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Collection: Electronic Theses & Dissertations
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Degree Level: Doctoral
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Subject: Consumer satisfaction
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Subject: Teleshopping
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Material Type
Theses
2
Language
English
2
Copyright Status
In Copyright
2
Subject
Consumer behavior
1
Customer relations
1
Customer services
1
Electronic commerce
1
Returning goods
1
Stores, Retail
1
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Multichannel service offerings : determinants and consequences of fulfillment and returns experiences
Jones, Angela L.
Text (2017)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
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