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Electronic Theses & Dissertations
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Alaska
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Customer services
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Customer services--Psychological aspects
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Shipping--Evaluation
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A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
The role of marketing in shipping line service in the Pacific Northwest-Central Alaska marine trade
Collison, Fredrick Martin
Text (1982)
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Electronic Theses & Dissertations
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