SUMMARY OF PROCEEDINGS ANNUAL CONFERENCE OF THE MID-ATLANTIC ASSOCIATION OF GOLF COURSE SUPERINTENDENTS Under the Auspices of the Extension Service University of liferyland Lord Baltimore Hotel Baltiinore, Maryland January 6 and 7, 1964 INDEX The Conference Opens page Bermuda Grass for the Mid-Atlantic Area - A. M. Radko 1 Winterkill on Bermuda Grasses - Holman M. Griffin 3 Bermuda on our Course - Ho?; it Survived the Winter - Frank J. Haske 4 Bermuda at the Woodmont Country Club - L. R. Shields 6 Soils and Their Relationship to Better Grasses - J. F. Shoulders 7 Fertilizers and Soils - Their Relationships - Dr. James R. Miller 11 Fungicides for Better Turf - Robert T. Miller 12 The Club Manager, The Pro, and the Golf Course Superintendent Their Relationship to Each Other - Thos. A, Doerer^ pg. 14 « Jacques Aimi 28 The Day's Topics - Dr. Fred V. Grau " " 16 Labor Management Relationship - James E. Thomas 17 Turf Research at Beltsville - Felix V. Juslca 19 Golf Course Maintenance and Traffic Problems - Lee C. Dieter 21 23 Considerations in the Landscaping of Golf Courses - Carl N. Johnson Hov; to Buy Seed - Joseph L. Newcomer 24 Our Public Relations - Dr. Edward X.7. Aiton 27 SUMMARY OF PROCEEDINGS The annual conference of the Md-Atlantic Association of Golf Course Superintendents with 143 in attendance was called to order by Dr. George S. Langford, State Entomologist, University of Maryland, College Park, Md. This was followed by an address of Welcome by Dean Gordon M. Cairns of the University, and the Presidential Message of James E. Thomas, President of the Association. The first day was climaxed with a social hour and an evening banquet. Speakers at the banquet were: Dr. Wilson H. Elkins, President of the University of dryland, and Roy W. Nelson, President, Golf Course Superintendents Association of America. Sponsoring the social hour were F. W. Bolgiano and Company, Washingto n , D. C., G. L. Cornell Company, Bethesda; Custin's Baltimore Toro, Inc., Baltimore and National Capital Toro, Inc., Silver Spring, Maryland. Aside from the talks mentioned, and the summaries of the addresses indexed, was a closing discussion on MLd-west Methods with information about some of the activities of the Golf Course Superintendents Association of America, by Roy 17. Nelson, President of the Association. The program committee consisted of Sheldon R. Betterly, Frank J. Haske, George S. Langford and Thomas A. Doerer, Jr., Chairman. PROS AND CONS FOR BERIvUDAGRASS IN THE MD-ATIANTIC REGION A. M. Radko Eastern Director, USGA Green Section Changes take place slowly in turfgrass management and the use of Bermudagrass in the Mid-Atlantic area is a good case in point. Question of its use has been debated for some time and certainly it will be debated for some time to come. Early usage was limited to seeded varieties, but it was not until some of the finer bladed strains were found to be winter hardy that Bermudagrass gained in popularity. U-3 became the most widely used strain, while coarser-bladed common types also found limited usage. Later other select strains followed. Year after year more and more golf course superintendents converted their programs to include more and more Bermudagrass for fairway and tee turf. A few began "all-out" propagation on the basis of excellent year to year performance...until 1963.when for the first time significant winterkill occurred. The debate looms even larger now. This is why this grass has been a topic of controversy these many years — what are its strong ... and what are its weak points for use in tJie Mid-Atlantic area. IVoak Points (1) Poor cool-season color ... in normal year Bermudagrass is dormant from approximately October 15 through April 15 ... though play is possible and good lies are afforded, the turf looks poor in comparison with the vibrant green color of the cool-season grasses in spring and fall. (2) The golf season is stretching each year and heavy play on dormant Bermudagrass weakens or even kills the Bermuda in areas of heavy traffic. V/eeds encroach or take over...Poa annua especially...and offers severe competition to the Bermudagrasses in certain years. (3) Bermudagrass encroachment into green, traps, flower beds, etc., is always an unpleasant possibility. (4) Finer bladed Bermuda strains grow so dense and tight that it becomes difficult to introduce cool-season grasses into them. (5) It is not easy to convert cool-season turf to Bermudagrass on unwatered fairways. Normally summers are dry and soils become extremely hard. Summer planting requires irrigation to insure rooting of the Bermudagrass, and to keep it growing. (6) Management during the conversion period is touchy ... you want the conversion to take place gradually. (7) Extra labor is required to propagate Bermudagrass vegetatively. Normal maintenance must go on uninterrupted during the establishment period. Not all ^lubs are v/illing to purchase a planting machine for this task. (8) Bermudagrass is a heavy nitrogen feeder, and maintenance is required. an accelerated program of (9) Bermudagrass forms a thatchy turf, and this is always a possibility in the Mid-Atlantic though to date thatch formation has not been the severe problem it has been further South. (10) Fine Bermudagrass strains for fairways are reportedly hard on the wrists of some golfers. (11) Berraudgrasss must be cut close frequently for best performance. When it is cut close more winter weeds encroach though not severe/ they are pesky. (12) The fire hazard question always comes up and is a more psychological rather than a real disadvantage. V/e have not found it to be a problem in this area. (13) Bermudagrass will not stand wet feet. (14) Bermudagrass will not tolerate conditions of shade. (15) YJinterlri.ll of even the hardiest strains will always be a question in the minds of many since the 1963 season was such a tough one on Bermudagrass. Strong Points (1) Bermudagrass provides excellent turf for golf during the summer and most of the golfing season. (2) Bermudagrass competes favorably and crowds-out crabgrass and other serious summer weeds. (3) Bermudagrass takes traffic better than cool-season turf during the summer months. A stronger factor with the increasing use of electric, gas and hand carts. (4) Bermudagrass vail persist on banks, mounds, on steep slopes v/here other grasses normally would not do well. (5) Bermudagrass will provide better cover on small tees than cool-season grass (6) Bermudagrass can be mowed without injury as close as terrain permits. (7) Bermudagrass will grow under a variety of soil conditions...in sand, clay or silt...though it will spread fastest in sand. (8) Once established a good yearly increase can be expected under normal conditions. (9) Bermudagrass is highly resistant to herbicides...and so can be sprayed when noxious weeds are present without fear of weakening the Bermuda. (10) Once a turf is established, Bermudagrass does not require irrigation in the Fid-Atlantic area. It is highly drought tolerant. (11) Bermudagrass is seldom troubled by disease in the Mid-) Bermudagrasses - more winter hardiness. f) Evaluation of blue, bent, zoysia, fescue and bermudagrasses. 2. Management studies: a) Nitrogen fertility - rate and time of application. b) Evaluation of foreign seed lots. c) Bluegrass variety and height of cutting studies. d) Shade tolerance of bent and red fescue. e) Management of tall fescue. f) Phosphorus studies. g) Calcine clay as a soil amendment. 3. Fungicide trials: a) Use of several fungicides vath and without latex for disease control. b) Use of latex and fungicides to control bentgrass wilt. 4. Weed control: a) Cratgrass preemergence studies. b) Toxicity of preemergence herbicides to grass seedlings. c) Control of other weeds - dicamba (Bonvel D). Perhaps, I can best illustrate the work we are doing with the use of the following slides. (Slides) GOLF COURSE MAINTENANCE AND TRAFFIC PROBLEMS Lee C. Dieter Washingtonian Golf and Country Club, Arlington, Va. To give a fairly accurate picture of how the golf boom of the 60fs has affected the golf activity in the Washington area, I conducted a survey of 19 of the private ' clubs in the metropolitan area. The clubs concerned are all strictly private. The number of private clubs has increased from approximately twenty 10 years ago to approximately 35 at the present time. These figures include 9 and 18 hole additions to present facilities. The average club in this area reports an increase in play of 10% to 20% in the past 5 years. This is the average. The figures show increases of as much as 50%. What does this represent in terms of actual rounds of golf, and how do these figures compare with the rest of the country? In the October issue of Golfdom the following figures were reported. They are on private clubs throughout the nation. Compare these to the figures from my survey. Mid-Atlantic 5 years ago 29,090, Mid-Atlantic today 33,766; New England and the East 21,200; Midwest 23,850; South and Southwest 29,622; West 23,900. New golf carts have entered into the turf picture. How do they enter into the traffic picture? Actually they do little to speed up play unless, of course, everyone is required to take a cart. Play still moves around the course little faster than the slowest foursome. On the 19 courses included in the survey there are 293 > golf carts, an average of 15.5 per course. They account for an average of 4,328 rounds of golf. The number of golf courses that have zero carts is 2; the number that have 1 to 10 is four. Four clubs have 11 to 15 golf carts. Six have 16 to 20, two have 20 to 30 and one has over 30. On these courses cart damage is becoming an increasing problem. All courses that have carts realize that there are places Y/here they must have paths. Those that donH already have cart paths have plans for them in the near future. Cart facilities, buildings, paths, etc. are needed at the beginning. With the carts comes the need for increased maintenance, sodding, seeding aerification, etc. In considering the large capital outlays for paths and housing facilities, most clubs in this area have, in setting up their cart program, included an amount set aside from the golf cart income to finance the increased operating costs. These amounts range from $100.00 per cart per year or about 10%, to 25$ of the gross cart income. The trend in the survey seemed to be toward professionally owned carts with the club getting 10% of the gross to be applied toward the increased maintenance and the cost of paths ana cart facilities. Several years before I started at the club, a major construction program was undertaken to rid the course of some of its bottlenecks. The program served its purpose and got rid of several areas that helped Washington Golf & Country Club earn its nickname of the ngoat path golf course." With the planned introduction of golf carts three years ago, we realized that before we could even have carts several bridges and paths would have to be built. That certain hills and creeks would be impassable unless corrective measures were taken. The first six paths were built and carts were introduced; we knew more paths would be needed, but we decided to construct them as traffic made the wear evident. In the past two years 12 more paths have been added. We realized that our poa annua fairways were not ideally suited for foot traffic in our area, and that our thinning turf would suffer even more with the increased traffic of golf carts. We decided to go into a program of establishment of highbred Bermuda grass fairways. Nurseries of 328 and U3 Bermuda were established. We bought a machine and adapted it to plant the stolons. The first year, 1961, over 1/3 of the fairway area was sprigged. We planted half the fairways to U3 and half to 328. The early summer of 1962 raised our enthusiasm, the Bermuda was coming in wonderfully, responding to frequent applications of ammonium nitrate. In fact, each strip across the fairway was one solid unbroken line from 4 to 8 inches wide by mid-summer. We went forward with enthusiasm on our sprigging program in 1962, introducing the Bermuda to another 30% of our fairway area. By late summer of 62 over 2/3 of our fairways were planted to Bermuda, primarily 328. Then came the winter of 62-63 with its weeks of sub-freezing temperatures. Came the spring and we all waited for the first glimpse of growth. Several of the native strains on the course greened up slightly, but where was the 328 and U3? It was the first of July before the hi;'hbr£d strains started to show much growth. Cur fears were confirmed, the material planted the previous summer was virtually wiped out while the areas that had two growing seasons did not fare so badly, We were discouraged by this severe desiccation but were not ready, by any means, to give up on our program. The nursery has been established with selections of native Bermuda grasses from our course, several outstanding Kansas selections, and our oxm area!s Burning Tree Bermuda. To help diminish the effects of the increased traffic on our course we have step, ped up our maintenance program considerably. We have increased our fertilization rates. The mechanical soil conditioning of our turf areas has been increased. All greens, tees, aprons and fairways receive at least two aerifications during the growing season and as many as 6 or 7 on some greens and concentrated traffic areas. We prefer the cultivating action of the spoon type aerifier to the action of the puncher type. At Washington Golf we have the narrowest fairways and the smallest greens and tees of anyone in the metropolitan area. Yet, in the past five years, we have experienced an increase in rounds of golf of almost 20%. The figures seem to be leveling off at about 36,000 rounds. The cart rounds have increased at the rate of lj% per year since their introduction three years ago. Our paths and bridges have helped to route this increased traffic and have taken some of the burden off our areas of concentrated traffic. We found, however, that it was necessary to go even further in traffic directions. A non-alkaline dry marking material is used to mark all aprons and other areas where cart traffic is not allowed We have found this very effective in controlling traffic. We try to keep golfers, and especially the golf carts off the course when conditions are exceptionally wet. We also try to be careful with our equipment traffic. In areas where our equipment can use the paths as well as the golf carts, they have been made 9 feet wide to accommodate them. Operations are combined as much as possible to reduce vehicle traffic. The size of the load is regulated to soil moisture conditions to eliminate the compaction and tracks as much as possible. I would like to say in closing, gentlemen, that we can only take advantage of the tools and knowledge presently available to us to help ease the effects of this increased traffic problem. There is little we can do to stop it. The number and the interest of these golfers shows no limits. CONSIDERATIONS IN THE LANDSCAPING OF GOLF COURSES Extension Carl N, Johnson Landscape Specialist - University of Maryland The importance of golf courses, both private and public, for recreational purposes is taken for granted. We can hope that in the near and continuous future, more and more land will be set aside for this purpose, as a balance against ever-encroaching housing developments. Aside from their recreational importance, golf courses are important as open land masses which afford man a relief from the monotony of traffic arteries and uninspiring rows of houses in typical suburbia. Studying the landscaping of golf courses from this standpoint then, it would seem imperative that the landscape would have to be as natural as possible, as park-like as possible. This would preclude such "unnatural" forms as severely clipped or sheared hedges, upright evergreens or any forms that might be labeled "stylized". Planting distances should be maintained that will allow specimen material to grow to mature size without crowding and without the necessity of future pruning. Many things in Nature please us because of their inherent characteristics. We may be pleased by color, especially the contrast and blending of many shades of green. We may also be pleased by contrasts in texture, by shapes and masses. In adapting these characteristics for landscape use, we may group them into simple categories, analyzing their qualities and how we may use them effectively. The following paragraphs will consider eight categories that we are most concerned with. lawn Areas We are concerned here, not so much with the condition of greens, tees and fairways but of the lawn areas immediately adjacent to the club house. It is sometimes difficult to maintain this area unless adequate walks and paths are provided to dir* ect foot and cart traffic. Walks should be wide enough to accommodate two people walking abreast, either carrying bags or using a cart. If possible, all walks should be hard-topped. Generous areas of paving may also be desirable at places where people tend to congregate. Tree Masses Tree masses are used, of course, to enclose and to divide fairv/ays. Upright branching habits are preferable to horizontal, low branching species. Natural grouping is important since straight-line plantings would appear artificial. Some openness is also important to allow for filtered sunlight. The effect of a "glade" should be attempted, rather than a dense forest. Shrub Masses These would be used mainly around the club house to provide colorful bloom in spring and also for fall coloring. Hardy species are preferable, especially in exposed locations and those species should be chosen that will require the least amount of maintenance. Evergreen Masses Especially valuable for color in early Spring and late Fall -tfhen most deciduous trees are without leaves. Pine species are probably more adaptc t>le for golf course use than Spruce or Fir, since lower branches can be trimmed up without adverse effect on the shape of the tree. Upright Types Strictly pyramidal types of evergreens are useful as accents, either singly or in informal groupings. They may be used as boundary plantings or to crown a hilltop and as a backstop for a green. They also add variety to the landscape since they contrast to the more rounded forms of other plant materials. Since, however, they are highly individulastic in character, they should be used sparingly. Cur native Cedar is an excellent example of the pyramidal form. Weeping Types This is a form Y/hich is pleasing to the eye because of the graceful cascading of branches. Again it is useful as a contrast to upright branching forms of most of our deciduous trees. And again, since it is as highly individualistic in character as the upright type, it should be used sparingly, and only where it can be used most effectively. The Weeping Willow and the Weeping Birch are the most common examples* Color Color is most obvious in Spring when most of our flowering trees come into bloom, but color can be worked into the landscape at other seasons as well. In very early Spring, the light green of the Willow and the red catkins of the Swamp Maple give the first promise of color. Red, orange, yellow and bronze are predominant in the Fall. The brilliance of these, used in masses especially mixed with or set against evergreens, can create a spectacular effect. Features The introduction of landscape features, especially around the club house area, can create special interest. These might consist of earth mounds in very flat areas, paved areas on which flower planters can be spaced, unusual plant material, outdoor eating facilities, water (other than that used for hazards), or areas of ground covers to relieve the monotony of grass. Conclusion: Though superintendents of private golf courses, you may also consider yourselves superintendents of public assets, a point of considerable importance for the present and especially for the future. * * * * * * * * * * HOW TO BUY SEED Joseph L. Newcomer Department of Agronomy, University of Maryland The quality of grass seed is extremely variable. Today1s golf course superintendent must be aware of these variations in quality and must know how to buy the best possible turf grass seed. He must demand that extra high quality seed at almost any cost since the cost of seed is one of the smallest items in his overall budget. I am passing around two sets of samples of Kentucky Bluegrass. One is marked A and the second B. Take a look at these samples. Decide which one you would buy and pass them on. Seed offered for sale in dryland or in any of the Mid-Atlantic States comes under the regulation of the State and Federal Seed Laws. Neither can be any better than the state enforcement Agency. Seed moving Yd^fc/tfie State comes under the jurisdiction of the State Seed Law, whereas seed moving in interstate is covered by the Federal seed law. However, the state officials locate lots of seed in violation of the Federal Seed Act. The important item concerned is the labeling. What is required by most states and the Federal Seed Lav; in the labeling? Let us look at this economy size tag. First we have the kind of crop and the variety names.- Merion Kentucky bluegrass and Pennlawn Red Fescue. Second, we must have somewhere on the label a lot dumber to identify the seed, Third, we must have an analysis which shows: Pure Seed Other Crop Seed Inert Matter Weed Seed Origin if known Germination - 9 months for most state laws 5 months for the Federal seed law. Name and number of noxious weed per ounce in the case of most grass and legume seed but per pound in some grain. To you as golf course superintendents some crop seed may be as objectionable as noxious weed. Take annual bluegrass timothy, or orchardgrass in Kentucky Bluegrass. Don?t all of you want some of this on your course? One other item on the tags is the tagger. Most people will go to the seed store or you might even call them on the phone and tell them to deliver so many pounds of Bluegrass seed. You are relying on the reputation of your supplier,, Let me show you the analysis tags found less than a year ago on seed being handled by a reputable seed dealer in Maryland. Show two tags, (note origin and germination. Also crop and inert and weed in Poa Trivialia). This seed was accurately labeled and as far as either seed law was concerned they could not legally touch it. You as a buyer were responsible to read the label and decide whether this is what you wanted. Here is my first point:— READ THE IABEL. To help you avoid a situation wherein you would order seed and have such seed as the above delivered you should buy seed on specification. These need not be complicated like Government Contracts, but in general they should spell out what you desire. Let's take an example. If you want 1000 lbs. of Kentucky Bluegrass specify 1000 lbs. of Kentucky Bluegrass and not 10 bags which you hope will have 100 lis. each. Minimum Maximum Maximum Minimum pure seed other crop seed weed seed Germination No Noxious Weed Free of Poa Annua, Orchardgrass, Chickweed, etc. U.S.A. Origin This is the second point I would like to make with you. Buy your seed on specification. You write these out or at least have them definitely in mind if you want to buy fertilizer, truck or a tractor. YJhy not do it with your seed for these should outlast any of the above items and your business is really dependent upon the grass. Personally, I would like to see you buying seed on the pure line seed basis. Let us look at the analysis of seed tested for a few crops in 1962-63. Kentucky Bluegrass Merion Ky. Bluegrass Red Fescue Pure Seed 98.68 - 73.12 97.71 - 84.25 99.90 - 94.54 Cron Inert Weed 7.08 - 0.0 26.88 - 1.10 2.21 4.37 - 0.0 11.08 - 1.56 .87 1.52 - 0.0 5.29 - 0.00 1.73 Germination 98.GO - 61.00 86.00 - 59.00 98.00 - 59.00 Let us loolc at a fey examples of the Kentucky Bluegrass. Now would you rather buy the 98.68 Pure Seed with germination of 98% or the 73.12 Pure seed with 61% germination? 98.68 73.12 '0 78944 88812 96.7064 (cost equals .537^ per lb. 7312 43872 44.6032 (cost equals $1.03 per lb. Next do you realize a testing facility is available to test seeds for you? The State Seed Laboratory at College Park is happy to test any seed for you. It is a good practice to draw a small sample of the seed when it arrives and submit it to the Seed Laboratory for purity analysis, germination and noxious weed examination. This is a safeguard. You test your soil to tell how much fertilizer you should add. The Seed Laboratory officials are happy to aid in this quality control program. You may want to pay for the seed on the basis of such a test. Spell this out in the purchase order. Lets look at a few reports on grass seed tested in 1963 at the State Laboratory. Some of you will be using vegetative material for planting the greens or even the fairways and tees. Here I wish to advise you to buy certified sprigs when possible and to buy from a reputable supplier. Through certified seed you are assured of getting seed stocks true to variety and usually of superior quality. * * * * * * * * OUR PUBLIC RELATIONS Dr. Edward W. Aiton, Dir. Extension Service, University of Maryland Because my approach to the subject of f,public relations11 is a little unorthodox, permit me to give a definition of public relations as I believe we should look at them. Good public relations is "having a good program (a good golf course, a good annual meeting, a good church service, a good automobile or a good anything else) and getting credit for it." This concept rejects such notions as "how to win friends and influence people" (whether or not they want to be won and influenced.) It denies that obsolescence of one*d-.-product is a worthy objective of an engineering design or a merchandising plane It even resists the use of gimmicks or hidden pursuaders, exploitative tactics and taking advantage of customers for personal gain. In my opinion, such manipulation of human dignity is neither desirable nor productive in the long run. I believe with President Lincoln that "you can fool some of the people some of the time, and you car fool all of the people some of the time, but you cannot fool all of the people all of the time." Taking the two parts of this definition—having a good program and getting credit for it—let*s look at your first responsibility. For a golf course superintendent, having a good program means a good golf course; it means creating and maintaining that golf course from the viewpoint of customer or your clientele, not necessarily from the way you or I would approach the subject. Your customer will be happy if your golf course provides him with open space, beautiful surroundings, a course that is challenging and one which has all of the earmarks of good craftsmanship, good design and architectural acumen. He will enjoy a course where his good talents will be rewarded with a good score; and if he doesn!t have a good talent, he may still enjoy the atmosphere, the surroundings and the original purpose of golf. Even in such a setting he may not become a successful golfer, but he can be a satisfied customer and a happy American. Your conference program this week is jewel-studied with suggestions for having a good golf course. It is obvious that you men are serious about your business. You wish to do a professional and a scientific job of landscape gardening. The list of topics on your program is mute testimony of this, so I shall not belabor that aspect of your task in this talk. What about the second aspect of the subject? How do you get credit for a good golf course? Well first of all, your customers will be appreciative, your pro will be appreciative, your Board of Directors will be appreciative and your staff will be appreciative of the opportunity of sharing with you the satisfaction of belonging to a:good association. Everybody wants to be proud of his own outfit! This, in itself, is perhaps credit enough, but there is more. You can encourage and stimulate an appreciation of your good golf course v/ith several little devices. What are your customers doing while they are waiting to tee off, or to let that rain shower pass over? Do you provide them with a little fact sheet—a little bulletin of some kind v/hich gives them more information about the marvels of your beauti. ful course? Recently I picked up a copy of "Table Talk" the chatter-box type of news letter v/hich is put out by the Hot Shoppes1 organization. It is chock-full of tidbit* of human interest value to their customers. Another example of this is the "C# & P. Call." It is a small booklet v/hich describes our telephone system, its services to the public, some of their problems of operation; but most of all, it tells the story about how the telephone is serving its customers. You have marvelous opportunities for a little publication like nTee Talk". Can't you just visualize a paragraph or two on each of the following topics: "\7hat You Don!t See on a Golf Course! (besides girls in shorts) "\7hat!s Holding You Up? (miracles of soil biology and structure) "Rough Talk" (jokes) "Bill and Coo" (birds you may see at ) ^About Our Par 78 " or "Is #1 Trap Too Deep?" Give your patrons some knowledge or thunder and they will spread the good word about your business faster than you could ever get them to read it in the sport pages. And remember, Durante was right—"Everybody v/ants to get into the act"— even your act. Finally, if you would have your efforts appreciated, you must first appreciate your own staff, your own boss, your own customers and see their side of whatever picture you're trying to sell. "Love thy neighbor as thyself" is more than a good scripture lesson for Sunday mornings. It applies in the hard, cold world of economics too. And remember that Bobby Burns said, "see yourself as others see you. Get close to your customers and your bosses by finding out their interests and catering to these* Public relations is human relations, and good inter-personal human relations depend more on you than they do on the other guy. * * * * * * * * THE CLUB MANAGER AND THE GOLF COURSE SUPERINTENDENT THEIR RELATIONSHIP TO EACH OTHER Jaojues Aimi, Manager \7oodmont Country Club, Rockville, Md. Last October at the Golf Course Superintendents1 meeting at Y/oodmont Country Club, your distinguished President, Mr. James Thomas, asked me if I would like to speak to your organization,, Boldly, I said, 1Tes, I will be very happy and honored to do so," but deep in my heart I was scared, V/hat could I talk about? However, Mr. Thomas assured me there is much that can be said regarding good relationship between Golf Course Superintendents and Club Managers, and he is certainly right in more ways than one. A club manager is constantly in the eyes of the members and is subject to most of the complaints. These complaints may not have been made to anyone else and unless the manager does something about them, they remain just complaints. For instance, last summer we had a bad time for fairways. Many members came to my office and said, "Mr. Aimi, when are we going to do something about our fairv/ays? Look at other clubs in this area. Their fairways are in much better shape and yet we spend so very much money to improve ours." It was the old story....the grass always looking greener behind the other fellow *s fence. I went to our very capable Golf Course Superintendent, Bob Shields, who is your well-known Vice President, and Bob graciously took me around ,the Y/oodmont Golf Course....and explained the problem. Bob said, "Mr. Aimi, all that you see on these fairways is alive but it takes time to grow. With every step we take we are walking on something that is living and breathing. You can help Nature, but you cannot speed it up as much as you want. Growing takes time." From then on when a member complained about the fairways I could give him a reasonable and satisfactory answer, thanks to Bob!s explanation, and the complaint was not repeated. Every manager owes it to the Golf Course Superintendent and to the members to try to understand reasons and give the right answers....and the golf Cours Superintendent owes it to the manager to anticipate complaints and explain the causes Being a jump ahead makes for a more pleasant relationship for all concerned. A Golf Course Superintendent in any Country Club holds a very important position . It is the duty of the Club Ifenager to uphold that importance to the members. The manager should be familiar with any real problems on the golf course and take the time to consult with the Golf Course Superintendent and get the facts. It never hurts to ask questions for in this day and age there is no such thing as Superman. Nobody has all the answers and to get even a few it takes consideration and understanding. I repeat, to always think of the other person and his problems...to try to understand them and help him understand yours. It makes for a far better relationship between all departments. I make it my business to see that I know all the names of persons working on the greens as well as something about their families. When I talk with the workers, it pleases them to think I have taken the extra interest and add the personal touch. V.re all like to feel that someone cares and speaks with kindness and understanding. It is amazing what far-reaching results this can have. When talking to a member of the 1/aintenance Crew, it doesnU hurt to ask, especially on a very cold day, "Are you comfortable in your home? Is there anything I can do? Are your children warm? In doing such a simple thing as that it helps to make the work of the Golf Course Superintendent easier, for their is a greater loyalty established between head and crew. Every club manager should have lunch occasionally with the Superintendent and keep up-to-date with the progress being made on the golf course...for after all, who can be a better spokesman for him than the manager. There is so much to be said in every direction, now that I ! m started, I could go on for hours...but I wonTt. Each December at V/oodmont Country Club we have a Christmas party for the staff.., to honor them and their v/ives or husbands, We have a lovely buffet and an open bar. Every employee of the Club is invited and I act as host. The Club President and the various chairmen attend...the President talks and thanks everyone for his part in mak ing the club operation successful. For some of the employees this is the one and only time in the year that they come inside the club house and it means a lot to them. I*d like to tell you of one thing that happened at one of our Christmas parties. I was at the front door to greet the maintenance crew members and their wives. One lady, the wife of one of the key employees on the greens, said to me, "Mr. Aimi, this is wonderful! My husband has worked at this club for 12 years and this is the first time I have ever been in the clubhouse." Gentlemen, I felt about THIS highe l I looked at myself in the mirror and couldn t even see myself. This mere VISIT to the clubhouse meant so much to this lady!.*.and yet, in twelve years no one had been considerate enough to even think of it. This proves that we can all make mistakes... and that goodv/ill can be created through what might seem to some - very little things Now let*s take a look in another direction. One very big phase of any Golf Course Superintendents work is to create beauty when landscaping the Golf Course... the Club entrancec,.the grounds around the clubhouse. Whether anyone realizes it or not, beauty of surroundings adds much to anyone's personal happiness. It is the constant job of both the Manager and the Golf Course Superintendent to do everything possible toward that end. After all, the motto of every club should be one to please the members and make them happy. Every Golf Course Superintendent is an artist in his own way and to create beauty is his privilege. - 30 It is so extremely important...and so many, many times completely forgotten,.. that everyone connected with a club should at all times FEEL AND KNOW that the interest of the club as a WHOLE SHOULD COME FIRST. You remember the wonderful words of our late beloved Resident, John F. Kennedy,. .ASK NOT WHAT YOUR COUNTRY CAN DO FCR YOU BUT WHAT YOU CAN DO FOR YOUR COUNTRY. The same idea applies to all phases cf club life. It is not what your club can do for you, but what you can do for your club. A Golf Course Superintendent is like a king in his own department and if he is a wise king, he thinks in terms of the welfare of his men...and also, if he can instill in his men by words and example that the CLUB COMES FIRST, I guarantee you, my friends, he can hold his head very high and be assured of success; Between the Golf Course Superintendent and the Club Manager there must be mutual respect. Sometimes a Golf Course Superintendent has held his position for many years when a new club manager arrived...or it might be the other way around. Regardless of any difference in age or time of service, in this world every man has something to give to every other man. Everyone can learn something from everyone else. Mutual respect goes a long way toward harmony and success. Remember what Will Rogers used to say - !,I never met a man I didn't like". If we had Will1s philosophy, maybe all of our jobs would be easier. No club manager worth his salt ever wants to take any authority away from a Golf Course Superintendent, or interfere with any policy established, providing that some authority is wisely used and the policy in operation benefits the club as a whole. We must keep in mind that we are living in an age of speed and what might have been good last year, today may be completely out of date. We all have to be on our toes constantly, whether v/e like it or not. I am European born. I have worked in France, Italy, Spain, Belgium, England, South America„..and I have observed that no matter where in this world one works, the person v/ho succeeds thinks in terms of the entire organization and not in just a particular department. The person who is not willing to help wherever and whenever possible.,or has the attitude, "I was not hired to do this or that....or, n Who cares? It!s not skin off of my back"....never goes to the top of the ladder. The relationship between the Club Manager and the Golf Course Superintendent...,, as well as the relationship between the Golf Course Superintendent and the maintenance crew, should at all times be one of fairness and justice with the final goal.... the happiness of the members v/hich means the success of the club... .always in mind. And believe me, a sense of human helps. How many times you must have seen a grin or a friendly pat on the back...or a joke...or a kidding remark break the worst tension/ If I v/ere a doctor, I would recommend a sense of humor as the best cure for all ills. This crazy world slowly but surely is beginning to realize that v/e all need each other and that v/e MUST work together. I leave you with one thought.... INTEGRITY IN OUR EVERY DAY WORK....INTEGRITY IN OUR EVERY DAY RELATIONSHIP WITH OUR FELLOW MAN....it is the greatest asset any man can have....now or ever. Thank you very much for the privilege of speaking with you.