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Material Type: Theses
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Program of Study: Strategic Management
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Subject: Customer services--Quality control
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Electronic Theses & Dissertations
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English
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In Copyright
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Customer services
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Customer services--Evaluation
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Customer services--Psychological aspects
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A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
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Electronic Theses & Dissertations
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