INFORMATION TO USERS This manuscript has been reproduced from the microfilm master. UMI films the text directly from the original or copy submitted. Thus, some thesis and dissertation copies are in typewriter face, while others may be from any type of computer printer. The quality of this reproduction is dependent upon the quality of the copy submitted. Broken or indistinct print, colored or poor quality illustrations and photographs, print bleedthrough, substandard margins, and improper alignment can adversely affect reproduction. In the unlikely event that the author did not send UMI a complete manuscript and there are missing pages, these will be noted. Also, if unauthorized copyright material had to be removed, a note will indicate the deletion. Oversize materials (e.g., maps, drawings, charts) are reproduced by sectioning the original, beginning at the upper left-hand comer and continuing from left to right in equal sections with small overlaps. Each original is also photographed in one exposure and is included in reduced form at the back of the book. Photographs included in the original manuscript have been reproduced xerographically in this copy. Higher quality 6" x 9" black and white photographic prints are available for any photographs or illustrations appearing in this copy for an additional charge. Contact UMI directly to order. A Bell & Howell Information Company 300 North Z eeb Road. Ann Arbor. Ml 48106-1346 USA 313/761-4700 800/521-0600 A SCHOOL AS A SYSTEM AND ITS IMPLICATIONS FOR TECHNOLOGY IMPLEMENTATION: WITH REFERENCE TO KENDON PROFESSIONAL DEVELOPMENT SCHOOL, LANSING, MICHIGAN. By Prince Yaw Nim ako AN ABSTRACT OF A DISSERTATION S u b m itte d t o M ichigan S t a t e U n iversity in p a rtia l fu lfillm e n t o f t h e r e q u i r e m e n t s fo r t h e d e g r e e of DOCTOR OF PHILOSOPHY D e p a r t m e n t o f C ou nseling , E d u catio nal P sy c h o lo g y a n d S pecial E d u ca tio n 1995 Dr. L e ig h to n Price UMI Number: 9605920 Copyright 1995 by Nimako, Prince Yaw All rights reserved. UMI Microform 9605920 Copyright 1995, by UMI Company. All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code. UMI 300 North Zeeb Road Ann Arbor, MI 48103 ABSTRACT A SCHOOL AS A SYSTEM AND ITS IMPLICATIONS FOR TECHNOLOGY IMPLEMENTATION: WITH REFERENCE TO KENDON ELEMENTARY PROFESSIONAL DEVELOPMENT SCHOOL, MICHIGAN. By Prince Yaw Nimako T h e o b j e c t i v e s o f th is s t u d y w e re (a ) t o e s t a b l is h historical profile o f K endo n te c h n o lo g y , c lassify Kendon t e c h n o lo g y le a d e rs and th e i r fo llo w e rs w ithin t h e s c h o o l s y s t e m a c c o rd in g t o th e ir r e s p e c t iv e ro les an d influ en ces, (b ) t o d e s c rib e t h e in ce n tiv e a n d c o n s t r a i n t f a c t o r s , a n d (c ) t o u n d e r s t a n d t h e p a r tic ip a n ts ' beliefs a n d e x p e c t a t i o n s a b o u t Kendon te c h n o lo g y p ro g ra m s. T h e c e n tra l c o n c e rn w a s t o s e e k e v id e n c e o f lea d e rsh ip f a c t o r s t h a t have in flu e n c e d K en don te c h n o lo g y im p le m e n ta tio n . In a d d itio n , tim e s e r ie s " T o p -d o w n a n d B o tto m -u p " in te ra c tio n e f f e c t s w e re o f p a rtic u la r i n te r e s t. A c a s e - s t u d y a p p ro a c h w a s u s e d f o r t h e s tu d y , co v erin g (I) K endon O rg a n iz atio n al Culture; (II) T h e Role and In flu e n c e s o f k e y T e c h n o lo g y A c to rs ; (III) T e a c h e r s ' Beliefs, E x p e c ta tio n s , a n d A d o p tio n o f T ec hn olo gy; a n d (IV) P e rce iv ed In s tru c tio n a l C h a n g e s o v e r tim e a n d T e c h n o lo g y Modeling. Self­ a d m i n i s t e r e d s u rv e y a n d p e rs o n a l in te rv ie w s w e r e u s e d a s prim ary d a t a c o lle c tio n a n d c o m p l e m e n te d by rev iew s o f p r o c e e d in g s o f g ro u p m e e tin g s , K endon te c h n o lo g y re c o rd s, an d o b s e r v a tio n a l d a t a on K endo n c o m p u t e r t e a c h in g la b o ra to ry . T h e following c o n c lu sio n s w e re d ra w n fro m t h e s t u d y findings. T h e f i r s t a d o p tio n o f te c h n o lo g ic a l in n o v a tio n s w a s b a s e d on t h e p e rs o n a l d e c isio n , v o lu n ta ris m , an d e n th u s ia s m , i.e., t h e first Prince Yaw Nimako a d o p tio n w a s a m o d e s t " b o t to m - u p " s t a r t which w a s well publicized w ithin t h e sc h o o l. T h e e a rly te c h n o lo g y a d o p tio n p r o c e s s a t K endon w a s "idea sh a rin g " s t r a t e g y a m o n g p e e rs . T e a m te a c h in g a n d small g ro u p w riting p r o j e c t s p r a c tic e d by t h e e arly a d o p t e r s s t a r t e d t o s h if t t h e "individual" t o " g ro u p " in stru c tio n a l p r o c e s s e s in s o m e c la s s ro o m s . T h e p a c e o f t e a c h e r s ' a d o p tio n o f te c h n o lo g ic a l in n o v atio n s w a s v e ry slow d u e t o lim ited e q u ip m e n t, t e a c h e r 's lack o f e x p e r tis e in te c h n o lo g y , a n d s t u d e n t - c e n t e r e d a p p ro a c h t o t h e im p le m e n ta tio n p r o c e s s . T h e c o m p e tin g d e m a n d s on tim e an d lim ited tim e a llo c a tio n s f o r s t a f f d e v e l o p m e n t m a d e t h e i m p le m e n ta tio n plan m o re d iffic u lt fo r t e a c h e r s . T h e s u s ta in a b ility o f t h e in n o v a tio n s du ring th is firs t p h a s e w a s a m a jo r p ro b lem . E m p h a sis p la c e d on s t a f f d e v e l o p m e n t a n d te c h n ic a l s u p p o r t s t r a t e g i e s , p e e r m e n to r in g s t r a t e g i e s , te a m w o r k , t h e s h i f t fro m s t u d e n t - c e n t e r e d t o t e a c h e r - c e n t e r e d a p p ro a c h , a n d t h e 4 0 c o m p u t e r s a n d n e tw o rk m a n a g e m e n t in -service train in g o f f e r e d by t h e S chool D istrict during 1 9 9 3 / 9 4 sc h o o l y e a r w e re g r e e t e d w ith m o re t e a c h e r p a rtic ip a tio n in te c h n o lo g y p r o g r a m s a n d a c tiv itie s. This m a s s p a rtic ip a tio n a n d t h e " b o t to m - u p " a p p ro a c h a d o p t e d in t h e s c h o o l w e r e c le a r e v id e n c e o f s u s ta in a b ility o f t e c h n o lo g y a p p lic a tio n s in t h e c u rric u lu m . O v e r t h e p a s t five y e a r s , t h e sc h o o l principal, a few t e a c h e r s , a n d Michigan S t a t e U niversity c o lla b o r a to rs h a v e b e e n t h e key te c h n o lo g y le a d e rs a t K endon. T he lea d e rsh ip role h a d b e e n c h a r a c t e r i z e d b y e n th u s ia s m , h a rd w ork, o p e n - m in d e d n e s s , c o m m i t m e n t , p r o fe s s io n a l a n d se lf c o n s c io u s n e s s , c o n fid e n c e , a n d a c tio n s a c c o m p a n ie d by e x a m p le s an d e n c o u r a g e m e n t. C o p y rig h t by Prince Yaw Nim ako 1995 D ED IC A TIO N T o t h e m e m o r y o f m y l a te : fa th e r, b ro th e rs, and O sei N im a k o ; N im a k o siste rs, To K ofi S erw aa m y w ife , and our d a u g h te rs, fo r th e ir and and v N im a k o ; M a g g ie . A g a th e, A gnes, lo v e Paul and L y d ia , a n d su p p o rt. Nina, ACKNOWLEDGMENTS With d e e p a p p re c ia tio n , I a c k n o w le d g e t h e e n c o u r a g e m e n t , su p p o rt, an d g u id a n c e given t o m e by m a n y individuals. I w ould like t o t h a n k m y d o c to r a l g u id a n c e c o m m i t t e e fo r th e ir ab le g u id a n c e th r o u g h o u t t h e p ro g ram . Special th a n k s g o t o Dr. L eig h to n Price, t h e c o m m i t t e e c h airm an , w h o h a s b e e n an inspirational p e rs o n t o m e. Dr. Price h a s b e e n m y c o u n se lo r, my m e n to r, m y m e d ia to r, a n d m y friend. I a m also g ra te f u l t o Dr. J a m e s G avelek, Dr. C h ris to p h e r Clark, Dr. Richard McLeod, all m e m b e r s o f m y d o c to ra l g u id a n c e c o m m i tt e e , w ho c o n tr i b u te d g r e a tly t o m y s u c c e s s f u l c o m p le tio n o f t h e d o c to r a l p ro g ram . I a m a lso g r a te f u l t o Dr. Minnie W h ee le r-T h o m as, Kendon E le m e n ta r y S ch ool Principal, f o r h e r a s s i s t a n c e , o p e n n e s s , insightful c o m m e n t s , a n d d isc u ssio n . I o f f e r m y th a n k s t o K endon fac u lty , s t a f f , p a r e n t s , c o m m u n ity C.A.S.E C re d it Union fo r th e i r p a tie n c e , tim e , a n d s u p p o r t w hich m a d e th is s t u d y possible. Special t h a n k s t o B a rb ara R e e v e s fo r final ty p in g a n d f o r m a t ti n g o f t h e d is s e r ta tio n . TABLE OF CONTENTS LIST OF TABLES xiv LIST OF FIGURES xv CHAPTER 1: A N ew P a r a d i g m F o r T e c h n o lo g ic a l C h a n g e C e n tra l C o n c ern s Of T h e S tu d y S p e c ific R e s e a rc h Q u e s tio n s L im ita tio n s And P o te n tia ls Of T h e S tu d y C om bining Q u a lita tiv e And Q u a n tita tiv e M e th o d o lo g ie s CHAPTER 2: LITERATURE REVIEW In tro d u c tio n C h a n g e a s a P roblem Solving P ro c e s s C h a n g e a s a R e s e a rc h -D e v e lo p m e n t a n d D iffusion P r o c e s s C h a n g e a s a P ro c e s s o f Social In te ra c tio n C h a n g e a s a Linkage P ro c e s s A dd itio n al P ro p o s itio n s A b o u t C h a n g e P r o c e s s (R e w a rd s & Rew ard S t r u c tu r e s fo r C h a n g e T h e D ynam ics o f S y s te m ic C h a n g e T h e C o m p lex ity o f t h e C h an g e P ro c e s s S t a g e s o f t h e C h a n g e P ro c e s s Key E le m e n ts t o C han ge L e a d e r s h ip Role R a tio n a le o f L e a d e r s h ip S itu a tio n Principal a n d a Few T e a c h e r s a s P ro g ra m L e a d e rs v ii 1 4 4 6 7 9 9 10 10 11 13 16 16 25 26 27 28 29 I n te r a c tiv e T e c h n o lo g ie s in E d u c a tio n M i c r o c o m p u te r s N e tw o r k in g M u ltim e d ia T h e I m p a c ts o f S t a f f Inserv ice T raining on T e c h n o lo g y A pplications in E ducation S um m ary C h a p te r 3: Q u a n tita tiv e And Q u a lita tiv e U s e d In t h e S t u d y 37 39 M e th o d s O v e r v ie w R ationale For C a se S tu d y R e s e a rc h D esign E volution o f T e c h n o lo g y I m p le m e n ta tio n Roles a n d In flu en c es o f C h a n g e A g e n ts Beliefs, E x p e c ta t io n s , a n d I n s tru c tio n a l P r a c t i c e s P o p u la tio n D a ta C ollection: S o u r c e s Of In fo rm a tio n D a ta C ollection fo r Evolution o f T e c h n o lo g y Im p le m e n ta tio n P a rtic ip a n ts Review o f School T e c h n o lo g y R e co rd s a n d R e p o rts Audio T a p e s P a rtic ip a n t O b s e rv a tio n s F o r m a tiv e E v alu atio n S um m ary D ata C ollection fo r Roles a n d In flu en ces o f K endon T ec h n o lo g y C hange A g e n ts a n d D ata C o lle c tio n f o r B eliefs, E x p e c ta t io n s , a n d I n s tr u c tio n a l P r a c t i c e s P a rtic ip a n ts S t a g e O ne: S e lf-A d m in iste re d S u rv e y S t a g e Two: Individual And G roup In te rv ie w s S um m ary D a ta A n a ly sis O v e r v ie w A nalysis o f Q u a lita tiv e D a ta R eg ard in g Evolution o f T e c h n o lo g y Im p le m e n ta tio n vi i i 31 31 35 36 41 41 42 44 44 45 45 45 46 47 47 47 47 47 47 50 50 51 52 52 53 53 54 A nalysis o f Q u a lita tiv e D a ta R egarding C o m m e n ts a n d O b s e rv a tio n s Analysis o f Q u a n tita tiv e D ata on K endon T e c h n o lo g y L e a d e rs a n d Followers a n d D a ta on Beliefs, E x p e c ta tio n s , a n d I n s tru c tio n a l P r a c t i c e s A nalysis o f Q u a n tita tiv e D ata o n Kendon T e c h n o lo g y L e a d e rs a n d Followers a n d D a ta on Beliefs, E x p e c ta tio n s , a n d I n s tr u c tio n a l P r a c t i c e s R atio n ale fo r C om bining Q u a n tita tiv e and Q u a lita tiv e D a ta CHAPTER 4 : E v o lu tio n o f E d u c a tio n a l I m p le m e n t a t i o n 56 57 59 T e c h n o lo g y In tro d u c tio n B ack grou nd o f K endon E le m e n ta ry S e t ti n g a n d H isto ry K endon m ission s t a t e m e n t O rg a n iz a tio n a l C u ltu re a n d M a n a g e m e n t K endo n s t a f f S t u d e n t D a ta P a r e n t / c o m m u n i t y in v o lv e m e n t. S chool i m p r o v e m e n t p r o c e s s K endo n S c h o o l a n d U niversity F a c u lty Alliance K endon T e c h n o lo g y Vision P h a s e s o f K endon T e c h n o lo g y I m p le m e n ta tio n O v e r v ie w P h a s e I: In tro d u c tio n o f T e c h n o lo g y w ith In n o v ato rs T h e fifth g r a d e m u ltim e d ia p r o j e c t R e fle c tio n s o n P h a s e I P h a se II: E x ten din g t h e u se of T e c h n o lo g y w ith Early A d o p t e r s Early op inion le a d e r s h ip role I n n o v a tio n s d e c i s i o n s S u m m e r te c h n o lo g y tra in in g Early e le c t r o n i c n e tw o rk in g : in f o r m a ti o n s e r v i c e s R e fle c tio n s o n P h a s e II ix 55 60 60 61 61 62 62 62 62 63 63 64 65 66 66 67 67 69 71 72 73 73 74 77 P h a s e III: Individual a n d C lass P r o j e c t s w ith Early M ajority A d o p t e r s K endon G ra n t P rop osal S u m m e r P ro g ra m R eflections o n P hase III P h a s e IV: S ch o o lw id e I m p le m e n ta tio n w ith L a te M ajority A d o p t e r s Looking t o t h e F u tu re R e fle c tio n s o n P h a s e IV CHAPTER 5: CHANGING PATTERNS OF TECHNOLOGY LEADERSHIP Overview T h e Role a n d Influences o f Kendon T e c h n o lo g y A c to rs Id e n tific a tio n o f A c to r s A nd T h e ir R elativ e Influences Roles and P erceiv ed N egative an d Positive Influences O b s e rv a tio n s A ttr ib u te s o f Kendon T ec h n o lo g y L eadership Roles L e a d e rs' Roles L e a d e rs' Beliefs L e a d e rs' E x p e c ta tio n s G eneral O b s e rv a tio n s And T he P a rtic ip a n ts' Own C o m m e n ts o n t h e Key T e c h n o lo g y A c to rs L ansing S c h o o l D istric t Sum m ary T h e S c h o o l A d m in is tra to r: Principal Sum m ary P a ren ts Su m m ary B u sin e ss C o m m u n ity : P a r tn e r s h ip S um m ary T each ers S um m ary x 78 82 82 83 84 87 88 90 90 90 90 96 101 102 103 105 108 112 112 113 114 116 116 118 118 119 119 121 N e tw o rk M a n ag e rs R e sp o n d e n ts ' c o m m e n t s regarding n e tw o rk m a n a g e r s Group interview w ith n e tw o rk m a n a g e r s S um m ary MSU T e c h n o lo g y C o lla b o ra to rs Sum m ary Internal A g e n ts CHAPTER 6 : 121 121 122 124 124 125 125 CHANGING PERCEPTIONS OF EDUCATIONAL TECHNOLOGY 128 O verview 128 Beliefs, E x p e c ta tio n s , an d A d o p tio n o f T e c h n o lo g y 130 S u m m a ry 132 T h e P a r tic ip a n ts Own C o m m e n ts on T e a c h e r s ' Beliefs, E x p ec ta tio n s, an d A doption o f T ec h n o lo g y 133 P e rc e iv e d G en eral Beliefs (BELPAS/PRE, Q. 5& 6 ) 133 Curriculum D e m a n d s (CRDPAS/PRE, Q. 7& 8) 135 P e rc e iv e d G e n era l E x p e c ta tio n s (TESPAS/PRE, Q. 9 & 1 0 ) 136 P r e s e rv ic e & In serv ice (ITRPAS/PRE, Q. 1 5 - 1 8 ) 137 T e c h n o lo g y D e m a n d s On Time (TMEPAS/PRE, Q .1 9 & 2 0 ) 138 A p p lica tio n s o f T e c h n o lo g y in t h e C o n t e n t A re a s (TAPPAS/PRE Q. 21 & 24 ) 139 E ase o f Use o f t h e T e c h n o lo g y (CMFPAS/PRE, Q. 2 5 & 2 6 ) 140 T e a m Work (TWKPAS/PRE, Q. 2 7 & 2 8 ) 141 Sum m ary 142 G eneral Instru ctional a n d T echnological C h a n g e s 142 S um m ary 145 P a r tic ip a n ts Own C o m m e n ts on In s tru c tio n a l C h a n g e s an d T e c h n o lo g y Modeling 146 P e rce iv ed C h a n g e s (C -9 0 - C -94, Q. 2 9 & 3 0 ) 146 K endon a s a T e c h n o lo g y Model (KTMPAS/PRE, Q. 3 1 & 3 2 ) 147 N um ber o f C o m p u te rs (WDR & DBL, Q. 3 3 & 3 4 ) 149 S um m ary 150 M odels o f Learning 151 T e a c h e r L a b o ra to ry P re p a ra tio n (Old a n d New MindS e t s ) P e rc e iv e d A t t it u d e an d Beliefs in t h e L a b o ra to ry T e c h n ic a l M a t te r s Facility M a n a g e m e n t S um m ary C h a p te r 7: S u m m a ry , D isc u ssio n s, R e c o m m e n d a tio n s And For F u rth e r S tu d y C o n c lu sio n s & S u g g e stio n s S um m ary C en tral Focus Of T h e S tu d y B ackgro und And S e ttin g T h e o r e tic a l A nd P ro fe ss io n a l I s s u e s M etho d o lo g y R atio nale For This C a se S tu d y D ata C ollection And D a ta A nalysis W hat I L ea rn ed from t h e S tu d y O v e r v ie w E volution o f E d u ca tio n a l T e c h n o lo g y Im p le m e n ta tio n P h a s e I: In tro d u ctio n o f T e c h n o lo g y w ith I n n o v a to r s P h a s e II: Early A d o p te rs (1 9 9 0 /9 1 & 1 9 9 1 /9 2 ) P h a se III: Early Majority A d o p t e r s ( 1 9 9 2 / 9 3 ) P h a se IV: L a te Majority A d o p t e r s ( 1 9 9 3 / 9 4 ) W h a t t h e P a rtic ip a n ts Say a b o u t C hanging P a t t e r n s o f T e c h n o lo g y L e a d e rsh ip Roles a n d In flu en c es o f T e c h n o lo g y L e a d e rs T h e s c h o o l a d m in is tr a to r (in te r n a l a g e n t ) K endon f a c u lty (in te rn al a g e n t ) T e c h n o lo g y m a n a g e r s (in te rn a l a g e n t ) U n iv e rs ity c o l l a b o r a t o r s Roles a n d In flu e n c e s o f T e c h n o lo g y Follow ers T h e s c h o o l d is t r ic t (e x te r n a l a g e n t s ) K endon p a r e n t s (e x te r n a l a g e n t s ) C o m m u n ity b u s in e s s p a r t n e r s ( e x te r n a l a g e n t s ) x ii 1 53 1 55 156 1 57 158 160 160 160 161 161 16 3 163 164 164 164 165 165 166 167 168 169 169 169 170 170 170 171 171 171 171 S hifting Roles o f L e a d e rs a n d Follow ers C h a r a c te r is ti c s s p e c ific t o K endon t e c h n o lo g y le a d e rs h ip role W h a t t h e P a rtic ip a n ts S ay a b o u t T e a c h e r s ' Beliefs, E x p e c ta tio n s , an d A d o p tio n o f In n o v atio n s P e r c e iv e d T e a c h e r s ' Beliefs P e rc e iv e d T e a c h e r s ' E x p e c ta tio n s T e a c h e r s ' A d o p tio n o f T e c h n o lo g y I m p a c ts o f T e c h n o lo g y on In stru c tio n Kendon T ec h n o lo g y a s a Model W h a t I L ea rn ed fro m t h e C o m p u te r T e a c h in g L a b o ra to ry R e c o m m e n d a tio n s f o r E d u c a tio n a l P ra c tic e S u g g e s t i o n s f o r F u r th e r R e se a rc h 172 172 173 173 174 174 175 175 176 177 179 A P P E N D IC E S 181 R E FE R EN C ES 225 x ii i LIST OF TABLES P a r tic ip a n ts fo r S e c o n d A p p ro a c h t o D ata Collection 51 D e g re e o f In flu e n c e s o f Individuals a n d G roups within K end on S cho ol D istrict 95 T e c h n o lo g y In v o lv em en t a t Each S ta g e o f th e Im p le m e n ta tio n 99 N a tu re o f In flu en c es 100 A t t r i b u t e s o f K endon T e c h n o lo g y L e a d e rsh ip Roles 105 A t t r i b u t e s o f K en d o n T e c h n o lo g y L e a d e rsh ip Beliefs 107 A t t r ib u t e s o f K endon T e c h n o lo g y L ea d ersh ip E x p e c ta tio n s 111 B eliefs a n d E x p e c ta tio n s 131 T e c h n o lo g y A d o p tio n 133 T e c h n o lo g ic al C h a n g e s O ver T im e 143 W ithdraw al, Doubling & Modeling o f T e c h n o lo g y 146 xiv LIST OF FIGURES I D e g re e o f influence o f Kendon te c h n o lo g y le a d e rs a n d fo llo w e rs 93 II Roles a n d p o sitiv e a n d n e g a tiv e in flu e n c e s IIIA M ajor role v a ria b le s 104 IIIB M ajor b e lie f v a ria b le s 106 IIIC Major e x p e c t a t i o n v a ria b le s 109 xv 97 CHAPTER 1 A NEW PARADIGM FOR TECHNOLOGICAL CHANGE T h e firs t d e c a d e o f in fo rm a tio n te c h n o lo g y e n te r in g sc h o o ls h a s b e e n m a rk e d by t h e a b s e n c e o f th o ro u g h in te g ra tio n o f su c h te c h n o lo g ie s in to c la s s ro o m life. N u m e ro u s r e p o r t s o f c o m p u t e r u s a g e d o c u m e n t a g e n e ra l failure t o apply t e c h n o lo g y t o daily p ro b le m solving a n d inquiry o f m a t h e m a t i c s , social s t u d i e s , s c ie n c e , o r English c la s s e s (U.S. D e p a r t m e n t o f E ducation, 1 9 9 1 ) . T h e full p o te n tia l o f t h e s e e d u c a tio n a l to o ls will n o t b e re a liz e d u n le s s t h e te c h n o lo g y , s y s te m , an d p e d a g o g y a d v a n c e t o g e t h e r . T h e re is no sin g le "best use" o f t e c h n o lo g y in s c h o o ls an d c o lle g e s t o im prove te a c h in g a n d learning, b u t a s e a c h new m ed iu m is p u t into e d u c a tio n a l u se , it p ro v id e s t h e o p p o r tu n ity fo r e d u c a t o r s t o e x a m in e i n t e r a c t i o n s a m o n g r e l e v a n t in flu e n c e s o p e r a t in g w ithin a sc h o o l s y s t e m . For e f f e c t i v e im p le m e n ta tio n o f te c h n o lo g y in o u r sc h o o ls, a d m i n i s t r a t o r s , t e a c h e r s , p a r e n t s , a n d c o m m u n ity m e m b e r s m a y n e e d t o m o v e t o w a rd t h e kinds o f s t r u c t u r e s a n d learning t e a m s e n v isio n e d by S e n g e ( 1 9 9 0 ) , w h o s e e s m e m b e r s o f t h e sc h o o l s y s t e m on a q u e s t fo r c h a n g e and im p ro v e m e n t. Each an d e v e ry t e a c h e r h a s t h e resp o n sib ility t o h elp c r e a t e an o r g a n iz a tio n c a p a b le o f individual a n d c o lle c tiv e inquiry a n d c o n ti n u o u s re n e w a l, o r it will n o t h a p p e n (Fullan, 1 9 9 3 ) . Bringing p a r e n t s a n d c o m m u n ity m e m b e rs in to m o re a c tiv e c o n t a c t w ith t h e n e w te c h n o lo g ie s m a y likely help t h e m t o gain a p e rs o n a l a p p re c ia tio n fo r t h e p o w e r o f t h e s e i 2 te c h n o lo g ie s . As no o n e p e rs o n can possibly u n d e rs ta n d t h e c o m p le x itie s o f c h a n g e in d y n a m ica lly c o m p le x s y s t e m s , it follow s t h a t w e c a n n o t sim ply le a v e t h e re sp o n sib ility t o o th e r s . From a p e rso n a l p e rs p e c tiv e , s e v e n y e a r s o f te a c h in g e x p e r ie n c e s a t t h e Audio Visual D e p a r t m e n t o f " In s titu t N ational S u p e rieu r De L 'E n s e ig n e m e n t T e c h n iq u e (INSET)", C o te D'Ivoire, g a v e m e sim ilar in sig h ts a b o u t t h e p e d a g o g ic a l an d a ttitu d in a l p ro b le m s involved w ith te c h n o lo g y im p le m e n ta tio n in sc h o o l a n d co lleg e curricula. In m y c a p a c i ty a s a c la s s ro o m t e a c h e r a n d an a u dio visual te c h n ic a l a s s i s t a n t t o t h e e n tire fac u lty , I o b s e r v e d t h a t m an y o f my c o lle a g u e s u s e d t h e C ollege In stru ctio n al Media C e n te r a s an e n t e r t a i n m e n t c e n t e r t o c o v e r fo r th e i r u n p la n n e d in stru c tio n a l a c tiv itie s. T h e in a p p r o p r ia te u s e s a n d t h e kind o f p e r c e p tio n s t h a t t h e s e t e a c h e r s h a d o f in s tru c tio n a l te c h n o lo g ie s u n d e rm in e d t h e p o te n tia ls o f t h e s e pow erful to o ls and, th u s , r e n d e r e d t h e c o s tb e n e f i ts o f t h e s e e d u c a tio n a l te c h n o lo g ie s m e a n in g le ss, i.e., w a s t e o f tim e , e f f o r t s , a n d m o n ey . A n o t h e r ty p ic a l t e c h n o lo g y im p le m e n ta tio n issu e in C o te d 'Ivoire w a s UNESCO-Cote d'Iv oire J o i n t In stru c tio n a l T elev ision P ro g ra m s fo r E le m e n ta ry Schools in t h e c o u n try . B e tw e e n 1 9 7 2 / 7 3 a n d 1 9 7 6 / 7 7 sc h o o l y e a r s , in stru c tio n a l te le v isio n p r o g r a m s w e re b r o a d c a s t fro m B ouak e T elevision S ta tio n t o all r e m o t e e le m e n t a r y s c h o o ls in t h e c o u n try . T h e s e p ro g ra m s w e re t h e prim ary m o d e o f c la s s r o o m in s tru c tio n , s u p p o r t e d by t h e c la s s ro o m t e a c h e r . T hus, t e c h n o lo g y w a s p la c e d b e f o r e t h e tra d itio n a l s y s t e m o f c la s s ro o m in s tru c tio n . T h e p ro g r a m w a s d is c o n tin u e d a f t e r t h e fifth y e a r a s a r e s u lt o f sc h o o l p a r e n t s a n d t e a c h e r s ' d isa p p ro v al o f t h e e f f e c t i v e n e s s o f t h e p ro g r a m s . As an e x p a t r i a t e t e a c h e r in C o te d'Ivoire fro m 1 9 8 0 t o 1 9 8 7 , I had an o p p o r tu n ity t o e n g a g e in p e rs o n a l inform al d is c u s s io n s w ith s o m e sc h o o l p a r e n t s an d e l e m e n t a r y sc h o o l t e a c h e r s in Abidjan, Y am o u sso k ro , a n d Bouake. I h o p e y o u will learn w ith d ism a y o r i n t e r e s t t h a t , e v e r y individual I t a l k e d t o d is c lo s e d s t r o n g p e s s im is tic v iew s a b o u t in s tru c tio n a l te c h n o lo g ie s. 3 T h e le s s o n s le a rn e d from m y p e rs o n a l an d p ro fe s sio n a l e x p e r ie n c e s in African sc h o o ls a re th a t : ( 1 ) t h e r e is a n e e d t o pro v id e t h e n e c e s s a r y g u id e lin e s a n d s t r a t e g i e s t h a t w ould a s s i s t local t e a c h e r s t o s e l e c t a n d ap p ly a p p ro p r ia te te c h n o lo g y in th e ir r e s p e c tiv e c la ss ro o m s , ( 2 ) it is a c o m m o n p r a c tic e a m o n g m any e d u c a tio n a l d e c is io n - m a k e r s in Africa t o a c q u ire e x p e n s iv e high te c h n o lo g y (Big Media, a c c o rd in g t o S c h ru m m ) w ith o u t t h e p a rtic ip a to r y role o f t h e e n d - u s e r s (i.e., sch ool fa c u lty ), a n d (3 ) w i t h o u t e f f e c t i v e planning a n d im p le m e n ta tio n s t r a t e g i e s t h a t involve t e a c h e r s , t h e s e in s tru c tio n a l to o ls t e n d t o b e c o m e "W hite E le p h a n ts " in o u r sc h o o ls. In E a s t Lansing, Michigan I h a v e had t h e o p p o r tu n ity t o work w ith e d u c a tio n a l te c h n o lo g y e x p e r t s a t Michigan S t a t e U niversity a n d t o w ork fo r an e le m e n t a r y scho ol tak in g a v e ry d if f e r e n t a p p r o a c h t o te c h n o lo g y im p le m e n ta tio n . This sc h o o l is a t t e m p t i n g to m a k e te c h n o lo g y im p le m e n ta tio n a b y p r o d u c t o f t h e planning e f f o r t s o f t e a c h e r s , a d m in is tr a to r s , a n d o t h e r a c t o r s within t h e sc h o o l s y s t e m , a n d m y e x p e r i e n c e s w ith th is sc h o o l confirm m y belief t h a t , fo r a n y e f f e c t i v e sc h o o l te c h n o lo g y im p le m e n ta tio n , it is critical t o u n d e r s t a n d t h e in te rn al le a d e r s h ip roles t h a t e x is t w ithin t h e schoo l s y s t e m . In a d d itio n , t h e s e e x p e r ie n c e s confirm t h a t p e r c e p t i o n s and local c o n tro l o f t h e te c h n o lo g y p ro g ra m by t h e v a rio u s a c t o r s within t h e sc h o o l s y s t e m n e e d t o b e e x a m in e d serio u sly t o u n d e r s t a n d th e ir e f f e c t s on t h e im p le m e n ta tio n p r o c e s s e s a t e a c h s t a g e o f d e v e lo p m e n t. C o n s e q u e n tly , given m y p e r s p e c tiv e a n d c o n c e rn s , I fo u n d K endon sc h o o l in Lansing, Michigan, an ideal r e s e a r c h s e t ti n g . L e a d e rsh ip ro les a n d d y n a m ic s p e rta in in g t o te c h n o lo g y im p le m e n ta tio n could b e e x a m in e d in d e p th . I could s t u d y t h e p e r c e p t i o n s , beliefs, a n d e x p e c t a t i o n s o f all individuals a n d g r o u p s w ho a re d ir e c tly a n d / o r in d ire ctly involved in planning, d e v e l o p m e n t , im p le m e n ta tio n , an d e v a lu a tio n o f t e c h n o lo g y in o u r sc h o o ls. I w a s in a p o sitio n t o c o lle c t d e ta ile d in fo rm a tio n fro m a n d a b o u t all key a c t o r s w ithin K en don sc h o o l s y s t e m an d t o c o lle c t d e ta ile d 4 in fo rm a tio n a b o u t t h e p r o c e s s of te c h n o lo g y im p le m e n ta tio n a t t h e schoo l. In o t h e r w o rd s, I w a s a ble t o s tu d y , in -d e p th , t h e d y n a m ic s o f in te r a c tin g f a c t o r s in K endon sc h o o l a s a p o ssib le n ew p a ra d ig m o f e f f e c t i v e te c h n o lo g ic a l c h a n g e -- a p a ra d ig m fo r te c h n o lo g y im p le m e n ta tio n p r o c e s s e s an d p r o c e d u r e s t h a t c e r ta in ly d e s e r v e s e x a m in a tio n a n d e v a lu a tio n . C e n tra l C o n c e rn s o f t h e S tu d y T h e s t u d y w a s d e s ig n e d to: m a p t h e c o u r s e o f tec h n o lo g ic al c h a n g e s within t h e s c h o o l s y s t e m in o rd e r t o s t u d y t h e im p a c ts o f te c h n o lo g y i m p le m e n ta tio n on in s tru c tio n a n d o t h e r f a c t o r s a f f e c tin g t h e d y n a m ic s o f t h e s y s te m ; ex am in e t h e e v o lu tio n o f t h e ro le s o f individuals a n d g r o u p s id e n tifie d a s le a d e r s a n d follo w ers w ith r e s p e c t t o te c h n o lo g y within K endon sc h o o l s y s te m ; a n d s tu d y c h a n g in g p e r c e p tio n s (e.g ., issu e s a n d p ro b lem s) in o r d e r t o u n d e r s t a n d t h e m a jo r f a c t o r s o r a t t r i b u t e s t h a t c h a r a c t e r i z e Kendon t e c h n o l o g y le a d e rs h ip role. Each o f t h e q u e s t io n s a d d r e s s e s a d if f e r e n t a s p e c t o f t h e in te r a c tin g f o r c e s a t w ork within a sc h o o l s y s t e m e n g a g e d in te c h n o lo g y im p le m e n ta tio n a n d t h e c h a n g in g d y n a m ic s o f e a c h a re follow ed o v e r s e v e r a l y e a r s . T he p u r p o s e is t o e x am in e , in a d e v e lo p m e n ta l s e q u e n c e , how e a c h f a c t o r r e l a te s t o t h e o th e r s . S p e c ific R e s e a r c h Q u e s tio n s T h r e e m a jo r q u e s t io n s w e re a d d r e s s e d in th is s t u d y a n d r e l a te d s u b q u e s t i o n s w e r e d e v e lo p e d t o g a t h e r in - d e p th in fo rm a tio n which p ro v id e d a n s w e r s t o t h e m ain is s u e s ra ise d in th is s tu d y . 1. W hat changes occurred in the uses o f technology and how did these in te ra c t with o th er influences and outcomes? This q u e s t io n trie d t o g a t h e r e v id e n c e fro m s c h o o l r e c o r d s a n d p e rs o n a l o b s e r v a t i o n s t o e s t a b l is h an h isto ric al profile o f 5 te c h n o lo g y d e v e l o p m e n t a t Kendon. T he s u b q u e s tio n s r e la te d t o th is b ro a d q u e s t io n w ere: a. W h at kinds an d n u m b e r of h a rd w a re a n d s o f tw a r e did th e sc h o o l r e c e iv e e a c h y e a r? b. W h a t kinds o f in stru c tio n a l e v e n t s a n d p r o j e c ts w e re involved w ith te c h n o lo g y in t h e cu rriculum within and a c r o s s g r a d e lev els? c. W ho d ire c tly p a r t i c i p a te d in t h o s e a c tiv itie s a n d w h a t w e re t h e i r r e s p e c t iv e d u t ie s a n d / o r c o n tr ib u tio n s ? d. W h at im p a c ts did t h e s e a cq u isition an d e v e n t s h a v e on t h e d y n a m ic s o f t h e s y s t e m an d on t h e p e r c e p tio n s and a ttitu d e s o f a d m in istrato rs and te a c h e rs ? 2. W hat changes occurred in roles, policies, and procedures in the school system over time and how did these influence the im plem entation o f technology? T his q u e s tio n s o u g h t t o e x a m in e t h e v a rio u s w a y s in which t h e e x te r n a l p a r t i c i p a n ts s u c h a s t h e S chool D istrict a n d in te rn a l (local) s c h o o l h o u s e p a r t i c i p a n ts s u c h a s t e a c h e r s a n d a d m i n i s t r a t o r s within K endon sc h o o l s y s t e m h a v e influenced t h e scho ol te c h n o lo g y im p le m e n ta tio n p ro g r a m o v e r t h e p a s t five y e a r s . T h e following r e l a te d q u e s t io n s w e r e a s k e d fo r in -d e p th a n s w e r s t o th is m ain q u e s t io n : a. Who a re t h e principal a c t o r s during t h e c o n c e p tu a liz a tio n , d e v e lo p m e n t, a n d i m p le m e n ta tio n o f t h e te c h n o lo g y p ro g ra m s ? W h at vision d o t h e y hold fo r K endon t e c h n o lo g y im p le m e n ta tio n ? b. D o es t h e o rg a n iz a tio n a l c u ltu r e (e .g ., in stru c tio n a l policy, in c e n tiv e s , s t a f f d e v e l o p m e n t , a n d te c h n ic a l s u p p o r t ) sp e c ific t o K endon sc h o o l r e la te t o t e a c h e r s ' a d o p tio n o f o r r e s i s t a n c e t o te c h n o lo g y in t h e c la s s ro o m a n d in t h e la b o r a to r y ? 6 3. In w hat ways did expectations, beliefs, and instructional practices o f various actors within the school system change and how did these prom ote o r hinder Kendon teachers' adoption o f technology in the curriculum? This q u e s t io n a t t e m p t e d t o e x a m in e t h e philosophical, a ttitu d in a l, a n d p e d a g o g ic a l is s u e s t h a t t h e individuals a n d g ro u p s w ithin t h e s c h o o l s y s t e m hold fo r te c h n o lo g y im p le m e n ta tio n in t h e c u rric u lu m a n d t h e i r im p lica tio n s f o r K en d o n sc h o o l cu rricu lu m in n o v atio n g o a ls. T h e r e l a te d s u b q u e s t i o n s w e re: a. Do a ttitu d in a l f a c t o r s s u c h a s c o m p u t e r s e lf ­ c o m p e t e n c y , c o m p u t e r utility b e lie fs (p h ilo so p h ic a l a t t a c h m e n t ) , a n d g e n e ra l a t t i t u d e s to w a r d s c o m p u t e r s a f f e c t t h e a d o p tio n o f c o m p u t e r s f o r in s tru c tio n ? b. T o w h a t e x t e n t and in w h a t w a y s a re t e a c h e r s using c o m p u t e r s in t h e c la s s ro o m s an d in t h e c o m p u t e r t e a c h i n g la b o r a to r y ? L im ita tio n s a n d P o te n tia ls o f t h e S tu d y T h e m a jo r is s u e s an d p ro b le m s raised in th is s t u d y h a v e t h e p o t e n t i a l o f b e in g g e n e r a liz e d a c r o s s m a n y s c h o o ls w hich u se t e c h n o lo g y in t h e curriculum , d e s p i t e t h e f a c t t h a t t h e re s e a r c h c o n c e r n s a single school. S o m e e d u c a tio n a l is s u e s a re m o re c o n t e x t a n d tim e sp e cific d u e t o in te rn al d y n a m ic s o f t h e p e o p le involved in a p a rtic u la r s c h o o l s y s t e m a s well a s t o c h a n g e s o f in stru c tio n a l policies a n d p e rs o n n e l. T his s tu d y , t h e r e f o r e , w a s lim ited t o a single sc h o o l s e t t i n g an d t h e k e y a c t o r s w ithin t h e sc h o o l s y s t e m . It c o v e r e d a p erio d o f five sc h o o l y e a r s ( 1 9 8 9 / 9 0 - 1 9 9 3 / 9 4 ) . T h e is s u e s a n d p r o b le m s w e re c o n c e rn e d w ith t h e a c t o r s ' r e s p e c t iv e ro le s a s le a d e r s o r fo llo w ers, th e i r b e lie fs a n d e x p e c t a t i o n s w ith r e s p e c t t o te c h n o lo g y . T h e in stru c tio n a l c h a n g e s d i s c u s s e d p e rta in e d t o t h e o n e s t h a t h a p p e n e d a s a re s u lt o f te c h n o lo g y a p p lic a tio n s in t h e curricu lu m o v e r t h e p a s t five y e a r s . In o t h e r w o rd s, t h e s t u d y 7 p rovided rich s o u r c e s o f d a t a a b o u t t h e school and, it sh ould be p o ssib le t o g e n e r a liz e t h e k n o w le d g e s o u g h t t h r o u g h in -d e p th in v e s tig a tio n b e y o n d K endon t o sc h o o ls a c ro s s t h e U nited S t a te s . D e sp ite t h e privileges t h a t K endon E le m e n ta ry e n jo y s a s a p r o f e s s io n a l d e v e l o p m e n t sc h o o l, being te c h n ic a l, financial, or p e rs o n n e l (a s itu a tio n w hich is ty p ic al t o m a n y U nited S t a t e s e d u c a ti o n a l e n v ir o n m e n t s ) t h e is s u e s a n d p ro b le m s in v e s ti g a t e d c ould b e a p o te n tia l c o n c e r n s fo r e v e ry schoo l s y s t e m . F u rth e rm o re , m y p e rs o n a l te c h n o lo g y e x p e r ie n c e s in Michigan S t a t e U niversity and K end on E le m e n ta ry in t h e U nited S t a t e s , U niversity o f S o rb o n n e (Paris III), a n d INSET o f Y a m o u sso k ro , C o te d'Ivoire, Africa, lead m e t o s u g g e s t t o m y r e a d e r s t h a t m an y a s p e c t s o f K endon in stru ctio n al t e c h n o lo g y p r a c t ic e s le a rn e d fro m th is s t u d y c o uld b e ap p lied in m a n y s c h o o ls in t h e w orld using o r a t t e m p t i n g t o in tro d u c e t e c h n o lo g y in t h e cu rriculum . C om bining Q u a n t it a t i v e a n d Q u a lita tiv e M e th o d o lo g ie s T h e kind o f in fo rm a tio n a n d d a t a s o u g h t t o a n s w e r t h e q u e s t io n s d e v e lo p e d f o r th is c a s e s t u d y req u ire d b o th q u a n ti t a t iv e a n d q u a lita tiv e m e t h o d o lo g ie s t o in v e s ti g a t e t h e i s s u e s raised. Review s o f K endon sc h o o l t e c h n o lo g y re c o rd s, p r o c e e d in g s o f g ro u p m e e ti n g s s u c h a s S ta f f a n d School Im p ro v e m e n t T e a m m e e tin g s , an d m y p e rs o n a l o b s e r v a tio n d a t a o n Kendon C o m p u te r T e a c h in g L a b o ra to ry fo r a perio d o f six m o n th s (i.e., fro m J a n u a r y t o Ju n e , 1 9 9 4 ) w e re o n e d a t a s o u r c e . S e lf-a d m in is te re d s u r v e y s follow ed by individual in te rv ie w s w e r e a n o t h e r s o u r c e o f d a ta . T h e m e t h o d s s e l e c t e d a llow ed m e t o o b ta in in -d e p th in fo rm a tio n on te c h n o lo g y o v e r t h e p a s t five s c h o o l y e a r s fro m c e r ta in individuals a n d g r o u p s w ithin t h e s c h o o l s y s t e m . T h e c o m b in a tio n o f b o th q u a n ti t a t iv e a n d q u a lita tiv e m e th o d o lo g ie s in a c a s e s t u d y like th is o n e , n o t only c a p t u r e s t h e g e n e r a l p ic tu re o f t h e s c h o o l s y s t e m a n d its r e la te d is s u e s and p ro b le m s, b u t a ls o p ro v id e s s o m e sp e cific c o m p l e m e n ta r y 8 in fo rm a tio n t h a t f a c i li t a t e s t h e full u n d e r s ta n d in g o f t h e c o m p le x s y ste m . CHAPTER 2 LITERATURE REVIEW In tro d u c tio n In t h e e a rly s ix tie s so c ial s c i e n t i s t s w e re c o n c e r n e d prim arily w ith t h e " p r o c e s s o f c h a n g e " . A ccording t o H avelock ( 1 9 7 3 ) , th is c h a n g e r e s t s on t h e a s s u m p tio n s t h a t social p ro g r e s s c a n b e p lan n e d a n d e n g in e e r e d s o t h a t it is m o re reliable an d m o re beneficial t o m o re p e o p le . "This new c o n c e p t o f 'p la n n e d in n o vation' s t r e s s e s t h e i m p o r ta n c e o f rea listic d ia g n o s is o f n e e d s , a d e q u a t e r e s o u r c e re trie v a l, c o lla b o ra tiv e planning a n d so lu tio n building, an d s y s t e m a t i c d e sig n a n d e v a lu a tio n o f a lt e r n a t iv e s o lu tio n s (H avelock a nd Havelock, 1 9 7 3 , p.2)". S t r a t e g y w a s re c o g n iz e d a s t h e k e y a s p e c t o f th is n ew c o n c e p t o f in n o v atio n . In building su c h s t r a t e g i e s , Lippit, W a ts o n a n d W e stle y in "T he D ynam ics o f Planned C h a n g e" ( 1 9 5 8 ) , m a d e available t h e firs t c o h e r e n t c o n c e p tio n o f t h e social c h a n g e a g e n t ; Bennis, B enne, a n d Chin ( 1 9 6 9 ) w o rk e d on "Planned C hange"; R ogers and S h o e m a k e r ( 1 9 7 1 ) g a v e em pirical r e s e a r c h on t h e "Diffusion o f Inno vations; an d H avelock a n d c o lla b o ra to rs ( 1 9 6 9 ) p ro v id e d a c o m p r e h e n s iv e s u m m a r y o f m o s t available lite r a tu r e o n c h a n g e p r o c e s s . T h e s e w o rk s p ro v id e d a usefu l s t a r ti n g p o in t fo r building t h e c o n t e n t o f training p r o g r a m s fo r c h a n g e a g e n t s . For in s ta n c e , th e c o n f e r e n c e on c h a n g e a g e n t train in g w hich a s s e m b le d 5 0 nationally (USA) r e c o g n iz e d le a d e r s o f r e s e a r c h a n d train in g on e d u c a tio n a l 9 10 c h a n g e a t Clinton, Michigan, in Spring 1 9 7 0 d e riv e d p ro p o sitio n a l s t a t e m e n t s fro m t h e e x is tin g lite ra tu r e a n d e n d o r s e d a s " im p o r ta n t" o r " e s s e n tia l" by all t h e c o n f e r e n c e p a rtic ip a n ts . T h e m ajo r p e r s p e c t iv e s o r s t a t e m e n t s an d o b s e r v a tio n s on t h e c h a n g e p r o c e s s identified by H avelock e t al. ( 1 9 6 9 ) a re p r e s e n t e d below. C h a n g e a s a P rob lem Solving P ro c e s s A cco rdin g t o H avelock ( 1 9 6 9 ) , a d v o c a t e s of p ro b le m solving a s a m e a n o f c h a n g e p r o c e s s involves a t l e a s t five p o in ts: first, t h a t th e u s e r - n e e d is t h e p a r a m o u n t c o n sid e ra tio n ; s e c o n d , t h a t diag n o sis o f n e e d a lw ay s h a s t o b e an in te g ral p a r t o f t h e t o ta l p ro c e s s ; third, t h a t t h e o u ts id e c h a n g e a g e n t shou ld b e n o n d ire c tiv e , rarely, if ever, violating t h e in te g r ity o f t h e u s e r by placing him self in a d ir e c t or e x p e r t s t a t u s ; fo u rth , t h a t t h e in te rn al r e s o u r c e s sh o u ld alw ay s b e fully u tilize d ; a n d fifth , t h a t s e lf -in itia te d a n d s e lf-a p p lie d in n o v atio n will h a v e t h e s t r o n g e s t u s e r c o m m i t m e n t a n d t h e b e s t c h a n c e s f o r long t e r m survival. A fe w o f t h e m a jo r a d v o c a t e s o f th is o r ie n ta tio n a re L ippitt, W a tso n , and W esley ( 1 9 5 8 ) , Goodwin W atso n ( 1 9 6 7 ) , a n d H e rb e rt T h elen ( 1 9 6 7 ) . T h e s e social p s y c h o lo g is ts w e re c o n c e r n e d w ith g r o u p d y n a m ic s - h u m a n r e la tio n s tr a d itio n . From th is p e rs p e c tiv e , th is c a s e s t u d y e x a m in e d t h e "N eed A s s e s s m e n t " s t r a t e g i e s a d o p t e d by K endon scho ol s y s t e m prior t o te c h n o lo g y im p l e m e n ta t io n in t h e s c h o o l curriculum . C h a n g e a s a R e s e a rc h - D e v e lo p m e n t- a n d - D iff u s io n P r o c e s s A c co rd in g t o H avelock ( 1 9 6 9 ) , t h e c o n c e p tu a l c a t e g o r iz a tio n a d v o c a te d by Brickell ( 1 9 6 1 ) an d Clark an d Guba ( 1 9 6 5 ) , u n d e r th is o r ie n ta tio n , is g u id e d by a t l e a s t five a s s u m p tio n s . First, it a s s u m e s t h a t t h e r e sh o u ld b e a ratio n al s e q u e n c e in t h e e v o lu tio n and a p p lic a tio n o f an in n o v atio n . This s e q u e n c e sh o u ld include r e s e a rc h , d e v e l o p m e n t , a n d p a c k a g in g b e fo r e m a s s d is s e m in a tio n t a k e s place. S eco n d , t h e r e h a s t o b e a planning. Third, t h e r e h a s t o b e a division an d c o o rd in a tio n o f labor. F o u rth , it a s s u m e s a m o r e - o r - le s s p a ssiv e b u t ratio n al c o n s u m e r w h o will a c c e p t a n d a d o p t t h e in n o v atio n if it 11 is o f f e r e d t o him o r h e r in t h e right place, a t t h e rig h t tim e , an d in t h e rig h t form . Fifth, t h e p r o p o n e n t s o f th is v iew p o in t a c c e p t t h e f a c t o f a high initial d e v e l o p m e n t c o s t prior t o a n y d is s e m in a tio n a ctiv ity . In its b ro a d t e r m s , th is o r ie n ta tio n is a g r a n d s t r a t e g y fo r p la n n e d innovation. A ccording t o Havelock a n d Havelock ( 1 9 7 3 ) , th e p r o t o t y p e s o f th is m o d el a re p r e s u m e d t o e x is t in in d u stry and a g ric u ltu re . C o n siderin g t h e im p o r ta n c e o f e f f e c t i v e planning fo r an y s u c c e s s f u l in n o v a tio n p r o g r a m s in e d u c a tio n a l s e t t i n g , th is c a s e s t u d y e x p lo re d t h e "Planning" s t r a t e g i e s a d o p t e d by t h e scho ol s y s t e m f o r t h e te c h n o lo g y im p le m e n ta tio n tak in g in to a c c o u n t social, c u ltu ral, a n d e c o n o m ic f a c t o r s sp e c ific t o K end on E le m e n ta ry P ro fe ss io n a l D e v e lo p m e n t School. It a lso a t t e m p t e d t o id e n tify all t h o s e w ho w e re involved a n d t h e kind o f roles p lay e d during t h e planning an d d e v e l o p m e n t s t a g e s . C h a n g e a s a P ro c e s s o f Social In te ra c tio n A ccord in g t o H avelock ( 1 9 6 9 ) , a b o d y o f em pirical re s e a r c h t e n d s t o s u p p o r t five g e n e r a liz a tio n s a b o u t t h e p r o c e s s o f inno vation diffusion: first, t h a t t h e individual u s e r o r a d o p t e r b e lo n g s t o a n e tw o rk o f social re la tio n s w hich largely in flu e n c e s his a d o p tio n b eh av io r; s e c o n d , t h a t his p lac e in t h e n e tw o rk (c e n tr a lity , p e rip h e ra lity , iso latio n ) is a g o o d p r e d ic to r o f his o r h e r r a t e o f a c c e p t a n c e o f n e w ideas; third , t h a t inform al p e rs o n a l c o n t a c t is a vital p a r t o f t h e influence a n d a d o p tio n p ro c e s s ; fo u rth , t h a t g ro u p m e m b e r s h ip a n d r e f e r e n c e g r o u p id e n tific a tio n s a r e m a jo r p r e d ic to r s o f individual a d o p tio n ; a n d fifth, t h a t t h e r a t e o f d iffu sio n th r o u g h a social s y s t e m follow s a p r e d ic ta b le S -c u rv e p a t t e r n ( v e r y slow b egin nin g, follow ed b y a period o f v e ry rapid diffusion, follow ed in tu rn by a long l a t e - a d o p t e r o r " la g g e d " period). R ogers ( 1 9 6 2 ) w a rn s t h a t t h e opinion le a d e r c a n b e "w orn o u t" a s an e f f e c t i v e p r o m o te r o f c h a n g e if he o r s h e b e c o m e s t o o closely id e n tifie d w ith o u t s i d e c h a n g e a g e n t s a n d b e c o m e s t o o iso la te d fro m his follow ers. He s u g g e s t s t h a t opinion le a d e r s also n e e d t o b e ab le t o filte r o u t in n o v a tio n s which m ig h t u p s e t th e ir re la tio n s h ip s t o 12 fo llo w ers. R o g e rs ( 1 9 7 1 ) s tr o n g ly e m p h a s i z e s t h a t in n o v a tio n a d o p tio n in s c h o o ls is a c o lle c tiv e d ecisio n p ro c e s s . If c o m p u t e r s a re being u s e d in all c la s s ro o m s a n d a la b o ra to ry s e t ti n g a t Kendon, th e n th is c a s e s t u d y had e v e r y re a s o n t o ex am in e t h e s t r a t e g i e s a d o p t e d by t h e s c h o o l s y s t e m w hich h a d in fluenced in n o v a tio n d iffu sio n , ta k in g in to c o n s id e r a tio n "w ho, w h e n , w h a t, a n d w h e r e " a s p e c t s sp e c ific t o K endon te c h n o lo g y . Particularly, th is c a s e s t u d y e x a m in e d t h e issu e s o f Kendon t e c h n o lo g y le a d e rs and fo llo w ers, t h e ro le s a n d sp e c ific c h a r a c t e r i s t i c s o f t e c h n o lo g y le a d e rs a n d follow ers, t h e early a n d la te a d o p te r s , an d t h e p a c e a t which t h e t e c h n o lo g y a d o p tio n p r o c e s s h a s t a k e n p lace. C h a n g e a s a Linkage P ro c e s s T h e c o n c e p t o f "Linkage" p ro p o s e d by Havelock and c o lla b o r a to r s ( 1 9 6 9 ) is s e e n a s a p o ssib le unifying an d in te g r a tin g id e a s b a s e d on t h e t h r e e o r i e n t a t i o n s prev io u sly d is c u s s e d . This m o d el e m p h a s i z e s t h a t t h e u s e r m u s t e n t e r into a recip ro cal r e la tio n s h ip w ith t h e r e s o u r c e s y s t e m ( C o s m o p o lite n e s s ) . R ogers d e fin e s " c o s m o p o li t e n e s s " a s " t h e d e g r e e t o which an individual's o r ie n ta tio n is e x te r n a l t o a p a rtic u la r social s y s t e m ." ( 1 9 6 2 , p. 1 7 ) It r e s u lts fro m e x p e r ie n c e in m o re t h a n o n e s y s t e m e i t h e r th r o u g h living, tra v e lin g , visiting, o r c o m m u n ic a tin g . T h u s, t h e r e s o u r c e s y s t e m s a n d re s o u r c e p e rs o n s m u s t ( 1 ) sim u la te t h e u s e r 's n e e d , (2 ) s im u la te t h e s e a r c h a c tiv ity t h a t t h e u s e r h a s g o n e th ro u g h , a n d (3 ) s im u la te t h e s o lu tio n - a p p lic a tio n p r o c e d u r e . H avelock ( 1 9 6 9 ) s u g g e s t s t h a t th is r e c ip ro c a tin g re la tio n s h ip s n e e d t o be d e v e lo p e d t o w a r d s t h e c r e a t i o n o f a s t a b le a n d lo n g -la stin g so cial in flu en ce n e tw o rk . He d e s c r i b e s th is kind o f c o lla b o ra tio n a s a chain o f k n o w le d g e utilizatio n, c o n n e c tin g t h e m o s t r e m o t e s o u r c e s o f e x p e r t k n o w le d g e in t h e u n iv e rs ity w ith t h e m o s t r e m o t e c o n s u m e r s o f k n o w le d g e. He s t r e s s e s t h a t linkage b e tw e e n s y s t e m s is t h e e s s e n t ia l p r o c e s s in a n y e f f o r t a im e d a t p la n n e d so cial c h a n g e . H avelock a n d H avelock ( 1 9 7 3 ) in d ic a te t h a t s t u d e n t s o f e d u c a tio n a l c h a n g e a p p e a r t o a g r e e t h a t p ro b lem -so lv in g h u m a n re la tio n s 13 a p p r o a c h e s a n d rigorous s y s t e m a n aly tic a p p r o a c h e s h a v e t o be b r o u g h t t o g e t h e r a t t h e local level b e fo r e a tru ly s a t i s f a c t o r y e d u c a tio n a l c h a n g e m odel c a n evolve. K endon E le m e n ta ry being a P ro fe ssio n a l D e v e lo p m e n t School, th is c a s e s t u d y e x a m in e d a m o n g o t h e r th in g s t h e kind o f social in te ra c tio n s t h a t g o on within t h e sc h o o l s y s t e m (i.e., a m o n g Kendon fa c u lty , p a r e n t s , c o m m u n ity b u s in e s s p a rtn e r s , a n d u n iv e rsity c o lla b o ra to rs ) a n d t h e kind o f im p a c ts t h a t t h e s e in te r a c tio n s h a v e on t h e te c h n o lo g y im p le m e n ta tio n p ro g ram . A dd ition al P ro p o s itio n s a b o u t C h a n g e P r o c e s s (R e w ard s a n d Reward S t r u c tu r e s fo r C han gin g) In a d d itio n t o t h e a b o v e s t r a t e g i e s d is c u s s e d , re w a rd s y s t e m s play a v ital role in o u r e d u c a tio n a l in n o v atio n e f f o r t s . H avelock ( 1 9 6 9 ) id e n tifie d six m a jo r is s u e s p e rta in in g t o re w a rd s y s t e m s . First, he n o t e d t h a t e f f e c t i v e k n o w le d g e u tilizatio n is a se lffulfilling p r o p h e s y . Kurland ( c ite d in H avelock a n d Havelock, 1 9 7 3 , p. 3 3 ) n o t e s t h e im p o rta n c e o f building individual and g r o u p c o n fid e n c e in t h e c a p a c i ty t o p ro d u c e c h a n g e . S e c o n d , a willingness t o t a k e risks is an i m p o r t a n t r e q u ir e m e n t f o r s u c c e s s f u l in n o v atio n . "As well a s d e v e lo p in g new anim als known a s c h a n g e a g e n t s , w e m u s t instill in p r e s e n t train in g p r o g r a m s fo r m o s t e d u c a tio n a l p e rs o n n e l a g r e a t e r relian ce u p o n "n ew " in fo rm atio n , a s well a s a m o re po sitiv e a t t i t u d e to w a r d t h e "risk" o f fig h tin g tra d itio n " , s a y s T o w n e ( c ite d in Havelock & Havelock, 1 9 7 3 , p .3 3 ) . H ow ever, T aylor ( c ite d in t h e s a m e review ) c a u tio n s t h a t a ty p ic al s y s t e m h a s no r e a s o n t o t a k e risks on in n o v atio n id e a s until t h e y a re s u p p o r t e d by solid e v id e n c e o f utility. H avelock n o t e d t h a t s h a r e d a c c o u n ta b ility a n d a s p e c if ic a tio n a n d lim itation o f c o n s e q u e n c e s m a y b e w a y s in which risk-taking c a n b e s a f e g u a r d e d . " A c c o u n ta b ility m a y n o t w ork fo r s y s t e m im p r o v e m e n t if p e o p le d o n o t h a v e t h e rig h t t o m ak e m is ta k e s . C h a n g e re q u ire s a c e r ta in d e g r e e o f e rro r e m b r a c e m e n t " (H avelock a n d Havelock, 1 9 7 3 , pp. 3 3 & 3 4 ) . Third, a willingness t o m a k e an e f f o r t t o a d a p t in n o v atio n s t o o n e 's o w n s itu a tio n is an 14 im p o r t a n t p r e r e q u is ite t o e f f e c t i v e u tiliza tio n (a d im e n sio n o f o p e n n e s s ) . F o u rth , social in te r a c tio n tra d itio n s u g g e s t s t h a t t h e r e is a g e n e ra l f a c t o r o f c a p a c i ty or c o m p e t e n c e t h a t a c c o u n ts fo r m uch o f t h e v a ria n c e in diffusion s tu d ie s . Havelock n o t e d t h a t t h o s e w ho a lre a d y p o s s e s s t h e m o s t in t h e w a y o f r e s o u r c e s a n d c a p a b ilitie s a re t h e m o s t likely t o g e t e v e n m ore. His s u m m a ry c o n c e p t tie s t o g e t h e r , a c c o rd in g t o him, t h e highly in te r c o r r e la t e d v a ria b le s o f " w e a lth , p o w e r, s t a t u s , e d u c a tio n , in te llig en c e, a n d s o p h is tic a tio n " which a re invariably g o o d p r e d ic to r s o f s u c c e s s f u l in n o v a tio n a n d u tilization . A n o th e r in g re d ie n t o f c a p a c ity , id e n tifie d by Havelock, s e lf - c o n f i d e n c e , is a lso i m p o r t a n t p r e d i c to r o f s u c c e s s f u l utilizatio n . O t h e r in g r e d ie n ts id en tifie d are: t h e a m o u n t o f available tim e; e n e rg y ; e d u c a tio n ; so p h is tic a tio n ; a n d siz e o f o p e ra tio n . Fifth, h e n o t e d t h a t a n ti c i p a te d re w a rd is a m a jo r in c e n tiv e fo r d if fu s e rs an d u s e r s o f in novation. T h e review in d ic a te s t h a t m a n a g e m e n t of t h e re w a rd s y s t e m is s e e n a s t h e crucial e le m e n t in c h a n g e . "I think t h e b a sic e l e m e n t in c h a n g e in e d u c a tio n is tie d into t h e reinforcing a g e n t s t h a t a re available fo r m odifying t h e b e h a v io r o f all o p e r a tio n a l p e rs o n n e l, b o th t e a c h e r s a n d sc h o o l a d m in is tr a to r s , fo r e x a m p le " , s a y s O fiesh ( c ite d in Havelock & Havelock, 1 9 7 3 , p. 3 5 ). Sixth, t h e review in d ic a te s t h a t n e w id e a s a n d in n o v a tio n s which c le arly c o n t r a d i c t p r e e x is tin g v a lu e s will n o t g e t f a r in a u s e r s y s t e m , w h e r e a s t h o s e w hich a p p e a l t o c h e r is h e d v a lu e s will. A ccording t o C h e sler ( c ite d in Havelock & Havelock, 1 9 7 3 , p. 3 7 ), c h a n g e is a political p r o c e s s f r a u g h t w ith c o n flic ts o f i n t e r e s t a n d v a lu e s . C o n sid e rin g t h e im p o r ta n c e o f p r e s e rv ic e a n d in se rv ic e tra in in g t o e f f e c t i v e a p p lic a tio n s o f t h e s e m o d e r n in s tru c tio n a l to o ls , c o n s id e rin g se lf a n d p ro fe s sio n a l i n t e r e s t s o f t e a c h e r s in g e n e ra l a s a p ro b a b le m e a n s o f p ro g ra m a d o p tio n in in s tru c tio n , th is c a s e s t u d y s o u g h t t o u n d e r s t a n d t h e e x p e c t a t i o n s a n d b e liefs o f K endon t e a c h e r s . It eq u ally e x p lo re d t h e kinds o f m o tiv a tio n a l s t r a t e g i e s sp e c ific t o K endo n E le m e n ta ry PDS t h a t h a v e in flu e n c e d t h e te c h n o lo g y im p le m e n ta tio n p ro g ra m s . Following t h e le s s o n s 15 le a rn e d fro m s o m e re n o w n e d so cial s c i e n t i s t s in t h e s ix tie s, it w a s a b s o lu te ly n e c e s s a r y t o h e a r w h a t o t h e r e d u c a tio n a l s c i e n t i s t s s a y a b o u t t h e p r o c e s s o f c h a n g e in sc h o o ls as e x p e r ie n c e d from s e v e n t i e s t o t h e p r e s e n t era. S o m e e d u c a tio n a l s c i e n t i s t s o f t h e s e v e n t i e s in d ic a te t h a t prior t o 1 9 7 0 , t h e fo c u s o f schoo l c h a n g e w a s primarily on a d o p tio n o f m a te ria ls . E d u c a to r s a s s u m e d t h a t p ro g ra m im p le m e n ta tio n follow ed an "in d u stria l m odel"; t h a t c h a n g in g a cu rricu lu m involved sim ply a d o p ti n g a n e w p r o g ra m , installing it w ith m inim um s t a f f d e v e l o p m e n t an d a ssu m in g w id e s p r e a d u se (Fullan, 1 9 8 7 ) . Fullan h a s d e s c r ib e d t h e period fro m 1 9 7 0 - 1 9 8 0 a s o n e o f " d o c u m e n tin g failure". He p o in te d o u t t h a t during th is period w e le a rn e d a b o u t w h a t n o t t o do: d o n o t ignore training; d o n o t ignore local le a d e rs and opinion s e t t e r s ; d o n o t im p le m e n t large, v a g u e in n o v atio n s; a d o p tio n by o r g a n iz a tio n s d o e s n o t tell u s a b o u t how individuals a c t in c la ss ro o m s ; a n d r e p o r t e d u se d o e s n o t m e a n a c tu a l use. T h e in d ustrial view d o e s n o t fit t h e sc h o o l s e t t i n g . R e s e a rc h s h o w s t h a t c h a n g e in s c h o o ls re q u ire s le a d e rsh ip , s t a f f d e v e l o p m e n t , m o d ific a tio n o f t h e o rg a n iz a tio n a l s t r u c t u r e , and t h e in v o lv e m e n t o f p e o p le fro m all a s p e c t s o f e d u c a tio n a l s y s t e m (Fullan, 1 9 8 2 ) . T h e p r o c e s s o f c h a n g e n e e d s also t o b e in te g r a t e d in to a n y re fo rm initiative. W hen in te r v e n tio n s a re n o t i n t e g r a t e d in to t h e c h a n g e p ro c e s s , t h e in n o v atio n im p le m e n ta tio n e f f o r t s a re o f t e n u n s u c c e s s f u l (McLaughlin, 1 9 9 0 ) . O rg a n iz a tio n a l in n o v ativ e p r o g ra m s could n o t b e a s s e s s e d w ith o u t fully u n d e rs ta n d in g t h e c o m p le x ity o f t h e c h a n g e p r o c e s s in g e n e ra l. T h e follow ing lit e r a t u r e rev iew w a s in te n d e d , t h e r e f o r e , t o e x p lo re ( 1 ) in large p a rt, t h e underlying p a t t e r n a n d g e n e r a l d y n a m ic s o f s y s te m ic c h a n g e in o u r o r g a n iz a tio n s , e d u c a tio n in p a rtic u la r ( 2 ) t h e im p a c ts o f s t a f f d e v e l o p m e n t o n t h e e f f e c t i v e a p p lic a tio n s o f m o d e r n in stru c tio n a l to o ls , a n d ( 3 ) t h e im p a c ts of m o d e r n te c h n o lo g i e s o n in stru c tio n . 16 T h e D ynam ics of S y s te m ic C h a n g e T he C o m p lexity o f t h e C h a n g e P ro c e s s S e n g e ( 1 9 9 0 ) m a k e s t h e d istin c tio n b e tw e e n 'd e ta ile d c o m p le x ity ' a n d 'd y n a m ic c o m p le x ity '. T h e f o rm e r involves id en tify in g all t h e v a ria b le s t h a t could influence a p ro b lem . A ccording t o S e n g e , d e ta ile d c o m p le x ity is n o t reality. "D ynam ic c o m p le x ity is t h e real te r r ito r y o f c h a n g e : w h en 'c a u s e a n d e f f e c t ' a re n o t c lo s e in tim e a n d s p a c e a n d obvious, in te r v e n tio n s d o n o t p ro d u ce e x p e c t e d o u t c o m e s (ibid., p .3 6 5 ) b e c a u s e o t h e r 'u n p la n n e d ' f a c t o r s d y n am ically in te r f e r e " . S e n g e a r g u e s t h a t p r o d u c tiv e c h a n g e is t h e c o n s t a n t 's e a r c h f o r u n d e rs ta n d in g , knowing t h e r e is no u ltim a te a n s w e r ' (ibid., p. 2 8 2 ) . T h e real le v e ra g e fo r c h a n g e , s a y s S e n g e , involves: . S e e in g in te r r e la tio n s r a t h e r t h a n linear c a u s e - e f f e c t chain s, and . S eein g p r o c e s s e s o f c h a n g e r a t h e r t h a n s n a p s h o t s , (ibid., p. 73). E d u c a to rs a re ., th e r e f o r e , req u ire d t o c r e a t e a h a b it o f e x p e rie n c in g an d thinking a b o u t e d u c a tio n a l c h a n g e p r o c e s s e s a s an o v e rla p p in g s e r ie s o f d yn am ically c o m p le x p h e n o m e n a . A cco rdin g t o S e n g e ( 1 9 9 0 ) , e ig h t basic le s s o n s h a v e b e e n id entified fro m t h e new p a ra d ig m o f d y n a m ic c h a n g e . L esson 1: You C an't Mandate What M atters ( t h e m o re com plex t h e c h a n g e , t h e less yo u c a n fo rc e it). T o a cc o m p lish c e rta in e d u c a tio n a l g o a ls, y o u c a n n o t m a n d a te w h a t m a t t e r s , b e c a u s e w h a t really m a t t e r s fo r c o m p le x g o a ls o f c h a n g e a re skills, c r e a t i v e thinking, a n d c o m m i tt e d a c tio n (McLaughlin, 1 9 9 0 ) . He a r g u e s t h a t m a n d a t e s a re n o t su ffic ie n t an d t h e m o re y o u t r y t o sp e c ify t h e m t h e m o re n a rro w t h e go als a n d m e a n s b e c o m e . T e a c h e r s a re n o t te c h n ic ia n s . E ven in t h e re la tiv e ly sim p le c a s e - d e ta il e d c o m p le x ity - a lm o s t all e d u c a tio n a l c h a n g e s o f value req u ire n e w (i) skills; (ii) beh av io r; a n d (iii) b eliefs o r u n d e rs ta n d in g (Fullan, 1 9 9 1 ) . L et us th ink o f c o m p u t e r s a c r o s s t h e curriculum , t e a c h e r s ' thinking an d 17 p ro b le m solving skills, in te g r a tio n o f sp e c ia l e d u c a ti o n in re g u la r c la s s ro o m s , e tc . All o f t h e s e c h a n g e s , t o be p ro d u c tiv e , requireskills, c a p a c i ty , c o m m i tm e n t , m o tiv a tio n , b e lie fs a n d in sig h ts, and d is c re tio n a ry j u d g m e n t on t h e s p o t. A ccording t o P a sc ale ( 1 9 9 0 ) , th e only a lt e r n a t iv e t h a t w o rk s is c r e a tin g c o n d itio n s t h a t e n a b le and p r e s s p e o p le t o c o n s id e r p e rs o n a l a n d s h a r e d visions, a n d skill d e v e l o p m e n t th r o u g h p r a c tic e o v e r tim e . In light o f t h e s e a s s u m p tio n , t h e s t u d y a t t e m p t e d t o id e n tify t h e n a tu r e o f vision t h a t Kendon sc h o o l s y s t e m holds fo r te c h n o lo g y . L esson 2: Change is a Journey. N ot a Blueprint (C h a n g e is non ­ linear, lo a d e d w ith u n c e r ta in ty , a n d s o m e t i m e s p e r v e r s e .) If c h a n g e invo lved im p le m e n tin g single, w e ll-d e v e lo p e d , p r o v e n in n o v a tio n s o n e a t a tim e , p e r h a p s it c o u ld be b lu ep rin te d . B ut sc h o o l d istric ts, a c c o rd in g t o S e n g e ( 1 9 9 0 ) a re in t h e b u s in e s s o f im p le m e n tin g a b ew ild e rin g a r r a y o f m u ltip le in n o v a tio n s a n d p o licies s im u lta n e o u s ly . If o n e t r ie s t o m a tc h t h e c o m p le x ity o f t h e s itu a tio n w ith c o m p le x im p le m e n ta tio n plans, t h e p r o c e s s b e c o m e s unwieldy, c u m b e r s o m e a n d usually w ro n g . T a k e a p a rtic u la r sc h o o l s itu a tio n in England. McMahon an d W allace ( 1 9 9 2 ) e n g a g e d in sc h o o l d e v e lo p m e n t planning. E x p e rie n c e d in t h e planning p r o c e s s , w orking t o g e t h e r , an d c o m m i tt e d t o t h e plan t h e y p ro d u c e d , t h e y n o n e th e le s s e n c o u n t e r e d a s e r ie s o f u n a n ti c i p a te d p ro b le m s: s t a f f train in g s e s s io n s h a d t o b e p o s t p o n e d b e c a u s e o f d e la y s in t h e p ro d u c tio n o f n a tio n a l guidelines; a training p r o je c t h a d t o b e d e fe r r e d b e c a u s e t h e t e a c h e r a p p o in te d t o run it h a d le ft a f t e r six w e ek s; t h e g o v e r n m e n t in tr o d u c e d a s e rie s o f n e w c h a n g e s t h a t h ad t o be a c c o m m o d a te d ; e tc . T hus, t h e y qualified th is a s a j o u r n e y in to t h e partially know n o r u nknow n is an a p t m e ta p h o r . 'R o u te an d d e s t in a ti o n 1 s a y s S ta c e y ( 1 9 9 2 ) , 'm u s t be d is c o v e r e d th r o u g h t h e jo u r n e y its e lf if y o u wish t o tr a v e l t o new lands' (p .1 ). In t h e fa c e o f u n p re d ic ta b le c h a n g e , 't h e key t o s u c c e s s lies in t h e c r e a tiv e a c tiv ity of m aking n e w m a p s ', (p. 1) U nder c o n d itio n s o f u n c e r t a i n t y , learn ing , a n x ie ty , d iffic u lties, a n d f e a r of t h e unknow n, a c c o rd in g t o S ta c y , a re in tr in s ic t o all c h a n g e p ro c e s s , 18 e s p e c ia lly a t t h e e arly s t a g e s . C sikszen tm ih alyi, ( 1 9 9 0 ) s t a t e s t h a t p e o p le w h o learn t o c o n tro l th e ir in ner e x p e r ie n c e s , while c o n te n d in g w ith t h e p o sitiv e a n d n e g a tiv e f o r c e s o f c h a n g e will be able t o d e te r m in e t h e q u a lity o f th e ir lives. In s u p p o r t o f th is S e n g e ( 1 9 9 0 ) a r g u e s t h a t p ro d u c tiv e e d u c a tio n a l c h a n g e , like a p ro d u c tiv e life itself, really is a jo u r n e y t h a t d o e s n o t e n d until w e d o . L esso n 3: Problems Are Our Friends (P ro b le m s a re in ev itab le, b u t t h e g o o d n e w s is t h a t y o u c a n n o t learn o r b e s u c c e s s f u l w ith o u t th e m .) S u c c e s s in sch o o l c h a n g e e f f o r ts , a cc o rd in g t o S e n g e ( 1 9 9 0 ) , is m u ch m o re likely w h e n p ro b le m s a re t r e a t e d a s n a tu ra l, e x p e c t e d p h e n o m e n a , an d a re looked for. He a rg u e s t h a t s u c c e s s fu l c h a n g e m a n a g e m e n t r e q u ire s p ro b le m -fin d in g te c h n iq u e s , like 'w o rry lists', a n d re g u la r rev ie w o f p ro b lem -so lv in g d e c isio n s, a t s u b s e q u e n t m e e tin g s , t o s e e w h a t h a p p e n e d . Since c ir c u m s ta n c e s an d c o n t e x t a re c o n s t a n t l y c h an g in g , an e m b e d d e d sp irit o f c o n s t a n t inquiry is e s s e n tia l. S a y s P a sc a le ( 1 9 9 0 , p. 1 4 ), 'inquiry is t h e e n g in e of v ita lity a n d s e lf-re n e w a l'. Louis a n d Miles ( 1 9 9 0 ) fo u n d t h a t t h e l e a s t s u c c e s s f u l s c h o o ls t h e y s tu d ie d e n g a g e d in 'shallow c o p in g ' do in g n o th in g , p r o c r a s tin a tin g , doing it t h e usual w ay, e a s in g off, in c re a s in g p r e s s u r e - while t h e s u c c e s s f u l s c h o o ls w e n t d e e p e r t o p r o b e t h e u nderlying r e a s o n s a n d t o m ak e m o re s u b s ta n tia l i n t e r v e n t i o n s like c o m p r e h e n s iv e r e s ta f f in g , c o n ti n u o u s train in g , re d e sig n in g p ro g ra m s, a n d t h e like. T h e y c o n c lu d e d t h a t s m o o t h n e s s in t h e e a rly s t a g e s o f a c h a n g e e f f o r t is a s u r e sign t h a t superficial o r trivial c h a n g e is b e in g s u b s t i t u t e d fo r s u b s ta n t ia l c h a n g e a tte m p ts. L esso n 4: Vision and Strategic Planning Come L a te r ( p r e m a t u r e visions a n d planning c an blind). S e n g e ( 1 9 9 0 ) e xp lain s t h a t visions a r e n e c e s s a r y fo r t h e s u c c e s s o f m an y new in s tru c tio n a l p r o g r a m s b u t few c o n c e p t s a re m o re o f t e n m is u n d e r s to o d a n d m isapplied in t h e early s t a g e s o f t h e c h a n g e p r o c e s s . He a r g u e s t h a t visions c o m e la te r f o r tw o r e a s o n s : first, 19 t h a t u n d e r c o n d itio n s of d y n a m ic c o m p lex ity o n e n e e d s a g o o d d eal o f r e f le c tiv e e x p e r ie n c e b e fo r e o n e c a n fo rm a plausible vision; s e c o n d , t h a t s h a r e d vision, w hich is e s s e n t ia l fo r s u c c e s s , m u s t e v olve t h r o u g h t h e d y n a m ic in te r a c tio n o f o rg a n iz a tio n a l m e m b e r s a n d le a d e rs . Visions c o m e l a t e r b e c a u s e t h e p r o c e s s o f m e rg in g p e rso n al a n d s h a r e d visions t a k e s tim e . S e n g e ( 1 9 9 0 ) p ro v id e s an illuminating d isc u ssio n o f t h e te n s io n b e tw e e n p e rs o n a l a n d c o lle c tiv e ideals. He s t a t e s t h a t s h a r e d vision is vital fo r learning o r g a n iz a tio n b e c a u s e it p ro v id e s t h e fo c u s a n d e n e r g y fo r learning. He a r g u e s f u r t h e r t h a t while a d a p t i v e learn in g is p o ssib le w i t h o u t vision, g e n e r a t i v e learning o c c u r s only w h e n p e o p le a re strivin g t o a c c o m p lish s o m e th in g t h a t m a t t e r s d e e p ly t o th e m . In f a c t, a c c o rd in g t o him, t h e w hole idea o f g e n e r a t i v e learning - 'e x p a n d in g y o u r ability t o c r e a t e 1 - will s e e m a b s t r a c t a n d m e a n in g le ss until p e o p le b e c o m e e x c ite d a b o u t s o m e vision t h e y tru ly w a n t t o a cc o m p lish . In c o r p o r a t e le a d e rs h ip t o d a y , w e find t h a t m o s t 'v isions' a re o n e p e r s o n 's (o r o n e g ro u p 's ) vision im p o sed on an o rg a n iz a tio n . Such visions, a t b e s t , c o m m a n d c o m p lian c e - n o t c o m m itm e n t. S e n g e w ro te . . . s h a r e d vision is a vision t h a t m an y p e o p le a re truly c o m m i t t e d to , b e c a u s e It r e fle c ts th e ir ow n p e rs o n a l vision, (p. 2 0 6 ) and, o rg a n iz a tio n s t h a t in te n d on building s h a r e d visions c o n tin u a lly e n c o u r a g e m e m b e r s t o d e v e lo p th e i r p e rs o n a l visions. If p e o p le d o n o t h a v e th e ir own vision, all t h e y c a n d o is 'sig n u p ' fo r s o m e o n e e ls e 's . T h e re s u lt is c o m p lian c e, n e v e r c o m m i tm e n t . P e o p le w ith a s t r o n g s e n s e o f p e rs o n a l d ire c tio n c a n join t o g e t h e r t o c r e a t e a pow erful s y n e r g y to w a r d w h a t I/w e truly w a n t (S e n g e , 1 9 9 0 ) (p. 2 1 1 ) . By c o n t r a s t , t h e old p a ra d ig m is still b e ing p r o m u lg a te d , s u c h a s B e ck h a rd a n d P r itc h a r d 's ( 1 9 9 2 ) r e c o m m e n d a t i o n s f o r vision-driven c h a n g e . T h e re a re fo u r k e y a s p e c t s , t h e y s a y . . c re a tin g an d s e ttin g t h e vision; c o m m u n ic a tin g t h e vision; building c o m m i t m e n t t o t h e vision; a n d o rg an iz in g 20 p e o p le an d w h a t t h e y d o so t h a t t h e y a re aligned t o t h e vision. T h e p r o g r a m m a tic a p p ro a c h o f t e n a s s u m e s t h a t a t t e m p t s to c h a n g e h ow p e o p le think th r o u g h m ission s t a t e m e n t s o r tra in in g p r o g r a m s will lead t o useful c h a n g e s in h ow p e o p le a ctu ally b e h a v e a t w ork (p. 2 5 ). In c o n t r a s t , in t h e i r s t u d y o f tw e n ty -s ix p la n ts o v e r a f iv e - y e a r period, Beer, E is e n s ta t a n d S p e c to r ( 1 9 9 0 ) , findings s u g g e s t t h a t p e o p le learn new p a t t e r n s th r o u g h th e ir in te ra c tio n w ith o t h e r s on t h e job. (p. 1 5 0 ) In s h o rt, t h e critical q u e s tio n is n o t w h e t h e r visions a re im p o r ta n t, b u t how t h e y c a n be s h a p e d and r e s h a p e d given th e c o m p le x ity o f c h a n g e . A ccording t o S t a c e y ( 1 9 9 2 ) , visions c a n die o r fail t o d e v e lo p in t h e firs t place if t o o m a n y p e o p le a re involved a t t h e beginning, w h e n le a d e r s fail t o a d v o c a t e th e i r view s, w h e n su p e rfic ial ta lk r a t h e r th a n g r o u n d e d inquiry a n d a c tio n is t h e m e t h o d u se d . A n o th e r p a ra d o x is 'o w n e r s h ip 1. Trying t o g e t e v e r y o n e on b o a rd in a d v a n c e of a c tio n c a n n o t w ork b e c a u s e it d o e s n o t c o n n e c t t o t h e reality of d y n a m ic c o m p lex ity . O w n ersh ip c a n n o t b e a c h ie v e d in advance of learning s o m e th i n g new . O w n ersh ip is s t r o n g e r in t h e m iddle o f a s u c c e s s f u l c h a n g e p r o c e s s t h a n a t t h e b eginning, a n d s t r o n g e r still a t t h e e n d th a n a t t h e m iddle o r beginning. O w n ership is a p r o c e s s as well a s a s t a t e . O w n e rsh ip is crucial u n le s s o n e k now s how it is a c h ie v e d . S t r a t e g i c planning is also called in to q u e s tio n . S p e n d in g t o o m u ch tim e a n d e n e r g y on a d v a n c e planning is a m ista k e . P a rtic ip a tio n , e l a b o r a t e n e e d s a s s e s s m e n t , fo rm al s t r a t e g i c p lan s a re uncalled fo r a t t h e o u t s e t o f c om plex c h a n g e p ro c e s s . Louis and Miles ( 1 9 9 0 ) call th is t h e e v o lu tio n a ry p e r s p e c tiv e . T h e y a rg u e T h e e v o lu tio n a ry p e rs p e c tiv e r e s t s on t h e a s s u m p tio n t h a t t h e e n v ir o n m e n t b o th inside a n d o u t s i d e o r g a n iz a tio n s is o f t e n c h a o tic . No sp e cific plan c an la s t fo r v e ry long, b e c a u s e it will e i t h e r b e c o m e o u t m o d e d d u e t o c h a n g in g e x te r n a l p r e s s u r e s , o r b e c a u s e d i s a g r e e m e n t o v e r p rio ritie s a r is e s 21 within t h e o rg a n iz a tio n . S t r a t e g y sh o uld be v iew ed a s a flexible to o l, r a t h e r th a n a s e m i- p e r m a n e n t e x p a n sio n o f t h e m ission, (p. 1 9 3 ) . S e n g e ( 1 9 9 0 ) p r o p o s e s t h a t 'R eady, Fire, Aim' is t h e m o re fruitful s e q u e n c e if w e w a n t t o t a k e a linear s n a p s h o t o f an o rg a n iz a tio n u n d e rg o in g m a jo r refo rm . A ccording t o him, if 'R e a d y ' is im p o rta n t, t h e r e h a s t o b e s o m e n o tio n o f d irec tio n , b u t it is killing t o bo g dow n t h e p r o c e s s w ith vision, m ission, a n d s t r a t e g i c planning, b e fo r e you know e n o u g h a b o u t d y n a m ic reality. He explains t h a t 'Fire' is a c tio n a n d inquiry w h e r e skills, clarity, a n d learning a re f o s t e r e d . He c la im s t h a t 'A im ' is c ry s ta lliz in g n e w b eliefs, f o r m u la tin g m ission a n d vision s t a t e m e n t s a n d fo c u sin g s t r a t e g i c planning. He c o n c lu d e s t h a t vision a n d s t r a t e g i c planning c o m e la te r. S o m e c a s e s t u d i e s h a v e b e e n d o n e in th is reg a rd . For in sta n c e , in working o n re fo rm in t e a c h e r e d u c a tio n in T o r o n to , P a sc ale e t al ( 1 9 9 0 ) e x p e r i e n c e d th is s e q u e n c e ( re a d y -fire -a im ) o v e r five y e a rs . A cco rd in g t o t h e m , t h e y r e j e c t e d launching im m e d ia te ly in to large s c a le s t r a t e g i c planning. In s te a d t h e y b e g a n w ith f e w r e a d in e s s principles: w ork on t h e t e a c h e r e d u c a ti o n c o n tin u u m , link t e a c h e r d e v e l o p m e n t a n d s c h o o l d e v e lo p m e n t, c o m m it t o s o m e fie ld -b a s e d p r o g r a m s , w o rk in p a r t n e r s h i p w ith sc h o o ls , in fu se t h e i r e f f o r t s w ith c o n tin u o u s inquiry. T h e firing p a r t to o k t h e fo rm o f e s ta b lis h in g a n u m b e r o f f ie ld - b a s e d pilot p r o j e c t s w ith d i f f e r e n t t e a m s o f fa c u lty an d c o h o r t s o f s t u d e n t t e a c h e r s , a n d e n te r in g in to a c t io n - o r i e n t e d a g r e e m e n t s like t h e L earning C o n so rtiu m . N ear t h e e n d o f y e a r 3 t h e y w e re re a d y t o f o c u s on th e ir aim, by e stab lish in g a S t r a t e g i c Planning C o m m itte e . A n o th e r c a s e in p o in t is T h o ra h E le m e n ta ry School, n o rth e a s t o f T o r o n to in th e i r Learning C o n so rtiu m . S ta r tin g on a sm all s c a le ( t h e Principal a n d tw o t e a c h e r s o u t o f a s t a f f o f t w e n t y - t h r e e ) , t h e s c h o o l d e v e lo p e d from indiv id u alistic t o a highly c o lla b o ra tiv e c u ltu r e o v e r t h r e e - y e a r period: n o t s ta r in g w ith a vision, b u t by working to w a rd a s h a r e d vision g e n e r a t e d th r o u g h th e ir a c tio n s (Fullan, 1 9 9 2 ) . P a sc a le ( 1 9 9 0 ) 22 also c a p t u r e s t h e re a d y -fire -a im s e q u e n c e w h e n he a n a ly z e s how t h e Ford M otor c o m p a n y d e v e lo p e d a widely s h a r e d m ission and valu es s t a t e m e n t in t h e 1 9 8 0 s . A m ajo r f a c t o r in t h e w ide a c c e p t a n c e of th is s t a t e m e n t [F o rd 's vision a n d v a lu e s] is t h a t its principles w e re e n a c t e d fo r s e v e ra l y e a r s b e fo r e t h e y w e re form ally a n n o u n c e d . L esson 5: Individualism and Collectivism Must Have Equal P o w e r . (T h e re a re no o n e -s id e d so lu tio n s t o isolation an d g ro u p th in k ). P ro d u c tiv e e d u c a tio n a l c h a n g e is also a p r o c e s s o f o v e rc o m in g isolatio n while n o t s u c c u m b in g t o g ro u p th in k . S e n g e ( 1 9 9 0 ) p o in ts o u t t h a t te a c h in g h a s long b e e n called 'a lonely p r o f e s s i o n 1 a n d t h a t t h e p ro f e s s io n a l iso lation o f t e a c h e r s limits a c c e s s t o n e w id e a s a n d b e t t e r so lu tio n s, d riv e s s t r e s s inw ard t o f e s t e r a n d a c c u m u la te , fails t o re c o g n iz e a n d p raise s u c c e s s , a n d p e rm its i n c o m p e t e n c e t o e x is t an d p e rs is t t o t h e d e t r i m e n t of s t u d e n t s , c o lle a g u e s , a n d t h e t e a c h e r s th e m s e lv e s . Lortie, ( 1 9 7 5 ) s t a t e s t h a t iso latio n allow s c o n s e r v a t is m a n d r e s i s t a n c e t o in n o v atio n in te a c h in g . R o se n h o ltz , ( 1 9 8 9 ) a n d Fullan & H a rg rea v es, ( 1 9 9 1 ) h a v e in d ic a te d t h a t e d u c a tio n a l p ro b le m s a re all t h e m o re c o m p lex , a n d t h a t c o lla b o ra tiv e , 'lea rn in g e n ric h e d ' s c h o o ls d o b e t t e r t h a n t h o s e lingering w ith t h e iso la tio n is t tr a d i ti o n s o f te a c h i n g . T h e y q u e s tio n e d "So w h a t t o d o ? " T h e y think p a rtic ip a to ry s ite b a s e d m a n a g e m e n t is t h e a n sw e r. Fullan a n d H a rg rea v es, ( 1 9 9 1 ) arg u e . . . M entoring a n d p e e r coachin g a re a m u st. Well, y e s an d no. P u s h e d t o e x t r e m e s co llab o ratio n b e c o m e s 'g ro u p th in k '. In m oving to w a r d g r e a t e r c o lla b o ra tio n w e sh o u ld n o t lo se s ig h t o f t h e 'g o o d side* o f individualism. T h e c a p a c i ty t o th ink an d w ork in d e p e n d e n tly is e s s e n t ia l t o e d u c a tio n a l re fo rm . K eeping in t o u c h w ith o u r in n er voice, p e rs o n a l re fle c tio n , an d t h e c a p a c i ty t o b e a lo n e a re e s s e n tia l u n d e r c o n d itio n s o f c o n s t a n t c h a n g e fo rc e s . 23 S olitude also h a s its p la c e a s a s t r a t e g y fo r c o p in g w ith c h a n g e , s a y s S tro rr, ( 1 9 8 8 ) . T he law o f c y b e r n e t i c s - t h e law o f re q u isite v a r i e ty - s t a t e s fo r a n y s y s t e m t o a d a p t t o its e x te rn a l e n v iro n m e n t, its in te rn a l c o n tr o l s m u s t in c o r p o r a te v a rie ty . If o n e r e d u c e s v a rie ty inside, a s y s t e m is u n a b le t o c o p e w ith v a rie ty o u tsid e . T h e in n o v a tiv e o r g a n iz a tio n m u s t in c o r p o r a te v a r ie ty in to its internal p r o c e s s e s , (p. 1 4 ) T hus, w h a t a g ro u p c o m e s t o sh a re in t h e v a rie ty o f c u ltu re a n d p h ilo so p h y e m e r g e s fro m individual p e rs o n a l b e lie fs th r o u g h a learning p r o c e s s t h a t builds up o v e r y e a r s . And if t h e learning p r o c e s s is to c o n tin u e , if a sc h o o l is t o b e c o n tin u a lly in n o v ativ e, t h e e m p h a s is should b e on q u e s tio n in g t h e c u ltu re , n o t sh a rin g it. Having a h e a lth y r e s p e c t f o r individuals a n d p e rs o n a l v isions is a s o u r c e o f re n e w a l in in q u iry -o rie n te d o r g a n iz a tio n s . H onouring o p p o s i t e s s i m u lt a n e o u s ly - individualism a n d c o lleg ia lity - is t h e critical m e s s a g e ( S ta c e y , 1 9 9 2 ) (p. 1 4 5 ) . L esso n 6: N e ith e r C entralization nor D ecentralization Works (B o th to p - d o w n a n d b o t t o m - u p s t r a t e g i e s a re n e c e s s a r y .) C e n tra liz a tio n e r r s o n o n e sid e o f o v e rc o n tro l, d e c e n tr a li z a t io n e rrs t o w a r d s c h a o s . P a sc a le ( 1 9 9 0 ) p u t s in th is w ay, in ex am in in g th e Ford c a s e : "C h a n g e flo u rish es in a 'sa n d w ic h '. W hen t h e r e is c o n s e n s u s a b o v e , a n d p re s s u r e below , th in g s h a p p e n ." C ontrol a t t h e t o p a s m a n y r e f o r m -m in d e d le a d e r s h a v e foun d, is an illusion. T h e key q u e s t io n a s S e n g e ( 1 9 9 0 ) s a y s is 'h o w t o a c h ie v e c o n tro l w ith o u t c o n tro llin g '. He c o n tin u e s : While tr a d itio n a l o r g a n i z a t i o n s re q u ire m a n a g e m e n t s y s t e m s t h a t c o n tr o l p e o p le ’s b eh av io r, learning o r g a n i z a t i o n s in v e s t in im prov in g t h e q u a lity o f thinking, t h e c a p a c i ty f o r r e f le c tio n a n d t e a m learning, a n d ability t o d e v e lo p s h a r e d visions a n d s h a r e d u n d e r s ta n d in g s o f c o m p le x is s u e s . It is t h e s e c a p a b ilitie s t h a t will allow learning o r g a n iz a tio n s t o be b o th m o re locally c o n tro lle d a n d m o re well c o o r d i n a te d t h a n th e ir h ie ra rc h ic a l p r e d e c e s s o r s '. Similarly, it is a m is ta k e fo r local u n its 24 t o ignore t h e c e n tr e . T h e c e n t r e a n d local u n its n e e d e a c h o th e r. W hat is re q u ir e d is a d i f f e r e n t tw o - w a y re la tio n s h ip o f p r e s s u r e , s u p p o r t a n d c o n tin u o u s n e g o tia tio n . It a m o u n t s t o s im u lta n e o u s to p -d o w n b o t t o m - u p in flu e n ce . L esso n 7: Connection with the Wider Environm ent Is Critical (T h e b e s t o r g a n iz a tio n s learn e x te rn a lly a s well a s in tern ally ). Many o r g a n iz a tio n s w ork h a rd o n in te rn al d e v e l o p m e n t b u t fail t o k e e p a p ro a c tiv e learning s t a n c e to w a rd t h e e n v iro n m e n t. Sm ith ( 1 9 8 4 ) m a k e s th is p ro fo u n d o b s e rv a tio n : "For a social e n t i t y s u c h a s an o rg a n iz a tio n t o r e f l e c t o n itself, it m u s t h a v e a s y s t e m re p r e s e n tin g b o th its e lf an d t h e c o n t e x t in which it is e m b e d d e d , t h a t is w h e re nonequilibrium c o m e s in. A social s y s t e m t h a t p r o m o te s p a ra d o x an d f o s t e r s disequilibrium (i.e., e n c o u r a g e s v a ria tio n a n d e m b r a c e s c o n tr a r y p o in ts o f view ), h a s a g r e a t e r c h a n c e o f know ing itself". T his in t u r n g e n e r a t e s a re a s o n a b le likelihood o f b eing a w a re o f t h e c o n t e x t in which it o p e r a t e s (P a sc ale , 1 9 9 0 ) p. 2 8 9 ." Dynam ic c o m p le x ity m e a n s t h a t t h e r e is c o n s t a n t a c tio n in t h e e n v iro n m e n t. For t e a c h e r s and sc h o o ls t o b e e f f e c t i v e tw o th in g s h a v e t o h a p p e n . First, individual m oral p u r p o s e m u s t b e linked t o a la rg e r social g o o d . S e c o n d , o r g a n iz a tio n s m u s t be a c tiv e ly p lu g g e d in to th e ir e n v ir o n m e n t re s p o n d in g t o a n d c o n trib u tin g t o t h e issu e s o f t h e day. F u n d a m e n ta lly , t h e learning o r g a n iz a tio n s sh o u ld know t h a t e x p e c t a t i o n s and t e n s io n s in t h e e n v ir o n m e n t c o n ta in t h e s e e d s of f u tu r e d e v e lo p m e n t. T h e r e a re f a r m o re id eas 'o u t t h e r e ' t h a n 'in h e r e 1. L esson 8: Every Person Is Change A gent (C h a n g e is t o o im p o r t a n t t o leave t o t h e e x p e r t s .) T h e re a re tw o basic r e a s o n s why e v e r y p e rs o n working in a n e n te r p r is e c o m m i t t e d t o m aking c o n tin u o u s im p r o v e m e n ts m u s t b e c h a n g e a g e n t s w ith m oral p u rp o s e . First, sin c e no o n e p e rs o n c a n po ssibly u n d e r s t a n d t h e c o m p le x itie s o f c h a n g e in d y n a m ica lly c o m p le x s y s t e m s , it follow s t h a t w e c a n n o t lea v e t h e respon sib ility t o o th e r s . S e c o n d , a n d m o re 25 f u n d a m e n ta l, t h e c o n d itio n s fo r t h e new p a ra d ig m o f c h a n g e c a n n o t b e e s ta b lis h e d by fo rm al le a d e rs working by th e m s e lv e s . Each and e v e r y t e a c h e r h a s t h e resp o n sib ility t o help c r e a t e an o r g a n iz a tio n c a p a b le o f individual a n d c o lle c tiv e inquiry a n d c o n tin u o u s ren ew al, o r it will n o t h a p p e n (Fullan, 1 9 9 3 ) . In su m m a ry , t h e r e is a p a t t e r n underlying t h e s e e ig h t le s s o n s o f d y n a m ic c h a n g e : s im u lta n e o u s ly pushing fo r c h a n g e while allowing se lf-le a rn in g t o unfold; being p r e p a r e d f o r a j o u r n e y o f u n c e r ta in ty ; s e e in g p ro b le m s a s s o u r c e s o f c r e a t i v e so lution; having a vision, b u t n o t being blinded by it; valuing t h e individual an d t h e g ro u p ; in c o rp o ra tin g c e n tr a liz in g a n d d e c e n tr a liz in g f o r c e s ; b eing in te rn ally c o h e s iv e , b u t e x te r n a lly o rie n te d ; a n d valuing p e rs o n a l c h a n g e a g e n c y a s t h e r o u te t o s y s t e m ch an g e . T his a n a ly sis m e a n s t h a t s u c c e s s in a n y e d u c a tio n a l e f f o r t s d e p e n d s on t h e e x t e n t t o which e a c h fo rc e c a n willingly c o n te n d w ith if n o t e m b r a c e t h e o t h e r a s n e c e s s a r y fo r p ro d u c tiv e e d u c a tio n a l c h a n g e . T h e c h a n g e p ro c e s s is e x c e e d in g ly c o m p le x a s o n e r e a liz e s t h a t it is t h e c o m b in a tio n o f individuals a n d s o c ie ta l a g e n c ie s t h a t m a k e a d if fe r e n c e (Fullan and Miles, 1 9 9 2 ) . T e a c h e r s a re m a jo r p la y e rs in c r e a t i n g learning s o c ie tie s . D e v e lo p m e n t is 't h e c o n tin u in g im p ro v e m e n t in t h e c a p a c ity t o g ro w a n d build e v e r m o re c o n n e c tio n s in m o re varied e n v ir o n m e n ts ' (Land a n d J a rm a n , 1 9 9 2 p. 3 0 ) . Intern al c o n n e c ti o n s (w ithin o n e s e lf, w ithin o n e 's o rg a n iz a tio n ) a n d e x te rn a l c o n n e c tio n s ( t o o t h e r s and t o t h e e n v ir o n m e n t) m u s t c o - e x i s t in d y n a m ic in te rp la y . S t a g e s o f t h e C h a n g e P ro c e s s A c co rd in g t o A n d e r s o n ( 1 9 9 3 ) , a d m in is tr a to r s a c r o s s t h e U nited S t a t e s a re rec o g n izin g t h a t t h e e d u c a tio n s y s t e m n e e d s f u n d a m e n ta l c h a n g e s t o k e e p p a c e w ith an in creasin gly co m p lex global s o c ie ty . In e d u c a tio n a l s y s t e m , six d e v e lo p m e n ta l s t a g e s a n d six k e y e le m e n t s o f c h a n g e h a v e b e e n identified (A n d e rso n , 1 9 9 3 ) . T h e s e six s t a g e s o f c h a n g e c h a r a c t e r i z e t h e s h if t fro m a tra d itio n a l e d u c a tio n a l s y s t e m t o o n e t h a t e m p h a s iz e i n t e r c o n n e c t e d n e s s , 26 a c tiv e learning, s h a r e d d e c isio n m aking, an d h ig h e r levels o f a c h i e v e m e n t fo r all s t u d e n t s . T h e six s t a g e s are: 1. Maintenance o f the old system. E d u c a to rs f o c u s on m a in ta in in g t h e s y s t e m a s originally d e s ig n e d . It is tim e t o r e c o g n iz e t h e im p o r ta n c e o f in c o rp o ra tin g into t h e p r e s e n t e d u c a tio n a l s t r u c t u r e t h e n e w k n o w le d g e a b o u t te a c h i n g , learn in g , a n d o r g a n iz a tio n a l s t r u c t u r e s . 2. Awareness o f change. Many e d u c a tio n a l r e f o r m e r s b e c o m e a w a re t h a t t h e c u r r e n t s y s t e m is n o t working, b u t t h e y a re u n c le a r a b o u t w h a t is n e e d e d in s te a d . 3. Exploration. E d u c a to rs a n d policy m a k e r s s t u d y an d visit p la c e s t h a t a re try in g n e w a p p ro a c h e s . T h e y t r y new w a y s o f t e a c h in g a n d m anagin g. 4. Transition . A critical n u m b e r o f opinion le a d e r s and g ro u p s c o m m it t h e m s e lv e s t o t h e new s y s t e m an d ta k e m o re risks t o m a k e c h a n g e s in crucial p la c e s . 5. Em ergence o f New Infrastructure. E d u c a to rs n e e d t o k e e p w ith t h e d e s ir e d n e w s y s t e m b e c a u s e t h e s e n e w w a y s a re g e n e ra lly a c c e p t e d . 6. Predominance o f the New System. Key le a d e rs b egin t o e n v isio n b e t t e r s y s t e m s . Key E le m e n ts t o C h an g e A s s c h o o ls, d is tr ic ts , a n d s t a t e s m o v e th r o u g h t h e six d e v e lo p m e n ta l s t a g e s , six e l e m e n t s o f t h e e d u c a ti o n s y s t e m s e e m t o b e p a rtic u la rly i m p o r t a n t (Fullan, 1 9 9 3 ) . First, Vision: t h e vision t h a t p e o p le h a v e o f an e d u c a tio n s y s t e m m u s t c h a n g e in o r d e r fo r t h e s y s t e m t o c h a n g e . S e c o n d , Public and Political Support: t h e inclusion o f d iv e rs e p o p u la tio n s a p p e a r s t o b e critical in building s u p p o r t. Such s u p p o r t involves a d e e p e n in g u n d e rs ta n d in g o f t h e " w h a t" and "why" o f t h e c h a n g e s n e e d e d . Third, N etw orkin g: n e e d fo r n e tw o rk s t h a t w ould s t u d y , pilot, a n d s u p p o r t t h e new vision. I n s te a d o f b u r e a u c r a tic s t r u c t u r e , t h e s e n e tw o rk s n e e d t o rely o n t h e f r e q u e n t u s e o f c o m p u t e r s , n e w s l e t t e r s , c o n f e r e n c e s , a n d p e rs o n a l 27 c o m m u n ic a tio n s . F o urth, Teaching and Learning Changes: if c h a n g e s d o n o t o c c u r in te a c h in g an d learning, all t h e o t h e r c h a n g e s h a v e little v a lu e . Fifth, A d m inistrative Roles and Responsibilities: t o a c h ie v e c h a n g e in t h e c la s s ro o m , a d m in is tr a tiv e ro le s an d resp o n sib ilitie s n e e d t o s h if t a t t h e sc h o o l, d is tr ic t, a n d s t a t e levels fro m a h ierarchical s t r u c t u r e o f c o n tro l t o o n e o f s u p p o r t an d s h a r e d d e cisio n m aking. Sixth, Policy A lignm ent: s t a t e a n d local policy n e e d t o be aligned a ro u n d t h e b eliefs an d p r a c tic e s o f new s y s t e m , p a rtic u la rly in a r e a s r e l a te d t o cu rric u lu m fr a m e w o r k s , in s tr u c tio n a l m e t h o d s a n d m a te r ia ls , s t u d e n t a s s e s s m e n t p r a c tic e s , r e s o u r c e a llocation , a n d t h e inclusion o f all t y p e s o f s t u d e n t s . A ccording t o H olzm an M. ( 1 9 9 3 ) , if te a c h in g an d learning a re t o im pro ve fo r all s t u d e n t s , w e n e e d s y s te m ic c h a n g e , i.e., f u n d a m e n ta l c h a n g e . This im plies t h a t im p r o v e m e n ts n e e d e d in e d u c a ti o n a re so e x te n s iv e t h a t t h e y c a n n o t b e d o n e within t h e limits o f t h e p r e s e n t s y s te m ; t h u s p e o p le should s e e k t o c h a n g e t h e n a tu r e o f t h a t s y s te m . E d u ca tio n a l o b s e r v e r s now s e e t h a t b u r e a u c r a tic a n d te c h n ic a l s t r u c t u r e s m a k e it d iffic u lt t o f o c u s on t h e p a ra d ig m a tic learning s itu a tio n , t h e re la tio n s h ip b e t w e e n an individual t e a c h e r a n d an individual s t u d e n t . L e a d e rs h ip Role In an a t t e m p t t o give d e s c rib e a k e e n le a d e r in o u r in s titu tio n s o r o rg a n iz a tio n s, m an y p e r s p e c t iv e s h a v e b e e n p r e s e n t. W enig and M a tth e w s ( 1 9 8 3 ) a r g u e s t h a t key t o t h e s u c c e s s o f a n y new e n d e a v o r , w h e t h e r in b u sin e ss, e d u c a tio n , o r g o v e r n m e n t, is t h e t o t a l c o m m i t m e n t a n d in v o lv e m e n t o f t h o s e in le a d e rs h ip p o sitio n s . T h e y d e fin e le a d e rs h ip a s a c o m m o n e l e m e n t o f s u c c e s s f u l p e o p le , in s t it u t io n s , o r g a n i z a t i o n s , b u s i n e s s e s , a n d in d u s tr ie s . It is i m p o r t a n t t o u n d e r s t a n d t h a t le a d e rs h ip involves m o re t h a n a single p e rs o n . T a n n e n b a u m , W eschler, a n d Massarik ( 1 9 6 1 ) include in th e ir d e fin itio n o f le a d e r s h ip " t h e v irtu e o f g e n e ra lity t o all individuals" ( p .2 4 ) . T h e y also s u g g e s t t h a t t h e c o n c e p t o f lea d e rsh ip is n o t lim ited t o t h o s e sp e cifica lly a p p o in t e d f u n c tio n a r ie s n o r t o 28 individuals w h o s e p re v a le n c e r e s t s w ith v o lu n ta ry c o n s e n t o f o th e r s . R a th e r, le a d e rs h ip t h a t p o sitiv e ly p e r s u a d e s o t h e r s is a p r o c e s s a p p lic a b le t o all i n te r p e r s o n a l r e la tio n s h ip s r e g a r d l e s s o f individual s itu a tio n s a n d / o r e v e n t s . Why d o s o m e individuals p e r s u a d e p e o p le t o a c t while o t h e r s fail t o m a k e th in g s h a p p e n ? Schuller ( 1 9 7 8 ) in d ic a te d t h a t p ro b ab ly 9 5 p e r c e n t o f t h e p e o p le w ho fail d o so b e c a u s e t h e y h a v e n e v e r lea rn ed t o t a k e c h a r g e o f th e ir lives a n d t o sh o w c r e a t i v e le a d e rs h ip . L e a d e rs a re s e n s itiv e t o f u n d a m e n ta l n e e d s , w a n ts , a n d v a lu e s o f c o lla b o ra to rs . Burn ( 1 9 7 8 ) s u g g e s t e d t h a t le a d e rs e m e r g e fro m c o m p le x so c ia liz a tio n p a t t e r n s involving v a ry in g d e g r e e s o f m o tiv a tio n s , v a lu e s, a n d g o a ls. In e s s e n c e , le a d e rsh ip , a c c o rd in g t o Burn ( 1 9 7 9 ) is in s e p a ra b le fro m follow ership. Using B u rn 's m odel, le a d e rs h ip t a k e s t h e fo rm o f t h e tra n s fo rm in g o r tr a n s a c ti o n a l sty le . A p e r s o n p o s s e s s i n g norm al physiological a n d p sy c h o lo g ic a l q u a litie s h a s t h e p o t e n t i a l o f ex h ib itin g le a d e r s h ip in all f a c e t s o f life (K rau ss, 1 9 7 4 ) . T raditionally, t h e le a d e rs h ip im a g e h a s b e e n d o m in a t e d by t h e few in p o w e r p o sitio n s . Many h a v e f o r g o t t e n t h a t m o s t e x a m p le s of p e rs o n a l in flu e n ce a re a c tu a lly e x a m p le s o f le a d e r s h ip a n d a re p r a c t ic e d q u ie tly a n d s u b tly in e v e r y d a y re la tio n sh ip s. L e a d e rsh ip t r a i t id e n tific a tio n c a n b e valid if it is f o r a sp e c ific s i tu a tio n a s o p p o s e d t o id en tify in g global le a d e rs h ip tr a i ts . T h e e x c e p ti o n t o th is w ould b e t h o s e id en tified by Stogdill ( 1 9 7 4 ) su c h a s s t r o n g drive, vigor, p e r s i s t e n c e , v e n t u r e s o m e n e s s , a n d originality. R a tio n ale o f L e a d e r s h ip S itu a tio n C o n te m p o r a r y le a d e rs h ip t h o u g h t s f o c u s on t h e sp e c ific s itu a tio n , t h a t is, t h e in te r a c t io n a m o n g le a d e rs , c o lla b o r a to rs , a n d t h e s itu a tio n . T h e d e g r e e o f s u c c e s s , t h e e f f e c t i v e n e s s o f lea d ers, r e l a t e s d ire c tly t o h o w t h e y fu n c tio n a p p ro p r ia te ly w ithin t h e e n tir e s itu a tio n (W enig a n d M a tth e w s , 1 9 8 3 ) . 29 Principal a n d a Few T e a c h e r s a s Prog ram L e a d e rs School in nov atio n p ro g ra m s su c h a s K endon te c h n o lo g y , could n o t b e a s s e s s e d w ith o u t fully u n d e rs ta n d in g t h e c o m p le x ity o f t h e c h a n g e p r o c e s s in g e n e ra l in o u r scho ol s y s te m s . As m a n y sc h o o ls rely o n t h e e f f o r t s o f individual e x te r n a l e n t h u s i a s t s su c h a s u n iv e rs ity c o ll a b o r a t o r s fo r p ro g ra m im p le m e n ta tio n , m a jo rity o f t h e s e p ro g r a m s a re o f t e n s p o t t y and u n su c c e ss fu l. This is o f t e n d u e t o lack o f c o o rd in a tio n within t h e schoo l s y s te m . We, th e r e f o r e , n e e d m o re s c h o o l - b a s e d h e ro ic s w ith im a g in atio n a n d s p irit t o inspire t h e r e s t o f t h e s t a f f f o r t h e e f f e c t i v e im p le m e n ta tio n o f t h o s e p ro g ra m s in t h e sc h o o l s y s te m . R eg ard ing t e c h n o lo g y im p le m e n ta tio n , le a d e r s h ip role m a y be t h e k e y s t o n e fo r t h e s u c c e s s o f t h e im p le m e n ta tio n plan. School principals a n d t e a c h e r s play a critically i m p o r t a n t role in d e v e lo p in g s u c c e s s f u l te c h n o lo g y p ro g ra m s. "Id eas s u c h a s vision a n d d e v eloping s h a r e d le a d e rs h ip a re q u ite b e y o n d m o s t o f t h o s e w ho o c c u p y a d m in is tr a tiv e p o s itio n s in o u r s c h o o ls" a c c o rd in g t o T y e ( 1 9 9 2 ) . For a n y e f f e c t i v e le a d e rs h ip e f f o r t s on te c h n o lo g y in o u r sc h o o l s y s t e m s , a d m i n i s t r a t o r s m u s t m o v e to w a rd t h e kinds o f s t r u c t u r e s an d learning t e a m s e n v isio n e d by S e n g e ( 1 9 9 0 ) , w ho s e e s m e m b e r s o f t h e sc h o o l s y s t e m on a q u e s t fo r c h a n g e a n d im p ro v e m e n t. S u b s ta n tia l n u m b e r s o f p a r e n t s d o n o t u n d e r s ta n d how new te c h n o lo g ie s m ig h t b e c e n tr a l t o t h e e d u c a tio n o f a child fo r c itiz e n s h ip in t h e n e x t c e n tu r y . School le a d e rs , t h e r e f o r e , m u s t r e d e f in e t h e i r j o b a s s i g n m e n t s t o include m a r k e tin g c a m p a ig n s t h a t will b r o a d e n c o m m u n ity in v o lv e m e n t an d s u p p o r t f o r te c h n o lo g y p ro g ra m s . Bringing p a r e n t s a n d c o m m u n ity m e m b e r s in to m o re a c tiv e c o n t a c t w ith t h e n e w te c h n o lo g ie s m ay likely help t h e m t o g ain a p e rs o n a l a p p re c ia tio n fo r t h e p o w e r o f t h e s e te c h n o lo g ie s . Hull an d Parnell ( 1 9 9 1 ) r e p o r t e d t h a t w h e n u p p e r-le v e l a d m in is tr a to r s sim ply e n d o r s e a c o n c e p t a n d t h e n h a n d o v e r its im p l e m e n ta t io n t o a s e c o n d - o r th ird-lin e a d m i n i s t r a t iv e level, i m p le m e n ta tio n is s lo w e r a n d s o m e t i m e s le s s e f f e c t i v e . A c co rd in g t o th e m , th is d o e s n o t p re c lu d e t h e reality t h a t , o n c e le a d e rs h ip h as 30 b e e n c le arly e s ta b lis h e d , m a n y resp o n sib ilitie s c a n b e d e l e g a t e d t o o t h e r s w ithin t h e s t r u c t u r e . T h e y s t r e s s t h a t , fo r a n y sch ool te c h n o lo g y p ro g ra m , t h e key a d m in is tr a to r is t h e principal. "If th is p e rs o n , a s t h e e d u c a tio n a l le a d e r fo r t h a t school, is n o t s u p p o rtiv e t o t h e t e c h n o lo g y p ro g ra m , all e f f o r t s will fail. T h e principal m u s t inspire o r m o ti v a te t h e t e a c h e r s a n d o t h e r s u p p o r t p e rs o n n e l." B erm an an d McLaughlin ( 1 9 7 5 ) a rg u e t h a t t e a c h e r s ' c o n c e rn s w ith re g a r d t o a c c o u n ta b ility o f t e n raise e y e b r o w s a n d d e f e n s i v e n e s s in m a n y sc h o o ls. "In o rd e r t o avoid s u c h a r e a c tio n t h e scho ol principal a n d his o r h e r s t a f f n e e d t o a c c e p t t h e c o n c e p t of 'm u tu a l a d a p t a t i o n ' t h a t m a y lead t o s h a r e d le a d e rs h ip role and o w n e rsh ip o f te c h n o lo g y p ro g ra m " s a y s McKenzie ( 1 9 9 3 ) . In add ition t o t e a c h e r s ' a c tiv e p a rtic ip a tio n in t h e le a d e rs h ip role, he p r o p o s e s t h a t sc h o o l a d m in is tr a to r n e e d s t o b re a k d o w n t h e tra d itio n a l iso latio n o f s c h o o ls fro m e x te r n a l r e s o u r c e s b y inviting a rich flow o f id e a s a n d p o ssib ilities, e sp e c ia lly fro m t h e c o m m u n itie s and u n iv e rsitie s, in to t h e s c h o o l s y s t e m . O ne s t u d y (W enid a n d M atthew s, 1 9 8 3 ) s u p p o r t s t h e view t h a t t e a c h e r , p a r e n t, b u s in e s s , a n d u n iv ersity s u p p o r t s y s t e m s play an i m p o r t a n t role f o r an y e f f e c t i v e im p le m e n ta tio n o f sc h o o l te c h n o lo g y p ro g ram . T he s t u d y a rg u e s t h a t if te c h n o lo g y is t o work, it m u s t b e s u p p o r t e d by all p e rs o n n e l within t h e sc h o o l s y s t e m . T he s t u d y in d ic a te s t h a t , th is s u p p o r t is likely t o h a p p e n only w h e n all individuals h a v e a n a d e q u a t e u n d e rs ta n d in g o f t h e te c h n o lo g y c o n c e p t a n d fe e l a s e n s e o f c o m m itm e n t, t h a t is, w h e n t h e y d e v e lo p a s e n s e o f o w nership . A ccording t o Wenid an d M a tth e w s, ( 1 9 8 3 ) , a q u e s tio n t h a t sh ould b e a s k e d early in t h e d e v e l o p m e n t o f a te c h n o lo g y p ro g r a m is "will p a r e n t s s u p p o r t it"? T h e y n o t e d t h a t b e c a u s e p a r e n t s usually e x e rc is e a p o w erfu l in flu e n c e o n th e ir c h ild re n 's learning, it is i m p o r t a n t t h a t t h e y u n d e r s t a n d clearly w h a t kind o f t e c h n o lo g y is b e ing in tro d u c e d , its in s tru c tio n a l im plicatio ns, a n d t h e kind o f s u p p o r t req u ire d fro m t h e p a r e n ts . Again, o n e o f t h e v e ry critical is s u e s t o b e a d d r e s s e d early in t h e i m p le m e n ta tio n o f a te c h n o lo g y p ro g ra m is u n iv e rs ity a n d local 31 b u s in e s s s u p p o r t . A p p ro p ria te in v o lv e m e n t o f local b u s i n e s s e s an d u n iv e rs itie s p ro v id e s t h e sc h o o l s y s t e m w ith h u m a n a n d financial r e s o u r c e s an d helps w ith m a rk e tin g t h e sc h o o l te c h n o lo g y p ro g ram . T h e s e s e g m e n t s o f t h e p o p u latio n sho uld b e p a r t n e r s th ro u g h th e e n tir e p r o c e s s , se rv in g o n te c h n o lo g y c o m m i t t e e s a n d c o n trib u tin g s u p p o r t in d iv e rs e w a y s su c h a s training. I n t e r a c t i v e T e c h n o lo g ie s in E d u ca tio n M i c r o c o m p u te r s Many review s o f lite ra tu re h ave b e e n d o n e in t h e a re a o f in stru c tio n a l c o m p u tin g , b u t t h e y h a v e n o t b e e n v e ry usefu l in helping sc h o o l a d m i n i s t r a t o r s d e c id e h o w b e s t t o a llo c a te r e s o u r c e s fo r c o m p u t e r u se s. A review w a s m a d e by Robler e t al ( 1 9 8 8 ) aim ed a t p ro v id ing t h e m o s t u se fu l s t a t i s t i c a l in fo rm a tio n f o r d e c isio n m aking. S e v e ra l sp e c ific q u e s t i o n s w e re a d d r e s s e d in a s e r i e s of m e ta -a n a ly sis: 1. How e ffe c tiv e are various com puter applications in each co n te n t area? T h e findings in d ic a te d t h a t rea d in g , m a t h e m a ti c s , an d c o g n itiv e skills ( fo r p ro b le m solving) all e q u ally d e m o n s t r a t e d e d u c a tio n a lly s ig n ific a n t e f f e c t s . S c ie n c e sim u la tio n s s e e m e d t o be e v e n m o re e f f e c t i v e t h a n an y a p p lic a tio n s in o t h e r c o n t e n t a re a s . In m a t h e m a t i c s all kinds o f a p p lic a tio n s w e re e q u a lly e f f e c t i v e , while tu to r ia ls s e e m e d m o re e f f e c t i v e t h a n o t h e r kinds o f to o ls in reading. 2. How e ffe c tiv e are com puter applications in English as a Second Language (ESL)? T h e d e s c r ip tiv e r e s u lts fro m tw o s t u d i e s in d ic a te d t h a t c o m p u t e r a p p lic a tio n s w e re in e ffe c tiv e in th is a re a . T h e r e a s o n s f o r n e g a tiv e e f f e c t s on ESL w e r e n o t c le a r a n d th is f u r t h e r s u g g e s t e d t h a t e d u c a t o r s n e e d t o c o n s id e r c arefu lly t h e p o te n tia l p r o b le m s in th is kind o f in s tru c tio n . How e ffe c tiv e is word processing in improving writing skills? 3. R e su lts in d ic a te d t h a t while t h e u se o f w ord p r o c e s s in g did n o t s e e m t o in c re a s e q u a lity o f writing, it did m a k e s t u d e n t s w a n t t o w rite m o re a n d m a k e t h e m fe e l m o re p ositiv ely a b o u t th e i r w riting. 32 4. How e ffe c tiv e are LOGO and Computer Assisted Instruction (CAI) in teaching problem solving? The s tu d ie s o f LOGO u se s p ro v id e d c o n s i s t e n t e v id e n c e o f e d u c a tio n a l e f f e c t i v e n e s s . H ow ever, u n s t r u c t u r e d CAI w a s v e ry e f f e c t i v e in te a c h in g g e n e r a l thinking and p r o b le m so lv in g skills. N one o f t h e s t u d i e s in t h e m e ta - a n a ly s is c o m p a r e d e it h e r t h e s e a p p lic a tio n s t o a s t r o n g n o n - c o m p u t e r in stru c tio n a l p ro g ra m , t h e r e f o r e t h e r e is a n e e d fo r f u r t h e r re s e a rc h . A s t u d y o f five New York c ity high sc h o o ls by B racey ( 1 9 8 8 ) s h o w s t h a t s t u d e n t s a s well a s t e a c h e r s find c o m p u t e r a p p lic a tio n s in t h e c la s s ro o m s m o re c o n d u c iv e t o learning. T h e s t u d e n t s who p a r t i c i p a te d in t h e s t u d y w e re t h e n tak in g c o u r s e s in English, s c ie n c e , social s tu d ie s , b u s in e s s a n d m a t h e m a t i c s t h a t m a d e u s e s of c o m p u t e r s . T h e y r e p o r t e d t h a t t e a c h e r s in c o m p u t e r - a id e d c la s s e s g a v e t h e m m o re p e rso n a l a t t e n t i o n t h a n did t e a c h e r s in reg u la r c la s s r o o m s . T his w a s t r u e o f all d iscip lin es e x c e p t so cial s tu d ie s , w h e re t h e r e no d iff e re n c e s . S e v e n ty p e r c e n t said t h e y u n d e r s to o d m a te ria l b e t t e r fro m c o m p u t e r s an d 7 5 p e r c e n t said t h e y r e m e m b e r e d t h e m a te ria l b e t t e r . T h e s t u d e n t s e x p r e s s e d m o re a n x ie ty a b o u t giving w ro n g a n s w e r s in c o n v e n tio n a l c la s s ro o m s an d only five p e r c e n t f e lt n e g a tiv e a b o u t c o m p u t e r c la s s ro o m s . Sixty fo u r p e r c e n t sa id t h a t re g u la r c la s s r o o m s w e re i n te r r u p te d m o re o f t e n . T e a c h e r s p e r c e iv e d t h e m s e l v e s a s le ss a u th o r ita r ia n in c o m p u t e r c la s s r o o m s a n d m o re fa c ilita tiv e t o s t u d e n t - d i r e c t e d learning. T h e y said t h e y s p e n t m o re tim e w ith individuals in t h e c o m p u t e r c la s s ro o m s . T h e t e a c h e r s in d ic a te d t h a t c o m p u t e r in s tr u c tio n a l e n v ir o n m e n t w a s d i f f e r e n t fro m t h a t o f re g u la r c la ss ro o m . For e x am p le , in t h e c o m p u t e r e n v ir o n m e n t s t u d e n t s h a d a g r e a t e r s e n s e o f a c c o m p lis h m e n t, b e t t e r a t t i t u d e t o w a r d t h e s u b j e c t - m a t t e r , c l a s s e s a re m o re s t u d e n t - c e n t e r e d a n d s t u d e n t d i r e c te d . S ig n ific an t i m p r o v e m e n t s in s t u d e n t fu n c tio n in g w e re e v id e n t t o t h e t e a c h e r s . T h e s e im p r o v e m e n ts , a c c o rd in g t o t h e t e a c h e r s , m ig h t d u e t o t h e socially s u p p o r tiv e y e t individually re s p o n s ib le n a t u r e o f m ic r o c o m p u t e r c la s s ro o m s . 33 A n o t h e r c a s e s t u d y is c o n c e r n e d w ith w riting skills. T h e low w riting s c o r e s a c h ie v e d by n in th -g ra d e r s a t W o o d s High School, H o u sto n , s p a r k e d t h e sc h o o l a u th o ritie s t o in tro d u c e c o m p u te r a s s i s t e d la b o r a to r ie s in Fall 1 9 8 7 . L a b o ra to r y u s e r s ' a t t i t u d e su rv e y a n d o t h e r o b s e r v a t i o n s w e re u s e d t o v a lid a te t h e s t u d e n t s ' writing skills a t t h e e n d o f t h e y e a r. It w a s n o te d t h a t w e a k e r s t u d e n t s w ro te m o re t h a n t e a c h e r s e x p e c te d . An a v e r a g e h o n o r s t u d e n t s s e e m e d t o m a n ip u la te t e x t m o re e x te n s iv e ly and m o re fre q u e n tly . Sixty-five p e r c e n t o f t h e s t u d e n t s in d ic a te d t h a t t h e y did a s m u ch or m o re revision a s on h a n d w r itte n p a p e rs . T h o s e w h o in d ic a te d "less revision" m a d e c o m m e n t s a s "I sa w m y m is ta k e s on t h e s c r e e n and c o r r e c t e d th e m , s o I had less revision t o do ". S e v e n ty five p e r c e n t s t a t e d w riting in t h e la b o r a to r y "a v e ry g o o d e x p e r ie n c e which w e e n jo y e d " . T h e m o s t s p e c t a c u l a r e v id e n c e w a s t h e in c re a s e o f 2 2 p e r c e n t on t h e s t a t e w riting t e s t s c o re s . T h e w riting in t h e la b o r a to r y re c e iv e d local, s t a t e , a n d n a tio n a l re c o g n itio n s . B ut t h e c o m p u t e r is only a tool, only t e a c h e r s tru ly t e a c h writing. T e a c h e r s w ho s h a r e a c o m m o n vision, a c o m m i t m e n t a n d n e e d e d skills s t r a t e g i e s t e a c h w riting b e t t e r (Young, 1 9 8 9 ) . T h e tw o - y e a r in c re a s e in a c h i e v e m e n t s c o r e s a n d g a in s fo r t h e s t u d e n t s a t tw o e le m e n ta r y sc h o o ls, W o o d la n d s and S ilverdale in W a sh in g to n , r e s u l ts fro m t h e e x c e ll e n t c la s s r o o m t e a c h i n g t e c h n i q u e s p r a c t ic e d a long w ith t h e a p p lic a tio n o f c o r r e c t m e t h o d s o f m o n ito rin g , d ia g n o s in g , a n d p re sc rib in g le s s o n s available t h r o u g h t h e CAI la b o ra to rie s . Eighty t h r e e p e r c e n t o f t h e p a r e n t s f e lt CAI w a s v a lu a b le fo r t h e e d u c a tio n o f th e i r children. N inety six p e r c e n t o f t h e p a r e n t s a g r e e d t h a t it h e lp e d th e ir s t u d e n t s gain in m a t h e m a t i c s , rea d in g , a n d la n g u a g e a r t s skills. T e a c h e r s f o u n d t h a t s t u d e n t s w h o w o rk e d w ith t h e CAI in t h e la b o r a to r y a p p ro a c h e d long p r o b le m solv in g a s s i g n m e n t s , a s s o c i a t e d w ith h ig h e r-le v e l th in k in g skills, w ith le s s a p p r e h e n s io n . T h e r e w e re no discipline p r o b le m s in t h e la b o ra to ry . T h e m ax im u m e f f e c t i v e n e s s o f t h e CAI in t h e la b o r a to r y d e p e n d s on t h e e ffic ie n t m an ip u latio n o f t h e p ro g ra m by t h e t e a c h e r (H e rtz k e , 1 9 8 7 ) . 34 T h e Office o f T e c h n o lo g y A s s e s s m e n t (OTA, 1 9 8 8 ) re s e a rc h on e d u c a tio n a l u s e s o f c o m p u t e r s in a w ide ra n g e o f a p p lic a tio n s fo u n d t h a t t h e v a rie d c a p a b ilitie s o f t h e te c h n o lo g ie s a re k e y t o th e ir po w er. E d u c a to r s u s e in te r a c tiv e te c h n o lo g ie s fo r m a n y p u rp o se s; t h e r e is no single " b e s t u s e " o f te c h n o lo g y in sc h o o ls t o im prove learning. T h e following OTA findings are: 1. Using CAI fo r drill a n d p r a c tic e t o m a s t e r b a sic skills, t h e s t u d y s h o w e d t h a t e le m e n t a r y children w h o u s e d CAI fo r m a t h e m a ti c s g a in e d t h e e q u iv a le n t o f o n e t o e ig h t m o n th s i n s tr u c tio n o v e r p e e r s w h o r e c e iv e d only tra d itio n a l in s tru c tio n . 2. B oth m a in s tr e a m an d special s t u d e n t s w ho u s e d w ord p r o c e s s o r a s a s u p p l e m e n t t o w riting m a d e s ig n ific a n t g a in s in w r itin g a b ility 3. S t u d e n t s w h o u s e d m ic r o c o m p u te r b a s e d la b o ra to r ie s MBLs) m a d e d e e p e r u n d e rs ta n d in g o f c o m p le x sc ien tific c o n c e p t s t h a n did s t u d e n t s w ho did n o t u s e MBLs. 4. C o m p u te r sim u la tio n s in s c ie n c e , m a t h e m a ti c s , a n d social s t u d i e s p ro v e d t o be e f f e c tiv e to o ls. S t u d e n t s could t e s t a b s t r a c t c o n c e p t s a n d e x p e r i m e n t w ith sc ie n tific p r o c e s s e s t h a t a re n o t fe a s ib le o r t o o d a n g e r o u s fo r a c tu a l c la s s ro o m work. 5. S tu d ie s in d ic a te d t h a t s t u d e n t s w h o u s e d d a t a b a s e s o u t p e r f o r m e d o t h e r s t u d e n t s in t e s t s o f in fo rm a tio n p ro c e s s in g skills. In a d d itio n , d a t a b a s e s h e lp e d s t u d e n t s t o u n d e r s t a n d u n d e rly in g c o n c e p t s a n d re la tio n s h ip s b e t t e r , w ork c o o p e r a tiv e ly , an d b e c a m e m o re e n th u s ia s tic a b o u t g a th e rin g an d analyzing d a ta . 6. C o m p u t e r - b a s e d t e c h n o lo g y e n h a n c e d individualized learning. It m a d e it p o ssib le fo r t e a c h e r s t o d e v e lo p in s tru c tio n t h a t a d ju s ts t o e a c h s t u d e n t ' s prior know ledg e, r a t e o f learning, a n d t h e n a tu r e a n d s ty le o f t h e s t u d e n t 's r e s p o n s e . For in s ta n c e , t h e te c h n o lo g y h e lp e d t o s t r e n g t h e n rea d in g c o m p re h e n s io n th r o u g h an aly sis o f t h e s t u d e n t s ' u n d e rs ta n d in g o f t h e t e x t s . In tellig e n t t u to r in g s y s t e m s in a r e a s s u c h a s g e o m e t r y p ro v id ed t h e s t u d e n t s w ith a n e x p e r t and s e n s itiv e t u to r ; a n d " h y p e r t e x t " s y s t e m s allow ed s t u d e n t s t o m a n ip u la te t e x t , g ra p h ic s , a n d d i f f e r e n t lev e ls o f in fo rm a tio n . 35 N e tw o r k in g T h e c o m p u t e r is c e r ta in ly n o t t h e ideal deliv ery fo r all c la s s e s in sc h o o ls. H ow ever, in c a s e s w h e re it s e r v e s a s b o th t h e m edium a n d t h e s u b je c t, on-line in stru c tio n h a s p ro v e n ideal. With t h e linking o f w idely s c a t t e r e d s t u d e n t s t o in fo rm a tio n a n d i n s t r u c t o r s in a v e ry tim e ly m a n n e r, individualized learning t a k e s on new m e a n in g s . T his t y p e o f d is tr ib u te d learning sh ould be t r e a t e d a s a n e e d fo r lifelong learning a n d also a s a m e a n s t o w iden a kno w led ge b a s e (S eguin, 1 9 8 8 ) . W ide a re a e d u c a tio n a l n e tw o rk in g is tak in g p lac e in s o m e e le m e n t a r y sc h o o ls in t h e U nited S t a t e s . For in sta n c e , H o lte 's ( 1 9 8 9 ) five c la s s e s o f six th g r a d e r s grow corn, tr a c k g e e s e , m e a s u r e acid rain, m o n ito r w e a t h e r p a t t e r n s , a n d c o m p a r e th e ir findings w ith t h o s e o f s t u d e n t s a c r o s s t h e U nited S t a t e s . In all of t h e s e on-line e x p e r im e n ts , s t u d e n t s mimic t h e e f f o r t s o f real s c i e n t i s t s t o e s t a b l is h n a tio n a l a n d in te r n a tio n a l n e tw o rk s , t o s h a r e d a t a , a n d t o s e e t r e n d s . Also, like a d u lt s c ie n tis ts , t h e y a re i n v e s tig a tin g n e w a r e a s a n d d isc o v e rin g th in g s fo r t h e m s e lv e s . T e c h n o lo g y c a n e n g a g e kids in th e ir ow n learning a n d t h e r e b y give t h e m p o w e r o v e r t h a t learning. Using te le c o m m u n ic a tio n is c o s t e f f e c t i v e f o r w h a t it c an d o f o r a c la ss (Solom on, 1 9 8 9 ) . T h e p o w e r o f c o m p u t e r s e x p lo d e s w h e n t h e y a re c o n n e c te d by n e tw o rk s . For an e x a m p le , an in s tru c tio n a l n e tw o rk a t E a s t Linvoln S e n io r High in D enver, NC, h e lp e d Principal S te v e C herry b o o s t o f his s t u d e n t s ' rea d in g levels. T h e s c h o o l's 7 5 4 s t u d e n t s in 1 0 th , 1 1 th , a n d 1 2 t h g r a d e s , 2 0 p e r c e n t o f t h e m w e re reading a t a s e v e n t h g r a d e level or lower. T o p ro v id e a so lu tio n , C herry a n a ly z e d a v a rie ty o f n e tw o rk s o f t w a r e a n d s e l e c t e d a r e le v a n t p a c k a g e fo r t h e s c h o o l's rea d in g p ro g ra m . T e s tin g a t t h e e n d o f t h e 1 9 8 8 - 1 9 8 9 sc h o o l y e a r re v e a le d t h a t 7 6 p e r c e n t o f t h e pilot g r o u p raised th e ir rea d in g levels. T e a c h e r s fo u n d t h a t t h e n e tw o rk m a d e th e ir te a c h in g m o re rew a rd in g a n d e x citin g . T h e n e tw o rk also h e lp e d in c r e a s e c o m m u n ic a tio n a m o n g e d u c a t o r s . T e a c h e r s a n d a d m i n i s t r a t o r s could c o m m u n i c a t e a b o u t tra in in g s e s s io n s , s t a f f m e e ti n g s , c o u r s e w a r e e v a lu a tio n s , s t u d e n t s ' p r o g r e s s a n d p a r e n t / t e a c h e r c o n f e r e n c e s . 36 M u ltim e d ia T h e a b ility t o t r a n s f e r in fo rm a tio n is w h a t e d u c a ti o n is all a b o u t a n d m ultim edia s y s t e m s allow t h a t by using t h e s e n s o r y fu n c tio n s o f t h e body. "T he b e s t th in g s t h a t c o m e from m ultim edia to o ls (e .g ., v isuals g rap h ic s, audio, a n d t e x t s ) " , a c c o rd in g t o R o b e rts ( 1 9 9 1 ) " a re t h e m o tiv a tio n t o really learn a n d t h e s t u d e n t s ' in c r e a s e d s e l f - e s t e e m w h e n t h e y s e e a n d sh o w o ff t h e re s u lts " . I n te r a c tiv e m u ltim e d ia allow s s t u d e n t s t o p ro p el t h e m s e l v e s fo rw a rd by th e ir ow n c u rio s ity a n d build, c o n n e c tio n by c o n n e c tio n , th e i r v e ry p e rs o n a l u n d e r s ta n d in g of t h e world (T.H.E, sp ecial Issue, IBM m ultim ed ia, S e p t., 1 9 9 1 ) . P u ttin g to o ls in t h e h a n d s o f s t u d e n t s in tu r n e n c o u r a g e s o r f o r c e s t h e m t o think a b o u t rela tio n sh ip s. D e s p ite all t h o s e te a c h i n g an d learning b e n e f i ts fro m m u ltim e d ia, t h e r e is still a n e e d f o r in -d e p th r e s e a r c h on t h e s e new e d u c a ti o n a l to o ls sin c e m a n y q u e s t i o n s still p e r s i s t r e g a rd in g t h e full p o t e n t i a l s o f m u ltim ed ia. A ccording t o D 'lgnazio ( 1 9 9 1 ) , m u ltim e d ia h a s t o g o th r o u g h t h e cy cle o f e x p e r im e n ta tio n , d isc o v e ry , a n d re in v e n tio n . He a r g u e s t h a t m ultim ed ia is still y o u n g t o h a v e b e e n t e s t e d a n d conclusively p ro v e n e f f e c tiv e in r e s e a r c h la b o r a to rie s . In r e s p o n s e t o t h e q u e s tio n a s t o w h e t h e r m u ltim edia is an e f f e c t i v e to o l, Young ( 1 9 9 1 ) b e lie v e s t h a t m u ltim e d ia is a t l e a s t a s e f f e c t i v e t o d a y a s o t h e r m e t h o d s o f te a c h in g a n d learning, b u t t h e r e is no proof. As e a c h n e w m e d iu m is p u t in to e d u c a tio n a l u se r e s e a r c h e r s m ig h t c o n s id e r a n u m b e r o f d if f e r e n t q u e s tio n s . For e x a m p le , we m ig h t a sk a b o u t t h e im p a c ts o f a m e d iu m 's in tro d u c tio n o n t h e s e t t i n g . For in s ta n c e , t h e o rg a n iz a tio n a l c lim a te , i n te r a c t io n s b e tw e e n t h e t e a c h e r s a n d s t u d e n t s a n d t h e c h a n g e s t h e s e t ti n g u n d e r g o e s (S h ein g o ld e t al., 1 9 8 3 ) . E valuations o f m e d ia - b a s e d p r o g r a m s m ig h t u se fu lly c o m p a r e a lt e r n a t iv e f o r m s o f delivering a n d s h a p in g in s tru c tio n o n t h e b a sis o f c o s t e ffic ie n c y a n d a p p e a l t o s t u d e n t s w i t h o u t n e c e s s a r ily m aking i n f e r e n c e s a b o u t learning o r p e rf o r m a n c e ( e f f e c t i v e n e s s ) a d v a n t a g e s . A ccording t o G ag n e a n d 37 R e in (1 9 8 2 ), m ed ia s e le c tio n s c h e m e s should be b a s e d on a p p e a l and e ffic ie n c y b u t n o t only o n p r e s u m e d learning b e n e f its . T h e Im p a c ts o f S t a f f Inservice Training on T e c h n o lo g y A p p lic a tio n s in E d u ca tio n Trying t o in fu se te c h n o lo g y in to t h e tra d itio n a l m e t h o d s c o u r s e re m a in s a difficult t a s k d u e t o fa c u lty r e l u c ta n c e an d in e x p e rie n c e w ith c o m p u t e r s (B ite r e t al, 1 9 8 7 ) . If c o m p u t e r te c h n o lo g y is t o h a v e an im p a c t on te a c h in g a n d learning, t e a c h e r s m u s t be c o m f o r ta b le w ith c o m p u te r s , se e in g t h e m a s to o ls t h a t e n h a n c e r a t h e r t h a n in te r f e r e w ith th e ir daily te a c h in g . T o m a k e th is h a p p e n , t e a c h e r s n e e d sp e cia l training (Gleen e t al, 1 9 8 7 ) . Collins ( 1 9 8 7 ) h a s in d ic a te d t h a t sin c e t e a c h e r s typically t e a c h a s t h e y w e re t a u g h t , u p g ra d in g t h e te c h n o lo g ic a l skills o f e d u c a ti o n fa c u lty is a n e s s e n t i a l fir s t s t e p f o r p re p a rin g te c h n o lo g ic a lly l it e r a t e e n tr y - l e v e l t e a c h e r s . As e d u c a ti o n a l t e c h n o lo g i e s a re n o t s e lf -im p le m e n tin g , i n v e s t m e n t s in te c h n o lo g y c a n n o t b e fully e f f e c t i v e u n le s s t e a c h e r s re c e iv e train in g a n d s u p p o r t. O ffice o f T e c h n o lo g y A s s e s s m e n t ( 1 9 8 8 ) h a s fo u n d five in te r r e la te d c o n d itio n s t h a t sh o u ld be m e t in o r d e r t o re a liz e t h e full p o t e n t i a l s o f in stru c tio n a l t e c h n o lo g ie s : Training in t h e skills n e e d e d t o w ork w ith te c h n o lo g y ; E d u c a tio n t h a t p r o v id e s vision a n d u n d e r s t a n d i n g o f s t a t e - o f - t h e - a r t d e v e l o p m e n t a n d a p p lic a tio n s ; S u p p o r t fo r e x p e r im e n ta tio n an d inno v atio n ; a n d T im e f o r learning a n d p r a c tic e . S o m e b a rrie rs t o g r e a t e r u s e o f t h e te c h n o lo g y , a c c o rd in g t o OTA findings, a re m ainly a s s o c i a t e d w ith lack o f e q u ip m e n t, i n a d e q u a t e o r in a p p r o p r ia te training, a n d fo r s o m e t e a c h e r s ' a n x ie ty a b o u t new te c h n o lo g y . OTA finds t h a t t e a c h e r s ' u se o f c o m p u t e r s d e p e n d s on t h e i r in s tru c tio n a l g o a ls , t e a c h i n g a p p ro a c h , tra in in g , s o f t w a r e and h a rd w a r e available t o t h e m , a n d t h e in s tru c tio n a l s e t t i n g . In serv ice train in g p la y s a n i m p o r t a n t role in t e c h n o lo g y trainin g. W ith te c h n o lo g i e s c h a n g in g a n d a p p lic a tio n s v arying s o widely, p r e s e r v ic e e d u c a ti o n a lo n e c a n n o t e n s u r e t h e e f f e c t i v e u se 38 o f te c h n o lo g y by t e a c h e r s . A d v a n c e d training in applying new te c h n o lo g ie s c a n o c c u r th r o u g h inservice a n d c o n tin u in g e d u c a tio n . Inservice tra in in g c a n a lso build on e x p e rie n tia l learning, b a s e d on t h e t e a c h e r s ' sp e c ific c la s s ro o m e x p e rie n c e a n d n e e d s . T hus, training fo r t e a c h e r s sh o u ld be s e e n a s on g o in g r e q u ir e m e n t fo r p r o fe s s io n a l g r o w th (C a rn e v a le , 1 9 8 6 ) . A c co rd in g t o Williams an d Williams ( 1 9 8 4 ) , s e v e ra l f a c t o r s c o n tr i b u te t o t e a c h e r s ' a n x ie ty a b o u t c o m p u te r s : 1. F ear o f u n c e rta in ty . It re q u ire s a c h a n g e in a t t i t u d e fo r a t e a c h e r t o a d m it t h e p o te n tia ls o f t h e to o ls t h a t he o r s h e lacks e x p e rtis e ; n o t b eing an e x p e r t m a y le s s e n t h e t e a c h e r s ' a u th o r ity o v e r t h e te c h n o lo g y ; an d f e a r o f e m b a r ra s s in g t h e m s e lv e s in f r o n t o f th e i r s t u d e n t s . 2. C o n c e r n s re g a rd in g c h a n g e s in t e a c h e r - s t u d e n t re la tio n sh ip s. S t u d e n t s a r e o f t e n m o re e n th u s ia s t i c a b o u t w orking w ith c o m p u t e r s t h a n t e a c h e r s . S t u d e n t s a re likely t o learn m o re th in g s fro m c o m p u t e r d a t a b a s e s t h a n t e a c h e r s . T h e re fo re , c o m p u t e r s a re likely t o a l t e r ro le s a n d re la tio n sh ip s, e sp e c ia lly w h e n s t u d e n t s know m o re a b o u t t h e c o m p u t e r th a n t h e te a c h e r , an d w h en s t u d e n t s a re given t h e resp o n sib ility f o r helping run a c o m p u t e r lab o r c la s s ro o m f o r te a c h i n g o t h e r t e a c h e r s . 3. C o n c e rn s o v e r a c c o u n ta b ility . CAI m a k e s it e a s i e r t o m o n ito r s t u d e n t s ' s c o r e s , t h e r e f o r e , t e a c h e r s u c c e s s c a n b e c h e c k e d a g a in s t th e s e scores. S t e c h e r e t al ( 1 9 8 7 ) s t u d i e s exam ining in se rv ic e c o m p u t e r e d u c a t i o n p r o g r a m s id e n tifie d s e v e r a l in s tr u c tio n a l p r a c t i c e s t h a t c o n tr i b u te t o e f f e c t i v e n e s s . A m ong o t h e r s are: 1. A c y c le o f mini p r e s e n t a t i o n s , d e m o n s t r a t i o n s , a n d p r a c tic e s e s s io n s a p p e a r t o b e t h e m o s t e ff e c t i v e a p p ro a c h 2. D e ta ile d c u rric u lu m g u id e s a n d le s s o n p la n s a re im p o r ta n t. 3. C lear a n d r e le v a n t o b je c tiv e s . T e a c h e r s n e e d t o h a v e a c le a r u n d e r s ta n d in g o f w h a t t h e y w ould learn a n d o f th e i r resp o n sib ilitie s. 39 4. L e s so n r e l a te d m a te ria ls a n d h a n d s - o u t s a p p e a r t o fre e t e a c h e r s fro m e x te n s iv e n o t e tak in g o r reliance on c o m p u t e r m a n u a ls . 5. In serv ice le s s o n s t h a t link t o in s tr u c tio n . T e a c h e r s like s p e c ific h e lp on p re p a rin g m a te r ia ls a n d e x p e r i e n c e s f o r th e ir own s t u d e n t s . T e a c h e r s a p p r e c ia te an d learn fro m g o o d m odeling on th e p a r t o f t h e tra in e rs . 6. P e e r i n te r a c t io n d u rin g h a n d s - o n s e s s i o n s is p a rtic u la rly effe ctiv e. 7. S t r a t e g i e s fo r t e a c h i n g h e t e r o g e n e o u s c la s s e s . T ra in e rs w ho h a v e w a y s t o d e al w ith t e a c h e r s o f d iffering levels o f prior k n o w le d g e a n d a n x ie ty a re m o re e ff e c tiv e . 8. T h e im p a c t o f train in g is m u ch s t r o n g e r w h e n follow ed up. T y p ic ally , t e a c h e r s w ould c o m e b ack t o g e t h e r a n d r e p o r t on th e ir u se o f t h e c o m p u t e r a p p lic a tio n in t h e c la s s ro o m a n d s h a r e ex p erien c es. S tu d ie s on e d u c a tio n a l m ed ia by L aryea ( 1 9 8 4 ) sh o w e d t h a t w h en t e a c h e r s a re e x p o s e d t o m ed ia during th e ir p r e s e r v ic e training, t h e y t e n d t o u s e t h e m m o re a n d w ith g r e a t e r e x p e r tis e during th e ir in s e rv ic e d a y s . S u m m a ry R e s e a r c h s h o w s t h a t c h a n g e in s c h o o ls r e q u ire s le a d e rsh ip , s t a f f d e v e l o p m e n t , m o d ific a tio n o f t h e o r g a n iz a tio n a l s t r u c t u r e , and t h e in v o lv e m e n t o f p e o p le fro m all a s p e c t s o f e d u c a tio n a l s y s t e m (Fullan, 1 9 8 2 ) . L ite r a tu r e in d ic a te s t h a t c o m p u t e r s a re now integral p a r t o f o u r e d u c a tio n a l s y s t e m d u e t o th e ir m ax im u m s u p p o r t t o e d u c a t o r s , s t u d e n t s , p a r e n t s , an d e d u c a tio n a l policy m a k e rs . Good s o f t w a r e p a c k a g e s h a v e d e m o n s t r a t e d s ig n ific a n t t e a c h i n g and learn in g g a in s o v e r tr a d itio n a l m e t h o d s in m a n y s u b j e c t - m a t t e r a r e a s , e s p e c ia lly m a t h e m a t i c s , s c ie n c e , a n d social s tu d ie s . Much o f t h e lite r a t u r e s u p p o r t t h e p o in t o f view t h a t in s tru c tio n a l to o ls su c h a s c o m p u t e r s a n d CD-ROMs fu n c tio n b e s t if t h e y a re c o n n e c t e d in a 40 fo rm o f local a re a n e tw o rk s (LANs) a n d / o r wide a re a n e tw o rk s (WANs), t h a t is t o sa y , e le c tr o n ic n e tw o rk s . T e a c h e r train in g a n d m o tiv a tio n is s u e s h a v e a lw ay s b e e n c ritical t o all e d u c a ti o n a l in n o v a tio n s. T h e full p o t e n t i a l s o f in s tru c tio n a l t o o ls c o uld n o t be re a liz e d u n le s s t e a c h e r s re c e iv e t h e n e c e s s a r y t e c h n o lo g y train in g , s u p p o r t fo r d e m o n s tr a ti o n s , e x p e r i m e n t a t io n s , an d in n o v a tio n s. With t e c h n o lo g y c o n s t a n t l y c h a n g in g a n d a p p lic a tio n s v a ry in g s o w idely, in se rv ic e tra in in g plays a leading role in te c h n o lo g y im p le m e n ta tio n in o u r sc h o o ls. CHAPTER 3 QUALITATIVE AND QUANTITATIVE METHODS USED IN THIS STUDY O v e r v ie w This c h a p t e r d e s c r ib e s t h e d e sig n an d p r o c e d u r e s o f th is c a s e s tu d y . It in clu d es t h e d isc u ssio n o f m e t h o d s u s e d t o i n v e s ti g a t e t h e t h r e e m a jo r q u e s t io n s a d d r e s s e d in th is s tu d y : 1. W h a t c h a n g e s o c c u rre d in t h e u se o f te c h n o lo g y an d how did t h e s e i n t e r a c t w ith o t h e r in flu e n c e s a n d o u t c o m e s ? 2. W h a t c h a n g e s o c c u r r e d in roles, policies, a n d p r o c e d u r e s in t h e sc h o o l s y s t e m o v e r tim e an d how did t h e s e in flu e n ce t h e im p le m e n ta tio n o f t e c h n o lo g y ? 3. In w h a t w a y s did e x p e c t a t i o n s , beliefs, a n d in s tr u c tio n a l p r a c t i c e s o f v a rio u s a c t o r s w ith in t h e sc h o o l s y s t e m c h a n g e an d how did t h e s e p r o m o te o r hin d er Kendon t e a c h e r s ' a d o p tio n o f t e c h n o lo g y in th e c u rric u lu m ? T h e in fo rm a tio n s o u g h t re q u ire d b o th q u a n ti t a t iv e a n d q u a lita tiv e m e th o d o lo g ie s , a n d it w a s im p e ra tiv e t h a t t h e m e t h o d s o b ta in ind e p t h in fo rm a tio n o n t h e sc h o o l s y s t e m an d te c h n o lo g y c h a n g e s o v e r t h e p a s t five sc h o o l y e a r s . One a p p ro a c h t o d a t a c o lle c tio n w a s th r o u g h t h e review s o f K endon sch ool te c h n o lo g y re c o rd s , m e e tin g p r o c e e d in g s , p a r t i c i p a n t o b s e r v a t i o n s , a n d f o r m a tiv e e v a lu a tio n . A s e c o n d a p p r o a c h u s e d s e lf - a d m in is te r e d s u r v e y s p lu s individual an d g r o u p in te r v ie w s . 41 42 R ationale fo r a C a se S tu d y B e s t a n d Kahn ( 1 9 8 9 ) d e sc rib e a c a s e s tu d y as: "...a w a y of organ izin g social d a t a fo r t h e p u rp o s e o f viewing social rea lity . It e x a m in e s a social u n it a s a w hole in stitu tio n , o r a c o m m u n ity . T h e p u rp o s e is t o u n d e r s ta n d t h e life cycle, o r an i m p o r ta n t p a r t o f t h e life cycle o f t h e unit. T h e c a s e s tu d y p r o b e s d e e p ly a n d a n a ly z e s in te r a c tio n b e t w e e n t h e f a c t o r s t h a t explain p r e s e n t s t a t u s o r t h a t influence c h a n g e o r gro w th , (p. 7 6 )." B e s t an d Kahn s t a t e t h a t, in a c a s e stu d y , t h e e l e m e n t of ty p ic a ln e s s r a t h e r t h a n u n iq u e n e s s is t h e f o c u s o f a t t e n t i o n , for e m p h a s is on u n iq u e n e s s w ould p r e v e n t sc ie n tific a b s t r a c t i o n an d g e n e ra liz a tio n o f findings. As Bromly ( c ite d in B e s t an d Kahn, 1 9 8 9 ) n o te d , "A 'c a s e ' is n o t only a b o u t a ’p e rs o n ' b u t also a b o u t 't h a t kind o f p e rs o n .' A c a s e is an e x e m p la r of, p e rh a p s e v e n a p r o t o t y p e for, a c a t e g o r y o f individuals" (p. 9 2 ). B e s t an d Kahn also n o te d : C a se s t u d i e s a re n o t c o n fin e d t o t h e s t u d y o f individuals and th e i r be h av io ral c h a r a c t e r i s t i c s . C a se s t u d i e s h a v e b e e n m a d e o f all t y p e s o f c o m m u n itie s , fro m h a m le t t o g r e a t m e tro p o lis , a n d all t y p e s o f individuals.... a n d in s titu tio n s . T h e s e s t u d i e s ha v e b e e n c o n d u c te d fo r t h e p u rp o s e o f u n d e rs ta n d in g t h e c u ltu r e a n d t h e d e v e l o p m e n t o f variable rela tio n sh ip s, (p. 9 3 ) A ccording t o Van Dalen a n d Mayer ( c ite d in A nsah, 1 9 8 0 ) , o n e o f t h e o b je c tiv e s o f t h e c a s e s t u d y is t o find " t h e n a tu r e o f prevailing c o n d itio n s , p r a c t ic e s a n d a t t i t u d e s . . . s e e k in g a c c u r a t e d e s c r ip tio n s o f a c tiv itie s, o b je c ts , p r o c e s s e s a n d p e r s o n s " (p. 8 2 ) . P e rso n a l in te rv ie w s w ith s u b j e c t s a re o n e o f a w ide v a rie ty o f m e t h o d s t h a t m a y be u s e d t o g a t h e r d a t a in a c a s e s t u d y re s e a rc h . A ccording t o B e s t and Kahn ( 1 9 8 9 ) an d Yin ( 1 9 8 9 ) , a single c a s e s t u d y e m p h a s i z e s in - d e p th a n aly sis. T h e g o a ls o f q u a lita tiv e r e s e a r c h a re c o n c e r n e d m o re w ith u n d e r s ta n d in g th a n w ith c a u s e s .... T h e q u a lita tiv e 43 m e th o d o lo g ie s s e e k d ir e c t a c c e s s t o t h e lived e x p e rie n c e o f t h e h u m a n a c t o r a s he o r s h e u n d e r s ta n d s a n d d e a ls with on going e v e n t s . T h e goal is t o d e sc rib e a n d a n a ly z e t h e a c tiv itie s a n d re a s o n in g p r o c e s s e s by w hich p e r s o n s c r e a t e th e ir ow n b e h a v io rs a n d u n d e r s ta n d an d d e a l w ith t h e b e h av io r of o th e r s . (P a tto n , 1 9 9 0 , p. 3 9 1 ) T h e aim s o f q u a lita tiv e thinking a re t o s e e t h e p a r ts , w hole an d th e t e n s i o n s (Giarelli & C ham bliss, 1 9 8 8 ) . Q u a lita tiv e a n a ly sis is u s e d t o unravel an d c o m p re h e n d t h e c h a n g e s in t h e social world an d in t h e b e h a v io r o f p e rs o n s ( P a tto n , 1 9 9 0 ) . It also c a n clarify t h e hidden a s p e c t s o f in stitu tio n a l c u ltu r e s (Kuh & A n d re a s, 1 9 9 1 ) . Such r e s e a r c h o f t e n c a n p u t individuals within t h e o r g a n iz a tio n in t o u c h w ith o n e a n o t h e r a n d c h a lle n g e a s s u m p tio n s m a d e within an in s titu tio n (Kuh & A n d re a s, 1 9 9 1 ) . Q u a litativ e r e s e a r c h is f o c u s e d on an o b je c tiv e o f u n d e r s t a n d i n g an in s id e r's p e r s p e c t iv e , n a tu ra lis tic inquiry, a s e n s e o f t h e u nique in c o n t e x t , v a lu e -la d e n inquiry, in d u ctiv e analy sis, p e rs o n a l c o n t a c t a n d insight, a n d d e sig n flexibility ( P a tto n , 1 9 9 0 ; S chuh & W hitt, 1 9 9 2 ) . It c a n b e labor in te n siv e , d e c e p ti v e , a n d a p p e a r t o be le ss difficult t h a n it is (Biklen & B ogdan, 1 9 8 6 ) . Such te c h n iq u e s a re f r e q u e n tly e x p e n siv e (W hitt, 1 9 9 1 ) a n d m a y o v e rw h e lm t h e r e s e a r c h e r w ith d a t a an d d e c isio n s a t e v e r y j u n c t u r e (W h itt & Kuh, 1 9 8 9 ) . It h a s also b e e n said t h a t q u a lita tiv e r e s e a r c h is le s s rig o ro u s b e c a u s e it is s e e n as being s u b je c tiv e , is b a s e d o n a s s u m p tio n s , an d is valu e laden. Britain ( 1 9 8 1 ) d is a g r e e d on th is issue. He sa w n e ith e r e x p e rim e n ta l nor c o n te x tu a l e v a lu a tio n a s m o re rigorous. He a r g u e s t h a t e a c h carries v a lu e s an d c a n only b e t e s t e d in app licatio n . R egarding a s s u m p tio n s , it w a s B rita in 's b elief ( 1 9 8 1 ) t h a t i n t e r p r e t e r s o f b o t h q u a n ti t a t iv e a n d q u a lita tiv e r e s e a r c h m u s t m a k e s u p p o s itio n s a n d le a p s in thinking by t h e v e ry n a tu r e o f e x a m in a tio n an d d e d u c tio n . Kane ( 1 9 8 5 ) w a rn e d r e s e a r c h e r s t h a t " t h e m o re fam iliar t h e s itu a tio n is t o you , t h e m o re likely y o u a re t o m ak e p r e m a tu r e j u d g m e n t s and t h e m o re e f f o r t y o u will h a v e t o m ak e t o avoid th e m " (p. 5 4 ). 44 R e se a rc h D esign T he m e th o d o lo g y u s e d for th is c a s e s t u d y w a s p a rtly q u a n t i t a t i v e a n d p a rtly q u a lita tiv e in n a tu r e . Q u a n tita tiv e d a t a c o lle c tio n w a s in t h e fo rm o f se lf a d m in is te r e d s u rv e y . Q u a lita tiv e m e t h o d s includ ed o p e n - e n d e d r e s p o n s e s t h a t follow ed e a c h s u rv e y q u e s tio n , individual a n d g r o u p in te rv ie w s, rev ie w s o f sc h o o l r e c o rd s , p r o c e e d in g s of m e e tin g s , and p e rs o n a l o b s e r v a tio n s . More specifically, th is c a s e s t u d y w a s d e s ig n e d t o s e e k a n s w e r s t o t h r e e m ain r e s e a r c h q u e s t io n s m e n tio n e d in t h e in tr o d u c tio n t o th is c h a p t e r a n d d is c u s s e d in t h e s e c t i o n s below. Evolution o f T e c h n o lo g y Im p le m e n ta tio n P ertaining t o r e s e a r c h q u e s tio n o n e , I g a t h e r e d d a t a t o gain an in -d e p th u n d e r s ta n d in g o f b a c k g ro u n d in fo rm a tio n on K endon sch ool s y s t e m a n d t o d e s c rib e t h e s y s t e m e v o lu tio n v iew ed fro m t h e p e r s p e c t iv e o f te c h n o lo g ic a l c h a n g e s fro m 1 9 8 9 / 9 0 th r o u g h t h e p r e s e n t. In o t h e r w ords, I s o u g h t t o give an a c c o u n t o f t h e Kendon s c h o o l s e t t i n g , t e c h n o lo g ic a l in n o v a tio n s, d iffu sio n o f te c h n o lo g ic a l in n o v a tio n s, r a t e o f a d o p tio n , im p a c ts o f te c h n o lo g ic a l in n o v a tio n s on in s tru c tio n , a n d t h e in flu e n c e s a n d ro les o f individuals a n d g r o u p s w ithin t h e sc h o o l s y s t e m . This w a s m a d e possib le th r o u g h t h e rev ie w s o f s c h o o l r e c o r d s su c h a s a nn ual r e p o r t s a n d m e e tin g s p r o c e e d in g s s u c h a s K endon School Im p ro v e m e n t T e a m . All t h e s e s o u r c e s o f d a t a c o lle c tio n p ro v id e d d e ta ile d in fo rm a tio n on t h e m o tiv e s o r thinking underlying t h e e m e r g e n c e o f a K endon te c h n o lo g y plan; t h e ra n g e o f u se o f te c h n o lo g y ; t h e kinds of t e c h n o lo g y being u s e d a t K endon o v e r tim e ; t h e tim e lines fo r te c h n o lo g y p ro g ram s; a n d t h e kinds o f o rg a n iz a tio n a l c u ltu r e sp e cific t o K end on schoo l. This in fo rm a tio n h e lp e d m e t o u n d e r s t a n d a n d d e s c r ib e te c h n o lo g ic a l in v e n tio n s, d iffu sio n p r o c e s s e s , a n d c o n s e q u e n c e s o f te c h n o lo g ic a l c h a n g e s in t h e s c h o o l curriculum . This s e c t i o n is d i s c u s s e d in d e ta il in c h a p t e r four. 45 Roles a n d In flu en ces o f C h a n g e A g e n ts With R egard t o r e s e a r c h q u e s tio n tw o, I a t t e m p t e d t o id en tify individuals a n d g r o u p s w ithin t h e sc h o o l s y s te m , d e s c r ib e t h e kind of roles t h e y p la y e d during t h e c o n c e p tu a liz a tio n , d e v e lo p m e n t, im p le m e n ta tio n , a n d e v a lu a tio n o f t e c h n o lo g y p ro g ra m s, an d u n d e r s t a n d t h e im p a c ts o f o rg a n iz a tio n a l c u ltu re o f t h e sc h o o l on t e c h n o lo g y im p le m e n ta tio n . T h e in fo rm a tio n on t h e s e a s p e c t s w a s g a t h e r e d th r o u g h a s e lf - a d m in is te r e d s u rv e y an d fo llow -up p e rs o n a l in te rv ie w s . T h e in fo rm a tio n h e lp e d m e t o c la ssify individuals an d g ro u p s a s te c h n o lo g y le a d e r s a n d follow ers o v e r t h e p a s t five y e a r s an d t o u n d e r s t a n d t h e d y n a m ic s o f t h e school s y s te m . This s e c tio n is d i s c u s s e d in c h a p t e r five. B eliefs. E x p e c ta t io n s , a n d In s tru c tio n a l P r a c tic e s C o n c ern in g r e s e a r c h q u e s tio n t h r e e , I s o u g h t t o u n d e r s t a n d t h e f a c t o r s (b e lie fs , e x p e c t a t i o n s , in s tru c tio n a l p r a c t i c e s ) t h a t h a v e m o t i v a t e d a n d / o r c r e a t e d r e s i s t a n c e s t o t h e i m p le m e n ta tio n o f K endon te c h n o lo g y . T h a t is, t h e im p a c ts of philosophical a t t a c h m e n t , individual a n d g r o u p a t t i t u d e s , a n d t h e e x t e n t o f te c h n o lo g y a d o p tio n in t h e c la s s r o o m s an d c o m p u t e r la b o r a to r y s e t ti n g . D a ta w e re c o ll e c t e d t h r o u g h r e c o r d s o f m e e ti n g s , t h e s e lf - a d m in is te r e d s u rv e y , p e rs o n a l in te rv ie w s, a n d p e rs o n a l o b s e r v a tio n s . This q u a lita tiv e in fo rm a tio n is d is c u s s e d in t h e c h a p t e r s five a n d six. P o p u l a ti o n T h e K endon school p o p u la tio n c o n s id e r e d fo r th is s t u d y included all K endon p a r e n t s a n d t e a c h e r s , s ta f f, a n d u n iv e rs ity an d c o m m u n ity m e m b e r s w h o a re d ire c tly involved in K end on sc h o o l p r o g r a m s -- t h u s , all a d u lt s w ho c o n s t i t u t e t h e K endon sc h o o l s y s te m . W hen s e le c tin g K endon sc h o o l a n d t h e p e o p le within t h e sc h o o l s y s t e m fo r t h e s tu d y , a n u m b e r o f is s u e s w e r e c o n s id e re d . K endon E le m e n ta ry is a sp e cia l school, n o t m e re ly b e c a u s e of t h e c o m m i t m e n t o f t h e fa c u lty a n d s t a f f t o t h e sc h o o l m ission s t a t e m e n t , b u t b e c a u s e it is o n e o f t w o e le m e n t a r y s c h o o ls in 46 Lansing t h a t h a s b e e n s e l e c t e d a s a P ro fe ssio n a l D e v e lo p m e n t School (PDS). O ne o f t h e g o a ls o f t h e school is t o c r e a t e a learning e n v ir o n m e n t in w hich s t u d e n t s a n d t e a c h e r s c o uld e ff e c tiv e ly apply c o m p u t e r s t o f a c ilita te th e ir work. K endon is a PDS which h a s local and wide a re a (e le c tr o n ic ) n e tw o rk s and e v e r y t e a c h e r h as m a d e it a p r a c tic e t o u se c o m p u t e r s in t h e c la s s ro o m an d lab s e t t i n g t o e n h a n c e in stru c tio n . I c o uld re a s o n a b ly a s s u m e t h a t d u e t o t h e a d o p tio n o f sc h o o lw id e te c h n o lo g y - s u p p o r t e d in s tru c tio n a l p ro g r a m s b y t h e sc h o o l s y s t e m , p a r tic ip a n ts w ould b e willing t o s h a r e th e i r id ea s, e x p e r tis e , a n d e x p e r ie n c e s in sc h o o l te c h n o lo g y im p le m e n ta tio n w ith o t h e r sc h o o ls . T h e te c h n iq u e s u s e d t o re c ru it t h e p a rtic ip a n ts fo r t h e s t u d y w e re t h e follow ing. 1. I inform ally c o n t a c t e d all K endon t e a c h e r s f o r th e ir p a rtic ip a tio n . 2. I r e q u e s t e d , fro m t h e sc h o o l principal a n d s o m e t e a c h e r s , t h e n a m e s o f p a r e n t s a n d c o m m u n ity m e m b e r s w ho h a v e b e e n a ctiv e ly involved in t h e Kendon te c h n o lo g y program (s). 3. L e t t e r s w e re a d d r e s s e d t o all id e n tifie d individuals explaining t h e p u r p o s e s o f t h e s t u d y a n d r e q u e s tin g th e ir p a rtic ip a tio n o n v o lu n ta r y b asis. T h e y w e re a s s u r e d of c o n fid e n tia lity o f p a rtic ip a tio n a n d in fo rm a tio n t h a t m a y b e p rov id ed by t h e s e people. During t h e rev ie w o f sc h o o l d o c u m e n t s a n d p e rs o n a l o b s e r v a tio n s , e v e r y individual a n d / o r g r o u p w h o w a s d ire c tly involved in K endon sc h o o l p r o g r a m s w a s c o n s id e r e d fo r th is s tu d y . This kind o f inquiry p ro v id e d an in - d e p th in fo rm a tio n p e r t i n e n t t o t h e m ain r e s e a r c h q u e s tio n o n e o f t h e s tu d y . D a ta C ollection: S o u rc e s o f In fo rm a tio n In an e f f o r t t o s e e k a n s w e r s t o t h e t h r e e r e s e a r c h q u e s tio n s , t h e inquiry involved a tw o d i f f e r e n t a p p r o a c h e s t o d a t a 47 c o lle c tio n . Initially, d a t a w e r e c o lle c te d t h r o u g h review o f sc h o o l d o c u m e n t s , p a r t i c i p a n t o b s e r v a t i o n s , a n d f o r m a tiv e e v a lu a tio n which c o n s t i t u t e d o n e a p p ro a c h o f t h e d a t a collection. S o m e o f w h a t w a s le a rn e d h e r e f o r m e d t h e b a sis fo r c o n s t r u c t in g in s t r u m e n t s u s e d in t h e s e c o n d a p p ro a c h . Each a p p ro a c h o r te c h n iq u e t o t h e d a ta c o lle c tio n is d e s c r i b e d in t h e follow ing s e c t i o n s . D a ta C ollection fo r Evolution o f T e c h n o lo g y I m p le m e n ta tio n C o n c e rn in g t h e firs t a p p ro a c h t o d a t a c o lle c tio n , I r e c e iv e d p e rm iss io n fro m t h e sc h o o l principal t o review all te c h n o lo g y r e la te d d o c u m e n t s an d a u d io t a p e s r e c o rd e d during g r o u p m e e tin g s b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 scho ol y e a rs . As t h e Michigan S t a t e U niv ersity P ro fe ss io n a l D e v e lo p m e n t S chool (MSU-PDS) te c h n o lo g y r e s e a r c h a s s i s t a n t an d t h e Michigan S t a t e U niversity -K en d o n E le m e n ta ry PDS C o o rd in ato r, I had t h e o p p o r tu n ity t o b e a p a rtic ip a n t o b s e r v e r in t h e scho ol s y s t e m a n d o f t h e K endon te c h n o lo g y im p le m e n ta tio n p r o c e s s . T h e a s p e c t o f m y role e n c o m p a s s e d b e ing physically in t h e sc h o o l s e t t i n g fo r tw o full a c a d e m ic y e a r s , w orking w ith t e a c h e r s a n d s t u d e n t s in t h e c la s s ro o m s a n d la b o ra to ry , o b se rv in g an d tak in g n o t e s o n h u m an and te c h n ic a l m a t t e r s , a t t e n d i n g m e e ti n g s w ith K endon fa c u lty , p a r e n ts , a n d c o m m u n ity m e m b e r s . T hus, I s h a r e d c o n t e x t o f te c h n o lo g y d is c u s s io n s d uring sp e c ia l te c h n o lo g y m e e tin g s , S chool I m p ro v e m e n t T eam , a n d E x te n d e d L unches. P a r t i c i p a n t s . All K en d o n t e a c h e r s , a d m in is tr a tiv e s t a f f , p a r e n t s , c o m m u n ity m e m b e r s , Michigan S t a t e U n iv ersity c o lla b o r a to rs , a n d p e r s o n n e l o f L ansing School D istrict w ho d ire c tly involved in K en don sc h o o l p ro g ra m w e re c o n s id e re d in th is d a t a c o lle c tio n . Specifically, t h e d a t a w e re c o lle c te d th r o u g h t h e follow ing p r o c e d u r e s . 48 R eview s o f sc h o o l te c h n o lo g y re c o r d s a n d re p o r ts . T h e review of d o c u m e n t s and m e e tin g p ro c e e d in g s f o c u s e d m o re on "Who", "W hat", a n d "How" te c h n o lo g y issu es. T h e "W ho" w a s re la te d t o individuals a n d g ro u p o f individuals; "W h a t" w a s r e l a te d t o t h e kinds o f in flu e n ce s a n d roles p lay e d by t h e s e people. T h e "How" w a s r e la te d t o t h e m a n n e r in which t h e s e p e o p le u s e d t o handle a d m in is tra tiv e , te c h n ic a l, an d h u m a n m a t t e r s r e la te d t o te c h n o lo g y . All k ey w o rd s, p h r a s e s , a n d / o r s t a t e m e n t s by t h e principal, t e a c h e r s , a n d p a r e n t s w e r e faith fu lly r e c o r d e d w i t h o u t re s e r v a tio n s . Audio t a p e s . All audio t a p e s re c o rd e d during t h e E x te n d e d L un ch es, C ore T e a m , a n d School Im p ro v e m e n t m e e tin g s b e tw e e n 1 9 8 9 - 1 9 9 0 an d t h e c u r r e n t y e a r ( 1 9 9 3 - 1 9 9 4 ) w e r e tra n s c r ib e d . This in fo rm a tio n h e lp e d t h e i n v e s tig a to r t o b e t t e r p e rc e iv e t h e in d iv id u a l's p e rs o n a lity , a t t i t u d e , c o m m u n ic a tio n skills, b e lie fs a n d e x p e c t a t i o n s t h a t h a v e sp e cifica lly in flu e n c e d t h e im p le m e n ta tio n o f te c h n o lo g y a t Kendon. P a r t i c i p a n t o b s e r v a t i o n s . As a te c h n o lo g y r e s e a r c h a s s i s t a n t an d PDS C o o rd in a to r in th is scho ol g a v e m e o p p o r tu n ity t o m ak e g e n e ra l o b s e r v a t i o n s o v e r a tw o c o n s e c u tiv e sc h o o l y e a r s ( 1 9 9 2 / 9 3 a n d 1 9 9 3 / 9 4 ) . Particularly, b e tw e e n J a n u a ry a n d J u n e 1 9 9 4 , I w o rk e d w ith t e a c h e r s a n d s t u d e n t s b o th in t h e c la s s ro o m s an d c o m p u t e r la b o r a to ry . All te c h n ic a l a n d h u m a n is s u e s w e r e c arefu lly o b s e r v e d , e s p e c ia lly during t h e la b o r a to r y s e s s io n s . T h e s e h e lp e d m e t o d e v e lo p field n o t e s in a fo rm o f w eekly jo u rn als. I c a su a lly e n g a g e d in s o m e inform al d is c u s s io n s w ith t h e t e a c h e r s o n th e ir r e s p e c t iv e u s e s o f t h e n e w c o m p u te r s . Again, on t h r e e o c c a sio n s, a f t e r School Im p ro v e m e n t T e a m (SIT) m e e tin g s , I h a d o p p o r tu n ity t o e n g a g e in s o m e inform al d is c u s s io n s w ith tw o p a r e n t s on w h a t t h e y " s a y " a b o u t t h e sc h o o lw id e te c h n o lo g y im p le m e n ta tio n . F o r m a tiv e e v a l u a t i o n . A t t h e e n d o f W inter te rm , 1 9 9 4 I c o n d u c t e d a n inform al fo rm a tiv e e v a lu a tio n , in t h e fo rm o f self- 49 a d m in is te r e d s u r v e y o f five i te m s w ith re g u la r a n d sp e c ia l e d u c a tio n t e a c h e r s ( s e e A ppendix C). T h e p u rp o se w a s t o a s s e s s th e t e a c h e r s ' n e e d s , c o n c e rn s , an d p e r c e p tio n s in o rd e r t o im prove te c h n o lo g y s u p p o r t s e r v ic e s t o t e a c h e r s a n d s t u d e n t s . S u m m a r y . T hus, during t h e first a p p ro a c h o f t h e d a t a c o lle c tio n , in fo rm a tio n w a s g a t h e r e d th r o u g h rev ie w s o f sc h o o l te c h n o lo g y re c o r d s an d re p o rts , which f o c u s e d on "Who, W hat, and How" t e c h n o lo g y issu e s. In add itio n , in fo rm a tio n w a s c o lle c te d on a u dio t a p e s t o u n d e r s t a n d individual's p e rs o n a lity , a t t i t u d e , c o m m u n ic a tio n skills, beliefs, a n d e x p e c t a t i o n s . Again, th r o u g h p a r tic ip a n t o b s e r v a t i o n s , s o m e te c h n ic a l an d h u m a n is s u e s a s well a s w h a t s o m e Kendon t e a c h e r s an d p a r e n t s " sa y " w e re n o te d . Finally, f o r m a tiv e e v a lu a tio n w a s c o n d u c t e d t o a s s e s s t h e t e a c h e r s ' n e e d s, c o n c e rn s , an d p e rc e p tio n s . D ata c o lle c te d th r o u g h th is a p p ro a c h a re fully d i s c u s s e d in c h a p t e r four. Four m a jo r t h e m e s w e re id en tifie d during t h e fir s t a p p ro a c h of t h e d a t a c o llec tio n w ere: 1. Key T e c h n o lo g y A c to rs a n d th e ir R e sp e c tiv e Roles and I n f lu e n c e s . 2. O r g a n iz a tio n a l C u ltu re . 3. Beliefs, E x p e c ta tio n s , a n d A d o p tio n o f T ech n o lo g y . 4. P e rc e iv e d In stru c tio n a l C h a n g e s o v e r tim e a n d T e c h n o lo g y Modeling. T h e s e t h e m e s w e re u s e d t o c o n s t r u c t in s t r u m e n t s fo r se lf­ a d m in is te r e d s u r v e y s a n d p e rs o n a l in te rv ie w s. This s e c o n d a p p ro a c h t o d a t a c o llec tio n a t t e m p t e d t o s e e k r e s p o n s e s t o re s e a r c h q u e s tio n s tw o an d th r e e . T h a t is, t h e m e 1 an d t h e m e 2 fo rm e d t h e b a sis fo r se e k in g r e s p o n s e s t o r e s e a r c h q u e s tio n tw o . T h e m e 3 and t h e m e 4 w e re u s e d t o s e e k r e s p o n s e s t o r e s e a r c h q u e s tio n th r e e . 50 D ata Collection For Roles a n d In flu en ces o f K endon T e c h n o lo g y C h a n g e A g e n ts a n d D a ta Collection fo r Beliefs. E x p e c ta t io n s , a n d I n s tru c tio n a l P r a c tic e s For t h e s e c o n d d a t a co llec tio n a p p ro a c h , tw o d if f e r e n t v e rs io n s o f a s e lf -a d m in is te r e d su rv e y , " T e a c h e r v e rs io n a n d P a r e n t & B u sin e ss p a r t n e r v e rsio n ", w e re d e v e lo p e d . T h e w ording o f t h e f o r m e r w a s m o re d i r e c te d a t t h e t e a c h e r s a s being p a r t o f t h e school s y s t e m a n d also a s being t h e principal e n d -u s e r s of t h e te c h n o lo g y a t K endon. T h e l a t t e r w a s fo r m u la te d t o s e e k r e s p o n s e s fro m p a r e n t s a n d b u s in e s s p a r t n e r s a s being p a r t o f t h e scho ol s y s t e m a s well a s b e ing d i r e c t o r in d ire c t o b s e r v e r s t o t e c h n o lo g y a p p lic a tio n s a t K endon ( s e e A ppendix A a n d B). However, b o th v e rsio n s s o u g h t t h e s a m e in f o rm a tio n . P a r t i c i p a n t s . In s e e k in g r e s p o n s e s t o r e s e a r c h q u e s t io n s tw o an d t h r e e (i.e., s e c o n d a p p ro a c h ), d a t a w e re c o lle c te d fro m 16 individuals an d g r o u p s within t h e sc h o o l s y s t e m ( s e e T a b le A below ). T h a t is, tw o t e a c h e r s w h o p ro v id ed le ss d e ta ile d in fo rm a tio n during t h e s e l f - a d m in i s t e r e d s u rv e y , t h e sc h o o l principal, a n d tw o n e tw o rk m a n a g e r s w e re s e l e c te d . All K endon fa c u lty m e m b e r s w e re s e l e c t e d b u t only nine e v e n tu a lly p a r tic ip a te d . T h e p a r tic ip a n ts inclu ded t h e sc h o o l principal, six re g u la r t e a c h e r s , a n d t w o Special E d u ca tio n t e a c h e r s . Tw o K endon a d m in is tr a tiv e s t a f f m e m b e r s a n d t h r e e p a r e n t s w e re s e l e c t e d o n t h e b a sis o f th e ir d i r e c t in v o lv e m e n t w ith K endon te c h n o lo g y is s u e s , p a rticu la rly during t h e School I m p r o v e m e n t T e a m a n d s t a f f m e e tin g s , a s n o tic e d fro m t h e sc h o o l r e c o r d s a n d c o n firm e d by t h e sc h o o l principal. T h e t w o p a r tic ip a n ts fro m t h e local bank (K e n d o n b u s in e s s p a r t n e r s ) w e r e s e l e c t e d b e c a u s e t h e y d ire c tly w o rk e d w ith 4 t h g r a d e s t u d e n t s an d th e ir t e a c h e r s , using te le c o m m u n ic a tio n s y s t e m a s a s u p p o r t , t h r o u g h o u t t h e W inter a n d Spring t e r m s o f 1 9 9 4 . T h e in fo rm a tio n g a t h e r e d from t h e s e p a r t i c i p a n ts h e lp e d t o p ro v id e d e ta il r e s p o n s e s t o r e s e a r c h q u e s t io n s tw o a n d th r e e . 51 T ab le A: P a rtic ip a n ts For S e c o n d A p p ro a ch T o D a ta Collection STUDY PARTICIPANTS STATUS K endon F acu lty P a re n ts B u s in e s s P a r t n e r s K endon S ta f f NUMBER 9 3 2 2 PERCENTAGE 56 19 12.5 12.5 S t a g e o n e : S e lf - a d m in is tr a te d s u rv e y . T h e q u e s t io n n a ir e s c o n ta in e d 1 5 t y p e s o f i te m s w hich w e r e c la ssified in to six s e c t i o n s (A-F). Each t y p e o f ite m w a s d e s ig n e d t o s e e k r e s p o n s e s p e rta in in g t o p a s t (i.e., 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) a n d p r e s e n t ( 1 9 9 3 / 9 4 ) views. Each t y p e o f ite m c o n ta in e d t w o q u e s tio n s , e x c e p t view s on training and in flu e n c e s w hich c o n ta in e d fo u r q u e s t io n s e a c h , t h u s giving a t o t a l o f 3 4 q u e s tio n s . Each q u e s tio n w a s s c a le d fro m "N one t o V ery High" which p ro v id e d an o p p o r tu n ity t o c o lle c t q u a n ti t a t iv e d a t a fro m t h e r e s p o n d e n t s . Also, an o p e n - e n d e d r e s p o n s e f o r m a t a c c o m p a n ie d e a c h q u e s tio n t h a t p e r m i tt e d r e s p o n d e n t s t o p ro vide a d e ta ile d e x p la n a tio n (i.e., q u a lita tiv e d a t a ) t o e a c h r a t e d ite m on t h e q u e s tio n n a ire . In o t h e r w o rd s, th is r e s e a r c h c o m b in e d s t r u c t u r e d and u n s t r u c t u r e d inquiry. This p h a s e o f t h e d a t a co llectio n involved t w o - s t a g e a p p ro a c h . S t a g e o n e w a s purely a s e lf -a d m in is te r e d s u r v e y a n d s t a g e tw o w a s fo llo w -u p individual a n d g r o u p in te rv ie w s w ith s o m e s e l e c t e d t e a c h e r s . T h e q u e s tio n n a ire w a s h a n d e d t o t h e p a r tic ip a n ts w ith c o v e r l e t t e r s . T h re e d a y s l a te r I b e g a n t o re c e iv e r e s p o n s e s fro m t h e p a r tic ip a n ts . I c a re fu lly r e a d t h r o u g h t h o s e w r itte n r e s p o n s e s . This h e lp e d m e t o g a t h e r ad d itio n al c lu e s o r p r o b e s t h a t w e r e u s e d t o 52 p r e p a r e t h e final f o r m a t fo r s u b s e q u e n t individual an d g ro u p in te rv ie w s w ith t h e t e a c h e r s . S t a g e tw o : Individual a n d g r o u p in te rv ie w s . Individual an d g r o u p in te rv ie w s w e r e c o n d u c t e d t o g a t h e r a d d itio n al in -d e p th in fo rm a tio n a b o u t t h e te c h n o lo g y le a d e rs h ip role a n d its im p lica tio n s fo r t h e te c h n o lo g y im p le m e n ta tio n o v e r a five y e a r perio d. All t h e in te rv ie w s w e re au d io r e c o r d e d . S o m e critical c lu e s o r p r o b e s w e re u s e d by t h e r e s e a r c h e r t o p r o m p t t h e in te rv ie w e e s . All t h e m a jo r is s u e s ra is e d by t h e in te r v ie w e e s w e re w r i t te n d ow n in a fo rm o f s y n o p s is . Since m u ch w r itte n in fo rm a tio n w a s o b ta in e d in t h e s e l f - a d m i n i s t e r e d s u r v e y , t h e fo llo w -u p individual in te rv ie w s w ith s o m e t e a c h e r s w e re rela tiv e ly s h o r t, i.e., b e t w e e n 1 5 - 2 0 m in u te s . O ne g r o u p in te rv ie w w ith t h e sch o o l te c h n o lo g y m a n a g e r s l a s te d a b o u t 4 5 m in u te s . S u m m a r y . D a ta w e re c o ll e c t e d t h r o u g h s e lf - a d m in is te r e d s u rv e y a n d p e rs o n a l in te rv ie w s. This s e c o n d a p p ro a c h t o d a t a c o llec tio n a t t e m p t e d t o u n d e r s t a n d and d e s c r ib e ( 1 ) t h e w a y s in which c h a n g in g roles, policies, a n d p r o c e d u r e s in t h e s c h o o l s y s t e m did in flu e n ce t h e i m p le m e n ta tio n o f te c h n o lo g y (i.e., r e s p o n s e s t o r e s e a r c h q u e s tio n tw o ) a n d ( 2 ) t h e w a y s in which c h a n g e s in e x p e c t a t i o n s , b e lie fs, a n d in s tr u c tio n a l p r a c t i c e s o f v a rio u s a c t o r s w ithin t h e sc h o o l s y s t e m did p r o m o te o r h in d er K endon t e a c h e r s ’ a d o p tio n o f te c h n o lo g y in t h e curriculum (i.e., r e s p o n s e s t o re s e a r c h q u e s t io n t h r e e ) . T h a t is, t h e s e lf - a d m in is te r e d s u r v e y a n d p e rs o n a l in te rv ie w s s o u g h t t o id e n tify T e c h n o lo g y le a d e r s a n d fo llo w ers on t h e b a s is o f t h e i r r e s p e c t i v e ro le s a n d in flu e n c e s, o rg a n iz a tio n a l c u ltu r e o f t h e sc h o o l s y s t e m , beliefs, e x p e c t a t i o n s , in s tr u c tio n a l p ra c tic e s , a n d K endon te c h n o lo g y a s a te c h n o lo g y m o d el o v e r t h e five y e a r p eriod . D a ta c o lle c te d th r o u g h th is a p p ro a c h a re fully d is c u s s e d in C h a p te r s five a n d six. 53 D a ta A nalysis O v e r v ie w A nalysis o f m u ch o f t h e in -d e p th q u a lita tiv e d a t a involved p r o c e d u r e s fo r id en tify in g m a jo r c o n t e n t t h e m e s in d o c u m e n ts , c o m m e n t s , a n d o b s e r v a tio n s . How ever, t h e a n aly sis o f q u a n tita tiv e in f o r m a tio n in v o lv e d sim p le c o m p a r is o n s o f p a s t - t o - p r e s e n t c h a n g e s in m a n y v a ria b le s a s well a s m o re c o m p le x a n a ly se s. T he m o re co m p lex a n a ly s e s w e r e d e sig n e d t o e x a m in e t h e d y n a m ic s o f p e o p le 's roles in t h e sc h o o l, e x a m in e t h e s t r u c t u r e o f th e ir p e r c e p t i o n s , a n d t r a c e p a s t - t o - p r e s e n t m o v e m e n t s in t h e s t r u c t u r e o f b o th . A n alysis o f t h e q u a lita tiv e d a t a ( id e n tific a tio n o f m a jo r th e m e s , s u b t h e m e s , a n d is s u e s and c o n c e r n s ) w a s p e rf o r m e d t o d e s c rib e t h e b a c k g ro u n d o f Kendon school a n d t h e e v o lu tio n o f t e c h n o lo g y i m p le m e n ta tio n . This kind o f a n a ly sis p ro v id e d a n s w e r s t o r e s e a r c h q u e s tio n o n e . T h e d a t a fro m t h e s e lf-a d m in is te r e d s u r v e y a n d p e rs o n a l in te rv ie w s w e re a n a ly z e d t o c la ssify t e c h n o lo g y le a d e r s an d fo llo w ers a n d t o u n d e r s t a n d t h e kinds o f be liefs held by individuals a n d g r o u p s a n d t h e i r e x p e c t a t i o n s , t e a c h e r s ' in stru c tio n a l p r a c tic e s , a n d t h e e x t e n t t o which all t h e s e v ariab les h a v e in flu e n ce d t e a c h e r s ' a d o p tio n o f te c h n o lo g y in t h e curriculum . T h e s e r e s u l ts p rov id ed a n s w e r s t o r e s e a r c h q u e s t i o n s tw o a n d t h r e e . T h e an aly sis t e c h n iq u e u s e d t o u n c o v e r t h e s t r u c t u r e o f r e la tio n s h ip s a m o n g n u m e r o u s v a ria b le s, m u ltid im e n s io n a l sc alin g (MDS), w a s s e l e c t e d b e c a u s e it p e rm its t h e u s e o f d a t a sa tisfy in g : ( a ) only m inim al a s s u m p t io n s re g a rd in g t h e level o f m e a s u r e m e n t involved a n d (b ) only v e ry b a sic tria n g u la tio n a s s u m p t io n s reg a rd in g re la tio n s h ip s a m o n g v a ria b le s. This is im p o r t a n t w h e n t h e n u m b e r o f c a s e s is sm all a s is t h e s i t u a t i o n o f th is s tu d y . T h e prim ary re s u lt o f th is t y p e o f a n a ly sis is a g raphical d isp la y o f r e la tio n s h ip s a m o n g e n t i t i e s in a s y s t e m , r a t h e r t h a n s t a t i s t i c a l in f e r e n c e s . Since r e s p o n s e s t o e a c h v a ria b le w e re on a unipolar sc a le , c a lc u la te d r e l a ti o n s h i p s v a r ie d fro m high sim ilarity (low d is s im ila rity ) t o low 54 sim ilarity (high d issim ila rity ) a n d , a s a re s u lt, w e r e re la tiv e ly e a s y t o i n te r p r e t . In o t h e r w o rd s , m u ltid im e n sio n a l sc alin g s e e m e d w e ll-s u ite d t o t h e a n a ly sis o b j e c ti v e s o f th is r e s e a r c h sin c e it a t t e m p t s t o fa c ilita te u n d e rs ta n d in g by red u c in g a large a n d c o m p le x s e t of re la tio n s h ip s t o a s p a tia l a n a lo g in w hich e a c h e n t i t y is r e p r e s e n t e d in a s p a c e w ith j u s t a fe w d im e n sio n s. I n te r p r e ta tio n o f t h e s p a tia l p lo t inv olv es looking fo r c lu s te r s , p a t t e r n s , flow s a n d s t r u c t u r e s o f e n t i t i e s w ithin t h e s p a c e . T h e a x e s t h e m s e l v e s d o n o t n e c e ssa rily m e a n a n y th in g in su c h analysis. A nalysis o f Q u a lita tiv e D a ta R egarding E volution o f T e c h n o lo g y I m p le m e n ta tio n T h e d a t a c o lle c te d t h r o u g h t h e review s o f Kendon sc h o o l r e c o rd s , m e e ti n g p r o c e e d in g s , p a r tic ip a n t o b s e r v a t i o n s , a n d f o r m a tiv e e v a lu a tio n (i.e., fir s t a p p r o a c h o f t h e d a t a c o lle c tio n ) w e re a n a ly z e d t o u n d e r s t a n d t h e b a c k g ro u n d o f K endon E le m e n ta ry a n d K endon te c h n o lo g y vision an d im p le m e n ta tio n p ro c e s s . In fo rm a tio n on K end on sc h o o l curriculum , individuals a n d g r o u p s w ithin t h e sc h o o l s y s te m , t h e n a t u r e o f th e ir in v o lv e m e n t in t e c h n o lo g y is s u e s a n d a c tiv itie s , a n d th e ir c o n c e r n s w e re c arefu lly s tu d i e d . P articu larly , a t t e n t i o n w a s g iv en t o t h e following: n a tu r e o f issu e s, c o n c e r n s , ideas, s u g g e s t i o n ra ise d a n d r e s o lu tio n s o r d e c is io n s m a d e a b o u t te c h n o lo g y kinds a n d s o u r c e s o f te c h n o lo g ie s o b t a i n e d a n d u s e d e a c h year in s tru c tio n a l p u r p o s e s s e r v e d by t h o s e te c h n o lo g ie s all individuals a n d g r o u p s w ho h a v e d ire c tly o r ind irectly p a r t i c i p a t e d in t e c h n o lo g y d is c u s s io n s a n d a c tiv itie s m a jo r c o m m e n t s a n d s t a t e m e n t s a b o u t a n d by individuals a n d g r o u p s w ith re g a rd t o te c h n o lo g y p e rs o n a l a n d p r o fe s s io n a l i n t e r e s t s m a n i f e s t e d by individuals a n d g r o u p s 55 a c t iv e a n d in a c tiv e p a rtic ip a tio n , c o m m u n ic a tio n a n d m o tiv a tio n a l skills m a n i f e s t e d d uring t e c h n o lo g y d i s c u s s i o n s a n d a c t iv i t ie s individual a n d g r o u p f r u s t r a t i o n s , a n x ie ty , e n c o u r a g e m e n t , a n d e n th u s ia s m w ith t e c h n o lo g y te c h n ic a l a n d p e rs o n n e l s u p p o r t s y s t e m s e tc . This a n a ly s is h e lp e d m e id e n tify t h e kind o f te c h n o lo g ic a l in n o v a tio n s t h a t h a v e t a k e n place, t h e m edia or te c h n o lo g y u se d , th e im p a c t s o f t h e te c h n o lo g y on d i f f e r e n t in stru c tio n a l e v e n t s , t h e r a te o f a d o p tio n o v e r t h e five y e a r period, a n d d if f e r e n t roles and in flu e n c e s o f individuals a n d g ro u p s w ithin K endon sc h o o l s y s te m . T h e s e t h o r o u g h rev ie w s p ro v id e d d e ta ile d in fo rm a tio n re s p o n d in g to r e s e a r c h q u e s t io n o n e , re g a rd in g t h e e v o lu tio n o f te c h n o lo g y i m p le m e n ta tio n in t h e sc h o o l s y s t e m . A n aly sis o f Q u a lita tiv e D a ta R egarding C o m m e n t s a n d O b s e rv a tio n s All re c u rrin g m a jo r e v e n t s , issu e s, an d p ro b le m s (i.e., c o n t e x t u a l in fo rm a tio n ) n a r r a t e d a n d / o r s t a t e d w hich w e re id e n tifie d fro m t h e s c h o o l re c o rd s , m e e tin g p r o c e e d in g s , w r itte n r e s p o n s e s t o s e l f - a d m i n i s t e r e d s u rv e y , p e r s o n a l in te rv ie w s , f o r m a t iv e e v a lu a tio n , a n d p a r t i c i p a n t o b s e r v a t i o n s w e r e c a re fu lly n o te d . In fo rm a tio n g a t h e r e d fro m all t h e s e s o u r c e s h e lp e d m e t o g e t d e ta il e d in fo rm a tio n on K endo n p a r e n t s , c o m m u n ity p a r t n e r s , s ta f f, f a c u lty , L an sing S chool D istrict, a n d Michigan S t a t e U niversity c o l l a b o r a t o r s a s well a s t h e i r r e s p e c t i v e ro les, in flu e n c e s , b e lie fs, a n d e x p e c t a t i o n s a b o u t K endon te c h n o lo g y im p le m e n ta tio n p ro g ra m s o v e r t h e p a s t five y e a r s . T hus, th is b ro a d p ic tu re g u id ed m y c o n s t r u c t io n o f an h isto ric al profile o f K endon te c h n o lo g y b e tw e e n 1 9 8 9 / 9 0 an d 1 9 9 3 / 9 4 sc h o o l y e a rs. 56 A nalysis Of Q u a n tita tiv e D a ta o n Kendon T e c h n o lo g y L e a d e rs an d Follow ers a n d D ata on Beliefs. E x p e c ta tio n s and In stru ctio n al P ra c tic e s Each q u e s t io n in t h e s e lf -a d m in is te r e d s u rv e y h a d r e s p o n s e c a t e g o r i e s ranging fro m "N one" t o "Very High", an d r e s p o n s e s t o e a c h w e re c o d e d 0 th r o u g h 5. T he graphical s u m m a ry a n a ly s e s d e sc rib e d b elow w e re p e rfo rm e d using th is c o d ing o f t h e d a ta . Graphical analysis. D issim ilarity c o e f f i c i e n t s w e r e c a l c u l a t e d fro m d a ta c o d e d fro m n o n e ( 0 ) t o v e ry high (5 ). Tw o in te ra s s o c ia tio n m a t r i c e s o f E uclidean d i s t a n c e s (S picer, 1 9 7 2 ) w e re c a l c u l a t e d first, o n e m atrix r e p r e s e n ti n g d a t a c o lle c te d fro m q u e s t io n s 1 a n d 2 o f t h e q u e s tio n n a ir e ( s e e s e c tio n A o f A p p e n d ic e s A a n d B: "D e g ree of In flu en c e") w ith r e g a r d t o r e s e a r c h q u e s tio n tw o , a n d s e c o n d , a n o t h e r m atrix , r e p r e s e n ti n g v a ria b le s o n q u e s t io n s 3 - 3 4 ( s e e s e c t i o n s B t o F o f A p p e n d ic e s A a n d B) w ith r e s p e c t t o r e s e a rc h q u e s t io n t h r e e . Each m a trix w a s in p u t t o t h e m u ltid im e n sio n al scalin g (MDS) p r o c e d u r e a n d a 3 -d im e n sio n a l so lu tio n w a s c a lc u la te d . T h e c o o r d i n a te s w e re t h e n p l o t t e d t o p ro d u c e a 3-D sp a tia l r e p r e s e n t a t i o n o f d i s t a n c e re la tio n s h ip s a m o n g t h e v a ria b le s in v o lv e d . C o n c ern in g r e s e a r c h q u e s t io n tw o , th is t e c h n iq u e w a s u s e d t o s e e re la tio n s h ip s t h a t e x i s t e d b e tw e e n t e c h n o lo g y le a d e r s a n d fo llo w ers o v e r t h e five y e a r period ( q u e s tio n s 1 a n d 2 o f t h e s e lf ­ a d m in is te r e d s u r v e y q u e s tio n n a ire of A p p e n d ic e s A a n d B). This te c h n iq u e h e lp e d m e u n d e r s t a n d t h e d e g r e e o f influence an d t h e kinds o f ro les p la y e d by individuals and g r o u p s within t h e sc h o o l s y s t e m o v e r tim e . I w a s t h e n a b le t o cla ssify t h e s e individuals a n d g r o u p s a s e i t h e r t e c h n o lo g y le a d e r s (in n o v a to r s , opinion le a d e rs , o r early a d o p t e r s ) o r fo llo w e rs (i.e., a u th o r i ty d e c is io n -m a k e rs o r la te m a jo rity a d o p t e r s ) . Also, th is in fo rm a tio n h e lp e d m e e x a m in e t h e p a c e o r r a t e o f a d o p tio n o f individuals a n d g ro u p s within t h e scho ol s y s t e m a n d t h e q u a lity o f in s tru c tio n on t h e b a sis o f o rg a n iz a tio n a l 57 c u ltu r e s u c h a s te c h n ic a l s u p p o r t s y s t e m s , in se rv ic e tra in in g p r o g r a m s , in s tr u c tio n a l po licies, a n d m o tiv a tio n a l s t r a t e g i e s sp e c ific t o K endon scho ol. C o n c ern in g r e s e a r c h q u e s tio n t h r e e , t h e a n a ly sis te c h n iq u e w a s u s e d t o e x a m in e t h e d a t a in o r d e r t o id en tify t h e kinds o f b e lie fs p e rc e iv e d b y t h e p a r t i c i p a n ts o f individuals a n d g r o u p s w ithin t h e s c h o o l s y s t e m , t h e i r e x p e c t a t i o n s fo r s u c c e s s f u l i m p le m e n ta tio n o f t h e te c h n o lo g y , a n d t h e p e rc e iv e d in stru c tio n a l p r a c tic e s o f K endon t e a c h e r s ( s u r v e y q u e s t io n s 3 - 3 4 o f A p p e n d ic e s A an d B). Sum m ary statistics. A d e s c r ip tiv e a n aly sis w a s run t o p ro d u c e s u m m a r y s t a t i s t i c s fo r all q u a n t i t a t i v e d a t a o b t a i n e d t h r o u g h s e lf ­ a d m in is te r e d s u r v e y s ( q u e s t io n s 1 - 3 4 of A p p e n d ic e s A a n d B). All t h e i te m s on t h e q u e s tio n n a ir e w e re c la ssifie d in to six d o m a in s in t h e fo rm o f ta b le s : D e g re e o f Influences; T e c h n o lo g y Invo lvem ent; a n d N a tu re Of In fluences s o u g h t r e s p o n s e s t o r e s e a r c h q u e s tio n tw o. B eliefs a n d E x p e c ta tio n s ; T e c h n o lo g y A d o ptio n; a n d T e c h n o lo g ic al C h a n g e s O v e r Five Year Period also s o u g h t r e s p o n s e s t o re s e a r c h q u e s t io n t h r e e . R e s p o n s e s o f 0 t o 2 w e re classified a s "low", p e r c e n t a g e s for s c o r e 3 w e re c la ssified a s an " a v e r a g e " , a n d p e r c e n t a g e s fo r s c o r e s 4 a n d 5 w e re c la ssified a s "high" a n d p e r c e n t a g e s w e re c a lc u la te d . C a te g o riz in g t h e s c o r e s h e lp e d m e t o u n d e r s ta n d a n d i n t e r p r e t t h e r e s p o n s e s re g a rd in g p e r c e p t i o n s o f t e c h n o lo g y im p le m e n ta tio n . A nalysis Of Q u a litativ e D a ta on K endon T e c h n o lo g y L e a d e rs a n d Follow ers a n d D a ta on Beliefs. E x p e c ta tio n s an d In stru ctio n al P ra c tic e s T h e q u a lita tiv e d a t a g a t h e r e d th r o u g h t h e w r itte n o p e n - e n d e d r e s p o n s e s t o e a c h q u e s t io n in t h e s e lf - a d m in is te r e d s u rv e y q u e s t io n n a ir e a n d t h e s t r u c t u r e d in te rv ie w s a d d r e s s in g t h e s e s a m e q u e s t i o n s w e r e e x a m in e d t o id e n tify t h e m e s . 58 W hen c o d in g an d classify ing t h e t h e m e s an d s u b t h e m e s id en tifie d , a t t e n t i o n w a s given t o t h e following. 1. Major p h r a s e s o r s t a t e m e n t s by t h e p a r tic ip a n ts t h a t c a p t u r e t h e f u n d a m e n ta l m e a n in g o r sig n ific a n c e of K endon te c h n o lo g ic a l in n o v atio n s. 2. E sse n tia l s t a t e m e n t s by t h e p a r t i c i p a n ts a b o u t th e ir p e rs o n a l a t t r i b u t e s a n d p r o f e s s io n a l a c tiv itie s o f t h e l e a d e r s a n d fo llo w ers w ith r e g a r d t o c o m p u t e r ap p lic a tio n s. 3. Specific q u a litie s, s i tu a tio n s , a n d c o n t e x t s , t h a t h a v e b e e n t h e p re o c c u p a tio n o f t h e s e te c h n o lo g y a c t o r s t o m ak e te c h n o lo g y w ork a t Kendon. 4. O th e r m o tiv a tio n a l a n d hindering f a c t o r s t h a t h a v e in flu e n ce d t e a c h e r s ' u s e s o f c o m p u t e r s in t h e c la s s r o o m s a n d t h e la b o ra to ry . All individual's w o r d s a n d s t o r i e s n a r r a t e d o r s t a t e d durin g t h e o p e n - e n d e d r e s p o n s e s a n d in te rv ie w s w e r e c la ss ifie d by t h e m e s t o fo rm c o m m o n p a t t e r n s . T h e te c h n iq u e s o u g h t t o id en tify s o m e sp e c ific a t t r i b u t e s t h a t c h a r a c t e r i z e d K en don t e c h n o lo g y le a d e rs . For e a c h t y p e o f t h e m e a n d s u b t h e m e identified, a r e s p o n d e n t 's r e s p o n s e w a s c o d e d a s a " 1 " if t h e t h e m e w a s m e n tio n e d an d w a s c o d e d a s " 0 " if t h e t h e m e w a s n o t m e n tio n e d . Similarity c o e f f ic ie n ts , using a fo rm u la " S 4 " (Gow er, 1 9 8 5 ) , w e r e c a lc u la te d fro m t h e s e d a t a . T h e sim ilarity in te r a s s o c ia t io n m a trix w a s lo a d e d in to m u ltid im e n sio n a l sc a lin g (MDS), a n d a 3 -d im e n s io n a l so lu tio n w a s c a lc u la te d . T h e c o o r d i n a te s w e r e t h e n lo a d e d in to a p lo ttin g p ro g r a m t o p r o d u c e a 3-D s p a tia l r e p r e s e n t a t i o n o f re la tio n s h ip s a m o n g t h e v a ria b le s involved. T h us, t h e 3 D -p lo ts r e d u c e d t h e m atrix o f re la tio n s h ip a n a lo g w hich s o u g h t t o re v e a l p a t t e r n s in p a r t i c i p a n ts ' p e r c e p t i o n s o n t h e kinds o f ro les, beliefs, e x p e c t a t i o n s , a n d in s tru c tio n a l c h a n g e s t h a t p rev a ile d w ithin t h e sc h o o l s y s t e m o v e r t h e five y e a r period. 59 R ationale fo r Com bining Q u a n tita tiv e an d Q u a lita tiv e D ata All t h e v a ria b le s inclu ded in e a c h m atrix a n a ly z e d w e re b a s e d on t h e s a m e uni-polar sc a le , and, a s a resu lt, t h e in d ices alw ay s m e a n t t h e s a m e th in g . W ith sim ilarity a n d d issim ila rity indices, v a lu e s w e r e a lw a y s p o sitiv e , t h e r e f o r e , t h e r e w e re no n e g a tiv e re la tio n sh ip s. T h e g rap h ic al p lo ts h e lp e d t o s e e c lu s te r s , p a t t e r n s , flow s a n d s t r u c t u r e s o f e n t i t i e s w ithin t h e s p a c e . T h e s e r e s u l ts f a c i li t a t e d t h e i n t e r p r e t a t i o n o f t h e d a t a . F igu res I, II, lll-IIIC, IVA, & IVB in c h a p t e r five a n d six r e p r e s e n t t h e g rap h ic al in fo rm a tio n o b t a i n e d fro m t h e s e kinds o f s t a t i s t i c a l a n aly sis. B oth t h e s t a t i s t i c a l in fo rm a tio n (in t h e fo rm o f q u a n t i t a t i v e d a t a ) a n d p e rs o n a l c o m m e n t s a n d o b s e r v a tio n s (in t h e fo rm o f q u a lita tiv e d a t a ) w e r e u s e d t o a n s w e r t h e t h r e e r e s e a r c h q u e s tio n s . CHAPTER 4 EVOLUTION OF EDUCATIONAL TECHNOLOGY IMPLEMENTATION In tro d u c tio n In Spring 1 9 9 4 , I s p e n t s e v e ra l w e e k s s tu d y in g K endon scho ol s y s t e m a n d t h e im p le m e n ta tio n o f te c h n o lo g y in t h e sc h o o l curriculum . T h e p u r p o s e s o f th is p o rtio n o f t h e s t u d y w e re to: u n d e r s t a n d t h e sc h o o l c o n t e x t a n d h isto ry id e n tify k e y is s u e s sp e c ific t o K endon s c h o o l s y s t e m d e s c r ib e t h e e v o lu tio n o f te c h n o lo g ic a l in n o v a tio n s a s s e s s t h e e x t e n t t o which t h e in te r p e r s o n a l d y n a m ic s o f individuals an d g ro u p s h a v e in flu e n ce d a n d b e e n in flu e n ce d by t h e t e c h n o lo g y im p le m e n ta tio n , e x a m in e t h e v a rio u s w a y s in which t e a c h i n g a n d learning c h a n g e d a s te c h n o lo g ic a l c h a n g e s o c c u rr e d in t h e schoo l fro m t h e 1 9 8 9 / 9 0 sch ool y e a r t o t h e p r e s e n t. A v a rie ty o f s o u r c e s w e r e c o n s id e r e d f o r d a t a c o lle c tio n . First, w ith t h e p e rm iss io n o f t h e s c h o o l principal, I r e v ie w e d all K endon te c h n o lo g y r e l a te d d o c u m e n t s s u c h a s End o f Y ear R e p o rts ( s e e 1 9 9 3 / 9 4 e x a m p le in A ppen dix K) a n d audio c a s s e t t e s o f all m e e tin g p r o c e e d in g s su c h a s School Im p ro v e m e n t T e a m fro m 1 9 8 9 / 9 0 to 1 9 9 2 / 9 3 sc h o o l y e a r s . S e c o n d , d a t a w e re c o lle c te d fro m Kendon c la s s ro o m s a n d c o m p u t e r te a c h i n g la b o r a to r y th r o u g h m y p a r tic ip a n t o b s e r v a tio n s . Third, in Spring te r m , 1 9 9 4 I c o n d u c t e d an informal f o r m a tiv e e v a lu a tio n t o a s s e s s t e a c h e r s ' n e e d s a n d c o n c e rn s , a n d t h e e x t e n t t o w hich c o m p u t e r s w e re being u s e d in t h e c la s s r o o m s and la b o r a to r y s e t t i n g ( s e e A ppendix C). 60 61 T h e in fo rm a tio n g a t h e r e d fro m t h e s e s o u r c e s h e lp e d m e t o u n d e r s ta n d t h e b a c k g ro u n d o f Kendon school c o n t e x t an d its o rg a n iz a tio n a l m a n a g e m e n t . This in fo rm a tio n p ro v id e d e v id e n c e p e rta in in g t o t h e p u r p o s e s o u tlin e d a b o v e . S o m e o f th is in fo rm a tio n w a s also u s e d t o s t r u c t u r e an d s u p p o r t e v id e n c e g a t h e r e d for a n o t h e r p o rtio n o f t h e s tu d y . T h e s t u d y s u g g e s t e d t h a t t h e e v o lu tio n o f te c h n o lo g ic a l in n o v a tio n s a t K endon School c a n be d e s c rib e d as o c cu rrin g in fo u r p h a s e s o v e r t h e five y e a r period. B efo re d isc u ssin g t h e s e p h a s e s in detail, I w a n t t o begin b y d e scrib in g t h e school. B ack g ro u n d o f K endon E le m e n ta ry S e t ti n g a n d H isto ry K endon E le m e n ta ry School is lo c a te d in t h e s o u t h e r n p a r t o f Lansing, t h e c a p ita l o f Michigan. T h e scho ol w a s built in 1 9 5 8 and e x t e n d e d in 1 9 6 1 . Kendon School h a s 1 4 c la ss ro o m s , o n e m e d iu m ­ s iz e d g y m n a s iu m , a n d a library. T h e re a re fo u r sm all c o n f e r e n c e / s t o r a g e ro o m s lo c a te d a t e ith e r e n d o f t h e building. K endon E le m e n ta ry is a sp e cia l school, n o t m e re ly b e c a u s e o f t h e c o m m i tm e n t o f t h e fa c u lty a n d s ta f f , b u t b e c a u s e it is o n e of t h e f o u r s c h o o ls ( tw o e le m e n ta r y , o n e m iddle an d o n e high) in Lansing t h a t h a v e b e e n s e l e c t e d a s P ro fe ssio n a l D e v e lo p m e n t S chools (PDS). As a PDS, K endon h a s e x p e r im e n te d w ith m aking c h a n g e s in c la s s r o o m p r a c t i c e s a n d s c h o o l o rg a n iz a tio n . In c o lla b o ra tio n w ith u n iv e rsity fa c u lty a n d g r a d u a t e s t u d e n t s fro m Michigan S t a t e U niversity, t e a c h e r s r e f l e c t u p o n th e i r p r a c tic e s , w o rk th r o u g h th e ir s t r u g g l e s a n d a c k n o w le d g e th e ir s u c c e s s e s a s t h e y c r e a t e a richer learn ing c o m m u n ity f o r s t u d e n t s . K end on S chool c o m m u n ity brin gs m uch d iv e rs ity t o t h e sch ool s e t ti n g . T h e re a re d is tin c t fam ily g r o u p s t h a t a t t e n d K endon School: n e ig h b o rh o o d s t u d e n t s w h o walk t o sch o o l a n d s t u d e n t s living in t h e d o w n to w n a re a . Children a n d fam ilies fro m t h e c o m m u n itie s t h a t K endon s e r v e s d if f e r a lo ng m a n y dim en sio n s: s o c io e c o n o m ic s t a t u s , prior e x p e rie n c e , i n t e r e s t in an d c o n c e rn w ith e d u c a tio n , an d 62 e th n ic ity . T h e v a ria b le s in h e r e n t in t h e K endon c o m m u n ity a t large m a k e it a ch allen g in g a s well as rew ardin g place t o t e a c h a n d learn. K endon m ission s t a t e m e n t . T h e m ission o f K endon E le m e n tary P ro fe ssio n a l D e v e lo p m e n t S chool is t o p r e p a r e s t u d e n t s f o r t h e f u t u r e by w orking c o o p e r a tiv e ly w ith p a r e n t s , t h e c o m m u n ity , and e d u c a tio n a l fa c u lty . T o g e t h e r t h e sc h o o l will c r e a t e an o r g a n iz e d an d s u p p o r tiv e learning c o m m u n ity . T h e sc h o o l s y s t e m will a c c e p t a n d a c c o m m o d a t e d iv ersity . K endon s t u d e n t s will b e c o m e r e s p o n sib le a n d p ro d u c tiv e c itiz e n s w h o will u s e th e ir s t r o n g k n o w le d g e b a s e t o e n g a g e in critical th in k in g a n d p ro b le m -so lv in g fo r lifelong learning. O rg a n iz a tio n a l C u lture a n d M a n a g e m e n t In an e f f o r t t o build a fa v o ra b le learning c o m m u n ity , K endon s t a f f in c o lla b o ra tio n w ith e x te r n a l a g e n t s e s t a b l i s h e d a s t r o n g o rg a n iz a tio n a l c u ltu re an d m a n a g e m e n t t h a t s o u g h t t o re s p o n d t o t h e a s p ir a tio n s o f individuals a n d g r o u p s w ithin t h e s c h o o l s y s t e m . K end on s t a f f . K endon reg u la r s t a f f fo r 1 9 9 3 / 9 4 sc h o o l y e a r c o n s i s t e d o f a principal, 13 g e n e ra l e d u c a ti o n c la s s ro o m t e a c h e r s , f o u r s e n io r in te rn s t u d e n t t e a c h e r s , o n e sp e cia l e d u c a ti o n t e a c h e r , o n e s p e c ia l e d u c a ti o n c o n s u l ta n t, o n e re a d in g t e a c h e r , a p a rt- tim e librarian, a p a r t - t i m e p r e v e n t i o n s p e c ia lis t, t h r e e lea rn in g s p e c ia lis ts , six fa c u lty m e m b e r s a n d f o u r g r a d u a t e a s s i s t a n t s o f Michigan S t a t e U niversity, a s p e c ia l e d u c a ti o n in s tr u c tio n a l a s s i s t a n t , t h r e e " C h a p te r 1" in s tr u c tio n a l a s s i s t a n t s , o n e p a r t - t im e p a r e n t L ending Library c o o rd in a to r , o n e lunch c ash ie r, e le v e n lunch a s s i s t a n t s , a s e c r e t a r y a n d t w o c u s to d ia n s . This s t a f f r e p r e s e n t e d d if f e r e n t g r o u p s o f p e o p le a n d e x p e r tis e t h a t p ro v id e d s u p p o r t an d k n o w le d g e fo r t h e s t u d e n t s t h e y se rv e d . S t u d e n t d a t a . T h e re w e re 3 3 3 s t u d e n t s during 1 9 9 3 / 9 4 sch ool y e a r a t t e n d i n g K endon E le m e n ta ry PDS. T h e n u m b e r o f s t u d e n t s p e r c la s s is p r e s e n t e d a s follow s: 63 K in d e rg a rte n 61 G rade 1 66 G rade2 47 G rade3 52 G rade4 55 G rade 5 52 P a r e n t / c o m m u n i t v in v o lv e m e n t. T h e aim o f try in g t o bring K endon p a r e n t s a n d c o m m u n ity m e m b e r s into t h e sc h o o l h a s b e e n t o help t h e m u n d e r s t a n d t h e kind o f inn ovative te a c h in g a n d learning t h a t t h e f a c u lty a re try in g t o i n te g r a t e a c r o s s t h e curriculum . T he a s s u m p tio n is t h a t p a r e n t s ' in v o lv e m e n t in an d u n d e rs ta n d in g of t h e f a c u l t y 's w ork will e n a b le t h e m t o b e t t e r s u p p o r t t h e i r c h ild re n 's learn ing e f f o r t s in sc h o o l. S choo l im p r o v e m e n t p r o c e s s . T he K endon s t a f f in c o o p e ra tio n w ith Michigan P a r tn e rs h ip fo r New E d u ca tio n a n d t h e S t a t e of Michigan (R e q u ir e m e n t o f ) Public A c t 2 5 e s t a b l is h e d a S chool I m p ro v e m e n t T e a m (S.l.T). This is a policy-m aking um brella fo r th e sch ool an d a ls o a c t s a s t h e s i t e - b a s e d m a n a g e m e n t t e a m required fo r s c h o o l im p r o v e m e n t a s m a n d a te d by t h e School District. M e m b ersh ip is v o lu n ta ry a n d includes t h e sc h o o l principal, Kendon t e a c h e r s , Michigan S t a t e U niversity c o lla b o ra to rs , a n d K endon p a r e n t s . A five m e m b e r E x ec u tiv e C o m m itte e f a c ilita te s t h e w ork o f t h e School Im p r o v e m e n t T e a m . T h e K endon f a c u lty m e m b e r s h a v e b e e n c o m m i tt e d t o reversing t h e h isto ric al p a t t e r n o f s c h o o ls poorly se rv in g d iv e r s e p o p u la tio n s o f s t u d e n t s . T h e c o n c e rn f o r helping all s t u d e n t s learn a b o u t s u b j e c t m a t t e r , a b o u t p ro b le m solving, a n d a b o u t t h e m s e l v e s a s individuals is c e n tr a l t o t h e f a c u l ty ’s work. This PDS w ork h as b e e n on g o in g a t K endon fo r five y e a r s . In 1 9 8 9 - 9 0 , t h e initial e x p lo ra tio n an d i m p le m e n ta tio n o f PDS g o a ls a n d p r o je c ts b e g a n . In 1 9 9 0 - 9 1 , th is w ork c o n tin u e d a n d e x p a n d e d a s m o re t e a c h e r s p a rtic ip a te d in PDS r e l a te d p r o j e c ts a n d m e t regularly during t h e t e a c h e r s ' ow n tim e b e fo re a n d a f t e r sc h o o l a s well a s " e x t e n d e d lun ches". 64 R egarding t h e e x t e n d e d lunches, Kendon f a c u lty s c h e d u le d a sc h o o l-w id e m e e t i n g s of t h e fa c u lty o n c e e v e r y six w e e k s fo r th e e n tire 1 9 9 2 / 9 3 a n d 1 9 9 3 / 9 4 school y e a r s . During t h o s e m e e tin g s , f a c u lty m e m b e r s d i s c u s s e d t h e s c h o o l-w id e in s tru c tio n a l p r o g r a m s su c h a s literacy , te c h n o lo g y , and m a t h e m a t i c s p r o je c ts . T h e s e d is c u s s io n s f o c u s e d m ainly on p a re n t- s c h o o l c o n n e c ti o n s a n d t e a c h in g fo r u n d e r s t a n d i n g in v a rio u s s u b j e c t s (e .g ., m a t h e m a ti c s ) . As an a d d itio n a l c o n t e x t , fa c u lty w o rk e d sp e cifica lly on building s c h o o l- w id e t r u s t . In a d d itio n , t h e s c h o o l fa c u lty d e c id e d t o e x p e r i m e n t w ith a m odel o f r e a l lo c a t e d tim e t h a t in volved hiring p a r t - t i m e t e a c h e r s and a llow ed re g u la r t e a c h e r s t o f o c u s on PDS work. Specifically, by hiring p a r t - t i m e t e a c h e r s , reg u la r s t a f f m e m b e r s co u ld b e r e le a s e d fro m t h e i r te a c h i n g re s p o n sib ilitie s f o r an e n ti r e m o rn in g o r a f t e r n o o n e v e r y w e e k . During th e re le a s e d tim e, t e a c h e r s w o rk e d on curricula, m e t w ith Michigan S t a t e U niv ersity c o lla b o r a to rs , and, in g e n e ra l, id e n tifie d a n d so lv e d p ro b le m s r e la te d t o th e ir e x p e r i m e n t a t io n w ith n e w p e d a g o g y . Using a sim ilar o rg a n iz a tio n a l fra m e w o rk d e v e l o p e d in t h e p re c e d in g y e a r s , w ork t o w a rd m aking c o n c r e t e PDS g o a ls a n d principles c o n tin u e s . K e n d o n School a n d U niversity F a c u lty Alliance. In an a t t e m p t t o p r e p a re s t u d e n t s f o r t h e 2 1 s t c e n tu r y , Kendon f a c u lty s tro n g ly felt t h a t t e a c h e r s n e e d e d an o p p o rtu n ity t o work in c o lla b o ra tio n with Michigan S t a t e U niversity fa c u lty m e m b e r s in d e v e lo p in g a n d de sig n in g p ro g ra m s . T h e y also f e lt t h e n e e d t o v o ice th e i r view s on issu e s r e l a te d t o PDS w ork. D espite all t h e e f f o r t s t h a t h a d g o n e into e s ta b lis h in g a learn in g c o m m u n ity , t h e r e w a s still a n e e d t o pay g r e a t e r a t t e n t i o n t o building sc h o o l-w id e t r u s t . In 1 9 9 2 - 1 9 9 3 , t h e s t a f f e n g a g e d in a n u m b e r o f t e a m building a c tiv itie s d e s ig n e d t o help s t a f f m e m b e r s u n d e r s t a n d d i f f e r e n t c o m m u n ic a tio n s t y l e s an d build t r u s t b e t w e e n s t a f f m e m b e rs . In 1 9 9 3 - 1 9 9 4 t h e s t a f f p lan n e d to c o n ti n u e t e a m building e x e r c is e s w ith c o n tin u in g a t t e n t i o n t o building s t a f f t r u s t . 65 K endon T e c h n o lo g y Vision. T h e s c h o o l's t e c h n o lo g y vision fo r t h e p a s t five sc h o o l y e a r s w a s t h a t c o m p u t e r s an d r e la te d te c h n o lo g ie s w ould b e c o m e an in te g ra l p a r t o f in s tru c tio n a l a c tiv itie s a t t h e sc h o o l. W hen i m p le m e n te d a p p ro p ria te ly , c o m p u t e r s m a y b e t o o ls t h a t could e n h a n c e thinking, p ro b le m solving, and c o m m u n ic a tio n . T h e scho ol s y s t e m , t h e r e f o r e , a im e d t o c r e a t e an e n v ir o n m e n t in w hich s t u d e n t s a n d t e a c h e r s c o uld a p ply c o m p u t e r s t o fa c ilita te th e ir w ork and learning. Specifically, th is re q u ire d t h a t s t u d e n t s a n d t e a c h e r s b e c a m e fam iliar w ith m u ltip le c a p a b ilitie s o f c o m p u t e r s a n d le a rn e d how t o a p p ly t h e m t o m e e tin g th e ir in stru c tio n a l n e e d s s u c h a s w ord a n d d a t a p ro c e s s in g , publishing, an d a c c e s s in g in fo rm a tio n . T hus, Kendon sc h o o l s y s t e m w ould c o n tin u e t o p r e p a r e s t u d e n t s t o p a r t i c i p a te a n d c o n tr i b u te t o a s o c i e t y in w hich in fo rm a tio n te c h n o lo g ie s a re c e n tr a l ( s e e A ppendix K: 1 9 9 3 / 9 4 Annual R epo rt). T h e fra m e w o rk o f th is te c h n o lo g y vision e n c o u r a g e d Kendon f a c u lty t o s e e k e x te r n a l s u p p o r t ( e q u ip m e n t, financial, te c h n ic a l, p e rs o n n e l) f r o m t h e S chool D istrict, Michigan P a r tn e r s h ip fo r New E d u ca tio n , Michigan S t a t e U niversity, an d s o m e Michigan b u s in e s s firms. T h e sc h o o l t o o k t h e o p p o r tu n ity t o form ally in tro d u c e c o m p u t e r t e c h n o lo g y in to t h e sc h o o l curriculum w h e n P ro fe ssio n a l D e v e lo p m e n t S chool P ro g ra m s w e re fir s t e s ta b lis h e d a t K endon E le m e n ta ry in 1 9 8 9 / 9 0 sc h o o l y e a r. As a s t r a t e g i c plan, t h e sch ool d e c id e d t o fo rm a " te c h n o lo g y g ro u p " in t h e s a m e y e a r t o s u p p o r t t h e te c h n o lo g y im p le m e n ta tio n plan. T h e g ro u p c o n s i s t e d o f o n e fa c u lty a n d o n e g r a d u a t e s t u d e n t fro m Michigan S t a t e U niversity, t h e sc h o o l principal, a n d o n e K endon t e a c h e r . O ver t h e p a s t five y e a r s , t h e s c h o o l h a s e n g a g e d in s e v e ra l te c h n o lo g y a c tiv itie s, b o th sm all a n d larg e s c a le . 66 P h a s e s o f K endon T e c h n o lo g y Im p le m e n ta tio n O v e r v ie w T h e p h a s e s o f K endon te c h n o lo g y a c tiv itie s t h a t a re p r e s e n t e d in t h e r e s t o f th is c h a p t e r a re b a s e d on t h e d iffusion o f in n o v atio n s m odel p r o p o s e d by R ogers and S h o e m a k e r ( 1 9 7 1 ) in th e ir book e n title d "C o m m u n ic a tio n o f In n ovations". This m o d el s u g g e s t s th r e e s e q u e n tia l s t a g e s in t h e p r o c e s s o f social c h a n g e : invention, diffusion, a n d c o n s e q u e n c e s . T h e social s t r u c tu r e , a c c o rd in g t o th e m odel, c o n s i s t s o f t h e s t a t u s e s o r p o sitio n s in a social s y s t e m an d t h e s y s t e m a c t s t o im p e d e o r fa c ilita te t h e r a t e o f d iffusion and a d o p tio n o f new id e a s th ro u g h w h a t a re called " s y s t e m e f f e c t s " . A ccording t o R ogers a n d S h o e m a k e r, t h e m ain e l e m e n t s in t h e diffusion o f n e w id ea s a re : ( 1 ) t h e innovation, ( 2 ) which a re c o m m u n ic a te d th ro u g h c e r ta in c h a n n e ls , ( 3 ) o v e r tim e , ( 4 ) a m o n g t h e m e m b e r s o f a social s y s t e m . T h e y a s s e r t t h a t t h e c h a r a c t e r i s t i c s o f an in n o vation, a s p e rc e iv e d by t h e m e m b e r s o f a social s y s te m , d e te r m i n e its r a t e o f a d o p tio n . Five a t t r i b u t e s o f in n o v a tio n s a re id e n tifie d in th is m odel: ( 1 ) re la tiv e a d v a n t a g e , ( 2 ) c o m p a tib ility , ( 3 ) c o m p le x ity , ( 4 ) trialability, a n d ( 5 ) o b se rv a b ility . A c co rd in g t o th is m o d el, in n o v a tiv e n e s s is t h e d e g r e e t o w hich an individual is rela tiv e ly e a rlie r in a d o p tin g new id e a s t h a n o t h e r m e m b e r s o f his so c ial s y s t e m . Five a d o p t e r c a t e g o r i e s a re a s s o c i a t e d w ith th is m odel: (1 ) in n o v a to rs , ( 2 ) e arly a d o p t e r s , ( 3 ) early m ajo rity , ( 4 ) la te m ajo rity , ( 5 ) lag g a rd s. R ogers a n d S h o e m a k e r ( 1 9 7 1 ) a rg u e f u r t h e r t h a t diffu sio n o c c u r s w ithin a social s y s t e m b e c a u s e t h e s y s t e m 's social s t r u c t u r e c a n h a v e an im p o r t a n t influence o n t h e s p r e a d o f new ideas. It is also n o t e d in th is m o del t h a t diffusion m a y a lso c h a n g e t h e social s t r u c t u r e o f a s y s t e m in t h e s e n s e t h a t m a n y in n o v atio n s a re o f a r e s t r u c t u r in g n a tu r e . P e rta in in g t o th is s tu d y , t h e following p h a s e s c o r r e s p o n d t o t h e fir s t f o u r a d o p t e r c a t e g o r i e s m e n tio n e d earlier: p h a s e I — in tr o d u c tio n o f t e c h n o lo g y w ith in n o v a to rs 67 p h a s e II — e x te n s io n o f t h e u se o f te c h n o lo g y w ith e arly a d o p te r s p h a s e III — slow p a c e o f a d o p tio n w ith e a rly m a jo rity p h a s e IV — sc h o o lw id e te c h n o lo g y i m p le m e n ta tio n w ith la te m a jo rity a d o p te r s . In t h e c o u r s e o f m y s tu d ie s , I w a s c o n s t a n t l y asking m y se lf q u e s t io n s reg ard in g : t h e kinds o f s t r a t e g i e s t h a t t h e te c h n o lo g y opinion le a d e rs ap plied a n d how t h e s e in flu e n ce d t h e p a c e o f te c h n o lo g y a d o p tio n by K endon t e a c h e r s , p a r e n ts , a n d c o m m u n ity b u s in e s s p a r t n e r s (fo llo w ers); t h e kinds o f t e a c h i n g a n d learning p r o c e s s e s t h a t w e re ta k in g p lac e in t h e c la s s r o o m s a n d c o m p u t e r t e a c h in g la b o ra to ry ; a n d t h e e x t e n t t o w hich t h e s e te c h n o lo g ic a l in n o v a tio n s w e re being s u p p o r t e d by in te rn al a n d e x te r n a l a g e n t s on b o th a s h o r t an d long t e r m basis. A t t h e e n d of t h e d isc u ssio n o f e a c h i m p le m e n ta tio n p h a s e , I d is c u s s m y r e f le c tio n s o n t h e diffu sio n p r o c e s s , c h a n g e s in te a c h i n g a n d learning p r a c tic e s , a n d s u s ta in a b ility o f t h e in n o v a tio n s. P h a s e I: In tro d u c tio n o f T e c h n o lo g y w ith I n n o v a to rs In 1 9 8 9 / 1 9 9 0 sc h o o l y e ar, Kendon PDS la u n c h e d a form al te c h n o lo g y e x p e r im e n ta l p ro g ra m s . This involved K endon f a c u lty an d s t u d e n t s , s o m e f a c u lty a n d s t u d e n t s o f Michigan S t a t e U niversity, a n d g r a n t s fro m Apple C o m p u te r s a n d Kellogg F o u n d atio n . A te c h n o lo g y g ro u p , c o n sistin g o f t h e sc h o o l principal, o n e Kendon t e a c h e r , a n d t w o Michigan S t a t e U niversity c o lla b o ra to rs , w a s f o r m e d in Fall 1 9 8 9 t o m a n a g e t h e im p le m e n ta tio n plan. During t h e Fall a n d W in ter te r m s , t h e g ro u p e n g a g e d in a n e e d s a s s e s s m e n t p r o c e s s t o s e t p riorities f o r te c h n o lo g y in n o v a tio n s. A n u m b e r o f te c h n o lo g y p r o j e c ts w e re c o n s id e r e d a n d tr ie d o u t in o n e fifth g r a d e c la ss ro o m . T h e fif th g r a d e m u ltim e d ia p r o je c t. In t h e sp rin g o f 1 9 9 0 , a g r o u p o f K endon fifth g r a d e s t u d e n t s a n d th e ir t e a c h e r , o n e p r o f e s s o r an d a g r a d u a t e s t u d e n t fro m t h e College o f E ducation, Michigan S t a t e 68 U niversity ( in n o v a to r s ) s t a r t e d t o o p e r a t e a " C o m p u te r C orner" p r o j e c t w ith o n e A pple M acinto sh a n d a P io n e er L aserd isc Player a t t h e b a ck o f t h e c la ss ro o m . T h e s t u d e n t s w e re firs t in tro d u c e d to th e b a sic c o n c e p t s o f using c o m p u t e r k e y b o ard , m o u se , an d s o m e sim ple ty p in g using M icrosoft W orks. L ater, w ith t h e a s s i s t a n c e o f t h e c la s s t e a c h e r , six s t u d e n t s w e re s e l e c t e d t o fo rm an " o p e r a t o r s t e a m " (OT). T h e y w e re tr a in e d t o use t h e M acintosh, M icrosoft Works, L aserd isc Player, an d H yperCard. W hen t h e o p e r a t o r s b e c a m e c o m p e t e n t e n o u g h t h e c la s s la u n c h e d in to e x p e rim e n tin g w ith t h e follow ing a c t iv i t ie s a s p a r t o f te c h n o lo g ic a l in n o v a tio n e f f o r t s (K end on E le m e n ta ry PDS Annual R eport, 1 9 9 0 / 9 1 ) . 1. The MicroExploratorium Project. A s i m u la t e d m u ltim e d ia p ro g ra m d e v e lo p e d by tw o p r o f e s s o r s a n d s o m e g r a d u a t e s t u d e n t s a t Michigan S t a t e U niversity r e p r e s e n t e d s c ie n c e a n d m u s e u m e x p lo ra tio n . T h e p a rtic ip a tin g s t u d e n t s u s e d t h e p r o g r a m t o e n g a g e in h a n d s - o n s c i e n c e a c tiv itie s . 2. The Kendon Videodisc Project. A v ideo disc, p r e p a r e d by t h r e e p r o f e s s o r s a n d s o m e g r a d u a t e s t u d e n t s o f t h e Michigan S t a t e U n iversity , c a p t u r e d a c tiv itie s inside t h e K endon S chool a s well as its s u rro u n d in g n e ig h b o rh o o d . A H yperC ard in te r f a c e w a s d e s ig n e d t o e n c o u r a g e t h e s t u d e n t s t o w rite a b o u t t h e m s e lv e s , c la s s ro o m , sc h o o l, a n d / o r n e ig h b o rh o o d . This p e rs o n a liz a tio n o f t h e v id e o d isc e x c i te d s t u d e n t s a n d s p a w n e d i n t e r e s t in w riting w hich w a s c a rrie d in to o t h e r p r o j e c ts su c h a s t h e d e v e l o p m e n t o f h y p e rc a r d d a t a b a s e s a n d d a ta b a n k s . 3. The Voyager and the Solar System Project. A v id e o d is c , w ith a H yperC ard in te rf a c e , p ro v id e d t h e s t u d e n t s w ith an o p p o r tu n ity t o view s o m e d i s t a n t p la c e s a n d o b j e c t s in a s im u la te d "S o la r S y s te m " . T h e s t u d e n t s t h e n u s e d t h e c o m p u t e r t o w rite s to r ie s a b o u t th e ir s i m u la te d s p a c e "trip s " . 4. The Weekly Eagle Project. As w riting b e c a m e m o re i m p o r t a n t in th is c la s s p r o je c t, t h r e e s t u d e n t s w e r e s t a r t e d a c la s s ro o m n e w s p a p e r , "T h e W eekly Eagle", using M icrosoft Works. T h e r e s t o f t h e p a r t i c i p a te d in t h e w riting o f t h e n e w s p a p e r 69 c o v e rin g m a n y s u b j e c t - m a t t e r a re a s , including s c ie n c e an d m a t h e m a ti c s . T h e s u c c e s s o f t h e p r o je c t quickly s p r e a d in to o t h e r c la s s ro o m s . S o m e 3 rd g r a d e s t u d e n t s s u b m i tt e d a rtic le s fo r publication. T h e fifth g r a d e o p e r a t o r s t e a m (OT) b e c a m e e d ito r s o f K endon n e w s p a p e r, "T he W eekly Eagle" which w as p u b lish ed t h r e e t im e s a w eek . 5. Famous African Am ericans Project. One u n d e rg r a d u a te s t u d e n t fro m Michigan S t a t e U niversity d e s ig n e d a sim ple d a t a b a s e w ith M icrosoft W orks. In th is p ro g ram , K endon s t u d e n t s t y p e d in fo rm a tio n g a t h e r e d fro m b o o k s in t h e library, th e ir t e a c h e r s , an d p a r e n t s a b o u t v a rio u s in fluen tial A frican A m e ric an s. 6. F ractal Trees Project. One g r a d u a t e a s s i s t a n t d e s ig n e d a HyperCard s t a c k called "F ra c ta l T r e e s " w hich t a u g h t a b o u t t h e r e la tio n s h ip b e t w e e n initial s e t t i n g s o f e q u a t io n p a r a m e t e r s , t h e size, a n d s h a p e o f t h e fr a c ta l t r e e d raw n by t h o s e e q u a tio n s . S t u d e n t s in th is c la s s w e re e n c o u r a g e d t o u se th is p r o g ra m a s an e d u c a tio n a l g a m e t o e n h a n c e th e ir m a t h e m a t i c s skills. R e fle c tio n s on P h a s e I A t t h e o u t s e t o f K endon s c h o o l's in v o lv e m en t w ith te c h n o lo g y , t h e sc h o o l e n d o r s e d a vision o f in te g r a tin g te c h n o lo g y into i n s tr u c tio n a n d e s t a b l is h e d a sm all g r o u p of p e o p le e s p e c ia lly i n t e r e s t e d in te c h n o lo g y . How ever, t h e fir s t a d o p tio n o f te c h n o lo g ic a l in n o v a tio n s w a s b a s e d o n t h e p e rso n al d e c isio n o f o n e t e a c h e r t o w e lc o m e o u t s i d e a g e n t s t o bring a p p lic a tio n s o f te c h n o lo g y in to his c la s s ro o m . This t e a c h e r had v e ry little k n o w le d g e o f m o d e rn in s tru c tio n a l te c h n o lo g y , b u t he e m b r a c e d t h e e f f o r t w ith p e rs o n a l e n th u s ia s m a n d e n c o u r a g e d o t h e r t e a c h e r s t o g e t th e i r s t u d e n t s involved in s o m e o f t h e p r o je c ts d o n e b y his class. In o t h e r w o rd s, t h e firs t a d o p tio n w a s a m o d e s t " b o t to m - u p " s t a r t w hich w a s well p u b lic iz e d w ithin t h e sc h o o l. K endon sc h o o l fa c u lty m e m b e r s re c o g n iz e d t h a t t h e y could n o t e f f e c tiv e ly im p le m e n t t h e te c h n o lo g y w ith o u t t h e s u p p o r t of e x te r n a l a g e n t s o r e x p e r t is e . T h e id ea o f inviting u n iv e rs ity f a c u lty 70 a n d g r a d u a t e s t u d e n t s , p a r e n t s , an d c o m m u n ity b u s in e s s p a r t n e r s to s u p p o r t t h e in n o v a tio n s w a s a firs t im p o r t a n t d e cisio n . S u b s e q u e n tly , t h e fo rm a tio n o f te c h n o lo g y g ro u p , c o n sistin g o f in te rn al a n d e x te rn a l a g e n t s , t o m a n a g e o r s u p p o r t t h e in n o v atio n s w a s a s t r a t e g i c plan. T h e te c h n o lo g y g ro u p fe lt t e a c h e r s an d s t u d e n t s c o uld learn t o g e t h e r a b o u t t h e s e to o ls , c o n sid e rin g t h e n e w n e s s o f th is in stru c tio n a l to o l t o t h e school. How ever, t h e y d e c id e d t o e m p o w e r t h e s t u d e n t s first. This a p p ro a c h w a s m o re o f s t u d e n t - c e n t e r e d t h a t re q u ire d c la s s r o o m t e a c h e r ’s m ax im u m su p e rv isio n a n d p a rtic ip a tio n . This im plies t h a t e v e n if s t u d e n t s i n t e r a c t e d d ire c tly w ith t h e t e c h n o lo g y , t h e in te rv e n tio n o f c la s s ro o m t e a c h e r w a s in d isp e n sa b le . T h e e x p lo r a to r y n a t u r e o f m u ltim e d ia in s tr u c tio n a l a c tiv itie s e x p e r ie n c e d in t h e fifth g r a d e c la s s ro o m w a s m o re o f d isc o v e ry learnin g p r o c e s s e s . T he s t u d e n t s h a d t o i n t e r a c t d ire c tly w ith t h e learnin g to o ls (i.e., s t u d e n t - t e c h n o l o g y in te r a c t iv e p r o c e s s ) t o m ake s e n s e o f t h e e m b e d d e d c o n t e n t . During th is p ro c e s s , t h e c la ss t e a c h e r h a d little c o n tro l o v e r t h e s t u d e n t s ' learning. T h e role o f t h e t e a c h e r w a s, t h e r e f o r e , m o re o r le s s o f c la s s ro o m m a n a g e m e n t . Of c o u r s e , th is radical c h a n g e req u ire d new c la s s m a n a g e m e n t skills as well a s p e rs o n a l a n d p ro fe s s io n a l i n t e r e s t s . T h e im plication o f th is s h if t o f in s tr u c tio n a l p r a c t i c e s is d is c r e tio n o f t h e c la s s t e a c h e r t o d e c id e e i t h e r t o a c c o m m o d a t e o r r e j e c t t h e in n o v atio n s. T h e s u c c e s s o f t h e fifth g r a d e s t u d e n t s ' t e c h n o lo g y p ro je c ts , e sp e c ia lly t h e c r e a t i o n o f c la s s " n e w s l e t t e r " , lead m e t o a s s e r t t h a t if s t u d e n t s a re g iv e n t h e a p p r o p r ia te learning t o o l s a n d su p erv isio n , t h e y c a n t a k e c o n tro l o f th e i r ow n learning. T h a t is, e m p o w e rin g s t u d e n t s t h r o u g h s t u d e n t - c e n t e r e d a p p ro a c h could b e a s t r a t e g i c plan t o te c h n o lo g y im p le m e n ta tio n in s c h o o ls. H ow ever, t e a c h e r g u id a n c e is a lw ay s i m p o r t a n t t o m a k e s u c h learning h a p p e n . C o n sid e rin g t h e lim ited e q u ip m e n t w ith w hich t h e in n o v a tio n s s t a r t e d , t e a c h e r 's lack o f e x p e r t is e in te c h n o lo g y , a n d , t o s o m e e x t e n t , s t u d e n t - c e n t e r e d a p p ro a c h , lead m e t o c o n c lu d e t h a t t h e 71 s u s ta in a b ility o f t h e in n o v a tio n s during th is firs t p h a s e w a s a m ajor p ro b le m . Particu larly, t h e te c h n o lo g ic a l in n o v a tio n s w ou ld h a v e e n d e d if t h e e x te r n a l a g e n t s h a d d e c id e d t o w ith d raw th e ir s e r v ic e s and c o m m i tm e n t s . T h e r e fo r e , fo r a n y e f f e c t i v e sc h o o l in n o v ativ e p ro g ra m s, t e a c h e r s n e e d t h e n e c e s s a r y skills a n d k n o w le d g e t o s u s ta i n t h e p ro g ra m s . P h a se II: E xtend ing t h e Use o f T e c h n o lo g y w ith Early A d o p te rs T h e e x c i t e m e n t g e n e r a t e d th r o u g h t h e 5 t h g r a d e m ultim edia a c tiv itie s e n c o u r a g e d t h e te c h n o lo g y g r o u p t o in tr o d u c e t h o s e a c tiv itie s in to o t h e r c la s s r o o m s d uring 1 9 9 0 / 9 1 a n d 1 9 9 1 / 9 2 sc h o o l y e a r s . A fte r n u m e r o u s d isc u ssio n s a m o n g te c h n o lo g y g ro u p ( le a d e r s ) a n d K endon t e a c h e r s a n d p a r e n t s (fo llo w ers), t h e scho ol s y s t e m a g r e e d t h a t it w ould b e b e t t e r working to w a r d s s o m e c o m m o n g o a ls in all t h e c la s s r o o m s . Prior t o th is c o lle c tiv e decisio n on t h e s p r e a d o f te c h n o lo g y inno vations, t h r e e t e a c h e r s h a d t h e n vo lu n tarily s t a r t e d e x p lo rin g t h e p o te n tia ls o f 3 M a cintosh m ic r o c o m p u t e r s re c e iv e d th r o u g h t h e " C la ssro o m of T o m o rro w P ro je c t" w hich w a s la u n c h e d by Michigan S t a t e U niversity. T h e p u r p o s e an d a c tiv itie s of th is p r o je c t a re b e y o n d t h e s c o p e o f this s tu d y . In 1 9 9 0 / 9 1 sc h o o l y e a r, Kendon re c eiv e d 4 a d d ition al M acintosh m ic r o c o m p u te r s a n d p r in te r s fro m Apple C o m p u te r s g r a n t th r o u g h Michigan S t a t e U niversity t o s u p p o r t t e a c h e r s ' t e c h n o lo g y e ff o r ts . T h e t o t a l n u m b e r o f c o m p u t e r s f o r curriculum a c tiv itie s in c r e a s e d t o 11 (8 M acintosh an d 3 Apple II GS). With t h e s e , t h e te c h n o lo g y g ro u p t h e n d e c id e d t o p u t 1 M acintosh m ic r o c o m p u te r an d 1 Im ag e W rite r p r in te r in a s m a n y c la s s r o o m s a s p o ssib le . E n c o u ra g e d by t h e s u c c e s s o f t h e 5 th g ra d e rs , all t e a c h e r s an d s t u d e n t s a t K endon b e g a n t o e x p lo re t h e p o t e n t i a l s o f t h e s e in stru c tio n a l to o ls t h r o u g h individual a n d g r o u p p r o je c ts . Particularly, s o m e K endon t e a c h e r s b e g a n t o u se M ic ro so ft W orks t o im p ro v e w riting a c r o s s t h e c u rric u lu m . 72 T he g r a d u a t e s t u d e n t s t a r t e d t o in tro d u c e d iff e r e n t p ro g ra m s to s o m e few skilled a n d i n t e r e s t e d t e a c h e r s . One su c h p ro g ra m w a s KidPix, a p a in tin g p ro g ra m a im e d a t children. It b e c a m e an in s ta n t hit in tw o 3 rd g r a d e c la s s ro o m s . T e a c h e r s in t h e s e tw o c la s s e s e n c o u r a g e d th e ir s t u d e n t s t o u s e b o th M icrosoft W orks a n d KidPix f o r w riting p r o je c ts . B oth t e a c h e r s an d s t u d e n t s in t h e s e 3 rd g ra d e c la s s e s t h e n s t a r t e d w orking w ith t h e 5 t h g r a d e s t u d e n t s on d i f f e r e n t t e c h n o l o g y p r o j e c ts . As p a r t o f t h e s t r a t e g i c plan, t h e te c h n o lo g y g ro u p t e a m e d up w ith t h e s e tw o 3 rd g ra d e t e a c h e r s (i.e., t h e fe w e arly a d o p te r s ) . The g r o u p w a s t h e n r e c o n s t i t u t e d t o include t h e sc h o o l principal, t h r e e K endo n t e a c h e r s , a n d tw o Michigan S t a t e U niversity c o lla b o ra to rs . A lth o u g h m e m b e r s o f t h e te c h n o lo g y g roup , e x c e p t t h e u n iversity c o lla b o r a to r s , h a d lim ited skills in t h e te c h n o lo g y a p p lic a tio n s , t h e y w e r e highly e n th u s ia s t i c , o p tim istic , an d w o rk e d h a rd t o m a s t e r t h e te c h n o lo g y in a s h o r t perio d o f tim e. T he g ro u p p ro vided t h e n e c e s s a r y te c h n ic a l a n d m oral s u p p o r t t o novice te c h n o lo g y u s e r s ( t e a c h e r s ) . T he m e m b e r s o f t h e new te c h n o lo g y g ro u p w e re t h e n p e rc e iv e d a s e arly te c h n o lo g y le a d e rs and t h e r e s t o f t h e p eople w ithin t h e sc h o o l s y s t e m w e r e p e rc e iv e d a s te c h n o lo g y follow ers. Early opinion le a d e r s h ip ro le . In s p ite o f t h e c o n tin u o u s s u p p o r t fro m t h e t e c h n o lo g y gro up, it a p p e a r e d t h a t s o m e t e a c h e r s w e r e p e s s im is tic a b o u t te c h n o lo g ic a l "rev o lu tio n " a t K endon. C o n siderin g t h e g e n e r a l c o n c e r n s a b o u t t e a c h e r s ' in e x p e rie n c e w ith t h e new to o ls, t h e te c h n o lo g y le a d e rs had t o find so lu tio n s t o tw o m a jo r p ro b lem s. First, t h e y w e re c o n c e rn e d a b o u t (a) how t o help a t e a c h e r t o e ff e c tiv e ly u se c o m p u t e r w ith which s h e o r h e h a d n e v e r w o rk e d b e fo re , a n d (b ) h o w t o a c c o m m o d a t e t e a c h e r s ' d if f e r e n c e s in n e e d s a n d skills a c r o s s all six g r a d e levels (K -5). All t h e s e re q u ire d n e w a p p ro a c h t o o r g a n iz a tio n a l c u ltu r e in t h e sc h o o l, p a rticu la rly s t a f f d e v e l o p m e n t a n d te c h n ic a l su p p o r t. As p a r t o f t h e so lu tio n s t o t h e s e problem s, t h e g r a d u a t e s t u d e n t s t a r t e d t o visit c la s s r o o m s w ith t h e in te n tio n o f helping t h e 73 t e a c h e r s a n d s t u d e n t s b e c o m e c o m f o r ta b le w ith t h e new in s tru c tio n a l to o ls . On t h e s c h o o l bulletin b o a rd , t e a c h e r s w e re a s k e d t o p o s t r e q u e s t s fo r c o m p u t e r help on t h e b a sis o f th e ir individual n e e d s a n d s c h e d u le . For s e v e ra l w e e k s t h e g r a d u a t e s t u d e n t m o v e d fro m c la s s ro o m t o c la s s ro o m try in g t o a d d r e s s e a c h t e a c h e r ’s p a rtic u la r p ro b le m s. This p e r m i tt e d t h e te c h n o lo g y t e a m to identify s o m e o f t h e t e a c h e r s ' c o n c e r n s a b o u t t h e te c h n o lo g y . For in s ta n c e , it w a s o b s e r v e d t h a t s o m e t e a c h e r s (i.e., in e x p e rie n c e d o n e s ) b e c a m e v e ry f r u s t r a t e d a n d a n n o y e d b e c a u s e t h e c o m p u t e r and g r a d u a t e s t u d e n t did n o t h a v e an y m agical so lu tio n s t o th e ir p ro b le m s w ith t h e te c h n o lo g y . How ever, t h o s e t e a c h e r s w h o w e re m o re te c h n o lo g y e n t h u s i a s t s b e g a n t o realize t h e p o t e n t i a l s of c o m p u t e r s in t h e curriculum a n d , th e r e f o r e , gladly d e c id e d t o m e e t its c h a lle n g e s . I n n o v a tio n s d e c i s i o n s . A t t h e e n d o f t h e 1 9 9 0 / 9 1 sch ool year, t h e sc h o o l s y s t e m to o k t w o im p o r t a n t d e c is io n s t h a t e v e n tu a lly m odified t h e a p p ro a c h t o K endon t e c h n o lo g y im p le m e n ta tio n p ro c e ss . First, t h e te c h n o lo g y t e a m f e lt t h e n e e d t o d e v e lo p a local n etw o rk . T h e ra tio n a le b e hind t h e n e tw o rk in g , a c c o rd in g t o t h e te c h n o lo g y t e a m , w a s t h a t n e tw o rk s a re widely r e c o g n iz e d t o d a y a s t h e m o s t rapidly gro w in g a r e a in t h e c o m p u t e r in d u stry . For in s ta n c e , Local A rea N e tw o rk s (LANs) p ro v id e t h e ability t o s h a r e in fo rm a tio n b e tw e e n c o m p u t e r s lo c a te d a s c lo se a s n e x t ro o m a n d a s f a r as t h e o t h e r sid e o f t h e world. T h e s e c o n d i m p o r ta n t d e cisio n w a s t o allow t e a c h e r s t o t a k e th e ir c o m p u t e r s h o m e fo r t h e S u m m e r v a c a tio n , 1991. S u m m e r t e c h n o lo g y tr a in in g . T h r o u g h o u t t h e S u m m e r te rm , 1 9 9 1 t h e g r a d u a t e a s s i s t a n t e n g a g e d in o n e -o n - o n e c o m p u t e r s e s s io n s a t s o m e t e a c h e r s ' o w n re s id e n c e . It w a s during th is tim e , w ith o u t t h e p r e s s u r e o f c la s s ro o m a c tiv itie s , t h a t s o m e t e a c h e r s s t a r t e d t o u n d e r s t a n d t h e v a lu e a d d e d t o th e i r in stru c tio n a l to o lb o x e s . For e x a m p le , b e f o r e t h e s u m m e r v a c a tio n , o n e firs t g r a d e 74 t e a c h e r h ad a v a g u e idea o f how t o tu rn on t h e c o m p u te r . But, a t her h o m e, a f t e r o n e h o u r d e m o n s tr a ti o n by t h e g r a d u a t e s t u d e n t , th is f irs t g r a d e t e a c h e r s u d d e n ly b e g a n w orking on h e r fir s t le sso n plan using M icrosoft W orks. T w o h o u rs later, s h e b e g a n p a s tin g M acPaint g ra p h ic s an d t h e n s t a r t e d d isc u ssin g t h e a d v a n t a g e s o f using H yperCard a n d P ageM aker fo r d e s k t o p publishing. By t h e e n d o f th e s u m m e r v a c a tio n s h e w a s able t o e ffe c tiv e ly u s e t h e M icrosoft W orks p ro g ra m t o w rite h e r l e t t e r s a n d p re p a r e g r a d e r e p o r t s h e e t s f o r h e r c la ss. Early e le c t r o n i c n e tw o rk in g : In fo rm a tio n s e r v i c e s . T he 1 9 9 1 / 9 2 sc h o o l y e a r s t a r t e d a n d K endon t e a c h e r s w e re e x c ite d to d is c o v e r w h a t t h e y could d o w ith a local a re a n e tw o rk (LAN) an d w ide a re a n e tw o rk (WAN) t o e n h a n c e in stru c tio n a n d p ro fe s sio n a l d e v e l o p m e n t p r o g ra m s . A f t e r c o n s u lta tio n w ith L ansing School D istrict, O ffice o f P ro fe ss io n a l D e v e lo p m e n t S ch o o ls, a n d t h e p e rs o n n e l o f c o m p u t e r s u p p o r t s e rv ic e s o f Michigan S t a t e University, t h e te c h n o lo g y g r o u p d e c id e d t o in tro d u c e Kendon t o th e w orld o f c o m p u t e r n e tw o rk in g . In le ss t h a n tw o w e e k s o f Fall te r m , 1 9 9 1 all t h e 8 M acintosh c o m p u t e r s in t h e sc h o o l building w e re i n t e r c o n n e c t e d t o fo rm a local a re a n e tw o rk a n d w ide a r e a n e tw o rk s , using 2 Farallon S t a r C o n tro lle rs. T h e n e tw o rk w a s e q u ip p e d w ith a L a serW riter p rin ter. T h e te c h n o lo g y g ro u p f o c u s e d on tw o im p o r ta n t in fo rm a tio n t e c h n o l o g i e s . Electronic mail. Every t e a c h e r w a s p ro v id ed w ith an e le c tr o n ic mail a c c o u n t o n t h e Michigan S t a t e U niv ersity IB M -3090 m a in fra m e c o m p u t e r . T h e c o n c e p t o f e le c tro n ic m e s s a g in g w a s d e m o n s t r a t e d a n d d is c u s s e d . T e a c h e r s h ad t h e o p p o r tu n ity t o c o r r e s p o n d w ith s o m e Michigan S t a t e U niversity fa c u lty . T h e p o t e n t i a l s re a liz e d w ith E lectronic-M ail w e r e g r e a t . For e x a m p le , t h e te le b r id g e m o d e m w ith six t e l e p h o n e lines g a v e t h e s t a f f an o p p o r tu n ity t o s h a r e d o c u m e n t s on t h e n etw o rk . From his office a t Michigan S t a t e U niversity, a p r o f e s s o r could p r e p a r e a d o c u m e n t on 75 his M acintosh a n d s e n d it t o b e p rin te d on th e L aserW riter l o c a te d in t h e K endon library t h a t could be in sta n tly s h a r e d a m o n g t e a c h e r s . Bulletin boards services (BBS). A s e c o n d a d v a n t a g e o f having a m o d e m an d a p h o n e line w a s t h e u se o f BBS. T h e IBM m a in fra m e runs a BBS w hich c o uld a c c e s s in fo rm a tio n fro m a w orldw ide n e tw o rk o f u s e r s . By e x p a n d in g t h e n o tio n o f Electronic-Mail, t h e e x p e rie n c e w ith BBS s h o w e d how e a s y a n d e ff ic ie n t it w a s f o r p e o p le fro m d i s t a n t lo c a tio n s t o e x c h a n g e in fo rm a tio n . S p e c ia liz e d individual a n d g r o u p a c tiv itie s . D e sp ite t h e gro w in g i n t e r e s t s o f K endon t e a c h e r s in te c h n o lo g y , t h e te c h n o lo g y t e a m rea liz ed t h a t t h e c o m p u t e r s in t h e building w e re n o t a d e q u a te ly u se d . T h e s u c c e s s o f s o m e few t e a c h e r s ' in d e p e n d e n t s t u d y s u c h as 1 9 9 1 S u m m e r s e s s io n s e n c o u r a g e d t h e sc h o o l principal a n d t h e g r a d u a t e s t u d e n t t o s e a r c h f o r new s t r a t e g i e s of s t a f f d e v e l o p m e n t . S o m e sp e c ia l individualized an d g r o u p p r o j e c ts w e re in tr o d u c e d in Fall 1 9 9 1 . T he g r a d u a t e s t u d e n t s t a r t e d t o in tro d u c e d if f e r e n t p r o g r a m s t o t e a c h e r s . For e x a m p le , t h e Reading S p e c ia list a n d t h e Librarian b e c a m e m o re i n t e r e s t e d in d e v e lo p in g a H yp erC ard s t a c k s t o a s s i s t children in c a te g o r iz in g b o o k s. O ne S p ecial E d u c a tio n t e a c h e r w a s also p a rtic u la rly i n t e r e s t e d in using S p r e a d s h e e t t o o rg a n iz e h e r s t u d e n t s ' g ra d e s . M icrosoft works. T h e t e a c h e r s ' c o n c e r n s a b o u t t h e inefficien t u s e o f t h e av ailable i n t e g r a t e d s o f t w a r e (i.e., w o rd p r o c e s s o r , s p r e a d s h e e t , d a t a b a s e m a n a g e m e n t , and c o m m u n ic a tio n built in MS W orks) b e c a m e a com pelling a r g u m e n t t o s e a r c h fo r new w a y s of o p tim iz in g t h e c a p a b ilitie s o f t h e p ro g ra m . While s o m e t e a c h e r s w e re i n t e r e s t e d in o rg a n iz in g th e i r s t u d e n t s ' g r a d e s , o t h e r s w e re m o re c o n c e r n e d w ith te a c h i n g ty p in g skills an d w o rd p ro c e s s in g . L ow er g ra d e -le v e l t e a c h e r s a t t e m p t e d t o u s e t h e p ro g ra m fo r draw ing. T h e g r a d u a t e a s s i s t a n t trie d t o a c c o m m o d a t e , a s m u ch as p o ssib le , t h e p a rtic u la r n e e d s o f e a c h t e a c h e r . Given t h e c o n s t r a i n ts 76 o f t h e g r a d u a t e s t u d e n t a n d t e a c h e r s ' tim e n o t all t e a c h e r s w e re e x p o s e d t o t h e s a m e a m o u n t o f learning a b o u t t h e n e w te c h n o lo g ie s a n d th e ir a p p lic a tio n s. How ever, m o s t t e a c h e r s had t h e o p p o r tu n ity t o e x p r e s s th e i r p a rtic u la r n e e d s a n d w ork on a solu tio n . The "Mini Com puter Laboratory" in the school library. A f t e r having w o rk e d t o g e t h e r clo sely fo r s e v e r a l m o n th s , t h e g r a d u a t e s t u d e n t a n d tw o Kendon t e a c h e r s ( t h e c u r r e n t n e tw o rk m a n a g e r s ) d e te r m in e d t o t r y s o m e th in g on a b ig g e r sc ale . Since b o th t e a c h e r s h a d c o n s id e r a b le k n o w le d g e in using M icrosoft W orks f o r w riting p r o j e c ts w ith th e ir 3 rd g r a d e r s , t h e y p r o p o s e d a g r o u p w riting a ctiv ity . T h e y d e s ig n e d a fo u r-w e e k p r o g ra m a im e d a t im proving t h e i r s t u d e n t s ' w ritin g skills using M ic ro so ft W orks. It w a s th e n d e c id e d t h a t all 8 M acin tosh m ic r o c o m p u te r s in t h e building w ould be b ro u g h t t o t h e library so t h a t tw o s t u d e n t s could w ork o n o n e c o m p u te r . T his fo u r -w e e k p ro g ra m f o c u s e d on ty p in g e diting , spell c h ec k in g , g ra p h ic d e s ig n w ith KidPix p ro g ra m , im p o rtin g p ic tu r e s o r g ra p h ic s in to w o rd p r o c e s s o r , a n d printing. Each m e e tin g in t h e la b o ra to ry l a s te d o n e hour. T h e tw o third g r a d e t e a c h e r s t e a m e d up t o help e a c h o t h e r during t h e la b o ra to ry s e s s io n s . T h e s e fe w t e a c h e r s g rad u a lly b e c a m e v a lu a b le r e s o u r c e o r s u p p o r t s t a f f f o r t h e e n ti r e scho ol. A f te r t h e fo u r-w e e k t r y period t h e c o m p u t e r s w e re r e t u r n e d t o t h e c la s s ro o m s . Kendon school: A learning center fo r the community. E very new s t e p in t h e d e v e l o p m e n t o f schoo l c o m m u n ity an d t h e p ro m o tio n o f m o d e rn te c h n o lo g y in s u p p o r t o f su c h d e v e l o p m e n t brings new c h a lle n g e s . Many K endon s t u d e n t s a re n o t e x p o s e d t o stim u la tin g learning e n v ir o n m e n t s o u t s i d e t h e s c h o o l building. Given social a n d financial c o n s t r a i n t s o f s o m e K endon fam ilies, t h e K endon te c h n o lo g y g r o u p d e c id e d t o e x p a n d its te c h n o lo g ic a l in n o v atio n p r o g ra m s t o t h e c o m m u n ity a t large. T hus, it w ould h a v e b e e n an o p p o r tu n ity f o r t h e p a r tic ip a n ts t o learn how t o u s e d i f f e r e n t c o m p u t e r p r o g r a m s su c h a s w ord p ro c e ss in g , h o u s e h o ld b u d g e tin g , 77 a n d d a t a b a s e m a n a g e m e n t . Such a c tiv itie s w e re i n te n d e d t o a t t r a c t K endon p a r e n t s a n d c o m m u n ity m e m b e r s t o form al sc h o o l a ctiv itie s in a w a y o f d ire c tly o r in directly e n g a g in g t h e m in th e i r c h ild re n 's in an d o u t o f sc h o o l leering a s s ig n m e n ts . R e fle c tio n s o n P h a s e II T e a c h e r 's prior te c h n o lo g y e x p e r ie n c e , in se rv ic e trainin g, beliefs, a n d e x p e c t a t i o n s play an im p o r t a n t role in h e r o r his a d o p tio n o f te c h n o lo g ic a l in n o v atio n s. Following t h e e n th u s ia s m g e n e r a t e d in p h a s e I an d e n c o u r a g e m e n t re c e iv e d fro m t h e fifth g r a d e t e a c h e r , a fe w t e a c h e r s d e c id e d t o give a tr y t o t h e s e te c h n o lo g ic a l in n o v a tio n s in th e i r c la s s ro o m s , d e s p i t e t h e f a c t t h a t th e y h a d v e ry little k n o w le d g e in te c h n o lo g y . T h e s e e a rly a d o p te r s , t h e r e f o r e , to o k th is d e cisio n on t h e b a sis o f v o lu n ta rism , e n th u s ia s m , belief, a n d p e rs o n a l i n te r e s t. T h e s p r e a d o f t h e in n o v a tio n s req u ire d re o rg a n iz a tio n o f school c u ltu r e in o r d e r t o c o p e w ith t e a c h e r s ' f r u s t r a t i o n s a n d c o n c e rn s . T he sc h o o l te c h n o lo g y g ro u p h a d t o p a y sp ecial a t t e n t i o n t o s t a f f d e v e l o p m e n t an d te c h n ic a l s u p p o r t s y s t e m s . T h e t e m p o r a r y o n e -o n o n e t e c h n o lo g y a s s i s t a n c e in t h e c la s s ro o m s , sm all g ro u p te c h n o lo g y se s s io n s , a n d S u m m e r te c h n o lo g y in d e p e n d e n t s t u d y o f f e r e d by o u ts id e a g e n t s p o s e d c h a lle n g e s t o m a n y K endon t e a c h e r s a s t o e i t h e r a d o p t o r r e j e c t t h e te c h n o lo g ic a l in n o v a tio n s. O ne im p o r t a n t o b s e r v a tio n t h a t c h a r a c t e r i z e s e a rly te c h n o lo g y a d o p tio n p r o c e s s a t K endon w a s "idea sharin g " s t r a t e g y a m o n g p e e rs. T h e c o o p e r a tiv e t e a c h in g a n d learning a p p ro a c h e s , w ith re g a rd t o te c h n o lo g y , a d o p t e d by t w o 3 rd g ra d e t e a c h e r s s e r v e d a s a s p rin g b o a rd t o t h e in n o v a tio n s p ro c e s s . T h e r e c o n s t i tu t i o n o f t h e te c h n o lo g y g r o u p t o include t h e s e tw o e arly a d o p t e r s w a s s e e n a s an i m p o r t a n t d e c isio n t o s p r e a d t h e in n o v atio n s. T h e s e e a rly a d o p t e r s o f c la s s ro o m te c h n o lo g y a p p lic a tio n s had t o s h a r e c o m p u t e r s w ith o t h e r t e a c h e r s w ho h a d e a rlie r o n re c e iv e d c o m p u t e r s th r o u g h t h e D istric t's g r a n t fo r " C la s sro o m o f T o m o rro w " p ro je c t. In f a c t, a s s o m e o f t h e s e t e a c h e r s w a n t e d t o k e e p th e 78 c o m p u t e r s fo r lo n g er p e rio d o f tim e , t h e r o ta tio n s t r a t e g y slow ed d o w n t h e r a t e o f a d o p tio n . D e sp ite t h e in c re a s e in n u m b e r of c o m p u t e r s in t h e schoo l t o 11, it w a s critical a t th is s t a g e t o build t e a c h e r s ' c o n fid e n c e an d t r u s t a b o u t t h e inn ovations. T h e o u ts id e a g e n t s h ad t o te m p o r a r y e x p lo re a w ide v a rie ty o f a c tiv itie s w ith all t e a c h e r s . All t h e 8 M acin to sh m ic r o c o m p u t e r s w e r e t e m p o r a r y in sta lle d in t h e sc h o o l library t o fo rm a mini la b o ra to ry . Having e x p o s e d t e a c h e r s t o new p ro g r a m s , n e tw o rk in g a c tiv itie s , a n d c o o p e r a t i v e p r o j e c t s in th is mini c o m p u t e r la b o ra to ry , t h e y b e g a n t o realize t h e p o t e n t i a l s o f t h e s e to o ls , b u t th e ir in v o lv e m e n t w a s still low. New te a c h in g a n d learning s t y l e s b e g a n t o e m e r g e a s a re s u lt o f t h e s e te c h n o lo g ic a l in n o v atio n s. For in s ta n c e , t e a m te a c h in g a n d sm all g r o u p w riting p r o j e c t s in t h e mini c o m p u t e r la b o r a to r y p r a c tic e d by t h e 3 rd g r a d e t e a c h e r s and s t u d e n t s , during t h e fourw e e k pilot p ro je c t, s t a r t e d t o s h ift t h e "individual" t o "g ro u p " in s tru c tio n a l p r o c e s s e s in t h e s e c la s s ro o m s . T h e s e n e w e x p e r i e n c e s b e g a n t o s p r e a d a c r o s s g r a d e levels an d m an y t e a c h e r s s t a r t e d to. g e t i n t e r e s t in t h e te c h n o lo g y . Of c o u rs e , th is p h a s e laid g ro u n d s fo r t e a c h e r - c e n t e r e d a p p r o a c h t o t h e im p le m e n ta tio n . During th is p h a s e , t h e sch ool still n e e d e d m o re e q u ip m e n t, e x te r n a l a g e n t s w e re t h e p iv o t o f t h e in n o v atio n s, a n d s t u d e n t c e n t e r e d a p p r o a c h w a s still m a in ta in e d . All t h e s e is s u e s in d ic a te d t h a t t h e s u s ta in a b ility o f t h e in n o v a tio n s w a s still q u e s t io n a b le . H ow ever, d e m o n s t r a t i o n o f p e rs o n a l an d p r o fe s s io n a l i n t e r e s t s a n d skills a c q u ir e d fr o m t h e o u t s i d e a g e n t s a s well a s le a d e rs h ip role p lay e d by t h e s e e a rly a d o p t e r s w a s an indication o f g ra d u a l s u s ta in a b ility o f t h e in n o v a tio n s . P h a s e III: Individual a n d C lass P r o j e c t s w ith Early M ajority A d o p t e r s During t h e Fall T erm , 1 9 9 2 , t h e te c h n o lo g y g ro u p s t u d i e d th e s t a t u s o f t h e sc h o o l a n d its te c h n o lo g ic a l role in L ansing School D istrict, e sp e c ia lly a s a m o d e l fo r L ansing Public S ch o o ls. From a 79 s y n t h e s i s o f t h e in c e n tiv e s and p o te n tia ls g e n e r a t e d b y t h e sc h o o l principal an d s o m e few t e a c h e r s , t h e schoo l s e t up n e w g o a ls t h a t c ould e f f e c tiv e ly r e s p o n d t o K endon te c h n o lo g y vision a s well a s an a c tio n plan t h a t p ro v id ed sp ecific t a s k s fo r t h e 1 9 9 2 / 9 3 schoo l y e a r. T h e tw o b ro a d g o a ls w e re to: 1. R einforce "A ctive, C o o p e ra tiv e , Individualized, a n d Interd iscip lin ary L earning" th r o u g h t h e u se o f s t a n d ­ a lo n e c o m p u t e r s a n d e le c tr o n ic n e tw o rk in g . 2. F o cus on novice te c h n o lo g y u s e r s t o im pro ve th e ir basic skills in s o f t w a r e a p p lic a tio n s s u c h a s W ord P ro c e s sin g , S p re a d S h e e t, D a ta b a s e M a n a g e m e n t, P rintsho p, a n d HyperCard. T h e t e c h n o lo g y g ro u p , no w c o m p o s e d o f tw o u n iv e rs ity c o lla b o ra to rs (including m y se lf), t h e sc h o o l principal, a n d tw o K endon t e a c h e r s , d e c id e d o n w h a t t h e t e a c h e r s could d o w ith t h e e x is tin g c o m p u te r s , n e w w a y s o f fa c ilita tin g t e a c h e r s ' c o m p u t e r c o m p e t e n c y t h a t would d ire c tly help t h e m im p ro v e in s tru c tio n in t h e c la s s ro o m s , a n d how b e s t t h e g r a d u a t e a s s i s t a n t s could a d ju s t th e ir s c h e d u le t o m e e t w ith e a c h t e a c h e r 's train in g tim e . T h e s c h o o l principal r e q u e s t e d all t e a c h e r s t o sign up fo r c o m p u t e r c o m p e t e n c y training a s p a r t o f t h e PDS p ro g ra m . Six novice ( te c h n o lo g y ) t e a c h e r s sig n e d up fo r t h e training. Having c o n d u c t e d an inform al n e e d s a s s e s s m e n t , w e id en tifie d sp e c ific n e e d s a n d tim e c o n s t r a i n t s o f e a c h t e a c h e r . We e s t a b l is h e d p rio rities a n d d e v e lo p e d a w orking plan fo r e a c h t e a c h e r in o r d e r t o o p tim iz e t h e train ing periods. T h e t e a c h e r c o m p e t e n c y tra in in g a c t iv i t ie s m ainly f o c u s e d on h a n d s -o n a c tiv itie s . T h e s e included c o n n e c tin g t h e d e v ic e s t o g e t h e r (k e y b o a rd , m o u s e , m on ito r, c o m p u te r , an d p rin te r), sw itc h in g on a n d o ff t h e c o m p u t e r , c re a tin g o r o p e n in g files fro m t h e h a rd a n d flo ppy disks, a n d running d if f e r e n t p r o g ra m s . S o m e s p e c ia liz e d c o m p u t e r a c tiv itie s c o n ti n u e d w ith s o m e individual t e a c h e r s . O ne g r a d u a t e s t u d e n t a s s i s t e d tw o 2 n d g r a d e t e a c h e r s in th e ir c la s s ro o m s t h r o u g h o u t t h e w hole sc h o o l y e a r . A c tiv itie s in t h e s e c l a s s e s w e r e s t u d e n t - c e n t e r e d . One m ajo r c o n c e rn w ith t h e s e tw o 80 c la s s e s w a s s t u d e n t c o m p u t e r c o m p e t e n c y training. T h e g oal w a s t o t e a c h s t u d e n t s t o a c q u ire d e c la ra tiv e an d p ro c e d u ra l k n o w le d g e in c o m p u t e r te c h n o lo g y . In th is c o n te x t, c o m p e te n c y m e a n s b e ing able t o sw itc h on a c o m p u te r, in se rt a p r o p e r disk, run t h e p ro g ram , m ak e a p rin t o u t, a n d sw itch o ff t h e c o m p u t e r w ith o u t any a s s i s t a n c e . A f te r t h r e e w e e k s o f training, t h e y w e re c o m f o rta b ly ab le t o id e n tify v a rio u s p a r t s a n d f u n c tio n s o f m ic r o c o m p u te rs . For e x a m p le , t h e y could easily id entify an d u se t h e k e y b o a rd , t h e m o n ito r, m o u s e , c o m p u te r , a n d t h e printer. In ad d itio n t o t h e d e c la r a tiv e kn ow led g e, t h e y d e v o t e d m o s t o f th e ir tim e on h a n d s-o n p r a c t ic e w ith c o m p u t e r s . As a r e s u lt o f th is e x p e r ie n c e a n d e n th u s ia s m a b o u t th is new w riting to o l, o n e c la ss d e c id e d t o e s ta b lis h a c la s s " N e w s le tte r " . T h e c la s s t e a c h e r d e v e lo p e d a s t r a t e g y t h a t allowed h e r s t u d e n t s t o w rite s t o r i e s b a s e d on t h e i r e x p e rie n c e , i n t e r e s t s , a c tio n s , im a g in atio n s, a n d o b je c ts . T h e s t o r i e s w e re e d it e d e i t h e r by t h e c la s s t e a c h e r o r in s o m e c a s e s by th e ir p a r e n ts . On Fridays, t h e s t u d e n t s w r o t e th e i r s t o r i e s using M icrosoft W orks, w ith t h e a s s i s t a n c e o f t h e g r a d u a t e s t u d e n t . T h e y easily e d it e d th e i r s c r ip ts on t h e s c r e e n individually o r in small g r o u p s b e fo r e printing. Each s t u d e n t p r o d u c e d tw o h a rd c o p ie s e v e ry w eek: o n e fo r t h e c la ss n e w s l e t t e r a n d t h e o t h e r fo r his o r h e r p a re n ts . T o w a rd s t h e e n d o f t h e Spring s e m e s t e r , t h e s t u d e n t s w r o te an a v e r a g e o f t h r e e s to r ie s . M ost o f t h e s t u d e n t s w ho initially s t a r t e d w ith o n e p a g e s t o r y m a d e a re m a rk a b le p ro g re s s, writing u p t o tw o p a g e s . Few s t u d e n t s w r o te up t o t h r e e o r fo u r p a g e s . S o m e p a r e n t s h e lp e d th e i r children t o c o m p o s e t h e s to r ie s a t h o m e a n d r e q u e s t e d t h e m (child ren ) t o ty p e t h e m on t h e c o m p u t e r an d print o u t hard c o p ie s in sc h o o l. In t h e o t h e r 2 n d g r a d e c la ss ro o m , s t u d e n t s u s e d a rith m e tic s o f t w a r e t o learn how m o n e y is b eing u se d . T h e s t u d e n t s w o rk e d in g r o u p s o f tw o . By t h e e n d o f Spring s e m e s t e r s t u d e n t s in th is c la ss w e re a b le t o id e n tify d i f f e r e n t d e n o m in a tio n s a n d th e i r v a lu e s. With 81 th is s o f t w a r e , s t u d e n t s e n g a g e d in a d d itio n , s u b t r a c t io n , m u ltip lic a tio n , a n d f r a c t io n p ro b le m s. A n o th e r te c h n o lo g y p r o je c t w a s m o re t e a c h e r - c e n t e r e d . I w o rk e d c lo s e ly w ith f o u r t e a c h e r s in t h e follow ing a r e a s ( s o f t w a r e a p p lic a tio n s ): W ord P ro c e ssin g , S p r e a d s h e e t , P rin tsh o p . Due t o c o n flictin g s c h e d u le a m o n g t e a c h e r s , o n e - o n - o n e tra in in g p ro g ra m w a s d e v e lo p e d . With t h e P rin tsh o p p ro g ra m , I a s s i s t e d t h e schoo l principal t o learn how t o u se t h e built-in g ra p h ic s, s o m e im p o r te d g rap h ic s, a n d m a k e b a n n e rs , signs, a n d l e t t e r h e a d s . T h e t e x t p ra c tic e w ith th is p ro g ra m g a v e u s t h e o p p o r tu n ity t o review s o m e basic skills in w o rd p r o c e s s in g s u c h a s e n te r in g c h a r a c t e r s , c u ttin g , p a s tin g , d e le tin g , f o r m a t ti n g , sa v in g , retrie v in g , a n d p rinting d o c u m e n ts . A t t h e e n d of t h e school y e a r, s h e u se d t h e p ro g ram t o p r o d u c e 3 0 0 " C e r tif ic a te s o f A w ard s" t o t h e sc h o o l a t h l e t e s . O ne 1 s t g r a d e t e a c h e r and t h e sc h o o l librarian w e re i n t e r e s t e d in learning a b o u t c o m p u t e r s in g e n e ra l a n d w o rd p ro c e s s in g in p a rticu la r. We w e n t th r o u g h t h e s t e p s o f w riting a l e t t e r o r c re a tin g a d o c u m e n t. T h e y p r a c tic e d ty p in g , e d itin g, f o r m a ttin g , spell check ing, saving, a n d printing a d o c u m e n t. Having c o m p l e t e d t h r e e s e s s io n s , t h e 1 s t g r a d e t e a c h e r s t a r t e d w riting m e m o s f o r h e r c h u rc h a c tiv itie s . T h e librarian a lso s t a r t e d w riting h e r p e rs o n a l w e ek ly r e p o r t s w ith c o m p u t e r . A t t h e l a t t e r p a r t of Spring t e r m , sh e d e v e lo p e d i n t e r e s t in c r e a tin g an e le c tro n ic d a t a b a s e f o r t h e sc h o o l lib r a r y . In o n e 4 t h g r a d e c la ss ro o m , I a s s i s t e d o n e t e a c h e r t o e ffe c tiv e ly u se s p r e a d s h e e t in MS W orks t o c r e a t e a g r a d e book, discipline, a n d a n a t t e n d a n c e r e c o r d s f o r h e r c la ss. T h e p r a c tic e involved: c r e a tin g a n e w a n d o p e n in g an e xisting s p r e a d s h e e t , e n te r in g a n d c h a n g in g t e x t , v alues, a n d fo rm u la e , c o p y in g a n d m oving cell c o n t e n t s , nam ing, saving, an d printing a s p r e a d s h e e t . A t t h e e n d o f Spring te r m , 1 9 9 3 s h e w a s v e ry h a p p y t o realize how t h e p ro g ra m h e lp e d h e r t o c a lc u la te t h e "T otals, A v e ra g e s, an d P e r c e n t a g e s " o f h e r s t u d e n t s ' g r a d e s a s well a s view ing t h e g rap h ical r e p r e s e n t a t i o n s o f t h e s t u d e n t s p r o g r e s s in d i f f e r e n t c o n t e n t a re a s . 82 In a d d itio n t o t e a c h e r - c e n t e r e d a c tiv itie s , I a s s i s t e d s t u d e n t s in th is c la s s t o u s e s o m e s o f t w a r e p r o g ra m s su c h as Sim City, M a th b la ste r, Kids Pix, a n d O nce Upon a Tim e fo r w riting p r o j e c ts and m a t h e m a t i c s p ro b le m solving. For e x a m p le , w ith g ra p h ic s su c h a s th e sun, m oon, an d h o u s e s in "O nce Upon a Tim e" p ro g ram , s t u d e n t s w e re able t o c r e a t e s h o r t s to r ie s and t y p e t h e m on t h e c o m p u te r. Also, w ith t h e M a th b la ste r, t h e y did s o m e a rith m e tic p ro b le m solving o n t h e c o m p u t e r su c h a s a d d itio n s, s u b t r a c t io n s , d e cim a ls, a n d m u ltip lic a tio n s . K endon G ra n t P roposal. In 1 9 9 2 - 1 9 9 3 sc h o o l y e a r, Kendon s c h o o l s u b m i t t e d a p ro p o sa l t o t h e School D istrict r e q u e s tin g 4 0 M a cintosh m ic r o c o m p u te r s t o s u p p o r t t h e f a c u l ty ’s e f f o r t s to w a rd s a cc o m p lish in g t h e te c h n o lo g y vision. T he sc h o o l r e q u e s t e d 3 c o m p u t e r s f o r e a c h c la s s ro o m a n d o n e file s e r v e r , all o f which had t o b e i n te r c o n n e c t e d t o fo rm a local a re a n e tw o rk t o fa c ilita te s h a r e d u s e o f s o f t w a r e a n d c r o s s - c la s s r o o m c o lla b o ra tio n . This would h a v e allow ed s t u d e n t s t o u se t h e c o m p u t e r s individually o r in pairs d uring re g u la r c la s s ro o m tim e . O ne s tip u la tio n o f t h e p ro p o sa l w a s t h a t t h e c o m p u t e r s w ould rem ain in t h e c la s s ro o m s . W h a t th is a r r a n g e m e n t did n o t fa c ilita te w a s t h e u se o f c o m p u t e r s f o r large g r o u p in stru c tio n t h a t involved m an y s t u d e n t s in te r a c tin g w ith c o m p u t e r s a f t e r e a c h p r e s e n t a t i o n o r t e a c h e r d e m o n s tr a ti o n . For e x a m p le , t h e r e a re a ra n g e o f th o u g h tfu lly d e s i g n e d p r o g r a m s fo r m a t h e m a t i c s , social s t u d i e s , a n d s c ie n c e p ro g r a m s t h a t req u ire large g ro u p s o f s t u d e n t s t o e x p lo re d a ta , m a n ip u la te v a ria b le s, m a k e an d t e s t h y p o t h e s e s , a n d p r o c e s s large a m o u n t s o f inform ation, e tc ., o n t h e c o m p u te r. T h e s e kinds o f g ro u p a s s i g n m e n t s re q u ire a c o m p u t e r facility su c h a s a c o m p u t e r te a c h in g la b o ra to ry t h a t c o uld a c c o m m o d a t e c la s s e s o f 3 0 s t u d e n t s a t a tim e . S u m m e r p r o g r a m . During t h e S u m m e r v a c a tio n , m y c o lle a g u e (i.e., o t h e r g r a d u a t e a s s i s t a n t ) an d I v o lu n te e r e d t o w ork w ith any i n t e r e s t e d t e a c h e r during t h e S u m m e r v a c a tio n o f 1 9 9 3 . O n e -o n -o n e 83 w e ek ly c o m p u t e r s e s s io n s w e re s c h e d u le d w ith a fe w t e a c h e r s w ho sig n e d up. T h e schoo l allow ed t h e s e t e a c h e r s a n d o t h e r s t o t a k e th e ir c o m p u t e r h o m e. We f o c u s e d t h e training on e a c h t e a c h e r 's p erso n al n e ed s. R e fle c tio n s o n P h a s e III T he p a c e of a d o p tio n p e rc e iv e d in t h e 1 9 9 2 / 9 3 sc h o o l y e a r w a s relatively slow . This n e c e s s i t a t e d n e w a p p r o a c h t o t h e im p le m e n ta tio n s t r a t e g i e s . A n u m b e r o f issu e s h a d t o b e rev isited by t h e s c h o o l s y s t e m t o e n s u r e a c tiv e p a rtic ip a tio n o f t e a c h e r s . More im p o rta n tly , th is re q u ire d e n g a g in g e v e r y t e a c h e r in all te c h n o lo g y d isc u ssio n s a n d t e a c h e r - c e n t e r e d a p p ro a c h had t o b e a d o p te d . This s h if t o f i m p le m e n ta tio n s t r a t e g i e s implied t h a t s t a f f d e v e l o p m e n t a n d te c h n ic a l s u p p o r t s t r a t e g i e s n e e d e d sp e cia l e m p h a s is in o rd e r t o k e e p t e a c h e r s ' c o n fid e n c e an d t r u s t a b o u t t h e in n o v atio n s. T h e e m e r g e n c e o f t e a c h e r - c e n t e r e d a p p ro a c h w a s g r e e t e d with m o re t e a c h e r p a rtic ip a tio n in te c h n o lo g y p r o g ra m s an d a ctiv itie s. With t h e s e c h a n g e s t e a c h e r s b e g a n t o a s s u m e new te c h n o lo g y roles in t h e sc h o o l. For e x a m p le , all m a jo r te c h n o lo g y d e c isio n s w e re t a k e n by t e a c h e r s in s te a d o f t h e te c h n o lo g y g ro u p . A t th is p h a se , t e a c h e r s b e g a n t o c o n s o lid a te id e a s a n d e x p e r tis e , t h u s indicating t h a t t h e i m p le m e n ta tio n p r o c e s s w a s m oving g rad u a lly fro m individual t o sm all g ro u p , a n d th e n t o larg e g ro u p a c tiv itie s. T he s p e c ia liz e d individual a n d sm all g r o u p a c tiv itie s b y s o m e novice te c h n o lo g y t e a c h e r s s e e n in 1 9 9 2 / 9 3 sch ool y e a r m a y explain th e t e a c h e r s ' re n e w e d e a g e r n e s s a n d c o m m i tm e n t t o K endon m ission s t a t e m e n t a n d te c h n o lo g y vision a n d how wide t h e te c h n o lo g y w as b eing s p r e a d in t h e c la s s ro o m s . In o t h e r w o rds, K endon te c h n o lo g y im p le m e n ta tio n p r o c e s s h a s follow ed " b o t to m - u p " a p p ro a c h . C o n c ern in g c la s s r o o m d y n a m ic s , t h e t e a c h e r s ' a c tiv e p a rtic ip a tio n in t e c h n o lo g y p ro g r a m s a n d th e i r a c q u ir e d d e c la r a tiv e k n o w le d g e s e r v e d a s vehicle fo r t h e m t o provide g u id a n c e t o s t u d e n t learning a b o u t t h e t e c h n o lo g y a n d e f f e c tiv e ly o r g a n iz e c la s s ro o m 84 in s tru c tio n . T h e f a c t t h a t s t u d e n t - c e n t e r e d a p p r o a c h w a s still m a in ta in e d , b o th d is c o v e ry an d g u id ed learning w e re v e ry c o m m o n in K endon c la s s ro o m s . T he c o m b in a tio n o f t h e s e t w o in stru c tio n a l p r o c e s s e s s h i f t e d s t u d e n t - t e c h n o l o g y i n te r a c tiv e p r o c e s s t o a s itu a tio n in w hich t e c h n o lo g y only s e r v e d a s a v ehicle fo r c la s s ro o m in s tr u c tio n . T h a t is, in s tru c tio n a l p r a c t i c e s w e r e m o re o f t e a c h e r t e c h n o l o g y - s t u d e n t in te r a c t iv e p r o c e s s e s . A t th is im p l e m e n ta t io n p h a s e , e x te r n a l a g e n t s still in itia te d a n d s u p p o r t e d m a n y c la s s te c h n o lo g y a c tiv itie s. T h e s e a c tiv itie s w e re m ainly c e n t e r e d on s t u d e n t s a n d p rac tic ally no new e q u ip m e n t w a s r e c e iv e d t o a t t r a c t t e a c h e r a c tiv e p a rtic ip a tio n . All t h e s e f a c t o r s im plied t h a t t h e in n o v a tio n s w e r e still n o t s u s ta in a b le . H ow ever, t h e t e a c h e r s r e q u e s t fo r a d ditio nal c o m p u t e r s fro m t h e School D istrict t o s u p p o r t te c h n o lo g y vision, r e o r g a n iz a tio n o f t h e s c h o o l c u ltu re , m a s s p a rtic ip a tio n o f n ov ice t e c h n o lo g y t e a c h e r s , a n d t h e c o n tin u e d s u p p o r t fro m t h e un iv ersity , t o large e x t e n t , im plied t h a t t h e in n o v a tio n s w ould grow . P h a s e IV: S c h o o lw id e I m p le m e n t a t i o n w ith L a te M ajority A d o p t e r s T h e 1 9 9 3 / 9 4 sch ool y e a r m a rk e d a tr e m e n d o u s c h a n g e in th e h is to ry o f K end on te c h n o lo g y im p le m e n ta tio n p r o g ra m s o v e r t h e p a s t f o u r y e a r s , p a rtic u la rly in e q u ip m e n t, s t a f f d e v e l o p m e n t , in stru c tio n , a n d g e n e ra l p e r c e p t i o n s o n t h e d y n a m ic s o f t h e school s y s t e m . As p a r t o f t h e s t r a t e g i c planning fo r t h e p ro m o tio n o f e f f e c t i v e u s e s o f t h e n e w c o m p u t e r s in t h e curriculum , t e a c h e r s ' n e e d s a n d c o n c e r n s re c e iv e d sp ecial a t t e n t i o n fro m t h e te c h n o lo g y grou p. During t h e fir s t w e e k o f t h e sc h o o l y e a r, Fall 1 9 9 3 , Kendon f a c u lty a n d t w o Michigan S t a t e U niversity g r a d u a t e s t u d e n t s c o n d u c t e d a n e e d s a s s e s s m e n t a n d s e t priorities fo r t h e kinds o f training, s o f t w a r e , a n d o t h e r te c h n o lo g y s u p p o r t s e r v ic e s n e e d e d fo r t h e i m p le m e n ta tio n o f t h e sc h o o lw id e c o m p u t e r a p p lic a tio n s in t h e c la ssro o m s. 85 A t t h e beginning o f 1 9 9 3 / 9 4 school y e a r, Kendon school r e c e iv e d a D istrict g r a n t o f 4 0 c o m p u t e r s . This initially p ro v id ed th e s c h o o l w ith 3 c o m p u t e r s fo r e a c h c la s s ro o m a n d 1 file s e rv e r. All t h e s e c o m p u t e r s w e re i n te r c o n n e c t e d t o fo rm a local a re a n e tw o rk (LAN) a n d w ide a re a n e tw o rk (WAN), replacing t h e ex istin g n e tw o rk c o n fig u ra tio n . T h e n e e d s fo r train in g p r o g ra m s w e re id en tified, su c h a s basic in tro d u c tio n t o t h e h a rd w a re (M acin to sh ) a n d new s o f t w a r e fo r b o th t e a c h e r s a n d s t u d e n t s . Training p ro g ra m s w e re o r g a n iz e d a c c o rd in g t o individual a n d / o r g r o u p n e e d s . Two 5 t h g r a d e t e a c h e r s , m e m b e r s o f t h e te c h n o lo g y grou p, w e re d e s i g n a t e d by t h e t e a c h e r s th e m s e lv e s a s t h e s c h o o l- b a s e d n e tw o rk m a n a g e rs . T h e y a t t e n d e d 8 -w e e k n e tw o rk m a n a g e m e n t a n d te c h n o lo g y train ing s e s s io n s o f f e r e d by L ansing School D istrict. T h r o u g h o u t t h e Fall t e r m o f 1 9 9 3 all t h e t e a c h e r s p a rt i c i p a te d in t h e s c h o o l's s h o r t t e r m a n d long t e r m te c h n o lo g y inservice p ro g ra m s . T h e s e p r o g r a m s w e re c o o r d in a te d by t h e tw o Michigan S t a t e U niversity g r a d u a t e s t u d e n t s a n d t h e new n e tw o rk m a n a g e r s . C o n c e rn in g s o f t w a r e s e l e c ti o n f o r c la s s r o o m a p p lic a tio n s , e a c h t e a c h e r d e s c r ib e d t h e v a rio u s w a y s an d sp e c ific c o n t e n t a r e a s in which he o r s h e e x p e c t e d t o u se c o m p u t e r p r o g ra m s t o s u p p o r t c la s s r o o m in s tru c tio n . T h e s e le c tio n c rite rio n h a d t o c o n f o r m w ith L ansing S chool D is tric t's t e c h n o lo g y s p e c if ic a tio n s a s s p e c if ie d in Lansing School D istrict Curriculum Guide, 1 9 9 3 / 1 9 9 4 . B a se d on t h e local n e e d s o f K endo n t e a c h e r s , t h e n e tw o rk m a n a g e rs , w ith t h e a s s i s t a n c e o f tw o Michigan S t a t e U niversity g r a d u a t e s t u d e n t s , id e n tifie d a p p r o p r i a te s o f t w a r e p r o g r a m s fo r all g r a d e lev e ls an d a c r o s s d iscip lines. T h e s e l e c ti o n an d p u r c h a s e s c h e m e s w e r e lim ited by t h e f u n d s available. In 1 9 9 3 / 9 4 sc h o o l y e a r, t h e r e w e re five p r o g ra m s on t h e n e tw o rk : MS W orks 3 .0 ; HyperCard Player; M acintosh Basics; Kid W orks 2; T h e Writing C e n te r; T e a c h T e x t; an d Play Room. 1. C om puter Laboratory Development. As t h e train ing a d v a n c e d a n d t h e c o n c e p t o f "critical m a s s " b e g a n t o gain full m o m e n tu m , t h e t e a c h e r s p e rc e iv e d t h e n e e d fo r m o re "h a n d s -o n " 86 a c tiv itie s fo r b o th s t u d e n t s an d t e a c h e r s s o a s t o b e c o m e a c tiv e u s e rs o f c o m p u te r s . In view o f th is t h e idea o f d e v e lo p in g a M acintosh C o m p u te r L a b o ra to ry e m e r g e d . T he te c h n o lo g y group, in c o n s u lta tio n w ith Kendon t e a c h e r s , a d d r e s s e d a m e m o ra n d u m t o Lansing School D istrict. In t h e m o n th o f N o v em b er, r e p r e s e n t a t i v e s fro m t h e S chool D istrict a n d Michigan S t a t e U niversity c o lla b o r a to rs and K endon f a c u lty m e t t o talk a b o u t t h e im plications o f t h e la b o r a to r y on in s tru c tio n a s well a s te c h n ic a l is s u e s involved. As a re s u lt o f th is m e e tin g , a form al p ro p o sa l w a s s e n t t o L ansing School D istrict fo r a c o m p u t e r la b o ra to ry . In t h e m o n th o f D e c e m b e r, 1 9 9 3 p e rm iss io n w a s g r a n t e d b y Lansing School D istrict t o w ith d ra w o n e c o m p u t e r fro m e a c h c la ss ro o m . In t h e s e c o n d w e e k o f J a n u a ry , 1 9 9 4 a M acin to sh c o m p u t e r t e a c h in g la b o r a to r y o f 1 5 c o m p u t e r s w a s e s ta b lis h e d . C urrently , t h e 1 5 c o m p u t e r s a re " s ta n d - a lo n e s " . In w in te r a n d Spring t e r m s of 1 9 9 4 t h e la b o r a to r y w a s e x te n s iv e ly u s e d t o s u p p o r t t h e c la s s ro o m in s tru c tio n . All t h e t e a c h e r s s e n t th e ir s t u d e n t s t o u s e t h e la b o r a to r y t o c o m p l e m e n t t h e c la s s r o o m a c tiv itie s. T hus, t h e la b o r a to r y w a s highly c o n s id e r e d a s an e x te n s io n o f t h e c la ss ro o m s . T he m ain p ro g r a m s u s e d in t h e la b o r a to r y du ring 1 9 9 3 / 9 4 fo r in s tru c tio n w e re Kid W orks 2 (M ultim edia) a n d MS W orks 3 .0 . T he Kid W orks 2 w a s t h e p ro g ra m u s e d m o s tly by all t h e g r a d e levels fo r rea d in g , w riting, a n d painting skills. T h e 3rd, 4 th , a n d 5 t h g r a d e s t u d e n t s eq ually u s e d t h e MS W orks f o r t h e i r w riting p r o j e c ts . During t h e la b o r a to r y s e s s io n s , s t u d e n t s w o rk e d individually o r in g r o u p s o f tw o . E x c e p t fo r t h e t w o n e tw o rk m a n a g e r s (i.e., 5 th g r a d e t e a c h e r s ) , all t h e t e a c h e r s r e c e iv e d ( te c h n ic a l) a s s i s t a n c e fro m t h e g r a d u a t e s t u d e n t s d uring t h e la b o r a to r y s e s s io n s a n d w e re o f t e n a s s i s t e d by t h e t e a c h e r s p e c ia lis ts . T h e t e a c h e r s a lw ay s w e re re q u ire d t o c o m e t o t h e la b o r a to r y w ith p r e p a r e d learning o b je c tiv e s a n d g r a d u a t e a s s i s t a n t s w e r e t h e r e only t o give te c h n ic a l s u p p o r t. 2. Telecom m unication In Education. In a d d itio n t o reg u lar c la s s ro o m a n d la b o r a to r y te c h n o lo g y a p p lic a tio n s , t h e s c h o o l e s t a b l is h e d a te le c o m m u n ic a tio n p r o je c t t o s u p p o r t t h e K endon 4 t h 87 Grade-C.A .S.E C re d it Union P a rtn e rsh ip V e n tu re . In t h e m o n th o f March, 1 9 9 4 a w o r k s ta tio n of o n e IBM c o m p u t e r ( P S / 2 ) , o n e m onitor, o n e m o d e m , a n d o n e p r in te r w a s installed in e a c h o f t h e tw o 4 t h g r a d e c la s s ro o m s . T h e f i r s t e le c tro n ic c o m m u n ic a tio n o r b u s in e s s t r a n s a c ti o n b e g a n in mid March, 1 9 9 4 . This s y s t e m p e r m i tt e d t h e 4 t h g r a d e s t u d e n t s t o a c c e s s t h e C re d it Union d a t a b a s e fo r financial in fo rm a tio n . Looking t o t h e f u t u r e . In p u rsu it o f lo n g -te rm t e c h n o lo g y g o als a n d e n s u rin g c o n tin u e d e f f ic ie n t a n d e f f e c t i v e a p p lic a tio n s , t h e sc h o o l p lan s t o u s e t h e following s t r a t e g i e s du ring t h e 1 9 9 4 - 1 9 9 5 sc h o o l y e a r. 1. T w o MSU g r a d u a t e a s s i s t a n t s will c o n tin u e t o w ork w ith t e a c h e r s a n d s t u d e n t s in t h e c la s s ro o m s an d t h e c o m p u t e r l a b o r a to r y until t e a c h e r s b e c o m e c o m f o r t a b l e w ith t h e te c h n o lo g y . In a w a y o f p re p a rin g fo r full d is e n g a g e m e n t , t e a c h e r s w ould h a v e full c o n tro l of t h e c o m p u t e r la b o ra to ry s e s s io n s , unlike l a s t sc h o o l y e a r . 2. T h e sc h o o l will so lic it a d d itio n a l MSU c o lla b o ra tio n in t h e fo rm o f a " T e c h n o lo g y In tern sh ip P ro g ram " t o e n s u r e o n e -o n o n e a n d / o r sm all g r o u p " h a n d s -o n " a c tiv itie s in t h e c la s s ro o m s a n d c o m p u t e r la b o ra to ry . 3. In S e p t e m b e r , t h e s c h o o l will in itia te " P a r e n t - T e a c h e r S t u d e n t (PTS)" T e c h n o lo g y Club. T h e p u rp o s e is t o g e t p a r e n t s a c tiv e ly involved in th e ir c h ild re n ’s learning ( b o t h in a n d o u t of s c h o o l) t h r o u g h "mini te c h n o lo g y p r o je c ts " su c h a s using c o m p u t e r s t o c r e a t e h o u s e (fam ily) b u d g e ts . 4. T w o - h o u r t e a c h e r in se rv ic e tra in in g s e s s i o n s p e r m o n th will b e o r g a n iz e d t o e n s u r e o n g o in g s t a f f d e v e lo p m e n t. T h re e -h o u rs o f r e le a s e d tim e p e r w e ek fo r m a in te n a n c e would b e req u ire d fo r t h e N etw o rk M a n ag e rs ( tw o 5 th g r a d e t e a c h e r s ) t o e n s u r e sc h o o l w ide s m o o t h running o f t h e h a rd w a re a n d s o f tw a r e . 88 5. T o e n s u r e c o n tin u e d p ra c tic e , p rovisions will b e m a d e for t e a c h e r s t o t a k e s o m e c o m p u te r s h o m e during t h e S u m m er b rea k . R e fle c tio n s o n P h a s e IV In 1 9 9 3 / 9 4 scho ol y e a r, t h e s h a r p in c re a s e in t h e n u m b e r of c o m p u t e r s (i.e., fro m 11 t o 5 1 ) r e s u lte d in sc h o o lw id e a d o p tio n of c o m p u t e r s in t h e c la s s r o o m s and t h e c o m p u t e r t e a c h in g la b o ra to ry . T h e sc h o o l c o n tin u e d t o hold t h e belief t h a t e d u c a tio n a l t e c h n o lo g i e s a re n o t se lf-im p le m e n tin g , w ith te c h n o lo g y c o n s t a n t l y c h an g in g , a n d a p p lic a tio n s varying s o widely, u p g ra d in g th e te c h n o lo g ic a l skills o f K endon f a c u lty a n d s t u d e n t s ( a s e n d u s e rs ) is an e s s e n t ia l f ir s t s t e p fo r e f f e c t i v e im p le m e n ta tio n o f te c h n o lo g y p ro g ra m s . A t th is p h a s e , t h e e m p h a s is on s t u d e n t - c e n t e r e d w a s s h if te d t o t e a c h e r - c e n t e r e d a p p ro a c h . T h e p a rtic u la r a t t e n t i o n a t t a c h e d t o in -se rv ic e tra in in g an d t e c h n ic a l a s s i s t a n c e , e sp e c ia lly in t h e la b o ra to ry , m o ti v a te d all K endon t e a c h e r s a n d s t u d e n t s t o e f f e c tiv e ly u s e t h e t e c h n o lo g y a s an in s tru c tio n a l tool. T h e sc h o o lw id e te c h n o lo g ic a l in n o v a tio n s b r o u g h t new in s tru c tio n a l c h a lle n g e s t o t e a c h e r s . As p a r e n t s a n d c o m m u n ity p a r t n e r s g o t involved in sc h o o l te c h n o lo g y p ro g ra m s , t e a c h e r s h ad t o m od ify t h e i r tra d itio n a l te a c h in g s ty le t o a c c o m m o d a t e t h e e x p e r i e n c e s a n d e x p e r t is e t h a t t h e e x te r n a l a g e n t s w ould bring into t h e c la s s r o o m s . T h e c o lla b o ra tiv e t e a c h in g e n c o u r a g e d o r fa c ilita te d b o th o n e - o n - o n e , sm all a n d large g r o u p in s tru c tio n a l p r a c tic e s . T h e s e implied t h a t t e a c h e r s had t o a cq u ire n e w skills in tim e a n d c la s s r o o m m a n a g e m e n t . R egarding k n o w le d g e a c q u isitio n , t h e tr a d itio n a l c la s s r o o m s e a t w o r k w a s s u p p o r t e d b y p ra c tic a l o r real world p ro b le m solving. For in sta n c e , it w a s a m a z in g t o s e e s t u d e n t s in tw o 4 t h g r a d e c la s s r o o m s talking w ith th e i r b a n k p a r t n e r s a b o u t b a nking o p e r a t i o n s a s well a s working w ith t h e m a s b a n k te lle rs a t t h e c o m p u t e r te r m in a ls a n d se a rc h in g on-line in fo rm a tio n fro m t h e m ain bank. 89 R egarding t h e long t e r m s u p p o r t o f t h e in n o v atio n s, th e sc h o o lw id e a p p lic a tio n s o f c o m p u t e r s in t h e c u rric u lu m b r o u g h t m an y h o p e s . For in s ta n c e , t h e b o t to m - u p a p p ro a c h a d o p t e d in th e sch ool t o d e m o n s t r a t e t h a t c o m p u t e r s could be equally u s e d in t h e la b o ra to ry a s in t h e c la s s r o o m s in d ic a te d t h e long t e r m c o m m i tm e n t o f t h e t e a c h e r s . In a d d itio n , t h e s h ift fro m s t u d e n t - c e n t e r e d t o t e a c h e r - c e n t e r e d a p p ro a c h , an d t h e 4 0 c o m p u t e r s a n d t h e n e tw o rk m a n a g e m e n t in-service train in g o f f e r e d t o tw o K endon t e a c h e r s by t h e S cho ol D istric t w e re c le a r e v id e n c e o f s u s ta in a b ility o f t e c h n o lo g y a p p lic a tio n s in t h e curriculum . It is critical a t th is s t a g e o f o u r te c h n o lo g ic a l e f f o r t s t o r e f le c t o n n u m b e r o f is s u e s t h a t m a y e n h a n c e o r j e o p a r d iz e th e f u t u r e o f K endon t e c h n o lo g y vision. More im p o rta n tly t h e r e is a n e e d t o c o n s id e r t h e s u s ta in a b ility o f t h e e x istin g e q u ip m e n t an d p e d a g o g ic a l in n o v a tio n s. First, failure t o a d d r e s s t h e u n f o r e s e e n te c h n ic a l p r o b le m s s u c h a s c o m p u t e r b re a k -d o w n s t h a t a c c o m p a n y a n y te c h n o lo g y im p le m e n ta tio n in o r g a n iz a tio n s o r in s c h o o ls m ay c a u s e d is c o n tin u ity o f t h e i m p le m e n ta tio n p r o c e s s o r in e ffic ie n t u se o f t h e te c h n o lo g y . C o n sid erin g t h e lim ited te c h n ic a l s e r v ic e s re c e iv e d fro m t h e School D istrict in 1 9 9 3 / 9 4 sc h o o l y e a r, d e p e n d in g so lely on c e n tr a l o ffic e p e rs o n n e l m a y likely r e n d e r t h e te c h n o lo g y in e f fe c tiv e a n d in efficien t. For in s ta n c e , t e a c h e r s m a y t e n d t o r e j e c t t h e te c h n o lo g y if t h e y h a v e t o w ait fo r d a y s a n d / o r w e e k s b e fo r e te c h n ic a l p ro b le m s could be fixed. T h e s e is s u e s lead m e t o c o n c lu d e t h a t fo r e ff ic ie n t a n d e f f e c t i v e im p le m e n ta tio n o f te c h n o lo g y in o u r sc h o o ls b o th te c h n o lo g y an d p e d a g o g y sh ould a d v a n c e t o g e t h e r . In o t h e r w ords, b o th a d m in is tr a to r s a n d t e a c h e r s n e e d t o g e t se rio u sly involved in te c h n o lo g y in o r d e r t o s u s ta in te c h n o lo g ic a l in n o v a tio n s in sc h o o l cu rricu lu m . CHAPTER 5 CHANGING PATTERNS OF TECHNOLOGY LEADERSHIP O v e r v ie w This c h a p t e r d is c u s s e s t h e ( 1 ) individuals an d g r o u p s within t h e K endon sc h o o l s y s t e m an d th e ir re la tiv e influ en ces, ( 2 ) kind o f roles t h e y p la y e d during t h e c o n c e p tu a liz a tio n , d e v e lo p m e n t, im p le m e n ta tio n , an d e v a lu a tio n o f te c h n o lo g y p ro g ra m s, a n d (3 ) p e rc e iv e d a t t r i b u t e s o f K end on te c h n o lo g y le a d e rs h ip roles. T h e in fo rm a tio n on t h e s e a s p e c t s o f le a d e rs h ip w a s g a t h e r e d th ro u g h q u e s t io n s 1 a n d 2 o f t h e s e lf -a d m in is te re d s u r v e y ( s e e A p p e n d ic e s A & B) a n d th r o u g h follo w -up p e rs o n a l in te rv ie w s. T h e in fo rm a tio n g a t h e r e d fro m t h e s e t e c h n iq u e s w a s s u p p o r t e d by p a r tic ip a n ts ' own c o m m e n t s a n d m y p e rs o n a l o b s e rv a tio n s . All t h e s e d a t a h e lp e d m e t o c la ss ify individuals a n d g r o u p s a s t e c h n o lo g y le a d e r s a n d follo w ers o v e r t h e p a s t five y e a r s a n d t o u n d e rs ta n d t h e d y n a m ic s o f t h e school sy ste m . T h e Roles a n d In flu en ces o f Key T e c h n o lo g y A c to rs I d e n tific a tio n o f A c to rs a n d T h e ir R elative In flu e n c e s T h e in fo rm a tio n g a t h e r e d th r o u g h s t a g e o n e , as in d ic a te d in c h a p t e r 3, h e lp e d m e t o id e n tify five d is tin c t g r o u p s t h a t c o n s t i t u t e t h e K endon School S y s te m . T h e y a re (I) Lansing School D istrict (T op A d m in is tra tio n ); (II) K end on S ta ff; (III) K endon P a r e n ts ; (IV) C o m m u n ity B u sin e ss P a rtn e r s ; a n d (V) U n iversity C o lla b o ra to rs. T h r e e d i f f e r e n t g r o u p s w e r e f u r t h e r id e n tifie d w ithin K en d o n f a c u lty m e m b e r s w ith r e g a r d t o te c h n o lo g y : t h e School Principal; N etw o rk M anagers, an d R egular K endon T e a c h e rs . In o t h e r w o rds, t h e r e w e re 90 91 s e v e n c o n s t i t u e n t g ro u p s (i.e., c o re o f t h e sc h o o l s y s t e m ) im p le m e n tin g t h e te c h n o lo g y plan. T he an aly sis w a s on t h e b asis o f s e l f - a d m i n i s t e r e d s u r v e y a n d fo llo w -u p s t r u c t u r e d in te rv ie w s . B e c a u se I fo u n d t h a t te c h n o lo g y planning a t Kendon w a s in itiated by f a c u lty a t t h e sch ool, t h e School Principal (PRD), N e tw o rk M anagers (NWM), R egular Kendon T e a c h e r s (TEA), and U niversity C o lla b o rato rs (MSU) w e re classified a s te c h n o lo g y lea d ers. For t h e s a m e re a so n , Lansing School D istrict (LSD), K endon p a r e n t s (PAR), an d C o m m un ity B u sin e ss P a r t n e r s (BUS) w e r e c la ss ifie d a s follo w ers. T h e follow ing s e c t i o n s give a full d e sc rip tio n o f t h e s e a c t o r s an d t h e a m o u n t and kind o f in flu e n ce s e a c h h a s e x e rc is e d on K endon t e c h n o lo g y im p le m e n ta tio n . Figure I s h o w s a t h r e e - d im e n s io n a l p lo t o f m u ltid im e n sio n a l scaling r e s u l ts fo r t h e s e t o f influence v a ria b le s ( q u e s t io n s 1 and 2 ), r e p r e s e n ti n g p a s t a n d p r e s e n t in flu e n c e s o f t h e a c t o r s listed a b o v e . T he p o in ts f o r e a c h o f t h e s e a c t o r sho w n in th is p lo t a re p r e s e n t e d in tw o form s: p a s t (i.e., suffix "PAS") a n d p r e s e n t (i.e., suffix "PRE"). B e fo re I begin w ith a d isc u ssio n o f t h e plot, le t m e explain how t o u n d e r s t a n d it. First, t h e p lo t p ro v id es a sp a tia l r e p r e s e n t a t i o n o f re la tio n sh ip a m o n g t h e a c t o r s w hich e x is t in t h e d a ta . T h a t is, t h e p o in ts a re c lo s e t o g e t h e r in th is s p a c e w h e n a c t o r s a re p e rc e iv e d v e ry similarly. C o n v e rsely , p o in ts w hich a re fa r a p a r t in s p a c e a re p e rc e iv e d d iffe re n tly f o r a c t o r s . In add ition , if t h e p e r c e p t i o n o f a p a rtic u la r a c t o r h a s s h if te d sh a rp ly fro m p a s t t o p r e s e n t , t h e n t h e p a s t an d p r e s e n t p o in ts fo r t h a t p a rtic u la r a c t o r will be re la tiv e ly fa r a p a r t . F u rth e r m o r e , if p e r c e p t i o n s o f a c t o r s s h ift in a sim ilar w a y fro m p a s t t o p r e s e n t , it sh o u ld b e p o ssib le t o id en tify s o m e g e n e ra l t r e n d s in t h e c o o r d in a te d s p a c e . It m ig h t b e po ssib le t o a t t a c h s o m e i n t e r p r e t a t i o n s t o t h e axes, b u t th is is n o t t h e m ain p u rp o s e o f t h e plot. T h e prim ary p u rp o s e is t o provide a g rap h ic m e a n s o f s e e in g w hich p o in ts g o t o g e t h e r an d an o p p o r tu n ity t o look f o r t r e n d s in t h e re la tio n sh ip s a m o n g d if f e r e n t p o in ts a n d c lu s te r s in t h e s p a c e . T h e n u m b e r s 92 (n u m erica l lab els) w hich a p p e a r on t h e a x e s m a k e it p o ssib le fo r t h e r e a d e r t o e x a m in e t h e c o o r d i n a te s listed in A ppendix B. It is p o ssib le t o u se t h e c o o r d i n a te s t o lo c a te e x a c tly w h e re e a c h p o in t is in t h e t h r e e dim ensional plot. T he ra n g e s o f n u m b e rs on e a c h o f t h e a x e s only e x t e n d a s f a r in p o sitiv e a n d n e g a tiv e d ire c tio n s as n e c e s s a r y t o include all t h e p o in ts in t h e t h r e e d im e n sio n al s p a c e . B a se d on m y e x a m in a tio n o f th is t h r e e d im e n sio n al plot, I f e lt I co uld id e n tify fo u r d i f f e r e n t z o n e s r e p r e s e n ti n g g r o u p s w ithin t h e K endon sc h o o l s y s t e m a n d how t h e p e rc e p tio n s o f t h e s e s h if te d o v e r tim e . First, I will d is c u s s t h e r e s u l ts p e rta in in g t o t h e z o n e s w hich r e la te t o a rro w s " 1 " a n d "2 ," a n d la te r I will d is c u s s o b s e r v a t i o n s p e rta in in g t o a rro w s "3 " an d "4." In Figure I, z o n e s A, B, C, a n d D r e p r e s e n t individuals a n d / o r g r o u p s w ithin K endon s c h o o l s y s te m . T h e y a re c lu s te r e d a c c o rd in g t o th e ir p e rc e iv e d d e g r e e o f influence o n K endon t e c h n o lo g y i m p le m e n ta tio n o v e r t h e p a s t five y e a r s . R egarding t h e t e c h n o lo g y follow ers, Z o n e s A a n d B r e p r e s e n t t h e p e rc e iv e d in flu e n c e s of L ansing School D istrict (LSD), K endon p a r e n t s (PAR), a n d c o m m u n ity b u s in e s s p a r t n e r s (BUS) in t h e p a s t ( 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) a n d p r e s e n t ( 1 9 9 3 / 9 4 ) re s p e c tiv e ly . C o n c ern in g t h e te c h n o lo g y le a d e rs , Z o n es C a n d D r e p r e s e n t t h a t o f K endon sc h o o l principal (PRP), t e a c h e r s (TEA), n e tw o rk m a n a g e r s (NWM), an d Michigan S t a t e U niversity (MSU) c o lla b o ra to rs. T h e n a t u r e o f c lu s te rin g in d ic a te s tw o d i s t in c t g ro u p s , e a c h r e p r e s e n tin g t h e a m o u n t a n d kind o f influence it h a d on t h e t e c h n o lo g y im p le m e n ta tio n . R eg arding te c h n o lo g y fo llo w ers ( z o n e s A & B), arro w 1 in d ic a te s t h a t t h e p e r c e p tio n s o f t h e s e g ro u p s have s h if te d in th is d ire c tio n o v e r t h e p a s t five y e a r s . W ith r e g a r d to te c h n o lo g y le a d e r s ( z o n e s C & D), arro w 2 in d ic a te s t h a t t h e p e r c e p t i o n s o f sc h o o l principal a n d u n iv e rs ity c o ll a b o r a t o r s h a v e s h i f t e d in a lm o s t t h e s a m e d ire c tio n a s t h e fo llow ers. For b o th le a d e r s a n d follow ers, Figure I s h o w s t h a t t h e r e w e r e s h i f t s o f p o sitio n s fro m z o n e s A & C (in t h e p a s t ) to w a rd z o n e s B & D r e s p e c tiv e ly in 1 9 9 3 / 9 4 sc h o o l y e a r. T h e a rro w s " 1 " a n d " 2 " in 'W e , 93 ' 0/'oive ,s % Of 94 Figure I in d ic a te t h a t t h e p e rc e iv e d in flu e n ce s o f b o th te c h n o lo g y le a d e r s an d fo llo w ers s h i f t e d in t h e s a m e d ire c tio n . Brief e x p la n a tio n o f t h e s e c a t e g o r i e s is given in T able B below. Looking a t t h e s u m m a r y s t a t i s t i c s o f t h e s a m e d a t a , T able B sh o w s t h a t only 2 9 % , 2 0% , an d 3 1 % o f t h e p a rtic ip a n ts p e rc e iv e d t h a t L ansing School D istrict, K endon p a re n ts , a n d b u s in e s s c o m m u n ity p a r t n e r s h ad a high d e g r e e o f influence. In add ition , t h e p e r c e n t a g e s c o r e o f Lansing School D istrict d r o p p e d fro m 2 9 % t o 2 0 % in t h e 1 9 9 3 / 9 4 sc h o o l y e a r, t h o s e o f o t h e r fo llo w ers re m a in e d c o n s t a n t . T he s a m e ta b le sh o w s t h a t , fo r t h e 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 schoo l y e a rs , 6 9 % o f t h e p a rtic ip a n ts r a t e d t h e d e g r e e o f influen ces o f t h e sc h o o l principal high, follow ed by Michigan S t a t e U niversity c o lla b o ra to rs (5 3 % ), th e n t e a c h e r s (5 0 % ). T hus, t h e scho ol principal w a s p e rc e iv e d a s t h e key te c h n o lo g y lead er. In t h e 1 9 9 3 / 9 4 school year, 8 0 % , 8 6 % , 7 5 % , a n d 6 6 % o f t h e p a rtic ip a n ts p e rc e iv e d th e d e g r e e o f in flu e n c e s o f K en don n e tw o rk m a n a g e r s , s c h o o l principal, t e a c h e r s , a n d Michigan S t a t e U niversity c o lla b o r a to rs , r e s p e c tiv e ly a s high, From b o th s u m m a r y and graphical a n a ly s e s o f t h e s a m e d a ta , t h e p e r c e n t a g e s c o r e s o f t h e p a rtic ip a n ts o v e r t h e five y e a r period s u g g e s t t h a t t h e individuals a n d / o r g ro u p s l o c a te d in z o n e s A a n d B p lay e d in a c tiv e ro les in t h e te c h n o lo g y im p le m e n ta tio n p r o c e s s , t h u s qualifying t h e m a s te c h n o lo g y follow ers. Also, t h e p e r c e n t a g e s c o r e s r e p r e s e n tin g t h o s e in z o n e s C a n d D s u g g e s t t h a t t h e s e individuals a n d / o r g r o u p s p la y e d a c tiv e roles, t h u s qualifying t h e m a s te c h n o lo g y le a d e rs . In z o n e C o f Figure I, y o u m a y o b s e r v e t h a t in t h e p a s t, t h e p e rc e iv e d d e g r e e o f in flu en ce o f t h e sc h o o l principal w a s c lo s e t o t h o s e o f t h e t e a c h e r s . In z o n e D, n o tic e t h a t t h e p e rc e iv e d influence o f t h e s c h o o l principal, in t h e p r e s e n t, w a s c lo s e r t o t h o s e o f Michigan S t a t e U niversity c o lla b o ra to rs t h a n t o t h e t e a c h e r s . T h e p e rc e iv e d in flu e n c e s o f t h e n e tw o rk m a n a g e r s lie b e t w e e n t h e t e a c h e r s on t h e o n e h a n d a n d th e schoo l principal a n d Michigan S t a t e U niversity c o lla b o r a to rs o n t h e o t h e r hand . T ab le B sh o w s t h a t , t h e 95 p e rc e iv e d key te c h n o lo g y le a d e rs h ip role s h if te d fro m t h e sc h o o l principal t o t h e n ew d e s i g n a t e d n e tw o rk m a n a g e rs . TABLE B: DEGREE OF INFLUENCES OF INDIVIDUALS AND GROUPS WITHIN KENDON SCHOOL DISTRICT PAST PRESENT LSD PRP LOW AVERAGE HIGH 50 21 29 25 69 LOW AVERAGE HIGH 47 0 NWM TEA PAR MSU ( P e r c e n t a g e S c o re s ) 7 54 50 80 0 20 40 53 15 31 6 19 40 40 7 27 31 38 75 20 66 31 6 44 6 33 20 0 14 20 80 86 BUS N um ber o f C a se s = 1 6 T e c h n o lo g y L e a d e rs PR P=K endon S c h o o l Principal NWM=Kendon N etw ork M anagers TEA=Kendon T e a c h e r s MSU=Michigan S t a t e U niversity C o lla b o ra to rs PAST PRESENT T e c h n o lo g y F ollow ers LSD=Lansing S c h o o l D istric t PAR=Kendon P a r e n ts BUS=Kendon B u sin e ss P a r tn e r s = B e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 School Y ears = 1 9 9 3 / 9 4 School Year In Figure I, y o u m a y also o b s e rv e t h a t a m o n g t h e t e a c h e r s , arro w 3 in d ic a te s t h a t t h e p e r c e p tio n s o f n e tw o rk m a n a g e r s (i.e., tw o t e a c h e r s ) s h i f t e d in n e arly t h e o p p o s ite d ire c tio n fro m t h e r e s t o f t h e t e a c h e r s a s sh o w n by arro w "4 ". This c h a n g e o f d irec tio n a m o n g t e a c h e r s could be a t t r i b u t e d t o a n u m b e r o f re a s o n s . R egarding t h e t e a c h e r s in g e n eral, in th e 1 9 9 3 / 9 4 sc h o o l y e a r, t h e t e a c h e r - c e n t e r e d a p p ro a c h t o t h e im p le m e n ta tio n p r o c e s s , a s d is c u s s e d in c h a p t e r 4, e m p o w e r e d t e a c h e r s t o a s s u m e n ew roles. 96 For e x a m p le , t h e te c h n ic a l s u p p o r t and a d m in is tra tiv e ro les a s s u m e d by t h e n e tw o rk m a n a g e r s g a v e t h e m n ew resp o n sib ilitie s b e s id e s th e ir c la s s ro o m t e c h n o lo g y a p p lica tio n s. T h e f a c t t h a t t h e t e a c h e r s t h e m s e l v e s d e s i g n a t e d tw o o f th e ir c o lle a g u e s a s in -h o u se n e tw o rk m a n a g e r s g a v e t h e m (i.e., all t e a c h e r s ) a d d ition al p o w e rs an d in flu e n ce s. T h e sc h o o lw id e t e a c h e r s ' form al a d o p tio n o f c o m p u t e r s in t h e curriculum in t h e s a m e y e a r g a v e th e m new in flu e n ce s o v e r t h e te c h n o lo g y im p le m e n ta tio n . R egarding t h e n e tw o rk m a n a g e r s , t h e te c h n ic a l e x p e r tis e , s o m e te c h n o lo g y a d m in is tr a tiv e d u tie s , a n d t h e t r u s t a n d c o n fid e n c e t h a t t h e s c h o o l s y s t e m in v e s te d in t h e s e tw o t e a c h e r s g a v e t h e m g r e a t e r c o n tro l o v e r t h e t e c h n o lo g y im p le m e n ta tio n . All t h e s e f a c t o r s in d ic a te t h a t t h e t e a c h e r - c e n t e r e d a p p ro a c h p ro v id e d o p p o r tu n itie s fo r all t e a c h e r s t o p u rsu e t h e b o t to m - u p a p p ro a c h t o t h e i m p le m e n ta tio n p r o c e s s a n d a lso t o a ctiv e ly p a r t i c i p a te in t h e t e c h n o lo g y le a d e rs h ip role. Roles a n d P e rc e iv e d N e g a tiv e a n d Positive In flu en c es F ig u re s II s h o w s a th r e e - d im e n s io n a l p lo t o f m u ltid im e n sio n al scaling r e s u lts fo r p e rc e iv e d roles a t v a rio u s s t a g e s o f t h e im p le m e n ta tio n p r o c e s s a n d t h e p o sitiv e an d n e g a tiv e in fluen ce v a ria b le s ( q u e s t io n s 3, 4, & 1 1 - 1 4 o f A p p e n d ic e s A & B). T h e full p lo t a n d its c o o r d i n a te s r e p r e s e n ti n g t h e s e t o f roles, influ ences, o r g a n iz a tio n a l m a n a g e m e n t , a n d in s tru c tio n a l v a ria b le s g a t h e r e d th r o u g h q u e s t io n s 3 - 3 4 o f A p p e n d ic e s A & B a re p r e s e n t e d in A p p e n d ic e s E & F. R egarding q u e s t io n s 3 a n d 4, Figure II sh o w s t h a t t h e r e s p e c t iv e ro les p la y e d d uring planning, d e v e lo p m e n t, im p le m e n ta tio n , a n d e v a lu a tio n s t a g e s a s p e rc e iv e d by t h e p a r t i c i p a n ts h a v e s h if te d o v e r t h e p a s t five y e a r s . From Figure II, y o u m a y o b s e r v e t h a t planning an d im p le m e n ta tio n v a ria b le s h a v e 97 Figure II: Roles and p o sitiv e and n e g a tiv e influences. 2 1 0 o .o - 98 m o v e d in t h e s a m e d ire c tio n from th e ir p o sitio n s in 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 t o th e i r p o sitio n s in t h e 1 9 9 3 / 9 4 sc h o o l y e a r, as in d ic a te d b y solid a rro w s. While p a r t i c i p a n ts ' p e r c e p t i o n s o f planning s h i f t e d sh a rp ly in t h e 1 9 9 3 / 9 4 , t h a t o f im p le m e n ta tio n m o v e d only a little. T h e d e v e l o p m e n t an d e v a lu a tio n v a ria b le s b o th s h i f t e d in a d i f f e r e n t d ire c tio n fro m th e i r p o s itio n s fro m 1 9 8 9 / 9 0 1 9 9 2 / 9 3 t o th e ir p o sitio n s in 1 9 9 3 / 9 4 , a s in d ic a te d by t h e d a s h e d a rro w s. T he d i f f e r e n t d ire c tio n s o f t h e a rro w s s u g g e s t t h a t t h e p a r t i c i p a n ts h a d tw o d i f f e r e n t opinions, o n e fo r planning and im p le m e n ta tio n v a ria b le s a n d a n o t h e r fo r d e v e l o p m e n t an d e v a l u a t i o n v a ria b le s . T ab le C a b o v e is a s u m m a r y s t a t i s t i c s o f q u a n ti t a t iv e in fo rm a tio n c o lle c te d u n d e r q u e s t io n s 3 and 4 o f A p p e n d ic e s A & B. T h e p e r c e n t a g e s c o r e s of t h e p a r tic ip a n ts w ho r a t e d high t h e role p lay e d by t h e individuals a n d / o r g ro u p s during t h e d e v e l o p m e n t (DEV) s t a g e o f t h e im p le m e n ta tio n in c re a s e d fro m 2 0 % in t h e p a s t (i.e., 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) t o 3 6 % in t h e 1 9 9 3 / 9 4 sc h o o l y e a r; t h a t o f im p le m e n ta tio n (IMPL) in c re a s e d from 2 7 % t o 4 0 % ; an d t h a t o f e v a lu a tio n (EVAL) in c re a s e d fro m 2 7 % t o 4 3 % . 99 TABLE C: TECHNOLOGY INVOLVEMENT AT EACH STAGE OF THE IMPLEMENTATION PLAN PAST PRESENT LOW AVERAGE HIGH 50 20 LOW AVERAGE HIGH 60 13 27 30 DEVP IMPL ( P e r c e n t a g e S c o re s ) 53 53 27 20 20 27 57 7 36 53 7 40 EVAL 46 27 27 50 7 43 N um ber o f C a se s = 1 6 PLAN DEVP IMPL EVAL = Planning S ta g e = D e v e lo p m e n t S ta g e = Im p le m e n ta tio n S ta g e = Evaluation S ta g e PA ST PRESENT = B e tw ee n 1 9 8 9 / 9 0 & 1 9 9 2 / 9 3 School Years = 1 9 9 3 / 9 4 School Year T h e f a c t t h a t in Figure II, t h e p a s t a n d p r e s e n t s h ift fo r th e p e rc e iv e d ro les p lay e d during t h e d e v e lo p m e n t (DEV) a n d e v alu atio n (EVAL) s t a g e s w a s in o n e d ire c tio n while t h e p a s t a n d p r e s e n t sh ift fo r t h e p e rc e iv e d roles p la y e d during t h e planning and im p le m e n ta tio n p h a s e w a s in d i f f e r e n t d ire c tio n g o e s a long w ith t h e o b s e r v a t i o n t h a t , in T able C, t h e po sitiv e s h i f t s fo r t h e p e rc e iv e d ro les p la y e d during d e v e l o p m e n t a n d e v a lu a tio n s t a g e s w e r e larg er t h a n t h o s e f o r planning a n d im p le m e n ta tio n . T o g e th e r , t h o s e re s u lts s u g g e s t t h a t m o re p e o p le within t h e sc h o o l s y s t e m b e g a n t o a s s u m e s h a r e d te c h n o lo g y resp o n sib ilitie s in t h e 1 9 9 3 / 9 4 sc h o o l y e a r. T he r e s u lts o f t h e s e tw o a n a ly s e s sh o w t h a t t h e kinds o f in flu e n c e s t h a t a c t o r s within t h e sch ool s y s t e m h a d on t h e te c h n o lo g y 100 im p le m e n ta tio n p ro g ra m d e p e n d e d on t h e a m o u n t an d kind o f role p la y e d during t h e planning, d e v e lo p m e n t, im p le m e n ta tio n , an d e v a lu a tio n s t a g e s . C o n c ern in g q u e s t io n s 1 1 - 1 4 , fro m Figure II y o u m a y n o tic e t h a t t h e p a r tic ip a n ts ' p e r c e p t i o n s o f n e g a tiv e a n d p o sitiv e in flu e n c e s s h i f t e d in d i f f e r e n t d ire c tio n s fro m t h e p a s t t o t h e p r e s e n t , a s in d ic a te d by t h e arrow s. F u rth e rm o re , while t h e s h ift fo r p e rc e iv e d n e g a t iv e in flu e n c e s w a s minimal, t h e s h if t fo r p o sitiv e in f lu e n c e s w a s larg e. T a b le D below g iv e s s u m m a r y s t a t i s t i c s o f q u a n t i t a t i v e in fo rm a tio n c o lle c te d u n d e r q u e s tio n s 11 th r o u g h 14. T h e ta b le s h o w s t h a t t h e low p e r c e n t a g e o f t h e p a r tic ip a n ts w h o p e rc e iv e d high n e g a tiv e in flu en ces (NEGI) rem a in e d t h e s a m e (9 % ) o v e r t h e p a s t five y e a r s . H ow ever, p e r c e p t i o n s o f p o sitiv e in flu e n c e s (POSI) in c re a s e d fro m 3 6 % in t h e p a s t t o 5 5 % in 1 9 9 3 / 9 4 scho ol year. TABLE D: NATURE OF INFLUENCES POSI PAST LOW AVERAGE HIGH NEGI (P e r c e n ta g e S c o re s ) 46 18 45 45 9 36 PRESENT LOW AVERAGE HIGH 9 36 55 36 55 9 N um ber o f C a s e s = 16 POSI NEGI PAST PRESENT P o sitiv e Influence N e g a tiv e Influence = B e tw e e n 1 9 8 9 / 9 0 & 1 9 9 2 / 9 3 School Years = 1 9 9 3 / 9 4 School Year 101 T h e larg e s h if t fo r p e rc e iv e d p o sitiv e in fluen ce (POSI) an d sm all s h if t fo r p e rc e iv e d n e g a tiv e in flu en ce (NEGI), a s sh o w n in Figure II, is c o n s i s t e n t w ith t h e o b s e r v a tio n s t h a t , in T a b le D, t h e p e r c e n t a g e s c o r e s o f p a r t i c i p a n ts w ho p e rc e iv e d p o sitiv e in flu e n ce s high in c r e a s e d c o n s id e ra b ly in t h e 1 9 9 3 / 9 4 re la tiv e t o t h e previous y e a r s an d t h o s e o f p e rc e iv e d n e g a tiv e influences, o n t h e a v e ra g e , in c r e a s e d slightly. T h e s e o b s e r v a t i o n s fro m b o th s u m m a r y an d visual a n a ly s e s s u g g e s t t h a t m o re p e o p le r e s p o n d e d po sitiv ely t o t h e te c h n o lo g y an d th is s h o w e d a sign o f su s ta in a b ility o f t h e in n o v a tio n s . O b s e r v a ti o n s . This s e c t i o n r e p r e s e n t s t h e p a r t i c i p a n ts ' view s a s well m y p e rs o n a l o b s e r v a tio n s . T h e role t h a t e a c h a c t o r in th e sc h o o l s y s t e m p lay e d h a d b o th its a d v a n t a g e s a n d w e a k n e s s e s with r e g a rd t o K endon t e c h n o lo g y im p le m e n ta tio n plan o v e r t h e p a s t five y e a r s . R egarding p o sitiv e a s p e c t s , s o m e p a r e n t s f e lt t h e long te r m te c h n o lo g y vision s e t f o r th in 1 9 8 9 / 9 0 sc h o o l y e a r h a d po sitiv e in flu e n ce on t h e t e c h n o lo g y plan. O ne sig n ific a n t o b s e r v a tio n w a s t h e kind o f le a d e rs h ip role t h a t w a s m a n i f e s te d by t h e schoo l principal a n d fe w t e a c h e r s . A ccording t o s o m e t e a c h e r s , d e s p i te c e r t a i n initial p e s s im is m e x p r e s s e d by a m a jo rity o f t h e t e a c h e r s a n d d e s p i t e i n a d e q u a t e te c h n ic a l s u p p o r t fro m t h e S chool D istrict, t h e s c h o o l principal a n d s o m e t e a c h e r s w e re still o p tim is tic a b o u t t h e te c h n o lo g y im p le m e n ta tio n . "T he sch ool principal did n o t give up se e k in g o u t r e s o u rc e s , s u p p o r t, e t c a n d t h e t e a c h e r s I w o rked with w e r e d e d i c a t e d t o pu rsu in g t h e te c h n o lo g y plan", sa id o n e t e a c h e r . As t h e sc h o o l principal s t a t e d " I basically d o n o t dwell on n e g a tiv e view s, s o I trie d t o m o v e on. I lis te n e d t o b o th p a r e n t s and t e a c h e r s an d w e n t b a c k t o m ak e it work. We a t t e m p t e d t o m ove fo rw a rd by providing a lot o f s u p p o r t fo r all t e a c h e r s in s p i t e o f s h o r tc o m in g s . O ur d e s ir e t o m o tiv a te t e a c h e r s an d s t u d e n t s p o sitiv e ly in flu e n c e s". She n o t e d t h a t j u s t sim ply talk in g a b o u t t h e n e e d s a n d t h e im p o r ta n c e o f te c h n o lo g y during t h a t tim e w ith t e a c h e r s a n d s t u d e n t s w a s driven h o m e b e c a u s e it w a s highly 102 s t r e s s e d . "T h o u g h t h e te c h n o lo g y p ro g ra m s t a r t e d w ith few c o m p u t e r s , still w e s a w m o re t e a c h e r s a n d s t u d e n t s w aitin g t o t a k e tu rn s " , in d ic a te d o n e u p p e r g r a d e te a c h e r . As in d ic a te d in t h e school te c h n o lo g y r e p o r t (K en don Annual R eport, 1 9 9 1 / 9 2 ) , Michigan S t a t e U n iversity in itiativ e o f " T o m o rro w C o m p u te r C la s s ro o m s " p r o j e c t a t K endon b e c a m e a m o tiv a tin g a s s e t t o Kendon te c h n o lo g y im p le m e n ta tio n plan, e v e n t o t h o s e t e a c h e r s w ho initially e x p erien c ed fru stra tio n s. As m o re tim e , e q u ip m e n t, a n d s u p p o r t p e rs o n n e l b e c a m e available during t h e 1 9 9 3 / 9 4 sc h o o l y e a r, b o th t e a c h e r s a n d p a r e n t s b e g a n t o d e v e lo p p o sitiv e a t t i t u d e s to w a r d s t h e te c h n o lo g y plan. T he in -h o u se s e m in a rs o f f e r e d t o t e a c h e r s by b o th t h e Michigan S t a t e U niversity c o lla b o r a to rs a n d n e tw o rk m a n a g e r s h a v e b e e n v e ry helpful. O ne low er g r a d e t e a c h e r c o m m e n t e d "T ec h n o lo g y m a n a g e r s work hard a n d h a v e d o n e a lo t t o help us. T he sch ool principal c o n tin u e s t o s u p p o r t, PTA is g e tt i n g m o re involved a n d c o m m i tt e d t o helping t h e t e a c h e r s ' t e c h n o lo g y e f f o r t s . As a r e s u lt o f t h e s e c o o p e r a tiv e e f f o r t , s t u d e n t s e n jo y te c h n o lo g y ." A n o th e r t e a c h e r a d d e d "Of c o u rs e , t h e c o m p u t e r la b o ra to ry an d t h e a f te r -s c h o o l c o m p u t e r train in g s e s s io n s h a v e h a d p o sitiv e influ ence on t h e t e a c h e r s ' g e n e r a l a d o p tio n o f t h e c o m p u t e r s in th e i r r e s p e c tiv e c la s s ro o m s . As t h e n u m b e r of c o m p u t e r s c o n tin u e s t o in c re a s e , as w e s a w in 1 9 9 3 / 9 4 s c h o o l y e a r, w e h o p e t o m axim ize o u r tim e fo r c o m p u t e r p r a c tic e t h a t m a y likely re s u lt in t e a c h e r s ' a n d s t u d e n t s ' e x p e r t i s e in t h e t e c h n o lo g y a p p lic a tio n s " . A t t r i b u t e s o f K endon T e c h n o lo g y L e a d e rsh ip Roles T his s e c t i o n p r e s e n t s a s e t o f t h e m e s on p e rc e iv e d q u a litie s o f K endon t e c h n o lo g y le a d e r s w ith r e g a rd t o beliefs, e x p e c ta ti o n s , an d in s tru c tio n a l p r a c t i c e s g a t h e r e d t h r o u g h t h e w r i t te n o p e n - e n d e d r e s p o n s e s t o e a c h q u e s tio n n a ir e in t h e s e lf -a d m in is te r e d s u r v e y an d t h e s t r u c t u r e d in te rv ie w s a d d r e s s in g t h e s a m e q u e s tio n s . A p p e n d ic e s G p r e s e n t s t h e th r e e - d im e n s io n a l p lo ts o f m u ltid im e n sio n al scalin g r e s u lt fo r t h e t h e m e s ( s e e A pp en d ix H fo r 103 t h e c o o rd in a te s o f t h e t h e m e s ) . T he p lo ts of e a c h c a t e g o r y o f th e a t t r i b u t e s a r e p r e s e n t e d in F igures IIIA, IIIB, a n d MIC a n d in T a b le s E, F, a n d G. T h e d e sc rip tio n o f e a c h v ariable is p r e s e n t e d in A ppendix I. L e a d e r s ' r o le s . Figure IIIA b elo w p r e s e n t s t h e m a jo r role v a ria b le s ( a t t r i b u t e s ) w hich w e r e a s s o c i a t e d w ith t e c h n o lo g y le a d e rs h ip a s p e rc e iv e d by t h e p a rtic ip a n ts . T h e p e r c e p t i o n s o f te c h n o lo g y le a d e r s ' g r o u p a s s i s t a n c e (RGRASS) a n d p e rs o n a l a s s i s t a n c e (RPSASS) t o t e a c h e r s a n d s t u d e n t s , m o tiv a tio n a l s t r a t e g i e s (RMOTIVAT) t h e y u se d , a n d rich id e a s (RIDEAS) t h a t t h e le a d e rs g e n e r a t e d a re lo c a te d a t t h e t o p o f t h e g rap h . T ab le E below sh o w s t h a t 5 3 % o f t h e p a r tic ip a n ts in d ic a te d t h a t t h e le a d e rs d e m o n s t r a t e d o r p ro v id ed g ro u p a s s i s t a n c e , 4 0 % o f t h e p a rtic ip a n ts in d ic a te d t h a t t h e le a d e r s u s e d m o tiv a tio n a l s t r a t e g i e s , a n d a b o u t 3 3 % s t a t e d t h a t t h e le a d e r s p ro v id ed rich id e a s a n d p e rs o n a l a ssista n ce to te a c h e rs and stu d e n ts . T w o is s u e s a s s o c i a t e d w ith t h e l e a d e r s ' a t t r i b u t e s w e re t h e p e rc e iv e d role o f t h e le a d e r s a s f r o n t - r u n n e r s o r le a d e r s (RLEAD) a n d t h e m onitoring s t r a t e g i e s (RMONITOR) t h e y u se d . You m ay o b s e r v e t h a t t h e tw o v a ria b le s a re l o c a te d a t b o t t o m o f t h e g rap h. T ab le E s h o w s t h a t 2 0 % o f t h e p a rtic ip a n ts in d ic a te d t h a t s o m e le a d e r s s e r v e d a s f ro n t- r u n n e r s o r le a d e rs an d a b o u t only 7 % s t a t e d t h a t t h e le a d e r s m o n ito re d t h e te c h n o lo g y im p le m e n ta tio n . T h r e e m a jo r o b s e r v a t i o n s a re a s s o c i a t e d w ith Figure IIIA an d T ab le E. First, t h e p o sitiv e e x t r e m e o f t h e lo c a tio n o f p e rc e iv e d le a d e rs ' g r o u p a s s i s t a n c e t o t e a c h e r s a n d s t u d e n t s a n d high p e r c e n t a g e s c o r e o f t h e p a r tic ip a n ts w ho in d ic a te d t h a t t h e le a d e rs p ro v id e d g ro u p a s s i s t a n c e s u g g e s t t h a t t h e le a d e r s highly c o n s id e re d g r o u p o r c o lla b o ra tiv e w o rk a s e f f e c t i v e s t r a t e g y fo r t h e s u c c e s s o f t h e t e c h n o lo g y i m p le m e n ta tio n . S e c o n d , tv a tio n a l s t r a t e g i e s a n d p e rs o n a l a s s i s t a n c e o f t h e le a d e r s a s well a s t h e e x t e n t t o w hiche pro xim ity (fo r b o th Figure IIIA & T able E) o f p e rc e iv e d m o tih s o m e le a d e r s s e r v e d a s f r o n t - r u n n e r s in d ic a te s t h a t t h e le a d e r s m o d e r a t e l y c o n s id e r e d t h e s e f a c t o r s a s im p o r ta n t. Third, t h e 104 Figure IIIA: Major role v a ria b le s. 105 t h e e x t r e m e p o sitio n o f p e rc e iv e d le a d e r s ' m o n ito rin g s t r a t e g i e s on t h e g ra p h a n d t h e e x t r e m e low p e r c e n t a g e s c o r e o f t h e p a rtic ip a n ts fo r th is f a c t o r s u g g e s t t h a t only few le a d e r s paid a t t e n t i o n t o m o n ito rin g s t r a t e g i e s su c h a s t h e e x t e n t t o which t e a c h e r s and s t u d e n t s w e r e using c o m p u t e r s in t h e curriculum . TABLE E: THE ATTRIBUTES OF KENDON TECHNOLOGY LEADERSHIP ROLES T hem es P resen t (P e rce n tag e S cores) RGRASS RMOTIVAT RIDEAS RPSASS RLEAD RMONITOR 53 .3 4 0 .0 3 3 .3 3 3 .3 2 0 .0 6 .7 N um ber o f C a s e s = 15 L e a d e r s ' b e lie fs. Figure IIIB r e p r e s e n t s t h e principal b elief v a ria b le s ( a t t r i b u t e s ) w hich t h e p a r tic ip a n ts p e rc e iv e d o f K endon t e c h n o lo g y le a d e rs . T h r e e m a jo r o b s e r v a tio n a re a s s o c i a t e d w ith t h e s p a tia l r e p r e s e n t a t i o n s o f t h e p e rc e iv e d be liefs o f t h e le a d e rs . First, v a ria b le s a s s o c i a t e d w ith le a d e r s ' b e lie f t h a t t e c h n o l o g y is usefu l (BUSEFUL) in t h e curriculum , t h a t t e a c h e r s h a d t o b e e n th u s ia s t i c (BENTHUSI) a b o u t te c h n o lo g y , a n d t h a t t e a c h e r s n e e d e d e n c o u r a g e m e n t (BENCRGMT) in o r d e r t o a d o p t t h e in n o v atio n s a re tig h tly c l u s t e r e d in t h e fo rm o f trian g le. T ab le F b elow sh o w s t h a t a b o u t 7 3 % o f t h e p a rtic ip a n ts p e rc e iv e d t h a t t h e le a d e r s s tro n g ly b e lie v e d t h a t t h e te c h n o lo g ic a l in n o v a tio n s w e re u se fu l, t h a t t h e le a d e r s s h o w e d e n th u s ia s m , a n d t h a t t h e y e n c o u r a g e d t h e follow ers t o a c tiv e ly g e t involved. 106 Figure III.B: Major belief v a ria b le s. .0 e> o 107 TABLE F: ATTRIBUTES OF KENDON TECHNOLOGY LEADERSHIP BELIEFS Them es BUSEFUL BENTHUSI BENCRGMT BSTDEVPT BSUPSYST BEXPERI BTIMEDIF BSELFCON BRESIST P resent ( P e r c e n t a g e S c o re ) 7 3 .3 7 3 .3 7 3 .3 6 6 .7 6 6 .7 6 6 .7 5 3 .3 3 3 .3 2 0 .0 N um ber o f C a s e s = 1 5 S e c o n d , fo r e f f e c t i v e im p le m e n ta tio n o f te c h n o lo g y in t h e c urriculum , t h e v a ria b le s a s s o c i a t e d w ith l e a d e r s ' b e lie fs in t e a c h e r s ' k n o w le d g e o r e x p e r ie n c e (BEXPERI) in te c h n o lo g y , a b o u t t h e n e e d fo r s t a f f d e v e l o p m e n t (BSTDEVPT) a n d te c h n ic a l s u p p o r t (BSUPSYST) t o t e a c h e r s e f f o r t s a re tig h tly c lu s te r e d t o g e t h e r h o rizo ntally . T h e p e rc e iv e d be liefs in t h e t h e s e six f a c t o r s h a v e also c lo se ly c l u s t e r e d w ith t h e i r belief t h a t tim e m a d e it diffic u lt (BTIMEDIF) fo r t e a c h e r s t o learn a n d m a s t e r t h e te c h n o lo g y . All t h e s e s e v e n v ariab les h a v e c lu s te r e d a t t h e t o p o f t h e g rap h . T ab le F s h o w s t h a t a b o u t 6 7 % o f t h e p a rtic ip a n ts in d ic a te d t h a t t h e le a d e rs b e liev e d t h a t t e a c h e r s ' s t a f f d e v e lo p m e n t, te c h n ic a l s u p p o r t s y s te m s , a n d t e c h n o lo g y e x p e rie n c e w e re v e ry im p o rta n t. A b o u t 5 3 % o f t h e p a r t i c i p a n ts also p e rc e iv e d t h a t t h e le a d e r s b e lie v e d t h a t tim e m a d e it difficult fo r t e a c h e r s t o learn a n d m a s t e r t h e te c h n o lo g y . Third, t w o m a jo r is s u e s a re a s s o c i a t e d w ith th is a n a ly sis. You m a y n o tic e t h a t t h e p e rc e iv e d le a d e r s ' b e liefs in t e a c h e r s ' r e s i s t a n c e (BRESIST) t o c h a n g e o r a d o p t t h e in n o v a tio n s an d t e a c h e r s ' se lf c o n fid e n c e (BSELFCON) applying t h e to o ls in t h e 108 curriculum a re lo c a te d a t t h e b o t t o m o f t h e g ra p h an d t h e y a re widely d is p e r s e d . T a b le F sh o w s t h a t a b o u t 3 3 % o f t h e p a rtic ip a n ts f e l t t h e le a d e r s b e lie v e d in individual's se lf c o n fid e n c e a s a f a c t o r o f a d o p tio n o r r e je c tio n o f t h e t e c h n o lo g y in t h e curriculum . Only 2 0 % o f t h e p a rtic ip a n ts a g r e e d t h a t t h e le a d e rs w e r e c o n c e rn e d with s o m e t e a c h e r s ' f r u s t r a t i o n s a n d r e s i s t a n c e t o t h e in n o v atio n s. T h e p o s itio n s o f t h e s e a t t r i b u t e s s u g g e s t t h a t t h e p e rc e iv e d le a d e rs ' be liefs in t h e s e tw o f a c t o r s w e re w eak. T h e s p a tia l lo c a tio n s o f t h e p a r t i c i p a n ts ' p e r c e p t i o n s o f K endon te c h n o lo g y le a d e r s ' b eliefs in t h e u s e f u ln e s s o f te c h n o lo g y in t h e c u rricu lum , e n t h u s i a s m a b o u t te c h n o lo g ic a l in n o v a tio n s, e n c o u r a g e m e n t t o t e a c h e r s , s t a f f d e v e lo p m e n t, s u p p o r t s y s te m s , and t e a c h e r s ' te c h n o lo g y e x p e rie n c e a s well a s t h e high p e r c e n t a g e s c o r e s o f t h e p a r tic ip a n ts fo r t h e s e f a c t o r s s u g g e s t t h a t t h e s e a t t r i b u t e s o f t h e le a d e r s in flu e n ce d o r c o n tr i b u te d t o t h e sch o o lw id e a d o p tio n o f te c h n o lo g y in t h e curriculum . T h e c lo s e p roxim ity o f t h e p e rc e iv e d tim e d iffic u ltie s t o t h o s e v a ria b le s a ls o s u g g e s t t h a t le a d e r s a lw ay s c o n s id e r e d tim e a s a p o te n tia l f a c t o r fo r t h e s u c c e s s o f t h e im p le m e n ta tio n . T h e lo c a tio n s o f p e rc e iv e d le a d e r s ' be liefs in se lf c o n f id e n c e a n d r e s i s t a n c e a s well a s t h e low p e r c e n t a g e s c o r e s o f t h e p a r t i c i p a n ts w h o in d ic a te d t h a t t h e le a d e r s b e lie v e d in t h e s e tw o f a c t o r s im plies t h a t t h e le a d e rs did n o t s e e t h e s e f a c t o r s as p o te n tia l p ro b le m s t o t h e s u c c e s s o f t h e te c h n o lo g y im p le m e n ta tio n . L e a d e r s ' e x p e c t a t i o n s . Figure MIC s h o w s t h a t f o u r m a jo r o b s e r v a t i o n s a re a s s o c i a t e d w ith t h e s p a tia l lo c a tio n s o f p a r t i c i p a n t s ’ p e r c e iv e d e x p e c t a t i o n s o f t h e le a d e r s . First, c o n c e rn in g t h e im p a c ts o f te c h n o lo g y on in s tru c tio n , t h e lo c a tio n s of p a r t i c i p a n ts ' p e r c e p t i o n s o f le a d e r s e x p e c t a t i o n s t h a t t h e a p p lic a tio n s o f t e c h n o lo g y in t h e cu rriculum w ould e f f e c t c h a n g e s in te a c h in g (CHTESTYL) an d learning (CHSTINT) s t y l e s a re c lo s e t o t h e p e rc e iv e d l e a d e r s ' e x p e c t a t i o n s o f t e a c h e r s t o a c q u ire m o re k n o w le d g e a b o u t te c h n o lo g y (EKNOWLE). T h e p e r c e p tio n s o f le a d e rs ' e x p e c t a t i o n s fo r t e a c h e r s ' g r o u p o r c o lla b o ra tiv e w ork (EGRWORK) in '9 u r * HfC- 109 Ms uor e*p, 'Qct, a t‘on v*n '^bnQs. ■i__ - 'i . - \ 110 also c lo s e t o e x p e c t a t i o n s o f in s tru c tio n a l c h a n g e s a n d t e a c h e r s ' kn ow ledge. T h e p e r c e p tio n s o f le a d e r s ' e x p e c t a t i o n s o f tim e c h a n g e s (CHTIMGT) t o r e s p o n d t o te c h n o lo g y a c tiv itie s in t h e c la s s ro o m s is lo c a te d f a r fro m t h e r e s t o f t h e e x p e c t a t i o n s o f in stru c tio n a l changes. T ab le G sh o w s t h a t a b o u t 5 3 % o f t h e p a rtic ip a n ts in d ic a te d t h a t t h e le a d e r s e x p e c t e d c h a n g e s in te a c h in g a n d learning s ty le s an d also e x p e c t e d t e a c h e r s t o a c q u ire te c h n o lo g y skills a n d k n o w le d g e b e fo r e t h e y c o uld e ff e c tiv e ly i n t e g r a t e te c h n o lo g y in t h e curriculum . 4 0 % a g re e d t h a t t h e le a d e rs e x p e c t e d m o re g ro u p work o r in stru c tio n fro m t h e t e a c h e r s . With re g a rd t o tim e , only 2 0 % o f t h e p a rtic ip a n ts p e rc e iv e d t h a t t h e le a d e rs e x p e c t e d c h a n g e s in tim e m a n a g e m e n t t o re s p o n d t o te c h n o lo g y a c tiv itie s in t h e c la ss ro o m s . S e c o n d , y o u m a y n o tic e fro m Figure IIIC t h a t t h e p o sitio n of t h e p a r t i c i p a n ts ' p e r c e p t i o n s o f le a d e r s ' e x p e c t a t i o n s fo r m o re te c h n o lo g y tim e (EMORETIM) lies rig h t o n t o p o f e x p e c t a t i o n s o f in stru c tio n a l c h a n g e s , t e a c h e r s ' k n o w le d g e a n d t e a m work. T able G sh o w s t h a t a b o u t 6 7 % o f t h e p a rtic ip a n ts a g r e e d t h a t t h e le a d e rs e x p e c t e d m o re tim e f o r t e a c h e r s t o learn a b o u t a n d m a s t e r t h e te c h n o lo g y . Third, r e g a rd in g e q u ip m e n t, t h e lo c a tio n s o f p a r t i c i p a n ts ' p e r c e p t i o n s o f l e a d e r s ' e x p e c t a t i o n s t h a t t h e w ith d raw a l (WDRCOMP) o f half o f t h e c o m p u t e r s a n d doubling (DUBCOMP) o f t h e n u m b e r of c o m p u t e r s w ould a f f e c t in s tru c tio n a re c lo s e t o t h o s e o f in s tru c tio n a l c h a n g e v a ria b le s a n d t e a c h e r s ' k n o w le d g e a b o u t te c h n o lo g y . From t h e s a m e figure, t h e p a r tic ip a n ts ' p e r c e p t i o n s o f le a d e r s ' e x p e c t a t i o n s o f h a rd w a re (EHAWARE) a n d s o f t w a r e (ESOWARE) a re sp a tia lly lo c a te d f a r fro m t h e r e s t o f t h e e x p e c ta ti o n v a ria b le s e x c e p t c h a n g e s in c la s s ro o m tim e m a n a g e m e n t . T ab le G s h o w s t h a t 6 0 % o f t h e p a r tic ip a n ts in d ic a te d t h a t t h e le a d e r s e x p e c t e d in s tru c tio n t o b e p o sitiv ely a f f e c t e d if t h e n u m b e r o f c o m p u t e r s in t h e sc h o o l is in c re a s e d o r d o u b led . A b o u t 5 3 % also s t a t e d t h a t t h e le a d e r s e x p e c t e d in stru c tio n t o b e n e g a tiv e ly a f f e c t e d if half o f t h e c o m p u t e r s a re w ith d ra w n fro m t h e school. Ill TABLE G: THE ATTRIBUTES OF KENDON TECHNOLOGY LEADERSHIP EXPECTATIONS T hem es P resent (P e rc e n ta g e S cores) EMORETIM 6 6 .7 DUBCOMP 6 0 .0 EKNOWLE 5 3 .3 CHSTDINT 5 3 .3 CHTESTYL 5 3 .3 WDRCOMP 5 3 .3 EHAWARE 4 0 .0 EGRWORK 4 0 .0 KENMODEL 4 0 .0 ESOWARE 3 3 .3 CHTIMGT 2 0 .0 N um ber o f C a s e s = 15 4 0 % o f t h e p a rtic ip a n ts a g r e e d t h a t t h e le a d e rs e x p e c t e d m o re h a rd w a re an d a b o u t 3 3 % o f t h e m a g re e d t h a t t h e le a d e rs e x p e c t e d m o re s o f t w a r e in t h e c la s s ro o m s . F ourth, t h e lo ca tio n o f p a r t i c i p a n ts ' p e r c e p t i o n s o f le a d e r s ' e x p e c t a t i o n s o f K endon te c h n o lo g y b e c o m in g a m od el (KENMODEL) is c lo se t o t h e e x p e c te d t e a c h e r s ' g r o u p o r t e a m work. 4 0 % o f t h e p a rtic ip a n ts a g re e d t h a t 112 t h e le a d e rs e x p e c t e d t o s e e Kendon te c h n o lo g y a s a m odel within Michigan public s c h o o ls. T h e s y n t h e s i s o f t h e s e fo u r o b s e rv a tio n s s u g g e s t t h a t th e p a r tic ip a n ts p e rc e iv e d t h a t t h e te c h n o lo g y le a d e rs e x p e c t e d m o re tim e a n d e q u ip m e n t fo r t e a c h e r s t o learn and m a s t e r t h e te c h n o lo g y in o r d e r t o e ffe c tiv e ly u se t h e te c h n o lo g y to e n h a n c e te a c h in g an d learning in t h e c la s s ro o m . A n o t h e r im plication w ith th is a n a ly sis is t h a t t h e le a d e rs e x p e c t e d Kendon t e a c h e r s ' te a m w o r k o r c o -te a c h in g t o be a m o d el fo r te c h n o lo g ic a l in n o v atio n s w ithin s c h o o ls. H ow ever, t h e le a d e rs did n o t w orry a b o u t t h e issu e s o f s o f tw a r e an d tim e m a n a g e m e n t p ro b le m s in t h e c la ss ro o m s . G eneral O b s e r v a tio n s and t h e P a rtic ip a n ts ' Own C o m m e n ts on t h e Kev T ec h n o lo g y A c to rs T h e follow ing s e c t i o n s r e p r e s e n t t h e p a r t i c i p a n ts ' g e n e r a l c o m m e n t s a n d o b s e r v a tio n s , a s s t a t e d o r n a r r a t e d u n d e r q u e s t io n s 1 -4 o f A p p e n d ic e s A & B a s well a s t h e s t r u c t u r e d in terview s. In fo rm a tio n c o lle c te d d uring t h e review o f t e c h n o lo g y r e p o r ts , m e e tin g p ro c e e d in g s , a n d m y p e rs o n a l o b s e r v a tio n s is also included. L ansing S c h o o l D istric t A ccording t o t h e p a rtic ip a n ts , t h e Kendon t e c h n o lo g y i m p le m e n ta tio n plan h a s b e e n in flu e n ce d by t h e School D istrict th r o u g h its a d m in is tr a tiv e a n d financial p o w e rs, b e in g a final d e c is io n - m a k e r a n d fin an cial c o n tro lle r. T h e p a r t i c i p a n ts o b s e r v e d t h a t t h e School D istrict did n o t d ire c tly p a r tic ip a te in t h e planning, d e v e lo p m e n t, a n d im p le m e n ta tio n o f t h e te c h n o lo g y plan, b u t t h e School D istrict r e s p o n d e d fa v o ra b ly t o t e a c h e r s ' r e q u e s t s w ith r e g a r d t o te c h n o lo g y . H ow ever, d e s p i te t h e p ro m is e s fro m t h e D istrict, s o m e t e a c h e r s a n d p a r e n t s w ho p a r tic ip a te d in t h e s t u d y s t a t e d t h a t t h e School D istrict slo w e d dow n t h e te c h n o lo g y i m p le m e n ta tio n p r o c e s s b e c a u s e o f its c o m p le x a d m in is tr a tiv e fo rm a litie s an d lim ited te c h n ic a l s u p p o r t t o t e a c h e r s ' e f f o r t s , p a rtic u la rly in t h e c o m p u t e r t e a c h i n g la b o ra to ry s e t t i n g during t h e 113 1 9 9 3 - 9 4 sc h o o l y e a r. "I feel t h e School D istrict h a s h a m p e r e d , t o s o m e d e g r e e , m a n y of t h e th in g s w e c o n s id e re d im p o r ta n t d u e t o its lim ited r e s o u r c e s a n d p e rs o n n e l" , s t a t e d o n e t e a c h e r . A n o th e r t e a c h e r a d d e d "T he Lansing School D istrict g iv e s m o re ta lk t h a n a ctio n ". As o n e p a r e n t p u t it "From m y o b se rv a tio n , I am n o t su re how involved t h e D istrict is b u t I know it d o e s m o n ito r t h e p r o g re s s o f t h e te c h n o lo g y plan th r o u g h t h e sc h o o l's annu al r e p o r ts ." However, a m ajo rity o f t h e t e a c h e r s w h o p a r tic ip a te d in t h e s t u d y in d ic a te d t h a t t h e 4 0 M acintosh c o m p u t e r s g r a n te d t o t h e scho ol an d th e in service train in g w hich t h e School D istrict o f f e r e d t o tw o K endon t e a c h e r s ( t h e d e s i g n a t e d n e tw o rk m a n a g e r s ) had s ig n ific a n t im p a c ts on t h e te c h n o lo g y im p le m e n ta tio n plan. A n o th e r i m p o r ta n t c o n tr ib u tio n w a s t h e a p p ro v a l a n d s u p p o r t o f A s s i s t a n t S u p e r i n t e n d e n t f o r In stru c tio n t o e s ta b lis h a c o m p u t e r t e a c h i n g la b o ra to ry t o s u p p o r t g r o u p s t a f f train in g a n d in stru c tio n . D e sp ite t h e e n c o u r a g e m e n t an d m a te ria l s u p p o r t fro m t h e D istrict, s o m e p a r tic ip a n ts o b s e r v e d t h a t s o m e a g e n t s in t h e D istrict O ffice s e r v e d a s g a t e k e e p e r s o r c a t a l y s t s t o in te rf e re w ith t h e im p le m e n ta tio n p ro c e s s . O ne t e a c h e r c o m m e n t e d "It s e e m s t h e te c h n o lo g y s u p p o r t p e rs o n n e l a n d fe w o t h e r s in t h e D istrict Office d o o p p o s e t h e c o m p u t e r la b o ra to ry plan a n d t h a t t h e y d o n o t w a n t t o give any te c h n ic a l s u p p o r t e x p e c t e d fro m t h e D istrict". Tw o o f t h e t e a c h e r s s tro n g ly s u g g e s t e d t h a t t h e scho ol a n d t h e D istrict n e e d t o w ork clo sely t o g e t h e r t o s u p p o r t t h e te c h n o lo g y plan, p a rticu la rly t h e t e c h n ic a l a s s i s t a n c e . S u m m a r y . T h e s t u d y in d ic a te s t h a t t h e D istrict O ffice p ro v id ed e q u ip m e n t a n d financial a s s i s t a n c e , b u t t h e o n -g o in g te c h n ic a l s u p p o r t a n d te c h n o lo g y in -se rv ic e trainin g h a v e alw ay s b e e n t h e r e s p o n s ib ility o f t h e s c h o o l a d m i n i s t r a t o r (p rin cip al) a n d h e r c o lla b o r a to rs . In g e n e ra l, it a p p e a r e d t h e D istrict O ffice w a s highly s u p p o r tiv e in w o rd s b u t slow in a c tio n s during t h e period b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 sc h o o l y e a r s . In 1 9 9 3 / 9 4 school y e a r, t h e s t u d y r e v e a le d t h a t t h e D istric t's g r a n t o f 4 0 m ic r o c o m p u te r s an d 114 e n c o u r a g e m e n t t o t e a c h e r s ' e f f o r t s h a d a very p o sitiv e im p a c t on th e in n o v a tio n s . In c o n c lu sio n , t h e p a r t i c i p a n ts f e l t t h e D istrict Office and t h e sc h o o l n e e d t o w ork m o re closely t o s u s ta in t h e te c h n o lo g ic a l in n o v a tio n s a t K endon. T h e S chool A d m in is tra to r: Principal All t h e t e a c h e r s , s t a f f , p a r e n t s , a n d c o m m u n ity b u s in e s s p a r t n e r s w ho p a r t i c i p a te d in t h e s t u d y r e c o g n iz e d t h e g r e a t po sitiv e im p a c ts t h e sc h o o l principal h a s h a d on t h e te c h n o lo g y im p le m e n ta tio n sin ce 1 9 8 9 t o t h e c u r r e n t y e a r. T h e y all a c k n o w le d g e d t h a t s h e w a s t h e key p e rs o n in g e tt i n g fun din g from t h e S chool D istrict. In a d d itio n , s h e h a s w o rk e d h a rd w ith Michigan S t a t e U n iv e rsity c o l l a b o r a t o r s in so licitin g financial a s s i s t a n c e o r g r a n t s f r o m P ro fe ss io n a l D e v e lo p m e n t School P ro g ra m , Michigan P a rtn e rs h ip f o r New E d ucation, Kellogg a n d A ppje C o m p u te r s t o s u p p o r t K endon te c h n o lo g y p ro g ra m s. O ne p a r e n t in d ic a te d t h a t , initially, s o m e p a r e n t s did n o t know e x a c tly t h e kind o f in flu e n ce s t h e sc h o o l principal h a d on t h e te c h n o lo g y im p le m e n ta tio n plan. Y et t h e y a c k n o w le d g e d t h a t s h e h as a lw ays b e e n e n th u s ia s t i c a b o u t t h e e n tire PDS p ro g ra m . O ne p a r e n t e m p h a s i z e d "T h e sc h o o l principal plays a v e ry a c tiv e role in t h e sc h o o l p r o g ra m s . She is a lw ay s visible, v e ry c o m m i t t e d t o t h e PDS p ro g ram , C h a p te r I p ro g ram , e tc . She w orks v e ry h ard t o s e e in g t h a t all t h e sc h o o l p ro g r a m s a re s u c c e s s f u l." Both K endon p a r e n t s and b u sin e ss p a r t n e r s n o t e d t h a t s h e h a s b e e n v e ry c o o p e r a tiv e an d d e d i c a t e d l e a d e r e s p e c ia lly w ith t h e te c h n o lo g y p r o je c ts . O ne r e p r e s e n t a t i v e fro m CASE C re d it Union (a local b a n k ) c o m m e n t e d "She is a lw ay s d e d i c a t e d t o w h a t is b e s t fo r t h e schoo l". A cco rdin g t o s o m e t e a c h e r s w h o p a r tic ip a te d in t h e s tu d y , t h e principal is a lw a y s willing t o s t a n d firm t o s u p p o r t t h e i r p r o g r a m s e v e n w h e n t h e School D istrict o p p o s e s t h e t e a c h e r s ' id eas. T h ey c o m m e n t e d t h a t s h e h a s trie d h ard t o uphold all t h e PDS principles a n d id e a s ( s e e A ppendix J). S o m e t e a c h e r s re v e a le d t h a t s h e giv es t h e n e c e s s a r y e n c o u r a g e m e n t a n d tim e t o h e r t e a c h e r s . In addition, 115 s h e h a s b e e n an e x c e lle n t s o u rc e o f ideas. One t e a c h e r s t a t e d " S h e 's alw ay s e n c o u ra g in g , su p p o rtiv e , a n d o p e n -m in d e d . I like th a t!!" T h e s e t e a c h e r s h a d o b s e r v e d t h a t t h e m o re t h e n u m b e r o f c o m p u te r s in c r e a s e d in t h e sc h o o l, particu larly 1 9 9 3 - 9 4 sc h o o l y e a r, t h e m o re s h e g o t involved w ith t e c h n o lo g y a ctiv itie s. A c co rd in g t o th e m , this w a s q u ite visible in 1 9 9 3 / 9 4 s c h o o l y ear: working w ith t e a c h e r s a n d s t u d e n t s in t h e c o m p u t e r la b o ra to ry , a tt e n d i n g m e e ti n g s w ith Michigan S t a t e U niversity s u p p o r t p e rs o n n e l a n d h e r n e tw o rk m a n a g e rs , e tc . O ne p a r e n t happily ex p la in e d "Being a principal, m o th e r o f sc h o o l a g e children, t e a c h e r an d a g o o d friend o f all K endon p a r e n t s s h e h a s alw ays m a n a g e d t o g e t e v e r y b o d y involved in t h e s c h o o l p ro g ra m s . S he is v e ry visible, helpful, caring, an d h as g r e a t c o m m u n ic a tio n skills. She is g r e a t , o n e o f t h e b e s t principals in t h e w orld." A ccording t o t h e school r e c o r d s an d p r o c e e d in g s fro m t h e School I m p r o v e m e n t T e a m and S t a f f m e e tin g s , t h e principal h a s p lay e d a m a jo r role during t h e planning, d e v e lo p m e n t, im p le m e n ta tio n , a n d e v a lu a tio n s t a g e s of t h e te c h n o lo g y plan. W hen t h e te c h n o lo g y p r o je c t s t a r t e d in 1 9 8 9 / 9 0 sc h o o l y e a r, s h e m a d e s u re t h e plan w a s c o n s i s t e n t w ith g o a ls a n d o b j e c ti v e s s e t fo r s t u d e n t s ' s u c c e s s . She led t h e s t a f f and te c h n o lo g y t e a m t o d e v e lo p p r o g ra m plan, m o n ito r e d t h e p r o je c ts , a n d a n s w e r e d hard q u e s t io n s by t e a c h e r s , p a r e n ts , a n d School D istrict a u th o r itie s . During t h e im p le m e n ta tio n s t a g e s h e trie d t o c a u tio n a n d a s s u r e h er c o ll a b o r a t o r s t h a t it w a s th e ir f ir s t y e a r of e x p e r i e n c e w ith te c h n o lo g y an d t h a t t h e y should w ork o u t t h e p ro b le m s an d issu e s t o g e t h e r . As an o n going a s s e s s m e n t s h e m a d e s o m e m ajo r c o n tr i b u ti o n s t o t e c h n o lo g y d is c u s s io n s , lis te n e d t o s u g g e s t i o n s fo r how t o m a k e t h e te c h n o lo g y p ro g ra m b e tt e r . A s a te c h n o lo g y s u p p o r t p e r s o n an d Michigan S t a t e UniversityK endon C o o rd in a to r, I h a d an o p p o r tu n ity t o w ork c lo sely w ith t h e s c h o o l principal a n d m a k e p e rs o n a l o b s e r v a tio n s o n te c h n o lo g y is s u e s . During t h e sc h o o l-w id e c o m p u t e r im p le m e n ta tio n in 1 9 9 3 / 9 4 sc h o o l y e a r , s h e w a s v e ry involved a t all s t a g e s o f t h e 116 im p le m e n ta tio n . She e n c o u r a g e d t h e s t a f f t o talk a b o u t w h a t n e e d e d t o be d o n e a n d how t h e y w ould d o it. She f o c u s e d o n t h e utility o f th e p r o g r a m s a n d t e a c h e r s ' m o tiv a tio n s . Particularly, s h e w a s m uch c o n c e r n e d w ith w h a t t h e s t a f f could u se t o m ak e t h e schoo l-w ide te c h n o lo g y plan s m o o t h an d rew arding fo r b o th t e a c h e r s an d s t u d e n t s . As an a s s e s s m e n t s t r a t e g y , s h e alw ay s a s k e d t h o s e basic a n d c om pelling q u e s t io n s during t h e s t a f f a n d School Im p ro v e m e n t T e a m m e e ti n g s su c h a s : W h at b u s in e s s a re we in? How is it going? W h at e v id e n c e do w e h a v e ? e tc . A sked a s t o how s h e s e e s Kendon b e co m in g a te c h n o lo g y o r i e n t e d sc h o o l, s h e rep lied "I feel it is tim e w e find a lte r n a tiv e w a y s o f d o in g new th in g s. N ot alw ay s doing old th in g s." A ccording t o her, w h e n t h e S cho ol D istrict f ir s t p r o p o s e d a d is tric t-w id e te c h n o lo g y plan in early 1 9 9 0 s , m a n y sc h o o ls r e f u s e d t o e m b r a c e t h e idea. This w a s an o p p o r tu n ity f o r h e r t o p u rsu e new w a y s o f im proving t h e s c h o o l curriculum , s o s h e a c c e p t e d t h e idea w h o le h e a rte d ly . As a s c h o o l principal, s h e h a s b e e n working hard w ith all h e r c o lla b o ra to rs t o win t h e c o m p e titiv e e d g e o f t h e d i s t r i c t - w id e t e c h n o l o g y im p l e m e n ta t io n plan. S u m m a r y . T h e s t u d y re v e a ls t h a t t h e sc h o o l principal h a s b e e n v e ry s u p p o rtiv e , c o m m i tt e d , and d e d ic a t e d t o g o a ls a n d n e e d s of te c h n o lo g y in t h e lines o f t e a c h e r s a n d s t u d e n t s . She h a s alw ays b e e n a f o r e r u n n e r in t h e sc h o o l t e c h n o lo g y e f f o r t s . She is a w a re and u n d e r s t a n d s t h e im p a c ts o f t e c h n o lo g y on p r e s e n t an d f u tu r e in s tr u c tio n a l a c tiv itie s . S h e p r o m o t e s t h e t e c h n o lo g y id e a s w ith e m p h a s is o n n e e d s . All h e r a c tio n s a re being a c c o m p a n ie d w ith e x a m p le s , m o tiv a tio n s , e n th u s ia s m , c o o p e r a tio n , o p e n n e s s , a n d se lf co n fid en ce . P a re n ts T h r e e K endon p a r e n t s p a r tic ip a te d in t h e s tu d y . T w o o f th e m h a v e s e r v e d on t h e School Im p ro v e m e n t T e a m fo r t h e p a s t fo u r y e a rs an d t h e o t h e r o n e is an a d m in is tra tiv e s t a f f m e m b e r a t K endon. T he 117 r e s p o n s e s g a t h e r e d th r o u g h t h e s e lf -a d m in is te r e d s u r v e y an d t h e p e rs o n a l in te rv ie w s fro m t h e s e p a r e n t s in d ic a te d t h a t K endon p a r e n t s h a d v e ry little in flu en ce on t h e t e c h n o lo g y im p le m e n ta tio n in t h e e a rly y e a r s b e t w e e n 1 9 8 9 / 9 0 - 1 9 9 1 / 9 2 . "I feel p a r e n t s had v e ry little t o d o w ith t e c h n o lo g y d e v e l o p m e n t a t t h a t tim e , u n f o r tu n a te ly " said o n e p a re n t. This could be u n d e r s to o d by t h e f a c t t h a t t h e y h ad lim ited k n o w le d g e a b o u t t h e long t e r m g o a ls fo r t h e te c h n o lo g y plan. O ne p a r e n t n o te d "I a m n o t s u re of t h e a m o u n t of influence Kendon p a r e n t s h ad on t h e s e p ro g ra m s o t h e r th a n t h e input o f t h o s e w ho s e r v e d on t h e School Im p ro v e m e n t T e a m (SIT) and P a r e n t T e a c h e r A s so c ia tio n (PTA) m e e tin g s ." O ne p a r e n t e x p r e s s e d t h e c o n c e rn a b o u t s o m e p a r e n t s ’ p a ssiv e role in t h e sch ool a c tiv itie s. "I wish t h e r e w e r e m o re p a r e n t p a rtic ip a tio n b u t only few a t t e n d e d School I m p r o v e m e n t m e e tin g s w ith t e a c h e r s . "Even t h o s e w h o m a n i f e s t e d i n t e r e s t in w o rking w ith children, th e i r c o m m i tm e n t w a s n o t s tro n g ," said o n e p a re n t. How ever, t h o s e w ho a c tiv e ly p a r t i c i p a te d in t h e sc h o o l m e e ti n g s a s s u m e d t h e resp o n sib ility o f e xp lainin g t h e te c h n o lo g y p e r s p e c t iv e t o o t h e r p a r e n ts . From m y p e rs o n a l o b s e r v a tio n s , during 1 9 9 2 / 9 3 and 1 9 9 3 / 9 4 scho ol y e a rs , s o m e Kendon p a r e n t s b e g a n t o a s s u m e new re sp o n sib ilitie s. I n o tic e d fro m t h e re v ie w s o f K endon a n n u a l r e p o r ts a n d w ork p lan s t h a t , s o m e p a r e n t s ' a c tiv e te c h n o lo g y in v o lv e m e n t w a s a r e s u lt o f t h e f a c u l ty 's e f f o r t s t o g e t all p a r e n t s e n g a g e d in t h e s c h o o l p ro g ra m s. T h eir in p u t during t h e SIT a n d PTA m e e tin g s h a s h a d v e ry p o sitiv e in flu e n ce o n t h e te c h n o lo g y im p le m e n ta tio n . T h e PTA h a s m a d e s u b s ta n t ia l financial an d physical c o n tr ib u tio n s to w a r d s t h e s c h o o l's Library A u to m a tio n . One p a r e n t n o t e d t h a t o v e r t h e p a s t y e a r m o re p a r e n t s hav e g a in e d u n d e rs ta n d in g o f Kendon te c h n o lo g y plan. O ne t e a c h e r c o m m e n t e d "K endon p a r e n ts , in g en eral, a re b e g in n in g t o like t h e sc h o o l-w id e c o m p u t e r a p p lic a tio n s b u t u n fo rtu n a te ly , t h e y d o n o t give m u ch s u p p o rt." A n o th e r p a r e n t a d d e d "S o m e p a r e n t s w a n t a v a rie ty o f c o m p u t e r p r o g r a m s fo r th e ir children b u t t h e y a re n o t willing t o c o n tr i b u te financially." 118 S u m m a r y . B e tw e e n 1 9 8 9 - 9 2 , Kendon p a r e n t s did n o t play any sig n ific an t role during t h e planning and d e v e l o p m e n t s t a g e s . T ho ugh t h e y h a d s o m e influence, y e t it w a s n o t s tr o n g e n o u g h . This w a s d u e t o th e ir lim ited u n d e rs ta n d in g o f t h e long t e r m t e c h n o lo g y plan. H ow ever, b e tw e e n 1 9 9 2 / 9 3 an d 9 3 / 9 4 school y e a rs , t h o s e w ho s e r v e d on t h e School I m p r o v e m e n t T e a m c o n s tr u c tiv e ly w o rk e d w ith Kendon f a c u lty on t h e te c h n o lo g y plan. As t h e y b e c o m e m o re involved w ith t e c h n o lo g y p r o g ra m s a n d w ith m o re b ra in s to rm in g fro m th e s t a f f , t h e y w ould gain m o re in fluence on t h e te c h n o lo g y plan. B u sin e ss C o m m u n ity : P a r tn e rs h ip A ccording t o s o m e K endon t e a c h e r s t h e b u s in e s s c o m m u n ity w a s n o t involved in t h e sc h o o l te c h n o lo g y p ro g r a m s until 1 9 9 3 - 9 4 sc h o o l y e a r w h e n a te le c o m m u n ic a tio n s y s t e m w a s s e t up t o s u p p o r t local C re d it Union a n d t h e 4 t h g r a d e c la s s e s p a r tn e r s h ip p ro je c t. Up until now, th e i r in v o lv e m e n t is lim ited t o t h e t w o 4 t h g r a d e c la s s e s , a c c o rd in g t o SIT r e p o r ts . This lim itation is e x p la in e d by t h e f a c t t h a t th is p a r t n e r s h i p v e n tu r e is in t h e e x p e r im e n ta l s t a g e a n d it w a s originally d e s ig n e d only f o r t h e s e t w o 4 t h g r a d e c la s s e s . H ow ever, t h e sc h o o l e x p e c t s t o e x p a n d t h e p ro g ra m t o all g r a d e levels in t h e n e a r fu tu r e , a c c o rd in g t o t h e tw o 4 t h g r a d e t e a c h e r s an d t h e school p rin cip als (i.e., p r o j e c t c o o r d i n a to r s ) . T h e p a r e n t s fee l t h e financial a n d p e rs o n n e l s u p p o r t s y s t e m s fro m t h e local c r e d i t union has, t o s o m e e x t e n t , influ en ced t h e te c h n o lo g y p ro g ram . As o n e p a r e n t in d ic a te d "A lth o u g h I perso nally did n o t s e e a lot o f b u s in e s s p e o p le in t h e school. But I a m s u re t h e a m o u n t o f e q u ip m e n t a n d tim e s p e n t w ith s t u d e n t s h a d b e e n very in fluen tial." A n o th e r p a r e n t sa id "I love b a n k r e p r e s e n t a t i v e s w orking w ith s t u d e n t s , e s p e c ia lly t h e e le c tr o n ic t r a n s a c t i o n s in t h e c la s s ro o m s ." As a te c h n o lo g y s u p p o r t p e rs o n , I h a d t h e o p p o r tu n ity t o o b s e r v e t h e s t u d e n t s in t h e s e c la s s e s b eing tr a in e d a s "Bank T ellers" by t h e b a n k r e p r e s e n ta t iv e s . For e x am p le , fro m t h e c o m p u t e r te rm in a l, o n e b a n k r e p r e s e n t a t i v e (T eller) w ould explain t o s o m e individuals o r sm all g r o u p s o f t w o o r t h r e e t h e b a sic o p e r a t io n s 119 involved w ith b a n k d e p o s i t s , w ith d raw al, a n d c h e c k in g t h e b a la n c e in a c u s t o m e r 's a c c o u n t. O ne t e a c h e r a c k n o w le d g e d , "The C redit Union h a s b r o u g h t th e ir k n o w le d g e in to t h e c la ss ro o m . This h a s p ro v id ed a v e ry im p o r t a n t h a n d s - o n learning skills t o t h e s t u d e n t s . " A n o th e r t e a c h e r a d d e d , "This h a s b e e n po ssible d u e t o th e ir c o o p e r a tio n and w illingness. T h e y really c r e a t e n a tu r a l in flu e n c e a n d s h o w c o m m i t m e n t ." S u m m a r y . T h e c o m m u n ity b u s in e s s c o m m u n ity w a s n o t involved in t h e sc h o o l te c h n o lo g y p r o g r a m s until 1 9 9 3 - 9 4 sc h o o l y e a r . T h e financial a n d p e rs o n n e l s u p p o r t s y s t e m s fro m t h e local c r e d it union had, t o s o m e e x t e n t , in flu en ced t h e te c h n o lo g y p ro g ram . H ow ever, t h e i r in v o lv e m e n t w a s lim ited only t o t h e tw o 4 t h g r a d e c la sse s. T each ers T h e r e s p o n s e s fro m t h e s u r v e y a n d in te rv ie w s did in d ic a te t h a t b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 0 / 9 1 sc h o o l y e a r s few t e a c h e r s p a r tic ip a te d in t h e planning an d d e v e l o p m e n t o f t h e te c h n o lo g y plan. T his w a s e x p la in e d b y t h e f a c t t h a t m a jo rity o f t h e m lack ed c o n fid e n c e a n d e x p e r ie n c e in e d u c a tio n a l te c h n o lo g y . H ow ever, e v e r y t e a c h e r r e s p o n d e d p o sitiv e ly t o all te c h n o lo g y r e l a te d p r o p o s a ls an d d is c u s s io n s in t h e planning s t a g e s . One t e a c h e r h in te d "As I w a s h e s i t a n t initially d u e t o m y lack o f e x p e rie n c e , I d e c id e d t o give m y only c o m p u t e r t o a c o lle a g u e fo r t h e c a u s e b e c a u s e I t h o u g h t it w a s im p o r t a n t f o r u s all. "E ven t h o s e fe w t e a c h e r s w ho did n o t d irec tly u s e c o m p u t e r s f o r in s tr u c tio n in t h e c la s s ro o m w e r e willing t o w rite t e c h n o lo g y r e p o r t s " , in d ic a te d a n o t h e r t e a c h e r . B e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 sc h o o l y e a rs , t h e r e w a s no d e fin e d s c h o o l - b a s e d policy re g a rd in g c o m p u t e r a p p lic a tio n s in t h e curriculum . T h e t e a c h e r s f o u n d it d ifficu lt t o im p le m e n t t h e D is tric t's te c h n o lo g y g u id e lin e s b e c a u s e , a c c o rd in g t o s o m e t e a c h e r s , t h e y w e re in a p p r o p r ia te o r in c o m p a tib le w ith t h e t e a c h e r s ' n o rm al c la s s r o o m p r a c tic e s . A c co rd in g t o t h e t e a c h e r s , th is w a s 120 e v id e n t by t h e f a c t t h a t t h o s e t e a c h e r s w ho h a d c o m p u t e r s in th e ir c la s s ro o m s m a d e p e rs o n a l d e cisio n s a s t o how b e s t s h e o r he h ad to u se t h e c o m p u t e r fo r in stru ctio n . In 1 9 9 2 - 9 3 sch ool y e a r, a t e a m of five t e a c h e r s a n d t h e sc h o o l principal m e t o n c e a w e e k a f t e r reg u lar sc h o o l h o u rs an d during t h e re a llo c a te d tim e p e rio d s t o s e a r c h fo r a p p r o p r i a te p r o g r a m s t h a t could b e in stalled in t h e curriculum . As c o m p u t e r s b e c a m e m o re available in t h e sc h o o l th ro u g h t h e D istricts' g r a n t in 1 9 9 3 / 9 4 sc h o o l y e a r, th e t e a c h e r s ' b e h a v io r to w a r d s te c h n o lo g y b e g a n t o c h a n g e . T hrough individual an d g ro u p i n t e r e s t s a s well a s t h e n e c e s s a r y s u p p o r t s y s t e m s fro m t h e n e tw o rk m a n a g e r s a n d t h e Michigan S t a t e U niversity c o lla b o r a to r s e v e r y t e a c h e r is a c tiv e ly involved in t h e te c h n o lo g y im p le m e n ta tio n plan. A ccording t o o n e te a c h e r , t h e c o m m o n vision d e v e lo p e d for 1 9 9 3 / 9 4 te c h n o lo g y w ork plan h a s m a d e all t h e t e a c h e r s i n t e r e s t e d in c o m p u t e r s , t h u s fa c ilita tin g t e a c h e r s ' a d o p tio n o f t h e sc h o o lw ide t e c h n o l o g y i m p le m e n ta tio n . All K endon p a r e n t s w ho p a r tic ip a te d in t h e s t u d y sa id m ajo rity o f K endon t e a c h e r s h a v e p lay e d a vital role t o m ak e t h e sc h o o l wide te c h n o lo g y im p le m e n ta tio n plan a s u c c e s s . One p a r e n t re v e a le d "I think fro m t h e o u tlo o k , o u r t e a c h e r s a re doing a g r e a t jo b . T h e y s e e m willing t o a t t e n d all m e e t i n g s a n d p a r t i c i p a te a c tiv e ly in all te c h n o lo g y r e la te d to p ic s . In f a c t t h e y a re doing w h a t t h e y c a n t o n u r tu r e t h e p ro g ra m a lo n g ." T h e B u sin e ss r e p r e s e n t a t i v e s equally c o m m e n t e d t h a t t h e t e a c h e r s h a v e b e e n v e ry c o o p e r a tiv e and su p p o r tiv e . "M ost o f t h e t e a c h e r s really w a n te d c o m p u t e r s f o r th e ir s t u d e n t s s o t h e y w o rk e d h a rd t o a cq u ire t h e n e e d e d skills t o t e a c h w ith t h e te c h n o lo g y " , a d d e d o n e p a re n t. T h e t e a c h e r s p o in te d o u t t h a t t h e 4 t h and 5 t h g r a d e t e a c h e r s h a v e p lay e d an o u ts ta n d in g role. O ne t e a c h e r n a r r a te d "T h o se t e a c h e r s a lw a y s w ork h a rd on c o m p u t e r s w ith t h e i r s t u d e n t s a n d fo r t h e m s e l v e s a s a d u lt le a rn e rs ." A n o th e r t e a c h e r c o m p lim e n te d "T h ey h a v e w o rk e d in t e a m s t o help e a c h o th e r" . In g e n eral, t h e s t u d y d is c o v e r e d t h a t m a jo rity o f t h e t e a c h e r s hav e trie d t o p u t in m ax im u m e f f o r t fo r t h e te c h n o lo g y im p le m e n ta tio n . Y et t h e y n e e d 121 m o re tim e t o m a s t e r a n d / o r do r e s e a r c h on t h e s o f tw a r e fo r e f f e c t i v e a n d e f f i c ie n t a p p lic a tio n in th e i r r e s p e c t i v e c la s s r o o m s . S u m m a ry . T he t e a c h e r s h a v e b e e n v e ry r e c e p tiv e t o t h e te c h n o lo g y plan d e s p i t e s o m e p e s s im is tic v iew s m a n i f e s t e d in t h e 1 9 8 9 / 9 0 and 1 9 9 1 / 9 2 school y e a rs. T h e y h a v e b e e n v e ry c o o p e r a tiv e , a c c o m m o d a tin g a n d d e d ic a t e d t o t h e sc h o o l-w id e te c h n o lo g y p r o g ra m s during 1 9 9 3 / 9 4 scho ol y e a r. P e e r m e n to rin g or c o lla b o r a tiv e e f f o r t s a s well a s p e rs o n a l a n d p r o f e s s io n a l i n t e r e s t s had b e e n t h e c o r n e r s t o n e t o t e a c h e r s g e n e ra l a d o p tio n o f Kendon te c h n o lo g y i m p le m e n ta tio n plan. N e tw o rk M a n a g e rs R e s p o n d e n ts ' c o m m e n t s re g a rd in g n e tw o rk m a n a g e r s . A t t h e tim e o f t h e s t u d y only few p a r e n t s kn ew w h a t t h e p o sitio n of n e tw o rk m a n a g e r w as. O ne p a r e n t said "This is a n ew t e r m t o m e." T h o s e w h o w e re a w a re o f th is p o sitio n r e c o g n iz e d t h a t u p o n th e ir n o m in a tio n s a s n e tw o rk m a n a g e r s in 1 9 9 3 / 9 4 sc h o o l y e a r, t h e s e tw o 5 t h g r a d e t e a c h e r s h a v e d e m o n s t r a t e d a v e ry s t r o n g le a d e rs h ip role re g a rd in g t h e s c h o o l-w id e t e c h n o lo g y im p le m e n ta tio n plan. T h e tw o b u s in e s s r e p r e s e n t a t i v e s n o t e d t h a t t h e s e m a n a g e r s w ork v e ry hard, a n d t a k e t h e i r re s p o n sib ilitie s se rio u sly . W h a t o n e t e a c h e r said a b o u t o n e o f t h e n e tw o rk m a n a g e rs , "O ne o f o u r n e tw o rk m a n a g e r s h a s b e e n v e ry w ond erful. W hen w e s t a r t e d first, s h e to ld u s t h a t now s h e h a s a c q u ire d h e r ow n c o m p u t e r an d h a s s t a r t e d p ra c tic in g serio u sly a t h o m e. And if a n y t e a c h e r n e e d e d help, s h e o r h e sh o uld feel f r e e t o call on her. Now, s h e is t h e c o n t a c t p e rs o n w h o is a lw ay s re a d y t o a s s i s t us. Her kids a re learning f a s t " . In g e n e ra l, t h e t e a c h e r s g a v e m u ch c re d it t o t h e n e tw o rk m a n a g e r s fo r m aking 1 9 9 3 / 9 4 a s u c c e s s fu l y e a r a t K endon p a rtic u la rly w ith c o m p u t e r a p p lic a tio n s in t h e c la s s r o o m s a n d la b o r a to r y s e t ti n g . O ne t e a c h e r n a r r a t e d "T he n e tw o rk m a n a g e r s have w o rk e d h a rd t o give u s s u f f ic ie n t train in g t o b e se lf s u f f ic ie n t in c o m p u t e r a p p lic a tio n s b o t h in t h e la b o r a to ry a n d c la s s ro o m s . T h e y 122 a re helpful, v e ry involved, a n d a c c o m m o d a tin g ." A n o th e r also s u p p o r t e d " T h ey h a v e d o n e an e x c e lle n t j o b e sp ec ially fo r t h e s t a f f w ith w h o m t h e y had t o work. In fa c t, t h e y w o rk e d hard t o g e t e v e r y b o d y involved." T h e e x tr a train in g w hich t h e n e tw o rk m a n a g e r s re c e iv e d fro m t h e School D istrict p la y e d a s ig n ific a n t role in t h e te c h n o lo g y im p le m e n ta tio n plan. One low er g r a d e t e a c h e r s t a t e d t h a t t h e t e a c h e r s lis te n e d t o t h e n e tw o rk m a n a g e r s w ith c o n fid e n c e a b o u t t h e s o f t w a r e a n d c o m p u t e r te c h n ic a l a d v ic e b e c a u s e t h e y ( t e a c h e r s ) f e lt t h e l a t t e r w e r e m o re k n o w le d g e a b le . T h e t e a c h e r s s t r e s s e d t h a t t h e m a n a g e r s h a v e a lw ay s b e e n v e ry p a t i e n t an d s e n s itiv e t o t e a c h e r s ' f r u s t r a t i o n s w ith c o m p u t e r s . One t e a c h e r s t a t e d "I a p p r e c i a te t h a t kind o f a t t i t u d e an d available s u p p o r t in t h e b u ild in g ." G roup in te rv ie w w ith n e tw o rk m a n a g e r s . During t h e small g r o u p in te rv ie w w ith t h e n e tw o rk m a n a g e r s , tim e a n d m o n e t a r y in c e n tiv e s (r e w a r d s ) w e re t h e m a jo r c o n c e rn s . A ccording t o th e m , t h e y d o n 't h a v e e n o u g h tim e t o g o th ro u g h t h e n e tw o rk p ro g ra m s in o r d e r t o r e n d e r a p p r o p r ia te s e rv ic e s t o th e ir c o lle a g u e s . T h e y think m o re r e le a s e tim e w ould help t h e m t o learn m o re in o r d e r t o t a k e full c o n tro l o f t h e m a n a g e m e n t p ro b lem s. In a d d itio n t o t h a t t h e y feel b o th PDS an d LSD sh ou ld a rra n g e paid S u m m e r te c h n o lo g y s e s s io n s f o r b o th n e tw o rk m a n a g e r s a s well a s t h e r e s t o f t h e t e a c h e r s . A ccording t o t h e m th is w ould help t o a llev ia te s o m e p ro b le m s s u c h a s f a tig u e , fam ily tim e d e m a n d s , a n d p e rs o n a l a p p o i n t m e n t s b e in g e x p e r ie n c e d during t h e a f t e r - s c h o o l te c h n o lo g y se ss io n s . R egarding t h e m a in te n a n c e a n d m a n a g e m e n t o f t h e h a rd w a re a n d s o f t w a r e , t h e y c o m p la in e d t h a t t h e train ing re c e iv e d fro m t h e School D istrict w a s in c o m p le te . A f te r t h e in se rv ic e tra in in g t h e y e x p e c t e d s o m e f r e q u e n t follow -ups fro m t h e t r a in e r s b u t n o t e v e n a single o n e h a p p e n e d . Even if t h e y called fo r te c h n ic a l a s s i s t a n c e , t h e D istric t's te c h n o lo g y p e rs o n n e l s e ld o m r e s p o n d e d t o t h e i r n e e d s. 123 T h e s e i m p o r t a n t t e c h n ic a l h a n d ic a p s , s o m e t i m e s c r e a t e d f r u s tr a tio n s fo r t h e m a n d th e ir c o lle a g u e s , t h e y a d m i t te d . In an e f f o r t t o m a in ta in a n d / o r r e s t o r e t e a c h e r s ' c o n fid e n c e a n d th e ir credibility a s n e tw o rk m a n a g e rs , a c c o rd in g t o t h e m , t h e y h a v e t o p u t in e x tra h o u rs b o th a f t e r sc h o o l an d during t h e w e e k e n d s a t h o m e se a r c h in g f o r p o ssib le s o f t w a r e a n d h a rd w a re s o lu tio n s . A sked w hy t h e y a c c e p t e d t o b e n e tw o rk m a n a g e r s , o n e re s p o n d e d t h a t p e rso n ally s h e e n jo y e d being a n e tw o rk m a n a g e r o r b e co m in g o n e o f t h e schoo l te c h n o lo g y le a d e rs, th o u g h no m o n e ta r y rew ard s w e re a t t a c h e d t o t h e position. On t h e o t h e r hand, her c o llea g u e sa id s h e a c c e p t e d b e c a u s e it w a s an o p p o r tu n ity t o im prove h e r t e c h n o lo g y p e rf o r m a n c e th r o u g h t h e e x tr a train in g from t h e D istrict. T h a t is, o n e a c c e p t e d t h e p o sitio n on p e rs o n a l i n te r e s t and t h e o t h e r w a s b a s e d on p ro fe ssio n a l d e v e l o p m e n t m o tiv e s. Q u e s tio n s re g a rd in g th e i r f u tu r e plan s a s n e tw o rk m a n a g e r s , o n e replied t h a t sh e w ould n o t c o n tin u e t h e w ork if m o n e t a r y re w a rd s o r o t h e r r e la te d c o m p e n s a tio n a re n o t c o n s id e re d by t h e School D istrict. C o n tra ry , h e r c o u n t e r p a r t said s h e w ould c o n tin u e e v e n if t h e School D istrict r e f u s e s t o give h e r a c o m p e n s a tio n . For e v a lu a tio n p u rp o s e s , t h e n e tw o rk m a n a g e r s th in k it w ould b e nice t o r e q u e s t t h e t e a c h e r s t o d o c u m e n t o r k e e p log o f all th e ir c o m p u t e r a c tiv itie s in t h e c la ss ro o m s . T h a t is, k e e p in g t r a c k o f tim e s p e n t , t y p e s o f s o f tw a r e u s e d and t h e n u m b e r o f s t u d e n t s p e r day, all m a jo r a n d m in or te c h n ic a l ( h a rd w a re a n d s o f t w a r e ) p ro b le m s, a n d s t u d e n t s ' a t t i t u d e t o w a r d c o m p u te r s , during individual a n d g ro u p h a n d s - o n a c tiv itie s . R egardin g t h e p ro b a b le s o lu tio n s t o t h o s e te c h n ic a l a n d m a n a g e ria l p ro b le m s in t h e f u tu r e , t h e y s tr o n g ly feel t h e t o p a d m in is tr a to r s sh o u ld alw ays b e in fo rm e d o f a n y s itu a tio n o r in c id e n ts t h a t m ig h t j e o p a r d iz e o r in te r f e r e w ith t h e s m o o t h running o f t h e sc h o o l te c h n o lo g y p ro g ra m s. For in s ta n c e , t h e y s tr o n g ly r e c o m m e n d e d t h a t t h e s c h o o l Principal, t h e n e tw o rk m a n a g e r s , and Michigan S t a t e U niversity c o lla b o r a to rs sh o u ld m e e t w ith t h e A s s i s t a n t S u p e r i n t e n d e n t o f In s tru c tio n t o d is c u s s t h e s e te c h n ic a l p ro b lem s. More sp ecifically , t h e y e n t e r t a i n e d f e a r s t h a t if t h e 124 A s s i s t a n t S u p e r i n t e n d e n t o f In stru c tio n , w ho e n d o r s e d t h e original la b o r a to r y p ro p o sa l, c h a n g e s p o sitio n o r le a v e s t h e S chool D istrict, t h e c o m p u t e r la b o ra to ry plan w ould c o lla p se or d is c o n tin u e fo r t h e sim ple f a c t t h a t t h e r e w ould b e no s u p p o r t fro m t h e te c h n ic a l p e rso n n e l. T h e y f u r t h e r s u g g e s t e d t h a t t h e sc h o o l sh o u ld su b m it a n o t h e r p ro p o sa l fo r a p e r m a n e n t la b o ra to ry , a f t e r six s u c c e s s fu l m o n th s o f e x p e r i m e n t a t io n , sin c e t h e original la b o r a to r y p ro p o sa l w a s a c c e p t e d on provisional basis. A cco rd in g t o th e m , th is is t h e tim e t h e scho ol n e e d s t h e la b o ra to ry t o be c o n n e c t e d t o b o th t h e sc h o o l local a r e a n e tw o rk (LAN) a n d t h e D istric t’s w ide a re a n e tw o rk (WAN). T h e y feel t h e n e tw o rk in g w ould help K endon s t u d e n t s t o c o n v e n ie n tly a c c e s s library in fo rm a tio n a n d o t h e r e d u c a tio n a l r e s o u r c e s t o c o m p e n s a t e f o r t h e s c h o o ls lim ited library r e s o u r c e s . T h u s, m aking t h e sc h o o l te c h n o lo g y plan m o re c o s t - e f f i c i e n t an d e ffe c tiv e . S u m m a ry . T h e n e tw o rk m a n a g e r s ' in serv ice train in g fro m t h e School D istrict, t h e i r p e rs o n a l a n d p ro fe s s io n a l c o n s c i o u s n e s s , an d c o m m i tm e n t s h a v e c o n tr i b u te d t o s t a f f d e v e l o p m e n t a n d t h e s u b s e q u e n t sc h o o l-w id e a d o p tio n o f t h e te c h n o lo g y im p le m e n ta tio n . D e sp ite t h o s e e f f o r t s , t h e s e n e tw o rk m a n a g e r s n e e d m o re tim e t o w ork o u t c o m p u t e r p ro b le m s. Equally, t h e y n e e d m o n e t a r y in c e n tiv e s o r o t h e r c o m p e n s a ti o n f o r t h e se rv ic e s. MSU T e c h n o lo g y C o lla b o ra to rs A cco rdin g t o K endon p a r e n t s w ho p a r tic ip a te d in t h e s tu d y , t h e p a rtic ip a tio n o f Michigan S t a t e U niversity t e c h n o lo g y p e rs o n n e l s tro n g ly e n c o u r a g e d t h e School D istrict t o e n d o r s e t h e Kendon te c h n o lo g y plan. " T h ey h a v e h e lp e d t o build a solid link b e tw e e n te c h n o lo g y a n d s t u d e n t s " sa id o n e p a re n t. S o m e t e a c h e r s re m a rk e d t h a t a lth o u g h in t h e fir s t y e a r s ( 1 9 8 9 / 9 0 - 9 1 / 9 2 sc h o o l y e a r s ) , only t h e u p p e r g r a d e s re c e iv e d s u p p o r t fro m Michigan S t a t e U niversity c o lla b o r a to rs , th is c o n ti n u e d c o lla b o ra tio n h a s h e lp e d a g r e a t deal t o w a r d s t h e sc h o o lw id e te c h n o lo g y im p le m e n ta tio n plan. T h e 125 t e a c h e r s in d ic a te d t h a t i n a d e q u a t e p e rs o n n e l fro m t h e u n iv ersity lim ited t h e kind o f s u p p o r t s y s t e m s it p la n n e d fo r K en d o n initially until 1 9 9 2 / 9 3 sc h o o l y e a r w h e n tw o a d d itio n al g r a d u a t e s t u d e n t s g o t involved in t h e te c h n o lo g y prog ram . One t e a c h e r s t a t e d " 1 9 9 3 1 9 9 4 sc h o o l y e a r h a s b e e n t h e b e s t fo r Michigan S t a t e University w ith re g a rd t o K endon te c h n o lo g y im p le m e n ta tio n " . A cco rd in g t o t h e t e a c h e r s , t h e t e c h n o lo g y s e rv ic e s h a v e in c r e a s e d significantly sin ce t h e c o m p u t e r t e a c h in g la b o r a to ry w a s d e v e lo p e d in Ja n u a ry , 1 9 9 4 . As o n e t e a c h e r s t a t e d "We re c e iv e d m o re w eekly s u p p o r t in t h e la b o ra to ry a n d th is h e lp e d m an y t e a c h e r s w h o o f t e n g o t s tu c k like m e" D e sp ite all t h o s e i m p o r t a n t s u p p o r t s y s t e m s r e c e iv e d fro m th e u n iv ersity , K endon t e a c h e r s e x p e c t e d m o re re g u la r v isits o r followu p s o f t h e u n iv ersity fa c u lty . Again, s o m e t e a c h e r s f e lt t h e Michigan S t a t e U niversity c o lla b o r a to r s le f t t o o m u c h w ork fo r t h e n e tw o rk m a n a g e r s , w h o really h a d lim ited tim e fo r t h e sc h o o lw id e t e c h n o lo g y assig n m en ts. However, K endon p a r e n t s a n d t e a c h e r s feel v e ry g o o d a b o u t t h e kind o f a s s i s t a n c e b e ing re c e iv e d fro m t h e u n iv e rs ity p e rs o n n e l. S u m m a r y . T h e te c h n ic a l e x p e r tis e , s e lf a n d p ro f e s s io n a l c o m m i t m e n t s o f MSU c o lla b o r a to r s a n d m a te ria l in c e n tiv e s fro m PDS and MPNE had b e e n v e ry in stru m e n ta l in g e tt i n g t h e te c h n o lo g y plan in p lac e. H ow ever, K endon t e a c h e r s e x p e c t e d m o re re g u la r visits o r fo llo w -u p s o f Michigan S t a t e U niversity f a c u lty m e m b e r s re s p o n s ib le fo r t h e v a rio u s PDS p r o j e c ts a t K endon. In te rn a l A g e n t s The school adm inistrators . T h e p a rtic ip a n ts in d ic a te d t h a t t h e sc h o o l principal h a s b e e n v e ry su p p o rtiv e , c o m m i tt e d , a n d d e d i c a t e d t o g o a ls and n e e d s o f te c h n o lo g y in t h e lines o f t e a c h e r s an d s t u d e n t s . S he h a s a lw ays b e e n a fo re r u n n e r in t h e sch ool te c h n o lo g y e f f o r t s . She is a w a re and u n d e r s t a n d s t h e im p a c ts o f t e c h n o lo g y o n p r e s e n t a n d f u tu r e in stru c tio n a l a c tiv itie s. She 126 p r o m o te s t h e te c h n o lo g y id e a s w ith e m p h a s is o n n e e d s . All h e r a c t io n s a r e b eing a c c o m p a n ie d w ith e x a m p le s , m o tiv a tio n s , e n th u s ia s m , c o o p e r a tio n , o p e n n e s s , a n d se lf c o n fid e n c e . Kendon faculty . T h e s tu d y in d ic a te d t h a t t e a c h e r s w e re very r e c e p tiv e t o t h e t e c h n o lo g y plan d e s p i t e s o m e p e s s im is tic view s m a n if e s te d in t h e 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 sc h o o l y e a rs . T h e y w orked c o o p e ra tiv e ly , a c c o m m o d a t e d a n d d e d ic a t e d t o t h e sc hoo l-w ide te c h n o lo g y p r o g r a m s during 1 9 9 3 / 9 4 sc h o o l y e a r. P e e r m e n to rin g or c o lla b o r a tiv e e f f o r t s a s well a s p e rs o n a l a n d p ro f e s s io n a l i n t e r e s t s had b e e n t h e c o r n e r s t o n e t o t e a c h e r s g e n e ra l a d o p tio n o f Kendon te c h n o lo g y im p le m e n ta tio n plan. In-house technology managers. T h e d e s ig n a tio n o f tw o t e a c h e r s by t h e t e a c h e r s th e m s e lv e s a s n e tw o rk m a n a g e r s had p o sitiv e i m p a c t s on t h e im p le m e n ta tio n p r o c e s s . T h e sp ecial in se rv ic e train in g w hich t h e y r e c e iv e d fro m t h e S ch ool D istrict, t h e i r p e rs o n a l a n d p ro fe s s io n a l c o n s c i o u s n e s s , a n d c o m m i t m e n t s all h a v e c o n tr i b u te d t o s t a f f d e v e l o p m e n t a n d t h e s u b s e q u e n t scho olw ide a d o p tio n o f t h e te c h n o lo g y im p le m e n ta tio n . D e sp ite t h o s e e f f o r t s , t h e p a r tic ip a n ts re a liz e d t h a t t h e s e n e tw o rk m a n a g e r s n e e d e d m o re tim e t o w ork o u t c o m p u t e r p ro b lem s. Equally, t h e y n e e d e d m o n e t a r y in c e n tiv e s o r o t h e r c o m p e n s a ti o n f o r t h e se rv ic e s. E x te rn al A g e n t s . The school district. R egarding t h e t o p a d m in is tr a to r s , t h e s t u d y in d ic a te s t h e S chool D istrict w a s highly s u p p o r t i v e in w o rd s b u t slow in a c tio n s during t h e p erio d b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 sc h o o l y e a r s . H ow ever, in 1 9 9 3 / 9 4 sc h o o l y e a r, t h e D is tric t's g r a n t o f 4 0 m ic r o c o m p u te r s a n d e n c o u r a g e m e n t t o t e a c h e r s ' e f f o r t s had a v e ry p o sitiv e im p a c t on t h e in n o v atio n s. T h e p a rtic ip a n ts f e l t t h e D istrict O ffice a n d t h e sc h o o l n e e d t o w ork m o re clo sely t o s u s ta in t h e te c h n o lo g ic a l in n o v a tio n s a t K endon. 127 University alliance. T h e te c h n ic a l e x p e r tis e , se lf an d p ro fe s s io n a l c o m m i t m e n t s o f Michigan S t a t e U niversity c o lla b o r a to rs a n d m a te ria l in c e n tiv e s fro m PDS a n d MPNE h a d b e e n v e ry in s tr u m e n ta l in g e t t i n g t h e te c h n o lo g y plan in place. H ow ever, K endon t e a c h e r s e x p e c t e d m o re re g u la r v isits o r follo w -u p s o f Michigan S t a t e U niversity fa c u lty m e m b e r s re s p o n s ib le fo r t h e v a rio u s PDS p r o j e c ts a t K endon. Kendon parents.. B e tw e e n 1 9 8 9 - 9 2 , Kendon p a r e n t s did n o t play any sig n ific an t role a n d t h a t t h e y did n o t h ave s t r o n g influ ence on t h e im p le m e n ta tio n . H ow ever, b e tw e e n 1 9 9 2 / 9 3 a n d 9 3 / 9 4 scho ol y e a rs , t h o s e w h o s e r v e d on t h e School Im p ro v e m e n t T e a m c o n s tr u c tiv e ly w o rk e d w ith K endon fa c u lty on t h e t e c h n o lo g y plan. As t h e y b e c o m e m o re involved w ith te c h n o lo g y p r o g ra m s a n d with m o re b ra in s to rm in g fro m t h e s ta f f , t h e y b e g a n t o gain m o re in fluen ce on t h e te c h n o lo g y plan. Com m unity business partners. T h e financial a n d p e rs o n n e l s u p p o r t s y s t e m s fro m t h e local c r e d it union had, t o s o m e e x t e n t , in flu e n c e d t h e t e c h n o lo g y p ro g ram . T h eir s u p p o r t a n d p a rtic ip a tio n in s o m e c la s s r o o m s e n h a n c e d s t u d e n t s ' u n d e r s ta n d in g o f real world a p p lic a tio n s o f t h e s u b j e c t - m a t t e r su c h a s m a t h e m a t i c s a p p lic a tio n s in bank ing . CHAPTER 6 CHANGING PERCEPTIONS OF EDUCATIONAL TECHNOLOGY O v e rv ie w This c h a p t e r d is c u s s e s t h e (1 ) p a r tic ip a n ts ' p e r c e p t i o n s of K endon t e a c h e r s ’ e x p e c t a t i o n s w ith r e g a rd t o o rg a n iz a tio n a l c u ltu re o f t h e sc h o o l a s well a s t e a c h e r s ' beliefs in a n d a d o p tio n o f te c h n o lo g ic a l in n o v a tio n s an d ( 2 ) p a r tic ip a n ts ' p e r c e p t i o n s o f te c h n o lo g ic a l c h a n g e s in t h e schoo l curriculum o v e r t h e p a s t five y e a rs . T h e d a t a on t h e s e a s p e c t s o f ch an g in g p e rc e p tio n s w e re c o lle c te d fro m r e s p o n s e s t o q u e s t io n s 5 - 1 0 a n d 1 5 - 3 4 o f se lf­ a d m in is te re d s u r v e y ( s e e A p p e n d ic e s 1 & 2 ) and follow -up p e rso n al in te rv ie w s. T h e in fo rm a tio n g a t h e r e d fro m t h e s e t e c h n iq u e s w a s s u p p o r t e d by p a rtic ip a n ts ' ow n c o m m e n t s an d m y p e rso n al o b s e rv a tio n s . All t h e s e d a t a h e lp e d m e t o u n d e rs ta n d t h e e x t e n t t o which o rg a n iz a tio n a l c u ltu re o f t h e sc h o o l s y s t e m a n d t e a c h e r s ' p e rs o n a l b e liefs h a v e in flu e n c e d t h e te c h n o lo g ic a l in n o v a tio n s o v e r t h e p a s t five y e a r s . Figure IVA r e p r e s e n t s s u b s e t s o f p e rc e iv e d beliefs, o rg a n iz a tio n a l, in s tru c tio n a l, a n d g e n e r a l te c h n o lo g ic a l c h a n g e va ria b le s g a t h e r e d th r o u g h q u e s t io n s 5 - 1 0 , & 1 5 - 3 4 o f A p p e n d ic e s A & B. T h e full p lo t and its c o o r d in a te s a re p r e s e n t e d in A p p e n d ic e s E & F. T h e s e grap h ical p r e s e n t a ti o n s a re s u p p o r t e d by s u m m a ry s t a t i s t i c s in T a b le s H, I, J, & K. 128 -*«?9 Figure IV A : T each ers' technology. beh'efs ’ e *P e ctations ’ and ~\ v aCJoPtio 130 Beliefs. E x p e c ta tio n s , a n d A d o p tio n o f T e c h n o lo g y Figure IVA a b o v e r e p r e s e n t s a s u b s e t o f beliefs, o rg a n iz a tio n a l, a n d in s tru c tio n a l v a ria b le s ( q u e s t i o n s 5 - 1 0 , & 1 5 - 2 8 of A p p e n d ic e s A & B). All t h e v a ria b le s a re p r e s e n t e d in tw o form s: p a s t (i.e., suffix "PAS") a n d p r e s e n t (i.e., suffix "PRE"). Regarding t h e o r g a n iz a tio n a l c u ltu r e o f K endon sch o o l, t h e p a r t i c i p a n ts ' p e r c e p t i o n s o f t e a c h e r s e x p e c t a t i o n s o f m o re te c h n ic a l s u p p o r t (TES), in serv ice te c h n o lo g y train in g p r o g r a m s (ITR) b e f o r e e f f e c t i v e l y in te g r a tin g t h e s e m o d e r n in s tru c tio n a l t o o ls in to t h e curriculum , a n d m o re te a m w o r k (TWK) du ring t h e im p le m e n ta tio n p r o c e s s h a v e s h if te d fro m th e i r lo c a tio n s in t h e p a s t ( 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) in a p p ro x im a te ly t h e s a m e d ire c tio n t o t h e i r lo c a tio n s in t h e 1 9 9 3 / 9 4 sc h o o l y e a r. T h e lo catio n o f p a rtic ip a n ts ' p e r c e p tio n s o f t e a c h e r s ' beliefs (BEL) in te c h n o lo g y a s a p o te n tia l to o l t o s u p p o r t tr a d itio n a l in s tr u c tio n w a s c lo s e t o o r g a n iz a tio n a l c u ltu re o f t h e sc h o o l. T h e lo c a tio n o f p a r tic ip a n ts ' p e r c e p t i o n s o f t e a c h e r s ' e x p e c t a t i o n s o f tim e (TME) fo r te c h n o lo g y a c tiv itie s w a s a lso clo se t o o rg a n iz a tio n a l c u ltu r e o f t h e sch ool. T able H below sh o w s t h a t t h e p e r c e n t a g e s c o r e o f t h e p a r t i c i p a n ts w h o r a t e d t h e t e a c h e r s ' e x p e c t a t i o n s o f m o re te c h n ic a l s u p p o r t high in c re a s e d fro m 2 3 % in t h e p a s t t o 6 9 % in t h e 1 9 9 3 / 9 4 sc h o o l y e a r , t h a t o f inserv ice train in g p r o g r a m s in c r e a s e d fro m 2 5 % t o 58% , t h a t o f t e a m work in c re a se d fro m 3 0 % t o 5 0% , a n d t h a t o f b eliefs in te c h n o lo g y in c re a s e d fro m 5 4 % t o 7 5 % . With r e g a rd t o tim e f a c t o r , t h e p e r c e n t a g e s c o r e o f t h e p a r tic ip a n ts w h o p e rc e iv e d t h a t c o m p e ti n g d e m a n d s o n tim e m a d e it difficult f o r t e a c h e r s ' te c h n o lo g y a s s i g n m e n t s re m a in e d 7 7 % o v e r t h e p a s t five y e a rs . T h r e e m a jo r i s s u e s a re a s s o c i a t e d w ith t h e g ra p h ic a l lo c a tio n s a n d s u m m a r y s t a t i s t i c s . First, t h e p a r t i c i p a n ts ' o p in io n s a b o u t t e a c h e r s ' e x p e c t a t i o n s w ith r e g a rd t o tim e h a d b e e n v e ry high o v e r t h e p a s t five y e a r s . This implies t h a t tim e f a c t o r p o s e s p o te n tia l p ro b le m fo r t e a c h e r s t o e f f e c tiv e ly i n t e g r a t e t e c h n o lo g y in t h e 131 TABLE H: BELIEFS AND EXPECTATIONS BEL PAST LOW AVERAGE HIGH 15 31 54 TES ITR TME TWK (P e rce n tag e S cores) 54 67 15 60 23 8 10 8 77 23 25 30 PRESENT LOW AVERAGE HIGH 17 8 75 23 8 69 17 25 58 15 8 77 42 8 50 N um ber o f C a s e s = 1 6 BEL TES ITR TME TWK = = = = = Beliefs in T e c h n o lo g y T ec h n ic al S u p p o r t In se rv ic e T rainin g P ro g ra m s T im e L im ita tio n s o r C o n s tr a in ts T e a m o r C ollaborative Work PAST PRESENT = B e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 School Y ears = 1 9 9 3 / 9 4 School Year curriculum . S e c o n d , t h e s h if ts o f opinions a b o u t o rg a n iz a tio n a l m a n a g e m e n t w ith r e s p e c t t o te c h n o lo g y a re m oving c lo s e r t o t h a t o f tim e . This c o n v e r g e n c e o f opinions s u g g e s t t h a t tim e p lay s a m ajor role in t h e i m p le m e n ta tio n o f new p ro g ra m s. Third, o n e m a jo r e x c e p tio n is t h a t t h e p a r t i c i p a n ts ' op in io n s a b o u t t e a c h e r s ' b e liefs c h a n g e d t o d if f e r e n t d ire c tio n in t h e 1 9 9 3 / 9 4 sc h o o l y e a r, a s in d ic a te d by arrow " 3 " . C o n cern in g t h e a d o p tio n o f te c h n o lo g y , t h e p a r tic ip a n ts ' op in io n s a b o u t t h e e x t e n t t o which curriculum called fo r t h e u se o f te c h n o lo g y (CRD), t h e e x t e n t t o which t e a c h e r s applied t e c h n o lo g y in t h e curriculum (TAP) an d in d if fe r e n t c o n t e n t a r e a s (COA), an d how 132 t e a c h e r s f e l t c o m f o r ta b le using te c h n o lo g y (VMF) s h i f t e d in t h e p a s t t o o n e d ire c tio n in 1 9 9 3 / 9 4 scho ol y e ar. T ab le I below s h o w s t h a t t h e p e r c e n t a g e s c o r e s o f th e p a r t i c i p a n ts w h o re a liz e d t h a t cu rriculu m highly c a lle d fo r t h e u se o f c o m p u t e r s in c re a s e d fro m 1 4 % in t h e p a s t t o 5 4 % in t h e 1 9 9 3 / 9 4 s c h o o l y e a r, t h a t o f t h e p a rtic ip a n ts w h o s a w t h a t te c h n o lo g y a p p lic a tio n s in t h e c la s s ro o m s w e re high in c re a s e d fro m 8 % t o 58% , t h a t o f t h e p a r tic ip a n ts w h o p e rc e iv e d t h a t t e c h n o lo g y w a s highly i n t e g r a t e d in to t h e c o n t e n t ( s u b j e c t - m a t t e r ) a r e a s in c r e a s e d fro m 8% t o 4 6 % , an d t h a t o f t h e p a rtic ip a n ts w ho p e rc e iv e d t h a t Kendon t e a c h e r s f e lt m o re highly c o m f o r ta b le using c o m p u t e r s t o t e a c h in c re a s e d fro m 8 % t o 5 0 % . Looking a t b o th g raphical a n d su m m a ry in fo rm a tio n , t h e s e s h if ts o f o pinio ns w e r e c o n s i s t e n t w ith t h o s e of o r g a n iz a tio n a l c u ltu re o f t h e sc h o o l. This im plies t h a t t h e o r g a n iz a tio n a l c u ltu r e o f K endon sc h o o l also in flu e n c e d t h e a d o p tio n o f te c h n o lo g y a t Kendon. In g e n e r a l t h e p a r t i c i p a n ts ' p e r c e p t i o n s a b o u t t e a c h e r s ' b eliefs in te c h n o lo g y , e x p e c ta ti o n s , and a d o p tio n o f te c h n o lo g y in t h e cu rric u lu m i n c r e a s e d s u b s ta n tia lly in 1 9 9 3 / 9 4 s c h o o l y e a r. T h e s e p e r c e p t i o n s a re q u ite c o n s i s t e n t w ith t h e n e w d ire c tio n t h a t t e a c h e r s to o k in 1 9 9 3 / 9 4 as previously d is c u s s e d in c h a p t e r 5. T he p e rc e iv e d high p o sitiv e a t t i t u d e s o r im a g e a b o u t t e a c h e r s w ith r e g a rd t o te c h n o lo g y g o e s along t h e sc hoo lw ide a d o p tio n o f c o m p u t e r s in t h e curriculum in 1 9 9 3 / 9 4 sc h o o l y e a r. S u m m a ry . T h e p a r tic ip a n ts ' p e rc e iv e d t h a t t e a c h e r s e x p e c t e d m o re t e a m w ork, p r e s e r v ic e a n d inservice t e c h n o lo g y train ing , t e c h n ic a l s u p p o r t s e r v ic e s , a n d tim e f o r t e c h n o lo g y a c tiv itie s . T h e y p e rc e iv e d t h a t t e a c h e r s ' b e liefs in te c h n o lo g y highly a f f e c t e d t h e im p le m e n ta tio n p ro c e s s . T h e y p e rc e iv e d t h a t in t h e 1 9 9 3 / 9 4 sc h o o l y e a r, t h e t e a c h e r s f e lt c o m f o r ta b le w ith t h e te c h n o lo g y and t h a t te c h n o lo g y w a s highly u s e d in t h e curriculum . 133 TABLE I: TECHNOLOGY ADOPTION CRD PAST LOW AVERAGE HIGH 57 29 14 TAP COA (P e rce n tag e S cores) 67 59 33 25 8 8 PRESENT LOW AVERAGE HIGH 31 15 54 8 33 58 36 18 46 CMF 0 50 50 42 50 8 N um ber o f C a s e s = 16 CRD TAP COA CMF = = = = Curriculum D e m a n d s on T ec h n o lo g y T e c h n o lo g y A p p lica tio n s in t h e Curriculum T e c h n o lo g y A p plicatio ns in C o n t e n t A re a s C o m fo rt o r T e a c h e r s E ase o f Using T e c h n o lo g y PAST PRESENT = B e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 School Years = 1 9 9 3 / 9 4 School Year T h e P a r tic ip a n ts Own C o m m e n ts On T e a c h e r s ' Beliefs. E x p e c ta tio n s , an d A d o p tio n of T ec h n o lo g y . This s e c t i o n c a p t u r e s t h e g e n e r a l o b s e r v a tio n s a n d s o m e p e r t i n e n t re m a rk s g a t h e r e d th ro u g h q u e s tio n s 5 - 1 0 a n d 1 5 - 2 8 o f t h e s e l f - a d m in i s t e r e d s u r v e y a n d p e rs o n a l in te rv ie w s a s well a s s o m e in fo rm a tio n g a t h e r e d from t h e rev ie w s o f t h e sc h o o l ann ual re p o rts. P e rc e iv e d G e n era l Beliefs (BELPAS/PRE. Q u e s tio n s 5& 6) B e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 school y e a r s a n d t h e p r e s e n t, m a jo rity o f t h e t e a c h e r s h a d c h a n g e d th e ir t h o u g h t s a b o u t t h e te c h n o lo g y plan. S o m e o f t h e s e b eliefs w e re principally b a s e d on t e a c h e r s ' prio r k n o w le d g e , e x p e c ta ti o n s , a n d p e rs o n a l c o m m i tm e n t s . 134 As o n e t e a c h e r n a r r a t e d "A t firs t m y in se c u rity h a d tw o e f f e c t s : firs t it c a u s e d m e t o fe e l in a d e q u a te , c o n fu s e d , an d f r u s t r a t e d with m yself. S e c o n d , it m a d e m e m o re d e te r m in e d t o im prov e m y skills an d a t t i t u d e a b o u t t e c h n o lo g y in s te a d o f fearin g it." S o m e t e a c h e r s be liev e d t h a t t h e te c h n o lo g y w ould b e helpful if u s e d t o rein fo rce b u t n o t t o re p la c e tra d itio n a l m o d e o f in stru c tio n . As fo r t h e sc h o o l principal, s h e had a v e ry s t r o n g s e n s e o f self and p ro fe s sio n a l c o n fid e n c e in w h a t s h e w a s doing. A cco rdin g t o her, s h e tr ie d t o rem a in o n t h e c o m p e titiv e e d g e o f t h e D istrict-w ide t e c h n o lo g y im p le m e n ta tio n e f f o r t s by being a f r o n t- r u n n e r fo r hard a s well a s e a s y t a s k s t h a t c o n f r o n te d h e r s ta f f. As s h e p u t it "I believ ed t h a t m y know ledg e o f t h e n e e d an d im p o rta n c e o f te c h n o lo g y in t h e lines o f t e a c h e r s , s t u d e n t s , p a r e n t s a n d o t h e r s w a s clearly e x p r e s s e d a n d r e s p e c t e d . T h e s e s h a r e d e f f o r t s w e re an o u t g r o w t h o f m y b e liefs a n d c o n v ic tio n s a b o u t t h e im p o r ta n c e and s u c c e s s o f t h e sc h o o l-w id e t e c h n o lo g y im p le m e n ta tio n plan". A cco rdin g t o s o m e K endon p a r e n t s t h e lack o f e n th u s ia s m d e v e lo p e d by s o m e t e a c h e r s during t h e 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 school y e a r s w a s n o t a m ajo r p ro b le m fo r t h e long t e r m t e c h n o lo g y vision a t K endon. O ne p a r e n t r e p o r t e d "My feeling w a s t h a t new id e a s alw ay s t a k e tim e t o fully g o into e f f e c t ." T h e b u s in e s s r e p r e s e n t a t i v e s a n d t h e p a r e n t s eq u ally h a d s t r o n g belief in c o m p u t e r s a s u se fu l to o ls fo r s t u d e n t s ' learning. B ut t h e y equally a n ti c i p a te d t h a t th is w ould n o t h a p p e n u n less t h e s t u d e n t s re c e iv e d t h e n e c e s s a r y e n c o u r a g e m e n t fro m t h e t e a c h e r s . O v e r tim e , a s te c h n o lo g y s u p p o r t s e r v ic e s , e q u ip m e n t, a n d train in g b e c a m e m o re av ailab le, e sp e c ia lly in 1 9 9 3 / 9 4 sc h o o l y e a r, t h o s e initial m is c o n c e p tio n s o r p e s s im is tic view s b e g a n t o f a d e o u t. T e a c h e r s s t a r t e d t o re v ita liz e th e i r h o p e s t h a t c o m p u t e r s co u ld b e e f f e c tiv e ly im p le m e n te d in t h e i r c la s s ro o m s . A f o u r th g r a d e t e a c h e r s t a t e d "This y e a r (i.e., 1 9 9 3 / 9 4 sc h o o l y e a r ) I feel m o re k n o w le d g ea b le , c o n fid e n t, a n d c o m f o r ta b le , e v e n th o u g h t h e r e ’s still a lot t o learn". One p a r e n t c o m m e n t e d " as e v e ry t e a c h e r h as b e g u n t o d e v e lo p a 135 d e s ire fo r t e c h n o lo g y , I b e liev e t h e im p le m e n ta tio n plan w ould fit well in to t h e s c h o o l curriculu m in t h e s u b s e q u e n t y e a r s " . In g e n e r a l t h e p a r t i c i p a n ts s tr o n g ly b e liev e d t h a t c o m p u t e r c o m p e t e n c y d uring t h e e a rly sc h o o l a g e is a b s o lu te ly in d isp e n sa b le d u e t o f u tu r e j o b m a r k e t p r o s p e c t s . One lower g ra d e t e a c h e r c o m m e n t e d "I believe t h e early s t a g e s o f c o m p u t e r t e c h n o lo g y (K-5) in o u r s c h o o ls will h e lp o u r s t u d e n t s t o build a solid f o u n d a tio n fo r c o m p u t e r u s e s in t h e f u tu re . Curriculum D e m a n d s (CRDPAS/PRE. Q u e s tio n s 7 & 8 ) T h e K endon p a r e n t s h a v e a lw ays e n c o u r a g e d th e ir children and t h e t e a c h e r s t o a p ply te c h n o lo g y in t h e curriculum . O ne m o th e r s t a t e d "My so n w a s using a c o m p u t e r in t h e k in d e rg a rte n which really im p r e s s e d b o t h m y h u s b a n d an d m yself. And w ith m o re c o m p u t e r s in t h e c la s s r o o m s an d t h e la b o ra to ry , I fe e l m o re p o sitiv e a b o u t his learning." A n o th e r p a r e n t also re v e a le d "I h a v e b e e n a c tiv e ly involved in K endon curriculum c h a n g e s s in c e 1 9 9 2 . Of c o u rs e , I know m y child h a s u s e d c o m p u t e r s in h e r c la s s ro o m a b o u t o n c e a w e e k during t h e t w o a n d half y e a r s s h e h a s b e e n a t K endon". In g e n e ra l, t h e p a r e n t s e m p h a s iz e d t h a t now t h a t w e h a v e m o re c o m p u t e r s in t h e sch ool, w e sh o u ld e x te n siv e ly ap p ly t h e m in m an y curriculu m a r e a s su c h a s m a t h , rea d in g , s c ie n c e a n d w riting. In f a c t , a c c o rd in g t o t h e sc h o o l te c h n o lo g y r e p o r ts , t h e School D istrict h a d m a d e it a policy t o i n t e g r a t e c o m p u t e r s in t h e curriculu m , p a rtic u la rly a s t e a c h i n g a n d learn in g t o o ls in t h e c la s s ro o m s . U n fo rtu n a te ly , s o m e t e a c h e r s p o in te d o u t t h a t t h e r e is no w h e re in t h e curricu lu m t h a t m e n tio n s t h e s t r a t e g i e s fo r m e a su rin g t h e e x t e n t t o w hich c o m p u t e r s a re being u s e d by t e a c h e r s and s t u d e n t s . O n e t e a c h e r said "I d o n o t believe t h e r e is a n y w h e re on t h e s t u d e n t s 1 r e p o r t t o in d ic a te c o m p u t e r u s a g e in t h e curriculum ." T h e t e a c h e r s e x p r e s s e d t h e c o n c e rn t h a t no form al s t u d y h a d b e e n c o n d u c t e d t o a s s e s s t h e e x t e n t t o which t e a c h e r s ap p ly te c h n o lo g y in t h e curriculum . O ne t e a c h e r r e m a rk e d t h a t t h e sc h o o l h a s te c h n o lo g y s t a n d a r d s b u t t h e r e a re no d e fin e d policies by t h e school 136 s y s t e m t h a t w ould e n s u r e t e a c h e r s ' c o m p lia n c e w ith t h e te c h n o lo g y plan in t h e i r r e s p e c t i v e c la s s ro o m s . In s p ite o f t h e s e c o n c e rn s , s o m e t e a c h e r s m e n tio n e d t h a t in 1 9 9 3 / 9 4 s c h o o l y e a r, t h e r e h a s b e e n m o re c o m p u t e r a p p lic a tio n s in t h e curriculum . O ne t e a c h e r s t a t e d "W e s e e m o re c o m p u t e r p ro g ra m s in t e a c h e r s ' le sso n plans b e c a u s e t h e y feel it is tr e n d y now... and p ro b a b ly th is will c o n tin u e t o in c re a s e . Even t h o s e w h o s e te a c h in g a s s i g n m e n t s a re n o t d ire c tly involved w ith te c h n o lo g y h a v e b e g u n t o e x te n s iv e ly u s e t h e c o m p u t e r fo r publishing s t u d e n t s ' s t o r i e s a n d r e p o r t s ." O ne sp e c ia l e d u c a tio n t e a c h e r in siste d "If t h e sch o o l is t o ab id e by t h e te c h n o lo g y vision t h e n c o m p u t e r s n e e d t o b e u se d w idely in t h e c u rric u lu m ." P e rc e iv e d G en eral E x p e c ta tio n s (TESPAS/PRE. Q u e s tio n s 9 & 1 0 ) During t h e 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 sc h o o l y e a rs , b o th Kendon p a r e n t s an d t e a c h e r s f e lt t h a t t h e r e w a s a n e e d t o u se c o m p u t e r s t o s u p p o r t in stru c tio n . U n fo rtu n a te ly , t h e r e w e re n o t e n o u g h c o m p u t e r s fo r e v e r y t e a c h e r fo r t h e r e w e re only e ig h t c o m p u t e r s fo r all 13 re g u la r t e a c h e r s , tw o sp e c ia l e d u c a tio n t e a c h e r s a n d t h r e e in s tr u c tio n a l a s s i s t a n t s . T h e o n ly s h o r t - t e r m a l t e r n a t i v e s o lu tio n w a s t o e n c o u r a g e t e a c h e r s t o d e v e lo p s h a r e d a t t i t u d e to w a r d s te c h n o lo g y u s a g e in t h e scho ol. Again, t h o s e w ho f r e q u e n tly u s e d t h e c o m p u t e r s lack ed t h e n e c e s s a r y s u p p o r t s y s te m s . O ne t e a c h e r in d ic a te d t h a t t h e y e x p e c t e d a lo t o f s u p p o r t fro m b o t h Michigan S t a t e U niv ersity a n d t h e S chool D istrict a s initially p ro m is e d b u t t h e t e a c h e r s re c e iv e d le s s fro m t h e fro m t h e S chool District. A f t e r t h e g e n e r a l a d o p tio n o f c o m p u t e r s in t h e curriculum , t h e t e a c h e r s e x p e c t e d m o re o n g o in g te c h n ic a l a s s i s t a n c e a n d s t a f f d e v e l o p m e n t fro m t h e School D istrict. "Of c o u rs e , I e x p e c t t o learn m o re a n d d o m o re t o help m y s t u d e n t s t o b e c o m e c o m p u t e r lite ra te s b u t... ", said o n e low er g r a d e te a c h e r . With re g a rd t o la b o ra to ry a p p lic a tio n s , while s o m e t e a c h e r s e x p e c t e d t o learn n e w th in g s a b o u t c o m p u t e r s fro m t h e te c h n o lo g y s u p p o r t p e rs o n t h a t could b e u s e d in t h e c la s s ro o m s , o t h e r s e x p e c t e d m o re d i f f e r e n t p r o g r a m s for 137 e a c h s u b j e c t - m a t t e r a r e a s u c h a s m a t h e m a ti c s a n d s c ie n c e . One th ird g r a d e t e a c h e r n a r r a t e d "My s t u d e n t s are k n o w le d g e a b le a b o u t all t h e available p ro g r a m s (MS W orks a n d Kidworks 2) now ". C o n tra ry t o novice c o m p u t e r u s e rs , t h e fe w t e a c h e r s w h o re c e iv e d c o m p u t e r s in t h e e arly K endon te c h n o lo g y p ro g ra m e x p e c t e d less s u p p o r t. One o f t h e m s t a t e d "I fee l re a s o n a b ly c a p a b le o f using m y c o m p u t e r fo r t h e t a s k s t h a t I h a v e t o d o ." In h e r role a s sc h o o l principal, it h a s alw ay s b e e n h e r m ajo r p r e o c c u p a tio n t o a c q u ire b o th te c h n ic a l a n d financial s u p p o r t s y s t e m s . "I will c o n tin u e t o s e e k financial a s s i s t a n c e f o r o u r re s o u rc e p e rso n n e l. And I e x p e c t t o re c e iv e m o re help fro m th e m t h a t w ould e n c o u r a g e t e a c h e r s a n d s t u d e n t s t o e ffic ie n tly u se t h e c o m p u t e r s in t h e c la s s ro o m s a n d t h e la b o ra to ry " , s h e e m p h a s iz e d . P re s e rv ic e & In se rv ic e (ITRPAS/PRE. Q u e s tio n s 1 5 - 1 8 ) In g e n e ra l, m o s t of t h e t e a c h e r s in d ic ate d t h a t t h e y did n o t re c e iv e a n y s u b s t a n t i a l te c h n o lo g y tra in in g in t h e i r c o lle g e e d u c a tio n . This lack o f t e c h n o lo g y e x p e r ie n c e initially c r e a t e d f e a r s ( p o s e d p ro b le m s ) fo r s o m e t e a c h e r s . With re g a rd t o in service training, t h e r e s p o n d e n t s in d ic a te d t h a t during t h e 1 9 9 8 9 / 9 0 1 9 9 2 / 9 3 s c h o o l y e a r s t h e r e w a s n o t m u ch in serv ice train in g in c o m p u te r s . This w a s e x p la in e d by t h e f a c t t h a t t h e e m p h a s is on t e c h n o lo g y train in g w a s le s s b e c a u s e t h e r e w e r e f e w c o m p u t e r s in t h e sc h o o l. F u rth e rm o re , t h e r e w e re no long t e r m te c h n o lo g y training plans, p a rtic u la rly w ith r e s p e c t t o tim e a llo ca tio n , t h o u g h t h e long t e r m t e c h n o lo g y vision w a s s tro n g ly s t r e s s e d . H ow ev er, th is w a s n o t a m a jo r p ro b le m b e c a u s e in serv ice train in g w a s p la n n e d e a c h tim e t h e sc h o o l re c e iv e d new e q u ip m e n t. In ad ditio n, t h e in tro d u c tio n of c o m p u t e r s in t h e c urricu lu m w a s a g ra d u a l o r slow p r o c e s s . This g a v e t h e t e a c h e r s e n o u g h tim e t o learn a b o u t t h e te c h n o lo g y an d its im p lic a tio n s in t h e c u rric u lu m . As e n o u g h tim e a n d r e s o u r c e s w e r e m a d e available fo r t e c h n o lo g y in se rv ic e tra in in g , e s p e c ia lly during t h e 1 9 9 2 / 9 3 1 9 9 3 / 9 4 s c h o o l y e a r s , t h e t e a c h e r s s t a r t e d gaining c o n fid e n c e fo r 138 t h e e f f e c t i v e a n d e ffic ie n t u se o f t h e te c h n o lo g y . O ne t e a c h e r c o m m e n t e d "Working w ith Carol a n d Carol (i.e., t h e tw o n e tw o rk m a n a g e r s ) h a s im p ro v e d m y skills a n d u n d e rs ta n d in g o f d if f e r e n t f u n c tio n s o f c o m p u te r s . As a n o th e r t e a c h e r p u t it "I w ould n o t h a v e known t h e v a rie d u s e s o f c o m p u t e r s h a d it n o t b e e n t h e a s s i s t a n c e o f o u r Michigan S t a t e U niversity c o lla b o ra to rs " . A n o th e r c o n tin u e d "My c o m p u t e r skills a re im proving th a n k s t o Michigan S t a t e U niversity c o lla b o ra to rs . I h o p e th is new k n o w le d g e w ould h a v e an influence on som e te a c h e rs". N e e d l e s s - t o - s a y , well d e fin e d tr a in in g p r o g r a m s , p a rtic u la rly w ith s t r o n g e m p h a s is o n te a m w o r k , in itia te d in 1 9 9 3 / 9 4 sc h o o l y e a r h a v e had a v e ry s ig n ific a n t im p a c ts o n t h e sc h o o l-w id e te c h n o lo g y i m p le m e n ta tio n plan. This h a s h e lp e d m a n y t e a c h e r s t o gain m ore c o m p u t e r e x p e r ie n c e . Again, th is h a s b e e n a s t r o n g m o tiv a tio n a l f a c t o r f o r s o m e t e a c h e r s t o p u t in e x tr a tim e f o r m o re c o m p u t e r p ra c tic e . O ne u p p e r g r a d e t e a c h e r e m p h a s iz e d "I a m serio u sly planning t o w ork m o re on m y c o m p u t e r during th is S u m m e r v a c a tio n ." T h e id ea o f in c re a sin g t h e in serv ice train in g e a c h tim e t h e school re c e iv e d n e w c o m p u t e r s h a s e n h a n c e d t e c h n o lo g y a p p lic a tio n s in t h e school. D e s p ite t h o s e im p r o v e m e n ts , b o th p a r e n t s a n d t e a c h e r s e x p r e s s e d t h e n e e d f o r m o re in se rv ic e-train in g . "I still n e e d m o re in -se rv ic e tra in in g " o n e t e a c h e r said. T e c h n o lo g y D e m a n d s On T im e (TMEPAS/PRE. Q u e s tio n s 1 9 & 20) A cco rd in g t o s o m e p a r e n t s t h e t e a c h e r s w e re o v e r b u r d e n e d w ith te c h n o lo g y tim e d e m a n d s . O ne p a r e n t e x p la in e d "learning t o a d ju s t t o s o m e sc h o o l c h a n g e s alw ays d e m a n d s m o re tim e " . T he p a r e n t s h a d o b s e r v e d t h a t t h e s c h o o l is s a t u r a t e d w ith m a n y c o m p e tin g p r o g r a m s b e s i d e s t h e c la s s ro o m ro u tin e . O n e p a r e n t c o m m e n t e d "D eciding w h a t t h e s c h o o l prio rities a re in re la tio n t o t e c h n o lo g y p o s e a n o t h e r p ro b le m fo r sc h o o l inn ov atio n p ro g ra m s " . A cco rd in g t o o n e b u s in e s s r e p r e s e n ta t iv e , it s e e m s t h a t te a c h in g c a r e e r is v e ry t im e d e m a n d in g a n d would t a k e a m ajo r e f f o r t and tim e t o w ork o n t h e s e new t e c h n o lo g y a s s ig n m e n ts . 139 Tim e t o learn a n d m a s t e r t h e s e new te a c h in g to o ls h a s alw ays b e e n a m a jo r c o n c e rn of t h e t e a c h e r s . A ccording t o t h e m t h e y n e v e r have e n o u g h tim e t o s t u d y t h e te c h n o lo g y . T h ey feel t h e r e is to o m uch t o d o all t h e tim e. O ne t e a c h e r s t a t e d "I have t o o m uch t o t e a c h in t o o little tim e . And I d o n o t h a v e e n o u g h tim e t o learn how t o e ff e c tiv e ly u se c o m p u t e r s m yself, le t alo n e t e a c h m y s t u d e n t s now". A n o th e r t e a c h e r a d d e d "I fe e l I a m t o o tire d a t t h e e n d o f t h e d a y t o d o t w o h o u rs inservice tra in in g ". In g e n e ra l, t h e t e a c h e r s in siste d t h a t t h e y n e e d e d m o re tim e w ith t h e n e tw o rk m a n a g e rs . U n fo rtu n a te ly , t h e l a t t e r a ls o n e e d e d m o re tim e t o w ork w ith th e ir s t u d e n t s in t h e c la ss ro o m . T h e t e a c h e r s re v e a le d t h a t b e tw e e n 1 9 8 9 / 9 0 an d 1 9 9 1 / 9 2 sch o o l y e a rs , t h e r e w e re no p lan n e d te c h n o lo g y train ing p ro g r a m s f o r t h e t e a c h e r s so t h a t m a d e s t a f f d e v e l o p m e n t v e ry difficult. O ne t e a c h e r s t a t e d "T h e firs t re sp o n sib ility w e n t t o m y fam ily a n d t h e n t o m y s t u d e n t s . Receiving tra in in g a f t e r sc h o o l w a s difficult. T h e sc h o o l principal a d m i t t e d t h a t t h e c o m p e tin g d e m a n d s on tim e m a d e it h ard t o s e t priorities f o r K endon in stru c tio n a l p ro g ra m s . H ow ever, s h e e m p h a s i z e d t h a t te c h n o lo g y re m a in e d a t t h e t o p o f h e r list. F o rtu n a te ly , a s training s c h e d u le s w e r e p lan ned a h e a d fo r 1 9 9 3 / 9 4 scho ol y e a r, it m a d e tra in in g s e s s i o n s e a s i e r a n d i n c r e a s e d t e a c h e r p a rtic ip a tio n . A p p lic a tio n s in t h e C o n t e n t A re a s (TAP-COAPAS/PRE. Q u e s tio n s 2 1 - 2 4 1 A ccord in g t o K endon s t a f f a n d p a r e n ts , n o t m uch w a s s e e n using c o m p u t e r s in t h e curriculum during t h e 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 sc h o o l y e a r s . In 1 9 9 2 / 9 3 sc h o o l y e a r, c o m p u t e r s w e re m o d e r a te ly u s e d f o r s o m e c la ss p ro je c ts . A cco rd in g t o p a r e n t s , b u s in e s s r e p r e s e n ta t iv e s , an d t e a c h e r s 1 9 9 3 / 9 4 sch ool y e a r h a s b e e n a s u c c e s s f u l o n e f o r t h e te c h n o lo g y im p le m e n ta tio n in t h e curriculum . For e x a m p le , t h e tw o b u s i n e s s r e p r e s e n t a t i v e s in d ic a te d t h a t fo r e a c h c la s s ro o m p r e s e n ta tio n , t h e y u s e d c o m p u t e r s t o d o t h e tr a n s a c ti o n s . S o m e t e a c h e r s s t a t e d t h a t t h e y u s e d t h e te c h n o lo g y m o re o f t e n fo r individual a n d g r o u p in stru c tio n s. One t e a c h e r 140 e x p la in e d "I norm ally u s e te c h n o lo g y t o s u p p o r t in s tru c tio n in social s c ie n c e s , a little in m a t h e m a ti c s , a n d w riting". A n o t h e r t e a c h e r n a r r a t e d "Since 1 9 9 2 / 9 3 sc h o o l y e a r, I h a v e u s e d c o m p u t e r s f r e q u e n t ly fo r d i f f e r e n t c o n t e n t a r e a s a n d c la s s p r o j e c t s su c h a s M a th e m a tic s , Reading, a n d W riters' W orships. I m a k e m o re c o m p u t e r g e n e r a t e d s t u d y s h e e t s fo r m y s t u d e n t s " . In g e n eral, c o m p u t e r a p p lic a tio n s a c r o s s s u b j e c t - m a t t e r a r e a s had b e e n v e r y low in t h e lo w e r g r a d e s . E ase o f Use o f t h e T e c h n o lo g y (CMFPAS/PRE. Q u e s tio n s 2 5 & 2 6 ) From s o m e p a r e n t s ' ow n o b s e rv a tio n , Kendon t e a c h e r s in g e n e ra l fo u n d it hard initially t o a d ju s t t o t h e te c h n o lo g y . S o m e t e a c h e r s e q u a lly a d m i t t e d t h a t t h e y la c k e d s e lf-c o n f id e n c e , e x p e rie n c e , a n d k n o w le d g e using c o m p u t e r s f o r ro u tin e in stru c tio n in t h e c la ss ro o m . Even 1 9 9 2 / 9 3 sc h o o l y e a r in w hich te c h n o lo g y w a s b e c o m in g m o re p o p u lar in t h e school, only a fe w s t u d e n t s and t e a c h e r s f e lt c o m f o r ta b le using c o m p u t e r s f o r m a t h e m a ti c s , la n g u a g e a r t s , a n d s t o r y w riting. During t h e 1 9 9 3 / 9 4 s c h o o l y e a r, p a r e n ts , b u s in e s s r e p r e s e n t a t i v e s , a n d t e a c h e r s rea liz ed t h a t a m a jo rity o f t h e t e a c h e r s b e g a n t o feel a t e a s e using t h e s e te a c h in g to o ls. O ne t e a c h e r s t a t e d "I know w h a t I a m d o in g now. In f a c t, I fe e l m o re s e c u r e a n d I a m en jo yin g learning m o re." One low er g r a d e t e a c h e r e x p la in e d t h a t du ring t h e Spring te r m , 1 9 9 4 s h e e n jo y e d using c o m p u t e r s f o r te a c h i n g s o m e basic th in g s su c h a s w riting n a m e s, sim p le w o rd s, d a y s of t h e w eek , e tc . D e s p ite t h e g e n e r a l im p ro v e m e n t in t e a c h e r s ' c o m p u t e r c o m p e te n c y , t h e r e is still m o re room fo r im p ro v e m e n ts . O ne t e a c h e r c o m m e n t e d "T h e m o re a p p lic a tio n s b e c o m e varied , t h e m o re I realize t h a t I h a v e a lot t o learn. In f a c t, t h e te c h n o lo g y s u p p o r t o f Michigan S t a t e U niv ersity h a s c e rta in ly h e lp e d m e t o fe e l m o re c o m f o r t a b l e using c o m p u t e r s f o r m y p e rs o n a l a s s ig n m e n ts " . T h e sc h o o l principal a d d e d "As I c o n tin u e t o learn m o re a b o u t c o m p u t e r s w ith d if f e r e n t 141 a p p lic a tio n s, I a m begin ning t o u n d e r s t a n d m o re w h a t t h e c o m p u t e r te rm in o lo g y m e a n s by " u se r-frie n d ly ". T e a m Work (TWKPAS/PRE. Q u e s tio n s 2 7 & 281 C ollaborative o r t e a m w ork ( s t u d y g r o u p s ) is o n e o f t h e im p o r ta n t s t r a t e g i e s c o m m o n a m o n g Kendon t e a c h e r s . As a m e a n s of facin g t h o s e te c h n o lo g y c h a lle n g e s p o s e d in early y e a rs , 1 9 8 9 / 9 0 1 9 9 1 / 9 2 , s o m e fe w t e a c h e r s b e c a m e m o re d e te r m i n e d t o in c re a se t h e ir c o m p u t e r lite ra c y th r o u g h c o o p e r a tiv e e f f o r t s . As I o b s e r v e d during an E x te n d e d Lunch in April, 1 9 9 4 , th is c o n tin u e d p e e r in te r a c tio n , jo in t t e c h n o lo g y a s s ig n m e n ts , a n d t h e d e s ig n a tio n o f n e tw o rk m a n a g e r s ( a s p e e r - m e n t o r s ) by t h e t e a c h e r s h a v e r e s u lte d in all K endo n t e a c h e r s a v e ry p o sitiv e a t t i t u d e to w a r d s te c h n o lo g y . From m y ow n p e rs o n a l o b s e r v a tio n s , it w a s a v e ry p o sitiv e e x p e r ie n c e t o s e e t h e sc h o o l principal, sp e c ia l e d u c a ti o n t e a c h e r s , t e a c h e r s p e c ia lis ts , a n d t h e c la s s t e a c h e r all w orking t o g e t h e r in a c o m p u t e r la b o r a to r y s e s s io n . "D iscovering n e w th in g s t o g e t h e r w ith s t u d e n t s a n d c o - t e a c h e r s in t h e c o m p u t e r la b o r a to r y w a s q u ite ex citin g an d e n c o u ra g in g t o learn a n d t e a c h h e re " , said o n e lower g r a d e t e a c h e r . A n o th e r t e a c h e r proudly n a r r a t e d during a sch ool i m p r o v e m e n t m e e tin g "W ith t h e s e n e w e d u c a tio n a l to o ls , t e a c h e r s a re b e g in n in g t o a s s u m e s h a r e d resp o n sib ilitie s in e l e m e n t a r y sc h o o ls. For e x a m p le , t h e p r e p a r a tio n o f g ro u p s t u d y r e p o r ts , p a rtic u la rly e d itin g , is now s e e n a s a jo in t e f f o r t sin c e t e a c h e r s c a n c o n v e n ie n tly t a k e t u r n s in t h e i r r e s p e c t iv e c la s s r o o m s th r o u g h t h e s c h o o l n e tw o rk s y s t e m . " R egarding p a r tn e r s h ip p r o je c t, t h e t e a c h e r s f e lt t h e on-line c o m p u t e r s y s t e m h e lp e d b o th 4 t h g r a d e t e a c h e r s an d th e ir b u s in e s s p a r t n e r s t o work t o g e t h e r a s a t e a m t o a c c o m p lish t h e p r o j e c t 's g o a ls. Similarly, t e a c h e r s a n d s t u d e n t s c an e asily s h a r e c la s s in fo rm a tio n o n t h e sc h o o l local a r e a n e tw o rk , a c c o rd in g t o t h e p a r tic ip a n ts . In 1 9 9 3 / 9 4 sc h o o l y e a r, b o th individual a n d c o o p e r a t i v e learn ing w e re b e c o m in g m o re a c tiv e , t h u s p ro m o tin g c o m p e titiv e learning e n v iro n m e n t. As o n e u p p e r g r a d e t e a c h e r s t a t e d "E very s t u d e n t w a n t s t o w rite g o o d a rtic le s o r 142 s to r ie s t h a t could be r e a d by o t h e r s t u d e n t s an d t e a c h e r s on t h e n e tw o rk ." S u m m a ry . T h e p a rtic ip a n ts s t a t e d t h a t t e a c h e r s ' be liefs in te c h n o lo g ic a l in n o v a tio n s w e re principally b a s e d o n t h e i r prior k n o w le d g e, e x p e r ie n c e w ith t h e te c h n o lo g y , a n d p e rs o n a l c o m m i tm e n t s . A ccord in g t o t h e p a rtic ip a n ts , t e a c h e r s b e lie v e d t h a t te c h n o lo g y w ould b e helpful if it is u s e d t o re in fo rc e b u t n o t t o r e p l a c e t r a d i ti o n a l in s tr u c tio n . S o m e t e a c h e r s in d ic a te d t h a t t h e r e w a s no sc h o o l policy t o a s s e s s t h e im p a c ts o f te c h n o lo g y on in s tru c tio n . R egarding t h e diffusion o f t h e in n o v atio n s, t h e p a rtic ip a n ts s t a t e d t h a t t h e p a c e w a s g rad u a l o r slow b u t t h a t g a v e t h e t e a c h e r s e n o u g h tim e t o learn a b o u t t h e te c h n o lo g y . K endon t e a c h e r s in g e n e ra l fo u n d it difficult initially t o a d j u s t t o t h e te c h n o lo g y . S o m e o f t h e m a d m i t t e d t h a t t h e y la c k e d se lf c o n fid e n c e , skills, a n d k n o w le d g e. D e s p ite t h e g e n e ra l im p r o v e m e n t o f t e a c h e r s ' c o m p u t e r c o m p e t e n c y in t h e 1 9 9 3 / 9 4 s c h o o l y e a r, t h e r e is still m o re ro o m fo r im p ro v e m e n t. C o lla b o ra tiv e o r t e a m w ork, p a rticu la rly s t u d y g r o u p s an d c o ­ t e a c h in g is o n e o f t h e im p o r t a n t s t r a t e g i e s c o m m o n a m o n g Kendon t e a c h e r s . T his h a s h e lp e d t e a c h e r s t o d e v e lo p p o sitiv e a t t i t u d e t o w a r d s t h e te c h n o lo g ic a l in n o v a tio n s. G e n era l In stru c tio n a l & T e c h n o lo g ic a l C h a n g e s Figure IVB r e p r e s e n t s a n o t h e r s u b s e t o f A p p e n d ic e s E r e g a rd in g t h e p e rc e iv e d c h a n g e s in in stru c tio n a l q u a lity th r o u g h t e c h n o lo g y a p p lic a tio n s ( q u e s t i o n s 2 9 - 3 0 ) , how t h e p a r t i c i p a n ts p e rc e iv e d K endon te c h n o lo g y a s a m o d el fo r o t h e r s c h o o ls ( s e e q u e s t io n s 3 1 - 3 2 ), a n d t h e e x t e n t t o which t h e p a r tic ip a n ts p e rc e iv e d how in stru c tio n w ould b e a f f e c t e d if t h e n u m b e r of c o m p u t e r s in t h e sc h o o l is d o u b le d up o r half o f t h e m is w ith d raw n ( q u e s t io n s 3 3 - 3 4 ) . R e la te d in fo rm a tio n is p ro v id e d in T a b le J a n d K. In Figure IVB, y o u m a y n o tic e t h a t t h e p a r tic ip a n ts ' p e r c e p t i o n s o n te c h n o lo g ic a l in n o v a tio n s a n d q u a lity o f in s tr u c tio n 143 c h a n g e d gradually e a c h y e a r, fro m 1 9 8 9 / 9 0 t o 1 9 9 2 / 9 3 . T h e flow o f t h e s e p e rc e iv e d c h a n g e s ( C -9 0 th ro u g h C -9 4 ) is p r e s e n t e d in a c u rv e fo rm ( s e e cu rv e "A"). T h e p a rtic ip a n ts ' opinions o n t h e o u t c o m e of in s tru c tio n ( 1 ) sh o uld half o f t h e c o m p u t e r s b e w ith d ra w n ( s e e arrow "C") fro m t h e schoo l an d ( 2 ) should t h e n u m b e r o f c o m p u t e r s be d o u b le d -u p in t h e c la s s ro o m s w e r e c lo s e r t o t h e p e rc e iv e d g e n e r a l te c h n o lo g ic a l c h a n g e s . T h e p e r c e p t i o n s o f K endon te c h n o lo g y a s a m odel, fro m 1 9 8 9 / 9 0 th ro u g h 1 9 9 2 / 9 4 scho ol y e a rs, follow ed t h e d ire c tio n s o f t h e kind o f te c h n o lo g ic a l c h a n g e s p e rc e iv e d in t h e s a m e sc h o o l y e a r s . TABLE J: TECHNOLOGICAL CHANGES OVERTIME C -90 C -9 1 100 91 75 58 33 AVERAGE 0 8 17 25 17 HIGH 0 0 8 17 50 LOW C -9 2 C -93 (P e rc e n ta g e S cores) C -94 N um ber o f C a s e s = 16 C - 9 0 = 1 9 8 9 / 9 0 School Year C - 9 2 = 1 9 9 1 / 9 2 School Year C - 9 4 = 1 9 9 3 / 9 4 School Year C -9 1 = 1 9 9 0 / 9 1 School Year. C - 9 3 = 1 9 9 2 / 9 3 School Year 144 Figure IVA: v a ria b le s. S u b j e c t o f beliefs, o rg a n iz a tio n a l, a n d in stru c tio n a l 2 0 o o'? -O 145 T a b le J a b o v e in d ic a te s 1 0 0 % o f t h e p a rtic ip a n ts r a t e d t h e overall te c h n o lo g ic a l c h a n g e s low in 1 9 8 9 / 9 0 sc h o o l y e a r a s c o m p a re d t o 9 1 % in 1 9 9 0 / 9 1 , 7 5 % in 1 9 9 1 / 9 2 , 5 8 % in 1 9 9 2 / 9 3 , and 3 3 % in 1 9 9 3 / 9 4 . H ow ever, 5 0 % of t h e p a rtic ip a n ts r a t e d t h e overall c h a n g e s high in 1 9 9 3 / 9 4 a s c o m p a re d t o 1 7 % in 1 9 9 2 / 9 3 , 8% in 1 9 9 1 / 9 2 , a n d 0 % in 1 9 9 0 / 9 1 an d 1 9 8 9 / 9 0 school y e a rs . Considering Kendon te c h n o lo g y a s m od el t o o t h e r sc h o o ls, T ab le K below sh o w s t h a t 5 5 % o f t h e p a rtic ip a n ts r a t e d Kendon te c h n o lo g y m o d el (KTM) high in 1 9 9 3 / 9 4 a s c o m p a r e d t o 1 7% in t h e p re c e d in g y e a rs. R egarding t h e im p a c ts o f q u a n tity o f h a rd w a re in t h e sc h o o l, 5 4 % of t h e p a r t i c i p a n ts f e l t in s tru c tio n w ould b e highly a f f e c t e d if half o f t h e c o m p u t e r s a re w ith d raw n (WDR) fro m t h e sc h o o l. On t h e o t h e r hand, 6 9 % o f t h e p a r tic ip a n ts in d ic a te d t h a t in stru c tio n w ould be a f f e c t e d if t h e n u m b e r o f c o m p u t e r s in t h e sc h o o l is d o u b le d or in c re a s e d (DBL). T h e in c re a s e in p e r c e n t a g e s c o r e s o f p a r tic ip a n ts w h o r a t e d high t h e o r g a n iz a tio n a l c u ltu re o f t h e sc h o o l s y s t e m a n d t e a c h e r s ' b e lie fs in te c h n o lo g ic a l in n o v a tio n s a s d i s c u s s e d e a rlie r in Figure IVA, lead m e t o a s s e r t h e re t h a t s o m e o f t h e s e te c h n o lo g ic a l p r a c tic e s a t K endon could be a d o p t e d by, o r s e r v e a s a m odel fo r o t h e r sc h o o ls . S u m m a ry . T h e p a r t i c i p a n ts ' p e r c e p t i o n s o f te c h n o lo g ic a l in n o v a tio n s a n d q u a lity o f in stru c tio n c h a n g e d g rad u a lly e a c h y e ar, fro m 1 9 8 9 / 9 0 t o 1 9 9 2 / 9 3 sch ool y e a rs . T h e s e p e r c e p t i o n s s h ifte d sh a rp ly in t h e 1 9 9 3 / 9 4 s c h o o l y e a r. T h e p a r tic ip a n ts f e lt in s tru c tio n would b e highly a f f e c t e d if t h e n u m b e r o f t h e c o m p u t e r s in t h e s c h o o l a re in c r e a s e d o r d e c r e a s e d . All t h e p a r tic ip a n ts n o t e d t h a t s o m e a s p e c t s o f K endon o rg a n iz a tio n a l m a n a g e m e n t a n d in s tru c tio n a l p r a c t i c e s w ith r e g a rd t o te c h n o lo g y co u ld b e a d o p t e d by o t h e r sc h o o ls. 146 TABLE K: WITHDRAWAL, DOUBLING, & MODELING OF TECHNOLOGY WDR PAST PRESEN T DBL KTM ( P e r c e n ta g e S c o res) LOW AVERAGE HIGH - - - - - - LOW AVERAGE HIGH 31 15 54 8 23 69 66 17 17 45 0 55 N um ber o f C a s e s = 16 WDR = W ithdraw al o f Half o f t h e C o m p u te r s DBL = Doubling t h e N um ber o f C o m p u te rs KTM = Kendon T ec h n o lo g y a s a Model PA ST PRESENT = B e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 sc h o o l Years = 1 9 9 3 / 9 4 School Year T h e P a r tic ip a n ts ' Own C o m m e n ts a n d P e rso n a l O b s e r v a tio n s on T ec h n o lo g ic al C h a n g e s And Modeling T h e follow ing s e c t i o n s d e s c r ib e w h a t t h e p a r t i c i p a n t s ' g e n e r a l o b s e r v a t i o n s w e re a n d s o m e sp e cific c o m m e n t s o r r e m a r k s u n d e r q u e s t io n i te m s 2 9 - 3 4 fo r s e lf - a d m in is te r e d s u r v e y a n d p e rs o n a l in te rv ie w s. T h e s e a re s u p p o r t e d by in fo rm a tio n g a t h e r e d fro m t h e rev ie w s of t h e sc h o o l a n n u al r e p o r ts . P e rc e iv e d C h a n g e s (C -9 0 - C -94. Q u e s tio n s 2 9 & 3 0 ) From t h e s t a r t o f PDS p r o g r a m s a t K endon, m o re im p o rta n tly b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 sch ool y e a r s , s o m e p a r e n t s f e lt t h e y w e re c o n s t a n t l y playing " c a t c h - u p " re g a rd in g w h o w a s t e a c h i n g w h a t s u b j e c t t o w h a t child. T h e r e w e re cu rriculum c h a n g e s in 147 m a t h e m a ti c s , readin g, a n d w riting b u t t e c h n o lo g y w a s le s s u se d . Trying t o e v a l u a t e e a c h y e a r t h e s t u d e n t learning w a s f r u s tr a tin g b e c a u s e o f s t a f f c h a n g e s resu ltin g in c h a n g e s o f te a c h in g s ty le s . T he p a r e n t s h a d t o s u p p l e m e n t th e ir c h ild re n 's e d u c a tio n e a c h y e a r w ith S u m m e r School P ro g ra m s. D e sp ite t h o s e e f f o r t s t h e p a r e n t s rea liz ed t h a t t h e i r ch ild ren still h a d p r o b le m s e sp e c ia lly w ith sp ellin g an d writing skills. O ne p a r e n t c o m m e n t e d "W e d o n o t think t h e overall qu ality o f in stru c tio n did im prove. Now w e a re in fa v o r o f m a n y of t h e s e n e w p ro g ra m s su c h a s t h e CASE C redit Union p ro je c t an d t h e C o m p u te r L a b o ra to ry . But t h e s e a re relativ ely new c o n c e p t s . I would like t o s e e b e t t e r r e s u lts in w riting a n d rea d in g skills.... a n d I h o p e t h e c o m p u t e r s w ould help o u r children in t h e s e a re a s " . B o th p a r e n t s a n d t e a c h e r s w e re h a p p y t o s a y t h a t 1 9 9 2 / 9 3 w a s an e x c e lle n t y e a r w ith re g a r d t o s ta ffin g . O ne t e a c h e r c o m p lim e n te d "A v e ry willing t e a c h e r w h o f e e ls a c a d e m ic s is highly i m p o r t a n t fo r o u r c h ild re n 's lea rn in g i m p r o v e m e n ts " . S o m e p a r e n t s c o m m e n t e d t h a t s u b s ta n tia l c h a n g e s h a v e ta k e n p la c e du ring t h e 1 9 9 3 / 9 4 sc h o o l y e a r. More im p o rta n tly , t h e y fe lt t h e te c h n o lo g y p ro g ra m is really being p u t into use. O ne b u s in e s s r e p r e s e n t a t i v e h in te d "It s e e m s t h a t b o t h c la s s ro o m s w h e re I w o rk e d t h e t e a c h e r s w e r e highly i n t e r e s t e d in d e v e lo p in g t e c h n o lo g y a p p lic a tio n s t o s u p p o r t in stru c tio n . O ne t e a c h e r e x p la in e d " B e c a u s e o f o u r N e tw o rk M anagers b o th t e a c h e r s a n d s t u d e n t s a re highly involved w ith te c h n o lo g y a p p lic a tio n s in in s tru c tio n " . Kendon a s a T ec h n o lo g y Model (KTMPAS/PRE. Q u e stio n s 31 & 3 2 ) A cco rd in g t o t h e s t u d y p a rtic ip a n ts , b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 scho ol y e a rs , K endon te c h n o lo g y could n o t be c o n s id e re d a s "Model". S o m e o f t h e a r g u m e n ts raised w e re t h a t t h e sc h o o l w a s n o t able t o m o v e t h e plan a h e a d f a s t e n o u g h a n d also t h e c o o p e r a tio n a m o n g s t t h e S chool D istrict, Michigan S t a t e University, a n d K endon f a c u lty w a s v e ry w eak. O ne t e a c h e r n a r r a t e d "We w e re t o o loosely divided". A cco rd in g t o t h e sc h o o l principal, t h e PDS p ro g r a m s t i p u la t e d t h e long t e r m te c h n o lo g y g o a ls a n d ra tio n a le s, b u t during 148 t h o s e y e a r s K endon s t a f f did n o t h a v e e n o u g h te c h n o lo g y savoir-faire a n d e x p e r ie n c e t o e m b r a c e t h e PDS te c h n o lo g y a g e n d a . " N e e d le ss-to s a y , s e v e r a l t e a c h e r s quickly u n d e r s t o o d t h e p o t e n t i a l s o f t h e t e c h n o lo g y plan. T h e y to o k t e c h n o lo g y training s e s s io n s serio u sly an d w o rk e d h a rd a t h o m e o v e r t h e w e e k e n d s an d during t h e S u m m er v a c a tio n s . Now, t h e y a re t h e o u ts ta n d in g te c h n o lo g y le a d e r s a m o n g s t K endon t e a c h e r s " , said t h e scho ol principal. D e sp ite t h e sc h o o lw id e t e a c h e r s ' a d o p tio n o f c o m p u t e r s in th e c urriculum in 1 9 9 3 / 9 4 sc h o o l y e a r, s o m e p a r e n t s still fe e l it is to o e a rly t o tell t h e p r o s p e c t s o f t h e s e new in stru c tio n a l to o ls . How ever, s o m e p a r e n t s h a v e b e g u n t o feel g o o d o r be o p tim istic a b o u t t h e te c h n o lo g y . O ne s t a t e d "I a m m o re im p re s s e d w ith th e sc h o o l now t h a n w h en w e s t a r t e d few y e a r s ago. For e x am p le , t h e r e a re m o re p a r e n t a n d c o m m u n ity in v o lv e m e n ts an d c o m m i tm e n t s now. A nd I think, t h o s e w ould help t o s u s ta in t h e im p le m e n ta tio n o f th e t e c h n o lo g y plan in t h e schoo l". T h e t e a c h e r s fee l m o re h a s h a p p e n e d during t h e 1 9 9 3 / 9 4 s c h o o l y e a r t o sh o w a c c o m p lis h m e n ts fo r th e ir e f f o r t s . O ne t e a c h e r e x p r e s s e d "W e h a v e h a d e x c e lle n t te c h n o lo g y p r o g r a m s th is y e ar, p a rtic u la rly t h e c o m p u t e r la b o r a to r y a p p lic a tio n s " . Up till th is po in t, s o m e t e a c h e r s fe e l K endon te c h n o lo g y plan could n o t be c o n s id e re d a s a m o d el fo r o t h e r sc h o o ls. T h e t e a c h e r s s tro n g ly fe e l t h a t th e ir c o m p u t e r c o m p e t e n c y h a s t o b e re in fo rc e d w ith m o re trainin g and individual p r a c t ic e s o a s t o m a k e t h e sc h o o l-w id e te c h n o lo g y im p le m e n ta tio n plan m o re e f f e c t i v e a n d e ff ic ie n t a s a m o del. O ne t e a c h e r s t r e s s e d " t e c h n o lo g y im p le m e n ta tio n is v e r y difficult, b u t t h e r e is g o t t o b e a b e t t e r w ay". In g e n e ra l, t h e t e a c h e r s a c k n o w le d g e d t h a t K endon te c h n o lo g y p ro g ra m is a t t h e e x p e r im e n ta l s t a g e a n d t h a t it w ould be p r e m a tu r e t o b e c o n s id e r e d a s a m o d el fo r o t h e r P ro fessio n al D e v e lo p m e n t Schools. O ne t e a c h e r e m p h a s iz e d "All K endon t e a c h e r s a n d Michigan S t a t e U niversity c o lla b o ra to rs n e e d t o w ork h a rd t o m a k e K endon PDS a real te c h n o lo g y m o d el". T he sc h o o l principal n a r r a t e d "C o nsid ering t h e p r o g r e s s w e h a v e m a d e s o far, it is p o ssib le t h a t 149 c e r ta in a s p e c t s o f o u r te c h n o lo g y plan could be d is s e m in a te d as a m o d e l s u c h a s t e a m te a c h in g , s u p p o r t s y s t e m s o f few Kendon t e a c h e r s , a n d t h e facility a r r a n g e m e n t s . In p a rtic u la r, a c o m p u t e r te a c h i n g la b o r a to r y w h e re b o th s t u d e n t s an d t e a c h e r s re c e iv e im m e d ia te a s s i s t a n c e fro m k n o w le d g e a b le s u p p o r t p e r s o n s . Also, k e e p in g t r a c k o f utility a n d o u r c o n tin u a l e v a lu a tio n s t r a t e g i e s could b e a p o te n tia l g o o d m odel, I think... " It w a s in te r e s tin g t o learn t h a t e v e r y t e a c h e r w h o p a r tic ip a te d in t h e s t u d y prou dly re c o m m e n d e d t h e c o m p u t e r la b o r a to ry s e t t i n g an d a p p licatio n m o d e s a s a m odel fo r o t h e r s c h o o ls s t a t e w i d e . N um ber o f C o m p u te rs (WDR & DBL. Q u e stio n s 3 3 & 3 4 ) . T h e q u e s tio n on t h e kind of im p a c ts th e te c h n o lo g y would have on in s tru c tio n if t h e S chool D istrict d e c id e s t o w ith d ra w half o f t h e c o m p u t e r s fro m t h e s c h o o l in f u tu r e , t h e p a r e n ts , b u s in e s s r e p r e s e n t a t i v e s , a n d t e a c h e r s f e lt it w ould h a v e n e g a tiv e e f f e c t s on in s tru c tio n . O ne p a r e n t l a m e n te d "This would b e a s t e p b a c k w a rd fo r t h e s c h o o l im p r o v e m e n t e f f o r t s . I w ould s e e t h a t v e ry d isa p p o in tin g an d a s e t b a c k t o all t h e h ard w ork o v e r t h e la s t s e v e ra l y e a r s " . A cco rd in g t o s o m e t e a c h e r s t h e in c re a s e in n u m b e r o f c o m p u t e r s m a d e in s tru c tio n a n d tim e m a n a g e m e n t e a s ie r, e sp ec ially fo r t h e low er g r a d e s . As o n e t e a c h e r s t a t e d "Finding an d c o n n e c tin g tim e fo r e a c h s t u d e n t o r sm all g ro u p s o f s t u d e n t s o f t e n m a d e th in g s e a s i e r f o r K in d e rg a rte n c la s s e s . S t u d e n t s alw ay s h a v e s p a c e in t h e la b o r a to r y a n d c la s s ro o m during t h e d a y t o c h o o s e d i f f e r e n t exciting c o m p u t e r p r o g r a m s fo r p r a c tic e " . O ne t e a c h e r in d ic a te d "I would b e furious! I a m j u s t beginning t o m ak e real p r o g r e s s t h e n 'o u t g o e s t h e rug u n d e r m y f e e t ' ". A n o th e r t e a c h e r a d d e d , "This would be d e v a s t a t i n g . We h a v e j u s t s t a r t e d learning t o e f f e c tiv e ly i n t e g r a t e c o m p u t e r s in t h e cu rriculu m and .... Of c o u rs e , t h e S chool D istrict w ould n o t only lose o u r c o n fid e n c e b u t also t h e s t a t e ' s tim e , m o n ey , a n d e d u c a tio n a l in n o v atio n e f f o r ts " . How ever, o n e t e a c h e r s t a t e d t h a t in s tr u c tio n w ould g o on r e g a r d le s s o f School D is tric t's d ecisio n . O ne b u s in e s s r e p r e s e n t a t i v e c o m m e n t e d "I thin k t h e y c o uld still 150 a d ju s t b e c a u s e o u r world o f c o m m u n ic a tio n is n ow m o re im p o rta n tly linked by c o m p u te r s . T h e sc h o o l n e e d s m o re c o m p u t e r s fo r s t u d e n t s ' t e c h n o lo g y p r a c t ic e to w a r d s t h e f u tu re " . T h e p a r e n t s a n d b u s in e s s r e p r e s e n t a t i v e s feel if t h e n u m b e r of c o m p u t e r s is d o u b le d e a c h s t u d e n t would h a v e m o re c o m p u t e r tim e. O ne t e a c h e r a d d e d "We w ould n o t h a v e t o pair s t u d e n t s a t t h e w o r k s ta tio n s . This w ould b e a real a s s e t b e c a u s e w e w ould be able t o e x p a n d o u r p r e s e n t p ro g ra m s a n d e f f o r t s t o a c c o m m o d a t e b o th individual an d g ro u p in s tru c tio n " . S u m m a r y . T h e r e w e re cu rriculum c h a n g e s in m a t h e m a ti c s , reading , a n d w riting b u t te c h n o lo g y w a s less u se d . D e sp ite t h o s e c h a n g e s , t h e p a r e n t s re a liz e d t h a t t h e i r children still h a d p ro b le m s e sp e c ia lly w ith spelling a n d w riting skills. T h e y h o p e d t h e full i n te g r a tio n o f c o m p u t e r s in t h e curriculu m w ould help t h e children in t h o s e a re a s . S o m e t e a c h e r s n o te d t h a t , during t h e 1 9 8 9 / 9 0 an d 1 9 9 2 / 9 3 schoo l y e a r s , K endon te c h n o lo g y could n o t be c o n s id e re d a s "Model" fo r t h e f a c t t h a t t h e sc h o o l w a s n o t able t o m o v e t h e te c h n o lo g y plan a h e a d f a s t e n o u g h a n d also t h e c o o p e ra tio n a m o n g t h e School D istrict, Michigan S t a t e U niversity, a n d K en d o n f a c u lty w a s v e ry w eak. D e sp ite t h e sch o o lw id e t e a c h e r s ' a d o p tio n o f c o m p u t e r s in t h e curriculu m in 1 9 9 3 / 9 4 s c h o o l y e a r, s o m e p a r e n t s still fe e l it is t o o e arly t o tell t h e p r o s p e c t s o f t h e s e new in s tru c tio n a l to o ls. How ever, s o m e p a r e n t s n a r r a t e d t h a t p a r e n t s a n d c o m m u n ity in v o lv e m e n ts a n d c o m m i t m e n t s w ould help t o s u s ta i n t h e im p le m e n ta tio n o f t h e te c h n o lo g y plan in t h e schoo l. S o m e p a r e n ts , b u s in e s s r e p r e s e n t a t i v e s , a n d t e a c h e r s f e lt t h e d e c r e a s e in t h e n u m b e r o f c o m p u t e r s w ould h a v e n e g a tiv e e f f e c t s on in stru c tio n . One p a r e n t la m e n te d , " th is w ould b e a s t e p b a ck w a rd fo r t h e scho ol i m p r o v e m e n t e f f o r t s " . S o m e low er g r a d e t e a c h e r s h in te d t h a t t h e in c re a s e in n u m b e r of c o m p u t e r s m a d e in s tru c tio n an d tim e m a n a g e m e n t e a s i e r fo r th e m . In g e n e r a l all t h e p a r t i c i p a n ts w e re 151 o p tim is tic t h a t do ublin g t h e n u m b e r o f c o m p u t e r s w ould help t e a c h e r s t o a c c o m m o d a t e b o th individual a n d g r o u p in stru c tio n . O b s e rv a tio n s R egarding th e C o m p u te r L a b o ra to ry T h e follow ing s e c t i o n s d e s c r ib e w h a t I p e rs o n a lly o b s e r v e d fo r a p eriod o f six m o n th s (fro m J a n u a ry t o Ju n e , 1 9 9 4 ) a t Kendon c o m p u t e r te a c h in g la b o ra to ry . T h e in fo rm a tio n p r e s e n t e d h e re s e e k s t o c o m p l e m e n t w h a t t h e p a rtic ip a n ts said a b o u t K endon t e a c h e r s ' u s e s o f a n d a t t i t u d e a b o u t c o m p u t e r s in e d u c a tio n . During t h e 1 9 9 3 / 9 4 sc h o o l y e a r, se rv in g a s Michigan S t a t e U niversity t e c h n o lo g y s u p p o r t p e rs o n , I w o rk e d w ith K endon s t u d e n t s an d t e a c h e r s in t h e c la s s ro o m s a n d c o m p u t e r lab o ra to ry . As t h e la b o r a to r y w a s o n e x p e r im e n ta l basis, I d e c id e d t o g ive m o re s u p p o r t h e re t o e n s u r e s m o o t h running o f in stru c tio n a l a c tiv itie s. During t h e c o m p u t e r la b o r a to r y s e s s i o n s f o u r s ig n ific a n t e v e n t s d re w m y a t t e n t i o n t h a t w e re c lo se ly o b s e r v e d fo r a perio d o f six m o n th s . T h e y w e re : M odes o f L earning, T e a c h e r L a b o ra to ry P re p a ra tio n , T ec h n ic al M a tte rs, a n d M a n a g e m e n t p ro b lem s. M odes o f Learning Using t h e c o m p u t e r la b o ra to ry a s an e x te n s io n o f c la ss ro o m s , d i f f e r e n t learn in g s t y l e s b e c a m e visible h e re su c h a s individual, c o o p e r a t i v e , t e a c h e r g u id e d , and s t u d e n t c o n tro l learning p r o c e s s e s . First, s t u d e n t s in t h e u p p e r g r a d e s (i.e., 4 t h a n d 5 t h ) w o rk e d m o re in d e p e n d e n tly t h a n t h e r e s t. T h e s e 4 t h an d 5 th g r a d e s t u d e n t s o f t e n c a m e t o la b o r a to r y w ith t h e i r individual p r e p a r e d m a n u s c r i p ts of th e i r w riting a s s ig n m e n ts . Each s t u d e n t did his o r h e r ow n ty pin g, e d itin g , f o r m a t ti n g a n d sp ell c h e c k in g w ith o u t t h e a s s i s t a n c e o f o th e r s . T h e s e s t u d e n t s h a d c o n tro l o f th e ir learning. T h e y o f t e n w o rk e d o n t h e i r individual w riting p r o j e c t s s e r io u s ly w ith le s s s u p e rv isio n o r s o m e t i m e s w it h o u t su p e rv isio n . S e c o n d , b o th individual a n d c o o p e r a t i v e learn in g skills w e r e highly c o m m o n w ith 3 rd a n d 2 n d g r a d e s t u d e n t s . In t h e s e c la s s e s , s o m e in te r m e d ia te c o m p u t e r l i t e r a t e s p r e f e r r e d helping th e i r c o lle a g u e s o r a lw ay s 152 m a n i f e s te d th e ir d e s ire t o help o t h e r s in s te a d o f w orking alo n e o r doing s o m e m o re a d v a n c e w ork during t h e h a n d s-o n a s s ig n m e n ts . A m o n g s t t h e s a m e skilled s t u d e n t s , o t h e r s trie d t o finish th e ir a s s i g n m e n t s in s h o r t p e rio d o f tim e a n d t h e n a sk fo r t e a c h e r 's pe rm issio n t o help o t h e r s t u d e n t s a s p e e r c o m p u t e r a s s i s t a n t s . T he unskilled c o m p u t e r u s e r s a lw ay s p r e f e r r e d w orking in sm all g r o u p s o f tw o o r t h r e e . For in s ta n c e , with t h e p ro g ra m "Kid W orks 2", s t u d e n t s f ir s t w o rk e d t o g e t h e r t o s e l e c t s o m e d e s ire d o b j e c t s or p ic tu re s , t h e n e n g a g e d in m u tu a l d is c u s s io n s a b o u t t h e o b je c ts . T h ro u g h t h e s e g r o u p in te r a c tio n s t h e y alw ay s c a m e u p w ith a s h a r e d s t o r y t h a t t h e y w r o te on t h e c o m p u te r . T he writing p h a s e w a s also e n g ag in g . It w a s a c o m m o n s c e n e t o s e e o r h e a r t h e g ro u p s e x c h a n g in g w o rd s a n d opinions. For ex am p le : A nne e a t s pizza a lot", Jo h n w ro te . Mary o b s e r v e d a s Jo h n w as w riting, r e a d silently, t h e n s u d d e n ly s h o u te d : "No, I d o n 't like th is s e n t e n c e . Can w e w rite a n o t h e r o n e ? " Jo h n r e j e c t e d "No, I like th is s e n t e n c e ." T h o m a s in te rv e n e d , "It is m y tu rn . L et m e w rite o n e s e n t e n c e a b o u t m y dog". Jo h n an d Mary a g re e d , "OK, l e t 's g o boy! Again, du ring t h e h a n d s-o n a c tiv itie s, e v e r y b o d y w a n t e d t o s t a y on t a s k o r d e m o n s t r a t e skills t o t h e g ro u p , e sp ec ially w h e n e d itin g and f o r m a t ti n g a t e x t . T his o f t e n e n d e d u p w ith p a r t n e r s stru g g lin g to t a k e tu r n s a t t h e k e y b o a rd a n d m ou se. Third, t h e low er g r a d e s t u d e n t s (i.e., 1 s t a n d K in d e rg a rte n ) e n jo y e d w orking in g r o u p s e sp e c ia lly w ith m u ltim e d ia p r o g r a m (Kid W orks 2 ). T h e s e low er g r a d e s t u d e n t s n e e d e d m o re g u id e d in s tr u c tio n fro m t h e t e a c h e r o r c o m p u t e r a s s i s t a n t s . It w a s i n te r e s tin g t o s e e t h a t t h e s t u d e n t s w e r e m o re disciplined in t h e la b o r a to r y t h a n t h e i r s e n io r s in o t h e r c la s s e s . T h e m a jo r discipline p ro b le m s w e re fo u n d a m o n g t h e 2 n d an d 3 rd g r a d e c la s s e s , w h e t h e r t h e c la s s t e a c h e r w a s p r e s e n t o r n o t. A n o th e r i m p o r t a n t o b s e r v a tio n c o m m o n a m o n g s t all t h e g r a d e levels w a s s t u d e n t ' s c u rio s ity a b o u t w h a t o t h e r s t u d e n t w a s doing. I o f t e n s a w s t u d e n t s w a tc h in g w h a t 153 w a s h a p p e n in g on o t h e r c o m p u t e r s c r e e n s . T h e y fre q u e n tly q u e s t io n e d th e ir c o lle a g u e s "How did y o u d o th is ? Will y o u sh o w m e... ". N e e d le s s - to - s a y , s u c h e x c itin g m ixed learning m o d e s a t th is te a c h in g la b o r a to ry w a s a rich e x p e r ie n c e fo r m e a s I a m i n te r e s te d learning m o re th in g s a b o u t te c h n o lo g y a n d cogn ition . T e a c h e r L a b o ra to ry P re p a ra tio n (Old an d New Mind S e t s ) In t h e e arly w e e k s o f c o m p u t e r la b o r a to r y s e s s io n s , s o m e t e a c h e r s c a m e t o t h e la b o r a to r y w ith o u t a n y prior p r e p a r a tio n or le sso n plan. T h e y o f t e n c a m e w ith t h e e x p e c ta ti o n t h a t t h e c o m p u t e r s u p p o r t p e rs o n would d o t h e te a c h in g . As o n e t e a c h e r p u t it "I did n o t ha v e tim e t o th in k a b o u t w h a t m y kids would d o in t h e la b o ra to ry . N ext tim e I'll plan s o m e th in g in a d v a n c e ." T h e s e u n p r e p a r e d p r a c t ic e s s o m e t i m e s f o r c e d s t u d e n t s t o e x p r e s s d i s c o n t e n t m e n t . For in s ta n c e , in o n e s itu a tio n a s t u d e n t furiously s h o u t e d "Sir, I d o n 't know w h a t t o do!" S o m e tim e s , t h e s e t e a c h e r s w e re o blig ed t o a sk m e q u e s t io n s su c h a s " W h a t sh o u ld w e d o to d a y ? " O u t o f fr u s tra tio n , o n e t e a c h e r w a s inclined t o c o n f e s s t o t h e c la s s "I d o n ’t know how t o d o this, kids. I a m e m b a r r a s s e d . I've t o a sk t h e n e tw o rk m a n a g e r s how t o d o it. I h a v e t o c o m e an d learn m o re a b o u t t h e p ro g ra m if n o t n e x t w e ek I'll n o t c o m e w ith t h e s t u d e n t s . " Again, on tw o d i f f e r e n t o c c a sio n s, t h e t e a c h e r s on d u t y h e re b e c a m e s o f r u s t r a t e d t h a t t h e y h a d t o co m p lain t o t h e s c h o o l principal a b o u t t h e la b o r a to r y a p p lic a tio n s. T h e y a rg u e d t h a t it w a s n o t n e c e s s a r y t o c o m e t o t h e la b o ra to ry fo r t h e y did n o t h a v e t h e m a s t e r y skills t o t e a c h w ith t h e c o m p u te r s . I f e lt su c h in c id e n ts m ig h t h a v e b e e n n e c e s s i t a t e d by lack o f u n d e rs ta n d in g o f t h e la b o r a to r y g o a ls a n d o b je c tiv e s o r it w a s t h e t e a c h e r s ' d e l i b e r a t e i n te n tio n t o s h i f t th e i r re s p o n s ib ilitie s t o te c h n o lo g y s u p p o r t p e rs o n s . I f u r t h e r a s s u m e d t h a t t h e t e a c h e r s w e re n o t c o m f o r t a b l e o r te c h n ic ally re a d y t o u se t h e te c h n o lo g y a n d t h a t t h e y did n o t w a n t t o b e held a c c o u n ta b le fo r a n y in stru ctio n al a c tiv itie s in t h e c o m p u t e r la b o ra to ry . In an a t t e m p t t o u n d e r s t a n d t h e p r o b a b le c a u s e s o f t h o s e a t t i t u d e s , I r e p o r t e d t h e in c id e n ts t o 154 t h e s c h o o l principal. T his r e s u lte d in an inform al c o n v e r s a t io n w ith t h e sc h o o l principal, n e tw o rk m a n a g e r s , t h e t e a c h e r s in q u e s tio n , and m y se lf t o s h a r e lights on t h e role o f t h e t e a c h e r a n d t h a t of t h e s u p p o r t p e rs o n s . Of c o u rs e , t h e n e tw o rk m a n a g e r s in s is te d t h a t t h e t e a c h e r s sh o u ld alw ay s u s e t h e la b o ra to ry a s an e x te n s i o n o f th e ir c la s s r o o m s . T h e r e f o r e , t h e y sh o u ld c o m e w ith t h e i r in s tru c tio n a l o b j e c ti v e s o r le sso n plan. "Prince, w e h a v e all a g r e e d o n how t e a c h e r s sh ou ld u se t h e la b o ra to ry " , s h e s t r e s s e d . H ow ever, s h e a s s u r e d t h e m o f e x tr a tra in in g s e s s io n s . L eaving t h e la b o r a to r y le s s o n planning o r a c tiv itie s solely t o t h e s u p p o r t p e r s o n s w i t h o u t prior in fo rm a tio n o f t e n c r e a t e d c o n fu s io n in t h e la b o ra to ry . In o n e s itu a tio n a t e a c h e r s t a t e d "I le a rn e d t h a t la s t w e e k t h e la b o r a to r y s e s s io n w a s c h a o tic . We n e e d t o plan o r o r g a n iz e t h e la b o r a to r y a s s i g n m e n t s well a h e a d " . U n fo rtu n a te ly , s o m e in itia tiv e s t a k e n by t h e s u p p o r t p e r s o n s s o m e t i m e s d i d n 't m e e t t h e t e a c h e r 's d e s ire d g oals. T h e s e o b s e r v a t i o n s m a d e t h e principal a n d t h e n e tw o rk m a n a g e r s t o e n c o u r a g e t h e t e a c h e r s fr e q u e n tly , during t h e s t a f f m e e tin g s , t o a p p r o p r ia te ly u s e t h e c o m p u t e r la b o r a to r y a c c o rd in g t o t h e i r c la ss le s s o n plans. With a s e n s e o f c o o p e ra tio n , d u ty , and e n c o u r a g e m e n t t o t h o s e t e a c h e r s , t h e principal f r e q u e n t ly c a m e t o w ork w ith t h e m in t h e la b o r a to r y a s w a y of d isc o v e rin g n e w th in g s t o g e t h e r a b o u t t h e s e in s tru c tio n a l to o ls . On m a n y o c c a s io n s , t h e principal r e q u e s t e d o r a s s ig n e d t h e T e a c h e r S p e c ia lis ts t o help t e a c h e r s in t h e c o m p u t e r la b o ra to ry . C o n tra ry t o t h o s e f r u s t r a t i o n s d u e t o lack o f p r e p a r e d n e s s , s o m e t e a c h e r s in t h e low er g r a d e s u s e d t h e te c h n o lo g y a p p ro p ria te ly a s a d i r e c t s u p p o r t t o t h e i r tra d itio n a l t e a c h in g s t y l e s . T h u s, i n s te a d of asking s t u d e n t s t o u se p e n a n d p a p e r t o w rite do w n a s e t o f w ords, t h e t e a c h e r s r a t h e r a s k e d t h e m t o u se c o m p u te r s . Using th e e d it c o m m a n d s t h e t e a c h e r s w e re able t o help e a c h s t u d e n t o r g ro u p o f s t u d e n t s t o m a k e im m e d ia te c o r r e c tio n s . This m a d e in s tru c tio n m o re e f f ic ie n t f o r t h e m . 155 P e rc e iv e d A t t it u d e a n d Beliefs in t h e L a b o ra to ry While s o m e t e a c h e r s w e r e s e e n as fairly e n th u s ia s t i c and c o o p e r a tiv e w ith t h e te c h n o lo g y s u p p o r t p e r s o n s o t h e r s w e re s e e n a s in d iffe re n t an d u n c o o p e r a tiv e . Usually s o m e t e a c h e r s d is c u s s e d in a d v a n c e w ith t h e la b o r a to r y s u p p o r t p e rs o n th e ir le s s o n plans. In tim e s o f a b s e n c e t h e s e t e a c h e r s w ould inform t h e s u p p o r t p e rs o n s w h a t t h e y e x p e c t e d him t o d o w ith t h e s t u d e n t s , e sp e c ia lly w h e n t h e y h a d t o c o m e w ith a s u b s t i t u t e te a c h e r . T h e y w e re alw ay s o p e n t o d is c u s s w ith t h e s u p p o r t p e r s o n s w h a t w e n t w ro n g a n d w h a t w e n t b a d a f t e r e a c h p a rtic u la r la b o r a to r y s e s s io n . In c o n t r a s t , s o m e t e a c h e r s , in te n tio n a lly o r u n in te n tio n a lly , o f t e n failed t o inform t h e s u p p o r t p e rs o n s o f c h a n g e o f th e ir s c h e d u le . S o m e o f t h e m s o m e t i m e s j u s t s e n t p a r t o f t h e c la ss t o th e la b o r a to r y , while t h e s e t e a c h e r s w ould b e w orking w ith t h e rem ainin g s t u d e n t s in t h e c la s s ro o m . Such s itu a tio n q u ite o f t e n p u t t h e s u p p o r t p e r s o n s in a n u n p l e a s a n t situ a tio n . On o n e sp ecific o c c a s io n t h e sc h o o l principal c a m e t o w ork w ith t h e s t u d e n t s in t h e la b o r a to r y while t h e t e a c h e r w a s in his c la s s ro o m w ith half o f t h e class. A t t h e e n d o f t h e la b o r a to ry se ssio n , s h e a s k e d m e t o m ak e s u re t e a c h e r s a lw ay s s t a y e d w ith th e ir s t u d e n t s in t h e la b o ra to ry . S he in s is te d t h a t t e a c h e r s sh o u ld e ff e c tiv e ly a llo c a te t h e la b o r a to r y tim e fo r c o m p u t e r a p p lic a tio n s in s te a d o f a lw a y s stick in g t o t h e old in stru ctio n al p ra c tic e s . S o m e t e a c h e r s p r e f e r r e d d isc u ssin g th e i r t e c h n o lo g y n e e d s d ire c tly w ith t h e n e tw o rk m a n a g e r s o r o t h e r t e a c h e r s i n s t e a d o f Michigan S t a t e U niversity te c h n o lo g y s u p p o r t p e rs o n s . In g e n e ra l, t e a c h e r s a n d s t u d e n t s ' la b o r a to r y a t t i t u d e w a s q u ite p o sitiv e , d e s p i t e m in or f r u s t r a t i o n s . For e x a m p le , it w a s s o m e t i m e s in te r e s tin g t o h e a r w h a t t h e t e a c h e r s said. "I am p le a s e d using t h e la b o ra to ry b e c a u s e t h e y ( s t u d e n t s ) a re w riting f a s t e r . T h e y a re now q u ite fam iliar w ith t h e k e y b o a r d an d t h e m o u s e . T h a t 's g r e a t " , said o n e fir s t g r a d e t e a c h e r . 156 T e c h n ic a l M a tte r s : O ne im p o r t a n t te c h n ic a l p ro b le m e x p e r ie n c e d w a s p o w e r failure. On t w o d i f f e r e n t o c c a s io n s t h e w h ole c la s s l o s t th e i r t e x t d u e t o ( 1 ) d is c o n n e c tio n o f p o w e r su p ply cab le fro m t h e main sw itch, a n d ( 2 ) sc h o o l-w id e e le c tric ity su p p ly o u t a g e . Both s t u d e n t s and t e a c h e r s c o m p la in e d a b o u t t h e e ffic ie n t a n d e ff e c t i v e u s e s o f th e te c h n o lo g y . A ccording t o t h e t e a c h e r s , t h e y p r e f e r r e d using th e ir pen a n d p a p e r s r a t h e r t h a n w a s tin g tim e on t h e te c h n o lo g y w ith o u t p o sitiv e r e s u lts . For im m e d ia te a n d f u t u r e p r e c a u tio n s , I a d v is e d s t u d e n t s a n d t e a c h e r s t o s a v e th e ir t e x t o r in fo rm atio n , a t m o s t e v e ry t e n m in u te s, w h e n using c o m p u te r s . In view o f p re v e n tiv e and b a c k u p s u p p o r t m e a s u r e s , t h e te c h n o lo g y s u p p o r t p e r s o n s re p o r te d t h e in c id e n ts t o t h e sc h o o l principal a n d t h e n e tw o rk m a n a g e rs . T he sc h o o l o r d e r e d t h r e e u n in te rru p tib le (b a c k u p ) p o w e r su p p lie s t h a t a re c a p a b le o f s u p p o r tin g all t h e 15 c o m p u t e r s fo r a t l e a s t t w e n ty m in u t e s . O ne i m p o r t a n t o b s e r v a tio n issu e w a s t h e m is u s e o f c e rta in c o m p u t e r f u n c tio n s o r c o m m a n d s . For in s ta n c e , s o m e s t u d e n t s s o m e t i m e s u se d "Shift" key in s te a d o f "C o m m a n d " key w h e n c u ttin g o r p a s tin g t e x t . S o m e tim e s b o th t e a c h e r s an d s t u d e n t s p anicked b e c a u s e t h e y w e re afraid o r w orried t o lo se th e ir d a t a o r t e x t d u e t o m inor m is ta k e s in p ro g ra m m an ip ulatio ns. T h e y had t o run t o t h e n e tw o rk m a n a g e r s o r o t h e r te c h n o lo g y s u p p o r t p e r s o n s fo r a s s i s t a n c e . U nder s u c h e m e r g e n c y c a s e s , t h e n e tw o rk m a n a g e r s a lw a y s f o u n d p r o m p t s o lu tio n s t o t h o s e p ro b le m s by leaving th e ir ow n s t u d e n t s . Coping w ith s u c h s itu a tio n s o f t e n d e m a n d e d tim e , e f f o r t, a n d c la s s m a n a g e m e n t skills on t h e p a r t t h e m a n a g e rs . A n o t h e r f r e q u e n t te c h n ic a l p ro b le m w a s p r o g ra m in te r f e r e n c e . T h e m ain m e n u p ro g ra m , called "L aunch", o f t e n m a d e it difficult fo r u s e r s t o a c c e s s s o m e s o f t w a r e a p p lic a tio n s s u c h a s Kid W orks 2. This o f t e n m a d e t h e t e c h n o lo g y n o t u se r-frie n d ly o r inefficien t. W h e n e v e r s u c h p ro b le m s o c c u rre d , t h e s u p p o r t p e rs o n a n d t h e t e a c h e r s h a d t o g o round helping t h e s t u d e n t s t o s e a r c h fo r t h e d e s ir e d p ro g ra m . H ow ever, su c h i n te r f e r e n c e s b e c a m e less 157 p ro b le m a tic a s t e a c h e r s a n d s t u d e n t s b e c a m e m o re fam iliar with file r e tr ie v a l t e c h n i q u e s . A p a r t fro m m inor s o f t w a r e p ro b le m s in t h e c la s s r o o m an d in t h e la b o ra to ry , p rin te rs p o s e d m inor p ro b le m s fo r s o m e t e a c h e r s . A t e a c h e r o n c e r e p o r te d "I c a n 't print in my ro o m b u t t h e n e tw o rk m a n a g e r d o e s n o t w a n t m e t o c h a n g e o r sw itc h p rin te rs." T h e te le c o m m u n ic a tio n s y s t e m fo r t h e 4 t h g r a d e s p r o j e c t t o o h ad its ow n sp ecific p ro b lem s. S o m e tim e s t h e 4 t h g r a d e t e a c h e r s had p ro b le m s a c c e s s in g t h e C redit Union d a t a b a s e . H ow ever, t h e y alw ays m a n a g e d t o g e t th r o u g h (i.e., on-line c o n n e c tio n ). In g eneral, h a rd w a re w a s o f le ss p ro b le m a tic . For in s ta n c e , no c o m p u t e r s y s t e m bro ke dow n th r o u g h o u t t h e e n tire 1 9 9 3 / 9 4 sch ool y e a r. Facility M a n a g e m e n t T he in a d e q u a t e s p a c e fo r t h e s c h o o l's c o m p e tin g p ro g ra m s su c h a s Reading an d T e c h n o lo g y t h a t u se d t o t a k e p lace in t h e sa m e facility (i.e., m ed ia ro o m ) f re q u e n tly c r e a t e d n oise p ro b le m s in t h e facility. This o f t e n r e s u l te d in t e a c h e r s ' f r u s t r a t i o n b e c a u s e t h e ch ild ren f o u n d it im p o ssib le t o follow t h e t e a c h e r 's la b o r a to r y in s tr u c tio n s , leading t o lo ss o f la b o r a to r y c o n tro l. In o n e s itu a tio n , b o th o n e Special E d u ca tio n (re a d in g ) t e a c h e r a n d o n e low er g r a d e t e a c h e r sh a rin g t h e facility lo st p a ti e n c e w hich m a d e t h e m s h o u t a t th e ir s t u d e n t s f o r silence. W hen t h e n e tw o rk m a n a g e r s h e a r d o f t h e n e w s, t h e y im m e d ia te ly c o n s u l te d t h e tw o t e a c h e r s f o r a p p r o p r ia te so lu tio n . In su ffic ie n t l a b o r a to r y tim e a llo c a tio n w a s a n o t h e r c o n c e rn o f t h e t e a c h e r s . For in s ta n c e , s o m e low er g r a d e t e a c h e r s o f t e n c o m p la in e d t h a t t h e 3 0 - m in u te la b o r a to ry s e s s io n w a s t o o sh o r t. O ne tim e , a s o n e firs t g r a d e c la ss w a s n o t re a d y t o lea v e t h e la b o r a to r y a t t h e e n d o f t h e la b o ra to ry period, t h e s u p p o r t p e rso n a s k e d "Do y o u n e e d m o re tim e ? " T h e t e a c h e r replied, "Oh y e s, I w a n t t o s t a y longer. My children w ould love it." 158 S u m m a r y . During t h e c o m p u t e r la b o r a to r y s e s s io n s fo u r sig n ific a n t e v e n t s d re w m y a t t e n t i o n t h a t w e re c lo se ly o b s e r v e d fo r a p e rio d o f six m o n th s . T h e y w ere: M odes of Learning, T e a c h e r L a b o r a to r y P re p a ra tio n , T ec h n ic al M a tte rs, a n d M a n a g e m e n t p ro b le m s . R egarding m o d e s o f learning, individual, c o o p e r a t i v e , t e a c h e r g u id ed , a n d s t u d e n t c o n tro l learning p r o c e s s e s w e re c o m m o n . S t u d e n t s in t h e u p p e r g r a d e s (i.e., 4 t h a n d 5 t h ) w o rk e d m o re in d e p e n d e n tly t h a n t h e re s t. T h e s e s t u d e n t s had c o n tro l o f th e ir learning. B o th individual a n d c o o p e r a t i v e learning skills w e re highly c o m m o n w ith 2 n d a n d 3 r d g r a d e s t u d e n t s . T h e skilled s t u d e n t s fin ish ed th e i r a s s i g n m e n t s in s h o r t p e rio d o f tim e a n d t h e n h e lp e d o t h e r s t u d e n t s a s p e e r c o m p u t e r a s s i s t a n t s . T h e unskilled c o m p u t e r u s e r s a lw ay s p r e f e r r e d w orking in sm all g r o u p s of tw o o r t h r e e . T he low er g r a d e s t u d e n t s (i.e., 1 s t a n d K in d e rg a rte n ) e n jo y e d working in g r o u p s e sp e c ia lly w ith m u ltim ed ia p ro g ra m (Kid W orks 2 ). T h e s e low er g r a d e s t u d e n t s n e e d e d m o re g u id ed in stru c tio n fro m t h e t e a c h e r o r c o m p u t e r a s s i s t a n t s . T h e s e s t u d e n t s w e re m o re disciplined in t h e la b o r a to r y t h a n th e i r s e n io rs in o t h e r c la s s e s . T he m a jo r discipline p ro b le m s w e re fo u n d a m o n g t h e 2 n d an d 3 rd g r a d e c la sse s. S o m e no vice te c h n o lo g y t e a c h e r s o f t e n b e c a m e f r u s t r a t e d d u e t o m isu se o f c e r ta in c o m p u t e r fu n c tio n s o r c o m m a n d s . With a s e n s e o f c o o p e r a tio n , d u ty , an d e n c o u r a g e m e n t t o t h o s e t e a c h e r s , t h e principal f r e q u e n t ly c a m e t o w ork w ith t h e m in t h e la b o r a to r y as w a y o f d isc o v e rin g new th in g s t o g e t h e r a b o u t t h e s e in s tru c tio n a l to o ls . S o m e t e a c h e r s p r e f e r r e d d isc u ssin g th e ir t e c h n o lo g y n e e d s d ire c tly w ith t h e n e tw o rk m a n a g e r s o r o t h e r t e a c h e r s i n s t e a d o f Michigan S t a t e U niversity te c h n o lo g y s u p p o r t p e rs o n s . In g e n e ra l s o f t w a r e a n d h a rd w a r e w e r e le s s p ro b le m a tic . H o w ever, in su ffic ie n t la b o r a to r y tim e allo catio n w a s a m ajo r c o n c e rn o f t h e t e a c h e r s . For in s ta n c e , s o m e low er g r a d e t e a c h e r s o f t e n c o m p la in e d t h a t t h e 3 0 m in u te la b o r a to r y s e s s io n w a s t o o s h o rt. In g e n e ra l, t e a c h e r s an d 159 s t u d e n t s ' l a b o r a to r y a t t i t u d e s w e re q u ite p o sitiv e , d e s p i t e m inor f r u s t r a t i o n s an d c o n c e r n s . CHAPTER 7 SUMMARY, DISCUSSIONS, CONCLUSIONS & RECOMMENDATIONS, AND SUGGESTIONS FOR FURTHER STUDY S um m ary C en tral F ocus Of T h e S tu d y T h e c e n tr a l c o n c e r n s o f th is s t u d y w e re t o s y s te m a tic a lly m ap: t h e c o u rs e o f te c h n o lo g ic a l c h a n g e s , c h a n g in g f a c t o r s a f f e c tin g d y n a m ic s o f t h e sc h o o l s y s t e m fo r te c h n o lo g y im p le m e n ta tio n , and in s tr u c tio n a l a n d a tt i tu d i n a l c h a n g e s . More sp ecifically , t h e s t u d y s o u g h t t o g a t h e r e v id e n c e fro m sch ool r e c o r d s an d p e rso n a l o b s e r v a t i o n s t o e s t a b l is h a n histo ric al profile o f t e c h n o lo g y d e v e l o p m e n t a t Kendon; t o e x a m in e t h e vario u s w a y s in w hich t h e e x te r n a l p a r t i c i p a n ts s u c h a s t h e School D istrict a n d in te rn a l (local) s c h o o l h o u s e p a r t i c i p a n ts su c h a s t e a c h e r s a n d a d m i n i s t r a t o r s within K endon s c h o o l s y s t e m h a v e in fluenced t h e scho ol t e c h n o lo g y im p le m e n ta tio n p ro g ra m o v e r t h e p a s t five y e a rs ; a n d t o e x a m in e t h e ph ilosoph ical, a ttitu d in a l, an d p e d a g o g ic a l is s u e s t h a t t h e individuals a n d g r o u p s w ithin t h e sc h o o l s y s t e m hold fo r te c h n o lo g y im p le m e n ta tio n in t h e c urriculu m an d th e ir im p lica tio n s fo r K endon sc h o o l c u rric u lu m in n o v a tio n g o a ls . T h u s, I w a s p a rtic u la rly i n t e r e s t e d in learn in g a b o u t t h e d y n a m ic s o f i n te r a c tin g f a c t o r s in K endon s c h o o l a s a p o ssib le n e w p a ra d ig m o f e f f e c t i v e te c h n o lo g ic a l c h a n g e - - a p a ra d ig m fo r te c h n o lo g y im p le m e n ta tio n p r o c e s s e s an d p rocedures. 160 161 B a ck g ro u n d a n d S e ttin g K endon E le m e n ta ry is o n e o f t h e fo u r P rofessio nal D e v e lo p m e n t s c h o o ls in Lansing, Michigan. T he sc h o o l w a s built in 1 9 5 8 , c o v erin g 3 2 , 0 0 0 s q u a r e f e e t . T h e m ission o f K endon E le m e n ta ry is t o p re p a re s t u d e n t s f o r t h e f u tu r e by working c o o p e ra tiv e ly w ith p a r e n ts , c o m m u n ity m e m b e r s , a n d e d u c a tio n a l fa c u lty . T h e g oal is t o c r e a t e an o r g a n iz e d a n d s u p p o r tiv e learning e n v ir o n m e n t w h e re t h e school s y s t e m a c c e p t s an d a c c o m m o d a t e s d iv e rs ity an d d e v e lo p m e n ta l p r o g r a m s t o m e e t individual n e e d s . T ec h n o lo g y h a s b e e n c o n s id e r e d a s a s t r a t e g i c in stru c tio n a l to o l o v e r t h e p a s t sc h o o l y e a r s (i.e., s in c e t h e b e g in ning o f K endon P ro fe ssio n a l a c tiv itie s in t h e scho ol). T h e sc h o o l t e c h n o lo g y vision s tro n g ly s t r e s s e s p re p a rin g s t u d e n t s t o p a r t i c i p a t e a n d c o n tr i b u te t o a s o c i e t y in which in fo rm a tio n is c e n tr a l. K endon E le m e n ta ry e n jo y s t h e c o o p e r a tio n a n d s u p p o r t o f S t a t e o f Michigan B oard o f E d ucation, Michigan P a r tn e r s h ip fo r New E d u c a tio n , L ansing S c h o o l D istrict, P ro fe ss io n a l D e v e lo p m e n t School P ro g ra m s, a n d Michigan S t a t e U niversity. T h e o r e ti c a l A n d P ro f e s s io n a l Is s u e s R e s e a rc h s h o w s t h a t c h a n g e in s c h o o ls re q u ire s le a d e rsh ip , s t a f f d e v e l o p m e n t , m o d ific a tio n o f t h e o rg a n iz a tio n a l s t r u c t u r e , and t h e in v o lv e m e n t o f p e o p le fro m all a s p e c t s o f e d u c a tio n a l s y s t e m (Fullan, 1 9 8 2 ) . A cco rd in g t o S e n g e ( 1 9 9 0 ) , s h a r e d vision, which is e s s e n t ia l fo r s u c c e s s o f c h a n g e , m u s t e v o lv e t h r o u g h t h e d y n a m ic i n te r a c tio n o f o r g a n iz a tio n a l m e m b e r s a n d le a d e rs . I d e s i g n e d th is s t u d y p u rp o s e ly t o s e e k c o n te x tu a l in fo rm a tio n s p e c ific t o K endon E le m e n ta ry t o e x a m in e t h e s e claim s in t h e c o n t e x t o f te c h n o lo g ic a l changes. S e c o n d , I w a s i n t e r e s t e d in u n d e rs ta n d in g t h e e x t e n t t o which s o m e t e a c h e r s a n d sc h o o l p a r e n t s a re r e s i s t a n t t o a s c h o o l's in n o v a tio n p r o g r a m s , p a rtic u la rly using te c h n o lo g y a s in n o v a tiv e to o ls ; w hy s c h o o ls e x p e r ie n c e slow p a c e o f t e c h n o lo g y im p le m e n ta tio n p r o c e s s ; a n d w h a t in flu e n c e s a d o p tio n o f te c h n o lo g y in s c h o o l curriculum . A cco rd in g t o S ta c e y ( 1 9 9 2 ) , visions c a n die or 162 fail t o d e v e lo p if t o o m a n y p e o p le a re involved a t t h e beginning of t h e t e c h n o lo g y im p le m e n ta tio n , w h e n le a d e r s fail t o a d v o c a t e th e ir view s, w h e n su p e rfic ial ta lk r a t h e r t h a n g r o u n d e d inquiry and a c tio n is t h e m e t h o d used . S e n g e ( 1 9 9 0 ) a rg u e s t h a t t h e p ro fessio n al isolatio n o f t e a c h e r s lim its a c c e s s t o n e w id e a s a n d b e t t e r s o lu tio n s , d riv e s s t r e s s inw ard, fails t o re c o g n iz e a n d p ra ise s u c c e s s , an d p e rm its in c o m p e t e n c e t o e x is t a n d p e r s i s t t o t h e d e t r i m e n t o f s t u d e n t s , c o lle a g u e s , a n d t h e t e a c h e r s th e m s e lv e s . L ortie ( 1 9 7 5 ) c o n firm s t h a t iso latio n allows c o n s e r v a t is m and r e s i s t a n c e t o in n o v atio n in te a c h in g . Fullan & H a rg re a v e s ( 1 9 9 1 ) th in k p a r t i c i p a to r y o r c o lla b o ra tiv e s i t e - b a s e d m a n a g e m e n t is t h e a n sw e r. Fullan ( 1 9 9 3 ) p r o p o s e s six key e le m e n t s t o c h a n g e : vision; public a n d political s u p p o r t; n e tw o rk in g , t e a c h i n g a n d learning c h a n g e s ; s h if t o f ro les a n d re s p o n sib ilitie s a t t h e sc h o o l, d istric t, a n d s t a t e levels fro m c o n tro l t o s u p p o r t a n d s h a r e d d e cisio n m aking; a n d policies n e e d t o b e aligned a ro u n d b eliefs an d p r a c tic e s o f new s y s te m . A ccording t o OTA ( 1 9 8 8 ) , s o m e b arriers t o g r e a t e r u se of t e c h n o lo g y in o u r s c h o o ls a re m ainly a s s o c i a t e d w ith lack o f e q u ip m e n t, i n a d e q u a t e o r in a p p ro p r ia te training, a n d t e a c h e r s ' a n x ie ty a b o u t n e w te c h n o lo g y . To avoid t e a c h e r s ' a n x ie ty an d a c c o u n ta b ility , McKenzie ( 1 9 9 3 ) s u g g e s t s t h a t t h e sc h o o l principal a n d his o r h e r s t a f f n e e d t o a c c e p t t h e c o n c e p t o f 'm u tu a l a d a p t a t i o n 1 t h a t m a y lea d t o s h a r e d le a d e rs h ip role an d o w n e rsh ip . In addition, t h e sc h o o l a d m i n i s t r a t o r n e e d s t o b re a k d o w n t h e tra d itio n a l iso latio n o f s c h o o ls fro m e x te r n a l r e s o u r c e s by inviting a rich flow o f id e a s a n d p o ssib ilities, e s p e c ia lly fro m s c h o o l p a r e n t s , c o m m u n itie s , a n d u n iv e rs itie s. T h u s, a p p r o p r i a te in v o lv e m e n t o f local b u s i n e s s e s an d u n iv e rs itie s p ro v id e s t h e sc h o o l s y s t e m w ith h u m a n a n d financial r e s o u r c e s a n d h e lp s w ith m a rk e tin g t h e sch o o l t e c h n o lo g y p ro g ra m s . Many sc h o o l a d m in is tr a to r s , t e a c h e r s , an d p a r e n t s a re n o t i n t e r e s t e d in te c h n o lo g y fo r te c h n o lo g y 's sa k e , b u t r a t h e r fo r b e t t e r te a c h in g a n d b e t t e r learning e x p e r ie n c e s fo r s t u d e n t s . As a p r o p o n e n t o f e d u c a tio n a l te c h n o lo g y fo r d e v e lo p in g c o u n tr ie s , th is 163 s tu d y , c o n d u c t e d in a c o u n tr y w h e re a c a d e m ic c o m p u tin g is well a d v a n c e d , w ould prov ide m e w ith s o m e useful in fo rm a tio n on th e kinds o f planning, d e v e lo p m e n t, im p le m e n ta tio n , a n d o r g a n iz a tio n a l s t r u c t u r e s a n d s u p p o r t s y s t e m s a p p ro p r ia te fo r a sp e cific sc h o o l c o n t e x t , e sp e c ia lly in A frica. M e th o d o lo g y T h e in v e s tig a tio n w a s in t h e fo rm o f a c a s e s t u d y which f o c u s e d o n t h e e x a m in a tio n o f K endon school r e c o r d s a n d perso n al o b s e r v a tio n s , plus t h e e x a m in a tio n o f beliefs, e x p e c t a t i o n s , and g e n e r a l p e r c e p t i o n s o f K endon fac u lty , s t a f f , p a r e n t s , an d c o m m u n ity b u s in e s s p a rtn e r s , o v e r t h e p a s t five y e a r s ( 1 9 8 9 / 9 0 - 1 9 9 3 / 9 4 ) . T o a c h ie v e t h e s t u d y p u rp o se s, a n sw e rs w e re s o u g h t t o t h e following m ain q u e s t io n s ( 1 ) W h at c h a n g e s o c c u r re d in t h e u s e s of te c h n o lo g y a n d how did t h e s e i n t e r a c t w ith o t h e r in flu e n c e s an d o u t c o m e s ? ; ( 2 ) W h at c h a n g e s o c c u rre d in roles, policies, a n d p r o c e d u r e s in t h e schoo l s y s t e m o v e r tim e a n d how did t h e s e in flu en ce t h e im p le m e n ta tio n o f te c h n o lo g y ? ; a n d ( 3 ) In w h a t w ays did e x p e c t a t i o n s , b eliefs, a n d in stru c tio n a l p r a c t i c e s o f v a rio u s a c t o r s within t h e scho ol s y s t e m c h a n g e a n d how did t h e s e p r o m o te o r h in d er K endon t e a c h e r s ' a d o p tio n of te c h n o lo g y in t h e curriculum ? R atio n ale fo r th is c a s e s tu d y . If te c h n o lo g ie s a re being u s e d in c la s s ro o m s a n d la b o ra to ry s e t t i n g s , th e n t h e r e is a n e e d t o u n d e r s t a n d t h e d y n a m ic s ( s t r e n g t h s and w e a k n e s s e s ) w ithin t h e sc h o o l s y s t e m t h a t influen ce t e a c h e r s ' a d o p tio n o f te c h n o lo g y in t h e curriculum a n d t h e kinds o f in stru ctio n al c h a n g e s t h a t t a k e place a s a re s u lt o f te c h n o lo g y im p le m e n ta tio n . T h e c o m b in a tio n o f b o th q u a n t i t a t i v e a n d q u a lita tiv e m e th o d o lo g ie s in a c a s e s t u d y like th is on e, n o t only c a p t u r e s t h e g e n e ra l picture o f t h e sc h o o l s y s t e m and its r e l a t e d is s u e s a n d p ro b le m s , b u t also p ro v id e s s o m e s p e c ific c o m p l e m e n t a r y in fo rm a tio n t h a t f a c ilita te s u n d e r s t a n d i n g a c o m p le x s y s t e m . 164 D a ta c o lle c tio n a n d d a t a analysis. S ix te e n p e o p le within t h e sc h o o l s y s t e m p a r t i c i p a te d in t h e s tu d y . T h e re s e a r c h involved a t w o - s t a g e a p p ro a c h t o t h e d a ta c o llection . Review o f sc h o o l d o c u m e n t s , p a rtic ip a n t o b s e r v a t i o n s , a n d fo rm a tiv e e v a lu a tio n f o rm e d s t a g e o n e . S om e o f w h a t w a s lea rn ed h e re f o rm e d t h e basis fo r c o n s t r u c t i n g q u a n t i t a t i v e a n d q u a lita tiv e q u e s t io n n a ir e u s e d for s e l f - a d m in i s t e r e d s u r v e y a n d follow -up individual a n d g r o u p in te rv ie w s w hich f o r m e d s t a g e tw o. S ta tis tic a l a n a ly sis (visual a n d s u m m a r y ) w a s u s e d t o d e s c r ib e t h e d a t a g a t h e r e d in s e lf -a d m in is te r e d s u rv e y a n d p e rs o n a l in te rv ie w s. T h e s t a t i s t i c a l a n a ly sis w a s s u p p o r t e d by t h e p a rtic ip a n ts ' g e n e r a l c o m m e n t s an d m y p e rso n a l o b s e r v a tio n d a ta . Major fin d in g s a re d i s c u s s e d in t h e following s e c tio n s . W h at I L earned fro m t h e S tu d y O v e r v ie w T h e review o f lite r a tu r e , K endon s c h o o l re c o r d s , inform al fo r m a tiv e e v a lu a tio n a n d in te rv ie w s, a n d m y p e rs o n a l o b s e r v a t i o n s a t K endon s c h o o l c o n t e x t (i.e., s t a g e o n e ) and se lf -a d m in is te r e d s u rv e y a n d follow -up in te rv ie w s (i.e., s t a g e tw o ) h e lp e d m e t o id e n tify s o m e im p o r t a n t is s u e s p e r t i n e n t t o te c h n o lo g y im p le m e n ta tio n in a c o m p le x sch ool s y s t e m . I le a rn e d a b o u t g rad u al a n d s h a r p diffu sio n o f in n o v a tio n s o v e r tim e ; s y s t e m d y n a m ic s , p a rtic u la rly t h e s h iftin g ro le s o f t e c h n o lo g y le a d e r s a n d fo llo w ers within a sc h o o l s y s te m ; t h e im p o r ta n c e o f p r e s e r v ic e a n d inservice train in g fo r e f f e c t i v e t e c h n o lo g y im p le m e n ta tio n ; t h e n e e d fo r s u p p o r t s y s t e m s fro m w ithin an d o u ts id e t h e sc h o o l c o n te x t; t h e role o f p e r c e p t i o n s / c h a n g i n g p e rc e p tio n s ; t h e n e e d fo r c o lla b o ra tio n o r t e a m w ork a m o n g individuals a n d g ro u p s within a sc h o o l s y s te m ; t h e e f f e c t s o f belief s y s t e m s a n d e x p e c ta ti o n s on t e c h n o lo g y a d o p tio n ; tim e c o n s t r a i n ts ; a n d te c h n o lo g ic a l e f f e c t s on in stru c tio n . 165 E volution o f E d u c a tio n a l T e c h n o lo g y I m p le m e n ta tio n L e s s o n s le a rn e d a t fo u r d is tin c t p h a s e s o f t h e im p le m e n ta tio n p r o c e s s w ith r e s p e c t t o diffu sio n o f in n o v a tio n s, in s tru c tio n a l p r a c t ic e s , a n d s u s ta in a b ility o f te c h n o lo g ic a l in n o v a tio n s a re p r e s e n t e d in t h e follow ing s e s s io n s . P h a se I: In tro d u c tio n o f T e c h n o lo g y w ith In n o v a to rs ( 1 9 8 9 / 9 0 ) . L e s s o n s le a rn e d a t th is p h a s e o f t h e im p le m e n ta tio n a re d e s c r ib e d a s t h e following. Innovation decisions. T h e f ir s t a d o p tio n o f te c h n o lo g ic a l in n o v a tio n s w a s b a s e d o n t h e p e rso n al decision of o n e t e a c h e r t o w e lc o m e o u t s i d e a g e n t s t o bring a p p lic a tio n s o f te c h n o lo g y in to his c la ss ro o m . In o t h e r w o rd s, t h e first a d o p tio n w a s a m o d e s t " b o tto m - up" s t a r t w hich w a s well publicized within t h e sch o o l. T h e idea of inviting e x te r n a l a g e n t s t o s u p p o r t t h e te c h n o lo g ic a l in n o v a tio n s w a s a f i r s t i m p o r t a n t d e cisio n . S u b s e q u e n tly , t h e fo r m a tio n o f te c h n o lo g y g ro u p , c o n s is tin g o f intern al an d e x te r n a l a g e n t s , t o m a n a g e o r s u p p o r t t h e in n o v a tio n s w a s a s t r a t e g i c plan. T h e decision o f t h e in n o v a to r s t o e m p o w e r t h e s t u d e n t s firs t w a s a m o re s t u d e n t - c e n t e r e d a p p ro a c h . T h e s u c c e s s o f Kendon 5 t h G rade M ultim edia P ro je c t, w hich s t a r t e d on sm all s c a le an d s u p p o r t e d by a few te c h n o lo g y le a d e rs , c o n tr i b u te d t o la t e r sc h o o lw id e a d o p tio n o f te c h n o lo g y . This s u p p o r t s S t a c e y 's ( 1 9 9 2 ) a s s e r ti o n t h a t visions c an die o r fail t o d e v e lo p in t h e first place if t o o m a n y p e o p le a re involved a t t h e beginning o f a n e w p ro g ram . T h e K endon e x p e rie n c e also c o n firm s t h a t o f S e n g e ( 1 9 9 0 ) which s t a t e s t h a t try in g t o g e t e v e r y o n e o n b o a rd in a d v a n c e o f a c tio n c a n n o t work b e c a u s e it d o e s n o t c o n n e c t t o t h e reality o f d y n a m ic co m p lex ity . In s tru c tio n a l s tra te g ie s . T h e kind o f learning s ty le in th is e x p e r i m e n t a l c la s s w a s m o re o f d is c o v e ry o r e x p lo r a to r y sin c e s t u d e n t s d ir e c tly i n t e r a c t e d w ith t h o s e new m u ltim e d ia learning to o ls . T h e role o f t h e t e a c h e r w as, th e r e f o r e , m o re o f c la s s ro o m 166 m a n a g e m e n t . T h e c re a tio n o f a c la s s " n e w s le tte r " th r o u g h s t u d e n t s ' ow n e f f o r t s in d ic a te s t h a t e m p o w e rin g s t u d e n t s th r o u g h s t u d e n t c e n t e r e d a p p ro a c h could b e a s t r a t e g i c plan t o te c h n o lo g y im p le m e n ta tio n in sc h o o ls. H ow ever, t e a c h e r g u id a n c e is alw ay s im p o r t a n t t o m a k e su c h learning h a p p e n . S u s ta in a b ility . T h e issu e s o f lim ited e q u ip m e n t, t e a c h e r 's lack o f e x p e r t i s e in te c h n o lo g y , a n d s t u d e n t - c e n t e r e d a p p ro a c h , lead m e t o c o n c lu d e h e re t h a t t h e su s ta in a b ility o f t h e in n o v a tio n s during th is f ir s t p h a s e w a s a m a jo r p ro b lem . P h a s e II: Early A d o p te rs ( 1 9 9 0 / 9 1 & 1 9 9 1 / 9 2 ) S om e o f t h e le s s o n s le a rn e d a t th is p h a s e a re p r e s e n t e d a s t h e following. D iffusion decisions. T he n e e d fo r s t a f f d e v e lo p m e n t and te c h n ic a l s u p p o r t re q u ire d a n e w a p p ro a c h t o o rg a n iz a tio n a l m a n a g e m e n t su c h a s t h e d e s ig n a tio n o f n e tw o rk m a n a g e r s in t h e sc h o o l in o r d e r t o s p r e a d t h e in n o v atio n s. Tw o individual t e a c h e r s w e re t h e e a rly a d o p t e r s . T h e ir d e c isio n s t o a d o p t t h e in n o v atio n s w e re o n t h e b a sis o f v o lu n ta rism , e n th u s ia s m , belief, a n d p e rs o n a l i n te r e s t. D e s p ite t h e in c re a s e in n u m b e r o f c o m p u t e r s in t h e school fro m 4 t o 11 , it w a s critical a t th is s t a g e t o build t e a c h e r s ' c o n fid e n c e a n d t r u s t a b o u t t h e inno v atio n s. In s tru c tio n a l practices. T h e early te c h n o lo g y a d o p tio n p r o c e s s a t K end on w a s "idea sh a rin g " s t r a t e g y a m o n g p e e rs . T h e early a d o p t e r s p r a c t ic e d c o o p e r a t i v e te a c h in g a n d learning s ty le s . T e a m te a c h i n g a n d sm all g r o u p w riting p r o j e c ts p r a c tic e d by t h e s e tw o t e a c h e r s a n d th e i r s t u d e n t s s t a r t e d t o s h if t t h e "individual" t o " g ro u p " in s tr u c tio n a l p r o c e s s e s in t h e s e c la s s ro o m s . S u s ta in a b ility . Given t h e f a c t t h a t t h e sc h o o l still n e e d e d m o re e q u ip m e n t t o a t t r a c t m o re t e a c h e r s , t h a t t h e e x te r n a l a g e n t s w e re th e p iv o t o f t h e in n o v atio n s, an d t h a t t h e s t u d e n t - c e n t e r e d a p p ro a c h 167 w a s still m a in ta in e d , t h e s u s ta in a b ility o f t h e in n o v a tio n s w a s still q u e s tio n a b le . H ow ever, d e m o n s t r a t i o n o f p e rs o n a l a n d p ro fe s sio n a l i n t e r e s t s , t h e n e w t e c h n o lo g y skills a c q u ire d a s well a s t h e le a d e r s h ip role p lay e d b y t h e s e e arly a d o p t e r s w e re in d ic atio n s of g r e a t e r s u s ta in a b ility o f t h e in n o v a tio n s. P h a s e III: Early M ajority A d o p t e r s ( 1 9 9 2 / 9 3 ) . T h e following a re t h e le s s o n s le a rn e d a t th is p h a s e . D iffusion decisions. T h e p a c e of a d o p tio n p e rc e iv e d in t h e 1 9 9 2 / 9 3 sc h o o l y e a r w a s rela tiv e ly slow. In g e n e ra l, m o s t o f t h e t e a c h e r s in d ic a te d t h a t t h e y did n o t re c e iv e a n y s u b s ta n tia l te c h n o lo g y tra in in g in t h e i r c o lle g e e d u c a tio n . T his lack o f te c h n o lo g y e x p e r ie n c e initially c r e a t e d f e a r s ( p o s e d p ro b le m s ) fo r s o m e t e a c h e r s . T his finding c o n firm s t h a t o f Collins ( 1 9 8 7 ) t h a t sin c e t e a c h e r s ty pically t e a c h a s t h e y w e re t a u g h t , u p g ra d in g t h e te c h n o lo g ic a l skills o f e d u c a t i o n f a c u l ty is an e s s e n t i a l f ir s t s t e p f o r p r e p a r in g te c h n o lo g ic a lly l i t e r a t e e n tr y - le v e l t e a c h e r s . This n e c e s s i t a t e d n e w a p p r o a c h e s t o im p le m e n ta tio n s t r a t e g i e s . S ta f f d e v e l o p m e n t a n d te c h n ic a l s u p p o r t s t r a t e g i e s w e re e m p h a s iz e d . This m o v e t o t e a c h e r - c e n t e r e d a p p ro a c h w a s g r e e t e d w ith m o re t e a c h e r p a rtic ip a tio n in t e c h n o lo g y p r o g r a m s a n d a c tiv itie s. T e a c h e r s b e g a n t o a s s u m e n e w te c h n o lo g y roles in t h e sch ool. For e x a m p le , all m ajo r te c h n o lo g y d e c is io n s w e re t a k e n by t e a c h e r s in s te a d o f t h e te c h n o lo g y g ro u p . T e a c h e r s b e g a n t o c o n s o lid a te id e a s a n d e x p e rtis e , t h u s in d ic atin g t h a t t h e im p le m e n ta tio n p r o c e s s w a s m oving g rad u a lly fro m individual t o sm all g ro u p , a n d t h e n t o large g ro u p a c tiv itie s . In o t h e r w o rd s, K endon t e c h n o lo g y d iffusion p r o c e s s c o n tin u e d t o follow a " b o t to m - u p " a p p ro a c h . in s tru c tio n a l practices. T he f a c t t h a t a s t u d e n t - c e n t e r e d a p p r o a c h w a s still m a in ta in e d b u t w ith m ax im u m t e a c h e r g u id a n c e , b o th d is c o v e ry a n d g u id e d learning w e re v e ry c o m m o n in Kendon c la s s r o o m s . T h e c o m b in a tio n o f t h e s e tw o in s tru c tio n a l p r o c e s s e s 168 s h i f t e d " s t u d e n t - t e c h n o l o g y " in te r a c tiv e p r o c e s s t o " t e a c h e r t e c h n o l o g y - s t u d e n t " i n te r a c t iv e p r o c e s s e s . S u s ta in a b ility . T h e e x te rn a l a g e n t s c o n tin u e d t o initiate and s u p p o r t m a n y c la s s te c h n o lo g y a c tiv itie s a n d t h e s e a c tiv itie s w e re m ainly c e n t e r e d on s t u d e n t s . In addition, no n e w e q u ip m e n t w a s re c e iv e d t h a t s c h o o l y e a r t o e n h a n c e h a n d s -o n a c tiv itie s. All t h e s e f a c t o r s im plied t h a t s u s ta in a b ility o f t h e in n o v a tio n s w e r e still q u e stio n a b le . P h a s e IV: L ate Majority A d o p te r s ( 1 9 9 3 / 9 4 ) . T he le s so n s le a rn e d a t th is p h a s e a re d e s c r ib e d a s t h e following. Schoolwide diffusion. T he 1 9 9 3 / 9 4 schoo l y e a r m a rk e d a t r e m e n d o u s c h a n g e in t h e h isto ry o f Kendon te c h n o lo g y i m p le m e n ta tio n p r o g r a m s o v e r t h e p a s t fo u r y e a r s , p a rticu la rly in e q u ip m e n t, s t a f f d e v e lo p m e n t, in s tru c tio n , a n d g e n e ra l p e r c e p tio n s on t h e d y n a m ic s of t h e school s y s te m . T h e s h a rp in c re a s e in th e n u m b e r o f c o m p u t e r s (i.e., fro m 11 t o 5 1 ) re s u lte d in schoo lw ide a d o p tio n o f c o m p u t e r s in t h e c la s s ro o m s an d t h e c o m p u t e r te a c h in g la b o ra to ry . T h e e m p h a s is on a s t u d e n t - c e n t e r e d w a s s h i f t e d t o a t e a c h e r - c e n t e r e d a p p ro a c h . T h e p a rtic u la r a t t e n t i o n g iven t o ins e r v ic e tra in in g a n d te c h n ic a l a s s i s t a n c e m o t i v a t e d all K endon t e a c h e r s an d s t u d e n t s t o e ffe c tiv e ly u se t h e te c h n o lo g y a s an i n s t r u c t i o n a l to o l. In s tru c tio n a l practices. T h e sc h o o lw id e te c h n o lo g ic a l in n o v a tio n s b r o u g h t n e w in stru c tio n a l c h a lle n g e s t o t e a c h e r s . All K endon t e a c h e r s g o t involved in c o lla b o ra tiv e te a c h in g , th e r e f o r e , o n e -o n - o n e , a n d sm all a n d larg e g r o u p in s tru c tio n a l p r a c t ic e s b e c a m e c o m m o n in K endon c la s s ro o m s . In a d d itio n , t h e tra d itio n a l s t u d e n t c la s s ro o m s e a t w o r k w a s s u p p o r t e d b y p ra c tic a l o r real w orld p ro b le m -so lv in g using c o m p u t e r s . For in s ta n c e , c o m m u n ity b u s in e s s p a r t n e r s b e c a m e m o r e involved in K endo n in stru c tio n a l 169 p ro g ra m s . More specifically, it w a s a m a z in g t o s e e s t u d e n t s in tw o 4 t h g r a d e c la s s r o o m s talking w ith th e i r ban k p a r t n e r s a b o u t banking o p e r a t io n s a s well a s w orking w ith t h e m a s b ank te lle rs a t t h e c o m p u t e r te rm in a ls. In a ddition , t h e s t u d e n t s u s e d t h e c la s s ro o m te l e c o m m u n i c a t io n w o r k s ta t io n s t o s e a r c h f o r in fo rm a tio n fro m t h e main bank. S u s ta in a b ility . T h e sc h o o lw id e a p p lic a tio n s o f c o m p u t e r s in t h e curriculum had m an y h o p e s . For in s ta n c e , t h e " b o tto m - u p " a p p ro a c h a d o p t e d in t h e sch ool, t h e s h ift fro m s t u d e n t - c e n t e r e d t o t e a c h e r - c e n t e r e d a p p ro a c h , and t h e 4 0 c o m p u t e r s a n d n e tw o rk m a n a g e m e n t in -se rv ic e tra in in g o f f e r e d by t h e S cho ol D istrict w e re c le a r e v id e n c e o f s u s ta in a b ility o f t e c h n o lo g y a p p lic a tio n s in t h e curricu lum . H ow ev er, f o r t h e f a c t t h a t u n iv e rs ity c o lla b o r a to r s w e re t h e m a jo r p ro v id e rs o f te c h n ic a l a s s i s t a n c e t o t e a c h e r s and s t u d e n t s , s u s ta in a b ility o f t h e in n o v a tio n s re m a in e d a p o te n tia l p ro b le m until t h e S chool D istric t a s s u m e s g r e a t e r financial re s p o n sib ility fo r t h e s u p p o r t w hich is n e e d e d . W h at t h e P a r tic ip a n ts Sav a b o u t C hang ing P a t te r n s o f T e c h n o lo g y L ea d e rsh ip O v e r t h e p a s t five y e a r s , t h e sch o o l principal, a few Kendon t e a c h e r s , a n d Michigan S t a t e U niv ersity c o lla b o r a to rs w e re cla ssifie d a s t e c h n o lo g y le a d e rs . T h e L ansing School D istrict, Kendon p a r e n t s , a n d c o m m u n ity b u s i n e s s p a r t n e r s w e re c la ss ifie d a s fo llo w e rs. Roles a n d In flu en c es o f T e c h n o lo g y L e a d e rs T h e sc h o o l a d m i n i s t r a t o r (in te rn a l a g e n t ) . T h e p a r t i c i p a n ts in d ic a te d t h a t t h e sc h o o l principal, h a s b e e n v e ry s u p p o rtiv e , c o m m itte d , an d d e d ic a t e d t o g o a ls a n d n e e d s o f te c h n o lo g y in t h e lines o f t e a c h e r s a n d s t u d e n t s . S he h a s a lw ays b e e n a f o re r u n n e r in t h e sc h o o l te c h n o lo g y e f f o r ts . She is a w a re a n d u n d e r s t a n d s t h e im p a c t s o f te c h n o lo g y on p r e s e n t a n d f u t u r e in stru c tio n a l a c tiv itie s. 170 She p r o m o t e s t h e te c h n o lo g y id e a s w ith e m p h a s is on n e e d s . All h e r a c t io n s a re b e in g a c c o m p a n ie d w ith e x a m p le s , m o tiv a tio n s , e n th u s ia s m , c o o p e r a tio n , o p e n n e s s , a n d self- c o n fid e n c e . K endon fa c u lty (in te rn a l a g e n t ) . T h e s t u d y in d ic a te d t h a t t e a c h e r s w e re v e ry r e c e p tiv e t o t h e te c h n o lo g y plan d e s p i t e s o m e p e s s im is tic v iew s m a n i f e s te d in t h e 1 9 8 9 / 9 0 a n d 1 9 9 1 / 9 2 sc h o o l y e a rs . T h e y w o rk e d c o o p e ra tiv e ly , a c c o m m o d a t e d a n d d e d ic a t e d t o t h e sc h o o l-w id e te c h n o lo g y p r o g ra m s during 1 9 9 3 / 9 4 sc h o o l y e ar. P e e r m e n to rin g o r c o lla b o r a tiv e e f f o r t s a s well a s p e rs o n a l and p ro fe s sio n a l i n t e r e s t s h a d b e e n t h e c o r n e r s t o n e t o t e a c h e r s g e n e ra l a d o p tio n o f K endon t e c h n o lo g y im p le m e n ta tio n plan. T e c h n o lo g y m a n a g e r s (in te rn a l a g e n t s ) . T h e d e s ig n a tio n o f tw o t e a c h e r s , by t h e t e a c h e r s t h e m s e lv e s , a s n e tw o rk m a n a g e r s had p o sitiv e i m p a c t s o n t h e i m p le m e n ta tio n p r o c e s s . T h e sp e c ia l in se rv ic e tra in in g w hich t h e y r e c e iv e d fro m t h e S cho ol D istrict, th e i r p e rs o n a l a n d p ro fe s s io n a l c o n s c i o u s n e s s , a n d c o m m i t m e n t s all h a v e c o n tr i b u te d t o s t a f f d e v e l o p m e n t a n d t h e s u b s e q u e n t schoo lwide a d o p tio n o f t h e t e c h n o lo g y im p le m e n ta tio n . D e sp ite t h o s e e f f o r t s , t h e p a r t i c i p a n ts re a liz e d t h a t t h e s e n e tw o rk m a n a g e r s n e e d e d m o re tim e t o w ork o u t c o m p u t e r p ro b lem s. Equally, t h e y n e e d e d m o n e t a r y in c e n tiv e s o r o t h e r c o m p e n s a ti o n fo r t h e se rv ic e s. U niv ersity c o ll a b o r a t o r s ( e x t e r n a l a g e n t s ) . T h e te c h n ic a l e x p e r t is e , se lf a n d p ro f e s s io n a l c o m m i t m e n t s o f Michigan S t a t e U niversity c o lla b o r a to r s a n d m a te ria l in c e n tiv e s fro m PDS a n d MPNE ha d b e e n v e ry in s tr u m e n ta l in g e t t i n g t h e te c h n o lo g y plan in place. H ow ever, K en don t e a c h e r s e x p e c t e d m o re re g u la r v isits o r followu p s o f Michigan S t a t e U n iversity fa c u lty m e m b e r s r e s p o n s ib le fo r t h e v a rio u s PDS p r o je c ts a t Kendon. 171 Roles a n d In flu en c es o f T e c h n o lo g y Followers T h e s c h o o l d is tr ic t ( e x te r n a l a a e n t ) . Regarding t h e t o p a d m i n i s t r a t o r s , t h e s t u d y in d ic a te s t h e School D istric t w a s highly su p p o r tiv e in w o rd s b u t slow in a c tio n s during t h e perio d b e tw e e n 1 9 8 9 / 9 0 a n d 1 9 9 2 / 9 3 sc h o o l y e a rs . How ever, in 1 9 9 3 / 9 4 school y e a r, t h e D is tric t's g r a n t o f 4 0 m ic ro c o m p u te r s an d e n c o u r a g e m e n t t o t e a c h e r s ' e f f o r t s h a d a v e ry p o sitiv e im p a c t on t h e in nov atio n s. T h e p a r tic ip a n ts f e lt t h e D istrict O ffice a n d t h e sc h o o l n e e d t o work m o re c lo sely t o s u s ta in t h e te c h n o lo g ic a l in n o v atio n s a t K endon. K endon p a r e n t s ( e x te r n a l a g e n t s ) B e tw e e n 1 9 8 9 - 9 2 , Kendon p a r e n t s did n o t play a n y sig n ific an t role an d t h a t t h e y did n o t hav e s t r o n g in flu en ce on t h e im p le m e n ta tio n . H ow ever, b e t w e e n 1 9 9 2 / 9 3 an d 9 3 / 9 4 sc h o o l y e a r s , t h o s e w h o s e rv e d on t h e School I m p ro v e m e n t T e a m c o n s tr u c tiv e ly w o rk e d w ith K endon f a c u lty on t h e te c h n o lo g y plan. As t h e y b e c o m e m o re involved w ith te c h n o lo g y p r o g ra m s a n d w ith m o re b ra in s to rm in g fro m t h e s t a f f , t h e y b e g a n t o gain m o re influence on t h e te c h n o lo g y plan. C o m m u n ity b u s in e s s p a r t n e r s ( e x te r n a l a g e n t s ) . T h e financial a n d p e rs o n n e l s u p p o r t s y s t e m s fro m t h e local c re d it union had, t o s o m e e x t e n t , in fluen ced t h e te c h n o lo g y p ro g ra m . T heir s u p p o r t a n d p a rtic ip a tio n in s o m e c la s s r o o m s e n h a n c e d s t u d e n t s ' u n d e r s ta n d in g o f real w orld a p p lic a tio n s o f t h e s u b j e c t - m a t t e r su c h a s m a t h e m a t i c s a p p lic a tio n s in banking. A m o n g t h e le a d e rs , b e tw e e n 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 , t h e s c h o o l principal w a s c la ssifie d a s t h e key te c h n o lo g y lea d er. T h e s t u d y re v e a ls t h a t t h e sc h o o l principal h a s b e e n v e ry s u p p o rtiv e , c o m m itte d , and d e d ic a t e d t o g o a ls an d n e e d s of te c h n o lo g y in t h e lines o f t e a c h e r s a n d s t u d e n t s . She h a s alw ay s b e e n a f o r e r u n n e r in t h e sc h o o l te c h n o lo g y e f f o r ts . S h e is a w a re an d u n d e r s t a n d s t h e im p a c ts o f te c h n o lo g y on p r e s e n t an d fu tu r e in s tr u c tio n a l a c tiv itie s . S h e p r o m o t e s t h e te c h n o lo g y id e a s w ith e m p h a s is on n e e d s . All h e r a c tio n s a re being a c c o m p a n ie d w ith e x a m p le s , m o tiv a tio n s , c o o p e r a t i o n , a n d se lf c o n fid e n c e . 172 Shifting Roles o f L e a d e r s a n d F ollo w ers. Upon t h e d e s ig n a tio n of n e tw o rk m a n a g e r s in 1 9 9 3 / 9 4 sch ool y e a r, t h e k e y te c h n o lo g y le a d e rs h ip role s h if te d fro m t h e sc h o o l principal t o t h e n e tw o rk m a n a g e rs . In a d d itio n , s o m e o f t h e t e a c h e r s a n d u n iv e rs ity c o ll a b o r a t o r s ' in flu e n c e s s h i f t e d t o t h e n e tw o rk m a n a g e rs . In te re stin g ly , n o t only s o m e o f t h e t e a c h e r s ' in flu e n c e s s h if te d t o t h e tw o g r o u p s (i.e., key te c h n o lo g y le a d e rs ), b u t also t h e ov erall beliefs, e x p e c t a t i o n s , a n d in s tr u c tio n a l ro le s c h a n g e d d ire c tio n . T h e p a r t i c i p a n ts ' p e rc e iv e d an in c r e a s e d s h if t o f p o sitiv e in flu en ces fro m t h e p a s t ( 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) t o p r e s e n t ( 1 9 9 3 / 9 4 ) by all g r o u p s w ithin t h e s c h o o l s y s te m , e x c e p t t h e S chool D istrict which s h o w e d d e c r e a s e d influence on t h e te c h n o lo g y im p le m e n ta tio n . This m a y imply t h a t b o th le a d e r s a n d follow ers, w ith t h e e x c e p tio n of L ansing School D istrict, b e g a n t o a s s u m e s h a r e d re s p o n sib ilitie s w hich in flu e n c e d t h e g e n e r a l a d o p ti o n o f te c h n o lo g y in t h e school. Such s h if ts s u p p o r t t h e s t a t e m e n t by Fullan ( 1 9 9 3 ) t h a t t o a c h ie v e c h a n g e in t h e c la ss ro o m , a d m in is tra tiv e ro les a n d resp o n sib ilitie s n e e d t o s h if t a t t h e sch ool, d is tr ic t, a n d s t a t e levels. This kind o f p e e r - m e n to r in g s y s t e m s u p p o r t s t h e a r g u m e n t by Fullan & H a rg re a v e s ( 1 9 9 1 ) t h a t p a r tic ip a to r y o r c o lla b o ra tiv e s ite b a s e d m a n a g e m e n t is t h e a n s w e r t o t e a c h e r s ' a n x ie ty . S uch in-h ouse s u p p o r t s y s t e m s also s u p p o r t s t h e view o f W enid a n d M a tth e w s ( 1 9 8 3 ) t h a t if te c h n o lo g y is t o work, it m u s t b e s u p p o r t e d by all p e rs o n n e l w ithin t h e sc h o o l s y s t e m . C h a r a c te r is ti c s sp e c ific t o K endon te c h n o lo g y le a d e r s h ip role. T h e m a jo r c h a r a c t e r i s t i c s o f t h e le a d e r s id e n tifie d a s high w e re g r o u p a s s i s t a n c e , p e rs o n a l a s s i s t a n c e , m o tiv a tio n a l s t r a t e g i e s , and rich id e a s f o r e r u n n e r s w ith s t r o n g c o m m u n ic a tio n skills. M onitoring s t r a t e g i e s a n d t h e role o f s o m e le a d e rs a s f r o n t - r u n n e r s w e re id en tifie d a s low a m o n g t h e lea d ers. In a d d itio n t o t h o s e high and low a t t r i b u t e s , t h e p a r t i c i p a n ts n o t e d t h a t t h e le a d e r s s h o w e d c o n fid e n c e , e n th u s ia s m , e n c o u r a g e m e n t , hard work, o p e n m in d e d n e s s , and c o m m i tm e n t . 173 The participants n o te d t h a t th e technology leaders e x p ec te d m o r e t im e a n d e q u i p m e n t for t e a c h e r s t o learn a n d m a s t e r t h e t e c h n o l o g y in o r d e r t o e f f e c t i v e l y use t h e t e c h n o l o g y t o e n h a n c e t e a c h i n g a n d learning in t h e c la ss ro o m . Again, t h e l e a d e r s e x p e c t e d Kendon t e a c h e r s ’ t e a m w o r k o r c o - t e a c h i n g t o b e a m o d e l for t e c h n o l o g i c a l i n n o v a t i o n s within sc h o o l s . T h e s t u d y indic ated t h a t m o r e pe o p le g o t involved a t d e v e l o p m e n t , i m p l e m e n ta t io n , a n d e v a l u a t i o n s t a g e s in t h e 1 9 9 3 / 9 4 sc h o o l y e a r , t h u s a u g m e n t i n g t h e s h a r e d responsibilitie s a m o n g t e c h n o l o g y l e a d e r s a n d followers. This w a s c o n s i s t e n t with t h e p e r c e i v e d s h a r e d i nflue nce s o f t e c h n o l o g y l e a d e r s a n d followers. The d y n a m i c s o f Kendon le a d e r s h ip role c o n fir m s t h e c o n d it i o n s of d yn a m ic c o m p le x ity by S e r g e ( 1 9 9 0 ) t h a t o n e n e e d s a g o o d deal of r e f l e c t iv e e x p e r i e n c e b e f o r e o n e c a n f o r m plausible vision; a n d t h a t s h a r e d vision, which is e s s e n t i a l f o r s u c c e s s o f c h a n g e , m u s t e v o lv e t h r o u g h t h e d y n a m i c i n te r a c t io n o f o r g a n i z a t i o n a l m e m b e r s and leaders. W h a t t h e P a r t ic ip a n t s Sav a b o u t Changing P e r c e p t i o n s of E d u ca tio n a l T e c h n o l o g y T h e e x t e n t t o which t h e p a r t i c i p a n t s p e r c e i v e d Kendon t e a c h e r s ' beliefs, e x p e c t a t i o n s , a d o p t i o n o f t e c h n o l o g y , a n d t h e i m p a c t s o f t e c h n o l o g y o n in s t r u c t i o n a re d i s c u s s e d in t h e following sessions. P e r c e i v e d T e a c h e r s ' Beliefs T h e p a r t i c i p a n t s p e r c e p t i o n s o f Ken do n t e a c h e r s ' beliefs s h i f t e d t h e i r l o c a ti o n s in t h e p a s t ( 1 9 8 9 / 9 0 - 1 9 9 3 / 9 4 ) t o relatively high lo c a ti o n s in t h e 1 9 9 3 / 9 4 sc h oo l y e ar. T h e y p e r c e i v e d t h a t t e a c h e r s ' beliefs in t e c h n o l o g y m o v e d t o a new d irectio n in 1 9 9 3 / 9 4 sc h o o l y e a r a n d t h is highly a f f e c t e d t h e i m p l e m e n t a t i o n p r o c e s s . A c c o r d in g t o t h e m , t e a c h e r s ' beliefs in te c h n o lo g i c a l in n o v a t i o n s w e r e principally b a s e d o n t h e i r prior k n o w l e d g e , e x p e r i e n c e with t h e t e c h n o l o g y , a n d p e r s o n a l c o m m i t m e n t s . T e a c h e r s b e lieve d t h a t 174 t e c h n o l o g y would b e helpful if it is u s e d t o rein fo rce b u t n o t t o replace traditional instruction. Perceived T e a c h e rs ' Expectations T h e p a r t i c i p a n t s ' p e r c e p t i o n s o f t e a c h e r s e x p e c t a t i o n s of m o r e t e c h n i c a l s u p p o r t , in servic e t e c h n o l o g y train in g p r o g r a m s b e f o r e e f f e c t i v e l y i n t e g r a t i n g t h e s e m o d e r n i n s t r u c t i o n a l t o o l s into t h e curriculum, a n d m o r e t e a m work during t h e i m p l e m e n t a t i o n p r o c e s s s h i f t e d f r o m t h e i r loca tio ns in t h e p a s t ( 1 9 8 9 / 9 0 - 1 9 9 2 / 9 3 ) in a p p r o x i m a t e l y t h e s a m e d i r e c ti o n t o t h e i r l o c a ti o n s in t h e 1 9 9 3 / 9 4 sc h oo l y e a r . T h e p a r t i c i p a n ts ' p e r c e i v e d t h a t t e a c h e r s e x p e c t e d m o r e t e a m work. This finding s u p p o r t s t h e a r g u m e n t by Fullan & H a r g r e a v e s ( 1 9 9 1 ) t h a t p a r t i c i p a t o r y o r c o l l a b o r a t i v e s ite b a s e d m a n a g e m e n t is t h e a n s w e r t o t e a c h e r s ' an x ie ty . Such in-house s u p p o r t s y s t e m s also s u p p o r t s t h e view o f Wenid a n d M a t t h e w s ( 1 9 8 3 ) t h a t if t e c h n o l o g y is t o work, it m u s t be s u p p o r t e d by all p e r s o n n e l within t h e sc h o o l s y s t e m . P r e s e r v ic e a n d inserv ic e t e c h n o l o g y training, t e c h n i c a l s u p p o r t s e r v i c e s , a n d t i m e f o r t e c h n o l o g y a c t iv i t ie s w e r e s o m e o f t h e o t h e r p e r c e i v e d e x p e c t a t i o n s . T h e s e i s s u e s con firm t h e OTA ( 1 9 8 8 ) findings t h a t , s o m e ba rrie rs t o g r e a t e r u s e o f t e c h n o l o g y in o u r s c h o o l s a re mainly a s s o c i a t e d w ith lack o f e q u i p m e n t , i n a d e q u a t e o r i n a p p r o p r i a t e training, a n d t e a c h e r s ' a n x ie ty a b o u t new t e c h n o l o g y . O ne i m p o r t a n t o b s e r v a t i o n w a s t i m e f a c t o r . O v e r t h e p a s t five y e a r s , t i m e c o n s t r a i n t s o r lim ita tio ns r e m a i n e d u n c h a n g e d . T im e t o learn a n d m a s t e r t h e s e n e w t e a c h i n g t o o ls h a s a lw ays b e e n a m a j o r c o n c e r n of t h e t e a c h e r s . S o m e t e a c h e r s e x p e c t e d a sc h oo l policy t h a t would s t i p u l a t e t h e a s s e s s m e n t o f o r g a n i z a t i o n a l c u l t u r e o f t h e sc h o o l an d t h e i m p a c t s o f t e c h n o l o g y on instruction. T e a c h e r s ' A d o p t i o n of T e c h n o lo g y T h e p a r t i c i p a n t s ' opinio ns a b o u t t h e e x t e n t t o which curriculum called fo r t h e u s e of t e c h n o l o g y , t h e e x t e n t t o which t e a c h e r s ap p lied t e c h n o l o g y in t h e c urriculu m a n d in d i f f e r e n t 175 c o n t e n t a r e a s , a n d how t e a c h e r s f e l t c o m f o r t a b l e using t e c h n o l o g y s h i f t e d in t h e p a s t t o o n e direc tion in 1 9 9 3 / 9 4 sc hool y e ar. The p a r t i c i p a n t s s t a t e d t h a t t h e p a c e a t which t e a c h e r s a d o p t e d t h e t e c h n o l o g y w a s grad u a l o r slow b u t t h a t g a v e t h e m e n o u g h t im e t o learn a b o u t t h e t e c h n o lo g y . T h e s t u d y r e v e a le d t h a t Kendon t e a c h e r s in g e n e r a l f o u n d it difficult initially t o a d j u s t t o t h e t e c h n o l o g y . This w a s mainly d u e t o lack o f self c o n f i d e n c e , skills, a n d k now ledge. D e sp ite t h e g e n e r a l i m p r o v e m e n t o f t e a c h e r s ' c o m p u t e r c o m p e t e n c y in t h e 1 9 9 3 / 9 4 sc hool y e a r , t h e r e is still m o r e r o o m for i m p r o v e m e n t in o r d e r t o e f f e c t i v e l y i n t e g r a t e t h e t e c h n o l o g y in t h e curriculum . I m p a c t s o f T e c h n o l o g y o n I n stru ctio n T h e p a r t i c i p a n t s ' p e r c e p t i o n s o f t e c h n o lo g i c a l i n n o v a t i o n s a nd quality o f in str u c tio n c h a n g e d gradua lly e a c h y e a r , f r o m 1 9 8 9 / 9 0 t o 1 9 9 2 / 9 3 sc h o o l y e a r s . T h e s e p e r c e p t i o n s s h i f t e d s h a r p ly in t h e 1 9 9 3 / 9 4 s c h o o l y e a r . T h e p a r t i c i p a n t s a ls o f e l t in s t r u c t i o n would b e highly a f f e c t e d if t h e n u m b e r o f t h e c o m p u t e r s in t h e sc h o o l a re i n c r e a s e d o r d e c r e a s e d . In g e n e r a l all t h e p a r t i c i p a n t s w e r e o p t im i s t ic t h a t doubling t h e n u m b e r o f c o m p u t e r s would help t e a c h e r s t o a c c o m m o d a t e b o t h individual a n d g r o u p i nstructio n. Ke ndon T ec h n o lo g y as a Model T h e p a r t i c i p a n t s ' p e r c e p t i o n s o f t e c h n o l o g y a s a m odel, f ro m 1 9 8 9 / 9 0 t h r o u g h 1 9 9 3 / 9 4 sc h oo l y e a r s , s h i f t e d in t h e d i r e c ti o n s of t h e kind o f t e c h n o lo g ic a l c h a n g e s p e r c e i v e d in t h e s a m e sc hool y e a r s . T he s t u d y indic ated t h a t , during t h e 1 9 8 9 / 9 0 a nd 1 9 9 2 / 9 3 sc h o ol y e a r s , Kendon t e c h n o l o g y could n o t be c o n s i d e r e d a s "Model" for t h e f a c t t h a t t h e sc h o o l w a s n o t able t o m o v e t h e t e c h n o l o g y plan a h e a d f a s t e n o u g h a n d also t h e c o o p e r a t i o n a m o n g t h e School District, Michigan S t a t e University, a n d K e n do n f a c u l t y w a s v e ry w e ak. However, in t h e 1 9 9 3 / 9 4 sc h oo l y e a r , all t h e p a r t i c i p a n t s n o t e d t h a t c e r t a i n a s p e c t s o f Kendon t e c h n o l o g y p r o g r a m s could be d i s s e m i n a t e d a s m o d e l s u c h a s t e a m t e a c h i n g , te c h n ic a l s u p p o r t 176 s y s t e m s f r o m within t h e sc hool (i.e., n e t w o r k m a n a g e r s ) , a nd c o m p u t e r t e a c h i n g l a b o r a t o r y facility, a plac e w h e r e b o t h s t u d e n t s and te a c h e r s receive im m ediate a ssista n ce from knowledgeable s u p p o rt persons. W h a t I L e a r n e d f r o m t h e C o m p u t e r T ea ch in g L a b o r a t o r y . During t h e c o m p u t e r l a b o r a t o r y s e s s i o n s fo u r sig nific an t e v e n t s d r e w m y a t t e n t i o n t h a t w e r e closely o b s e r v e d fo r a period of six m o n t h s . T h e y were: Modes o f Learning, T e a c h e r L a b o r a to r y P r e p a r a t io n , T ec h nic al M a t te r s , a n d M a n a g e m e n t p r o b le m s. Regarding m o d e s o f learning, individual, c o o p e r a t i v e , t e a c h e r gu ided , a n d s t u d e n t c o n tr o l learning p r o c e s s e s w e r e c o m m o n . S t u d e n t s in t h e u p p e r g r a d e s (i.e., 4 t h a n d 5 t h ) w o r k e d m o r e i n d e p e n d e n t l y t h a n t h e r e s t . T h e s e s t u d e n t s h a d c o n tr o l o f t h e i r learning. B o th individual a n d c o o p e r a t i v e learnin g skills w e r e highly c o m m o n with 2 n d a n d 3 r d g r a d e s t u d e n t s . T h e skilled s t u d e n t s finished t h e i r a s s i g n m e n t s in s h o r t pe riod o f t im e a n d t h e n h e lp e d o t h e r s t u d e n t s a s p e e r c o m p u t e r a s s i s t a n t s . T h e unskilled c o m p u t e r u s e r s a lw a y s p r e f e r r e d working in small g r o u p s o f t w o o r t h r e e . T h e low er g r a d e s t u d e n t s (i.e., 1 s t a n d K in d e rg a r te n ) e n j o y e d working in g r o u p s e sp ec ially with m u ltim e dia p r o g r a m (Kid Works 2). T h e s e lower g r a d e s t u d e n t s n e e d e d m o r e g u id ed in str u c tio n f r o m t h e te a c h e r or c o m p u te r assistants. These s tu d e n ts were more disciplined in t h e l a b o r a t o r y t h a n t h e i r s e n i o r s in o t h e r c l a s s e s . T h e m a j o r discipline p r o b l e m s w e r e f o u n d a m o n g t h e 2 n d a n d 3rd g r a d e classes. S o m e novice t e c h n o l o g y t e a c h e r s o f t e n b e c a m e f r u s t r a t e d d u e t o m is u s e o f c e r t a i n c o m p u t e r f u n c t i o n s o r c o m m a n d s . With a s e n s e o f e n c o u r a g e m e n t t o t h o s e t e a c h e r s , t h e principal f r e q u e n t l y c a m e t o w ork with t h e m in t h e l a b o r a to r y a s w a y o f d isc o v er in g new t h i n g s t o g e t h e r a b o u t t h e s e instru ctio n al tools . S o m e t e a c h e r s p r e f e r r e d d i s c u s s i n g t h e i r t e c h n o l o g y n e e d s d i r e c tl y with t h e n e t w o r k m a n a g e r s o r o t h e r t e a c h e r s i n s t e a d o f Michigan S t a t e University t e c h n o l o g y s u p p o r t p e r s o n s . In g e n e r a l s o f t w a r e a n d 177 h a r d w a r e w e r e o f less p r o b l e m a t i c . How ever, in su fficien t l a b o r a t o r y tim e a llo catio n w a s a m a jo r c o n c e r n o f t h e t e a c h e r s . In ge n eral, t e a c h e r s a n d s t u d e n t s ' l a b o r a t o r y a t t i t u d e s w e r e q u i t e positive, d e s p i t e m in o r f r u s t r a t i o n s a n d c o n c e r n s . R e c o m m e n d a t i o n s fo r E d u c a tio n a l P r a c t i c e L e s s o n s l e a r n e d f r o m t h is s t u d y , in addition t o m y e d u c a ti o n a l t e c h n o l o g y e x p e r i e n c e s in t h e United S t a t e s , e sp ec ially a t Michigan S t a t e University a n d Kendon E le m e n t a r y PDS, Audio Visual C e n t e r of University o f S o r b o n n e , Paris a n d p r o f e s s i o n a l e x p e r i e n c e in C o t e d'Ivoire, Africa lead m e t o m a k e t h e following c o n c l u s i o n s a n d recom m endations. 1. Teacher and studen t empowerment. Co nsiderin g t h e r e la tiv e slow p a c e o f d iffusion o f Kendon t e c h n o l o g i c a l in novations, a n y sc h o o l s y s t e m planning t o i n t e g r a t e t e c h n o l o g y in t h e curriculum n e e d s t o c o n s i d e r t h e a d o p ti o n o f s t u d e n t - c e n t e r e d a n d t e a c h e r c e n t e r e d a p p r o a c h e s t o t h e i m p l e m e n t a t i o n p r o c e s s . Empowering b o t h s t u d e n t s a n d t e a c h e r s would n o t only a c c e l e r a t e t h e r a t e of a d o p t i o n b u t m a y likely e n c o u r a g e t h e c o m b i n a t i o n o f d i s c o v e r y and guided instructional practices. 2. System dynamics based on shared vision. For an y e f f e c t i v e sc h o o l a n d c o lle g e t e c h n o l o g y i m p l e m e n t a t i o n , s h a r e d v i s i o n , p articu larly a m o n g s i t e - b a s e d p a r t i c i p a n ts , n e e d t o b e e m p h a s i z e d t o e n s u r e s t r o n g in te rnal d y n a m i c s within t h e sc ho o l s y s t e m . Again, a s t e c h n o l o g y is n o t s e l f - i m p le m e n t i n g a n d also continues t o change, educational technology planners or pro p o n en ts n e e d t o solicit t h e m u t u a l c o ll a b o r a t io n o f e x t e r n a l se r v ic e p r o v i d e r s s u c h a s un iv ersity a n d c o m m u n i t y p a r t n e r s , sc h o ol p a r e n t s , a n d s c h o o l d i s t r ic t s . Su c h alliance a n d a d m i n i s t r a t i v e res p o nsib ilitie s n e e d t o b e built o n s h a r e d vision a n d e q u a l decision making p o w e r s . T o o m u ch c o n tr o l f r o m within a n d o u t s i d e t h e sc hool 178 s y s t e m t e n d s t o c a u s e t e a c h e r s ' ( e n d - u s e r s ) r e s i s t a n c e t o a d o p ti o n a n d / o r slow s d o w n t h e i m p l e m e n t a t i o n p r o c e s s . 3. Professional developm ent strategies. Many t e a c h e r s c u r r e n t l y lack t h e n e c e s s a r y skills t o e f f e c t i v e l y a p p ly t e c h n o l o g y in c l a s s r o o m s a n d t h e c o m p e t i n g d e m a n d s on t i m e m a k e it difficult for t e a c h e r s t o m a s t e r t h e t e c h n o l o g y fo r c l a s s r o o m a p plicatio ns. D e s p i t e t h e r e a llo c atio n t i m e being p r a c t i c e d in s o m e sc hools, pa rticularly PDSs, t o h e lp t e a c h e r s i m pro ve t h e i r t e c h n o l o g y c o m p e t e n c y , w e e x p e r i e n c e t h a t t h e r e is still r o o m f o r t e a c h e r s t o m a s t e r t h e t o o l s f o r e f f e c t i v e a n d e f f i c i e n t i m p l e m e n t a t i o n in t h e c l a s s r o o m s . It is, t h e r e f o r e , s u g g e s t e d t h a t School I m p r o v e m e n t T e a m , School District, S t a t e , a n d National E du ca tion policy m a k e r s a s well a s sc h o o l b u s i n e s s p a r t n e r s n e e d t o provide o p p o r t u n i t i e s f o r t e a c h e r s t o p a r t i c i p a t e in t e c h n o l o g y w o r k s h o p s a n d S u m m e r T e c h n o lo g y P ro g ra m s. Su c h training should be a c c o m p a n i e d by m o n e t a r y a n d / o r o t h e r r e l a t e d in ce n tive s. Again, c o n s i d e r i n g t h e relative i m p o r t a n c e o f t h is t e c h n o l o g y in o u r e d u c a t i o n a l s y s t e m , it is s u g g e s t e d t h a t c o m p u t e r c o m p e t e n c y c o u r s e s n e e d t o be i n t r o d u c e d a s p a r t o f t h e "Core C o u r se s" in all e d u c a t i o n a l institutions t h a t p rep are s tu d e n ts for future classroom s. 4. Building p o te n tia l trust. Schools using or a t t e m p t i n g t o i n t r o d u c e t e c h n o l o g y n e e d t o c o n s i d e r s o m e sp ecific a s p e c t s of Ken d on t e c h n o l o g y l e a d e r s h i p roles, particularly f o r p e d a g o g i c a l a n d o r g a n i z a t i o n a l m a n a g e m e n t s t r a t e g i e s . T h e s e include h a r d work, o p e n - m i n d e d n e s s , c o m m i t m e n t , rich id ea s, p e r s o n a l a s s i s t a n c e , g r o u p a s s i s t a n c e , p r o f e s s i o n a l a n d self c o n s c i o u s n e s s , c o n f i d e n c e , e n t h u s i a s m , s t r o n g c o m m u n i c a t i o n skills, a n d a c t i o n s a c c o m p a n i e d by e x a m p l e s a n d e n c o u r a g e m e n t , a n d m o tiv a tio n a l s t r a t e g i e s . 5. Sustainability o f technological innovations. Over t h e p a s t five y e a r s m aj o r it y o f Ken do n t e a c h e r s c o n t i n u e t o r e c e i v e t e c h n ic a l s u p p o r t f r o m Michigan S t a t e University. T h e f e a r t h a t t h e d e p a r t u r e 179 o r w i t h d r a w a l o f Michigan S t a t e University s e r v i c e s m a y likely b r e a k d o w n t h e te c h n o lo g i c a l i n no v atio n s s u g g e s t s t h a t m o r e t e a c h e r s n e e d t o be t r a i n e d t o a s s u m e tec h n ic al roles. For s u s ta i n a b i l it y of t h e i nn o vatio ns, t h e sc hool s y s t e m n e e d t o e n s u r e t h a t t e c h n ic a l a n d p e d a g o g i c a l in novations a d v a n c e t o g e t h e r s o a s t o e m p o w e r all c l a s s r o o m t e a c h e r s t o t a k e t o t a l c o n t r o l o f t h e technological innovations. S u g gestions for Further Research 1. Each c l a s s r o o m a t Kendon has t w o c o m p u t e r s in addition t o t h e c o m p u t e r t e a c h i n g l abo ra to ry . A f t e r o n e y e a r o f schoolwide a d o p t i o n of t e c h n o lo g y , t h e r e is a n e e d t o c o n d u c t a for m al e x p e r i m e n t a l o r q ua si e x p e r i m e n t a l s t u d i e s t o m e a s u r e t h e kinds of i m p a c t s t h a t t h e t e c h n o l o g y h a s on in stru ctio n in t e r m s e f f e c t i v e n e s s , e ffic ie n cy , a n d a p p e a l. 2. All Kend o n p a r e n t s a n d C o m m u n i t y b u s i n e s s p a r t n e r s h a v e e m b r a c e d t h e schoolw ide t e c h n o l o g y p r o g r a m s. W h a t w e d o n o t know a t Kendon is t h e e x t e n t t o which t h e s e in stru ctio nal t o o ls m a y p r o m o t e in a n d o u t o f sc ho o l learning. Two s t u d i e s could b e c o n d u c t e d in t h is regard. a. Kendon P a r e n t - T e a c h e r - S t u d e n t C o m p u t e r Club n e e d t o be formally l a u n c h e d s o a s t o prov ide o p p o r t u n i t i e s f o r p a r e n t s t o work with t h e i r children in t h e school. My a s s u m p t i o n is t h a t , using t e c h n o l o g y t o e n g a g e p a r e n t s in t h e i r child ren 's t y p ic al sc hool i n s t r u c t i o n a l p r o j e c t s w o u ld p e r m i t e d u c a t i o n a l r e s e a r c h e r s t o m e a s u r e t h e e x t e n t t o which s u c h instru ctio n al p r a c t i c e would e n h a n c e o r m o t i v a t e s t u d e n t s ' "in a n d o u t " o f sc hool learning. b. A n o t h e r s t u d y could be c o n d u c t e d t o m e a s u r e t h e e x t e n t t o which t h e a p p lic a tio n s o f t e c h n o l o g y in p r o j e c t s s u c h a s KendonCASE C r e d it Union P a r t n e r s h i p could c o n t r i b u t e t o s t u d e n t s ' u n d e r s t a n d i n g o f real world p r o b l e m solving. In c o n n e c t i o n with th is inquiry, it would b e i m p o r t a n t t o m e a s u r e t h e e f f e c t s o f s t u d e n t t e c h n o l o o v ( d i s c o v e r y ) a n d t e a c h e r - t e c h n o l o g y - s t u d e n t (g uided) in terac tiv e p r o c e s s e s on instruction. 180 T h e f i r s t a d o p t i o n o f tec h n o lo g i c a l in n o v a t i o n s w a s b a s e d on t h e p e r s o n a l decision, v o l u n te e r i s m , a n d e n t h u s i a s m , i.e., t h e first a d o p t i o n w a s a m o d e s t " b o t t o m - u p " s t a r t which w a s well publicized within t h e s c h o o l . _ T h e e arly t e c h n o l o g y a d o p t i o n p r o c e s s a t Kendon w a s "idea sh a ring " s t r a t e g y a m o n g p e e r s . T e a m t e a c h i n g a n d small g r o u p writing p r o j e c t s p r a c t i c e d by t h e early a d o p t e r s s t a r t e d t o s h i f t t h e "individual" t o " g r o u p " instructio n al p r o c e s s e s in s o m e classro om s. T h e p a c e o f t e a c h e r s ' a d o p t i o n of te c h n o lo g i c a l in no v ation s w a s v e ry slow d u e t o limited e q u i p m e n t , t e a c h e r ' s lack of e x p e r t i s e in t e c h n o l o g y , a n d s t u d e n t - c e n t e r e d a p p r o a c h t o t h e i m p l e m e n t a t i o n p r o c e s s . T h e s u s ta i n a b i l it y o f t h e in n o v a t i o n s during t h is f i r s t p h a s e w a s a m a j o r p rob lem . E m p h asis p l a c e d on s t a f f d e v e l o p m e n t a n d t e c h n ic a l s u p p o r t stra te g ie s, th e shift from s tu d e n t- c e n te r e d to te a c h e r - c e n te r e d a p p r o a c h , a n d t h e 4 0 c o m p u t e r s a nd n e tw o rk m a n a g e m e n t in-service t rain in g o f f e r e d b y t h e School District during 1 9 9 3 / 9 4 sc h o ol y e a r w e r e g r e e t e d with m o r e t e a c h e r p a rtic ip a tio n in t e c h n o l o g y p r o g r a m s a n d a ctiv itie s. This m a s s p a rtic ip a tio n a n d t h e " b o t t o m up" a p p r o a c h a d o p t e d in t h e sc ho o l w e r e c le a r e v i d e n c e o f s u s t a i n a b i l i t y o f t e c h n o l o g y a p p li c a t i o n s in t h e curriculum. APPEND ICES APPENDIX A SELF-ADMINISTERED SURVEY & STRUCTURED INTERVIEW (PARENT & BUSINESS QUESTIONNAIRE) A. S ystem V e r y High H igh M oderate Low Very Low None Influence (VH) (H) (M) (L) (VL) (N) = = = = = = & L eadership 5 4 3 2 1 0 Q u e s t i o n 1: Over t h e fo u r sc h oo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , w h a t did you s e e a s t h e d e g r e e o f i n f l u e n c e o f t h e following individuals a n d g r o u p o f individuals on Ken do n t e c h n o l o g y p r o g r a m s ? VH M H L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) i. Lansing S c h o o l District ii. Uni versity T e c h n o l o g y Personnel iii. P a r t n e r s h i p ( B u s i n e s s ) iv. P a r e n t s v. Principal vi. School N e t w o r k M a n a g e r vi. T e a c h e r s 5 5 4 4 3 3 2 2 1 1 0 0 5 5 5 5 5 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1 1 1 0 0 0 0 0 181 182 Please, on t h e n e x t p a g e explain e a c h o f y o u r a n s w e r s in m o r e detail. i. ii. iii. iv. v. vi. vii. Lansin g School District: U n iv e rsity T e c h n o l o g y P e r s o n n e l Partnersh ip (Business) P arents P rincipal School N e tw o r k M a n a g e r s Teachers Q uestion 2 During th is c u r r e n t y e a r ( 1 9 9 3 - 1 9 9 4 ) , w h a t d o y ou s e e a s t h e d e g r e e o f i n f l u e n c e o f t h e following individuals a n d g r o u p of individuals o n Ken d on t e c h n o l o g y p r o g r a m s ? M VL VH H L 1 5 4 3 2 (Pleas e, c h e c k o n e only) i. Lan sin g S chool District ii. University T e c h n o l o g y Personnel iii. P a r t n e r s h i p ( B u s i n e s s ) iv. P a r e n t s v. Principal vi. School N e tw o rk M a n ag e r vii. T e a c h e r s 5 5 4 4 3 3 2 2 1 1 0 0 5 5 5 5 5 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1 1 1 0 0 P le a s e , e xp la in e a c h o f y o u r a n s w e r s in m o r e detail. 1. ii. iii. iv. V. vi. vii. N 0 L an sin g S c ho o l District: U niv e rs ity T e c h n o l o g y P e r s o n n e l P artnership (Business) P arents Principal Scho ol N e t w o r k M a n a g e r s T eachers 0 0 183 B. Personal Role & Curriculum Dem ands Q u e s t i o n 3. O ver t h e fo u r sc h o ol y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you play a r o l e in Kendon t e c h n o l o g y p r o g r a m s during the: VH H M L VL 5 4 3 2 1 (Pleas e, c h e c k o n e only) i. Planning s t a g e ii. D e v e l o p m e n t s t a g e iii. I m p l e m e n t a t i o n s t a g e iv. Evaluation s t a g e 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 N 0 0 0 0 0 P le as e, expla in e a c h o f v o u r a n s w e r s in m o r e detail. i. ii. iii. iv. Planning s t a g e Developm ent sta g e Im plem entation s ta g e E v alu atio n s t a g e Q u e s t i o n 4. During t h is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you play a r o l e in Kendon t e c h n o l o g y program s: i. Planning s t a g e ii. D e v e l o p m e n t s t a g e iii. I m p l e m e n t a t i o n s t a g e iv. Evaluation s t a g e VH H M L VL 1 5 4 3 2 (Please, c h e c k o n e only) N 0 5 5 5 5 0 0 0 0 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 184 P le as e, expla in e a c h of y o u r a n s w e r s in m o r e detail. i. ii. iii. iv. Planning s t a g e Developm ent sta g e Im plem entation s ta g e E v aluatio n s t a g e Q u e s t i o n 5. Over t h e fo u r sc ho o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s ' b e l i e f s a b o u t t e c h n o l o g y a f f e c t t e c h n o l o g y i m p l e m e n t a t i o n in t h e c l a s s r o o m ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P le as e, explain s o m e sp e c if ic b e lie f s in m o r e de ta il. Question 6 During t h is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s ' b e l i e f s a b o u t t e c h n o l o g y a f f e c t t e c h n o l o g y i m p l e m e n t a t i o n in t h e c l a s s r o o m a n d in t h e c o m p u t e r l a b o r a t o r y ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P lease, explain s o m e sp e cific beliefs in m o r e d e ta il. Q u e s t i o n 7. O ve r t h e f o u r sc ho ol y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t h e sc h oo l c u r r i c u l u m call fo r t h e u s e o f c o m p u t e r s ? VH H M L VL 5 4 3 2 1 (Please, c h e c k o n e only) Please, explain your answer in more detail. N 0 185 Q u e s t i o n 8. During th is sc h o ol y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o e s t h e sc h o o l c u r r i c u l u m call fo r t h e u s e o f c o m p u t e r s ? VH H M L VL 5 4 3 2 1 (Please, c h e c k o n e only) N 0 Ple ase, explain y o u r a n s w e r in m o r e de ta il. C. C onstraints, in cen tiv es & E xpectatio n s Q u e s t i o n 9. Over t h e fo u r sc h o ol y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s e x p e c t t e c h n o l o g i c a l s u p p o r t o f t h e i r ow n uses of com puters? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Please, explain t h e kind o f e x p e c t a t i o n s in m o r e detail. Q u e s t i o n 10. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s e x p e c t t e c h n o l o g i c a l s u p p o r t o f t h e i r ow n u s e s of c o m p u t e r s ? VH H M L VL 5 4 3 2 1 (Pleas e, c h e c k o n e only) P lease, explain t h e kind o f e x p e c t a t i o n s in m o r e detail. N 0 186 Q u e stio n 11. O ve r t h e f o u r sc h oo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s p e r c e i v e p o s i t i v e i n f l u e n c e s ( i n c e n ti v e s ) o n Kendon technology im plem entation? VH H M L VL N 5 4 3 2 1 0 (Please, c hec k o n e only) Ple ase, explain w h a t t h e in f lu e n c e s w e r e in m o r e detail. Q u e s t i o n 12. O ve r t h e f o u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s p e r c e i v e n e g a t i v e i n f l u e n c e s ( c o n s t r a i n t s ) on Kendon technology im plem entation? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Ple ase, explain w h a t t h e in f lu e n c e s w e r e in m o r e detail. Q u e s t i o n 13 During t h is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s p e r c e i v e p o s i t i v e i n f l u e n c e s ( i n c e n t i v e s ) on Kendon t e c h n o lo g y im plem entation? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Ple ase, explain w h a t t h e in f lu e n c e s a re in m o r e deta il. 187 Q u e s t i o n 14 During t h is sc ho o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s p e r c e i v e n e g a t i v e i n f l u e n c e s ( c o n s t r a i n t s ) on Kendon te c h n o lo g y im plem entation? VH H M L VL N 5 4 3 2 1 0 ( Please, c h e c k o n e only) Please, explain w h a t t h e i nflue nce s a re in m o r e detail. D. P reserv ice & Inservice T ech n o lo g y T raining Q u e stio n 1 5. Over t h e f o u r sc hool y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s ' p r e s e r v i c e t r a i n i n g in t e c h n o l o g y , if a ny, a f f e c t t h e i r tech n o lo g y uses for instruction? VH H N L VL 5 4 3 2 1 (Pleas e, c h e c k o n e only) Nl 0 P le as e, explain y o u r a n s w e r in m o r e de ta il. Q u e s t i o n 16. During t h is sc ho o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t is t e a c h e r s ' p r e s e r v i c e t r a i n i n g in t e c h n o l o g y , if any, a f f e c t i n g t h e i r tec h n o lo g y u se s for instruction? VH H N L VL Nl 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Please, explain your answer in more detail. 188 Q u e stio n 17. Over t h e f o u r sc ho o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s ' i n s e r v i c e t r a i n i n g in te c h n o lo g y , if any, a f f e c t t h e i r tech n o lo g y u se s for instruction? VH H N L VL Nl 5 4 3 2 1 0 (Please, c hec k o n e only) Please, explain y o u r a n s w e r in m o r e deta il. Q u e s t i o n 1 8. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t is t e a c h e r s ' in serv ice t r a i n i n g in t e c h n o lo g y , if any, a f f e c t i n g t h e i r tec h n o lo g y u se s for instruction? VH H N L VL Nl 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P lease, explain y o u r a n s w e r in m o r e detail. E. T im e F acto r Q u e s t i o n 19. O ve r t h e f o u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did c o m p e t i n g d e m a n d s o n t i m e m a k e it difficult f o r t e a c h e r s t e c h n o l o g y a s s i g n m e n t s a t Kendon? VH H N L VL 5 4 3 2 1 (Pleas e, c h e c k o n e only) Please, explain your answer in more detail. Nl 0 189 Q uestion 20 . During this sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t a r e c o m p e t i n g d e m a n d s o n t i m e m ak in g it difficult f o r t e a c h e r s ' t e c h n o l o g y a s s i g n m e n t s a t K e ndon? VH H N L VL Nl 5 4 3 2 1 (Pleas e, c h e c k o n e only) Please, explain y o u r a n s w e r in m o r e detail. F. P ercep tio n s Q u e stio n 21. Ove r t h e fo u r sc h o ol y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you s e e t e c h n o l o g y a p p l i c a t i o n s in t h e c l a s s r o o m s ? VH 5 H M L VL N 4 3 2 1 0 (Please, c h e c k o n e only) Please, explain y o u r a n s w e r in m o r e detail. Question 22 . During this sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you s e e t e c h n o l o g y a p p l i c a t i o n s in t h e c l a s s r o o m s a n d in t h e c o m p u t e r laboratory? VH H M L VL N 5 4 3 2 1 0 (Please, c h e c k o n e only) Please, explain your answer in more detail 190 Question 23 O ve r t h e f o u r sc hool y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s i n t e g r a t e t e c h n o l o g y into c o n t e n t ( s u b j e c t - m a t t e r ) areas? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Ple ase, explain y o u r a n s w e r in m o r e deta il Q u e stio n 2 4 During t h is sc h o ol y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s i n t e g r a t e t e c h n o l o g y into c o n t e n t ( s u b j e c t - m a t t e r ) a r e a s ? VH 5 H M L VL N 4 3 2 1 0 (Pleas e, c h e c k o n e only) Ple ase, explain y o u r a n s w e r in m o r e d e ta il Question 25 O ve r t h e f o u r sc hool y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e a c h e r s feel m o r e c o m f o r t a b l e using c o m p u t e r s t o t e a c h t h e s u b j e c t a r e a in which s h e / h e m a j o r s ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Please, explain your answer in more detail 191 Question 26 During this sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o t e a c h e r s f e e l m o r e c o m f o r t a b l e using c o m p u t e r s t o t e a c h t h e s u b j e c t a re a in which s h e / h e m a j o r s ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P lease, explain y o u r a n s w e r in m o r e deta il Question 27 O ve r t h e f o u r sc h oo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t e c h n o l o g y influence t e a c h e r s ' t e a m o r c o l l a b o r a t i v e w o r k ? VH 5 H M L VL N 4 3 2 1 0 (Please, c h e c k o n e only) P le as e, explain y o u r a n s w e r in m o r e deta il Question 28 During t h is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o e s t e c h n o l o g y influ e nce t e a c h e r s ' t e a m o r c o l l a b o r a t i v e w o r k ? VH 5 H M L VL N 4 3 2 1 0 (Please, c h e c k o n e only) Please, explain your answer in more detail 192 Q u e stio n 2 9. Over t h e fo u r sc ho o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you p e r c e i v e c h a n g e s in i n s t r u c t i o n a l q u a li t y o v e r t i m e t h r o u g h t e c h n o l o g y a p p li c a t io n s ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) i. ii. iii. iv. 1989-1990 1990-1991 1991-1992 1992-1993 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 0 0 0 0 P le a s e , exolain e a c h of v o u r a n s w e r s in m o r e detail 1989-1990 i. 1990-1991 ii. 1991-1992 v. 1992-1993 Q u e s t i o n 30 . During th is school y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you p e rc e i v e c h a n g e s in i n s t r u c t i o n a l q u a li t y t h r o u g h t e c h n o l o g y a p p l i c a t i o n s ? VF F N S VS 5 4 3 2 1 (Pleas e, c h e c k o n e only) P lease, explain y o u r a n s w e r in m o r e detail. NC 0 193 Q u e s t i o n 31 . Over t h e f o u r sc h o ol y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did yo u c o n s i d e r Ke ndon T e c h n o lo g y Plan a s a m o d e l for t h e u s e of t e c h n o l o g y in s c h o o l s ? VH 5 H M L VL N 4 3 2 1 0 (Pleas e, c h e c k o n e only) Please, explain y o u r a n s w e r in m o r e deta il Q u e s t i o n 32 . During t h is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you c o n s i d e r Kendon T e c h n o lo g y Plan a s a m o d e l fo r t h e u se o f t e c h n o l o g y in schools? VF F N S VS NC 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P le as e, expla in y o u r a n s w e r in m o r e d e ta il Q u e stio n 3 3 . To w h a t e x t e n t would in str u c tio n b e a f f e c t e d a t Ken d on if Lansing School District d e c i d e s t o w i t h d r a w half o f t h e c o m p u t e r s f r o m t h e classro o m s and th e laboratory? VH H M L VL N 5 4 3 2 1 0 ( Please, c h e c k o n e only) Please, explain your answer in more detail. 194 Q u e s t i o n 34 . To w h a t e x t e n t wou ld in str u c tio n b e a f f e c t e d a t Kendon if Lansing School District d e c i d e s t o d o u b l e ( o r a d d m o r e ) t h e n u m b e r of c o m p u t e r s in t h e c l a s s r o o m s a n d t h e c o m p u t e r l a b o r a to r y ? VH 5 H N L VL Nl 4 3 2 1 (Please, c hec k o n e only) P le a s e , expla in y o u r a n s w e r in m o r e deta il. Q uestion N um ber: (Please, c h ec k o n e only) Staff, Parent, Partnership S tatu s: School Im provem ent THANK T eam /C ore YOU FOR Team : YOUR Member____ Non Member. P A R T IC IP A T IO N 195 APPENDIX B SELF-ADMINISTERED SURVEY & STRUCTURED TEACHER QUESTIONNAIRE A. S ystem V e r y High H igh M oderate Low V ery Low None Influence & INTERVIEW L eadership (VH) = 5 (H ) = 4 (M) = 3 (L) - 2 (VL) = 1 (N ) = 0 Q u e s t i o n 1: O ve r t h e fo u r sc ho o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , w h a t did you s e e a s t h e d e g r e e o f i n f l u e n c e o f t h e following individuals a n d g r o u p o f individuals on Kend on t e c h n o l o g y p r o g r a m s ? VH H M L VL 5 4 3 2 1 (Pleas e, c h e c k o n e only) i. Lansin g Sch oo l District ii. University T e c h n o l o g y Personnel iii. P a r t n e r s h i p ( B u s i n e s s iv. P a r e n t s v. Principal vi. School N e t w o r k M a n ag e rs vii. T e a c h e r s N 0 5 5 4 4 3 3 2 2 1 1 0 0 5 5 5 5 5 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1 1 1 0 0 0 0 0 196 P lease, expla in e a c h of y o u r a n s w e r s in m o r e detail. 1. i i. iii. iv. V. vi. vii. Lan sin g S chool District: U n ivers ity T e c h n o l o g y P e r s o n n e l P artnership (Business) Parents Principal School N e tw o rk M a n ag e rs Teachers Q u e stio n 2 During this sc ho o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , w h a t d o vou s e e a s t h e d e g r e e o f i n f l u e n c e o f t h e following individuals a n d g r o u p o f individuals on Kendon t e c h n o l o g y p r o g r a m s ? VH H M L VL 5 4 2 1 3 (Pleas e, c h e c k o n e only) i. Lansing Scho o l District ii. University T e c h n o l o g y Personnel iii. P a r t n e r s h i p ( B u s i n e s s ) iv. P a r e n t s v. Principal vi. School N e tw o rk M a n ag e r vi. T e a c h e r s 5 5 4 4 3 3 2 2 1 1 0 0 5 5 5 5 5 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1 1 1 0 0 0 0 0 P le as e, expla in e a c h o f y o u r a n s w e r s in m o r e detail. i. ii. iii. iv. v. vi. vii. N 0 Lan sin g S chool District: U n ivers ity T e c h n o l o g y P e r s o n n e l Partnersh ip (Business) P arents Principal School N e tw o r k M a n a g e r s T eachers 197 B. Personal R ole & C urriculum Dem ands Q u e s t i o n 3. O v e r t h e four sc h oo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you play a r o l e in Kendon t e c h n o l o g y p r o g r a m s during the: VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h ec k o n e only) i. Planning s t a g e ii. D e v e l o p m e n t s t a g e iii. I m p l e m e n t a t i o n s t a g e iv. E valuation s t a g e 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 0 0 0 0 P l e a s e . exDlain e a c h o f v o u r a n s w e r s in m o re detail. i. ii. iii. iv. Planning s t a g e Developm ent sta g e Im plem entation s t a g e E valu ation s t a g e Q u e s t i o n 4. During t h is school y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you play a r o l e in Kendon t e c h n o l o g y p ro g ram s: N VH H M L VL 5 4 2 1 0 3 (Pleas e, c h e c k o n e only) i. Planning s t a g e ii. D e v e l o p m e n t s t a g e iii. I m p l e m e n t a t i o n s t a g e iv. E valuation s t a g e 5 5 5 5 4 4 4 4 3 3 3 3 P l e a s e , expla in e a c h o f y o u r a n s w e r s in m o r e detail. i. ii. iii. iv. Planning s t a g e Development s ta g e Im plem entation s ta g e E valu ation s t a g e 2 2 2 2 1 1 1 1 0 0 0 0 198 Q u e stio n 5. O ve r t h e f o u r sc hool y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u r b e l i e f s a b o u t t e c h n o l o g y a f f e c t t e c h n o l o g y i m p l e m e n t a t i o n in t h e c l a s s r o o m ? VH H M L VL N 5 4 3 2 1 0 ( Please, c h e c k o n e only) Please, explain s o m e sp e cific be liefs in m o r e detail. Question 6 During this sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o y o u r b e l i e f s a b o u t t e c h n o l o g y a f f e c t t e c h n o l o g y i m p l e m e n t a t i o n in t h e c l a s s r o o m a n d in t h e c o m p u t e r l a b o r a t o r y ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) P le as e, explain s o m e s p e c i f i c be liefs in m o r e de ta il. Q u e s t i o n 7. O v e r t h e fo u r sc h oo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did t h e sc h o o l c u r r i c u l u m call f o r t h e u s e o f c o m p u t e r s ? VH H M L VL N 5 4 3 2 1 0 (Pleas e, c h e c k o n e only) Ple as e, expla in y o u r a n s w e r in m o r e detail. 199 Q u e stio n 8. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o e s t h e sc h o o l c u r r i c u l u m call fo r t h e u se o f c o m p u t e r s ? VH H M L VL N 5 4 3 2 1 0 (P lease, c h e c k o n e only) P le ase, explain y o u r a n s w e r in m o re d e ta il. C. C o n stra in ts, in c e n tiv e s. & E x p e c ta tio n s Q u e stio n 9. O v er t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u e x p e c t t e c h n o l o g i c a l s u p p o r t o f y o u r ow n u s e s of c o m p u ters? VH H M L VL N 5 4 3 2 1 0 (P lease, c h e c k o n e only) P le ase, explain t h e kind o f e x p e c t a t i o n s in m o re d e ta il. Q u e stio n 10. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o y o u e x p e c t t e c h n o l o g i c a l s u p p o r t o f y o u r ow n u s e s o f c o m p u t e r s ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) Please, explain the kind of expectations in more detail. 2 00 Q u e stio n 11. O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u p e rc e iv e p o s i t i v e i n f l u e n c e s (in c e n tiv e s ) on Kendon t e c h n o l o g y im p l e m e n ta t io n ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le a s e , ex p lain w h a t t h e in flu e n c e s w e re in m o re d e ta il. Q u e stio n 1 2. O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you p e rc e iv e n e g a t i v e i n f l u e n c e s ( c o n s t r a i n ts ) on Kendon t e c h n o l o g y i m p l e m e n ta t io n ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le a se , exp lain w h a t t h e in flu e n c e s w e re in m o re d etail. Q u e stio n 1 3 During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you p e rc e iv e p o s i t i v e i n f l u e n c e s ( i n c e n ti v e s ) on K endon te c h n o lo g y im p le m e n ta tio n ? VH H M L VL 5 4 3 2 1 (P lease, c h e c k o n e only) Please, explain what the influences are in more detail. Question 14 N 0 201 During th is sch ool y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you p e rc e iv e n e g a t i v e i n f l u e n c e s ( c o n s t r a i n t s ) on Kendon te c h n o lo g y im p le m e n ta tio n ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P lease, explain w h a t t h e in flu e n c e s a re in m o re d e ta il. D. P re se rv ic e & In se rv ic e T e c h n o lo g y T ra in in g Q u e stio n 1 5. O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u r p r e s e r v i c e t r a i n i n g in te c h n o lo g y , if any, a f f e c t y o u r t e c h n o lo g y u s e s f o r in s tr u c tio n ? VH H N L VL Nl 5 4 3 2 1 0 (P lease, c h e c k o n e only) P le ase, ex plain y o u r a n s w e r in m o re d e ta il. Q u e stio n 16. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t is y o u r p r e s e r v i c e t r a i n i n g in te c h n o lo g y , if any, a ff e c tin g y o u r t e c h n o lo g y u s e s fo r in s tr u c tio n ? VH H N L VL 5 4 3 2 1 (P lease, c h e c k o n e only) Please, explain your answer in more detail. Question 17. Nl 0 202 O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u r i n s e r v i c e t r a i n i n g in te c h n o lo g y , if any, a f f e c t y o u r t e c h n o lo g y u s e s f o r in s tr u c tio n ? VH H N L VL Nl 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le ase, ex plain y o u r a n s w e r in m o re d e ta il. Q u e stio n 1 8. During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t is y o u r in se rv ic e t r a i n i n g in te c h n o lo g y , if any, a ff e c tin g y o u r te c h n o lo g y u s e s fo r in stru ctio n ? VH H N L VL Nl 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le ase, ex plain y o u r a n s w e r in m o re d e ta il. E. T im e F a c to r Q u e stio n 19. O v e r t h e f o u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did c o m p e tin g d e m a n d s o n t i m e m a k e it d iffic u lt f o r y o u r te c h n o lo g y a s s i g n m e n t s a t K endon? VH H N L VL Nl 5 4 3 2 1 0 (P lease, c h e c k o n e only) Please, explain your answer in more detail. 203 Q u e stio n 2 0 . During th is scho ol y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t a re c o m p e tin g d e m a n d s o n t i m e m aking it d ifficu lt fo r y o u r te c h n o lo g y a s s i g n m e n t s a t K endon? VH H N L VL Nl 5 4 3 2 1 0 (P lease, c h e c k o n e only) P le ase, explain y o u r a n s w e r in m o re d etail. F. P e rc e p tio n s Q u e stio n 21 . O ver t h e fo u r sch ool y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you s e e t e c h n o l o g y a p p l i c a t i o n s in t h e c la s s ro o m s ? VH H M L VL 5 4 3 2 1 (P lease, c h e c k o n e only) N 0 P le ase, ex plain y o u r a n s w e r in m o re d e ta il. Q u e stio n 2 2 . During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you s e e t e c h n o l o g y a p p l i c a t i o n s in t h e c la s s ro o m s a n d in t h e c o m p u t e r la b o ra to ry ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) Please, explain your answer in more detail 20 4 Q u e stio n 2 3 O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did yo u i n t e g r a t e t e c h n o lo g y into c o n t e n t ( s u b j e c t - m a t t e r ) areas? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le a se , exp lain y o u r a n s w e r in m o re d e ta il Q u e stio n 2 4 During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you in t e g r a t e te c h n o lo g y in to c o n t e n t ( s u b j e c t - m a t t e r ) a r e a s ? VH 5 H M L VL N 4 3 2 1 0 (P le ase, c h e c k o n e only) P le ase, exp lain y o u r a n s w e r in m o re d e ta il Q u e stio n 2 5 O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did y o u fee l m o r e c o m f o r t a b l e using c o m p u t e r s t o t e a c h t h e s u b j e c t a r e a in w hich y o u m ajo r? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) Please, explain your answer in more detail 205 Q u e stio n 2 6 During th is schoo l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you fee l m o r e c o m f o r t a b l e using c o m p u t e r s t o t e a c h t h e s u b j e c t a re a in w hich y o u m ajo r? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le ase, exp lain y o u r a n s w e r in m o re d e ta il Q u e stio n 2 7 O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did te c h n o lo g y in flu en ce t e a c h e r s ' t e a m o r c o l l a b o r a t i v e w o r k ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) P le a s e , exp lain y o u r a n s w e r in m o re d e ta il Q u e stio n 2 8 During th is s c h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o e s te c h n o lo g y in flu e n c e t e a c h e r s ' t e a m o r c o l l a b o r a t i v e w o r k ? VH 5 H M L VL N 4 3 2 1 0 (P le ase, c h e c k o n e only) Please, explain your answer in more detail 206 Q u e stio n 2 9 . O ver t h e fo u r sc h o o l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did vou p e rc e iv e c h a n g e s in in s tru c tio n a l q u a lity o v e r t i m e th r o u g h t e c h n o lo g y a p p lic a tio n s ? VH H M L VL N 5 4 3 2 1 0 (P le ase, c h e c k o n e only) i. ii. iii. iv. 1989 -1 9 9 0 1 0 1 990-1991 1 0 1 9 9 1 -1 9 9 2 1 0 1 9 9 2 -1 9 9 3 1 0 5 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 P le a s e . exDlain e a c h of v o u r a n s w e r s in m o r e d e ta il i. 1989 -1 9 9 0 ii. 1 990-1991 iii. 1991-1 9 9 2 iv. 1 9 9 2 -1 9 9 3 Q u e stio n 3 0 . During th is sc h o o l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you p e rc e iv c h a n g e s in in s tr u c tio n a l q u a lity th r o u g h t e c h n o lo g y a p p lic a tio n s ? VF F N S VS 5 4 3 2 1 (P le ase, c h e c k o n e only) Please, explain your answer in more detail. NC 0 207 Q u e stio n 3 1 . O ver t h e fo u r schoo l y e a r s ( 1 9 8 9 / 1 9 9 0 - 1 9 9 2 / 1 9 9 3 ) , t o w h a t e x t e n t did you c o n s id e r Kendon T e c h n o lo g y Plan a s a m o d e l fo r th e u se of te c h n o lo g y in s c h o o ls ? VH H M L VL N 5 4 3 2 1 0 (P lease, c h e c k o n e only) P le ase, exp lain y o u r a n s w e r in m o re d e ta il Q u e stio n 3 2 . During th is schoo l y e a r ( 1 9 9 3 - 1 9 9 4 ) , t o w h a t e x t e n t d o you c o n s id e r Kendon T e c h n o lo g y Plan a s a m o d e l fo r t h e u se o f te c h n o lo g y in sc h o o ls? VF F N S VS NC 5 4 3 2 1 0 (P lease, c h ec k o n e only) P le a s e , ex p lain y o u r a n s w e r in m o re d e ta il Q u e stio n 3 3 . T o w h a t e x t e n t w ould in stru c tio n b e a f f e c t e d a t K endon if Lansing School D istrict d e c i d e s t o w i t h d r a w half o f t h e c o m p u t e r s fro m t h e c la s s r o o m s a n d t h e la b o r a to r y ? VH H M L VL N 5 4 3 2 1 0 (P lease, c h e c k o n e only) Please, explain your answer in more detail. 208 Q u e stio n 3 4 . To w h a t e x t e n t w ould in stru c tio n be a f f e c t e d a t K endon if Lansing School D istric t d e c i d e s t o d o u b l e ( o r a d d m o r e ) t h e n u m b e r of c o m p u t e r s in t h e c la s s ro o m s an d t h e c o m p u t e r la b o ra to ry ? VH H N L VL 5 4 3 2 1 (P le ase, c h e c k o n e only) Nl 0 P lease, explain y o u r a n s w e r in m o re d e ta il. (P le ase, c h e c k o n e only) QUESTION School NUMBER: Im prov em en t THANK S t a t u s : T e a c h e r , P a re n t, P a rtn e r s h ip T e a m /C o re YOU FOR Team : YOUR M em ber____ Non M em ber_____ PA R T IC IP A T IO N 209 APPENDIX C Formative Evaluation March 25, 1994 Dear Colleague, In an effort to better serve the instructional and personal needs of our teach ers and students through com puter applications, the Kendon Technology Group requests your strong participation in this "Mini Survey". Please, feel free to let us know your perceptions, needs, expectations, and recom m endations concerning the com puter applications, training, and m anagem ent. This is a cooperative, "Kendon Family", effort and your input is indispensable. 1. Your comm ents on the current software in the Computer Teaching Lab and in the classroom s? 2. In what disciplines (e.g., Math, Social studies, science, etc.,) do you need more software or technology support? Your suggestions of specific software applications preferred: 3. Besides your competency in computers, what other technology help or training do you need (e.g., Software for data analysis and HyperCard)? 4. What type of training and services do you expect from the network m anagers? 5. What motivations do you anticipate from the administration or the principal with regard to the current u ses of com puters at Kendon? 21 0 APPENDIX D COORDINATES FOR FIGURE I VARPAS/PRE AXE1 AXE2 AXE3 LSDPAS MSUPAS BUSPAS PARPAS PRPPAS NWMPAS TEAPAS LSDPRE MSUPRE BUSPRE PARPRE PRPPRE NWMPRE TEAPRE 0.630 -0 .2 0 0 1.080 1.330 -0 .7 4 0 0.330 -0 .5 1 0 0.350 -0 .5 2 0 0.760 0.410 -0 .7 3 0 -0 .9 8 0 -1 .2 2 0 Vertical 0.430 -0 .5 2 0 -0 .3 8 0 0.530 0.160 -1 .1 1 0 0.150 0.370 0.020 -0 .1 4 0 0.440 -0 .1 5 0 -0 .7 3 0 0.930 -0 .3 2 0 0.030 -0 .4 1 0 -0 .0 7 0 -0 .2 3 0 -0 .3 4 0 -0 .3 9 0 0.220 0.480 0.460 0.470 0.440 0.060 -0 .4 0 0 Left Horizc I l l A pp £ND ix V IS V t». 212 APPENDIX F COORDINATES FOR FIGURES II. IVA. & IVB EIGUBEJ1 VARPAS/PRE PLANPAS DEVPPAS IMPLPAS EVALPAS PLANPRE DEVPPRE IMPLPRE EVALPRE POSIPAS NEGIPAS POSIPRE NEGIPRE BELPAS BELPRE CRDPAS CRDPRE TESPAS TESPRE ITRPAS ITRPRE TMEPAS 7MEPRE TAPPAS TAPPRE COAPAS COAPRE CMFPAS CMFPRE TWKPAS TWKPRE AXE1 1.120 1.040 0.980 0.810 0.900 1.160 0.850 0.990 - 0 .1 1 0 0.380 - 0 .9 4 0 0.020 AXE2 - 0 .3 0 0 - 0 .4 0 0 - 0 .5 9 0 - 0 .7 3 0 - 0 .5 6 0 - 0 .5 7 0 - 0 .7 1 0 - 0 .5 9 0 0.430 0.290 0.420 0.300 -0 .0 4 0 -0 .3 4 0 0.310 -0 .6 9 0 -0 .0 1 0 -1 .1 9 0 0.190 -0 .7 7 0 -0 .7 4 0 -0 .9 8 0 0.530 -0 .9 2 0 0.410 -0 .6 7 0 0.500 -0 .8 8 0 0.480 -0 .6 5 0 FIGURE- IVA -1 .0 0 0 -0 .5 7 0 0.330 0.140 -0 .0 9 0 -0 .4 5 0 0.490 0.070 -0 .9 1 0 -0 .6 5 0 0.230 0.120 0.330 0.550 0.360 0.010 0.600 0.040 Vertical Left Horizontal AXE3 0.020 0.210 0.320 0.320 - 0 .1 5 0 - 0 .3 2 0 0.170 - 0 .3 4 0 - 0 .1 6 0 0.720 -0 .5 2 0 0.800 -0 .1 5 0 -0 .9 1 0 -0 .5 5 0 -0 .9 9 0 -0 .2 8 0 -0 .1 5 0 0.020 0.370 0.550 0.830 -0 .1 4 0 -0 .1 4 0 0.420 -0 .2 6 0 0.400 0.190 -0 .5 6 0 0.250 Right Horizor 213 APPENDIX F FIGURE 1V-B VARPAS/EBE C -90 C-91 C -92 C -93 C -94 KTMPAS KTMPRE WDR DBL AXE1, 1.160 0.770 0.420 0.310 -0 .9 5 0 -0 .0 3 0 -0 .9 1 0 -0 .6 7 0 -1 .2 2 0 AXE2 0.880 0.710 0.620 0.430 0.250 0.640 0.440 -0 .4 3 0 -0 .6 7 0 AXE3 0.300 0.050 -0 .1 3 0 -0 .2 8 0 0.130 0.140 0.860 -0 .4 2 0 -0 .1 1 0 Vertical Left H orizontal Right Horizontal 214 APPENDIX G Figure III. Full p lo t r e p r e s e n ti n g t h e a t t r i b u t e s o f le a d e rs h ip roles. 1 0 1 2 o o APPENDIX H C O O R D IN A TES FO R FIG U R E S IIIA. II1B. & MIC FIGURE.,IIIA VARPAS/PRE RIDEAS RMOTIVAT RMONITOR RLEAD RGRASS RPSASS AXE1. -0 .4 5 0 -0 .3 8 0 -2 .6 3 0 -1 .3 3 0 0.170 -0 .5 3 0 ' AXE2 -0 .7 6 0 -0 .2 7 0 -0 .0 8 0 -0 .0 5 0 0.070 -0 .4 2 0 AXES -0 .2 0 0 -0 .0 8 0 -0 .3 4 0 0.240 -0 .2 3 0 -0 .4 2 0 FIGURE HIB VARPAS/PRE BUSEFUL BSELFCON BSUPSYST BSTDEVPT BENTHUSI BEXPERI BENCRGMT BRESIST BTIMEDIF YAB1. 0.470 -0 .6 2 0 0.360 0.400 0.470 0.360 0.470 0.410 0.920 .VAR2 0.050 -0 .0 2 0 -0 .3 5 0 0.060 0.050 -0 .3 5 0 - 0 .0 5 0 -1 .4 4 0 -0 .6 0 0 VAR3 0.250 0.920 0.400 0.160 0.250 0.400 0.250 -0 .9 4 0 0.440 FIGUBE.1HC VARPAS/PRE EGRWORK B