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Electronic Theses & Dissertations
9
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Theses
9
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English
9
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In Copyright
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Consumer behavior
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Consumer satisfaction
5
Consumers--Attitudes
1
Corporations--Investor relations
1
Customer loyalty
1
Customer services
3
Customer services--Management
1
Customer services--Quality control
1
Electronic commerce
1
Emotions--Social aspects
1
Employees--Attitudes
2
Food industry and trade
1
Food service employees
1
Hospitality industry
1
Industrial procurement
1
Interpersonal relations
1
Korea (South)--Seoul
1
Marketing
1
Negotiation in business
1
Nonverbal communication in the workplace
1
Organizational behavior
1
Psychology, Industrial
1
Social responsibility of business
1
Stockholders--Attitudes
1
Strategic alliances (Business)
1
Teleshopping
1
Tourism
1
Tourism--Government policy
1
Tourism--Government policy--U.S. states
1
Women consumers--Attitudes
1
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Policy Review
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The importance of customer satisfaction and delight on loyalty in the tourism and hospitality industry
Kim, Mi-ran
Text (2010)
Part of
Electronic Theses & Dissertations
Turning corporate social responsibility into opportunity : a study of stakeholder orientation and marketing
Gonzalez-Padron, Tracy L.
Text (2007)
Part of
Electronic Theses & Dissertations
Service agility : a crucial component of service strategy
Miller, Joseph C.
Text (2010)
Part of
Electronic Theses & Dissertations
The efficacy of consumer-employee and consumer-retailer relationships in predicting store loyalty among Korean consumers
Choo, Ho Jung
Text (2003)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
Variations in consumer postpurchase responses : the effects of satisfaction level and complaining behavior
Halstead, Diane Marie
Text (1990)
Part of
Electronic Theses & Dissertations
The impact of negotiation strategy on customer-supplier relationships
Atkin, Thomas S.
Text (2001)
Part of
Electronic Theses & Dissertations
Effects of perceived service climate and service role ambiguity on frontline employees' service orientation in foodservice establishments
Cha, JaeMin
Text (2005)
Part of
Electronic Theses & Dissertations
I won't do what you tell me : an exploration of organizational emotional display rule sources
Awasty, Nikhil
Text (2022)
Part of
Electronic Theses & Dissertations
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