Brooks redefines tasks ATLANTA, GA-James R. Brooks is refocusing his ef-forts with the Professional Lawn Care Association. At a recent meeting of the PLCAA board, Brooks asked that some of his administra-tive tasks be shifted to others within the PLCAA so that he can work more closely with members, and concentrate on growing the Green Industry Expo. "Jim Brooks realizes he can't do everything but he wants to do those things that will be in the best interests of the industry," he told Lawn Care Industry. Among those goals, Brooks said: Ł building a stronger rela-tionships between PLCAA and smaller member com-panies; Ł continuing to build a strong membership base; Ł spearheading the Green Industry Expo into the lawn and landscape industry's top trade show. Brooks, involved with PLCAA since 1983, said he can best serve the PLCAA by getting out of the office and meeting industry members face to face, and concentrating on the show. LCI Brooks more personal contact LCOs closely monitoring results of biostimulants Biostimulants are being used by a growing number of LCOs to address environmental concerns and to capitalize on the growing customer demand for lawn care programs that incorporate natural or organic products. According to university research and commercial use trials, biostimulants address a number of environmental considera-tions, including reduction of nitrate levels in soil and ground- water. Agronomic benefits of biostimulant use include increased stress resistance in turf, faster sod installation, improved estab-lishment of turf when overseeding, and reduction of losses when transplanting. Winchester, VA, LCO Allen Rogers operates ProLawn, a regional company providing lawn care services in a five-county area of the northern Shenandoah Valley. In 1990, Rogers will be applying a liquid biostimulant (Roots® Root Growth Enhancer) See MONITOR on Page 9 WWN ORE INDUSTRY Serving the needs of the professional lawn care operator VOLUME 14 NUMBER 6 JUNE 1990 Stress positive Again IPM! BY RON HALL editor IPM is an acronym whose meaning, for many profes-sional lawn care providers, is about as hard to nail down as a rubber spike. There's a reason for that: there's been too little research on "integrated pest manage-ment" on home lawns. Take heart though, the concept of IPM isn't particularly diffi-cult, it's positive and it will probably become a bigger part of the industry's language. What's particularly heart-ening about IPM is that many LCOs already use "integrated pest management" tech-niques even though they may not have what they can legit- imately call a "total" IPM program. Dishearteningly, many LCOs don't take the ex-tra step to tell anybody, not even their customers, about the environmentally sound care they're giving client's lawns. Or maybe they're not giving See IPM on Page 18 Attractive lawn grasses prized in Colorado communities; ecological feelings strong. Denver-area public warms to premium lawn care services BY RON HALL editor A nti-pesticide senti-ment runs so strong in the university town of Boulder, CO, the story goes, that LCOs slip into town about dawn Sunday mornings, treat the lawns, then scram be-MFVT MONTH I XttALL £QR Ł 15^^00486132 10 ŁPTTE COOK I NGHAM LIBRARY W-12 1 Ł US GA TURFGRASS INFO HICHI GAN STATE UNI E A5~TŠLA NS T NG _ STATE JFO FILE ill 48824-1 STA 048 fore the collegians (and their collective social conscience) arise. Boulder, sometimes wryly referred to as The Republic of Boulder, is driven by social and ecological issues (some-times esoteric), and some of these same concerns, less visi- ble but real, simmer in nearby Denver. Professional lawn care providers are adapting their programs there accord-ingly. But that's just part of the Denver market picture. The larger part: home-owners on the Front Range of the Rocky Mountains, seemingly, are beginning to buy into the concept of pre-mium lawn services. It's hardly a stampede but it's growing. "Four or five years ago we made a decision to implement IPM (integrated pest manage-ment) practices in our com-pany," says Bill Aitken, general manager of Wilhelm Tree and Lawn Care. "We knew it would challenge us, and it did. It was difficult to convince a customer that we were going to charge them a fee to come out and maybe just inspect their property." See DENVER on Page 8 Bob Priest finding clients with personalized service Tàll ones. Short ones. Thin ones. Fht ones. All shapes and sizes qualify for our PAGEANT. Nothing's worse than slimy worms crawling on your shrubs, ugly beetles munching on your pines and nasty borers blemishing your birches. That's why you need new PAGEANT* DF in your tank. Any other insecticide has to settle for first runner-up. PAGEANT DF is the only tree and shrub insecticide that gives you the active ingredient chlorpyrifos in a dry flowable formu-lation. Its long residual keeps protecting the beauty of trees and shrubs long after other insecticides have left the scene. And studies show that chlorpyrifos is gentle to both applicator and environment. What's even more attractive is its broad spectrum of control. You can control everything from beetles to borers to worms-all with a single insecticide. Since it's a dry, flowable formulation, PAGEANT DF also has minimal odor and less chance of phytotoxicity. Plus, it goes into solution beautifully- no more clogged nozzles, or undissolved clumps. Your applicators can mix without dust. And without the splashing caused by liquid insecticides. So much talent in such a beautiful package. Almost seems unfair. PAGEANT DF not only works better than the competition, it also looks better. But that cube-shaped container offers more than good looks- it's specially designed for easier handling and disposal. Each container holds Five full pounds of insecticide. At a mixing ratio of 1-2 pounds per 100 gallons of water, PAGEANT DF is ideally packaged for larger spray tanks. Why not judge for yourself how well PAGEANT DF protects the beauty of trees and shrubs? Then send a clear message to the insecticide you're presently using: hand over the crown. To Find out more, call 1-800-3 73-2D0W. ŁTrademark of The Dow Chemical Company. Circle No. 104 on Reader Inquiry Card MEMOS L J LAWN CARE INDUSTRY JUNE 1990 MBBBBBBBBEBRHBBBBBBEBBBHBBflBRflBM MEMOS L J $ WIWII ŁŁ wKÊÊmm mm WKKÊKKÊÊBÊÊÊÊKKKKÊ WÊÊÊÊÊÊÊÊtÊÊKÊÊÊKKKKÊÊÊÊÊSÊÊ -The Professional Grounds Management Society moved to larger headquarters: PGMS, 10402 Ridgland Road, Suite 4, Cockeysville,MD 21030. 301/667-1833. LCI Not on the local level. Dr. Warren Stickle, president of the Chemical Producers and Distributors Association, says the chemical lawn care industry should work for "a workable state-wide notification program that would provide visual notice of lawn care use...Citizens need to have adequate notice so that each individual can make his or her own choice." For each of America's 80,000 smaller political subdivisions to draft separate notification laws would be unnecessary and counter-productive. LCI "Food Scare of the Week" over? When Rhone-Poulenc temporarily removed the insecticide aldicarb from use on potatoes on April 11, the story didn't make the headlines. Instead Rhone-Poulenc drew praise. The company took its action after finding insecticide residues on 10 potatoes out of 300 it tested. "The 'food scare of the week' syndrome may be on its way out," said Ohio State University vegetable specialist Mark Bennett. LCI University of Massachusetts Turfgrass Research Field Day, South Deerfield, MA. Contact: Dr. Richard J. Cooper, Dept. of Plant and Soil Sciences, University of Massachusetts, Amherst, MA 01003.413/545-2353. LCI The Insnrance Board of Trustees of the California Landscape Contractors Association returns more than $1 million in dividends to members from the CLCA group insurance program, reflecting a reduction in accident costs. A BLEND OF FOUR PREMIUM PERENNIAL RYEGRASSES FROM TURF-SEED, INC. FOR WINTER OVERSEEDING, LAWN RENOVATION, ATHLETIC FIELDS AND PARKS. Citation II Saturn Contains a high level of endophyte that enhances insect resistance. Very good resistance to leaf spot, brown patch, crown and stem rust, tolerance to red thread. Rich dark green color with good mowing quality. Excellent heat and wear tolerance. The number 1 variety in the 1986 National perennial ryegrass trial. Dark blue-green colored low growing variety. Improved heat tolerance, and resistance to leaf spot, brown patch and stem rust. Very good performance in California overseeding trials. Charger 246Sunrye Improved resistance to leaf spot, brown patch, stem and crown rust. Tolerance to red thread. Good performance under low fertility and improved color and growth under cool weather conditions. Early maturity and tested as 2HH. Very dark blue-green col-ored turf-type variety Dwarfer growth habit than other varieties in overseed- ing trials in Palm Springs area. Improved resistance to leaf spot, brown patch, and stem rust. Contains a moderately high level of endophyte to enhance insect resistance. r I / / L4WN OIRE INDUSTRY RON HALL Editor JERRY ROCHE Executive Editor JON MIDUCKI Publisher ROBERT EARLEY Group Vice President LINDA O'HARA Production Manager ROSY BRADLEY Production Supervisor BRYAN VOLLMAN Graphic Design MARILYN COPP Circulation Supervisor GAIL PARENTEAU Reader Service Manager THEODORE C. MATHEWS Promotion Director JOHN PRESSELLO Graphics Manager BUSINESS STAFF Midwest Office JON MIDUCKI (216) 826-2855 Publisher MARSHA DOVER (216) 891-2739 Regional Sales Manager 7500 Old Oak Blvd Cleveland, OH 44130 FAX (216)826-2832 Southern Office: DICK GORE (404)233-1817 FAX (404) 261-7022 3475 Lenox Road, N.E., Suite 665 Atlanta, GA 30326 Western Office: BOB MIEROW (206) 783-0549 FAX (206) 784-5545 1515 N.W. 51 Street Seattle. WA 98107 Classified DAWN NILSEN (218)723-9349 1 E. First St.. Duluth, MN 55802 Please send advertising materials to: LAWN CARE INDUSTRY 120 W. Second St. Duluth. MN 55802 218-723-9192 EDOELL COMMUNICATIONS. INC RICHARD SWANK, Chairman ROBERT L. EDOELL, Vice Chairman RICHARD MOELLER, President LARS FLADMARK, Executive V. Pres ARLAND HIRMAN, Vice Pres./Treasurer THOMAS QRENEY, Senior V Pres EZRA PINCUS, Senior Vice President JOE BILDERBACH, Vice President JAMES OHERNA, Vice President QEORQE QLENN, Vice President HARRY RAMALEY, Vice President LCI ADVISORY COUNCIL y^-vf MARTY ERBAUGH Erbaugh Corp. Peninsula, OH M A. J. POWELL JACK ROBERTSON U of Kentucky Robertson Lawn Care Lexington, KY Springfield. IL LAWN CARE INDUSTRY (ISSN 0160-6042) is published monthly by Edgell Communica-tions. Inc Corporate and Editorial offices: 7500 Old Oak Boulevard. Cleveland. Ohio 44130. Advertising Offices: 7500 Old Oak Boulevard. Cleveland, Ohio 44130.233 North Michigan Avenue. 24th Floor. Chicago. Illi-nois 60601 and 3475 Lenox Road, N E Suite 665 Atlanta, Georgia 30326. Accounting. Ad- vertising Production and Circulation offices 1 East First Street. Duluth, Minnesota 55802 Subscription rates: $25 per year in the United States: $50 per year in Canada. AH other countries $100 per year Current issue single copies (pre-paid only): $2 50 in the U S . $5 00 m Canada: elsewhere $10 ; add $3.50 for shipping and handling per order Back issues, if available $10. add $3.50 per order for shipping and handling (pre-paid orders only) Office of publication: Edgell Communi-cations. Inc . 1 East First Street, Duluth. Min-nesota 55802 Second class postage paid at Duluth. Minnesota 55806. Copyright £ 1990 by Edgell Communications. Inc. All rights re-served No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical includ-ing photocopy, recording, or any information storage and retrieval system, without per- mission in writing from the publisher POSTMASTER: Send address changes to LAWN CARE INDUSTRY. P.O. Box 6200. Duluth. Minnesota 55806 VII- Vbpa Dark Green, Drought Tolerant, Insect and Disease Resistant Turf... Naturally! # NOR-AM NOR-AM CHEMICAL COMPANY A Schering Berlin Company 3509 Silverside Road, P.O. Box 7495, Wilmington, DE 19803 IMPORTANT; Please remember always to read and follow carefully all label directions when applying any chemical. Copyright © 1989 NOR-AM Chemical Company. All rights reserved. Circle No. 114 on Reader Inquiry Card TROGEN! The New This advanced controlled-release material derived from methylene urea polymers is the ideal nitrogen source for all your turf needs. That's because NUTRALENEŽ works two ways. First, it provides a quick-release nitrogen through hydrolysis. Second, NUTRALENE releases nitrogen more slowly through microbial action for sustained feeding. This dual action (the result of its unique molecular structure) makes NUTRALENE the superior controlled release nitrogen source. The following points show that NUTRALENE meets all the professional's requirements for a broad-use nitrogen. This quality nitrogen source offers... Ł Quick greenup Controlled-release nitrogen feeding for up to 16 weeks Ł Both hydrolysis and microbial actionŠ not dependent on coating or particle size for release Ł Minimal leaching and volatilization Consistent release of all nitrogen in one growing season, under all conditions, even during cool soil tern perature situations Ł Low salt and low burning potentials Ł 40-0-0 guaranteed analysis \ Cushman Front Line Mower with Grass Caddy and Ryan Lawnaire^ 28 Aerator. Ryan Lawnaire® IV Aerator. We'll increase your productivity. We'll help expand your business. No other manufacturer has the products. No other dealer network has the know-how. No one can help you increase your income from existing customers today, and put you in a better position to compete for comm- ercial clients tomor- row, as efficiently and expertly as Cushman-Ryan. aeration. Add over-Ryan Jr. Sod Cutter. seeding. Move up to bigger mowing jobs. You'll not only get the best piece of lawn maintenance equipment for each task, you'll also get a dealer who's more like a business partner with proven ideas on how to sell and price your new services. Ryan Mataway® Overseeder. Contact your Cushman-Ryan dealer for a demonstration, and ask about our special lease on as little as $1,000 worth of equip- ment Or call toll-free 1-800-228-4444 for more information today. Nobody's been in the business as long as Cushman-Ryan. Our products are proven performers that simply do each job better and stay up and running longer than anything else on the market. Period. You'll increase productivity by reducing down-time and increasing the ease and speed of operation. You'll reduce operating expenses from fewer repairs and lower main-tenance costs. Cushman-Ryan equipment doesn't come back to the shop until the job's done, ensuring you get a full day's work for a full day's profit. Start with your basic service. Add CUSHMAN RYAN BUILT TO LAST 9074 Cushman, P.O. Box 82409, Lincoln, NE 68501 © Cushman Inc. 1990. A Ransomes Company All rights reserved. Circle No. 103 on Reader Inquiry Card 8 LAWN CARE INDUSTRY JUNE 1990 I Dave Dickson not sure total IPM practical for most providers DENVER from Page 1 Wilhelm Tree and Lawn, as its name implies, tied the tree and lawn aspects of its services into a premium comprehen-sive package and named it YardLifeŽ offering more on-site inspections and remedial service. In four years Yard-LifeŽ has grown into one su-pervisor and four highly trained Wilhelm technicians. They're the heart of the pro- gram, says Aitken. "If a customer accepts our premium service they're get-ting a highly qualified person, the same technician each year, and that technician becomes extremely familiar with each yard under their care," says Aitken. "We want the client to develop a relationship with our employee and often they won't call the company when they have a question. They'll call their technician. "The whole image of the company is through that one person." Bob Priest knows firsthand the importance of the techni- cian-client relationship. He's the owner (and sole techni-cian), for the Personal Touch Lawn Care company. Not that he hasn't seen the other world too, not after 13 years with ChemLawn, a company he still holds in high regard. But a year ago he went out on his own, partly at least because he wanted to deal with the public on his own terms. Tom Tolkacz feels organic fertilizers help improve soil "There have been times this spring when I've spent two or three hours on a single property because I would aerate the yard first then do a regular application," says Pri-est. "I had people tell me that's the best aeration they'd ever had done on their property be-cause I went over it two or three times. "People don't realize what a real good job is sometimes, not until they experience it any- way." Priest prices his services "about in the middle" of the Denver and Colorado Springs markets and says he hasn't had any difficulty keeping busy. Word-of-mouth refer-rals keep boosting his cus-tomer base. "I knock on my customers' doors before I do their lawns and talk to them to see if they have any concerns, and I usu-ally talk to them after I'm done," he says. "It's those lit-tle things that I want to do more of." Swingle Tree Company is another Denver com-pany that's listening to its customers, and what some of them are saying is that they need "alternative" approaches to some of their lawn and land-scape problems. Tom Tolkacz is the lawn di-vision manager of the Swingle Tree Company, one of eight divisions within the 43-year-old company. "We started the lawn care service (10 years ago) to satisfy the demand coming from our tree care cus-tomers," says Tolkacz. Swingle incorporated "organic" fertilizers (from the Ringer Corporation, Eden Praire, MN) into its lawn appli-cations, particularly in lawns having problems with Necrotic Ring Spot. "Maybe it's because Bill Aitken: need top techs for premium lawn care services of the aging of the sod that was installed years ago, maybe lawn care companies have been pushing lawns too much, but some of the lawns here have a severe problem with Necrotic Ring Spot," says Tolkacz. But by using organic fertilizers, sometimes in conjunction with Rubigan fungicide, and areat-ing both in the spring and the fall, Swingle technicians have been able to reduce the disease in 80 percent of the lawns they treat. "It's definitely a premium program because we're proba- bly on a person's lawn seven or eight times a season," says Tolkacz. "Some of the lawns that we've been using the Ringer Product on the last three seasons are some of our best lawns." Tolkacz says Swingle is constantly looking for better and more acceptable products and practices for its custom- ers. "Once we try it ourselves and evaluate the results, then we offer it. We want to make sure it's going to work first," says Tolkacz. Swingle's committment to be on the forefront of Green Industry service (the company offers about every landscape service except residential mowing) is more comprehen-sive than just the use of organic fertilizers. The com-pany offers practically a full range of "alternative" ap-proaches and products, partic-ularly in its tree insect work. "We've got to realize that the service our industry offers is more customer-focused and not treat it like the trash haul- ing," says Swingle President Dave Dickson. "Our techni- cians are obviously going to have to be more educated and we're going to have to be better compensated. Dickson says he's not con-vinced many Green Industry service companies can offer "a total" IPM program and he suspects premium programs based on IPM principles will have to be "hybridized" for specific regions. "I'm not sure the public wants information generated. The public will dictate how we offer our service though." LCI Yard An All Purpose Lawn and Garden Posting Marker. Yard Stick is the lawn marker you will be proud to present to your customers tor their future use in the garden and around the home. Meets all state regulations. Sturdy and extremely functional. Includes a state approved message card with your company name, telephone number, and an entry line for time and date of application. Pat. Pend. Customized 4" x 5" message board. Made in USA Handy at-a-glance rain gauge. _ Note holder area for extra message. Built-in grass height gauge. Quick foot step for "planting". Call for quantity discount prices. 1-800-747-5211 or r 1-800-255-2255 ext. 1047 Green Genie Products, Inc. 9601 N.Allen Rd.» Peoria, IL 61615 Circle No. 106 on Reader Inquiry Card With The Andersons choice of Tee Time fertilizers plus DURSBAN, you get to have it your way! Combine quality-formulated The Time fertilizers with the proven performance of DURSBAN turf insecticide. The result is a superb combination product that provides active double duty in a single application. The Andersons The Time 38-0-0, 18-3-5 and 30-3-5 Šeach with DURSBANŠare now available at your nearby The Time distributor. Or you can have it your way with a custom blend fertilizer/DURSBAN combination product made to your specifications in our state-of-the-art plant. The Andersons lineup of performance-proven lawn care products is available in your area from one of our quality distributors. For the name of your local Tee Time dis-tributor or for more information, call toll free: 1-800-22B-ANDY (2639) the professional's partner Ulerees» Andersons ® DURSBAN is a trademark of DowElanco © 1990, The Andersons Circle No. 101 on Reader Inquiry Card 9 LAWN CARE INDUSTRY JUNE 1990 Dr. Graeme Berlyn (I.) and Robert F. Weltzien "stimulate" acceptance of biostimulants; debunk "snake oil" stigma MONITOR from Page 1 to all of his customer lawns. Results will be closely moni-tored. These biostimulant treat-ments will be made in Rogers' third application between mid-June and the end of July. Most of his customers are on a six-application program. That third application will consist of a tank mix of three ounces of the biostimulant, pound of readily available liq-uid nitrogen, chelated iron and an insecticide per 1,000 square feet of lawn. "I see the bio-stimulant as one more good in-put for a balanced program," Rogers explains. "The small amount of nitrogen is added to the tank mix to ensure uptake of iron by the turf." Rogers became interested in biostimulants because of re- search work with these mate-rials being conducted at Virginia Polytechnic In- stitute. He conducted tests on commercial clients with their permission in 1989. "I thought Virginia Tech's data and comments on bio-stimulants were very interest- ing," the LCO says. "These compounds seem to help turf under stress situations and work best when applied before stress caused by heat and drought sets in." The area Rogers serves is the transition zone, and August weather is par-ticularly rough on cool-season grasses. "I'm expecting the Rootsmaterial to help us get through that stress period," he explains. "Customers get un-happy when their lawns start to deteriorate in August. The biostimulant should give us lawns that are not under stress and not as vulnerable to RELATIVE MINERAL UPTAKE OP TURPORA8 ORMNHOUBB - QBOWTH CHAMBER TRIALS WITH BOOTSŽ BLHMBNT CONTROL 10PPM ROOTS 100PPM 1000PPM 1 T upuk. comctad for wtißn diflan Mother Nature." For several years, Rogers has worked to reduce the amount of nitrogen applied to customer lawns and con-sequently the level of nitrates in the soil. Use of slow-release fertilizers and chelated iron, Rogers feels, have helped him achieve this goal. "I think bio-stimulants will enable me to reduce nitrogen rates even more substantially by boost- ing fertilizer efficiency," he predicts. Rogers will notify his cus-tomers of the biostimulant treatments via a monthly newsletter he sends to all of his accounts. He notes that cus-tomers seem willing to pay more for environmentally sound lawn care programs. "It takes time to make an organic program work and show results," Rogers points out. "We're always looking for ways to beef up turf without stimulating excessive growth. I think use of biostimulants will give us stronger root sys-tems and more durable turf in the long run," he adds. Another LCO who will ap-ply a biostimulant to all cus-tomer lawns this year is Steve Juntgen of Emerald Green, an independent lawn care service in Ft. Wayne, IN, that's been in business 13 years. The biostimulant Juntgen will use is a formulation of bio-stimulant containing 3 per-cent chelated iron. The product will be applied in Emerald Green's second and third applications on lawns primarily composed of blue-grass varieties, fine fescue and ryegrass. The biostimulant will be applied at a rate of one gallon per acre and tank mixed with nitrogen and, in some cases, insecticide, Juntgen says. "I expect to see improved stress resistance, better root devel-opment, greener color and an overall improvement in turf quality," he says. Juntgen became inter-ested in biostimulants after seeing results of use at an area sod farm. "The sod grower was very pleased after using a biostimulant because he was able to harvest sod on a much quicker turnaround than normal," the Indiana LCO says. The lawns in Juntgen's service area are ni-trogen-hungry, and he ex- pects the biostimulant to improve nitrogen efficiency and perhaps allow eventual reduction in nitrogen rates. "I view use of biostimulants as a long-term investment in my customers' lawns," says Juntgen. "We're after improv-ing the quality of our custom-ers' lawns. Our program has sold itself and referral rates are increasing. This will only im-prove our program." Juntgen plans to send a questionaire to custom- ers later in the summer following the biostimulant treatment to determine if his accounts have noticed a dif-ference in their lawns. The company that markets the biostimulant is Roots, Inc., New Haven, CT, a divi-sion of Soilizer Corporation. Its biostimulant products were developed by researchers at Yale University's School of Forestry and Environmental Studies in New Haven. After some test programs in lawn care markets in 1989, Roots, Inc. officials say that over 40 lawn care companies are using their biostimulants in 1990. "Almost all the LCOs who participated in last year's tests reordered material for this year," says Robert F. Weltzien, company chairman. The four-year-old company now has sales in the $3 million range and expects to grow to $40 million in annual sales by 1995. According to Weltzien, the company has not pursued sell-ing to the largest lawn care op-erations. "While there is no ex-clusivity, we want to work closely with regional com- paniesŠpreferably one or two in each market area," Weltzien explains. "This gives our carefully chosen customers a competitive edge in their respective areas of operation." When entering the lawn care market, one of the com-pany's first actions was to de-velop an education program that distributors and LCOs could use at minimal cost to explain the long-term benefits of organic root growth en-hancers to users and potential users. This educational program, combined with advertising assistance and price incen-tives, has enabled the com- pany to establish a national network of distributors that are deeply involved with LCOs and their specific needs, says Wall. The cost of applying the biostimulants at the recom-mended rates is roughly 70 cents per 1,000 square feet of lawn. "Based on the feedback we're getting from university trials and commercial use, our biostimulants are working successfully on a variety of soil types and turf species," Wall claims. LCI Watkins to lead PA turf council bellefonte, paŠDennis Watkins, Lords Valley Country Club, Hawley, PA, is the new president of the Pennsylvania Turfgrass Council. Other officers: Charles Cadiz, Jr., Eagle Lodge Country Club, Lafayette Hill, 1st vp; John Yakubisin, Youghiogheny Country Club, McKeesport, 2nd vp; Christine King, Bellefonte, exec, sec.-treas. Joseph Baidy, Acacia CC, Lyndhurst, OH, '89 president. LCI DYNAMIC A DUO. Lebanon Pro 20-3-5 with DURSBAN What two products have teamed up to lead the crusade against insect pests? It's Lebanon Pro 20-3-5 with 1 percent DURSBAN - a new and improved fertilizer/insecticide formulation. We've taken our 20-3-5 fertilizer base, with four units of sulfur-coated, slow-release urea and added a higher concentration of DURSBAN, a time-tested and effective insecticide. So you can get early green-up and sustained feeding while controlling surface and soil insects - without the time-consuming efforts of two applications. And for straight granular insect control, try Lebanon DURSBAN 2.32 percent. From your source for pre-mium quality turf products. LeßSr non TOTAL TURF CARE A division of Lebanon Chemical Corporation 800-233-0628 'DURSBAN is a Registered Trademark of The Dow Chemical Company. Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card 10 LAWN CARE INDUSTRY JUNE 1990 The 'collection specialist' zeros in on bill-avoiders BY Lou BISHOP If you've been staring at a growing stack of unpaid ac-counts receivable, you're not alone. A survey of businesses and professions in all 50 states pro-jects a reported $18 billion to $25 billion in delinquent debtŠreflecting only unpaid bills that have been turned over to collection agencies. The overall total is much more. Realistically, any business that extends credit will have some slow-paying accounts. That's a fact of life. It's also a fact that delin-quent debt has certain basic causes and, fortunately, also has workable solutions. One of the reasons for the unpaid invoice dilemma is his- torical. Another is inherent in the way some companies fi-nance their operations. The history lesson is that multitudes of people still are suffering the psychological af- tershocks of what has euphe-mistically been called the "recession" of the early 1980s. My view is that the U.S. went through an actual depression with effects far deeper and longer lasting than most ob- servers acknowledge. The October 1987 stock market nosedive added to the uneasiness about the near fu- ture. Both the recession/de-pression and the Wall Street jolt have combined to make thousands of individuals and businesses hang onto their cash, usually at the expense of creditors. The other factor aggravat-ing the unpaid bills problem is the method by which too many companies raise capital or increase cash flow, normally by increasing sales volume or by borrowing money. Companies with flat or de-clining sales often don't want to incur the costs ofŠor can-not qualify forŠa business loan. Many such firms turn to their creditors as a source of money. These companies know that the easiest and cheapest way to borrow money is to delay paying bills or not to pay them at all. The result obviously is that the slow-pay or no-pay cus-tomers have the best of two worlds: the cash they need and a "loan" for which they make no payments for either inter-est or principal. Therefore if you happen to be the unlucky creditor, you're helping to finance your cus-tomers' operations. What's the answer? First, be aware of danger signs. While it's acceptable among most companies for a 30-day invoice to be paid in 35 or 40 days, undue delays beyond that point should be carefully watched. Experience shows that in-voices not paid within 60 days should signal the need for ac-tion on your part. By this time, your accounting department has probably added a "Past Due" reminder to an unremit-ting customer's statement. Second, when an unpaid in-voice is 90 days old, call in a collection specialist. By this time, you've sent a number of past-due statements, with no response. You've probably phoned the delinquent cus-tomer who is usually "away for the day", or, if you do reach the person, you've received the tired "the check's in the mail" excuse. At or after the 90-day mark, you've probably also written your customer letters request-ing payment. Again, no check, no replay. Trusting that a skilled cred-itor-avoider will sooner or later pay the overdue bill is like hoping it will snow in July. Furthermore, after three or more months of trying to ob-tain payment, what is there left for you to say to your de-linquent customer? From this stage on, you'll just be wasting time, postage and phone bills? This is the time for third party intervention. Time to refer the unpaid invoice prob- lem to professional collection specialists. Note the word profes-sional. The days of the door-banging, barge-in "bill collector" are gone. Not only is the approach unaccep-table in today's more sophisti- cated business climate, the old-time collection practices are illegal in many ways. It's no wonder that many creditors with a stereotyped bill-collector image in their minds hesitate to ask a third party to collect overdue ac-counts receivable. Many man- agers justifiably fear alienat-ing present customers and driving away future clients. Slow-paying customers who are treated aggressively and rudely develop a perma-nently negative attitude to-ward the creditor. They may also badmouth their creditors to others in the business com-£> J990 CIBA GCIGY Corporation. Turf and Ornamental Products. Box 18300. Greensboro. NC 27419. Always read and follow label directions For retail sale to and use only by certified applicators or persons under their direct supervision, and only for those uses covered by the applicator certification. 11 LAWN CARE INDUSTRY JUNE 1990 munityŠwithout, of course, explaining that collection ac-tion resulted from their non-payment of legitimate bills. Many business owners are also reluctant to use a collec- tion service because of what they perceive to be high feesŠ from 25 percent to 50 percent of the amount collected. Neither of these prob-lemsŠunprofessional collec-tion methods and exorbitant collection feesŠneed to be en- countered. Today's professional collec-tion methods are both efficient and cost-effective. Three powers are at work in carefully planned third party intervention: Ł customers realize that "someone else knows that we're not paying our bills," a factor which in itself can moti-vate payment; Ł customers know that they may face legal action; Ł customers know that their credit rating can be ad- versely affected by the report of a third party. Picture one of your slow-paying or no-paying custom-ers seated at a desk with a pile of invoices six inches high and a pile of cash two inches high. With two inches of cash to pay six inches of bills, some creditors are going to have to wait. Now, picture your customer dividing the pile of invoices into two stacksŠone for the "must-pays" and a second for the "all others." In the must-pay stack are expenses that absolutely have to be paid: utility bills, salaries, rent or mortgage pay-ments and taxes. Your objective is to get your share of the "all others" stack of unpaid invoices. You de-serve part of that two-inch pile of cash. The old saying about the squeaky wheel getting the grease is perfectly applicable to this situation. The only dif-ference is in the "wheel"Ša high-tech method of bill col-lection. A truly professional collec-tion company uses the latest techniques in telecommunica-tion, for instance. The same kinds of creative, interactive messages that sell products and services by phone are used to persuade customers to pay their overdue invoices promptly. Written demands request-ing payment likewise should be market-proven for quick re-sults. Both telecommunication and written demand ap-proaches should be customer-designed for your specific com-pany, not the trite and ineffec- tive standard messages used IF TRIUMPH CAN STOPONE OFTHESE IN ITS TRACKS, IMAGINE WHAT IT CAN DOTO SOME LITTLE INSECT. Compared to other in-secticides, Triumph' can put the brakes to a good fifty percent or more of your callbacks. And with the cost per trip averaging around $75, that's no small savings we are talking about. It's also no great mys-tery how Triumph makes this possible. It simply controls turf insects (even not so little ones) better than anything else on the market. Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card unsuccessfully in the past. The professional collection company you select should have offices in a sizable num-ber of states. A customer is more likely to respond to a call or letter from a relatively close collection office. Supporting the premise that prevention is preferable to resorting to a cure, your company can take certain steps to avoid collection prob- lems in the future. Top priority: establish a definite account follow-up pol-icy, a procedure for handling accounts once the billing pro- cess begins. Lack of a sound follow-up policy contributes to a failure to monitor large bal- ances owed, internal mis-management and haphazard follow-through on delinquent accounts. Diligently supervise your follow-up policy. It won't fly on automatic pilot. Watch those warning signals at the 60-day point. And be aware of a mental red light flashing as the overdue balance moves to- ward the 90-day mark. Your credit policy can avert collection problems right from the start if you determine the size of a credit balance a cus-tomer is capable of handling. Know your customer. What is their past track record in paying bills? Set limits on a credit line until customers prove they're credit-worthy for larger amounts. A professional collection firm can also provide your management and accounting team with guidelines for estab-lishing and maintaining a credit policy and follow-through program. LCI About the Author Lou Bishop is president of Parson-Bishop Services, Inc., Parson-Bishop Building, 7870 Camargo Road, Cincinnati, OH 45243, a franchised accounts receivable management and collection system. Florida foliage sales drop 10% ORLANDO, FLŠThe Florida Nurserymen and Growers As-sociation (FNGA) says the state's wholesale foliage sales totaled $269.5 million in 1989. FNGA says sales were down $10 million from the year be-fore but still accounted for 57 percent of the nation's foliage sales. Foliage and related plants make up about half Florida's overall nursery production with landscape material and other related products adding another $500 million. The en-tire green industry totaled more than $1 billion in sales. FNGA says the drop in fo-liage sales resulted from over-production prior to the De-cember 1989 freeze. Smaller growers weren't able to com-pete. LCI 12 ŁH LAWN CARE INDUSTRY JUNE 1990 -Ł ŁŁHwriiiiiiiiiiii^ Emerging disease control strategies BY DR. ERIC B. NELSON, Cornell University Newly emerging disease control strategies for cool-season turfgrasses may reduce many fungicide applications. This is significant because turfgrass covers nearly 25 million acres in the United States, much of it near peopleŠhome lawns, golf courses, parks, and school and corporate grounds. Over the past five to 10 years the public has become more concerned over possible soil and water contamination by fungicides, and con-sumer and applicator exposure. Also, continually applying modern systemic fungicides at high levels can lead to pathogen resis-tance to these products. It may, over a period of time, also boost the growth of soil microorganisms capable of degrading fungicides. Therefore, alternative man-agement practices are being tested to reduce fungicide use and to prevent fungicide-resistant pathogen strains from developing. Many turfgrass managers feel the need for a more holistic strategy of turfgrass disease management, based upon accurate and timely pest identification and monitoring, the judicial use of fungicides and other pesticides, the use of biological and cultural forms of disease control, and fertility management designed to minimize plant stresses. Biological forms of disease control have the po-tential to reduce fungicide usage. Biologicals have been used successfully in experiments and also in control of plant diseases on several agron-omic and horticultural crop plant species. Several types of biological control products are commercially available; others are likely to be in the marketplace in the next few years. Plants rely heavily on microorganisms for good plant health. They release nutrients in soil, produce substances that stimulate plant growth and develop-ment, and protect plants against infection from pathogenic fungi. With a biological control as a man-agement tool, we take advantage of these interac-tions among microbial populations to limit the activities of plant pathogenic organisms. Even cultural management techniques that reduce patho-gen activity and disease development generally act by changing the microbial communities in which pathogens must function. As a result, cultural practices may indirectly affect disease severity by changing the environment to favor antagonistic microflora but not the pathogen population. But this can only happen with a diverse microbial community in the soil. Nearly all organ-isms antagonistic to turf pathogens survive on dead and decaying organic matterŠthatch, decaying plant tissues, and soil organic matter. Although pathogens are suppressed by most fungicides, these chemicals are also detrimental to other non-target (including antagonistic) organisms. Likewise, many of the herbicides, insecticides, and plant growth regulators have similar detrimental ef-fects on non-target microorganisms. As populations of natural antagonistic organisms are reduced, both as a result of the continued use of these types of chemical pesticides and the general lack of soil organic matter, pathogenic micro-organisms can more readily become established on susceptible plants. This is, in part, one of the major reasons why turf diseases are so devastating. It's also partly responsible for the resurgence of "new" turf diseases, particularly some of the more destructive root and crown diseases. If we're to use the beneficial microbes and non-chemically manage turfgrass diseases, we must re-store the biological balance to turfgrass soils. We must learn to not only manage the turf itself but also the microorganisms in it. This may be the key to sustained turfgrass management in the future. Biological control of diseases is still in its in-fancy, but there have been promising studies using both complex mixtures of micro-organisms as well as individual organisms for manag-ing fungal diseases. Peat, a commonly used organic component in top-dressings, has no disease-suppressive properties but composted manures, sludges, and agricultural wastes are readily available organic substrates that, if com-posted properly, are inherently disease-suppressive. Composted materials and organic fertilizers are ex-cellent sources for antagonistic microorganisms. In composting, organic materials are broken down under controlled temperature and aeration condi- tions so that a very uniform and nutritive material is produced after stabilization. Composting is funda-mentally a microbial process involving successions of microorganisms during various phases of organic matter decomposition. It's only after decomposition slows that a more stable and disease-suppressive mi- croflora develops. Research at Cornell University with the use of composts and organic fertilizers has indicated the potential to suppress diseases such as brown patch, dollar spot, typhula blight, pythium blight and root rot, and red thread by topdressing with some of these materials. Golf course superintendents are beginning to incorporate these practices into their disease man-agement programs, and cut their fungicide use signif-icantly. CONTROL RECOMMENDATIONS FOR COOL-SEASON TURFGRASS DISEASES Disease and Pathogen(s) Comments (1) Cultural Management (2) Fungicide or Nematicide (common trade names) Disease and Pathogen(s) Comments (1) Cultural Management (2) Fungicide or Nematicide (common trade names) Anthracnose (Colletotrichum, Microdochium) Brown patch, yellow patch (Rhizoctonia) Copper spot (Gleocercospora) Damping-off, seed rot (various fungi) Dollar spot (Lanzia, Moellerodiscus) Fairy rings (various fungi) Leaf spots and blights (Ascochyta, Bipolaris, Curvularia. Dreschlera. Nigrospora, Septona, etc.) Necrotic ringspot (Leptosphaena) Nematode-caused diseases (various genera) Occurs July-Aug. Attacks annual bluegrass, Kentucky bluegrass, fine fescue, and bentgrass. All seasons. Attacks Kentucky bluegrass. bentgrasses, grasses, annual bluegrass. leaf fescues, and tall fescue. ryegi fine-I Occurs June-Oct. Attacks low-cut bentgrass. Occurs April-Oct. Occurs June-Oct. Attacks Kentucky bluegrass. ryegrasses, annual bluegrasses. bentgrass. and fine fescues. Avoid N deficiency and drought especially on annual bluegrass. Avoid excess N and water, especially on perennial ryegrass, fescue, and bentgrass. Use resistant varieties of perennial ryegrass. Remove dew from greens The use of organic fertilizers and composts have been shown to reduce disease severity. No information known on cultural practices to manage copper spot. Provide good seed bed and conditions for seedling vigor. Pythium Fusarium ana Rhizoctonia often cause damping-off; select fungicides accordingly. Avoid N deficiency, drought, and night watering. Use resistant varieties of Ketucky bluegrass. fine fescue, and bentgrass. Remove dew from greens. The use of organic fertilizers and composts have been shown to reduce disease severity. Occurs April-Oct. All grasses. Occurs April-Oct. Attacks Kentucky bluegrass, ryegrasses, annual bluegrass, bentgrass, and fine-leaf fescues. Occurs June-Sept. Attacks Kentucky bluegrass. fine fescue, annual bluegrass. ad bentgrass. Occurs April-Oct. Attacks all grasses. Mask syi benomyl (Tersan 1991) mancozeb (Fore. Tersan LSR) propiconazole (Banner) thiophanates (Fungo, CL3336, Duosan, Bromosan). triadimefon (Bayleton) anilazine (Oyrene) benomyl (Tersan 1991) chlorotnalonil (Daconil 2787) fenarimol (RubiganJ iprodione (Chipco 26019) mancozeb (Fore. Tersan LSR) propiconazole (Banner) quintozene (Turfcide, Terraclor) thiophanates (Fungo. CL3336 Duosan, Bromosan) thiram (Spotrete. Thiramad) triadimefon (Bayleton) i (Vorlan) vinclozolin ( anilazine (Oyrene) benomyl (Tersan 1991) chlorotnalonil (Daconil 2787) fenarimol (RubiganJ iprodione (Chipco 26019) thiophanates (Fungo. CL$336, Duosan. Bromosan) thiram (Spotrete. Thiramad) triadimefon - Ł vinclozolin Seed treatment: thiram (Thiramad. Spotrete) metalaxyl (Apron) Seedling spray: varies with the causal fungus anilazine (Dyrene) benomyl (Tersan 1991) chlorothaloni" i (Bayleton) (Vorlan) chlorotnalonil (Daconil 2787) cycloheximide (Actidione TFG, A Tniram) fenarimol iprodione (Chipco 119) ik symptoms by removing cores, thorough watering, and moderate fertility. In critical areas, fumigate or replace the soil and reseed Avoid excess N (esp. in spring), excess benomyl, thiophanate, and triadimefon. and night watering. Use resistant varieties of Kentucky bluegrass. perennial ryegrass, and fine fescue. Raise mowing height. Avoid excess N, drought, excess water, and very low mowing. Mix perennial ryegrass into Kentucky bluegrass seed or overseed with resistant varieties of Kentucky bluegrass. Apply to prepared seed bed during warm weather Aerate soil thoroughly before planting. Apply as a drenching application during growing season. Do not handle sod within 30 days. See label directions. propiconazole (Banner) thiophanates (Fungo, ÓL3336, Duosan, Bromosan) thiram (Spotrete. Thiramad) triadimefon (Bayleton) vinclozolin (Vorlan) None are effective. anilazine (Dyrene) chlorothalonil (Daconil 2787) iprodione (Chipco 26019) mancozeb (Fore, Tersan LSR) vinclozolin (Vorlan) benomyl (Tersan 1991) fenarimol (RubiganJ iprodione (Chipco 26019) Preplant: 1,3-dichloropropei metam (Vapam) Mature turf: ethoprop (Mocap) *) fenamiphos (Nemacur) me (Telone II. Vorlex) R Pink snow mold (Microdochium) Powdery mildew (Erysiphe) Pythium blight (pythium) Pythium root rot (Pythium) Red thread, pink patch (Laetisaria, Limonomyces) Rusts (Puccinia) Smuts (Ustilago. Urocystis) Summer patch (Magneporthe) Take-all patch (Gaeumannomyces) Typhula blight (typhula) Occurs during cool, wet weather. Snow is not necessary Attacks annual bluegrass, Kentucky bluegrass. bentgrass. fine fescues, tall fescue, and perennial ryegrass. Occurs July-Sept. Attacks Kentucky bluegrass and fine fescues. Occurs July-Aug. Attacks Kentucky bluegrass. ryegrasses, tall fescue, annual bluegrass. bentgrasses. and fine-leaf fescues. Occurs Mar.-Nov. Attacks Kentucky bluegrass. annual bluegrass. creeping bentgrass, and perennial ryegrass. Occurs May-Oct. Attacks Kentucky bluegrass. annual bluegrass. perennial ryegrass, fine fescue, and bentgrasses Occurs July-0ct. Attacks Kentucky bluegrass and perennial ryegrass Occurs April-Nov. Attacks Kentucky bluegrass, creeping bentgrass. ana colonial bentgrass. Occurs June-Sept. Attacks Kentucky bluegrass. fine fescue, annual bluegrass. and bentgrass. Occurs Mar -June, Sept.-Nov. Attacks bentgrass and annual bluegrass. Occurs Dec -Mar. "Gray snow mold." Attacks Kentucky bluegrass. bentgrass, annual bluegrass. tall fescue, fine fescues, and perennial ryegrass. Avoid late fall application of N. Avoid excess N and shade. Use resistant (shade-tolerant) varieties of Kentucky bluegrass. Avoid excess N and watering and mowing of wet grass, especially on perennial ryegrass, fescue, and bentgrass. Avoid prolonged wet conditions and excess watering. Raise mowing height if practical. Avoid frequent applications of Triadimefon. Avoid N deficiency, esp. on perennial ryegrass and fescu Use resistant varieties of Kentucky bluegrass, perennial ryegrass, and fine fescue. The use of some organic fertilizers will reduce disease severity. Avoid N deficiency and drought. Use resistant varieties of Kentucky bluegrass and perennial ryegrass. Avoid excess N and drought. Use resistant varieties of Kentucky bluegrass. Avoid excess N, drought, excess water, and very low mowing. Mix perennial ryegrass into Kentucky bluegrass seed or over-seed with resistant varieties of Kentucky bluegrass. Use acidifying fertilizers to reduce thatch pH. Avoid heavy application of lime. Proper fertilizer management to prevent lush turf going into winter. benomyl (Tersan 1991) fenarimol (Rubigan) iprodione (Chipco 26019) quintozene (Turfcide. Terraclor) thiophanates (Fungo, CL3336, Duosan. Bromosan) triadimefon (Bayleton) vinclozoline (Vorlan) [1] Most susceptabie species in capital letters [2] These practices have been shown to affect disease severity. The inclusion of these practices in no way implies that they may eliminate the need for pesticide use. O Restricted-use pesticide Duosan. Bromosan) triadimefon (Bayleton) etridiazole (Koban, Terrazole) fosetyl Al (Aliette) metalaxyl (Subdue) propamocarb (Banol) fosetyl Al (Aliette) metalaxyl (Subdue) propamocarb and metalaxyl must be thoroughly watered-in. Fosetyl Al can be applied as a spray. Apply fungicides Oct.- Nov. for early spring control.) iprodione (Chipco 26019) propiconazole (Banner) thiram (Spotrete. Thiramad) triadimefon (Bayleton) anilazine (Dyrene) chlorothalonial (Daconil 2787) cycloheximide (Actidione TGf) mancozeb (Fore. Tersan LSR) propiconazole (Banner) triadimefon (Bayleton) benomyl (Tersan 1991) fenarimol (Rubigan) propiconazole (Banner) thiophanates (Fungo. CL3336, Duosan. Bromosan) triadimefon (Bayleton) (NOTE: Apply fungicides in Nov. or Mar.) benomyl (Tersan 191) fenarimol (Rubigan) iprodione (Chipco 26019) propiconazole (Banner) thiophanates (Fungo, ÖL3336. Duosan, Bromosan) triadimefon (Bayleton) (NOTE: Apply fungicides preventively at high rates in April-June.) fenarimol (Rubigan) (NOTE: Controlling other diseases with triadimefon may also be helpful.) anilazine (Dyrene) chloroneb (Terreneb SP) chlorothalonil (Daconil 2787) fenarimol (RubiganJ iprodione (Chipco 26019) quintozene (Turfcide. Terraclor) thiram (Spotrete, Thiramad) triadimefon (Bayleton) (NOTE: Apply fungicides before long-lasting snow cover. Systemic fungicides should not be applied to dormant turf.) 15 LAWN CARE INDUSTRY JUNE 1990 Using composts and organic fertilizers for dis-ease control is economically and tech-nologically practical and can provide control comparable to that of fungicides. Unfortunately, we don't know how predictable certain composts might be from year to year and batch to batch. It's clear that composts of different origin and stage of decomposition differ in their dis-ease-suppressive properties as well as the diseases they control. There's microbial variability among different composts and among the different qualities of organic matter present in any one compost at various stages of stabilization. Although microbial activity is necessary for a compost's disease-suppressive properties, we know nothing of the specific microorganisms that give these qualities to the material. We'll have to identify these specific organisms to understand how com-posts suppress diseases. Since the 1920s, when interest in biological con-trol of plant diseases first arose, there have been only four commercial microbial-based fungicides or bac-tericides marketed in the United States. ThreeŠ Quantum-4000®, Dagger G® and Binab-T®Šare targeted for fungal pathogens; the fourthŠGalltrol-A®Š is targeted at one specific bacterial disease. However, in the last few years there's been intense interest among several of the larger agrichemical producers in developing microbial fungicides for turf. It's likely that in the next three to five years, turfgrass microbial fungicides will begin appearing on the market, if: 1 needed by consumers; 2 economically feasible to produce; 3 competitively attractive; 4 acceptable to activitists and regulatory agen-cies; 5 compatible with the interests of the company developing the product. All five of these qualifications can be met. For example, the development of microbial fungicides in the United States is estimated to take approximately two to three years at a cost of less than $500,000 while chemical fungicides are estimated at approximately seven to 10 years at a cost exceeding $20 million. Costs of applying one of the more recent biofungicides, Dagger G®, is about $9.50 per acre. It's critical that some of these initial products perform as well as or out-perform conventional fungicides for the future success of biological fungicides. While biological controls offer an attractive al-ternative to chemical fungicides, turfgrass mana-gers feel they must depend on fungicides to manage turfgrass diseases now. Fungicides are either contacts or systemics. Contact fungicides are typically applied to foliage to prevent pathogenic fungi from infecting leaves, but they also kill pathogens on thatch and leaf clippings in the turfgrass canopy. Contact fungicides kill both dormant spores, and dormant and active mycelium of pathogenic fungi but must See EMERGING Page 30 PA turfers fete Dr. Waddington BELLE FONTE, PA ŠThe Pennsylvania Turfgrass Council gave its Distinguished Service Award to Dr. Donald V. Waddington, professor of soil science, The Pennsyl-vania State University. The presentation took place at the Western Pennsyl- vania Turf Conference. It hon-ored Waddington's 25 years on the Penn State faculty and his research on turfgrass fertiliza-tion, soil modification, and surface characteristics of ath-letic fields. A number of his former graduate students are active in research, teaching and exten-sion at other universities. He has been active in professional societies and served as chair-man of the Turfgrass Division in the Crop Science Society of America. In 1986 he was elec-ted Fellow in the American Society of Agronomy. Waddington serves as a member of the Pennsylvania Don Waddington recognized for topnotch turf work Turfgrass Council Technical Advisory Committee and as a member of the planning com- mittees for the Eastern and Western Pennsylvania Turf Conference. He has been a strong supporter of the con-cept of Penn State and the Turfgrass Council working to- gether to provide the best pos-sible educational oppor-tunities for those in the turfgrass industry. LCI Henry Indvk says goodb to Rutgers ÎT HORSHAM, PAŠTurfgrass expert Dr. Henry Indyk is making a career change. As of June 30 he will be leaving behind 30 years on the faculty of Rutger's University to join Turfcon, professional turfgrass consultants, a re- cently-formed division of GSI Consultants. The announce- ment came from Thomas L. Ripley, Sr., group coordinator of The Greenway Group, Horsham, PA, which manages GSI Consultants. Indyk joins Turfcon as its chief agronomist. The Green- way Group's announcement says he continue working in the construction, renovation and maintenance of athletic fields and other sports turf fa-cilities. He served as a consul-tant in the reconstruction of the Los Angeles Coliseum for the 1984 Olympics. Indyk is one of the better known turf authorities in the Dr. Henry Indyk joins Turfcon United States, and particu-larly in the Northeast. He was the Irrigation Association's "Man of the Year" in 1978, earned a spot in the New Jersey Turfgrass Hall of Fame in 1985, and was honored by the Golf Course Superinten- dents Association of New Jersey in 1989. For the past 16 years he served as the general chairman for the New Jersey Turfgrass Expo. LCI ORTHENE Turf/Tree & Ornamental Spray keeps pests out of your dub. Stop pests from playing a round on your course with ORTHENETurf, Tree & Ornamental Spray. One treatment provides a broad spectrum of protection for turf as well as a wide variety of trees and ornamentals. ORTHENE kills quickly on contact, then by systemic action. So you'll keep hard-to-kill pests like mole crickets, armyworms and leafhoppers under control. ORTHENE supplies long-lasting residual action against other insects including tent caterpillars, aphidsand thrips. ORTHENE Turf,Tree& Orna-mental Spray. It's more than enough to drive unwanted pests right off your course. Turf, Tree & Ornamental Spray Avoid accidents. For safety, read the entire labe) including precautions. Use all chemicals only as directed. Copynght © 1990 Valent U S A Corporation All rights reserved ORTHENE is a registered trademark of Chevron Chemical Co VALENT» Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card Sugarloaf.U.SA 16 LAWN CARE INDUSTRY JUNE 1990 Winds and oil: two facts of life for a busy Corpus Christi LCO BY RON HALL editor Meet the busiest man in Corpus Christi each springŠMr. Frank Dietz, owner of Perma Grass. And spring comes early, real early, on the Texas Gulf Coast, usually in February. That's when Dietz starts the 12-hour days, often Monday through Sunday. Dietz and his wife moved from Indianapolis just over 12 years ago because they thought Corpus would Š somewhere down the roadŠ offer a marvelous retirement for them which, they've con-cluded, it will. Except Frank's working harder than ever as The telemarketing machine doesn't get upset. It doesn't get paranoid. Š Frank Dietz probably the only exclusive chemical lawn care provider in this South Texas city. Corpus, population about 250,000, is spread on the Gulf Coast, north to south, like glazing spread on a window pane with a putty knife. There isn't much west of CorpusŠ except Texas which, of course, there's plenty. Downtown is small but the buildings are tall and glass-faced and look out onto a jelly bean-colored fleet of charter and shrimp boats. Bayfront parks extend miles south from downtown. They're dotted with palm trees beheaded by the vicious 1989 Christmas freeze and just now sporting cabbage-sized regrowth. Getting around Cor-pus is easy. Traffic is generally light. fall, that might be one of this city's most distinguishing traits. If it isn't blowing at least 20 mph, it's calm, say natives. That's just one of the coastal Texas realities Dietz has had to deal with as an LCO. It caused him to equip each of his four service trucks with dual hoses. A second valve releases post-emergence herbicide or other products which allows his technicians to pinpoint areas as they treat a lawn. "We don't want drift of post-emergents or even fertil-izer into bushes or anything. There's no reason for us to put them onto most entire lawns," says Dietz. A bigger reality than the windŠexcept for the occa-sional killer hurricaneŠis oil. As it goes, so goes South Texas, boom or bust, one rea-son why Corpus has been try-ing very hard to broaden its Dietz likes ultra low volume and pickup trucks. B ut it's the wind, seemingly never-end-ing in the spring and It's here. Your secret weapon against the destructive insect pests that threaten your entire course. Introducing CHIPCO® SEVIMOL® brand carbaryl insecticide. CHIPCO® SEVIMOL® is a special formulation of SEVTN® brand carbaryl insecticide that offers proven control of your most damaging turf, ornamental and tree pests: including white grubs, sod webworms, chinch bugs, bluegrass billbugs, cut-worms, and more than two dozen other insects. CHIPCO® SEVIMOL® gives you the added advantages of improved handling and superior formulation characteristics. Plus, a unique attrac-tant system effective against selected insect species. And, as effective as CHIPCO® SEVIMOL® brand is on turf pests, it's equally reliable against 86 insects known to attack a wide variety of trees 17 LAWN CARE INDUSTRY JUNE 1990 economy. Modestly it's suc-ceeding, thanks to tourism and the presence of the mili-tary. When Dietz arrived in Cor-pus, oil sold at $30-plus a bar-rel. Since, of course, it's been up and down, "and when it gets down to $10 a barrel, the old man says, 'Mama we're closing the well. Let's just take a year off,' and that's when you start seeing lots of vacant con- dos," says Dietz. In recent months it's been holding steady, and the Corpus econ-omy, though not blazing, is steady too. "Even when oil was real low my business didn't suffer but we certainly didn't grow as When the price of oil dips, the old man says "Mama, we're closing the well. Let's just take the year off." fast," says Dietz. Perma Grass, in fact, has been growing slowly ever since Dietz, with no previous lawn care experience, bought the company in 1979. In Indiana he'd operated a service sta-tion/convenience market, then a wholesale cookie route. When he came to Corpus, he worked for a company that provided day labor to area businesses. "I'd introduce myself and my company to every busi-nessman I could and I'd say something like, 'Anytime you want to clean this warehouse out, just call us and we'll de-liver two guys and we'll pick'em up when they're done.' It was a great oppor- tunity to learn about the town," recalls Dietz. o ne of the businesses he called on was a lawn care company (the one he now owns), and he saw "customers out there holding $50 bills and nobody going out and getting them." Shortly after buying Perma Grass, he equipped it with per-sonal computers, not the most powerful but enough of an im-provement over the previous system to whet his appetite. He streamlined the company's purchasing and fine-tuned its routing. In general, he began managing the business as a business, and emphasizing service as its number one product. "There's probably nothing we can do for our cus-tomers that they can't do for themselves, but we like to ask them, 'Do you really want to and ornamentals. Plus, CHIPCO* SEVIMOL* is one of the most environmentally favorable insecticides you can buy. In fact, other formulations containing SEVIN* brand carbaryl are used to control pests on poultry, pets and even some species of game birds. CHIPCO* SEVIMOL* brand carbaryl insecticide. Your secret weapon against your most damaging insect pests. Make it a part of your arsenal by calling your turfcare supplier today. Chipco Sevimol .A. Š Brand Carbaryl Insecticide 1 Carbaryl li ' RHONE-POULENC do it?'" Getting this message to po-tential customers has been somewhat of an adventure for Dietz, who's tried television, radio, newspapers and three automatic telemarketing ma- chines. He likes telemarket-ing. "If people hang up, the ma-chine doesn't get upset, it doesn't get paranoid, it just dials another number." The number of sales coming from the machines rises dramat-ically, Dietz admits, when they're coupled with the ef-forts of a real flesh-and-blood telemarketer. Sales also rise by coordinating telemarketing with the early spring selling season. "When the grass starts coming out, people are saying, 'Gosh, I've got to buy some fer-tilizer, and I've got to go out and do it,' and then the tele-phone rings," says Dietz. "But if we try to use them (tele-marketing machines) at a time of the year when demand isn't strong, it's a real bummer. You don't get good results, plus you irritate the public." Perma Grass, like Dietz, has changed since 1979, and it'll probably continue to change. The company's gone to ultra-low volume applica- tions from pickup trucks with 125-gallon tanks and electric spray rigs. Perma Grass also offers granular applications. And just recently Perma Grass began offering indoor pest control services, targeting mainly fleas. "We want to of- fer any inside work that's re-lated to the work we offer out-side," says Dietz. It's been a more than a few months since Frank Dietz has fertilized or treated a cus-tomer's lawn, but he can find more than enough to keep him busyŠaccounting, training, inventory controlŠrunning Perma Grass in Corpus Christi, Texas. Particularly in the spring. LCI NJ DEP says, watch weather TRENTON, NJŠDon't second guess the weather, says the Pesticide Control Program, New Jersey Department of Environmental Protection. "If the forecast calls for heavy thunderstorms, hold off on making that granular appli- cation to the lawn that slopes down to a streambank," says Daniel Russell, environmental specialist. "If the product label says to 'water in after applica-tion,' don't count on a pre-dicted rainfall to do it for you. "You might get more rain than you bargained for, caus-ing run-off, or you might get no rain, increasing the risk of someone coming in contact with the pesticide." Russell said there's no need to carry a portable T.V. tuned to the Weather Channel. "What we would like to see is a little extra caution." LCI As with any crop protection chemical, always read and follow instructions on the label. CHIPCO and SEVIMOL are registered trademarks of Rhone-ibulenc. © 1990 Rhone-R>ulenc Ag Company SEVIN is the registered trademark of Rhone-ft>ulenc for carbaryl insecticide. Circle No. 116 On Reader Inquiry Card 18 COVER STORY LAWN CARE INDUSTRY JUNE 1990 IPM from Page 1 clients exactly the right infor-mation which is that IPM is positive, it's practical and sci-ence-based, and its goal is to maintain plant healthŠin some cases even increase plant vigorŠwhile reducing factors which may be harmful (includ-ing those perceived to be harmful) to the environment and beneficial creatures in the environment. This was one of the mes-sages of a day-long IPM work- shop in Denver recently, a message, regardless of com- mon misconceptions about IPM (particularly by the pub-lic), that was far from anti-pesticide in tone. "I hope you won't leave here thinking that IPM means the elimination or, in some cases, the drastic reduction of chemicals from your pro-grams. In many cases it will and in some cases it won't," said consultant Steve Day, LANDSCAPES plus, Wheat Ridge, CO. He and Duane Moll, Horticulture Concepts, Aurora, CO, stressed that pesticides are, in fact, one of many tools available to lawn and landscape professionals. There's no sound or logical reason to abandon them, but there are proven methods to use them prudently by lessen-ing their use and/or minimiz- ing their impact on the environment. The heart of their mes- sage: Ł IPM (particularly perceptions surrounding IPM) will gain importance in professional turf, tree and landscape care. "The whole concept is the way we need to move either voluntarily or in-voluntarily over the next sev-eral years," said Day. Ł There's evidence for a growing market for company's that can educate customers about IPM, then sell and de-liver legitimate IPM service to them. No small matter this, Moll and Day conceded at the workshop, because delivering a total IPM package to lawn and landscape customers means building a program from the bottom up. "It's not a quick response to offer in an attempt to hop on the environmental band- wagon," said Moll. "It's a long-term commitment that's going to last for years. Unless there's serious preparation and planning, it will fail." Yet, defining a true IPM program for many profes-sional lawn providers remains as wriggly as a dew worm on hot asphalt because it involves redefining what services LCOs provide (IPM by necessity re-quires more inspection, more visits to each property, etc.) how they provide them and, finally, how they convince cli-ents and potential clients that they need these services. In-deed, switching to an IPM program or adding an IPM de-partment to an existing opera-tion may even require a dif-ferent mindsetŠan intensely customer-focused mindset, with different pricing, market-ing, support systems and fun-damentally better-trained technicians. "You're going to need a good six to nine months lead time and probably more than that to implement a program," said Moll. But the biggest question surrounding the crea-tion and selling of IPM programs for lawns is the mar-ketplace. Is the public con-cerned enough about pesticides to "pay for" their more prudent and, in most cases, reduced use? "You might reduce usage but don't expect the savings you get there to cover the increased costs elsewhere," said Moll. And, is the public, or at least a profitable segment of it, ready to become partners with LCOs? Any program to main-tain and increase the vigor of lawn grasses revolves around the delivery of proper cultural practicesŠmowing and wa-tering among themŠand of- tentimes the homeowner must deliver these. The biggest hurdle to build-ing and marketing an IPM program might be the public itself. Moll emphasized it's not entirely clear, although most reseasonable people believe, that certain segments of the public will continue to link pesticides with "environ-mental" issues. But will enough of the public be willing to shoulder some of the re-sponsibility of helping solve these issues? "If a customer wants you (as an IPM practitioner) to come in and take care of that lawn and they don't want to look at it, you don't want them as a customer. That customer has to be involved with their lawn. They have to be in tune with their yard," said Moll. Customer education, im-portant to any successful lawn care program, becomes vital in an IPM system, and that's what LCOs will have to mas- ter. "You have to SELL IPM to your clients," insisted Day. Added Moll, "You have to convince the potential cus-tomers that it's worth more to Duane Moll says don't expect reduced pesticide usage to pay for the higher costs of delivering IPM, plant-focused services have someone from your com-pany come out to their lawn. It becomes more of a sales-driven force and if your sales people don't have time to ex-plain IPM to a client, that sales person doesn't have time to sell it. The person selling IPM won't be able to make 30 calls a day." Similarly, the technician providing IPM services will have to be extremely well-trained, including a basic un-derstanding of turf biology. "You're going to have trouble finding an IPM technician for $5 an hour," said Moll. It's not likely seasonal personnel will be able to satisfy the demands of the program. An IPM tech-nician position will probably evolve into a year-round, sal- aried position with the techni-cian taking on marketing and sales responsibilities in the off season. The goal of any IPM pro- gram, Day and Moll em-phasized, is building and cementing a highly per-sonal, cooperative bond be- tween technicians and clients. "We already know that cus-tomers love individual atten-tion," said Moll. "We already know that when a technician shows a client an inspection report with his findings they appreciate it, even if it's some- thing like, 'Mrs. Jones, I in-spected your lawn today and everything is looking great. Keep up the good work!' You're showing that you care for their property and you're willing to to take the extra minute to write out what you've found. "The technician is either See IPM on Page 20 Extension agent says IPM vital Jefferson County Extension Agents Robert Cox, Laura Pickett helped at IPM workshop. Both stressed need for more research. DENVER, coŠRobert Cox, Jefferson County Extension Agent, provided this defini-tion of integrated pest man-agement at a workshop of Green Industry managers re-cently: "Multiple tactics employed in a compatible manner so as to maintain pest populations below levels causing unaccep-table economic or esthetic damage, while reducing haz-ards to man, domestic ani-mals, wildlife and other non-target organisms. " IPM: it's at the same time the watchword of the harshest critics of the pesticide-using industries, their battle cry, while many knowledgeable people in agriculture, pest con- trol and the turfgrass indus-tries (among others) see it as the future of their industries, to one degree or another. But it's an inexact term yet, particularly in landscape and turf management and it's meaning is colored by a de-finer's agenda. Not a mirage exactly. More like the bobbing head of a skilled boxer. Though some of the public equates IPM with non-chemi- cal, most turf professionals perceive IPM to be a thoughtful reduction of chem-ical control products by using alternative products or cultural practices. The use of IPM techniques may allow a turf manager to reduce chemi-cal use 20 to 70 percent with- out loss of turf quality, some experts feel. Cox said IPM also encom-passes the use of less toxic pesticides, the more effective use of pesticides and better timing of applications. He gave these three reasons for IPM: Ł The growing resistance of some pests to control prod-ucts. Ł The exposure of non-tar-get organisms to control prod-ucts. Ł Environmental concerns. It's been estimated that 27% of all pesticides used in the United States are used in ur-ban areas. Cox said extension stresses education concerning pesticides. "We look at every call we get as a potential pesticide misuse," he said. LCI UAP . 1035 Eas, Dodge S.ree, Customer Service 1-800-833-4UAP (Toll Free) . Business. 402-727 To our vaxue, Š care Outers: very excited ar r-he 1990's, we are care As we Proceed into ^e 19 .t s ,n the 1 recognition of vw °r lawn care products. Products, I As the new General Managerand ^^^ 4- io reaffirm our company » personally reas . nmen-rof- ouftalued custom« ^Le^ p^^ ««. t-lS^ ESS^ Voo - - EO S^K?'1M' t ^—o-aaa-^ « x can Please " COTPanY" be o£ personal slncerely. W -r.^f-*' Terry Higgms General Manager .1 Tuft and Ornamental Prod"« DWMU» Ol Piolessional TuH SPECIAL PRODUCTS A(g)C OMPANY RO. Box 1467 Fremont, NE 68025,1-800-833-4UAP Circle No. 121 on Reader Inquiry Card 20 LAWN CARE INDUSTRY JUNE 1990 » MMilllllllMii II III Ii I 111Š'I 11 Will I I'll 11 J..I ||i|ijjj|.Li lllllllJWi ' ; ^r.^raa^ ii'^BIBWtIÍIIIII^ uÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊKÊÊÊÊÊKÊÊÊÊÊÊÊÊm Here's a brief recap of DOT requirements for LCOs BY RICHARD H. JALETTE and Paul Skorupa Lawn care operators across the country are becoming aware, sometimes painfully, of their responsibility to comply IPM from Page 18 going to make or break your program." Of course, Moll added, some potential customers, particu-larly those expecting a lawn care company to spray every time it visits a property, will say, "I can look at my property myself," because they're con-ditioned to think of lawn care in terms of killing pests in-stead of total plant health. "It's a real challenge," con-ceded Moll. Apart from developing an IPM program and selling it, there's the question of putting together the necessary office support and record keeping systems. Both will differ from a production-driven spraying operation. Record keeping particu-larly will be more involved be-cause any IPM-based program will require detailed informa-tion on costs (labor, sales, equipment, control products, etc.) and evaluating the pro-gram. "You'll need someone in the office who is very detail oriented, someone who can do more than just answer the phone," said Moll. Where are the customers willing to buy into (it'll proba- bly cost at least 20 percent more than they're already spending for lawn care) an IPM program? Day said LCOs should look to their existing client base. "You're already familiar with their habits and their proper- ties. Stay with your existing customers, at least until you get the bugs worked out." Day advised against the shotgun approach to market-ing IPM but, instead, urged landscape managers to in-vestigate "niches" like con-domiums, homeowers' associ- ations, etc. Then begins the educational process, perhaps even involving sponsoring seminars and workshops in various neighborhoods, ap- pearances on local talk shows and at lawn and garden shows. Again, the IPM message is a positive message, stressing prevention rather than cure. "Of course on some areas you're going to have to use some preventive sprays," said Moll. "But we want to make sure we're in the business of helping plants grow and re- main healthy and sometimes even making them healthier. We're not in the business of killing things and we don't want leave our clients with the perception that we are." LCI with federal and state trans- portation regulations. The Federal Department of Transportation (DOT) has had regulations in effect for years which require commer-cial motor carriers to meet specific and oftentimes com-plicated requirements. LCOsŠparticularly since the DOT's list of hazardous materials was expanded to in-clude commonly used lawn care materials such as 2,4-D, diazinon, chlorpyrifosŠmay now be required to comply with these regulations which are oftentimes vague and con-fusing, even to federal DOT inspectors when asked specific questions regarding pesticides. The following information is intended as a synopsis and general overview of the Fed- eral Motor Carrier Safety Reg- ulations. Its objective is to inform you of the re- sponsibilities you and your company have to your employ- ees who drive company vehi- cles, and to the protection and safety of the general public on the roads. Where do you as an LCO fit into this puzzle? Is your operation such that you meet the criteria that re-quires you to comply with DOT safety and hazardous material regulations? LCOs transport product over public highways and are classified as "commercial motor carriers." Many LCOs have vehicles with a gross ve-hicle weight rating, or a gross combined weight rating, greater than 10,001 pounds. If so, you're operating commer-cial motor vehicles. Even a pickup truck with a gross weight of 7600 pounds that pulls a trailer with a gross weight of 3000 pounds is con-sidered a commercial motor vehicle because the gross com- bined weight is 10,600 pounds. When LCOs or any company operating vehicles in the cate- gory hit the road, the DOT regulations apply. The safety regulations were established to help reduce or prevent truck accidents re-sulting in fatalities and inju-ries or the release of toxic substances. Statistics com-piled over the years by both federal and state DOTs have confirmed, without a doubt, a motor carrier who has a com-Introducing Tempo R>r Home Lawns And Ornamentals. Use new TEMPOŽ 2 ornamental insecti-cide and it will become your new standard of measure for all other insecticides. New TEMPO is the first affordable pyrethroid labeled for both ornamentals and home lawns. Better yet, it treats the same area as effectively as the leading insecticide, but with 80% less active ingredient. And that's a sizeable difference. Weigh the alternatives. New TEMPO uses approximately 80% less active ingredient than the leading insecticide. Which means there's approximately 80% less chemical for you to carry around. And 80% less chemical to impact the environment. HowTo Size Up Measure the effectiveness. TEMPO is a broad-spectrum, advanced- generation pyrethroid. In simple terms, TEMPO effectively con-trols the surface-feeding insects attacking your customers' lawns. Plus, TEMPO controls the toughest ornamental pests. So using TEMPO eliminates the need to stock several different insecticides. TEMPO effectively controls surface-feeding pests like cutworms, armyworms, chinch bugs, and sod web worms. Here's another good reason to put TEMPO in your tank. More and more of your customers have a growing concern about Lyme disease. TEMPO effectively controls the deer tick which carries the Lyme disease vims. Calculate the cost. TEMPO is the first affordable pyrethroid labeled for use on home lawns. Better yet, it's competi-908359 21 LAWN CARE INDUSTRY JUNE 1990 pliance program in effect is a safer and, generally, more profitable carrier. The regula-tions were designed to protect the general public, the com-mercial driver and the liability of the company. Basic requirements The Federal Motor Carrier Safety Regulations are com-prised of sections that require specific actions and programs to be undertaken by both the driver and the employer or company. Drivers are required, per the Federal Safety Regula- tions, to comply with the fol-lowing standards: Ł All drivers must have the appropriate license as per fed- eral and state requirements. This depends on the type and size vehicle driven, and the type of materials being trans-ported, i.e. hazardous materi-als. Ł They must be familiar with all aspects and require-ments of the regulations such as daily logs where, if applica-ble, a driver must log in hours on duty of driving and off duty. Ł Drivers are required to ensure their vehicles are in safe operating condition as ac-complished by a "circle check." Ł Drivers are required to safely operate the motor vehi-cle under their control. Employers have even greater responsibilities and li-abilities as set forth in the reg-ulations. First and foremost, an employer must ensure a po- tential driver is qualified both physically and legally to drive a commercial vehicle. Dependent on the size and classification of that vehicle, all vehicles must meet specific safety standards and guide-lines before they can be legally allowed on public highways. Specific standards and corre-sponding records must be es-tablished for each vehicle including a prescribed mainte- nance program for scheduling of inspections, repair and lu- brication. Employers responsible Employers are responsible for the driver's on-duty status, and must ensure drivers are complying with the specific standards regarding the time a driver is behind the wheel. With the newly expanded Hazardous Materials Regula-tions, employers must also de- termine the hazard class of these materials, ensure trucks are correctly loaded, are marked or placarded depend- ing on the hazard class of the material, and loads have the correct shipping papers ac-companying them. This basic overview of the Federal Safety Regulations may seem overwhelming, cumbersome and onerous, but by taking each section of the regulations, digesting each and implementing the stan-dards section by section, the task of complete compliance can be accomplished rather painlessly and in a relatively short period of time. The Federal Motor Carrier Safety Regulations are com-posed of 10 parts. Each company should obtain a copy of the reg-ulations as a reference. LCI About the Author Skorup and Jalette, Pesticide Compliance and Training Services, Inc., 580 Ten Rod Road, North Kingstown, Rl 02852. And 80% less chemical means fewer handling, mixing, and disposal hassles. In addition, TEMPO tank mixes with most fungicides and fertilizers. Analyze the safety. TEMPO has a very low mammalian toxicity. So TEMPO offers maximum safety for your customers and your employees. TEMPO is not a cholinesterase inhibitor like other insecticides. So you don't have the chore of constantly moni-toring your applica-tors. And you don't have the applicator downtime caused by cholinesterase depression. Add it all up. Effective broad-spectrum control on both lawns and ornamentals. Reduced handling, storing, and disposal. Reduced potential for exposure to your customers, TEMPO reduces exposure to your customers, your employees, and the environment. \bur Insecticide. tively priced with what you probably use right now. So with TEMPO, you get the latest advancements in insect control for the same price of the older insecticides. Gauge the work involved. TEMPO uses 80% less active ingredient than the leading insecticide. So, TEMPO takes up 80% TEMPO uses less storage space, both S(K"threading mShade^ on and off the truck. your employees, and the environment. Plus, TEMPO has virtually no odor. And it's competitively priced. Now contact your Mobay distributor or Mobay representative. Then compare insecticides. We think you'll find that new TEMPO has some sizeable advantages. Mobay Corporation A Bayer USA MC COMPANY TEMPO is a TM of Bayer AG. Germany. ©1990 Mobay Corporation Bayer Specialty Products Group Box 4913, Kansas City. MO 64120 V 4 Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card This tiny deer tick causes Lyme disease, much suffering Sevin approved for deer ticks RESEARCH TRIANGLE, NCŠ The Environmental Protec-tion Agency approved the regi-stration of Sevin brand carbaryl insecticide for con- trol of deer ticks and other ticks linked as vectors of Lyme disease. Tests by Dr. Terry Schulze, research scientist for the New Jersey State Department of Public Health, and Dr. Du-rland Fish, director of the Medical Entomology Labora-tory at New York Medical Col-lege, showed that a single application of carbaryl at two pounds per acre can provide over 95 percent control of deer tick nymphs on residential lawns. "Considering that 23 per-cent of deer tick nymphs can be expected to carry the Lyme disease spirochete, and each infected tick has the capabil-ity of transmitting spirochetes, any measurable reduction in the abundance of infected Ixodes damnini (deer tick) will result in a significant and immediate reduction in the risk of Lyme disease to res-idents and visitors," says Dr. Fish. LCI GA dates GRIFFIN, GAŠU.of Georgia Turfgrass Field Day, Aug. 1, Griffin, GA. Contact Dr. Gil Landry or Dr. Tim Murphy 404/228-7300. 21st GA Turfgrass Con-ference & Trade Show, Dec. 10-12, Hyatt Atlanta Airport. Contact Karen Lavender 912/681-5189 or Esther White 404/447-4985. LCI 22 LAWN CARE INDUSTRY JUNE 1990 Pricing lawn services for larger properties BY PHILIP D. CHRISTIAN III Last month this column explored a pricing model for a 7,000 square-foot residential prop-erty. This model is shown in column 2, figure 1. Readers were asked to plug in their own real numbers and com-pare the relationship between the real numbers and the model. Did that work? If not, let's look at some of the probable areas of difficulty. In line 4 we used the time available of 8 hours per day, 480 minutes. Some parts of the country need to expand this to 9 or even 10 hours to get in enough stops a day to equal $873.00 in total income as shown on line 1. If 480 min-utes is divided by 21.8 stops, as shown on line 9, you get the total of line 8, or 22 minutes per stop. If you have fewer stops than 21.8 per day, divide your actual stops into 480 minutes to find the length of each stop. Example: 480 minutes di-vided by 16 stops equals 30 minutes per stop. Why does it take 30 minutes to treat an average 7,000 square-foot lawn? Is the travel time more than the 15 minutes, or is your production below 1,000 square feet per minute? If 16 stops per day is correct for your route, how does it ef-fect the model price of $40.00 per stop? The quick way to find out is to multiply 30 min-utes by $1.50 per minute. This equals $45.00. Add $7.00 for material costs for a revised stop price, based on 16 stops per day, of $52.00 per stop. Surprised that an in-creased stop time of 8 minutes will increase the price per stop by $12.00? Another solution to the "not-enough-stops-per-day problem" is increasing the work day from 480 minutes to 600 minutes or 10 hours. Di-vide $720.00 as shown on line 3 by 600 minutes and line 5 becomes $1.20 per minute in-come. Now, recalculate your price by multiplying $1.20 per minute times 30 minutes. This equals $36.00. Add to that the $7.00 for material A Better Educated industry Helps us All Knowledge, research and how to apply them effectively and intelligently are what will keep the lawn care industry dynamic and growing. That's why LAWN CARE INDUSTRY magazine, the first to publish in the lawn care field, has made a $50,000 commitment to the PLCAA Education and Research Fund. No other industry publication has deemed education and research important enough to make this kind of commitment. But then, no other magazine was founded exclusively for the lawn care operator. The other publications have their interests, we have ours...you. LAWN CARE INDUSTRY...first In the industry and in placing the needs of the industry first. WWN GIRE INDUSTRY Serving the needs of the professional lawn care operator 7500 Old Oak Boulevard, Cleveland, OH 44130 (216) 826-2855 mmü VV ŁŁŁ ŁŁ costs, and this will equal a total stop cost of $43.00. This is a $3.00 increase over the original stop cost as shown in the model. Let's look back at the original model for some "what if' questions. What if we could increase the price to $45.00 per stop without making any other changes in the model? The 21 stops per day times $45.00 equals $981.00 in total income minus $153.00 for material equals $828.00 per day in-stead of $720.00. The dif-ference, $108.00, is all profit and drops directly to the bot-tom line. The lawn care industry focuses on the average-sized lawn just as we have in our model. The average-sized property is considered by many to be the most profit-able property to service. If the original model, and the model you built, is acceptable from a Our over-concern about material cost has influenced usŠ Philip Christian profitability point of view, the major elements in the model could be used to price proper- ties smaller and larger than 7,000 square feet. Let's look at the model line by line. Line 1 would get larger with bigger properties, and smaller with smaller properties be-cause line 2, the material com-ponent, will change in direct proportion to the size. Line 3 would remain the same be-cause $720.00 is the amount of money we want to earn re-gardless of the property size. As shown in line 4, time avail- able would stay the same, and so would line 5, the cost per minute. Line 6, travel time, is the same for all properties, but the rest of the lines, 7 through 12, vary depending on the property size. Traditionally the lawn care industry has over-priced all properties larger than aver-age-sized properties. It was widely believed that price 25 LAWN CARE INDUSTRY JUNE 1990 The customer might say, "It appears I9m being penalized for having a large lawn when I should be getting a better price. 99 should be influenced by the size or material cost rather than time required to produce. An example of this is a com-parison between a 5,000 and 10,000 square-foot property based on a typical industry pricing of $35.00 per stop for the 5,000-foot lawn and $65.00 per stop for the 10,000 square-foot lawn. Please look at Figure 1, col-umns 1 and 4. From the cus- tomer's point of view, it's diffi-cult to justify a $30.00 dif-ference when one property is only 5,000 feet larger than the other. The customer may ask, "If you are satisfied with $40.00 per stop on the 5,000 foot property, why does it cost $30.00 more to stay an extra five minutes to treat an addi-tional 5,000 square feet?" The large property customer con-tinues, "$30.00 for five min- utes work is equivalent to $360.00 per hour and that's a little pricey for your services. It appears I'm being penalized for having a large lawn, when I should be getting a better price." While this large prop-erty customer doesn't know the numbers, he or she knows a large percentage of our total costs are associated with get- ting service to the customer. Knowing that treating an ad-ditional 5,000 square feet can-not possibly cost $30.00, the customer resists purchasing. Continue the comparison. How would a complete route of 5,000-foot customers com- pare to a complete route of 10,000 square-foot customers on a daily basis? Calculating 24 stops for the small prop-erty multiplied by $35.00 a stop equals a total daily in-come of $840.00. Subtract from that total $120.00 for materials, and the income for the day without material is $720.00. On the 10,000 square-foot route, we made 19.2 stops at $65.00 each to-taling $1,248.00 for the day. Deduct $192.00 for material, and the revenue remaining is $1,056.00. Which would you prefer when all other costs are ap-proximately equal, $720.00 or $1,056.00? Revenue-per-acre think-ing drives pricing in the wrong direction because it does not relate to profit. Our over-concern about material cost has influenced us to think about expenses as a function of area or quantity rather than a function of time. The correct price for a 10,000 square-foot property based on the model is 25 min- utes times $1.50 per minute, or $37.50 plus $10.00 for ma- terial equaling $47.50 per stop. Traditionally, our industry has seen fierce competition for average-sized properties. In reality, larger residential and commercial properties See PRICE page 27 PRICE BASED ON 7,000 SF MODEL TYPICAL INDUSTRY PRICE 10,000 SF 5,000 SF 7,000 SF 10,000 SF TYPICAL INDUSTRY PRICE 10,000 SF COLUMN NUMBER 1 2 3 4 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 840 872 912 1248 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 120 153 192 192 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 720 720 720 1056 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 480 MIN 480 MIN 480 MIN 480 MIN 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price $1.50 $1.50 $1.50 $2.20 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 15 MIN 15 MIN 15 MIN 15 MIN 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 5 MIN 7 MIN 10 MIN 10 MIN 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 20 MIN 22 MIN 25 MIN 25 MIN 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price 24 21.8 19.2 19.2 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price $30.00 $33.00 $37.50 $55.00 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price $5.00 $7.00 $10.00 $10.00 1. Income/Day/Route Line 2 + Line 3 2. Material Costs @ $1/1000 SF 3. Revenue Line 1 - Line 2 4. Time Available/Day 8 Hrs X 60 Min 5. Cost/Min Line 3 / Line 4 6. Average Travel Time 7. Production Time @ 1000 SF/Min 8. Time per Stop Line 6 + Line 7 9. Stops per Day Line 4 / Line Ó 10. Costs W/O Material Line 8 X Line 5 11. Material Costs/Stop Line 7 X $1/1000 SF 12. Price $35.00 $40.00 $47.50 $65.00 Some Things in Nature Were Meant to Have Spots. YourTurf Just Wasn't One of Them. DYRENE is a Reg. TM of Mobay Corporation. 75361 © 1989 Mobay Corporation DYRENE® 4 turf fungicide. Effective control in the prevention of leaf spot. It keeps your turf, and your reputation, looking good. There's no better way to keep your turf spotless. Mobay Corporation A Bayer OSA MC COMPANY DYRENE 4 Bayer Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card Specialty Products Group Boi 4913, Kansas City, MO 64120 26 LAWN CARE INDUSTRY JUNE 1990 Toma grows grass on a carpet KANSAS CITY, MO ŠIt's sometimes said (not unrarely by himself) that George Toma can grow grass just about any- where. Well, the colorful and nationally known sports turf expert has one-upped even himselfŠhe grew grass on ar-tificial turf. Toma, who cares for the 3PF still alive, and holding NORTH KINGSTON, RI Š The Pesticide Public Policy Foundation (3PF), for the time being, will not have a new director. That was the decision of its board of di-rectors this past May. Dr. James Wilkinson left as director of 3PF to be-come the CEO of Law-nmark in mid Spring. "3PF will continue as an entity though," Paul Skorupa told Lawn Care Industry maga-zine. In fact, Skorupa said he will be answering the 3PF phone (401/294-6133). The board decided to dis- continue 3PF's 800 phone number. Skorupa said the main focus of 3PF this summer will be the activities of its State Affairs Committee which is drafting policies for materials recycling, containment, mixing and loading. "I will still be keeping track of what's going on with the state and national issues," said Skorupa. "I'm still here in the office." LCI green carpets at Arrowhead and Royals Stadiums at the Truman Sports Complex here, noticed that artificial turf often gets dirt in it. Where there's dirt, there's grass, Toma knows, so he seeded the mat with PHD Ryegrass and dusted it lightly with sand. The pre-germinted seed sprounted within four days. He then nourished it with applications of Bov-A-Mura Organic Fertilizer and Ferromec Liquid Iron. (Bov- A-Mura is a spray able plant food made from dairy cow ma-nure and marketed in the United States by PBI/Gordon Corp.) Toma says the real grass/ carpet mat can be playable within a couple of weeks then it's just a simple matter of spraying the playing surface with a high-pressure water hose to get rid of the grass. If the ryegrass is allowed to grow it will eventually put roots into the plastic base of the artificial turf, says Toma. George is in- vestigating returfing artificial playing surfaces for World Cup Soccer competitions. LCI George Toma (I.) and Jonathan Harmer with grass on carpet What to tell your clients From the mailbag comes a one-page infor-mation sheet that will help you, the LCO, answer client concerns. The sheet, "Common Consumer Questions on Pesticides", answers these questions: Ł Is it true that lawn care pesticide products are untested and pose a health hazard?. Absolutely not! Pesticides used in and around the home must comply with the testing requirements established by the U.S. Environ-mental Protection Agency. These test require- ments were developed in an open public forum. Most lawn care products are used extensively on food crops as well. Certain data "gaps" have been identified by the EPA in their files on pesticides and they're seeking this new infor-mation from the manufacturers. Data gaps do not equate or infer a health problem or human risk. Ł Aren't many pesticide products suspected cancer causing chemicals? This is a gross misinterpretation of the data reviewed by the EPA and other scientists. The EPA does not have data proving any currently used lawn care pesticide products to be a human carcinogen. Pesticides are evaluated in life time feeding studies using rats and mice. The animals are fed the maximum tolerated dose of the pesticide in their diet. This often equates to millions of times greater exposure than you or I would get in our life time. Ł My children play on the lawn all the time. Is this safe? Exposure from playing or sitting on a treated lawn is not a health risk as long as you follow simple precautions. The treated area should be dry before you let children or pets back on the lawn. Most lawn care companies use no more than two or three pesticide applications per year and these are applied in very dilute (gener-ally less than 1 percent) spray solutions. There is no scientific evidence to show that adverse effects occur with occasional exposure to the residues of these dilute applications. Ł What are the benefits of healthy lawn grass? Turf care chemicals improve the beauty of the landscape, control soil erosion, keep mud and dirt out of our homes, absorb noise and air pollutants, and cool our neighborhoods. Lush turf provides a safer playing surface. Ł Do lawn care companies rely heavily on chemicals to produce a perfect lawn? Lawn care companies don't rely solely on chemicals. The primary component of lawn care service is proper fertilization which helps the turf resist weeds, insects and diseases. Chemicals are selected for special problems and, usually, LCOs prefer spot treatments. LCI Musser awards scholarships to three SHARON CENTER, OHŠDoc-toral candidates at univer-sities in Minnesota, New Jersey and Texas received $4,000 scholarship grants from the Musser International Turfgrass Foundation: Ł Phil Allen, Department of Horticultural Science, Uni-versity of Minnesota; Ł Melodee Kemp, Depart-ment of Crop Science, Rutgers University; Ł Virginia Lehman, De-partment of Soil & Crop Sci-ences, Texas A&M Univer-sity. "Our financial support of these three doctoral candi-dates is the best investment we can make for the future of all sports turfgrasses," says Frank Dobie, president of the MITF and superintendent of The Sharon Club, Sharon Center, OH. Allen is studying under Dr. Donald White. Alen's thesis NY Turf Expo; NYSAA confab LATHAM, NYŠThe New York State Turfgrass Association's (NYSTA) Turf and Grounds Exposition is November 13-16 in Rochester. The conference features a four-day educational pro-gram and a 350-booth trade show. Contact NYSTA at 800/873-8873 for more information on the program or an exhib-itor packet. Also, the New York State Arborists Association's (NYSAA) annual Empire State Tree Conference is January 20-22,1991, in Syracuse. The conference features an educational program and a trade show with the newest in arboriculture equipment. Contact NYSAA at 518/783-1322. LCI focuses on the germination of grass seeds subjected to fluc-tuating moisture conditions. Kemp's doctoral theses deals with the effects of some root-infecting fungi on fine fescues. She's studying turfgrass breeding under the tutelage of Dr. Reed Funk. Lehman studies plant breeding with Dr. Milt En-gelke. His concentration is root and shoot tolerance of creeping bentgrass. LCI Virginia Lehman Texas A&M Melodee Kemp Rogers U. Hoosier date INDIANAPOLIS, INŠThe In-diana State Lawn Care Conference and Trade Show. Nov. 6-7. Agricultural Build- ing, Indian State Fairgrounds, Indianapolis. Bob Robert An-drews 317/575-9010. LCI PGMS workshop July 26 at 0SU COLUMBUS, OHIOŠThe Pro-fessional Grounds Mainte- nance Society says its Facilities Management Work-shop at The Ohio State Uni-versity will be Thursday, July 26. Among the speakers will be Ohio State's Dr. Neil Andrew addressing parks maintenance operations. Also included in the program is an equipment demonstration period and a tour of the newly renovated university football stadium. Contact PGMS, 10402 Ridgland Road, Suite 4, Cock-ey s ville, MD 21030. 301/667-1833. LCI ASPA event is July in Canada ROLLING MEADOWS, IL Š The American Sod Producer Association's 1990 Summer Convention & Field Days will be held July 25-27 at Manderly Sod Farm, Kemptville, On-tario, Canada. Demonstrations and static displays will be shown on two consecutive half days (July 26, 27). Headquarters for the af- fair is the Westin Hotel, Ot-tawa, Ontario. Contact ASPA, 1855A Hicks Road, Rolling Mead-ows, IL 60008.708/705-9898. LCI Desert Show LAS VEGAS, NVŠThe Desert Turfgrass/Landscape Con-ference and Show, Dec. 12-14, Bally's Casino Resort. Con-tact Desert Turfgrass Show, P.O. 948957, Las Vegas, NV 89193.702/739-8500. LCI Phil Allen U. of Minnesota 27 LAWN CARE INDUSTRY JUNE 1990 Twelve pass CLCA CLT tests POMONA, CAŠTwo days of testing at Cal Poly uncovered 12 new Certified Landscape Technicians, reports the Cal-ifornia Landscape Con-Fungicide label adds ring spot RESEARCH TRIANGLE PARK, NCŠRhone-Poulenc Ag Com-pany received EPA approval to add control of necrotic ring spot to the label of Chipco 26019 WP. Necrotic ring spot is a recently identified compo-nent of the Fusarium blight complex. Rhone-Poulenc says Chipco 26019 WP can be tank mixed with any compatible fungicide to broaden the spec-trum of control with just one application. For example, Pythium blight can be pre-vented during an application for dollar spot by tank mixing the product with Chipco Al-iette fungicide, says R-P. LCI PRICE from page 25 offer many benefits to the lawn service company. Some of the benefits affect the pricing model and might encourage you to develop a large-prop-erty pricing strategy. The owners of large properties find it more and more difficult to do all the lawn service them-selves. Therefore, one could argue they have a greater need for lawn service contractors. The cost to acquire a cus-tomer is not related to the cus- tomer's size. A 20,000 square-foot customer could generate almost twice the revenue of an average-sized customer, thereby reducing the cost of sales as a percentage of reve-nue. Cancellations, invoicing, service calls, and collections are not related to customer size except in the cases where over-pricing in the past en- couraging cancellations. All the costs associated with serv-ing the customer could be re-duced as a percentage of revenue by increasing our average lawn size. Large prop- erties offer the opportunity for flexible programming and in-creased productivity by inno-vative delivery systems. Pricing is an important part of the marketing mix. Over-pricing a portion of a market segment tends to re-duce penetration of that seg-ment. As competition in-creases in the 1990s, those large residential and commer-cial properties will become more important. LCI About the Author Philip D. Christian III of Alpharetta, GA, is a consultant with All-Green Management Associates in Columbus, Ohio. tractors Association (CLCA). There were 50 applicants. CLCA offers the exams for landscape construction and maintenance twice a year. The next tests: Saturday and Sun-day, Oct. 6 & 7, at Foothill Col-lege, Los Altos. The tests are open to all landscape workers or contractors who meet cer-tain experience and education requirements. For test infor- mation, contact Robert Ba-vetta 916/448-2522. The new CLTs of Con-struction: Spencer Deal, Rain-bow Gardens, San Gabriel, and Bladimiro Hernandez, Ciro's Landscaping, Escon-dido. CLTs of Maintenance: Bruce Carleton, Elite Land-scape, San Bernardino; Etienne Dipraseuth, Les McDaniel and David Laslo, Brookwood Landscape, San Diego; Bruce Heiland, Envi- ronmental Care, Santa Ana; Tom Launder, Steven Smith Landscape, Escondido; Frank Tremmel, Rainbow Gardens, San Gabriel; Bill Meredith and Larry Neuhoff, Land-trends, Inc., San Diego; and Michael Woodrow, Ponderosa Landscape, Solana Beach. LCI CLT candidate Mike Woodrow shows how to edge at test. It's a sure thing to do business with the most experienced people. Now TRIAZONE, a Division of Arcadian Corporation, offers N-SURE® and FORMOLENEŽ PLUS. This product line combination brings together every new and innovative development in slow-release liquid nitrogen technology. We at TRIAZONE offer scientific support, plus field application experience, to help you become #1. TRIAZONE products deliver Ł The highest slow-release N content. Ł Guaranteed stability. Ł An unmatched prompt delivery system. Ask any lawn care operator using TRIAZONE products. They'll tell you about better lawns, happier customers and fewer call backs. Contact us now. Call the TRIAZONE Division at 1-800-654-4514. Formatene» Tnazrme A Division of ARCADI AN® Corporation Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card 'RUcjJ" To help make your profits grow faster, choose GMC Truck Forwards and Chevrolet Tiltmasters for your lawn care business. These low cab forwards offer maneuverability and driver visibility, easy cab entry and exit that increase driver productivity, and a rugged steel frame that allows easy mounting of spray tanks and auxiliary equipment. Forward and Tiltmaster diesel engines deliver strong low end torque, and impressive fuel economy. And GM's medium-duty truck dealers are specialists who can fully meet all your spec requirements. To receive your package describing Forward or Tiltmaster in lawn care applications, call 1-800-VALUE90 (1-800-825-8390). LOW CAB FORWARDS BACKED BY GM. GM, GMC Truck, Chevrolet and Forward are registered trademarks, and Tiltmaster is a trademark of General Motors Corporation. ©1990 General Motors Corporation. All rights reserved. Circle No. 24 on Reader Inquiry Card 29 LAWN CARE INDUSTRY JUNE 1990 RALEIGH, NCŠImpact, an experimental turf herbicide from BASF, received an Ex-perimental Use Permit (EUP) from the U.S. Environmental Protection Agency (EPA). BASF says Impact controls broadleaf and annual grasses with one application. Testing during 1990 will concentrate on its control of broadleaf and grassy weeds in- cluding crabgrass, dandelions, clover and other weed species. The field work will also look at sequential, low-rate split ap-plications, tank mixes and control of additional weed spe-cies including wild violets, says Terry Hanson of BASF. LCI DYLOX* insecticide stops grubs in their tracks. Fast. Usually in less than 48 hours. And for the record, nothing on the market works better or faster. Mobay Corporation ABayeruSAMC COMPANY DYLOX Bayer Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card Specialty Products Group Boi 4913, Kansas City. MO 64120 Comparison drawn with 'fitness' boom Symposium explores plants' benefits on the well-being, health of humans ARLINGTON, VAŠThe first national symposium on "The Role of Horticulture in Human Weil-Being and Social Development" took place here April 19-21. Research scientists, green industry representatives, gov-ernment agencies and the pub-lic focused on the beneficial ef-fects of plants on the quality of life. Speakers drew comparisons to the enormous growth of the "fitness" industry that came as a result of research on the benefits of exercise on physi- cal and emotional well-being. Symposium organizers feel that conducting and dis-seminating research on peo-ple/plant interaction will create as deep an economic impact on the American hor-ticulture industry. The symposium's purpose: Ł To collect current re-search-based information on the psychological, physiolog-ical and social responses of people to plants. Ł To identify research pri-orities leading to an under-standing of the relationship between people and plant and to seek ways that hor-ticulturists can work with so- cial scientists to use these relationships. Ł To start a network for re-searchers, the green industry and the media. The Horticulture Depart-ment at Virginia Polytechnic Institute and State University (VPI-SU) sponsored the sym-posium along with the Ameri-can Society for Horticultural Science, the Association of American Botanic Gardens and Arboreta, and the Ameri-can Horticultural Therapy As-sociation. Funding came from the Horticultural Research In-stitute, government, private industry and horticultural or-ganizations. LCI For Getting Rid of Grubs in Record Time, There's Nothing Faster Than Dylox. Seminar rooms filled both days of the plant/human meeting Dr. Charles E. Hess (I.), assistant secretary for science and education at U.S. Ag Dept., and Lawrence Scovotto at meeting. 30 LAWN CARE INDUSTRY JUNE 1990 EMERGE from Page 15 come in contact with the pathogen for this to happen. Contact fungicides must be allowed to dry on the plant surface to be effective, and they must be reapplied fre- quently to newly-formed grass tissue. To achieve most effec-tive control of foliar diseases, these funigicides should never be watered in or applied in the rain. If, however, they're tar-geted against pathogen activ-ity in thatch, they can be lightly watered in. Since con-tact fungicides are largely water-insoluble, they don't move well through thatch and may not be effective root pro-tectants. Many of the modern fungicides are sys-temic fungicides; they're taken up by the plant. For example, a systemic fungicide applied to foliage may move through the plant to protect roots as well as leaves. Likewise, they may be taken up by the roots and move through the plant to protect leaves and crowns. Most sys- temic fungicides are translo- cated upward in the plant. Generally, foliar disease control with systemic fungicides is extended when they're drenched into the root zone. For example, foliar ap-plications of upward-moving systemic fungicides provide excellent short-term control of foliar diseases whereas dren-ching the fungicide into the root zone provides a much longer period of protection as well as control against some root and crown diseases. Root disease control with upward-moving systemic fungicides is only possible if they are dren- ched into the root zone whereas downward-moving systemic fungicides can pro-vide control of root diseases when applied as a foliar spray. Systemic fungicides have the advantage over contact fungicides in that they 1) have longer residual action, 2) can protect root and crown tissues, 3) can eradicate pathogens that have already infected plant tissues, and 4) can pro- tect newly-formed plant tissues. Also, many systemics have some contact activity as well. However, there are some disadvantages to the use of systemic fungicides. Most don't actually kill pathogenic fungi but simply suppress pathogen activity, usually through a specific mode of ac- tion. Repeated application of one or more fungicides with the same mode of action pro-vides selection pressure which encourages development of re-way you grow you Your customers want the best looking lawn in the neighborhood, but they also want more natural products and fewer chemical treatments. We can help. ROOTS* is a natural organic root growth enhancer that can be part of a program to sell the benefits of lower-input lawn care to home owners and businesses. The picture above is available to you Š we will print for you at cost your advertising on the top and the back, so your program is presented in a dramatic way. Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card Call Wayne Wall at 1-800-342-6173 and ask for information on the program and our distributor nearest you. rootsL 25 Science Park. New Haven. Connecticut 06511 * ROOTS and ironROOTS are trademarks of Soilizer Corporation Card sistance to these fungicides. No particular fungicide should never be used repeatedly over prolonged periods of time. The chance of causing re-sistance can be lessened by: 1 ensuring proper spray application rates and proper plant coverage 2 alternating fungicides with different modes of ac- tion 3 using fungicides with different modes of action in mixtures 4 alternating or mixing systemic fungicides with contact fungicides to give the desired disease control. Therefore, broad-spectrum systemic fungicides should always be mixed or alter-nated betweeen fungicide class and never within fungicide class. Likewise, fungicides specific for Pythium diseases should al- ways be mixed or alternated between classes. LCI B.t. resistance study is funded DANBURY, CTŠGrants rang-ing from $7,000 to $20,000 are going to five research pro-posals to study insect resis-tance to Bacillus thuringien- sis (B.t.), a naturally occuring microorganism used in insect control: Ł Drs. Arthur Aronson and Peter Dunn, Purdue Univer-sity, and Drs. William McGaughey and Don Johnson USDA/Grain Marketing Re-search Laboratories, B.t. re-sistance in the Indian meal moth. Ł Dr. Arnold DeLoof, Cath-olic University of Leuven, B.t. mode of action and receptor characterization. Ł Drs. Thomas Brown and David Heckel, Clemson Uni-versity, genetics of B.t. resis-tance in "Heliothis". Ł Dr. Bruce Tabashnik, University of Hawaii, B.t. re- sistance in diamondback moth. Ł Drs. Galen Dively and James Linduska, University of Maryland, B.t. resistance in the Colorado potato beetle. The B.t. Management Working Group, a consortium of agrichemical and biotech companies announced the se-lections. LCI Century buys Kentucky sites MADISON HEIGHTS, MI Š Century Rain Aid bought the Louisville and Lexington, KY, branches of Dixie Irrigation. Debbie Anderson will super-vise the both branches. Century Rain Aid, which now has 17 locations, designs and sells supplies for sprinkler irrigation systems, aerators, etc. in Michigan, Illinois, Indi- ana, Florida, Kentucky and Wisconsin. LCI LAWN CARE INDUSTRY JUNE 1990 1 NEW PRODUCTS 31 This tiny rangefinder accurate to 75 yards Ranging's TLR 75 rangefinder features through-the-lens readout so that the operator can focus and read the dis-tance through the viewfinder with one hand. The TLR weighs only seven ounces and fits easily into a shirt pocket. Its measuring range is 10 to 75 yards with an accuracy of one-half yard at 20 yards and three yards at 75 yards. It features a non-slip grip for wet condi-tions. LCI Circle No. 125 on service card. Natural fertilizers feed soil and plants Earth's Best is the name of a new line of all-natural, organic mineral fertilizers. The nutri-ents contained in Earth's Best are natural and release slowly to provide long-term growth and color without polluting groundwater. The N P K anal-ysis for lawn care is 8-2-4 which compares equivalently to higher analysis for chemical fertilizers because the nutri-ents are more available to plants when needed. Earth's Best feeds plants by "feeding the soil," says its maker, EarthGro, Inc. LCI Circle No. 126 on service card. Backpack sprayer has many unique features This 4-gallon backpack sprayer by Maruyama is com-pact and lightweight and is de-signed for operator comfort. The high-density polyethyl-ene tank has reinforcing ridges and features a large-diameter fill lid with filter basket. The gear-driven pump fea-tures a patented uniflow piston that delivers consistent discharge rates. The pump is interior mounted for protec-tion and is additionally guarded by a stable stand. An all-purpose dual-head nozzle produces fine to medium mist in a swirling cone pattern. LCI Circle No. 127 on service card. Fertilizer with Sevin controls many insects Lesco Fertilizer with 4% Sevin brand insecticide is a granular product labeled for use on turf, flowering plants, shrubs and landscape plant-ings. It controls over 25 insect species including both sur-face-feeding and soil insects. It's available in many anal-yses to fit a wide range of agronomic needs. It features a no-odor formulation and is an excellent alternative to organophosphate insecticides. The fertilizer/insecticide combination offers affordable control of soil insects like white grubs, billbugs and ataenius grubs as well as sur- face insects like chinch bugs, sod webworms, armycut- worms and ticks. LCI Circle No. 128 on service card. 'Clean air machine' takes out pollutants The Activgreen filter unit is a "clean air machine" developed after NASA specifications. The Turbo pump cleans and brings fresh oxygen into your home or office. It is efficient in retrieving large amounts of toxic pollutants out of your en-vironment both day and night. The system works close to the root system, breaking down harmful chemicals which enables the plant to use them as fertilizer. It can be used in common plant con- tainers. It has a free air flow capacity of 53 M3/hr. LCI Circle No. 129 on service card. ACCLAIM: Because your turf is always on display. Circle No. 107 on Reader Inquiry Card Safe, effective crabgrass control. Here is what lawn care professionals need for controlling crabgrass. Here is Acclaim® lECHerbicide-a rescue treatment that is truly effective, yet easy on turf. 1 Unlike the old arsenates, Acclaim is effective with just one treatment. Acclaim won't harm turf, and it can even be applied to new or reseeded turf. Be ready for rescues anytime. The best time to be ready for rescue treatments is early, beginning within 2 weeks of July 4th,-but Acclaim controls emerged crabgrass up to 5 tillers anytima So you should plan ahead by putting Acclaim on your trucks. That way you can take care of little crabgrass problems along borders and sidewalks before your I customers even see them. And you'll keep them happy without complaints or costly callbacks. Read and Hkm label direcUons carefully U^nrhct BH Acclaim is a regutend trademark of HoechstCdanese Corporation "IVUWOI W^M The name and lego HOBCHST are registered trademarlu of Hoechst AG. nŠ ¿L The name and logo ROCSSEL are registered trademarks of Rousaei UdafS A HOUSSC! 32 r p Ł r* * Deluxe Sun&Shacle I I I I till Quality Seed Mixture l i I I Popul.i mutui» of dep. blibkilm »uh ŁKtabk lurf «mut tuning grmttt J Garfield Williamson offers commercial seed Garfield Williamson Inc.'s new Commercial Line of spe-cial mixture turf seeds is made up of the seven most requested seed mixtures professionals ask for: Deluxe Sun & Shade, Contractors Turf, Deluxe Shade, Athletic Turf, Land-scape Turf, Utility Turf and Triple Rye. All Garfield Williamson Commercial Line turf seeds are available in 25-lb. polypro-pylene bags. Deluxe Sun & Shade, Contractors Turf and Landscape Turf also come in 50-lb. bags. LCI Circle No. 130 on service card. NEW PRODUCTS i The Ultra Lift has many equipment uses Ultra Tool Company describes its Ultra Lift as the most ver-satile lawnmower servicing lift on the market. This mobil unit can lift heavy engines out of riders or it can be used as a floor jack. It helps service all types of turf equipment. LCI Circle No. 131 on service card. Lawn Makeup makes grass turn green Kord Products describes its Lawn Makeup colorant as bio-degradable, water-based and environmentally safe. It turns brown spots to green, comes in LAWN CARE INDUSTRY JUNE 1990 spray can or bulk concentrate form and is available in four computer-matched shades of green that can either be used alone or blended to meet vir-tually any requirement. Kord says Lawn Makeup is the solu-tion to unsightly brown spots caused by animals, fertilizers, dry seasons, etc. LCI Circle No. 132 on service card. Aquatrols' video shows how to do it Aquatrols' videotape "Select-ing and Installing Aquatrols Irrigation Injection Equip-ment" runs 12 minutes and costs $5 which will be applied toward the purchase of either the Little Squirt or P.P.M. Unit injection pumps. It's a step-by-step guide to the in- stallation and calibration of the pumps. "Increasingly, turf mana-gers are recognizing the bene-fits of treating irrigation water with soil wetting agents to im-prove penetration, uniform wetting and increase water use efficiency," says Andy Moore of Aquatrols. LCI Circle No. 133 on service card. This trailer hitch makes pulling easy The Soft Pull Trailer Hitch takes the shock out of towing. It protects your truck's trans-mission, drive train and dif- ferential with four heavy-duty springs. It mounts directly to the frame on all domestic l/2 and 3/i ton pickup trucks and has a recommended maximum tongue weight of 1,000 lbs. LCI Circle No. 134 on service card. New Echo portable is a powerful unit Echo's EG-5500E portable generator features a large fuel tank, solid state electronic ig-nition, quick-glance fuel gauges, circuit breaks on all circuits, 12VDC circuit for convenient battery charging and 12 volt operation. LCI Circle No. 135 on service card. On Some Lawns, Grubs Just Aren't a Problem. OFTANOL i» Ł Reg. TM of Bavrr AG, Germany. 75351 C 1<*N Mobay Corporation OFTANOLŽ controls grubs before they have a chance to do their damage. Providing continuous protection that lasts. Nothing works better. It's your best bet for grub control. Mobay Corporation Ł Bay*?» USA INC COMPANY OFTANOL Bayer Specialty Products Group Box 4913. Kansas CHy. MO 64120 Circle No. 106 on Reader Inquiry Card Circle No. 101 on Reader Inquiry Card LAWN CARE INDUSTRY JUNE 1990 33 Š m I II Ill Ii «ŁŁIIB IIŠIII ŁŁŁŁŁŁŁŁŁŁŁŁW^ CLASSIFIED RATES: $1.00 per word (minimum charge, $35). Boldface words or words in all capital letters charged at $1.25 per word. Boxed or display ads charged at 1X $85; 3X $80; 6X $75; 9X $70; 12X $65 per column inch (one inch minimum). (Frequencies based on a calender year). Agency commission allowed only when camera ready art is provided by agency. For ads using blind box numbers add $15 to total cost of ad. Send ad copy with payment to: DAWN NILSEN, LAWN CARE INDUSTRY, 1 E. First St., Duluth, MN 55802. (218) 723-9505. Fax Number (218) 723-9615. HELP WANTED "Consider all of your employment options in the irrigation and landscape industries. Call Floraper-sonnel, the international employee search firm for the ornamental horticulture industry. Completely confidential. Employer pays fee. Florapersonnel, Inc., P.O. Box 1732,1450 S. Woodland Blvd., Suite 201, DeLand, FL 32721-1732. (904)738-5151. Jeff Brower, Joe Dalton, David Shaw, CPC, Bob Zahra, CPC." TF BRANCH/SALES MANAGERS LOCATIONS IN THE NORTH CENTRAL, NORTHEAST, SOUTHEAST, WEST. USE YOUR OUTSTANDING LEADERSHIP ABILITY AND PEOPLE-HANDLING SKILLS TO ESTABLISH A CAREER WITH A REAL FUTURE AS THE RECOG-NIZED LEADER IN LAWN CARE SERVICES TO BOTH RESIDENTIAL AND COMMERCIAL ACCOUNTS. WE ARE EXPANDING OUR MARKET PENETRATION AND NEED TALENTED SELF-MOTIVATED BRANCH AND SALES MANAGERS WHO CAN TAKE US TO THE TOP. YOU WILL RECEIVE Ł COMPETITIVE SALARY Ł COMPLETE TRAINING Ł CAR ALLOWANCE/COMPANY VEHICLE Ł FANTASTIC BONUS POTENTIAL Ł COMPREHENSIVE BENEFITS IF YOU HAVE; Ł PROFIT AND LOSS RESPONSIBILITY EXPERIENCE Ł SALES OR SALES MANAGEMENT EXPERIENCE Ł SUPERVISORY EXPERIENCE START YOUR FUTURE TODAY BY SENDING YOUR RESUME IN COMPLETE CONFIDENCE TO: ORKIN LAWN CARE PAT GUY 2170 PIEDMONT ROAD NE ATLANTA, GA 30324 LANDSCAPE DIVISION MANAGER: well estab- lished, rapidly growing company seeks individual to take over for retiring manager. Individual must be able to run both a maintenance and a planting division simultaneously. Requires exceptional or- ganizational/management skills as well as com-plete command of plant materials and maintenance techniques. For consideration con-tact David Gorter, 855 Skokie Highway, Lake Bluff, IL 60044. 708-615-0800. 7/90 SERVICES BUSINESS CONSULTING SERVICES: You know the problems - intense competition, marginal pro-fits, low productivity, slow growth, managing a business. We can help you with on-site problem solving consulting sessions, workshops, semi-nars, and how-to management guidebooks. Nilsson Associates (203)621-6199, 374 Hart St., Southington, CT 06489. 6/90 WANTED Nationally expanding corporation seeks lawn and/ or pest control companies of all sizes. Strictest confidentiality will be maintained. If interested, please respond to LCI Box 222. 6/90 Wanted to Buy - Lawn care companies of all sizes anywhere in U.S. wanted to purchase by national corporation. If interested, please respond to LCI Box 197. Strict confidentiality maintained. TF WANTED BUSINESS TO PURCHASE If you have an indoor pest or lawn/tree & shrub care business and are interested in selling, I would like to talk with you. Our company has businesses coast to coast and is agressively looking to expand. Please contact me personally at: ALL GREEN CORPORATION Edward j. Barant Chairman of the Board (404) 992-6100 Š Confidentiality Maintained Š Recognize America's Living Landmarks America's Big Trees are a national treasure. That's why the American Forestry Association began The National Register of Big Trees in 1940. And it's why we continue to encourage citizens across the country to find and recognize the largest tree of each species. Help us locate and protect these champions for future generations. For information on how to measure and nominate a Big Tree, write: The National Register of Big Trees, American Forestry Association, P.O. Box 2000, Dept. BT, Washington, DC 20013. America's Living Landmarks. Their preservation is every American's concern. THE NATIONAL REGISTER OF m Your Business Partner ...Helpinggrow your business As a busy lawn care professional, you can't be personally involved with the many critical details that go into making your business successful, details ranging from developing staff safety training programs to keeping abreast of the latest regulatory issues. That's why it is vital that you have the timely information that allows you to be proactive rather than reactive. That's why you need your Business Partner Š The Professional Lawn Care Association of America. Let your Business Partner go to work for you on such assignments as: Ł Issues Management Ł Training programs for pesticide management Ł OSHA Hazard Compliance Ł An effective telemarketing program Ł Preparing a marketing plan Ł Update on small business law Ł Group Health/Life/Major Medical Ł A Credit Collection Service Ł A Liability Insurance Program Ł A newsletter on lawn care issues Ł A public relations program Ł Gather major suppliers of lawn care products and services As the only international trade association of lawn care professionals, PLCAA has a strong history of providing the right information at the right time for the lawn care industry. Our staff and Board of Directors are dedicated to providing you with the professional business assistance you need to stay strong and informed. To learn more about how to put your Business Partner to work Š for less than a dollar per account per year, contact the Professional Lawn Care Association of America today. Clip and mail the return coupon, or call toll free 1-800-458-3466. i Ł * Š 1 I'm interested! Send me more information on membership in PLCAA PROFESSIONAL LAWN CARE ASSOCIATION OF AMERICA 1000 Johnson Ferry Road N.E., Suite C-135 Marietta, Georgia 30068-2112 1-404-977-5222 FAX: 404-578-6071 NAME _ TITLE -COMPANY ADDRESS CITY TELEPHONE STATE-ZIP CUP AND MAIL TO: Professional Lawn Care Association of America, Suite C135 1^1000 Johnson Ferry Rd NE Marietta GA 30068-2112 34 LAWN CARE INDUSTRY JUNE 1990 WANTED FOR SALE WANTED TO ACQUIRE Lawn care companies of all sizes in U.S. and Canada being sought by national cor- poration. Complete buy out or stay and grow with us. If inter-ested, please call me directly: Don Karnes Senior Vice-President TRU GREEN CORPORATION (404) 442-8700 STRICT CONFIDENTIALITY MAINTAINED I TRU GREEN 1977 Ford F-600 Spray Truck, 60,000 miles. 1200 Gal. Stainless Tank, Mechanical Agitation, Beam 20-20 Pump, Twin Hannay Hose Reels, P.T.O. or 12 H.P. Kohler. No Rust. Excellent. $8,000. Con- tact Bob at (502)782-2730. 7/90 HANNAY HOSE REELS: New in the box. E1526 s and E1530's - $359. We will ship and pay freight anywhere in the U.S.A. and Canada. Immediate delivery. Other size reels and parts available at fabulous savings! Call 313-543-2200, in Michigan. Outside Michigan - 1-800-843-LAWN. TF KELWAY® professional SOIL ACIDITY and SOL-UBLE SALTS TESTERS, available from distribu-tors nationwide. HB-2 and SST brochures from KEL INSTRUMENTS CO., INC., Dept. 2, P.O. Box 2174, Vineyard Haven, MA 02568. (508)693-7798. 12/90 SPRAY RIG: 1987 NAVISTAR 1654. Allison Auto- matic Transmission. Heavy Duty Chassis. Dual Fuel Tanks. Low Mileage. 1,300 gal. 2-Compart-ment S.S. Tank with Dry Storage. Twin Hannay Reels with Hose, Flow Meter, 150 gal. Poly Pony Tank with Reel and many other extras. $25,000. LaFlamme Services, Inc., P.O. Box 6377, Bridgeport, CT 06606. Tele: (203)333-1912. 6/90 FOR SALE: Agricultural Pest Control company. Beautiful San Diego County. Year round business includes tree spraying, weed control, turf fertiliz- ing. Broad based customer list, 75% commercial. Grosses $250k + ; with excellent net. (619)436-0727. 6/90 FREE PARTS CATALOG - If you own a 32-36-48-52-61" walk-behind or riding mower and feel you're paying too much for your parts and equipment call PRECO DISTRIBUTORS today. We have BELTS, BLADES, WHEELS, GRASS CATCHERS. Replacement parts that fit Bobcat, Bunton, Kees, Exmark, Scag & others. Engines and Parts for Honda, Kawasaki, Briggs & Stratton and more. Order your free catalog 24 hours a day. TOLL FREE 1-800-428-8004, US, In Mass. 1-800-421-3900. Preco Distributors, 97 Center St., Ludlow, MA 01056. TF SPRAYTRUCK: 1988,1600 International, 1200 gal-lon (800/400) two hydracell pumps 25 gpm, 2 reels, diesel with PTO, 13,000 miles. Under 500 miles on new tires, showroom floor condition. Take over lease $697/mo. or $25,000 cash. 1-404-447-6037. 6/90 FOR SALE: TORO TURF PRO 84. 7 blades, 709 hrs., well maintained, has had estate use only, sharpened, tuned, ready to cut, (exceptional con-dition), $7450. Call (617)334-4805. Lynnfield, MA. 6/90 Tbrn¥)ur Green Thumb Into Greenbacks. You can grow your own company with a ScrviccMastcr LawnCare Franchise. And make a g