MSU Libraries
Digital Repository
Home
About
Collections
Selected facets
Copyright Status: In Copyright
×
Program of Study: *
×
Subject: Customer services
×
Collection
Electronic Theses & Dissertations
3
Material Type
Theses
3
Language
English
3
Subject
Consumer satisfaction
1
Consumers--Research
1
Customer loyalty
1
Customer relations
1
Customer services--Evaluation
1
Customer services--Psychological aspects
1
Customer services--Quality control
1
Electronic commerce
1
Management--Research
1
Relationship marketing
1
Teleshopping
1
Search results
Showing 1 to 3 of 3 results
Results per page
20
50
100
Sort by
Most Relevant
Title (A-Z)
Title (Z-A)
Date (Newest)
Date (Oldest)
Most Recent
Least Relevant
Customer-firm relationships : working two sides of the story
Randhawa, Praneet
Text (2014)
Part of
Electronic Theses & Dissertations
A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
First
1
(current)
Last