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MAY BE RECALLED with earlier due date if requested. DATE DUE DATE DUE DATE DUE 6/01 cJCIRC/DateDue.p65-p.1s MICHIGAN STATE uNiv‘ERsrrY TEXTILES, CLOTHING RELATED A'zr‘ COLLEGE or Eff-”i r ‘ ‘ Fl-‘f‘.[ ..o h-slv‘, tor/“CS /QUALI;I‘Y COMPARISON OF READY-MADE DRAW CURTAINS / H By Rosalie Claris Budzinski // A PROBLEM Submitted to Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF ARTS Department of Textiles, Clothing and Related Arts 1969 Chapter I. II.‘ III. IV. V. 'TASLE OF CONTENTS INTRODUCTION 0 O O O O O O O I O O '1. O 0 Background Information . . . . . . . Statement of the Problem . . . . . . Definition of Terms. . . . . . . Importance of and Need for the Study DEVELOPMENT OF CRITERIA FOR EVALUATING READY-'MADE DRAW CIIRTAINS. o o o o o 0 Appearance Characteristics . . . . . . Economic Factors . . . . . . . . . . . Functional Requirements. . . . . ANALYSIS AND FINDINOS'. . . . . . . . . Appearance Characteristics of Low Cost Curtains . . . . . . . . . . . . . Economic Factors of Low Cost Curtains. Functional Requirements of Low Cost Curtains . . . . Appearance Characteristics of High Cost Curtains. . . Economic Factors of High Cost Curtains Functional Requirements of High Cost Curtains . . . . . . . . . . . . . . Findings . . . . . . . . . . . . . . . SIRMARY O O O I O O O O C C O O O O O O RECOMMENDATIONS FOR FURTHER STUDIES AND RELATEDSTUDIES 0'. o o o o o o o o o BIBLIOGRAPHY : . . . . . . . . . ... . . . . . APPWDIX . O . . C . . . . O O O . 0 O C . C 0 ii 0 O O O O 0 O O o Page O‘UJUJ H H ll 13 17 18 21 2% 27 28 31 33 39 .52 59 CHAPTER I INTRODUCTION ‘, Background Information'1 As early as the Renaissance period, windows were small and made of thick, Opaque glass. There was little concern for window coverings to secure privacy, to control ventilation, to provide insulation, or to obstruct an un- ' desirable view. Only the wealthy attained aesthetic enrichment by draping enormoug amounts of lavishly designed velvets, brocades, and damasks throughout the rooms, with the exception of the windows. During the seventeenth century, country houses replaced the castles; larger win- dows with a type of curtaining became fashionable. French silks were used more extensively than the Oriental imports. The luxurious fabrics were draped effectively on the walls, as well as over and along the sides of windows. Light cotton muslins imported from India became.more popular and economical than the French and Oriental fabrics. The style of window coverings also changed, with the sheer fabric arranged across the complete window and along the sides. In order to admit ventilation or disclose a view, the entire curtain hadfto be drawn to one end. A later innovation was to cut the curtain into two parts to achieve a more aesthetic 1 appearance when the curtain was drawn for various pur- poses.l A France set the fashion of interior design as a result of the reign of the three Louis. Throughout each sovereignty, full length curtains of elaborate fabrics created a formal impression. However, the fashion changed from the lambrequin of Louis XIV to an elaborate trimming of loops and draping with fringes and laces by the reign of Louis XVit Louis XVI established a more conservative treatment, with lighter weight materials and smaller amounts of fabric. All the European countries and the British Isles followed the French fashion of window treat- ment, but each country made its own adaptations. As a result, numerous curtain styles as well as a variety of fabrics have developed. In 1760, with the beginning of the Industrial Revo- lution in England, great strides in industrial developments were taking place. Inventions such as the spinning jenny, . the power loom, and the steam engine called for new produc- tion methods. Products were no longer made in the homes of the workers, because they could not afford the expensive new machinery. werkers were brought into factories by wealthy owners and supplied with the equipment and raw mate- rials to produce a finished product. Division of labor and specialization increased production and wealth. Throughout the revolution, corporations were formed, with various . . 1Helen Churchill Candee, w aves and Dre eries (New York: Frederick A. Stokes Co., 1930 , p. 262. 3 rights and duties for employers and employees.2 Gradually, automated machines replaced the earlier models. I During this modernization process which spread to other countries, furniture and fabrics became accessible to the working class. It is possible that mass production methods and consistency of window sizes made it practical for curtains to be pre-constructed for immediate use. Curtains were mass produced in Simplified construction and style. Some basic styles included traverse curtains, tie- back curtains, tier curtains, and cries-crossed curtains. Variations Of basic styles were achieved by weight of the fabric used and the pattern or type of design. Statement of the Problem The focus of this study was to develop the criteria by which ready-made, living room draw curtains can be analyzed for quality, using the information obtained from the literature, a home furnishing specialist, and market samples of various characteristics distinguishing the qual- ity of ready-made curtains associated in different price ranges in one retailing outlet, and among the three retail- ing outlets. Definition of Terms Several terms will be defined to help clarify their meanings, as used in this study. 2"Factory System, " Enc clo edia Americana, Inter- national Edition, Vol. X (1955;, p. 569. . 1. Structural design - visual or tactile quality derived from the intrinsic character of the materials, the way in which they are fabricated, or the sensitivity with which the object and its component parts are shaped.3 2. Applied design - adornment added to an object after it is structurally complete.1+ Lumecialmmafimheiandmatmma- type of finish incorporated into a fiber or applied to the fab- ric to add desired properties. A. .Disggunt_stgne - retail outlet originally offering nationally advertised brands at retail prices lower than those suggested by the manufacturer. However, today nationally advertised brands as well as inexpensive merchandise are sold at discount stores. The keynote of the operation is mass production, with minimum service and emphasis on bargains.5 5. Department store - retail outlet offering a wide variety of merchandise, including wearing apparel and . household furnishings for consumers of all ages and both sexes. This collection of merchandise is offered for sale in separated departments, each of which is administered 3Ray Faulkner and‘Sarah Faulkner, Inside Today's Home (3rd ed.; New York: Holt, Rinehart and Winston, 1968), p. 116. 'thid. SJ. Gordon Dakins, The Buyers Manual (New York: Merchandising Division of National Retail Merchants Association, 1965), p. 6. by a buyer or department store manager who is a specialist in his field.6 ' 6. Chain store - retail outlet selling the same kind of merchandise as a department store. It is admin- istered by a centralized management under a Single owner- ship, but the number of store units varies.7 7.\,Branch_§tgre - retail Outlet differing from chain store units in that it is dominated by the parent store; its more specialized and smaller counterpart, the "twig," is a natural development in view of the decen- tralization of shopping areas. Branch operations are not as autonomous as chain operations.8 . 8. ,Quztain_- any sizeable piece of fabric window covering, light or heavy, sheer or opaque, constructed with or without lining. 9. .Qrapgzy - commonly refers to a heavy weight curtain, with or without lining, and made to hang in folds, but sometimes restricted to a draped effect in a window treatment. fOperational definitions specific to this study include the following: 10. Ready-made draw curtain - a general term des- cribing a window treatment of the pull or draw type, with 61bid., p. 2. ' 7Fred M. Jones, Retail Management (Homewood, 111.: Richard D. Irwin, Inc., 19637} p. llh., 8Delbert J. Duncan and Charles P. Phillips, Retailing Principles and Methods (6th ed.; Homewood, Illinois: Richard D. Irwin, InCO, 19 3 ”po 11”. . pinch-pleated heading, and made of opaque, unlined or self lined fabric; suitable for use in a living room and ready- for immediate use. 11. Eabrig_§2n§tzuctign_- refers to type of fiber, and structural and applied design. 12., Curtain construction - regular three-inch pinch pleated curtains with three- to four-inch spacing between pleats. 13. Win - a representative sample. curtain within the lowest price range in a given stOre. 'lh. ,Meginm_gg§§_gnztg;n - a representative sample curtain within the middle price range in a given store. 15. .High_ggst_guntain - a representative sample curtain within the highest price range in-a given store. 16. ,Qhazagtenistigs - in this study refers to ‘characteristics or individual properties of a curtain, such as fiber or size of stitches. 17. .Quality - in this study refers to the property. of the curtain due to a combination of characteristics. Importance of and Need for the Study , A comparison of curtains in a variety of retailing outlets is important to any profesSional in the field who wishes to keep informed of consumer choices and the services that are available in retailing outlets. Home economists such as interior designers, home furnishing specialists, and consumer consultants_will be better prepared to advise consumers in making more appropriate decisions in selecting suitable ready-made curtains, if they have information based on analysis of what is available. This informa- tion could also be helpful to consumers themselves in obtaining ready-made curtains that will be satisfactory to them in appearance as well as being economical and funcéia tional. . Factors that might be considered to contribute the most to low, medium, and high price levels are fiber con- tent and size of the curtain. Some of the readings suggested this was true; however, they gave no substantial evidence to this effect. The characteristics of the material and construction are related to the quality of appearance over ‘ a period of time, although these factors may not be evident when the merchandise was initially displayed.* ,The per- formance of curtains in daily use, in laundering, in dry cleaning, and with change in humidity may affect the qual- ity of appearance and serviceability. Therefore, it is important that the consumer know the qualities to lobk for in ready-made curtains. *These factors are being considered under appear- ance characteristics and economic factors because they affect the length of satisfactory use. CHAPTER II DEVELOPMENT OF CRITERIA FOR EVALUATING READY-MADE DRAW CURTAINS ' \ In each type of window treatment, the factors emerging aSAgenerally important in making a decision are the appearange characteristics, the economic factors, and the functiofléfi requirements of the curtains. The critical decision insthe choice of a curtain is to select the fac- . tors that are most important to the particular installa- tion. A number of factors are usually combined in order to achieve a high level of satisfaction. In an article in the 1966 issue of Progressive Architecture, the authOr men- tioned that a balance between openness and view, on the one hand, and insulation and privacy,.on the other, is important. This effect depends upon the type and density of the fabric. Selection of harmonious window coverings from both the inside and the outside view contributes to a pleasing appearance. In the review of window treatments, the author found that the traverse curtains have remained the most common type of window covering in residential installations.9 9"Window Coverin s," Progressive Architecture, ‘VOlo ”7 (November, 1966 , p. l o Appearance Characteristics Appearance factors involved in curtain decisions are: design features of fabric, dye process, general qual- ity of the fabric itself, construction features, and over- . i all appearance of the curtain, including hanging quality. Factors that contribute to the over-all appearance of curtainsxare the design features of the fabric and the curtain itSelf. Pattern that matches with the grain of the fabric throughout the entire curtain contributes to the over-all appearance of the window treatment. Curtains may be cut off grain, or a pattern added to the fabric after 9 the material is constructed may not have been applied on the straight of the grain. The curtain must be constructed on the grain in order to hang evenly. An off-grain applied design will be impossible to match because of the degree of variation, and its unevenness will detract from the appear- ance of the window treatment. Evenness of dyeing throughout the fibers and the fabric is important to the over-all quality of the window covering. Solution dyeing is ideal because it ensures even dyeing throughout the fiber, but it is limited to man-made fibers. However, there are other satisfactory acceptable color application processes such as screen printing, roller printing, and piece dyeing. Fabrics that have been piece dyed might vary in the amount of color absorption and fiber penetration, depending on the type of fiber, fiber blend, amount and quality of pigment, and length of dyeing time in each dye bath. .53» 10 General quality of the fabric itself will further_ influence curtain choice. Quality of the fabric is affected by the fiber or fibers used in construction, yarn count, spaces between yarns, weight of yarn, looseness or firmness of weave, and the finish. These general components affect texture of the fabric. Textures may look and feel smooth or rough, pliable or stiff, slippery or harsh, lustrous or dull, soft or hard, springy or limp, warm or cool, and sheer or bulky. Textures also determine the drapability of curtains-ewhether they fall in soft folds or whether they hang in firm convolutions.lo Congruity of design . according to lengthwise and crosswise grain further affects l fabric appearance. ; Construction details that add to quality are: neat, even stitching; correct thread tension; absence of loose thread ends and puckers; even pleats; suitable hem finishes; and adequate side and bottom hems, heading, and pleats. Sufficient curtain fullness supplies beauty in the- hanging quality of tailored curtains. In heavier weight I draperies, plan for fabric width twice as wide as the win- dow or the window and wall space to be cbvered, in order for curtains to hang in generous, soft folds.ll To hang evenly, a curtain must be constructed on the straight grain loDorothy Clark, W n ow Treatment, Agricultural ' Extension Service (Pullman: Washington State University, 1960), p. 16. 11Martha L. Hensley and Bess V. Morrison, "Window Curtains, Planning and Selection," Hopse and Garden Bul- letip N9,“ (Washington, D. 0.: U. S. Department of Agri- 1) ll of the fabric. If not, the material will not hang evenly, and the pleats will not fall in even folds. Self-lining12 adds body.and weight to light and medium weight fabrics; therefore, they hang better and have greater dimensional stability. 'Iasakmuai_fiastezs \ \ Specific economic factors in the choice of ready- made curtains include: initial cost of the curtains, main- tenance costs, insulative properties of heat and sound, and admission of exterior light. One might expect that the initial cost of curtains will be affectedi by their dimensions, fiber content, and construction features. Larger curtains, although of the same fabric, require additional fabric, additional con- struction time, and larger amounts of special purpose finishes than the smaller sizes. It would appear, then, that the larger the dimensions of the same curtain type, the greater the cost would be. Cost of the curtain is also said to depend on the type and availability of its component fibers, construction features of the fabric, quality and type of dye process, and special purpose finishes and treatments. Quality construction features of the curtain might also influence cost. Such factors as absence of loose thread ends, use of correct thread tension to avoid puckering, L- Ilzself-lining as referred to in this-study includes a sprayed acrylic backing or a woven backing as a result of a double cloth. 12 and straight, even stitching indicate good quality con-‘ struction but might add to labor costs. Ample hems also are an indication of good quality but conceivably could add to construction costs beacuse of the additional fab- ric used. Maintenance cost is another economic factor in the choicelof curtains. Stability of colOr is an impor- tant characteristic influencing quality and maintenance. Curtains that have a specified length color guarantee.. . assure to some extent the length Of color fastness and replacement time. Solution or vat dyed fabrics are more .color fast to sunlight, gas fading, and fading with wash- ing and dry cleaning than aregother dye processes of the same man made fiber. Research carried out by Todd pp p; on fading properties of certain fiber substrate indicated ~that "the structure of dyes is the overriding factor in regard to stability to light fading but fiber substrate, delusterant and depth of shade do have some effect on the stability of these dyestuffs.l3 Curtains with self-lining and lined curtains may be more economical than unlined curtains because they protect the face fabric from fading and sun rot. Other maintenance costs include type of cleaning and pressing necessary. Curtains that are wash- able and require little or no pressing are more economical than curtains that require dry cleaning and the added labor 13R.E. Todd R.S. Asquith, and A.T. Peters, "The Influence of Fiber Substrate on the Fading Properties of Nitrodiphenylamine Dyes,.Am n D s Re o te , Vol. 55 (July 18, 1966), p. 562. ‘ . 13 of pressing. Durable heading tape securely applied con- tributes to the length of service of the curtain. . Another economic factor in curtain choice is any saving which might accrue from regulation of heat. Dark colored fabrics, which tend to absorb and re-radiate solar energy, are practical in the colder months due to possible , saving in heating costs. However, darker curtains would possibly increase air conditioning costs in the warmer months. 'Likewise, compact weaves and heavy fabrics are more heat absorbent than light, airy fabrics. Also, self- lined and lined draperies contribute to the insulative ,quality by retaining summer coolness and winter warmth. A Light colors and light weight, open weave admit more natural, diffused light to the room, thereby reducing electricity costs. Fppctional Reguirements Physical requirements desirable in window coverings. include: ~acoustical properties, ease of maintenance resulting from resistance to sOil and “easy-care" properties, abrasion resistance, and resistance to fading and sun damage. ' Exterior and interior noises can be effectively reduced by heavily textured fabrics. Adequate quantities of textured fabric in deep folds are more effective in sound absorption than flat coverings made of smooth material, which are sound reflective. The amount of fullness provides insulative properties in direct proportion to the depth of 1% of the folds and the size of the curtain. Draperies with . self-lining, such as acrylic backed fabric, and draperies with a separate fabric sewn to the face fabric have greater insulative properties than unlined draperies because of air pockets formed between the face fabric and the self- lining or lining. Sound transmission and absorption also depend upon,the number of warp and filling yarns per inch (yarn count), the amount of twist (turns per inch), the thickness of the yarns, and the size of the spaces in the fabric. The greater the yarn count, the closer the spaces between the yarns; therefore, the greater the amount of sound absorption.1h Special purpose finishes and treatments may be applied to fabrics or curtains once they are constructed to impart certain performance characteristics. Some fin- ishes add wrinkle resistance; spot and stain reSistance; soil resistance; resistance to fire and mildew: «Others impart wash and wear qualities, permanent smooth qualities, dimensional stability, and body. These are referred to as functiOnal finishes, as opposed to the general finishes added to greige goods. May mentions that the fluorochemical and extended finishes such as Scotchgard and Zepel offer successful protection against water and oil borne stains. These finishes cling to each fiber by forming a chemical shield that pushes away watery or oily substances and prevents them from being 11mm. Metzger, "Fiber Glass Fabrics Modify Environ- ment," Apchippptppal Recopg (November, 196%),‘p. 219. 15 absorbed. Scotchgard and Zepel finishes are durable to washing and dry cleaning, yet do not affect fabric hand or appearance.15 Scotchgard and Zepel are two fluorochemical stain repellents; however, there are other kinds of stain repellents such as silicones, waxlike derivatives, and pyridiniumgcompounds. Normally, fluorochemical finishes are used in con- junction with wash and wear resins and the permanent press finishes. Wash and wear fabrics with themosetting resins impregnated into the fibers or blends have produced fab- rics with good wrinkle resistance, crease retention, tear strength, and improved dimensional stability. Thus, a ‘ ' fabric that is washable and treated with special purpose finishes for minimum care is another functional quality that is desirable in curtains. Abrasion resistance and strength are additional functional requirements of draw curtains. Faulkner speci- fies that "fabrics used for draw curtains need sufficient strength, durability, and flexibility to withstand being pulled back and forth and to hang gracefully when stretched or pulled together.“16 For this reason, glass fiber is not used as extensively as other fibers in curtains because of low abrasion and cracking resistance when rubbed or creased. ' 15Michael J. May, "Water and Soil Repellent Fin- ishes," American Dygsppff Repoppep, Vol. 5% (October 25, 1965), p. 0. . 16Faulkner, M” p. 267. 16 Another functional property to consider in the selection of curtains is the resistance of the fabric to fading and sun damage. Lustrous fabrics are more resistant to the effects of light than delustered fabrics. Very fine yarns and loose weaves are less resistant to light than heavier yarns and firm weaves. Materials that are rela- tively highly resistant to the effects of ultta violet rays or a condition.called sun rOt include glass fibers, inert mineral fibers, Polyester (Dacron and Fortrel), acrylic (Creslan and Orlon), monocrylic (Verel), Saran, and nylon, . which are highly resistant to sunlight and heat but will react to sunlight and heat.17 Fire resistance was provided only by the glass fibers; no additional flameproofing fin- ishes were applied to the samples observed. Finishes added to fabrics to reduce damage by mildew producing fungi were ' not evident in any of the samples observed.’ The curtains .containing cotton fibers may be attacked by mildew. Since there were no bases for discrimination among the curtain samples, resistance to fire and resistance to mildew will.- not be discussed further. The above criteria relating to appearance char— acteristics, economic factors, and functional requirements were the classifications need to eValuate the quality of ready-made draw curtains of three cost levels,18 in three retail outlets. l7HThe Institute Answers Your Questions on Draperies," Qppg_flpp§ekggpipg, Vol. 156 (February, 1963), p. 160. 18Although data were obtained for three cest levels .only two were analyzed; this is explained on page 17; CHAPTER III ANALYSIS AND FINDINGS The concern of this study was to determine the criteria thét contributed to quality in ready-made cur- tains. Infgrmation found in the literature, observations of market samples, and conSultation with a home furnish- ings specialist provided a guide for constructing a data ' sheet for categorizing, recording, and analysing the data. Data are presented in their entirety in the Appendix. _ Because one type of each curtain available was displayed in Store A and Store B, it was difficult to determine which curtain was the most representative curtain in each price range. The manager was consulted in each retail outlet to determine the most representative cur- tain in each price range. In Store C, the most represent- ative sample was determined by choosing the curtain with the largest number of samples in a particular design, color, and dimension in each price range. Because of the over lapping of costs among the stores, it was impossible to define clearly the middle price range. Therefore, for the purposes of this study representative samples in the low and high cost ranges in each retail outlet were selected for evaluation and comp parison. 17 18 In Store A, a locally managed, international department store chain, the low cost range was considered to be from $3.99 to $6.98. The most representative sample in this price level sold for $6.98. High cost range in Store A was from $9.99 to $12.98. The most representative sample in this cost range sold for $12.98. In Store B, a locally managed department store with two branches, low cost range was considered to be from $h.99 to $6:Q9. The most representative sample in the.. low cost range sold for $6.99. High cost range in Store B ' was from $2,99 to $10. 99. The most representative sample ' in the high cost range sold for $10.99. I In Store C, a discount store and a member of a chain, low cost range was considered to be from $2.hh to $3.22. $2,99 was the price of the most representative low cost sample. 'High cost range in Store C was from $h.99 to $6.99, and the most representative sample in this range was $5.88. A . Appearance Cparacteristics of Low Cost Curtains Under the category of appearance characteristics, factors that constituted the criteria were: design fea- tures, dye processes, general construction of the fabric, construction features of the curtain, and over-all appear- ance of the curtain, including hanging quality. In Store A, the low cost sample was constructed in.a structural Jacquard design, with a loose, closed {5" I. II 'n. MD 19 weave. Yarn count was 100 warp yarns by 32 pick yarns per square inch. The quality of the dye application appeared even throughout the fabric. A heavy weight yarn composed of 67 per cent cotton and 33 per cent rayon was used in construction, imparting a non-lustrous, rough textured surface quality to the fabric. The fabric hand appeared flexible, resilient, and compresSible. .In general, construction details appeared to be of fair quality. Stitching was neat and even, done with matching thread~in a basting length stitch. However, side hems were puckered slightly, probably as a result of incorrect thread tension. Ample side and bottom hems with blind stitched finish were provided. Heading tape was of h" buckram and its applica- tion was neat and secure. The curtains contained 3" pinch pleats with k" spacing between pleats. Double fullness construction provided generous folds. The over-all hang- ing quality of the curtain was poor. It sagged to one side because the curtain was constructed off grain. In Store B, the low cost sample was constructed in a structural_novelty design, having a loose, open weave. The yarn count was not stated. Dye applicatibn appeared consistent throughout the fabric. A medium weight yarn composed of 100 per cent cotton was used in construction. The fabric had a rough, non-lustrous texture; it was flex- ible but appeared limp and lacked resilience. Construc- tion details generally appeared to be of high quality. Easting-length stitching done with matching thread was neat, even and secure throughout; correct thread tension 20 was used. Side and double bottom hems were ample and were finished with blind stitching. Heading tape was no buck- ram, and was applied securely and evenly. The curtains contained 3" pinch pleats with H" spacing between pleats. ' Curtains were constructed with double fullness and fell in even folds. Hanging quality was good because the curtain - was constructed on grain. The low cost sample in Store 0 had a structural novelty construction with a loose, open weave. Yarn count was not given. The fabric appeared to have an even dye application. A medium weight yarn was used in con- struction, compOsed of 57 per cent rayon and #3 per cent acetate. Surface quality was/rough in texture and non- _ lustrous. The fabric hand was limp and lacked dimensional stability. Construction features were of poor quality throughout. Stitching was uneven, and some places were stitched twice. There were many loose thread ends, as 'well. Matching thread in a basting-length stitch and cor- . rect thread tension were used. Side and double bottom hems were skimpy. The bottom hem was poorly constructed and the inside of the hem was stretched and showed on the outside of the curtain. Heading tape was 3" flexible card- board paper; it was applied securely, but with uneven - stitching and loose thread ends. The curtain contained 3" pinch pleats with h" spaces between pleats. Double fullness pleating was used; however, the curtains did not hang in even folds because they were not constructed on grain. 21 Economic Factors of Low Cost Curtains Within the major category of economic factors are included the factors of initial cost of the curtain, maintenance costs, insulative properties of heat and sound, and admission of exterior light. The initial cost of the most representative curtain in the lowneost category in Store A was $6.98. It was composed of cotton and rayon, two readily available fibers. Thggfabric was constructed in a firm, Jacquar. weave.which i? costly as a result of expensive machinery that is complicated to operate.19 Low cost samples in ' Store B and Store C were both constructed in loose, open weaves with a novelty design./ It is likely that the nov- elty design technique is less costly with less complex operating machinery than the Jacquard design technique. DimenSions of the low cost curtain in Store A were #8" 'x 8%"; the length was 21-inches more than the low cost cur- tains in Store B and in Store C. Special purpose finishes I and_treatments included a perma-smooth finish, a two-year fade resistance and less than 3 per cent shrinkage guar- antee. Quality of construction reached an acceptable standard as stated in the description under appearance, indicating that a reasonable amount of care and labor had gone into the construction process.- Maintenance costs would also affect the choice of curtains. The "easy-care" features and fade resistance guarantee added to the economy of this - - ‘ u. H : "HLWL19Joseph ‘op. pit., p. 276. fin. 22 particular sample. Dimensional stability was provided by less than 3 per cent shrinkage control; therefore, the cur-' tains would be less affected by changes in humidity and washing than untreated curtains. As a result of dimensional 'control, the curtains would appear attractive for a con- siderable period of time. Heading tape made of A" buckram, neatly andxeecurely applied contributed to the service- ability of the curtain. This curtain was judged to pos- sess.fairly.edequate heat retention value due to the medium weight, closély woven fabric used in construction. ’The rather dark pelored fabric would make it more suitable for colder weather because of heat absorption. However, these same features would limit itsyfunctionality as a source of diffused Tight. The delustered surface and the loose weave would increase slightly the effects of light. , Original cost of the most representative sample in the low cost level in Store B was $6.99. Fiber content was 100 per cent cotton, a readily available fiber; dimensions . were #8" x 63". Special purpose finishes and treatments - included a perma-press finish which decreased maintenance cost because it was washable and required little or no ironing. Construction features indicated a reasonable (amount of time and labor were involved in making the cur- tains, thereby increasing the serviceability of the curtain. There was no indication of treatment to increase dimensional stability; consequently,.the amount of shrinkage could not be ascertained. The type of dye process and colorfastness were not specified; therefore, the stability of color could 23 not be determined. Self-lining was not present in the low cost curtain in Store B, but the cotton fibers are fairly resistant:to sun damage. However, the curtain itself and the constpuction of the curtain indicated a long length of service. Serviceability of the curtain was provided by heading tape made of h" buckram securely applied. The most representative sample in Store B was a rather dark colored, medium weight fabric which would give it a small amount of heat absorption. However, properties of diffusion of natural light would be minimal in spite of the fairly open weave because of the dark colored, medium weight fabric. Original cost of the most representative curtain in the low cost level in Store C/was $2.99. Fiber content included 57 per cent rayon and #3 per cent acetate, both readily available fibers. Price of the low cost curtain in Store C was less than one-half the cost of the other two curtains in Store A and in Store B. Dimensions were #8" x 63". Absence of special purpose finishes and treatments,- as well as inexpensive fibers likely accounted for the low price. Poor quality construction features described under the section of appearance characteristics would indicate lower serviceability. Heading tape made Of non-durable cardboard would shorten the life of the curtain. Mainten- ance costs of this curtain would be expected to be higher than the two low cost samples in Store A and Store B because it required more-frequent cleaning, dry cleaning, and pressing. Evidence of dimensional stability was not specified; therefore, the degreecof fabric change could not A“ 2% be predicted. Some rayon fibers tend to stretch in use and care and may shrink in high humidity. Lack of special pur4 pose finishes and treatments as well as absence of the type of dyeing process and guarantee of dye fastness made the life of the curtain questionable. Lack of self-lining and weak fibers would make the curtain susceptible to sun damage and fading. This curtain was light colored, with a loose, open weave, thereby making it poor in heat reten- tion properties. However, the light color of the fabric, as well as its loose, open structure, would make it excel- lent in the diffusion of natural light. Fppctional Reguirements of Lon Cost 9' pgptains Functional requirements, another major factor in curtain choice, consisted of acoustical properties, ease of maintenance resulting from resistance to soil and "easy- care" properties, abrasion resistance, and resistance to fading and sun damage. A In Store A, the most representative low cost sam- ple appeared to be fairly sound absorbent. The medium to heavy weight fabric with a closed weave and a rough textured ,surface would absorb noise» Ease of maintenance as a result of resistance to sdil and "easy-care" properties would be provided by the cotton and rayon fibers. The closely woven fabric would allow little penetration of soil and stains; -however, the rough textured surface would attract and hold soil and water and oil-borne stains. The curtain was 25 washable and required little pressing as a result of the perms-smooth finish. No additional spot and stain repel- lent finishes were provided. ' Abrasion resistance was increased by the strength and flexibility of the cotton and rayon fibers. The closed weave and the heavy weight of the fabric further added sup- port. On the other hand, the rough surface texture and the loose weave may become easily snagged. A twe-year fade resistance gharantee, specified on the label, would tend to indicate the dye was fairly stable.l There was no indi- cation of the type of dye process that was uSed. Although the low cost curtain in Store A did not have a lining-like treatment, the high percentage content of cotton fibers that have fairly good resistance to heat would prevent excessive sun damage. Therefore,tthe curtain should not require early replacement. . ' The most representative low cost curtain in Store B possessed some insulative properties of sound from the rough texture and the medium weight of the fabric, although the loose, open weave would tend to decrease the amount of sound absorption. A backing was not present which would contrib- ute to the insulative value. "Easy-care" features would be provided by the cotton fibers; the curtain was washable and required little pressing because of the perms-smooth finish. However, the loose, open weave and the rough textured sur- face would likely allow penetration of Soil and oil and water-borne stains into the fabric. No additional spot and stain repellent finishes were provided to improve the if Q 26 performance of the curtain. Dimensional stability was not controlled. I Abrasion resistance was provided by the strength and flexibility of the cotton fibers and the medium weight of the fabric. In Store B, the low cost sample would likely be more reedily damaged by abrasion because of the loose, open weavexend the rough textured surface. There was no guarantee te,cover fading and suanamage; the cotton fibers have fair réeistance to sunlight and the medium.weight.of the fabricggeuld lessen sun damage. Alloose, open weave and a deleeéered surface would contribute to fabric deter- ioration.fil ‘ The low cost sample most representative in Store C would appear to have certain sound absorption properties as a result of the rough textured, medium weight fabric. Lack of a self-lining and a loose, open weave prevented extensive sound absorption. ' , Curtains in the low cost level in Store C required dry cleaning and pressing which would add to the cost and upkeep. Surface characteristics contributed to penetration of soil.and stains because of a loose, open weave fabric‘ construction with a rough_surface texture. Absence of spot and stain resistant or "easy-care? finishes decreased the performance of the curtain. Dimensional stability was not controlled in the sample and the rayon fibers might shrink I or stretch with fluctuations in humidity. Abrasion resist- ance of the curtain would be low, due to the comparative weakness of the fibers, themedium weight fabric, the loose 27 and open weave;iand the rough surface area. Fading was not controlled by a fade resistant finish; the lOose, open weave fabric with a delustered finish contributed to sun damage of the poor quality fibers. ' WWW High Cost Captains - Thexhigh cost sample in Store A was constructed A in a structural, two-tone Jacquard design and a firm, compact weave. Yarn count was 100 warp yarns by 28 piek yarns per square inch. A heave weight of yarn made of 5% per cent cotton and #6 per cent rayon created a semi- - lustrous and smooth appearance; the highapercentage of rayon fibers contributed to tHe shiny finish. Fabric hand seemed flexible and resilient. Additional body, as a result of the sprayed acrylic backing, made the febric appear bulkier.than the actual weight of the fabric. Dye applica- tion appeared consistent in each Of the yarn types in the curtain; however, it was difficult to ascertain the evenness of dyeing because of the muted colors. ~Over-all construction details seemed to be of high quality. Neat, straight beating-length stitches, executed with matchingxthreadiandu' correct thread tension, were consistent in the curtain. Blind stitching on adequate width side and double bottom hems indicated good qua'llit, .. , Corners were mitered neatly..- A h" buckram heading tape was applied carefully. Three- inch pinch pleats with a H" spacing between pleats supplied double fullness. The pleats hung in even folds, indicating the curtain.was constructed on straight grain. . 28 The high cost sample in Store B was constructed in an antique satin weave. A heavy slub was created on the surface by the double cloth and yarn left untwisted at irregular intervals. A firm, compact weave resulted in a flexible, resilient and bulky texture. Added dimensional stability was provided by the double cloth. Medium weight yarns of 61.per cent rayon and 39 per cent acetate produced a non-lustrous, rough textured appearance. Yarn count was not labelled. Fabric hand seemed flexible and resilient. . Dye application appeared consistent throughout the fabric, but it was difficult to ascertain the evenness of dyeing because of the rough slub texture. Over-all construction I details appeared to be of high quality. Easting-length stitch that was neat and straight, done with matching thread and correct thread tension, was consistent throughout the curtain. Side and double bottom hems were adequate in width and finished off with blind stitching. A h" buckram heading tape was applied carefully. Three-inch pinch pleats with a h" spacing between pleats supplied double fullness. Pleats hung evenly, indicating the curtain was constructed on the straight 6f the grain. Egoupmig FgngIS‘pf Higu Cost Curtains The initial cost of the most representative curtain in the high cost level in Store A was $12.98 and in Store B was $10.99. The high cost sample in Store 0 was almost one- half the cost of the high cost sample in Store B and less than. one-half the cost of the high cost sample in Store A.. High 29 cost samples in Store A and Store B had a self-lining which would add to the cost; the high cost sample in Store C did not have_a self-lining and consequently it gas lower in price. Dimensions of all the three high cost samples in the three retail outlets were h8"-50" wide by 8M" long. A sprayed acrylic backing added to the cost of the. curtain in Store A, but provided crease resistance and dimensional stability. The backing provided less soil and stain penetretion and therefore, the curtain required less maintenance. iThe curtain was washable with a permaésmooth, "easy-care" finish requiring little or no ironing, thus decreasing the cost of upkeep. Pleats were supported by in" buckram accurately and neatly applied, thereby increas- ing the length of service of the curtain. Quality of con- struction was high as stated under appearance characteristics section, giving promise of long service. The curtain was constructed of a dark colored fabric. These qualities would favorably affect the.insulative value of the curtain.in warm and cold seasons. However, because of dark color, close and firm weave,bheavy weight fabric, and self-lining the amount of diffusion of natural light would be minimal. The most representative curtain in the high cost level in Store B was compoSed of 61 per cent rayon and 39 per cent acetate, which are easily produced. A self-lining backing as a result of the double cloth added to the cost V but provided crease resistance, fade resistance, and dimen- sional stability; There was no color guarantee specified or any indication of the type of dye processes used. .No it} 30 additional special purpose finishes and treatments were provided besides the self-lining. Less soil and stain penetration would take place as a result of the self-lining; consequently, the curtain would require less maintenance. But maintenance cost would be increased with the required dry cleaning and pressing. High quality construction fea- tures mentioned under appearance characteristics added to the initial cost, but the curtain would appear to be ser- viceable for a substantial period of time. Life of the cur- - tain was increased by pleats supported with A" buckram tape securely applied. Because of the firm, compact double cloth, this curtain would have good insulative properties of heat. ’ The dark colored fabric wouldybe more suitable for celder months because it would act as a barrier to both heat and .cold. Conversely, as a result of the dark color, close and firm weave, and self-lining, the diffusion of natural light would be minimal. ‘ ‘ ' The original cost of the most representative curtain in the high cost category in Store C was $5.88. It was com- posed of low cost 100 per cent glass fibers. No special purpOse finishes and treatments were added, thus contributing to the low cost of the curtain. Properties possessed by the glass fibers, however, include fade resistance and dimensional stability. Serviceability of the glass fiber curtains over a period of time was questioned due to the low abrasion resistance of the fibers. Dyeing process was not stated but would most likely be solution dyeing because the fibers are man-made. Because the curtains were washable 1&5 31 and required no ironing, maintenance costs would be minimum. Quality construction as stated in the description under appearance characteristics indicated an acceptable standard was reached due to considerable amount of care and labor involved in the construction process. Heading tape was made of h" flexible plastic in the high cost sample in Store 0 which wouldhprovide less support than the'h" firm, buckram heading tape in the high coat samples in Store A and Store B. The loose, open weave, and light weight fabric as well as the‘ absence of ambacking would make this curtain low in heat retentiOn valfie. But the light colored fabric would give it a small amount of heat absorptiOn. Similarly, because of the loose, upon weave, the light weight fabric, and light color, thefcurtain would be excellent in diffusion of natural, .light. Fuuctiong; Requirements of High 005; Cuppains In Store A, the most representative high cost sample curtain had a firm, compact weave, imparting good sound absorption qualities. A considerable amount of sound would be absorbed by the heavy weight of the fabric and the addi- tional insulation of the sprayed acrylic backing. Noise wouldlfurther be controlled by folds of double fullness in the curtains. Dimensions of all samples were N8"-50" wide by 8%" long.. Special purpose finishes and treatments such as the perms-smooth finish required little pressing after the curtains were laundered. The sprayed backing, the smooth texture, and the firm compact weave would inhibit penetration 32 ' [of soil and stains; therefore laundering would be less frequent. Dimensional stability was provided by the firm, compact weave and the backing. Resistance to abrasion would be provided by the strong, flexible cotton and rayon fibers;‘ the firm and compact weave; the smooth texture; the heavy weight fabric; and the sprayed acrylic backing. 'Heat damage and fading would tend to be minimal because of heat resistant fibers, lustrous surface, heavy weight fabric, firm.and comp pact weave and a sprayed backing in spite of the fact there was lack of agcolorfastness guarantee. ' I 'The curtain most representative in the high cost range in Store B was a double cloth curtain. A considerable amount of sound would be absorbed by the firm and compact ,double cloth, the rough surface texture, and the heavy weight of the curtain. Acoustical control would be increased as a result of the folds of double fullness in the curtain. Maintenance cost would be considerable because the curtain required dry cleaning as well as additional pressing due to lack of "easy-care" finishes. Some degree of wrinkle resistance would be provided by the self-lining of the double cloth. 8011 and stain penetration would be inhibited by the compact and firm double cloth; the rough surface tex- ture would attract soil and stains.' Dimensional change of the fabric would be inhibited by the firm, compact double cloth although the rayon fibers would change with changes in humidity. Abrasion was controlled to some extent by the fiber flexibility, the firm and compact double cloth, and the heavy weight of the fabric; weakness of the acetate fibers, 33 a non-lustrous and rough textured surface would increase abrasion damage. Fading would be inhibited by the firm, double cloth fabric of heavy weight. However, the delustered surface and the low heat resistant acetate fibers would increase the possibility of color fading and sun damage. The flass fiber curtains in the high cost range in Store C would provide little in acoustical absorption because the fabric was light in weight, with a loose, open weave and a smooth, shiny surface. Lack of self-lining also... decreased sound control. Some sound insulation would be provided by folds of double fullness. Economy of maintenance was minimal as a result of little soil and stain absorp- tion by the smooth and slippery surface. The curtains were washable but would require care in handling to avoid damage due to abrasion; no pressing was required. Dimensional stability was provided to some extent by the glass fibers. Resistance to abrasion was low because glass fibers have a natural tendency to break. The smooth surface would resist. snags. There would probably be little sun damage because of the lustrous glass fibers which are highly resistant to heat ‘and fading; the loose, open weave, and light weight of the fabric would only slightly increase the chance of damage to the curtain from.intense sunlight. I Endings. L o s s A Although the low cost sample in Store_A had the _ highest appearance quality of fabric as a result of the high 3% quality fiber and larger number of special purpose finishes and treatments, the low cost sample in Store B had the best general hanging quality of the curtains because it was cOn- structed on grain. In general, the over-all construction quality of the sample in Store B was higher than that of the sample in StoreSA. In Store C the low cost sample had poor quality fabric, no special purpose finishes and treatments, Band poor quality constructiOn. Both the low cost samples in Store A and Store.B were similarly priced, but the curtain in Store B was of a smaller dimension. The curtains in Store A and Store B were washable, with perma-smooth finishes, requiring little upkeep. However, the curtaingin Store A had additional “qualities, including fade resistance guarantee and dimen- sional stability, which would likely make it more economical because the curtains would not require replacement as soon as those from Store B. The low cost'curtain in Store C was less than half the price of the samples in Store A and Store B. However, it required dry cleaning and pressing, therefore adding to maintenance cost. It was made of poor quality fabric with no special purpose finishes and treatments, and poor quality construction. Therefore, this curtain would require replacement sooner than the samples from Store A and Store B. The samples in Store A and Store B were Judged to be nearly equal in heat retention value. Both were rather dark colored, medium weight fabrics. But the sample in , Store B had a more open weave, somewhat lowering its heat 35 regulation properties. The low cost sample in Store A appeared to possess the best acoustical properties as a result of a closed weave, heavy to medium weight fabric, and the large dimensions. The sample in Store C was light colored, with a loose, open weave, thereby making it the poorest of the samples in heat retention properties. Least acoustical properties were present in the low cost sample in Store 0 because of the leose open weave and the light to medium weight fabric. However, because of this construction, diffusion of natural light would be the greatest in the sample in Store C. The characteristics of the low cost curtain sample in Store A appeared to be theggreatest in functional and economical qualities; however, these positive attributes were greatly offset by the fact that it was cut off grain and detracted from the quality of its appearance. This fundamental deficiency meant that additional attributes are of little value unless the sample was not representative of. all the curtains of this type. In a comparison of the same ple in Store A with the sample in Store B,which possessed fewer positive characteristics in the categories of functional and economic qualities, the fact that it was cut on grain would seem to make the sample in Store B the curtain with the most important characteristics of quality. Because the sample curtain from Store C was so much lower in cost than either the curtain from Store A or Store B, it is unfair to- make comparisons. However, the quality of this sample was . low in every dimension which would make it seem appropriate 36 only in a very temporary situation and only if no other curtain with superior attributes in this price range could be located. High cost samples The representative high cost curtainLinSStore A had the best over-all appearance. It was composed of a higher , \ . quality fabric, had a more luxurious weave and more special .purpose finishes and treatments than the other two samples. Both the samples in Store A and Store B had self-lining, contributing to a good over-all hanging appearance of the curtain. The sample in Store C was unlined but hung in - fairly even folds; over-all hanging quality was not as good as for the samples of Store Aland Store B. In general, construction features such as neat, even stitching, correct thread tension, and ample hems appeared consistent through- out the three samples. The high cost curtain in Store A had the largest number of "easy-care" features, including washability and .- a perma-smooth finish, and dimensional stability provided by the acrylic backing which made this curtain the most econom- ical to maintain. The curtain in Store B designated dry cleaning, which would increase maintenance costs. The high cost curtain in Store C was one-half the cost of the other two samples, but had a poor over-all appearance as a result Qf slightly uneven hanging quality and low quality fibers used in construction. Because of poor abrasion resistance, the curtain in Store 0 would probably have to be replaced earlier than the other two samples. 37 Savings accruing due to the sprayed acrylic backing in the high cost curtain in Store A acted as an insulator, retaining winter heat and summer coolness. In Store B the high cost curtain, with backing of the double cloth, also provided insulative quality. Both samples were dark colored, heavy fabrics with a firm weave, further contributing to heat insulation. The sample in Store C was constructed of a light colored, unlined, open weave fabric; thus its insue lative properties would be far lower than those of_the.other two samples. This sample, though, would provide the greatest diffusion of natural light. The high cost samples in Store A and Store B both possessed adequate acousticalfcontrol, dimensional stability, and serviceability as a result of self-backing. The sample in Store A was washable, whereas the sample in Store B required dry cleaning. The sample in Store C had less acous- tical control because it was lighter in weight, had a loose, ‘ open weave, and was unlined. Because it was unlined, dimen- sional stability and length of life would also be lower. The curtain was washable; however, care would be required in maintenance to avoid abrasion of the_glass fiber fabric. All three samples were Judged to be fade resistant. The samples in Store A and Store B had self-backing, which would reduce sun damage.’ Since glass fiber is impervious to sun- light, the sample in Store 0 would probably be the most resistant to sun damage of the three samples. In the samples from Store A and Store B, soil and stain penetration would be inhibited because of the self-baa 38 backing, and compact, firm weave. In Store C, soil and stain penetration would be minimal because of the smoothness of the fiber and the fabric. The price was higher in the curtain in Store A than Store B, but the high cost sample in Store A had the best appearance, the largest number of functional attributes, and it was morexeconomical to maintain. Sample from Store C was approximately one-half the cost of the samples from Store A and Store B, but it would be fairly comparable-in qualities of appearance but inferior in functional attributes and economical.factors. ‘“5 CHAPTER IV SUMMARY Criteria were developed for evaluating readyLmade draw curtains according to appearance characteristics, economic factors, and functional requirements of the cur- tains.. ‘Criteria involved in rating appearance factors were: design features of the fabric, dye process, general quality of the fabric itself, construction features, and over-all appearance of the curtain, including hanging quality. Criteria used to appraise economic factors were: initial cost of the curtains, maintenance costs, and saving which would accrue from regulation of heat, and admission of exteriOr light.- Functional requirements were rated by the following criteria:' acoustical properties, ease'of maintenance result- ing from resistance to soil and "easy-care" properties, abrasion resistance, and resistance to fading and sun damage. Appggrgncg ghargctezistics General findings showed. the following similarities among the curtain samples: , 1. All curtains were structural in design only. 2. Results of the dyeing process appeared even in all the samples. ' 39 HO 3. All curtains were constructed with double full- “J‘ ness pinch pleats, 3" - h" spacing between pleats, application of heading tape, side hems blind stitched. . i Differences whichfwere found in the curtains included: 1. wFiber content, fabric weave and fabric weight, and special purpose finishes and treatments. 2. Construction features such as type of heading . tape, width of side hem and bottom double hem, neatness and care of stitching, and construction of curtain on the grain of the fabric. I y f o o s '1 Differences among the samples included the following considerations: : 1. Initial cost of curtains varied as a result of fiber content, special purpose finishes and treat- ments, quality of construction, and dimensions.' 2. Maintenance costs of various samples would vary according to type of cleaning and stability of color. 3. Savings accruing from heat regulation and admis- sion of exterior light would vary according to color, weave, backing, and texture. o e em ts ,4. ‘ Functional requirements of the curtain samples differed in four general categories: . .n A Q 0 ‘ f‘ ”'l"."|.. I '1 Al:‘ rhurnpgfi‘n" } ‘3 \.‘:fl~"l,“§ -0 '4‘~"!\4-".‘-J .-. ,- .- 14'.‘-"'.;A -.I.....-‘ £41. \:\' 1.1 q l. Acoustical properties varied according to weave, 4-3 texture, and weight of fabric. . 2. Ease of maintenance varied according to special purpose finishes and_treatments added to the ; fabric and the amount of soil and stain penetra- tion of the curtain. 3. uAbrasion resistance varied according to fiber content, weave, fabric construction; service- ability varied according to the fiber content, weave, fabric construction, dimensional stabil- 7 ity, and the general construction quality of the curtain.‘ h. Resistance to fading and sun damage also varied according to fiber content, fade resistance guarantee, luster of the fabric, weaves, and backing. ' This study focused on developing the criteria for evaluating ready-made draw curtains by using information obtained from the literature, a home furnishing specialist, and market samples of various factors contributing to appear- ance characteristics, economic factors, and functional requirements. The primaryrobjective was to compare char- acteristics distinguishing the quality of ready-made draw curtains in different cost ranges in one retail outlet and among the three retail outlets.‘ Because of overlapping of cost ranges the middle cost range was eliminated and only, «r; the low cost range and the high cost range were analyzed. #2 It was assumed that the quality factors that might be indicative of consumer satisfaction included appearance and ease of maintenance. Factors such as characteristics of construction of curtains, performance in daily use, and ease of maintenance were not related to price. The curtain in Store A appeared to have the highest quality in\appearance. Special purpose finishes and treat- ments varied in theh high and low cost curtains in each retail outlet, so that these attributes would have to.be chosen on an individual basis. The sample in Store C gave evidence of being inferior in all three categories. When the high cost sample in Store C was compared with the low cost curtains in Stores A and/B on appearance character- istics, they seemed similar. Samples in Stores A and B of the low cost and high cost, and Store C of the high cost had comparablerconstruction features. The difference between the high and low cost samples was largely to be found in weave and fiber. This eXploratory study indicated that there was con- siderable variation in qualities in both the low and high cost samples of ready-made draw curtains in all three stores. The amount of variation, however, should not be considered necessarily negative. ,Some desirable attributes are made available at the sacrifice of others. For example,Lboth light diffusion and insulative properties are not supplied in _ one type of curtain. - The study indicates that workmanship is not the determining factor in the costoof a curtain as one might be prone to believe. “3 In Store A, the price of the low cost curtain was approximately one-half the cost of the high price curtain. However, both the low and the high cost samples were of Jacquard weave of the same dimensions and double fullness; although the same type of fibers appeared they were present in different amounts. The high cost curtain was finely woven and had a sprayed acrylic backing which should add to the hanging quality. The low cost curtain lacked body due to the absence of any lining and its loosely woven.con— struction.‘ Both curtains appeared to have had an even dye application but laboratory tests would have to be conducted to determine the degreerof color fastness. Over-all con- struction features of the high cost sample were Judged to be superior because this curtain was constructed on grain, .while_the low cost sample was slightly off grain. In spite of the fact that the initial cost of the high price sample in Store A was almost twice the amount of the low price sample, both curtains were washable, with "easy-care" features. The sprayed acrylic type of lining which was added to the high cost curtain might or might not contribute to the ease of maintenance because there is vari- ation in the degree of soil penetration according to specific material used. The high cost curtain could-be predicted to require less pressing, to contribute to increased insulative value, but it would permit less light diffusion. The low cost sample in Store A possessed fewero. functional attributes than the high cbst sample. Because £1" at the low cost sample did not have a lining, such as the acrylic backing, this curtain would be predicted to provide less acoustical insulative properties. In appearance char— acteristics, and functional features, the high cost sample was superior in most respects to the low cost sample. Except for the fact that the low cost sample was constructed off grain, consequently detracting from its appearance, both curtains would have made acceptable choices depending: on the situation. In Store B, the high cost sample had a lustrbus appearance, created by the antique satin slub weave, the . rayon and acetate fiber content, and the filament-fiber 'yarns. The low cost sample in the'same store differed in the weave and fiber content; it was constructed of cotton~ fibers in a loose, open weave with a novelty design and ” without the addition of a type of lining material. The high cost'curtain gave promise of being dimensionally stable as the result of a firm, compact weave. 'For this reason, and the addition of the backing, hanging appearance was improved. Both curtains were constructed to have double full- ness. Construction features of these two curtains appeared to be of similar quality workmanship and the curtains were cut on the straight of the grain. . The initial price of the lower cost curtain in Store B was about half the price of the higher cost curtain. How- ever, as mentioned above,tthehhigher coat curtain was 21 . inches longer than the lower cost curtain, thereby making it less costly than the actual price would indicate._ The low #5 price sample, becausecof washability and "easy-care” features, would have a lower maintenance cost because the_high cost sample would require dry cleaning and pressing. Additional heat retention was provided by the lining in the high cost curtain, but admission of exterior light would undoubtedly be decreased. While the acrylic lining in the high cost sample increased-dimensional stability, the admission of exterior flight was sacrificed. Some backings retain soil and there- fore the soil resistant properties could not be assessed. Insulative sound properties would likely be increased with the acrylic backing; thus the.low cost curtain held less value for acoustical properties. The high cost curtain ‘was made of low abrasion resistant rayon and acetate fibers, but abrasion resistance was probably increased by the firm weave. The low cost sample had strong cotton fibers which possess fairly high abrasion resistance. The high cost. curtain possessed better appearance characteristics and functional attributes; the low cost curtain was superior in. several economic factors.‘ In Store C, the high cost curtain had better appear- ance characteristics as a result of a more lustrous surface created by the shiny glass fibers; the low cost curtain was made of delustered rayon and acetate fibers that gave the impression of being limp. _Both curtains were constructed inaa loose, novelty weave in the same size and with double fullness. Construction features for the more costly curtain were Judged to be higher in quality than those of the low. cost curtain. Stitching in the high cost curtain was neat, “T3 #6 with absence of loose thread ends; uneven stitching and loose thread ends were evident in the low cost sample. Conse- quently, the general appearance of the high cost sample was Judged to be better. As in the case of previous comparisons, the high cost sample was almost twice the price of the low cost sample in Store C. The high cost sample seemed to be dimen- sionally more stable and more economical in upkeep.' The. high cost sample was washable and possessed an inherent wrinkle resistance. Dry cleaning and pressing would be desirable in the low cost sample; dimensional stability was questionable. Heat retention would be negligible in these OSamples and light admisSion great, due to the loose or open type of weave.. In Store C, insulative sound properties were slightly greater for the low cost sample due to a rough-textured surface. The high cost sample would probably require less upkeep than the low cost sample because the smooth surface . of the glass fibers would soil less readily than the rough-" textured surface of the acetate and rayon fabric. Resistance to“ sun deterioration would be higher for the glass fibers than for the rayon and acetate fibers. Length of service due to abrasion was loweriin the high cost sample because glass fibers are somewhat lower in abrasion resistance than the rayon and acetate fibers of the low cost sample. In a comparison of the low cost samples in all the retail outlets, the curtains in Store A and B were similar in price. However, the curtain in Store A was 21 inches ‘+7 longer than the curtain in Store B, thereby lowering its cost per yard. The low cost sample in Store C was one-half the cost of the other two samples, but the quality was infer- ior in all aspects and it would be unfair to compare it with the other two low cost curtains inSStore A and Store B. The classified high cost sample in Store C compared most favorably to\the actual low cost samples in Store A and Store B in both price and quality; therefore, the low cost sample in Store C could be considered most comparable...When the low cost samples in Store A and Store B and the‘reclassi- fied sample from Store C were compared, the sample in Store B was Judged to have the highest quality in total appearance factors. Fiber content varied among all the low cost samples the curtains in Store A and B were assessed as having more positive properties than Store C. Type of weave varied as‘ well. The curtains in Store A were made by a Jacquard weave with rayon and cotton yarns;;the other two samples were con- structed in a novelty weave with the sample in StoreiB made. of cotton yarns and the sample in Store C made of glass yarns. All the low cost samples were of a relatively loose.weave type of construction._ The characteristics-of construction of the curtains varied.' The sample in Store A was constructed slightly off grain, while the cuntains in' Stores B and C were constructed on the straight grain of the fabric. From an initial cost point of view, the lowkcost sample in Store A was within a price range similar to the low cost sample in Store B and the high cost sample in Store C. However, the low cost sample in #8 Store A was longer than the curtains in Stores-B and C, thereby making the cost for the amount of material lower than the price would indicate. All the curtains were washable, 'with some "easy-care" features present. Heat retention was estimated to be similar in all the samples; the curtain in Store C probably admitted the greatest amount of exterior light. Functional attributes would appear consistent. Acoustical properties would likely be fairly equal between the samples in the low and high cost levels. 'The curtain ‘in Store C would likely soil the least, due to the smooth surface of the fiber, whereas the curtains in Store A and B had a rough textured surface that would attract and hold ‘ soil more readily. Color fastness was indicated by the fade resistance guarantee in the sample from Store A,and the sam- ples from Stores‘B and C lacked a sun fast guarantee. Abra- sion resistance was-Judged to be the lowest in the high cost curtain in Store C due to the glass fibers used inconstruc- tion,while the other two curtains were made of somewhat ; higher abrasive resistant fibers. High cost samples in Store A and Store B were regarded as having higher appearance quality. Both the fiberscontent and the type of weave varied between the samples and both curtains had a lining. Construction of the curtains was good in each case. The curtains were cut on grain and stitched securely with an even thread tension. The initial price of the curtain in Store A was slightly higher than that ‘for the curtain in Store B, but the first curtain exhibited other economic-related factors such as washability and Sassy- .40 , r “9 care" features. Insulative value and admission of exterior light would likely be similar as a result of the lining in both curtains. The functional factors referred.to acoustical properties and abrasion resistance would be predicted to be fairly equal. Ease in maintenance would probably by the greater for the sample in Store A than the curtain in Store B because of the smoother fibers employed. ' There was considerable range in the price of the low cost curtains and the high cost curtains, as well as in.the characteristics under each quality category. Fiber content differed among both the low cost curtains and the high cost curtains, but all were constructed from relatively inexpen- sive fibers. The high cost samples in Store A and B had a type of lining which contributed to their appearance. Con- struction features of the high cost curtains were generally of better quality than those of the low cost curtains; the high cost curtains were all constructed on the straight grain of the fabric, while some low cost curtains were found. to be constructed off grain. The length of the curtains. varied in the low cost samples, but the length was consistent in the high cost curtains. Estimates of maintenance costs varied among the high and the low cost curtains. Wash- ability was present in both the high and the low cost samples in Store A, the low cost sample in Store B, and the high cost' sample in Store C; dry cleaning was required in the high cost sample in Store B and the low cost sample in Store C. Heat and sound insulative properties were generally greater in the f high cost samples as Opposed to the low cost samples.; iharw 50 Therefore, these data suggest that a choice of curtain would best be made from a combination of factors most appropriate for the particular appearance and functional purposes' demanded. It was osberved that the economic properties were found to be less associated with cost than were the-functional and appearance properties. , When considering quality of merchandise present in each type of retail outlet, several generalizations could be suggested. The low cost sample with the highest number of quality characteristics contributing to the functional andl‘ economical factors was found in Store A, the international department store chain. The low cost curtain.with the ' highest quality characteristics contributing to appearance was in Store B, the locally managed department store with two branches. The. high cost curtains in both Stores A and B had a higher total number of qualitative features than in Store C. However, the sample in Store A had a greater num- ber of quality factors contributing to functional requirements and economic properties than Store B. Consequently, data from this study appeared to indicate that Store A, the inter- national department store chain, had the best overall quality as Judged from the curtain~samples observed. Store B, the locally managed department store, appeared to have acceptable .quality curtains. Store C, the discount department store chain, had curtains with the fewest quality characteristics, but at the lowest prices. - From.this study there was support to indicate that price bears a relationship to quality in readybmade curtains. “ . i 4 f 51 There was also an indication that different retail outlets carry ready-made draw curtains which vary in their total qualities. CHAPTER V RECOMMENDATIONS FOR FURTHER STUDIES AND RELATED STUDIES In\light of the findings of this study, the researcher believes there is need to investigate further the criteria defining the quality of curtains in order to assess the merchandise available in retail outlets. Therefore, sug- gestions for improvement of the present study might include:' 1. Using only high cost and low cost categories . because of the difficulty of establishing a middle range. The narrow range among the costs within one retail store as well as the amount of variation in characteristics among curtains suggests that establishing any clear patterning is ~unlikely within the middle range included. 2. Devising simple rating scales to assure greater- reliability and validity because gross Judgements were used and consequently the possibility of subJective evaluations of characteristics were great. Rating scales could be . designed to measure, for example, such factors as quality of construction of the curtain, degree of dimensional sta- bility of the fabric, and aesthetic quality of the curtain. 3. Laboratory teats of various factors such as fiber content, fade resistance, breaking strength, and abra- ' sion resistance which would contribute to concrete evidence a and decrease subJectivity of the study. Such a procedure (0 9 53 would be possible if sufficient time and money were available. I h. Reliability Of findingsuwould increase if the sizes of the sample were increased. . 5. Hold cost factor constant which would allow the investigation of quality comparison according to a classifi- cation of high and low cost ranges. Suggestions for related studies which might be developed are: 1. Using representative custom-made and made-to- measure curtains as sources of data. 2. Comparing of applied and structural design fabrics in curtains. ; 3. Comparing custom-made, made-to-measure, and ready- made curtains available in a number of each type of local retail outlets. The researcher also recommends that a market survey be randomly conducted in a local area to determine the per-. centage of curtains that are custom-made, made-to-measure, ready-made, and made at home. Included in the survey could be questions on consumer opinions of the curtain department according to type and dependability of consumer information, merchandise quality, display, and services. / BIBLIOGRAPHY BIBLIOGRAPHY Books Ball, Victonia Kloss. The Art of Iategloz Dealga.' New York: The Macmillan Co., 19 O. \ . Candee, Helen Churchill. ‘Weayas and Drapazlas. New York: Fredrick A. Stokes Co., 19 3. .. Dakins, J. Go don. The Buyers Maaaal. The Merchandising Handb ok for All Retailers. New York: The Mer- 'chandising DiviSion of National Retail Merchants Association, 1965. - Duncan, Delbert J., and Phillips, Charles F. Retalling Pnlnglplaa and Methods. 6th ed. Homewood, Illinois: Richard D. Irwin, Inc., 1963. Faulkner Ray, and Faulkner, Sarah. W. 3rd. ed. New York: Holt, Rinehart, and W ston, 1968. Gillies, Mary Davis. .ZERBLB:4§QQ§.2E£QI§£$QB~ Neijork: Wm. H. Wise and Co. Inc., 19 0. Jones, Fred M. Ratall Management. Homewood, Illinois: Richard D. Irwin, Inc., 196 7. Obst. Frances Melanie. W- New York: The Macmillan Co., 1963. Ringo, Fredonia Jane. .Qzapazlaa. New York: AtW. Shaw Co., 1967 . Staudt, Thomas A., and Taylor, Donald A. A Managerial Iatzg- dagtion to Markatln g. Englewood Cliffs, New Jersey: Stepat-De.Van, Dorothy. .lntroguctloa to Hoaa Faanlsalngs. ' New York: The Macm“1an Co., 19 l. 4 Wale "Arkansas Offers New wash-wear Reactant."._2§§£n__23111§§: til" (Septo, 1963), 30' ' L5 55. 56 Baker, Cameron A. "Flammability Testing: Recent Develop- .ments in Testing and Law Enforcement," Amezlcaa W (March 30. 196%). 259-2 1. Batchelder, James H., Thayer William S., and Schultz, Theodore J. "Sound Absorption of Draperies," T 1967 . 73- 7 . Clark, Dorothy M. "Window Treatment," Pullman: Agricultural Extension Service,'Washington State University, 1960. "Comparative Performances of Drapery Upholstery Fabrics," (MimGO) , 19660 _ ' - "Cool, Cool‘Window Treatments," Be e Ho e G s, 1.2 (Jme, 196”), 66-69. . . "Curtain Excitement Ready-Made!" ,Goo Ho 3 e , 160 . (April. 1963), l36-1h3, lug—W "Curtains and Draperies," WWW Published by Consumers Research Inc., Weshington, 62C. "Curtains and Draperies," Coasaaer Ballatln Annaal 1962-é3 Published by Consumers Research Inc., Washington, 21. "Drapery Services that Simplify Shopping," W Gaggeas (October, 1963 , 129. "Du.Pont Offers New Stain-Resistant Finish: Zepel Fabric Fluoridizer,".MQdazn;laxtlla§, an (Feb., 1963), 28. "Fire Hazards of FabricS." W. 53 ~(May, 196k), #03. Gardner, Charlotte "How to Make a Drapery Decision," Betta; W. is (April. 1966). 36+. "Heavy TV Campaign Launches New, Sheerest Ever Fiberglas Curtains," s' , 288 (June 26/July 3, 196%), 13. Banks, T. "Outlook Bright for Buoyant Sales of Carpets Draperies, Upholstery Cloths; Chicago Home Furnish- ings Market," M Te 3, h6 (Jan., 1965), 1h+. Hensley, Martha L., and Morrison, Bess V. "Windows and Curtains: Planning and Selection," Home and Garden BulletinrNo. N (Washington D.C.§ U.S. Department of Agriculture, February, 1951). Houseman Robert W. "Ready-Medea Rate You An him 9 67 (March, 19610), ‘46-‘19. Howard, Robert E. "Flame-Resistant Drapery Fabrics,?nlax&lla ' - .W 131 (July, 1967), 10%. , r“, 57 "How to Make Curtains and Draperies," Ruth B. Comstock Specialist in Interior Design, New York State College of Home Economics. Cornell University, Ithaca, New York 0 "How to Make Your Windows Beautiful," (Sturgis, Michigan: Kirsch Company, 1965). Maleng, Norman.K. "Flammable Fabrics Congress Takes a New - Look," Ame c s f R , 56 (June 19, 1967), MHB-MSO 0 May, Michael J. "Water and Soil Repellent Finishes' W’ 9+ (Oct. 25. 1965). "Merchandise Information Pages Ready-Made Curtains," J.C. Penny Co., April 15, 1967, No. 730-179. Metzger, A. W. "Fiber Glass Fabrics Modify Environment," Archlaectagal Racorg (Nov., 196%), 219-220. "Outlook.Bright for Home Furnishings Fabricsi"M Mo e Tsaiilas_hagazia_s 5 (Feb., 196%), sezo. Peters, Jane Spence, and Seville, Dorothy. "Fabric Deteriora- .lc tion: A Test Chamber for Exposure of Fabrics to a Contaminated Atmosphere, " Amegicaa 21a stag: Rapgztaz, Vol. 56, Pt. 2 (May, 1967), 3 0-3 2. "Sears Introduction to the Merchandise in Division 2%, " (Chicago: Sears Roebuck and Company, 1966). "Sears Quick Facts: the 1967-68 Drapery Shop, " (Chicago. Sears Roebuck and Company, 196 "Sears Quick Facts: the 1968 Curtain Shop," (Chicago: Sears Roebuck and Company, 19668. Sherwood Peter W. "The Profit Potential for l*Flameproofinfi Finishes," Mode Te 11 3 Me a no,“ 6(Feb., 196 ), 23-2%. Shippee,B F.B., and Moss,‘W. .D. "Soil Release Finishes: The fig Push Is On, ' T :Ind st es, 131 (Sept., 7), 10h+. "Shopping Notes: Curtains and Draperies, " Michigan State University C00perative Extension Service, Extension Bulletin 60%, Home and Family Series, East Lansing, Michigan. . , Solomon, G.L. "Quality and Taste Levels Rise for Cargets, Draperies and Upholstery " Wiles (Jan., 1963), 23-2h+ . ’ ’ #W_ 58 Stavrakas E.J. "Wash-and-Wear Test Methods, " A W. (August 15. 1966), 63%33'13. ‘ "The Institute Answers Ybur Questions on Draperies, " Goog Hoaskeeping, 156 (Feb., 1963), 160. Todd, R. E., Asquith, R. S., and Peters A.T. "The Influence of Fiber Substrate on the Fading Properties of Nitro- diphenylamine Dyes, " W 55 (July 18,1966), 0- 3. ’ "Window Coverings " P ,h7 (Nov. 1966), 196- f3.MEL'flW’ ’ "Window Treatments, " W, 70 (Nov.,é 1967), 78-79.7 "Windows and‘Window'Treatments," Michigan Cooperative . Extension Service, May, 196 5. . APPENDIX 60 ‘Appcndix Table 1. Data Sheet for Observation and Analysis of Ready-Made Draw Curtains s a . Type of Store - Store A. a locally managed. international department store chain. Price Hangs _L_o_w_ ~ Medium 6 High $3 a 99.6 s 98 ‘ $6 a 99.98 . $9 c 99.12 s 98 Most Representeue - ' - ative Prics' ‘\$6.98 $9.98 . ' ‘ $12.98 Fiber Content 67% cotton I .71% cotton Sufi cotton ,?3% rayon 29% rayon ‘ “6% rayon Dimensions I} . ‘ . unit volume #8" x.8#' 50” x 8h” 50" x 8“" Fabric . atructural . structural structural Construction Jacquard weave: 'Jacquard weave: Jacquard weave: 7; loose weave ‘ firm weave (two-tons) . 100 warp x" 100 warp yarns firm weave ' , 32 pick yarns/ 'of 150 denier x 100 warp yarns: square inch 5 28 pick yarns of 28 pick yarns/ sq. 3500 denier/sq. ‘ inch inch sprayed acrylic . backing A Applied Design Process none none none Color Range . amber gold I ‘whitc nugget (dark gold) white . amber gold bluegrass ' fern groan ivory dessert bronze fern grccn ‘whitc - cherry rcd' sand manadarin orange russst Hanging sags a little. straight grain straight grain Appearance near side hem Special Pur- fads resistancc;‘ fads resistance perms-smooth pose Finishes qucar guar- 2-yoar guarantee —ndliun.acrylic and Treatments antes: pcrma- perms-smooth sprayed backing ' smooth: shrink-_ shrinkage loss, ago loss than than.l per cent 3 per cent CONSTRUCTION OF‘CURTAINS Sissof 3” pleats; . sale ' sans alt-tins u- 01mins 61. Lg!_ Medimm Type of pleats ‘ pinch ‘ pinch Thread ’v matching matching Length of , stitch basting basting Heading tape h” buckram. h” buckram Application of heading tape_ tape basted to ' “\bottcm edge of double heading. 'Top stitched at sides with bast- same basting stitched along fold length and across bottom Widthe Hut ‘lfl secure. ' Width of ‘ side hem. l" 1 Ii” Side hem. ‘ finish blind stitched blind stitched Size of'bottcm double hem. 3" A 3' Bottom hen blind stitched blind stitched finish mitered corners . neat and secure neat and secure Pressing - side hem.slightly '. . puckered ‘well pressed Labels . trade name ‘ trade name registered iden- registered iden- tification no. , tification no. % fiber content ' % fiber content in package not ‘ in package not _ on sample . on sample special treat-1t: special treat- ments - ments construction , Washing Instrucé f3&tn1089pinch tions: wash and pleats. blind hang drapery. stitched hem, Hush automatiofi . at bottoaxand A ally through 3%" blind stitched 3. blind stitched mitered corners ‘neat and secure ' well pressed trade name registered iden- tification no. % fiber content in package not' on sample special treat- ments Acrylic foam backing insulation ' Construction features- b" heading. side hem.’ blind stitched: 62 Low__ Medium High sides: spin cycle. Use Ray'be hand or Washing Instruc- gentle action machine washed. tions: Washable setting. Do not Drip-dried. tumble- by hand or mach- overload machine. ; dried. or dry clean- ine at medium Use mild soap or ed. Do not use bleach. temperature . detergent and thread count Tumble dry (med- warm water. No in). Touch up bleach. Hang full ironing. - length to dry thread count pleats when damp. Little or no iron- \. ing needed. Tumble 0' dry. thread count denier 22° and Dependability of Consumer Information and Services The manager of the drapery department was well informed about his merchandise. He provided accurate information corresponding to the in- formation supplied in the purchasing manual. in pamphlets. in bulletins. on the labels. and in newspaper advertisements. The type of information ' supplied included color range of curtains in stock and special order curtains. dimension. prices. types of dyes. fullness. fiber content of heading tape. curtain construction features, special purpose finishes - and treatments. fiber content ($), and fabric construction. If the customer was in doubt. the department manager estimated the size of curtains needed when the dimensions of the windows were given. Consumers are granted the privelege of taking a pair of ready-made curtains home on a traial basis to check color and pattern harmony. dimensions. and A the over-all effect with the rest of the household furnishings and room - accessories. The type of hardware is suggested if requested: however. there are no installation services provided. Customers were not informed of the type of guarantee or the time limit of the guarantee except the guarantee that was stated on the label. However. the manager provided a 100 per cent money refund guarantee on fading and fabric deterioration during the first year of ”normal” usage. Each additional year. up to five years . there was an estimated percentage refund. depending on the manager's assessment. T‘bl. 2 e 63 Data Sheet for Observation and Analysis of Readyehade Draw ‘ Curtains Type of Store- Store B. a locally managed department store with two and.Treatments branches. Price Range ng_ saw-6.99 Host Represent- ative Price $6.99 0 \ . \ Fiber Content 100% cotton Dimensions . 1+8” are: 63" Construction structural ‘ of Fabric novelty weaves loose construc- tioneopen weave . Applied Design Process none Color Range 'avacado green pale gold beige antique gold special order: bone _ tangerine wedgewood blue royal blue pink Hanging "Appearance pleats even Special Purr perma-preas pose Finishes CONSTRUCTION'OF’CURTAINS Size of Pleating 3" plate .h' spacing Mbdiun ‘ $6.99-7.99 $7.98 _ 65% rayon ‘ 35$ acetate “8” x 8h" structural antique satin. With slab (raised slight- ly9-firmuweave j none antique gold :white . avacado green “ oyster beige fern green royal pink orange on grain fade resistance; ‘ ' for life of fabric High $7.99-1o.99. $10.99 6l$ rayon 39%acetate #8” x.8“” structural antique satin with heavy slub: double cloth firm. compact ‘ weave DOD. antique gold white ‘avacado green light gold peacock fern royal on grain Type of pleats Thread Lenfth of stitch Heading tape Application of Heading \\ Tape Width of Side Hem Side Hem Finish Size of bottom double hem BOttOILh‘. finish Pressing Labels "th and l5 pinch matching basting #’ buckram Tape basted to bottom edge of double heading e 3, Top stitched at ' . sides with bast- ing stitch. Pleat basting ’ stitched along length and across bOttOI “the Heat and secure. 1}" blind stitched um blind stitched: corners not mitered well pressed trade name(Cort- ina) : registered identification . number: fl fiber ‘ content special treatments“ dimensions color Instructions 6%» Easy!!! pinch matching h” buckram in" blind stitched 3. blind stitched: corners nct mitered: hem width uneven. weights in hem well pressed trade name (Coronet): registered identification % fiber content special treatments dimensions dimensions color .3232. pinch basting hfi'buckram 1i" blind stitched u-' blind stitched! ‘ corners not mitered: neat~ -.and secure well pressed trade name (Kenneth): registered identifica- tion number: % fiber content special treatments color Low- Shake lightly before laundering: machine wash in lukewarm water . using mild soap: rinse thoroughly: do not use bleaching agents: tumble dry using wash.and wear drying cycle: romove immediately 65 at completion of cycle: do not leave in warm dryer. This ”No- iron" fabric neverr::needs ironing if instructions are followed. Medium-Dry clean only. High— Dry clean only. Ironing instructions: use cool iron or set iron on acetate setting: excessive heat damages fibers. Tm and Dependability of Consumer Information and Services The manager of the ready-made curtain department provided informa- tion on sizes, dyes, colors. fullness. heading tape. construction of cur- tains, special purpose finishes and treatments. which corresponded with the information in the sales manual. pamphlets. labels, and newspaper advertisements. He stressed the aesthetic aspects fo the draperies more than the functional and economic factors. Information on the type of drap- ery to fulfill a specific purpose. as well as the dimension of the ready- made drapery required, were provided by the manager when size of .windows and the desired effect were stated. Customers were not informed of any guarantee. There was no specific guarantee but a percentage of the money was refunded, depending on the length of time since the curtains were purpased and on the individual circumstances. The manager stressed a fair store policy. Consumers were allowed to obtain curtains on a trail basis to determine whether they harmonized with their. interiors. No installation services were provided with the purchase of ready-made curtains. I . Advertisements were printed in' the local newspaper two to four times a month, with fairly' complete information on quality features, prices. sizes. colors. and special orders. Consumer information on coordination of house- hold furnishings and accessories was attempted in the advertisements. Labels were provided with the merchandise. An inventory was taken every thirty days - to insure accurate stock control and availability of merchandise. If the store did not have" the merchandise in stock. it was obtained from another branch or a hpecial order was made. - ‘ 66 Table 3. Data Sheet for Observation and Analysis of Ready-Made Draw Curtains Type of Store- Store C . a discount department store and a member of a chain. Price Range ' 1.31 sum-3.21 Most Represent- ative Price \ $2.99 \ Fiber Content 57% rayon “3% acetate Dimensions 1&8“ x 63" Construction ’ structural of Fabric designs novelty ' weave: loose ' weave ' Applied Design none Process Color Range white ~ beige fern green orange Hanging Not on grain Appearance Pleats don't hang evenly Specihl Pur- none ' pose Finishes and Treatments CONSTRUCTION OF CURTAINS Size of Floating 3" pleats: , 4" spacing Medium 33.22-15.98 $3.88 . 100 s 31... fiber .48'x8lt" structural design: novelty weave: loose weave machine applied floral design blue and green floral design on a white back- muffle Rad Cid green floral I design on white background Hem puckered: Bottom hem top stitched uneven and tension too tight: Curtain sags to one side Shrink proof Wrinkle proof Hand washable Fire safe Sun. safe No ironing ever 3" 910“?! 1:“ spacing £1.1in 34.99-45.99 $5.88 100% glass fiber Santana: structural design: novelty. nubby weave: loose weave ' none white beige gold moss rust Fairly, even folds of fabric Shrink proof Mildew resistance Fade proof Fire proof 3" pleats ‘0' spacing Ls". Type of Pleats pinch Thread matching Length of ‘L‘“' Stitch basting Heading Tape Flexible card- board paper 3" . \ Application df Tape bested to ?- Heading Tape 3 bottom of in- ' g . side fold of heading. Pleats down 3" down and ' across bottom.of pleat. Top stitch- ed at sides. Bast- ing stitches un-. even: stitched twice. loose . thread ends 'Width of Side Hem. é” Side Hem Finish: ' blind stitched I D Size of Bot- tom.Hem. ' 1%” Hem top stitched basting stitch: uneven: corners not mitered: Turned inside hem stretched- shows on outbide: loose thread ends. Bottom.Hem Finish Pressing Not well pressed . Creases Labels Pinch pleated draw draperies: Style #00 Size 48" x 63" Fiber content ‘ Made in U.S.A. No washing or cleaning instruc- tions. Registered identification number ‘ 677 Medium pinch matching basting 3” bonded fiber Tape basted to bottom of heading. Pleats sewn 3” down and across bot- tom of pleat with basting stitches. Top pinch matching basting h" plastic Tape basted to bottom of heading. Pleats sewn 4” down and across bottom. Top stitched at sides. lest stitching e stitched at sides. Double row of basting stitches: pension too tight. R" blind stitched.‘ 1%" Top stitched- uneven: Tension too tight-seam puckering: Cor- ners not mitered. Loose thread ends. Not required Registered identification number: Owensd? Corning Fiber- glass: Fiber content: Special treatments: launder and dry easily 1%“ blind stitched 3' Blind stitched Corners mitered Fairly'neat Not required Steven'Wonder Glass fabric 2-year money back guaranteeon fabric: . never needs ironing: will not shrink or stretch:‘willcnot burn: moth.proof: heat and fading rdsistant 68 .Wasgng and Dmg Instructions Law-- No washing or cleaning instructions Medium- Hand wash by dipping gently in warm water. Use any mild soap. J Higher ’ Rinse thoroughtly in clear. warm water. Squeeze gently to re- move excess water. Dry draperies and curtains by hanging them over a rod. Rehang while still damp. Smooth hem and let drap- eries and curtains hang naturally. Remember: hang fabrics so they clear ceiling. floor. and window projections. not against edges where they will be constantly rubbed. hit or handled. Just hand washing these fine fabrics keeps then beautiful since dirt can- not penetrate the glass fiber yarns. Do not bleach. Do not iron and do not dry clean. Do not machine wash. Do not machine dry. Hand wash separately—mot with other fabrics. Rinse tub/basin thoroughly after each washing. Remove hooks . Wash separately in mild soap or detergent.» no bleach. Please do nut scrub - rub - twist. Rinse in clear water - do not wring. Hang over curtain rod or clothes line to dry - do not use clothespins. ‘ Rehang at window while damp - no ironing needed. Caution: Do not dry clean: do not machine wash: do not machine dry: do not bleach. Washing or handling this glass fiber product may result in temporary skin irritation or discomfort. It is important. therefore . to follow instructions. ; Depgndability of Consumer Information Labels provide the only consumer information available. The label 8 on the lowest price sample contained very little information. There is no manager in the curtain department. A sales clerk orders samples needed. No additional services. SOIWONOOB BWCSH 30 3931109 SLUV GHlVU’J 036V Si-IlHLO'IJ 'STILleI AJJSHBAIND BlViS NVSIHOWO M w llljlllllllllllllllltlllllillIIIHHIHI 1293 02237 1680