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ndltd.name_ss: Ph.D.
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Program of Study: *
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Subject: Consumer satisfaction
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Subject: Teleshopping
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Electronic Theses & Dissertations
2
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Theses
2
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English
2
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In Copyright
2
Subject
Consumer behavior
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Customer relations
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Customer services
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Electronic commerce
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Returning goods
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Stores, Retail
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Multichannel service offerings : determinants and consequences of fulfillment and returns experiences
Jones, Angela L.
Text (2017)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
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Electronic Theses & Dissertations
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