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Committee Member: Scott, Brent A.
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Program of Study: *
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Subject: Management--Research
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Collection
Electronic Theses & Dissertations
2
Material Type
Theses
2
Language
English
2
Copyright Status
In Copyright
2
Subject
Customer services
1
Customer services--Evaluation
1
Customer services--Psychological aspects
1
Customer services--Quality control
1
Decision making--Research
1
Identity (Psychology)
1
Research
1
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I would have done it differently : the effects of perspective taking and past experience in managerial contexts
Lennard, Anna Connors
Text (2018)
Part of
Electronic Theses & Dissertations
A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
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