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Subject: Crisis management
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Apologizing
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Basketball players
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Business communication
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Communication in organizations
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Consumers--Attitudes
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Corporate image
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A model in crisis communications management
González-Herrero, Alfonso
Text (1994)
Part of
Electronic Theses & Dissertations
Evaluating the crisis response strategies of a university basketball program : how do reactions differ based on apologies, crisis severity, and team identification
Isaacson, Thomas E.
Text (2012)
Part of
Electronic Theses & Dissertations
Managing the salesforce through product-harm crises
Cockrell, Seth
Text (2016)
Part of
Electronic Theses & Dissertations
What's in an apology? : virality and source effects on evaluations of crisis response strategies via Facebook
Yuan, Shupei
Text (2013)
Part of
Electronic Theses & Dissertations
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