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Electronic Theses & Dissertations
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Enhancing e-commerce performance : product return and online customer review perspectives
Zhang, Yufei
Text (2018)
Part of
Electronic Theses & Dissertations
Consumer attitudes toward the prevention and resolution of consumer complaints
Nagy, Marilyn Pogue, 1935-
Text (1976)
Part of
Electronic Theses & Dissertations
An investigation of wholesale buyer reaction to manufacturer customer service failures in the grocery channel
Bennion, Marcus Lyndsay
Text (1980)
Part of
Electronic Theses & Dissertations
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