CURRICULUM DEVELO?MENT FOR FOOD ssrzvucs TRAINING OF STUDENTS THROUGH ms ACTIWTIES 02: we SCHOOL LUNCH PROGRAM “ A promo": for H19 Degree of M. S. MICHIGAN STATE UNIVERSITY Virginia S. Hoglund 1958 MICHIGAN CUMUWE‘RSE come: CF CC... mtg am CCCCCCCCC CCCCCC CC UBRARY MiChigan State University CURRICULUM DEVELOPMENT FOR FOOD SERVICE TRAINING OF STUDENTS THROUGH THE ACTIVITIES OF THE SCHOOL LUNCH PROGRAM BY Virginia S. Hoglund A PROBLEM Submitted to the Dean of the College of Home Economics of Michigan State University in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE Department of Institution Administration 1958 ACKNOWLEDGMENTS The author expresses her special appreciation to Professor Katherine Hart for her patience, advice, and encouragement in the development and completion of this study. The author also wishes to acknowledge the assis— tance and helpful suggestions of Dr. Meta Vossbrink, of the College of Education, and of Dr. Pearl Aldrich and Dr. Grace Miller, of the College of Home Economics, ii TABLE OF CONTENTS Page ACKNOWLEDGEMENTS . . . . . . . . . . . . . . . . . ii LIST OF EXHIBITS . . . . . . . . . . . . . . . . . iv Chapter I. INTRODUCTION . . . . . . . . . . . . . . . . I II. LANSING PUBLIC SCHOOL CAFETERIA PROGRAM. . . 7 III. CURRICULUM DEVELOPMENT FOR FOOD SERVICE PERSONNEL. . . . . . . . . . . . . . . . . 20 IV. A CURRICULUM OUTLINE FOR TRAINING SCHOOL CAFETERIA STUDENT ASSISTANTS . . . . . . . 42 BIBLIOGRAPHY . . . . . . . . . . . . . . . . . . . 60 APPENDIX . . . . . . . . . . . . . . . . . . . . . 66 iii LIST OF EXHIBITS Exhibit Page I. ORGANIZATION CHART FOR LANSING PUBLIC SCHOOL CAFETERIAS . . . . . . . . . . . . . . . . . 9 2. TABULAR IDENTIFICATION OF BEHAVIOR ORIENTED GOALS FOR FOOD SERVICE TRAINING ACCORDING TO INTERESTS OF GROUPS CONCERNED . . . . . . 24 3. BEHAVIOR AND CONTENT ASPECTS OF OBJECTIVES FOR ON-THE-JOB FOOD SERVICE TRAINING GOALS . 28 iv CHAPTER I INTRODUCTION Increases in school enrollment have been instru~ mental in focusing the educational spotlight on the nation’s school cafeteria programs. School consolidations, closed campuses, and an increase in the number of working mothers are keeping a great majority of students at school during the noon hour. As a consequence, school lunchroom opera— tions have mushroomed from an extracurricular activity of the homemaking department, serving only a small fraction of the total school population, into a full—fledged res- taurant business with many of the operational problems of a regular restaurant together with those special re— sponsibilities peculiar to an educational enterprise. In addition to their service responsibilities for providing nutritionally adequate and attractive meals at a minimum cost, school cafeterias have a unique opportun— ity to function as an educational laboratory in a real— life situation. The rapid increase in the size of the ECU .uflqfll,b.-EE...I [IE .lu school lunch program has created, within the schools, a food service operation similar in many respects to a com— mercial restaurant. As a business enterprise, the school cafeteria must maintain performance standards comparable to any well—managed eating establishment. Boards of edu~ cation usually expect the school lunchroom to be self— supporting. High levels of student patronage are neces— sary to provide sufficient income for meeting the expenses of the operation. A favorable relationship between consis~ tently Standard sizes of servings and selling price, eye appeal of food, prompt and courteous service, cleanliness, and customer satisfaction are all necessary for good student participation. Since the cafeteria department requirements for additional help during the relatively short periods of time meals are actually being served make the employment of short—hour adult workers impractical, students have often been assigned noon-hour duties as an in—school work experience. An efficient operation with high levels of performance and minimum production costs requires ade— quately trained personnel. On—the-job vocational train— ing provides Opportunity for the immediate application of learning in meaningful activities through a planned program of instruction which includes evaluation of the student's ability to perform in a realistic work situation. Schools today are faced with problems which arise out of the need to educate and train all the children of all the people. Such an assignment requires that the scope of the curriculum and teaching methods and techniques be adapted to the many special needs and interests of the learners. Problems of school drop—outs and the relation- ship of juvenile crime to lack of professional skills have forced school officials to give renewed interest to poten- tial avenues for vocational instruction which would appeal to students who have not been motivated to learn in a for— mal classroom situation. The area of school food service provides activities within the school which can utilize a wide range in student abilities, and it appeals to a variety of interests. The school cafeteria affords a training laboratory which could help meet student needs for opportunities to broaden voca- tional interests as well as develop behavior patterns essential for a successful adult life through work exper- iences in the school kitchens and dining rooms. Local, state and national food service organizations have indicated a desire to cooperate with school systems in planning vocational training programs suitable to help meet the labor requirements of the industry. Many school lunch supervisors have considerable responsibility for the business management of the cafeteria in addition to the actual supervision of food production and service activities. The shift to multiple noon hours to care for increased enrollments allows a minimum of time for the supervisor to devote to either planning for, or carrying out special teaching duties. Because of the time factor in a multiple noon—hour arrangement, student assis- tants are often assigned to work stations with limited pre- instruction and a minimum of follow—up on work performance. In such cases, quality of job performance and, indirectly, cafeteria operation standards, are determined by the previ- ous knowledge and experience of the student workers. This situation provides little educational gain to the student and may result in a cafeteria program with a less than satisfactory operating record. A carefully planned and organized on-the—job train— ing program conducted in the school cafeteria as a noon— hour laboratory class can offer experiences which are educationally significant to the school cafeteria program, to the student, and to the community. Development of a training program for students in a noon-hour work situation poses questions as to "what" and "how." What kinds of experiences in a school cafeteria might be selected which would help increase student compe- tencies as food service workers and, at the same time, afford opportunities for practicing the types of behavior necessary to develop values and concepts important in daily life? How might these experiences be organized for the greatest educational worth to the students and for the most production value to the cafeteria? What should be the re- sponsibilities of the cafeteria teacher-supervisor in a vocational education curriculum in food service? What kinds of behavior changes might be expected in the student? This study was undertaken in an effort to develop a curriculum outline for on-the-job training of noon—hour student assistants in secondary school cafeterias with special emphasis given to the needs of the Lansing, Michigan Public Schools, and to prepare guidlines for implementation of the training program. This problem has been developed in four sections. Chapter I has presented an introduction and stated the purpose of the study. Chapter II which is entitled "Lansing Public School Cafeteria Programs” describes the operation of Lansing school cafeterias and explains the training ac- tivities conducted therein. Chapter III discusses the cri— teria for curriculum design as recommended by Tyler and develops each point in terms of its application to a school cafeteria training program. Chapter IV is entitled "A Curriculum Outline for Training School Cafeteria Student Assistants." This chapter is intended as a training guide for secondary school food service instruction utilizing cafeteria noon—hour activities. CHAPTER II LANSING PUBLIC SCHOOL CAFETERIA PROGRAM CHAPTER II LANSING PUBLIC SCHOOL CAFETERIA PROGRAM An understanding of the operation of school cafe— terias was considered necessary for integrating the principles of curriculum construction with a plan for on-the-job training of student assistants in a regular school lunch program. The schools in Lansing, Michigan, were regarded as representative of those in a typical, average-sized city. Departmental files provided information concerning the educational phil- os0phy of the Lansing Board of Education (Appendix Exhibit 1). The organizational structure of the cafeteria department as one segment of the total educational program is shown in Exhibit 1. The description and classification of schools and Operational details of the cafeterias were secured from Board of Education records for the 1958 academic year. Data relative to present training goals, teaching problems, and training procedures were obtained by inter— views with the cafeteria supervisors, cafeteria class stu- dents and by observations of student assistants at work in the Lansing school cafeterias. 8 EXHIBIT 1 ORGANIZATION CHART--LANSING PUBLIC SCHOOL CAFETERIAS July 1958 CHART A BOARD OF EDUCATION SUPERINTENDENT OF SCHOOLS ASSISTANT BUSINESS 1 DEPUTY SUPERINTENDENT MANAGER SUPERINTENDENT FOR PERSONNEL FOR INSTRUCTION __ CITY CAFETERIA DIRECTOR l SCHOOL PRINCIPALS 10 CHART B CITY CAFETERIA DIRECTOR CAFETERIA TEACHER-DIRECTORS SECONDARY SCHOOLS ‘—e HEAD COOKS ELEMENTARY SCHOOLS SECRETARY CAFETERIA DEPARTMENT _._ CAFETERIA COOK CAFETERIA COOKS HELPERS STUDENT ASSISTANTS AND CAFETERIA CLASSES 11 A history of the Lansing school cafeterias indicated that the school system had always been cognizant of the po- tentials for learning experiences through cafeteria activi- ties. Basic to this philosophy is the fact that supervision of the cafeterias is delegated to professionally trained members on the regular teaching staff. The Lansing Board of Education accepts the premise that learning occurs as a continuous process both in and out of the classroom. It views the cafeteria pregram as an important part of the total educational offerings in the school and, as such, feels responSible for treating a cafeteria program in the same manner as any other department. Salaries of the city cafeteria director and the school cafe— teria teacher—supervisors are not charged to the cafeteria operation but are part of the teaching and administrative budget. All new lunchrooms are completely equipped by the Board of Education. At the time of this study (1958) the Lansing Board of Education was responsible for the administration of 36 public schools within the limits of Lansing, Michigan. Twenty—nine elementary schools and seven secondary schools comprised the Lansing Public School system (See Appendix 12 Exhibit 2). All seven of the secondary schools and one elementary, orthopedic school operated cafeteria programs serving a Type A lunch (Appendix Exhibit 3), and also served milk under the federal school milk program. Twenty—six elementary schools served only milk. The seven secondary schools assigned work respon— sibilities to students during the regular noon hours. Six schools offered regular school credit for this experience. The seventh school, Everett Senior High, had a combination of elementary and senior high schools sharing the same fa- cilities. In this school four upper—elementary boys assis— ted in setting up folding lunch tables and in washing the tables after the meal. A senior high school girl cashiered. These students were under the direct supervision of the high school home economics teacher and received a Type A lunch in exchange for their services. Walnut Street Ortho— pedic school scheduled students to assist with the lunch program only as rewards for good conduct or as special privileges. This investigation was concerned chiefly with the four junior high schools and the two senior high schools which offered both credit classes in quantity food produc— tion and service and provided certain work experience 15 opportunities at noon in exchange for a Type A lunch. The study was planned to consider ways to increase the educa- tional worth of activities related to serving lunch at noon. The secondary schools involved were Eastern High, Sexton High, Otto Junior High, Pattengill Junior High. Walter French Junior High, and West Junior High. These six schools offered one 55-minute morning class in quantity food preparation each term as an elec- tive subject. In the senior high schools, the course also required that students work for three weeks as noon—hour assistants. Classes in quantity food preparation included six weeks of classroom teaching with demonstrations and visual aids and ten weeks of laboratory work in the various food preparation and housekeeping areas in the kitchens. Students worked in teams of two or three and were assigned to the cook in each work area who acted as a laboratory assistant to the cafeteria teacher. Jobs were rotated on a weekly or bi-weekly schedule as determined by the cafeteria teacher and covered range, salad, bakeshop, and housekeeping duties. Written and oral exams, selected resource materials, such as films and pamphlets, demonstrations, and a standardized . 1. city-wide curriculum outline were used. Dependability and l4 cooperation, regular attendance and selected food service skills were considered important for satisfactory job per— formance. Junior high schools offered two additional cafe- teria classes of 55 minutes each, designated as food ser- vice classes since they were scheduled during the staggered noon period, and class work was entirely laboratory experi- ence in the kitchens and dining rooms. West Junior High had three noon—hour classes. The prerequisite for these classes was one term of the morning class in quantity foods preparation or consent of the teacher. Cafeteria quantity food preparation classes had long been a part of the regular school curriculum. However, the noon-hour food service classes were scheduled for the first time in 1954 when the junior high schools adopted the system of closed campus and staggered classes during the noon hour to provide additional classroom space. The term ”student noon—hour assistants" refers to those students who were assigned to the school lunchroom for the performance of regular duties necessary for the serving of lunch. These duties might be performed as a part of the requirements of a food service class or they 15 might be a work experience with compensation in the form of a meal. In all cases, the work experience was during the normal noon—hour time schedule which varied from school to school; but in no case were students assigned to duties for longer than 55 minutes. Students enrolled in a cafeteria quantity foods preparation class or in a noon-hour food service class re— ceived one credit which is the same as for any other elec— tive subject. They did not receive compensation either in the form of meals or money. Non—credit students who worked in the cafeteria received a Type A meal and a choice of dessert for 30 minutes of work. The trainer was considered to be the cafeteria teacher—supervisor. She was a member of the professional staff. Adult cafeteria workers in the various production areas aided the supervisor in training the noon-hour stu- dent assistants. Personal observations and discussions with cafe- teria supervisors indicated that many of the difficulties encountered in teaching were due to: irregularities in the scheduling of other school activities: normal prdb— lems of working with children in a situation Where there 16 were limitations in time and supervision; and expectations by the customers for high standards of performance. The following statements summarize noon-hour training problems in the school cafeterias: * ReSponsibilities of the cafeteria teacher for both supervision of food services and for teach- ing a laboratory class simultaneously increased her work load over that of a regular classroom teacher and limited the amount of attention available for each of her responsibilities. * The teaching ability and educational concepts of the cafeteria supervisor varied with her background. Some supervisors were better trained in the management aspects of food service while others were more skilled as teachers. Cafeteria supervisors needed assis— tance and encouragement to strengthen weak- nesses in their professional preparation. * A short (55—minute) training period each day did not always allow enough time for the cafe— teria teacher-supervisor to cover all stations 17 to observe the students' progress or learning difficulties. A classroom in a real-life situation with service functions was difficult to coordinate with school auditorium programs, student ab- sences, and special school projects which altered the length of time students spent in the cafeteria classes. The crowded school program and the necessity for transporting school children on a rigid bus schedule made it difficult for the teacher to meet with students for supplemental instruc- tion and group planning at any time of the day except during the busy noon—hour. Noon-hour activities were selected from the stand—point of job coverage rather than in terms of opportunities for practicing goal oriented behavior. Some students lacked interest in their cafeteria duties because they had no choice in their as- signment to the cafeteria class. l8 * Differences in ability and physical maturity of the students impeded the flow of service because of their slowness in movement and in— ability to see the needs of a situation. * The physical and emotional pressures of quan- tity food production and service created dif— ficulties in providing the relaxed and permis— sive atmOSphere essential for good learning. * Evaluation of student performance was based upon the supervisor's or cook's opinion of quality of work performed rather than upon the degree of learning of measurable behavior changes in the individual concerned. There was no formalized attempt to measure individual growth or changes in student behavior. Since the student lunch was designed to meet U.S.D.A. Type A lunch specifications, considerable emphasis was placed on ability to assist student patrons in selecting a qualifying lunch. 19 It was apparent that the cafeteria teacher- supervisor needed a better understanding of her role as a teacher. Her thinking tended to be production oriented, influenced by the necessity for getting many people served in a limited period of time. Goals were considered in terms of production and service needs rather than from the standpoint of kinds of behavior to be displayed to bring about desirable changes in the student's develop- ment. Few resource materials other than a work schedule and a written list of instructions were used for the noon- hour classes. CHAPTER III CURRICULUM DEVELOPMENT FOR FOOD SERVICE PERSONNEL CHAPTER III CURRICULUM DEVELOPMENT FOR FOOD SERVICE PERSONNEL When develOping a curriculum for food service training, the curriculum maker must Operate on some kind of a theory of learning representing value judgments (39). The values implied would determine the kinds of objectives and types of activities included in the curriculum. The curriculum maker must give recognition to individual dif— ferences and student needs for persoral satisfaction by arranging the depth and sequence in the learning activi- ties to coincide with individual interests and abilities. The criteria for develOping a training program for school cafeteria noon—hour assistants were based on the curriculum construction recommendations of Ralph Ty- ler (39) of the University of Chicago. Tyler suggested answers were needed for questions involved in four funda— mental areas in curriculum design: educational goals, educational experiences, effective organization of exper- iences, and the evaluation of training methods. 21 22 Each of the four aspects of curriculum design des- cribed by Tyler was considered in developing a curriculum outline for training school cafeteria student assistants. 1. What educational goals would be pertinent to carrying out the school's philosophy of education? In order to identify the philOSOphy of education in the Lansing schools, refer to the Creed of the Lansing Public Schools (Appendix Exhibit 1). In a school cafeteria training program, goals re- flect the aims of the school system, the counselors, the students and the cafeteria production and service require- ments. The school administration was interested in de- veloping in students the ability to think, to use their potential abilities to become contributive members of the community and to develop democratic values and concepts. The reasons given by counselors for encouraging student enrollment in cafeteria classes related to their desire to provide experiences which would help students to develop well-adjusted personalities. 23 Identification of student goals in a training pro- gram was based upon discussion with cafeteria class students and information secured from the cafeteria teacher-super— visor. Secondary students' needs were for the fulfillment of basic human wants for this age group: physical needs for food, activity, and approval of the Opposite sex; so- cial needs for affection, ego satisfaction and attention, security, and a sense of belonging to a group. High school students were interested in developing skills which would enable them to qualify for jobs to earn money necessary for satisfying the physical and social needs described. The cafeteria department was concerned with devel— oping food service skills, increasing knowledge about a food service operation, demonstrating the importance of attitudes and values which make an effective Operating team, and broadening vocational interests of the students. The typical work requirements of school cafeterias determined the frame of reference for goal selection since Opportunity to practice the kinds of behavior required by the goals would be limited to those necessary for satis- factory job performance. Exhibit 2 summarizes these goals by three categories of behavior: develOpment of interests; I I..- ‘ILI II I‘I\1.\§.§(." 24- EXHIBIT 2 TABULAR IDENTIFICATION OF BEHAVIOR ORIENTED GOALS FOR FOOD SERVICE TRAINING ACCORDING TO INTERESTS OF GROUPS CONCERNED Goal Categories of Groups Concerned To Develop To Develop To Develop BEHAVIORAL ASPECTS OF Interests Skills. Attitudes TRAINING ACTIVITIES Abilities and Values and Habits * S C M S C M S C M Interests in a Food Service Business Recognition of Career Opportunities X X X Knowledge of Food and Food Products X X Satisfaction from Sampling Menu Items X X Performance of Food Service Duties X X X X X X X X Understanding of Important Facts and Procedures Operation of Selected Items of Equipment X X X X Practice of Sanitation Techniques X X X Application of Safety Regulations X X X Understanding of Sales Policies X X X Knowledge of Prices and Standard Portions X X X Recognition of Lines of Authority X X X X Ability to Follow Directions , Listen X X X X C Read it x x x x ‘ Observe X X X X X Practice X X X X X X X Think X X X X X Question x .X X X X Ability to Apply Principles Effective Use of Time and Energy X X Selection of Foods to Meet Nutritional Needs X X X X X X Solution of Problems Through Objective Analysis X X X X X Ability to Think Independently Discovering New or Better Methods for Job Per- formance X X X X Handling of Customer Grievances X X X Participation in Individual and Group Projects X X X X X X X X Develoment of Desirable Work Habits Promptness X X X X Accuracy X X X X Dependability X X X X X Thoroughness X X X X Responsibility X X X X X X X X X Cleanliness and Neatness X X X X Cheerfulness X X X X X Cooperation X X X X X Development of Aesthetic Values Appreciation for Color and Texture X X Sensitivity to Taste and Odor X X X X X Recognition of Orderliness in Form and Design X X Appreciation for Neatness and Cleanliness X X Respect for Perfection of Skill and Craftsmanship X X X X X X X X Development of Social Values and Attitudes C Acceptance of Self as a Unique Person X X X Objectivity in Self—Evaluation X X X Respect for Individual Differences X X X Concern for Rights of Others X X Acceptance of Responsibility for One's Actions X X Acceptance of Group Decisions X X Acceptance of Role of Leader X X X X X X X X Acceptance of Role of Follower X X X X X X X X S C H S C M S C M *S(Students), C(Counselor), M(Cafe. Management) ‘ {II (\ Iil'v IQC‘.‘ I .'I Isl..-“ .. !\’\‘:I\.‘. 25 develOpment of skills, habits and abilities; and develop— ment of values and concepts. Examination of this chart reveals that cafeteria training activities offer a great challenge to motivate students to develop in all three goal categories, especially in relationship to skills, habits, and attitudes and valueso 2. What educational experiences could be provided which might help students to attain these goals? Tyler gave five principles to consider in choosing experiences for bringing about behavior changes: 1) oppor— tunity for practicing the kinds of behavior stated or im— plied by the objectives, 2) ability to provide satisfaction to the learner carrying out this behavior, 3) apprOpriate— ness of experiences for student ability, 4) appreciation of the fact that many different activities offer the same kinds of learning results, and 5) that different behavior outcomes might result from the same activity. Factors influencing the selection of the jobs as- signed to noon-hour cafeteria assistants from the stand— point of the cafeteria department include: amount of time required for completing the task. Opportunity for scheduling anal-I I It ‘III'U 5‘ C‘.rl.\‘:'\~“ 26 students with differing degrees of maturity and ability, and willingness or unwillingness of students to accept job assignments because of the status value of certain work categories. The service needs of a school cafeteria require student assistants to understand the correct procedures for performing their assigned tasks, demand that student workers be alert and courteous sales persons and kitchen aids, and that they be able to identify the menu require- ments for a Type A school lunch. Noon-hour work experiences in a school cafeteria might include host or hostess duties, checking and cashiering, counter service and supply duties, pantry work and housekeeping assignments. These are simple tasks which can be broken down into a few key points. Ap— pendix Exhibits 4—10 illustrate typical job breakdowns for school cafeteria work experiences. Categories of service needs in a school cafeteria include work procedures for selected cafeteria service stations, performance factors important for meeting both customer and employer expecta— tions, and criteria for the selection of a lunch at noon. The three categories of behavior listed according to interests of the groups concerned with the training \Dl’cspltllhla sas'l I E ‘&.U zi‘n\\:c~: 27 program in Exhibit 2 were arranged in a two dimensional chart to demonstrate the relationship of behavior to be learned to the content aspects of the work experiences available to students at noon. (Refer to Exhibit 3.) An examination of this chart will point out that the perform- ance of duties assigned to noon—hour student assistants requires the display of selected behavior responses des— cribed in the goals. Opportunity to rotate students be- tween the several work stations would permit students to have a choice in work activities suitable to their inter» ests and abilities. Each job category demands several types of behavior responses while many activities require the same type of response. Since the amount of physical and mental exertion required by the different work cate— gories vary, the Opportunity exists for each student to have experiences in which he can be successful. 3. How could these experiences be effectively organized? Behavior changes in individuals are brought about through many different kinds of experiences over long per— iods of time. The organization of learning activities for ‘DI‘.IIHI uL‘IIQ In a “ll. ‘Lilli 2‘fl1\§:t§: 28 ] If \\ llllllllllA x smouuowuo x x x x acme scououuau no ausou o>suswmm x so00m no spam: >usa x x x x x x Havana use x x x x x x used c omxe no aucocomeou x x x x x a co succusuuuaz x x x x x scoe no caspanauuc cusps: poem as . x x x QSOuw mo soucouONQMQ o nucsa Hoocou a no cueuusaos one new sauouauo x x x x acoMusauu uaansm x x x x x x occausasu AscosuomusucH x x x x x . man-cassoaam x x x x x x Houucou coauuom x x x x x x x codesucoaoud susooum x x x x x x x oucsusomms asc0suom x x x x x xususm x x x x x x x x x coauauuaam x x x x x x muaaanuucsa x x occaussuomxs someomscse use noewwsmw oos>uor poem Hoosus ocsuooa >Ho>fiu0swoa . now snouusu sucsEhomuom Hos: x x x x x mcamosxossom x x x m x x x x museum x x x x x x x x x x seams. soucaoo x H x x x M x x x H was>uos uvucsoo x x x sen-so x x no ours use a . . x x x x x x x x sass-om x x x x accuse». IIII, moa>uosscooc nauseousu Hoonus usuuowum .IlllllllllllJrllllllllJ wen sousoauoum mcausuomo ooocoaao z! .asn ova> :uos soon a I NO coguflha DUOOH uO Guava» suaus>au sousoououa ado one cu >s0ah~> s .nus assoc. sosae> nua.mw0wm sauna: Sauce use sauna unsouOdEA new code Mwusuuoaso uwuozusss ca was a xuOI accumaoca asaaeucaum caeuuonwu unnamed sowue>wu unassumds mubaa no cwn0a0>ao manuMoncfusAsomuus. m ”Mundane xcwnu 0» hands on soAHOW 0» led Mo was nos ca one as one no mo . . a as o~u>on suassna sausage sussana ecouauou::_-uoasuMuuaa unocouo3< neonama ezmezoo muons wnsq¢> oza nllxnllrll, meumam oza .muHeHaHaa .maauxm aoqm>uo oe memuamezn acqu>uo oe mN>HSUQme ho meummm< MOH>mwm 000m MOHINZHIZO mOQ mfl>HBOflOQO NO mHUflmm< fizmfizou 02¢ mOH>dmmm m eumumxm \lL,‘:HFilU\s§-‘\ h E ‘Lu :‘Q‘IQ‘: l‘l’l-, 29 any group must be built upon the student's past experiences. Tyler lists three criteria for effective organization of learning: continuity, sequence, and integration (39). Continuity is one of three major factors in developing skills. Provision must be made for the student to have repeated opportunities to practice and develop selected skills. Sequence is a second criteria for the arrangement of learning experiences. Sequential organization of exper— iences would provide for a progressive develOpment of skills or knowledge based upon previous learnings and emphasizing depth into the subject matter being pursued. Integration is the third criteria for the effective organization of learning experiences. Integration refers to the carry—over or ability of a student to apply knowledge and skills learned in one frame of reference to a different field of study. The integration of learning experiences helps to prepare the student to apply the skills and knowledge learned in school to real life situations. The school cafeteria represents a typical business enterprise within the school which can serve as a labora— tory for learning. Tyler stated that large blocks of time devoted to related study areas is advantageous for the \Ilhs.JCL\::-\s hhh n‘LfiU. 2u\fl\\\.‘hw\: 30 application of the three organizing principles of contin— uity, sequence and integration (39). He cautioned the cur- riculum designer to be aware of the fact that these criteria must be considered from their psychological significance to the learner in the light of the student's experiences and not the instructor's experiences. In a school cafeteria situation the arrangement by which students are enrolled in quantity food production classes prior to the noon-hour “is; training experiences would help to fulfill the recommenda— , tion for an extended period of time spent in a related area. The successful organization of a training program requires the application of democratic procedures with group involvement in planning and execution of the plans. A definite time and place for group planning must be con— sidered as essential ingredients for curriculum deve10p~ ment. In a busy work environment this planning period would undoubtedly need to be arranged for a time of day before or after the noon—hour activities. Since school cafeteria kitchens vary in size, the number of student assistants which may be accommodated in any given training situation would be dependent upon the amount of space and number of work stations available. E‘ U? L522: a E (shun zvfitlcs: I||I|l Irlfllllllllill || .lllllIIll. Li ,ir,| 31 These factors, in turn, would influence the number of weeks each student might spend on a particular job assignment and how many job rotations for repeat experiences might be al- lowed. The mental ability of the trainees would have a considerable effect upon the sequential organization of the learning experiences. Slow learners would have a more restricted base of experiences upon which to build than would high achievers. A class with a high proportion of slow learners would also influence the quality and speed of cafeteria service to the extent that more competent as- sistance might be necessary for certain job stations. A curriculum Which assists the pupil to c0pe with real life situations emphasizes the use and interrelation- ships among different kinds of subject matter. The school cafeteria has the potential as an excellent resource center for the integration of many different school experiences. It is one aspect of school life common to the entire school population. Cafeteria student assistants gain firsthand knowledge of many factors of a nutrition oriented business enterprise which have application in other classes such as economics, social studies, mathematics, foods, health. and the school newspaper. The three content areas of the \rk.su..-3.L\.2(: m: (05?. )‘qxcxlnwsz 32 curriculum described in Exhibit 3; 1) operating procedures for the cafeteria service stations, 2) personnel perform— ance factors necessary for meeting customer expectations, and 3) the criteria for the selection of a noon lunch all afford Opportunities for students to use knowledge gained in the cafeteria training activities in many different contexts. Student motivation is the key to bringing about behavior changes. The successful trainer will provide z the environment conducive to learning. Individuals learn best when their failures are looked upon constructively by a teacher who likes and reSpects them. The teacher has a responsibility to understand the needs of her pupils. Documentary information which the teacher assembles about the interests and background of her pupils will enable her to understand more completely their needs. An enthusiastic instructor will evoke better responses from her students than will a teacher whose professional interest is less obvious. The quality of personal relationships between the teacher and the trainees is an important factor in her ability to guide and influence her students. Low (21) pointed out that feelings, attitudes, and values are \rk, >.».P.L\:.2: m: VXV. ap‘wtlnyxmav. 33 learned responses which have a great impact upon the stu- dent's ability to acquire and retain academic knowledge. The school cafeteria cooks make an important contribution to the training program through their personal interest in the student trainees both as individuals and as learners in a vocational oriented class. Since the cafeteria pro— duction staff works together as a team, noon—hour trainees learn both from example and participation the importance of coordination of efforts for program success. Cook ap— proval and praise for individual contributions to group efforts is a motivating force to increase levels of student achievement. A job rotation schedule based upon assigning stu- dents to easier tasks before expecting them to work at the more difficult stations according to their individual readi- ness would require that provision be made for variations in time allocations for the different work assignments. Teaching methods are a determining factor in suc- cessful learning. On-the-job training uses the job break— down method of teaching described in Appendix Exhibit ll. See Four-Step Training Method of Training Within Industry Techniques on page 80. This method of instruction requires m-II.’ Ii... iii». .7 o 1“ r |.. I lul|u|l 34 a high degree of job competency on the part of the trainer and permits the student to progress at a rate most suitable to his individual capacity and interests. Resource mater- ials such as films, pictures, models, and charts reinforce the demonstration method of instruction. Written direc— tions also aid the student in evaluation of his individual progress and serve as a review to assist him in remember- ing important facts and procedures. The job breakdown method Of instruction employs the three factors listed by Tyler as necessary for the effective organization Of learning activities; namely, 1) continuity in providing for repeated Opportunity to practice the required types of behavior, 2) sequential organization of experiences based upon previous knowledge, and 3) integration of learn— ing from one situation to another in a different context. A successful training program requires that tea- chers and pupils work together in a sharing of learning experiences. It is the teacher's reSponsibility to be professionally competent, to understand the needs of her pupils, and to arrange the training activities in a planned and logical sequence with Opportunities for measuring de— gree of goal attainment at intervals during the training lil.‘ \rhxuuu. L) D ts N hunk (\L. MW qurxxtnwvz 35 period. It is the student's responsibility to apply his energies toward the achievement of goals which he helped to select. Students must recognize the need to prepare themselves to become contributing members of society. 4. What means of evaluation could be used to determine the degree to which goals set forth were being attained? Teaching methods and techniques are determining ‘ factors in the success of a training program. Evaluation of learning is an integral part of the training process. It is a tool to assist the instructor in determining the effectiveness Of her teaching skills as well as a motiv- ating device for the student to Obtain satisfaction from his training activities. The degree of motivation will be proportionate to the intensity of the student's psycho— logical hunger for the satisfaction of his basic human needs. The ranking of these needs in terms of importance varies from time to time according to the extent of stu- dent involvement in all aspects of the training activities. Therefore, cooperative identification Of goals is the first step in evaluation of a training program (See Exhibit 2, page 24). 5‘ v . . . y u > I |l . l \ .'|ll\ Xk \uv-ht.lv\:.~&\~ E \ ”Nb .. hm. \ Ii.“ ‘I‘ ‘ VA.» V J1 qfllnv 56 learn to follow directions, assume responsibility and un- derstanding why certain Operations must be done in a pre- scribed manner. The four—step method Of training demon- strates to the teacher her strengths and weaknesses as a planner and organizer by the degree of success of her stur T‘s. m-._ Ti} ~——__ dents. Resource materials are supporting tools of instruc- tion. Teaching aids which appeal to several senses increase \E‘W ..- . H. the student's ability to learn and increase retention Of what was learned. Students show more interest in a class in which the teacher uses a variety of instructional methods. Visual aids such as demonstrations, cartoons, charts, posters, check sheets, and written guides and outlines not only assist the student to learn more facts more quickly and remember facts longer, but also help him to learn at a more uniform rate, give better attention in class, and develOp a more coopera- tive attitude toward the work to be performed. Written in— structions lend dignity and give importance to learning ac— tivities. On-the-job training teaches skills, increases know— ledge, and shows the importance of persevereance and ability to follow directions for job success. N a V \ .2.“ )m. runway.“ .. Mun. 1w...“ «firs u. l\ . a. (Q \ uni (wk on... 3‘. w\b\.\\.\h\\: 57 EVALUATION FOR ON~THE-JOB TRAINING IN SCHOOL CAFETERIAS Evaluation is necessary to determine what the student knew and how he felt about a proposed learning at“! ‘b—hfi' situation before he engaged in the required activities; :_h .5- what further changes would be necessary to make his be- havior consistent with the goals; and What changes occurred t—m'T-s—u -. ' . which were not anticipated. An effective training program for cafeteria noon-hour student assistants would accomplish the objectives set forth in the goals of the groups con- cerned. (Refer to Exhibit 2, page 24.) Rating devices for cafeteria noon-hour assistants might include job breakdown charts, check sheets, out—of- class assignments, open-book exams, class demonstrations, after-school activity choices or anecdotal records. The fact that student training is conducted during the noon- hour service period emphasizes the need for using informal evaluation techniques. Self-Evaluation Evaluation activities which require the pupil to rate changes in his own growth pattern allow for individual \- an 1‘}...va ..r.\\.w..\h.c\.\wunu u “H... . H. u “£45.39 s} k. .. .. R... L 1...... «c. \ Hunk ‘K .ru. \( .\..\\\.\n\\\§ 58 differences and variations in degrees of maturity. The kinds of evaluation which assist students to judge their efforts objectively in terms of progress rather than in the degree of failure encourage students to want to con- tinue to learn. Demonstration of Ability One measure of employee accomplishment would be his ability to do the job. Another evidence of success- ful teaching would be how the student applied his know- ledge—~through participation in school activities such as neWSpaper articles; topics he chose for debates; coordin— ated projects based upon cafeteria skills in which he par— ticipated with other classes; cafeteria bulletin board ma— terials he prepared; Observed changes in his behavior such as cleanliness, improved posture, cooperation, and inter— est; the kind of after—school jobs he chose; or changes in his food habits. Even general conversation about the cafeteria program might demonstrate the elements of suc- cessful learning from cafeteria activities. i “A. is in... $31.39;. . m... . w. a «.3va Kt .. .. . L\ 1.2.... ~ E —\.\. us. l?nx§rxh\\: 59 Group Evaluation The performance record Of the cafeteria operation might also be an indication of the success of the training program—~an evaluation of the learning of the class as a group and of the teaching skill of the instructor. Evaluation Guide The quality of a training program can be improved \tT ‘21:).“7 A_. ”A through evaluation which points out both strengths and weaknesses of the curriculum and the effectiveness of in— structional techniques used. Appendix Exhibit 12 is a curriculum outline arranged in the form of an evaluation instrument to validate the de— gree of success in meeting Tyler's four criteria for curric— ulum design; namely, 1) definition Of goals, 2) selection of activities, 3) organization of learning activities with emphasis upon Opportunities for practicing the kinds of behavior described in the goals, and 4) evaluation of de— gree of goal attainment (39). \- msas .VNMievv -vauuhssxlq.\wv\w .. SJ. Wm... M flnflnwavflv xx \-..\.I.\L\\u‘-§g\\ “I“ {k v. {(1-1\\IQ\: BIBLIOGRAPHY \- n~n~ 43a ism”... -XvaVvMéxwixd Mum...“ \ w... u flimPVNNnV Xxx \. “K... 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