A STUDY OF PLANNENG REQUIREMENTS FOR SECURITY SiRVICES AT SPECIAL EVENTS Thesis for the Degree vi M. S. MiCHIfiAN STATE UNWERSITY Nicholas Rudolph Pagliese 1964 masts ‘ ' 'fiIB‘RARY " ' M‘i‘cfiifgzifis fate WI WW WHWWIWYWW (f 31293 00860 7123 University PLACE IN RETURN BOX to tom ovo this checkout from your record. TO AVOID FINES return on or before date duo. MSU lo An Affirmative Action/Equal Opportunity Institution ‘ ammo-9.1 A STUDY OF PLANNING REQUIREMENTS FOR SECURITY SERVICES AT SPECIAL EVENTS BY Nicholas Rudolph Pugliese AN ABSTRACT OF A THESIS Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE School of Police Administration and Public Safety 1964 APPROVED f3;4«mmabta «~97 9‘11““) (Raymond T. GaIvin (Chairman) \ ‘\ . . , '. ~ ‘J'?’£/:’ ;' C: ’(Member) / WWW—w (Member) ABSTRACT A STUDY OF PLANNING REQUIREMENTS FOR SECURITY SERVICES AT SPECIAL EVENTS by Nicholas Rudolph Pugliese Today more than ever before, the effective per- formance of police services rests firmly on proper planning. A police operation can be no better than the plan upon which it is based. A thorough understanding of planning require- ments will provide a basis for effective police service. This study attempts to assist the police adminis- trator by providing a means of increasing this understanding of planning requirements for security services at special events. The study presents: (1) a review of general planning principles; (2) a discussion of the essential ele- ments that should be considered in developing a proper plan; (3) a proposed model planning process which could be advan- tageously used by police administrators in planning for security services at special events. The following hypothesis is established and tested in the study: The use of an established planning process will assist the police administrator in proper planning for security services at special events. Nicholas Rudolph Pugliese To test this hypothesis a proposed model planning process is constructed. Current literature is reviewed and analyzed to test the theoretical reliability of the model. Field research is presented of actual special event planning carried on by various law enforcement agencies. These case studies provide an empirical test of the proposed model planning process. Both the theoretical and empirical tests provide evidence to justify the reliability of the model. It is concluded therefore, that the use of an established planning process will assist the police administrator in proper planning for security services at special events. A STUDY OF PLANNING REQUIREMENTS FOR SECURITY SERVICES AT SPECIAL EVENTS A Thesis Presented to the Faculty of the School of Police Administration and Public Safety Michigan State University In Partial Fulfillment of the Requirements for the Degree Master of Science by Nicholas Rudolph Pugliese 1964 ACKNOWLEDGMENTS I should like to express my appreciation to the Provost Marshal General of the Army and to the United States Army for providing me the opportunity of continuing my education while on active duty as a Major in the Military Police Corps. To Mr. Raymond T. Galvin, my thesis advisor, my sincere appreciation for his firm guidance and constant encouragement in this endeavor. My special thanks to Lieutenant A. Andrews, Depart- ment of Public Safety, Michigan State University and Sergeant M. Logan, Traffic Division, Chicago Police Depart- ment, for their wholehearted cooperation in providing infor— mation concerning the planning processes of their departments. --N.R.P. TABLE OF CONTENTS CHAPTER PAGE I. INTRODUCTION . . . . . . . . . . . . . . . . . l The Problem . . . . . . . . . . . . . . . 2 Statement of the problem . . . . . . . 2 Methodology . . . . . . . . . . . . . 2 Importance of the study . . . . . . . 3 Limitations of the study . . . . . . . 5 Definitions of Terms Used in the Study . . 5 Organization of the Remainder of the Thesis . . . . . . . . . . . . . . . . . 7 II. MODEL PLANNING PROCESS . . . . . . . . . . . . 9 III. REVIEW AND ANALYSIS OF THE LITERATURE . . . . 15 Literature on Planning in General . . . . l6 Concept of planning . . . . . . . . . l9 Importance of planning . . . . . . . . 21 Organizing for planning . . . . . . . 23 Procedure for planning . . . . . . . . 27 Essential features of a good plan . . 29 Literature on Police Planning . . . . . . 33 Steps in police planning . . . . . . . 38 Literature on Police Planning for Special Events . . . . . . . . . . . . . 45 ii CHAPTER PAGE Summary and Conclusions . . . . . . . . . 50 Summary . . . . . . . . . . . . . . . 50 Conclusions . . . . . . . . . . . . . 55 IV. CASE STUDIES OF POLICE PLANNING PROCEDURES FOR SPECIAL EVENTS . . . . . . . . . . . . . 56 Field Research Methodology . . . . . . . . 56 Case Studies . . . . . . . . . . . . . . . 57 Case study #1 . . . . . . . . . . . . 57 Case study #2 . . . . . . . . . . . . 64 Summary and Conclusions . . . . . . . . . 72 Summary . . . . . . . . . . . . . . . 72 Conclusions . . . . . . . . . . . . . 77 V. CONCLUSIONS AND RECOMMENDATIONS . . . . . . . 78 Conclusions . . . . . . . . . . . . . . . 79 Recommendations . . . . . . . . . . . . . 82 BIBLIOGRAPHY . . . . . . . . . . . . . . . . . . . . . 85 APPENDIX A . . . . . . . . . . . . . . . . . . . . . . 88 APPENDIX B . . . . . . . . . . . . . . . . . . . . . . 93 APPENDIX C . . . . . . . . . . . . . . . . . . . . . . 107 APPENDIX D . . . . . . . . . . . . . . . . . . . . . . 110 iii LIST OF FIGURES FIGURE PAGE 1. Organization Chart for Chicago Police Department . . . . . . . . . . . . . . . . . 59 2. Special Event Evaluation Report/Chicago Police Department . . . . . . . . . . . . . 63 3. Organization Chart for Department of Public Safety, Michigan State University . . . . . 66 4. Summary of Football Planning Meeting, De- partment of Public Safety, Michigan State University . . . . . . . . . . . . . . 69 iv CHAPTER I INTRODUCTION The role of the law enforcement agency in the intri- cate, highly mobile, rapidly expanding society of today is ever increasing in scope, complexity, and importance. One has only to look to New York City to realize the tremendous challenge of maintaining social order among nearly eight million people, who own and operate over a million and a half motor vehicles, and who live, work, and play in an area of less than 320 square miles.1 Police departments through- out the length and breadth of our great country face similar problems. The preservation of law and order is an arduous task indeed, and one that can only be accomplished through initiative, creative thinking, and an energetic effort on the part of police administrators. In this age of dynamic organization, it is an ac- cepted postulate that sound management is crucial to suc- cessful operations in any organization, public or private. The proof of sound management is Operational effectiveness 11963 Statistical Guide for New York City (New York: Department of Commerce and Industrial Development, Publisher, 1963), Pp. ll, 15, 61, 100. or the extent to which a desired objective is achieved or an assigned task accomplished. These desired objectives or assigned tasks can be accomplished only through effective use of all resources. The step in the management process de- signed to insure effective and judicious use of available re- sources toward an established goal is planning. The ideas set forth in this study are focused principally on the planning requirements of police agencies in achieving oper- ational effectiveness in one type of mission; providing security services at special events. I . THE PROBLEM Statement of the problem. It is the purpose of this study (1) to review general planning prinéiples; (2) to de- termine the essential elements that should be considered in developing a proper plan; (3) to formulate a reliable model planning process which could be advantageously used by police administrators in planning for security services at special events. The following hypothesis is established and will be tested in the study: The use of an established planning process will assist the police administrator in proper planning for security services at special events. Methodology. To test the hypothesis a proposed model planning process was constructed containing basic principles that would be applicable in some degree to any planning situation. The theoretical reliability of this model was then tested by exposure and analysis to current literature in police planning and related fields. Conclu- sions were drawn from this analysis and are contained in the study. Next an empirical test of the model was effected through the use of case studies of police agencies at which actual planning for security services at special events had been performed. The case studies were conducted through the use of interviews. This technique made it possible to obtain both facts and personal opinions from respondents. It also provided the investigator an opportunity to clarify hazy issues and evoke elaborative comments where needed. The results of these case studies were analyzed against the model, conclusions were drawn from this analysis, and recommendations were made as deemed appropriate. Importance of the study. Our law enforcement agen- cies are charged with the responsibilities of preserving order, protecting life and property, and enforcing the laws of the community. These police services require a major slice of every citizens' annual tax dollar and, accordingly, continue to be of great interest to the general public. Conversely, public understanding, confidence, and support must be fostered and maintained if our police are to ac— complish their responsibilities. The need for positive action in the area of public relations is recognized by most police administrators. However, the problem is well on the way to being solved when the basic requirement of good public relations is met. To appear good in the public eye, we must be good. No police chief or administrator can convince a community that an inefficiently run department is anything other than what it is. Good police service does not just happen, but is the result of a clear understanding of the' tasks to be done and how best to do them. In short, proper planning provides the basis for effective police service. The ability to provide the community with effective police service will, in turn, further advance police pro- fessionalization. The legitimate aspirations of law enforce— ment officers for high status, increased compensation, and professional recognition will not be achieved without a planned and determined effort toward this goal. "Planning is the pathfinder of police professionalization."2 In this thesis an attempt is made to prepare a study that will assist the police administrator in providing more effective police services through pr0per planning. This assistance is offered in the form of a pr0posed model planning process, theoretically and empirically tested by the investigator, with recommendations as indicated in the conclusions of the study. 2Spring, 3100, XXXIII (September, 1962), 2-18. Limitations.gf the study. It is recognized that planning is an essential part of all police activity and that, to some degree, planning traverses all levels of police administration. Many of the concepts reviewed in this study are applicable to any type or level of police planning. Howe ever, to avoid unwieldiness, the scope of this study has been focused on the general area of Operational or tactical planning and specifically on planning requirements for pro- viding security services at special events. No attempt has been made in the study to specify where in the organizational structure operational planning should be accomplished. The popular controversy regarding staff level planning units versus planning at normal command or line echelons has purposely been avoided. To make this study applicable to any police administrator, regardless of the organizational and functional structure of his depart— ment, and regardless of his position in the organizational hierarchy, the assumption is made that all police adminis— trators are responsible for originating plans, for seeing that plans are implemented by elements of the department, for controlling the progress of plans until objectives are met, and for evaluating the effectiveness of executed plans. II. DEFINITIONS OF TERMS USED IN THE STUDY To avoid, or at least minimize, confusion due to semantics, definitions of certain terms used in this study 56 / are necessary. The definitions are provided to facilitate understanding and clarity and will be discussed in greater detail later in the study. Management. Management consists of getting things done through the efforts of people. It is the function of executive leadership. Management entails the marshaling of manpower, resources and strategy in getting a job done; the organization and direction of the energies of the insti- tution; the manipulation of the materials at hand in order that the organization may survive, prosper, go forward, and accomplish the work for which it was created.3 In this study, the management function is the responsibility of the manager, administrator, and supervisor, and these terms may be used interchangeably. Plan. A plan is a predetermined method or scheme of action. It is a proposal to carry out a decision or project. As a part of the planning process, it represents the organi- zation's preparation in a specific area to meet a particular event.4 3"Command Management School Reference Notes," (Fort Belvoir Virginia: U.S. Army Command Management School, 1956), p. 20. (Mimeographed) 4Department of the Army, EM lOl-S Staff Officers Field Manual — Staff Organization and Procedure (Washington: Government Printing Office, 1960), p. 64. KOrganiginq. Organizing is the process of developing a structural pattern devised to specialize the work at management by allocating authority, responsibility, and ac— countability. It involves setting up the structure and de- veloping procedures. Organizing establishes workable channels of intragroup communication in order to secure co— ordination and efficiency in the performance of assigned tasks.5 Orders. The terms "order," "directive," "instruc- tion," and "command" are synonymous for all practical pur- poses and may be used interchangeably in this study. They are all written or oral communications which convey infor- . . . 6 mat1on governing act1on. 'Special event. For the purposes of this study, a special event may be any community affair resulting in an assemblage of large numbers of people which creates an un- usual opportunity for disorder, lawlessness, or crime. III. ORGANIZATION OF THE REMAINDER OF THE THESIS In support of the hypothesis to be tested, a proposed model planning process was developed and is presented in 5"The Provost Marshal and ACMS" (Fort Gordon, Georgia: Provost Marshal General School, 1960), p. 6. (Mimeographed) 6Department of the Army, EM lOl-S Staff Officers Field Manual - Staff Organization and Procedure, p. 67. Chapter II. Five basic principles, considered essential for proper planning, are outlined in the model. A theoretical approach to the subject of planning is contained in Chapter III, which consists of a review and analysis of the available literature. The subject material is broken down into three parts: planning in general, police planning, and police planning for special events. Chapter IV is devoted to a description and evalu- ation of actual planning processes and procedures employed by two police agencies. The results of these case studies are analyzed against the proposed model planning process. The conclusions and recommendations of the study are contained in Chapter V. CHAPTER II MODEL PLANNING PROCESS The purpose of this chapter is to present a model planning process for special events. In order that this study meets the requirements of scientific research a specific clarification of its hypothesis is necessary. The model presented in the following sections serves this pur- pose. Its formulation and exposition here facilitates an analysis of the theoretical concepts of the planning process when compared by the existent literature and tested against the empirical concepts as indicated in case studies of actual planning performed by police agencies. I. Assignment of Planning Responsibility. A. A specific person or unit within the agency is assigned the responsibility for over—all coordin- ation of the preparation of the plan. 1. The assignment of this responsibility is con- ditioned by the nature of the planning re- quirement.and the regular job functions of the person or unit selected. 10 The person or unit assigned this responsibility is of commensurate status in the organizational hierarchy as those responsible for executing the plan. This responsibility is assigned in a formal manner, providing the planner with written authorization for preparing the plan. II. Analysis of the Planning Problem. A. The mission or objective of the operation is analyzed to determine planning tasks. 1. 2. 3. The number of specific tasks to be completed is established. The complexity of these tasks is determined. A priority or sequence is established for performing these tasks. Planning assignments are made, based on the number, complexity, and priority of required planning tasks. 1. Work to be accomplished is divided in a mean- ingful and equitable manner. Planning tasks are delegated commensurate with the complexity of the task and the specialized assistance available. All required planning tasks are assigned to a specific person and that person knows what his assigned planning task is. C. 11 4. Planning tasks are assigned so as to avoid overlap or duplicity of effort. A schedule is established for completion times of all planning tasks. III. Selection of a Course of Action. A. The situation is analyzed and courses of action that will accomplish the objective of the oper- ation are formulated. l. A determination, collection, and analysis is made of all facts bearing on the situation which will influence the choice of a course of action. In the absence of facts logical as- sumptions are used. 2. Significant difficulties or problem areas which are anticipated and which could adversely affect the accomplishment of the objective are determined and listed. 3. All feasible courses of action which will ac- complish the objective if successful are deter- mined and listed. Each course of action listed is analyzed against each significant difficulty listed and the probable outcome determined. 1. The anticipated significant difficulties which will have an approximately equal effect on all 12 courses of action formulated are determined and listed. 2. Each course of action listed is analyzed against each remaining anticipated significant difficulty to determine strengths and weak- nesses inherent in each course of action. C. Courses of action are compared, in terms of signifi- cant advantages and disadvantages which emerged during analysis, and the course of action which promises to be most successful in accomplishing the objective is selected. D. The course of action selected is translated into a complete statement, showing who, what, when, where, how, and why as apprOpriate.l IV. Implementation of the Plan. A. The person or unit having the responsibility for over—all coordination of the preparation of the plan collects and integrates the various parts of the plan into a unified, coordinated scheme of operation. B. A tentative plan is prepared outlining the situ- ation, mission or objectives, broad concept of operations, and general considerations. 1The procedure used in this section is based on the military "Estimate of the Situation," as found in FM 101-5 and other military publications. 13 C. The tentative plan is circulated and formal written concurrence is obtained from all interested agencies. D. The tentative plan is submitted to a designated authority for approval. E. After approval of the tentative plan, a final plan is prepared which provides the necessary resources and directions required in the execution of the plan. Distribution is made to all interested agencies. V. Evaluation of the plan. A. A specific person or unit within the agency is as- signed the responsibility for evaluating the ef- fectiveness of the plan. B. Procedures are established for evaluating the ef- fectiveness of the plan. 1. Provisions of the plan require Operating units to submit reports containing information es- sential for evaluation. 2. Information relating to the effectiveness of the plan is collected, analyzed, and made available for future planning. The design of the model outlined in the preceding sections is intended to facilitate its use regardless of variations in size of law enforcement agencies or differences 14 in scope of security services to be provided. The principles of planning apply equally to all size agencies and to any planning situation. The review and analysis of planning literature presented in the following chapter will clarify this postulate. CHAPTER III REVIEW AND ANALYSIS OF THE LITERATURE While there is a wealth of published material available pertaining to planning as a concept of business management and some government publications reference military planning, only limited material has been published dealing with police planning and even less that is directly devoted to police planning for special events. However, since much of the planning theory and many of the planning techniques advocated for use in business or military organi- zations are also applicable to law enforcement agencies, publications from these fields were screened for pertinency and material applicable to police operational planning has been used as a partial basis for this study. Therefore, this review is subdivided into three major source areas: literature on planning in general, literature on police planning, and literature on police planning for special events. 15 16 I. LITERATURE ON PLANNING IN GENERAL One of the most detailed discussions of planning, as related to business enterprises, is presented by Preston P. LeBreton and Dale A. Henning, professors at the Univer— sity of Washington (Seattle), in their text, Planning Theory.l Although it is a book on theory, it contains sig- nificant practical applications. Part I, "Setting the Foundation for a Theory of Planning," was found to be the most pertinent to the area encompassed by this study. A definition of planning is given and its importance described. The various parts of a plan are then presented and their importance established. The concluding portion contains a description and evaluation of a recommended planning procedure. The remainder of Part I deals in its entirety with the dimensions of a plan. Although the book treats planning done at various levels of business enterprises, many of the basic principles and concepts stated are equally valid in law enforcement agencies. Two chapters in the text, Long-Range Planning for Management, edited by David W. Ewing, Associate Editor, Harvard Business Review, were considered relevant to this 1Preston P. LeBreton and Dale A. Henning, Planning Theory (Englewood Cliffs, New Jersey: Prentice-Hall, Inc., 1961). 17 study.2 The first, written by Harold Koontz and Cyril O'Donnell, professors at the School of Business Adminis- tration, University of California at Los Angeles, concerns "The Nature and Purpose of Planning." They begin by emphasizing the role of planning in management as follows: While no manager can successfully accomplish his task unless he does all the functions well, it is nonethe- less true that control is peculiarly dependent upon planning. Since control is the function of making sure that events conform to plans, no manager can con- trol who has not planned. No one can ascertain whether he is on the correct path unless he has determined where he wishes to go. Other pertinent discussions concern the "concept of planning," the "importance of planning,“ "steps involved in planning," and "planning within the organization structure." The second relevant chapter of the text is taken from the business classic, General and Industrigl Management, by the late French industrialist Henri Fagol. Here he describes the "general features of a good plan of action." Unity, continuity, flexibility, and precision are considered the broad features of a good plan of action and are ex- pounded by business illustrations. In an effort to illus- trate how experienced managers go about drawing up their plans, the author sets out the method which has long been followed in a great mining and metallurgical concern. 2David W. Ewing, (ed.), Long-Range Planning for Management (New York: Harper and Row, Publishers, 1958).. 31bid., p. 2. 18 A second text by LeBreton, A Guide for Prgper Manage- ment Planning for Small Business, was published by the College of Business Administration, Louisiana State Uni— versity in April 1963.4 One of the objectives of this study, prepared under a Small Business Administration grant, is to "provide a useful framework for acquiring a better under- standing of the important executive function of planning." The chapter entitled "The Planning Concept," is most relevant to a police situation. Here also, the various dimensions of a plan and their influence upon the planning process are discussed. A recommended planning procedure, extending from a determination of the need for a plan through the preparation of a plan to the final approval of a plan, is presented. Other business management publications cited had little over-all applicability to the study at hand and will not be reviewed individually. The major military publication used as a source for this study is Department of the Army's Field Manual 101-5, Staff Officers Field Manual Staff Organization and 5 . . Procedure. S1nce many law enforcement agenc1es are 4Preston P. LeBreton, A Guide for Prgper Management Planning for Small Business (Baton Rouge, Louisiana: Louisiana State University, 1963). 5Department of the Army, EM lOl-S Staff Officers .Eield Manual - Staff Organization and Procedure (Washington: Government Printing Office, 1960). 19 organized and operate along military lines, much of the in— formation in this manual on staff doctrine, organization, and procedures is applicable to the police field. Parts of the manual deal specifically with plans and planning. Material discussed in the manual includes defi- nitions, planning sequence, organization for planning, planning procedures and techniques. Later paragraphs dis- cuss the form and content of plans. Concept 2; Planning A crucial requirement for every administrator is to be clear in his own mind about what planning is and isn't. "The magic word has been used so loosely and has been ap- plied to such a hodge podge of activities that it needs to be rescued from the semantic wilderness."6 webster's New Collegiate Dictionary defines planning as "devising or projecting a method, scheme, or course of action, procedure, or assignment," which "always implies mental formulation." Planning is defined by Simon, Smithburg, and Thompson in their book, Public AdministrgtiOn, as "rational, adaptive thought applied to the future and to matters over which the 6Louis Cassels and Raymond L. Randall, "6 Steps to Better Planning," Nation's Business, 49:42, August, 1961. 20 planners, or the administrative organizations with which they are associated, have some degree of control.7 V. A. Leonard, of the Department of Police Science and Administration, Washington State College, states that planning is "the working out in broad outline of the things that need to be done and the methods for doing them in order to accomplish the purpose set for the enterprise."8 Planning in the administrative services of the mili— tary organization is defined as "the process of developing objectives based on the mission and selecting the best course of action to accomplish these objectives."9 The concept that is found in all of these defi- nitions, regardless of whether the orientation is academic, business, police, or military, is that involving choice or selection from among alternatives. Billy E. Goetz aptly ex- pressed this concept when he said, "Planning is fundamentally choosing," and ta planning problem arises when an alternative 10 course of action is discovered." If there were no alter- natives in objectives, policies, or procedures, there would 7Herbert A. Simon, Donald W. Smithburg, and Victor A. Thompson, Public Administration (New York: Alfred A. Knopf, Inc., 1962), pp. 423-424. 8V. A. Leonard, Police Organization and Management (Brooklyn: The Foundation Press, Inc., 1951), p. 164. 9"The Provost Marshal and ACMS," gp. cit., p. 6. 10Billy E. Goetz, Management Planning and Control (New York: McGraw—Hill Book Company, Inc., 1949), p. 2. 21 be little requirement for planning. However, in practice there are probably few, if any, problems for which an alternative course of action does not exist.11 To a large extent, the job of planning is to make things happen that would not otherwise happen. Although the exact outcome of an operation can seldom be made to happen, as factors external to the organization or otherwise beyond its control may interfere with the best—laid plans, events, without planning, would be necessarily left to chance. Planning is thus an intellectual or thinking process (mental formulation). It involves the conscious determination of courses of action (alternatives) and decision based on purpose, facts and considered estimates (selection or decision making).12 Importance g: Planning The material already presented gives a general indi- cation of the inherent importance of planning in the oper- ations of any organization. However, there are certain specific values in planning that warrant emphasis. Koontz and O'Donnell list the following four values in their chapter, "The Nature and Purpose of Planning."13 Planning is a necessity because it offers protection against uncertainty and change. Future events are not lleing,_gp. cit., p. 22. lzIbid. 13Ibid., p. 21. 22 absolutely predictable. Unforeseen circumstances or changes in conditions can have a marked effect on the achievement of established goals. Even where the future bears a high degree of certainty, planning is necessary. There is always the necessity of selecting the best way of accomplishing the objective from the many alternatives. When the decision as to a course of action is made, it is necessary to lay out plans so that all sections of the organization will con- tribute toward the job to be done.14 Planning tends to focus attention 9g the objectives of the organization. Goetz states it this way: Plans focus action on purpose. They can forecast actions which tend toward the ultimate objective of economic efficiency, which tend away, which will likely offset one another, and which are merely irrelevant. Managerial planning attempts to achieve a consistent, coordinated structure of operations focused on desired ends. Without plans, action must become merely random activity producing nothing but chaos. A third value of planning is that it assures an economic use g; resources. Random, inconsistent, and un- coordinated activity is sure to result in high and un- necessary expenditure of resources. With proper planning this waste can be avoided. "Even a poor plan is better than no plan at all. . . . To make poor decisions is l4Ibid., pp. 30-31. 15Goetz,‘9_p. cit., p. 63. 23 understandable, but not to realize why a person made them or where he intended to go by making them is unforgivable."l6 Planning is essential pg control. This can best be illustrated by comparing planning to navigation. The navi- gator lays out a plan and sets a course toward his goal. Thereafter, he constantly rechecks his position as he pro- ceeds toward his goal, adjusting his plan as errors or un- foreseen circumstances effect his progress toward his established goal. This constant rechecking is comparable to the management function of control. Just as the navigator cannot check his route unless he has a plan against which to measure it, so an administrator cannot check on the ac- complishments of his organization unless he has projected a definite course of action.17 In summary we can say that adequate and practical plans are essential for successful execution of any oper- ation. Proper planning permits a detailed and systematic examination of all factors involved in the projected operation. Organizing for Planning Planning, like everything else the organization does or fails to do, is the ultimate responsibility of the chief or top administrator. Normally, however, the chief will 16Ewing,‘gp, cit., p. 34. l7Ibid. 24 assign the responsibility for the preparation of plans to subordinates. The type of planning required and the basic organizational structure of the department will both have an effect on the assignment of specific planning functions. There are any number of ways the chief can accomplish planning requirements. Where in the departmental organi- zation this responsibility is delegated will depend on the situation at hand and the personal views of the chief. Some of the fundamental methods of accomplishing the planning missions are discussed below. Use the existing line organization. Here the planning responsibility is delegated to the performing unit or those that will execute the plan. When the chief dele— gates planning duties to a line subordinate, that line subordinate takes on such planning activities in addition to all of his other duties. Consequently, planning sometimes suffers because of the pressure of other duties. However, under these circumstances planning is realistic. It takes place in a practical setting, and it is done by operating administrators. "It has none of the shortcomings of 'ivory- tower' thinking,"18 Create g_permanent planning section gg unit. In this method, an agency is created to assist the chief in all long range planning for the department. Other agencies 18LeBreton and Henning, pp, cit., p. 183. 25 within the department are relieved of all but short-range planning and can concentrate their efforts on current oper- ations. This method is useful when current operations are intense, leaving operating personnel little time for planning, or when current and future operations are not closely connected. Such planning units usually require an augmen- tation of personnel in the headquarters and additional facilities.19 Planning by advisory specialists or units has other shortcomings. The personnel who do the planning in this situation are not those who carry out the plans. This can result in unrealistic or impractical plans. Also, the ad- vantages of specialization are often lost, because the staff is not left free to concentrate on planning. The assignment of non-planning duties can get so voluminous and time- consuming on the planning staff as to completely vitiate any advantages derived from specialization.20 Employ g planning committee. In this method sub- ordinate administrators, line, staff, or both, are assembled to resolve a specific problem or to develop a specific 21 . . . . plan. When a plan 1nvolves the act1v1t1es of more than 19Department of the Army, EM 101—5 Staff Officers Fielg Manual Staff Organization and Procedure, p. 61. 20LeBreton and Henning, loc. cit. 21Department of the Army,‘§M lOl-S Staff Officers Field Manual Staff Organization and Procedure, p. 61. 26 one department, there is the possibility that a committee will be needed at some stage of the planning process. The committee, therefore, should be set up to fit the specific needs of a given plan. This will result in some fairly permanent committees being established, while others will be of a temporary nature. In attempting to determine the proper representation on a committee, the chief should be influenced by the needs of the plan.22 The selection of persons most directly affected has many advantages. To get the most use out of committees, their responsibility should, normally, be purely advisory, the size, if possible, should number from 3 to 7 persons, and an advance agenda should be distributed for prior study and preparation.23 Committees provide a wide range of experience and intelligence to assist the chief in reaching decisions, but are weak in making decisions or implementing them. Committees may also tend to: help de— velop team spirit; broaden individual experience and know- ledge; cover all facets of problems; gauge reactions to planned changes.24 As stated previously, it is not the purpose of this study to specify where in the organizational hierarchy plan- ning should be accomplished. The important consideration is 22LeBretonLgp. cit., p. 30. 23"Command Management School Reference Notes," pp, cit., p. 6. 24 Ibid. 27 that proper planning is accomplished. Failure to discriminate between the importance of procedures in attaining an ob- jective and the actual attainment of that objective under— lies a long series of misunderstandings in the field of management. AWE sometimes FORFEIT actual accomplishment for "25 finesse lg method gf execution. The following illustrates this postulate: A recruit pushing down the follower on an M1 rifle caught his thumb between the receding bolt and chamber. A sergeant investigated the disturbance and decided that the man should go to the dispensary. Upon arrival at the dispensary, Pvt. Bilko was confrOnted with two sets of swinging doors, one labeled "Diseased" and the other "Injuries." He looked at his thumb, decided that he had an injury, and entered the right door where he was confronted by two more doors--"Injuries to the Body" — "Injuries to the Appendages." He cautiously entered the right door where he saw two more doors--"Injuries to Lower Appendages" - "Injuries to Upper Appendages." There was no doubt about this one, but the next set of doors again required a decision--"Major Injuries" - “Minor Injuries." His thumb was hurting like the devil, but he decided that it was only a minor injury, so again the right door. He passed hurriedly through the door and was confronted with open air and sunshine. He re- ported back to his sergeant who asked, “How did you make out?" Bilko said, "I can't say much for the treatment, but their organization is terrific!"26 Procedure for Planning A plan can be so perfect that its success may be practically a matter of automatic application of its pro- visions or, so imperfect that the chance of accomplishing 25"The Provost Marshal and ACMS," gp. cit., p. l. 261bid. 28 its objective, along the course provided, is extremely re- mote. Like good police service, good planning does not just happen. It is not an automatic process.27 Most publi— cations dealing with planning contain a recommended sequence of steps or procedure for planning. Some are more compre- hensive than others. LeBreton and Henning list the following sequence of fourteen steps as a possible procedure in developing a plan.28 1. Becoming aware of a possible need for formulating a plan. 2. Formulating a precise statement of the objective of the plan to be prepared. 3. Preparing a broad outline of the proposal. 4. Obtaining approval of the pr0posal. 5. Organizing a planning staff and assigning ' responsibility. 6. Determining the specific outline of the plan. 7. Establishing contact with all cooperating units. 8. Obtaining necessary data. 9. Evaluating data. 10. Formulating tentative conclusions and preparing tentative plans. 11. Testing components of tentative plans. 12. Preparing the final plan. 13. Testing the plan. 14. Obtaining approval of the plan. Ewing presents a much shorter list in outlining the steps he feels are involved in major planning.29 Establishment of Objectives Establishment of Planning Premises Search and Examination of Alternate Courses of Action 27LeBreton and Henning, 9p, cit., p. 14. 28Ibid. 29Ewing,_<_>_p. cit., Pp. 43—48. 29 Evaluation of Alternative Courses of Action Selection of a Course or Courses of Action Formulation of Necessary Derivative Plans LeBreton, in his book, A Guide for Proper Management Planning for Small Business, presents an abbreviated list of eight steps.30 Finding That There is a Need for Preparing a Plan Establishing an Objective for the Plan Organizing and Staffing for Planning Acquiring the Necessary Data for Planning Evaluating the Data and Arriving at a Conclusion Testing the Plan Implementing the Plan Controlling the Plan Not all of these steps or procedures are applicable in their entirety to the type planning with which this study is concerned. An analysis of the steps in a police process will be presented in Section II of this chapter. Essential Features gf_g Good Plan This section is devoted to the evaluation of a plan prior to its implementation. How are good plans to be singled out from among the others? Experience is the only thing that finally determines the true value of a plan, and even then the manner of its application must be considered. Nevertheless, there are certain broad characteristics of a good plan on which general agreement may be reached without waiting for the verdict of experience.31 Effective plans 3OLeBretonhgp. cit., PP. 1-5. 31Ewing,.gp. cit., p. 52. 30 should possess the following characteristics: (1) unity of purpose, (2) simplicity and clarity, (3) completeness and continuity, (4) capability and flexibility, and (5) accuracy and adequacy. Unity 2f Purpose. A plan represents preparation in a specific area to meet a particular event. An essential element of a plan is that it must provide a definite course of action and a method for execution. The course of action is develOped to accomplish a specific mission or objective.32 For unity of purpose, all activity outlined in the plan must adhere to a single main idea. There must be an over-all purpose toward which all resources involved in the operation are directed. Simplicity and clarity. To facilitate proper exe- cution, a plan should be simple and clear. All elements should be eliminated which are not essential to successful action. All aspects of the plan must be reduced to their simplest forms. To assure that instructions, orders, or directions convey the writer's intent, they must be clear. All possibilities for misunderstanding should be eliminated.33 Completeness and continuity. A.complete plan would be one which includes all the necessary components for its 32Department of the Army, EM 101-5 Staff Officers Field Manual Staff Organization and Procedure, p. 64. ‘33Ibid. 31 expeditious implementation.34 Such factors as organization, wherein relationships are clearly established and responsi- bilities fixed, must be provided for in the plan. Another important consideration is the full use of existing re- sources. A complete plan provides for the use of all re- sources organic to the department or available outside the department, which should be used.35 For a plan to have continuity, it must provide an organization, personnel, material, and procedures for the full period of the contemplated operation.36 "The guiding action of the plan must be continuous."37 Capability and flexibility. For a plan to have maximum value to a police agency, it should reflect the best possible guides administrators can develop to maximize the 38 A plan has capability accomplishment of its objectives. if, when properly implemented, it accomplishes the objective of the planning. A plan that offers no possibility of achieving the desired objective is of no value. As noted previously, there are many elements affect- ing the success of plans that are uncertain or subject to 34LeBreton and Henning, gp. cit., p. 39. 35Department of the Army, EM 101-5 Staff Officers Field Manual §faff Organization gnd Procedure, p. 64. 36Ibid. 37Ewing,.gp. cit., p. 53. 38LeBreton and Henning, gp. cit., p. 40. 32 change. If the administrator has developed a plan with flexibility, he has left room for adjustment to changes in operating conditions. Alternate courses of action may be stipulated, where necessary, in the event a change is needed.39 Accuracy and adequacy. Another good characteristic to develop in the plan is to have as much accuracy as is compatible with the unknown factors bearing on the outcome of the operation.40 The plan should be free from factual and procedural errors. All pertinent data must be considered. All data used must be accurate. Assumptions must be reduced to a minimum.41 When the unknown factor is heavily relied on, there can be no preciseness in the plan, and the oper- ation becomes one of venture. All data and assumptions used by the planner may be accurate, but the plan may fail because it has internal weak- nesses. Occasionally, vital elements are missing from a plan, causing a breakdown during execution. An example of this would be failing to specifically assign responsibility for certain functions, resulting in having nothing done or duplicating functions. It is important to discover 39Department of the Army, FM lOl-S Staff Officers field Manual Staff Organization and Procedure, p. 64. 4OEwing, loc. cit. 41Department of the Army, EM 101-5 Staff Officers .fie1_ Manual Staff Organfzation and Procedure, p. 64. 33 inaccuracies or inadequacies as quickly as possible and in— corporate necessary changes, so that the plan will function successfully.42 II. LITERATURE ON POLICE PLANNING O. W. Wilson, presently Superintendent of Police in Chicago, Illinois, has written the most comprehensive text dealing with police planning that could be found. In his book, Police Planning, Wilson states, "It is the purpose of this book to analyze the planning process in a police depart- ment and to discuss the tasks of planning within the police field without regard to their scope."43 Wilson begins by defining planning and proceeds to the values of a plan. These are: (1) It implements policy and clarifies it by defining more precisely an immediate objective or purpose and outlining what is to be done to achieve it. A failure to plan signifies a lack of policy, or at least a lack of general understanding of policy by members of the organization. (2) A plan serves as a guide or reference in both train- ing and performance. It simplifies the direction of the members of the group, facilitates the coordin- ation of their efforts, and places responsibility. In terms of tasks to be performed and effort re- quired in their accomplishment, coordination is achieved more readily when the duties of each com— ponent member or unit are outlined in the plan and when the relationships are thus officially es- tablished. A group operates as a mob in the absence of consistent direction and coordination; 42LeBreton and Henning, gp. cit., p. 56. 43O. W. Wilson, Police Planning (Springfield, Illinois: Charles C. Thomas Publisher, 1952). 34 through planning, chaos, confusion, and friction are replaced by system, order, and teamwork. (3) The planning process gives continued attention to the improvement of practices and procedures. Con- sistently uniform and superior methods are thus assured. (4) A plan enables a check on accomplishment. Control is thereby effected. (5) Wise planning assures the most effective and economi- cal use of resources in the accomplishment of the purpose of the organization.44 In a section on "Organization for Planning," Wilson discusses the duties of a planning officer or unit and the use of planning committees composed of operating personnel to consider special problems. Further in the chapter, these five basic steps in planning are outlined and elaborated upon: (1) The need for the plan must be recognized. (2) A statement of the objective must be formulated. (3) Relevant data must be gathered and analyzed. (4) The details of the plan must be developed. (5) Concurrences must be obtained from organizational units whose operations may be affected by the pro- posed plan.45 He concludes with a discussion on activating the plan and the authority and responsibility of the chief in accomplishing the police purpose. John P. Kenney, in his text, Police Management Planning, presents a detailed discussion of planning by police agencies.46 The initial part of the book deals with Ibid., p. 4. Ibid., p. 10. 46John P. Kenney, Police Management Planning (Springfield, Illinois: Charles C. Thomas Publisher, 1959). 35 the nature of police activities and their relationship to planning. The discussion of the "planning process,“ is most relevant to this study. Here, Kenney lists the following as identifiable characteristics of effective plans: 1. Clearly defined objectives or goals. 2. Simplicity, directness, and clarity. 3. Flexibility. 4. Possibility of achieVement. 5. Provisions for standards of Operation. 6. Economy in terms of resources needed for implemen- tation 7. Anticipatable effect on future operations. 8. Are necessities. Kenney then recommends the eight steps listed as, "an orderly means for the development of plans, be they large or small, long-range or short-range. These provide a framework for the consideration of all aspects of planning."48 "Frame of reference." Clarifying the problem. Collecting all pertinent facts. Analyzing the facts. Developing alternative plans. Selecting the most appropriate alternative. "Selling" the plan. Arranging for execution of the plan. Evaluating the effectiveness of the plan. 49 KOCDQO‘U'iwal—i The author discusses each of these steps and concludes with sections on "Who Plans," and "Community Factors Affecting Police Planning." 47Ibid., p. 18. 48Ibid., p. 21. 491bid., pp. 21-23. 36 In Parker 2g Police, a compilation of the City of Los Angeles Police Chief William H. Parker's addresses and articles edited by O. W. Wilson, Chapter Five, entitled, “Parker on Police Planning," is composed of two lectures on "Practical Aspects of Police Planning."50 Parker starts his first lecture with several defi- nitions of planning, Wilson's included, and moves on to discuss the importance and limitations of planning in police administration. Parker feels that planning is important be— cause it provides police administrators with more facts. He says: The scientific approach to the problems of police ad- ministration is based squarely upon planning and re- search. The personal judgment of competent police can never be eliminated as a key factor in effective . police administration, but that personal judgment must, 1n all cases, depend upon knowledge. Intuition, 'feel,' and 'hunch' are not magical qualities-—rather, they im- ply the ability to assess a situation accurately and make effective decisions. The more facts at hand, the less margin for error. Effective police planning places more facts at the disposal of the police administrator. He points out California's tremendous traffic con— gestion problem as an illustration of the general failure of traffic planning. In a section on planning units, the objectives, organization and functions of the Los Angeles Police Department's Planning and Research Division are 50O. W. Wilson, Parker 2g Police (Springfield, Illinois: Charles C. Thomas Publisher, 1957). 511bid., pp. 75-76. 37 outlined. Sections on "Organizational Planning" and "Man- power Planning" conclude the first lecture. Parker opens his second lecture with a section on "Operational Planning," into which he lumps program planning, procedural planning, and tactical planning. The alcoholic rehabilitation program carried on by the Los Angeles Police Department is used as an example of program planning. Pro- cedural and tactical planning are discussed and examples illustrating the usefulness of the Planning and Research Unit in these types of planning are cited. Sections on "Fiscal Planning" and "Physical Planning" complete the lecture. Parker concludes that, "police service does not stand still; it either improves or deteriorates; if it is to 52 improve, there must be careful planning." Department of the Army's Field Manual fgfifg Military Police Operations contains some basic material on police planning.53 The manual discusses the concept of planning, basic steps in preparing a plan and operation orders. Chapter 4, "Other Military Police Operations," contains a section on "special events" which includes instructions for handling assemblies and parades. Sections are also in— cluded on "civil disturbances and emergencies" and "joint police operations." The material presented in this manual, 521bid., p. 95. 53Department of the Army, EM fgfifg Military Police Operations (washington: Government Printing Office, 1955). 38 although applicable to civilian police operations, is rather general in nature and lacks the detail necessary for it to be of real value to the police planner. Steps lg Police Planning The role of the police administrator is that of directing the organization in a manner that will provide the most efficient service for the least expenditure of resources. "Successful administration depends to a large extent upon comprehensive planning, which is a necessary element and a fundamental function of administration."54 The size or complexity of the law enforcement organization are not the factors which determine the need or extent of planning. Every police organization throughout the nation must engage in the administrative function of planning, re- gardless of the scope of their assigned mission.55 We have said that planning is an essential part of all police operations and that planning traverses all levels of police administration. There is little doubt however, that much police planning is ineffective. Chief Parker feels that much of this ineffectiveness is due to the failure of police planners to appreciate the difficulties of the problems that they set for themselves. He says, 54Municipal Police Administration (Chicago: The International City Managers' Association, 1954), p. 107. SSIbid. 39 "Overconfidence in planning is a common failing--and usually due to a lack of definition of goal, a misunderstanding of obstacles, misuse of methods and means, and inability to ac- curately predict the future."56 This section is devoted to an analysis of the various steps comprising the basic or general planning pro— cedures outlined in the pertinent literature. Recognizing gf the need for preparing the plan. This first step is critical, for if the need for a plan is not recognized, planning obviously does not take place. It is important, therefore, that the police be alert to dis- cover coming events that may impose unusual burdens on them or pose a threat to the maintenance of law and order in the community. Events that result in the congregation of large numbers of persons deserve the development of plans that will facilitate the protection and orderly dispersal of the crowds.57 Needs are also discovered through breakdowns in procedures or failures in the accomplishment of objectives. A situation which illustrates this point occurred at the 1960 Jazz Festival at Newport, Rhode Island, when thousands of beer-drinking, carousing college-age youths descended up— on the city. The Festival ended as riots broke out when 56O. W. Wilson, Parker gg Police, p. 76. 57O. W. Wilson, Police Planning, p. 10. 40 police and mobs of young people clashed and the Governor sent in State Police and National Guard units to help re- store order. Recognizing the need for an effective plan in handling the event the following year, the Chief of Police took aggressive action in preparing such a plan, and the result was an absence of chaos, destruction, and rioting during the 1961 Jazz Festival.58 It is much more desirable, however, to discover weaknesses or deficiencies in a procedure before they cause a failure of the operation. This may sometimes be done by a critical analysis of the plan or of relevant factual data, resulting in verification of an apparent need.59 Every facet of an operation or procedure should be studied with the searching question "why" as the spearhead of analysis, understanding, and evaluation. "No tradition in law en— forcement is so sacred that it should be sheltered from piercing inquiry and intellectual penetration. The answer that 'it was always done that way' is never a satisfactory response, and is likely to be symptomatic of the urgent need for a new approach."60 Formulating g statement 2f the objective. The second step in planning is the formulation of a precise 58Joseph A. Radice, "Possible Rioting at Jazz Festiva1.Averted by Police," FBI Law Enforcement Bulletin 7, June, 1962. 59O. W. Wilson, Police Planning, p. 10. 6OSpring 3100, 22. cit., p. 4. 41 statement of the objective or mission. Identifying and understanding the problem is an aid to clarity in thinking. It tells us what is to be accomplished by the plan. Reference to a precise statement of the objective lessens the hazard of straying from the true purpose of the oper- ation and assists in gathering and analyzing relevant data, rejecting non-essential facts, and developing the details of a plan.61 The statement of the objective should include a general reference as to how the objective is to be ac- complished. The nature of the plan will determine just how specific one can get at this stage of the planning process. However, the statement of the objective should be specific enough to permit the planner to satisfy the needs of the plan.62 Establishing planning premises. The next step in the planning process is the establishment of planning premises. "These are forecast data of a factual nature and basic policies expected to be applicable for the future. Premises, then, are planning assumptions."6 An assumption can be defined as a supposition on the current or future situation, assumed to be true in the 61O. W. Wilson, Police Planning, p. 11. 62LeBreton, 9p, cit., p. 2. 63Ewing,.gp. cit., p. 44. 42 absence of positive proof. When the supposition is confirmed by positive proof, the assumption becomes a fact. As ad- ditional information becomes available, assumptions may change, requiring corresponding changes in the plan being evolved. Assumptions are often used, in the absence of facts, to state conditions that must exist for a specific plan to be used. Different sets of assumptions are used to generate alternate plans to cover various probable 64 occurrences. Establishing contact with cooperating agencies. When the plan being developed is of such scope that assistance from outside the planning agency is required, it is often desirable and at times necessary, to make official contact with responsible persons in each participating unit early in the planning process. The assistance required from outside the planning agency could range from actual participation in implementing the plan to providing data required for the preparation of the plan. When it is a matter of obtaining data, personnel involved are most cooperative when official contacts are made and they know the project has been authorized.65 When an outside agency is to be called on for assistance in the implementing phase of an operation, par- ticipation in the early planning phase will usually result 64Department of the Army, EM 101-5 Staff Officers Field Manual Staff Organization and Procedure, p. 60. 65LeBreton and Henning,.gp. cit., p. 17. 43 in a better understanding of the problems involved, more willing cooperation, freer exchange of ideas, and more ef— ficient performance of assigned tasks. Collecting and analyzing data. The planner cannot proceed in developing the plan until all available relevant data has been collected. Some operational-type plans re- quire the analysis of considerable data. In general, data must be obtained that will provide the answers to the questions: What?, Where?, When?, Who?, How? and Why?, so far as they relate to the basic objective and its accomplish- ment. The analysis of this data is intended to provide the planner and the chief with an estimate of the situation on which to base a decision.66 The estimate of the situation is a logical and orderly examination of all factors affecting the accomplish- ment of the objective in order to reach a sound decision. The purpose of the estimate of the situation is to determine the most suitable course of action to accomplish the objective.67 Actually, this step in the planning process is one of decision making. The planner, having sought out alter- native courses of action which would accomplish his objective, 66O. W. Wilson, Police Planning. p. 12. 67Department of the Army, EM 101-5 Staff Officers Field Manual Staff Organization and Procedure, p. 55. 44 evaluates these alternatives, and selects the course of action to be used as a basis for the plan. Formulating details gf fhg plan. On the basis of the analysis of data, the details of the plan are develOped. It is this step in the planning process that prescribes the actual execution of the plan.‘ The issuance of orders or directives to involved units and personnel, the establish- ment of schedules, and the provision for manpower and equip- ment are some of the details required for carrying out the plan.) Briefings must be held and assurance received that all involved personnel understand fully when, how, and what is to be done by whom.68 we can summarize this step by saying: The actual execution of the plan, in accordance with the specified procedure, involves steps such as providing the necessary resources to properly trained personnel who possess the correct equipment and use the proper methods at the correct place and time.59 Obtaining concurrences ang approval gf Eh§.El§E- When plans affect more than one organizational unit, personnel of affected units should always be given an opportunity to review and recommend modifications to that part of the pro- posed plan that affects their operations. As stated pre- viously, this step is much simpler if personnel from units involved participate in the initial development of the plan. 68John P. Kenney, Police Management Planning (Spring- field, Illinois: Charles C. Thomas Publisher, 1959), p. 23. 69"Command Management School Reference Notes," 22- cit., p. 3. 45 A formal written concurrence, or, where appropriate, a statement of reasons for non-concurrence should be sought from each affected unit. The planner then has the Oppor— tunity to modify the plan to meet objections raised or to submit the plan with a consideration of the non-concurrence, answering each argument offered by the opposing unit. The decision then lies with the chief, who can accept the pro- posed plan, or the point of View expressed in the non- concurrence, or some modification of either.70 Once the plan has been approved, publication and distribution can begin. III. LITERATURE ON POLICE PLANNING FOR SPECIAL EVENTS Literature directly devoted to police planning for special events is extremely limited. Some of the police texts cited previously make limited reference to this spe— cific type of operational planning. The primary source, how- ever, for any detailed discussion in this area is police periodicals. Several articles have been published describing the planning accomplished in preparation for police services at various special events. The more noteworthy of these articles will be reviewed here. Wilson, in his text, Police Planning, discusses situations imposing extraordinary burdens on the police such 700. w. Wilson, police Planning, p. 12. 46 as athletic events, parades, disasters, or sudden surges of 71 Much of the material presented concerns criminal activity. organizing to meet these special demands and the use of special squads. In the section, "Plans for Unusual Needs," the five basic steps in planning are repeated. Although there is a section entitled, "Planning for Special Community Events," it is repetitive and rather general in SCOpe. In "Plans for a Large Athletic Event," Wilson has reproduced the various plans that were prepared for the 15th Annual All Star Football Game, held in 1948 at Chicago, Illinois. Docu- ments of the Chicago Park District Police such as a Station Order assigning designated officers to specific duties at selected sites, general information and instructions, infor- mation regarding special movements, and a special event re- port are included and are informative. One of the most informative articles on police plan- ning for special events was prepared by the Editorial Staff of Spring QAQQ, the official magazine of the New York City Police Department and was reproduced in The Police Chief.72 Entitled, "Operation Security," the article concerns the planning and performance of the New York City Police Depart— ment in coping with the security problems resulting from the gathering of twenty-six foreign heads of state and their 71O.W. Wilson, Police Planning (Springfield, Illinois: Charles C. Thomas Publisher, 1952). 72"Operation Security," The Police Chief (March, 1961). 47 ministers at the 15th Session of the United Nations General .Assembly in September, 1960. The presence of such contro- versial figures as Fidel Castro and Nikita Khrushchev com- bined with the open animosity among world leaders at the time posed a security problem unprecedented in police history. The planning required for this operation was most extensive. The Secret Service, Federal Bureau of Investi- gation, State Department, Coast Guard, and U. S. Army are some of the Government agencies that were involved. A chain of successive planning conferences were held. The following key decisions were made at these police conferences: Adequate police details were to be assigned at key locatiOns to prevent disorder. A motorcade on a 24- hour basis was assigned to each delegate, with a ranking officer in charge at all times. Permanent details were set up at diplomatic residences, at the United Nations and at Pier 73 where the Baltika was to be berthed, with a superior Officer in command at each location. Security routes, policed at all times, were mapped to insure safe passage through the city for the dignitaries. A Mobile Reserve Force, with special transportation, was established. To keep all units in constant touch with each other, a communi- cations network was organized and put into 24-hours- a-day operation.7 To implement these decisions over seventy orders, containing 200 pages were published and distributed through- out the department, covering all phases of the security operation. Over three thousand press cards were issued, some thirteen thousand police barriers placed, and the Ibid. 48 department's stable of 232 bay geldings committed during the operation.74 The article provides a comprehensive and detailed account of this unique event and many of the principles em- ployed in this apparently well-planned and efficiently- executed operation could be adapted to any special event. Another very informative account of the planning problems facing large city police administrators in providing security services at special events was presented by Robert V. Murray, Chief of Police of Washington, D.C., to the Institute on Police Planning and Research in May, 1964.75 The events described by Chief Murray are excellent illus- trations of two kinds of major planning situations. The Washington rally for jobs and freedom is an ex- ample of a situation where the police agency has ample ad- vance notification of the forthcoming event and sufficient time for planning. The funeral Of the late President Kennedy, on the other hand, is an example of a situation where there is no advance notification, and the police must plan while the event is in motion.76 Chief Murray relates the details of the rally for jobs and freedom from the receipt of the initial information 74Ibid. 75Robert V. Murray, "Planning Necessary to Prepare For Unusual Occurrences" (paper read at the Institute on Police Planning and Research, May 14, 1964). 76Ibid., p. 3. 49 regarding the purpose, scope, and organization of the affair in early July through the close of the event during the evening hours of August 28, 1964. The scope of the planning problem for this event can be visualized by the numbers involved alone. A total of 5,217 men were on duty with the police department the day of the event and took part in controlling an estimated 210,000 persons attending the rally.77 The fact that only two arrests were made in con- nection with the rally attests to the fact that the planning performed was effective and payed big dividends.78 While the rally for jobs and freedom had explosive potentials, the state funeral of the late President Kennedy was expected to be a quiet, orderly, dignified affair. How- ever, providing protection for the family of the late Presi— dent, for the new President and his family, and for the many heads of foreign nations and other visiting dignitaries who came to Washington for the funeral, presented the police with significant problems.79 Some of the details of these problems are outlined by Chief Murray in the latter part of his address. 77Ibid., p. 9. 781bid., p. 10. 791bid., p. 11. 50 IV. SUMMARY AND CONCLUSIONS This section summarizes the analysis of the liter- ature. To do this each of the five principles contained in the model planning process are compared to the relevant literature analyzed in the study. To avoid duplication of material presented in the previous sections, only key points in the literature relating to the model will be presented. Conclusions are developed from the summary. Summary Assignment gf planning responsibility. When the need for developing a plan has been determined an official planning group should be organized. "At times the choice of persons is prescribed by the nature of the project and regular job duties of persons selected. Occasionally . . . projects are directed to prescribed departments."80 Wilson says: "The department must be organized to assure that planning will be done both promptly and ef— fectively. This is accomplished by placing responsibility for planning on designated units and individuals."81 Analysis gf the planning problem. "Analysis of the work to be performed during planning establishes the tasks which must be completed and the sequence for performing 80LeBreton and Henning, 2p, cit., p. 16. 81O. W. Wilson, Police Planning. P. 7. 51 those tasks."82 LeBreton and Henning present the following description: This stage is extremely important because it gives meaning to the division of labor within the planning group, provides direction to each member, indicates any problem of excessive overlap, and allows for the setting of more precise time standards for the com- pletion of various components of the plan.8.3 Selection of a course of action. This is a process of decision-making. After analyzing the situation the police planner should collect as many facts bearing on the situation as possible. Allen P. Bristow and E. C. Gabard, in their text, Decision—Making.fg Police Administration, summarize the fact-finding process this way:84 Fact-finding is probably one of the most difficult areas in decision-making. To obtain decisions of quality, best practices seem to indicate: (1) that the police administrator must relate the time spent seeking information to the urgency of the decision (2) that he must learn the location of and must de- velop sources of information; and (3) that he must develop objectivity in his analysis of facts and in the assumptions he draws.8 Once the fact-finding task is completed, factors which may adversely affect the accomplishment of the ob- jective are determined and listed. This is done by 82Department of the Army, EM lOl-5 Staff Officers Field Manual Staff Organization and Procedufg, p. 62. 83LeBreton and Henning, pp. cit., p. 17. 84Allen P. Bristow and E. C. Gabard, Decision- Making f3 Police Administration (Springfield, Illinois: Charles C. Thomas Publisher, 1961). 85Ibid., p. 49. 52 analyzing those aspects of the situation which could logi- cally combine to impair successful accomplishment of the objective.86 All feasible courses of action which will accomplish the objective if successful must be formulated and listed.87 Bristow and Gabard write: The selection of alternatives and their considerations indicates: (1) that the widest range of alternatives possible must be selected, (2) that selected alterna- tives must be evaluated by various considerations, and (3) that the alternatives and considerations should be written or diagramed to clarify their relationships for the police administrator.8 The alternative courses of action are then compared on the significance of strengths and weaknesses, and a con- clusion is reached as to the most suitable one. "The best course of action is ordinarily the one which has the most significant advantages and the least serious disadvantages in the efficient use of resources required to accomplish the mission."89 The course of action selected for adaption is formu- lated into a clear, concise, logical statement containing as much of the elements of who, what, when, where, how, and why as appropriate.90 86 Department of the Army, EM 101-5, p. 56. 87Ibid. 88 . . Brlstow and Gabard, 2p. Cit., p. 68. 89Department of the Army, EM 101-5, p. 56. 90 Ibid. 53 Implementation gf fhe pfag. Where there are various parts of a plan which are interrelated (conclusions arrived at for one part of the plan affect conclusions in other parts) they must be integrated into a tentative plan out- lining the concept of the operation.91 After the tentative plan has been prepared con- currences must be obtained. Wilson says, “Any unit that does not approve the plan or some detail of it should be required to submit a written statement of reasons for non— concurrence."92 The tentative plan should then go to the Chief or other designated authority, who reviews, refines, and ap- proves the plan.93 A final plan is then prepared which provides the necessary resources and directions required in the operation. John G. Glover, in his book, Fundamentafg‘gf Professional Management, outlines the following steps for making a plan operative:94 A. Arrange to carry out or execute the plan. B. Develop the precept of conduct and the means of control for executing the plan. C. Create and develop the necessary standards or criteria. 91 . . LeBreton and Hennlng, gp. c1t., p. 18. 92O. W. Wilson, Police Planning, pp. 12-13. 93 Department of the Army, EM 101—5, p. 62. 94John G. Glover, Fundamentals gf Professional Management (New York: Republic Book Company, Inc., 1954). 54 D. Prepare the procedural manual containing explanatory instructions to make the plan effective. E. Develop the complementary time table for each event within the plan, including quantity and quality elements. F. Prepare the necessary training manuals for those persons who are responsible for the effective performance of the plan. G. Arrange for proper supervision. H. Devise an adequate system of communication.95 Evaluation gf‘fhg.pfag. The results of plans should be evaluated. This is necessary in determining whether a correct alternative was chosen, whether the plan was ef- fective, which phase, if any, was poorly implemented, and whether additional planning may be required. In addition, the effects of the executed plan on other departmental oper— ations must be determined. "Follow-up is the control factor essential for effective departmental management."96 In the management cycle, the link between evaluation and new planning is "feed-back." It is the channeling back into the planning stage the lessons learned from executed plans. It should include recommended changes in future plans. This information should go to the individual who is in a position to make use of it, if it is to be effective. Feed—back is a vital link between review or evaluating and replanning. It provides the intelligence on which future decisions are based. There are a number of ways feed—back 951bid.. p. 74. 96Kenna/.22. cit., p. 23. 55 may be accomplished. Any of the communication techniques such as reports, conferences, lectures, staff meetings, charts, graphs, etc., may be useful. By collecting, evalu- ating, and plowing this information back into future planning, the management cycle becomes continuous, and steady progress toward the desired objective is facilitated.97 Conclusions In the preceding analysis of the literature each of the five principles contained in the proposed model planning process was compared to existing literature. As a result each principle was documented by specific references in various publications. In no instance was it determined that any principle was in conflict with relevant literature. It can be concluded, therefore, that the available literature supports the model planning process proposed in the study. 97"Command Management School Reference Notes," 22- cit., p. 13. CHAPTER IV CASE STUDIES OF POLICE PLANNING PROCEDURES FOR SPECIAL EVENTS This chapter reviews the field research that was conducted during the study. The first section discusses the method used in collecting the empirical data. It is followed by a narrative analysis of the material collected. Con- clusions, developed by an analysis of the results of the case studies as compared to the prOposed model planning process, complete the chapter. I. FIELD RESEARCH METHODOLOGY The case studies were conducted through the use of personal interviews with police agencies known to have en— gaged in planning for security services at special events. Personnel interviewed were those with a personal involvement in the planning process conducted at their respective police agencies. The interviews were conducted by the researcher, and although an interview schedule1 was prepared, it was not 1see Appendix A. 56 57 used for direct questioning. Rather, an open—end interview was conducted with the respondent relaying information in chronological, story-telling manner and the researcher asking questions only to clear up hazy areas or to obtain information on an essential point. At the start of the interview the respondent was asked to select and describe a specific special event with which he was familiar and for which his police agency had prepared plans. This specific event was to be used as a basis for all information presented to the researcher. The interview schedule was used as a checklist prior to concluding the interview to assure that all relevant areas of interest had been covered. Following the interview, all the data collected was summarized and an analysis conducted to determine the basic details of the planning process used by each agency. The details of these planning processes were developed into a narrative summary and are presented in the following section. II. CASE STUDIES Case Study if The agency selected for field research was the Chicago Police Department. The interview was conducted with planning personnel of the Traffic Division. The special event which was used as the basis for the material presented 58 was the visit of President Lyndon B. Johnson to the City of Chicago on 23 April 1964. The President was scheduled to arrive by military aircraft at O'Hare Field. He would depart from there, via heliCOpter, weather permitting, and proceed to Meigs Field. A motorcade would then be formed carrying the President and his party to their hotel suites. Approximately an hour later the official party would proceed by motorcade to a banquet hall. At the conclusion of the program the President would either proceed to Meigs Field by motorcade, depart there for O'Hare Field by helicopter, and leave immediately, or he would return to the hotel where he would stay over- night and depart the following day. The Department was given several months advance notice of the visit. Action taken during this period in- cluded the rescheduling of leaves and other absences so that a maximum number of police officers would be available for duty during the event. Approximately two weeks prior to the event Secret Service Agents arrived to participate in the planning. The Deputy Superintendent, Bureau of Field Services, had the responsibility for over-all coordination of the preparation of the plan. He is the second ranking admini- strator in the Chicago Police Department, working directly under Superintendent Wilson (Figure l). 59 9H2: mozmquqmezH - qaszHmo onmH>Ho onmH>Ho onmH>Ho m>Heomemo onmH>Ho nomemm onmmme meson m _ .IF mmoH>mmm mmoH>mmm oqum mmoH>mmm mmHo onmH>Ho onmH>Ho . onemzmomzH onmH>Ho oszzeqn mHquezm onmH>Ho ezmemHmm< ezeemHmme qumon qmzzommmn mquOm ezmzmomzez mozasz moH< m>Hesomxm m>Hemmm BZMSQHDOH mmvamO NBHhflm ZOHBflBHde mmuHmmO Nfimm9mm¢m domBZOU Emmm mmUHmmO MBWMflm mmHm mWMZHOZm MBWMfim Amy own any Omn ADV Omm Amy Own WamHfieHommm mmmmm NBWMNm mqoonmImqumm> momoommg flmoH>mmm m>Heomeomm_ _ L _ _ MBHMdm UHAmDm m0 BZWZEM¢QHQ mOBUWmHQ . _ezmonmmm _ .L . mDNEmDme mo omeom weHmmm>Hzo memem zmonon gmma I momd NBWMflm UHAmDm m0 BZMZHmsz zooeeqm zooe COMPANY 103 BUREAU OF FIELD SERVICES SPECIAL ORDER 64-14 PHASE II ASSIGNMENTS "D" CO. 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