g t h e i r names and a d d re s s e s . 41 Research Questions The study pro vid es inform ation to answer t h e nine major r e s e a r c h questions. The l o c a t i o n o f the d a ta from s p e c i f i c p a r t s o f the q u e s t i o n n a i r e i s shown below. Source o f Data from Instrument Section Data from Research Questions 1. Would a d m i n i s t r a t o r s o f small h e a l th Question 3 c a r e f a c i l i t i e s choose job a p p l i c a n t s with m u l t i p l e competencies? 2. Do a d m i n i s t r a t o r s in some small h e a l th care f a c i l i t i e s avoid h i r i n g a m u l t i p l e i competency h e a l t h p r a c t i t i o n e r ? If y e s , why? 3. Do small h e a l t h c a r e f a c i l i t i e s 6A p resently u t i l i z e health p ra c titio n e r s in more than one primary a re a o f responsibility? 4. What a r e t h e s k i l l a r e a s in which m u l t i p l e competency h e a l t h p r a c t i t i o n e r s p r e s e n t l y serve? 5. What a r e t h e s k i l l a r e a s which adminis­ t r a t o r s o f small h e a l t h c a r e f a c i l i t i e s p e rc e iv e a m u l t i p l e competency h e alth care p r a c t i t i o n e r should possess? 6B 42 6. Is t h e r e a r e l a t i o n s h i p between the bed c a p a c i t y o f the f a c i l i t y and and the d e s i r e to u t i l i z e a m u l t i p l e competency h e a l t h p r a c t i t i o n e r ? 7. Is t h e r e a r e l a t i o n s h i p between the s i z e o f th e p op ulation s e r v i c e area and o f the h e a l t h c a r e f a c i l i t y and the d e s i r e to u t i l i z e a p r a c t i t i o n e r with m u l t i p l e competencies? 8. Do the a d m i n i s t r a t o r s o f small h e a lth c a r e f a c i l i t i e s have a p r e f e r r e d method f o r the e du ca tio nal p r e p a r a t i o n o f m u l t i p l e competency h e a l t h practitioners? 9. Do a d m i n i s t r a t o r s p r e f e r to see any change in the c r e d e n t i a l i n g p r a c t i c e s of a ll i e d health p r a c titio n e r s ? Face V a l i d i t y The fac e v a l i d i t y o f th e survey in strum ent was checked by using a panel o f e x p e r t s r e p r e s e n t i n g a wide range o f a l l i e d h e a l th occupations and e x p e r t i s e . Panel o f Experts A p o rtion o f the panel o f e x p e r t s were s e l e c t e d from a pop ulatio n s i m i l a r to those s u b j e c t s to be used in the r e s e a r c h s t u d y . The remaining panel members were s e l e c t e d because o f t h e i r i n t e r e s t and background in a l l i e d h e a l th occupational a r e a s , demographics or survey 43 i nstrum ent d e s i g n . were: 1) C onsi deratio ns for s e l e c t i o n o f the f i r s t group Geographical l o c a t i o n : the h o s p i t a l s were ne ar the r e s e a r c h e r to allow f o r personal i n t e r v i e w s ; 2) Bed c a p a c i t y : the a d m i n i s t r a t o r s were from h o s p i t a l s with bed c a p a c i t i e s s i m i l a r to those used in th e stu d y; and 3) Expert ise o f a d m i n i s t r a t o r s : the a d m i n i s t r a t o r s had an i n t e r e s t in and the p r o f e s s i o n a l e x p e r t i s e necessary to provide a sound c r i t i q u e o f the survey i n s tr u m e n t. The second group, composing the panel o f e x p e r t s , were s e l e c t e d because o f t h e i r background and i n t e r e s t s i n : specialty areas: 1) A llie d h e a l th th es e people had s u f f i c i e n t knowledge and e x p e r t i s e in the occu pational a re a s which were l i s t e d on the survey in s t r u m e n t ; 2) Demographics: the person provided a s s i s t a n c e with determining the s i z e s o f the population s e r v i c e a r e a s ; and 3) d e sig n: Survey instru ment th ese e x p e r ts provided a s s i s t a n c e on the d e s i g n , lay o u t and format of the survey i n s t r u m e n t . Included as members o f the panel were h o sp ita l a d m i n i s t r a t o r s , Michigan Hospital Associatio n o f f i c e r s and committee members, a l l i e d h e a l t h educational program d i r e c t o r s , a l l i e d h e a lth f a c u l t y , persons s p e c i a l i z i n g in demographics and survey in strument development. checking f o r v a l i d i t y . A t o t a l o f n in eteen persons were involved in 44 P r o f i l e o f Panel of Experts Small h o s p i t a l a d m i n i s t r a t o r s (one a d m i n i s t r a t o r possessed m u l t i p l e competencies in rad iolo gy and laboratory s k i l l s ) 2 Michigan Hospital Associatio n 2 Officers Michigan Hospital Asso cia tio n Standing Committee on Small and Rural H o s p i t a l s . All members of which a d m i n i s t e r small h o s p i t a l s 7 A llie d Health Educational Administrators 1 A llie d Health Educational Program D irec tors 2 A llie d Health Faculty 2 S p e c i a l i s t s in Demographics 1 S p e c i a l i s t s in Survey Instrument Design 2 Total 19 Review Procedure The follow ing s t e p s were developed to f a c i l i t a t e the implementation o f the survey instrument review procedure. Step 1: At the f i r s t m a i l in g , the panel o f e x p e r ts were requested to complete th e survey instrum ent and submit comments on: A. la y o u t and general design B. number and arrangement o f questions C. general i n s t r u c t i o n s to the s u b j e c t s D. ambiguity and s e n s i t i v i t y o f the questions Step 2: The panel members' responses were noted and changes implemented. Step 3: The panel members were again requested to respond to the rev is ed survey instrument and t h e i r responses were no ted . 45 Step 4: The f i n a l survey instrum ent r e f l e c t e d t h e changes as i n d i c a t e d by the r ev ie w ers . Data Gathering The following procedures were designed to g a t h e r the d a ta f o r the needs assessment. Correspondence A survey in strum en t and cover l e t t e r were mailed to the 94 adminis­ t r a t o r s of h o s p i t a l s o f 100 bed c a p a c i ty o r l e s s in th e S t a t e o f Michigan. The names and addre sses were ob tain ed from th e 1981 Direc to ry o f H o s p ita ls publis hed by t h e Michigan Department o f Public « Health and were v a l i d a t e d f o r accuracy with the 1982 Michigan Hospital A sso c ia tio n D i r e c t o r y o f l i c e n s e d h o s p i t a l s . (The names o f the h o s p i t a l s a r e l i s t e d i n Appendix B) The cover l e t t e r expla in ed the purpose o f th e s t u d y , how the t a b u l a t e d d a ta were to be used and defined a m u l t i p l e competency h e a l t h practitioner. Mr. Donald P o t t e r , D i r e c t o r o f Health P o l i c y f o r the Michigan Hospital A s so c ia tio n was instrumental in se curing the endorse­ ment and f u l l suppor t o f the Michigan Hospital A sso c ia tio n Committee on Smaller H o s p i t a l s . Reference to t h i s endorsement was included in the f i r s t paragraph o f t h e cover l e t t e r . (A copy o f a l l correspondence i s included in Appendix C) When the a d m i n i s t r a t o r s completed th e survey instrument and re tu r n e d i t , a thank you l e t t e r was mailed. A sp e c ia l follow-up l e t t e r prepared f o r t h e non-respondents was mailed two weeks a f t e r the i n i t i a l m a ilin g . I f t h e a d m i n i s t r a t o r s f a i l e d to respond two weeks 46 a f t e r t h e second m a i l i n g , a telep hone c a l l was made to e l i c i t the info rmation and complete t h e survey in str u m e n t. Mailing Sequence The survey in strum ents and l e t t e r s were mailed o u t in the fo llo w ­ ing sequence. Number o f Survey Instruments Returned Event Date N % February 15, 1982 F i r s t Mailing A. Survey Instrum ent and B. Cover L e t t e r 45 48 March 5, 1982 Second Mailing A. Thank You L e t t e r o r B. Survey Instrum ent and L e t t e r to non-respond­ e n ts 18 19 12 13 75 80 March 20, 1982 A. B. Telephone Call to Non-respondents Third Survey In strument Mailed i f req u e ste d Total Returns Respondents. The names and ad d re sses o f the respondents were noted and thank you l e t t e r s were mailed immediately. Non-Respondents. I f no r e p l y was r e c e i v e d two weeks a f t e r the i n i t i a l m a i l i n g , a second l e t t e r and survey in stru m en t were s e n t to the non-respondent. I f no response was rec eiv e d two weeks a f t e r t h e second m a i l in g , a telephone c a l l was made to the non-respondents and they were requested to e i t h e r respond to th e survey a t t h a t time v i a the telephone o r to complete a t h i r d survey in stru m ent which was mailed o u t immediately. 47 Treatment o f the Data When the survey in stru m e n ts were r e t u r n e d , the d a ta were compiled r e s p e c t in g g u i d e l i n e s pu b lis hed in the l i t e r a t u r e . Recording o f t h e D a ta . When a l l o f t h e survey instruments were r e t u r n e d , the d a ta were recorded on a m aste r survey instrument ready to be t a b u l a t e d . Tabulation o f th e Data. The da ta were t a b u l a t e d and or gan ized i n t o t a b l e s f o r visual p r e s e n t a t i o n in Chapter IV. S t a ti s t i c a l Analysis. Since t h e e n t i r e i d e n t i f i e d pop u latio n was surveyed, a l l o f th e r e s e a r c h q u e stio n s were analyzed using only d e s c r i p t i v e s t a t i s t i c a l pro cedures. Summary o f Chapter A mailed survey instru m e n t was t h e chosen means to g a t h e r t h e da ta f o r t h i s needs assess ment. The f i r s t s t e p in the process o f survey instrum ent development was th e e s t a b l is h m e n t o f c l e a r l y defined objectives. Face v a l i d i t y o f the in strum ent was e s t a b l i s h e d by a group o f e x p e r t s w i t h in th e f i e l d s o f a l l i e d h e a l t h , a l l i e d h e a l t h education and a d m i n i s t r a t o r s o f h e a l t h care f a c i l i t i e s . The survey instruments were mailed to th e 94 c h i e f a d m i n i s t r a t o r s o f each small h o s p i t a l o f 100 bed c a p a c i ty o r l e s s in the S t a t e o f Michigan. I f the a d m i n i s t r a t o r s f a i l e d to respond to th e second m a i l ­ i n g s telep hone follow-up was done to encourage t h e non-respondents to complete th e in str u m e n t. When the d a ta were t a b u l a t e d , t h e a n a l y s i s was done by using frequency and p e rc en ta g es . CHAPTER IV FINDINGS This c h a p te r p r e s e n t s an a n a l y s i s o f the responses g a th e red from th e Michigan h o s p i t a l a d m i n i s t r a t o r s who responded to t h i s survey. There were a t o t a l o f 94 persons surveyed in t h i s study which r e p r e s e n t ­ ed the e n t i r e po pu lation o f c h i e f a d m i n i s t r a t o r s o f Michigan h o s p i t a l s housing a 100 bed c a p a c i t y o r l e s s . The data have been analyzed and are p resen ted in th e t a b l e s which a re arranged t o follow in sequence with the research questions. Most o f the t a b l e s a r e designed to p r e s e n t the number o f response s (N), f r e q u e n c i e s (F) and perc entages (%) plus t o t a l s . Percentages may no t t o t a l 100% due t o e r r o r s in rounding o f f the numbers. Two t a b l e s p r e s e n t a m a tr ix diagram f o r v i s u a l i z a t i o n o f the d i v e r s e respo n ses. Response Rates A t o t a l o f 63 o u t o f 94 survey instrum ents were r e t u r n e d by mail with an a d d i t i o n a l 12 a d m i n i s t r a t o r s responding to a telephone follo w -up. Since the response r a t e to th e in stru m en t was v o l u n t a r y , the number of respondents answering each q u e stion w ill vary. A t o t a l o f 75 o r e ig h t y p e rc e n t o f the a d m i n i s t r a t o r s responded to the q u e s t i o n n a i r e . However, 100 p e rc e n t o f the a d m i n i s t r a t o r s from the h o s p i t a l s with 25-49 beds responded while only 62 p e rc e n t of th e adm­ i n i s t r a t o r s from h o s p i t a l s with 50 to 74 beds responded, as shown in 48 49 Table 1. The r e s u l t o f t h i s study was t h e r e f o r e in flu enced l a r g e l y by h o s p i t a l s with g r e a t e r than 25 but fewer than 100 beds. TABLE 1 RESPONSE TO SURVEY BY BED CAPACITY Number o f Questionnaires Sent Completed Percent Completed 8 7 87.0 25- 49 . 29 29 100.0 50- 74 27 17 62.0 75-100 30 22 73.0 94 75 79.0 Number o f Beds Less than 25 Totals The Findings The nine res e a r c h q u e stion s were used to o rgan ize the f i n d i n g s . The questio ns were regrouped under t h r e e general he adings, which follow the sequence o f q u e stio n s on the survey in stru m e n t: in form atio n , 2) Section I : S t a f f i n g , 3) Background Education and t r a i n i n g o f s t a f f . Background I n f o r m a t io n . with demographic i n fo rm a tio n. 1) Two res e a r c h qu estio ns d e a l t The q uestio ns concerning bed c a p a c i t y o f the f a c i l i t y and the population s e r v i c e are a o f the f a c i l i t y were r e l a t e d to the w i l l i n g n e s s of the a d m i n i s t r a t o r s to employ a p r a c t i t i o ­ ner with m u lt i p le competencies. 50 RESEARCH QUESTION #1: Is t h e r e a r e l a t i o n s h i p between th e bed c a p a c i ty o f the f a c i l i t y and th e d e s i r e to u t i l i z e a m u l t i p l e competency h e a l th practitioner? The da ta c o l l e c t e d to determine r e l a t i o n s h i p s between t h e bed c a p a c i ty o f the f a c i l i t y and th e w i l l i n g n e s s to h i r e an in d iv idu a l with m u l t i p l e competencies i s p res en te d in Table 2. The a d m i n i s t r a t o r s who responded to t h i s questio n provided responses which showed t h a t 57 o r 78 p e rc e n t would u t i l i z e m u l t i p l e competency h e a lth p r a c t i t i o n e r s , while 16 or 22 p e rc e n t would n o t . The usage o f m u l t i p l e competency h e a l t h p r a c t i t i o n e r s by a d m i n i s t r a t o r s does not appear to change as t h e number of beds in a f a c i l i t y i n c r e a s e o r d e cr ea se . TABLE 2 BED CAPACITY OF THE FACILITY AND WILLINGNESS OF THE ADMINISTRATOR TO UTILIZE MULTIPLE COMPETENCY HEALTH PRACTITIONERS (N-73) W illingness to U t i l i z e a M ultip le Competency Health Practitioner Bed Capacity of F a c i l i t y Would Employ Would Not Employ F % F % 5 8 2 3 25- 49 beds 23 31 6 8 50- 74 beds 13 17 4 5 75-100 beds 16 22 4 5 57 78 16 22 Less than 25 beds Total 51 RESEARCH QUESTION #2: Table 3 p r e s e n t s the size of Is t h e r e a r e l a t i o n s h i p between the s i z e o f t h e po pulation s e r v i c e a re a o f the h e a l th f a c i l i t y and t h e d e s i r e to u t i l i z e a p r a c t i t i o n e r with m u l t i p l e competencies? da ta c o l l e c t e d r e p r e s e n t i n g th e two v a r i a b l e s : po p ulation c e n t e r served and w i l l i n g n e s s t o h i r e job a p p l i c a n t s who possessed m u l t i p l e competencies. F i f t y - s e v e n a d m i n i s t r a t o r s o r 78 p e rc e n t s t a t e d t h a t they would h i r e a job a p p l i c a n t with m u l t i p l e competencies. A d m in is tra to rs o f s e r v i c e a re a s o f l e s s than 1,000 people were the only group evenly d i v id e d , in a l l o t h e r s e r v i c e are as the a d m i n i s t r a t o r s chose t h e m u l t i p l e competency h e a l t h p r a c t i t i o n e r much more o f t e n . TABLE 3 POPULATION SERVICE AREA AND ADMINISTRATOR'S DESIRE TO UTILIZE MULTIPLE COMPETENCY HEALTH PRACTITIONERS (N-73) A d m i n i s t r a t o r ' s Desire to U t i l i z e a M ultip le Competency Health P r a c t i t i o n e r Population o f S e r v ic e Area Would Employ F % F 1 % Less than 1,000 people 1 1.000 to 10,000 people 21 29 4 5 10.000 to 25,000 people 20 27 6 8 G re ater than 25,000 people 15 20 5 7 57 78 16 22 Total 1 Would Not Employ 1 52 Se c tion I I : S taffing. In S e c tio n I I , the a d m i n i s t r a t o r s were req u e ste d to respond to q u e stio n s on t h e survey in stru m en t concerning: 1) S e l e c t i o n o f personnel and 2) What s k i l l combinations would they d e s i r e a p r a c t i t i o n e r w ith m u l t i p l e competencies t o p o ss e s s. S e l e c t i o n of P e r s o n n e l . s e l e c t i o n o f p e rso nn el. Two r e s e a r c h q u e s t io n s d e a l t with the The f i r s t q u e s t io n was r e l a t e d to th e w i l l i n g ­ ness of t h e a d m i n i s t r a t o r s to choose a jo b a p p l i c a n t with e i t h e r a s i n g l e o r m u l t i p l e competency. I f the a d m i n i s t r a t o r s responded t h a t they would choose a jo b a p p l i c a n t with only t h e s i n g l e competency, they were then i n s t r u c t e d to go to q u e s t io n 4 on the survey in s t r u m e n t , which req uested inf or mation concerning the reasons they would not h i r e a person with m u l t i p l e competencies. RESEARCH QUESTION #3: Would a d m i n i s t r a t o r s in small h e a l t h c a r e f a c i l i t i e s choose job a p p l i c a n t s with m u l t i p l e competencies? The m a j o r i t y o f th e res pondents s t a t e d they would s e l e c t a h e a l t h p r a c t i t i o n e r with m u l t i p l e competencies. Table 4 i l l u s t r a t e s th e 74 responses to r e s e a r c h q u e s t io n number 3. F i f t y - n i n e o r 80 p e r c e n t o f t he respondents r e p l i e d t h a t they would choose a jo b a p p l i c a n t with m u l t i p l e competencies. F i f t e e n o r 20 p e r c e n t s t a t e d t h a t they would choose a job a p p l i c a n t with a s i n g l e competency. 53 TABLE 4 ADMINISTRATORS WHO WOULD CHOOSE JOB APPLICANTS WITH MULTIPLE COMPETENCIES (N=74) Pr eferen ce f o r Job Appl icant F % Would choose a job a p p l i c a n t with m u l t i p l e competencies 59 80 Would choose a job a p p l i c a n t with s i n g l e competency 15 20 74 100 Total RESEARCH QUESTION #4: Db a d m i n i s t r a t o r s in small h e a l t h c a r e f a c i l i t i e s avoid h i r i n g a m u l t i p l e competency h e a l t h p r a c t i t i o n e r ? I f y e s , why? A t o t a l o f f o u r t e e n o u t o f a p o t e n t i a l f i f t e e n respondents perceived various problems i f they were to h i r e a p r a c t i t i o n e r with m u l t i p l e competencies, as shown in Table 5. Seven o r 50 p e r c e n t o f those r e s ­ ponding to t h i s q u e stion f e l t t h a t s a l a r y e x p e c t a t i o n s would be the most s e r i o u s problem i n h i r i n g a m u l t i p l e competency h e a l t h p r a c t i t i o ­ ner. Two o f th e v a r i a b l e s , union demands and i n t e r - p e r s o n a l r e l a t i o n s h i p s , were each s e l e c t e d by f o u r o f th e a d m i n i s t r a t o r s . Four respondents made comments in th e c atego ry " o t h e r " . comments were: competency"; 2) 1) Their "Scheduling problems--!ong term problems with "We have pr ogressed beyond j a c k - o f - a l l - t r a d e s , m u l t i p l e competencies i s not a new con ce p t" ; 3) "Individua l would work in only most needed sp e cia lty -w o u ld need only one d i s c i p l i n e " ; 4) "I 54 have done i t myself and have employed such a person; t h e r e i s too much c o n f l i c t about which t a s k t o perform f i r s t " . TABLE 5 REASONS WHY ADMINISTRATORS AVOID HIRING MULTIPLE COMPETENCY HEALTH PRACTITIONERS (N=14) Perceived Problems in Hiring M u ltip le Competency Health Practitioners F Pe rcent o f Those Responding to Question S a lary E xpectations 7 50 6 43 Credenti a l i ng Agenci es 5 36 Union Demands 4 29 I n t e r - p e r s o n a l R e la ti o n s h ip s 4 29 Other 4 29 Not as q u a l i f i e d i *The respondents were requ e ste d to s e l e c t as many o f the problems as a p p li e d to t h e i r personal s i t u a t i o n . M ultip le Competency P r a c t i t i o n e r s . with m u l t i p l e competency p r a c t i t i o n e r s . Three r e s e a r c h q u e stio n s d e a l t Research q u e stion number f i v e was concerned with the c u r r e n t use o f p r a c t i t i o n e r s with m u l t i p l e competencies. Research qu e stion s s i x and seven d e a l t with what combina­ t i o n s o f s k i l l s do such p r a c t i t i o n e r s c u r r e n t l y p o s s e s s , and what combinations o f s k i l l s would a d m i n i s t r a t o r s d e s i r e a p r a c t i t i o n e r with m u l t i p l e competencies t o possess in the f u t u r e . 55 RESEARCH QUESTION #5: Do small h e a l t h c are f a c i l i t i e s p r e s e n t l y u t i l i z e h e a l th p r a c t i t i o n e r s in more than one primary area o f r e s p o n s i b i l i t y ? I t can be seen from Table 6 t h a t 72 h o s p i t a l a d m i n i s t r a t o r s responded to t h i s r e s e a r c h q u e s t i o n . Forty o r 56 p e r c e n t o f the respondents rep o rted t h a t they employ persons with m u l t i p l e competencies while the remaining 32 or 44 p e rc e n t do n o t . In the f a c i l i t i e s t h a t r ep o r te d p r e s e n t l y u t i l i z i n g i n d i v i d u a l s with m u l t i p l e competencies, 71 p e rc e n t o f the 75-100 bed c atego ry u t i l i z e them while 48 p e rc e n t o f the 25-49 bed s i z e c ateg o ry u t i l i z e such a person. In the 0-24 and 50-74 bed s i z e c a t e g o r i e s t h a t r e p o r t e d , 50 p e rc e n t responded t h a t they do u t i l i z e i n d i v i d u a l s with m u l t i p l e competencies. TABLE 6 ADMINISTRATORS CURRENTLY UTILIZING HEALTH CARE PRACTITIONERS IN MORE THAN ONE AREA OF RESPONSIBILITY (N=72) Hospital Bed Size Employer P r a c t i c e 0-24 25-49 50-74 75-1QQ Total ? % ? F % F F U t i l i z e p r a c t i t i o n e r s in more than one area of responsibility 3 50 14 48 8 50 15 71 40 56 Do not u t i l i z e p r a c t i t i o n e r s in more than one area o f r e s p o n s i b i 1i t y 3 50 15 52 8 50 6 29 32 44 % % % 56 RESEARCH QUESTION #6: What a r e the s k i l l are as in which m u l t i p l e competency h e a lth p r a c t i t ­ io n ers p r e s e n t l y serve? Table 7 i s a m atrix p r e s e n t i n g d a ta in suppor t o f an answer to r e s e a r c h qu estio n number 4. A t o t a l o f 69 a d m i n i s t r a t o r s l i s t e d 33 v a rio u s s k i l l combinations in which h e a l t h p r a c t i t i o n e r s with m u l t i p l e competencies a r e p r e s e n t l y employed. R e sp ir ato r y therapy and r a d io lo g y t e c h n ic i a n s a r e the most o f t e n l i s t e d a r e a s f o r a primary s k i l l with 19 each. were a number o f s i n g l e e n t r i e s (EKG) was the most o f t e n f o r primary s k i l l s . There Electrocardiogram chosen are a f o r a secondary s k i l l with 17 selections. RESEARCH QUESTION § 7 : What a re th e s k i l l a re as which adminis­ t r a t o r s o f small h e a l th c a r e f a c i l i t i e s p e rc eiv e a m u l t i p l e competency h e alth c a r e p r a c t i t i o n e r should possess? Tables 8 through 13 w ill be used to i l l u s t r a t e the data from res e a r c h question 7. Tables 8 through 12 w ill p r e s e n t the f i r s t and second choice o f a secondary s k i l l a re a f o r the l i s t e d primary s k i l l a r e a . Table 13 i s in the form o f a matrix and shows the various s k i l l combina­ t i o n s , both primary and secondary s k i l l a r e a s , t h a t were d e s i r e d by a d m i n i s t r a t o r s but which were not l i s t e d on the survey in stru m e n t. The survey q u e s t io n n a ir e l i s t e d f i v e primary s k i l l a r e a s : A. R e sp ir ato r y th e r a p y , Table 8 B. Surgical t e c h n i c i a n , Table 9 C. Medical t e c h n o l o g i s t , Table 10 D. Radiographer, Table 11 E. Physical therapy a s s i s t a n t , Table 12 The respondents were to choose a f i r s t and second choice o f the d e s i r e d secondary s k i l l to accompany the s t a t e d primary s k i l l . Based on t h e i r 57 TABLE 7 SKILL AREAS IN WHICH MULTIPLE COMPETENCY PRACTITIONERS PRESENTLY SERVE (N=41) Total 1 1 6 4 2 1 3 2 2 1 2 3 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 19 19 11 8 4 3 2 1 1 1 Total Pharmacist Maintenance Med. Tech. Aide Nurse's Emergency Medicine 1 Nuclear 5 Practical 8 Licensed Nurse Lab Registered 2 7 Medical Electrocardiogram (EKG) U ltra sonoqraphy Pulmonary Function/EKG Nuclear Medicine Radiographer Medical Lab Central Supply Pulmonary Function Ul tra sonography/Nuc. Med R e sp ir ato r y Therapy Surgical Technician Anesthesia Audiometry Building S e c u ri t y Emergency Medical Tech Employee Development Health Education M a te r ia ls Management P a t i e n t Education Purchasing Agent Radiographer/EKG Weiqht Control Respiratory Radiology Tech Secondary S k i l l Therapy Nurse Primary S k i l l 17 8 6 5 5 4 3 3 3 2 2 1 1 1 1 1 1 1 1 1 1 1 69 58 p r o j e c t i o n s o f f u t u r e h e a l t h s e r v i c e needs, the res pondents were asked i f t h e r e were o t h e r competency combinations they would d e s i r e f o r t h e i r f a c i l i t y and t h e s e d a ta a r e p res en te d in Table 13. Since th e d a ta f o r r e s e a r c h q u e s tio n 7 i s p r e s e n te d in 6 t a b l e s , a summary o f tho se f i n d i n g s i s presen te d f o r c l a r i f i c a t i o n . When r e s p i r a ­ t o r y th erapy was l i s t e d as the primary s k i l l , f o r t y - s e v e n p e rc e n t o f the respondents chose e l e c t r o c a r d i o g ra m ( EKG) as t h e f i r s t choice o f a secondary s k i l l . S i x t y - t h r e e p e r c e n t o f the res po ndents s e l e c t e d a l i c e n s e d p r a c t i c a l nurse as t h e i r f i r s t choice o f secondary s k i l l to accompany t h e primary s k i l l o f s u r g i c a l t e c h n i c i a n . F i f t y - o n e p e rc e n t of th e respondents chose rad io log y as t h e i r f i r s t choice o f a secondary s k i l l to accompany t h e primary s k i l l o f medical technology. When r a d i o ­ logy was l i s t e d as t h e primary s k i l l , f i f t y - t h r e e p e r c e n t o f the respondents s e l e c t e d u l t r a sonography as the f i r s t choic e o f a secondary sk ill. Forty-seven p e r c e n t o f th e respondents s e l e c t e d r e s p i r a t o r y th erap y as the f i r s t choice o f secondary s k i l l s to accompany th e primary s k i l l o f physical th erapy a s s i s t a n t . The m atrix p res en te d in Table 13 shows t h a t t h e most commonly l i s t e d primary s k i l l a re a was r e g i s t e r e d nurse (RN) and l i c e n s e d p r a c t i c a l nurse (LPN). p a t i e n t e d u ca tion . The most commonly s e l e c t e d secondary s k i l l was 59 R e sp ir a to r y therapy as a primary s k i l l i s shown in Table 8. Twenty-three o r 47 p e rc e n t o f th e respondents s e l e c t e d e le c tr o c a r d io g ra m as t h e i r f i r s t choice f o r a secondary s k i l l , while n u c le a r medicine and u l t r a sonography was l i s t e d by only one ind ivid ua l in each c a s e . Twenty a d m i n i s t r a t o r s o r 49 p e r c e n t s e l e c t e d e le c tr o c a r d io g ra m as t h e i r second choice while none o f t h e respondents s e l e c t e d th e v a r i a b l e s n u c le a r medicine or u l t r a sonography. No respo ndent s e l e c t e d " other" as a f i r s t c h o ic e , while 2 persons o r 5 p e rc e n t s e l e c t e d i t as a second choice and l i s t e d e le ctro ca rd io g ra m and nur sing as t h e i r need. TABLE 8 SKILLS ADMINISTRATORS PERCEIVE A MULTIPLE COMPETENCY HEALTH PRACTITIONER SHOULD POSSESS WITH RESPIRATORY THERAPY AS THE PRIMARY SKILL (N=49) F i r s t Choice Secondary S k i l l Second Choice F % F % Electrocardiogram 23 47 20 49 Pulmonary Function 20 41 17 41 Laboratory 4 8 2 5 Nuclear Medicine 1 2 0 0 U l t r a sonography 1 2 0 0 Other 0 0 2 5 60 Surgical t e c h n i c i a n as a primary s k i l l i s shown in Table 9. Twenty-seven o r 63 p e r c e n t o f th e respondents s e l e c t e d l i c e n s e d p r a c t i ­ cal nurse (LPN) as t h e i r f i r s t choice f o r a secondary s k i l l , while only one, o r two p e r c e n t , in d iv id u a l s e l e c t e d th e v a r i a b l e e le c tr o c a r d io g ra m . In the second c h o ic e , twenty-two o r 73 p e rc e n t o f t h e a d m i n i s t r a t o r s s e l e c t e d c e n t r a l supply, while only one ind iv idu al s e l e c t e d the v a r i a b l e "other" and l i s t e d o b s t e t r i c s . TABLE 9 SKILLS ADMINISTRATORS PERCEIVE A MULTIPLE COMPETENCY HEALTH PRACTITIONER SHOULD POSSESS WITH SURGICAL TECHNICIAN AS A PRIMARY SKILL (N=43) F i r s t Choice Secondary S k i l l Second Choice F % 27 63 5 17 Central Supply 15 35 22 73 Electrocardiogram 1 2 7 Other 0 Licensed P r a c t i c a l Nurse 2 0 F 1 % 2 61 Table 10 i l l u s t r a t e s medical technology as a primary s k i l l a r e a . In the f i r s t choice c a t e g o r y , twenty o r 51 p e r c e n t o f the a d m i n i s t r a t o r s s e l e c t e d r a d i o l o g y , while one o f the responding a d m i n i s t r a t o r s s e l e c t e d the v a r i a b l e e le c t r o c a r d i o g ra m . One o f the respondents s e l e c t e d the v a r i a b l e "other" which was l i s t e d as t o x i c o l o g i s t . TABLE 10 SKILLS ADMINISTRATORS PERCEIVE A MULTIPLE COMPETENCY HEALTH PRACTITIONER SHOULD POSSESS WITH MEDICAL TECHNOLOGY AS A PRIMARY SKILL (N=39) F i r s t Choice Secondary S k i l l Second Choice F % F % Radiology 20 51 4 13 E le c t r o c a r d i ogram 11 28 9 28 Nuclear Medicine 4 10 7 22 Pulmonary Function 3 8 7 22 R e sp iratory Therapy 1 3 4 13 Other 0 0 1 3 62 Radiology as a primary s k i l l i s portrayed in Table 11. Twenty- four or 53 p e rc e n t o f th e respondents s e l e c t e d u l t r a sonography as t h e i r f i r s t choice f o r a secondary s k i l l a r e a , while no respondent s e l e c t e d the s k i l l o f pulmonary f u n c t i o n , r e s p i r a t o r y th erap y o r " o t h e r " . F if tee n or 41 p e rc en t o f the a d m i n i s t r a t o r s s e l e c t e d n u c le a r medicine as t h e i r most d e s i r e d second choice f o r a secondary s k i l l , while no respondent s e l e c t e d pulmonary fu n c tio n or " o t h e r " . TABLE 11 SKILLS ADMINISTRATORS PERCEIVE A MULTIPLE COMPETENCY HEALTH PRACTITIONER SHOULD POSSESS WITH RADIOLOGY AS A PRIMARY SKILL (N=45) F i r s t Choice Second Choice Secondary S k i l l F % F % Ultra Sonography 24 53 5 14 Medical Technology 11 24 6 16 Nuclear Medicine 6 15 15 41 Electrocardiogram 4 9 8 22 R e sp iratory Therapy 0 0 3 8 Pulmonary Function 0 0 0 0 O ther 0 0 0 0 63 Physical therapy a s s i s t a n t i s pr esented as the primary s k i l l in Table 12. Eighteen o r 47 p e r c e n t o f the respondents s e l e c t e d r e s p i r a ­ to r y therapy as t h e i r f i r s t choice f o r a secondary s k i l l , while four or 10 p e rc ent o f the i n d i v i d u a l s s e l e c t e d the v a r i a b l e " o th e r " and l i s t e d occupational therapy a s s i s t a n t and u l t r a sonography. In the second choice c a t e g o r y , twelve or 43 p e r c e n t o f t h e a d m i n i s t r a t o r s s e l e c t e d r e s p i r a t o r y t h e r a p y , while only 2 i n d i v i d u a l s s e l e c t e d medical t e c h ­ nology. TABLE 12 SKILLS ADMINISTRATORS PERCEIVE A MULTIPLE COMPETENCY HEALTH PRACTITIONER SHOULD POSSESS WITH PHYSICAL THERAPY ASSISTANT AS A PRIMARY SKILL i """ 1 (N=38) F i r s t Choice Secondary S k i l l Second Choice F % F % R e sp iratory Therapy 18 47 12 43 Electrocardiogram 11 29 10 36 Medical Technology 5 13 2 7 Other 4 10 4 14 64 TABLE 1 3 ADDITIONAL DESIRED SKILL COMBINATIONS FOR PRACTITIONERS WITH MULTIPLE COMPETENCIES (N-21) Medical Records Physical Therapy Patient Education | Audiometry Business Office Superv. Medical Lab Nuclear Medicine Occupational Therapy Pharmacy Technician Pulmonary Function Respiratory Therapy Speech & Language Pathology S tatistician Ultra sonography P a t i e n t Education Audiometry & Vi si si on Tes tinq Medical Lab Discharge Planninq Q u a lity Assurance Radiographer C ertified Athletic Trainer C e r t i f i e d Orth Community Health Aide Computer Exercise Physiology I n f e c t i o n Control L ib ra ry S k i l l s LPN Medical Records Occupational Therapy Personnel D irec to r Purchasing Agent R e s p i r a t o r y Therapy Speech Aide S t a f f Education U ltra sonography 3 3 Total 9 Secondary S k i l l Area 6 1 1 1 1 1 Total LPN/RN Primary S k i l l Area 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 4 3 2 1 1 1 1 1 1 3 3 2 2 2 ... 1 1 1 1 1 65 Table 13 p r e s e n t s a m atrix diagram of the respondents d e s i r e d combinations of t h e i r perceived f u t u r e needs f o r m u l t i p l e competency p e rs o n n e l. A t o t a l o f 21 a d m i n i s t r a t o r s l i s t e d 29 o r 33 s e p a r a t e s e t s of s k i l l s . The most commonly l i s t e d primary s k i l l was LPN/RN (9) and the most commonly l i s t e d secondary s k i l l was p a t i e n t education ( 6 ) . In a d d i t i o n , t h e r e was a wide range o f o t h e r primary and secondary s k i l l a re as i n d i c a t e d , which r e f l e c t the d i v e r s e needs o f the in div id u a l small h o s p i t a l . Section I I I : Education and t r a i n i n g needs. This s e c t i o n o f the survey instrument requ ested information r e l a t e d to res ea rch q u e stio n s number 8 and 9. The a d m i n i s t r a t o r s were re q u ested to respond to the p r e f e r r e d method o f education p r e p a r a t i o n o f a p r a c t i t i o n e r with m u l t i p l e competencies. The second qu estio n in t h i s s e c t i o n d e a l t with information concerning the p r o f e s sio n a l c r e d e n t i a l i n g process as i t i n f lu e n c e s e f f e c t i v e employee u t i l i z a t i o n . RESEARCH QUESTION #8: Do the a d m i n i s t r a t o r s o f small h e a l th c a r e f a c i l i t i e s have a p r e f e r r e d method f o r the educa tional p r e p a r a t i o n o f m u l t i p l e competency h e alth p r a c t i t i o n e r s ? Table 14 i l l u s t r a t e s the responses o f r es ea r ch q uestio n number 8. They were asked to s e l e c t a f i r s t and second choice to the types of educa tional experience they p r e f e r r e d in o r d e r to prepare m u l t i p l e competency h e a lth p r a c t i t i o n e r s . Sixty-seven people s e l e c t e d a f i r s t c h o ic e, while only 54 s e l e c t e d a second choice. T h i r t y - f i v e o r 52 p e rc ent of the respondents who l i s t e d a f i r s t choice s e l e c t e d r e g u l a r c o l l e g i a t e lev e l programming as th e p r e f e r r e d method to pr epare m u lt i p le competency h e alth p r a c t i t i o n e r s . Twenty-two or 41 p e rc e n t o f those who l i s t e d a second choice d e s i r e d t h a t a m u l t i p l e competency h e a l th 66 p r a c t i t i o n e r should be prepared through c l a s s e s in t h e i r f a c i l i t i e s o f f e r e d by an o u t s i d e i n s t i t u t i o n . Only f o u r o r 6 p e rc e n t o f those responding f e l t t h a t t r a i n i n g should be provided by t h e i r own in-house s t a f f , while f i v e o r 9 p e rc e n t o f those givin g a second choice s t a t e d t h a t r e g u l a r c o l l e g i a t e le v e l programming was t h e d e s i r e d method to t r a i n a m u l t i p l e competency h e a l t h p r a c t i t i o n e r . t h e v a r i a b l e " other" and s t a t e d : Two a d m i n i s t r a t o r s s e l e c t e d 1) "depends on p o s i t i o n to be t r a i n e d f o r " and 2) "based on i n d iv id u a l ne eds." TABLE 14 METHODS PREFERRED BY ADMINISTRATORS FOR EDUCATING A MULTIPLE COMPETENCY HEALTH PRACTITIONER (N=67) F i r s t Choice Second Choice Educational Experience F % F % Regular A sso cia te o r Baccalaure a t e lev e l c o l l e g i a t e programs 35 52 5 9 Continuing education programs in your geographic are a 19 28 21 39 Trained by an o u t s i d e i n s t i tu tio n t h a t presents classes in your f a c i l i t y 7 10 22 41 Trained by your in-house s t a f f 4 6 6 11 O th er 2 3 0 0 67 RESEARCH QUESTION #9: Do a d m i n i s t r a t o r s p r e f e r to see any change in the c r e d e n t i a l i n g p r a c t i c e s o f a l l i e d h e a l th p r a c t i t i o n e r s ? The p refe ren c e o f a d m i n i s t r a t o r s f o r changes in the c r e d e n t i a l i n g p r a c t i c e o f a l l i e d h e a l t h p r a c t i t i o n e r s i s shown in Table 15. Fo rty - one o r 55 p e rc e n t o f t h e a d m i n i s t r a t o r s responding f e l t t h a t t h e r e was no need t o change t h e p r e s e n t c r e d e n t i a l i n g process f o r a l l i e d h e a l t h practitioners. Nine o r 12 p e rc e n t o f the a d m i n i s t r a t o r s would p r e f e r a c r e d e n t i a l i n g process t o allow h o s p i t a l s to c e r t i f y th e competency o f t h e i r employees. Three o r 4 p e r c e n t o f th e a d m i n i s t r a t o r s responded with w r i t t e n comments to th e v a r i a b l e " o t h e r " : 1) "I su pp ort t h e Michigan Hospital Associa tio n p o s i t i o n " ; 2) "A uniform c r e d e n t i a l i n g proce ss o r s t a t e c r e d e n t i a l i n g with common g u i d e l i n e s to allow people to be recognized f o r r e s p o n s i b i l i t i e s , educational requirements and c on sid er consumer needs", and 3) "There should be ano th er way to look a t pe ople ." TABLE 15 PREFERRED CHANGES IN THE CREDENTIALING PRACTICES OF ALLIED HEALTH PRACTITIONERS (N=75) C r e d e n tia lin g P r a c t i c e F % No change in the c r e d e n t i a l i n g process 41 55 Educational i n s t i t u t i o n a c c r e d i t a t i o n 24 33 Hospital i n s t i t u t i o n l i c e n s u r e 9 12 Other 3 4 77 104 Total C hapter V SUMMARY, CONCLUSIONS, RECOMMENDATIONS, AND REFLECTIONS The primary purpose o f t h i s d e s c r i p t i v e study was to explo re the employment p o t e n t i a l o f a h e a l th p r a c t i t i o n e r with m u l t i p l e competencies in small h o s p i t a l s in Michigan. For use in t h i s s t u d y , a m u l t i p l e competency h e a l th p r a c t i t i o n e r was defined as an i n d iv id u a l who uses s e l e c t e d s k i l l s and knowledge from two o r more a l l i e d h e a l t h occupa­ tions. The need to exp lo re the p o t e n t i a l employment of the p r a c t i t i o n e r with m u l t i p l e competencies i s supported by v ariou s l e a d e r s in a l l i e d h e a l th e d u c a ti o n . While many i n s t i t u t i o n s appear to be s u f f e r i n g from a shortage o f a l l i e d h e a l th worke rs, the la c k of person­ nel seems to be most acu te in the small h o s p i t a l . The small h o s p i t a l s provide f o r consumer h e a l t h c a r e needs which are o f t e n considered to be r o u t i n e and r a t h e r l i m i t e d in scope. These s e r v i c e s , however, a r e being performed by h ig h ly s k i l l e d t e c h n i c i a n s , who because o f the requirements of c r e d e n t i a l i n g a g e n c i e s , a r e narrowly specialized. Large h o s p i t a l s and medical c e n t e r s have s u f f i c i e n t case loads to be ab le to use the re q u ir e d s p e c i a l i z e d a l l i e d h e a l th person­ n e l , but small h o s p i t a l s o f te n do not have s u f f i c i e n t case loads to f u l l y u t i l i z e th e same category o f p e rs o n n el. The a d m i n i s t r a t o r s o f t h es e f a c i l i t i e s could b e n e f i t from being a b le to use t h e i r a l l i e d h e a l th personnel in f l e x i b l e ways t h a t would 68 69 permit them to f u n c t i o n in two o r more h e a l t h s p e c i a l t y a r e a s . Not only would t h i s allow the small h o s p i t a l to remain economically v i a b l e , but more i m po rtantly would enable t h e f a c i l i t y to o f f e r a f u l l range o f e s s e n t i a l s e r v i c e s d e s p i t e th e l i m i t e d number o f a v a i l a b l e h e a l t h prac­ t i t i o n e r s in the v a ri ou s s p e c i a l t y a r e a s . I t was e s t a b l i s h e d through a review o f c u r r e n t l i t e r a t u r e t h a t on a n a tio n a l s c a l e , a personnel sho rta g e e x i s t s in small h o s p i t a l s . It was n e c e s s a r y , t h e r e f o r e , to confirm through d e s c r i p t i v e d a t a , whether h o s p i t a l a d m i n i s t r a t o r s in Michigan perceived the m u l t i p l e competency h e a l t h p r a c t i t i o n e r as an a l t e r n a t i v e to conventional s t a f f i n g p r a c t i c e s . The s u b j e c t s f o r t h i s study were the a d m i n i s t r a t o r s o f small h o s p i t a l s o f 100 bed c a p a c i t y o r l e s s in Michigan. An examination of the da ta c o l l e c t e d from the needs assessment survey i n s t r u m e n t , i n d i c a t ­ ed t h a t th e m a j o r it y o f the h o s p i t a l a d m i n i s t r a t o r s re p o r te d they would choose a job a p p l i c a n t with m u l t i p l e competencies over a jo b a p p l i c a n t with a s i n g l e competency. To o b t a i n the d a t a needed f o r making recommendations on th e employ­ ment p o t e n t i a l o f a h e a l t h p r a c t i t i o n e r with m u l t i p l e competencies, nine res e a r c h q u e stio n s were examined. The remainder o f t h i s c h a p t e r focuses on the f i n d in g s from the r e s e a r c h q u e s t i o n s , the conclusions based on the f i n d i n g s , recommendations, and th e personal r e f l e c t i o n s o f the researcher. Summary o f th e Findings In Chapter IV was p resente d t h e f i n d i n g s from th e data c o l l e c t e d f o r the needs assess ment. q u e stio n s as fo llo w s: These da ta a r e now summarized by r e s e a r c h 70 RESEARCH QUESTION #1: I s t h e r e a r e l a t i o n s h i p between the bed c a p a c i ty o f t h e f a c i l i t y and the d e s i r e to u t i l i z e a m u l t i p l e competency h e a lth practitioner? There does no t appear t o be a r e l a t i o n s h i p between t h e bed c a p a c i ty of t h e i r r e s p e c t i v e h e a l t h f a c i l i t i e s and whether o r n o t t h e a d m i n i s t r a t o r s would employ a h e a l t h p r a c t i t i o n e r with m u l t i p l e competencies. RESEARCH QUESTION #2: Is t h e r e a r e l a t i o n s h i p between the s i z e o f t h e p op ulation s e r v i c e are a o f the h e a l t h c a r e f a c i l i t y and t h e d e s i r e to u t i l i z e a p r a c t i t i o n e r with m u l t i p l e competencies? There does no t appear t o be a r e l a t i o n s h i p between t h e population s e r v i c e a re a o f the f a c i l i t y and the d e s i r e o f the a d m i n i s t r a t o r s to employ a p r a c t i t i o n e r with m u l t i p l e competencies. RESEARCH QUESTION #3: Would a d m i n i s t r a t o r s o f small h e a lth c a r e f a c i l i t i e s choose job a p p l i c a n t s with m u l t i p l e competencies? The a d m i n i s t r a t o r s had a p o s i t i v e response to t h e choic e of a job a p p l i c a n t with m u l t i p l e competencies. F i f t y - n i n e or e i g h t y p ercen t of the respondents s t a t e d they would s e l e c t a h e a l th p r a c t i t i o n e r with m u l t i p l e competencies, r a t h e r than a p r a c t i t i o n e r with a s i n g l e competency. RESEARCH QUESTION #4: Do a d m i n i s t r a t o r s in some small h e a l th care f a c i l i t i e s avoid h i r i n g a m u lt i p le competency h e a l t h p r a c t i t i o n e r ? I f y e s , why? Approximately 20 p e rc e n t o f the a d m i n i s t r a t o r s i n d i c a t e d they would avoid h i r i n g a p r a c t i t i o n e r with m u l t i p l e competencies. S alary 71 e x p e c ta ti o n s were s e l e c t e d by the seven o r f i f t y p e rc en t o f th ose who responded to t h i s q u e s t i o n . The second h i g h e s t reason s t a t e d f o r not h i r i n g such a p r a c t i t i o n e r was t h a t they be lie v e d t h e p r a c t i t i o n e r with m u l t i p l e competencies was not as q u a l i f i e d as t h e p r a c t i t i o n e r with a s i n g l e competency. RESEARCH QUESTION #5: Do small h e a l th c a r e f a c i l i t i e s p r e s e n t l y u t i l i z e h e a l t h p r a c t i t i o n e r s in more than one primary are a o f r e s p o n s i b i l i t y ? F i f t y - s i x p e rc e n t o f the h o s p i t a l a d m i n i s t r a t o r s responded t h a t they were c u r r e n t l y u t i l i z i n g a p r a c t i t i o n e r in more than one a re a of responsibility. F o r t y - f o u r p e rc e n t o f the a d m i n i s t r a t o r s responded t h a t they did no t u t i l i z e t h e i r personnel in more than one area o f responsibility. RESEARCH QUESTION #6: What a r e th e s k i l l a r e a s in which m u l t i p l e competency h e a l th p r a c t i t i o n e r s p r e s e n t l y serve? Hospital a d m i n i s t r a t o r s a r e c u r r e n t l y using t h e i r employees in varying combinations. R e sp ir a to r y Therapy and rad io lo g y were t h e h i g h e s t ranked primary s k i l l a r e a s . Electrocardiogram followed c l o s e l y by ultraso nogra phy were th e most widely u t i l i z e d secondary s k i l l s . The a d m i n i s t r a t o r s l i s t e d t h i r t y - t h r e e va rio u s s k i l l combinations which t h e i r a l l i e d h e a l t h p r a c t i t i o n e r s p r e s e n t l y p o ss es s. The d i v e r s e s k i l l combinations on th e m atrix diagram (se e page 57) r e f l e c t the highly i n d i v i d u a l i z e d employment needs o f each i n s t i t u t i o n . RESEARCH QUESTION #7: What a r e th e s k i l l a r e a s which adminis­ t r a t o r s o f small h e a l th c a r e f a c i l i t i e s p e rc e iv e a m u l t i p l e competency h e a l th care p r a c t i t i o n e r should possess? 72 The s k i l l a re a s which a d m i n i s t r a t o r s would l i k e t h e i r p r a c t i t i o n e r with m u l t i p l e competencies t o possess a r e as f ollo w s: Forty-seven p e rc e n t o f the respondents chose e le ctr o ca r d io g ra m as t h e i r f i r s t choice o f a secondary s k i l l to accompany th e primary s k i l l a re a o f r e s p i r a t o r y t h era p y. When s u r g i c a l t e c h n i c i a n was l i s t e d as the primary s k i l l , s i x t y - t h r e e p e rc e n t o f the respondents s e l e c t e d l i c e n s e d p r a c t i c a l nurse as t h e i r f i r s t choice o f a secondary s k i l l . F i f t y - o n e p e rc e n t of the a d m i n i s t r a t o r s would l i k e t h e secondary s k i l l of rad io lo g y to accompany the primary s k i l l o f medical technology. When radiology was l i s t e d as th e primary s k i l l , f i f t y - t h r e e p e rc ent o f t h e respondents chose the secondary s k i l l o f ultraso nography as t h e i r f i r s t c h o ic e. Forty-seven p e rc e n t o f the respondents s e l e c t e d r e s p i r a t o r y therapy as t h e i r f i r s t choice o f a secondary s k i l l to accompany the primary s k i l l o f physical therapy a s s i s t a n t . To accompany th e primary s k i l l o f r e g i s ­ t e r e d o r l ic e n s e d p r a c t i c a l n u r s e , th e a d m i n i s t r a t o r s d e s i r e d the p r a c t i t i o n e r to develop the secondary s k i l l o f p a t i e n t edu catio n . RESEARCH QUESTION #8: Do a d m i n i s t r a t o r s o f small h e alth care f a c i l i t i e s have a p r e f e r r e d method f o r the p r e p a r a t i o n o f a m u l t i p l e competency health p rac titio n er? F ifty-tw o p e rc e n t o f t h e a d m i n i s t r a t o r s p r e f e r r e d , as a f i r s t c h o ic e, to have a m u l t i p l e competency h e a l th p r a c t i t i o n e r educated in a r e g u l a r c o l l e g i a t e program. Continuing education programs was the second most o f t e n s e l e c t e d v a r i a b l e in the f i r s t choice c ateg o r y . RESEARCH QUESTION #9: Do a d m i n i s t r a t o r s p r e f e r to see any change in the c r e d e n t i a l i n g p r a c t i c e s o f a l l i e d h e a l th p r a c t i t i o n e r s ? 73 The a d m i n i s t r a t o r s ' response to the c r e d e n t i a l i n g i s s u e was mixed. Forty-one or f i f t y - f i v e p e rc e n t d e s i r e d no change in the c r e d e n t i a l i n g mechanism of a l l i e d h e a l t h p r a c t i t i o n e r s . would l i k e to see a change. However, f o r t y - n i n e p e rc en t T heir responses were di vid ed between e ducational i n s t i t u t i o n a c c r e d i t a t i o n and h o s p i t a l i n s t i t u t i o n a l warranty. Conclusions Based upon th e f i n d i n g s o f t h i s stu d y , th e following conclusions were formulated: 1. A d m in is tra to rs o f small h e a l th care f a c i l i t i e s would choose a job a p p l i c a n t who possessed m u lt i p le competencies. 2. The bed c a p a c i t y o f th e h e a l t h care f a c i l i t y was not r e l a t e d to the d e s i r e to u t i l i z e a m u l t i p l e competency h e a l th practitioner. 3. The population s e r v i c e area o f th e h e a l t h c a r e f a c i l i t y was not r e l a t e d t o t h e d e s i r e to u t i l i z e a p r a c t i t i o n e r with m u lt i p le competencies. 4. Those a d m i n i s t r a t o r s who would not h i r e h e a l t h p r a c t i t i o n e r s with m u l t i p l e competencies i n d ic a t e d t h a t the m u l t i p l e competency p r a c t i t i o n e r would expect a higher s a l a r y than one with a s i n g l e competency. 5. A. Small h o s p i t a l a d m i n i s t r a t o r s who u t i l i z e h e a l t h p r a c t ­ i t i o n e r s in more than one a re a o f r e s p o n s i b i l i t y were u t i l i z i n g them in a wide v a r i e t y of s k i l l combinations. B. A d m in is tra to rs of small h o s p i t a l s were c u r r e n t l y u t i l i z i n g the employees in more than one are a of r e s p o n s i b i l i t y . 74 The most common combination was t h e primary s k i l l of r e s p i r a t o r y th erap y and rad iolo gy with th e secondary s k i l l o f e le c t r o c a r d i o g ra m . 6. Small h o s p i t a l a d m i n i s t r a t o r s p r e f e r r e d f u t u r e h e a l t h p r a c t ­ i t i o n e r s to be prepared to fu n ctio n in more than one occupa tional a r e a . 7. The responden ts were about e q u a l ly divid ed concerning the p r e f e r r e d e d u ca tio n al p r e p a r a t i o n o f a p r a c t i t i o n e r with m u l t i p l e competencies. Half o f th e respondents d e s i r e a r e g u l a r c o l l e g i a t e program, while the o t h e r respondents s e l e c t e d o t h e r types o f educational e x p e r ie n c e s . 8. The h o s p i t a l a d m i n i s t r a t o r s were about e q u a lly d ivid ed con­ cerning th e c u r r e n t c r e d e n t i a l i n g o f a l l i e d h e a l t h workers, while some o f the respondents were s a t i s f i e d with th e c u r r e n t c r e d e n t i a l i n g mechanism. The remaining respondents d e s i r e d a change in t h e c r e d e n t i a l i n g p r o c e s s . No concensus was reached on any p a r t i c u l a r changes to be made. Summary Based on th e f i n d i n g s o f t h i s s t u d y , i t i s c l e a r t h a t th e adminis­ t r a t o r s of small h o s p i t a l s were c u r r e n t l y u t i l i z i n g h e a l t h p r a c t i t i o n e r s in more than one occupational area and would p r e f e r to h i r e a job a p p l i ­ c a n t who possessed m u l t i p l e competencies. In a d d i t i o n , t h e s e same a d m i n i s t r a t o r s p r e f e r r e d a t r a d i t i o n a l c o l l e g i a t e educational experience to prepare a p r a c t i t i o n e r with m u l t i p l e competencies, but were divid ed on t h e need to a l t e r t h e p r e s e n t c r e d e n t i a l i n g p r a c t i c e s . RECOMMENDATIONS This s e c t i o n on recommendations i n c l u d e s : 1) recommendations based on t h e f i n d i n g s , and 2) recommendations f o r f u t u r e r e s e a r c h . Recommendations Based on t h e Findings 1. A l l i e d h e a l t h e d u ca tio n al i n s t i t u t i o n s should implement pro­ grams to pr ovide ed uca tio nal ex perien ces f o r a l l i e d h e a l th p r a c t i t i o n e r s to develop m u l t i p l e competencies. According to t h e co n clusio ns drawn from the r e s e a r c h f i n d i n g s , t h e r e i s a mixed response as to which type o f e ducational program i s desired. A p r e - s e r v i c e educational program o r continuing e d u ca tio n al e x p erien c es may be developed t o meet t h e i n d i v i ­ d u a li z e d needs o f t h e h o s p i t a l s . The model designed by English and Kaufman, which i s p resen te d in Chapter I I o f t h i s s t u d y , would be one p o s s i b l e guide to fo llo w in program development. The model would be a p p l i c a b l e t o e i t h e r a r e g u l a r p r e - s e r v i c e a s s o c i a t e or b a c c a l a u r e a t e degree program o r a c o n tinuing education program o f f e r e d in t h e geographic are a o f th e h e a l t h c a r e f a c i l i t y . A c o ntin u in g e du catio n program could be designed to serve two p o t e n t i a l p o pu latio n groups: A. Since t h e a d m i n i s t r a t o r s r e p o r t e d t h a t they were c u r r e n t l y u t i l i z i n g t h e i r employees in more than one occupational competency a r e a , t h i s group o f employees may d e s i r e to update t h e i r dual s k i l l a r e a s . B. There may be employees c u r r e n t l y working in the h o s p i t a l s who would d e s i r e t o develop an a d d i t i o n a l competency through con tinu ing education experien ces designed to meet t h e i r s p e c i f i c needs. A p r e - s e r v i c e educational program could be designed to serve tho se s t u d e n t s who, upon e n t e r i n g c o l l e g e f o r the f i r s t tim e, d e s i r e to e n t e r i n t o a curriculum designed to pr epare a m u l t i p l e competency h e a l t h p r a c t i t i o n e r . The response o f t h e a d m i n i s t r a t o r s appear to group the d e s i r e d competency s k i l l a r e a s i n t o a l o g i c a l c l u s t e r o f s k i l l s which would enable a curriculum to be developed in an or ganized and cohesive fo rm at. A curriculum developer should c o n s i d e r the follo w in g primary and secondary s k i l l combinations as s e l e c t e d by t h e ad m in istrato rs!. F i r s t choice of primary s k i l l F i r s t choice o f secondary s k i l l A. R e s p i r a t o r y Therapy Electrocardiogram (EKG) B. Surgical Technician Licensed P r a c t i c a l Nurse (LPN) C. Medical Technology Radiology D. Radiology Ultrasonography E. Physical Therapy A ssistant R e s p i r a t o r y Therapy Hospital A s s o c ia t io n s should u t i l i z e t h e da ta from t h i s study in o r d e r to be a b le t o a s s i s t th e small h o s p i t a l in u t i l i z i n g t h e i r employees more e f f e c t i v e l y . An understanding o f what o t h e r h o s p i t a l s a r e doing may prove he lp fu l to t h e ho sp ital a d m i n i s t r a t o r seeking s o l u t i o n s to s t a f f i n g problems. The s p e c i f i c p r o f e s s i o n a l o r g a n i z a t i o n s r e p r e s e n t i n g the various a l l i e d h e a l t h occupation al s k i l l a re a s should review 77 t h es e da ta as they e s t a b l i s h o r recommend the c r i t e r i a f o r the c r e d e n t i a l i n g of a l l i e d h e a l t h p r a c t i t i o n e r s . Recommendations f o r Future Research 1. F u rthe r r e s e a r c h should be conducted t o s p e c i f i c a l l y i d e n t i f y the combinations of s k i l l a re a s which would have t h e g r e a t e s t demand by p o t e n t i a l employers. This e x p l o r a t o r y study has i d e n t i f i e d a wide range of p o s s i b l e occupational combinations, but new r e s e a r c h i s r eq u ire d to i d e n t i f y those combinations most h igh ly d e s i r a b l e . ' Once a study o f t h i s type i s com­ p l e t e d , a t a s k a n a l y s i s should be conducted t o determine a ctual employment s k i l l s , . 2. F u r th e r r e s e a r c h should be conducted to exp lo re the p o s s ib l e c o n f l i c t s w it h in the c r e d e n t i a l i n g mechanism. The l i t e r a t u r e seems t o i n d i c a t e t h a t the c o n s t r a i n t o f c r e d e n t i a l i n g i s a f a c t o r which i n h i b i t s a d m i n i s t r a t o r s from using t h e i r person­ nel in f l e x i b l e ways. Most o f the a d m i n i s t r a t o r s ' responses to the survey q u e s t i o n n a i r e i n d i c a t e d a d e s i r e not to change the current cred en tialin g process. What a r e the f a c t o r s t h a t in flu e n c e t h e s e data? 3. The study should be r e p l i c a t e d in o t h e r s t a t e s t h a t have s i m i l a r a l l i e d h e a l t h manpower needs as th ose in Michigan. The l i t e r a t u r e seems to i n d i c a t e t h a t e f f e c t i v e employee u t i l i z a t i o n i s a nation-wide problem. A data base ought t o be e s t a b l i s h e d in o t h e r s t a t e s concerning u t i l i z a t i o n o f a l l i e d h e a l t h personnel and to determine i f a m u l t i p l e competency h e a l th p r a c t i t i o n e r would be a r e l e v a n t s o l u t i o n to t h e i r perceived needs. 78 4. This study should be r e p l i c a t e d in t h r e e to f i v e y e a r s to determine i f th e u t i l i z a t i o n a n d /o r d e s i r e f o r m u l t i p l e competencies h e a l t h p r a c t i t i o n e r s has changed. This informa­ t i o n would be useful to schools o f a l l i e d h e a l th as they prepare g radu ates f o r f u t u r e employment. Included in such a study should be the reasons why some a d m i n i s t r a t o r s would avoid h i r i n g a p r a c t i t i o n e r with m u l t i p l e competencies. The b a r r i e r s l i s t e d by some o f th e a d m i n i s t r a t o r s may make i t d i f f i c u l t f o r t h e p r a c t i t i o n e r to f i n d employment in a l l hospitals. R e f!e ction s The r e s e a r c h e r o f f e r s the following r e f l e c t i o n s on t h i s study and i t s findings. The two s u b j e c t s disc u sse d in t h i s s e c t i o n in clu d e 1) the i s s u e o f c r e d e n t i a l i n g , and 2) key persons on the n a tional scene o f a l l i e d h e a l th education who a re involved with m u l t i p l e competency h e alth practitioners. Credentialing. The mixed response o f th e a d m i n i s t r a t o r s to the q uestio n on t h e survey instrum ent which d e a l t with t h e c r e d e n t i a l i n g o f a l l i e d h e a lth workers, was a s u r p r i s e . A more d i r e c t mandate f o r change of the c r e d e n t i a l i n g pro cess was expected. In d i s c u s s i o n o f t h e f i n d in g s with various members o f th e panel of e x p e r t s , i t was agreed t h a t th e c u r r e n t s t a t e o f c r e d e n t i a l i n g o f a l l i e d h e a lth p r a c t i t i o n e r s i s a major b a r r i e r to e f f e c t i v e employee u t i l i z a ­ tion. A p o s s ib l e reason f o r the mixed response of the a d m i n i s t r a t o r s could be t h e i r own p r o f e s s i o n a l background. In Michigan, many o f the small h o s p i t a l a d m i n i s t r a t o r s a r e , them selves, c r e d e n t i a l e d a l l i e d 79 he alth p r a c t i t i o n e r s . The a d m i n i s t r a t o r s ' personal involvement in the c r e d e n t i a l i n g process may have unconscious ly introduced b i a s i n to the way they perceived the c r e d e n t i a l i n g process o f a l l i e d h e a l t h personnel should be conducted. There a re now a c t i v i t i e s tak in g p la c e on the n a ti o n a l scene which may remove the b a r r i e r s o f c r e d e n t i a l i n g o f a l l i e d h e a l t h p r a c t i t i o n e r s . P r e s i d e n t Reagan has r e c e n t l y assigned a t a s k f o r c e to r e v i s e the Con­ d i t i o n s of P a r t i c i p a t i o n f o r h o s p i t a l s . The proposed changes w i l l be a p a r t o f the Department o f Health and Human S e r v i c e s ' plan to reduce Medicare and Medicaid requirements and to s i m p li f y r e g u l a t i o n s r e l a t i n g to small h o s p i t a l s . Guidelines a l r e a d y proposed would permit more f l e x ­ i b l e use of personnel and would allow the h o s p i t a l a d m i n i s t r a t o r s to make d e c i s i o n s as to who may be q u a l i f i e d to perform c e r t a i n t a s k s . These newly proposed r u l e s were r e l e a s e d in Ja nu ary , 1983 and the Department i s now r e q u e s t i n g response s from a l l i n t e r e s t e d p a r t i e s . copy o f the g u i d e l i n e s a re enclosed in Appendix D) (A I f these g u i d e l i n e s a re acc epted , i t would appear they would g r e a t l y f a c i l i t a t e the use of h e a lth p r a c t i t i o n e r s with m u l t i p l e competencies. Information Concerning M u ltiple Competency P r a c t i t i o n e r s . The most d i f f i c u l t p a r t o f developing t h i s study was th e lack o f informa­ tio n concerning a l l i e d h e a l t h p r a c t i t i o n e r s with m u l t i p l e competencies. Because t h i s e n t i r e s u b j e c t i s r e l a t i v e l y new, t h e r e was l i t t l e in the l i t e r a t u r e to provide in form a tion . Much time and e f f o r t was spent in c o n ta c tin g key people in the f i e l d of a l l i e d h e a l t h e d u ca tion . The following information may be o f help to t h e r e a d e r who i s i n t e r e s t e d in pursuing the concept o f a m u l t i p l e competency p r a c t i t i o n e r . 80 As o f t h i s w r i t i n g , I am aware o f two programs in th e United S t a t e s which a r e c u r r e n t l y o f f e r i n g e d ucational e x p e r ie n c e s to prep are h e a l th p r a c t i t i o n e r s in more than one a l l i e d h e a l t h occupational a r e a . Information about t h e s e two programs, l o c a t e d in I l l i n o i s and Alabama, may be obtained from c o n ta c t i n g the f ollow ing : Archie Lugenbeel, P r o j e c t D i r e c t o r Rural A l l i e d Health Manpower P r o j e c t The School o f Technical Careers Southern I l l i n o i s U n i v e rs i ty Carbondale, I l l i n o i s Keith Blayney, Dean M ultip le Competency C l i n i c a l Technician Program School o f Community and A l l i e d Health U n i v e rs i ty o f Alabama in Birmingham Birmingham, Alabama The Committee on A l l i e d Health Education and A c c r e d i t a t i o n (CAHEA) o f th e American Medical A s so c ia tio n has developed a t a s k f o r c e to study the use o f p r a c t i t i o n e r s with m u l t i p l e competencies. The d i r e c t o r of t h i s p r o j e c t , Dr. C l a r k , was w i l l i n g t o share t h e mission s ta te m e n t o f the committee. He a l s o provided me with the study and r e s u l t s completed by CAHEA and t h e American Academy o f Family P r a c t i c e concerning t h e r o l e o f m u l t i p l e competency p r a c t i t i o n e r s . His addre ss i s : Dr. Wallace C la r k , A s s i s t a n t D i r e c t o r Department o f A l l i e d Health Education and A c c r e d it a ti o n American Medical A sso c ia tio n 535 N. Dearborn Chicago, I l l i n o i s Dr. Robert K in sing e r, Vice P r e s i d e n t o f the Kellogg Foundation, provided info rmation t h a t was helpful concerning th e i n i t i a l concept of the p r a c t i t i o n e r with m u l t i p l e competencies. The foundation was 81 instru m ental in funding B layney's o r i g i n a l work in Alabama. c o n t a c t Dr. Kinsing er a t t h e followin g a d d re ss: Dr. Robert K i n sin g e r , Vice P r e s i d e n t W. K. Kellogg Foundation B a t t l e Creek, Michigan You may APPENDICES APPENDIX A SURVEY QUESTIONNAIRE 82 MULTIPLE COMPETENCY ALLIED HEALTH PERSONNEL SURVEY all responses will be kept strictly confidential GENERAL DIRECTIONS: Please complete ALL sections that apply by lilling in the blank or placing an "X” in the appropriate box. Your (rank response is very important in order that the School of Allied Health may plan relevant programs. SECTION I — BACKGROUND INFORMATION 1. What is the total number of beds in your facility? (Not including Long Term Care beds) □ 0-24 2. □ 25 - 49 □ 50 - 74 □ 75 - 100 □ More than 100 Your facility is located in a population service area of: □ less than 1,000 people □ 1,000 to 10,000 people □ 10,000 to 25,000 people □ more than 25,000 people SECTION II — STAFFING DEFINITION OF A MULTIPLE COMPETENCY PERSON: A MEMBER OF'A HEALTH CARE TEAM WHO USES SELECTED SKILLS AND KNOWLEDGE FROM TWO OR MORE TRADITIONAL HEALTH OCCU­ PATIONS. FOR EXAMPLE: RADIOLOGY/RESPIRATORY THERAPY. 3. If you had to choose between two job applicants would you choose: □ A professionally trained individual who possess multiple competencies and is credentialed in each skill area. (Go to Question 5) □ A professionally trained individual who possess one competency and is credentialed in only that area. (Go to Question 4) 4. If you would not hire a person with multiple competencies, is it because you anticipate problems in the following areas? (Check as many as apply) □ Union demands □ Salary expectations □ Credentialing agencies □ Qualifications of applicant □ Inter-personal relationships among employees □ Other_______________________________________________________________________________ (please specify) If you answered Question 4, Please go to Question 6. 83 5. Please identify the secondary skill area that would most closely match your needs for a Multiple Competency Technician with the specified primary skills. Identify your first and second choices ONLY by placing a 1 and 2 in the appropriate space. PRIMARY SKILL AREA SECONDARY SKILL AREA A. Respiratory Therapy □ □ □ □ □ □ □ B. Surgical Technician □ □ □ □ □ LPN EKG Central Supply Other ______ Other ______ C. Medical Technologist □ □ □ □ □ □ □ EKG Radiology Nuclear Medicine Pulmonary Function Respiratory Therapy Other ____ :_____ Other __________ D. Radiographer □ □ □ □ □ □ □ □ EKG UltraSonography Medical Technology Nuclear Medicine Pulmonary Function Respiratory Therapy Other ___________ Other ___________ E. Physical Therapy Assistant □ □ □ □ □ EKG Medical Technology Respiratory Therapy Other ___________ Other ___________ EKG Lab Nuclear Medicine Pulmonary Function Ultra Sonography Other ----------------------Other ______________ 84 F. Based on your projections of future health services, are there other competency combinations that you would prefer for your facility? (e.g. Audiometry, Medical Records, Patient Education, Vision Testing) If so, please identify in the space below. PRIMARY SKILL AREA 6. SECONDARY SKILL AREA A. Do you currently employ anyone with multiple competencies? □ Yes - How many?_______ (Proceed with Question 6) □ No (Go to Question 7) B. Identify their Primary and Secondary Skill Areas. PRIMARY SKILL AREA C. SECONDARY SKILL AREA Identify, problems, if any in employing multiple competency personnel. SECTION III • EDUCATION/TRAINING 7. In reality, the restraints of accreditation, licensure and certification mandate how individuals must be prepared educationally. Assuming, however, that there were no restraints on the educational preparation for multiple competency employees, how would you like to see them prepared for your particular facility? Identify your first and second choices ONLY by placing a 1 and 2 in the appropriate box. □ Trained by your in-house staff. □ Trained by an outside educational institution that presents classes in your facility. □ Continuing education programs in your geographic area. □ Regular associate or baccalaureate level collegiate programs. □ Other (please specify)___________________________________________________________________ 85 8. Professional credentialing of Health Care Employees continues to be widely discussed. In order to have more effective health manpower utilization in your facility would you prefer to see: □ Educational Institutional Accreditation • The educational institution would certify graduates as competent and there would be no national examination. □ Hospital Institution Licensure • Through a self-designed system a hospital would certify that their employees are competent and there would be no national examination. □ No change in the credentialing process of health personnel. □ Other (please specify)___________________________________________________________________ 9. Would you like an abstract of the results from this study? □ No □ Yes-N am e_________________________________ Title ____________ • _______ _ Address_______________________________ C ity___________________________________________________________ Zip. Comments and/or suggestions:___________________________________________________ THANK YOU FOR YOUR COOPERATION A PRE-ADDRESSED STAMPED ENVELOPE IS PROVIDED FOR YOUR CONVENIENCE Judith A. Csokasy Ferris State College School of Allied Health Big Rapids, Michigan 49307 APPENDIX B CORRESPONDENCE 86 R i a l A ^ o sp rtal 111 l i l i associate 8215 W est St. Jo sep h Hlghwev Lansing, Michigan 48917 15171323-3443 Patric E. Ludwig Prssldan- February Fourth 19 8 2 Judith A. Hagestrom-Csokasy 7420 East Nine Mile Road Big Rapids, MI 49307 Dear Judy: I am pleased to convey to you the support provided by the Michigan Hospi­ t a l Association Committee on Smaller Hospitals r e l a t i v e to your d i s s e r ta tio n survey instrument and the general topic to which i t is d irec ted . As expectdd, the Committee was concerned about the p oten tial complexity and time associated with completion of the survey instrument, however, a f te r clo s e examination i t was not f e l t th a t the instrument was excessively complex or would req uire s ig n ific a n t amounts of time on the p arts of adm inistrators to app rop riately complete i t . The Committee was most supportive of your research and you should fe el free in your cover l e t t e r s associated with d i s t r i b u ti o n of the survey instrument to point out th a t the instrument has been reviewed by the Michigan Hospital Association Committee on Smaller Hospitals and endorsed in i t s in ten t and completion encouraged. I should also point out th a t several of the Committee members had some r e c o lle c tio n of receiving a sim ilar survey in the not too d is t a n t p a s t. They were not sure whether the survey came from an educational i n s t it u t i o n or an individual in vestig atin g the s im ilar area, however, you should be aware th a t there are apparently sim ilar i n t e r e s t s out there somewhere. I have attached to th is l e t t e r the copy of the survey Instrument th at you sent as i t looks lik e a workup th a t you may be able to use in your fin a l d r a f t . I have made a couple of changes on the document with my pen th at will provide c l a r i t y in terms of understanding on the p a rt of hospital adm inistra­ to rs from my perspective. 87 Judith A. Hagestrom-Csokasy February 4, 1982 Page Two Best wishes to you with your work and if I can on t h i s e n t i r e to p ic, please advise meand I will you out. I would most c e r t a i n l y be in tere ste d in fi n a l work and also o ff e r to serve as a reviewer d i s s e r t a t i o n i f you think th a t would be h elpfu l. With best regards, Oonald P. P otter Director Department of Health Policy Development DPP:llw Enclosure 1 be of fu rth e r help do whatever I can receiving a copy of i n i t i a l d ra fts to to of of you help your your 88 Dear The School of A llied Health a t F e rr is S ta te College with fu l l support of the Small Hospital Committee of the Michigan Hospital Association is conducting a survey to determine the p ro je c te d need and c u rre n t u t i l i z a t i o n of m ultiple competency h e a lth ca re workers fo r the s t a t e s small ho sp ital systems. As a Michigan Health Care Leader, your response i s invaluable fo r the fu tu re pre p ara tio n of Michigan's h e a lth p ro fe ss io n a ls . For purpose o f t h i s study, a h e a lth care worker with m u ltiple competencies is defined as: A member of the h ea lth c a re team who uses s e le c te d s k i l l s and knowledge from two o r more t r a d i t i o n a l h ea lth occupations and p ro fessio ns. (For example: radiology and c l i n i c a l laboratory sk ills). The enclosed q u estion naire should be completed and returned in the stamped se lf-a d d re sse d envelope no l a t e r than April 8. Your individual responses w ill be kept in s t r i c t e s t confidence as the r e s u l t s w ill only be presented in the form of ta b u lated t o t a l s . I f you d e s ire an a b s t r a c t copy of the r e s u l t s , p lease complete the ap p ro p riate s ec tio n a t the end of the question­ n aire . Thank you fo r your cooperation in t h i s most worthwhile p r o je c t. S incerely, Ju d ith A. Csokasy Associate Professor Enclosure cac: 3/8774 89 MULTIPLE COMPETENCY HEALTH PERSONNEL QUESTIONNAIRE Thank you for responding to the recent questionnaire concerning multiple competency health personnel from the School of Allied Health at Ferris State College. The responses you gave will soon be analyzed and will provide valuable information for the future planning of Michigan's Health Care System. If you requested an abstract it will be mailed to you as soon as the tabulated data is available. Sincerely, Judith A. Csokasy Associate Professor gv/2 0404 APPENDIX C NAMES AND ADDRESSES OF HOSPITALS COUNTY FACILITYNAM E STREETADDRESS CITY LICENSED BED ZIP CODE CAPACITY * CERTIFICATIONS* M EDICARE MEDICAID Alger Hunising Heaorial Hosp. Sand Point Road Hunising 49862 40 X X Allegan Allegan General Hospital Coaunity Hospital Pipp Coaaunity Hospital 555 Linn Street 130tb Avenue 411 Naoai Street Allegan Douglas Plainwell 49010 49406 49080 71 31 45 X X X X X X Arenac *Standish Coaaunity Hosp 805 West Cedar Standish 48658 81 X X Baraga *Baraga County Heaorial 770 N. Main Street Lanse 49946 67 X X Barry Pennock Hospital 1009 W. Green Street Hastings 49058 92 X X Benzie Paul Oliver Heaorial Hosp 224 Park Avenue Frankfort 49635 40 X X Berrien Unity Hospital Coaaunity Hospital 1301 Main Street 541 N. Main Street Buchanan Watervliet 49107 49098 42 70 X X X X Calhoun Battle Creek Sanitariua Oaklavn Hospital Albion Dept, of Hospitals 197 N. Washington 200 N. Madison St. 809 W. Erie Street Battle Creek Marshall Albion 49017 49068 49224 75 77 89 X X X X X X Cass Lee Heaorial Hospital 420 W. High Street Dowagiag 49047 74 X X Charlevoix Beaver Island Med Ctr Charlevoix Hospital Lake Shore Drive St. Janes Charlevoix 49782 49720 3 44 X X X Clare Clare Osteopathic 104 W. Sixth Street Clare 48617 64 X X Clinton Clinton Heaorial Hosp. 805 S. Oakland Street St. Johns 48879 76 X X Dickinson Anderson Heaorial Main Street Norway 49B70 19 X X Eaton Eaton Rapids Coon Hosp Hayes Green Beach Hosp 1500 S. Main Street 321 E. Harris Eaton Rapids Charlotte 48827 48813 41 46 X X X X Genesee Wheelock Heaorial Hosp 7280 State Road Goodrich 48438 53 X X Gladwin Gladwin Hospital 455 S. Quarter St. Gladwin 48624 42 X X CITY LICENSED BED CAPACITY * CERTIFICATIONS* M EDICARE MEDICAID COUNTY FACILITYNAM E Gogebic Grand View Hospital U S 2 Box 708 Ironwood 4993B 72 X X Gd Traverse Traverse City Osteo Hosp 550 Munson Avenue Traverse City 49684 81 X X Hillsdale Hillsdale Cob b Hltb Ctr 168 S Howell Street Hillsdale 49242 86 X X Houghton Calumet Public 205 Osceola Lauriua 49913 70 X X 1100 S. Van Dyke 170 N. Caseville Rd. First & Broad Street Bad Axe Pigeon Harbor Beach 48413 48755 48441 93 47 67 X X X X X X Huron Huron Heaorial Hospital * Scheurer Hospital * Harbor Beach Cob b Hosp STREETADDRESS ZIP CODE Ingham Mason General Hospital 800 E. Columbia St. Mason 48854 42 Ionia Belding Co b b Osteo Hosp Ionia County Men Hosp 1534 V. State Street 479 Lafayette Street Belding Ionia 48809 48846 56 77 Iosco Tawas St. Joseph Hosp M-55 and Court St. Tawas City 48763 65 Iron Crystal Falls Cob b Hosp Iron County General Hosp Michigan and Third Ice Lake Road Crystal Falls Iron River . 49920 49935 35 38 X X X X Jackson Jackson Osteo Hosp 121 Seyaour Avenue Jackson 49202 75 X X Kalamazoo Franklin Coaaunity Hosp 13326 North Blvd. Vicksburg 49097 50 X X Box 37 419 S. Coral Kalkaska 49646 21 X X 235 Wealthy St., S.E. Grand Rapids 49503 80 X X High Street Nortbport 49670 94 X X X X X X X X X X Kalkaska Kent Leelanau * Kalkaska Mea Hltb Ctr Mary Free Bed Guild * Leelanau Heaorial Hosp Lenawee Addison Coos Hosp Autb Herrick Heaorial Hospital Morenci Area Hospital Thorn Hospital 421 N. Steer Street 500 E. Pottawatoaie Sims Highway 458 Cross Street Addison Tecuaseb Morenci Hudson 49220 49286 49256 49247 24 76 33 25 Livingston Brighton Hospital 12851 Grand River Brighton 48116 63 X X VO H* LICENSED * CERTIFICATIONS •• CITY ZIP CODE BED CAPACITY MEDICARE SOZ W. Harrie Newberry 4986B 74 X Hackinac Strts Hlth Ctr 220 Burdette Street St. Ignace 49781 21 Haconb Harrison Coaaunity Hosp Coaaunity Hosp Foundation McNaaara-Warren Como Hosp Kern Hospital 26755 Ballard Road 806S0 Earle Hea Hvy 4050 E. Twelve Mile 21230 Dequindre M l . Cleaens Alaont Warren Warren 48043 48003 48089 48091 96 48 54 54 X X X X X X X X Manistee Heaorial Hosp of Manistee West Shore Coam Hosp Rogers Heaorial Hvy 1465 E. Parkdale Ave Onekeaia Manistee 49675 49660 24 95 X X X X Hason Heaorial Hosp-Mason Co One Atkinson Drive Ludington 49431 95 X X Mecosta Mecosta Heaorial Hosp Mecosta Co Gen Hosp 122 Pierce Street 405 Winter Stanvood Big Rapids 49346 49307 36 74 X X X X Menominee Menoainee Co-Lloyd Hosp 1110 Tenth Ave Henoainee 49858 78 X X 301 N. Main Street H 46 West 4th and Washington Sheridan Edaore Lakeview 48884 48829 48850 42 30 94 X X X X X X COUNTY Luce FACILITY NAME * Helen Newberry Joy Hasp STREET ADDRESS MEDIC X Hackinac Montcalm Sheridan Coaaunity Hosp Tri County Coam Hosp 4 Kelsey Heaorial Hospital X Muskegon Heritage Hospital 3020 Peck Street Muskegon Hgts 49440 46 X X Newaygo Gerber Heaorial Hosp Grant Coaaunity Hospital South Sullivan St 41 Lake Street Freaont Grant 49412 49327 87 32 X X X X Oakland Madison Coaaunity Hosp Straith Heaorial Hosp 30671 Stephenson Hvy 23901 Lahser Road Madison Hgts Southfield 48071 48075 37 45 X X X X Oceana Oceana Hospital Assn Lakeshore Coaaunity Hosp 611 E. Main Street 72 S. State Street Hart Shelby 49420 49455 36 35 X X X X Ogeaaw Tolfree Heaorial Hospital 335 E. Houghton Ave West Branch 48661 92 X X Ontonagon La Croix Hospital Ontonagon Meaorial Hosp Hain Street Seventh Street White Pine Ontonagon 49971 49953 18 41 X X X X COUNTY FACILITYNAM E STREETADDRESS CITY ZIP CODE LICENSED BED CAPACITY * CERTIFICATIONS * M EDICARE MEDICAID Otsego -Otsego County Meaorial 825 N. Center Street Gaylord 49735 76 X X Ottawa Zeeland Coan Hospital 129 Taft Street, S. Zeeland 49464 61 X X Russell Meaorial Hosp ^Rogers City Hospital 201 North Pine 555 N. Bradley Hwy Onaway Rogers City 49765 49779 17 95 X X X X Presque Is St. Clair River District Hospital Yale Coaaunity Hospital 4100 S. River Road 420 North Street St. Clair Yale 46079 48097 68 39 X X X X SL. Joseph Sturgis Hospital Three Rivers Hospital 916 Myrtle Avenue 214 Spring Street Sturgis Three Rivers 49091 49095 94 72 X X X X 3559 Pine Street 120 Delaware Street 2770 Main Street Deckerville Sandusky Harlette 48427 48471 48453 25 49 91 X X X X X X 520 Main Street Hanistique 49854 55 X X Sanilac Deckerville Coan Hospital McKenzie Meaorial Hosp *Kirlette Coaaunity Hosp Schoolcraft Schoolcraft Heaorial Hosp Tuscola Caro Coaaunity Hospital Hills & Dales Gen Hosp 401 N. Hooper Street 4675 Hills Street Caro Cass City 48723 48726 50 65 X X X X Van Buren South Haven Coaa Hosp 955 S. Bailey Street South Haven 49090 82 X X Washtenaw Saline Coaaunity Hospital 400 W. Russell Saline 48176 82 X X Chelsea Coaaunity Hosp 775 S. Main Street Chelsea 48118 97 X X Dearborn Medical Center Lynn Hospital Bedford Coaaunity Hosp Sidney A Suaby Mea Hosp 10151 Michigan Avenue 25750 W. Outer Drive 25210 Grand River Ave 234 Visger Road Dearborn Lincoln Park Detroit River Rouge 48126 48146 48240 48218 65 76 72 93 X X X X X X X X Wayne * LICENSURE INCLUDES LONG TERM CARE UNIT APPENDIX D DEPARTMENT OF HEALTH AND HUMAN SCIENCES PROPOSED RULES 94 Federal R egister / V ol. 48. No. 2 / T uesday, January 4. 1983 / Proposed R ules I I 80.592-2. -3. -4. and -5 are not operated ae designed. Including periods when a flare pilot light doee not nave a flame. (4) Datea of startups and shutdowns of tha closed vent systems and control devices required in I I 60.592-2, -3, -4, apd-S. (e) The following information pertaining to all compressors and fugitive emission sources subject to the requirements in IS 60.592-2, -3, -4, and -7 shall be recorded in a log that la kept in a readily accessible location: (1)(i) A Ust of identification number* for ftigitiva emission sources that the owner or operator electa to designate for no detectable emissions under the provision* of | | 60.8Q2-2(e), -3(1), and -7(f). (U) The designation of these source* as aubject to the requirement* of I I 60.59Z-2(e), -3(1), or-7(f) shall be signed by the owner or operator. (2) A list of source identification number* for pressure relief devices required to comply with 1 60.592-1 (3)(i) The datea of each compliance test required in | | 60.592-2(a), -3(1), -4, and -7(1). (il) The background level measured during each compliance test. (ill) The maximum instrument reading measured at tha source during each compliance test (4) A list of identification number* for fugitive emission sources that are in vacuum service. (f) The following information pertaining to all valves subject to the requirements of | | 60.592-7 (g) and (h) shall be recorded in a log that I* kept in a readily accessible location: (1) A list of identification numbers fof valves that are designated as unsafe to monitor, an explanation for each valve stating why the valve is unsafe to monitor, and the plan for monitoring each valve. (2) A list of identification numbers for valves that are designated a* difficult to monitor, an explanation for each valva siating why the valva is dimculi io monitor, and tha expected date for monilo.inu each valve. (g) Tha following information shall be recorded in a log that is kept in a readily accassible location: (1) Design critorion required in 1 60.592— 2(d)(5) and 160.S92-3(e)(2) and an explanation of the design criterion; and (2) Any changes to this criterion and the reason* for this change. (h) The provisions of | | 60.7 (b) and (d) do not apply to affected facilities subject to this aubpart. (Sec. 114 of tha Clean Air Act as amended (42 U.9.C. 7414).) f 60.597 Haporttngrequtramewia. (a) An owner or operator electing to comply with the provision* of I I 60.5931 and -2 shall notify the Administrator of the alternative standard selected 90 days before implementing either of the provisions. (b) The provisions of 100.8(d) do not apply to affected facilities aubject to tha provisions of this subpart except that an owner or operator shall notify the Administrator of the schedule for the initial performance testa 30 days before the initial performance testa. (Sea 114 of the Clean Air Act as amended (42 U.S.C. 7414)) 299 IP* Doe. * w e M ad I * * * * U a * | In commenting, pleas* refer to BPP519-P. If you prefer, you may dpliver your comments to Room 300-G. Hubert H. Humphrey Building, 200 Independence Ave.. Washington, D.C.. or to Room 132, East High Rise, 6323 Security Boulevard, Baltimore, Maryland 21207. Comments will be available for public Inspection as they are received, beginning approximately three weeks after publication, in Room 300-G of the Department's Office at 200 Independence Ave., S.W., Washington, D.C 20201, on Monday through Friday of each week from 8:30 a.m. to 5:00 p.m. (202-245-7890). M.UMQ FOR n iim M t INFORMATION CONTACTS 4M M 04I DEPARTMENT OF HEALTH AND HUMAN SERVICE8 Haatth Care Financing Administration 42 CTR Parts 405,450,452,453,454, 455,455,457, and 455 Alan Spielman, Acting Director, Division of Standards and Certification, OCP. BPP, 1-0-3 Dogwood East, 1840 Gwynn Oak Avenue. Baltimore, Md. 21207(301)604-3775. SUaeUM tM TARV MFORtSATtON: A. Background Conditions of Participation ■MtMSSTw WMI ■W OKSM I r f v v n H I I v i (Condition*) is tha term used for the p . , «d g a|. - ■ ^ an a s —a *a m—— C U IM IU O ftl OT PM IIU t|M uO f1 ro c requirements that hospitals must meat in as ««-»notpnaw order to participate in the M edicare and Medicaid programs. These requirement* AOtMCY: Health Cara financing are based on sectioh 1861 (e), (f), and (g) Administration (HCFA), HHS. of the Social Security Act (the Act); the Acnosc Proposed rule. utilization revisw provisions in section 1814(a)(7). 1801(k). 1903(g) of the A ct iu maaRv; We are proposing a general and the general rulemaking authority in revision of the Condition* of section* 1102 and 1571 of the A ct Participation for hospital*. Tha Condition* are those requirements that Tha current requirements for hospitals must meet in order to participating hospital* are presented as participate In tha Medicare and 21 Conditions, containing 128 Standards, Medicaid programs (title* XVIII and XIX and are located In the existing Federal regulations at 42 CFR Part 405, Subpart of tha Social Security Act). This proposed rule is part of tha j. There has bean no substantial revision Department's regulatory relief efforts of the Conditions since they ware first and is designed to radium Federal published in 19*6 , despite changes in tha requirement*, simplify and clarify state of the art. regulations, and provide maximum On |une 20,1980, the Department flexibility in administration, while published a notice of proposed protecting patient health and safety. rulemaking (NPRM) proposing a revision of the hospital Conditions (45 FR 41794). PATH; To assure consideration, Subsequent to this publication, HCFA comments should be submitted by Initiated a process of regulatory reform March 7.1953. as part of tire Secretary's efforts to a ddress : Addresa comments in writing reduce tha burden of Federal . to: Administrator, Health Cara regulations. Therefore, the June 20, i960 Financing Administration, U& NPRM wa* not prepared for final rule. Department of Health and Hunan We established criteria for reviewing Services, Attention: BPP-619-P, P.O. Box the existing Conditions applicable to 17073, Baltimore. Maryland 21235. hospitals. Those criteria are as follows:. In addition please address a copy of 1. Requirements should be necessary your comments on the information to protect the health and safety of collection requirements to: Office of patient*. Information and Regulatory Affairs, 2. Tha Conditions should contain only Office of Management and Budget, provisions authorised by the statute. Room 3208, New Executive Offlca Building, Washington, D.C. 20503, 3. Requirements should not Attention: Desk Officer for HHS. unnecessarily overlap with similar 95 300 Federal R egister / VoL 48, N o. 2 / T uesday, Januaiy 4, 1083 / Proposed R ules requirements enforced by other Federal. hospital actively evaluate Its services. State, or local government programs. Tha Condition Is sufficiently flexible to 4. Requirements should permit permit a variety of assessment maximum flexibility for facility mechanisms and plans, but would place compliance. responsibility on the hospital for As a result of our review, we have ensuring that quality of care is an. decided to proceed with another ongoing goal. Further, we would clarify proposed rule. These proposals are that the hospital is accountable for its intended to simplify and clarify services provided under contract. In requirements, to focus on patient care, recognition of high patient-risk areas, to emphaalxe outcome rather than tha we are proposing to elevate certain means used to achieve those ends, to Standards to tha Condition level (a.g„ promote cost containment while Surgical Services, Anesthesia Services, maintaining quality care, and to achieve Infection Control). This would place more effective compliance with Federal greater emphasis on the certification requirements. The basic function of tha process in these areas. Conditions in protecting pationt's health 2. Generally, we replaced most and safety has been maintained, and in prescriptive adminstrative requirements some areas, such as the new Conditions, with language that was elated la terms and Standards that have been elevated of expected outcome. For example, to Conditions, enhanced. We have mandatory committsea and committee considered and, as appropriate, meetings would be deleted from tho provided for the comments received to governing body and medical staff the 1080 NPRM. In developing the final Conditions ( II 482.12 and 482J22). rule, we will base our decisions on this Instead, tha objective that was intended, proposed rule, and on comments e.g.. good and direct governance, would spedfically submitted in response to its be stated in postive terms. publication. 3. Next, we would balance the need B. General Approach to Proposed Rula for personnel to have certain credentials against hospital accountability and The hospital Industry is heavily flexibility in determining personnel regulated in this country. In addition to requirements. Recognizing that Federal regulations, hospitals are personnel achieve competency through subject to substantial State inspection many routes (education, training, ana through licensure programs. Further, experience), we would frequently place nationally recognized atondards of the responsibility on the hospital for practice are well accepted and ate choosing its own staff and delineating adhered to generally through the staff responsibilities (e.g., Radiology, voluntary accreditation process. Medical Records). Recognizing the ecrutiny under which This in no way diminishes our interest hospital care Is provided, we believe it in high standards for hospital personnel. is appropriate to eliminate unnecessary When, in our view, specific degrees or regulation in the existing conditions of experience would be necessary to the participation. We also believe that it Is provteion of safe care the Condition important to modernize the regulations woutd-clearly state those requirements. in light of significant changes in the 4. In most Conditions, we would organizational structure of hospitals and delete specific references to adequate the dramatic technological and aafe facilities in favor of a general advancements since 1065. At the same comprehensive statement under the time, we are aware that it is necessary physical environment Condition to impart sufficient flexibility into the (1 482.4). In those areas of the hospital regulations to allow thair application to both the smallest rural faciiily and to the requiring special concern for safe practices, such as Nuclear Medicine most modem urban hospital centers. services and Radiologic services, we Therefore, in the framing of these would maintain specific language to proposals, we used the following assure additional protection. approach. 1. First'we were careful to assure that 5. We would delete most of ths our attempts to eliminate unnecessary references to "Departments" by using regulation, and provide hospitals with the more encompassing term “services". greater flexibility, would not adversely This would be done in order to clarify affect patient health and safety. that a hospital's organizational structure Consequently, In our view, certain key would not determine whether or not additions and modifications would be services would be subject to the necessary to underscore the hospital's Conditions. Further, use of the term accountability for the services II "services” would avoid any implied provides. For example, we are proposing suggestion that hospitals should a new Condition, Quality Assurance organize their services into formal (} 482.21) that would require that the “Departments". We believe that the numerous proposed modifications and deletions to the regulations would result in an Improved set of Conditions of Participation. We believe that the proposed language of the regulations offers better protection to our beneficiaries. At the same time, hospitals, when functioning properly, should be administratively unburdenod by the Conditions of Participation. We would like to mention, however, that hospitals accredited by the JCAH (the majority of the 8200 accredited hospitals) will be affected by.JCAH's similar efforts to lessen overly prescriptive requirements while increasing administrative flexibility. The (CAN'S revised standards will focus, as do our proposed Conditions, on provision of quality care more than on the means of achieving i t Although we comment on each draft of JCAH'e proposed revisions, (CAH's efforts are not directly linked to ours; that is, the adoption of new JCAH standards will be unrelated to the possible Implementation of new Medicare Hospital Conditions. C. Proposed Revisions 1. Compliance with State and Local Laws. Section 1881(e)(7) of the Act addresses State and local licensure requirements. If State or local lawa provide for the licensing of hospitals, the Act requires the hospital to ba licensed or to be approved by the appropriate State or local licensing authority as meeting the standards for licensure. Current regulations at 42 CFR 405.1020 restate these statutory requirements and expand upon them by requiring compliance with all relevant laws (e.g.. laws relating to staff licensure, postmortem examinations, communicable diseases). We are proposing to revise these regulations (see f 482.11) by simply restating statutory requirements and deleting other requirements. The regulations would also require hospitals to comply with applicable Federal laws. 2. Governing Body. Under the revised Condition relating to the governing body (see proposed f 482.12] we would make these changes: a. Bylaws, meetings, committees, liaison. The current provisions regarding bylaws, meetings, committees, and liaison (42 CFR 405.1020(aHd)) would be deleted since we consider them unnecessarily prescriptive. Wa believe that it is not necessary for Federal regulations to address these specific administrative issues. Rather, these provisions should fall under the 96 Federal R egister / V ol. 48, N o. 2 / T uesday, January 4. 1963 / P roposed R ules discretion of Individual facility Current regulations at 42 CFR 4i>5.1021(J) management. expand upon the statutory requirement b. Medical Staff. Currant regulationa We are proposing (see proposed (42 CFR 405.1021(e)) specify the datalla 1482.12(d)) to modify the regulations by of tha rolatlonahlp between tha simply incorporating the basic governing body and tha medical itaff. provisions contained in the statute. Wa are proposing to reviie theee g. Contracted Service*. The use of regulation* to Indicate almply that tha contracted services in hospitals has medical ataff moat be accountable to tha increased dramatically since 1088. governing body and be organized under Today, services frequently provided bylaw* aa required by Sectlon'1861(a)(3) through contractual arrangements of tha A ct (Sea proposed 1481.12(a).) includs nursing, phsrmucy, emergency, a Hoepital Aaminietrator. dietary, laboratory, and radiology. Our Regulationa at 42 CFR 400.1021(1) and (g) concern regarding these contracted apecify that tha governing body muat servicea is twofold. First although tha appoint a hoapltal administrator, serviess might be subject to survey describe (he qualifications for this under other Conditions (e.g., 1 48243, position, and apecify the details of how Nursing; 1 482.28 Pharmacy), it is tha administrator should perform thla difficult to survey for all aspects of these function. We are proposing to revise services when thy are not provided on these regulationa by eliminating the hospital premises. For example, education and experience raquirsmenta hospital food may be prepared applicable to an administrator. Proposed elsewhere, and certain ancillary regulationa at 1482.12(b) would simply servicea may be provided off-site. require tha Governing Body to appoint Second, comments received as a an Administrator or Chief Executive result of the 1B80 NPRM highlighted the officer responsible for administration of fact that there does not appear to be a the hospital Tha functions would clear undaralanding, or acceptance, of remain, but the detail of bow to the hospital's responsibility tor services accomplish the tasks would be delated. provided under contract We would d. Pnytician Service*. Section clarify that tha hospital baa ultimate 1861(e)(4) of tha Act mandates that responsibility for services, whsther they every patient be under the care of a * are provided directly, such as by its own physician. Current regulations (at 42 employses, or by lsasing, or through CFR 405.1021(h)) require that a hospital arrangment, such as formal contracts, have policies to assure patients are Joint ventures, informal agreement, or under the care of a physician. We are shared services. Because many proposing (see f 482.12(c)) to requite contracted services are Integral to direct that patient* actually be under a patient cars and a n important aspecta physician's cars, not merely to require of health and safety, a hospital cannot that the hospital have an established abdicate Its responsibility simply by policy. We would also relocate carrant providing that service through a contract with an outside resource. For purposes requirements for a health history and physical examination to thla Standard of assuring adequate care, the nature of because these are tha responsibility of tha arrangment between tha hospital the attending physician. and tha "contractor’1ia irrevelant Tha term "physician", as it is defined As a result of the increased reliance in 1 482.3, would include all on contracting for temporary nursing practitioners provided for by Section personnel by hospitals, we would 1881(r) of the A ct Thus, the use of tha include specific requirements to ensure term ‘‘physician" in regulations will be that hospitals provide adequate consistent with its use in the statute. supervision and evaluation of tha However, individual hospitals would clinical activities of non-employee faSaia the authority to ueianiuiia who licensed mining personnel (see has admitting pitvilsaso in their hoapltal. 148243(b)(6)). This would ensure that e. PhyticeuPlant Current regulationa contracted nursing employees are at 42 CFR 408.1021(1) require that tha required to perform at tha same level of governing body be sctlvely involved in competence as nurses employed directly maintaining the physical plant We are by the hospital proposing to deleta this requirement as h. Discharge Planning. We are the intent of the Standard (a safe and proposing (see 1482.12(f)) to.add a new effective physical plant) is met through Standard that requires discharge planning. We believe this requirement is other regulations. (See Physical Environment in current 42 CFR 408.1022, important since discharge planting haa and proposed 42 CFR 482.41.) been linked to daoraaaad rataa of f. im titutional Planning. Sections hospital readmlssion 1881(e)(8) and 1881(s) of the Act requite 3. Q uality Amutance. Many of tha a hospital to have an annual operating current regulations apecify procedural budget and capital expenditure plan. requirements that hospitala must follow 301 to uasure quality care (e.g., organisational characteristics, committee functions, personnel). These requirements are currently located in several of tha Conditions (e.g., Coveming Body and Medicu staff). We beliave a focused requirement would better address qualify of care. Therefore, we are propoaing to establish a new Condition on Qualify Assurance at 1 48241. Wa would require that the hospital establish a hospital-wide qualify assurance program aimed at Identifying and correcting patient care problems. Specifically, we would requite that the hospital— (a) Have a written qualify aaaurance plan: (b) Evaluate all organised services, nosocomial infections, and medication therapy; (c) Evaluate all surgery; and (d) Document dafirdendaa and taka appropriate remedial action. 4. Medical Staff. Current regulations at 42 CFR 408.1022 provide specific requirementa for medical tuff, such as requiring very detailed bylaws, committees, maeWngs, and staff qualification, fa proposed 1 48242 wa would delete those provisions that we now believe to be ovariy preacriptiva or unnecessary and modify others as follows: a. In proposed 148242(a)(1) and (2) we use tha term "medical ataff*, not "physicians”. This would grant maximum flexibility to the hospital in granting privileges and organising its professional stall Nurse practitioners and nurae-eddwivae toe example, could be granted staff privilege*. Thla reflects the present hospital trend of extending patient care responsibilities to practitioners other than physicians. We note that proposed 1482.12(c) would require each patient to be under the core of a physician. In that ease, "physician" would be Interpreted as defined in section 4824 of dlls regulation; that is. a doctor of medicine, osteopathy, dentistry, or other citsd >a that — b. We would delate the Standard regarding staff responsibilities to support hospital policies since such detail is not necessary for Federal regulations. Ws would, however, retain the requirement that bylaws be enforced (proposed i 482.22(b)). c. We would deleta tha Standard on securing autopelas sinoa autopalaa depend on the consent of next-of-kin, except whan legally mandated. d. We would delete requirements regarding consultations. There is no indication that consultations, which are the direct responsibility of the attending 302 Federal R egister / V ol. 4B, N o . 2 / T u esd a y, January 4, 1963 / P roposed Rule* prescriptive detail*. We would also physician, are being improperly overlapping. We are proposing to conducted. replace the Condition statement with the modify die personnel Standard to e. We would combine and simplify statutory language that requires 24-hour specify that if the hospital doss not have requirement* regarding staff nursing car* given or supervised by a a staff pharmacist, a designated appointment*, ataff qualiflcatiune, and registered nurse. We are proposing to Individual must have responsibility for staff officer* (see current 42 CFR retain requirements on organization, the day-to-day operation* of the 405.1023(d). (e). and (b|). Proposed staffing, administration of drugs, and pharmacy services. We would also regulationa would require: (1) a well delivery of care. We would delete specify that when a pharmacist is not organized medical ataff accountable to Standards on working relationships and • available, drugs may be removed only the governing body for the quality of stuff meetings because we believe these by personnel designated by the medical medical care given to patient*: (2) issues are best addressed by the staff or pharmacy. periodic appraiaala of member* of the Individual hospitals (see proposed 8. Radiology. Regulations at 42 CFR ataff; (3) the wanting of clinical 1 482.23). 405.1029 provide that basic radiology privilege* only to thoae legally, Section 949 of Pub. L 90-499 provides service* must be available to patients profeaalonally. and ethically qualified: authority to HGFA to temporarily walvs and that these services be provided in the statutory 24-hour registered nursing and (4) and individual physician with accordance with professionally responsibility for the organisation and service requirement* for rural hospitals approved standards for safety and of 50 or fewer beds. Regulations conduct of the medical staff. Those personnel qualifications. We are requirement* would be maintained since Implementing this law nave been issued proposing (see proposed 1 482.28) to separately. there ia evidence that a strong and reviae the Condition statement to define 6. M edical Records. Section 1801(e)(2)more responsible medical staff organization 1* specifically what constitutes of the Act requires that a hospital positively related to the provision of radiological ssrvicaa. We would retain quality care. maintain clinical records on sll patients. the basic factors relating to safety Regulations at 42 CFR 405.1020 currently hazards. We are proposing to revise the f. The requirements regarding “other staff" (currant 42 CFR 405.1023(g)) would implement this requirement. This personnel Standard to require that only be deleted since they are prescriptive Condition consists of 10 Standards and a qualified radiologist, either full or partwithout an apparent relationship to 32 factors, many of which overlap, are time, supervise the department and patient health and safety. inflexible, and are overly prescriptive. In interpret films that requite specialized g. The requirement on bylaws would addition, parts of this rule have been knowledge. The present language had be simplified. Proposed regulations made obsolete by changes in been Interpreted by some to mean that a would require bylaws that enable the technology. In proposed S 402.24 we are radiologist must interpret or reinterpret medical staff to carry out its recommending the following changes, evuty film. Proposed language would responsibilities, and include a statement the majority of which are intended to also make it clear that tbs radiologist of qualification* for admittance to the focus on outcome-related requirements, - needs to sign reports only of his or her stuff and responsibilities of each rather than process-oriented interpretations. category of medical staff. requirements: We are proposing to allow the h. Requirements on various specified a. Preservation.—Y /t would remove medical staff and the individual committees (current 42 CFR 405.1023(f)tha reference to statute of limitation* (o)) would be deleted as unnecessary end require retention of medical records responsible for radiological services to designate who is qualified to use and overly prescriptive. For example, for 5 years. radiological apparatus. We would also the medical ataff should have flexibility b. Personnel.—Vie would dslste all modify the Standard on signed report* in determining whether a medical specific credential requirements for to require that records records committee Is necessary. Also, medical records personnsb W* have . . . . of departmental activities i]vi1u“ be maintained and that the Issue of quality of care that formerly seen no evidence that specific ereden tiaW lac* requirements are Indispendable in .V p V radiological reports and Umsb* gave rise to the tissue committee assuring tha quality of the medical f * preserved for five years. Specific (current 42 CFR 405.1023(o)) ia now references to fluoroscopy and radium provided for under a new Condition, records. Quality Assurance (proposed { 482.31). c. System Details.—We would modify would be deleted since the term radiology includes these Items. i. Requirements concerning meetings these requirements to retain the 9. la boratories. Current regulations at (current 42 CFR 4Q5.1023(p)) would be requirement* that the hospital maintain 42 CFR 405.1028 specify requirement* to deleted. These meeting*, such as those a system ensuring prompt location of a ensure the health end safety of patients focusing on revtew of clinical work, patient record by diagnosis and who are furnished laboratory services in were Intended to assure quality of care. procedure: that tha content of the hospitals. Under currant rules, and these That intent would be provided for under medical record contains sufficient the new quality assurance Condition {imposed rule*, if a hospital arranges for Information: and that the appropriate (proposed 1 48221). aboratory services from an outside person sign the medical record. j. Requirements regarding medical 7. Pharmacy. Currant regulations at 42 laboratory, the outside laboratory must stuff departments and chief* of services CFR 405.1027 mandat* that be a Medicare approved hospital or that are in current 42 CPR 40S.1023(q] pharmaceutical services be independent laboratory. and (r) would be deleted as unnecessary administered in accordance with The main thrust of the proposed and not affecting health and safety. accepted professional principles and revisions to this Condition is to 5. Nursing Services. Section 1881(e)(5)recognized standards of practice to consolidate similar factors, clarify the of the Social Security Act requires that a assure safe, accurate pharmacological intent, and establish uniformity in hospital provide 24-hour nursing ___ regimes for patients. As currently clinical laboratory requirements. The services. Current regulations at 42 CFR written, this Condition limits the Standards affected by the consolidation 405.1024 Implement this requirement hospital's ability to establish its own are: adequacy of laboratory services, Several of the requirements of this system for tha control and administation clinical laboratory examinations, Condition are overly prescriptive, of drugs. We are proposing (sea 1 482.25) availability of facilities and services, inflexible, and, in some areas to eliminate many of the specific and laboratory report, tissue examination, F ederal R egister / Vol. 48, N o. 2 / TueadHy. fanuary 4. 1983 / P roposed R ules and reports of tissue examinations. The revision would also consolidate all personnel requirements in a single Standard in order to eliminate the ambiguity in qualifications and clarify the responsibilities of the laboratory director. Of particular note is the distinction between those laboratory services that can be directed by a laboratory specialist qualified by a doctoral degree and those laboratory services that, by their nature, must be under tha direction of an individual at the physician level. Additionally, the preference for American Society of Clinical Pathologists registry would be eliminated in order to permit fair competition for technologist positions by otherwise qualified non-registered professionals. We propose to delete the requirement fur routing urinalysis and hemoglobin or hematocrit on admission of each patient. HCFA has requested Medicare insurance carriers to stop automatic payments for a variety of clinical tests which have sometimes been routinely performed on all Medicare admissions. This deletion would ensure that the regulations would be consistent with reimbursement actions. Requirements on participation in staff, departmental, and clinlcopathic conferences would be deleted as unnecessarily prescriptive. We believe such conferences should be subject to administrative discretion based on the needs of the individual facility. HCFA Is coordinating, with the Food and Drug Administration and the Centers for Disease Control of the Publlo Health Service, future revisions of the regulations concerning blood banking, personnel, proficiency testing, and quatltf control. When this process Is completed, joint proposals will be published and the public will be afforded the opportunity to comment specifically on these various Issues. 10. Food and Dietetic Services. Current regulations at 42 CFR 405.1025 provide for the existence of a professionally staffed dietary department Integrated into the hospital. We are proposing to retain a Condition on food and dietetic services, but to delete requirements that are overly * prescriptive and details that are no longer necessary. (See proposed S 462.28.) a. References to requirements for policies and procedures and the supervision of the staff would be deleted. b. The specific details on the organisation of the department would be deleted. c. The detuiled requirements foj the facilities of the dietary department 303 would be deleted, and we would provide that the safety and well-being of all patients are maintained. We nave fur a general statement under physical environment (proposed 1482.41(c)(4)) deleted specific reference to isolated that the kitchen and dietetic services power since requirements pertaining to areas must be well-ventilated and isolated power are contained in the Life Sufety Code. We would retain the pruperty equipped and maintained. d. The specific details relating to elements addressing emergency power, therapeutic diets would be deleted. gas, water, lighting, and obstacle-free e. The requirement that the director of corridors. All other elements and details diotetics participate in meetfugs with would be deleted as redundant. other department heads would be b. Currant 42 CFR 405.1022(b) doleted. mandates that hospitals comply with the We believe that this revision would 1907 edition of the Life Safety Code not lower the quality of the dietetic (LSC). We are proposing to maintain this services. Regulationa at proposed Standard but revise it to update to the S 462.28(a) would still require a full-time 1981 edition. The 1981 LSC is more employee to serve as director of the food flexible since it contains more options services and would continue to require a for compliance than previous editions. A qualified dietitian on a full-Ume, part"grandfather clause" would provide for time, or consultation basis. facilities meeting the 1987 edition of 11. Utilisation Review. Current LSC. regulationa at 42 CFR 405.1038 discuss c. Regulations at 42 CFR 405.1022(dj the requirements for a hospital require the hospital to provide adequate utilization review plan. We are facilities for diagnostic and therapeutic {imposing (see 1 482.30) to replace tha services. We would modify this anguaga in the current regulation with provision by specifically requiring language from the statute. This would hospitals to provide adequate facilities eliminate the overly prescriptive and for all servicea. not just diagnostic and detailed specifics. The revised rule therapeutic services. (See proposed would require the review of admissions, t 482.41(c)). durations of stay, and professional 13. infection Control. Current services, with respect to medical regulations at 42 CFR 405.1022(c), under necessity and for tha purpose of the Condition Physical Environment promoting the most emdant use of discuss the sanitary environment of the facilities and services. Reviews would be conducted by a hospital committee or hospital In the United States outside group and written notification of nosocomial (originating in a hospital) infections occur in approximately 5* of findings made to the patient the the patients admitted to acute-cara physician and tha institution. The hospitals. This prolongs hospital stay by regulations would also specify who can several days on the average, and leads muke final determinations and the to more then an extra billion dollars a timeframe for notification of these year in direct hospital charges. Because decisions. Finally, we would retain a of the enotmlty of the problem, we are provision found in current regulations proposing (sea f 482.42) to elevate that prohibits the committee’s review infection control provisions to the level from being conducted by a physician of a separate Condition of Participation. who was professionally involved in the This proposed revision would place case being reviewed or who is more accountability on hospitals to financially interested In the hospital. prevent control, and report hospital (See current 42 CFR 405.1035(e)(3) and infections, and less emphasis on the proposed 1482.30(b)). number of persons necessary to 12. Physical Environment. Section accomplish the task. The revision would 18Sl(c)(S) of the Act permits the delete the current requirement for an Secretary to mandate requirements for Infection control committee and instead hospitals relating to the health and would require designation of an safety of patients. Some of these infection control officer(s). This requirements are found In current flexibility would give hospitals the regulations under 42 CFR 405.1022, option of retaining exlstinjg committees, which address physical environment but hospitals with limited staff could and related Standards. This proposed comply by the designation of one rule would provide for the following revisions: person. We are also proposing to require a. Currant 42 CFR 405.1022(a) containsthat the hospital keep a log to Identify problems and that Improvement be many details regarding the functional features of the physical plant. We are made when problems are identified. proposing to revise the requirements to 14. Complementary Services. Current state that the condition of the physical regulations at 42 CFR 405.1031 consist of plant and overall hospital environment four Standards that represent five must be developed and maintained so different services of the hospital. 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