MUNSON MEDICAL CENTER September 3, 2004 Dear Member of the Munson Medical Center Family, to thank you in advance for yot we begin bide roast oa wl result in the spar gofanew ER ih carly 2 aut “Bui in a ior, accommodate 20,000 patient visits a year, but now serve: On the opposite site of this letter is a map that shows how hospital traffic will be rerouted during construction. Our goal is to minimize confusion caused by the construction. Please familiarize yourself with the changes and offer assistance to any Petlenfs and visitors who may appear to have trouble reaching their destination. One of our core values is Patients. | know you will continue to go the extra mile to put them first. Naturally, a project of this size requires changes in our environment. As planned, this project will take more than two years to complete. Teamwork between employees nd departments will be integral to the success of this project. I'm consis ak yo work together to continue to deliver the high quality patient care that has national recognition. We will provide construction updates on a regular basis. Should you have questions, comments or concerns, please contact your manager who will then direct you to the appropriate person or department. Jam proud to be part of this team that consistently puts our patients first. Sincerely, a. Ed Ness President and CEO Ceres MAP A September to Early November 2004 EB D 049 Map Key: MAP B 3 Early November 2004 to 2007 EQ oye