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  • Thesis Advisor: Voorhees, Clay M.
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  • Electronic Theses & Dissertations
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  • Customer relationships : antecedents and performance implications

    Wang, Feng (College teacher in marketing)
    Text (2018)
    Part of Electronic Theses & Dissertations
    In Copyright
  • Customer-firm relationships : working two sides of the story

    Randhawa, Praneet
    Text (2014)
    Part of Electronic Theses & Dissertations
    In Copyright
  • A few feet to failure : two essays on enhancing the service experience through customer contact employee performance

    White, Ryan C.
    Text (2011)
    Part of Electronic Theses & Dissertations
    In Copyright
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