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Subject: Consumer satisfaction
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Electronic Theses & Dissertations
15
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Theses
15
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English
15
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15
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Policy Review
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The importance of customer satisfaction and delight on loyalty in the tourism and hospitality industry
Kim, Mi-ran
Text (2010)
Part of
Electronic Theses & Dissertations
Multichannel service offerings : determinants and consequences of fulfillment and returns experiences
Jones, Angela L.
Text (2017)
Part of
Electronic Theses & Dissertations
Analysis of consumer satisfaction with projects with industry programs
Saroki, Frances J. (Frances Jamil)
Text (2002)
Part of
Electronic Theses & Dissertations
Service agility : a crucial component of service strategy
Miller, Joseph C.
Text (2010)
Part of
Electronic Theses & Dissertations
1994 quality assurance survey for the Rapid City, South Dakota Police Department
Woythal, Jay Mathew
Text (1995)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
The multifaceted interplay between firms and the financial community : a marketing perspective
Sardashti, Hanieh
Text (2018)
Part of
Electronic Theses & Dissertations
Parallel processing of satisfaction formation : an empirical analysis of competitive alternatives
Mackoy, Robert D.
Text (1994)
Part of
Electronic Theses & Dissertations
Customer's use of electronic commerce in stock trading and effects on relationship outcomes
Kim, Seongcheol
Text (2000)
Part of
Electronic Theses & Dissertations
Variations in consumer postpurchase responses : the effects of satisfaction level and complaining behavior
Halstead, Diane Marie
Text (1990)
Part of
Electronic Theses & Dissertations
Dimensions of customer satisfaction in the homebuilding industry
Kerber, John A. (John Andreas)
Text (2000)
Part of
Electronic Theses & Dissertations
Effects of perceived service climate and service role ambiguity on frontline employees' service orientation in foodservice establishments
Cha, JaeMin
Text (2005)
Part of
Electronic Theses & Dissertations
Gratification niches of monthly print magazines and the World Wide Web
Randle, Quint B.
Text (2001)
Part of
Electronic Theses & Dissertations
Michigan agricultural issues
Dado, Gwen Betzold
Text (1992)
Part of
Electronic Theses & Dissertations
Expectations and consumer satisfaction : sources and interactions
Thach, Sharon Vondra
Text (1986)
Part of
Electronic Theses & Dissertations
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