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  • Subject: Customer relations
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  • Electronic Theses & Dissertations
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Showing 1 to 6 of 6 results
  • Turning corporate social responsibility into opportunity : a study of stakeholder orientation and marketing

    Gonzalez-Padron, Tracy L.
    Text (2007)
    Part of Electronic Theses & Dissertations
    In Copyright
  • Service agility : a crucial component of service strategy

    Miller, Joseph C.
    Text (2010)
    Part of Electronic Theses & Dissertations
    In Copyright
  • Customer relationships : antecedents and performance implications

    Wang, Feng (College teacher in marketing)
    Text (2018)
    Part of Electronic Theses & Dissertations
    In Copyright
  • The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context

    Vajrapana, Paphajree
    Text (2019)
    Part of Electronic Theses & Dissertations
    In Copyright
  • Effects of perceived service climate and service role ambiguity on frontline employees' service orientation in foodservice establishments

    Cha, JaeMin
    Text (2005)
    Part of Electronic Theses & Dissertations
    In Copyright
  • The impact of negotiation strategy on customer-supplier relationships

    Atkin, Thomas S.
    Text (2001)
    Part of Electronic Theses & Dissertations
    In Copyright
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