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Electronic Theses & Dissertations
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Theses
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Brand loyalty
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Turning corporate social responsibility into opportunity : a study of stakeholder orientation and marketing
Gonzalez-Padron, Tracy L.
Text (2007)
Part of
Electronic Theses & Dissertations
Service agility : a crucial component of service strategy
Miller, Joseph C.
Text (2010)
Part of
Electronic Theses & Dissertations
Customer relationships : antecedents and performance implications
Wang, Feng (College teacher in marketing)
Text (2018)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
Effects of perceived service climate and service role ambiguity on frontline employees' service orientation in foodservice establishments
Cha, JaeMin
Text (2005)
Part of
Electronic Theses & Dissertations
The impact of negotiation strategy on customer-supplier relationships
Atkin, Thomas S.
Text (2001)
Part of
Electronic Theses & Dissertations
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