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Date: 2010
×
Subject: Consumer satisfaction
×
Collection
Electronic Theses & Dissertations
2
Material Type
Theses
2
Language
English
2
Copyright Status
In Copyright
2
Subject
Customer loyalty
1
Customer relations
2
Customer services--Management
1
Customer services--Quality control
1
Hospitality industry
1
Tourism
1
Tourism--Government policy
1
Tourism--Government policy--U.S. states
1
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The importance of customer satisfaction and delight on loyalty in the tourism and hospitality industry
Kim, Mi-ran
Text (2010)
Part of
Electronic Theses & Dissertations
Service agility : a crucial component of service strategy
Miller, Joseph C.
Text (2010)
Part of
Electronic Theses & Dissertations
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