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Committee Member: Hult, Tomas M.
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Electronic Theses & Dissertations
4
Material Type
Theses
4
Language
English
4
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In Copyright
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Brand loyalty
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Branding (Marketing)
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Consumer behavior
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Consumer complaints
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Customer relations
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Customer services
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Customer services--Evaluation
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Customer services--Psychological aspects
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Customer services--Quality control
1
Electronic commerce
1
Management--Research
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Marketing
1
Product design
1
Returning goods
1
Sales personnel--Training of
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Social networks
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Customer relationships : antecedents and performance implications
Wang, Feng (College teacher in marketing)
Text (2018)
Part of
Electronic Theses & Dissertations
The impact of social networks on sales training transfer and performance
Runnalls, Blake A.
Text (2017)
Part of
Electronic Theses & Dissertations
Enhancing e-commerce performance : product return and online customer review perspectives
Zhang, Yufei
Text (2018)
Part of
Electronic Theses & Dissertations
A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
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